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Human Resources Management: Staffing
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Subject
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business-skills
Instructions:
Answer 50 questions in 15 minutes.
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Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Internal recruiting method; computerized talent or skill inventories that can furnish a list of qualified people
Executive Search Firms
Protected class
Skill tracking systems
Employment Contract
2. Generally describes the phenomenon of minorities and women being blocked by an invisible barrier from attaining senior executive positions
Validity
Title VII of Civil Rights Act of 1964
Flexible Staffing
Glass-Ceiling
3. When the interviewer assumes an aggressive posture to see how the candidate responds to stressful situations; used extensively in law enforcement - air traffic control and similar high-stress industries
Ellerth v. Burlinton Northern Industries
Repetitive Interview
Stress Interview
Title VII of Civil Rights Act of 1964
4. Part of an affirmative action plan that provides a geographical presentation of the organizational units - including their interrelationships
Garnishment
Simple Linear Regression
Organizational profile
Skill Banks
5. Typically begin with what - where - why - when - or how
Open questions
Turnover
Content Validity
Congressional Accountability Act
6. Court ruling that heldthat a represenatative of the company invaded privacy by questioning a psychologist (to whom an employee has been referred by the employee assistance program)
Ellerth v. Burlinton Northern Industries
Payrolling
Contrast effect
Legett v. First National Bank of Oregon
7. Genereally describes a situation in which an organization shares joint responsibility and liability for their alternative workers w/ the alternative staffing supplier; aka joint employment
Congressional Accountability Act
Reasonable accommodation
Co-employment
Job Orientation
8. Occurs when protected classes are intentionally treated differently from other employees or are evaluated by different standards
Disparate treatment
Consumer Credit Protection Act
Organizational profile
Protected class
9. Summarizes the most important features of a job - including a description of the work that details the required tasks - knowledge - skills - abilities - responsibilities - and reporting structure
Outsourcing
Immigration Reform and Control Act (IRCA)
Job Competencies
Job Description
10. Court ruling that same-gender harassment is actionable under Title VII
Oncale v. Sundowner Offshore Service - Inc
Multiple linear regression
Quota
Availability analysis
11. When rules applied to all employees have a different and more inhibiting effect on a protected class than on the majority; occurs when the selection rate for a protected class is less than 80% of the rate for the class w/ highest selection rate; aka
Directive interview
Disparatre impact
Competency Mode
Reliability
12. Paper and pencil measures of applicants propensity toward undesirable behaviors such as lying - stealing - taking drugs or abusing alcohol
Targeted Interview
Organizational profile
Placement goals
Honesty/Integrity Tests
13. People who are covered under a particular federal or state discrimination law; groups protected by EEO designations include but are not limited to women - African-Americans - Hispanics - Native Americans - Asian-Americans - people age 40 or olde
Protected class
State (public) employment agencies
Lie Detector Test
Underutilization
14. Occurs when the employer make working conditions so intolerable that the employee has no choice but to resign
School Board of Nassau v. Arline
Vicarious liability
Co-employment
Constructive Discharge
15. Serve as objectives or targets in an affirmative action plan when the percentage of protected-class workers is less than is reasonably expected given availability
Worker Adjustment and Retraining Notification Act (WARN)
Validity
Honesty/Integrity Tests
Placement goals
16. Any part of the selection process that provides an applicant with honest and complete info about a job and the work environment
Job Posting
Closed questions
Polygraph tes
Realistic job preview
17. Uses info provided by a group - group members take turns presenting forecast assumptions and the forecast is revised until a composite emerges that incorporates many of their assumptions
Master vendor arrangement
Johnson v. Santa Clara County Transportation Agency
Delphi technique
Compliance evaluation
18. Using statistics to determine whether relationships exist btw 2 variables
Nondirective interview
Competency Mode
Trend and ration analysis
Repetitive Interview
19. OFCCP evaluation that requires an organization to provide details and documentation of its AAP
Substance Abuse Tests
Oncale v. Sundowner Offshore Service - Inc
Compliance evaluation
Job Specifications
20. Protects the privacy of background information and ensures that the information supplied is accurate; imposes legal obligations on employers who use credit and other 3rd-party background reports
Fair Credit Reporting Act
Selection
Glass-Ceiling
Job Orientation
21. Case that established criteria for disparate treatment; court ruled that individuals can show a prima facie case of disparate treatment in a hiring situation
Master vendor arrangement
Job Group Analysis
McDonnell Douglas Corp vs. Green
Griggs v. Duke Power
22. A type of flexible staffing option; an independent company with expertise in operating a specific function contracts with a company to assume full operational responsibility for the function
Judgmental Forecasts
Tetaliatory discharge
Quid pro quo harassment
Outsourcing
23. The result of an employer punishing an employee for engaging in activities protected by the law (e.g. filing a discrimination charge - opposng unlawful employer practices)
State (public) employment agencies
Targeted Interview
Legett v. First National Bank of Oregon
Tetaliatory discharge
24. External recruiting method; agencies that provide employment screening - testing - and referral at no cost to the employer.
