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Test your basic knowledge |
Management
Start Test
Study First
Subject
:
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Cultures in which the key values are deeply held and widely shared
Strong cultures
Management
Contingent workforce
How organizations go global
2. The degree to which managers are concerned with increasing employee job satisfaction - What leadership styles are appropriate - Whether all disagreements--even constructive ones--should be eliminated
Leading
Dimensions of organizational culture
Effectiveness
Top managers
3. Employees - customers - unions - social and political action groups - shareholders - competitors - communities - Trade and industry associations - Suppliers - governments - media.
First-line managers
Organizing
Code of ethics
Organization stakeholders
4. Mentor - dissemination - spokesperson
Sustainability
External factors
Informational roles
Leading
5. Job-specific knowledge and techniques needed to perform work tasks
Multinational corporation (MNC)
The Persuasive Style
Technical skills
Management
6. Planning - Organizing - Leading - Controlling Middle ACHIEVING THE ORGANIZATIONS STATES PURPOSE.
Stability
Efficency
Ethinicity
Four Management Functions
7. Making products domestically and selling them abroad
Exporting
Technical skills
Parochiallism
Franchising
8. The view that managers are directly responsible for an organizations success or failure
Technical skills
Omnipotent view of management
Conceptual skills
Controlling
9. Purchasing materials or labor from around the world wherever it is cheapest
Managerial roles
Global sourcing
Race
Utilitarian view of ethics
10. The degree of change and complexity in an organizations enviroment
Environmental uncertainty
Top managers
Organizing
Scientific management
11. Doing things right or getting the most output from the least amount of inputs
Efficency
Theory of justice view of ethics
Stability
Leading
12. Autocratic - Persuasive - Consultative - Participative - Laissez-Faire
Informational roles
Management Styles
Managers
The Participative Style
13. A partnership between an organization and a foreign company partners in which both share resources and knowledge in developing new products of building production facilities.
Global corporation
Employee Engagement
Global stategic alliance
Informational roles
14. A managers ability to build a power base and establish the right connections
How organizations go global
People orientation
Political skills
Symbolic view of management
15. The characteristics of a population used for purposes of social stuidies
Demographics
Ethinicity
Informational roles
Interpersonal roles
16. A managers ability to analyze and diagnose complex situations
Political skills
Conceptual skills
Interpersonal roles
Controlling
17. 1st Top Managers 2nd Middle managers 3rd First-Line Managers 4th Non managerial employees.
Management levels
Employee Engagement
Environmental complexity
Environmental uncertainty
18. Individuals in an organization who direct the activities of others
Three Characteristics of Organizations
Demographics
Rights view of ethics
Managers
19. Entrepreneur - Disturbance handler - resource allocator - negortiator
Organization stakeholders
Social responsivness
Stakeholders
Decisions roles
20. Minimal Global investment - Global sourcing- exporting and importing - licensing - franchising - strategic alliance - joint venture - foreign subsidiary. - Significant global investment
Rights view of ethics
How organizations go global
Four Management Functions
Technical skills
21. A direct investment in a foreign country that involves setting up a separate and independent facility or office
Organizational culture
Foreign subsidary
Interpersonal roles
Technical skills
22. Any constituencies in an organizations environment that are affected by that organizations decisions and actions
Stakeholders
Omnipotent view of management
Informational roles
Employee Engagement
23. Factors forces situations and events outside the organization that affect its performance
Demographics
External factors
Joint venture
Interpersonal roles
24. A companys ability to achieve its business goals and increase long-term shareholder value by integrating economic - environmental and social opportunities into its business strategies
Sustainability
Three Characteristics of Organizations
Decisional roles
Organizational culture
25. Any type of international company that maintains operations in multiple countries
Multinational corporation (MNC)
Four Management Functions
Environmental complexity
Technical skills
26. Goals - People and Structure
Workforce diveristy
Three Characteristics of Organizations
Controlling
Technology
27. View that says ethical decisions are made in order to respect and protect individual liberties and privileges
Importing
Rights view of ethics
How organizations go global
Global Village
28. Part-time temporary and contract workers who are available for hire on an as-needed basis
Non managerial employees
Omnipotent view of management
Contingent workforce
Global stategic alliance
29. A managers ability to work with understand mentor and motivate other both individually and in groups
Interpersonal skills
Decisional roles
Organizational culture
Conceptual skills
30. The biological heritage (including physical characteristics such as ones skin color and associated traits that people use to identify themselves
Ethinicity
How organizations go global
Licensing
Race
31. The shared values principles traditions and ways of doing things that influence the way organizational members act
Organizational culture
Attention to detial
Social obligation
Informational roles
32. View that says ethical decisions are made solely on the basis of their outcomes or consequences
Stability
Managerial roles
Utilitarian view of ethics
The Persuasive Style
33. When a business firm engages in social actions in response to some popular social need
Non managerial employees
Social responsivness
Controlling
Organizing
34. Any equipment tools or operating methods that are designed to make work more efficient
Global Village
Political skills
Technology
The Laissez-Faire Style
35. Ways in which people in a workforce are similar and different from one another in terms of gender age race sexual orientation ethnicity cultural background and physical abilities and dissablities
Interpersonal roles
Contingent workforce
Managerial roles
Workforce diveristy
36. The use of scientific methods to define the "one best way" for a job to be done - Frederick Winslow Taylor.
Agressiveness
Components of the External Environment
Scientific management
Leading
37. Includes monitoring performance comparing it with goals and correcting any significant deviations
Controlling
Social obligation
Political skills
Informational roles
38. Whether to impose external controls or allow employees to control their own actions - What criteria should be emphasized in employee performance evaluations - What repercussions will occur from exceeding ones budget
Decisional roles
Controlling
Sustainability
Environmental complexity
39. Economic - Global - Political/Legal - Socio cultural - Technological - demographics. In the middle THE ORGANIZATION`
Licensing
Four Management Functions
Components of the External Environment
Workforce diveristy
40. Supervisors responsible for directing the day to day activities of non managerial employees
Managers
First-line managers
Multinational corporation (MNC)
The Autocratic Style
41. The manager makes the final decision after gaining feedback from stakeholders; authority is still somewhat centralised; communication is a two way process.
Leading
The Consultative Style
Innovation and risk taking
First-line managers
42. An agreement in which an organization gives other organization the right for a fee to use its name and operating methods
Franchising
Four Management Functions
Rights view of ethics
Organizing
43. Degree to which employees are aggressive and competitive rather than cooperative
Agressiveness
Ethinicity
Three Characteristics of Organizations
Strong cultures
44. Degree to which organizational decisions and actions emphasize maintaining the status quo
Stability
Organization stakeholders
Controlling
Organizing
45. A set of rules or principles that defines right and wrong conduct
Three Characteristics of Organizations
Code of ethics
Leading
Ethics
46. Includes motivating employees directing the activites of other selecting the most effective communication channel and resolving conflicts
Planning
Rights view of ethics
Global stategic alliance
Leading
47. Individuals who are responsible for making decisions about the direction of the organization and establishing policies that affect all organizational memebers
Social responsibility (corporate social responsibility or CSR)
Environmental complexity
Controlling
Top managers
48. Involving collecting receiving and disseminating information
Planning
Multinational corporation (MNC)
First-line managers
Informational roles
49. A narrow focus in which managers see thing only through their own eyes and from their own perspective
Non managerial employees
Parochiallism
Environmental uncertainty
The Autocratic Style
50. The view that much of an organizations success or failure is due to external forces outside managers control
How organizations go global
Symbolic view of management
Four Management Functions
Stability