Test your basic knowledge |

Hospitality Vocab

Subject : hospitality
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. A promise by a supplier to provide the best possible accommodation for a client requesting the reservation. mean client will pay for the best available






2. Trans- Atlantic Passenger Steamship Conference






3. World Tourism Organization






4. An AAA affiliated retail agency organization






5. Air Transport Association of America






6. An all inclusive tour offering services for an established price.






7. Official airline guide






8. Lodging and continental breakfast






9. American Society of Travel Agents






10. Total Quality Management






11. Name used by National Railroad passenger corporation- operates almost all intercity passenger trains






12. Special family rate policy of hotel which usually provides that no charge is levied for children sharing room with parents






13. Voucher issues by tour operator to cover payment for sightseeing or entertainment feature client






14. Percentage of a hotel or restaurant bill paid by the guest to take the place of a trip - or a travel agents fee charged to the client






15. National Tour Brokers Association-trade association of us tour brokers






16. International trade association of local tour operators






17. American Hotel Lodging Association






18. American Automobile Association






19. Domestic Independant Tour/ Domestic Inclusive Tour






20. Continental plan - room and continental breakfast only






21. Hotel accommodations with no meals included in the price of the room






22. A person with power to act for a principal supplier






23. A room occupied by two persons and having two single beds






24. The industries that provide and market services and facilities for pleasure travel






25. Certified travel counselor - degree conferred on the completion of a course granted by Institute of Certified Travel Agents- attesting to professional competemce






26. A menu or list of items from which guests select various choices and each section is priced seperately






27. Grenwich mean time- solar time and used as the basis for calculating standard time for the entire world






28. Bermuda plan- room and american breakfast daily






29. A fee collected by a govn't for departure from the city or country






30. Cruise Lines International Association






31. Average daily rate






32. A room that can be occupied by four persons






33. A flight booked exclusively for a specific group or groups






34. Estimated time arrival






35. To change to a better class of service or accomodation






36. Revenus Per avaliable room






37. A professional travel escort- sent to supervise arrival details






38. Do all possible






39. Rate Per person in a room shared by two






40. Travel offered as a reward by business to employees as an incentive to stimulate sales or as a reward






41. A calender period between a peak season and off season usually favored by promotional fare






42. One or more bedrooms and connecting parlor






43. Hotel keeper- an owner or manger






44. A discounted fare or hotel rate to be applied at a time that is slow season and usually not the busiest






45. In the British Isles and Ireland - includes hot or cold cereal - bacon or ham and eggs - toast butter - jam or marmalade and a beverage






46. A travel plan Which includes most elements of a vacation such as tranportation - accomodations -and sightseeing






47. The International Air Transport Association






48. An area set off from a larger room ( usually for sleeping)






49. Large hotel rom with partition dividing bedroom and sitting area






50. Local escorted sightseeing trip