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Flight Attendant Training

Instructions:

Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can study here.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.

1. Tailwind
Oxygen
The engine exhaust power produced when an aircraft's engines are running.
Wind that is moving in the same direction an aircraft is traveling.
Pilot second in command; occupies right seat in flight deck

2. FBI
Turbulence
Occurs when temperatures are below freezing and water vapors are transformed into ice crystals.
Federal Bureau of Investigation: A federal law enforcement agency that focuses primarily on national felony crimes.
Passenger Carrying a Firearm. A passenger manifest code identifying a passenger who is a law enforcement officer carrying a firearm.

3. PTT
Window.
Pilot second in command; occupies right seat in flight deck
Push-to-Talk: A button on the PA handset that must be depressed in order for announcements to carry over the cabin speaker system
Ground

4. Bulkhead
The department that focuses solely on flight attendants and in-flight cabin procedures.
Principal Operating Inspector: An FAA official who specifically oversees and air carrier at the local level.
A designator code assigned to flights that have been cancelled due to a maintenance problem.
A dividing wall within the aircraft (usually extends from floor to ceiling)

5. POB
Portable Oxygen Bottle.
Denotes a position furthest from the center of the aircraft
A paved area - at or near the terminal - where aircraft park
KTS: A speed measurement based on nautical miles traveled per hour.

6. 0900
A guest that is traveling on a free or service charge ticket (usually an employee)
A process of controlling airflow into and out of passenger and crew compartments to maintain a normal atmosperic pressure for the occupants
Portable Oxygen Bottle.
9:00 am

7. PSK
Moveable wing surfaces hinged to the wing's leading edge and trailing edge; Extending the wing flaps increases wing surface and lift for takeoff or landing. Retracting the flaps reduces wing surface area thus reducing friction and drag for high speed
The movement of an aircraft on the surface under its own power.
Passenger Service Kit
An atmospheric condition characterized by sudden wind direction and velocity.

8. 0600
Area of an aircraft cabin used to tabulate passenger numbers for weight and balance purposes.
6:00 am
The movement of an aircraft on the surface under its own power.
6:00 pm

9. QRC
Flight Operations Manual: A procedures manual. of which the Fight Attendant Manual is an accepted part - which is approved by the FAA for Compass Airlines flight operations.
Quick Reference Checklist: A checklist used by flight crewmembers for various phases of flight.
12:00 am
The time when a crewmember is in uniform and on duty at the airport and is available for an immediate flight assignment.

10. Policy
A formal list used to identify - schedule - compare - or verify a group of elements or actions.
An enclosed walkway used as a loading bridge between the terminal gate and the aircraft cabin that allows the passengers direct - protected access to an aircraft from the terminal. Also know as a jetway.
11:00 pm
A written requirement established by an air carrier that is expected to be complied with by all appropriate personnel.

11. Lightning
A form required to be filled out by passengers traveling without a visa - who are entering the United States - so that their arrival and departure can be recorded.
A build up of electrical charges in cloud formations.
Headquarters: The Company facility where Operations Command And Control Center and corporate offices are located
A device used in place of a fuse - which breaks and electrical current in the event of an overload.

12. EXST
9:00 am
A passenger manifest code that identifies a passenger of considerable size who has purchased two adjacent seats in the same row.
A passenger manifest code that identifies a passenger who is hearing-impaired.
Automated External Defibrillator. - An automated medical device that detects heart fibrillation and may administer an electrical shock to reestablish a normal heartbeat.

13. WDO
A build up of electrical charges in cloud formations.
Automated External Defibrillator. - An automated medical device that detects heart fibrillation and may administer an electrical shock to reestablish a normal heartbeat.
Window.
Used to describe non-routine operation in which certain procedures or actions must be taken to protect from hazard.

14. Bulkhead Seat
An airplane seat in the row immediately behind the bulkhead.
Flight Attendant Read File: A memorandum issued to alert to flight attendants of pertinent operational information.
10:00 pm
A paved area - at or near the terminal - where aircraft park

15. PAX/PSGR
Hazardous Material: A substance of material with potentially hazardous characteristics that may pose unreasonable risk to health - safety - and property when transported by air.
Protective Breathing Equipment: A portable smoke hood and oxygen supply used for firefighting on board an aircraft.
Passenger. The word "passenger" - as used throughout the Code of Federal Regulations - means any passenger regardless of age unless the in qualified by definition.
Department of Transportation: A federal agency that focuses primarily on domestic transportation.

