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Test your basic knowledge |
Management
Start Test
Study First
Subject
:
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. An agreement in which an organization gives other organization the right for a fee to use its name and operating methods
Planning
Organization
Franchising
Interpersonal roles
2. Degree to which work is organized around team rather than individuals
Planning
Team orientation
Omnipotent view of management
Leading
3. A set of rules or principles that defines right and wrong conduct
Controlling
Scientific management
Planning
Ethics
4. Entrepreneur - Disturbance handler - resource allocator - negortiator
Decisions roles
Race
The Participative Style
Licensing
5. The manager makes the final decision after gaining feedback from stakeholders; authority is still somewhat centralised; communication is a two way process.
Political skills
Importing
Symbolic view of management
The Consultative Style
6. Involving collecting receiving and disseminating information
Informational roles
Top managers
Symbolic view of management
Organizing
7. Benefits that provide a wide range of scheduling options and allow employees more flexibility at work accommodating their needs for work-life balance
Family-friendly benifits
Controlling
Innovation and risk taking
Sustainability
8. A direct investment in a foreign country that involves setting up a separate and independent facility or office
Foreign subsidary
Code of ethics
Three Characteristics of Organizations
Team orientation
9. The use of scientific methods to define the "one best way" for a job to be done - Frederick Winslow Taylor.
Scientific management
Managers
Stakeholders
The Consultative Style
10. 1st Top Managers 2nd Middle managers 3rd First-Line Managers 4th Non managerial employees.
Scientific management
Importing
Environmental complexity
Management levels
11. Factors forces situations and events outside the organization that affect its performance
Three Characteristics of Organizations
Symbolic view of management
External factors
Parochiallism
12. Minimal Global investment - Global sourcing- exporting and importing - licensing - franchising - strategic alliance - joint venture - foreign subsidiary. - Significant global investment
Stakeholders
Components of the External Environment
The Participative Style
How organizations go global
13. A formal document that states an organizations primary values and the ethical rules its expects managers and non managerial employees to follow
Interpersonal skills
Code of ethics
Global stategic alliance
Importing
14. Doing things right or getting the most output from the least amount of inputs
The Autocratic Style
Efficency
Rights view of ethics
Four Management Functions
15. People who work directly on a job or task and have no responsibility for overseeing the work of others
Organization
The Autocratic Style
Global corporation
Non managerial employees
16. A specific type of strategic alliance in which the partners agree to form a separate independent organization for some business purpose.
Environmental uncertainty
Employee Engagement
Joint venture
Organizing
17. Goals - People and Structure
Demographics
Utilitarian view of ethics
Transnational (border less) organization
Three Characteristics of Organizations
18. Degree to which employees are aggressive and competitive rather than cooperative
Exporting
Code of ethics
Agressiveness
Licensing
19. View that says ethical decisions are made in order to enforce rules fairly and impartially
Theory of justice view of ethics
Outcome orientation
The Autocratic Style
How organizations go global
20. Mentor - dissemination - spokesperson
Managers
Informational roles
Employee Engagement
Utilitarian view of ethics
21. Ways in which people in a workforce are similar and different from one another in terms of gender age race sexual orientation ethnicity cultural background and physical abilities and dissablities
Global corporation
Contingent workforce
Social responsibility (corporate social responsibility or CSR)
Workforce diveristy
22. Supervisors responsible for directing the day to day activities of non managerial employees
Managerial roles
Informational roles
First-line managers
Joint venture
23. Any constituencies in an organizations environment that are affected by that organizations decisions and actions
Organization
Stakeholders
Interpersonal roles
Demographics
24. The number of components in an organizations environment and the extent of knowledge that the organizations has about those components
The Consultative Style
Controlling
The Participative Style
Environmental complexity
25. The degree to which managers are concerned with increasing employee job satisfaction - What leadership styles are appropriate - Whether all disagreements--even constructive ones--should be eliminated
Employee Engagement
Effectiveness
Leading
Technical skills
26. A managers ability to analyze and diagnose complex situations
Conceptual skills
Importing
Middle Managers
Environmental complexity
27. Acquiring products made abroad and selling them domestically
Multi domestic corporation
Importing
Environmental complexity
Stability
28. A partnership between an organization and a foreign company partners in which both share resources and knowledge in developing new products of building production facilities.
