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Flight Attendant Training

Instructions:

Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can study here.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.

1. Landing gear
The under structure and wheel units (main gear and nose gear) that support the weight of the aircraft while on the ground; this gear retracts during flight
Non-revenue passenger: A person who is traveling as a passenger under an airline's flight benefits program (usually for free or at an industry discount rate.
JSA: The PIC's authority to deny access to a flight deck jumpseat to an authorized person.
Intercom (Inter-phone): An aircraft's internal communications system through which crew members communicate during flight.

2. WCHR
2:00 am
A passenger manifest code that identifies a passenger who requires escort (such as a unaccompanied minor).
A passenger Manifest code that identifies a passenger whocan ascend/descend steps and make his own way to/from cabin seat;requires wheelchair for distance to/from AC door.
7:00 am

3. GSC

4. Preflight
A required inspection of the cabin interior and emergency equipment - prior to passenger boarding - on any aircraft on which the assigned flight attendant(s) has not previously performed a preflight inspection on the same calendar day.
Inflight Security Coordinator: A person trained and qualified in aircraft security regulations and procedures who is responsible for security-related events that occur during flight (typically the PIC).
Federal Flight Deck Officer: A certified pilot employed by an air carrier who is authorized by federal law to carry a firearm while on duty aboard an aircraft.
Located on the trailing edge of the vertical stabilizer and controls the forward left/right direction of the aircraft

5. FOM
12:00 am
Flight Operations Manual: A procedures manual. of which the Fight Attendant Manual is an accepted part - which is approved by the FAA for Compass Airlines flight operations.
2:00 pm
Inoperative.

6. IOE
A required inspection of the cabin interior and emergency equipment - prior to passenger boarding - on any aircraft on which the assigned flight attendant(s) has not previously performed a preflight inspection on the same calendar day.
Initial Operating Experience: On-the-job training time required by the FAA following completion of classroom ground instruction.
Designator code for Delta Airlines.
Main Cabin Door: The passenger entry door of an aircraft that is used for boarding and deplaning.

7. CSI
A passenger manifest code that identifies a passenger of considerable size who has purchased two adjacent seats in the same row.
Cardiopulmonary Resuscitation: A first aid procedure in which a victim's heartbeat and breathing are manually supported by another individual.
Cabin Safety Inspector: A Federal Aviation Administration safety inspector who specifically focuses on flight attendants and procedures withing the aircraft cabin.
Information

8. Vertical Stabilizer
Flight Attendant Manual.
Vertical airfoil at the tail of the aircraft that controls the left/right direction (yaw)
7:00 pm
Systems Operation Control: The Company department that is comprised of Dispatch - Crew Scheduling and Maintenance Control personnel.

9. ISC
An enclosed walkway used as a loading bridge between the terminal gate and the aircraft cabin that allows the passengers direct - protected access to an aircraft from the terminal. Also know as a jetway.
Security Identification Display Area: A restricted area withing an airport that may only be accessed by authorized personnel who must display proper identification at all times.
Left Hand
Inflight Security Coordinator: A person trained and qualified in aircraft security regulations and procedures who is responsible for security-related events that occur during flight (typically the PIC).

10. PSU
Passenger Service Unit: A panel located above passenger seats that includes the flight attendant call button - informative signs and/or placards - reading lights - oxygen masks and gasper vents.
Notification - preparation - impact and evacuation. The four phoses of a planned emergency.
Code of Federal Regulations: The complete list of federal laws in which Federal Aviation Regulation are found.
Complaint Resolution Officer: A person trained to resolve any disputes that arise when accommodating passengers with disabilities.

11. AED
Automated External Defibrillator. - An automated medical device that detects heart fibrillation and may administer an electrical shock to reestablish a normal heartbeat.
5:00 am
Flight Attendant Read File: A memorandum issued to alert to flight attendants of pertinent operational information.
Denotes a position closest to the center of the aircraft

12. NRPS
Non-Revenue Positive Space: An employee who is traveling on Company business and has a confirmed seat assignment on a flight.
5:00 am
Lavatory: The official term for an aircraft's restroom.
Air Trafic Control: A division of the Federal Aviation Administration responsible for the expeditions and safe movement of aircraft on the ground and in the airspace system.

13. LRBL
Least Risk Bomb Location: The location inside of an aircraft that will suffer the minimum possible damage from the explosive forces of a bomb.
10:00 pm
Souls on Board: The total numbers of individuals on board an aircraft (including crewmembers).
The interior section of an aircraft that is occupied by the passengers and cabin crewmembers.

14. Non revenue Guest
A guest that is traveling on a free or service charge ticket (usually an employee)
4:00 pm
Notification - preparation - impact and evacuation. The four phoses of a planned emergency.
9:00 pm

15. Layover Period
Period of time that separates two duty periods/flights within a crew pattern
Area of an aircraft cabin used to tabulate passenger numbers for weight and balance purposes.
The engine exhaust power produced when an aircraft's engines are running.
9:00 am

16. 0900
A person who has entered a country illegally and in formally removed from that country at a later date.
Flight Operations Manual: A procedures manual. of which the Fight Attendant Manual is an accepted part - which is approved by the FAA for Compass Airlines flight operations.
9:00 am
JSA: The PIC's authority to deny access to a flight deck jumpseat to an authorized person.

