Test your basic knowledge |

Hospitality Vocab

Subject : hospitality
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. A person with power to act for a principal supplier






2. In the British Isles and Ireland - includes hot or cold cereal - bacon or ham and eggs - toast butter - jam or marmalade and a beverage






3. A fee collected by a govn't for departure from the city or country






4. Federal Aviation Administration - in charge of maintaining safety of airline operations






5. Estimated time departure






6. A discounted fare or hotel rate to be applied at a time that is slow season and usually not the busiest






7. The charge for a better or extra service






8. A menu or list of items from which guests select various choices and each section is priced seperately






9. A promise by a supplier to provide the best possible accommodation for a client requesting the reservation. mean client will pay for the best available






10. The International Air Transport Association






11. A term referring to the legally published rates of the hotel






12. Special family rate policy of hotel which usually provides that no charge is levied for children sharing room with parents






13. To change to a better class of service or accomodation






14. An all inclusive tour offering services for an established price.






15. A room that can be occupied by four persons






16. National Tour Brokers Association-trade association of us tour brokers






17. Name used by National Railroad passenger corporation- operates almost all intercity passenger trains






18. Hotel accommodations with no meals included in the price of the room






19. Continental plan - room and continental breakfast only






20. Voucher issues by tour operator to cover payment for sightseeing or entertainment feature client






21. A room occupied by three persons






22. Grenwich mean time- solar time and used as the basis for calculating standard time for the entire world






23. Certified travel counselor - degree conferred on the completion of a course granted by Institute of Certified Travel Agents- attesting to professional competemce






24. Domestic Independant Tour/ Domestic Inclusive Tour






25. Official airline guide






26. Guest with confirmed reservation who does not arrive and whose reservation was not cancelled


27. Lodging and continental breakfast






28. Air Transport Association of America






29. International trade association of local tour operators






30. Trans- Atlantic Passenger Steamship Conference






31. Modified American Plan - room and breakfast and either dinner or lunch






32. Travel offered as a reward by business to employees as an incentive to stimulate sales or as a reward






33. Bermuda plan- room and american breakfast daily






34. A room occupied by two persons and having two single beds






35. The industries that provide and market services and facilities for pleasure travel






36. One or more bedrooms and connecting parlor






37. A travel plan Which includes most elements of a vacation such as tranportation - accomodations -and sightseeing






38. A professional travel escort- sent to supervise arrival details






39. Rate Per person in a room shared by two






40. World Tourism Organization






41. Extra commissions paid by airlines - wholesalers - suppliers - govn't.etc bonuses or incentives






42. Hotel keeper- an owner or manger






43. Includes a room and English or continental breakfast.






44. Cruise Lines International Association






45. A flight booked exclusively for a specific group or groups






46. An AAA affiliated retail agency organization






47. A limited plan of reduced fares for families traveling together. Usually offered mon-friday- rarely available today






48. Hotel accomidations with three meals daily included in the price of the room. aka ' FULL PENSION'






49. American Automobile Association






50. Estimated time arrival