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Flight Attendant Training

Instructions:

Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can study here.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.

1. IT

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2. Crewmember
Operations: The operations center at each station that monitors and disseminates all pertinent flight information.
Flight Attendant Manual.
Any person who is assigned to perform duties on board an aircraft during flight time.
Hazardous Material: A substance of material with potentially hazardous characteristics that may pose unreasonable risk to health - safety - and property when transported by air.

3. Pushback
Quick Reference Handbook: An emergency procedures checklist that flight crewmembers use to properly handle an emergency situation and communicate effectively.
Headquarters: The Company facility where Operations Command And Control Center and corporate offices are located
An aircraft movement whereby an aircraft tug is used to push and aircraft from its gate parking position to a position from which it can be moved under its own power - or be towed by the tug.
Airline Safety Action Program: A coordinated program between the FAA - ALPA and Select air carrier departments that allows certain FAA-certified Company employees to report violations made in error in the interest of improving safety without fear of

4. Vertical Stabilizer
Vertical airfoil at the tail of the aircraft that controls the left/right direction (yaw)
A specific altitude assigned to an aircraft by Air Traffic Control at which that aircraft must remain until further directed by ATC (usually due to heavy flight traffic)
Hazardous Material: A substance of material with potentially hazardous characteristics that may pose unreasonable risk to health - safety - and property when transported by air.
Used to describe routine operations (without malfunctions)

5. PSK
The time when a crewmember is in uniform and on duty at the airport and is available for an immediate flight assignment.
Passenger Service Kit
1:00 am
Window.

6. Emergency
Overwing: A term used to describe an area of the fuselage that is located directly above the aircraft's wings.
Used to describe non-routine operation in which certain procedures or actions must be taken to protect from hazard.
Oxygen
1:00 am

7. 1600
Flight Attendant Service Trends Form: A form carried on the aircraft for the purposes of documenting and communicating any discrepancies involving catering and aircraft cleaning.
9:00 am
Date of Hire.
4:00 pm

8. SIDA
Security Identification Display Area: A restricted area withing an airport that may only be accessed by authorized personnel who must display proper identification at all times.
Air Trafic Control: A division of the Federal Aviation Administration responsible for the expeditions and safe movement of aircraft on the ground and in the airspace system.
Inoperative.
Overhead bin.

9. ELS
A build up of electrical charges in cloud formations.
Emergency Light Switch
Crew Resource Management: A training course designed to improve communications and coordination among flight deck and cabin crewmembers.
3:00 pm

10. RT
Recurrent Training: FAA-mandated annual flight attendant training
A passenger manifest code that identifies and infant passenger.
5:00 pm
o exit the aircraft under normal circumstances.

11. 1700
A passenger Manifest code that identifies a passenger whocan ascend/descend steps and make his own way to/from cabin seat;requires wheelchair for distance to/from AC door.
5:00 pm
Inflight Security Coordinator: A person trained and qualified in aircraft security regulations and procedures who is responsible for security-related events that occur during flight (typically the PIC).
Push-to-Talk: A button on the PA handset that must be depressed in order for announcements to carry over the cabin speaker system

12. Load Factor
Maintenance: The department responsible for ensuring the aircraft fleet is properly inspected - maintained - repaired and airworthy.
A guest that is traveling on a free or service charge ticket (usually an employee)
The ratio between the number of seats on a given flight or system versus the total number of seats in the airline inventory by the flight or system. It is expressed in percentages.
Emergency Light Switch

13. Fuselage
Federal Aviation Administration: A federal agency within the Department of Transportation that has direct oversight of aviation operations and laws.
o exit the aircraft under normal circumstances.
The body of an aircraft - excluding the wings and empennage.
Turbulence

14. ETKT
Electronic Ticket (E-Ticket): A ticket that is purchased by the passenger on the internet.
Souls on Board: The total numbers of individuals on board an aircraft (including crewmembers).
Flight Attendant Read File: A memorandum issued to alert to flight attendants of pertinent operational information.
JS: An extra crewmember seat in the flight deck or cabin that authorized personnel may occupy during a flight.

15. Sterile Cockpit
Non-Revenue Space Available (see NON-REV)
On-the-Job Injury.
The critical phase of flight - which includes all ground operations involving taxi - takeoff and landing - and all flight operations below 10 -000 feet (except cruise flight) during which all flight deck communication is limited to operational and sa
Passenger Carrying a Firearm. A passenger manifest code identifying a passenger who is a law enforcement officer carrying a firearm.

