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Flight Attendant Training

Instructions:

Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can study here.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.

1. Bulkhead Seat
2:00 am
An airplane seat in the row immediately behind the bulkhead.
The period of elapsed time - using either Universal Coordinated or local time between a crewmember's reporting for an assignment involving flight time and release from that assignment by the air carrier. [121.467(a)]
An enclosed walkway used as a loading bridge between the terminal gate and the aircraft cabin that allows the passengers direct - protected access to an aircraft from the terminal. Also know as a jetway.

2. Weight & Balance
Overhead bin.
The department that is responsible for the Company's computer hardware - software - and network systems.
A process of measuring the distribution of the payload weight - total aircraft weight - and the resulting center of gravity of and aircraft before flight.
Boarding Pass: A card or printed paper containing seat location and boarding priority information - which passengers present to a customer service agent in order to gain access to an aircraft for boarding.

3. EXT
Extinguisher
Flight.
A guest that pays a fare for their ticket
Revision: A permanent change to the manual that must be read then recorded and inserted into the manual immediately.

4. Ramp/Apron/Tarmac
Moveable wing surfaces hinged to the wing's leading edge and trailing edge; Extending the wing flaps increases wing surface and lift for takeoff or landing. Retracting the flaps reduces wing surface area thus reducing friction and drag for high speed
The critical phase of flight - which includes all ground operations involving taxi - takeoff and landing - and all flight operations below 10 -000 feet (except cruise flight) during which all flight deck communication is limited to operational and sa
Portable Oxygen Bottle.
A paved area - at or near the terminal - where aircraft park

5. Landing gear
The right side of the aircraft - facing forward.
The under structure and wheel units (main gear and nose gear) that support the weight of the aircraft while on the ground; this gear retracts during flight
A period of time when a crewmember is on-call for duty and must report to work within a specified period of time.
A passenger manifest code that identifies a passenger of considerable size who has purchased two adjacent seats in the same row.

6. BRT
Bright
Hazardous Material: A substance of material with potentially hazardous characteristics that may pose unreasonable risk to health - safety - and property when transported by air.
The forward edge of a wing.
Maintenance: The department responsible for ensuring the aircraft fleet is properly inspected - maintained - repaired and airworthy.

7. PCFA
A passenger manifest code that indicates a passenger does not speak or understand English.
Air Trafic Control: A division of the Federal Aviation Administration responsible for the expeditions and safe movement of aircraft on the ground and in the airspace system.
Passenger Carrying a Firearm. A passenger manifest code identifying a passenger who is a law enforcement officer carrying a firearm.
A period of elapsed time - using either Universal Coordinated or local time - which begins at midnight and ends 24 hours later at the next midnight.

8. Fuselage
Federal Aviation Regulations: Federal Law specific to aviation that is published by the Federal Aviation ?Administration (see CFR)
Evacuation
The body of an aircraft - excluding the wings and empennage.
11:00 pm

9. 0800
Classification of commercial jet aircraft thaat have one aisle and a maximum of six-across seating.
Emergency Medical Technician: An individual specifically trained in advanced emergency life-support techniques and equipment.
8:00 am
The engine exhaust power produced when an aircraft's engines are running.

10. 0100
Special Service Request: A term that identifies a passenger who has a particular need or condition (such as a passenger with a carry-on pet or who purchased an extra seat).
Dead Head: A crewmember who is on duty and traveling to or from an assignment on a flight - but is not scheduled to perform any specific duties aboard that flight.
Child-Restraint System: A government-approved child seat that is designed to protect small children.
1:00 am

11. ETA
Maintenance: The department responsible for ensuring the aircraft fleet is properly inspected - maintained - repaired and airworthy.
A period of elapsed time - using Universal Coordinated or local time - when a crewmember is free from duty or responsibility to work.
Light-Emitting Diode: Found on the emergency flashlight - this light gives a continuous visual indication of the battery's readiness.
Estimated Time of Arrival.

