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Flight Attendant Training

Instructions:

Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can study here.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.

1. NRPS
Non-Revenue Positive Space: An employee who is traveling on Company business and has a confirmed seat assignment on a flight.
o exit the aircraft under normal circumstances.
JSA: The PIC's authority to deny access to a flight deck jumpseat to an authorized person.
Expanded Medical Kit - also referred to as an Emergency Medical Kit (EMK)

2. FOD
Evacuation
Information
oreign Object Debris/Damage/Disposal: A term used to describe either an item on the ramp - taxiway - or runway areas that could potentially cause damage to an aircraft; damage caused to an aircraft by foreign object debis; or a designated receptacle
Service.

3. FFDO
Protective Breathing Equipment: A portable smoke hood and oxygen supply used for firefighting on board an aircraft.
Federal Flight Deck Officer: A certified pilot employed by an air carrier who is authorized by federal law to carry a firearm while on duty aboard an aircraft.
Emergency Flash Light
The forward edge of a wing.

4. POI
Principal Operating Inspector: An FAA official who specifically oversees and air carrier at the local level.
4:00 am
Flight Attendant: An individual who is trained and certified in emergency - first aid - cabin preparation and passenger safety duties.
A form required to be filled out by passengers traveling without a visa - who are entering the United States - so that their arrival and departure can be recorded.

5. Sterile Cockpit
The critical phase of flight - which includes all ground operations involving taxi - takeoff and landing - and all flight operations below 10 -000 feet (except cruise flight) during which all flight deck communication is limited to operational and sa
Extra Flight attendant.
An emergency landing into water.
A device used in place of a fuse - which breaks and electrical current in the event of an overload.

6. Ice
Includes spouse - children - stepchildren - grandchildren - parents - stepparents - grandparents - siblings and in-laws.
JSA: The PIC's authority to deny access to a flight deck jumpseat to an authorized person.
Occurs when temperatures are below freezing and water vapors are transformed into ice crystals.
Leave of Absence

7. Operations Bulletin
Department of Transportation: A federal agency that focuses primarily on domestic transportation.
Located directly forward of the trailing edge flaps to assist the ailerons in roll control and to act as speed brakes for descent and landing
Federal Flight Deck Officer: A certified pilot employed by an air carrier who is authorized by federal law to carry a firearm while on duty aboard an aircraft.
A change to the manual (that will be included in a later revision) that must be read - then recorded and inserted into the manual immediately.

8. ETA
Estimated Time of Arrival.
10:00 am
6:00 pm
Horizontal airfoil at the tail of the aircraft that creates lift

9. Zone
Area of an aircraft cabin used to tabulate passenger numbers for weight and balance purposes.
3:00 am
An aircraft operator who is certified by the FAA to engage in air transportation.
A device used in place of a fuse - which breaks and electrical current in the event of an overload.

10. Interline
Period of time that separates two duty periods/flights within a crew pattern
A procedure of agreement that exists between two or more air carriers.
Emergency Medical Technician: An individual specifically trained in advanced emergency life-support techniques and equipment.
Wind that is moving in the opposite direction an aircraft is traveling.

11. PA
Maintenance: The department responsible for ensuring the aircraft fleet is properly inspected - maintained - repaired and airworthy.
Leave of Absence
Area of an aircraft cabin used to tabulate passenger numbers for weight and balance purposes.
Public Address/Announcement.

12. D/H
Infant Life Vest.
Flight.
Dead Head: A crewmember who is on duty and traveling to or from an assignment on a flight - but is not scheduled to perform any specific duties aboard that flight.
Area of an aircraft cabin used to tabulate passenger numbers for weight and balance purposes.

13. FO
A form of low stratus clouds that causes low visibility.
First Officer (see SIC).
12:00 am
o exit the aircraft under normal circumstances.

14. XMK
Passenger. The word "passenger" - as used throughout the Code of Federal Regulations - means any passenger regardless of age unless the in qualified by definition.
Airline Safety Action Program: A coordinated program between the FAA - ALPA and Select air carrier departments that allows certain FAA-certified Company employees to report violations made in error in the interest of improving safety without fear of
On Time.
Expanded Medical Kit - also referred to as an Emergency Medical Kit (EMK)

15. FAM
The ratio between the number of seats on a given flight or system versus the total number of seats in the airline inventory by the flight or system. It is expressed in percentages.
The critical phase of flight - which includes all ground operations involving taxi - takeoff and landing - and all flight operations below 10 -000 feet (except cruise flight) during which all flight deck communication is limited to operational and sa
Flight Attendant Manual.
Extinguisher

16. 2300
Flight Attendant Manual.
11:00 pm
Systems Operation Control: The Company department that is comprised of Dispatch - Crew Scheduling and Maintenance Control personnel.
4:00 pm

17. SERV
Severe forms of cumulus clouds.
Cardiopulmonary Resuscitation: A first aid procedure in which a victim's heartbeat and breathing are manually supported by another individual.
Service.
Window.

