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Flight Attendant Training

Instructions:

Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can study here.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.

1. MAAS
Law Enforcement Officer: A person who is authorized to carry weapons on board the aircraft.
A passenger manifest code that identifies a passenger who does not need a wheelchair but still requires assistance.
Remain over Night
The critical phase of flight - which includes all ground operations involving taxi - takeoff and landing - and all flight operations below 10 -000 feet (except cruise flight) during which all flight deck communication is limited to operational and sa

2. 1500
3:00 pm
Non-Revenue Positive Space: An employee who is traveling on Company business and has a confirmed seat assignment on a flight.
4:00 am
Non-revenue passenger: A person who is traveling as a passenger under an airline's flight benefits program (usually for free or at an industry discount rate.

3. I/C

4. 1700
The engine exhaust power produced when an aircraft's engines are running.
Refers generally to the entire flight crew and not a specific flght crewmember position.
Service.
5:00 pm

5. PTT
Aircraft
Push-to-Talk: A button on the PA handset that must be depressed in order for announcements to carry over the cabin speaker system
A guest that is traveling on a free or service charge ticket (usually an employee)
Light-Emitting Diode: Found on the emergency flashlight - this light gives a continuous visual indication of the battery's readiness.

6. A/C
Aircraft
Flight Attendant Read File: A memorandum issued to alert to flight attendants of pertinent operational information.
2:00 pm
An aircraft operator who is certified by the FAA to engage in air transportation.

7. Trailing edge
National Transportation Safety Board: A federal agency that focuses primarily on the causes of accidents and issues recommendations for changes in the various transportation industries.
Aft portion of wing
Protective Breathing Equipment: A portable smoke hood and oxygen supply used for firefighting on board an aircraft.
Maintenance: The department responsible for ensuring the aircraft fleet is properly inspected - maintained - repaired and airworthy.

8. PA
Flight Attendant Read File: A memorandum issued to alert to flight attendants of pertinent operational information.
Public Address/Announcement.
Inoperative.
The right side of the aircraft - facing forward.

9. Jumpseat Authority

10. UMNR
A passenger manifest code that identifies a passenger who requires escort (such as a unaccompanied minor).
Quick Reference Checklist: A checklist used by flight crewmembers for various phases of flight.
Airport building from which air traffic controllers can oversee and direct all aircraft movement
Complaint Resolution Officer: A person trained to resolve any disputes that arise when accommodating passengers with disabilities.

11. FAM
Wind that is moving in the same direction an aircraft is traveling.
Flight Attendant Manual.
6:00 pm
Souls on Board: The total numbers of individuals on board an aircraft (including crewmembers).

12. 0400
4:00 am
A device used in place of a fuse - which breaks and electrical current in the event of an overload.
oreign Object Debris/Damage/Disposal: A term used to describe either an item on the ramp - taxiway - or runway areas that could potentially cause damage to an aircraft; damage caused to an aircraft by foreign object debis; or a designated receptacle
The domicile city where crewmembers are indefinitely assigned to work.

13. Duty Period

14. GEN DEC
General Declaration Form: An international document that requires flight information - names of crewmembers on board - numbers of passengers on board and a general declaration of health for all souls aboard.
A form of low stratus clouds that causes low visibility.
Federal Aviation Regulations: Federal Law specific to aviation that is published by the Federal Aviation ?Administration (see CFR)
9:00 am

15. Base Station
Quick Reference Checklist: A checklist used by flight crewmembers for various phases of flight.
Standby: Any passenger who is waiting for a seat to become available on a flight.
Area of an aircraft cabin used to tabulate passenger numbers for weight and balance purposes.
The domicile city where crewmembers are indefinitely assigned to work.

16. Headwind
Initial Operating Experience: On-the-job training time required by the FAA following completion of classroom ground instruction.
Quick Reference Checklist: A checklist used by flight crewmembers for various phases of flight.
First Officer (see SIC).
Wind that is moving in the opposite direction an aircraft is traveling.

17. Captain
A global airline alliance partnership with Delta - Airlines - Aeroflot - AeroMexico - Air France - Alitalia - China Southern Airlines - CSA Czech Airlines - KLM Royal Dutch Airlines - Korean Air - Air Europa and Kenya Airways.
Pilot in command of the aircraft; occupies left seat in flight deck
Used to describe routine operations (without malfunctions)
Date of Hire.

