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Test your basic knowledge |
Management
Start Test
Study First
Subject
:
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Managers allow employees to take full responsibility for decisions within their areas; authority is decentralised.
Parochiallism
Code of ethics
The Laissez-Faire Style
Interpersonal roles
2. Goals - People and Structure
Employee Engagement
Environmental complexity
Three Characteristics of Organizations
Efficency
3. The shared values principles traditions and ways of doing things that influence the way organizational members act
Joint venture
The Persuasive Style
Organization stakeholders
Organizational culture
4. Social traits such as ones cultural background or allegiance that are shared by a human population
Theory of justice view of ethics
Organization
Ethinicity
Environmental complexity
5. Entrepreneur - Disturbance handler - resource allocator - negortiator
Decisions roles
Transnational (border less) organization
Licensing
Importing
6. A boundary less world where goods and services are produced and marketed worlwide
Franchising
Global Village
Components of the External Environment
Family-friendly benifits
7. A narrow focus in which managers see thing only through their own eyes and from their own perspective
Parochiallism
Workforce diveristy
Family-friendly benifits
Franchising
8. Mentor - dissemination - spokesperson
Political skills
Top managers
People orientation
Informational roles
9. The manager makes all decisions alone - with centralised authority and one-way communication.
Demographics
The Autocratic Style
External factors
Political skills
10. A business firms intention beyond its legal and economic obligations to do the right things act in ways that are good for society
Management Styles
Social responsibility (corporate social responsibility or CSR)
Planning
Technology
11. The view that much of an organizations success or failure is due to external forces outside managers control
How organizations go global
Symbolic view of management
Parochiallism
Franchising
12. View that says ethical decisions are made solely on the basis of their outcomes or consequences
Utilitarian view of ethics
Global Village
First-line managers
Managerial roles
13. A set of rules or principles that defines right and wrong conduct
Licensing
Environmental complexity
Top managers
Ethics
14. View that says ethical decisions are made in order to respect and protect individual liberties and privileges
Environmental uncertainty
Rights view of ethics
Multinational corporation (MNC)
The Participative Style
15. Benefits that provide a wide range of scheduling options and allow employees more flexibility at work accommodating their needs for work-life balance
Global sourcing
Decisions roles
Management Styles
Family-friendly benifits
16. Individuals who are responsible for making decisions about the direction of the organization and establishing policies that affect all organizational memebers
Top managers
Employee Engagement
First-line managers
Franchising
17. Includes motivating employees directing the activites of other selecting the most effective communication channel and resolving conflicts
People orientation
Outcome orientation
Leading
Four Management Functions
18. Supervisors responsible for directing the day to day activities of non managerial employees
Innovation and risk taking
First-line managers
Multi domestic corporation
Multinational corporation (MNC)
19. An MNC that centralizes management and other decisions in the home country
Interpersonal roles
Management Styles
Global corporation
Organization stakeholders
20. Any equipment tools or operating methods that are designed to make work more efficient
Technology
Multi domestic corporation
Stability
Organization
21. 1st Top Managers 2nd Middle managers 3rd First-Line Managers 4th Non managerial employees.
Exporting
Efficency
Race
Management levels
22. The biological heritage (including physical characteristics such as ones skin color and associated traits that people use to identify themselves
External factors
Global stategic alliance
Race
Franchising
23. The characteristics of a population used for purposes of social stuidies
Demographics
Environmental complexity
Technical skills
Omnipotent view of management
24. Planning - Organizing - Leading - Controlling Middle ACHIEVING THE ORGANIZATIONS STATES PURPOSE.
Rights view of ethics
Social responsibility (corporate social responsibility or CSR)
Four Management Functions
Global sourcing
25. Includes defining goals establishing strategy and developing plans to coordinate activites
Controlling
Planning
Organizing
Technical skills
26. The manager makes decisions alone - but explains the reasons to employees; authority is centralised and communication is one way.
Global corporation
Team orientation
The Persuasive Style
Organization stakeholders
27. The degree of change and complexity in an organizations enviroment
Leading
Environmental uncertainty
Employee Engagement
Efficency
28. The manager makes the final decision after gaining feedback from stakeholders; authority is still somewhat centralised; communication is a two way process.
The Consultative Style
Outcome orientation
Management Styles
Efficency
29. Degree to which employees are aggressive and competitive rather than cooperative
Scientific management
Global sourcing
Agressiveness
Top managers
30. Attention to detail - innovation and risk taking - stability - aggressiveness - team orientation - people orientation - outcome orientation.
Importing
Symbolic view of management
Innovation and risk taking
Dimensions of organizational culture
31. When a business firm engages in social actions because of its obligation to meet certain economic and legal responsibilities
Social obligation
How organizations go global
First-line managers
Stakeholders
32. Making products domestically and selling them abroad
Exporting
Informational roles
Multi domestic corporation
Team orientation
33. People who work directly on a job or task and have no responsibility for overseeing the work of others
Managers
Organizing
Leading
Non managerial employees
34. Doing things right or getting the most output from the least amount of inputs
Agressiveness
Middle Managers
Multi domestic corporation
Efficency
35. Purchasing materials or labor from around the world wherever it is cheapest
Rights view of ethics
The Laissez-Faire Style
Omnipotent view of management
Global sourcing
36. The process of getting things done effectively efficiently through and with other people
Management
Managers
Effectiveness
Strong cultures
37. An agreement in which an organization gives another the right for a fee to make or sell its products using its technology or product specifications
Small Business
Controlling
Middle Managers
Licensing
38. Includes determining what tasks are to be done who is to do them how the tasks are to be grouped whop reports to whom and who will make decisions
Informational roles
Stability
Organizing
Global corporation
39. Entailing making decisions or choices
Decisional roles
Informational roles
Franchising
People orientation
40. A structural arrangement for global organizations that eliminates artificial geographical barries
Transnational (border less) organization
Social responsivness
Management Styles
Top managers
41. View that says ethical decisions are made in order to enforce rules fairly and impartially
Planning
Informational roles
Theory of justice view of ethics
Attention to detial
42. Involving collecting receiving and disseminating information
External factors
The Participative Style
Top managers
Informational roles
43. Individuals in an organization who direct the activities of others
Planning
Foreign subsidary
Agressiveness
Managers
44. A systematic arrangement of people brought together to accomplish some specific purpose
Organization
People orientation
Four Management Functions
External factors
45. Job-specific knowledge and techniques needed to perform work tasks
Non managerial employees
Global stategic alliance
Technical skills
Planning
46. Any constituencies in an organizations environment that are affected by that organizations decisions and actions
Foreign subsidary
Managers
The Consultative Style
Stakeholders
47. Ways in which people in a workforce are similar and different from one another in terms of gender age race sexual orientation ethnicity cultural background and physical abilities and dissablities
Social responsivness
Management levels
Workforce diveristy
Organization stakeholders
48. When a business firm engages in social actions in response to some popular social need
Demographics
Sustainability
Social responsivness
Social responsibility (corporate social responsibility or CSR)
49. Any type of international company that maintains operations in multiple countries
How organizations go global
Decisional roles
The Participative Style
Multinational corporation (MNC)
50. Degree to which work is organized around team rather than individuals
Exporting
Team orientation
Non managerial employees
Global Village