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Hospitality Vocab

Subject : hospitality
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Official airline guide






2. Large hotel rom with partition dividing bedroom and sitting area






3. Special family rate policy of hotel which usually provides that no charge is levied for children sharing room with parents






4. Cruise Lines International Association






5. Estimated time departure






6. A room occupied by three persons






7. American Automobile Association






8. Percentage of a hotel or restaurant bill paid by the guest to take the place of a trip - or a travel agents fee charged to the client






9. A limited plan of reduced fares for families traveling together. Usually offered mon-friday- rarely available today






10. One or more bedrooms and connecting parlor






11. The charge for a better or extra service






12. A room occupied by two persons and having two single beds






13. Do all possible






14. Continental plan - room and continental breakfast only






15. Domestic Independant Tour/ Domestic Inclusive Tour






16. Certified travel counselor - degree conferred on the completion of a course granted by Institute of Certified Travel Agents- attesting to professional competemce






17. An all inclusive tour offering services for an established price.






18. Guest with confirmed reservation who does not arrive and whose reservation was not cancelled


19. An area set off from a larger room ( usually for sleeping)






20. A discounted fare or hotel rate to be applied at a time that is slow season and usually not the busiest






21. Bermuda plan- room and american breakfast daily






22. Trans- Atlantic Passenger Steamship Conference






23. A travel plan Which includes most elements of a vacation such as tranportation - accomodations -and sightseeing






24. An AAA affiliated retail agency organization






25. Grenwich mean time- solar time and used as the basis for calculating standard time for the entire world






26. Modified American Plan - room and breakfast and either dinner or lunch






27. A flight booked exclusively for a specific group or groups






28. World Tourism Organization






29. Total Quality Management






30. Extra commissions paid by airlines - wholesalers - suppliers - govn't.etc bonuses or incentives






31. Travel offered as a reward by business to employees as an incentive to stimulate sales or as a reward






32. A menu or list of items from which guests select various choices and each section is priced seperately






33. International trade association of local tour operators






34. Air Transport Association of America






35. Revenus Per avaliable room






36. The industries that provide and market services and facilities for pleasure travel






37. Lodging and continental breakfast






38. A professional travel escort- sent to supervise arrival details






39. A promise by a supplier to provide the best possible accommodation for a client requesting the reservation. mean client will pay for the best available






40. Includes a room and English or continental breakfast.






41. American Society of Travel Agents






42. A calender period between a peak season and off season usually favored by promotional fare






43. The International Air Transport Association






44. A term referring to the legally published rates of the hotel






45. Rate Per person in a room shared by two






46. Estimated time arrival






47. A room that can be occupied by four persons






48. Federal Aviation Administration - in charge of maintaining safety of airline operations






49. Hotel keeper- an owner or manger






50. Hotel accommodations with no meals included in the price of the room