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Test your basic knowledge |
Hospitality Services
Start Test
Study First
Subject
:
hospitality
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Monies owed by the business.
Commercial food service
Accounts payable
Technology has impacted food service's
Back of the house in lodging
2. Tourism segment that includes learning about nature and the environment.
Ecotourism
Support center
Res ipsa loquitor
Market segmentation
3. Design of products and environmnets that are usable by all people to the greatest extent possible.
A promotion
Face-to-face meetings
Universal design
Limited service
4. Foodservice which compete for customers in an open market.
Commercial food service
Rack rate
FTC
Institutional food service
5. Most common job-related accidents.
Entrepeneur
Falls and cuts
Functions of food
Owner-managed businesses
6. Controller - auditor - credit manager.
Commercial food service
Hospitality industry definition for technology
Three accounting positions
Catering proposal
7. Areas of a business that don not generate revenue - but provide support to the revenue center so they remain profitable.
Manipulation techniques
Emotional and social needs met by food
Support center
Kitchen brigade
8. Name developed as automobiles became widely used in California in 1925.
Motel
Conversion formula to enlarge a recipe
Trend
Key control
9. Called purchase specifications or specs - are statements that describe characteristics of a food product - ingredient - or dondiment used by food operations.
Full service
(TQM) Total Quality Management
Menu specifications
Chief Engineer
10. Services are provided by owner and do not have payrolls.
Support center
Owner-operated businesses
Art of service
Kitchen brigade
11. Againg of American population; changes in income - and changes in family.
Trends affecting hospitality industry
(TQM) Total Quality Management
Catering proposal
Kitchen brigade
12. Inn - hotel - motel - motor hotel - and motor lodge.
Expediter
Key control
Support center
Common terms for lodging operations
13. Division of kitchen staff into special areas for different tasks and responsibilities created by Chef Escoffier.
Yield management
Public relations
Kitchen brigade
Emotional and social needs met by food
14. All-suite hotels - residential hotels - extended-stay hotels -condominium hotels - institutional housing.
Technology has impacted food service's
Entrepeneur
Franchiser
Cater to long-term guests
15. Supervises kitchen staff - food quality and food cost - kitchen safety - prep lists - mise en place.
Owner-operated businesses
Falls and cuts
Duties of executive chef
FDA
16. Emphasizes and supports the composition of food.
DRV
Light on Foods
Shape of a plate
Computerized systems
17. A subject around which decor - food - menu -etc are planned.
Front office department
Theme
Accounts payable
Catering contract
18. Protein - carbohydrates -fats - vitamins - minerals -and water.
Six essential nutrients
Leaching
Free standing food and beverage
Trends affecting hospitality industry
19. Communication designed to influence opinion and promote a favorable image - goodwill - or prestige for a company - organzation - or individual.
Trends affecting hospitality industry
Cater to short-term guests
Public relations
Expediter
20. These established goals to attract cutomers - stay ahead of competitors - and be profitable.
Franchiser
Marketing plans
Universal design
Chief Engineer
21. Technique used to maximize room revenue using supply and demand.
Accounts receivable
Yield management
Hospitality industry definition for technology
Members of a kitchen brigade
22. Monies owed to the business.
Accounts receivable
Chief Engineer
A promotion
Universal design
23. Reduce the amount of paper to be managed.
Front of the house in lodging
Trends affecting hospitality industry
Six essential nutrients
Computerized systems
24. Lodging operations with food and beverage.
Microwave cooking
Front of the house in lodging
Free standing food and beverage
Full service
25. Information management.
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26. Run by owner but owner also hires a supporting staff of employees.
Art of service
Microwave cooking
Good Samaritan Law
Owner-managed businesses
27. Wages - salaries - bonuses and benefits paid.
Functions of food
5 categories of cooking used in food prep
FTC
Total compensation package
28. Lodging operations without food and beverage.
Limited service
Accounts payable
Leaching
Trend
29. A direction or tendency that a significant number of individuals appear to be following.
Menu specifications
Trend
Conversion formula to enlarge a recipe
Catering contract
30. Everything ready- assemblage oall cooking utensils - equipment - and ingredients for cooking.
Mise en place
Duties of executive chef
Key principles of plating food
Front of the house in food service
31. Responsible for maintenance and repair of facilities.
DRV
Chief Engineer
Limited service
Ecotourism
32. Person who works in front of the pss-through window assembling orders before taken to customers.
Expediter
Free standing food and beverage
Yield management
Empathize with the guest
33. Exlcusive owner of the franchise's trademark name adn service an is the franchise's parent company.
Franchiser
Kitchen brigade
Accounts receivable
Art of service
34. Luxury;First-class/upscale; mid-scale motor hotels; budget/economy
Entrepeneur
Universal design
Price level classifications of lodging
Yield management
35. Tools are used in all aspects of food preparation; utensils are containers used to hold foods such as bowls - pots - pans - pitchers.
Mise en place
Rack rate
Difference between tools and utensils
Owner-operated businesses
36. Federal agency that investigates unfair methods of competition in business.
A promotion
FTC
RDA
Total compensation package
37. Dry heat-baking - roasting - and broiling; Moist Heat- foods with liquids; Frying-browns by sauteing or flip frying - pan frying - griddle frying - deep frying - or pressure deep frying; Combination Cooking Method-first three methods in a sequence or
5 categories of cooking used in food prep
A promotion
FTC
Market segments
38. Reference Daily Intake standards set for for protein - vitamins and minerals.
RDI
Catering contract
Hospitality industry definition for technology
Scales for food service
39. Price of a sleeping room used as the benchmark quotation.
Trend
Owner-operated businesses
Manipulation techniques
Rack rate
40. Department that directly produces income for the business.
Res ipsa loquitor
Falls and cuts
Revenue center
Members of a kitchen brigade
41. Method of cooking that uses electromagnetic energy to create heat and loses fewer nutrients.
Menu specifications
Trend
Entrepeneur
Microwave cooking
42. Loss of vitamins and minerals to water.
Front of the house in food service
Technology has impacted food service's
Leaching
'The Danger Zone' of temperature
43. Speeds oxidation causing loss of nutrients.
Light on Foods
Members of a kitchen brigade
Trends affecting hospitality industry
Motel
44. 41 F - 140 F which allows foodborne organisms to grow.
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45. Informaton about a person - place or thing that is prepared as a news item.
Scales for food service
Revenue center
Publicity
Microwave cooking
46. Foodservice which serves a captive audience.
(TQM) Total Quality Management
Total compensation package
Institutional food service
Retirement age adults
47. Someone who organizes - manages and asumes the risks of a new business.
Menu specifications
Entrepeneur
Face-to-face meetings
Price level classifications of lodging
48. Divides and classifies types of cutomers and their needs in order to tailor services - locations - products and prices to their needs.
USDA
Market segmentation
Cater to short-term guests
Owner-operated businesses
49. Final details and pricing signed by the client.
Catering contract
Market segments
Functions of food
Front of the house in lodging
50. A major part of guestroom security.
Motel
Rack rate
Menu specifications
Key control