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Flight Attendant Training
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Subject
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certifications
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
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Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. PBE
Protective Breathing Equipment: A portable smoke hood and oxygen supply used for firefighting on board an aircraft.
3:00 pm
The body of an aircraft - excluding the wings and empennage.
A person who has entered a country illegally and in formally removed from that country at a later date.
2. FAM
Designator Code For Compass Airlines
A period of elapsed time - using either Universal Coordinated or local time - which begins at midnight and ends 24 hours later at the next midnight.
Flight Attendant Manual.
Flight.
3. Calendar Day
A period of elapsed time - using either Universal Coordinated or local time - which begins at midnight and ends 24 hours later at the next midnight.
A global airline alliance partnership with Delta - Airlines - Aeroflot - AeroMexico - Air France - Alitalia - China Southern Airlines - CSA Czech Airlines - KLM Royal Dutch Airlines - Korean Air - Air Europa and Kenya Airways.
Complaint Resolution Officer: A person trained to resolve any disputes that arise when accommodating passengers with disabilities.
Passenger Carrying a Firearm. A passenger manifest code identifying a passenger who is a law enforcement officer carrying a firearm.
4. NRSA
The domicile city where crewmembers are indefinitely assigned to work.
Public Address/Announcement.
Non-Revenue Space Available (see NON-REV)
Includes spouse - children - stepchildren - grandchildren - parents - stepparents - grandparents - siblings and in-laws.
5. ABP
Able Bodied Person: A passenger selected by the flight attendant to assist during an emergency situation.
The persons designated to ensure the orderly flow of all aircraft traffic both on the ground and in the air
Window.
Code of Federal Regulations: The complete list of federal laws in which Federal Aviation Regulation are found.
6. PTT
Push-to-Talk: A button on the PA handset that must be depressed in order for announcements to carry over the cabin speaker system
Maintenance: The department responsible for ensuring the aircraft fleet is properly inspected - maintained - repaired and airworthy.
The right side of the aircraft - facing forward.
6:00 pm
7. POB
Inflight Security Coordinator: A person trained and qualified in aircraft security regulations and procedures who is responsible for security-related events that occur during flight (typically the PIC).
Ground Security Coordinator: An individual trained and qualified in airport security regulations and procedures who is responsible for an airline's security-related events at the station.
Non-Revenue Space Available (see NON-REV)
Portable Oxygen Bottle.
8. Narrpw Bpde
Second in Command: The flight crewmember that assists the PIC with decision-making to ensure the safe operation of a flight (the first officer).
The movement of an aircraft on the surface under its own power.
Classification of commercial jet aircraft thaat have one aisle and a maximum of six-across seating.
8:00 pm
9. UMNR
Protective Breathing Equipment: A portable smoke hood and oxygen supply used for firefighting on board an aircraft.
Miscellaneous
A passenger manifest code that identifies a passenger who requires escort (such as a unaccompanied minor).
Headquarters: The Company facility where Operations Command And Control Center and corporate offices are located
10. DL
A formal list used to identify - schedule - compare - or verify a group of elements or actions.
4:00 am
Designator code for Delta Airlines.
A passenger manifest code that identifies a passenger who is completely immobile - requires a wheelchair and also a lift device to ascend and descend stairs.
11. CPR
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12. IT
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13. BRT
Bright
A segment status code in a passenger name record indicating the passenger's boarding priority.
Non-Revenue Positive Space: An employee who is traveling on Company business and has a confirmed seat assignment on a flight.
Federal Aviation Administration: A federal agency within the Department of Transportation that has direct oversight of aviation operations and laws.
14. 1200
Information
12:00 pm
Area of an aircraft cabin used to tabulate passenger numbers for weight and balance purposes.
No Show. A scheduling code added to a crewmember's schedule when an MFA is determined to be the result of a failure to report for work or call-in prior to the prescribed time limit.
15. LED
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16. 1500
3:00 pm
9:00 am
Manual Deploy Tool: A tool that is used to gain access to various panels on the E175 aircraft.
An enclosed walkway used as a loading bridge between the terminal gate and the aircraft cabin that allows the passengers direct - protected access to an aircraft from the terminal. Also know as a jetway.
17. 1600
Toward the tail section of the aircraft
JS: An extra crewmember seat in the flight deck or cabin that authorized personnel may occupy during a flight.
4:00 pm
Denotes a position furthest from the center of the aircraft
18. LH
A specific altitude assigned to an aircraft by Air Traffic Control at which that aircraft must remain until further directed by ATC (usually due to heavy flight traffic)
Left Hand
A segment status code in a passenger name record indicating the passenger's boarding priority.
