SUBJECTS
|
BROWSE
|
CAREER CENTER
|
POPULAR
|
JOIN
|
LOGIN
Business Skills
|
Soft Skills
|
Basic Literacy
|
Certifications
About
|
Help
|
Privacy
|
Terms
|
Email
Search
Test your basic knowledge |
Management
Start Test
Study First
Subject
:
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Employees - customers - unions - social and political action groups - shareholders - competitors - communities - Trade and industry associations - Suppliers - governments - media.
Non managerial employees
Political skills
Leading
Organization stakeholders
2. Any equipment tools or operating methods that are designed to make work more efficient
Agressiveness
Technology
Four Management Functions
Technical skills
3. Any constituencies in an organizations environment that are affected by that organizations decisions and actions
Planning
Technology
Stakeholders
Dimensions of organizational culture
4. Individuals who are responsible for making decisions about the direction of the organization and establishing policies that affect all organizational memebers
Planning
The Persuasive Style
Top managers
Efficency
5. Mentor - dissemination - spokesperson
Global stategic alliance
Outcome orientation
Informational roles
Utilitarian view of ethics
6. 1st Top Managers 2nd Middle managers 3rd First-Line Managers 4th Non managerial employees.
Management levels
Technical skills
Non managerial employees
Contingent workforce
7. Autocratic - Persuasive - Consultative - Participative - Laissez-Faire
Management Styles
Exporting
Management levels
Global stategic alliance
8. Job-specific knowledge and techniques needed to perform work tasks
Employee Engagement
Organizational culture
Technical skills
Leading
9. An independent business having fewer than 500 employees that doesn't necessarily engage in any new or innovative practices and has relatively little impact on its industry
Ethinicity
Multi domestic corporation
Small Business
Social responsibility (corporate social responsibility or CSR)
10. Entailing making decisions or choices
Global corporation
Rights view of ethics
Decisional roles
Interpersonal skills
11. Specific categories of managerial behavior often grouped around interpersonal relationships information transfer and decision making
Managerial roles
Scientific management
The Consultative Style
Components of the External Environment
12. A structural arrangement for global organizations that eliminates artificial geographical barries
The Participative Style
Transnational (border less) organization
Organization stakeholders
Code of ethics
13. Doing things right or getting the most output from the least amount of inputs
Efficency
Management Styles
Management levels
Multi domestic corporation
14. Individuals in an organization who direct the activities of others
Organization
Code of ethics
Outcome orientation
Managers
15. When a business firm engages in social actions in response to some popular social need
Social responsivness
Demographics
Symbolic view of management
Informational roles
16. A managers ability to work with understand mentor and motivate other both individually and in groups
Interpersonal skills
Joint venture
Social responsibility (corporate social responsibility or CSR)
Global corporation
17. Making products domestically and selling them abroad
Exporting
Social responsivness
People orientation
Stability
18. Involving people (subordinates and persons outside the organization) and other duties that are ceremonial and symbolic in nature
Interpersonal roles
Management Styles
Three Characteristics of Organizations
Ethics
19. Minimal Global investment - Global sourcing- exporting and importing - licensing - franchising - strategic alliance - joint venture - foreign subsidiary. - Significant global investment
How organizations go global
Four Management Functions
Exporting
Scientific management
20. The biological heritage (including physical characteristics such as ones skin color and associated traits that people use to identify themselves
Omnipotent view of management
Global Village
Race
Parochiallism
21. Attention to detail - innovation and risk taking - stability - aggressiveness - team orientation - people orientation - outcome orientation.
