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Test your basic knowledge |
Management
Start Test
Study First
Subject
:
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. The degree of change and complexity in an organizations enviroment
Organization stakeholders
Management levels
Environmental uncertainty
Global Village
2. View that says ethical decisions are made in order to respect and protect individual liberties and privileges
Management
The Consultative Style
Rights view of ethics
Outcome orientation
3. Figurehead - leader - liaison
Managerial roles
The Persuasive Style
Interpersonal roles
Code of ethics
4. Doing things right or getting the most output from the least amount of inputs
Conceptual skills
Managerial roles
Efficency
Controlling
5. Part-time temporary and contract workers who are available for hire on an as-needed basis
External factors
Effectiveness
Code of ethics
Contingent workforce
6. Includes motivating employees directing the activites of other selecting the most effective communication channel and resolving conflicts
Ethics
Leading
Global corporation
Social obligation
7. The manager makes decisions alone - but explains the reasons to employees; authority is centralised and communication is one way.
The Participative Style
The Laissez-Faire Style
The Consultative Style
The Persuasive Style
8. Degree to which employees are encouraged to be innovative and take risks
Non managerial employees
Organization
Managers
Innovation and risk taking
9. A systematic arrangement of people brought together to accomplish some specific purpose
Organization
Outcome orientation
Four Management Functions
Organizing
10. Minimal Global investment - Global sourcing- exporting and importing - licensing - franchising - strategic alliance - joint venture - foreign subsidiary. - Significant global investment
Code of ethics
How organizations go global
Social responsibility (corporate social responsibility or CSR)
Symbolic view of management
11. A managers ability to work with understand mentor and motivate other both individually and in groups
Interpersonal skills
The Persuasive Style
The Participative Style
Organizing
12. How much autonomy should be designed into employees jobs - Whether task should be done by individuals or in teams - The degree to which department managers interact with each other
Organizing
Social obligation
Licensing
Organizational culture
13. The process of getting things done effectively efficiently through and with other people
Licensing
Informational roles
The Participative Style
Management
14. Any type of international company that maintains operations in multiple countries
Multinational corporation (MNC)
Leading
Theory of justice view of ethics
Global corporation
15. View that says ethical decisions are made solely on the basis of their outcomes or consequences
Team orientation
Social responsivness
Middle Managers
Utilitarian view of ethics
16. Benefits that provide a wide range of scheduling options and allow employees more flexibility at work accommodating their needs for work-life balance
Environmental complexity
Family-friendly benifits
Sustainability
The Persuasive Style
17. Acquiring products made abroad and selling them domestically
Organization stakeholders
Theory of justice view of ethics
Workforce diveristy
Importing
18. Purchasing materials or labor from around the world wherever it is cheapest
Informational roles
Workforce diveristy
First-line managers
Global sourcing
19. Attention to detail - innovation and risk taking - stability - aggressiveness - team orientation - people orientation - outcome orientation.
Dimensions of organizational culture
Managers
Controlling
Omnipotent view of management
20. The biological heritage (including physical characteristics such as ones skin color and associated traits that people use to identify themselves
Organization
Global Village
Stability
Race
21. Any constituencies in an organizations environment that are affected by that organizations decisions and actions
Stability
Innovation and risk taking
Stakeholders
Multi domestic corporation
22. An agreement in which an organization gives other organization the right for a fee to use its name and operating methods
Leading
Managers
Licensing
Franchising
23. Employees - customers - unions - social and political action groups - shareholders - competitors - communities - Trade and industry associations - Suppliers - governments - media.
