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Test your basic knowledge |
Management
Start Test
Study First
Subject
:
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. An MNC that decentralizes management and other decisions to the local country where its doing business
Multi domestic corporation
Family-friendly benifits
Interpersonal roles
Franchising
2. The number of components in an organizations environment and the extent of knowledge that the organizations has about those components
Ethics
Team orientation
Interpersonal skills
Environmental complexity
3. The view that managers are directly responsible for an organizations success or failure
Foreign subsidary
Informational roles
Dimensions of organizational culture
Omnipotent view of management
4. The shared values principles traditions and ways of doing things that influence the way organizational members act
Code of ethics
The Persuasive Style
Organizational culture
Agressiveness
5. Any type of international company that maintains operations in multiple countries
Importing
Utilitarian view of ethics
Stability
Multinational corporation (MNC)
6. The use of scientific methods to define the "one best way" for a job to be done - Frederick Winslow Taylor.
The Laissez-Faire Style
Stability
The Autocratic Style
Scientific management
7. Ways in which people in a workforce are similar and different from one another in terms of gender age race sexual orientation ethnicity cultural background and physical abilities and dissablities
Utilitarian view of ethics
Components of the External Environment
Workforce diveristy
Managerial roles
8. A set of rules or principles that defines right and wrong conduct
External factors
Ethics
Technology
Team orientation
9. Autocratic - Persuasive - Consultative - Participative - Laissez-Faire
How organizations go global
The Consultative Style
Management Styles
Ethics
10. Minimal Global investment - Global sourcing- exporting and importing - licensing - franchising - strategic alliance - joint venture - foreign subsidiary. - Significant global investment
Demographics
Political skills
How organizations go global
Global corporation
11. People who work directly on a job or task and have no responsibility for overseeing the work of others
Ethinicity
Non managerial employees
Demographics
Social responsibility (corporate social responsibility or CSR)
12. An independent business having fewer than 500 employees that doesn't necessarily engage in any new or innovative practices and has relatively little impact on its industry
Small Business
Ethics
Franchising
Components of the External Environment
13. Job-specific knowledge and techniques needed to perform work tasks
Global sourcing
Management levels
Technical skills
Utilitarian view of ethics
14. Entailing making decisions or choices
Social obligation
Decisional roles
Managerial roles
Race
15. A managers ability to analyze and diagnose complex situations
Theory of justice view of ethics
Conceptual skills
Parochiallism
Environmental uncertainty
16. Includes monitoring performance comparing it with goals and correcting any significant deviations
Decisions roles
Parochiallism
Controlling
Licensing
17. Specific categories of managerial behavior often grouped around interpersonal relationships information transfer and decision making
Interpersonal roles
Attention to detial
Environmental complexity
Managerial roles
18. A narrow focus in which managers see thing only through their own eyes and from their own perspective
Political skills
Contingent workforce
Parochiallism
Organizing
19. Entrepreneur - Disturbance handler - resource allocator - negortiator
Technical skills
Non managerial employees
Three Characteristics of Organizations
Decisions roles
20. Doing the right things or completing activities so that organizational goals are attained
People orientation
Effectiveness
Joint venture
Social responsibility (corporate social responsibility or CSR)
21. A companys ability to achieve its business goals and increase long-term shareholder value by integrating economic - environmental and social opportunities into its business strategies
Stability
Non managerial employees
Sustainability
Demographics
22. Supervisors responsible for directing the day to day activities of non managerial employees
Managerial roles
First-line managers
Decisional roles
Exporting
23. Includes motivating employees directing the activites of other selecting the most effective communication channel and resolving conflicts
Ethics
Informational roles
Leading
Attention to detial
24. Making products domestically and selling them abroad
Code of ethics
First-line managers
Exporting
Controlling
25. A partnership between an organization and a foreign company partners in which both share resources and knowledge in developing new products of building production facilities.
