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Hospitality Vocab

Subject : hospitality
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. A limited plan of reduced fares for families traveling together. Usually offered mon-friday- rarely available today






2. One or more bedrooms and connecting parlor






3. A flight booked exclusively for a specific group or groups






4. The International Air Transport Association






5. Hotel accommodations with no meals included in the price of the room






6. Modified American Plan - room and breakfast and either dinner or lunch






7. Guest with confirmed reservation who does not arrive and whose reservation was not cancelled


8. A room that can be occupied by four persons






9. Hotel keeper- an owner or manger






10. The industries that provide and market services and facilities for pleasure travel






11. A term referring to the legally published rates of the hotel






12. National Tour Brokers Association-trade association of us tour brokers






13. A menu or list of items from which guests select various choices and each section is priced seperately






14. An area set off from a larger room ( usually for sleeping)






15. To change to a better class of service or accomodation






16. A travel plan Which includes most elements of a vacation such as tranportation - accomodations -and sightseeing






17. Local escorted sightseeing trip






18. Cruise Lines International Association






19. In the British Isles and Ireland - includes hot or cold cereal - bacon or ham and eggs - toast butter - jam or marmalade and a beverage






20. A fee collected by a govn't for departure from the city or country






21. Percentage of a hotel or restaurant bill paid by the guest to take the place of a trip - or a travel agents fee charged to the client






22. American Society of Travel Agents






23. Name used by National Railroad passenger corporation- operates almost all intercity passenger trains






24. Do all possible






25. Travel offered as a reward by business to employees as an incentive to stimulate sales or as a reward






26. Includes a room and English or continental breakfast.






27. Domestic Independant Tour/ Domestic Inclusive Tour






28. Special family rate policy of hotel which usually provides that no charge is levied for children sharing room with parents






29. Bermuda plan- room and american breakfast daily






30. International trade association of local tour operators






31. Rate Per person in a room shared by two






32. Estimated time departure






33. Average daily rate






34. Voucher issues by tour operator to cover payment for sightseeing or entertainment feature client






35. World Tourism Organization






36. Trans- Atlantic Passenger Steamship Conference






37. Lodging and continental breakfast






38. Estimated time arrival






39. Total Quality Management






40. A room occupied by two persons and having two single beds






41. An AAA affiliated retail agency organization






42. A person with power to act for a principal supplier






43. Certified travel counselor - degree conferred on the completion of a course granted by Institute of Certified Travel Agents- attesting to professional competemce






44. Large hotel rom with partition dividing bedroom and sitting area






45. A room occupied by three persons






46. The charge for a better or extra service






47. Air Transport Association of America






48. A discounted fare or hotel rate to be applied at a time that is slow season and usually not the busiest






49. A calender period between a peak season and off season usually favored by promotional fare






50. American Automobile Association