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Test your basic knowledge |
Hospitality Services
Start Test
Study First
Subject
:
hospitality
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Recommended Dietary Allowances for Americans- nutrient standards for maintenance fo good nutrition.
Front of the house in lodging
RDI
RDA
Full service
2. Responsible for maintenance and repair of facilities.
Entrepeneur
Chief Engineer
Institutional food service
DRV
3. Dry heat-baking - roasting - and broiling; Moist Heat- foods with liquids; Frying-browns by sauteing or flip frying - pan frying - griddle frying - deep frying - or pressure deep frying; Combination Cooking Method-first three methods in a sequence or
Back of the house in food service
5 categories of cooking used in food prep
Chief Engineer
Free standing food and beverage
4. 'the thing speaks for itself'- the use of circumstantial or indirect evidence of negligence to impose liability.
Franchiser
Conversion formula to enlarge a recipe
Common terms for lodging operations
Res ipsa loquitor
5. Someone who organizes - manages and asumes the risks of a new business.
Accounts payable
Rack rate
Art of service
Entrepeneur
6. Information management.
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7. Method of cooking that uses very little fat.
Stir-frying
Microwave cooking
Back of the house in lodging
Ecotourism
8. Assisting and serving customers so that they enjoy themselves.
5 categories of cooking used in food prep
Theme
Res ipsa loquitor
Art of service
9. Exlcusive owner of the franchise's trademark name adn service an is the franchise's parent company.
Franchiser
Owner-managed businesses
Conversion formula to enlarge a recipe
FDA
10. Division of kitchen staff into special areas for different tasks and responsibilities created by Chef Escoffier.
Accounts payable
Key principles of plating food
Maslow's Hierarchy needs supplied by hospitality operations
Kitchen brigade
11. Smaller - identifiable groups of customers or guests who share a specific set of needs or expectations.
Back of the house in food service
Ecotourism
Market segments
Retirement age adults
12. Growing target market which food services are modifying to accomodate.
Public relations
Retirement age adults
Microwave cooking
Computerized systems
13. Againg of American population; changes in income - and changes in family.
Functions of food
Accounts payable
Trends affecting hospitality industry
Support center
14. Person who works in front of the pss-through window assembling orders before taken to customers.
Microwave cooking
Five legal forms of business ownership
Expediter
Rack rate
15. 41 F - 140 F which allows foodborne organisms to grow.
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16. Called purchase specifications or specs - are statements that describe characteristics of a food product - ingredient - or dondiment used by food operations.
Front of the house in food service
Menu specifications
Members of a kitchen brigade
Publicity
17. Most common job-related accidents.
Common terms for lodging operations
Falls and cuts
Entrepeneur
Res ipsa loquitor
18. Protein - carbohydrates -fats - vitamins - minerals -and water.
'The Danger Zone' of temperature
Key control
Six essential nutrients
Institutional food service
19. Reference Daily Intake standards set for for protein - vitamins and minerals.
Public relations
Microwave cooking
RDI
Market segments
20. Supervises kitchen staff - food quality and food cost - kitchen safety - prep lists - mise en place.
Market segments
Key principles of plating food
Duties of executive chef
Stir-frying
21. Loss of vitamins and minerals to water.
Front of the house in food service
Kitchen brigade
Leaching
RDI
22. Reduce the amount of paper to be managed.
Five legal forms of business ownership
Yield management
Computerized systems
DRV
23. Foodservice which serves a captive audience.
Res ipsa loquitor
Institutional food service
Good Samaritan Law
Back of the house in lodging
24. Technique used to maximize room revenue using supply and demand.
Yield management
Hospitality industry definition for technology
Front office department
Theme
25. Speeds oxidation causing loss of nutrients.
Face-to-face meetings
Light on Foods
RDA
Emotional and social needs met by food
26. Lodging operations without food and beverage.
FTC
Owner-managed businesses
Limited service
Shape of a plate
27. Desired yield/Original yield= Conversion Factor - Multiply the Conversion Factor by quantity of each ingredient in original recipe to get new quantities - ie - Conversion Factor/Original Quantity = New Quantity
Human resources
Conversion formula to enlarge a recipe
Manipulation techniques
Maslow's Hierarchy needs supplied by hospitality operations
28. Security - acceptance - love - business - family.
Market segmentation
Emotional and social needs met by food
Three accounting positions
Face-to-face meetings
29. Inn - hotel - motel - motor hotel - and motor lodge.
Common terms for lodging operations
Expediter
FDA
Falls and cuts
30. Sole proprietorship;general partnership;limited partnership;corporation;subchapter S corporation.
Three accounting positions
(TQM) Total Quality Management
Kitchen brigade
Five legal forms of business ownership
31. Executive Chef - Sous Chef - Cook - Assistant Cook - and Salad Maker.
Leaching
Duties of executive chef
Shape of a plate
Members of a kitchen brigade
32. Informaton about a person - place or thing that is prepared as a news item.
5 categories of cooking used in food prep
Publicity
Stir-frying
Marketing plans
33. Put oneself in antoher's place and understand his or her feelings.
5 categories of cooking used in food prep
Empathize with the guest
Key control
Functions of food
34. Guarantees that one who sees a person in serious danger because of negligence of another cannot be charged with contributory negligence when risking his own life to attempt to rescue - provided the attempt is not recklessly made.
Good Samaritan Law
Shape of a plate
Human resources
Front of the house in food service
35. Shelter - rest - food and nourishment-basic physical needs/and safety and security.
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36. Tourism segment that includes learning about nature and the environment.
Ecotourism
Revenue center
Stir-frying
A promotion
37. To provide body with fuel to create heat and energy; builds - repairs and maintains the body.
Market segments
Front of the house in lodging
Good Samaritan Law
Functions of food
38. Monies owed to the business.
RDA
Support center
Accounts receivable
Cater to short-term guests
39. Daily Recommended Value-standards for food labeling values for food components and nutrients - such as cholesterol - fat - and fiber.
Menu specifications
Five legal forms of business ownership
Human resources
DRV
40. Lodging operations with food and beverage.
Front office department
Menu specifications
Full service
Revenue center
41. Department that directly produces income for the business.
Revenue center
Conversion formula to enlarge a recipe
Menu specifications
5 categories of cooking used in food prep
42. Refers to departments that are seen by guests. Includes management - service - front office - accounting - cedit - security - human resources - sales - and reservations.
Human resources
Full service
Face-to-face meetings
Front of the house in lodging
43. Foodservice which compete for customers in an open market.
Scales for food service
Cater to long-term guests
Trend
Commercial food service
44. Chopping and peeling - change food from its original state - especially Vitamin C.
Manipulation techniques
Owner-operated businesses
Front office department
Support center
45. Federal agency that establishes and enforces food product standards.
Trends affecting hospitality industry
USDA
Limited service
(TQM) Total Quality Management
46. The business of managing the most important resource used by a business-people.
Human resources
Public relations
Motel
Price level classifications of lodging
47. Luxury;First-class/upscale; mid-scale motor hotels; budget/economy
Emotional and social needs met by food
Price level classifications of lodging
Five legal forms of business ownership
Maslow's Hierarchy needs supplied by hospitality operations
48. These established goals to attract cutomers - stay ahead of competitors - and be profitable.
Yield management
Mise en place
Art of service
Marketing plans
49. Communication designed to influence opinion and promote a favorable image - goodwill - or prestige for a company - organzation - or individual.
Public relations
Mise en place
Marketing plans
Publicity
50. Run by owner but owner also hires a supporting staff of employees.
Owner-managed businesses
Motel
DRV
Mise en place