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Flight Attendant Training

Instructions:

Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can study here.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.

1. FO
Airport building from which air traffic controllers can oversee and direct all aircraft movement
First Officer (see SIC).
4:00 pm
A device used in place of a fuse - which breaks and electrical current in the event of an overload.

2. Procedure
Aircraft
A guest that pays a fare for their ticket
A logical progression of actions and/or decisions established by an air carrier with which the appropriate personnel can achieve a specific objective.
Federal Aviation Regulations: Federal Law specific to aviation that is published by the Federal Aviation ?Administration (see CFR)

3. 2200
10:00 pm
Miscellaneous
Federal Air Marshall: A federal law enforcement officer who is specifically trained to prevent any attempt to take control of a commercial aircraft during flight.
Airport building from which air traffic controllers can oversee and direct all aircraft movement

4. PSU
The ratio between the number of seats on a given flight or system versus the total number of seats in the airline inventory by the flight or system. It is expressed in percentages.
A global airline alliance partnership with Delta - Airlines - Aeroflot - AeroMexico - Air France - Alitalia - China Southern Airlines - CSA Czech Airlines - KLM Royal Dutch Airlines - Korean Air - Air Europa and Kenya Airways.
Passenger Service Unit: A panel located above passenger seats that includes the flight attendant call button - informative signs and/or placards - reading lights - oxygen masks and gasper vents.
Notification - preparation - impact and evacuation. The four phoses of a planned emergency.

5. SIDA
A passenger manifest code that identifies a passenger who does not need a wheelchair but still requires assistance.
A guest that pays a fare for their ticket
Security Identification Display Area: A restricted area withing an airport that may only be accessed by authorized personnel who must display proper identification at all times.
Bright

6. Circuit Breaker
Child-Restraint System: A government-approved child seat that is designed to protect small children.
Flight Attendant Manual.
Occurs when temperatures are below freezing and water vapors are transformed into ice crystals.
A device used in place of a fuse - which breaks and electrical current in the event of an overload.

7. FFDO
Window.
A process of measuring the distribution of the payload weight - total aircraft weight - and the resulting center of gravity of and aircraft before flight.
Extra Flight crewmember.
Federal Flight Deck Officer: A certified pilot employed by an air carrier who is authorized by federal law to carry a firearm while on duty aboard an aircraft.

8. AED
Estimated Time of Arrival.
The right side of the aircraft - facing forward.
Automated External Defibrillator. - An automated medical device that detects heart fibrillation and may administer an electrical shock to reestablish a normal heartbeat.
KTS: A speed measurement based on nautical miles traveled per hour.

9. Duty Period

10. FBI
Federal Bureau of Investigation: A federal law enforcement agency that focuses primarily on national felony crimes.
2:00 pm
The movement of an aircraft on the surface under its own power.
4:00 pm

11. EXT
Quick Reference Handbook: An emergency procedures checklist that flight crewmembers use to properly handle an emergency situation and communicate effectively.
JS: An extra crewmember seat in the flight deck or cabin that authorized personnel may occupy during a flight.
Principal Operating Inspector: An FAA official who specifically oversees and air carrier at the local level.
Extinguisher

12. PS
Any person who is not an employee of Compass Airlines with whom an employee interacts.
Includes spouse - children - stepchildren - grandchildren - parents - stepparents - grandparents - siblings and in-laws.
Positive Space: A term that describes when a seat assignment is reserved for a crewmember or employee who is reqired to travel on a flight for Company business or operational need.
Systems Operation Control: The Company department that is comprised of Dispatch - Crew Scheduling and Maintenance Control personnel.

13. Flight Deck
FD: The interior section of an aircraft that is occupied by the flight crewmembers. (captain and first officers)
A term that describes the ramp areas of the airport.
Special Service Request: A term that identifies a passenger who has a particular need or condition (such as a passenger with a carry-on pet or who purchased an extra seat).
An airplane seat in the row immediately behind the bulkhead.

