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Flight Attendant Training

Instructions:

Answer 50 questions in 15 minutes.
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Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.

1. Rest Period
Cancelled
A formal list used to identify - schedule - compare - or verify a group of elements or actions.
A period of elapsed time - using Universal Coordinated or local time - when a crewmember is free from duty or responsibility to work.
Flight Attendant Irregularity Report: An online document available to FAs for the purpose of documenting and communicating any type in incident - irregularity - concern or question to management.

2. HAZMAT
2:00 pm
Refers generally to the entire flight crew and not a specific flght crewmember position.
A device used in place of a fuse - which breaks and electrical current in the event of an overload.
Hazardous Material: A substance of material with potentially hazardous characteristics that may pose unreasonable risk to health - safety - and property when transported by air.

3. 2300
Cancelled
A logical progression of actions and/or decisions established by an air carrier with which the appropriate personnel can achieve a specific objective.
11:00 pm
Turbulence

4. INOP
Inoperative.
Service.
Hazardous Material: A substance of material with potentially hazardous characteristics that may pose unreasonable risk to health - safety - and property when transported by air.
Through Passenger: A passenger who has boarded prior to an arrival into a city - but is continuing on to another city.

5. DEAF
11:00 am
10:00 am
A passenger manifest code that identifies a passenger who is hearing-impaired.
9:00 am

6. Wing flaps

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7. ETKT
An emergency landing into water.
Electronic Ticket (E-Ticket): A ticket that is purchased by the passenger on the internet.
Captain
Extinguisher

8. 1400
Severe forms of cumulus clouds.
Period of time that separates two duty periods/flights within a crew pattern
Passenger Service Unit: A panel located above passenger seats that includes the flight attendant call button - informative signs and/or placards - reading lights - oxygen masks and gasper vents.
2:00 pm

9. STBY
8:00 pm
Portable Oxygen Bottle.
Standby: Any passenger who is waiting for a seat to become available on a flight.
Emergency Light Switch

10. Zone
The under structure and wheel units (main gear and nose gear) that support the weight of the aircraft while on the ground; this gear retracts during flight
oreign Object Debris/Damage/Disposal: A term used to describe either an item on the ramp - taxiway - or runway areas that could potentially cause damage to an aircraft; damage caused to an aircraft by foreign object debis; or a designated receptacle
Any person currently employed by Compass Airlines with whom any other compass Airlines employee interacts.
Area of an aircraft cabin used to tabulate passenger numbers for weight and balance purposes.

11. FO
A procedure of agreement that exists between two or more air carriers.
Flight Attendant Read File: A memorandum issued to alert to flight attendants of pertinent operational information.
Area of an aircraft cabin used to tabulate passenger numbers for weight and balance purposes.
First Officer (see SIC).

12. 0200
Child-Restraint System: A government-approved child seat that is designed to protect small children.
4:00 pm
2:00 am
Remain over Night

13. ELS
The movement of an aircraft on the surface under its own power.
The department that focuses solely on flight attendants and in-flight cabin procedures.
Emergency Light Switch
List of Effective Pages: A list of page numbers that notes the current revision number for each page within the manual.

14. COMP
Complimentary
Located on the trailing edge of the horizontal stabilizer; controls up/down attitude of aircraft
Child-Restraint System: A government-approved child seat that is designed to protect small children.
A form required to be filled out by passengers traveling without a visa - who are entering the United States - so that their arrival and departure can be recorded.

15. ATC
Air Trafic Control: A division of the Federal Aviation Administration responsible for the expeditions and safe movement of aircraft on the ground and in the airspace system.
Electronic Ticket (E-Ticket): A ticket that is purchased by the passenger on the internet.
6:00 am
Period of time that separates two duty periods/flights within a crew pattern

16. EXT
Standby: Any passenger who is waiting for a seat to become available on a flight.
Emergency Medical Kit - also referred to as the Expanded Medical Kit (XMK)
Overwing: A term used to describe an area of the fuselage that is located directly above the aircraft's wings.
Extinguisher

17. 2000
1:00 am
A passenger manifest code that identifies a passenger who is hearing-impaired.
Moveable wing surfaces hinged to the wing's leading edge and trailing edge; Extending the wing flaps increases wing surface and lift for takeoff or landing. Retracting the flaps reduces wing surface area thus reducing friction and drag for high speed
8:00 pm

18. CA (CAPT)
Service.
4:00 am
Non-Revenue Space Available (see NON-REV)
Captain

19. MX
JS: An extra crewmember seat in the flight deck or cabin that authorized personnel may occupy during a flight.
Turbulence
A designator code assigned to flights that have been cancelled due to a maintenance problem.
Notification - preparation - impact and evacuation. The four phoses of a planned emergency.

