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Test your basic knowledge |
Management
Start Test
Study First
Subject
:
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. The degree of change and complexity in an organizations enviroment
Interpersonal roles
Decisions roles
Franchising
Environmental uncertainty
2. A managers ability to work with understand mentor and motivate other both individually and in groups
Management
How organizations go global
Interpersonal skills
Leading
3. The view that much of an organizations success or failure is due to external forces outside managers control
Effectiveness
Symbolic view of management
Stakeholders
Outcome orientation
4. Attention to detail - innovation and risk taking - stability - aggressiveness - team orientation - people orientation - outcome orientation.
Managers
The Consultative Style
Stability
Dimensions of organizational culture
5. The view that managers are directly responsible for an organizations success or failure
Innovation and risk taking
Omnipotent view of management
Contingent workforce
Middle Managers
6. Figurehead - leader - liaison
Management
Controlling
Interpersonal roles
Environmental complexity
7. Economic - Global - Political/Legal - Socio cultural - Technological - demographics. In the middle THE ORGANIZATION`
Multi domestic corporation
Exporting
Components of the External Environment
Race
8. The use of scientific methods to define the "one best way" for a job to be done - Frederick Winslow Taylor.
Leading
Scientific management
Controlling
Technical skills
9. Degree to which management decision take into account the effects on people in the organization
People orientation
Interpersonal roles
First-line managers
Conceptual skills
10. The biological heritage (including physical characteristics such as ones skin color and associated traits that people use to identify themselves
Global Village
Race
Omnipotent view of management
Organizational culture
11. Factors forces situations and events outside the organization that affect its performance
Organizational culture
External factors
The Autocratic Style
Non managerial employees
12. Individuals in an organization who direct the activities of others
Interpersonal skills
Managers
Parochiallism
Effectiveness
13. A systematic arrangement of people brought together to accomplish some specific purpose
Organizing
Organization
Planning
Organization stakeholders
14. Degree to which work is organized around team rather than individuals
Organization
Team orientation
How organizations go global
Multi domestic corporation
15. Degree to which managers focus on results or outcomes rather than on how these outcomes are achived
Outcome orientation
Franchising
Symbolic view of management
Code of ethics
16. Involving collecting receiving and disseminating information
Three Characteristics of Organizations
Organizing
Informational roles
Ethinicity
17. Employees - customers - unions - social and political action groups - shareholders - competitors - communities - Trade and industry associations - Suppliers - governments - media.
Organization stakeholders
Three Characteristics of Organizations
Stakeholders
Employee Engagement
18. Autocratic - Persuasive - Consultative - Participative - Laissez-Faire
The Laissez-Faire Style
Importing
Organizational culture
Management Styles
19. Any constituencies in an organizations environment that are affected by that organizations decisions and actions
Stakeholders
Interpersonal roles
Small Business
Interpersonal roles
20. Any type of international company that maintains operations in multiple countries
First-line managers
Effectiveness
Multinational corporation (MNC)
Decisions roles
21. The degree to which managers are concerned with increasing employee job satisfaction - What leadership styles are appropriate - Whether all disagreements--even constructive ones--should be eliminated
The Consultative Style
Leading
Decisions roles
Political skills
22. How much autonomy should be designed into employees jobs - Whether task should be done by individuals or in teams - The degree to which department managers interact with each other
Race
Interpersonal roles
External factors
Organizing
23. An independent business having fewer than 500 employees that doesn't necessarily engage in any new or innovative practices and has relatively little impact on its industry
