Flight Attendant Training

Instructions:

• Answer 50 questions in 15 minutes.
• If you are not ready to take this test, you can study here.
• Match each statement with the correct term.
• Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.

1. Aft
Toward the tail section of the aircraft
Used to describe routine operations (without malfunctions)
Any person who is not an employee of Compass Airlines with whom an employee interacts.
Any person currently employed by Compass Airlines with whom any other compass Airlines employee interacts.


2. RH
Extra Flight attendant.
A required inspection of the cabin interior and emergency equipment - prior to passenger boarding - on any aircraft on which the assigned flight attendant(s) has not previously performed a preflight inspection on the same calendar day.
On-the-Job Injury.
Right Hand


3. Zone
General Declaration Form: An international document that requires flight information - names of crewmembers on board - numbers of passengers on board and a general declaration of health for all souls aboard.
Refers generally to an entire cabin crew and not a specific flight attendant position.
Area of an aircraft cabin used to tabulate passenger numbers for weight and balance purposes.
The ratio between the number of seats on a given flight or system versus the total number of seats in the airline inventory by the flight or system. It is expressed in percentages.


4. Call Light
A period of elapsed time - using Universal Coordinated or local time - when a crewmember is free from duty or responsibility to work.
Passenger Carrying a Firearm. A passenger manifest code identifying a passenger who is a law enforcement officer carrying a firearm.
A light signaling ITMs to respond to guest needs or crew communication
Located on the trailing edge of the horizontal stabilizer; controls up/down attitude of aircraft


5. Inboard
The forward edge of a wing.
Principal Operating Inspector: An FAA official who specifically oversees and air carrier at the local level.
Denotes a position closest to the center of the aircraft
Designator code for Delta Airlines.


6. QRH
Souls on Board: The total numbers of individuals on board an aircraft (including crewmembers).
A period of elapsed time - using either Universal Coordinated or local time - which begins at midnight and ends 24 hours later at the next midnight.
Quick Reference Handbook: An emergency procedures checklist that flight crewmembers use to properly handle an emergency situation and communicate effectively.
Child-Restraint System: A government-approved child seat that is designed to protect small children.


7. Policy
Vertical airfoil at the tail of the aircraft that controls the left/right direction (yaw)
A written requirement established by an air carrier that is expected to be complied with by all appropriate personnel.
Transportation Security Administration: A federal agency within the Department of Homeland Security that focuses primarily on transportation security matters.
Leave of Absence


8. THRU
11:00 am
A process of controlling airflow into and out of passenger and crew compartments to maintain a normal atmosperic pressure for the occupants
Through Passenger: A passenger who has boarded prior to an arrival into a city - but is continuing on to another city.
Inflight Security Coordinator: A person trained and qualified in aircraft security regulations and procedures who is responsible for security-related events that occur during flight (typically the PIC).


9. 0800
Denotes a position furthest from the center of the aircraft
Security Identification Display Area: A restricted area withing an airport that may only be accessed by authorized personnel who must display proper identification at all times.
A form of low stratus clouds that causes low visibility.
8:00 am


10. Elevator
6:00 pm
Located on the trailing edge of the horizontal stabilizer; controls up/down attitude of aircraft
A passenger manifest code that indicates a passenger does not speak or understand English.
A form of low stratus clouds that causes low visibility.


11. Turbulence
A process of controlling airflow into and out of passenger and crew compartments to maintain a normal atmosperic pressure for the occupants
Denotes a position closest to the center of the aircraft
An atmospheric condition characterized by sudden wind direction and velocity.
Wind that is moving in the opposite direction an aircraft is traveling.


12. FIDS
Automated External Defibrillator. - An automated medical device that detects heart fibrillation and may administer an electrical shock to reestablish a normal heartbeat.
Ground Security Coordinator: An individual trained and qualified in airport security regulations and procedures who is responsible for an airline's security-related events at the station.
Flight Information Display System: Monitors - located in airport terminal - which are used to display flight information to the public.
Denotes a position furthest from the center of the aircraft


13. Air Carrier
The time when a crewmember is in uniform and on duty at the airport and is available for an immediate flight assignment.
Federal Flight Deck Officer: A certified pilot employed by an air carrier who is authorized by federal law to carry a firearm while on duty aboard an aircraft.
An aircraft operator who is certified by the FAA to engage in air transportation.
A passenger manifest code that identifies a prisoner under law enforcement escort.


14. EFL
Any person who is assigned to perform duties on board an aircraft during flight time.
Emergency Flash Light
JSA: The PIC's authority to deny access to a flight deck jumpseat to an authorized person.
Pilot in Command: The flight crewmember who is oltimately responsible for and has ultimate command authority over the safe and efficient operation of a flight (the captain)


15. O2
Oxygen
Second in Command: The flight crewmember that assists the PIC with decision-making to ensure the safe operation of a flight (the first officer).
Cabin Safety Inspector: A Federal Aviation Administration safety inspector who specifically focuses on flight attendants and procedures withing the aircraft cabin.
United States Postal Service (Postal Inspector): A law enforcement division of the USPS that focuses primarily o criminal mail activity.


