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Test your basic knowledge |
Management
Start Test
Study First
Subject
:
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Individuals who are typically responsible for translating goals set by top managers into specific details that lower-level managers wills see get done
Middle Managers
Decisions roles
Workforce diveristy
Four Management Functions
2. Any type of international company that maintains operations in multiple countries
External factors
Multinational corporation (MNC)
Licensing
Middle Managers
3. Any constituencies in an organizations environment that are affected by that organizations decisions and actions
Environmental complexity
Stakeholders
Organization stakeholders
Team orientation
4. A formal document that states an organizations primary values and the ethical rules its expects managers and non managerial employees to follow
Social responsivness
Political skills
Decisional roles
Code of ethics
5. View that says ethical decisions are made in order to enforce rules fairly and impartially
Theory of justice view of ethics
Controlling
Innovation and risk taking
Decisions roles
6. View that says ethical decisions are made in order to respect and protect individual liberties and privileges
The Consultative Style
Utilitarian view of ethics
Rights view of ethics
Ethics
7. Ways in which people in a workforce are similar and different from one another in terms of gender age race sexual orientation ethnicity cultural background and physical abilities and dissablities
Scientific management
Informational roles
Workforce diveristy
Planning
8. How much autonomy should be designed into employees jobs - Whether task should be done by individuals or in teams - The degree to which department managers interact with each other
Theory of justice view of ethics
Organizing
External factors
Interpersonal roles
9. A managers ability to work with understand mentor and motivate other both individually and in groups
Interpersonal skills
Demographics
Contingent workforce
Exporting
10. Includes defining goals establishing strategy and developing plans to coordinate activites
Stability
The Persuasive Style
Planning
Managers
11. Individuals who are responsible for making decisions about the direction of the organization and establishing policies that affect all organizational memebers
Environmental complexity
Top managers
Leading
Environmental uncertainty
12. Degree to which employees are encouraged to be innovative and take risks
Workforce diveristy
Joint venture
Global stategic alliance
Innovation and risk taking
13. An independent business having fewer than 500 employees that doesn't necessarily engage in any new or innovative practices and has relatively little impact on its industry
Informational roles
Small Business
Ethics
Agressiveness
14. The degree of risk that plans should contain - Whether plans should be developed by individuals or teams - The degree of environmental scanning in which management will engage
Franchising
Planning
Family-friendly benifits
Omnipotent view of management
15. When employees are connected to satisfied with and enthusiastic about their jobs
Rights view of ethics
Stakeholders
Employee Engagement
Interpersonal roles
16. The manager makes the final decision after gaining feedback from stakeholders; authority is still somewhat centralised; communication is a two way process.
Multi domestic corporation
Team orientation
Symbolic view of management
The Consultative Style
17. Factors forces situations and events outside the organization that affect its performance
The Laissez-Faire Style
Technology
Multinational corporation (MNC)
External factors
18. The biological heritage (including physical characteristics such as ones skin color and associated traits that people use to identify themselves
Social responsibility (corporate social responsibility or CSR)
The Persuasive Style
Race
Effectiveness
19. A systematic arrangement of people brought together to accomplish some specific purpose
Organization
Contingent workforce
Scientific management
Effectiveness
20. When a business firm engages in social actions in response to some popular social need
Parochiallism
The Autocratic Style
Rights view of ethics
Social responsivness
21. A managers ability to build a power base and establish the right connections
Top managers
Political skills
Technology
Franchising
22. Entailing making decisions or choices
Omnipotent view of management
Effectiveness
Decisional roles
Agressiveness
23. Degree to which organizational decisions and actions emphasize maintaining the status quo
Stability
Agressiveness
Theory of justice view of ethics
Social responsivness
24. Minimal Global investment - Global sourcing- exporting and importing - licensing - franchising - strategic alliance - joint venture - foreign subsidiary. - Significant global investment
