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Test your basic knowledge |
Management
Start Test
Study First
Subject
:
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Includes monitoring performance comparing it with goals and correcting any significant deviations
Innovation and risk taking
The Consultative Style
Controlling
Managers
2. View that says ethical decisions are made in order to respect and protect individual liberties and privileges
Social responsibility (corporate social responsibility or CSR)
Ethics
The Laissez-Faire Style
Rights view of ethics
3. People who work directly on a job or task and have no responsibility for overseeing the work of others
Scientific management
Agressiveness
How organizations go global
Non managerial employees
4. A boundary less world where goods and services are produced and marketed worlwide
Environmental complexity
Stability
Global Village
Technical skills
5. An independent business having fewer than 500 employees that doesn't necessarily engage in any new or innovative practices and has relatively little impact on its industry
Planning
Agressiveness
Small Business
Employee Engagement
6. Degree to which work is organized around team rather than individuals
Planning
Team orientation
Informational roles
Social obligation
7. The process of getting things done effectively efficiently through and with other people
Ethinicity
Management
First-line managers
Joint venture
8. Entrepreneur - Disturbance handler - resource allocator - negortiator
Team orientation
Decisions roles
Informational roles
Ethinicity
9. Degree to which management decision take into account the effects on people in the organization
People orientation
Interpersonal skills
Interpersonal roles
Sustainability
10. Doing things right or getting the most output from the least amount of inputs
Technical skills
First-line managers
Efficency
Agressiveness
11. The manager makes decisions alone - but explains the reasons to employees; authority is centralised and communication is one way.
The Persuasive Style
Middle Managers
Management Styles
Components of the External Environment
12. An agreement in which an organization gives other organization the right for a fee to use its name and operating methods
Scientific management
Franchising
Global Village
The Laissez-Faire Style
13. The use of scientific methods to define the "one best way" for a job to be done - Frederick Winslow Taylor.
How organizations go global
Scientific management
Code of ethics
Effectiveness
14. Any constituencies in an organizations environment that are affected by that organizations decisions and actions
Interpersonal roles
Stakeholders
Efficency
Team orientation
15. A business firms intention beyond its legal and economic obligations to do the right things act in ways that are good for society
Franchising
Theory of justice view of ethics
Social responsibility (corporate social responsibility or CSR)
Outcome orientation
16. Job-specific knowledge and techniques needed to perform work tasks
Environmental complexity
Technical skills
Contingent workforce
Theory of justice view of ethics
17. A narrow focus in which managers see thing only through their own eyes and from their own perspective
External factors
Utilitarian view of ethics
Controlling
Parochiallism
18. Social traits such as ones cultural background or allegiance that are shared by a human population
Employee Engagement
The Autocratic Style
Ethinicity
Race
19. Employees - customers - unions - social and political action groups - shareholders - competitors - communities - Trade and industry associations - Suppliers - governments - media.
The Persuasive Style
Licensing
Multinational corporation (MNC)
Organization stakeholders
20. The degree of change and complexity in an organizations enviroment
Employee Engagement
External factors
Decisions roles
Environmental uncertainty
21. When a business firm engages in social actions in response to some popular social need
Ethinicity
Scientific management
Middle Managers
Social responsivness
22. A companys ability to achieve its business goals and increase long-term shareholder value by integrating economic - environmental and social opportunities into its business strategies
Sustainability
Ethinicity
Organization stakeholders
Global stategic alliance
23. Minimal Global investment - Global sourcing- exporting and importing - licensing - franchising - strategic alliance - joint venture - foreign subsidiary. - Significant global investment
Environmental uncertainty
Social responsibility (corporate social responsibility or CSR)
Joint venture
How organizations go global
24. Any type of international company that maintains operations in multiple countries
Global Village
Global sourcing
Multinational corporation (MNC)
Political skills
25. Attention to detail - innovation and risk taking - stability - aggressiveness - team orientation - people orientation - outcome orientation.
