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Flight Attendant Training

Instructions:

Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can study here.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.

1. PCFA
Date of Hire.
Passenger Carrying a Firearm. A passenger manifest code identifying a passenger who is a law enforcement officer carrying a firearm.
The period of elapsed time - using either Universal Coordinated or local time between a crewmember's reporting for an assignment involving flight time and release from that assignment by the air carrier. [121.467(a)]
Non-Revenue Positive Space: An employee who is traveling on Company business and has a confirmed seat assignment on a flight.

2. Call Light
A light signaling ITMs to respond to guest needs or crew communication
A passenger manifest code that identifies a passenger who requires a lift device to ascend and descend stairs - but is able to make his own way to/from cabin seat.
The persons designated to ensure the orderly flow of all aircraft traffic both on the ground and in the air
Principal Operating Inspector: An FAA official who specifically oversees and air carrier at the local level.

3. PSU
Located on the trailing edge of the wing to provide roll control
Automated External Defibrillator. - An automated medical device that detects heart fibrillation and may administer an electrical shock to reestablish a normal heartbeat.
KTS: A speed measurement based on nautical miles traveled per hour.
Passenger Service Unit: A panel located above passenger seats that includes the flight attendant call button - informative signs and/or placards - reading lights - oxygen masks and gasper vents.

4. SOC
Electronic Ticket (E-Ticket): A ticket that is purchased by the passenger on the internet.
Systems Operation Control: The Company department that is comprised of Dispatch - Crew Scheduling and Maintenance Control personnel.
The critical phase of flight - which includes all ground operations involving taxi - takeoff and landing - and all flight operations below 10 -000 feet (except cruise flight) during which all flight deck communication is limited to operational and sa
8:00 am

5. MEL
Miscellaneous
Severe forms of cumulus clouds.
Minimum Equipment List. A list that details which equipment must be functioning properly in order for the aircraft to be permitted to fly and which equipment may be inoperative for a specified period of time.
Window.

6. Jet Blast

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7. EXT
A person who has entered a country illegally and in formally removed from that country at a later date.
A temporary change to the manual that must be read - then recorded and inserted into the manual immediately - but must be removed on the specified expiration date - or when a cancellation notice is distributed prior to an expiration date.
Extinguisher
The period of elapsed time - using either Universal Coordinated or local time between a crewmember's reporting for an assignment involving flight time and release from that assignment by the air carrier. [121.467(a)]

8. Turbulence
Infant Life Vest.
United States Postal Service (Postal Inspector): A law enforcement division of the USPS that focuses primarily o criminal mail activity.
Refers to Halon 1211 fire extinguishers.
An atmospheric condition characterized by sudden wind direction and velocity.

9. First Officer
12:00 pm
Irregular Operation.
Pilot second in command; occupies right seat in flight deck
A flight-by-flight record of all operations of an aircraft and its engines - crew - flight time - areas of operation - or other pertinent information.

10. Landing gear
4:00 am
The under structure and wheel units (main gear and nose gear) that support the weight of the aircraft while on the ground; this gear retracts during flight
Law Enforcement Officer: A person who is authorized to carry weapons on board the aircraft.
A flight-by-flight record of all operations of an aircraft and its engines - crew - flight time - areas of operation - or other pertinent information.

11. Inboard
Denotes a position closest to the center of the aircraft
A term that describes the ramp areas of the airport.
Minimum Equipment List. A list that details which equipment must be functioning properly in order for the aircraft to be permitted to fly and which equipment may be inoperative for a specified period of time.
Special Service Request: A term that identifies a passenger who has a particular need or condition (such as a passenger with a carry-on pet or who purchased an extra seat).

12. 1500
The domicile city where crewmembers are indefinitely assigned to work.
Irregular Operation.
3:00 pm
Federal Air Marshall: A federal law enforcement officer who is specifically trained to prevent any attempt to take control of a commercial aircraft during flight.

13. BEV
4:00 am
Abbreviation for a choice of beverage.
Infant Life Vest.
A process of measuring the distribution of the payload weight - total aircraft weight - and the resulting center of gravity of and aircraft before flight.

