Test your basic knowledge |

Hospitality Vocab

Subject : hospitality
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Local escorted sightseeing trip






2. Modified American Plan - room and breakfast and either dinner or lunch






3. American Hotel Lodging Association






4. A menu or list of items from which guests select various choices and each section is priced seperately






5. An area set off from a larger room ( usually for sleeping)






6. National Tour Brokers Association-trade association of us tour brokers






7. A person with power to act for a principal supplier






8. Percentage of a hotel or restaurant bill paid by the guest to take the place of a trip - or a travel agents fee charged to the client






9. Revenus Per avaliable room






10. Average daily rate






11. A limited plan of reduced fares for families traveling together. Usually offered mon-friday- rarely available today






12. A professional travel escort- sent to supervise arrival details






13. A discounted fare or hotel rate to be applied at a time that is slow season and usually not the busiest






14. Voucher issues by tour operator to cover payment for sightseeing or entertainment feature client






15. Special family rate policy of hotel which usually provides that no charge is levied for children sharing room with parents






16. Bermuda plan- room and american breakfast daily






17. A fee collected by a govn't for departure from the city or country






18. Certified travel counselor - degree conferred on the completion of a course granted by Institute of Certified Travel Agents- attesting to professional competemce






19. The industries that provide and market services and facilities for pleasure travel






20. Hotel accomidations with three meals daily included in the price of the room. aka ' FULL PENSION'






21. American Automobile Association






22. Travel offered as a reward by business to employees as an incentive to stimulate sales or as a reward






23. Includes a room and English or continental breakfast.






24. Large hotel rom with partition dividing bedroom and sitting area






25. Air Transport Association of America






26. International trade association of local tour operators






27. Lodging and continental breakfast






28. Extra commissions paid by airlines - wholesalers - suppliers - govn't.etc bonuses or incentives






29. Rate Per person in a room shared by two






30. In the British Isles and Ireland - includes hot or cold cereal - bacon or ham and eggs - toast butter - jam or marmalade and a beverage






31. A room that can be occupied by four persons






32. Federal Aviation Administration - in charge of maintaining safety of airline operations






33. Cruise Lines International Association






34. An AAA affiliated retail agency organization






35. Total Quality Management






36. A travel plan Which includes most elements of a vacation such as tranportation - accomodations -and sightseeing






37. Official airline guide






38. Hotel keeper- an owner or manger






39. Continental plan - room and continental breakfast only






40. A promise by a supplier to provide the best possible accommodation for a client requesting the reservation. mean client will pay for the best available






41. An all inclusive tour offering services for an established price.






42. Trans- Atlantic Passenger Steamship Conference






43. The International Air Transport Association






44. A calender period between a peak season and off season usually favored by promotional fare






45. A flight booked exclusively for a specific group or groups






46. World Tourism Organization






47. Estimated time arrival






48. A room occupied by two persons and having two single beds






49. Name used by National Railroad passenger corporation- operates almost all intercity passenger trains






50. A term referring to the legally published rates of the hotel