Flight Attendant Training

Instructions:

• Answer 50 questions in 15 minutes.
• If you are not ready to take this test, you can study here.
• Match each statement with the correct term.
• Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.

1. LEO
A guest that pays a fare for their ticket
Initial Operating Experience: On-the-job training time required by the FAA following completion of classroom ground instruction.
Wind that is moving in the opposite direction an aircraft is traveling.
Law Enforcement Officer: A person who is authorized to carry weapons on board the aircraft.


2. Spoilers
Refers to Halon 1211 fire extinguishers.
A form required to be filled out by passengers traveling without a visa - who are entering the United States - so that their arrival and departure can be recorded.
A passenger manifest code identifying a passenger who has brought a carry-on pet in the cabin.
Located directly forward of the trailing edge flaps to assist the ailerons in roll control and to act as speed brakes for descent and landing


3. BEV
12:00 am
The period of elapsed time - using either Universal Coordinated or local time between a crewmember's reporting for an assignment involving flight time and release from that assignment by the air carrier. [121.467(a)]
The under structure and wheel units (main gear and nose gear) that support the weight of the aircraft while on the ground; this gear retracts during flight
Abbreviation for a choice of beverage.


4. Holding Pattern
The movement of an aircraft on the surface under its own power.
Captain
A specific altitude assigned to an aircraft by Air Traffic Control at which that aircraft must remain until further directed by ATC (usually due to heavy flight traffic)
Denotes a position closest to the center of the aircraft


5. ABP
Able Bodied Person: A passenger selected by the flight attendant to assist during an emergency situation.
Code of Federal Regulations: The complete list of federal laws in which Federal Aviation Regulation are found.
A person who has entered a country illegally and in formally removed from that country at a later date.
An enclosed walkway used as a loading bridge between the terminal gate and the aircraft cabin that allows the passengers direct - protected access to an aircraft from the terminal. Also know as a jetway.


6. Load Factor
The ratio between the number of seats on a given flight or system versus the total number of seats in the airline inventory by the flight or system. It is expressed in percentages.
Recurrent Training: FAA-mandated annual flight attendant training
A passenger manifest code that identifies a passenger who has been assigned a seat in an emergency exit row.
Emergency Flash Light


7. WDO
A passenger manifest code that identifies a passenger who requires a lift device to ascend and descend stairs - but is able to make his own way to/from cabin seat.
Code of Federal Regulations: The complete list of federal laws in which Federal Aviation Regulation are found.
Refers to Halon 1211 fire extinguishers.
Window.


8. FO
National Transportation Safety Board: A federal agency that focuses primarily on the causes of accidents and issues recommendations for changes in the various transportation industries.
Transportation Security Administration: A federal agency within the Department of Homeland Security that focuses primarily on transportation security matters.
A passenger Manifest code that identifies a passenger whocan ascend/descend steps and make his own way to/from cabin seat;requires wheelchair for distance to/from AC door.
First Officer (see SIC).


9. leading edge
Forward portion of wing
Window.
Aircraft
Quick Reference Handbook: An emergency procedures checklist that flight crewmembers use to properly handle an emergency situation and communicate effectively.


10. LOEP
List of Effective Pages: A list of page numbers that notes the current revision number for each page within the manual.
Area of an aircraft cabin used to tabulate passenger numbers for weight and balance purposes.
Main Cabin Door: The passenger entry door of an aircraft that is used for boarding and deplaning.
Pounds per Square Inch.


11. USSS
A form required to be filled out by passengers traveling without a visa - who are entering the United States - so that their arrival and departure can be recorded.
A passenger manifest code identifying a passenger who has brought a carry-on pet in the cabin.
No Show. A scheduling code added to a crewmember's schedule when an MFA is determined to be the result of a failure to report for work or call-in prior to the prescribed time limit.
United States Secret Service. A specially trained security detachment that protect the President of the United States and other High-profile political leaders.


12. EMT
Dead Head: A crewmember who is on duty and traveling to or from an assignment on a flight - but is not scheduled to perform any specific duties aboard that flight.
Overhead bin.
Emergency Medical Technician: An individual specifically trained in advanced emergency life-support techniques and equipment.
A passenger manifest code that identifies a passenger who requires escort (such as a unaccompanied minor).


