Test your basic knowledge |

Hospitality Vocab

Subject : hospitality
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Cruise Lines International Association






2. Includes a room and English or continental breakfast.






3. Guest with confirmed reservation who does not arrive and whose reservation was not cancelled

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4. The International Air Transport Association






5. Trans- Atlantic Passenger Steamship Conference






6. A travel plan Which includes most elements of a vacation such as tranportation - accomodations -and sightseeing






7. American Hotel Lodging Association






8. Federal Aviation Administration - in charge of maintaining safety of airline operations






9. Rate Per person in a room shared by two






10. A menu or list of items from which guests select various choices and each section is priced seperately






11. Air Transport Association of America






12. Large hotel rom with partition dividing bedroom and sitting area






13. Hotel accommodations with no meals included in the price of the room






14. A term referring to the legally published rates of the hotel






15. A room that can be occupied by four persons






16. An area set off from a larger room ( usually for sleeping)






17. Modified American Plan - room and breakfast and either dinner or lunch






18. A calender period between a peak season and off season usually favored by promotional fare






19. Hotel keeper- an owner or manger






20. A discounted fare or hotel rate to be applied at a time that is slow season and usually not the busiest






21. World Tourism Organization






22. Certified travel counselor - degree conferred on the completion of a course granted by Institute of Certified Travel Agents- attesting to professional competemce






23. Extra commissions paid by airlines - wholesalers - suppliers - govn't.etc bonuses or incentives






24. An all inclusive tour offering services for an established price.






25. Estimated time arrival






26. Estimated time departure






27. The charge for a better or extra service






28. Domestic Independant Tour/ Domestic Inclusive Tour






29. Voucher issues by tour operator to cover payment for sightseeing or entertainment feature client






30. Hotel accomidations with three meals daily included in the price of the room. aka ' FULL PENSION'






31. The industries that provide and market services and facilities for pleasure travel






32. Lodging and continental breakfast






33. Bermuda plan- room and american breakfast daily






34. American Society of Travel Agents






35. Total Quality Management






36. Local escorted sightseeing trip






37. A fee collected by a govn't for departure from the city or country






38. One or more bedrooms and connecting parlor






39. Official airline guide






40. A promise by a supplier to provide the best possible accommodation for a client requesting the reservation. mean client will pay for the best available






41. American Automobile Association






42. In the British Isles and Ireland - includes hot or cold cereal - bacon or ham and eggs - toast butter - jam or marmalade and a beverage






43. To change to a better class of service or accomodation






44. Special family rate policy of hotel which usually provides that no charge is levied for children sharing room with parents






45. Travel offered as a reward by business to employees as an incentive to stimulate sales or as a reward






46. Average daily rate






47. A limited plan of reduced fares for families traveling together. Usually offered mon-friday- rarely available today






48. Grenwich mean time- solar time and used as the basis for calculating standard time for the entire world






49. An AAA affiliated retail agency organization






50. Name used by National Railroad passenger corporation- operates almost all intercity passenger trains