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Test your basic knowledge |
Management
Start Test
Study First
Subject
:
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. A narrow focus in which managers see thing only through their own eyes and from their own perspective
Small Business
Efficency
Parochiallism
Global stategic alliance
2. Ways in which people in a workforce are similar and different from one another in terms of gender age race sexual orientation ethnicity cultural background and physical abilities and dissablities
Sustainability
Workforce diveristy
First-line managers
Outcome orientation
3. A managers ability to work with understand mentor and motivate other both individually and in groups
Interpersonal skills
Social obligation
Team orientation
Organizing
4. Includes defining goals establishing strategy and developing plans to coordinate activites
Theory of justice view of ethics
Planning
Demographics
Organizing
5. Attention to detail - innovation and risk taking - stability - aggressiveness - team orientation - people orientation - outcome orientation.
Middle Managers
Global stategic alliance
Controlling
Dimensions of organizational culture
6. A partnership between an organization and a foreign company partners in which both share resources and knowledge in developing new products of building production facilities.
Theory of justice view of ethics
Exporting
Global stategic alliance
Small Business
7. The degree of change and complexity in an organizations enviroment
Global sourcing
Ethics
Environmental uncertainty
Demographics
8. A systematic arrangement of people brought together to accomplish some specific purpose
Agressiveness
Middle Managers
Organization
Ethics
9. The view that much of an organizations success or failure is due to external forces outside managers control
External factors
Attention to detial
Symbolic view of management
Workforce diveristy
10. Minimal Global investment - Global sourcing- exporting and importing - licensing - franchising - strategic alliance - joint venture - foreign subsidiary. - Significant global investment
Managers
How organizations go global
Middle Managers
Four Management Functions
11. The use of scientific methods to define the "one best way" for a job to be done - Frederick Winslow Taylor.
Technical skills
Scientific management
Controlling
Interpersonal roles
12. Involving people (subordinates and persons outside the organization) and other duties that are ceremonial and symbolic in nature
Managers
Interpersonal roles
Decisions roles
Parochiallism
13. Benefits that provide a wide range of scheduling options and allow employees more flexibility at work accommodating their needs for work-life balance
Family-friendly benifits
Scientific management
Outcome orientation
Efficency
14. A business firms intention beyond its legal and economic obligations to do the right things act in ways that are good for society
Sustainability
Social responsibility (corporate social responsibility or CSR)
Interpersonal roles
Attention to detial
15. The degree to which managers are concerned with increasing employee job satisfaction - What leadership styles are appropriate - Whether all disagreements--even constructive ones--should be eliminated
Global sourcing
The Participative Style
Symbolic view of management
Leading
16. The manager makes decisions alone - but explains the reasons to employees; authority is centralised and communication is one way.
Controlling
The Persuasive Style
Ethinicity
Race
17. Employees - customers - unions - social and political action groups - shareholders - competitors - communities - Trade and industry associations - Suppliers - governments - media.
Race
Organizational culture
Non managerial employees
Organization stakeholders
18. Any equipment tools or operating methods that are designed to make work more efficient
Managerial roles
Demographics
Family-friendly benifits
Technology
19. Goals - People and Structure
Informational roles
Three Characteristics of Organizations
Rights view of ethics
Management
20. A set of rules or principles that defines right and wrong conduct
Organizing
Team orientation
Ethics
Informational roles
21. Cultures in which the key values are deeply held and widely shared
Code of ethics
Interpersonal roles
Controlling
Strong cultures
22. Any constituencies in an organizations environment that are affected by that organizations decisions and actions
Components of the External Environment
Technical skills
Stakeholders
Multinational corporation (MNC)
23. The view that managers are directly responsible for an organizations success or failure
Three Characteristics of Organizations
Global stategic alliance
Scientific management
Omnipotent view of management
24. Degree to which work is organized around team rather than individuals
Team orientation
People orientation
Efficency
Leading
25. Includes motivating employees directing the activites of other selecting the most effective communication channel and resolving conflicts
Innovation and risk taking
Planning
Leading
Controlling
26. Figurehead - leader - liaison
Leading
Interpersonal roles
Sustainability
Stakeholders
27. Degree to which employees are expected to exhibit precision analysis and attention to detial
Attention to detial
Family-friendly benifits
Three Characteristics of Organizations
Dimensions of organizational culture
28. The degree of risk that plans should contain - Whether plans should be developed by individuals or teams - The degree of environmental scanning in which management will engage
The Autocratic Style
Social obligation
Small Business
Planning
29. Entailing making decisions or choices
The Participative Style
Organizing
Planning
Decisional roles
30. Specific categories of managerial behavior often grouped around interpersonal relationships information transfer and decision making
Management Styles
First-line managers
Decisional roles
Managerial roles
31. The shared values principles traditions and ways of doing things that influence the way organizational members act
Technology
Decisional roles
Organizational culture
Omnipotent view of management
32. Individuals in an organization who direct the activities of others
Managers
Leading
Agressiveness
Demographics
33. View that says ethical decisions are made in order to respect and protect individual liberties and privileges
Importing
Rights view of ethics
Omnipotent view of management
Code of ethics
34. A specific type of strategic alliance in which the partners agree to form a separate independent organization for some business purpose.
The Autocratic Style
People orientation
Global corporation
Joint venture
35. Degree to which employees are encouraged to be innovative and take risks
Innovation and risk taking
Omnipotent view of management
Social responsibility (corporate social responsibility or CSR)
Theory of justice view of ethics
36. Acquiring products made abroad and selling them domestically
Controlling
Political skills
Importing
Environmental complexity
37. A managers ability to analyze and diagnose complex situations
Conceptual skills
Code of ethics
Management levels
Planning
38. Entrepreneur - Disturbance handler - resource allocator - negortiator
Organization stakeholders
Demographics
Decisions roles
The Consultative Style
39. Economic - Global - Political/Legal - Socio cultural - Technological - demographics. In the middle THE ORGANIZATION`
Leading
Components of the External Environment
Race
Decisional roles
40. Purchasing materials or labor from around the world wherever it is cheapest
Informational roles
Decisional roles
Global sourcing
Small Business
41. View that says ethical decisions are made solely on the basis of their outcomes or consequences
Interpersonal skills
Utilitarian view of ethics
Importing
Team orientation
42. When employees are connected to satisfied with and enthusiastic about their jobs
Employee Engagement
Controlling
Management Styles
Dimensions of organizational culture
43. The manager makes all decisions alone - with centralised authority and one-way communication.
The Autocratic Style
Technical skills
Ethinicity
The Persuasive Style
44. A managers ability to build a power base and establish the right connections
Political skills
Interpersonal roles
The Participative Style
Environmental uncertainty
45. Supervisors responsible for directing the day to day activities of non managerial employees
First-line managers
Informational roles
Organizing
Strong cultures
46. The manager encourages employees to become actively involved in the decision-making process; authority is decentralised and communication is a two way process.
Joint venture
Stability
The Participative Style
Organizing
47. Whether to impose external controls or allow employees to control their own actions - What criteria should be emphasized in employee performance evaluations - What repercussions will occur from exceeding ones budget
Environmental complexity
Managerial roles
Effectiveness
Controlling
48. Part-time temporary and contract workers who are available for hire on an as-needed basis
Non managerial employees
Social obligation
Contingent workforce
Interpersonal roles
49. A formal document that states an organizations primary values and the ethical rules its expects managers and non managerial employees to follow
Effectiveness
Code of ethics
Agressiveness
Race
50. View that says ethical decisions are made in order to enforce rules fairly and impartially
Theory of justice view of ethics
Family-friendly benifits
Components of the External Environment
Global corporation