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Flight Attendant Training

Instructions:

Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can study here.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.

1. Air Carrier
Emergency.
Flight Attendant Read File: A memorandum issued to alert to flight attendants of pertinent operational information.
JS: An extra crewmember seat in the flight deck or cabin that authorized personnel may occupy during a flight.
An aircraft operator who is certified by the FAA to engage in air transportation.

2. MAINT
Passenger Service Kit
Maintenance: The department responsible for ensuring the aircraft fleet is properly inspected - maintained - repaired and airworthy.
Temporary Duty: A temporary assignment to another crewmember domicile.
The forward edge of a wing.

3. Log
Transportation between any two points within Puerto Rico - the U.S. Virgin Islands - the District of Columbia - or any state of the United States of America.
National Transportation Safety Board: A federal agency that focuses primarily on the causes of accidents and issues recommendations for changes in the various transportation industries.
The persons designated to ensure the orderly flow of all aircraft traffic both on the ground and in the air
A flight-by-flight record of all operations of an aircraft and its engines - crew - flight time - areas of operation - or other pertinent information.

4. LED

5. CPR

6. EXST
The period of elapsed time - using either Universal Coordinated or local time between a crewmember's reporting for an assignment involving flight time and release from that assignment by the air carrier. [121.467(a)]
A passenger manifest code that identifies a passenger of considerable size who has purchased two adjacent seats in the same row.
9:00 am
7:00 am

7. Layover Station
A city where a crew rests while waiting for the next scheduled flight.
Complaint Resolution Officer: A person trained to resolve any disputes that arise when accommodating passengers with disabilities.
Federal Aviation Regulations: Federal Law specific to aviation that is published by the Federal Aviation ?Administration (see CFR)
Through Passenger: A passenger who has boarded prior to an arrival into a city - but is continuing on to another city.

8. OPS
Left Hand
Operations: The operations center at each station that monitors and disseminates all pertinent flight information.
The right side of the aircraft - facing forward.
Located on the trailing edge of the horizontal stabilizer; controls up/down attitude of aircraft

9. Fog
A form of low stratus clouds that causes low visibility.
Complaint Resolution Officer: A person trained to resolve any disputes that arise when accommodating passengers with disabilities.
Child-Restraint System: A government-approved child seat that is designed to protect small children.
Airline Safety Action Program: A coordinated program between the FAA - ALPA and Select air carrier departments that allows certain FAA-certified Company employees to report violations made in error in the interest of improving safety without fear of

10. Revenue Passenger
No Show. A scheduling code added to a crewmember's schedule when an MFA is determined to be the result of a failure to report for work or call-in prior to the prescribed time limit.
First Officer (see SIC).
A passenger who has paid a quoted fare for a reserved seat on board an aircraft.
JSA: The PIC's authority to deny access to a flight deck jumpseat to an authorized person.

11. 1600
Flight Information Display System: Monitors - located in airport terminal - which are used to display flight information to the public.
A specific altitude assigned to an aircraft by Air Traffic Control at which that aircraft must remain until further directed by ATC (usually due to heavy flight traffic)
Toward the tail section of the aircraft
4:00 pm

12. Jetbridge
Federal Bureau of Investigation: A federal law enforcement agency that focuses primarily on national felony crimes.
3:00 pm
Extinguisher
An enclosed walkway used as a loading bridge between the terminal gate and the aircraft cabin that allows the passengers direct - protected access to an aircraft from the terminal. Also know as a jetway.

13. Thunderstorms
A passenger manifest code that identifies a service animal traveling with a passenger.
A light signaling ITMs to respond to guest needs or crew communication
Severe forms of cumulus clouds.
A passenger manifest code that identifies a passenger who is visually impaired.

14. Clouds
Wind that is moving in the opposite direction an aircraft is traveling.
Flight Attendant Manual.
6:00 am
As moist air is carried upward - it combines with colder air to form ____________.

15. Cabin Crew
Second in Command: The flight crewmember that assists the PIC with decision-making to ensure the safe operation of a flight (the first officer).
Intercom (Inter-phone): An aircraft's internal communications system through which crew members communicate during flight.
6:00 pm
Refers generally to an entire cabin crew and not a specific flight attendant position.

16. MDT
Located on the trailing edge of the horizontal stabilizer; controls up/down attitude of aircraft
A dividing wall within the aircraft (usually extends from floor to ceiling)
7:00 pm
Manual Deploy Tool: A tool that is used to gain access to various panels on the E175 aircraft.

17. Interline
A procedure of agreement that exists between two or more air carriers.
Located on the trailing edge of the vertical stabilizer and controls the forward left/right direction of the aircraft
5:00 am
Refers generally to an entire cabin crew and not a specific flight attendant position.

