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Flight Attendant Training

Instructions:

Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can study here.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.

1. LOA
United States Secret Service. A specially trained security detachment that protect the President of the United States and other High-profile political leaders.
Leave of Absence
Push-to-Talk: A button on the PA handset that must be depressed in order for announcements to carry over the cabin speaker system
A logical progression of actions and/or decisions established by an air carrier with which the appropriate personnel can achieve a specific objective.

2. WCHS
A passenger manifest code that identifies a passenger who requires a lift device to ascend and descend stairs - but is able to make his own way to/from cabin seat.
FD: The interior section of an aircraft that is occupied by the flight crewmembers. (captain and first officers)
Headquarters: The Company facility where Operations Command And Control Center and corporate offices are located
Miscellaneous

3. SIC
Severe forms of cumulus clouds.
A paved area - at or near the terminal - where aircraft park
Bright
Second in Command: The flight crewmember that assists the PIC with decision-making to ensure the safe operation of a flight (the first officer).

4. 0900
A passenger who has paid a quoted fare for a reserved seat on board an aircraft.
9:00 am
Hazardous Material: A substance of material with potentially hazardous characteristics that may pose unreasonable risk to health - safety - and property when transported by air.
Electronic Ticket (E-Ticket): A ticket that is purchased by the passenger on the internet.

5. Trailing edge
A passenger manifest code that identifies a passenger who is visually impaired.
The time when a crewmember is in uniform and on duty at the airport and is available for an immediate flight assignment.
A passenger manifest code that identifies a passenger who requires a lift device to ascend and descend stairs - but is able to make his own way to/from cabin seat.
Aft portion of wing

6. Non revenue Guest
Airline Safety Action Program: A coordinated program between the FAA - ALPA and Select air carrier departments that allows certain FAA-certified Company employees to report violations made in error in the interest of improving safety without fear of
Federal Aviation Regulations: Federal Law specific to aviation that is published by the Federal Aviation ?Administration (see CFR)
Period of time that separates two duty periods/flights within a crew pattern
A guest that is traveling on a free or service charge ticket (usually an employee)

7. HDQ
Used to describe routine operations (without malfunctions)
Turbulence
Leave of Absence
Headquarters: The Company facility where Operations Command And Control Center and corporate offices are located

8. DOT
Notification - preparation - impact and evacuation. The four phoses of a planned emergency.
A formal list used to identify - schedule - compare - or verify a group of elements or actions.
Crew Resource Management: A training course designed to improve communications and coordination among flight deck and cabin crewmembers.
Department of Transportation: A federal agency that focuses primarily on domestic transportation.

9. POB
11:00 am
Portable Oxygen Bottle.
Child-Restraint System: A government-approved child seat that is designed to protect small children.
Push-to-Talk: A button on the PA handset that must be depressed in order for announcements to carry over the cabin speaker system

10. INFT
A passenger manifest code that identifies and infant passenger.
A passenger manifest code that identifies a passenger who is completely immobile - requires a wheelchair and also a lift device to ascend and descend stairs.
JS: An extra crewmember seat in the flight deck or cabin that authorized personnel may occupy during a flight.
Headquarters: The Company facility where Operations Command And Control Center and corporate offices are located

11. 1700
A passenger manifest code that identifies a passenger who requires a lift device to ascend and descend stairs - but is able to make his own way to/from cabin seat.
The ratio between the number of seats on a given flight or system versus the total number of seats in the airline inventory by the flight or system. It is expressed in percentages.
5:00 pm
Horizontal airfoil at the tail of the aircraft that creates lift

12. RON
A period of elapsed time - using either Universal Coordinated or local time - which begins at midnight and ends 24 hours later at the next midnight.
Remain over Night
7:00 am
Notification - preparation - impact and evacuation. The four phoses of a planned emergency.

13. EXST
Light-Emitting Diode: Found on the emergency flashlight - this light gives a continuous visual indication of the battery's readiness.
Protective Breathing Equipment: A portable smoke hood and oxygen supply used for firefighting on board an aircraft.
Expanded Medical Kit - also referred to as an Emergency Medical Kit (EMK)
A passenger manifest code that identifies a passenger of considerable size who has purchased two adjacent seats in the same row.

14. EVAC
Automated External Defibrillator. - An automated medical device that detects heart fibrillation and may administer an electrical shock to reestablish a normal heartbeat.
Evacuation
Wind that is moving in the opposite direction an aircraft is traveling.
Ground Security Coordinator: An individual trained and qualified in airport security regulations and procedures who is responsible for an airline's security-related events at the station.

15. Internal customer
o exit the aircraft under normal circumstances.
The department that focuses solely on flight attendants and in-flight cabin procedures.
A passenger manifest code that identifies and infant passenger.
Any person currently employed by Compass Airlines with whom any other compass Airlines employee interacts.

16. GEN DEC
Non-Revenue Space Available (see NON-REV)
An unscheduled non-revenue flight on which only crewmembers and authorized personnel or cargo are permitted on board.
Denotes a position furthest from the center of the aircraft
General Declaration Form: An international document that requires flight information - names of crewmembers on board - numbers of passengers on board and a general declaration of health for all souls aboard.

