Test your basic knowledge |

Hospitality Vocab

Subject : hospitality
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. A professional travel escort- sent to supervise arrival details






2. Grenwich mean time- solar time and used as the basis for calculating standard time for the entire world






3. A discounted fare or hotel rate to be applied at a time that is slow season and usually not the busiest






4. Cruise Lines International Association






5. Total Quality Management






6. The International Air Transport Association






7. Extra commissions paid by airlines - wholesalers - suppliers - govn't.etc bonuses or incentives






8. Modified American Plan - room and breakfast and either dinner or lunch






9. Special family rate policy of hotel which usually provides that no charge is levied for children sharing room with parents






10. Air Transport Association of America






11. Estimated time departure






12. A menu or list of items from which guests select various choices and each section is priced seperately






13. American Automobile Association






14. Guest with confirmed reservation who does not arrive and whose reservation was not cancelled

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15. World Tourism Organization






16. Includes a room and English or continental breakfast.






17. In the British Isles and Ireland - includes hot or cold cereal - bacon or ham and eggs - toast butter - jam or marmalade and a beverage






18. Name used by National Railroad passenger corporation- operates almost all intercity passenger trains






19. Trans- Atlantic Passenger Steamship Conference






20. An area set off from a larger room ( usually for sleeping)






21. Continental plan - room and continental breakfast only






22. Estimated time arrival






23. Official airline guide






24. An AAA affiliated retail agency organization






25. A room that can be occupied by four persons






26. A term referring to the legally published rates of the hotel






27. Bermuda plan- room and american breakfast daily






28. Percentage of a hotel or restaurant bill paid by the guest to take the place of a trip - or a travel agents fee charged to the client






29. American Society of Travel Agents






30. An all inclusive tour offering services for an established price.






31. The charge for a better or extra service






32. International trade association of local tour operators






33. One or more bedrooms and connecting parlor






34. A person with power to act for a principal supplier






35. Travel offered as a reward by business to employees as an incentive to stimulate sales or as a reward






36. Voucher issues by tour operator to cover payment for sightseeing or entertainment feature client






37. Hotel accomidations with three meals daily included in the price of the room. aka ' FULL PENSION'






38. A room occupied by two persons and having two single beds






39. American Hotel Lodging Association






40. Hotel keeper- an owner or manger






41. A travel plan Which includes most elements of a vacation such as tranportation - accomodations -and sightseeing






42. Hotel accommodations with no meals included in the price of the room






43. Local escorted sightseeing trip






44. Rate Per person in a room shared by two






45. Do all possible






46. Lodging and continental breakfast






47. A promise by a supplier to provide the best possible accommodation for a client requesting the reservation. mean client will pay for the best available






48. National Tour Brokers Association-trade association of us tour brokers






49. A limited plan of reduced fares for families traveling together. Usually offered mon-friday- rarely available today






50. Certified travel counselor - degree conferred on the completion of a course granted by Institute of Certified Travel Agents- attesting to professional competemce