Team orientation
Race
Dimensions of organizational culture
Decisions roles
26. Ways in which people in a workforce are similar and different from one another in terms of gender age race sexual orientation ethnicity cultural background and physical abilities and dissablities
Environmental complexity
Social obligation
Stability
Workforce diveristy
27. Figurehead - leader - liaison
Social responsivness
Multinational corporation (MNC)
Interpersonal roles
Management
28. Managers allow employees to take full responsibility for decisions within their areas; authority is decentralised.
Social responsibility (corporate social responsibility or CSR)
The Laissez-Faire Style
Scientific management
Four Management Functions
29. Degree to which managers focus on results or outcomes rather than on how these outcomes are achived
Three Characteristics of Organizations
Code of ethics
Outcome orientation
Transnational (border less) organization
30. When a business firm engages in social actions because of its obligation to meet certain economic and legal responsibilities
The Laissez-Faire Style
Management Styles
Technology
Social obligation
31. A formal document that states an organizations primary values and the ethical rules its expects managers and non managerial employees to follow
Management
Managerial roles
Social responsivness
Code of ethics
32. Includes defining goals establishing strategy and developing plans to coordinate activites
Planning
Multi domestic corporation
The Consultative Style
Attention to detial
33. View that says ethical decisions are made solely on the basis of their outcomes or consequences
Utilitarian view of ethics
Leading
Global stategic alliance
Leading
34. Includes determining what tasks are to be done who is to do them how the tasks are to be grouped whop reports to whom and who will make decisions
Omnipotent view of management
Organizing
Agressiveness
Stakeholders
35. Acquiring products made abroad and selling them domestically
Components of the External Environment
Planning
Ethics
Importing
36. Supervisors responsible for directing the day to day activities of non managerial employees
Omnipotent view of management
First-line managers
Family-friendly benifits
Planning
37. The biological heritage (including physical characteristics such as ones skin color and associated traits that people use to identify themselves
The Laissez-Faire Style
Race
Multi domestic corporation
Controlling
38. Economic - Global - Political/Legal - Socio cultural - Technological - demographics. In the middle THE ORGANIZATION`
Interpersonal roles
Three Characteristics of Organizations
Components of the External Environment
Utilitarian view of ethics
39. The manager encourages employees to become actively involved in the decision-making process; authority is decentralised and communication is a two way process.
Components of the External Environment
Controlling
Organization stakeholders
The Participative Style
40. An agreement in which an organization gives another the right for a fee to make or sell its products using its technology or product specifications
Race
Organizing
The Laissez-Faire Style
Licensing
41. A partnership between an organization and a foreign company partners in which both share resources and knowledge in developing new products of building production facilities.
Social obligation
Employee Engagement
Managers
Global stategic alliance
42. A systematic arrangement of people brought together to accomplish some specific purpose
Family-friendly benifits
Organization
Environmental complexity
Importing
43. An MNC that decentralizes management and other decisions to the local country where its doing business
Political skills
Multi domestic corporation
Contingent workforce
Agressiveness
44. Degree to which organizational decisions and actions emphasize maintaining the status quo
Stability
Strong cultures
Sustainability
Four Management Functions
45. Doing the right things or completing activities so that organizational goals are attained
Ethics
Four Management Functions
Effectiveness
Components of the External Environment
46. Specific categories of managerial behavior often grouped around interpersonal relationships information transfer and decision making
Multinational corporation (MNC)
Small Business
Symbolic view of management
Managerial roles
47. Individuals in an organization who direct the activities of others
Sustainability
Controlling
Three Characteristics of Organizations
Managers
48. The degree to which managers are concerned with increasing employee job satisfaction - What leadership styles are appropriate - Whether all disagreements--even constructive ones--should be eliminated
Sustainability
Efficency
People orientation
Leading
49. Involving collecting receiving and disseminating information
Informational roles
Decisional roles
Social responsivness
Small Business
50. Cultures in which the key values are deeply held and widely shared
Rights view of ethics
Controlling
Managers
Strong cultures