16. OT
A logical progression of actions and/or decisions established by an air carrier with which the appropriate personnel can achieve a specific objective.
A process of measuring the distribution of the payload weight - total aircraft weight - and the resulting center of gravity of and aircraft before flight.
On Time.
Electronic Ticket (E-Ticket): A ticket that is purchased by the passenger on the internet.

17. DEAF
Federal Aviation Regulations: Federal Law specific to aviation that is published by the Federal Aviation ?Administration (see CFR)
Turbulence
A passenger manifest code that identifies a passenger who is hearing-impaired.
Code of Federal Regulations: The complete list of federal laws in which Federal Aviation Regulation are found.

18. XFA
A logical progression of actions and/or decisions established by an air carrier with which the appropriate personnel can achieve a specific objective.
Extra Flight attendant.
Overhead bin.
1:00 pm

19. Operations Bulletin
Souls on Board: The total numbers of individuals on board an aircraft (including crewmembers).
A change to the manual (that will be included in a later revision) that must be read - then recorded and inserted into the manual immediately.
A passenger manifest code that identifies and infant passenger.
A passenger manifest code that identifies a service animal traveling with a passenger.

20. 0600
Any person currently employed by Compass Airlines with whom any other compass Airlines employee interacts.
6:00 am
A period of time when a crewmember is on-call for duty and must report to work within a specified period of time.
3:00 am

21. I/C

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22. DOT
Department of Transportation: A federal agency that focuses primarily on domestic transportation.
6:00 pm
Least Risk Bomb Location: The location inside of an aircraft that will suffer the minimum possible damage from the explosive forces of a bomb.
Used to describe non-routine operation in which certain procedures or actions must be taken to protect from hazard.

23. PAX/PSGR
Passenger. The word "passenger" - as used throughout the Code of Federal Regulations - means any passenger regardless of age unless the in qualified by definition.
The engine exhaust power produced when an aircraft's engines are running.
A passenger who has paid a quoted fare for a reserved seat on board an aircraft.
Period of time that separates two duty periods/flights within a crew pattern

24. Layover Period
Extra Flight attendant.
On-the-Job Injury.
Located on the trailing edge of the wing to provide roll control
Period of time that separates two duty periods/flights within a crew pattern

25. FAST
Aircraft
Emergency Light Switch
Security Identification Display Area: A restricted area withing an airport that may only be accessed by authorized personnel who must display proper identification at all times.
Flight Attendant Service Trends Form: A form carried on the aircraft for the purposes of documenting and communicating any discrepancies involving catering and aircraft cleaning.

26. 0100
Transportation Security Administration: A federal agency within the Department of Homeland Security that focuses primarily on transportation security matters.
A form of low stratus clouds that causes low visibility.
Passenger Carrying a Firearm. A passenger manifest code identifying a passenger who is a law enforcement officer carrying a firearm.
1:00 am

27. ABP
Includes spouse - children - stepchildren - grandchildren - parents - stepparents - grandparents - siblings and in-laws.
Able Bodied Person: A passenger selected by the flight attendant to assist during an emergency situation.
1:00 pm
Federal Bureau of Investigation: A federal law enforcement agency that focuses primarily on national felony crimes.

28. LOEP
A process of controlling airflow into and out of passenger and crew compartments to maintain a normal atmosperic pressure for the occupants
List of Effective Pages: A list of page numbers that notes the current revision number for each page within the manual.
The engine exhaust power produced when an aircraft's engines are running.
The critical phase of flight - which includes all ground operations involving taxi - takeoff and landing - and all flight operations below 10 -000 feet (except cruise flight) during which all flight deck communication is limited to operational and sa

29. Jet Blast

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30. Flight Deck
Designator Code For Compass Airlines
FD: The interior section of an aircraft that is occupied by the flight crewmembers. (captain and first officers)
Toward the tail section of the aircraft
The period of elapsed time - using either Universal Coordinated or local time between a crewmember's reporting for an assignment involving flight time and release from that assignment by the air carrier. [121.467(a)]

31. Interline
6:00 pm
A procedure of agreement that exists between two or more air carriers.
2:00 am
Systems Operation Control: The Company department that is comprised of Dispatch - Crew Scheduling and Maintenance Control personnel.

32. PIC
A specific altitude assigned to an aircraft by Air Traffic Control at which that aircraft must remain until further directed by ATC (usually due to heavy flight traffic)
Pilot in Command: The flight crewmember who is oltimately responsible for and has ultimate command authority over the safe and efficient operation of a flight (the captain)
A light signaling ITMs to respond to guest needs or crew communication
Department of Transportation: A federal agency that focuses primarily on domestic transportation.

