Test your basic knowledge |

Hospitality Vocab

Subject : hospitality
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. A room occupied by two persons and having two single beds






2. A professional travel escort- sent to supervise arrival details






3. American Automobile Association






4. Modified American Plan - room and breakfast and either dinner or lunch






5. Extra commissions paid by airlines - wholesalers - suppliers - govn't.etc bonuses or incentives






6. Percentage of a hotel or restaurant bill paid by the guest to take the place of a trip - or a travel agents fee charged to the client






7. National Tour Brokers Association-trade association of us tour brokers






8. A room occupied by three persons






9. A term referring to the legally published rates of the hotel






10. The International Air Transport Association






11. Certified travel counselor - degree conferred on the completion of a course granted by Institute of Certified Travel Agents- attesting to professional competemce






12. Federal Aviation Administration - in charge of maintaining safety of airline operations






13. Name used by National Railroad passenger corporation- operates almost all intercity passenger trains






14. Cruise Lines International Association






15. To change to a better class of service or accomodation






16. Local escorted sightseeing trip






17. A flight booked exclusively for a specific group or groups






18. A room that can be occupied by four persons






19. World Tourism Organization






20. American Society of Travel Agents






21. Trans- Atlantic Passenger Steamship Conference






22. Revenus Per avaliable room






23. A discounted fare or hotel rate to be applied at a time that is slow season and usually not the busiest






24. In the British Isles and Ireland - includes hot or cold cereal - bacon or ham and eggs - toast butter - jam or marmalade and a beverage






25. Includes a room and English or continental breakfast.






26. One or more bedrooms and connecting parlor






27. Estimated time arrival






28. A calender period between a peak season and off season usually favored by promotional fare






29. Hotel accomidations with three meals daily included in the price of the room. aka ' FULL PENSION'






30. Domestic Independant Tour/ Domestic Inclusive Tour






31. Guest with confirmed reservation who does not arrive and whose reservation was not cancelled


32. Do all possible






33. An AAA affiliated retail agency organization






34. A travel plan Which includes most elements of a vacation such as tranportation - accomodations -and sightseeing






35. Average daily rate






36. The industries that provide and market services and facilities for pleasure travel






37. Hotel accommodations with no meals included in the price of the room






38. A person with power to act for a principal supplier






39. Air Transport Association of America






40. A menu or list of items from which guests select various choices and each section is priced seperately






41. Hotel keeper- an owner or manger






42. A promise by a supplier to provide the best possible accommodation for a client requesting the reservation. mean client will pay for the best available






43. Large hotel rom with partition dividing bedroom and sitting area






44. American Hotel Lodging Association






45. An area set off from a larger room ( usually for sleeping)






46. Travel offered as a reward by business to employees as an incentive to stimulate sales or as a reward






47. Voucher issues by tour operator to cover payment for sightseeing or entertainment feature client






48. Grenwich mean time- solar time and used as the basis for calculating standard time for the entire world






49. The charge for a better or extra service






50. Special family rate policy of hotel which usually provides that no charge is levied for children sharing room with parents