Test your basic knowledge |

Hospitality Vocab

Subject : hospitality
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. A room occupied by two persons and having two single beds






2. Grenwich mean time- solar time and used as the basis for calculating standard time for the entire world






3. National Tour Brokers Association-trade association of us tour brokers






4. Extra commissions paid by airlines - wholesalers - suppliers - govn't.etc bonuses or incentives






5. An all inclusive tour offering services for an established price.






6. Revenus Per avaliable room






7. Continental plan - room and continental breakfast only






8. Bermuda plan- room and american breakfast daily






9. A room occupied by three persons






10. Guest with confirmed reservation who does not arrive and whose reservation was not cancelled


11. The industries that provide and market services and facilities for pleasure travel






12. Percentage of a hotel or restaurant bill paid by the guest to take the place of a trip - or a travel agents fee charged to the client






13. A term referring to the legally published rates of the hotel






14. A menu or list of items from which guests select various choices and each section is priced seperately






15. In the British Isles and Ireland - includes hot or cold cereal - bacon or ham and eggs - toast butter - jam or marmalade and a beverage






16. Cruise Lines International Association






17. Large hotel rom with partition dividing bedroom and sitting area






18. A professional travel escort- sent to supervise arrival details






19. Total Quality Management






20. Local escorted sightseeing trip






21. American Automobile Association






22. Name used by National Railroad passenger corporation- operates almost all intercity passenger trains






23. Air Transport Association of America






24. Voucher issues by tour operator to cover payment for sightseeing or entertainment feature client






25. An area set off from a larger room ( usually for sleeping)






26. A discounted fare or hotel rate to be applied at a time that is slow season and usually not the busiest






27. Official airline guide






28. Federal Aviation Administration - in charge of maintaining safety of airline operations






29. One or more bedrooms and connecting parlor






30. Special family rate policy of hotel which usually provides that no charge is levied for children sharing room with parents






31. Modified American Plan - room and breakfast and either dinner or lunch






32. Estimated time departure






33. A promise by a supplier to provide the best possible accommodation for a client requesting the reservation. mean client will pay for the best available






34. A flight booked exclusively for a specific group or groups






35. A travel plan Which includes most elements of a vacation such as tranportation - accomodations -and sightseeing






36. A limited plan of reduced fares for families traveling together. Usually offered mon-friday- rarely available today






37. Estimated time arrival






38. A room that can be occupied by four persons






39. Domestic Independant Tour/ Domestic Inclusive Tour






40. Includes a room and English or continental breakfast.






41. Certified travel counselor - degree conferred on the completion of a course granted by Institute of Certified Travel Agents- attesting to professional competemce






42. A calender period between a peak season and off season usually favored by promotional fare






43. Hotel accommodations with no meals included in the price of the room






44. Lodging and continental breakfast






45. Hotel keeper- an owner or manger






46. American Hotel Lodging Association






47. To change to a better class of service or accomodation






48. A fee collected by a govn't for departure from the city or country






49. An AAA affiliated retail agency organization






50. The International Air Transport Association