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Test your basic knowledge |
Information Systems
Start Test
Study First
Subjects
:
engineering
,
it-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. An IT capability makes it possible for the firm to use its IT assets effectively
layers of enterprise architecture
P2P
six sigma
IT asset vs. capability
2. Software program that requests and receives data and instructions from another
client
information resources
business strategy
Decision
3. Data in context (i.e. with relevance and purpose)
information
Porter's Generic Strategies Framework
the business triangle
strategy
4. Includes business - organizational - and information strategy; business strategy is at the top of the triangle because it guides the others
the business triangle
more efficient processes have
mission
resource- based view vs. Porter's 5 Forces
5. Enterprise systems reflect industry best practices for generic business processes
F.O.A.M.A.
best practices (characteristic of ES)
information resources
configurations for IT architecture
6. Description of goals of an organization - how these goals are realized by business processes - and how these business processes can be better served through technology
IS strategy triangle
enterprise architecture
What enterprise systems need to be integrated with
strategic alliance
7. Organizations restructure common business processes to consolidate services like IT - human resources - finance
business diamond
shared services
Task
total quality management (TQM)
8. Framework for understanding the design of an organization; links together business processes - values & beliefs - management control systems - and tasks & structures
organizational change management
business diamond
Service - process
TOGAF
9. Threat of new entrants - bargaining power of buyers - threat of substitute products or services - bargaining power of suppliers - rivalry among existing competitors
10. Business process re- engineering
BPR
enterprise architecture
components of the high cost of enterprise systems
risks associated with using information systems to gain strategic advantage
11. Highlights how IS add value to the primary and support activities of a firm's internal operations - customers - and supply chain
IS strategy
value chain
SCM
business process management (BPM) systems
12. The value of a network node to a person or organization in a network increases when others join the network
network effects
relationship between coopetition and strategic alliance
information resources can either be..
External stakeholders
13. An end user will usually notice a reduction in the performance of a ______ before a _______
Service - process
total quality management (TQM)
when business process management systems are most useful
IT asset
14. Supply chain management
when information strategy changes
SCM
more specific sub- steps in process from strategy to architecture to infrastructure
what ERPs help companies do
15. The unique set of features of a company and its products that are perceived by the target market as significant and superior to the competition
three major categories of IT capabilities
differentiation
competitive advantage
Task
16. Business strategy should not be affected because it is at a more abstract level
when information strategy changes
when business process management systems are most useful
configurations for IT architecture
Service - process
17. Finance - operations - accounting - marketing - administration (functions or silos in a business)
managerial levers
when information strategy changes
halo effect
F.O.A.M.A.
18. Company who offers a complementary product (e.g. milk complements cereal)
organizational change management
complementor
Endpoint
IS strategy
19. Architecture where one software program (the client) requests and receives data and instructions from another software program (the server); computers running client programs usually require less computing resources
middleware...
organizational strategy
client/server
BPM
20. Service- oriented architecture
customer relationship management (CRM)
IT asset vs. capability
P2P
SOA
21. Software systems developed in the mid-90s which were not integrated across organizations and could not interface well with each other
infrastructure
what enterprise systems replaced
IT asset
value chain framework
22. The basic human tendency to make specific inferences on the basis of a general impression (EX: assuming that because a business is successful - it has good management-- ignoring other forces at work)
Service - process
halo effect
difference between a process and a service
information resources can either be..
23. An organization's hardware - operating systems - databases - telecommunications - legacy systems
mission
What enterprise systems need to be integrated with
BPR
focus
24. Inputs/outputs and tasks
Ring and Van de Ven's stages of a strategic alliance
IT asset
IS strategy
two essential characteristics of a business process
25. Self- contained functional units
difference between a process and a service
differentiation
silos
information
26. Includes organization's design and the choices it makes to define - set up - coordinate - and control its work processes
organizational strategy
six sigma
relationship between coopetition and strategic alliance
when business strategy changes
27. Firms achieve competitive advantage through cost leadership - differentiation - or focus
28. ERPs make information available to...
when business strategy changes
IS strategy
WOA
All departments throughout a company
29. Utilizes a large base of resources that allows organization to outlast competitors by practicing a differentiation strategy
enterprise resource planning
most widely used enterprise system
organizational change management
unlimited resources model
30. Interrelated set of activities and tasks that turns inputs into outputs
strategy
middleware...
Decision
process
31. The plan an organization uses in providing information services
information resources
total quality management (TQM)
D'aveni's model
IS strategy
32. Ease of imitation - substitution - transfer
WOA
best practices (characteristic of ES)
business process reengineering (BPR)
factors influencing value sustainability
33. Resource- based focuses on internal factors in an organization - focused on external factors in the industry
34. Incremental approach to changing business processes (a management program that seeks to improve the quality of process outputs by identifying and removing the causes of defects and variation in the various processes.)
difference between a process and a service
six sigma
Long- term relationships with software vendors
value net
35. Inter- organizational relationship that affords one or more companies in the relationship a strategic advantage
middleware...
resource- based view
BPM
strategic alliance
36. Something learned over time for the firm to create - produce - or offer its products
information resources
What enterprise systems need to be integrated with
IT capability
more efficient processes have
37. Tries to minimize risks and maximize benefits of change in an organization
factors influencing value sustainability
organizational change management
value net
network effects
38. Customer relationship management
service- oriented architecture
CRM
IT asset
ES
39. Strategy where organization limits its scope to a market segment and tailors its offerings to that group of customers using either cost or differentiation
BPR
focus
major disadvantage of an enterprise system
business diamond
40. Strategy to goals to business requirements to architecture requirements to architecture to functional specifications to infrastructure specifications (hardware - software - data...)
enterprise resource planning
ERP
IS strategy triangle
more specific sub- steps in process from strategy to architecture to infrastructure
41. Allows functional areas of an organization to share information easily
major benefit of an enterprise system
layers of enterprise architecture
business diamond
infrastructure
42. Organizational - control - and cultural variables used by decision makers to effect changes in their organization
risks associated with using information systems to gain strategic advantage
What enterprise systems need to be integrated with
strategy
managerial levers
43. Businesses have to conform to the system - sometimes have to redesign processes to fit system
information
major disadvantage of an enterprise system
complementor
WOA
44. When all the activities are in a predetermined order (not when steps vary in a process)
service- oriented architecture
BPM
Porter's 5 Forces
when business process management systems are most useful
45. Inputs/outputs - tasks - decisions - metrics - 'swim lanes'
information resources can either be..
cost leadership
characteristics of a business process
BPR
46. For changes in organizational structure - expensive - risky
disadvantages of enterprise system
value chain framework
F.O.A.M.A.
best practices (characteristic of ES)
47. On a process flow diagram - a square represents a...
TQM
strategy
Task
when business strategy changes
48. Business process management
more specific sub- steps in process from strategy to architecture to infrastructure
differentiation
halo effect
BPM
49. Coordinated set of actions to fulfill objectives - purposes - and goals
complementor
strategy
more efficient processes have
organizational change management
50. Enterprise systems usually require...
IT asset
Long- term relationships with software vendors
information resources can either be..
processes vs. functions