Test your basic knowledge |

Hospitality Vocab

Subject : hospitality
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Special family rate policy of hotel which usually provides that no charge is levied for children sharing room with parents






2. Estimated time departure






3. In the British Isles and Ireland - includes hot or cold cereal - bacon or ham and eggs - toast butter - jam or marmalade and a beverage






4. Guest with confirmed reservation who does not arrive and whose reservation was not cancelled


5. The industries that provide and market services and facilities for pleasure travel






6. Lodging and continental breakfast






7. Domestic Independant Tour/ Domestic Inclusive Tour






8. A travel plan Which includes most elements of a vacation such as tranportation - accomodations -and sightseeing






9. National Tour Brokers Association-trade association of us tour brokers






10. Total Quality Management






11. Do all possible






12. International trade association of local tour operators






13. Includes a room and English or continental breakfast.






14. Percentage of a hotel or restaurant bill paid by the guest to take the place of a trip - or a travel agents fee charged to the client






15. Certified travel counselor - degree conferred on the completion of a course granted by Institute of Certified Travel Agents- attesting to professional competemce






16. Rate Per person in a room shared by two






17. A room that can be occupied by four persons






18. Continental plan - room and continental breakfast only






19. An AAA affiliated retail agency organization






20. American Hotel Lodging Association






21. Trans- Atlantic Passenger Steamship Conference






22. Large hotel rom with partition dividing bedroom and sitting area






23. A limited plan of reduced fares for families traveling together. Usually offered mon-friday- rarely available today






24. A room occupied by three persons






25. Extra commissions paid by airlines - wholesalers - suppliers - govn't.etc bonuses or incentives






26. A promise by a supplier to provide the best possible accommodation for a client requesting the reservation. mean client will pay for the best available






27. Voucher issues by tour operator to cover payment for sightseeing or entertainment feature client






28. Hotel accommodations with no meals included in the price of the room






29. Air Transport Association of America






30. World Tourism Organization






31. A person with power to act for a principal supplier






32. One or more bedrooms and connecting parlor






33. To change to a better class of service or accomodation






34. American Society of Travel Agents






35. Revenus Per avaliable room






36. Modified American Plan - room and breakfast and either dinner or lunch






37. Official airline guide






38. Cruise Lines International Association






39. An all inclusive tour offering services for an established price.






40. A calender period between a peak season and off season usually favored by promotional fare






41. Name used by National Railroad passenger corporation- operates almost all intercity passenger trains






42. Estimated time arrival






43. A flight booked exclusively for a specific group or groups






44. A professional travel escort- sent to supervise arrival details






45. Travel offered as a reward by business to employees as an incentive to stimulate sales or as a reward






46. A term referring to the legally published rates of the hotel






47. Grenwich mean time- solar time and used as the basis for calculating standard time for the entire world






48. A fee collected by a govn't for departure from the city or country






49. Average daily rate






50. A room occupied by two persons and having two single beds