SUBJECTS
|
BROWSE
|
CAREER CENTER
|
POPULAR
|
JOIN
|
LOGIN
Business Skills
|
Soft Skills
|
Basic Literacy
|
Certifications
About
|
Help
|
Privacy
|
Terms
|
Email
Search
Test your basic knowledge |
Hospitality Vocab
Start Test
Study First
Subject
:
hospitality
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. An area set off from a larger room ( usually for sleeping)
AAA
AMTRAK
Incentive Travel
Alcove
2. A travel plan Which includes most elements of a vacation such as tranportation - accomodations -and sightseeing
Tour package
GMT
Guided Tour
Junior Suite
3. Estimated time departure
ETD
Best Available
Incentive Travel
MAP
4. American Automobile Association
A la Carte
AMTRAK
AAA
IATA
5. In the British Isles and Ireland - includes hot or cold cereal - bacon or ham and eggs - toast butter - jam or marmalade and a beverage
English breakfast
Upgrade
TAPC
Twin
6. Federal Aviation Administration - in charge of maintaining safety of airline operations
FAA
Twin
WTO
ADR
7. Modified American Plan - room and breakfast and either dinner or lunch
MAP
CTC
Twin
IATA
8. A menu or list of items from which guests select various choices and each section is priced seperately
'No-Show'
A la Carte
Guided Tour
Tour package
9. To change to a better class of service or accomodation
All expense tour
TAPC
Double occupancy rate
Upgrade
10. Rate Per person in a room shared by two
Suite
Double occupancy rate
TQM
Family Plan [Airline]
11. Travel offered as a reward by business to employees as an incentive to stimulate sales or as a reward
English breakfast
Continental Plan
ASTA
Incentive Travel
12. Continental plan - room and continental breakfast only
Courier
CP
AMTRAK
IATA
13. Average daily rate
CLIA
BP
ADR
ASTA
14. Local escorted sightseeing trip
All expense tour
Suite
CLIA
Guided Tour
15. International trade association of local tour operators
Charter Flight
Family Plan [hotel]
American Plan
American Sightseeing Association
16. A professional travel escort- sent to supervise arrival details
Hotelier
GMT
Triple
Courier
17. National Tour Brokers Association-trade association of us tour brokers
AMTRAK
Junior Suite
Toursim
NTBA
18. Certified travel counselor - degree conferred on the completion of a course granted by Institute of Certified Travel Agents- attesting to professional competemce
CTC
REVPAR
TQM
WTO
19. Grenwich mean time- solar time and used as the basis for calculating standard time for the entire world
GMT
DAPO
ATA
Shoulder fare - rate or season
20. A calender period between a peak season and off season usually favored by promotional fare
Twin
WTO
AHLA
Shoulder fare - rate or season
21. A room that can be occupied by four persons
ETD
Service Charge
AAA
Quad
22. Hotel keeper- an owner or manger
AMTRAK
Best Available
Suite
Hotelier
23. Voucher issues by tour operator to cover payment for sightseeing or entertainment feature client
Family Plan [Airline]
Tour Voucher
NTBA
Quad
24. Special family rate policy of hotel which usually provides that no charge is levied for children sharing room with parents
Continental Plan
Best Available
Family Plan [hotel]
DIT
25. Trans- Atlantic Passenger Steamship Conference
All expense tour
NTBA
TAPC
AMTRAK
26. Lodging and continental breakfast
TQM
Toursim
Continental Plan
Off-peak
27. Includes a room and English or continental breakfast.
All expense tour
Guided Tour
Incentive Travel
Bed and Breakfast
28. Large hotel rom with partition dividing bedroom and sitting area
Junior Suite
Twin
DIT
REVPAR
29. Cruise Lines International Association
Courier
CLIA
Charter Flight
Upgrade
30. A term referring to the legally published rates of the hotel
Rack Rate
Quad
Family Plan [Airline]
Double occupancy rate
31. A room occupied by two persons and having two single beds
Twin
Agent
DIT
TAPC
32. The industries that provide and market services and facilities for pleasure travel
Courier
Departure Tax
American Plan
Toursim
33. Guest with confirmed reservation who does not arrive and whose reservation was not cancelled
Warning
: Invalid argument supplied for foreach() in
/var/www/html/basicversity.com/show_quiz.php
on line
183
34. American Society of Travel Agents
ADR
ASTA
IATA
Upgrade
35. World Tourism Organization
AHLA
WTO
ADR
Guided Tour
36. A flight booked exclusively for a specific group or groups
ADR
Junior Suite
Charter Flight
Courier
37. An all inclusive tour offering services for an established price.
Family Plan [hotel]
All expense tour
Best Available
Shoulder fare - rate or season
38. One or more bedrooms and connecting parlor
REVPAR
Suite
Bed and Breakfast
CLIA
39. Name used by National Railroad passenger corporation- operates almost all intercity passenger trains
AMTRAK
CP
Family Plan [hotel]
Supplement
40. A promise by a supplier to provide the best possible accommodation for a client requesting the reservation. mean client will pay for the best available
IATA
Tour package
REVPAR
Best Available
41. A limited plan of reduced fares for families traveling together. Usually offered mon-friday- rarely available today
Family Plan [Airline]
ETA
TQM
CLIA
42. An AAA affiliated retail agency organization
Family Plan [hotel]
AAA World Wide Travel
REVPAR
English breakfast
43. Hotel accomidations with three meals daily included in the price of the room. aka ' FULL PENSION'
A la Carte
CLIA
Service Charge
American Plan
44. Extra commissions paid by airlines - wholesalers - suppliers - govn't.etc bonuses or incentives
AHLA
override
Toursim
Agent
45. A discounted fare or hotel rate to be applied at a time that is slow season and usually not the busiest
Off-peak
CTC
All expense tour
American Plan
46. A room occupied by three persons
Double occupancy rate
Triple
English breakfast
Tour Voucher
47. The charge for a better or extra service
Alcove
Supplement
AAA
Triple
48. Do all possible
AAA World Wide Travel
Upgrade
English breakfast
DAPO
49. Domestic Independant Tour/ Domestic Inclusive Tour
Charter Flight
DIT
Tour Voucher
Best Available
50. Estimated time arrival
Junior Suite
CTC
ATA
ETA