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Flight Attendant Training

Instructions:

Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can study here.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.

1. ESCT
Non-Revenue Positive Space: An employee who is traveling on Company business and has a confirmed seat assignment on a flight.
Extra Flight crewmember.
A passenger manifest code that identifies a prisoner under law enforcement escort.
A formal list used to identify - schedule - compare - or verify a group of elements or actions.

2. leading edge
Forward portion of wing
Systems Operation Control: The Company department that is comprised of Dispatch - Crew Scheduling and Maintenance Control personnel.
Window.
Toward the tail section of the aircraft

3. Captain
Pilot in command of the aircraft; occupies left seat in flight deck
Public Address/Announcement.
Classification of commercial jet aircraft thaat have one aisle and a maximum of six-across seating.
Federal Flight Deck Officer: A certified pilot employed by an air carrier who is authorized by federal law to carry a firearm while on duty aboard an aircraft.

4. EXST
Automated External Defibrillator. - An automated medical device that detects heart fibrillation and may administer an electrical shock to reestablish a normal heartbeat.
Date of Hire.
The period of elapsed time - using either Universal Coordinated or local time between a crewmember's reporting for an assignment involving flight time and release from that assignment by the air carrier. [121.467(a)]
A passenger manifest code that identifies a passenger of considerable size who has purchased two adjacent seats in the same row.

5. HAZMAT
Hazardous Material: A substance of material with potentially hazardous characteristics that may pose unreasonable risk to health - safety - and property when transported by air.
Date of Hire.
Least Risk Bomb Location: The location inside of an aircraft that will suffer the minimum possible damage from the explosive forces of a bomb.
Flight Operations Manual: A procedures manual. of which the Fight Attendant Manual is an accepted part - which is approved by the FAA for Compass Airlines flight operations.

6. Jetbridge
A process of measuring the distribution of the payload weight - total aircraft weight - and the resulting center of gravity of and aircraft before flight.
Crew Resource Management: A training course designed to improve communications and coordination among flight deck and cabin crewmembers.
Extinguisher
An enclosed walkway used as a loading bridge between the terminal gate and the aircraft cabin that allows the passengers direct - protected access to an aircraft from the terminal. Also know as a jetway.

7. I-94 Form
Law Enforcement Officer: A person who is authorized to carry weapons on board the aircraft.
Aft portion of wing
A form required to be filled out by passengers traveling without a visa - who are entering the United States - so that their arrival and departure can be recorded.
1:00 pm

8. Domestic
Denotes a position furthest from the center of the aircraft
Transportation between any two points within Puerto Rico - the U.S. Virgin Islands - the District of Columbia - or any state of the United States of America.
Period of time that separates two duty periods/flights within a crew pattern
Security Identification Display Area: A restricted area withing an airport that may only be accessed by authorized personnel who must display proper identification at all times.

9. Wing flaps

10. PS
Emergency Flash Light
Positive Space: A term that describes when a seat assignment is reserved for a crewmember or employee who is reqired to travel on a flight for Company business or operational need.
Toward the tail section of the aircraft
Portable Oxygen Bottle.

11. Narrpw Bpde
Denotes a position closest to the center of the aircraft
A designator code assigned to flights that have been cancelled due to a maintenance problem.
Classification of commercial jet aircraft thaat have one aisle and a maximum of six-across seating.
Left Hand

12. WDO
A passenger manifest code that identifies a passenger of considerable size who has purchased two adjacent seats in the same row.
9:00 pm
Window.
Through Passenger: A passenger who has boarded prior to an arrival into a city - but is continuing on to another city.

13. Normal
Extra Flight attendant.
9:00 pm
Used to describe routine operations (without malfunctions)
Used to describe non-routine operation in which certain procedures or actions must be taken to protect from hazard.

14. Reserve
11:00 am
Electronic Ticket (E-Ticket): A ticket that is purchased by the passenger on the internet.
A period of time when a crewmember is on-call for duty and must report to work within a specified period of time.
On-the-Job Injury.

15. O2
Oxygen
Complimentary
5:00 pm
Standby: Any passenger who is waiting for a seat to become available on a flight.

16. FARF
5:00 pm
2:00 pm
List of Effective Pages: A list of page numbers that notes the current revision number for each page within the manual.
Flight Attendant Read File: A memorandum issued to alert to flight attendants of pertinent operational information.

17. Control Tower
Non-Revenue Space Available (see NON-REV)
Airport building from which air traffic controllers can oversee and direct all aircraft movement
7:00 pm
A passenger manifest code that identifies a passenger who is visually impaired.

18. LANG
A passenger manifest code that indicates a passenger does not speak or understand English.
The left side of the aircraft - facing forward.
Maintenance: The department responsible for ensuring the aircraft fleet is properly inspected - maintained - repaired and airworthy.
A guest that pays a fare for their ticket

19. EMK
Emergency Medical Kit - also referred to as the Expanded Medical Kit (XMK)
Emergency Medical Technician: An individual specifically trained in advanced emergency life-support techniques and equipment.
The right side of the aircraft - facing forward.
Missed Flight Assignment: A scheduling code designating a flight assignment that has been missed.

