Test your basic knowledge |

Hospitality Vocab

Subject : hospitality
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. A discounted fare or hotel rate to be applied at a time that is slow season and usually not the busiest






2. Rate Per person in a room shared by two






3. Local escorted sightseeing trip






4. Modified American Plan - room and breakfast and either dinner or lunch






5. An AAA affiliated retail agency organization






6. American Hotel Lodging Association






7. Cruise Lines International Association






8. Trans- Atlantic Passenger Steamship Conference






9. One or more bedrooms and connecting parlor






10. Domestic Independant Tour/ Domestic Inclusive Tour






11. Hotel accomidations with three meals daily included in the price of the room. aka ' FULL PENSION'






12. A fee collected by a govn't for departure from the city or country






13. International trade association of local tour operators






14. Continental plan - room and continental breakfast only






15. Estimated time arrival






16. In the British Isles and Ireland - includes hot or cold cereal - bacon or ham and eggs - toast butter - jam or marmalade and a beverage






17. Voucher issues by tour operator to cover payment for sightseeing or entertainment feature client






18. A term referring to the legally published rates of the hotel






19. An area set off from a larger room ( usually for sleeping)






20. An all inclusive tour offering services for an established price.






21. A professional travel escort- sent to supervise arrival details






22. Hotel keeper- an owner or manger






23. Do all possible






24. Name used by National Railroad passenger corporation- operates almost all intercity passenger trains






25. Percentage of a hotel or restaurant bill paid by the guest to take the place of a trip - or a travel agents fee charged to the client






26. A room that can be occupied by four persons






27. Average daily rate






28. Guest with confirmed reservation who does not arrive and whose reservation was not cancelled

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29. A calender period between a peak season and off season usually favored by promotional fare






30. Federal Aviation Administration - in charge of maintaining safety of airline operations






31. Large hotel rom with partition dividing bedroom and sitting area






32. A person with power to act for a principal supplier






33. Grenwich mean time- solar time and used as the basis for calculating standard time for the entire world






34. Total Quality Management






35. Official airline guide






36. A room occupied by two persons and having two single beds






37. American Society of Travel Agents






38. To change to a better class of service or accomodation






39. The charge for a better or extra service






40. Revenus Per avaliable room






41. Travel offered as a reward by business to employees as an incentive to stimulate sales or as a reward






42. Estimated time departure






43. Includes a room and English or continental breakfast.






44. The industries that provide and market services and facilities for pleasure travel






45. World Tourism Organization






46. Special family rate policy of hotel which usually provides that no charge is levied for children sharing room with parents






47. Hotel accommodations with no meals included in the price of the room






48. A promise by a supplier to provide the best possible accommodation for a client requesting the reservation. mean client will pay for the best available






49. A travel plan Which includes most elements of a vacation such as tranportation - accomodations -and sightseeing






50. American Automobile Association