Test your basic knowledge |

Hospitality Vocab

Subject : hospitality
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. A limited plan of reduced fares for families traveling together. Usually offered mon-friday- rarely available today






2. Certified travel counselor - degree conferred on the completion of a course granted by Institute of Certified Travel Agents- attesting to professional competemce






3. A flight booked exclusively for a specific group or groups






4. Official airline guide






5. International trade association of local tour operators






6. A room that can be occupied by four persons






7. Lodging and continental breakfast






8. Air Transport Association of America






9. American Society of Travel Agents






10. Modified American Plan - room and breakfast and either dinner or lunch






11. Travel offered as a reward by business to employees as an incentive to stimulate sales or as a reward






12. National Tour Brokers Association-trade association of us tour brokers






13. Name used by National Railroad passenger corporation- operates almost all intercity passenger trains






14. Total Quality Management






15. A term referring to the legally published rates of the hotel






16. Voucher issues by tour operator to cover payment for sightseeing or entertainment feature client






17. Special family rate policy of hotel which usually provides that no charge is levied for children sharing room with parents






18. Federal Aviation Administration - in charge of maintaining safety of airline operations






19. A promise by a supplier to provide the best possible accommodation for a client requesting the reservation. mean client will pay for the best available






20. Hotel accomidations with three meals daily included in the price of the room. aka ' FULL PENSION'






21. Estimated time departure






22. Extra commissions paid by airlines - wholesalers - suppliers - govn't.etc bonuses or incentives






23. In the British Isles and Ireland - includes hot or cold cereal - bacon or ham and eggs - toast butter - jam or marmalade and a beverage






24. Bermuda plan- room and american breakfast daily






25. Estimated time arrival






26. Rate Per person in a room shared by two






27. An area set off from a larger room ( usually for sleeping)






28. An all inclusive tour offering services for an established price.






29. A person with power to act for a principal supplier






30. A room occupied by two persons and having two single beds






31. Revenus Per avaliable room






32. Average daily rate






33. Continental plan - room and continental breakfast only






34. Grenwich mean time- solar time and used as the basis for calculating standard time for the entire world






35. Do all possible






36. American Automobile Association






37. A travel plan Which includes most elements of a vacation such as tranportation - accomodations -and sightseeing






38. A fee collected by a govn't for departure from the city or country






39. An AAA affiliated retail agency organization






40. One or more bedrooms and connecting parlor






41. Hotel keeper- an owner or manger






42. The charge for a better or extra service






43. Hotel accommodations with no meals included in the price of the room






44. Guest with confirmed reservation who does not arrive and whose reservation was not cancelled

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45. The industries that provide and market services and facilities for pleasure travel






46. Large hotel rom with partition dividing bedroom and sitting area






47. Local escorted sightseeing trip






48. American Hotel Lodging Association






49. Domestic Independant Tour/ Domestic Inclusive Tour






50. Cruise Lines International Association