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Test your basic knowledge |
Information Systems
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Study First
Subjects
:
engineering
,
it-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Utilizes a large base of resources that allows organization to outlast competitors by practicing a differentiation strategy
process
unlimited resources model
value chain
D'aveni's model
2. Because they are complex and usually need continual modification to meet the organizations needs
CRM
IT asset
cost leadership
why enterprise systems tie a company to a vendor
3. Company who offers a complementary product (e.g. milk complements cereal)
hypercompetition
risks associated with using information systems to gain strategic advantage
complementor
general process for developing is...
4. Class of IT applications used to enable information flow within and between business processes
more efficient processes have
configurations for IT architecture
enterprise systems
mainframe architecture
5. Speed and aggressive moves and coutermoves by a firm create competitive advantages
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6. Businesses have to conform to the system - sometimes have to redesign processes to fit system
major disadvantage of an enterprise system
relationship between coopetition and strategic alliance
Porter's 5 Forces
Endpoint
7. Assets or capabilities
alignment
differentiation
more efficient processes have
information resources can either be..
8. Highlights how IS add value to the primary and support activities of a firm's internal operations - customers - and supply chain
value chain
information resources
enterprise architecture
factors influencing value sustainability
9. On a process flow diagram - a circle represents a...
enterprise resource planning
IT capability
shareholder value model
Endpoint
10. Integration - packages - best practices - some assembly required - evolving
major disadvantage of an enterprise system
characteristics of enterprise systems
why enterprise systems tie a company to a vendor
infrastructure
11. Anything that can be used by a firm in its processes for creating - producing - and/or offering its products
difference between a process and a service
components of the high cost of enterprise systems
client/server
IT asset
12. When all the activities are in a predetermined order (not when steps vary in a process)
risks associated with using information systems to gain strategic advantage
more specific sub- steps in process from strategy to architecture to infrastructure
infrastructure
when business process management systems are most useful
13. Framework for understanding the design of an organization; links together business processes - values & beliefs - management control systems - and tasks & structures
enterprise architecture
the business triangle
business diamond
IT asset vs. capability
14. An IT capability makes it possible for the firm to use its IT assets effectively
three major categories of IT capabilities
business process reengineering (BPR)
client
IT asset vs. capability
15. The basic human tendency to make specific inferences on the basis of a general impression (EX: assuming that because a business is successful - it has good management-- ignoring other forces at work)
halo effect
three major categories of IT capabilities
business process reengineering (BPR)
mission
16. Allows functional areas of an organization to share information easily
major benefit of an enterprise system
SOA
IS strategy
general process for developing is...
17. Holds that the timing of the use of specialized knowledge can create a differentiation advantage as long as the knowledge remains unique
shareholder value model
Task
processes vs. functions
characteristics of enterprise systems
18. Technology - people - and processes that an organization uses to manage information
Porter's Generic Strategies Framework
Information Systems (IS)
D'aveni's model
three major categories of IT capabilities
19. The value of a network node to a person or organization in a network increases when others join the network
network effects
ERP
BPR
customer relationship management (CRM)
20. Supply chain management
shareholder value model
alignment
SCM
Information Systems (IS)
21. An end user will usually notice a reduction in the performance of a ______ before a _______
components of the high cost of enterprise systems
IS strategy triangle
major benefit of an enterprise system
Service - process
22. Total quality management
hypercompetition
BPM
service- oriented architecture
TQM
23. The plan an organization uses in providing information services
service- oriented architecture
client/server
IS strategy
silos
24. Activities designed to learn more about customers' needs and behaviors to develop stronger relationships with them and enhance their value chains
more specific sub- steps in process from strategy to architecture to infrastructure
customer relationship management (CRM)
most widely used enterprise system
mission
25. Systems that handle automated processes within and across organizations
mainframe architecture
Decision
business process management (BPM) systems
alignment
26. Organizations restructure common business processes to consolidate services like IT - human resources - finance
shared services
business diamond
network effects
IT asset
27. Radical way of transforming business processes
organizational strategy
business process reengineering (BPR)
client/server
components of the high cost of enterprise systems
28. Hardware - software - professional services - internal staff costs
best practices (characteristic of ES)
most widely used enterprise system
Long- term relationships with software vendors
components of the high cost of enterprise systems
29. Centralization (because they focus on integration)
infrastructure
Service - process
enterprise systems are useful for this sort of organizational structure
supply chain management (SCM)
30. Inputs/outputs - tasks - decisions - metrics - 'swim lanes'
characteristics of a business process
Decision
business diamond
shared services
31. On a process flow diagram - a diamond represents a...
mainframe architecture
Decision
general process for developing is...
business process management (BPM) systems
32. The open group architectural framework; designed to translate strategy into architecture and then into a detailed infrastructure using standardized Architecture Development Methodology
what ERPs help companies do
TOGAF
P2P
IT asset
33. Includes a company - its competitors - complementors - customers - suppliers
mission
components of the high cost of enterprise systems
value net
relationship between coopetition and strategic alliance
34. Organizational - control - and cultural variables used by decision makers to effect changes in their organization
layers of enterprise architecture
managerial levers
complementor
focus
35. Description of goals of an organization - how these goals are realized by business processes - and how these business processes can be better served through technology
All departments throughout a company
process
enterprise architecture
relationship between coopetition and strategic alliance
36. An organization's hardware - operating systems - databases - telecommunications - legacy systems
information
What enterprise systems need to be integrated with
major benefit of an enterprise system
resource- based view
37. R/3 (made by SAP)
hypercompetition
business process management (BPM) systems
information
most widely used enterprise system
38. Clear and compelling statement of organization's purpose and what makes it unique
characteristics of enterprise systems
resource- based view
infrastructure
mission
39. Incremental way of transforming business processes
strategy
general process for developing is...
difference between a process and a service
total quality management (TQM)
40. Relates business strategy with IS and organizational strategy; business strategy at the top - organizational and information strategy at the base
IS strategy triangle
risks associated with using information systems to gain strategic advantage
total quality management (TQM)
Porter's 5 Forces
41. Software program that requests and receives data and instructions from another
client
best practices (characteristic of ES)
shared services
IS strategy triangle
42. Software used to connect processes in one or more computers across a network
IS strategy
strategic alliance
characteristics of enterprise systems
middleware...
43. Says competition stems from lowering the cost to perform activities and adding value so buyers will pay more
value chain framework
Task
layers of enterprise architecture
CRM
44. Firms achieve competitive advantage through cost leadership - differentiation - or focus
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45. Improves the way a company finds raw components it needs to make a product or service - manufactures that product or service - and delivers it to customers
supply chain management (SCM)
IT asset vs. capability
architecture
what enterprise systems replaced
46. Something learned over time for the firm to create - produce - or offer its products
focus
IT capability
shared services
client
47. Enterprise systems reflect industry best practices for generic business processes
best practices (characteristic of ES)
Long- term relationships with software vendors
External stakeholders
co-oopetition
48. Data in context (i.e. with relevance and purpose)
Decision
information
business process reengineering (BPR)
managerial levers
49. For changes in organizational structure - expensive - risky
co-oopetition
disadvantages of enterprise system
processes vs. functions
focus
50. Includes organization's design and the choices it makes to define - set up - coordinate - and control its work processes
when business process management systems are most useful
CRM
organizational strategy
total quality management (TQM)
Can you answer 50 questions in 15 minutes?
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