Test your basic knowledge |

Hospitality Vocab

Subject : hospitality
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. An all inclusive tour offering services for an established price.






2. A person with power to act for a principal supplier






3. An AAA affiliated retail agency organization






4. Estimated time departure






5. Trans- Atlantic Passenger Steamship Conference






6. Estimated time arrival






7. International trade association of local tour operators






8. Cruise Lines International Association






9. American Automobile Association






10. A calender period between a peak season and off season usually favored by promotional fare






11. Hotel accomidations with three meals daily included in the price of the room. aka ' FULL PENSION'






12. The industries that provide and market services and facilities for pleasure travel






13. In the British Isles and Ireland - includes hot or cold cereal - bacon or ham and eggs - toast butter - jam or marmalade and a beverage






14. Special family rate policy of hotel which usually provides that no charge is levied for children sharing room with parents






15. Bermuda plan- room and american breakfast daily






16. Local escorted sightseeing trip






17. A fee collected by a govn't for departure from the city or country






18. The International Air Transport Association






19. A room occupied by two persons and having two single beds






20. Hotel keeper- an owner or manger






21. Certified travel counselor - degree conferred on the completion of a course granted by Institute of Certified Travel Agents- attesting to professional competemce






22. Name used by National Railroad passenger corporation- operates almost all intercity passenger trains






23. Federal Aviation Administration - in charge of maintaining safety of airline operations






24. Large hotel rom with partition dividing bedroom and sitting area






25. The charge for a better or extra service






26. A promise by a supplier to provide the best possible accommodation for a client requesting the reservation. mean client will pay for the best available






27. A menu or list of items from which guests select various choices and each section is priced seperately






28. A flight booked exclusively for a specific group or groups






29. World Tourism Organization






30. A limited plan of reduced fares for families traveling together. Usually offered mon-friday- rarely available today






31. American Society of Travel Agents






32. Hotel accommodations with no meals included in the price of the room






33. Air Transport Association of America






34. Includes a room and English or continental breakfast.






35. Official airline guide






36. To change to a better class of service or accomodation






37. Domestic Independant Tour/ Domestic Inclusive Tour






38. Percentage of a hotel or restaurant bill paid by the guest to take the place of a trip - or a travel agents fee charged to the client






39. A travel plan Which includes most elements of a vacation such as tranportation - accomodations -and sightseeing






40. Lodging and continental breakfast






41. One or more bedrooms and connecting parlor






42. Continental plan - room and continental breakfast only






43. Revenus Per avaliable room






44. A room that can be occupied by four persons






45. A room occupied by three persons






46. A term referring to the legally published rates of the hotel






47. Total Quality Management






48. Grenwich mean time- solar time and used as the basis for calculating standard time for the entire world






49. National Tour Brokers Association-trade association of us tour brokers






50. Rate Per person in a room shared by two