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Flight Attendant Training

Instructions:

Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can study here.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.

1. ATC
Air Trafic Control: A division of the Federal Aviation Administration responsible for the expeditions and safe movement of aircraft on the ground and in the airspace system.
A light signaling ITMs to respond to guest needs or crew communication
5:00 am
Manual Deploy Tool: A tool that is used to gain access to various panels on the E175 aircraft.

2. WCHR
Flight Attendant Manual.
A passenger Manifest code that identifies a passenger whocan ascend/descend steps and make his own way to/from cabin seat;requires wheelchair for distance to/from AC door.
7:00 pm
4:00 am

3. CONX
Connection: A Passenger who is making a connection to another flight to reach a final destination.
The persons designated to ensure the orderly flow of all aircraft traffic both on the ground and in the air
A logical progression of actions and/or decisions established by an air carrier with which the appropriate personnel can achieve a specific objective.
Toward the tail section of the aircraft

4. EXT
Extinguisher
Designator code for Delta Airlines.
Infant Life Vest.
JS: An extra crewmember seat in the flight deck or cabin that authorized personnel may occupy during a flight.

5. DOT
The engine exhaust power produced when an aircraft's engines are running.
A segment status code in a passenger name record indicating the passenger's boarding priority.
Severe forms of cumulus clouds.
Department of Transportation: A federal agency that focuses primarily on domestic transportation.

6. 2400
1:00 am
12:00 am
7:00 am
A procedure of agreement that exists between two or more air carriers.

7. LOEP
Denotes a position furthest from the center of the aircraft
List of Effective Pages: A list of page numbers that notes the current revision number for each page within the manual.
12:00 am
The under structure and wheel units (main gear and nose gear) that support the weight of the aircraft while on the ground; this gear retracts during flight

8. Jetbridge
Airport building from which air traffic controllers can oversee and direct all aircraft movement
Portable Oxygen Bottle.
Period of time that separates two duty periods/flights within a crew pattern
An enclosed walkway used as a loading bridge between the terminal gate and the aircraft cabin that allows the passengers direct - protected access to an aircraft from the terminal. Also know as a jetway.

9. Inboard
Designator code for Delta Airlines.
A passenger who has paid a quoted fare for a reserved seat on board an aircraft.
Denotes a position closest to the center of the aircraft
Recurrent Training: FAA-mandated annual flight attendant training

10. SIC
JS: An extra crewmember seat in the flight deck or cabin that authorized personnel may occupy during a flight.
Second in Command: The flight crewmember that assists the PIC with decision-making to ensure the safe operation of a flight (the first officer).
A passenger manifest code identifying a passenger who has brought a carry-on pet in the cabin.
A term that describes the ramp areas of the airport.

11. 0300
A build up of electrical charges in cloud formations.
Overhead bin.
3:00 am
A passenger manifest code that identifies and infant passenger.

12. Narrpw Bpde
Passenger Service Kit
Inoperative.
Classification of commercial jet aircraft thaat have one aisle and a maximum of six-across seating.
On-the-Job Injury.

13. PBE
Automated External Defibrillator. - An automated medical device that detects heart fibrillation and may administer an electrical shock to reestablish a normal heartbeat.
Non-Revenue Space Available (see NON-REV)
Protective Breathing Equipment: A portable smoke hood and oxygen supply used for firefighting on board an aircraft.
Positive Space: A term that describes when a seat assignment is reserved for a crewmember or employee who is reqired to travel on a flight for Company business or operational need.

14. PIC
Ground
The department that focuses solely on flight attendants and in-flight cabin procedures.
Occurs when temperatures are below freezing and water vapors are transformed into ice crystals.
Pilot in Command: The flight crewmember who is oltimately responsible for and has ultimate command authority over the safe and efficient operation of a flight (the captain)

15. OHB
Hazardous Material: A substance of material with potentially hazardous characteristics that may pose unreasonable risk to health - safety - and property when transported by air.
Public Address/Announcement.
Includes spouse - children - stepchildren - grandchildren - parents - stepparents - grandparents - siblings and in-laws.
Overhead bin.

16. CRM
Crew Resource Management: A training course designed to improve communications and coordination among flight deck and cabin crewmembers.
Passenger Name Record. A computer record of a passenger's information and itinerary.
Evacuation
Overhead bin.

17. External Customer
Forward portion of wing
Intercom (Inter-phone): An aircraft's internal communications system through which crew members communicate during flight.
Any person who is not an employee of Compass Airlines with whom an employee interacts.
Flight.

