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Flight Attendant Training

Instructions:

Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can study here.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.

1. DOH
Date of Hire.
A passenger manifest code that identifies and infant passenger.
Right Hand
A passenger manifest code that identifies a prisoner under law enforcement escort.

2. ETKT
Electronic Ticket (E-Ticket): A ticket that is purchased by the passenger on the internet.
Airport building from which air traffic controllers can oversee and direct all aircraft movement
Infant Life Vest.
A passenger manifest code that indicates a passenger does not speak or understand English.

3. 1300
A person who has entered a country illegally and in formally removed from that country at a later date.
Law Enforcement Officer: A person who is authorized to carry weapons on board the aircraft.
Emergency Flash Light
1:00 pm

4. MX
Extra Flight crewmember.
A designator code assigned to flights that have been cancelled due to a maintenance problem.
National Transportation Safety Board: A federal agency that focuses primarily on the causes of accidents and issues recommendations for changes in the various transportation industries.
Pounds per Square Inch.

5. SRVA
A passenger manifest code that identifies a service animal traveling with a passenger.
Main Cabin Door: The passenger entry door of an aircraft that is used for boarding and deplaning.
KTS: A speed measurement based on nautical miles traveled per hour.
Turbulence

6. LOEP
Denotes a position closest to the center of the aircraft
List of Effective Pages: A list of page numbers that notes the current revision number for each page within the manual.
7:00 pm
Ground

7. ASAP
Emergency Flash Light
Overwing: A term used to describe an area of the fuselage that is located directly above the aircraft's wings.
Airline Safety Action Program: A coordinated program between the FAA - ALPA and Select air carrier departments that allows certain FAA-certified Company employees to report violations made in error in the interest of improving safety without fear of
A specific altitude assigned to an aircraft by Air Traffic Control at which that aircraft must remain until further directed by ATC (usually due to heavy flight traffic)

8. Flight Crew
5:00 pm
A formal list used to identify - schedule - compare - or verify a group of elements or actions.
Refers generally to the entire flight crew and not a specific flght crewmember position.
Portable Oxygen Bottle.

9. Cabin
Department of Transportation: A federal agency that focuses primarily on domestic transportation.
The movement of an aircraft on the surface under its own power.
The interior section of an aircraft that is occupied by the passengers and cabin crewmembers.
oreign Object Debris/Damage/Disposal: A term used to describe either an item on the ramp - taxiway - or runway areas that could potentially cause damage to an aircraft; damage caused to an aircraft by foreign object debis; or a designated receptacle

10. RT
Recurrent Training: FAA-mandated annual flight attendant training
Window.
A paved area - at or near the terminal - where aircraft park
Service.

11. Trailing edge
Denotes a position furthest from the center of the aircraft
Manual Deploy Tool: A tool that is used to gain access to various panels on the E175 aircraft.
Aft portion of wing
A passenger manifest code that indicates a passenger does not speak or understand English.

12. 1600
2:00 pm
Infant Life Vest.
Designator Code For Compass Airlines
4:00 pm

13. Temporary Notice
Emergency Light Switch
A temporary change to the manual that must be read - then recorded and inserted into the manual immediately - but must be removed on the specified expiration date - or when a cancellation notice is distributed prior to an expiration date.
9:00 pm
An unscheduled non-revenue flight on which only crewmembers and authorized personnel or cargo are permitted on board.

14. GEN DEC
Airport building from which air traffic controllers can oversee and direct all aircraft movement
7:00 am
Non-revenue passenger: A person who is traveling as a passenger under an airline's flight benefits program (usually for free or at an industry discount rate.
General Declaration Form: An international document that requires flight information - names of crewmembers on board - numbers of passengers on board and a general declaration of health for all souls aboard.

15. SOB
Souls on Board: The total numbers of individuals on board an aircraft (including crewmembers).
4:00 pm
The department that focuses solely on flight attendants and in-flight cabin procedures.
7:00 pm

16. 1000
Emergency.
An aircraft operator who is certified by the FAA to engage in air transportation.
A paved area - at or near the terminal - where aircraft park
10:00 am

17. WCHR
A passenger Manifest code that identifies a passenger whocan ascend/descend steps and make his own way to/from cabin seat;requires wheelchair for distance to/from AC door.
Emergency Light Switch
A build up of electrical charges in cloud formations.
8:00 pm

18. Deportee
1:00 am
A person who has entered a country illegally and in formally removed from that country at a later date.
A process of measuring the distribution of the payload weight - total aircraft weight - and the resulting center of gravity of and aircraft before flight.
A passenger manifest code identifying a passenger who has brought a carry-on pet in the cabin.

