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Test your basic knowledge |
Management
Start Test
Study First
Subject
:
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. The degree of change and complexity in an organizations enviroment
The Participative Style
Informational roles
Environmental uncertainty
Employee Engagement
2. The use of scientific methods to define the "one best way" for a job to be done - Frederick Winslow Taylor.
Environmental uncertainty
Planning
Social obligation
Scientific management
3. 1st Top Managers 2nd Middle managers 3rd First-Line Managers 4th Non managerial employees.
Outcome orientation
Race
Leading
Management levels
4. The manager encourages employees to become actively involved in the decision-making process; authority is decentralised and communication is a two way process.
Non managerial employees
Stakeholders
First-line managers
The Participative Style
5. A boundary less world where goods and services are produced and marketed worlwide
Political skills
Interpersonal roles
Global Village
Interpersonal roles
6. View that says ethical decisions are made in order to respect and protect individual liberties and privileges
Organizing
Attention to detial
Innovation and risk taking
Rights view of ethics
7. When a business firm engages in social actions because of its obligation to meet certain economic and legal responsibilities
Global corporation
Transnational (border less) organization
Social obligation
Symbolic view of management
8. A partnership between an organization and a foreign company partners in which both share resources and knowledge in developing new products of building production facilities.
Stability
Family-friendly benifits
Global stategic alliance
Organization
9. Figurehead - leader - liaison
Interpersonal roles
Management levels
External factors
Political skills
10. A companys ability to achieve its business goals and increase long-term shareholder value by integrating economic - environmental and social opportunities into its business strategies
Demographics
Sustainability
Management Styles
Organizing
11. A set of rules or principles that defines right and wrong conduct
Code of ethics
Innovation and risk taking
Ethics
Informational roles
12. How much autonomy should be designed into employees jobs - Whether task should be done by individuals or in teams - The degree to which department managers interact with each other
Organizing
Innovation and risk taking
The Autocratic Style
Family-friendly benifits
13. A managers ability to work with understand mentor and motivate other both individually and in groups
Social obligation
How organizations go global
Components of the External Environment
Interpersonal skills
14. Minimal Global investment - Global sourcing- exporting and importing - licensing - franchising - strategic alliance - joint venture - foreign subsidiary. - Significant global investment
Theory of justice view of ethics
Environmental uncertainty
How organizations go global
Symbolic view of management
15. Factors forces situations and events outside the organization that affect its performance
External factors
Leading
Strong cultures
First-line managers
16. Doing the right things or completing activities so that organizational goals are attained
Effectiveness
Conceptual skills
The Laissez-Faire Style
Planning
17. Individuals who are typically responsible for translating goals set by top managers into specific details that lower-level managers wills see get done
Middle Managers
Environmental complexity
Non managerial employees
Informational roles
18. A narrow focus in which managers see thing only through their own eyes and from their own perspective
Symbolic view of management
Parochiallism
Leading
Middle Managers
19. A direct investment in a foreign country that involves setting up a separate and independent facility or office
Environmental complexity
Foreign subsidary
Ethinicity
Decisional roles
20. Degree to which work is organized around team rather than individuals
Licensing
Joint venture
Team orientation
Innovation and risk taking
21. The manager makes all decisions alone - with centralised authority and one-way communication.
Political skills
The Autocratic Style
Conceptual skills
Informational roles
22. Part-time temporary and contract workers who are available for hire on an as-needed basis
Informational roles
Foreign subsidary
Ethics
Contingent workforce
23. Attention to detail - innovation and risk taking - stability - aggressiveness - team orientation - people orientation - outcome orientation.
Demographics
Ethinicity
Dimensions of organizational culture
Management levels
24. Entailing making decisions or choices
Global sourcing
Decisional roles
Organizational culture
Management levels
25. The characteristics of a population used for purposes of social stuidies
Demographics
Informational roles
Leading
Leading
26. Benefits that provide a wide range of scheduling options and allow employees more flexibility at work accommodating their needs for work-life balance
Management
Effectiveness
The Participative Style
Family-friendly benifits
27. The process of getting things done effectively efficiently through and with other people
Environmental uncertainty
Organizing
Management
Middle Managers
28. View that says ethical decisions are made solely on the basis of their outcomes or consequences
The Autocratic Style
Utilitarian view of ethics
Interpersonal roles
Ethinicity
29. People who work directly on a job or task and have no responsibility for overseeing the work of others
Agressiveness
Social responsivness
Non managerial employees
Parochiallism
30. A systematic arrangement of people brought together to accomplish some specific purpose
Social responsivness
Managerial roles
Organization
Informational roles
31. A business firms intention beyond its legal and economic obligations to do the right things act in ways that are good for society
Social responsibility (corporate social responsibility or CSR)
Family-friendly benifits
Controlling
The Consultative Style
32. Autocratic - Persuasive - Consultative - Participative - Laissez-Faire
The Laissez-Faire Style
External factors
Management Styles
Environmental uncertainty
33. A structural arrangement for global organizations that eliminates artificial geographical barries
Transnational (border less) organization
Franchising
Scientific management
Importing
34. Job-specific knowledge and techniques needed to perform work tasks
Multi domestic corporation
Utilitarian view of ethics
Technical skills
Planning
35. Degree to which organizational decisions and actions emphasize maintaining the status quo
Planning
Stability
Workforce diveristy
Management Styles
36. Includes motivating employees directing the activites of other selecting the most effective communication channel and resolving conflicts
The Autocratic Style
Employee Engagement
Leading
Efficency
37. Any constituencies in an organizations environment that are affected by that organizations decisions and actions
Team orientation
Global sourcing
Stakeholders
Code of ethics
38. A formal document that states an organizations primary values and the ethical rules its expects managers and non managerial employees to follow
Code of ethics
Effectiveness
Components of the External Environment
Technical skills
39. The view that managers are directly responsible for an organizations success or failure
Non managerial employees
Joint venture
Omnipotent view of management
Decisions roles
40. Degree to which employees are encouraged to be innovative and take risks
Innovation and risk taking
Conceptual skills
How organizations go global
Interpersonal skills
41. When a business firm engages in social actions in response to some popular social need
Innovation and risk taking
Social responsivness
Informational roles
Sustainability
42. An MNC that decentralizes management and other decisions to the local country where its doing business
Demographics
Multi domestic corporation
Scientific management
Interpersonal skills
43. Entrepreneur - Disturbance handler - resource allocator - negortiator
Decisions roles
Planning
Global stategic alliance
Symbolic view of management
44. Whether to impose external controls or allow employees to control their own actions - What criteria should be emphasized in employee performance evaluations - What repercussions will occur from exceeding ones budget
Outcome orientation
Employee Engagement
Contingent workforce
Controlling
45. The number of components in an organizations environment and the extent of knowledge that the organizations has about those components
Environmental complexity
Code of ethics
Non managerial employees
Planning
46. The manager makes the final decision after gaining feedback from stakeholders; authority is still somewhat centralised; communication is a two way process.
Interpersonal roles
Technical skills
Agressiveness
The Consultative Style
47. The view that much of an organizations success or failure is due to external forces outside managers control
Managers
Omnipotent view of management
Contingent workforce
Symbolic view of management
48. An agreement in which an organization gives other organization the right for a fee to use its name and operating methods
Scientific management
Franchising
Technology
Theory of justice view of ethics
49. Individuals in an organization who direct the activities of others
Technology
Management levels
Managers
How organizations go global
50. Making products domestically and selling them abroad
Innovation and risk taking
Outcome orientation
Rights view of ethics
Exporting