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Test your basic knowledge |
Management
Start Test
Study First
Subject
:
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. The shared values principles traditions and ways of doing things that influence the way organizational members act
Employee Engagement
Conceptual skills
Attention to detial
Organizational culture
2. Benefits that provide a wide range of scheduling options and allow employees more flexibility at work accommodating their needs for work-life balance
Family-friendly benifits
Scientific management
Symbolic view of management
Organizing
3. A specific type of strategic alliance in which the partners agree to form a separate independent organization for some business purpose.
The Laissez-Faire Style
Global stategic alliance
Joint venture
Demographics
4. The manager makes decisions alone - but explains the reasons to employees; authority is centralised and communication is one way.
Leading
Sustainability
The Persuasive Style
Code of ethics
5. Employees - customers - unions - social and political action groups - shareholders - competitors - communities - Trade and industry associations - Suppliers - governments - media.
Organization stakeholders
Social responsivness
Attention to detial
Informational roles
6. Social traits such as ones cultural background or allegiance that are shared by a human population
Ethinicity
Top managers
Components of the External Environment
Conceptual skills
7. Doing the right things or completing activities so that organizational goals are attained
Organizing
People orientation
Effectiveness
Decisional roles
8. Includes determining what tasks are to be done who is to do them how the tasks are to be grouped whop reports to whom and who will make decisions
Interpersonal roles
Three Characteristics of Organizations
Organizing
Management
9. An independent business having fewer than 500 employees that doesn't necessarily engage in any new or innovative practices and has relatively little impact on its industry
Small Business
Effectiveness
Informational roles
Employee Engagement
10. Purchasing materials or labor from around the world wherever it is cheapest
Planning
Stakeholders
Global sourcing
Leading
11. Any constituencies in an organizations environment that are affected by that organizations decisions and actions
Environmental complexity
Stakeholders
Environmental uncertainty
Workforce diveristy
12. An MNC that decentralizes management and other decisions to the local country where its doing business
Rights view of ethics
Three Characteristics of Organizations
Multi domestic corporation
Contingent workforce
13. Acquiring products made abroad and selling them domestically
Importing
Global Village
Utilitarian view of ethics
Contingent workforce
14. Includes defining goals establishing strategy and developing plans to coordinate activites
Small Business
Code of ethics
Social responsibility (corporate social responsibility or CSR)
Planning
15. Economic - Global - Political/Legal - Socio cultural - Technological - demographics. In the middle THE ORGANIZATION`
Employee Engagement
Strong cultures
Omnipotent view of management
Components of the External Environment
16. When a business firm engages in social actions in response to some popular social need
Management Styles
The Participative Style
Employee Engagement
Social responsivness
17. Individuals who are typically responsible for translating goals set by top managers into specific details that lower-level managers wills see get done
Middle Managers
Management levels
Attention to detial
Multinational corporation (MNC)
18. The manager makes the final decision after gaining feedback from stakeholders; authority is still somewhat centralised; communication is a two way process.
Environmental complexity
Foreign subsidary
Middle Managers
The Consultative Style
19. Managers allow employees to take full responsibility for decisions within their areas; authority is decentralised.
Technology
The Laissez-Faire Style
Global sourcing
Outcome orientation
20. Cultures in which the key values are deeply held and widely shared
Demographics
How organizations go global
Strong cultures
Scientific management
21. Supervisors responsible for directing the day to day activities of non managerial employees
Environmental uncertainty
Race
First-line managers
Decisions roles
22. Degree to which managers focus on results or outcomes rather than on how these outcomes are achived
Managerial roles
Outcome orientation
Joint venture
Importing
23. Individuals in an organization who direct the activities of others
Technology
Managers
Rights view of ethics
Interpersonal roles
24. A managers ability to build a power base and establish the right connections
Multi domestic corporation
Political skills
Contingent workforce
First-line managers
25. An agreement in which an organization gives other organization the right for a fee to use its name and operating methods
