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Flight Attendant Training

Instructions:

Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can study here.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.

1. 1200
A form required to be filled out by passengers traveling without a visa - who are entering the United States - so that their arrival and departure can be recorded.
12:00 pm
Operations: The operations center at each station that monitors and disseminates all pertinent flight information.
The interior section of an aircraft that is occupied by the passengers and cabin crewmembers.

2. SIDA
6:00 am
Security Identification Display Area: A restricted area withing an airport that may only be accessed by authorized personnel who must display proper identification at all times.
Miscellaneous
Window.

3. BP
On-the-Job Injury.
Boarding Pass: A card or printed paper containing seat location and boarding priority information - which passengers present to a customer service agent in order to gain access to an aircraft for boarding.
Turbulence
A temporary change to the manual that must be read - then recorded and inserted into the manual immediately - but must be removed on the specified expiration date - or when a cancellation notice is distributed prior to an expiration date.

4. Ready Reserve
Flight.
The time when a crewmember is in uniform and on duty at the airport and is available for an immediate flight assignment.
Federal Air Marshall: A federal law enforcement officer who is specifically trained to prevent any attempt to take control of a commercial aircraft during flight.
Moveable wing surfaces hinged to the wing's leading edge and trailing edge; Extending the wing flaps increases wing surface and lift for takeoff or landing. Retracting the flaps reduces wing surface area thus reducing friction and drag for high speed

5. Rest Period
Denotes a position closest to the center of the aircraft
A procedure of agreement that exists between two or more air carriers.
Includes spouse - children - stepchildren - grandchildren - parents - stepparents - grandparents - siblings and in-laws.
A period of elapsed time - using Universal Coordinated or local time - when a crewmember is free from duty or responsibility to work.

6. LOEP
Forward portion of wing
JS: An extra crewmember seat in the flight deck or cabin that authorized personnel may occupy during a flight.
List of Effective Pages: A list of page numbers that notes the current revision number for each page within the manual.
The movement of an aircraft on the surface under its own power.

7. INFT
Code of Federal Regulations: The complete list of federal laws in which Federal Aviation Regulation are found.
Any person who is assigned to perform duties on board an aircraft during flight time.
Second in Command: The flight crewmember that assists the PIC with decision-making to ensure the safe operation of a flight (the first officer).
A passenger manifest code that identifies and infant passenger.

8. Interline
Inoperative.
The persons designated to ensure the orderly flow of all aircraft traffic both on the ground and in the air
A procedure of agreement that exists between two or more air carriers.
Quick Reference Checklist: A checklist used by flight crewmembers for various phases of flight.

9. Inboard
Any person who is assigned to perform duties on board an aircraft during flight time.
Denotes a position closest to the center of the aircraft
Flight.
Airline Safety Action Program: A coordinated program between the FAA - ALPA and Select air carrier departments that allows certain FAA-certified Company employees to report violations made in error in the interest of improving safety without fear of

10. Policy
A flight-by-flight record of all operations of an aircraft and its engines - crew - flight time - areas of operation - or other pertinent information.
Temporary Duty: A temporary assignment to another crewmember domicile.
A written requirement established by an air carrier that is expected to be complied with by all appropriate personnel.
Emergency Light Switch

11. Calendar Day
A period of elapsed time - using either Universal Coordinated or local time - which begins at midnight and ends 24 hours later at the next midnight.
The left side of the aircraft - facing forward.
Non-Revenue Space Available (see NON-REV)
Main Cabin Door: The passenger entry door of an aircraft that is used for boarding and deplaning.

12. PNR

13. TDY
Temporary Duty: A temporary assignment to another crewmember domicile.
Public Address/Announcement.
Quick Reference Checklist: A checklist used by flight crewmembers for various phases of flight.
Push-to-Talk: A button on the PA handset that must be depressed in order for announcements to carry over the cabin speaker system

14. Procedure
Forward portion of wing
A logical progression of actions and/or decisions established by an air carrier with which the appropriate personnel can achieve a specific objective.
Federal Bureau of Investigation: A federal law enforcement agency that focuses primarily on national felony crimes.
Cancelled

15. TSA
Lavatory: The official term for an aircraft's restroom.
Flight Information Display System: Monitors - located in airport terminal - which are used to display flight information to the public.
Transportation Security Administration: A federal agency within the Department of Homeland Security that focuses primarily on transportation security matters.
JSA: The PIC's authority to deny access to a flight deck jumpseat to an authorized person.