18. PTT
Emergency Medical Kit - also referred to as the Expanded Medical Kit (XMK)
Push-to-Talk: A button on the PA handset that must be depressed in order for announcements to carry over the cabin speaker system
Customer Service Agent
A process of controlling airflow into and out of passenger and crew compartments to maintain a normal atmosperic pressure for the occupants

19. PNR

20. Operations Bulletin
Recurrent Training: FAA-mandated annual flight attendant training
A change to the manual (that will be included in a later revision) that must be read - then recorded and inserted into the manual immediately.
11:00 am
Connection: A Passenger who is making a connection to another flight to reach a final destination.

21. HAZMAT
Hazardous Material: A substance of material with potentially hazardous characteristics that may pose unreasonable risk to health - safety - and property when transported by air.
Push-to-Talk: A button on the PA handset that must be depressed in order for announcements to carry over the cabin speaker system
Air Trafic Control: A division of the Federal Aviation Administration responsible for the expeditions and safe movement of aircraft on the ground and in the airspace system.
Emergency Medical Technician: An individual specifically trained in advanced emergency life-support techniques and equipment.

22. POI
A form of low stratus clouds that causes low visibility.
10:00 pm
Principal Operating Inspector: An FAA official who specifically oversees and air carrier at the local level.
Pounds per Square Inch.

23. RH
Right Hand
Positive Space: A term that describes when a seat assignment is reserved for a crewmember or employee who is reqired to travel on a flight for Company business or operational need.
The time when a crewmember is in uniform and on duty at the airport and is available for an immediate flight assignment.
Vertical airfoil at the tail of the aircraft that controls the left/right direction (yaw)

24. CSI
Cabin Safety Inspector: A Federal Aviation Administration safety inspector who specifically focuses on flight attendants and procedures withing the aircraft cabin.
Main body of the aircraft to which the wings - landing gear and tail are attached
Connection: A Passenger who is making a connection to another flight to reach a final destination.
Cancelled

25. A/C
A passenger manifest code that identifies and infant passenger.
A passenger manifest code that identifies a passenger who requires escort (such as a unaccompanied minor).
Aircraft
A guest that is traveling on a free or service charge ticket (usually an employee)

26. EXIT
A passenger manifest code that identifies a passenger who has been assigned a seat in an emergency exit row.
A form of low stratus clouds that causes low visibility.
A passenger manifest code that identifies a passenger who is visually impaired.
A written requirement established by an air carrier that is expected to be complied with by all appropriate personnel.

27. Immediate Family
Includes spouse - children - stepchildren - grandchildren - parents - stepparents - grandparents - siblings and in-laws.
Maintenance: The department responsible for ensuring the aircraft fleet is properly inspected - maintained - repaired and airworthy.
A passenger manifest code that indicates a passenger does not speak or understand English.
Federal Flight Deck Officer: A certified pilot employed by an air carrier who is authorized by federal law to carry a firearm while on duty aboard an aircraft.

28. EMK
3:00 am
JS: An extra crewmember seat in the flight deck or cabin that authorized personnel may occupy during a flight.
Emergency Medical Kit - also referred to as the Expanded Medical Kit (XMK)
Designator code for Delta Airlines.

29. FAIR
First Officer (see SIC).
Inflight Security Coordinator: A person trained and qualified in aircraft security regulations and procedures who is responsible for security-related events that occur during flight (typically the PIC).
10:00 am
Flight Attendant Irregularity Report: An online document available to FAs for the purpose of documenting and communicating any type in incident - irregularity - concern or question to management.

30. Reserve
A period of time when a crewmember is on-call for duty and must report to work within a specified period of time.
On-the-Job Injury.
Complimentary
Crew Life Vest

31. CFR
Occurs when temperatures are below freezing and water vapors are transformed into ice crystals.
Code of Federal Regulations: The complete list of federal laws in which Federal Aviation Regulation are found.
Passenger Carrying a Firearm. A passenger manifest code identifying a passenger who is a law enforcement officer carrying a firearm.
United States Secret Service. A specially trained security detachment that protect the President of the United States and other High-profile political leaders.

32. Missed Flight Assignment
Airline Safety Action Program: A coordinated program between the FAA - ALPA and Select air carrier departments that allows certain FAA-certified Company employees to report violations made in error in the interest of improving safety without fear of
Forward: Toward the nose of the aircraft.
Missed Flight Assignment: A scheduling code designating a flight assignment that has been missed.
A passenger manifest code that identifies a passenger who requires a lift device to ascend and descend stairs - but is able to make his own way to/from cabin seat.

33. IT

34. BEV
Non-Revenue Space Available (see NON-REV)
Abbreviation for a choice of beverage.
o exit the aircraft under normal circumstances.
A period of elapsed time - using Universal Coordinated or local time - when a crewmember is free from duty or responsibility to work.

