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Flight Attendant Training

Instructions:

Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can study here.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.

1. FWD
General Declaration Form: An international document that requires flight information - names of crewmembers on board - numbers of passengers on board and a general declaration of health for all souls aboard.
Forward: Toward the nose of the aircraft.
12:00 am
Federal Air Marshall: A federal law enforcement officer who is specifically trained to prevent any attempt to take control of a commercial aircraft during flight.

2. Air Traffic Control
A required inspection of the cabin interior and emergency equipment - prior to passenger boarding - on any aircraft on which the assigned flight attendant(s) has not previously performed a preflight inspection on the same calendar day.
The persons designated to ensure the orderly flow of all aircraft traffic both on the ground and in the air
Passenger Name Record. A computer record of a passenger's information and itinerary.
General Declaration Form: An international document that requires flight information - names of crewmembers on board - numbers of passengers on board and a general declaration of health for all souls aboard.

3. Interline
Federal Aviation Regulations: Federal Law specific to aviation that is published by the Federal Aviation ?Administration (see CFR)
7:00 pm
A procedure of agreement that exists between two or more air carriers.
Moveable wing surfaces hinged to the wing's leading edge and trailing edge; Extending the wing flaps increases wing surface and lift for takeoff or landing. Retracting the flaps reduces wing surface area thus reducing friction and drag for high speed

4. MEL
A passenger manifest code that identifies a passenger who requires a lift device to ascend and descend stairs - but is able to make his own way to/from cabin seat.
Minimum Equipment List. A list that details which equipment must be functioning properly in order for the aircraft to be permitted to fly and which equipment may be inoperative for a specified period of time.
An enclosed walkway used as a loading bridge between the terminal gate and the aircraft cabin that allows the passengers direct - protected access to an aircraft from the terminal. Also know as a jetway.
Passenger. The word "passenger" - as used throughout the Code of Federal Regulations - means any passenger regardless of age unless the in qualified by definition.

5. Elevator
A passenger manifest code that indicates a passenger does not speak or understand English.
Severe forms of cumulus clouds.
Located on the trailing edge of the horizontal stabilizer; controls up/down attitude of aircraft
1:00 am

6. Leading Edge
Designator code for Delta Airlines.
Public Address/Announcement.
Least Risk Bomb Location: The location inside of an aircraft that will suffer the minimum possible damage from the explosive forces of a bomb.
The forward edge of a wing.

7. LEO
Denotes a position closest to the center of the aircraft
National Transportation Safety Board: A federal agency that focuses primarily on the causes of accidents and issues recommendations for changes in the various transportation industries.
Inoperative.
Law Enforcement Officer: A person who is authorized to carry weapons on board the aircraft.

8. EXIT
Passenger. The word "passenger" - as used throughout the Code of Federal Regulations - means any passenger regardless of age unless the in qualified by definition.
Located on the trailing edge of the vertical stabilizer and controls the forward left/right direction of the aircraft
A passenger manifest code that identifies a passenger who has been assigned a seat in an emergency exit row.
As moist air is carried upward - it combines with colder air to form ____________.

9. MCD
Main Cabin Door: The passenger entry door of an aircraft that is used for boarding and deplaning.
A guest that is traveling on a free or service charge ticket (usually an employee)
Quick Reference Checklist: A checklist used by flight crewmembers for various phases of flight.
A paved area - at or near the terminal - where aircraft park

10. OVRWNG

11. Ramp/Apron/Tarmac
Flight Information Display System: Monitors - located in airport terminal - which are used to display flight information to the public.
Refers generally to an entire cabin crew and not a specific flight attendant position.
A procedure of agreement that exists between two or more air carriers.
A paved area - at or near the terminal - where aircraft park

12. 0900
Dead Head: A crewmember who is on duty and traveling to or from an assignment on a flight - but is not scheduled to perform any specific duties aboard that flight.
9:00 am
A process of controlling airflow into and out of passenger and crew compartments to maintain a normal atmosperic pressure for the occupants
Law Enforcement Officer: A person who is authorized to carry weapons on board the aircraft.

