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Test your basic knowledge |
Management
Start Test
Study First
Subject
:
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. A narrow focus in which managers see thing only through their own eyes and from their own perspective
Scientific management
Ethics
Organizing
Parochiallism
2. Individuals in an organization who direct the activities of others
Interpersonal roles
Exporting
Managers
Planning
3. Supervisors responsible for directing the day to day activities of non managerial employees
Planning
Management Styles
Interpersonal skills
First-line managers
4. Cultures in which the key values are deeply held and widely shared
Demographics
Strong cultures
Workforce diveristy
Rights view of ethics
5. A boundary less world where goods and services are produced and marketed worlwide
Franchising
Informational roles
Non managerial employees
Global Village
6. Degree to which employees are encouraged to be innovative and take risks
Informational roles
Theory of justice view of ethics
Attention to detial
Innovation and risk taking
7. Minimal Global investment - Global sourcing- exporting and importing - licensing - franchising - strategic alliance - joint venture - foreign subsidiary. - Significant global investment
Scientific management
How organizations go global
Top managers
Controlling
8. Ways in which people in a workforce are similar and different from one another in terms of gender age race sexual orientation ethnicity cultural background and physical abilities and dissablities
Workforce diveristy
The Consultative Style
Controlling
Joint venture
9. The degree of risk that plans should contain - Whether plans should be developed by individuals or teams - The degree of environmental scanning in which management will engage
Interpersonal skills
Planning
Stakeholders
Decisional roles
10. A structural arrangement for global organizations that eliminates artificial geographical barries
Transnational (border less) organization
Sustainability
Scientific management
Leading
11. Purchasing materials or labor from around the world wherever it is cheapest
Employee Engagement
Global sourcing
Small Business
Importing
12. Goals - People and Structure
Informational roles
Three Characteristics of Organizations
Leading
Management Styles
13. An MNC that centralizes management and other decisions in the home country
The Autocratic Style
Non managerial employees
Attention to detial
Global corporation
14. A direct investment in a foreign country that involves setting up a separate and independent facility or office
Global Village
Ethics
Stakeholders
Foreign subsidary
15. Degree to which work is organized around team rather than individuals
Non managerial employees
Social obligation
Team orientation
Multinational corporation (MNC)
16. Any type of international company that maintains operations in multiple countries
Multi domestic corporation
Multinational corporation (MNC)
Code of ethics
Dimensions of organizational culture
17. Job-specific knowledge and techniques needed to perform work tasks
Organization stakeholders
Technical skills
Global Village
Utilitarian view of ethics
18. An agreement in which an organization gives another the right for a fee to make or sell its products using its technology or product specifications
Planning
Dimensions of organizational culture
Licensing
Multi domestic corporation
19. View that says ethical decisions are made solely on the basis of their outcomes or consequences
Scientific management
Utilitarian view of ethics
The Autocratic Style
Parochiallism
20. Acquiring products made abroad and selling them domestically
Importing
Political skills
Team orientation
Stakeholders
21. The manager makes decisions alone - but explains the reasons to employees; authority is centralised and communication is one way.
Rights view of ethics
People orientation
The Persuasive Style
Effectiveness
22. A managers ability to build a power base and establish the right connections
Organization
Multi domestic corporation
Political skills
Controlling
23. View that says ethical decisions are made in order to respect and protect individual liberties and privileges
Scientific management
Rights view of ethics
The Autocratic Style
Ethinicity
24. 1st Top Managers 2nd Middle managers 3rd First-Line Managers 4th Non managerial employees.
Global corporation
Transnational (border less) organization
People orientation
Management levels
25. The degree to which managers are concerned with increasing employee job satisfaction - What leadership styles are appropriate - Whether all disagreements--even constructive ones--should be eliminated
Innovation and risk taking
Joint venture
Global Village
Leading
26. An agreement in which an organization gives other organization the right for a fee to use its name and operating methods
Rights view of ethics
Managers
Franchising
Team orientation
27. Attention to detail - innovation and risk taking - stability - aggressiveness - team orientation - people orientation - outcome orientation.
