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Test your basic knowledge |
Hospitality Vocab
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Study First
Subject
:
hospitality
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Modified American Plan - room and breakfast and either dinner or lunch
MAP
BP
Off-peak
ADR
2. Certified travel counselor - degree conferred on the completion of a course granted by Institute of Certified Travel Agents- attesting to professional competemce
ADR
CTC
A la Carte
Hotelier
3. Extra commissions paid by airlines - wholesalers - suppliers - govn't.etc bonuses or incentives
Courier
override
MAP
BP
4. The industries that provide and market services and facilities for pleasure travel
TAPC
Best Available
Toursim
A la Carte
5. Hotel accommodations with no meals included in the price of the room
AMTRAK
European Plan
REVPAR
Junior Suite
6. World Tourism Organization
American Sightseeing Association
ETD
WTO
Family Plan [hotel]
7. Estimated time departure
All expense tour
Tour package
ETD
Continental Plan
8. An all inclusive tour offering services for an established price.
Guided Tour
Charter Flight
All expense tour
GMT
9. Continental plan - room and continental breakfast only
Supplement
IATA
Service Charge
CP
10. A person with power to act for a principal supplier
Guided Tour
BP
Agent
Alcove
11. Percentage of a hotel or restaurant bill paid by the guest to take the place of a trip - or a travel agents fee charged to the client
American Sightseeing Association
Service Charge
ATA
CLIA
12. A menu or list of items from which guests select various choices and each section is priced seperately
Service Charge
REVPAR
English breakfast
A la Carte
13. International trade association of local tour operators
American Sightseeing Association
CP
NTBA
TAPC
14. Trans- Atlantic Passenger Steamship Conference
TAPC
WTO
IATA
Alcove
15. Do all possible
American Plan
DAPO
Rack Rate
Supplement
16. A room that can be occupied by four persons
Courier
Quad
All expense tour
'No-Show'
17. Lodging and continental breakfast
Shoulder fare - rate or season
WTO
Continental Plan
Twin
18. Special family rate policy of hotel which usually provides that no charge is levied for children sharing room with parents
FAA
ETD
Junior Suite
Family Plan [hotel]
19. Domestic Independant Tour/ Domestic Inclusive Tour
DIT
European Plan
Suite
Upgrade
20. Total Quality Management
American Sightseeing Association
OAG
REVPAR
TQM
21. Air Transport Association of America
ATA
Junior Suite
Upgrade
Triple
22. American Society of Travel Agents
TAPC
Service Charge
REVPAR
ASTA
23. The charge for a better or extra service
A la Carte
Supplement
Tour Voucher
'No-Show'
24. A term referring to the legally published rates of the hotel
WTO
Supplement
ASTA
Rack Rate
25. In the British Isles and Ireland - includes hot or cold cereal - bacon or ham and eggs - toast butter - jam or marmalade and a beverage
GMT
Guided Tour
English breakfast
ASTA
26. One or more bedrooms and connecting parlor
Suite
Tour package
Family Plan [hotel]
Incentive Travel
27. A room occupied by two persons and having two single beds
MAP
Twin
Upgrade
Courier
28. A travel plan Which includes most elements of a vacation such as tranportation - accomodations -and sightseeing
Agent
TQM
Tour package
Family Plan [hotel]
29. A calender period between a peak season and off season usually favored by promotional fare
Incentive Travel
Charter Flight
'No-Show'
Shoulder fare - rate or season
30. Hotel accomidations with three meals daily included in the price of the room. aka ' FULL PENSION'
Departure Tax
American Plan
ATA
Courier
31. The International Air Transport Association
Junior Suite
OAG
GMT
IATA
32. Name used by National Railroad passenger corporation- operates almost all intercity passenger trains
American Sightseeing Association
AMTRAK
DIT
Rack Rate
33. A flight booked exclusively for a specific group or groups
FAA
Toursim
AAA
Charter Flight
34. Guest with confirmed reservation who does not arrive and whose reservation was not cancelled
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35. A limited plan of reduced fares for families traveling together. Usually offered mon-friday- rarely available today
Family Plan [Airline]
Continental Plan
Toursim
CP
36. An AAA affiliated retail agency organization
IATA
ETA
TAPC
AAA World Wide Travel
37. American Hotel Lodging Association
Departure Tax
Supplement
AHLA
WTO
38. A discounted fare or hotel rate to be applied at a time that is slow season and usually not the busiest
Family Plan [Airline]
Off-peak
ETD
DIT
39. Voucher issues by tour operator to cover payment for sightseeing or entertainment feature client
CP
DIT
Courier
Tour Voucher
40. Revenus Per avaliable room
Quad
Incentive Travel
Best Available
REVPAR
41. Travel offered as a reward by business to employees as an incentive to stimulate sales or as a reward
AAA
Suite
Incentive Travel
WTO
42. A room occupied by three persons
Supplement
Triple
Hotelier
ASTA
43. National Tour Brokers Association-trade association of us tour brokers
NTBA
Service Charge
European Plan
MAP
44. Includes a room and English or continental breakfast.
Bed and Breakfast
AHLA
European Plan
American Plan
45. A fee collected by a govn't for departure from the city or country
AHLA
Twin
Departure Tax
Continental Plan
46. Official airline guide
CLIA
DAPO
OAG
Junior Suite
47. Bermuda plan- room and american breakfast daily
FAA
English breakfast
BP
OAG
48. A professional travel escort- sent to supervise arrival details
Junior Suite
GMT
Bed and Breakfast
Courier
49. Local escorted sightseeing trip
AHLA
CTC
Guided Tour
English breakfast
50. Estimated time arrival
Triple
AAA World Wide Travel
ETA
European Plan