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Test your basic knowledge |
Information Systems
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Study First
Subjects
:
engineering
,
it-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Hardware - software - professional services - internal staff costs
client
value chain framework
components of the high cost of enterprise systems
value net
2. The open group architectural framework; designed to translate strategy into architecture and then into a detailed infrastructure using standardized Architecture Development Methodology
information resources can either be..
TOGAF
layers of enterprise architecture
managerial levers
3. Business process management
disadvantages of enterprise system
BPM
client/server
P2P
4. Fewer steps - fewer branches - fewer loops - and fewer decisions
unlimited resources model
more efficient processes have
focus
organizational strategy
5. Clear and compelling statement of organization's purpose and what makes it unique
External stakeholders
when business process management systems are most useful
mission
three major categories of IT capabilities
6. Enterprise systems usually require...
Long- term relationships with software vendors
Information Systems (IS)
when business strategy changes
six sigma
7. Includes a company - its competitors - complementors - customers - suppliers
value net
middleware...
two essential characteristics of a business process
components of the high cost of enterprise systems
8. Firms achieve competitive advantage through cost leadership - differentiation - or focus
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9. Holds that the timing of the use of specialized knowledge can create a differentiation advantage as long as the knowledge remains unique
value chain framework
mainframe architecture
characteristics of enterprise systems
shareholder value model
10. Company who offers a complementary product (e.g. milk complements cereal)
BPM
complementor
enterprise architecture
infrastructure
11. Incremental approach to changing business processes (a management program that seeks to improve the quality of process outputs by identifying and removing the causes of defects and variation in the various processes.)
six sigma
TOGAF
two essential characteristics of a business process
business process management (BPM) systems
12. Enterprise resource planning
when information strategy changes
what ERPs help companies do
ERP
when business process management systems are most useful
13. Information and organizational strategy must also change
ERP
when business strategy changes
information resources
strategic alliance
14. Inputs/outputs and tasks
two essential characteristics of a business process
F.O.A.M.A.
configurations for IT architecture
layers of enterprise architecture
15. Negotiation - commitment - execution - assessment
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16. The basic human tendency to make specific inferences on the basis of a general impression (EX: assuming that because a business is successful - it has good management-- ignoring other forces at work)
halo effect
shared services
competitive advantage
what ERPs help companies do
17. Resource- based focuses on internal factors in an organization - focused on external factors in the industry
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18. ERP II makes information available to...
organizational strategy
difference between a process and a service
External stakeholders
the business triangle
19. Systems that handle automated processes within and across organizations
differentiation
SCM
information
business process management (BPM) systems
20. Awaking a sleeping giant - bad timing - poor implementation - failing to deliver what customers want - breaking the law
when business strategy changes
risks associated with using information systems to gain strategic advantage
value net
ES
21. Assets or capabilities
information resources can either be..
total quality management (TQM)
disadvantages of enterprise system
mission
22. Technology - people - and processes that an organization uses to manage information
resource- based view vs. Porter's 5 Forces
hypercompetition
enterprise resource planning
Information Systems (IS)
23. Activities designed to learn more about customers' needs and behaviors to develop stronger relationships with them and enhance their value chains
Service - process
most widely used enterprise system
managerial levers
customer relationship management (CRM)
24. Strategy where organization qualifies its product or service in a way that allows it to appear unique in the marketplace
BPR
differentiation
focus
enterprise architecture
25. Organizational - control - and cultural variables used by decision makers to effect changes in their organization
ES
SCM
complementor
managerial levers
26. For changes in organizational structure - expensive - risky
What enterprise systems need to be integrated with
Task
disadvantages of enterprise system
alignment
27. Speed and aggressive moves and coutermoves by a firm create competitive advantages
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28. Data in context (i.e. with relevance and purpose)
total quality management (TQM)
enterprise systems
What enterprise systems need to be integrated with
information
29. Incremental way of transforming business processes
TOGAF
total quality management (TQM)
business strategy
P2P
30. Improves the way a company finds raw components it needs to make a product or service - manufactures that product or service - and delivers it to customers
information resources
supply chain management (SCM)
the business triangle
factors influencing value sustainability
31. Comprehensive software packages that incorporate all modules needed to run the operations of a business
value chain framework
Service - process
enterprise resource planning
strategy
32. The situation in which a company's current and emerging business strategy is enabled - supported - and unconstrained by technology
alignment
resource- based view
when information strategy changes
characteristics of enterprise systems
33. Anything that can be used by a firm in its processes for creating - producing - and/or offering its products
IT asset
SOA
IS strategy triangle
enterprise systems
34. Includes business - organizational - and information strategy; business strategy is at the top of the triangle because it guides the others
the business triangle
enterprise systems
IS strategy triangle
What enterprise systems need to be integrated with
35. Class of IT applications used to enable information flow within and between business processes
differentiation
resource- based view
enterprise systems
business process management (BPM) systems
36. Framework for understanding the design of an organization; links together business processes - values & beliefs - management control systems - and tasks & structures
business diamond
BPM
factors influencing value sustainability
risks associated with using information systems to gain strategic advantage
37. Includes data - technology - people - and processes
information resources
components of the high cost of enterprise systems
cost leadership
ERP
38. Integration - packages - best practices - some assembly required - evolving
value net
managerial levers
characteristics of enterprise systems
six sigma
39. Because they are complex and usually need continual modification to meet the organizations needs
ES
process
why enterprise systems tie a company to a vendor
when business strategy changes
40. Strategy where organization limits its scope to a market segment and tailors its offerings to that group of customers using either cost or differentiation
information resources can either be..
focus
what enterprise systems replaced
Endpoint
41. Interrelated set of activities and tasks that turns inputs into outputs
process
BPM
infrastructure
middleware...
42. Says competition stems from lowering the cost to perform activities and adding value so buyers will pay more
ES
enterprise resource planning
mainframe architecture
value chain framework
43. Web- oriented architecture
unlimited resources model
WOA
complementor
TOGAF
44. Self- contained functional units
business strategy
resource- based view
silos
best practices (characteristic of ES)
45. Businesses have to conform to the system - sometimes have to redesign processes to fit system
customer relationship management (CRM)
major disadvantage of an enterprise system
alignment
more efficient processes have
46. Organizations restructure common business processes to consolidate services like IT - human resources - finance
competitive advantage
IT asset vs. capability
shared services
processes vs. functions
47. Includes organization's design and the choices it makes to define - set up - coordinate - and control its work processes
resource- based view
Task
CRM
organizational strategy
48. On a process flow diagram - a circle represents a...
Endpoint
customer relationship management (CRM)
BPM
D'aveni's model
49. Uses a large central computer that handles all the functionality of the system; common in legacy systems
differentiation
ERP
information resources can either be..
mainframe architecture
50. Strategy where companies cooperate and compete at the same time with companies in its value net
middleware...
value chain framework
co-oopetition
mainframe architecture
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