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Test your basic knowledge |
Information Systems
Start Test
Study First
Subjects
:
engineering
,
it-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Strategy where companies cooperate and compete at the same time with companies in its value net
P2P
components of the high cost of enterprise systems
co-oopetition
BPR
2. Inputs/outputs and tasks
Information Systems (IS)
customer relationship management (CRM)
characteristics of a business process
two essential characteristics of a business process
3. For changes in organizational structure - expensive - risky
disadvantages of enterprise system
IT capability
hypercompetition
process
4. Incremental approach to changing business processes (a management program that seeks to improve the quality of process outputs by identifying and removing the causes of defects and variation in the various processes.)
customer relationship management (CRM)
network effects
IS strategy triangle
six sigma
5. Processes make services possible; processes have inputs and outputs - while service is a cycle (ongoing)
risks associated with using information systems to gain strategic advantage
characteristics of a business process
difference between a process and a service
All departments throughout a company
6. Building components of software in a modular way; an architecture where business processes are built on a network - different parts of business functionality reside on different parts of the network - the parts can be combined and reused to create ap
organizational strategy
what enterprise systems replaced
service- oriented architecture
focus
7. Organizations restructure common business processes to consolidate services like IT - human resources - finance
configurations for IT architecture
general process for developing is...
shared services
competitive advantage
8. Uses a large central computer that handles all the functionality of the system; common in legacy systems
value net
mainframe architecture
D'aveni's model
major benefit of an enterprise system
9. Information and organizational strategy must also change
the business triangle
when business strategy changes
alignment
IT asset
10. Coordinated set of actions to fulfill objectives - purposes - and goals
All departments throughout a company
unlimited resources model
value net
strategy
11. When all the activities are in a predetermined order (not when steps vary in a process)
ERP
three major categories of IT capabilities
D'aveni's model
when business process management systems are most useful
12. Organizational - control - and cultural variables used by decision makers to effect changes in their organization
organizational strategy
Information Systems (IS)
ERP
managerial levers
13. Includes a company - its competitors - complementors - customers - suppliers
infrastructure
value net
information
resource- based view
14. R/3 (made by SAP)
D'aveni's model
differentiation
most widely used enterprise system
difference between a process and a service
15. Threat of new entrants - bargaining power of buyers - threat of substitute products or services - bargaining power of suppliers - rivalry among existing competitors
16. Technical skills - IT management skills - relationship skills
three major categories of IT capabilities
processes vs. functions
Decision
IT capability
17. Hardware - software - professional services - internal staff costs
components of the high cost of enterprise systems
network effects
IT capability
strategy
18. Fewer steps - fewer branches - fewer loops - and fewer decisions
Ring and Van de Ven's stages of a strategic alliance
TQM
more efficient processes have
business diamond
19. Enterprise resource planning
ERP
information resources can either be..
more specific sub- steps in process from strategy to architecture to infrastructure
layers of enterprise architecture
20. Business process management
CRM
Ring and Van de Ven's stages of a strategic alliance
halo effect
BPM
21. Strategy where organization qualifies its product or service in a way that allows it to appear unique in the marketplace
differentiation
halo effect
disadvantages of enterprise system
managerial levers
22. Enterprise systems usually require...
SCM
Porter's Generic Strategies Framework
BPR
Long- term relationships with software vendors
23. Peer- to- peer
Ring and Van de Ven's stages of a strategic alliance
P2P
client/server
two essential characteristics of a business process
24. Supply chain management
business process management (BPM) systems
information
value net
SCM
25. An end user will usually notice a reduction in the performance of a ______ before a _______
Service - process
disadvantages of enterprise system
strategic alliance
ERP
26. Improves the way a company finds raw components it needs to make a product or service - manufactures that product or service - and delivers it to customers
complementor
business process management (BPM) systems
supply chain management (SCM)
WOA
27. Ease of imitation - substitution - transfer
infrastructure
P2P
factors influencing value sustainability
best practices (characteristic of ES)
28. The open group architectural framework; designed to translate strategy into architecture and then into a detailed infrastructure using standardized Architecture Development Methodology
business strategy
TOGAF
more specific sub- steps in process from strategy to architecture to infrastructure
enterprise architecture
29. The value of a network node to a person or organization in a network increases when others join the network
F.O.A.M.A.
Endpoint
network effects
Service - process
30. Utilizes a large base of resources that allows organization to outlast competitors by practicing a differentiation strategy
disadvantages of enterprise system
silos
major benefit of an enterprise system
unlimited resources model
31. Translates strategy into infrastructure - creating plans for the implementation
three major categories of IT capabilities
Task
CRM
architecture
32. Everything that supports the flow and processing of information in an organization - including hardware - software - data and network components
silos
network effects
infrastructure
cost leadership
33. Enterprise systems reflect industry best practices for generic business processes
business process management (BPM) systems
Porter's Generic Strategies Framework
best practices (characteristic of ES)
TQM
34. Suggests that speed and aggressiveness of the moves and countermoves create an environment in which advantages are rapidly created and eroded
Long- term relationships with software vendors
Endpoint
hypercompetition
service- oriented architecture
35. Systems that handle automated processes within and across organizations
mainframe architecture
resource- based view vs. Porter's 5 Forces
major benefit of an enterprise system
business process management (BPM) systems
36. Software systems developed in the mid-90s which were not integrated across organizations and could not interface well with each other
middleware...
P2P
what enterprise systems replaced
major disadvantage of an enterprise system
37. Self- contained functional units
strategy
IS strategy
customer relationship management (CRM)
silos
38. Centralization (because they focus on integration)
managerial levers
CRM
enterprise systems are useful for this sort of organizational structure
resource- based view
39. Mainframe - client/server - SOA - P2P - WOA
hypercompetition
why enterprise systems tie a company to a vendor
co-oopetition
configurations for IT architecture
40. Comprehensive software packages that incorporate all modules needed to run the operations of a business
enterprise resource planning
major disadvantage of an enterprise system
layers of enterprise architecture
disadvantages of enterprise system
41. The basic human tendency to make specific inferences on the basis of a general impression (EX: assuming that because a business is successful - it has good management-- ignoring other forces at work)
why enterprise systems tie a company to a vendor
information resources
halo effect
Information Systems (IS)
42. Because they are complex and usually need continual modification to meet the organizations needs
strategy
why enterprise systems tie a company to a vendor
network effects
layers of enterprise architecture
43. Architecture where one software program (the client) requests and receives data and instructions from another software program (the server); computers running client programs usually require less computing resources
when business process management systems are most useful
client/server
six sigma
value chain
44. Class of IT applications used to enable information flow within and between business processes
two essential characteristics of a business process
focus
enterprise systems
complementor
45. Assets or capabilities
complementor
infrastructure
information resources can either be..
characteristics of a business process
46. Highlights how IS add value to the primary and support activities of a firm's internal operations - customers - and supply chain
Service - process
TQM
Ring and Van de Ven's stages of a strategic alliance
value chain
47. Service- oriented architecture
SOA
when information strategy changes
middleware...
BPM
48. Allows functional areas of an organization to share information easily
major benefit of an enterprise system
when business process management systems are most useful
client
more specific sub- steps in process from strategy to architecture to infrastructure
49. ERP II makes information available to...
total quality management (TQM)
D'aveni's model
Information Systems (IS)
External stakeholders
50. Strategy --> architecture --> infrastructure
BPM
differentiation
general process for developing is...
service- oriented architecture