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Flight Attendant Training

Instructions:

Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can study here.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.

1. EXT
Designator code for Delta Airlines.
Estimated Time of Arrival.
Extinguisher
The department that focuses solely on flight attendants and in-flight cabin procedures.

2. EMT
Bright
Crew Life Vest
Emergency Medical Technician: An individual specifically trained in advanced emergency life-support techniques and equipment.
A written requirement established by an air carrier that is expected to be complied with by all appropriate personnel.

3. EXIT
Passenger Carrying a Firearm. A passenger manifest code identifying a passenger who is a law enforcement officer carrying a firearm.
No Show. A scheduling code added to a crewmember's schedule when an MFA is determined to be the result of a failure to report for work or call-in prior to the prescribed time limit.
A period of time when a crewmember is on-call for duty and must report to work within a specified period of time.
A passenger manifest code that identifies a passenger who has been assigned a seat in an emergency exit row.

4. OT
On Time.
12:00 am
Passenger Service Unit: A panel located above passenger seats that includes the flight attendant call button - informative signs and/or placards - reading lights - oxygen masks and gasper vents.
Forward portion of wing

5. FA
8:00 am
2:00 am
Flight Attendant: An individual who is trained and certified in emergency - first aid - cabin preparation and passenger safety duties.
Pilot in Command: The flight crewmember who is oltimately responsible for and has ultimate command authority over the safe and efficient operation of a flight (the captain)

6. Policy
A written requirement established by an air carrier that is expected to be complied with by all appropriate personnel.
Designator code for Delta Airlines.
Extra Flight crewmember.
The time when a crewmember is in uniform and on duty at the airport and is available for an immediate flight assignment.

7. FAM
Flight Attendant Manual.
Aircraft
The time when a crewmember is in uniform and on duty at the airport and is available for an immediate flight assignment.
Standby: Any passenger who is waiting for a seat to become available on a flight.

8. Normal
Used to describe routine operations (without malfunctions)
Emergency.
Period of time that separates two duty periods/flights within a crew pattern
9:00 am

9. IT

10. Calendar Day
Headquarters: The Company facility where Operations Command And Control Center and corporate offices are located
A passenger manifest code that indicates a passenger does not speak or understand English.
A period of elapsed time - using either Universal Coordinated or local time - which begins at midnight and ends 24 hours later at the next midnight.
Located on the trailing edge of the horizontal stabilizer; controls up/down attitude of aircraft

11. 0500
5:00 am
A passenger manifest code that identifies a passenger of considerable size who has purchased two adjacent seats in the same row.
Information
Any person who is assigned to perform duties on board an aircraft during flight time.

12. Procedure
A logical progression of actions and/or decisions established by an air carrier with which the appropriate personnel can achieve a specific objective.
11:00 am
2:00 am
4:00 pm

13. WCHC
As moist air is carried upward - it combines with colder air to form ____________.
A logical progression of actions and/or decisions established by an air carrier with which the appropriate personnel can achieve a specific objective.
Wind that is moving in the same direction an aircraft is traveling.
A passenger manifest code that identifies a passenger who is completely immobile - requires a wheelchair and also a lift device to ascend and descend stairs.

14. CZ
A passenger manifest code that identifies a prisoner under law enforcement escort.
Recurrent Training: FAA-mandated annual flight attendant training
Designator Code For Compass Airlines
Located on the trailing edge of the wing to provide roll control

15. Ice
Initial Operating Experience: On-the-job training time required by the FAA following completion of classroom ground instruction.
United States Postal Service (Postal Inspector): A law enforcement division of the USPS that focuses primarily o criminal mail activity.
The domicile city where crewmembers are indefinitely assigned to work.
Occurs when temperatures are below freezing and water vapors are transformed into ice crystals.

16. TSA
12:00 am
The under structure and wheel units (main gear and nose gear) that support the weight of the aircraft while on the ground; this gear retracts during flight
1:00 am
Transportation Security Administration: A federal agency within the Department of Homeland Security that focuses primarily on transportation security matters.

17. Jetbridge
Crew Life Vest
Abbreviation for a choice of beverage.
The engine exhaust power produced when an aircraft's engines are running.
An enclosed walkway used as a loading bridge between the terminal gate and the aircraft cabin that allows the passengers direct - protected access to an aircraft from the terminal. Also know as a jetway.

18. ETA
Estimated Time of Arrival.
7:00 pm
Captain
Extra Flight attendant.

19. 1800
The period of elapsed time - using either Universal Coordinated or local time between a crewmember's reporting for an assignment involving flight time and release from that assignment by the air carrier. [121.467(a)]
6:00 pm
Push-to-Talk: A button on the PA handset that must be depressed in order for announcements to carry over the cabin speaker system
Area of an aircraft cabin used to tabulate passenger numbers for weight and balance purposes.