19. FARF
Flight Attendant Read File: A memorandum issued to alert to flight attendants of pertinent operational information.
First Aid Kt.
A temporary change to the manual that must be read - then recorded and inserted into the manual immediately - but must be removed on the specified expiration date - or when a cancellation notice is distributed prior to an expiration date.
KTS: A speed measurement based on nautical miles traveled per hour.

20. Ailerons
A period of elapsed time - using either Universal Coordinated or local time - which begins at midnight and ends 24 hours later at the next midnight.
Located on the trailing edge of the wing to provide roll control
A city where a crew rests while waiting for the next scheduled flight.
A dividing wall within the aircraft (usually extends from floor to ceiling)

21. ABP
Law Enforcement Officer: A person who is authorized to carry weapons on board the aircraft.
Able Bodied Person: A passenger selected by the flight attendant to assist during an emergency situation.
7:00 am
Wind that is moving in the opposite direction an aircraft is traveling.

22. 1500
Complimentary
The body of an aircraft - excluding the wings and empennage.
3:00 pm
A passenger manifest code that identifies a service animal traveling with a passenger.

23. Circuit Breaker
A device used in place of a fuse - which breaks and electrical current in the event of an overload.
United States Secret Service. A specially trained security detachment that protect the President of the United States and other High-profile political leaders.
Designator Code For Compass Airlines
Portable Oxygen Bottle.

24. Jet Blast

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25. ATC
Able Bodied Person: A passenger selected by the flight attendant to assist during an emergency situation.
Air Trafic Control: A division of the Federal Aviation Administration responsible for the expeditions and safe movement of aircraft on the ground and in the airspace system.
Pilot second in command; occupies right seat in flight deck
A passenger manifest code that identifies a passenger who is completely immobile - requires a wheelchair and also a lift device to ascend and descend stairs.

26. EMK
A city where a crew rests while waiting for the next scheduled flight.
6:00 pm
Emergency Medical Kit - also referred to as the Expanded Medical Kit (XMK)
A term that describes the ramp areas of the airport.

27. PBE
A device used in place of a fuse - which breaks and electrical current in the event of an overload.
Pilot in Command: The flight crewmember who is oltimately responsible for and has ultimate command authority over the safe and efficient operation of a flight (the captain)
Protective Breathing Equipment: A portable smoke hood and oxygen supply used for firefighting on board an aircraft.
The persons designated to ensure the orderly flow of all aircraft traffic both on the ground and in the air

28. SIC
Occurs when temperatures are below freezing and water vapors are transformed into ice crystals.
Second in Command: The flight crewmember that assists the PIC with decision-making to ensure the safe operation of a flight (the first officer).
Quick Reference Handbook: An emergency procedures checklist that flight crewmembers use to properly handle an emergency situation and communicate effectively.
Customer Service Agent

29. HDQ
Bright
Headquarters: The Company facility where Operations Command And Control Center and corporate offices are located
3:00 pm
o exit the aircraft under normal circumstances.

30. Preflight
Information
A required inspection of the cabin interior and emergency equipment - prior to passenger boarding - on any aircraft on which the assigned flight attendant(s) has not previously performed a preflight inspection on the same calendar day.
Passenger Carrying a Firearm. A passenger manifest code identifying a passenger who is a law enforcement officer carrying a firearm.
Flight.

31. UMNR
Occurs when temperatures are below freezing and water vapors are transformed into ice crystals.
Operations: The operations center at each station that monitors and disseminates all pertinent flight information.
A flight-by-flight record of all operations of an aircraft and its engines - crew - flight time - areas of operation - or other pertinent information.
A passenger manifest code that identifies a passenger who requires escort (such as a unaccompanied minor).

32. POB
Dead Head: A crewmember who is on duty and traveling to or from an assignment on a flight - but is not scheduled to perform any specific duties aboard that flight.
Headquarters: The Company facility where Operations Command And Control Center and corporate offices are located
Abbreviation for a choice of beverage.
Portable Oxygen Bottle.

33. A/C Left
Inflight Security Coordinator: A person trained and qualified in aircraft security regulations and procedures who is responsible for security-related events that occur during flight (typically the PIC).
Cabin Safety Inspector: A Federal Aviation Administration safety inspector who specifically focuses on flight attendants and procedures withing the aircraft cabin.
A period of elapsed time - using either Universal Coordinated or local time - which begins at midnight and ends 24 hours later at the next midnight.
The left side of the aircraft - facing forward.

