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Test your basic knowledge |
Hospitality Services
Start Test
Study First
Subject
:
hospitality
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Business executives preference for meetings.
Face-to-face meetings
RDI
Price level classifications of lodging
Mise en place
2. Daily Recommended Value-standards for food labeling values for food components and nutrients - such as cholesterol - fat - and fiber.
DRV
RDI
Accounts payable
A promotion
3. Emphasizes and supports the composition of food.
Members of a kitchen brigade
Leaching
Technology has impacted food service's
Shape of a plate
4. Purposefully causeing interest to further the growht and acceptance of the item through special activities.
A promotion
Three accounting positions
Face-to-face meetings
Emotional and social needs met by food
5. Dry heat-baking - roasting - and broiling; Moist Heat- foods with liquids; Frying-browns by sauteing or flip frying - pan frying - griddle frying - deep frying - or pressure deep frying; Combination Cooking Method-first three methods in a sequence or
5 categories of cooking used in food prep
Res ipsa loquitor
Entrepeneur
Back of the house in lodging
6. Informaton about a person - place or thing that is prepared as a news item.
Motel
Publicity
Support center
Face-to-face meetings
7. Lodging operations with food and beverage.
Hospitality industry definition for technology
Leaching
Full service
(TQM) Total Quality Management
8. Shelter - rest - food and nourishment-basic physical needs/and safety and security.
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9. To provide body with fuel to create heat and energy; builds - repairs and maintains the body.
Scales for food service
Marketing plans
Functions of food
Key control
10. A subject around which decor - food - menu -etc are planned.
Motel
Theme
Technology has impacted food service's
Five legal forms of business ownership
11. Communication designed to influence opinion and promote a favorable image - goodwill - or prestige for a company - organzation - or individual.
Art of service
Public relations
Limited service
Market segments
12. Assisting and serving customers so that they enjoy themselves.
5 categories of cooking used in food prep
Art of service
Members of a kitchen brigade
FDA
13. The business of managing the most important resource used by a business-people.
Support center
Commercial food service
Maslow's Hierarchy needs supplied by hospitality operations
Human resources
14. Tourism segment that includes learning about nature and the environment.
Common terms for lodging operations
Ecotourism
Maslow's Hierarchy needs supplied by hospitality operations
Human resources
15. Information management.
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16. Lodging operations without food and beverage.
Chief Engineer
Expediter
Accounts receivable
Limited service
17. Chopping and peeling - change food from its original state - especially Vitamin C.
Back of the house in lodging
FTC
Price level classifications of lodging
Manipulation techniques
18. Desired yield/Original yield= Conversion Factor - Multiply the Conversion Factor by quantity of each ingredient in original recipe to get new quantities - ie - Conversion Factor/Original Quantity = New Quantity
Conversion formula to enlarge a recipe
Res ipsa loquitor
Commercial food service
Accounts payable
19. Foodservice which compete for customers in an open market.
Trends affecting hospitality industry
Commercial food service
Marketing plans
USDA
20. Refers to departments that are seen by guests. Includes management - service - front office - accounting - cedit - security - human resources - sales - and reservations.
Kitchen brigade
Key principles of plating food
Front of the house in lodging
Scales for food service
21. Include food preparation areas - food receiving and food storage areas.Banquest or catering changing room arrangements and decoration. Storage and management of equipment and supplies for banquets.
Duties of executive chef
Back of the house in food service
Human resources
FTC
22. Responsible for reservations - registration - room assignments - room status - payment collection - telephone operation - departmental bookkeeping - and deposits.
Difference between tools and utensils
Front office department
Front of the house in lodging
Institutional food service
23. Commercial hotels - luxury hotels - resort/gaming hotels - motels - motor inns - bed and breakfasts - conference centers.
