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Test your basic knowledge |
Management
Start Test
Study First
Subject
:
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Ways in which people in a workforce are similar and different from one another in terms of gender age race sexual orientation ethnicity cultural background and physical abilities and dissablities
Workforce diveristy
The Persuasive Style
Team orientation
Symbolic view of management
2. An agreement in which an organization gives other organization the right for a fee to use its name and operating methods
Franchising
People orientation
Agressiveness
Environmental uncertainty
3. Benefits that provide a wide range of scheduling options and allow employees more flexibility at work accommodating their needs for work-life balance
Family-friendly benifits
Global corporation
Planning
Environmental complexity
4. Degree to which organizational decisions and actions emphasize maintaining the status quo
Non managerial employees
The Persuasive Style
Stability
Rights view of ethics
5. A business firms intention beyond its legal and economic obligations to do the right things act in ways that are good for society
Middle Managers
Social responsibility (corporate social responsibility or CSR)
Decisional roles
Outcome orientation
6. Individuals in an organization who direct the activities of others
Controlling
Ethinicity
Managers
Employee Engagement
7. A structural arrangement for global organizations that eliminates artificial geographical barries
Social responsivness
Components of the External Environment
Transnational (border less) organization
Attention to detial
8. A managers ability to analyze and diagnose complex situations
The Consultative Style
Sustainability
Conceptual skills
The Participative Style
9. A managers ability to build a power base and establish the right connections
Stakeholders
Symbolic view of management
How organizations go global
Political skills
10. A specific type of strategic alliance in which the partners agree to form a separate independent organization for some business purpose.
Joint venture
Technical skills
Utilitarian view of ethics
Non managerial employees
11. A set of rules or principles that defines right and wrong conduct
Ethics
The Persuasive Style
Environmental uncertainty
Attention to detial
12. Autocratic - Persuasive - Consultative - Participative - Laissez-Faire
Global stategic alliance
Joint venture
Management Styles
Three Characteristics of Organizations
13. The use of scientific methods to define the "one best way" for a job to be done - Frederick Winslow Taylor.
Technical skills
Scientific management
Decisions roles
Political skills
14. An independent business having fewer than 500 employees that doesn't necessarily engage in any new or innovative practices and has relatively little impact on its industry
Small Business
Leading
Exporting
Utilitarian view of ethics
15. Employees - customers - unions - social and political action groups - shareholders - competitors - communities - Trade and industry associations - Suppliers - governments - media.
Controlling
Organization stakeholders
Employee Engagement
Interpersonal roles
16. Any constituencies in an organizations environment that are affected by that organizations decisions and actions
Components of the External Environment
Demographics
Organizational culture
Stakeholders
17. Involving collecting receiving and disseminating information
Conceptual skills
Informational roles
Middle Managers
Managers
18. When a business firm engages in social actions in response to some popular social need
Licensing
Management
Political skills
Social responsivness
19. Part-time temporary and contract workers who are available for hire on an as-needed basis
Middle Managers
Contingent workforce
Joint venture
Attention to detial
20. Managers allow employees to take full responsibility for decisions within their areas; authority is decentralised.
Non managerial employees
Organization stakeholders
The Laissez-Faire Style
Controlling
21. Includes defining goals establishing strategy and developing plans to coordinate activites
Management
Planning
Organizing
Stability
22. The number of components in an organizations environment and the extent of knowledge that the organizations has about those components
Technology
The Laissez-Faire Style
Environmental complexity
Social responsivness
23. The shared values principles traditions and ways of doing things that influence the way organizational members act
Interpersonal roles
Three Characteristics of Organizations
Organizational culture
The Consultative Style
24. View that says ethical decisions are made in order to enforce rules fairly and impartially
Effectiveness
Theory of justice view of ethics
Conceptual skills
Environmental uncertainty
25. Degree to which employees are aggressive and competitive rather than cooperative
Small Business
Agressiveness
Organizational culture
Planning
26. Involving people (subordinates and persons outside the organization) and other duties that are ceremonial and symbolic in nature
Management Styles
Interpersonal roles
Social responsibility (corporate social responsibility or CSR)
External factors
27. A systematic arrangement of people brought together to accomplish some specific purpose
Managerial roles
Organization
Social responsibility (corporate social responsibility or CSR)
Interpersonal roles
28. How much autonomy should be designed into employees jobs - Whether task should be done by individuals or in teams - The degree to which department managers interact with each other
