Test your basic knowledge |

Hospitality Vocab

Subject : hospitality
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. An area set off from a larger room ( usually for sleeping)






2. National Tour Brokers Association-trade association of us tour brokers






3. Includes a room and English or continental breakfast.






4. A promise by a supplier to provide the best possible accommodation for a client requesting the reservation. mean client will pay for the best available






5. Hotel accomidations with three meals daily included in the price of the room. aka ' FULL PENSION'






6. Estimated time arrival






7. A menu or list of items from which guests select various choices and each section is priced seperately






8. A flight booked exclusively for a specific group or groups






9. Cruise Lines International Association






10. A professional travel escort- sent to supervise arrival details






11. The charge for a better or extra service






12. Grenwich mean time- solar time and used as the basis for calculating standard time for the entire world






13. Certified travel counselor - degree conferred on the completion of a course granted by Institute of Certified Travel Agents- attesting to professional competemce






14. An AAA affiliated retail agency organization






15. Modified American Plan - room and breakfast and either dinner or lunch






16. Bermuda plan- room and american breakfast daily






17. Hotel keeper- an owner or manger






18. A room that can be occupied by four persons






19. Continental plan - room and continental breakfast only






20. Official airline guide






21. American Society of Travel Agents






22. Voucher issues by tour operator to cover payment for sightseeing or entertainment feature client






23. Large hotel rom with partition dividing bedroom and sitting area






24. Revenus Per avaliable room






25. Extra commissions paid by airlines - wholesalers - suppliers - govn't.etc bonuses or incentives






26. Guest with confirmed reservation who does not arrive and whose reservation was not cancelled

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27. In the British Isles and Ireland - includes hot or cold cereal - bacon or ham and eggs - toast butter - jam or marmalade and a beverage






28. A limited plan of reduced fares for families traveling together. Usually offered mon-friday- rarely available today






29. Rate Per person in a room shared by two






30. One or more bedrooms and connecting parlor






31. Do all possible






32. A discounted fare or hotel rate to be applied at a time that is slow season and usually not the busiest






33. International trade association of local tour operators






34. Lodging and continental breakfast






35. An all inclusive tour offering services for an established price.






36. Special family rate policy of hotel which usually provides that no charge is levied for children sharing room with parents






37. To change to a better class of service or accomodation






38. Hotel accommodations with no meals included in the price of the room






39. Estimated time departure






40. A fee collected by a govn't for departure from the city or country






41. A room occupied by three persons






42. Average daily rate






43. A calender period between a peak season and off season usually favored by promotional fare






44. American Hotel Lodging Association






45. World Tourism Organization






46. Travel offered as a reward by business to employees as an incentive to stimulate sales or as a reward






47. Domestic Independant Tour/ Domestic Inclusive Tour






48. Local escorted sightseeing trip






49. The International Air Transport Association






50. A person with power to act for a principal supplier