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Hospitality Vocab

Subject : hospitality
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Hotel accommodations with no meals included in the price of the room






2. A room occupied by three persons






3. A promise by a supplier to provide the best possible accommodation for a client requesting the reservation. mean client will pay for the best available






4. One or more bedrooms and connecting parlor






5. To change to a better class of service or accomodation






6. A room that can be occupied by four persons






7. World Tourism Organization






8. Continental plan - room and continental breakfast only






9. Guest with confirmed reservation who does not arrive and whose reservation was not cancelled


10. Federal Aviation Administration - in charge of maintaining safety of airline operations






11. The industries that provide and market services and facilities for pleasure travel






12. Special family rate policy of hotel which usually provides that no charge is levied for children sharing room with parents






13. A fee collected by a govn't for departure from the city or country






14. A limited plan of reduced fares for families traveling together. Usually offered mon-friday- rarely available today






15. American Hotel Lodging Association






16. A room occupied by two persons and having two single beds






17. Large hotel rom with partition dividing bedroom and sitting area






18. Local escorted sightseeing trip






19. Domestic Independant Tour/ Domestic Inclusive Tour






20. A discounted fare or hotel rate to be applied at a time that is slow season and usually not the busiest






21. Hotel keeper- an owner or manger






22. Estimated time arrival






23. An area set off from a larger room ( usually for sleeping)






24. Estimated time departure






25. The International Air Transport Association






26. American Society of Travel Agents






27. A calender period between a peak season and off season usually favored by promotional fare






28. Lodging and continental breakfast






29. International trade association of local tour operators






30. Certified travel counselor - degree conferred on the completion of a course granted by Institute of Certified Travel Agents- attesting to professional competemce






31. Rate Per person in a room shared by two






32. National Tour Brokers Association-trade association of us tour brokers






33. Includes a room and English or continental breakfast.






34. Air Transport Association of America






35. Percentage of a hotel or restaurant bill paid by the guest to take the place of a trip - or a travel agents fee charged to the client






36. An all inclusive tour offering services for an established price.






37. A person with power to act for a principal supplier






38. An AAA affiliated retail agency organization






39. Name used by National Railroad passenger corporation- operates almost all intercity passenger trains






40. Bermuda plan- room and american breakfast daily






41. A flight booked exclusively for a specific group or groups






42. Cruise Lines International Association






43. A travel plan Which includes most elements of a vacation such as tranportation - accomodations -and sightseeing






44. Average daily rate






45. A menu or list of items from which guests select various choices and each section is priced seperately






46. Modified American Plan - room and breakfast and either dinner or lunch






47. The charge for a better or extra service






48. Trans- Atlantic Passenger Steamship Conference






49. Travel offered as a reward by business to employees as an incentive to stimulate sales or as a reward






50. American Automobile Association