Test your basic knowledge |

Hospitality Vocab

Subject : hospitality
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. An AAA affiliated retail agency organization






2. Trans- Atlantic Passenger Steamship Conference






3. Travel offered as a reward by business to employees as an incentive to stimulate sales or as a reward






4. Local escorted sightseeing trip






5. A flight booked exclusively for a specific group or groups






6. A room that can be occupied by four persons






7. Extra commissions paid by airlines - wholesalers - suppliers - govn't.etc bonuses or incentives






8. A promise by a supplier to provide the best possible accommodation for a client requesting the reservation. mean client will pay for the best available






9. Special family rate policy of hotel which usually provides that no charge is levied for children sharing room with parents






10. Certified travel counselor - degree conferred on the completion of a course granted by Institute of Certified Travel Agents- attesting to professional competemce






11. Air Transport Association of America






12. Continental plan - room and continental breakfast only






13. American Society of Travel Agents






14. Estimated time arrival






15. An area set off from a larger room ( usually for sleeping)






16. A room occupied by three persons






17. Cruise Lines International Association






18. Modified American Plan - room and breakfast and either dinner or lunch






19. Estimated time departure






20. An all inclusive tour offering services for an established price.






21. Name used by National Railroad passenger corporation- operates almost all intercity passenger trains






22. American Automobile Association






23. Official airline guide






24. Hotel keeper- an owner or manger






25. Average daily rate






26. Lodging and continental breakfast






27. The charge for a better or extra service






28. In the British Isles and Ireland - includes hot or cold cereal - bacon or ham and eggs - toast butter - jam or marmalade and a beverage






29. Domestic Independant Tour/ Domestic Inclusive Tour






30. Includes a room and English or continental breakfast.






31. Voucher issues by tour operator to cover payment for sightseeing or entertainment feature client






32. To change to a better class of service or accomodation






33. Federal Aviation Administration - in charge of maintaining safety of airline operations






34. Revenus Per avaliable room






35. Large hotel rom with partition dividing bedroom and sitting area






36. A term referring to the legally published rates of the hotel






37. Hotel accommodations with no meals included in the price of the room






38. Bermuda plan- room and american breakfast daily






39. A menu or list of items from which guests select various choices and each section is priced seperately






40. Do all possible






41. Guest with confirmed reservation who does not arrive and whose reservation was not cancelled


42. Hotel accomidations with three meals daily included in the price of the room. aka ' FULL PENSION'






43. Rate Per person in a room shared by two






44. World Tourism Organization






45. The International Air Transport Association






46. A fee collected by a govn't for departure from the city or country






47. One or more bedrooms and connecting parlor






48. International trade association of local tour operators






49. The industries that provide and market services and facilities for pleasure travel






50. A calender period between a peak season and off season usually favored by promotional fare