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Flight Attendant Training

Instructions:

Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can study here.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.

1. 1500
Located directly forward of the trailing edge flaps to assist the ailerons in roll control and to act as speed brakes for descent and landing
3:00 pm
Security Identification Display Area: A restricted area withing an airport that may only be accessed by authorized personnel who must display proper identification at all times.
Period of time that separates two duty periods/flights within a crew pattern

2. Vertical Stabilizer
Designator Code For Compass Airlines
Ground Security Coordinator: An individual trained and qualified in airport security regulations and procedures who is responsible for an airline's security-related events at the station.
Automated External Defibrillator. - An automated medical device that detects heart fibrillation and may administer an electrical shock to reestablish a normal heartbeat.
Vertical airfoil at the tail of the aircraft that controls the left/right direction (yaw)

3. PSI
A passenger manifest code identifying a passenger who has brought a carry-on pet in the cabin.
Air Trafic Control: A division of the Federal Aviation Administration responsible for the expeditions and safe movement of aircraft on the ground and in the airspace system.
The engine exhaust power produced when an aircraft's engines are running.
Pounds per Square Inch.

4. 1200
Light-Emitting Diode: Found on the emergency flashlight - this light gives a continuous visual indication of the battery's readiness.
12:00 pm
Automated External Defibrillator. - An automated medical device that detects heart fibrillation and may administer an electrical shock to reestablish a normal heartbeat.
A passenger Manifest code that identifies a passenger whocan ascend/descend steps and make his own way to/from cabin seat;requires wheelchair for distance to/from AC door.

5. Inboard
Occurs when temperatures are below freezing and water vapors are transformed into ice crystals.
Denotes a position closest to the center of the aircraft
Estimated Time of Arrival.
12:00 am

6. Headwind
Any person who is assigned to perform duties on board an aircraft during flight time.
Abbreviation for a choice of beverage.
Wind that is moving in the opposite direction an aircraft is traveling.
Federal Flight Deck Officer: A certified pilot employed by an air carrier who is authorized by federal law to carry a firearm while on duty aboard an aircraft.

7. CSA
Emergency Flash Light
Wind that is moving in the opposite direction an aircraft is traveling.
Pilot in command of the aircraft; occupies left seat in flight deck
Customer Service Agent

8. LOEP
Non-revenue passenger: A person who is traveling as a passenger under an airline's flight benefits program (usually for free or at an industry discount rate.
Estimated Time of Departure.
List of Effective Pages: A list of page numbers that notes the current revision number for each page within the manual.
Occurs when temperatures are below freezing and water vapors are transformed into ice crystals.

9. GRND
3:00 pm
Ground
Special Service Request: A term that identifies a passenger who has a particular need or condition (such as a passenger with a carry-on pet or who purchased an extra seat).
Notification - preparation - impact and evacuation. The four phoses of a planned emergency.

10. OVRWNG

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11. FWD
Special Service Request: A term that identifies a passenger who has a particular need or condition (such as a passenger with a carry-on pet or who purchased an extra seat).
Air Trafic Control: A division of the Federal Aviation Administration responsible for the expeditions and safe movement of aircraft on the ground and in the airspace system.
Forward: Toward the nose of the aircraft.
A light signaling ITMs to respond to guest needs or crew communication

12. Reserve
Passenger Service Kit
Any person who is assigned to perform duties on board an aircraft during flight time.
Headquarters: The Company facility where Operations Command And Control Center and corporate offices are located
A period of time when a crewmember is on-call for duty and must report to work within a specified period of time.

13. Holding Pattern
A specific altitude assigned to an aircraft by Air Traffic Control at which that aircraft must remain until further directed by ATC (usually due to heavy flight traffic)
A temporary change to the manual that must be read - then recorded and inserted into the manual immediately - but must be removed on the specified expiration date - or when a cancellation notice is distributed prior to an expiration date.
A designator code assigned to flights that have been cancelled due to a maintenance problem.
Flight Attendant Service Trends Form: A form carried on the aircraft for the purposes of documenting and communicating any discrepancies involving catering and aircraft cleaning.

