SUBJECTS
|
BROWSE
|
CAREER CENTER
|
POPULAR
|
JOIN
|
LOGIN
Business Skills
|
Soft Skills
|
Basic Literacy
|
Certifications
About
|
Help
|
Privacy
|
Terms
|
Email
Search
Test your basic knowledge |
Management
Start Test
Study First
Subject
:
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Managers allow employees to take full responsibility for decisions within their areas; authority is decentralised.
Employee Engagement
The Laissez-Faire Style
Outcome orientation
Foreign subsidary
2. The shared values principles traditions and ways of doing things that influence the way organizational members act
Managers
Social responsibility (corporate social responsibility or CSR)
Organizational culture
Ethics
3. Includes defining goals establishing strategy and developing plans to coordinate activites
Four Management Functions
Demographics
Planning
Multinational corporation (MNC)
4. An MNC that decentralizes management and other decisions to the local country where its doing business
Multi domestic corporation
Utilitarian view of ethics
Leading
Four Management Functions
5. Figurehead - leader - liaison
Three Characteristics of Organizations
Scientific management
Interpersonal roles
Attention to detial
6. Includes determining what tasks are to be done who is to do them how the tasks are to be grouped whop reports to whom and who will make decisions
Planning
Family-friendly benifits
Organizing
Demographics
7. Ways in which people in a workforce are similar and different from one another in terms of gender age race sexual orientation ethnicity cultural background and physical abilities and dissablities
Ethics
The Laissez-Faire Style
Decisional roles
Workforce diveristy
8. Involving collecting receiving and disseminating information
Organization
Contingent workforce
Informational roles
Environmental complexity
9. The manager encourages employees to become actively involved in the decision-making process; authority is decentralised and communication is a two way process.
The Participative Style
Conceptual skills
Small Business
Efficency
10. 1st Top Managers 2nd Middle managers 3rd First-Line Managers 4th Non managerial employees.
Informational roles
Ethics
The Laissez-Faire Style
Management levels
11. Social traits such as ones cultural background or allegiance that are shared by a human population
Controlling
The Autocratic Style
Planning
Ethinicity
12. A managers ability to analyze and diagnose complex situations
Innovation and risk taking
Race
Conceptual skills
Multi domestic corporation
13. A managers ability to build a power base and establish the right connections
Political skills
Leading
Family-friendly benifits
Organization
14. View that says ethical decisions are made in order to enforce rules fairly and impartially
Environmental uncertainty
Family-friendly benifits
Organizing
Theory of justice view of ethics
15. A structural arrangement for global organizations that eliminates artificial geographical barries
Top managers
Scientific management
Transnational (border less) organization
Foreign subsidary
16. View that says ethical decisions are made solely on the basis of their outcomes or consequences
Utilitarian view of ethics
Sustainability
Decisions roles
Employee Engagement
17. Any equipment tools or operating methods that are designed to make work more efficient
Technology
Sustainability
The Laissez-Faire Style
Managers
18. Benefits that provide a wide range of scheduling options and allow employees more flexibility at work accommodating their needs for work-life balance
Political skills
Controlling
Family-friendly benifits
Environmental uncertainty
19. A narrow focus in which managers see thing only through their own eyes and from their own perspective
Joint venture
Middle Managers
Symbolic view of management
Parochiallism
20. The degree to which managers are concerned with increasing employee job satisfaction - What leadership styles are appropriate - Whether all disagreements--even constructive ones--should be eliminated
First-line managers
Franchising
Leading
Management
21. A managers ability to work with understand mentor and motivate other both individually and in groups
Licensing
Interpersonal skills
Leading
Small Business
22. People who work directly on a job or task and have no responsibility for overseeing the work of others
Top managers
The Persuasive Style
Non managerial employees
Importing
23. Factors forces situations and events outside the organization that affect its performance
Efficency
External factors
The Participative Style
Agressiveness
24. The characteristics of a population used for purposes of social stuidies
Controlling
Dimensions of organizational culture
Exporting
Demographics
25. The degree of change and complexity in an organizations enviroment
External factors
Joint venture
Exporting
Environmental uncertainty
26. The process of getting things done effectively efficiently through and with other people
Management
Licensing
Controlling
Organization stakeholders
27. The use of scientific methods to define the "one best way" for a job to be done - Frederick Winslow Taylor.
Global Village
Code of ethics
Scientific management
Management levels
28. Attention to detail - innovation and risk taking - stability - aggressiveness - team orientation - people orientation - outcome orientation.
