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Test your basic knowledge |
Information Systems
Start Test
Study First
Subjects
:
engineering
,
it-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Says competition stems from lowering the cost to perform activities and adding value so buyers will pay more
silos
value chain framework
major disadvantage of an enterprise system
information
2. Radical way of transforming business processes
mission
components of the high cost of enterprise systems
business process reengineering (BPR)
enterprise resource planning
3. On a process flow diagram - a circle represents a...
enterprise systems are useful for this sort of organizational structure
why enterprise systems tie a company to a vendor
Endpoint
client
4. Threat of new entrants - bargaining power of buyers - threat of substitute products or services - bargaining power of suppliers - rivalry among existing competitors
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5. Framework for understanding the design of an organization; links together business processes - values & beliefs - management control systems - and tasks & structures
supply chain management (SCM)
Service - process
information
business diamond
6. Integration - packages - best practices - some assembly required - evolving
six sigma
characteristics of enterprise systems
Service - process
enterprise systems are useful for this sort of organizational structure
7. Interrelated set of activities and tasks that turns inputs into outputs
what ERPs help companies do
two essential characteristics of a business process
process
information resources can either be..
8. Inputs/outputs and tasks
network effects
F.O.A.M.A.
information
two essential characteristics of a business process
9. Supply chain management
IT asset vs. capability
SCM
CRM
when business process management systems are most useful
10. Peer- to- peer
when information strategy changes
IS strategy
P2P
six sigma
11. Enterprise systems
mainframe architecture
shared services
process
ES
12. Description of goals of an organization - how these goals are realized by business processes - and how these business processes can be better served through technology
IS strategy triangle
enterprise architecture
BPM
enterprise systems
13. Manage fragmentation of information across an organization
service- oriented architecture
what ERPs help companies do
strategy
Long- term relationships with software vendors
14. On a process flow diagram - a square represents a...
client/server
factors influencing value sustainability
Task
D'aveni's model
15. Strategy where companies cooperate and compete at the same time with companies in its value net
Information Systems (IS)
why enterprise systems tie a company to a vendor
co-oopetition
when business strategy changes
16. Clear and compelling statement of organization's purpose and what makes it unique
client/server
total quality management (TQM)
silos
mission
17. Inputs/outputs - tasks - decisions - metrics - 'swim lanes'
characteristics of a business process
two essential characteristics of a business process
risks associated with using information systems to gain strategic advantage
relationship between coopetition and strategic alliance
18. Strategy where organization limits its scope to a market segment and tailors its offerings to that group of customers using either cost or differentiation
alignment
more efficient processes have
focus
External stakeholders
19. Enterprise systems reflect industry best practices for generic business processes
Long- term relationships with software vendors
complementor
best practices (characteristic of ES)
IS strategy
20. Technology - people - and processes that an organization uses to manage information
Information Systems (IS)
hypercompetition
most widely used enterprise system
relationship between coopetition and strategic alliance
21. Systems that handle automated processes within and across organizations
total quality management (TQM)
business process management (BPM) systems
client
Porter's Generic Strategies Framework
22. Architecture where one software program (the client) requests and receives data and instructions from another software program (the server); computers running client programs usually require less computing resources
value chain framework
client/server
ERP
components of the high cost of enterprise systems
23. Incremental approach to changing business processes (a management program that seeks to improve the quality of process outputs by identifying and removing the causes of defects and variation in the various processes.)
difference between a process and a service
Long- term relationships with software vendors
configurations for IT architecture
six sigma
24. Processes are horizontal across a corporation - many functional areas of the business will be involved in a process; functions are vertical silos in an organization (e.g. finance - operations - accounting - marketing - administration)
co-oopetition
infrastructure
processes vs. functions
mission
25. An organization's hardware - operating systems - databases - telecommunications - legacy systems
business process reengineering (BPR)
What enterprise systems need to be integrated with
D'aveni's model
process
26. Technical skills - IT management skills - relationship skills
three major categories of IT capabilities
client/server
Porter's Generic Strategies Framework
middleware...
27. Comprehensive software packages that incorporate all modules needed to run the operations of a business
enterprise resource planning
External stakeholders
Decision
complementor
28. Business strategy should not be affected because it is at a more abstract level
mainframe architecture
P2P
when information strategy changes
External stakeholders
29. Highlights how IS add value to the primary and support activities of a firm's internal operations - customers - and supply chain
Ring and Van de Ven's stages of a strategic alliance
WOA
value chain
Porter's Generic Strategies Framework
30. When all the activities are in a predetermined order (not when steps vary in a process)
more specific sub- steps in process from strategy to architecture to infrastructure
when business process management systems are most useful
organizational change management
cost leadership
31. Service- oriented architecture
risks associated with using information systems to gain strategic advantage
Porter's Generic Strategies Framework
the business triangle
SOA
32. Software program that requests and receives data and instructions from another
ES
differentiation
three major categories of IT capabilities
client
33. Can have coopetition w/o strategic alliance - can have strategic alliance w/o coopetition
two essential characteristics of a business process
relationship between coopetition and strategic alliance
SOA
IT asset vs. capability
34. Total quality management
SCM
business diamond
disadvantages of enterprise system
TQM
35. Activities designed to learn more about customers' needs and behaviors to develop stronger relationships with them and enhance their value chains
customer relationship management (CRM)
layers of enterprise architecture
Information Systems (IS)
Decision
36. Anything that can be used by a firm in its processes for creating - producing - and/or offering its products
information resources
IT asset
Endpoint
silos
37. Enterprise resource planning
major benefit of an enterprise system
information
ERP
ES
38. The value of a network node to a person or organization in a network increases when others join the network
complementor
information resources can either be..
enterprise architecture
network effects
39. Ease of imitation - substitution - transfer
more specific sub- steps in process from strategy to architecture to infrastructure
factors influencing value sustainability
IT asset vs. capability
P2P
40. Coordinated set of actions to fulfill objectives - purposes - and goals
All departments throughout a company
ERP
resource- based view
strategy
41. Customer relationship management
CRM
silos
unlimited resources model
Decision
42. Strategy to goals to business requirements to architecture requirements to architecture to functional specifications to infrastructure specifications (hardware - software - data...)
middleware...
more specific sub- steps in process from strategy to architecture to infrastructure
customer relationship management (CRM)
business process management (BPM) systems
43. Allows functional areas of an organization to share information easily
organizational change management
ES
best practices (characteristic of ES)
major benefit of an enterprise system
44. Inter- organizational relationship that affords one or more companies in the relationship a strategic advantage
three major categories of IT capabilities
six sigma
infrastructure
strategic alliance
45. Hardware - software - professional services - internal staff costs
what ERPs help companies do
factors influencing value sustainability
components of the high cost of enterprise systems
information resources can either be..
46. The open group architectural framework; designed to translate strategy into architecture and then into a detailed infrastructure using standardized Architecture Development Methodology
CRM
Long- term relationships with software vendors
general process for developing is...
TOGAF
47. Relates business strategy with IS and organizational strategy; business strategy at the top - organizational and information strategy at the base
components of the high cost of enterprise systems
client/server
alignment
IS strategy triangle
48. Business process re- engineering
cost leadership
mission
value chain framework
BPR
49. Businesses have to conform to the system - sometimes have to redesign processes to fit system
characteristics of a business process
what enterprise systems replaced
major disadvantage of an enterprise system
BPM
50. Includes business - organizational - and information strategy; business strategy is at the top of the triangle because it guides the others
F.O.A.M.A.
Service - process
when business process management systems are most useful
the business triangle