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Test your basic knowledge |
Management
Start Test
Study First
Subject
:
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Involving people (subordinates and persons outside the organization) and other duties that are ceremonial and symbolic in nature
Planning
Interpersonal roles
Ethics
Top managers
2. The manager makes the final decision after gaining feedback from stakeholders; authority is still somewhat centralised; communication is a two way process.
The Consultative Style
Social responsivness
Social obligation
Foreign subsidary
3. The view that managers are directly responsible for an organizations success or failure
Efficency
Technical skills
The Laissez-Faire Style
Omnipotent view of management
4. The degree of change and complexity in an organizations enviroment
Environmental uncertainty
Rights view of ethics
Transnational (border less) organization
Sustainability
5. The manager makes decisions alone - but explains the reasons to employees; authority is centralised and communication is one way.
Organizational culture
The Persuasive Style
Three Characteristics of Organizations
Four Management Functions
6. Includes motivating employees directing the activites of other selecting the most effective communication channel and resolving conflicts
First-line managers
Leading
Three Characteristics of Organizations
Stability
7. Employees - customers - unions - social and political action groups - shareholders - competitors - communities - Trade and industry associations - Suppliers - governments - media.
Ethics
Dimensions of organizational culture
Contingent workforce
Organization stakeholders
8. A narrow focus in which managers see thing only through their own eyes and from their own perspective
Parochiallism
Interpersonal roles
Managerial roles
Efficency
9. Individuals in an organization who direct the activities of others
Interpersonal roles
Decisional roles
Exporting
Managers
10. An independent business having fewer than 500 employees that doesn't necessarily engage in any new or innovative practices and has relatively little impact on its industry
Rights view of ethics
Social responsibility (corporate social responsibility or CSR)
Management
Small Business
11. A systematic arrangement of people brought together to accomplish some specific purpose
Organization
Organization stakeholders
Joint venture
Innovation and risk taking
12. Figurehead - leader - liaison
Interpersonal roles
Agressiveness
The Consultative Style
Race
13. Part-time temporary and contract workers who are available for hire on an as-needed basis
Decisions roles
Contingent workforce
Controlling
First-line managers
14. Ways in which people in a workforce are similar and different from one another in terms of gender age race sexual orientation ethnicity cultural background and physical abilities and dissablities
Multi domestic corporation
Workforce diveristy
Stakeholders
Interpersonal skills
15. Purchasing materials or labor from around the world wherever it is cheapest
Organization stakeholders
Global sourcing
Efficency
Informational roles
16. The view that much of an organizations success or failure is due to external forces outside managers control
Components of the External Environment
Global sourcing
Multi domestic corporation
Symbolic view of management
17. A structural arrangement for global organizations that eliminates artificial geographical barries
Interpersonal roles
Omnipotent view of management
Transnational (border less) organization
Organizing
18. Making products domestically and selling them abroad
The Persuasive Style
Code of ethics
Exporting
Utilitarian view of ethics
19. An agreement in which an organization gives other organization the right for a fee to use its name and operating methods
Franchising
Organizational culture
Political skills
Organization
20. The process of getting things done effectively efficiently through and with other people
Management
Planning
Demographics
Informational roles
21. Cultures in which the key values are deeply held and widely shared
Innovation and risk taking
Strong cultures
Joint venture
Interpersonal roles
22. Goals - People and Structure
Three Characteristics of Organizations
Environmental uncertainty
First-line managers
Global sourcing
23. Any equipment tools or operating methods that are designed to make work more efficient
Environmental complexity
First-line managers
Technology
Decisional roles
24. The degree of risk that plans should contain - Whether plans should be developed by individuals or teams - The degree of environmental scanning in which management will engage
Environmental uncertainty
Managers
Planning
Organization
25. Attention to detail - innovation and risk taking - stability - aggressiveness - team orientation - people orientation - outcome orientation.
