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Test your basic knowledge |
Information Systems
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Study First
Subjects
:
engineering
,
it-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Customer relationship management
co-oopetition
client
CRM
unlimited resources model
2. Includes organization's design and the choices it makes to define - set up - coordinate - and control its work processes
organizational strategy
differentiation
general process for developing is...
Ring and Van de Ven's stages of a strategic alliance
3. Technical skills - IT management skills - relationship skills
most widely used enterprise system
three major categories of IT capabilities
complementor
value net
4. On a process flow diagram - a diamond represents a...
why enterprise systems tie a company to a vendor
co-oopetition
Decision
focus
5. Firms achieve competitive advantage through cost leadership - differentiation - or focus
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6. Tries to minimize risks and maximize benefits of change in an organization
IT capability
organizational change management
F.O.A.M.A.
business diamond
7. Inputs/outputs and tasks
information resources
ERP
two essential characteristics of a business process
CRM
8. The value of a network node to a person or organization in a network increases when others join the network
three major categories of IT capabilities
when information strategy changes
network effects
IT asset
9. Strategy to goals to business requirements to architecture requirements to architecture to functional specifications to infrastructure specifications (hardware - software - data...)
service- oriented architecture
client/server
risks associated with using information systems to gain strategic advantage
more specific sub- steps in process from strategy to architecture to infrastructure
10. Says competition stems from lowering the cost to perform activities and adding value so buyers will pay more
general process for developing is...
value chain framework
strategy
major disadvantage of an enterprise system
11. Comprehensive software packages that incorporate all modules needed to run the operations of a business
TOGAF
enterprise resource planning
the business triangle
business process management (BPM) systems
12. Strategy --> architecture --> infrastructure
general process for developing is...
F.O.A.M.A.
relationship between coopetition and strategic alliance
mainframe architecture
13. Framework for understanding the design of an organization; links together business processes - values & beliefs - management control systems - and tasks & structures
when business strategy changes
business diamond
enterprise systems are useful for this sort of organizational structure
network effects
14. Resource- based focuses on internal factors in an organization - focused on external factors in the industry
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15. Software program that requests and receives data and instructions from another
client
middleware...
IT asset vs. capability
when business process management systems are most useful
16. Organizations restructure common business processes to consolidate services like IT - human resources - finance
shared services
risks associated with using information systems to gain strategic advantage
BPR
organizational change management
17. The open group architectural framework; designed to translate strategy into architecture and then into a detailed infrastructure using standardized Architecture Development Methodology
major benefit of an enterprise system
most widely used enterprise system
halo effect
TOGAF
18. Systems that handle automated processes within and across organizations
differentiation
business process management (BPM) systems
what ERPs help companies do
when business strategy changes
19. Class of IT applications used to enable information flow within and between business processes
enterprise systems
business process management (BPM) systems
Endpoint
IT asset
20. Clear and compelling statement of organization's purpose and what makes it unique
mission
two essential characteristics of a business process
factors influencing value sustainability
components of the high cost of enterprise systems
21. Businesses have to conform to the system - sometimes have to redesign processes to fit system
resource- based view vs. Porter's 5 Forces
layers of enterprise architecture
major benefit of an enterprise system
major disadvantage of an enterprise system
22. Utilizes a large base of resources that allows organization to outlast competitors by practicing a differentiation strategy
focus
unlimited resources model
factors influencing value sustainability
major disadvantage of an enterprise system
23. Negotiation - commitment - execution - assessment
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24. Supply chain management
mission
ES
SCM
mainframe architecture
25. Processes make services possible; processes have inputs and outputs - while service is a cycle (ongoing)
difference between a process and a service
All departments throughout a company
SCM
TQM
26. On a process flow diagram - a circle represents a...
Endpoint
what enterprise systems replaced
shared services
value chain framework
27. Total quality management
SOA
general process for developing is...
mainframe architecture
TQM
28. An end user will usually notice a reduction in the performance of a ______ before a _______
information resources can either be..
major benefit of an enterprise system
Ring and Van de Ven's stages of a strategic alliance
Service - process
29. Enterprise systems usually require...
TOGAF
What enterprise systems need to be integrated with
mainframe architecture
Long- term relationships with software vendors
30. Includes business - organizational - and information strategy; business strategy is at the top of the triangle because it guides the others
business process reengineering (BPR)
layers of enterprise architecture
the business triangle
risks associated with using information systems to gain strategic advantage
31. Incremental way of transforming business processes
business process reengineering (BPR)
total quality management (TQM)
CRM
IS strategy
32. ERP II makes information available to...
when business process management systems are most useful
configurations for IT architecture
Service - process
External stakeholders
33. Technology - people - and processes that an organization uses to manage information
Information Systems (IS)
general process for developing is...
hypercompetition
six sigma
34. Suggests that speed and aggressiveness of the moves and countermoves create an environment in which advantages are rapidly created and eroded
difference between a process and a service
resource- based view vs. Porter's 5 Forces
hypercompetition
best practices (characteristic of ES)
35. Fewer steps - fewer branches - fewer loops - and fewer decisions
components of the high cost of enterprise systems
SCM
more efficient processes have
ES
36. Enterprise resource planning
BPM
silos
ERP
SOA
37. Web- oriented architecture
WOA
External stakeholders
major benefit of an enterprise system
six sigma
38. Business process management
most widely used enterprise system
Endpoint
BPM
value chain framework
39. Can have coopetition w/o strategic alliance - can have strategic alliance w/o coopetition
two essential characteristics of a business process
best practices (characteristic of ES)
configurations for IT architecture
relationship between coopetition and strategic alliance
40. Hardware - software - professional services - internal staff costs
hypercompetition
what enterprise systems replaced
information
components of the high cost of enterprise systems
41. On a process flow diagram - a square represents a...
major disadvantage of an enterprise system
silos
business process management (BPM) systems
Task
42. Inputs/outputs - tasks - decisions - metrics - 'swim lanes'
enterprise resource planning
All departments throughout a company
CRM
characteristics of a business process
43. Radical way of transforming business processes
architecture
External stakeholders
business process reengineering (BPR)
organizational strategy
44. Strategy where organization qualifies its product or service in a way that allows it to appear unique in the marketplace
halo effect
more efficient processes have
cost leadership
differentiation
45. Centralization (because they focus on integration)
enterprise systems are useful for this sort of organizational structure
resource- based view vs. Porter's 5 Forces
competitive advantage
unlimited resources model
46. Anything that can be used by a firm in its processes for creating - producing - and/or offering its products
IT asset
Porter's 5 Forces
infrastructure
business process reengineering (BPR)
47. R/3 (made by SAP)
value chain framework
business process management (BPM) systems
most widely used enterprise system
when business strategy changes
48. Self- contained functional units
unlimited resources model
silos
processes vs. functions
characteristics of enterprise systems
49. Everything that supports the flow and processing of information in an organization - including hardware - software - data and network components
infrastructure
value chain
best practices (characteristic of ES)
shareholder value model
50. Assets or capabilities
more specific sub- steps in process from strategy to architecture to infrastructure
process
information resources can either be..
what ERPs help companies do
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