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Test your basic knowledge |
Management
Start Test
Study First
Subject
:
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Part-time temporary and contract workers who are available for hire on an as-needed basis
Theory of justice view of ethics
Four Management Functions
Interpersonal roles
Contingent workforce
2. A narrow focus in which managers see thing only through their own eyes and from their own perspective
Parochiallism
Ethinicity
Managers
How organizations go global
3. Goals - People and Structure
Interpersonal roles
Three Characteristics of Organizations
Race
Technology
4. Individuals who are responsible for making decisions about the direction of the organization and establishing policies that affect all organizational memebers
Utilitarian view of ethics
Top managers
The Laissez-Faire Style
The Persuasive Style
5. When employees are connected to satisfied with and enthusiastic about their jobs
Scientific management
Components of the External Environment
Employee Engagement
The Laissez-Faire Style
6. Individuals in an organization who direct the activities of others
First-line managers
Sustainability
Global Village
Managers
7. Factors forces situations and events outside the organization that affect its performance
External factors
Theory of justice view of ethics
Global corporation
Outcome orientation
8. A partnership between an organization and a foreign company partners in which both share resources and knowledge in developing new products of building production facilities.
The Consultative Style
Global stategic alliance
Leading
How organizations go global
9. Entrepreneur - Disturbance handler - resource allocator - negortiator
The Consultative Style
Decisions roles
Organizing
Controlling
10. Any type of international company that maintains operations in multiple countries
Multinational corporation (MNC)
Global Village
Small Business
Management
11. View that says ethical decisions are made solely on the basis of their outcomes or consequences
Controlling
Ethics
Technical skills
Utilitarian view of ethics
12. Individuals who are typically responsible for translating goals set by top managers into specific details that lower-level managers wills see get done
Middle Managers
Decisional roles
Contingent workforce
Stability
13. The biological heritage (including physical characteristics such as ones skin color and associated traits that people use to identify themselves
Outcome orientation
Decisions roles
Top managers
Race
14. Employees - customers - unions - social and political action groups - shareholders - competitors - communities - Trade and industry associations - Suppliers - governments - media.
Race
Ethics
Organization stakeholders
Effectiveness
15. An MNC that centralizes management and other decisions in the home country
Management Styles
Global corporation
Code of ethics
Social responsibility (corporate social responsibility or CSR)
16. Degree to which employees are aggressive and competitive rather than cooperative
Leading
Agressiveness
Planning
The Consultative Style
17. The manager makes decisions alone - but explains the reasons to employees; authority is centralised and communication is one way.
Global stategic alliance
Management levels
The Persuasive Style
How organizations go global
18. Degree to which work is organized around team rather than individuals
Small Business
The Persuasive Style
Social responsivness
Team orientation
19. A direct investment in a foreign country that involves setting up a separate and independent facility or office
Multi domestic corporation
Informational roles
Foreign subsidary
Interpersonal roles
20. Economic - Global - Political/Legal - Socio cultural - Technological - demographics. In the middle THE ORGANIZATION`
Decisional roles
Components of the External Environment
Global corporation
Global sourcing
21. A structural arrangement for global organizations that eliminates artificial geographical barries
Exporting
Transnational (border less) organization
Rights view of ethics
Organization stakeholders
22. Benefits that provide a wide range of scheduling options and allow employees more flexibility at work accommodating their needs for work-life balance
Technology
Family-friendly benifits
Interpersonal roles
Employee Engagement
23. A formal document that states an organizations primary values and the ethical rules its expects managers and non managerial employees to follow
Organizing
Demographics
Code of ethics
Managers
24. The view that much of an organizations success or failure is due to external forces outside managers control
Symbolic view of management
Employee Engagement
Effectiveness
Global sourcing
25. A systematic arrangement of people brought together to accomplish some specific purpose
Decisional roles
Franchising
Organization
Social responsivness
26. Any constituencies in an organizations environment that are affected by that organizations decisions and actions
Stakeholders
Licensing
Interpersonal roles
Exporting
27. The use of scientific methods to define the "one best way" for a job to be done - Frederick Winslow Taylor.
Scientific management
Ethinicity
Omnipotent view of management
Code of ethics
28. Includes determining what tasks are to be done who is to do them how the tasks are to be grouped whop reports to whom and who will make decisions
People orientation
Stability
Transnational (border less) organization
Organizing
29. The manager encourages employees to become actively involved in the decision-making process; authority is decentralised and communication is a two way process.
