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Flight Attendant Training

Instructions:

Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can study here.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.

1. HDQ
An atmospheric condition characterized by sudden wind direction and velocity.
The under structure and wheel units (main gear and nose gear) that support the weight of the aircraft while on the ground; this gear retracts during flight
Headquarters: The Company facility where Operations Command And Control Center and corporate offices are located
Estimated Time of Arrival.

2. WCHS
A passenger manifest code that identifies a passenger who requires a lift device to ascend and descend stairs - but is able to make his own way to/from cabin seat.
Irregular Operation.
2:00 pm
The engine exhaust power produced when an aircraft's engines are running.

3. WDO
Window.
Right Hand
Air Trafic Control: A division of the Federal Aviation Administration responsible for the expeditions and safe movement of aircraft on the ground and in the airspace system.
Cabin Safety Inspector: A Federal Aviation Administration safety inspector who specifically focuses on flight attendants and procedures withing the aircraft cabin.

4. Knots
Intercom (Inter-phone): An aircraft's internal communications system through which crew members communicate during flight.
KTS: A speed measurement based on nautical miles traveled per hour.
A global airline alliance partnership with Delta - Airlines - Aeroflot - AeroMexico - Air France - Alitalia - China Southern Airlines - CSA Czech Airlines - KLM Royal Dutch Airlines - Korean Air - Air Europa and Kenya Airways.
Temporary Duty: A temporary assignment to another crewmember domicile.

5. DEAF
An unscheduled non-revenue flight on which only crewmembers and authorized personnel or cargo are permitted on board.
A passenger manifest code that identifies a service animal traveling with a passenger.
A passenger manifest code that identifies a passenger who is hearing-impaired.
First Officer (see SIC).

6. Clouds
Located on the trailing edge of the wing to provide roll control
Overhead bin.
Flight Information Display System: Monitors - located in airport terminal - which are used to display flight information to the public.
As moist air is carried upward - it combines with colder air to form ____________.

7. Weight & Balance
An atmospheric condition characterized by sudden wind direction and velocity.
A process of measuring the distribution of the payload weight - total aircraft weight - and the resulting center of gravity of and aircraft before flight.
The left side of the aircraft - facing forward.
Used to describe non-routine operation in which certain procedures or actions must be taken to protect from hazard.

8. BRT
The period of elapsed time - using either Universal Coordinated or local time between a crewmember's reporting for an assignment involving flight time and release from that assignment by the air carrier. [121.467(a)]
Ground Security Coordinator: An individual trained and qualified in airport security regulations and procedures who is responsible for an airline's security-related events at the station.
Connection: A Passenger who is making a connection to another flight to reach a final destination.
Bright

9. Ramp/Apron/Tarmac
United States Secret Service. A specially trained security detachment that protect the President of the United States and other High-profile political leaders.
Any person who is assigned to perform duties on board an aircraft during flight time.
A device used in place of a fuse - which breaks and electrical current in the event of an overload.
A paved area - at or near the terminal - where aircraft park

10. Ferry Flight
oreign Object Debris/Damage/Disposal: A term used to describe either an item on the ramp - taxiway - or runway areas that could potentially cause damage to an aircraft; damage caused to an aircraft by foreign object debis; or a designated receptacle
An unscheduled non-revenue flight on which only crewmembers and authorized personnel or cargo are permitted on board.
A light signaling ITMs to respond to guest needs or crew communication
Passenger Service Unit: A panel located above passenger seats that includes the flight attendant call button - informative signs and/or placards - reading lights - oxygen masks and gasper vents.

11. Rest Period
A period of elapsed time - using Universal Coordinated or local time - when a crewmember is free from duty or responsibility to work.
Through Passenger: A passenger who has boarded prior to an arrival into a city - but is continuing on to another city.
A passenger manifest code identifying a passenger who has brought a carry-on pet in the cabin.
A passenger manifest code that identifies and infant passenger.

12. CRS
The left side of the aircraft - facing forward.
Child-Restraint System: A government-approved child seat that is designed to protect small children.
Located on the trailing edge of the vertical stabilizer and controls the forward left/right direction of the aircraft
Through Passenger: A passenger who has boarded prior to an arrival into a city - but is continuing on to another city.

13. Revenue Passenger
Standby: Any passenger who is waiting for a seat to become available on a flight.
Second in Command: The flight crewmember that assists the PIC with decision-making to ensure the safe operation of a flight (the first officer).
A passenger who has paid a quoted fare for a reserved seat on board an aircraft.
Severe forms of cumulus clouds.

14. Cabin Crew
The body of an aircraft - excluding the wings and empennage.
A passenger manifest code that identifies a passenger of considerable size who has purchased two adjacent seats in the same row.
A flight-by-flight record of all operations of an aircraft and its engines - crew - flight time - areas of operation - or other pertinent information.
Refers generally to an entire cabin crew and not a specific flight attendant position.

