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Test your basic knowledge |
Information Systems
Start Test
Study First
Subjects
:
engineering
,
it-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Organizations restructure common business processes to consolidate services like IT - human resources - finance
when business strategy changes
shared services
factors influencing value sustainability
customer relationship management (CRM)
2. Enterprise systems
D'aveni's model
configurations for IT architecture
ES
disadvantages of enterprise system
3. The open group architectural framework; designed to translate strategy into architecture and then into a detailed infrastructure using standardized Architecture Development Methodology
TOGAF
alignment
BPR
shared services
4. Something learned over time for the firm to create - produce - or offer its products
BPM
IT capability
business strategy
shareholder value model
5. Business process management
general process for developing is...
BPM
organizational strategy
IS strategy
6. Assets or capabilities
organizational strategy
Decision
information resources can either be..
alignment
7. An IT capability makes it possible for the firm to use its IT assets effectively
halo effect
why enterprise systems tie a company to a vendor
configurations for IT architecture
IT asset vs. capability
8. Enterprise resource planning
when business process management systems are most useful
TOGAF
ERP
differentiation
9. Activities designed to learn more about customers' needs and behaviors to develop stronger relationships with them and enhance their value chains
six sigma
Ring and Van de Ven's stages of a strategic alliance
difference between a process and a service
customer relationship management (CRM)
10. Total quality management
ES
TQM
the business triangle
when information strategy changes
11. Firms achieve competitive advantage through cost leadership - differentiation - or focus
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12. When all the activities are in a predetermined order (not when steps vary in a process)
business process management (BPM) systems
when business process management systems are most useful
co-oopetition
when business strategy changes
13. Company who offers a complementary product (e.g. milk complements cereal)
complementor
organizational strategy
shared services
Long- term relationships with software vendors
14. Coordinated set of actions to fulfill objectives - purposes - and goals
CRM
strategy
business strategy
TQM
15. Information and organizational strategy must also change
the business triangle
relationship between coopetition and strategic alliance
when business strategy changes
major disadvantage of an enterprise system
16. Software used to connect processes in one or more computers across a network
middleware...
characteristics of a business process
value chain
D'aveni's model
17. Speed and aggressive moves and coutermoves by a firm create competitive advantages
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18. Strategy to goals to business requirements to architecture requirements to architecture to functional specifications to infrastructure specifications (hardware - software - data...)
business process management (BPM) systems
SOA
when information strategy changes
more specific sub- steps in process from strategy to architecture to infrastructure
19. An organization's hardware - operating systems - databases - telecommunications - legacy systems
organizational change management
ERP
What enterprise systems need to be integrated with
Porter's Generic Strategies Framework
20. Strategy where organization qualifies its product or service in a way that allows it to appear unique in the marketplace
Porter's 5 Forces
disadvantages of enterprise system
differentiation
BPR
21. Peer- to- peer
mainframe architecture
TQM
business process reengineering (BPR)
P2P
22. The plan an organization uses in providing information services
co-oopetition
IS strategy
unlimited resources model
process
23. Allows functional areas of an organization to share information easily
Porter's 5 Forces
organizational strategy
customer relationship management (CRM)
major benefit of an enterprise system
24. Includes a company - its competitors - complementors - customers - suppliers
value net
two essential characteristics of a business process
Information Systems (IS)
when business process management systems are most useful
25. Highlights how IS add value to the primary and support activities of a firm's internal operations - customers - and supply chain
complementor
when business process management systems are most useful
value chain
major benefit of an enterprise system
26. Manage fragmentation of information across an organization
information
what ERPs help companies do
major disadvantage of an enterprise system
enterprise architecture
27. Translates strategy into infrastructure - creating plans for the implementation
configurations for IT architecture
architecture
D'aveni's model
CRM
28. The value of a network node to a person or organization in a network increases when others join the network
resource- based view vs. Porter's 5 Forces
value net
network effects
three major categories of IT capabilities
29. Mainframe - client/server - SOA - P2P - WOA
enterprise systems are useful for this sort of organizational structure
configurations for IT architecture
Porter's 5 Forces
relationship between coopetition and strategic alliance
30. Comprehensive software packages that incorporate all modules needed to run the operations of a business
enterprise resource planning
best practices (characteristic of ES)
factors influencing value sustainability
Long- term relationships with software vendors
31. Strategy where companies cooperate and compete at the same time with companies in its value net
business diamond
focus
co-oopetition
External stakeholders
32. Service- oriented architecture
Information Systems (IS)
SOA
difference between a process and a service
WOA
33. Business strategy should not be affected because it is at a more abstract level
enterprise resource planning
architecture
when information strategy changes
configurations for IT architecture
34. R/3 (made by SAP)
IT asset vs. capability
halo effect
most widely used enterprise system
strategy
35. Hardware - software - professional services - internal staff costs
strategic alliance
characteristics of enterprise systems
TQM
components of the high cost of enterprise systems
36. Inter- organizational relationship that affords one or more companies in the relationship a strategic advantage
information
enterprise systems are useful for this sort of organizational structure
strategic alliance
IS strategy
37. Clear and compelling statement of organization's purpose and what makes it unique
competitive advantage
mission
total quality management (TQM)
value chain framework
38. Radical way of transforming business processes
characteristics of a business process
process
components of the high cost of enterprise systems
business process reengineering (BPR)
39. Organizational - control - and cultural variables used by decision makers to effect changes in their organization
disadvantages of enterprise system
managerial levers
more efficient processes have
why enterprise systems tie a company to a vendor
40. Includes data - technology - people - and processes
cost leadership
information resources
managerial levers
value net
41. For changes in organizational structure - expensive - risky
organizational strategy
disadvantages of enterprise system
supply chain management (SCM)
what ERPs help companies do
42. Uses a large central computer that handles all the functionality of the system; common in legacy systems
mainframe architecture
ES
shared services
ERP
43. Centralization (because they focus on integration)
the business triangle
major benefit of an enterprise system
resource- based view
enterprise systems are useful for this sort of organizational structure
44. Plan of where a business seeks to go and how it plans to get there
business strategy
WOA
enterprise systems
F.O.A.M.A.
45. Includes business - organizational - and information strategy; business strategy is at the top of the triangle because it guides the others
silos
the business triangle
IS strategy triangle
Porter's 5 Forces
46. Utilizes a large base of resources that allows organization to outlast competitors by practicing a differentiation strategy
unlimited resources model
process
organizational change management
middleware...
47. Relates business strategy with IS and organizational strategy; business strategy at the top - organizational and information strategy at the base
IS strategy triangle
unlimited resources model
Porter's 5 Forces
ERP
48. Web- oriented architecture
IS strategy
WOA
TOGAF
enterprise systems
49. On a process flow diagram - a diamond represents a...
BPR
general process for developing is...
Decision
WOA
50. An end user will usually notice a reduction in the performance of a ______ before a _______
general process for developing is...
more specific sub- steps in process from strategy to architecture to infrastructure
Endpoint
Service - process