SUBJECTS
|
BROWSE
|
CAREER CENTER
|
POPULAR
|
JOIN
|
LOGIN
Business Skills
|
Soft Skills
|
Basic Literacy
|
Certifications
About
|
Help
|
Privacy
|
Terms
|
Email
Search
Test your basic knowledge |
Management
Start Test
Study First
Subject
:
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. The process of getting things done effectively efficiently through and with other people
Management
The Persuasive Style
Political skills
Non managerial employees
2. The manager makes all decisions alone - with centralised authority and one-way communication.
Interpersonal roles
How organizations go global
The Autocratic Style
Global Village
3. A managers ability to work with understand mentor and motivate other both individually and in groups
The Autocratic Style
Code of ethics
Interpersonal skills
Middle Managers
4. A managers ability to build a power base and establish the right connections
Parochiallism
Political skills
Licensing
People orientation
5. Any type of international company that maintains operations in multiple countries
External factors
Informational roles
Multinational corporation (MNC)
Decisional roles
6. An MNC that centralizes management and other decisions in the home country
Environmental complexity
Employee Engagement
Demographics
Global corporation
7. The manager makes the final decision after gaining feedback from stakeholders; authority is still somewhat centralised; communication is a two way process.
Controlling
Decisions roles
Social responsibility (corporate social responsibility or CSR)
The Consultative Style
8. A managers ability to analyze and diagnose complex situations
Social responsibility (corporate social responsibility or CSR)
Efficency
Utilitarian view of ethics
Conceptual skills
9. Includes motivating employees directing the activites of other selecting the most effective communication channel and resolving conflicts
Team orientation
Leading
Political skills
Planning
10. A systematic arrangement of people brought together to accomplish some specific purpose
Organization
Innovation and risk taking
Licensing
Parochiallism
11. The shared values principles traditions and ways of doing things that influence the way organizational members act
Middle Managers
Technology
Family-friendly benifits
Organizational culture
12. A specific type of strategic alliance in which the partners agree to form a separate independent organization for some business purpose.
Management
First-line managers
Global sourcing
Joint venture
13. Benefits that provide a wide range of scheduling options and allow employees more flexibility at work accommodating their needs for work-life balance
Family-friendly benifits
Environmental complexity
Managerial roles
How organizations go global
14. Supervisors responsible for directing the day to day activities of non managerial employees
Attention to detial
Managers
Symbolic view of management
First-line managers
15. An agreement in which an organization gives other organization the right for a fee to use its name and operating methods
Organizing
Franchising
The Consultative Style
Planning
16. Goals - People and Structure
Scientific management
Controlling
Attention to detial
Three Characteristics of Organizations
17. Degree to which organizational decisions and actions emphasize maintaining the status quo
Foreign subsidary
Stability
Global Village
Ethinicity
18. Degree to which work is organized around team rather than individuals
Components of the External Environment
Symbolic view of management
Team orientation
Theory of justice view of ethics
19. Economic - Global - Political/Legal - Socio cultural - Technological - demographics. In the middle THE ORGANIZATION`
Workforce diveristy
Components of the External Environment
Four Management Functions
Importing
20. Employees - customers - unions - social and political action groups - shareholders - competitors - communities - Trade and industry associations - Suppliers - governments - media.
Organization stakeholders
Management
Political skills
Parochiallism
21. Attention to detail - innovation and risk taking - stability - aggressiveness - team orientation - people orientation - outcome orientation.
