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Test your basic knowledge |
Information Systems
Start Test
Study First
Subjects
:
engineering
,
it-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. ERP II makes information available to...
External stakeholders
IS strategy
more specific sub- steps in process from strategy to architecture to infrastructure
more efficient processes have
2. Awaking a sleeping giant - bad timing - poor implementation - failing to deliver what customers want - breaking the law
business process management (BPM) systems
shareholder value model
risks associated with using information systems to gain strategic advantage
what enterprise systems replaced
3. Includes data - technology - people - and processes
TOGAF
IT asset
two essential characteristics of a business process
information resources
4. Company who offers a complementary product (e.g. milk complements cereal)
complementor
service- oriented architecture
best practices (characteristic of ES)
IT capability
5. Incremental approach to changing business processes (a management program that seeks to improve the quality of process outputs by identifying and removing the causes of defects and variation in the various processes.)
business process reengineering (BPR)
enterprise systems are useful for this sort of organizational structure
client/server
six sigma
6. Supply chain management
SCM
Endpoint
ES
shareholder value model
7. The situation in which a company's current and emerging business strategy is enabled - supported - and unconstrained by technology
relationship between coopetition and strategic alliance
more efficient processes have
What enterprise systems need to be integrated with
alignment
8. Strategy where organization aims to be the lowest- cost producer in the marketplace
layers of enterprise architecture
External stakeholders
middleware...
cost leadership
9. Highlights how IS add value to the primary and support activities of a firm's internal operations - customers - and supply chain
information resources can either be..
silos
value chain
characteristics of enterprise systems
10. Enterprise systems reflect industry best practices for generic business processes
enterprise architecture
strategy
risks associated with using information systems to gain strategic advantage
best practices (characteristic of ES)
11. Enterprise systems
IT asset vs. capability
ES
architecture
value chain
12. Class of IT applications used to enable information flow within and between business processes
enterprise systems
Long- term relationships with software vendors
P2P
Task
13. Ease of imitation - substitution - transfer
factors influencing value sustainability
halo effect
BPM
CRM
14. Strategy to goals to business requirements to architecture requirements to architecture to functional specifications to infrastructure specifications (hardware - software - data...)
more specific sub- steps in process from strategy to architecture to infrastructure
major benefit of an enterprise system
Ring and Van de Ven's stages of a strategic alliance
organizational strategy
15. Software used to connect processes in one or more computers across a network
ES
middleware...
six sigma
IS strategy
16. Says competition stems from lowering the cost to perform activities and adding value so buyers will pay more
supply chain management (SCM)
value chain framework
BPM
major disadvantage of an enterprise system
17. Building components of software in a modular way; an architecture where business processes are built on a network - different parts of business functionality reside on different parts of the network - the parts can be combined and reused to create ap
Task
Porter's 5 Forces
service- oriented architecture
resource- based view vs. Porter's 5 Forces
18. Strategy where organization limits its scope to a market segment and tailors its offerings to that group of customers using either cost or differentiation
most widely used enterprise system
characteristics of a business process
focus
characteristics of enterprise systems
19. The value of a network node to a person or organization in a network increases when others join the network
organizational change management
halo effect
IT asset
network effects
20. Utilizes a large base of resources that allows organization to outlast competitors by practicing a differentiation strategy
what enterprise systems replaced
unlimited resources model
characteristics of enterprise systems
F.O.A.M.A.
21. An end user will usually notice a reduction in the performance of a ______ before a _______
Service - process
IT asset vs. capability
External stakeholders
WOA
22. Uses a large central computer that handles all the functionality of the system; common in legacy systems
Service - process
mainframe architecture
major benefit of an enterprise system
customer relationship management (CRM)
23. Comprehensive software packages that incorporate all modules needed to run the operations of a business
BPM
enterprise resource planning
IS strategy triangle
IT capability
24. Business strategy should not be affected because it is at a more abstract level
mission
when information strategy changes
SCM
why enterprise systems tie a company to a vendor
25. Interrelated set of activities and tasks that turns inputs into outputs
process
infrastructure
organizational strategy
total quality management (TQM)
26. Business process management
organizational strategy
F.O.A.M.A.
BPM
major benefit of an enterprise system
27. Description of goals of an organization - how these goals are realized by business processes - and how these business processes can be better served through technology
enterprise architecture
managerial levers
resource- based view
BPM
28. Customer relationship management
process
IT asset vs. capability
risks associated with using information systems to gain strategic advantage
CRM
29. Everything that supports the flow and processing of information in an organization - including hardware - software - data and network components
infrastructure
TQM
processes vs. functions
disadvantages of enterprise system
30. Negotiation - commitment - execution - assessment
31. Processes make services possible; processes have inputs and outputs - while service is a cycle (ongoing)
ES
value net
difference between a process and a service
major disadvantage of an enterprise system
32. Processes are horizontal across a corporation - many functional areas of the business will be involved in a process; functions are vertical silos in an organization (e.g. finance - operations - accounting - marketing - administration)
Porter's Generic Strategies Framework
characteristics of a business process
processes vs. functions
what ERPs help companies do
33. An IT capability makes it possible for the firm to use its IT assets effectively
IS strategy
IT asset vs. capability
service- oriented architecture
External stakeholders
34. Integration - packages - best practices - some assembly required - evolving
mission
characteristics of enterprise systems
IT asset
value net
35. Self- contained functional units
enterprise systems are useful for this sort of organizational structure
Ring and Van de Ven's stages of a strategic alliance
business process management (BPM) systems
silos
36. The unique set of features of a company and its products that are perceived by the target market as significant and superior to the competition
why enterprise systems tie a company to a vendor
competitive advantage
SOA
business process management (BPM) systems
37. The open group architectural framework; designed to translate strategy into architecture and then into a detailed infrastructure using standardized Architecture Development Methodology
TOGAF
relationship between coopetition and strategic alliance
WOA
organizational change management
38. On a process flow diagram - a square represents a...
Task
strategy
more efficient processes have
TOGAF
39. Finance - operations - accounting - marketing - administration (functions or silos in a business)
mission
F.O.A.M.A.
ERP
when business process management systems are most useful
40. Manage fragmentation of information across an organization
more specific sub- steps in process from strategy to architecture to infrastructure
when business strategy changes
major disadvantage of an enterprise system
what ERPs help companies do
41. Data in context (i.e. with relevance and purpose)
shareholder value model
information
the business triangle
customer relationship management (CRM)
42. Plan of where a business seeks to go and how it plans to get there
differentiation
enterprise resource planning
organizational strategy
business strategy
43. Technology - people - and processes that an organization uses to manage information
ERP
major disadvantage of an enterprise system
organizational strategy
Information Systems (IS)
44. Mainframe - client/server - SOA - P2P - WOA
value net
IS strategy
complementor
configurations for IT architecture
45. Web- oriented architecture
focus
WOA
relationship between coopetition and strategic alliance
value net
46. Software program that requests and receives data and instructions from another
disadvantages of enterprise system
halo effect
client
information resources
47. Strategy where organization qualifies its product or service in a way that allows it to appear unique in the marketplace
most widely used enterprise system
Porter's Generic Strategies Framework
Endpoint
differentiation
48. Tries to minimize risks and maximize benefits of change in an organization
organizational change management
the business triangle
organizational strategy
Task
49. Relates business strategy with IS and organizational strategy; business strategy at the top - organizational and information strategy at the base
TQM
IS strategy triangle
risks associated with using information systems to gain strategic advantage
value chain framework
50. Something learned over time for the firm to create - produce - or offer its products
processes vs. functions
characteristics of a business process
IT capability
strategic alliance