Test your basic knowledge |

Hospitality Vocab

Subject : hospitality
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. National Tour Brokers Association-trade association of us tour brokers






2. A room that can be occupied by four persons






3. Certified travel counselor - degree conferred on the completion of a course granted by Institute of Certified Travel Agents- attesting to professional competemce






4. Do all possible






5. Average daily rate






6. Rate Per person in a room shared by two






7. Federal Aviation Administration - in charge of maintaining safety of airline operations






8. Continental plan - room and continental breakfast only






9. In the British Isles and Ireland - includes hot or cold cereal - bacon or ham and eggs - toast butter - jam or marmalade and a beverage






10. A discounted fare or hotel rate to be applied at a time that is slow season and usually not the busiest






11. Extra commissions paid by airlines - wholesalers - suppliers - govn't.etc bonuses or incentives






12. Modified American Plan - room and breakfast and either dinner or lunch






13. Guest with confirmed reservation who does not arrive and whose reservation was not cancelled

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14. Revenus Per avaliable room






15. A promise by a supplier to provide the best possible accommodation for a client requesting the reservation. mean client will pay for the best available






16. Estimated time arrival






17. A menu or list of items from which guests select various choices and each section is priced seperately






18. A room occupied by three persons






19. One or more bedrooms and connecting parlor






20. Domestic Independant Tour/ Domestic Inclusive Tour






21. Lodging and continental breakfast






22. A professional travel escort- sent to supervise arrival details






23. Large hotel rom with partition dividing bedroom and sitting area






24. Hotel accommodations with no meals included in the price of the room






25. American Society of Travel Agents






26. A fee collected by a govn't for departure from the city or country






27. American Hotel Lodging Association






28. Includes a room and English or continental breakfast.






29. An area set off from a larger room ( usually for sleeping)






30. Name used by National Railroad passenger corporation- operates almost all intercity passenger trains






31. Hotel keeper- an owner or manger






32. A person with power to act for a principal supplier






33. Estimated time departure






34. American Automobile Association






35. The charge for a better or extra service






36. World Tourism Organization






37. Local escorted sightseeing trip






38. A limited plan of reduced fares for families traveling together. Usually offered mon-friday- rarely available today






39. Voucher issues by tour operator to cover payment for sightseeing or entertainment feature client






40. To change to a better class of service or accomodation






41. Special family rate policy of hotel which usually provides that no charge is levied for children sharing room with parents






42. A calender period between a peak season and off season usually favored by promotional fare






43. Hotel accomidations with three meals daily included in the price of the room. aka ' FULL PENSION'






44. Percentage of a hotel or restaurant bill paid by the guest to take the place of a trip - or a travel agents fee charged to the client






45. Official airline guide






46. Bermuda plan- room and american breakfast daily






47. Travel offered as a reward by business to employees as an incentive to stimulate sales or as a reward






48. A travel plan Which includes most elements of a vacation such as tranportation - accomodations -and sightseeing






49. A flight booked exclusively for a specific group or groups






50. Cruise Lines International Association