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Test your basic knowledge |
Management
Start Test
Study First
Subject
:
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Any constituencies in an organizations environment that are affected by that organizations decisions and actions
Stakeholders
Informational roles
Middle Managers
Multinational corporation (MNC)
2. Any type of international company that maintains operations in multiple countries
Multinational corporation (MNC)
Environmental uncertainty
Race
Stability
3. View that says ethical decisions are made solely on the basis of their outcomes or consequences
Controlling
Employee Engagement
Utilitarian view of ethics
Attention to detial
4. Doing the right things or completing activities so that organizational goals are attained
Effectiveness
Organizational culture
Contingent workforce
Team orientation
5. The manager encourages employees to become actively involved in the decision-making process; authority is decentralised and communication is a two way process.
Planning
Decisions roles
Components of the External Environment
The Participative Style
6. The characteristics of a population used for purposes of social stuidies
Demographics
Global stategic alliance
Social obligation
Stakeholders
7. People who work directly on a job or task and have no responsibility for overseeing the work of others
Top managers
The Consultative Style
Management Styles
Non managerial employees
8. The number of components in an organizations environment and the extent of knowledge that the organizations has about those components
Environmental complexity
Family-friendly benifits
Interpersonal roles
Interpersonal skills
9. Specific categories of managerial behavior often grouped around interpersonal relationships information transfer and decision making
Informational roles
Decisional roles
Managerial roles
Employee Engagement
10. The degree of change and complexity in an organizations enviroment
Organization
Global corporation
Environmental uncertainty
Stability
11. The view that managers are directly responsible for an organizations success or failure
Ethics
Global corporation
How organizations go global
Omnipotent view of management
12. Cultures in which the key values are deeply held and widely shared
Planning
Global corporation
Strong cultures
Code of ethics
13. Job-specific knowledge and techniques needed to perform work tasks
Social responsivness
Middle Managers
The Autocratic Style
Technical skills
14. A narrow focus in which managers see thing only through their own eyes and from their own perspective
Strong cultures
Ethics
Code of ethics
Parochiallism
15. Managers allow employees to take full responsibility for decisions within their areas; authority is decentralised.
Components of the External Environment
The Laissez-Faire Style
Outcome orientation
External factors
16. Degree to which managers focus on results or outcomes rather than on how these outcomes are achived
Dimensions of organizational culture
Outcome orientation
Environmental complexity
Contingent workforce
17. The degree to which managers are concerned with increasing employee job satisfaction - What leadership styles are appropriate - Whether all disagreements--even constructive ones--should be eliminated
Conceptual skills
Leading
Environmental uncertainty
Outcome orientation
18. The degree of risk that plans should contain - Whether plans should be developed by individuals or teams - The degree of environmental scanning in which management will engage
Organizing
Planning
Stakeholders
First-line managers
19. A managers ability to build a power base and establish the right connections
Management
Symbolic view of management
Stability
Political skills
20. The manager makes all decisions alone - with centralised authority and one-way communication.
Non managerial employees
The Autocratic Style
Demographics
Organizing
21. Degree to which employees are expected to exhibit precision analysis and attention to detial
Dimensions of organizational culture
Controlling
Attention to detial
Global sourcing
22. A partnership between an organization and a foreign company partners in which both share resources and knowledge in developing new products of building production facilities.