14. ETD
Airline Safety Action Program: A coordinated program between the FAA - ALPA and Select air carrier departments that allows certain FAA-certified Company employees to report violations made in error in the interest of improving safety without fear of
Estimated Time of Departure.
Missed Flight Assignment: A scheduling code designating a flight assignment that has been missed.
Wind that is moving in the opposite direction an aircraft is traveling.

15. CZ
Designator Code For Compass Airlines
Any person who is not an employee of Compass Airlines with whom an employee interacts.
Abbreviation for a choice of beverage.
Portable Oxygen Bottle.

16. CA (CAPT)
Non-Revenue Positive Space: An employee who is traveling on Company business and has a confirmed seat assignment on a flight.
A person who has entered a country illegally and in formally removed from that country at a later date.
Captain
A passenger manifest code that identifies a passenger who requires escort (such as a unaccompanied minor).

17. TURB
Turbulence
Main Cabin Door: The passenger entry door of an aircraft that is used for boarding and deplaning.
An enclosed walkway used as a loading bridge between the terminal gate and the aircraft cabin that allows the passengers direct - protected access to an aircraft from the terminal. Also know as a jetway.
Non-Revenue Space Available (see NON-REV)

18. QRH
Pilot in Command: The flight crewmember who is oltimately responsible for and has ultimate command authority over the safe and efficient operation of a flight (the captain)
Quick Reference Handbook: An emergency procedures checklist that flight crewmembers use to properly handle an emergency situation and communicate effectively.
Able Bodied Person: A passenger selected by the flight attendant to assist during an emergency situation.
Recurrent Training: FAA-mandated annual flight attendant training

19. 0900
9:00 am
Flight.
A passenger manifest code that identifies a service animal traveling with a passenger.
Cabin Safety Inspector: A Federal Aviation Administration safety inspector who specifically focuses on flight attendants and procedures withing the aircraft cabin.

20. CRO
Complaint Resolution Officer: A person trained to resolve any disputes that arise when accommodating passengers with disabilities.
Cardiopulmonary Resuscitation: A first aid procedure in which a victim's heartbeat and breathing are manually supported by another individual.
Flight Operations Manual: A procedures manual. of which the Fight Attendant Manual is an accepted part - which is approved by the FAA for Compass Airlines flight operations.
An enclosed walkway used as a loading bridge between the terminal gate and the aircraft cabin that allows the passengers direct - protected access to an aircraft from the terminal. Also know as a jetway.

21. Rudder
Evacuation
Main Cabin Door: The passenger entry door of an aircraft that is used for boarding and deplaning.
Cardiopulmonary Resuscitation: A first aid procedure in which a victim's heartbeat and breathing are manually supported by another individual.
Located on the trailing edge of the vertical stabilizer and controls the forward left/right direction of the aircraft

22. EMK
Refers generally to an entire cabin crew and not a specific flight attendant position.
The right side of the aircraft - facing forward.
Emergency Medical Kit - also referred to as the Expanded Medical Kit (XMK)
1:00 am

23. 0400
A period of elapsed time - using Universal Coordinated or local time - when a crewmember is free from duty or responsibility to work.
4:00 am
Minimum Equipment List. A list that details which equipment must be functioning properly in order for the aircraft to be permitted to fly and which equipment may be inoperative for a specified period of time.
Recurrent Training: FAA-mandated annual flight attendant training

24. Policy
Initial Operating Experience: On-the-job training time required by the FAA following completion of classroom ground instruction.
A passenger manifest code that identifies a passenger who is hearing-impaired.
The domicile city where crewmembers are indefinitely assigned to work.
A written requirement established by an air carrier that is expected to be complied with by all appropriate personnel.

25. PBE
Cabin Safety Inspector: A Federal Aviation Administration safety inspector who specifically focuses on flight attendants and procedures withing the aircraft cabin.
A passenger manifest code that identifies a passenger who has been assigned a seat in an emergency exit row.
Protective Breathing Equipment: A portable smoke hood and oxygen supply used for firefighting on board an aircraft.
Used to describe non-routine operation in which certain procedures or actions must be taken to protect from hazard.

