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Flight Attendant Training

Instructions:

Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can study here.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.

1. I-94 Form
On Time.
The persons designated to ensure the orderly flow of all aircraft traffic both on the ground and in the air
11:00 pm
A form required to be filled out by passengers traveling without a visa - who are entering the United States - so that their arrival and departure can be recorded.

2. XMK
Transportation Security Administration: A federal agency within the Department of Homeland Security that focuses primarily on transportation security matters.
Expanded Medical Kit - also referred to as an Emergency Medical Kit (EMK)
10:00 pm
A change to the manual (that will be included in a later revision) that must be read - then recorded and inserted into the manual immediately.

3. Elevator
Located on the trailing edge of the horizontal stabilizer; controls up/down attitude of aircraft
Located on the trailing edge of the wing to provide roll control
Quick Reference Handbook: An emergency procedures checklist that flight crewmembers use to properly handle an emergency situation and communicate effectively.
JS: An extra crewmember seat in the flight deck or cabin that authorized personnel may occupy during a flight.

4. PSU
A process of measuring the distribution of the payload weight - total aircraft weight - and the resulting center of gravity of and aircraft before flight.
Airport building from which air traffic controllers can oversee and direct all aircraft movement
An aircraft movement whereby an aircraft tug is used to push and aircraft from its gate parking position to a position from which it can be moved under its own power - or be towed by the tug.
Passenger Service Unit: A panel located above passenger seats that includes the flight attendant call button - informative signs and/or placards - reading lights - oxygen masks and gasper vents.

5. 0900
Federal Air Marshall: A federal law enforcement officer who is specifically trained to prevent any attempt to take control of a commercial aircraft during flight.
Hazardous Material: A substance of material with potentially hazardous characteristics that may pose unreasonable risk to health - safety - and property when transported by air.
6:00 am
9:00 am

6. Deportee
A person who has entered a country illegally and in formally removed from that country at a later date.
Passenger Service Kit
Public Address/Announcement.
Crew Life Vest

7. 1900
A designator code assigned to flights that have been cancelled due to a maintenance problem.
An aircraft operator who is certified by the FAA to engage in air transportation.
Extinguisher
7:00 pm

8. Zone
A passenger Manifest code that identifies a passenger whocan ascend/descend steps and make his own way to/from cabin seat;requires wheelchair for distance to/from AC door.
United States Secret Service. A specially trained security detachment that protect the President of the United States and other High-profile political leaders.
Pilot in command of the aircraft; occupies left seat in flight deck
Area of an aircraft cabin used to tabulate passenger numbers for weight and balance purposes.

9. TURB
The engine exhaust power produced when an aircraft's engines are running.
Irregular Operation.
Denotes a position furthest from the center of the aircraft
Turbulence

10. Immediate Family
Passenger Name Record. A computer record of a passenger's information and itinerary.
6:00 pm
Cabin Safety Inspector: A Federal Aviation Administration safety inspector who specifically focuses on flight attendants and procedures withing the aircraft cabin.
Includes spouse - children - stepchildren - grandchildren - parents - stepparents - grandparents - siblings and in-laws.

11. Aft
Law Enforcement Officer: A person who is authorized to carry weapons on board the aircraft.
Toward the tail section of the aircraft
A guest that is traveling on a free or service charge ticket (usually an employee)
Manual Deploy Tool: A tool that is used to gain access to various panels on the E175 aircraft.

12. Flight Crew
Passenger Carrying a Firearm. A passenger manifest code identifying a passenger who is a law enforcement officer carrying a firearm.
Refers generally to the entire flight crew and not a specific flght crewmember position.
Non-revenue passenger: A person who is traveling as a passenger under an airline's flight benefits program (usually for free or at an industry discount rate.
Quick Reference Checklist: A checklist used by flight crewmembers for various phases of flight.

13. Reserve
A period of time when a crewmember is on-call for duty and must report to work within a specified period of time.
Left Hand
Airline Safety Action Program: A coordinated program between the FAA - ALPA and Select air carrier departments that allows certain FAA-certified Company employees to report violations made in error in the interest of improving safety without fear of
Child-Restraint System: A government-approved child seat that is designed to protect small children.

14. LOEP
Code of Federal Regulations: The complete list of federal laws in which Federal Aviation Regulation are found.
Includes spouse - children - stepchildren - grandchildren - parents - stepparents - grandparents - siblings and in-laws.
Forward: Toward the nose of the aircraft.
List of Effective Pages: A list of page numbers that notes the current revision number for each page within the manual.

15. IT

16. WDO
Window.
A passenger manifest code that identifies a service animal traveling with a passenger.
Wind that is moving in the same direction an aircraft is traveling.
Notification - preparation - impact and evacuation. The four phoses of a planned emergency.

