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Test your basic knowledge |
Information Systems
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Study First
Subjects
:
engineering
,
it-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Class of IT applications used to enable information flow within and between business processes
when business strategy changes
F.O.A.M.A.
organizational strategy
enterprise systems
2. Says competition stems from lowering the cost to perform activities and adding value so buyers will pay more
most widely used enterprise system
value chain framework
disadvantages of enterprise system
mainframe architecture
3. Assets or capabilities
Service - process
general process for developing is...
supply chain management (SCM)
information resources can either be..
4. Strategy where organization qualifies its product or service in a way that allows it to appear unique in the marketplace
process
TOGAF
co-oopetition
differentiation
5. Holds that the timing of the use of specialized knowledge can create a differentiation advantage as long as the knowledge remains unique
shareholder value model
Porter's Generic Strategies Framework
risks associated with using information systems to gain strategic advantage
cost leadership
6. Infrastructure - information - applications - processes - strategy
process
layers of enterprise architecture
when information strategy changes
architecture
7. Processes are horizontal across a corporation - many functional areas of the business will be involved in a process; functions are vertical silos in an organization (e.g. finance - operations - accounting - marketing - administration)
shared services
client/server
processes vs. functions
characteristics of a business process
8. Total quality management
business process reengineering (BPR)
TQM
difference between a process and a service
risks associated with using information systems to gain strategic advantage
9. Tries to minimize risks and maximize benefits of change in an organization
when information strategy changes
organizational change management
resource- based view vs. Porter's 5 Forces
Porter's 5 Forces
10. Business process management
alignment
BPM
IS strategy
information
11. The open group architectural framework; designed to translate strategy into architecture and then into a detailed infrastructure using standardized Architecture Development Methodology
difference between a process and a service
information
architecture
TOGAF
12. Systems that handle automated processes within and across organizations
business process management (BPM) systems
Information Systems (IS)
silos
architecture
13. Includes business - organizational - and information strategy; business strategy is at the top of the triangle because it guides the others
the business triangle
managerial levers
value net
BPM
14. Activities designed to learn more about customers' needs and behaviors to develop stronger relationships with them and enhance their value chains
IS strategy
when business strategy changes
client/server
customer relationship management (CRM)
15. An IT capability makes it possible for the firm to use its IT assets effectively
organizational change management
customer relationship management (CRM)
IT asset vs. capability
when business strategy changes
16. Highlights how IS add value to the primary and support activities of a firm's internal operations - customers - and supply chain
components of the high cost of enterprise systems
resource- based view vs. Porter's 5 Forces
competitive advantage
value chain
17. Something learned over time for the firm to create - produce - or offer its products
IT capability
when business strategy changes
Information Systems (IS)
value net
18. Web- oriented architecture
Decision
strategy
mission
WOA
19. Maintains that competitive advantage comes from the information resources of the firm; resources enable a firm to attain and sustain competitive advantage
resource- based view
business process reengineering (BPR)
Information Systems (IS)
components of the high cost of enterprise systems
20. Organizational - control - and cultural variables used by decision makers to effect changes in their organization
enterprise systems are useful for this sort of organizational structure
client/server
managerial levers
Porter's 5 Forces
21. On a process flow diagram - a square represents a...
most widely used enterprise system
general process for developing is...
Task
P2P
22. Enterprise systems
focus
ES
unlimited resources model
organizational strategy
23. Supply chain management
disadvantages of enterprise system
three major categories of IT capabilities
characteristics of a business process
SCM
24. The value of a network node to a person or organization in a network increases when others join the network
Information Systems (IS)
shared services
configurations for IT architecture
network effects
25. Clear and compelling statement of organization's purpose and what makes it unique
shareholder value model
mission
resource- based view vs. Porter's 5 Forces
silos
26. Anything that can be used by a firm in its processes for creating - producing - and/or offering its products
IT asset
when business process management systems are most useful
business process reengineering (BPR)
F.O.A.M.A.
27. Can have coopetition w/o strategic alliance - can have strategic alliance w/o coopetition
relationship between coopetition and strategic alliance
business strategy
major benefit of an enterprise system
value net
28. Enterprise systems usually require...
organizational change management
network effects
why enterprise systems tie a company to a vendor
Long- term relationships with software vendors
29. Integration - packages - best practices - some assembly required - evolving
relationship between coopetition and strategic alliance
when business strategy changes
characteristics of enterprise systems
client
30. Enterprise systems reflect industry best practices for generic business processes
information resources
IT capability
the business triangle
best practices (characteristic of ES)
31. Business strategy should not be affected because it is at a more abstract level
when information strategy changes
External stakeholders
middleware...
what enterprise systems replaced
32. Business process re- engineering
when business strategy changes
BPR
infrastructure
mission
33. Enterprise resource planning
IT capability
more specific sub- steps in process from strategy to architecture to infrastructure
ERP
information resources can either be..
34. Resource- based focuses on internal factors in an organization - focused on external factors in the industry
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35. Fewer steps - fewer branches - fewer loops - and fewer decisions
shareholder value model
shared services
ES
more efficient processes have
36. Strategy where organization limits its scope to a market segment and tailors its offerings to that group of customers using either cost or differentiation
Porter's Generic Strategies Framework
IS strategy
layers of enterprise architecture
focus
37. Peer- to- peer
P2P
mainframe architecture
major benefit of an enterprise system
what enterprise systems replaced
38. Uses a large central computer that handles all the functionality of the system; common in legacy systems
components of the high cost of enterprise systems
mainframe architecture
enterprise systems are useful for this sort of organizational structure
hypercompetition
39. Self- contained functional units
silos
components of the high cost of enterprise systems
what enterprise systems replaced
P2P
40. Mainframe - client/server - SOA - P2P - WOA
hypercompetition
information resources
resource- based view vs. Porter's 5 Forces
configurations for IT architecture
41. Inter- organizational relationship that affords one or more companies in the relationship a strategic advantage
strategic alliance
most widely used enterprise system
resource- based view
value chain framework
42. Includes organization's design and the choices it makes to define - set up - coordinate - and control its work processes
client
factors influencing value sustainability
organizational strategy
what enterprise systems replaced
43. Customer relationship management
P2P
ES
CRM
client
44. Software systems developed in the mid-90s which were not integrated across organizations and could not interface well with each other
shareholder value model
what enterprise systems replaced
disadvantages of enterprise system
when business strategy changes
45. Strategy where organization aims to be the lowest- cost producer in the marketplace
configurations for IT architecture
what enterprise systems replaced
D'aveni's model
cost leadership
46. Firms achieve competitive advantage through cost leadership - differentiation - or focus
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47. An end user will usually notice a reduction in the performance of a ______ before a _______
client
Service - process
managerial levers
more efficient processes have
48. For changes in organizational structure - expensive - risky
CRM
supply chain management (SCM)
complementor
disadvantages of enterprise system
49. Includes data - technology - people - and processes
silos
more specific sub- steps in process from strategy to architecture to infrastructure
focus
information resources
50. Description of goals of an organization - how these goals are realized by business processes - and how these business processes can be better served through technology
organizational strategy
enterprise architecture
factors influencing value sustainability
differentiation
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