13. Ice
Used to describe routine operations (without malfunctions)
Occurs when temperatures are below freezing and water vapors are transformed into ice crystals.
General Declaration Form: An international document that requires flight information - names of crewmembers on board - numbers of passengers on board and a general declaration of health for all souls aboard.
Classification of commercial jet aircraft thaat have one aisle and a maximum of six-across seating.

14. CFR
Code of Federal Regulations: The complete list of federal laws in which Federal Aviation Regulation are found.
Temporary Duty: A temporary assignment to another crewmember domicile.
Emergency Light Switch
Connection: A Passenger who is making a connection to another flight to reach a final destination.

15. Knots
Intercom (Inter-phone): An aircraft's internal communications system through which crew members communicate during flight.
Missed Flight Assignment: A scheduling code designating a flight assignment that has been missed.
The persons designated to ensure the orderly flow of all aircraft traffic both on the ground and in the air
KTS: A speed measurement based on nautical miles traveled per hour.

16. ELS
Emergency Light Switch
Severe forms of cumulus clouds.
General Declaration Form: An international document that requires flight information - names of crewmembers on board - numbers of passengers on board and a general declaration of health for all souls aboard.
Non-revenue passenger: A person who is traveling as a passenger under an airline's flight benefits program (usually for free or at an industry discount rate.

17. FOM
Flight Operations Manual: A procedures manual. of which the Fight Attendant Manual is an accepted part - which is approved by the FAA for Compass Airlines flight operations.
A passenger manifest code identifying a passenger who has brought a carry-on pet in the cabin.
Federal Flight Deck Officer: A certified pilot employed by an air carrier who is authorized by federal law to carry a firearm while on duty aboard an aircraft.
Any person who is not an employee of Compass Airlines with whom an employee interacts.

18. Policy
Horizontal airfoil at the tail of the aircraft that creates lift
Date of Hire.
Airport building from which air traffic controllers can oversee and direct all aircraft movement
A written requirement established by an air carrier that is expected to be complied with by all appropriate personnel.

19. RH
Federal Air Marshall: A federal law enforcement officer who is specifically trained to prevent any attempt to take control of a commercial aircraft during flight.
A passenger manifest code that identifies a passenger who is completely immobile - requires a wheelchair and also a lift device to ascend and descend stairs.
Connection: A Passenger who is making a connection to another flight to reach a final destination.
Right Hand

20. Ailerons
A device used in place of a fuse - which breaks and electrical current in the event of an overload.
Located on the trailing edge of the wing to provide roll control
6:00 am
Main Cabin Door: The passenger entry door of an aircraft that is used for boarding and deplaning.

21. USSS
Customer Service Agent
Hazardous Material: A substance of material with potentially hazardous characteristics that may pose unreasonable risk to health - safety - and property when transported by air.
United States Secret Service. A specially trained security detachment that protect the President of the United States and other High-profile political leaders.
Transportation Security Administration: A federal agency within the Department of Homeland Security that focuses primarily on transportation security matters.

22. XMK
A paved area - at or near the terminal - where aircraft park
Flight Attendant Service Trends Form: A form carried on the aircraft for the purposes of documenting and communicating any discrepancies involving catering and aircraft cleaning.
Expanded Medical Kit - also referred to as an Emergency Medical Kit (EMK)
Special Service Request: A term that identifies a passenger who has a particular need or condition (such as a passenger with a carry-on pet or who purchased an extra seat).

