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Flight Attendant Training

Instructions:

Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can study here.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.

1. PETC
Pounds per Square Inch.
A passenger manifest code identifying a passenger who has brought a carry-on pet in the cabin.
Wind that is moving in the same direction an aircraft is traveling.
A paved area - at or near the terminal - where aircraft park

2. Emergency
A build up of electrical charges in cloud formations.
Used to describe non-routine operation in which certain procedures or actions must be taken to protect from hazard.
Federal Bureau of Investigation: A federal law enforcement agency that focuses primarily on national felony crimes.
Pounds per Square Inch.

3. Holding Pattern
3:00 pm
Connection: A Passenger who is making a connection to another flight to reach a final destination.
A period of time when a crewmember is on-call for duty and must report to work within a specified period of time.
A specific altitude assigned to an aircraft by Air Traffic Control at which that aircraft must remain until further directed by ATC (usually due to heavy flight traffic)

4. IRROP
Principal Operating Inspector: An FAA official who specifically oversees and air carrier at the local level.
Federal Aviation Regulations: Federal Law specific to aviation that is published by the Federal Aviation ?Administration (see CFR)
A process of controlling airflow into and out of passenger and crew compartments to maintain a normal atmosperic pressure for the occupants
Irregular Operation.

5. HAL
Refers to Halon 1211 fire extinguishers.
Boarding Pass: A card or printed paper containing seat location and boarding priority information - which passengers present to a customer service agent in order to gain access to an aircraft for boarding.
Any person who is not an employee of Compass Airlines with whom an employee interacts.
Manual Deploy Tool: A tool that is used to gain access to various panels on the E175 aircraft.

6. FAR
Extra Flight attendant.
Crew Life Vest
A person who has entered a country illegally and in formally removed from that country at a later date.
Federal Aviation Regulations: Federal Law specific to aviation that is published by the Federal Aviation ?Administration (see CFR)

7. INFT
Refers generally to an entire cabin crew and not a specific flight attendant position.
A passenger manifest code that identifies and infant passenger.
12:00 pm
An aircraft operator who is certified by the FAA to engage in air transportation.

8. POB
The time when a crewmember is in uniform and on duty at the airport and is available for an immediate flight assignment.
Portable Oxygen Bottle.
Any person who is assigned to perform duties on board an aircraft during flight time.
Least Risk Bomb Location: The location inside of an aircraft that will suffer the minimum possible damage from the explosive forces of a bomb.

9. OVRWNG

10. LEO
Law Enforcement Officer: A person who is authorized to carry weapons on board the aircraft.
3:00 am
The interior section of an aircraft that is occupied by the passengers and cabin crewmembers.
A designator code assigned to flights that have been cancelled due to a maintenance problem.

11. SOC
Systems Operation Control: The Company department that is comprised of Dispatch - Crew Scheduling and Maintenance Control personnel.
Airline Safety Action Program: A coordinated program between the FAA - ALPA and Select air carrier departments that allows certain FAA-certified Company employees to report violations made in error in the interest of improving safety without fear of
A passenger manifest code that identifies a passenger who requires escort (such as a unaccompanied minor).
Passenger Service Kit

12. CA (CAPT)
Information
Extra Flight attendant.
Date of Hire.
Captain

13. USPS
A passenger manifest code that identifies a passenger who is hearing-impaired.
A dividing wall within the aircraft (usually extends from floor to ceiling)
Passenger Carrying a Firearm. A passenger manifest code identifying a passenger who is a law enforcement officer carrying a firearm.
United States Postal Service (Postal Inspector): A law enforcement division of the USPS that focuses primarily o criminal mail activity.

14. WDO
Window.
Flight Attendant: An individual who is trained and certified in emergency - first aid - cabin preparation and passenger safety duties.
A term that describes the ramp areas of the airport.
Protective Breathing Equipment: A portable smoke hood and oxygen supply used for firefighting on board an aircraft.

15. Ice
Electronic Ticket (E-Ticket): A ticket that is purchased by the passenger on the internet.
10:00 am
A logical progression of actions and/or decisions established by an air carrier with which the appropriate personnel can achieve a specific objective.
Occurs when temperatures are below freezing and water vapors are transformed into ice crystals.

16. Rudder
Located on the trailing edge of the vertical stabilizer and controls the forward left/right direction of the aircraft
Occurs when temperatures are below freezing and water vapors are transformed into ice crystals.
Passenger Service Unit: A panel located above passenger seats that includes the flight attendant call button - informative signs and/or placards - reading lights - oxygen masks and gasper vents.
A passenger manifest code that identifies a passenger who is completely immobile - requires a wheelchair and also a lift device to ascend and descend stairs.

