Test your basic knowledge |

Hospitality Management

Subject : hospitality
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. The amount or quanity of goods and services that consumers are willing to buy at various prices






2. High levels of dominance and High levels of Sociability - Emotional - exaggerative - outspoken






3. A phone call or thank-you note from the interveiwee to the interveiwer after the interveiw takes place






4. An organization that works with meeting planners to provide tourist information services to business and leisure travelers






5. A fee or payment based on a percentage of products sold






6. The customer's faithfulness to a business and its product - demonstrated by the customer purchasing the product again






7. Involving the other person in decisions that directly relate to the desired behavior






8. The fulfillment of guests' needs and wants regarding recieving quality hospitality products






9. The spoiling or contamination of the natural beauty and features of an enviorment - due to poor planning and design of tourism projects






10. A hotel staff member who helps guest make arrangements for transportation - resturaunt reservations - event reservations - and entertainment tickets - and advises guest about activities in the area.






11. Statistics about consumers based on their knowledge - attitudes - use - or response to a product






12. The variation of consumer demand due to a change in price






13. The granting of authority or power to front-line personnel for handling and solving guests' problems






14. Winning approval through praise or flattery






15. The method of selling the customer additional related products tied to one name






16. Referring to others with greater position power and authority who support the desired behavior.






17. Influencing others to accept greater responsibility and exercise more control over the way they perform their jobs.






18. Specialized knowledge or skill






19. Expert - Referent






20. An educational - hands-on exspirience working in an established buisness under the guidance of a skilled worker.






21. Ability to punish






22. Have power structures that place most decision-making authority at TOP MANAGEMENT LEVELS.






23. Athletic activities and competitions for athletes who do not get paid.






24. When managers are given responsibility for achieving certain goals but have insufficient authority to take the necessary steps toward achieving them.






25. Personal characteristics admired by others






26. Document that job seekers fill out to help employers screen applicants.






27. Staff member in uniforms - including the bell staff - valets - security offers - concierge - and door or garage attendants






28. The money left from a person's gross income after taking out taxes






29. Offering rewards or favors to achieve the desired behavior.






30. Low levels of dominance and High levels of Sociability - Wants approval - insecure - apologetic






31. A state of being abstract - as are things that cannot be touched






32. A person who organizes - manages - and takes the risk of owning and operating a buisness






33. The final stop of a journey - or the goal for travelers






34. Professional characteristics needed in the hospitality industry - including a positive personal attitude - good work ethics - maturity - and good personal appearance as well as leadership and time-management skills






35. A local or regional event with national or possible international appeal that occurs once or annually






36. A written statement of career goals and the necessary steps to acheive them






37. Generating enthusiasm and commitment by appealing to the other's values or emotions






38. An agent who buys unsold products in bulk from suppliers and resells the products at a discount to intermediaries or to consumers.






39. Small unique inns that offer a full breakfast with a night's stay






40. A feature advantage of a product






41. Goods or services that aid the use of the core product






42. Ethnic variety as well as socioeconomic and gender variety in a group or society






43. The path a travel product takes from producer to the consumer - or traveler






44. The physical components of a destination - such as hotels - resturants - roadways - and transportation - that support tourism






45. Statistics that describe a population in terms of personal characteristics - such as age - gender - income - ethinicity - or education






46. The process of getting the product to the consumer






47. A condition of being subject to change or alteration






48. A single- or multi-day exhibition held at a convention or civic center arena.






49. A basic - physical - or extended attribute of a product or purchase






50. Have power structures that place decision-making authority at LOWEST ORGANIZATIONAL LEVELS.







Sorry!:) No result found.

Can you answer 50 questions in 15 minutes?


Let me suggest you:

Browse all subjects

Browse all tests

Most popular tests



Major Subjects

Tests & Exams


AP
CLEP
DSST
GRE
SAT
GMAT

Browse all subjects

Browse all tests

Most popular tests