Test your basic knowledge |

Hospitality Vocab

Subject : hospitality
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. National Tour Brokers Association-trade association of us tour brokers






2. World Tourism Organization






3. Travel offered as a reward by business to employees as an incentive to stimulate sales or as a reward






4. Revenus Per avaliable room






5. Estimated time departure






6. Bermuda plan- room and american breakfast daily






7. Grenwich mean time- solar time and used as the basis for calculating standard time for the entire world






8. A travel plan Which includes most elements of a vacation such as tranportation - accomodations -and sightseeing






9. Certified travel counselor - degree conferred on the completion of a course granted by Institute of Certified Travel Agents- attesting to professional competemce






10. International trade association of local tour operators






11. Modified American Plan - room and breakfast and either dinner or lunch






12. Continental plan - room and continental breakfast only






13. American Hotel Lodging Association






14. Total Quality Management






15. Local escorted sightseeing trip






16. Federal Aviation Administration - in charge of maintaining safety of airline operations






17. Do all possible






18. Domestic Independant Tour/ Domestic Inclusive Tour






19. Air Transport Association of America






20. A fee collected by a govn't for departure from the city or country






21. Name used by National Railroad passenger corporation- operates almost all intercity passenger trains






22. A calender period between a peak season and off season usually favored by promotional fare






23. A menu or list of items from which guests select various choices and each section is priced seperately






24. A flight booked exclusively for a specific group or groups






25. American Automobile Association






26. Large hotel rom with partition dividing bedroom and sitting area






27. In the British Isles and Ireland - includes hot or cold cereal - bacon or ham and eggs - toast butter - jam or marmalade and a beverage






28. Hotel accommodations with no meals included in the price of the room






29. An area set off from a larger room ( usually for sleeping)






30. The charge for a better or extra service






31. Extra commissions paid by airlines - wholesalers - suppliers - govn't.etc bonuses or incentives






32. A room occupied by three persons






33. A promise by a supplier to provide the best possible accommodation for a client requesting the reservation. mean client will pay for the best available






34. A term referring to the legally published rates of the hotel






35. Trans- Atlantic Passenger Steamship Conference






36. Hotel accomidations with three meals daily included in the price of the room. aka ' FULL PENSION'






37. To change to a better class of service or accomodation






38. A limited plan of reduced fares for families traveling together. Usually offered mon-friday- rarely available today






39. A room that can be occupied by four persons






40. Estimated time arrival






41. Hotel keeper- an owner or manger






42. A person with power to act for a principal supplier






43. Voucher issues by tour operator to cover payment for sightseeing or entertainment feature client






44. Lodging and continental breakfast






45. American Society of Travel Agents






46. Official airline guide






47. Cruise Lines International Association






48. An all inclusive tour offering services for an established price.






49. A professional travel escort- sent to supervise arrival details






50. An AAA affiliated retail agency organization