23. MAINT
Maintenance: The department responsible for ensuring the aircraft fleet is properly inspected - maintained - repaired and airworthy.
On-the-Job Injury.
The department that focuses solely on flight attendants and in-flight cabin procedures.
Located directly forward of the trailing edge flaps to assist the ailerons in roll control and to act as speed brakes for descent and landing

24. Calendar Day
A period of elapsed time - using either Universal Coordinated or local time - which begins at midnight and ends 24 hours later at the next midnight.
Turbulence
Souls on Board: The total numbers of individuals on board an aircraft (including crewmembers).
A passenger manifest code that identifies a service animal traveling with a passenger.

25. AED
Flight Information Display System: Monitors - located in airport terminal - which are used to display flight information to the public.
Automated External Defibrillator. - An automated medical device that detects heart fibrillation and may administer an electrical shock to reestablish a normal heartbeat.
A designator code assigned to flights that have been cancelled due to a maintenance problem.
A passenger who has paid a quoted fare for a reserved seat on board an aircraft.

26. FAA
A procedure of agreement that exists between two or more air carriers.
Federal Aviation Administration: A federal agency within the Department of Transportation that has direct oversight of aviation operations and laws.
Denotes a position closest to the center of the aircraft
Federal Bureau of Investigation: A federal law enforcement agency that focuses primarily on national felony crimes.

27. INFLIGHT
11:00 pm
Portable Oxygen Bottle.
The department that focuses solely on flight attendants and in-flight cabin procedures.
Pounds per Square Inch.

28. MX
An aircraft movement whereby an aircraft tug is used to push and aircraft from its gate parking position to a position from which it can be moved under its own power - or be towed by the tug.
4:00 am
The engine exhaust power produced when an aircraft's engines are running.
A designator code assigned to flights that have been cancelled due to a maintenance problem.

29. Turbulence
Pilot in command of the aircraft; occupies left seat in flight deck
An atmospheric condition characterized by sudden wind direction and velocity.
A procedure of agreement that exists between two or more air carriers.
A formal list used to identify - schedule - compare - or verify a group of elements or actions.

30. ETD
A passenger manifest code that identifies and infant passenger.
Complimentary
A passenger manifest code that identifies a passenger who is hearing-impaired.
Estimated Time of Departure.

31. Holding Pattern
Recurrent Training: FAA-mandated annual flight attendant training
Pilot in Command: The flight crewmember who is oltimately responsible for and has ultimate command authority over the safe and efficient operation of a flight (the captain)
Light-Emitting Diode: Found on the emergency flashlight - this light gives a continuous visual indication of the battery's readiness.
A specific altitude assigned to an aircraft by Air Traffic Control at which that aircraft must remain until further directed by ATC (usually due to heavy flight traffic)

32. Pressurization
A process of controlling airflow into and out of passenger and crew compartments to maintain a normal atmosperic pressure for the occupants
A passenger manifest code that identifies a passenger who is visually impaired.
A passenger manifest code that identifies a service animal traveling with a passenger.
Estimated Time of Arrival.

33. Spoilers
Bright
Severe forms of cumulus clouds.
The ratio between the number of seats on a given flight or system versus the total number of seats in the airline inventory by the flight or system. It is expressed in percentages.
Located directly forward of the trailing edge flaps to assist the ailerons in roll control and to act as speed brakes for descent and landing

34. Revenue Passenger
A passenger who has paid a quoted fare for a reserved seat on board an aircraft.
Pilot in Command: The flight crewmember who is oltimately responsible for and has ultimate command authority over the safe and efficient operation of a flight (the captain)
Estimated Time of Departure.
Able Bodied Person: A passenger selected by the flight attendant to assist during an emergency situation.

35. I-94 Form
Remain over Night
Irregular Operation.
A form required to be filled out by passengers traveling without a visa - who are entering the United States - so that their arrival and departure can be recorded.
A passenger manifest code that identifies and infant passenger.

