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Flight Attendant Training

Instructions:

Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can study here.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.

1. INFT
Date of Hire.
11:00 am
Main body of the aircraft to which the wings - landing gear and tail are attached
A passenger manifest code that identifies and infant passenger.

2. USSS
United States Secret Service. A specially trained security detachment that protect the President of the United States and other High-profile political leaders.
The persons designated to ensure the orderly flow of all aircraft traffic both on the ground and in the air
A period of time when a crewmember is on-call for duty and must report to work within a specified period of time.
Department of Transportation: A federal agency that focuses primarily on domestic transportation.

3. 0300
Flight.
3:00 am
Through Passenger: A passenger who has boarded prior to an arrival into a city - but is continuing on to another city.
Remain over Night

4. Clouds
Security Identification Display Area: A restricted area withing an airport that may only be accessed by authorized personnel who must display proper identification at all times.
A period of elapsed time - using either Universal Coordinated or local time - which begins at midnight and ends 24 hours later at the next midnight.
As moist air is carried upward - it combines with colder air to form ____________.
The left side of the aircraft - facing forward.

5. CZ
First Officer (see SIC).
Designator Code For Compass Airlines
Customer Service Agent
Initial Operating Experience: On-the-job training time required by the FAA following completion of classroom ground instruction.

6. WCHS
Passenger Carrying a Firearm. A passenger manifest code identifying a passenger who is a law enforcement officer carrying a firearm.
A device used in place of a fuse - which breaks and electrical current in the event of an overload.
Toward the tail section of the aircraft
A passenger manifest code that identifies a passenger who requires a lift device to ascend and descend stairs - but is able to make his own way to/from cabin seat.

7. EMK
Emergency Medical Kit - also referred to as the Expanded Medical Kit (XMK)
Used to describe non-routine operation in which certain procedures or actions must be taken to protect from hazard.
Extra Flight crewmember.
Emergency Flash Light

8. WDO
Customer Service Agent
A passenger manifest code that identifies a passenger who is completely immobile - requires a wheelchair and also a lift device to ascend and descend stairs.
An enclosed walkway used as a loading bridge between the terminal gate and the aircraft cabin that allows the passengers direct - protected access to an aircraft from the terminal. Also know as a jetway.
Window.

9. Headwind
Any person currently employed by Compass Airlines with whom any other compass Airlines employee interacts.
Light-Emitting Diode: Found on the emergency flashlight - this light gives a continuous visual indication of the battery's readiness.
Wind that is moving in the opposite direction an aircraft is traveling.
The department that focuses solely on flight attendants and in-flight cabin procedures.

10. Circuit Breaker
Inoperative.
A device used in place of a fuse - which breaks and electrical current in the event of an overload.
FD: The interior section of an aircraft that is occupied by the flight crewmembers. (captain and first officers)
Temporary Duty: A temporary assignment to another crewmember domicile.

11. SRVA
Vertical airfoil at the tail of the aircraft that controls the left/right direction (yaw)
6:00 am
A passenger manifest code that identifies a passenger of considerable size who has purchased two adjacent seats in the same row.
A passenger manifest code that identifies a service animal traveling with a passenger.

12. COMP
Irregular Operation.
The ratio between the number of seats on a given flight or system versus the total number of seats in the airline inventory by the flight or system. It is expressed in percentages.
Complimentary
A period of time when a crewmember is on-call for duty and must report to work within a specified period of time.

13. OHB
A passenger manifest code that identifies a passenger who requires a lift device to ascend and descend stairs - but is able to make his own way to/from cabin seat.
The department that focuses solely on flight attendants and in-flight cabin procedures.
Overhead bin.
Passenger Name Record. A computer record of a passenger's information and itinerary.

14. External Customer
The domicile city where crewmembers are indefinitely assigned to work.
An unscheduled non-revenue flight on which only crewmembers and authorized personnel or cargo are permitted on board.
A written requirement established by an air carrier that is expected to be complied with by all appropriate personnel.
Any person who is not an employee of Compass Airlines with whom an employee interacts.

15. Taxi
Flight Attendant Service Trends Form: A form carried on the aircraft for the purposes of documenting and communicating any discrepancies involving catering and aircraft cleaning.
Federal Flight Deck Officer: A certified pilot employed by an air carrier who is authorized by federal law to carry a firearm while on duty aboard an aircraft.
Federal Air Marshall: A federal law enforcement officer who is specifically trained to prevent any attempt to take control of a commercial aircraft during flight.
The movement of an aircraft on the surface under its own power.

16. HAL
Flight Attendant Read File: A memorandum issued to alert to flight attendants of pertinent operational information.
The period of elapsed time - using either Universal Coordinated or local time between a crewmember's reporting for an assignment involving flight time and release from that assignment by the air carrier. [121.467(a)]
Flight Attendant Irregularity Report: An online document available to FAs for the purpose of documenting and communicating any type in incident - irregularity - concern or question to management.
Refers to Halon 1211 fire extinguishers.

