SUBJECTS
|
BROWSE
|
CAREER CENTER
|
POPULAR
|
JOIN
|
LOGIN
Business Skills
|
Soft Skills
|
Basic Literacy
|
Certifications
About
|
Help
|
Privacy
|
Terms
|
Email
Search
Test your basic knowledge |
Management
Start Test
Study First
Subject
:
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. View that says ethical decisions are made solely on the basis of their outcomes or consequences
Workforce diveristy
Components of the External Environment
Utilitarian view of ethics
Controlling
2. A business firms intention beyond its legal and economic obligations to do the right things act in ways that are good for society
Social responsibility (corporate social responsibility or CSR)
Contingent workforce
First-line managers
External factors
3. A systematic arrangement of people brought together to accomplish some specific purpose
Innovation and risk taking
Management levels
Organization
Top managers
4. A managers ability to work with understand mentor and motivate other both individually and in groups
Efficency
Contingent workforce
Transnational (border less) organization
Interpersonal skills
5. Involving people (subordinates and persons outside the organization) and other duties that are ceremonial and symbolic in nature
Exporting
Interpersonal roles
Innovation and risk taking
The Autocratic Style
6. The degree of risk that plans should contain - Whether plans should be developed by individuals or teams - The degree of environmental scanning in which management will engage
Planning
Importing
Omnipotent view of management
Interpersonal roles
7. A set of rules or principles that defines right and wrong conduct
Race
Ethics
Non managerial employees
Top managers
8. Involving collecting receiving and disseminating information
Family-friendly benifits
Demographics
The Persuasive Style
Informational roles
9. Planning - Organizing - Leading - Controlling Middle ACHIEVING THE ORGANIZATIONS STATES PURPOSE.
Four Management Functions
Licensing
Dimensions of organizational culture
The Laissez-Faire Style
10. Includes motivating employees directing the activites of other selecting the most effective communication channel and resolving conflicts
Global Village
Leading
Informational roles
Foreign subsidary
11. A companys ability to achieve its business goals and increase long-term shareholder value by integrating economic - environmental and social opportunities into its business strategies
The Persuasive Style
Leading
Sustainability
Components of the External Environment
12. Degree to which employees are aggressive and competitive rather than cooperative
Agressiveness
Multinational corporation (MNC)
The Participative Style
The Laissez-Faire Style
13. Doing the right things or completing activities so that organizational goals are attained
The Autocratic Style
Non managerial employees
Effectiveness
Organization
14. Includes determining what tasks are to be done who is to do them how the tasks are to be grouped whop reports to whom and who will make decisions
Organizing
Technical skills
Multinational corporation (MNC)
Leading
15. A managers ability to analyze and diagnose complex situations
Agressiveness
Controlling
Ethinicity
Conceptual skills
16. A formal document that states an organizations primary values and the ethical rules its expects managers and non managerial employees to follow
Scientific management
Technology
First-line managers
Code of ethics
17. The biological heritage (including physical characteristics such as ones skin color and associated traits that people use to identify themselves
Race
Dimensions of organizational culture
Attention to detial
Theory of justice view of ethics
18. Degree to which managers focus on results or outcomes rather than on how these outcomes are achived
Three Characteristics of Organizations
Outcome orientation
Social obligation
Organizing
19. Includes monitoring performance comparing it with goals and correcting any significant deviations
Controlling
Employee Engagement
Scientific management
Transnational (border less) organization
20. Social traits such as ones cultural background or allegiance that are shared by a human population
Ethinicity
Workforce diveristy
Social responsibility (corporate social responsibility or CSR)
Components of the External Environment
21. The view that much of an organizations success or failure is due to external forces outside managers control
Attention to detial
Non managerial employees
Symbolic view of management
Global Village
22. An MNC that centralizes management and other decisions in the home country
Planning
Foreign subsidary
Global corporation
External factors
23. Entailing making decisions or choices
Decisional roles
Management Styles
Race
Joint venture
24. 1st Top Managers 2nd Middle managers 3rd First-Line Managers 4th Non managerial employees.
