Flight Attendant Training

Instructions:

• Answer 50 questions in 15 minutes.
• If you are not ready to take this test, you can study here.
• Match each statement with the correct term.
• Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.

1. FBI
Any person who is not an employee of Compass Airlines with whom an employee interacts.
Extra Flight crewmember.
Electronic Ticket (E-Ticket): A ticket that is purchased by the passenger on the internet.
Federal Bureau of Investigation: A federal law enforcement agency that focuses primarily on national felony crimes.


2. USSS
United States Secret Service. A specially trained security detachment that protect the President of the United States and other High-profile political leaders.
Federal Aviation Regulations: Federal Law specific to aviation that is published by the Federal Aviation ?Administration (see CFR)
Located on the trailing edge of the horizontal stabilizer; controls up/down attitude of aircraft
Transportation Security Administration: A federal agency within the Department of Homeland Security that focuses primarily on transportation security matters.


3. IOE
4:00 pm
Service.
Initial Operating Experience: On-the-job training time required by the FAA following completion of classroom ground instruction.
Quick Reference Handbook: An emergency procedures checklist that flight crewmembers use to properly handle an emergency situation and communicate effectively.


4. Procedure
A logical progression of actions and/or decisions established by an air carrier with which the appropriate personnel can achieve a specific objective.
Designator Code For Compass Airlines
A passenger manifest code that identifies a passenger who is hearing-impaired.
Pilot in Command: The flight crewmember who is oltimately responsible for and has ultimate command authority over the safe and efficient operation of a flight (the captain)


5. Control Tower
Left Hand
Airport building from which air traffic controllers can oversee and direct all aircraft movement
A period of elapsed time - using either Universal Coordinated or local time - which begins at midnight and ends 24 hours later at the next midnight.
Pilot in command of the aircraft; occupies left seat in flight deck


6. POI
An aircraft movement whereby an aircraft tug is used to push and aircraft from its gate parking position to a position from which it can be moved under its own power - or be towed by the tug.
Principal Operating Inspector: An FAA official who specifically oversees and air carrier at the local level.
Positive Space: A term that describes when a seat assignment is reserved for a crewmember or employee who is reqired to travel on a flight for Company business or operational need.
Pilot second in command; occupies right seat in flight deck


7. RON
Main body of the aircraft to which the wings - landing gear and tail are attached
Forward: Toward the nose of the aircraft.
Transportation between any two points within Puerto Rico - the U.S. Virgin Islands - the District of Columbia - or any state of the United States of America.
Remain over Night


8. Zone
First Aid Kt.
A city where a crew rests while waiting for the next scheduled flight.
Cardiopulmonary Resuscitation: A first aid procedure in which a victim's heartbeat and breathing are manually supported by another individual.
Area of an aircraft cabin used to tabulate passenger numbers for weight and balance purposes.


9. CSI
Turbulence
Cabin Safety Inspector: A Federal Aviation Administration safety inspector who specifically focuses on flight attendants and procedures withing the aircraft cabin.
JS: An extra crewmember seat in the flight deck or cabin that authorized personnel may occupy during a flight.
Overhead bin.


10. 1800
6:00 pm
Flight Information Display System: Monitors - located in airport terminal - which are used to display flight information to the public.
Crew Life Vest
3:00 pm


11. 0300
3:00 am
Window.
Passenger Carrying a Firearm. A passenger manifest code identifying a passenger who is a law enforcement officer carrying a firearm.
10:00 pm


12. Weight & Balance
Federal Aviation Administration: A federal agency within the Department of Transportation that has direct oversight of aviation operations and laws.
A process of measuring the distribution of the payload weight - total aircraft weight - and the resulting center of gravity of and aircraft before flight.
A period of elapsed time - using either Universal Coordinated or local time - which begins at midnight and ends 24 hours later at the next midnight.
On-the-Job Injury.


13. BP
A period of time when a crewmember is on-call for duty and must report to work within a specified period of time.
Boarding Pass: A card or printed paper containing seat location and boarding priority information - which passengers present to a customer service agent in order to gain access to an aircraft for boarding.
The ratio between the number of seats on a given flight or system versus the total number of seats in the airline inventory by the flight or system. It is expressed in percentages.
Oxygen


14. ATC
Least Risk Bomb Location: The location inside of an aircraft that will suffer the minimum possible damage from the explosive forces of a bomb.
Federal Air Marshall: A federal law enforcement officer who is specifically trained to prevent any attempt to take control of a commercial aircraft during flight.
Air Trafic Control: A division of the Federal Aviation Administration responsible for the expeditions and safe movement of aircraft on the ground and in the airspace system.
Main Cabin Door: The passenger entry door of an aircraft that is used for boarding and deplaning.


