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Test your basic knowledge |
Hospitality Vocab
Start Test
Study First
Subject
:
hospitality
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Name used by National Railroad passenger corporation- operates almost all intercity passenger trains
BP
AAA World Wide Travel
AMTRAK
TAPC
2. A person with power to act for a principal supplier
Off-peak
AHLA
Agent
Family Plan [Airline]
3. Extra commissions paid by airlines - wholesalers - suppliers - govn't.etc bonuses or incentives
override
Family Plan [Airline]
ATA
TQM
4. International trade association of local tour operators
English breakfast
American Sightseeing Association
European Plan
American Plan
5. Hotel keeper- an owner or manger
American Sightseeing Association
Hotelier
Guided Tour
ADR
6. Domestic Independant Tour/ Domestic Inclusive Tour
DIT
Double occupancy rate
NTBA
DAPO
7. American Automobile Association
Courier
AAA
Triple
DIT
8. Official airline guide
override
Courier
OAG
Suite
9. A flight booked exclusively for a specific group or groups
Charter Flight
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AAA
Toursim
10. To change to a better class of service or accomodation
CP
Upgrade
AAA World Wide Travel
European Plan
11. Lodging and continental breakfast
Continental Plan
Guided Tour
Quad
FAA
12. Average daily rate
REVPAR
IATA
Best Available
ADR
13. Modified American Plan - room and breakfast and either dinner or lunch
Charter Flight
Continental Plan
Family Plan [Airline]
MAP
14. National Tour Brokers Association-trade association of us tour brokers
European Plan
American Plan
NTBA
TAPC
15. American Society of Travel Agents
AAA World Wide Travel
Charter Flight
ASTA
All expense tour
16. Local escorted sightseeing trip
Guided Tour
Family Plan [Airline]
REVPAR
OAG
17. Guest with confirmed reservation who does not arrive and whose reservation was not cancelled
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18. An AAA affiliated retail agency organization
REVPAR
ADR
AAA World Wide Travel
Alcove
19. The charge for a better or extra service
Best Available
AHLA
CLIA
Supplement
20. Large hotel rom with partition dividing bedroom and sitting area
A la Carte
Junior Suite
Family Plan [Airline]
CLIA
21. Cruise Lines International Association
MAP
Tour Voucher
Courier
CLIA
22. A room occupied by two persons and having two single beds
Junior Suite
American Sightseeing Association
CTC
Twin
23. Trans- Atlantic Passenger Steamship Conference
English breakfast
CP
TAPC
Rack Rate
24. A room that can be occupied by four persons
Service Charge
Bed and Breakfast
OAG
Quad
25. American Hotel Lodging Association
NTBA
AHLA
Best Available
AAA
26. The International Air Transport Association
MAP
Junior Suite
IATA
FAA
27. Estimated time arrival
NTBA
Twin
CTC
ETA
28. Continental plan - room and continental breakfast only
override
CP
Shoulder fare - rate or season
Departure Tax
29. Bermuda plan- room and american breakfast daily
Hotelier
BP
Alcove
DIT
30. Voucher issues by tour operator to cover payment for sightseeing or entertainment feature client
Tour Voucher
BP
'No-Show'
DIT
31. Total Quality Management
Hotelier
TQM
Supplement
override
32. A professional travel escort- sent to supervise arrival details
REVPAR
Courier
Tour Voucher
Hotelier
33. Air Transport Association of America
Charter Flight
European Plan
ATA
override
34. An all inclusive tour offering services for an established price.
Double occupancy rate
All expense tour
Charter Flight
Supplement
35. Federal Aviation Administration - in charge of maintaining safety of airline operations
FAA
AAA World Wide Travel
Double occupancy rate
ASTA
36. Special family rate policy of hotel which usually provides that no charge is levied for children sharing room with parents
Family Plan [hotel]
Agent
Continental Plan
Service Charge
37. An area set off from a larger room ( usually for sleeping)
IATA
Continental Plan
Alcove
Quad
38. A discounted fare or hotel rate to be applied at a time that is slow season and usually not the busiest
CLIA
CTC
Off-peak
Supplement
39. World Tourism Organization
Twin
WTO
TAPC
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40. Travel offered as a reward by business to employees as an incentive to stimulate sales or as a reward
Incentive Travel
Agent
ADR
Tour package
41. One or more bedrooms and connecting parlor
REVPAR
Suite
TAPC
BP
42. Do all possible
DAPO
European Plan
IATA
BP
43. A promise by a supplier to provide the best possible accommodation for a client requesting the reservation. mean client will pay for the best available
MAP
OAG
NTBA
Best Available
44. Rate Per person in a room shared by two
All expense tour
REVPAR
AAA
Double occupancy rate
45. A limited plan of reduced fares for families traveling together. Usually offered mon-friday- rarely available today
Family Plan [Airline]
American Sightseeing Association
AMTRAK
European Plan
46. The industries that provide and market services and facilities for pleasure travel
REVPAR
Incentive Travel
AAA
Toursim
47. Hotel accommodations with no meals included in the price of the room
Bed and Breakfast
Tour Voucher
Junior Suite
European Plan
48. In the British Isles and Ireland - includes hot or cold cereal - bacon or ham and eggs - toast butter - jam or marmalade and a beverage
DIT
English breakfast
American Plan
Triple
49. A term referring to the legally published rates of the hotel
English breakfast
Rack Rate
Departure Tax
TQM
50. Estimated time departure
ETD
DAPO
Upgrade
AAA