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Test your basic knowledge |
Management
Start Test
Study First
Subject
:
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. The number of components in an organizations environment and the extent of knowledge that the organizations has about those components
Environmental complexity
Organizational culture
Demographics
Global corporation
2. A formal document that states an organizations primary values and the ethical rules its expects managers and non managerial employees to follow
Interpersonal skills
Technology
Decisional roles
Code of ethics
3. The manager makes all decisions alone - with centralised authority and one-way communication.
Global stategic alliance
Leading
First-line managers
The Autocratic Style
4. Benefits that provide a wide range of scheduling options and allow employees more flexibility at work accommodating their needs for work-life balance
Organization
Sustainability
The Consultative Style
Family-friendly benifits
5. Social traits such as ones cultural background or allegiance that are shared by a human population
Licensing
Omnipotent view of management
Ethinicity
Leading
6. Includes defining goals establishing strategy and developing plans to coordinate activites
Managers
Workforce diveristy
Planning
Multinational corporation (MNC)
7. Degree to which organizational decisions and actions emphasize maintaining the status quo
Components of the External Environment
Stability
Outcome orientation
The Participative Style
8. The degree to which managers are concerned with increasing employee job satisfaction - What leadership styles are appropriate - Whether all disagreements--even constructive ones--should be eliminated
Stability
Controlling
Managerial roles
Leading
9. A set of rules or principles that defines right and wrong conduct
Team orientation
Components of the External Environment
Environmental uncertainty
Ethics
10. A boundary less world where goods and services are produced and marketed worlwide
Effectiveness
Global Village
Political skills
Rights view of ethics
11. The biological heritage (including physical characteristics such as ones skin color and associated traits that people use to identify themselves
Management
Components of the External Environment
Global stategic alliance
Race
12. Part-time temporary and contract workers who are available for hire on an as-needed basis
Omnipotent view of management
Contingent workforce
Four Management Functions
Team orientation
13. People who work directly on a job or task and have no responsibility for overseeing the work of others
Non managerial employees
Employee Engagement
Social responsibility (corporate social responsibility or CSR)
Demographics
14. Supervisors responsible for directing the day to day activities of non managerial employees
Effectiveness
First-line managers
Licensing
Workforce diveristy
15. Employees - customers - unions - social and political action groups - shareholders - competitors - communities - Trade and industry associations - Suppliers - governments - media.
Organization stakeholders
The Laissez-Faire Style
Environmental uncertainty
Controlling
16. Individuals who are responsible for making decisions about the direction of the organization and establishing policies that affect all organizational memebers
Code of ethics
Global corporation
Environmental uncertainty
Top managers
17. Specific categories of managerial behavior often grouped around interpersonal relationships information transfer and decision making
Scientific management
Joint venture
Social responsivness
Managerial roles
18. An independent business having fewer than 500 employees that doesn't necessarily engage in any new or innovative practices and has relatively little impact on its industry
Small Business
Utilitarian view of ethics
Planning
Technical skills
19. Includes determining what tasks are to be done who is to do them how the tasks are to be grouped whop reports to whom and who will make decisions
Middle Managers
Organizing
Three Characteristics of Organizations
Ethinicity
20. The manager makes the final decision after gaining feedback from stakeholders; authority is still somewhat centralised; communication is a two way process.
The Consultative Style
External factors
Small Business
Management
21. When a business firm engages in social actions because of its obligation to meet certain economic and legal responsibilities
Symbolic view of management
Ethinicity
Workforce diveristy
Social obligation
22. How much autonomy should be designed into employees jobs - Whether task should be done by individuals or in teams - The degree to which department managers interact with each other
Organizing
Stakeholders
Agressiveness
Components of the External Environment
23. Any constituencies in an organizations environment that are affected by that organizations decisions and actions
Joint venture
Stakeholders
Exporting
Theory of justice view of ethics
24. The characteristics of a population used for purposes of social stuidies
Demographics
Attention to detial
Organization
Rights view of ethics
25. A managers ability to analyze and diagnose complex situations
Non managerial employees
Four Management Functions
Conceptual skills
Small Business
26. Autocratic - Persuasive - Consultative - Participative - Laissez-Faire
Management Styles
Exporting
Omnipotent view of management
Non managerial employees
27. The manager encourages employees to become actively involved in the decision-making process; authority is decentralised and communication is a two way process.
