SUBJECTS
|
BROWSE
|
CAREER CENTER
|
POPULAR
|
JOIN
|
LOGIN
Business Skills
|
Soft Skills
|
Basic Literacy
|
Certifications
About
|
Help
|
Privacy
|
Terms
|
Email
Search
Test your basic knowledge |
Hospitality Vocab
Start Test
Study First
Subject
:
hospitality
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Extra commissions paid by airlines - wholesalers - suppliers - govn't.etc bonuses or incentives
WTO
Tour package
override
Incentive Travel
2. A menu or list of items from which guests select various choices and each section is priced seperately
Upgrade
American Plan
Family Plan [hotel]
A la Carte
3. Continental plan - room and continental breakfast only
Tour Voucher
OAG
A la Carte
CP
4. American Automobile Association
Hotelier
AAA
CTC
AAA World Wide Travel
5. A person with power to act for a principal supplier
Incentive Travel
Agent
European Plan
Guided Tour
6. Large hotel rom with partition dividing bedroom and sitting area
Junior Suite
OAG
American Plan
English breakfast
7. Rate Per person in a room shared by two
DAPO
Shoulder fare - rate or season
Double occupancy rate
Hotelier
8. Lodging and continental breakfast
English breakfast
override
Continental Plan
ETD
9. A room that can be occupied by four persons
Quad
Alcove
CLIA
NTBA
10. Trans- Atlantic Passenger Steamship Conference
OAG
TAPC
Agent
AAA World Wide Travel
11. Official airline guide
Tour package
ADR
IATA
OAG
12. Bermuda plan- room and american breakfast daily
Charter Flight
BP
NTBA
Quad
13. Certified travel counselor - degree conferred on the completion of a course granted by Institute of Certified Travel Agents- attesting to professional competemce
IATA
BP
ADR
CTC
14. An all inclusive tour offering services for an established price.
Shoulder fare - rate or season
All expense tour
Charter Flight
AAA
15. A room occupied by two persons and having two single beds
Service Charge
Twin
Charter Flight
'No-Show'
16. World Tourism Organization
WTO
Guided Tour
FAA
Best Available
17. Air Transport Association of America
Best Available
ATA
Agent
BP
18. The International Air Transport Association
WTO
Triple
IATA
Double occupancy rate
19. Revenus Per avaliable room
CP
Shoulder fare - rate or season
REVPAR
Hotelier
20. Voucher issues by tour operator to cover payment for sightseeing or entertainment feature client
American Sightseeing Association
Off-peak
Tour Voucher
ASTA
21. A room occupied by three persons
Triple
AMTRAK
GMT
REVPAR
22. A limited plan of reduced fares for families traveling together. Usually offered mon-friday- rarely available today
Family Plan [Airline]
European Plan
All expense tour
TQM
23. Name used by National Railroad passenger corporation- operates almost all intercity passenger trains
Quad
All expense tour
Rack Rate
AMTRAK
24. Includes a room and English or continental breakfast.
Shoulder fare - rate or season
Incentive Travel
Bed and Breakfast
Off-peak
25. The charge for a better or extra service
Hotelier
Suite
Supplement
GMT
26. Guest with confirmed reservation who does not arrive and whose reservation was not cancelled
Warning
: Invalid argument supplied for foreach() in
/var/www/html/basicversity.com/show_quiz.php
on line
183
27. A calender period between a peak season and off season usually favored by promotional fare
TQM
Quad
Shoulder fare - rate or season
ATA
28. Modified American Plan - room and breakfast and either dinner or lunch
European Plan
MAP
Suite
OAG
29. A term referring to the legally published rates of the hotel
Rack Rate
Family Plan [hotel]
ETA
Courier
30. Estimated time arrival
Best Available
DIT
FAA
ETA
31. A professional travel escort- sent to supervise arrival details
AAA
Triple
Courier
Shoulder fare - rate or season
32. American Society of Travel Agents
English breakfast
Suite
Supplement
ASTA
33. To change to a better class of service or accomodation
Upgrade
override
IATA
Charter Flight
34. Federal Aviation Administration - in charge of maintaining safety of airline operations
Guided Tour
Family Plan [Airline]
FAA
DIT
35. American Hotel Lodging Association
AHLA
Hotelier
Charter Flight
Double occupancy rate
36. In the British Isles and Ireland - includes hot or cold cereal - bacon or ham and eggs - toast butter - jam or marmalade and a beverage
Best Available
English breakfast
Family Plan [hotel]
WTO
37. A fee collected by a govn't for departure from the city or country
Departure Tax
ETA
Guided Tour
Hotelier
38. Hotel keeper- an owner or manger
Service Charge
Hotelier
OAG
AAA World Wide Travel
39. The industries that provide and market services and facilities for pleasure travel
Shoulder fare - rate or season
'No-Show'
Toursim
IATA
40. Domestic Independant Tour/ Domestic Inclusive Tour
IATA
Tour package
DIT
Courier
41. Do all possible
Departure Tax
Supplement
CLIA
DAPO
42. An AAA affiliated retail agency organization
AAA World Wide Travel
OAG
Triple
Suite
43. A discounted fare or hotel rate to be applied at a time that is slow season and usually not the busiest
TQM
Off-peak
Tour package
Upgrade
44. Cruise Lines International Association
Suite
ETD
CLIA
English breakfast
45. A flight booked exclusively for a specific group or groups
Charter Flight
Service Charge
Best Available
Departure Tax
46. Hotel accomidations with three meals daily included in the price of the room. aka ' FULL PENSION'
Best Available
BP
American Plan
Service Charge
47. Hotel accommodations with no meals included in the price of the room
REVPAR
AMTRAK
override
European Plan
48. Travel offered as a reward by business to employees as an incentive to stimulate sales or as a reward
Incentive Travel
Off-peak
override
CTC
49. Special family rate policy of hotel which usually provides that no charge is levied for children sharing room with parents
Tour package
TAPC
AAA World Wide Travel
Family Plan [hotel]
50. Total Quality Management
Upgrade
TQM
DIT
Best Available