Test your basic knowledge |

Hospitality Vocab

Subject : hospitality
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. National Tour Brokers Association-trade association of us tour brokers






2. In the British Isles and Ireland - includes hot or cold cereal - bacon or ham and eggs - toast butter - jam or marmalade and a beverage






3. Large hotel rom with partition dividing bedroom and sitting area






4. A room occupied by three persons






5. One or more bedrooms and connecting parlor






6. Continental plan - room and continental breakfast only






7. Extra commissions paid by airlines - wholesalers - suppliers - govn't.etc bonuses or incentives






8. Local escorted sightseeing trip






9. Bermuda plan- room and american breakfast daily






10. Includes a room and English or continental breakfast.






11. A limited plan of reduced fares for families traveling together. Usually offered mon-friday- rarely available today






12. A professional travel escort- sent to supervise arrival details






13. Hotel accomidations with three meals daily included in the price of the room. aka ' FULL PENSION'






14. Cruise Lines International Association






15. A calender period between a peak season and off season usually favored by promotional fare






16. Hotel keeper- an owner or manger






17. The industries that provide and market services and facilities for pleasure travel






18. Certified travel counselor - degree conferred on the completion of a course granted by Institute of Certified Travel Agents- attesting to professional competemce






19. A menu or list of items from which guests select various choices and each section is priced seperately






20. Average daily rate






21. Grenwich mean time- solar time and used as the basis for calculating standard time for the entire world






22. A discounted fare or hotel rate to be applied at a time that is slow season and usually not the busiest






23. A promise by a supplier to provide the best possible accommodation for a client requesting the reservation. mean client will pay for the best available






24. A travel plan Which includes most elements of a vacation such as tranportation - accomodations -and sightseeing






25. The charge for a better or extra service






26. A fee collected by a govn't for departure from the city or country






27. American Hotel Lodging Association






28. Rate Per person in a room shared by two






29. Guest with confirmed reservation who does not arrive and whose reservation was not cancelled


30. A room that can be occupied by four persons






31. International trade association of local tour operators






32. Travel offered as a reward by business to employees as an incentive to stimulate sales or as a reward






33. Federal Aviation Administration - in charge of maintaining safety of airline operations






34. American Society of Travel Agents






35. Trans- Atlantic Passenger Steamship Conference






36. Revenus Per avaliable room






37. To change to a better class of service or accomodation






38. Modified American Plan - room and breakfast and either dinner or lunch






39. Lodging and continental breakfast






40. The International Air Transport Association






41. Percentage of a hotel or restaurant bill paid by the guest to take the place of a trip - or a travel agents fee charged to the client






42. Name used by National Railroad passenger corporation- operates almost all intercity passenger trains






43. Voucher issues by tour operator to cover payment for sightseeing or entertainment feature client






44. Official airline guide






45. An area set off from a larger room ( usually for sleeping)






46. Domestic Independant Tour/ Domestic Inclusive Tour






47. Estimated time departure






48. Special family rate policy of hotel which usually provides that no charge is levied for children sharing room with parents






49. Hotel accommodations with no meals included in the price of the room






50. A term referring to the legally published rates of the hotel