20. 0100
First Officer (see SIC).
Protective Breathing Equipment: A portable smoke hood and oxygen supply used for firefighting on board an aircraft.
1:00 am
Cancelled

21. MDT
Wind that is moving in the opposite direction an aircraft is traveling.
The time when a crewmember is in uniform and on duty at the airport and is available for an immediate flight assignment.
12:00 am
Manual Deploy Tool: A tool that is used to gain access to various panels on the E175 aircraft.

22. CRO
Severe forms of cumulus clouds.
Located on the trailing edge of the vertical stabilizer and controls the forward left/right direction of the aircraft
Complaint Resolution Officer: A person trained to resolve any disputes that arise when accommodating passengers with disabilities.
Emergency Medical Technician: An individual specifically trained in advanced emergency life-support techniques and equipment.

23. TURB
1:00 pm
Turbulence
Service.
Cancelled

24. CLV
Crew Life Vest
10:00 am
Emergency Flash Light
Any person who is assigned to perform duties on board an aircraft during flight time.

25. Headwind
Occurs when temperatures are below freezing and water vapors are transformed into ice crystals.
The period of elapsed time - using either Universal Coordinated or local time between a crewmember's reporting for an assignment involving flight time and release from that assignment by the air carrier. [121.467(a)]
Wind that is moving in the opposite direction an aircraft is traveling.
A period of elapsed time - using either Universal Coordinated or local time - which begins at midnight and ends 24 hours later at the next midnight.

26. CXLD
Cancelled
Hazardous Material: A substance of material with potentially hazardous characteristics that may pose unreasonable risk to health - safety - and property when transported by air.
A passenger who has paid a quoted fare for a reserved seat on board an aircraft.
A build up of electrical charges in cloud formations.

27. ETD
Estimated Time of Departure.
Horizontal airfoil at the tail of the aircraft that creates lift
Leave of Absence
A formal list used to identify - schedule - compare - or verify a group of elements or actions.

28. LOA
Airline Safety Action Program: A coordinated program between the FAA - ALPA and Select air carrier departments that allows certain FAA-certified Company employees to report violations made in error in the interest of improving safety without fear of
Quick Reference Checklist: A checklist used by flight crewmembers for various phases of flight.
Leave of Absence
5:00 am

29. INFT
A passenger manifest code that identifies and infant passenger.
Flight Attendant Irregularity Report: An online document available to FAs for the purpose of documenting and communicating any type in incident - irregularity - concern or question to management.
Bright
Overwing: A term used to describe an area of the fuselage that is located directly above the aircraft's wings.

30. NPIE
Standby: Any passenger who is waiting for a seat to become available on a flight.
Notification - preparation - impact and evacuation. The four phoses of a planned emergency.
Pounds per Square Inch.
A build up of electrical charges in cloud formations.

31. EFL
Hazardous Material: A substance of material with potentially hazardous characteristics that may pose unreasonable risk to health - safety - and property when transported by air.
A segment status code in a passenger name record indicating the passenger's boarding priority.
Emergency Flash Light
Refers generally to an entire cabin crew and not a specific flight attendant position.

32. 1600
Evacuation
A procedure of agreement that exists between two or more air carriers.
Abbreviation for a choice of beverage.
4:00 pm

33. Crewmember
Any person who is assigned to perform duties on board an aircraft during flight time.
o exit the aircraft under normal circumstances.
Department of Transportation: A federal agency that focuses primarily on domestic transportation.
9:00 am

34. FFDO
Airline Safety Action Program: A coordinated program between the FAA - ALPA and Select air carrier departments that allows certain FAA-certified Company employees to report violations made in error in the interest of improving safety without fear of
Federal Bureau of Investigation: A federal law enforcement agency that focuses primarily on national felony crimes.
Federal Flight Deck Officer: A certified pilot employed by an air carrier who is authorized by federal law to carry a firearm while on duty aboard an aircraft.
No Show. A scheduling code added to a crewmember's schedule when an MFA is determined to be the result of a failure to report for work or call-in prior to the prescribed time limit.

35. NRPS
Non-Revenue Positive Space: An employee who is traveling on Company business and has a confirmed seat assignment on a flight.
Non-revenue passenger: A person who is traveling as a passenger under an airline's flight benefits program (usually for free or at an industry discount rate.
Through Passenger: A passenger who has boarded prior to an arrival into a city - but is continuing on to another city.
Emergency Flash Light

36. DOT
Airport building from which air traffic controllers can oversee and direct all aircraft movement
A passenger Manifest code that identifies a passenger whocan ascend/descend steps and make his own way to/from cabin seat;requires wheelchair for distance to/from AC door.
Used to describe non-routine operation in which certain procedures or actions must be taken to protect from hazard.
Department of Transportation: A federal agency that focuses primarily on domestic transportation.

