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Test your basic knowledge |
Management
Start Test
Study First
Subject
:
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. The manager makes decisions alone - but explains the reasons to employees; authority is centralised and communication is one way.
The Laissez-Faire Style
The Persuasive Style
Effectiveness
Importing
2. Employees - customers - unions - social and political action groups - shareholders - competitors - communities - Trade and industry associations - Suppliers - governments - media.
Organization stakeholders
External factors
Transnational (border less) organization
Team orientation
3. Attention to detail - innovation and risk taking - stability - aggressiveness - team orientation - people orientation - outcome orientation.
Demographics
Dimensions of organizational culture
Three Characteristics of Organizations
Strong cultures
4. Individuals in an organization who direct the activities of others
Organization stakeholders
Technical skills
Social obligation
Managers
5. The view that much of an organizations success or failure is due to external forces outside managers control
Symbolic view of management
Global stategic alliance
Leading
Strong cultures
6. Economic - Global - Political/Legal - Socio cultural - Technological - demographics. In the middle THE ORGANIZATION`
Team orientation
Management levels
Components of the External Environment
Social responsibility (corporate social responsibility or CSR)
7. Ways in which people in a workforce are similar and different from one another in terms of gender age race sexual orientation ethnicity cultural background and physical abilities and dissablities
Strong cultures
Decisional roles
Stability
Workforce diveristy
8. Benefits that provide a wide range of scheduling options and allow employees more flexibility at work accommodating their needs for work-life balance
Controlling
How organizations go global
Dimensions of organizational culture
Family-friendly benifits
9. View that says ethical decisions are made in order to respect and protect individual liberties and privileges
Rights view of ethics
Non managerial employees
Four Management Functions
Social responsibility (corporate social responsibility or CSR)
10. Degree to which employees are aggressive and competitive rather than cooperative
Management
Agressiveness
Demographics
The Persuasive Style
11. Whether to impose external controls or allow employees to control their own actions - What criteria should be emphasized in employee performance evaluations - What repercussions will occur from exceeding ones budget
Innovation and risk taking
Global stategic alliance
Controlling
Scientific management
12. An independent business having fewer than 500 employees that doesn't necessarily engage in any new or innovative practices and has relatively little impact on its industry
Efficency
Informational roles
Top managers
Small Business
13. Minimal Global investment - Global sourcing- exporting and importing - licensing - franchising - strategic alliance - joint venture - foreign subsidiary. - Significant global investment
How organizations go global
Environmental complexity
Components of the External Environment
Employee Engagement
14. An MNC that centralizes management and other decisions in the home country
Interpersonal skills
Global corporation
Social obligation
Technology
15. Entailing making decisions or choices
Contingent workforce
Four Management Functions
Decisional roles
Environmental complexity
16. The use of scientific methods to define the "one best way" for a job to be done - Frederick Winslow Taylor.
Agressiveness
Employee Engagement
Scientific management
Social responsibility (corporate social responsibility or CSR)
17. A partnership between an organization and a foreign company partners in which both share resources and knowledge in developing new products of building production facilities.
Foreign subsidary
Controlling
Global stategic alliance
Informational roles
18. The manager makes all decisions alone - with centralised authority and one-way communication.
Controlling
Multinational corporation (MNC)
The Autocratic Style
Exporting
19. Entrepreneur - Disturbance handler - resource allocator - negortiator
Employee Engagement
Decisions roles
Components of the External Environment
Environmental uncertainty
20. The degree of change and complexity in an organizations enviroment
The Consultative Style
Theory of justice view of ethics
Environmental uncertainty
The Participative Style
21. The degree of risk that plans should contain - Whether plans should be developed by individuals or teams - The degree of environmental scanning in which management will engage
Joint venture
The Autocratic Style
Technical skills
Planning
22. Degree to which management decision take into account the effects on people in the organization
People orientation
Organizing
Multi domestic corporation
Political skills
23. Degree to which managers focus on results or outcomes rather than on how these outcomes are achived
Race
Organization stakeholders
Outcome orientation
Rights view of ethics
24. Includes defining goals establishing strategy and developing plans to coordinate activites
Planning
Franchising
Ethics
Small Business
25. Acquiring products made abroad and selling them domestically
Environmental complexity
Importing
Effectiveness
Leading
26. 1st Top Managers 2nd Middle managers 3rd First-Line Managers 4th Non managerial employees.
