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Test your basic knowledge |
Management
Start Test
Study First
Subject
:
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Doing the right things or completing activities so that organizational goals are attained
Importing
Management
Effectiveness
Social responsibility (corporate social responsibility or CSR)
2. The manager makes decisions alone - but explains the reasons to employees; authority is centralised and communication is one way.
Utilitarian view of ethics
First-line managers
The Persuasive Style
Organizing
3. Job-specific knowledge and techniques needed to perform work tasks
Omnipotent view of management
Organizational culture
Technical skills
Stakeholders
4. The manager makes all decisions alone - with centralised authority and one-way communication.
Informational roles
The Autocratic Style
The Laissez-Faire Style
Licensing
5. Employees - customers - unions - social and political action groups - shareholders - competitors - communities - Trade and industry associations - Suppliers - governments - media.
Race
Organization stakeholders
Planning
Strong cultures
6. Ways in which people in a workforce are similar and different from one another in terms of gender age race sexual orientation ethnicity cultural background and physical abilities and dissablities
Ethinicity
Four Management Functions
Top managers
Workforce diveristy
7. The number of components in an organizations environment and the extent of knowledge that the organizations has about those components
How organizations go global
Three Characteristics of Organizations
The Consultative Style
Environmental complexity
8. Entailing making decisions or choices
Efficency
Joint venture
Decisional roles
Stability
9. View that says ethical decisions are made solely on the basis of their outcomes or consequences
Decisions roles
Social responsivness
Utilitarian view of ethics
Social obligation
10. A boundary less world where goods and services are produced and marketed worlwide
Utilitarian view of ethics
Informational roles
Global Village
Social responsivness
11. Attention to detail - innovation and risk taking - stability - aggressiveness - team orientation - people orientation - outcome orientation.
Dimensions of organizational culture
Rights view of ethics
Global Village
Demographics
12. An agreement in which an organization gives other organization the right for a fee to use its name and operating methods
Efficency
Franchising
Omnipotent view of management
Agressiveness
13. The biological heritage (including physical characteristics such as ones skin color and associated traits that people use to identify themselves
Exporting
Race
Technical skills
Code of ethics
14. Involving people (subordinates and persons outside the organization) and other duties that are ceremonial and symbolic in nature
Code of ethics
Global sourcing
Interpersonal roles
Non managerial employees
15. View that says ethical decisions are made in order to enforce rules fairly and impartially
Theory of justice view of ethics
Licensing
Decisions roles
Exporting
16. A business firms intention beyond its legal and economic obligations to do the right things act in ways that are good for society
Social responsibility (corporate social responsibility or CSR)
Team orientation
Stakeholders
Demographics
17. An independent business having fewer than 500 employees that doesn't necessarily engage in any new or innovative practices and has relatively little impact on its industry
Importing
Four Management Functions
Ethics
Small Business
18. Planning - Organizing - Leading - Controlling Middle ACHIEVING THE ORGANIZATIONS STATES PURPOSE.
Utilitarian view of ethics
Four Management Functions
Global stategic alliance
Planning
19. Degree to which employees are encouraged to be innovative and take risks
Organizing
Stakeholders
Four Management Functions
Innovation and risk taking
20. Entrepreneur - Disturbance handler - resource allocator - negortiator
Decisional roles
Decisions roles
Leading
Omnipotent view of management
21. The degree of change and complexity in an organizations enviroment
Environmental uncertainty
Interpersonal skills
Leading
Technical skills
22. Includes motivating employees directing the activites of other selecting the most effective communication channel and resolving conflicts
Leading
The Laissez-Faire Style
Decisional roles
Social responsivness
23. The view that managers are directly responsible for an organizations success or failure
Social responsibility (corporate social responsibility or CSR)
Omnipotent view of management
Efficency
Middle Managers
24. The shared values principles traditions and ways of doing things that influence the way organizational members act
People orientation
Organizing
Organizational culture
Small Business
25. Acquiring products made abroad and selling them domestically
Planning
Stability
Importing
Global stategic alliance
26. Individuals who are typically responsible for translating goals set by top managers into specific details that lower-level managers wills see get done
Managerial roles
Scientific management
Middle Managers
Management Styles
27. Cultures in which the key values are deeply held and widely shared
Foreign subsidary
Strong cultures
Workforce diveristy
Team orientation
28. The degree of risk that plans should contain - Whether plans should be developed by individuals or teams - The degree of environmental scanning in which management will engage
Leading
Managerial roles
Planning
Foreign subsidary
29. Doing things right or getting the most output from the least amount of inputs
Efficency
First-line managers
Managers
How organizations go global
30. A partnership between an organization and a foreign company partners in which both share resources and knowledge in developing new products of building production facilities.
Environmental complexity
Middle Managers
The Consultative Style
Global stategic alliance
31. The characteristics of a population used for purposes of social stuidies
Code of ethics
Management Styles
Demographics
Effectiveness
32. An agreement in which an organization gives another the right for a fee to make or sell its products using its technology or product specifications
Employee Engagement
Licensing
Foreign subsidary
Technology
33. Specific categories of managerial behavior often grouped around interpersonal relationships information transfer and decision making
Managerial roles
Interpersonal skills
Transnational (border less) organization
Technology
34. Individuals in an organization who direct the activities of others
Managers
How organizations go global
Demographics
Strong cultures
35. When employees are connected to satisfied with and enthusiastic about their jobs
Social responsibility (corporate social responsibility or CSR)
Four Management Functions
Importing
Employee Engagement
36. The view that much of an organizations success or failure is due to external forces outside managers control
Parochiallism
Interpersonal roles
Symbolic view of management
Multinational corporation (MNC)
37. Factors forces situations and events outside the organization that affect its performance
Global stategic alliance
Planning
Race
External factors
38. People who work directly on a job or task and have no responsibility for overseeing the work of others
Decisions roles
Attention to detial
How organizations go global
Non managerial employees
39. Social traits such as ones cultural background or allegiance that are shared by a human population
Ethinicity
Omnipotent view of management
Organization
The Consultative Style
40. Goals - People and Structure
Three Characteristics of Organizations
Joint venture
Components of the External Environment
Organizational culture
41. A managers ability to build a power base and establish the right connections
Planning
The Participative Style
Licensing
Political skills
42. An MNC that centralizes management and other decisions in the home country
First-line managers
Global corporation
Agressiveness
Informational roles
43. Degree to which work is organized around team rather than individuals
Attention to detial
Rights view of ethics
Team orientation
Licensing
44. A companys ability to achieve its business goals and increase long-term shareholder value by integrating economic - environmental and social opportunities into its business strategies
Demographics
Contingent workforce
Sustainability
Utilitarian view of ethics
45. Managers allow employees to take full responsibility for decisions within their areas; authority is decentralised.
The Laissez-Faire Style
Organizing
Licensing
Franchising
46. Involving collecting receiving and disseminating information
Outcome orientation
Informational roles
Small Business
Omnipotent view of management
47. Supervisors responsible for directing the day to day activities of non managerial employees
First-line managers
Exporting
Environmental complexity
Top managers
48. Mentor - dissemination - spokesperson
Informational roles
Joint venture
Managers
Team orientation
49. The degree to which managers are concerned with increasing employee job satisfaction - What leadership styles are appropriate - Whether all disagreements--even constructive ones--should be eliminated
Planning
Controlling
Leading
Conceptual skills
50. Whether to impose external controls or allow employees to control their own actions - What criteria should be emphasized in employee performance evaluations - What repercussions will occur from exceeding ones budget
Management
The Consultative Style
Controlling
Global sourcing