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Test your basic knowledge |
Information Systems
Start Test
Study First
Subjects
:
engineering
,
it-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. An end user will usually notice a reduction in the performance of a ______ before a _______
BPM
TOGAF
what enterprise systems replaced
Service - process
2. Strategy where companies cooperate and compete at the same time with companies in its value net
customer relationship management (CRM)
middleware...
IT capability
co-oopetition
3. Activities designed to learn more about customers' needs and behaviors to develop stronger relationships with them and enhance their value chains
major benefit of an enterprise system
IT asset
P2P
customer relationship management (CRM)
4. Awaking a sleeping giant - bad timing - poor implementation - failing to deliver what customers want - breaking the law
processes vs. functions
risks associated with using information systems to gain strategic advantage
IS strategy triangle
information resources can either be..
5. Organizational - control - and cultural variables used by decision makers to effect changes in their organization
managerial levers
best practices (characteristic of ES)
total quality management (TQM)
Decision
6. Business strategy should not be affected because it is at a more abstract level
when information strategy changes
information
BPR
architecture
7. Resource- based focuses on internal factors in an organization - focused on external factors in the industry
8. Maintains that competitive advantage comes from the information resources of the firm; resources enable a firm to attain and sustain competitive advantage
resource- based view
Decision
when business strategy changes
factors influencing value sustainability
9. Incremental way of transforming business processes
total quality management (TQM)
characteristics of enterprise systems
Long- term relationships with software vendors
External stakeholders
10. An IT capability makes it possible for the firm to use its IT assets effectively
IT asset
when business strategy changes
IT asset vs. capability
Decision
11. Software systems developed in the mid-90s which were not integrated across organizations and could not interface well with each other
what enterprise systems replaced
characteristics of enterprise systems
alignment
differentiation
12. Fewer steps - fewer branches - fewer loops - and fewer decisions
relationship between coopetition and strategic alliance
more efficient processes have
processes vs. functions
halo effect
13. Integration - packages - best practices - some assembly required - evolving
characteristics of enterprise systems
Porter's 5 Forces
External stakeholders
P2P
14. Supply chain management
best practices (characteristic of ES)
SCM
F.O.A.M.A.
alignment
15. Clear and compelling statement of organization's purpose and what makes it unique
Decision
mission
TQM
risks associated with using information systems to gain strategic advantage
16. Description of goals of an organization - how these goals are realized by business processes - and how these business processes can be better served through technology
ERP
enterprise architecture
shareholder value model
Endpoint
17. Allows functional areas of an organization to share information easily
major benefit of an enterprise system
enterprise systems
ERP
components of the high cost of enterprise systems
18. Can have coopetition w/o strategic alliance - can have strategic alliance w/o coopetition
risks associated with using information systems to gain strategic advantage
relationship between coopetition and strategic alliance
major disadvantage of an enterprise system
most widely used enterprise system
19. Holds that the timing of the use of specialized knowledge can create a differentiation advantage as long as the knowledge remains unique
network effects
shareholder value model
more specific sub- steps in process from strategy to architecture to infrastructure
architecture
20. Highlights how IS add value to the primary and support activities of a firm's internal operations - customers - and supply chain
value chain
what ERPs help companies do
three major categories of IT capabilities
strategic alliance
21. Strategy to goals to business requirements to architecture requirements to architecture to functional specifications to infrastructure specifications (hardware - software - data...)
more specific sub- steps in process from strategy to architecture to infrastructure
customer relationship management (CRM)
when information strategy changes
SOA
22. Building components of software in a modular way; an architecture where business processes are built on a network - different parts of business functionality reside on different parts of the network - the parts can be combined and reused to create ap
business diamond
processes vs. functions
service- oriented architecture
IT asset
23. Interrelated set of activities and tasks that turns inputs into outputs
business process reengineering (BPR)
two essential characteristics of a business process
SOA
process
24. Enterprise systems
BPM
customer relationship management (CRM)
Long- term relationships with software vendors
ES
25. Suggests that speed and aggressiveness of the moves and countermoves create an environment in which advantages are rapidly created and eroded
configurations for IT architecture
hypercompetition
complementor
resource- based view vs. Porter's 5 Forces
26. Speed and aggressive moves and coutermoves by a firm create competitive advantages
27. Something learned over time for the firm to create - produce - or offer its products
SCM
architecture
general process for developing is...
IT capability
28. Customer relationship management
P2P
characteristics of enterprise systems
business process management (BPM) systems
CRM
29. ERP II makes information available to...
WOA
External stakeholders
competitive advantage
enterprise resource planning
30. Class of IT applications used to enable information flow within and between business processes
enterprise systems
enterprise resource planning
BPR
information resources
31. The plan an organization uses in providing information services
TOGAF
configurations for IT architecture
IS strategy
shareholder value model
32. Utilizes a large base of resources that allows organization to outlast competitors by practicing a differentiation strategy
Information Systems (IS)
focus
client
unlimited resources model
33. When all the activities are in a predetermined order (not when steps vary in a process)
D'aveni's model
when business strategy changes
when business process management systems are most useful
mainframe architecture
34. On a process flow diagram - a diamond represents a...
BPM
client/server
Decision
information
35. Improves the way a company finds raw components it needs to make a product or service - manufactures that product or service - and delivers it to customers
shareholder value model
competitive advantage
supply chain management (SCM)
what ERPs help companies do
36. Self- contained functional units
Long- term relationships with software vendors
when business strategy changes
managerial levers
silos
37. Processes make services possible; processes have inputs and outputs - while service is a cycle (ongoing)
difference between a process and a service
relationship between coopetition and strategic alliance
hypercompetition
F.O.A.M.A.
38. An organization's hardware - operating systems - databases - telecommunications - legacy systems
general process for developing is...
when business strategy changes
What enterprise systems need to be integrated with
D'aveni's model
39. Centralization (because they focus on integration)
when business strategy changes
External stakeholders
shared services
enterprise systems are useful for this sort of organizational structure
40. Relates business strategy with IS and organizational strategy; business strategy at the top - organizational and information strategy at the base
Information Systems (IS)
supply chain management (SCM)
IS strategy triangle
enterprise resource planning
41. Anything that can be used by a firm in its processes for creating - producing - and/or offering its products
IT asset
infrastructure
three major categories of IT capabilities
business strategy
42. Negotiation - commitment - execution - assessment
43. Software used to connect processes in one or more computers across a network
enterprise resource planning
resource- based view
middleware...
differentiation
44. Incremental approach to changing business processes (a management program that seeks to improve the quality of process outputs by identifying and removing the causes of defects and variation in the various processes.)
six sigma
shared services
client
hypercompetition
45. Hardware - software - professional services - internal staff costs
SOA
components of the high cost of enterprise systems
IS strategy
enterprise systems
46. The open group architectural framework; designed to translate strategy into architecture and then into a detailed infrastructure using standardized Architecture Development Methodology
the business triangle
IT asset
service- oriented architecture
TOGAF
47. Says competition stems from lowering the cost to perform activities and adding value so buyers will pay more
value chain framework
ERP
enterprise systems
general process for developing is...
48. Systems that handle automated processes within and across organizations
mission
business process management (BPM) systems
enterprise resource planning
three major categories of IT capabilities
49. Tries to minimize risks and maximize benefits of change in an organization
the business triangle
enterprise systems are useful for this sort of organizational structure
organizational change management
business process reengineering (BPR)
50. Strategy where organization aims to be the lowest- cost producer in the marketplace
processes vs. functions
risks associated with using information systems to gain strategic advantage
cost leadership
the business triangle