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Test your basic knowledge |
Information Systems
Start Test
Study First
Subjects
:
engineering
,
it-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Awaking a sleeping giant - bad timing - poor implementation - failing to deliver what customers want - breaking the law
Task
business process reengineering (BPR)
Service - process
risks associated with using information systems to gain strategic advantage
2. Strategy where organization limits its scope to a market segment and tailors its offerings to that group of customers using either cost or differentiation
focus
Decision
six sigma
components of the high cost of enterprise systems
3. Business process management
Porter's 5 Forces
characteristics of enterprise systems
BPM
organizational change management
4. Supply chain management
factors influencing value sustainability
strategy
SCM
shareholder value model
5. Radical way of transforming business processes
network effects
business process reengineering (BPR)
when business process management systems are most useful
middleware...
6. The open group architectural framework; designed to translate strategy into architecture and then into a detailed infrastructure using standardized Architecture Development Methodology
Long- term relationships with software vendors
TOGAF
components of the high cost of enterprise systems
client
7. ERPs make information available to...
the business triangle
All departments throughout a company
supply chain management (SCM)
client/server
8. Strategy --> architecture --> infrastructure
general process for developing is...
Long- term relationships with software vendors
more specific sub- steps in process from strategy to architecture to infrastructure
shared services
9. Suggests that speed and aggressiveness of the moves and countermoves create an environment in which advantages are rapidly created and eroded
hypercompetition
enterprise systems are useful for this sort of organizational structure
customer relationship management (CRM)
best practices (characteristic of ES)
10. Enterprise resource planning
major benefit of an enterprise system
total quality management (TQM)
ERP
SOA
11. An end user will usually notice a reduction in the performance of a ______ before a _______
External stakeholders
Service - process
the business triangle
two essential characteristics of a business process
12. Fewer steps - fewer branches - fewer loops - and fewer decisions
layers of enterprise architecture
differentiation
more efficient processes have
best practices (characteristic of ES)
13. Infrastructure - information - applications - processes - strategy
layers of enterprise architecture
organizational change management
Decision
difference between a process and a service
14. Includes data - technology - people - and processes
SCM
F.O.A.M.A.
information resources
business process reengineering (BPR)
15. Company who offers a complementary product (e.g. milk complements cereal)
general process for developing is...
silos
customer relationship management (CRM)
complementor
16. Mainframe - client/server - SOA - P2P - WOA
configurations for IT architecture
enterprise architecture
managerial levers
more specific sub- steps in process from strategy to architecture to infrastructure
17. Assets or capabilities
information resources can either be..
Porter's 5 Forces
major benefit of an enterprise system
process
18. Maintains that competitive advantage comes from the information resources of the firm; resources enable a firm to attain and sustain competitive advantage
All departments throughout a company
resource- based view
differentiation
organizational strategy
19. Technical skills - IT management skills - relationship skills
information resources
three major categories of IT capabilities
major benefit of an enterprise system
WOA
20. Building components of software in a modular way; an architecture where business processes are built on a network - different parts of business functionality reside on different parts of the network - the parts can be combined and reused to create ap
strategic alliance
service- oriented architecture
SCM
enterprise systems
21. Uses a large central computer that handles all the functionality of the system; common in legacy systems
mainframe architecture
organizational change management
Long- term relationships with software vendors
middleware...
22. Can have coopetition w/o strategic alliance - can have strategic alliance w/o coopetition
value chain framework
cost leadership
relationship between coopetition and strategic alliance
silos
23. Processes are horizontal across a corporation - many functional areas of the business will be involved in a process; functions are vertical silos in an organization (e.g. finance - operations - accounting - marketing - administration)
hypercompetition
processes vs. functions
what ERPs help companies do
unlimited resources model
24. Ease of imitation - substitution - transfer
when business strategy changes
D'aveni's model
factors influencing value sustainability
ES
25. Incremental way of transforming business processes
six sigma
configurations for IT architecture
total quality management (TQM)
disadvantages of enterprise system
26. When all the activities are in a predetermined order (not when steps vary in a process)
strategy
strategic alliance
when business process management systems are most useful
architecture
27. The plan an organization uses in providing information services
enterprise resource planning
infrastructure
IS strategy
information resources can either be..
28. Class of IT applications used to enable information flow within and between business processes
enterprise systems
Long- term relationships with software vendors
D'aveni's model
information
29. Web- oriented architecture
organizational strategy
WOA
service- oriented architecture
All departments throughout a company
30. Clear and compelling statement of organization's purpose and what makes it unique
What enterprise systems need to be integrated with
business process management (BPM) systems
network effects
mission
31. Integration - packages - best practices - some assembly required - evolving
network effects
characteristics of enterprise systems
WOA
SCM
32. Description of goals of an organization - how these goals are realized by business processes - and how these business processes can be better served through technology
Ring and Van de Ven's stages of a strategic alliance
resource- based view vs. Porter's 5 Forces
enterprise architecture
Porter's 5 Forces
33. Activities designed to learn more about customers' needs and behaviors to develop stronger relationships with them and enhance their value chains
customer relationship management (CRM)
Information Systems (IS)
information resources
when business strategy changes
34. Processes make services possible; processes have inputs and outputs - while service is a cycle (ongoing)
difference between a process and a service
Long- term relationships with software vendors
BPR
cost leadership
35. Says competition stems from lowering the cost to perform activities and adding value so buyers will pay more
risks associated with using information systems to gain strategic advantage
TQM
difference between a process and a service
value chain framework
36. On a process flow diagram - a square represents a...
shared services
Task
competitive advantage
more specific sub- steps in process from strategy to architecture to infrastructure
37. Utilizes a large base of resources that allows organization to outlast competitors by practicing a differentiation strategy
unlimited resources model
shareholder value model
characteristics of enterprise systems
organizational strategy
38. Technology - people - and processes that an organization uses to manage information
Information Systems (IS)
Endpoint
D'aveni's model
cost leadership
39. Business strategy should not be affected because it is at a more abstract level
What enterprise systems need to be integrated with
configurations for IT architecture
architecture
when information strategy changes
40. Software systems developed in the mid-90s which were not integrated across organizations and could not interface well with each other
what enterprise systems replaced
Porter's 5 Forces
Porter's Generic Strategies Framework
relationship between coopetition and strategic alliance
41. Includes a company - its competitors - complementors - customers - suppliers
value net
when business process management systems are most useful
major disadvantage of an enterprise system
process
42. Inter- organizational relationship that affords one or more companies in the relationship a strategic advantage
SOA
mainframe architecture
components of the high cost of enterprise systems
strategic alliance
43. Enterprise systems
mainframe architecture
ES
resource- based view
major benefit of an enterprise system
44. Data in context (i.e. with relevance and purpose)
Long- term relationships with software vendors
hypercompetition
Porter's Generic Strategies Framework
information
45. Organizational - control - and cultural variables used by decision makers to effect changes in their organization
what ERPs help companies do
network effects
processes vs. functions
managerial levers
46. Service- oriented architecture
SOA
Endpoint
focus
network effects
47. R/3 (made by SAP)
most widely used enterprise system
disadvantages of enterprise system
business diamond
enterprise systems are useful for this sort of organizational structure
48. Information and organizational strategy must also change
why enterprise systems tie a company to a vendor
six sigma
WOA
when business strategy changes
49. Speed and aggressive moves and coutermoves by a firm create competitive advantages
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50. An IT capability makes it possible for the firm to use its IT assets effectively
IT asset
shared services
IT asset vs. capability
what enterprise systems replaced