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Test your basic knowledge |
Management
Start Test
Study First
Subject
:
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. The manager makes the final decision after gaining feedback from stakeholders; authority is still somewhat centralised; communication is a two way process.
Three Characteristics of Organizations
Managers
Political skills
The Consultative Style
2. The biological heritage (including physical characteristics such as ones skin color and associated traits that people use to identify themselves
The Participative Style
Effectiveness
Race
Workforce diveristy
3. Degree to which management decision take into account the effects on people in the organization
Interpersonal skills
Strong cultures
Controlling
People orientation
4. Doing things right or getting the most output from the least amount of inputs
Omnipotent view of management
Efficency
Family-friendly benifits
Management
5. Degree to which employees are encouraged to be innovative and take risks
Symbolic view of management
Innovation and risk taking
The Participative Style
Four Management Functions
6. When a business firm engages in social actions because of its obligation to meet certain economic and legal responsibilities
Management
Dimensions of organizational culture
Social obligation
Leading
7. A specific type of strategic alliance in which the partners agree to form a separate independent organization for some business purpose.
Omnipotent view of management
Technology
Interpersonal skills
Joint venture
8. The degree of change and complexity in an organizations enviroment
Environmental uncertainty
Middle Managers
How organizations go global
Ethics
9. Individuals who are typically responsible for translating goals set by top managers into specific details that lower-level managers wills see get done
Symbolic view of management
Leading
Middle Managers
Sustainability
10. A managers ability to build a power base and establish the right connections
Management Styles
Code of ethics
Political skills
The Laissez-Faire Style
11. Degree to which managers focus on results or outcomes rather than on how these outcomes are achived
Middle Managers
The Participative Style
Utilitarian view of ethics
Outcome orientation
12. The use of scientific methods to define the "one best way" for a job to be done - Frederick Winslow Taylor.
Scientific management
Stability
Leading
Technical skills
13. Social traits such as ones cultural background or allegiance that are shared by a human population
Attention to detial
External factors
Social obligation
Ethinicity
14. Degree to which employees are aggressive and competitive rather than cooperative
Leading
Managers
Agressiveness
Leading
15. The shared values principles traditions and ways of doing things that influence the way organizational members act
Management Styles
Organizational culture
Attention to detial
Rights view of ethics
16. The manager makes decisions alone - but explains the reasons to employees; authority is centralised and communication is one way.
Political skills
The Persuasive Style
Race
Social responsivness
17. Specific categories of managerial behavior often grouped around interpersonal relationships information transfer and decision making
Managerial roles
Environmental complexity
Foreign subsidary
Ethinicity
18. An independent business having fewer than 500 employees that doesn't necessarily engage in any new or innovative practices and has relatively little impact on its industry
Environmental uncertainty
Small Business
Four Management Functions
Conceptual skills
19. Factors forces situations and events outside the organization that affect its performance
Race
Planning
External factors
Technology
20. View that says ethical decisions are made solely on the basis of their outcomes or consequences
Joint venture
Utilitarian view of ethics
Global Village
Sustainability
21. Degree to which employees are expected to exhibit precision analysis and attention to detial
Attention to detial
Innovation and risk taking
Foreign subsidary
Ethics
22. A managers ability to work with understand mentor and motivate other both individually and in groups
First-line managers
Utilitarian view of ethics
External factors
Interpersonal skills
23. Involving people (subordinates and persons outside the organization) and other duties that are ceremonial and symbolic in nature
Interpersonal roles
Top managers
Ethinicity
Three Characteristics of Organizations
24. Individuals in an organization who direct the activities of others
Omnipotent view of management
Managers
Importing
Informational roles
25. A set of rules or principles that defines right and wrong conduct
Management levels
Transnational (border less) organization
Global corporation
Ethics
26. Autocratic - Persuasive - Consultative - Participative - Laissez-Faire
Informational roles
Foreign subsidary
Management Styles
Leading
27. An MNC that decentralizes management and other decisions to the local country where its doing business
Leading
Stakeholders
Multi domestic corporation
Agressiveness
28. View that says ethical decisions are made in order to respect and protect individual liberties and privileges
Rights view of ethics
Decisional roles
Interpersonal skills
Stakeholders
29. How much autonomy should be designed into employees jobs - Whether task should be done by individuals or in teams - The degree to which department managers interact with each other
Controlling
Organizational culture
Top managers
Organizing
30. Attention to detail - innovation and risk taking - stability - aggressiveness - team orientation - people orientation - outcome orientation.
