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Test your basic knowledge |
Management
Start Test
Study First
Subject
:
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Employees - customers - unions - social and political action groups - shareholders - competitors - communities - Trade and industry associations - Suppliers - governments - media.
Non managerial employees
Symbolic view of management
Conceptual skills
Organization stakeholders
2. Economic - Global - Political/Legal - Socio cultural - Technological - demographics. In the middle THE ORGANIZATION`
Managerial roles
Licensing
Components of the External Environment
Rights view of ethics
3. Involving collecting receiving and disseminating information
Ethics
People orientation
Interpersonal skills
Informational roles
4. Entailing making decisions or choices
Family-friendly benifits
Transnational (border less) organization
Decisional roles
Ethinicity
5. Degree to which employees are expected to exhibit precision analysis and attention to detial
Attention to detial
Multinational corporation (MNC)
Sustainability
Interpersonal roles
6. Entrepreneur - Disturbance handler - resource allocator - negortiator
Decisions roles
Informational roles
Technology
Utilitarian view of ethics
7. A structural arrangement for global organizations that eliminates artificial geographical barries
Transnational (border less) organization
Social responsibility (corporate social responsibility or CSR)
Agressiveness
Interpersonal roles
8. View that says ethical decisions are made solely on the basis of their outcomes or consequences
Licensing
Conceptual skills
Utilitarian view of ethics
Top managers
9. An MNC that centralizes management and other decisions in the home country
The Participative Style
Global corporation
Conceptual skills
Attention to detial
10. A managers ability to analyze and diagnose complex situations
Interpersonal roles
Efficency
Technical skills
Conceptual skills
11. Individuals who are typically responsible for translating goals set by top managers into specific details that lower-level managers wills see get done
Environmental uncertainty
Middle Managers
Global sourcing
Conceptual skills
12. The manager makes the final decision after gaining feedback from stakeholders; authority is still somewhat centralised; communication is a two way process.
Code of ethics
Multinational corporation (MNC)
Interpersonal roles
The Consultative Style
13. Any constituencies in an organizations environment that are affected by that organizations decisions and actions
Global stategic alliance
Social responsivness
Team orientation
Stakeholders
14. An MNC that decentralizes management and other decisions to the local country where its doing business
Three Characteristics of Organizations
Multi domestic corporation
Small Business
Workforce diveristy
15. The view that much of an organizations success or failure is due to external forces outside managers control
Symbolic view of management
Scientific management
Exporting
Foreign subsidary
16. View that says ethical decisions are made in order to enforce rules fairly and impartially
Organization stakeholders
Interpersonal roles
Theory of justice view of ethics
Innovation and risk taking
17. A business firms intention beyond its legal and economic obligations to do the right things act in ways that are good for society
Social responsibility (corporate social responsibility or CSR)
Multi domestic corporation
Management Styles
The Laissez-Faire Style
18. A companys ability to achieve its business goals and increase long-term shareholder value by integrating economic - environmental and social opportunities into its business strategies
Planning
Strong cultures
Sustainability
How organizations go global
19. When a business firm engages in social actions in response to some popular social need
Parochiallism
Rights view of ethics
Employee Engagement
Social responsivness
20. Includes monitoring performance comparing it with goals and correcting any significant deviations
Ethics
Controlling
Informational roles
The Laissez-Faire Style
21. An independent business having fewer than 500 employees that doesn't necessarily engage in any new or innovative practices and has relatively little impact on its industry
Organizing
Stakeholders
Rights view of ethics
Small Business
22. Cultures in which the key values are deeply held and widely shared
Strong cultures
Informational roles
Environmental complexity
Global Village
23. The manager makes all decisions alone - with centralised authority and one-way communication.
First-line managers
Middle Managers
Decisional roles
The Autocratic Style
24. Includes defining goals establishing strategy and developing plans to coordinate activites
Sustainability
Contingent workforce
Parochiallism
Planning
25. Any equipment tools or operating methods that are designed to make work more efficient
Top managers
Decisions roles
Race
Technology
26. The degree of change and complexity in an organizations enviroment
Innovation and risk taking
Strong cultures
Environmental uncertainty
Informational roles
27. People who work directly on a job or task and have no responsibility for overseeing the work of others
Ethinicity
Transnational (border less) organization
Non managerial employees
Efficency
28. A specific type of strategic alliance in which the partners agree to form a separate independent organization for some business purpose.
Agressiveness
Rights view of ethics
Joint venture
Leading
29. Degree to which employees are encouraged to be innovative and take risks
Innovation and risk taking
Franchising
Planning
Race
30. A set of rules or principles that defines right and wrong conduct
Team orientation
Effectiveness
How organizations go global
Ethics
31. The characteristics of a population used for purposes of social stuidies
Employee Engagement
Top managers
Organization
Demographics
32. The biological heritage (including physical characteristics such as ones skin color and associated traits that people use to identify themselves
Political skills
The Persuasive Style
Race
Three Characteristics of Organizations
33. Involving people (subordinates and persons outside the organization) and other duties that are ceremonial and symbolic in nature
The Laissez-Faire Style
Social obligation
Interpersonal roles
Management levels
34. Supervisors responsible for directing the day to day activities of non managerial employees
First-line managers
Global stategic alliance
Organizing
External factors
35. Part-time temporary and contract workers who are available for hire on an as-needed basis
Utilitarian view of ethics
Theory of justice view of ethics
Contingent workforce
Ethinicity
36. The manager encourages employees to become actively involved in the decision-making process; authority is decentralised and communication is a two way process.
The Persuasive Style
Stability
Organizing
The Participative Style
37. A managers ability to build a power base and establish the right connections
Omnipotent view of management
Organizational culture
Political skills
Interpersonal roles
38. Degree to which employees are aggressive and competitive rather than cooperative
Political skills
Agressiveness
Symbolic view of management
Planning
39. Includes determining what tasks are to be done who is to do them how the tasks are to be grouped whop reports to whom and who will make decisions
Components of the External Environment
Theory of justice view of ethics
External factors
Organizing
40. A managers ability to work with understand mentor and motivate other both individually and in groups
Interpersonal skills
Global stategic alliance
Foreign subsidary
People orientation
41. A formal document that states an organizations primary values and the ethical rules its expects managers and non managerial employees to follow
Parochiallism
Code of ethics
Social responsivness
Sustainability
42. An agreement in which an organization gives other organization the right for a fee to use its name and operating methods
Planning
Franchising
Management levels
Team orientation
43. Degree to which organizational decisions and actions emphasize maintaining the status quo
Stability
Stakeholders
Technology
The Participative Style
44. Autocratic - Persuasive - Consultative - Participative - Laissez-Faire
Small Business
Management Styles
Multinational corporation (MNC)
Employee Engagement
45. Figurehead - leader - liaison
Efficency
People orientation
Innovation and risk taking
Interpersonal roles
46. View that says ethical decisions are made in order to respect and protect individual liberties and privileges
Demographics
Managers
Global Village
Rights view of ethics
47. Includes motivating employees directing the activites of other selecting the most effective communication channel and resolving conflicts
People orientation
Organizing
Non managerial employees
Leading
48. Individuals in an organization who direct the activities of others
Controlling
People orientation
Managers
Attention to detial
49. The process of getting things done effectively efficiently through and with other people
Race
Attention to detial
Management
Dimensions of organizational culture
50. Any type of international company that maintains operations in multiple countries
Symbolic view of management
Top managers
Multinational corporation (MNC)
Code of ethics