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Test your basic knowledge |
Management
Start Test
Study First
Subject
:
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. A set of rules or principles that defines right and wrong conduct
Organization stakeholders
Ethics
Technology
Social obligation
2. A boundary less world where goods and services are produced and marketed worlwide
Joint venture
Decisions roles
Importing
Global Village
3. Social traits such as ones cultural background or allegiance that are shared by a human population
Interpersonal roles
Management levels
Organization
Ethinicity
4. How much autonomy should be designed into employees jobs - Whether task should be done by individuals or in teams - The degree to which department managers interact with each other
Workforce diveristy
Employee Engagement
Decisions roles
Organizing
5. Purchasing materials or labor from around the world wherever it is cheapest
Ethics
Theory of justice view of ethics
Global sourcing
Top managers
6. Any constituencies in an organizations environment that are affected by that organizations decisions and actions
Parochiallism
Interpersonal roles
Stakeholders
Licensing
7. The manager makes decisions alone - but explains the reasons to employees; authority is centralised and communication is one way.
Sustainability
Demographics
The Persuasive Style
Rights view of ethics
8. The manager makes all decisions alone - with centralised authority and one-way communication.
Ethinicity
Managerial roles
Demographics
The Autocratic Style
9. When a business firm engages in social actions in response to some popular social need
Effectiveness
Joint venture
Attention to detial
Social responsivness
10. View that says ethical decisions are made in order to enforce rules fairly and impartially
Innovation and risk taking
Theory of justice view of ethics
Environmental uncertainty
Controlling
11. A formal document that states an organizations primary values and the ethical rules its expects managers and non managerial employees to follow
Ethics
Parochiallism
Code of ethics
Joint venture
12. Acquiring products made abroad and selling them domestically
Importing
Management levels
Interpersonal roles
Family-friendly benifits
13. Includes monitoring performance comparing it with goals and correcting any significant deviations
Controlling
Global sourcing
Innovation and risk taking
Global Village
14. A direct investment in a foreign country that involves setting up a separate and independent facility or office
Foreign subsidary
Team orientation
Managers
The Persuasive Style
15. Degree to which employees are encouraged to be innovative and take risks
The Autocratic Style
Innovation and risk taking
Management Styles
Managers
16. A structural arrangement for global organizations that eliminates artificial geographical barries
Parochiallism
How organizations go global
Transnational (border less) organization
Informational roles
17. The manager makes the final decision after gaining feedback from stakeholders; authority is still somewhat centralised; communication is a two way process.
The Consultative Style
Foreign subsidary
Leading
Multinational corporation (MNC)
18. Ways in which people in a workforce are similar and different from one another in terms of gender age race sexual orientation ethnicity cultural background and physical abilities and dissablities
Political skills
Family-friendly benifits
Workforce diveristy
Technology
19. Includes defining goals establishing strategy and developing plans to coordinate activites
Planning
Agressiveness
Demographics
Conceptual skills
20. The degree of risk that plans should contain - Whether plans should be developed by individuals or teams - The degree of environmental scanning in which management will engage
Organizational culture
The Consultative Style
The Autocratic Style
Planning
21. The view that managers are directly responsible for an organizations success or failure
First-line managers
Omnipotent view of management
Importing
The Persuasive Style
22. Economic - Global - Political/Legal - Socio cultural - Technological - demographics. In the middle THE ORGANIZATION`
Managerial roles
People orientation
Ethics
Components of the External Environment
23. Includes motivating employees directing the activites of other selecting the most effective communication channel and resolving conflicts
Family-friendly benifits
Exporting
Workforce diveristy
Leading
24. An MNC that centralizes management and other decisions in the home country
Attention to detial
Leading
Multinational corporation (MNC)
Global corporation
25. When employees are connected to satisfied with and enthusiastic about their jobs
Employee Engagement
Technical skills
Parochiallism
Middle Managers
26. Cultures in which the key values are deeply held and widely shared
Strong cultures
Demographics
Theory of justice view of ethics
Informational roles
27. Attention to detail - innovation and risk taking - stability - aggressiveness - team orientation - people orientation - outcome orientation.
