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Test your basic knowledge |
Hospitality Vocab
Start Test
Study First
Subject
:
hospitality
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. A room that can be occupied by four persons
Double occupancy rate
Incentive Travel
Best Available
Quad
2. World Tourism Organization
WTO
OAG
AAA
Tour package
3. Large hotel rom with partition dividing bedroom and sitting area
FAA
Junior Suite
Courier
DIT
4. Lodging and continental breakfast
Guided Tour
Hotelier
Toursim
Continental Plan
5. In the British Isles and Ireland - includes hot or cold cereal - bacon or ham and eggs - toast butter - jam or marmalade and a beverage
IATA
AMTRAK
English breakfast
Family Plan [hotel]
6. Continental plan - room and continental breakfast only
override
CP
ADR
American Sightseeing Association
7. Estimated time arrival
FAA
American Plan
Family Plan [Airline]
ETA
8. Local escorted sightseeing trip
Departure Tax
AMTRAK
Suite
Guided Tour
9. Estimated time departure
Family Plan [hotel]
ETD
Hotelier
Family Plan [Airline]
10. American Hotel Lodging Association
A la Carte
AHLA
Off-peak
REVPAR
11. Voucher issues by tour operator to cover payment for sightseeing or entertainment feature client
Tour Voucher
AHLA
Suite
'No-Show'
12. Hotel keeper- an owner or manger
Family Plan [Airline]
Departure Tax
Hotelier
CP
13. Average daily rate
Off-peak
Family Plan [Airline]
ADR
American Sightseeing Association
14. The industries that provide and market services and facilities for pleasure travel
Toursim
REVPAR
Junior Suite
Courier
15. Modified American Plan - room and breakfast and either dinner or lunch
MAP
Rack Rate
TAPC
ADR
16. Cruise Lines International Association
Upgrade
Courier
Supplement
CLIA
17. A room occupied by three persons
Triple
AMTRAK
Toursim
Family Plan [Airline]
18. American Automobile Association
Continental Plan
AAA
TQM
Service Charge
19. Extra commissions paid by airlines - wholesalers - suppliers - govn't.etc bonuses or incentives
WTO
override
BP
Agent
20. Do all possible
ADR
Family Plan [hotel]
DAPO
ASTA
21. Domestic Independant Tour/ Domestic Inclusive Tour
Toursim
DIT
Quad
Alcove
22. A person with power to act for a principal supplier
Twin
Agent
Charter Flight
Service Charge
23. Grenwich mean time- solar time and used as the basis for calculating standard time for the entire world
Supplement
GMT
ADR
English breakfast
24. Hotel accommodations with no meals included in the price of the room
American Plan
DAPO
Best Available
European Plan
25. The charge for a better or extra service
Supplement
AMTRAK
Triple
Quad
26. A flight booked exclusively for a specific group or groups
Charter Flight
DAPO
ADR
ETA
27. Travel offered as a reward by business to employees as an incentive to stimulate sales or as a reward
FAA
Agent
Incentive Travel
Shoulder fare - rate or season
28. American Society of Travel Agents
Family Plan [Airline]
AMTRAK
ASTA
Alcove
29. International trade association of local tour operators
Continental Plan
Family Plan [hotel]
GMT
American Sightseeing Association
30. Name used by National Railroad passenger corporation- operates almost all intercity passenger trains
Shoulder fare - rate or season
Family Plan [Airline]
AMTRAK
Courier
31. A professional travel escort- sent to supervise arrival details
Tour package
ASTA
Courier
ADR
32. An area set off from a larger room ( usually for sleeping)
ADR
DIT
Alcove
Toursim
33. A limited plan of reduced fares for families traveling together. Usually offered mon-friday- rarely available today
Family Plan [Airline]
All expense tour
REVPAR
Off-peak
34. Air Transport Association of America
AAA World Wide Travel
ATA
Junior Suite
GMT
35. Special family rate policy of hotel which usually provides that no charge is levied for children sharing room with parents
Twin
Tour Voucher
Family Plan [Airline]
Family Plan [hotel]
36. National Tour Brokers Association-trade association of us tour brokers
NTBA
Charter Flight
BP
Agent
37. A room occupied by two persons and having two single beds
American Plan
Twin
DAPO
CP
38. Certified travel counselor - degree conferred on the completion of a course granted by Institute of Certified Travel Agents- attesting to professional competemce
ADR
Rack Rate
CTC
AMTRAK
39. Bermuda plan- room and american breakfast daily
Supplement
Junior Suite
CLIA
BP
40. Includes a room and English or continental breakfast.
OAG
IATA
Bed and Breakfast
Service Charge
41. The International Air Transport Association
IATA
Charter Flight
ASTA
WTO
42. Trans- Atlantic Passenger Steamship Conference
TAPC
DAPO
GMT
Suite
43. Revenus Per avaliable room
Best Available
REVPAR
Tour Voucher
Departure Tax
44. A promise by a supplier to provide the best possible accommodation for a client requesting the reservation. mean client will pay for the best available
A la Carte
Best Available
ATA
Bed and Breakfast
45. A discounted fare or hotel rate to be applied at a time that is slow season and usually not the busiest
Off-peak
ASTA
Family Plan [Airline]
Quad
46. Federal Aviation Administration - in charge of maintaining safety of airline operations
Alcove
Service Charge
FAA
BP
47. A calender period between a peak season and off season usually favored by promotional fare
Shoulder fare - rate or season
CLIA
WTO
Courier
48. Official airline guide
OAG
BP
All expense tour
GMT
49. Percentage of a hotel or restaurant bill paid by the guest to take the place of a trip - or a travel agents fee charged to the client
CP
A la Carte
English breakfast
Service Charge
50. Hotel accomidations with three meals daily included in the price of the room. aka ' FULL PENSION'
Upgrade
American Plan
Departure Tax
ETA