Cater to short-term guests
Difference between tools and utensils
Common terms for lodging operations
Six essential nutrients
24. Price of a sleeping room used as the benchmark quotation.
Free standing food and beverage
Market segmentation
Rack rate
Ecotourism
25. A major part of guestroom security.
Key control
Commercial food service
Res ipsa loquitor
Trends affecting hospitality industry
26. 'the thing speaks for itself'- the use of circumstantial or indirect evidence of negligence to impose liability.
Computerized systems
Public relations
Res ipsa loquitor
Six essential nutrients
27. Exlcusive owner of the franchise's trademark name adn service an is the franchise's parent company.
Mise en place
'The Danger Zone' of temperature
Franchiser
Difference between tools and utensils
28. Recommended Dietary Allowances for Americans- nutrient standards for maintenance fo good nutrition.
Res ipsa loquitor
Chief Engineer
Leaching
RDA
29. Loss of vitamins and minerals to water.
Leaching
Full service
Institutional food service
Universal design
30. Luxury;First-class/upscale; mid-scale motor hotels; budget/economy
Price level classifications of lodging
Universal design
Catering contract
Institutional food service
31. Put oneself in antoher's place and understand his or her feelings.
Empathize with the guest
Back of the house in lodging
Market segmentation
Shape of a plate
32. Controller - auditor - credit manager.
4 Methods of Placing Kitchen orders
Retirement age adults
Technology has impacted food service's
Three accounting positions
33. Design of products and environmnets that are usable by all people to the greatest extent possible.
Universal design
RDA
Cater to short-term guests
Free standing food and beverage
34. Federal agency that investigates unfair methods of competition in business.
Publicity
Institutional food service
FTC
Front office department
35. Include dining rooms - banquest halls - snack counters - and beverage outlets.
Front of the house in food service
Owner-managed businesses
Revenue center
Back of the house in food service
36. Speeds oxidation causing loss of nutrients.
Motel
Cater to short-term guests
Light on Foods
Expediter
37. Monies owed by the business.
Accounts payable
Price level classifications of lodging
Revenue center
Manipulation techniques
38. Department that directly produces income for the business.
Shape of a plate
Duties of executive chef
Revenue center
Catering proposal
39. Responsible for maintenance and repair of facilities.
Public relations
Ecotourism
Chief Engineer
5 categories of cooking used in food prep
40. Everything ready- assemblage oall cooking utensils - equipment - and ingredients for cooking.
Mise en place
Limited service
Yield management
Front office department
41. Sole proprietorship;general partnership;limited partnership;corporation;subchapter S corporation.
Catering proposal
Three accounting positions
Five legal forms of business ownership
Institutional food service
42. Operations not associated with a lodging operation.
Six essential nutrients
Free standing food and beverage
Leaching
Front of the house in lodging
43. These established goals to attract cutomers - stay ahead of competitors - and be profitable.
Kitchen brigade
Marketing plans
Six essential nutrients
Cater to short-term guests
44. Areas of a business that don not generate revenue - but provide support to the revenue center so they remain profitable.
Human resources
FTC
Public relations
Support center
45. Supervises kitchen staff - food quality and food cost - kitchen safety - prep lists - mise en place.
Duties of executive chef
FDA
Back of the house in food service
Key principles of plating food
46. Executive Chef - Sous Chef - Cook - Assistant Cook - and Salad Maker.
Catering contract
Cater to short-term guests
Human resources
Members of a kitchen brigade
47. A direction or tendency that a significant number of individuals appear to be following.
Res ipsa loquitor
Franchiser
Trend
Front of the house in lodging
48. Division of kitchen staff into special areas for different tasks and responsibilities created by Chef Escoffier.
Kitchen brigade
FDA
Theme
Falls and cuts
49. Divides and classifies types of cutomers and their needs in order to tailor services - locations - products and prices to their needs.
Market segmentation
Commercial food service
Duties of executive chef
Members of a kitchen brigade
50. Refers to departments that are not usually seen by guests. Includes housekeeping and engineering.
Back of the house in lodging
Expediter
Market segmentation
Art of service