Test your basic knowledge |

Hospitality Vocab

Subject : hospitality
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Local escorted sightseeing trip






2. A flight booked exclusively for a specific group or groups






3. Rate Per person in a room shared by two






4. Modified American Plan - room and breakfast and either dinner or lunch






5. A person with power to act for a principal supplier






6. American Automobile Association






7. Voucher issues by tour operator to cover payment for sightseeing or entertainment feature client






8. Name used by National Railroad passenger corporation- operates almost all intercity passenger trains






9. National Tour Brokers Association-trade association of us tour brokers






10. A professional travel escort- sent to supervise arrival details






11. A room occupied by three persons






12. A calender period between a peak season and off season usually favored by promotional fare






13. Bermuda plan- room and american breakfast daily






14. An AAA affiliated retail agency organization






15. Certified travel counselor - degree conferred on the completion of a course granted by Institute of Certified Travel Agents- attesting to professional competemce






16. A limited plan of reduced fares for families traveling together. Usually offered mon-friday- rarely available today






17. In the British Isles and Ireland - includes hot or cold cereal - bacon or ham and eggs - toast butter - jam or marmalade and a beverage






18. Travel offered as a reward by business to employees as an incentive to stimulate sales or as a reward






19. A discounted fare or hotel rate to be applied at a time that is slow season and usually not the busiest






20. Percentage of a hotel or restaurant bill paid by the guest to take the place of a trip - or a travel agents fee charged to the client






21. To change to a better class of service or accomodation






22. Hotel accomidations with three meals daily included in the price of the room. aka ' FULL PENSION'






23. Do all possible






24. Cruise Lines International Association






25. Special family rate policy of hotel which usually provides that no charge is levied for children sharing room with parents






26. Estimated time departure






27. World Tourism Organization






28. Hotel accommodations with no meals included in the price of the room






29. An all inclusive tour offering services for an established price.






30. Domestic Independant Tour/ Domestic Inclusive Tour






31. Includes a room and English or continental breakfast.






32. One or more bedrooms and connecting parlor






33. Lodging and continental breakfast






34. A promise by a supplier to provide the best possible accommodation for a client requesting the reservation. mean client will pay for the best available






35. The industries that provide and market services and facilities for pleasure travel






36. An area set off from a larger room ( usually for sleeping)






37. Trans- Atlantic Passenger Steamship Conference






38. A fee collected by a govn't for departure from the city or country






39. International trade association of local tour operators






40. Extra commissions paid by airlines - wholesalers - suppliers - govn't.etc bonuses or incentives






41. A room occupied by two persons and having two single beds






42. Large hotel rom with partition dividing bedroom and sitting area






43. Continental plan - room and continental breakfast only






44. The charge for a better or extra service






45. Hotel keeper- an owner or manger






46. A menu or list of items from which guests select various choices and each section is priced seperately






47. A travel plan Which includes most elements of a vacation such as tranportation - accomodations -and sightseeing






48. Official airline guide






49. Federal Aviation Administration - in charge of maintaining safety of airline operations






50. Average daily rate