Test your basic knowledge |

Hospitality Vocab

Subject : hospitality
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Revenus Per avaliable room






2. Local escorted sightseeing trip






3. A promise by a supplier to provide the best possible accommodation for a client requesting the reservation. mean client will pay for the best available






4. American Hotel Lodging Association






5. International trade association of local tour operators






6. A limited plan of reduced fares for families traveling together. Usually offered mon-friday- rarely available today






7. American Society of Travel Agents






8. Cruise Lines International Association






9. Lodging and continental breakfast






10. Average daily rate






11. Rate Per person in a room shared by two






12. Federal Aviation Administration - in charge of maintaining safety of airline operations






13. Large hotel rom with partition dividing bedroom and sitting area






14. One or more bedrooms and connecting parlor






15. Percentage of a hotel or restaurant bill paid by the guest to take the place of a trip - or a travel agents fee charged to the client






16. Travel offered as a reward by business to employees as an incentive to stimulate sales or as a reward






17. An area set off from a larger room ( usually for sleeping)






18. In the British Isles and Ireland - includes hot or cold cereal - bacon or ham and eggs - toast butter - jam or marmalade and a beverage






19. Guest with confirmed reservation who does not arrive and whose reservation was not cancelled


20. American Automobile Association






21. Official airline guide






22. A flight booked exclusively for a specific group or groups






23. The International Air Transport Association






24. Modified American Plan - room and breakfast and either dinner or lunch






25. The industries that provide and market services and facilities for pleasure travel






26. A person with power to act for a principal supplier






27. A professional travel escort- sent to supervise arrival details






28. Extra commissions paid by airlines - wholesalers - suppliers - govn't.etc bonuses or incentives






29. World Tourism Organization






30. Air Transport Association of America






31. Hotel keeper- an owner or manger






32. A room that can be occupied by four persons






33. Domestic Independant Tour/ Domestic Inclusive Tour






34. Estimated time departure






35. A calender period between a peak season and off season usually favored by promotional fare






36. Special family rate policy of hotel which usually provides that no charge is levied for children sharing room with parents






37. A travel plan Which includes most elements of a vacation such as tranportation - accomodations -and sightseeing






38. A fee collected by a govn't for departure from the city or country






39. An AAA affiliated retail agency organization






40. Do all possible






41. Grenwich mean time- solar time and used as the basis for calculating standard time for the entire world






42. National Tour Brokers Association-trade association of us tour brokers






43. Hotel accomidations with three meals daily included in the price of the room. aka ' FULL PENSION'






44. Voucher issues by tour operator to cover payment for sightseeing or entertainment feature client






45. A discounted fare or hotel rate to be applied at a time that is slow season and usually not the busiest






46. Continental plan - room and continental breakfast only






47. A room occupied by two persons and having two single beds






48. Estimated time arrival






49. Includes a room and English or continental breakfast.






50. Bermuda plan- room and american breakfast daily