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Flight Attendant Training

Instructions:

Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can study here.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.

1. LH
A temporary change to the manual that must be read - then recorded and inserted into the manual immediately - but must be removed on the specified expiration date - or when a cancellation notice is distributed prior to an expiration date.
Ground
Denotes a position closest to the center of the aircraft
Left Hand

2. CPR

3. EMG and EMER
Emergency.
Located on the trailing edge of the horizontal stabilizer; controls up/down attitude of aircraft
The under structure and wheel units (main gear and nose gear) that support the weight of the aircraft while on the ground; this gear retracts during flight
A process of measuring the distribution of the payload weight - total aircraft weight - and the resulting center of gravity of and aircraft before flight.

4. Elevator
Located on the trailing edge of the horizontal stabilizer; controls up/down attitude of aircraft
Flight.
Crew Life Vest
Infant Life Vest.

5. Fog
Evacuation
The critical phase of flight - which includes all ground operations involving taxi - takeoff and landing - and all flight operations below 10 -000 feet (except cruise flight) during which all flight deck communication is limited to operational and sa
A form of low stratus clouds that causes low visibility.
The forward edge of a wing.

6. LED

7. ELS
Emergency Light Switch
Lavatory: The official term for an aircraft's restroom.
Through Passenger: A passenger who has boarded prior to an arrival into a city - but is continuing on to another city.
List of Effective Pages: A list of page numbers that notes the current revision number for each page within the manual.

8. FLT
JS: An extra crewmember seat in the flight deck or cabin that authorized personnel may occupy during a flight.
Code of Federal Regulations: The complete list of federal laws in which Federal Aviation Regulation are found.
Second in Command: The flight crewmember that assists the PIC with decision-making to ensure the safe operation of a flight (the first officer).
Flight.

9. BP
Boarding Pass: A card or printed paper containing seat location and boarding priority information - which passengers present to a customer service agent in order to gain access to an aircraft for boarding.
8:00 pm
Airline Safety Action Program: A coordinated program between the FAA - ALPA and Select air carrier departments that allows certain FAA-certified Company employees to report violations made in error in the interest of improving safety without fear of
The movement of an aircraft on the surface under its own power.

10. Tarmac
A term that describes the ramp areas of the airport.
Main Cabin Door: The passenger entry door of an aircraft that is used for boarding and deplaning.
Crew Resource Management: A training course designed to improve communications and coordination among flight deck and cabin crewmembers.
Protective Breathing Equipment: A portable smoke hood and oxygen supply used for firefighting on board an aircraft.

11. Ramp/Apron/Tarmac
A paved area - at or near the terminal - where aircraft park
Turbulence
Recurrent Training: FAA-mandated annual flight attendant training
Hazardous Material: A substance of material with potentially hazardous characteristics that may pose unreasonable risk to health - safety - and property when transported by air.

12. 1400
A passenger manifest code that identifies a passenger who requires a lift device to ascend and descend stairs - but is able to make his own way to/from cabin seat.
2:00 pm
Right Hand
The movement of an aircraft on the surface under its own power.

13. FOM
Transportation between any two points within Puerto Rico - the U.S. Virgin Islands - the District of Columbia - or any state of the United States of America.
Able Bodied Person: A passenger selected by the flight attendant to assist during an emergency situation.
Flight Operations Manual: A procedures manual. of which the Fight Attendant Manual is an accepted part - which is approved by the FAA for Compass Airlines flight operations.
Located on the trailing edge of the wing to provide roll control

14. CFR
Child-Restraint System: A government-approved child seat that is designed to protect small children.
Code of Federal Regulations: The complete list of federal laws in which Federal Aviation Regulation are found.
Miscellaneous
3:00 am

15. Thunderstorms
Code of Federal Regulations: The complete list of federal laws in which Federal Aviation Regulation are found.
A procedure of agreement that exists between two or more air carriers.
Severe forms of cumulus clouds.
Push-to-Talk: A button on the PA handset that must be depressed in order for announcements to carry over the cabin speaker system

16. Landing gear
A passenger manifest code that identifies a passenger who is visually impaired.
7:00 pm
The under structure and wheel units (main gear and nose gear) that support the weight of the aircraft while on the ground; this gear retracts during flight
Least Risk Bomb Location: The location inside of an aircraft that will suffer the minimum possible damage from the explosive forces of a bomb.

17. GSC

18. MAINT
Forward portion of wing
Maintenance: The department responsible for ensuring the aircraft fleet is properly inspected - maintained - repaired and airworthy.
4:00 pm
A logical progression of actions and/or decisions established by an air carrier with which the appropriate personnel can achieve a specific objective.

