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Flight Attendant Training

Instructions:

Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can study here.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.

1. Clouds
An enclosed walkway used as a loading bridge between the terminal gate and the aircraft cabin that allows the passengers direct - protected access to an aircraft from the terminal. Also know as a jetway.
Overwing: A term used to describe an area of the fuselage that is located directly above the aircraft's wings.
As moist air is carried upward - it combines with colder air to form ____________.
Pilot in command of the aircraft; occupies left seat in flight deck

2. Leading Edge
On-the-Job Injury.
The forward edge of a wing.
A process of measuring the distribution of the payload weight - total aircraft weight - and the resulting center of gravity of and aircraft before flight.
Located on the trailing edge of the vertical stabilizer and controls the forward left/right direction of the aircraft

3. Bulkhead Seat
An atmospheric condition characterized by sudden wind direction and velocity.
o exit the aircraft under normal circumstances.
An airplane seat in the row immediately behind the bulkhead.
An aircraft movement whereby an aircraft tug is used to push and aircraft from its gate parking position to a position from which it can be moved under its own power - or be towed by the tug.

4. CLV
Service.
Portable Oxygen Bottle.
Classification of commercial jet aircraft thaat have one aisle and a maximum of six-across seating.
Crew Life Vest

5. Tailwind
Expanded Medical Kit - also referred to as an Emergency Medical Kit (EMK)
The time when a crewmember is in uniform and on duty at the airport and is available for an immediate flight assignment.
Classification of commercial jet aircraft thaat have one aisle and a maximum of six-across seating.
Wind that is moving in the same direction an aircraft is traveling.

6. Revenue Guest
Revision: A permanent change to the manual that must be read then recorded and inserted into the manual immediately.
Standby: Any passenger who is waiting for a seat to become available on a flight.
A guest that pays a fare for their ticket
Abbreviation for a choice of beverage.

7. FAM
Federal Air Marshall: A federal law enforcement officer who is specifically trained to prevent any attempt to take control of a commercial aircraft during flight.
Forward: Toward the nose of the aircraft.
JSA: The PIC's authority to deny access to a flight deck jumpseat to an authorized person.
Includes spouse - children - stepchildren - grandchildren - parents - stepparents - grandparents - siblings and in-laws.

8. MDT
Manual Deploy Tool: A tool that is used to gain access to various panels on the E175 aircraft.
Emergency Medical Technician: An individual specifically trained in advanced emergency life-support techniques and equipment.
Area of an aircraft cabin used to tabulate passenger numbers for weight and balance purposes.
Passenger Name Record. A computer record of a passenger's information and itinerary.

9. Rest Period
A period of elapsed time - using Universal Coordinated or local time - when a crewmember is free from duty or responsibility to work.
A city where a crew rests while waiting for the next scheduled flight.
Used to describe routine operations (without malfunctions)
Vertical airfoil at the tail of the aircraft that controls the left/right direction (yaw)

10. 2000
Transportation Security Administration: A federal agency within the Department of Homeland Security that focuses primarily on transportation security matters.
8:00 pm
A passenger who has paid a quoted fare for a reserved seat on board an aircraft.
Remain over Night

11. 1600
4:00 pm
List of Effective Pages: A list of page numbers that notes the current revision number for each page within the manual.
Quick Reference Checklist: A checklist used by flight crewmembers for various phases of flight.
A process of controlling airflow into and out of passenger and crew compartments to maintain a normal atmosperic pressure for the occupants

12. Air Traffic Control
Lavatory: The official term for an aircraft's restroom.
The persons designated to ensure the orderly flow of all aircraft traffic both on the ground and in the air
A passenger manifest code that identifies a passenger who requires a lift device to ascend and descend stairs - but is able to make his own way to/from cabin seat.
5:00 pm

13. CFR
Code of Federal Regulations: The complete list of federal laws in which Federal Aviation Regulation are found.
5:00 am
A change to the manual (that will be included in a later revision) that must be read - then recorded and inserted into the manual immediately.
Portable Oxygen Bottle.

14. ESCT
A passenger manifest code that identifies a prisoner under law enforcement escort.
Date of Hire.
Non-Revenue Positive Space: An employee who is traveling on Company business and has a confirmed seat assignment on a flight.
A formal list used to identify - schedule - compare - or verify a group of elements or actions.

15. CPR

16. Sterile Cockpit
A period of time when a crewmember is on-call for duty and must report to work within a specified period of time.
Date of Hire.
The critical phase of flight - which includes all ground operations involving taxi - takeoff and landing - and all flight operations below 10 -000 feet (except cruise flight) during which all flight deck communication is limited to operational and sa
An aircraft operator who is certified by the FAA to engage in air transportation.