20. PSK
A form of low stratus clouds that causes low visibility.
Light-Emitting Diode: Found on the emergency flashlight - this light gives a continuous visual indication of the battery's readiness.
Passenger Service Kit
A logical progression of actions and/or decisions established by an air carrier with which the appropriate personnel can achieve a specific objective.

21. BLND
Air Trafic Control: A division of the Federal Aviation Administration responsible for the expeditions and safe movement of aircraft on the ground and in the airspace system.
Systems Operation Control: The Company department that is comprised of Dispatch - Crew Scheduling and Maintenance Control personnel.
9:00 pm
A passenger manifest code that identifies a passenger who is visually impaired.

22. DEAF
A process of measuring the distribution of the payload weight - total aircraft weight - and the resulting center of gravity of and aircraft before flight.
A procedure of agreement that exists between two or more air carriers.
Least Risk Bomb Location: The location inside of an aircraft that will suffer the minimum possible damage from the explosive forces of a bomb.
A passenger manifest code that identifies a passenger who is hearing-impaired.

23. Interline
A procedure of agreement that exists between two or more air carriers.
Located on the trailing edge of the horizontal stabilizer; controls up/down attitude of aircraft
Emergency Flash Light
10:00 pm

24. IT

25. SERV
Temporary Duty: A temporary assignment to another crewmember domicile.
5:00 am
Intercom (Inter-phone): An aircraft's internal communications system through which crew members communicate during flight.
Service.

26. Preflight
A required inspection of the cabin interior and emergency equipment - prior to passenger boarding - on any aircraft on which the assigned flight attendant(s) has not previously performed a preflight inspection on the same calendar day.
Crew Resource Management: A training course designed to improve communications and coordination among flight deck and cabin crewmembers.
JS: An extra crewmember seat in the flight deck or cabin that authorized personnel may occupy during a flight.
Denotes a position furthest from the center of the aircraft

27. Layover Period
Information
Revision: A permanent change to the manual that must be read then recorded and inserted into the manual immediately.
Period of time that separates two duty periods/flights within a crew pattern
A segment status code in a passenger name record indicating the passenger's boarding priority.

28. CXLD
Non-Revenue Positive Space: An employee who is traveling on Company business and has a confirmed seat assignment on a flight.
Cancelled
Public Address/Announcement.
Systems Operation Control: The Company department that is comprised of Dispatch - Crew Scheduling and Maintenance Control personnel.

29. HAL
The right side of the aircraft - facing forward.
Ground Security Coordinator: An individual trained and qualified in airport security regulations and procedures who is responsible for an airline's security-related events at the station.
A period of elapsed time - using either Universal Coordinated or local time - which begins at midnight and ends 24 hours later at the next midnight.
Refers to Halon 1211 fire extinguishers.

30. Thunderstorms
A designator code assigned to flights that have been cancelled due to a maintenance problem.
Public Address/Announcement.
A build up of electrical charges in cloud formations.
Severe forms of cumulus clouds.

31. Ferry Flight
An unscheduled non-revenue flight on which only crewmembers and authorized personnel or cargo are permitted on board.
Used to describe non-routine operation in which certain procedures or actions must be taken to protect from hazard.
Pounds per Square Inch.
A city where a crew rests while waiting for the next scheduled flight.

32. LOEP
Revision: A permanent change to the manual that must be read then recorded and inserted into the manual immediately.
List of Effective Pages: A list of page numbers that notes the current revision number for each page within the manual.
Extra Flight attendant.
Aircraft

33. MEL
Classification of commercial jet aircraft thaat have one aisle and a maximum of six-across seating.
9:00 am
KTS: A speed measurement based on nautical miles traveled per hour.
Minimum Equipment List. A list that details which equipment must be functioning properly in order for the aircraft to be permitted to fly and which equipment may be inoperative for a specified period of time.

34. Headwind
Refers generally to the entire flight crew and not a specific flght crewmember position.
A form of low stratus clouds that causes low visibility.
List of Effective Pages: A list of page numbers that notes the current revision number for each page within the manual.
Wind that is moving in the opposite direction an aircraft is traveling.

35. REV
Revision: A permanent change to the manual that must be read then recorded and inserted into the manual immediately.
Flight Attendant Read File: A memorandum issued to alert to flight attendants of pertinent operational information.
Positive Space: A term that describes when a seat assignment is reserved for a crewmember or employee who is reqired to travel on a flight for Company business or operational need.
An airplane seat in the row immediately behind the bulkhead.

