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Test your basic knowledge |
Management
Start Test
Study First
Subject
:
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. A companys ability to achieve its business goals and increase long-term shareholder value by integrating economic - environmental and social opportunities into its business strategies
First-line managers
Sustainability
Interpersonal skills
Ethinicity
2. A formal document that states an organizations primary values and the ethical rules its expects managers and non managerial employees to follow
Controlling
Code of ethics
Social responsivness
Management Styles
3. A managers ability to work with understand mentor and motivate other both individually and in groups
External factors
Interpersonal skills
The Laissez-Faire Style
Global stategic alliance
4. The manager makes all decisions alone - with centralised authority and one-way communication.
The Autocratic Style
Environmental complexity
Social responsivness
Effectiveness
5. Social traits such as ones cultural background or allegiance that are shared by a human population
Ethinicity
Organizational culture
Organization stakeholders
Symbolic view of management
6. Includes motivating employees directing the activites of other selecting the most effective communication channel and resolving conflicts
Stakeholders
Leading
Attention to detial
Transnational (border less) organization
7. A systematic arrangement of people brought together to accomplish some specific purpose
Organization
Importing
Demographics
Organization stakeholders
8. Any constituencies in an organizations environment that are affected by that organizations decisions and actions
Organizing
Controlling
Licensing
Stakeholders
9. The use of scientific methods to define the "one best way" for a job to be done - Frederick Winslow Taylor.
Scientific management
Stakeholders
Exporting
Global stategic alliance
10. Supervisors responsible for directing the day to day activities of non managerial employees
Social responsibility (corporate social responsibility or CSR)
First-line managers
Organizing
Stakeholders
11. The view that much of an organizations success or failure is due to external forces outside managers control
Symbolic view of management
Interpersonal roles
Interpersonal skills
Dimensions of organizational culture
12. An MNC that decentralizes management and other decisions to the local country where its doing business
Management Styles
Employee Engagement
Leading
Multi domestic corporation
13. Employees - customers - unions - social and political action groups - shareholders - competitors - communities - Trade and industry associations - Suppliers - governments - media.
Symbolic view of management
Stability
Organization stakeholders
Social responsibility (corporate social responsibility or CSR)
14. Entailing making decisions or choices
Ethinicity
Decisional roles
Parochiallism
Race
15. Whether to impose external controls or allow employees to control their own actions - What criteria should be emphasized in employee performance evaluations - What repercussions will occur from exceeding ones budget
Family-friendly benifits
Dimensions of organizational culture
Controlling
Managers
16. Factors forces situations and events outside the organization that affect its performance
External factors
Controlling
The Autocratic Style
Interpersonal roles
17. A set of rules or principles that defines right and wrong conduct
Demographics
Ethics
Race
The Participative Style
18. View that says ethical decisions are made solely on the basis of their outcomes or consequences
Decisional roles
Omnipotent view of management
Utilitarian view of ethics
Social obligation
19. Degree to which management decision take into account the effects on people in the organization
Multinational corporation (MNC)
First-line managers
People orientation
Transnational (border less) organization
20. A partnership between an organization and a foreign company partners in which both share resources and knowledge in developing new products of building production facilities.
Global stategic alliance
External factors
Attention to detial
Interpersonal roles
21. A direct investment in a foreign country that involves setting up a separate and independent facility or office
Foreign subsidary
Multi domestic corporation
Transnational (border less) organization
Sustainability
22. Any equipment tools or operating methods that are designed to make work more efficient
Leading
Stakeholders
Sustainability
Technology
23. The degree of risk that plans should contain - Whether plans should be developed by individuals or teams - The degree of environmental scanning in which management will engage
Middle Managers
Omnipotent view of management
Agressiveness
Planning
24. A narrow focus in which managers see thing only through their own eyes and from their own perspective
Parochiallism
Controlling
Joint venture
Management
25. How much autonomy should be designed into employees jobs - Whether task should be done by individuals or in teams - The degree to which department managers interact with each other
Organizing
The Participative Style
Contingent workforce
Multinational corporation (MNC)
26. The manager makes decisions alone - but explains the reasons to employees; authority is centralised and communication is one way.