16. CXLD
Least Risk Bomb Location: The location inside of an aircraft that will suffer the minimum possible damage from the explosive forces of a bomb.
Cancelled
Denotes a position furthest from the center of the aircraft
Extinguisher

17. 1300
1:00 pm
Moveable wing surfaces hinged to the wing's leading edge and trailing edge; Extending the wing flaps increases wing surface and lift for takeoff or landing. Retracting the flaps reduces wing surface area thus reducing friction and drag for high speed
Quick Reference Handbook: An emergency procedures checklist that flight crewmembers use to properly handle an emergency situation and communicate effectively.
Captain

18. PA
Public Address/Announcement.
FD: The interior section of an aircraft that is occupied by the flight crewmembers. (captain and first officers)
Aircraft
1:00 am

19. 0100
United States Postal Service (Postal Inspector): A law enforcement division of the USPS that focuses primarily o criminal mail activity.
1:00 am
Pilot in Command: The flight crewmember who is oltimately responsible for and has ultimate command authority over the safe and efficient operation of a flight (the captain)
Main body of the aircraft to which the wings - landing gear and tail are attached

20. CZ
Designator Code For Compass Airlines
A specific altitude assigned to an aircraft by Air Traffic Control at which that aircraft must remain until further directed by ATC (usually due to heavy flight traffic)
Evacuation
6:00 am

21. Control Tower
Airport building from which air traffic controllers can oversee and direct all aircraft movement
Flight.
Miscellaneous
An aircraft movement whereby an aircraft tug is used to push and aircraft from its gate parking position to a position from which it can be moved under its own power - or be towed by the tug.

22. FLT
A period of elapsed time - using Universal Coordinated or local time - when a crewmember is free from duty or responsibility to work.
Minimum Equipment List. A list that details which equipment must be functioning properly in order for the aircraft to be permitted to fly and which equipment may be inoperative for a specified period of time.
Flight.
A segment status code in a passenger name record indicating the passenger's boarding priority.

23. Inboard
A passenger manifest code that identifies a passenger of considerable size who has purchased two adjacent seats in the same row.
Denotes a position closest to the center of the aircraft
Cardiopulmonary Resuscitation: A first aid procedure in which a victim's heartbeat and breathing are manually supported by another individual.
First Officer (see SIC).

24. SRVA
Horizontal airfoil at the tail of the aircraft that creates lift
Evacuation
A passenger manifest code that identifies a service animal traveling with a passenger.
A light signaling ITMs to respond to guest needs or crew communication

25. CSI
Pilot in command of the aircraft; occupies left seat in flight deck
An aircraft movement whereby an aircraft tug is used to push and aircraft from its gate parking position to a position from which it can be moved under its own power - or be towed by the tug.
A build up of electrical charges in cloud formations.
Cabin Safety Inspector: A Federal Aviation Administration safety inspector who specifically focuses on flight attendants and procedures withing the aircraft cabin.

26. SSR
Special Service Request: A term that identifies a passenger who has a particular need or condition (such as a passenger with a carry-on pet or who purchased an extra seat).
A form required to be filled out by passengers traveling without a visa - who are entering the United States - so that their arrival and departure can be recorded.
A flight-by-flight record of all operations of an aircraft and its engines - crew - flight time - areas of operation - or other pertinent information.
The time when a crewmember is in uniform and on duty at the airport and is available for an immediate flight assignment.

27. OVRWNG

28. ILV
Crew Resource Management: A training course designed to improve communications and coordination among flight deck and cabin crewmembers.
Miscellaneous
Vertical airfoil at the tail of the aircraft that controls the left/right direction (yaw)
Infant Life Vest.

29. FAST
12:00 pm
Flight Attendant Service Trends Form: A form carried on the aircraft for the purposes of documenting and communicating any discrepancies involving catering and aircraft cleaning.
Forward: Toward the nose of the aircraft.
A passenger manifest code that identifies a passenger who does not need a wheelchair but still requires assistance.

30. 1500
3:00 pm
The persons designated to ensure the orderly flow of all aircraft traffic both on the ground and in the air
A flight-by-flight record of all operations of an aircraft and its engines - crew - flight time - areas of operation - or other pertinent information.
Horizontal airfoil at the tail of the aircraft that creates lift

31. PBE
A passenger manifest code that identifies a passenger who is visually impaired.
Emergency Medical Kit - also referred to as the Expanded Medical Kit (XMK)
Protective Breathing Equipment: A portable smoke hood and oxygen supply used for firefighting on board an aircraft.
A passenger manifest code that identifies a service animal traveling with a passenger.

32. MISC
7:00 pm
Miscellaneous
1:00 am
A device used in place of a fuse - which breaks and electrical current in the event of an overload.

33. Jumpseat
A form of low stratus clouds that causes low visibility.
Left Hand
A global airline alliance partnership with Delta - Airlines - Aeroflot - AeroMexico - Air France - Alitalia - China Southern Airlines - CSA Czech Airlines - KLM Royal Dutch Airlines - Korean Air - Air Europa and Kenya Airways.
JS: An extra crewmember seat in the flight deck or cabin that authorized personnel may occupy during a flight.

34. HAZMAT
Special Service Request: A term that identifies a passenger who has a particular need or condition (such as a passenger with a carry-on pet or who purchased an extra seat).
Remain over Night
Hazardous Material: A substance of material with potentially hazardous characteristics that may pose unreasonable risk to health - safety - and property when transported by air.
A passenger Manifest code that identifies a passenger whocan ascend/descend steps and make his own way to/from cabin seat;requires wheelchair for distance to/from AC door.

