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Human Resources Management: Staffing
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Subject
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business-skills
Instructions:
Answer 50 questions in 15 minutes.
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Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Primary job duties that a qualified individual must be able to perform - either with or without accommodation; a function may be considered essential because it is required in a job or because it is highly specialized
Washington vs. Davis
Essential Function
Contract Technical Workers
Employment Contract
2. Occurs when protected classes are intentionally treated differently from other employees or are evaluated by different standards
Placement goals
Patterned interview
Disparate treatment
Quid pro quo harassment
3. Uses info provided by a group - group members take turns presenting forecast assumptions and the forecast is revised until a composite emerges that incorporates many of their assumptions
Martin vs. Wilks
Consumer Credit Protection Act
Job Specifications
Delphi technique
4. Protects the privacy of background information and ensures that the information supplied is accurate; imposes legal obligations on employers who use credit and other 3rd-party background reports
Oncale v. Sundowner Offshore Service - Inc
Fair Credit Reporting Act
St. Mary's Honor Center vs. Hicks
Targeted Interview
5. Requires employers to give a minimum of 60 days notice if a plant is to close or if mass layoffs will occur
Worker Adjustment and Retraining Notification Act (WARN)
Faragher v. City of Boca Raton
Nominal group technique
United Steelworkers v Weber
6. As defined by the EEOC - guidelines holding the employer responsibly for the actions of its employees - stating that..'unwelcome sexual advances - requests for sexual favors and other verbal or physical conduct of a sexual nature...'
Privacy act
Sexual Harassment
Behavioral Interview
Placement goals
7. Normally expressed as a percentage and computed as: Number of separations/Total Number in the workforce
City of Richmond v. J.A. Croson Company
Resumes
Turnover
Delphi technique
8. Court ruling that first held that sexual harassment violates Title VII of the Civil Rights Act of 1964 regardless of whether it is quid pro quo or hostile environment harassment
Meritor Savings Bank v. Vinson
Fair Credit Reporting Act
Bottom-Line Concept
Horn Effect
9. Any discrete component at which tere is a level of supervision responsible and accountable for the selection - compensation - etc. - of employees within the unit
Congressional Accountability Act
Organizational profile
Regents of the University of California v. Bakke
Organizational unit
10. A type of flexible staffing option; self-employed individuals hired on a contract basis for specialized services
Simple Linear Regression
Job Orientation
Tetaliatory discharge
Independent contractors
11. Court ruling that a nonremedial affirmative action plan cannot form the basis for deviating from the antidiscrimination mandate of Title VII
Title VII of Civil Rights Act of 1964
Worker Adjustment and Retraining Notification Act (WARN)
Taxman v. Board of Education of Piscataway
Horn Effect
12. Expands the possible damage awards available to victims of intentional discrimination to include compensatory and punitive damages; gives plaintiffs in cases of alleged intentional discrimination the right to a jury trial
Competency Mode
Polygraph tes
Open questions
Civil Rights Act of 1991
13. The degree to which an interview - test - or other selection device measures the knowledge - skills - abilities or other qualifications that are part of the job.
Content Validity
Executive Search Firms
Competency Mode
Worker Adjustment and Retraining Notification Act (WARN)
14. An agreement between an employer and an employee that explains the employment relationship
Workforce Analysis
Employment Contract
Predictive validity
Structured Interview
15. Legal doctrine under which a party can be hald liable for the wrongful actions of another party; because of this doctrine - employers are legally responsble for the discriminatory acts of their employees
Ellerth v. Burlinton Northern Industries
Vicarious liability
United Airlines vs. Sutton
Criterion-related validity
16. Type of interviewer bias; involves rejecting a candidate on the basis of a small amount of negative information
Negative emphasis
Meritor Savings Bank v. Vinson
Title VII of Civil Rights Act of 1964
Contrast effect
17. Type of interviewer bias; the interviewer allows one strong point that he or she values highly to overshadow all other information - works against the candidate
Payrolling
Organizational profile
Privacy act
Horn Effect
18. External recruiting method; firms seek out candidates - usually for executive - managerial or professional positions.
Protected class
Prescreening interview
Executive Search Firms
Bottom-Line Concept
19. Makes the hiring decision official; should immediately follow the final decision to hire a candidate; aka employment offer
Reliability
Concurrent Validity
Offer letter
Criterion-related validity
20. Analysis that determines if adverse impact exists; the employer examines the labor marker in the firm's recruiting area - determines the percentage of workers in a protected class that are present - and then applies the 4/5 rule to this number
Co-employment
Availability analysis
Construct validity
Outplacement
21. Modifying or adjusting a job application process - a work environment - or the circumstances under which a job is usually performed to enable a qualfied individual with a disability to be considered for the job and perform its essential functions
United Airlines vs. Sutton
Reasonable accommodation
Joint Employment
Johnson v. Santa Clara County Transportation Agency
22. Latin term for 'on first view' or 'at first appearance'; in an EEO case - when a plaintiff presents evidence of a prima facie case - the employer must articulate a legitimate - nondiscriminatory reason for its decision
United Steelworkers v Weber
Delphi technique
Prima facie
Immigration Reform and Control Act (IRCA)
23. A type of flexible staffing option; highly skilled technical workers (e.g. engineers - data processing specialists) supplied for long-term projects.