17. 1700
JSA: The PIC's authority to deny access to a flight deck jumpseat to an authorized person.
5:00 pm
Infant Life Vest.
Located on the trailing edge of the wing to provide roll control

18. INFT
A passenger manifest code that identifies and infant passenger.
2:00 pm
o exit the aircraft under normal circumstances.
United States Postal Service (Postal Inspector): A law enforcement division of the USPS that focuses primarily o criminal mail activity.

19. ESCT
A guest that is traveling on a free or service charge ticket (usually an employee)
Includes spouse - children - stepchildren - grandchildren - parents - stepparents - grandparents - siblings and in-laws.
A passenger manifest code that identifies a prisoner under law enforcement escort.
Oxygen

20. TDY
Pounds per Square Inch.
Temporary Duty: A temporary assignment to another crewmember domicile.
The left side of the aircraft - facing forward.
The department that focuses solely on flight attendants and in-flight cabin procedures.

21. BLND
A passenger manifest code that identifies a passenger who is visually impaired.
Airport building from which air traffic controllers can oversee and direct all aircraft movement
Emergency Medical Technician: An individual specifically trained in advanced emergency life-support techniques and equipment.
A passenger manifest code that indicates a passenger does not speak or understand English.

22. BEV
An atmospheric condition characterized by sudden wind direction and velocity.
Abbreviation for a choice of beverage.
Service.
1:00 am

23. CRO
Oxygen
9:00 am
Complaint Resolution Officer: A person trained to resolve any disputes that arise when accommodating passengers with disabilities.
Denotes a position closest to the center of the aircraft

24. SRVA
Extra Flight crewmember.
A passenger manifest code that identifies a service animal traveling with a passenger.
4:00 pm
A passenger manifest code identifying a passenger who has brought a carry-on pet in the cabin.

25. PIC
Pilot in Command: The flight crewmember who is oltimately responsible for and has ultimate command authority over the safe and efficient operation of a flight (the captain)
Left Hand
The left side of the aircraft - facing forward.
11:00 am

26. FWD
Forward: Toward the nose of the aircraft.
Extra Flight crewmember.
Air Trafic Control: A division of the Federal Aviation Administration responsible for the expeditions and safe movement of aircraft on the ground and in the airspace system.
Hazardous Material: A substance of material with potentially hazardous characteristics that may pose unreasonable risk to health - safety - and property when transported by air.

27. DOT
Systems Operation Control: The Company department that is comprised of Dispatch - Crew Scheduling and Maintenance Control personnel.
Push-to-Talk: A button on the PA handset that must be depressed in order for announcements to carry over the cabin speaker system
Department of Transportation: A federal agency that focuses primarily on domestic transportation.
The critical phase of flight - which includes all ground operations involving taxi - takeoff and landing - and all flight operations below 10 -000 feet (except cruise flight) during which all flight deck communication is limited to operational and sa

28. EFL
Recurrent Training: FAA-mandated annual flight attendant training
Emergency Flash Light
A period of time when a crewmember is on-call for duty and must report to work within a specified period of time.
Right Hand

29. OHB
Overhead bin.
3:00 am
The forward edge of a wing.
Lavatory: The official term for an aircraft's restroom.

30. Air Traffic Control
Used to describe non-routine operation in which certain procedures or actions must be taken to protect from hazard.
The right side of the aircraft - facing forward.
The persons designated to ensure the orderly flow of all aircraft traffic both on the ground and in the air
Dead Head: A crewmember who is on duty and traveling to or from an assignment on a flight - but is not scheduled to perform any specific duties aboard that flight.

31. Thunderstorms
Severe forms of cumulus clouds.
A designator code assigned to flights that have been cancelled due to a maintenance problem.
On Time.
A segment status code in a passenger name record indicating the passenger's boarding priority.

32. D/H
Dead Head: A crewmember who is on duty and traveling to or from an assignment on a flight - but is not scheduled to perform any specific duties aboard that flight.
KTS: A speed measurement based on nautical miles traveled per hour.
Emergency Medical Technician: An individual specifically trained in advanced emergency life-support techniques and equipment.
6:00 pm

33. GRND
5:00 am
Ground
A segment status code in a passenger name record indicating the passenger's boarding priority.
Second in Command: The flight crewmember that assists the PIC with decision-making to ensure the safe operation of a flight (the first officer).

34. Narrpw Bpde
Passenger Name Record. A computer record of a passenger's information and itinerary.
A city where a crew rests while waiting for the next scheduled flight.
A passenger manifest code identifying a passenger who has brought a carry-on pet in the cabin.
Classification of commercial jet aircraft thaat have one aisle and a maximum of six-across seating.

