Test your basic knowledge |

Hospitality Vocab

Subject : hospitality
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Federal Aviation Administration - in charge of maintaining safety of airline operations






2. International trade association of local tour operators






3. A menu or list of items from which guests select various choices and each section is priced seperately






4. Certified travel counselor - degree conferred on the completion of a course granted by Institute of Certified Travel Agents- attesting to professional competemce






5. World Tourism Organization






6. Special family rate policy of hotel which usually provides that no charge is levied for children sharing room with parents






7. National Tour Brokers Association-trade association of us tour brokers






8. Grenwich mean time- solar time and used as the basis for calculating standard time for the entire world






9. Local escorted sightseeing trip






10. Extra commissions paid by airlines - wholesalers - suppliers - govn't.etc bonuses or incentives






11. A calender period between a peak season and off season usually favored by promotional fare






12. Estimated time arrival






13. A flight booked exclusively for a specific group or groups






14. Air Transport Association of America






15. A professional travel escort- sent to supervise arrival details






16. Continental plan - room and continental breakfast only






17. Modified American Plan - room and breakfast and either dinner or lunch






18. Large hotel rom with partition dividing bedroom and sitting area






19. Lodging and continental breakfast






20. A limited plan of reduced fares for families traveling together. Usually offered mon-friday- rarely available today






21. Voucher issues by tour operator to cover payment for sightseeing or entertainment feature client






22. Total Quality Management






23. An area set off from a larger room ( usually for sleeping)






24. To change to a better class of service or accomodation






25. American Hotel Lodging Association






26. Hotel accomidations with three meals daily included in the price of the room. aka ' FULL PENSION'






27. Hotel accommodations with no meals included in the price of the room






28. An AAA affiliated retail agency organization






29. A travel plan Which includes most elements of a vacation such as tranportation - accomodations -and sightseeing






30. Cruise Lines International Association






31. Domestic Independant Tour/ Domestic Inclusive Tour






32. A promise by a supplier to provide the best possible accommodation for a client requesting the reservation. mean client will pay for the best available






33. Rate Per person in a room shared by two






34. The charge for a better or extra service






35. One or more bedrooms and connecting parlor






36. Hotel keeper- an owner or manger






37. Includes a room and English or continental breakfast.






38. Do all possible






39. Official airline guide






40. The industries that provide and market services and facilities for pleasure travel






41. Revenus Per avaliable room






42. Guest with confirmed reservation who does not arrive and whose reservation was not cancelled

Warning: Invalid argument supplied for foreach() in /var/www/html/basicversity.com/show_quiz.php on line 183


43. A room occupied by two persons and having two single beds






44. A fee collected by a govn't for departure from the city or country






45. Bermuda plan- room and american breakfast daily






46. A term referring to the legally published rates of the hotel






47. A room occupied by three persons






48. Percentage of a hotel or restaurant bill paid by the guest to take the place of a trip - or a travel agents fee charged to the client






49. The International Air Transport Association






50. A room that can be occupied by four persons