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Hospitality Vocab

Subject : hospitality
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Extra commissions paid by airlines - wholesalers - suppliers - govn't.etc bonuses or incentives






2. A flight booked exclusively for a specific group or groups






3. A limited plan of reduced fares for families traveling together. Usually offered mon-friday- rarely available today






4. Air Transport Association of America






5. Voucher issues by tour operator to cover payment for sightseeing or entertainment feature client






6. A room occupied by three persons






7. American Automobile Association






8. Hotel keeper- an owner or manger






9. A person with power to act for a principal supplier






10. In the British Isles and Ireland - includes hot or cold cereal - bacon or ham and eggs - toast butter - jam or marmalade and a beverage






11. Trans- Atlantic Passenger Steamship Conference






12. A term referring to the legally published rates of the hotel






13. An all inclusive tour offering services for an established price.






14. Local escorted sightseeing trip






15. Hotel accomidations with three meals daily included in the price of the room. aka ' FULL PENSION'






16. Hotel accommodations with no meals included in the price of the room






17. Continental plan - room and continental breakfast only






18. Official airline guide






19. A discounted fare or hotel rate to be applied at a time that is slow season and usually not the busiest






20. Guest with confirmed reservation who does not arrive and whose reservation was not cancelled

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21. The charge for a better or extra service






22. Travel offered as a reward by business to employees as an incentive to stimulate sales or as a reward






23. Total Quality Management






24. Grenwich mean time- solar time and used as the basis for calculating standard time for the entire world






25. Estimated time departure






26. Certified travel counselor - degree conferred on the completion of a course granted by Institute of Certified Travel Agents- attesting to professional competemce






27. An area set off from a larger room ( usually for sleeping)






28. International trade association of local tour operators






29. National Tour Brokers Association-trade association of us tour brokers






30. Percentage of a hotel or restaurant bill paid by the guest to take the place of a trip - or a travel agents fee charged to the client






31. A travel plan Which includes most elements of a vacation such as tranportation - accomodations -and sightseeing






32. Estimated time arrival






33. The industries that provide and market services and facilities for pleasure travel






34. A menu or list of items from which guests select various choices and each section is priced seperately






35. Rate Per person in a room shared by two






36. A fee collected by a govn't for departure from the city or country






37. Average daily rate






38. American Hotel Lodging Association






39. An AAA affiliated retail agency organization






40. Cruise Lines International Association






41. Large hotel rom with partition dividing bedroom and sitting area






42. One or more bedrooms and connecting parlor






43. Domestic Independant Tour/ Domestic Inclusive Tour






44. The International Air Transport Association






45. Lodging and continental breakfast






46. Modified American Plan - room and breakfast and either dinner or lunch






47. Includes a room and English or continental breakfast.






48. Revenus Per avaliable room






49. A room that can be occupied by four persons






50. Federal Aviation Administration - in charge of maintaining safety of airline operations







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Can you answer 50 questions in 15 minutes?


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