Test your basic knowledge |

Hospitality Vocab

Subject : hospitality
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Extra commissions paid by airlines - wholesalers - suppliers - govn't.etc bonuses or incentives






2. A promise by a supplier to provide the best possible accommodation for a client requesting the reservation. mean client will pay for the best available






3. Do all possible






4. A room occupied by three persons






5. Average daily rate






6. Includes a room and English or continental breakfast.






7. A person with power to act for a principal supplier






8. A calender period between a peak season and off season usually favored by promotional fare






9. American Society of Travel Agents






10. Federal Aviation Administration - in charge of maintaining safety of airline operations






11. Modified American Plan - room and breakfast and either dinner or lunch






12. Bermuda plan- room and american breakfast daily






13. Rate Per person in a room shared by two






14. One or more bedrooms and connecting parlor






15. Travel offered as a reward by business to employees as an incentive to stimulate sales or as a reward






16. American Automobile Association






17. Cruise Lines International Association






18. A limited plan of reduced fares for families traveling together. Usually offered mon-friday- rarely available today






19. Domestic Independant Tour/ Domestic Inclusive Tour






20. Lodging and continental breakfast






21. A menu or list of items from which guests select various choices and each section is priced seperately






22. A discounted fare or hotel rate to be applied at a time that is slow season and usually not the busiest






23. A term referring to the legally published rates of the hotel






24. The International Air Transport Association






25. Revenus Per avaliable room






26. Trans- Atlantic Passenger Steamship Conference






27. Hotel accomidations with three meals daily included in the price of the room. aka ' FULL PENSION'






28. A fee collected by a govn't for departure from the city or country






29. Name used by National Railroad passenger corporation- operates almost all intercity passenger trains






30. A room that can be occupied by four persons






31. World Tourism Organization






32. American Hotel Lodging Association






33. Continental plan - room and continental breakfast only






34. A professional travel escort- sent to supervise arrival details






35. Estimated time departure






36. The charge for a better or extra service






37. An area set off from a larger room ( usually for sleeping)






38. To change to a better class of service or accomodation






39. Official airline guide






40. National Tour Brokers Association-trade association of us tour brokers






41. Large hotel rom with partition dividing bedroom and sitting area






42. International trade association of local tour operators






43. An AAA affiliated retail agency organization






44. Special family rate policy of hotel which usually provides that no charge is levied for children sharing room with parents






45. Percentage of a hotel or restaurant bill paid by the guest to take the place of a trip - or a travel agents fee charged to the client






46. In the British Isles and Ireland - includes hot or cold cereal - bacon or ham and eggs - toast butter - jam or marmalade and a beverage






47. Total Quality Management






48. Local escorted sightseeing trip






49. Voucher issues by tour operator to cover payment for sightseeing or entertainment feature client






50. Hotel accommodations with no meals included in the price of the room