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Test your basic knowledge |
Information Systems
Start Test
Study First
Subjects
:
engineering
,
it-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Utilizes a large base of resources that allows organization to outlast competitors by practicing a differentiation strategy
customer relationship management (CRM)
organizational strategy
Long- term relationships with software vendors
unlimited resources model
2. For changes in organizational structure - expensive - risky
silos
disadvantages of enterprise system
when business strategy changes
F.O.A.M.A.
3. Finance - operations - accounting - marketing - administration (functions or silos in a business)
F.O.A.M.A.
best practices (characteristic of ES)
when business strategy changes
managerial levers
4. R/3 (made by SAP)
characteristics of enterprise systems
most widely used enterprise system
shared services
two essential characteristics of a business process
5. Centralization (because they focus on integration)
Porter's Generic Strategies Framework
shareholder value model
enterprise systems are useful for this sort of organizational structure
why enterprise systems tie a company to a vendor
6. Maintains that competitive advantage comes from the information resources of the firm; resources enable a firm to attain and sustain competitive advantage
resource- based view
SCM
network effects
shared services
7. Customer relationship management
strategy
IS strategy triangle
CRM
characteristics of enterprise systems
8. Web- oriented architecture
WOA
client/server
unlimited resources model
value chain framework
9. Class of IT applications used to enable information flow within and between business processes
enterprise systems
client
mission
value chain framework
10. Strategy to goals to business requirements to architecture requirements to architecture to functional specifications to infrastructure specifications (hardware - software - data...)
more specific sub- steps in process from strategy to architecture to infrastructure
Information Systems (IS)
complementor
total quality management (TQM)
11. On a process flow diagram - a square represents a...
Task
six sigma
business process reengineering (BPR)
factors influencing value sustainability
12. Business process management
information resources
TOGAF
What enterprise systems need to be integrated with
BPM
13. Everything that supports the flow and processing of information in an organization - including hardware - software - data and network components
TOGAF
infrastructure
what ERPs help companies do
two essential characteristics of a business process
14. Processes make services possible; processes have inputs and outputs - while service is a cycle (ongoing)
business process management (BPM) systems
Task
difference between a process and a service
Long- term relationships with software vendors
15. The basic human tendency to make specific inferences on the basis of a general impression (EX: assuming that because a business is successful - it has good management-- ignoring other forces at work)
more efficient processes have
halo effect
shareholder value model
architecture
16. Company who offers a complementary product (e.g. milk complements cereal)
difference between a process and a service
complementor
F.O.A.M.A.
business diamond
17. On a process flow diagram - a diamond represents a...
supply chain management (SCM)
resource- based view vs. Porter's 5 Forces
Decision
processes vs. functions
18. Architecture where one software program (the client) requests and receives data and instructions from another software program (the server); computers running client programs usually require less computing resources
client/server
processes vs. functions
P2P
Task
19. Speed and aggressive moves and coutermoves by a firm create competitive advantages
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20. Software program that requests and receives data and instructions from another
enterprise systems are useful for this sort of organizational structure
IS strategy
client
most widely used enterprise system
21. Firms achieve competitive advantage through cost leadership - differentiation - or focus
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22. Integration - packages - best practices - some assembly required - evolving
general process for developing is...
infrastructure
characteristics of enterprise systems
middleware...
23. An IT capability makes it possible for the firm to use its IT assets effectively
IT asset
factors influencing value sustainability
alignment
IT asset vs. capability
24. The value of a network node to a person or organization in a network increases when others join the network
Endpoint
network effects
difference between a process and a service
more efficient processes have
25. Strategy --> architecture --> infrastructure
general process for developing is...
Service - process
TOGAF
Endpoint
26. Processes are horizontal across a corporation - many functional areas of the business will be involved in a process; functions are vertical silos in an organization (e.g. finance - operations - accounting - marketing - administration)
shared services
processes vs. functions
mission
service- oriented architecture
27. Something learned over time for the firm to create - produce - or offer its products
value chain
the business triangle
IT capability
what enterprise systems replaced
28. Strategy where companies cooperate and compete at the same time with companies in its value net
co-oopetition
IT capability
cost leadership
strategic alliance
29. Highlights how IS add value to the primary and support activities of a firm's internal operations - customers - and supply chain
value chain
strategic alliance
information resources can either be..
service- oriented architecture
30. Activities designed to learn more about customers' needs and behaviors to develop stronger relationships with them and enhance their value chains
why enterprise systems tie a company to a vendor
customer relationship management (CRM)
Service - process
managerial levers
31. ERP II makes information available to...
Porter's 5 Forces
CRM
Service - process
External stakeholders
32. Anything that can be used by a firm in its processes for creating - producing - and/or offering its products
information
value net
when business process management systems are most useful
IT asset
33. Interrelated set of activities and tasks that turns inputs into outputs
Porter's 5 Forces
halo effect
process
mainframe architecture
34. Radical way of transforming business processes
value chain framework
supply chain management (SCM)
competitive advantage
business process reengineering (BPR)
35. Tries to minimize risks and maximize benefits of change in an organization
when business process management systems are most useful
SOA
organizational change management
risks associated with using information systems to gain strategic advantage
36. Says competition stems from lowering the cost to perform activities and adding value so buyers will pay more
value chain framework
disadvantages of enterprise system
enterprise architecture
Porter's Generic Strategies Framework
37. Clear and compelling statement of organization's purpose and what makes it unique
differentiation
mainframe architecture
mission
enterprise resource planning
38. On a process flow diagram - a circle represents a...
Porter's Generic Strategies Framework
enterprise systems
SCM
Endpoint
39. Infrastructure - information - applications - processes - strategy
silos
BPM
more specific sub- steps in process from strategy to architecture to infrastructure
layers of enterprise architecture
40. Strategy where organization limits its scope to a market segment and tailors its offerings to that group of customers using either cost or differentiation
value chain
focus
resource- based view vs. Porter's 5 Forces
customer relationship management (CRM)
41. Building components of software in a modular way; an architecture where business processes are built on a network - different parts of business functionality reside on different parts of the network - the parts can be combined and reused to create ap
information resources
information
service- oriented architecture
mainframe architecture
42. Peer- to- peer
most widely used enterprise system
characteristics of enterprise systems
risks associated with using information systems to gain strategic advantage
P2P
43. Inter- organizational relationship that affords one or more companies in the relationship a strategic advantage
customer relationship management (CRM)
strategic alliance
IT asset
silos
44. Awaking a sleeping giant - bad timing - poor implementation - failing to deliver what customers want - breaking the law
risks associated with using information systems to gain strategic advantage
factors influencing value sustainability
strategic alliance
cost leadership
45. Enterprise resource planning
silos
ERP
SOA
client/server
46. Business process re- engineering
Porter's 5 Forces
BPR
customer relationship management (CRM)
business process reengineering (BPR)
47. Description of goals of an organization - how these goals are realized by business processes - and how these business processes can be better served through technology
SOA
enterprise architecture
what ERPs help companies do
risks associated with using information systems to gain strategic advantage
48. Ease of imitation - substitution - transfer
middleware...
factors influencing value sustainability
resource- based view
IT asset
49. Relates business strategy with IS and organizational strategy; business strategy at the top - organizational and information strategy at the base
What enterprise systems need to be integrated with
value chain framework
enterprise systems are useful for this sort of organizational structure
IS strategy triangle
50. Manage fragmentation of information across an organization
what ERPs help companies do
major disadvantage of an enterprise system
characteristics of enterprise systems
resource- based view vs. Porter's 5 Forces