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Flight Attendant Training

Instructions:

Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can study here.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.

1. MISC
A specific altitude assigned to an aircraft by Air Traffic Control at which that aircraft must remain until further directed by ATC (usually due to heavy flight traffic)
Miscellaneous
Refers generally to an entire cabin crew and not a specific flight attendant position.
Souls on Board: The total numbers of individuals on board an aircraft (including crewmembers).

2. NTSB
Used to describe non-routine operation in which certain procedures or actions must be taken to protect from hazard.
Quick Reference Checklist: A checklist used by flight crewmembers for various phases of flight.
A passenger manifest code that identifies a passenger who requires escort (such as a unaccompanied minor).
National Transportation Safety Board: A federal agency that focuses primarily on the causes of accidents and issues recommendations for changes in the various transportation industries.

3. Inboard
Denotes a position closest to the center of the aircraft
The left side of the aircraft - facing forward.
o exit the aircraft under normal circumstances.
Vertical airfoil at the tail of the aircraft that controls the left/right direction (yaw)

4. 2100
The right side of the aircraft - facing forward.
9:00 pm
Emergency Light Switch
A passenger manifest code that identifies and infant passenger.

5. ELS
Aircraft
Code of Federal Regulations: The complete list of federal laws in which Federal Aviation Regulation are found.
Moveable wing surfaces hinged to the wing's leading edge and trailing edge; Extending the wing flaps increases wing surface and lift for takeoff or landing. Retracting the flaps reduces wing surface area thus reducing friction and drag for high speed
Emergency Light Switch

6. SRVA
12:00 pm
A passenger manifest code that identifies a service animal traveling with a passenger.
5:00 pm
Toward the tail section of the aircraft

7. Crewmember
Any person who is assigned to perform duties on board an aircraft during flight time.
Date of Hire.
Classification of commercial jet aircraft thaat have one aisle and a maximum of six-across seating.
Emergency Flash Light

8. Spoilers
Located directly forward of the trailing edge flaps to assist the ailerons in roll control and to act as speed brakes for descent and landing
A paved area - at or near the terminal - where aircraft park
Emergency.
Pilot in command of the aircraft; occupies left seat in flight deck

9. PAX/PSGR
The movement of an aircraft on the surface under its own power.
Passenger. The word "passenger" - as used throughout the Code of Federal Regulations - means any passenger regardless of age unless the in qualified by definition.
Portable Oxygen Bottle.
A passenger manifest code that identifies and infant passenger.

10. SERV
Service.
Non-Revenue Space Available (see NON-REV)
Intercom (Inter-phone): An aircraft's internal communications system through which crew members communicate during flight.
Operations: The operations center at each station that monitors and disseminates all pertinent flight information.

11. Fog
Principal Operating Inspector: An FAA official who specifically oversees and air carrier at the local level.
The time when a crewmember is in uniform and on duty at the airport and is available for an immediate flight assignment.
A form of low stratus clouds that causes low visibility.
Maintenance: The department responsible for ensuring the aircraft fleet is properly inspected - maintained - repaired and airworthy.

12. ISC
Boarding Pass: A card or printed paper containing seat location and boarding priority information - which passengers present to a customer service agent in order to gain access to an aircraft for boarding.
3:00 pm
Inflight Security Coordinator: A person trained and qualified in aircraft security regulations and procedures who is responsible for security-related events that occur during flight (typically the PIC).
2:00 am

13. CLV
Crew Life Vest
United States Postal Service (Postal Inspector): A law enforcement division of the USPS that focuses primarily o criminal mail activity.
4:00 pm
A device used in place of a fuse - which breaks and electrical current in the event of an overload.

14. Preflight
Overhead bin.
Passenger Service Kit
A required inspection of the cabin interior and emergency equipment - prior to passenger boarding - on any aircraft on which the assigned flight attendant(s) has not previously performed a preflight inspection on the same calendar day.
Souls on Board: The total numbers of individuals on board an aircraft (including crewmembers).

15. ASAP
A passenger manifest code identifying a passenger who has brought a carry-on pet in the cabin.
Airline Safety Action Program: A coordinated program between the FAA - ALPA and Select air carrier departments that allows certain FAA-certified Company employees to report violations made in error in the interest of improving safety without fear of
A global airline alliance partnership with Delta - Airlines - Aeroflot - AeroMexico - Air France - Alitalia - China Southern Airlines - CSA Czech Airlines - KLM Royal Dutch Airlines - Korean Air - Air Europa and Kenya Airways.
Passenger Name Record. A computer record of a passenger's information and itinerary.