16. DL
Denotes a position furthest from the center of the aircraft
A passenger manifest code that identifies and infant passenger.
Irregular Operation.
Designator code for Delta Airlines.

17. OVRWNG

18. Clouds
Crew Life Vest
A paved area - at or near the terminal - where aircraft park
As moist air is carried upward - it combines with colder air to form ____________.
Date of Hire.

19. Ramp/Apron/Tarmac
Non-Revenue Positive Space: An employee who is traveling on Company business and has a confirmed seat assignment on a flight.
o exit the aircraft under normal circumstances.
Flight Information Display System: Monitors - located in airport terminal - which are used to display flight information to the public.
A paved area - at or near the terminal - where aircraft park

20. CPR

21. D/H
9:00 am
Wind that is moving in the opposite direction an aircraft is traveling.
Dead Head: A crewmember who is on duty and traveling to or from an assignment on a flight - but is not scheduled to perform any specific duties aboard that flight.
Horizontal airfoil at the tail of the aircraft that creates lift

22. RON
Remain over Night
Vertical airfoil at the tail of the aircraft that controls the left/right direction (yaw)
Principal Operating Inspector: An FAA official who specifically oversees and air carrier at the local level.
Complimentary

23. Fog
Evacuation
Special Service Request: A term that identifies a passenger who has a particular need or condition (such as a passenger with a carry-on pet or who purchased an extra seat).
Area of an aircraft cabin used to tabulate passenger numbers for weight and balance purposes.
A form of low stratus clouds that causes low visibility.

24. 0200
2:00 am
Extra Flight attendant.
Flight Information Display System: Monitors - located in airport terminal - which are used to display flight information to the public.
Federal Aviation Administration: A federal agency within the Department of Transportation that has direct oversight of aviation operations and laws.

25. FOM
Revision: A permanent change to the manual that must be read then recorded and inserted into the manual immediately.
Emergency Light Switch
Date of Hire.
Flight Operations Manual: A procedures manual. of which the Fight Attendant Manual is an accepted part - which is approved by the FAA for Compass Airlines flight operations.

26. FAM
Cancelled
Crew Resource Management: A training course designed to improve communications and coordination among flight deck and cabin crewmembers.
Customer Service Agent
Federal Air Marshall: A federal law enforcement officer who is specifically trained to prevent any attempt to take control of a commercial aircraft during flight.

27. Sky Team
KTS: A speed measurement based on nautical miles traveled per hour.
A global airline alliance partnership with Delta - Airlines - Aeroflot - AeroMexico - Air France - Alitalia - China Southern Airlines - CSA Czech Airlines - KLM Royal Dutch Airlines - Korean Air - Air Europa and Kenya Airways.
Evacuation
National Transportation Safety Board: A federal agency that focuses primarily on the causes of accidents and issues recommendations for changes in the various transportation industries.

28. MISC
4:00 pm
Customer Service Agent
6:00 pm
Miscellaneous

29. FAIR
Flight Attendant Irregularity Report: An online document available to FAs for the purpose of documenting and communicating any type in incident - irregularity - concern or question to management.
Ground
The time when a crewmember is in uniform and on duty at the airport and is available for an immediate flight assignment.
Revision: A permanent change to the manual that must be read then recorded and inserted into the manual immediately.

30. Preflight
A required inspection of the cabin interior and emergency equipment - prior to passenger boarding - on any aircraft on which the assigned flight attendant(s) has not previously performed a preflight inspection on the same calendar day.
Electronic Ticket (E-Ticket): A ticket that is purchased by the passenger on the internet.
Bright
12:00 pm

31. 1800
oreign Object Debris/Damage/Disposal: A term used to describe either an item on the ramp - taxiway - or runway areas that could potentially cause damage to an aircraft; damage caused to an aircraft by foreign object debis; or a designated receptacle
6:00 pm
11:00 am
Non-revenue passenger: A person who is traveling as a passenger under an airline's flight benefits program (usually for free or at an industry discount rate.

32. PCFA
Miscellaneous
Light-Emitting Diode: Found on the emergency flashlight - this light gives a continuous visual indication of the battery's readiness.
A written requirement established by an air carrier that is expected to be complied with by all appropriate personnel.
Passenger Carrying a Firearm. A passenger manifest code identifying a passenger who is a law enforcement officer carrying a firearm.

