Test your basic knowledge |

Interpersonal Skills

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Identify the major categories of energy levels and describe their respective characteristics as: meaning of high...






2. Explain clues that can be used to develop inferences & to include...






3. Explain that nonverbal communication can...


4. Identify steps involved in making requests & to include...






5. Identify two considerations for giving inmate a reason for your response & to include...






6. Explain clues that can be used to develop inferences & to include...






7. Identify components of good posturing & to include...






8. Identify ways in which an employee might verbally respond to content & to include...


9. Identify three characteristics of voice Which may be used to determine intensity & to include...






10. Define ' direct request format' as...






11. Define 'mild request format: as...


12. Define 'reinforcing behavior' as...






13. Explain that since nonverbal reinforcers usually involve the use of force & it should only be used when...






14. Identify several things an officer might look for when first coming on shift & to include...






15. Identify the major categories of energy levels and describe their respective characteristics as...






16. Identify the steps in handling request & to include...






17. Define 'interpersonal communication' as...






18. Identify steps in responding to feeling and meaning & to include...






19. Identify the major categories of energy levels and describe their respective characteristics as: meaning of moderate...






20. Identify one consideration for giving inmate a reason for your response & to include...






21. Identify two primary components of observing & to include...






22. List the application skills used in controlling behavior as...






23. Define reflecting on answers and recycle' as...


24. Identify one action and procedures that can reduce the crime rate within a correctional setting & to include...






25. Identify several things an officer might look for when first coming on shift & to include...






26. Identify the elements of reinforcing behavior as...






27. Define 'responding to feeling and meaning' as...


28. Identify the categories of relationships and feelings as...






29. Define 'interpersonal communication' as...






30. List the application skills used in controlling behavior as...






31. Define 'responding to content' as...






32. Identify two considerations for giving inmate a reason for your response & to include...






33. Explain 'sizing up a situation as...






34. Identify three characteristics of voice Which may be used to determine intensity & to include...






35. Explain that nonverbal communication can...


36. Identify the three basic environments of every individual & to include...






37. Identify various necessary elements in checking things out & to include...






38. Identify various questions to be asked in reflecting & to include...






39. Identify one primary components of observing & to include...






40. Identify the 'add-on' skills in interpersonal communication & to include...






41. Define 'reinforcing behavior' as...






42. Identify the 'add-on' skills in interpersonal communication & to include...






43. Identify one action and procedures that can reduce the crime rate within a correctional setting & to include...






44. Identify the major categories of energy levels and describe their respective characteristics as: meaning of moderate...






45. Identify steps in responding to feeling & to include...






46. Identify one primary components of observing & to include...






47. Define 'controlling behavior' as...






48. Identify one major element of positioning & to include...






49. Identify the techniques used in asking questions & to include...






50. Identify ways in which an employee might verbally respond to content & to include...