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Test your basic knowledge |
Management
Start Test
Study First
Subject
:
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. The manager makes the final decision after gaining feedback from stakeholders; authority is still somewhat centralised; communication is a two way process.
The Consultative Style
Organizing
Franchising
Organizing
2. Entrepreneur - Disturbance handler - resource allocator - negortiator
Small Business
Decisions roles
How organizations go global
Sustainability
3. A managers ability to work with understand mentor and motivate other both individually and in groups
Interpersonal skills
Conceptual skills
Leading
Organizational culture
4. The manager encourages employees to become actively involved in the decision-making process; authority is decentralised and communication is a two way process.
The Participative Style
Rights view of ethics
Strong cultures
Sustainability
5. The use of scientific methods to define the "one best way" for a job to be done - Frederick Winslow Taylor.
Franchising
Race
Symbolic view of management
Scientific management
6. A systematic arrangement of people brought together to accomplish some specific purpose
Organizing
Management
Rights view of ethics
Organization
7. Doing things right or getting the most output from the least amount of inputs
Efficency
Organization stakeholders
Family-friendly benifits
Management Styles
8. Goals - People and Structure
Organization
Informational roles
Three Characteristics of Organizations
Family-friendly benifits
9. Degree to which managers focus on results or outcomes rather than on how these outcomes are achived
Parochiallism
Outcome orientation
Components of the External Environment
Management Styles
10. Individuals who are responsible for making decisions about the direction of the organization and establishing policies that affect all organizational memebers
The Persuasive Style
How organizations go global
Demographics
Top managers
11. A narrow focus in which managers see thing only through their own eyes and from their own perspective
Code of ethics
Parochiallism
Symbolic view of management
Scientific management
12. Mentor - dissemination - spokesperson
Employee Engagement
Informational roles
Management Styles
Efficency
13. Employees - customers - unions - social and political action groups - shareholders - competitors - communities - Trade and industry associations - Suppliers - governments - media.
Organization stakeholders
Controlling
Organizational culture
Theory of justice view of ethics
14. Involving people (subordinates and persons outside the organization) and other duties that are ceremonial and symbolic in nature
Multi domestic corporation
Organization stakeholders
Informational roles
Interpersonal roles
15. An agreement in which an organization gives other organization the right for a fee to use its name and operating methods
Organization
Franchising
Stability
Technology
16. Job-specific knowledge and techniques needed to perform work tasks
Management levels
Technical skills
Social responsibility (corporate social responsibility or CSR)
Dimensions of organizational culture
17. The process of getting things done effectively efficiently through and with other people
Attention to detial
Management
Environmental complexity
Team orientation
18. Involving collecting receiving and disseminating information
Scientific management
Organizing
Informational roles
Employee Engagement
19. Managers allow employees to take full responsibility for decisions within their areas; authority is decentralised.
The Laissez-Faire Style
Informational roles
The Autocratic Style
Race
20. Figurehead - leader - liaison
Global sourcing
Rights view of ethics
Leading
Interpersonal roles
21. Degree to which organizational decisions and actions emphasize maintaining the status quo
Global stategic alliance
Stability
Leading
Informational roles
22. The shared values principles traditions and ways of doing things that influence the way organizational members act
Utilitarian view of ethics
Management levels
Organizational culture
Transnational (border less) organization
23. Whether to impose external controls or allow employees to control their own actions - What criteria should be emphasized in employee performance evaluations - What repercussions will occur from exceeding ones budget
Symbolic view of management
Rights view of ethics
Controlling
Ethinicity
24. The degree of change and complexity in an organizations enviroment
Environmental uncertainty
The Consultative Style
Omnipotent view of management
Technical skills
25. Any equipment tools or operating methods that are designed to make work more efficient
Race
Interpersonal roles
Innovation and risk taking
Technology
26. The view that managers are directly responsible for an organizations success or failure
Omnipotent view of management
Political skills
Organizational culture
Social responsibility (corporate social responsibility or CSR)
27. View that says ethical decisions are made in order to respect and protect individual liberties and privileges
Global stategic alliance
Organizational culture
The Laissez-Faire Style
Rights view of ethics
28. When a business firm engages in social actions because of its obligation to meet certain economic and legal responsibilities
Top managers
Social obligation
How organizations go global
Demographics
29. Minimal Global investment - Global sourcing- exporting and importing - licensing - franchising - strategic alliance - joint venture - foreign subsidiary. - Significant global investment
How organizations go global
Employee Engagement
Ethics
Foreign subsidary
30. Individuals in an organization who direct the activities of others
Team orientation
The Autocratic Style
Managers
First-line managers
31. The manager makes decisions alone - but explains the reasons to employees; authority is centralised and communication is one way.
The Persuasive Style
Global sourcing
Joint venture
Leading
32. An MNC that decentralizes management and other decisions to the local country where its doing business
Environmental uncertainty
Multi domestic corporation
Race
Global corporation
33. Autocratic - Persuasive - Consultative - Participative - Laissez-Faire
Licensing
Management Styles
The Laissez-Faire Style
Middle Managers
34. A set of rules or principles that defines right and wrong conduct
People orientation
Ethics
Franchising
Non managerial employees
35. An MNC that centralizes management and other decisions in the home country
Global corporation
Environmental complexity
Global Village
First-line managers
36. Entailing making decisions or choices
Social responsivness
Race
Decisional roles
Exporting
37. The number of components in an organizations environment and the extent of knowledge that the organizations has about those components
Environmental complexity
Agressiveness
Global Village
Technical skills
38. Degree to which employees are aggressive and competitive rather than cooperative
Foreign subsidary
Planning
Parochiallism
Agressiveness
39. A specific type of strategic alliance in which the partners agree to form a separate independent organization for some business purpose.
Joint venture
First-line managers
Organization
Controlling
40. Degree to which employees are expected to exhibit precision analysis and attention to detial
Attention to detial
Technical skills
The Laissez-Faire Style
Utilitarian view of ethics
41. How much autonomy should be designed into employees jobs - Whether task should be done by individuals or in teams - The degree to which department managers interact with each other
Global stategic alliance
Organizing
Technical skills
Conceptual skills
42. A companys ability to achieve its business goals and increase long-term shareholder value by integrating economic - environmental and social opportunities into its business strategies
Race
Sustainability
First-line managers
Controlling
43. View that says ethical decisions are made solely on the basis of their outcomes or consequences
Conceptual skills
Environmental complexity
Utilitarian view of ethics
Social obligation
44. Includes motivating employees directing the activites of other selecting the most effective communication channel and resolving conflicts
The Participative Style
Ethics
Leading
Management Styles
45. Any constituencies in an organizations environment that are affected by that organizations decisions and actions
Social responsibility (corporate social responsibility or CSR)
Stakeholders
Multi domestic corporation
The Autocratic Style
46. Specific categories of managerial behavior often grouped around interpersonal relationships information transfer and decision making
Race
Stability
Managerial roles
How organizations go global
47. People who work directly on a job or task and have no responsibility for overseeing the work of others
Organizing
Non managerial employees
The Consultative Style
Controlling
48. Economic - Global - Political/Legal - Socio cultural - Technological - demographics. In the middle THE ORGANIZATION`
Components of the External Environment
The Participative Style
Organization stakeholders
Environmental uncertainty
49. Ways in which people in a workforce are similar and different from one another in terms of gender age race sexual orientation ethnicity cultural background and physical abilities and dissablities
Ethics
Scientific management
Three Characteristics of Organizations
Workforce diveristy
50. Making products domestically and selling them abroad
People orientation
The Autocratic Style
Exporting
Foreign subsidary