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Flight Attendant Training

Instructions:

Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can study here.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.

1. IOE
Cardiopulmonary Resuscitation: A first aid procedure in which a victim's heartbeat and breathing are manually supported by another individual.
Crew Resource Management: A training course designed to improve communications and coordination among flight deck and cabin crewmembers.
Initial Operating Experience: On-the-job training time required by the FAA following completion of classroom ground instruction.
The under structure and wheel units (main gear and nose gear) that support the weight of the aircraft while on the ground; this gear retracts during flight

2. Tailwind
Wind that is moving in the same direction an aircraft is traveling.
A passenger manifest code that identifies a passenger of considerable size who has purchased two adjacent seats in the same row.
A global airline alliance partnership with Delta - Airlines - Aeroflot - AeroMexico - Air France - Alitalia - China Southern Airlines - CSA Czech Airlines - KLM Royal Dutch Airlines - Korean Air - Air Europa and Kenya Airways.
Minimum Equipment List. A list that details which equipment must be functioning properly in order for the aircraft to be permitted to fly and which equipment may be inoperative for a specified period of time.

3. EXIT
3:00 pm
A global airline alliance partnership with Delta - Airlines - Aeroflot - AeroMexico - Air France - Alitalia - China Southern Airlines - CSA Czech Airlines - KLM Royal Dutch Airlines - Korean Air - Air Europa and Kenya Airways.
A passenger manifest code that identifies a passenger who has been assigned a seat in an emergency exit row.
Code of Federal Regulations: The complete list of federal laws in which Federal Aviation Regulation are found.

4. Immediate Family
6:00 am
Complimentary
Includes spouse - children - stepchildren - grandchildren - parents - stepparents - grandparents - siblings and in-laws.
1:00 pm

5. Load Factor
Complaint Resolution Officer: A person trained to resolve any disputes that arise when accommodating passengers with disabilities.
The ratio between the number of seats on a given flight or system versus the total number of seats in the airline inventory by the flight or system. It is expressed in percentages.
Non-revenue passenger: A person who is traveling as a passenger under an airline's flight benefits program (usually for free or at an industry discount rate.
JS: An extra crewmember seat in the flight deck or cabin that authorized personnel may occupy during a flight.

6. COMP
Emergency Flash Light
Complimentary
Federal Aviation Administration: A federal agency within the Department of Transportation that has direct oversight of aviation operations and laws.
First Aid Kt.

7. IRROP
Public Address/Announcement.
8:00 am
Irregular Operation.
2:00 pm

8. 1100
11:00 am
Overhead bin.
Used to describe non-routine operation in which certain procedures or actions must be taken to protect from hazard.
Refers to Halon 1211 fire extinguishers.

9. BP Status

10. Normal
Used to describe routine operations (without malfunctions)
Flight Attendant Manual.
10:00 pm
A build up of electrical charges in cloud formations.

11. Taxi
Left Hand
Abbreviation for a choice of beverage.
Horizontal airfoil at the tail of the aircraft that creates lift
The movement of an aircraft on the surface under its own power.

12. Turbulence
Main body of the aircraft to which the wings - landing gear and tail are attached
Designator code for Delta Airlines.
An atmospheric condition characterized by sudden wind direction and velocity.
Right Hand

13. Circuit Breaker
Public Address/Announcement.
Toward the tail section of the aircraft
A device used in place of a fuse - which breaks and electrical current in the event of an overload.
Abbreviation for a choice of beverage.

14. XCM
Used to describe routine operations (without malfunctions)
Extra Flight crewmember.
A passenger manifest code that identifies a service animal traveling with a passenger.
No Show. A scheduling code added to a crewmember's schedule when an MFA is determined to be the result of a failure to report for work or call-in prior to the prescribed time limit.

15. I-94 Form
Window.
An enclosed walkway used as a loading bridge between the terminal gate and the aircraft cabin that allows the passengers direct - protected access to an aircraft from the terminal. Also know as a jetway.
A form required to be filled out by passengers traveling without a visa - who are entering the United States - so that their arrival and departure can be recorded.
Irregular Operation.

16. FOD
The movement of an aircraft on the surface under its own power.
Refers to Halon 1211 fire extinguishers.
oreign Object Debris/Damage/Disposal: A term used to describe either an item on the ramp - taxiway - or runway areas that could potentially cause damage to an aircraft; damage caused to an aircraft by foreign object debis; or a designated receptacle
An atmospheric condition characterized by sudden wind direction and velocity.

