SUBJECTS
|
BROWSE
|
CAREER CENTER
|
POPULAR
|
JOIN
|
LOGIN
Business Skills
|
Soft Skills
|
Basic Literacy
|
Certifications
About
|
Help
|
Privacy
|
Terms
|
Email
Search
Test your basic knowledge |
Hospitality Services
Start Test
Study First
Subject
:
hospitality
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Final details and pricing signed by the client.
USDA
Duties of executive chef
Catering contract
Support center
2. A major part of guestroom security.
Limited service
Key control
Chief Engineer
RDI
3. Include dining rooms - banquest halls - snack counters - and beverage outlets.
Publicity
Empathize with the guest
Front of the house in food service
Shape of a plate
4. All-suite hotels - residential hotels - extended-stay hotels -condominium hotels - institutional housing.
Cater to long-term guests
Good Samaritan Law
Three accounting positions
Accounts payable
5. Recommended Dietary Allowances for Americans- nutrient standards for maintenance fo good nutrition.
Cater to long-term guests
RDA
Expediter
Empathize with the guest
6. Smaller - identifiable groups of customers or guests who share a specific set of needs or expectations.
Market segments
Revenue center
Franchiser
Rack rate
7. Controller - auditor - credit manager.
Chief Engineer
Difference between tools and utensils
Trend
Three accounting positions
8. Tools are used in all aspects of food preparation; utensils are containers used to hold foods such as bowls - pots - pans - pitchers.
RDA
Conversion formula to enlarge a recipe
(TQM) Total Quality Management
Difference between tools and utensils
9. Communication designed to influence opinion and promote a favorable image - goodwill - or prestige for a company - organzation - or individual.
Commercial food service
Public relations
Front office department
Mise en place
10. Refers to departments that are seen by guests. Includes management - service - front office - accounting - cedit - security - human resources - sales - and reservations.
Empathize with the guest
Publicity
Front of the house in lodging
Art of service
11. Foodservice which serves a captive audience.
5 categories of cooking used in food prep
Res ipsa loquitor
Institutional food service
Manipulation techniques
12. Lodging operations without food and beverage.
Computerized systems
Limited service
DRV
Difference between tools and utensils
13. Operations not associated with a lodging operation.
Human resources
Free standing food and beverage
Three accounting positions
Expediter
14. Process of converting raw materials into a service.
Shape of a plate
Hospitality industry definition for technology
Menu specifications
Publicity
15. Inn - hotel - motel - motor hotel - and motor lodge.
Common terms for lodging operations
Computerized systems
Kitchen brigade
Yield management
16. Put oneself in antoher's place and understand his or her feelings.
'The Danger Zone' of temperature
Empathize with the guest
Marketing plans
FTC
17. Executive Chef - Sous Chef - Cook - Assistant Cook - and Salad Maker.
Members of a kitchen brigade
Full service
Chief Engineer
Front of the house in lodging
18. Department that directly produces income for the business.
Back of the house in food service
Good Samaritan Law
Six essential nutrients
Revenue center
19. Luxury;First-class/upscale; mid-scale motor hotels; budget/economy
Emotional and social needs met by food
FTC
Theme
Price level classifications of lodging
20. Commercial hotels - luxury hotels - resort/gaming hotels - motels - motor inns - bed and breakfasts - conference centers.
Catering proposal
Members of a kitchen brigade
Three accounting positions
Cater to short-term guests
21. Business executives preference for meetings.
Market segmentation
Hospitality industry definition for technology
Face-to-face meetings
Front of the house in food service
22. Emphasizes and supports the composition of food.
Revenue center
Shape of a plate
Manipulation techniques
RDA
23. Divides and classifies types of cutomers and their needs in order to tailor services - locations - products and prices to their needs.
