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Flight Attendant Training

Instructions:

Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can study here.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.

1. POI
Principal Operating Inspector: An FAA official who specifically oversees and air carrier at the local level.
8:00 pm
Hazardous Material: A substance of material with potentially hazardous characteristics that may pose unreasonable risk to health - safety - and property when transported by air.
The persons designated to ensure the orderly flow of all aircraft traffic both on the ground and in the air

2. Elevator
The under structure and wheel units (main gear and nose gear) that support the weight of the aircraft while on the ground; this gear retracts during flight
KTS: A speed measurement based on nautical miles traveled per hour.
A form of low stratus clouds that causes low visibility.
Located on the trailing edge of the horizontal stabilizer; controls up/down attitude of aircraft

3. LOEP
A guest that is traveling on a free or service charge ticket (usually an employee)
A flight-by-flight record of all operations of an aircraft and its engines - crew - flight time - areas of operation - or other pertinent information.
List of Effective Pages: A list of page numbers that notes the current revision number for each page within the manual.
A device used in place of a fuse - which breaks and electrical current in the event of an overload.

4. FBI
Federal Bureau of Investigation: A federal law enforcement agency that focuses primarily on national felony crimes.
JS: An extra crewmember seat in the flight deck or cabin that authorized personnel may occupy during a flight.
Portable Oxygen Bottle.
10:00 pm

5. N/S

6. Ready Reserve
5:00 am
The time when a crewmember is in uniform and on duty at the airport and is available for an immediate flight assignment.
An aircraft operator who is certified by the FAA to engage in air transportation.
Emergency Medical Technician: An individual specifically trained in advanced emergency life-support techniques and equipment.

7. SSR
Special Service Request: A term that identifies a passenger who has a particular need or condition (such as a passenger with a carry-on pet or who purchased an extra seat).
Window.
The interior section of an aircraft that is occupied by the passengers and cabin crewmembers.
Law Enforcement Officer: A person who is authorized to carry weapons on board the aircraft.

8. Jumpseat Authority

9. A/C Left
2:00 am
The engine exhaust power produced when an aircraft's engines are running.
Located directly forward of the trailing edge flaps to assist the ailerons in roll control and to act as speed brakes for descent and landing
The left side of the aircraft - facing forward.

10. 1400
Denotes a position furthest from the center of the aircraft
2:00 pm
Automated External Defibrillator. - An automated medical device that detects heart fibrillation and may administer an electrical shock to reestablish a normal heartbeat.
Overhead bin.

11. A/C right
A guest that is traveling on a free or service charge ticket (usually an employee)
The department that focuses solely on flight attendants and in-flight cabin procedures.
The right side of the aircraft - facing forward.
First Aid Kt.

12. RH
Complaint Resolution Officer: A person trained to resolve any disputes that arise when accommodating passengers with disabilities.
Right Hand
Recurrent Training: FAA-mandated annual flight attendant training
3:00 am

13. I/C

14. Calendar Day
Boarding Pass: A card or printed paper containing seat location and boarding priority information - which passengers present to a customer service agent in order to gain access to an aircraft for boarding.
A device used in place of a fuse - which breaks and electrical current in the event of an overload.
Through Passenger: A passenger who has boarded prior to an arrival into a city - but is continuing on to another city.
A period of elapsed time - using either Universal Coordinated or local time - which begins at midnight and ends 24 hours later at the next midnight.

15. ETA
Passenger Carrying a Firearm. A passenger manifest code identifying a passenger who is a law enforcement officer carrying a firearm.
On-the-Job Injury.
Flight Attendant Irregularity Report: An online document available to FAs for the purpose of documenting and communicating any type in incident - irregularity - concern or question to management.
Estimated Time of Arrival.

16. CRO
8:00 am
Service.
Complaint Resolution Officer: A person trained to resolve any disputes that arise when accommodating passengers with disabilities.
oreign Object Debris/Damage/Disposal: A term used to describe either an item on the ramp - taxiway - or runway areas that could potentially cause damage to an aircraft; damage caused to an aircraft by foreign object debis; or a designated receptacle

17. CLV
Crew Life Vest
A designator code assigned to flights that have been cancelled due to a maintenance problem.
An aircraft movement whereby an aircraft tug is used to push and aircraft from its gate parking position to a position from which it can be moved under its own power - or be towed by the tug.
Maintenance: The department responsible for ensuring the aircraft fleet is properly inspected - maintained - repaired and airworthy.

18. 0900
9:00 am
Through Passenger: A passenger who has boarded prior to an arrival into a city - but is continuing on to another city.
Main Cabin Door: The passenger entry door of an aircraft that is used for boarding and deplaning.
Occurs when temperatures are below freezing and water vapors are transformed into ice crystals.

