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Flight Attendant Training

Instructions:

Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can study here.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.

1. Load Factor
A passenger manifest code that identifies a service animal traveling with a passenger.
The domicile city where crewmembers are indefinitely assigned to work.
The ratio between the number of seats on a given flight or system versus the total number of seats in the airline inventory by the flight or system. It is expressed in percentages.
Refers generally to an entire cabin crew and not a specific flight attendant position.

2. Aft
Able Bodied Person: A passenger selected by the flight attendant to assist during an emergency situation.
Toward the tail section of the aircraft
Airport building from which air traffic controllers can oversee and direct all aircraft movement
Souls on Board: The total numbers of individuals on board an aircraft (including crewmembers).

3. FOM
A change to the manual (that will be included in a later revision) that must be read - then recorded and inserted into the manual immediately.
Protective Breathing Equipment: A portable smoke hood and oxygen supply used for firefighting on board an aircraft.
Flight Operations Manual: A procedures manual. of which the Fight Attendant Manual is an accepted part - which is approved by the FAA for Compass Airlines flight operations.
Overhead bin.

4. SERV
A passenger Manifest code that identifies a passenger whocan ascend/descend steps and make his own way to/from cabin seat;requires wheelchair for distance to/from AC door.
Service.
Extinguisher
Minimum Equipment List. A list that details which equipment must be functioning properly in order for the aircraft to be permitted to fly and which equipment may be inoperative for a specified period of time.

5. FA
Aft portion of wing
Flight Attendant: An individual who is trained and certified in emergency - first aid - cabin preparation and passenger safety duties.
Severe forms of cumulus clouds.
Cancelled

6. Log
Information
A flight-by-flight record of all operations of an aircraft and its engines - crew - flight time - areas of operation - or other pertinent information.
Miscellaneous
Transportation Security Administration: A federal agency within the Department of Homeland Security that focuses primarily on transportation security matters.

7. Spoilers
No Show. A scheduling code added to a crewmember's schedule when an MFA is determined to be the result of a failure to report for work or call-in prior to the prescribed time limit.
Located directly forward of the trailing edge flaps to assist the ailerons in roll control and to act as speed brakes for descent and landing
Quick Reference Handbook: An emergency procedures checklist that flight crewmembers use to properly handle an emergency situation and communicate effectively.
JSA: The PIC's authority to deny access to a flight deck jumpseat to an authorized person.

8. EXT
A light signaling ITMs to respond to guest needs or crew communication
On Time.
Extinguisher
Emergency Medical Kit - also referred to as the Expanded Medical Kit (XMK)

9. PSK
United States Secret Service. A specially trained security detachment that protect the President of the United States and other High-profile political leaders.
Any person who is not an employee of Compass Airlines with whom an employee interacts.
Operations: The operations center at each station that monitors and disseminates all pertinent flight information.
Passenger Service Kit

10. ETKT
Inoperative.
Electronic Ticket (E-Ticket): A ticket that is purchased by the passenger on the internet.
Irregular Operation.
Used to describe routine operations (without malfunctions)

11. PETC
The critical phase of flight - which includes all ground operations involving taxi - takeoff and landing - and all flight operations below 10 -000 feet (except cruise flight) during which all flight deck communication is limited to operational and sa
A passenger manifest code identifying a passenger who has brought a carry-on pet in the cabin.
Passenger. The word "passenger" - as used throughout the Code of Federal Regulations - means any passenger regardless of age unless the in qualified by definition.
Denotes a position closest to the center of the aircraft

12. 0700
The period of elapsed time - using either Universal Coordinated or local time between a crewmember's reporting for an assignment involving flight time and release from that assignment by the air carrier. [121.467(a)]
12:00 am
7:00 am
12:00 pm

13. SOB
Ground Security Coordinator: An individual trained and qualified in airport security regulations and procedures who is responsible for an airline's security-related events at the station.
Souls on Board: The total numbers of individuals on board an aircraft (including crewmembers).
Area of an aircraft cabin used to tabulate passenger numbers for weight and balance purposes.
Denotes a position closest to the center of the aircraft

14. Non revenue Guest
National Transportation Safety Board: A federal agency that focuses primarily on the causes of accidents and issues recommendations for changes in the various transportation industries.
Pounds per Square Inch.
A guest that is traveling on a free or service charge ticket (usually an employee)
3:00 am

15. PA
A form of low stratus clouds that causes low visibility.
Toward the tail section of the aircraft
A passenger manifest code that identifies a passenger who is completely immobile - requires a wheelchair and also a lift device to ascend and descend stairs.
Public Address/Announcement.

16. 1000
An emergency landing into water.
10:00 am
Emergency.
A passenger manifest code that identifies a passenger who requires a lift device to ascend and descend stairs - but is able to make his own way to/from cabin seat.

17. FBI
The forward edge of a wing.
The left side of the aircraft - facing forward.
Federal Bureau of Investigation: A federal law enforcement agency that focuses primarily on national felony crimes.
A build up of electrical charges in cloud formations.

