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Hospitality Vocab

Subject : hospitality
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Large hotel rom with partition dividing bedroom and sitting area






2. A flight booked exclusively for a specific group or groups






3. Percentage of a hotel or restaurant bill paid by the guest to take the place of a trip - or a travel agents fee charged to the client






4. An all inclusive tour offering services for an established price.






5. Modified American Plan - room and breakfast and either dinner or lunch






6. Estimated time departure






7. World Tourism Organization






8. A calender period between a peak season and off season usually favored by promotional fare






9. American Hotel Lodging Association






10. To change to a better class of service or accomodation






11. A promise by a supplier to provide the best possible accommodation for a client requesting the reservation. mean client will pay for the best available






12. A menu or list of items from which guests select various choices and each section is priced seperately






13. International trade association of local tour operators






14. Rate Per person in a room shared by two






15. Lodging and continental breakfast






16. Hotel accommodations with no meals included in the price of the room






17. Revenus Per avaliable room






18. A room occupied by two persons and having two single beds






19. A room that can be occupied by four persons






20. Air Transport Association of America






21. American Automobile Association






22. Continental plan - room and continental breakfast only






23. A person with power to act for a principal supplier






24. A travel plan Which includes most elements of a vacation such as tranportation - accomodations -and sightseeing






25. Trans- Atlantic Passenger Steamship Conference






26. American Society of Travel Agents






27. Name used by National Railroad passenger corporation- operates almost all intercity passenger trains






28. An area set off from a larger room ( usually for sleeping)






29. A discounted fare or hotel rate to be applied at a time that is slow season and usually not the busiest






30. Special family rate policy of hotel which usually provides that no charge is levied for children sharing room with parents






31. Federal Aviation Administration - in charge of maintaining safety of airline operations






32. Extra commissions paid by airlines - wholesalers - suppliers - govn't.etc bonuses or incentives






33. A professional travel escort- sent to supervise arrival details






34. Bermuda plan- room and american breakfast daily






35. In the British Isles and Ireland - includes hot or cold cereal - bacon or ham and eggs - toast butter - jam or marmalade and a beverage






36. An AAA affiliated retail agency organization






37. Includes a room and English or continental breakfast.






38. Cruise Lines International Association






39. Hotel accomidations with three meals daily included in the price of the room. aka ' FULL PENSION'






40. Do all possible






41. Total Quality Management






42. Domestic Independant Tour/ Domestic Inclusive Tour






43. A room occupied by three persons






44. Local escorted sightseeing trip






45. National Tour Brokers Association-trade association of us tour brokers






46. A limited plan of reduced fares for families traveling together. Usually offered mon-friday- rarely available today






47. A term referring to the legally published rates of the hotel






48. Average daily rate






49. A fee collected by a govn't for departure from the city or country






50. The charge for a better or extra service