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Flight Attendant Training

Instructions:

Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can study here.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.

1. XCM
Evacuation
The domicile city where crewmembers are indefinitely assigned to work.
Extra Flight crewmember.
Systems Operation Control: The Company department that is comprised of Dispatch - Crew Scheduling and Maintenance Control personnel.

2. 2100
Flight Attendant Manual.
Emergency Medical Kit - also referred to as the Expanded Medical Kit (XMK)
9:00 pm
Refers to Halon 1211 fire extinguishers.

3. XMK
Includes spouse - children - stepchildren - grandchildren - parents - stepparents - grandparents - siblings and in-laws.
The time when a crewmember is in uniform and on duty at the airport and is available for an immediate flight assignment.
Expanded Medical Kit - also referred to as an Emergency Medical Kit (EMK)
A process of measuring the distribution of the payload weight - total aircraft weight - and the resulting center of gravity of and aircraft before flight.

4. UMNR
A passenger manifest code that identifies a passenger who requires escort (such as a unaccompanied minor).
An unscheduled non-revenue flight on which only crewmembers and authorized personnel or cargo are permitted on board.
Miscellaneous
A required inspection of the cabin interior and emergency equipment - prior to passenger boarding - on any aircraft on which the assigned flight attendant(s) has not previously performed a preflight inspection on the same calendar day.

5. I-94 Form
Security Identification Display Area: A restricted area withing an airport that may only be accessed by authorized personnel who must display proper identification at all times.
A form required to be filled out by passengers traveling without a visa - who are entering the United States - so that their arrival and departure can be recorded.
Quick Reference Handbook: An emergency procedures checklist that flight crewmembers use to properly handle an emergency situation and communicate effectively.
Main Cabin Door: The passenger entry door of an aircraft that is used for boarding and deplaning.

6. 1900
Flight Attendant Service Trends Form: A form carried on the aircraft for the purposes of documenting and communicating any discrepancies involving catering and aircraft cleaning.
United States Secret Service. A specially trained security detachment that protect the President of the United States and other High-profile political leaders.
7:00 pm
Classification of commercial jet aircraft thaat have one aisle and a maximum of six-across seating.

7. SERV
Crew Resource Management: A training course designed to improve communications and coordination among flight deck and cabin crewmembers.
Crew Life Vest
A formal list used to identify - schedule - compare - or verify a group of elements or actions.
Service.

8. INFO
A passenger manifest code that identifies a passenger who is visually impaired.
Located on the trailing edge of the vertical stabilizer and controls the forward left/right direction of the aircraft
Information
JSA: The PIC's authority to deny access to a flight deck jumpseat to an authorized person.

9. Duty Period

10. QRC
The ratio between the number of seats on a given flight or system versus the total number of seats in the airline inventory by the flight or system. It is expressed in percentages.
Quick Reference Checklist: A checklist used by flight crewmembers for various phases of flight.
Crew Resource Management: A training course designed to improve communications and coordination among flight deck and cabin crewmembers.
The under structure and wheel units (main gear and nose gear) that support the weight of the aircraft while on the ground; this gear retracts during flight

11. ABP
Able Bodied Person: A passenger selected by the flight attendant to assist during an emergency situation.
Overwing: A term used to describe an area of the fuselage that is located directly above the aircraft's wings.
Minimum Equipment List. A list that details which equipment must be functioning properly in order for the aircraft to be permitted to fly and which equipment may be inoperative for a specified period of time.
Aft portion of wing

12. 2400
7:00 am
Classification of commercial jet aircraft thaat have one aisle and a maximum of six-across seating.
12:00 am
A procedure of agreement that exists between two or more air carriers.

13. OJI
On-the-Job Injury.
Second in Command: The flight crewmember that assists the PIC with decision-making to ensure the safe operation of a flight (the first officer).
JS: An extra crewmember seat in the flight deck or cabin that authorized personnel may occupy during a flight.
The critical phase of flight - which includes all ground operations involving taxi - takeoff and landing - and all flight operations below 10 -000 feet (except cruise flight) during which all flight deck communication is limited to operational and sa

14. TSA
Department of Transportation: A federal agency that focuses primarily on domestic transportation.
Transportation Security Administration: A federal agency within the Department of Homeland Security that focuses primarily on transportation security matters.
Leave of Absence
A global airline alliance partnership with Delta - Airlines - Aeroflot - AeroMexico - Air France - Alitalia - China Southern Airlines - CSA Czech Airlines - KLM Royal Dutch Airlines - Korean Air - Air Europa and Kenya Airways.

15. Domestic
A process of controlling airflow into and out of passenger and crew compartments to maintain a normal atmosperic pressure for the occupants
5:00 am
Flight Attendant: An individual who is trained and certified in emergency - first aid - cabin preparation and passenger safety duties.
Transportation between any two points within Puerto Rico - the U.S. Virgin Islands - the District of Columbia - or any state of the United States of America.

