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Test your basic knowledge |
Information Systems
Start Test
Study First
Subjects
:
engineering
,
it-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. The unique set of features of a company and its products that are perceived by the target market as significant and superior to the competition
competitive advantage
organizational change management
why enterprise systems tie a company to a vendor
IT capability
2. On a process flow diagram - a circle represents a...
silos
Endpoint
factors influencing value sustainability
unlimited resources model
3. An end user will usually notice a reduction in the performance of a ______ before a _______
enterprise architecture
risks associated with using information systems to gain strategic advantage
information
Service - process
4. An organization's hardware - operating systems - databases - telecommunications - legacy systems
cost leadership
What enterprise systems need to be integrated with
best practices (characteristic of ES)
IT asset vs. capability
5. Processes are horizontal across a corporation - many functional areas of the business will be involved in a process; functions are vertical silos in an organization (e.g. finance - operations - accounting - marketing - administration)
the business triangle
processes vs. functions
IT capability
information resources
6. Enterprise systems
ES
value chain
IS strategy
when information strategy changes
7. Technology - people - and processes that an organization uses to manage information
Information Systems (IS)
alignment
SCM
organizational strategy
8. Coordinated set of actions to fulfill objectives - purposes - and goals
business strategy
TOGAF
relationship between coopetition and strategic alliance
strategy
9. Clear and compelling statement of organization's purpose and what makes it unique
mission
Endpoint
more efficient processes have
BPR
10. Technical skills - IT management skills - relationship skills
differentiation
shared services
three major categories of IT capabilities
IT asset vs. capability
11. On a process flow diagram - a diamond represents a...
layers of enterprise architecture
halo effect
Decision
Service - process
12. Enterprise resource planning
value chain
Porter's 5 Forces
client/server
ERP
13. Organizational - control - and cultural variables used by decision makers to effect changes in their organization
mainframe architecture
External stakeholders
managerial levers
business process reengineering (BPR)
14. Processes make services possible; processes have inputs and outputs - while service is a cycle (ongoing)
disadvantages of enterprise system
differentiation
Long- term relationships with software vendors
difference between a process and a service
15. R/3 (made by SAP)
network effects
mission
differentiation
most widely used enterprise system
16. When all the activities are in a predetermined order (not when steps vary in a process)
when business process management systems are most useful
Information Systems (IS)
organizational change management
network effects
17. Interrelated set of activities and tasks that turns inputs into outputs
process
six sigma
IT capability
three major categories of IT capabilities
18. Radical way of transforming business processes
What enterprise systems need to be integrated with
information resources can either be..
customer relationship management (CRM)
business process reengineering (BPR)
19. Plan of where a business seeks to go and how it plans to get there
business strategy
ES
most widely used enterprise system
layers of enterprise architecture
20. Utilizes a large base of resources that allows organization to outlast competitors by practicing a differentiation strategy
unlimited resources model
D'aveni's model
All departments throughout a company
TQM
21. Everything that supports the flow and processing of information in an organization - including hardware - software - data and network components
organizational strategy
External stakeholders
infrastructure
what enterprise systems replaced
22. Integration - packages - best practices - some assembly required - evolving
enterprise systems
client/server
characteristics of enterprise systems
mission
23. Comprehensive software packages that incorporate all modules needed to run the operations of a business
enterprise resource planning
when business process management systems are most useful
enterprise architecture
two essential characteristics of a business process
24. Architecture where one software program (the client) requests and receives data and instructions from another software program (the server); computers running client programs usually require less computing resources
major disadvantage of an enterprise system
Long- term relationships with software vendors
mission
client/server
25. Improves the way a company finds raw components it needs to make a product or service - manufactures that product or service - and delivers it to customers
enterprise systems
supply chain management (SCM)
difference between a process and a service
External stakeholders
26. Mainframe - client/server - SOA - P2P - WOA
architecture
business strategy
configurations for IT architecture
enterprise architecture
27. Self- contained functional units
major disadvantage of an enterprise system
two essential characteristics of a business process
supply chain management (SCM)
silos
28. Business process re- engineering
BPR
IT asset
when business strategy changes
shareholder value model
29. Firms achieve competitive advantage through cost leadership - differentiation - or focus
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30. Organizations restructure common business processes to consolidate services like IT - human resources - finance
cost leadership
components of the high cost of enterprise systems
Endpoint
shared services
31. Inputs/outputs - tasks - decisions - metrics - 'swim lanes'
IT asset
why enterprise systems tie a company to a vendor
characteristics of a business process
service- oriented architecture
32. Incremental approach to changing business processes (a management program that seeks to improve the quality of process outputs by identifying and removing the causes of defects and variation in the various processes.)
business process management (BPM) systems
six sigma
IT asset vs. capability
Endpoint
33. Suggests that speed and aggressiveness of the moves and countermoves create an environment in which advantages are rapidly created and eroded
hypercompetition
enterprise resource planning
External stakeholders
enterprise systems are useful for this sort of organizational structure
34. Maintains that competitive advantage comes from the information resources of the firm; resources enable a firm to attain and sustain competitive advantage
infrastructure
resource- based view
IT capability
hypercompetition
35. Systems that handle automated processes within and across organizations
six sigma
business process management (BPM) systems
WOA
SCM
36. An IT capability makes it possible for the firm to use its IT assets effectively
All departments throughout a company
SCM
resource- based view vs. Porter's 5 Forces
IT asset vs. capability
37. The open group architectural framework; designed to translate strategy into architecture and then into a detailed infrastructure using standardized Architecture Development Methodology
risks associated with using information systems to gain strategic advantage
IT asset vs. capability
TOGAF
BPM
38. Strategy --> architecture --> infrastructure
strategy
general process for developing is...
relationship between coopetition and strategic alliance
WOA
39. The basic human tendency to make specific inferences on the basis of a general impression (EX: assuming that because a business is successful - it has good management-- ignoring other forces at work)
customer relationship management (CRM)
when business strategy changes
middleware...
halo effect
40. Uses a large central computer that handles all the functionality of the system; common in legacy systems
silos
two essential characteristics of a business process
value chain framework
mainframe architecture
41. Highlights how IS add value to the primary and support activities of a firm's internal operations - customers - and supply chain
best practices (characteristic of ES)
BPM
competitive advantage
value chain
42. Description of goals of an organization - how these goals are realized by business processes - and how these business processes can be better served through technology
resource- based view vs. Porter's 5 Forces
F.O.A.M.A.
information resources
enterprise architecture
43. Incremental way of transforming business processes
halo effect
co-oopetition
total quality management (TQM)
TQM
44. Includes data - technology - people - and processes
All departments throughout a company
Porter's Generic Strategies Framework
SCM
information resources
45. Strategy to goals to business requirements to architecture requirements to architecture to functional specifications to infrastructure specifications (hardware - software - data...)
value chain
more specific sub- steps in process from strategy to architecture to infrastructure
business process reengineering (BPR)
service- oriented architecture
46. Total quality management
TQM
network effects
IS strategy triangle
business diamond
47. Can have coopetition w/o strategic alliance - can have strategic alliance w/o coopetition
components of the high cost of enterprise systems
All departments throughout a company
relationship between coopetition and strategic alliance
mission
48. The situation in which a company's current and emerging business strategy is enabled - supported - and unconstrained by technology
information resources
alignment
shareholder value model
architecture
49. ERPs make information available to...
architecture
when information strategy changes
All departments throughout a company
components of the high cost of enterprise systems
50. Negotiation - commitment - execution - assessment
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