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Flight Attendant Training

Instructions:

Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can study here.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.

1. CPR

2. A/C Left
A passenger manifest code that indicates a passenger does not speak or understand English.
11:00 am
Emergency Medical Kit - also referred to as the Expanded Medical Kit (XMK)
The left side of the aircraft - facing forward.

3. SIC
Moveable wing surfaces hinged to the wing's leading edge and trailing edge; Extending the wing flaps increases wing surface and lift for takeoff or landing. Retracting the flaps reduces wing surface area thus reducing friction and drag for high speed
A build up of electrical charges in cloud formations.
Second in Command: The flight crewmember that assists the PIC with decision-making to ensure the safe operation of a flight (the first officer).
Flight Information Display System: Monitors - located in airport terminal - which are used to display flight information to the public.

4. 1000
Flight Attendant: An individual who is trained and certified in emergency - first aid - cabin preparation and passenger safety duties.
10:00 am
Inoperative.
Department of Transportation: A federal agency that focuses primarily on domestic transportation.

5. Ditch
An emergency landing into water.
Flight Attendant Irregularity Report: An online document available to FAs for the purpose of documenting and communicating any type in incident - irregularity - concern or question to management.
Extinguisher
Inflight Security Coordinator: A person trained and qualified in aircraft security regulations and procedures who is responsible for security-related events that occur during flight (typically the PIC).

6. Zone
A term that describes the ramp areas of the airport.
Information
Area of an aircraft cabin used to tabulate passenger numbers for weight and balance purposes.
Period of time that separates two duty periods/flights within a crew pattern

7. 0700
Emergency Medical Kit - also referred to as the Expanded Medical Kit (XMK)
JS: An extra crewmember seat in the flight deck or cabin that authorized personnel may occupy during a flight.
Wind that is moving in the opposite direction an aircraft is traveling.
7:00 am

8. FAM
Emergency Light Switch
1:00 pm
Flight Attendant Manual.
Federal Air Marshall: A federal law enforcement officer who is specifically trained to prevent any attempt to take control of a commercial aircraft during flight.

9. USPS
United States Postal Service (Postal Inspector): A law enforcement division of the USPS that focuses primarily o criminal mail activity.
A procedure of agreement that exists between two or more air carriers.
Right Hand
Used to describe non-routine operation in which certain procedures or actions must be taken to protect from hazard.

10. 1900
Crew Resource Management: A training course designed to improve communications and coordination among flight deck and cabin crewmembers.
The department that focuses solely on flight attendants and in-flight cabin procedures.
7:00 pm
Airline Safety Action Program: A coordinated program between the FAA - ALPA and Select air carrier departments that allows certain FAA-certified Company employees to report violations made in error in the interest of improving safety without fear of

11. Non revenue Guest
Aft portion of wing
A guest that is traveling on a free or service charge ticket (usually an employee)
Revision: A permanent change to the manual that must be read then recorded and inserted into the manual immediately.
A passenger manifest code that identifies and infant passenger.

12. A/C
An atmospheric condition characterized by sudden wind direction and velocity.
Aircraft
Inoperative.
1:00 am

13. Air Traffic Control
Any person who is not an employee of Compass Airlines with whom an employee interacts.
A city where a crew rests while waiting for the next scheduled flight.
1:00 pm
The persons designated to ensure the orderly flow of all aircraft traffic both on the ground and in the air

14. CSA
Flight Operations Manual: A procedures manual. of which the Fight Attendant Manual is an accepted part - which is approved by the FAA for Compass Airlines flight operations.
Customer Service Agent
Public Address/Announcement.
Flight Attendant Service Trends Form: A form carried on the aircraft for the purposes of documenting and communicating any discrepancies involving catering and aircraft cleaning.

15. SOC
A passenger Manifest code that identifies a passenger whocan ascend/descend steps and make his own way to/from cabin seat;requires wheelchair for distance to/from AC door.
Designator Code For Compass Airlines
Systems Operation Control: The Company department that is comprised of Dispatch - Crew Scheduling and Maintenance Control personnel.
Aft portion of wing

16. 1200
Public Address/Announcement.
Pilot second in command; occupies right seat in flight deck
12:00 pm
Flight Attendant Manual.

17. Ferry Flight
A passenger manifest code identifying a passenger who has brought a carry-on pet in the cabin.
Any person who is not an employee of Compass Airlines with whom an employee interacts.
An unscheduled non-revenue flight on which only crewmembers and authorized personnel or cargo are permitted on board.
Manual Deploy Tool: A tool that is used to gain access to various panels on the E175 aircraft.

18. EXST
Code of Federal Regulations: The complete list of federal laws in which Federal Aviation Regulation are found.
A passenger manifest code that identifies a passenger of considerable size who has purchased two adjacent seats in the same row.
The engine exhaust power produced when an aircraft's engines are running.
Second in Command: The flight crewmember that assists the PIC with decision-making to ensure the safe operation of a flight (the first officer).

