Test your basic knowledge |

Hospitality Vocab

Subject : hospitality
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Estimated time arrival






2. Bermuda plan- room and american breakfast daily






3. Lodging and continental breakfast






4. American Automobile Association






5. American Society of Travel Agents






6. A room occupied by three persons






7. Large hotel rom with partition dividing bedroom and sitting area






8. Name used by National Railroad passenger corporation- operates almost all intercity passenger trains






9. A term referring to the legally published rates of the hotel






10. Grenwich mean time- solar time and used as the basis for calculating standard time for the entire world






11. Average daily rate






12. Voucher issues by tour operator to cover payment for sightseeing or entertainment feature client






13. A room occupied by two persons and having two single beds






14. Hotel keeper- an owner or manger






15. A calender period between a peak season and off season usually favored by promotional fare






16. A promise by a supplier to provide the best possible accommodation for a client requesting the reservation. mean client will pay for the best available






17. To change to a better class of service or accomodation






18. Air Transport Association of America






19. An all inclusive tour offering services for an established price.






20. Federal Aviation Administration - in charge of maintaining safety of airline operations






21. Do all possible






22. Modified American Plan - room and breakfast and either dinner or lunch






23. World Tourism Organization






24. Local escorted sightseeing trip






25. Cruise Lines International Association






26. Special family rate policy of hotel which usually provides that no charge is levied for children sharing room with parents






27. International trade association of local tour operators






28. American Hotel Lodging Association






29. Trans- Atlantic Passenger Steamship Conference






30. Guest with confirmed reservation who does not arrive and whose reservation was not cancelled

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31. A fee collected by a govn't for departure from the city or country






32. A room that can be occupied by four persons






33. Official airline guide






34. One or more bedrooms and connecting parlor






35. A travel plan Which includes most elements of a vacation such as tranportation - accomodations -and sightseeing






36. An AAA affiliated retail agency organization






37. Rate Per person in a room shared by two






38. Estimated time departure






39. Extra commissions paid by airlines - wholesalers - suppliers - govn't.etc bonuses or incentives






40. A professional travel escort- sent to supervise arrival details






41. Travel offered as a reward by business to employees as an incentive to stimulate sales or as a reward






42. The charge for a better or extra service






43. The International Air Transport Association






44. Certified travel counselor - degree conferred on the completion of a course granted by Institute of Certified Travel Agents- attesting to professional competemce






45. In the British Isles and Ireland - includes hot or cold cereal - bacon or ham and eggs - toast butter - jam or marmalade and a beverage






46. Domestic Independant Tour/ Domestic Inclusive Tour






47. A person with power to act for a principal supplier






48. A limited plan of reduced fares for families traveling together. Usually offered mon-friday- rarely available today






49. A flight booked exclusively for a specific group or groups






50. A discounted fare or hotel rate to be applied at a time that is slow season and usually not the busiest