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Flight Attendant Training

Instructions:

Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can study here.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.

1. Flight Deck
Federal Aviation Regulations: Federal Law specific to aviation that is published by the Federal Aviation ?Administration (see CFR)
FD: The interior section of an aircraft that is occupied by the flight crewmembers. (captain and first officers)
Able Bodied Person: A passenger selected by the flight attendant to assist during an emergency situation.
7:00 pm

2. Temporary Notice
JS: An extra crewmember seat in the flight deck or cabin that authorized personnel may occupy during a flight.
Main body of the aircraft to which the wings - landing gear and tail are attached
A passenger manifest code that identifies a service animal traveling with a passenger.
A temporary change to the manual that must be read - then recorded and inserted into the manual immediately - but must be removed on the specified expiration date - or when a cancellation notice is distributed prior to an expiration date.

3. SOB
Souls on Board: The total numbers of individuals on board an aircraft (including crewmembers).
Date of Hire.
Moveable wing surfaces hinged to the wing's leading edge and trailing edge; Extending the wing flaps increases wing surface and lift for takeoff or landing. Retracting the flaps reduces wing surface area thus reducing friction and drag for high speed
A term that describes the ramp areas of the airport.

4. NON-REV

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5. PSK
General Declaration Form: An international document that requires flight information - names of crewmembers on board - numbers of passengers on board and a general declaration of health for all souls aboard.
1:00 pm
Passenger Service Kit
Flight.

6. HDQ
Headquarters: The Company facility where Operations Command And Control Center and corporate offices are located
1:00 am
Ground Security Coordinator: An individual trained and qualified in airport security regulations and procedures who is responsible for an airline's security-related events at the station.
A global airline alliance partnership with Delta - Airlines - Aeroflot - AeroMexico - Air France - Alitalia - China Southern Airlines - CSA Czech Airlines - KLM Royal Dutch Airlines - Korean Air - Air Europa and Kenya Airways.

7. EMK
Estimated Time of Arrival.
Emergency Medical Kit - also referred to as the Expanded Medical Kit (XMK)
The department that focuses solely on flight attendants and in-flight cabin procedures.
Classification of commercial jet aircraft thaat have one aisle and a maximum of six-across seating.

8. Rest Period
A city where a crew rests while waiting for the next scheduled flight.
A period of elapsed time - using Universal Coordinated or local time - when a crewmember is free from duty or responsibility to work.
Aircraft
The engine exhaust power produced when an aircraft's engines are running.

9. DOT
Department of Transportation: A federal agency that focuses primarily on domestic transportation.
A passenger manifest code that identifies a passenger who is completely immobile - requires a wheelchair and also a lift device to ascend and descend stairs.
Overhead bin.
Vertical airfoil at the tail of the aircraft that controls the left/right direction (yaw)

10. First Officer
Pilot second in command; occupies right seat in flight deck
8:00 am
First Aid Kt.
3:00 am

11. LOEP
8:00 am
The forward edge of a wing.
A city where a crew rests while waiting for the next scheduled flight.
List of Effective Pages: A list of page numbers that notes the current revision number for each page within the manual.

12. INFT
Forward: Toward the nose of the aircraft.
Ground
Able Bodied Person: A passenger selected by the flight attendant to assist during an emergency situation.
A passenger manifest code that identifies and infant passenger.

13. Policy
Portable Oxygen Bottle.
A change to the manual (that will be included in a later revision) that must be read - then recorded and inserted into the manual immediately.
Window.
A written requirement established by an air carrier that is expected to be complied with by all appropriate personnel.

14. Captain
Pilot in command of the aircraft; occupies left seat in flight deck
The persons designated to ensure the orderly flow of all aircraft traffic both on the ground and in the air
Quick Reference Handbook: An emergency procedures checklist that flight crewmembers use to properly handle an emergency situation and communicate effectively.
5:00 pm

15. Call Light
Refers generally to an entire cabin crew and not a specific flight attendant position.
A light signaling ITMs to respond to guest needs or crew communication
Recurrent Training: FAA-mandated annual flight attendant training
Emergency Light Switch

16. HAL
A formal list used to identify - schedule - compare - or verify a group of elements or actions.
A period of elapsed time - using Universal Coordinated or local time - when a crewmember is free from duty or responsibility to work.
Non-Revenue Space Available (see NON-REV)
Refers to Halon 1211 fire extinguishers.

17. FAA
United States Postal Service (Postal Inspector): A law enforcement division of the USPS that focuses primarily o criminal mail activity.
A temporary change to the manual that must be read - then recorded and inserted into the manual immediately - but must be removed on the specified expiration date - or when a cancellation notice is distributed prior to an expiration date.
Federal Aviation Administration: A federal agency within the Department of Transportation that has direct oversight of aviation operations and laws.
Toward the tail section of the aircraft

18. Non revenue Guest
An aircraft operator who is certified by the FAA to engage in air transportation.
A guest that is traveling on a free or service charge ticket (usually an employee)
Evacuation
Date of Hire.

