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Test your basic knowledge |
Management
Start Test
Study First
Subject
:
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. The view that much of an organizations success or failure is due to external forces outside managers control
Code of ethics
Organization stakeholders
Agressiveness
Symbolic view of management
2. A direct investment in a foreign country that involves setting up a separate and independent facility or office
Family-friendly benifits
Social responsibility (corporate social responsibility or CSR)
Foreign subsidary
Technology
3. A companys ability to achieve its business goals and increase long-term shareholder value by integrating economic - environmental and social opportunities into its business strategies
Decisional roles
Parochiallism
Scientific management
Sustainability
4. The shared values principles traditions and ways of doing things that influence the way organizational members act
Leading
Non managerial employees
Innovation and risk taking
Organizational culture
5. Economic - Global - Political/Legal - Socio cultural - Technological - demographics. In the middle THE ORGANIZATION`
Four Management Functions
Components of the External Environment
Managers
Management Styles
6. The characteristics of a population used for purposes of social stuidies
Ethics
Theory of justice view of ethics
Informational roles
Demographics
7. The degree to which managers are concerned with increasing employee job satisfaction - What leadership styles are appropriate - Whether all disagreements--even constructive ones--should be eliminated
Informational roles
Attention to detial
Leading
The Consultative Style
8. Includes motivating employees directing the activites of other selecting the most effective communication channel and resolving conflicts
Family-friendly benifits
Exporting
Leading
Race
9. An MNC that centralizes management and other decisions in the home country
Licensing
Organizational culture
Global corporation
Joint venture
10. Degree to which work is organized around team rather than individuals
Utilitarian view of ethics
Outcome orientation
Team orientation
Multinational corporation (MNC)
11. The manager makes decisions alone - but explains the reasons to employees; authority is centralised and communication is one way.
Decisions roles
Ethics
Team orientation
The Persuasive Style
12. Attention to detail - innovation and risk taking - stability - aggressiveness - team orientation - people orientation - outcome orientation.
Sustainability
Dimensions of organizational culture
Interpersonal roles
The Laissez-Faire Style
13. Cultures in which the key values are deeply held and widely shared
Social responsibility (corporate social responsibility or CSR)
The Participative Style
Sustainability
Strong cultures
14. A set of rules or principles that defines right and wrong conduct
Technology
Organizational culture
Ethics
Contingent workforce
15. Entrepreneur - Disturbance handler - resource allocator - negortiator
Omnipotent view of management
Contingent workforce
Decisions roles
Top managers
16. Mentor - dissemination - spokesperson
Joint venture
Demographics
Interpersonal skills
Informational roles
17. A structural arrangement for global organizations that eliminates artificial geographical barries
Three Characteristics of Organizations
Ethinicity
Symbolic view of management
Transnational (border less) organization
18. Benefits that provide a wide range of scheduling options and allow employees more flexibility at work accommodating their needs for work-life balance
Interpersonal skills
Family-friendly benifits
Team orientation
Leading
19. Individuals who are typically responsible for translating goals set by top managers into specific details that lower-level managers wills see get done
Four Management Functions
Middle Managers
Outcome orientation
Global sourcing
20. When a business firm engages in social actions because of its obligation to meet certain economic and legal responsibilities
Stakeholders
People orientation
Management levels
Social obligation
21. A partnership between an organization and a foreign company partners in which both share resources and knowledge in developing new products of building production facilities.
