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Test your basic knowledge |
Information Systems
Start Test
Study First
Subjects
:
engineering
,
it-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Strategy to goals to business requirements to architecture requirements to architecture to functional specifications to infrastructure specifications (hardware - software - data...)
components of the high cost of enterprise systems
more specific sub- steps in process from strategy to architecture to infrastructure
the business triangle
strategy
2. Service- oriented architecture
hypercompetition
IS strategy triangle
SOA
major benefit of an enterprise system
3. Because they are complex and usually need continual modification to meet the organizations needs
F.O.A.M.A.
IT asset vs. capability
why enterprise systems tie a company to a vendor
SCM
4. Data in context (i.e. with relevance and purpose)
WOA
information
TQM
customer relationship management (CRM)
5. Framework for understanding the design of an organization; links together business processes - values & beliefs - management control systems - and tasks & structures
BPM
three major categories of IT capabilities
business diamond
when business process management systems are most useful
6. Strategy --> architecture --> infrastructure
general process for developing is...
two essential characteristics of a business process
value chain
three major categories of IT capabilities
7. Threat of new entrants - bargaining power of buyers - threat of substitute products or services - bargaining power of suppliers - rivalry among existing competitors
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8. Negotiation - commitment - execution - assessment
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9. Suggests that speed and aggressiveness of the moves and countermoves create an environment in which advantages are rapidly created and eroded
relationship between coopetition and strategic alliance
hypercompetition
shareholder value model
ES
10. Technology - people - and processes that an organization uses to manage information
relationship between coopetition and strategic alliance
Information Systems (IS)
IS strategy triangle
when business process management systems are most useful
11. Strategy where organization limits its scope to a market segment and tailors its offerings to that group of customers using either cost or differentiation
P2P
business process management (BPM) systems
Porter's Generic Strategies Framework
focus
12. Includes organization's design and the choices it makes to define - set up - coordinate - and control its work processes
process
alignment
most widely used enterprise system
organizational strategy
13. Strategy where companies cooperate and compete at the same time with companies in its value net
difference between a process and a service
why enterprise systems tie a company to a vendor
enterprise systems are useful for this sort of organizational structure
co-oopetition
14. Business process re- engineering
BPR
Information Systems (IS)
why enterprise systems tie a company to a vendor
most widely used enterprise system
15. An organization's hardware - operating systems - databases - telecommunications - legacy systems
organizational strategy
What enterprise systems need to be integrated with
best practices (characteristic of ES)
processes vs. functions
16. On a process flow diagram - a diamond represents a...
Decision
information
enterprise resource planning
what ERPs help companies do
17. Description of goals of an organization - how these goals are realized by business processes - and how these business processes can be better served through technology
resource- based view vs. Porter's 5 Forces
business process reengineering (BPR)
enterprise architecture
alignment
18. Firms achieve competitive advantage through cost leadership - differentiation - or focus
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19. The situation in which a company's current and emerging business strategy is enabled - supported - and unconstrained by technology
enterprise architecture
two essential characteristics of a business process
alignment
IS strategy triangle
20. Strategy where organization qualifies its product or service in a way that allows it to appear unique in the marketplace
ES
differentiation
when business strategy changes
characteristics of enterprise systems
21. Activities designed to learn more about customers' needs and behaviors to develop stronger relationships with them and enhance their value chains
architecture
customer relationship management (CRM)
IT asset vs. capability
why enterprise systems tie a company to a vendor
22. Class of IT applications used to enable information flow within and between business processes
differentiation
enterprise systems
resource- based view vs. Porter's 5 Forces
components of the high cost of enterprise systems
23. Highlights how IS add value to the primary and support activities of a firm's internal operations - customers - and supply chain
value chain
six sigma
resource- based view vs. Porter's 5 Forces
why enterprise systems tie a company to a vendor
24. Includes a company - its competitors - complementors - customers - suppliers
focus
supply chain management (SCM)
value net
BPR
25. Software program that requests and receives data and instructions from another
P2P
shared services
enterprise architecture
client
26. Total quality management
TQM
what enterprise systems replaced
when business process management systems are most useful
ES
27. Web- oriented architecture
WOA
risks associated with using information systems to gain strategic advantage
major benefit of an enterprise system
halo effect
28. R/3 (made by SAP)
layers of enterprise architecture
client
most widely used enterprise system
disadvantages of enterprise system
29. Incremental way of transforming business processes
organizational strategy
shareholder value model
total quality management (TQM)
disadvantages of enterprise system
30. Enterprise systems
middleware...
risks associated with using information systems to gain strategic advantage
ES
unlimited resources model
31. ERP II makes information available to...
External stakeholders
organizational change management
total quality management (TQM)
more specific sub- steps in process from strategy to architecture to infrastructure
32. Architecture where one software program (the client) requests and receives data and instructions from another software program (the server); computers running client programs usually require less computing resources
components of the high cost of enterprise systems
All departments throughout a company
client/server
co-oopetition
33. Radical way of transforming business processes
business process reengineering (BPR)
middleware...
WOA
IT asset
34. Integration - packages - best practices - some assembly required - evolving
strategy
customer relationship management (CRM)
characteristics of enterprise systems
External stakeholders
35. Supply chain management
major benefit of an enterprise system
organizational change management
architecture
SCM
36. Coordinated set of actions to fulfill objectives - purposes - and goals
enterprise systems are useful for this sort of organizational structure
Porter's 5 Forces
strategy
External stakeholders
37. Clear and compelling statement of organization's purpose and what makes it unique
difference between a process and a service
two essential characteristics of a business process
mission
middleware...
38. On a process flow diagram - a square represents a...
Task
why enterprise systems tie a company to a vendor
focus
silos
39. Manage fragmentation of information across an organization
enterprise systems are useful for this sort of organizational structure
halo effect
what enterprise systems replaced
what ERPs help companies do
40. The basic human tendency to make specific inferences on the basis of a general impression (EX: assuming that because a business is successful - it has good management-- ignoring other forces at work)
complementor
disadvantages of enterprise system
halo effect
silos
41. Organizations restructure common business processes to consolidate services like IT - human resources - finance
mainframe architecture
What enterprise systems need to be integrated with
shared services
F.O.A.M.A.
42. An end user will usually notice a reduction in the performance of a ______ before a _______
Service - process
information resources can either be..
business diamond
characteristics of a business process
43. Inputs/outputs and tasks
two essential characteristics of a business process
strategy
hypercompetition
information resources can either be..
44. Maintains that competitive advantage comes from the information resources of the firm; resources enable a firm to attain and sustain competitive advantage
resource- based view
when business process management systems are most useful
strategic alliance
What enterprise systems need to be integrated with
45. Fewer steps - fewer branches - fewer loops - and fewer decisions
more efficient processes have
Ring and Van de Ven's stages of a strategic alliance
co-oopetition
when business process management systems are most useful
46. Peer- to- peer
best practices (characteristic of ES)
P2P
alignment
SCM
47. ERPs make information available to...
All departments throughout a company
business diamond
more specific sub- steps in process from strategy to architecture to infrastructure
what enterprise systems replaced
48. Ease of imitation - substitution - transfer
what ERPs help companies do
factors influencing value sustainability
TOGAF
mission
49. Mainframe - client/server - SOA - P2P - WOA
strategy
more specific sub- steps in process from strategy to architecture to infrastructure
configurations for IT architecture
information resources can either be..
50. Finance - operations - accounting - marketing - administration (functions or silos in a business)
value chain framework
F.O.A.M.A.
more efficient processes have
Service - process