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Test your basic knowledge |
Human Resources Management: Staffing
Start Test
Study First
Subject
:
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Type of interviewer bias; the interviewer makes snap judgments and lets her first impression (either positive or negative) cloud the entire interview
Patterned interview
First-Impression Error
Griggs v. Duke Power
St. Mary's Honor Center vs. Hicks
2. Type of interview in which the interviewer focuses on how the applicant previously handled real work situations
School-to-work programs
Behavioral Interview
First-Impression Error
Structured Interview
3. Amended Title VII to prohibit discrimination on the basis of pregnancy - childbirth - or related conditions
Pregnancy Discrimination Act
Sexual Harassment
Employment Contract
Executive Search Firms
4. A physical or mental impairment that substantially limits one or more major life activities such as caring for oneself - performing manual tasks - seeing - hearing - etc.
Disability
Flexible Staffing
Payrolling
Consumer Credit Protection Act
5. Group or team interview of a job candidate
Job Competencies
Disparate treatment
Quota
Panel interview
6. Serve as objectives or targets in an affirmative action plan when the percentage of protected-class workers is less than is reasonably expected given availability
Criterion-related validity
Placement goals
Structured Interview
Taxman v. Board of Education of Piscataway
7. Latin term for 'on first view' or 'at first appearance'; in an EEO case - when a plaintiff presents evidence of a prima facie case - the employer must articulate a legitimate - nondiscriminatory reason for its decision
Prima facie
Honesty/Integrity Tests
Concurrent Validity
Disparate treatment
8. Occurs when protected classes are intentionally treated differently from other employees or are evaluated by different standards
Patterned interview
Master vendor arrangement
Disparate treatment
Employment agreement
9. A projection of future demand based on a past relationship - involves a single variable
Simple Linear Regression
Patterned interview
Contrast effect
Availability analysis
10. Uses recruiting sources and workers who are not regular employees
Exit Interview
Flexible Staffing
Job Applicant
Job Bidding
11. External recruiting method; firms that provide support and assistance to displaced employees - including career counseling - resume preparation - interviewing workshops - job referral assistance - and retraining
Uniform Guidelines on Employee Selection Procedures
Selection Interview
Halo Effect
Outplacement firms
12. Court ruling that for a plaintiff-employee to win a lawsuit for discrimination under Title VII - a jury must find that the defendant-employers reason for an adverse employment decision was false and that the real reason for the decision was discrimi
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13. Part of an affirmative action plan that provides data on the proportion of current employees in protected classes by job title - from highest to lowest paid - within a department or business group
Predictive validity
United Steelworkers v Weber
Workforce Analysis
Lie Detector Test
14. Measures a person's respiration - blood pressure and perspiration while they are asked a series of questions - the outcome is a diagnostic opinion about honesty
Lie Detector Test
Validity
Utilization
Content Validity
15. Court ruling that even though a test has an adverse impact against a protected class - the test is legal if it is job-related
Washington vs. Davis
Employment agreement
McDonnell Douglas Corp vs. Green
Privacy act
16. Internal recruiting method; computerized talent or skill inventories that can furnish a list of qualified people.
Pregnancy Discrimination Act
Selection
Nominal group technique
Skill Banks
17. Uses info provided by a group - group members take turns presenting forecast assumptions and the forecast is revised until a composite emerges that incorporates many of their assumptions
Delphi technique
Faragher v. City of Boca Raton
Turnover
Immigration Reform and Control Act (IRCA)
18. Specifies that an employee is not required to evaluate each component of the selection process individually if the end result of the process is predictive of future job performance
Organizational profile
Open questions
Bottom-Line Concept
Turnover
19. Type of interviewer bias - when strong candidates who interview after weak ones may appear even more qualified than they actually are because of the contrast
Disability
City of Richmond v. J.A. Croson Company
Contrast effect
Cultural noise
20. Measures a person's respiration - blood pressure - and perspiration while they are asked a series of questions; the outcome is a diagnostic opinion about honesty; aka lie detector test
Panel interview
Content Validity
Executive Orders 11246 - 11375 - 11478
Polygraph tes
21. Normally expressed as a percentage and computed as: Number of separations/Total Number in the workforce
Turnover
Patterned interview
Repetitive Interview
Resumes
22. Occurs when the employer make working conditions so intolerable that the employee has no choice but to resign
Vietnam Era Veterans Readjustment Assistance Act
Harris v. Forklift Systems - Inc
Constructive Discharge
Employee polygraph protection act
23. Often prepared by candidates (or by a professional hired by the candidate) to highlight candidates' strengths and experience
Personality tests
Privacy act
Executive Orders 11246 - 11375 - 11478
Resumes
24. Prohibits discrimination against certain veterans by the U.S. government and federal contractors
Independent contractors
Vietnam Era Veterans Readjustment Assistance Act
Managerial Estimates
Meritor Savings Bank v. Vinson
25. Affirmative action plan term referring to the difference between the availability of members of a protected class and an organization's job group make-up
Utilization
Disparate treatment
Executive Orders 11246 - 11375 - 11478
Job Bidding
26. The result of an employer punishing an employee for engaging in activities protected by the law (e.g. filing a discrimination charge - opposng unlawful employer practices)
Job Analysis
Tetaliatory discharge
Griggs v. Duke Power
Job Orientation
27. Makes the hiring decision official; should immediately follow the final decision to hire a candidate; aka employment offer
Patterned interview
Employment branding
Honesty/Integrity Tests
Offer letter
28. Case in which Supreme Court ruled that a person may not have a disability if the individual's condition is controlled or corrected by medication or mitigating measures
Essential Function
Selection Interview
Washington vs. Davis
United Airlines vs. Sutton
29. Prohibits discrimination against job applicatns on the basis of national origi or citizenship; establishes penalties for hiring illegal aliens and requries employers to establish each employee's identity and eligitbility to work within 3 days of hire
Vietnam Era Veterans Readjustment Assistance Act
Bona Fide Occupational Qualification
Immigration Reform and Control Act (IRCA)
Employment Contract
30. Require federal contractors and subcontractors with contracts in excess of $10 - 000 during any 12-month period to comply with Title VII and to take positive - results-oriented steps to eliminate employment barriers to women and minorities.
