Test your basic knowledge |

Hospitality Vocab

Subject : hospitality
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Average daily rate






2. American Hotel Lodging Association






3. A discounted fare or hotel rate to be applied at a time that is slow season and usually not the busiest






4. The International Air Transport Association






5. World Tourism Organization






6. Cruise Lines International Association






7. Voucher issues by tour operator to cover payment for sightseeing or entertainment feature client






8. Continental plan - room and continental breakfast only






9. A limited plan of reduced fares for families traveling together. Usually offered mon-friday- rarely available today






10. The charge for a better or extra service






11. A term referring to the legally published rates of the hotel






12. Total Quality Management






13. Revenus Per avaliable room






14. One or more bedrooms and connecting parlor






15. Extra commissions paid by airlines - wholesalers - suppliers - govn't.etc bonuses or incentives






16. Special family rate policy of hotel which usually provides that no charge is levied for children sharing room with parents






17. International trade association of local tour operators






18. A promise by a supplier to provide the best possible accommodation for a client requesting the reservation. mean client will pay for the best available






19. Travel offered as a reward by business to employees as an incentive to stimulate sales or as a reward






20. Domestic Independant Tour/ Domestic Inclusive Tour






21. A flight booked exclusively for a specific group or groups






22. To change to a better class of service or accomodation






23. A person with power to act for a principal supplier






24. Do all possible






25. A room that can be occupied by four persons






26. Grenwich mean time- solar time and used as the basis for calculating standard time for the entire world






27. An area set off from a larger room ( usually for sleeping)






28. An all inclusive tour offering services for an established price.






29. Modified American Plan - room and breakfast and either dinner or lunch






30. Percentage of a hotel or restaurant bill paid by the guest to take the place of a trip - or a travel agents fee charged to the client






31. A room occupied by three persons






32. Lodging and continental breakfast






33. Local escorted sightseeing trip






34. Rate Per person in a room shared by two






35. The industries that provide and market services and facilities for pleasure travel






36. An AAA affiliated retail agency organization






37. Trans- Atlantic Passenger Steamship Conference






38. A fee collected by a govn't for departure from the city or country






39. American Society of Travel Agents






40. Name used by National Railroad passenger corporation- operates almost all intercity passenger trains






41. Hotel accomidations with three meals daily included in the price of the room. aka ' FULL PENSION'






42. Air Transport Association of America






43. A calender period between a peak season and off season usually favored by promotional fare






44. American Automobile Association






45. Bermuda plan- room and american breakfast daily






46. A professional travel escort- sent to supervise arrival details






47. Hotel accommodations with no meals included in the price of the room






48. A menu or list of items from which guests select various choices and each section is priced seperately






49. Estimated time departure






50. A room occupied by two persons and having two single beds