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Test your basic knowledge |
Human Resources Management: Staffing
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Subject
:
business-skills
Instructions:
Answer 50 questions in 15 minutes.
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Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Type of interviewer bias - failure to recognize responses of a candidate that are socially acceptable rather than factual
Stereotyping
Realistic job preview
Judgmental Forecasts
Cultural noise
2. An agreement between an employer and an employee that explains the employment relationship
Employment Contract
Executive Order 12138
Flexible Staffing
Content Validity
3. Court ruling that distinguised btw supervisor harassment that results in tangible employment action and supervisor harassment that does not
Contract Technical Workers
Faragher v. City of Boca Raton
Ellerth v. Burlinton Northern Industries
Legett v. First National Bank of Oregon
4. External recruiting method - programs allowing organizations to partner with their communities and schools to help develop the skilled workforce they will need for the future.
On-call workers
Judgmental Forecasts
Halo Effect
School-to-work programs
5. An interview conducted when an employee is terminating with a company in which employee is asked to share views on selected issues.
Reliability
Exit Interview
Oncale v. Sundowner Offshore Service - Inc
Turnover
6. Primary job duties that a qualified individual must be able to perform - either with or without accommodation; a function may be considered essential because it is required in a job or because it is highly specialized
Job Competencies
Independent contractors
Nondirective interview
Essential Function
7. When rules applied to all employees have a different and more inhibiting effect on a protected class than on the majority; occurs when the selection rate for a protected class is less than 80% of the rate for the class w/ highest selection rate; aka
Essential Function
Personality tests
Disparatre impact
Johnson v. Santa Clara County Transportation Agency
8. Requires that a government entity must have a person' signed release before giving info about that individual to someone else
Targeted Interview
Consumer Credit Protection Act
Privacy act
Employment branding
9. As defined by the EEOC - guidelines holding the employer responsibly for the actions of its employees - stating that..'unwelcome sexual advances - requests for sexual favors and other verbal or physical conduct of a sexual nature...'
Sexual Harassment
Delphi technique
Uniform Guidelines on Employee Selection Procedures
State (public) employment agencies
10. Court ruling that even though a test has an adverse impact against a protected class - the test is legal if it is job-related
Washington vs. Davis
Underutilization
Substance Abuse Tests
Simulations
11. Amended Title VII to prohibit discrimination on the basis of pregnancy - childbirth - or related conditions
Pregnancy Discrimination Act
Halo Effect
State (public) employment agencies
Skill tracking systems
12. Court ruling that same-gender harassment is actionable under Title VII
Oncale v. Sundowner Offshore Service - Inc
Offer letter
Payrolling
Job Posting
13. When the interviewer asks every applicant the same questions; aka structured interviews
Privacy act
Harris v. Forklift Systems - Inc
Workforce Analysis
Repetitive Interview
14. A type of flexible staffing option in which one staffing firm supplies all needed temporary employees
Managerial Estimates
Executive Order 12138
Master vendor arrangement
United Steelworkers v Weber
15. The process of hiring the most suitable candidate for a vacant position
Employment branding
Organizational exit
Skill tracking systems
Selection
16. When the interviewer asks each applicant questions that are from the same knowledge - skill - or ability area; the questions - however - are not necessarily the same; aka targeted interview
Civil Rights Act of 1991
Patterned interview
Oncale v. Sundowner Offshore Service - Inc
Personality tests
17. Latin term for 'on first view' or 'at first appearance'; in an EEO case - when a plaintiff presents evidence of a prima facie case - the employer must articulate a legitimate - nondiscriminatory reason for its decision
Martin vs. Wilks
Structured Interview
Utilization
Prima facie
18. Court ruling that for a plaintiff-employee to win a lawsuit for discrimination under Title VII - a jury must find that the defendant-employers reason for an adverse employment decision was false and that the real reason for the decision was discrimi
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19. Type of interviewer bias - when strong candidates who interview after weak ones may appear even more qualified than they actually are because of the contrast
Contrast effect
Content Validity
Negative emphasis
Protected class
20. Analysis that determines if adverse impact exists; the employer examines the labor marker in the firm's recruiting area - determines the percentage of workers in a protected class that are present - and then applies the 4/5 rule to this number
Judgmental Forecasts
Availability analysis
Substance Abuse Tests
Meritor Savings Bank v. Vinson
21. A systematic counsling process by which a laid-off or terminated employee is counseled in the techniques of career self-appraisal and in securing a new job that is appropriate to his/her talents and needs
Outplacement
Closed questions
Validity
Sexual Harassment
22. When the interviewer asks open questions and provides general direction but allows the applicant to guide the process; a response to one question indicates the next question the interviewer will ask
McKennon v. Nashville Banner Publishing Co.
Stress Interview
Nondirective interview
Hostile Environment Harassment
23. Prohibits discrimination against certain veterans by the U.S. government and federal contractors
Job Group Analysis
Validity
United Steelworkers v Weber
Vietnam Era Veterans Readjustment Assistance Act
24. Questions that can usually be answered with yes or no
Outsourcing
Closed questions
School-to-work programs
Panel interview
25. External recruiting method; firms seek out candidates - usually for executive - managerial or professional positions.