16. Narrpw Bpde
A temporary change to the manual that must be read - then recorded and inserted into the manual immediately - but must be removed on the specified expiration date - or when a cancellation notice is distributed prior to an expiration date.
A global airline alliance partnership with Delta - Airlines - Aeroflot - AeroMexico - Air France - Alitalia - China Southern Airlines - CSA Czech Airlines - KLM Royal Dutch Airlines - Korean Air - Air Europa and Kenya Airways.
Classification of commercial jet aircraft thaat have one aisle and a maximum of six-across seating.
Dead Head: A crewmember who is on duty and traveling to or from an assignment on a flight - but is not scheduled to perform any specific duties aboard that flight.

17. 1700
Extra Flight crewmember.
5:00 pm
Non-Revenue Space Available (see NON-REV)
A passenger manifest code that identifies a service animal traveling with a passenger.

18. CZ
Flight Attendant: An individual who is trained and certified in emergency - first aid - cabin preparation and passenger safety duties.
Designator Code For Compass Airlines
Any person who is not an employee of Compass Airlines with whom an employee interacts.
List of Effective Pages: A list of page numbers that notes the current revision number for each page within the manual.

19. NON-REV

20. CFR
Designator code for Delta Airlines.
8:00 am
Code of Federal Regulations: The complete list of federal laws in which Federal Aviation Regulation are found.
JS: An extra crewmember seat in the flight deck or cabin that authorized personnel may occupy during a flight.

21. INFLIGHT
Wind that is moving in the same direction an aircraft is traveling.
Information
JSA: The PIC's authority to deny access to a flight deck jumpseat to an authorized person.
The department that focuses solely on flight attendants and in-flight cabin procedures.

22. 1100
Dead Head: A crewmember who is on duty and traveling to or from an assignment on a flight - but is not scheduled to perform any specific duties aboard that flight.
Revision: A permanent change to the manual that must be read then recorded and inserted into the manual immediately.
Crew Resource Management: A training course designed to improve communications and coordination among flight deck and cabin crewmembers.
11:00 am

23. LAV

24. Interline
A procedure of agreement that exists between two or more air carriers.
Boarding Pass: A card or printed paper containing seat location and boarding priority information - which passengers present to a customer service agent in order to gain access to an aircraft for boarding.
Designator code for Delta Airlines.
A passenger manifest code that identifies a passenger of considerable size who has purchased two adjacent seats in the same row.

25. IOE
Initial Operating Experience: On-the-job training time required by the FAA following completion of classroom ground instruction.
A period of time when a crewmember is on-call for duty and must report to work within a specified period of time.
Any person who is not an employee of Compass Airlines with whom an employee interacts.
Designator code for Delta Airlines.

26. PSU
An aircraft operator who is certified by the FAA to engage in air transportation.
Any person who is not an employee of Compass Airlines with whom an employee interacts.
An unscheduled non-revenue flight on which only crewmembers and authorized personnel or cargo are permitted on board.
Passenger Service Unit: A panel located above passenger seats that includes the flight attendant call button - informative signs and/or placards - reading lights - oxygen masks and gasper vents.

27. A/C
Emergency Medical Kit - also referred to as the Expanded Medical Kit (XMK)
Aircraft
Manual Deploy Tool: A tool that is used to gain access to various panels on the E175 aircraft.
Non-revenue passenger: A person who is traveling as a passenger under an airline's flight benefits program (usually for free or at an industry discount rate.

28. AED
Portable Oxygen Bottle.
Complaint Resolution Officer: A person trained to resolve any disputes that arise when accommodating passengers with disabilities.
Extinguisher
Automated External Defibrillator. - An automated medical device that detects heart fibrillation and may administer an electrical shock to reestablish a normal heartbeat.

29. FOD
A passenger manifest code that identifies a passenger who is visually impaired.
oreign Object Debris/Damage/Disposal: A term used to describe either an item on the ramp - taxiway - or runway areas that could potentially cause damage to an aircraft; damage caused to an aircraft by foreign object debis; or a designated receptacle
Non-revenue passenger: A person who is traveling as a passenger under an airline's flight benefits program (usually for free or at an industry discount rate.
Crew Resource Management: A training course designed to improve communications and coordination among flight deck and cabin crewmembers.