19. Ice
Includes spouse - children - stepchildren - grandchildren - parents - stepparents - grandparents - siblings and in-laws.
10:00 pm
Occurs when temperatures are below freezing and water vapors are transformed into ice crystals.
An enclosed walkway used as a loading bridge between the terminal gate and the aircraft cabin that allows the passengers direct - protected access to an aircraft from the terminal. Also know as a jetway.

20. INOP
Forward: Toward the nose of the aircraft.
Emergency.
Inoperative.
Leave of Absence

21. 0900
The engine exhaust power produced when an aircraft's engines are running.
A designator code assigned to flights that have been cancelled due to a maintenance problem.
9:00 am
As moist air is carried upward - it combines with colder air to form ____________.

22. NPIE
4:00 am
Notification - preparation - impact and evacuation. The four phoses of a planned emergency.
The body of an aircraft - excluding the wings and empennage.
2:00 am

23. CA (CAPT)
Quick Reference Handbook: An emergency procedures checklist that flight crewmembers use to properly handle an emergency situation and communicate effectively.
Captain
Complaint Resolution Officer: A person trained to resolve any disputes that arise when accommodating passengers with disabilities.
1:00 am

24. LAV

25. WCHC
A passenger manifest code that identifies a passenger who is completely immobile - requires a wheelchair and also a lift device to ascend and descend stairs.
Lavatory: The official term for an aircraft's restroom.
Electronic Ticket (E-Ticket): A ticket that is purchased by the passenger on the internet.
A guest that is traveling on a free or service charge ticket (usually an employee)

26. 2200
Initial Operating Experience: On-the-job training time required by the FAA following completion of classroom ground instruction.
Hazardous Material: A substance of material with potentially hazardous characteristics that may pose unreasonable risk to health - safety - and property when transported by air.
10:00 pm
A passenger manifest code that identifies a passenger who has been assigned a seat in an emergency exit row.

27. Operations Bulletin
A change to the manual (that will be included in a later revision) that must be read - then recorded and inserted into the manual immediately.
Extra Flight crewmember.
Flight Information Display System: Monitors - located in airport terminal - which are used to display flight information to the public.
Vertical airfoil at the tail of the aircraft that controls the left/right direction (yaw)

28. Temporary Notice
Flight Attendant Service Trends Form: A form carried on the aircraft for the purposes of documenting and communicating any discrepancies involving catering and aircraft cleaning.
A temporary change to the manual that must be read - then recorded and inserted into the manual immediately - but must be removed on the specified expiration date - or when a cancellation notice is distributed prior to an expiration date.
Cancelled
A passenger manifest code that identifies a passenger who requires a lift device to ascend and descend stairs - but is able to make his own way to/from cabin seat.

29. Turbulence
The persons designated to ensure the orderly flow of all aircraft traffic both on the ground and in the air
Federal Flight Deck Officer: A certified pilot employed by an air carrier who is authorized by federal law to carry a firearm while on duty aboard an aircraft.
A guest that is traveling on a free or service charge ticket (usually an employee)
An atmospheric condition characterized by sudden wind direction and velocity.

30. 0300
3:00 am
Aircraft
Pounds per Square Inch.
Boarding Pass: A card or printed paper containing seat location and boarding priority information - which passengers present to a customer service agent in order to gain access to an aircraft for boarding.

31. Narrpw Bpde
Period of time that separates two duty periods/flights within a crew pattern
Severe forms of cumulus clouds.
Oxygen
Classification of commercial jet aircraft thaat have one aisle and a maximum of six-across seating.

32. STBY
Forward: Toward the nose of the aircraft.
Classification of commercial jet aircraft thaat have one aisle and a maximum of six-across seating.
The engine exhaust power produced when an aircraft's engines are running.
Standby: Any passenger who is waiting for a seat to become available on a flight.

33. NON-REV

34. MEL
Pilot in command of the aircraft; occupies left seat in flight deck
Minimum Equipment List. A list that details which equipment must be functioning properly in order for the aircraft to be permitted to fly and which equipment may be inoperative for a specified period of time.
A dividing wall within the aircraft (usually extends from floor to ceiling)
5:00 am

35. Flight Crew
A city where a crew rests while waiting for the next scheduled flight.
Refers generally to the entire flight crew and not a specific flght crewmember position.
An aircraft operator who is certified by the FAA to engage in air transportation.
Aft portion of wing

36. ILV
Located on the trailing edge of the wing to provide roll control
Infant Life Vest.
Emergency Flash Light
11:00 am

37. SSR
Boarding Pass: A card or printed paper containing seat location and boarding priority information - which passengers present to a customer service agent in order to gain access to an aircraft for boarding.
Special Service Request: A term that identifies a passenger who has a particular need or condition (such as a passenger with a carry-on pet or who purchased an extra seat).
A passenger manifest code that identifies a prisoner under law enforcement escort.
Federal Air Marshall: A federal law enforcement officer who is specifically trained to prevent any attempt to take control of a commercial aircraft during flight.

