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Test your basic knowledge |
Hospitality Services
Start Test
Study First
Subject
:
hospitality
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Reduce the amount of paper to be managed.
Franchiser
Free standing food and beverage
Computerized systems
Members of a kitchen brigade
2. To provide body with fuel to create heat and energy; builds - repairs and maintains the body.
RDI
Public relations
Functions of food
Cater to short-term guests
3. Refers to departments that are seen by guests. Includes management - service - front office - accounting - cedit - security - human resources - sales - and reservations.
Human resources
Front of the house in lodging
Res ipsa loquitor
Six essential nutrients
4. All-suite hotels - residential hotels - extended-stay hotels -condominium hotels - institutional housing.
Cater to long-term guests
Catering proposal
Res ipsa loquitor
Expediter
5. Final details and pricing signed by the client.
Rack rate
Light on Foods
Scales for food service
Catering contract
6. Federal agency requiring truthful and informative labeling of products.
USDA
FDA
Light on Foods
Entrepeneur
7. Include food preparation areas - food receiving and food storage areas.Banquest or catering changing room arrangements and decoration. Storage and management of equipment and supplies for banquets.
Front of the house in food service
Commercial food service
Back of the house in food service
Conversion formula to enlarge a recipe
8. Operations not associated with a lodging operation.
Market segments
Free standing food and beverage
Front of the house in food service
Technology has impacted food service's
9. Wages - salaries - bonuses and benefits paid.
Difference between tools and utensils
A promotion
Art of service
Total compensation package
10. Foodservice which serves a captive audience.
Revenue center
Cater to short-term guests
Institutional food service
Members of a kitchen brigade
11. Federal agency that investigates unfair methods of competition in business.
FTC
Functions of food
Accounts receivable
Revenue center
12. Executive Chef - Sous Chef - Cook - Assistant Cook - and Salad Maker.
Difference between tools and utensils
'The Danger Zone' of temperature
Technology has impacted food service's
Members of a kitchen brigade
13. Desired yield/Original yield= Conversion Factor - Multiply the Conversion Factor by quantity of each ingredient in original recipe to get new quantities - ie - Conversion Factor/Original Quantity = New Quantity
Conversion formula to enlarge a recipe
Revenue center
Technology has impacted food service's
USDA
14. Put oneself in antoher's place and understand his or her feelings.
Trends affecting hospitality industry
Front office department
Empathize with the guest
Marketing plans
15. Include dining rooms - banquest halls - snack counters - and beverage outlets.
Public relations
Front of the house in food service
Duties of executive chef
Menu specifications
16. Responsible for maintenance and repair of facilities.
Owner-operated businesses
Chief Engineer
Members of a kitchen brigade
RDI
17. 1. Server calls order in a clear voice; 2. Written orders placed on a spindle with new orders to right; 3.Designated kitchen employee reads the order aloud; 4. Computer entries.
4 Methods of Placing Kitchen orders
Human resources
Art of service
Market segments
18. Guarantees that one who sees a person in serious danger because of negligence of another cannot be charged with contributory negligence when risking his own life to attempt to rescue - provided the attempt is not recklessly made.
