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Flight Attendant Training

Instructions:

Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can study here.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.

1. 0400
A period of time when a crewmember is on-call for duty and must report to work within a specified period of time.
Flight Operations Manual: A procedures manual. of which the Fight Attendant Manual is an accepted part - which is approved by the FAA for Compass Airlines flight operations.
4:00 am
JS: An extra crewmember seat in the flight deck or cabin that authorized personnel may occupy during a flight.

2. Weight & Balance
An emergency landing into water.
A process of measuring the distribution of the payload weight - total aircraft weight - and the resulting center of gravity of and aircraft before flight.
A device used in place of a fuse - which breaks and electrical current in the event of an overload.
Any person who is not an employee of Compass Airlines with whom an employee interacts.

3. Policy
Souls on Board: The total numbers of individuals on board an aircraft (including crewmembers).
Quick Reference Checklist: A checklist used by flight crewmembers for various phases of flight.
A written requirement established by an air carrier that is expected to be complied with by all appropriate personnel.
Extra Flight crewmember.

4. WDO
Electronic Ticket (E-Ticket): A ticket that is purchased by the passenger on the internet.
Window.
Flight Operations Manual: A procedures manual. of which the Fight Attendant Manual is an accepted part - which is approved by the FAA for Compass Airlines flight operations.
6:00 am

5. FOD
The under structure and wheel units (main gear and nose gear) that support the weight of the aircraft while on the ground; this gear retracts during flight
Extra Flight crewmember.
oreign Object Debris/Damage/Disposal: A term used to describe either an item on the ramp - taxiway - or runway areas that could potentially cause damage to an aircraft; damage caused to an aircraft by foreign object debis; or a designated receptacle
Special Service Request: A term that identifies a passenger who has a particular need or condition (such as a passenger with a carry-on pet or who purchased an extra seat).

6. WCHS
Severe forms of cumulus clouds.
Public Address/Announcement.
A passenger manifest code that identifies a passenger who requires a lift device to ascend and descend stairs - but is able to make his own way to/from cabin seat.
Leave of Absence

7. Fuselage
List of Effective Pages: A list of page numbers that notes the current revision number for each page within the manual.
Main body of the aircraft to which the wings - landing gear and tail are attached
A guest that is traveling on a free or service charge ticket (usually an employee)
3:00 pm

8. FLT
The ratio between the number of seats on a given flight or system versus the total number of seats in the airline inventory by the flight or system. It is expressed in percentages.
Flight.
Any person currently employed by Compass Airlines with whom any other compass Airlines employee interacts.
11:00 pm

9. PAX/PSGR
As moist air is carried upward - it combines with colder air to form ____________.
Passenger. The word "passenger" - as used throughout the Code of Federal Regulations - means any passenger regardless of age unless the in qualified by definition.
A temporary change to the manual that must be read - then recorded and inserted into the manual immediately - but must be removed on the specified expiration date - or when a cancellation notice is distributed prior to an expiration date.
Law Enforcement Officer: A person who is authorized to carry weapons on board the aircraft.

10. 2000
Security Identification Display Area: A restricted area withing an airport that may only be accessed by authorized personnel who must display proper identification at all times.
8:00 pm
Oxygen
Abbreviation for a choice of beverage.

11. Knots
KTS: A speed measurement based on nautical miles traveled per hour.
Flight Operations Manual: A procedures manual. of which the Fight Attendant Manual is an accepted part - which is approved by the FAA for Compass Airlines flight operations.
Overwing: A term used to describe an area of the fuselage that is located directly above the aircraft's wings.
A global airline alliance partnership with Delta - Airlines - Aeroflot - AeroMexico - Air France - Alitalia - China Southern Airlines - CSA Czech Airlines - KLM Royal Dutch Airlines - Korean Air - Air Europa and Kenya Airways.

12. 1000
10:00 am
A light signaling ITMs to respond to guest needs or crew communication
Abbreviation for a choice of beverage.
An atmospheric condition characterized by sudden wind direction and velocity.

13. GEN DEC
3:00 am
Temporary Duty: A temporary assignment to another crewmember domicile.
A process of controlling airflow into and out of passenger and crew compartments to maintain a normal atmosperic pressure for the occupants
General Declaration Form: An international document that requires flight information - names of crewmembers on board - numbers of passengers on board and a general declaration of health for all souls aboard.

14. RON
First Aid Kt.
Remain over Night
Designator Code For Compass Airlines
A process of controlling airflow into and out of passenger and crew compartments to maintain a normal atmosperic pressure for the occupants

15. EXT
Extinguisher
Service.
Passenger Carrying a Firearm. A passenger manifest code identifying a passenger who is a law enforcement officer carrying a firearm.
Intercom (Inter-phone): An aircraft's internal communications system through which crew members communicate during flight.

