SUBJECTS
|
BROWSE
|
CAREER CENTER
|
POPULAR
|
JOIN
|
LOGIN
Business Skills
|
Soft Skills
|
Basic Literacy
|
Certifications
About
|
Help
|
Privacy
|
Terms
|
Email
Search
Test your basic knowledge |
Hospitality Services
Start Test
Study First
Subject
:
hospitality
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Recommended Dietary Allowances for Americans- nutrient standards for maintenance fo good nutrition.
RDA
Support center
Hospitality industry definition for technology
Owner-operated businesses
2. Supervises kitchen staff - food quality and food cost - kitchen safety - prep lists - mise en place.
Duties of executive chef
Market segments
Back of the house in lodging
Computerized systems
3. Desired yield/Original yield= Conversion Factor - Multiply the Conversion Factor by quantity of each ingredient in original recipe to get new quantities - ie - Conversion Factor/Original Quantity = New Quantity
FDA
Duties of executive chef
Conversion formula to enlarge a recipe
Public relations
4. Federal agency that establishes and enforces food product standards.
USDA
Front of the house in lodging
Total compensation package
A promotion
5. Include food preparation areas - food receiving and food storage areas.Banquest or catering changing room arrangements and decoration. Storage and management of equipment and supplies for banquets.
Theme
Menu specifications
Res ipsa loquitor
Back of the house in food service
6. Operations not associated with a lodging operation.
Owner-operated businesses
Face-to-face meetings
Free standing food and beverage
Theme
7. Information management.
8. 41 F - 140 F which allows foodborne organisms to grow.
9. Protein - carbohydrates -fats - vitamins - minerals -and water.
Computerized systems
Revenue center
RDA
Six essential nutrients
10. Everything ready- assemblage oall cooking utensils - equipment - and ingredients for cooking.
Market segments
Mise en place
Human resources
Entrepeneur
11. Include dining rooms - banquest halls - snack counters - and beverage outlets.
Trend
Front of the house in food service
Cater to short-term guests
Trends affecting hospitality industry
12. Federal agency requiring truthful and informative labeling of products.
Catering contract
Kitchen brigade
FDA
Emotional and social needs met by food
13. Detailed description of services offered and their prices for an event presented to the client.
Limited service
Catering proposal
USDA
Franchiser
14. Security - acceptance - love - business - family.
Res ipsa loquitor
Key control
A promotion
Emotional and social needs met by food
15. Controller - auditor - credit manager.
Functions of food
Falls and cuts
USDA
Three accounting positions
16. All-suite hotels - residential hotels - extended-stay hotels -condominium hotels - institutional housing.
Trend
Cater to long-term guests
Stir-frying
Six essential nutrients
17. Responsible for reservations - registration - room assignments - room status - payment collection - telephone operation - departmental bookkeeping - and deposits.
Front office department
Key control
Institutional food service
Chief Engineer
18. Price of a sleeping room used as the benchmark quotation.
Publicity
Rack rate
Manipulation techniques
Cater to short-term guests
19. Monies owed by the business.
Hospitality industry definition for technology
Trends affecting hospitality industry
Accounts payable
Trend
20. Run by owner but owner also hires a supporting staff of employees.
Accounts receivable
Owner-managed businesses
RDI
Technology has impacted food service's
21. Dry heat-baking - roasting - and broiling; Moist Heat- foods with liquids; Frying-browns by sauteing or flip frying - pan frying - griddle frying - deep frying - or pressure deep frying; Combination Cooking Method-first three methods in a sequence or
5 categories of cooking used in food prep
Back of the house in food service
'The Danger Zone' of temperature
Free standing food and beverage
22. The business of managing the most important resource used by a business-people.
Universal design
Human resources
Commercial food service
Entrepeneur
23. Luxury;First-class/upscale; mid-scale motor hotels; budget/economy
Manipulation techniques
Price level classifications of lodging
Front of the house in food service
Revenue center
24. Final details and pricing signed by the client.
Empathize with the guest
Ecotourism
Catering contract
Price level classifications of lodging
25. Loss of vitamins and minerals to water.
Accounts payable
Menu specifications
Leaching
A promotion
26. Federal agency that investigates unfair methods of competition in business.
4 Methods of Placing Kitchen orders
Market segments
Institutional food service
FTC
27. 'the thing speaks for itself'- the use of circumstantial or indirect evidence of negligence to impose liability.
