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Test your basic knowledge |
Information Systems
Start Test
Study First
Subjects
:
engineering
,
it-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Processes make services possible; processes have inputs and outputs - while service is a cycle (ongoing)
Porter's Generic Strategies Framework
components of the high cost of enterprise systems
difference between a process and a service
What enterprise systems need to be integrated with
2. The unique set of features of a company and its products that are perceived by the target market as significant and superior to the competition
competitive advantage
characteristics of a business process
resource- based view vs. Porter's 5 Forces
unlimited resources model
3. Business process management
BPM
supply chain management (SCM)
What enterprise systems need to be integrated with
disadvantages of enterprise system
4. Anything that can be used by a firm in its processes for creating - producing - and/or offering its products
IT asset
IT capability
BPM
alignment
5. Plan of where a business seeks to go and how it plans to get there
total quality management (TQM)
ERP
shared services
business strategy
6. Inputs/outputs and tasks
Ring and Van de Ven's stages of a strategic alliance
IT asset
what enterprise systems replaced
two essential characteristics of a business process
7. Says competition stems from lowering the cost to perform activities and adding value so buyers will pay more
general process for developing is...
Decision
client/server
value chain framework
8. Supply chain management
BPM
enterprise architecture
SCM
when information strategy changes
9. Enterprise systems reflect industry best practices for generic business processes
organizational strategy
three major categories of IT capabilities
best practices (characteristic of ES)
mainframe architecture
10. On a process flow diagram - a circle represents a...
Endpoint
value chain framework
SCM
service- oriented architecture
11. Assets or capabilities
information resources can either be..
infrastructure
more efficient processes have
Ring and Van de Ven's stages of a strategic alliance
12. Strategy to goals to business requirements to architecture requirements to architecture to functional specifications to infrastructure specifications (hardware - software - data...)
resource- based view
more specific sub- steps in process from strategy to architecture to infrastructure
value chain framework
organizational strategy
13. Business process re- engineering
mainframe architecture
BPR
unlimited resources model
characteristics of enterprise systems
14. Inputs/outputs - tasks - decisions - metrics - 'swim lanes'
characteristics of a business process
What enterprise systems need to be integrated with
TQM
silos
15. Customer relationship management
business process management (BPM) systems
CRM
value chain framework
components of the high cost of enterprise systems
16. Strategy where companies cooperate and compete at the same time with companies in its value net
enterprise resource planning
relationship between coopetition and strategic alliance
organizational strategy
co-oopetition
17. When all the activities are in a predetermined order (not when steps vary in a process)
when business process management systems are most useful
more specific sub- steps in process from strategy to architecture to infrastructure
difference between a process and a service
TOGAF
18. Allows functional areas of an organization to share information easily
D'aveni's model
IT asset vs. capability
major benefit of an enterprise system
factors influencing value sustainability
19. Radical way of transforming business processes
D'aveni's model
IT asset
client
business process reengineering (BPR)
20. Inter- organizational relationship that affords one or more companies in the relationship a strategic advantage
best practices (characteristic of ES)
layers of enterprise architecture
strategic alliance
organizational strategy
21. Because they are complex and usually need continual modification to meet the organizations needs
characteristics of enterprise systems
what ERPs help companies do
IT asset vs. capability
why enterprise systems tie a company to a vendor
22. Comprehensive software packages that incorporate all modules needed to run the operations of a business
BPM
IT asset vs. capability
enterprise resource planning
six sigma
23. Software used to connect processes in one or more computers across a network
middleware...
major benefit of an enterprise system
when information strategy changes
value net
24. Threat of new entrants - bargaining power of buyers - threat of substitute products or services - bargaining power of suppliers - rivalry among existing competitors
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25. Highlights how IS add value to the primary and support activities of a firm's internal operations - customers - and supply chain
value chain
Endpoint
TOGAF
layers of enterprise architecture
26. Architecture where one software program (the client) requests and receives data and instructions from another software program (the server); computers running client programs usually require less computing resources
client/server
what ERPs help companies do
SCM
major benefit of an enterprise system
27. Resource- based focuses on internal factors in an organization - focused on external factors in the industry
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28. Centralization (because they focus on integration)
enterprise systems are useful for this sort of organizational structure
hypercompetition
Long- term relationships with software vendors
TQM
29. Technology - people - and processes that an organization uses to manage information
Long- term relationships with software vendors
Information Systems (IS)
shared services
what ERPs help companies do
30. Description of goals of an organization - how these goals are realized by business processes - and how these business processes can be better served through technology
business diamond
general process for developing is...
P2P
enterprise architecture
31. Organizational - control - and cultural variables used by decision makers to effect changes in their organization
managerial levers
shareholder value model
supply chain management (SCM)
Ring and Van de Ven's stages of a strategic alliance
32. Strategy --> architecture --> infrastructure
All departments throughout a company
CRM
general process for developing is...
six sigma
33. Includes data - technology - people - and processes
Porter's Generic Strategies Framework
ERP
the business triangle
information resources
34. Coordinated set of actions to fulfill objectives - purposes - and goals
client/server
characteristics of a business process
strategy
resource- based view vs. Porter's 5 Forces
35. Holds that the timing of the use of specialized knowledge can create a differentiation advantage as long as the knowledge remains unique
Task
difference between a process and a service
shareholder value model
when business process management systems are most useful
36. Utilizes a large base of resources that allows organization to outlast competitors by practicing a differentiation strategy
IT asset vs. capability
Endpoint
information resources can either be..
unlimited resources model
37. Something learned over time for the firm to create - produce - or offer its products
six sigma
business process management (BPM) systems
configurations for IT architecture
IT capability
38. Translates strategy into infrastructure - creating plans for the implementation
architecture
cost leadership
service- oriented architecture
WOA
39. Finance - operations - accounting - marketing - administration (functions or silos in a business)
External stakeholders
co-oopetition
F.O.A.M.A.
business process management (BPM) systems
40. Integration - packages - best practices - some assembly required - evolving
characteristics of enterprise systems
middleware...
IS strategy triangle
relationship between coopetition and strategic alliance
41. Uses a large central computer that handles all the functionality of the system; common in legacy systems
mainframe architecture
customer relationship management (CRM)
business strategy
D'aveni's model
42. Includes a company - its competitors - complementors - customers - suppliers
configurations for IT architecture
value net
IS strategy triangle
customer relationship management (CRM)
43. Negotiation - commitment - execution - assessment
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44. Enterprise systems
organizational strategy
halo effect
the business triangle
ES
45. The value of a network node to a person or organization in a network increases when others join the network
network effects
strategic alliance
All departments throughout a company
client/server
46. Relates business strategy with IS and organizational strategy; business strategy at the top - organizational and information strategy at the base
IS strategy triangle
service- oriented architecture
Endpoint
characteristics of enterprise systems
47. Web- oriented architecture
shared services
alignment
customer relationship management (CRM)
WOA
48. The basic human tendency to make specific inferences on the basis of a general impression (EX: assuming that because a business is successful - it has good management-- ignoring other forces at work)
cost leadership
halo effect
Porter's 5 Forces
Ring and Van de Ven's stages of a strategic alliance
49. Technical skills - IT management skills - relationship skills
three major categories of IT capabilities
information resources
P2P
information resources can either be..
50. For changes in organizational structure - expensive - risky
general process for developing is...
disadvantages of enterprise system
strategy
supply chain management (SCM)