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Test your basic knowledge |
Management
Start Test
Study First
Subject
:
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. The degree of risk that plans should contain - Whether plans should be developed by individuals or teams - The degree of environmental scanning in which management will engage
Planning
Social obligation
Exporting
Controlling
2. A managers ability to analyze and diagnose complex situations
Multinational corporation (MNC)
Political skills
External factors
Conceptual skills
3. The use of scientific methods to define the "one best way" for a job to be done - Frederick Winslow Taylor.
Technology
The Laissez-Faire Style
Scientific management
First-line managers
4. The manager makes decisions alone - but explains the reasons to employees; authority is centralised and communication is one way.
Ethics
External factors
Social responsibility (corporate social responsibility or CSR)
The Persuasive Style
5. Planning - Organizing - Leading - Controlling Middle ACHIEVING THE ORGANIZATIONS STATES PURPOSE.
The Autocratic Style
Four Management Functions
Top managers
Informational roles
6. An independent business having fewer than 500 employees that doesn't necessarily engage in any new or innovative practices and has relatively little impact on its industry
Social obligation
Code of ethics
Social responsivness
Small Business
7. Cultures in which the key values are deeply held and widely shared
Management
Planning
Strong cultures
Three Characteristics of Organizations
8. A business firms intention beyond its legal and economic obligations to do the right things act in ways that are good for society
Controlling
Social responsibility (corporate social responsibility or CSR)
Attention to detial
Informational roles
9. Supervisors responsible for directing the day to day activities of non managerial employees
Technology
First-line managers
Multinational corporation (MNC)
Managers
10. The process of getting things done effectively efficiently through and with other people
Organizational culture
Agressiveness
Informational roles
Management
11. Individuals who are typically responsible for translating goals set by top managers into specific details that lower-level managers wills see get done
Top managers
Planning
Middle Managers
The Persuasive Style
12. The characteristics of a population used for purposes of social stuidies
Sustainability
Demographics
Middle Managers
Interpersonal roles
13. A systematic arrangement of people brought together to accomplish some specific purpose
Conceptual skills
Organization
Management levels
Demographics
14. A set of rules or principles that defines right and wrong conduct
Ethics
The Laissez-Faire Style
Effectiveness
Organizing
15. The biological heritage (including physical characteristics such as ones skin color and associated traits that people use to identify themselves
The Laissez-Faire Style
Race
Omnipotent view of management
Non managerial employees
16. Any equipment tools or operating methods that are designed to make work more efficient
Technology
Parochiallism
Environmental complexity
Management
17. Degree to which employees are aggressive and competitive rather than cooperative
Effectiveness
Efficency
Agressiveness
Three Characteristics of Organizations
18. Any type of international company that maintains operations in multiple countries
Efficency
Race
Multinational corporation (MNC)
Organizing
19. The view that much of an organizations success or failure is due to external forces outside managers control
Foreign subsidary
Ethinicity
Symbolic view of management
Interpersonal roles
20. Doing the right things or completing activities so that organizational goals are attained
Efficency
Managerial roles
Effectiveness
Management
21. Any constituencies in an organizations environment that are affected by that organizations decisions and actions
Stakeholders
Global sourcing
The Consultative Style
Ethinicity
22. View that says ethical decisions are made solely on the basis of their outcomes or consequences
Components of the External Environment
Top managers
Utilitarian view of ethics
Management Styles
23. A structural arrangement for global organizations that eliminates artificial geographical barries
Transnational (border less) organization
Informational roles
Strong cultures
Political skills
24. People who work directly on a job or task and have no responsibility for overseeing the work of others
Non managerial employees
The Laissez-Faire Style
The Persuasive Style
Controlling
25. A narrow focus in which managers see thing only through their own eyes and from their own perspective
Conceptual skills
Four Management Functions
Parochiallism
Franchising
26. The manager encourages employees to become actively involved in the decision-making process; authority is decentralised and communication is a two way process.
The Participative Style
Licensing
Planning
Informational roles
27. The number of components in an organizations environment and the extent of knowledge that the organizations has about those components
Interpersonal skills
Contingent workforce
Environmental complexity
Utilitarian view of ethics
28. A formal document that states an organizations primary values and the ethical rules its expects managers and non managerial employees to follow
Interpersonal roles
Technology
Code of ethics
Employee Engagement
29. Purchasing materials or labor from around the world wherever it is cheapest
Innovation and risk taking
Global sourcing
The Participative Style
Rights view of ethics
30. Employees - customers - unions - social and political action groups - shareholders - competitors - communities - Trade and industry associations - Suppliers - governments - media.
First-line managers
Demographics
Organization stakeholders
The Consultative Style
31. Degree to which management decision take into account the effects on people in the organization
Technical skills
Environmental uncertainty
Workforce diveristy
People orientation
32. Autocratic - Persuasive - Consultative - Participative - Laissez-Faire
External factors
Global sourcing
Management Styles
Attention to detial
33. Whether to impose external controls or allow employees to control their own actions - What criteria should be emphasized in employee performance evaluations - What repercussions will occur from exceeding ones budget
Controlling
Leading
Informational roles
Planning
34. Doing things right or getting the most output from the least amount of inputs
Efficency
Interpersonal roles
Code of ethics
Organization
35. The degree of change and complexity in an organizations enviroment
Political skills
Environmental uncertainty
Foreign subsidary
Agressiveness
36. Factors forces situations and events outside the organization that affect its performance
Top managers
Importing
Informational roles
External factors
37. Job-specific knowledge and techniques needed to perform work tasks
Top managers
Social responsibility (corporate social responsibility or CSR)
Informational roles
Technical skills
38. Degree to which organizational decisions and actions emphasize maintaining the status quo
Franchising
Stability
Interpersonal roles
Top managers
39. View that says ethical decisions are made in order to enforce rules fairly and impartially
Symbolic view of management
Theory of justice view of ethics
Non managerial employees
Controlling
40. An MNC that centralizes management and other decisions in the home country
Conceptual skills
Global corporation
Family-friendly benifits
The Participative Style
41. The manager makes the final decision after gaining feedback from stakeholders; authority is still somewhat centralised; communication is a two way process.
Exporting
Transnational (border less) organization
The Consultative Style
Strong cultures
42. An agreement in which an organization gives other organization the right for a fee to use its name and operating methods
Franchising
Licensing
Decisional roles
Sustainability
43. A companys ability to achieve its business goals and increase long-term shareholder value by integrating economic - environmental and social opportunities into its business strategies
Sustainability
Team orientation
Organization stakeholders
Conceptual skills
44. Degree to which work is organized around team rather than individuals
Team orientation
Omnipotent view of management
Effectiveness
Organizational culture
45. Degree to which employees are expected to exhibit precision analysis and attention to detial
Exporting
Workforce diveristy
Attention to detial
Non managerial employees
46. Involving people (subordinates and persons outside the organization) and other duties that are ceremonial and symbolic in nature
Social responsivness
Global stategic alliance
Interpersonal roles
Organizing
47. The manager makes all decisions alone - with centralised authority and one-way communication.
The Autocratic Style
Controlling
Importing
Global Village
48. Figurehead - leader - liaison
Interpersonal roles
Workforce diveristy
Omnipotent view of management
Rights view of ethics
49. Includes defining goals establishing strategy and developing plans to coordinate activites
Planning
The Consultative Style
Transnational (border less) organization
Dimensions of organizational culture
50. View that says ethical decisions are made in order to respect and protect individual liberties and privileges
Rights view of ethics
Controlling
Workforce diveristy
Planning