Rights view of ethics
Race
Utilitarian view of ethics
Global stategic alliance
23. Whether to impose external controls or allow employees to control their own actions - What criteria should be emphasized in employee performance evaluations - What repercussions will occur from exceeding ones budget
Employee Engagement
Controlling
Social responsivness
Theory of justice view of ethics
24. Includes monitoring performance comparing it with goals and correcting any significant deviations
Controlling
Transnational (border less) organization
Decisional roles
Family-friendly benifits
25. Includes defining goals establishing strategy and developing plans to coordinate activites
Planning
External factors
Utilitarian view of ethics
Parochiallism
26. Degree to which employees are aggressive and competitive rather than cooperative
The Consultative Style
Agressiveness
Workforce diveristy
Family-friendly benifits
27. Figurehead - leader - liaison
Interpersonal roles
Organizing
Global corporation
Ethics
28. Goals - People and Structure
Interpersonal skills
Scientific management
Planning
Three Characteristics of Organizations
29. An agreement in which an organization gives another the right for a fee to make or sell its products using its technology or product specifications
Controlling
Small Business
Licensing
Stakeholders
30. Individuals who are typically responsible for translating goals set by top managers into specific details that lower-level managers wills see get done
The Participative Style
Exporting
Informational roles
Middle Managers
31. The manager makes the final decision after gaining feedback from stakeholders; authority is still somewhat centralised; communication is a two way process.
Management
Innovation and risk taking
The Participative Style
The Consultative Style
32. Economic - Global - Political/Legal - Socio cultural - Technological - demographics. In the middle THE ORGANIZATION`
Components of the External Environment
The Persuasive Style
Technology
Organization stakeholders
33. Individuals who are responsible for making decisions about the direction of the organization and establishing policies that affect all organizational memebers
Management
Environmental complexity
Political skills
Top managers
34. Involving collecting receiving and disseminating information
Informational roles
Utilitarian view of ethics
Technology
Organizing
35. Benefits that provide a wide range of scheduling options and allow employees more flexibility at work accommodating their needs for work-life balance
Omnipotent view of management
The Autocratic Style
Effectiveness
Family-friendly benifits
36. A managers ability to analyze and diagnose complex situations
Ethics
Utilitarian view of ethics
Conceptual skills
Rights view of ethics
37. Ways in which people in a workforce are similar and different from one another in terms of gender age race sexual orientation ethnicity cultural background and physical abilities and dissablities
Interpersonal roles
Social responsibility (corporate social responsibility or CSR)
Workforce diveristy
Managers
38. Attention to detail - innovation and risk taking - stability - aggressiveness - team orientation - people orientation - outcome orientation.
Demographics
Dimensions of organizational culture
Social obligation
Workforce diveristy
39. The view that much of an organizations success or failure is due to external forces outside managers control
Symbolic view of management
Contingent workforce
Global stategic alliance
Strong cultures
40. A set of rules or principles that defines right and wrong conduct
Effectiveness
Ethics
Environmental complexity
Top managers
41. A managers ability to work with understand mentor and motivate other both individually and in groups
Managers
Innovation and risk taking
Interpersonal skills
Managerial roles
42. A structural arrangement for global organizations that eliminates artificial geographical barries
Conceptual skills
Multinational corporation (MNC)
People orientation
Transnational (border less) organization
43. Includes determining what tasks are to be done who is to do them how the tasks are to be grouped whop reports to whom and who will make decisions
Top managers
Decisions roles
Organizing
Strong cultures
44. View that says ethical decisions are made in order to respect and protect individual liberties and privileges
Race
Rights view of ethics
Strong cultures
Political skills
45. How much autonomy should be designed into employees jobs - Whether task should be done by individuals or in teams - The degree to which department managers interact with each other
Organizing
Informational roles
Symbolic view of management
Transnational (border less) organization
46. Supervisors responsible for directing the day to day activities of non managerial employees
First-line managers
Global Village
Interpersonal roles
Organizing
47. Degree to which management decision take into account the effects on people in the organization
Global stategic alliance
Effectiveness
Managers
People orientation
48. When employees are connected to satisfied with and enthusiastic about their jobs
Decisional roles
Leading
Controlling
Employee Engagement
49. An independent business having fewer than 500 employees that doesn't necessarily engage in any new or innovative practices and has relatively little impact on its industry
Top managers
Small Business
Parochiallism
Environmental complexity
50. The manager makes decisions alone - but explains the reasons to employees; authority is centralised and communication is one way.
Global corporation
Decisions roles
Workforce diveristy
The Persuasive Style