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Test your basic knowledge |
Management
Start Test
Study First
Subject
:
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Any constituencies in an organizations environment that are affected by that organizations decisions and actions
Stakeholders
Organizing
Management
Contingent workforce
2. When a business firm engages in social actions in response to some popular social need
Social responsivness
Stability
Three Characteristics of Organizations
Ethics
3. Cultures in which the key values are deeply held and widely shared
Organizing
External factors
Contingent workforce
Strong cultures
4. Includes determining what tasks are to be done who is to do them how the tasks are to be grouped whop reports to whom and who will make decisions
Workforce diveristy
Organizing
Controlling
Decisional roles
5. The shared values principles traditions and ways of doing things that influence the way organizational members act
Organizing
Controlling
Organizational culture
Controlling
6. A managers ability to analyze and diagnose complex situations
Small Business
Political skills
Three Characteristics of Organizations
Conceptual skills
7. Mentor - dissemination - spokesperson
Informational roles
Middle Managers
Social responsivness
Scientific management
8. Individuals in an organization who direct the activities of others
Organizational culture
Decisional roles
Parochiallism
Managers
9. An agreement in which an organization gives another the right for a fee to make or sell its products using its technology or product specifications
Planning
Technology
Licensing
Management
10. Degree to which managers focus on results or outcomes rather than on how these outcomes are achived
Management levels
Outcome orientation
Informational roles
Ethics
11. Any type of international company that maintains operations in multiple countries
Multinational corporation (MNC)
First-line managers
Scientific management
Rights view of ethics
12. Doing the right things or completing activities so that organizational goals are attained
Transnational (border less) organization
Utilitarian view of ethics
Joint venture
Effectiveness
13. Doing things right or getting the most output from the least amount of inputs
Non managerial employees
The Persuasive Style
Efficency
Attention to detial
14. Factors forces situations and events outside the organization that affect its performance
People orientation
The Consultative Style
The Participative Style
External factors
15. Purchasing materials or labor from around the world wherever it is cheapest
Theory of justice view of ethics
Employee Engagement
Global sourcing
The Autocratic Style
16. Minimal Global investment - Global sourcing- exporting and importing - licensing - franchising - strategic alliance - joint venture - foreign subsidiary. - Significant global investment
Environmental complexity
Scientific management
How organizations go global
Global sourcing
17. Employees - customers - unions - social and political action groups - shareholders - competitors - communities - Trade and industry associations - Suppliers - governments - media.
Social responsivness
Informational roles
Non managerial employees
Organization stakeholders
18. The use of scientific methods to define the "one best way" for a job to be done - Frederick Winslow Taylor.
The Participative Style
Scientific management
Employee Engagement
Parochiallism
19. Acquiring products made abroad and selling them domestically
Attention to detial
Importing
Ethinicity
Controlling
20. Individuals who are responsible for making decisions about the direction of the organization and establishing policies that affect all organizational memebers
Leading
Top managers
Interpersonal roles
Organization stakeholders
21. A set of rules or principles that defines right and wrong conduct
Three Characteristics of Organizations
Leading
People orientation
Ethics
22. Degree to which employees are encouraged to be innovative and take risks
Sustainability
Organizing
Innovation and risk taking
The Persuasive Style
23. The manager makes all decisions alone - with centralised authority and one-way communication.
Scientific management
Foreign subsidary
The Autocratic Style
Interpersonal skills
24. Job-specific knowledge and techniques needed to perform work tasks
Multi domestic corporation
Technical skills
Foreign subsidary
Global Village
25. The degree to which managers are concerned with increasing employee job satisfaction - What leadership styles are appropriate - Whether all disagreements--even constructive ones--should be eliminated
Interpersonal skills
Family-friendly benifits
Interpersonal roles
Leading
26. Any equipment tools or operating methods that are designed to make work more efficient
Symbolic view of management
Leading
Technology
Global sourcing
27. Autocratic - Persuasive - Consultative - Participative - Laissez-Faire
Omnipotent view of management
Management Styles
Informational roles
Decisions roles
28. The manager makes decisions alone - but explains the reasons to employees; authority is centralised and communication is one way.
Transnational (border less) organization
Technical skills
Management levels
The Persuasive Style
29. A narrow focus in which managers see thing only through their own eyes and from their own perspective
Decisions roles
Parochiallism
Planning
Controlling
30. Planning - Organizing - Leading - Controlling Middle ACHIEVING THE ORGANIZATIONS STATES PURPOSE.
Four Management Functions
Organization stakeholders
Code of ethics
Effectiveness
31. Making products domestically and selling them abroad
Technical skills
The Autocratic Style
Utilitarian view of ethics
Exporting
32. The view that managers are directly responsible for an organizations success or failure
Agressiveness
Organizing
Omnipotent view of management
Effectiveness
33. The manager encourages employees to become actively involved in the decision-making process; authority is decentralised and communication is a two way process.
Code of ethics
Stakeholders
Top managers
The Participative Style
34. Involving collecting receiving and disseminating information
Employee Engagement
Multi domestic corporation
Informational roles
Organization
35. Part-time temporary and contract workers who are available for hire on an as-needed basis
Planning
Four Management Functions
Contingent workforce
Multinational corporation (MNC)
36. A companys ability to achieve its business goals and increase long-term shareholder value by integrating economic - environmental and social opportunities into its business strategies
First-line managers
External factors
Sustainability
Parochiallism
37. The biological heritage (including physical characteristics such as ones skin color and associated traits that people use to identify themselves
Race
Three Characteristics of Organizations
Dimensions of organizational culture
Outcome orientation
38. Degree to which work is organized around team rather than individuals
Planning
Team orientation
Top managers
Workforce diveristy
39. Social traits such as ones cultural background or allegiance that are shared by a human population
Scientific management
Multi domestic corporation
Ethinicity
Environmental uncertainty
40. Entailing making decisions or choices
Licensing
Decisional roles
Strong cultures
Management Styles
41. Goals - People and Structure
Omnipotent view of management
Three Characteristics of Organizations
Stability
Interpersonal roles
42. An independent business having fewer than 500 employees that doesn't necessarily engage in any new or innovative practices and has relatively little impact on its industry
Symbolic view of management
Attention to detial
The Persuasive Style
Small Business
43. Degree to which management decision take into account the effects on people in the organization
Social obligation
People orientation
Organization
Global Village
44. Includes monitoring performance comparing it with goals and correcting any significant deviations
Social obligation
Non managerial employees
Controlling
Environmental complexity
45. Managers allow employees to take full responsibility for decisions within their areas; authority is decentralised.
The Laissez-Faire Style
Multi domestic corporation
Three Characteristics of Organizations
Innovation and risk taking
46. The process of getting things done effectively efficiently through and with other people
Management
Utilitarian view of ethics
Global corporation
Omnipotent view of management
47. When a business firm engages in social actions because of its obligation to meet certain economic and legal responsibilities
Social obligation
Non managerial employees
Controlling
Scientific management
48. Whether to impose external controls or allow employees to control their own actions - What criteria should be emphasized in employee performance evaluations - What repercussions will occur from exceeding ones budget
Interpersonal roles
The Consultative Style
Small Business
Controlling
49. A formal document that states an organizations primary values and the ethical rules its expects managers and non managerial employees to follow
Transnational (border less) organization
Parochiallism
Code of ethics
Management levels
50. The degree of change and complexity in an organizations enviroment
Environmental uncertainty
The Consultative Style
Organization
Social responsivness