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Flight Attendant Training

Instructions:

Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can study here.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.

1. Interline
Bright
A required inspection of the cabin interior and emergency equipment - prior to passenger boarding - on any aircraft on which the assigned flight attendant(s) has not previously performed a preflight inspection on the same calendar day.
A procedure of agreement that exists between two or more air carriers.
JSA: The PIC's authority to deny access to a flight deck jumpseat to an authorized person.

2. Rudder
Non-Revenue Positive Space: An employee who is traveling on Company business and has a confirmed seat assignment on a flight.
Extra Flight attendant.
The forward edge of a wing.
Located on the trailing edge of the vertical stabilizer and controls the forward left/right direction of the aircraft

3. OVRWNG

4. Pressurization
A passenger manifest code that identifies a prisoner under law enforcement escort.
Transportation between any two points within Puerto Rico - the U.S. Virgin Islands - the District of Columbia - or any state of the United States of America.
A process of controlling airflow into and out of passenger and crew compartments to maintain a normal atmosperic pressure for the occupants
First Officer (see SIC).

5. Temporary Notice
Initial Operating Experience: On-the-job training time required by the FAA following completion of classroom ground instruction.
A temporary change to the manual that must be read - then recorded and inserted into the manual immediately - but must be removed on the specified expiration date - or when a cancellation notice is distributed prior to an expiration date.
Non-Revenue Positive Space: An employee who is traveling on Company business and has a confirmed seat assignment on a flight.
A passenger manifest code that identifies a passenger who is visually impaired.

6. Landing gear
The under structure and wheel units (main gear and nose gear) that support the weight of the aircraft while on the ground; this gear retracts during flight
A process of controlling airflow into and out of passenger and crew compartments to maintain a normal atmosperic pressure for the occupants
Cabin Safety Inspector: A Federal Aviation Administration safety inspector who specifically focuses on flight attendants and procedures withing the aircraft cabin.
4:00 am

7. First Officer
KTS: A speed measurement based on nautical miles traveled per hour.
Pilot second in command; occupies right seat in flight deck
3:00 pm
Evacuation

8. FAM
Electronic Ticket (E-Ticket): A ticket that is purchased by the passenger on the internet.
A required inspection of the cabin interior and emergency equipment - prior to passenger boarding - on any aircraft on which the assigned flight attendant(s) has not previously performed a preflight inspection on the same calendar day.
Flight Attendant Manual.
3:00 pm

9. Weight & Balance
Standby: Any passenger who is waiting for a seat to become available on a flight.
A process of measuring the distribution of the payload weight - total aircraft weight - and the resulting center of gravity of and aircraft before flight.
Flight Attendant Read File: A memorandum issued to alert to flight attendants of pertinent operational information.
A period of time when a crewmember is on-call for duty and must report to work within a specified period of time.

10. 1500
An atmospheric condition characterized by sudden wind direction and velocity.
3:00 pm
Ground
A passenger manifest code that identifies a passenger of considerable size who has purchased two adjacent seats in the same row.

11. Checklist
Aft portion of wing
A formal list used to identify - schedule - compare - or verify a group of elements or actions.
Aircraft
Non-revenue passenger: A person who is traveling as a passenger under an airline's flight benefits program (usually for free or at an industry discount rate.

12. LH
oreign Object Debris/Damage/Disposal: A term used to describe either an item on the ramp - taxiway - or runway areas that could potentially cause damage to an aircraft; damage caused to an aircraft by foreign object debis; or a designated receptacle
A passenger manifest code that identifies a passenger who does not need a wheelchair but still requires assistance.
Left Hand
Push-to-Talk: A button on the PA handset that must be depressed in order for announcements to carry over the cabin speaker system

13. NRSA
Non-Revenue Space Available (see NON-REV)
No Show. A scheduling code added to a crewmember's schedule when an MFA is determined to be the result of a failure to report for work or call-in prior to the prescribed time limit.
Leave of Absence
Used to describe routine operations (without malfunctions)

14. GSC

15. EVAC
A segment status code in a passenger name record indicating the passenger's boarding priority.
Evacuation
1:00 am
Special Service Request: A term that identifies a passenger who has a particular need or condition (such as a passenger with a carry-on pet or who purchased an extra seat).

16. DEAF
Manual Deploy Tool: A tool that is used to gain access to various panels on the E175 aircraft.
A passenger manifest code that identifies a passenger who is hearing-impaired.
The ratio between the number of seats on a given flight or system versus the total number of seats in the airline inventory by the flight or system. It is expressed in percentages.
No Show. A scheduling code added to a crewmember's schedule when an MFA is determined to be the result of a failure to report for work or call-in prior to the prescribed time limit.

