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Flight Attendant Training

Instructions:

Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can study here.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.

1. BRT
Bright
On Time.
A guest that is traveling on a free or service charge ticket (usually an employee)
1:00 pm

2. ETKT
Electronic Ticket (E-Ticket): A ticket that is purchased by the passenger on the internet.
A passenger manifest code that identifies a service animal traveling with a passenger.
A flight-by-flight record of all operations of an aircraft and its engines - crew - flight time - areas of operation - or other pertinent information.
Classification of commercial jet aircraft thaat have one aisle and a maximum of six-across seating.

3. ABP
Quick Reference Checklist: A checklist used by flight crewmembers for various phases of flight.
Able Bodied Person: A passenger selected by the flight attendant to assist during an emergency situation.
Positive Space: A term that describes when a seat assignment is reserved for a crewmember or employee who is reqired to travel on a flight for Company business or operational need.
Located on the trailing edge of the horizontal stabilizer; controls up/down attitude of aircraft

4. EFL
Cardiopulmonary Resuscitation: A first aid procedure in which a victim's heartbeat and breathing are manually supported by another individual.
Emergency Flash Light
Left Hand
Emergency Medical Technician: An individual specifically trained in advanced emergency life-support techniques and equipment.

5. WCHC
A period of time when a crewmember is on-call for duty and must report to work within a specified period of time.
Captain
Connection: A Passenger who is making a connection to another flight to reach a final destination.
A passenger manifest code that identifies a passenger who is completely immobile - requires a wheelchair and also a lift device to ascend and descend stairs.

6. Circuit Breaker
Window.
A device used in place of a fuse - which breaks and electrical current in the event of an overload.
Emergency Flash Light
Wind that is moving in the opposite direction an aircraft is traveling.

7. Reserve
Flight Attendant Service Trends Form: A form carried on the aircraft for the purposes of documenting and communicating any discrepancies involving catering and aircraft cleaning.
2:00 pm
A specific altitude assigned to an aircraft by Air Traffic Control at which that aircraft must remain until further directed by ATC (usually due to heavy flight traffic)
A period of time when a crewmember is on-call for duty and must report to work within a specified period of time.

8. Lightning
A specific altitude assigned to an aircraft by Air Traffic Control at which that aircraft must remain until further directed by ATC (usually due to heavy flight traffic)
Flight Attendant Manual.
Forward portion of wing
A build up of electrical charges in cloud formations.

9. Clouds
As moist air is carried upward - it combines with colder air to form ____________.
No Show. A scheduling code added to a crewmember's schedule when an MFA is determined to be the result of a failure to report for work or call-in prior to the prescribed time limit.
Transportation between any two points within Puerto Rico - the U.S. Virgin Islands - the District of Columbia - or any state of the United States of America.
Pilot in command of the aircraft; occupies left seat in flight deck

10. INFT
An airplane seat in the row immediately behind the bulkhead.
A passenger manifest code that identifies a passenger who has been assigned a seat in an emergency exit row.
A passenger manifest code that identifies and infant passenger.
The ratio between the number of seats on a given flight or system versus the total number of seats in the airline inventory by the flight or system. It is expressed in percentages.

11. EMG and EMER
Passenger Service Unit: A panel located above passenger seats that includes the flight attendant call button - informative signs and/or placards - reading lights - oxygen masks and gasper vents.
Emergency.
Quick Reference Handbook: An emergency procedures checklist that flight crewmembers use to properly handle an emergency situation and communicate effectively.
Used to describe non-routine operation in which certain procedures or actions must be taken to protect from hazard.

12. Air Traffic Control
Located on the trailing edge of the horizontal stabilizer; controls up/down attitude of aircraft
The persons designated to ensure the orderly flow of all aircraft traffic both on the ground and in the air
Wind that is moving in the opposite direction an aircraft is traveling.
A light signaling ITMs to respond to guest needs or crew communication

13. MAINT
Maintenance: The department responsible for ensuring the aircraft fleet is properly inspected - maintained - repaired and airworthy.
National Transportation Safety Board: A federal agency that focuses primarily on the causes of accidents and issues recommendations for changes in the various transportation industries.
A period of elapsed time - using Universal Coordinated or local time - when a crewmember is free from duty or responsibility to work.
Bright

14. 1300
Non-Revenue Positive Space: An employee who is traveling on Company business and has a confirmed seat assignment on a flight.
1:00 pm
An atmospheric condition characterized by sudden wind direction and velocity.
Refers generally to the entire flight crew and not a specific flght crewmember position.

15. XFA
Extra Flight attendant.
A guest that pays a fare for their ticket
Flight Operations Manual: A procedures manual. of which the Fight Attendant Manual is an accepted part - which is approved by the FAA for Compass Airlines flight operations.
The time when a crewmember is in uniform and on duty at the airport and is available for an immediate flight assignment.