Multinational corporation (MNC)
Management levels
Theory of justice view of ethics
The Persuasive Style
25. Part-time temporary and contract workers who are available for hire on an as-needed basis
Social responsibility (corporate social responsibility or CSR)
Contingent workforce
Exporting
Environmental uncertainty
26. An independent business having fewer than 500 employees that doesn't necessarily engage in any new or innovative practices and has relatively little impact on its industry
Small Business
Exporting
Parochiallism
Global corporation
27. Employees - customers - unions - social and political action groups - shareholders - competitors - communities - Trade and industry associations - Suppliers - governments - media.
Organization stakeholders
Multi domestic corporation
Rights view of ethics
Components of the External Environment
28. Cultures in which the key values are deeply held and widely shared
Exporting
Decisional roles
Strong cultures
Workforce diveristy
29. An agreement in which an organization gives another the right for a fee to make or sell its products using its technology or product specifications
Licensing
Theory of justice view of ethics
First-line managers
Components of the External Environment
30. How much autonomy should be designed into employees jobs - Whether task should be done by individuals or in teams - The degree to which department managers interact with each other
Environmental complexity
Effectiveness
Organizing
Multi domestic corporation
31. Individuals who are responsible for making decisions about the direction of the organization and establishing policies that affect all organizational memebers
Planning
Ethics
Top managers
Small Business
32. A structural arrangement for global organizations that eliminates artificial geographical barries
Licensing
Transnational (border less) organization
Components of the External Environment
Controlling
33. The manager makes decisions alone - but explains the reasons to employees; authority is centralised and communication is one way.
The Persuasive Style
Strong cultures
Management Styles
Managerial roles
34. Any equipment tools or operating methods that are designed to make work more efficient
External factors
Decisional roles
The Laissez-Faire Style
Technology
35. Managers allow employees to take full responsibility for decisions within their areas; authority is decentralised.
The Laissez-Faire Style
How organizations go global
Foreign subsidary
Small Business
36. Any type of international company that maintains operations in multiple countries
Technology
Top managers
Organization stakeholders
Multinational corporation (MNC)
37. The characteristics of a population used for purposes of social stuidies
Planning
Demographics
Global stategic alliance
Organizing
38. A boundary less world where goods and services are produced and marketed worlwide
Environmental complexity
Joint venture
Global Village
Stability
39. Degree to which organizational decisions and actions emphasize maintaining the status quo
Licensing
Stakeholders
Stability
The Laissez-Faire Style
40. A narrow focus in which managers see thing only through their own eyes and from their own perspective
Middle Managers
Top managers
Licensing
Parochiallism
41. Goals - People and Structure
Informational roles
People orientation
Three Characteristics of Organizations
How organizations go global
42. When employees are connected to satisfied with and enthusiastic about their jobs
Employee Engagement
Technical skills
Planning
Sustainability
43. Degree to which work is organized around team rather than individuals
Team orientation
Global stategic alliance
Global sourcing
Conceptual skills
44. The use of scientific methods to define the "one best way" for a job to be done - Frederick Winslow Taylor.
Ethinicity
Rights view of ethics
Leading
Scientific management
45. The manager encourages employees to become actively involved in the decision-making process; authority is decentralised and communication is a two way process.
Organization
The Participative Style
First-line managers
Employee Engagement
46. The degree to which managers are concerned with increasing employee job satisfaction - What leadership styles are appropriate - Whether all disagreements--even constructive ones--should be eliminated
Interpersonal roles
Scientific management
Multi domestic corporation
Leading
47. An agreement in which an organization gives other organization the right for a fee to use its name and operating methods
Environmental uncertainty
The Autocratic Style
Three Characteristics of Organizations
Franchising
48. Economic - Global - Political/Legal - Socio cultural - Technological - demographics. In the middle THE ORGANIZATION`
Efficency
Foreign subsidary
Components of the External Environment
Conceptual skills
49. The degree of change and complexity in an organizations enviroment
Team orientation
Ethics
Environmental uncertainty
Top managers
50. Attention to detail - innovation and risk taking - stability - aggressiveness - team orientation - people orientation - outcome orientation.
Organization
Management levels
Team orientation
Dimensions of organizational culture