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Logistics Vocab

Subject : business-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. An analysis of workers' productivity over short periods of time. Each worker is assigned specific duties that he or she should be able to complete during the time period provided.






2. Refers to the value or usefulness of a product in fulfilling customer needs and wants.






3. A process for returning a customer to a state of satisfaction after a service or product has failed to live up to expectations.






4. Materials requested by a customer that are unavailable for shipment at the same time as the reminder of the order. They are usually shipped when available.






5. Concept that suggests that all relevant activities in moving and storing products should be considered as a whole (i.e. - their total cost) - not individually.






6. A transportation manager who purchases a prespecified level of transportation service and is indifferent to the mode(s) or carrier(s) used to provide the actual transportation service.






7. The degree to which an organization can accommodate unique or unplanned customer requests.






8. A technique used to model the systems under study - typically using mathematical equations to represent relationships among components of a logistics system.






9. A document that notifies a transportation carrier of wrong or defective deliveries - delay - or other delivery shortcoming.






10. Procurement activities that meet the ethical and discretionary responsibilities expected by society.






11. The buyer pays freight charges and owns the goods in transit. This is the most common FOB origin term.






12. A process where product is received in a facility - occasionally married with product going to the same destination - then shipped at the earliest opportunity - without going into long-term storage.






13. The cost of giving up an alternative opportunity.






14. Money paid before an exchange.






15. A program in which public and private organizations work together to prevent terrorism against the United States through imports and transportation.






16. An area - usually near a port or an airport - where goods can be stored or processed before entering through the importing nation's customs inspections.






17. A warehousing facility that is owned or occupied on a long-term lease by the firm using it.






18. A charge assessed by rail carriers to users that fail to unload and return vehicles or containers promptly.






19. Inventory that is held in addition to cycle stock to guard against uncertainties in supply and/or lead time.






20. Strategic - Tactical - Operational






21. The shipment size that equates transportation charges for different rates and weight groups.






22. Piggyback traffic - or loading truck trailers onto rail flatcars.






23. Truck trailers on flatcars - also referred to as TOFC.






24. Refers to communication without cables and cords - and includes infrared - microwave - and radio transmissions.






25. Created by the U.S. Department of Housing and Urban Development to encourage business development-through various tax credits-in economically depressed portions of cities.






26. Includes all activities from when an appropriate location is authorized to fill an order until goods are loaded aboard an outbound carrier.






27. Software packages that control the movement and storage of materials within a warehousing facility.






28. Stock that exceeds the reasonable requirements of an organization.






29. An organization maintains a single logistics department that administers the related activities for the entire company from the home office.






30. Focuses on an organization's ability to respond to changes in demand with respect to volume and variety.






31. Their intent is to incorporate nonbusiness factors (e.g. - cost of living - crime rate - educational opportunities) into the decision of where to locate a plant or distribution facility.






32. Packaging tapered articles inside each other to reduce the cubic volume of the entire shipment.






33. Refers to systems that consider the return flow of products - their reuse - and the marketing and distribution of recovered products.






34. Damage that is not initially apparent but is discovered after a package is opened.






35. Buyer pays a lower freight charge than the shipper incurs in shipping the product.






36. The movement and storage of materials into a firm.






37. Refers to removing impediments to the flow of information and goods.






38. Refers to the amount of product entering and leaving a facility in a given time period.






39. Refers to logistical activities associated with goods that move across national boundaries.






40. Refers to a combination of water transportation and surface transportation between an origin and destination port.






41. Truck trailers of flatcars.






42. A carrier or public facility where freight (or passengers) is shifted between vehicles or modes.






43. A body of facts in a format suitable for decision making.






44. Elapsed time between a customer places an order and when the goods are received.






45. A return trip or movement in a direction of secondary importance or purpose.






46. Transportation service that is supplemental to line-haul transportation.






47. Absolute limits to the quantity of a product that can be imported into a country during a particular time period.






48. Groups of customers with similar logistical needs and wants are provided with logistics service appropriate to those needs and wants.






49. Cartels of all ocean vessel operators operating between certain trade areas.






50. Facilitators that make the channel function better.







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