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Flight Attendant Training

Instructions:

Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can study here.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.

1. Internal customer
3:00 am
Extra Flight crewmember.
Any person currently employed by Compass Airlines with whom any other compass Airlines employee interacts.
A passenger manifest code that identifies a passenger of considerable size who has purchased two adjacent seats in the same row.

2. Operations Bulletin
A period of time when a crewmember is on-call for duty and must report to work within a specified period of time.
A change to the manual (that will be included in a later revision) that must be read - then recorded and inserted into the manual immediately.
Main body of the aircraft to which the wings - landing gear and tail are attached
A paved area - at or near the terminal - where aircraft park

3. Horizontal Stabilizer
Overwing: A term used to describe an area of the fuselage that is located directly above the aircraft's wings.
A passenger manifest code that identifies a prisoner under law enforcement escort.
As moist air is carried upward - it combines with colder air to form ____________.
Horizontal airfoil at the tail of the aircraft that creates lift

4. Bulkhead
First Officer (see SIC).
A dividing wall within the aircraft (usually extends from floor to ceiling)
A passenger manifest code that identifies a passenger who is completely immobile - requires a wheelchair and also a lift device to ascend and descend stairs.
Forward: Toward the nose of the aircraft.

5. EVAC
Non-Revenue Positive Space: An employee who is traveling on Company business and has a confirmed seat assignment on a flight.
Dead Head: A crewmember who is on duty and traveling to or from an assignment on a flight - but is not scheduled to perform any specific duties aboard that flight.
Ground Security Coordinator: An individual trained and qualified in airport security regulations and procedures who is responsible for an airline's security-related events at the station.
Evacuation

6. Rest Period
A written requirement established by an air carrier that is expected to be complied with by all appropriate personnel.
A period of elapsed time - using Universal Coordinated or local time - when a crewmember is free from duty or responsibility to work.
11:00 pm
First Officer (see SIC).

7. SOB
Emergency Light Switch
Passenger. The word "passenger" - as used throughout the Code of Federal Regulations - means any passenger regardless of age unless the in qualified by definition.
Souls on Board: The total numbers of individuals on board an aircraft (including crewmembers).
Refers to Halon 1211 fire extinguishers.

8. 2200
Law Enforcement Officer: A person who is authorized to carry weapons on board the aircraft.
2:00 pm
Flight Information Display System: Monitors - located in airport terminal - which are used to display flight information to the public.
10:00 pm

9. OT
Located on the trailing edge of the horizontal stabilizer; controls up/down attitude of aircraft
Date of Hire.
On Time.
Wind that is moving in the opposite direction an aircraft is traveling.

10. EFL
Emergency Flash Light
A period of elapsed time - using Universal Coordinated or local time - when a crewmember is free from duty or responsibility to work.
Recurrent Training: FAA-mandated annual flight attendant training
Standby: Any passenger who is waiting for a seat to become available on a flight.

11. Turbulence
An atmospheric condition characterized by sudden wind direction and velocity.
Pilot in Command: The flight crewmember who is oltimately responsible for and has ultimate command authority over the safe and efficient operation of a flight (the captain)
A passenger manifest code that identifies a service animal traveling with a passenger.
The ratio between the number of seats on a given flight or system versus the total number of seats in the airline inventory by the flight or system. It is expressed in percentages.

12. 2100
9:00 am
A paved area - at or near the terminal - where aircraft park
Flight Operations Manual: A procedures manual. of which the Fight Attendant Manual is an accepted part - which is approved by the FAA for Compass Airlines flight operations.
9:00 pm

13. Weight & Balance
A process of measuring the distribution of the payload weight - total aircraft weight - and the resulting center of gravity of and aircraft before flight.
Located on the trailing edge of the horizontal stabilizer; controls up/down attitude of aircraft
An atmospheric condition characterized by sudden wind direction and velocity.
Federal Aviation Administration: A federal agency within the Department of Transportation that has direct oversight of aviation operations and laws.

14. Jumpseat Authority

15. MAINT
Least Risk Bomb Location: The location inside of an aircraft that will suffer the minimum possible damage from the explosive forces of a bomb.
Notification - preparation - impact and evacuation. The four phoses of a planned emergency.
A build up of electrical charges in cloud formations.
Maintenance: The department responsible for ensuring the aircraft fleet is properly inspected - maintained - repaired and airworthy.

16. ISC
An emergency landing into water.
Pilot second in command; occupies right seat in flight deck
o exit the aircraft under normal circumstances.
Inflight Security Coordinator: A person trained and qualified in aircraft security regulations and procedures who is responsible for security-related events that occur during flight (typically the PIC).

