SUBJECTS
|
BROWSE
|
CAREER CENTER
|
POPULAR
|
JOIN
|
LOGIN
Business Skills
|
Soft Skills
|
Basic Literacy
|
Certifications
About
|
Help
|
Privacy
|
Terms
|
Email
Search
Test your basic knowledge |
Management
Start Test
Study First
Subject
:
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. A set of rules or principles that defines right and wrong conduct
Global corporation
Ethics
Global Village
Stakeholders
2. The use of scientific methods to define the "one best way" for a job to be done - Frederick Winslow Taylor.
Scientific management
Franchising
The Consultative Style
Multinational corporation (MNC)
3. A narrow focus in which managers see thing only through their own eyes and from their own perspective
Parochiallism
Multinational corporation (MNC)
Informational roles
Sustainability
4. Individuals in an organization who direct the activities of others
Joint venture
Social responsivness
Sustainability
Managers
5. An agreement in which an organization gives other organization the right for a fee to use its name and operating methods
Political skills
Environmental complexity
Franchising
Organization
6. A direct investment in a foreign country that involves setting up a separate and independent facility or office
How organizations go global
Sustainability
Team orientation
Foreign subsidary
7. Includes defining goals establishing strategy and developing plans to coordinate activites
Leading
Interpersonal roles
Utilitarian view of ethics
Planning
8. Individuals who are typically responsible for translating goals set by top managers into specific details that lower-level managers wills see get done
Planning
The Consultative Style
Middle Managers
Dimensions of organizational culture
9. Degree to which employees are encouraged to be innovative and take risks
Innovation and risk taking
Organizational culture
Agressiveness
Environmental uncertainty
10. Purchasing materials or labor from around the world wherever it is cheapest
Global sourcing
Organizing
Efficency
Utilitarian view of ethics
11. A specific type of strategic alliance in which the partners agree to form a separate independent organization for some business purpose.
Multinational corporation (MNC)
The Autocratic Style
Management
Joint venture
12. The manager makes decisions alone - but explains the reasons to employees; authority is centralised and communication is one way.
Multi domestic corporation
Organization stakeholders
The Persuasive Style
Importing
13. An agreement in which an organization gives another the right for a fee to make or sell its products using its technology or product specifications
Ethics
Global stategic alliance
Planning
Licensing
14. Includes motivating employees directing the activites of other selecting the most effective communication channel and resolving conflicts
Leading
Multinational corporation (MNC)
Code of ethics
Management Styles
15. Mentor - dissemination - spokesperson
Three Characteristics of Organizations
Informational roles
Licensing
Organizing
16. Doing things right or getting the most output from the least amount of inputs
Managerial roles
Informational roles
Organizing
Efficency
17. The process of getting things done effectively efficiently through and with other people
Interpersonal roles
Decisional roles
Management
Omnipotent view of management
18. An MNC that centralizes management and other decisions in the home country
Global corporation
Efficency
External factors
Race
19. Entailing making decisions or choices
Decisional roles
Contingent workforce
The Persuasive Style
Global Village
20. People who work directly on a job or task and have no responsibility for overseeing the work of others
Non managerial employees
Organizational culture
Licensing
Scientific management
21. Autocratic - Persuasive - Consultative - Participative - Laissez-Faire
Workforce diveristy
How organizations go global
Franchising
Management Styles
22. How much autonomy should be designed into employees jobs - Whether task should be done by individuals or in teams - The degree to which department managers interact with each other
Strong cultures
Organizing
Managers
Management Styles
23. When a business firm engages in social actions because of its obligation to meet certain economic and legal responsibilities
Management Styles
Social obligation
Social responsivness
Management levels
24. A boundary less world where goods and services are produced and marketed worlwide
Global Village
Technical skills
Social responsibility (corporate social responsibility or CSR)
Management
25. The degree to which managers are concerned with increasing employee job satisfaction - What leadership styles are appropriate - Whether all disagreements--even constructive ones--should be eliminated
