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Test your basic knowledge |
Management
Start Test
Study First
Subject
:
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Factors forces situations and events outside the organization that affect its performance
Technology
External factors
Stability
Non managerial employees
2. The degree to which managers are concerned with increasing employee job satisfaction - What leadership styles are appropriate - Whether all disagreements--even constructive ones--should be eliminated
Leading
Franchising
Planning
Political skills
3. An independent business having fewer than 500 employees that doesn't necessarily engage in any new or innovative practices and has relatively little impact on its industry
Organization stakeholders
Leading
Code of ethics
Small Business
4. Supervisors responsible for directing the day to day activities of non managerial employees
First-line managers
Interpersonal roles
Management Styles
Planning
5. Any type of international company that maintains operations in multiple countries
Organizing
Dimensions of organizational culture
Family-friendly benifits
Multinational corporation (MNC)
6. Degree to which organizational decisions and actions emphasize maintaining the status quo
The Autocratic Style
Stability
Controlling
Interpersonal roles
7. When a business firm engages in social actions in response to some popular social need
Stability
Organizing
Political skills
Social responsivness
8. Benefits that provide a wide range of scheduling options and allow employees more flexibility at work accommodating their needs for work-life balance
Race
Licensing
Three Characteristics of Organizations
Family-friendly benifits
9. A systematic arrangement of people brought together to accomplish some specific purpose
People orientation
Organizing
Global corporation
Organization
10. People who work directly on a job or task and have no responsibility for overseeing the work of others
People orientation
Workforce diveristy
Non managerial employees
Exporting
11. An agreement in which an organization gives other organization the right for a fee to use its name and operating methods
Franchising
External factors
How organizations go global
Strong cultures
12. Attention to detail - innovation and risk taking - stability - aggressiveness - team orientation - people orientation - outcome orientation.
First-line managers
Planning
Technology
Dimensions of organizational culture
13. Includes motivating employees directing the activites of other selecting the most effective communication channel and resolving conflicts
Multinational corporation (MNC)
Controlling
Social obligation
Leading
14. The view that managers are directly responsible for an organizations success or failure
Scientific management
Employee Engagement
Omnipotent view of management
Controlling
15. Degree to which employees are expected to exhibit precision analysis and attention to detial
Effectiveness
External factors
Attention to detial
The Laissez-Faire Style
16. The use of scientific methods to define the "one best way" for a job to be done - Frederick Winslow Taylor.
Scientific management
Controlling
Dimensions of organizational culture
Conceptual skills
17. Goals - People and Structure
Agressiveness
Three Characteristics of Organizations
The Participative Style
Race
18. The characteristics of a population used for purposes of social stuidies
Demographics
Organization
Exporting
Sustainability
19. Degree to which management decision take into account the effects on people in the organization
People orientation
Technology
Four Management Functions
Non managerial employees
20. Involving collecting receiving and disseminating information
First-line managers
Interpersonal roles
Interpersonal roles
Informational roles
21. An MNC that decentralizes management and other decisions to the local country where its doing business
Non managerial employees
Multi domestic corporation
Managers
The Participative Style
22. Individuals in an organization who direct the activities of others
Transnational (border less) organization
Managers
The Persuasive Style
Efficency
23. Includes determining what tasks are to be done who is to do them how the tasks are to be grouped whop reports to whom and who will make decisions
Organizing
Organization stakeholders
Leading
Multinational corporation (MNC)
24. Degree to which employees are encouraged to be innovative and take risks
Family-friendly benifits
Organization stakeholders
Innovation and risk taking
Stability
25. The manager encourages employees to become actively involved in the decision-making process; authority is decentralised and communication is a two way process.
Managerial roles
The Participative Style
Planning
Leading
26. Job-specific knowledge and techniques needed to perform work tasks
Political skills
The Autocratic Style
Strong cultures
Technical skills
27. Doing the right things or completing activities so that organizational goals are attained
Stakeholders
Omnipotent view of management
Informational roles
Effectiveness
28. Part-time temporary and contract workers who are available for hire on an as-needed basis
Outcome orientation
Organizing
Technical skills
Contingent workforce
29. A boundary less world where goods and services are produced and marketed worlwide
Management levels
The Persuasive Style
Global Village
Dimensions of organizational culture
30. Autocratic - Persuasive - Consultative - Participative - Laissez-Faire
Management Styles
Utilitarian view of ethics
Informational roles
Four Management Functions
31. Degree to which employees are aggressive and competitive rather than cooperative
Agressiveness
Environmental complexity
Multinational corporation (MNC)
Multi domestic corporation
32. A formal document that states an organizations primary values and the ethical rules its expects managers and non managerial employees to follow
Code of ethics
Workforce diveristy
Conceptual skills
Global sourcing
33. A set of rules or principles that defines right and wrong conduct
Ethics
How organizations go global
Team orientation
Outcome orientation
34. Social traits such as ones cultural background or allegiance that are shared by a human population
Joint venture
Ethinicity
Innovation and risk taking
Decisions roles
35. Entailing making decisions or choices
Multi domestic corporation
Decisional roles
Small Business
The Autocratic Style
36. A structural arrangement for global organizations that eliminates artificial geographical barries
Transnational (border less) organization
Exporting
Scientific management
The Laissez-Faire Style
37. A direct investment in a foreign country that involves setting up a separate and independent facility or office
Foreign subsidary
People orientation
Sustainability
Stability
38. A business firms intention beyond its legal and economic obligations to do the right things act in ways that are good for society
Omnipotent view of management
Social responsibility (corporate social responsibility or CSR)
Team orientation
Planning
39. When a business firm engages in social actions because of its obligation to meet certain economic and legal responsibilities
Employee Engagement
Small Business
Social obligation
Social responsibility (corporate social responsibility or CSR)
40. Individuals who are typically responsible for translating goals set by top managers into specific details that lower-level managers wills see get done
Middle Managers
Organizing
Code of ethics
Interpersonal skills
41. Managers allow employees to take full responsibility for decisions within their areas; authority is decentralised.
Organizing
The Laissez-Faire Style
Small Business
Planning
42. Mentor - dissemination - spokesperson
Informational roles
Innovation and risk taking
Management
The Participative Style
43. Ways in which people in a workforce are similar and different from one another in terms of gender age race sexual orientation ethnicity cultural background and physical abilities and dissablities
Non managerial employees
External factors
Workforce diveristy
Organization stakeholders
44. The process of getting things done effectively efficiently through and with other people
Parochiallism
People orientation
Social responsivness
Management
45. An agreement in which an organization gives another the right for a fee to make or sell its products using its technology or product specifications
Licensing
Dimensions of organizational culture
Team orientation
Workforce diveristy
46. The biological heritage (including physical characteristics such as ones skin color and associated traits that people use to identify themselves
Top managers
Foreign subsidary
Race
Family-friendly benifits
47. A managers ability to analyze and diagnose complex situations
Decisions roles
Multinational corporation (MNC)
Global stategic alliance
Conceptual skills
48. Economic - Global - Political/Legal - Socio cultural - Technological - demographics. In the middle THE ORGANIZATION`
Social responsibility (corporate social responsibility or CSR)
Components of the External Environment
Rights view of ethics
Global Village
49. Any equipment tools or operating methods that are designed to make work more efficient
Technology
Organization
Family-friendly benifits
Interpersonal skills
50. Specific categories of managerial behavior often grouped around interpersonal relationships information transfer and decision making
Managerial roles
Foreign subsidary
Technology
Attention to detial