33. BP Status

34. Normal
Used to describe routine operations (without malfunctions)
2:00 pm
The interior section of an aircraft that is occupied by the passengers and cabin crewmembers.
Leave of Absence

35. FLT
7:00 pm
Flight.
Denotes a position closest to the center of the aircraft
Flight Operations Manual: A procedures manual. of which the Fight Attendant Manual is an accepted part - which is approved by the FAA for Compass Airlines flight operations.

36. CRM
Crew Resource Management: A training course designed to improve communications and coordination among flight deck and cabin crewmembers.
Lavatory: The official term for an aircraft's restroom.
Ground Security Coordinator: An individual trained and qualified in airport security regulations and procedures who is responsible for an airline's security-related events at the station.
Intercom (Inter-phone): An aircraft's internal communications system through which crew members communicate during flight.

37. Call Light
Dead Head: A crewmember who is on duty and traveling to or from an assignment on a flight - but is not scheduled to perform any specific duties aboard that flight.
Boarding Pass: A card or printed paper containing seat location and boarding priority information - which passengers present to a customer service agent in order to gain access to an aircraft for boarding.
A light signaling ITMs to respond to guest needs or crew communication
A passenger manifest code that identifies and infant passenger.

38. I/C

39. Deplane
FD: The interior section of an aircraft that is occupied by the flight crewmembers. (captain and first officers)
o exit the aircraft under normal circumstances.
The domicile city where crewmembers are indefinitely assigned to work.
The movement of an aircraft on the surface under its own power.

40. POB
JSA: The PIC's authority to deny access to a flight deck jumpseat to an authorized person.
5:00 am
4:00 pm
Portable Oxygen Bottle.

41. ILV
The interior section of an aircraft that is occupied by the passengers and cabin crewmembers.
Area of an aircraft cabin used to tabulate passenger numbers for weight and balance purposes.
Infant Life Vest.
7:00 pm

42. Missed Flight Assignment
Electronic Ticket (E-Ticket): A ticket that is purchased by the passenger on the internet.
A light signaling ITMs to respond to guest needs or crew communication
A passenger manifest code that identifies a passenger who is visually impaired.
Missed Flight Assignment: A scheduling code designating a flight assignment that has been missed.

43. Elevator
No Show. A scheduling code added to a crewmember's schedule when an MFA is determined to be the result of a failure to report for work or call-in prior to the prescribed time limit.
A passenger manifest code that identifies a passenger who is visually impaired.
Infant Life Vest.
Located on the trailing edge of the horizontal stabilizer; controls up/down attitude of aircraft

44. CRS
Child-Restraint System: A government-approved child seat that is designed to protect small children.
Dead Head: A crewmember who is on duty and traveling to or from an assignment on a flight - but is not scheduled to perform any specific duties aboard that flight.
Includes spouse - children - stepchildren - grandchildren - parents - stepparents - grandparents - siblings and in-laws.
Refers generally to an entire cabin crew and not a specific flight attendant position.

45. Thunderstorms
Passenger Name Record. A computer record of a passenger's information and itinerary.
The department that focuses solely on flight attendants and in-flight cabin procedures.
Flight.
Severe forms of cumulus clouds.

46. LAV

47. EMK
A period of elapsed time - using Universal Coordinated or local time - when a crewmember is free from duty or responsibility to work.
Quick Reference Checklist: A checklist used by flight crewmembers for various phases of flight.
Emergency Medical Kit - also referred to as the Expanded Medical Kit (XMK)
The interior section of an aircraft that is occupied by the passengers and cabin crewmembers.

48. I-94 Form
A form required to be filled out by passengers traveling without a visa - who are entering the United States - so that their arrival and departure can be recorded.
The department that is responsible for the Company's computer hardware - software - and network systems.
The movement of an aircraft on the surface under its own power.
Extra Flight attendant.

49. Fuselage
Main body of the aircraft to which the wings - landing gear and tail are attached
Severe forms of cumulus clouds.
Child-Restraint System: A government-approved child seat that is designed to protect small children.
Overhead bin.

50. HAL
Refers to Halon 1211 fire extinguishers.
Cabin Safety Inspector: A Federal Aviation Administration safety inspector who specifically focuses on flight attendants and procedures withing the aircraft cabin.
Pilot in command of the aircraft; occupies left seat in flight deck
Hazardous Material: A substance of material with potentially hazardous characteristics that may pose unreasonable risk to health - safety - and property when transported by air.