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Flight Attendant Training

Instructions:

Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can study here.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.

1. Reserve
A period of time when a crewmember is on-call for duty and must report to work within a specified period of time.
Located on the trailing edge of the vertical stabilizer and controls the forward left/right direction of the aircraft
United States Postal Service (Postal Inspector): A law enforcement division of the USPS that focuses primarily o criminal mail activity.
Used to describe routine operations (without malfunctions)

2. Fuselage
Main body of the aircraft to which the wings - landing gear and tail are attached
The interior section of an aircraft that is occupied by the passengers and cabin crewmembers.
A specific altitude assigned to an aircraft by Air Traffic Control at which that aircraft must remain until further directed by ATC (usually due to heavy flight traffic)
Initial Operating Experience: On-the-job training time required by the FAA following completion of classroom ground instruction.

3. INFT
A term that describes the ramp areas of the airport.
A passenger manifest code that identifies and infant passenger.
A designator code assigned to flights that have been cancelled due to a maintenance problem.
Cancelled

4. BP
An aircraft movement whereby an aircraft tug is used to push and aircraft from its gate parking position to a position from which it can be moved under its own power - or be towed by the tug.
The engine exhaust power produced when an aircraft's engines are running.
A process of controlling airflow into and out of passenger and crew compartments to maintain a normal atmosperic pressure for the occupants
Boarding Pass: A card or printed paper containing seat location and boarding priority information - which passengers present to a customer service agent in order to gain access to an aircraft for boarding.

5. 0900
9:00 am
Notification - preparation - impact and evacuation. The four phoses of a planned emergency.
The forward edge of a wing.
An aircraft operator who is certified by the FAA to engage in air transportation.

6. COMP
Any person who is not an employee of Compass Airlines with whom an employee interacts.
KTS: A speed measurement based on nautical miles traveled per hour.
A passenger manifest code that identifies a passenger who does not need a wheelchair but still requires assistance.
Complimentary

7. Ditch
An emergency landing into water.
A passenger manifest code that identifies and infant passenger.
A paved area - at or near the terminal - where aircraft park
Emergency Medical Technician: An individual specifically trained in advanced emergency life-support techniques and equipment.

8. CZ
JS: An extra crewmember seat in the flight deck or cabin that authorized personnel may occupy during a flight.
12:00 pm
Missed Flight Assignment: A scheduling code designating a flight assignment that has been missed.
Designator Code For Compass Airlines

9. 0800
4:00 pm
8:00 am
Dead Head: A crewmember who is on duty and traveling to or from an assignment on a flight - but is not scheduled to perform any specific duties aboard that flight.
Manual Deploy Tool: A tool that is used to gain access to various panels on the E175 aircraft.

10. Checklist
Connection: A Passenger who is making a connection to another flight to reach a final destination.
A formal list used to identify - schedule - compare - or verify a group of elements or actions.
Located on the trailing edge of the vertical stabilizer and controls the forward left/right direction of the aircraft
Federal Aviation Administration: A federal agency within the Department of Transportation that has direct oversight of aviation operations and laws.

11. A/C
A passenger manifest code that identifies a service animal traveling with a passenger.
Aircraft
Located on the trailing edge of the vertical stabilizer and controls the forward left/right direction of the aircraft
Manual Deploy Tool: A tool that is used to gain access to various panels on the E175 aircraft.

12. XCM
1:00 pm
List of Effective Pages: A list of page numbers that notes the current revision number for each page within the manual.
Headquarters: The Company facility where Operations Command And Control Center and corporate offices are located
Extra Flight crewmember.

13. USSS
Ground
The time when a crewmember is in uniform and on duty at the airport and is available for an immediate flight assignment.
Forward portion of wing
United States Secret Service. A specially trained security detachment that protect the President of the United States and other High-profile political leaders.