18. Internal customer
Any person currently employed by Compass Airlines with whom any other compass Airlines employee interacts.
Push-to-Talk: A button on the PA handset that must be depressed in order for announcements to carry over the cabin speaker system
The interior section of an aircraft that is occupied by the passengers and cabin crewmembers.
Located directly forward of the trailing edge flaps to assist the ailerons in roll control and to act as speed brakes for descent and landing

19. ABP
Passenger Carrying a Firearm. A passenger manifest code identifying a passenger who is a law enforcement officer carrying a firearm.
Extra Flight crewmember.
Able Bodied Person: A passenger selected by the flight attendant to assist during an emergency situation.
A segment status code in a passenger name record indicating the passenger's boarding priority.

20. CFR
Code of Federal Regulations: The complete list of federal laws in which Federal Aviation Regulation are found.
An emergency landing into water.
Non-revenue passenger: A person who is traveling as a passenger under an airline's flight benefits program (usually for free or at an industry discount rate.
The movement of an aircraft on the surface under its own power.

21. AED
A form of low stratus clouds that causes low visibility.
Leave of Absence
Automated External Defibrillator. - An automated medical device that detects heart fibrillation and may administer an electrical shock to reestablish a normal heartbeat.
Oxygen

22. Jetbridge
An enclosed walkway used as a loading bridge between the terminal gate and the aircraft cabin that allows the passengers direct - protected access to an aircraft from the terminal. Also know as a jetway.
Hazardous Material: A substance of material with potentially hazardous characteristics that may pose unreasonable risk to health - safety - and property when transported by air.
11:00 am
Includes spouse - children - stepchildren - grandchildren - parents - stepparents - grandparents - siblings and in-laws.

23. CPR

24. CSI
A change to the manual (that will be included in a later revision) that must be read - then recorded and inserted into the manual immediately.
Portable Oxygen Bottle.
Cabin Safety Inspector: A Federal Aviation Administration safety inspector who specifically focuses on flight attendants and procedures withing the aircraft cabin.
Special Service Request: A term that identifies a passenger who has a particular need or condition (such as a passenger with a carry-on pet or who purchased an extra seat).

25. Preflight
Non-Revenue Space Available (see NON-REV)
Complaint Resolution Officer: A person trained to resolve any disputes that arise when accommodating passengers with disabilities.
A required inspection of the cabin interior and emergency equipment - prior to passenger boarding - on any aircraft on which the assigned flight attendant(s) has not previously performed a preflight inspection on the same calendar day.
Minimum Equipment List. A list that details which equipment must be functioning properly in order for the aircraft to be permitted to fly and which equipment may be inoperative for a specified period of time.

26. OT
Pilot in command of the aircraft; occupies left seat in flight deck
3:00 pm
On Time.
The department that is responsible for the Company's computer hardware - software - and network systems.

27. Crewmember
A guest that is traveling on a free or service charge ticket (usually an employee)
A period of elapsed time - using either Universal Coordinated or local time - which begins at midnight and ends 24 hours later at the next midnight.
Miscellaneous
Any person who is assigned to perform duties on board an aircraft during flight time.

28. MAINT
Right Hand
Maintenance: The department responsible for ensuring the aircraft fleet is properly inspected - maintained - repaired and airworthy.
Special Service Request: A term that identifies a passenger who has a particular need or condition (such as a passenger with a carry-on pet or who purchased an extra seat).
The right side of the aircraft - facing forward.

29. OJI
A passenger Manifest code that identifies a passenger whocan ascend/descend steps and make his own way to/from cabin seat;requires wheelchair for distance to/from AC door.
On-the-Job Injury.
Headquarters: The Company facility where Operations Command And Control Center and corporate offices are located
Standby: Any passenger who is waiting for a seat to become available on a flight.

30. TDY
JSA: The PIC's authority to deny access to a flight deck jumpseat to an authorized person.
Wind that is moving in the opposite direction an aircraft is traveling.
Temporary Duty: A temporary assignment to another crewmember domicile.
Passenger Name Record. A computer record of a passenger's information and itinerary.

31. USPS
9:00 am
United States Postal Service (Postal Inspector): A law enforcement division of the USPS that focuses primarily o criminal mail activity.
1:00 pm
A build up of electrical charges in cloud formations.

32. PSK
Passenger Service Kit
Flight Information Display System: Monitors - located in airport terminal - which are used to display flight information to the public.
Located directly forward of the trailing edge flaps to assist the ailerons in roll control and to act as speed brakes for descent and landing
List of Effective Pages: A list of page numbers that notes the current revision number for each page within the manual.

33. SOC
The forward edge of a wing.
6:00 am
Systems Operation Control: The Company department that is comprised of Dispatch - Crew Scheduling and Maintenance Control personnel.
A passenger manifest code that identifies and infant passenger.

