SUBJECTS
|
BROWSE
|
CAREER CENTER
|
POPULAR
|
JOIN
|
LOGIN
Business Skills
|
Soft Skills
|
Basic Literacy
|
Certifications
About
|
Help
|
Privacy
|
Terms
|
Email
Search
Test your basic knowledge |
Hospitality Vocab
Start Test
Study First
Subject
:
hospitality
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. American Automobile Association
AAA
ETA
Twin
WTO
2. A flight booked exclusively for a specific group or groups
TAPC
Charter Flight
DIT
All expense tour
3. Extra commissions paid by airlines - wholesalers - suppliers - govn't.etc bonuses or incentives
Alcove
TAPC
override
'No-Show'
4. A room occupied by three persons
Triple
Guided Tour
Twin
DIT
5. Name used by National Railroad passenger corporation- operates almost all intercity passenger trains
A la Carte
CTC
Courier
AMTRAK
6. A fee collected by a govn't for departure from the city or country
Courier
Alcove
WTO
Departure Tax
7. A menu or list of items from which guests select various choices and each section is priced seperately
ASTA
Charter Flight
A la Carte
DAPO
8. American Society of Travel Agents
Quad
ATA
ASTA
Best Available
9. A calender period between a peak season and off season usually favored by promotional fare
CP
A la Carte
Service Charge
Shoulder fare - rate or season
10. Total Quality Management
Shoulder fare - rate or season
TQM
Double occupancy rate
American Plan
11. One or more bedrooms and connecting parlor
Incentive Travel
Guided Tour
Suite
Off-peak
12. Revenus Per avaliable room
European Plan
CLIA
REVPAR
Triple
13. To change to a better class of service or accomodation
ETD
Upgrade
AHLA
Service Charge
14. National Tour Brokers Association-trade association of us tour brokers
NTBA
Hotelier
Toursim
ASTA
15. Do all possible
Tour Voucher
ETA
AAA
DAPO
16. A limited plan of reduced fares for families traveling together. Usually offered mon-friday- rarely available today
override
IATA
CP
Family Plan [Airline]
17. An all inclusive tour offering services for an established price.
Alcove
Charter Flight
All expense tour
Supplement
18. In the British Isles and Ireland - includes hot or cold cereal - bacon or ham and eggs - toast butter - jam or marmalade and a beverage
IATA
All expense tour
Guided Tour
English breakfast
19. Bermuda plan- room and american breakfast daily
English breakfast
Charter Flight
CP
BP
20. The industries that provide and market services and facilities for pleasure travel
NTBA
Tour Voucher
Toursim
IATA
21. Percentage of a hotel or restaurant bill paid by the guest to take the place of a trip - or a travel agents fee charged to the client
TQM
Hotelier
Quad
Service Charge
22. Air Transport Association of America
ATA
Shoulder fare - rate or season
DAPO
Charter Flight
23. Large hotel rom with partition dividing bedroom and sitting area
override
Toursim
Junior Suite
REVPAR
24. Special family rate policy of hotel which usually provides that no charge is levied for children sharing room with parents
Family Plan [hotel]
Family Plan [Airline]
IATA
DAPO
25. Federal Aviation Administration - in charge of maintaining safety of airline operations
Shoulder fare - rate or season
FAA
Alcove
Agent
26. An area set off from a larger room ( usually for sleeping)
American Plan
Alcove
OAG
WTO
27. Estimated time arrival
CP
Charter Flight
Departure Tax
ETA
28. Includes a room and English or continental breakfast.
WTO
Shoulder fare - rate or season
Bed and Breakfast
Junior Suite
29. Voucher issues by tour operator to cover payment for sightseeing or entertainment feature client
Tour Voucher
American Sightseeing Association
A la Carte
BP
30. Lodging and continental breakfast
Bed and Breakfast
TAPC
Continental Plan
Tour Voucher
31. Hotel accommodations with no meals included in the price of the room
WTO
European Plan
AHLA
Upgrade
32. A professional travel escort- sent to supervise arrival details
Courier
Suite
Continental Plan
ASTA
33. Guest with confirmed reservation who does not arrive and whose reservation was not cancelled
Warning
: Invalid argument supplied for foreach() in
/var/www/html/basicversity.com/show_quiz.php
on line
183
34. A room that can be occupied by four persons
Quad
Bed and Breakfast
English breakfast
Supplement
35. Official airline guide
OAG
Toursim
CP
Supplement
36. A term referring to the legally published rates of the hotel
Rack Rate
Upgrade
AAA World Wide Travel
Shoulder fare - rate or season
37. American Hotel Lodging Association
IATA
Triple
AAA World Wide Travel
AHLA
38. Grenwich mean time- solar time and used as the basis for calculating standard time for the entire world
GMT
Courier
'No-Show'
ATA
39. The International Air Transport Association
Guided Tour
IATA
WTO
Off-peak
40. Domestic Independant Tour/ Domestic Inclusive Tour
American Plan
CP
MAP
DIT
41. Certified travel counselor - degree conferred on the completion of a course granted by Institute of Certified Travel Agents- attesting to professional competemce
WTO
CTC
English breakfast
ETD
42. Cruise Lines International Association
American Sightseeing Association
Alcove
Triple
CLIA
43. Estimated time departure
English breakfast
Departure Tax
Suite
ETD
44. Trans- Atlantic Passenger Steamship Conference
AHLA
Agent
TAPC
CTC
45. Hotel keeper- an owner or manger
Twin
Hotelier
NTBA
Toursim
46. A travel plan Which includes most elements of a vacation such as tranportation - accomodations -and sightseeing
TAPC
Tour package
Tour Voucher
American Plan
47. A discounted fare or hotel rate to be applied at a time that is slow season and usually not the busiest
Off-peak
AAA
All expense tour
ETD
48. An AAA affiliated retail agency organization
Best Available
Tour package
FAA
AAA World Wide Travel
49. The charge for a better or extra service
Supplement
CLIA
AAA World Wide Travel
Service Charge
50. Local escorted sightseeing trip
Guided Tour
AAA World Wide Travel
BP
Family Plan [Airline]