Test your basic knowledge |

Hospitality Vocab

Subject : hospitality
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. American Society of Travel Agents






2. One or more bedrooms and connecting parlor






3. Cruise Lines International Association






4. A discounted fare or hotel rate to be applied at a time that is slow season and usually not the busiest






5. American Hotel Lodging Association






6. Do all possible






7. Total Quality Management






8. A flight booked exclusively for a specific group or groups






9. A term referring to the legally published rates of the hotel






10. Air Transport Association of America






11. Large hotel rom with partition dividing bedroom and sitting area






12. Estimated time departure






13. A menu or list of items from which guests select various choices and each section is priced seperately






14. Local escorted sightseeing trip






15. A calender period between a peak season and off season usually favored by promotional fare






16. Estimated time arrival






17. World Tourism Organization






18. International trade association of local tour operators






19. A room that can be occupied by four persons






20. American Automobile Association






21. Hotel accomidations with three meals daily included in the price of the room. aka ' FULL PENSION'






22. A travel plan Which includes most elements of a vacation such as tranportation - accomodations -and sightseeing






23. To change to a better class of service or accomodation






24. Modified American Plan - room and breakfast and either dinner or lunch






25. A room occupied by two persons and having two single beds






26. Certified travel counselor - degree conferred on the completion of a course granted by Institute of Certified Travel Agents- attesting to professional competemce






27. Special family rate policy of hotel which usually provides that no charge is levied for children sharing room with parents






28. A person with power to act for a principal supplier






29. Hotel keeper- an owner or manger






30. Domestic Independant Tour/ Domestic Inclusive Tour






31. Official airline guide






32. Grenwich mean time- solar time and used as the basis for calculating standard time for the entire world






33. The International Air Transport Association






34. A promise by a supplier to provide the best possible accommodation for a client requesting the reservation. mean client will pay for the best available






35. Extra commissions paid by airlines - wholesalers - suppliers - govn't.etc bonuses or incentives






36. Name used by National Railroad passenger corporation- operates almost all intercity passenger trains






37. National Tour Brokers Association-trade association of us tour brokers






38. In the British Isles and Ireland - includes hot or cold cereal - bacon or ham and eggs - toast butter - jam or marmalade and a beverage






39. Hotel accommodations with no meals included in the price of the room






40. Trans- Atlantic Passenger Steamship Conference






41. A professional travel escort- sent to supervise arrival details






42. Voucher issues by tour operator to cover payment for sightseeing or entertainment feature client






43. Revenus Per avaliable room






44. An AAA affiliated retail agency organization






45. Average daily rate






46. A fee collected by a govn't for departure from the city or country






47. Rate Per person in a room shared by two






48. Travel offered as a reward by business to employees as an incentive to stimulate sales or as a reward






49. The industries that provide and market services and facilities for pleasure travel






50. An all inclusive tour offering services for an established price.