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Test your basic knowledge |
Management
Start Test
Study First
Subject
:
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. The manager makes all decisions alone - with centralised authority and one-way communication.
The Autocratic Style
Agressiveness
Social responsibility (corporate social responsibility or CSR)
Political skills
2. Includes defining goals establishing strategy and developing plans to coordinate activites
The Laissez-Faire Style
Code of ethics
First-line managers
Planning
3. Supervisors responsible for directing the day to day activities of non managerial employees
Environmental uncertainty
First-line managers
Licensing
Middle Managers
4. Doing the right things or completing activities so that organizational goals are attained
The Consultative Style
Managerial roles
Effectiveness
Demographics
5. The characteristics of a population used for purposes of social stuidies
The Participative Style
Demographics
Scientific management
Interpersonal roles
6. A companys ability to achieve its business goals and increase long-term shareholder value by integrating economic - environmental and social opportunities into its business strategies
Small Business
Sustainability
Leading
Scientific management
7. The view that much of an organizations success or failure is due to external forces outside managers control
Planning
Symbolic view of management
Multi domestic corporation
Social obligation
8. Any equipment tools or operating methods that are designed to make work more efficient
Transnational (border less) organization
Outcome orientation
Contingent workforce
Technology
9. Social traits such as ones cultural background or allegiance that are shared by a human population
Omnipotent view of management
Ethinicity
Middle Managers
Technology
10. Cultures in which the key values are deeply held and widely shared
Theory of justice view of ethics
Strong cultures
Parochiallism
Workforce diveristy
11. Factors forces situations and events outside the organization that affect its performance
Transnational (border less) organization
Ethics
Global Village
External factors
12. Includes motivating employees directing the activites of other selecting the most effective communication channel and resolving conflicts
Strong cultures
Global stategic alliance
Leading
Agressiveness
13. Degree to which employees are expected to exhibit precision analysis and attention to detial
Attention to detial
Exporting
Managers
Top managers
14. The degree to which managers are concerned with increasing employee job satisfaction - What leadership styles are appropriate - Whether all disagreements--even constructive ones--should be eliminated
The Autocratic Style
Innovation and risk taking
Leading
Top managers
15. Degree to which employees are aggressive and competitive rather than cooperative
Global sourcing
Four Management Functions
People orientation
Agressiveness
16. View that says ethical decisions are made in order to enforce rules fairly and impartially
Top managers
Theory of justice view of ethics
Decisions roles
Small Business
17. An independent business having fewer than 500 employees that doesn't necessarily engage in any new or innovative practices and has relatively little impact on its industry
Informational roles
Interpersonal roles
Small Business
Four Management Functions
18. 1st Top Managers 2nd Middle managers 3rd First-Line Managers 4th Non managerial employees.
Environmental uncertainty
Symbolic view of management
Global stategic alliance
Management levels
19. Minimal Global investment - Global sourcing- exporting and importing - licensing - franchising - strategic alliance - joint venture - foreign subsidiary. - Significant global investment
Organizational culture
Managerial roles
How organizations go global
Managers
20. A boundary less world where goods and services are produced and marketed worlwide
Global Village
Interpersonal roles
Technology
Ethics
21. An MNC that decentralizes management and other decisions to the local country where its doing business
How organizations go global
Multi domestic corporation
Technical skills
Ethics
22. Part-time temporary and contract workers who are available for hire on an as-needed basis
Organization stakeholders
Contingent workforce
Leading
Importing
23. Individuals who are responsible for making decisions about the direction of the organization and establishing policies that affect all organizational memebers
Top managers
Attention to detial
Transnational (border less) organization
Organizational culture
24. The degree of change and complexity in an organizations enviroment
Social responsibility (corporate social responsibility or CSR)
