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Flight Attendant Training

Instructions:

Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can study here.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.

1. 0100
Flight Information Display System: Monitors - located in airport terminal - which are used to display flight information to the public.
A period of time when a crewmember is on-call for duty and must report to work within a specified period of time.
Non-Revenue Space Available (see NON-REV)
1:00 am

2. Zone
Emergency Medical Kit - also referred to as the Expanded Medical Kit (XMK)
Notification - preparation - impact and evacuation. The four phoses of a planned emergency.
Area of an aircraft cabin used to tabulate passenger numbers for weight and balance purposes.
Remain over Night

3. INFT
The under structure and wheel units (main gear and nose gear) that support the weight of the aircraft while on the ground; this gear retracts during flight
Left Hand
6:00 pm
A passenger manifest code that identifies and infant passenger.

4. REV
Passenger. The word "passenger" - as used throughout the Code of Federal Regulations - means any passenger regardless of age unless the in qualified by definition.
The department that focuses solely on flight attendants and in-flight cabin procedures.
Expanded Medical Kit - also referred to as an Emergency Medical Kit (EMK)
Revision: A permanent change to the manual that must be read then recorded and inserted into the manual immediately.

5. Base Station
The domicile city where crewmembers are indefinitely assigned to work.
Systems Operation Control: The Company department that is comprised of Dispatch - Crew Scheduling and Maintenance Control personnel.
Non-revenue passenger: A person who is traveling as a passenger under an airline's flight benefits program (usually for free or at an industry discount rate.
Vertical airfoil at the tail of the aircraft that controls the left/right direction (yaw)

6. FOM
Crew Resource Management: A training course designed to improve communications and coordination among flight deck and cabin crewmembers.
Refers to Halon 1211 fire extinguishers.
Flight Operations Manual: A procedures manual. of which the Fight Attendant Manual is an accepted part - which is approved by the FAA for Compass Airlines flight operations.
National Transportation Safety Board: A federal agency that focuses primarily on the causes of accidents and issues recommendations for changes in the various transportation industries.

7. RT
Recurrent Training: FAA-mandated annual flight attendant training
Systems Operation Control: The Company department that is comprised of Dispatch - Crew Scheduling and Maintenance Control personnel.
Passenger Name Record. A computer record of a passenger's information and itinerary.
The department that focuses solely on flight attendants and in-flight cabin procedures.

8. NTSB
An unscheduled non-revenue flight on which only crewmembers and authorized personnel or cargo are permitted on board.
Recurrent Training: FAA-mandated annual flight attendant training
List of Effective Pages: A list of page numbers that notes the current revision number for each page within the manual.
National Transportation Safety Board: A federal agency that focuses primarily on the causes of accidents and issues recommendations for changes in the various transportation industries.

9. Policy
A device used in place of a fuse - which breaks and electrical current in the event of an overload.
Federal Aviation Administration: A federal agency within the Department of Transportation that has direct oversight of aviation operations and laws.
A written requirement established by an air carrier that is expected to be complied with by all appropriate personnel.
Dead Head: A crewmember who is on duty and traveling to or from an assignment on a flight - but is not scheduled to perform any specific duties aboard that flight.

10. HDQ
11:00 am
Headquarters: The Company facility where Operations Command And Control Center and corporate offices are located
Inflight Security Coordinator: A person trained and qualified in aircraft security regulations and procedures who is responsible for security-related events that occur during flight (typically the PIC).
Intercom (Inter-phone): An aircraft's internal communications system through which crew members communicate during flight.

11. N/S

12. SRVA
Quick Reference Checklist: A checklist used by flight crewmembers for various phases of flight.
A period of elapsed time - using either Universal Coordinated or local time - which begins at midnight and ends 24 hours later at the next midnight.
Recurrent Training: FAA-mandated annual flight attendant training
A passenger manifest code that identifies a service animal traveling with a passenger.

13. PSK
11:00 pm
Passenger Service Kit
Extra Flight attendant.
Used to describe non-routine operation in which certain procedures or actions must be taken to protect from hazard.

14. FAK
First Aid Kt.
Non-Revenue Space Available (see NON-REV)
A passenger manifest code that identifies a passenger who requires a lift device to ascend and descend stairs - but is able to make his own way to/from cabin seat.
Aircraft

15. 1200
12:00 pm
A passenger manifest code that identifies a passenger who has been assigned a seat in an emergency exit row.
Inoperative.
Light-Emitting Diode: Found on the emergency flashlight - this light gives a continuous visual indication of the battery's readiness.

16. O2
Denotes a position closest to the center of the aircraft
Federal Air Marshall: A federal law enforcement officer who is specifically trained to prevent any attempt to take control of a commercial aircraft during flight.
Extra Flight attendant.
Oxygen

17. Immediate Family
Includes spouse - children - stepchildren - grandchildren - parents - stepparents - grandparents - siblings and in-laws.
Leave of Absence
A written requirement established by an air carrier that is expected to be complied with by all appropriate personnel.
Revision: A permanent change to the manual that must be read then recorded and inserted into the manual immediately.