15. OPS
Operations: The operations center at each station that monitors and disseminates all pertinent flight information.
Passenger Carrying a Firearm. A passenger manifest code identifying a passenger who is a law enforcement officer carrying a firearm.
Systems Operation Control: The Company department that is comprised of Dispatch - Crew Scheduling and Maintenance Control personnel.
A guest that is traveling on a free or service charge ticket (usually an employee)


16. HDQ
A passenger manifest code that identifies a prisoner under law enforcement escort.
Headquarters: The Company facility where Operations Command And Control Center and corporate offices are located
Refers generally to the entire flight crew and not a specific flght crewmember position.
Flight Information Display System: Monitors - located in airport terminal - which are used to display flight information to the public.


17. OVRWNG

Warning: Invalid argument supplied for foreach() in /var/www/html/basicversity.com/show_quiz.php on line 183


18. SRVA
Toward the tail section of the aircraft
Connection: A Passenger who is making a connection to another flight to reach a final destination.
Maintenance: The department responsible for ensuring the aircraft fleet is properly inspected - maintained - repaired and airworthy.
A passenger manifest code that identifies a service animal traveling with a passenger.


19. Jumpseat Authority

Warning: Invalid argument supplied for foreach() in /var/www/html/basicversity.com/show_quiz.php on line 183


20. BLND
A passenger manifest code that identifies and infant passenger.
A passenger manifest code that identifies a passenger who is visually impaired.
Cancelled
Federal Aviation Administration: A federal agency within the Department of Transportation that has direct oversight of aviation operations and laws.


21. Cabin Crew
Manual Deploy Tool: A tool that is used to gain access to various panels on the E175 aircraft.
A passenger manifest code that indicates a passenger does not speak or understand English.
Refers generally to an entire cabin crew and not a specific flight attendant position.
11:00 am


22. 1900
7:00 pm
A procedure of agreement that exists between two or more air carriers.
Period of time that separates two duty periods/flights within a crew pattern
A term that describes the ramp areas of the airport.


23. BP Status

Warning: Invalid argument supplied for foreach() in /var/www/html/basicversity.com/show_quiz.php on line 183


24. ELS
Wind that is moving in the same direction an aircraft is traveling.
Electronic Ticket (E-Ticket): A ticket that is purchased by the passenger on the internet.
Emergency Light Switch
9:00 pm


25. CLV
Overwing: A term used to describe an area of the fuselage that is located directly above the aircraft's wings.
Flight Attendant Service Trends Form: A form carried on the aircraft for the purposes of documenting and communicating any discrepancies involving catering and aircraft cleaning.
Crew Life Vest
Intercom (Inter-phone): An aircraft's internal communications system through which crew members communicate during flight.


26. BEV
4:00 am
Right Hand
Forward: Toward the nose of the aircraft.
Abbreviation for a choice of beverage.


27. Landing gear
A passenger manifest code that identifies and infant passenger.
Estimated Time of Arrival.
The under structure and wheel units (main gear and nose gear) that support the weight of the aircraft while on the ground; this gear retracts during flight
An airplane seat in the row immediately behind the bulkhead.


28. 0800
Protective Breathing Equipment: A portable smoke hood and oxygen supply used for firefighting on board an aircraft.
Forward: Toward the nose of the aircraft.
Flight Attendant Irregularity Report: An online document available to FAs for the purpose of documenting and communicating any type in incident - irregularity - concern or question to management.
8:00 am


29. COMP
A light signaling ITMs to respond to guest needs or crew communication
Federal Flight Deck Officer: A certified pilot employed by an air carrier who is authorized by federal law to carry a firearm while on duty aboard an aircraft.
A required inspection of the cabin interior and emergency equipment - prior to passenger boarding - on any aircraft on which the assigned flight attendant(s) has not previously performed a preflight inspection on the same calendar day.
Complimentary


30. SIDA
Security Identification Display Area: A restricted area withing an airport that may only be accessed by authorized personnel who must display proper identification at all times.
Cabin Safety Inspector: A Federal Aviation Administration safety inspector who specifically focuses on flight attendants and procedures withing the aircraft cabin.
Passenger Carrying a Firearm. A passenger manifest code identifying a passenger who is a law enforcement officer carrying a firearm.
3:00 pm


31. Log
Minimum Equipment List. A list that details which equipment must be functioning properly in order for the aircraft to be permitted to fly and which equipment may be inoperative for a specified period of time.
Oxygen
A flight-by-flight record of all operations of an aircraft and its engines - crew - flight time - areas of operation - or other pertinent information.
Emergency.


