Test your basic knowledge |

Hospitality Vocab

Subject : hospitality
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Includes a room and English or continental breakfast.






2. Rate Per person in a room shared by two






3. Domestic Independant Tour/ Domestic Inclusive Tour






4. Special family rate policy of hotel which usually provides that no charge is levied for children sharing room with parents






5. Continental plan - room and continental breakfast only






6. American Automobile Association






7. The industries that provide and market services and facilities for pleasure travel






8. Hotel keeper- an owner or manger






9. In the British Isles and Ireland - includes hot or cold cereal - bacon or ham and eggs - toast butter - jam or marmalade and a beverage






10. Lodging and continental breakfast






11. A limited plan of reduced fares for families traveling together. Usually offered mon-friday- rarely available today






12. Guest with confirmed reservation who does not arrive and whose reservation was not cancelled

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13. Trans- Atlantic Passenger Steamship Conference






14. One or more bedrooms and connecting parlor






15. A term referring to the legally published rates of the hotel






16. Voucher issues by tour operator to cover payment for sightseeing or entertainment feature client






17. A person with power to act for a principal supplier






18. Revenus Per avaliable room






19. International trade association of local tour operators






20. A fee collected by a govn't for departure from the city or country






21. Estimated time departure






22. A promise by a supplier to provide the best possible accommodation for a client requesting the reservation. mean client will pay for the best available






23. The charge for a better or extra service






24. Hotel accommodations with no meals included in the price of the room






25. A room occupied by three persons






26. A room occupied by two persons and having two single beds






27. A menu or list of items from which guests select various choices and each section is priced seperately






28. A discounted fare or hotel rate to be applied at a time that is slow season and usually not the busiest






29. An all inclusive tour offering services for an established price.






30. An AAA affiliated retail agency organization






31. Local escorted sightseeing trip






32. Modified American Plan - room and breakfast and either dinner or lunch






33. American Society of Travel Agents






34. Extra commissions paid by airlines - wholesalers - suppliers - govn't.etc bonuses or incentives






35. American Hotel Lodging Association






36. Bermuda plan- room and american breakfast daily






37. Estimated time arrival






38. Total Quality Management






39. World Tourism Organization






40. Travel offered as a reward by business to employees as an incentive to stimulate sales or as a reward






41. An area set off from a larger room ( usually for sleeping)






42. Grenwich mean time- solar time and used as the basis for calculating standard time for the entire world






43. Percentage of a hotel or restaurant bill paid by the guest to take the place of a trip - or a travel agents fee charged to the client






44. To change to a better class of service or accomodation






45. A flight booked exclusively for a specific group or groups






46. Official airline guide






47. National Tour Brokers Association-trade association of us tour brokers






48. Certified travel counselor - degree conferred on the completion of a course granted by Institute of Certified Travel Agents- attesting to professional competemce






49. Federal Aviation Administration - in charge of maintaining safety of airline operations






50. The International Air Transport Association