12. Non revenue Guest
Boarding Pass: A card or printed paper containing seat location and boarding priority information - which passengers present to a customer service agent in order to gain access to an aircraft for boarding.
Airport building from which air traffic controllers can oversee and direct all aircraft movement
A guest that is traveling on a free or service charge ticket (usually an employee)
Window.

13. ESCT
A period of elapsed time - using Universal Coordinated or local time - when a crewmember is free from duty or responsibility to work.
An unscheduled non-revenue flight on which only crewmembers and authorized personnel or cargo are permitted on board.
A passenger manifest code that identifies a prisoner under law enforcement escort.
Light-Emitting Diode: Found on the emergency flashlight - this light gives a continuous visual indication of the battery's readiness.

14. Elevator
Located on the trailing edge of the horizontal stabilizer; controls up/down attitude of aircraft
Transportation between any two points within Puerto Rico - the U.S. Virgin Islands - the District of Columbia - or any state of the United States of America.
The ratio between the number of seats on a given flight or system versus the total number of seats in the airline inventory by the flight or system. It is expressed in percentages.
Portable Oxygen Bottle.

15. CPR

16. External Customer
Any person who is not an employee of Compass Airlines with whom an employee interacts.
Cardiopulmonary Resuscitation: A first aid procedure in which a victim's heartbeat and breathing are manually supported by another individual.
The engine exhaust power produced when an aircraft's engines are running.
A global airline alliance partnership with Delta - Airlines - Aeroflot - AeroMexico - Air France - Alitalia - China Southern Airlines - CSA Czech Airlines - KLM Royal Dutch Airlines - Korean Air - Air Europa and Kenya Airways.

17. Flight Crew
Federal Bureau of Investigation: A federal law enforcement agency that focuses primarily on national felony crimes.
Refers generally to the entire flight crew and not a specific flght crewmember position.
JSA: The PIC's authority to deny access to a flight deck jumpseat to an authorized person.
Extinguisher

18. ETD
Estimated Time of Departure.
A term that describes the ramp areas of the airport.
The body of an aircraft - excluding the wings and empennage.
Overwing: A term used to describe an area of the fuselage that is located directly above the aircraft's wings.

19. Jetbridge
An enclosed walkway used as a loading bridge between the terminal gate and the aircraft cabin that allows the passengers direct - protected access to an aircraft from the terminal. Also know as a jetway.
Includes spouse - children - stepchildren - grandchildren - parents - stepparents - grandparents - siblings and in-laws.
Area of an aircraft cabin used to tabulate passenger numbers for weight and balance purposes.
A designator code assigned to flights that have been cancelled due to a maintenance problem.

20. Layover Period
6:00 pm
Public Address/Announcement.
Maintenance: The department responsible for ensuring the aircraft fleet is properly inspected - maintained - repaired and airworthy.
Period of time that separates two duty periods/flights within a crew pattern

21. WCHS
A passenger manifest code that identifies a passenger who requires a lift device to ascend and descend stairs - but is able to make his own way to/from cabin seat.
Forward: Toward the nose of the aircraft.
KTS: A speed measurement based on nautical miles traveled per hour.
A device used in place of a fuse - which breaks and electrical current in the event of an overload.

22. Ditch
A passenger manifest code identifying a passenger who has brought a carry-on pet in the cabin.
A device used in place of a fuse - which breaks and electrical current in the event of an overload.
A form required to be filled out by passengers traveling without a visa - who are entering the United States - so that their arrival and departure can be recorded.
An emergency landing into water.

23. DOT
Department of Transportation: A federal agency that focuses primarily on domestic transportation.
Principal Operating Inspector: An FAA official who specifically oversees and air carrier at the local level.
Classification of commercial jet aircraft thaat have one aisle and a maximum of six-across seating.
Extra Flight attendant.

24. Missed Flight Assignment
Includes spouse - children - stepchildren - grandchildren - parents - stepparents - grandparents - siblings and in-laws.
The body of an aircraft - excluding the wings and empennage.
Missed Flight Assignment: A scheduling code designating a flight assignment that has been missed.
Pilot in command of the aircraft; occupies left seat in flight deck

25. Rest Period
A period of elapsed time - using Universal Coordinated or local time - when a crewmember is free from duty or responsibility to work.
Refers generally to the entire flight crew and not a specific flght crewmember position.
Pounds per Square Inch.
Ground Security Coordinator: An individual trained and qualified in airport security regulations and procedures who is responsible for an airline's security-related events at the station.