17. LRBL
Least Risk Bomb Location: The location inside of an aircraft that will suffer the minimum possible damage from the explosive forces of a bomb.
Complimentary
A period of time when a crewmember is on-call for duty and must report to work within a specified period of time.
Second in Command: The flight crewmember that assists the PIC with decision-making to ensure the safe operation of a flight (the first officer).

18. Rest Period
Used to describe routine operations (without malfunctions)
4:00 am
A period of elapsed time - using Universal Coordinated or local time - when a crewmember is free from duty or responsibility to work.
Boarding Pass: A card or printed paper containing seat location and boarding priority information - which passengers present to a customer service agent in order to gain access to an aircraft for boarding.

19. NON-REV

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20. Flight Deck
The under structure and wheel units (main gear and nose gear) that support the weight of the aircraft while on the ground; this gear retracts during flight
Inflight Security Coordinator: A person trained and qualified in aircraft security regulations and procedures who is responsible for security-related events that occur during flight (typically the PIC).
Flight Attendant Read File: A memorandum issued to alert to flight attendants of pertinent operational information.
FD: The interior section of an aircraft that is occupied by the flight crewmembers. (captain and first officers)

21. Ailerons
Notification - preparation - impact and evacuation. The four phoses of a planned emergency.
A passenger manifest code that identifies a passenger who has been assigned a seat in an emergency exit row.
JSA: The PIC's authority to deny access to a flight deck jumpseat to an authorized person.
Located on the trailing edge of the wing to provide roll control

22. Vertical Stabilizer
9:00 pm
Vertical airfoil at the tail of the aircraft that controls the left/right direction (yaw)
6:00 pm
United States Secret Service. A specially trained security detachment that protect the President of the United States and other High-profile political leaders.

23. COMP
Complimentary
Main body of the aircraft to which the wings - landing gear and tail are attached
10:00 am
A passenger manifest code that identifies a passenger of considerable size who has purchased two adjacent seats in the same row.

24. ISC
Flight.
Wind that is moving in the opposite direction an aircraft is traveling.
List of Effective Pages: A list of page numbers that notes the current revision number for each page within the manual.
Inflight Security Coordinator: A person trained and qualified in aircraft security regulations and procedures who is responsible for security-related events that occur during flight (typically the PIC).

25. XCM
Extra Flight crewmember.
9:00 am
12:00 pm
Headquarters: The Company facility where Operations Command And Control Center and corporate offices are located

26. ILV
A device used in place of a fuse - which breaks and electrical current in the event of an overload.
Infant Life Vest.
Passenger Service Kit
Non-Revenue Space Available (see NON-REV)

27. EFL
Emergency Flash Light
A period of time when a crewmember is on-call for duty and must report to work within a specified period of time.
Oxygen
An airplane seat in the row immediately behind the bulkhead.

28. OHB
First Aid Kt.
United States Secret Service. A specially trained security detachment that protect the President of the United States and other High-profile political leaders.
9:00 pm
Overhead bin.

29. Narrpw Bpde
Designator code for Delta Airlines.
3:00 am
Classification of commercial jet aircraft thaat have one aisle and a maximum of six-across seating.
Least Risk Bomb Location: The location inside of an aircraft that will suffer the minimum possible damage from the explosive forces of a bomb.

30. Tailwind
Infant Life Vest.
Child-Restraint System: A government-approved child seat that is designed to protect small children.
A formal list used to identify - schedule - compare - or verify a group of elements or actions.
Wind that is moving in the same direction an aircraft is traveling.

31. Ready Reserve
The time when a crewmember is in uniform and on duty at the airport and is available for an immediate flight assignment.
12:00 am
Transportation between any two points within Puerto Rico - the U.S. Virgin Islands - the District of Columbia - or any state of the United States of America.
Denotes a position furthest from the center of the aircraft

32. PAX/PSGR
A guest that is traveling on a free or service charge ticket (usually an employee)
Airline Safety Action Program: A coordinated program between the FAA - ALPA and Select air carrier departments that allows certain FAA-certified Company employees to report violations made in error in the interest of improving safety without fear of
Passenger. The word "passenger" - as used throughout the Code of Federal Regulations - means any passenger regardless of age unless the in qualified by definition.
JSA: The PIC's authority to deny access to a flight deck jumpseat to an authorized person.

33. Flight Crew
Refers generally to the entire flight crew and not a specific flght crewmember position.
Moveable wing surfaces hinged to the wing's leading edge and trailing edge; Extending the wing flaps increases wing surface and lift for takeoff or landing. Retracting the flaps reduces wing surface area thus reducing friction and drag for high speed
A light signaling ITMs to respond to guest needs or crew communication
Portable Oxygen Bottle.