26. 0800
8:00 am
Intercom (Inter-phone): An aircraft's internal communications system through which crew members communicate during flight.
The under structure and wheel units (main gear and nose gear) that support the weight of the aircraft while on the ground; this gear retracts during flight
The critical phase of flight - which includes all ground operations involving taxi - takeoff and landing - and all flight operations below 10 -000 feet (except cruise flight) during which all flight deck communication is limited to operational and sa

27. Temporary Notice
Any person currently employed by Compass Airlines with whom any other compass Airlines employee interacts.
6:00 am
10:00 am
A temporary change to the manual that must be read - then recorded and inserted into the manual immediately - but must be removed on the specified expiration date - or when a cancellation notice is distributed prior to an expiration date.

28. 1000
10:00 am
A passenger manifest code that identifies a passenger who does not need a wheelchair but still requires assistance.
Principal Operating Inspector: An FAA official who specifically oversees and air carrier at the local level.
Classification of commercial jet aircraft thaat have one aisle and a maximum of six-across seating.

29. EXST
10:00 pm
12:00 am
A passenger manifest code that identifies a passenger of considerable size who has purchased two adjacent seats in the same row.
Manual Deploy Tool: A tool that is used to gain access to various panels on the E175 aircraft.

30. 1700
An atmospheric condition characterized by sudden wind direction and velocity.
5:00 pm
JSA: The PIC's authority to deny access to a flight deck jumpseat to an authorized person.
Cabin Safety Inspector: A Federal Aviation Administration safety inspector who specifically focuses on flight attendants and procedures withing the aircraft cabin.

31. ASAP
Airline Safety Action Program: A coordinated program between the FAA - ALPA and Select air carrier departments that allows certain FAA-certified Company employees to report violations made in error in the interest of improving safety without fear of
A logical progression of actions and/or decisions established by an air carrier with which the appropriate personnel can achieve a specific objective.
A form required to be filled out by passengers traveling without a visa - who are entering the United States - so that their arrival and departure can be recorded.
Pilot in command of the aircraft; occupies left seat in flight deck

32. ATC
oreign Object Debris/Damage/Disposal: A term used to describe either an item on the ramp - taxiway - or runway areas that could potentially cause damage to an aircraft; damage caused to an aircraft by foreign object debis; or a designated receptacle
Air Trafic Control: A division of the Federal Aviation Administration responsible for the expeditions and safe movement of aircraft on the ground and in the airspace system.
A period of elapsed time - using either Universal Coordinated or local time - which begins at midnight and ends 24 hours later at the next midnight.
Ground Security Coordinator: An individual trained and qualified in airport security regulations and procedures who is responsible for an airline's security-related events at the station.

33. BLND
An atmospheric condition characterized by sudden wind direction and velocity.
A passenger manifest code that identifies a passenger who is visually impaired.
The under structure and wheel units (main gear and nose gear) that support the weight of the aircraft while on the ground; this gear retracts during flight
Remain over Night

34. Captain
Pilot in command of the aircraft; occupies left seat in flight deck
Flight Operations Manual: A procedures manual. of which the Fight Attendant Manual is an accepted part - which is approved by the FAA for Compass Airlines flight operations.
Main body of the aircraft to which the wings - landing gear and tail are attached
Emergency Light Switch

35. ELS
Moveable wing surfaces hinged to the wing's leading edge and trailing edge; Extending the wing flaps increases wing surface and lift for takeoff or landing. Retracting the flaps reduces wing surface area thus reducing friction and drag for high speed
Expanded Medical Kit - also referred to as an Emergency Medical Kit (EMK)
A passenger manifest code that identifies a passenger who does not need a wheelchair but still requires assistance.
Emergency Light Switch

