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Test your basic knowledge |
Information Systems
Start Test
Study First
Subjects
:
engineering
,
it-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. An IT capability makes it possible for the firm to use its IT assets effectively
business diamond
IT asset vs. capability
ES
differentiation
2. Everything that supports the flow and processing of information in an organization - including hardware - software - data and network components
business diamond
resource- based view vs. Porter's 5 Forces
process
infrastructure
3. An organization's hardware - operating systems - databases - telecommunications - legacy systems
What enterprise systems need to be integrated with
major benefit of an enterprise system
complementor
characteristics of a business process
4. Processes are horizontal across a corporation - many functional areas of the business will be involved in a process; functions are vertical silos in an organization (e.g. finance - operations - accounting - marketing - administration)
value net
hypercompetition
processes vs. functions
business process management (BPM) systems
5. Enterprise resource planning
ERP
BPR
difference between a process and a service
TQM
6. Tries to minimize risks and maximize benefits of change in an organization
competitive advantage
SCM
organizational change management
characteristics of enterprise systems
7. Assets or capabilities
shareholder value model
silos
information resources can either be..
What enterprise systems need to be integrated with
8. Coordinated set of actions to fulfill objectives - purposes - and goals
what enterprise systems replaced
alignment
information
strategy
9. Software systems developed in the mid-90s which were not integrated across organizations and could not interface well with each other
what enterprise systems replaced
six sigma
value chain
what ERPs help companies do
10. Information and organizational strategy must also change
client
business process management (BPM) systems
when business strategy changes
information resources
11. Strategy where companies cooperate and compete at the same time with companies in its value net
value chain
mainframe architecture
co-oopetition
strategy
12. Web- oriented architecture
alignment
more efficient processes have
WOA
three major categories of IT capabilities
13. Company who offers a complementary product (e.g. milk complements cereal)
WOA
IT asset
organizational change management
complementor
14. Supply chain management
factors influencing value sustainability
mission
IT asset
SCM
15. Anything that can be used by a firm in its processes for creating - producing - and/or offering its products
P2P
IT asset
BPM
Long- term relationships with software vendors
16. Framework for understanding the design of an organization; links together business processes - values & beliefs - management control systems - and tasks & structures
P2P
F.O.A.M.A.
silos
business diamond
17. Systems that handle automated processes within and across organizations
business process management (BPM) systems
co-oopetition
three major categories of IT capabilities
focus
18. Technical skills - IT management skills - relationship skills
three major categories of IT capabilities
Endpoint
unlimited resources model
business process reengineering (BPR)
19. Speed and aggressive moves and coutermoves by a firm create competitive advantages
20. Software program that requests and receives data and instructions from another
value chain
six sigma
client
IT asset
21. Strategy where organization limits its scope to a market segment and tailors its offerings to that group of customers using either cost or differentiation
customer relationship management (CRM)
information
focus
risks associated with using information systems to gain strategic advantage
22. Radical way of transforming business processes
F.O.A.M.A.
the business triangle
business process reengineering (BPR)
IT capability
23. Holds that the timing of the use of specialized knowledge can create a differentiation advantage as long as the knowledge remains unique
shareholder value model
halo effect
hypercompetition
architecture
24. Interrelated set of activities and tasks that turns inputs into outputs
architecture
process
processes vs. functions
CRM
25. Negotiation - commitment - execution - assessment
26. Includes business - organizational - and information strategy; business strategy is at the top of the triangle because it guides the others
when business strategy changes
general process for developing is...
the business triangle
differentiation
27. Integration - packages - best practices - some assembly required - evolving
ES
characteristics of enterprise systems
factors influencing value sustainability
middleware...
28. Infrastructure - information - applications - processes - strategy
layers of enterprise architecture
halo effect
what ERPs help companies do
BPM
29. Threat of new entrants - bargaining power of buyers - threat of substitute products or services - bargaining power of suppliers - rivalry among existing competitors
30. Firms achieve competitive advantage through cost leadership - differentiation - or focus
31. Strategy to goals to business requirements to architecture requirements to architecture to functional specifications to infrastructure specifications (hardware - software - data...)
silos
supply chain management (SCM)
Endpoint
more specific sub- steps in process from strategy to architecture to infrastructure
32. For changes in organizational structure - expensive - risky
infrastructure
focus
halo effect
disadvantages of enterprise system
33. On a process flow diagram - a circle represents a...
architecture
Endpoint
IT capability
hypercompetition
34. Inputs/outputs and tasks
strategy
two essential characteristics of a business process
value chain
architecture
35. Allows functional areas of an organization to share information easily
enterprise systems are useful for this sort of organizational structure
when business process management systems are most useful
major benefit of an enterprise system
characteristics of enterprise systems
36. Inputs/outputs - tasks - decisions - metrics - 'swim lanes'
IS strategy triangle
information resources can either be..
characteristics of a business process
mission
37. Strategy where organization aims to be the lowest- cost producer in the marketplace
cost leadership
All departments throughout a company
IT capability
SCM
38. Activities designed to learn more about customers' needs and behaviors to develop stronger relationships with them and enhance their value chains
customer relationship management (CRM)
layers of enterprise architecture
shared services
mission
39. Service- oriented architecture
process
shareholder value model
SOA
Endpoint
40. Incremental way of transforming business processes
D'aveni's model
BPM
business process reengineering (BPR)
total quality management (TQM)
41. Relates business strategy with IS and organizational strategy; business strategy at the top - organizational and information strategy at the base
characteristics of a business process
resource- based view
IS strategy triangle
infrastructure
42. Ease of imitation - substitution - transfer
mission
shared services
D'aveni's model
factors influencing value sustainability
43. Resource- based focuses on internal factors in an organization - focused on external factors in the industry
44. Description of goals of an organization - how these goals are realized by business processes - and how these business processes can be better served through technology
risks associated with using information systems to gain strategic advantage
enterprise architecture
IT asset vs. capability
BPR
45. Data in context (i.e. with relevance and purpose)
information
configurations for IT architecture
enterprise architecture
Endpoint
46. Incremental approach to changing business processes (a management program that seeks to improve the quality of process outputs by identifying and removing the causes of defects and variation in the various processes.)
cost leadership
what ERPs help companies do
six sigma
IS strategy triangle
47. The open group architectural framework; designed to translate strategy into architecture and then into a detailed infrastructure using standardized Architecture Development Methodology
factors influencing value sustainability
complementor
SCM
TOGAF
48. Clear and compelling statement of organization's purpose and what makes it unique
mission
value chain framework
enterprise systems
architecture
49. ERP II makes information available to...
External stakeholders
competitive advantage
information resources can either be..
managerial levers
50. Highlights how IS add value to the primary and support activities of a firm's internal operations - customers - and supply chain
value chain
characteristics of a business process
risks associated with using information systems to gain strategic advantage
Porter's Generic Strategies Framework