Test your basic knowledge |

Hospitality Vocab

Subject : hospitality
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Voucher issues by tour operator to cover payment for sightseeing or entertainment feature client






2. Large hotel rom with partition dividing bedroom and sitting area






3. A term referring to the legally published rates of the hotel






4. Hotel accomidations with three meals daily included in the price of the room. aka ' FULL PENSION'






5. A room occupied by three persons






6. World Tourism Organization






7. The charge for a better or extra service






8. Estimated time arrival






9. The International Air Transport Association






10. Percentage of a hotel or restaurant bill paid by the guest to take the place of a trip - or a travel agents fee charged to the client






11. Lodging and continental breakfast






12. A promise by a supplier to provide the best possible accommodation for a client requesting the reservation. mean client will pay for the best available






13. An AAA affiliated retail agency organization






14. Hotel accommodations with no meals included in the price of the room






15. To change to a better class of service or accomodation






16. Modified American Plan - room and breakfast and either dinner or lunch






17. Official airline guide






18. A limited plan of reduced fares for families traveling together. Usually offered mon-friday- rarely available today






19. Special family rate policy of hotel which usually provides that no charge is levied for children sharing room with parents






20. One or more bedrooms and connecting parlor






21. American Society of Travel Agents






22. International trade association of local tour operators






23. Certified travel counselor - degree conferred on the completion of a course granted by Institute of Certified Travel Agents- attesting to professional competemce






24. Estimated time departure






25. Hotel keeper- an owner or manger






26. An area set off from a larger room ( usually for sleeping)






27. A fee collected by a govn't for departure from the city or country






28. Continental plan - room and continental breakfast only






29. A room occupied by two persons and having two single beds






30. Cruise Lines International Association






31. Average daily rate






32. Trans- Atlantic Passenger Steamship Conference






33. Do all possible






34. National Tour Brokers Association-trade association of us tour brokers






35. A discounted fare or hotel rate to be applied at a time that is slow season and usually not the busiest






36. Air Transport Association of America






37. Extra commissions paid by airlines - wholesalers - suppliers - govn't.etc bonuses or incentives






38. Name used by National Railroad passenger corporation- operates almost all intercity passenger trains






39. Rate Per person in a room shared by two






40. In the British Isles and Ireland - includes hot or cold cereal - bacon or ham and eggs - toast butter - jam or marmalade and a beverage






41. An all inclusive tour offering services for an established price.






42. Guest with confirmed reservation who does not arrive and whose reservation was not cancelled


43. Revenus Per avaliable room






44. Domestic Independant Tour/ Domestic Inclusive Tour






45. Grenwich mean time- solar time and used as the basis for calculating standard time for the entire world






46. A room that can be occupied by four persons






47. Travel offered as a reward by business to employees as an incentive to stimulate sales or as a reward






48. A professional travel escort- sent to supervise arrival details






49. A flight booked exclusively for a specific group or groups






50. A menu or list of items from which guests select various choices and each section is priced seperately