18. A/C right
On-the-Job Injury.
A light signaling ITMs to respond to guest needs or crew communication
The right side of the aircraft - facing forward.
Flight Operations Manual: A procedures manual. of which the Fight Attendant Manual is an accepted part - which is approved by the FAA for Compass Airlines flight operations.

19. Turbulence
An atmospheric condition characterized by sudden wind direction and velocity.
Estimated Time of Arrival.
Protective Breathing Equipment: A portable smoke hood and oxygen supply used for firefighting on board an aircraft.
An aircraft movement whereby an aircraft tug is used to push and aircraft from its gate parking position to a position from which it can be moved under its own power - or be towed by the tug.

20. SERV
Non-Revenue Positive Space: An employee who is traveling on Company business and has a confirmed seat assignment on a flight.
Overhead bin.
Classification of commercial jet aircraft thaat have one aisle and a maximum of six-across seating.
Service.

21. ETKT
Denotes a position closest to the center of the aircraft
A segment status code in a passenger name record indicating the passenger's boarding priority.
Electronic Ticket (E-Ticket): A ticket that is purchased by the passenger on the internet.
An aircraft operator who is certified by the FAA to engage in air transportation.

22. LOA
The period of elapsed time - using either Universal Coordinated or local time between a crewmember's reporting for an assignment involving flight time and release from that assignment by the air carrier. [121.467(a)]
Refers to Halon 1211 fire extinguishers.
Recurrent Training: FAA-mandated annual flight attendant training
Leave of Absence

23. BRT
10:00 pm
A passenger manifest code that identifies a passenger who does not need a wheelchair but still requires assistance.
No Show. A scheduling code added to a crewmember's schedule when an MFA is determined to be the result of a failure to report for work or call-in prior to the prescribed time limit.
Bright

24. Deplane
Special Service Request: A term that identifies a passenger who has a particular need or condition (such as a passenger with a carry-on pet or who purchased an extra seat).
A period of elapsed time - using either Universal Coordinated or local time - which begins at midnight and ends 24 hours later at the next midnight.
o exit the aircraft under normal circumstances.
6:00 pm

25. CRO
Complaint Resolution Officer: A person trained to resolve any disputes that arise when accommodating passengers with disabilities.
The period of elapsed time - using either Universal Coordinated or local time between a crewmember's reporting for an assignment involving flight time and release from that assignment by the air carrier. [121.467(a)]
Bright
Severe forms of cumulus clouds.

26. PIC
Pilot in Command: The flight crewmember who is oltimately responsible for and has ultimate command authority over the safe and efficient operation of a flight (the captain)
FD: The interior section of an aircraft that is occupied by the flight crewmembers. (captain and first officers)
Located on the trailing edge of the wing to provide roll control
A passenger Manifest code that identifies a passenger whocan ascend/descend steps and make his own way to/from cabin seat;requires wheelchair for distance to/from AC door.

27. I-94 Form
Manual Deploy Tool: A tool that is used to gain access to various panels on the E175 aircraft.
A form required to be filled out by passengers traveling without a visa - who are entering the United States - so that their arrival and departure can be recorded.
A paved area - at or near the terminal - where aircraft park
A passenger manifest code that identifies a service animal traveling with a passenger.

28. Zone
Area of an aircraft cabin used to tabulate passenger numbers for weight and balance purposes.
Occurs when temperatures are below freezing and water vapors are transformed into ice crystals.
Notification - preparation - impact and evacuation. The four phoses of a planned emergency.
The domicile city where crewmembers are indefinitely assigned to work.

29. FBI
Main body of the aircraft to which the wings - landing gear and tail are attached
Federal Bureau of Investigation: A federal law enforcement agency that focuses primarily on national felony crimes.
On Time.
Window.

30. INFT
The under structure and wheel units (main gear and nose gear) that support the weight of the aircraft while on the ground; this gear retracts during flight
A passenger manifest code that identifies and infant passenger.
11:00 am
A device used in place of a fuse - which breaks and electrical current in the event of an overload.

31. FAST
Flight Attendant Service Trends Form: A form carried on the aircraft for the purposes of documenting and communicating any discrepancies involving catering and aircraft cleaning.
Flight.
Standby: Any passenger who is waiting for a seat to become available on a flight.
JSA: The PIC's authority to deny access to a flight deck jumpseat to an authorized person.

32. Lightning
Flight.
Forward: Toward the nose of the aircraft.
Protective Breathing Equipment: A portable smoke hood and oxygen supply used for firefighting on board an aircraft.
A build up of electrical charges in cloud formations.