32. MAINT
A build up of electrical charges in cloud formations.
Maintenance: The department responsible for ensuring the aircraft fleet is properly inspected - maintained - repaired and airworthy.
Department of Transportation: A federal agency that focuses primarily on domestic transportation.
11:00 pm


33. 1100
A global airline alliance partnership with Delta - Airlines - Aeroflot - AeroMexico - Air France - Alitalia - China Southern Airlines - CSA Czech Airlines - KLM Royal Dutch Airlines - Korean Air - Air Europa and Kenya Airways.
Airport building from which air traffic controllers can oversee and direct all aircraft movement
11:00 am
Toward the tail section of the aircraft


34. DOT
Initial Operating Experience: On-the-job training time required by the FAA following completion of classroom ground instruction.
Department of Transportation: A federal agency that focuses primarily on domestic transportation.
A device used in place of a fuse - which breaks and electrical current in the event of an overload.
Cabin Safety Inspector: A Federal Aviation Administration safety inspector who specifically focuses on flight attendants and procedures withing the aircraft cabin.


35. O2
Maintenance: The department responsible for ensuring the aircraft fleet is properly inspected - maintained - repaired and airworthy.
Oxygen
Complaint Resolution Officer: A person trained to resolve any disputes that arise when accommodating passengers with disabilities.
A passenger manifest code that identifies a passenger who has been assigned a seat in an emergency exit row.


36. Flight Deck
Child-Restraint System: A government-approved child seat that is designed to protect small children.
8:00 am
FD: The interior section of an aircraft that is occupied by the flight crewmembers. (captain and first officers)
Severe forms of cumulus clouds.


37. CPR

Warning: Invalid argument supplied for foreach() in /var/www/html/basicversity.com/show_quiz.php on line 183


38. Knots
KTS: A speed measurement based on nautical miles traveled per hour.
A process of controlling airflow into and out of passenger and crew compartments to maintain a normal atmosperic pressure for the occupants
A person who has entered a country illegally and in formally removed from that country at a later date.
A formal list used to identify - schedule - compare - or verify a group of elements or actions.


39. First Officer
Airline Safety Action Program: A coordinated program between the FAA - ALPA and Select air carrier departments that allows certain FAA-certified Company employees to report violations made in error in the interest of improving safety without fear of
Leave of Absence
Overhead bin.
Pilot second in command; occupies right seat in flight deck


40. Calendar Day
Horizontal airfoil at the tail of the aircraft that creates lift
A passenger manifest code that identifies a passenger of considerable size who has purchased two adjacent seats in the same row.
A period of elapsed time - using either Universal Coordinated or local time - which begins at midnight and ends 24 hours later at the next midnight.
Manual Deploy Tool: A tool that is used to gain access to various panels on the E175 aircraft.


41. 2300
Law Enforcement Officer: A person who is authorized to carry weapons on board the aircraft.
Overwing: A term used to describe an area of the fuselage that is located directly above the aircraft's wings.
11:00 pm
6:00 pm


42. FAIR
Flight Attendant Irregularity Report: An online document available to FAs for the purpose of documenting and communicating any type in incident - irregularity - concern or question to management.
Toward the tail section of the aircraft
Forward portion of wing
Flight Attendant Manual.


43. Ice
Customer Service Agent
Occurs when temperatures are below freezing and water vapors are transformed into ice crystals.
A passenger manifest code that identifies a passenger who is visually impaired.
Denotes a position furthest from the center of the aircraft


44. DOH
Remain over Night
Date of Hire.
Airline Safety Action Program: A coordinated program between the FAA - ALPA and Select air carrier departments that allows certain FAA-certified Company employees to report violations made in error in the interest of improving safety without fear of
Refers generally to an entire cabin crew and not a specific flight attendant position.


45. LAV

Warning: Invalid argument supplied for foreach() in /var/www/html/basicversity.com/show_quiz.php on line 183


46. GEN DEC
Emergency.
An airplane seat in the row immediately behind the bulkhead.
General Declaration Form: An international document that requires flight information - names of crewmembers on board - numbers of passengers on board and a general declaration of health for all souls aboard.
Hazardous Material: A substance of material with potentially hazardous characteristics that may pose unreasonable risk to health - safety - and property when transported by air.


47. I/C

Warning: Invalid argument supplied for foreach() in /var/www/html/basicversity.com/show_quiz.php on line 183


48. AED
A procedure of agreement that exists between two or more air carriers.
Severe forms of cumulus clouds.
Automated External Defibrillator. - An automated medical device that detects heart fibrillation and may administer an electrical shock to reestablish a normal heartbeat.
A passenger manifest code that identifies a passenger who is visually impaired.


49. LH
Transportation Security Administration: A federal agency within the Department of Homeland Security that focuses primarily on transportation security matters.
1:00 am
Left Hand
Light-Emitting Diode: Found on the emergency flashlight - this light gives a continuous visual indication of the battery's readiness.


50. Fog
A form of low stratus clouds that causes low visibility.
Main Cabin Door: The passenger entry door of an aircraft that is used for boarding and deplaning.
Abbreviation for a choice of beverage.
Federal Flight Deck Officer: A certified pilot employed by an air carrier who is authorized by federal law to carry a firearm while on duty aboard an aircraft.