Test your basic knowledge |

Hospitality Vocab

Subject : hospitality
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. International trade association of local tour operators






2. Name used by National Railroad passenger corporation- operates almost all intercity passenger trains






3. A professional travel escort- sent to supervise arrival details






4. A discounted fare or hotel rate to be applied at a time that is slow season and usually not the busiest






5. A travel plan Which includes most elements of a vacation such as tranportation - accomodations -and sightseeing






6. National Tour Brokers Association-trade association of us tour brokers






7. Trans- Atlantic Passenger Steamship Conference






8. Estimated time arrival






9. An all inclusive tour offering services for an established price.






10. Estimated time departure






11. A room that can be occupied by four persons






12. Percentage of a hotel or restaurant bill paid by the guest to take the place of a trip - or a travel agents fee charged to the client






13. The International Air Transport Association






14. A flight booked exclusively for a specific group or groups






15. Voucher issues by tour operator to cover payment for sightseeing or entertainment feature client






16. A term referring to the legally published rates of the hotel






17. The industries that provide and market services and facilities for pleasure travel






18. Air Transport Association of America






19. Federal Aviation Administration - in charge of maintaining safety of airline operations






20. World Tourism Organization






21. One or more bedrooms and connecting parlor






22. Revenus Per avaliable room






23. American Automobile Association






24. A fee collected by a govn't for departure from the city or country






25. A limited plan of reduced fares for families traveling together. Usually offered mon-friday- rarely available today






26. The charge for a better or extra service






27. Do all possible






28. Travel offered as a reward by business to employees as an incentive to stimulate sales or as a reward






29. A menu or list of items from which guests select various choices and each section is priced seperately






30. American Society of Travel Agents






31. Hotel keeper- an owner or manger






32. Cruise Lines International Association






33. Large hotel rom with partition dividing bedroom and sitting area






34. A promise by a supplier to provide the best possible accommodation for a client requesting the reservation. mean client will pay for the best available






35. Lodging and continental breakfast






36. Includes a room and English or continental breakfast.






37. Rate Per person in a room shared by two






38. Continental plan - room and continental breakfast only






39. A person with power to act for a principal supplier






40. A room occupied by three persons






41. Special family rate policy of hotel which usually provides that no charge is levied for children sharing room with parents






42. Hotel accommodations with no meals included in the price of the room






43. American Hotel Lodging Association






44. Guest with confirmed reservation who does not arrive and whose reservation was not cancelled

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45. Grenwich mean time- solar time and used as the basis for calculating standard time for the entire world






46. Official airline guide






47. Domestic Independant Tour/ Domestic Inclusive Tour






48. A calender period between a peak season and off season usually favored by promotional fare






49. Hotel accomidations with three meals daily included in the price of the room. aka ' FULL PENSION'






50. An area set off from a larger room ( usually for sleeping)