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Hospitality Vocab

Subject : hospitality
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. A promise by a supplier to provide the best possible accommodation for a client requesting the reservation. mean client will pay for the best available






2. A fee collected by a govn't for departure from the city or country






3. Special family rate policy of hotel which usually provides that no charge is levied for children sharing room with parents






4. A limited plan of reduced fares for families traveling together. Usually offered mon-friday- rarely available today






5. Total Quality Management






6. American Society of Travel Agents






7. Cruise Lines International Association






8. The International Air Transport Association






9. Official airline guide






10. A room occupied by three persons






11. Trans- Atlantic Passenger Steamship Conference






12. Large hotel rom with partition dividing bedroom and sitting area






13. An area set off from a larger room ( usually for sleeping)






14. A room that can be occupied by four persons






15. Federal Aviation Administration - in charge of maintaining safety of airline operations






16. International trade association of local tour operators






17. A professional travel escort- sent to supervise arrival details






18. World Tourism Organization






19. The charge for a better or extra service






20. The industries that provide and market services and facilities for pleasure travel






21. Lodging and continental breakfast






22. A discounted fare or hotel rate to be applied at a time that is slow season and usually not the busiest






23. One or more bedrooms and connecting parlor






24. A flight booked exclusively for a specific group or groups






25. To change to a better class of service or accomodation






26. American Hotel Lodging Association






27. Modified American Plan - room and breakfast and either dinner or lunch






28. In the British Isles and Ireland - includes hot or cold cereal - bacon or ham and eggs - toast butter - jam or marmalade and a beverage






29. A term referring to the legally published rates of the hotel






30. Local escorted sightseeing trip






31. Rate Per person in a room shared by two






32. A menu or list of items from which guests select various choices and each section is priced seperately






33. A room occupied by two persons and having two single beds






34. Continental plan - room and continental breakfast only






35. Do all possible






36. Travel offered as a reward by business to employees as an incentive to stimulate sales or as a reward






37. American Automobile Association






38. National Tour Brokers Association-trade association of us tour brokers






39. Bermuda plan- room and american breakfast daily






40. A travel plan Which includes most elements of a vacation such as tranportation - accomodations -and sightseeing






41. Estimated time arrival






42. An all inclusive tour offering services for an established price.






43. Hotel accomidations with three meals daily included in the price of the room. aka ' FULL PENSION'






44. Hotel accommodations with no meals included in the price of the room






45. Revenus Per avaliable room






46. Certified travel counselor - degree conferred on the completion of a course granted by Institute of Certified Travel Agents- attesting to professional competemce






47. Percentage of a hotel or restaurant bill paid by the guest to take the place of a trip - or a travel agents fee charged to the client






48. Name used by National Railroad passenger corporation- operates almost all intercity passenger trains






49. Voucher issues by tour operator to cover payment for sightseeing or entertainment feature client






50. Grenwich mean time- solar time and used as the basis for calculating standard time for the entire world