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Test your basic knowledge |
Management
Start Test
Study First
Subject
:
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Employees - customers - unions - social and political action groups - shareholders - competitors - communities - Trade and industry associations - Suppliers - governments - media.
Controlling
Social responsibility (corporate social responsibility or CSR)
Organization stakeholders
Efficency
2. Cultures in which the key values are deeply held and widely shared
Social responsibility (corporate social responsibility or CSR)
Stability
Strong cultures
The Consultative Style
3. Involving collecting receiving and disseminating information
Informational roles
Demographics
Environmental uncertainty
Organization stakeholders
4. Supervisors responsible for directing the day to day activities of non managerial employees
Workforce diveristy
First-line managers
Importing
Joint venture
5. The manager makes all decisions alone - with centralised authority and one-way communication.
Utilitarian view of ethics
Middle Managers
Workforce diveristy
The Autocratic Style
6. A business firms intention beyond its legal and economic obligations to do the right things act in ways that are good for society
Informational roles
Strong cultures
Dimensions of organizational culture
Social responsibility (corporate social responsibility or CSR)
7. Includes determining what tasks are to be done who is to do them how the tasks are to be grouped whop reports to whom and who will make decisions
Interpersonal roles
Organizing
Stakeholders
Demographics
8. When a business firm engages in social actions in response to some popular social need
Stability
Social responsivness
Interpersonal roles
First-line managers
9. Degree to which employees are aggressive and competitive rather than cooperative
First-line managers
Managers
Agressiveness
Political skills
10. A systematic arrangement of people brought together to accomplish some specific purpose
Four Management Functions
Social obligation
Organization
Global corporation
11. An agreement in which an organization gives other organization the right for a fee to use its name and operating methods
Franchising
The Laissez-Faire Style
Technology
Code of ethics
12. Job-specific knowledge and techniques needed to perform work tasks
Middle Managers
Technical skills
Three Characteristics of Organizations
Exporting
13. People who work directly on a job or task and have no responsibility for overseeing the work of others
Effectiveness
Non managerial employees
Agressiveness
Middle Managers
14. The process of getting things done effectively efficiently through and with other people
Controlling
The Autocratic Style
Management
Decisions roles
15. Involving people (subordinates and persons outside the organization) and other duties that are ceremonial and symbolic in nature
External factors
Interpersonal roles
The Laissez-Faire Style
Global corporation
16. The view that managers are directly responsible for an organizations success or failure
Organization
Omnipotent view of management
Licensing
Informational roles
17. Making products domestically and selling them abroad
Managers
Exporting
Leading
Foreign subsidary
18. Includes motivating employees directing the activites of other selecting the most effective communication channel and resolving conflicts
Interpersonal roles
Workforce diveristy
Leading
Licensing
19. Benefits that provide a wide range of scheduling options and allow employees more flexibility at work accommodating their needs for work-life balance
Organization stakeholders
Social responsibility (corporate social responsibility or CSR)
Family-friendly benifits
Workforce diveristy
20. Degree to which management decision take into account the effects on people in the organization
Interpersonal roles
Ethics
People orientation
Organizational culture
21. Part-time temporary and contract workers who are available for hire on an as-needed basis
Contingent workforce
Three Characteristics of Organizations
Controlling
Political skills
22. When a business firm engages in social actions because of its obligation to meet certain economic and legal responsibilities
Symbolic view of management
People orientation
Social obligation
The Autocratic Style
23. The manager encourages employees to become actively involved in the decision-making process; authority is decentralised and communication is a two way process.
