Test your basic knowledge |

Hospitality And Tourism

Subject : hospitality
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. In what situation would vertical conflict in a channel of distribution?

Warning: Invalid argument supplied for foreach() in /var/www/html/basicversity.com/show_quiz.php on line 183


2. Internet Explorer is an example of __________ software






3. Finance is the business function that involves managing






4. Which of the following is an example of helpful - printed information that businesses often give new employees during orientation...






5. Servers who can easily sell patrons additional food or beverage items they had not originally planned to buy are using __________ selling.






6. A food server Who has mixed up an order and brought the wrong menu items is an example of ______ contributing to customer complaints.






7. The statement - 'For a brochure that tells the whole story of Ebony Resorts - call your local travel agent or 1-800-555-5555 -' at the end of an advertisement is an example of a...






8. Which of the following often is an important part of creating effective advertising layouts...






9. Which of the following is a factor that may have an effect on the prices of hospitality and tourism products...






10. Companies obtain internal information about their various business activities to operate effectively by monitoring






11. What is a technique that can be used to provide a positive attitude over the phone?

Warning: Invalid argument supplied for foreach() in /var/www/html/basicversity.com/show_quiz.php on line 183


12. What is not a barrier to effective verbal communication?






13. Your supervisor has given you a job to do which must be completed before you leave for the day. Another employee has finished her assignment and offers to help you. This person is demonstrating






14. A hotel purchases theater tickets for upcoming plays - arranges discounts at local restaurants - and advertises that - for one price - a guest can stay at the hotel - receive two tickets to a play - and a discount on meals. This special promotion is






15. When you know your group's purpose what should you do next in a discussion?






16. When developing persuasive business letters it is important for the writer to think about the reader's...?






17. What is the most efficient way to follow procedures for processing complimentary offers - coupons - and discounts at an amusement park?






18. To prevent point-of-sale fraud - businesses usually use






19. One reason why it is important for hospitality and tourism businesses to identify and respond to current business trends is to






20. Which of the following is a purpose of using color in advertising...






21. Hospitality and tourism businesses maintain accurate records of their income and expenses in order to comply with the government's






22. Which of the following statements regarding using the Internet to administer questionnaires is true...






23. What service would be distributed by producer to agent to consumer?






24. One reason that hotels create guest history records is to provide information for use by the hotel's __________ staff






25. One of the barriers to assertiveness for some people is that they






26. Before returning an advertising proof to the newspaper - the advertiser should






27. Obtaining goods that will satisfy the needs and wants of a business's customers is a function of






28. Katie is opening a new bed and breakfast and might benefit from joining a hospitality trade association because she can






29. While an adventure tour guide is leading a white-water rafting group - a group member falls and breaks an ankle. What are the primary provisions the guide needs to help the injured group member?






30. What do companies try to accomplish when extending credit to customers?






31. Products that are available when they are needed have a ____ utility.






32. The development of goods and services that best satisfy consumer needs and wants is a major goal of






33. What does an enclosure notation in a business letter signify?






34. In what primary way does a T account benefit an accountant in maintaining financial records?






35. Access control systems - video systems - and cash-control devices are all






36. What do managers often do after a project has been successfully completed?






37. Why do business managers often prepare and use presentation software to support reports?






38. To develop effective political relationships within an organization - it is important for an individual to






39. A travel agent who prepares a factual announcement and asks the media to present it free of charge to the public is...






40. What hospitality service is a hotel employee most likely to recommend to a guest with young children?






41. representative from a local distributor shows you calendars featuring photos of the most scenic locations within the community - a board game developed by the local chamber of commerce - a Fourth of July banner - and a holiday ornament designed by se






42. Research data displayed in charts - tables - and maps are an example of






43. Presenting fresh merchandise and keeping displays spotless are two important activities in __________ displays






44. The friendly reception and treatment of guests






45. One of the most effective methods of locating job leads is asking for tips from...






46. Which of the following is a true statement about accident prevention...






47. Which of the following is an advantage of a rolling budget?






48. What is a guideline employees should follow to be good listeners?






49. A large company that owns a chain of economy hotels recently developed plans to start a chain of upscale hotels. This is an example of






50. Jayne earns extra money by giving riding lessons to elementary-school students at a summer camp. Today - one of his young students nearly falls off the horse and starts crying. Jayne isn't sure how to calm the student's nerves. This is an example of







Sorry!:) No result found.

Can you answer 50 questions in 15 minutes?


Let me suggest you:



Major Subjects



Tests & Exams


AP
CLEP
DSST
GRE
SAT
GMAT

Most popular tests