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Test your basic knowledge |
Information Systems
Start Test
Study First
Subjects
:
engineering
,
it-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Includes organization's design and the choices it makes to define - set up - coordinate - and control its work processes
organizational strategy
mission
mainframe architecture
major disadvantage of an enterprise system
2. Systems that handle automated processes within and across organizations
business process management (BPM) systems
when information strategy changes
IT asset
differentiation
3. The open group architectural framework; designed to translate strategy into architecture and then into a detailed infrastructure using standardized Architecture Development Methodology
total quality management (TQM)
What enterprise systems need to be integrated with
TOGAF
three major categories of IT capabilities
4. Comprehensive software packages that incorporate all modules needed to run the operations of a business
enterprise resource planning
SCM
service- oriented architecture
two essential characteristics of a business process
5. Strategy where organization aims to be the lowest- cost producer in the marketplace
shareholder value model
components of the high cost of enterprise systems
cost leadership
IT asset
6. On a process flow diagram - a circle represents a...
service- oriented architecture
Endpoint
business strategy
process
7. An end user will usually notice a reduction in the performance of a ______ before a _______
business strategy
components of the high cost of enterprise systems
difference between a process and a service
Service - process
8. ERPs make information available to...
most widely used enterprise system
mission
Decision
All departments throughout a company
9. Everything that supports the flow and processing of information in an organization - including hardware - software - data and network components
middleware...
what enterprise systems replaced
infrastructure
IS strategy triangle
10. Technical skills - IT management skills - relationship skills
configurations for IT architecture
strategy
three major categories of IT capabilities
characteristics of a business process
11. Organizations restructure common business processes to consolidate services like IT - human resources - finance
middleware...
shared services
Information Systems (IS)
components of the high cost of enterprise systems
12. The unique set of features of a company and its products that are perceived by the target market as significant and superior to the competition
ES
managerial levers
competitive advantage
cost leadership
13. Includes data - technology - people - and processes
alignment
two essential characteristics of a business process
information resources
competitive advantage
14. Manage fragmentation of information across an organization
BPR
what ERPs help companies do
WOA
information
15. Something learned over time for the firm to create - produce - or offer its products
managerial levers
IT capability
Porter's Generic Strategies Framework
the business triangle
16. Assets or capabilities
components of the high cost of enterprise systems
shared services
information resources can either be..
Service - process
17. Strategy where organization limits its scope to a market segment and tailors its offerings to that group of customers using either cost or differentiation
network effects
risks associated with using information systems to gain strategic advantage
six sigma
focus
18. Says competition stems from lowering the cost to perform activities and adding value so buyers will pay more
middleware...
Decision
Porter's Generic Strategies Framework
value chain framework
19. The value of a network node to a person or organization in a network increases when others join the network
when business strategy changes
network effects
mission
Porter's 5 Forces
20. Highlights how IS add value to the primary and support activities of a firm's internal operations - customers - and supply chain
value chain
resource- based view
business strategy
enterprise resource planning
21. Architecture where one software program (the client) requests and receives data and instructions from another software program (the server); computers running client programs usually require less computing resources
organizational change management
middleware...
client/server
cost leadership
22. When all the activities are in a predetermined order (not when steps vary in a process)
service- oriented architecture
when business process management systems are most useful
SOA
business process management (BPM) systems
23. Business process re- engineering
hypercompetition
process
BPR
Ring and Van de Ven's stages of a strategic alliance
24. Mainframe - client/server - SOA - P2P - WOA
External stakeholders
BPR
IT capability
configurations for IT architecture
25. Building components of software in a modular way; an architecture where business processes are built on a network - different parts of business functionality reside on different parts of the network - the parts can be combined and reused to create ap
configurations for IT architecture
service- oriented architecture
enterprise resource planning
IS strategy triangle
26. Incremental way of transforming business processes
mission
Information Systems (IS)
total quality management (TQM)
network effects
27. Interrelated set of activities and tasks that turns inputs into outputs
shareholder value model
process
difference between a process and a service
middleware...
28. Activities designed to learn more about customers' needs and behaviors to develop stronger relationships with them and enhance their value chains
IS strategy
customer relationship management (CRM)
F.O.A.M.A.
what ERPs help companies do
29. For changes in organizational structure - expensive - risky
value chain
disadvantages of enterprise system
ERP
when business strategy changes
30. Business strategy should not be affected because it is at a more abstract level
major benefit of an enterprise system
IS strategy triangle
when information strategy changes
enterprise architecture
31. Businesses have to conform to the system - sometimes have to redesign processes to fit system
major disadvantage of an enterprise system
hypercompetition
What enterprise systems need to be integrated with
All departments throughout a company
32. Finance - operations - accounting - marketing - administration (functions or silos in a business)
major disadvantage of an enterprise system
Porter's 5 Forces
managerial levers
F.O.A.M.A.
33. Inputs/outputs - tasks - decisions - metrics - 'swim lanes'
cost leadership
IT asset vs. capability
six sigma
characteristics of a business process
34. Strategy to goals to business requirements to architecture requirements to architecture to functional specifications to infrastructure specifications (hardware - software - data...)
business strategy
difference between a process and a service
more specific sub- steps in process from strategy to architecture to infrastructure
ERP
35. The basic human tendency to make specific inferences on the basis of a general impression (EX: assuming that because a business is successful - it has good management-- ignoring other forces at work)
differentiation
risks associated with using information systems to gain strategic advantage
SCM
halo effect
36. R/3 (made by SAP)
difference between a process and a service
most widely used enterprise system
Ring and Van de Ven's stages of a strategic alliance
shareholder value model
37. Peer- to- peer
the business triangle
enterprise architecture
P2P
hypercompetition
38. Centralization (because they focus on integration)
enterprise systems are useful for this sort of organizational structure
TQM
information resources can either be..
enterprise resource planning
39. Can have coopetition w/o strategic alliance - can have strategic alliance w/o coopetition
when business process management systems are most useful
focus
unlimited resources model
relationship between coopetition and strategic alliance
40. Processes make services possible; processes have inputs and outputs - while service is a cycle (ongoing)
the business triangle
value chain
difference between a process and a service
two essential characteristics of a business process
41. Information and organizational strategy must also change
major benefit of an enterprise system
when business strategy changes
Long- term relationships with software vendors
information
42. Enterprise resource planning
client/server
SOA
when business process management systems are most useful
ERP
43. Plan of where a business seeks to go and how it plans to get there
business strategy
SCM
general process for developing is...
what ERPs help companies do
44. Organizational - control - and cultural variables used by decision makers to effect changes in their organization
client/server
information resources
managerial levers
information
45. Processes are horizontal across a corporation - many functional areas of the business will be involved in a process; functions are vertical silos in an organization (e.g. finance - operations - accounting - marketing - administration)
ERP
BPM
processes vs. functions
when business strategy changes
46. Radical way of transforming business processes
cost leadership
P2P
business process reengineering (BPR)
difference between a process and a service
47. Holds that the timing of the use of specialized knowledge can create a differentiation advantage as long as the knowledge remains unique
business strategy
components of the high cost of enterprise systems
shareholder value model
focus
48. Business process management
characteristics of a business process
general process for developing is...
shared services
BPM
49. Strategy --> architecture --> infrastructure
ES
mission
why enterprise systems tie a company to a vendor
general process for developing is...
50. Class of IT applications used to enable information flow within and between business processes
strategic alliance
External stakeholders
when business strategy changes
enterprise systems