SUBJECTS
|
BROWSE
|
CAREER CENTER
|
POPULAR
|
JOIN
|
LOGIN
Business Skills
|
Soft Skills
|
Basic Literacy
|
Certifications
About
|
Help
|
Privacy
|
Terms
|
Email
Search
Test your basic knowledge |
Information Systems
Start Test
Study First
Subjects
:
engineering
,
it-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Software program that requests and receives data and instructions from another
client
Ring and Van de Ven's stages of a strategic alliance
value chain
what enterprise systems replaced
2. Strategy where organization qualifies its product or service in a way that allows it to appear unique in the marketplace
best practices (characteristic of ES)
differentiation
total quality management (TQM)
when information strategy changes
3. Company who offers a complementary product (e.g. milk complements cereal)
TOGAF
major disadvantage of an enterprise system
External stakeholders
complementor
4. Clear and compelling statement of organization's purpose and what makes it unique
what enterprise systems replaced
resource- based view vs. Porter's 5 Forces
mission
risks associated with using information systems to gain strategic advantage
5. Fewer steps - fewer branches - fewer loops - and fewer decisions
enterprise resource planning
shared services
infrastructure
more efficient processes have
6. An organization's hardware - operating systems - databases - telecommunications - legacy systems
major benefit of an enterprise system
halo effect
Service - process
What enterprise systems need to be integrated with
7. Anything that can be used by a firm in its processes for creating - producing - and/or offering its products
differentiation
processes vs. functions
IT asset
business process management (BPM) systems
8. Processes are horizontal across a corporation - many functional areas of the business will be involved in a process; functions are vertical silos in an organization (e.g. finance - operations - accounting - marketing - administration)
when business strategy changes
mission
IT asset
processes vs. functions
9. Peer- to- peer
P2P
shareholder value model
D'aveni's model
infrastructure
10. ERPs make information available to...
All departments throughout a company
enterprise systems are useful for this sort of organizational structure
three major categories of IT capabilities
supply chain management (SCM)
11. Total quality management
TQM
value net
IT capability
SOA
12. Improves the way a company finds raw components it needs to make a product or service - manufactures that product or service - and delivers it to customers
CRM
client/server
SCM
supply chain management (SCM)
13. Translates strategy into infrastructure - creating plans for the implementation
architecture
complementor
when information strategy changes
Service - process
14. Activities designed to learn more about customers' needs and behaviors to develop stronger relationships with them and enhance their value chains
relationship between coopetition and strategic alliance
six sigma
why enterprise systems tie a company to a vendor
customer relationship management (CRM)
15. Radical way of transforming business processes
enterprise systems are useful for this sort of organizational structure
business process reengineering (BPR)
value chain framework
network effects
16. The open group architectural framework; designed to translate strategy into architecture and then into a detailed infrastructure using standardized Architecture Development Methodology
information
TOGAF
resource- based view
resource- based view vs. Porter's 5 Forces
17. Resource- based focuses on internal factors in an organization - focused on external factors in the industry
18. The basic human tendency to make specific inferences on the basis of a general impression (EX: assuming that because a business is successful - it has good management-- ignoring other forces at work)
middleware...
halo effect
risks associated with using information systems to gain strategic advantage
when information strategy changes
19. Description of goals of an organization - how these goals are realized by business processes - and how these business processes can be better served through technology
enterprise architecture
P2P
Ring and Van de Ven's stages of a strategic alliance
information resources can either be..
