Test your basic knowledge |

Hospitality And Tourism

Subject : hospitality
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. What is a guideline employees should follow to be good listeners?






2. It is usually most effective for goals to be phrased in __________ terms.






3. In what situation would vertical conflict in a channel of distribution?

Warning: Invalid argument supplied for foreach() in /var/www/html/basicversity.com/show_quiz.php on line 183


4. Which of the following is a growing trend that is having a significant impact on the hospitality and tourism industry...






5. When you know your group's purpose what should you do next in a discussion?






6. What service would be distributed by producer to agent to consumer?






7. Which of the following examples best illustrates the concept of promotion in the hospitality and tourism industry...






8. Products that are available when they are needed have a ____ utility.






9. Obtaining goods that will satisfy the needs and wants of a business's customers is a function of






10. Three types of communication usually found in a business with a formal communication newtwork are...






11. Which of the following is a way to show interest and enthusiasm...






12. Which of the following is a characteristic of travel and tourism marketing...






13. One reason why it is important for hospitality and tourism businesses to identify and respond to current business trends is to






14. Indirect cmpetition occurs only between businesses that_______?






15. Companies obtain internal information about their various business activities to operate effectively by monitoring






16. Maintaining comprehensive records about its customers' purchasing habits helps a company to






17. What is a business calculating when it determines how much it earns from the sale of one additional item?






18. A travel agent who prepares a factual announcement and asks the media to present it free of charge to the public is...






19. Hospitality and tourism businesses maintain accurate records of their income and expenses in order to comply with the government's






20. Mal just received a letter telling him that someone else had been hired for a job for which Mal had been interviewed. Since Mal didn't get the job - does he need to write an interview follow-up letter to the company






21. What do companies try to accomplish when extending credit to customers?






22. A large company that owns a chain of economy hotels recently developed plans to start a chain of upscale hotels. This is an example of






23. Information that will help with the decision-making process






24. Which of the following is a reason why hospitality and tourism businesses try to decrease their operating expenses...






25. Which of the following is a consideration when a restaurant is selecting suppliers






26. While conducting an environmental scan - a convention bureau obtained information revealing that consumer confidence was gaining strength in the nation. This is an example of a(n) __________ factor.






27. What do managers often do after a project has been successfully completed?






28. A change leader might find it difficult to get support from others in a group because the others may






29. What is an advantage of specialization of labor?






30. Which of the following is a true statement about accident prevention...






31. Your supervisor has given you a job to do which must be completed before you leave for the day. Another employee has finished her assignment and offers to help you. This person is demonstrating






32. An important aspect of typography in advertising involves the effective use of






33. A hotel purchases theater tickets for upcoming plays - arranges discounts at local restaurants - and advertises that - for one price - a guest can stay at the hotel - receive two tickets to a play - and a discount on meals. This special promotion is






34. Which of the following often is an important part of creating effective advertising layouts...






35. The development of goods and services that best satisfy consumer needs and wants is a major goal of






36. One reason that hotels create guest history records is to provide information for use by the hotel's __________ staff






37. When Jane filled out her expense account - she included the cost of a breakfast that was actually free with her hotel room. Jane's action is a form of






38. Business accounting information often is summarized In which of the following types of financial statements...






39. Which of the following is an example of the pyramid type of display arrangement in a restaurant display...






40. Which of the following is a hospitality and tourism business that focuses its efforts on providing shelter for travelers...






41. When a business keeps a risk because management is unaware of it - the business is _______ the risk.






42. To give others something they need or want






43. To prevent point-of-sale fraud - businesses usually use






44. One of the barriers to assertiveness for some people is that they






45. What is a type of material often included as attachment to the appendix of short reports?






46. Katie is opening a new bed and breakfast and might benefit from joining a hospitality trade association because she can






47. Occupations involved in providing pleasure for people involved in leisure-time activities






48. While an adventure tour guide is leading a white-water rafting group - a group member falls and breaks an ankle. What are the primary provisions the guide needs to help the injured group member?






49. The statement - 'For a brochure that tells the whole story of Ebony Resorts - call your local travel agent or 1-800-555-5555 -' at the end of an advertisement is an example of a...






50. What hospitality service is a hotel employee most likely to recommend to a guest with young children?







Sorry!:) No result found.

Can you answer 50 questions in 15 minutes?


Let me suggest you:



Major Subjects



Tests & Exams


AP
CLEP
DSST
GRE
SAT
GMAT

Most popular tests