SUBJECTS
|
BROWSE
|
CAREER CENTER
|
POPULAR
|
JOIN
|
LOGIN
Business Skills
|
Soft Skills
|
Basic Literacy
|
Certifications
About
|
Help
|
Privacy
|
Terms
|
Email
Search
Test your basic knowledge |
Management
Start Test
Study First
Subject
:
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Managers allow employees to take full responsibility for decisions within their areas; authority is decentralised.
The Laissez-Faire Style
Stakeholders
Global stategic alliance
The Persuasive Style
2. A managers ability to analyze and diagnose complex situations
Managerial roles
Conceptual skills
First-line managers
Agressiveness
3. Supervisors responsible for directing the day to day activities of non managerial employees
Utilitarian view of ethics
Omnipotent view of management
First-line managers
Organizational culture
4. Degree to which management decision take into account the effects on people in the organization
People orientation
Leading
First-line managers
Four Management Functions
5. Economic - Global - Political/Legal - Socio cultural - Technological - demographics. In the middle THE ORGANIZATION`
Components of the External Environment
Conceptual skills
Multinational corporation (MNC)
Global corporation
6. Acquiring products made abroad and selling them domestically
Organizational culture
Team orientation
Decisions roles
Importing
7. Job-specific knowledge and techniques needed to perform work tasks
Technical skills
People orientation
Management Styles
Attention to detial
8. The manager encourages employees to become actively involved in the decision-making process; authority is decentralised and communication is a two way process.
Strong cultures
Four Management Functions
Decisions roles
The Participative Style
9. Individuals who are typically responsible for translating goals set by top managers into specific details that lower-level managers wills see get done
Decisional roles
Middle Managers
Code of ethics
Environmental complexity
10. Individuals in an organization who direct the activities of others
Managers
Code of ethics
Stakeholders
Ethinicity
11. When a business firm engages in social actions in response to some popular social need
Informational roles
Global corporation
Social responsivness
Organizing
12. A systematic arrangement of people brought together to accomplish some specific purpose
Organization
Management levels
Omnipotent view of management
Franchising
13. Cultures in which the key values are deeply held and widely shared
Management Styles
Strong cultures
External factors
Planning
14. The number of components in an organizations environment and the extent of knowledge that the organizations has about those components
Theory of justice view of ethics
Exporting
Environmental complexity
First-line managers
15. A formal document that states an organizations primary values and the ethical rules its expects managers and non managerial employees to follow
Code of ethics
Race
Controlling
Informational roles
16. A companys ability to achieve its business goals and increase long-term shareholder value by integrating economic - environmental and social opportunities into its business strategies
Sustainability
Informational roles
Exporting
Planning
17. A business firms intention beyond its legal and economic obligations to do the right things act in ways that are good for society
Code of ethics
Effectiveness
Social responsibility (corporate social responsibility or CSR)
Controlling
18. An agreement in which an organization gives other organization the right for a fee to use its name and operating methods
Franchising
External factors
Ethics
Multi domestic corporation
19. Specific categories of managerial behavior often grouped around interpersonal relationships information transfer and decision making
Global sourcing
Managerial roles
Utilitarian view of ethics
Code of ethics
20. Figurehead - leader - liaison
Organizational culture
Family-friendly benifits
Interpersonal roles
Controlling
21. Includes motivating employees directing the activites of other selecting the most effective communication channel and resolving conflicts
Managers
Leading
People orientation
Code of ethics
22. Degree to which employees are aggressive and competitive rather than cooperative
Scientific management
Managers
Global sourcing
Agressiveness
23. Any equipment tools or operating methods that are designed to make work more efficient
Decisional roles
Technology
Global sourcing
Agressiveness
24. The degree of risk that plans should contain - Whether plans should be developed by individuals or teams - The degree of environmental scanning in which management will engage
The Autocratic Style
Strong cultures
Controlling
Planning
25. The view that managers are directly responsible for an organizations success or failure
Global corporation
Omnipotent view of management
Organization
Franchising
26. The view that much of an organizations success or failure is due to external forces outside managers control
Organizing
Scientific management
Contingent workforce
Symbolic view of management
27. An MNC that decentralizes management and other decisions to the local country where its doing business
Social responsivness
Multi domestic corporation
Workforce diveristy
Technology
28. View that says ethical decisions are made solely on the basis of their outcomes or consequences
Social responsibility (corporate social responsibility or CSR)
Utilitarian view of ethics
Rights view of ethics
The Persuasive Style
29. The manager makes decisions alone - but explains the reasons to employees; authority is centralised and communication is one way.