19. PS
Inflight Security Coordinator: A person trained and qualified in aircraft security regulations and procedures who is responsible for security-related events that occur during flight (typically the PIC).
The department that focuses solely on flight attendants and in-flight cabin procedures.
Leave of Absence
Positive Space: A term that describes when a seat assignment is reserved for a crewmember or employee who is reqired to travel on a flight for Company business or operational need.

20. PSU
As moist air is carried upward - it combines with colder air to form ____________.
Department of Transportation: A federal agency that focuses primarily on domestic transportation.
Refers to Halon 1211 fire extinguishers.
Passenger Service Unit: A panel located above passenger seats that includes the flight attendant call button - informative signs and/or placards - reading lights - oxygen masks and gasper vents.

21. ISC
Any person currently employed by Compass Airlines with whom any other compass Airlines employee interacts.
A passenger manifest code that identifies a passenger who requires a lift device to ascend and descend stairs - but is able to make his own way to/from cabin seat.
Located on the trailing edge of the horizontal stabilizer; controls up/down attitude of aircraft
Inflight Security Coordinator: A person trained and qualified in aircraft security regulations and procedures who is responsible for security-related events that occur during flight (typically the PIC).

22. 1600
A passenger Manifest code that identifies a passenger whocan ascend/descend steps and make his own way to/from cabin seat;requires wheelchair for distance to/from AC door.
4:00 pm
Infant Life Vest.
oreign Object Debris/Damage/Disposal: A term used to describe either an item on the ramp - taxiway - or runway areas that could potentially cause damage to an aircraft; damage caused to an aircraft by foreign object debis; or a designated receptacle

23. 2100
A designator code assigned to flights that have been cancelled due to a maintenance problem.
9:00 pm
Systems Operation Control: The Company department that is comprised of Dispatch - Crew Scheduling and Maintenance Control personnel.
Flight Attendant Irregularity Report: An online document available to FAs for the purpose of documenting and communicating any type in incident - irregularity - concern or question to management.

24. MAAS
A passenger manifest code that identifies a passenger who does not need a wheelchair but still requires assistance.
Child-Restraint System: A government-approved child seat that is designed to protect small children.
2:00 am
6:00 pm

25. ABP
A passenger manifest code that identifies a prisoner under law enforcement escort.
11:00 am
Refers generally to the entire flight crew and not a specific flght crewmember position.
Able Bodied Person: A passenger selected by the flight attendant to assist during an emergency situation.

26. Captain
2:00 am
Pilot in command of the aircraft; occupies left seat in flight deck
Law Enforcement Officer: A person who is authorized to carry weapons on board the aircraft.
Non-Revenue Space Available (see NON-REV)

27. LH
A period of time when a crewmember is on-call for duty and must report to work within a specified period of time.
A process of controlling airflow into and out of passenger and crew compartments to maintain a normal atmosperic pressure for the occupants
Extinguisher
Left Hand

28. FAIR
Principal Operating Inspector: An FAA official who specifically oversees and air carrier at the local level.
An aircraft operator who is certified by the FAA to engage in air transportation.
Flight Attendant Irregularity Report: An online document available to FAs for the purpose of documenting and communicating any type in incident - irregularity - concern or question to management.
Emergency Medical Kit - also referred to as the Expanded Medical Kit (XMK)

29. WDO
Pilot in Command: The flight crewmember who is oltimately responsible for and has ultimate command authority over the safe and efficient operation of a flight (the captain)
Revision: A permanent change to the manual that must be read then recorded and inserted into the manual immediately.
Window.
Flight Operations Manual: A procedures manual. of which the Fight Attendant Manual is an accepted part - which is approved by the FAA for Compass Airlines flight operations.

30. INFT
The department that is responsible for the Company's computer hardware - software - and network systems.
Extra Flight attendant.
Systems Operation Control: The Company department that is comprised of Dispatch - Crew Scheduling and Maintenance Control personnel.
A passenger manifest code that identifies and infant passenger.

31. I-94 Form
The right side of the aircraft - facing forward.
A form required to be filled out by passengers traveling without a visa - who are entering the United States - so that their arrival and departure can be recorded.
oreign Object Debris/Damage/Disposal: A term used to describe either an item on the ramp - taxiway - or runway areas that could potentially cause damage to an aircraft; damage caused to an aircraft by foreign object debis; or a designated receptacle
Period of time that separates two duty periods/flights within a crew pattern

32. 0100
Non-Revenue Positive Space: An employee who is traveling on Company business and has a confirmed seat assignment on a flight.
1:00 am
Service.
A passenger manifest code that identifies a passenger who is completely immobile - requires a wheelchair and also a lift device to ascend and descend stairs.

33. Revenue Passenger
Oxygen
Pilot second in command; occupies right seat in flight deck
Ground Security Coordinator: An individual trained and qualified in airport security regulations and procedures who is responsible for an airline's security-related events at the station.
A passenger who has paid a quoted fare for a reserved seat on board an aircraft.

34. SIDA
Extinguisher
6:00 am
Security Identification Display Area: A restricted area withing an airport that may only be accessed by authorized personnel who must display proper identification at all times.
Estimated Time of Departure.