16. HAZMAT
Hazardous Material: A substance of material with potentially hazardous characteristics that may pose unreasonable risk to health - safety - and property when transported by air.
Minimum Equipment List. A list that details which equipment must be functioning properly in order for the aircraft to be permitted to fly and which equipment may be inoperative for a specified period of time.
Overwing: A term used to describe an area of the fuselage that is located directly above the aircraft's wings.
1:00 pm

17. Bulkhead Seat
Extra Flight crewmember.
An airplane seat in the row immediately behind the bulkhead.
Able Bodied Person: A passenger selected by the flight attendant to assist during an emergency situation.
Left Hand

18. TSA
Extra Flight crewmember.
Operations: The operations center at each station that monitors and disseminates all pertinent flight information.
An emergency landing into water.
Transportation Security Administration: A federal agency within the Department of Homeland Security that focuses primarily on transportation security matters.

19. LAV

20. Flight Deck
FD: The interior section of an aircraft that is occupied by the flight crewmembers. (captain and first officers)
A procedure of agreement that exists between two or more air carriers.
Leave of Absence
11:00 pm

21. FFDO
Push-to-Talk: A button on the PA handset that must be depressed in order for announcements to carry over the cabin speaker system
A passenger manifest code that identifies a passenger who is hearing-impaired.
Federal Flight Deck Officer: A certified pilot employed by an air carrier who is authorized by federal law to carry a firearm while on duty aboard an aircraft.
Flight Attendant: An individual who is trained and certified in emergency - first aid - cabin preparation and passenger safety duties.

22. Captain
Pilot in command of the aircraft; occupies left seat in flight deck
Manual Deploy Tool: A tool that is used to gain access to various panels on the E175 aircraft.
Portable Oxygen Bottle.
No Show. A scheduling code added to a crewmember's schedule when an MFA is determined to be the result of a failure to report for work or call-in prior to the prescribed time limit.

23. BEV
Any person currently employed by Compass Airlines with whom any other compass Airlines employee interacts.
Abbreviation for a choice of beverage.
3:00 pm
A process of measuring the distribution of the payload weight - total aircraft weight - and the resulting center of gravity of and aircraft before flight.

24. UMNR
Transportation between any two points within Puerto Rico - the U.S. Virgin Islands - the District of Columbia - or any state of the United States of America.
A passenger manifest code that identifies a passenger who requires escort (such as a unaccompanied minor).
Flight Attendant: An individual who is trained and certified in emergency - first aid - cabin preparation and passenger safety duties.
A period of elapsed time - using either Universal Coordinated or local time - which begins at midnight and ends 24 hours later at the next midnight.

25. First Officer
7:00 am
A logical progression of actions and/or decisions established by an air carrier with which the appropriate personnel can achieve a specific objective.
Pilot second in command; occupies right seat in flight deck
A passenger manifest code that identifies a passenger who is completely immobile - requires a wheelchair and also a lift device to ascend and descend stairs.

26. 1400
Systems Operation Control: The Company department that is comprised of Dispatch - Crew Scheduling and Maintenance Control personnel.
2:00 pm
Flight Attendant Manual.
A light signaling ITMs to respond to guest needs or crew communication

27. SIDA
Maintenance: The department responsible for ensuring the aircraft fleet is properly inspected - maintained - repaired and airworthy.
Includes spouse - children - stepchildren - grandchildren - parents - stepparents - grandparents - siblings and in-laws.
Security Identification Display Area: A restricted area withing an airport that may only be accessed by authorized personnel who must display proper identification at all times.
Designator code for Delta Airlines.

28. A/C right
The right side of the aircraft - facing forward.
Used to describe routine operations (without malfunctions)
Overhead bin.
Expanded Medical Kit - also referred to as an Emergency Medical Kit (EMK)

29. USPS
Least Risk Bomb Location: The location inside of an aircraft that will suffer the minimum possible damage from the explosive forces of a bomb.
The left side of the aircraft - facing forward.
Customer Service Agent
United States Postal Service (Postal Inspector): A law enforcement division of the USPS that focuses primarily o criminal mail activity.

30. FAK
Flight Attendant: An individual who is trained and certified in emergency - first aid - cabin preparation and passenger safety duties.
First Aid Kt.
Pilot in Command: The flight crewmember who is oltimately responsible for and has ultimate command authority over the safe and efficient operation of a flight (the captain)
FD: The interior section of an aircraft that is occupied by the flight crewmembers. (captain and first officers)

31. OPS
Severe forms of cumulus clouds.
Minimum Equipment List. A list that details which equipment must be functioning properly in order for the aircraft to be permitted to fly and which equipment may be inoperative for a specified period of time.
Operations: The operations center at each station that monitors and disseminates all pertinent flight information.
Department of Transportation: A federal agency that focuses primarily on domestic transportation.

32. LANG
Non-Revenue Positive Space: An employee who is traveling on Company business and has a confirmed seat assignment on a flight.
oreign Object Debris/Damage/Disposal: A term used to describe either an item on the ramp - taxiway - or runway areas that could potentially cause damage to an aircraft; damage caused to an aircraft by foreign object debis; or a designated receptacle
Inflight Security Coordinator: A person trained and qualified in aircraft security regulations and procedures who is responsible for security-related events that occur during flight (typically the PIC).
A passenger manifest code that indicates a passenger does not speak or understand English.

