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Test your basic knowledge |
Hospitality Vocab
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Study First
Subject
:
hospitality
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. A limited plan of reduced fares for families traveling together. Usually offered mon-friday- rarely available today
REVPAR
Supplement
Family Plan [Airline]
Tour package
2. Certified travel counselor - degree conferred on the completion of a course granted by Institute of Certified Travel Agents- attesting to professional competemce
Quad
CTC
CP
ADR
3. A flight booked exclusively for a specific group or groups
Guided Tour
Charter Flight
Best Available
'No-Show'
4. Official airline guide
OAG
Departure Tax
Off-peak
Best Available
5. International trade association of local tour operators
American Sightseeing Association
FAA
Hotelier
DAPO
6. A room that can be occupied by four persons
Junior Suite
Quad
TQM
ATA
7. Lodging and continental breakfast
Shoulder fare - rate or season
Continental Plan
GMT
Triple
8. Air Transport Association of America
ETD
Upgrade
ATA
GMT
9. American Society of Travel Agents
ASTA
Upgrade
ETA
Alcove
10. Modified American Plan - room and breakfast and either dinner or lunch
Double occupancy rate
MAP
Triple
override
11. Travel offered as a reward by business to employees as an incentive to stimulate sales or as a reward
DIT
CTC
Incentive Travel
Courier
12. National Tour Brokers Association-trade association of us tour brokers
American Plan
NTBA
AAA
DAPO
13. Name used by National Railroad passenger corporation- operates almost all intercity passenger trains
TAPC
ADR
AMTRAK
American Sightseeing Association
14. Total Quality Management
Guided Tour
DAPO
'No-Show'
TQM
15. A term referring to the legally published rates of the hotel
AHLA
ATA
Charter Flight
Rack Rate
16. Voucher issues by tour operator to cover payment for sightseeing or entertainment feature client
AMTRAK
AHLA
Alcove
Tour Voucher
17. Special family rate policy of hotel which usually provides that no charge is levied for children sharing room with parents
CP
CTC
Family Plan [Airline]
Family Plan [hotel]
18. Federal Aviation Administration - in charge of maintaining safety of airline operations
override
A la Carte
TAPC
FAA
19. A promise by a supplier to provide the best possible accommodation for a client requesting the reservation. mean client will pay for the best available
Best Available
Suite
ETD
Supplement
20. Hotel accomidations with three meals daily included in the price of the room. aka ' FULL PENSION'
ETD
American Plan
Family Plan [Airline]
Shoulder fare - rate or season
21. Estimated time departure
Upgrade
Family Plan [Airline]
English breakfast
ETD
22. Extra commissions paid by airlines - wholesalers - suppliers - govn't.etc bonuses or incentives
Family Plan [hotel]
override
GMT
American Sightseeing Association
23. In the British Isles and Ireland - includes hot or cold cereal - bacon or ham and eggs - toast butter - jam or marmalade and a beverage
American Sightseeing Association
AMTRAK
ASTA
English breakfast
24. Bermuda plan- room and american breakfast daily
Tour package
Supplement
TQM
BP
25. Estimated time arrival
ETA
AAA
TAPC
Suite
26. Rate Per person in a room shared by two
Off-peak
Charter Flight
Double occupancy rate
All expense tour
27. An area set off from a larger room ( usually for sleeping)
WTO
Alcove
TQM
Continental Plan
28. An all inclusive tour offering services for an established price.
All expense tour
BP
ATA
CP
29. A person with power to act for a principal supplier
Triple
Shoulder fare - rate or season
Agent
AAA
30. A room occupied by two persons and having two single beds
Tour Voucher
FAA
Twin
A la Carte
31. Revenus Per avaliable room
Guided Tour
REVPAR
Off-peak
ADR
32. Average daily rate
ADR
CP
American Plan
Family Plan [hotel]
33. Continental plan - room and continental breakfast only
Guided Tour
Upgrade
CP
OAG
34. Grenwich mean time- solar time and used as the basis for calculating standard time for the entire world
Triple
GMT
ETA
Continental Plan
35. Do all possible
DAPO
AAA
IATA
Junior Suite
36. American Automobile Association
Incentive Travel
CTC
Continental Plan
AAA
37. A travel plan Which includes most elements of a vacation such as tranportation - accomodations -and sightseeing
Off-peak
Service Charge
Tour package
ASTA
38. A fee collected by a govn't for departure from the city or country
ASTA
Departure Tax
Suite
Rack Rate
39. An AAA affiliated retail agency organization
FAA
AAA World Wide Travel
Shoulder fare - rate or season
CTC
40. One or more bedrooms and connecting parlor
Rack Rate
DAPO
Off-peak
Suite
41. Hotel keeper- an owner or manger
CTC
Hotelier
ETD
AAA World Wide Travel
42. The charge for a better or extra service
Alcove
Supplement
Agent
ASTA
43. Hotel accommodations with no meals included in the price of the room
override
European Plan
Upgrade
Toursim
44. Guest with confirmed reservation who does not arrive and whose reservation was not cancelled
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45. The industries that provide and market services and facilities for pleasure travel
TAPC
Tour Voucher
Toursim
Alcove
46. Large hotel rom with partition dividing bedroom and sitting area
Triple
DAPO
Junior Suite
IATA
47. Local escorted sightseeing trip
English breakfast
Guided Tour
FAA
Twin
48. American Hotel Lodging Association
AHLA
AAA
CTC
European Plan
49. Domestic Independant Tour/ Domestic Inclusive Tour
Service Charge
Supplement
DIT
American Sightseeing Association
50. Cruise Lines International Association
Tour package
Agent
CLIA
ASTA