15. Crewmember
Any person who is assigned to perform duties on board an aircraft during flight time.
Occurs when temperatures are below freezing and water vapors are transformed into ice crystals.
A passenger manifest code that identifies a passenger who is visually impaired.
9:00 pm

16. LAV

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17. BEV
Evacuation
Abbreviation for a choice of beverage.
As moist air is carried upward - it combines with colder air to form ____________.
Positive Space: A term that describes when a seat assignment is reserved for a crewmember or employee who is reqired to travel on a flight for Company business or operational need.

18. Emergency
Evacuation
The engine exhaust power produced when an aircraft's engines are running.
Used to describe non-routine operation in which certain procedures or actions must be taken to protect from hazard.
An aircraft operator who is certified by the FAA to engage in air transportation.

19. ABP
Emergency.
Able Bodied Person: A passenger selected by the flight attendant to assist during an emergency situation.
Quick Reference Handbook: An emergency procedures checklist that flight crewmembers use to properly handle an emergency situation and communicate effectively.
A passenger who has paid a quoted fare for a reserved seat on board an aircraft.

20. Layover Period
1:00 am
Period of time that separates two duty periods/flights within a crew pattern
A specific altitude assigned to an aircraft by Air Traffic Control at which that aircraft must remain until further directed by ATC (usually due to heavy flight traffic)
Window.

21. I-94 Form
An atmospheric condition characterized by sudden wind direction and velocity.
A form required to be filled out by passengers traveling without a visa - who are entering the United States - so that their arrival and departure can be recorded.
oreign Object Debris/Damage/Disposal: A term used to describe either an item on the ramp - taxiway - or runway areas that could potentially cause damage to an aircraft; damage caused to an aircraft by foreign object debis; or a designated receptacle
Service.

22. XCM
The domicile city where crewmembers are indefinitely assigned to work.
10:00 am
8:00 am
Extra Flight crewmember.

23. 1600
Systems Operation Control: The Company department that is comprised of Dispatch - Crew Scheduling and Maintenance Control personnel.
4:00 pm
A device used in place of a fuse - which breaks and electrical current in the event of an overload.
A term that describes the ramp areas of the airport.

24. FAR
A period of elapsed time - using either Universal Coordinated or local time - which begins at midnight and ends 24 hours later at the next midnight.
Federal Aviation Regulations: Federal Law specific to aviation that is published by the Federal Aviation ?Administration (see CFR)
Used to describe routine operations (without malfunctions)
1:00 am

25. Narrpw Bpde
Classification of commercial jet aircraft thaat have one aisle and a maximum of six-across seating.
Vertical airfoil at the tail of the aircraft that controls the left/right direction (yaw)
1:00 am
An airplane seat in the row immediately behind the bulkhead.

26. leading edge
7:00 pm
Forward portion of wing
A passenger manifest code that identifies a passenger who does not need a wheelchair but still requires assistance.
Leave of Absence

27. FWD
A period of elapsed time - using Universal Coordinated or local time - when a crewmember is free from duty or responsibility to work.
Forward: Toward the nose of the aircraft.
Captain
Positive Space: A term that describes when a seat assignment is reserved for a crewmember or employee who is reqired to travel on a flight for Company business or operational need.

28. A/C right
10:00 am
United States Postal Service (Postal Inspector): A law enforcement division of the USPS that focuses primarily o criminal mail activity.
The right side of the aircraft - facing forward.
The engine exhaust power produced when an aircraft's engines are running.

29. Revenue Guest
Passenger Carrying a Firearm. A passenger manifest code identifying a passenger who is a law enforcement officer carrying a firearm.
A temporary change to the manual that must be read - then recorded and inserted into the manual immediately - but must be removed on the specified expiration date - or when a cancellation notice is distributed prior to an expiration date.
An unscheduled non-revenue flight on which only crewmembers and authorized personnel or cargo are permitted on board.
A guest that pays a fare for their ticket

30. EXST
A passenger manifest code that identifies a passenger of considerable size who has purchased two adjacent seats in the same row.
A passenger manifest code that identifies a passenger who is completely immobile - requires a wheelchair and also a lift device to ascend and descend stairs.
Located on the trailing edge of the wing to provide roll control
Wind that is moving in the opposite direction an aircraft is traveling.

31. Interline
2:00 pm
oreign Object Debris/Damage/Disposal: A term used to describe either an item on the ramp - taxiway - or runway areas that could potentially cause damage to an aircraft; damage caused to an aircraft by foreign object debis; or a designated receptacle
Occurs when temperatures are below freezing and water vapors are transformed into ice crystals.
A procedure of agreement that exists between two or more air carriers.

32. Spoilers
Lavatory: The official term for an aircraft's restroom.
2:00 pm
Located directly forward of the trailing edge flaps to assist the ailerons in roll control and to act as speed brakes for descent and landing
Law Enforcement Officer: A person who is authorized to carry weapons on board the aircraft.