20. Turbulence
An atmospheric condition characterized by sudden wind direction and velocity.
Bright
A global airline alliance partnership with Delta - Airlines - Aeroflot - AeroMexico - Air France - Alitalia - China Southern Airlines - CSA Czech Airlines - KLM Royal Dutch Airlines - Korean Air - Air Europa and Kenya Airways.
Abbreviation for a choice of beverage.

21. BLND
A passenger manifest code that identifies a passenger who is visually impaired.
Flight Information Display System: Monitors - located in airport terminal - which are used to display flight information to the public.
Area of an aircraft cabin used to tabulate passenger numbers for weight and balance purposes.
National Transportation Safety Board: A federal agency that focuses primarily on the causes of accidents and issues recommendations for changes in the various transportation industries.

22. BP
Department of Transportation: A federal agency that focuses primarily on domestic transportation.
Boarding Pass: A card or printed paper containing seat location and boarding priority information - which passengers present to a customer service agent in order to gain access to an aircraft for boarding.
Located on the trailing edge of the wing to provide roll control
Inoperative.

23. NTSB
Infant Life Vest.
A passenger Manifest code that identifies a passenger whocan ascend/descend steps and make his own way to/from cabin seat;requires wheelchair for distance to/from AC door.
Oxygen
National Transportation Safety Board: A federal agency that focuses primarily on the causes of accidents and issues recommendations for changes in the various transportation industries.

24. FAR
Dead Head: A crewmember who is on duty and traveling to or from an assignment on a flight - but is not scheduled to perform any specific duties aboard that flight.
The under structure and wheel units (main gear and nose gear) that support the weight of the aircraft while on the ground; this gear retracts during flight
Leave of Absence
Federal Aviation Regulations: Federal Law specific to aviation that is published by the Federal Aviation ?Administration (see CFR)

25. ILV
9:00 pm
Manual Deploy Tool: A tool that is used to gain access to various panels on the E175 aircraft.
Main body of the aircraft to which the wings - landing gear and tail are attached
Infant Life Vest.

26. EFL
Bright
A paved area - at or near the terminal - where aircraft park
Emergency Flash Light
United States Postal Service (Postal Inspector): A law enforcement division of the USPS that focuses primarily o criminal mail activity.

27. BEV
Moveable wing surfaces hinged to the wing's leading edge and trailing edge; Extending the wing flaps increases wing surface and lift for takeoff or landing. Retracting the flaps reduces wing surface area thus reducing friction and drag for high speed
As moist air is carried upward - it combines with colder air to form ____________.
Designator code for Delta Airlines.
Abbreviation for a choice of beverage.

28. Load Factor
Child-Restraint System: A government-approved child seat that is designed to protect small children.
A passenger manifest code that identifies a service animal traveling with a passenger.
The ratio between the number of seats on a given flight or system versus the total number of seats in the airline inventory by the flight or system. It is expressed in percentages.
An airplane seat in the row immediately behind the bulkhead.

29. ABP
Able Bodied Person: A passenger selected by the flight attendant to assist during an emergency situation.
Customer Service Agent
9:00 am
Dead Head: A crewmember who is on duty and traveling to or from an assignment on a flight - but is not scheduled to perform any specific duties aboard that flight.

30. REV
A segment status code in a passenger name record indicating the passenger's boarding priority.
A passenger manifest code that identifies a service animal traveling with a passenger.
Flight Attendant Irregularity Report: An online document available to FAs for the purpose of documenting and communicating any type in incident - irregularity - concern or question to management.
Revision: A permanent change to the manual that must be read then recorded and inserted into the manual immediately.

31. FA
Non-revenue passenger: A person who is traveling as a passenger under an airline's flight benefits program (usually for free or at an industry discount rate.
Manual Deploy Tool: A tool that is used to gain access to various panels on the E175 aircraft.
Flight Attendant: An individual who is trained and certified in emergency - first aid - cabin preparation and passenger safety duties.
The forward edge of a wing.

