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Test your basic knowledge |
Information Systems
Start Test
Study First
Subjects
:
engineering
,
it-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Holds that the timing of the use of specialized knowledge can create a differentiation advantage as long as the knowledge remains unique
shareholder value model
What enterprise systems need to be integrated with
IT asset
customer relationship management (CRM)
2. Inputs/outputs - tasks - decisions - metrics - 'swim lanes'
co-oopetition
Service - process
when information strategy changes
characteristics of a business process
3. Resource- based focuses on internal factors in an organization - focused on external factors in the industry
4. Plan of where a business seeks to go and how it plans to get there
focus
client
IT asset
business strategy
5. Enterprise resource planning
organizational change management
ERP
client
unlimited resources model
6. Incremental approach to changing business processes (a management program that seeks to improve the quality of process outputs by identifying and removing the causes of defects and variation in the various processes.)
enterprise architecture
focus
information
six sigma
7. Business strategy should not be affected because it is at a more abstract level
when information strategy changes
information
more specific sub- steps in process from strategy to architecture to infrastructure
customer relationship management (CRM)
8. Technology - people - and processes that an organization uses to manage information
IT asset
Information Systems (IS)
value chain framework
total quality management (TQM)
9. Tries to minimize risks and maximize benefits of change in an organization
characteristics of enterprise systems
IT asset vs. capability
enterprise architecture
organizational change management
10. Includes data - technology - people - and processes
general process for developing is...
what enterprise systems replaced
information resources
three major categories of IT capabilities
11. Relates business strategy with IS and organizational strategy; business strategy at the top - organizational and information strategy at the base
WOA
IS strategy triangle
shareholder value model
differentiation
12. Utilizes a large base of resources that allows organization to outlast competitors by practicing a differentiation strategy
All departments throughout a company
Decision
client/server
unlimited resources model
13. Data in context (i.e. with relevance and purpose)
Long- term relationships with software vendors
process
information
when business strategy changes
14. Businesses have to conform to the system - sometimes have to redesign processes to fit system
Endpoint
major disadvantage of an enterprise system
unlimited resources model
when information strategy changes
15. Strategy --> architecture --> infrastructure
SOA
value chain framework
business diamond
general process for developing is...
16. Architecture where one software program (the client) requests and receives data and instructions from another software program (the server); computers running client programs usually require less computing resources
service- oriented architecture
client/server
CRM
client
17. Coordinated set of actions to fulfill objectives - purposes - and goals
strategy
supply chain management (SCM)
business process reengineering (BPR)
the business triangle
18. Strategy where organization qualifies its product or service in a way that allows it to appear unique in the marketplace
F.O.A.M.A.
differentiation
alignment
enterprise resource planning
19. Interrelated set of activities and tasks that turns inputs into outputs
organizational change management
architecture
process
Ring and Van de Ven's stages of a strategic alliance
20. On a process flow diagram - a square represents a...
Task
managerial levers
major benefit of an enterprise system
shareholder value model
21. Organizations restructure common business processes to consolidate services like IT - human resources - finance
two essential characteristics of a business process
resource- based view
information
shared services
22. Speed and aggressive moves and coutermoves by a firm create competitive advantages
23. Improves the way a company finds raw components it needs to make a product or service - manufactures that product or service - and delivers it to customers
process
supply chain management (SCM)
business strategy
information resources can either be..
24. Maintains that competitive advantage comes from the information resources of the firm; resources enable a firm to attain and sustain competitive advantage
resource- based view
CRM
why enterprise systems tie a company to a vendor
business process management (BPM) systems
25. Building components of software in a modular way; an architecture where business processes are built on a network - different parts of business functionality reside on different parts of the network - the parts can be combined and reused to create ap
service- oriented architecture
Decision
ERP
managerial levers
26. Supply chain management
six sigma
when information strategy changes
SCM
value chain
27. The unique set of features of a company and its products that are perceived by the target market as significant and superior to the competition
CRM
differentiation
enterprise systems
competitive advantage
28. R/3 (made by SAP)
shared services
most widely used enterprise system
enterprise systems are useful for this sort of organizational structure
CRM
29. Business process re- engineering
BPR
SOA
IT asset
Porter's Generic Strategies Framework
30. Something learned over time for the firm to create - produce - or offer its products
IT capability
customer relationship management (CRM)
strategy
hypercompetition
31. Software program that requests and receives data and instructions from another
client
BPM
TOGAF
enterprise systems are useful for this sort of organizational structure
32. Everything that supports the flow and processing of information in an organization - including hardware - software - data and network components
CRM
client
infrastructure
business process reengineering (BPR)
33. Systems that handle automated processes within and across organizations
when business strategy changes
middleware...
managerial levers
business process management (BPM) systems
34. Includes a company - its competitors - complementors - customers - suppliers
P2P
information resources
value net
two essential characteristics of a business process
35. When all the activities are in a predetermined order (not when steps vary in a process)
when business process management systems are most useful
resource- based view vs. Porter's 5 Forces
IT asset vs. capability
IS strategy triangle
36. Strategy where organization aims to be the lowest- cost producer in the marketplace
Service - process
cost leadership
business process reengineering (BPR)
what ERPs help companies do
37. Strategy where organization limits its scope to a market segment and tailors its offerings to that group of customers using either cost or differentiation
silos
Ring and Van de Ven's stages of a strategic alliance
focus
Decision
38. ERPs make information available to...
major benefit of an enterprise system
All departments throughout a company
organizational strategy
value chain framework
39. Hardware - software - professional services - internal staff costs
components of the high cost of enterprise systems
characteristics of a business process
organizational change management
Endpoint
40. Translates strategy into infrastructure - creating plans for the implementation
characteristics of enterprise systems
architecture
IT asset vs. capability
complementor
41. Business process management
more specific sub- steps in process from strategy to architecture to infrastructure
business strategy
major disadvantage of an enterprise system
BPM
42. Customer relationship management
CRM
business process reengineering (BPR)
general process for developing is...
BPM
43. Can have coopetition w/o strategic alliance - can have strategic alliance w/o coopetition
WOA
middleware...
relationship between coopetition and strategic alliance
resource- based view vs. Porter's 5 Forces
44. Firms achieve competitive advantage through cost leadership - differentiation - or focus
45. The situation in which a company's current and emerging business strategy is enabled - supported - and unconstrained by technology
alignment
Endpoint
All departments throughout a company
when information strategy changes
46. The basic human tendency to make specific inferences on the basis of a general impression (EX: assuming that because a business is successful - it has good management-- ignoring other forces at work)
Endpoint
halo effect
IT capability
Decision
47. Technical skills - IT management skills - relationship skills
three major categories of IT capabilities
best practices (characteristic of ES)
when business process management systems are most useful
Long- term relationships with software vendors
48. Radical way of transforming business processes
business diamond
business process reengineering (BPR)
mainframe architecture
BPM
49. Ease of imitation - substitution - transfer
value net
major disadvantage of an enterprise system
factors influencing value sustainability
when business strategy changes
50. Organizational - control - and cultural variables used by decision makers to effect changes in their organization
managerial levers
business strategy
Decision
when information strategy changes