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Hospitality Vocab

Subject : hospitality
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. A flight booked exclusively for a specific group or groups






2. Includes a room and English or continental breakfast.






3. Trans- Atlantic Passenger Steamship Conference






4. Modified American Plan - room and breakfast and either dinner or lunch






5. Lodging and continental breakfast






6. Rate Per person in a room shared by two






7. Bermuda plan- room and american breakfast daily






8. A term referring to the legally published rates of the hotel






9. National Tour Brokers Association-trade association of us tour brokers






10. A room occupied by three persons






11. An area set off from a larger room ( usually for sleeping)






12. In the British Isles and Ireland - includes hot or cold cereal - bacon or ham and eggs - toast butter - jam or marmalade and a beverage






13. Extra commissions paid by airlines - wholesalers - suppliers - govn't.etc bonuses or incentives






14. Estimated time departure






15. Domestic Independant Tour/ Domestic Inclusive Tour






16. The International Air Transport Association






17. Local escorted sightseeing trip






18. A promise by a supplier to provide the best possible accommodation for a client requesting the reservation. mean client will pay for the best available






19. Federal Aviation Administration - in charge of maintaining safety of airline operations






20. American Society of Travel Agents






21. Travel offered as a reward by business to employees as an incentive to stimulate sales or as a reward






22. The charge for a better or extra service






23. A person with power to act for a principal supplier






24. Certified travel counselor - degree conferred on the completion of a course granted by Institute of Certified Travel Agents- attesting to professional competemce






25. A discounted fare or hotel rate to be applied at a time that is slow season and usually not the busiest






26. International trade association of local tour operators






27. World Tourism Organization






28. Official airline guide






29. Average daily rate






30. A fee collected by a govn't for departure from the city or country






31. A menu or list of items from which guests select various choices and each section is priced seperately






32. American Automobile Association






33. A travel plan Which includes most elements of a vacation such as tranportation - accomodations -and sightseeing






34. A room occupied by two persons and having two single beds






35. A limited plan of reduced fares for families traveling together. Usually offered mon-friday- rarely available today






36. A room that can be occupied by four persons






37. To change to a better class of service or accomodation






38. An AAA affiliated retail agency organization






39. Hotel keeper- an owner or manger






40. An all inclusive tour offering services for an established price.






41. Percentage of a hotel or restaurant bill paid by the guest to take the place of a trip - or a travel agents fee charged to the client






42. A professional travel escort- sent to supervise arrival details






43. Special family rate policy of hotel which usually provides that no charge is levied for children sharing room with parents






44. Hotel accommodations with no meals included in the price of the room






45. Name used by National Railroad passenger corporation- operates almost all intercity passenger trains






46. Cruise Lines International Association






47. Continental plan - room and continental breakfast only






48. Air Transport Association of America






49. Revenus Per avaliable room






50. Guest with confirmed reservation who does not arrive and whose reservation was not cancelled

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