16. USPS
Bright
United States Postal Service (Postal Inspector): A law enforcement division of the USPS that focuses primarily o criminal mail activity.
Classification of commercial jet aircraft thaat have one aisle and a maximum of six-across seating.
Aircraft

17. Fuselage
JSA: The PIC's authority to deny access to a flight deck jumpseat to an authorized person.
The body of an aircraft - excluding the wings and empennage.
Date of Hire.
oreign Object Debris/Damage/Disposal: A term used to describe either an item on the ramp - taxiway - or runway areas that could potentially cause damage to an aircraft; damage caused to an aircraft by foreign object debis; or a designated receptacle

18. 1400
A passenger manifest code that identifies a passenger who requires a lift device to ascend and descend stairs - but is able to make his own way to/from cabin seat.
2:00 pm
Flight.
Refers to Halon 1211 fire extinguishers.

19. INOP
A paved area - at or near the terminal - where aircraft park
Crew Life Vest
Located on the trailing edge of the horizontal stabilizer; controls up/down attitude of aircraft
Inoperative.

20. Headwind
Wind that is moving in the opposite direction an aircraft is traveling.
A flight-by-flight record of all operations of an aircraft and its engines - crew - flight time - areas of operation - or other pertinent information.
Federal Air Marshall: A federal law enforcement officer who is specifically trained to prevent any attempt to take control of a commercial aircraft during flight.
Flight Attendant: An individual who is trained and certified in emergency - first aid - cabin preparation and passenger safety duties.

21. Layover Station
A city where a crew rests while waiting for the next scheduled flight.
Cardiopulmonary Resuscitation: A first aid procedure in which a victim's heartbeat and breathing are manually supported by another individual.
Public Address/Announcement.
Severe forms of cumulus clouds.

22. Jetbridge
List of Effective Pages: A list of page numbers that notes the current revision number for each page within the manual.
A passenger manifest code that identifies a prisoner under law enforcement escort.
An enclosed walkway used as a loading bridge between the terminal gate and the aircraft cabin that allows the passengers direct - protected access to an aircraft from the terminal. Also know as a jetway.
The period of elapsed time - using either Universal Coordinated or local time between a crewmember's reporting for an assignment involving flight time and release from that assignment by the air carrier. [121.467(a)]

23. REV
Revision: A permanent change to the manual that must be read then recorded and inserted into the manual immediately.
Service.
Oxygen
Department of Transportation: A federal agency that focuses primarily on domestic transportation.

24. QRH
Turbulence
Information
Quick Reference Handbook: An emergency procedures checklist that flight crewmembers use to properly handle an emergency situation and communicate effectively.
Least Risk Bomb Location: The location inside of an aircraft that will suffer the minimum possible damage from the explosive forces of a bomb.

25. LEO
Estimated Time of Arrival.
Notification - preparation - impact and evacuation. The four phoses of a planned emergency.
Law Enforcement Officer: A person who is authorized to carry weapons on board the aircraft.
JSA: The PIC's authority to deny access to a flight deck jumpseat to an authorized person.

26. STBY
7:00 pm
Standby: Any passenger who is waiting for a seat to become available on a flight.
The interior section of an aircraft that is occupied by the passengers and cabin crewmembers.
Systems Operation Control: The Company department that is comprised of Dispatch - Crew Scheduling and Maintenance Control personnel.

27. GSC

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28. Rest Period
Boarding Pass: A card or printed paper containing seat location and boarding priority information - which passengers present to a customer service agent in order to gain access to an aircraft for boarding.
A period of elapsed time - using Universal Coordinated or local time - when a crewmember is free from duty or responsibility to work.
Flight Attendant Irregularity Report: An online document available to FAs for the purpose of documenting and communicating any type in incident - irregularity - concern or question to management.
1:00 pm

29. AED
Located on the trailing edge of the wing to provide roll control
Automated External Defibrillator. - An automated medical device that detects heart fibrillation and may administer an electrical shock to reestablish a normal heartbeat.
Refers to Halon 1211 fire extinguishers.
Any person who is assigned to perform duties on board an aircraft during flight time.

30. SIC
6:00 am
The department that is responsible for the Company's computer hardware - software - and network systems.
Vertical airfoil at the tail of the aircraft that controls the left/right direction (yaw)
Second in Command: The flight crewmember that assists the PIC with decision-making to ensure the safe operation of a flight (the first officer).

31. Revenue Passenger
Flight Attendant Service Trends Form: A form carried on the aircraft for the purposes of documenting and communicating any discrepancies involving catering and aircraft cleaning.
Forward portion of wing
The interior section of an aircraft that is occupied by the passengers and cabin crewmembers.
A passenger who has paid a quoted fare for a reserved seat on board an aircraft.

32. 0100
A procedure of agreement that exists between two or more air carriers.
1:00 am
Air Trafic Control: A division of the Federal Aviation Administration responsible for the expeditions and safe movement of aircraft on the ground and in the airspace system.
3:00 pm

33. ASAP
United States Postal Service (Postal Inspector): A law enforcement division of the USPS that focuses primarily o criminal mail activity.
As moist air is carried upward - it combines with colder air to form ____________.
Airline Safety Action Program: A coordinated program between the FAA - ALPA and Select air carrier departments that allows certain FAA-certified Company employees to report violations made in error in the interest of improving safety without fear of
Any person who is not an employee of Compass Airlines with whom an employee interacts.