17. Operations Bulletin
Automated External Defibrillator. - An automated medical device that detects heart fibrillation and may administer an electrical shock to reestablish a normal heartbeat.
An enclosed walkway used as a loading bridge between the terminal gate and the aircraft cabin that allows the passengers direct - protected access to an aircraft from the terminal. Also know as a jetway.
The department that is responsible for the Company's computer hardware - software - and network systems.
A change to the manual (that will be included in a later revision) that must be read - then recorded and inserted into the manual immediately.

18. IT

19. SIC
7:00 pm
Second in Command: The flight crewmember that assists the PIC with decision-making to ensure the safe operation of a flight (the first officer).
Federal Aviation Administration: A federal agency within the Department of Transportation that has direct oversight of aviation operations and laws.
Includes spouse - children - stepchildren - grandchildren - parents - stepparents - grandparents - siblings and in-laws.

20. Emergency
Irregular Operation.
Used to describe non-routine operation in which certain procedures or actions must be taken to protect from hazard.
Airline Safety Action Program: A coordinated program between the FAA - ALPA and Select air carrier departments that allows certain FAA-certified Company employees to report violations made in error in the interest of improving safety without fear of
Quick Reference Checklist: A checklist used by flight crewmembers for various phases of flight.

21. NRSA
Non-Revenue Space Available (see NON-REV)
Inoperative.
The persons designated to ensure the orderly flow of all aircraft traffic both on the ground and in the air
Flight.

22. EMT
o exit the aircraft under normal circumstances.
Estimated Time of Departure.
Extinguisher
Emergency Medical Technician: An individual specifically trained in advanced emergency life-support techniques and equipment.

23. Log
Law Enforcement Officer: A person who is authorized to carry weapons on board the aircraft.
A flight-by-flight record of all operations of an aircraft and its engines - crew - flight time - areas of operation - or other pertinent information.
Second in Command: The flight crewmember that assists the PIC with decision-making to ensure the safe operation of a flight (the first officer).
12:00 am

24. PTT
The body of an aircraft - excluding the wings and empennage.
Push-to-Talk: A button on the PA handset that must be depressed in order for announcements to carry over the cabin speaker system
Main body of the aircraft to which the wings - landing gear and tail are attached
A dividing wall within the aircraft (usually extends from floor to ceiling)

25. LOEP
List of Effective Pages: A list of page numbers that notes the current revision number for each page within the manual.
12:00 pm
Captain
Main body of the aircraft to which the wings - landing gear and tail are attached

26. WCHR
1:00 am
Flight Attendant Read File: A memorandum issued to alert to flight attendants of pertinent operational information.
A passenger Manifest code that identifies a passenger whocan ascend/descend steps and make his own way to/from cabin seat;requires wheelchair for distance to/from AC door.
A passenger manifest code that indicates a passenger does not speak or understand English.

27. RT
Recurrent Training: FAA-mandated annual flight attendant training
Airline Safety Action Program: A coordinated program between the FAA - ALPA and Select air carrier departments that allows certain FAA-certified Company employees to report violations made in error in the interest of improving safety without fear of
Horizontal airfoil at the tail of the aircraft that creates lift
Airport building from which air traffic controllers can oversee and direct all aircraft movement

28. Base Station
A period of elapsed time - using either Universal Coordinated or local time - which begins at midnight and ends 24 hours later at the next midnight.
Temporary Duty: A temporary assignment to another crewmember domicile.
A procedure of agreement that exists between two or more air carriers.
The domicile city where crewmembers are indefinitely assigned to work.

29. TSA
Leave of Absence
Complaint Resolution Officer: A person trained to resolve any disputes that arise when accommodating passengers with disabilities.
Transportation Security Administration: A federal agency within the Department of Homeland Security that focuses primarily on transportation security matters.
An atmospheric condition characterized by sudden wind direction and velocity.

30. THRU
Located on the trailing edge of the wing to provide roll control
Extinguisher
United States Postal Service (Postal Inspector): A law enforcement division of the USPS that focuses primarily o criminal mail activity.
Through Passenger: A passenger who has boarded prior to an arrival into a city - but is continuing on to another city.

31. Load Factor
Pounds per Square Inch.
1:00 pm
Irregular Operation.
The ratio between the number of seats on a given flight or system versus the total number of seats in the airline inventory by the flight or system. It is expressed in percentages.

32. ILV
Infant Life Vest.
KTS: A speed measurement based on nautical miles traveled per hour.
Federal Air Marshall: A federal law enforcement officer who is specifically trained to prevent any attempt to take control of a commercial aircraft during flight.
Abbreviation for a choice of beverage.

33. Jumpseat
A passenger manifest code that identifies a prisoner under law enforcement escort.
10:00 pm
General Declaration Form: An international document that requires flight information - names of crewmembers on board - numbers of passengers on board and a general declaration of health for all souls aboard.
JS: An extra crewmember seat in the flight deck or cabin that authorized personnel may occupy during a flight.

