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Hospitality Vocab

Subject : hospitality
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. A limited plan of reduced fares for families traveling together. Usually offered mon-friday- rarely available today






2. Continental plan - room and continental breakfast only






3. Hotel accomidations with three meals daily included in the price of the room. aka ' FULL PENSION'






4. Certified travel counselor - degree conferred on the completion of a course granted by Institute of Certified Travel Agents- attesting to professional competemce






5. Revenus Per avaliable room






6. To change to a better class of service or accomodation






7. Bermuda plan- room and american breakfast daily






8. Do all possible






9. Name used by National Railroad passenger corporation- operates almost all intercity passenger trains






10. American Hotel Lodging Association






11. Estimated time departure






12. Domestic Independant Tour/ Domestic Inclusive Tour






13. Travel offered as a reward by business to employees as an incentive to stimulate sales or as a reward






14. A fee collected by a govn't for departure from the city or country






15. Voucher issues by tour operator to cover payment for sightseeing or entertainment feature client






16. A room occupied by two persons and having two single beds






17. Includes a room and English or continental breakfast.






18. Large hotel rom with partition dividing bedroom and sitting area






19. Average daily rate






20. Trans- Atlantic Passenger Steamship Conference






21. In the British Isles and Ireland - includes hot or cold cereal - bacon or ham and eggs - toast butter - jam or marmalade and a beverage






22. International trade association of local tour operators






23. American Automobile Association






24. A menu or list of items from which guests select various choices and each section is priced seperately






25. Total Quality Management






26. The International Air Transport Association






27. An AAA affiliated retail agency organization






28. A room that can be occupied by four persons






29. A discounted fare or hotel rate to be applied at a time that is slow season and usually not the busiest






30. One or more bedrooms and connecting parlor






31. Lodging and continental breakfast






32. Cruise Lines International Association






33. An area set off from a larger room ( usually for sleeping)






34. Estimated time arrival






35. Rate Per person in a room shared by two






36. A professional travel escort- sent to supervise arrival details






37. An all inclusive tour offering services for an established price.






38. Federal Aviation Administration - in charge of maintaining safety of airline operations






39. Grenwich mean time- solar time and used as the basis for calculating standard time for the entire world






40. World Tourism Organization






41. Extra commissions paid by airlines - wholesalers - suppliers - govn't.etc bonuses or incentives






42. Local escorted sightseeing trip






43. Percentage of a hotel or restaurant bill paid by the guest to take the place of a trip - or a travel agents fee charged to the client






44. A term referring to the legally published rates of the hotel






45. A room occupied by three persons






46. Guest with confirmed reservation who does not arrive and whose reservation was not cancelled


47. A flight booked exclusively for a specific group or groups






48. Hotel accommodations with no meals included in the price of the room






49. Special family rate policy of hotel which usually provides that no charge is levied for children sharing room with parents






50. A calender period between a peak season and off season usually favored by promotional fare