Efficency
Interpersonal roles
Four Management Functions
The Participative Style
28. Acquiring products made abroad and selling them domestically
Employee Engagement
Social responsivness
Importing
Sustainability
29. View that says ethical decisions are made in order to respect and protect individual liberties and privileges
Rights view of ethics
Foreign subsidary
Social responsivness
Organizational culture
30. View that says ethical decisions are made solely on the basis of their outcomes or consequences
Utilitarian view of ethics
Race
Effectiveness
Stability
31. Degree to which managers focus on results or outcomes rather than on how these outcomes are achived
Outcome orientation
People orientation
Franchising
Family-friendly benifits
32. Minimal Global investment - Global sourcing- exporting and importing - licensing - franchising - strategic alliance - joint venture - foreign subsidiary. - Significant global investment
Foreign subsidary
How organizations go global
Global stategic alliance
People orientation
33. A companys ability to achieve its business goals and increase long-term shareholder value by integrating economic - environmental and social opportunities into its business strategies
Sustainability
Utilitarian view of ethics
Decisions roles
Licensing
34. When employees are connected to satisfied with and enthusiastic about their jobs
Franchising
Employee Engagement
Omnipotent view of management
Global Village
35. Any type of international company that maintains operations in multiple countries
Demographics
Multinational corporation (MNC)
Sustainability
Interpersonal skills
36. A partnership between an organization and a foreign company partners in which both share resources and knowledge in developing new products of building production facilities.
The Participative Style
Global stategic alliance
Family-friendly benifits
Organization stakeholders
37. A specific type of strategic alliance in which the partners agree to form a separate independent organization for some business purpose.
Decisions roles
People orientation
Exporting
Joint venture
38. Includes motivating employees directing the activites of other selecting the most effective communication channel and resolving conflicts
Leading
Middle Managers
Workforce diveristy
The Laissez-Faire Style
39. Factors forces situations and events outside the organization that affect its performance
Dimensions of organizational culture
Technical skills
External factors
Strong cultures
40. An MNC that centralizes management and other decisions in the home country
Attention to detial
Global corporation
Planning
Joint venture
41. Involving collecting receiving and disseminating information
Multi domestic corporation
Controlling
Informational roles
Social responsivness
42. Ways in which people in a workforce are similar and different from one another in terms of gender age race sexual orientation ethnicity cultural background and physical abilities and dissablities
Transnational (border less) organization
Planning
Strong cultures
Workforce diveristy
43. The manager makes decisions alone - but explains the reasons to employees; authority is centralised and communication is one way.
The Consultative Style
Organizing
The Persuasive Style
Code of ethics
44. Entrepreneur - Disturbance handler - resource allocator - negortiator
External factors
Top managers
Family-friendly benifits
Decisions roles
45. Entailing making decisions or choices
Management levels
Strong cultures
Managerial roles
Decisional roles
46. A systematic arrangement of people brought together to accomplish some specific purpose
Organization
Organizing
Social obligation
The Laissez-Faire Style
47. The view that managers are directly responsible for an organizations success or failure
Omnipotent view of management
Race
Global Village
Global corporation
48. Degree to which work is organized around team rather than individuals
Code of ethics
Race
Joint venture
Team orientation
49. Degree to which employees are expected to exhibit precision analysis and attention to detial
Management
The Participative Style
The Laissez-Faire Style
Attention to detial
50. Degree to which employees are aggressive and competitive rather than cooperative
Organizational culture
Family-friendly benifits
Agressiveness
Global sourcing