Test your basic knowledge |

Hospitality Vocab

Subject : hospitality
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Modified American Plan - room and breakfast and either dinner or lunch






2. World Tourism Organization






3. American Hotel Lodging Association






4. Hotel keeper- an owner or manger






5. One or more bedrooms and connecting parlor






6. A travel plan Which includes most elements of a vacation such as tranportation - accomodations -and sightseeing






7. A flight booked exclusively for a specific group or groups






8. Air Transport Association of America






9. An area set off from a larger room ( usually for sleeping)






10. A professional travel escort- sent to supervise arrival details






11. Special family rate policy of hotel which usually provides that no charge is levied for children sharing room with parents






12. Continental plan - room and continental breakfast only






13. Do all possible






14. Domestic Independant Tour/ Domestic Inclusive Tour






15. Bermuda plan- room and american breakfast daily






16. In the British Isles and Ireland - includes hot or cold cereal - bacon or ham and eggs - toast butter - jam or marmalade and a beverage






17. A menu or list of items from which guests select various choices and each section is priced seperately






18. Guest with confirmed reservation who does not arrive and whose reservation was not cancelled


19. To change to a better class of service or accomodation






20. Cruise Lines International Association






21. Revenus Per avaliable room






22. The industries that provide and market services and facilities for pleasure travel






23. Voucher issues by tour operator to cover payment for sightseeing or entertainment feature client






24. Percentage of a hotel or restaurant bill paid by the guest to take the place of a trip - or a travel agents fee charged to the client






25. Average daily rate






26. Trans- Atlantic Passenger Steamship Conference






27. A room occupied by two persons and having two single beds






28. A room occupied by three persons






29. Grenwich mean time- solar time and used as the basis for calculating standard time for the entire world






30. Hotel accommodations with no meals included in the price of the room






31. Official airline guide






32. A room that can be occupied by four persons






33. International trade association of local tour operators






34. The International Air Transport Association






35. Estimated time arrival






36. Includes a room and English or continental breakfast.






37. Lodging and continental breakfast






38. A fee collected by a govn't for departure from the city or country






39. Estimated time departure






40. An all inclusive tour offering services for an established price.






41. An AAA affiliated retail agency organization






42. American Automobile Association






43. Name used by National Railroad passenger corporation- operates almost all intercity passenger trains






44. Local escorted sightseeing trip






45. A limited plan of reduced fares for families traveling together. Usually offered mon-friday- rarely available today






46. A promise by a supplier to provide the best possible accommodation for a client requesting the reservation. mean client will pay for the best available






47. Hotel accomidations with three meals daily included in the price of the room. aka ' FULL PENSION'






48. A calender period between a peak season and off season usually favored by promotional fare






49. Certified travel counselor - degree conferred on the completion of a course granted by Institute of Certified Travel Agents- attesting to professional competemce






50. Extra commissions paid by airlines - wholesalers - suppliers - govn't.etc bonuses or incentives