SUBJECTS
|
BROWSE
|
CAREER CENTER
|
POPULAR
|
JOIN
|
LOGIN
Business Skills
|
Soft Skills
|
Basic Literacy
|
Certifications
About
|
Help
|
Privacy
|
Terms
|
Email
Search
Test your basic knowledge |
Hospitality Vocab
Start Test
Study First
Subject
:
hospitality
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. National Tour Brokers Association-trade association of us tour brokers
Double occupancy rate
NTBA
AMTRAK
CTC
2. A room that can be occupied by four persons
TQM
GMT
A la Carte
Quad
3. Certified travel counselor - degree conferred on the completion of a course granted by Institute of Certified Travel Agents- attesting to professional competemce
European Plan
'No-Show'
CTC
Toursim
4. Do all possible
Upgrade
Family Plan [Airline]
DAPO
FAA
5. Average daily rate
AHLA
CTC
CLIA
ADR
6. Rate Per person in a room shared by two
override
TAPC
DAPO
Double occupancy rate
7. Federal Aviation Administration - in charge of maintaining safety of airline operations
ATA
Supplement
FAA
Alcove
8. Continental plan - room and continental breakfast only
CP
WTO
Incentive Travel
DAPO
9. In the British Isles and Ireland - includes hot or cold cereal - bacon or ham and eggs - toast butter - jam or marmalade and a beverage
ATA
Quad
English breakfast
Rack Rate
10. A discounted fare or hotel rate to be applied at a time that is slow season and usually not the busiest
Off-peak
A la Carte
BP
Triple
11. Extra commissions paid by airlines - wholesalers - suppliers - govn't.etc bonuses or incentives
A la Carte
Family Plan [hotel]
override
'No-Show'
12. Modified American Plan - room and breakfast and either dinner or lunch
MAP
Bed and Breakfast
NTBA
Hotelier
13. Guest with confirmed reservation who does not arrive and whose reservation was not cancelled
Warning
: Invalid argument supplied for foreach() in
/var/www/html/basicversity.com/show_quiz.php
on line
183
14. Revenus Per avaliable room
REVPAR
A la Carte
ATA
Off-peak
15. A promise by a supplier to provide the best possible accommodation for a client requesting the reservation. mean client will pay for the best available
Best Available
Tour Voucher
GMT
CLIA
16. Estimated time arrival
AAA World Wide Travel
NTBA
ETA
AHLA
17. A menu or list of items from which guests select various choices and each section is priced seperately
A la Carte
NTBA
Alcove
ASTA
18. A room occupied by three persons
All expense tour
Family Plan [hotel]
Double occupancy rate
Triple
19. One or more bedrooms and connecting parlor
Suite
IATA
override
DAPO
20. Domestic Independant Tour/ Domestic Inclusive Tour
DIT
BP
Courier
Continental Plan
21. Lodging and continental breakfast
WTO
Continental Plan
Toursim
ADR
22. A professional travel escort- sent to supervise arrival details
Departure Tax
Family Plan [hotel]
Incentive Travel
Courier
23. Large hotel rom with partition dividing bedroom and sitting area
Departure Tax
Junior Suite
WTO
ADR
24. Hotel accommodations with no meals included in the price of the room
European Plan
American Plan
ATA
REVPAR
25. American Society of Travel Agents
Rack Rate
ASTA
Shoulder fare - rate or season
Departure Tax
26. A fee collected by a govn't for departure from the city or country
Service Charge
Suite
Departure Tax
Charter Flight
27. American Hotel Lodging Association
Service Charge
AHLA
Double occupancy rate
CLIA
28. Includes a room and English or continental breakfast.
NTBA
override
Bed and Breakfast
Upgrade
29. An area set off from a larger room ( usually for sleeping)
Alcove
CP
Off-peak
Quad
30. Name used by National Railroad passenger corporation- operates almost all intercity passenger trains
Departure Tax
AMTRAK
BP
Guided Tour
31. Hotel keeper- an owner or manger
CLIA
Family Plan [Airline]
Hotelier
A la Carte
32. A person with power to act for a principal supplier
Off-peak
Agent
WTO
Family Plan [Airline]
33. Estimated time departure
CLIA
ETD
AAA
Upgrade
34. American Automobile Association
AAA
Incentive Travel
Suite
IATA
35. The charge for a better or extra service
Service Charge
Supplement
REVPAR
AAA
36. World Tourism Organization
Rack Rate
Shoulder fare - rate or season
WTO
GMT
37. Local escorted sightseeing trip
Incentive Travel
Agent
Guided Tour
Junior Suite
38. A limited plan of reduced fares for families traveling together. Usually offered mon-friday- rarely available today
CTC
Incentive Travel
Family Plan [Airline]
AHLA
39. Voucher issues by tour operator to cover payment for sightseeing or entertainment feature client
Off-peak
Continental Plan
Tour Voucher
ATA
40. To change to a better class of service or accomodation
Supplement
Upgrade
Charter Flight
Service Charge
41. Special family rate policy of hotel which usually provides that no charge is levied for children sharing room with parents
ETA
Hotelier
TAPC
Family Plan [hotel]
42. A calender period between a peak season and off season usually favored by promotional fare
Shoulder fare - rate or season
Family Plan [hotel]
Family Plan [Airline]
Departure Tax
43. Hotel accomidations with three meals daily included in the price of the room. aka ' FULL PENSION'
Agent
American Plan
AMTRAK
REVPAR
44. Percentage of a hotel or restaurant bill paid by the guest to take the place of a trip - or a travel agents fee charged to the client
Service Charge
Supplement
American Plan
CP
45. Official airline guide
Rack Rate
Triple
OAG
NTBA
46. Bermuda plan- room and american breakfast daily
Service Charge
BP
American Plan
TQM
47. Travel offered as a reward by business to employees as an incentive to stimulate sales or as a reward
Rack Rate
American Sightseeing Association
Incentive Travel
Guided Tour
48. A travel plan Which includes most elements of a vacation such as tranportation - accomodations -and sightseeing
Junior Suite
Tour package
American Plan
CLIA
49. A flight booked exclusively for a specific group or groups
AAA
American Plan
Charter Flight
ADR
50. Cruise Lines International Association
Tour Voucher
TAPC
Departure Tax
CLIA