17. Landing gear
Least Risk Bomb Location: The location inside of an aircraft that will suffer the minimum possible damage from the explosive forces of a bomb.
The under structure and wheel units (main gear and nose gear) that support the weight of the aircraft while on the ground; this gear retracts during flight
Passenger Service Unit: A panel located above passenger seats that includes the flight attendant call button - informative signs and/or placards - reading lights - oxygen masks and gasper vents.
A light signaling ITMs to respond to guest needs or crew communication

18. EXIT
Pilot in command of the aircraft; occupies left seat in flight deck
10:00 am
Temporary Duty: A temporary assignment to another crewmember domicile.
A passenger manifest code that identifies a passenger who has been assigned a seat in an emergency exit row.

19. Ditch
Temporary Duty: A temporary assignment to another crewmember domicile.
An emergency landing into water.
FD: The interior section of an aircraft that is occupied by the flight crewmembers. (captain and first officers)
Passenger Service Unit: A panel located above passenger seats that includes the flight attendant call button - informative signs and/or placards - reading lights - oxygen masks and gasper vents.

20. Emergency
The domicile city where crewmembers are indefinitely assigned to work.
Used to describe non-routine operation in which certain procedures or actions must be taken to protect from hazard.
Located on the trailing edge of the horizontal stabilizer; controls up/down attitude of aircraft
Infant Life Vest.

21. PCFA
Crew Resource Management: A training course designed to improve communications and coordination among flight deck and cabin crewmembers.
Used to describe routine operations (without malfunctions)
Passenger Carrying a Firearm. A passenger manifest code identifying a passenger who is a law enforcement officer carrying a firearm.
Airport building from which air traffic controllers can oversee and direct all aircraft movement

22. FAM
Located directly forward of the trailing edge flaps to assist the ailerons in roll control and to act as speed brakes for descent and landing
A passenger manifest code that identifies a passenger who has been assigned a seat in an emergency exit row.
Ground Security Coordinator: An individual trained and qualified in airport security regulations and procedures who is responsible for an airline's security-related events at the station.
Flight Attendant Manual.

23. PETC
A form of low stratus clouds that causes low visibility.
11:00 pm
Infant Life Vest.
A passenger manifest code identifying a passenger who has brought a carry-on pet in the cabin.

24. BRT
Connection: A Passenger who is making a connection to another flight to reach a final destination.
Customer Service Agent
Light-Emitting Diode: Found on the emergency flashlight - this light gives a continuous visual indication of the battery's readiness.
Bright

25. CRO
Leave of Absence
Complaint Resolution Officer: A person trained to resolve any disputes that arise when accommodating passengers with disabilities.
Right Hand
An emergency landing into water.

26. 1500
Area of an aircraft cabin used to tabulate passenger numbers for weight and balance purposes.
The engine exhaust power produced when an aircraft's engines are running.
3:00 pm
12:00 pm

27. PBE
A dividing wall within the aircraft (usually extends from floor to ceiling)
A build up of electrical charges in cloud formations.
Federal Aviation Regulations: Federal Law specific to aviation that is published by the Federal Aviation ?Administration (see CFR)
Protective Breathing Equipment: A portable smoke hood and oxygen supply used for firefighting on board an aircraft.

28. Layover Station
A passenger manifest code that indicates a passenger does not speak or understand English.
Any person currently employed by Compass Airlines with whom any other compass Airlines employee interacts.
Code of Federal Regulations: The complete list of federal laws in which Federal Aviation Regulation are found.
A city where a crew rests while waiting for the next scheduled flight.

29. INFO
Non-Revenue Positive Space: An employee who is traveling on Company business and has a confirmed seat assignment on a flight.
A temporary change to the manual that must be read - then recorded and inserted into the manual immediately - but must be removed on the specified expiration date - or when a cancellation notice is distributed prior to an expiration date.
Information
A passenger manifest code that identifies a passenger who has been assigned a seat in an emergency exit row.

30. LRBL
Pilot second in command; occupies right seat in flight deck
Least Risk Bomb Location: The location inside of an aircraft that will suffer the minimum possible damage from the explosive forces of a bomb.
Protective Breathing Equipment: A portable smoke hood and oxygen supply used for firefighting on board an aircraft.
Passenger Carrying a Firearm. A passenger manifest code identifying a passenger who is a law enforcement officer carrying a firearm.

31. EMG and EMER
Emergency Flash Light
Emergency.
A device used in place of a fuse - which breaks and electrical current in the event of an overload.
Principal Operating Inspector: An FAA official who specifically oversees and air carrier at the local level.

32. Ice
Any person who is not an employee of Compass Airlines with whom an employee interacts.
General Declaration Form: An international document that requires flight information - names of crewmembers on board - numbers of passengers on board and a general declaration of health for all souls aboard.
Occurs when temperatures are below freezing and water vapors are transformed into ice crystals.
A passenger manifest code that identifies a passenger who requires escort (such as a unaccompanied minor).

