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Test your basic knowledge |
Information Systems
Start Test
Study First
Subjects
:
engineering
,
it-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. An IT capability makes it possible for the firm to use its IT assets effectively
most widely used enterprise system
IT asset vs. capability
BPM
more efficient processes have
2. When all the activities are in a predetermined order (not when steps vary in a process)
when business process management systems are most useful
service- oriented architecture
ERP
middleware...
3. Inputs/outputs and tasks
client
six sigma
two essential characteristics of a business process
value chain
4. Includes data - technology - people - and processes
co-oopetition
information resources
focus
network effects
5. Uses a large central computer that handles all the functionality of the system; common in legacy systems
client/server
enterprise systems are useful for this sort of organizational structure
mainframe architecture
IT asset vs. capability
6. Hardware - software - professional services - internal staff costs
characteristics of a business process
supply chain management (SCM)
components of the high cost of enterprise systems
the business triangle
7. Relates business strategy with IS and organizational strategy; business strategy at the top - organizational and information strategy at the base
ES
WOA
IS strategy triangle
information
8. Awaking a sleeping giant - bad timing - poor implementation - failing to deliver what customers want - breaking the law
architecture
risks associated with using information systems to gain strategic advantage
Porter's 5 Forces
strategy
9. Radical way of transforming business processes
customer relationship management (CRM)
Decision
business process reengineering (BPR)
three major categories of IT capabilities
10. The value of a network node to a person or organization in a network increases when others join the network
strategic alliance
focus
network effects
organizational strategy
11. Clear and compelling statement of organization's purpose and what makes it unique
IT capability
managerial levers
what ERPs help companies do
mission
12. Self- contained functional units
risks associated with using information systems to gain strategic advantage
enterprise systems are useful for this sort of organizational structure
factors influencing value sustainability
silos
13. Allows functional areas of an organization to share information easily
major benefit of an enterprise system
Task
three major categories of IT capabilities
business process reengineering (BPR)
14. Company who offers a complementary product (e.g. milk complements cereal)
value chain
silos
complementor
Decision
15. Plan of where a business seeks to go and how it plans to get there
business strategy
when information strategy changes
mission
Porter's 5 Forces
16. Software systems developed in the mid-90s which were not integrated across organizations and could not interface well with each other
what enterprise systems replaced
infrastructure
cost leadership
best practices (characteristic of ES)
17. Speed and aggressive moves and coutermoves by a firm create competitive advantages
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18. Includes business - organizational - and information strategy; business strategy is at the top of the triangle because it guides the others
Decision
why enterprise systems tie a company to a vendor
the business triangle
enterprise systems
19. Business strategy should not be affected because it is at a more abstract level
Porter's 5 Forces
information resources can either be..
three major categories of IT capabilities
when information strategy changes
20. Improves the way a company finds raw components it needs to make a product or service - manufactures that product or service - and delivers it to customers
supply chain management (SCM)
when business strategy changes
customer relationship management (CRM)
information
21. Businesses have to conform to the system - sometimes have to redesign processes to fit system
F.O.A.M.A.
when business strategy changes
major disadvantage of an enterprise system
Endpoint
22. Incremental approach to changing business processes (a management program that seeks to improve the quality of process outputs by identifying and removing the causes of defects and variation in the various processes.)
Information Systems (IS)
architecture
What enterprise systems need to be integrated with
six sigma
23. Negotiation - commitment - execution - assessment
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24. Processes are horizontal across a corporation - many functional areas of the business will be involved in a process; functions are vertical silos in an organization (e.g. finance - operations - accounting - marketing - administration)
when information strategy changes
silos
P2P
processes vs. functions
25. Inter- organizational relationship that affords one or more companies in the relationship a strategic advantage
Decision
layers of enterprise architecture
strategic alliance
difference between a process and a service
26. Strategy where organization limits its scope to a market segment and tailors its offerings to that group of customers using either cost or differentiation
IS strategy
alignment
focus
managerial levers
27. Because they are complex and usually need continual modification to meet the organizations needs
why enterprise systems tie a company to a vendor
total quality management (TQM)
What enterprise systems need to be integrated with
organizational change management
28. Holds that the timing of the use of specialized knowledge can create a differentiation advantage as long as the knowledge remains unique
enterprise resource planning
architecture
IS strategy
shareholder value model
29. Systems that handle automated processes within and across organizations
strategy
Task
business process management (BPM) systems
process
30. Interrelated set of activities and tasks that turns inputs into outputs
process
External stakeholders
business diamond
Decision
31. Strategy where organization qualifies its product or service in a way that allows it to appear unique in the marketplace
BPM
two essential characteristics of a business process
differentiation
what ERPs help companies do
32. Says competition stems from lowering the cost to perform activities and adding value so buyers will pay more
IS strategy
IT asset
P2P
value chain framework
33. ERP II makes information available to...
WOA
information resources
External stakeholders
more specific sub- steps in process from strategy to architecture to infrastructure
34. On a process flow diagram - a diamond represents a...
Decision
All departments throughout a company
information resources
value net
35. Data in context (i.e. with relevance and purpose)
two essential characteristics of a business process
information
business process management (BPM) systems
co-oopetition
36. Activities designed to learn more about customers' needs and behaviors to develop stronger relationships with them and enhance their value chains
enterprise systems are useful for this sort of organizational structure
the business triangle
What enterprise systems need to be integrated with
customer relationship management (CRM)
37. Strategy --> architecture --> infrastructure
enterprise systems
general process for developing is...
supply chain management (SCM)
enterprise systems are useful for this sort of organizational structure
38. Organizations restructure common business processes to consolidate services like IT - human resources - finance
shared services
IT asset
more specific sub- steps in process from strategy to architecture to infrastructure
ERP
39. Strategy where companies cooperate and compete at the same time with companies in its value net
organizational change management
what ERPs help companies do
difference between a process and a service
co-oopetition
40. Integration - packages - best practices - some assembly required - evolving
relationship between coopetition and strategic alliance
business process reengineering (BPR)
focus
characteristics of enterprise systems
41. Business process management
when business process management systems are most useful
SOA
BPM
managerial levers
42. Comprehensive software packages that incorporate all modules needed to run the operations of a business
relationship between coopetition and strategic alliance
enterprise resource planning
six sigma
business process reengineering (BPR)
43. Technical skills - IT management skills - relationship skills
mainframe architecture
IS strategy triangle
three major categories of IT capabilities
general process for developing is...
44. The unique set of features of a company and its products that are perceived by the target market as significant and superior to the competition
Endpoint
business strategy
IT asset vs. capability
competitive advantage
45. Ease of imitation - substitution - transfer
value chain
configurations for IT architecture
managerial levers
factors influencing value sustainability
46. The plan an organization uses in providing information services
business strategy
IS strategy
Porter's Generic Strategies Framework
more specific sub- steps in process from strategy to architecture to infrastructure
47. Enterprise systems
ES
CRM
information resources can either be..
IT asset vs. capability
48. Manage fragmentation of information across an organization
what ERPs help companies do
information resources can either be..
relationship between coopetition and strategic alliance
All departments throughout a company
49. Total quality management
TQM
business process management (BPM) systems
architecture
more specific sub- steps in process from strategy to architecture to infrastructure
50. Technology - people - and processes that an organization uses to manage information
processes vs. functions
two essential characteristics of a business process
Information Systems (IS)
shared services