Family-friendly benifits
Franchising
Environmental uncertainty
Licensing
26. The use of scientific methods to define the "one best way" for a job to be done - Frederick Winslow Taylor.
Organizational culture
Stakeholders
Scientific management
Franchising
27. Specific categories of managerial behavior often grouped around interpersonal relationships information transfer and decision making
Organizational culture
Exporting
Interpersonal skills
Managerial roles
28. Involving people (subordinates and persons outside the organization) and other duties that are ceremonial and symbolic in nature
Social responsivness
Stability
Interpersonal roles
The Consultative Style
29. How much autonomy should be designed into employees jobs - Whether task should be done by individuals or in teams - The degree to which department managers interact with each other
Organizing
The Participative Style
Omnipotent view of management
Interpersonal roles
30. An agreement in which an organization gives another the right for a fee to make or sell its products using its technology or product specifications
Sustainability
Interpersonal roles
Workforce diveristy
Licensing
31. Degree to which management decision take into account the effects on people in the organization
People orientation
Organizational culture
Organizing
Decisional roles
32. Entrepreneur - Disturbance handler - resource allocator - negortiator
Demographics
Innovation and risk taking
Decisions roles
Managerial roles
33. A partnership between an organization and a foreign company partners in which both share resources and knowledge in developing new products of building production facilities.
Organizing
Global stategic alliance
Franchising
The Participative Style
34. Doing things right or getting the most output from the least amount of inputs
Efficency
Multi domestic corporation
Three Characteristics of Organizations
The Persuasive Style
35. The degree of risk that plans should contain - Whether plans should be developed by individuals or teams - The degree of environmental scanning in which management will engage
Planning
Organization
Contingent workforce
Social responsibility (corporate social responsibility or CSR)
36. Includes monitoring performance comparing it with goals and correcting any significant deviations
Effectiveness
Controlling
External factors
Omnipotent view of management
37. A companys ability to achieve its business goals and increase long-term shareholder value by integrating economic - environmental and social opportunities into its business strategies
Workforce diveristy
Organizing
Controlling
Sustainability
38. Job-specific knowledge and techniques needed to perform work tasks
Social responsibility (corporate social responsibility or CSR)
First-line managers
Technical skills
Team orientation
39. Ways in which people in a workforce are similar and different from one another in terms of gender age race sexual orientation ethnicity cultural background and physical abilities and dissablities
Workforce diveristy
Efficency
Leading
External factors
40. The biological heritage (including physical characteristics such as ones skin color and associated traits that people use to identify themselves
Race
Exporting
The Persuasive Style
Sustainability
41. Figurehead - leader - liaison
Political skills
Planning
Interpersonal roles
Social responsivness
42. A structural arrangement for global organizations that eliminates artificial geographical barries
Top managers
Transnational (border less) organization
Global sourcing
Three Characteristics of Organizations
43. A business firms intention beyond its legal and economic obligations to do the right things act in ways that are good for society
Theory of justice view of ethics
Top managers
Global corporation
Social responsibility (corporate social responsibility or CSR)
44. View that says ethical decisions are made solely on the basis of their outcomes or consequences
Utilitarian view of ethics
Managers
The Persuasive Style
Controlling
45. Making products domestically and selling them abroad
Controlling
Contingent workforce
Exporting
How organizations go global
46. A boundary less world where goods and services are produced and marketed worlwide
Employee Engagement
Informational roles
Global Village
Parochiallism
47. The degree to which managers are concerned with increasing employee job satisfaction - What leadership styles are appropriate - Whether all disagreements--even constructive ones--should be eliminated
Demographics
Organizing
Franchising
Leading
48. When a business firm engages in social actions because of its obligation to meet certain economic and legal responsibilities
Informational roles
Social obligation
Global stategic alliance
Social responsibility (corporate social responsibility or CSR)
49. The number of components in an organizations environment and the extent of knowledge that the organizations has about those components
Environmental complexity
People orientation
Workforce diveristy
Middle Managers
50. A set of rules or principles that defines right and wrong conduct
Organization stakeholders
Ethics
Social obligation
Organizational culture