36. IOE
Federal Aviation Administration: A federal agency within the Department of Transportation that has direct oversight of aviation operations and laws.
Boarding Pass: A card or printed paper containing seat location and boarding priority information - which passengers present to a customer service agent in order to gain access to an aircraft for boarding.
Headquarters: The Company facility where Operations Command And Control Center and corporate offices are located
Initial Operating Experience: On-the-job training time required by the FAA following completion of classroom ground instruction.

37. 1100
11:00 am
Customer Service Agent
Any person currently employed by Compass Airlines with whom any other compass Airlines employee interacts.
Pilot second in command; occupies right seat in flight deck

38. WCHS
FD: The interior section of an aircraft that is occupied by the flight crewmembers. (captain and first officers)
A passenger manifest code that identifies a passenger who requires a lift device to ascend and descend stairs - but is able to make his own way to/from cabin seat.
Horizontal airfoil at the tail of the aircraft that creates lift
A change to the manual (that will be included in a later revision) that must be read - then recorded and inserted into the manual immediately.

39. CRS
Child-Restraint System: A government-approved child seat that is designed to protect small children.
Flight Information Display System: Monitors - located in airport terminal - which are used to display flight information to the public.
Abbreviation for a choice of beverage.
A guest that pays a fare for their ticket

40. Air Carrier
The movement of an aircraft on the surface under its own power.
Revision: A permanent change to the manual that must be read then recorded and inserted into the manual immediately.
An aircraft operator who is certified by the FAA to engage in air transportation.
Emergency Medical Kit - also referred to as the Expanded Medical Kit (XMK)

41. Immediate Family
Period of time that separates two duty periods/flights within a crew pattern
Flight Attendant Irregularity Report: An online document available to FAs for the purpose of documenting and communicating any type in incident - irregularity - concern or question to management.
Located on the trailing edge of the wing to provide roll control
Includes spouse - children - stepchildren - grandchildren - parents - stepparents - grandparents - siblings and in-laws.

42. AED
Flight Attendant Irregularity Report: An online document available to FAs for the purpose of documenting and communicating any type in incident - irregularity - concern or question to management.
Automated External Defibrillator. - An automated medical device that detects heart fibrillation and may administer an electrical shock to reestablish a normal heartbeat.
Period of time that separates two duty periods/flights within a crew pattern
Cancelled

43. Knots
Miscellaneous
Electronic Ticket (E-Ticket): A ticket that is purchased by the passenger on the internet.
KTS: A speed measurement based on nautical miles traveled per hour.
Automated External Defibrillator. - An automated medical device that detects heart fibrillation and may administer an electrical shock to reestablish a normal heartbeat.

44. MAAS
9:00 pm
A passenger manifest code that identifies a passenger who does not need a wheelchair but still requires assistance.
Lavatory: The official term for an aircraft's restroom.
A written requirement established by an air carrier that is expected to be complied with by all appropriate personnel.

45. 2400
12:00 am
Area of an aircraft cabin used to tabulate passenger numbers for weight and balance purposes.
10:00 pm
Main body of the aircraft to which the wings - landing gear and tail are attached

46. Spoilers
Dead Head: A crewmember who is on duty and traveling to or from an assignment on a flight - but is not scheduled to perform any specific duties aboard that flight.
Located directly forward of the trailing edge flaps to assist the ailerons in roll control and to act as speed brakes for descent and landing
Overhead bin.
Push-to-Talk: A button on the PA handset that must be depressed in order for announcements to carry over the cabin speaker system

47. Tarmac
Minimum Equipment List. A list that details which equipment must be functioning properly in order for the aircraft to be permitted to fly and which equipment may be inoperative for a specified period of time.
Revision: A permanent change to the manual that must be read then recorded and inserted into the manual immediately.
A term that describes the ramp areas of the airport.
Federal Air Marshall: A federal law enforcement officer who is specifically trained to prevent any attempt to take control of a commercial aircraft during flight.

48. ISC
Inflight Security Coordinator: A person trained and qualified in aircraft security regulations and procedures who is responsible for security-related events that occur during flight (typically the PIC).
Quick Reference Checklist: A checklist used by flight crewmembers for various phases of flight.
A passenger manifest code that indicates a passenger does not speak or understand English.
Initial Operating Experience: On-the-job training time required by the FAA following completion of classroom ground instruction.

49. ETD
National Transportation Safety Board: A federal agency that focuses primarily on the causes of accidents and issues recommendations for changes in the various transportation industries.
Estimated Time of Departure.
A guest that is traveling on a free or service charge ticket (usually an employee)
Positive Space: A term that describes when a seat assignment is reserved for a crewmember or employee who is reqired to travel on a flight for Company business or operational need.

50. ETKT
Electronic Ticket (E-Ticket): A ticket that is purchased by the passenger on the internet.
8:00 pm
National Transportation Safety Board: A federal agency that focuses primarily on the causes of accidents and issues recommendations for changes in the various transportation industries.
A passenger manifest code that identifies and infant passenger.