SUBJECTS
|
BROWSE
|
CAREER CENTER
|
POPULAR
|
JOIN
|
LOGIN
Business Skills
|
Soft Skills
|
Basic Literacy
|
Certifications
About
|
Help
|
Privacy
|
Terms
|
Email
Search
Test your basic knowledge |
Management
Start Test
Study First
Subject
:
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Degree to which managers focus on results or outcomes rather than on how these outcomes are achived
Controlling
Decisional roles
Contingent workforce
Outcome orientation
2. Economic - Global - Political/Legal - Socio cultural - Technological - demographics. In the middle THE ORGANIZATION`
Components of the External Environment
Theory of justice view of ethics
Family-friendly benifits
Social responsibility (corporate social responsibility or CSR)
3. A structural arrangement for global organizations that eliminates artificial geographical barries
The Participative Style
Social obligation
Informational roles
Transnational (border less) organization
4. An agreement in which an organization gives other organization the right for a fee to use its name and operating methods
Franchising
Organizational culture
The Persuasive Style
Family-friendly benifits
5. An agreement in which an organization gives another the right for a fee to make or sell its products using its technology or product specifications
The Persuasive Style
Family-friendly benifits
Licensing
Organization
6. A boundary less world where goods and services are produced and marketed worlwide
Global Village
Components of the External Environment
Controlling
Environmental complexity
7. Acquiring products made abroad and selling them domestically
Agressiveness
Employee Engagement
Importing
Attention to detial
8. A business firms intention beyond its legal and economic obligations to do the right things act in ways that are good for society
Environmental complexity
Effectiveness
Social responsibility (corporate social responsibility or CSR)
Global stategic alliance
9. The degree of risk that plans should contain - Whether plans should be developed by individuals or teams - The degree of environmental scanning in which management will engage
Informational roles
Informational roles
Organization stakeholders
Planning
10. Any constituencies in an organizations environment that are affected by that organizations decisions and actions
Strong cultures
Stakeholders
The Consultative Style
Informational roles
11. Whether to impose external controls or allow employees to control their own actions - What criteria should be emphasized in employee performance evaluations - What repercussions will occur from exceeding ones budget
Effectiveness
Organizing
Contingent workforce
Controlling
12. Degree to which employees are encouraged to be innovative and take risks
Social obligation
Exporting
Innovation and risk taking
Social responsivness
13. A managers ability to analyze and diagnose complex situations
Social obligation
External factors
Conceptual skills
Contingent workforce
14. How much autonomy should be designed into employees jobs - Whether task should be done by individuals or in teams - The degree to which department managers interact with each other
Family-friendly benifits
Decisional roles
Employee Engagement
Organizing
15. Includes monitoring performance comparing it with goals and correcting any significant deviations
Controlling
Management Styles
Rights view of ethics
Middle Managers
16. Ways in which people in a workforce are similar and different from one another in terms of gender age race sexual orientation ethnicity cultural background and physical abilities and dissablities
Theory of justice view of ethics
Attention to detial
Workforce diveristy
Organization stakeholders
17. Degree to which management decision take into account the effects on people in the organization
Contingent workforce
Middle Managers
People orientation
How organizations go global
18. Purchasing materials or labor from around the world wherever it is cheapest
Attention to detial
Family-friendly benifits
Informational roles
Global sourcing
19. The manager makes the final decision after gaining feedback from stakeholders; authority is still somewhat centralised; communication is a two way process.