The Persuasive Style
Efficency
Rights view of ethics
How organizations go global
25. Economic - Global - Political/Legal - Socio cultural - Technological - demographics. In the middle THE ORGANIZATION`
Effectiveness
Components of the External Environment
Technical skills
The Persuasive Style
26. Includes monitoring performance comparing it with goals and correcting any significant deviations
Strong cultures
Team orientation
Controlling
Managers
27. Figurehead - leader - liaison
Three Characteristics of Organizations
Interpersonal roles
The Persuasive Style
The Consultative Style
28. The manager makes all decisions alone - with centralised authority and one-way communication.
Management Styles
The Autocratic Style
Environmental complexity
Multi domestic corporation
29. The process of getting things done effectively efficiently through and with other people
Global stategic alliance
Management Styles
Planning
Management
30. Job-specific knowledge and techniques needed to perform work tasks
Controlling
Technical skills
Informational roles
Licensing
31. Degree to which managers focus on results or outcomes rather than on how these outcomes are achived
Effectiveness
Strong cultures
Outcome orientation
Top managers
32. Attention to detail - innovation and risk taking - stability - aggressiveness - team orientation - people orientation - outcome orientation.
Global sourcing
Agressiveness
Planning
Dimensions of organizational culture
33. An MNC that centralizes management and other decisions in the home country
Joint venture
Organizational culture
Multinational corporation (MNC)
Global corporation
34. The degree of change and complexity in an organizations enviroment
Multinational corporation (MNC)
Environmental uncertainty
Small Business
Interpersonal skills
35. Autocratic - Persuasive - Consultative - Participative - Laissez-Faire
Demographics
Management Styles
Code of ethics
The Laissez-Faire Style
36. A managers ability to analyze and diagnose complex situations
The Laissez-Faire Style
Conceptual skills
Organizational culture
Code of ethics
37. The manager encourages employees to become actively involved in the decision-making process; authority is decentralised and communication is a two way process.
Foreign subsidary
The Participative Style
Stakeholders
Technical skills
38. Employees - customers - unions - social and political action groups - shareholders - competitors - communities - Trade and industry associations - Suppliers - governments - media.
Dimensions of organizational culture
Theory of justice view of ethics
Rights view of ethics
Organization stakeholders
39. People who work directly on a job or task and have no responsibility for overseeing the work of others
Interpersonal roles
Decisions roles
Non managerial employees
Contingent workforce
40. The manager makes decisions alone - but explains the reasons to employees; authority is centralised and communication is one way.
The Persuasive Style
Contingent workforce
People orientation
Management
41. Degree to which employees are expected to exhibit precision analysis and attention to detial
Attention to detial
Organizing
Employee Engagement
Global Village
42. A boundary less world where goods and services are produced and marketed worlwide
Importing
Planning
Parochiallism
Global Village
43. When a business firm engages in social actions because of its obligation to meet certain economic and legal responsibilities
Franchising
Outcome orientation
Informational roles
Social obligation
44. A direct investment in a foreign country that involves setting up a separate and independent facility or office
Controlling
Organizational culture
Management levels
Foreign subsidary
45. An agreement in which an organization gives other organization the right for a fee to use its name and operating methods
Utilitarian view of ethics
Three Characteristics of Organizations
Global corporation
Franchising
46. Individuals in an organization who direct the activities of others
Managers
Stakeholders
Small Business
Global stategic alliance
47. Social traits such as ones cultural background or allegiance that are shared by a human population
Conceptual skills
External factors
How organizations go global
Ethinicity
48. An agreement in which an organization gives another the right for a fee to make or sell its products using its technology or product specifications
Global stategic alliance
Licensing
Importing
Environmental complexity
49. A narrow focus in which managers see thing only through their own eyes and from their own perspective
People orientation
Ethics
Family-friendly benifits
Parochiallism
50. Managers allow employees to take full responsibility for decisions within their areas; authority is decentralised.
Environmental uncertainty
The Laissez-Faire Style
Scientific management
Social obligation