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Test your basic knowledge |
Information Systems
Start Test
Study First
Subjects
:
engineering
,
it-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Organizational - control - and cultural variables used by decision makers to effect changes in their organization
three major categories of IT capabilities
managerial levers
enterprise architecture
silos
2. Firms achieve competitive advantage through cost leadership - differentiation - or focus
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3. For changes in organizational structure - expensive - risky
value net
cost leadership
BPR
disadvantages of enterprise system
4. Plan of where a business seeks to go and how it plans to get there
major benefit of an enterprise system
TQM
information
business strategy
5. Data in context (i.e. with relevance and purpose)
configurations for IT architecture
information
major disadvantage of an enterprise system
three major categories of IT capabilities
6. Total quality management
TQM
IT capability
organizational change management
supply chain management (SCM)
7. Architecture where one software program (the client) requests and receives data and instructions from another software program (the server); computers running client programs usually require less computing resources
BPR
client/server
business process management (BPM) systems
Decision
8. The basic human tendency to make specific inferences on the basis of a general impression (EX: assuming that because a business is successful - it has good management-- ignoring other forces at work)
total quality management (TQM)
enterprise systems
halo effect
factors influencing value sustainability
9. Strategy where organization qualifies its product or service in a way that allows it to appear unique in the marketplace
Long- term relationships with software vendors
most widely used enterprise system
differentiation
Ring and Van de Ven's stages of a strategic alliance
10. Technology - people - and processes that an organization uses to manage information
architecture
Information Systems (IS)
TQM
organizational strategy
11. Business strategy should not be affected because it is at a more abstract level
characteristics of enterprise systems
architecture
business diamond
when information strategy changes
12. Processes make services possible; processes have inputs and outputs - while service is a cycle (ongoing)
Task
difference between a process and a service
enterprise resource planning
disadvantages of enterprise system
13. Anything that can be used by a firm in its processes for creating - producing - and/or offering its products
ES
when business strategy changes
IS strategy
IT asset
14. Suggests that speed and aggressiveness of the moves and countermoves create an environment in which advantages are rapidly created and eroded
Ring and Van de Ven's stages of a strategic alliance
hypercompetition
infrastructure
organizational strategy
15. Strategy to goals to business requirements to architecture requirements to architecture to functional specifications to infrastructure specifications (hardware - software - data...)
shared services
the business triangle
SOA
more specific sub- steps in process from strategy to architecture to infrastructure
16. Everything that supports the flow and processing of information in an organization - including hardware - software - data and network components
when business strategy changes
infrastructure
middleware...
Porter's 5 Forces
17. Enterprise systems reflect industry best practices for generic business processes
client
disadvantages of enterprise system
IT asset vs. capability
best practices (characteristic of ES)
18. Ease of imitation - substitution - transfer
cost leadership
processes vs. functions
factors influencing value sustainability
TOGAF
19. When all the activities are in a predetermined order (not when steps vary in a process)
organizational strategy
SCM
service- oriented architecture
when business process management systems are most useful
20. Information and organizational strategy must also change
two essential characteristics of a business process
why enterprise systems tie a company to a vendor
general process for developing is...
when business strategy changes
21. An organization's hardware - operating systems - databases - telecommunications - legacy systems
middleware...
What enterprise systems need to be integrated with
silos
D'aveni's model
22. Awaking a sleeping giant - bad timing - poor implementation - failing to deliver what customers want - breaking the law
value net
risks associated with using information systems to gain strategic advantage
customer relationship management (CRM)
TQM
23. Something learned over time for the firm to create - produce - or offer its products
IT capability
managerial levers
resource- based view
major benefit of an enterprise system
24. Software systems developed in the mid-90s which were not integrated across organizations and could not interface well with each other
three major categories of IT capabilities
what enterprise systems replaced
cost leadership
disadvantages of enterprise system
25. An end user will usually notice a reduction in the performance of a ______ before a _______
Service - process
characteristics of enterprise systems
CRM
Long- term relationships with software vendors
26. Comprehensive software packages that incorporate all modules needed to run the operations of a business
Porter's 5 Forces
enterprise resource planning
more efficient processes have
characteristics of a business process
27. Clear and compelling statement of organization's purpose and what makes it unique
infrastructure
risks associated with using information systems to gain strategic advantage
components of the high cost of enterprise systems
mission
28. Hardware - software - professional services - internal staff costs
components of the high cost of enterprise systems
organizational change management
IS strategy
when business process management systems are most useful
29. On a process flow diagram - a diamond represents a...
All departments throughout a company
Decision
Information Systems (IS)
P2P
30. Technical skills - IT management skills - relationship skills
most widely used enterprise system
six sigma
three major categories of IT capabilities
more efficient processes have
31. The open group architectural framework; designed to translate strategy into architecture and then into a detailed infrastructure using standardized Architecture Development Methodology
enterprise resource planning
TOGAF
cost leadership
value chain framework
32. Centralization (because they focus on integration)
three major categories of IT capabilities
Long- term relationships with software vendors
IS strategy triangle
enterprise systems are useful for this sort of organizational structure
33. The unique set of features of a company and its products that are perceived by the target market as significant and superior to the competition
when business process management systems are most useful
TQM
IT asset
competitive advantage
34. Integration - packages - best practices - some assembly required - evolving
enterprise systems are useful for this sort of organizational structure
characteristics of enterprise systems
TQM
factors influencing value sustainability
35. Enterprise resource planning
organizational strategy
ERP
hypercompetition
Porter's Generic Strategies Framework
36. Allows functional areas of an organization to share information easily
IT asset vs. capability
SOA
process
major benefit of an enterprise system
37. Software program that requests and receives data and instructions from another
focus
Porter's 5 Forces
client
infrastructure
38. On a process flow diagram - a circle represents a...
mission
Information Systems (IS)
information
Endpoint
39. Mainframe - client/server - SOA - P2P - WOA
complementor
configurations for IT architecture
business diamond
information
40. Maintains that competitive advantage comes from the information resources of the firm; resources enable a firm to attain and sustain competitive advantage
BPR
resource- based view
characteristics of enterprise systems
complementor
41. ERPs make information available to...
managerial levers
All departments throughout a company
differentiation
WOA
42. Coordinated set of actions to fulfill objectives - purposes - and goals
business process management (BPM) systems
characteristics of enterprise systems
Long- term relationships with software vendors
strategy
43. Organizations restructure common business processes to consolidate services like IT - human resources - finance
organizational change management
enterprise systems
shared services
managerial levers
44. Can have coopetition w/o strategic alliance - can have strategic alliance w/o coopetition
relationship between coopetition and strategic alliance
resource- based view
alignment
risks associated with using information systems to gain strategic advantage
45. Businesses have to conform to the system - sometimes have to redesign processes to fit system
network effects
major disadvantage of an enterprise system
risks associated with using information systems to gain strategic advantage
shared services
46. Software used to connect processes in one or more computers across a network
middleware...
Task
silos
service- oriented architecture
47. Company who offers a complementary product (e.g. milk complements cereal)
infrastructure
client/server
complementor
mission
48. Systems that handle automated processes within and across organizations
shareholder value model
complementor
business process management (BPM) systems
disadvantages of enterprise system
49. Incremental approach to changing business processes (a management program that seeks to improve the quality of process outputs by identifying and removing the causes of defects and variation in the various processes.)
Ring and Van de Ven's stages of a strategic alliance
six sigma
most widely used enterprise system
why enterprise systems tie a company to a vendor
50. Resource- based focuses on internal factors in an organization - focused on external factors in the industry
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