19. Procedure
A logical progression of actions and/or decisions established by an air carrier with which the appropriate personnel can achieve a specific objective.
Oxygen
The under structure and wheel units (main gear and nose gear) that support the weight of the aircraft while on the ground; this gear retracts during flight
A person who has entered a country illegally and in formally removed from that country at a later date.

20. Narrpw Bpde
Classification of commercial jet aircraft thaat have one aisle and a maximum of six-across seating.
Child-Restraint System: A government-approved child seat that is designed to protect small children.
A passenger manifest code that identifies a passenger who requires a lift device to ascend and descend stairs - but is able to make his own way to/from cabin seat.
10:00 am

21. 0100
1:00 am
12:00 am
On-the-Job Injury.
A dividing wall within the aircraft (usually extends from floor to ceiling)

22. External Customer
Wind that is moving in the opposite direction an aircraft is traveling.
A change to the manual (that will be included in a later revision) that must be read - then recorded and inserted into the manual immediately.
A flight-by-flight record of all operations of an aircraft and its engines - crew - flight time - areas of operation - or other pertinent information.
Any person who is not an employee of Compass Airlines with whom an employee interacts.

23. Missed Flight Assignment
Transportation between any two points within Puerto Rico - the U.S. Virgin Islands - the District of Columbia - or any state of the United States of America.
Initial Operating Experience: On-the-job training time required by the FAA following completion of classroom ground instruction.
Code of Federal Regulations: The complete list of federal laws in which Federal Aviation Regulation are found.
Missed Flight Assignment: A scheduling code designating a flight assignment that has been missed.

24. 2300
Intercom (Inter-phone): An aircraft's internal communications system through which crew members communicate during flight.
JSA: The PIC's authority to deny access to a flight deck jumpseat to an authorized person.
A paved area - at or near the terminal - where aircraft park
11:00 pm

25. Jet Blast

26. Leading Edge
A temporary change to the manual that must be read - then recorded and inserted into the manual immediately - but must be removed on the specified expiration date - or when a cancellation notice is distributed prior to an expiration date.
The forward edge of a wing.
First Officer (see SIC).
Any person who is not an employee of Compass Airlines with whom an employee interacts.

27. DL
Designator code for Delta Airlines.
Designator Code For Compass Airlines
The time when a crewmember is in uniform and on duty at the airport and is available for an immediate flight assignment.
A change to the manual (that will be included in a later revision) that must be read - then recorded and inserted into the manual immediately.

28. AED
A procedure of agreement that exists between two or more air carriers.
Temporary Duty: A temporary assignment to another crewmember domicile.
Missed Flight Assignment: A scheduling code designating a flight assignment that has been missed.
Automated External Defibrillator. - An automated medical device that detects heart fibrillation and may administer an electrical shock to reestablish a normal heartbeat.

29. 0400
Headquarters: The Company facility where Operations Command And Control Center and corporate offices are located
4:00 am
Transportation between any two points within Puerto Rico - the U.S. Virgin Islands - the District of Columbia - or any state of the United States of America.
The persons designated to ensure the orderly flow of all aircraft traffic both on the ground and in the air

30. Bulkhead Seat
Flight Attendant Irregularity Report: An online document available to FAs for the purpose of documenting and communicating any type in incident - irregularity - concern or question to management.
An airplane seat in the row immediately behind the bulkhead.
Passenger Carrying a Firearm. A passenger manifest code identifying a passenger who is a law enforcement officer carrying a firearm.
A light signaling ITMs to respond to guest needs or crew communication

31. EFL
Used to describe non-routine operation in which certain procedures or actions must be taken to protect from hazard.
Missed Flight Assignment: A scheduling code designating a flight assignment that has been missed.
Estimated Time of Arrival.
Emergency Flash Light

32. FOM
Refers generally to an entire cabin crew and not a specific flight attendant position.
A segment status code in a passenger name record indicating the passenger's boarding priority.
Souls on Board: The total numbers of individuals on board an aircraft (including crewmembers).
Flight Operations Manual: A procedures manual. of which the Fight Attendant Manual is an accepted part - which is approved by the FAA for Compass Airlines flight operations.

33. NON-REV

34. Rudder
1:00 am
Designator code for Delta Airlines.
Located on the trailing edge of the vertical stabilizer and controls the forward left/right direction of the aircraft
oreign Object Debris/Damage/Disposal: A term used to describe either an item on the ramp - taxiway - or runway areas that could potentially cause damage to an aircraft; damage caused to an aircraft by foreign object debis; or a designated receptacle

35. Spoilers
Public Address/Announcement.
Located directly forward of the trailing edge flaps to assist the ailerons in roll control and to act as speed brakes for descent and landing
9:00 am
An atmospheric condition characterized by sudden wind direction and velocity.

