SUBJECTS
|
BROWSE
|
CAREER CENTER
|
POPULAR
|
JOIN
|
LOGIN
Business Skills
|
Soft Skills
|
Basic Literacy
|
Certifications
About
|
Help
|
Privacy
|
Terms
|
Email
Search
Test your basic knowledge |
Management
Start Test
Study First
Subject
:
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. The degree to which managers are concerned with increasing employee job satisfaction - What leadership styles are appropriate - Whether all disagreements--even constructive ones--should be eliminated
External factors
Leading
Social responsibility (corporate social responsibility or CSR)
Scientific management
2. People who work directly on a job or task and have no responsibility for overseeing the work of others
Parochiallism
Non managerial employees
Organizing
Race
3. The biological heritage (including physical characteristics such as ones skin color and associated traits that people use to identify themselves
Technology
First-line managers
Race
Planning
4. When a business firm engages in social actions in response to some popular social need
Social responsivness
Demographics
Effectiveness
Ethics
5. Any type of international company that maintains operations in multiple countries
Multinational corporation (MNC)
Social obligation
Organization
Four Management Functions
6. Factors forces situations and events outside the organization that affect its performance
Non managerial employees
Management Styles
Technology
External factors
7. Figurehead - leader - liaison
Controlling
Contingent workforce
Interpersonal roles
Foreign subsidary
8. Involving collecting receiving and disseminating information
Middle Managers
Planning
Informational roles
How organizations go global
9. Doing the right things or completing activities so that organizational goals are attained
Social responsibility (corporate social responsibility or CSR)
Global sourcing
Effectiveness
Leading
10. Supervisors responsible for directing the day to day activities of non managerial employees
Social responsivness
Effectiveness
First-line managers
Utilitarian view of ethics
11. The characteristics of a population used for purposes of social stuidies
First-line managers
Decisions roles
Demographics
Race
12. Any equipment tools or operating methods that are designed to make work more efficient
Technology
Three Characteristics of Organizations
Global sourcing
Agressiveness
13. Planning - Organizing - Leading - Controlling Middle ACHIEVING THE ORGANIZATIONS STATES PURPOSE.
Four Management Functions
Social obligation
Interpersonal roles
Agressiveness
14. A systematic arrangement of people brought together to accomplish some specific purpose
Technology
Organization
Stakeholders
Stability
15. The use of scientific methods to define the "one best way" for a job to be done - Frederick Winslow Taylor.
Middle Managers
Scientific management
Leading
Stakeholders
16. An MNC that centralizes management and other decisions in the home country
Three Characteristics of Organizations
Employee Engagement
Global corporation
Scientific management
17. Economic - Global - Political/Legal - Socio cultural - Technological - demographics. In the middle THE ORGANIZATION`
Technical skills
Informational roles
Components of the External Environment
Global Village
18. 1st Top Managers 2nd Middle managers 3rd First-Line Managers 4th Non managerial employees.
Ethinicity
Management levels
Leading
External factors
19. Making products domestically and selling them abroad
Contingent workforce
Multi domestic corporation
Exporting
Multinational corporation (MNC)
20. The manager makes decisions alone - but explains the reasons to employees; authority is centralised and communication is one way.
Importing
The Persuasive Style
Licensing
Top managers
21. Degree to which employees are expected to exhibit precision analysis and attention to detial
Components of the External Environment
Race
Attention to detial
Ethics
22. Attention to detail - innovation and risk taking - stability - aggressiveness - team orientation - people orientation - outcome orientation.