14. IOE
Initial Operating Experience: On-the-job training time required by the FAA following completion of classroom ground instruction.
Boarding Pass: A card or printed paper containing seat location and boarding priority information - which passengers present to a customer service agent in order to gain access to an aircraft for boarding.
Passenger Service Unit: A panel located above passenger seats that includes the flight attendant call button - informative signs and/or placards - reading lights - oxygen masks and gasper vents.
Expanded Medical Kit - also referred to as an Emergency Medical Kit (EMK)

15. Circuit Breaker
A passenger manifest code that identifies and infant passenger.
A period of elapsed time - using Universal Coordinated or local time - when a crewmember is free from duty or responsibility to work.
Federal Bureau of Investigation: A federal law enforcement agency that focuses primarily on national felony crimes.
A device used in place of a fuse - which breaks and electrical current in the event of an overload.

16. Jumpseat Authority

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17. 0600
Emergency.
6:00 am
List of Effective Pages: A list of page numbers that notes the current revision number for each page within the manual.
Federal Aviation Administration: A federal agency within the Department of Transportation that has direct oversight of aviation operations and laws.

18. 1600
A passenger manifest code that identifies a passenger who is completely immobile - requires a wheelchair and also a lift device to ascend and descend stairs.
4:00 pm
Department of Transportation: A federal agency that focuses primarily on domestic transportation.
Non-Revenue Positive Space: An employee who is traveling on Company business and has a confirmed seat assignment on a flight.

19. 0200
On-the-Job Injury.
2:00 am
Federal Flight Deck Officer: A certified pilot employed by an air carrier who is authorized by federal law to carry a firearm while on duty aboard an aircraft.
Includes spouse - children - stepchildren - grandchildren - parents - stepparents - grandparents - siblings and in-laws.

20. Ferry Flight
KTS: A speed measurement based on nautical miles traveled per hour.
Customer Service Agent
Light-Emitting Diode: Found on the emergency flashlight - this light gives a continuous visual indication of the battery's readiness.
An unscheduled non-revenue flight on which only crewmembers and authorized personnel or cargo are permitted on board.

21. CONX
Revision: A permanent change to the manual that must be read then recorded and inserted into the manual immediately.
3:00 pm
Connection: A Passenger who is making a connection to another flight to reach a final destination.
KTS: A speed measurement based on nautical miles traveled per hour.

22. TSA
Transportation Security Administration: A federal agency within the Department of Homeland Security that focuses primarily on transportation security matters.
Recurrent Training: FAA-mandated annual flight attendant training
Service.
Remain over Night

23. PA
Extinguisher
Public Address/Announcement.
Irregular Operation.
Hazardous Material: A substance of material with potentially hazardous characteristics that may pose unreasonable risk to health - safety - and property when transported by air.

24. PSK
Passenger Service Kit
Extra Flight crewmember.
Abbreviation for a choice of beverage.
A passenger manifest code that identifies a passenger who requires escort (such as a unaccompanied minor).

25. BP
The right side of the aircraft - facing forward.
Boarding Pass: A card or printed paper containing seat location and boarding priority information - which passengers present to a customer service agent in order to gain access to an aircraft for boarding.
A period of time when a crewmember is on-call for duty and must report to work within a specified period of time.
Intercom (Inter-phone): An aircraft's internal communications system through which crew members communicate during flight.

26. EXIT
A passenger manifest code that identifies a passenger who has been assigned a seat in an emergency exit row.
8:00 am
No Show. A scheduling code added to a crewmember's schedule when an MFA is determined to be the result of a failure to report for work or call-in prior to the prescribed time limit.
Automated External Defibrillator. - An automated medical device that detects heart fibrillation and may administer an electrical shock to reestablish a normal heartbeat.