17. THRU
A guest that is traveling on a free or service charge ticket (usually an employee)
Through Passenger: A passenger who has boarded prior to an arrival into a city - but is continuing on to another city.
A passenger manifest code that indicates a passenger does not speak or understand English.
1:00 am

18. Fog
Transportation between any two points within Puerto Rico - the U.S. Virgin Islands - the District of Columbia - or any state of the United States of America.
A global airline alliance partnership with Delta - Airlines - Aeroflot - AeroMexico - Air France - Alitalia - China Southern Airlines - CSA Czech Airlines - KLM Royal Dutch Airlines - Korean Air - Air Europa and Kenya Airways.
A form of low stratus clouds that causes low visibility.
Law Enforcement Officer: A person who is authorized to carry weapons on board the aircraft.

19. NRSA
Non-Revenue Space Available (see NON-REV)
A passenger who has paid a quoted fare for a reserved seat on board an aircraft.
Non-Revenue Positive Space: An employee who is traveling on Company business and has a confirmed seat assignment on a flight.
A period of elapsed time - using either Universal Coordinated or local time - which begins at midnight and ends 24 hours later at the next midnight.

20. Layover Period
Special Service Request: A term that identifies a passenger who has a particular need or condition (such as a passenger with a carry-on pet or who purchased an extra seat).
Non-revenue passenger: A person who is traveling as a passenger under an airline's flight benefits program (usually for free or at an industry discount rate.
Infant Life Vest.
Period of time that separates two duty periods/flights within a crew pattern

21. DOH
The forward edge of a wing.
7:00 pm
Date of Hire.
A written requirement established by an air carrier that is expected to be complied with by all appropriate personnel.

22. LED

23. BRT
Captain
Emergency Medical Technician: An individual specifically trained in advanced emergency life-support techniques and equipment.
Bright
A passenger manifest code identifying a passenger who has brought a carry-on pet in the cabin.

24. Operations Bulletin
Refers generally to an entire cabin crew and not a specific flight attendant position.
Main Cabin Door: The passenger entry door of an aircraft that is used for boarding and deplaning.
A change to the manual (that will be included in a later revision) that must be read - then recorded and inserted into the manual immediately.
4:00 pm

25. 1100
5:00 pm
A logical progression of actions and/or decisions established by an air carrier with which the appropriate personnel can achieve a specific objective.
Flight Attendant: An individual who is trained and certified in emergency - first aid - cabin preparation and passenger safety duties.
11:00 am

26. INFLIGHT
Standby: Any passenger who is waiting for a seat to become available on a flight.
1:00 am
The department that focuses solely on flight attendants and in-flight cabin procedures.
A device used in place of a fuse - which breaks and electrical current in the event of an overload.

27. Deportee
Used to describe routine operations (without malfunctions)
Portable Oxygen Bottle.
Emergency Light Switch
A person who has entered a country illegally and in formally removed from that country at a later date.

28. WCHS
A change to the manual (that will be included in a later revision) that must be read - then recorded and inserted into the manual immediately.
Positive Space: A term that describes when a seat assignment is reserved for a crewmember or employee who is reqired to travel on a flight for Company business or operational need.
A passenger manifest code that identifies a passenger of considerable size who has purchased two adjacent seats in the same row.
A passenger manifest code that identifies a passenger who requires a lift device to ascend and descend stairs - but is able to make his own way to/from cabin seat.

29. Normal
The forward edge of a wing.
Service.
A device used in place of a fuse - which breaks and electrical current in the event of an overload.
Used to describe routine operations (without malfunctions)

30. PNR

31. CXLD
Window.
Second in Command: The flight crewmember that assists the PIC with decision-making to ensure the safe operation of a flight (the first officer).
Cancelled
Boarding Pass: A card or printed paper containing seat location and boarding priority information - which passengers present to a customer service agent in order to gain access to an aircraft for boarding.

32. 2100
The critical phase of flight - which includes all ground operations involving taxi - takeoff and landing - and all flight operations below 10 -000 feet (except cruise flight) during which all flight deck communication is limited to operational and sa
9:00 pm
Abbreviation for a choice of beverage.
4:00 am

33. MCD
A passenger manifest code that identifies a passenger of considerable size who has purchased two adjacent seats in the same row.
A flight-by-flight record of all operations of an aircraft and its engines - crew - flight time - areas of operation - or other pertinent information.
Pilot in command of the aircraft; occupies left seat in flight deck
Main Cabin Door: The passenger entry door of an aircraft that is used for boarding and deplaning.