14. Turbulence
Complaint Resolution Officer: A person trained to resolve any disputes that arise when accommodating passengers with disabilities.
A build up of electrical charges in cloud formations.
An atmospheric condition characterized by sudden wind direction and velocity.
Quick Reference Handbook: An emergency procedures checklist that flight crewmembers use to properly handle an emergency situation and communicate effectively.

15. LRBL
Least Risk Bomb Location: The location inside of an aircraft that will suffer the minimum possible damage from the explosive forces of a bomb.
Temporary Duty: A temporary assignment to another crewmember domicile.
The right side of the aircraft - facing forward.
A light signaling ITMs to respond to guest needs or crew communication

16. MCD
Department of Transportation: A federal agency that focuses primarily on domestic transportation.
A process of controlling airflow into and out of passenger and crew compartments to maintain a normal atmosperic pressure for the occupants
Main Cabin Door: The passenger entry door of an aircraft that is used for boarding and deplaning.
Crew Resource Management: A training course designed to improve communications and coordination among flight deck and cabin crewmembers.

17. Log
A build up of electrical charges in cloud formations.
A flight-by-flight record of all operations of an aircraft and its engines - crew - flight time - areas of operation - or other pertinent information.
Located on the trailing edge of the horizontal stabilizer; controls up/down attitude of aircraft
Leave of Absence

18. Horizontal Stabilizer
Emergency Medical Kit - also referred to as the Expanded Medical Kit (XMK)
Horizontal airfoil at the tail of the aircraft that creates lift
Irregular Operation.
12:00 am

19. 0700
7:00 am
An aircraft movement whereby an aircraft tug is used to push and aircraft from its gate parking position to a position from which it can be moved under its own power - or be towed by the tug.
Flight Attendant: An individual who is trained and certified in emergency - first aid - cabin preparation and passenger safety duties.
Remain over Night

20. Knots
Extra Flight crewmember.
Left Hand
10:00 pm
KTS: A speed measurement based on nautical miles traveled per hour.

21. FO
First Officer (see SIC).
A passenger Manifest code that identifies a passenger whocan ascend/descend steps and make his own way to/from cabin seat;requires wheelchair for distance to/from AC door.
Emergency Light Switch
Flight Attendant Service Trends Form: A form carried on the aircraft for the purposes of documenting and communicating any discrepancies involving catering and aircraft cleaning.

22. FAM
Federal Air Marshall: A federal law enforcement officer who is specifically trained to prevent any attempt to take control of a commercial aircraft during flight.
Emergency Medical Technician: An individual specifically trained in advanced emergency life-support techniques and equipment.
11:00 am
The left side of the aircraft - facing forward.

23. 0600
6:00 am
Code of Federal Regulations: The complete list of federal laws in which Federal Aviation Regulation are found.
Non-Revenue Positive Space: An employee who is traveling on Company business and has a confirmed seat assignment on a flight.
4:00 pm

24. D/H
The left side of the aircraft - facing forward.
Dead Head: A crewmember who is on duty and traveling to or from an assignment on a flight - but is not scheduled to perform any specific duties aboard that flight.
Abbreviation for a choice of beverage.
Flight Attendant Read File: A memorandum issued to alert to flight attendants of pertinent operational information.

25. MAAS
A passenger manifest code that identifies a passenger who does not need a wheelchair but still requires assistance.
Estimated Time of Departure.
Federal Bureau of Investigation: A federal law enforcement agency that focuses primarily on national felony crimes.
Flight Attendant Irregularity Report: An online document available to FAs for the purpose of documenting and communicating any type in incident - irregularity - concern or question to management.

26. Aft
Temporary Duty: A temporary assignment to another crewmember domicile.
2:00 pm
Toward the tail section of the aircraft
Missed Flight Assignment: A scheduling code designating a flight assignment that has been missed.

