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Flight Attendant Training

Instructions:

Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can study here.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.

1. QRC
10:00 am
Maintenance: The department responsible for ensuring the aircraft fleet is properly inspected - maintained - repaired and airworthy.
Transportation between any two points within Puerto Rico - the U.S. Virgin Islands - the District of Columbia - or any state of the United States of America.
Quick Reference Checklist: A checklist used by flight crewmembers for various phases of flight.

2. LANG
A passenger manifest code that indicates a passenger does not speak or understand English.
Window.
Cardiopulmonary Resuscitation: A first aid procedure in which a victim's heartbeat and breathing are manually supported by another individual.
Maintenance: The department responsible for ensuring the aircraft fleet is properly inspected - maintained - repaired and airworthy.

3. Cabin Crew
Transportation Security Administration: A federal agency within the Department of Homeland Security that focuses primarily on transportation security matters.
Refers generally to an entire cabin crew and not a specific flight attendant position.
A passenger manifest code identifying a passenger who has brought a carry-on pet in the cabin.
Extra Flight attendant.

4. WCHS
Period of time that separates two duty periods/flights within a crew pattern
An atmospheric condition characterized by sudden wind direction and velocity.
A passenger manifest code that identifies a passenger who requires a lift device to ascend and descend stairs - but is able to make his own way to/from cabin seat.
Crew Resource Management: A training course designed to improve communications and coordination among flight deck and cabin crewmembers.

5. MX
A designator code assigned to flights that have been cancelled due to a maintenance problem.
KTS: A speed measurement based on nautical miles traveled per hour.
Flight.
4:00 pm

6. INFT
Passenger Name Record. A computer record of a passenger's information and itinerary.
Moveable wing surfaces hinged to the wing's leading edge and trailing edge; Extending the wing flaps increases wing surface and lift for takeoff or landing. Retracting the flaps reduces wing surface area thus reducing friction and drag for high speed
A passenger manifest code that identifies and infant passenger.
Electronic Ticket (E-Ticket): A ticket that is purchased by the passenger on the internet.

7. Ready Reserve
The time when a crewmember is in uniform and on duty at the airport and is available for an immediate flight assignment.
Aft portion of wing
Second in Command: The flight crewmember that assists the PIC with decision-making to ensure the safe operation of a flight (the first officer).
A flight-by-flight record of all operations of an aircraft and its engines - crew - flight time - areas of operation - or other pertinent information.

8. D/H
A passenger manifest code identifying a passenger who has brought a carry-on pet in the cabin.
Dead Head: A crewmember who is on duty and traveling to or from an assignment on a flight - but is not scheduled to perform any specific duties aboard that flight.
A passenger manifest code that identifies a passenger who requires escort (such as a unaccompanied minor).
Flight Attendant: An individual who is trained and certified in emergency - first aid - cabin preparation and passenger safety duties.

9. Horizontal Stabilizer
Lavatory: The official term for an aircraft's restroom.
Flight Operations Manual: A procedures manual. of which the Fight Attendant Manual is an accepted part - which is approved by the FAA for Compass Airlines flight operations.
Horizontal airfoil at the tail of the aircraft that creates lift
Flight Attendant Manual.

10. BRT
Least Risk Bomb Location: The location inside of an aircraft that will suffer the minimum possible damage from the explosive forces of a bomb.
Used to describe non-routine operation in which certain procedures or actions must be taken to protect from hazard.
Able Bodied Person: A passenger selected by the flight attendant to assist during an emergency situation.
Bright

11. CSA
The right side of the aircraft - facing forward.
Pilot in Command: The flight crewmember who is oltimately responsible for and has ultimate command authority over the safe and efficient operation of a flight (the captain)
An airplane seat in the row immediately behind the bulkhead.
Customer Service Agent

12. TDY
Temporary Duty: A temporary assignment to another crewmember domicile.
Refers generally to the entire flight crew and not a specific flght crewmember position.
Pilot second in command; occupies right seat in flight deck
Vertical airfoil at the tail of the aircraft that controls the left/right direction (yaw)

13. MAAS
A passenger manifest code that identifies a passenger who does not need a wheelchair but still requires assistance.
A designator code assigned to flights that have been cancelled due to a maintenance problem.
Hazardous Material: A substance of material with potentially hazardous characteristics that may pose unreasonable risk to health - safety - and property when transported by air.
A passenger manifest code that identifies a passenger who has been assigned a seat in an emergency exit row.