17. leading edge
Forward portion of wing
9:00 pm
Right Hand
5:00 pm

18. 0900
9:00 pm
Complimentary
9:00 am
Lavatory: The official term for an aircraft's restroom.

19. 2300
11:00 pm
Notification - preparation - impact and evacuation. The four phoses of a planned emergency.
The interior section of an aircraft that is occupied by the passengers and cabin crewmembers.
Electronic Ticket (E-Ticket): A ticket that is purchased by the passenger on the internet.

20. FAM
Infant Life Vest.
Federal Air Marshall: A federal law enforcement officer who is specifically trained to prevent any attempt to take control of a commercial aircraft during flight.
Located on the trailing edge of the horizontal stabilizer; controls up/down attitude of aircraft
5:00 am

21. IOE
The forward edge of a wing.
A passenger Manifest code that identifies a passenger whocan ascend/descend steps and make his own way to/from cabin seat;requires wheelchair for distance to/from AC door.
Bright
Initial Operating Experience: On-the-job training time required by the FAA following completion of classroom ground instruction.

22. PSU
9:00 am
No Show. A scheduling code added to a crewmember's schedule when an MFA is determined to be the result of a failure to report for work or call-in prior to the prescribed time limit.
Passenger Service Unit: A panel located above passenger seats that includes the flight attendant call button - informative signs and/or placards - reading lights - oxygen masks and gasper vents.
Systems Operation Control: The Company department that is comprised of Dispatch - Crew Scheduling and Maintenance Control personnel.

23. SERV
Pilot in Command: The flight crewmember who is oltimately responsible for and has ultimate command authority over the safe and efficient operation of a flight (the captain)
9:00 am
Service.
A period of elapsed time - using either Universal Coordinated or local time - which begins at midnight and ends 24 hours later at the next midnight.

24. I/C

25. Immediate Family
Missed Flight Assignment: A scheduling code designating a flight assignment that has been missed.
Code of Federal Regulations: The complete list of federal laws in which Federal Aviation Regulation are found.
Includes spouse - children - stepchildren - grandchildren - parents - stepparents - grandparents - siblings and in-laws.
Recurrent Training: FAA-mandated annual flight attendant training

26. TURB
Turbulence
JS: An extra crewmember seat in the flight deck or cabin that authorized personnel may occupy during a flight.
Pilot in Command: The flight crewmember who is oltimately responsible for and has ultimate command authority over the safe and efficient operation of a flight (the captain)
Refers to Halon 1211 fire extinguishers.

27. FARF
The department that is responsible for the Company's computer hardware - software - and network systems.
Forward: Toward the nose of the aircraft.
A specific altitude assigned to an aircraft by Air Traffic Control at which that aircraft must remain until further directed by ATC (usually due to heavy flight traffic)
Flight Attendant Read File: A memorandum issued to alert to flight attendants of pertinent operational information.

28. Fuselage
Cardiopulmonary Resuscitation: A first aid procedure in which a victim's heartbeat and breathing are manually supported by another individual.
The right side of the aircraft - facing forward.
Airport building from which air traffic controllers can oversee and direct all aircraft movement
The body of an aircraft - excluding the wings and empennage.

29. MCD
Main Cabin Door: The passenger entry door of an aircraft that is used for boarding and deplaning.
Inoperative.
Service.
11:00 pm

30. RON
Remain over Night
Missed Flight Assignment: A scheduling code designating a flight assignment that has been missed.
A build up of electrical charges in cloud formations.
A dividing wall within the aircraft (usually extends from floor to ceiling)

31. LOEP
A passenger manifest code that identifies a prisoner under law enforcement escort.
Connection: A Passenger who is making a connection to another flight to reach a final destination.
Initial Operating Experience: On-the-job training time required by the FAA following completion of classroom ground instruction.
List of Effective Pages: A list of page numbers that notes the current revision number for each page within the manual.

32. SSR
1:00 am
Special Service Request: A term that identifies a passenger who has a particular need or condition (such as a passenger with a carry-on pet or who purchased an extra seat).
A passenger manifest code that identifies a service animal traveling with a passenger.
The interior section of an aircraft that is occupied by the passengers and cabin crewmembers.

33. Taxi
A process of controlling airflow into and out of passenger and crew compartments to maintain a normal atmosperic pressure for the occupants
10:00 am
The movement of an aircraft on the surface under its own power.
The body of an aircraft - excluding the wings and empennage.

34. N/S

35. Procedure
Information
A guest that pays a fare for their ticket
A logical progression of actions and/or decisions established by an air carrier with which the appropriate personnel can achieve a specific objective.
A period of elapsed time - using Universal Coordinated or local time - when a crewmember is free from duty or responsibility to work.