Organizing
Employee Engagement
Leading
Contingent workforce
29. Planning - Organizing - Leading - Controlling Middle ACHIEVING THE ORGANIZATIONS STATES PURPOSE.
Four Management Functions
Informational roles
How organizations go global
Strong cultures
30. The characteristics of a population used for purposes of social stuidies
Demographics
Components of the External Environment
Symbolic view of management
Strong cultures
31. The manager makes the final decision after gaining feedback from stakeholders; authority is still somewhat centralised; communication is a two way process.
The Consultative Style
Attention to detial
Management
Symbolic view of management
32. The view that much of an organizations success or failure is due to external forces outside managers control
Technical skills
The Persuasive Style
Controlling
Symbolic view of management
33. Goals - People and Structure
Planning
Interpersonal skills
Symbolic view of management
Three Characteristics of Organizations
34. Any type of international company that maintains operations in multiple countries
Small Business
Multinational corporation (MNC)
Informational roles
Informational roles
35. The manager makes decisions alone - but explains the reasons to employees; authority is centralised and communication is one way.
Controlling
The Persuasive Style
Interpersonal roles
Planning
36. Supervisors responsible for directing the day to day activities of non managerial employees
Rights view of ethics
Environmental complexity
First-line managers
Licensing
37. Includes monitoring performance comparing it with goals and correcting any significant deviations
Interpersonal roles
Managers
Agressiveness
Controlling
38. A boundary less world where goods and services are produced and marketed worlwide
Exporting
Code of ethics
Global Village
Agressiveness
39. An agreement in which an organization gives another the right for a fee to make or sell its products using its technology or product specifications
Controlling
Licensing
People orientation
Small Business
40. Purchasing materials or labor from around the world wherever it is cheapest
Social responsibility (corporate social responsibility or CSR)
Controlling
Agressiveness
Global sourcing
41. Economic - Global - Political/Legal - Socio cultural - Technological - demographics. In the middle THE ORGANIZATION`
Environmental uncertainty
Technical skills
Components of the External Environment
Conceptual skills
42. Minimal Global investment - Global sourcing- exporting and importing - licensing - franchising - strategic alliance - joint venture - foreign subsidiary. - Significant global investment
Planning
Organizing
How organizations go global
Sustainability
43. Individuals who are typically responsible for translating goals set by top managers into specific details that lower-level managers wills see get done
Social obligation
Theory of justice view of ethics
Middle Managers
Race
44. A companys ability to achieve its business goals and increase long-term shareholder value by integrating economic - environmental and social opportunities into its business strategies
Joint venture
Global corporation
Sustainability
Managers
45. Specific categories of managerial behavior often grouped around interpersonal relationships information transfer and decision making
Importing
Strong cultures
Decisional roles
Managerial roles
46. The view that managers are directly responsible for an organizations success or failure
Omnipotent view of management
Leading
Technology
Global corporation
47. The biological heritage (including physical characteristics such as ones skin color and associated traits that people use to identify themselves
Technical skills
Race
Decisions roles
Importing
48. Degree to which employees are encouraged to be innovative and take risks
Innovation and risk taking
People orientation
Management Styles
Ethics
49. A managers ability to work with understand mentor and motivate other both individually and in groups
Multinational corporation (MNC)
Technical skills
The Laissez-Faire Style
Interpersonal skills
50. A direct investment in a foreign country that involves setting up a separate and independent facility or office
Outcome orientation
Interpersonal roles
Foreign subsidary
Dimensions of organizational culture