17. 2100
Intercom (Inter-phone): An aircraft's internal communications system through which crew members communicate during flight.
9:00 pm
Ground Security Coordinator: An individual trained and qualified in airport security regulations and procedures who is responsible for an airline's security-related events at the station.
Flight Attendant Read File: A memorandum issued to alert to flight attendants of pertinent operational information.

18. Crewmember
Any person who is assigned to perform duties on board an aircraft during flight time.
Captain
Horizontal airfoil at the tail of the aircraft that creates lift
Emergency Medical Kit - also referred to as the Expanded Medical Kit (XMK)

19. POB
Aft portion of wing
Portable Oxygen Bottle.
Cancelled
Passenger. The word "passenger" - as used throughout the Code of Federal Regulations - means any passenger regardless of age unless the in qualified by definition.

20. BP
Miscellaneous
Boarding Pass: A card or printed paper containing seat location and boarding priority information - which passengers present to a customer service agent in order to gain access to an aircraft for boarding.
A city where a crew rests while waiting for the next scheduled flight.
Department of Transportation: A federal agency that focuses primarily on domestic transportation.

21. Internal customer
Any person currently employed by Compass Airlines with whom any other compass Airlines employee interacts.
Wind that is moving in the opposite direction an aircraft is traveling.
Federal Aviation Regulations: Federal Law specific to aviation that is published by the Federal Aviation ?Administration (see CFR)
Federal Flight Deck Officer: A certified pilot employed by an air carrier who is authorized by federal law to carry a firearm while on duty aboard an aircraft.

22. MISC
JS: An extra crewmember seat in the flight deck or cabin that authorized personnel may occupy during a flight.
Portable Oxygen Bottle.
Occurs when temperatures are below freezing and water vapors are transformed into ice crystals.
Miscellaneous

23. FLT
A passenger manifest code that identifies a passenger who requires a lift device to ascend and descend stairs - but is able to make his own way to/from cabin seat.
Manual Deploy Tool: A tool that is used to gain access to various panels on the E175 aircraft.
A period of elapsed time - using either Universal Coordinated or local time - which begins at midnight and ends 24 hours later at the next midnight.
Flight.

24. Landing gear
Flight Attendant Service Trends Form: A form carried on the aircraft for the purposes of documenting and communicating any discrepancies involving catering and aircraft cleaning.
The under structure and wheel units (main gear and nose gear) that support the weight of the aircraft while on the ground; this gear retracts during flight
A paved area - at or near the terminal - where aircraft park
A period of elapsed time - using either Universal Coordinated or local time - which begins at midnight and ends 24 hours later at the next midnight.

25. ASAP
A passenger manifest code that identifies a passenger who requires escort (such as a unaccompanied minor).
Transportation Security Administration: A federal agency within the Department of Homeland Security that focuses primarily on transportation security matters.
Date of Hire.
Airline Safety Action Program: A coordinated program between the FAA - ALPA and Select air carrier departments that allows certain FAA-certified Company employees to report violations made in error in the interest of improving safety without fear of

26. TURB
Flight.
A build up of electrical charges in cloud formations.
Turbulence
Wind that is moving in the opposite direction an aircraft is traveling.

27. Weight & Balance
On-the-Job Injury.
A process of measuring the distribution of the payload weight - total aircraft weight - and the resulting center of gravity of and aircraft before flight.
Notification - preparation - impact and evacuation. The four phoses of a planned emergency.
8:00 pm

28. PIC
o exit the aircraft under normal circumstances.
Pilot in Command: The flight crewmember who is oltimately responsible for and has ultimate command authority over the safe and efficient operation of a flight (the captain)
Passenger. The word "passenger" - as used throughout the Code of Federal Regulations - means any passenger regardless of age unless the in qualified by definition.
9:00 pm

29. Aft
Intercom (Inter-phone): An aircraft's internal communications system through which crew members communicate during flight.
Toward the tail section of the aircraft
Federal Air Marshall: A federal law enforcement officer who is specifically trained to prevent any attempt to take control of a commercial aircraft during flight.
Customer Service Agent

30. CSI
Cabin Safety Inspector: A Federal Aviation Administration safety inspector who specifically focuses on flight attendants and procedures withing the aircraft cabin.
Irregular Operation.
Any person currently employed by Compass Airlines with whom any other compass Airlines employee interacts.
Transportation between any two points within Puerto Rico - the U.S. Virgin Islands - the District of Columbia - or any state of the United States of America.

31. 0100
A passenger manifest code that identifies a prisoner under law enforcement escort.
Principal Operating Inspector: An FAA official who specifically oversees and air carrier at the local level.
1:00 am
Child-Restraint System: A government-approved child seat that is designed to protect small children.

32. SOC
Pilot second in command; occupies right seat in flight deck
General Declaration Form: An international document that requires flight information - names of crewmembers on board - numbers of passengers on board and a general declaration of health for all souls aboard.
Crew Life Vest
Systems Operation Control: The Company department that is comprised of Dispatch - Crew Scheduling and Maintenance Control personnel.

33. INFO
Remain over Night
Manual Deploy Tool: A tool that is used to gain access to various panels on the E175 aircraft.
Information
Light-Emitting Diode: Found on the emergency flashlight - this light gives a continuous visual indication of the battery's readiness.

