Test your basic knowledge |

Interpersonal Skills

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Identify aspects considered during the initial stage of observing & to include...






2. Define 'responding to feeling' as...






3. Identify steps in responding to feeling and meaning & to include...






4. Define 'responding to feeling and meaning' as...


5. Identify one action and procedures that can reduce the crime rate within a correctional setting & to include...






6. Explain that if a communication interchange goes deeper than the officer feels he/she can manage & it is appropriate to...






7. Explain that since nonverbal reinforcers usually involve the use of force & it should only be used when...






8. Explain that nonverbal communication can...


9. Identify the steps involved in 'sizing up a situation &' to include...






10. Identify the steps in handling request & to include...






11. Identify the categories of relationships and feelings as...






12. Define 'reinforcing behavior' as...






13. Two skills an officer needs for effective interpersonal communications...






14. Explain clues that can be used to develop inferences & to include...






15. Identify the categories of relationships and feelings as...






16. List various basic feeling words & to include...






17. Define reflecting on answers and recycle' as...


18. Identify that inferences are more likely to be...






19. Define 'responding to content' as...






20. Identify the purpose of communication & to include...






21. Identify the major categories of energy levels and describe their respective characteristics as: meaning of moderate...






22. Explain that questions are used in addition to the basic skills and responding techniques to...






23. Identify the major categories of energy levels and describe their respective characteristics as: meaning of high...






24. Identify the major categories of energy levels and describe their respective characteristics as...






25. Identify the components of the 5WH method as asking...






26. Define 'responding to feeling and meaning' as...


27. Identify one primary components of observing & to include...






28. Identify steps in listening & to include...






29. Identify the elements of reinforcing behavior as...






30. Identify components of good posturing & to include...






31. Identify various questions to be asked in reflecting & to include...






32. Define 'controlling behavior' as...






33. Identify various necessary elements in checking things out & to include...






34. Define 'taking action' as...






35. Define 'taking action' as...






36. Identify steps in responding to feeling & to include...






37. Define 'controlling behavior' as...






38. Identify two primary components of observing & to include...






39. Identify techniques to use in taking action & to include...






40. Identify the 'add-on' skills in interpersonal communication & to include...






41. Define 'responding to feeling' as...






42. Identify one action and procedures that can reduce the crime rate within a correctional setting & to include...






43. Define 'reinforcing behavior' as...






44. Two skills an officer needs for effective interpersonal communications...






45. Define 'posturing' as...






46. List various basic feeling words & to include...






47. Identify the three basic environments of every individual & to include...






48. Define reflecting on answers and recycle' as...


49. Identify that inferences are more likely to be...






50. Identify two primary components of observing & to include...