33. Cabin
A device used in place of a fuse - which breaks and electrical current in the event of an overload.
The interior section of an aircraft that is occupied by the passengers and cabin crewmembers.
Includes spouse - children - stepchildren - grandchildren - parents - stepparents - grandparents - siblings and in-laws.
KTS: A speed measurement based on nautical miles traveled per hour.

34. 0200
2:00 am
Portable Oxygen Bottle.
Cardiopulmonary Resuscitation: A first aid procedure in which a victim's heartbeat and breathing are manually supported by another individual.
Non-Revenue Space Available (see NON-REV)

35. Control Tower
A passenger who has paid a quoted fare for a reserved seat on board an aircraft.
Airport building from which air traffic controllers can oversee and direct all aircraft movement
Any person who is not an employee of Compass Airlines with whom an employee interacts.
A written requirement established by an air carrier that is expected to be complied with by all appropriate personnel.

36. XCM
Non-Revenue Space Available (see NON-REV)
A guest that is traveling on a free or service charge ticket (usually an employee)
Extra Flight crewmember.
Aft portion of wing

37. GSC

38. BLND
The domicile city where crewmembers are indefinitely assigned to work.
The movement of an aircraft on the surface under its own power.
Emergency.
A passenger manifest code that identifies a passenger who is visually impaired.

39. HAZMAT
Moveable wing surfaces hinged to the wing's leading edge and trailing edge; Extending the wing flaps increases wing surface and lift for takeoff or landing. Retracting the flaps reduces wing surface area thus reducing friction and drag for high speed
Hazardous Material: A substance of material with potentially hazardous characteristics that may pose unreasonable risk to health - safety - and property when transported by air.
Pounds per Square Inch.
Department of Transportation: A federal agency that focuses primarily on domestic transportation.

40. Spoilers
A passenger Manifest code that identifies a passenger whocan ascend/descend steps and make his own way to/from cabin seat;requires wheelchair for distance to/from AC door.
Bright
Air Trafic Control: A division of the Federal Aviation Administration responsible for the expeditions and safe movement of aircraft on the ground and in the airspace system.
Located directly forward of the trailing edge flaps to assist the ailerons in roll control and to act as speed brakes for descent and landing

41. ABP
Any person currently employed by Compass Airlines with whom any other compass Airlines employee interacts.
10:00 pm
Able Bodied Person: A passenger selected by the flight attendant to assist during an emergency situation.
12:00 pm

42. Ferry Flight
Left Hand
Located on the trailing edge of the vertical stabilizer and controls the forward left/right direction of the aircraft
Leave of Absence
An unscheduled non-revenue flight on which only crewmembers and authorized personnel or cargo are permitted on board.

43. Revenue Guest
Pilot in Command: The flight crewmember who is oltimately responsible for and has ultimate command authority over the safe and efficient operation of a flight (the captain)
Standby: Any passenger who is waiting for a seat to become available on a flight.
6:00 pm
A guest that pays a fare for their ticket

44. IOE
The under structure and wheel units (main gear and nose gear) that support the weight of the aircraft while on the ground; this gear retracts during flight
1:00 am
Initial Operating Experience: On-the-job training time required by the FAA following completion of classroom ground instruction.
A guest that pays a fare for their ticket

45. FARF
6:00 pm
Flight Attendant Read File: A memorandum issued to alert to flight attendants of pertinent operational information.
Non-Revenue Space Available (see NON-REV)
Inflight Security Coordinator: A person trained and qualified in aircraft security regulations and procedures who is responsible for security-related events that occur during flight (typically the PIC).

46. Non revenue Guest
An airplane seat in the row immediately behind the bulkhead.
As moist air is carried upward - it combines with colder air to form ____________.
Systems Operation Control: The Company department that is comprised of Dispatch - Crew Scheduling and Maintenance Control personnel.
A guest that is traveling on a free or service charge ticket (usually an employee)

47. EXT
An enclosed walkway used as a loading bridge between the terminal gate and the aircraft cabin that allows the passengers direct - protected access to an aircraft from the terminal. Also know as a jetway.
Cabin Safety Inspector: A Federal Aviation Administration safety inspector who specifically focuses on flight attendants and procedures withing the aircraft cabin.
Extinguisher
On-the-Job Injury.

48. NRPS
12:00 pm
4:00 pm
General Declaration Form: An international document that requires flight information - names of crewmembers on board - numbers of passengers on board and a general declaration of health for all souls aboard.
Non-Revenue Positive Space: An employee who is traveling on Company business and has a confirmed seat assignment on a flight.

49. FO
First Officer (see SIC).
5:00 pm
Denotes a position closest to the center of the aircraft
1:00 pm

50. RH
Left Hand
Inoperative.
Located directly forward of the trailing edge flaps to assist the ailerons in roll control and to act as speed brakes for descent and landing
Right Hand