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Test your basic knowledge |
Information Systems
Start Test
Study First
Subjects
:
engineering
,
it-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Maintains that competitive advantage comes from the information resources of the firm; resources enable a firm to attain and sustain competitive advantage
three major categories of IT capabilities
resource- based view
why enterprise systems tie a company to a vendor
the business triangle
2. Awaking a sleeping giant - bad timing - poor implementation - failing to deliver what customers want - breaking the law
strategic alliance
risks associated with using information systems to gain strategic advantage
business strategy
resource- based view vs. Porter's 5 Forces
3. Supply chain management
what ERPs help companies do
focus
SCM
characteristics of enterprise systems
4. Clear and compelling statement of organization's purpose and what makes it unique
BPM
enterprise systems
focus
mission
5. Says competition stems from lowering the cost to perform activities and adding value so buyers will pay more
ERP
value chain framework
information
SOA
6. Manage fragmentation of information across an organization
enterprise resource planning
what ERPs help companies do
middleware...
Porter's 5 Forces
7. Fewer steps - fewer branches - fewer loops - and fewer decisions
more efficient processes have
layers of enterprise architecture
IS strategy triangle
shared services
8. On a process flow diagram - a diamond represents a...
IT capability
enterprise systems are useful for this sort of organizational structure
IS strategy triangle
Decision
9. Description of goals of an organization - how these goals are realized by business processes - and how these business processes can be better served through technology
more specific sub- steps in process from strategy to architecture to infrastructure
enterprise architecture
client/server
process
10. Service- oriented architecture
SOA
strategy
what enterprise systems replaced
TQM
11. Speed and aggressive moves and coutermoves by a firm create competitive advantages
12. Processes make services possible; processes have inputs and outputs - while service is a cycle (ongoing)
difference between a process and a service
Information Systems (IS)
components of the high cost of enterprise systems
organizational strategy
13. Finance - operations - accounting - marketing - administration (functions or silos in a business)
F.O.A.M.A.
value chain framework
External stakeholders
Porter's 5 Forces
14. Resource- based focuses on internal factors in an organization - focused on external factors in the industry
15. Processes are horizontal across a corporation - many functional areas of the business will be involved in a process; functions are vertical silos in an organization (e.g. finance - operations - accounting - marketing - administration)
mission
middleware...
External stakeholders
processes vs. functions
16. Coordinated set of actions to fulfill objectives - purposes - and goals
strategy
External stakeholders
ES
strategic alliance
17. Assets or capabilities
strategy
information resources can either be..
All departments throughout a company
processes vs. functions
18. Relates business strategy with IS and organizational strategy; business strategy at the top - organizational and information strategy at the base
co-oopetition
customer relationship management (CRM)
Long- term relationships with software vendors
IS strategy triangle
19. Company who offers a complementary product (e.g. milk complements cereal)
P2P
halo effect
Task
complementor
20. Class of IT applications used to enable information flow within and between business processes
major benefit of an enterprise system
Endpoint
enterprise systems
CRM
21. Data in context (i.e. with relevance and purpose)
characteristics of a business process
information
co-oopetition
Information Systems (IS)
22. An end user will usually notice a reduction in the performance of a ______ before a _______
organizational change management
Porter's 5 Forces
Service - process
six sigma
23. Negotiation - commitment - execution - assessment
24. Threat of new entrants - bargaining power of buyers - threat of substitute products or services - bargaining power of suppliers - rivalry among existing competitors
25. The open group architectural framework; designed to translate strategy into architecture and then into a detailed infrastructure using standardized Architecture Development Methodology
TOGAF
characteristics of a business process
SOA
value chain
26. The value of a network node to a person or organization in a network increases when others join the network
cost leadership
network effects
Long- term relationships with software vendors
External stakeholders
27. Activities designed to learn more about customers' needs and behaviors to develop stronger relationships with them and enhance their value chains
CRM
customer relationship management (CRM)
cost leadership
difference between a process and a service
28. Can have coopetition w/o strategic alliance - can have strategic alliance w/o coopetition
what enterprise systems replaced
value chain
Decision
relationship between coopetition and strategic alliance
29. The basic human tendency to make specific inferences on the basis of a general impression (EX: assuming that because a business is successful - it has good management-- ignoring other forces at work)
co-oopetition
total quality management (TQM)
halo effect
ES
30. On a process flow diagram - a square represents a...
enterprise systems
Task
SCM
BPM
31. Technology - people - and processes that an organization uses to manage information
resource- based view
differentiation
Information Systems (IS)
competitive advantage
32. Technical skills - IT management skills - relationship skills
more efficient processes have
managerial levers
three major categories of IT capabilities
CRM
33. Everything that supports the flow and processing of information in an organization - including hardware - software - data and network components
total quality management (TQM)
strategic alliance
focus
infrastructure
34. Because they are complex and usually need continual modification to meet the organizations needs
BPR
when business process management systems are most useful
ES
why enterprise systems tie a company to a vendor
35. Includes business - organizational - and information strategy; business strategy is at the top of the triangle because it guides the others
F.O.A.M.A.
managerial levers
difference between a process and a service
the business triangle
36. Business strategy should not be affected because it is at a more abstract level
difference between a process and a service
when business strategy changes
when information strategy changes
best practices (characteristic of ES)
37. Enterprise resource planning
value net
ERP
client
information resources can either be..
38. Software program that requests and receives data and instructions from another
three major categories of IT capabilities
client
Information Systems (IS)
organizational strategy
39. Enterprise systems usually require...
What enterprise systems need to be integrated with
enterprise systems
Ring and Van de Ven's stages of a strategic alliance
Long- term relationships with software vendors
40. Includes data - technology - people - and processes
architecture
why enterprise systems tie a company to a vendor
information resources
SOA
41. Tries to minimize risks and maximize benefits of change in an organization
configurations for IT architecture
organizational change management
IT asset vs. capability
P2P
42. For changes in organizational structure - expensive - risky
disadvantages of enterprise system
what ERPs help companies do
competitive advantage
enterprise systems are useful for this sort of organizational structure
43. An IT capability makes it possible for the firm to use its IT assets effectively
SCM
IT asset vs. capability
characteristics of a business process
Long- term relationships with software vendors
44. Highlights how IS add value to the primary and support activities of a firm's internal operations - customers - and supply chain
value chain
relationship between coopetition and strategic alliance
BPM
client/server
45. R/3 (made by SAP)
SCM
differentiation
most widely used enterprise system
organizational change management
46. Businesses have to conform to the system - sometimes have to redesign processes to fit system
business process management (BPM) systems
major disadvantage of an enterprise system
IT asset vs. capability
Porter's 5 Forces
47. Inputs/outputs and tasks
six sigma
halo effect
two essential characteristics of a business process
co-oopetition
48. Radical way of transforming business processes
alignment
value net
BPR
business process reengineering (BPR)
49. Utilizes a large base of resources that allows organization to outlast competitors by practicing a differentiation strategy
unlimited resources model
supply chain management (SCM)
strategy
the business triangle
50. Comprehensive software packages that incorporate all modules needed to run the operations of a business
All departments throughout a company
enterprise resource planning
Porter's Generic Strategies Framework
What enterprise systems need to be integrated with