33. A/C
Severe forms of cumulus clouds.
Aircraft
Cancelled
Emergency Medical Kit - also referred to as the Expanded Medical Kit (XMK)

34. USPS
Code of Federal Regulations: The complete list of federal laws in which Federal Aviation Regulation are found.
Headquarters: The Company facility where Operations Command And Control Center and corporate offices are located
United States Postal Service (Postal Inspector): A law enforcement division of the USPS that focuses primarily o criminal mail activity.
Oxygen

35. Rest Period
A period of elapsed time - using Universal Coordinated or local time - when a crewmember is free from duty or responsibility to work.
A flight-by-flight record of all operations of an aircraft and its engines - crew - flight time - areas of operation - or other pertinent information.
Transportation Security Administration: A federal agency within the Department of Homeland Security that focuses primarily on transportation security matters.
Transportation between any two points within Puerto Rico - the U.S. Virgin Islands - the District of Columbia - or any state of the United States of America.

36. Revenue Passenger
Through Passenger: A passenger who has boarded prior to an arrival into a city - but is continuing on to another city.
A passenger who has paid a quoted fare for a reserved seat on board an aircraft.
First Aid Kt.
Federal Air Marshall: A federal law enforcement officer who is specifically trained to prevent any attempt to take control of a commercial aircraft during flight.

37. PTT
Push-to-Talk: A button on the PA handset that must be depressed in order for announcements to carry over the cabin speaker system
An emergency landing into water.
Recurrent Training: FAA-mandated annual flight attendant training
Denotes a position closest to the center of the aircraft

38. ETD
7:00 am
Estimated Time of Departure.
A passenger manifest code that indicates a passenger does not speak or understand English.
Used to describe routine operations (without malfunctions)

39. COMP
4:00 am
Able Bodied Person: A passenger selected by the flight attendant to assist during an emergency situation.
A temporary change to the manual that must be read - then recorded and inserted into the manual immediately - but must be removed on the specified expiration date - or when a cancellation notice is distributed prior to an expiration date.
Complimentary

40. Leading Edge
Used to describe routine operations (without malfunctions)
2:00 am
A required inspection of the cabin interior and emergency equipment - prior to passenger boarding - on any aircraft on which the assigned flight attendant(s) has not previously performed a preflight inspection on the same calendar day.
The forward edge of a wing.

41. A/C Left
Federal Air Marshall: A federal law enforcement officer who is specifically trained to prevent any attempt to take control of a commercial aircraft during flight.
Flight Attendant Read File: A memorandum issued to alert to flight attendants of pertinent operational information.
The left side of the aircraft - facing forward.
8:00 am

42. 0600
The interior section of an aircraft that is occupied by the passengers and cabin crewmembers.
Overhead bin.
Located directly forward of the trailing edge flaps to assist the ailerons in roll control and to act as speed brakes for descent and landing
6:00 am

43. MX
A designator code assigned to flights that have been cancelled due to a maintenance problem.
Passenger Service Unit: A panel located above passenger seats that includes the flight attendant call button - informative signs and/or placards - reading lights - oxygen masks and gasper vents.
Estimated Time of Departure.
Refers generally to an entire cabin crew and not a specific flight attendant position.

44. SIDA
Service.
Wind that is moving in the same direction an aircraft is traveling.
A required inspection of the cabin interior and emergency equipment - prior to passenger boarding - on any aircraft on which the assigned flight attendant(s) has not previously performed a preflight inspection on the same calendar day.
Security Identification Display Area: A restricted area withing an airport that may only be accessed by authorized personnel who must display proper identification at all times.

45. Turbulence
Irregular Operation.
JSA: The PIC's authority to deny access to a flight deck jumpseat to an authorized person.
A process of controlling airflow into and out of passenger and crew compartments to maintain a normal atmosperic pressure for the occupants
An atmospheric condition characterized by sudden wind direction and velocity.

46. Wing flaps

47. PAX/PSGR
Horizontal airfoil at the tail of the aircraft that creates lift
Passenger. The word "passenger" - as used throughout the Code of Federal Regulations - means any passenger regardless of age unless the in qualified by definition.
Refers generally to the entire flight crew and not a specific flght crewmember position.
Lavatory: The official term for an aircraft's restroom.

48. ABP
A passenger manifest code that identifies a passenger of considerable size who has purchased two adjacent seats in the same row.
Crew Life Vest
Able Bodied Person: A passenger selected by the flight attendant to assist during an emergency situation.
5:00 pm

49. LH
Left Hand
Ground
Cabin Safety Inspector: A Federal Aviation Administration safety inspector who specifically focuses on flight attendants and procedures withing the aircraft cabin.
Main Cabin Door: The passenger entry door of an aircraft that is used for boarding and deplaning.

50. 0200
A form of low stratus clouds that causes low visibility.
Code of Federal Regulations: The complete list of federal laws in which Federal Aviation Regulation are found.
2:00 am
Emergency.