Workforce diveristy
The Participative Style
Outcome orientation
Licensing
24. The degree of risk that plans should contain - Whether plans should be developed by individuals or teams - The degree of environmental scanning in which management will engage
Transnational (border less) organization
Middle Managers
Planning
Licensing
25. The characteristics of a population used for purposes of social stuidies
Managers
Code of ethics
Demographics
Attention to detial
26. Managers allow employees to take full responsibility for decisions within their areas; authority is decentralised.
Agressiveness
Management
The Laissez-Faire Style
Dimensions of organizational culture
27. An agreement in which an organization gives another the right for a fee to make or sell its products using its technology or product specifications
Planning
Social responsibility (corporate social responsibility or CSR)
Leading
Licensing
28. Individuals who are typically responsible for translating goals set by top managers into specific details that lower-level managers wills see get done
Stability
Innovation and risk taking
Middle Managers
Global Village
29. Specific categories of managerial behavior often grouped around interpersonal relationships information transfer and decision making
Components of the External Environment
Stakeholders
Attention to detial
Managerial roles
30. Any type of international company that maintains operations in multiple countries
Multinational corporation (MNC)
Informational roles
Components of the External Environment
Leading
31. The manager makes the final decision after gaining feedback from stakeholders; authority is still somewhat centralised; communication is a two way process.
Technology
Code of ethics
The Consultative Style
Planning
32. View that says ethical decisions are made in order to respect and protect individual liberties and privileges
Rights view of ethics
How organizations go global
Importing
Managers
33. Mentor - dissemination - spokesperson
Top managers
Non managerial employees
Stakeholders
Informational roles
34. How much autonomy should be designed into employees jobs - Whether task should be done by individuals or in teams - The degree to which department managers interact with each other
Code of ethics
Organizing
Decisional roles
Informational roles
35. The number of components in an organizations environment and the extent of knowledge that the organizations has about those components
Leading
Environmental complexity
Outcome orientation
Interpersonal roles
36. Includes defining goals establishing strategy and developing plans to coordinate activites
Planning
Contingent workforce
Employee Engagement
Family-friendly benifits
37. Individuals in an organization who direct the activities of others
Race
Middle Managers
Managers
Workforce diveristy
38. A direct investment in a foreign country that involves setting up a separate and independent facility or office
Workforce diveristy
Technology
Interpersonal roles
Foreign subsidary
39. Planning - Organizing - Leading - Controlling Middle ACHIEVING THE ORGANIZATIONS STATES PURPOSE.
Four Management Functions
Effectiveness
Planning
Management Styles
40. A set of rules or principles that defines right and wrong conduct
Ethics
The Laissez-Faire Style
Race
Rights view of ethics
41. 1st Top Managers 2nd Middle managers 3rd First-Line Managers 4th Non managerial employees.
Global corporation
Parochiallism
Managers
Management levels
42. Doing the right things or completing activities so that organizational goals are attained
Technical skills
Transnational (border less) organization
Environmental uncertainty
Effectiveness
43. The manager makes decisions alone - but explains the reasons to employees; authority is centralised and communication is one way.
The Persuasive Style
External factors
The Autocratic Style
Top managers
44. The biological heritage (including physical characteristics such as ones skin color and associated traits that people use to identify themselves
Joint venture
Contingent workforce
Global corporation
Race
45. A managers ability to analyze and diagnose complex situations
Social responsibility (corporate social responsibility or CSR)
Franchising
Conceptual skills
Organizing
46. Ways in which people in a workforce are similar and different from one another in terms of gender age race sexual orientation ethnicity cultural background and physical abilities and dissablities
Leading
Stability
Environmental uncertainty
Workforce diveristy
47. Individuals who are responsible for making decisions about the direction of the organization and establishing policies that affect all organizational memebers
Political skills
Licensing
Top managers
Organizing
48. Minimal Global investment - Global sourcing- exporting and importing - licensing - franchising - strategic alliance - joint venture - foreign subsidiary. - Significant global investment
How organizations go global
Transnational (border less) organization
Environmental uncertainty
Ethinicity
49. Entailing making decisions or choices
Decisional roles
The Consultative Style
Exporting
Planning
50. An independent business having fewer than 500 employees that doesn't necessarily engage in any new or innovative practices and has relatively little impact on its industry
Controlling
Small Business
Joint venture
Decisional roles