14. BP
Boarding Pass: A card or printed paper containing seat location and boarding priority information - which passengers present to a customer service agent in order to gain access to an aircraft for boarding.
Emergency Medical Kit - also referred to as the Expanded Medical Kit (XMK)
Portable Oxygen Bottle.
A passenger Manifest code that identifies a passenger whocan ascend/descend steps and make his own way to/from cabin seat;requires wheelchair for distance to/from AC door.

15. FO
Federal Aviation Regulations: Federal Law specific to aviation that is published by the Federal Aviation ?Administration (see CFR)
First Officer (see SIC).
3:00 am
Push-to-Talk: A button on the PA handset that must be depressed in order for announcements to carry over the cabin speaker system

16. FFDO
Customer Service Agent
Federal Flight Deck Officer: A certified pilot employed by an air carrier who is authorized by federal law to carry a firearm while on duty aboard an aircraft.
Ground Security Coordinator: An individual trained and qualified in airport security regulations and procedures who is responsible for an airline's security-related events at the station.
Principal Operating Inspector: An FAA official who specifically oversees and air carrier at the local level.

17. DOT
1:00 pm
Intercom (Inter-phone): An aircraft's internal communications system through which crew members communicate during flight.
Department of Transportation: A federal agency that focuses primarily on domestic transportation.
Initial Operating Experience: On-the-job training time required by the FAA following completion of classroom ground instruction.

18. ETKT
Federal Aviation Regulations: Federal Law specific to aviation that is published by the Federal Aviation ?Administration (see CFR)
8:00 pm
Flight Attendant Irregularity Report: An online document available to FAs for the purpose of documenting and communicating any type in incident - irregularity - concern or question to management.
Electronic Ticket (E-Ticket): A ticket that is purchased by the passenger on the internet.

19. Checklist
A written requirement established by an air carrier that is expected to be complied with by all appropriate personnel.
A formal list used to identify - schedule - compare - or verify a group of elements or actions.
Push-to-Talk: A button on the PA handset that must be depressed in order for announcements to carry over the cabin speaker system
A passenger manifest code that identifies a passenger who is hearing-impaired.

20. ETD
Overwing: A term used to describe an area of the fuselage that is located directly above the aircraft's wings.
Refers to Halon 1211 fire extinguishers.
Pilot second in command; occupies right seat in flight deck
Estimated Time of Departure.

21. Holding Pattern
2:00 pm
A specific altitude assigned to an aircraft by Air Traffic Control at which that aircraft must remain until further directed by ATC (usually due to heavy flight traffic)
Flight Operations Manual: A procedures manual. of which the Fight Attendant Manual is an accepted part - which is approved by the FAA for Compass Airlines flight operations.
A passenger manifest code that identifies a passenger who is completely immobile - requires a wheelchair and also a lift device to ascend and descend stairs.

22. Sky Team
Miscellaneous
A global airline alliance partnership with Delta - Airlines - Aeroflot - AeroMexico - Air France - Alitalia - China Southern Airlines - CSA Czech Airlines - KLM Royal Dutch Airlines - Korean Air - Air Europa and Kenya Airways.
A specific altitude assigned to an aircraft by Air Traffic Control at which that aircraft must remain until further directed by ATC (usually due to heavy flight traffic)
5:00 am

23. Revenue Guest
General Declaration Form: An international document that requires flight information - names of crewmembers on board - numbers of passengers on board and a general declaration of health for all souls aboard.
7:00 am
Transportation Security Administration: A federal agency within the Department of Homeland Security that focuses primarily on transportation security matters.
A guest that pays a fare for their ticket

24. Normal
JSA: The PIC's authority to deny access to a flight deck jumpseat to an authorized person.
Area of an aircraft cabin used to tabulate passenger numbers for weight and balance purposes.
On-the-Job Injury.
Used to describe routine operations (without malfunctions)

25. 0800
Emergency Medical Technician: An individual specifically trained in advanced emergency life-support techniques and equipment.
A specific altitude assigned to an aircraft by Air Traffic Control at which that aircraft must remain until further directed by ATC (usually due to heavy flight traffic)
8:00 am
JS: An extra crewmember seat in the flight deck or cabin that authorized personnel may occupy during a flight.

