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Flight Attendant Training

Instructions:

Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can study here.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.

1. 2300
Crew Resource Management: A training course designed to improve communications and coordination among flight deck and cabin crewmembers.
Right Hand
Pounds per Square Inch.
11:00 pm

2. MDT
A flight-by-flight record of all operations of an aircraft and its engines - crew - flight time - areas of operation - or other pertinent information.
Expanded Medical Kit - also referred to as an Emergency Medical Kit (EMK)
Ground
Manual Deploy Tool: A tool that is used to gain access to various panels on the E175 aircraft.

3. FWD
Forward: Toward the nose of the aircraft.
A guest that is traveling on a free or service charge ticket (usually an employee)
A passenger manifest code that identifies a passenger of considerable size who has purchased two adjacent seats in the same row.
First Officer (see SIC).

4. Lightning
A build up of electrical charges in cloud formations.
A global airline alliance partnership with Delta - Airlines - Aeroflot - AeroMexico - Air France - Alitalia - China Southern Airlines - CSA Czech Airlines - KLM Royal Dutch Airlines - Korean Air - Air Europa and Kenya Airways.
7:00 am
Headquarters: The Company facility where Operations Command And Control Center and corporate offices are located

5. ESCT
The body of an aircraft - excluding the wings and empennage.
A passenger manifest code that identifies a prisoner under law enforcement escort.
A period of elapsed time - using Universal Coordinated or local time - when a crewmember is free from duty or responsibility to work.
Inoperative.

6. 2200
A passenger manifest code that identifies a passenger who does not need a wheelchair but still requires assistance.
10:00 pm
Moveable wing surfaces hinged to the wing's leading edge and trailing edge; Extending the wing flaps increases wing surface and lift for takeoff or landing. Retracting the flaps reduces wing surface area thus reducing friction and drag for high speed
As moist air is carried upward - it combines with colder air to form ____________.

7. Tailwind
Non-revenue passenger: A person who is traveling as a passenger under an airline's flight benefits program (usually for free or at an industry discount rate.
A logical progression of actions and/or decisions established by an air carrier with which the appropriate personnel can achieve a specific objective.
Wind that is moving in the same direction an aircraft is traveling.
No Show. A scheduling code added to a crewmember's schedule when an MFA is determined to be the result of a failure to report for work or call-in prior to the prescribed time limit.

8. CSA
Customer Service Agent
An aircraft movement whereby an aircraft tug is used to push and aircraft from its gate parking position to a position from which it can be moved under its own power - or be towed by the tug.
A device used in place of a fuse - which breaks and electrical current in the event of an overload.
A passenger manifest code that identifies a passenger who requires escort (such as a unaccompanied minor).

9. 2100
Designator Code For Compass Airlines
FD: The interior section of an aircraft that is occupied by the flight crewmembers. (captain and first officers)
Positive Space: A term that describes when a seat assignment is reserved for a crewmember or employee who is reqired to travel on a flight for Company business or operational need.
9:00 pm

10. CLV
Crew Life Vest
A person who has entered a country illegally and in formally removed from that country at a later date.
An airplane seat in the row immediately behind the bulkhead.
Customer Service Agent

11. Jumpseat Authority

12. PSK
11:00 am
Aircraft
Passenger Service Kit
Federal Flight Deck Officer: A certified pilot employed by an air carrier who is authorized by federal law to carry a firearm while on duty aboard an aircraft.

13. Wing flaps

14. NTSB
National Transportation Safety Board: A federal agency that focuses primarily on the causes of accidents and issues recommendations for changes in the various transportation industries.
The department that focuses solely on flight attendants and in-flight cabin procedures.
Refers to Halon 1211 fire extinguishers.
First Aid Kt.

15. Elevator
Operations: The operations center at each station that monitors and disseminates all pertinent flight information.
Electronic Ticket (E-Ticket): A ticket that is purchased by the passenger on the internet.
Located on the trailing edge of the horizontal stabilizer; controls up/down attitude of aircraft
Emergency.

16. ILV
Flight Operations Manual: A procedures manual. of which the Fight Attendant Manual is an accepted part - which is approved by the FAA for Compass Airlines flight operations.
A specific altitude assigned to an aircraft by Air Traffic Control at which that aircraft must remain until further directed by ATC (usually due to heavy flight traffic)
Abbreviation for a choice of beverage.
Infant Life Vest.