34. FIDS
Flight Information Display System: Monitors - located in airport terminal - which are used to display flight information to the public.
Turbulence
The critical phase of flight - which includes all ground operations involving taxi - takeoff and landing - and all flight operations below 10 -000 feet (except cruise flight) during which all flight deck communication is limited to operational and sa
A form of low stratus clouds that causes low visibility.

35. GSC

36. RH
Right Hand
Federal Flight Deck Officer: A certified pilot employed by an air carrier who is authorized by federal law to carry a firearm while on duty aboard an aircraft.
Located on the trailing edge of the vertical stabilizer and controls the forward left/right direction of the aircraft
6:00 pm

37. Knots
A flight-by-flight record of all operations of an aircraft and its engines - crew - flight time - areas of operation - or other pertinent information.
KTS: A speed measurement based on nautical miles traveled per hour.
1:00 pm
9:00 am

38. EXIT
A passenger manifest code that identifies a passenger who has been assigned a seat in an emergency exit row.
Airport building from which air traffic controllers can oversee and direct all aircraft movement
Pounds per Square Inch.
Extra Flight crewmember.

39. ETD
Flight.
Estimated Time of Departure.
A build up of electrical charges in cloud formations.
Overhead bin.

40. Air Carrier
Push-to-Talk: A button on the PA handset that must be depressed in order for announcements to carry over the cabin speaker system
A guest that pays a fare for their ticket
The department that is responsible for the Company's computer hardware - software - and network systems.
An aircraft operator who is certified by the FAA to engage in air transportation.

41. NPIE
Passenger Carrying a Firearm. A passenger manifest code identifying a passenger who is a law enforcement officer carrying a firearm.
Captain
Notification - preparation - impact and evacuation. The four phoses of a planned emergency.
A procedure of agreement that exists between two or more air carriers.

42. Cabin
A passenger manifest code that identifies a passenger who requires escort (such as a unaccompanied minor).
Infant Life Vest.
The interior section of an aircraft that is occupied by the passengers and cabin crewmembers.
Remain over Night

43. O2
A passenger manifest code that identifies and infant passenger.
Estimated Time of Departure.
Severe forms of cumulus clouds.
Oxygen

44. 0800
3:00 am
Revision: A permanent change to the manual that must be read then recorded and inserted into the manual immediately.
8:00 am
12:00 am

45. PSI
Includes spouse - children - stepchildren - grandchildren - parents - stepparents - grandparents - siblings and in-laws.
The left side of the aircraft - facing forward.
Pounds per Square Inch.
A period of elapsed time - using Universal Coordinated or local time - when a crewmember is free from duty or responsibility to work.

46. PSK
Horizontal airfoil at the tail of the aircraft that creates lift
A procedure of agreement that exists between two or more air carriers.
Passenger Service Kit
Law Enforcement Officer: A person who is authorized to carry weapons on board the aircraft.

47. PIC
Date of Hire.
Pilot in Command: The flight crewmember who is oltimately responsible for and has ultimate command authority over the safe and efficient operation of a flight (the captain)
Initial Operating Experience: On-the-job training time required by the FAA following completion of classroom ground instruction.
Area of an aircraft cabin used to tabulate passenger numbers for weight and balance purposes.

48. MISC
Flight Attendant Service Trends Form: A form carried on the aircraft for the purposes of documenting and communicating any discrepancies involving catering and aircraft cleaning.
Miscellaneous
Dead Head: A crewmember who is on duty and traveling to or from an assignment on a flight - but is not scheduled to perform any specific duties aboard that flight.
Second in Command: The flight crewmember that assists the PIC with decision-making to ensure the safe operation of a flight (the first officer).

49. ABP
The period of elapsed time - using either Universal Coordinated or local time between a crewmember's reporting for an assignment involving flight time and release from that assignment by the air carrier. [121.467(a)]
o exit the aircraft under normal circumstances.
Able Bodied Person: A passenger selected by the flight attendant to assist during an emergency situation.
8:00 pm

50. Zone
A period of elapsed time - using Universal Coordinated or local time - when a crewmember is free from duty or responsibility to work.
Area of an aircraft cabin used to tabulate passenger numbers for weight and balance purposes.
Flight Attendant: An individual who is trained and certified in emergency - first aid - cabin preparation and passenger safety duties.
No Show. A scheduling code added to a crewmember's schedule when an MFA is determined to be the result of a failure to report for work or call-in prior to the prescribed time limit.