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Test your basic knowledge |
Management
Start Test
Study First
Subject
:
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Benefits that provide a wide range of scheduling options and allow employees more flexibility at work accommodating their needs for work-life balance
Social responsibility (corporate social responsibility or CSR)
Efficency
Family-friendly benifits
Controlling
2. An agreement in which an organization gives another the right for a fee to make or sell its products using its technology or product specifications
Licensing
Environmental complexity
Top managers
Workforce diveristy
3. A companys ability to achieve its business goals and increase long-term shareholder value by integrating economic - environmental and social opportunities into its business strategies
Multinational corporation (MNC)
Global stategic alliance
Outcome orientation
Sustainability
4. A specific type of strategic alliance in which the partners agree to form a separate independent organization for some business purpose.
Workforce diveristy
Joint venture
Leading
Innovation and risk taking
5. Degree to which employees are aggressive and competitive rather than cooperative
Organization
Effectiveness
Agressiveness
Workforce diveristy
6. The manager makes decisions alone - but explains the reasons to employees; authority is centralised and communication is one way.
The Persuasive Style
Licensing
Managers
Symbolic view of management
7. Involving people (subordinates and persons outside the organization) and other duties that are ceremonial and symbolic in nature
Rights view of ethics
Interpersonal roles
The Autocratic Style
Planning
8. Individuals who are typically responsible for translating goals set by top managers into specific details that lower-level managers wills see get done
Social obligation
Interpersonal roles
Technology
Middle Managers
9. Includes motivating employees directing the activites of other selecting the most effective communication channel and resolving conflicts
Ethics
Attention to detial
Race
Leading
10. Autocratic - Persuasive - Consultative - Participative - Laissez-Faire
Social responsibility (corporate social responsibility or CSR)
Management Styles
Organizational culture
Innovation and risk taking
11. A structural arrangement for global organizations that eliminates artificial geographical barries
Four Management Functions
Transnational (border less) organization
Licensing
Organizing
12. A formal document that states an organizations primary values and the ethical rules its expects managers and non managerial employees to follow
Decisional roles
Sustainability
Code of ethics
Global Village
13. The view that managers are directly responsible for an organizations success or failure
People orientation
Outcome orientation
Team orientation
Omnipotent view of management
14. A boundary less world where goods and services are produced and marketed worlwide
Global Village
Strong cultures
Scientific management
Planning
15. Degree to which organizational decisions and actions emphasize maintaining the status quo
Ethics
Organizing
Stability
Multi domestic corporation
16. Attention to detail - innovation and risk taking - stability - aggressiveness - team orientation - people orientation - outcome orientation.
The Consultative Style
Transnational (border less) organization
Dimensions of organizational culture
Top managers
17. When a business firm engages in social actions because of its obligation to meet certain economic and legal responsibilities
Management levels
Social obligation
Stakeholders
Leading
18. View that says ethical decisions are made solely on the basis of their outcomes or consequences
Utilitarian view of ethics
Dimensions of organizational culture
The Autocratic Style
Code of ethics
19. Includes monitoring performance comparing it with goals and correcting any significant deviations
Foreign subsidary
Controlling
Agressiveness
Multi domestic corporation
20. Involving collecting receiving and disseminating information
Scientific management
The Autocratic Style
Informational roles
Organizing
21. A direct investment in a foreign country that involves setting up a separate and independent facility or office
Conceptual skills
Dimensions of organizational culture
Foreign subsidary
Sustainability
22. A business firms intention beyond its legal and economic obligations to do the right things act in ways that are good for society
The Consultative Style
Global Village
Social responsibility (corporate social responsibility or CSR)
Outcome orientation
23. View that says ethical decisions are made in order to respect and protect individual liberties and privileges
Ethinicity
Stability
Rights view of ethics
Political skills
24. Includes defining goals establishing strategy and developing plans to coordinate activites
Small Business
Rights view of ethics
Planning
Global corporation
25. Degree to which managers focus on results or outcomes rather than on how these outcomes are achived
The Participative Style
Symbolic view of management
Components of the External Environment
Outcome orientation
26. A set of rules or principles that defines right and wrong conduct
Social obligation
Ethics
The Persuasive Style
Social responsivness
27. The biological heritage (including physical characteristics such as ones skin color and associated traits that people use to identify themselves
Organization
Race
Interpersonal roles
Decisions roles
28. When a business firm engages in social actions in response to some popular social need
Outcome orientation
Social obligation
Global stategic alliance
Social responsivness
29. A partnership between an organization and a foreign company partners in which both share resources and knowledge in developing new products of building production facilities.
