Test your basic knowledge |

Hospitality Vocab

Subject : hospitality
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. National Tour Brokers Association-trade association of us tour brokers






2. Local escorted sightseeing trip






3. An all inclusive tour offering services for an established price.






4. Grenwich mean time- solar time and used as the basis for calculating standard time for the entire world






5. World Tourism Organization






6. Estimated time arrival






7. The International Air Transport Association






8. The charge for a better or extra service






9. Hotel accommodations with no meals included in the price of the room






10. To change to a better class of service or accomodation






11. Trans- Atlantic Passenger Steamship Conference






12. Includes a room and English or continental breakfast.






13. Estimated time departure






14. Special family rate policy of hotel which usually provides that no charge is levied for children sharing room with parents






15. Domestic Independant Tour/ Domestic Inclusive Tour






16. American Society of Travel Agents






17. A travel plan Which includes most elements of a vacation such as tranportation - accomodations -and sightseeing






18. Cruise Lines International Association






19. Revenus Per avaliable room






20. A fee collected by a govn't for departure from the city or country






21. A promise by a supplier to provide the best possible accommodation for a client requesting the reservation. mean client will pay for the best available






22. Total Quality Management






23. Average daily rate






24. Hotel accomidations with three meals daily included in the price of the room. aka ' FULL PENSION'






25. Extra commissions paid by airlines - wholesalers - suppliers - govn't.etc bonuses or incentives






26. An area set off from a larger room ( usually for sleeping)






27. Percentage of a hotel or restaurant bill paid by the guest to take the place of a trip - or a travel agents fee charged to the client






28. One or more bedrooms and connecting parlor






29. A discounted fare or hotel rate to be applied at a time that is slow season and usually not the busiest






30. International trade association of local tour operators






31. A calender period between a peak season and off season usually favored by promotional fare






32. Rate Per person in a room shared by two






33. Bermuda plan- room and american breakfast daily






34. Hotel keeper- an owner or manger






35. Certified travel counselor - degree conferred on the completion of a course granted by Institute of Certified Travel Agents- attesting to professional competemce






36. American Hotel Lodging Association






37. A room occupied by two persons and having two single beds






38. A flight booked exclusively for a specific group or groups






39. A term referring to the legally published rates of the hotel






40. A menu or list of items from which guests select various choices and each section is priced seperately






41. Voucher issues by tour operator to cover payment for sightseeing or entertainment feature client






42. Name used by National Railroad passenger corporation- operates almost all intercity passenger trains






43. In the British Isles and Ireland - includes hot or cold cereal - bacon or ham and eggs - toast butter - jam or marmalade and a beverage






44. Large hotel rom with partition dividing bedroom and sitting area






45. Do all possible






46. A room that can be occupied by four persons






47. Official airline guide






48. A limited plan of reduced fares for families traveling together. Usually offered mon-friday- rarely available today






49. American Automobile Association






50. A professional travel escort- sent to supervise arrival details