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Test your basic knowledge |
Management
Start Test
Study First
Subject
:
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Any equipment tools or operating methods that are designed to make work more efficient
Controlling
Planning
Technology
Organization stakeholders
2. The manager encourages employees to become actively involved in the decision-making process; authority is decentralised and communication is a two way process.
The Autocratic Style
Informational roles
Managerial roles
The Participative Style
3. Purchasing materials or labor from around the world wherever it is cheapest
Global sourcing
Sustainability
Environmental complexity
Utilitarian view of ethics
4. Goals - People and Structure
How organizations go global
Three Characteristics of Organizations
Technology
Exporting
5. Minimal Global investment - Global sourcing- exporting and importing - licensing - franchising - strategic alliance - joint venture - foreign subsidiary. - Significant global investment
Controlling
How organizations go global
Interpersonal roles
Interpersonal skills
6. Autocratic - Persuasive - Consultative - Participative - Laissez-Faire
People orientation
Planning
Symbolic view of management
Management Styles
7. Degree to which employees are expected to exhibit precision analysis and attention to detial
Effectiveness
Attention to detial
Foreign subsidary
Race
8. The degree of change and complexity in an organizations enviroment
Leading
The Laissez-Faire Style
Stakeholders
Environmental uncertainty
9. Ways in which people in a workforce are similar and different from one another in terms of gender age race sexual orientation ethnicity cultural background and physical abilities and dissablities
Organization stakeholders
Employee Engagement
Workforce diveristy
Strong cultures
10. The manager makes decisions alone - but explains the reasons to employees; authority is centralised and communication is one way.
The Persuasive Style
People orientation
Organizing
Dimensions of organizational culture
11. Individuals in an organization who direct the activities of others
Joint venture
Organizing
Managers
Utilitarian view of ethics
12. Supervisors responsible for directing the day to day activities of non managerial employees
Multinational corporation (MNC)
First-line managers
Interpersonal roles
Ethics
13. Individuals who are typically responsible for translating goals set by top managers into specific details that lower-level managers wills see get done
Political skills
Middle Managers
Global sourcing
Dimensions of organizational culture
14. Any constituencies in an organizations environment that are affected by that organizations decisions and actions
The Autocratic Style
Environmental uncertainty
People orientation
Stakeholders
15. A managers ability to work with understand mentor and motivate other both individually and in groups
Agressiveness
Management levels
Interpersonal skills
Outcome orientation
16. A set of rules or principles that defines right and wrong conduct
The Persuasive Style
Attention to detial
Ethics
Parochiallism
17. Includes monitoring performance comparing it with goals and correcting any significant deviations
Efficency
Ethics
Scientific management
Controlling
18. A direct investment in a foreign country that involves setting up a separate and independent facility or office
How organizations go global
Foreign subsidary
Licensing
Multi domestic corporation
19. Involving people (subordinates and persons outside the organization) and other duties that are ceremonial and symbolic in nature
Multinational corporation (MNC)
Innovation and risk taking
Strong cultures
Interpersonal roles
20. The process of getting things done effectively efficiently through and with other people
Theory of justice view of ethics
Scientific management
Management
Outcome orientation
21. The view that much of an organizations success or failure is due to external forces outside managers control
The Laissez-Faire Style
Effectiveness
Symbolic view of management
Agressiveness
22. Social traits such as ones cultural background or allegiance that are shared by a human population
Contingent workforce
Scientific management
Race
Ethinicity
23. The view that managers are directly responsible for an organizations success or failure
Effectiveness
Social responsibility (corporate social responsibility or CSR)
Omnipotent view of management
Stakeholders
24. An independent business having fewer than 500 employees that doesn't necessarily engage in any new or innovative practices and has relatively little impact on its industry
The Laissez-Faire Style
Four Management Functions
Global sourcing
Small Business
25. The number of components in an organizations environment and the extent of knowledge that the organizations has about those components
Political skills
Middle Managers
Environmental complexity
Efficency
26. The biological heritage (including physical characteristics such as ones skin color and associated traits that people use to identify themselves
Conceptual skills
Managerial roles
Effectiveness
Race
27. Benefits that provide a wide range of scheduling options and allow employees more flexibility at work accommodating their needs for work-life balance
Family-friendly benifits
Joint venture
Global corporation
How organizations go global
28. The characteristics of a population used for purposes of social stuidies
First-line managers
Demographics
Agressiveness
Interpersonal roles
29. A formal document that states an organizations primary values and the ethical rules its expects managers and non managerial employees to follow
Franchising
Code of ethics
Interpersonal roles
The Consultative Style
30. 1st Top Managers 2nd Middle managers 3rd First-Line Managers 4th Non managerial employees.
