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Hospitality Vocab

Subject : hospitality
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Special family rate policy of hotel which usually provides that no charge is levied for children sharing room with parents






2. Federal Aviation Administration - in charge of maintaining safety of airline operations






3. A discounted fare or hotel rate to be applied at a time that is slow season and usually not the busiest






4. American Hotel Lodging Association






5. Average daily rate






6. Estimated time departure






7. A menu or list of items from which guests select various choices and each section is priced seperately






8. Continental plan - room and continental breakfast only






9. Voucher issues by tour operator to cover payment for sightseeing or entertainment feature client






10. A term referring to the legally published rates of the hotel






11. Cruise Lines International Association






12. American Automobile Association






13. Hotel keeper- an owner or manger






14. International trade association of local tour operators






15. Domestic Independant Tour/ Domestic Inclusive Tour






16. Revenus Per avaliable room






17. A room occupied by three persons






18. World Tourism Organization






19. The International Air Transport Association






20. Lodging and continental breakfast






21. Travel offered as a reward by business to employees as an incentive to stimulate sales or as a reward






22. National Tour Brokers Association-trade association of us tour brokers






23. Bermuda plan- room and american breakfast daily






24. Rate Per person in a room shared by two






25. An all inclusive tour offering services for an established price.






26. To change to a better class of service or accomodation






27. A limited plan of reduced fares for families traveling together. Usually offered mon-friday- rarely available today






28. Modified American Plan - room and breakfast and either dinner or lunch






29. A calender period between a peak season and off season usually favored by promotional fare






30. An area set off from a larger room ( usually for sleeping)






31. A person with power to act for a principal supplier






32. Name used by National Railroad passenger corporation- operates almost all intercity passenger trains






33. The industries that provide and market services and facilities for pleasure travel






34. A professional travel escort- sent to supervise arrival details






35. Do all possible






36. American Society of Travel Agents






37. In the British Isles and Ireland - includes hot or cold cereal - bacon or ham and eggs - toast butter - jam or marmalade and a beverage






38. The charge for a better or extra service






39. A promise by a supplier to provide the best possible accommodation for a client requesting the reservation. mean client will pay for the best available






40. Guest with confirmed reservation who does not arrive and whose reservation was not cancelled

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41. Includes a room and English or continental breakfast.






42. A flight booked exclusively for a specific group or groups






43. One or more bedrooms and connecting parlor






44. Percentage of a hotel or restaurant bill paid by the guest to take the place of a trip - or a travel agents fee charged to the client






45. Estimated time arrival






46. Hotel accommodations with no meals included in the price of the room






47. An AAA affiliated retail agency organization






48. A travel plan Which includes most elements of a vacation such as tranportation - accomodations -and sightseeing






49. A room that can be occupied by four persons






50. A room occupied by two persons and having two single beds







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