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Test your basic knowledge |
Hospitality Services
Start Test
Study First
Subject
:
hospitality
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Growing target market which food services are modifying to accomodate.
Microwave cooking
Retirement age adults
Expediter
Shape of a plate
2. Technique used to maximize room revenue using supply and demand.
Conversion formula to enlarge a recipe
Hospitality industry definition for technology
Yield management
Functions of food
3. Detailed description of services offered and their prices for an event presented to the client.
Entrepeneur
Catering proposal
4 Methods of Placing Kitchen orders
Accounts payable
4. Called purchase specifications or specs - are statements that describe characteristics of a food product - ingredient - or dondiment used by food operations.
Good Samaritan Law
Leaching
'The Danger Zone' of temperature
Menu specifications
5. 1. Server calls order in a clear voice; 2. Written orders placed on a spindle with new orders to right; 3.Designated kitchen employee reads the order aloud; 4. Computer entries.
Revenue center
Expediter
Stir-frying
4 Methods of Placing Kitchen orders
6. Someone who organizes - manages and asumes the risks of a new business.
'The Danger Zone' of temperature
Support center
Stir-frying
Entrepeneur
7. A direction or tendency that a significant number of individuals appear to be following.
Front of the house in food service
Chief Engineer
Functions of food
Trend
8. Security - acceptance - love - business - family.
A promotion
Common terms for lodging operations
Emotional and social needs met by food
Conversion formula to enlarge a recipe
9. Method of cooking that uses very little fat.
Menu specifications
Catering contract
Stir-frying
Entrepeneur
10. Monies owed to the business.
Owner-managed businesses
Accounts receivable
Good Samaritan Law
Cater to short-term guests
11. Refers to departments that are seen by guests. Includes management - service - front office - accounting - cedit - security - human resources - sales - and reservations.
Res ipsa loquitor
Front of the house in lodging
A promotion
Publicity
12. Operations not associated with a lodging operation.
Cater to short-term guests
Public relations
Free standing food and beverage
4 Methods of Placing Kitchen orders
13. Protein - carbohydrates -fats - vitamins - minerals -and water.
Commercial food service
Six essential nutrients
Back of the house in lodging
Duties of executive chef
14. Wages - salaries - bonuses and benefits paid.
RDI
Total compensation package
Three accounting positions
Limited service
15. Federal agency that establishes and enforces food product standards.
USDA
Entrepeneur
Computerized systems
Accounts payable
16. Smaller - identifiable groups of customers or guests who share a specific set of needs or expectations.
Cater to short-term guests
Menu specifications
Computerized systems
Market segments
17. Refers to departments that are not usually seen by guests. Includes housekeeping and engineering.
Owner-managed businesses
Back of the house in lodging
Expediter
Market segmentation
18. Remove moisture and grease; create a picture with the food.
Conversion formula to enlarge a recipe
Key principles of plating food
A promotion
Price level classifications of lodging
19. Loss of vitamins and minerals to water.
Empathize with the guest
Leaching
Mise en place
Hospitality industry definition for technology
20. Division of kitchen staff into special areas for different tasks and responsibilities created by Chef Escoffier.
Commercial food service
Kitchen brigade
Computerized systems
(TQM) Total Quality Management
21. Purposefully causeing interest to further the growht and acceptance of the item through special activities.
Cater to short-term guests
Universal design
Cater to long-term guests
A promotion
22. Price of a sleeping room used as the benchmark quotation.
Trends affecting hospitality industry
Members of a kitchen brigade
Rack rate
Six essential nutrients
23. Shelter - rest - food and nourishment-basic physical needs/and safety and security.
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24. Inn - hotel - motel - motor hotel - and motor lodge.
