SUBJECTS
|
BROWSE
|
CAREER CENTER
|
POPULAR
|
JOIN
|
LOGIN
Business Skills
|
Soft Skills
|
Basic Literacy
|
Certifications
About
|
Help
|
Privacy
|
Terms
|
Email
Search
Test your basic knowledge |
International Management
Start Test
Study First
Subject
:
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. The process of providing goods and services in accord with a plan of action is...
Hygiene - motivators
Control measures
A vital area for MNCs to assess and manage
Strategy implementation
2. Not a quality needed to be a servant leader
It gives first movers a significant advantage over later entrants
Encourages harmony - responsiveness and sensibility
Entrepreneurship
Specialization
3. Salary under Herzberg's theory is...
Global product division structure
A hygiene factor
Content-oriented
International
4. Kaizen is a Japanese term that means...
Extractive companies
Total quality management
Horizontal
Continuous improvement
5. MNCs utilize Export maximums for generating...
Idealized influence - inspirational motivation - intellectual stimulation and individualized consideration
Franchise
foreign currency
Training and previous experience
6. The adjustment model of the selection procedure for international assignments would include...
Training and previous experience
Participative
Environmental scanning
Ralative bargaining power
7. Typically - MNCs utilizing this approach to strategic planning use a country-centered or multi-domestic strategy.
Heterogeneous product lines
Regional instabilities
Conglomerate
Political imperative
8. In work motivation - factors internally controlled - such as responsibility - achievement and the work itself are referred to as...
Job content factors
Control measures
Centralization
Participative
9. Controls that use reports and other written forms of communication to control operations are...
Participative
ISO 9000
Repatriation
Indirect
10. MNCs may use ____________ to evaluate political risk
Regional instabilities
Universal
Specialized operations
Continuous improvement
11. Most research in international human resource management has been _____ - because these theories examine motivation in more general terms and are more useful in creating a composite picture of employee motivation in a particular country or region.
Transformational
Continuous improvement
Content-oriented
Political imperative
12. The objectives of the foreign operation and the ___________ are similar
Extractive companies
Host-country nationals
ISO 9000
corporate objectives
13. In recent years_______ risk analysis has become of increasing concern to MNCs because of the growing number of countries that are finding their economies in trouble as in Southeast Asia or even worse - unable to make the transition to a market-drive
Repatriation
Idealized influence - inspirational motivation - intellectual stimulation and individualized consideration
Macro
Ethnocentric
14. Which of the following leaders takes action or intervenes in situations only when standards are NOT met?
Lump-sum method
Passive management-by-exception leader
Content and process
Extractive companies
15. An organizational strategy and the accompanying techniques that result in the delivery of high-quality products or services to customers is referred to as...
Strategy implementation
Repatriation
Heterogeneous product lines
Total quality management
16. Price controls - financing restrictions - export commitments - taxes and local-sourcing requirements are examples of...
Content and process
Operational risks
Theory Z
Paternalistic
17. According to Bass - the most effective leaders were characterized by four interrelated factors. These are...
Global
Specialized operations
Idealized influence - inspirational motivation - intellectual stimulation and individualized consideration
Transformational
18. As a general statement - most evidence indicates that European managers tend to use this approach to leadership.
Participative
Environmental scanning
Market niche
Theory Y
19. A structure under which global operations are organized on a geographic rather than a product basis is referred to as a...
Global area division structure
Social conditions
International
Inpatriate
20. A structural arrangement in which domestic divisions are given worldwide responsibility for product groups is referred to as a...
Macro
Transformational
Hygiene - motivators
Global product division structure
21. The return to one's home country from an overseas management assignment is referred to as...
Repatriation
Content and process
Control measures
Specialization
22. The theory that focuses on how individuals go about setting goals and responding to them and the overall impact of this process on motivation is...
Specialized operations
Social conditions
Passive management-by-exception leader
Goal-setting theory
23. MNCs attempt to manage political risk through a quantification process - to derive an overall rating of the degree of political risk in a given jurisdiction. However they can't quite quantify...