36. FAR
Located on the trailing edge of the vertical stabilizer and controls the forward left/right direction of the aircraft
Flight Information Display System: Monitors - located in airport terminal - which are used to display flight information to the public.
Federal Aviation Regulations: Federal Law specific to aviation that is published by the Federal Aviation ?Administration (see CFR)
Airline Safety Action Program: A coordinated program between the FAA - ALPA and Select air carrier departments that allows certain FAA-certified Company employees to report violations made in error in the interest of improving safety without fear of

37. PETC
A passenger manifest code identifying a passenger who has brought a carry-on pet in the cabin.
A passenger manifest code that identifies a passenger who is visually impaired.
Cabin Safety Inspector: A Federal Aviation Administration safety inspector who specifically focuses on flight attendants and procedures withing the aircraft cabin.
United States Postal Service (Postal Inspector): A law enforcement division of the USPS that focuses primarily o criminal mail activity.

38. SIDA
Forward portion of wing
4:00 am
Security Identification Display Area: A restricted area withing an airport that may only be accessed by authorized personnel who must display proper identification at all times.
Flight Information Display System: Monitors - located in airport terminal - which are used to display flight information to the public.

39. DL
Refers generally to an entire cabin crew and not a specific flight attendant position.
11:00 pm
A device used in place of a fuse - which breaks and electrical current in the event of an overload.
Designator code for Delta Airlines.

40. BRT
An airplane seat in the row immediately behind the bulkhead.
Ground Security Coordinator: An individual trained and qualified in airport security regulations and procedures who is responsible for an airline's security-related events at the station.
Principal Operating Inspector: An FAA official who specifically oversees and air carrier at the local level.
Bright

41. 2400
12:00 am
Revision: A permanent change to the manual that must be read then recorded and inserted into the manual immediately.
Flight Information Display System: Monitors - located in airport terminal - which are used to display flight information to the public.
Special Service Request: A term that identifies a passenger who has a particular need or condition (such as a passenger with a carry-on pet or who purchased an extra seat).

42. Ferry Flight
3:00 am
An unscheduled non-revenue flight on which only crewmembers and authorized personnel or cargo are permitted on board.
Revision: A permanent change to the manual that must be read then recorded and inserted into the manual immediately.
Passenger Service Unit: A panel located above passenger seats that includes the flight attendant call button - informative signs and/or placards - reading lights - oxygen masks and gasper vents.

43. Missed Flight Assignment
12:00 pm
Any person who is not an employee of Compass Airlines with whom an employee interacts.
Missed Flight Assignment: A scheduling code designating a flight assignment that has been missed.
Protective Breathing Equipment: A portable smoke hood and oxygen supply used for firefighting on board an aircraft.

44. 1000
A form of low stratus clouds that causes low visibility.
Automated External Defibrillator. - An automated medical device that detects heart fibrillation and may administer an electrical shock to reestablish a normal heartbeat.
10:00 am
Located on the trailing edge of the vertical stabilizer and controls the forward left/right direction of the aircraft

45. Air Traffic Control
The persons designated to ensure the orderly flow of all aircraft traffic both on the ground and in the air
Extinguisher
Customer Service Agent
A passenger manifest code that identifies a passenger who is hearing-impaired.

46. 1600
3:00 pm
FD: The interior section of an aircraft that is occupied by the flight crewmembers. (captain and first officers)
4:00 pm
The ratio between the number of seats on a given flight or system versus the total number of seats in the airline inventory by the flight or system. It is expressed in percentages.

47. Control Tower
Connection: A Passenger who is making a connection to another flight to reach a final destination.
Airport building from which air traffic controllers can oversee and direct all aircraft movement
Notification - preparation - impact and evacuation. The four phoses of a planned emergency.
Denotes a position furthest from the center of the aircraft

48. 1900
7:00 pm
A form of low stratus clouds that causes low visibility.
A period of time when a crewmember is on-call for duty and must report to work within a specified period of time.
Lavatory: The official term for an aircraft's restroom.

49. EXIT
Manual Deploy Tool: A tool that is used to gain access to various panels on the E175 aircraft.
A passenger manifest code that identifies a passenger who has been assigned a seat in an emergency exit row.
Hazardous Material: A substance of material with potentially hazardous characteristics that may pose unreasonable risk to health - safety - and property when transported by air.
Non-Revenue Space Available (see NON-REV)

50. Thunderstorms
Classification of commercial jet aircraft thaat have one aisle and a maximum of six-across seating.
An airplane seat in the row immediately behind the bulkhead.
Principal Operating Inspector: An FAA official who specifically oversees and air carrier at the local level.
Severe forms of cumulus clouds.