18. DOT
Department of Transportation: A federal agency that focuses primarily on domestic transportation.
A flight-by-flight record of all operations of an aircraft and its engines - crew - flight time - areas of operation - or other pertinent information.
FD: The interior section of an aircraft that is occupied by the flight crewmembers. (captain and first officers)
Souls on Board: The total numbers of individuals on board an aircraft (including crewmembers).

19. Pushback
An atmospheric condition characterized by sudden wind direction and velocity.
An aircraft movement whereby an aircraft tug is used to push and aircraft from its gate parking position to a position from which it can be moved under its own power - or be towed by the tug.
Headquarters: The Company facility where Operations Command And Control Center and corporate offices are located
Intercom (Inter-phone): An aircraft's internal communications system through which crew members communicate during flight.

20. Ferry Flight
An unscheduled non-revenue flight on which only crewmembers and authorized personnel or cargo are permitted on board.
oreign Object Debris/Damage/Disposal: A term used to describe either an item on the ramp - taxiway - or runway areas that could potentially cause damage to an aircraft; damage caused to an aircraft by foreign object debis; or a designated receptacle
Notification - preparation - impact and evacuation. The four phoses of a planned emergency.
Overwing: A term used to describe an area of the fuselage that is located directly above the aircraft's wings.

21. WCHS
General Declaration Form: An international document that requires flight information - names of crewmembers on board - numbers of passengers on board and a general declaration of health for all souls aboard.
A passenger manifest code that identifies a passenger who has been assigned a seat in an emergency exit row.
A passenger manifest code that identifies a passenger who requires a lift device to ascend and descend stairs - but is able to make his own way to/from cabin seat.
The domicile city where crewmembers are indefinitely assigned to work.

22. SOB
A segment status code in a passenger name record indicating the passenger's boarding priority.
A specific altitude assigned to an aircraft by Air Traffic Control at which that aircraft must remain until further directed by ATC (usually due to heavy flight traffic)
Souls on Board: The total numbers of individuals on board an aircraft (including crewmembers).
Cardiopulmonary Resuscitation: A first aid procedure in which a victim's heartbeat and breathing are manually supported by another individual.

23. ESCT
Designator Code For Compass Airlines
A passenger manifest code that identifies a prisoner under law enforcement escort.
Code of Federal Regulations: The complete list of federal laws in which Federal Aviation Regulation are found.
Designator code for Delta Airlines.

24. Preflight
Initial Operating Experience: On-the-job training time required by the FAA following completion of classroom ground instruction.
9:00 pm
A passenger manifest code that identifies a prisoner under law enforcement escort.
A required inspection of the cabin interior and emergency equipment - prior to passenger boarding - on any aircraft on which the assigned flight attendant(s) has not previously performed a preflight inspection on the same calendar day.

25. Wing flaps

26. CZ
Law Enforcement Officer: A person who is authorized to carry weapons on board the aircraft.
Designator Code For Compass Airlines
Airline Safety Action Program: A coordinated program between the FAA - ALPA and Select air carrier departments that allows certain FAA-certified Company employees to report violations made in error in the interest of improving safety without fear of
A city where a crew rests while waiting for the next scheduled flight.

27. Landing gear
First Aid Kt.
The department that focuses solely on flight attendants and in-flight cabin procedures.
A period of time when a crewmember is on-call for duty and must report to work within a specified period of time.
The under structure and wheel units (main gear and nose gear) that support the weight of the aircraft while on the ground; this gear retracts during flight

28. FO
First Aid Kt.
Pilot in command of the aircraft; occupies left seat in flight deck
First Officer (see SIC).
Security Identification Display Area: A restricted area withing an airport that may only be accessed by authorized personnel who must display proper identification at all times.

29. 1500
3:00 pm
Oxygen
Airline Safety Action Program: A coordinated program between the FAA - ALPA and Select air carrier departments that allows certain FAA-certified Company employees to report violations made in error in the interest of improving safety without fear of
Special Service Request: A term that identifies a passenger who has a particular need or condition (such as a passenger with a carry-on pet or who purchased an extra seat).

30. EFL
Forward: Toward the nose of the aircraft.
5:00 pm
Emergency Flash Light
Flight Operations Manual: A procedures manual. of which the Fight Attendant Manual is an accepted part - which is approved by the FAA for Compass Airlines flight operations.

31. Lightning
Cardiopulmonary Resuscitation: A first aid procedure in which a victim's heartbeat and breathing are manually supported by another individual.
Bright
A build up of electrical charges in cloud formations.
Main body of the aircraft to which the wings - landing gear and tail are attached

32. 0200
Missed Flight Assignment: A scheduling code designating a flight assignment that has been missed.
Used to describe routine operations (without malfunctions)
2:00 am
A formal list used to identify - schedule - compare - or verify a group of elements or actions.

33. ETKT
The movement of an aircraft on the surface under its own power.
The right side of the aircraft - facing forward.
Electronic Ticket (E-Ticket): A ticket that is purchased by the passenger on the internet.
Classification of commercial jet aircraft thaat have one aisle and a maximum of six-across seating.

