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Test your basic knowledge |
Information Systems
Start Test
Study First
Subjects
:
engineering
,
it-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Something learned over time for the firm to create - produce - or offer its products
IT capability
business strategy
enterprise systems
infrastructure
2. Description of goals of an organization - how these goals are realized by business processes - and how these business processes can be better served through technology
configurations for IT architecture
most widely used enterprise system
enterprise architecture
competitive advantage
3. Clear and compelling statement of organization's purpose and what makes it unique
strategic alliance
value net
information resources
mission
4. Radical way of transforming business processes
business process reengineering (BPR)
TOGAF
Information Systems (IS)
information resources
5. Enterprise systems
resource- based view vs. Porter's 5 Forces
ES
organizational change management
infrastructure
6. An organization's hardware - operating systems - databases - telecommunications - legacy systems
What enterprise systems need to be integrated with
shared services
co-oopetition
enterprise systems
7. Everything that supports the flow and processing of information in an organization - including hardware - software - data and network components
two essential characteristics of a business process
infrastructure
service- oriented architecture
complementor
8. Strategy where companies cooperate and compete at the same time with companies in its value net
general process for developing is...
co-oopetition
what ERPs help companies do
D'aveni's model
9. Ease of imitation - substitution - transfer
best practices (characteristic of ES)
factors influencing value sustainability
halo effect
more efficient processes have
10. Suggests that speed and aggressiveness of the moves and countermoves create an environment in which advantages are rapidly created and eroded
customer relationship management (CRM)
TQM
strategy
hypercompetition
11. ERPs make information available to...
shared services
business process management (BPM) systems
disadvantages of enterprise system
All departments throughout a company
12. Software used to connect processes in one or more computers across a network
business strategy
components of the high cost of enterprise systems
middleware...
more specific sub- steps in process from strategy to architecture to infrastructure
13. Enterprise systems reflect industry best practices for generic business processes
ERP
best practices (characteristic of ES)
unlimited resources model
Long- term relationships with software vendors
14. Includes data - technology - people - and processes
service- oriented architecture
information resources
what enterprise systems replaced
External stakeholders
15. Centralization (because they focus on integration)
managerial levers
enterprise systems are useful for this sort of organizational structure
why enterprise systems tie a company to a vendor
major benefit of an enterprise system
16. Negotiation - commitment - execution - assessment
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17. Building components of software in a modular way; an architecture where business processes are built on a network - different parts of business functionality reside on different parts of the network - the parts can be combined and reused to create ap
what ERPs help companies do
unlimited resources model
general process for developing is...
service- oriented architecture
18. Supply chain management
SCM
enterprise systems
when business process management systems are most useful
characteristics of enterprise systems
19. Anything that can be used by a firm in its processes for creating - producing - and/or offering its products
silos
halo effect
best practices (characteristic of ES)
IT asset
20. Inputs/outputs - tasks - decisions - metrics - 'swim lanes'
value chain framework
characteristics of a business process
D'aveni's model
relationship between coopetition and strategic alliance
21. The plan an organization uses in providing information services
IS strategy
IS strategy triangle
what enterprise systems replaced
IT asset vs. capability
22. An end user will usually notice a reduction in the performance of a ______ before a _______
enterprise systems
Service - process
enterprise architecture
major disadvantage of an enterprise system
23. Includes a company - its competitors - complementors - customers - suppliers
value net
when business process management systems are most useful
All departments throughout a company
general process for developing is...
24. On a process flow diagram - a diamond represents a...
SCM
Decision
IT capability
mission
25. Strategy where organization qualifies its product or service in a way that allows it to appear unique in the marketplace
differentiation
architecture
disadvantages of enterprise system
client/server
26. Uses a large central computer that handles all the functionality of the system; common in legacy systems
value chain framework
mainframe architecture
Information Systems (IS)
more efficient processes have
27. Strategy where organization limits its scope to a market segment and tailors its offerings to that group of customers using either cost or differentiation
focus
infrastructure
processes vs. functions
cost leadership
28. Includes organization's design and the choices it makes to define - set up - coordinate - and control its work processes
most widely used enterprise system
customer relationship management (CRM)
WOA
organizational strategy
29. When all the activities are in a predetermined order (not when steps vary in a process)
value net
information
P2P
when business process management systems are most useful
30. Allows functional areas of an organization to share information easily
information resources can either be..
when business strategy changes
IS strategy
major benefit of an enterprise system
31. Plan of where a business seeks to go and how it plans to get there
business strategy
why enterprise systems tie a company to a vendor
relationship between coopetition and strategic alliance
when business process management systems are most useful
32. Activities designed to learn more about customers' needs and behaviors to develop stronger relationships with them and enhance their value chains
BPM
Task
business process management (BPM) systems
customer relationship management (CRM)
33. Strategy where organization aims to be the lowest- cost producer in the marketplace
cost leadership
what ERPs help companies do
when information strategy changes
customer relationship management (CRM)
34. Technology - people - and processes that an organization uses to manage information
strategic alliance
Decision
process
Information Systems (IS)
35. Peer- to- peer
organizational strategy
P2P
value chain
complementor
36. Speed and aggressive moves and coutermoves by a firm create competitive advantages
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37. R/3 (made by SAP)
competitive advantage
most widely used enterprise system
Service - process
relationship between coopetition and strategic alliance
38. Enterprise systems usually require...
focus
the business triangle
information resources
Long- term relationships with software vendors
39. Interrelated set of activities and tasks that turns inputs into outputs
ERP
process
value net
All departments throughout a company
40. Coordinated set of actions to fulfill objectives - purposes - and goals
strategy
information
client/server
two essential characteristics of a business process
41. Incremental approach to changing business processes (a management program that seeks to improve the quality of process outputs by identifying and removing the causes of defects and variation in the various processes.)
six sigma
what enterprise systems replaced
silos
External stakeholders
42. Information and organizational strategy must also change
BPM
value net
enterprise systems are useful for this sort of organizational structure
when business strategy changes
43. Assets or capabilities
three major categories of IT capabilities
enterprise systems
best practices (characteristic of ES)
information resources can either be..
44. Fewer steps - fewer branches - fewer loops - and fewer decisions
silos
layers of enterprise architecture
What enterprise systems need to be integrated with
more efficient processes have
45. Incremental way of transforming business processes
TQM
total quality management (TQM)
information resources can either be..
BPR
46. Organizational - control - and cultural variables used by decision makers to effect changes in their organization
managerial levers
more specific sub- steps in process from strategy to architecture to infrastructure
differentiation
IS strategy triangle
47. Utilizes a large base of resources that allows organization to outlast competitors by practicing a differentiation strategy
mission
most widely used enterprise system
ES
unlimited resources model
48. Says competition stems from lowering the cost to perform activities and adding value so buyers will pay more
value chain framework
what enterprise systems replaced
client/server
value chain
49. Technical skills - IT management skills - relationship skills
three major categories of IT capabilities
IT asset vs. capability
components of the high cost of enterprise systems
organizational strategy
50. Class of IT applications used to enable information flow within and between business processes
architecture
enterprise systems
resource- based view
characteristics of enterprise systems