Social responsivness
The Autocratic Style
Global stategic alliance
Employee Engagement
22. Individuals who are responsible for making decisions about the direction of the organization and establishing policies that affect all organizational memebers
Organization
Decisions roles
Small Business
Top managers
23. Factors forces situations and events outside the organization that affect its performance
External factors
Exporting
The Consultative Style
Political skills
24. A boundary less world where goods and services are produced and marketed worlwide
Global Village
Omnipotent view of management
Global sourcing
Workforce diveristy
25. The degree of change and complexity in an organizations enviroment
Organizational culture
Ethinicity
Technical skills
Environmental uncertainty
26. The use of scientific methods to define the "one best way" for a job to be done - Frederick Winslow Taylor.
Four Management Functions
Demographics
Interpersonal roles
Scientific management
27. Purchasing materials or labor from around the world wherever it is cheapest
Theory of justice view of ethics
Symbolic view of management
Code of ethics
Global sourcing
28. Degree to which managers focus on results or outcomes rather than on how these outcomes are achived
Environmental uncertainty
Outcome orientation
How organizations go global
Management levels
29. Degree to which employees are aggressive and competitive rather than cooperative
Global sourcing
Political skills
Interpersonal roles
Agressiveness
30. Supervisors responsible for directing the day to day activities of non managerial employees
Symbolic view of management
First-line managers
Controlling
Global stategic alliance
31. Any type of international company that maintains operations in multiple countries
Parochiallism
Interpersonal roles
Agressiveness
Multinational corporation (MNC)
32. Whether to impose external controls or allow employees to control their own actions - What criteria should be emphasized in employee performance evaluations - What repercussions will occur from exceeding ones budget
Interpersonal skills
Planning
Three Characteristics of Organizations
Controlling
33. Includes determining what tasks are to be done who is to do them how the tasks are to be grouped whop reports to whom and who will make decisions
Stability
Ethinicity
Political skills
Organizing
34. When a business firm engages in social actions in response to some popular social need
Social responsivness
Interpersonal skills
Management Styles
Managers
35. View that says ethical decisions are made in order to respect and protect individual liberties and privileges
Rights view of ethics
Interpersonal roles
Interpersonal roles
Family-friendly benifits
36. View that says ethical decisions are made in order to enforce rules fairly and impartially
Components of the External Environment
Informational roles
Ethinicity
Theory of justice view of ethics
37. Ways in which people in a workforce are similar and different from one another in terms of gender age race sexual orientation ethnicity cultural background and physical abilities and dissablities
Efficency
Employee Engagement
Workforce diveristy
Race
38. When employees are connected to satisfied with and enthusiastic about their jobs
Innovation and risk taking
Employee Engagement
Three Characteristics of Organizations
Social obligation
39. Employees - customers - unions - social and political action groups - shareholders - competitors - communities - Trade and industry associations - Suppliers - governments - media.
Utilitarian view of ethics
Organization stakeholders
Technology
Controlling
40. Acquiring products made abroad and selling them domestically
Efficency
Controlling
Importing
Middle Managers
41. How much autonomy should be designed into employees jobs - Whether task should be done by individuals or in teams - The degree to which department managers interact with each other
Decisional roles
Stability
Organizing
Demographics
42. Degree to which organizational decisions and actions emphasize maintaining the status quo
Conceptual skills
Stability
Political skills
Non managerial employees
43. A managers ability to analyze and diagnose complex situations
The Persuasive Style
Scientific management
Conceptual skills
Global corporation
44. Involving collecting receiving and disseminating information
Exporting
Informational roles
Interpersonal roles
Top managers
45. Any equipment tools or operating methods that are designed to make work more efficient
Stability
Planning
Technology
Interpersonal skills
46. Job-specific knowledge and techniques needed to perform work tasks
The Consultative Style
Technical skills
Social obligation
Interpersonal skills
47. A narrow focus in which managers see thing only through their own eyes and from their own perspective
Organization
Scientific management
Informational roles
Parochiallism
48. A specific type of strategic alliance in which the partners agree to form a separate independent organization for some business purpose.
Management
Technology
Joint venture
Scientific management
49. People who work directly on a job or task and have no responsibility for overseeing the work of others
Non managerial employees
Small Business
Controlling
Parochiallism
50. A business firms intention beyond its legal and economic obligations to do the right things act in ways that are good for society
Social responsibility (corporate social responsibility or CSR)
Non managerial employees
Organizing
Three Characteristics of Organizations