Leaching
Mise en place
Good Samaritan Law
Shape of a plate
19. Division of kitchen staff into special areas for different tasks and responsibilities created by Chef Escoffier.
FDA
Maslow's Hierarchy needs supplied by hospitality operations
Kitchen brigade
Light on Foods
20. Luxury;First-class/upscale; mid-scale motor hotels; budget/economy
(TQM) Total Quality Management
Price level classifications of lodging
Shape of a plate
Public relations
21. Run by owner but owner also hires a supporting staff of employees.
5 categories of cooking used in food prep
RDI
Emotional and social needs met by food
Owner-managed businesses
22. Monies owed by the business.
Shape of a plate
Front office department
Accounts payable
Institutional food service
23. Method of cooking that uses very little fat.
Stir-frying
Art of service
Owner-managed businesses
Ecotourism
24. Refers to departments that are not usually seen by guests. Includes housekeeping and engineering.
Computerized systems
Back of the house in lodging
Conversion formula to enlarge a recipe
Members of a kitchen brigade
25. Sole proprietorship;general partnership;limited partnership;corporation;subchapter S corporation.
Five legal forms of business ownership
Ecotourism
Owner-managed businesses
5 categories of cooking used in food prep
26. Foodservice which compete for customers in an open market.
Commercial food service
Marketing plans
Price level classifications of lodging
Scales for food service
27. Monies owed to the business.
Free standing food and beverage
Empathize with the guest
Front of the house in lodging
Accounts receivable
28. Recommended Dietary Allowances for Americans- nutrient standards for maintenance fo good nutrition.
Owner-managed businesses
Motel
Front office department
RDA
29. Lodging operations without food and beverage.
Limited service
Kitchen brigade
Back of the house in lodging
Six essential nutrients
30. Daily Recommended Value-standards for food labeling values for food components and nutrients - such as cholesterol - fat - and fiber.
Technology has impacted food service's
Cater to short-term guests
Commercial food service
DRV
31. Tools are used in all aspects of food preparation; utensils are containers used to hold foods such as bowls - pots - pans - pitchers.
Difference between tools and utensils
Three accounting positions
4 Methods of Placing Kitchen orders
Trend
32. Commercial hotels - luxury hotels - resort/gaming hotels - motels - motor inns - bed and breakfasts - conference centers.
Key control
Rack rate
Cater to short-term guests
Key principles of plating food
33. Detailed description of services offered and their prices for an event presented to the client.
Motel
Catering proposal
Commercial food service
A promotion
34. Reference Daily Intake standards set for for protein - vitamins and minerals.
RDI
Key principles of plating food
4 Methods of Placing Kitchen orders
Trend
35. Dry heat-baking - roasting - and broiling; Moist Heat- foods with liquids; Frying-browns by sauteing or flip frying - pan frying - griddle frying - deep frying - or pressure deep frying; Combination Cooking Method-first three methods in a sequence or
Key control
5 categories of cooking used in food prep
Art of service
Front of the house in food service
36. Controller - auditor - credit manager.
Public relations
5 categories of cooking used in food prep
Three accounting positions
Five legal forms of business ownership
37. Design of products and environmnets that are usable by all people to the greatest extent possible.
Universal design
Empathize with the guest
Hospitality industry definition for technology
Expediter
38. Services are provided by owner and do not have payrolls.
Back of the house in food service
Owner-operated businesses
Publicity
Entrepeneur
39. Federal agency that establishes and enforces food product standards.
RDI
USDA
Shape of a plate
Conversion formula to enlarge a recipe
40. Lodging operations with food and beverage.
Full service
Support center
Yield management
Expediter
41. 41 F - 140 F which allows foodborne organisms to grow.
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42. These established goals to attract cutomers - stay ahead of competitors - and be profitable.
Full service
Front of the house in lodging
Back of the house in lodging
Marketing plans
43. Protein - carbohydrates -fats - vitamins - minerals -and water.
Good Samaritan Law
Six essential nutrients
Three accounting positions
Five legal forms of business ownership
44. Tourism segment that includes learning about nature and the environment.
Shape of a plate
Public relations
Ecotourism
Human resources
45. Speeds oxidation causing loss of nutrients.
Technology has impacted food service's
Key control
Trends affecting hospitality industry
Light on Foods
46. Name developed as automobiles became widely used in California in 1925.
Conversion formula to enlarge a recipe
Front office department
Motel
Support center
47. Most common job-related accidents.
RDA
Rack rate
Members of a kitchen brigade
Falls and cuts
48. Remove moisture and grease; create a picture with the food.
Entrepeneur
Key principles of plating food
Market segmentation
Three accounting positions
49. Information management.
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50. Communication designed to influence opinion and promote a favorable image - goodwill - or prestige for a company - organzation - or individual.
Good Samaritan Law
Public relations
Five legal forms of business ownership
Computerized systems