Managers
Organization stakeholders
The Consultative Style
Planning
20. An MNC that decentralizes management and other decisions to the local country where its doing business
Multi domestic corporation
Small Business
Environmental uncertainty
Licensing
21. A set of rules or principles that defines right and wrong conduct
Ethics
Race
Utilitarian view of ethics
Multi domestic corporation
22. Job-specific knowledge and techniques needed to perform work tasks
Middle Managers
Stakeholders
Technical skills
Attention to detial
23. The view that managers are directly responsible for an organizations success or failure
Managerial roles
Controlling
Omnipotent view of management
Multinational corporation (MNC)
24. View that says ethical decisions are made solely on the basis of their outcomes or consequences
Global sourcing
Utilitarian view of ethics
Technology
Multinational corporation (MNC)
25. Goals - People and Structure
Three Characteristics of Organizations
Environmental complexity
Managers
The Autocratic Style
26. The degree of change and complexity in an organizations enviroment
Environmental uncertainty
Agressiveness
First-line managers
Effectiveness
27. When a business firm engages in social actions because of its obligation to meet certain economic and legal responsibilities
Social obligation
Family-friendly benifits
Planning
Team orientation
28. People who work directly on a job or task and have no responsibility for overseeing the work of others
Non managerial employees
The Laissez-Faire Style
Interpersonal roles
Social responsibility (corporate social responsibility or CSR)
29. When a business firm engages in social actions in response to some popular social need
People orientation
Social responsivness
Interpersonal roles
Four Management Functions
30. A direct investment in a foreign country that involves setting up a separate and independent facility or office
Non managerial employees
Controlling
Political skills
Foreign subsidary
31. The use of scientific methods to define the "one best way" for a job to be done - Frederick Winslow Taylor.
Scientific management
Informational roles
Team orientation
Organization stakeholders
32. The view that much of an organizations success or failure is due to external forces outside managers control
Controlling
Theory of justice view of ethics
Symbolic view of management
Organization stakeholders
33. Degree to which employees are aggressive and competitive rather than cooperative
Licensing
Organizing
Agressiveness
Management
34. Social traits such as ones cultural background or allegiance that are shared by a human population
Efficency
Ethinicity
Managerial roles
Social responsivness
35. The manager makes all decisions alone - with centralised authority and one-way communication.
The Autocratic Style
Global Village
Rights view of ethics
Management levels
36. Cultures in which the key values are deeply held and widely shared
Strong cultures
Global Village
Environmental complexity
Contingent workforce
37. Planning - Organizing - Leading - Controlling Middle ACHIEVING THE ORGANIZATIONS STATES PURPOSE.
Planning
Scientific management
Four Management Functions
First-line managers
38. The shared values principles traditions and ways of doing things that influence the way organizational members act
Top managers
Organizing
Environmental uncertainty
Organizational culture
39. Minimal Global investment - Global sourcing- exporting and importing - licensing - franchising - strategic alliance - joint venture - foreign subsidiary. - Significant global investment
How organizations go global
Multinational corporation (MNC)
The Persuasive Style
Interpersonal skills
40. 1st Top Managers 2nd Middle managers 3rd First-Line Managers 4th Non managerial employees.
Global corporation
Leading
Management levels
Political skills
41. Involving collecting receiving and disseminating information
Decisional roles
Utilitarian view of ethics
Contingent workforce
Informational roles
42. Individuals who are typically responsible for translating goals set by top managers into specific details that lower-level managers wills see get done
Multinational corporation (MNC)
Franchising
Middle Managers
Interpersonal skills
43. The manager makes decisions alone - but explains the reasons to employees; authority is centralised and communication is one way.
Family-friendly benifits
Foreign subsidary
Conceptual skills
The Persuasive Style
44. Individuals who are responsible for making decisions about the direction of the organization and establishing policies that affect all organizational memebers
Global Village
Interpersonal skills
People orientation
Top managers
45. The degree to which managers are concerned with increasing employee job satisfaction - What leadership styles are appropriate - Whether all disagreements--even constructive ones--should be eliminated
Interpersonal skills
Informational roles
Ethinicity
Leading
46. An MNC that centralizes management and other decisions in the home country
Global corporation
How organizations go global
Stability
Technical skills
47. When employees are connected to satisfied with and enthusiastic about their jobs
Technology
Utilitarian view of ethics
Three Characteristics of Organizations
Employee Engagement
48. A managers ability to build a power base and establish the right connections
Managers
Management
Informational roles
Political skills
49. Doing the right things or completing activities so that organizational goals are attained
Effectiveness
Interpersonal roles
Ethics
Management
50. Managers allow employees to take full responsibility for decisions within their areas; authority is decentralised.
Franchising
The Laissez-Faire Style
Licensing
Symbolic view of management