14. ESCT
Automated External Defibrillator. - An automated medical device that detects heart fibrillation and may administer an electrical shock to reestablish a normal heartbeat.
The critical phase of flight - which includes all ground operations involving taxi - takeoff and landing - and all flight operations below 10 -000 feet (except cruise flight) during which all flight deck communication is limited to operational and sa
A passenger manifest code that identifies a prisoner under law enforcement escort.
The time when a crewmember is in uniform and on duty at the airport and is available for an immediate flight assignment.

15. TSA
Aircraft
Leave of Absence
The right side of the aircraft - facing forward.
Transportation Security Administration: A federal agency within the Department of Homeland Security that focuses primarily on transportation security matters.

16. FOD
A passenger manifest code that identifies a passenger who is completely immobile - requires a wheelchair and also a lift device to ascend and descend stairs.
oreign Object Debris/Damage/Disposal: A term used to describe either an item on the ramp - taxiway - or runway areas that could potentially cause damage to an aircraft; damage caused to an aircraft by foreign object debis; or a designated receptacle
Connection: A Passenger who is making a connection to another flight to reach a final destination.
Horizontal airfoil at the tail of the aircraft that creates lift

17. IT

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18. CLV
Crew Life Vest
Federal Bureau of Investigation: A federal law enforcement agency that focuses primarily on national felony crimes.
Notification - preparation - impact and evacuation. The four phoses of a planned emergency.
A procedure of agreement that exists between two or more air carriers.

19. Sterile Cockpit
Code of Federal Regulations: The complete list of federal laws in which Federal Aviation Regulation are found.
Leave of Absence
The critical phase of flight - which includes all ground operations involving taxi - takeoff and landing - and all flight operations below 10 -000 feet (except cruise flight) during which all flight deck communication is limited to operational and sa
Refers generally to the entire flight crew and not a specific flght crewmember position.

20. CRM
Cardiopulmonary Resuscitation: A first aid procedure in which a victim's heartbeat and breathing are manually supported by another individual.
Crew Resource Management: A training course designed to improve communications and coordination among flight deck and cabin crewmembers.
A light signaling ITMs to respond to guest needs or crew communication
Evacuation

21. Zone
Used to describe routine operations (without malfunctions)
A passenger manifest code that identifies a passenger who requires a lift device to ascend and descend stairs - but is able to make his own way to/from cabin seat.
Passenger Service Kit
Area of an aircraft cabin used to tabulate passenger numbers for weight and balance purposes.

22. PSU
Passenger Service Unit: A panel located above passenger seats that includes the flight attendant call button - informative signs and/or placards - reading lights - oxygen masks and gasper vents.
Federal Flight Deck Officer: A certified pilot employed by an air carrier who is authorized by federal law to carry a firearm while on duty aboard an aircraft.
A device used in place of a fuse - which breaks and electrical current in the event of an overload.
4:00 pm

23. PTT
Inflight Security Coordinator: A person trained and qualified in aircraft security regulations and procedures who is responsible for security-related events that occur during flight (typically the PIC).
Passenger. The word "passenger" - as used throughout the Code of Federal Regulations - means any passenger regardless of age unless the in qualified by definition.
Push-to-Talk: A button on the PA handset that must be depressed in order for announcements to carry over the cabin speaker system
Any person currently employed by Compass Airlines with whom any other compass Airlines employee interacts.

