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Test your basic knowledge |
Information Systems
Start Test
Study First
Subjects
:
engineering
,
it-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Data in context (i.e. with relevance and purpose)
enterprise architecture
information
mission
WOA
2. Service- oriented architecture
architecture
Porter's 5 Forces
enterprise systems
SOA
3. Software used to connect processes in one or more computers across a network
IS strategy
the business triangle
unlimited resources model
middleware...
4. Anything that can be used by a firm in its processes for creating - producing - and/or offering its products
IT asset
shareholder value model
when information strategy changes
BPR
5. The open group architectural framework; designed to translate strategy into architecture and then into a detailed infrastructure using standardized Architecture Development Methodology
alignment
TOGAF
enterprise architecture
strategy
6. Fewer steps - fewer branches - fewer loops - and fewer decisions
more efficient processes have
Ring and Van de Ven's stages of a strategic alliance
network effects
strategic alliance
7. Framework for understanding the design of an organization; links together business processes - values & beliefs - management control systems - and tasks & structures
business diamond
client/server
What enterprise systems need to be integrated with
information resources
8. Class of IT applications used to enable information flow within and between business processes
enterprise systems
Decision
value net
information
9. Threat of new entrants - bargaining power of buyers - threat of substitute products or services - bargaining power of suppliers - rivalry among existing competitors
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10. Interrelated set of activities and tasks that turns inputs into outputs
three major categories of IT capabilities
process
total quality management (TQM)
organizational strategy
11. ERP II makes information available to...
process
when business strategy changes
middleware...
External stakeholders
12. The unique set of features of a company and its products that are perceived by the target market as significant and superior to the competition
managerial levers
customer relationship management (CRM)
competitive advantage
value net
13. Enterprise systems
information resources
F.O.A.M.A.
major disadvantage of an enterprise system
ES
14. Architecture where one software program (the client) requests and receives data and instructions from another software program (the server); computers running client programs usually require less computing resources
client/server
why enterprise systems tie a company to a vendor
best practices (characteristic of ES)
when business process management systems are most useful
15. On a process flow diagram - a circle represents a...
organizational change management
when business strategy changes
Endpoint
infrastructure
16. Software systems developed in the mid-90s which were not integrated across organizations and could not interface well with each other
value chain framework
co-oopetition
D'aveni's model
what enterprise systems replaced
17. Inputs/outputs - tasks - decisions - metrics - 'swim lanes'
characteristics of a business process
co-oopetition
major benefit of an enterprise system
disadvantages of enterprise system
18. Strategy where companies cooperate and compete at the same time with companies in its value net
shared services
two essential characteristics of a business process
hypercompetition
co-oopetition
19. When all the activities are in a predetermined order (not when steps vary in a process)
F.O.A.M.A.
process
when business process management systems are most useful
total quality management (TQM)
20. Enterprise systems usually require...
Ring and Van de Ven's stages of a strategic alliance
alignment
Long- term relationships with software vendors
when information strategy changes
21. Web- oriented architecture
process
layers of enterprise architecture
cost leadership
WOA
22. Radical way of transforming business processes
when business process management systems are most useful
business process reengineering (BPR)
major disadvantage of an enterprise system
most widely used enterprise system
23. Plan of where a business seeks to go and how it plans to get there
All departments throughout a company
information resources can either be..
business strategy
major disadvantage of an enterprise system
24. Utilizes a large base of resources that allows organization to outlast competitors by practicing a differentiation strategy
IT asset vs. capability
CRM
unlimited resources model
processes vs. functions
25. Suggests that speed and aggressiveness of the moves and countermoves create an environment in which advantages are rapidly created and eroded
hypercompetition
Information Systems (IS)
supply chain management (SCM)
factors influencing value sustainability
26. Activities designed to learn more about customers' needs and behaviors to develop stronger relationships with them and enhance their value chains
customer relationship management (CRM)
best practices (characteristic of ES)
IT capability
shareholder value model
27. Building components of software in a modular way; an architecture where business processes are built on a network - different parts of business functionality reside on different parts of the network - the parts can be combined and reused to create ap
business process reengineering (BPR)
IT asset
service- oriented architecture
business strategy
28. On a process flow diagram - a diamond represents a...
when business strategy changes
Decision
All departments throughout a company
network effects
29. Total quality management
TQM
architecture
shared services
supply chain management (SCM)
30. Coordinated set of actions to fulfill objectives - purposes - and goals
strategy
Ring and Van de Ven's stages of a strategic alliance
three major categories of IT capabilities
shared services
31. Technical skills - IT management skills - relationship skills
information resources can either be..
information
three major categories of IT capabilities
WOA
32. For changes in organizational structure - expensive - risky
shared services
disadvantages of enterprise system
more efficient processes have
Service - process
33. Organizations restructure common business processes to consolidate services like IT - human resources - finance
complementor
shared services
why enterprise systems tie a company to a vendor
IT asset vs. capability
34. Enterprise resource planning
ERP
two essential characteristics of a business process
more specific sub- steps in process from strategy to architecture to infrastructure
Service - process
35. An organization's hardware - operating systems - databases - telecommunications - legacy systems
competitive advantage
unlimited resources model
What enterprise systems need to be integrated with
why enterprise systems tie a company to a vendor
36. Negotiation - commitment - execution - assessment
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37. Finance - operations - accounting - marketing - administration (functions or silos in a business)
processes vs. functions
F.O.A.M.A.
IT capability
characteristics of enterprise systems
38. The value of a network node to a person or organization in a network increases when others join the network
resource- based view
CRM
managerial levers
network effects
39. Systems that handle automated processes within and across organizations
components of the high cost of enterprise systems
External stakeholders
business process management (BPM) systems
network effects
40. Inputs/outputs and tasks
BPR
Decision
Information Systems (IS)
two essential characteristics of a business process
41. Processes are horizontal across a corporation - many functional areas of the business will be involved in a process; functions are vertical silos in an organization (e.g. finance - operations - accounting - marketing - administration)
most widely used enterprise system
what enterprise systems replaced
general process for developing is...
processes vs. functions
42. Strategy where organization limits its scope to a market segment and tailors its offerings to that group of customers using either cost or differentiation
focus
more efficient processes have
risks associated with using information systems to gain strategic advantage
Long- term relationships with software vendors
43. R/3 (made by SAP)
infrastructure
most widely used enterprise system
External stakeholders
difference between a process and a service
44. Strategy where organization qualifies its product or service in a way that allows it to appear unique in the marketplace
Information Systems (IS)
enterprise resource planning
differentiation
TQM
45. Inter- organizational relationship that affords one or more companies in the relationship a strategic advantage
two essential characteristics of a business process
characteristics of a business process
strategic alliance
strategy
46. Manage fragmentation of information across an organization
architecture
what ERPs help companies do
cost leadership
strategy
47. Information and organizational strategy must also change
silos
IS strategy triangle
when business strategy changes
business process reengineering (BPR)
48. On a process flow diagram - a square represents a...
cost leadership
Task
infrastructure
complementor
49. Organizational - control - and cultural variables used by decision makers to effect changes in their organization
major benefit of an enterprise system
TQM
shareholder value model
managerial levers
50. Includes business - organizational - and information strategy; business strategy is at the top of the triangle because it guides the others
the business triangle
Task
more efficient processes have
more specific sub- steps in process from strategy to architecture to infrastructure