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Hospitality Vocab

Subject : hospitality
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Average daily rate






2. American Society of Travel Agents






3. Name used by National Railroad passenger corporation- operates almost all intercity passenger trains






4. Bermuda plan- room and american breakfast daily






5. Modified American Plan - room and breakfast and either dinner or lunch






6. Hotel accomidations with three meals daily included in the price of the room. aka ' FULL PENSION'






7. An all inclusive tour offering services for an established price.






8. An AAA affiliated retail agency organization






9. The industries that provide and market services and facilities for pleasure travel






10. Includes a room and English or continental breakfast.






11. Domestic Independant Tour/ Domestic Inclusive Tour






12. Certified travel counselor - degree conferred on the completion of a course granted by Institute of Certified Travel Agents- attesting to professional competemce






13. American Automobile Association






14. A travel plan Which includes most elements of a vacation such as tranportation - accomodations -and sightseeing






15. Official airline guide






16. Hotel accommodations with no meals included in the price of the room






17. In the British Isles and Ireland - includes hot or cold cereal - bacon or ham and eggs - toast butter - jam or marmalade and a beverage






18. A limited plan of reduced fares for families traveling together. Usually offered mon-friday- rarely available today






19. Extra commissions paid by airlines - wholesalers - suppliers - govn't.etc bonuses or incentives






20. Travel offered as a reward by business to employees as an incentive to stimulate sales or as a reward






21. One or more bedrooms and connecting parlor






22. Lodging and continental breakfast






23. American Hotel Lodging Association






24. A professional travel escort- sent to supervise arrival details






25. Hotel keeper- an owner or manger






26. An area set off from a larger room ( usually for sleeping)






27. A term referring to the legally published rates of the hotel






28. Percentage of a hotel or restaurant bill paid by the guest to take the place of a trip - or a travel agents fee charged to the client






29. Trans- Atlantic Passenger Steamship Conference






30. Estimated time arrival






31. Special family rate policy of hotel which usually provides that no charge is levied for children sharing room with parents






32. A menu or list of items from which guests select various choices and each section is priced seperately






33. A promise by a supplier to provide the best possible accommodation for a client requesting the reservation. mean client will pay for the best available






34. Large hotel rom with partition dividing bedroom and sitting area






35. A person with power to act for a principal supplier






36. A room occupied by three persons






37. Guest with confirmed reservation who does not arrive and whose reservation was not cancelled

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38. A room occupied by two persons and having two single beds






39. Do all possible






40. Cruise Lines International Association






41. International trade association of local tour operators






42. Rate Per person in a room shared by two






43. A flight booked exclusively for a specific group or groups






44. National Tour Brokers Association-trade association of us tour brokers






45. Local escorted sightseeing trip






46. A fee collected by a govn't for departure from the city or country






47. A room that can be occupied by four persons






48. The International Air Transport Association






49. To change to a better class of service or accomodation






50. Federal Aviation Administration - in charge of maintaining safety of airline operations