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Test your basic knowledge |
Hospitality Services
Start Test
Study First
Subject
:
hospitality
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Recommended Dietary Allowances for Americans- nutrient standards for maintenance fo good nutrition.
Common terms for lodging operations
RDA
Three accounting positions
Emotional and social needs met by food
2. Communication designed to influence opinion and promote a favorable image - goodwill - or prestige for a company - organzation - or individual.
Accounts receivable
Public relations
Catering proposal
Five legal forms of business ownership
3. To provide body with fuel to create heat and energy; builds - repairs and maintains the body.
Functions of food
Total compensation package
Empathize with the guest
Rack rate
4. Method of cooking that uses very little fat.
Accounts receivable
Catering proposal
Stir-frying
Price level classifications of lodging
5. Services are provided by owner and do not have payrolls.
Chief Engineer
USDA
Owner-operated businesses
Back of the house in food service
6. Everything ready- assemblage oall cooking utensils - equipment - and ingredients for cooking.
Full service
Accounts receivable
Mise en place
Key control
7. Chopping and peeling - change food from its original state - especially Vitamin C.
Good Samaritan Law
Full service
Manipulation techniques
Falls and cuts
8. Include dining rooms - banquest halls - snack counters - and beverage outlets.
Entrepeneur
Front of the house in food service
Hospitality industry definition for technology
Motel
9. Assisting and serving customers so that they enjoy themselves.
Revenue center
Free standing food and beverage
FTC
Art of service
10. A subject around which decor - food - menu -etc are planned.
Three accounting positions
Common terms for lodging operations
Theme
(TQM) Total Quality Management
11. Desired yield/Original yield= Conversion Factor - Multiply the Conversion Factor by quantity of each ingredient in original recipe to get new quantities - ie - Conversion Factor/Original Quantity = New Quantity
Commercial food service
Common terms for lodging operations
Conversion formula to enlarge a recipe
4 Methods of Placing Kitchen orders
12. Method of cooking that uses electromagnetic energy to create heat and loses fewer nutrients.
Limited service
Microwave cooking
Five legal forms of business ownership
Yield management
13. Federal agency that establishes and enforces food product standards.
Owner-managed businesses
Cater to short-term guests
USDA
Shape of a plate
14. Price of a sleeping room used as the benchmark quotation.
Members of a kitchen brigade
Accounts payable
Five legal forms of business ownership
Rack rate
15. Department that directly produces income for the business.
Maslow's Hierarchy needs supplied by hospitality operations
Back of the house in lodging
Revenue center
Key principles of plating food
16. Business executives preference for meetings.
Face-to-face meetings
Theme
A promotion
Universal design
17. 1. Server calls order in a clear voice; 2. Written orders placed on a spindle with new orders to right; 3.Designated kitchen employee reads the order aloud; 4. Computer entries.
Owner-operated businesses
A promotion
4 Methods of Placing Kitchen orders
'The Danger Zone' of temperature
18. Divides and classifies types of cutomers and their needs in order to tailor services - locations - products and prices to their needs.
Market segmentation
Yield management
Market segments
Technology has impacted food service's
19. Controller - auditor - credit manager.
Good Samaritan Law
Duties of executive chef
Franchiser
Three accounting positions
20. Dry heat-baking - roasting - and broiling; Moist Heat- foods with liquids; Frying-browns by sauteing or flip frying - pan frying - griddle frying - deep frying - or pressure deep frying; Combination Cooking Method-first three methods in a sequence or
Owner-operated businesses
5 categories of cooking used in food prep
Art of service
Public relations
21. Lodging operations with food and beverage.
Front of the house in lodging
DRV
Full service
Catering contract
22. Responsible for maintenance and repair of facilities.
Commercial food service
Trends affecting hospitality industry
Rack rate
Chief Engineer
23. Information management.
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24. Run by owner but owner also hires a supporting staff of employees.
