Test your basic knowledge |

Hospitality Vocab

Subject : hospitality
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. A calender period between a peak season and off season usually favored by promotional fare






2. The International Air Transport Association






3. Average daily rate






4. Cruise Lines International Association






5. Do all possible






6. A discounted fare or hotel rate to be applied at a time that is slow season and usually not the busiest






7. Voucher issues by tour operator to cover payment for sightseeing or entertainment feature client






8. Revenus Per avaliable room






9. Bermuda plan- room and american breakfast daily






10. Certified travel counselor - degree conferred on the completion of a course granted by Institute of Certified Travel Agents- attesting to professional competemce






11. American Automobile Association






12. The charge for a better or extra service






13. A fee collected by a govn't for departure from the city or country






14. Grenwich mean time- solar time and used as the basis for calculating standard time for the entire world






15. Special family rate policy of hotel which usually provides that no charge is levied for children sharing room with parents






16. A room occupied by two persons and having two single beds






17. Hotel accommodations with no meals included in the price of the room






18. One or more bedrooms and connecting parlor






19. National Tour Brokers Association-trade association of us tour brokers






20. A room that can be occupied by four persons






21. A room occupied by three persons






22. A limited plan of reduced fares for families traveling together. Usually offered mon-friday- rarely available today






23. A term referring to the legally published rates of the hotel






24. Air Transport Association of America






25. Hotel keeper- an owner or manger






26. Estimated time departure






27. Federal Aviation Administration - in charge of maintaining safety of airline operations






28. Name used by National Railroad passenger corporation- operates almost all intercity passenger trains






29. Extra commissions paid by airlines - wholesalers - suppliers - govn't.etc bonuses or incentives






30. Total Quality Management






31. A menu or list of items from which guests select various choices and each section is priced seperately






32. A professional travel escort- sent to supervise arrival details






33. Large hotel rom with partition dividing bedroom and sitting area






34. Trans- Atlantic Passenger Steamship Conference






35. Official airline guide






36. Includes a room and English or continental breakfast.






37. Modified American Plan - room and breakfast and either dinner or lunch






38. An all inclusive tour offering services for an established price.






39. Hotel accomidations with three meals daily included in the price of the room. aka ' FULL PENSION'






40. American Hotel Lodging Association






41. International trade association of local tour operators






42. In the British Isles and Ireland - includes hot or cold cereal - bacon or ham and eggs - toast butter - jam or marmalade and a beverage






43. Rate Per person in a room shared by two






44. A person with power to act for a principal supplier






45. American Society of Travel Agents






46. An area set off from a larger room ( usually for sleeping)






47. Guest with confirmed reservation who does not arrive and whose reservation was not cancelled


48. An AAA affiliated retail agency organization






49. Travel offered as a reward by business to employees as an incentive to stimulate sales or as a reward






50. World Tourism Organization