19. PSI
Maintenance: The department responsible for ensuring the aircraft fleet is properly inspected - maintained - repaired and airworthy.
An atmospheric condition characterized by sudden wind direction and velocity.
Pounds per Square Inch.
Airline Safety Action Program: A coordinated program between the FAA - ALPA and Select air carrier departments that allows certain FAA-certified Company employees to report violations made in error in the interest of improving safety without fear of

20. XMK
Security Identification Display Area: A restricted area withing an airport that may only be accessed by authorized personnel who must display proper identification at all times.
A paved area - at or near the terminal - where aircraft park
Evacuation
Expanded Medical Kit - also referred to as an Emergency Medical Kit (EMK)

21. OT
On Time.
A passenger manifest code that identifies a passenger who does not need a wheelchair but still requires assistance.
A passenger manifest code that identifies a passenger who is visually impaired.
An unscheduled non-revenue flight on which only crewmembers and authorized personnel or cargo are permitted on board.

22. Cabin Crew
12:00 pm
A period of elapsed time - using either Universal Coordinated or local time - which begins at midnight and ends 24 hours later at the next midnight.
Cardiopulmonary Resuscitation: A first aid procedure in which a victim's heartbeat and breathing are manually supported by another individual.
Refers generally to an entire cabin crew and not a specific flight attendant position.

23. Lightning
Dead Head: A crewmember who is on duty and traveling to or from an assignment on a flight - but is not scheduled to perform any specific duties aboard that flight.
Located directly forward of the trailing edge flaps to assist the ailerons in roll control and to act as speed brakes for descent and landing
A build up of electrical charges in cloud formations.
A formal list used to identify - schedule - compare - or verify a group of elements or actions.

24. Deplane
Hazardous Material: A substance of material with potentially hazardous characteristics that may pose unreasonable risk to health - safety - and property when transported by air.
Temporary Duty: A temporary assignment to another crewmember domicile.
Wind that is moving in the same direction an aircraft is traveling.
o exit the aircraft under normal circumstances.

25. Pushback
Able Bodied Person: A passenger selected by the flight attendant to assist during an emergency situation.
Airline Safety Action Program: A coordinated program between the FAA - ALPA and Select air carrier departments that allows certain FAA-certified Company employees to report violations made in error in the interest of improving safety without fear of
An aircraft movement whereby an aircraft tug is used to push and aircraft from its gate parking position to a position from which it can be moved under its own power - or be towed by the tug.
Located on the trailing edge of the horizontal stabilizer; controls up/down attitude of aircraft

26. NPIE
A guest that is traveling on a free or service charge ticket (usually an employee)
9:00 am
Notification - preparation - impact and evacuation. The four phoses of a planned emergency.
Any person who is assigned to perform duties on board an aircraft during flight time.

27. Fuselage
A passenger manifest code that indicates a passenger does not speak or understand English.
KTS: A speed measurement based on nautical miles traveled per hour.
Main body of the aircraft to which the wings - landing gear and tail are attached
Non-Revenue Positive Space: An employee who is traveling on Company business and has a confirmed seat assignment on a flight.

28. Leading Edge
The time when a crewmember is in uniform and on duty at the airport and is available for an immediate flight assignment.
Federal Air Marshall: A federal law enforcement officer who is specifically trained to prevent any attempt to take control of a commercial aircraft during flight.
Main Cabin Door: The passenger entry door of an aircraft that is used for boarding and deplaning.
The forward edge of a wing.

29. A/C
Estimated Time of Arrival.
8:00 am
Aircraft
Complimentary

30. Fog
A passenger manifest code that identifies a service animal traveling with a passenger.
Located directly forward of the trailing edge flaps to assist the ailerons in roll control and to act as speed brakes for descent and landing
Protective Breathing Equipment: A portable smoke hood and oxygen supply used for firefighting on board an aircraft.
A form of low stratus clouds that causes low visibility.

31. RON
A specific altitude assigned to an aircraft by Air Traffic Control at which that aircraft must remain until further directed by ATC (usually due to heavy flight traffic)
On-the-Job Injury.
Any person who is assigned to perform duties on board an aircraft during flight time.
Remain over Night

32. N/S

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33. Layover Station
Flight Attendant Service Trends Form: A form carried on the aircraft for the purposes of documenting and communicating any discrepancies involving catering and aircraft cleaning.
A guest that pays a fare for their ticket
A city where a crew rests while waiting for the next scheduled flight.
A passenger manifest code that identifies a passenger who requires escort (such as a unaccompanied minor).

34. Revenue Passenger
Located on the trailing edge of the wing to provide roll control
A form required to be filled out by passengers traveling without a visa - who are entering the United States - so that their arrival and departure can be recorded.
10:00 pm
A passenger who has paid a quoted fare for a reserved seat on board an aircraft.