Dimensions of organizational culture
Theory of justice view of ethics
Utilitarian view of ethics
Agressiveness
23. The degree of change and complexity in an organizations enviroment
How organizations go global
Theory of justice view of ethics
Organizational culture
Environmental uncertainty
24. Ways in which people in a workforce are similar and different from one another in terms of gender age race sexual orientation ethnicity cultural background and physical abilities and dissablities
Global sourcing
Components of the External Environment
People orientation
Workforce diveristy
25. A business firms intention beyond its legal and economic obligations to do the right things act in ways that are good for society
Organization
Social responsibility (corporate social responsibility or CSR)
Top managers
The Autocratic Style
26. View that says ethical decisions are made in order to enforce rules fairly and impartially
Parochiallism
Informational roles
Theory of justice view of ethics
Demographics
27. A managers ability to work with understand mentor and motivate other both individually and in groups
Organization
Innovation and risk taking
Non managerial employees
Interpersonal skills
28. Managers allow employees to take full responsibility for decisions within their areas; authority is decentralised.
Controlling
Multinational corporation (MNC)
The Laissez-Faire Style
Stability
29. A managers ability to analyze and diagnose complex situations
Contingent workforce
Conceptual skills
Ethinicity
Organization stakeholders
30. Includes motivating employees directing the activites of other selecting the most effective communication channel and resolving conflicts
Organization
Efficency
Leading
Symbolic view of management
31. Individuals who are typically responsible for translating goals set by top managers into specific details that lower-level managers wills see get done
Informational roles
Three Characteristics of Organizations
First-line managers
Middle Managers
32. Cultures in which the key values are deeply held and widely shared
Exporting
Strong cultures
Management
The Consultative Style
33. Includes monitoring performance comparing it with goals and correcting any significant deviations
Four Management Functions
Innovation and risk taking
Strong cultures
Controlling
34. Purchasing materials or labor from around the world wherever it is cheapest
Ethics
Global sourcing
Management levels
Effectiveness
35. Degree to which organizational decisions and actions emphasize maintaining the status quo
Stability
Team orientation
Global sourcing
Stakeholders
36. A formal document that states an organizations primary values and the ethical rules its expects managers and non managerial employees to follow
Agressiveness
Importing
How organizations go global
Code of ethics
37. A direct investment in a foreign country that involves setting up a separate and independent facility or office
Foreign subsidary
Innovation and risk taking
Exporting
Theory of justice view of ethics
38. Degree to which employees are encouraged to be innovative and take risks
Innovation and risk taking
Three Characteristics of Organizations
Code of ethics
Importing
39. Social traits such as ones cultural background or allegiance that are shared by a human population
Management
Technology
Controlling
Ethinicity
40. A managers ability to build a power base and establish the right connections
Political skills
External factors
Stakeholders
Innovation and risk taking
41. Includes defining goals establishing strategy and developing plans to coordinate activites
Foreign subsidary
Top managers
Interpersonal skills
Planning
42. Job-specific knowledge and techniques needed to perform work tasks
Technical skills
Demographics
Licensing
Four Management Functions
43. A set of rules or principles that defines right and wrong conduct
Top managers
Ethics
Technical skills
Interpersonal roles
44. Degree to which management decision take into account the effects on people in the organization
Stability
Ethinicity
People orientation
Symbolic view of management
45. Any constituencies in an organizations environment that are affected by that organizations decisions and actions
Environmental uncertainty
Stakeholders
Global stategic alliance
External factors
46. Individuals who are responsible for making decisions about the direction of the organization and establishing policies that affect all organizational memebers
External factors
Top managers
Planning
Political skills
47. A narrow focus in which managers see thing only through their own eyes and from their own perspective
Outcome orientation
Conceptual skills
Parochiallism
The Autocratic Style
48. Entrepreneur - Disturbance handler - resource allocator - negortiator
External factors
Family-friendly benifits
Controlling
Decisions roles
49. Degree to which work is organized around team rather than individuals
The Participative Style
Decisional roles
Multi domestic corporation
Team orientation
50. Minimal Global investment - Global sourcing- exporting and importing - licensing - franchising - strategic alliance - joint venture - foreign subsidiary. - Significant global investment
Foreign subsidary
Small Business
Controlling
How organizations go global