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Hospitality Vocab

Subject : hospitality
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Modified American Plan - room and breakfast and either dinner or lunch






2. Certified travel counselor - degree conferred on the completion of a course granted by Institute of Certified Travel Agents- attesting to professional competemce






3. Extra commissions paid by airlines - wholesalers - suppliers - govn't.etc bonuses or incentives






4. The industries that provide and market services and facilities for pleasure travel






5. Hotel accommodations with no meals included in the price of the room






6. World Tourism Organization






7. Estimated time departure






8. An all inclusive tour offering services for an established price.






9. Continental plan - room and continental breakfast only






10. A person with power to act for a principal supplier






11. Percentage of a hotel or restaurant bill paid by the guest to take the place of a trip - or a travel agents fee charged to the client






12. A menu or list of items from which guests select various choices and each section is priced seperately






13. International trade association of local tour operators






14. Trans- Atlantic Passenger Steamship Conference






15. Do all possible






16. A room that can be occupied by four persons






17. Lodging and continental breakfast






18. Special family rate policy of hotel which usually provides that no charge is levied for children sharing room with parents






19. Domestic Independant Tour/ Domestic Inclusive Tour






20. Total Quality Management






21. Air Transport Association of America






22. American Society of Travel Agents






23. The charge for a better or extra service






24. A term referring to the legally published rates of the hotel






25. In the British Isles and Ireland - includes hot or cold cereal - bacon or ham and eggs - toast butter - jam or marmalade and a beverage






26. One or more bedrooms and connecting parlor






27. A room occupied by two persons and having two single beds






28. A travel plan Which includes most elements of a vacation such as tranportation - accomodations -and sightseeing






29. A calender period between a peak season and off season usually favored by promotional fare






30. Hotel accomidations with three meals daily included in the price of the room. aka ' FULL PENSION'






31. The International Air Transport Association






32. Name used by National Railroad passenger corporation- operates almost all intercity passenger trains






33. A flight booked exclusively for a specific group or groups






34. Guest with confirmed reservation who does not arrive and whose reservation was not cancelled

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35. A limited plan of reduced fares for families traveling together. Usually offered mon-friday- rarely available today






36. An AAA affiliated retail agency organization






37. American Hotel Lodging Association






38. A discounted fare or hotel rate to be applied at a time that is slow season and usually not the busiest






39. Voucher issues by tour operator to cover payment for sightseeing or entertainment feature client






40. Revenus Per avaliable room






41. Travel offered as a reward by business to employees as an incentive to stimulate sales or as a reward






42. A room occupied by three persons






43. National Tour Brokers Association-trade association of us tour brokers






44. Includes a room and English or continental breakfast.






45. A fee collected by a govn't for departure from the city or country






46. Official airline guide






47. Bermuda plan- room and american breakfast daily






48. A professional travel escort- sent to supervise arrival details






49. Local escorted sightseeing trip






50. Estimated time arrival