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Test your basic knowledge |
Management
Start Test
Study First
Subject
:
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Employees - customers - unions - social and political action groups - shareholders - competitors - communities - Trade and industry associations - Suppliers - governments - media.
Decisional roles
Multinational corporation (MNC)
Technical skills
Organization stakeholders
2. Making products domestically and selling them abroad
Informational roles
Social obligation
Stakeholders
Exporting
3. Degree to which work is organized around team rather than individuals
Contingent workforce
Parochiallism
Team orientation
Importing
4. The degree to which managers are concerned with increasing employee job satisfaction - What leadership styles are appropriate - Whether all disagreements--even constructive ones--should be eliminated
Top managers
Informational roles
Parochiallism
Leading
5. An independent business having fewer than 500 employees that doesn't necessarily engage in any new or innovative practices and has relatively little impact on its industry
Symbolic view of management
Middle Managers
Scientific management
Small Business
6. Cultures in which the key values are deeply held and widely shared
Strong cultures
Interpersonal roles
External factors
Ethics
7. The number of components in an organizations environment and the extent of knowledge that the organizations has about those components
Middle Managers
Components of the External Environment
Technology
Environmental complexity
8. Figurehead - leader - liaison
Leading
Effectiveness
Interpersonal roles
Environmental uncertainty
9. Any equipment tools or operating methods that are designed to make work more efficient
Components of the External Environment
Interpersonal skills
Technology
Outcome orientation
10. A managers ability to analyze and diagnose complex situations
Conceptual skills
Employee Engagement
Contingent workforce
The Consultative Style
11. A companys ability to achieve its business goals and increase long-term shareholder value by integrating economic - environmental and social opportunities into its business strategies
Scientific management
Dimensions of organizational culture
External factors
Sustainability
12. Degree to which employees are expected to exhibit precision analysis and attention to detial
Attention to detial
Symbolic view of management
Management
Licensing
13. Specific categories of managerial behavior often grouped around interpersonal relationships information transfer and decision making
How organizations go global
Planning
Omnipotent view of management
Managerial roles
14. When a business firm engages in social actions because of its obligation to meet certain economic and legal responsibilities
Management levels
Social obligation
External factors
The Participative Style
15. The process of getting things done effectively efficiently through and with other people
Social responsivness
Management levels
Management
Interpersonal skills
16. A formal document that states an organizations primary values and the ethical rules its expects managers and non managerial employees to follow
Omnipotent view of management
Agressiveness
Management
Code of ethics
17. The manager makes all decisions alone - with centralised authority and one-way communication.
Planning
Social responsibility (corporate social responsibility or CSR)
Middle Managers
The Autocratic Style
18. The manager makes the final decision after gaining feedback from stakeholders; authority is still somewhat centralised; communication is a two way process.
Effectiveness
The Consultative Style
The Participative Style
Planning
19. The manager encourages employees to become actively involved in the decision-making process; authority is decentralised and communication is a two way process.
Multi domestic corporation
First-line managers
Workforce diveristy
The Participative Style
20. Individuals who are typically responsible for translating goals set by top managers into specific details that lower-level managers wills see get done
Scientific management
Social obligation
Ethinicity
Middle Managers
21. Any constituencies in an organizations environment that are affected by that organizations decisions and actions
Symbolic view of management
Three Characteristics of Organizations
Conceptual skills
Stakeholders
22. A managers ability to build a power base and establish the right connections
Components of the External Environment
Interpersonal skills
Political skills
Importing
23. Doing the right things or completing activities so that organizational goals are attained
Ethinicity
External factors
Effectiveness
Global sourcing
24. Social traits such as ones cultural background or allegiance that are shared by a human population
Ethinicity
Controlling
Ethics
Exporting
25. Degree to which employees are aggressive and competitive rather than cooperative
Interpersonal roles
Multi domestic corporation
Agressiveness
Licensing
26. Acquiring products made abroad and selling them domestically
The Laissez-Faire Style
Informational roles
Dimensions of organizational culture
Importing
27. An agreement in which an organization gives another the right for a fee to make or sell its products using its technology or product specifications
Organization
Non managerial employees
People orientation
Licensing
28. The view that managers are directly responsible for an organizations success or failure
Controlling
Managerial roles
Three Characteristics of Organizations
Omnipotent view of management
29. People who work directly on a job or task and have no responsibility for overseeing the work of others
Non managerial employees
Exporting
Environmental uncertainty
Top managers
30. View that says ethical decisions are made in order to respect and protect individual liberties and privileges
Ethics
Rights view of ethics
Planning
Family-friendly benifits
31. Autocratic - Persuasive - Consultative - Participative - Laissez-Faire
The Persuasive Style
Management Styles
Social responsibility (corporate social responsibility or CSR)
Ethics
32. Includes monitoring performance comparing it with goals and correcting any significant deviations
Interpersonal roles
Controlling
Top managers
Technical skills
33. The shared values principles traditions and ways of doing things that influence the way organizational members act
Organizational culture
Organizing
Transnational (border less) organization
Strong cultures
34. Entailing making decisions or choices
Decisional roles
Multi domestic corporation
Transnational (border less) organization
Omnipotent view of management
35. Supervisors responsible for directing the day to day activities of non managerial employees
Multi domestic corporation
The Autocratic Style
The Persuasive Style
First-line managers
36. Any type of international company that maintains operations in multiple countries
The Consultative Style
Outcome orientation
Global stategic alliance
Multinational corporation (MNC)
37. Job-specific knowledge and techniques needed to perform work tasks
Technical skills
Social obligation
Interpersonal roles
Attention to detial
38. Degree to which management decision take into account the effects on people in the organization
Rights view of ethics
People orientation
Management levels
External factors
39. A specific type of strategic alliance in which the partners agree to form a separate independent organization for some business purpose.
Race
Joint venture
Ethics
Efficency
40. A boundary less world where goods and services are produced and marketed worlwide
Decisional roles
Global Village
Demographics
Ethinicity
41. How much autonomy should be designed into employees jobs - Whether task should be done by individuals or in teams - The degree to which department managers interact with each other
Multinational corporation (MNC)
Organizing
Theory of justice view of ethics
Utilitarian view of ethics
42. Managers allow employees to take full responsibility for decisions within their areas; authority is decentralised.
Ethics
Scientific management
Workforce diveristy
The Laissez-Faire Style
43. The biological heritage (including physical characteristics such as ones skin color and associated traits that people use to identify themselves
Race
Global sourcing
Attention to detial
Leading
44. A partnership between an organization and a foreign company partners in which both share resources and knowledge in developing new products of building production facilities.
Team orientation
Sustainability
Global stategic alliance
Small Business
45. 1st Top Managers 2nd Middle managers 3rd First-Line Managers 4th Non managerial employees.
Team orientation
Management levels
How organizations go global
Non managerial employees
46. Goals - People and Structure
Three Characteristics of Organizations
The Consultative Style
Four Management Functions
External factors
47. Factors forces situations and events outside the organization that affect its performance
Informational roles
External factors
Multinational corporation (MNC)
Organizing
48. A managers ability to work with understand mentor and motivate other both individually and in groups
Family-friendly benifits
Contingent workforce
The Persuasive Style
Interpersonal skills
49. Involving collecting receiving and disseminating information
Demographics
Components of the External Environment
Outcome orientation
Informational roles
50. The view that much of an organizations success or failure is due to external forces outside managers control
Managers
Management levels
Symbolic view of management
Outcome orientation