27. 2200
10:00 pm
A global airline alliance partnership with Delta - Airlines - Aeroflot - AeroMexico - Air France - Alitalia - China Southern Airlines - CSA Czech Airlines - KLM Royal Dutch Airlines - Korean Air - Air Europa and Kenya Airways.
On Time.
A passenger manifest code that identifies and infant passenger.

28. Ramp/Apron/Tarmac
A paved area - at or near the terminal - where aircraft park
Inflight Security Coordinator: A person trained and qualified in aircraft security regulations and procedures who is responsible for security-related events that occur during flight (typically the PIC).
Cabin Safety Inspector: A Federal Aviation Administration safety inspector who specifically focuses on flight attendants and procedures withing the aircraft cabin.
A required inspection of the cabin interior and emergency equipment - prior to passenger boarding - on any aircraft on which the assigned flight attendant(s) has not previously performed a preflight inspection on the same calendar day.

29. Thunderstorms
A form required to be filled out by passengers traveling without a visa - who are entering the United States - so that their arrival and departure can be recorded.
Estimated Time of Arrival.
Headquarters: The Company facility where Operations Command And Control Center and corporate offices are located
Severe forms of cumulus clouds.

30. CRS
Non-Revenue Space Available (see NON-REV)
A passenger manifest code that identifies a passenger who is visually impaired.
Extinguisher
Child-Restraint System: A government-approved child seat that is designed to protect small children.

31. FAR
Federal Aviation Regulations: Federal Law specific to aviation that is published by the Federal Aviation ?Administration (see CFR)
Window.
Wind that is moving in the opposite direction an aircraft is traveling.
A process of measuring the distribution of the payload weight - total aircraft weight - and the resulting center of gravity of and aircraft before flight.

32. Jetbridge
An enclosed walkway used as a loading bridge between the terminal gate and the aircraft cabin that allows the passengers direct - protected access to an aircraft from the terminal. Also know as a jetway.
Passenger. The word "passenger" - as used throughout the Code of Federal Regulations - means any passenger regardless of age unless the in qualified by definition.
A global airline alliance partnership with Delta - Airlines - Aeroflot - AeroMexico - Air France - Alitalia - China Southern Airlines - CSA Czech Airlines - KLM Royal Dutch Airlines - Korean Air - Air Europa and Kenya Airways.
A passenger manifest code that identifies a passenger who is visually impaired.

33. BP Status

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34. Leading Edge
United States Postal Service (Postal Inspector): A law enforcement division of the USPS that focuses primarily o criminal mail activity.
The forward edge of a wing.
Headquarters: The Company facility where Operations Command And Control Center and corporate offices are located
Infant Life Vest.

35. EMG and EMER
General Declaration Form: An international document that requires flight information - names of crewmembers on board - numbers of passengers on board and a general declaration of health for all souls aboard.
Automated External Defibrillator. - An automated medical device that detects heart fibrillation and may administer an electrical shock to reestablish a normal heartbeat.
A passenger manifest code that identifies a prisoner under law enforcement escort.
Emergency.

36. IRROP
A passenger manifest code that identifies a service animal traveling with a passenger.
Irregular Operation.
As moist air is carried upward - it combines with colder air to form ____________.
Manual Deploy Tool: A tool that is used to gain access to various panels on the E175 aircraft.

37. LH
Left Hand
Systems Operation Control: The Company department that is comprised of Dispatch - Crew Scheduling and Maintenance Control personnel.
Any person who is assigned to perform duties on board an aircraft during flight time.
An aircraft movement whereby an aircraft tug is used to push and aircraft from its gate parking position to a position from which it can be moved under its own power - or be towed by the tug.

38. NRSA
The left side of the aircraft - facing forward.
Non-Revenue Space Available (see NON-REV)
5:00 pm
Denotes a position furthest from the center of the aircraft

39. WCHR
8:00 am
A passenger Manifest code that identifies a passenger whocan ascend/descend steps and make his own way to/from cabin seat;requires wheelchair for distance to/from AC door.
Maintenance: The department responsible for ensuring the aircraft fleet is properly inspected - maintained - repaired and airworthy.
A passenger manifest code that identifies a passenger who is visually impaired.

