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Test your basic knowledge |
Information Systems
Start Test
Study First
Subjects
:
engineering
,
it-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. The unique set of features of a company and its products that are perceived by the target market as significant and superior to the competition
Information Systems (IS)
competitive advantage
BPR
business strategy
2. Coordinated set of actions to fulfill objectives - purposes - and goals
strategy
customer relationship management (CRM)
SOA
differentiation
3. Threat of new entrants - bargaining power of buyers - threat of substitute products or services - bargaining power of suppliers - rivalry among existing competitors
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4. Firms achieve competitive advantage through cost leadership - differentiation - or focus
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5. R/3 (made by SAP)
most widely used enterprise system
processes vs. functions
client/server
major benefit of an enterprise system
6. Uses a large central computer that handles all the functionality of the system; common in legacy systems
IS strategy triangle
mainframe architecture
Service - process
TOGAF
7. Enterprise systems usually require...
Long- term relationships with software vendors
mission
business strategy
cost leadership
8. Tries to minimize risks and maximize benefits of change in an organization
F.O.A.M.A.
information
organizational change management
when information strategy changes
9. Includes business - organizational - and information strategy; business strategy is at the top of the triangle because it guides the others
supply chain management (SCM)
business strategy
the business triangle
Endpoint
10. Businesses have to conform to the system - sometimes have to redesign processes to fit system
information resources can either be..
when business strategy changes
components of the high cost of enterprise systems
major disadvantage of an enterprise system
11. Negotiation - commitment - execution - assessment
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12. Integration - packages - best practices - some assembly required - evolving
D'aveni's model
major benefit of an enterprise system
characteristics of enterprise systems
layers of enterprise architecture
13. Centralization (because they focus on integration)
best practices (characteristic of ES)
organizational change management
relationship between coopetition and strategic alliance
enterprise systems are useful for this sort of organizational structure
14. Infrastructure - information - applications - processes - strategy
enterprise systems are useful for this sort of organizational structure
Ring and Van de Ven's stages of a strategic alliance
layers of enterprise architecture
why enterprise systems tie a company to a vendor
15. Systems that handle automated processes within and across organizations
Task
information resources can either be..
information resources
business process management (BPM) systems
16. An end user will usually notice a reduction in the performance of a ______ before a _______
Service - process
All departments throughout a company
Long- term relationships with software vendors
enterprise resource planning
17. Strategy where organization aims to be the lowest- cost producer in the marketplace
cost leadership
customer relationship management (CRM)
silos
middleware...
18. Organizations restructure common business processes to consolidate services like IT - human resources - finance
information resources can either be..
shared services
why enterprise systems tie a company to a vendor
enterprise systems
19. Activities designed to learn more about customers' needs and behaviors to develop stronger relationships with them and enhance their value chains
why enterprise systems tie a company to a vendor
middleware...
business diamond
customer relationship management (CRM)
20. The plan an organization uses in providing information services
focus
IS strategy
CRM
middleware...
21. Translates strategy into infrastructure - creating plans for the implementation
P2P
Porter's Generic Strategies Framework
architecture
resource- based view
22. Incremental approach to changing business processes (a management program that seeks to improve the quality of process outputs by identifying and removing the causes of defects and variation in the various processes.)
IT capability
six sigma
when business strategy changes
business process reengineering (BPR)
23. The situation in which a company's current and emerging business strategy is enabled - supported - and unconstrained by technology
alignment
disadvantages of enterprise system
shareholder value model
differentiation
24. Organizational - control - and cultural variables used by decision makers to effect changes in their organization
business diamond
service- oriented architecture
strategic alliance
managerial levers
25. The open group architectural framework; designed to translate strategy into architecture and then into a detailed infrastructure using standardized Architecture Development Methodology
general process for developing is...
process
mainframe architecture
TOGAF
26. Suggests that speed and aggressiveness of the moves and countermoves create an environment in which advantages are rapidly created and eroded
network effects
when business process management systems are most useful
hypercompetition
risks associated with using information systems to gain strategic advantage
27. Can have coopetition w/o strategic alliance - can have strategic alliance w/o coopetition
Task
BPM
IT asset
relationship between coopetition and strategic alliance
28. Inputs/outputs and tasks
layers of enterprise architecture
enterprise resource planning
two essential characteristics of a business process
SCM
29. Speed and aggressive moves and coutermoves by a firm create competitive advantages
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30. Technology - people - and processes that an organization uses to manage information
Task
Information Systems (IS)
components of the high cost of enterprise systems
disadvantages of enterprise system
31. The basic human tendency to make specific inferences on the basis of a general impression (EX: assuming that because a business is successful - it has good management-- ignoring other forces at work)
layers of enterprise architecture
halo effect
when business process management systems are most useful
Endpoint
32. Mainframe - client/server - SOA - P2P - WOA
organizational change management
client
CRM
configurations for IT architecture
33. Strategy where organization limits its scope to a market segment and tailors its offerings to that group of customers using either cost or differentiation
six sigma
unlimited resources model
focus
Porter's Generic Strategies Framework
34. Enterprise resource planning
business process management (BPM) systems
Long- term relationships with software vendors
ERP
customer relationship management (CRM)
35. Processes make services possible; processes have inputs and outputs - while service is a cycle (ongoing)
information resources can either be..
enterprise systems are useful for this sort of organizational structure
layers of enterprise architecture
difference between a process and a service
36. Business process management
infrastructure
network effects
BPM
organizational strategy
37. Building components of software in a modular way; an architecture where business processes are built on a network - different parts of business functionality reside on different parts of the network - the parts can be combined and reused to create ap
What enterprise systems need to be integrated with
components of the high cost of enterprise systems
ES
service- oriented architecture
38. ERP II makes information available to...
managerial levers
External stakeholders
process
IT asset vs. capability
39. Architecture where one software program (the client) requests and receives data and instructions from another software program (the server); computers running client programs usually require less computing resources
information resources
more specific sub- steps in process from strategy to architecture to infrastructure
enterprise architecture
client/server
40. Peer- to- peer
customer relationship management (CRM)
P2P
F.O.A.M.A.
ES
41. Strategy where companies cooperate and compete at the same time with companies in its value net
What enterprise systems need to be integrated with
co-oopetition
Porter's 5 Forces
general process for developing is...
42. Enterprise systems
External stakeholders
ES
when information strategy changes
relationship between coopetition and strategic alliance
43. Incremental way of transforming business processes
layers of enterprise architecture
total quality management (TQM)
when business process management systems are most useful
IT asset
44. Clear and compelling statement of organization's purpose and what makes it unique
mission
process
differentiation
processes vs. functions
45. Interrelated set of activities and tasks that turns inputs into outputs
Ring and Van de Ven's stages of a strategic alliance
process
Task
when business process management systems are most useful
46. Business strategy should not be affected because it is at a more abstract level
competitive advantage
when information strategy changes
business process reengineering (BPR)
enterprise systems
47. Plan of where a business seeks to go and how it plans to get there
business strategy
client/server
IS strategy
ES
48. Includes organization's design and the choices it makes to define - set up - coordinate - and control its work processes
information resources
organizational strategy
business strategy
enterprise systems
49. On a process flow diagram - a square represents a...
enterprise systems are useful for this sort of organizational structure
Task
mainframe architecture
characteristics of a business process
50. Processes are horizontal across a corporation - many functional areas of the business will be involved in a process; functions are vertical silos in an organization (e.g. finance - operations - accounting - marketing - administration)
business diamond
the business triangle
characteristics of a business process
processes vs. functions