24. Load Factor
Crew Life Vest
Left Hand
A passenger manifest code that identifies a service animal traveling with a passenger.
The ratio between the number of seats on a given flight or system versus the total number of seats in the airline inventory by the flight or system. It is expressed in percentages.

25. 0700
A period of time when a crewmember is on-call for duty and must report to work within a specified period of time.
7:00 am
Customer Service Agent
Crew Resource Management: A training course designed to improve communications and coordination among flight deck and cabin crewmembers.

26. Temporary Notice
Positive Space: A term that describes when a seat assignment is reserved for a crewmember or employee who is reqired to travel on a flight for Company business or operational need.
A temporary change to the manual that must be read - then recorded and inserted into the manual immediately - but must be removed on the specified expiration date - or when a cancellation notice is distributed prior to an expiration date.
An aircraft movement whereby an aircraft tug is used to push and aircraft from its gate parking position to a position from which it can be moved under its own power - or be towed by the tug.
11:00 am

27. HAZMAT
JSA: The PIC's authority to deny access to a flight deck jumpseat to an authorized person.
Hazardous Material: A substance of material with potentially hazardous characteristics that may pose unreasonable risk to health - safety - and property when transported by air.
A passenger manifest code that identifies a prisoner under law enforcement escort.
A passenger manifest code that identifies a passenger who requires escort (such as a unaccompanied minor).

28. Checklist
Quick Reference Checklist: A checklist used by flight crewmembers for various phases of flight.
Lavatory: The official term for an aircraft's restroom.
A passenger manifest code that identifies a passenger who has been assigned a seat in an emergency exit row.
A formal list used to identify - schedule - compare - or verify a group of elements or actions.

29. USSS
United States Secret Service. A specially trained security detachment that protect the President of the United States and other High-profile political leaders.
Located on the trailing edge of the vertical stabilizer and controls the forward left/right direction of the aircraft
The department that is responsible for the Company's computer hardware - software - and network systems.
Flight Attendant Irregularity Report: An online document available to FAs for the purpose of documenting and communicating any type in incident - irregularity - concern or question to management.

30. MAINT
The department that is responsible for the Company's computer hardware - software - and network systems.
A form of low stratus clouds that causes low visibility.
JSA: The PIC's authority to deny access to a flight deck jumpseat to an authorized person.
Maintenance: The department responsible for ensuring the aircraft fleet is properly inspected - maintained - repaired and airworthy.

31. Vertical Stabilizer
Inoperative.
Light-Emitting Diode: Found on the emergency flashlight - this light gives a continuous visual indication of the battery's readiness.
Miscellaneous
Vertical airfoil at the tail of the aircraft that controls the left/right direction (yaw)

32. GEN DEC
General Declaration Form: An international document that requires flight information - names of crewmembers on board - numbers of passengers on board and a general declaration of health for all souls aboard.
Federal Aviation Regulations: Federal Law specific to aviation that is published by the Federal Aviation ?Administration (see CFR)
Evacuation
Denotes a position furthest from the center of the aircraft

33. MDT
Manual Deploy Tool: A tool that is used to gain access to various panels on the E175 aircraft.
A passenger manifest code that identifies a passenger who requires escort (such as a unaccompanied minor).
A passenger Manifest code that identifies a passenger whocan ascend/descend steps and make his own way to/from cabin seat;requires wheelchair for distance to/from AC door.
Federal Bureau of Investigation: A federal law enforcement agency that focuses primarily on national felony crimes.

34. CRS
An aircraft operator who is certified by the FAA to engage in air transportation.
A passenger manifest code that identifies a passenger who requires a lift device to ascend and descend stairs - but is able to make his own way to/from cabin seat.
Electronic Ticket (E-Ticket): A ticket that is purchased by the passenger on the internet.
Child-Restraint System: A government-approved child seat that is designed to protect small children.

35. WDO
A passenger manifest code that identifies a prisoner under law enforcement escort.
Window.
10:00 pm
Used to describe non-routine operation in which certain procedures or actions must be taken to protect from hazard.