40. PSU
A flight-by-flight record of all operations of an aircraft and its engines - crew - flight time - areas of operation - or other pertinent information.
Refers generally to an entire cabin crew and not a specific flight attendant position.
The left side of the aircraft - facing forward.
Passenger Service Unit: A panel located above passenger seats that includes the flight attendant call button - informative signs and/or placards - reading lights - oxygen masks and gasper vents.

41. OJI
A city where a crew rests while waiting for the next scheduled flight.
A passenger manifest code that identifies a service animal traveling with a passenger.
On-the-Job Injury.
An unscheduled non-revenue flight on which only crewmembers and authorized personnel or cargo are permitted on board.

42. Cabin Crew
Refers generally to an entire cabin crew and not a specific flight attendant position.
United States Postal Service (Postal Inspector): A law enforcement division of the USPS that focuses primarily o criminal mail activity.
The critical phase of flight - which includes all ground operations involving taxi - takeoff and landing - and all flight operations below 10 -000 feet (except cruise flight) during which all flight deck communication is limited to operational and sa
An airplane seat in the row immediately behind the bulkhead.

43. Flight Deck
FD: The interior section of an aircraft that is occupied by the flight crewmembers. (captain and first officers)
The left side of the aircraft - facing forward.
Crew Resource Management: A training course designed to improve communications and coordination among flight deck and cabin crewmembers.
Special Service Request: A term that identifies a passenger who has a particular need or condition (such as a passenger with a carry-on pet or who purchased an extra seat).

44. SSR
The time when a crewmember is in uniform and on duty at the airport and is available for an immediate flight assignment.
Special Service Request: A term that identifies a passenger who has a particular need or condition (such as a passenger with a carry-on pet or who purchased an extra seat).
United States Postal Service (Postal Inspector): A law enforcement division of the USPS that focuses primarily o criminal mail activity.
Captain

45. EXST
Irregular Operation.
A device used in place of a fuse - which breaks and electrical current in the event of an overload.
A passenger manifest code that identifies a passenger of considerable size who has purchased two adjacent seats in the same row.
Flight Attendant: An individual who is trained and certified in emergency - first aid - cabin preparation and passenger safety duties.

46. 0300
An unscheduled non-revenue flight on which only crewmembers and authorized personnel or cargo are permitted on board.
A term that describes the ramp areas of the airport.
A passenger manifest code that identifies a passenger of considerable size who has purchased two adjacent seats in the same row.
3:00 am

47. XMK
A paved area - at or near the terminal - where aircraft park
Expanded Medical Kit - also referred to as an Emergency Medical Kit (EMK)
A passenger manifest code that identifies and infant passenger.
Wind that is moving in the opposite direction an aircraft is traveling.

48. Bulkhead
A form of low stratus clouds that causes low visibility.
A dividing wall within the aircraft (usually extends from floor to ceiling)
Designator code for Delta Airlines.
Non-revenue passenger: A person who is traveling as a passenger under an airline's flight benefits program (usually for free or at an industry discount rate.

49. PCFA
Headquarters: The Company facility where Operations Command And Control Center and corporate offices are located
Department of Transportation: A federal agency that focuses primarily on domestic transportation.
Crew Life Vest
Passenger Carrying a Firearm. A passenger manifest code identifying a passenger who is a law enforcement officer carrying a firearm.

50. BEV
Headquarters: The Company facility where Operations Command And Control Center and corporate offices are located
General Declaration Form: An international document that requires flight information - names of crewmembers on board - numbers of passengers on board and a general declaration of health for all souls aboard.
A specific altitude assigned to an aircraft by Air Traffic Control at which that aircraft must remain until further directed by ATC (usually due to heavy flight traffic)
Abbreviation for a choice of beverage.