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Test your basic knowledge |
Information Systems
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Study First
Subjects
:
engineering
,
it-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Interrelated set of activities and tasks that turns inputs into outputs
value chain framework
All departments throughout a company
infrastructure
process
2. Uses a large central computer that handles all the functionality of the system; common in legacy systems
network effects
mainframe architecture
the business triangle
processes vs. functions
3. Self- contained functional units
enterprise resource planning
when information strategy changes
silos
managerial levers
4. Systems that handle automated processes within and across organizations
External stakeholders
Endpoint
focus
business process management (BPM) systems
5. Strategy where organization limits its scope to a market segment and tailors its offerings to that group of customers using either cost or differentiation
value chain
focus
difference between a process and a service
IT capability
6. Inputs/outputs - tasks - decisions - metrics - 'swim lanes'
configurations for IT architecture
most widely used enterprise system
characteristics of a business process
mission
7. Says competition stems from lowering the cost to perform activities and adding value so buyers will pay more
enterprise resource planning
SOA
value chain framework
enterprise systems are useful for this sort of organizational structure
8. Software used to connect processes in one or more computers across a network
shared services
process
middleware...
managerial levers
9. Strategy where organization aims to be the lowest- cost producer in the marketplace
cost leadership
characteristics of enterprise systems
organizational change management
factors influencing value sustainability
10. On a process flow diagram - a circle represents a...
Endpoint
disadvantages of enterprise system
more specific sub- steps in process from strategy to architecture to infrastructure
Task
11. Firms achieve competitive advantage through cost leadership - differentiation - or focus
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12. Information and organizational strategy must also change
IT asset vs. capability
six sigma
when business strategy changes
value chain
13. The value of a network node to a person or organization in a network increases when others join the network
customer relationship management (CRM)
BPM
network effects
business diamond
14. Inter- organizational relationship that affords one or more companies in the relationship a strategic advantage
BPM
strategic alliance
client
Decision
15. Strategy where companies cooperate and compete at the same time with companies in its value net
characteristics of enterprise systems
information
co-oopetition
hypercompetition
16. Technical skills - IT management skills - relationship skills
factors influencing value sustainability
more specific sub- steps in process from strategy to architecture to infrastructure
three major categories of IT capabilities
Porter's Generic Strategies Framework
17. When all the activities are in a predetermined order (not when steps vary in a process)
when business process management systems are most useful
enterprise systems are useful for this sort of organizational structure
External stakeholders
ERP
18. Clear and compelling statement of organization's purpose and what makes it unique
information
strategy
competitive advantage
mission
19. Translates strategy into infrastructure - creating plans for the implementation
customer relationship management (CRM)
architecture
Information Systems (IS)
three major categories of IT capabilities
20. Fewer steps - fewer branches - fewer loops - and fewer decisions
Porter's 5 Forces
relationship between coopetition and strategic alliance
P2P
more efficient processes have
21. Something learned over time for the firm to create - produce - or offer its products
IT capability
the business triangle
cost leadership
infrastructure
22. Company who offers a complementary product (e.g. milk complements cereal)
All departments throughout a company
process
Endpoint
complementor
23. The basic human tendency to make specific inferences on the basis of a general impression (EX: assuming that because a business is successful - it has good management-- ignoring other forces at work)
IT capability
when business strategy changes
P2P
halo effect
24. Strategy --> architecture --> infrastructure
supply chain management (SCM)
competitive advantage
strategy
general process for developing is...
25. Businesses have to conform to the system - sometimes have to redesign processes to fit system
network effects
ES
business process management (BPM) systems
major disadvantage of an enterprise system
26. Integration - packages - best practices - some assembly required - evolving
characteristics of enterprise systems
strategic alliance
process
mission
27. Customer relationship management
CRM
processes vs. functions
value chain framework
organizational strategy
28. Comprehensive software packages that incorporate all modules needed to run the operations of a business
ES
shared services
difference between a process and a service
enterprise resource planning
29. Architecture where one software program (the client) requests and receives data and instructions from another software program (the server); computers running client programs usually require less computing resources
middleware...
Decision
client/server
silos
30. Enterprise systems reflect industry best practices for generic business processes
best practices (characteristic of ES)
competitive advantage
Endpoint
process
31. Enterprise systems usually require...
value net
best practices (characteristic of ES)
Long- term relationships with software vendors
business strategy
32. Enterprise resource planning
business process management (BPM) systems
ERP
Information Systems (IS)
IS strategy triangle
33. Suggests that speed and aggressiveness of the moves and countermoves create an environment in which advantages are rapidly created and eroded
value chain framework
halo effect
hypercompetition
best practices (characteristic of ES)
34. Technology - people - and processes that an organization uses to manage information
CRM
value net
Information Systems (IS)
the business triangle
35. Includes organization's design and the choices it makes to define - set up - coordinate - and control its work processes
organizational strategy
Decision
when information strategy changes
F.O.A.M.A.
36. On a process flow diagram - a square represents a...
IT capability
enterprise resource planning
supply chain management (SCM)
Task
37. Peer- to- peer
P2P
enterprise systems are useful for this sort of organizational structure
shared services
the business triangle
38. Includes business - organizational - and information strategy; business strategy is at the top of the triangle because it guides the others
the business triangle
enterprise architecture
process
major benefit of an enterprise system
39. ERP II makes information available to...
External stakeholders
information
what enterprise systems replaced
TQM
40. Relates business strategy with IS and organizational strategy; business strategy at the top - organizational and information strategy at the base
silos
information resources can either be..
IS strategy triangle
supply chain management (SCM)
41. An end user will usually notice a reduction in the performance of a ______ before a _______
hypercompetition
layers of enterprise architecture
Service - process
value net
42. Ease of imitation - substitution - transfer
when information strategy changes
factors influencing value sustainability
complementor
Information Systems (IS)
43. Activities designed to learn more about customers' needs and behaviors to develop stronger relationships with them and enhance their value chains
Ring and Van de Ven's stages of a strategic alliance
architecture
customer relationship management (CRM)
hypercompetition
44. Threat of new entrants - bargaining power of buyers - threat of substitute products or services - bargaining power of suppliers - rivalry among existing competitors
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45. Highlights how IS add value to the primary and support activities of a firm's internal operations - customers - and supply chain
Porter's Generic Strategies Framework
network effects
value chain
two essential characteristics of a business process
46. Organizations restructure common business processes to consolidate services like IT - human resources - finance
customer relationship management (CRM)
shared services
SOA
enterprise systems are useful for this sort of organizational structure
47. Enterprise systems
network effects
ES
mainframe architecture
when information strategy changes
48. Framework for understanding the design of an organization; links together business processes - values & beliefs - management control systems - and tasks & structures
unlimited resources model
the business triangle
business diamond
value chain framework
49. Everything that supports the flow and processing of information in an organization - including hardware - software - data and network components
more efficient processes have
architecture
infrastructure
when information strategy changes
50. Anything that can be used by a firm in its processes for creating - producing - and/or offering its products
IT asset
BPM
co-oopetition
when business process management systems are most useful
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