Global Village
Dimensions of organizational culture
Organization
Theory of justice view of ethics
28. The characteristics of a population used for purposes of social stuidies
Strong cultures
Demographics
Employee Engagement
Theory of justice view of ethics
29. How much autonomy should be designed into employees jobs - Whether task should be done by individuals or in teams - The degree to which department managers interact with each other
Innovation and risk taking
Organizing
Middle Managers
Sustainability
30. Any constituencies in an organizations environment that are affected by that organizations decisions and actions
Agressiveness
Global sourcing
Stakeholders
Decisions roles
31. Making products domestically and selling them abroad
Organizing
Interpersonal skills
Political skills
Exporting
32. A managers ability to analyze and diagnose complex situations
The Participative Style
Conceptual skills
Code of ethics
Innovation and risk taking
33. Benefits that provide a wide range of scheduling options and allow employees more flexibility at work accommodating their needs for work-life balance
Organization stakeholders
First-line managers
Multi domestic corporation
Family-friendly benifits
34. When a business firm engages in social actions because of its obligation to meet certain economic and legal responsibilities
Dimensions of organizational culture
Parochiallism
Social obligation
Sustainability
35. Whether to impose external controls or allow employees to control their own actions - What criteria should be emphasized in employee performance evaluations - What repercussions will occur from exceeding ones budget
Components of the External Environment
Conceptual skills
Social obligation
Controlling
36. Social traits such as ones cultural background or allegiance that are shared by a human population
Technology
Dimensions of organizational culture
Multi domestic corporation
Ethinicity
37. Involving people (subordinates and persons outside the organization) and other duties that are ceremonial and symbolic in nature
Decisional roles
Interpersonal roles
The Laissez-Faire Style
Outcome orientation
38. Includes monitoring performance comparing it with goals and correcting any significant deviations
Political skills
Organization stakeholders
Multi domestic corporation
Controlling
39. A systematic arrangement of people brought together to accomplish some specific purpose
Leading
Organization
Management
Contingent workforce
40. Involving collecting receiving and disseminating information
Informational roles
Management levels
Rights view of ethics
Strong cultures
41. The view that managers are directly responsible for an organizations success or failure
Omnipotent view of management
Components of the External Environment
Franchising
Agressiveness
42. Factors forces situations and events outside the organization that affect its performance
Managers
External factors
Interpersonal roles
The Persuasive Style
43. The manager makes the final decision after gaining feedback from stakeholders; authority is still somewhat centralised; communication is a two way process.
The Consultative Style
Franchising
Workforce diveristy
Organizing
44. Mentor - dissemination - spokesperson
First-line managers
Outcome orientation
Informational roles
Middle Managers
45. Employees - customers - unions - social and political action groups - shareholders - competitors - communities - Trade and industry associations - Suppliers - governments - media.
Organization stakeholders
Utilitarian view of ethics
Demographics
How organizations go global
46. An MNC that decentralizes management and other decisions to the local country where its doing business
Multi domestic corporation
Global corporation
Transnational (border less) organization
Leading
47. Individuals who are responsible for making decisions about the direction of the organization and establishing policies that affect all organizational memebers
Top managers
Importing
Organizational culture
Family-friendly benifits
48. Individuals who are typically responsible for translating goals set by top managers into specific details that lower-level managers wills see get done
Middle Managers
Demographics
The Participative Style
Decisional roles
49. Specific categories of managerial behavior often grouped around interpersonal relationships information transfer and decision making
Managerial roles
Ethics
Environmental complexity
Franchising
50. The biological heritage (including physical characteristics such as ones skin color and associated traits that people use to identify themselves
Three Characteristics of Organizations
Race
Stability
The Laissez-Faire Style