Test your basic knowledge |

Hospitality Vocab

Subject : hospitality
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. A professional travel escort- sent to supervise arrival details






2. Air Transport Association of America






3. Modified American Plan - room and breakfast and either dinner or lunch






4. An all inclusive tour offering services for an established price.






5. Do all possible






6. Federal Aviation Administration - in charge of maintaining safety of airline operations






7. A calender period between a peak season and off season usually favored by promotional fare






8. A room occupied by three persons






9. An AAA affiliated retail agency organization






10. Grenwich mean time- solar time and used as the basis for calculating standard time for the entire world






11. A limited plan of reduced fares for families traveling together. Usually offered mon-friday- rarely available today






12. American Society of Travel Agents






13. Rate Per person in a room shared by two






14. Includes a room and English or continental breakfast.






15. In the British Isles and Ireland - includes hot or cold cereal - bacon or ham and eggs - toast butter - jam or marmalade and a beverage






16. A fee collected by a govn't for departure from the city or country






17. Trans- Atlantic Passenger Steamship Conference






18. A flight booked exclusively for a specific group or groups






19. Percentage of a hotel or restaurant bill paid by the guest to take the place of a trip - or a travel agents fee charged to the client






20. Lodging and continental breakfast






21. American Automobile Association






22. Official airline guide






23. A term referring to the legally published rates of the hotel






24. A discounted fare or hotel rate to be applied at a time that is slow season and usually not the busiest






25. A person with power to act for a principal supplier






26. Travel offered as a reward by business to employees as an incentive to stimulate sales or as a reward






27. American Hotel Lodging Association






28. The International Air Transport Association






29. A room occupied by two persons and having two single beds






30. Continental plan - room and continental breakfast only






31. A promise by a supplier to provide the best possible accommodation for a client requesting the reservation. mean client will pay for the best available






32. Name used by National Railroad passenger corporation- operates almost all intercity passenger trains






33. International trade association of local tour operators






34. Voucher issues by tour operator to cover payment for sightseeing or entertainment feature client






35. A menu or list of items from which guests select various choices and each section is priced seperately






36. To change to a better class of service or accomodation






37. A travel plan Which includes most elements of a vacation such as tranportation - accomodations -and sightseeing






38. An area set off from a larger room ( usually for sleeping)






39. One or more bedrooms and connecting parlor






40. Hotel accomidations with three meals daily included in the price of the room. aka ' FULL PENSION'






41. Total Quality Management






42. A room that can be occupied by four persons






43. Local escorted sightseeing trip






44. Cruise Lines International Association






45. World Tourism Organization






46. Estimated time departure






47. Hotel accommodations with no meals included in the price of the room






48. Certified travel counselor - degree conferred on the completion of a course granted by Institute of Certified Travel Agents- attesting to professional competemce






49. Domestic Independant Tour/ Domestic Inclusive Tour






50. Bermuda plan- room and american breakfast daily