Test your basic knowledge |

Hospitality Vocab

Subject : hospitality
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Rate Per person in a room shared by two






2. A room occupied by two persons and having two single beds






3. Extra commissions paid by airlines - wholesalers - suppliers - govn't.etc bonuses or incentives






4. Travel offered as a reward by business to employees as an incentive to stimulate sales or as a reward






5. A room occupied by three persons






6. A travel plan Which includes most elements of a vacation such as tranportation - accomodations -and sightseeing






7. American Society of Travel Agents






8. Local escorted sightseeing trip






9. In the British Isles and Ireland - includes hot or cold cereal - bacon or ham and eggs - toast butter - jam or marmalade and a beverage






10. A menu or list of items from which guests select various choices and each section is priced seperately






11. Trans- Atlantic Passenger Steamship Conference






12. A person with power to act for a principal supplier






13. Large hotel rom with partition dividing bedroom and sitting area






14. National Tour Brokers Association-trade association of us tour brokers






15. One or more bedrooms and connecting parlor






16. Special family rate policy of hotel which usually provides that no charge is levied for children sharing room with parents






17. Total Quality Management






18. Hotel keeper- an owner or manger






19. A term referring to the legally published rates of the hotel






20. A room that can be occupied by four persons






21. Hotel accommodations with no meals included in the price of the room






22. Official airline guide






23. The charge for a better or extra service






24. World Tourism Organization






25. Bermuda plan- room and american breakfast daily






26. International trade association of local tour operators






27. A limited plan of reduced fares for families traveling together. Usually offered mon-friday- rarely available today






28. A calender period between a peak season and off season usually favored by promotional fare






29. Cruise Lines International Association






30. Voucher issues by tour operator to cover payment for sightseeing or entertainment feature client






31. The industries that provide and market services and facilities for pleasure travel






32. Includes a room and English or continental breakfast.






33. To change to a better class of service or accomodation






34. An AAA affiliated retail agency organization






35. Certified travel counselor - degree conferred on the completion of a course granted by Institute of Certified Travel Agents- attesting to professional competemce






36. Hotel accomidations with three meals daily included in the price of the room. aka ' FULL PENSION'






37. A promise by a supplier to provide the best possible accommodation for a client requesting the reservation. mean client will pay for the best available






38. A flight booked exclusively for a specific group or groups






39. An all inclusive tour offering services for an established price.






40. Continental plan - room and continental breakfast only






41. Lodging and continental breakfast






42. Estimated time arrival






43. Modified American Plan - room and breakfast and either dinner or lunch






44. An area set off from a larger room ( usually for sleeping)






45. The International Air Transport Association






46. A discounted fare or hotel rate to be applied at a time that is slow season and usually not the busiest






47. Domestic Independant Tour/ Domestic Inclusive Tour






48. Name used by National Railroad passenger corporation- operates almost all intercity passenger trains






49. Percentage of a hotel or restaurant bill paid by the guest to take the place of a trip - or a travel agents fee charged to the client






50. American Automobile Association