Test your basic knowledge |

Information Systems

Subjects : engineering, it-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Ease of imitation - substitution - transfer






2. An organization's hardware - operating systems - databases - telecommunications - legacy systems






3. Inputs/outputs and tasks






4. Allows functional areas of an organization to share information easily






5. An IT capability makes it possible for the firm to use its IT assets effectively






6. The plan an organization uses in providing information services






7. Service- oriented architecture






8. Manage fragmentation of information across an organization






9. Total quality management






10. Hardware - software - professional services - internal staff costs






11. Customer relationship management






12. Holds that the timing of the use of specialized knowledge can create a differentiation advantage as long as the knowledge remains unique






13. Improves the way a company finds raw components it needs to make a product or service - manufactures that product or service - and delivers it to customers






14. Enterprise systems reflect industry best practices for generic business processes






15. Uses a large central computer that handles all the functionality of the system; common in legacy systems






16. Radical way of transforming business processes






17. Includes a company - its competitors - complementors - customers - suppliers






18. Because they are complex and usually need continual modification to meet the organizations needs






19. Business process management






20. Speed and aggressive moves and coutermoves by a firm create competitive advantages

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21. Information and organizational strategy must also change






22. Architecture where one software program (the client) requests and receives data and instructions from another software program (the server); computers running client programs usually require less computing resources






23. Infrastructure - information - applications - processes - strategy






24. Company who offers a complementary product (e.g. milk complements cereal)






25. Integration - packages - best practices - some assembly required - evolving






26. Businesses have to conform to the system - sometimes have to redesign processes to fit system






27. Relates business strategy with IS and organizational strategy; business strategy at the top - organizational and information strategy at the base






28. Self- contained functional units






29. Maintains that competitive advantage comes from the information resources of the firm; resources enable a firm to attain and sustain competitive advantage






30. Supply chain management






31. Fewer steps - fewer branches - fewer loops - and fewer decisions






32. Software program that requests and receives data and instructions from another






33. Processes make services possible; processes have inputs and outputs - while service is a cycle (ongoing)






34. Coordinated set of actions to fulfill objectives - purposes - and goals






35. Assets or capabilities






36. R/3 (made by SAP)






37. Interrelated set of activities and tasks that turns inputs into outputs






38. Enterprise systems






39. Includes business - organizational - and information strategy; business strategy is at the top of the triangle because it guides the others






40. On a process flow diagram - a circle represents a...






41. Building components of software in a modular way; an architecture where business processes are built on a network - different parts of business functionality reside on different parts of the network - the parts can be combined and reused to create ap






42. When all the activities are in a predetermined order (not when steps vary in a process)






43. Includes organization's design and the choices it makes to define - set up - coordinate - and control its work processes






44. Processes are horizontal across a corporation - many functional areas of the business will be involved in a process; functions are vertical silos in an organization (e.g. finance - operations - accounting - marketing - administration)






45. The unique set of features of a company and its products that are perceived by the target market as significant and superior to the competition






46. Activities designed to learn more about customers' needs and behaviors to develop stronger relationships with them and enhance their value chains






47. Framework for understanding the design of an organization; links together business processes - values & beliefs - management control systems - and tasks & structures






48. Organizational - control - and cultural variables used by decision makers to effect changes in their organization






49. Organizations restructure common business processes to consolidate services like IT - human resources - finance






50. Description of goals of an organization - how these goals are realized by business processes - and how these business processes can be better served through technology