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Test your basic knowledge |
Management
Start Test
Study First
Subject
:
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. The process of getting things done effectively efficiently through and with other people
Interpersonal roles
Management
Technical skills
Global sourcing
2. A business firms intention beyond its legal and economic obligations to do the right things act in ways that are good for society
Social responsibility (corporate social responsibility or CSR)
Interpersonal skills
Global stategic alliance
Scientific management
3. Making products domestically and selling them abroad
Sustainability
Omnipotent view of management
Exporting
Planning
4. The degree to which managers are concerned with increasing employee job satisfaction - What leadership styles are appropriate - Whether all disagreements--even constructive ones--should be eliminated
Small Business
People orientation
Leading
Managers
5. Degree to which work is organized around team rather than individuals
Organization stakeholders
Decisions roles
Team orientation
Decisional roles
6. Mentor - dissemination - spokesperson
Planning
Informational roles
Dimensions of organizational culture
Three Characteristics of Organizations
7. The shared values principles traditions and ways of doing things that influence the way organizational members act
Managers
Three Characteristics of Organizations
Organizational culture
Code of ethics
8. An agreement in which an organization gives other organization the right for a fee to use its name and operating methods
Franchising
Employee Engagement
Multi domestic corporation
Organizing
9. Includes determining what tasks are to be done who is to do them how the tasks are to be grouped whop reports to whom and who will make decisions
Social obligation
Organization
Effectiveness
Organizing
10. People who work directly on a job or task and have no responsibility for overseeing the work of others
Non managerial employees
Multi domestic corporation
Conceptual skills
Global Village
11. A partnership between an organization and a foreign company partners in which both share resources and knowledge in developing new products of building production facilities.
Global sourcing
Organization
Global stategic alliance
Management Styles
12. A formal document that states an organizations primary values and the ethical rules its expects managers and non managerial employees to follow
Organizing
Components of the External Environment
Code of ethics
Multi domestic corporation
13. Factors forces situations and events outside the organization that affect its performance
Licensing
Multi domestic corporation
External factors
Interpersonal skills
14. Benefits that provide a wide range of scheduling options and allow employees more flexibility at work accommodating their needs for work-life balance
Informational roles
People orientation
Ethinicity
Family-friendly benifits
15. Acquiring products made abroad and selling them domestically
The Persuasive Style
Middle Managers
Four Management Functions
Importing
16. Minimal Global investment - Global sourcing- exporting and importing - licensing - franchising - strategic alliance - joint venture - foreign subsidiary. - Significant global investment
Management
Four Management Functions
Sustainability
How organizations go global
17. How much autonomy should be designed into employees jobs - Whether task should be done by individuals or in teams - The degree to which department managers interact with each other
Informational roles
Contingent workforce
Leading
Organizing
18. Employees - customers - unions - social and political action groups - shareholders - competitors - communities - Trade and industry associations - Suppliers - governments - media.
Organization stakeholders
Social obligation
The Autocratic Style
Exporting
19. When employees are connected to satisfied with and enthusiastic about their jobs
How organizations go global
Employee Engagement
Non managerial employees
Organizing
20. The manager encourages employees to become actively involved in the decision-making process; authority is decentralised and communication is a two way process.
The Participative Style
Ethinicity
Team orientation
Race
21. View that says ethical decisions are made in order to respect and protect individual liberties and privileges
Controlling
Theory of justice view of ethics
Rights view of ethics
Strong cultures
22. Managers allow employees to take full responsibility for decisions within their areas; authority is decentralised.
Organization stakeholders
The Laissez-Faire Style
Multinational corporation (MNC)
Small Business
23. Degree to which employees are encouraged to be innovative and take risks
Parochiallism
Innovation and risk taking
Technology
Global sourcing
24. The degree of risk that plans should contain - Whether plans should be developed by individuals or teams - The degree of environmental scanning in which management will engage
Environmental complexity
Planning
Workforce diveristy
Global sourcing
25. The degree of change and complexity in an organizations enviroment
Multi domestic corporation
Environmental uncertainty
Stability
Organizational culture
26. Purchasing materials or labor from around the world wherever it is cheapest
People orientation
Global sourcing
Effectiveness
Informational roles
27. The manager makes the final decision after gaining feedback from stakeholders; authority is still somewhat centralised; communication is a two way process.