18. Captain
A dividing wall within the aircraft (usually extends from floor to ceiling)
Pilot in command of the aircraft; occupies left seat in flight deck
A period of elapsed time - using either Universal Coordinated or local time - which begins at midnight and ends 24 hours later at the next midnight.
6:00 pm

19. Narrpw Bpde
3:00 am
Classification of commercial jet aircraft thaat have one aisle and a maximum of six-across seating.
Located on the trailing edge of the horizontal stabilizer; controls up/down attitude of aircraft
Overhead bin.

20. DEAF
2:00 pm
A passenger manifest code that identifies a passenger who is hearing-impaired.
Designator Code For Compass Airlines
A passenger manifest code that identifies a passenger who does not need a wheelchair but still requires assistance.

21. REV
Public Address/Announcement.
12:00 pm
Hazardous Material: A substance of material with potentially hazardous characteristics that may pose unreasonable risk to health - safety - and property when transported by air.
Revision: A permanent change to the manual that must be read then recorded and inserted into the manual immediately.

22. Elevator
3:00 pm
Law Enforcement Officer: A person who is authorized to carry weapons on board the aircraft.
Located on the trailing edge of the horizontal stabilizer; controls up/down attitude of aircraft
Air Trafic Control: A division of the Federal Aviation Administration responsible for the expeditions and safe movement of aircraft on the ground and in the airspace system.

23. BP
Code of Federal Regulations: The complete list of federal laws in which Federal Aviation Regulation are found.
The interior section of an aircraft that is occupied by the passengers and cabin crewmembers.
Flight Operations Manual: A procedures manual. of which the Fight Attendant Manual is an accepted part - which is approved by the FAA for Compass Airlines flight operations.
Boarding Pass: A card or printed paper containing seat location and boarding priority information - which passengers present to a customer service agent in order to gain access to an aircraft for boarding.

24. FAIR
Irregular Operation.
Flight Attendant Irregularity Report: An online document available to FAs for the purpose of documenting and communicating any type in incident - irregularity - concern or question to management.
Passenger Carrying a Firearm. A passenger manifest code identifying a passenger who is a law enforcement officer carrying a firearm.
Intercom (Inter-phone): An aircraft's internal communications system through which crew members communicate during flight.

25. PNR

26. 2200
A period of elapsed time - using either Universal Coordinated or local time - which begins at midnight and ends 24 hours later at the next midnight.
Emergency Medical Kit - also referred to as the Expanded Medical Kit (XMK)
Refers generally to an entire cabin crew and not a specific flight attendant position.
10:00 pm

27. AED
National Transportation Safety Board: A federal agency that focuses primarily on the causes of accidents and issues recommendations for changes in the various transportation industries.
FD: The interior section of an aircraft that is occupied by the flight crewmembers. (captain and first officers)
Automated External Defibrillator. - An automated medical device that detects heart fibrillation and may administer an electrical shock to reestablish a normal heartbeat.
Inflight Security Coordinator: A person trained and qualified in aircraft security regulations and procedures who is responsible for security-related events that occur during flight (typically the PIC).

28. 2300
11:00 pm
Forward: Toward the nose of the aircraft.
A period of elapsed time - using either Universal Coordinated or local time - which begins at midnight and ends 24 hours later at the next midnight.
List of Effective Pages: A list of page numbers that notes the current revision number for each page within the manual.

29. SSR
Infant Life Vest.
KTS: A speed measurement based on nautical miles traveled per hour.
Special Service Request: A term that identifies a passenger who has a particular need or condition (such as a passenger with a carry-on pet or who purchased an extra seat).
Boarding Pass: A card or printed paper containing seat location and boarding priority information - which passengers present to a customer service agent in order to gain access to an aircraft for boarding.

30. CSI
Refers generally to the entire flight crew and not a specific flght crewmember position.
A light signaling ITMs to respond to guest needs or crew communication
Cabin Safety Inspector: A Federal Aviation Administration safety inspector who specifically focuses on flight attendants and procedures withing the aircraft cabin.
A form required to be filled out by passengers traveling without a visa - who are entering the United States - so that their arrival and departure can be recorded.

31. Tarmac
Revision: A permanent change to the manual that must be read then recorded and inserted into the manual immediately.
The period of elapsed time - using either Universal Coordinated or local time between a crewmember's reporting for an assignment involving flight time and release from that assignment by the air carrier. [121.467(a)]
A term that describes the ramp areas of the airport.
4:00 pm

32. DOH
Date of Hire.
Cancelled
The forward edge of a wing.
Automated External Defibrillator. - An automated medical device that detects heart fibrillation and may administer an electrical shock to reestablish a normal heartbeat.

