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Test your basic knowledge |
Information Systems
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Study First
Subjects
:
engineering
,
it-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Service- oriented architecture
resource- based view
SOA
alignment
Ring and Van de Ven's stages of a strategic alliance
2. Manage fragmentation of information across an organization
what ERPs help companies do
complementor
SOA
organizational change management
3. Ease of imitation - substitution - transfer
factors influencing value sustainability
supply chain management (SCM)
Ring and Van de Ven's stages of a strategic alliance
IS strategy triangle
4. The plan an organization uses in providing information services
information
IS strategy
All departments throughout a company
more specific sub- steps in process from strategy to architecture to infrastructure
5. Processes make services possible; processes have inputs and outputs - while service is a cycle (ongoing)
cost leadership
enterprise resource planning
SOA
difference between a process and a service
6. Customer relationship management
customer relationship management (CRM)
WOA
the business triangle
CRM
7. Business strategy should not be affected because it is at a more abstract level
when information strategy changes
client/server
IT asset
enterprise systems are useful for this sort of organizational structure
8. Improves the way a company finds raw components it needs to make a product or service - manufactures that product or service - and delivers it to customers
unlimited resources model
Porter's Generic Strategies Framework
supply chain management (SCM)
CRM
9. Technology - people - and processes that an organization uses to manage information
Information Systems (IS)
customer relationship management (CRM)
unlimited resources model
best practices (characteristic of ES)
10. Business process management
total quality management (TQM)
business strategy
business diamond
BPM
11. Building components of software in a modular way; an architecture where business processes are built on a network - different parts of business functionality reside on different parts of the network - the parts can be combined and reused to create ap
BPR
co-oopetition
customer relationship management (CRM)
service- oriented architecture
12. Includes a company - its competitors - complementors - customers - suppliers
value net
enterprise resource planning
total quality management (TQM)
enterprise systems are useful for this sort of organizational structure
13. Can have coopetition w/o strategic alliance - can have strategic alliance w/o coopetition
strategic alliance
information
total quality management (TQM)
relationship between coopetition and strategic alliance
14. On a process flow diagram - a diamond represents a...
when business strategy changes
What enterprise systems need to be integrated with
Porter's Generic Strategies Framework
Decision
15. Centralization (because they focus on integration)
silos
enterprise systems are useful for this sort of organizational structure
resource- based view
client
16. Tries to minimize risks and maximize benefits of change in an organization
layers of enterprise architecture
shareholder value model
organizational change management
the business triangle
17. The unique set of features of a company and its products that are perceived by the target market as significant and superior to the competition
competitive advantage
client
mission
enterprise systems are useful for this sort of organizational structure
18. Company who offers a complementary product (e.g. milk complements cereal)
complementor
IT asset
unlimited resources model
most widely used enterprise system
19. Enterprise systems usually require...
client/server
Long- term relationships with software vendors
focus
architecture
20. Self- contained functional units
ES
infrastructure
relationship between coopetition and strategic alliance
silos
21. Clear and compelling statement of organization's purpose and what makes it unique
competitive advantage
business process reengineering (BPR)
infrastructure
mission
22. ERP II makes information available to...
three major categories of IT capabilities
TOGAF
External stakeholders
the business triangle
23. Strategy where organization qualifies its product or service in a way that allows it to appear unique in the marketplace
IS strategy
total quality management (TQM)
differentiation
enterprise resource planning
24. Inter- organizational relationship that affords one or more companies in the relationship a strategic advantage
All departments throughout a company
value chain framework
shareholder value model
strategic alliance
25. Architecture where one software program (the client) requests and receives data and instructions from another software program (the server); computers running client programs usually require less computing resources
differentiation
customer relationship management (CRM)
BPM
client/server
26. Highlights how IS add value to the primary and support activities of a firm's internal operations - customers - and supply chain
SCM
differentiation
enterprise resource planning
value chain
27. An end user will usually notice a reduction in the performance of a ______ before a _______
Service - process
TOGAF
more efficient processes have
why enterprise systems tie a company to a vendor
28. Something learned over time for the firm to create - produce - or offer its products
resource- based view vs. Porter's 5 Forces
mission
characteristics of enterprise systems
IT capability
29. Hardware - software - professional services - internal staff costs
components of the high cost of enterprise systems
information resources can either be..
business process management (BPM) systems
Endpoint
30. Software systems developed in the mid-90s which were not integrated across organizations and could not interface well with each other
value net
information
what enterprise systems replaced
alignment
31. Businesses have to conform to the system - sometimes have to redesign processes to fit system
IS strategy triangle
general process for developing is...
three major categories of IT capabilities
major disadvantage of an enterprise system
32. Suggests that speed and aggressiveness of the moves and countermoves create an environment in which advantages are rapidly created and eroded
hypercompetition
unlimited resources model
the business triangle
P2P
33. On a process flow diagram - a square represents a...
IT asset vs. capability
when information strategy changes
Task
major benefit of an enterprise system
34. Says competition stems from lowering the cost to perform activities and adding value so buyers will pay more
What enterprise systems need to be integrated with
value chain framework
Porter's Generic Strategies Framework
resource- based view
35. Enterprise systems reflect industry best practices for generic business processes
characteristics of a business process
best practices (characteristic of ES)
value net
mission
36. Total quality management
SOA
TQM
TOGAF
middleware...
37. Assets or capabilities
competitive advantage
major benefit of an enterprise system
hypercompetition
information resources can either be..
38. Finance - operations - accounting - marketing - administration (functions or silos in a business)
TQM
F.O.A.M.A.
information resources can either be..
value net
39. Supply chain management
information
three major categories of IT capabilities
SCM
mainframe architecture
40. Organizational - control - and cultural variables used by decision makers to effect changes in their organization
managerial levers
value chain framework
ERP
What enterprise systems need to be integrated with
41. Incremental way of transforming business processes
shared services
business process management (BPM) systems
total quality management (TQM)
customer relationship management (CRM)
42. Systems that handle automated processes within and across organizations
IS strategy triangle
business process management (BPM) systems
architecture
SCM
43. Peer- to- peer
more specific sub- steps in process from strategy to architecture to infrastructure
risks associated with using information systems to gain strategic advantage
information resources can either be..
P2P
44. ERPs make information available to...
All departments throughout a company
co-oopetition
organizational strategy
what enterprise systems replaced
45. Fewer steps - fewer branches - fewer loops - and fewer decisions
mission
three major categories of IT capabilities
mainframe architecture
more efficient processes have
46. Comprehensive software packages that incorporate all modules needed to run the operations of a business
configurations for IT architecture
organizational change management
enterprise resource planning
client
47. Enterprise systems
factors influencing value sustainability
resource- based view
middleware...
ES
48. Information and organizational strategy must also change
business diamond
what enterprise systems replaced
when business strategy changes
two essential characteristics of a business process
49. The basic human tendency to make specific inferences on the basis of a general impression (EX: assuming that because a business is successful - it has good management-- ignoring other forces at work)
TQM
halo effect
All departments throughout a company
enterprise systems
50. Radical way of transforming business processes
competitive advantage
major disadvantage of an enterprise system
Ring and Van de Ven's stages of a strategic alliance
business process reengineering (BPR)
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