34. CFR
5:00 am
Flight Attendant Irregularity Report: An online document available to FAs for the purpose of documenting and communicating any type in incident - irregularity - concern or question to management.
A process of controlling airflow into and out of passenger and crew compartments to maintain a normal atmosperic pressure for the occupants
Code of Federal Regulations: The complete list of federal laws in which Federal Aviation Regulation are found.

35. FAM
Standby: Any passenger who is waiting for a seat to become available on a flight.
Operations: The operations center at each station that monitors and disseminates all pertinent flight information.
Federal Air Marshall: A federal law enforcement officer who is specifically trained to prevent any attempt to take control of a commercial aircraft during flight.
A formal list used to identify - schedule - compare - or verify a group of elements or actions.

36. OHB
Infant Life Vest.
Service.
Overhead bin.
Automated External Defibrillator. - An automated medical device that detects heart fibrillation and may administer an electrical shock to reestablish a normal heartbeat.

37. Immediate Family
Flight Attendant Manual.
Souls on Board: The total numbers of individuals on board an aircraft (including crewmembers).
Includes spouse - children - stepchildren - grandchildren - parents - stepparents - grandparents - siblings and in-laws.
A build up of electrical charges in cloud formations.

38. Duty Period

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39. 0600
Remain over Night
A dividing wall within the aircraft (usually extends from floor to ceiling)
Systems Operation Control: The Company department that is comprised of Dispatch - Crew Scheduling and Maintenance Control personnel.
6:00 am

40. Jetbridge
Through Passenger: A passenger who has boarded prior to an arrival into a city - but is continuing on to another city.
A passenger manifest code that identifies a passenger who requires a lift device to ascend and descend stairs - but is able to make his own way to/from cabin seat.
Leave of Absence
An enclosed walkway used as a loading bridge between the terminal gate and the aircraft cabin that allows the passengers direct - protected access to an aircraft from the terminal. Also know as a jetway.

41. FAM
Standby: Any passenger who is waiting for a seat to become available on a flight.
Right Hand
Denotes a position furthest from the center of the aircraft
Flight Attendant Manual.

42. 0900
9:00 am
A formal list used to identify - schedule - compare - or verify a group of elements or actions.
11:00 am
Non-Revenue Positive Space: An employee who is traveling on Company business and has a confirmed seat assignment on a flight.

43. PTT
3:00 am
Ground
Push-to-Talk: A button on the PA handset that must be depressed in order for announcements to carry over the cabin speaker system
Quick Reference Handbook: An emergency procedures checklist that flight crewmembers use to properly handle an emergency situation and communicate effectively.

44. Headwind
The time when a crewmember is in uniform and on duty at the airport and is available for an immediate flight assignment.
Wind that is moving in the opposite direction an aircraft is traveling.
Classification of commercial jet aircraft thaat have one aisle and a maximum of six-across seating.
Located on the trailing edge of the wing to provide roll control

45. 0500
Passenger Service Unit: A panel located above passenger seats that includes the flight attendant call button - informative signs and/or placards - reading lights - oxygen masks and gasper vents.
12:00 am
5:00 am
Standby: Any passenger who is waiting for a seat to become available on a flight.

46. Aft
Passenger Name Record. A computer record of a passenger's information and itinerary.
Toward the tail section of the aircraft
A formal list used to identify - schedule - compare - or verify a group of elements or actions.
Transportation between any two points within Puerto Rico - the U.S. Virgin Islands - the District of Columbia - or any state of the United States of America.

47. CSI
United States Secret Service. A specially trained security detachment that protect the President of the United States and other High-profile political leaders.
Cabin Safety Inspector: A Federal Aviation Administration safety inspector who specifically focuses on flight attendants and procedures withing the aircraft cabin.
The engine exhaust power produced when an aircraft's engines are running.
The forward edge of a wing.

48. Internal customer
On-the-Job Injury.
A passenger manifest code that identifies and infant passenger.
Any person currently employed by Compass Airlines with whom any other compass Airlines employee interacts.
Any person who is not an employee of Compass Airlines with whom an employee interacts.

49. Tailwind
First Officer (see SIC).
Flight Attendant Service Trends Form: A form carried on the aircraft for the purposes of documenting and communicating any discrepancies involving catering and aircraft cleaning.
3:00 am
Wind that is moving in the same direction an aircraft is traveling.

50. POI
Hazardous Material: A substance of material with potentially hazardous characteristics that may pose unreasonable risk to health - safety - and property when transported by air.
Principal Operating Inspector: An FAA official who specifically oversees and air carrier at the local level.
Second in Command: The flight crewmember that assists the PIC with decision-making to ensure the safe operation of a flight (the first officer).
Standby: Any passenger who is waiting for a seat to become available on a flight.