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Test your basic knowledge |
Management
Start Test
Study First
Subject
:
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. A formal document that states an organizations primary values and the ethical rules its expects managers and non managerial employees to follow
Code of ethics
Employee Engagement
Components of the External Environment
Theory of justice view of ethics
2. Degree to which management decision take into account the effects on people in the organization
Environmental complexity
Organizing
Informational roles
People orientation
3. Figurehead - leader - liaison
Attention to detial
Efficency
Top managers
Interpersonal roles
4. Part-time temporary and contract workers who are available for hire on an as-needed basis
Multi domestic corporation
Utilitarian view of ethics
Contingent workforce
Foreign subsidary
5. Entrepreneur - Disturbance handler - resource allocator - negortiator
Decisions roles
Strong cultures
Organizing
Informational roles
6. The view that managers are directly responsible for an organizations success or failure
People orientation
Non managerial employees
Technical skills
Omnipotent view of management
7. View that says ethical decisions are made solely on the basis of their outcomes or consequences
Planning
Environmental complexity
Utilitarian view of ethics
Agressiveness
8. Involving people (subordinates and persons outside the organization) and other duties that are ceremonial and symbolic in nature
Social responsivness
Components of the External Environment
Interpersonal roles
The Participative Style
9. The manager makes all decisions alone - with centralised authority and one-way communication.
The Autocratic Style
Top managers
Global Village
Strong cultures
10. Minimal Global investment - Global sourcing- exporting and importing - licensing - franchising - strategic alliance - joint venture - foreign subsidiary. - Significant global investment
Environmental uncertainty
Decisions roles
Joint venture
How organizations go global
11. Degree to which employees are encouraged to be innovative and take risks
Innovation and risk taking
Organization stakeholders
Interpersonal roles
Interpersonal skills
12. The shared values principles traditions and ways of doing things that influence the way organizational members act
Family-friendly benifits
Organizational culture
Management Styles
External factors
13. The manager makes decisions alone - but explains the reasons to employees; authority is centralised and communication is one way.
The Autocratic Style
The Persuasive Style
Leading
Family-friendly benifits
14. An agreement in which an organization gives other organization the right for a fee to use its name and operating methods
Interpersonal roles
Technical skills
Franchising
People orientation
15. Includes defining goals establishing strategy and developing plans to coordinate activites
Parochiallism
Social responsivness
Planning
Three Characteristics of Organizations
16. A companys ability to achieve its business goals and increase long-term shareholder value by integrating economic - environmental and social opportunities into its business strategies
External factors
Effectiveness
Environmental uncertainty
Sustainability
17. Acquiring products made abroad and selling them domestically
External factors
Importing
Social responsivness
Technical skills
18. The degree to which managers are concerned with increasing employee job satisfaction - What leadership styles are appropriate - Whether all disagreements--even constructive ones--should be eliminated
Technical skills
Leading
Transnational (border less) organization
Stability
19. 1st Top Managers 2nd Middle managers 3rd First-Line Managers 4th Non managerial employees.
Management levels
Rights view of ethics
Interpersonal roles
Technical skills
20. An MNC that centralizes management and other decisions in the home country
Importing
Global corporation
Parochiallism
Franchising
21. A managers ability to build a power base and establish the right connections
Rights view of ethics
Social responsibility (corporate social responsibility or CSR)
Political skills
Technical skills
22. A business firms intention beyond its legal and economic obligations to do the right things act in ways that are good for society
Multi domestic corporation
Contingent workforce
Dimensions of organizational culture
Social responsibility (corporate social responsibility or CSR)
23. Individuals who are typically responsible for translating goals set by top managers into specific details that lower-level managers wills see get done
Licensing
Dimensions of organizational culture
Three Characteristics of Organizations
Middle Managers
24. Any type of international company that maintains operations in multiple countries
Components of the External Environment
Interpersonal skills
Omnipotent view of management
Multinational corporation (MNC)
25. An independent business having fewer than 500 employees that doesn't necessarily engage in any new or innovative practices and has relatively little impact on its industry
Small Business
The Consultative Style
People orientation
How organizations go global
26. When a business firm engages in social actions because of its obligation to meet certain economic and legal responsibilities
Planning
Agressiveness
Leading
Social obligation
27. Involving collecting receiving and disseminating information
Non managerial employees
Team orientation
Informational roles
Technology
28. Specific categories of managerial behavior often grouped around interpersonal relationships information transfer and decision making
Planning
Managerial roles
Technical skills
The Consultative Style
29. An agreement in which an organization gives another the right for a fee to make or sell its products using its technology or product specifications
Informational roles
Management levels
Licensing
Multinational corporation (MNC)
30. Degree to which organizational decisions and actions emphasize maintaining the status quo
Decisions roles
Sustainability
How organizations go global
Stability
31. A structural arrangement for global organizations that eliminates artificial geographical barries
Stakeholders
Transnational (border less) organization
Management Styles
Parochiallism
32. The biological heritage (including physical characteristics such as ones skin color and associated traits that people use to identify themselves
Management levels
Race
Leading
Theory of justice view of ethics
33. A narrow focus in which managers see thing only through their own eyes and from their own perspective
Effectiveness
Middle Managers
Parochiallism
Technical skills
34. The use of scientific methods to define the "one best way" for a job to be done - Frederick Winslow Taylor.
Licensing
Interpersonal roles
Workforce diveristy
Scientific management
35. A systematic arrangement of people brought together to accomplish some specific purpose
Social responsivness
The Persuasive Style
Interpersonal skills
Organization
36. Doing things right or getting the most output from the least amount of inputs
Global stategic alliance
Efficency
Leading
The Participative Style
37. Degree to which employees are expected to exhibit precision analysis and attention to detial
How organizations go global
Attention to detial
Interpersonal roles
Sustainability
38. View that says ethical decisions are made in order to enforce rules fairly and impartially
Planning
Organizing
Code of ethics
Theory of justice view of ethics
39. Autocratic - Persuasive - Consultative - Participative - Laissez-Faire
Management Styles
Race
Non managerial employees
Four Management Functions
40. Purchasing materials or labor from around the world wherever it is cheapest
Code of ethics
Symbolic view of management
Interpersonal roles
Global sourcing
41. Economic - Global - Political/Legal - Socio cultural - Technological - demographics. In the middle THE ORGANIZATION`
Components of the External Environment
Organizational culture
Informational roles
Attention to detial
42. The degree of risk that plans should contain - Whether plans should be developed by individuals or teams - The degree of environmental scanning in which management will engage
Importing
Planning
Controlling
Effectiveness
43. The characteristics of a population used for purposes of social stuidies
Managers
Demographics
Planning
Top managers
44. Degree to which work is organized around team rather than individuals
Dimensions of organizational culture
Foreign subsidary
Team orientation
Interpersonal roles
45. Degree to which employees are aggressive and competitive rather than cooperative
Agressiveness
The Participative Style
Multi domestic corporation
Dimensions of organizational culture
46. Degree to which managers focus on results or outcomes rather than on how these outcomes are achived
Outcome orientation
How organizations go global
External factors
Global corporation
47. How much autonomy should be designed into employees jobs - Whether task should be done by individuals or in teams - The degree to which department managers interact with each other
Organizing
Management
Environmental complexity
Stability
48. A set of rules or principles that defines right and wrong conduct
Environmental uncertainty
Organizing
Stakeholders
Ethics
49. Entailing making decisions or choices
Decisional roles
Importing
People orientation
Global corporation
50. The manager encourages employees to become actively involved in the decision-making process; authority is decentralised and communication is a two way process.
Efficency
The Participative Style
Stability
Organization stakeholders