33. I/C

34. CSA
Cardiopulmonary Resuscitation: A first aid procedure in which a victim's heartbeat and breathing are manually supported by another individual.
Customer Service Agent
Connection: A Passenger who is making a connection to another flight to reach a final destination.
Area of an aircraft cabin used to tabulate passenger numbers for weight and balance purposes.

35. SOB
Non-Revenue Positive Space: An employee who is traveling on Company business and has a confirmed seat assignment on a flight.
Expanded Medical Kit - also referred to as an Emergency Medical Kit (EMK)
Souls on Board: The total numbers of individuals on board an aircraft (including crewmembers).
2:00 am

36. 0900
Transportation between any two points within Puerto Rico - the U.S. Virgin Islands - the District of Columbia - or any state of the United States of America.
Standby: Any passenger who is waiting for a seat to become available on a flight.
9:00 am
United States Postal Service (Postal Inspector): A law enforcement division of the USPS that focuses primarily o criminal mail activity.

37. leading edge
Forward portion of wing
Flight Information Display System: Monitors - located in airport terminal - which are used to display flight information to the public.
A period of elapsed time - using either Universal Coordinated or local time - which begins at midnight and ends 24 hours later at the next midnight.
Hazardous Material: A substance of material with potentially hazardous characteristics that may pose unreasonable risk to health - safety - and property when transported by air.

38. Calendar Day
Irregular Operation.
Federal Aviation Administration: A federal agency within the Department of Transportation that has direct oversight of aviation operations and laws.
Aft portion of wing
A period of elapsed time - using either Universal Coordinated or local time - which begins at midnight and ends 24 hours later at the next midnight.

39. ISC
No Show. A scheduling code added to a crewmember's schedule when an MFA is determined to be the result of a failure to report for work or call-in prior to the prescribed time limit.
Extra Flight attendant.
KTS: A speed measurement based on nautical miles traveled per hour.
Inflight Security Coordinator: A person trained and qualified in aircraft security regulations and procedures who is responsible for security-related events that occur during flight (typically the PIC).

40. NRPS
The body of an aircraft - excluding the wings and empennage.
Passenger Name Record. A computer record of a passenger's information and itinerary.
Non-Revenue Positive Space: An employee who is traveling on Company business and has a confirmed seat assignment on a flight.
A light signaling ITMs to respond to guest needs or crew communication

41. 2300
KTS: A speed measurement based on nautical miles traveled per hour.
Flight Attendant Irregularity Report: An online document available to FAs for the purpose of documenting and communicating any type in incident - irregularity - concern or question to management.
5:00 pm
11:00 pm

42. 0800
Boarding Pass: A card or printed paper containing seat location and boarding priority information - which passengers present to a customer service agent in order to gain access to an aircraft for boarding.
A person who has entered a country illegally and in formally removed from that country at a later date.
8:00 am
Child-Restraint System: A government-approved child seat that is designed to protect small children.

43. Vertical Stabilizer
Infant Life Vest.
Vertical airfoil at the tail of the aircraft that controls the left/right direction (yaw)
A segment status code in a passenger name record indicating the passenger's boarding priority.
A temporary change to the manual that must be read - then recorded and inserted into the manual immediately - but must be removed on the specified expiration date - or when a cancellation notice is distributed prior to an expiration date.

44. MAAS
Forward: Toward the nose of the aircraft.
Flight Attendant Manual.
FD: The interior section of an aircraft that is occupied by the flight crewmembers. (captain and first officers)
A passenger manifest code that identifies a passenger who does not need a wheelchair but still requires assistance.

45. PSI
Systems Operation Control: The Company department that is comprised of Dispatch - Crew Scheduling and Maintenance Control personnel.
Pounds per Square Inch.
Transportation Security Administration: A federal agency within the Department of Homeland Security that focuses primarily on transportation security matters.
12:00 pm

46. Internal customer
Main Cabin Door: The passenger entry door of an aircraft that is used for boarding and deplaning.
Any person currently employed by Compass Airlines with whom any other compass Airlines employee interacts.
Toward the tail section of the aircraft
Area of an aircraft cabin used to tabulate passenger numbers for weight and balance purposes.

47. Tailwind
Wind that is moving in the same direction an aircraft is traveling.
Department of Transportation: A federal agency that focuses primarily on domestic transportation.
Lavatory: The official term for an aircraft's restroom.
9:00 pm

48. BLND
Aft portion of wing
Refers to Halon 1211 fire extinguishers.
A passenger manifest code that identifies a passenger who is visually impaired.
Operations: The operations center at each station that monitors and disseminates all pertinent flight information.

49. RH
Right Hand
8:00 am
First Officer (see SIC).
Quick Reference Checklist: A checklist used by flight crewmembers for various phases of flight.

50. 1000
A passenger manifest code that identifies a passenger who requires a lift device to ascend and descend stairs - but is able to make his own way to/from cabin seat.
A specific altitude assigned to an aircraft by Air Traffic Control at which that aircraft must remain until further directed by ATC (usually due to heavy flight traffic)
Recurrent Training: FAA-mandated annual flight attendant training
10:00 am