Test your basic knowledge |

Logistics Vocab

Subject : business-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Compares actual experience to the expected experience and if the actual experience equals or exceeds the expected experience - then the customer is satisfied.






2. The degree to which an organization can accommodate unique or unplanned customer requests.






3. Strategic - Tactical - Operational






4. Costs to seller when it is unable to supply an item to a customer ready to buy.






5. Occurs when the shipper notifies the carrier - prior to the shipment's arrival in the destination city - of a change in destination.






6. A framework that identifies five key processes - plan - source - make - deliver - return - associated with supply chain management.






7. A process where product is received in a facility - occasionally married with product going to the same destination - then shipped at the earliest opportunity - without going into long-term storage.






8. An order that simultaneously achieves relevant customer metrics.






9. Similar to diversion - but it occurs after the shipment has arrived in the destination city.






10. A system that simplifies each of the three primary rate factors - product - weight - and distance.






11. A long-term arrangement between a shipper and another party to provide logistics services.






12. Multiple logistics activities are combined into - and managed as - a single department.






13. Inventory is replenished with a set quantity every time it is ordered; the time interval between orders may vary.






14. A process for returning a customer to a state of satisfaction after a service or product has failed to live up to expectations.






15. Short- to medium-term horizon - Six-month to one-year (plus) time-span - Subsystem decisions are made - - should not impose on other logistics components - Annual budgets provide finance/cost basis - The strategic plan detail is made into an operatio






16. The time span within which a scheduled delivery must be made.






17. Price of the product at its source plus transportation costs to its destination.






18. The amount of output divided by the amount of input.






19. The level of inventory at which a replenishment order is placed.






20. Refers to waterborne transportation that utilizes inland and coastal waterways to move shipments from domestic ports to their destination.






21. Stocks of goods and materials that are maintained for many purposes.






22. An intermediary that oversees the efficient movement of importers' goods (and accompanying paperwork) through customs and other inspection points.






23. A small device that responds to radio signals from an outside source.






24. A flat sheet of either fiberboard material or plastic that is placed under the unit load.






25. Having products available where they are needed by customers.






26. A strategic orientation in which a limited number of traditional logistics activities are managed across business units.






27. Depicts the demand for - and replenishment of - inventory.






28. An approach for locating a single facility that minimizes the distance to existing facilities.






29. A product that gains weight in processing; the processing point should be close to the market.






30. Cooperative - formal or informal supply chain relationships between manufacturing companies and their suppliers - business partners - or customers - developed to enhance the overall business performance of both sides.






31. Satisfying current and emerging customer needs.






32. Refers to the fact that more items are recorded entering than leaving warehouse facilities.






33. Refers to choosing the locations for distribution centers - warehouses - and production facilities to facilitate logistical effectiveness and efficiency.






34. A relational exchange approach involving a limited number of suppliers.






35. Goods that flow from the consumer to the manufacturer (e.g. - product recalls and product recycling).






36. Refers to warehousing situations where goods are not released until applicable fees are paid. As an example - Internal Revenue Service - bonded warehouses hold goods other federal taxes and fees collected.






37. Refers to software that has been developed for managers to deal with specifics logistics functions or activities (e.g. transportation management systems)






38. A substance or material in a quantity and form that may pose an unreasonable risk to health and safety or property when transported in commerce.






39. Looks at the entire logistics systems to see how well all of its components function together.






40. Inventory that is held in addition to cycle stock to guard against uncertainties in supply and/or lead time.






41. Provides guidance in terms of a preferred list of carriers for shipments moving between two points.






42. Transportation service that is supplemental to line-haul transportation.






43. Bringing together inventory from different sources.






44. Companies whose primary business is other than transportation provide their own transportation service by operating truck - railcars - barges - ships - or airplanes.






45. Creating - maintaining - and enhancing strong relationships with customers and other stakeholders.






46. State laws that specify that a worker does not have to join the union to work permanently at a facility.






47. Retailers that are characterized by large market share and low prices.






48. Measurement that ensures conformity with an organization's policies - procedures - or standards.






49. The number of times an inventory is used or replaced each year.






50. Refers to a combination of water transportation and surface transportation between an origin and destination port.