34. Air Carrier
Main body of the aircraft to which the wings - landing gear and tail are attached
A change to the manual (that will be included in a later revision) that must be read - then recorded and inserted into the manual immediately.
Notification - preparation - impact and evacuation. The four phoses of a planned emergency.
An aircraft operator who is certified by the FAA to engage in air transportation.

35. TDY
Temporary Duty: A temporary assignment to another crewmember domicile.
Federal Flight Deck Officer: A certified pilot employed by an air carrier who is authorized by federal law to carry a firearm while on duty aboard an aircraft.
The body of an aircraft - excluding the wings and empennage.
A required inspection of the cabin interior and emergency equipment - prior to passenger boarding - on any aircraft on which the assigned flight attendant(s) has not previously performed a preflight inspection on the same calendar day.

36. FAIR
Flight Attendant Irregularity Report: An online document available to FAs for the purpose of documenting and communicating any type in incident - irregularity - concern or question to management.
JSA: The PIC's authority to deny access to a flight deck jumpseat to an authorized person.
An unscheduled non-revenue flight on which only crewmembers and authorized personnel or cargo are permitted on board.
Child-Restraint System: A government-approved child seat that is designed to protect small children.

37. DOH
Standby: Any passenger who is waiting for a seat to become available on a flight.
Date of Hire.
Extinguisher
Special Service Request: A term that identifies a passenger who has a particular need or condition (such as a passenger with a carry-on pet or who purchased an extra seat).

38. LOA
The engine exhaust power produced when an aircraft's engines are running.
Leave of Absence
An aircraft operator who is certified by the FAA to engage in air transportation.
An aircraft movement whereby an aircraft tug is used to push and aircraft from its gate parking position to a position from which it can be moved under its own power - or be towed by the tug.

39. Fog
Refers generally to an entire cabin crew and not a specific flight attendant position.
The department that focuses solely on flight attendants and in-flight cabin procedures.
11:00 pm
A form of low stratus clouds that causes low visibility.

40. I/C

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41. CPR

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42. Sterile Cockpit
The critical phase of flight - which includes all ground operations involving taxi - takeoff and landing - and all flight operations below 10 -000 feet (except cruise flight) during which all flight deck communication is limited to operational and sa
The interior section of an aircraft that is occupied by the passengers and cabin crewmembers.
The persons designated to ensure the orderly flow of all aircraft traffic both on the ground and in the air
Boarding Pass: A card or printed paper containing seat location and boarding priority information - which passengers present to a customer service agent in order to gain access to an aircraft for boarding.

43. IRROP
Irregular Operation.
Miscellaneous
Designator code for Delta Airlines.
Systems Operation Control: The Company department that is comprised of Dispatch - Crew Scheduling and Maintenance Control personnel.

44. OPS
The under structure and wheel units (main gear and nose gear) that support the weight of the aircraft while on the ground; this gear retracts during flight
Operations: The operations center at each station that monitors and disseminates all pertinent flight information.
Recurrent Training: FAA-mandated annual flight attendant training
Refers generally to an entire cabin crew and not a specific flight attendant position.

45. Ramp/Apron/Tarmac
Any person currently employed by Compass Airlines with whom any other compass Airlines employee interacts.
A paved area - at or near the terminal - where aircraft park
Federal Air Marshall: A federal law enforcement officer who is specifically trained to prevent any attempt to take control of a commercial aircraft during flight.
A passenger manifest code that identifies a passenger who is visually impaired.

46. IOE
Initial Operating Experience: On-the-job training time required by the FAA following completion of classroom ground instruction.
A passenger manifest code that identifies a passenger who is visually impaired.
Automated External Defibrillator. - An automated medical device that detects heart fibrillation and may administer an electrical shock to reestablish a normal heartbeat.
Ground Security Coordinator: An individual trained and qualified in airport security regulations and procedures who is responsible for an airline's security-related events at the station.

47. ETKT
The domicile city where crewmembers are indefinitely assigned to work.
As moist air is carried upward - it combines with colder air to form ____________.
Electronic Ticket (E-Ticket): A ticket that is purchased by the passenger on the internet.
Horizontal airfoil at the tail of the aircraft that creates lift

48. LAV

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49. EVAC
Evacuation
Cancelled
An atmospheric condition characterized by sudden wind direction and velocity.
Cabin Safety Inspector: A Federal Aviation Administration safety inspector who specifically focuses on flight attendants and procedures withing the aircraft cabin.

50. Landing gear
1:00 am
The under structure and wheel units (main gear and nose gear) that support the weight of the aircraft while on the ground; this gear retracts during flight
A passenger manifest code that identifies a passenger who requires a lift device to ascend and descend stairs - but is able to make his own way to/from cabin seat.
The body of an aircraft - excluding the wings and empennage.