32. PS
Automated External Defibrillator. - An automated medical device that detects heart fibrillation and may administer an electrical shock to reestablish a normal heartbeat.
Positive Space: A term that describes when a seat assignment is reserved for a crewmember or employee who is reqired to travel on a flight for Company business or operational need.
2:00 am
oreign Object Debris/Damage/Disposal: A term used to describe either an item on the ramp - taxiway - or runway areas that could potentially cause damage to an aircraft; damage caused to an aircraft by foreign object debis; or a designated receptacle

33. Base Station
The domicile city where crewmembers are indefinitely assigned to work.
Push-to-Talk: A button on the PA handset that must be depressed in order for announcements to carry over the cabin speaker system
The interior section of an aircraft that is occupied by the passengers and cabin crewmembers.
Connection: A Passenger who is making a connection to another flight to reach a final destination.

34. Jumpseat Authority

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35. PA
A device used in place of a fuse - which breaks and electrical current in the event of an overload.
A guest that is traveling on a free or service charge ticket (usually an employee)
Public Address/Announcement.
Refers to Halon 1211 fire extinguishers.

36. BP Status

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37. Deplane
Period of time that separates two duty periods/flights within a crew pattern
7:00 pm
The forward edge of a wing.
o exit the aircraft under normal circumstances.

38. Inboard
2:00 pm
Denotes a position closest to the center of the aircraft
7:00 pm
A process of controlling airflow into and out of passenger and crew compartments to maintain a normal atmosperic pressure for the occupants

39. Cabin Crew
Refers generally to an entire cabin crew and not a specific flight attendant position.
Emergency.
Non-Revenue Space Available (see NON-REV)
Main Cabin Door: The passenger entry door of an aircraft that is used for boarding and deplaning.

40. Narrpw Bpde
Classification of commercial jet aircraft thaat have one aisle and a maximum of six-across seating.
The department that is responsible for the Company's computer hardware - software - and network systems.
Flight.
Window.

41. POI
An emergency landing into water.
The left side of the aircraft - facing forward.
Wind that is moving in the same direction an aircraft is traveling.
Principal Operating Inspector: An FAA official who specifically oversees and air carrier at the local level.

42. 1000
10:00 am
Flight.
Air Trafic Control: A division of the Federal Aviation Administration responsible for the expeditions and safe movement of aircraft on the ground and in the airspace system.
Special Service Request: A term that identifies a passenger who has a particular need or condition (such as a passenger with a carry-on pet or who purchased an extra seat).

43. ASAP
A passenger who has paid a quoted fare for a reserved seat on board an aircraft.
The movement of an aircraft on the surface under its own power.
Lavatory: The official term for an aircraft's restroom.
Airline Safety Action Program: A coordinated program between the FAA - ALPA and Select air carrier departments that allows certain FAA-certified Company employees to report violations made in error in the interest of improving safety without fear of

44. 0700
Revision: A permanent change to the manual that must be read then recorded and inserted into the manual immediately.
Flight Attendant Service Trends Form: A form carried on the aircraft for the purposes of documenting and communicating any discrepancies involving catering and aircraft cleaning.
7:00 am
Toward the tail section of the aircraft

45. RT
Left Hand
Recurrent Training: FAA-mandated annual flight attendant training
Irregular Operation.
An unscheduled non-revenue flight on which only crewmembers and authorized personnel or cargo are permitted on board.

46. First Officer
Pilot second in command; occupies right seat in flight deck
Overhead bin.
Classification of commercial jet aircraft thaat have one aisle and a maximum of six-across seating.
A passenger manifest code that indicates a passenger does not speak or understand English.

47. PSI
Pounds per Square Inch.
Emergency Medical Technician: An individual specifically trained in advanced emergency life-support techniques and equipment.
Federal Flight Deck Officer: A certified pilot employed by an air carrier who is authorized by federal law to carry a firearm while on duty aboard an aircraft.
3:00 am

48. Checklist
Ground Security Coordinator: An individual trained and qualified in airport security regulations and procedures who is responsible for an airline's security-related events at the station.
Able Bodied Person: A passenger selected by the flight attendant to assist during an emergency situation.
A formal list used to identify - schedule - compare - or verify a group of elements or actions.
Passenger Service Kit

49. Call Light
Transportation Security Administration: A federal agency within the Department of Homeland Security that focuses primarily on transportation security matters.
A light signaling ITMs to respond to guest needs or crew communication
Designator Code For Compass Airlines
First Aid Kt.

50. Fog
A passenger manifest code that identifies a passenger who requires escort (such as a unaccompanied minor).
A process of controlling airflow into and out of passenger and crew compartments to maintain a normal atmosperic pressure for the occupants
A form of low stratus clouds that causes low visibility.
Toward the tail section of the aircraft

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Flight Attendant Training

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