Market segmentation
Free standing food and beverage
Motel
Light on Foods
24. Monies owed to the business.
Computerized systems
Accounts receivable
RDA
Shape of a plate
25. Informaton about a person - place or thing that is prepared as a news item.
Cater to long-term guests
Publicity
Six essential nutrients
Total compensation package
26. Desired yield/Original yield= Conversion Factor - Multiply the Conversion Factor by quantity of each ingredient in original recipe to get new quantities - ie - Conversion Factor/Original Quantity = New Quantity
Conversion formula to enlarge a recipe
5 categories of cooking used in food prep
Light on Foods
Market segments
27. Design of products and environmnets that are usable by all people to the greatest extent possible.
Front of the house in lodging
Universal design
Yield management
Market segments
28. The business of managing the most important resource used by a business-people.
Human resources
Entrepeneur
Maslow's Hierarchy needs supplied by hospitality operations
Market segments
29. Method of cooking that uses electromagnetic energy to create heat and loses fewer nutrients.
Owner-managed businesses
Price level classifications of lodging
Microwave cooking
Back of the house in lodging
30. Foodservice which compete for customers in an open market.
Emotional and social needs met by food
Computerized systems
Commercial food service
Accounts receivable
31. Name developed as automobiles became widely used in California in 1925.
Shape of a plate
USDA
Functions of food
Motel
32. Method of cooking that uses very little fat.
Retirement age adults
Chief Engineer
Stir-frying
Accounts payable
33. Services are provided by owner and do not have payrolls.
Back of the house in lodging
Owner-operated businesses
Free standing food and beverage
Franchiser
34. Person who works in front of the pss-through window assembling orders before taken to customers.
Human resources
Price level classifications of lodging
Expediter
Revenue center
35. Shelter - rest - food and nourishment-basic physical needs/and safety and security.
Warning
: Invalid argument supplied for foreach() in
/var/www/html/basicversity.com/show_quiz.php
on line
183
36. Sole proprietorship;general partnership;limited partnership;corporation;subchapter S corporation.
Theme
Institutional food service
Five legal forms of business ownership
Menu specifications
37. Reference Daily Intake standards set for for protein - vitamins and minerals.
Accounts payable
Front office department
RDI
Revenue center
38. Responsible for reservations - registration - room assignments - room status - payment collection - telephone operation - departmental bookkeeping - and deposits.
Face-to-face meetings
Front office department
FDA
Shape of a plate
39. Remove moisture and grease; create a picture with the food.
Cater to long-term guests
Technology has impacted food service's
Stir-frying
Key principles of plating food
40. Include food preparation areas - food receiving and food storage areas.Banquest or catering changing room arrangements and decoration. Storage and management of equipment and supplies for banquets.
Back of the house in food service
Maslow's Hierarchy needs supplied by hospitality operations
Six essential nutrients
Publicity
41. A direction or tendency that a significant number of individuals appear to be following.
Trend
Accounts payable
Duties of executive chef
Front office department
42. Speeds oxidation causing loss of nutrients.
Light on Foods
Key principles of plating food
Maslow's Hierarchy needs supplied by hospitality operations
Owner-managed businesses
43. A subject around which decor - food - menu -etc are planned.
Back of the house in lodging
Theme
Universal design
Revenue center
44. Detailed description of services offered and their prices for an event presented to the client.
Free standing food and beverage
Light on Foods
Catering proposal
Revenue center
45. Everything ready- assemblage oall cooking utensils - equipment - and ingredients for cooking.
Computerized systems
Catering contract
Full service
Mise en place
46. Information management.
Warning
: Invalid argument supplied for foreach() in
/var/www/html/basicversity.com/show_quiz.php
on line
183
47. Price of a sleeping room used as the benchmark quotation.
Yield management
Rack rate
Key principles of plating food
Commercial food service
48. Reduce the amount of paper to be managed.
Computerized systems
Face-to-face meetings
Accounts payable
Expediter
49. Chopping and peeling - change food from its original state - especially Vitamin C.
Yield management
Trends affecting hospitality industry
Manipulation techniques
Expediter
50. Federal agency that investigates unfair methods of competition in business.
Front of the house in lodging
FTC
Cater to long-term guests
Three accounting positions