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Test your basic knowledge |
Management
Start Test
Study First
Subject
:
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Benefits that provide a wide range of scheduling options and allow employees more flexibility at work accommodating their needs for work-life balance
Code of ethics
Controlling
Family-friendly benifits
The Persuasive Style
2. Degree to which management decision take into account the effects on people in the organization
People orientation
Organizing
Demographics
Workforce diveristy
3. The number of components in an organizations environment and the extent of knowledge that the organizations has about those components
Sustainability
Planning
Environmental complexity
Organizational culture
4. Any equipment tools or operating methods that are designed to make work more efficient
Global Village
Social responsivness
Importing
Technology
5. Factors forces situations and events outside the organization that affect its performance
Efficency
Global stategic alliance
External factors
Team orientation
6. Includes defining goals establishing strategy and developing plans to coordinate activites
Managers
Stakeholders
Transnational (border less) organization
Planning
7. Whether to impose external controls or allow employees to control their own actions - What criteria should be emphasized in employee performance evaluations - What repercussions will occur from exceeding ones budget
Demographics
Effectiveness
Controlling
Licensing
8. A structural arrangement for global organizations that eliminates artificial geographical barries
The Consultative Style
Transnational (border less) organization
Multinational corporation (MNC)
Global stategic alliance
9. Degree to which employees are encouraged to be innovative and take risks
Licensing
Ethinicity
Innovation and risk taking
Conceptual skills
10. An independent business having fewer than 500 employees that doesn't necessarily engage in any new or innovative practices and has relatively little impact on its industry
Global stategic alliance
Organizational culture
Small Business
Planning
11. Degree to which work is organized around team rather than individuals
Outcome orientation
People orientation
Environmental uncertainty
Team orientation
12. Employees - customers - unions - social and political action groups - shareholders - competitors - communities - Trade and industry associations - Suppliers - governments - media.
Global Village
Planning
Organization stakeholders
Interpersonal skills
13. Entrepreneur - Disturbance handler - resource allocator - negortiator
Decisions roles
Outcome orientation
Omnipotent view of management
Multi domestic corporation
14. The degree to which managers are concerned with increasing employee job satisfaction - What leadership styles are appropriate - Whether all disagreements--even constructive ones--should be eliminated
Social obligation
How organizations go global
Leading
Environmental uncertainty
15. The shared values principles traditions and ways of doing things that influence the way organizational members act
Outcome orientation
People orientation
The Persuasive Style
Organizational culture
16. A narrow focus in which managers see thing only through their own eyes and from their own perspective
Planning
Utilitarian view of ethics
Code of ethics
Parochiallism
17. The view that much of an organizations success or failure is due to external forces outside managers control
Top managers
Dimensions of organizational culture
Symbolic view of management
Efficency
18. Ways in which people in a workforce are similar and different from one another in terms of gender age race sexual orientation ethnicity cultural background and physical abilities and dissablities
Planning
Joint venture
Workforce diveristy
Controlling
19. A business firms intention beyond its legal and economic obligations to do the right things act in ways that are good for society
Controlling
Components of the External Environment
Efficency
Social responsibility (corporate social responsibility or CSR)
20. Supervisors responsible for directing the day to day activities of non managerial employees
Outcome orientation
Global sourcing
Interpersonal roles
First-line managers
21. The process of getting things done effectively efficiently through and with other people
Agressiveness
Non managerial employees
Sustainability
Management
22. A specific type of strategic alliance in which the partners agree to form a separate independent organization for some business purpose.
Decisions roles
Licensing
Joint venture
Outcome orientation
23. A companys ability to achieve its business goals and increase long-term shareholder value by integrating economic - environmental and social opportunities into its business strategies
Organization stakeholders
Sustainability
Interpersonal skills
Managers
24. Planning - Organizing - Leading - Controlling Middle ACHIEVING THE ORGANIZATIONS STATES PURPOSE.
Management levels
Three Characteristics of Organizations
Utilitarian view of ethics
Four Management Functions
25. Mentor - dissemination - spokesperson
Global stategic alliance
Stability
Planning
Informational roles
26. The manager encourages employees to become actively involved in the decision-making process; authority is decentralised and communication is a two way process.
