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Hospitality Vocab

Subject : hospitality
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Do all possible






2. Bermuda plan- room and american breakfast daily






3. An AAA affiliated retail agency organization






4. A limited plan of reduced fares for families traveling together. Usually offered mon-friday- rarely available today






5. Travel offered as a reward by business to employees as an incentive to stimulate sales or as a reward






6. A room occupied by three persons






7. Voucher issues by tour operator to cover payment for sightseeing or entertainment feature client






8. American Society of Travel Agents






9. A person with power to act for a principal supplier






10. In the British Isles and Ireland - includes hot or cold cereal - bacon or ham and eggs - toast butter - jam or marmalade and a beverage






11. Rate Per person in a room shared by two






12. To change to a better class of service or accomodation






13. The International Air Transport Association






14. Average daily rate






15. One or more bedrooms and connecting parlor






16. Large hotel rom with partition dividing bedroom and sitting area






17. The industries that provide and market services and facilities for pleasure travel






18. Revenus Per avaliable room






19. Lodging and continental breakfast






20. The charge for a better or extra service






21. A promise by a supplier to provide the best possible accommodation for a client requesting the reservation. mean client will pay for the best available






22. World Tourism Organization






23. Includes a room and English or continental breakfast.






24. Name used by National Railroad passenger corporation- operates almost all intercity passenger trains






25. Official airline guide






26. Estimated time departure






27. Hotel accommodations with no meals included in the price of the room






28. Grenwich mean time- solar time and used as the basis for calculating standard time for the entire world






29. A calender period between a peak season and off season usually favored by promotional fare






30. American Hotel Lodging Association






31. Domestic Independant Tour/ Domestic Inclusive Tour






32. An all inclusive tour offering services for an established price.






33. Guest with confirmed reservation who does not arrive and whose reservation was not cancelled


34. Modified American Plan - room and breakfast and either dinner or lunch






35. A professional travel escort- sent to supervise arrival details






36. Cruise Lines International Association






37. Continental plan - room and continental breakfast only






38. A travel plan Which includes most elements of a vacation such as tranportation - accomodations -and sightseeing






39. Hotel keeper- an owner or manger






40. A fee collected by a govn't for departure from the city or country






41. Special family rate policy of hotel which usually provides that no charge is levied for children sharing room with parents






42. American Automobile Association






43. A discounted fare or hotel rate to be applied at a time that is slow season and usually not the busiest






44. An area set off from a larger room ( usually for sleeping)






45. A room that can be occupied by four persons






46. Trans- Atlantic Passenger Steamship Conference






47. Certified travel counselor - degree conferred on the completion of a course granted by Institute of Certified Travel Agents- attesting to professional competemce






48. A menu or list of items from which guests select various choices and each section is priced seperately






49. A room occupied by two persons and having two single beds






50. International trade association of local tour operators