35. Duty Period

36. TSA
Law Enforcement Officer: A person who is authorized to carry weapons on board the aircraft.
Transportation Security Administration: A federal agency within the Department of Homeland Security that focuses primarily on transportation security matters.
A passenger manifest code that identifies a passenger who does not need a wheelchair but still requires assistance.
6:00 pm

37. LOA
Passenger Carrying a Firearm. A passenger manifest code identifying a passenger who is a law enforcement officer carrying a firearm.
A passenger manifest code that identifies a passenger who does not need a wheelchair but still requires assistance.
Leave of Absence
Complaint Resolution Officer: A person trained to resolve any disputes that arise when accommodating passengers with disabilities.

38. WCHR
Overhead bin.
A passenger Manifest code that identifies a passenger whocan ascend/descend steps and make his own way to/from cabin seat;requires wheelchair for distance to/from AC door.
A temporary change to the manual that must be read - then recorded and inserted into the manual immediately - but must be removed on the specified expiration date - or when a cancellation notice is distributed prior to an expiration date.
Hazardous Material: A substance of material with potentially hazardous characteristics that may pose unreasonable risk to health - safety - and property when transported by air.

39. Cabin
Area of an aircraft cabin used to tabulate passenger numbers for weight and balance purposes.
Bright
The interior section of an aircraft that is occupied by the passengers and cabin crewmembers.
Law Enforcement Officer: A person who is authorized to carry weapons on board the aircraft.

40. DEAF
Federal Aviation Administration: A federal agency within the Department of Transportation that has direct oversight of aviation operations and laws.
A passenger manifest code that identifies a passenger who is hearing-impaired.
A logical progression of actions and/or decisions established by an air carrier with which the appropriate personnel can achieve a specific objective.
Intercom (Inter-phone): An aircraft's internal communications system through which crew members communicate during flight.

41. LOEP
Flight Attendant Manual.
Right Hand
List of Effective Pages: A list of page numbers that notes the current revision number for each page within the manual.
Standby: Any passenger who is waiting for a seat to become available on a flight.

42. CONX
The ratio between the number of seats on a given flight or system versus the total number of seats in the airline inventory by the flight or system. It is expressed in percentages.
Flight Attendant Irregularity Report: An online document available to FAs for the purpose of documenting and communicating any type in incident - irregularity - concern or question to management.
Refers to Halon 1211 fire extinguishers.
Connection: A Passenger who is making a connection to another flight to reach a final destination.

43. PSI
Able Bodied Person: A passenger selected by the flight attendant to assist during an emergency situation.
Pounds per Square Inch.
Pilot in command of the aircraft; occupies left seat in flight deck
o exit the aircraft under normal circumstances.

44. N/S

45. FA
Flight Attendant: An individual who is trained and certified in emergency - first aid - cabin preparation and passenger safety duties.
Positive Space: A term that describes when a seat assignment is reserved for a crewmember or employee who is reqired to travel on a flight for Company business or operational need.
Quick Reference Checklist: A checklist used by flight crewmembers for various phases of flight.
Pounds per Square Inch.

46. 1600
Air Trafic Control: A division of the Federal Aviation Administration responsible for the expeditions and safe movement of aircraft on the ground and in the airspace system.
Public Address/Announcement.
4:00 pm
Dead Head: A crewmember who is on duty and traveling to or from an assignment on a flight - but is not scheduled to perform any specific duties aboard that flight.

47. 1000
10:00 am
Flight Attendant Read File: A memorandum issued to alert to flight attendants of pertinent operational information.
A formal list used to identify - schedule - compare - or verify a group of elements or actions.
A paved area - at or near the terminal - where aircraft park

48. STBY
A global airline alliance partnership with Delta - Airlines - Aeroflot - AeroMexico - Air France - Alitalia - China Southern Airlines - CSA Czech Airlines - KLM Royal Dutch Airlines - Korean Air - Air Europa and Kenya Airways.
A passenger manifest code that identifies a passenger who is hearing-impaired.
3:00 pm
Standby: Any passenger who is waiting for a seat to become available on a flight.

49. Spoilers
Positive Space: A term that describes when a seat assignment is reserved for a crewmember or employee who is reqired to travel on a flight for Company business or operational need.
Able Bodied Person: A passenger selected by the flight attendant to assist during an emergency situation.
Located directly forward of the trailing edge flaps to assist the ailerons in roll control and to act as speed brakes for descent and landing
FD: The interior section of an aircraft that is occupied by the flight crewmembers. (captain and first officers)

50. Turbulence
A passenger manifest code that identifies a passenger who does not need a wheelchair but still requires assistance.
An atmospheric condition characterized by sudden wind direction and velocity.
A form of low stratus clouds that causes low visibility.
A build up of electrical charges in cloud formations.