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Test your basic knowledge |
Management
Start Test
Study First
Subject
:
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Degree to which employees are aggressive and competitive rather than cooperative
Management Styles
Three Characteristics of Organizations
Franchising
Agressiveness
2. A set of rules or principles that defines right and wrong conduct
Organizing
Managerial roles
Foreign subsidary
Ethics
3. The process of getting things done effectively efficiently through and with other people
Informational roles
Strong cultures
Joint venture
Management
4. Acquiring products made abroad and selling them domestically
Stability
Strong cultures
Importing
Environmental uncertainty
5. View that says ethical decisions are made in order to enforce rules fairly and impartially
Theory of justice view of ethics
Top managers
The Consultative Style
The Laissez-Faire Style
6. Entrepreneur - Disturbance handler - resource allocator - negortiator
Strong cultures
Technical skills
Decisions roles
Decisional roles
7. Degree to which management decision take into account the effects on people in the organization
Planning
Joint venture
People orientation
The Laissez-Faire Style
8. 1st Top Managers 2nd Middle managers 3rd First-Line Managers 4th Non managerial employees.
How organizations go global
Scientific management
Management levels
Global Village
9. Supervisors responsible for directing the day to day activities of non managerial employees
First-line managers
Controlling
Non managerial employees
Top managers
10. A narrow focus in which managers see thing only through their own eyes and from their own perspective
Planning
Parochiallism
Three Characteristics of Organizations
Controlling
11. Degree to which employees are expected to exhibit precision analysis and attention to detial
How organizations go global
Franchising
Attention to detial
Planning
12. Ways in which people in a workforce are similar and different from one another in terms of gender age race sexual orientation ethnicity cultural background and physical abilities and dissablities
People orientation
Management
Innovation and risk taking
Workforce diveristy
13. Any constituencies in an organizations environment that are affected by that organizations decisions and actions
Conceptual skills
Demographics
Non managerial employees
Stakeholders
14. A business firms intention beyond its legal and economic obligations to do the right things act in ways that are good for society
Informational roles
Social responsibility (corporate social responsibility or CSR)
Decisional roles
Top managers
15. A direct investment in a foreign country that involves setting up a separate and independent facility or office
Four Management Functions
Social responsibility (corporate social responsibility or CSR)
Stability
Foreign subsidary
16. A partnership between an organization and a foreign company partners in which both share resources and knowledge in developing new products of building production facilities.
Planning
Rights view of ethics
Global stategic alliance
Conceptual skills
17. Any type of international company that maintains operations in multiple countries
Management levels
Multi domestic corporation
Global corporation
Multinational corporation (MNC)
18. When a business firm engages in social actions in response to some popular social need
Stakeholders
Social responsivness
Franchising
Middle Managers
19. Individuals who are typically responsible for translating goals set by top managers into specific details that lower-level managers wills see get done
Four Management Functions
Leading
Middle Managers
Components of the External Environment
20. The manager makes the final decision after gaining feedback from stakeholders; authority is still somewhat centralised; communication is a two way process.
Dimensions of organizational culture
Efficency
Theory of justice view of ethics
The Consultative Style
21. The view that much of an organizations success or failure is due to external forces outside managers control
Symbolic view of management
Informational roles
Importing
The Persuasive Style
22. Figurehead - leader - liaison
Outcome orientation
The Laissez-Faire Style
Interpersonal roles
Informational roles
23. Social traits such as ones cultural background or allegiance that are shared by a human population
Managers
Ethinicity
Parochiallism
Code of ethics
24. The manager makes decisions alone - but explains the reasons to employees; authority is centralised and communication is one way.