33. CFR
Code of Federal Regulations: The complete list of federal laws in which Federal Aviation Regulation are found.
7:00 pm
Least Risk Bomb Location: The location inside of an aircraft that will suffer the minimum possible damage from the explosive forces of a bomb.
o exit the aircraft under normal circumstances.

34. N/S

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35. WCHS
A passenger manifest code that identifies a passenger who requires a lift device to ascend and descend stairs - but is able to make his own way to/from cabin seat.
United States Postal Service (Postal Inspector): A law enforcement division of the USPS that focuses primarily o criminal mail activity.
A global airline alliance partnership with Delta - Airlines - Aeroflot - AeroMexico - Air France - Alitalia - China Southern Airlines - CSA Czech Airlines - KLM Royal Dutch Airlines - Korean Air - Air Europa and Kenya Airways.
The engine exhaust power produced when an aircraft's engines are running.

36. Deportee
Forward: Toward the nose of the aircraft.
Temporary Duty: A temporary assignment to another crewmember domicile.
A person who has entered a country illegally and in formally removed from that country at a later date.
Public Address/Announcement.

37. Taxi
The movement of an aircraft on the surface under its own power.
A formal list used to identify - schedule - compare - or verify a group of elements or actions.
As moist air is carried upward - it combines with colder air to form ____________.
10:00 pm

38. CLV
A passenger who has paid a quoted fare for a reserved seat on board an aircraft.
Code of Federal Regulations: The complete list of federal laws in which Federal Aviation Regulation are found.
Crew Life Vest
Transportation Security Administration: A federal agency within the Department of Homeland Security that focuses primarily on transportation security matters.

39. FIDS
Located on the trailing edge of the wing to provide roll control
1:00 am
Minimum Equipment List. A list that details which equipment must be functioning properly in order for the aircraft to be permitted to fly and which equipment may be inoperative for a specified period of time.
Flight Information Display System: Monitors - located in airport terminal - which are used to display flight information to the public.

40. PBE
Flight.
First Officer (see SIC).
Protective Breathing Equipment: A portable smoke hood and oxygen supply used for firefighting on board an aircraft.
Any person who is not an employee of Compass Airlines with whom an employee interacts.

41. 1300
Flight Attendant Irregularity Report: An online document available to FAs for the purpose of documenting and communicating any type in incident - irregularity - concern or question to management.
Turbulence
Aircraft
1:00 pm

42. A/C
A designator code assigned to flights that have been cancelled due to a maintenance problem.
Protective Breathing Equipment: A portable smoke hood and oxygen supply used for firefighting on board an aircraft.
Aircraft
10:00 pm

43. MAINT
Extra Flight crewmember.
Customer Service Agent
Remain over Night
Maintenance: The department responsible for ensuring the aircraft fleet is properly inspected - maintained - repaired and airworthy.

44. Zone
Severe forms of cumulus clouds.
A period of elapsed time - using Universal Coordinated or local time - when a crewmember is free from duty or responsibility to work.
A logical progression of actions and/or decisions established by an air carrier with which the appropriate personnel can achieve a specific objective.
Area of an aircraft cabin used to tabulate passenger numbers for weight and balance purposes.

45. 2100
Pounds per Square Inch.
9:00 pm
Information
Any person currently employed by Compass Airlines with whom any other compass Airlines employee interacts.

46. TURB
Non-revenue passenger: A person who is traveling as a passenger under an airline's flight benefits program (usually for free or at an industry discount rate.
Turbulence
A guest that is traveling on a free or service charge ticket (usually an employee)
Overwing: A term used to describe an area of the fuselage that is located directly above the aircraft's wings.

47. OHB
Quick Reference Checklist: A checklist used by flight crewmembers for various phases of flight.
A dividing wall within the aircraft (usually extends from floor to ceiling)
Extra Flight crewmember.
Overhead bin.

48. Turbulence
The department that is responsible for the Company's computer hardware - software - and network systems.
An atmospheric condition characterized by sudden wind direction and velocity.
Airport building from which air traffic controllers can oversee and direct all aircraft movement
Notification - preparation - impact and evacuation. The four phoses of a planned emergency.

49. XCM
Estimated Time of Arrival.
Extra Flight crewmember.
A city where a crew rests while waiting for the next scheduled flight.
Overwing: A term used to describe an area of the fuselage that is located directly above the aircraft's wings.

50. RON
An airplane seat in the row immediately behind the bulkhead.
An atmospheric condition characterized by sudden wind direction and velocity.
Designator code for Delta Airlines.
Remain over Night