Test your basic knowledge |

Hospitality Vocab

Subject : hospitality
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Continental plan - room and continental breakfast only






2. The International Air Transport Association






3. A room occupied by three persons






4. Large hotel rom with partition dividing bedroom and sitting area






5. Average daily rate






6. A flight booked exclusively for a specific group or groups






7. Air Transport Association of America






8. Bermuda plan- room and american breakfast daily






9. Percentage of a hotel or restaurant bill paid by the guest to take the place of a trip - or a travel agents fee charged to the client






10. Estimated time arrival






11. Trans- Atlantic Passenger Steamship Conference






12. A room that can be occupied by four persons






13. Voucher issues by tour operator to cover payment for sightseeing or entertainment feature client






14. Domestic Independant Tour/ Domestic Inclusive Tour






15. A professional travel escort- sent to supervise arrival details






16. A term referring to the legally published rates of the hotel






17. Cruise Lines International Association






18. Hotel accomidations with three meals daily included in the price of the room. aka ' FULL PENSION'






19. National Tour Brokers Association-trade association of us tour brokers






20. One or more bedrooms and connecting parlor






21. Lodging and continental breakfast






22. A menu or list of items from which guests select various choices and each section is priced seperately






23. Do all possible






24. Rate Per person in a room shared by two






25. In the British Isles and Ireland - includes hot or cold cereal - bacon or ham and eggs - toast butter - jam or marmalade and a beverage






26. A person with power to act for a principal supplier






27. Estimated time departure






28. Official airline guide






29. Certified travel counselor - degree conferred on the completion of a course granted by Institute of Certified Travel Agents- attesting to professional competemce






30. To change to a better class of service or accomodation






31. American Automobile Association






32. A discounted fare or hotel rate to be applied at a time that is slow season and usually not the busiest






33. An all inclusive tour offering services for an established price.






34. A fee collected by a govn't for departure from the city or country






35. The industries that provide and market services and facilities for pleasure travel






36. Includes a room and English or continental breakfast.






37. American Hotel Lodging Association






38. Name used by National Railroad passenger corporation- operates almost all intercity passenger trains






39. A promise by a supplier to provide the best possible accommodation for a client requesting the reservation. mean client will pay for the best available






40. Special family rate policy of hotel which usually provides that no charge is levied for children sharing room with parents






41. Grenwich mean time- solar time and used as the basis for calculating standard time for the entire world






42. An area set off from a larger room ( usually for sleeping)






43. Modified American Plan - room and breakfast and either dinner or lunch






44. An AAA affiliated retail agency organization






45. Guest with confirmed reservation who does not arrive and whose reservation was not cancelled


46. Hotel keeper- an owner or manger






47. Hotel accommodations with no meals included in the price of the room






48. American Society of Travel Agents






49. A calender period between a peak season and off season usually favored by promotional fare






50. World Tourism Organization