Decisional roles
Environmental complexity
The Persuasive Style
Sustainability
25. The shared values principles traditions and ways of doing things that influence the way organizational members act
How organizations go global
Organizational culture
Franchising
Small Business
26. Purchasing materials or labor from around the world wherever it is cheapest
Leading
Global sourcing
Interpersonal roles
Small Business
27. Benefits that provide a wide range of scheduling options and allow employees more flexibility at work accommodating their needs for work-life balance
Four Management Functions
Family-friendly benifits
Decisional roles
Conceptual skills
28. Managers allow employees to take full responsibility for decisions within their areas; authority is decentralised.
Organization stakeholders
Joint venture
First-line managers
The Laissez-Faire Style
29. Planning - Organizing - Leading - Controlling Middle ACHIEVING THE ORGANIZATIONS STATES PURPOSE.
Exporting
Components of the External Environment
Conceptual skills
Four Management Functions
30. When employees are connected to satisfied with and enthusiastic about their jobs
Employee Engagement
The Autocratic Style
Stakeholders
How organizations go global
31. A managers ability to analyze and diagnose complex situations
Transnational (border less) organization
Global sourcing
The Persuasive Style
Conceptual skills
32. The biological heritage (including physical characteristics such as ones skin color and associated traits that people use to identify themselves
Dimensions of organizational culture
Organizing
Utilitarian view of ethics
Race
33. Individuals who are responsible for making decisions about the direction of the organization and establishing policies that affect all organizational memebers
Scientific management
Top managers
Sustainability
First-line managers
34. Economic - Global - Political/Legal - Socio cultural - Technological - demographics. In the middle THE ORGANIZATION`
Controlling
Dimensions of organizational culture
Social responsibility (corporate social responsibility or CSR)
Components of the External Environment
35. Mentor - dissemination - spokesperson
Joint venture
Informational roles
Small Business
Transnational (border less) organization
36. Employees - customers - unions - social and political action groups - shareholders - competitors - communities - Trade and industry associations - Suppliers - governments - media.
External factors
Small Business
Management Styles
Organization stakeholders
37. An agreement in which an organization gives other organization the right for a fee to use its name and operating methods
Franchising
Global Village
Contingent workforce
Theory of justice view of ethics
38. The use of scientific methods to define the "one best way" for a job to be done - Frederick Winslow Taylor.
Agressiveness
Non managerial employees
Organizational culture
Scientific management
39. Attention to detail - innovation and risk taking - stability - aggressiveness - team orientation - people orientation - outcome orientation.
Dimensions of organizational culture
Top managers
Family-friendly benifits
Rights view of ethics
40. The manager encourages employees to become actively involved in the decision-making process; authority is decentralised and communication is a two way process.
The Participative Style
Leading
Outcome orientation
Multinational corporation (MNC)
41. The manager makes all decisions alone - with centralised authority and one-way communication.
Employee Engagement
Political skills
Leading
The Autocratic Style
42. The degree to which managers are concerned with increasing employee job satisfaction - What leadership styles are appropriate - Whether all disagreements--even constructive ones--should be eliminated
Four Management Functions
Planning
Leading
Workforce diveristy
43. Job-specific knowledge and techniques needed to perform work tasks
Symbolic view of management
Rights view of ethics
Technical skills
Leading
44. People who work directly on a job or task and have no responsibility for overseeing the work of others
Conceptual skills
Non managerial employees
Exporting
Team orientation
45. An MNC that decentralizes management and other decisions to the local country where its doing business
Innovation and risk taking
Managerial roles
Multi domestic corporation
People orientation
46. The view that managers are directly responsible for an organizations success or failure
Importing
Omnipotent view of management
Ethics
The Laissez-Faire Style
47. Factors forces situations and events outside the organization that affect its performance
Strong cultures
External factors
Global corporation
How organizations go global
48. A managers ability to work with understand mentor and motivate other both individually and in groups
Contingent workforce
Interpersonal skills
Components of the External Environment
Organization stakeholders
49. View that says ethical decisions are made solely on the basis of their outcomes or consequences
The Persuasive Style
People orientation
Strong cultures
Utilitarian view of ethics
50. View that says ethical decisions are made in order to respect and protect individual liberties and privileges
Rights view of ethics
Utilitarian view of ethics
Efficency
Sustainability