Price level classifications of lodging
Shape of a plate
Owner-managed businesses
Accounts receivable
25. Monies owed to the business.
Manipulation techniques
Back of the house in lodging
Front office department
Accounts receivable
26. Daily Recommended Value-standards for food labeling values for food components and nutrients - such as cholesterol - fat - and fiber.
Functions of food
Owner-managed businesses
4 Methods of Placing Kitchen orders
DRV
27. Division of kitchen staff into special areas for different tasks and responsibilities created by Chef Escoffier.
Functions of food
Market segmentation
Kitchen brigade
'The Danger Zone' of temperature
28. Refers to departments that are seen by guests. Includes management - service - front office - accounting - cedit - security - human resources - sales - and reservations.
Scales for food service
Price level classifications of lodging
Front of the house in lodging
Good Samaritan Law
29. Shelter - rest - food and nourishment-basic physical needs/and safety and security.
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30. Foodservice which serves a captive audience.
Leaching
Three accounting positions
Support center
Institutional food service
31. Againg of American population; changes in income - and changes in family.
Trends affecting hospitality industry
Commercial food service
Conversion formula to enlarge a recipe
Kitchen brigade
32. Process of converting raw materials into a service.
Catering proposal
Light on Foods
Hospitality industry definition for technology
FDA
33. Put oneself in antoher's place and understand his or her feelings.
Light on Foods
RDI
Shape of a plate
Empathize with the guest
34. Loss of vitamins and minerals to water.
Functions of food
Back of the house in food service
Leaching
Catering contract
35. A major part of guestroom security.
Front of the house in food service
Full service
Key control
Institutional food service
36. A direction or tendency that a significant number of individuals appear to be following.
Key control
Trend
Three accounting positions
Hospitality industry definition for technology
37. Supervises kitchen staff - food quality and food cost - kitchen safety - prep lists - mise en place.
Microwave cooking
Duties of executive chef
Ecotourism
Cater to long-term guests
38. Sole proprietorship;general partnership;limited partnership;corporation;subchapter S corporation.
Leaching
Five legal forms of business ownership
FTC
A promotion
39. Foodservice which compete for customers in an open market.
Key principles of plating food
Commercial food service
Owner-managed businesses
Motel
40. Security - acceptance - love - business - family.
Three accounting positions
Back of the house in lodging
Emotional and social needs met by food
Franchiser
41. Inn - hotel - motel - motor hotel - and motor lodge.
Motel
Common terms for lodging operations
Front of the house in lodging
Three accounting positions
42. Federal agency that investigates unfair methods of competition in business.
Hospitality industry definition for technology
Institutional food service
Market segments
FTC
43. Remove moisture and grease; create a picture with the food.
Key control
Mise en place
Back of the house in lodging
Key principles of plating food
44. Speeds oxidation causing loss of nutrients.
Six essential nutrients
Light on Foods
Theme
Yield management
45. Someone who organizes - manages and asumes the risks of a new business.
Entrepeneur
5 categories of cooking used in food prep
Total compensation package
Owner-managed businesses
46. Called purchase specifications or specs - are statements that describe characteristics of a food product - ingredient - or dondiment used by food operations.
Menu specifications
Shape of a plate
Publicity
Scales for food service
47. Commercial hotels - luxury hotels - resort/gaming hotels - motels - motor inns - bed and breakfasts - conference centers.
Stir-frying
Conversion formula to enlarge a recipe
Cater to short-term guests
Six essential nutrients
48. Responsible for reservations - registration - room assignments - room status - payment collection - telephone operation - departmental bookkeeping - and deposits.
Duties of executive chef
Front office department
Revenue center
RDA
49. Most common job-related accidents.
Marketing plans
A promotion
Conversion formula to enlarge a recipe
Falls and cuts
50. 'the thing speaks for itself'- the use of circumstantial or indirect evidence of negligence to impose liability.
Owner-operated businesses
Franchiser
Yield management
Res ipsa loquitor