Global stategic alliance
Four Management Functions
Attention to detial
Joint venture
30. The degree to which managers are concerned with increasing employee job satisfaction - What leadership styles are appropriate - Whether all disagreements--even constructive ones--should be eliminated
Middle Managers
The Persuasive Style
Non managerial employees
Leading
31. The degree of change and complexity in an organizations enviroment
Franchising
Environmental uncertainty
Management levels
The Autocratic Style
32. A managers ability to analyze and diagnose complex situations
Contingent workforce
Conceptual skills
Multinational corporation (MNC)
The Consultative Style
33. The manager makes the final decision after gaining feedback from stakeholders; authority is still somewhat centralised; communication is a two way process.
Social obligation
The Consultative Style
Ethics
Contingent workforce
34. When employees are connected to satisfied with and enthusiastic about their jobs
Multi domestic corporation
Ethics
Components of the External Environment
Employee Engagement
35. Supervisors responsible for directing the day to day activities of non managerial employees
External factors
First-line managers
Family-friendly benifits
Theory of justice view of ethics
36. People who work directly on a job or task and have no responsibility for overseeing the work of others
Management Styles
Franchising
Team orientation
Non managerial employees
37. Entrepreneur - Disturbance handler - resource allocator - negortiator
Decisions roles
Licensing
Organization
Outcome orientation
38. The number of components in an organizations environment and the extent of knowledge that the organizations has about those components
Family-friendly benifits
Technical skills
Three Characteristics of Organizations
Environmental complexity
39. Doing the right things or completing activities so that organizational goals are attained
Effectiveness
Strong cultures
Environmental complexity
The Autocratic Style
40. Minimal Global investment - Global sourcing- exporting and importing - licensing - franchising - strategic alliance - joint venture - foreign subsidiary. - Significant global investment
Leading
How organizations go global
Interpersonal roles
Three Characteristics of Organizations
41. A systematic arrangement of people brought together to accomplish some specific purpose
Omnipotent view of management
Technical skills
Organization
Utilitarian view of ethics
42. How much autonomy should be designed into employees jobs - Whether task should be done by individuals or in teams - The degree to which department managers interact with each other
Organizing
Symbolic view of management
Exporting
The Autocratic Style
43. Whether to impose external controls or allow employees to control their own actions - What criteria should be emphasized in employee performance evaluations - What repercussions will occur from exceeding ones budget
Environmental uncertainty
Rights view of ethics
Global sourcing
Controlling
44. The shared values principles traditions and ways of doing things that influence the way organizational members act
First-line managers
Organizational culture
Small Business
Race
45. Any type of international company that maintains operations in multiple countries
How organizations go global
Multinational corporation (MNC)
Innovation and risk taking
Social responsibility (corporate social responsibility or CSR)
46. Any equipment tools or operating methods that are designed to make work more efficient
Interpersonal skills
The Laissez-Faire Style
Informational roles
Technology
47. Managers allow employees to take full responsibility for decisions within their areas; authority is decentralised.
The Laissez-Faire Style
Interpersonal roles
Management Styles
Contingent workforce
48. Degree to which management decision take into account the effects on people in the organization
Top managers
Code of ethics
Controlling
People orientation
49. Job-specific knowledge and techniques needed to perform work tasks
Management
Three Characteristics of Organizations
Technical skills
Symbolic view of management
50. The use of scientific methods to define the "one best way" for a job to be done - Frederick Winslow Taylor.
Environmental uncertainty
Scientific management
Leading
Rights view of ethics