Top managers
Organizing
Stakeholders
Dimensions of organizational culture
29. A formal document that states an organizations primary values and the ethical rules its expects managers and non managerial employees to follow
Code of ethics
Organizing
Managerial roles
Management levels
30. An agreement in which an organization gives other organization the right for a fee to use its name and operating methods
Interpersonal roles
Franchising
Four Management Functions
Stability
31. Doing things right or getting the most output from the least amount of inputs
Franchising
Controlling
Efficency
Foreign subsidary
32. Goals - People and Structure
Franchising
Technical skills
Three Characteristics of Organizations
How organizations go global
33. Degree to which work is organized around team rather than individuals
Licensing
Team orientation
Middle Managers
Organization stakeholders
34. Includes motivating employees directing the activites of other selecting the most effective communication channel and resolving conflicts
How organizations go global
Leading
Code of ethics
Interpersonal skills
35. Autocratic - Persuasive - Consultative - Participative - Laissez-Faire
Management Styles
Foreign subsidary
Efficency
Dimensions of organizational culture
36. Supervisors responsible for directing the day to day activities of non managerial employees
Sustainability
First-line managers
Exporting
Interpersonal roles
37. The view that much of an organizations success or failure is due to external forces outside managers control
Social obligation
Demographics
Technical skills
Symbolic view of management
38. Minimal Global investment - Global sourcing- exporting and importing - licensing - franchising - strategic alliance - joint venture - foreign subsidiary. - Significant global investment
How organizations go global
Leading
Management levels
The Consultative Style
39. Degree to which organizational decisions and actions emphasize maintaining the status quo
Leading
Franchising
Stability
Political skills
40. Entrepreneur - Disturbance handler - resource allocator - negortiator
How organizations go global
Decisions roles
Management
Interpersonal roles
41. How much autonomy should be designed into employees jobs - Whether task should be done by individuals or in teams - The degree to which department managers interact with each other
Franchising
Contingent workforce
Stakeholders
Organizing
42. A systematic arrangement of people brought together to accomplish some specific purpose
Three Characteristics of Organizations
Organization
Organizing
Race
43. Planning - Organizing - Leading - Controlling Middle ACHIEVING THE ORGANIZATIONS STATES PURPOSE.
Four Management Functions
Licensing
Technical skills
Code of ethics
44. The biological heritage (including physical characteristics such as ones skin color and associated traits that people use to identify themselves
The Participative Style
Environmental complexity
Scientific management
Race
45. Degree to which employees are encouraged to be innovative and take risks
Licensing
Conceptual skills
Innovation and risk taking
The Participative Style
46. Any constituencies in an organizations environment that are affected by that organizations decisions and actions
Leading
Franchising
Organizing
Stakeholders
47. When employees are connected to satisfied with and enthusiastic about their jobs
Components of the External Environment
Employee Engagement
Global stategic alliance
Innovation and risk taking
48. When a business firm engages in social actions in response to some popular social need
Controlling
Franchising
Middle Managers
Social responsivness
49. A set of rules or principles that defines right and wrong conduct
Agressiveness
Ethics
Utilitarian view of ethics
Omnipotent view of management
50. Involving people (subordinates and persons outside the organization) and other duties that are ceremonial and symbolic in nature
Multi domestic corporation
Omnipotent view of management
Strong cultures
Interpersonal roles