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Test your basic knowledge |
Information Systems
Start Test
Study First
Subjects
:
engineering
,
it-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Inputs/outputs - tasks - decisions - metrics - 'swim lanes'
more specific sub- steps in process from strategy to architecture to infrastructure
characteristics of a business process
six sigma
total quality management (TQM)
2. Centralization (because they focus on integration)
enterprise systems are useful for this sort of organizational structure
shareholder value model
disadvantages of enterprise system
Porter's 5 Forces
3. Architecture where one software program (the client) requests and receives data and instructions from another software program (the server); computers running client programs usually require less computing resources
BPR
why enterprise systems tie a company to a vendor
client/server
IT capability
4. Processes make services possible; processes have inputs and outputs - while service is a cycle (ongoing)
cost leadership
service- oriented architecture
difference between a process and a service
mainframe architecture
5. Organizations restructure common business processes to consolidate services like IT - human resources - finance
shared services
ES
IT capability
architecture
6. Software systems developed in the mid-90s which were not integrated across organizations and could not interface well with each other
what enterprise systems replaced
configurations for IT architecture
hypercompetition
Service - process
7. Incremental way of transforming business processes
major benefit of an enterprise system
mainframe architecture
total quality management (TQM)
SOA
8. Hardware - software - professional services - internal staff costs
P2P
components of the high cost of enterprise systems
three major categories of IT capabilities
disadvantages of enterprise system
9. ERPs make information available to...
All departments throughout a company
disadvantages of enterprise system
alignment
Long- term relationships with software vendors
10. Building components of software in a modular way; an architecture where business processes are built on a network - different parts of business functionality reside on different parts of the network - the parts can be combined and reused to create ap
service- oriented architecture
resource- based view vs. Porter's 5 Forces
disadvantages of enterprise system
value chain
11. Enterprise resource planning
ERP
business process reengineering (BPR)
information resources can either be..
architecture
12. Systems that handle automated processes within and across organizations
business process management (BPM) systems
relationship between coopetition and strategic alliance
unlimited resources model
when business process management systems are most useful
13. Tries to minimize risks and maximize benefits of change in an organization
organizational change management
when business process management systems are most useful
shared services
relationship between coopetition and strategic alliance
14. Business process re- engineering
configurations for IT architecture
BPR
client
D'aveni's model
15. Businesses have to conform to the system - sometimes have to redesign processes to fit system
shareholder value model
major disadvantage of an enterprise system
IT asset vs. capability
when business process management systems are most useful
16. Awaking a sleeping giant - bad timing - poor implementation - failing to deliver what customers want - breaking the law
risks associated with using information systems to gain strategic advantage
D'aveni's model
silos
six sigma
17. The basic human tendency to make specific inferences on the basis of a general impression (EX: assuming that because a business is successful - it has good management-- ignoring other forces at work)
halo effect
alignment
co-oopetition
enterprise systems
18. When all the activities are in a predetermined order (not when steps vary in a process)
Ring and Van de Ven's stages of a strategic alliance
when business process management systems are most useful
Porter's 5 Forces
Porter's Generic Strategies Framework
19. Total quality management
major disadvantage of an enterprise system
TQM
unlimited resources model
most widely used enterprise system
20. Ease of imitation - substitution - transfer
organizational change management
factors influencing value sustainability
business diamond
co-oopetition
21. Includes business - organizational - and information strategy; business strategy is at the top of the triangle because it guides the others
characteristics of a business process
Porter's Generic Strategies Framework
the business triangle
halo effect
22. Self- contained functional units
competitive advantage
silos
WOA
value chain framework
23. Coordinated set of actions to fulfill objectives - purposes - and goals
TQM
IS strategy triangle
client
strategy
24. Supply chain management
client/server
Long- term relationships with software vendors
SCM
more efficient processes have
25. Finance - operations - accounting - marketing - administration (functions or silos in a business)
F.O.A.M.A.
supply chain management (SCM)
shareholder value model
organizational strategy
26. Technology - people - and processes that an organization uses to manage information
managerial levers
why enterprise systems tie a company to a vendor
organizational strategy
Information Systems (IS)
27. The unique set of features of a company and its products that are perceived by the target market as significant and superior to the competition
competitive advantage
SOA
differentiation
IT asset vs. capability
28. Incremental approach to changing business processes (a management program that seeks to improve the quality of process outputs by identifying and removing the causes of defects and variation in the various processes.)
why enterprise systems tie a company to a vendor
processes vs. functions
infrastructure
six sigma
29. Software program that requests and receives data and instructions from another
information
shareholder value model
client
resource- based view
30. Translates strategy into infrastructure - creating plans for the implementation
characteristics of enterprise systems
the business triangle
architecture
two essential characteristics of a business process
31. Enterprise systems reflect industry best practices for generic business processes
alignment
best practices (characteristic of ES)
value chain framework
disadvantages of enterprise system
32. Negotiation - commitment - execution - assessment
33. On a process flow diagram - a diamond represents a...
co-oopetition
Decision
process
information resources can either be..
34. Class of IT applications used to enable information flow within and between business processes
service- oriented architecture
three major categories of IT capabilities
enterprise systems
Information Systems (IS)
35. Plan of where a business seeks to go and how it plans to get there
halo effect
What enterprise systems need to be integrated with
resource- based view
business strategy
36. Activities designed to learn more about customers' needs and behaviors to develop stronger relationships with them and enhance their value chains
BPM
business process management (BPM) systems
customer relationship management (CRM)
cost leadership
37. Anything that can be used by a firm in its processes for creating - producing - and/or offering its products
value chain framework
unlimited resources model
Porter's Generic Strategies Framework
IT asset
38. On a process flow diagram - a square represents a...
Long- term relationships with software vendors
network effects
value chain framework
Task
39. Enterprise systems usually require...
relationship between coopetition and strategic alliance
shared services
SCM
Long- term relationships with software vendors
40. Enterprise systems
cost leadership
CRM
ES
enterprise systems
41. Fewer steps - fewer branches - fewer loops - and fewer decisions
the business triangle
when business process management systems are most useful
P2P
more efficient processes have
42. Relates business strategy with IS and organizational strategy; business strategy at the top - organizational and information strategy at the base
Long- term relationships with software vendors
characteristics of a business process
IS strategy triangle
silos
43. Improves the way a company finds raw components it needs to make a product or service - manufactures that product or service - and delivers it to customers
mission
enterprise architecture
supply chain management (SCM)
ERP
44. Organizational - control - and cultural variables used by decision makers to effect changes in their organization
process
What enterprise systems need to be integrated with
managerial levers
business diamond
45. An organization's hardware - operating systems - databases - telecommunications - legacy systems
two essential characteristics of a business process
what ERPs help companies do
business diamond
What enterprise systems need to be integrated with
46. Allows functional areas of an organization to share information easily
halo effect
major benefit of an enterprise system
why enterprise systems tie a company to a vendor
most widely used enterprise system
47. Suggests that speed and aggressiveness of the moves and countermoves create an environment in which advantages are rapidly created and eroded
D'aveni's model
hypercompetition
processes vs. functions
value chain framework
48. Threat of new entrants - bargaining power of buyers - threat of substitute products or services - bargaining power of suppliers - rivalry among existing competitors
49. Technical skills - IT management skills - relationship skills
IS strategy triangle
three major categories of IT capabilities
strategy
Long- term relationships with software vendors
50. Infrastructure - information - applications - processes - strategy
difference between a process and a service
layers of enterprise architecture
process
managerial levers