26. Jetbridge
The engine exhaust power produced when an aircraft's engines are running.
An enclosed walkway used as a loading bridge between the terminal gate and the aircraft cabin that allows the passengers direct - protected access to an aircraft from the terminal. Also know as a jetway.
3:00 pm
Federal Aviation Administration: A federal agency within the Department of Transportation that has direct oversight of aviation operations and laws.

27. PS
A passenger manifest code that identifies a prisoner under law enforcement escort.
Crew Life Vest
Area of an aircraft cabin used to tabulate passenger numbers for weight and balance purposes.
Positive Space: A term that describes when a seat assignment is reserved for a crewmember or employee who is reqired to travel on a flight for Company business or operational need.

28. FAA
Federal Aviation Administration: A federal agency within the Department of Transportation that has direct oversight of aviation operations and laws.
Flight.
Bright
7:00 pm

29. ETA
Revision: A permanent change to the manual that must be read then recorded and inserted into the manual immediately.
Remain over Night
United States Postal Service (Postal Inspector): A law enforcement division of the USPS that focuses primarily o criminal mail activity.
Estimated Time of Arrival.

30. Ready Reserve
The engine exhaust power produced when an aircraft's engines are running.
A change to the manual (that will be included in a later revision) that must be read - then recorded and inserted into the manual immediately.
A passenger who has paid a quoted fare for a reserved seat on board an aircraft.
The time when a crewmember is in uniform and on duty at the airport and is available for an immediate flight assignment.

31. Emergency
Automated External Defibrillator. - An automated medical device that detects heart fibrillation and may administer an electrical shock to reestablish a normal heartbeat.
3:00 pm
Used to describe non-routine operation in which certain procedures or actions must be taken to protect from hazard.
1:00 pm

32. FAR
Overwing: A term used to describe an area of the fuselage that is located directly above the aircraft's wings.
Located directly forward of the trailing edge flaps to assist the ailerons in roll control and to act as speed brakes for descent and landing
Federal Aviation Regulations: Federal Law specific to aviation that is published by the Federal Aviation ?Administration (see CFR)
The time when a crewmember is in uniform and on duty at the airport and is available for an immediate flight assignment.

33. Tarmac
A term that describes the ramp areas of the airport.
3:00 pm
Includes spouse - children - stepchildren - grandchildren - parents - stepparents - grandparents - siblings and in-laws.
Classification of commercial jet aircraft thaat have one aisle and a maximum of six-across seating.

34. RON
A segment status code in a passenger name record indicating the passenger's boarding priority.
Remain over Night
The persons designated to ensure the orderly flow of all aircraft traffic both on the ground and in the air
A paved area - at or near the terminal - where aircraft park

35. EVAC
Least Risk Bomb Location: The location inside of an aircraft that will suffer the minimum possible damage from the explosive forces of a bomb.
2:00 pm
Evacuation
Expanded Medical Kit - also referred to as an Emergency Medical Kit (EMK)

36. REV
A passenger manifest code identifying a passenger who has brought a carry-on pet in the cabin.
A guest that is traveling on a free or service charge ticket (usually an employee)
Revision: A permanent change to the manual that must be read then recorded and inserted into the manual immediately.
National Transportation Safety Board: A federal agency that focuses primarily on the causes of accidents and issues recommendations for changes in the various transportation industries.

37. QRC
Quick Reference Checklist: A checklist used by flight crewmembers for various phases of flight.
A passenger Manifest code that identifies a passenger whocan ascend/descend steps and make his own way to/from cabin seat;requires wheelchair for distance to/from AC door.
Push-to-Talk: A button on the PA handset that must be depressed in order for announcements to carry over the cabin speaker system
Overhead bin.

38. Thunderstorms
Located on the trailing edge of the horizontal stabilizer; controls up/down attitude of aircraft
Child-Restraint System: A government-approved child seat that is designed to protect small children.
An airplane seat in the row immediately behind the bulkhead.
Severe forms of cumulus clouds.

39. LH
6:00 pm
No Show. A scheduling code added to a crewmember's schedule when an MFA is determined to be the result of a failure to report for work or call-in prior to the prescribed time limit.
Left Hand
Infant Life Vest.

