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Test your basic knowledge |
Information Systems
Start Test
Study First
Subjects
:
engineering
,
it-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Enterprise systems
strategic alliance
ES
information
more specific sub- steps in process from strategy to architecture to infrastructure
2. Assets or capabilities
halo effect
major benefit of an enterprise system
more efficient processes have
information resources can either be..
3. Awaking a sleeping giant - bad timing - poor implementation - failing to deliver what customers want - breaking the law
risks associated with using information systems to gain strategic advantage
difference between a process and a service
TQM
business process management (BPM) systems
4. Ease of imitation - substitution - transfer
infrastructure
focus
network effects
factors influencing value sustainability
5. The open group architectural framework; designed to translate strategy into architecture and then into a detailed infrastructure using standardized Architecture Development Methodology
processes vs. functions
strategic alliance
mission
TOGAF
6. Self- contained functional units
value net
cost leadership
characteristics of a business process
silos
7. Can have coopetition w/o strategic alliance - can have strategic alliance w/o coopetition
relationship between coopetition and strategic alliance
information resources
resource- based view
enterprise systems
8. Strategy where organization limits its scope to a market segment and tailors its offerings to that group of customers using either cost or differentiation
hypercompetition
focus
architecture
business process management (BPM) systems
9. Incremental approach to changing business processes (a management program that seeks to improve the quality of process outputs by identifying and removing the causes of defects and variation in the various processes.)
Porter's Generic Strategies Framework
six sigma
TQM
more efficient processes have
10. Customer relationship management
infrastructure
SOA
more specific sub- steps in process from strategy to architecture to infrastructure
CRM
11. Processes make services possible; processes have inputs and outputs - while service is a cycle (ongoing)
difference between a process and a service
ERP
when business strategy changes
cost leadership
12. Architecture where one software program (the client) requests and receives data and instructions from another software program (the server); computers running client programs usually require less computing resources
client/server
layers of enterprise architecture
business process management (BPM) systems
when information strategy changes
13. Strategy --> architecture --> infrastructure
general process for developing is...
silos
enterprise systems are useful for this sort of organizational structure
what enterprise systems replaced
14. Systems that handle automated processes within and across organizations
organizational strategy
business process management (BPM) systems
more specific sub- steps in process from strategy to architecture to infrastructure
IS strategy triangle
15. Everything that supports the flow and processing of information in an organization - including hardware - software - data and network components
infrastructure
resource- based view vs. Porter's 5 Forces
three major categories of IT capabilities
strategic alliance
16. Comprehensive software packages that incorporate all modules needed to run the operations of a business
enterprise resource planning
factors influencing value sustainability
resource- based view
IT capability
17. Holds that the timing of the use of specialized knowledge can create a differentiation advantage as long as the knowledge remains unique
ES
shareholder value model
IS strategy triangle
co-oopetition
18. Coordinated set of actions to fulfill objectives - purposes - and goals
enterprise systems
enterprise architecture
strategy
CRM
19. Business process management
business process management (BPM) systems
value net
characteristics of a business process
BPM
20. Maintains that competitive advantage comes from the information resources of the firm; resources enable a firm to attain and sustain competitive advantage
What enterprise systems need to be integrated with
resource- based view
when business strategy changes
what enterprise systems replaced
21. Data in context (i.e. with relevance and purpose)
why enterprise systems tie a company to a vendor
information
hypercompetition
ERP
22. Clear and compelling statement of organization's purpose and what makes it unique
configurations for IT architecture
Long- term relationships with software vendors
processes vs. functions
mission
23. Inputs/outputs - tasks - decisions - metrics - 'swim lanes'
characteristics of a business process
information resources can either be..
silos
relationship between coopetition and strategic alliance
24. On a process flow diagram - a circle represents a...
Endpoint
configurations for IT architecture
enterprise resource planning
risks associated with using information systems to gain strategic advantage
25. Web- oriented architecture
WOA
when business strategy changes
architecture
All departments throughout a company
26. Service- oriented architecture
business process management (BPM) systems
BPM
SOA
service- oriented architecture
27. On a process flow diagram - a diamond represents a...
BPR
enterprise resource planning
major disadvantage of an enterprise system
Decision
28. The unique set of features of a company and its products that are perceived by the target market as significant and superior to the competition
shareholder value model
value chain
mainframe architecture
competitive advantage
29. An organization's hardware - operating systems - databases - telecommunications - legacy systems
silos
What enterprise systems need to be integrated with
when business process management systems are most useful
configurations for IT architecture
30. Negotiation - commitment - execution - assessment
31. An IT capability makes it possible for the firm to use its IT assets effectively
the business triangle
IT asset vs. capability
general process for developing is...
organizational strategy
32. ERPs make information available to...
SCM
TQM
All departments throughout a company
CRM
33. Organizations restructure common business processes to consolidate services like IT - human resources - finance
differentiation
major benefit of an enterprise system
shared services
silos
34. Software systems developed in the mid-90s which were not integrated across organizations and could not interface well with each other
what enterprise systems replaced
enterprise systems
when business process management systems are most useful
All departments throughout a company
35. Business process re- engineering
infrastructure
network effects
layers of enterprise architecture
BPR
36. Strategy where companies cooperate and compete at the same time with companies in its value net
layers of enterprise architecture
co-oopetition
SCM
IS strategy triangle
37. On a process flow diagram - a square represents a...
resource- based view vs. Porter's 5 Forces
resource- based view
relationship between coopetition and strategic alliance
Task
38. The value of a network node to a person or organization in a network increases when others join the network
External stakeholders
network effects
infrastructure
two essential characteristics of a business process
39. R/3 (made by SAP)
most widely used enterprise system
architecture
service- oriented architecture
difference between a process and a service
40. Anything that can be used by a firm in its processes for creating - producing - and/or offering its products
major disadvantage of an enterprise system
ERP
IT asset
What enterprise systems need to be integrated with
41. Enterprise resource planning
best practices (characteristic of ES)
cost leadership
ERP
total quality management (TQM)
42. Strategy where organization qualifies its product or service in a way that allows it to appear unique in the marketplace
F.O.A.M.A.
factors influencing value sustainability
relationship between coopetition and strategic alliance
differentiation
43. Class of IT applications used to enable information flow within and between business processes
mainframe architecture
value chain framework
enterprise systems
differentiation
44. Improves the way a company finds raw components it needs to make a product or service - manufactures that product or service - and delivers it to customers
enterprise systems are useful for this sort of organizational structure
three major categories of IT capabilities
information
supply chain management (SCM)
45. Framework for understanding the design of an organization; links together business processes - values & beliefs - management control systems - and tasks & structures
when information strategy changes
Long- term relationships with software vendors
architecture
business diamond
46. Information and organizational strategy must also change
processes vs. functions
unlimited resources model
when business strategy changes
enterprise systems
47. Description of goals of an organization - how these goals are realized by business processes - and how these business processes can be better served through technology
enterprise architecture
more efficient processes have
enterprise systems
risks associated with using information systems to gain strategic advantage
48. Includes data - technology - people - and processes
six sigma
shared services
why enterprise systems tie a company to a vendor
information resources
49. Includes organization's design and the choices it makes to define - set up - coordinate - and control its work processes
CRM
total quality management (TQM)
organizational strategy
six sigma
50. Tries to minimize risks and maximize benefits of change in an organization
hypercompetition
value chain
organizational change management
enterprise resource planning