Management levels
Contingent workforce
Controlling
Licensing
31. Includes motivating employees directing the activites of other selecting the most effective communication channel and resolving conflicts
Social obligation
How organizations go global
Decisions roles
Leading
32. A structural arrangement for global organizations that eliminates artificial geographical barries
Transnational (border less) organization
Interpersonal skills
Strong cultures
Small Business
33. A companys ability to achieve its business goals and increase long-term shareholder value by integrating economic - environmental and social opportunities into its business strategies
Licensing
Global sourcing
Sustainability
Controlling
34. How much autonomy should be designed into employees jobs - Whether task should be done by individuals or in teams - The degree to which department managers interact with each other
Theory of justice view of ethics
Informational roles
Organizing
Global Village
35. Entrepreneur - Disturbance handler - resource allocator - negortiator
Controlling
Decisions roles
Franchising
The Persuasive Style
36. A narrow focus in which managers see thing only through their own eyes and from their own perspective
Components of the External Environment
First-line managers
Ethics
Parochiallism
37. View that says ethical decisions are made in order to respect and protect individual liberties and privileges
Social responsibility (corporate social responsibility or CSR)
Rights view of ethics
Informational roles
Outcome orientation
38. Individuals who are responsible for making decisions about the direction of the organization and establishing policies that affect all organizational memebers
Omnipotent view of management
Social responsivness
Top managers
Small Business
39. Degree to which employees are aggressive and competitive rather than cooperative
Agressiveness
Symbolic view of management
The Consultative Style
Conceptual skills
40. Mentor - dissemination - spokesperson
Managers
Informational roles
Exporting
Importing
41. Degree to which work is organized around team rather than individuals
Global stategic alliance
Team orientation
Symbolic view of management
Management
42. Includes defining goals establishing strategy and developing plans to coordinate activites
Planning
Leading
Top managers
Three Characteristics of Organizations
43. Managers allow employees to take full responsibility for decisions within their areas; authority is decentralised.
Attention to detial
Components of the External Environment
Organizing
The Laissez-Faire Style
44. Degree to which managers focus on results or outcomes rather than on how these outcomes are achived
The Consultative Style
Innovation and risk taking
Multi domestic corporation
Outcome orientation
45. View that says ethical decisions are made in order to enforce rules fairly and impartially
Sustainability
Management
Management levels
Theory of justice view of ethics
46. Degree to which employees are encouraged to be innovative and take risks
Strong cultures
Decisional roles
Race
Innovation and risk taking
47. Attention to detail - innovation and risk taking - stability - aggressiveness - team orientation - people orientation - outcome orientation.
Dimensions of organizational culture
Code of ethics
Managerial roles
Scientific management
48. A boundary less world where goods and services are produced and marketed worlwide
The Participative Style
Scientific management
Global Village
Organizing
49. When employees are connected to satisfied with and enthusiastic about their jobs
External factors
Informational roles
Employee Engagement
Decisional roles
50. View that says ethical decisions are made solely on the basis of their outcomes or consequences
External factors
Utilitarian view of ethics
Organizational culture
Social responsibility (corporate social responsibility or CSR)