Test your basic knowledge |

Interpersonal Skills

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Identify steps in responding to feeling & to include...






2. List the application skills used in controlling behavior as...






3. List various basic feeling words & to include...






4. Identify steps involved in making requests & to include...






5. Define reflecting on answers and recycle' as...


6. Define 'softening a request' as...






7. Define 'responding to feeling and meaning' as...


8. Identify that inferences are more likely to be...






9. Identify the elements of reinforcing behavior as...






10. Define 'posturing' as...






11. Identify three major elements of positioning & to include...






12. Identify two primary components of observing & to include...






13. Explain clues that can be used to develop inferences & to include...






14. Identify the major categories of energy levels and describe their respective characteristics as: meaning of moderate...






15. Define ' direct request format' as...






16. Identify techniques to use in taking action & to include...






17. Identify the major categories of energy levels and describe their respective characteristics as: meaning of Low...






18. Define 'interpersonal communication' as...






19. Explain clues that can be used to develop inferences & to include...






20. Explain 'sizing up a situation as...






21. Identify various questions to be asked in reflecting & to include...






22. Identify one action and procedures that can reduce the crime rate within a correctional setting & to include...






23. Define 'posturing' as...






24. Identify the purpose of communication & to include...






25. Identify the categories of relationships and feelings as...






26. Identify the components of the 5WH method as asking...






27. Identify one major element of positioning & to include...






28. Explain that since nonverbal reinforcers usually involve the use of force & it should only be used when...






29. Identify the elements of reinforcing behavior as...






30. Define reflecting on answers and recycle' as...


31. Identify the major categories of energy levels and describe their respective characteristics as...






32. Explain that nonverbal communication can...


33. Explain that if a communication interchange goes deeper than the officer feels he/she can manage & it is appropriate to...






34. Identify the major categories of energy levels and describe their respective characteristics as: meaning of high...






35. Identify steps in responding to feeling and meaning & to include...






36. Explain that if a communication interchange goes deeper than the officer feels he/she can manage & it is appropriate to...






37. Define 'reinforcing behavior' as...






38. Identify two considerations for giving inmate a reason for your response & to include...






39. Define 'responding to feeling' as...






40. Identify one action and procedures that can reduce the crime rate within a correctional setting & to include...






41. Explain 'sizing up a situation as...






42. Identify steps of responding to content & to include...






43. Define 'controlling behavior' as...






44. Identify one consideration for giving inmate a reason for your response & to include...






45. Identify the 'add-on' skills in interpersonal communication & to include...






46. Identify the steps involved in 'sizing up a situation &' to include...






47. Identify one consideration for giving inmate a reason for your response & to include...






48. Identify the major categories of energy levels and describe their respective characteristics as: meaning of high...






49. Explain that nonverbal communication can...


50. Define 'taking action' as...