27. Rudder
First Officer (see SIC).
A passenger who has paid a quoted fare for a reserved seat on board an aircraft.
Located on the trailing edge of the vertical stabilizer and controls the forward left/right direction of the aircraft
FD: The interior section of an aircraft that is occupied by the flight crewmembers. (captain and first officers)

28. CRM
Bright
Crew Resource Management: A training course designed to improve communications and coordination among flight deck and cabin crewmembers.
Security Identification Display Area: A restricted area withing an airport that may only be accessed by authorized personnel who must display proper identification at all times.
Estimated Time of Arrival.

29. ASAP
8:00 am
The persons designated to ensure the orderly flow of all aircraft traffic both on the ground and in the air
Airline Safety Action Program: A coordinated program between the FAA - ALPA and Select air carrier departments that allows certain FAA-certified Company employees to report violations made in error in the interest of improving safety without fear of
A passenger manifest code that identifies and infant passenger.

30. Flight Crew
Refers generally to the entire flight crew and not a specific flght crewmember position.
Emergency Medical Technician: An individual specifically trained in advanced emergency life-support techniques and equipment.
Systems Operation Control: The Company department that is comprised of Dispatch - Crew Scheduling and Maintenance Control personnel.
Connection: A Passenger who is making a connection to another flight to reach a final destination.

31. Pressurization
A process of controlling airflow into and out of passenger and crew compartments to maintain a normal atmosperic pressure for the occupants
Manual Deploy Tool: A tool that is used to gain access to various panels on the E175 aircraft.
Area of an aircraft cabin used to tabulate passenger numbers for weight and balance purposes.
The interior section of an aircraft that is occupied by the passengers and cabin crewmembers.

32. HAZMAT
Flight Attendant: An individual who is trained and certified in emergency - first aid - cabin preparation and passenger safety duties.
A change to the manual (that will be included in a later revision) that must be read - then recorded and inserted into the manual immediately.
No Show. A scheduling code added to a crewmember's schedule when an MFA is determined to be the result of a failure to report for work or call-in prior to the prescribed time limit.
Hazardous Material: A substance of material with potentially hazardous characteristics that may pose unreasonable risk to health - safety - and property when transported by air.

33. ETD
Oxygen
Estimated Time of Departure.
Pounds per Square Inch.
Positive Space: A term that describes when a seat assignment is reserved for a crewmember or employee who is reqired to travel on a flight for Company business or operational need.

34. SOB
Souls on Board: The total numbers of individuals on board an aircraft (including crewmembers).
Federal Flight Deck Officer: A certified pilot employed by an air carrier who is authorized by federal law to carry a firearm while on duty aboard an aircraft.
Security Identification Display Area: A restricted area withing an airport that may only be accessed by authorized personnel who must display proper identification at all times.
12:00 pm

35. XCM
Lavatory: The official term for an aircraft's restroom.
Transportation Security Administration: A federal agency within the Department of Homeland Security that focuses primarily on transportation security matters.
Period of time that separates two duty periods/flights within a crew pattern
Extra Flight crewmember.

36. INFLIGHT
The department that focuses solely on flight attendants and in-flight cabin procedures.
Classification of commercial jet aircraft thaat have one aisle and a maximum of six-across seating.
The domicile city where crewmembers are indefinitely assigned to work.
An atmospheric condition characterized by sudden wind direction and velocity.

37. Calendar Day
1:00 am
Refers to Halon 1211 fire extinguishers.
Passenger Carrying a Firearm. A passenger manifest code identifying a passenger who is a law enforcement officer carrying a firearm.
A period of elapsed time - using either Universal Coordinated or local time - which begins at midnight and ends 24 hours later at the next midnight.