17. Bulkhead
Located directly forward of the trailing edge flaps to assist the ailerons in roll control and to act as speed brakes for descent and landing
Severe forms of cumulus clouds.
Captain
A dividing wall within the aircraft (usually extends from floor to ceiling)

18. WCHS
A passenger manifest code that identifies a passenger who requires a lift device to ascend and descend stairs - but is able to make his own way to/from cabin seat.
9:00 am
Quick Reference Checklist: A checklist used by flight crewmembers for various phases of flight.
Initial Operating Experience: On-the-job training time required by the FAA following completion of classroom ground instruction.

19. Layover Period
Period of time that separates two duty periods/flights within a crew pattern
The forward edge of a wing.
A designator code assigned to flights that have been cancelled due to a maintenance problem.
A dividing wall within the aircraft (usually extends from floor to ceiling)

20. Emergency
The forward edge of a wing.
Forward portion of wing
Used to describe non-routine operation in which certain procedures or actions must be taken to protect from hazard.
Standby: Any passenger who is waiting for a seat to become available on a flight.

21. CONX
A light signaling ITMs to respond to guest needs or crew communication
Forward portion of wing
Ground
Connection: A Passenger who is making a connection to another flight to reach a final destination.

22. Fog
A period of elapsed time - using Universal Coordinated or local time - when a crewmember is free from duty or responsibility to work.
A passenger manifest code that identifies a passenger who is visually impaired.
A form of low stratus clouds that causes low visibility.
Lavatory: The official term for an aircraft's restroom.

23. GRND
Light-Emitting Diode: Found on the emergency flashlight - this light gives a continuous visual indication of the battery's readiness.
7:00 am
Ground
Transportation Security Administration: A federal agency within the Department of Homeland Security that focuses primarily on transportation security matters.

24. EFL
Passenger Service Unit: A panel located above passenger seats that includes the flight attendant call button - informative signs and/or placards - reading lights - oxygen masks and gasper vents.
Designator Code For Compass Airlines
Emergency Flash Light
Designator code for Delta Airlines.

25. HDQ
Systems Operation Control: The Company department that is comprised of Dispatch - Crew Scheduling and Maintenance Control personnel.
Window.
Through Passenger: A passenger who has boarded prior to an arrival into a city - but is continuing on to another city.
Headquarters: The Company facility where Operations Command And Control Center and corporate offices are located

26. leading edge
Forward portion of wing
United States Secret Service. A specially trained security detachment that protect the President of the United States and other High-profile political leaders.
Denotes a position closest to the center of the aircraft
Flight Attendant Manual.

27. Pressurization
The under structure and wheel units (main gear and nose gear) that support the weight of the aircraft while on the ground; this gear retracts during flight
First Officer (see SIC).
A process of controlling airflow into and out of passenger and crew compartments to maintain a normal atmosperic pressure for the occupants
3:00 pm

28. LOA
A guest that is traveling on a free or service charge ticket (usually an employee)
Leave of Absence
Infant Life Vest.
Pilot second in command; occupies right seat in flight deck

29. 1100
Federal Aviation Administration: A federal agency within the Department of Transportation that has direct oversight of aviation operations and laws.
11:00 am
Cabin Safety Inspector: A Federal Aviation Administration safety inspector who specifically focuses on flight attendants and procedures withing the aircraft cabin.
Through Passenger: A passenger who has boarded prior to an arrival into a city - but is continuing on to another city.

30. Interline
Maintenance: The department responsible for ensuring the aircraft fleet is properly inspected - maintained - repaired and airworthy.
Intercom (Inter-phone): An aircraft's internal communications system through which crew members communicate during flight.
A procedure of agreement that exists between two or more air carriers.
The right side of the aircraft - facing forward.

31. Fuselage
Located directly forward of the trailing edge flaps to assist the ailerons in roll control and to act as speed brakes for descent and landing
An aircraft movement whereby an aircraft tug is used to push and aircraft from its gate parking position to a position from which it can be moved under its own power - or be towed by the tug.
A device used in place of a fuse - which breaks and electrical current in the event of an overload.
The body of an aircraft - excluding the wings and empennage.

32. FAR
A guest that pays a fare for their ticket
A change to the manual (that will be included in a later revision) that must be read - then recorded and inserted into the manual immediately.
Federal Aviation Regulations: Federal Law specific to aviation that is published by the Federal Aviation ?Administration (see CFR)
A passenger who has paid a quoted fare for a reserved seat on board an aircraft.