17. FO
First Officer (see SIC).
7:00 pm
The under structure and wheel units (main gear and nose gear) that support the weight of the aircraft while on the ground; this gear retracts during flight
Federal Flight Deck Officer: A certified pilot employed by an air carrier who is authorized by federal law to carry a firearm while on duty aboard an aircraft.

18. PSU
o exit the aircraft under normal circumstances.
7:00 am
Passenger Service Unit: A panel located above passenger seats that includes the flight attendant call button - informative signs and/or placards - reading lights - oxygen masks and gasper vents.
A process of measuring the distribution of the payload weight - total aircraft weight - and the resulting center of gravity of and aircraft before flight.

19. Outboard
Federal Bureau of Investigation: A federal law enforcement agency that focuses primarily on national felony crimes.
Inoperative.
Pilot in command of the aircraft; occupies left seat in flight deck
Denotes a position furthest from the center of the aircraft

20. Fog
A form of low stratus clouds that causes low visibility.
The left side of the aircraft - facing forward.
Estimated Time of Departure.
Emergency Medical Technician: An individual specifically trained in advanced emergency life-support techniques and equipment.

21. QRH
Any person who is not an employee of Compass Airlines with whom an employee interacts.
Quick Reference Handbook: An emergency procedures checklist that flight crewmembers use to properly handle an emergency situation and communicate effectively.
An aircraft operator who is certified by the FAA to engage in air transportation.
Headquarters: The Company facility where Operations Command And Control Center and corporate offices are located

22. Revenue Passenger
Quick Reference Handbook: An emergency procedures checklist that flight crewmembers use to properly handle an emergency situation and communicate effectively.
Turbulence
2:00 am
A passenger who has paid a quoted fare for a reserved seat on board an aircraft.

23. Ready Reserve
The time when a crewmember is in uniform and on duty at the airport and is available for an immediate flight assignment.
Wind that is moving in the same direction an aircraft is traveling.
Miscellaneous
Flight Attendant Service Trends Form: A form carried on the aircraft for the purposes of documenting and communicating any discrepancies involving catering and aircraft cleaning.

24. I/C

25. FOM
Light-Emitting Diode: Found on the emergency flashlight - this light gives a continuous visual indication of the battery's readiness.
10:00 am
Flight Operations Manual: A procedures manual. of which the Fight Attendant Manual is an accepted part - which is approved by the FAA for Compass Airlines flight operations.
Customer Service Agent

26. FWD
Forward: Toward the nose of the aircraft.
Ground Security Coordinator: An individual trained and qualified in airport security regulations and procedures who is responsible for an airline's security-related events at the station.
Connection: A Passenger who is making a connection to another flight to reach a final destination.
Passenger Name Record. A computer record of a passenger's information and itinerary.

27. EMG and EMER
A passenger manifest code that identifies a passenger who does not need a wheelchair but still requires assistance.
Emergency.
A form required to be filled out by passengers traveling without a visa - who are entering the United States - so that their arrival and departure can be recorded.
The interior section of an aircraft that is occupied by the passengers and cabin crewmembers.

28. Air Carrier
8:00 am
1:00 pm
A procedure of agreement that exists between two or more air carriers.
An aircraft operator who is certified by the FAA to engage in air transportation.

29. XFA
Overhead bin.
Extra Flight attendant.
Aircraft
Located directly forward of the trailing edge flaps to assist the ailerons in roll control and to act as speed brakes for descent and landing

30. ISC
Hazardous Material: A substance of material with potentially hazardous characteristics that may pose unreasonable risk to health - safety - and property when transported by air.
A passenger manifest code that identifies a passenger who has been assigned a seat in an emergency exit row.
Vertical airfoil at the tail of the aircraft that controls the left/right direction (yaw)
Inflight Security Coordinator: A person trained and qualified in aircraft security regulations and procedures who is responsible for security-related events that occur during flight (typically the PIC).

31. A/C right
On-the-Job Injury.
The right side of the aircraft - facing forward.
Souls on Board: The total numbers of individuals on board an aircraft (including crewmembers).
Manual Deploy Tool: A tool that is used to gain access to various panels on the E175 aircraft.

32. CZ
6:00 pm
Department of Transportation: A federal agency that focuses primarily on domestic transportation.
Designator Code For Compass Airlines
A passenger manifest code that identifies a passenger who is visually impaired.

33. MAINT
Wind that is moving in the opposite direction an aircraft is traveling.
Pilot in Command: The flight crewmember who is oltimately responsible for and has ultimate command authority over the safe and efficient operation of a flight (the captain)
7:00 am
Maintenance: The department responsible for ensuring the aircraft fleet is properly inspected - maintained - repaired and airworthy.