17. 0200
Second in Command: The flight crewmember that assists the PIC with decision-making to ensure the safe operation of a flight (the first officer).
6:00 am
An aircraft movement whereby an aircraft tug is used to push and aircraft from its gate parking position to a position from which it can be moved under its own power - or be towed by the tug.
2:00 am

18. OJI
Pilot second in command; occupies right seat in flight deck
The persons designated to ensure the orderly flow of all aircraft traffic both on the ground and in the air
Transportation between any two points within Puerto Rico - the U.S. Virgin Islands - the District of Columbia - or any state of the United States of America.
On-the-Job Injury.

19. CRM
Crew Resource Management: A training course designed to improve communications and coordination among flight deck and cabin crewmembers.
Designator code for Delta Airlines.
An aircraft operator who is certified by the FAA to engage in air transportation.
List of Effective Pages: A list of page numbers that notes the current revision number for each page within the manual.

20. Internal customer
Pilot second in command; occupies right seat in flight deck
Any person who is not an employee of Compass Airlines with whom an employee interacts.
A passenger manifest code that identifies a passenger who does not need a wheelchair but still requires assistance.
Any person currently employed by Compass Airlines with whom any other compass Airlines employee interacts.

21. Taxi
The movement of an aircraft on the surface under its own power.
Flight Attendant Irregularity Report: An online document available to FAs for the purpose of documenting and communicating any type in incident - irregularity - concern or question to management.
A flight-by-flight record of all operations of an aircraft and its engines - crew - flight time - areas of operation - or other pertinent information.
Airline Safety Action Program: A coordinated program between the FAA - ALPA and Select air carrier departments that allows certain FAA-certified Company employees to report violations made in error in the interest of improving safety without fear of

22. Headwind
Department of Transportation: A federal agency that focuses primarily on domestic transportation.
Security Identification Display Area: A restricted area withing an airport that may only be accessed by authorized personnel who must display proper identification at all times.
Ground
Wind that is moving in the opposite direction an aircraft is traveling.

23. INFT
An unscheduled non-revenue flight on which only crewmembers and authorized personnel or cargo are permitted on board.
Initial Operating Experience: On-the-job training time required by the FAA following completion of classroom ground instruction.
Missed Flight Assignment: A scheduling code designating a flight assignment that has been missed.
A passenger manifest code that identifies and infant passenger.

24. 2400
Standby: Any passenger who is waiting for a seat to become available on a flight.
Inoperative.
Systems Operation Control: The Company department that is comprised of Dispatch - Crew Scheduling and Maintenance Control personnel.
12:00 am

25. 1400
Cabin Safety Inspector: A Federal Aviation Administration safety inspector who specifically focuses on flight attendants and procedures withing the aircraft cabin.
o exit the aircraft under normal circumstances.
Abbreviation for a choice of beverage.
2:00 pm

26. QRC
Estimated Time of Arrival.
9:00 pm
Quick Reference Checklist: A checklist used by flight crewmembers for various phases of flight.
10:00 am

27. CFR
A passenger manifest code identifying a passenger who has brought a carry-on pet in the cabin.
Overhead bin.
A passenger manifest code that identifies a passenger who has been assigned a seat in an emergency exit row.
Code of Federal Regulations: The complete list of federal laws in which Federal Aviation Regulation are found.

28. A/C
Ground Security Coordinator: An individual trained and qualified in airport security regulations and procedures who is responsible for an airline's security-related events at the station.
Overhead bin.
Aircraft
An unscheduled non-revenue flight on which only crewmembers and authorized personnel or cargo are permitted on board.

29. Base Station
Standby: Any passenger who is waiting for a seat to become available on a flight.
Non-revenue passenger: A person who is traveling as a passenger under an airline's flight benefits program (usually for free or at an industry discount rate.
3:00 pm
The domicile city where crewmembers are indefinitely assigned to work.

30. FBI
Federal Bureau of Investigation: A federal law enforcement agency that focuses primarily on national felony crimes.
Revision: A permanent change to the manual that must be read then recorded and inserted into the manual immediately.
Federal Aviation Administration: A federal agency within the Department of Transportation that has direct oversight of aviation operations and laws.
Flight.

31. Outboard
Passenger Service Unit: A panel located above passenger seats that includes the flight attendant call button - informative signs and/or placards - reading lights - oxygen masks and gasper vents.
Denotes a position furthest from the center of the aircraft
Extinguisher
Oxygen

32. FOD
The department that focuses solely on flight attendants and in-flight cabin procedures.
A passenger manifest code that identifies a passenger who does not need a wheelchair but still requires assistance.
Least Risk Bomb Location: The location inside of an aircraft that will suffer the minimum possible damage from the explosive forces of a bomb.
oreign Object Debris/Damage/Disposal: A term used to describe either an item on the ramp - taxiway - or runway areas that could potentially cause damage to an aircraft; damage caused to an aircraft by foreign object debis; or a designated receptacle

33. Flight Deck
Least Risk Bomb Location: The location inside of an aircraft that will suffer the minimum possible damage from the explosive forces of a bomb.
FD: The interior section of an aircraft that is occupied by the flight crewmembers. (captain and first officers)
Refers to Halon 1211 fire extinguishers.
As moist air is carried upward - it combines with colder air to form ____________.