35. MDT
Manual Deploy Tool: A tool that is used to gain access to various panels on the E175 aircraft.
Inflight Security Coordinator: A person trained and qualified in aircraft security regulations and procedures who is responsible for security-related events that occur during flight (typically the PIC).
A term that describes the ramp areas of the airport.
Estimated Time of Arrival.

36. Revenue Passenger
A passenger who has paid a quoted fare for a reserved seat on board an aircraft.
Turbulence
A passenger manifest code that identifies a passenger who has been assigned a seat in an emergency exit row.
Transportation between any two points within Puerto Rico - the U.S. Virgin Islands - the District of Columbia - or any state of the United States of America.

37. External Customer
10:00 am
12:00 pm
Any person who is not an employee of Compass Airlines with whom an employee interacts.
United States Postal Service (Postal Inspector): A law enforcement division of the USPS that focuses primarily o criminal mail activity.

38. HAZMAT
A period of elapsed time - using either Universal Coordinated or local time - which begins at midnight and ends 24 hours later at the next midnight.
Main Cabin Door: The passenger entry door of an aircraft that is used for boarding and deplaning.
Hazardous Material: A substance of material with potentially hazardous characteristics that may pose unreasonable risk to health - safety - and property when transported by air.
Classification of commercial jet aircraft thaat have one aisle and a maximum of six-across seating.

39. EMK
Emergency Medical Kit - also referred to as the Expanded Medical Kit (XMK)
The persons designated to ensure the orderly flow of all aircraft traffic both on the ground and in the air
Customer Service Agent
Connection: A Passenger who is making a connection to another flight to reach a final destination.

40. Call Light
Federal Bureau of Investigation: A federal law enforcement agency that focuses primarily on national felony crimes.
Refers generally to an entire cabin crew and not a specific flight attendant position.
A designator code assigned to flights that have been cancelled due to a maintenance problem.
A light signaling ITMs to respond to guest needs or crew communication

41. OJI
2:00 am
On-the-Job Injury.
Passenger. The word "passenger" - as used throughout the Code of Federal Regulations - means any passenger regardless of age unless the in qualified by definition.
A form of low stratus clouds that causes low visibility.

42. FA
A passenger manifest code that identifies a passenger who does not need a wheelchair but still requires assistance.
A passenger manifest code that identifies a passenger who requires a lift device to ascend and descend stairs - but is able to make his own way to/from cabin seat.
Flight Attendant: An individual who is trained and certified in emergency - first aid - cabin preparation and passenger safety duties.
Transportation between any two points within Puerto Rico - the U.S. Virgin Islands - the District of Columbia - or any state of the United States of America.

43. O2
Emergency Medical Technician: An individual specifically trained in advanced emergency life-support techniques and equipment.
Oxygen
8:00 pm
A passenger manifest code that identifies a passenger who is visually impaired.

44. XFA
Extra Flight attendant.
The period of elapsed time - using either Universal Coordinated or local time between a crewmember's reporting for an assignment involving flight time and release from that assignment by the air carrier. [121.467(a)]
Main Cabin Door: The passenger entry door of an aircraft that is used for boarding and deplaning.
A specific altitude assigned to an aircraft by Air Traffic Control at which that aircraft must remain until further directed by ATC (usually due to heavy flight traffic)

45. Air Carrier
As moist air is carried upward - it combines with colder air to form ____________.
A passenger manifest code that identifies a passenger who requires escort (such as a unaccompanied minor).
The movement of an aircraft on the surface under its own power.
An aircraft operator who is certified by the FAA to engage in air transportation.

46. Tarmac
United States Postal Service (Postal Inspector): A law enforcement division of the USPS that focuses primarily o criminal mail activity.
A term that describes the ramp areas of the airport.
Revision: A permanent change to the manual that must be read then recorded and inserted into the manual immediately.
Located on the trailing edge of the vertical stabilizer and controls the forward left/right direction of the aircraft

47. SOB
Passenger. The word "passenger" - as used throughout the Code of Federal Regulations - means any passenger regardless of age unless the in qualified by definition.
Denotes a position closest to the center of the aircraft
Souls on Board: The total numbers of individuals on board an aircraft (including crewmembers).
Passenger Service Unit: A panel located above passenger seats that includes the flight attendant call button - informative signs and/or placards - reading lights - oxygen masks and gasper vents.

48. 0100
FD: The interior section of an aircraft that is occupied by the flight crewmembers. (captain and first officers)
Pilot in Command: The flight crewmember who is oltimately responsible for and has ultimate command authority over the safe and efficient operation of a flight (the captain)
1:00 am
An unscheduled non-revenue flight on which only crewmembers and authorized personnel or cargo are permitted on board.

49. CA (CAPT)
Captain
Toward the tail section of the aircraft
An emergency landing into water.
Cardiopulmonary Resuscitation: A first aid procedure in which a victim's heartbeat and breathing are manually supported by another individual.

50. PSI
Window.
Pounds per Square Inch.
5:00 am
Information