13. I-94 Form
o exit the aircraft under normal circumstances.
A form required to be filled out by passengers traveling without a visa - who are entering the United States - so that their arrival and departure can be recorded.
Ground Security Coordinator: An individual trained and qualified in airport security regulations and procedures who is responsible for an airline's security-related events at the station.
Airline Safety Action Program: A coordinated program between the FAA - ALPA and Select air carrier departments that allows certain FAA-certified Company employees to report violations made in error in the interest of improving safety without fear of


14. EXT
Classification of commercial jet aircraft thaat have one aisle and a maximum of six-across seating.
A form required to be filled out by passengers traveling without a visa - who are entering the United States - so that their arrival and departure can be recorded.
Extinguisher
A global airline alliance partnership with Delta - Airlines - Aeroflot - AeroMexico - Air France - Alitalia - China Southern Airlines - CSA Czech Airlines - KLM Royal Dutch Airlines - Korean Air - Air Europa and Kenya Airways.


15. 1300
1:00 pm
An atmospheric condition characterized by sudden wind direction and velocity.
Federal Air Marshall: A federal law enforcement officer who is specifically trained to prevent any attempt to take control of a commercial aircraft during flight.
Crew Life Vest


16. 2100
Protective Breathing Equipment: A portable smoke hood and oxygen supply used for firefighting on board an aircraft.
9:00 pm
Code of Federal Regulations: The complete list of federal laws in which Federal Aviation Regulation are found.
Refers generally to the entire flight crew and not a specific flght crewmember position.


17. OPS
Operations: The operations center at each station that monitors and disseminates all pertinent flight information.
A paved area - at or near the terminal - where aircraft park
An atmospheric condition characterized by sudden wind direction and velocity.
Captain


18. POB
11:00 pm
Portable Oxygen Bottle.
Cancelled
Toward the tail section of the aircraft


19. D/H
Flight Attendant Read File: A memorandum issued to alert to flight attendants of pertinent operational information.
11:00 pm
Federal Aviation Regulations: Federal Law specific to aviation that is published by the Federal Aviation ?Administration (see CFR)
Dead Head: A crewmember who is on duty and traveling to or from an assignment on a flight - but is not scheduled to perform any specific duties aboard that flight.


20. Log
A flight-by-flight record of all operations of an aircraft and its engines - crew - flight time - areas of operation - or other pertinent information.
Extra Flight attendant.
A period of elapsed time - using Universal Coordinated or local time - when a crewmember is free from duty or responsibility to work.
Special Service Request: A term that identifies a passenger who has a particular need or condition (such as a passenger with a carry-on pet or who purchased an extra seat).


21. Sky Team
A period of elapsed time - using Universal Coordinated or local time - when a crewmember is free from duty or responsibility to work.
A global airline alliance partnership with Delta - Airlines - Aeroflot - AeroMexico - Air France - Alitalia - China Southern Airlines - CSA Czech Airlines - KLM Royal Dutch Airlines - Korean Air - Air Europa and Kenya Airways.
Complaint Resolution Officer: A person trained to resolve any disputes that arise when accommodating passengers with disabilities.
Severe forms of cumulus clouds.


22. Procedure
Second in Command: The flight crewmember that assists the PIC with decision-making to ensure the safe operation of a flight (the first officer).
A logical progression of actions and/or decisions established by an air carrier with which the appropriate personnel can achieve a specific objective.
A temporary change to the manual that must be read - then recorded and inserted into the manual immediately - but must be removed on the specified expiration date - or when a cancellation notice is distributed prior to an expiration date.
Connection: A Passenger who is making a connection to another flight to reach a final destination.