35. XMK
A period of elapsed time - using Universal Coordinated or local time - when a crewmember is free from duty or responsibility to work.
Period of time that separates two duty periods/flights within a crew pattern
Expanded Medical Kit - also referred to as an Emergency Medical Kit (EMK)
The period of elapsed time - using either Universal Coordinated or local time between a crewmember's reporting for an assignment involving flight time and release from that assignment by the air carrier. [121.467(a)]

36. GRND
Federal Bureau of Investigation: A federal law enforcement agency that focuses primarily on national felony crimes.
Ground
Aft portion of wing
Service.

37. AED
Automated External Defibrillator. - An automated medical device that detects heart fibrillation and may administer an electrical shock to reestablish a normal heartbeat.
Flight Attendant Service Trends Form: A form carried on the aircraft for the purposes of documenting and communicating any discrepancies involving catering and aircraft cleaning.
Remain over Night
Quick Reference Checklist: A checklist used by flight crewmembers for various phases of flight.

38. Emergency
Severe forms of cumulus clouds.
Used to describe non-routine operation in which certain procedures or actions must be taken to protect from hazard.
National Transportation Safety Board: A federal agency that focuses primarily on the causes of accidents and issues recommendations for changes in the various transportation industries.
A device used in place of a fuse - which breaks and electrical current in the event of an overload.

39. 1700
A passenger manifest code that identifies a passenger who requires escort (such as a unaccompanied minor).
A form required to be filled out by passengers traveling without a visa - who are entering the United States - so that their arrival and departure can be recorded.
5:00 pm
Federal Aviation Administration: A federal agency within the Department of Transportation that has direct oversight of aviation operations and laws.

40. Ditch
Federal Flight Deck Officer: A certified pilot employed by an air carrier who is authorized by federal law to carry a firearm while on duty aboard an aircraft.
Non-revenue passenger: A person who is traveling as a passenger under an airline's flight benefits program (usually for free or at an industry discount rate.
A paved area - at or near the terminal - where aircraft park
An emergency landing into water.

41. Revenue Guest
A guest that pays a fare for their ticket
Flight Operations Manual: A procedures manual. of which the Fight Attendant Manual is an accepted part - which is approved by the FAA for Compass Airlines flight operations.
On Time.
Federal Air Marshall: A federal law enforcement officer who is specifically trained to prevent any attempt to take control of a commercial aircraft during flight.

42. 0500
Date of Hire.
Souls on Board: The total numbers of individuals on board an aircraft (including crewmembers).
5:00 am
Passenger Service Unit: A panel located above passenger seats that includes the flight attendant call button - informative signs and/or placards - reading lights - oxygen masks and gasper vents.

43. Deportee
A person who has entered a country illegally and in formally removed from that country at a later date.
Any person currently employed by Compass Airlines with whom any other compass Airlines employee interacts.
An emergency landing into water.
A form of low stratus clouds that causes low visibility.

44. DL
Designator code for Delta Airlines.
A person who has entered a country illegally and in formally removed from that country at a later date.
Child-Restraint System: A government-approved child seat that is designed to protect small children.
4:00 pm

45. 1600
The department that is responsible for the Company's computer hardware - software - and network systems.
Designator Code For Compass Airlines
The period of elapsed time - using either Universal Coordinated or local time between a crewmember's reporting for an assignment involving flight time and release from that assignment by the air carrier. [121.467(a)]
4:00 pm

46. A/C right
A form of low stratus clouds that causes low visibility.
An unscheduled non-revenue flight on which only crewmembers and authorized personnel or cargo are permitted on board.
A passenger manifest code that identifies a passenger of considerable size who has purchased two adjacent seats in the same row.
The right side of the aircraft - facing forward.

47. Internal customer
Extinguisher
Inoperative.
The period of elapsed time - using either Universal Coordinated or local time between a crewmember's reporting for an assignment involving flight time and release from that assignment by the air carrier. [121.467(a)]
Any person currently employed by Compass Airlines with whom any other compass Airlines employee interacts.

48. LANG
Manual Deploy Tool: A tool that is used to gain access to various panels on the E175 aircraft.
Pilot second in command; occupies right seat in flight deck
Horizontal airfoil at the tail of the aircraft that creates lift
A passenger manifest code that indicates a passenger does not speak or understand English.

49. OT
Public Address/Announcement.
Leave of Absence
Vertical airfoil at the tail of the aircraft that controls the left/right direction (yaw)
On Time.

50. Bulkhead Seat
5:00 am
An airplane seat in the row immediately behind the bulkhead.
Manual Deploy Tool: A tool that is used to gain access to various panels on the E175 aircraft.
Extinguisher