34. IRROP
Systems Operation Control: The Company department that is comprised of Dispatch - Crew Scheduling and Maintenance Control personnel.
Irregular Operation.
Manual Deploy Tool: A tool that is used to gain access to various panels on the E175 aircraft.
Initial Operating Experience: On-the-job training time required by the FAA following completion of classroom ground instruction.

35. Sterile Cockpit
Manual Deploy Tool: A tool that is used to gain access to various panels on the E175 aircraft.
The critical phase of flight - which includes all ground operations involving taxi - takeoff and landing - and all flight operations below 10 -000 feet (except cruise flight) during which all flight deck communication is limited to operational and sa
Initial Operating Experience: On-the-job training time required by the FAA following completion of classroom ground instruction.
Severe forms of cumulus clouds.

36. Thunderstorms
Severe forms of cumulus clouds.
Refers to Halon 1211 fire extinguishers.
Located on the trailing edge of the wing to provide roll control
Positive Space: A term that describes when a seat assignment is reserved for a crewmember or employee who is reqired to travel on a flight for Company business or operational need.

37. Leading Edge
JSA: The PIC's authority to deny access to a flight deck jumpseat to an authorized person.
The forward edge of a wing.
Emergency Flash Light
The time when a crewmember is in uniform and on duty at the airport and is available for an immediate flight assignment.

38. GSC

39. Non revenue Guest
A guest that is traveling on a free or service charge ticket (usually an employee)
Protective Breathing Equipment: A portable smoke hood and oxygen supply used for firefighting on board an aircraft.
Passenger Name Record. A computer record of a passenger's information and itinerary.
A designator code assigned to flights that have been cancelled due to a maintenance problem.

40. Ice
Emergency Medical Technician: An individual specifically trained in advanced emergency life-support techniques and equipment.
Positive Space: A term that describes when a seat assignment is reserved for a crewmember or employee who is reqired to travel on a flight for Company business or operational need.
An aircraft movement whereby an aircraft tug is used to push and aircraft from its gate parking position to a position from which it can be moved under its own power - or be towed by the tug.
Occurs when temperatures are below freezing and water vapors are transformed into ice crystals.

41. Domestic
The persons designated to ensure the orderly flow of all aircraft traffic both on the ground and in the air
Forward portion of wing
Transportation Security Administration: A federal agency within the Department of Homeland Security that focuses primarily on transportation security matters.
Transportation between any two points within Puerto Rico - the U.S. Virgin Islands - the District of Columbia - or any state of the United States of America.

42. Fuselage
The body of an aircraft - excluding the wings and empennage.
Moveable wing surfaces hinged to the wing's leading edge and trailing edge; Extending the wing flaps increases wing surface and lift for takeoff or landing. Retracting the flaps reduces wing surface area thus reducing friction and drag for high speed
Cabin Safety Inspector: A Federal Aviation Administration safety inspector who specifically focuses on flight attendants and procedures withing the aircraft cabin.
Any person who is assigned to perform duties on board an aircraft during flight time.

43. RH
Classification of commercial jet aircraft thaat have one aisle and a maximum of six-across seating.
Right Hand
Passenger Carrying a Firearm. A passenger manifest code identifying a passenger who is a law enforcement officer carrying a firearm.
7:00 pm

44. POB
Any person currently employed by Compass Airlines with whom any other compass Airlines employee interacts.
Portable Oxygen Bottle.
4:00 pm
o exit the aircraft under normal circumstances.

45. FAST
Hazardous Material: A substance of material with potentially hazardous characteristics that may pose unreasonable risk to health - safety - and property when transported by air.
Complaint Resolution Officer: A person trained to resolve any disputes that arise when accommodating passengers with disabilities.
Includes spouse - children - stepchildren - grandchildren - parents - stepparents - grandparents - siblings and in-laws.
Flight Attendant Service Trends Form: A form carried on the aircraft for the purposes of documenting and communicating any discrepancies involving catering and aircraft cleaning.

46. CPR

47. Ailerons
Evacuation
Toward the tail section of the aircraft
Located on the trailing edge of the wing to provide roll control
Crew Life Vest

48. XMK
Expanded Medical Kit - also referred to as an Emergency Medical Kit (EMK)
8:00 pm
Horizontal airfoil at the tail of the aircraft that creates lift
Estimated Time of Arrival.

49. 1900
The persons designated to ensure the orderly flow of all aircraft traffic both on the ground and in the air
A passenger manifest code that identifies and infant passenger.
Department of Transportation: A federal agency that focuses primarily on domestic transportation.
7:00 pm

50. SIC
Second in Command: The flight crewmember that assists the PIC with decision-making to ensure the safe operation of a flight (the first officer).
An emergency landing into water.
A required inspection of the cabin interior and emergency equipment - prior to passenger boarding - on any aircraft on which the assigned flight attendant(s) has not previously performed a preflight inspection on the same calendar day.
9:00 am