Small Business
Parochiallism
Top managers
Dimensions of organizational culture
26. Planning - Organizing - Leading - Controlling Middle ACHIEVING THE ORGANIZATIONS STATES PURPOSE.
Global sourcing
First-line managers
Non managerial employees
Four Management Functions
27. Entailing making decisions or choices
Decisional roles
Social responsibility (corporate social responsibility or CSR)
Attention to detial
Outcome orientation
28. Includes monitoring performance comparing it with goals and correcting any significant deviations
Omnipotent view of management
Controlling
Decisions roles
Strong cultures
29. Includes determining what tasks are to be done who is to do them how the tasks are to be grouped whop reports to whom and who will make decisions
Organizing
Non managerial employees
Decisions roles
Dimensions of organizational culture
30. The number of components in an organizations environment and the extent of knowledge that the organizations has about those components
Decisional roles
Environmental complexity
Ethics
The Persuasive Style
31. Any type of international company that maintains operations in multiple countries
The Participative Style
Family-friendly benifits
Multinational corporation (MNC)
Management levels
32. The manager makes all decisions alone - with centralised authority and one-way communication.
Efficency
Social responsivness
The Autocratic Style
Small Business
33. Specific categories of managerial behavior often grouped around interpersonal relationships information transfer and decision making
Utilitarian view of ethics
Importing
Symbolic view of management
Managerial roles
34. Acquiring products made abroad and selling them domestically
Importing
How organizations go global
Components of the External Environment
Contingent workforce
35. Doing things right or getting the most output from the least amount of inputs
Efficency
Components of the External Environment
Planning
Parochiallism
36. Whether to impose external controls or allow employees to control their own actions - What criteria should be emphasized in employee performance evaluations - What repercussions will occur from exceeding ones budget
Interpersonal roles
Theory of justice view of ethics
Foreign subsidary
Controlling
37. The use of scientific methods to define the "one best way" for a job to be done - Frederick Winslow Taylor.
External factors
Scientific management
Innovation and risk taking
Global stategic alliance
38. A set of rules or principles that defines right and wrong conduct
Ethics
Environmental uncertainty
Planning
Omnipotent view of management
39. Individuals who are typically responsible for translating goals set by top managers into specific details that lower-level managers wills see get done
Global Village
Controlling
Middle Managers
Strong cultures
40. The degree to which managers are concerned with increasing employee job satisfaction - What leadership styles are appropriate - Whether all disagreements--even constructive ones--should be eliminated
Multi domestic corporation
Interpersonal skills
Environmental uncertainty
Leading
41. Degree to which management decision take into account the effects on people in the organization
Multi domestic corporation
People orientation
Workforce diveristy
Franchising
42. An agreement in which an organization gives another the right for a fee to make or sell its products using its technology or product specifications
Omnipotent view of management
Management
Licensing
Technology
43. A partnership between an organization and a foreign company partners in which both share resources and knowledge in developing new products of building production facilities.
Leading
Global stategic alliance
First-line managers
Middle Managers
44. People who work directly on a job or task and have no responsibility for overseeing the work of others
How organizations go global
Innovation and risk taking
Non managerial employees
Outcome orientation
45. The shared values principles traditions and ways of doing things that influence the way organizational members act
Leading
Three Characteristics of Organizations
Planning
Organizational culture
46. Supervisors responsible for directing the day to day activities of non managerial employees
Controlling
Interpersonal skills
First-line managers
Workforce diveristy
47. Includes defining goals establishing strategy and developing plans to coordinate activites
Informational roles
Employee Engagement
Race
Planning
48. Minimal Global investment - Global sourcing- exporting and importing - licensing - franchising - strategic alliance - joint venture - foreign subsidiary. - Significant global investment
The Participative Style
How organizations go global
Four Management Functions
Environmental complexity
49. Degree to which employees are aggressive and competitive rather than cooperative
Management levels
Stakeholders
Transnational (border less) organization
Agressiveness
50. Job-specific knowledge and techniques needed to perform work tasks
Decisions roles
Interpersonal roles
Technical skills
Management levels