Interpersonal skills
Global stategic alliance
Importing
Race
29. Includes motivating employees directing the activites of other selecting the most effective communication channel and resolving conflicts
Leading
Employee Engagement
Exporting
Global corporation
30. Includes determining what tasks are to be done who is to do them how the tasks are to be grouped whop reports to whom and who will make decisions
Organizing
Transnational (border less) organization
Stability
Organization stakeholders
31. A boundary less world where goods and services are produced and marketed worlwide
Interpersonal skills
Global Village
Technical skills
Scientific management
32. The degree of change and complexity in an organizations enviroment
Global sourcing
Foreign subsidary
Environmental uncertainty
Components of the External Environment
33. A business firms intention beyond its legal and economic obligations to do the right things act in ways that are good for society
Ethics
Management Styles
Political skills
Social responsibility (corporate social responsibility or CSR)
34. Individuals who are typically responsible for translating goals set by top managers into specific details that lower-level managers wills see get done
Middle Managers
The Persuasive Style
Controlling
Parochiallism
35. A systematic arrangement of people brought together to accomplish some specific purpose
Informational roles
Transnational (border less) organization
Organization
Sustainability
36. The shared values principles traditions and ways of doing things that influence the way organizational members act
Race
Managerial roles
Organizational culture
Effectiveness
37. Employees - customers - unions - social and political action groups - shareholders - competitors - communities - Trade and industry associations - Suppliers - governments - media.
Organization stakeholders
Contingent workforce
Four Management Functions
Organization
38. When a business firm engages in social actions in response to some popular social need
Utilitarian view of ethics
Social responsibility (corporate social responsibility or CSR)
Planning
Social responsivness
39. Degree to which employees are expected to exhibit precision analysis and attention to detial
Technical skills
Sustainability
Attention to detial
Organization
40. A managers ability to build a power base and establish the right connections
Global sourcing
Stability
Code of ethics
Political skills
41. A companys ability to achieve its business goals and increase long-term shareholder value by integrating economic - environmental and social opportunities into its business strategies
Sustainability
How organizations go global
Family-friendly benifits
Interpersonal roles
42. Cultures in which the key values are deeply held and widely shared
Informational roles
Strong cultures
Utilitarian view of ethics
Employee Engagement
43. Includes monitoring performance comparing it with goals and correcting any significant deviations
Parochiallism
Controlling
Rights view of ethics
Global stategic alliance
44. A managers ability to work with understand mentor and motivate other both individually and in groups
Managers
Interpersonal skills
Technology
Sustainability
45. The biological heritage (including physical characteristics such as ones skin color and associated traits that people use to identify themselves
Joint venture
Employee Engagement
Ethics
Race
46. How much autonomy should be designed into employees jobs - Whether task should be done by individuals or in teams - The degree to which department managers interact with each other
Importing
The Laissez-Faire Style
Organizing
Code of ethics
47. The manager makes decisions alone - but explains the reasons to employees; authority is centralised and communication is one way.
Scientific management
Leading
The Persuasive Style
Social obligation
48. An MNC that decentralizes management and other decisions to the local country where its doing business
Environmental uncertainty
Multinational corporation (MNC)
Code of ethics
Multi domestic corporation
49. Degree to which management decision take into account the effects on people in the organization
Theory of justice view of ethics
Omnipotent view of management
Global sourcing
People orientation
50. Whether to impose external controls or allow employees to control their own actions - What criteria should be emphasized in employee performance evaluations - What repercussions will occur from exceeding ones budget
Controlling
Ethics
Organizing
Environmental uncertainty