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Test your basic knowledge |
Management
Start Test
Study First
Subject
:
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Includes monitoring performance comparing it with goals and correcting any significant deviations
Stakeholders
Planning
Controlling
Decisions roles
2. The manager encourages employees to become actively involved in the decision-making process; authority is decentralised and communication is a two way process.
Exporting
Innovation and risk taking
Social obligation
The Participative Style
3. The manager makes all decisions alone - with centralised authority and one-way communication.
Managerial roles
Ethinicity
The Autocratic Style
People orientation
4. The degree of change and complexity in an organizations enviroment
Components of the External Environment
Environmental uncertainty
Ethinicity
Agressiveness
5. Individuals in an organization who direct the activities of others
Organizational culture
Organization stakeholders
Managers
Non managerial employees
6. Job-specific knowledge and techniques needed to perform work tasks
Technical skills
Utilitarian view of ethics
Four Management Functions
Global Village
7. The degree to which managers are concerned with increasing employee job satisfaction - What leadership styles are appropriate - Whether all disagreements--even constructive ones--should be eliminated
Leading
The Autocratic Style
Small Business
Environmental uncertainty
8. The manager makes the final decision after gaining feedback from stakeholders; authority is still somewhat centralised; communication is a two way process.
Global Village
Interpersonal roles
Middle Managers
The Consultative Style
9. An independent business having fewer than 500 employees that doesn't necessarily engage in any new or innovative practices and has relatively little impact on its industry
The Participative Style
Management
Small Business
Social responsibility (corporate social responsibility or CSR)
10. A managers ability to analyze and diagnose complex situations
Transnational (border less) organization
Conceptual skills
Three Characteristics of Organizations
Management levels
11. The view that much of an organizations success or failure is due to external forces outside managers control
Planning
Middle Managers
Employee Engagement
Symbolic view of management
12. People who work directly on a job or task and have no responsibility for overseeing the work of others
Non managerial employees
Ethics
Franchising
Organization stakeholders
13. Ways in which people in a workforce are similar and different from one another in terms of gender age race sexual orientation ethnicity cultural background and physical abilities and dissablities
Code of ethics
Workforce diveristy
Strong cultures
The Laissez-Faire Style
14. Specific categories of managerial behavior often grouped around interpersonal relationships information transfer and decision making
Components of the External Environment
Organization stakeholders
Managerial roles
Managers
15. The shared values principles traditions and ways of doing things that influence the way organizational members act
Organizational culture
Controlling
Leading
Interpersonal roles
16. The number of components in an organizations environment and the extent of knowledge that the organizations has about those components
Planning
Environmental complexity
Theory of justice view of ethics
Social obligation
17. Economic - Global - Political/Legal - Socio cultural - Technological - demographics. In the middle THE ORGANIZATION`
Foreign subsidary
Interpersonal roles
Controlling
Components of the External Environment
18. An agreement in which an organization gives another the right for a fee to make or sell its products using its technology or product specifications
Planning
Innovation and risk taking
Management levels
Licensing
19. Making products domestically and selling them abroad
Environmental uncertainty
Global stategic alliance
Exporting
Contingent workforce
20. How much autonomy should be designed into employees jobs - Whether task should be done by individuals or in teams - The degree to which department managers interact with each other
Organizing
Dimensions of organizational culture
Planning
Agressiveness
21. When a business firm engages in social actions in response to some popular social need
Ethinicity
Outcome orientation
Social responsivness
Licensing
22. Attention to detail - innovation and risk taking - stability - aggressiveness - team orientation - people orientation - outcome orientation.
Parochiallism
Omnipotent view of management
Dimensions of organizational culture
Decisions roles
23. Doing the right things or completing activities so that organizational goals are attained
Interpersonal roles
Social obligation
Effectiveness
Environmental complexity
24. The process of getting things done effectively efficiently through and with other people
Planning
External factors
Organization stakeholders
Management
25. Any type of international company that maintains operations in multiple countries
Strong cultures
Multinational corporation (MNC)
Top managers
Joint venture
26. A specific type of strategic alliance in which the partners agree to form a separate independent organization for some business purpose.