Extractive companies
Continuous improvement
Social conditions
Lump-sum method
24. The two-factor theory of motivation holds that two sets of factors influence job satisfaction. These are...
Training
Idealized influence - inspirational motivation - intellectual stimulation and individualized consideration
foreign currency
Hygiene - motivators
25. A key success factor is a factor that is necessary for a firm to compete effectively in a...
Followers
Micro
Market niche
Inpatriate
26. This strategy is appropriate when the need for national responsiveness is low and the need for globalization integration is high.
Regional instabilities
Operational risks
Global
Paternalistic
27. One of the most important foci in _____ is the market and includes the role of all potential competitors and the relationships surrounding those competitors - such as affiliation with one another or the connection between the company and its custome
Environmental scanning
Matrix structure
Expropriation
Entrepreneurship
28. The theory behind_____ is quite simple. The MNC works to maintain a stronger bargaining power position than that of the host country.
Environmental scanning
Organizational and personal
Job content factors
Ralative bargaining power
29. The first assumption about the motivation process is that it is...
Universal
Continuous improvement
Specialized operations
Entrepreneurship
30. Training programs are useful in preparing people for overseas assignments for many reasons. These reasons can be put into two general categories which are...
foreign currency
Followers
International division structure
Organizational and personal
31. _______ investments involve the production of goods or services that are the same as those produced at home.
A hygiene factor
Market niche
Horizontal
Specialization
32. In general - some evidence suggests that testing is...
Hygiene - motivators
Polycentric
Not extremely popular among MNCs
Entrepreneurship
33. Over the past decade political risk has become...
Centralization
A vital area for MNCs to assess and manage
the need for power and status
Job content factors
34. These leaders are visionary agents with a sense of mission - who are capable of motivating their followers to accept new goals and new ways of doing things.
Transformational
Conglomerate
Polycentric
Operational risks
35. The output control in which profit responsibility is shared with product and geographic units is characteristic of a...
Continuous improvement
Matrix structure
A vital area for MNCs to assess and manage
Participative
36. A legal system that requires workers and their managers to discuss major decisions is referred to as....
International division structure
Codetermination
Entrepreneurship
Idealized influence - inspirational motivation - intellectual stimulation and individualized consideration
37. The seizure of businesses by a host country with little - if any - compensation to the owners is referred to as...
Specialization
Strategy implementation
Market niche
Expropriation
38. An individual from a host-country or a third-country national who is assigned to work in the home country is a...
Inpatriate
Heterogeneous product lines
Operational risks
Centralization
39. These MNCs do all of their training at their headquarters.
International
Not extremely popular among MNCs
Total quality management
Ethnocentric
40. These agreements typically require payment of a fee upfront and then a percentage of the revenues.
Repatriation
International division structure
Franchise
Training and previous experience
41. According to this theory - a great deal of creative potential basically goes untapped and if these abilities can be tapped - workers will provide much higher quantity and quality of output.
Global product division structure
the need for power and status
Transnational network structure
Theory Y
42. William Ouchi's theory of leadership - which combines Japanese and U.S. assumptions and approaches to leader behavior is referred to as...
Theory Z
Training and previous experience
Joint venture
A hygiene factor
43. Social needs are...
Job content factors
Macro
Transnational network structure
the need for power and status
44. Which of the following MNCs places local nationals in key positions and allows these managers to appoint and develop their own people?
Polycentric
Hygiene - motivators
Codetermination
Financial incentives
45. When the need for national responsiveness is low and the need for global integration is also low - which of the following strategies would be appropriate?
International
Ralative bargaining power
Passive management-by-exception leader
Lump-sum method
46. Work-motivation theories can be broken down into two general categories which are...
corporate objectives
Organizational and personal
Social conditions
Content and process
47. A multinational structural arrangement that combines elements of function - product and geographic designs - while relying on a network arrangement to link worldwide subsidiaries is referred to as a...
Total quality management
Job content factors
Transnational network structure
Passive management-by-exception leader
48. An approach to developing an expatriate compensation package that involves giving the expat a predetermined amount of money and letting the individual make his/her own decisions regarding how to spend it is referred to as the...
Ethnocentric
Lump-sum method
Joint venture
Entrepreneurship
49. When market liberalization is delayed...
Participative
Codetermination
Ralative bargaining power
It gives first movers a significant advantage over later entrants
50. These leaders expect everyone to work hard; in turn - the employees will be guaranteed employment and given security benefits such as medical and retirement programs.
Ethnocentric
Paternalistic
Universal
Participative