Political skills
Environmental uncertainty
Ethinicity
25. Economic - Global - Political/Legal - Socio cultural - Technological - demographics. In the middle THE ORGANIZATION`
Leading
Utilitarian view of ethics
Organization
Components of the External Environment
26. Managers allow employees to take full responsibility for decisions within their areas; authority is decentralised.
Non managerial employees
Stability
Organization
The Laissez-Faire Style
27. Planning - Organizing - Leading - Controlling Middle ACHIEVING THE ORGANIZATIONS STATES PURPOSE.
Four Management Functions
Theory of justice view of ethics
The Persuasive Style
Technology
28. View that says ethical decisions are made solely on the basis of their outcomes or consequences
Global Village
Managers
Utilitarian view of ethics
Planning
29. A direct investment in a foreign country that involves setting up a separate and independent facility or office
People orientation
Foreign subsidary
Interpersonal roles
Social responsibility (corporate social responsibility or CSR)
30. Employees - customers - unions - social and political action groups - shareholders - competitors - communities - Trade and industry associations - Suppliers - governments - media.
Organization stakeholders
Decisional roles
Joint venture
Three Characteristics of Organizations
31. People who work directly on a job or task and have no responsibility for overseeing the work of others
Interpersonal skills
Controlling
Non managerial employees
Transnational (border less) organization
32. The biological heritage (including physical characteristics such as ones skin color and associated traits that people use to identify themselves
The Autocratic Style
Three Characteristics of Organizations
Race
Rights view of ethics
33. Any type of international company that maintains operations in multiple countries
Global sourcing
Multinational corporation (MNC)
Planning
Stability
34. A systematic arrangement of people brought together to accomplish some specific purpose
Multinational corporation (MNC)
Organization
Global stategic alliance
Ethics
35. A formal document that states an organizations primary values and the ethical rules its expects managers and non managerial employees to follow
Code of ethics
Conceptual skills
Workforce diveristy
Technology
36. Involving people (subordinates and persons outside the organization) and other duties that are ceremonial and symbolic in nature
Stakeholders
Race
Managers
Interpersonal roles
37. The manager encourages employees to become actively involved in the decision-making process; authority is decentralised and communication is a two way process.
Controlling
Ethics
The Participative Style
Team orientation
38. A managers ability to build a power base and establish the right connections
Political skills
Management
The Participative Style
Innovation and risk taking
39. Individuals in an organization who direct the activities of others
Managers
Management levels
Management Styles
Race
40. Involving collecting receiving and disseminating information
Foreign subsidary
Management Styles
Informational roles
Organization stakeholders
41. A business firms intention beyond its legal and economic obligations to do the right things act in ways that are good for society
Social responsibility (corporate social responsibility or CSR)
Interpersonal roles
Symbolic view of management
Stakeholders
42. A narrow focus in which managers see thing only through their own eyes and from their own perspective
Environmental complexity
The Persuasive Style
Parochiallism
Conceptual skills
43. A managers ability to analyze and diagnose complex situations
Conceptual skills
Agressiveness
Family-friendly benifits
Technical skills
44. A managers ability to work with understand mentor and motivate other both individually and in groups
Demographics
Decisions roles
Ethics
Interpersonal skills
45. A set of rules or principles that defines right and wrong conduct
Ethics
Organizing
How organizations go global
Family-friendly benifits
46. Benefits that provide a wide range of scheduling options and allow employees more flexibility at work accommodating their needs for work-life balance
Social responsivness
Family-friendly benifits
Technical skills
Multinational corporation (MNC)
47. Ways in which people in a workforce are similar and different from one another in terms of gender age race sexual orientation ethnicity cultural background and physical abilities and dissablities
Controlling
Workforce diveristy
The Participative Style
Dimensions of organizational culture
48. Whether to impose external controls or allow employees to control their own actions - What criteria should be emphasized in employee performance evaluations - What repercussions will occur from exceeding ones budget
Utilitarian view of ethics
Decisional roles
The Autocratic Style
Controlling
49. Goals - People and Structure
Importing
First-line managers
Three Characteristics of Organizations
Managers
50. Autocratic - Persuasive - Consultative - Participative - Laissez-Faire
External factors
Global stategic alliance
Leading
Management Styles