Test your basic knowledge |

Interpersonal Skills

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Identify steps of responding to content & to include...






2. Identify the three basic environments of every individual & to include...






3. Define 'responding to feeling and meaning' as...


4. Identify the major categories of energy levels and describe their respective characteristics as: meaning of high...






5. Define reflecting on answers and recycle' as...


6. Define 'posturing' as...






7. Define reflecting on answers and recycle' as...


8. Define 'controlling behavior' as...






9. Explain that questions are used in addition to the basic skills and responding techniques to...






10. Identify steps in responding to feeling and meaning & to include...






11. Identify two primary components of observing & to include...






12. Explain 'sizing up a situation as...






13. Identify techniques to use in taking action & to include...






14. Identify the levels of responding & to include...






15. Identify components of good posturing & to include...






16. Identify one major element of positioning & to include...






17. Identify the levels of responding & to include...






18. Identify three characteristics of voice Which may be used to determine intensity & to include...






19. Explain clues that can be used to develop inferences & to include...






20. Identify one primary components of observing & to include...






21. Define 'reinforcing behavior' as...






22. Define 'interpersonal communication' as...






23. Identify the purpose of communication & to include...






24. Identify the major categories of energy levels and describe their respective characteristics as: meaning of Low...






25. Identify various necessary elements in checking things out & to include...






26. Define ' direct request format' as...






27. Define 'controlling behavior' as...






28. Define 'taking action' as...






29. Define 'reinforcing behavior' as...






30. Two skills an officer needs for effective interpersonal communications...






31. Identify the major categories of energy levels and describe their respective characteristics as: meaning of Low...






32. Identify the elements of reinforcing behavior as...






33. Define 'posturing' as...






34. Identify various necessary elements in checking things out & to include...






35. Identify three characteristics of voice Which may be used to determine intensity & to include...






36. Identify one major element of positioning & to include...






37. Identify various questions to be asked in reflecting & to include...






38. Identify steps in responding to feeling & to include...






39. Identify techniques to use in taking action & to include...






40. Identify components of good posturing & to include...






41. Identify steps in responding to feeling and meaning & to include...






42. Identify three major elements of positioning & to include...






43. Two skills an officer needs for effective interpersonal communications...






44. Identify the components of the 5WH method as asking...






45. Identify aspects considered during the initial stage of observing & to include...






46. Identify the steps involved in 'sizing up a situation &' to include...






47. Identify two primary components of observing & to include...






48. Define 'interpersonal communication' as...






49. Identify the categories of relationships and feelings as...






50. Define 'responding to feeling and meaning' as...