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Test your basic knowledge |
Information Systems
Start Test
Study First
Subjects
:
engineering
,
it-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Software program that requests and receives data and instructions from another
client
more efficient processes have
architecture
value chain
2. Class of IT applications used to enable information flow within and between business processes
major benefit of an enterprise system
enterprise systems
strategy
BPR
3. Organizations restructure common business processes to consolidate services like IT - human resources - finance
BPR
business process management (BPM) systems
shared services
strategic alliance
4. Organizational - control - and cultural variables used by decision makers to effect changes in their organization
SCM
silos
managerial levers
resource- based view vs. Porter's 5 Forces
5. Processes are horizontal across a corporation - many functional areas of the business will be involved in a process; functions are vertical silos in an organization (e.g. finance - operations - accounting - marketing - administration)
processes vs. functions
client/server
IS strategy
hypercompetition
6. Processes make services possible; processes have inputs and outputs - while service is a cycle (ongoing)
factors influencing value sustainability
Information Systems (IS)
difference between a process and a service
P2P
7. Web- oriented architecture
relationship between coopetition and strategic alliance
WOA
middleware...
customer relationship management (CRM)
8. Technical skills - IT management skills - relationship skills
External stakeholders
three major categories of IT capabilities
when business process management systems are most useful
WOA
9. Strategy where companies cooperate and compete at the same time with companies in its value net
why enterprise systems tie a company to a vendor
client/server
co-oopetition
strategy
10. Self- contained functional units
value net
BPM
F.O.A.M.A.
silos
11. Service- oriented architecture
mainframe architecture
SOA
unlimited resources model
Information Systems (IS)
12. On a process flow diagram - a diamond represents a...
client
resource- based view
Decision
infrastructure
13. Description of goals of an organization - how these goals are realized by business processes - and how these business processes can be better served through technology
processes vs. functions
enterprise architecture
infrastructure
architecture
14. Relates business strategy with IS and organizational strategy; business strategy at the top - organizational and information strategy at the base
more efficient processes have
IS strategy triangle
alignment
characteristics of a business process
15. Business strategy should not be affected because it is at a more abstract level
when information strategy changes
IT asset
silos
WOA
16. Includes organization's design and the choices it makes to define - set up - coordinate - and control its work processes
BPR
the business triangle
organizational strategy
IS strategy triangle
17. Framework for understanding the design of an organization; links together business processes - values & beliefs - management control systems - and tasks & structures
shared services
WOA
enterprise architecture
business diamond
18. Technology - people - and processes that an organization uses to manage information
strategic alliance
Information Systems (IS)
managerial levers
characteristics of enterprise systems
19. Fewer steps - fewer branches - fewer loops - and fewer decisions
SCM
Decision
when business strategy changes
more efficient processes have
20. Negotiation - commitment - execution - assessment
21. Uses a large central computer that handles all the functionality of the system; common in legacy systems
mainframe architecture
difference between a process and a service
halo effect
value net
22. Incremental way of transforming business processes
strategy
total quality management (TQM)
TQM
client
23. The open group architectural framework; designed to translate strategy into architecture and then into a detailed infrastructure using standardized Architecture Development Methodology
enterprise architecture
risks associated with using information systems to gain strategic advantage
general process for developing is...
TOGAF
24. Holds that the timing of the use of specialized knowledge can create a differentiation advantage as long as the knowledge remains unique
business strategy
complementor
shareholder value model
total quality management (TQM)
25. Strategy where organization qualifies its product or service in a way that allows it to appear unique in the marketplace
competitive advantage
differentiation
factors influencing value sustainability
when business process management systems are most useful
26. Infrastructure - information - applications - processes - strategy
organizational strategy
what enterprise systems replaced
Endpoint
layers of enterprise architecture
27. Finance - operations - accounting - marketing - administration (functions or silos in a business)
characteristics of enterprise systems
focus
F.O.A.M.A.
BPR
28. Coordinated set of actions to fulfill objectives - purposes - and goals
BPM
network effects
strategy
more specific sub- steps in process from strategy to architecture to infrastructure
29. Speed and aggressive moves and coutermoves by a firm create competitive advantages
30. Interrelated set of activities and tasks that turns inputs into outputs
Service - process
IS strategy
enterprise systems are useful for this sort of organizational structure
process
31. Ease of imitation - substitution - transfer
factors influencing value sustainability
supply chain management (SCM)
configurations for IT architecture
value chain framework
32. The basic human tendency to make specific inferences on the basis of a general impression (EX: assuming that because a business is successful - it has good management-- ignoring other forces at work)
organizational strategy
architecture
halo effect
value chain framework
33. ERPs make information available to...
major disadvantage of an enterprise system
All departments throughout a company
six sigma
resource- based view vs. Porter's 5 Forces
34. Threat of new entrants - bargaining power of buyers - threat of substitute products or services - bargaining power of suppliers - rivalry among existing competitors
35. Data in context (i.e. with relevance and purpose)
middleware...
information
strategy
characteristics of a business process
36. Clear and compelling statement of organization's purpose and what makes it unique
mission
customer relationship management (CRM)
F.O.A.M.A.
major disadvantage of an enterprise system
37. Comprehensive software packages that incorporate all modules needed to run the operations of a business
business process reengineering (BPR)
managerial levers
Service - process
enterprise resource planning
38. Building components of software in a modular way; an architecture where business processes are built on a network - different parts of business functionality reside on different parts of the network - the parts can be combined and reused to create ap
service- oriented architecture
customer relationship management (CRM)
enterprise architecture
Ring and Van de Ven's stages of a strategic alliance
39. Can have coopetition w/o strategic alliance - can have strategic alliance w/o coopetition
relationship between coopetition and strategic alliance
P2P
enterprise systems
Information Systems (IS)
40. Inputs/outputs - tasks - decisions - metrics - 'swim lanes'
enterprise resource planning
what enterprise systems replaced
characteristics of a business process
enterprise systems
41. Centralization (because they focus on integration)
IT asset
characteristics of a business process
enterprise systems are useful for this sort of organizational structure
WOA
42. Includes a company - its competitors - complementors - customers - suppliers
organizational strategy
architecture
Decision
value net
43. An end user will usually notice a reduction in the performance of a ______ before a _______
Service - process
organizational change management
infrastructure
shared services
44. Includes business - organizational - and information strategy; business strategy is at the top of the triangle because it guides the others
the business triangle
network effects
SCM
resource- based view vs. Porter's 5 Forces
45. Everything that supports the flow and processing of information in an organization - including hardware - software - data and network components
Service - process
two essential characteristics of a business process
mainframe architecture
infrastructure
46. Allows functional areas of an organization to share information easily
SOA
client
major benefit of an enterprise system
D'aveni's model
47. Strategy where organization aims to be the lowest- cost producer in the marketplace
cost leadership
BPR
middleware...
disadvantages of enterprise system
48. Awaking a sleeping giant - bad timing - poor implementation - failing to deliver what customers want - breaking the law
competitive advantage
risks associated with using information systems to gain strategic advantage
information resources can either be..
total quality management (TQM)
49. Radical way of transforming business processes
IT asset
network effects
business process reengineering (BPR)
the business triangle
50. Software systems developed in the mid-90s which were not integrated across organizations and could not interface well with each other
enterprise resource planning
when business process management systems are most useful
Porter's Generic Strategies Framework
what enterprise systems replaced