Emotional and social needs met by food
Front of the house in food service
Common terms for lodging operations
(TQM) Total Quality Management
25. Services are provided by owner and do not have payrolls.
Face-to-face meetings
Back of the house in food service
Expediter
Owner-operated businesses
26. Lodging operations with food and beverage.
Maslow's Hierarchy needs supplied by hospitality operations
USDA
Full service
Accounts payable
27. Foodservice which compete for customers in an open market.
Falls and cuts
Six essential nutrients
Front of the house in lodging
Commercial food service
28. Federal agency requiring truthful and informative labeling of products.
FDA
Limited service
Revenue center
Duties of executive chef
29. Executive Chef - Sous Chef - Cook - Assistant Cook - and Salad Maker.
Members of a kitchen brigade
Front of the house in lodging
Public relations
Human resources
30. Person who works in front of the pss-through window assembling orders before taken to customers.
Expediter
Duties of executive chef
Emotional and social needs met by food
Accounts payable
31. 'spring-type' for dry ingredients;' balance' for weighting batters and mixes; 'portion' for weighing portions of food and rolls: ' baker's' for ingredients or scaling dough.
Entrepeneur
Scales for food service
Yield management
Menu specifications
32. Method of cooking that uses electromagnetic energy to create heat and loses fewer nutrients.
Human resources
Technology has impacted food service's
Microwave cooking
Shape of a plate
33. Assisting and serving customers so that they enjoy themselves.
Art of service
Five legal forms of business ownership
Rack rate
Back of the house in lodging
34. Program that involves all employees in developing guest service standards and methods to ensure employees meet guest expectations.
Key principles of plating food
(TQM) Total Quality Management
Trend
Trends affecting hospitality industry
35. Speeds oxidation causing loss of nutrients.
Light on Foods
Technology has impacted food service's
Entrepeneur
Six essential nutrients
36. The business of managing the most important resource used by a business-people.
Human resources
Support center
5 categories of cooking used in food prep
FDA
37. Name developed as automobiles became widely used in California in 1925.
Front of the house in lodging
Duties of executive chef
Motel
Free standing food and beverage
38. Chopping and peeling - change food from its original state - especially Vitamin C.
Full service
Catering contract
(TQM) Total Quality Management
Manipulation techniques
39. Include dining rooms - banquest halls - snack counters - and beverage outlets.
DRV
FTC
Franchiser
Front of the house in food service
40. Sole proprietorship;general partnership;limited partnership;corporation;subchapter S corporation.
Five legal forms of business ownership
Back of the house in lodging
Price level classifications of lodging
Difference between tools and utensils
41. Reference Daily Intake standards set for for protein - vitamins and minerals.
Support center
Common terms for lodging operations
RDI
Good Samaritan Law
42. Luxury;First-class/upscale; mid-scale motor hotels; budget/economy
'The Danger Zone' of temperature
Price level classifications of lodging
5 categories of cooking used in food prep
Publicity
43. Design of products and environmnets that are usable by all people to the greatest extent possible.
Universal design
USDA
Conversion formula to enlarge a recipe
Commercial food service
44. Final details and pricing signed by the client.
Front of the house in lodging
Conversion formula to enlarge a recipe
Common terms for lodging operations
Catering contract
45. Information management.
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46. Business executives preference for meetings.
Leaching
Total compensation package
Face-to-face meetings
Accounts payable
47. Tourism segment that includes learning about nature and the environment.
Publicity
USDA
Ecotourism
Trend
48. Exlcusive owner of the franchise's trademark name adn service an is the franchise's parent company.
Franchiser
Rack rate
Leaching
Key principles of plating food
49. Desired yield/Original yield= Conversion Factor - Multiply the Conversion Factor by quantity of each ingredient in original recipe to get new quantities - ie - Conversion Factor/Original Quantity = New Quantity
Chief Engineer
Conversion formula to enlarge a recipe
Accounts payable
Back of the house in food service
50. Guarantees that one who sees a person in serious danger because of negligence of another cannot be charged with contributory negligence when risking his own life to attempt to rescue - provided the attempt is not recklessly made.
Good Samaritan Law
Common terms for lodging operations
USDA
Five legal forms of business ownership