33. Zone
Airline Safety Action Program: A coordinated program between the FAA - ALPA and Select air carrier departments that allows certain FAA-certified Company employees to report violations made in error in the interest of improving safety without fear of
Extinguisher
Area of an aircraft cabin used to tabulate passenger numbers for weight and balance purposes.
Miscellaneous

34. OJI
Extra Flight attendant.
6:00 pm
On-the-Job Injury.
A city where a crew rests while waiting for the next scheduled flight.

35. Cabin Crew
The interior section of an aircraft that is occupied by the passengers and cabin crewmembers.
Refers generally to an entire cabin crew and not a specific flight attendant position.
Emergency Medical Technician: An individual specifically trained in advanced emergency life-support techniques and equipment.
Infant Life Vest.

36. OHB
Able Bodied Person: A passenger selected by the flight attendant to assist during an emergency situation.
Overhead bin.
Abbreviation for a choice of beverage.
Right Hand

37. IRROP
A passenger manifest code that identifies a passenger who has been assigned a seat in an emergency exit row.
Irregular Operation.
Federal Aviation Regulations: Federal Law specific to aviation that is published by the Federal Aviation ?Administration (see CFR)
Service.

38. Reserve
A guest that pays a fare for their ticket
Airport building from which air traffic controllers can oversee and direct all aircraft movement
Extra Flight attendant.
A period of time when a crewmember is on-call for duty and must report to work within a specified period of time.

39. TSA
Transportation Security Administration: A federal agency within the Department of Homeland Security that focuses primarily on transportation security matters.
Forward portion of wing
Able Bodied Person: A passenger selected by the flight attendant to assist during an emergency situation.
Aft portion of wing

40. FAM
Code of Federal Regulations: The complete list of federal laws in which Federal Aviation Regulation are found.
Protective Breathing Equipment: A portable smoke hood and oxygen supply used for firefighting on board an aircraft.
Used to describe routine operations (without malfunctions)
Flight Attendant Manual.

41. CPR

42. N/S

43. Tarmac
A term that describes the ramp areas of the airport.
An airplane seat in the row immediately behind the bulkhead.
Service.
Special Service Request: A term that identifies a passenger who has a particular need or condition (such as a passenger with a carry-on pet or who purchased an extra seat).

44. FAIR
Located on the trailing edge of the horizontal stabilizer; controls up/down attitude of aircraft
The movement of an aircraft on the surface under its own power.
Flight Attendant Irregularity Report: An online document available to FAs for the purpose of documenting and communicating any type in incident - irregularity - concern or question to management.
On Time.

45. Checklist
Revision: A permanent change to the manual that must be read then recorded and inserted into the manual immediately.
On Time.
Non-Revenue Positive Space: An employee who is traveling on Company business and has a confirmed seat assignment on a flight.
A formal list used to identify - schedule - compare - or verify a group of elements or actions.

46. 0500
Manual Deploy Tool: A tool that is used to gain access to various panels on the E175 aircraft.
5:00 am
The period of elapsed time - using either Universal Coordinated or local time between a crewmember's reporting for an assignment involving flight time and release from that assignment by the air carrier. [121.467(a)]
A period of elapsed time - using Universal Coordinated or local time - when a crewmember is free from duty or responsibility to work.

47. WCHR
Estimated Time of Departure.
Located directly forward of the trailing edge flaps to assist the ailerons in roll control and to act as speed brakes for descent and landing
Cardiopulmonary Resuscitation: A first aid procedure in which a victim's heartbeat and breathing are manually supported by another individual.
A passenger Manifest code that identifies a passenger whocan ascend/descend steps and make his own way to/from cabin seat;requires wheelchair for distance to/from AC door.

48. USSS
A passenger manifest code that identifies a passenger who is visually impaired.
United States Secret Service. A specially trained security detachment that protect the President of the United States and other High-profile political leaders.
Area of an aircraft cabin used to tabulate passenger numbers for weight and balance purposes.
A device used in place of a fuse - which breaks and electrical current in the event of an overload.

49. CRM
The under structure and wheel units (main gear and nose gear) that support the weight of the aircraft while on the ground; this gear retracts during flight
Crew Resource Management: A training course designed to improve communications and coordination among flight deck and cabin crewmembers.
Cardiopulmonary Resuscitation: A first aid procedure in which a victim's heartbeat and breathing are manually supported by another individual.
Left Hand

50. 1400
Crew Resource Management: A training course designed to improve communications and coordination among flight deck and cabin crewmembers.
2:00 pm
Right Hand
A formal list used to identify - schedule - compare - or verify a group of elements or actions.