Utilitarian view of ethics
The Persuasive Style
Components of the External Environment
Informational roles
30. A set of rules or principles that defines right and wrong conduct
Ethics
Agressiveness
Organization stakeholders
Omnipotent view of management
31. Factors forces situations and events outside the organization that affect its performance
External factors
Organizing
Team orientation
Planning
32. Includes monitoring performance comparing it with goals and correcting any significant deviations
Political skills
Leading
Controlling
Ethinicity
33. Whether to impose external controls or allow employees to control their own actions - What criteria should be emphasized in employee performance evaluations - What repercussions will occur from exceeding ones budget
Controlling
Agressiveness
Licensing
Joint venture
34. The degree of change and complexity in an organizations enviroment
Interpersonal roles
Omnipotent view of management
The Persuasive Style
Environmental uncertainty
35. Planning - Organizing - Leading - Controlling Middle ACHIEVING THE ORGANIZATIONS STATES PURPOSE.
Four Management Functions
People orientation
Workforce diveristy
Technology
36. Degree to which employees are expected to exhibit precision analysis and attention to detial
People orientation
Management
First-line managers
Attention to detial
37. A structural arrangement for global organizations that eliminates artificial geographical barries
Demographics
Multinational corporation (MNC)
Leading
Transnational (border less) organization
38. Minimal Global investment - Global sourcing- exporting and importing - licensing - franchising - strategic alliance - joint venture - foreign subsidiary. - Significant global investment
How organizations go global
Dimensions of organizational culture
Technology
Interpersonal skills
39. A boundary less world where goods and services are produced and marketed worlwide
The Participative Style
Theory of justice view of ethics
Global Village
Contingent workforce
40. Autocratic - Persuasive - Consultative - Participative - Laissez-Faire
Components of the External Environment
Management Styles
Social responsibility (corporate social responsibility or CSR)
Social responsivness
41. Degree to which organizational decisions and actions emphasize maintaining the status quo
Technical skills
Management Styles
Leading
Stability
42. Part-time temporary and contract workers who are available for hire on an as-needed basis
Team orientation
Family-friendly benifits
Contingent workforce
Utilitarian view of ethics
43. Individuals who are responsible for making decisions about the direction of the organization and establishing policies that affect all organizational memebers
Race
Top managers
Controlling
How organizations go global
44. Goals - People and Structure
Transnational (border less) organization
Strong cultures
Three Characteristics of Organizations
Joint venture
45. When a business firm engages in social actions because of its obligation to meet certain economic and legal responsibilities
Conceptual skills
Innovation and risk taking
Managers
Social obligation
46. 1st Top Managers 2nd Middle managers 3rd First-Line Managers 4th Non managerial employees.
Management levels
Outcome orientation
Family-friendly benifits
Sustainability
47. A managers ability to build a power base and establish the right connections
Components of the External Environment
Political skills
Informational roles
The Persuasive Style
48. When employees are connected to satisfied with and enthusiastic about their jobs
Importing
The Autocratic Style
Employee Engagement
Code of ethics
49. Includes determining what tasks are to be done who is to do them how the tasks are to be grouped whop reports to whom and who will make decisions
First-line managers
Organizing
Importing
Code of ethics
50. View that says ethical decisions are made in order to respect and protect individual liberties and privileges
Rights view of ethics
Social responsibility (corporate social responsibility or CSR)
Middle Managers
Social responsivness