37. Flight Crew
An atmospheric condition characterized by sudden wind direction and velocity.
National Transportation Safety Board: A federal agency that focuses primarily on the causes of accidents and issues recommendations for changes in the various transportation industries.
Refers generally to the entire flight crew and not a specific flght crewmember position.
United States Secret Service. A specially trained security detachment that protect the President of the United States and other High-profile political leaders.

38. Immediate Family
An atmospheric condition characterized by sudden wind direction and velocity.
Includes spouse - children - stepchildren - grandchildren - parents - stepparents - grandparents - siblings and in-laws.
5:00 pm
A process of measuring the distribution of the payload weight - total aircraft weight - and the resulting center of gravity of and aircraft before flight.

39. CONX
A guest that is traveling on a free or service charge ticket (usually an employee)
Federal Flight Deck Officer: A certified pilot employed by an air carrier who is authorized by federal law to carry a firearm while on duty aboard an aircraft.
Federal Aviation Administration: A federal agency within the Department of Transportation that has direct oversight of aviation operations and laws.
Connection: A Passenger who is making a connection to another flight to reach a final destination.

40. OHB
The ratio between the number of seats on a given flight or system versus the total number of seats in the airline inventory by the flight or system. It is expressed in percentages.
Connection: A Passenger who is making a connection to another flight to reach a final destination.
Period of time that separates two duty periods/flights within a crew pattern
Overhead bin.

41. N/S

42. 0700
Able Bodied Person: A passenger selected by the flight attendant to assist during an emergency situation.
An unscheduled non-revenue flight on which only crewmembers and authorized personnel or cargo are permitted on board.
7:00 am
Second in Command: The flight crewmember that assists the PIC with decision-making to ensure the safe operation of a flight (the first officer).

43. Lightning
5:00 am
3:00 pm
A build up of electrical charges in cloud formations.
The period of elapsed time - using either Universal Coordinated or local time between a crewmember's reporting for an assignment involving flight time and release from that assignment by the air carrier. [121.467(a)]

44. Turbulence
Complimentary
Automated External Defibrillator. - An automated medical device that detects heart fibrillation and may administer an electrical shock to reestablish a normal heartbeat.
An atmospheric condition characterized by sudden wind direction and velocity.
Department of Transportation: A federal agency that focuses primarily on domestic transportation.

45. HDQ
An unscheduled non-revenue flight on which only crewmembers and authorized personnel or cargo are permitted on board.
The domicile city where crewmembers are indefinitely assigned to work.
A passenger manifest code that identifies and infant passenger.
Headquarters: The Company facility where Operations Command And Control Center and corporate offices are located

46. MISC
Notification - preparation - impact and evacuation. The four phoses of a planned emergency.
Passenger. The word "passenger" - as used throughout the Code of Federal Regulations - means any passenger regardless of age unless the in qualified by definition.
Miscellaneous
Department of Transportation: A federal agency that focuses primarily on domestic transportation.

47. OPS
8:00 pm
An aircraft movement whereby an aircraft tug is used to push and aircraft from its gate parking position to a position from which it can be moved under its own power - or be towed by the tug.
Minimum Equipment List. A list that details which equipment must be functioning properly in order for the aircraft to be permitted to fly and which equipment may be inoperative for a specified period of time.
Operations: The operations center at each station that monitors and disseminates all pertinent flight information.

48. FAIR
Maintenance: The department responsible for ensuring the aircraft fleet is properly inspected - maintained - repaired and airworthy.
Flight Attendant Irregularity Report: An online document available to FAs for the purpose of documenting and communicating any type in incident - irregularity - concern or question to management.
A guest that pays a fare for their ticket
Extra Flight crewmember.

49. Layover Period
Toward the tail section of the aircraft
Emergency.
Period of time that separates two duty periods/flights within a crew pattern
General Declaration Form: An international document that requires flight information - names of crewmembers on board - numbers of passengers on board and a general declaration of health for all souls aboard.

50. leading edge
7:00 pm
A required inspection of the cabin interior and emergency equipment - prior to passenger boarding - on any aircraft on which the assigned flight attendant(s) has not previously performed a preflight inspection on the same calendar day.
A change to the manual (that will be included in a later revision) that must be read - then recorded and inserted into the manual immediately.
Forward portion of wing