16. Wing flaps

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17. I-94 Form
The time when a crewmember is in uniform and on duty at the airport and is available for an immediate flight assignment.
Pilot second in command; occupies right seat in flight deck
A form required to be filled out by passengers traveling without a visa - who are entering the United States - so that their arrival and departure can be recorded.
Quick Reference Checklist: A checklist used by flight crewmembers for various phases of flight.


18. PIC
Pilot in Command: The flight crewmember who is oltimately responsible for and has ultimate command authority over the safe and efficient operation of a flight (the captain)
Airport building from which air traffic controllers can oversee and direct all aircraft movement
Refers generally to the entire flight crew and not a specific flght crewmember position.
The critical phase of flight - which includes all ground operations involving taxi - takeoff and landing - and all flight operations below 10 -000 feet (except cruise flight) during which all flight deck communication is limited to operational and sa


19. Thunderstorms
Manual Deploy Tool: A tool that is used to gain access to various panels on the E175 aircraft.
11:00 pm
Ground Security Coordinator: An individual trained and qualified in airport security regulations and procedures who is responsible for an airline's security-related events at the station.
Severe forms of cumulus clouds.


20. DL
Pounds per Square Inch.
Toward the tail section of the aircraft
A passenger manifest code that identifies a passenger who requires a lift device to ascend and descend stairs - but is able to make his own way to/from cabin seat.
Designator code for Delta Airlines.


21. Air Traffic Control
Service.
The persons designated to ensure the orderly flow of all aircraft traffic both on the ground and in the air
A process of controlling airflow into and out of passenger and crew compartments to maintain a normal atmosperic pressure for the occupants
Captain


22. Procedure
A logical progression of actions and/or decisions established by an air carrier with which the appropriate personnel can achieve a specific objective.
A device used in place of a fuse - which breaks and electrical current in the event of an overload.
Dead Head: A crewmember who is on duty and traveling to or from an assignment on a flight - but is not scheduled to perform any specific duties aboard that flight.
A passenger manifest code that identifies a passenger who does not need a wheelchair but still requires assistance.


23. FAR
The left side of the aircraft - facing forward.
Federal Aviation Regulations: Federal Law specific to aviation that is published by the Federal Aviation ?Administration (see CFR)
Wind that is moving in the opposite direction an aircraft is traveling.
The body of an aircraft - excluding the wings and empennage.


24. Flight Deck
FD: The interior section of an aircraft that is occupied by the flight crewmembers. (captain and first officers)
Pounds per Square Inch.
As moist air is carried upward - it combines with colder air to form ____________.
A written requirement established by an air carrier that is expected to be complied with by all appropriate personnel.


25. XCM
Pilot in command of the aircraft; occupies left seat in flight deck
Dead Head: A crewmember who is on duty and traveling to or from an assignment on a flight - but is not scheduled to perform any specific duties aboard that flight.
A passenger manifest code that identifies a passenger of considerable size who has purchased two adjacent seats in the same row.
Extra Flight crewmember.


26. NRPS
10:00 pm
Light-Emitting Diode: Found on the emergency flashlight - this light gives a continuous visual indication of the battery's readiness.
Pounds per Square Inch.
Non-Revenue Positive Space: An employee who is traveling on Company business and has a confirmed seat assignment on a flight.


27. Load Factor
Forward: Toward the nose of the aircraft.
Positive Space: A term that describes when a seat assignment is reserved for a crewmember or employee who is reqired to travel on a flight for Company business or operational need.
1:00 am
The ratio between the number of seats on a given flight or system versus the total number of seats in the airline inventory by the flight or system. It is expressed in percentages.


28. ILV
Child-Restraint System: A government-approved child seat that is designed to protect small children.
Infant Life Vest.
KTS: A speed measurement based on nautical miles traveled per hour.
A passenger manifest code that identifies a service animal traveling with a passenger.


29. WDO
Window.
Push-to-Talk: A button on the PA handset that must be depressed in order for announcements to carry over the cabin speaker system
The left side of the aircraft - facing forward.
An emergency landing into water.


30. Calendar Day
A change to the manual (that will be included in a later revision) that must be read - then recorded and inserted into the manual immediately.
A period of time when a crewmember is on-call for duty and must report to work within a specified period of time.
A period of elapsed time - using either Universal Coordinated or local time - which begins at midnight and ends 24 hours later at the next midnight.
A temporary change to the manual that must be read - then recorded and inserted into the manual immediately - but must be removed on the specified expiration date - or when a cancellation notice is distributed prior to an expiration date.


