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Test your basic knowledge |
Information Systems
Start Test
Study First
Subjects
:
engineering
,
it-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Class of IT applications used to enable information flow within and between business processes
enterprise systems
ES
value chain
Porter's Generic Strategies Framework
2. Supply chain management
Decision
what enterprise systems replaced
SCM
WOA
3. Interrelated set of activities and tasks that turns inputs into outputs
Decision
process
Service - process
Ring and Van de Ven's stages of a strategic alliance
4. Incremental approach to changing business processes (a management program that seeks to improve the quality of process outputs by identifying and removing the causes of defects and variation in the various processes.)
resource- based view vs. Porter's 5 Forces
information resources
six sigma
information resources can either be..
5. Improves the way a company finds raw components it needs to make a product or service - manufactures that product or service - and delivers it to customers
IS strategy
supply chain management (SCM)
organizational strategy
silos
6. Firms achieve competitive advantage through cost leadership - differentiation - or focus
7. On a process flow diagram - a square represents a...
organizational change management
Task
alignment
resource- based view
8. Enterprise systems
External stakeholders
architecture
major benefit of an enterprise system
ES
9. Organizations restructure common business processes to consolidate services like IT - human resources - finance
six sigma
shared services
IS strategy triangle
most widely used enterprise system
10. Inter- organizational relationship that affords one or more companies in the relationship a strategic advantage
strategic alliance
mainframe architecture
organizational change management
network effects
11. Coordinated set of actions to fulfill objectives - purposes - and goals
configurations for IT architecture
strategy
three major categories of IT capabilities
Porter's Generic Strategies Framework
12. Inputs/outputs - tasks - decisions - metrics - 'swim lanes'
alignment
characteristics of a business process
when information strategy changes
business process reengineering (BPR)
13. Says competition stems from lowering the cost to perform activities and adding value so buyers will pay more
TQM
value chain framework
the business triangle
total quality management (TQM)
14. Processes are horizontal across a corporation - many functional areas of the business will be involved in a process; functions are vertical silos in an organization (e.g. finance - operations - accounting - marketing - administration)
client
when information strategy changes
processes vs. functions
focus
15. Highlights how IS add value to the primary and support activities of a firm's internal operations - customers - and supply chain
mission
shareholder value model
relationship between coopetition and strategic alliance
value chain
16. Strategy where organization qualifies its product or service in a way that allows it to appear unique in the marketplace
differentiation
P2P
Ring and Van de Ven's stages of a strategic alliance
the business triangle
17. Systems that handle automated processes within and across organizations
three major categories of IT capabilities
TQM
major disadvantage of an enterprise system
business process management (BPM) systems
18. Hardware - software - professional services - internal staff costs
components of the high cost of enterprise systems
what ERPs help companies do
resource- based view
P2P
19. Plan of where a business seeks to go and how it plans to get there
business strategy
general process for developing is...
two essential characteristics of a business process
architecture
20. Technology - people - and processes that an organization uses to manage information
What enterprise systems need to be integrated with
characteristics of enterprise systems
halo effect
Information Systems (IS)
21. Enterprise resource planning
Endpoint
IT asset vs. capability
Long- term relationships with software vendors
ERP
22. Tries to minimize risks and maximize benefits of change in an organization
difference between a process and a service
factors influencing value sustainability
information resources
organizational change management
23. Self- contained functional units
value net
factors influencing value sustainability
silos
halo effect
24. Web- oriented architecture
value net
WOA
SCM
layers of enterprise architecture
25. Software used to connect processes in one or more computers across a network
business process reengineering (BPR)
general process for developing is...
characteristics of enterprise systems
middleware...
26. Relates business strategy with IS and organizational strategy; business strategy at the top - organizational and information strategy at the base
best practices (characteristic of ES)
D'aveni's model
Endpoint
IS strategy triangle
27. Includes organization's design and the choices it makes to define - set up - coordinate - and control its work processes
configurations for IT architecture
organizational strategy
the business triangle
when information strategy changes
28. When all the activities are in a predetermined order (not when steps vary in a process)
when business process management systems are most useful
Task
CRM
TQM
29. Holds that the timing of the use of specialized knowledge can create a differentiation advantage as long as the knowledge remains unique
general process for developing is...
SCM
shareholder value model
D'aveni's model
30. Total quality management
middleware...
three major categories of IT capabilities
TQM
processes vs. functions
31. Awaking a sleeping giant - bad timing - poor implementation - failing to deliver what customers want - breaking the law
client
Porter's 5 Forces
CRM
risks associated with using information systems to gain strategic advantage
32. The situation in which a company's current and emerging business strategy is enabled - supported - and unconstrained by technology
alignment
Information Systems (IS)
unlimited resources model
WOA
33. Data in context (i.e. with relevance and purpose)
components of the high cost of enterprise systems
more specific sub- steps in process from strategy to architecture to infrastructure
information
supply chain management (SCM)
34. Everything that supports the flow and processing of information in an organization - including hardware - software - data and network components
ERP
infrastructure
business process management (BPM) systems
Service - process
35. Centralization (because they focus on integration)
mainframe architecture
enterprise systems are useful for this sort of organizational structure
organizational strategy
D'aveni's model
36. Radical way of transforming business processes
business process reengineering (BPR)
information resources can either be..
Decision
enterprise systems
37. An end user will usually notice a reduction in the performance of a ______ before a _______
architecture
Service - process
more efficient processes have
resource- based view
38. The plan an organization uses in providing information services
P2P
client/server
IS strategy
configurations for IT architecture
39. The value of a network node to a person or organization in a network increases when others join the network
co-oopetition
network effects
supply chain management (SCM)
IS strategy triangle
40. Organizational - control - and cultural variables used by decision makers to effect changes in their organization
managerial levers
complementor
why enterprise systems tie a company to a vendor
SCM
41. Business process re- engineering
relationship between coopetition and strategic alliance
BPR
layers of enterprise architecture
SCM
42. Framework for understanding the design of an organization; links together business processes - values & beliefs - management control systems - and tasks & structures
value net
business diamond
difference between a process and a service
halo effect
43. R/3 (made by SAP)
components of the high cost of enterprise systems
risks associated with using information systems to gain strategic advantage
most widely used enterprise system
layers of enterprise architecture
44. Description of goals of an organization - how these goals are realized by business processes - and how these business processes can be better served through technology
enterprise architecture
External stakeholders
enterprise systems are useful for this sort of organizational structure
focus
45. Service- oriented architecture
SOA
what enterprise systems replaced
when information strategy changes
the business triangle
46. Business process management
BPM
major benefit of an enterprise system
Service - process
organizational strategy
47. Because they are complex and usually need continual modification to meet the organizations needs
ERP
managerial levers
when information strategy changes
why enterprise systems tie a company to a vendor
48. Translates strategy into infrastructure - creating plans for the implementation
architecture
mission
configurations for IT architecture
process
49. Strategy where organization limits its scope to a market segment and tailors its offerings to that group of customers using either cost or differentiation
business diamond
focus
client/server
mainframe architecture
50. The basic human tendency to make specific inferences on the basis of a general impression (EX: assuming that because a business is successful - it has good management-- ignoring other forces at work)
configurations for IT architecture
halo effect
enterprise systems
silos