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Test your basic knowledge |
Information Systems
Start Test
Study First
Subjects
:
engineering
,
it-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. For changes in organizational structure - expensive - risky
best practices (characteristic of ES)
What enterprise systems need to be integrated with
TQM
disadvantages of enterprise system
2. Mainframe - client/server - SOA - P2P - WOA
value chain
factors influencing value sustainability
configurations for IT architecture
organizational strategy
3. Description of goals of an organization - how these goals are realized by business processes - and how these business processes can be better served through technology
Ring and Van de Ven's stages of a strategic alliance
enterprise architecture
business diamond
Information Systems (IS)
4. Processes are horizontal across a corporation - many functional areas of the business will be involved in a process; functions are vertical silos in an organization (e.g. finance - operations - accounting - marketing - administration)
difference between a process and a service
processes vs. functions
client
ERP
5. Enterprise resource planning
components of the high cost of enterprise systems
organizational change management
layers of enterprise architecture
ERP
6. Enterprise systems reflect industry best practices for generic business processes
six sigma
ES
major benefit of an enterprise system
best practices (characteristic of ES)
7. Because they are complex and usually need continual modification to meet the organizations needs
hypercompetition
why enterprise systems tie a company to a vendor
most widely used enterprise system
best practices (characteristic of ES)
8. Speed and aggressive moves and coutermoves by a firm create competitive advantages
9. Interrelated set of activities and tasks that turns inputs into outputs
disadvantages of enterprise system
shareholder value model
supply chain management (SCM)
process
10. Something learned over time for the firm to create - produce - or offer its products
IT capability
unlimited resources model
process
F.O.A.M.A.
11. Processes make services possible; processes have inputs and outputs - while service is a cycle (ongoing)
Decision
P2P
IT capability
difference between a process and a service
12. Architecture where one software program (the client) requests and receives data and instructions from another software program (the server); computers running client programs usually require less computing resources
characteristics of a business process
client/server
F.O.A.M.A.
cost leadership
13. R/3 (made by SAP)
mainframe architecture
Task
components of the high cost of enterprise systems
most widely used enterprise system
14. An organization's hardware - operating systems - databases - telecommunications - legacy systems
network effects
Information Systems (IS)
What enterprise systems need to be integrated with
differentiation
15. Translates strategy into infrastructure - creating plans for the implementation
difference between a process and a service
architecture
ERP
SOA
16. Incremental approach to changing business processes (a management program that seeks to improve the quality of process outputs by identifying and removing the causes of defects and variation in the various processes.)
six sigma
D'aveni's model
process
components of the high cost of enterprise systems
17. Awaking a sleeping giant - bad timing - poor implementation - failing to deliver what customers want - breaking the law
mission
complementor
components of the high cost of enterprise systems
risks associated with using information systems to gain strategic advantage
18. Holds that the timing of the use of specialized knowledge can create a differentiation advantage as long as the knowledge remains unique
competitive advantage
when business strategy changes
shareholder value model
silos
19. Business process management
information resources can either be..
BPM
layers of enterprise architecture
value net
20. Hardware - software - professional services - internal staff costs
what enterprise systems replaced
ERP
components of the high cost of enterprise systems
Long- term relationships with software vendors
21. Customer relationship management
relationship between coopetition and strategic alliance
CRM
best practices (characteristic of ES)
strategy
22. Peer- to- peer
network effects
major benefit of an enterprise system
resource- based view vs. Porter's 5 Forces
P2P
23. Radical way of transforming business processes
Task
when information strategy changes
Long- term relationships with software vendors
business process reengineering (BPR)
24. The basic human tendency to make specific inferences on the basis of a general impression (EX: assuming that because a business is successful - it has good management-- ignoring other forces at work)
halo effect
network effects
IT asset vs. capability
value chain
25. Supply chain management
Endpoint
SCM
Service - process
value chain
26. Finance - operations - accounting - marketing - administration (functions or silos in a business)
enterprise architecture
resource- based view
IT asset
F.O.A.M.A.
27. The value of a network node to a person or organization in a network increases when others join the network
when business process management systems are most useful
enterprise systems
network effects
Ring and Van de Ven's stages of a strategic alliance
28. When all the activities are in a predetermined order (not when steps vary in a process)
TOGAF
when business process management systems are most useful
best practices (characteristic of ES)
complementor
29. Technology - people - and processes that an organization uses to manage information
unlimited resources model
IS strategy
Information Systems (IS)
F.O.A.M.A.
30. Firms achieve competitive advantage through cost leadership - differentiation - or focus
31. Centralization (because they focus on integration)
ES
architecture
enterprise systems are useful for this sort of organizational structure
Porter's Generic Strategies Framework
32. Improves the way a company finds raw components it needs to make a product or service - manufactures that product or service - and delivers it to customers
three major categories of IT capabilities
IS strategy
supply chain management (SCM)
the business triangle
33. Strategy where organization qualifies its product or service in a way that allows it to appear unique in the marketplace
components of the high cost of enterprise systems
differentiation
Information Systems (IS)
ERP
34. Anything that can be used by a firm in its processes for creating - producing - and/or offering its products
BPR
External stakeholders
IT asset
three major categories of IT capabilities
35. Clear and compelling statement of organization's purpose and what makes it unique
the business triangle
mission
halo effect
resource- based view
36. Activities designed to learn more about customers' needs and behaviors to develop stronger relationships with them and enhance their value chains
SOA
customer relationship management (CRM)
Information Systems (IS)
P2P
37. Integration - packages - best practices - some assembly required - evolving
architecture
ERP
characteristics of enterprise systems
resource- based view
38. Infrastructure - information - applications - processes - strategy
mainframe architecture
Porter's 5 Forces
more efficient processes have
layers of enterprise architecture
39. Coordinated set of actions to fulfill objectives - purposes - and goals
characteristics of a business process
complementor
P2P
strategy
40. Software used to connect processes in one or more computers across a network
layers of enterprise architecture
ERP
information resources can either be..
middleware...
41. Includes data - technology - people - and processes
information resources
business strategy
alignment
three major categories of IT capabilities
42. Enterprise systems usually require...
shareholder value model
process
Long- term relationships with software vendors
business diamond
43. Inter- organizational relationship that affords one or more companies in the relationship a strategic advantage
when information strategy changes
All departments throughout a company
relationship between coopetition and strategic alliance
strategic alliance
44. Software program that requests and receives data and instructions from another
architecture
client
six sigma
why enterprise systems tie a company to a vendor
45. ERP II makes information available to...
value chain framework
What enterprise systems need to be integrated with
information
External stakeholders
46. Total quality management
client/server
TQM
mission
Ring and Van de Ven's stages of a strategic alliance
47. Maintains that competitive advantage comes from the information resources of the firm; resources enable a firm to attain and sustain competitive advantage
External stakeholders
architecture
resource- based view
major disadvantage of an enterprise system
48. Organizational - control - and cultural variables used by decision makers to effect changes in their organization
when business strategy changes
enterprise resource planning
halo effect
managerial levers
49. Allows functional areas of an organization to share information easily
six sigma
CRM
factors influencing value sustainability
major benefit of an enterprise system
50. Strategy where organization aims to be the lowest- cost producer in the marketplace
best practices (characteristic of ES)
SCM
business strategy
cost leadership