34. 0900
Electronic Ticket (E-Ticket): A ticket that is purchased by the passenger on the internet.
Any person who is not an employee of Compass Airlines with whom an employee interacts.
9:00 am
Transportation between any two points within Puerto Rico - the U.S. Virgin Islands - the District of Columbia - or any state of the United States of America.

35. FO
First Officer (see SIC).
Protective Breathing Equipment: A portable smoke hood and oxygen supply used for firefighting on board an aircraft.
A form of low stratus clouds that causes low visibility.
8:00 am

36. LOEP
List of Effective Pages: A list of page numbers that notes the current revision number for each page within the manual.
Complimentary
Estimated Time of Arrival.
12:00 pm

37. CSA
Flight Information Display System: Monitors - located in airport terminal - which are used to display flight information to the public.
A designator code assigned to flights that have been cancelled due to a maintenance problem.
An atmospheric condition characterized by sudden wind direction and velocity.
Customer Service Agent

38. D/H
Dead Head: A crewmember who is on duty and traveling to or from an assignment on a flight - but is not scheduled to perform any specific duties aboard that flight.
Flight.
A specific altitude assigned to an aircraft by Air Traffic Control at which that aircraft must remain until further directed by ATC (usually due to heavy flight traffic)
Expanded Medical Kit - also referred to as an Emergency Medical Kit (EMK)

39. Leading Edge
Manual Deploy Tool: A tool that is used to gain access to various panels on the E175 aircraft.
Overhead bin.
Quick Reference Checklist: A checklist used by flight crewmembers for various phases of flight.
The forward edge of a wing.

40. CRS
A guest that is traveling on a free or service charge ticket (usually an employee)
Vertical airfoil at the tail of the aircraft that controls the left/right direction (yaw)
Child-Restraint System: A government-approved child seat that is designed to protect small children.
Emergency Medical Technician: An individual specifically trained in advanced emergency life-support techniques and equipment.

41. DL
Evacuation
Moveable wing surfaces hinged to the wing's leading edge and trailing edge; Extending the wing flaps increases wing surface and lift for takeoff or landing. Retracting the flaps reduces wing surface area thus reducing friction and drag for high speed
Designator code for Delta Airlines.
A light signaling ITMs to respond to guest needs or crew communication

42. PSK
Customer Service Agent
Federal Bureau of Investigation: A federal law enforcement agency that focuses primarily on national felony crimes.
Transportation Security Administration: A federal agency within the Department of Homeland Security that focuses primarily on transportation security matters.
Passenger Service Kit

43. Cabin Crew
Flight Attendant Service Trends Form: A form carried on the aircraft for the purposes of documenting and communicating any discrepancies involving catering and aircraft cleaning.
The domicile city where crewmembers are indefinitely assigned to work.
Refers generally to an entire cabin crew and not a specific flight attendant position.
Public Address/Announcement.

44. A/C Left
Any person who is not an employee of Compass Airlines with whom an employee interacts.
Refers generally to the entire flight crew and not a specific flght crewmember position.
The left side of the aircraft - facing forward.
A build up of electrical charges in cloud formations.

45. CSI
Cabin Safety Inspector: A Federal Aviation Administration safety inspector who specifically focuses on flight attendants and procedures withing the aircraft cabin.
Any person who is assigned to perform duties on board an aircraft during flight time.
An aircraft movement whereby an aircraft tug is used to push and aircraft from its gate parking position to a position from which it can be moved under its own power - or be towed by the tug.
Service.

46. GRND
Ground
Infant Life Vest.
A form of low stratus clouds that causes low visibility.
Refers generally to the entire flight crew and not a specific flght crewmember position.

47. Air Traffic Control
The persons designated to ensure the orderly flow of all aircraft traffic both on the ground and in the air
Cardiopulmonary Resuscitation: A first aid procedure in which a victim's heartbeat and breathing are manually supported by another individual.
Evacuation
Date of Hire.

48. BP
Connection: A Passenger who is making a connection to another flight to reach a final destination.
Boarding Pass: A card or printed paper containing seat location and boarding priority information - which passengers present to a customer service agent in order to gain access to an aircraft for boarding.
1:00 pm
Period of time that separates two duty periods/flights within a crew pattern

49. FOM
Emergency Light Switch
10:00 am
Flight Operations Manual: A procedures manual. of which the Fight Attendant Manual is an accepted part - which is approved by the FAA for Compass Airlines flight operations.
A passenger manifest code that identifies and infant passenger.

50. Policy
A written requirement established by an air carrier that is expected to be complied with by all appropriate personnel.
A global airline alliance partnership with Delta - Airlines - Aeroflot - AeroMexico - Air France - Alitalia - China Southern Airlines - CSA Czech Airlines - KLM Royal Dutch Airlines - Korean Air - Air Europa and Kenya Airways.
12:00 pm
Main body of the aircraft to which the wings - landing gear and tail are attached