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Test your basic knowledge |
Management
Start Test
Study First
Subject
:
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Any equipment tools or operating methods that are designed to make work more efficient
Multinational corporation (MNC)
Workforce diveristy
Technology
Stakeholders
2. When a business firm engages in social actions because of its obligation to meet certain economic and legal responsibilities
Global sourcing
Franchising
Code of ethics
Social obligation
3. When a business firm engages in social actions in response to some popular social need
Global Village
Social responsivness
Sustainability
Omnipotent view of management
4. Supervisors responsible for directing the day to day activities of non managerial employees
Omnipotent view of management
Social responsibility (corporate social responsibility or CSR)
First-line managers
Three Characteristics of Organizations
5. A boundary less world where goods and services are produced and marketed worlwide
People orientation
Global Village
Importing
Interpersonal roles
6. View that says ethical decisions are made in order to enforce rules fairly and impartially
Outcome orientation
Theory of justice view of ethics
Organizational culture
Organizing
7. Involving people (subordinates and persons outside the organization) and other duties that are ceremonial and symbolic in nature
The Consultative Style
Theory of justice view of ethics
Global stategic alliance
Interpersonal roles
8. The use of scientific methods to define the "one best way" for a job to be done - Frederick Winslow Taylor.
Controlling
Political skills
Scientific management
Ethics
9. Any constituencies in an organizations environment that are affected by that organizations decisions and actions
Stakeholders
Social responsivness
Small Business
Employee Engagement
10. A companys ability to achieve its business goals and increase long-term shareholder value by integrating economic - environmental and social opportunities into its business strategies
People orientation
Sustainability
Employee Engagement
Informational roles
11. The view that much of an organizations success or failure is due to external forces outside managers control
Informational roles
Symbolic view of management
Leading
Stakeholders
12. Individuals who are responsible for making decisions about the direction of the organization and establishing policies that affect all organizational memebers
Management Styles
Social obligation
Top managers
External factors
13. Degree to which employees are expected to exhibit precision analysis and attention to detial
Attention to detial
Ethinicity
Organization stakeholders
Multi domestic corporation
14. Cultures in which the key values are deeply held and widely shared
Top managers
Scientific management
Race
Strong cultures
15. The degree to which managers are concerned with increasing employee job satisfaction - What leadership styles are appropriate - Whether all disagreements--even constructive ones--should be eliminated
Social obligation
Environmental complexity
Management
Leading
16. When employees are connected to satisfied with and enthusiastic about their jobs
Effectiveness
Social responsivness
Employee Engagement
Organizing
17. Job-specific knowledge and techniques needed to perform work tasks
Transnational (border less) organization
Stakeholders
Interpersonal roles
Technical skills
18. Figurehead - leader - liaison
External factors
Interpersonal skills
Interpersonal roles
Political skills
19. Making products domestically and selling them abroad
Exporting
Controlling
Middle Managers
Transnational (border less) organization
20. A partnership between an organization and a foreign company partners in which both share resources and knowledge in developing new products of building production facilities.
Organization stakeholders
The Participative Style
Decisional roles
Global stategic alliance
21. The manager makes all decisions alone - with centralised authority and one-way communication.
Joint venture
Controlling
The Autocratic Style
Organizing
22. Degree to which employees are encouraged to be innovative and take risks
Top managers
Innovation and risk taking
Parochiallism
Transnational (border less) organization
23. Specific categories of managerial behavior often grouped around interpersonal relationships information transfer and decision making
Managerial roles
Global Village
How organizations go global
Environmental complexity
24. A direct investment in a foreign country that involves setting up a separate and independent facility or office
Foreign subsidary
Controlling
Organization
Global stategic alliance
25. Includes determining what tasks are to be done who is to do them how the tasks are to be grouped whop reports to whom and who will make decisions
Stability
Importing
Organizing
Strong cultures
26. Degree to which employees are aggressive and competitive rather than cooperative
Rights view of ethics
Environmental uncertainty
Technical skills
Agressiveness
27. Degree to which management decision take into account the effects on people in the organization
Managers
Management Styles
People orientation
Decisional roles
28. View that says ethical decisions are made in order to respect and protect individual liberties and privileges
Outcome orientation
Rights view of ethics
Team orientation
Controlling
29. A systematic arrangement of people brought together to accomplish some specific purpose
Controlling
Informational roles
Management levels
Organization
30. The number of components in an organizations environment and the extent of knowledge that the organizations has about those components
Symbolic view of management
Components of the External Environment
Agressiveness
Environmental complexity
31. Doing the right things or completing activities so that organizational goals are attained
Global Village
Effectiveness
Exporting
Code of ethics
32. Entailing making decisions or choices
Innovation and risk taking
First-line managers
Decisional roles
Organization stakeholders
33. A set of rules or principles that defines right and wrong conduct
How organizations go global
Ethics
Controlling
Ethinicity
34. The manager makes the final decision after gaining feedback from stakeholders; authority is still somewhat centralised; communication is a two way process.
The Consultative Style
Controlling
Components of the External Environment
Management Styles
35. A managers ability to build a power base and establish the right connections
Leading
Foreign subsidary
Political skills
The Participative Style
36. A formal document that states an organizations primary values and the ethical rules its expects managers and non managerial employees to follow
How organizations go global
Informational roles
Code of ethics
Managerial roles
37. The shared values principles traditions and ways of doing things that influence the way organizational members act
Franchising
Environmental uncertainty
Organizational culture
Scientific management
38. Mentor - dissemination - spokesperson
Planning
Management levels
Joint venture
Informational roles
39. The degree of change and complexity in an organizations enviroment
Workforce diveristy
Political skills
Environmental uncertainty
Controlling
40. View that says ethical decisions are made solely on the basis of their outcomes or consequences
Utilitarian view of ethics
Code of ethics
Team orientation
Organizing
41. A narrow focus in which managers see thing only through their own eyes and from their own perspective
Demographics
Planning
Race
Parochiallism
42. Attention to detail - innovation and risk taking - stability - aggressiveness - team orientation - people orientation - outcome orientation.
Utilitarian view of ethics
External factors
Dimensions of organizational culture
Team orientation
43. Whether to impose external controls or allow employees to control their own actions - What criteria should be emphasized in employee performance evaluations - What repercussions will occur from exceeding ones budget
Leading
Interpersonal roles
Planning
Controlling
44. Includes defining goals establishing strategy and developing plans to coordinate activites
Foreign subsidary
Team orientation
Four Management Functions
Planning
45. Managers allow employees to take full responsibility for decisions within their areas; authority is decentralised.
Management
The Laissez-Faire Style
Decisions roles
Management levels
46. A structural arrangement for global organizations that eliminates artificial geographical barries
Interpersonal roles
Components of the External Environment
Dimensions of organizational culture
Transnational (border less) organization
47. Employees - customers - unions - social and political action groups - shareholders - competitors - communities - Trade and industry associations - Suppliers - governments - media.
The Persuasive Style
Management levels
Organization stakeholders
The Participative Style
48. A specific type of strategic alliance in which the partners agree to form a separate independent organization for some business purpose.
Contingent workforce
Joint venture
Social obligation
Agressiveness
49. 1st Top Managers 2nd Middle managers 3rd First-Line Managers 4th Non managerial employees.
Innovation and risk taking
First-line managers
Management levels
Global stategic alliance
50. A managers ability to analyze and diagnose complex situations
Conceptual skills
Controlling
Utilitarian view of ethics
Importing