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Test your basic knowledge |
Information Systems
Start Test
Study First
Subjects
:
engineering
,
it-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Organizations restructure common business processes to consolidate services like IT - human resources - finance
mission
silos
shared services
business process reengineering (BPR)
2. Comprehensive software packages that incorporate all modules needed to run the operations of a business
enterprise resource planning
shared services
two essential characteristics of a business process
strategic alliance
3. ERPs make information available to...
All departments throughout a company
business process reengineering (BPR)
more specific sub- steps in process from strategy to architecture to infrastructure
business strategy
4. Inputs/outputs and tasks
two essential characteristics of a business process
CRM
cost leadership
Porter's 5 Forces
5. Inputs/outputs - tasks - decisions - metrics - 'swim lanes'
processes vs. functions
characteristics of a business process
unlimited resources model
IT asset
6. Customer relationship management
cost leadership
CRM
TOGAF
alignment
7. Fewer steps - fewer branches - fewer loops - and fewer decisions
shared services
more efficient processes have
hypercompetition
information resources can either be..
8. Incremental approach to changing business processes (a management program that seeks to improve the quality of process outputs by identifying and removing the causes of defects and variation in the various processes.)
six sigma
BPR
resource- based view
business strategy
9. Translates strategy into infrastructure - creating plans for the implementation
total quality management (TQM)
WOA
architecture
Ring and Van de Ven's stages of a strategic alliance
10. Firms achieve competitive advantage through cost leadership - differentiation - or focus
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11. Strategy where organization limits its scope to a market segment and tailors its offerings to that group of customers using either cost or differentiation
focus
co-oopetition
halo effect
what enterprise systems replaced
12. Supply chain management
SCM
two essential characteristics of a business process
disadvantages of enterprise system
best practices (characteristic of ES)
13. Plan of where a business seeks to go and how it plans to get there
Porter's Generic Strategies Framework
when business process management systems are most useful
major benefit of an enterprise system
business strategy
14. Peer- to- peer
P2P
infrastructure
service- oriented architecture
information resources
15. Processes make services possible; processes have inputs and outputs - while service is a cycle (ongoing)
managerial levers
infrastructure
resource- based view
difference between a process and a service
16. Allows functional areas of an organization to share information easily
characteristics of enterprise systems
Service - process
P2P
major benefit of an enterprise system
17. On a process flow diagram - a diamond represents a...
infrastructure
Decision
IS strategy triangle
difference between a process and a service
18. An end user will usually notice a reduction in the performance of a ______ before a _______
major benefit of an enterprise system
relationship between coopetition and strategic alliance
TOGAF
Service - process
19. Total quality management
External stakeholders
TQM
business process management (BPM) systems
CRM
20. The situation in which a company's current and emerging business strategy is enabled - supported - and unconstrained by technology
All departments throughout a company
components of the high cost of enterprise systems
mission
alignment
21. Building components of software in a modular way; an architecture where business processes are built on a network - different parts of business functionality reside on different parts of the network - the parts can be combined and reused to create ap
IT capability
service- oriented architecture
Decision
F.O.A.M.A.
22. The basic human tendency to make specific inferences on the basis of a general impression (EX: assuming that because a business is successful - it has good management-- ignoring other forces at work)
enterprise architecture
ERP
Decision
halo effect
23. R/3 (made by SAP)
information resources
organizational change management
most widely used enterprise system
client/server
24. Ease of imitation - substitution - transfer
six sigma
two essential characteristics of a business process
factors influencing value sustainability
strategy
25. Relates business strategy with IS and organizational strategy; business strategy at the top - organizational and information strategy at the base
halo effect
Decision
process
IS strategy triangle
26. Clear and compelling statement of organization's purpose and what makes it unique
information resources can either be..
mission
enterprise systems are useful for this sort of organizational structure
Long- term relationships with software vendors
27. Includes a company - its competitors - complementors - customers - suppliers
value net
organizational strategy
mission
disadvantages of enterprise system
28. Data in context (i.e. with relevance and purpose)
service- oriented architecture
ERP
process
information
29. Radical way of transforming business processes
business process reengineering (BPR)
customer relationship management (CRM)
when information strategy changes
resource- based view vs. Porter's 5 Forces
30. Company who offers a complementary product (e.g. milk complements cereal)
complementor
information resources
ERP
IS strategy
31. Resource- based focuses on internal factors in an organization - focused on external factors in the industry
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32. On a process flow diagram - a square represents a...
IT asset
hypercompetition
Task
components of the high cost of enterprise systems
33. Incremental way of transforming business processes
business process reengineering (BPR)
mission
Information Systems (IS)
total quality management (TQM)
34. Technical skills - IT management skills - relationship skills
Service - process
what enterprise systems replaced
three major categories of IT capabilities
value chain
35. Includes organization's design and the choices it makes to define - set up - coordinate - and control its work processes
processes vs. functions
organizational strategy
most widely used enterprise system
major benefit of an enterprise system
36. Strategy where organization qualifies its product or service in a way that allows it to appear unique in the marketplace
mission
SOA
differentiation
client/server
37. Holds that the timing of the use of specialized knowledge can create a differentiation advantage as long as the knowledge remains unique
ES
mainframe architecture
shared services
shareholder value model
38. For changes in organizational structure - expensive - risky
WOA
silos
business diamond
disadvantages of enterprise system
39. Coordinated set of actions to fulfill objectives - purposes - and goals
Long- term relationships with software vendors
strategy
Task
hypercompetition
40. Technology - people - and processes that an organization uses to manage information
two essential characteristics of a business process
Information Systems (IS)
why enterprise systems tie a company to a vendor
information resources
41. Inter- organizational relationship that affords one or more companies in the relationship a strategic advantage
strategic alliance
P2P
why enterprise systems tie a company to a vendor
middleware...
42. Utilizes a large base of resources that allows organization to outlast competitors by practicing a differentiation strategy
mission
best practices (characteristic of ES)
information resources
unlimited resources model
43. Strategy to goals to business requirements to architecture requirements to architecture to functional specifications to infrastructure specifications (hardware - software - data...)
strategic alliance
more specific sub- steps in process from strategy to architecture to infrastructure
silos
competitive advantage
44. Includes business - organizational - and information strategy; business strategy is at the top of the triangle because it guides the others
components of the high cost of enterprise systems
total quality management (TQM)
the business triangle
layers of enterprise architecture
45. Assets or capabilities
information resources can either be..
Decision
What enterprise systems need to be integrated with
business process reengineering (BPR)
46. Uses a large central computer that handles all the functionality of the system; common in legacy systems
network effects
service- oriented architecture
mainframe architecture
mission
47. Enterprise systems usually require...
ES
unlimited resources model
Long- term relationships with software vendors
Ring and Van de Ven's stages of a strategic alliance
48. Enterprise systems
P2P
enterprise systems
ES
competitive advantage
49. When all the activities are in a predetermined order (not when steps vary in a process)
mainframe architecture
when business process management systems are most useful
difference between a process and a service
D'aveni's model
50. Mainframe - client/server - SOA - P2P - WOA
configurations for IT architecture
shareholder value model
disadvantages of enterprise system
when information strategy changes