External factors
Efficency
Management
Organization stakeholders
24. Goals - People and Structure
Social responsivness
Components of the External Environment
Three Characteristics of Organizations
Multinational corporation (MNC)
25. Managers allow employees to take full responsibility for decisions within their areas; authority is decentralised.
Controlling
The Laissez-Faire Style
Innovation and risk taking
Decisional roles
26. When a business firm engages in social actions in response to some popular social need
Organization
Social responsivness
Interpersonal roles
Small Business
27. A managers ability to build a power base and establish the right connections
Leading
Rights view of ethics
How organizations go global
Political skills
28. Entrepreneur - Disturbance handler - resource allocator - negortiator
Contingent workforce
Decisions roles
Managers
Conceptual skills
29. A set of rules or principles that defines right and wrong conduct
Middle Managers
Decisional roles
Social obligation
Ethics
30. An MNC that centralizes management and other decisions in the home country
Global corporation
Management
Technical skills
Three Characteristics of Organizations
31. The view that managers are directly responsible for an organizations success or failure
Employee Engagement
Joint venture
The Laissez-Faire Style
Omnipotent view of management
32. Specific categories of managerial behavior often grouped around interpersonal relationships information transfer and decision making
Organizing
Stability
Managerial roles
Four Management Functions
33. A business firms intention beyond its legal and economic obligations to do the right things act in ways that are good for society
Controlling
Global Village
Social responsibility (corporate social responsibility or CSR)
Strong cultures
34. Degree to which employees are expected to exhibit precision analysis and attention to detial
Effectiveness
Strong cultures
Attention to detial
Employee Engagement
35. A narrow focus in which managers see thing only through their own eyes and from their own perspective
Parochiallism
Leading
Non managerial employees
Organizing
36. The view that much of an organizations success or failure is due to external forces outside managers control
Symbolic view of management
Environmental uncertainty
Family-friendly benifits
The Consultative Style
37. The manager makes the final decision after gaining feedback from stakeholders; authority is still somewhat centralised; communication is a two way process.
Utilitarian view of ethics
The Consultative Style
Environmental uncertainty
Components of the External Environment
38. Ways in which people in a workforce are similar and different from one another in terms of gender age race sexual orientation ethnicity cultural background and physical abilities and dissablities
The Persuasive Style
Workforce diveristy
Strong cultures
Contingent workforce
39. Degree to which organizational decisions and actions emphasize maintaining the status quo
Franchising
Organizing
Stability
The Autocratic Style
40. Factors forces situations and events outside the organization that affect its performance
Decisional roles
Global corporation
External factors
Conceptual skills
41. A companys ability to achieve its business goals and increase long-term shareholder value by integrating economic - environmental and social opportunities into its business strategies
Sustainability
Small Business
Ethinicity
Transnational (border less) organization
42. 1st Top Managers 2nd Middle managers 3rd First-Line Managers 4th Non managerial employees.
Symbolic view of management
Management levels
Organizing
Three Characteristics of Organizations
43. When employees are connected to satisfied with and enthusiastic about their jobs
Environmental uncertainty
Employee Engagement
Planning
Omnipotent view of management
44. People who work directly on a job or task and have no responsibility for overseeing the work of others
Effectiveness
Non managerial employees
Managerial roles
Small Business
45. Individuals who are typically responsible for translating goals set by top managers into specific details that lower-level managers wills see get done
Middle Managers
Demographics
Transnational (border less) organization
Four Management Functions
46. Cultures in which the key values are deeply held and widely shared
Scientific management
Parochiallism
Strong cultures
Interpersonal roles
47. Individuals who are responsible for making decisions about the direction of the organization and establishing policies that affect all organizational memebers
Top managers
Organizational culture
First-line managers
Ethinicity
48. Planning - Organizing - Leading - Controlling Middle ACHIEVING THE ORGANIZATIONS STATES PURPOSE.
Utilitarian view of ethics
Four Management Functions
Managerial roles
Attention to detial
49. Degree to which managers focus on results or outcomes rather than on how these outcomes are achived
Stability
Management
Outcome orientation
Symbolic view of management
50. Includes determining what tasks are to be done who is to do them how the tasks are to be grouped whop reports to whom and who will make decisions
Rights view of ethics
Social responsibility (corporate social responsibility or CSR)
Organizing
Interpersonal roles