Test your basic knowledge |

Hospitality Vocab

Subject : hospitality
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Total Quality Management






2. An AAA affiliated retail agency organization






3. Federal Aviation Administration - in charge of maintaining safety of airline operations






4. The industries that provide and market services and facilities for pleasure travel






5. Special family rate policy of hotel which usually provides that no charge is levied for children sharing room with parents






6. American Hotel Lodging Association






7. Cruise Lines International Association






8. A person with power to act for a principal supplier






9. Name used by National Railroad passenger corporation- operates almost all intercity passenger trains






10. Large hotel rom with partition dividing bedroom and sitting area






11. A fee collected by a govn't for departure from the city or country






12. A travel plan Which includes most elements of a vacation such as tranportation - accomodations -and sightseeing






13. Hotel accommodations with no meals included in the price of the room






14. Lodging and continental breakfast






15. Continental plan - room and continental breakfast only






16. A term referring to the legally published rates of the hotel






17. Includes a room and English or continental breakfast.






18. Voucher issues by tour operator to cover payment for sightseeing or entertainment feature client






19. Certified travel counselor - degree conferred on the completion of a course granted by Institute of Certified Travel Agents- attesting to professional competemce






20. American Automobile Association






21. Estimated time arrival






22. Air Transport Association of America






23. Local escorted sightseeing trip






24. Official airline guide






25. A promise by a supplier to provide the best possible accommodation for a client requesting the reservation. mean client will pay for the best available






26. A professional travel escort- sent to supervise arrival details






27. A calender period between a peak season and off season usually favored by promotional fare






28. Do all possible






29. Extra commissions paid by airlines - wholesalers - suppliers - govn't.etc bonuses or incentives






30. Bermuda plan- room and american breakfast daily






31. A room that can be occupied by four persons






32. American Society of Travel Agents






33. A menu or list of items from which guests select various choices and each section is priced seperately






34. Trans- Atlantic Passenger Steamship Conference






35. A limited plan of reduced fares for families traveling together. Usually offered mon-friday- rarely available today






36. Domestic Independant Tour/ Domestic Inclusive Tour






37. In the British Isles and Ireland - includes hot or cold cereal - bacon or ham and eggs - toast butter - jam or marmalade and a beverage






38. Guest with confirmed reservation who does not arrive and whose reservation was not cancelled

Warning: Invalid argument supplied for foreach() in /var/www/html/basicversity.com/show_quiz.php on line 183


39. Rate Per person in a room shared by two






40. International trade association of local tour operators






41. Estimated time departure






42. A discounted fare or hotel rate to be applied at a time that is slow season and usually not the busiest






43. The charge for a better or extra service






44. World Tourism Organization






45. Grenwich mean time- solar time and used as the basis for calculating standard time for the entire world






46. Travel offered as a reward by business to employees as an incentive to stimulate sales or as a reward






47. One or more bedrooms and connecting parlor






48. The International Air Transport Association






49. To change to a better class of service or accomodation






50. A room occupied by three persons