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Test your basic knowledge |
Management
Start Test
Study First
Subject
:
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. 1st Top Managers 2nd Middle managers 3rd First-Line Managers 4th Non managerial employees.
Ethics
Management levels
Environmental uncertainty
Management Styles
2. Any type of international company that maintains operations in multiple countries
Organization stakeholders
Organization
Multinational corporation (MNC)
Small Business
3. Individuals who are typically responsible for translating goals set by top managers into specific details that lower-level managers wills see get done
Organizing
Middle Managers
First-line managers
Organization
4. A business firms intention beyond its legal and economic obligations to do the right things act in ways that are good for society
Global stategic alliance
Social responsibility (corporate social responsibility or CSR)
Theory of justice view of ethics
Decisions roles
5. How much autonomy should be designed into employees jobs - Whether task should be done by individuals or in teams - The degree to which department managers interact with each other
Utilitarian view of ethics
Symbolic view of management
Organizing
Informational roles
6. A formal document that states an organizations primary values and the ethical rules its expects managers and non managerial employees to follow
Global sourcing
The Autocratic Style
Code of ethics
Informational roles
7. Planning - Organizing - Leading - Controlling Middle ACHIEVING THE ORGANIZATIONS STATES PURPOSE.
Attention to detial
Four Management Functions
The Participative Style
Social responsibility (corporate social responsibility or CSR)
8. Attention to detail - innovation and risk taking - stability - aggressiveness - team orientation - people orientation - outcome orientation.
Informational roles
The Autocratic Style
Race
Dimensions of organizational culture
9. Whether to impose external controls or allow employees to control their own actions - What criteria should be emphasized in employee performance evaluations - What repercussions will occur from exceeding ones budget
Controlling
Interpersonal roles
Race
Technical skills
10. Making products domestically and selling them abroad
Outcome orientation
Environmental uncertainty
Agressiveness
Exporting
11. Involving collecting receiving and disseminating information
Components of the External Environment
Informational roles
Omnipotent view of management
External factors
12. The manager makes decisions alone - but explains the reasons to employees; authority is centralised and communication is one way.
Organizing
Social responsivness
Management levels
The Persuasive Style
13. When a business firm engages in social actions in response to some popular social need
First-line managers
Omnipotent view of management
Social responsivness
Strong cultures
14. Cultures in which the key values are deeply held and widely shared
Family-friendly benifits
Multinational corporation (MNC)
Leading
Strong cultures
15. The biological heritage (including physical characteristics such as ones skin color and associated traits that people use to identify themselves
Race
Controlling
Middle Managers
Multinational corporation (MNC)
16. Degree to which employees are aggressive and competitive rather than cooperative
Leading
Contingent workforce
Agressiveness
Theory of justice view of ethics
17. Involving people (subordinates and persons outside the organization) and other duties that are ceremonial and symbolic in nature
Omnipotent view of management
The Persuasive Style
Informational roles
Interpersonal roles
18. Any equipment tools or operating methods that are designed to make work more efficient
Leading
Outcome orientation
Employee Engagement
Technology
19. Entrepreneur - Disturbance handler - resource allocator - negortiator
Management Styles
Importing
Planning
Decisions roles
20. Managers allow employees to take full responsibility for decisions within their areas; authority is decentralised.
Parochiallism
The Laissez-Faire Style
Controlling
Innovation and risk taking
21. Degree to which work is organized around team rather than individuals
Technology
Team orientation
Scientific management
Multi domestic corporation
22. Specific categories of managerial behavior often grouped around interpersonal relationships information transfer and decision making
Political skills
Managerial roles
Top managers
Symbolic view of management
23. An agreement in which an organization gives another the right for a fee to make or sell its products using its technology or product specifications
Attention to detial
Theory of justice view of ethics
Licensing
The Persuasive Style
24. The degree of change and complexity in an organizations enviroment
Organizational culture
Environmental uncertainty
Race
Management
25. Doing things right or getting the most output from the least amount of inputs
Scientific management
Race
Efficency
Decisions roles
26. The manager makes all decisions alone - with centralised authority and one-way communication.
Family-friendly benifits
Exporting
Controlling
The Autocratic Style
27. People who work directly on a job or task and have no responsibility for overseeing the work of others
Managerial roles
Global stategic alliance
Interpersonal roles
Non managerial employees
28. The manager encourages employees to become actively involved in the decision-making process; authority is decentralised and communication is a two way process.
First-line managers
The Participative Style
Managerial roles
Attention to detial
29. The view that much of an organizations success or failure is due to external forces outside managers control
Transnational (border less) organization
Symbolic view of management
Race
Exporting
30. Job-specific knowledge and techniques needed to perform work tasks
Management levels
Global corporation
Interpersonal skills
Technical skills
31. A specific type of strategic alliance in which the partners agree to form a separate independent organization for some business purpose.
Decisional roles
Joint venture
Team orientation
Managers
32. A managers ability to build a power base and establish the right connections
Interpersonal skills
Political skills
Non managerial employees
Sustainability
33. Figurehead - leader - liaison
Importing
First-line managers
Dimensions of organizational culture
Interpersonal roles
34. Part-time temporary and contract workers who are available for hire on an as-needed basis
Dimensions of organizational culture
Organizing
Contingent workforce
The Autocratic Style
35. Employees - customers - unions - social and political action groups - shareholders - competitors - communities - Trade and industry associations - Suppliers - governments - media.
Organization stakeholders
Middle Managers
Organizational culture
External factors
36. A boundary less world where goods and services are produced and marketed worlwide
Symbolic view of management
Global sourcing
Global Village
Management Styles
37. Degree to which employees are encouraged to be innovative and take risks
Foreign subsidary
Sustainability
Innovation and risk taking
Symbolic view of management
38. A managers ability to work with understand mentor and motivate other both individually and in groups
Omnipotent view of management
Interpersonal skills
Agressiveness
Technology
39. The shared values principles traditions and ways of doing things that influence the way organizational members act
Organizational culture
Innovation and risk taking
Workforce diveristy
Race
40. Degree to which management decision take into account the effects on people in the organization
Family-friendly benifits
Attention to detial
People orientation
Top managers
41. An agreement in which an organization gives other organization the right for a fee to use its name and operating methods
Franchising
Informational roles
Global Village
First-line managers
42. Degree to which organizational decisions and actions emphasize maintaining the status quo
The Autocratic Style
Stability
Global sourcing
Global stategic alliance
43. Purchasing materials or labor from around the world wherever it is cheapest
Global sourcing
Technical skills
Interpersonal roles
How organizations go global
44. A narrow focus in which managers see thing only through their own eyes and from their own perspective
Parochiallism
Scientific management
Family-friendly benifits
Decisions roles
45. A direct investment in a foreign country that involves setting up a separate and independent facility or office
Non managerial employees
Foreign subsidary
Environmental complexity
Transnational (border less) organization
46. Autocratic - Persuasive - Consultative - Participative - Laissez-Faire
Social responsivness
Outcome orientation
Management Styles
Planning
47. Supervisors responsible for directing the day to day activities of non managerial employees
Efficency
Controlling
First-line managers
Organization stakeholders
48. The manager makes the final decision after gaining feedback from stakeholders; authority is still somewhat centralised; communication is a two way process.
Environmental complexity
The Consultative Style
Management levels
Sustainability
49. The process of getting things done effectively efficiently through and with other people
Interpersonal skills
Organizational culture
Management
Agressiveness
50. Economic - Global - Political/Legal - Socio cultural - Technological - demographics. In the middle THE ORGANIZATION`
Franchising
Components of the External Environment
Leading
How organizations go global