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Test your basic knowledge |
Information Systems
Start Test
Study First
Subjects
:
engineering
,
it-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Inputs/outputs - tasks - decisions - metrics - 'swim lanes'
business process management (BPM) systems
characteristics of a business process
customer relationship management (CRM)
TQM
2. Plan of where a business seeks to go and how it plans to get there
enterprise resource planning
when information strategy changes
business strategy
ERP
3. Enterprise systems
infrastructure
ES
value chain
BPM
4. Holds that the timing of the use of specialized knowledge can create a differentiation advantage as long as the knowledge remains unique
network effects
shareholder value model
shared services
co-oopetition
5. Says competition stems from lowering the cost to perform activities and adding value so buyers will pay more
cost leadership
major disadvantage of an enterprise system
value chain framework
WOA
6. Translates strategy into infrastructure - creating plans for the implementation
Ring and Van de Ven's stages of a strategic alliance
supply chain management (SCM)
architecture
competitive advantage
7. Software systems developed in the mid-90s which were not integrated across organizations and could not interface well with each other
enterprise architecture
focus
All departments throughout a company
what enterprise systems replaced
8. Organizational - control - and cultural variables used by decision makers to effect changes in their organization
resource- based view vs. Porter's 5 Forces
Porter's Generic Strategies Framework
characteristics of enterprise systems
managerial levers
9. Infrastructure - information - applications - processes - strategy
risks associated with using information systems to gain strategic advantage
Decision
layers of enterprise architecture
mainframe architecture
10. Description of goals of an organization - how these goals are realized by business processes - and how these business processes can be better served through technology
relationship between coopetition and strategic alliance
value chain framework
enterprise architecture
hypercompetition
11. Includes a company - its competitors - complementors - customers - suppliers
managerial levers
TQM
BPM
value net
12. Suggests that speed and aggressiveness of the moves and countermoves create an environment in which advantages are rapidly created and eroded
hypercompetition
difference between a process and a service
halo effect
IT asset vs. capability
13. Assets or capabilities
What enterprise systems need to be integrated with
Endpoint
information resources can either be..
what enterprise systems replaced
14. Uses a large central computer that handles all the functionality of the system; common in legacy systems
value chain framework
mainframe architecture
service- oriented architecture
more specific sub- steps in process from strategy to architecture to infrastructure
15. Strategy where organization limits its scope to a market segment and tailors its offerings to that group of customers using either cost or differentiation
enterprise systems
what ERPs help companies do
value chain framework
focus
16. Inputs/outputs and tasks
business strategy
two essential characteristics of a business process
shareholder value model
TQM
17. Manage fragmentation of information across an organization
cost leadership
relationship between coopetition and strategic alliance
enterprise architecture
what ERPs help companies do
18. Company who offers a complementary product (e.g. milk complements cereal)
business strategy
Porter's Generic Strategies Framework
complementor
ERP
19. Software used to connect processes in one or more computers across a network
Porter's 5 Forces
All departments throughout a company
information
middleware...
20. Information and organizational strategy must also change
TQM
characteristics of enterprise systems
when business strategy changes
What enterprise systems need to be integrated with
21. Clear and compelling statement of organization's purpose and what makes it unique
SCM
more efficient processes have
mission
most widely used enterprise system
22. Tries to minimize risks and maximize benefits of change in an organization
ERP
Ring and Van de Ven's stages of a strategic alliance
organizational change management
silos
23. Enterprise resource planning
ERP
when business strategy changes
Decision
What enterprise systems need to be integrated with
24. Resource- based focuses on internal factors in an organization - focused on external factors in the industry
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25. Incremental way of transforming business processes
IS strategy
total quality management (TQM)
business strategy
customer relationship management (CRM)
26. Supply chain management
competitive advantage
components of the high cost of enterprise systems
SCM
value net
27. Strategy where organization aims to be the lowest- cost producer in the marketplace
enterprise systems are useful for this sort of organizational structure
focus
IT capability
cost leadership
28. Hardware - software - professional services - internal staff costs
components of the high cost of enterprise systems
Endpoint
three major categories of IT capabilities
resource- based view vs. Porter's 5 Forces
29. Centralization (because they focus on integration)
information resources can either be..
network effects
enterprise systems are useful for this sort of organizational structure
hypercompetition
30. Negotiation - commitment - execution - assessment
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31. Service- oriented architecture
strategic alliance
processes vs. functions
more specific sub- steps in process from strategy to architecture to infrastructure
SOA
32. Threat of new entrants - bargaining power of buyers - threat of substitute products or services - bargaining power of suppliers - rivalry among existing competitors
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33. Software program that requests and receives data and instructions from another
most widely used enterprise system
information resources
when business strategy changes
client
34. An end user will usually notice a reduction in the performance of a ______ before a _______
middleware...
network effects
business process reengineering (BPR)
Service - process
35. Architecture where one software program (the client) requests and receives data and instructions from another software program (the server); computers running client programs usually require less computing resources
customer relationship management (CRM)
components of the high cost of enterprise systems
client/server
What enterprise systems need to be integrated with
36. The basic human tendency to make specific inferences on the basis of a general impression (EX: assuming that because a business is successful - it has good management-- ignoring other forces at work)
service- oriented architecture
halo effect
Task
customer relationship management (CRM)
37. When all the activities are in a predetermined order (not when steps vary in a process)
Service - process
business strategy
disadvantages of enterprise system
when business process management systems are most useful
38. Anything that can be used by a firm in its processes for creating - producing - and/or offering its products
customer relationship management (CRM)
IT asset
six sigma
business strategy
39. Business strategy should not be affected because it is at a more abstract level
cost leadership
information resources can either be..
when information strategy changes
hypercompetition
40. Coordinated set of actions to fulfill objectives - purposes - and goals
mission
Porter's Generic Strategies Framework
strategy
resource- based view vs. Porter's 5 Forces
41. Strategy where companies cooperate and compete at the same time with companies in its value net
infrastructure
co-oopetition
mission
when information strategy changes
42. On a process flow diagram - a circle represents a...
IS strategy
value net
Endpoint
Porter's Generic Strategies Framework
43. Enterprise systems usually require...
Long- term relationships with software vendors
when business process management systems are most useful
focus
enterprise systems are useful for this sort of organizational structure
44. Systems that handle automated processes within and across organizations
What enterprise systems need to be integrated with
business process management (BPM) systems
difference between a process and a service
WOA
45. The unique set of features of a company and its products that are perceived by the target market as significant and superior to the competition
CRM
infrastructure
disadvantages of enterprise system
competitive advantage
46. Integration - packages - best practices - some assembly required - evolving
managerial levers
characteristics of enterprise systems
shareholder value model
what ERPs help companies do
47. The open group architectural framework; designed to translate strategy into architecture and then into a detailed infrastructure using standardized Architecture Development Methodology
business process reengineering (BPR)
middleware...
TOGAF
Porter's Generic Strategies Framework
48. Class of IT applications used to enable information flow within and between business processes
mainframe architecture
organizational strategy
infrastructure
enterprise systems
49. The plan an organization uses in providing information services
IS strategy
major disadvantage of an enterprise system
general process for developing is...
Porter's 5 Forces
50. Strategy where organization qualifies its product or service in a way that allows it to appear unique in the marketplace
differentiation
what enterprise systems replaced
two essential characteristics of a business process
SOA