Environmental uncertainty
People orientation
Contingent workforce
The Participative Style
27. Purchasing materials or labor from around the world wherever it is cheapest
Stability
Global sourcing
Rights view of ethics
Innovation and risk taking
28. Individuals in an organization who direct the activities of others
Top managers
Stability
Managers
Sustainability
29. The view that managers are directly responsible for an organizations success or failure
Organization stakeholders
Controlling
Licensing
Omnipotent view of management
30. Involving people (subordinates and persons outside the organization) and other duties that are ceremonial and symbolic in nature
Interpersonal roles
Political skills
Environmental uncertainty
Organizing
31. Part-time temporary and contract workers who are available for hire on an as-needed basis
Components of the External Environment
Middle Managers
Contingent workforce
Licensing
32. Cultures in which the key values are deeply held and widely shared
Leading
Social responsibility (corporate social responsibility or CSR)
Strong cultures
Joint venture
33. An agreement in which an organization gives another the right for a fee to make or sell its products using its technology or product specifications
Decisions roles
Outcome orientation
How organizations go global
Licensing
34. Specific categories of managerial behavior often grouped around interpersonal relationships information transfer and decision making
Managerial roles
First-line managers
Decisional roles
Planning
35. View that says ethical decisions are made in order to enforce rules fairly and impartially
Employee Engagement
Family-friendly benifits
Theory of justice view of ethics
Franchising
36. When a business firm engages in social actions because of its obligation to meet certain economic and legal responsibilities
Contingent workforce
Social obligation
Components of the External Environment
Outcome orientation
37. Figurehead - leader - liaison
Stakeholders
Interpersonal roles
Omnipotent view of management
Controlling
38. The degree of change and complexity in an organizations enviroment
Environmental complexity
Environmental uncertainty
Parochiallism
Management levels
39. Managers allow employees to take full responsibility for decisions within their areas; authority is decentralised.
Contingent workforce
Conceptual skills
Franchising
The Laissez-Faire Style
40. Degree to which organizational decisions and actions emphasize maintaining the status quo
Strong cultures
Family-friendly benifits
Stability
Ethinicity
41. Attention to detail - innovation and risk taking - stability - aggressiveness - team orientation - people orientation - outcome orientation.
Political skills
Dimensions of organizational culture
Transnational (border less) organization
Workforce diveristy
42. A formal document that states an organizations primary values and the ethical rules its expects managers and non managerial employees to follow
Informational roles
Controlling
Code of ethics
Decisional roles
43. The use of scientific methods to define the "one best way" for a job to be done - Frederick Winslow Taylor.
Controlling
Management levels
Innovation and risk taking
Scientific management
44. Doing things right or getting the most output from the least amount of inputs
Parochiallism
Interpersonal roles
Efficency
Organizing
45. Economic - Global - Political/Legal - Socio cultural - Technological - demographics. In the middle THE ORGANIZATION`
Organization stakeholders
Components of the External Environment
Three Characteristics of Organizations
The Participative Style
46. The biological heritage (including physical characteristics such as ones skin color and associated traits that people use to identify themselves
Race
Top managers
Sustainability
Omnipotent view of management
47. When a business firm engages in social actions in response to some popular social need
Small Business
Controlling
Three Characteristics of Organizations
Social responsivness
48. Job-specific knowledge and techniques needed to perform work tasks
Ethinicity
External factors
Environmental uncertainty
Technical skills
49. View that says ethical decisions are made in order to respect and protect individual liberties and privileges
Interpersonal roles
Code of ethics
Rights view of ethics
Transnational (border less) organization
50. A systematic arrangement of people brought together to accomplish some specific purpose
Exporting
Conceptual skills
Organization
Contingent workforce