Test your basic knowledge |

Hospitality Vocab

Subject : hospitality
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. An area set off from a larger room ( usually for sleeping)






2. A travel plan Which includes most elements of a vacation such as tranportation - accomodations -and sightseeing






3. Estimated time departure






4. American Automobile Association






5. In the British Isles and Ireland - includes hot or cold cereal - bacon or ham and eggs - toast butter - jam or marmalade and a beverage






6. Federal Aviation Administration - in charge of maintaining safety of airline operations






7. Modified American Plan - room and breakfast and either dinner or lunch






8. A menu or list of items from which guests select various choices and each section is priced seperately






9. To change to a better class of service or accomodation






10. Rate Per person in a room shared by two






11. Travel offered as a reward by business to employees as an incentive to stimulate sales or as a reward






12. Continental plan - room and continental breakfast only






13. Average daily rate






14. Local escorted sightseeing trip






15. International trade association of local tour operators






16. A professional travel escort- sent to supervise arrival details






17. National Tour Brokers Association-trade association of us tour brokers






18. Certified travel counselor - degree conferred on the completion of a course granted by Institute of Certified Travel Agents- attesting to professional competemce






19. Grenwich mean time- solar time and used as the basis for calculating standard time for the entire world






20. A calender period between a peak season and off season usually favored by promotional fare






21. A room that can be occupied by four persons






22. Hotel keeper- an owner or manger






23. Voucher issues by tour operator to cover payment for sightseeing or entertainment feature client






24. Special family rate policy of hotel which usually provides that no charge is levied for children sharing room with parents






25. Trans- Atlantic Passenger Steamship Conference






26. Lodging and continental breakfast






27. Includes a room and English or continental breakfast.






28. Large hotel rom with partition dividing bedroom and sitting area






29. Cruise Lines International Association






30. A term referring to the legally published rates of the hotel






31. A room occupied by two persons and having two single beds






32. The industries that provide and market services and facilities for pleasure travel






33. Guest with confirmed reservation who does not arrive and whose reservation was not cancelled

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34. American Society of Travel Agents






35. World Tourism Organization






36. A flight booked exclusively for a specific group or groups






37. An all inclusive tour offering services for an established price.






38. One or more bedrooms and connecting parlor






39. Name used by National Railroad passenger corporation- operates almost all intercity passenger trains






40. A promise by a supplier to provide the best possible accommodation for a client requesting the reservation. mean client will pay for the best available






41. A limited plan of reduced fares for families traveling together. Usually offered mon-friday- rarely available today






42. An AAA affiliated retail agency organization






43. Hotel accomidations with three meals daily included in the price of the room. aka ' FULL PENSION'






44. Extra commissions paid by airlines - wholesalers - suppliers - govn't.etc bonuses or incentives






45. A discounted fare or hotel rate to be applied at a time that is slow season and usually not the busiest






46. A room occupied by three persons






47. The charge for a better or extra service






48. Do all possible






49. Domestic Independant Tour/ Domestic Inclusive Tour






50. Estimated time arrival