18. ESCT
Manual Deploy Tool: A tool that is used to gain access to various panels on the E175 aircraft.
A passenger manifest code that identifies a prisoner under law enforcement escort.
Extinguisher
Flight Attendant Irregularity Report: An online document available to FAs for the purpose of documenting and communicating any type in incident - irregularity - concern or question to management.

19. INFO
4:00 pm
Standby: Any passenger who is waiting for a seat to become available on a flight.
A specific altitude assigned to an aircraft by Air Traffic Control at which that aircraft must remain until further directed by ATC (usually due to heavy flight traffic)
Information

20. INOP
Inoperative.
4:00 am
Forward: Toward the nose of the aircraft.
A passenger manifest code that identifies a passenger who is completely immobile - requires a wheelchair and also a lift device to ascend and descend stairs.

21. Aft
oreign Object Debris/Damage/Disposal: A term used to describe either an item on the ramp - taxiway - or runway areas that could potentially cause damage to an aircraft; damage caused to an aircraft by foreign object debis; or a designated receptacle
On Time.
Wind that is moving in the opposite direction an aircraft is traveling.
Toward the tail section of the aircraft

22. SRVA
Recurrent Training: FAA-mandated annual flight attendant training
Code of Federal Regulations: The complete list of federal laws in which Federal Aviation Regulation are found.
A passenger manifest code that identifies a service animal traveling with a passenger.
3:00 pm

23. 0300
Transportation between any two points within Puerto Rico - the U.S. Virgin Islands - the District of Columbia - or any state of the United States of America.
3:00 am
Inflight Security Coordinator: A person trained and qualified in aircraft security regulations and procedures who is responsible for security-related events that occur during flight (typically the PIC).
Emergency Medical Kit - also referred to as the Expanded Medical Kit (XMK)

24. AED
Expanded Medical Kit - also referred to as an Emergency Medical Kit (EMK)
3:00 am
Automated External Defibrillator. - An automated medical device that detects heart fibrillation and may administer an electrical shock to reestablish a normal heartbeat.
The body of an aircraft - excluding the wings and empennage.

25. Policy
The ratio between the number of seats on a given flight or system versus the total number of seats in the airline inventory by the flight or system. It is expressed in percentages.
Irregular Operation.
Turbulence
A written requirement established by an air carrier that is expected to be complied with by all appropriate personnel.

26. DOH
Date of Hire.
Airport building from which air traffic controllers can oversee and direct all aircraft movement
Air Trafic Control: A division of the Federal Aviation Administration responsible for the expeditions and safe movement of aircraft on the ground and in the airspace system.
Through Passenger: A passenger who has boarded prior to an arrival into a city - but is continuing on to another city.

27. LRBL
Recurrent Training: FAA-mandated annual flight attendant training
oreign Object Debris/Damage/Disposal: A term used to describe either an item on the ramp - taxiway - or runway areas that could potentially cause damage to an aircraft; damage caused to an aircraft by foreign object debis; or a designated receptacle
Least Risk Bomb Location: The location inside of an aircraft that will suffer the minimum possible damage from the explosive forces of a bomb.
A paved area - at or near the terminal - where aircraft park

28. XFA
A period of elapsed time - using either Universal Coordinated or local time - which begins at midnight and ends 24 hours later at the next midnight.
Child-Restraint System: A government-approved child seat that is designed to protect small children.
Expanded Medical Kit - also referred to as an Emergency Medical Kit (EMK)
Extra Flight attendant.

29. Captain
Pilot in Command: The flight crewmember who is oltimately responsible for and has ultimate command authority over the safe and efficient operation of a flight (the captain)
First Officer (see SIC).
Pilot in command of the aircraft; occupies left seat in flight deck
12:00 pm

30. EMT
Electronic Ticket (E-Ticket): A ticket that is purchased by the passenger on the internet.
Emergency Medical Technician: An individual specifically trained in advanced emergency life-support techniques and equipment.
A passenger manifest code that identifies a service animal traveling with a passenger.
Any person currently employed by Compass Airlines with whom any other compass Airlines employee interacts.

31. DL
The time when a crewmember is in uniform and on duty at the airport and is available for an immediate flight assignment.
Period of time that separates two duty periods/flights within a crew pattern
Designator code for Delta Airlines.
Flight Attendant Service Trends Form: A form carried on the aircraft for the purposes of documenting and communicating any discrepancies involving catering and aircraft cleaning.

32. Log
A flight-by-flight record of all operations of an aircraft and its engines - crew - flight time - areas of operation - or other pertinent information.
A dividing wall within the aircraft (usually extends from floor to ceiling)
Forward: Toward the nose of the aircraft.
Classification of commercial jet aircraft thaat have one aisle and a maximum of six-across seating.

33. Non revenue Guest
Temporary Duty: A temporary assignment to another crewmember domicile.
A guest that is traveling on a free or service charge ticket (usually an employee)
A passenger manifest code that identifies a passenger who is visually impaired.
A city where a crew rests while waiting for the next scheduled flight.

