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Test your basic knowledge |
Information Systems
Start Test
Study First
Subjects
:
engineering
,
it-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Incremental way of transforming business processes
Decision
total quality management (TQM)
shareholder value model
difference between a process and a service
2. Activities designed to learn more about customers' needs and behaviors to develop stronger relationships with them and enhance their value chains
customer relationship management (CRM)
halo effect
All departments throughout a company
what enterprise systems replaced
3. Tries to minimize risks and maximize benefits of change in an organization
focus
client
alignment
organizational change management
4. Utilizes a large base of resources that allows organization to outlast competitors by practicing a differentiation strategy
value net
ES
characteristics of a business process
unlimited resources model
5. Enterprise resource planning
ERP
SCM
client/server
organizational strategy
6. Can have coopetition w/o strategic alliance - can have strategic alliance w/o coopetition
relationship between coopetition and strategic alliance
organizational strategy
value chain framework
process
7. Framework for understanding the design of an organization; links together business processes - values & beliefs - management control systems - and tasks & structures
business diamond
differentiation
supply chain management (SCM)
enterprise systems are useful for this sort of organizational structure
8. On a process flow diagram - a diamond represents a...
Decision
Porter's 5 Forces
Ring and Van de Ven's stages of a strategic alliance
value net
9. Anything that can be used by a firm in its processes for creating - producing - and/or offering its products
enterprise resource planning
IT asset vs. capability
IT asset
risks associated with using information systems to gain strategic advantage
10. Systems that handle automated processes within and across organizations
business process management (BPM) systems
managerial levers
Porter's 5 Forces
resource- based view vs. Porter's 5 Forces
11. Negotiation - commitment - execution - assessment
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12. Strategy --> architecture --> infrastructure
managerial levers
general process for developing is...
halo effect
differentiation
13. Includes organization's design and the choices it makes to define - set up - coordinate - and control its work processes
when business strategy changes
why enterprise systems tie a company to a vendor
co-oopetition
organizational strategy
14. Incremental approach to changing business processes (a management program that seeks to improve the quality of process outputs by identifying and removing the causes of defects and variation in the various processes.)
value chain
resource- based view
six sigma
SCM
15. Strategy to goals to business requirements to architecture requirements to architecture to functional specifications to infrastructure specifications (hardware - software - data...)
business process management (BPM) systems
IS strategy triangle
more specific sub- steps in process from strategy to architecture to infrastructure
alignment
16. Enterprise systems
ES
when business strategy changes
characteristics of enterprise systems
strategic alliance
17. Software systems developed in the mid-90s which were not integrated across organizations and could not interface well with each other
P2P
disadvantages of enterprise system
what enterprise systems replaced
when business process management systems are most useful
18. Comprehensive software packages that incorporate all modules needed to run the operations of a business
value chain
information
enterprise resource planning
ES
19. Architecture where one software program (the client) requests and receives data and instructions from another software program (the server); computers running client programs usually require less computing resources
architecture
complementor
client/server
External stakeholders
20. Technical skills - IT management skills - relationship skills
architecture
three major categories of IT capabilities
when business process management systems are most useful
characteristics of enterprise systems
21. Highlights how IS add value to the primary and support activities of a firm's internal operations - customers - and supply chain
layers of enterprise architecture
value chain
TQM
shareholder value model
22. Businesses have to conform to the system - sometimes have to redesign processes to fit system
IT asset
alignment
infrastructure
major disadvantage of an enterprise system
23. Data in context (i.e. with relevance and purpose)
infrastructure
risks associated with using information systems to gain strategic advantage
information
components of the high cost of enterprise systems
24. Mainframe - client/server - SOA - P2P - WOA
what ERPs help companies do
configurations for IT architecture
two essential characteristics of a business process
when business process management systems are most useful
25. The situation in which a company's current and emerging business strategy is enabled - supported - and unconstrained by technology
alignment