Exit Interview
Selection Interview
Bottom-Line Concept
Contract Technical Workers
24. A systematic counsling process by which a laid-off or terminated employee is counseled in the techniques of career self-appraisal and in securing a new job that is appropriate to his/her talents and needs
City of Richmond v. J.A. Croson Company
Panel interview
Underutilization
Outplacement
25. Situation in which gender - religion - or national origin is reasonably necessary to the normal operations of the business or enterprise
Predictive validity
Martin vs. Wilks
Bona Fide Occupational Qualification
First-Impression Error
26. Serve as objectives or targets in an affirmative action plan when the percentage of protected-class workers is less than is reasonably expected given availability
Bottom-Line Concept
Placement goals
Criterion-related validity
Multiple linear regression
27. Court ruling that allowed Caucasian firefighters to sue the city of Birmingham - Alabama - fo reverse discrimination
Skill tracking systems
Reasonable accommodation
Martin vs. Wilks
Title VII of Civil Rights Act of 1964
28. According to EEO regulations - anyone who expresses an interest in employment - regardless of whether that person meets the minimum qualifications for the job.
Job Applicant
First-Impression Error
Employment branding
St. Mary's Honor Center vs. Hicks
29. Use information from the past and present to predict expected future conditions - include managerial estimates - delphi techniques - and nominal group technique
Privacy act
Simple Linear Regression
Reasonable accommodation
Judgmental Forecasts
30. Type of sexual harassment that occurs when an employee is forced to choose between giving in to a superior's sexual demands or forfeiting an economic benefit such as a pay increase - promotion - or continued employment
Construct validity
Quid pro quo harassment
Job Analysis
Outplacement
31. Type of interviewer bias - when strong candidates who interview after weak ones may appear even more qualified than they actually are because of the contrast
Managerial Estimates
Contrast effect
Garnishment
Disparate treatment
32. Amended Title VII to prohibit discrimination on the basis of pregnancy - childbirth - or related conditions
Bottom-Line Concept
Pregnancy Discrimination Act
Employment offe
Disparatre impact
33. Summarizes the most important features of a job - including a description of the work that details the required tasks - knowledge - skills - abilities - responsibilities - and reporting structure
Offer letter
Workforce Analysis
Job Description
Privacy act
34. When employers decide to discharge particular employees for cause (e.g. poor performance - inability to work with management - and violations of employer policy)
Workforce Analysis
Multiple linear regression
Involuntary Termination
Cultural noise
35. A type of flexible staffing option; employees who report to work only when needed
On-call workers
Cultural noise
Horn Effect
Master vendor arrangement
36. Type of interviewer bias - failure to recognize responses of a candidate that are socially acceptable rather than factual
Utilization analysis
Rehabilitation act
Cultural noise
Meritor Savings Bank v. Vinson
37. Basic characteristics that can link individuals or teams to enhanced performance; critical success factors needed to perform a given role in an organization.
Job Competencies
Johnson v. Santa Clara County Transportation Agency
Selection Interview
Garnishment
38. A projection of future demand based on a past relationship - involves a single variable
Congressional Accountability Act
Simple Linear Regression
Regents of the University of California v. Bakke
Skill tracking systems
39. A type of criterion-related validity determined by relating the test scores of a group of test takers who take a test (Test A) to some other criterion measure (Test B) that is administered at the same time
Joint Employment
Concurrent Validity
Disparate treatment
Trend and ration analysis
40. Internal recruiting method; computerized talent or skill inventories that can furnish a list of qualified people
Master vendor arrangement
Job Group Analysis
Skill tracking systems
Stress Interview
41. Court ruling that endorsed using gender as a factor in an employment decision if underrepresentation is shown and if the affirmative action plan is not a quota system
Johnson v. Santa Clara County Transportation Agency
Cultural noise
Prima facie
McKennon v. Nashville Banner Publishing Co.
42. Representations of real situations in abstract from - often referred to as 'what if' scenarios; give organizations the opportunity to speculate as to what would happen if certain courses of action were pursued.
Simulations
Selection Interview
Resumes
Constructive Discharge
43. A physical or mental impairment that substantially limits one or more major life activities such as caring for oneself - performing manual tasks - seeing - hearing - etc.
Job Orientation
Protected class
Disability
Skill Banks
44. 1971 case that recognized adverse impact discrimination
Griggs v. Duke Power
State (public) employment agencies
Washington vs. Davis
Executive Orders 11246 - 11375 - 11478
45. Set of job competencies that together make up a profile for success for a particular job
Directive interview
Prescreening interview
Competency Mode
Employment offe
46. Paper and pencil measures of applicants propensity toward undesirable behaviors such as lying - stealing - taking drugs or abusing alcohol
Executive Orders 11246 - 11375 - 11478
Honesty/Integrity Tests
Criterion-related validity
Structured Interview
47. Type of flexible staffing option; when a company needing help identifies specific eople and refers them to a staffing firm - which employs them and assigns them to work at the company
Employment agreement
Directive interview
Executive Orders 11246 - 11375 - 11478
Payrolling
48. A systematic study of jobs to determine what activities and responsibilities they include - their relative importance and relationship with other jobs - and the conditions under which the work is performed.
Harris v. Forklift Systems - Inc
Job Analysis
Taxman v. Board of Education of Piscataway
Organizational profile
49. Part of an affirmative action plan that lists all job titles that comprise each job group having similar content and responsibilities - wage rates and opportunities for advancement.
Hostile Environment Harassment
Job Group Analysis
Griggs v. Duke Power
Cultural noise
50. Affirmative action plan term referring to the difference between the availability of members of a protected class and an organization's job group make-up
Lie Detector Test
Stereotyping
Compliance evaluation
Utilization
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