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Test your basic knowledge |
Management
Start Test
Study First
Subject
:
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Benefits that provide a wide range of scheduling options and allow employees more flexibility at work accommodating their needs for work-life balance
Family-friendly benifits
Controlling
Planning
Interpersonal roles
2. Supervisors responsible for directing the day to day activities of non managerial employees
Management levels
Four Management Functions
First-line managers
Efficency
3. Degree to which work is organized around team rather than individuals
Team orientation
Environmental complexity
Joint venture
Code of ethics
4. View that says ethical decisions are made in order to respect and protect individual liberties and privileges
Organizational culture
Rights view of ethics
Omnipotent view of management
Organization
5. The biological heritage (including physical characteristics such as ones skin color and associated traits that people use to identify themselves
Transnational (border less) organization
Stakeholders
Race
Exporting
6. Entrepreneur - Disturbance handler - resource allocator - negortiator
Franchising
Decisions roles
Scientific management
Code of ethics
7. Individuals who are typically responsible for translating goals set by top managers into specific details that lower-level managers wills see get done
Code of ethics
Middle Managers
Omnipotent view of management
Efficency
8. The degree to which managers are concerned with increasing employee job satisfaction - What leadership styles are appropriate - Whether all disagreements--even constructive ones--should be eliminated
Multi domestic corporation
Organizing
Informational roles
Leading
9. Individuals who are responsible for making decisions about the direction of the organization and establishing policies that affect all organizational memebers
Licensing
Environmental complexity
Top managers
Team orientation
10. Involving collecting receiving and disseminating information
Non managerial employees
Joint venture
Three Characteristics of Organizations
Informational roles
11. Includes defining goals establishing strategy and developing plans to coordinate activites
Planning
Informational roles
Technical skills
Organization stakeholders
12. Doing the right things or completing activities so that organizational goals are attained
Technical skills
Effectiveness
Stability
Environmental complexity
13. Individuals in an organization who direct the activities of others
Decisions roles
Managers
People orientation
Employee Engagement
14. An independent business having fewer than 500 employees that doesn't necessarily engage in any new or innovative practices and has relatively little impact on its industry
Small Business
Conceptual skills
Environmental complexity
Decisional roles
15. An agreement in which an organization gives another the right for a fee to make or sell its products using its technology or product specifications
Organization
Top managers
Licensing
Small Business
16. The view that much of an organizations success or failure is due to external forces outside managers control
Interpersonal roles
Organization
Symbolic view of management
Rights view of ethics
17. Goals - People and Structure
Global sourcing
Three Characteristics of Organizations
Decisions roles
The Participative Style
18. The manager makes all decisions alone - with centralised authority and one-way communication.
Top managers
Political skills
The Autocratic Style
Interpersonal roles
19. The manager makes decisions alone - but explains the reasons to employees; authority is centralised and communication is one way.
Team orientation
The Persuasive Style
Social responsivness
Technology
20. Involving people (subordinates and persons outside the organization) and other duties that are ceremonial and symbolic in nature
Contingent workforce
Global corporation
Interpersonal roles
Middle Managers
21. An agreement in which an organization gives other organization the right for a fee to use its name and operating methods
People orientation
Parochiallism
Franchising
Ethics
22. Any type of international company that maintains operations in multiple countries
Multinational corporation (MNC)
Dimensions of organizational culture
Organization
Small Business
23. Includes motivating employees directing the activites of other selecting the most effective communication channel and resolving conflicts
Political skills
Management levels
The Persuasive Style
Leading
24. The shared values principles traditions and ways of doing things that influence the way organizational members act
Global stategic alliance
Small Business
Organizational culture
Global corporation
25. Economic - Global - Political/Legal - Socio cultural - Technological - demographics. In the middle THE ORGANIZATION`
Leading
Small Business
External factors
Components of the External Environment
26. When a business firm engages in social actions because of its obligation to meet certain economic and legal responsibilities
Foreign subsidary
Joint venture
Licensing
Social obligation
27. Degree to which employees are expected to exhibit precision analysis and attention to detial
Planning
Importing
Attention to detial
Strong cultures
28. Degree to which organizational decisions and actions emphasize maintaining the status quo
Strong cultures
Stability
Employee Engagement
The Persuasive Style
29. A boundary less world where goods and services are produced and marketed worlwide
Three Characteristics of Organizations
Global Village
Top managers
Omnipotent view of management
30. An MNC that decentralizes management and other decisions to the local country where its doing business
Demographics
Multi domestic corporation
Organizational culture
Social obligation
31. The manager makes the final decision after gaining feedback from stakeholders; authority is still somewhat centralised; communication is a two way process.
Components of the External Environment
Non managerial employees
The Consultative Style
The Participative Style
32. When employees are connected to satisfied with and enthusiastic about their jobs
Decisions roles
Stakeholders
Employee Engagement
Dimensions of organizational culture
33. The characteristics of a population used for purposes of social stuidies
Interpersonal roles
Stakeholders
Four Management Functions
Demographics
34. Degree to which managers focus on results or outcomes rather than on how these outcomes are achived
Outcome orientation
Joint venture
Innovation and risk taking
Stakeholders
35. 1st Top Managers 2nd Middle managers 3rd First-Line Managers 4th Non managerial employees.
Management levels
Exporting
Stakeholders
Controlling
36. Social traits such as ones cultural background or allegiance that are shared by a human population
Ethinicity
Effectiveness
Rights view of ethics
Social responsivness
37. The manager encourages employees to become actively involved in the decision-making process; authority is decentralised and communication is a two way process.
The Consultative Style
The Autocratic Style
Planning
The Participative Style
38. A companys ability to achieve its business goals and increase long-term shareholder value by integrating economic - environmental and social opportunities into its business strategies
Sustainability
Global Village
Omnipotent view of management
Efficency
39. The degree of change and complexity in an organizations enviroment
Management
Environmental uncertainty
Managers
Organization
40. A narrow focus in which managers see thing only through their own eyes and from their own perspective
Social obligation
Parochiallism
Dimensions of organizational culture
Three Characteristics of Organizations
41. Whether to impose external controls or allow employees to control their own actions - What criteria should be emphasized in employee performance evaluations - What repercussions will occur from exceeding ones budget
Controlling
Parochiallism
Race
Organizational culture
42. People who work directly on a job or task and have no responsibility for overseeing the work of others
Middle Managers
Managerial roles
Non managerial employees
Foreign subsidary
43. Acquiring products made abroad and selling them domestically
Informational roles
Global corporation
Interpersonal skills
Importing
44. Any equipment tools or operating methods that are designed to make work more efficient
Environmental complexity
Technology
The Autocratic Style
Social responsivness
45. View that says ethical decisions are made solely on the basis of their outcomes or consequences
Planning
Interpersonal skills
Utilitarian view of ethics
Agressiveness
46. View that says ethical decisions are made in order to enforce rules fairly and impartially
Theory of justice view of ethics
Effectiveness
Management
Environmental complexity
47. Purchasing materials or labor from around the world wherever it is cheapest
Omnipotent view of management
Political skills
Global sourcing
Social obligation
48. The degree of risk that plans should contain - Whether plans should be developed by individuals or teams - The degree of environmental scanning in which management will engage
Planning
Global sourcing
Informational roles
Global stategic alliance
49. A business firms intention beyond its legal and economic obligations to do the right things act in ways that are good for society
Employee Engagement
The Autocratic Style
Management Styles
Social responsibility (corporate social responsibility or CSR)
50. A set of rules or principles that defines right and wrong conduct
Ethics
Organization
Leading
Social responsivness