SUBJECTS
|
BROWSE
|
CAREER CENTER
|
POPULAR
|
JOIN
|
LOGIN
Business Skills
|
Soft Skills
|
Basic Literacy
|
Certifications
About
|
Help
|
Privacy
|
Terms
|
Email
Search
Test your basic knowledge |
Information Systems
Start Test
Study First
Subjects
:
engineering
,
it-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Inputs/outputs and tasks
CRM
information resources can either be..
two essential characteristics of a business process
most widely used enterprise system
2. Software systems developed in the mid-90s which were not integrated across organizations and could not interface well with each other
infrastructure
what enterprise systems replaced
silos
D'aveni's model
3. Interrelated set of activities and tasks that turns inputs into outputs
client
why enterprise systems tie a company to a vendor
process
shared services
4. Mainframe - client/server - SOA - P2P - WOA
configurations for IT architecture
total quality management (TQM)
Decision
process
5. Holds that the timing of the use of specialized knowledge can create a differentiation advantage as long as the knowledge remains unique
halo effect
shareholder value model
BPR
general process for developing is...
6. An IT capability makes it possible for the firm to use its IT assets effectively
more efficient processes have
Endpoint
IT asset vs. capability
BPR
7. Assets or capabilities
Decision
value chain framework
information resources can either be..
shared services
8. Strategy where organization limits its scope to a market segment and tailors its offerings to that group of customers using either cost or differentiation
more specific sub- steps in process from strategy to architecture to infrastructure
customer relationship management (CRM)
focus
Long- term relationships with software vendors
9. Improves the way a company finds raw components it needs to make a product or service - manufactures that product or service - and delivers it to customers
risks associated with using information systems to gain strategic advantage
supply chain management (SCM)
unlimited resources model
Endpoint
10. Comprehensive software packages that incorporate all modules needed to run the operations of a business
information resources can either be..
WOA
Ring and Van de Ven's stages of a strategic alliance
enterprise resource planning
11. Business process re- engineering
total quality management (TQM)
What enterprise systems need to be integrated with
BPR
unlimited resources model
12. ERP II makes information available to...
information resources can either be..
organizational change management
External stakeholders
characteristics of a business process
13. Strategy where organization qualifies its product or service in a way that allows it to appear unique in the marketplace
differentiation
enterprise architecture
business process management (BPM) systems
co-oopetition
14. Can have coopetition w/o strategic alliance - can have strategic alliance w/o coopetition
best practices (characteristic of ES)
relationship between coopetition and strategic alliance
Porter's Generic Strategies Framework
what ERPs help companies do
15. The basic human tendency to make specific inferences on the basis of a general impression (EX: assuming that because a business is successful - it has good management-- ignoring other forces at work)
business process reengineering (BPR)
difference between a process and a service
CRM
halo effect
16. Inter- organizational relationship that affords one or more companies in the relationship a strategic advantage
what enterprise systems replaced
strategic alliance
more efficient processes have
value net
17. Technology - people - and processes that an organization uses to manage information
managerial levers
what ERPs help companies do
more specific sub- steps in process from strategy to architecture to infrastructure
Information Systems (IS)
18. Service- oriented architecture
SOA
business diamond
TQM
business strategy
19. On a process flow diagram - a circle represents a...
All departments throughout a company
alignment
Endpoint
shared services
20. The value of a network node to a person or organization in a network increases when others join the network
External stakeholders
enterprise resource planning
when information strategy changes
network effects
21. On a process flow diagram - a diamond represents a...
Decision
risks associated with using information systems to gain strategic advantage
business process management (BPM) systems
enterprise architecture
22. Negotiation - commitment - execution - assessment
23. Business process management
ERP
characteristics of a business process
three major categories of IT capabilities
BPM
24. On a process flow diagram - a square represents a...
Task
managerial levers
halo effect
focus
25. Company who offers a complementary product (e.g. milk complements cereal)
complementor
strategy
general process for developing is...
difference between a process and a service
26. Processes are horizontal across a corporation - many functional areas of the business will be involved in a process; functions are vertical silos in an organization (e.g. finance - operations - accounting - marketing - administration)
value net
IT asset vs. capability
processes vs. functions
more efficient processes have
27. Systems that handle automated processes within and across organizations
BPR
business process management (BPM) systems
when business process management systems are most useful
value net
28. Centralization (because they focus on integration)
value chain framework
major benefit of an enterprise system
enterprise systems are useful for this sort of organizational structure
mainframe architecture
29. Plan of where a business seeks to go and how it plans to get there
total quality management (TQM)
more efficient processes have
supply chain management (SCM)
business strategy
30. Clear and compelling statement of organization's purpose and what makes it unique
major disadvantage of an enterprise system
business strategy
mission
information resources can either be..
31. Strategy to goals to business requirements to architecture requirements to architecture to functional specifications to infrastructure specifications (hardware - software - data...)
shared services
factors influencing value sustainability
more specific sub- steps in process from strategy to architecture to infrastructure
ES
32. Software used to connect processes in one or more computers across a network
relationship between coopetition and strategic alliance
process
middleware...
information resources
33. Framework for understanding the design of an organization; links together business processes - values & beliefs - management control systems - and tasks & structures
business diamond
mainframe architecture
customer relationship management (CRM)
information resources can either be..
34. Tries to minimize risks and maximize benefits of change in an organization
infrastructure
enterprise systems are useful for this sort of organizational structure
organizational change management
BPM
35. Threat of new entrants - bargaining power of buyers - threat of substitute products or services - bargaining power of suppliers - rivalry among existing competitors
36. Peer- to- peer
value chain framework
strategic alliance
Ring and Van de Ven's stages of a strategic alliance
P2P
37. Manage fragmentation of information across an organization
what ERPs help companies do
D'aveni's model
Decision
value chain
38. Enterprise resource planning
differentiation
ERP
TOGAF
value net
39. Inputs/outputs - tasks - decisions - metrics - 'swim lanes'
characteristics of a business process
middleware...
value chain
competitive advantage
40. Everything that supports the flow and processing of information in an organization - including hardware - software - data and network components
value net
client/server
IT asset vs. capability
infrastructure
41. Technical skills - IT management skills - relationship skills
enterprise systems are useful for this sort of organizational structure
three major categories of IT capabilities
Endpoint
process
42. Highlights how IS add value to the primary and support activities of a firm's internal operations - customers - and supply chain
ERP
what ERPs help companies do
resource- based view
value chain
43. Ease of imitation - substitution - transfer
factors influencing value sustainability
why enterprise systems tie a company to a vendor
organizational strategy
competitive advantage
44. An end user will usually notice a reduction in the performance of a ______ before a _______
mission
when information strategy changes
WOA
Service - process
45. Business strategy should not be affected because it is at a more abstract level
halo effect
the business triangle
competitive advantage
when information strategy changes
46. Resource- based focuses on internal factors in an organization - focused on external factors in the industry
47. Strategy where organization aims to be the lowest- cost producer in the marketplace
cost leadership
what ERPs help companies do
major benefit of an enterprise system
client
48. Translates strategy into infrastructure - creating plans for the implementation
hypercompetition
configurations for IT architecture
architecture
most widely used enterprise system
49. Suggests that speed and aggressiveness of the moves and countermoves create an environment in which advantages are rapidly created and eroded
hypercompetition
client
TQM
competitive advantage
50. Maintains that competitive advantage comes from the information resources of the firm; resources enable a firm to attain and sustain competitive advantage
middleware...
resource- based view
strategic alliance
characteristics of enterprise systems