Dimensions of organizational culture
The Consultative Style
Decisions roles
Multinational corporation (MNC)
22. A boundary less world where goods and services are produced and marketed worlwide
The Persuasive Style
Organization stakeholders
Managers
Global Village
23. People who work directly on a job or task and have no responsibility for overseeing the work of others
Symbolic view of management
Theory of justice view of ethics
Non managerial employees
Multinational corporation (MNC)
24. Mentor - dissemination - spokesperson
Informational roles
Four Management Functions
Code of ethics
Multinational corporation (MNC)
25. When employees are connected to satisfied with and enthusiastic about their jobs
Employee Engagement
Management Styles
Organization
Interpersonal roles
26. The view that much of an organizations success or failure is due to external forces outside managers control
Symbolic view of management
Workforce diveristy
Omnipotent view of management
Contingent workforce
27. Any constituencies in an organizations environment that are affected by that organizations decisions and actions
Attention to detial
Stakeholders
Environmental uncertainty
Scientific management
28. How much autonomy should be designed into employees jobs - Whether task should be done by individuals or in teams - The degree to which department managers interact with each other
Global corporation
Global sourcing
Controlling
Organizing
29. Whether to impose external controls or allow employees to control their own actions - What criteria should be emphasized in employee performance evaluations - What repercussions will occur from exceeding ones budget
Controlling
Franchising
Multi domestic corporation
Exporting
30. Includes determining what tasks are to be done who is to do them how the tasks are to be grouped whop reports to whom and who will make decisions
Top managers
Political skills
Employee Engagement
Organizing
31. A partnership between an organization and a foreign company partners in which both share resources and knowledge in developing new products of building production facilities.
Non managerial employees
Global stategic alliance
Multi domestic corporation
Organizing
32. A narrow focus in which managers see thing only through their own eyes and from their own perspective
Omnipotent view of management
The Consultative Style
Stakeholders
Parochiallism
33. A structural arrangement for global organizations that eliminates artificial geographical barries
Transnational (border less) organization
Organizing
Social responsivness
Scientific management
34. The degree of risk that plans should contain - Whether plans should be developed by individuals or teams - The degree of environmental scanning in which management will engage
Rights view of ethics
Interpersonal skills
Planning
People orientation
35. A business firms intention beyond its legal and economic obligations to do the right things act in ways that are good for society
Dimensions of organizational culture
Planning
Global sourcing
Social responsibility (corporate social responsibility or CSR)
36. The biological heritage (including physical characteristics such as ones skin color and associated traits that people use to identify themselves
Informational roles
How organizations go global
Race
Effectiveness
37. Purchasing materials or labor from around the world wherever it is cheapest
Decisional roles
Technology
Global sourcing
Transnational (border less) organization
38. Acquiring products made abroad and selling them domestically
Parochiallism
Importing
Multinational corporation (MNC)
Innovation and risk taking
39. Involving collecting receiving and disseminating information
Global sourcing
Licensing
Informational roles
Top managers
40. The degree to which managers are concerned with increasing employee job satisfaction - What leadership styles are appropriate - Whether all disagreements--even constructive ones--should be eliminated
Sustainability
Effectiveness
Leading
Parochiallism
41. Specific categories of managerial behavior often grouped around interpersonal relationships information transfer and decision making
Managers
Organizing
Managerial roles
Licensing
42. Degree to which employees are expected to exhibit precision analysis and attention to detial
Demographics
Utilitarian view of ethics
Attention to detial
How organizations go global
43. The characteristics of a population used for purposes of social stuidies
Demographics
The Laissez-Faire Style
First-line managers
Multinational corporation (MNC)
44. Autocratic - Persuasive - Consultative - Participative - Laissez-Faire
Contingent workforce
Organizing
Management Styles
Workforce diveristy
45. Minimal Global investment - Global sourcing- exporting and importing - licensing - franchising - strategic alliance - joint venture - foreign subsidiary. - Significant global investment
How organizations go global
Omnipotent view of management
Managerial roles
Sustainability
46. An agreement in which an organization gives another the right for a fee to make or sell its products using its technology or product specifications
Organizing
Licensing
The Autocratic Style
Effectiveness
47. Entailing making decisions or choices
Management levels
Team orientation
Decisional roles
Small Business
48. Cultures in which the key values are deeply held and widely shared
Global sourcing
Strong cultures
The Consultative Style
Management levels
49. Making products domestically and selling them abroad
Top managers
Exporting
Joint venture
Interpersonal roles
50. Managers allow employees to take full responsibility for decisions within their areas; authority is decentralised.
Decisional roles
Management
The Laissez-Faire Style
Components of the External Environment