34. Ramp/Apron/Tarmac
The department that focuses solely on flight attendants and in-flight cabin procedures.
A paved area - at or near the terminal - where aircraft park
5:00 pm
Denotes a position furthest from the center of the aircraft

35. Deportee
A period of time when a crewmember is on-call for duty and must report to work within a specified period of time.
The ratio between the number of seats on a given flight or system versus the total number of seats in the airline inventory by the flight or system. It is expressed in percentages.
A person who has entered a country illegally and in formally removed from that country at a later date.
Push-to-Talk: A button on the PA handset that must be depressed in order for announcements to carry over the cabin speaker system

36. MAAS
Estimated Time of Arrival.
Irregular Operation.
The critical phase of flight - which includes all ground operations involving taxi - takeoff and landing - and all flight operations below 10 -000 feet (except cruise flight) during which all flight deck communication is limited to operational and sa
A passenger manifest code that identifies a passenger who does not need a wheelchair but still requires assistance.

37. Domestic
Moveable wing surfaces hinged to the wing's leading edge and trailing edge; Extending the wing flaps increases wing surface and lift for takeoff or landing. Retracting the flaps reduces wing surface area thus reducing friction and drag for high speed
A passenger manifest code that identifies a passenger who is hearing-impaired.
Transportation between any two points within Puerto Rico - the U.S. Virgin Islands - the District of Columbia - or any state of the United States of America.
A passenger manifest code that identifies a passenger who has been assigned a seat in an emergency exit row.

38. EXST
A passenger manifest code that identifies a passenger of considerable size who has purchased two adjacent seats in the same row.
8:00 pm
Inoperative.
Cancelled

39. Missed Flight Assignment
Airline Safety Action Program: A coordinated program between the FAA - ALPA and Select air carrier departments that allows certain FAA-certified Company employees to report violations made in error in the interest of improving safety without fear of
Missed Flight Assignment: A scheduling code designating a flight assignment that has been missed.
Emergency Medical Technician: An individual specifically trained in advanced emergency life-support techniques and equipment.
Federal Air Marshall: A federal law enforcement officer who is specifically trained to prevent any attempt to take control of a commercial aircraft during flight.

40. RT
6:00 am
Revision: A permanent change to the manual that must be read then recorded and inserted into the manual immediately.
Recurrent Training: FAA-mandated annual flight attendant training
Any person who is assigned to perform duties on board an aircraft during flight time.

41. LAV

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42. BEV
A term that describes the ramp areas of the airport.
Passenger Name Record. A computer record of a passenger's information and itinerary.
Abbreviation for a choice of beverage.
JS: An extra crewmember seat in the flight deck or cabin that authorized personnel may occupy during a flight.

43. 0900
Passenger. The word "passenger" - as used throughout the Code of Federal Regulations - means any passenger regardless of age unless the in qualified by definition.
Airline Safety Action Program: A coordinated program between the FAA - ALPA and Select air carrier departments that allows certain FAA-certified Company employees to report violations made in error in the interest of improving safety without fear of
9:00 am
An enclosed walkway used as a loading bridge between the terminal gate and the aircraft cabin that allows the passengers direct - protected access to an aircraft from the terminal. Also know as a jetway.

44. XCM
JSA: The PIC's authority to deny access to a flight deck jumpseat to an authorized person.
Extra Flight crewmember.
Non-Revenue Positive Space: An employee who is traveling on Company business and has a confirmed seat assignment on a flight.
Headquarters: The Company facility where Operations Command And Control Center and corporate offices are located

45. Flight Crew
The persons designated to ensure the orderly flow of all aircraft traffic both on the ground and in the air
Air Trafic Control: A division of the Federal Aviation Administration responsible for the expeditions and safe movement of aircraft on the ground and in the airspace system.
Refers generally to the entire flight crew and not a specific flght crewmember position.
Remain over Night

46. BLND
The domicile city where crewmembers are indefinitely assigned to work.
A passenger manifest code that identifies a passenger who is visually impaired.
A process of measuring the distribution of the payload weight - total aircraft weight - and the resulting center of gravity of and aircraft before flight.
Positive Space: A term that describes when a seat assignment is reserved for a crewmember or employee who is reqired to travel on a flight for Company business or operational need.

47. 1600
Light-Emitting Diode: Found on the emergency flashlight - this light gives a continuous visual indication of the battery's readiness.
Turbulence
Pilot in command of the aircraft; occupies left seat in flight deck
4:00 pm

48. Headwind
Maintenance: The department responsible for ensuring the aircraft fleet is properly inspected - maintained - repaired and airworthy.
The time when a crewmember is in uniform and on duty at the airport and is available for an immediate flight assignment.
2:00 pm
Wind that is moving in the opposite direction an aircraft is traveling.

49. EMK
Air Trafic Control: A division of the Federal Aviation Administration responsible for the expeditions and safe movement of aircraft on the ground and in the airspace system.
A process of controlling airflow into and out of passenger and crew compartments to maintain a normal atmosperic pressure for the occupants
oreign Object Debris/Damage/Disposal: A term used to describe either an item on the ramp - taxiway - or runway areas that could potentially cause damage to an aircraft; damage caused to an aircraft by foreign object debis; or a designated receptacle
Emergency Medical Kit - also referred to as the Expanded Medical Kit (XMK)

50. CLV
Crew Life Vest
First Officer (see SIC).
Evacuation
7:00 pm