33. CRO
Non-Revenue Positive Space: An employee who is traveling on Company business and has a confirmed seat assignment on a flight.
Complaint Resolution Officer: A person trained to resolve any disputes that arise when accommodating passengers with disabilities.
A formal list used to identify - schedule - compare - or verify a group of elements or actions.
7:00 pm

34. A/C right
Initial Operating Experience: On-the-job training time required by the FAA following completion of classroom ground instruction.
The right side of the aircraft - facing forward.
List of Effective Pages: A list of page numbers that notes the current revision number for each page within the manual.
First Aid Kt.

35. QRH
No Show. A scheduling code added to a crewmember's schedule when an MFA is determined to be the result of a failure to report for work or call-in prior to the prescribed time limit.
Automated External Defibrillator. - An automated medical device that detects heart fibrillation and may administer an electrical shock to reestablish a normal heartbeat.
The body of an aircraft - excluding the wings and empennage.
Quick Reference Handbook: An emergency procedures checklist that flight crewmembers use to properly handle an emergency situation and communicate effectively.

36. WCHC
A passenger manifest code that identifies a passenger who is completely immobile - requires a wheelchair and also a lift device to ascend and descend stairs.
A form of low stratus clouds that causes low visibility.
An aircraft movement whereby an aircraft tug is used to push and aircraft from its gate parking position to a position from which it can be moved under its own power - or be towed by the tug.
A guest that is traveling on a free or service charge ticket (usually an employee)

37. DOT
A segment status code in a passenger name record indicating the passenger's boarding priority.
Department of Transportation: A federal agency that focuses primarily on domestic transportation.
Extinguisher
Passenger Service Unit: A panel located above passenger seats that includes the flight attendant call button - informative signs and/or placards - reading lights - oxygen masks and gasper vents.

38. GRND
Wind that is moving in the opposite direction an aircraft is traveling.
A passenger manifest code that identifies a passenger who has been assigned a seat in an emergency exit row.
Lavatory: The official term for an aircraft's restroom.
Ground

39. 1500
Passenger. The word "passenger" - as used throughout the Code of Federal Regulations - means any passenger regardless of age unless the in qualified by definition.
Law Enforcement Officer: A person who is authorized to carry weapons on board the aircraft.
United States Secret Service. A specially trained security detachment that protect the President of the United States and other High-profile political leaders.
3:00 pm

40. OVRWNG

41. 2400
An aircraft operator who is certified by the FAA to engage in air transportation.
Transportation Security Administration: A federal agency within the Department of Homeland Security that focuses primarily on transportation security matters.
12:00 am
Airport building from which air traffic controllers can oversee and direct all aircraft movement

42. A/C Left
Protective Breathing Equipment: A portable smoke hood and oxygen supply used for firefighting on board an aircraft.
The left side of the aircraft - facing forward.
A build up of electrical charges in cloud formations.
2:00 pm

43. PSI
Department of Transportation: A federal agency that focuses primarily on domestic transportation.
Flight Attendant Service Trends Form: A form carried on the aircraft for the purposes of documenting and communicating any discrepancies involving catering and aircraft cleaning.
Pounds per Square Inch.
An atmospheric condition characterized by sudden wind direction and velocity.

44. Layover Station
A city where a crew rests while waiting for the next scheduled flight.
A passenger manifest code that identifies a passenger who is visually impaired.
As moist air is carried upward - it combines with colder air to form ____________.
Miscellaneous

45. Normal
Forward: Toward the nose of the aircraft.
Used to describe routine operations (without malfunctions)
Flight Operations Manual: A procedures manual. of which the Fight Attendant Manual is an accepted part - which is approved by the FAA for Compass Airlines flight operations.
8:00 pm

46. MX
7:00 pm
Revision: A permanent change to the manual that must be read then recorded and inserted into the manual immediately.
The time when a crewmember is in uniform and on duty at the airport and is available for an immediate flight assignment.
A designator code assigned to flights that have been cancelled due to a maintenance problem.

47. ESCT
First Aid Kt.
A passenger manifest code that identifies a prisoner under law enforcement escort.
The left side of the aircraft - facing forward.
Federal Aviation Administration: A federal agency within the Department of Transportation that has direct oversight of aviation operations and laws.

48. Ditch
First Aid Kt.
Standby: Any passenger who is waiting for a seat to become available on a flight.
Portable Oxygen Bottle.
An emergency landing into water.

49. IOE
A logical progression of actions and/or decisions established by an air carrier with which the appropriate personnel can achieve a specific objective.
Initial Operating Experience: On-the-job training time required by the FAA following completion of classroom ground instruction.
Principal Operating Inspector: An FAA official who specifically oversees and air carrier at the local level.
Least Risk Bomb Location: The location inside of an aircraft that will suffer the minimum possible damage from the explosive forces of a bomb.

50. 1300
A period of elapsed time - using either Universal Coordinated or local time - which begins at midnight and ends 24 hours later at the next midnight.
Automated External Defibrillator. - An automated medical device that detects heart fibrillation and may administer an electrical shock to reestablish a normal heartbeat.
1:00 pm
An aircraft operator who is certified by the FAA to engage in air transportation.