33. Zone
Headquarters: The Company facility where Operations Command And Control Center and corporate offices are located
Window.
Area of an aircraft cabin used to tabulate passenger numbers for weight and balance purposes.
A passenger manifest code that identifies a passenger who requires a lift device to ascend and descend stairs - but is able to make his own way to/from cabin seat.

34. 0900
Aircraft
Wind that is moving in the opposite direction an aircraft is traveling.
9:00 am
An enclosed walkway used as a loading bridge between the terminal gate and the aircraft cabin that allows the passengers direct - protected access to an aircraft from the terminal. Also know as a jetway.

35. 0500
5:00 am
An atmospheric condition characterized by sudden wind direction and velocity.
A process of controlling airflow into and out of passenger and crew compartments to maintain a normal atmosperic pressure for the occupants
Pilot in Command: The flight crewmember who is oltimately responsible for and has ultimate command authority over the safe and efficient operation of a flight (the captain)

36. Missed Flight Assignment
Emergency Medical Technician: An individual specifically trained in advanced emergency life-support techniques and equipment.
A passenger who has paid a quoted fare for a reserved seat on board an aircraft.
Missed Flight Assignment: A scheduling code designating a flight assignment that has been missed.
A formal list used to identify - schedule - compare - or verify a group of elements or actions.

37. Cabin
An aircraft operator who is certified by the FAA to engage in air transportation.
Horizontal airfoil at the tail of the aircraft that creates lift
Standby: Any passenger who is waiting for a seat to become available on a flight.
The interior section of an aircraft that is occupied by the passengers and cabin crewmembers.

38. STBY
Inflight Security Coordinator: A person trained and qualified in aircraft security regulations and procedures who is responsible for security-related events that occur during flight (typically the PIC).
Standby: Any passenger who is waiting for a seat to become available on a flight.
A procedure of agreement that exists between two or more air carriers.
Extinguisher

39. Procedure
A logical progression of actions and/or decisions established by an air carrier with which the appropriate personnel can achieve a specific objective.
Inoperative.
Bright
Complimentary

40. PSU
A form of low stratus clouds that causes low visibility.
JSA: The PIC's authority to deny access to a flight deck jumpseat to an authorized person.
Passenger Service Unit: A panel located above passenger seats that includes the flight attendant call button - informative signs and/or placards - reading lights - oxygen masks and gasper vents.
Abbreviation for a choice of beverage.

41. Tarmac
A term that describes the ramp areas of the airport.
6:00 pm
Any person currently employed by Compass Airlines with whom any other compass Airlines employee interacts.
Least Risk Bomb Location: The location inside of an aircraft that will suffer the minimum possible damage from the explosive forces of a bomb.

42. FOM
Flight Operations Manual: A procedures manual. of which the Fight Attendant Manual is an accepted part - which is approved by the FAA for Compass Airlines flight operations.
Emergency Light Switch
Cabin Safety Inspector: A Federal Aviation Administration safety inspector who specifically focuses on flight attendants and procedures withing the aircraft cabin.
3:00 am

43. Deplane
Pilot second in command; occupies right seat in flight deck
Flight Attendant Service Trends Form: A form carried on the aircraft for the purposes of documenting and communicating any discrepancies involving catering and aircraft cleaning.
o exit the aircraft under normal circumstances.
General Declaration Form: An international document that requires flight information - names of crewmembers on board - numbers of passengers on board and a general declaration of health for all souls aboard.

44. 1900
Boarding Pass: A card or printed paper containing seat location and boarding priority information - which passengers present to a customer service agent in order to gain access to an aircraft for boarding.
7:00 pm
Refers generally to the entire flight crew and not a specific flght crewmember position.
Intercom (Inter-phone): An aircraft's internal communications system through which crew members communicate during flight.

45. Circuit Breaker
A passenger who has paid a quoted fare for a reserved seat on board an aircraft.
The domicile city where crewmembers are indefinitely assigned to work.
A device used in place of a fuse - which breaks and electrical current in the event of an overload.
Passenger Service Unit: A panel located above passenger seats that includes the flight attendant call button - informative signs and/or placards - reading lights - oxygen masks and gasper vents.

46. IT

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47. INFLIGHT
The ratio between the number of seats on a given flight or system versus the total number of seats in the airline inventory by the flight or system. It is expressed in percentages.
Extra Flight crewmember.
Security Identification Display Area: A restricted area withing an airport that may only be accessed by authorized personnel who must display proper identification at all times.
The department that focuses solely on flight attendants and in-flight cabin procedures.

48. Lightning
A build up of electrical charges in cloud formations.
Electronic Ticket (E-Ticket): A ticket that is purchased by the passenger on the internet.
Left Hand
Standby: Any passenger who is waiting for a seat to become available on a flight.

49. O2
The ratio between the number of seats on a given flight or system versus the total number of seats in the airline inventory by the flight or system. It is expressed in percentages.
Oxygen
Missed Flight Assignment: A scheduling code designating a flight assignment that has been missed.
A paved area - at or near the terminal - where aircraft park

50. GSC

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