35. Call Light
Toward the tail section of the aircraft
Flight Attendant Service Trends Form: A form carried on the aircraft for the purposes of documenting and communicating any discrepancies involving catering and aircraft cleaning.
A light signaling ITMs to respond to guest needs or crew communication
Used to describe non-routine operation in which certain procedures or actions must be taken to protect from hazard.

36. Vertical Stabilizer
Used to describe non-routine operation in which certain procedures or actions must be taken to protect from hazard.
As moist air is carried upward - it combines with colder air to form ____________.
5:00 am
Vertical airfoil at the tail of the aircraft that controls the left/right direction (yaw)

37. ETKT
Temporary Duty: A temporary assignment to another crewmember domicile.
Electronic Ticket (E-Ticket): A ticket that is purchased by the passenger on the internet.
Pounds per Square Inch.
Federal Air Marshall: A federal law enforcement officer who is specifically trained to prevent any attempt to take control of a commercial aircraft during flight.

38. QRC
Pilot second in command; occupies right seat in flight deck
JSA: The PIC's authority to deny access to a flight deck jumpseat to an authorized person.
Quick Reference Checklist: A checklist used by flight crewmembers for various phases of flight.
United States Postal Service (Postal Inspector): A law enforcement division of the USPS that focuses primarily o criminal mail activity.

39. Base Station
A written requirement established by an air carrier that is expected to be complied with by all appropriate personnel.
The time when a crewmember is in uniform and on duty at the airport and is available for an immediate flight assignment.
Classification of commercial jet aircraft thaat have one aisle and a maximum of six-across seating.
The domicile city where crewmembers are indefinitely assigned to work.

40. leading edge
7:00 pm
Main Cabin Door: The passenger entry door of an aircraft that is used for boarding and deplaning.
Connection: A Passenger who is making a connection to another flight to reach a final destination.
Forward portion of wing

41. Emergency
9:00 pm
The interior section of an aircraft that is occupied by the passengers and cabin crewmembers.
Used to describe non-routine operation in which certain procedures or actions must be taken to protect from hazard.
2:00 pm

42. IOE
Through Passenger: A passenger who has boarded prior to an arrival into a city - but is continuing on to another city.
Initial Operating Experience: On-the-job training time required by the FAA following completion of classroom ground instruction.
Pilot in command of the aircraft; occupies left seat in flight deck
2:00 am

43. DEAF
A passenger manifest code that identifies a passenger who is hearing-impaired.
Electronic Ticket (E-Ticket): A ticket that is purchased by the passenger on the internet.
Forward: Toward the nose of the aircraft.
Turbulence

44. Aft
2:00 am
A process of measuring the distribution of the payload weight - total aircraft weight - and the resulting center of gravity of and aircraft before flight.
Toward the tail section of the aircraft
Transportation between any two points within Puerto Rico - the U.S. Virgin Islands - the District of Columbia - or any state of the United States of America.

45. Jetbridge
Forward: Toward the nose of the aircraft.
Information
Federal Air Marshall: A federal law enforcement officer who is specifically trained to prevent any attempt to take control of a commercial aircraft during flight.
An enclosed walkway used as a loading bridge between the terminal gate and the aircraft cabin that allows the passengers direct - protected access to an aircraft from the terminal. Also know as a jetway.

46. Internal customer
Pilot second in command; occupies right seat in flight deck
Airline Safety Action Program: A coordinated program between the FAA - ALPA and Select air carrier departments that allows certain FAA-certified Company employees to report violations made in error in the interest of improving safety without fear of
Forward portion of wing
Any person currently employed by Compass Airlines with whom any other compass Airlines employee interacts.

47. FWD
8:00 am
JS: An extra crewmember seat in the flight deck or cabin that authorized personnel may occupy during a flight.
Forward: Toward the nose of the aircraft.
12:00 pm

48. Cabin
The interior section of an aircraft that is occupied by the passengers and cabin crewmembers.
2:00 am
The persons designated to ensure the orderly flow of all aircraft traffic both on the ground and in the air
Located directly forward of the trailing edge flaps to assist the ailerons in roll control and to act as speed brakes for descent and landing

49. FIDS
Flight Attendant Manual.
A change to the manual (that will be included in a later revision) that must be read - then recorded and inserted into the manual immediately.
Flight Information Display System: Monitors - located in airport terminal - which are used to display flight information to the public.
Cabin Safety Inspector: A Federal Aviation Administration safety inspector who specifically focuses on flight attendants and procedures withing the aircraft cabin.

50. LEO
Vertical airfoil at the tail of the aircraft that controls the left/right direction (yaw)
Emergency Medical Kit - also referred to as the Expanded Medical Kit (XMK)
Law Enforcement Officer: A person who is authorized to carry weapons on board the aircraft.
Minimum Equipment List. A list that details which equipment must be functioning properly in order for the aircraft to be permitted to fly and which equipment may be inoperative for a specified period of time.