differentiation
difference between a process and a service
enterprise systems are useful for this sort of organizational structure
26. Coordinated set of actions to fulfill objectives - purposes - and goals
strategy
when business process management systems are most useful
six sigma
organizational change management
27. Infrastructure - information - applications - processes - strategy
layers of enterprise architecture
more efficient processes have
process
Porter's Generic Strategies Framework
28. For changes in organizational structure - expensive - risky
major disadvantage of an enterprise system
disadvantages of enterprise system
Service - process
External stakeholders
29. Inputs/outputs - tasks - decisions - metrics - 'swim lanes'
architecture
characteristics of a business process
cost leadership
business strategy
30. Business strategy should not be affected because it is at a more abstract level
when information strategy changes
infrastructure
WOA
enterprise architecture
31. An IT capability makes it possible for the firm to use its IT assets effectively
IT asset vs. capability
SCM
network effects
relationship between coopetition and strategic alliance
32. Maintains that competitive advantage comes from the information resources of the firm; resources enable a firm to attain and sustain competitive advantage
competitive advantage
resource- based view
the business triangle
relationship between coopetition and strategic alliance
33. Manage fragmentation of information across an organization
hypercompetition
cost leadership
what ERPs help companies do
major disadvantage of an enterprise system
34. On a process flow diagram - a square represents a...
configurations for IT architecture
three major categories of IT capabilities
general process for developing is...
Task
35. Total quality management
the business triangle
Endpoint
TQM
two essential characteristics of a business process
36. Improves the way a company finds raw components it needs to make a product or service - manufactures that product or service - and delivers it to customers
supply chain management (SCM)
disadvantages of enterprise system
strategy
SCM
37. Everything that supports the flow and processing of information in an organization - including hardware - software - data and network components
major benefit of an enterprise system
infrastructure
characteristics of enterprise systems
unlimited resources model
38. The plan an organization uses in providing information services
layers of enterprise architecture
alignment
IS strategy
service- oriented architecture
39. Peer- to- peer
disadvantages of enterprise system
best practices (characteristic of ES)
major disadvantage of an enterprise system
P2P
40. Relates business strategy with IS and organizational strategy; business strategy at the top - organizational and information strategy at the base
IS strategy triangle
relationship between coopetition and strategic alliance
enterprise architecture
IS strategy
41. Awaking a sleeping giant - bad timing - poor implementation - failing to deliver what customers want - breaking the law
risks associated with using information systems to gain strategic advantage
shared services
major benefit of an enterprise system
client
42. Holds that the timing of the use of specialized knowledge can create a differentiation advantage as long as the knowledge remains unique
three major categories of IT capabilities
shareholder value model
layers of enterprise architecture
two essential characteristics of a business process
43. Says competition stems from lowering the cost to perform activities and adding value so buyers will pay more
alignment
disadvantages of enterprise system
value chain framework
shareholder value model
44. Plan of where a business seeks to go and how it plans to get there
architecture
risks associated with using information systems to gain strategic advantage
shareholder value model
business strategy
45. Business process re- engineering
business process reengineering (BPR)
enterprise systems
customer relationship management (CRM)
BPR
46. Enterprise systems reflect industry best practices for generic business processes
why enterprise systems tie a company to a vendor
focus
best practices (characteristic of ES)
hypercompetition
47. Inter- organizational relationship that affords one or more companies in the relationship a strategic advantage
managerial levers
D'aveni's model
strategic alliance
External stakeholders
48. Translates strategy into infrastructure - creating plans for the implementation
shareholder value model
architecture
shared services
mainframe architecture
49. Building components of software in a modular way; an architecture where business processes are built on a network - different parts of business functionality reside on different parts of the network - the parts can be combined and reused to create ap
Information Systems (IS)
service- oriented architecture
when business strategy changes
why enterprise systems tie a company to a vendor
50. Organizations restructure common business processes to consolidate services like IT - human resources - finance
What enterprise systems need to be integrated with
BPR
three major categories of IT capabilities
shared services