34. SOC
Overhead bin.
Non-Revenue Positive Space: An employee who is traveling on Company business and has a confirmed seat assignment on a flight.
Systems Operation Control: The Company department that is comprised of Dispatch - Crew Scheduling and Maintenance Control personnel.
Aircraft

35. MEL
Flight.
The engine exhaust power produced when an aircraft's engines are running.
Minimum Equipment List. A list that details which equipment must be functioning properly in order for the aircraft to be permitted to fly and which equipment may be inoperative for a specified period of time.
Main Cabin Door: The passenger entry door of an aircraft that is used for boarding and deplaning.

36. SOB
The movement of an aircraft on the surface under its own power.
Complimentary
Souls on Board: The total numbers of individuals on board an aircraft (including crewmembers).
3:00 am

37. CA (CAPT)
Captain
Oxygen
A temporary change to the manual that must be read - then recorded and inserted into the manual immediately - but must be removed on the specified expiration date - or when a cancellation notice is distributed prior to an expiration date.
7:00 pm

38. MCD
A formal list used to identify - schedule - compare - or verify a group of elements or actions.
A passenger manifest code that identifies a passenger who is hearing-impaired.
Main Cabin Door: The passenger entry door of an aircraft that is used for boarding and deplaning.
Right Hand

39. CRS
A device used in place of a fuse - which breaks and electrical current in the event of an overload.
A passenger manifest code that identifies a passenger who does not need a wheelchair but still requires assistance.
Child-Restraint System: A government-approved child seat that is designed to protect small children.
A process of controlling airflow into and out of passenger and crew compartments to maintain a normal atmosperic pressure for the occupants

40. N/S

41. PAX/PSGR
Used to describe routine operations (without malfunctions)
Emergency Flash Light
Passenger. The word "passenger" - as used throughout the Code of Federal Regulations - means any passenger regardless of age unless the in qualified by definition.
Public Address/Announcement.

42. 0600
Any person who is assigned to perform duties on board an aircraft during flight time.
6:00 am
A passenger manifest code identifying a passenger who has brought a carry-on pet in the cabin.
Refers generally to an entire cabin crew and not a specific flight attendant position.

43. FARF
Dead Head: A crewmember who is on duty and traveling to or from an assignment on a flight - but is not scheduled to perform any specific duties aboard that flight.
The body of an aircraft - excluding the wings and empennage.
Flight Attendant Read File: A memorandum issued to alert to flight attendants of pertinent operational information.
Flight Attendant: An individual who is trained and certified in emergency - first aid - cabin preparation and passenger safety duties.

44. Duty Period

45. LOEP
List of Effective Pages: A list of page numbers that notes the current revision number for each page within the manual.
Emergency Flash Light
Headquarters: The Company facility where Operations Command And Control Center and corporate offices are located
Main body of the aircraft to which the wings - landing gear and tail are attached

46. DL
Principal Operating Inspector: An FAA official who specifically oversees and air carrier at the local level.
Designator code for Delta Airlines.
Expanded Medical Kit - also referred to as an Emergency Medical Kit (EMK)
Turbulence

47. Jumpseat
A formal list used to identify - schedule - compare - or verify a group of elements or actions.
Transportation Security Administration: A federal agency within the Department of Homeland Security that focuses primarily on transportation security matters.
JS: An extra crewmember seat in the flight deck or cabin that authorized personnel may occupy during a flight.
Expanded Medical Kit - also referred to as an Emergency Medical Kit (EMK)

48. Sky Team
A global airline alliance partnership with Delta - Airlines - Aeroflot - AeroMexico - Air France - Alitalia - China Southern Airlines - CSA Czech Airlines - KLM Royal Dutch Airlines - Korean Air - Air Europa and Kenya Airways.
List of Effective Pages: A list of page numbers that notes the current revision number for each page within the manual.
A specific altitude assigned to an aircraft by Air Traffic Control at which that aircraft must remain until further directed by ATC (usually due to heavy flight traffic)
No Show. A scheduling code added to a crewmember's schedule when an MFA is determined to be the result of a failure to report for work or call-in prior to the prescribed time limit.

49. Headwind
A formal list used to identify - schedule - compare - or verify a group of elements or actions.
Emergency Medical Kit - also referred to as the Expanded Medical Kit (XMK)
Wind that is moving in the opposite direction an aircraft is traveling.
8:00 pm

50. DEAF
A period of time when a crewmember is on-call for duty and must report to work within a specified period of time.
A passenger manifest code that identifies a passenger who is hearing-impaired.
Flight Attendant Service Trends Form: A form carried on the aircraft for the purposes of documenting and communicating any discrepancies involving catering and aircraft cleaning.
Cancelled