The Participative Style
Global stategic alliance
Decisions roles
Outcome orientation
26. A managers ability to build a power base and establish the right connections
Importing
Organization stakeholders
Political skills
External factors
27. Individuals who are typically responsible for translating goals set by top managers into specific details that lower-level managers wills see get done
Sustainability
Middle Managers
Global sourcing
Interpersonal roles
28. The manager encourages employees to become actively involved in the decision-making process; authority is decentralised and communication is a two way process.
The Participative Style
Managers
Attention to detial
Four Management Functions
29. A specific type of strategic alliance in which the partners agree to form a separate independent organization for some business purpose.
Joint venture
Code of ethics
Top managers
Planning
30. Individuals in an organization who direct the activities of others
Global Village
Management levels
Managers
Demographics
31. Whether to impose external controls or allow employees to control their own actions - What criteria should be emphasized in employee performance evaluations - What repercussions will occur from exceeding ones budget
Decisions roles
Controlling
Interpersonal skills
Omnipotent view of management
32. Economic - Global - Political/Legal - Socio cultural - Technological - demographics. In the middle THE ORGANIZATION`
Components of the External Environment
The Persuasive Style
Environmental uncertainty
People orientation
33. Degree to which work is organized around team rather than individuals
Theory of justice view of ethics
Parochiallism
Organization stakeholders
Team orientation
34. How much autonomy should be designed into employees jobs - Whether task should be done by individuals or in teams - The degree to which department managers interact with each other
Employee Engagement
Non managerial employees
Organizing
Code of ethics
35. A boundary less world where goods and services are produced and marketed worlwide
Organizing
Utilitarian view of ethics
Global Village
Code of ethics
36. When a business firm engages in social actions in response to some popular social need
Social responsivness
How organizations go global
Planning
Contingent workforce
37. Any constituencies in an organizations environment that are affected by that organizations decisions and actions
Three Characteristics of Organizations
Stakeholders
Utilitarian view of ethics
Organizing
38. The degree of change and complexity in an organizations enviroment
First-line managers
Ethinicity
Environmental uncertainty
Components of the External Environment
39. Any equipment tools or operating methods that are designed to make work more efficient
Management levels
People orientation
Technology
Effectiveness
40. Employees - customers - unions - social and political action groups - shareholders - competitors - communities - Trade and industry associations - Suppliers - governments - media.
Foreign subsidary
Organization stakeholders
Demographics
Stability
41. Cultures in which the key values are deeply held and widely shared
Strong cultures
Ethinicity
Theory of justice view of ethics
Global corporation
42. Individuals who are responsible for making decisions about the direction of the organization and establishing policies that affect all organizational memebers
Scientific management
Organization
Top managers
Four Management Functions
43. A systematic arrangement of people brought together to accomplish some specific purpose
Effectiveness
Organization
Workforce diveristy
Management levels
44. Involving people (subordinates and persons outside the organization) and other duties that are ceremonial and symbolic in nature
Interpersonal roles
Family-friendly benifits
Efficency
Ethics
45. The process of getting things done effectively efficiently through and with other people
Social obligation
Management
Planning
Decisional roles
46. The degree to which managers are concerned with increasing employee job satisfaction - What leadership styles are appropriate - Whether all disagreements--even constructive ones--should be eliminated
The Persuasive Style
Exporting
Leading
First-line managers
47. Mentor - dissemination - spokesperson
Informational roles
The Consultative Style
Importing
Demographics
48. View that says ethical decisions are made solely on the basis of their outcomes or consequences
Interpersonal roles
Managerial roles
Utilitarian view of ethics
Management Styles
49. View that says ethical decisions are made in order to enforce rules fairly and impartially
Global stategic alliance
Strong cultures
Outcome orientation
Theory of justice view of ethics
50. A managers ability to work with understand mentor and motivate other both individually and in groups
Rights view of ethics
Interpersonal skills
Parochiallism
Non managerial employees