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Hospitality Vocab

Subject : hospitality
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. A room that can be occupied by four persons






2. World Tourism Organization






3. A fee collected by a govn't for departure from the city or country






4. Do all possible






5. American Hotel Lodging Association






6. The International Air Transport Association






7. American Automobile Association






8. Rate Per person in a room shared by two






9. Name used by National Railroad passenger corporation- operates almost all intercity passenger trains






10. Hotel keeper- an owner or manger






11. Large hotel rom with partition dividing bedroom and sitting area






12. A room occupied by three persons






13. Grenwich mean time- solar time and used as the basis for calculating standard time for the entire world






14. A discounted fare or hotel rate to be applied at a time that is slow season and usually not the busiest






15. Official airline guide






16. Cruise Lines International Association






17. Air Transport Association of America






18. Average daily rate






19. Travel offered as a reward by business to employees as an incentive to stimulate sales or as a reward






20. Domestic Independant Tour/ Domestic Inclusive Tour






21. A menu or list of items from which guests select various choices and each section is priced seperately






22. In the British Isles and Ireland - includes hot or cold cereal - bacon or ham and eggs - toast butter - jam or marmalade and a beverage






23. The industries that provide and market services and facilities for pleasure travel






24. Guest with confirmed reservation who does not arrive and whose reservation was not cancelled

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25. American Society of Travel Agents






26. Hotel accommodations with no meals included in the price of the room






27. A room occupied by two persons and having two single beds






28. A limited plan of reduced fares for families traveling together. Usually offered mon-friday- rarely available today






29. The charge for a better or extra service






30. A travel plan Which includes most elements of a vacation such as tranportation - accomodations -and sightseeing






31. A person with power to act for a principal supplier






32. Trans- Atlantic Passenger Steamship Conference






33. Hotel accomidations with three meals daily included in the price of the room. aka ' FULL PENSION'






34. A promise by a supplier to provide the best possible accommodation for a client requesting the reservation. mean client will pay for the best available






35. A calender period between a peak season and off season usually favored by promotional fare






36. Total Quality Management






37. Estimated time arrival






38. Percentage of a hotel or restaurant bill paid by the guest to take the place of a trip - or a travel agents fee charged to the client






39. Continental plan - room and continental breakfast only






40. Extra commissions paid by airlines - wholesalers - suppliers - govn't.etc bonuses or incentives






41. Includes a room and English or continental breakfast.






42. Revenus Per avaliable room






43. International trade association of local tour operators






44. An all inclusive tour offering services for an established price.






45. One or more bedrooms and connecting parlor






46. An area set off from a larger room ( usually for sleeping)






47. Modified American Plan - room and breakfast and either dinner or lunch






48. Voucher issues by tour operator to cover payment for sightseeing or entertainment feature client






49. A term referring to the legally published rates of the hotel






50. Lodging and continental breakfast






Can you answer 50 questions in 15 minutes?



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