Political skills
The Consultative Style
External factors
People orientation
28. Social traits such as ones cultural background or allegiance that are shared by a human population
Ethinicity
Controlling
The Laissez-Faire Style
Theory of justice view of ethics
29. Individuals in an organization who direct the activities of others
Managers
Ethinicity
Agressiveness
Decisional roles
30. Planning - Organizing - Leading - Controlling Middle ACHIEVING THE ORGANIZATIONS STATES PURPOSE.
Four Management Functions
Interpersonal roles
Exporting
Controlling
31. The use of scientific methods to define the "one best way" for a job to be done - Frederick Winslow Taylor.
Team orientation
Omnipotent view of management
Management Styles
Scientific management
32. A systematic arrangement of people brought together to accomplish some specific purpose
Organization
Small Business
The Persuasive Style
Environmental uncertainty
33. Individuals who are typically responsible for translating goals set by top managers into specific details that lower-level managers wills see get done
Organizational culture
Middle Managers
Ethinicity
Utilitarian view of ethics
34. Includes motivating employees directing the activites of other selecting the most effective communication channel and resolving conflicts
Leading
Family-friendly benifits
Non managerial employees
Technology
35. The view that much of an organizations success or failure is due to external forces outside managers control
Ethinicity
Symbolic view of management
The Participative Style
Interpersonal skills
36. Degree to which employees are aggressive and competitive rather than cooperative
Decisional roles
Informational roles
Agressiveness
Organizing
37. A specific type of strategic alliance in which the partners agree to form a separate independent organization for some business purpose.
The Persuasive Style
Joint venture
Non managerial employees
People orientation
38. Supervisors responsible for directing the day to day activities of non managerial employees
Small Business
First-line managers
People orientation
Controlling
39. The manager makes decisions alone - but explains the reasons to employees; authority is centralised and communication is one way.
Rights view of ethics
How organizations go global
Organization stakeholders
The Persuasive Style
40. A narrow focus in which managers see thing only through their own eyes and from their own perspective
Non managerial employees
Symbolic view of management
Global stategic alliance
Parochiallism
41. An MNC that centralizes management and other decisions in the home country
Environmental uncertainty
Strong cultures
Global corporation
Managerial roles
42. The view that managers are directly responsible for an organizations success or failure
Informational roles
Managerial roles
Omnipotent view of management
Transnational (border less) organization
43. Job-specific knowledge and techniques needed to perform work tasks
Workforce diveristy
Agressiveness
Global sourcing
Technical skills
44. A companys ability to achieve its business goals and increase long-term shareholder value by integrating economic - environmental and social opportunities into its business strategies
Franchising
Top managers
Demographics
Sustainability
45. Individuals who are responsible for making decisions about the direction of the organization and establishing policies that affect all organizational memebers
Top managers
Innovation and risk taking
Management levels
People orientation
46. Any type of international company that maintains operations in multiple countries
Organizing
Innovation and risk taking
Conceptual skills
Multinational corporation (MNC)
47. Degree to which managers focus on results or outcomes rather than on how these outcomes are achived
Outcome orientation
Stakeholders
Organization stakeholders
Environmental complexity
48. Involving people (subordinates and persons outside the organization) and other duties that are ceremonial and symbolic in nature
Middle Managers
Management
Interpersonal roles
First-line managers
49. A structural arrangement for global organizations that eliminates artificial geographical barries
Transnational (border less) organization
The Laissez-Faire Style
Social responsibility (corporate social responsibility or CSR)
Workforce diveristy
50. When a business firm engages in social actions in response to some popular social need
Efficency
Global Village
Social responsivness
Multinational corporation (MNC)