Dimensions of organizational culture
Importing
Top managers
Organizational culture
31. A direct investment in a foreign country that involves setting up a separate and independent facility or office
Attention to detial
Foreign subsidary
Joint venture
Managers
32. When a business firm engages in social actions in response to some popular social need
Social responsivness
Effectiveness
Managerial roles
The Laissez-Faire Style
33. Includes motivating employees directing the activites of other selecting the most effective communication channel and resolving conflicts
Environmental complexity
Leading
Race
Agressiveness
34. The view that much of an organizations success or failure is due to external forces outside managers control
Symbolic view of management
Multinational corporation (MNC)
Foreign subsidary
The Persuasive Style
35. The number of components in an organizations environment and the extent of knowledge that the organizations has about those components
Three Characteristics of Organizations
Informational roles
Global sourcing
Environmental complexity
36. Cultures in which the key values are deeply held and widely shared
Strong cultures
Franchising
Environmental uncertainty
Licensing
37. Whether to impose external controls or allow employees to control their own actions - What criteria should be emphasized in employee performance evaluations - What repercussions will occur from exceeding ones budget
Stakeholders
Conceptual skills
Non managerial employees
Controlling
38. An agreement in which an organization gives other organization the right for a fee to use its name and operating methods
Environmental complexity
Social responsivness
Franchising
Innovation and risk taking
39. Planning - Organizing - Leading - Controlling Middle ACHIEVING THE ORGANIZATIONS STATES PURPOSE.
Outcome orientation
Scientific management
Four Management Functions
Planning
40. 1st Top Managers 2nd Middle managers 3rd First-Line Managers 4th Non managerial employees.
Organizing
Multi domestic corporation
How organizations go global
Management levels
41. Benefits that provide a wide range of scheduling options and allow employees more flexibility at work accommodating their needs for work-life balance
Stability
Family-friendly benifits
Planning
Multinational corporation (MNC)
42. The process of getting things done effectively efficiently through and with other people
Strong cultures
How organizations go global
Management
Code of ethics
43. A formal document that states an organizations primary values and the ethical rules its expects managers and non managerial employees to follow
How organizations go global
Global corporation
Small Business
Code of ethics
44. Employees - customers - unions - social and political action groups - shareholders - competitors - communities - Trade and industry associations - Suppliers - governments - media.
Middle Managers
Organization stakeholders
Joint venture
Family-friendly benifits
45. An agreement in which an organization gives another the right for a fee to make or sell its products using its technology or product specifications
Global Village
Licensing
Attention to detial
Organizing
46. A managers ability to analyze and diagnose complex situations
Controlling
How organizations go global
Non managerial employees
Conceptual skills
47. Economic - Global - Political/Legal - Socio cultural - Technological - demographics. In the middle THE ORGANIZATION`
Rights view of ethics
Conceptual skills
Organizing
Components of the External Environment
48. The degree to which managers are concerned with increasing employee job satisfaction - What leadership styles are appropriate - Whether all disagreements--even constructive ones--should be eliminated
Global stategic alliance
Managerial roles
Multinational corporation (MNC)
Leading
49. A systematic arrangement of people brought together to accomplish some specific purpose
Global corporation
Global Village
Organization
Interpersonal skills
50. People who work directly on a job or task and have no responsibility for overseeing the work of others
The Autocratic Style
Non managerial employees
Parochiallism
Global Village