Global sourcing
Interpersonal roles
Environmental uncertainty
The Persuasive Style
27. Planning - Organizing - Leading - Controlling Middle ACHIEVING THE ORGANIZATIONS STATES PURPOSE.
Global stategic alliance
Efficency
Four Management Functions
Utilitarian view of ethics
28. Involving collecting receiving and disseminating information
Informational roles
Social responsivness
Managerial roles
Organizational culture
29. The manager encourages employees to become actively involved in the decision-making process; authority is decentralised and communication is a two way process.
Political skills
Leading
First-line managers
The Participative Style
30. An independent business having fewer than 500 employees that doesn't necessarily engage in any new or innovative practices and has relatively little impact on its industry
Planning
Small Business
Interpersonal skills
How organizations go global
31. Mentor - dissemination - spokesperson
Organization stakeholders
Race
Attention to detial
Informational roles
32. A specific type of strategic alliance in which the partners agree to form a separate independent organization for some business purpose.
Joint venture
Global sourcing
Dimensions of organizational culture
Agressiveness
33. A boundary less world where goods and services are produced and marketed worlwide
Political skills
Global Village
Sustainability
The Autocratic Style
34. Doing things right or getting the most output from the least amount of inputs
Agressiveness
The Consultative Style
Leading
Efficency
35. Managers allow employees to take full responsibility for decisions within their areas; authority is decentralised.
Organization
The Laissez-Faire Style
Planning
Global corporation
36. Cultures in which the key values are deeply held and widely shared
Organizational culture
Innovation and risk taking
Joint venture
Strong cultures
37. Degree to which employees are aggressive and competitive rather than cooperative
Strong cultures
Agressiveness
Global Village
Organization
38. Doing the right things or completing activities so that organizational goals are attained
Joint venture
Effectiveness
Symbolic view of management
Planning
39. A managers ability to analyze and diagnose complex situations
Symbolic view of management
Social obligation
Conceptual skills
Efficency
40. Ways in which people in a workforce are similar and different from one another in terms of gender age race sexual orientation ethnicity cultural background and physical abilities and dissablities
Transnational (border less) organization
Effectiveness
Workforce diveristy
Managers
41. The biological heritage (including physical characteristics such as ones skin color and associated traits that people use to identify themselves
Planning
Race
Environmental uncertainty
Three Characteristics of Organizations
42. Individuals who are responsible for making decisions about the direction of the organization and establishing policies that affect all organizational memebers
Symbolic view of management
Informational roles
Top managers
Global corporation
43. Individuals who are typically responsible for translating goals set by top managers into specific details that lower-level managers wills see get done
Middle Managers
Three Characteristics of Organizations
Interpersonal roles
Family-friendly benifits
44. Attention to detail - innovation and risk taking - stability - aggressiveness - team orientation - people orientation - outcome orientation.
Sustainability
Global corporation
Organizing
Dimensions of organizational culture
45. Figurehead - leader - liaison
Global sourcing
Interpersonal roles
Transnational (border less) organization
Attention to detial
46. 1st Top Managers 2nd Middle managers 3rd First-Line Managers 4th Non managerial employees.
Management levels
Controlling
The Autocratic Style
Rights view of ethics
47. The degree of change and complexity in an organizations enviroment
Team orientation
Environmental uncertainty
Innovation and risk taking
People orientation
48. Job-specific knowledge and techniques needed to perform work tasks
Organizing
Parochiallism
Managers
Technical skills
49. Includes monitoring performance comparing it with goals and correcting any significant deviations
Controlling
Technology
Middle Managers
Social responsivness
50. Making products domestically and selling them abroad
Demographics
Exporting
Managers
Organizational culture