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Test your basic knowledge |
Hospitality Vocab
Start Test
Study First
Subject
:
hospitality
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. A calender period between a peak season and off season usually favored by promotional fare
European Plan
Shoulder fare - rate or season
CLIA
NTBA
2. Rate Per person in a room shared by two
override
ETD
Twin
Double occupancy rate
3. Cruise Lines International Association
European Plan
CP
A la Carte
CLIA
4. National Tour Brokers Association-trade association of us tour brokers
NTBA
'No-Show'
All expense tour
GMT
5. A limited plan of reduced fares for families traveling together. Usually offered mon-friday- rarely available today
Family Plan [Airline]
Charter Flight
Twin
All expense tour
6. Do all possible
BP
American Plan
DAPO
Guided Tour
7. Includes a room and English or continental breakfast.
Bed and Breakfast
Hotelier
Shoulder fare - rate or season
REVPAR
8. Hotel accomidations with three meals daily included in the price of the room. aka ' FULL PENSION'
Tour package
FAA
American Plan
Bed and Breakfast
9. World Tourism Organization
Family Plan [hotel]
Continental Plan
WTO
CLIA
10. A room that can be occupied by four persons
ETA
Quad
Shoulder fare - rate or season
Double occupancy rate
11. Trans- Atlantic Passenger Steamship Conference
OAG
TAPC
American Sightseeing Association
Hotelier
12. The industries that provide and market services and facilities for pleasure travel
Triple
Toursim
Family Plan [hotel]
Family Plan [Airline]
13. A travel plan Which includes most elements of a vacation such as tranportation - accomodations -and sightseeing
Tour package
REVPAR
All expense tour
DAPO
14. Special family rate policy of hotel which usually provides that no charge is levied for children sharing room with parents
Family Plan [hotel]
Guided Tour
American Sightseeing Association
MAP
15. A promise by a supplier to provide the best possible accommodation for a client requesting the reservation. mean client will pay for the best available
Best Available
Off-peak
Family Plan [Airline]
Alcove
16. American Society of Travel Agents
All expense tour
Toursim
ASTA
AMTRAK
17. Name used by National Railroad passenger corporation- operates almost all intercity passenger trains
AHLA
AMTRAK
Agent
Supplement
18. A person with power to act for a principal supplier
IATA
Guided Tour
AMTRAK
Agent
19. A fee collected by a govn't for departure from the city or country
Departure Tax
All expense tour
Shoulder fare - rate or season
ADR
20. An area set off from a larger room ( usually for sleeping)
ETD
Alcove
Courier
Shoulder fare - rate or season
21. Hotel keeper- an owner or manger
Hotelier
Double occupancy rate
Incentive Travel
Family Plan [hotel]
22. To change to a better class of service or accomodation
Upgrade
DAPO
MAP
DIT
23. In the British Isles and Ireland - includes hot or cold cereal - bacon or ham and eggs - toast butter - jam or marmalade and a beverage
Off-peak
Service Charge
DIT
English breakfast
24. Official airline guide
ATA
OAG
Service Charge
Alcove
25. Hotel accommodations with no meals included in the price of the room
Quad
Toursim
DIT
European Plan
26. A room occupied by two persons and having two single beds
Double occupancy rate
TQM
DAPO
Twin
27. The International Air Transport Association
Triple
Upgrade
DIT
IATA
28. Modified American Plan - room and breakfast and either dinner or lunch
AHLA
Off-peak
TQM
MAP
29. An all inclusive tour offering services for an established price.
WTO
All expense tour
Departure Tax
Guided Tour
30. Revenus Per avaliable room
DIT
REVPAR
IATA
Toursim
31. A room occupied by three persons
American Sightseeing Association
Triple
AMTRAK
Off-peak
32. Local escorted sightseeing trip
Guided Tour
Suite
ETA
GMT
33. A menu or list of items from which guests select various choices and each section is priced seperately
AMTRAK
A la Carte
Service Charge
All expense tour
34. International trade association of local tour operators
American Sightseeing Association
DIT
CP
Twin
35. A professional travel escort- sent to supervise arrival details
Twin
REVPAR
AAA World Wide Travel
Courier
36. The charge for a better or extra service
Service Charge
AAA
Tour package
Supplement
37. One or more bedrooms and connecting parlor
Off-peak
Suite
ASTA
English breakfast
38. Air Transport Association of America
ATA
Guided Tour
Incentive Travel
Upgrade
39. Average daily rate
English breakfast
ADR
Family Plan [Airline]
American Plan
40. A term referring to the legally published rates of the hotel
Rack Rate
Alcove
Charter Flight
Courier
41. American Automobile Association
Shoulder fare - rate or season
AAA
AMTRAK
Rack Rate
42. Certified travel counselor - degree conferred on the completion of a course granted by Institute of Certified Travel Agents- attesting to professional competemce
CTC
IATA
Double occupancy rate
Supplement
43. Extra commissions paid by airlines - wholesalers - suppliers - govn't.etc bonuses or incentives
Quad
override
Suite
Shoulder fare - rate or season
44. Estimated time departure
AAA
AHLA
override
ETD
45. Bermuda plan- room and american breakfast daily
ADR
BP
Service Charge
AAA
46. Federal Aviation Administration - in charge of maintaining safety of airline operations
NTBA
FAA
Double occupancy rate
Twin
47. Guest with confirmed reservation who does not arrive and whose reservation was not cancelled
48. A flight booked exclusively for a specific group or groups
Off-peak
AMTRAK
ATA
Charter Flight
49. Travel offered as a reward by business to employees as an incentive to stimulate sales or as a reward
Best Available
AHLA
Toursim
Incentive Travel
50. Continental plan - room and continental breakfast only
CP
Triple
ETD
BP