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Test your basic knowledge |
Information Systems
Start Test
Study First
Subjects
:
engineering
,
it-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Inputs/outputs - tasks - decisions - metrics - 'swim lanes'
enterprise systems
ES
best practices (characteristic of ES)
characteristics of a business process
2. Strategy where organization limits its scope to a market segment and tailors its offerings to that group of customers using either cost or differentiation
IT asset
enterprise architecture
focus
CRM
3. Uses a large central computer that handles all the functionality of the system; common in legacy systems
Information Systems (IS)
mainframe architecture
IT capability
why enterprise systems tie a company to a vendor
4. The open group architectural framework; designed to translate strategy into architecture and then into a detailed infrastructure using standardized Architecture Development Methodology
TOGAF
What enterprise systems need to be integrated with
business process reengineering (BPR)
client
5. Coordinated set of actions to fulfill objectives - purposes - and goals
strategy
co-oopetition
architecture
client
6. Peer- to- peer
Porter's Generic Strategies Framework
P2P
when information strategy changes
hypercompetition
7. Plan of where a business seeks to go and how it plans to get there
relationship between coopetition and strategic alliance
business strategy
Endpoint
major disadvantage of an enterprise system
8. Inter- organizational relationship that affords one or more companies in the relationship a strategic advantage
strategic alliance
business process management (BPM) systems
IT asset vs. capability
enterprise architecture
9. Class of IT applications used to enable information flow within and between business processes
process
business diamond
Ring and Van de Ven's stages of a strategic alliance
enterprise systems
10. Business process re- engineering
components of the high cost of enterprise systems
BPR
IT capability
what enterprise systems replaced
11. Organizational - control - and cultural variables used by decision makers to effect changes in their organization
major benefit of an enterprise system
managerial levers
two essential characteristics of a business process
enterprise architecture
12. Integration - packages - best practices - some assembly required - evolving
characteristics of enterprise systems
mission
more efficient processes have
IS strategy
13. Software program that requests and receives data and instructions from another
client
customer relationship management (CRM)
relationship between coopetition and strategic alliance
strategic alliance
14. Resource- based focuses on internal factors in an organization - focused on external factors in the industry
15. Firms achieve competitive advantage through cost leadership - differentiation - or focus
16. An end user will usually notice a reduction in the performance of a ______ before a _______
value chain framework
shareholder value model
service- oriented architecture
Service - process
17. Company who offers a complementary product (e.g. milk complements cereal)
complementor
Information Systems (IS)
IT asset
client
18. Strategy to goals to business requirements to architecture requirements to architecture to functional specifications to infrastructure specifications (hardware - software - data...)
value net
more specific sub- steps in process from strategy to architecture to infrastructure
organizational change management
hypercompetition
19. Businesses have to conform to the system - sometimes have to redesign processes to fit system
process
what enterprise systems replaced
major disadvantage of an enterprise system
Information Systems (IS)
20. Enterprise systems reflect industry best practices for generic business processes
supply chain management (SCM)
information resources can either be..
best practices (characteristic of ES)
silos
21. Customer relationship management
Porter's Generic Strategies Framework
processes vs. functions
middleware...
CRM
22. Service- oriented architecture
SOA
enterprise systems are useful for this sort of organizational structure
client/server
TQM
23. Highlights how IS add value to the primary and support activities of a firm's internal operations - customers - and supply chain
focus
resource- based view vs. Porter's 5 Forces
value chain
the business triangle
24. Strategy where organization qualifies its product or service in a way that allows it to appear unique in the marketplace
shareholder value model
infrastructure
major disadvantage of an enterprise system
differentiation
25. Framework for understanding the design of an organization; links together business processes - values & beliefs - management control systems - and tasks & structures
business process management (BPM) systems
when business strategy changes
business diamond
enterprise systems
26. On a process flow diagram - a circle represents a...
TQM
Endpoint
cost leadership
SOA
27. When all the activities are in a predetermined order (not when steps vary in a process)
major disadvantage of an enterprise system
when business process management systems are most useful
TOGAF
differentiation
28. Enterprise resource planning
more efficient processes have
risks associated with using information systems to gain strategic advantage
layers of enterprise architecture
ERP
29. Fewer steps - fewer branches - fewer loops - and fewer decisions
more efficient processes have
Task
unlimited resources model
enterprise systems are useful for this sort of organizational structure
30. For changes in organizational structure - expensive - risky
Ring and Van de Ven's stages of a strategic alliance
disadvantages of enterprise system
IT asset vs. capability
P2P
31. Everything that supports the flow and processing of information in an organization - including hardware - software - data and network components
mission
Porter's Generic Strategies Framework
business process management (BPM) systems
infrastructure
32. Mainframe - client/server - SOA - P2P - WOA
IS strategy triangle
configurations for IT architecture
BPM
major benefit of an enterprise system
33. Business strategy should not be affected because it is at a more abstract level
competitive advantage
unlimited resources model
strategic alliance
when information strategy changes
34. Finance - operations - accounting - marketing - administration (functions or silos in a business)
F.O.A.M.A.
customer relationship management (CRM)
halo effect
Porter's 5 Forces
35. Assets or capabilities
information resources can either be..
organizational strategy
complementor
unlimited resources model
36. The unique set of features of a company and its products that are perceived by the target market as significant and superior to the competition
enterprise systems
CRM
why enterprise systems tie a company to a vendor
competitive advantage
37. Information and organizational strategy must also change
when business strategy changes
enterprise architecture
total quality management (TQM)
F.O.A.M.A.
38. Maintains that competitive advantage comes from the information resources of the firm; resources enable a firm to attain and sustain competitive advantage
halo effect
enterprise systems are useful for this sort of organizational structure
information resources
resource- based view
39. Organizations restructure common business processes to consolidate services like IT - human resources - finance
hypercompetition
SOA
shared services
client/server
40. Supply chain management
architecture
WOA
SCM
shared services
41. Negotiation - commitment - execution - assessment
42. Architecture where one software program (the client) requests and receives data and instructions from another software program (the server); computers running client programs usually require less computing resources
information resources can either be..
client/server
Decision
network effects
43. Allows functional areas of an organization to share information easily
managerial levers
enterprise systems
the business triangle
major benefit of an enterprise system
44. Radical way of transforming business processes
customer relationship management (CRM)
business process reengineering (BPR)
BPM
difference between a process and a service
45. The plan an organization uses in providing information services
three major categories of IT capabilities
IS strategy
six sigma
infrastructure
46. Interrelated set of activities and tasks that turns inputs into outputs
business process management (BPM) systems
information resources
shareholder value model
process
47. Processes are horizontal across a corporation - many functional areas of the business will be involved in a process; functions are vertical silos in an organization (e.g. finance - operations - accounting - marketing - administration)
mainframe architecture
processes vs. functions
IS strategy
middleware...
48. Technical skills - IT management skills - relationship skills
process
External stakeholders
three major categories of IT capabilities
value net
49. Technology - people - and processes that an organization uses to manage information
Information Systems (IS)
strategic alliance
resource- based view
alignment
50. An organization's hardware - operating systems - databases - telecommunications - legacy systems
What enterprise systems need to be integrated with
ERP
service- oriented architecture
relationship between coopetition and strategic alliance