Test your basic knowledge |

Hospitality Vocab

Subject : hospitality
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Domestic Independant Tour/ Domestic Inclusive Tour






2. Average daily rate






3. One or more bedrooms and connecting parlor






4. A discounted fare or hotel rate to be applied at a time that is slow season and usually not the busiest






5. An AAA affiliated retail agency organization






6. Cruise Lines International Association






7. Revenus Per avaliable room






8. A room occupied by three persons






9. A calender period between a peak season and off season usually favored by promotional fare






10. A promise by a supplier to provide the best possible accommodation for a client requesting the reservation. mean client will pay for the best available






11. A person with power to act for a principal supplier






12. Estimated time departure






13. A term referring to the legally published rates of the hotel






14. Includes a room and English or continental breakfast.






15. Certified travel counselor - degree conferred on the completion of a course granted by Institute of Certified Travel Agents- attesting to professional competemce






16. Do all possible






17. American Hotel Lodging Association






18. Continental plan - room and continental breakfast only






19. Hotel accomidations with three meals daily included in the price of the room. aka ' FULL PENSION'






20. A travel plan Which includes most elements of a vacation such as tranportation - accomodations -and sightseeing






21. Large hotel rom with partition dividing bedroom and sitting area






22. To change to a better class of service or accomodation






23. Grenwich mean time- solar time and used as the basis for calculating standard time for the entire world






24. World Tourism Organization






25. A menu or list of items from which guests select various choices and each section is priced seperately






26. Hotel keeper- an owner or manger






27. Federal Aviation Administration - in charge of maintaining safety of airline operations






28. A room occupied by two persons and having two single beds






29. Rate Per person in a room shared by two






30. Modified American Plan - room and breakfast and either dinner or lunch






31. Extra commissions paid by airlines - wholesalers - suppliers - govn't.etc bonuses or incentives






32. The International Air Transport Association






33. American Automobile Association






34. National Tour Brokers Association-trade association of us tour brokers






35. The charge for a better or extra service






36. A fee collected by a govn't for departure from the city or country






37. American Society of Travel Agents






38. Lodging and continental breakfast






39. International trade association of local tour operators






40. Name used by National Railroad passenger corporation- operates almost all intercity passenger trains






41. In the British Isles and Ireland - includes hot or cold cereal - bacon or ham and eggs - toast butter - jam or marmalade and a beverage






42. A limited plan of reduced fares for families traveling together. Usually offered mon-friday- rarely available today






43. A flight booked exclusively for a specific group or groups






44. Travel offered as a reward by business to employees as an incentive to stimulate sales or as a reward






45. Percentage of a hotel or restaurant bill paid by the guest to take the place of a trip - or a travel agents fee charged to the client






46. Guest with confirmed reservation who does not arrive and whose reservation was not cancelled


47. An area set off from a larger room ( usually for sleeping)






48. A professional travel escort- sent to supervise arrival details






49. Voucher issues by tour operator to cover payment for sightseeing or entertainment feature client






50. Hotel accommodations with no meals included in the price of the room