Test your basic knowledge |

Interpersonal Skills

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Identify one primary components of observing & to include...






2. Explain that since nonverbal reinforcers usually involve the use of force & it should only be used when...






3. List the application skills used in controlling behavior as...






4. Identify one consideration for giving inmate a reason for your response & to include...






5. Define 'softening a request' as...






6. Identify aspects considered during the initial stage of observing & to include...






7. Explain clues that can be used to develop inferences & to include...






8. Identify the categories of relationships and feelings as...






9. Define 'responding to feeling' as...






10. Identify the major categories of energy levels and describe their respective characteristics as: meaning of moderate...






11. Explain 'sizing up a situation as...






12. Define ' direct request format' as...






13. Identify the steps involved in 'sizing up a situation &' to include...






14. Identify the major categories of energy levels and describe their respective characteristics as...






15. Identify three major elements of positioning & to include...






16. List various basic feeling words & to include...






17. Identify the major categories of energy levels and describe their respective characteristics as...






18. Identify the techniques used in asking questions & to include...






19. Define 'interpersonal communication' as...






20. Identify the 'add-on' skills in interpersonal communication & to include...






21. Define 'interpersonal communication' as...






22. Identify steps involved in making requests & to include...






23. Define 'posturing' as...






24. Identify components of good posturing & to include...






25. Identify steps of responding to content & to include...






26. Identify the steps in handling request & to include...






27. Explain that basic needs cannot be withheld and that inmate's request to fulfill a basic need that is guaranteed by law & policy or procedure must be...






28. Identify that inferences are more likely to be...






29. Identify the three basic environments of every individual & to include...






30. Explain that basic needs cannot be withheld and that inmate's request to fulfill a basic need that is guaranteed by law & policy or procedure must be...






31. Identify three characteristics of voice Which may be used to determine intensity & to include...






32. Identify the levels of responding & to include...






33. Define ' direct request format' as...






34. Explain that questions are used in addition to the basic skills and responding techniques to...






35. Define 'reinforcing behavior' as...






36. Define 'taking action' as...






37. Identify the major categories of energy levels and describe their respective characteristics as: meaning of Low...






38. Define 'responding to content' as...






39. Identify the components of the 5WH method as asking...






40. Identify the 'add-on' skills in interpersonal communication & to include...






41. Identify various questions to be asked in reflecting & to include...






42. Identify one action and procedures that can reduce the crime rate within a correctional setting & to include...






43. Define reflecting on answers and recycle' as...


44. Identify aspects considered during the initial stage of observing & to include...






45. Identify the major categories of energy levels and describe their respective characteristics as: meaning of moderate...






46. Identify two primary components of observing & to include...






47. List various basic feeling words & to include...






48. Identify steps in responding to feeling and meaning & to include...






49. Identify steps in listening & to include...






50. Identify the purpose of communication & to include...