34. MEL
5:00 am
Minimum Equipment List. A list that details which equipment must be functioning properly in order for the aircraft to be permitted to fly and which equipment may be inoperative for a specified period of time.
Located on the trailing edge of the wing to provide roll control
A dividing wall within the aircraft (usually extends from floor to ceiling)

35. FO
First Officer (see SIC).
4:00 pm
JS: An extra crewmember seat in the flight deck or cabin that authorized personnel may occupy during a flight.
oreign Object Debris/Damage/Disposal: A term used to describe either an item on the ramp - taxiway - or runway areas that could potentially cause damage to an aircraft; damage caused to an aircraft by foreign object debis; or a designated receptacle

36. Ready Reserve
The time when a crewmember is in uniform and on duty at the airport and is available for an immediate flight assignment.
A process of measuring the distribution of the payload weight - total aircraft weight - and the resulting center of gravity of and aircraft before flight.
Estimated Time of Departure.
Cabin Safety Inspector: A Federal Aviation Administration safety inspector who specifically focuses on flight attendants and procedures withing the aircraft cabin.

37. Outboard
Denotes a position furthest from the center of the aircraft
A person who has entered a country illegally and in formally removed from that country at a later date.
Positive Space: A term that describes when a seat assignment is reserved for a crewmember or employee who is reqired to travel on a flight for Company business or operational need.
An atmospheric condition characterized by sudden wind direction and velocity.

38. 0400
11:00 am
JS: An extra crewmember seat in the flight deck or cabin that authorized personnel may occupy during a flight.
Aircraft
4:00 am

39. CRM
Toward the tail section of the aircraft
A passenger manifest code that identifies a passenger who requires a lift device to ascend and descend stairs - but is able to make his own way to/from cabin seat.
Overhead bin.
Crew Resource Management: A training course designed to improve communications and coordination among flight deck and cabin crewmembers.

40. DEAF
5:00 am
A passenger manifest code that identifies a passenger of considerable size who has purchased two adjacent seats in the same row.
A passenger manifest code that identifies a passenger who is hearing-impaired.
A formal list used to identify - schedule - compare - or verify a group of elements or actions.

41. LOEP
List of Effective Pages: A list of page numbers that notes the current revision number for each page within the manual.
Toward the tail section of the aircraft
Miscellaneous
Notification - preparation - impact and evacuation. The four phoses of a planned emergency.

42. ATC
Cardiopulmonary Resuscitation: A first aid procedure in which a victim's heartbeat and breathing are manually supported by another individual.
9:00 pm
Air Trafic Control: A division of the Federal Aviation Administration responsible for the expeditions and safe movement of aircraft on the ground and in the airspace system.
The department that focuses solely on flight attendants and in-flight cabin procedures.

43. FIDS
Flight Information Display System: Monitors - located in airport terminal - which are used to display flight information to the public.
Extra Flight crewmember.
The forward edge of a wing.
Electronic Ticket (E-Ticket): A ticket that is purchased by the passenger on the internet.

44. FOM
JS: An extra crewmember seat in the flight deck or cabin that authorized personnel may occupy during a flight.
List of Effective Pages: A list of page numbers that notes the current revision number for each page within the manual.
Flight Operations Manual: A procedures manual. of which the Fight Attendant Manual is an accepted part - which is approved by the FAA for Compass Airlines flight operations.
As moist air is carried upward - it combines with colder air to form ____________.

45. WCHC
An emergency landing into water.
The left side of the aircraft - facing forward.
A passenger manifest code that identifies a passenger who is completely immobile - requires a wheelchair and also a lift device to ascend and descend stairs.
An unscheduled non-revenue flight on which only crewmembers and authorized personnel or cargo are permitted on board.

46. Fog
A form of low stratus clouds that causes low visibility.
Systems Operation Control: The Company department that is comprised of Dispatch - Crew Scheduling and Maintenance Control personnel.
10:00 pm
The body of an aircraft - excluding the wings and empennage.

47. OPS
Estimated Time of Arrival.
JSA: The PIC's authority to deny access to a flight deck jumpseat to an authorized person.
Operations: The operations center at each station that monitors and disseminates all pertinent flight information.
An enclosed walkway used as a loading bridge between the terminal gate and the aircraft cabin that allows the passengers direct - protected access to an aircraft from the terminal. Also know as a jetway.

48. LEO
Systems Operation Control: The Company department that is comprised of Dispatch - Crew Scheduling and Maintenance Control personnel.
Law Enforcement Officer: A person who is authorized to carry weapons on board the aircraft.
Transportation between any two points within Puerto Rico - the U.S. Virgin Islands - the District of Columbia - or any state of the United States of America.
Souls on Board: The total numbers of individuals on board an aircraft (including crewmembers).

49. EXT
Push-to-Talk: A button on the PA handset that must be depressed in order for announcements to carry over the cabin speaker system
Extinguisher
Miscellaneous
Passenger Carrying a Firearm. A passenger manifest code identifying a passenger who is a law enforcement officer carrying a firearm.

50. I/C

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