Test your basic knowledge |

Interpersonal Skills

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Define 'interpersonal communication' as...






2. Define 'responding to feeling' as...






3. Identify one action and procedures that can reduce the crime rate within a correctional setting & to include...






4. Identify one consideration for giving inmate a reason for your response & to include...






5. Define reflecting on answers and recycle' as...


6. Explain clues that can be used to develop inferences & to include...






7. Identify techniques to use in taking action & to include...






8. Identify three major elements of positioning & to include...






9. Define reflecting on answers and recycle' as...


10. List various basic feeling words & to include...






11. Explain that the statement 'human actions determine human reactions' means...






12. Explain clues that can be used to develop inferences & to include...






13. List the application skills used in controlling behavior as...






14. Explain 'sizing up a situation as...






15. Identify the 'add-on' skills in interpersonal communication & to include...






16. Identify the steps involved in 'sizing up a situation &' to include...






17. Define 'interpersonal communication' as...






18. Identify one consideration for giving inmate a reason for your response & to include...






19. Identify the major categories of energy levels and describe their respective characteristics as...






20. Define 'controlling behavior' as...






21. Identify the categories of relationships and feelings as...






22. Identify the purpose of communication & to include...






23. Identify one primary components of observing & to include...






24. Define 'responding to feeling and meaning' as...


25. Define 'reinforcing behavior' as...






26. Define 'mild request format: as...


27. Identify the major categories of energy levels and describe their respective characteristics as: meaning of moderate...






28. Identify the levels of responding & to include...






29. Two skills an officer needs for effective interpersonal communications...






30. Identify steps in listening & to include...






31. Identify components of good posturing & to include...






32. Define 'softening a request' as...






33. Define 'mild request format: as...


34. Identify the elements of reinforcing behavior as...






35. Identify the major categories of energy levels and describe their respective characteristics as: meaning of Low...






36. Identify components of good posturing & to include...






37. Explain that questions are used in addition to the basic skills and responding techniques to...






38. Define 'controlling behavior' as...






39. Explain that if a communication interchange goes deeper than the officer feels he/she can manage & it is appropriate to...






40. Identify the components of the 5WH method as asking...






41. Explain 'sizing up a situation as...






42. Identify the major categories of energy levels and describe their respective characteristics as: meaning of moderate...






43. Two skills an officer needs for effective interpersonal communications...






44. Identify the major categories of energy levels and describe their respective characteristics as: meaning of Low...






45. Identify the three basic environments of every individual & to include...






46. Explain that questions are used in addition to the basic skills and responding techniques to...






47. List the application skills used in controlling behavior as...






48. Explain that nonverbal communication can...


49. Identify the techniques used in asking questions & to include...






50. Define 'posturing' as...