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Test your basic knowledge |
Information Systems
Start Test
Study First
Subjects
:
engineering
,
it-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Organizational - control - and cultural variables used by decision makers to effect changes in their organization
managerial levers
configurations for IT architecture
middleware...
business process reengineering (BPR)
2. The open group architectural framework; designed to translate strategy into architecture and then into a detailed infrastructure using standardized Architecture Development Methodology
three major categories of IT capabilities
TOGAF
general process for developing is...
WOA
3. Business process management
BPM
six sigma
hypercompetition
the business triangle
4. Hardware - software - professional services - internal staff costs
strategic alliance
Decision
major benefit of an enterprise system
components of the high cost of enterprise systems
5. Holds that the timing of the use of specialized knowledge can create a differentiation advantage as long as the knowledge remains unique
What enterprise systems need to be integrated with
shareholder value model
when business process management systems are most useful
major benefit of an enterprise system
6. Strategy to goals to business requirements to architecture requirements to architecture to functional specifications to infrastructure specifications (hardware - software - data...)
TQM
difference between a process and a service
IS strategy
more specific sub- steps in process from strategy to architecture to infrastructure
7. When all the activities are in a predetermined order (not when steps vary in a process)
when business process management systems are most useful
what ERPs help companies do
organizational strategy
CRM
8. Awaking a sleeping giant - bad timing - poor implementation - failing to deliver what customers want - breaking the law
business process reengineering (BPR)
risks associated with using information systems to gain strategic advantage
co-oopetition
Long- term relationships with software vendors
9. The value of a network node to a person or organization in a network increases when others join the network
network effects
strategic alliance
what ERPs help companies do
middleware...
10. Can have coopetition w/o strategic alliance - can have strategic alliance w/o coopetition
enterprise systems are useful for this sort of organizational structure
relationship between coopetition and strategic alliance
cost leadership
Decision
11. Anything that can be used by a firm in its processes for creating - producing - and/or offering its products
IT asset
business process management (BPM) systems
business strategy
hypercompetition
12. Organizations restructure common business processes to consolidate services like IT - human resources - finance
process
IT asset vs. capability
client
shared services
13. Technical skills - IT management skills - relationship skills
P2P
organizational change management
three major categories of IT capabilities
managerial levers
14. Peer- to- peer
P2P
network effects
TOGAF
business diamond
15. Enterprise resource planning
ERP
silos
SOA
alignment
16. Activities designed to learn more about customers' needs and behaviors to develop stronger relationships with them and enhance their value chains
mainframe architecture
customer relationship management (CRM)
components of the high cost of enterprise systems
CRM
17. Business process re- engineering
D'aveni's model
halo effect
hypercompetition
BPR
18. Enterprise systems
SOA
enterprise resource planning
ES
shared services
19. Comprehensive software packages that incorporate all modules needed to run the operations of a business
architecture
enterprise resource planning
enterprise systems
characteristics of enterprise systems
20. Class of IT applications used to enable information flow within and between business processes
most widely used enterprise system
resource- based view vs. Porter's 5 Forces
enterprise systems
managerial levers
21. Includes a company - its competitors - complementors - customers - suppliers
unlimited resources model
value net
SOA
P2P
22. Tries to minimize risks and maximize benefits of change in an organization
total quality management (TQM)
Ring and Van de Ven's stages of a strategic alliance
Information Systems (IS)
organizational change management
23. Supply chain management
why enterprise systems tie a company to a vendor
SCM
general process for developing is...
more efficient processes have
24. Utilizes a large base of resources that allows organization to outlast competitors by practicing a differentiation strategy
unlimited resources model
P2P
components of the high cost of enterprise systems
risks associated with using information systems to gain strategic advantage
25. Plan of where a business seeks to go and how it plans to get there
managerial levers
when business process management systems are most useful
client
business strategy
26. Architecture where one software program (the client) requests and receives data and instructions from another software program (the server); computers running client programs usually require less computing resources
customer relationship management (CRM)
value chain
client/server
SOA
27. Strategy where organization aims to be the lowest- cost producer in the marketplace
information
F.O.A.M.A.
cost leadership
unlimited resources model
28. Inputs/outputs and tasks
ES
business strategy
two essential characteristics of a business process
information resources
29. Uses a large central computer that handles all the functionality of the system; common in legacy systems
value chain framework
architecture
ERP
mainframe architecture
30. Software used to connect processes in one or more computers across a network
middleware...
business process management (BPM) systems
CRM
organizational change management
31. Something learned over time for the firm to create - produce - or offer its products
factors influencing value sustainability
IT capability
What enterprise systems need to be integrated with
process
32. On a process flow diagram - a square represents a...
strategy
Task
shareholder value model
unlimited resources model
33. Processes make services possible; processes have inputs and outputs - while service is a cycle (ongoing)
information
strategic alliance
IS strategy
difference between a process and a service
34. Clear and compelling statement of organization's purpose and what makes it unique
organizational change management
when business strategy changes
enterprise systems are useful for this sort of organizational structure
mission
35. An end user will usually notice a reduction in the performance of a ______ before a _______
major disadvantage of an enterprise system
Service - process
client
Task
36. Data in context (i.e. with relevance and purpose)
External stakeholders
information
processes vs. functions
infrastructure
37. Translates strategy into infrastructure - creating plans for the implementation
architecture
External stakeholders
value chain framework
Porter's 5 Forces
38. Software program that requests and receives data and instructions from another
client/server
Decision
more efficient processes have
client
39. ERP II makes information available to...
Long- term relationships with software vendors
characteristics of a business process
External stakeholders
SOA
40. Includes data - technology - people - and processes
information resources
customer relationship management (CRM)
three major categories of IT capabilities
characteristics of a business process
41. Information and organizational strategy must also change
configurations for IT architecture
when information strategy changes
WOA
when business strategy changes
42. Fewer steps - fewer branches - fewer loops - and fewer decisions
three major categories of IT capabilities
IT asset
more efficient processes have
business process management (BPM) systems
43. Firms achieve competitive advantage through cost leadership - differentiation - or focus
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44. Improves the way a company finds raw components it needs to make a product or service - manufactures that product or service - and delivers it to customers
value chain
alignment
organizational change management
supply chain management (SCM)
45. Infrastructure - information - applications - processes - strategy
when business strategy changes
enterprise systems are useful for this sort of organizational structure
layers of enterprise architecture
co-oopetition
46. Software systems developed in the mid-90s which were not integrated across organizations and could not interface well with each other
IT asset vs. capability
enterprise systems
BPR
what enterprise systems replaced
47. Web- oriented architecture
Decision
WOA
when business process management systems are most useful
information
48. Allows functional areas of an organization to share information easily
processes vs. functions
major benefit of an enterprise system
hypercompetition
ERP
49. Interrelated set of activities and tasks that turns inputs into outputs
process
components of the high cost of enterprise systems
information
SCM
50. Because they are complex and usually need continual modification to meet the organizations needs
Decision
ERP
Ring and Van de Ven's stages of a strategic alliance
why enterprise systems tie a company to a vendor