SUBJECTS
|
BROWSE
|
CAREER CENTER
|
POPULAR
|
JOIN
|
LOGIN
Business Skills
|
Soft Skills
|
Basic Literacy
|
Certifications
About
|
Help
|
Privacy
|
Terms
|
Email
Search
Test your basic knowledge |
Influencing Tactics
Start Test
Study First
Subject
:
soft-skills
Instructions:
Answer 15 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. The Golden rule
patience
avoid saying the unkind thing
personal appeals
seek first to understand then to be understood
2. Knowing advance our actions and consequent reactions
inspirational appeal
the rules
seek first to understand then to be understood
proactive response
3. Occurs when the requestor clearly explains why performing the request will benefit the target personally
apprising
personal appeals
inspirational appeal
rational persuasion
4. _____________ to communicate intrinsic worth flows naturally out of our own sense of intrinsic worth.
patience
fight or flight
consultation
distinguishing between the person and the behavior/performance
5. Used when the requestor offers a reward or resource to the target in return for performing a request
patience
avoid saying the unkind thing
exchange tactic
distinguishing between the person and the behavior/performance
6. The use of favors - complements or friendly behavior to make the target feel better about the influencer
ingratiation
consultation
the rules
avoid saying the unkind thing
7. When the requestor asks for something based on personal friendship or loyalty
patience
rational persuasion
ingratiation
personal appeals
8. The use of logical arguments and hard facts to show the target that the request is a worthwhile one
the rules
rational persuasion
personal appeals
the circle of influence
9. Knowing there will some things out of our control
distinguishing between the person and the behavior/performance
the circle of influence
ingratiation
the rules
10. When you are provoked or fatigued show self-control and...
avoid saying the unkind thing
proactive response
apprising
personal appeals
11. It takes time - accept the reality of step-by-step processes and natural growth cycles.
inspirational appeal
rational persuasion
proactive response
patience
12. Agree on limits - rules - expectations - and consequences - these must be clearly established - agreed upon - understood - and enforced.
the rules
ingratiation
seek first to understand then to be understood
personal appeals
13. Talk through differences - _______ is not the thing to do when you disagree - avoid violent words or actions - avoid fleeing or sulking or feeling sorry and withdrawing
inspirational appeal
fight or flight
distinguishing between the person and the behavior/performance
patience
14. A tactic designed to appeal to the target's values and ideals thereby creating an emotional or attitudinal reaction
proactive response
apprising
ingratiation
inspirational appeal
15. Occurs when the target is allowed to participate in deciding how to carry out or implement a request
the circle of influence
consultation
exchange tactic
distinguishing between the person and the behavior/performance
Sorry!:) No result found.
Can you answer 50 questions in 15 minutes?
Let me suggest you:
Browse all subjects
Browse all tests
Most popular tests
Major Subjects
Tests & Exams
AP
CLEP
DSST
GRE
SAT
GMAT
Certifications
CISSP go to https://www.isc2.org/
PMP
ITIL
RHCE
MCTS
More...
IT Skills
Android Programming
Data Modeling
Objective C Programming
Basic Python Programming
Adobe Illustrator
More...
Business Skills
Advertising Techniques
Business Accounting Basics
Business Strategy
Human Resource Management
Marketing Basics
More...
Soft Skills
Body Language
People Skills
Public Speaking
Persuasion
Job Hunting And Resumes
More...
Vocabulary
GRE Vocab
SAT Vocab
TOEFL Essential Vocab
Basic English Words For All
Global Words You Should Know
Business English
More...
Languages
AP German Vocab
AP Latin Vocab
SAT Subject Test: French
Italian Survival
Norwegian Survival
More...
Engineering
Audio Engineering
Computer Science Engineering
Aerospace Engineering
Chemical Engineering
Structural Engineering
More...
Health Sciences
Basic Nursing Skills
Health Science Language Fundamentals
Veterinary Technology Medical Language
Cardiology
Clinical Surgery
More...
English
Grammar Fundamentals
Literary And Rhetorical Vocab
Elements Of Style Vocab
Introduction To English Major
Complete Advanced Sentences
Literature
Homonyms
More...
Math
Algebra Formulas
Basic Arithmetic: Measurements
Metric Conversions
Geometric Properties
Important Math Facts
Number Sense Vocab
Business Math
More...
Other Major Subjects
Science
Economics
History
Law
Performing-arts
Cooking
Logic & Reasoning
Trivia
Browse all subjects
Browse all tests
Most popular tests