40. Ailerons
Lavatory: The official term for an aircraft's restroom.
Located on the trailing edge of the wing to provide roll control
Standby: Any passenger who is waiting for a seat to become available on a flight.
A guest that is traveling on a free or service charge ticket (usually an employee)

41. GEN DEC
Severe forms of cumulus clouds.
General Declaration Form: An international document that requires flight information - names of crewmembers on board - numbers of passengers on board and a general declaration of health for all souls aboard.
Second in Command: The flight crewmember that assists the PIC with decision-making to ensure the safe operation of a flight (the first officer).
Non-Revenue Space Available (see NON-REV)

42. Non revenue Guest
Designator Code For Compass Airlines
A guest that is traveling on a free or service charge ticket (usually an employee)
Flight Attendant Read File: A memorandum issued to alert to flight attendants of pertinent operational information.
Lavatory: The official term for an aircraft's restroom.

43. XFA
Flight Attendant Irregularity Report: An online document available to FAs for the purpose of documenting and communicating any type in incident - irregularity - concern or question to management.
Designator code for Delta Airlines.
Second in Command: The flight crewmember that assists the PIC with decision-making to ensure the safe operation of a flight (the first officer).
Extra Flight attendant.

44. RT
A temporary change to the manual that must be read - then recorded and inserted into the manual immediately - but must be removed on the specified expiration date - or when a cancellation notice is distributed prior to an expiration date.
A form required to be filled out by passengers traveling without a visa - who are entering the United States - so that their arrival and departure can be recorded.
Recurrent Training: FAA-mandated annual flight attendant training
Estimated Time of Departure.

45. SIDA
Maintenance: The department responsible for ensuring the aircraft fleet is properly inspected - maintained - repaired and airworthy.
Remain over Night
Complaint Resolution Officer: A person trained to resolve any disputes that arise when accommodating passengers with disabilities.
Security Identification Display Area: A restricted area withing an airport that may only be accessed by authorized personnel who must display proper identification at all times.

46. IOE
Quick Reference Checklist: A checklist used by flight crewmembers for various phases of flight.
A required inspection of the cabin interior and emergency equipment - prior to passenger boarding - on any aircraft on which the assigned flight attendant(s) has not previously performed a preflight inspection on the same calendar day.
Initial Operating Experience: On-the-job training time required by the FAA following completion of classroom ground instruction.
The period of elapsed time - using either Universal Coordinated or local time between a crewmember's reporting for an assignment involving flight time and release from that assignment by the air carrier. [121.467(a)]

47. MX
Service.
Passenger Service Unit: A panel located above passenger seats that includes the flight attendant call button - informative signs and/or placards - reading lights - oxygen masks and gasper vents.
A designator code assigned to flights that have been cancelled due to a maintenance problem.
The department that focuses solely on flight attendants and in-flight cabin procedures.

48. Fuselage
On-the-Job Injury.
Special Service Request: A term that identifies a passenger who has a particular need or condition (such as a passenger with a carry-on pet or who purchased an extra seat).
Able Bodied Person: A passenger selected by the flight attendant to assist during an emergency situation.
Main body of the aircraft to which the wings - landing gear and tail are attached

49. Elevator
Located on the trailing edge of the horizontal stabilizer; controls up/down attitude of aircraft
Used to describe routine operations (without malfunctions)
Air Trafic Control: A division of the Federal Aviation Administration responsible for the expeditions and safe movement of aircraft on the ground and in the airspace system.
Refers generally to an entire cabin crew and not a specific flight attendant position.

50. Lightning
Emergency Medical Kit - also referred to as the Expanded Medical Kit (XMK)
A global airline alliance partnership with Delta - Airlines - Aeroflot - AeroMexico - Air France - Alitalia - China Southern Airlines - CSA Czech Airlines - KLM Royal Dutch Airlines - Korean Air - Air Europa and Kenya Airways.
A temporary change to the manual that must be read - then recorded and inserted into the manual immediately - but must be removed on the specified expiration date - or when a cancellation notice is distributed prior to an expiration date.
A build up of electrical charges in cloud formations.