34. ATC
Estimated Time of Departure.
List of Effective Pages: A list of page numbers that notes the current revision number for each page within the manual.
Air Trafic Control: A division of the Federal Aviation Administration responsible for the expeditions and safe movement of aircraft on the ground and in the airspace system.
7:00 pm

35. Air Carrier
JSA: The PIC's authority to deny access to a flight deck jumpseat to an authorized person.
As moist air is carried upward - it combines with colder air to form ____________.
An aircraft operator who is certified by the FAA to engage in air transportation.
Passenger Service Unit: A panel located above passenger seats that includes the flight attendant call button - informative signs and/or placards - reading lights - oxygen masks and gasper vents.

36. POI
The persons designated to ensure the orderly flow of all aircraft traffic both on the ground and in the air
Portable Oxygen Bottle.
Flight Attendant Read File: A memorandum issued to alert to flight attendants of pertinent operational information.
Principal Operating Inspector: An FAA official who specifically oversees and air carrier at the local level.

37. WCHR
On Time.
Wind that is moving in the same direction an aircraft is traveling.
A passenger Manifest code that identifies a passenger whocan ascend/descend steps and make his own way to/from cabin seat;requires wheelchair for distance to/from AC door.
Federal Bureau of Investigation: A federal law enforcement agency that focuses primarily on national felony crimes.

38. NPIE
Denotes a position closest to the center of the aircraft
Notification - preparation - impact and evacuation. The four phoses of a planned emergency.
Inflight Security Coordinator: A person trained and qualified in aircraft security regulations and procedures who is responsible for security-related events that occur during flight (typically the PIC).
Cardiopulmonary Resuscitation: A first aid procedure in which a victim's heartbeat and breathing are manually supported by another individual.

39. FO
First Officer (see SIC).
Period of time that separates two duty periods/flights within a crew pattern
Headquarters: The Company facility where Operations Command And Control Center and corporate offices are located
3:00 am

40. Rudder
Light-Emitting Diode: Found on the emergency flashlight - this light gives a continuous visual indication of the battery's readiness.
Located on the trailing edge of the vertical stabilizer and controls the forward left/right direction of the aircraft
Code of Federal Regulations: The complete list of federal laws in which Federal Aviation Regulation are found.
Flight Attendant: An individual who is trained and certified in emergency - first aid - cabin preparation and passenger safety duties.

41. Revenue Guest
First Aid Kt.
Horizontal airfoil at the tail of the aircraft that creates lift
Extinguisher
A guest that pays a fare for their ticket

42. ETKT
Ground
Electronic Ticket (E-Ticket): A ticket that is purchased by the passenger on the internet.
The movement of an aircraft on the surface under its own power.
A city where a crew rests while waiting for the next scheduled flight.

43. FAST
Flight Attendant Service Trends Form: A form carried on the aircraft for the purposes of documenting and communicating any discrepancies involving catering and aircraft cleaning.
Miscellaneous
Maintenance: The department responsible for ensuring the aircraft fleet is properly inspected - maintained - repaired and airworthy.
3:00 pm

44. FOD
Principal Operating Inspector: An FAA official who specifically oversees and air carrier at the local level.
oreign Object Debris/Damage/Disposal: A term used to describe either an item on the ramp - taxiway - or runway areas that could potentially cause damage to an aircraft; damage caused to an aircraft by foreign object debis; or a designated receptacle
A passenger manifest code that identifies a passenger who requires a lift device to ascend and descend stairs - but is able to make his own way to/from cabin seat.
A build up of electrical charges in cloud formations.

45. Bulkhead
The forward edge of a wing.
6:00 am
On-the-Job Injury.
A dividing wall within the aircraft (usually extends from floor to ceiling)

46. FLT
Automated External Defibrillator. - An automated medical device that detects heart fibrillation and may administer an electrical shock to reestablish a normal heartbeat.
Flight.
A passenger manifest code that identifies a passenger who is completely immobile - requires a wheelchair and also a lift device to ascend and descend stairs.
Service.

47. External Customer
The interior section of an aircraft that is occupied by the passengers and cabin crewmembers.
Any person who is not an employee of Compass Airlines with whom an employee interacts.
Leave of Absence
Evacuation

48. Domestic
Transportation between any two points within Puerto Rico - the U.S. Virgin Islands - the District of Columbia - or any state of the United States of America.
5:00 am
A passenger Manifest code that identifies a passenger whocan ascend/descend steps and make his own way to/from cabin seat;requires wheelchair for distance to/from AC door.
Remain over Night

49. Jet Blast

50. Call Light
A light signaling ITMs to respond to guest needs or crew communication
On-the-Job Injury.
Emergency.
Able Bodied Person: A passenger selected by the flight attendant to assist during an emergency situation.