Test your basic knowledge |

Hospitality Vocab

Subject : hospitality
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Continental plan - room and continental breakfast only






2. American Society of Travel Agents






3. A calender period between a peak season and off season usually favored by promotional fare






4. Hotel accommodations with no meals included in the price of the room






5. World Tourism Organization






6. Name used by National Railroad passenger corporation- operates almost all intercity passenger trains






7. To change to a better class of service or accomodation






8. A discounted fare or hotel rate to be applied at a time that is slow season and usually not the busiest






9. A room occupied by three persons






10. In the British Isles and Ireland - includes hot or cold cereal - bacon or ham and eggs - toast butter - jam or marmalade and a beverage






11. A promise by a supplier to provide the best possible accommodation for a client requesting the reservation. mean client will pay for the best available






12. Official airline guide






13. Average daily rate






14. The charge for a better or extra service






15. Do all possible






16. The industries that provide and market services and facilities for pleasure travel






17. Cruise Lines International Association






18. American Hotel Lodging Association






19. Special family rate policy of hotel which usually provides that no charge is levied for children sharing room with parents






20. Grenwich mean time- solar time and used as the basis for calculating standard time for the entire world






21. Estimated time departure






22. American Automobile Association






23. Air Transport Association of America






24. A limited plan of reduced fares for families traveling together. Usually offered mon-friday- rarely available today






25. Travel offered as a reward by business to employees as an incentive to stimulate sales or as a reward






26. Hotel accomidations with three meals daily included in the price of the room. aka ' FULL PENSION'






27. An area set off from a larger room ( usually for sleeping)






28. Hotel keeper- an owner or manger






29. A professional travel escort- sent to supervise arrival details






30. Includes a room and English or continental breakfast.






31. A fee collected by a govn't for departure from the city or country






32. A flight booked exclusively for a specific group or groups






33. An AAA affiliated retail agency organization






34. Lodging and continental breakfast






35. National Tour Brokers Association-trade association of us tour brokers






36. An all inclusive tour offering services for an established price.






37. A term referring to the legally published rates of the hotel






38. Total Quality Management






39. A menu or list of items from which guests select various choices and each section is priced seperately






40. The International Air Transport Association






41. Large hotel rom with partition dividing bedroom and sitting area






42. Modified American Plan - room and breakfast and either dinner or lunch






43. Extra commissions paid by airlines - wholesalers - suppliers - govn't.etc bonuses or incentives






44. A room that can be occupied by four persons






45. Domestic Independant Tour/ Domestic Inclusive Tour






46. Voucher issues by tour operator to cover payment for sightseeing or entertainment feature client






47. Percentage of a hotel or restaurant bill paid by the guest to take the place of a trip - or a travel agents fee charged to the client






48. Rate Per person in a room shared by two






49. Bermuda plan- room and american breakfast daily






50. Revenus Per avaliable room