36. Flight Crew
Refers generally to the entire flight crew and not a specific flght crewmember position.
11:00 am
A passenger manifest code that identifies a service animal traveling with a passenger.
Non-Revenue Space Available (see NON-REV)

37. PSI
A period of elapsed time - using Universal Coordinated or local time - when a crewmember is free from duty or responsibility to work.
Pounds per Square Inch.
Customer Service Agent
7:00 am

38. 0500
5:00 am
Main body of the aircraft to which the wings - landing gear and tail are attached
Toward the tail section of the aircraft
Miscellaneous

39. Pushback
Pounds per Square Inch.
An aircraft movement whereby an aircraft tug is used to push and aircraft from its gate parking position to a position from which it can be moved under its own power - or be towed by the tug.
Special Service Request: A term that identifies a passenger who has a particular need or condition (such as a passenger with a carry-on pet or who purchased an extra seat).
Non-revenue passenger: A person who is traveling as a passenger under an airline's flight benefits program (usually for free or at an industry discount rate.

40. Deportee
A person who has entered a country illegally and in formally removed from that country at a later date.
Inflight Security Coordinator: A person trained and qualified in aircraft security regulations and procedures who is responsible for security-related events that occur during flight (typically the PIC).
Date of Hire.
The ratio between the number of seats on a given flight or system versus the total number of seats in the airline inventory by the flight or system. It is expressed in percentages.

41. Rest Period
The interior section of an aircraft that is occupied by the passengers and cabin crewmembers.
Pilot second in command; occupies right seat in flight deck
5:00 am
A period of elapsed time - using Universal Coordinated or local time - when a crewmember is free from duty or responsibility to work.

42. Headwind
Federal Bureau of Investigation: A federal law enforcement agency that focuses primarily on national felony crimes.
Push-to-Talk: A button on the PA handset that must be depressed in order for announcements to carry over the cabin speaker system
12:00 am
Wind that is moving in the opposite direction an aircraft is traveling.

43. Bulkhead
Severe forms of cumulus clouds.
Date of Hire.
A dividing wall within the aircraft (usually extends from floor to ceiling)
Security Identification Display Area: A restricted area withing an airport that may only be accessed by authorized personnel who must display proper identification at all times.

44. LANG
A passenger manifest code that indicates a passenger does not speak or understand English.
Initial Operating Experience: On-the-job training time required by the FAA following completion of classroom ground instruction.
Extinguisher
7:00 pm

45. 1800
6:00 pm
The under structure and wheel units (main gear and nose gear) that support the weight of the aircraft while on the ground; this gear retracts during flight
o exit the aircraft under normal circumstances.
Non-Revenue Positive Space: An employee who is traveling on Company business and has a confirmed seat assignment on a flight.

46. Revenue Passenger
Lavatory: The official term for an aircraft's restroom.
A passenger who has paid a quoted fare for a reserved seat on board an aircraft.
Non-Revenue Positive Space: An employee who is traveling on Company business and has a confirmed seat assignment on a flight.
Airport building from which air traffic controllers can oversee and direct all aircraft movement

47. 2100
9:00 pm
11:00 am
Federal Bureau of Investigation: A federal law enforcement agency that focuses primarily on national felony crimes.
The department that focuses solely on flight attendants and in-flight cabin procedures.

48. WCHS
On-the-Job Injury.
Light-Emitting Diode: Found on the emergency flashlight - this light gives a continuous visual indication of the battery's readiness.
Federal Bureau of Investigation: A federal law enforcement agency that focuses primarily on national felony crimes.
A passenger manifest code that identifies a passenger who requires a lift device to ascend and descend stairs - but is able to make his own way to/from cabin seat.

49. DL
Designator code for Delta Airlines.
Horizontal airfoil at the tail of the aircraft that creates lift
The department that is responsible for the Company's computer hardware - software - and network systems.
A term that describes the ramp areas of the airport.

50. Air Traffic Control
Miscellaneous
The persons designated to ensure the orderly flow of all aircraft traffic both on the ground and in the air
Date of Hire.
6:00 am