16. NRSA
Refers generally to the entire flight crew and not a specific flght crewmember position.
Non-Revenue Space Available (see NON-REV)
3:00 pm
Remain over Night

17. MDT
Manual Deploy Tool: A tool that is used to gain access to various panels on the E175 aircraft.
A person who has entered a country illegally and in formally removed from that country at a later date.
Used to describe routine operations (without malfunctions)
Remain over Night

18. Ready Reserve
Located directly forward of the trailing edge flaps to assist the ailerons in roll control and to act as speed brakes for descent and landing
The time when a crewmember is in uniform and on duty at the airport and is available for an immediate flight assignment.
Hazardous Material: A substance of material with potentially hazardous characteristics that may pose unreasonable risk to health - safety - and property when transported by air.
The engine exhaust power produced when an aircraft's engines are running.

19. CRM
A guest that is traveling on a free or service charge ticket (usually an employee)
A change to the manual (that will be included in a later revision) that must be read - then recorded and inserted into the manual immediately.
Emergency Medical Kit - also referred to as the Expanded Medical Kit (XMK)
Crew Resource Management: A training course designed to improve communications and coordination among flight deck and cabin crewmembers.

20. 0200
9:00 pm
2:00 am
A paved area - at or near the terminal - where aircraft park
First Officer (see SIC).

21. Normal
Used to describe routine operations (without malfunctions)
A passenger who has paid a quoted fare for a reserved seat on board an aircraft.
Inoperative.
Moveable wing surfaces hinged to the wing's leading edge and trailing edge; Extending the wing flaps increases wing surface and lift for takeoff or landing. Retracting the flaps reduces wing surface area thus reducing friction and drag for high speed

22. Policy
Denotes a position closest to the center of the aircraft
Oxygen
Pilot second in command; occupies right seat in flight deck
A written requirement established by an air carrier that is expected to be complied with by all appropriate personnel.

23. First Officer
Non-Revenue Space Available (see NON-REV)
Pilot second in command; occupies right seat in flight deck
2:00 pm
JS: An extra crewmember seat in the flight deck or cabin that authorized personnel may occupy during a flight.

24. PCFA
A person who has entered a country illegally and in formally removed from that country at a later date.
A city where a crew rests while waiting for the next scheduled flight.
Complimentary
Passenger Carrying a Firearm. A passenger manifest code identifying a passenger who is a law enforcement officer carrying a firearm.

25. Flight Deck
A passenger manifest code that identifies a passenger who requires escort (such as a unaccompanied minor).
8:00 am
Passenger. The word "passenger" - as used throughout the Code of Federal Regulations - means any passenger regardless of age unless the in qualified by definition.
FD: The interior section of an aircraft that is occupied by the flight crewmembers. (captain and first officers)

26. PTT
A passenger manifest code that identifies a service animal traveling with a passenger.
Push-to-Talk: A button on the PA handset that must be depressed in order for announcements to carry over the cabin speaker system
A global airline alliance partnership with Delta - Airlines - Aeroflot - AeroMexico - Air France - Alitalia - China Southern Airlines - CSA Czech Airlines - KLM Royal Dutch Airlines - Korean Air - Air Europa and Kenya Airways.
Boarding Pass: A card or printed paper containing seat location and boarding priority information - which passengers present to a customer service agent in order to gain access to an aircraft for boarding.

27. OVRWNG

28. AED
A logical progression of actions and/or decisions established by an air carrier with which the appropriate personnel can achieve a specific objective.
Classification of commercial jet aircraft thaat have one aisle and a maximum of six-across seating.
12:00 pm
Automated External Defibrillator. - An automated medical device that detects heart fibrillation and may administer an electrical shock to reestablish a normal heartbeat.

29. BP
Hazardous Material: A substance of material with potentially hazardous characteristics that may pose unreasonable risk to health - safety - and property when transported by air.
A passenger manifest code that identifies a passenger who does not need a wheelchair but still requires assistance.
Quick Reference Checklist: A checklist used by flight crewmembers for various phases of flight.
Boarding Pass: A card or printed paper containing seat location and boarding priority information - which passengers present to a customer service agent in order to gain access to an aircraft for boarding.

30. 1300
The right side of the aircraft - facing forward.
Oxygen
1:00 pm
Expanded Medical Kit - also referred to as an Emergency Medical Kit (EMK)

31. Rudder
Located on the trailing edge of the vertical stabilizer and controls the forward left/right direction of the aircraft
Special Service Request: A term that identifies a passenger who has a particular need or condition (such as a passenger with a carry-on pet or who purchased an extra seat).
Aft portion of wing
Refers generally to the entire flight crew and not a specific flght crewmember position.

32. LOEP
Complimentary
Left Hand
The ratio between the number of seats on a given flight or system versus the total number of seats in the airline inventory by the flight or system. It is expressed in percentages.
List of Effective Pages: A list of page numbers that notes the current revision number for each page within the manual.

