Test your basic knowledge |

Hospitality Vocab

Subject : hospitality
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Hotel keeper- an owner or manger






2. Includes a room and English or continental breakfast.






3. Hotel accommodations with no meals included in the price of the room






4. The industries that provide and market services and facilities for pleasure travel






5. A travel plan Which includes most elements of a vacation such as tranportation - accomodations -and sightseeing






6. Average daily rate






7. Name used by National Railroad passenger corporation- operates almost all intercity passenger trains






8. An area set off from a larger room ( usually for sleeping)






9. Air Transport Association of America






10. Trans- Atlantic Passenger Steamship Conference






11. Voucher issues by tour operator to cover payment for sightseeing or entertainment feature client






12. A fee collected by a govn't for departure from the city or country






13. Federal Aviation Administration - in charge of maintaining safety of airline operations






14. A limited plan of reduced fares for families traveling together. Usually offered mon-friday- rarely available today






15. International trade association of local tour operators






16. The International Air Transport Association






17. World Tourism Organization






18. A room occupied by three persons






19. Domestic Independant Tour/ Domestic Inclusive Tour






20. A room occupied by two persons and having two single beds






21. Bermuda plan- room and american breakfast daily






22. Hotel accomidations with three meals daily included in the price of the room. aka ' FULL PENSION'






23. Percentage of a hotel or restaurant bill paid by the guest to take the place of a trip - or a travel agents fee charged to the client






24. Special family rate policy of hotel which usually provides that no charge is levied for children sharing room with parents






25. Lodging and continental breakfast






26. A calender period between a peak season and off season usually favored by promotional fare






27. In the British Isles and Ireland - includes hot or cold cereal - bacon or ham and eggs - toast butter - jam or marmalade and a beverage






28. Certified travel counselor - degree conferred on the completion of a course granted by Institute of Certified Travel Agents- attesting to professional competemce






29. A flight booked exclusively for a specific group or groups






30. Cruise Lines International Association






31. A professional travel escort- sent to supervise arrival details






32. Do all possible






33. A room that can be occupied by four persons






34. One or more bedrooms and connecting parlor






35. Grenwich mean time- solar time and used as the basis for calculating standard time for the entire world






36. Revenus Per avaliable room






37. A person with power to act for a principal supplier






38. Estimated time arrival






39. A promise by a supplier to provide the best possible accommodation for a client requesting the reservation. mean client will pay for the best available






40. To change to a better class of service or accomodation






41. Local escorted sightseeing trip






42. Rate Per person in a room shared by two






43. A term referring to the legally published rates of the hotel






44. Modified American Plan - room and breakfast and either dinner or lunch






45. Total Quality Management






46. Official airline guide






47. American Automobile Association






48. An AAA affiliated retail agency organization






49. National Tour Brokers Association-trade association of us tour brokers






50. American Hotel Lodging Association