38. CXLD
Missed Flight Assignment: A scheduling code designating a flight assignment that has been missed.
Cancelled
JSA: The PIC's authority to deny access to a flight deck jumpseat to an authorized person.
A dividing wall within the aircraft (usually extends from floor to ceiling)

39. I-94 Form
First Officer (see SIC).
A form required to be filled out by passengers traveling without a visa - who are entering the United States - so that their arrival and departure can be recorded.
oreign Object Debris/Damage/Disposal: A term used to describe either an item on the ramp - taxiway - or runway areas that could potentially cause damage to an aircraft; damage caused to an aircraft by foreign object debis; or a designated receptacle
Maintenance: The department responsible for ensuring the aircraft fleet is properly inspected - maintained - repaired and airworthy.

40. MX
Infant Life Vest.
A city where a crew rests while waiting for the next scheduled flight.
A designator code assigned to flights that have been cancelled due to a maintenance problem.
Forward portion of wing

41. PETC
Automated External Defibrillator. - An automated medical device that detects heart fibrillation and may administer an electrical shock to reestablish a normal heartbeat.
Denotes a position furthest from the center of the aircraft
Crew Resource Management: A training course designed to improve communications and coordination among flight deck and cabin crewmembers.
A passenger manifest code identifying a passenger who has brought a carry-on pet in the cabin.

42. REV
No Show. A scheduling code added to a crewmember's schedule when an MFA is determined to be the result of a failure to report for work or call-in prior to the prescribed time limit.
Revision: A permanent change to the manual that must be read then recorded and inserted into the manual immediately.
A period of elapsed time - using either Universal Coordinated or local time - which begins at midnight and ends 24 hours later at the next midnight.
Notification - preparation - impact and evacuation. The four phoses of a planned emergency.

43. NRPS
Miscellaneous
Non-Revenue Positive Space: An employee who is traveling on Company business and has a confirmed seat assignment on a flight.
Infant Life Vest.
A global airline alliance partnership with Delta - Airlines - Aeroflot - AeroMexico - Air France - Alitalia - China Southern Airlines - CSA Czech Airlines - KLM Royal Dutch Airlines - Korean Air - Air Europa and Kenya Airways.

44. GEN DEC
General Declaration Form: An international document that requires flight information - names of crewmembers on board - numbers of passengers on board and a general declaration of health for all souls aboard.
Ground Security Coordinator: An individual trained and qualified in airport security regulations and procedures who is responsible for an airline's security-related events at the station.
A formal list used to identify - schedule - compare - or verify a group of elements or actions.
Any person who is assigned to perform duties on board an aircraft during flight time.

45. Sterile Cockpit
Customer Service Agent
The critical phase of flight - which includes all ground operations involving taxi - takeoff and landing - and all flight operations below 10 -000 feet (except cruise flight) during which all flight deck communication is limited to operational and sa
Denotes a position closest to the center of the aircraft
8:00 am

46. AED
Transportation between any two points within Puerto Rico - the U.S. Virgin Islands - the District of Columbia - or any state of the United States of America.
National Transportation Safety Board: A federal agency that focuses primarily on the causes of accidents and issues recommendations for changes in the various transportation industries.
On Time.
Automated External Defibrillator. - An automated medical device that detects heart fibrillation and may administer an electrical shock to reestablish a normal heartbeat.

47. BLND
A procedure of agreement that exists between two or more air carriers.
A passenger manifest code that identifies a passenger who is visually impaired.
Child-Restraint System: A government-approved child seat that is designed to protect small children.
Area of an aircraft cabin used to tabulate passenger numbers for weight and balance purposes.

48. A/C right
Estimated Time of Arrival.
Airline Safety Action Program: A coordinated program between the FAA - ALPA and Select air carrier departments that allows certain FAA-certified Company employees to report violations made in error in the interest of improving safety without fear of
Portable Oxygen Bottle.
The right side of the aircraft - facing forward.

49. 2000
Right Hand
8:00 pm
The engine exhaust power produced when an aircraft's engines are running.
Boarding Pass: A card or printed paper containing seat location and boarding priority information - which passengers present to a customer service agent in order to gain access to an aircraft for boarding.

50. PIC
A guest that is traveling on a free or service charge ticket (usually an employee)
Connection: A Passenger who is making a connection to another flight to reach a final destination.
Pilot in Command: The flight crewmember who is oltimately responsible for and has ultimate command authority over the safe and efficient operation of a flight (the captain)
A flight-by-flight record of all operations of an aircraft and its engines - crew - flight time - areas of operation - or other pertinent information.