36. BP Status

37. HAL
Information
Refers to Halon 1211 fire extinguishers.
Flight Attendant Read File: A memorandum issued to alert to flight attendants of pertinent operational information.
National Transportation Safety Board: A federal agency that focuses primarily on the causes of accidents and issues recommendations for changes in the various transportation industries.

38. Control Tower
Airport building from which air traffic controllers can oversee and direct all aircraft movement
Federal Air Marshall: A federal law enforcement officer who is specifically trained to prevent any attempt to take control of a commercial aircraft during flight.
An emergency landing into water.
An aircraft movement whereby an aircraft tug is used to push and aircraft from its gate parking position to a position from which it can be moved under its own power - or be towed by the tug.

39. Temporary Notice
Department of Transportation: A federal agency that focuses primarily on domestic transportation.
Airline Safety Action Program: A coordinated program between the FAA - ALPA and Select air carrier departments that allows certain FAA-certified Company employees to report violations made in error in the interest of improving safety without fear of
Severe forms of cumulus clouds.
A temporary change to the manual that must be read - then recorded and inserted into the manual immediately - but must be removed on the specified expiration date - or when a cancellation notice is distributed prior to an expiration date.

40. 1700
5:00 pm
Emergency Flash Light
8:00 pm
Flight Attendant Read File: A memorandum issued to alert to flight attendants of pertinent operational information.

41. Ferry Flight
Passenger Service Kit
An unscheduled non-revenue flight on which only crewmembers and authorized personnel or cargo are permitted on board.
A passenger who has paid a quoted fare for a reserved seat on board an aircraft.
A passenger manifest code that identifies a passenger who requires escort (such as a unaccompanied minor).

42. Tarmac
A term that describes the ramp areas of the airport.
Temporary Duty: A temporary assignment to another crewmember domicile.
A light signaling ITMs to respond to guest needs or crew communication
Headquarters: The Company facility where Operations Command And Control Center and corporate offices are located

43. Fog
A form of low stratus clouds that causes low visibility.
Light-Emitting Diode: Found on the emergency flashlight - this light gives a continuous visual indication of the battery's readiness.
4:00 am
JSA: The PIC's authority to deny access to a flight deck jumpseat to an authorized person.

44. 0800
A formal list used to identify - schedule - compare - or verify a group of elements or actions.
8:00 am
A period of elapsed time - using either Universal Coordinated or local time - which begins at midnight and ends 24 hours later at the next midnight.
Missed Flight Assignment: A scheduling code designating a flight assignment that has been missed.

45. INOP
Inoperative.
Wind that is moving in the opposite direction an aircraft is traveling.
Leave of Absence
An emergency landing into water.

46. FAIR
United States Secret Service. A specially trained security detachment that protect the President of the United States and other High-profile political leaders.
Crew Resource Management: A training course designed to improve communications and coordination among flight deck and cabin crewmembers.
A passenger manifest code that identifies a passenger who is visually impaired.
Flight Attendant Irregularity Report: An online document available to FAs for the purpose of documenting and communicating any type in incident - irregularity - concern or question to management.

47. Revenue Passenger
Refers to Halon 1211 fire extinguishers.
Flight Attendant Irregularity Report: An online document available to FAs for the purpose of documenting and communicating any type in incident - irregularity - concern or question to management.
A passenger who has paid a quoted fare for a reserved seat on board an aircraft.
10:00 pm

48. STBY
Revision: A permanent change to the manual that must be read then recorded and inserted into the manual immediately.
Dead Head: A crewmember who is on duty and traveling to or from an assignment on a flight - but is not scheduled to perform any specific duties aboard that flight.
The body of an aircraft - excluding the wings and empennage.
Standby: Any passenger who is waiting for a seat to become available on a flight.

49. Thunderstorms
Severe forms of cumulus clouds.
Quick Reference Checklist: A checklist used by flight crewmembers for various phases of flight.
A period of elapsed time - using either Universal Coordinated or local time - which begins at midnight and ends 24 hours later at the next midnight.
A passenger manifest code that identifies a passenger who is completely immobile - requires a wheelchair and also a lift device to ascend and descend stairs.

50. CRS
Child-Restraint System: A government-approved child seat that is designed to protect small children.
Standby: Any passenger who is waiting for a seat to become available on a flight.
Light-Emitting Diode: Found on the emergency flashlight - this light gives a continuous visual indication of the battery's readiness.
A dividing wall within the aircraft (usually extends from floor to ceiling)