Test your basic knowledge |

Interpersonal Skills

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Identify ways in which an employee might verbally respond to content & to include...


2. Identify the major categories of energy levels and describe their respective characteristics as: meaning of high...






3. Define reflecting on answers and recycle' as...


4. Define 'posturing' as...






5. Identify the steps involved in 'sizing up a situation &' to include...






6. Define reflecting on answers and recycle' as...


7. Define ' direct request format' as...






8. Identify one action and procedures that can reduce the crime rate within a correctional setting & to include...






9. Identify steps in responding to feeling & to include...






10. Define 'interpersonal communication' as...






11. Explain that basic needs cannot be withheld and that inmate's request to fulfill a basic need that is guaranteed by law & policy or procedure must be...






12. Define 'responding to content' as...






13. Identify the elements of reinforcing behavior as...






14. Define 'reinforcing behavior' as...






15. List the application skills used in controlling behavior as...






16. Define 'responding to feeling' as...






17. Identify the major categories of energy levels and describe their respective characteristics as: meaning of Low...






18. Identify the major categories of energy levels and describe their respective characteristics as: meaning of moderate...






19. Identify ways in which an employee might verbally respond to content & to include...


20. Define 'responding to content' as...






21. Identify techniques to use in taking action & to include...






22. Identify various questions to be asked in reflecting & to include...






23. Explain that since nonverbal reinforcers usually involve the use of force & it should only be used when...






24. List various basic feeling words & to include...






25. Identify two considerations for giving inmate a reason for your response & to include...






26. Identify the elements of reinforcing behavior as...






27. Identify the major categories of energy levels and describe their respective characteristics as: meaning of high...






28. Explain that questions are used in addition to the basic skills and responding techniques to...






29. Identify various questions to be asked in reflecting & to include...






30. Define 'controlling behavior' as...






31. Explain that since nonverbal reinforcers usually involve the use of force & it should only be used when...






32. Identify three major elements of positioning & to include...






33. Explain clues that can be used to develop inferences & to include...






34. Explain clues that can be used to develop inferences & to include...






35. Identify the 'add-on' skills in interpersonal communication & to include...






36. Identify the components of the 5WH method as asking...






37. Identify one consideration for giving inmate a reason for your response & to include...






38. Identify steps of responding to content & to include...






39. List various basic feeling words & to include...






40. Identify the categories of relationships and feelings as...






41. Define 'posturing' as...






42. Define 'responding to feeling and meaning' as...


43. Identify aspects considered during the initial stage of observing & to include...






44. Define 'taking action' as...






45. Identify components of good posturing & to include...






46. Identify two primary components of observing & to include...






47. Identify components of good posturing & to include...






48. Identify the techniques used in asking questions & to include...






49. Define 'interpersonal communication' as...






50. Identify the major categories of energy levels and describe their respective characteristics as: meaning of Low...