Interpersonal roles
Stability
Leading
Effectiveness
26. Acquiring products made abroad and selling them domestically
Importing
Strong cultures
Interpersonal skills
Theory of justice view of ethics
27. Degree to which employees are aggressive and competitive rather than cooperative
Global corporation
Agressiveness
Foreign subsidary
Exporting
28. Supervisors responsible for directing the day to day activities of non managerial employees
First-line managers
Decisions roles
Organization stakeholders
Global corporation
29. Doing the right things or completing activities so that organizational goals are attained
Effectiveness
Code of ethics
Controlling
External factors
30. Planning - Organizing - Leading - Controlling Middle ACHIEVING THE ORGANIZATIONS STATES PURPOSE.
Conceptual skills
Four Management Functions
People orientation
Ethics
31. Employees - customers - unions - social and political action groups - shareholders - competitors - communities - Trade and industry associations - Suppliers - governments - media.
Organization stakeholders
Workforce diveristy
The Laissez-Faire Style
Leading
32. Cultures in which the key values are deeply held and widely shared
Importing
Social responsibility (corporate social responsibility or CSR)
Strong cultures
Organizing
33. The characteristics of a population used for purposes of social stuidies
Contingent workforce
Four Management Functions
Organization stakeholders
Demographics
34. Degree to which managers focus on results or outcomes rather than on how these outcomes are achived
Management levels
Controlling
Four Management Functions
Outcome orientation
35. Degree to which employees are expected to exhibit precision analysis and attention to detial
The Autocratic Style
Symbolic view of management
Organizational culture
Attention to detial
36. A systematic arrangement of people brought together to accomplish some specific purpose
Efficency
Leading
Outcome orientation
Organization
37. Factors forces situations and events outside the organization that affect its performance
Sustainability
External factors
Efficency
Multinational corporation (MNC)
38. A managers ability to build a power base and establish the right connections
Political skills
Rights view of ethics
Decisional roles
Small Business
39. The manager makes the final decision after gaining feedback from stakeholders; authority is still somewhat centralised; communication is a two way process.
Social obligation
Innovation and risk taking
The Consultative Style
Licensing
40. An independent business having fewer than 500 employees that doesn't necessarily engage in any new or innovative practices and has relatively little impact on its industry
Leading
Ethics
Middle Managers
Small Business
41. 1st Top Managers 2nd Middle managers 3rd First-Line Managers 4th Non managerial employees.
Decisional roles
Three Characteristics of Organizations
Management levels
Planning
42. Involving people (subordinates and persons outside the organization) and other duties that are ceremonial and symbolic in nature
Stakeholders
Stability
Interpersonal roles
The Persuasive Style
43. Individuals who are responsible for making decisions about the direction of the organization and establishing policies that affect all organizational memebers
The Laissez-Faire Style
Planning
Top managers
Agressiveness
44. Figurehead - leader - liaison
Interpersonal roles
Agressiveness
Joint venture
Social obligation
45. View that says ethical decisions are made in order to respect and protect individual liberties and privileges
Theory of justice view of ethics
Social obligation
Leading
Rights view of ethics
46. The number of components in an organizations environment and the extent of knowledge that the organizations has about those components
Demographics
Decisions roles
Scientific management
Environmental complexity
47. Includes monitoring performance comparing it with goals and correcting any significant deviations
Middle Managers
Informational roles
Organization
Controlling
48. A managers ability to analyze and diagnose complex situations
Team orientation
Social responsibility (corporate social responsibility or CSR)
Conceptual skills
Organization
49. Part-time temporary and contract workers who are available for hire on an as-needed basis
The Consultative Style
Theory of justice view of ethics
Outcome orientation
Contingent workforce
50. View that says ethical decisions are made solely on the basis of their outcomes or consequences
Utilitarian view of ethics
Stability
Agressiveness
Environmental uncertainty