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Test your basic knowledge |
Management
Start Test
Study First
Subject
:
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. When employees are connected to satisfied with and enthusiastic about their jobs
Employee Engagement
Exporting
Parochiallism
Stakeholders
2. Includes motivating employees directing the activites of other selecting the most effective communication channel and resolving conflicts
Symbolic view of management
Workforce diveristy
Global sourcing
Leading
3. Doing the right things or completing activities so that organizational goals are attained
Organization
Decisions roles
Effectiveness
Management Styles
4. Degree to which work is organized around team rather than individuals
Interpersonal roles
Team orientation
Employee Engagement
Management
5. A narrow focus in which managers see thing only through their own eyes and from their own perspective
Parochiallism
Social responsibility (corporate social responsibility or CSR)
Environmental uncertainty
Ethics
6. Economic - Global - Political/Legal - Socio cultural - Technological - demographics. In the middle THE ORGANIZATION`
Components of the External Environment
The Laissez-Faire Style
Technical skills
Political skills
7. Managers allow employees to take full responsibility for decisions within their areas; authority is decentralised.
Organizing
Political skills
The Laissez-Faire Style
Scientific management
8. Making products domestically and selling them abroad
External factors
Exporting
Interpersonal roles
Family-friendly benifits
9. People who work directly on a job or task and have no responsibility for overseeing the work of others
First-line managers
Non managerial employees
Organizing
Controlling
10. A partnership between an organization and a foreign company partners in which both share resources and knowledge in developing new products of building production facilities.
Organization stakeholders
Ethinicity
Licensing
Global stategic alliance
11. Acquiring products made abroad and selling them domestically
Organization stakeholders
Four Management Functions
Importing
Efficency
12. Purchasing materials or labor from around the world wherever it is cheapest
Efficency
Outcome orientation
Political skills
Global sourcing
13. An independent business having fewer than 500 employees that doesn't necessarily engage in any new or innovative practices and has relatively little impact on its industry
Small Business
Efficency
How organizations go global
Theory of justice view of ethics
14. Degree to which employees are expected to exhibit precision analysis and attention to detial
Environmental uncertainty
Attention to detial
Stability
Workforce diveristy
15. Any equipment tools or operating methods that are designed to make work more efficient
Management levels
Technology
Efficency
Three Characteristics of Organizations
16. Whether to impose external controls or allow employees to control their own actions - What criteria should be emphasized in employee performance evaluations - What repercussions will occur from exceeding ones budget
Controlling
Theory of justice view of ethics
Interpersonal roles
Managers
17. Includes determining what tasks are to be done who is to do them how the tasks are to be grouped whop reports to whom and who will make decisions
Organizing
Political skills
Interpersonal roles
Controlling
18. When a business firm engages in social actions in response to some popular social need
Team orientation
Global sourcing
Ethinicity
Social responsivness
19. The manager makes the final decision after gaining feedback from stakeholders; authority is still somewhat centralised; communication is a two way process.
The Consultative Style
Decisional roles
Leading
Outcome orientation
20. View that says ethical decisions are made solely on the basis of their outcomes or consequences
Utilitarian view of ethics
Organizing
Organization
Team orientation
21. Minimal Global investment - Global sourcing- exporting and importing - licensing - franchising - strategic alliance - joint venture - foreign subsidiary. - Significant global investment
Leading
Management Styles
How organizations go global
Transnational (border less) organization
22. A direct investment in a foreign country that involves setting up a separate and independent facility or office
The Persuasive Style
External factors
Foreign subsidary
Rights view of ethics
23. When a business firm engages in social actions because of its obligation to meet certain economic and legal responsibilities
Symbolic view of management
Social obligation
Components of the External Environment
Omnipotent view of management
24. Part-time temporary and contract workers who are available for hire on an as-needed basis
Interpersonal skills
Global corporation
Contingent workforce
The Laissez-Faire Style
25. Employees - customers - unions - social and political action groups - shareholders - competitors - communities - Trade and industry associations - Suppliers - governments - media.
Organization stakeholders
Environmental complexity
Sustainability
Conceptual skills
26. Any constituencies in an organizations environment that are affected by that organizations decisions and actions
Stakeholders
Environmental uncertainty
Global stategic alliance
Technology
27. Any type of international company that maintains operations in multiple countries
Multinational corporation (MNC)
Social responsibility (corporate social responsibility or CSR)
Omnipotent view of management
Four Management Functions
28. The biological heritage (including physical characteristics such as ones skin color and associated traits that people use to identify themselves
Race
The Consultative Style
Small Business
Social responsibility (corporate social responsibility or CSR)
29. Individuals who are typically responsible for translating goals set by top managers into specific details that lower-level managers wills see get done
External factors
Workforce diveristy
Middle Managers
Attention to detial
30. An MNC that decentralizes management and other decisions to the local country where its doing business
Race
Planning
Multi domestic corporation
Employee Engagement
31. The view that managers are directly responsible for an organizations success or failure
Middle Managers
Team orientation
Multi domestic corporation
Omnipotent view of management
32. Job-specific knowledge and techniques needed to perform work tasks
Political skills
Technical skills
Race
Global stategic alliance
33. Social traits such as ones cultural background or allegiance that are shared by a human population
Ethinicity
Stability
Rights view of ethics
Organizing
34. The manager encourages employees to become actively involved in the decision-making process; authority is decentralised and communication is a two way process.
The Participative Style
Demographics
Technical skills
Leading
35. A structural arrangement for global organizations that eliminates artificial geographical barries
The Consultative Style
Demographics
Transnational (border less) organization
Managers
36. The view that much of an organizations success or failure is due to external forces outside managers control
Global corporation
Symbolic view of management
Global stategic alliance
Innovation and risk taking
37. A boundary less world where goods and services are produced and marketed worlwide
Managers
Sustainability
Global Village
Exporting
38. Includes defining goals establishing strategy and developing plans to coordinate activites
Joint venture
Planning
Decisional roles
Global stategic alliance
39. Degree to which organizational decisions and actions emphasize maintaining the status quo
Family-friendly benifits
Stability
Organizing
Global Village
40. The process of getting things done effectively efficiently through and with other people
Environmental uncertainty
Strong cultures
Conceptual skills
Management
41. An agreement in which an organization gives another the right for a fee to make or sell its products using its technology or product specifications
Interpersonal skills
Joint venture
Demographics
Licensing
42. Degree to which management decision take into account the effects on people in the organization
People orientation
Small Business
First-line managers
Interpersonal roles
43. Factors forces situations and events outside the organization that affect its performance
External factors
Sustainability
Organizing
Interpersonal roles
44. A managers ability to build a power base and establish the right connections
Code of ethics
Environmental complexity
Political skills
How organizations go global
45. Figurehead - leader - liaison
Controlling
Interpersonal roles
Foreign subsidary
Exporting
46. A companys ability to achieve its business goals and increase long-term shareholder value by integrating economic - environmental and social opportunities into its business strategies
Interpersonal roles
Sustainability
Family-friendly benifits
Four Management Functions
47. Doing things right or getting the most output from the least amount of inputs
The Participative Style
Management Styles
Efficency
Rights view of ethics
48. The degree of change and complexity in an organizations enviroment
Political skills
Global sourcing
Middle Managers
Environmental uncertainty
49. Individuals in an organization who direct the activities of others
Social obligation
Managers
The Laissez-Faire Style
Organization
50. Cultures in which the key values are deeply held and widely shared
Licensing
Ethinicity
Theory of justice view of ethics
Strong cultures