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Test your basic knowledge |
Management
Start Test
Study First
Subject
:
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. A set of rules or principles that defines right and wrong conduct
The Persuasive Style
Organizational culture
Ethics
Interpersonal skills
2. Individuals who are responsible for making decisions about the direction of the organization and establishing policies that affect all organizational memebers
Top managers
Multinational corporation (MNC)
Effectiveness
People orientation
3. An MNC that centralizes management and other decisions in the home country
Planning
Global corporation
Global Village
Leading
4. Purchasing materials or labor from around the world wherever it is cheapest
Environmental uncertainty
The Participative Style
Global sourcing
Agressiveness
5. The shared values principles traditions and ways of doing things that influence the way organizational members act
Importing
Stakeholders
Planning
Organizational culture
6. Social traits such as ones cultural background or allegiance that are shared by a human population
Code of ethics
Leading
Dimensions of organizational culture
Ethinicity
7. Attention to detail - innovation and risk taking - stability - aggressiveness - team orientation - people orientation - outcome orientation.
Political skills
Leading
Dimensions of organizational culture
Team orientation
8. An agreement in which an organization gives other organization the right for a fee to use its name and operating methods
Small Business
The Persuasive Style
Franchising
Organizing
9. Degree to which organizational decisions and actions emphasize maintaining the status quo
Management levels
Middle Managers
Small Business
Stability
10. The degree of risk that plans should contain - Whether plans should be developed by individuals or teams - The degree of environmental scanning in which management will engage
Planning
Informational roles
Social obligation
Decisional roles
11. Degree to which work is organized around team rather than individuals
Scientific management
Global sourcing
Team orientation
Ethinicity
12. A formal document that states an organizations primary values and the ethical rules its expects managers and non managerial employees to follow
Top managers
Code of ethics
Stability
Organizing
13. The biological heritage (including physical characteristics such as ones skin color and associated traits that people use to identify themselves
Race
Outcome orientation
Global stategic alliance
Stakeholders
14. Economic - Global - Political/Legal - Socio cultural - Technological - demographics. In the middle THE ORGANIZATION`
Components of the External Environment
Franchising
Leading
Stakeholders
15. Entailing making decisions or choices
The Participative Style
Decisional roles
Transnational (border less) organization
Technology
16. Includes determining what tasks are to be done who is to do them how the tasks are to be grouped whop reports to whom and who will make decisions
Small Business
Team orientation
Organizing
Global corporation
17. Factors forces situations and events outside the organization that affect its performance
Employee Engagement
Importing
External factors
How organizations go global
18. A boundary less world where goods and services are produced and marketed worlwide
Multinational corporation (MNC)
Global Village
Organizational culture
The Consultative Style
19. Part-time temporary and contract workers who are available for hire on an as-needed basis
Stability
Workforce diveristy
Utilitarian view of ethics
Contingent workforce
20. When a business firm engages in social actions because of its obligation to meet certain economic and legal responsibilities
The Autocratic Style
Social obligation
Stability
Exporting
21. The manager encourages employees to become actively involved in the decision-making process; authority is decentralised and communication is a two way process.
Components of the External Environment
The Participative Style
Technical skills
Management Styles
22. A managers ability to analyze and diagnose complex situations
Conceptual skills
How organizations go global
Race
Social responsibility (corporate social responsibility or CSR)
23. Figurehead - leader - liaison
Interpersonal roles
Technical skills
Omnipotent view of management
Organizing
24. Degree to which employees are aggressive and competitive rather than cooperative
Decisional roles
Small Business
Exporting
Agressiveness
25. When employees are connected to satisfied with and enthusiastic about their jobs
Dimensions of organizational culture
Employee Engagement
Foreign subsidary
Technology
26. The view that managers are directly responsible for an organizations success or failure
Innovation and risk taking
Decisional roles
Rights view of ethics
Omnipotent view of management
27. View that says ethical decisions are made in order to respect and protect individual liberties and privileges
External factors
Social responsivness
Stability
Rights view of ethics
28. Any constituencies in an organizations environment that are affected by that organizations decisions and actions
Stakeholders
Team orientation
Stability
Sustainability
29. A managers ability to build a power base and establish the right connections
Leading
Exporting
Code of ethics
Political skills
30. Doing things right or getting the most output from the least amount of inputs
Theory of justice view of ethics
Global sourcing
Franchising
Efficency
31. Doing the right things or completing activities so that organizational goals are attained
Code of ethics
Multi domestic corporation
Effectiveness
Controlling
32. Degree to which employees are expected to exhibit precision analysis and attention to detial
Family-friendly benifits
The Autocratic Style
Attention to detial
Parochiallism
33. Specific categories of managerial behavior often grouped around interpersonal relationships information transfer and decision making
Demographics
Managerial roles
Organization
Effectiveness
34. A structural arrangement for global organizations that eliminates artificial geographical barries
Organization stakeholders
Interpersonal roles
Technology
Transnational (border less) organization
35. Individuals in an organization who direct the activities of others
Managers
Informational roles
Licensing
Organizational culture
36. Employees - customers - unions - social and political action groups - shareholders - competitors - communities - Trade and industry associations - Suppliers - governments - media.
Social responsibility (corporate social responsibility or CSR)
External factors
Interpersonal roles
Organization stakeholders
37. A partnership between an organization and a foreign company partners in which both share resources and knowledge in developing new products of building production facilities.
The Participative Style
Social responsivness
Management Styles
Global stategic alliance
38. Degree to which employees are encouraged to be innovative and take risks
Contingent workforce
Exporting
Organizing
Innovation and risk taking
39. Degree to which managers focus on results or outcomes rather than on how these outcomes are achived
Controlling
Outcome orientation
Small Business
Social responsibility (corporate social responsibility or CSR)
40. When a business firm engages in social actions in response to some popular social need
Small Business
Social responsivness
Political skills
Employee Engagement
41. Includes defining goals establishing strategy and developing plans to coordinate activites
Sustainability
Planning
Theory of justice view of ethics
Joint venture
42. The process of getting things done effectively efficiently through and with other people
The Autocratic Style
Managerial roles
Global Village
Management
43. A companys ability to achieve its business goals and increase long-term shareholder value by integrating economic - environmental and social opportunities into its business strategies
Technology
Sustainability
Interpersonal skills
Organization
44. The degree of change and complexity in an organizations enviroment
Parochiallism
Political skills
The Autocratic Style
Environmental uncertainty
45. The degree to which managers are concerned with increasing employee job satisfaction - What leadership styles are appropriate - Whether all disagreements--even constructive ones--should be eliminated
Organizing
Stakeholders
Franchising
Leading
46. Any type of international company that maintains operations in multiple countries
Controlling
Interpersonal roles
Multinational corporation (MNC)
Environmental complexity
47. Mentor - dissemination - spokesperson
Organizing
The Autocratic Style
Informational roles
Scientific management
48. Autocratic - Persuasive - Consultative - Participative - Laissez-Faire
Family-friendly benifits
Licensing
Management Styles
Organizing
49. Whether to impose external controls or allow employees to control their own actions - What criteria should be emphasized in employee performance evaluations - What repercussions will occur from exceeding ones budget
External factors
Controlling
Organization
Informational roles
50. The manager makes the final decision after gaining feedback from stakeholders; authority is still somewhat centralised; communication is a two way process.
The Consultative Style
Political skills
Stakeholders
The Persuasive Style