Controlling
Dimensions of organizational culture
First-line managers
Foreign subsidary
22. People who work directly on a job or task and have no responsibility for overseeing the work of others
Employee Engagement
The Persuasive Style
Global stategic alliance
Non managerial employees
23. The degree to which managers are concerned with increasing employee job satisfaction - What leadership styles are appropriate - Whether all disagreements--even constructive ones--should be eliminated
Leading
Rights view of ethics
Global Village
Global stategic alliance
24. The use of scientific methods to define the "one best way" for a job to be done - Frederick Winslow Taylor.
Scientific management
Franchising
Global corporation
Demographics
25. Managers allow employees to take full responsibility for decisions within their areas; authority is decentralised.
Team orientation
Management Styles
Interpersonal roles
The Laissez-Faire Style
26. A managers ability to analyze and diagnose complex situations
Scientific management
Decisions roles
Conceptual skills
Agressiveness
27. Cultures in which the key values are deeply held and widely shared
Four Management Functions
Social responsivness
Strong cultures
Small Business
28. The degree of risk that plans should contain - Whether plans should be developed by individuals or teams - The degree of environmental scanning in which management will engage
Informational roles
Planning
Stakeholders
Team orientation
29. A specific type of strategic alliance in which the partners agree to form a separate independent organization for some business purpose.
Interpersonal roles
Environmental uncertainty
Joint venture
First-line managers
30. Doing the right things or completing activities so that organizational goals are attained
Effectiveness
The Persuasive Style
Omnipotent view of management
Non managerial employees
31. When a business firm engages in social actions because of its obligation to meet certain economic and legal responsibilities
The Participative Style
Omnipotent view of management
Ethinicity
Social obligation
32. Benefits that provide a wide range of scheduling options and allow employees more flexibility at work accommodating their needs for work-life balance
Social responsivness
Multi domestic corporation
Family-friendly benifits
Technical skills
33. The manager encourages employees to become actively involved in the decision-making process; authority is decentralised and communication is a two way process.
Components of the External Environment
Management levels
The Participative Style
Management Styles
34. A systematic arrangement of people brought together to accomplish some specific purpose
Organization
Ethinicity
Demographics
Attention to detial
35. Social traits such as ones cultural background or allegiance that are shared by a human population
First-line managers
Ethinicity
Managers
Code of ethics
36. The number of components in an organizations environment and the extent of knowledge that the organizations has about those components
Environmental complexity
Demographics
Employee Engagement
Multi domestic corporation
37. Includes determining what tasks are to be done who is to do them how the tasks are to be grouped whop reports to whom and who will make decisions
Planning
Organizing
Informational roles
Joint venture
38. The manager makes decisions alone - but explains the reasons to employees; authority is centralised and communication is one way.
Small Business
The Persuasive Style
Technical skills
Race
39. Includes defining goals establishing strategy and developing plans to coordinate activites
Sustainability
Organizing
Planning
Three Characteristics of Organizations
40. A formal document that states an organizations primary values and the ethical rules its expects managers and non managerial employees to follow
Theory of justice view of ethics
Demographics
Small Business
Code of ethics
41. View that says ethical decisions are made in order to enforce rules fairly and impartially
Theory of justice view of ethics
Rights view of ethics
Non managerial employees
Interpersonal roles
42. Includes monitoring performance comparing it with goals and correcting any significant deviations
Ethinicity
Controlling
Global corporation
Technical skills
43. Any type of international company that maintains operations in multiple countries
Utilitarian view of ethics
Contingent workforce
Multinational corporation (MNC)
Symbolic view of management
44. Whether to impose external controls or allow employees to control their own actions - What criteria should be emphasized in employee performance evaluations - What repercussions will occur from exceeding ones budget
Strong cultures
Environmental complexity
The Consultative Style
Controlling
45. Degree to which management decision take into account the effects on people in the organization
Symbolic view of management
People orientation
Non managerial employees
Social responsivness
46. Degree to which organizational decisions and actions emphasize maintaining the status quo
Foreign subsidary
Stability
Middle Managers
The Consultative Style
47. The manager makes the final decision after gaining feedback from stakeholders; authority is still somewhat centralised; communication is a two way process.
Interpersonal roles
Contingent workforce
Leading
The Consultative Style
48. A direct investment in a foreign country that involves setting up a separate and independent facility or office
Foreign subsidary
Decisional roles
Ethinicity
Sustainability
49. The manager makes all decisions alone - with centralised authority and one-way communication.
The Autocratic Style
Technology
Multi domestic corporation
Global sourcing
50. A boundary less world where goods and services are produced and marketed worlwide
Global Village
Environmental uncertainty
Organizing
Ethics