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Test your basic knowledge |
Information Systems
Start Test
Study First
Subjects
:
engineering
,
it-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Inputs/outputs and tasks
more efficient processes have
enterprise systems are useful for this sort of organizational structure
two essential characteristics of a business process
Long- term relationships with software vendors
2. The unique set of features of a company and its products that are perceived by the target market as significant and superior to the competition
IS strategy
competitive advantage
SOA
enterprise systems
3. Because they are complex and usually need continual modification to meet the organizations needs
six sigma
total quality management (TQM)
why enterprise systems tie a company to a vendor
value net
4. Incremental way of transforming business processes
total quality management (TQM)
characteristics of a business process
cost leadership
mainframe architecture
5. Service- oriented architecture
value net
strategic alliance
D'aveni's model
SOA
6. Finance - operations - accounting - marketing - administration (functions or silos in a business)
risks associated with using information systems to gain strategic advantage
F.O.A.M.A.
Endpoint
information
7. Processes make services possible; processes have inputs and outputs - while service is a cycle (ongoing)
competitive advantage
characteristics of enterprise systems
difference between a process and a service
more efficient processes have
8. Enterprise systems
ES
information resources
value chain framework
BPR
9. Something learned over time for the firm to create - produce - or offer its products
BPM
IS strategy triangle
six sigma
IT capability
10. Can have coopetition w/o strategic alliance - can have strategic alliance w/o coopetition
characteristics of a business process
relationship between coopetition and strategic alliance
information resources can either be..
IS strategy triangle
11. Includes business - organizational - and information strategy; business strategy is at the top of the triangle because it guides the others
the business triangle
major benefit of an enterprise system
six sigma
enterprise systems
12. Coordinated set of actions to fulfill objectives - purposes - and goals
Service - process
Porter's Generic Strategies Framework
best practices (characteristic of ES)
strategy
13. Business process management
total quality management (TQM)
BPM
relationship between coopetition and strategic alliance
BPR
14. Self- contained functional units
business process reengineering (BPR)
value chain framework
silos
network effects
15. Incremental approach to changing business processes (a management program that seeks to improve the quality of process outputs by identifying and removing the causes of defects and variation in the various processes.)
risks associated with using information systems to gain strategic advantage
six sigma
Decision
BPR
16. Relates business strategy with IS and organizational strategy; business strategy at the top - organizational and information strategy at the base
alignment
IS strategy triangle
most widely used enterprise system
SOA
17. Uses a large central computer that handles all the functionality of the system; common in legacy systems
mainframe architecture
more efficient processes have
ERP
total quality management (TQM)
18. Architecture where one software program (the client) requests and receives data and instructions from another software program (the server); computers running client programs usually require less computing resources
supply chain management (SCM)
Porter's Generic Strategies Framework
client/server
information resources can either be..
19. Firms achieve competitive advantage through cost leadership - differentiation - or focus
20. Radical way of transforming business processes
the business triangle
resource- based view
silos
business process reengineering (BPR)
21. An end user will usually notice a reduction in the performance of a ______ before a _______
Porter's Generic Strategies Framework
Service - process
customer relationship management (CRM)
disadvantages of enterprise system
22. Includes a company - its competitors - complementors - customers - suppliers
Information Systems (IS)
value net
WOA
mainframe architecture
23. Strategy --> architecture --> infrastructure
CRM
why enterprise systems tie a company to a vendor
general process for developing is...
shareholder value model
24. Technology - people - and processes that an organization uses to manage information
BPR
Information Systems (IS)
information resources
two essential characteristics of a business process
25. Strategy where companies cooperate and compete at the same time with companies in its value net
difference between a process and a service
three major categories of IT capabilities
co-oopetition
enterprise resource planning
26. Customer relationship management
characteristics of enterprise systems
CRM
three major categories of IT capabilities
business diamond
27. Centralization (because they focus on integration)
shareholder value model
disadvantages of enterprise system
enterprise systems are useful for this sort of organizational structure
enterprise systems
28. Total quality management
managerial levers
TQM
IS strategy triangle
client
29. The value of a network node to a person or organization in a network increases when others join the network
enterprise resource planning
network effects
hypercompetition
ES
30. Translates strategy into infrastructure - creating plans for the implementation
organizational change management
resource- based view
architecture
business process reengineering (BPR)
31. Ease of imitation - substitution - transfer
best practices (characteristic of ES)
processes vs. functions
factors influencing value sustainability
shared services
32. Resource- based focuses on internal factors in an organization - focused on external factors in the industry
33. Holds that the timing of the use of specialized knowledge can create a differentiation advantage as long as the knowledge remains unique
shareholder value model
factors influencing value sustainability
process
Service - process
34. For changes in organizational structure - expensive - risky
factors influencing value sustainability
disadvantages of enterprise system
halo effect
process
35. Company who offers a complementary product (e.g. milk complements cereal)
P2P
major disadvantage of an enterprise system
complementor
Information Systems (IS)
36. Description of goals of an organization - how these goals are realized by business processes - and how these business processes can be better served through technology
most widely used enterprise system
the business triangle
Porter's Generic Strategies Framework
enterprise architecture
37. Allows functional areas of an organization to share information easily
organizational strategy
strategy
major benefit of an enterprise system
External stakeholders
38. Clear and compelling statement of organization's purpose and what makes it unique
Porter's 5 Forces
mission
business diamond
two essential characteristics of a business process
39. The plan an organization uses in providing information services
IS strategy
layers of enterprise architecture
shareholder value model
process
40. Suggests that speed and aggressiveness of the moves and countermoves create an environment in which advantages are rapidly created and eroded
Long- term relationships with software vendors
IT asset
hypercompetition
focus
41. Fewer steps - fewer branches - fewer loops - and fewer decisions
more efficient processes have
layers of enterprise architecture
value net
the business triangle
42. Enterprise systems usually require...
P2P
External stakeholders
Long- term relationships with software vendors
Endpoint
43. Organizations restructure common business processes to consolidate services like IT - human resources - finance
client
network effects
IS strategy
shared services
44. Software used to connect processes in one or more computers across a network
External stakeholders
what ERPs help companies do
shareholder value model
middleware...
45. Hardware - software - professional services - internal staff costs
P2P
components of the high cost of enterprise systems
Decision
value chain framework
46. Web- oriented architecture
WOA
organizational strategy
Endpoint
value chain
47. Tries to minimize risks and maximize benefits of change in an organization
when business process management systems are most useful
Decision
organizational change management
Endpoint
48. Processes are horizontal across a corporation - many functional areas of the business will be involved in a process; functions are vertical silos in an organization (e.g. finance - operations - accounting - marketing - administration)
cost leadership
Long- term relationships with software vendors
characteristics of a business process
processes vs. functions
49. Class of IT applications used to enable information flow within and between business processes
WOA
enterprise systems
alignment
two essential characteristics of a business process
50. Plan of where a business seeks to go and how it plans to get there
business strategy
why enterprise systems tie a company to a vendor
business process reengineering (BPR)
co-oopetition