Test your basic knowledge |

Hospitality Vocab

Subject : hospitality
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Grenwich mean time- solar time and used as the basis for calculating standard time for the entire world






2. American Society of Travel Agents






3. Continental plan - room and continental breakfast only






4. Includes a room and English or continental breakfast.






5. A fee collected by a govn't for departure from the city or country






6. Voucher issues by tour operator to cover payment for sightseeing or entertainment feature client






7. Trans- Atlantic Passenger Steamship Conference






8. Certified travel counselor - degree conferred on the completion of a course granted by Institute of Certified Travel Agents- attesting to professional competemce






9. A limited plan of reduced fares for families traveling together. Usually offered mon-friday- rarely available today






10. Estimated time departure






11. Lodging and continental breakfast






12. American Hotel Lodging Association






13. Official airline guide






14. Air Transport Association of America






15. A room occupied by three persons






16. Total Quality Management






17. Hotel keeper- an owner or manger






18. Domestic Independant Tour/ Domestic Inclusive Tour






19. Hotel accommodations with no meals included in the price of the room






20. Name used by National Railroad passenger corporation- operates almost all intercity passenger trains






21. A flight booked exclusively for a specific group or groups






22. Cruise Lines International Association






23. Rate Per person in a room shared by two






24. American Automobile Association






25. A term referring to the legally published rates of the hotel






26. A menu or list of items from which guests select various choices and each section is priced seperately






27. The industries that provide and market services and facilities for pleasure travel






28. Federal Aviation Administration - in charge of maintaining safety of airline operations






29. Hotel accomidations with three meals daily included in the price of the room. aka ' FULL PENSION'






30. A room occupied by two persons and having two single beds






31. Large hotel rom with partition dividing bedroom and sitting area






32. An AAA affiliated retail agency organization






33. To change to a better class of service or accomodation






34. Modified American Plan - room and breakfast and either dinner or lunch






35. Travel offered as a reward by business to employees as an incentive to stimulate sales or as a reward






36. A room that can be occupied by four persons






37. A professional travel escort- sent to supervise arrival details






38. An all inclusive tour offering services for an established price.






39. One or more bedrooms and connecting parlor






40. Extra commissions paid by airlines - wholesalers - suppliers - govn't.etc bonuses or incentives






41. Revenus Per avaliable room






42. A calender period between a peak season and off season usually favored by promotional fare






43. Estimated time arrival






44. Average daily rate






45. In the British Isles and Ireland - includes hot or cold cereal - bacon or ham and eggs - toast butter - jam or marmalade and a beverage






46. Do all possible






47. Special family rate policy of hotel which usually provides that no charge is levied for children sharing room with parents






48. International trade association of local tour operators






49. National Tour Brokers Association-trade association of us tour brokers






50. Local escorted sightseeing trip