35. CLV
Federal Air Marshall: A federal law enforcement officer who is specifically trained to prevent any attempt to take control of a commercial aircraft during flight.
A period of elapsed time - using Universal Coordinated or local time - when a crewmember is free from duty or responsibility to work.
A segment status code in a passenger name record indicating the passenger's boarding priority.
Crew Life Vest

36. SERV
7:00 am
Designator Code For Compass Airlines
United States Secret Service. A specially trained security detachment that protect the President of the United States and other High-profile political leaders.
Service.

37. XFA
6:00 am
Electronic Ticket (E-Ticket): A ticket that is purchased by the passenger on the internet.
As moist air is carried upward - it combines with colder air to form ____________.
Extra Flight attendant.

38. FA
Temporary Duty: A temporary assignment to another crewmember domicile.
Flight Attendant: An individual who is trained and certified in emergency - first aid - cabin preparation and passenger safety duties.
A change to the manual (that will be included in a later revision) that must be read - then recorded and inserted into the manual immediately.
Extra Flight attendant.

39. DEAF
5:00 am
A passenger manifest code that identifies a passenger who is hearing-impaired.
A city where a crew rests while waiting for the next scheduled flight.
Used to describe routine operations (without malfunctions)

40. Calendar Day
List of Effective Pages: A list of page numbers that notes the current revision number for each page within the manual.
Transportation Security Administration: A federal agency within the Department of Homeland Security that focuses primarily on transportation security matters.
Vertical airfoil at the tail of the aircraft that controls the left/right direction (yaw)
A period of elapsed time - using either Universal Coordinated or local time - which begins at midnight and ends 24 hours later at the next midnight.

41. 0700
Pilot second in command; occupies right seat in flight deck
7:00 am
5:00 pm
A passenger Manifest code that identifies a passenger whocan ascend/descend steps and make his own way to/from cabin seat;requires wheelchair for distance to/from AC door.

42. MX
Located directly forward of the trailing edge flaps to assist the ailerons in roll control and to act as speed brakes for descent and landing
Passenger. The word "passenger" - as used throughout the Code of Federal Regulations - means any passenger regardless of age unless the in qualified by definition.
Refers to Halon 1211 fire extinguishers.
A designator code assigned to flights that have been cancelled due to a maintenance problem.

43. POI
Pilot second in command; occupies right seat in flight deck
Principal Operating Inspector: An FAA official who specifically oversees and air carrier at the local level.
Through Passenger: A passenger who has boarded prior to an arrival into a city - but is continuing on to another city.
Connection: A Passenger who is making a connection to another flight to reach a final destination.

44. Headwind
Moveable wing surfaces hinged to the wing's leading edge and trailing edge; Extending the wing flaps increases wing surface and lift for takeoff or landing. Retracting the flaps reduces wing surface area thus reducing friction and drag for high speed
Main Cabin Door: The passenger entry door of an aircraft that is used for boarding and deplaning.
Wind that is moving in the opposite direction an aircraft is traveling.
Forward portion of wing

45. 0200
The critical phase of flight - which includes all ground operations involving taxi - takeoff and landing - and all flight operations below 10 -000 feet (except cruise flight) during which all flight deck communication is limited to operational and sa
Air Trafic Control: A division of the Federal Aviation Administration responsible for the expeditions and safe movement of aircraft on the ground and in the airspace system.
2:00 am
Notification - preparation - impact and evacuation. The four phoses of a planned emergency.

46. CRS
Child-Restraint System: A government-approved child seat that is designed to protect small children.
National Transportation Safety Board: A federal agency that focuses primarily on the causes of accidents and issues recommendations for changes in the various transportation industries.
A guest that pays a fare for their ticket
A city where a crew rests while waiting for the next scheduled flight.

47. SIC
Second in Command: The flight crewmember that assists the PIC with decision-making to ensure the safe operation of a flight (the first officer).
Transportation Security Administration: A federal agency within the Department of Homeland Security that focuses primarily on transportation security matters.
Refers generally to the entire flight crew and not a specific flght crewmember position.
oreign Object Debris/Damage/Disposal: A term used to describe either an item on the ramp - taxiway - or runway areas that could potentially cause damage to an aircraft; damage caused to an aircraft by foreign object debis; or a designated receptacle

48. NRSA
A temporary change to the manual that must be read - then recorded and inserted into the manual immediately - but must be removed on the specified expiration date - or when a cancellation notice is distributed prior to an expiration date.
Non-Revenue Space Available (see NON-REV)
9:00 pm
A designator code assigned to flights that have been cancelled due to a maintenance problem.

49. FAK
First Aid Kt.
General Declaration Form: An international document that requires flight information - names of crewmembers on board - numbers of passengers on board and a general declaration of health for all souls aboard.
Remain over Night
An aircraft operator who is certified by the FAA to engage in air transportation.

50. XCM
A passenger manifest code that identifies and infant passenger.
Extra Flight crewmember.
Passenger. The word "passenger" - as used throughout the Code of Federal Regulations - means any passenger regardless of age unless the in qualified by definition.
A temporary change to the manual that must be read - then recorded and inserted into the manual immediately - but must be removed on the specified expiration date - or when a cancellation notice is distributed prior to an expiration date.