36. HAZMAT
A passenger manifest code that identifies a passenger who is visually impaired.
8:00 pm
Hazardous Material: A substance of material with potentially hazardous characteristics that may pose unreasonable risk to health - safety - and property when transported by air.
Crew Life Vest

37. FOD
A period of elapsed time - using Universal Coordinated or local time - when a crewmember is free from duty or responsibility to work.
oreign Object Debris/Damage/Disposal: A term used to describe either an item on the ramp - taxiway - or runway areas that could potentially cause damage to an aircraft; damage caused to an aircraft by foreign object debis; or a designated receptacle
Left Hand
Pilot in Command: The flight crewmember who is oltimately responsible for and has ultimate command authority over the safe and efficient operation of a flight (the captain)

38. CXLD
The department that is responsible for the Company's computer hardware - software - and network systems.
Extra Flight crewmember.
Cancelled
The domicile city where crewmembers are indefinitely assigned to work.

39. EVAC
Evacuation
Captain
Estimated Time of Arrival.
Flight Operations Manual: A procedures manual. of which the Fight Attendant Manual is an accepted part - which is approved by the FAA for Compass Airlines flight operations.

40. Clouds
Transportation between any two points within Puerto Rico - the U.S. Virgin Islands - the District of Columbia - or any state of the United States of America.
4:00 pm
As moist air is carried upward - it combines with colder air to form ____________.
Estimated Time of Arrival.

41. MAAS
Non-revenue passenger: A person who is traveling as a passenger under an airline's flight benefits program (usually for free or at an industry discount rate.
A form of low stratus clouds that causes low visibility.
A passenger manifest code that identifies a passenger who does not need a wheelchair but still requires assistance.
Special Service Request: A term that identifies a passenger who has a particular need or condition (such as a passenger with a carry-on pet or who purchased an extra seat).

42. 0100
Security Identification Display Area: A restricted area withing an airport that may only be accessed by authorized personnel who must display proper identification at all times.
Intercom (Inter-phone): An aircraft's internal communications system through which crew members communicate during flight.
1:00 am
Electronic Ticket (E-Ticket): A ticket that is purchased by the passenger on the internet.

43. FARF
A passenger manifest code that identifies a passenger who requires a lift device to ascend and descend stairs - but is able to make his own way to/from cabin seat.
Flight Attendant Read File: A memorandum issued to alert to flight attendants of pertinent operational information.
8:00 am
Inflight Security Coordinator: A person trained and qualified in aircraft security regulations and procedures who is responsible for security-related events that occur during flight (typically the PIC).

44. BEV
Abbreviation for a choice of beverage.
6:00 am
On Time.
Recurrent Training: FAA-mandated annual flight attendant training

45. CPR

46. LANG
A passenger manifest code that indicates a passenger does not speak or understand English.
2:00 am
Non-Revenue Positive Space: An employee who is traveling on Company business and has a confirmed seat assignment on a flight.
The persons designated to ensure the orderly flow of all aircraft traffic both on the ground and in the air

47. ILV
Extra Flight attendant.
Infant Life Vest.
A light signaling ITMs to respond to guest needs or crew communication
Flight.

48. Tarmac
Infant Life Vest.
A term that describes the ramp areas of the airport.
A passenger manifest code identifying a passenger who has brought a carry-on pet in the cabin.
Systems Operation Control: The Company department that is comprised of Dispatch - Crew Scheduling and Maintenance Control personnel.

49. WCHR
Complimentary
A passenger Manifest code that identifies a passenger whocan ascend/descend steps and make his own way to/from cabin seat;requires wheelchair for distance to/from AC door.
Located on the trailing edge of the vertical stabilizer and controls the forward left/right direction of the aircraft
Any person who is not an employee of Compass Airlines with whom an employee interacts.

50. USPS
7:00 am
United States Postal Service (Postal Inspector): A law enforcement division of the USPS that focuses primarily o criminal mail activity.
An enclosed walkway used as a loading bridge between the terminal gate and the aircraft cabin that allows the passengers direct - protected access to an aircraft from the terminal. Also know as a jetway.
An unscheduled non-revenue flight on which only crewmembers and authorized personnel or cargo are permitted on board.