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Hospitality Vocab

Subject : hospitality
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Special family rate policy of hotel which usually provides that no charge is levied for children sharing room with parents






2. Domestic Independant Tour/ Domestic Inclusive Tour






3. Air Transport Association of America






4. A room occupied by three persons






5. Hotel keeper- an owner or manger






6. International trade association of local tour operators






7. A limited plan of reduced fares for families traveling together. Usually offered mon-friday- rarely available today






8. Continental plan - room and continental breakfast only






9. The International Air Transport Association






10. Bermuda plan- room and american breakfast daily






11. World Tourism Organization






12. An AAA affiliated retail agency organization






13. Certified travel counselor - degree conferred on the completion of a course granted by Institute of Certified Travel Agents- attesting to professional competemce






14. Federal Aviation Administration - in charge of maintaining safety of airline operations






15. Grenwich mean time- solar time and used as the basis for calculating standard time for the entire world






16. Includes a room and English or continental breakfast.






17. Large hotel rom with partition dividing bedroom and sitting area






18. Hotel accomidations with three meals daily included in the price of the room. aka ' FULL PENSION'






19. Estimated time arrival






20. National Tour Brokers Association-trade association of us tour brokers






21. American Hotel Lodging Association






22. A promise by a supplier to provide the best possible accommodation for a client requesting the reservation. mean client will pay for the best available






23. Guest with confirmed reservation who does not arrive and whose reservation was not cancelled

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24. Total Quality Management






25. A room occupied by two persons and having two single beds






26. American Society of Travel Agents






27. An all inclusive tour offering services for an established price.






28. To change to a better class of service or accomodation






29. Extra commissions paid by airlines - wholesalers - suppliers - govn't.etc bonuses or incentives






30. Official airline guide






31. A room that can be occupied by four persons






32. A travel plan Which includes most elements of a vacation such as tranportation - accomodations -and sightseeing






33. An area set off from a larger room ( usually for sleeping)






34. Hotel accommodations with no meals included in the price of the room






35. Do all possible






36. One or more bedrooms and connecting parlor






37. Name used by National Railroad passenger corporation- operates almost all intercity passenger trains






38. Voucher issues by tour operator to cover payment for sightseeing or entertainment feature client






39. In the British Isles and Ireland - includes hot or cold cereal - bacon or ham and eggs - toast butter - jam or marmalade and a beverage






40. Cruise Lines International Association






41. Percentage of a hotel or restaurant bill paid by the guest to take the place of a trip - or a travel agents fee charged to the client






42. American Automobile Association






43. Travel offered as a reward by business to employees as an incentive to stimulate sales or as a reward






44. Estimated time departure






45. Modified American Plan - room and breakfast and either dinner or lunch






46. A menu or list of items from which guests select various choices and each section is priced seperately






47. Revenus Per avaliable room






48. Trans- Atlantic Passenger Steamship Conference






49. A professional travel escort- sent to supervise arrival details






50. A flight booked exclusively for a specific group or groups







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Can you answer 50 questions in 15 minutes?


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