34. Jumpseat Authority

35. SRVA
The persons designated to ensure the orderly flow of all aircraft traffic both on the ground and in the air
Non-Revenue Positive Space: An employee who is traveling on Company business and has a confirmed seat assignment on a flight.
A passenger manifest code that identifies a service animal traveling with a passenger.
Connection: A Passenger who is making a connection to another flight to reach a final destination.

36. Jet Blast

37. BRT
Used to describe routine operations (without malfunctions)
The under structure and wheel units (main gear and nose gear) that support the weight of the aircraft while on the ground; this gear retracts during flight
Crew Resource Management: A training course designed to improve communications and coordination among flight deck and cabin crewmembers.
Bright

38. CZ
Customer Service Agent
United States Secret Service. A specially trained security detachment that protect the President of the United States and other High-profile political leaders.
Designator Code For Compass Airlines
A passenger manifest code that identifies a passenger who requires a lift device to ascend and descend stairs - but is able to make his own way to/from cabin seat.

39. XMK
Passenger Service Kit
Expanded Medical Kit - also referred to as an Emergency Medical Kit (EMK)
A required inspection of the cabin interior and emergency equipment - prior to passenger boarding - on any aircraft on which the assigned flight attendant(s) has not previously performed a preflight inspection on the same calendar day.
A passenger manifest code that identifies a passenger who requires escort (such as a unaccompanied minor).

40. PSI
Pounds per Square Inch.
Wind that is moving in the same direction an aircraft is traveling.
A passenger manifest code that identifies and infant passenger.
A process of measuring the distribution of the payload weight - total aircraft weight - and the resulting center of gravity of and aircraft before flight.

41. CRM
Crew Resource Management: A training course designed to improve communications and coordination among flight deck and cabin crewmembers.
10:00 am
A term that describes the ramp areas of the airport.
Main body of the aircraft to which the wings - landing gear and tail are attached

42. SOC
Emergency Medical Kit - also referred to as the Expanded Medical Kit (XMK)
Date of Hire.
Systems Operation Control: The Company department that is comprised of Dispatch - Crew Scheduling and Maintenance Control personnel.
A period of elapsed time - using either Universal Coordinated or local time - which begins at midnight and ends 24 hours later at the next midnight.

43. Landing gear
Passenger Name Record. A computer record of a passenger's information and itinerary.
The under structure and wheel units (main gear and nose gear) that support the weight of the aircraft while on the ground; this gear retracts during flight
Complimentary
Lavatory: The official term for an aircraft's restroom.

44. Outboard
The domicile city where crewmembers are indefinitely assigned to work.
Horizontal airfoil at the tail of the aircraft that creates lift
Denotes a position furthest from the center of the aircraft
Severe forms of cumulus clouds.

45. 1700
Period of time that separates two duty periods/flights within a crew pattern
A passenger manifest code that identifies a prisoner under law enforcement escort.
Passenger Service Kit
5:00 pm

46. LRBL
An aircraft movement whereby an aircraft tug is used to push and aircraft from its gate parking position to a position from which it can be moved under its own power - or be towed by the tug.
Push-to-Talk: A button on the PA handset that must be depressed in order for announcements to carry over the cabin speaker system
Least Risk Bomb Location: The location inside of an aircraft that will suffer the minimum possible damage from the explosive forces of a bomb.
Inflight Security Coordinator: A person trained and qualified in aircraft security regulations and procedures who is responsible for security-related events that occur during flight (typically the PIC).

47. LOA
Leave of Absence
3:00 pm
Expanded Medical Kit - also referred to as an Emergency Medical Kit (EMK)
Positive Space: A term that describes when a seat assignment is reserved for a crewmember or employee who is reqired to travel on a flight for Company business or operational need.

48. POI
Systems Operation Control: The Company department that is comprised of Dispatch - Crew Scheduling and Maintenance Control personnel.
A written requirement established by an air carrier that is expected to be complied with by all appropriate personnel.
Principal Operating Inspector: An FAA official who specifically oversees and air carrier at the local level.
A process of measuring the distribution of the payload weight - total aircraft weight - and the resulting center of gravity of and aircraft before flight.

49. COMP
Dead Head: A crewmember who is on duty and traveling to or from an assignment on a flight - but is not scheduled to perform any specific duties aboard that flight.
United States Secret Service. A specially trained security detachment that protect the President of the United States and other High-profile political leaders.
Airport building from which air traffic controllers can oversee and direct all aircraft movement
Complimentary

50. OJI
Denotes a position furthest from the center of the aircraft
9:00 am
The movement of an aircraft on the surface under its own power.
On-the-Job Injury.