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Test your basic knowledge |
Information Systems
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Study First
Subjects
:
engineering
,
it-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Manage fragmentation of information across an organization
why enterprise systems tie a company to a vendor
silos
enterprise architecture
what ERPs help companies do
2. Software used to connect processes in one or more computers across a network
competitive advantage
middleware...
infrastructure
Ring and Van de Ven's stages of a strategic alliance
3. Class of IT applications used to enable information flow within and between business processes
processes vs. functions
network effects
enterprise systems
alignment
4. Strategy where organization limits its scope to a market segment and tailors its offerings to that group of customers using either cost or differentiation
organizational strategy
enterprise systems are useful for this sort of organizational structure
middleware...
focus
5. Ease of imitation - substitution - transfer
managerial levers
value chain
co-oopetition
factors influencing value sustainability
6. Organizational - control - and cultural variables used by decision makers to effect changes in their organization
more efficient processes have
What enterprise systems need to be integrated with
managerial levers
process
7. Businesses have to conform to the system - sometimes have to redesign processes to fit system
focus
unlimited resources model
major disadvantage of an enterprise system
configurations for IT architecture
8. The plan an organization uses in providing information services
IS strategy
more specific sub- steps in process from strategy to architecture to infrastructure
strategic alliance
best practices (characteristic of ES)
9. Anything that can be used by a firm in its processes for creating - producing - and/or offering its products
process
IT asset
enterprise systems
enterprise resource planning
10. Holds that the timing of the use of specialized knowledge can create a differentiation advantage as long as the knowledge remains unique
three major categories of IT capabilities
All departments throughout a company
shareholder value model
differentiation
11. Coordinated set of actions to fulfill objectives - purposes - and goals
IT asset
network effects
strategy
All departments throughout a company
12. Activities designed to learn more about customers' needs and behaviors to develop stronger relationships with them and enhance their value chains
customer relationship management (CRM)
IT capability
silos
ES
13. Building components of software in a modular way; an architecture where business processes are built on a network - different parts of business functionality reside on different parts of the network - the parts can be combined and reused to create ap
service- oriented architecture
characteristics of a business process
business process reengineering (BPR)
Decision
14. Software systems developed in the mid-90s which were not integrated across organizations and could not interface well with each other
when business process management systems are most useful
total quality management (TQM)
supply chain management (SCM)
what enterprise systems replaced
15. Includes business - organizational - and information strategy; business strategy is at the top of the triangle because it guides the others
ERP
differentiation
the business triangle
SOA
16. Integration - packages - best practices - some assembly required - evolving
information resources
characteristics of enterprise systems
enterprise systems
cost leadership
17. Everything that supports the flow and processing of information in an organization - including hardware - software - data and network components
resource- based view vs. Porter's 5 Forces
BPM
infrastructure
total quality management (TQM)
18. Clear and compelling statement of organization's purpose and what makes it unique
mission
processes vs. functions
more efficient processes have
IT capability
19. Organizations restructure common business processes to consolidate services like IT - human resources - finance
supply chain management (SCM)
shared services
processes vs. functions
silos
20. Threat of new entrants - bargaining power of buyers - threat of substitute products or services - bargaining power of suppliers - rivalry among existing competitors
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21. Improves the way a company finds raw components it needs to make a product or service - manufactures that product or service - and delivers it to customers
two essential characteristics of a business process
supply chain management (SCM)
configurations for IT architecture
six sigma
22. When all the activities are in a predetermined order (not when steps vary in a process)
when business process management systems are most useful
ES
the business triangle
TOGAF
23. Technical skills - IT management skills - relationship skills
WOA
three major categories of IT capabilities
What enterprise systems need to be integrated with
layers of enterprise architecture
24. Processes are horizontal across a corporation - many functional areas of the business will be involved in a process; functions are vertical silos in an organization (e.g. finance - operations - accounting - marketing - administration)
client
IT capability
characteristics of a business process
processes vs. functions
25. The value of a network node to a person or organization in a network increases when others join the network
network effects
Decision
the business triangle
focus
26. Says competition stems from lowering the cost to perform activities and adding value so buyers will pay more
focus
relationship between coopetition and strategic alliance
value net
value chain framework
27. Resource- based focuses on internal factors in an organization - focused on external factors in the industry
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28. The basic human tendency to make specific inferences on the basis of a general impression (EX: assuming that because a business is successful - it has good management-- ignoring other forces at work)
IT asset
halo effect
processes vs. functions
Decision
29. On a process flow diagram - a circle represents a...
processes vs. functions
All departments throughout a company
Endpoint
BPM
30. Strategy where companies cooperate and compete at the same time with companies in its value net
characteristics of a business process
resource- based view vs. Porter's 5 Forces
co-oopetition
two essential characteristics of a business process
31. The unique set of features of a company and its products that are perceived by the target market as significant and superior to the competition
factors influencing value sustainability
cost leadership
alignment
competitive advantage
32. Speed and aggressive moves and coutermoves by a firm create competitive advantages
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33. Allows functional areas of an organization to share information easily
major benefit of an enterprise system
value net
SCM
client
34. Includes a company - its competitors - complementors - customers - suppliers
general process for developing is...
characteristics of a business process
middleware...
value net
35. An IT capability makes it possible for the firm to use its IT assets effectively
three major categories of IT capabilities
enterprise systems
IT asset vs. capability
differentiation
36. Hardware - software - professional services - internal staff costs
silos
middleware...
when business strategy changes
components of the high cost of enterprise systems
37. Inputs/outputs and tasks
business strategy
service- oriented architecture
two essential characteristics of a business process
managerial levers
38. Awaking a sleeping giant - bad timing - poor implementation - failing to deliver what customers want - breaking the law
value net
risks associated with using information systems to gain strategic advantage
ERP
best practices (characteristic of ES)
39. Strategy where organization qualifies its product or service in a way that allows it to appear unique in the marketplace
mainframe architecture
IT capability
differentiation
organizational strategy
40. Description of goals of an organization - how these goals are realized by business processes - and how these business processes can be better served through technology
TQM
client
enterprise architecture
service- oriented architecture
41. Uses a large central computer that handles all the functionality of the system; common in legacy systems
F.O.A.M.A.
why enterprise systems tie a company to a vendor
managerial levers
mainframe architecture
42. Strategy --> architecture --> infrastructure
Long- term relationships with software vendors
supply chain management (SCM)
shareholder value model
general process for developing is...
43. Comprehensive software packages that incorporate all modules needed to run the operations of a business
enterprise architecture
when business strategy changes
service- oriented architecture
enterprise resource planning
44. Framework for understanding the design of an organization; links together business processes - values & beliefs - management control systems - and tasks & structures
enterprise systems are useful for this sort of organizational structure
shared services
SOA
business diamond
45. Data in context (i.e. with relevance and purpose)
process
information
IS strategy
value chain framework
46. Strategy where organization aims to be the lowest- cost producer in the marketplace
more specific sub- steps in process from strategy to architecture to infrastructure
cost leadership
Porter's Generic Strategies Framework
IT asset
47. Infrastructure - information - applications - processes - strategy
configurations for IT architecture
client
layers of enterprise architecture
why enterprise systems tie a company to a vendor
48. Firms achieve competitive advantage through cost leadership - differentiation - or focus
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49. An end user will usually notice a reduction in the performance of a ______ before a _______
silos
resource- based view vs. Porter's 5 Forces
major disadvantage of an enterprise system
Service - process
50. Mainframe - client/server - SOA - P2P - WOA
enterprise systems
value chain
enterprise resource planning
configurations for IT architecture
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