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Test your basic knowledge |
Information Systems
Start Test
Study First
Subjects
:
engineering
,
it-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. The unique set of features of a company and its products that are perceived by the target market as significant and superior to the competition
competitive advantage
business diamond
most widely used enterprise system
infrastructure
2. Enterprise systems usually require...
IS strategy triangle
best practices (characteristic of ES)
IT asset vs. capability
Long- term relationships with software vendors
3. Resource- based focuses on internal factors in an organization - focused on external factors in the industry
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4. Holds that the timing of the use of specialized knowledge can create a differentiation advantage as long as the knowledge remains unique
shareholder value model
resource- based view vs. Porter's 5 Forces
relationship between coopetition and strategic alliance
BPM
5. Strategy where organization qualifies its product or service in a way that allows it to appear unique in the marketplace
differentiation
processes vs. functions
enterprise resource planning
why enterprise systems tie a company to a vendor
6. Includes organization's design and the choices it makes to define - set up - coordinate - and control its work processes
organizational strategy
architecture
business diamond
when information strategy changes
7. Clear and compelling statement of organization's purpose and what makes it unique
organizational change management
mission
value net
what ERPs help companies do
8. Anything that can be used by a firm in its processes for creating - producing - and/or offering its products
IS strategy triangle
what ERPs help companies do
IT asset
difference between a process and a service
9. Technology - people - and processes that an organization uses to manage information
Information Systems (IS)
mission
information resources
two essential characteristics of a business process
10. On a process flow diagram - a circle represents a...
information resources can either be..
Endpoint
IT asset vs. capability
relationship between coopetition and strategic alliance
11. Allows functional areas of an organization to share information easily
processes vs. functions
External stakeholders
major benefit of an enterprise system
competitive advantage
12. ERPs make information available to...
strategy
All departments throughout a company
customer relationship management (CRM)
organizational strategy
13. When all the activities are in a predetermined order (not when steps vary in a process)
strategic alliance
silos
when business process management systems are most useful
focus
14. Interrelated set of activities and tasks that turns inputs into outputs
Porter's Generic Strategies Framework
characteristics of enterprise systems
SOA
process
15. Includes data - technology - people - and processes
information resources
components of the high cost of enterprise systems
resource- based view
TQM
16. Data in context (i.e. with relevance and purpose)
information
ERP
what enterprise systems replaced
more efficient processes have
17. Suggests that speed and aggressiveness of the moves and countermoves create an environment in which advantages are rapidly created and eroded
relationship between coopetition and strategic alliance
two essential characteristics of a business process
shareholder value model
hypercompetition
18. Customer relationship management
competitive advantage
CRM
disadvantages of enterprise system
organizational change management
19. Negotiation - commitment - execution - assessment
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20. Incremental approach to changing business processes (a management program that seeks to improve the quality of process outputs by identifying and removing the causes of defects and variation in the various processes.)
six sigma
enterprise architecture
P2P
SOA
21. Software systems developed in the mid-90s which were not integrated across organizations and could not interface well with each other
business process management (BPM) systems
what enterprise systems replaced
supply chain management (SCM)
client/server
22. Inputs/outputs - tasks - decisions - metrics - 'swim lanes'
characteristics of enterprise systems
Porter's 5 Forces
characteristics of a business process
IT capability
23. The open group architectural framework; designed to translate strategy into architecture and then into a detailed infrastructure using standardized Architecture Development Methodology
client/server
service- oriented architecture
total quality management (TQM)
TOGAF
24. Finance - operations - accounting - marketing - administration (functions or silos in a business)
F.O.A.M.A.
resource- based view vs. Porter's 5 Forces
IT asset
IS strategy
25. Centralization (because they focus on integration)
business diamond
Porter's Generic Strategies Framework
enterprise systems are useful for this sort of organizational structure
Decision
26. Strategy where organization limits its scope to a market segment and tailors its offerings to that group of customers using either cost or differentiation
client
what enterprise systems replaced
information
focus
27. Web- oriented architecture
customer relationship management (CRM)
WOA
silos
Endpoint
28. Speed and aggressive moves and coutermoves by a firm create competitive advantages
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29. Business strategy should not be affected because it is at a more abstract level
when information strategy changes
TQM
service- oriented architecture
business diamond
30. The basic human tendency to make specific inferences on the basis of a general impression (EX: assuming that because a business is successful - it has good management-- ignoring other forces at work)
cost leadership
halo effect
resource- based view
IT asset vs. capability
31. Firms achieve competitive advantage through cost leadership - differentiation - or focus
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32. Uses a large central computer that handles all the functionality of the system; common in legacy systems
mainframe architecture
relationship between coopetition and strategic alliance
IT asset
shared services
33. Everything that supports the flow and processing of information in an organization - including hardware - software - data and network components
organizational strategy
IS strategy triangle
infrastructure
managerial levers
34. Technical skills - IT management skills - relationship skills
six sigma
alignment
information resources can either be..
three major categories of IT capabilities
35. Integration - packages - best practices - some assembly required - evolving
characteristics of enterprise systems
ES
why enterprise systems tie a company to a vendor
shared services
36. Strategy where companies cooperate and compete at the same time with companies in its value net
Task
co-oopetition
focus
managerial levers
37. Highlights how IS add value to the primary and support activities of a firm's internal operations - customers - and supply chain
value chain
more efficient processes have
unlimited resources model
Porter's 5 Forces
38. Service- oriented architecture
layers of enterprise architecture
Information Systems (IS)
SOA
managerial levers
39. Software used to connect processes in one or more computers across a network
Porter's Generic Strategies Framework
External stakeholders
middleware...
business diamond
40. Organizational - control - and cultural variables used by decision makers to effect changes in their organization
differentiation
managerial levers
what ERPs help companies do
business process management (BPM) systems
41. Says competition stems from lowering the cost to perform activities and adding value so buyers will pay more
value chain framework
major disadvantage of an enterprise system
components of the high cost of enterprise systems
infrastructure
42. Tries to minimize risks and maximize benefits of change in an organization
alignment
more specific sub- steps in process from strategy to architecture to infrastructure
characteristics of enterprise systems
organizational change management
43. Business process management
CRM
enterprise resource planning
co-oopetition
BPM
44. Utilizes a large base of resources that allows organization to outlast competitors by practicing a differentiation strategy
when information strategy changes
External stakeholders
Service - process
unlimited resources model
45. Supply chain management
enterprise systems are useful for this sort of organizational structure
SCM
more specific sub- steps in process from strategy to architecture to infrastructure
Decision
46. Architecture where one software program (the client) requests and receives data and instructions from another software program (the server); computers running client programs usually require less computing resources
client/server
disadvantages of enterprise system
competitive advantage
F.O.A.M.A.
47. For changes in organizational structure - expensive - risky
IS strategy triangle
client
IT asset vs. capability
disadvantages of enterprise system
48. Inputs/outputs and tasks
layers of enterprise architecture
six sigma
two essential characteristics of a business process
more specific sub- steps in process from strategy to architecture to infrastructure
49. R/3 (made by SAP)
most widely used enterprise system
strategic alliance
six sigma
value net
50. Strategy to goals to business requirements to architecture requirements to architecture to functional specifications to infrastructure specifications (hardware - software - data...)
why enterprise systems tie a company to a vendor
Porter's 5 Forces
general process for developing is...
more specific sub- steps in process from strategy to architecture to infrastructure