Principal Operating Inspector: An FAA official who specifically oversees and air carrier at the local level.
19. EFL
3:00 pm
Emergency Flash Light
An enclosed walkway used as a loading bridge between the terminal gate and the aircraft cabin that allows the passengers direct - protected access to an aircraft from the terminal. Also know as a jetway.
Inoperative.
20. 1400
General Declaration Form: An international document that requires flight information - names of crewmembers on board - numbers of passengers on board and a general declaration of health for all souls aboard.
A process of measuring the distribution of the payload weight - total aircraft weight - and the resulting center of gravity of and aircraft before flight.
Used to describe non-routine operation in which certain procedures or actions must be taken to protect from hazard.
2:00 pm
21. FWD
Complimentary
Infant Life Vest.
Any person who is assigned to perform duties on board an aircraft during flight time.
Forward: Toward the nose of the aircraft.
22. Missed Flight Assignment
Emergency Medical Technician: An individual specifically trained in advanced emergency life-support techniques and equipment.
Missed Flight Assignment: A scheduling code designating a flight assignment that has been missed.
Federal Aviation Regulations: Federal Law specific to aviation that is published by the Federal Aviation ?Administration (see CFR)
As moist air is carried upward - it combines with colder air to form ____________.
23. BEV
A procedure of agreement that exists between two or more air carriers.
Intercom (Inter-phone): An aircraft's internal communications system through which crew members communicate during flight.
Abbreviation for a choice of beverage.
Information
24. FAST
Flight Attendant Service Trends Form: A form carried on the aircraft for the purposes of documenting and communicating any discrepancies involving catering and aircraft cleaning.
Extinguisher
Emergency Medical Kit - also referred to as the Expanded Medical Kit (XMK)
Connection: A Passenger who is making a connection to another flight to reach a final destination.
25. BP
Passenger. The word "passenger" - as used throughout the Code of Federal Regulations - means any passenger regardless of age unless the in qualified by definition.
The domicile city where crewmembers are indefinitely assigned to work.
Toward the tail section of the aircraft
Boarding Pass: A card or printed paper containing seat location and boarding priority information - which passengers present to a customer service agent in order to gain access to an aircraft for boarding.
26. FAA
Federal Aviation Administration: A federal agency within the Department of Transportation that has direct oversight of aviation operations and laws.
Cardiopulmonary Resuscitation: A first aid procedure in which a victim's heartbeat and breathing are manually supported by another individual.
The department that focuses solely on flight attendants and in-flight cabin procedures.
Forward portion of wing
27. OJI
Connection: A Passenger who is making a connection to another flight to reach a final destination.
On-the-Job Injury.
Denotes a position closest to the center of the aircraft
11:00 pm
28. FO
A city where a crew rests while waiting for the next scheduled flight.
A process of measuring the distribution of the payload weight - total aircraft weight - and the resulting center of gravity of and aircraft before flight.
A passenger Manifest code that identifies a passenger whocan ascend/descend steps and make his own way to/from cabin seat;requires wheelchair for distance to/from AC door.
First Officer (see SIC).
29. Trailing edge
Aft portion of wing
A term that describes the ramp areas of the airport.
Leave of Absence
Portable Oxygen Bottle.
30. FIDS
Located on the trailing edge of the horizontal stabilizer; controls up/down attitude of aircraft
12:00 pm
Flight Information Display System: Monitors - located in airport terminal - which are used to display flight information to the public.
Aircraft
31. Wing flaps
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32. Holding Pattern
A specific altitude assigned to an aircraft by Air Traffic Control at which that aircraft must remain until further directed by ATC (usually due to heavy flight traffic)
A procedure of agreement that exists between two or more air carriers.
A period of elapsed time - using either Universal Coordinated or local time - which begins at midnight and ends 24 hours later at the next midnight.
Turbulence
33. DOT
A dividing wall within the aircraft (usually extends from floor to ceiling)
The department that is responsible for the Company's computer hardware - software - and network systems.
Denotes a position furthest from the center of the aircraft
Department of Transportation: A federal agency that focuses primarily on domestic transportation.
34. OPS
First Aid Kt.
12:00 pm
Operations: The operations center at each station that monitors and disseminates all pertinent flight information.
7:00 pm
35. QRC
The persons designated to ensure the orderly flow of all aircraft traffic both on the ground and in the air
Quick Reference Checklist: A checklist used by flight crewmembers for various phases of flight.
Passenger Name Record. A computer record of a passenger's information and itinerary.
Electronic Ticket (E-Ticket): A ticket that is purchased by the passenger on the internet.