23. Internal customer
Special Service Request: A term that identifies a passenger who has a particular need or condition (such as a passenger with a carry-on pet or who purchased an extra seat).
Any person currently employed by Compass Airlines with whom any other compass Airlines employee interacts.
Information
Leave of Absence


24. MAINT
The engine exhaust power produced when an aircraft's engines are running.
Maintenance: The department responsible for ensuring the aircraft fleet is properly inspected - maintained - repaired and airworthy.
The body of an aircraft - excluding the wings and empennage.
10:00 pm


25. 1000
Located directly forward of the trailing edge flaps to assist the ailerons in roll control and to act as speed brakes for descent and landing
Flight Information Display System: Monitors - located in airport terminal - which are used to display flight information to the public.
Push-to-Talk: A button on the PA handset that must be depressed in order for announcements to carry over the cabin speaker system
10:00 am


26. Tailwind
Flight Information Display System: Monitors - located in airport terminal - which are used to display flight information to the public.
On-the-Job Injury.
Estimated Time of Arrival.
Wind that is moving in the same direction an aircraft is traveling.


27. Fog
A global airline alliance partnership with Delta - Airlines - Aeroflot - AeroMexico - Air France - Alitalia - China Southern Airlines - CSA Czech Airlines - KLM Royal Dutch Airlines - Korean Air - Air Europa and Kenya Airways.
Captain
A form of low stratus clouds that causes low visibility.
A designator code assigned to flights that have been cancelled due to a maintenance problem.


28. BRT
1:00 am
Bright
Recurrent Training: FAA-mandated annual flight attendant training
Non-revenue passenger: A person who is traveling as a passenger under an airline's flight benefits program (usually for free or at an industry discount rate.


29. PSI
Electronic Ticket (E-Ticket): A ticket that is purchased by the passenger on the internet.
Passenger Service Kit
Airport building from which air traffic controllers can oversee and direct all aircraft movement
Pounds per Square Inch.


30. PBE
The forward edge of a wing.
Federal Bureau of Investigation: A federal law enforcement agency that focuses primarily on national felony crimes.
Protective Breathing Equipment: A portable smoke hood and oxygen supply used for firefighting on board an aircraft.
Code of Federal Regulations: The complete list of federal laws in which Federal Aviation Regulation are found.


31. Vertical Stabilizer
Designator Code For Compass Airlines
Department of Transportation: A federal agency that focuses primarily on domestic transportation.
Vertical airfoil at the tail of the aircraft that controls the left/right direction (yaw)
Flight Operations Manual: A procedures manual. of which the Fight Attendant Manual is an accepted part - which is approved by the FAA for Compass Airlines flight operations.


32. MEL
A period of elapsed time - using Universal Coordinated or local time - when a crewmember is free from duty or responsibility to work.
Minimum Equipment List. A list that details which equipment must be functioning properly in order for the aircraft to be permitted to fly and which equipment may be inoperative for a specified period of time.
Horizontal airfoil at the tail of the aircraft that creates lift
An airplane seat in the row immediately behind the bulkhead.


33. Jetbridge
Remain over Night
An enclosed walkway used as a loading bridge between the terminal gate and the aircraft cabin that allows the passengers direct - protected access to an aircraft from the terminal. Also know as a jetway.
Dead Head: A crewmember who is on duty and traveling to or from an assignment on a flight - but is not scheduled to perform any specific duties aboard that flight.
Classification of commercial jet aircraft thaat have one aisle and a maximum of six-across seating.


34. EVAC
Main Cabin Door: The passenger entry door of an aircraft that is used for boarding and deplaning.
Evacuation
As moist air is carried upward - it combines with colder air to form ____________.
Wind that is moving in the same direction an aircraft is traveling.


35. SOB
A passenger manifest code that identifies a passenger who is hearing-impaired.
The critical phase of flight - which includes all ground operations involving taxi - takeoff and landing - and all flight operations below 10 -000 feet (except cruise flight) during which all flight deck communication is limited to operational and sa
Complaint Resolution Officer: A person trained to resolve any disputes that arise when accommodating passengers with disabilities.
Souls on Board: The total numbers of individuals on board an aircraft (including crewmembers).


36. EXIT
Operations: The operations center at each station that monitors and disseminates all pertinent flight information.
A passenger manifest code that identifies a passenger who has been assigned a seat in an emergency exit row.
Code of Federal Regulations: The complete list of federal laws in which Federal Aviation Regulation are found.
o exit the aircraft under normal circumstances.