Small Business
Exporting
Leading
Parochiallism
24. Degree to which employees are expected to exhibit precision analysis and attention to detial
Conceptual skills
Attention to detial
The Participative Style
Symbolic view of management
25. The shared values principles traditions and ways of doing things that influence the way organizational members act
Stakeholders
Small Business
Global Village
Organizational culture
26. Degree to which employees are encouraged to be innovative and take risks
Innovation and risk taking
Interpersonal roles
Global Village
The Autocratic Style
27. Planning - Organizing - Leading - Controlling Middle ACHIEVING THE ORGANIZATIONS STATES PURPOSE.
Four Management Functions
Social obligation
Environmental uncertainty
Technology
28. Mentor - dissemination - spokesperson
Organization
Informational roles
Dimensions of organizational culture
Foreign subsidary
29. Goals - People and Structure
Licensing
Attention to detial
Three Characteristics of Organizations
Workforce diveristy
30. Purchasing materials or labor from around the world wherever it is cheapest
Utilitarian view of ethics
Strong cultures
Effectiveness
Global sourcing
31. Entailing making decisions or choices
Race
Decisional roles
Social responsibility (corporate social responsibility or CSR)
Parochiallism
32. Specific categories of managerial behavior often grouped around interpersonal relationships information transfer and decision making
Leading
Managerial roles
Demographics
Dimensions of organizational culture
33. A managers ability to analyze and diagnose complex situations
Rights view of ethics
Conceptual skills
Social responsibility (corporate social responsibility or CSR)
Multinational corporation (MNC)
34. Cultures in which the key values are deeply held and widely shared
Components of the External Environment
Stakeholders
External factors
Strong cultures
35. The manager makes all decisions alone - with centralised authority and one-way communication.
The Autocratic Style
Sustainability
Stakeholders
Global corporation
36. Includes motivating employees directing the activites of other selecting the most effective communication channel and resolving conflicts
Efficency
Leading
Organization
Controlling
37. A partnership between an organization and a foreign company partners in which both share resources and knowledge in developing new products of building production facilities.
Global stategic alliance
Global sourcing
Non managerial employees
Rights view of ethics
38. Individuals who are typically responsible for translating goals set by top managers into specific details that lower-level managers wills see get done
Middle Managers
Interpersonal skills
First-line managers
Transnational (border less) organization
39. Involving people (subordinates and persons outside the organization) and other duties that are ceremonial and symbolic in nature
Management levels
Technology
Joint venture
Interpersonal roles
40. Benefits that provide a wide range of scheduling options and allow employees more flexibility at work accommodating their needs for work-life balance
Family-friendly benifits
Strong cultures
Informational roles
Team orientation
41. A narrow focus in which managers see thing only through their own eyes and from their own perspective
Environmental uncertainty
Parochiallism
Decisions roles
Stability
42. Entrepreneur - Disturbance handler - resource allocator - negortiator
Dimensions of organizational culture
Leading
Decisions roles
Management levels
43. Whether to impose external controls or allow employees to control their own actions - What criteria should be emphasized in employee performance evaluations - What repercussions will occur from exceeding ones budget
Controlling
Importing
Agressiveness
Environmental uncertainty
44. When a business firm engages in social actions in response to some popular social need
Managerial roles
Social responsivness
Environmental uncertainty
Leading
45. When employees are connected to satisfied with and enthusiastic about their jobs
Family-friendly benifits
Employee Engagement
Management Styles
Contingent workforce
46. Part-time temporary and contract workers who are available for hire on an as-needed basis
Effectiveness
Interpersonal roles
Code of ethics
Contingent workforce
47. Includes monitoring performance comparing it with goals and correcting any significant deviations
Organizing
Environmental uncertainty
Controlling
Small Business
48. Includes determining what tasks are to be done who is to do them how the tasks are to be grouped whop reports to whom and who will make decisions
Organizing
Leading
Global Village
Agressiveness
49. Ways in which people in a workforce are similar and different from one another in terms of gender age race sexual orientation ethnicity cultural background and physical abilities and dissablities
Effectiveness
Workforce diveristy
Stakeholders
Utilitarian view of ethics
50. The manager encourages employees to become actively involved in the decision-making process; authority is decentralised and communication is a two way process.
The Participative Style
Organizing
Non managerial employees
Leading