20. Includes data - technology - people - and processes
information resources
what enterprise systems replaced
enterprise architecture
shared services
21. Organizations restructure common business processes to consolidate services like IT - human resources - finance
customer relationship management (CRM)
shared services
business diamond
Porter's Generic Strategies Framework
22. Infrastructure - information - applications - processes - strategy
complementor
SOA
layers of enterprise architecture
business process reengineering (BPR)
23. Maintains that competitive advantage comes from the information resources of the firm; resources enable a firm to attain and sustain competitive advantage
why enterprise systems tie a company to a vendor
major disadvantage of an enterprise system
Information Systems (IS)
resource- based view
24. On a process flow diagram - a diamond represents a...
resource- based view vs. Porter's 5 Forces
Decision
two essential characteristics of a business process
what ERPs help companies do
25. Software used to connect processes in one or more computers across a network
two essential characteristics of a business process
relationship between coopetition and strategic alliance
middleware...
halo effect
26. Business process management
Task
total quality management (TQM)
BPM
WOA
27. Plan of where a business seeks to go and how it plans to get there
business strategy
business process reengineering (BPR)
F.O.A.M.A.
competitive advantage
28. On a process flow diagram - a circle represents a...
Endpoint
when business process management systems are most useful
CRM
mainframe architecture
29. Framework for understanding the design of an organization; links together business processes - values & beliefs - management control systems - and tasks & structures
what enterprise systems replaced
Decision
service- oriented architecture
business diamond
30. Self- contained functional units
infrastructure
major benefit of an enterprise system
All departments throughout a company
silos
31. Firms achieve competitive advantage through cost leadership - differentiation - or focus
32. The unique set of features of a company and its products that are perceived by the target market as significant and superior to the competition
most widely used enterprise system
general process for developing is...
Information Systems (IS)
competitive advantage
33. Comprehensive software packages that incorporate all modules needed to run the operations of a business
resource- based view vs. Porter's 5 Forces
value chain framework
risks associated with using information systems to gain strategic advantage
enterprise resource planning
34. Hardware - software - professional services - internal staff costs
components of the high cost of enterprise systems
when business process management systems are most useful
unlimited resources model
TQM
35. Speed and aggressive moves and coutermoves by a firm create competitive advantages
36. Strategy to goals to business requirements to architecture requirements to architecture to functional specifications to infrastructure specifications (hardware - software - data...)
CRM
more specific sub- steps in process from strategy to architecture to infrastructure
infrastructure
Task
37. Businesses have to conform to the system - sometimes have to redesign processes to fit system
when information strategy changes
major disadvantage of an enterprise system
ERP
mainframe architecture
38. Strategy --> architecture --> infrastructure
ERP
TQM
more efficient processes have
general process for developing is...
39. Technical skills - IT management skills - relationship skills
three major categories of IT capabilities
enterprise resource planning
process
CRM
40. Architecture where one software program (the client) requests and receives data and instructions from another software program (the server); computers running client programs usually require less computing resources
shareholder value model
when business strategy changes
relationship between coopetition and strategic alliance
client/server
41. Strategy where companies cooperate and compete at the same time with companies in its value net
enterprise resource planning
managerial levers
factors influencing value sustainability
co-oopetition
42. The situation in which a company's current and emerging business strategy is enabled - supported - and unconstrained by technology
business diamond
what enterprise systems replaced
alignment
mainframe architecture
43. Everything that supports the flow and processing of information in an organization - including hardware - software - data and network components
SCM
three major categories of IT capabilities
when information strategy changes
infrastructure
44. Enterprise resource planning
competitive advantage
ERP
P2P
Long- term relationships with software vendors
45. Class of IT applications used to enable information flow within and between business processes
processes vs. functions
enterprise systems
What enterprise systems need to be integrated with
characteristics of enterprise systems
46. R/3 (made by SAP)
Endpoint
most widely used enterprise system
BPM
F.O.A.M.A.
47. Manage fragmentation of information across an organization
risks associated with using information systems to gain strategic advantage
SOA
what ERPs help companies do
when business process management systems are most useful
48. Threat of new entrants - bargaining power of buyers - threat of substitute products or services - bargaining power of suppliers - rivalry among existing competitors
49. Finance - operations - accounting - marketing - administration (functions or silos in a business)
enterprise architecture
business strategy
F.O.A.M.A.
ERP
50. Can have coopetition w/o strategic alliance - can have strategic alliance w/o coopetition
business process management (BPM) systems
relationship between coopetition and strategic alliance
business process reengineering (BPR)
when business process management systems are most useful