30. FWD
A process of controlling airflow into and out of passenger and crew compartments to maintain a normal atmosperic pressure for the occupants
Passenger Service Kit
Headquarters: The Company facility where Operations Command And Control Center and corporate offices are located
Forward: Toward the nose of the aircraft.

31. LED

32. DOH
Date of Hire.
Bright
11:00 am
Infant Life Vest.

33. OPS
The body of an aircraft - excluding the wings and empennage.
Located on the trailing edge of the wing to provide roll control
Portable Oxygen Bottle.
Operations: The operations center at each station that monitors and disseminates all pertinent flight information.

34. Ready Reserve
Includes spouse - children - stepchildren - grandchildren - parents - stepparents - grandparents - siblings and in-laws.
Miscellaneous
The time when a crewmember is in uniform and on duty at the airport and is available for an immediate flight assignment.
A segment status code in a passenger name record indicating the passenger's boarding priority.

35. LEO
Revision: A permanent change to the manual that must be read then recorded and inserted into the manual immediately.
Law Enforcement Officer: A person who is authorized to carry weapons on board the aircraft.
9:00 pm
Extra Flight crewmember.

36. 1900
Denotes a position furthest from the center of the aircraft
A person who has entered a country illegally and in formally removed from that country at a later date.
7:00 pm
Extra Flight attendant.

37. Leading Edge
The forward edge of a wing.
Emergency Medical Kit - also referred to as the Expanded Medical Kit (XMK)
JS: An extra crewmember seat in the flight deck or cabin that authorized personnel may occupy during a flight.
Principal Operating Inspector: An FAA official who specifically oversees and air carrier at the local level.

38. Vertical Stabilizer
Main Cabin Door: The passenger entry door of an aircraft that is used for boarding and deplaning.
Passenger. The word "passenger" - as used throughout the Code of Federal Regulations - means any passenger regardless of age unless the in qualified by definition.
Vertical airfoil at the tail of the aircraft that controls the left/right direction (yaw)
Window.

39. Duty Period

40. Jet Blast

41. Thunderstorms
Irregular Operation.
Severe forms of cumulus clouds.
A build up of electrical charges in cloud formations.
Expanded Medical Kit - also referred to as an Emergency Medical Kit (EMK)

42. ILV
Pilot in command of the aircraft; occupies left seat in flight deck
Infant Life Vest.
Any person who is assigned to perform duties on board an aircraft during flight time.
A written requirement established by an air carrier that is expected to be complied with by all appropriate personnel.

43. EMG and EMER
Emergency.
JS: An extra crewmember seat in the flight deck or cabin that authorized personnel may occupy during a flight.
1:00 pm
10:00 pm

44. External Customer
Wind that is moving in the same direction an aircraft is traveling.
Any person who is not an employee of Compass Airlines with whom an employee interacts.
Quick Reference Handbook: An emergency procedures checklist that flight crewmembers use to properly handle an emergency situation and communicate effectively.
A passenger manifest code that identifies a passenger who has been assigned a seat in an emergency exit row.

45. RON
Remain over Night
Flight Attendant: An individual who is trained and certified in emergency - first aid - cabin preparation and passenger safety duties.
Temporary Duty: A temporary assignment to another crewmember domicile.
Crew Resource Management: A training course designed to improve communications and coordination among flight deck and cabin crewmembers.

46. 2300
11:00 pm
A passenger manifest code that identifies a passenger who requires escort (such as a unaccompanied minor).
A city where a crew rests while waiting for the next scheduled flight.
Denotes a position closest to the center of the aircraft

47. CPR

48. WCHR
Pilot in Command: The flight crewmember who is oltimately responsible for and has ultimate command authority over the safe and efficient operation of a flight (the captain)
A passenger Manifest code that identifies a passenger whocan ascend/descend steps and make his own way to/from cabin seat;requires wheelchair for distance to/from AC door.
A paved area - at or near the terminal - where aircraft park
Crew Life Vest

49. Rest Period
A period of elapsed time - using Universal Coordinated or local time - when a crewmember is free from duty or responsibility to work.
Crew Life Vest
Forward portion of wing
Federal Aviation Regulations: Federal Law specific to aviation that is published by the Federal Aviation ?Administration (see CFR)

50. FAK
Code of Federal Regulations: The complete list of federal laws in which Federal Aviation Regulation are found.
Expanded Medical Kit - also referred to as an Emergency Medical Kit (EMK)
A written requirement established by an air carrier that is expected to be complied with by all appropriate personnel.
First Aid Kt.