Executive Search Firms
Stereotyping
Civil Rights Act of 1991
First-Impression Error
26. Procedural document designed to assist employers in complying with federal regulations prohibiting discrimination
City of Richmond v. J.A. Croson Company
Organizational profile
Hostile Environment Harassment
Uniform Guidelines on Employee Selection Procedures
27. Typically begin with what - where - why - when - or how
Regents of the University of California v. Bakke
Underutilization
Open questions
Delphi technique
28. Using statistics to determine whether relationships exist btw 2 variables
Selection
Closed questions
Employment branding
Trend and ration analysis
29. Refers to the link btw a selection device and job performance; requires a careful analysis of the job itself
Reliability
Trend and ration analysis
Criterion-related validity
United Airlines vs. Sutton
30. Internal recruiting method; computerized talent or skill inventories that can furnish a list of qualified people
Multiple linear regression
Skill tracking systems
Payrolling
Vicarious liability
31. The degree to which inferences made from an interview or a test are correct and accurate
Horn Effect
Validity
Open questions
Outsourcing
32. 1989 court ruling that the rigid numerical quota system of Richmond - Va was unconstitutional bc hte city had not laid the proper groundwork and had not adquately identified or documented discrimination
School Board of Nassau v. Arline
City of Richmond v. J.A. Croson Company
Utilization analysis
Civil Rights Act of 1991
33. Require federal contractors and subcontractors with contracts in excess of $10 - 000 during any 12-month period to comply with Title VII and to take positive - results-oriented steps to eliminate employment barriers to women and minorities.
Stereotyping
Executive Orders 11246 - 11375 - 11478
Contrast effect
Organizational unit
34. Prohibits discrimination based on physical or mental disabilities
Job Description
Stress Interview
Disparate treatment
Rehabilitation act
35. Court ruling that allowed Caucasian firefighters to sue the city of Birmingham - Alabama - fo reverse discrimination
Martin vs. Wilks
Organizational profile
Offer letter
Vietnam Era Veterans Readjustment Assistance Act
36. Makes the hiring decision official; should immediately follow the final decision to hire a candidate; aka employment offer
Offer letter
Employment Contract
Master vendor arrangement
Criterion-related validity
37. Harassment that occurs when sexual or other discriminatory conduct is so severe and pervasive that it interferes with an individual's performance - creates an intimidating - threatening or humiliating work environment - or perpetuates a situation
Congressional Accountability Act
Outsourcing
Negative emphasis
Hostile Environment Harassment
38. Makes the hiring decision official; should immediately follow the final decision to hire a candidate; aka offer letter
Employment offe
Selection Interview
Polygraph tes
Worker Adjustment and Retraining Notification Act (WARN)
39. When employers decide to discharge particular employees for cause (e.g. poor performance - inability to work with management - and violations of employer policy)
Structured Interview
Job Bidding
Open questions
Involuntary Termination
40. Tests that assess skills the candidate has already learned
Joint Employment
Cognitive ability tests
Stress Interview
McDonnell Douglas Corp vs. Green
41. Useful when an organization has a high volume of applicants for a job and face-to=face interviews are needed to judge prequalification factors
Executive Search Firms
Criterion-related validity
Prescreening interview
Repetitive Interview
42. Court ruling that distinguished between supervisor harassment that results in tangible employment action and supervisor harassment that does not
First-Impression Error
Civil Rights Act of 1991
Prima facie
Faragher v. City of Boca Raton
43. Type of flexible staffing option; when a company needing help identifies specific eople and refers them to a staffing firm - which employs them and assigns them to work at the company
Predictive validity
Payrolling
Placement goals
Uniform Guidelines on Employee Selection Procedures
44. An agreement between an employer and an employee that explains the employment relationship; aka employment contract
Faragher v. City of Boca Raton
Outplacement firms
Employment agreement
Placement goals
45. Type of interviewer bias; the interviewer allows one strong point that he or she values highly to overshadow all other information - works against the candidate
Horn Effect
Cultural noise
Organizational profile
Resumes
46. Fixed hiring and promotion rates based on race - gender - or other protected-class standards that must be met at all costs
Quota
Turnover
Workforce Analysis
Glass-Ceiling
47. Court ruling that endorsed using gender as a factor in an employment decision if underrepresentation is shown and if the affirmative action plan is not a quota system
Johnson v. Santa Clara County Transportation Agency
Trend and ration analysis
Uniform Guidelines on Employee Selection Procedures
Outplacement
48. A type of criterion-related validity determined by relating the test scores of a group of test takers who take a test (Test A) to some other criterion measure (Test B) that is administered at the same time
Concurrent Validity
Pregnancy Discrimination Act
Disparatre impact
Job Group Analysis
49. Limits the amount of wages that can be garnished or withheld in any one week by an employer to satisfy creditors
Consumer Credit Protection Act
McKennon v. Nashville Banner Publishing Co.
Martin vs. Wilks
Privacy act
50. Court ruling that heldthat a represenatative of the company invaded privacy by questioning a psychologist (to whom an employee has been referred by the employee assistance program)
Selection
Stress Interview
Structured Interview
Legett v. First National Bank of Oregon
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