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Test your basic knowledge |
Information Systems
Start Test
Study First
Subjects
:
engineering
,
it-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Framework for understanding the design of an organization; links together business processes - values & beliefs - management control systems - and tasks & structures
configurations for IT architecture
business diamond
service- oriented architecture
D'aveni's model
2. Self- contained functional units
risks associated with using information systems to gain strategic advantage
disadvantages of enterprise system
silos
what enterprise systems replaced
3. Everything that supports the flow and processing of information in an organization - including hardware - software - data and network components
two essential characteristics of a business process
components of the high cost of enterprise systems
infrastructure
enterprise architecture
4. Threat of new entrants - bargaining power of buyers - threat of substitute products or services - bargaining power of suppliers - rivalry among existing competitors
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5. Strategy where organization limits its scope to a market segment and tailors its offerings to that group of customers using either cost or differentiation
general process for developing is...
focus
what ERPs help companies do
factors influencing value sustainability
6. Allows functional areas of an organization to share information easily
mission
major benefit of an enterprise system
value chain
CRM
7. The open group architectural framework; designed to translate strategy into architecture and then into a detailed infrastructure using standardized Architecture Development Methodology
TOGAF
enterprise systems
SCM
infrastructure
8. Strategy where organization aims to be the lowest- cost producer in the marketplace
organizational change management
What enterprise systems need to be integrated with
cost leadership
Task
9. The basic human tendency to make specific inferences on the basis of a general impression (EX: assuming that because a business is successful - it has good management-- ignoring other forces at work)
alignment
when business process management systems are most useful
hypercompetition
halo effect
10. Interrelated set of activities and tasks that turns inputs into outputs
middleware...
process
business process management (BPM) systems
alignment
11. Customer relationship management
relationship between coopetition and strategic alliance
Decision
when business strategy changes
CRM
12. Information and organizational strategy must also change
when business strategy changes
more specific sub- steps in process from strategy to architecture to infrastructure
hypercompetition
External stakeholders
13. Resource- based focuses on internal factors in an organization - focused on external factors in the industry
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14. Technical skills - IT management skills - relationship skills
alignment
Information Systems (IS)
TOGAF
three major categories of IT capabilities
15. Enterprise systems reflect industry best practices for generic business processes
best practices (characteristic of ES)
major disadvantage of an enterprise system
value net
resource- based view vs. Porter's 5 Forces
16. Includes a company - its competitors - complementors - customers - suppliers
value net
enterprise systems
business process reengineering (BPR)
business strategy
17. Can have coopetition w/o strategic alliance - can have strategic alliance w/o coopetition
relationship between coopetition and strategic alliance
information resources
client
SCM
18. Incremental way of transforming business processes
complementor
difference between a process and a service
total quality management (TQM)
BPM
19. Software program that requests and receives data and instructions from another
processes vs. functions
total quality management (TQM)
client
when information strategy changes
20. Software used to connect processes in one or more computers across a network
middleware...
enterprise systems are useful for this sort of organizational structure
characteristics of a business process
customer relationship management (CRM)
21. Clear and compelling statement of organization's purpose and what makes it unique
organizational change management
strategic alliance
mission
hypercompetition
22. Software systems developed in the mid-90s which were not integrated across organizations and could not interface well with each other
what enterprise systems replaced
organizational strategy
Porter's Generic Strategies Framework
alignment
23. The plan an organization uses in providing information services
SOA
IS strategy
characteristics of a business process
halo effect
24. Business process management
factors influencing value sustainability
client
IT capability
BPM
25. Something learned over time for the firm to create - produce - or offer its products
configurations for IT architecture
service- oriented architecture
IT capability
disadvantages of enterprise system
26. Translates strategy into infrastructure - creating plans for the implementation
differentiation
architecture
what enterprise systems replaced
mission
27. Processes are horizontal across a corporation - many functional areas of the business will be involved in a process; functions are vertical silos in an organization (e.g. finance - operations - accounting - marketing - administration)
why enterprise systems tie a company to a vendor
ERP
processes vs. functions
co-oopetition
28. Because they are complex and usually need continual modification to meet the organizations needs
Long- term relationships with software vendors
most widely used enterprise system
why enterprise systems tie a company to a vendor
value chain
29. Architecture where one software program (the client) requests and receives data and instructions from another software program (the server); computers running client programs usually require less computing resources
risks associated with using information systems to gain strategic advantage
All departments throughout a company
client/server
strategy
30. Systems that handle automated processes within and across organizations
factors influencing value sustainability
strategic alliance
business process management (BPM) systems
competitive advantage
31. Service- oriented architecture
TQM
SOA
business process management (BPM) systems
processes vs. functions
32. Inputs/outputs - tasks - decisions - metrics - 'swim lanes'
difference between a process and a service
major benefit of an enterprise system
IS strategy
characteristics of a business process
33. Improves the way a company finds raw components it needs to make a product or service - manufactures that product or service - and delivers it to customers
supply chain management (SCM)
major disadvantage of an enterprise system
middleware...
External stakeholders
34. For changes in organizational structure - expensive - risky
disadvantages of enterprise system
configurations for IT architecture
SOA
factors influencing value sustainability
35. Utilizes a large base of resources that allows organization to outlast competitors by practicing a differentiation strategy
architecture
process
major benefit of an enterprise system
unlimited resources model
36. Strategy to goals to business requirements to architecture requirements to architecture to functional specifications to infrastructure specifications (hardware - software - data...)
F.O.A.M.A.
more specific sub- steps in process from strategy to architecture to infrastructure
middleware...
relationship between coopetition and strategic alliance
37. Hardware - software - professional services - internal staff costs
factors influencing value sustainability
components of the high cost of enterprise systems
Long- term relationships with software vendors
unlimited resources model
38. Business strategy should not be affected because it is at a more abstract level
total quality management (TQM)
when information strategy changes
shareholder value model
configurations for IT architecture
39. Data in context (i.e. with relevance and purpose)
best practices (characteristic of ES)
more specific sub- steps in process from strategy to architecture to infrastructure
major disadvantage of an enterprise system
information
40. Strategy --> architecture --> infrastructure
when business process management systems are most useful
information resources can either be..
general process for developing is...
value chain framework
41. Relates business strategy with IS and organizational strategy; business strategy at the top - organizational and information strategy at the base
enterprise systems are useful for this sort of organizational structure
characteristics of a business process
IS strategy triangle
managerial levers
42. R/3 (made by SAP)
D'aveni's model
complementor
most widely used enterprise system
Porter's Generic Strategies Framework
43. Says competition stems from lowering the cost to perform activities and adding value so buyers will pay more
value chain framework
Decision
organizational change management
hypercompetition
44. Inter- organizational relationship that affords one or more companies in the relationship a strategic advantage
shareholder value model
the business triangle
process
strategic alliance
45. Firms achieve competitive advantage through cost leadership - differentiation - or focus
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46. Businesses have to conform to the system - sometimes have to redesign processes to fit system
organizational strategy
halo effect
major disadvantage of an enterprise system
business strategy
47. Anything that can be used by a firm in its processes for creating - producing - and/or offering its products
IT asset
client/server
enterprise systems are useful for this sort of organizational structure
Information Systems (IS)
48. Negotiation - commitment - execution - assessment
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49. Assets or capabilities
strategy
WOA
the business triangle
information resources can either be..
50. On a process flow diagram - a diamond represents a...
disadvantages of enterprise system
mainframe architecture
Decision
What enterprise systems need to be integrated with