Test your basic knowledge |

Hospitality Vocab

Subject : hospitality
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. A travel plan Which includes most elements of a vacation such as tranportation - accomodations -and sightseeing






2. A promise by a supplier to provide the best possible accommodation for a client requesting the reservation. mean client will pay for the best available






3. Air Transport Association of America






4. A calender period between a peak season and off season usually favored by promotional fare






5. The industries that provide and market services and facilities for pleasure travel






6. Estimated time departure






7. To change to a better class of service or accomodation






8. Revenus Per avaliable room






9. An area set off from a larger room ( usually for sleeping)






10. A professional travel escort- sent to supervise arrival details






11. Hotel accomidations with three meals daily included in the price of the room. aka ' FULL PENSION'






12. A discounted fare or hotel rate to be applied at a time that is slow season and usually not the busiest






13. Certified travel counselor - degree conferred on the completion of a course granted by Institute of Certified Travel Agents- attesting to professional competemce






14. Travel offered as a reward by business to employees as an incentive to stimulate sales or as a reward






15. Estimated time arrival






16. Lodging and continental breakfast






17. The International Air Transport Association






18. Trans- Atlantic Passenger Steamship Conference






19. Federal Aviation Administration - in charge of maintaining safety of airline operations






20. One or more bedrooms and connecting parlor






21. International trade association of local tour operators






22. A room that can be occupied by four persons






23. A menu or list of items from which guests select various choices and each section is priced seperately






24. A fee collected by a govn't for departure from the city or country






25. A flight booked exclusively for a specific group or groups






26. Voucher issues by tour operator to cover payment for sightseeing or entertainment feature client






27. The charge for a better or extra service






28. American Hotel Lodging Association






29. Modified American Plan - room and breakfast and either dinner or lunch






30. A room occupied by two persons and having two single beds






31. American Society of Travel Agents






32. An AAA affiliated retail agency organization






33. Local escorted sightseeing trip






34. An all inclusive tour offering services for an established price.






35. Continental plan - room and continental breakfast only






36. In the British Isles and Ireland - includes hot or cold cereal - bacon or ham and eggs - toast butter - jam or marmalade and a beverage






37. Guest with confirmed reservation who does not arrive and whose reservation was not cancelled

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38. National Tour Brokers Association-trade association of us tour brokers






39. Cruise Lines International Association






40. World Tourism Organization






41. Grenwich mean time- solar time and used as the basis for calculating standard time for the entire world






42. Name used by National Railroad passenger corporation- operates almost all intercity passenger trains






43. Domestic Independant Tour/ Domestic Inclusive Tour






44. A term referring to the legally published rates of the hotel






45. Bermuda plan- room and american breakfast daily






46. Hotel accommodations with no meals included in the price of the room






47. Extra commissions paid by airlines - wholesalers - suppliers - govn't.etc bonuses or incentives






48. Total Quality Management






49. A room occupied by three persons






50. Do all possible