Dimensions of organizational culture
Contingent workforce
The Laissez-Faire Style
Informational roles
28. The view that much of an organizations success or failure is due to external forces outside managers control
Social responsibility (corporate social responsibility or CSR)
Global corporation
Symbolic view of management
Stakeholders
29. When a business firm engages in social actions because of its obligation to meet certain economic and legal responsibilities
Social obligation
Four Management Functions
Attention to detial
Interpersonal roles
30. People who work directly on a job or task and have no responsibility for overseeing the work of others
Interpersonal skills
Decisions roles
Social responsibility (corporate social responsibility or CSR)
Non managerial employees
31. Includes determining what tasks are to be done who is to do them how the tasks are to be grouped whop reports to whom and who will make decisions
Global corporation
The Persuasive Style
Informational roles
Organizing
32. A narrow focus in which managers see thing only through their own eyes and from their own perspective
Parochiallism
Stakeholders
The Persuasive Style
Utilitarian view of ethics
33. An independent business having fewer than 500 employees that doesn't necessarily engage in any new or innovative practices and has relatively little impact on its industry
Attention to detial
Licensing
Small Business
How organizations go global
34. 1st Top Managers 2nd Middle managers 3rd First-Line Managers 4th Non managerial employees.
Leading
Agressiveness
Management levels
Interpersonal roles
35. Job-specific knowledge and techniques needed to perform work tasks
Technical skills
Licensing
Foreign subsidary
Attention to detial
36. An agreement in which an organization gives another the right for a fee to make or sell its products using its technology or product specifications
Non managerial employees
Licensing
Social obligation
Global corporation
37. The manager encourages employees to become actively involved in the decision-making process; authority is decentralised and communication is a two way process.
Code of ethics
The Consultative Style
The Participative Style
Global Village
38. Employees - customers - unions - social and political action groups - shareholders - competitors - communities - Trade and industry associations - Suppliers - governments - media.
Organization stakeholders
Interpersonal roles
Planning
Transnational (border less) organization
39. Degree to which management decision take into account the effects on people in the organization
Team orientation
Components of the External Environment
People orientation
Three Characteristics of Organizations
40. View that says ethical decisions are made in order to respect and protect individual liberties and privileges
Environmental complexity
Leading
The Laissez-Faire Style
Rights view of ethics
41. Whether to impose external controls or allow employees to control their own actions - What criteria should be emphasized in employee performance evaluations - What repercussions will occur from exceeding ones budget
Multi domestic corporation
The Consultative Style
Controlling
Transnational (border less) organization
42. A managers ability to analyze and diagnose complex situations
Controlling
Conceptual skills
Multinational corporation (MNC)
Utilitarian view of ethics
43. A companys ability to achieve its business goals and increase long-term shareholder value by integrating economic - environmental and social opportunities into its business strategies
Sustainability
Management levels
The Participative Style
Top managers
44. The process of getting things done effectively efficiently through and with other people
Planning
Management
Demographics
Decisions roles
45. A business firms intention beyond its legal and economic obligations to do the right things act in ways that are good for society
Social responsibility (corporate social responsibility or CSR)
Family-friendly benifits
Conceptual skills
Attention to detial
46. Entailing making decisions or choices
Decisional roles
Management
Organizing
Demographics
47. The biological heritage (including physical characteristics such as ones skin color and associated traits that people use to identify themselves
Franchising
Race
Conceptual skills
Social obligation
48. Degree to which employees are expected to exhibit precision analysis and attention to detial
Conceptual skills
Effectiveness
Attention to detial
The Persuasive Style
49. Figurehead - leader - liaison
Scientific management
Contingent workforce
Managerial roles
Interpersonal roles
50. Benefits that provide a wide range of scheduling options and allow employees more flexibility at work accommodating their needs for work-life balance
Four Management Functions
Attention to detial
Family-friendly benifits
Stability