Test your basic knowledge |

Hospitality Vocab

Subject : hospitality
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Official airline guide






2. An AAA affiliated retail agency organization






3. Lodging and continental breakfast






4. An area set off from a larger room ( usually for sleeping)






5. Modified American Plan - room and breakfast and either dinner or lunch






6. Do all possible






7. American Automobile Association






8. A term referring to the legally published rates of the hotel






9. Extra commissions paid by airlines - wholesalers - suppliers - govn't.etc bonuses or incentives






10. Estimated time arrival






11. Domestic Independant Tour/ Domestic Inclusive Tour






12. Rate Per person in a room shared by two






13. Grenwich mean time- solar time and used as the basis for calculating standard time for the entire world






14. Bermuda plan- room and american breakfast daily






15. Total Quality Management






16. Hotel accomidations with three meals daily included in the price of the room. aka ' FULL PENSION'






17. American Hotel Lodging Association






18. The industries that provide and market services and facilities for pleasure travel






19. A room occupied by three persons






20. Average daily rate






21. Name used by National Railroad passenger corporation- operates almost all intercity passenger trains






22. Federal Aviation Administration - in charge of maintaining safety of airline operations






23. A person with power to act for a principal supplier






24. Certified travel counselor - degree conferred on the completion of a course granted by Institute of Certified Travel Agents- attesting to professional competemce






25. Continental plan - room and continental breakfast only






26. A travel plan Which includes most elements of a vacation such as tranportation - accomodations -and sightseeing






27. The International Air Transport Association






28. Cruise Lines International Association






29. Special family rate policy of hotel which usually provides that no charge is levied for children sharing room with parents






30. A room that can be occupied by four persons






31. An all inclusive tour offering services for an established price.






32. A limited plan of reduced fares for families traveling together. Usually offered mon-friday- rarely available today






33. Travel offered as a reward by business to employees as an incentive to stimulate sales or as a reward






34. A flight booked exclusively for a specific group or groups






35. World Tourism Organization






36. The charge for a better or extra service






37. Local escorted sightseeing trip






38. Air Transport Association of America






39. Guest with confirmed reservation who does not arrive and whose reservation was not cancelled


40. A fee collected by a govn't for departure from the city or country






41. American Society of Travel Agents






42. Large hotel rom with partition dividing bedroom and sitting area






43. A calender period between a peak season and off season usually favored by promotional fare






44. To change to a better class of service or accomodation






45. Includes a room and English or continental breakfast.






46. A discounted fare or hotel rate to be applied at a time that is slow season and usually not the busiest






47. International trade association of local tour operators






48. Trans- Atlantic Passenger Steamship Conference






49. A room occupied by two persons and having two single beds






50. A menu or list of items from which guests select various choices and each section is priced seperately