26. LOEP
The engine exhaust power produced when an aircraft's engines are running.
Flight Attendant: An individual who is trained and certified in emergency - first aid - cabin preparation and passenger safety duties.
List of Effective Pages: A list of page numbers that notes the current revision number for each page within the manual.
Cancelled

27. UMNR
A passenger manifest code that identifies a passenger who requires escort (such as a unaccompanied minor).
A period of elapsed time - using Universal Coordinated or local time - when a crewmember is free from duty or responsibility to work.
Ground Security Coordinator: An individual trained and qualified in airport security regulations and procedures who is responsible for an airline's security-related events at the station.
A form required to be filled out by passengers traveling without a visa - who are entering the United States - so that their arrival and departure can be recorded.

28. TSA
Manual Deploy Tool: A tool that is used to gain access to various panels on the E175 aircraft.
Transportation Security Administration: A federal agency within the Department of Homeland Security that focuses primarily on transportation security matters.
Forward: Toward the nose of the aircraft.
Wind that is moving in the same direction an aircraft is traveling.

29. EXIT
7:00 pm
A passenger manifest code that identifies a passenger who has been assigned a seat in an emergency exit row.
An atmospheric condition characterized by sudden wind direction and velocity.
Flight Attendant Service Trends Form: A form carried on the aircraft for the purposes of documenting and communicating any discrepancies involving catering and aircraft cleaning.

30. MCD
The under structure and wheel units (main gear and nose gear) that support the weight of the aircraft while on the ground; this gear retracts during flight
Main Cabin Door: The passenger entry door of an aircraft that is used for boarding and deplaning.
Estimated Time of Departure.
First Aid Kt.

31. Wing flaps

32. OT
Flight Operations Manual: A procedures manual. of which the Fight Attendant Manual is an accepted part - which is approved by the FAA for Compass Airlines flight operations.
On Time.
4:00 pm
A passenger manifest code that identifies and infant passenger.

33. INOP
Non-revenue passenger: A person who is traveling as a passenger under an airline's flight benefits program (usually for free or at an industry discount rate.
A change to the manual (that will be included in a later revision) that must be read - then recorded and inserted into the manual immediately.
First Officer (see SIC).
Inoperative.

34. MX
4:00 am
A designator code assigned to flights that have been cancelled due to a maintenance problem.
Evacuation
Non-Revenue Space Available (see NON-REV)

35. Air Traffic Control
Remain over Night
Passenger Service Unit: A panel located above passenger seats that includes the flight attendant call button - informative signs and/or placards - reading lights - oxygen masks and gasper vents.
Passenger. The word "passenger" - as used throughout the Code of Federal Regulations - means any passenger regardless of age unless the in qualified by definition.
The persons designated to ensure the orderly flow of all aircraft traffic both on the ground and in the air

36. Revenue Passenger
A passenger who has paid a quoted fare for a reserved seat on board an aircraft.
Portable Oxygen Bottle.
1:00 am
Ground Security Coordinator: An individual trained and qualified in airport security regulations and procedures who is responsible for an airline's security-related events at the station.

37. Revenue Guest
A guest that pays a fare for their ticket
Passenger Service Kit
Recurrent Training: FAA-mandated annual flight attendant training
6:00 am

38. POI
Manual Deploy Tool: A tool that is used to gain access to various panels on the E175 aircraft.
Principal Operating Inspector: An FAA official who specifically oversees and air carrier at the local level.
Designator code for Delta Airlines.
A segment status code in a passenger name record indicating the passenger's boarding priority.

39. Fog
Cardiopulmonary Resuscitation: A first aid procedure in which a victim's heartbeat and breathing are manually supported by another individual.
A form of low stratus clouds that causes low visibility.
Minimum Equipment List. A list that details which equipment must be functioning properly in order for the aircraft to be permitted to fly and which equipment may be inoperative for a specified period of time.
A procedure of agreement that exists between two or more air carriers.