Leaching
Members of a kitchen brigade
Six essential nutrients
Res ipsa loquitor
28. Divides and classifies types of cutomers and their needs in order to tailor services - locations - products and prices to their needs.
Market segmentation
Total compensation package
Common terms for lodging operations
Ecotourism
29. Growing target market which food services are modifying to accomodate.
USDA
Retirement age adults
Expediter
Front of the house in lodging
30. Tools are used in all aspects of food preparation; utensils are containers used to hold foods such as bowls - pots - pans - pitchers.
FDA
Difference between tools and utensils
Expediter
Emotional and social needs met by food
31. Remove moisture and grease; create a picture with the food.
Key principles of plating food
Empathize with the guest
Franchiser
Market segments
32. Daily Recommended Value-standards for food labeling values for food components and nutrients - such as cholesterol - fat - and fiber.
Catering contract
Kitchen brigade
Face-to-face meetings
DRV
33. Put oneself in antoher's place and understand his or her feelings.
Key principles of plating food
Leaching
Face-to-face meetings
Empathize with the guest
34. Responsible for maintenance and repair of facilities.
Maslow's Hierarchy needs supplied by hospitality operations
Chief Engineer
Total compensation package
Market segmentation
35. A direction or tendency that a significant number of individuals appear to be following.
Trend
Chief Engineer
Light on Foods
Functions of food
36. Guarantees that one who sees a person in serious danger because of negligence of another cannot be charged with contributory negligence when risking his own life to attempt to rescue - provided the attempt is not recklessly made.
Good Samaritan Law
(TQM) Total Quality Management
Manipulation techniques
Emotional and social needs met by food
37. Tourism segment that includes learning about nature and the environment.
4 Methods of Placing Kitchen orders
Ecotourism
Chief Engineer
Common terms for lodging operations
38. A major part of guestroom security.
Key control
Front of the house in food service
Trends affecting hospitality industry
Theme
39. Againg of American population; changes in income - and changes in family.
Trends affecting hospitality industry
Marketing plans
Leaching
Chief Engineer
40. Wages - salaries - bonuses and benefits paid.
Market segments
Total compensation package
Entrepeneur
Franchiser
41. Method of cooking that uses electromagnetic energy to create heat and loses fewer nutrients.
Microwave cooking
Limited service
Full service
Market segments
42. Lodging operations with food and beverage.
Franchiser
Scales for food service
5 categories of cooking used in food prep
Full service
43. Name developed as automobiles became widely used in California in 1925.
Institutional food service
Motel
FDA
Res ipsa loquitor
44. Business executives preference for meetings.
Accounts payable
Owner-operated businesses
Face-to-face meetings
Mise en place
45. Services are provided by owner and do not have payrolls.
Microwave cooking
Theme
Publicity
Owner-operated businesses
46. Executive Chef - Sous Chef - Cook - Assistant Cook - and Salad Maker.
Trends affecting hospitality industry
Members of a kitchen brigade
Mise en place
Microwave cooking
47. Inn - hotel - motel - motor hotel - and motor lodge.
(TQM) Total Quality Management
Theme
Three accounting positions
Common terms for lodging operations
48. Refers to departments that are seen by guests. Includes management - service - front office - accounting - cedit - security - human resources - sales - and reservations.
Rack rate
Franchiser
Empathize with the guest
Front of the house in lodging
49. Refers to departments that are not usually seen by guests. Includes housekeeping and engineering.
Retirement age adults
Back of the house in lodging
Franchiser
Res ipsa loquitor
50. Division of kitchen staff into special areas for different tasks and responsibilities created by Chef Escoffier.
Human resources
Kitchen brigade
FTC
Front office department