36. XFA
A passenger manifest code that identifies a service animal traveling with a passenger.
A process of measuring the distribution of the payload weight - total aircraft weight - and the resulting center of gravity of and aircraft before flight.
Extra Flight attendant.
The left side of the aircraft - facing forward.

37. MEL
A period of elapsed time - using either Universal Coordinated or local time - which begins at midnight and ends 24 hours later at the next midnight.
Minimum Equipment List. A list that details which equipment must be functioning properly in order for the aircraft to be permitted to fly and which equipment may be inoperative for a specified period of time.
A guest that is traveling on a free or service charge ticket (usually an employee)
As moist air is carried upward - it combines with colder air to form ____________.

38. Jetbridge
Code of Federal Regulations: The complete list of federal laws in which Federal Aviation Regulation are found.
A designator code assigned to flights that have been cancelled due to a maintenance problem.
Window.
An enclosed walkway used as a loading bridge between the terminal gate and the aircraft cabin that allows the passengers direct - protected access to an aircraft from the terminal. Also know as a jetway.

39. 1500
Captain
3:00 pm
Used to describe routine operations (without malfunctions)
The department that focuses solely on flight attendants and in-flight cabin procedures.

40. Log
Notification - preparation - impact and evacuation. The four phoses of a planned emergency.
The movement of an aircraft on the surface under its own power.
A flight-by-flight record of all operations of an aircraft and its engines - crew - flight time - areas of operation - or other pertinent information.
Window.

41. Duty Period

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42. Layover Station
1:00 am
Child-Restraint System: A government-approved child seat that is designed to protect small children.
A city where a crew rests while waiting for the next scheduled flight.
Operations: The operations center at each station that monitors and disseminates all pertinent flight information.

43. HDQ
Headquarters: The Company facility where Operations Command And Control Center and corporate offices are located
Non-Revenue Positive Space: An employee who is traveling on Company business and has a confirmed seat assignment on a flight.
Lavatory: The official term for an aircraft's restroom.
Missed Flight Assignment: A scheduling code designating a flight assignment that has been missed.

44. BLND
4:00 pm
Ground Security Coordinator: An individual trained and qualified in airport security regulations and procedures who is responsible for an airline's security-related events at the station.
A passenger manifest code that identifies a passenger who is visually impaired.
Emergency Medical Technician: An individual specifically trained in advanced emergency life-support techniques and equipment.

45. OVRWNG

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46. Non revenue Guest
A guest that is traveling on a free or service charge ticket (usually an employee)
Used to describe routine operations (without malfunctions)
Able Bodied Person: A passenger selected by the flight attendant to assist during an emergency situation.
Vertical airfoil at the tail of the aircraft that controls the left/right direction (yaw)

47. 0100
6:00 am
Push-to-Talk: A button on the PA handset that must be depressed in order for announcements to carry over the cabin speaker system
An aircraft operator who is certified by the FAA to engage in air transportation.
1:00 am

48. SERV
Located on the trailing edge of the horizontal stabilizer; controls up/down attitude of aircraft
Service.
Cabin Safety Inspector: A Federal Aviation Administration safety inspector who specifically focuses on flight attendants and procedures withing the aircraft cabin.
Bright

49. Crewmember
The ratio between the number of seats on a given flight or system versus the total number of seats in the airline inventory by the flight or system. It is expressed in percentages.
Flight Attendant Read File: A memorandum issued to alert to flight attendants of pertinent operational information.
2:00 am
Any person who is assigned to perform duties on board an aircraft during flight time.

50. EMG and EMER
Automated External Defibrillator. - An automated medical device that detects heart fibrillation and may administer an electrical shock to reestablish a normal heartbeat.
Emergency.
Flight.
No Show. A scheduling code added to a crewmember's schedule when an MFA is determined to be the result of a failure to report for work or call-in prior to the prescribed time limit.