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Test your basic knowledge |
Information Systems
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Study First
Subjects
:
engineering
,
it-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. An organization's hardware - operating systems - databases - telecommunications - legacy systems
shareholder value model
difference between a process and a service
What enterprise systems need to be integrated with
information
2. Description of goals of an organization - how these goals are realized by business processes - and how these business processes can be better served through technology
complementor
enterprise architecture
Ring and Van de Ven's stages of a strategic alliance
shareholder value model
3. Activities designed to learn more about customers' needs and behaviors to develop stronger relationships with them and enhance their value chains
Long- term relationships with software vendors
customer relationship management (CRM)
characteristics of a business process
three major categories of IT capabilities
4. Strategy where organization qualifies its product or service in a way that allows it to appear unique in the marketplace
differentiation
IS strategy
value chain
SOA
5. Web- oriented architecture
mainframe architecture
information resources can either be..
unlimited resources model
WOA
6. Includes business - organizational - and information strategy; business strategy is at the top of the triangle because it guides the others
the business triangle
when information strategy changes
IT capability
supply chain management (SCM)
7. Software systems developed in the mid-90s which were not integrated across organizations and could not interface well with each other
relationship between coopetition and strategic alliance
what enterprise systems replaced
shareholder value model
External stakeholders
8. Technology - people - and processes that an organization uses to manage information
Information Systems (IS)
IT capability
unlimited resources model
P2P
9. Radical way of transforming business processes
why enterprise systems tie a company to a vendor
value chain
business process reengineering (BPR)
client
10. An end user will usually notice a reduction in the performance of a ______ before a _______
business process reengineering (BPR)
differentiation
Service - process
TQM
11. Class of IT applications used to enable information flow within and between business processes
enterprise systems
when business strategy changes
client/server
SCM
12. Everything that supports the flow and processing of information in an organization - including hardware - software - data and network components
complementor
information resources can either be..
BPR
infrastructure
13. The open group architectural framework; designed to translate strategy into architecture and then into a detailed infrastructure using standardized Architecture Development Methodology
risks associated with using information systems to gain strategic advantage
supply chain management (SCM)
TOGAF
more specific sub- steps in process from strategy to architecture to infrastructure
14. Strategy to goals to business requirements to architecture requirements to architecture to functional specifications to infrastructure specifications (hardware - software - data...)
F.O.A.M.A.
client
more specific sub- steps in process from strategy to architecture to infrastructure
client/server
15. Ease of imitation - substitution - transfer
TOGAF
disadvantages of enterprise system
factors influencing value sustainability
cost leadership
16. Manage fragmentation of information across an organization
what ERPs help companies do
What enterprise systems need to be integrated with
three major categories of IT capabilities
co-oopetition
17. Negotiation - commitment - execution - assessment
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18. Strategy --> architecture --> infrastructure
major benefit of an enterprise system
general process for developing is...
enterprise resource planning
WOA
19. Translates strategy into infrastructure - creating plans for the implementation
shareholder value model
architecture
Porter's Generic Strategies Framework
D'aveni's model
20. Incremental way of transforming business processes
enterprise resource planning
hypercompetition
more efficient processes have
total quality management (TQM)
21. Data in context (i.e. with relevance and purpose)
relationship between coopetition and strategic alliance
information
value chain framework
business strategy
22. Integration - packages - best practices - some assembly required - evolving
when business strategy changes
information resources can either be..
characteristics of enterprise systems
factors influencing value sustainability
23. The unique set of features of a company and its products that are perceived by the target market as significant and superior to the competition
F.O.A.M.A.
IS strategy
competitive advantage
P2P
24. Can have coopetition w/o strategic alliance - can have strategic alliance w/o coopetition
resource- based view vs. Porter's 5 Forces
Decision
relationship between coopetition and strategic alliance
service- oriented architecture
25. ERPs make information available to...
unlimited resources model
All departments throughout a company
enterprise systems are useful for this sort of organizational structure
two essential characteristics of a business process
26. Inter- organizational relationship that affords one or more companies in the relationship a strategic advantage
mainframe architecture
strategic alliance
relationship between coopetition and strategic alliance
characteristics of enterprise systems
27. Plan of where a business seeks to go and how it plans to get there
cost leadership
more specific sub- steps in process from strategy to architecture to infrastructure
business strategy
value chain
28. Strategy where companies cooperate and compete at the same time with companies in its value net
IT capability
information
co-oopetition
organizational change management
29. Building components of software in a modular way; an architecture where business processes are built on a network - different parts of business functionality reside on different parts of the network - the parts can be combined and reused to create ap
process
three major categories of IT capabilities
Information Systems (IS)
service- oriented architecture
30. Incremental approach to changing business processes (a management program that seeks to improve the quality of process outputs by identifying and removing the causes of defects and variation in the various processes.)
general process for developing is...
six sigma
layers of enterprise architecture
enterprise architecture
31. Supply chain management
SCM
when business process management systems are most useful
service- oriented architecture
shareholder value model
32. Software used to connect processes in one or more computers across a network
middleware...
the business triangle
enterprise resource planning
complementor
33. Clear and compelling statement of organization's purpose and what makes it unique
mission
process
focus
Ring and Van de Ven's stages of a strategic alliance
34. ERP II makes information available to...
TQM
shareholder value model
Decision
External stakeholders
35. Says competition stems from lowering the cost to perform activities and adding value so buyers will pay more
value chain framework
enterprise systems are useful for this sort of organizational structure
competitive advantage
IT asset
36. Processes are horizontal across a corporation - many functional areas of the business will be involved in a process; functions are vertical silos in an organization (e.g. finance - operations - accounting - marketing - administration)
what enterprise systems replaced
Endpoint
processes vs. functions
shared services
37. Relates business strategy with IS and organizational strategy; business strategy at the top - organizational and information strategy at the base
SOA
the business triangle
IS strategy triangle
Service - process
38. Processes make services possible; processes have inputs and outputs - while service is a cycle (ongoing)
most widely used enterprise system
Decision
customer relationship management (CRM)
difference between a process and a service
39. Enterprise resource planning
two essential characteristics of a business process
network effects
ERP
differentiation
40. Service- oriented architecture
information resources can either be..
information resources
SOA
components of the high cost of enterprise systems
41. Uses a large central computer that handles all the functionality of the system; common in legacy systems
when information strategy changes
relationship between coopetition and strategic alliance
mainframe architecture
value chain framework
42. Organizational - control - and cultural variables used by decision makers to effect changes in their organization
processes vs. functions
six sigma
managerial levers
difference between a process and a service
43. Peer- to- peer
P2P
network effects
value net
relationship between coopetition and strategic alliance
44. Includes organization's design and the choices it makes to define - set up - coordinate - and control its work processes
WOA
client/server
configurations for IT architecture
organizational strategy
45. Includes data - technology - people - and processes
mission
silos
information resources
major benefit of an enterprise system
46. Awaking a sleeping giant - bad timing - poor implementation - failing to deliver what customers want - breaking the law
customer relationship management (CRM)
risks associated with using information systems to gain strategic advantage
process
business process management (BPM) systems
47. Business process management
strategic alliance
BPM
TQM
Long- term relationships with software vendors
48. Coordinated set of actions to fulfill objectives - purposes - and goals
Information Systems (IS)
strategy
business process reengineering (BPR)
TOGAF
49. For changes in organizational structure - expensive - risky
strategic alliance
disadvantages of enterprise system
factors influencing value sustainability
characteristics of a business process
50. Firms achieve competitive advantage through cost leadership - differentiation - or focus
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