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Test your basic knowledge |
Management
Start Test
Study First
Subject
:
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. A specific type of strategic alliance in which the partners agree to form a separate independent organization for some business purpose.
Joint venture
How organizations go global
Decisional roles
Managerial roles
2. Degree to which employees are aggressive and competitive rather than cooperative
Utilitarian view of ethics
People orientation
Agressiveness
Political skills
3. Figurehead - leader - liaison
Interpersonal roles
Three Characteristics of Organizations
Informational roles
Multi domestic corporation
4. When a business firm engages in social actions in response to some popular social need
Organizing
Social responsivness
Controlling
Interpersonal roles
5. Cultures in which the key values are deeply held and widely shared
Global Village
Strong cultures
Components of the External Environment
Global stategic alliance
6. Individuals who are typically responsible for translating goals set by top managers into specific details that lower-level managers wills see get done
Non managerial employees
Middle Managers
Four Management Functions
Managers
7. Any equipment tools or operating methods that are designed to make work more efficient
Global corporation
The Laissez-Faire Style
Technology
Importing
8. The process of getting things done effectively efficiently through and with other people
Interpersonal skills
Management
Symbolic view of management
Utilitarian view of ethics
9. The manager makes the final decision after gaining feedback from stakeholders; authority is still somewhat centralised; communication is a two way process.
Employee Engagement
The Consultative Style
Organization
Ethinicity
10. When employees are connected to satisfied with and enthusiastic about their jobs
Employee Engagement
Social responsibility (corporate social responsibility or CSR)
Managerial roles
Franchising
11. Degree to which organizational decisions and actions emphasize maintaining the status quo
Utilitarian view of ethics
Stability
Global corporation
The Persuasive Style
12. The biological heritage (including physical characteristics such as ones skin color and associated traits that people use to identify themselves
Race
People orientation
Ethinicity
Interpersonal roles
13. Minimal Global investment - Global sourcing- exporting and importing - licensing - franchising - strategic alliance - joint venture - foreign subsidiary. - Significant global investment
Sustainability
First-line managers
Components of the External Environment
How organizations go global
14. A managers ability to work with understand mentor and motivate other both individually and in groups
Interpersonal skills
Social responsivness
Conceptual skills
Workforce diveristy
15. Attention to detail - innovation and risk taking - stability - aggressiveness - team orientation - people orientation - outcome orientation.
Technology
Ethics
Planning
Dimensions of organizational culture
16. A formal document that states an organizations primary values and the ethical rules its expects managers and non managerial employees to follow
Code of ethics
Top managers
Foreign subsidary
Licensing
17. Includes defining goals establishing strategy and developing plans to coordinate activites
Informational roles
Ethics
Planning
Political skills
18. Part-time temporary and contract workers who are available for hire on an as-needed basis
Agressiveness
Contingent workforce
Stability
Organization
19. Making products domestically and selling them abroad
Exporting
Non managerial employees
Technical skills
Effectiveness
20. The degree of change and complexity in an organizations enviroment
Informational roles
Environmental uncertainty
People orientation
How organizations go global
21. Acquiring products made abroad and selling them domestically
Organization
The Consultative Style
Importing
Small Business
22. Factors forces situations and events outside the organization that affect its performance
Ethics
External factors
Strong cultures
Parochiallism
23. Includes motivating employees directing the activites of other selecting the most effective communication channel and resolving conflicts
Planning
Stakeholders
Licensing
Leading
24. Autocratic - Persuasive - Consultative - Participative - Laissez-Faire
Environmental complexity
Franchising
Planning
Management Styles
25. Degree to which management decision take into account the effects on people in the organization
Ethics
People orientation
Planning
Importing
26. The manager encourages employees to become actively involved in the decision-making process; authority is decentralised and communication is a two way process.
Interpersonal skills
The Laissez-Faire Style
Rights view of ethics
The Participative Style
27. Any constituencies in an organizations environment that are affected by that organizations decisions and actions
Efficency
Attention to detial
Stakeholders
First-line managers
28. People who work directly on a job or task and have no responsibility for overseeing the work of others
Franchising
Ethinicity
Political skills
Non managerial employees
29. Planning - Organizing - Leading - Controlling Middle ACHIEVING THE ORGANIZATIONS STATES PURPOSE.
Four Management Functions
The Participative Style
Strong cultures
The Consultative Style
30. Specific categories of managerial behavior often grouped around interpersonal relationships information transfer and decision making
Team orientation
Planning
Managerial roles
Franchising
31. Mentor - dissemination - spokesperson
Utilitarian view of ethics
Informational roles
Global stategic alliance
Outcome orientation
32. A managers ability to analyze and diagnose complex situations
Decisional roles
Franchising
Stakeholders
Conceptual skills
33. Includes determining what tasks are to be done who is to do them how the tasks are to be grouped whop reports to whom and who will make decisions
Social responsibility (corporate social responsibility or CSR)
Franchising
Organizing
Efficency
34. A business firms intention beyond its legal and economic obligations to do the right things act in ways that are good for society
Transnational (border less) organization
Stakeholders
Employee Engagement
Social responsibility (corporate social responsibility or CSR)
35. View that says ethical decisions are made solely on the basis of their outcomes or consequences
Efficency
Ethics
Controlling
Utilitarian view of ethics
36. The manager makes decisions alone - but explains the reasons to employees; authority is centralised and communication is one way.
Global Village
Workforce diveristy
The Persuasive Style
Political skills
37. The characteristics of a population used for purposes of social stuidies
Parochiallism
Demographics
Organizing
Social responsivness
38. A partnership between an organization and a foreign company partners in which both share resources and knowledge in developing new products of building production facilities.
Social responsivness
Global stategic alliance
Leading
Workforce diveristy
39. Entrepreneur - Disturbance handler - resource allocator - negortiator
Attention to detial
Workforce diveristy
Decisions roles
Non managerial employees
40. A narrow focus in which managers see thing only through their own eyes and from their own perspective
Top managers
Outcome orientation
Political skills
Parochiallism
41. When a business firm engages in social actions because of its obligation to meet certain economic and legal responsibilities
External factors
Middle Managers
The Consultative Style
Social obligation
42. The use of scientific methods to define the "one best way" for a job to be done - Frederick Winslow Taylor.
Social responsibility (corporate social responsibility or CSR)
Managers
Joint venture
Scientific management
43. Supervisors responsible for directing the day to day activities of non managerial employees
Organizing
Exporting
First-line managers
Interpersonal skills
44. 1st Top Managers 2nd Middle managers 3rd First-Line Managers 4th Non managerial employees.
Joint venture
Innovation and risk taking
Technology
Management levels
45. Benefits that provide a wide range of scheduling options and allow employees more flexibility at work accommodating their needs for work-life balance
Family-friendly benifits
Informational roles
Stakeholders
Organizing
46. Purchasing materials or labor from around the world wherever it is cheapest
Controlling
Three Characteristics of Organizations
Global sourcing
Global corporation
47. An agreement in which an organization gives another the right for a fee to make or sell its products using its technology or product specifications
Licensing
Organization
Three Characteristics of Organizations
Organizing
48. The number of components in an organizations environment and the extent of knowledge that the organizations has about those components
Leading
Organizational culture
Managers
Environmental complexity
49. Degree to which managers focus on results or outcomes rather than on how these outcomes are achived
Outcome orientation
The Autocratic Style
Informational roles
Exporting
50. Individuals in an organization who direct the activities of others
Managers
Informational roles
Social responsibility (corporate social responsibility or CSR)
Stakeholders