34. Procedure
Able Bodied Person: A passenger selected by the flight attendant to assist during an emergency situation.
A logical progression of actions and/or decisions established by an air carrier with which the appropriate personnel can achieve a specific objective.
A global airline alliance partnership with Delta - Airlines - Aeroflot - AeroMexico - Air France - Alitalia - China Southern Airlines - CSA Czech Airlines - KLM Royal Dutch Airlines - Korean Air - Air Europa and Kenya Airways.
o exit the aircraft under normal circumstances.

35. FARF
8:00 am
A period of elapsed time - using Universal Coordinated or local time - when a crewmember is free from duty or responsibility to work.
Flight Attendant Read File: A memorandum issued to alert to flight attendants of pertinent operational information.
6:00 pm

36. Fuselage
Air Trafic Control: A division of the Federal Aviation Administration responsible for the expeditions and safe movement of aircraft on the ground and in the airspace system.
Designator Code For Compass Airlines
Main body of the aircraft to which the wings - landing gear and tail are attached
The ratio between the number of seats on a given flight or system versus the total number of seats in the airline inventory by the flight or system. It is expressed in percentages.

37. Ditch
Flight Attendant: An individual who is trained and certified in emergency - first aid - cabin preparation and passenger safety duties.
An emergency landing into water.
General Declaration Form: An international document that requires flight information - names of crewmembers on board - numbers of passengers on board and a general declaration of health for all souls aboard.
Push-to-Talk: A button on the PA handset that must be depressed in order for announcements to carry over the cabin speaker system

38. OPS
A light signaling ITMs to respond to guest needs or crew communication
Federal Aviation Regulations: Federal Law specific to aviation that is published by the Federal Aviation ?Administration (see CFR)
Toward the tail section of the aircraft
Operations: The operations center at each station that monitors and disseminates all pertinent flight information.

39. CSI
Cabin Safety Inspector: A Federal Aviation Administration safety inspector who specifically focuses on flight attendants and procedures withing the aircraft cabin.
United States Secret Service. A specially trained security detachment that protect the President of the United States and other High-profile political leaders.
A passenger manifest code that identifies a passenger who is hearing-impaired.
Abbreviation for a choice of beverage.

40. TDY
8:00 pm
The body of an aircraft - excluding the wings and empennage.
An enclosed walkway used as a loading bridge between the terminal gate and the aircraft cabin that allows the passengers direct - protected access to an aircraft from the terminal. Also know as a jetway.
Temporary Duty: A temporary assignment to another crewmember domicile.

41. FOD
Flight Attendant Read File: A memorandum issued to alert to flight attendants of pertinent operational information.
oreign Object Debris/Damage/Disposal: A term used to describe either an item on the ramp - taxiway - or runway areas that could potentially cause damage to an aircraft; damage caused to an aircraft by foreign object debis; or a designated receptacle
A passenger manifest code that identifies a passenger who is completely immobile - requires a wheelchair and also a lift device to ascend and descend stairs.
Missed Flight Assignment: A scheduling code designating a flight assignment that has been missed.

42. 2400
United States Postal Service (Postal Inspector): A law enforcement division of the USPS that focuses primarily o criminal mail activity.
12:00 am
Souls on Board: The total numbers of individuals on board an aircraft (including crewmembers).
Systems Operation Control: The Company department that is comprised of Dispatch - Crew Scheduling and Maintenance Control personnel.

43. Fog
Leave of Absence
General Declaration Form: An international document that requires flight information - names of crewmembers on board - numbers of passengers on board and a general declaration of health for all souls aboard.
Main body of the aircraft to which the wings - landing gear and tail are attached
A form of low stratus clouds that causes low visibility.

44. FAM
As moist air is carried upward - it combines with colder air to form ____________.
3:00 pm
Federal Air Marshall: A federal law enforcement officer who is specifically trained to prevent any attempt to take control of a commercial aircraft during flight.
Designator Code For Compass Airlines

45. IRROP
Denotes a position closest to the center of the aircraft
Designator Code For Compass Airlines
Operations: The operations center at each station that monitors and disseminates all pertinent flight information.
Irregular Operation.

46. ETA
A passenger manifest code that identifies a service animal traveling with a passenger.
A period of elapsed time - using Universal Coordinated or local time - when a crewmember is free from duty or responsibility to work.
Estimated Time of Arrival.
Miscellaneous

47. Revenue Passenger
Through Passenger: A passenger who has boarded prior to an arrival into a city - but is continuing on to another city.
The body of an aircraft - excluding the wings and empennage.
A passenger who has paid a quoted fare for a reserved seat on board an aircraft.
Left Hand

48. THRU
Department of Transportation: A federal agency that focuses primarily on domestic transportation.
Wind that is moving in the same direction an aircraft is traveling.
Refers generally to an entire cabin crew and not a specific flight attendant position.
Through Passenger: A passenger who has boarded prior to an arrival into a city - but is continuing on to another city.

49. PNR

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50. Deplane
A passenger manifest code that identifies and infant passenger.
Passenger Service Unit: A panel located above passenger seats that includes the flight attendant call button - informative signs and/or placards - reading lights - oxygen masks and gasper vents.
o exit the aircraft under normal circumstances.
Classification of commercial jet aircraft thaat have one aisle and a maximum of six-across seating.