Test your basic knowledge |

Hospitality Vocab

Subject : hospitality
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. American Automobile Association






2. Large hotel rom with partition dividing bedroom and sitting area






3. In the British Isles and Ireland - includes hot or cold cereal - bacon or ham and eggs - toast butter - jam or marmalade and a beverage






4. Includes a room and English or continental breakfast.






5. A room that can be occupied by four persons






6. Guest with confirmed reservation who does not arrive and whose reservation was not cancelled


7. Special family rate policy of hotel which usually provides that no charge is levied for children sharing room with parents






8. An area set off from a larger room ( usually for sleeping)






9. Voucher issues by tour operator to cover payment for sightseeing or entertainment feature client






10. American Society of Travel Agents






11. The charge for a better or extra service






12. Estimated time departure






13. Bermuda plan- room and american breakfast daily






14. National Tour Brokers Association-trade association of us tour brokers






15. Average daily rate






16. A promise by a supplier to provide the best possible accommodation for a client requesting the reservation. mean client will pay for the best available






17. Percentage of a hotel or restaurant bill paid by the guest to take the place of a trip - or a travel agents fee charged to the client






18. Do all possible






19. Extra commissions paid by airlines - wholesalers - suppliers - govn't.etc bonuses or incentives






20. A professional travel escort- sent to supervise arrival details






21. A term referring to the legally published rates of the hotel






22. A menu or list of items from which guests select various choices and each section is priced seperately






23. Local escorted sightseeing trip






24. Continental plan - room and continental breakfast only






25. World Tourism Organization






26. A limited plan of reduced fares for families traveling together. Usually offered mon-friday- rarely available today






27. The International Air Transport Association






28. Hotel keeper- an owner or manger






29. Official airline guide






30. A travel plan Which includes most elements of a vacation such as tranportation - accomodations -and sightseeing






31. Estimated time arrival






32. An all inclusive tour offering services for an established price.






33. A room occupied by two persons and having two single beds






34. Federal Aviation Administration - in charge of maintaining safety of airline operations






35. A room occupied by three persons






36. Name used by National Railroad passenger corporation- operates almost all intercity passenger trains






37. Grenwich mean time- solar time and used as the basis for calculating standard time for the entire world






38. An AAA affiliated retail agency organization






39. Cruise Lines International Association






40. Modified American Plan - room and breakfast and either dinner or lunch






41. Trans- Atlantic Passenger Steamship Conference






42. Hotel accommodations with no meals included in the price of the room






43. One or more bedrooms and connecting parlor






44. A fee collected by a govn't for departure from the city or country






45. A flight booked exclusively for a specific group or groups






46. A person with power to act for a principal supplier






47. Air Transport Association of America






48. A calender period between a peak season and off season usually favored by promotional fare






49. International trade association of local tour operators






50. Rate Per person in a room shared by two