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Test your basic knowledge |
Management
Start Test
Study First
Subject
:
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Attention to detail - innovation and risk taking - stability - aggressiveness - team orientation - people orientation - outcome orientation.
Omnipotent view of management
Interpersonal roles
Rights view of ethics
Dimensions of organizational culture
2. View that says ethical decisions are made in order to enforce rules fairly and impartially
Leading
Theory of justice view of ethics
Stakeholders
The Autocratic Style
3. Benefits that provide a wide range of scheduling options and allow employees more flexibility at work accommodating their needs for work-life balance
Interpersonal roles
Race
Family-friendly benifits
Contingent workforce
4. Any constituencies in an organizations environment that are affected by that organizations decisions and actions
Innovation and risk taking
Management Styles
Stakeholders
Conceptual skills
5. The number of components in an organizations environment and the extent of knowledge that the organizations has about those components
Global sourcing
Utilitarian view of ethics
Environmental complexity
Exporting
6. How much autonomy should be designed into employees jobs - Whether task should be done by individuals or in teams - The degree to which department managers interact with each other
Organizing
Social responsibility (corporate social responsibility or CSR)
Top managers
Multi domestic corporation
7. A systematic arrangement of people brought together to accomplish some specific purpose
Interpersonal roles
Organization
Ethics
Technical skills
8. An agreement in which an organization gives other organization the right for a fee to use its name and operating methods
Interpersonal skills
Scientific management
Franchising
How organizations go global
9. When a business firm engages in social actions in response to some popular social need
Strong cultures
Top managers
Middle Managers
Social responsivness
10. Involving collecting receiving and disseminating information
Informational roles
Environmental uncertainty
Middle Managers
Exporting
11. A managers ability to build a power base and establish the right connections
Management levels
Informational roles
Political skills
Demographics
12. The process of getting things done effectively efficiently through and with other people
Four Management Functions
Informational roles
Management
Planning
13. Entailing making decisions or choices
Decisional roles
Exporting
Political skills
Interpersonal skills
14. 1st Top Managers 2nd Middle managers 3rd First-Line Managers 4th Non managerial employees.
Management levels
Informational roles
Interpersonal roles
Environmental uncertainty
15. View that says ethical decisions are made solely on the basis of their outcomes or consequences
Managers
Utilitarian view of ethics
Dimensions of organizational culture
Planning
16. Degree to which managers focus on results or outcomes rather than on how these outcomes are achived
Outcome orientation
Four Management Functions
Attention to detial
Organization stakeholders
17. A structural arrangement for global organizations that eliminates artificial geographical barries
Planning
Environmental complexity
Conceptual skills
Transnational (border less) organization
18. Degree to which organizational decisions and actions emphasize maintaining the status quo
Employee Engagement
Workforce diveristy
Interpersonal skills
Stability
19. The manager encourages employees to become actively involved in the decision-making process; authority is decentralised and communication is a two way process.
The Participative Style
External factors
Social responsibility (corporate social responsibility or CSR)
Scientific management
20. Economic - Global - Political/Legal - Socio cultural - Technological - demographics. In the middle THE ORGANIZATION`
Symbolic view of management
Multi domestic corporation
Utilitarian view of ethics
Components of the External Environment
21. When employees are connected to satisfied with and enthusiastic about their jobs
Ethics
Stakeholders
Employee Engagement
Management levels
22. Job-specific knowledge and techniques needed to perform work tasks
Controlling
Organizing
Technical skills
Ethics
23. Individuals who are typically responsible for translating goals set by top managers into specific details that lower-level managers wills see get done
Management Styles
Informational roles
Middle Managers
Franchising
24. Includes determining what tasks are to be done who is to do them how the tasks are to be grouped whop reports to whom and who will make decisions
Managers
Organizing
Global Village
Strong cultures
25. A narrow focus in which managers see thing only through their own eyes and from their own perspective
Demographics
Effectiveness
Race
Parochiallism
26. A boundary less world where goods and services are produced and marketed worlwide
Stakeholders
Social obligation
Planning
Global Village
27. Any equipment tools or operating methods that are designed to make work more efficient
Components of the External Environment
Technology
Workforce diveristy
The Persuasive Style
28. Individuals in an organization who direct the activities of others
Organization
Managers
Theory of justice view of ethics
Planning
29. When a business firm engages in social actions because of its obligation to meet certain economic and legal responsibilities
Code of ethics
First-line managers
Importing
Social obligation
30. Includes motivating employees directing the activites of other selecting the most effective communication channel and resolving conflicts
Leading
Code of ethics
Organizing
Technology
31. Ways in which people in a workforce are similar and different from one another in terms of gender age race sexual orientation ethnicity cultural background and physical abilities and dissablities
Franchising
Workforce diveristy
Three Characteristics of Organizations
Social responsivness
32. The degree of change and complexity in an organizations enviroment
Four Management Functions
Environmental uncertainty
Global corporation
External factors
33. The biological heritage (including physical characteristics such as ones skin color and associated traits that people use to identify themselves
Organization stakeholders
Joint venture
Race
Multi domestic corporation
34. Degree to which management decision take into account the effects on people in the organization
Global Village
Theory of justice view of ethics
People orientation
Global corporation
35. The view that much of an organizations success or failure is due to external forces outside managers control
Informational roles
Symbolic view of management
Strong cultures
Organizational culture
36. Doing things right or getting the most output from the least amount of inputs
Stability
Management Styles
Rights view of ethics
Efficency
37. Goals - People and Structure
Three Characteristics of Organizations
Managers
First-line managers
The Laissez-Faire Style
38. The degree to which managers are concerned with increasing employee job satisfaction - What leadership styles are appropriate - Whether all disagreements--even constructive ones--should be eliminated
Conceptual skills
Global stategic alliance
Interpersonal skills
Leading
39. The view that managers are directly responsible for an organizations success or failure
External factors
The Consultative Style
Omnipotent view of management
Family-friendly benifits
40. Specific categories of managerial behavior often grouped around interpersonal relationships information transfer and decision making
Interpersonal roles
Managerial roles
Ethinicity
Stability
41. A specific type of strategic alliance in which the partners agree to form a separate independent organization for some business purpose.
Informational roles
Joint venture
Decisions roles
People orientation
42. A managers ability to analyze and diagnose complex situations
Omnipotent view of management
Small Business
Foreign subsidary
Conceptual skills
43. The manager makes the final decision after gaining feedback from stakeholders; authority is still somewhat centralised; communication is a two way process.
The Consultative Style
Stakeholders
Stability
Environmental uncertainty
44. Degree to which employees are encouraged to be innovative and take risks
Organizational culture
Innovation and risk taking
Stability
Omnipotent view of management
45. A formal document that states an organizations primary values and the ethical rules its expects managers and non managerial employees to follow
Management levels
Conceptual skills
Organizing
Code of ethics
46. An MNC that centralizes management and other decisions in the home country
Decisional roles
Controlling
Global corporation
Outcome orientation
47. Involving people (subordinates and persons outside the organization) and other duties that are ceremonial and symbolic in nature
Interpersonal roles
Components of the External Environment
Organization stakeholders
The Laissez-Faire Style
48. A direct investment in a foreign country that involves setting up a separate and independent facility or office
Contingent workforce
Rights view of ethics
Foreign subsidary
Informational roles
49. View that says ethical decisions are made in order to respect and protect individual liberties and privileges
Rights view of ethics
Attention to detial
Planning
Organization stakeholders
50. Figurehead - leader - liaison
Interpersonal skills
Global Village
Interpersonal roles
The Laissez-Faire Style