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Test your basic knowledge |
Management
Start Test
Study First
Subject
:
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Entailing making decisions or choices
Decisional roles
People orientation
Management
Transnational (border less) organization
2. Degree to which organizational decisions and actions emphasize maintaining the status quo
The Laissez-Faire Style
Stability
Informational roles
Innovation and risk taking
3. View that says ethical decisions are made in order to respect and protect individual liberties and privileges
Global corporation
Rights view of ethics
Planning
Global sourcing
4. Ways in which people in a workforce are similar and different from one another in terms of gender age race sexual orientation ethnicity cultural background and physical abilities and dissablities
The Participative Style
Parochiallism
Outcome orientation
Workforce diveristy
5. A structural arrangement for global organizations that eliminates artificial geographical barries
Informational roles
Agressiveness
Three Characteristics of Organizations
Transnational (border less) organization
6. Doing the right things or completing activities so that organizational goals are attained
Effectiveness
Management levels
Decisional roles
Informational roles
7. A systematic arrangement of people brought together to accomplish some specific purpose
Organization
Scientific management
Conceptual skills
Management
8. Employees - customers - unions - social and political action groups - shareholders - competitors - communities - Trade and industry associations - Suppliers - governments - media.
Sustainability
Top managers
Organization stakeholders
How organizations go global
9. Involving collecting receiving and disseminating information
The Persuasive Style
The Participative Style
Informational roles
Interpersonal roles
10. Figurehead - leader - liaison
Middle Managers
The Participative Style
Small Business
Interpersonal roles
11. Any type of international company that maintains operations in multiple countries
Multinational corporation (MNC)
Agressiveness
Outcome orientation
Components of the External Environment
12. Autocratic - Persuasive - Consultative - Participative - Laissez-Faire
Management Styles
Stability
Organizing
Middle Managers
13. A narrow focus in which managers see thing only through their own eyes and from their own perspective
Parochiallism
Management
Licensing
Organizing
14. Individuals in an organization who direct the activities of others
Managers
Middle Managers
Four Management Functions
Social obligation
15. The degree to which managers are concerned with increasing employee job satisfaction - What leadership styles are appropriate - Whether all disagreements--even constructive ones--should be eliminated
Ethinicity
Leading
Multinational corporation (MNC)
Strong cultures
16. Factors forces situations and events outside the organization that affect its performance
Management Styles
External factors
Attention to detial
Omnipotent view of management
17. Includes motivating employees directing the activites of other selecting the most effective communication channel and resolving conflicts
Leading
Organizational culture
Four Management Functions
Informational roles
18. The manager encourages employees to become actively involved in the decision-making process; authority is decentralised and communication is a two way process.
Decisional roles
Parochiallism
The Participative Style
Strong cultures
19. An MNC that centralizes management and other decisions in the home country
The Consultative Style
The Persuasive Style
Global corporation
Demographics
20. Supervisors responsible for directing the day to day activities of non managerial employees
Controlling
Workforce diveristy
Management Styles
First-line managers
21. Involving people (subordinates and persons outside the organization) and other duties that are ceremonial and symbolic in nature
Agressiveness
Top managers
Interpersonal roles
Multinational corporation (MNC)
22. View that says ethical decisions are made solely on the basis of their outcomes or consequences
Sustainability
Top managers
Attention to detial
Utilitarian view of ethics
23. Degree to which employees are expected to exhibit precision analysis and attention to detial
Attention to detial
Technology
Decisional roles
Interpersonal roles
24. Entrepreneur - Disturbance handler - resource allocator - negortiator
Multinational corporation (MNC)
Technology
The Laissez-Faire Style
Decisions roles
25. Includes monitoring performance comparing it with goals and correcting any significant deviations
Joint venture
Omnipotent view of management
Controlling
Transnational (border less) organization
26. A formal document that states an organizations primary values and the ethical rules its expects managers and non managerial employees to follow
Scientific management
Code of ethics
Innovation and risk taking
Decisions roles
27. The number of components in an organizations environment and the extent of knowledge that the organizations has about those components
Organizational culture
Effectiveness
Non managerial employees
Environmental complexity
28. A boundary less world where goods and services are produced and marketed worlwide
Global Village
Strong cultures
Small Business
Team orientation
29. A set of rules or principles that defines right and wrong conduct
Stability
Stakeholders
Ethics
Omnipotent view of management
30. The degree of risk that plans should contain - Whether plans should be developed by individuals or teams - The degree of environmental scanning in which management will engage
Family-friendly benifits
Controlling
Attention to detial
Planning
31. Part-time temporary and contract workers who are available for hire on an as-needed basis
Contingent workforce
Employee Engagement
Outcome orientation
Sustainability
32. The process of getting things done effectively efficiently through and with other people
Management
Organization stakeholders
Social responsivness
Ethics
33. The use of scientific methods to define the "one best way" for a job to be done - Frederick Winslow Taylor.
Multi domestic corporation
Scientific management
Social obligation
Interpersonal skills
34. Whether to impose external controls or allow employees to control their own actions - What criteria should be emphasized in employee performance evaluations - What repercussions will occur from exceeding ones budget
Stakeholders
Controlling
Decisional roles
Ethinicity
35. When employees are connected to satisfied with and enthusiastic about their jobs
Three Characteristics of Organizations
Employee Engagement
Licensing
Multinational corporation (MNC)
36. The manager makes decisions alone - but explains the reasons to employees; authority is centralised and communication is one way.
Organizing
First-line managers
The Persuasive Style
Effectiveness
37. The shared values principles traditions and ways of doing things that influence the way organizational members act
Effectiveness
Utilitarian view of ethics
Planning
Organizational culture
38. An independent business having fewer than 500 employees that doesn't necessarily engage in any new or innovative practices and has relatively little impact on its industry
Small Business
Interpersonal skills
Transnational (border less) organization
Franchising
39. Any constituencies in an organizations environment that are affected by that organizations decisions and actions
Family-friendly benifits
Multinational corporation (MNC)
Stakeholders
Global corporation
40. An agreement in which an organization gives other organization the right for a fee to use its name and operating methods
Demographics
Parochiallism
Franchising
Family-friendly benifits
41. Includes defining goals establishing strategy and developing plans to coordinate activites
Demographics
Planning
First-line managers
Strong cultures
42. A managers ability to build a power base and establish the right connections
Political skills
Team orientation
Social responsivness
Code of ethics
43. When a business firm engages in social actions in response to some popular social need
Social responsivness
Conceptual skills
Global Village
Organizing
44. The characteristics of a population used for purposes of social stuidies
Social obligation
Demographics
Planning
Leading
45. Benefits that provide a wide range of scheduling options and allow employees more flexibility at work accommodating their needs for work-life balance
Family-friendly benifits
Efficency
Code of ethics
Utilitarian view of ethics
46. Degree to which management decision take into account the effects on people in the organization
Decisions roles
People orientation
Components of the External Environment
Informational roles
47. Any equipment tools or operating methods that are designed to make work more efficient
Technology
Three Characteristics of Organizations
Outcome orientation
Omnipotent view of management
48. The manager makes the final decision after gaining feedback from stakeholders; authority is still somewhat centralised; communication is a two way process.
Technical skills
The Consultative Style
Efficency
The Laissez-Faire Style
49. 1st Top Managers 2nd Middle managers 3rd First-Line Managers 4th Non managerial employees.
The Participative Style
Technical skills
Management levels
Omnipotent view of management
50. Attention to detail - innovation and risk taking - stability - aggressiveness - team orientation - people orientation - outcome orientation.
Middle Managers
Race
The Consultative Style
Dimensions of organizational culture