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Test your basic knowledge |
Management
Start Test
Study First
Subject
:
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. The manager makes all decisions alone - with centralised authority and one-way communication.
Theory of justice view of ethics
The Autocratic Style
Agressiveness
Informational roles
2. An agreement in which an organization gives other organization the right for a fee to use its name and operating methods
How organizations go global
Team orientation
Franchising
Managers
3. View that says ethical decisions are made in order to respect and protect individual liberties and privileges
Social responsivness
Rights view of ethics
First-line managers
Global stategic alliance
4. Degree to which management decision take into account the effects on people in the organization
Controlling
People orientation
Ethics
Leading
5. The biological heritage (including physical characteristics such as ones skin color and associated traits that people use to identify themselves
Race
Conceptual skills
Four Management Functions
External factors
6. Degree to which employees are aggressive and competitive rather than cooperative
Three Characteristics of Organizations
Multi domestic corporation
Global Village
Agressiveness
7. 1st Top Managers 2nd Middle managers 3rd First-Line Managers 4th Non managerial employees.
The Autocratic Style
Agressiveness
Management levels
Small Business
8. Entailing making decisions or choices
Decisional roles
Global corporation
Ethinicity
Top managers
9. The characteristics of a population used for purposes of social stuidies
Political skills
Decisional roles
Middle Managers
Demographics
10. Any type of international company that maintains operations in multiple countries
Family-friendly benifits
External factors
Multinational corporation (MNC)
Strong cultures
11. Factors forces situations and events outside the organization that affect its performance
External factors
The Laissez-Faire Style
Organizing
Ethinicity
12. The degree to which managers are concerned with increasing employee job satisfaction - What leadership styles are appropriate - Whether all disagreements--even constructive ones--should be eliminated
Middle Managers
Organizational culture
Licensing
Leading
13. Degree to which employees are encouraged to be innovative and take risks
Innovation and risk taking
Effectiveness
Top managers
Symbolic view of management
14. Managers allow employees to take full responsibility for decisions within their areas; authority is decentralised.
The Laissez-Faire Style
Ethinicity
Omnipotent view of management
Licensing
15. The number of components in an organizations environment and the extent of knowledge that the organizations has about those components
Agressiveness
Conceptual skills
Environmental complexity
Effectiveness
16. Any constituencies in an organizations environment that are affected by that organizations decisions and actions
Small Business
Managers
Family-friendly benifits
Stakeholders
17. An agreement in which an organization gives another the right for a fee to make or sell its products using its technology or product specifications
Global Village
Organization
Informational roles
Licensing
18. Individuals who are responsible for making decisions about the direction of the organization and establishing policies that affect all organizational memebers
Attention to detial
The Autocratic Style
Top managers
Multinational corporation (MNC)
19. A managers ability to analyze and diagnose complex situations
Organization
Conceptual skills
Family-friendly benifits
Multi domestic corporation
20. View that says ethical decisions are made in order to enforce rules fairly and impartially
Code of ethics
Race
Innovation and risk taking
Theory of justice view of ethics
21. Entrepreneur - Disturbance handler - resource allocator - negortiator
People orientation
Managers
Decisions roles
Small Business
22. A narrow focus in which managers see thing only through their own eyes and from their own perspective
Code of ethics
Parochiallism
Leading
The Laissez-Faire Style
23. Social traits such as ones cultural background or allegiance that are shared by a human population
Stability
Ethinicity
Planning
Code of ethics
24. How much autonomy should be designed into employees jobs - Whether task should be done by individuals or in teams - The degree to which department managers interact with each other
Organizing
Strong cultures
Stability
Middle Managers
25. Autocratic - Persuasive - Consultative - Participative - Laissez-Faire
Organization stakeholders
Decisional roles
Management Styles
Utilitarian view of ethics
26. A companys ability to achieve its business goals and increase long-term shareholder value by integrating economic - environmental and social opportunities into its business strategies
Informational roles
Efficency
Theory of justice view of ethics
Sustainability
27. Acquiring products made abroad and selling them domestically
Importing
Global stategic alliance
Three Characteristics of Organizations
Sustainability
28. Includes monitoring performance comparing it with goals and correcting any significant deviations
Ethinicity
Managers
Controlling
Workforce diveristy
29. Individuals in an organization who direct the activities of others
Managers
Management
Environmental uncertainty
Family-friendly benifits
30. A systematic arrangement of people brought together to accomplish some specific purpose
Organization
Global sourcing
Franchising
Multi domestic corporation
31. Employees - customers - unions - social and political action groups - shareholders - competitors - communities - Trade and industry associations - Suppliers - governments - media.
Controlling
Organization stakeholders
The Persuasive Style
Efficency
32. Job-specific knowledge and techniques needed to perform work tasks
Team orientation
Technical skills
Informational roles
Decisional roles
33. Degree to which managers focus on results or outcomes rather than on how these outcomes are achived
Outcome orientation
Agressiveness
Political skills
How organizations go global
34. Making products domestically and selling them abroad
Employee Engagement
Exporting
Symbolic view of management
Controlling
35. Cultures in which the key values are deeply held and widely shared
Strong cultures
Ethinicity
Small Business
Managerial roles
36. When employees are connected to satisfied with and enthusiastic about their jobs
Licensing
Employee Engagement
Strong cultures
Global stategic alliance
37. Part-time temporary and contract workers who are available for hire on an as-needed basis
Four Management Functions
Outcome orientation
Contingent workforce
Ethics
38. An MNC that centralizes management and other decisions in the home country
Global corporation
Managerial roles
Organizing
People orientation
39. Ways in which people in a workforce are similar and different from one another in terms of gender age race sexual orientation ethnicity cultural background and physical abilities and dissablities
Workforce diveristy
Political skills
Code of ethics
Four Management Functions
40. Economic - Global - Political/Legal - Socio cultural - Technological - demographics. In the middle THE ORGANIZATION`
Components of the External Environment
Transnational (border less) organization
Utilitarian view of ethics
Interpersonal roles
41. Involving collecting receiving and disseminating information
Three Characteristics of Organizations
Environmental uncertainty
Global Village
Informational roles
42. The manager makes the final decision after gaining feedback from stakeholders; authority is still somewhat centralised; communication is a two way process.
Top managers
Middle Managers
The Consultative Style
Four Management Functions
43. Figurehead - leader - liaison
Organization
Efficency
Small Business
Interpersonal roles
44. A boundary less world where goods and services are produced and marketed worlwide
Organization
Utilitarian view of ethics
Global Village
Controlling
45. The manager encourages employees to become actively involved in the decision-making process; authority is decentralised and communication is a two way process.
The Participative Style
People orientation
Conceptual skills
Stability
46. A set of rules or principles that defines right and wrong conduct
Ethics
Planning
Dimensions of organizational culture
Workforce diveristy
47. A business firms intention beyond its legal and economic obligations to do the right things act in ways that are good for society
Exporting
Omnipotent view of management
Dimensions of organizational culture
Social responsibility (corporate social responsibility or CSR)
48. Mentor - dissemination - spokesperson
Informational roles
Parochiallism
External factors
Multi domestic corporation
49. The manager makes decisions alone - but explains the reasons to employees; authority is centralised and communication is one way.
Planning
Interpersonal skills
The Persuasive Style
Organizing
50. Minimal Global investment - Global sourcing- exporting and importing - licensing - franchising - strategic alliance - joint venture - foreign subsidiary. - Significant global investment
Controlling
The Autocratic Style
Non managerial employees
How organizations go global