Interpersonal roles
Social obligation
Management levels
Technical skills
27. A narrow focus in which managers see thing only through their own eyes and from their own perspective
Parochiallism
Social responsivness
Workforce diveristy
Global stategic alliance
28. Degree to which employees are encouraged to be innovative and take risks
Licensing
Social responsivness
Omnipotent view of management
Innovation and risk taking
29. A systematic arrangement of people brought together to accomplish some specific purpose
Decisions roles
Dimensions of organizational culture
Ethics
Organization
30. The manager makes the final decision after gaining feedback from stakeholders; authority is still somewhat centralised; communication is a two way process.
Decisions roles
The Consultative Style
Race
Informational roles
31. A set of rules or principles that defines right and wrong conduct
Ethics
Small Business
Utilitarian view of ethics
Political skills
32. Goals - People and Structure
Three Characteristics of Organizations
Organizing
The Consultative Style
Leading
33. Involving collecting receiving and disseminating information
Foreign subsidary
Informational roles
Organization stakeholders
Workforce diveristy
34. When employees are connected to satisfied with and enthusiastic about their jobs
Stakeholders
Environmental uncertainty
Employee Engagement
Organizational culture
35. Job-specific knowledge and techniques needed to perform work tasks
Technical skills
Ethinicity
Management
Management Styles
36. Doing things right or getting the most output from the least amount of inputs
Technical skills
Efficency
Management Styles
Interpersonal skills
37. The process of getting things done effectively efficiently through and with other people
Social responsivness
Management levels
Management
Importing
38. Factors forces situations and events outside the organization that affect its performance
Global Village
Decisional roles
External factors
Social obligation
39. Figurehead - leader - liaison
Social responsivness
Rights view of ethics
Interpersonal roles
Global stategic alliance
40. Planning - Organizing - Leading - Controlling Middle ACHIEVING THE ORGANIZATIONS STATES PURPOSE.
Stakeholders
Joint venture
Conceptual skills
Four Management Functions
41. Any equipment tools or operating methods that are designed to make work more efficient
Attention to detial
Franchising
Technology
Organizing
42. Any type of international company that maintains operations in multiple countries
External factors
Foreign subsidary
Multinational corporation (MNC)
Technology
43. A managers ability to build a power base and establish the right connections
Political skills
Theory of justice view of ethics
The Autocratic Style
Interpersonal roles
44. How much autonomy should be designed into employees jobs - Whether task should be done by individuals or in teams - The degree to which department managers interact with each other
Workforce diveristy
Organizing
First-line managers
Planning
45. Managers allow employees to take full responsibility for decisions within their areas; authority is decentralised.
Outcome orientation
The Laissez-Faire Style
Management levels
Leading
46. Social traits such as ones cultural background or allegiance that are shared by a human population
Utilitarian view of ethics
Organizing
Interpersonal roles
Ethinicity
47. The biological heritage (including physical characteristics such as ones skin color and associated traits that people use to identify themselves
Planning
External factors
Race
Foreign subsidary
48. Individuals who are typically responsible for translating goals set by top managers into specific details that lower-level managers wills see get done
Team orientation
Planning
Middle Managers
Theory of justice view of ethics
49. Includes monitoring performance comparing it with goals and correcting any significant deviations
Theory of justice view of ethics
Team orientation
Controlling
Environmental uncertainty
50. Involving people (subordinates and persons outside the organization) and other duties that are ceremonial and symbolic in nature
Social obligation
How organizations go global
Interpersonal roles
Social responsivness