Outcome orientation
The Participative Style
How organizations go global
Global stategic alliance
30. Specific categories of managerial behavior often grouped around interpersonal relationships information transfer and decision making
External factors
Managerial roles
Dimensions of organizational culture
Management Styles
31. Degree to which management decision take into account the effects on people in the organization
People orientation
Conceptual skills
Social responsibility (corporate social responsibility or CSR)
Attention to detial
32. Managers allow employees to take full responsibility for decisions within their areas; authority is decentralised.
Importing
Organizational culture
Attention to detial
The Laissez-Faire Style
33. The process of getting things done effectively efficiently through and with other people
Transnational (border less) organization
Planning
Omnipotent view of management
Management
34. Social traits such as ones cultural background or allegiance that are shared by a human population
Theory of justice view of ethics
Managerial roles
Ethinicity
Social obligation
35. Supervisors responsible for directing the day to day activities of non managerial employees
Management
Parochiallism
First-line managers
Utilitarian view of ethics
36. Entailing making decisions or choices
Conceptual skills
Organization stakeholders
Decisional roles
The Autocratic Style
37. The manager makes the final decision after gaining feedback from stakeholders; authority is still somewhat centralised; communication is a two way process.
The Consultative Style
The Persuasive Style
Political skills
Contingent workforce
38. Job-specific knowledge and techniques needed to perform work tasks
Social responsibility (corporate social responsibility or CSR)
Controlling
Technical skills
Ethics
39. An agreement in which an organization gives another the right for a fee to make or sell its products using its technology or product specifications
Scientific management
Three Characteristics of Organizations
Licensing
The Consultative Style
40. Planning - Organizing - Leading - Controlling Middle ACHIEVING THE ORGANIZATIONS STATES PURPOSE.
Sustainability
Strong cultures
Environmental uncertainty
Four Management Functions
41. A companys ability to achieve its business goals and increase long-term shareholder value by integrating economic - environmental and social opportunities into its business strategies
Sustainability
Ethics
Importing
Efficency
42. Whether to impose external controls or allow employees to control their own actions - What criteria should be emphasized in employee performance evaluations - What repercussions will occur from exceeding ones budget
Controlling
Decisions roles
Social obligation
Global Village
43. A managers ability to work with understand mentor and motivate other both individually and in groups
Environmental complexity
Interpersonal skills
Outcome orientation
Attention to detial
44. View that says ethical decisions are made in order to enforce rules fairly and impartially
Theory of justice view of ethics
Omnipotent view of management
Race
Organizing
45. The degree of change and complexity in an organizations enviroment
Environmental uncertainty
Franchising
Multinational corporation (MNC)
Planning
46. Mentor - dissemination - spokesperson
Joint venture
Planning
Stability
Informational roles
47. Degree to which employees are encouraged to be innovative and take risks
Innovation and risk taking
Workforce diveristy
Importing
Theory of justice view of ethics
48. Includes motivating employees directing the activites of other selecting the most effective communication channel and resolving conflicts
Exporting
Innovation and risk taking
Leading
Planning
49. Minimal Global investment - Global sourcing- exporting and importing - licensing - franchising - strategic alliance - joint venture - foreign subsidiary. - Significant global investment
How organizations go global
Conceptual skills
Ethics
Informational roles
50. How much autonomy should be designed into employees jobs - Whether task should be done by individuals or in teams - The degree to which department managers interact with each other
Organizing
Multinational corporation (MNC)
Controlling
Joint venture