Structured Interview
Executive Orders 11246 - 11375 - 11478
Hostile Environment Harassment
Stress Interview
31. When the interviewer asks every applicant the same questions;
Cultural noise
Sexual Harassment
Structured Interview
Ellerth v. Burlinton Northern Industries
32. Designed to prove areas of interest to the interviewer in order to determine how well the candidate meets the needs of the organization
Cognitive ability tests
Selection Interview
Patterned interview
Job Specifications
33. When the interviewer asks each applicant questions that are from the same knowledge - skill or ability area; the questions however are not necessarily the same
Construct validity
Washington vs. Davis
Outplacement firms
Targeted Interview
34. Information that prepares the employee by introducing him/her to the work environment - coworkers - and formal and informal work rules
Selection
Job Orientation
Organizational exit
Pregnancy Discrimination Act
35. Use information from the past and present to predict expected future conditions - include managerial estimates - delphi techniques - and nominal group technique
Vicarious liability
McDonnell Douglas Corp vs. Green
Job Description
Judgmental Forecasts
36. When the interviewer asks every applicant the same questions; aka structured interviews
Washington vs. Davis
Repetitive Interview
Panel interview
Job Orientation
37. A type of flexible staffing option; self-employed individuals hired on a contract basis for specialized services
Independent contractors
Outplacement
Vietnam Era Veterans Readjustment Assistance Act
City of Richmond v. J.A. Croson Company
38. Type of interview in which the interviewer poses specific questions to the candidate and keeps control
Job Bidding
Oncale v. Sundowner Offshore Service - Inc
Directive interview
Outsourcing
39. Limits the amount of wages that can be garnished or withheld in any one week by an employer to satisfy creditors
Negative emphasis
Job Analysis
Taxman v. Board of Education of Piscataway
Consumer Credit Protection Act
40. Expands the possible damage awards available to victims of intentional discrimination to include compensatory and punitive damages; gives plaintiffs in cases of alleged intentional discrimination the right to a jury trial
Civil Rights Act of 1991
Master vendor arrangement
Independent contractors
Lie Detector Test
41. The degree to which an interview - test - or other selection device measures the knowledge - skills - abilities or other qualifications that are part of the job.
Exit Interview
Joint Employment
Content Validity
Lie Detector Test
42. Type of flexible staffing option; when a company needing help identifies specific eople and refers them to a staffing firm - which employs them and assigns them to work at the company
Payrolling
Selection
Behavioral Interview
Competency Mode
43. Prohibits discrimination or segregation based on race - color - national origin - religion and gender in all terms and conditions of employment
Title VII of Civil Rights Act of 1964
Closed questions
Horn Effect
Job Posting
44. Case that established criteria for disparate treatment; court ruled that individuals can show a prima facie case of disparate treatment in a hiring situation
McDonnell Douglas Corp vs. Green
Underutilization
Ellerth v. Burlinton Northern Industries
Consumer Credit Protection Act
45. Representations of real situations in abstract from - often referred to as 'what if' scenarios; give organizations the opportunity to speculate as to what would happen if certain courses of action were pursued.
Simulations
Disability
Employment offe
Validity
46. A type of flexible staffing option; employees who report to work only when needed
Utilization analysis
On-call workers
Skill tracking systems
Quota
47. Court ruling that heldthat a represenatative of the company invaded privacy by questioning a psychologist (to whom an employee has been referred by the employee assistance program)
Disability
Civil Rights Act of 1991
Legett v. First National Bank of Oregon
Cultural noise
48. Questions that can usually be answered with yes or no
Directive interview
Closed questions
Constructive Discharge
Repetitive Interview
49. People who are covered under a particular federal or state discrimination law; groups protected by EEO designations include but are not limited to women - African-Americans - Hispanics - Native Americans - Asian-Americans - people age 40 or olde
Protected class
Job Applicant
Prima facie
Predictive validity
50. As defined by the EEOC - guidelines holding the employer responsibly for the actions of its employees - stating that..'unwelcome sexual advances - requests for sexual favors and other verbal or physical conduct of a sexual nature...'
On-call workers
Sexual Harassment
Bottom-Line Concept
Prima facie