Test your basic knowledge |

Hospitality Vocab

Subject : hospitality
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. A menu or list of items from which guests select various choices and each section is priced seperately






2. Large hotel rom with partition dividing bedroom and sitting area






3. A room occupied by two persons and having two single beds






4. The International Air Transport Association






5. Continental plan - room and continental breakfast only






6. Air Transport Association of America






7. A discounted fare or hotel rate to be applied at a time that is slow season and usually not the busiest






8. Revenus Per avaliable room






9. To change to a better class of service or accomodation






10. Trans- Atlantic Passenger Steamship Conference






11. International trade association of local tour operators






12. An all inclusive tour offering services for an established price.






13. A professional travel escort- sent to supervise arrival details






14. A promise by a supplier to provide the best possible accommodation for a client requesting the reservation. mean client will pay for the best available






15. A room occupied by three persons






16. American Automobile Association






17. Certified travel counselor - degree conferred on the completion of a course granted by Institute of Certified Travel Agents- attesting to professional competemce






18. World Tourism Organization






19. The charge for a better or extra service






20. Hotel accommodations with no meals included in the price of the room






21. Cruise Lines International Association






22. Includes a room and English or continental breakfast.






23. Modified American Plan - room and breakfast and either dinner or lunch






24. An AAA affiliated retail agency organization






25. An area set off from a larger room ( usually for sleeping)






26. Local escorted sightseeing trip






27. National Tour Brokers Association-trade association of us tour brokers






28. Bermuda plan- room and american breakfast daily






29. Hotel accomidations with three meals daily included in the price of the room. aka ' FULL PENSION'






30. Estimated time arrival






31. Average daily rate






32. Do all possible






33. Percentage of a hotel or restaurant bill paid by the guest to take the place of a trip - or a travel agents fee charged to the client






34. Extra commissions paid by airlines - wholesalers - suppliers - govn't.etc bonuses or incentives






35. A travel plan Which includes most elements of a vacation such as tranportation - accomodations -and sightseeing






36. Estimated time departure






37. Lodging and continental breakfast






38. Domestic Independant Tour/ Domestic Inclusive Tour






39. Travel offered as a reward by business to employees as an incentive to stimulate sales or as a reward






40. A room that can be occupied by four persons






41. Guest with confirmed reservation who does not arrive and whose reservation was not cancelled

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42. Rate Per person in a room shared by two






43. Name used by National Railroad passenger corporation- operates almost all intercity passenger trains






44. American Hotel Lodging Association






45. A person with power to act for a principal supplier






46. Grenwich mean time- solar time and used as the basis for calculating standard time for the entire world






47. One or more bedrooms and connecting parlor






48. A flight booked exclusively for a specific group or groups






49. A limited plan of reduced fares for families traveling together. Usually offered mon-friday- rarely available today






50. Official airline guide