Test your basic knowledge |

Interpersonal Skills

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Identify steps involved in making requests & to include...






2. Identify various necessary elements in checking things out & to include...






3. Identify steps of responding to content & to include...






4. Define 'reinforcing behavior' as...






5. Define 'softening a request' as...






6. Identify the major categories of energy levels and describe their respective characteristics as...






7. Define 'responding to feeling and meaning' as...


8. Identify the major categories of energy levels and describe their respective characteristics as: meaning of moderate...






9. Explain that the statement 'human actions determine human reactions' means...






10. Identify the major categories of energy levels and describe their respective characteristics as: meaning of moderate...






11. Define reflecting on answers and recycle' as...


12. Explain that since nonverbal reinforcers usually involve the use of force & it should only be used when...






13. Identify three major elements of positioning & to include...






14. Identify one action and procedures that can reduce the crime rate within a correctional setting & to include...






15. Identify the techniques used in asking questions & to include...






16. Identify the purpose of communication & to include...






17. Identify the techniques used in asking questions & to include...






18. Identify the categories of relationships and feelings as...






19. Define 'responding to content' as...






20. Explain that since nonverbal reinforcers usually involve the use of force & it should only be used when...






21. Identify one action and procedures that can reduce the crime rate within a correctional setting & to include...






22. Identify the elements of reinforcing behavior as...






23. Identify techniques to use in taking action & to include...






24. Identify components of good posturing & to include...






25. Identify the 'add-on' skills in interpersonal communication & to include...






26. Identify that inferences are more likely to be...






27. Define 'mild request format: as...


28. Explain that basic needs cannot be withheld and that inmate's request to fulfill a basic need that is guaranteed by law & policy or procedure must be...






29. Define 'taking action' as...






30. Identify the purpose of communication & to include...






31. Explain clues that can be used to develop inferences & to include...






32. Define 'responding to feeling and meaning' as...


33. Identify the major categories of energy levels and describe their respective characteristics as: meaning of Low...






34. Identify two considerations for giving inmate a reason for your response & to include...






35. Identify techniques to use in taking action & to include...






36. Define 'controlling behavior' as...






37. Identify the levels of responding & to include...






38. Identify the major categories of energy levels and describe their respective characteristics as: meaning of high...






39. Explain 'sizing up a situation as...






40. Identify several things an officer might look for when first coming on shift & to include...






41. Identify the elements of reinforcing behavior as...






42. Identify several things an officer might look for when first coming on shift & to include...






43. Identify three characteristics of voice Which may be used to determine intensity & to include...






44. Identify two considerations for giving inmate a reason for your response & to include...






45. List the application skills used in controlling behavior as...






46. Identify the major categories of energy levels and describe their respective characteristics as: meaning of high...






47. Identify two primary components of observing & to include...






48. Identify one consideration for giving inmate a reason for your response & to include...






49. Identify that inferences are more likely to be...






50. Define reflecting on answers and recycle' as...