31. Fuselage
Flight Attendant: An individual who is trained and certified in emergency - first aid - cabin preparation and passenger safety duties.
Light-Emitting Diode: Found on the emergency flashlight - this light gives a continuous visual indication of the battery's readiness.
Main body of the aircraft to which the wings - landing gear and tail are attached
Service.


32. EXT
Remain over Night
Area of an aircraft cabin used to tabulate passenger numbers for weight and balance purposes.
9:00 pm
Extinguisher


33. Jumpseat Authority

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34. Vertical Stabilizer
Vertical airfoil at the tail of the aircraft that controls the left/right direction (yaw)
4:00 pm
A change to the manual (that will be included in a later revision) that must be read - then recorded and inserted into the manual immediately.
A period of time when a crewmember is on-call for duty and must report to work within a specified period of time.


35. HAZMAT
Ground
Hazardous Material: A substance of material with potentially hazardous characteristics that may pose unreasonable risk to health - safety - and property when transported by air.
Connection: A Passenger who is making a connection to another flight to reach a final destination.
6:00 pm


36. STBY
Light-Emitting Diode: Found on the emergency flashlight - this light gives a continuous visual indication of the battery's readiness.
Standby: Any passenger who is waiting for a seat to become available on a flight.
A passenger manifest code that indicates a passenger does not speak or understand English.
An aircraft operator who is certified by the FAA to engage in air transportation.


37. D/H
Dead Head: A crewmember who is on duty and traveling to or from an assignment on a flight - but is not scheduled to perform any specific duties aboard that flight.
A light signaling ITMs to respond to guest needs or crew communication
11:00 am
Abbreviation for a choice of beverage.


38. GSC

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39. GRND
Ground
A passenger manifest code that identifies a passenger who is hearing-impaired.
Estimated Time of Arrival.
Temporary Duty: A temporary assignment to another crewmember domicile.


40. Clouds
Left Hand
As moist air is carried upward - it combines with colder air to form ____________.
An emergency landing into water.
Federal Air Marshall: A federal law enforcement officer who is specifically trained to prevent any attempt to take control of a commercial aircraft during flight.


41. Duty Period

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42. SSR
Revision: A permanent change to the manual that must be read then recorded and inserted into the manual immediately.
Special Service Request: A term that identifies a passenger who has a particular need or condition (such as a passenger with a carry-on pet or who purchased an extra seat).
Federal Aviation Regulations: Federal Law specific to aviation that is published by the Federal Aviation ?Administration (see CFR)
Window.


43. NTSB
2:00 am
National Transportation Safety Board: A federal agency that focuses primarily on the causes of accidents and issues recommendations for changes in the various transportation industries.
8:00 am
The ratio between the number of seats on a given flight or system versus the total number of seats in the airline inventory by the flight or system. It is expressed in percentages.


44. BP
United States Postal Service (Postal Inspector): A law enforcement division of the USPS that focuses primarily o criminal mail activity.
Boarding Pass: A card or printed paper containing seat location and boarding priority information - which passengers present to a customer service agent in order to gain access to an aircraft for boarding.
A passenger manifest code that identifies a passenger who is visually impaired.
A passenger manifest code that identifies a passenger who is completely immobile - requires a wheelchair and also a lift device to ascend and descend stairs.


45. REV
Any person currently employed by Compass Airlines with whom any other compass Airlines employee interacts.
Revision: A permanent change to the manual that must be read then recorded and inserted into the manual immediately.
Period of time that separates two duty periods/flights within a crew pattern
Irregular Operation.


46. Lightning
Recurrent Training: FAA-mandated annual flight attendant training
A passenger manifest code that indicates a passenger does not speak or understand English.
A guest that is traveling on a free or service charge ticket (usually an employee)
A build up of electrical charges in cloud formations.


47. LAV

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48. EXIT
Federal Flight Deck Officer: A certified pilot employed by an air carrier who is authorized by federal law to carry a firearm while on duty aboard an aircraft.
A designator code assigned to flights that have been cancelled due to a maintenance problem.
Principal Operating Inspector: An FAA official who specifically oversees and air carrier at the local level.
A passenger manifest code that identifies a passenger who has been assigned a seat in an emergency exit row.


49. QRC
11:00 am
As moist air is carried upward - it combines with colder air to form ____________.
An atmospheric condition characterized by sudden wind direction and velocity.
Quick Reference Checklist: A checklist used by flight crewmembers for various phases of flight.


50. LOEP
A dividing wall within the aircraft (usually extends from floor to ceiling)
First Officer (see SIC).
List of Effective Pages: A list of page numbers that notes the current revision number for each page within the manual.
Security Identification Display Area: A restricted area withing an airport that may only be accessed by authorized personnel who must display proper identification at all times.