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Test your basic knowledge |
Information Systems
Start Test
Study First
Subjects
:
engineering
,
it-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Improves the way a company finds raw components it needs to make a product or service - manufactures that product or service - and delivers it to customers
supply chain management (SCM)
information resources
value chain
BPM
2. Maintains that competitive advantage comes from the information resources of the firm; resources enable a firm to attain and sustain competitive advantage
IS strategy
risks associated with using information systems to gain strategic advantage
shared services
resource- based view
3. Inter- organizational relationship that affords one or more companies in the relationship a strategic advantage
information resources can either be..
disadvantages of enterprise system
business process management (BPM) systems
strategic alliance
4. An organization's hardware - operating systems - databases - telecommunications - legacy systems
shareholder value model
TQM
What enterprise systems need to be integrated with
differentiation
5. The open group architectural framework; designed to translate strategy into architecture and then into a detailed infrastructure using standardized Architecture Development Methodology
TOGAF
components of the high cost of enterprise systems
information resources
mainframe architecture
6. Web- oriented architecture
complementor
BPR
CRM
WOA
7. Integration - packages - best practices - some assembly required - evolving
characteristics of enterprise systems
risks associated with using information systems to gain strategic advantage
more efficient processes have
hypercompetition
8. Strategy where organization qualifies its product or service in a way that allows it to appear unique in the marketplace
organizational strategy
differentiation
complementor
F.O.A.M.A.
9. On a process flow diagram - a circle represents a...
two essential characteristics of a business process
TQM
Endpoint
focus
10. Technology - people - and processes that an organization uses to manage information
CRM
Information Systems (IS)
managerial levers
organizational strategy
11. Fewer steps - fewer branches - fewer loops - and fewer decisions
more efficient processes have
cost leadership
What enterprise systems need to be integrated with
enterprise architecture
12. Technical skills - IT management skills - relationship skills
IT asset vs. capability
mission
three major categories of IT capabilities
difference between a process and a service
13. Clear and compelling statement of organization's purpose and what makes it unique
Porter's Generic Strategies Framework
hypercompetition
relationship between coopetition and strategic alliance
mission
14. Finance - operations - accounting - marketing - administration (functions or silos in a business)
value chain
configurations for IT architecture
disadvantages of enterprise system
F.O.A.M.A.
15. Organizations restructure common business processes to consolidate services like IT - human resources - finance
most widely used enterprise system
shared services
unlimited resources model
Ring and Van de Ven's stages of a strategic alliance
16. The basic human tendency to make specific inferences on the basis of a general impression (EX: assuming that because a business is successful - it has good management-- ignoring other forces at work)
more efficient processes have
halo effect
customer relationship management (CRM)
CRM
17. Building components of software in a modular way; an architecture where business processes are built on a network - different parts of business functionality reside on different parts of the network - the parts can be combined and reused to create ap
when business strategy changes
service- oriented architecture
characteristics of a business process
middleware...
18. Negotiation - commitment - execution - assessment
19. Strategy where companies cooperate and compete at the same time with companies in its value net
co-oopetition
mission
network effects
information
20. Supply chain management
competitive advantage
Endpoint
SCM
most widely used enterprise system
21. Incremental way of transforming business processes
total quality management (TQM)
information resources can either be..
components of the high cost of enterprise systems
general process for developing is...
22. Assets or capabilities
information resources can either be..
enterprise architecture
strategic alliance
most widely used enterprise system
23. Incremental approach to changing business processes (a management program that seeks to improve the quality of process outputs by identifying and removing the causes of defects and variation in the various processes.)
What enterprise systems need to be integrated with
co-oopetition
six sigma
BPR
24. Includes a company - its competitors - complementors - customers - suppliers
value net
middleware...
information
TQM
25. Speed and aggressive moves and coutermoves by a firm create competitive advantages
26. Includes organization's design and the choices it makes to define - set up - coordinate - and control its work processes
organizational strategy
mainframe architecture
business diamond
what enterprise systems replaced
27. Translates strategy into infrastructure - creating plans for the implementation
total quality management (TQM)
architecture
enterprise systems are useful for this sort of organizational structure
most widely used enterprise system
28. Allows functional areas of an organization to share information easily
business process management (BPM) systems
more specific sub- steps in process from strategy to architecture to infrastructure
layers of enterprise architecture
major benefit of an enterprise system
29. Systems that handle automated processes within and across organizations
silos
strategic alliance
business process management (BPM) systems
major benefit of an enterprise system
30. Businesses have to conform to the system - sometimes have to redesign processes to fit system
what ERPs help companies do
enterprise resource planning
major disadvantage of an enterprise system
layers of enterprise architecture
31. Radical way of transforming business processes
SOA
six sigma
business process reengineering (BPR)
BPR
32. Inputs/outputs - tasks - decisions - metrics - 'swim lanes'
enterprise systems
characteristics of enterprise systems
characteristics of a business process
network effects
33. Comprehensive software packages that incorporate all modules needed to run the operations of a business
strategic alliance
enterprise resource planning
when business strategy changes
more specific sub- steps in process from strategy to architecture to infrastructure
34. When all the activities are in a predetermined order (not when steps vary in a process)
managerial levers
when business process management systems are most useful
BPR
factors influencing value sustainability
35. Suggests that speed and aggressiveness of the moves and countermoves create an environment in which advantages are rapidly created and eroded
TOGAF
TQM
best practices (characteristic of ES)
hypercompetition
36. The plan an organization uses in providing information services
two essential characteristics of a business process
best practices (characteristic of ES)
IS strategy
Ring and Van de Ven's stages of a strategic alliance
37. Can have coopetition w/o strategic alliance - can have strategic alliance w/o coopetition
total quality management (TQM)
relationship between coopetition and strategic alliance
Service - process
disadvantages of enterprise system
38. Business strategy should not be affected because it is at a more abstract level
when information strategy changes
IT asset vs. capability
IT capability
characteristics of enterprise systems
39. Infrastructure - information - applications - processes - strategy
supply chain management (SCM)
resource- based view vs. Porter's 5 Forces
IT capability
layers of enterprise architecture
40. Because they are complex and usually need continual modification to meet the organizations needs
client
cost leadership
characteristics of a business process
why enterprise systems tie a company to a vendor
41. Awaking a sleeping giant - bad timing - poor implementation - failing to deliver what customers want - breaking the law
risks associated with using information systems to gain strategic advantage
strategy
what enterprise systems replaced
business strategy
42. Enterprise systems
P2P
Decision
SCM
ES
43. Includes business - organizational - and information strategy; business strategy is at the top of the triangle because it guides the others
the business triangle
major benefit of an enterprise system
enterprise systems
unlimited resources model
44. Relates business strategy with IS and organizational strategy; business strategy at the top - organizational and information strategy at the base
network effects
IT capability
Service - process
IS strategy triangle
45. Coordinated set of actions to fulfill objectives - purposes - and goals
All departments throughout a company
strategy
when information strategy changes
best practices (characteristic of ES)
46. Organizational - control - and cultural variables used by decision makers to effect changes in their organization
managerial levers
resource- based view
infrastructure
Decision
47. Centralization (because they focus on integration)
co-oopetition
enterprise systems are useful for this sort of organizational structure
D'aveni's model
process
48. Peer- to- peer
Porter's Generic Strategies Framework
P2P
alignment
supply chain management (SCM)
49. Resource- based focuses on internal factors in an organization - focused on external factors in the industry
50. Company who offers a complementary product (e.g. milk complements cereal)
Decision
complementor
difference between a process and a service
when business strategy changes