Test your basic knowledge |

Interpersonal Skills

Subject : soft-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Identify aspects considered during the initial stage of observing & to include...






2. Explain clues that can be used to develop inferences & to include...






3. Identify components of good posturing & to include...






4. Define 'responding to feeling' as...






5. Define 'responding to content' as...






6. Identify the major categories of energy levels and describe their respective characteristics as: meaning of Low...






7. Identify steps in responding to feeling and meaning & to include...






8. Identify techniques to use in taking action & to include...






9. Identify the three basic environments of every individual & to include...






10. Define 'posturing' as...






11. Two skills an officer needs for effective interpersonal communications...






12. Define ' direct request format' as...






13. Identify the 'add-on' skills in interpersonal communication & to include...






14. Identify the components of the 5WH method as asking...






15. Identify one action and procedures that can reduce the crime rate within a correctional setting & to include...






16. Explain that if a communication interchange goes deeper than the officer feels he/she can manage & it is appropriate to...






17. Define 'interpersonal communication' as...






18. Identify the purpose of communication & to include...






19. Identify the 'add-on' skills in interpersonal communication & to include...






20. Identify steps of responding to content & to include...






21. Identify that inferences are more likely to be...






22. List the application skills used in controlling behavior as...






23. Identify three characteristics of voice Which may be used to determine intensity & to include...






24. Identify one primary components of observing & to include...






25. Identify components of good posturing & to include...






26. Identify steps in responding to feeling and meaning & to include...






27. Identify one major element of positioning & to include...






28. Define 'mild request format: as...


29. Identify aspects considered during the initial stage of observing & to include...






30. Identify the techniques used in asking questions & to include...






31. Identify one consideration for giving inmate a reason for your response & to include...






32. Identify three characteristics of voice Which may be used to determine intensity & to include...






33. Identify steps in listening & to include...






34. Identify one major element of positioning & to include...






35. Identify the major categories of energy levels and describe their respective characteristics as: meaning of moderate...






36. Identify steps in responding to feeling & to include...






37. Define 'reinforcing behavior' as...






38. Identify the levels of responding & to include...






39. Identify the major categories of energy levels and describe their respective characteristics as...






40. Identify various necessary elements in checking things out & to include...






41. Define 'responding to feeling and meaning' as...


42. Explain 'sizing up a situation as...






43. Identify the major categories of energy levels and describe their respective characteristics as: meaning of high...






44. Identify that inferences are more likely to be...






45. Explain 'sizing up a situation as...






46. Identify steps involved in making requests & to include...






47. Define 'responding to feeling' as...






48. Identify the steps in handling request & to include...






49. Identify the techniques used in asking questions & to include...






50. Identify steps in responding to feeling & to include...