33. RON
Public Address/Announcement.
10:00 pm
Remain over Night
Main Cabin Door: The passenger entry door of an aircraft that is used for boarding and deplaning.

34. FOD
Emergency Medical Kit - also referred to as the Expanded Medical Kit (XMK)
oreign Object Debris/Damage/Disposal: A term used to describe either an item on the ramp - taxiway - or runway areas that could potentially cause damage to an aircraft; damage caused to an aircraft by foreign object debis; or a designated receptacle
Quick Reference Handbook: An emergency procedures checklist that flight crewmembers use to properly handle an emergency situation and communicate effectively.
Flight Attendant Read File: A memorandum issued to alert to flight attendants of pertinent operational information.

35. IRROP
Leave of Absence
Irregular Operation.
A process of measuring the distribution of the payload weight - total aircraft weight - and the resulting center of gravity of and aircraft before flight.
First Officer (see SIC).

36. THRU
Passenger Service Unit: A panel located above passenger seats that includes the flight attendant call button - informative signs and/or placards - reading lights - oxygen masks and gasper vents.
Push-to-Talk: A button on the PA handset that must be depressed in order for announcements to carry over the cabin speaker system
Through Passenger: A passenger who has boarded prior to an arrival into a city - but is continuing on to another city.
Passenger Service Kit

37. Circuit Breaker
Pilot in command of the aircraft; occupies left seat in flight deck
Pounds per Square Inch.
The body of an aircraft - excluding the wings and empennage.
A device used in place of a fuse - which breaks and electrical current in the event of an overload.

38. POI
Principal Operating Inspector: An FAA official who specifically oversees and air carrier at the local level.
Non-Revenue Space Available (see NON-REV)
Protective Breathing Equipment: A portable smoke hood and oxygen supply used for firefighting on board an aircraft.
Quick Reference Checklist: A checklist used by flight crewmembers for various phases of flight.

39. EVAC
Evacuation
Lavatory: The official term for an aircraft's restroom.
Federal Aviation Regulations: Federal Law specific to aviation that is published by the Federal Aviation ?Administration (see CFR)
An atmospheric condition characterized by sudden wind direction and velocity.

40. Horizontal Stabilizer
Horizontal airfoil at the tail of the aircraft that creates lift
12:00 am
An aircraft movement whereby an aircraft tug is used to push and aircraft from its gate parking position to a position from which it can be moved under its own power - or be towed by the tug.
3:00 am

41. EXT
Extinguisher
The under structure and wheel units (main gear and nose gear) that support the weight of the aircraft while on the ground; this gear retracts during flight
Operations: The operations center at each station that monitors and disseminates all pertinent flight information.
The department that is responsible for the Company's computer hardware - software - and network systems.

42. Vertical Stabilizer
Pilot in command of the aircraft; occupies left seat in flight deck
Maintenance: The department responsible for ensuring the aircraft fleet is properly inspected - maintained - repaired and airworthy.
Emergency Medical Technician: An individual specifically trained in advanced emergency life-support techniques and equipment.
Vertical airfoil at the tail of the aircraft that controls the left/right direction (yaw)

43. External Customer
Ground
Crew Life Vest
Any person who is not an employee of Compass Airlines with whom an employee interacts.
Emergency Medical Technician: An individual specifically trained in advanced emergency life-support techniques and equipment.

44. 2200
Includes spouse - children - stepchildren - grandchildren - parents - stepparents - grandparents - siblings and in-laws.
Flight Attendant Read File: A memorandum issued to alert to flight attendants of pertinent operational information.
10:00 pm
A device used in place of a fuse - which breaks and electrical current in the event of an overload.

45. PSK
Refers generally to the entire flight crew and not a specific flght crewmember position.
Service.
Passenger Service Kit
An aircraft movement whereby an aircraft tug is used to push and aircraft from its gate parking position to a position from which it can be moved under its own power - or be towed by the tug.

46. GRND
Any person who is not an employee of Compass Airlines with whom an employee interacts.
A passenger manifest code that identifies and infant passenger.
Ground
Intercom (Inter-phone): An aircraft's internal communications system through which crew members communicate during flight.

47. EXIT
Abbreviation for a choice of beverage.
oreign Object Debris/Damage/Disposal: A term used to describe either an item on the ramp - taxiway - or runway areas that could potentially cause damage to an aircraft; damage caused to an aircraft by foreign object debis; or a designated receptacle
Quick Reference Checklist: A checklist used by flight crewmembers for various phases of flight.
A passenger manifest code that identifies a passenger who has been assigned a seat in an emergency exit row.

48. Pressurization
A process of controlling airflow into and out of passenger and crew compartments to maintain a normal atmosperic pressure for the occupants
Information
A form required to be filled out by passengers traveling without a visa - who are entering the United States - so that their arrival and departure can be recorded.
General Declaration Form: An international document that requires flight information - names of crewmembers on board - numbers of passengers on board and a general declaration of health for all souls aboard.

49. Jet Blast

50. Jumpseat Authority