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Test your basic knowledge |
Information Systems
Start Test
Study First
Subjects
:
engineering
,
it-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. The plan an organization uses in providing information services
F.O.A.M.A.
Porter's Generic Strategies Framework
Information Systems (IS)
IS strategy
2. Supply chain management
SCM
the business triangle
characteristics of a business process
shareholder value model
3. Business process management
BPM
disadvantages of enterprise system
mainframe architecture
Task
4. Can have coopetition w/o strategic alliance - can have strategic alliance w/o coopetition
BPR
focus
relationship between coopetition and strategic alliance
Porter's 5 Forces
5. Ease of imitation - substitution - transfer
All departments throughout a company
organizational strategy
factors influencing value sustainability
service- oriented architecture
6. Includes organization's design and the choices it makes to define - set up - coordinate - and control its work processes
organizational strategy
halo effect
External stakeholders
client
7. Includes business - organizational - and information strategy; business strategy is at the top of the triangle because it guides the others
TQM
IS strategy
the business triangle
customer relationship management (CRM)
8. The open group architectural framework; designed to translate strategy into architecture and then into a detailed infrastructure using standardized Architecture Development Methodology
layers of enterprise architecture
TOGAF
enterprise systems
business process reengineering (BPR)
9. An organization's hardware - operating systems - databases - telecommunications - legacy systems
value chain framework
What enterprise systems need to be integrated with
what ERPs help companies do
middleware...
10. Total quality management
TQM
Service - process
mainframe architecture
resource- based view vs. Porter's 5 Forces
11. Includes a company - its competitors - complementors - customers - suppliers
value net
when information strategy changes
business process management (BPM) systems
organizational change management
12. Architecture where one software program (the client) requests and receives data and instructions from another software program (the server); computers running client programs usually require less computing resources
difference between a process and a service
client/server
when business process management systems are most useful
SCM
13. Assets or capabilities
information resources can either be..
value chain
differentiation
competitive advantage
14. Processes make services possible; processes have inputs and outputs - while service is a cycle (ongoing)
general process for developing is...
IS strategy triangle
difference between a process and a service
organizational change management
15. Peer- to- peer
P2P
What enterprise systems need to be integrated with
resource- based view vs. Porter's 5 Forces
halo effect
16. Strategy where organization limits its scope to a market segment and tailors its offerings to that group of customers using either cost or differentiation
focus
SOA
Decision
three major categories of IT capabilities
17. Description of goals of an organization - how these goals are realized by business processes - and how these business processes can be better served through technology
IS strategy triangle
CRM
Ring and Van de Ven's stages of a strategic alliance
enterprise architecture
18. Anything that can be used by a firm in its processes for creating - producing - and/or offering its products
enterprise architecture
the business triangle
IT asset
co-oopetition
19. On a process flow diagram - a square represents a...
Task
co-oopetition
focus
information resources
20. Strategy to goals to business requirements to architecture requirements to architecture to functional specifications to infrastructure specifications (hardware - software - data...)
co-oopetition
disadvantages of enterprise system
more specific sub- steps in process from strategy to architecture to infrastructure
best practices (characteristic of ES)
21. Manage fragmentation of information across an organization
What enterprise systems need to be integrated with
relationship between coopetition and strategic alliance
what ERPs help companies do
SCM
22. Software systems developed in the mid-90s which were not integrated across organizations and could not interface well with each other
when information strategy changes
what enterprise systems replaced
TOGAF
managerial levers
23. Holds that the timing of the use of specialized knowledge can create a differentiation advantage as long as the knowledge remains unique
What enterprise systems need to be integrated with
shareholder value model
cost leadership
relationship between coopetition and strategic alliance
24. Information and organizational strategy must also change
when business strategy changes
resource- based view vs. Porter's 5 Forces
customer relationship management (CRM)
enterprise systems
25. Inputs/outputs - tasks - decisions - metrics - 'swim lanes'
alignment
characteristics of a business process
what enterprise systems replaced
major disadvantage of an enterprise system
26. Improves the way a company finds raw components it needs to make a product or service - manufactures that product or service - and delivers it to customers
supply chain management (SCM)
organizational strategy
ES
major disadvantage of an enterprise system
27. Highlights how IS add value to the primary and support activities of a firm's internal operations - customers - and supply chain
value chain
infrastructure
major benefit of an enterprise system
business process reengineering (BPR)
28. Incremental way of transforming business processes
characteristics of a business process
enterprise architecture
enterprise systems are useful for this sort of organizational structure
total quality management (TQM)
29. Business process re- engineering
hypercompetition
BPR
silos
why enterprise systems tie a company to a vendor
30. Service- oriented architecture
service- oriented architecture
competitive advantage
SOA
resource- based view vs. Porter's 5 Forces
31. Inter- organizational relationship that affords one or more companies in the relationship a strategic advantage
strategic alliance
what enterprise systems replaced
complementor
Porter's Generic Strategies Framework
32. Inputs/outputs and tasks
CRM
IT asset vs. capability
two essential characteristics of a business process
Long- term relationships with software vendors
33. Enterprise resource planning
business process reengineering (BPR)
processes vs. functions
ERP
business diamond
34. R/3 (made by SAP)
TQM
most widely used enterprise system
middleware...
All departments throughout a company
35. Mainframe - client/server - SOA - P2P - WOA
value chain framework
service- oriented architecture
enterprise systems are useful for this sort of organizational structure
configurations for IT architecture
36. Hardware - software - professional services - internal staff costs
process
Ring and Van de Ven's stages of a strategic alliance
IT asset
components of the high cost of enterprise systems
37. Customer relationship management
IT asset vs. capability
Endpoint
characteristics of enterprise systems
CRM
38. On a process flow diagram - a circle represents a...
major disadvantage of an enterprise system
strategy
supply chain management (SCM)
Endpoint
39. On a process flow diagram - a diamond represents a...
Decision
best practices (characteristic of ES)
organizational change management
Long- term relationships with software vendors
40. Plan of where a business seeks to go and how it plans to get there
shareholder value model
business strategy
components of the high cost of enterprise systems
BPR
41. Relates business strategy with IS and organizational strategy; business strategy at the top - organizational and information strategy at the base
client
IS strategy triangle
WOA
alignment
42. Class of IT applications used to enable information flow within and between business processes
enterprise systems
customer relationship management (CRM)
strategic alliance
IS strategy
43. Includes data - technology - people - and processes
information
information resources
major benefit of an enterprise system
All departments throughout a company
44. The unique set of features of a company and its products that are perceived by the target market as significant and superior to the competition
BPM
Information Systems (IS)
competitive advantage
differentiation
45. Utilizes a large base of resources that allows organization to outlast competitors by practicing a differentiation strategy
unlimited resources model
two essential characteristics of a business process
disadvantages of enterprise system
BPM
46. Strategy where companies cooperate and compete at the same time with companies in its value net
strategic alliance
co-oopetition
Decision
disadvantages of enterprise system
47. The situation in which a company's current and emerging business strategy is enabled - supported - and unconstrained by technology
alignment
halo effect
customer relationship management (CRM)
managerial levers
48. Strategy where organization qualifies its product or service in a way that allows it to appear unique in the marketplace
Long- term relationships with software vendors
What enterprise systems need to be integrated with
characteristics of enterprise systems
differentiation
49. An IT capability makes it possible for the firm to use its IT assets effectively
ES
IT asset vs. capability
BPR
supply chain management (SCM)
50. Because they are complex and usually need continual modification to meet the organizations needs
value chain
silos
Information Systems (IS)
why enterprise systems tie a company to a vendor