38. NTSB
A specific altitude assigned to an aircraft by Air Traffic Control at which that aircraft must remain until further directed by ATC (usually due to heavy flight traffic)
National Transportation Safety Board: A federal agency that focuses primarily on the causes of accidents and issues recommendations for changes in the various transportation industries.
An airplane seat in the row immediately behind the bulkhead.
oreign Object Debris/Damage/Disposal: A term used to describe either an item on the ramp - taxiway - or runway areas that could potentially cause damage to an aircraft; damage caused to an aircraft by foreign object debis; or a designated receptacle

39. Turbulence
Pilot in command of the aircraft; occupies left seat in flight deck
An atmospheric condition characterized by sudden wind direction and velocity.
Any person currently employed by Compass Airlines with whom any other compass Airlines employee interacts.
A required inspection of the cabin interior and emergency equipment - prior to passenger boarding - on any aircraft on which the assigned flight attendant(s) has not previously performed a preflight inspection on the same calendar day.

40. EMG and EMER
Law Enforcement Officer: A person who is authorized to carry weapons on board the aircraft.
An aircraft operator who is certified by the FAA to engage in air transportation.
Forward: Toward the nose of the aircraft.
Emergency.

41. Normal
Flight Attendant: An individual who is trained and certified in emergency - first aid - cabin preparation and passenger safety duties.
Boarding Pass: A card or printed paper containing seat location and boarding priority information - which passengers present to a customer service agent in order to gain access to an aircraft for boarding.
Any person who is not an employee of Compass Airlines with whom an employee interacts.
Used to describe routine operations (without malfunctions)

42. Immediate Family
3:00 pm
9:00 pm
Includes spouse - children - stepchildren - grandchildren - parents - stepparents - grandparents - siblings and in-laws.
Emergency Flash Light

43. Revenue Passenger
A person who has entered a country illegally and in formally removed from that country at a later date.
Minimum Equipment List. A list that details which equipment must be functioning properly in order for the aircraft to be permitted to fly and which equipment may be inoperative for a specified period of time.
A passenger who has paid a quoted fare for a reserved seat on board an aircraft.
Complimentary

44. Checklist
A formal list used to identify - schedule - compare - or verify a group of elements or actions.
3:00 am
A city where a crew rests while waiting for the next scheduled flight.
Least Risk Bomb Location: The location inside of an aircraft that will suffer the minimum possible damage from the explosive forces of a bomb.

45. Ramp/Apron/Tarmac
A procedure of agreement that exists between two or more air carriers.
4:00 am
A paved area - at or near the terminal - where aircraft park
The critical phase of flight - which includes all ground operations involving taxi - takeoff and landing - and all flight operations below 10 -000 feet (except cruise flight) during which all flight deck communication is limited to operational and sa

46. Aft
Flight.
Toward the tail section of the aircraft
Transportation between any two points within Puerto Rico - the U.S. Virgin Islands - the District of Columbia - or any state of the United States of America.
Complimentary

47. Knots
10:00 pm
KTS: A speed measurement based on nautical miles traveled per hour.
Maintenance: The department responsible for ensuring the aircraft fleet is properly inspected - maintained - repaired and airworthy.
First Aid Kt.

48. CRO
An emergency landing into water.
Complaint Resolution Officer: A person trained to resolve any disputes that arise when accommodating passengers with disabilities.
Intercom (Inter-phone): An aircraft's internal communications system through which crew members communicate during flight.
Information

49. Cabin Crew
Transportation between any two points within Puerto Rico - the U.S. Virgin Islands - the District of Columbia - or any state of the United States of America.
Refers generally to an entire cabin crew and not a specific flight attendant position.
The forward edge of a wing.
Denotes a position closest to the center of the aircraft

50. QRH
Quick Reference Handbook: An emergency procedures checklist that flight crewmembers use to properly handle an emergency situation and communicate effectively.
A segment status code in a passenger name record indicating the passenger's boarding priority.
FD: The interior section of an aircraft that is occupied by the flight crewmembers. (captain and first officers)
Turbulence