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Test your basic knowledge |
Information Systems
Start Test
Study First
Subjects
:
engineering
,
it-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Includes business - organizational - and information strategy; business strategy is at the top of the triangle because it guides the others
the business triangle
Ring and Van de Ven's stages of a strategic alliance
resource- based view
strategic alliance
2. The basic human tendency to make specific inferences on the basis of a general impression (EX: assuming that because a business is successful - it has good management-- ignoring other forces at work)
infrastructure
halo effect
best practices (characteristic of ES)
service- oriented architecture
3. Finance - operations - accounting - marketing - administration (functions or silos in a business)
organizational strategy
F.O.A.M.A.
best practices (characteristic of ES)
factors influencing value sustainability
4. Awaking a sleeping giant - bad timing - poor implementation - failing to deliver what customers want - breaking the law
business diamond
resource- based view vs. Porter's 5 Forces
risks associated with using information systems to gain strategic advantage
factors influencing value sustainability
5. On a process flow diagram - a square represents a...
characteristics of a business process
Task
business strategy
IT capability
6. Strategy --> architecture --> infrastructure
characteristics of enterprise systems
general process for developing is...
customer relationship management (CRM)
best practices (characteristic of ES)
7. On a process flow diagram - a diamond represents a...
WOA
alignment
Decision
unlimited resources model
8. Coordinated set of actions to fulfill objectives - purposes - and goals
strategy
SCM
when business process management systems are most useful
factors influencing value sustainability
9. Inter- organizational relationship that affords one or more companies in the relationship a strategic advantage
Ring and Van de Ven's stages of a strategic alliance
enterprise systems
strategic alliance
BPM
10. Assets or capabilities
information resources can either be..
processes vs. functions
when information strategy changes
client
11. Relates business strategy with IS and organizational strategy; business strategy at the top - organizational and information strategy at the base
IS strategy triangle
process
TOGAF
Service - process
12. Includes organization's design and the choices it makes to define - set up - coordinate - and control its work processes
factors influencing value sustainability
best practices (characteristic of ES)
BPR
organizational strategy
13. Software used to connect processes in one or more computers across a network
middleware...
value net
processes vs. functions
Long- term relationships with software vendors
14. Architecture where one software program (the client) requests and receives data and instructions from another software program (the server); computers running client programs usually require less computing resources
factors influencing value sustainability
focus
client/server
risks associated with using information systems to gain strategic advantage
15. For changes in organizational structure - expensive - risky
architecture
layers of enterprise architecture
P2P
disadvantages of enterprise system
16. Organizational - control - and cultural variables used by decision makers to effect changes in their organization
factors influencing value sustainability
ES
managerial levers
value chain
17. Highlights how IS add value to the primary and support activities of a firm's internal operations - customers - and supply chain
major benefit of an enterprise system
value chain
BPM
D'aveni's model
18. On a process flow diagram - a circle represents a...
Endpoint
External stakeholders
when business strategy changes
business process reengineering (BPR)
19. Customer relationship management
total quality management (TQM)
characteristics of enterprise systems
CRM
competitive advantage
20. Manage fragmentation of information across an organization
customer relationship management (CRM)
network effects
the business triangle
what ERPs help companies do
21. Enterprise systems reflect industry best practices for generic business processes
Task
best practices (characteristic of ES)
alignment
strategy
22. Something learned over time for the firm to create - produce - or offer its products
IT capability
disadvantages of enterprise system
characteristics of enterprise systems
Ring and Van de Ven's stages of a strategic alliance
23. Technical skills - IT management skills - relationship skills
silos
three major categories of IT capabilities
Ring and Van de Ven's stages of a strategic alliance
TOGAF
24. The unique set of features of a company and its products that are perceived by the target market as significant and superior to the competition
competitive advantage
strategy
the business triangle
IT capability
25. Fewer steps - fewer branches - fewer loops - and fewer decisions
network effects
characteristics of enterprise systems
more efficient processes have
when business process management systems are most useful
26. Businesses have to conform to the system - sometimes have to redesign processes to fit system
major disadvantage of an enterprise system
ES
SOA
ERP
27. R/3 (made by SAP)
factors influencing value sustainability
cost leadership
most widely used enterprise system
SOA
28. Activities designed to learn more about customers' needs and behaviors to develop stronger relationships with them and enhance their value chains
customer relationship management (CRM)
when business strategy changes
client
focus
29. Threat of new entrants - bargaining power of buyers - threat of substitute products or services - bargaining power of suppliers - rivalry among existing competitors
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30. Infrastructure - information - applications - processes - strategy
what enterprise systems replaced
more efficient processes have
two essential characteristics of a business process
layers of enterprise architecture
31. The plan an organization uses in providing information services
BPR
ES
IS strategy
when business strategy changes
32. Includes data - technology - people - and processes
information resources
configurations for IT architecture
what enterprise systems replaced
when business strategy changes
33. An IT capability makes it possible for the firm to use its IT assets effectively
IT asset vs. capability
IS strategy triangle
major benefit of an enterprise system
information resources can either be..
34. The situation in which a company's current and emerging business strategy is enabled - supported - and unconstrained by technology
alignment
Porter's Generic Strategies Framework
focus
enterprise resource planning
35. Ease of imitation - substitution - transfer
major benefit of an enterprise system
factors influencing value sustainability
IS strategy
process
36. Inputs/outputs - tasks - decisions - metrics - 'swim lanes'
characteristics of a business process
strategic alliance
client/server
cost leadership
37. Integration - packages - best practices - some assembly required - evolving
processes vs. functions
architecture
characteristics of enterprise systems
resource- based view
38. Business strategy should not be affected because it is at a more abstract level
when information strategy changes
IT asset vs. capability
business diamond
what ERPs help companies do
39. Company who offers a complementary product (e.g. milk complements cereal)
shared services
components of the high cost of enterprise systems
complementor
value chain
40. Firms achieve competitive advantage through cost leadership - differentiation - or focus
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41. Includes a company - its competitors - complementors - customers - suppliers
most widely used enterprise system
Ring and Van de Ven's stages of a strategic alliance
value net
differentiation
42. Incremental approach to changing business processes (a management program that seeks to improve the quality of process outputs by identifying and removing the causes of defects and variation in the various processes.)
value chain
co-oopetition
two essential characteristics of a business process
six sigma
43. Clear and compelling statement of organization's purpose and what makes it unique
major benefit of an enterprise system
mission
ERP
IS strategy triangle
44. Service- oriented architecture
three major categories of IT capabilities
SOA
what ERPs help companies do
middleware...
45. Inputs/outputs and tasks
when business strategy changes
unlimited resources model
two essential characteristics of a business process
What enterprise systems need to be integrated with
46. Improves the way a company finds raw components it needs to make a product or service - manufactures that product or service - and delivers it to customers
SOA
value chain
value net
supply chain management (SCM)
47. Because they are complex and usually need continual modification to meet the organizations needs
information
why enterprise systems tie a company to a vendor
Endpoint
organizational strategy
48. Utilizes a large base of resources that allows organization to outlast competitors by practicing a differentiation strategy
unlimited resources model
three major categories of IT capabilities
more specific sub- steps in process from strategy to architecture to infrastructure
factors influencing value sustainability
49. Enterprise systems
ES
Ring and Van de Ven's stages of a strategic alliance
value net
supply chain management (SCM)
50. Building components of software in a modular way; an architecture where business processes are built on a network - different parts of business functionality reside on different parts of the network - the parts can be combined and reused to create ap
three major categories of IT capabilities
service- oriented architecture
enterprise architecture
WOA