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Test your basic knowledge |
Information Systems
Start Test
Study First
Subjects
:
engineering
,
it-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Includes data - technology - people - and processes
silos
information resources
when information strategy changes
IS strategy
2. Technical skills - IT management skills - relationship skills
infrastructure
three major categories of IT capabilities
enterprise resource planning
alignment
3. Highlights how IS add value to the primary and support activities of a firm's internal operations - customers - and supply chain
WOA
SOA
value chain
resource- based view vs. Porter's 5 Forces
4. Technology - people - and processes that an organization uses to manage information
why enterprise systems tie a company to a vendor
Information Systems (IS)
differentiation
network effects
5. Organizations restructure common business processes to consolidate services like IT - human resources - finance
middleware...
shared services
when information strategy changes
factors influencing value sustainability
6. Strategy to goals to business requirements to architecture requirements to architecture to functional specifications to infrastructure specifications (hardware - software - data...)
cost leadership
business process reengineering (BPR)
unlimited resources model
more specific sub- steps in process from strategy to architecture to infrastructure
7. Business process re- engineering
cost leadership
Decision
Porter's Generic Strategies Framework
BPR
8. Awaking a sleeping giant - bad timing - poor implementation - failing to deliver what customers want - breaking the law
resource- based view vs. Porter's 5 Forces
TQM
risks associated with using information systems to gain strategic advantage
ES
9. Manage fragmentation of information across an organization
what ERPs help companies do
architecture
Task
strategy
10. Something learned over time for the firm to create - produce - or offer its products
components of the high cost of enterprise systems
IT capability
when business process management systems are most useful
Ring and Van de Ven's stages of a strategic alliance
11. An organization's hardware - operating systems - databases - telecommunications - legacy systems
Ring and Van de Ven's stages of a strategic alliance
What enterprise systems need to be integrated with
processes vs. functions
components of the high cost of enterprise systems
12. Comprehensive software packages that incorporate all modules needed to run the operations of a business
enterprise resource planning
enterprise architecture
most widely used enterprise system
WOA
13. Strategy where companies cooperate and compete at the same time with companies in its value net
enterprise systems are useful for this sort of organizational structure
competitive advantage
CRM
co-oopetition
14. Strategy where organization aims to be the lowest- cost producer in the marketplace
more specific sub- steps in process from strategy to architecture to infrastructure
business strategy
client/server
cost leadership
15. Systems that handle automated processes within and across organizations
Decision
shared services
business process reengineering (BPR)
business process management (BPM) systems
16. Finance - operations - accounting - marketing - administration (functions or silos in a business)
TQM
process
F.O.A.M.A.
why enterprise systems tie a company to a vendor
17. Threat of new entrants - bargaining power of buyers - threat of substitute products or services - bargaining power of suppliers - rivalry among existing competitors
18. Enterprise systems reflect industry best practices for generic business processes
best practices (characteristic of ES)
relationship between coopetition and strategic alliance
IT asset vs. capability
Decision
19. Interrelated set of activities and tasks that turns inputs into outputs
enterprise systems are useful for this sort of organizational structure
process
supply chain management (SCM)
business strategy
20. Infrastructure - information - applications - processes - strategy
customer relationship management (CRM)
layers of enterprise architecture
major benefit of an enterprise system
IT asset vs. capability
21. Integration - packages - best practices - some assembly required - evolving
business process reengineering (BPR)
characteristics of a business process
business process management (BPM) systems
characteristics of enterprise systems
22. Total quality management
What enterprise systems need to be integrated with
difference between a process and a service
cost leadership
TQM
23. Hardware - software - professional services - internal staff costs
managerial levers
enterprise resource planning
cost leadership
components of the high cost of enterprise systems
24. Anything that can be used by a firm in its processes for creating - producing - and/or offering its products
Long- term relationships with software vendors
IT asset
Ring and Van de Ven's stages of a strategic alliance
unlimited resources model
25. Because they are complex and usually need continual modification to meet the organizations needs
shareholder value model
six sigma
ERP
why enterprise systems tie a company to a vendor
26. Mainframe - client/server - SOA - P2P - WOA
disadvantages of enterprise system
client
configurations for IT architecture
processes vs. functions
27. Allows functional areas of an organization to share information easily
difference between a process and a service
SOA
major benefit of an enterprise system
unlimited resources model
28. On a process flow diagram - a diamond represents a...
why enterprise systems tie a company to a vendor
major disadvantage of an enterprise system
Decision
focus
29. The situation in which a company's current and emerging business strategy is enabled - supported - and unconstrained by technology
IS strategy triangle
information resources can either be..
alignment
TOGAF
30. Tries to minimize risks and maximize benefits of change in an organization
halo effect
Ring and Van de Ven's stages of a strategic alliance
organizational change management
service- oriented architecture
31. Plan of where a business seeks to go and how it plans to get there
architecture
TQM
business strategy
Ring and Van de Ven's stages of a strategic alliance
32. Firms achieve competitive advantage through cost leadership - differentiation - or focus
33. R/3 (made by SAP)
Porter's Generic Strategies Framework
what enterprise systems replaced
most widely used enterprise system
Decision
34. Businesses have to conform to the system - sometimes have to redesign processes to fit system
business diamond
major disadvantage of an enterprise system
mainframe architecture
SOA
35. An end user will usually notice a reduction in the performance of a ______ before a _______
focus
Service - process
organizational change management
CRM
36. Data in context (i.e. with relevance and purpose)
three major categories of IT capabilities
information
value net
resource- based view vs. Porter's 5 Forces
37. Speed and aggressive moves and coutermoves by a firm create competitive advantages
38. Includes a company - its competitors - complementors - customers - suppliers
TQM
customer relationship management (CRM)
supply chain management (SCM)
value net
39. Enterprise systems usually require...
Long- term relationships with software vendors
more efficient processes have
difference between a process and a service
P2P
40. Says competition stems from lowering the cost to perform activities and adding value so buyers will pay more
shared services
resource- based view vs. Porter's 5 Forces
value chain framework
process
41. Business process management
BPM
Service - process
SOA
organizational strategy
42. Holds that the timing of the use of specialized knowledge can create a differentiation advantage as long as the knowledge remains unique
shareholder value model
alignment
most widely used enterprise system
difference between a process and a service
43. Can have coopetition w/o strategic alliance - can have strategic alliance w/o coopetition
relationship between coopetition and strategic alliance
Decision
risks associated with using information systems to gain strategic advantage
enterprise architecture
44. Incremental approach to changing business processes (a management program that seeks to improve the quality of process outputs by identifying and removing the causes of defects and variation in the various processes.)
processes vs. functions
when business strategy changes
value chain framework
six sigma
45. Suggests that speed and aggressiveness of the moves and countermoves create an environment in which advantages are rapidly created and eroded
the business triangle
hypercompetition
BPM
information resources
46. Building components of software in a modular way; an architecture where business processes are built on a network - different parts of business functionality reside on different parts of the network - the parts can be combined and reused to create ap
infrastructure
service- oriented architecture
enterprise systems
difference between a process and a service
47. Uses a large central computer that handles all the functionality of the system; common in legacy systems
SOA
mainframe architecture
IT asset vs. capability
strategic alliance
48. Peer- to- peer
business strategy
middleware...
P2P
Porter's 5 Forces
49. Self- contained functional units
silos
mission
Information Systems (IS)
business diamond
50. Software program that requests and receives data and instructions from another
client
enterprise systems
TOGAF
why enterprise systems tie a company to a vendor