37. Narrpw Bpde
Transportation between any two points within Puerto Rico - the U.S. Virgin Islands - the District of Columbia - or any state of the United States of America.
Classification of commercial jet aircraft thaat have one aisle and a maximum of six-across seating.
On Time.
A passenger manifest code that indicates a passenger does not speak or understand English.


38. LH
Left Hand
First Aid Kt.
Transportation Security Administration: A federal agency within the Department of Homeland Security that focuses primarily on transportation security matters.
First Officer (see SIC).


39. I/C


40. THRU
Through Passenger: A passenger who has boarded prior to an arrival into a city - but is continuing on to another city.
Passenger Carrying a Firearm. A passenger manifest code identifying a passenger who is a law enforcement officer carrying a firearm.
A city where a crew rests while waiting for the next scheduled flight.
Emergency Flash Light


41. Captain
The movement of an aircraft on the surface under its own power.
Pilot in command of the aircraft; occupies left seat in flight deck
A passenger manifest code that identifies a passenger who is visually impaired.
Transportation between any two points within Puerto Rico - the U.S. Virgin Islands - the District of Columbia - or any state of the United States of America.


42. NPIE
Bright
Notification - preparation - impact and evacuation. The four phoses of a planned emergency.
8:00 pm
Captain


43. NRSA
The left side of the aircraft - facing forward.
KTS: A speed measurement based on nautical miles traveled per hour.
Non-Revenue Space Available (see NON-REV)
Extra Flight attendant.


44. Reserve
An atmospheric condition characterized by sudden wind direction and velocity.
oreign Object Debris/Damage/Disposal: A term used to describe either an item on the ramp - taxiway - or runway areas that could potentially cause damage to an aircraft; damage caused to an aircraft by foreign object debis; or a designated receptacle
Transportation Security Administration: A federal agency within the Department of Homeland Security that focuses primarily on transportation security matters.
A period of time when a crewmember is on-call for duty and must report to work within a specified period of time.


45. ETKT
5:00 am
Dead Head: A crewmember who is on duty and traveling to or from an assignment on a flight - but is not scheduled to perform any specific duties aboard that flight.
A passenger manifest code that identifies a passenger who has been assigned a seat in an emergency exit row.
Electronic Ticket (E-Ticket): A ticket that is purchased by the passenger on the internet.


46. Circuit Breaker
A city where a crew rests while waiting for the next scheduled flight.
The engine exhaust power produced when an aircraft's engines are running.
A device used in place of a fuse - which breaks and electrical current in the event of an overload.
1:00 am


47. Inboard
The period of elapsed time - using either Universal Coordinated or local time between a crewmember's reporting for an assignment involving flight time and release from that assignment by the air carrier. [121.467(a)]
Includes spouse - children - stepchildren - grandchildren - parents - stepparents - grandparents - siblings and in-laws.
10:00 am
Denotes a position closest to the center of the aircraft


48. ELS
Passenger Service Unit: A panel located above passenger seats that includes the flight attendant call button - informative signs and/or placards - reading lights - oxygen masks and gasper vents.
Pilot second in command; occupies right seat in flight deck
Emergency Light Switch
Refers to Halon 1211 fire extinguishers.


49. Rest Period
A passenger manifest code that identifies a passenger who requires escort (such as a unaccompanied minor).
The forward edge of a wing.
A period of elapsed time - using Universal Coordinated or local time - when a crewmember is free from duty or responsibility to work.
Area of an aircraft cabin used to tabulate passenger numbers for weight and balance purposes.


50. WCHC
Hazardous Material: A substance of material with potentially hazardous characteristics that may pose unreasonable risk to health - safety - and property when transported by air.
Overwing: A term used to describe an area of the fuselage that is located directly above the aircraft's wings.
Refers generally to an entire cabin crew and not a specific flight attendant position.
A passenger manifest code that identifies a passenger who is completely immobile - requires a wheelchair and also a lift device to ascend and descend stairs.