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Test your basic knowledge |
Information Systems
Start Test
Study First
Subjects
:
engineering
,
it-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Fewer steps - fewer branches - fewer loops - and fewer decisions
organizational change management
business process reengineering (BPR)
configurations for IT architecture
more efficient processes have
2. Allows functional areas of an organization to share information easily
What enterprise systems need to be integrated with
D'aveni's model
major benefit of an enterprise system
IS strategy
3. Anything that can be used by a firm in its processes for creating - producing - and/or offering its products
WOA
disadvantages of enterprise system
major benefit of an enterprise system
IT asset
4. Software systems developed in the mid-90s which were not integrated across organizations and could not interface well with each other
Porter's Generic Strategies Framework
competitive advantage
what enterprise systems replaced
most widely used enterprise system
5. Customer relationship management
enterprise systems are useful for this sort of organizational structure
CRM
differentiation
client
6. Technology - people - and processes that an organization uses to manage information
Information Systems (IS)
Porter's Generic Strategies Framework
more specific sub- steps in process from strategy to architecture to infrastructure
best practices (characteristic of ES)
7. Business process management
BPM
most widely used enterprise system
business process reengineering (BPR)
more efficient processes have
8. On a process flow diagram - a circle represents a...
network effects
Endpoint
cost leadership
client/server
9. Enterprise resource planning
information resources
ERP
business diamond
client
10. Strategy to goals to business requirements to architecture requirements to architecture to functional specifications to infrastructure specifications (hardware - software - data...)
Porter's Generic Strategies Framework
Porter's 5 Forces
more specific sub- steps in process from strategy to architecture to infrastructure
difference between a process and a service
11. Inputs/outputs and tasks
why enterprise systems tie a company to a vendor
unlimited resources model
characteristics of a business process
two essential characteristics of a business process
12. The plan an organization uses in providing information services
architecture
Porter's 5 Forces
what enterprise systems replaced
IS strategy
13. Architecture where one software program (the client) requests and receives data and instructions from another software program (the server); computers running client programs usually require less computing resources
two essential characteristics of a business process
client/server
infrastructure
value chain
14. Firms achieve competitive advantage through cost leadership - differentiation - or focus
15. For changes in organizational structure - expensive - risky
IT capability
more efficient processes have
business strategy
disadvantages of enterprise system
16. Maintains that competitive advantage comes from the information resources of the firm; resources enable a firm to attain and sustain competitive advantage
ES
resource- based view
F.O.A.M.A.
SOA
17. Comprehensive software packages that incorporate all modules needed to run the operations of a business
enterprise systems
enterprise architecture
managerial levers
enterprise resource planning
18. An IT capability makes it possible for the firm to use its IT assets effectively
F.O.A.M.A.
processes vs. functions
IT asset vs. capability
configurations for IT architecture
19. Incremental way of transforming business processes
total quality management (TQM)
business diamond
customer relationship management (CRM)
managerial levers
20. Incremental approach to changing business processes (a management program that seeks to improve the quality of process outputs by identifying and removing the causes of defects and variation in the various processes.)
disadvantages of enterprise system
SOA
six sigma
the business triangle
21. Software used to connect processes in one or more computers across a network
what ERPs help companies do
middleware...
infrastructure
enterprise resource planning
22. Strategy where companies cooperate and compete at the same time with companies in its value net
business process reengineering (BPR)
Service - process
co-oopetition
focus
23. The open group architectural framework; designed to translate strategy into architecture and then into a detailed infrastructure using standardized Architecture Development Methodology
the business triangle
layers of enterprise architecture
TOGAF
risks associated with using information systems to gain strategic advantage
24. Self- contained functional units
general process for developing is...
silos
service- oriented architecture
what ERPs help companies do
25. Utilizes a large base of resources that allows organization to outlast competitors by practicing a differentiation strategy
IS strategy
unlimited resources model
shared services
general process for developing is...
26. Includes business - organizational - and information strategy; business strategy is at the top of the triangle because it guides the others
ES
the business triangle
resource- based view
enterprise architecture
27. Technical skills - IT management skills - relationship skills
three major categories of IT capabilities
value net
information resources
business process management (BPM) systems
28. Can have coopetition w/o strategic alliance - can have strategic alliance w/o coopetition
SOA
relationship between coopetition and strategic alliance
Ring and Van de Ven's stages of a strategic alliance
middleware...
29. Because they are complex and usually need continual modification to meet the organizations needs
halo effect
shareholder value model
why enterprise systems tie a company to a vendor
Task
30. Building components of software in a modular way; an architecture where business processes are built on a network - different parts of business functionality reside on different parts of the network - the parts can be combined and reused to create ap
factors influencing value sustainability
managerial levers
Endpoint
service- oriented architecture
31. Activities designed to learn more about customers' needs and behaviors to develop stronger relationships with them and enhance their value chains
customer relationship management (CRM)
relationship between coopetition and strategic alliance
enterprise systems
cost leadership
32. Total quality management
architecture
TQM
process
factors influencing value sustainability
33. Systems that handle automated processes within and across organizations
business process management (BPM) systems
hypercompetition
architecture
shared services
34. Service- oriented architecture
SOA
middleware...
hypercompetition
D'aveni's model
35. Finance - operations - accounting - marketing - administration (functions or silos in a business)
best practices (characteristic of ES)
organizational strategy
F.O.A.M.A.
resource- based view
36. The situation in which a company's current and emerging business strategy is enabled - supported - and unconstrained by technology
TOGAF
alignment
enterprise resource planning
strategy
37. Uses a large central computer that handles all the functionality of the system; common in legacy systems
enterprise systems are useful for this sort of organizational structure
mainframe architecture
managerial levers
relationship between coopetition and strategic alliance
38. On a process flow diagram - a diamond represents a...
What enterprise systems need to be integrated with
Decision
difference between a process and a service
more specific sub- steps in process from strategy to architecture to infrastructure
39. Framework for understanding the design of an organization; links together business processes - values & beliefs - management control systems - and tasks & structures
D'aveni's model
managerial levers
Porter's Generic Strategies Framework
business diamond
40. Includes organization's design and the choices it makes to define - set up - coordinate - and control its work processes
SCM
organizational strategy
Long- term relationships with software vendors
organizational change management
41. ERPs make information available to...
All departments throughout a company
TQM
middleware...
D'aveni's model
42. The basic human tendency to make specific inferences on the basis of a general impression (EX: assuming that because a business is successful - it has good management-- ignoring other forces at work)
D'aveni's model
middleware...
cost leadership
halo effect
43. R/3 (made by SAP)
risks associated with using information systems to gain strategic advantage
most widely used enterprise system
Information Systems (IS)
process
44. The value of a network node to a person or organization in a network increases when others join the network
ES
cost leadership
network effects
enterprise architecture
45. Strategy --> architecture --> infrastructure
general process for developing is...
Information Systems (IS)
silos
business strategy
46. Hardware - software - professional services - internal staff costs
components of the high cost of enterprise systems
layers of enterprise architecture
Long- term relationships with software vendors
focus
47. Integration - packages - best practices - some assembly required - evolving
co-oopetition
characteristics of enterprise systems
value chain
supply chain management (SCM)
48. Inter- organizational relationship that affords one or more companies in the relationship a strategic advantage
strategic alliance
when business process management systems are most useful
characteristics of enterprise systems
ERP
49. An end user will usually notice a reduction in the performance of a ______ before a _______
information resources
differentiation
Service - process
relationship between coopetition and strategic alliance
50. Plan of where a business seeks to go and how it plans to get there
business strategy
middleware...
External stakeholders
BPR