40. Taxi
The movement of an aircraft on the surface under its own power.
Public Address/Announcement.
8:00 am
KTS: A speed measurement based on nautical miles traveled per hour.

41. Jet Blast

42. Operations Bulletin
A change to the manual (that will be included in a later revision) that must be read - then recorded and inserted into the manual immediately.
Push-to-Talk: A button on the PA handset that must be depressed in order for announcements to carry over the cabin speaker system
Recurrent Training: FAA-mandated annual flight attendant training
Minimum Equipment List. A list that details which equipment must be functioning properly in order for the aircraft to be permitted to fly and which equipment may be inoperative for a specified period of time.

43. OJI
Denotes a position closest to the center of the aircraft
On-the-Job Injury.
A flight-by-flight record of all operations of an aircraft and its engines - crew - flight time - areas of operation - or other pertinent information.
A logical progression of actions and/or decisions established by an air carrier with which the appropriate personnel can achieve a specific objective.

44. D/H
Crew Resource Management: A training course designed to improve communications and coordination among flight deck and cabin crewmembers.
Service.
Dead Head: A crewmember who is on duty and traveling to or from an assignment on a flight - but is not scheduled to perform any specific duties aboard that flight.
A global airline alliance partnership with Delta - Airlines - Aeroflot - AeroMexico - Air France - Alitalia - China Southern Airlines - CSA Czech Airlines - KLM Royal Dutch Airlines - Korean Air - Air Europa and Kenya Airways.

45. Ferry Flight
Federal Aviation Administration: A federal agency within the Department of Transportation that has direct oversight of aviation operations and laws.
Automated External Defibrillator. - An automated medical device that detects heart fibrillation and may administer an electrical shock to reestablish a normal heartbeat.
An unscheduled non-revenue flight on which only crewmembers and authorized personnel or cargo are permitted on board.
An aircraft operator who is certified by the FAA to engage in air transportation.

46. WCHR
A passenger Manifest code that identifies a passenger whocan ascend/descend steps and make his own way to/from cabin seat;requires wheelchair for distance to/from AC door.
Emergency Medical Technician: An individual specifically trained in advanced emergency life-support techniques and equipment.
A person who has entered a country illegally and in formally removed from that country at a later date.
Non-revenue passenger: A person who is traveling as a passenger under an airline's flight benefits program (usually for free or at an industry discount rate.

47. FAR
Light-Emitting Diode: Found on the emergency flashlight - this light gives a continuous visual indication of the battery's readiness.
Flight Attendant Read File: A memorandum issued to alert to flight attendants of pertinent operational information.
Area of an aircraft cabin used to tabulate passenger numbers for weight and balance purposes.
Federal Aviation Regulations: Federal Law specific to aviation that is published by the Federal Aviation ?Administration (see CFR)

48. FBI
Ground Security Coordinator: An individual trained and qualified in airport security regulations and procedures who is responsible for an airline's security-related events at the station.
oreign Object Debris/Damage/Disposal: A term used to describe either an item on the ramp - taxiway - or runway areas that could potentially cause damage to an aircraft; damage caused to an aircraft by foreign object debis; or a designated receptacle
Federal Bureau of Investigation: A federal law enforcement agency that focuses primarily on national felony crimes.
The period of elapsed time - using either Universal Coordinated or local time between a crewmember's reporting for an assignment involving flight time and release from that assignment by the air carrier. [121.467(a)]

49. Vertical Stabilizer
4:00 pm
Flight Attendant: An individual who is trained and certified in emergency - first aid - cabin preparation and passenger safety duties.
Flight Attendant Service Trends Form: A form carried on the aircraft for the purposes of documenting and communicating any discrepancies involving catering and aircraft cleaning.
Vertical airfoil at the tail of the aircraft that controls the left/right direction (yaw)

50. PIC
Pilot in Command: The flight crewmember who is oltimately responsible for and has ultimate command authority over the safe and efficient operation of a flight (the captain)
8:00 pm
6:00 pm
Forward: Toward the nose of the aircraft.