Outcome orientation
Joint venture
Rights view of ethics
Environmental complexity
27. Part-time temporary and contract workers who are available for hire on an as-needed basis
Contingent workforce
Organization
Utilitarian view of ethics
Foreign subsidary
28. The degree of risk that plans should contain - Whether plans should be developed by individuals or teams - The degree of environmental scanning in which management will engage
Planning
Team orientation
Employee Engagement
Top managers
29. An MNC that centralizes management and other decisions in the home country
The Persuasive Style
The Laissez-Faire Style
Organization stakeholders
Global corporation
30. Individuals who are typically responsible for translating goals set by top managers into specific details that lower-level managers wills see get done
Decisions roles
Scientific management
Innovation and risk taking
Middle Managers
31. Includes motivating employees directing the activites of other selecting the most effective communication channel and resolving conflicts
Social responsivness
Leading
Agressiveness
Utilitarian view of ethics
32. Purchasing materials or labor from around the world wherever it is cheapest
Demographics
Global sourcing
Transnational (border less) organization
Organization stakeholders
33. The use of scientific methods to define the "one best way" for a job to be done - Frederick Winslow Taylor.
Four Management Functions
Organizational culture
Scientific management
Components of the External Environment
34. Mentor - dissemination - spokesperson
The Persuasive Style
Interpersonal skills
The Consultative Style
Informational roles
35. Degree to which employees are encouraged to be innovative and take risks
Contingent workforce
Attention to detial
Global stategic alliance
Innovation and risk taking
36. The biological heritage (including physical characteristics such as ones skin color and associated traits that people use to identify themselves
Components of the External Environment
Social responsibility (corporate social responsibility or CSR)
Race
Ethics
37. A set of rules or principles that defines right and wrong conduct
Parochiallism
Franchising
Ethics
Technical skills
38. Planning - Organizing - Leading - Controlling Middle ACHIEVING THE ORGANIZATIONS STATES PURPOSE.
Organizing
Parochiallism
Four Management Functions
Employee Engagement
39. Cultures in which the key values are deeply held and widely shared
Strong cultures
Ethics
Rights view of ethics
Utilitarian view of ethics
40. The manager makes decisions alone - but explains the reasons to employees; authority is centralised and communication is one way.
Omnipotent view of management
Symbolic view of management
The Persuasive Style
Organization stakeholders
41. A partnership between an organization and a foreign company partners in which both share resources and knowledge in developing new products of building production facilities.
Components of the External Environment
Interpersonal skills
Global stategic alliance
Multi domestic corporation
42. A managers ability to work with understand mentor and motivate other both individually and in groups
Interpersonal skills
The Persuasive Style
Effectiveness
Dimensions of organizational culture
43. Minimal Global investment - Global sourcing- exporting and importing - licensing - franchising - strategic alliance - joint venture - foreign subsidiary. - Significant global investment
Small Business
How organizations go global
Interpersonal roles
Stability
44. A boundary less world where goods and services are produced and marketed worlwide
Technical skills
Planning
People orientation
Global Village
45. Entrepreneur - Disturbance handler - resource allocator - negortiator
Scientific management
Sustainability
Decisional roles
Decisions roles
46. Social traits such as ones cultural background or allegiance that are shared by a human population
Ethinicity
Exporting
Planning
Leading
47. Degree to which work is organized around team rather than individuals
Team orientation
Dimensions of organizational culture
Scientific management
People orientation
48. Autocratic - Persuasive - Consultative - Participative - Laissez-Faire
Organization
Leading
Management Styles
Family-friendly benifits
49. Doing things right or getting the most output from the least amount of inputs
Social responsivness
Environmental uncertainty
Interpersonal roles
Efficency
50. Benefits that provide a wide range of scheduling options and allow employees more flexibility at work accommodating their needs for work-life balance
Three Characteristics of Organizations
Family-friendly benifits
Importing
Middle Managers