36. PSU
Passenger Service Unit: A panel located above passenger seats that includes the flight attendant call button - informative signs and/or placards - reading lights - oxygen masks and gasper vents.
o exit the aircraft under normal circumstances.
1:00 am
Maintenance: The department responsible for ensuring the aircraft fleet is properly inspected - maintained - repaired and airworthy.
37. 1700
9:00 am
5:00 pm
Forward: Toward the nose of the aircraft.
Abbreviation for a choice of beverage.
38. ATC
A required inspection of the cabin interior and emergency equipment - prior to passenger boarding - on any aircraft on which the assigned flight attendant(s) has not previously performed a preflight inspection on the same calendar day.
oreign Object Debris/Damage/Disposal: A term used to describe either an item on the ramp - taxiway - or runway areas that could potentially cause damage to an aircraft; damage caused to an aircraft by foreign object debis; or a designated receptacle
Air Trafic Control: A division of the Federal Aviation Administration responsible for the expeditions and safe movement of aircraft on the ground and in the airspace system.
12:00 pm
39. CLV
The department that focuses solely on flight attendants and in-flight cabin procedures.
Flight Attendant Service Trends Form: A form carried on the aircraft for the purposes of documenting and communicating any discrepancies involving catering and aircraft cleaning.
Crew Life Vest
Minimum Equipment List. A list that details which equipment must be functioning properly in order for the aircraft to be permitted to fly and which equipment may be inoperative for a specified period of time.
40. 0500
Overwing: A term used to describe an area of the fuselage that is located directly above the aircraft's wings.
5:00 am
Cabin Safety Inspector: A Federal Aviation Administration safety inspector who specifically focuses on flight attendants and procedures withing the aircraft cabin.
9:00 am
41. Zone
2:00 am
No Show. A scheduling code added to a crewmember's schedule when an MFA is determined to be the result of a failure to report for work or call-in prior to the prescribed time limit.
Inoperative.
Area of an aircraft cabin used to tabulate passenger numbers for weight and balance purposes.
42. Fuselage
Any person who is assigned to perform duties on board an aircraft during flight time.
Cabin Safety Inspector: A Federal Aviation Administration safety inspector who specifically focuses on flight attendants and procedures withing the aircraft cabin.
12:00 pm
The body of an aircraft - excluding the wings and empennage.
43. DOH
Date of Hire.
The domicile city where crewmembers are indefinitely assigned to work.
Severe forms of cumulus clouds.
5:00 am
44. Circuit Breaker
A device used in place of a fuse - which breaks and electrical current in the event of an overload.
Airline Safety Action Program: A coordinated program between the FAA - ALPA and Select air carrier departments that allows certain FAA-certified Company employees to report violations made in error in the interest of improving safety without fear of
Standby: Any passenger who is waiting for a seat to become available on a flight.
Child-Restraint System: A government-approved child seat that is designed to protect small children.
45. Captain
A passenger manifest code that identifies a passenger of considerable size who has purchased two adjacent seats in the same row.
Pilot in command of the aircraft; occupies left seat in flight deck
Severe forms of cumulus clouds.
A passenger manifest code that identifies a passenger who requires escort (such as a unaccompanied minor).
46. PNR
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47. HAL
Refers to Halon 1211 fire extinguishers.
Standby: Any passenger who is waiting for a seat to become available on a flight.
Located on the trailing edge of the horizontal stabilizer; controls up/down attitude of aircraft
Able Bodied Person: A passenger selected by the flight attendant to assist during an emergency situation.
48. Emergency
A required inspection of the cabin interior and emergency equipment - prior to passenger boarding - on any aircraft on which the assigned flight attendant(s) has not previously performed a preflight inspection on the same calendar day.
Notification - preparation - impact and evacuation. The four phoses of a planned emergency.
Flight Attendant Manual.
Used to describe non-routine operation in which certain procedures or actions must be taken to protect from hazard.
49. EXIT
National Transportation Safety Board: A federal agency that focuses primarily on the causes of accidents and issues recommendations for changes in the various transportation industries.
The persons designated to ensure the orderly flow of all aircraft traffic both on the ground and in the air
Souls on Board: The total numbers of individuals on board an aircraft (including crewmembers).
A passenger manifest code that identifies a passenger who has been assigned a seat in an emergency exit row.
50. External Customer
Transportation between any two points within Puerto Rico - the U.S. Virgin Islands - the District of Columbia - or any state of the United States of America.
A term that describes the ramp areas of the airport.
Any person who is not an employee of Compass Airlines with whom an employee interacts.
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