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Test your basic knowledge |
Information Systems
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Study First
Subjects
:
engineering
,
it-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Ease of imitation - substitution - transfer
when business strategy changes
six sigma
business process reengineering (BPR)
factors influencing value sustainability
2. Software systems developed in the mid-90s which were not integrated across organizations and could not interface well with each other
BPM
disadvantages of enterprise system
what enterprise systems replaced
network effects
3. When all the activities are in a predetermined order (not when steps vary in a process)
Decision
information resources
when business process management systems are most useful
disadvantages of enterprise system
4. Incremental approach to changing business processes (a management program that seeks to improve the quality of process outputs by identifying and removing the causes of defects and variation in the various processes.)
resource- based view vs. Porter's 5 Forces
six sigma
value chain framework
customer relationship management (CRM)
5. Integration - packages - best practices - some assembly required - evolving
D'aveni's model
business process management (BPM) systems
characteristics of enterprise systems
Porter's Generic Strategies Framework
6. R/3 (made by SAP)
most widely used enterprise system
network effects
general process for developing is...
the business triangle
7. Speed and aggressive moves and coutermoves by a firm create competitive advantages
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8. Centralization (because they focus on integration)
business diamond
factors influencing value sustainability
Long- term relationships with software vendors
enterprise systems are useful for this sort of organizational structure
9. Radical way of transforming business processes
business process reengineering (BPR)
All departments throughout a company
service- oriented architecture
D'aveni's model
10. Service- oriented architecture
organizational change management
what enterprise systems replaced
hypercompetition
SOA
11. Strategy where companies cooperate and compete at the same time with companies in its value net
co-oopetition
Endpoint
enterprise architecture
Ring and Van de Ven's stages of a strategic alliance
12. Something learned over time for the firm to create - produce - or offer its products
CRM
process
IT capability
Service - process
13. On a process flow diagram - a diamond represents a...
resource- based view
alignment
IS strategy triangle
Decision
14. ERPs make information available to...
when information strategy changes
mainframe architecture
Long- term relationships with software vendors
All departments throughout a company
15. Enterprise systems usually require...
complementor
Long- term relationships with software vendors
value net
most widely used enterprise system
16. The unique set of features of a company and its products that are perceived by the target market as significant and superior to the competition
enterprise systems are useful for this sort of organizational structure
competitive advantage
value chain framework
Endpoint
17. Enterprise systems
SCM
best practices (characteristic of ES)
architecture
ES
18. Includes organization's design and the choices it makes to define - set up - coordinate - and control its work processes
silos
Decision
risks associated with using information systems to gain strategic advantage
organizational strategy
19. The plan an organization uses in providing information services
layers of enterprise architecture
customer relationship management (CRM)
IS strategy
most widely used enterprise system
20. Processes make services possible; processes have inputs and outputs - while service is a cycle (ongoing)
difference between a process and a service
IT capability
halo effect
Decision
21. Customer relationship management
when business process management systems are most useful
CRM
complementor
IT asset
22. Software program that requests and receives data and instructions from another
resource- based view vs. Porter's 5 Forces
BPR
two essential characteristics of a business process
client
23. Strategy --> architecture --> infrastructure
general process for developing is...
focus
major disadvantage of an enterprise system
Porter's 5 Forces
24. Awaking a sleeping giant - bad timing - poor implementation - failing to deliver what customers want - breaking the law
shareholder value model
when information strategy changes
components of the high cost of enterprise systems
risks associated with using information systems to gain strategic advantage
25. Negotiation - commitment - execution - assessment
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26. Clear and compelling statement of organization's purpose and what makes it unique
BPR
mission
factors influencing value sustainability
TQM
27. Architecture where one software program (the client) requests and receives data and instructions from another software program (the server); computers running client programs usually require less computing resources
halo effect
value net
What enterprise systems need to be integrated with
client/server
28. Business strategy should not be affected because it is at a more abstract level
components of the high cost of enterprise systems
when information strategy changes
supply chain management (SCM)
when business strategy changes
29. Data in context (i.e. with relevance and purpose)
information
service- oriented architecture
layers of enterprise architecture
differentiation
30. Systems that handle automated processes within and across organizations
customer relationship management (CRM)
business process management (BPM) systems
what enterprise systems replaced
organizational change management
31. Infrastructure - information - applications - processes - strategy
layers of enterprise architecture
strategic alliance
differentiation
silos
32. The open group architectural framework; designed to translate strategy into architecture and then into a detailed infrastructure using standardized Architecture Development Methodology
major benefit of an enterprise system
TOGAF
complementor
competitive advantage
33. On a process flow diagram - a square represents a...
most widely used enterprise system
enterprise resource planning
Task
halo effect
34. Anything that can be used by a firm in its processes for creating - producing - and/or offering its products
when business strategy changes
infrastructure
IT asset
enterprise resource planning
35. Maintains that competitive advantage comes from the information resources of the firm; resources enable a firm to attain and sustain competitive advantage
enterprise resource planning
resource- based view vs. Porter's 5 Forces
resource- based view
two essential characteristics of a business process
36. Uses a large central computer that handles all the functionality of the system; common in legacy systems
Porter's Generic Strategies Framework
mainframe architecture
D'aveni's model
business process reengineering (BPR)
37. Company who offers a complementary product (e.g. milk complements cereal)
complementor
major disadvantage of an enterprise system
business diamond
six sigma
38. Processes are horizontal across a corporation - many functional areas of the business will be involved in a process; functions are vertical silos in an organization (e.g. finance - operations - accounting - marketing - administration)
value chain
processes vs. functions
network effects
halo effect
39. Businesses have to conform to the system - sometimes have to redesign processes to fit system
two essential characteristics of a business process
service- oriented architecture
client/server
major disadvantage of an enterprise system
40. Everything that supports the flow and processing of information in an organization - including hardware - software - data and network components
External stakeholders
service- oriented architecture
infrastructure
Information Systems (IS)
41. Manage fragmentation of information across an organization
information resources can either be..
the business triangle
what ERPs help companies do
organizational change management
42. Total quality management
TQM
Service - process
process
six sigma
43. Description of goals of an organization - how these goals are realized by business processes - and how these business processes can be better served through technology
halo effect
cost leadership
enterprise architecture
general process for developing is...
44. Information and organizational strategy must also change
complementor
IT asset vs. capability
enterprise resource planning
when business strategy changes
45. Enterprise systems reflect industry best practices for generic business processes
best practices (characteristic of ES)
TOGAF
client/server
supply chain management (SCM)
46. Building components of software in a modular way; an architecture where business processes are built on a network - different parts of business functionality reside on different parts of the network - the parts can be combined and reused to create ap
Porter's Generic Strategies Framework
service- oriented architecture
Long- term relationships with software vendors
when business process management systems are most useful
47. Assets or capabilities
External stakeholders
enterprise systems
middleware...
information resources can either be..
48. Class of IT applications used to enable information flow within and between business processes
IT capability
Long- term relationships with software vendors
enterprise systems
SCM
49. Inter- organizational relationship that affords one or more companies in the relationship a strategic advantage
halo effect
strategic alliance
Porter's 5 Forces
customer relationship management (CRM)
50. Enterprise resource planning
relationship between coopetition and strategic alliance
ERP
Task
when business strategy changes
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