State (public) employment agencies
City of Richmond v. J.A. Croson Company
Harris v. Forklift Systems - Inc
Managerial Estimates
25. A type of flexible staffing option in which one staffing firm supplies all needed temporary employees
Master vendor arrangement
Oncale v. Sundowner Offshore Service - Inc
City of Richmond v. J.A. Croson Company
Organizational profile
26. Procedural document designed to assist employers in complying with federal regulations prohibiting discrimination
Workforce Analysis
Job Group Analysis
Uniform Guidelines on Employee Selection Procedures
Bona Fide Occupational Qualification
27. Internal recruiting method that allows employees to indicate an interest in a position before it become available.
Worker Adjustment and Retraining Notification Act (WARN)
Protected class
Horn Effect
Job Bidding
28. Set of job competencies that together make up a profile for success for a particular job
Directive interview
Competency Mode
Nondirective interview
Glass-Ceiling
29. External recruiting method; firms seek out candidates - usually for executive - managerial or professional positions.
Stress Interview
Job Analysis
Fair Credit Reporting Act
Executive Search Firms
30. A blend of marketing communications - and performance technology intended to get an organization's name out to a mass audience fast; a basis for recruiting employees
Concurrent Validity
Employment branding
McDonnell Douglas Corp vs. Green
Judgmental Forecasts
31. As defined by the EEOC - guidelines holding the employer responsibly for the actions of its employees - stating that..'unwelcome sexual advances - requests for sexual favors and other verbal or physical conduct of a sexual nature...'
Sexual Harassment
Job Analysis
Employment branding
Repetitive Interview
32. Requires federal agencies to take affirmative action in support of women's business enterprises
Executive Order 12138
Delphi technique
Involuntary Termination
Tetaliatory discharge
33. Type of interview in which the interviewer poses specific questions to the candidate and keeps control
Job Specifications
Offer letter
Directive interview
Organizational unit
34. Analysis that determines if adverse impact exists; the employer examines the labor marker in the firm's recruiting area - determines the percentage of workers in a protected class that are present - and then applies the 4/5 rule to this number
Lie Detector Test
Availability analysis
Outplacement firms
Job Applicant
35. A type of flexible staffing option; self-employed individuals hired on a contract basis for specialized services
Civil Rights Act of 1991
Panel interview
Protected class
Independent contractors
36. Situation in which gender - religion - or national origin is reasonably necessary to the normal operations of the business or enterprise
Nominal group technique
Halo Effect
Bona Fide Occupational Qualification
Congressional Accountability Act
37. Court ruling that distinguished between supervisor harassment that results in tangible employment action and supervisor harassment that does not
Ellerth v. Burlinton Northern Industries
Faragher v. City of Boca Raton
Bottom-Line Concept
Outsourcing
38. Makes the hiring decision official; should immediately follow the final decision to hire a candidate; aka offer letter
Job Group Analysis
Selection
Employment offe
Open questions
39. 1971 case that recognized adverse impact discrimination
Content Validity
Griggs v. Duke Power
Organizational unit
Contract Technical Workers
40. According to EEO regulations - anyone who expresses an interest in employment - regardless of whether that person meets the minimum qualifications for the job.
Job Applicant
Competency Mode
Criterion-related validity
Panel interview
41. Projections made by managers; can happen from the top down or the bottom up
On-call workers
Regents of the University of California v. Bakke
Directive interview
Managerial Estimates
42. Part of an affirmative action plan that compared the percentages of miinorities and women in each job group with the rates of availability for each job group
Managerial Estimates
Pregnancy Discrimination Act
Utilization analysis
Construct validity
43. An agreement between an employer and an employee that explains the employment relationship; aka employment contract
Employment agreement
Offer letter
Involuntary Termination
School Board of Nassau v. Arline
44. Affirmative action plan term referring to the difference between the availability of members of a protected class and an organization's job group make-up
Bottom-Line Concept
Faragher v. City of Boca Raton
Utilization
Garnishment
45. Type of interviewer bias - when strong candidates who interview after weak ones may appear even more qualified than they actually are because of the contrast
Washington vs. Davis
Contrast effect
Lie Detector Test
Stress Interview
46. Measures intended to ensure a drug-free workplace
Independent contractors
Personality tests
Substance Abuse Tests
Legett v. First National Bank of Oregon
47. Measures a person's respiration - blood pressure - and perspiration while they are asked a series of questions; the outcome is a diagnostic opinion about honesty; aka lie detector test
Employment agreement
St. Mary's Honor Center vs. Hicks
Polygraph tes
Competency Mode
48. An agreement between an employer and an employee that explains the employment relationship
Predictive validity
Outplacement
Underutilization
Employment Contract
49. Internal recruiting method that allows current employees the chance to respond to announcements of positions.
Independent contractors
Disparate treatment
Nominal group technique
Job Posting
50. Type of sexual harassment that occurs when an employee is forced to choose between giving in to a superior's sexual demands or forfeiting an economic benefit such as a pay increase - promotion - or continued employment
Quid pro quo harassment
Nondirective interview
First-Impression Error
Garnishment
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