Test your basic knowledge |

Information Systems

Instructions:

Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can study here.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.

1. Inter- organizational relationship that affords one or more companies in the relationship a strategic advantage
two essential characteristics of a business process
enterprise resource planning
process
strategic alliance

2. Architecture where one software program (the client) requests and receives data and instructions from another software program (the server); computers running client programs usually require less computing resources
client/server
when business process management systems are most useful
Endpoint
cost leadership

3. Everything that supports the flow and processing of information in an organization - including hardware - software - data and network components
BPR
F.O.A.M.A.
infrastructure
layers of enterprise architecture

4. Strategy --> architecture --> infrastructure
information
IS strategy
general process for developing is...
Service - process

5. Supply chain management
information resources
SCM
value chain
IT capability

6. Fewer steps - fewer branches - fewer loops - and fewer decisions
All departments throughout a company
three major categories of IT capabilities
enterprise systems
more efficient processes have

7. Comprehensive software packages that incorporate all modules needed to run the operations of a business
value chain
best practices (characteristic of ES)
most widely used enterprise system
enterprise resource planning

8. On a process flow diagram - a diamond represents a...
Decision
major benefit of an enterprise system
value chain framework
more efficient processes have

9. Enterprise resource planning
Service - process
information resources
ERP
more specific sub- steps in process from strategy to architecture to infrastructure

10. The plan an organization uses in providing information services
P2P
IS strategy
difference between a process and a service
shared services

11. Can have coopetition w/o strategic alliance - can have strategic alliance w/o coopetition
relationship between coopetition and strategic alliance
competitive advantage
process
Service - process

12. Tries to minimize risks and maximize benefits of change in an organization
focus
organizational change management
Long- term relationships with software vendors
components of the high cost of enterprise systems

13. Something learned over time for the firm to create - produce - or offer its products
BPM
ES
IT capability
service- oriented architecture

14. For changes in organizational structure - expensive - risky
total quality management (TQM)
disadvantages of enterprise system
best practices (characteristic of ES)
more specific sub- steps in process from strategy to architecture to infrastructure

15. Negotiation - commitment - execution - assessment

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16. Total quality management
difference between a process and a service
alignment
general process for developing is...
TQM

17. R/3 (made by SAP)
most widely used enterprise system
mission
total quality management (TQM)
Long- term relationships with software vendors

18. Technical skills - IT management skills - relationship skills
three major categories of IT capabilities
enterprise systems
complementor
major disadvantage of an enterprise system

19. Assets or capabilities
IT asset
information resources can either be..
what ERPs help companies do
strategic alliance

20. Centralization (because they focus on integration)
why enterprise systems tie a company to a vendor
enterprise systems are useful for this sort of organizational structure
F.O.A.M.A.
Endpoint

21. Finance - operations - accounting - marketing - administration (functions or silos in a business)
disadvantages of enterprise system
BPM
F.O.A.M.A.
BPR

22. Description of goals of an organization - how these goals are realized by business processes - and how these business processes can be better served through technology
when information strategy changes
information resources can either be..
enterprise architecture
configurations for IT architecture

23. Business process management
configurations for IT architecture
BPM
SOA
Information Systems (IS)

24. Incremental way of transforming business processes
value chain framework
organizational strategy
total quality management (TQM)
what enterprise systems replaced

25. Business strategy should not be affected because it is at a more abstract level
when information strategy changes
value net
value chain
Long- term relationships with software vendors

26. Interrelated set of activities and tasks that turns inputs into outputs
Task
difference between a process and a service
IS strategy triangle
process

27. The unique set of features of a company and its products that are perceived by the target market as significant and superior to the competition
resource- based view vs. Porter's 5 Forces
unlimited resources model
shared services
competitive advantage

28. Self- contained functional units
IT asset vs. capability
silos
most widely used enterprise system
Task

29. Suggests that speed and aggressiveness of the moves and countermoves create an environment in which advantages are rapidly created and eroded
hypercompetition
CRM
differentiation
F.O.A.M.A.

30. Holds that the timing of the use of specialized knowledge can create a differentiation advantage as long as the knowledge remains unique
shareholder value model
managerial levers
supply chain management (SCM)
disadvantages of enterprise system

31. Strategy where organization aims to be the lowest- cost producer in the marketplace
layers of enterprise architecture
cost leadership
WOA
components of the high cost of enterprise systems

32. Class of IT applications used to enable information flow within and between business processes
difference between a process and a service
business diamond
characteristics of enterprise systems
enterprise systems

33. Enterprise systems
resource- based view
ES
All departments throughout a company
difference between a process and a service

34. Translates strategy into infrastructure - creating plans for the implementation
Endpoint
enterprise architecture
organizational change management
architecture

35. The open group architectural framework; designed to translate strategy into architecture and then into a detailed infrastructure using standardized Architecture Development Methodology
IT asset
TOGAF
IT capability
IT asset vs. capability

36. Includes data - technology - people - and processes
information resources
Porter's 5 Forces
customer relationship management (CRM)
two essential characteristics of a business process

37. Includes business - organizational - and information strategy; business strategy is at the top of the triangle because it guides the others
organizational strategy
what ERPs help companies do
value net
the business triangle

38. Anything that can be used by a firm in its processes for creating - producing - and/or offering its products
business process reengineering (BPR)
BPR
cost leadership
IT asset

39. Coordinated set of actions to fulfill objectives - purposes - and goals
strategy
F.O.A.M.A.
value net
enterprise systems are useful for this sort of organizational structure

40. Activities designed to learn more about customers' needs and behaviors to develop stronger relationships with them and enhance their value chains
Service - process
focus
customer relationship management (CRM)
risks associated with using information systems to gain strategic advantage

41. Radical way of transforming business processes
business process reengineering (BPR)
components of the high cost of enterprise systems
Information Systems (IS)
IT asset

42. Inputs/outputs and tasks
business process reengineering (BPR)
IT asset
two essential characteristics of a business process
D'aveni's model

43. Plan of where a business seeks to go and how it plans to get there
three major categories of IT capabilities
client
business strategy
characteristics of a business process

44. ERPs make information available to...
differentiation
total quality management (TQM)
middleware...
All departments throughout a company

45. An organization's hardware - operating systems - databases - telecommunications - legacy systems
client
CRM
What enterprise systems need to be integrated with
Information Systems (IS)

46. Peer- to- peer
process
client
P2P
six sigma

47. Hardware - software - professional services - internal staff costs
service- oriented architecture
components of the high cost of enterprise systems
Porter's Generic Strategies Framework
WOA

48. Firms achieve competitive advantage through cost leadership - differentiation - or focus

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49. Enterprise systems reflect industry best practices for generic business processes
client
complementor
best practices (characteristic of ES)
enterprise architecture

50. An IT capability makes it possible for the firm to use its IT assets effectively
information resources can either be..
client
organizational strategy
IT asset vs. capability