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Test your basic knowledge |
Hospitality Services
Start Test
Study First
Subject
:
hospitality
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Security - acceptance - love - business - family.
Stir-frying
Full service
Emotional and social needs met by food
Institutional food service
2. Monies owed to the business.
Duties of executive chef
Functions of food
Accounts receivable
Stir-frying
3. Commercial hotels - luxury hotels - resort/gaming hotels - motels - motor inns - bed and breakfasts - conference centers.
Functions of food
FTC
Full service
Cater to short-term guests
4. Controller - auditor - credit manager.
Rack rate
USDA
Three accounting positions
Price level classifications of lodging
5. Daily Recommended Value-standards for food labeling values for food components and nutrients - such as cholesterol - fat - and fiber.
USDA
DRV
Theme
Limited service
6. Shelter - rest - food and nourishment-basic physical needs/and safety and security.
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7. These established goals to attract cutomers - stay ahead of competitors - and be profitable.
Mise en place
Universal design
Marketing plans
Retirement age adults
8. Executive Chef - Sous Chef - Cook - Assistant Cook - and Salad Maker.
Members of a kitchen brigade
Limited service
Full service
Leaching
9. Reduce the amount of paper to be managed.
Computerized systems
Five legal forms of business ownership
5 categories of cooking used in food prep
Institutional food service
10. Recommended Dietary Allowances for Americans- nutrient standards for maintenance fo good nutrition.
Five legal forms of business ownership
RDA
Market segmentation
Common terms for lodging operations
11. Refers to departments that are seen by guests. Includes management - service - front office - accounting - cedit - security - human resources - sales - and reservations.
Full service
Front of the house in lodging
Mise en place
Front of the house in food service
12. Federal agency requiring truthful and informative labeling of products.
FDA
Key principles of plating food
Functions of food
Scales for food service
13. Federal agency that investigates unfair methods of competition in business.
Free standing food and beverage
Leaching
FTC
Expediter
14. Wages - salaries - bonuses and benefits paid.
Total compensation package
Cater to short-term guests
Rack rate
Market segments
15. Protein - carbohydrates -fats - vitamins - minerals -and water.
Computerized systems
Six essential nutrients
Human resources
Full service
16. Supervises kitchen staff - food quality and food cost - kitchen safety - prep lists - mise en place.
Duties of executive chef
Hospitality industry definition for technology
Mise en place
Good Samaritan Law
17. Inn - hotel - motel - motor hotel - and motor lodge.
Menu specifications
Maslow's Hierarchy needs supplied by hospitality operations
Institutional food service
Common terms for lodging operations
18. Division of kitchen staff into special areas for different tasks and responsibilities created by Chef Escoffier.
Three accounting positions
Kitchen brigade
Market segmentation
Publicity
19. Run by owner but owner also hires a supporting staff of employees.
Back of the house in lodging
Ecotourism
Owner-operated businesses
Owner-managed businesses
20. A major part of guestroom security.
Cater to short-term guests
Front of the house in food service
Key control
Face-to-face meetings
21. Information management.
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22. Department that directly produces income for the business.
FDA
Revenue center
Kitchen brigade
Support center
23. 'the thing speaks for itself'- the use of circumstantial or indirect evidence of negligence to impose liability.
Difference between tools and utensils
Accounts receivable
Theme
Res ipsa loquitor
24. Chopping and peeling - change food from its original state - especially Vitamin C.
Manipulation techniques
Back of the house in lodging
Accounts payable
Scales for food service
25. Most common job-related accidents.
Cater to long-term guests
Hospitality industry definition for technology
Back of the house in food service
Falls and cuts
26. Exlcusive owner of the franchise's trademark name adn service an is the franchise's parent company.
Shape of a plate
Franchiser
Light on Foods
Theme
27. Speeds oxidation causing loss of nutrients.
Light on Foods
Front of the house in food service
Cater to short-term guests
Key control
28. Responsible for maintenance and repair of facilities.
Catering proposal
Mise en place
Stir-frying
Chief Engineer
29. Business executives preference for meetings.
Franchiser
Institutional food service
Face-to-face meetings
Yield management
30. Federal agency that establishes and enforces food product standards.
USDA
Back of the house in food service
Retirement age adults
Common terms for lodging operations
31. Everything ready- assemblage oall cooking utensils - equipment - and ingredients for cooking.
Res ipsa loquitor
Revenue center
Hospitality industry definition for technology
Mise en place
32. Process of converting raw materials into a service.
Hospitality industry definition for technology
Technology has impacted food service's
Yield management
Retirement age adults
33. Communication designed to influence opinion and promote a favorable image - goodwill - or prestige for a company - organzation - or individual.
Public relations
Marketing plans
Front of the house in food service
Front office department
34. Tourism segment that includes learning about nature and the environment.
Ecotourism
Three accounting positions
A promotion
Owner-operated businesses
35. Detailed description of services offered and their prices for an event presented to the client.
Six essential nutrients
Catering proposal
Mise en place
Functions of food
36. Foodservice which compete for customers in an open market.
RDI
Commercial food service
Three accounting positions
Common terms for lodging operations
37. Guarantees that one who sees a person in serious danger because of negligence of another cannot be charged with contributory negligence when risking his own life to attempt to rescue - provided the attempt is not recklessly made.
Good Samaritan Law
Microwave cooking
Universal design
Owner-managed businesses
38. Lodging operations without food and beverage.
DRV
Human resources
Limited service
Chief Engineer
39. Technique used to maximize room revenue using supply and demand.
Limited service
Yield management
Support center
Total compensation package
40. Purposefully causeing interest to further the growht and acceptance of the item through special activities.
Market segments
Leaching
A promotion
'The Danger Zone' of temperature
41. 'spring-type' for dry ingredients;' balance' for weighting batters and mixes; 'portion' for weighing portions of food and rolls: ' baker's' for ingredients or scaling dough.
(TQM) Total Quality Management
Trend
Scales for food service
Good Samaritan Law
42. Responsible for reservations - registration - room assignments - room status - payment collection - telephone operation - departmental bookkeeping - and deposits.
Front office department
Public relations
Accounts payable
'The Danger Zone' of temperature
43. Design of products and environmnets that are usable by all people to the greatest extent possible.
Catering proposal
Microwave cooking
Universal design
Three accounting positions
44. Lodging operations with food and beverage.
Full service
Franchiser
Kitchen brigade
Face-to-face meetings
45. A direction or tendency that a significant number of individuals appear to be following.
Menu specifications
Free standing food and beverage
Trend
Yield management
46. Growing target market which food services are modifying to accomodate.
RDI
Catering contract
Theme
Retirement age adults
47. Someone who organizes - manages and asumes the risks of a new business.
Entrepeneur
Light on Foods
Market segments
Universal design
48. Method of cooking that uses very little fat.
Emotional and social needs met by food
Stir-frying
Three accounting positions
'The Danger Zone' of temperature
49. 41 F - 140 F which allows foodborne organisms to grow.
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50. Againg of American population; changes in income - and changes in family.
Trends affecting hospitality industry
Difference between tools and utensils
Functions of food
Motel