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Hospitality Vocab

Subject : hospitality
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. An AAA affiliated retail agency organization






2. An all inclusive tour offering services for an established price.






3. Trans- Atlantic Passenger Steamship Conference






4. Estimated time departure






5. A promise by a supplier to provide the best possible accommodation for a client requesting the reservation. mean client will pay for the best available






6. Hotel keeper- an owner or manger






7. A menu or list of items from which guests select various choices and each section is priced seperately






8. A room that can be occupied by four persons






9. A fee collected by a govn't for departure from the city or country






10. Hotel accommodations with no meals included in the price of the room






11. A limited plan of reduced fares for families traveling together. Usually offered mon-friday- rarely available today






12. Average daily rate






13. Special family rate policy of hotel which usually provides that no charge is levied for children sharing room with parents






14. Do all possible






15. Total Quality Management






16. The charge for a better or extra service






17. Domestic Independant Tour/ Domestic Inclusive Tour






18. A room occupied by three persons






19. Air Transport Association of America






20. Estimated time arrival






21. An area set off from a larger room ( usually for sleeping)






22. National Tour Brokers Association-trade association of us tour brokers






23. Grenwich mean time- solar time and used as the basis for calculating standard time for the entire world






24. Hotel accomidations with three meals daily included in the price of the room. aka ' FULL PENSION'






25. The industries that provide and market services and facilities for pleasure travel






26. One or more bedrooms and connecting parlor






27. The International Air Transport Association






28. Modified American Plan - room and breakfast and either dinner or lunch






29. Guest with confirmed reservation who does not arrive and whose reservation was not cancelled

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30. A travel plan Which includes most elements of a vacation such as tranportation - accomodations -and sightseeing






31. A discounted fare or hotel rate to be applied at a time that is slow season and usually not the busiest






32. Voucher issues by tour operator to cover payment for sightseeing or entertainment feature client






33. Federal Aviation Administration - in charge of maintaining safety of airline operations






34. American Society of Travel Agents






35. A flight booked exclusively for a specific group or groups






36. Lodging and continental breakfast






37. A person with power to act for a principal supplier






38. Percentage of a hotel or restaurant bill paid by the guest to take the place of a trip - or a travel agents fee charged to the client






39. International trade association of local tour operators






40. A room occupied by two persons and having two single beds






41. A term referring to the legally published rates of the hotel






42. American Hotel Lodging Association






43. Official airline guide






44. Certified travel counselor - degree conferred on the completion of a course granted by Institute of Certified Travel Agents- attesting to professional competemce






45. Travel offered as a reward by business to employees as an incentive to stimulate sales or as a reward






46. Revenus Per avaliable room






47. American Automobile Association






48. Cruise Lines International Association






49. Large hotel rom with partition dividing bedroom and sitting area






50. Rate Per person in a room shared by two







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