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Test your basic knowledge |
Management
Start Test
Study First
Subject
:
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Involving people (subordinates and persons outside the organization) and other duties that are ceremonial and symbolic in nature
Environmental uncertainty
Global sourcing
The Laissez-Faire Style
Interpersonal roles
2. Mentor - dissemination - spokesperson
Family-friendly benifits
Informational roles
Small Business
Organizing
3. Economic - Global - Political/Legal - Socio cultural - Technological - demographics. In the middle THE ORGANIZATION`
Components of the External Environment
Social responsivness
Conceptual skills
People orientation
4. Attention to detail - innovation and risk taking - stability - aggressiveness - team orientation - people orientation - outcome orientation.
Interpersonal roles
Decisional roles
Dimensions of organizational culture
Components of the External Environment
5. Cultures in which the key values are deeply held and widely shared
Informational roles
Race
Strong cultures
Managers
6. Individuals who are responsible for making decisions about the direction of the organization and establishing policies that affect all organizational memebers
Management
Leading
Conceptual skills
Top managers
7. The process of getting things done effectively efficiently through and with other people
Sustainability
Social responsibility (corporate social responsibility or CSR)
Management
Transnational (border less) organization
8. Any constituencies in an organizations environment that are affected by that organizations decisions and actions
Dimensions of organizational culture
Global sourcing
Stakeholders
Technical skills
9. Goals - People and Structure
Three Characteristics of Organizations
Technical skills
Rights view of ethics
Omnipotent view of management
10. A business firms intention beyond its legal and economic obligations to do the right things act in ways that are good for society
Decisional roles
Efficency
Innovation and risk taking
Social responsibility (corporate social responsibility or CSR)
11. The manager encourages employees to become actively involved in the decision-making process; authority is decentralised and communication is a two way process.
Organization
The Laissez-Faire Style
The Participative Style
Importing
12. A formal document that states an organizations primary values and the ethical rules its expects managers and non managerial employees to follow
Franchising
Employee Engagement
Code of ethics
Attention to detial
13. Degree to which management decision take into account the effects on people in the organization
Organizing
People orientation
Organization
Dimensions of organizational culture
14. A specific type of strategic alliance in which the partners agree to form a separate independent organization for some business purpose.
Joint venture
The Laissez-Faire Style
Management
Social responsivness
15. A managers ability to work with understand mentor and motivate other both individually and in groups
Top managers
Environmental uncertainty
Management Styles
Interpersonal skills
16. When a business firm engages in social actions in response to some popular social need
Joint venture
Symbolic view of management
Technology
Social responsivness
17. Doing the right things or completing activities so that organizational goals are attained
Effectiveness
Decisional roles
Leading
How organizations go global
18. A systematic arrangement of people brought together to accomplish some specific purpose
Transnational (border less) organization
Organization
Stakeholders
The Consultative Style
19. Includes monitoring performance comparing it with goals and correcting any significant deviations
Controlling
Small Business
Social obligation
Contingent workforce
20. Entailing making decisions or choices
Global Village
Planning
The Laissez-Faire Style
Decisional roles
21. Social traits such as ones cultural background or allegiance that are shared by a human population
Global sourcing
People orientation
Ethinicity
Ethics
22. Job-specific knowledge and techniques needed to perform work tasks
Controlling
Dimensions of organizational culture
Technical skills
Informational roles
23. Autocratic - Persuasive - Consultative - Participative - Laissez-Faire
Leading
Management Styles
Top managers
Middle Managers
24. How much autonomy should be designed into employees jobs - Whether task should be done by individuals or in teams - The degree to which department managers interact with each other
Organizing
Employee Engagement
Contingent workforce
The Participative Style
25. View that says ethical decisions are made in order to respect and protect individual liberties and privileges
Ethics
Leading
Rights view of ethics
Stability
26. The degree of risk that plans should contain - Whether plans should be developed by individuals or teams - The degree of environmental scanning in which management will engage
Team orientation
Workforce diveristy
Political skills
Planning
27. A narrow focus in which managers see thing only through their own eyes and from their own perspective
Parochiallism
Decisions roles
Demographics
Theory of justice view of ethics
28. A structural arrangement for global organizations that eliminates artificial geographical barries
Symbolic view of management
Small Business
How organizations go global
Transnational (border less) organization
29. The view that much of an organizations success or failure is due to external forces outside managers control
Organizational culture
Controlling
Leading
Symbolic view of management
30. Degree to which managers focus on results or outcomes rather than on how these outcomes are achived
Planning
The Autocratic Style
Outcome orientation
Organizing
31. Planning - Organizing - Leading - Controlling Middle ACHIEVING THE ORGANIZATIONS STATES PURPOSE.
Symbolic view of management
Social responsibility (corporate social responsibility or CSR)
Four Management Functions
Outcome orientation
32. Supervisors responsible for directing the day to day activities of non managerial employees
First-line managers
The Participative Style
Management levels
Outcome orientation
33. Managers allow employees to take full responsibility for decisions within their areas; authority is decentralised.
Global Village
The Laissez-Faire Style
Utilitarian view of ethics
Informational roles
34. 1st Top Managers 2nd Middle managers 3rd First-Line Managers 4th Non managerial employees.
Controlling
The Autocratic Style
Management levels
Exporting
35. Degree to which employees are aggressive and competitive rather than cooperative
People orientation
Global sourcing
The Consultative Style
Agressiveness
36. Entrepreneur - Disturbance handler - resource allocator - negortiator
Demographics
Franchising
Organization stakeholders
Decisions roles
37. The degree of change and complexity in an organizations enviroment
Environmental uncertainty
Global stategic alliance
Agressiveness
The Persuasive Style
38. Includes determining what tasks are to be done who is to do them how the tasks are to be grouped whop reports to whom and who will make decisions
Attention to detial
Organizational culture
Management levels
Organizing
39. Any equipment tools or operating methods that are designed to make work more efficient
Technology
Strong cultures
Rights view of ethics
Global corporation
40. A partnership between an organization and a foreign company partners in which both share resources and knowledge in developing new products of building production facilities.
The Consultative Style
Management levels
Utilitarian view of ethics
Global stategic alliance
41. Ways in which people in a workforce are similar and different from one another in terms of gender age race sexual orientation ethnicity cultural background and physical abilities and dissablities
Workforce diveristy
Components of the External Environment
External factors
Team orientation
42. An independent business having fewer than 500 employees that doesn't necessarily engage in any new or innovative practices and has relatively little impact on its industry
Sustainability
Small Business
Decisional roles
Theory of justice view of ethics
43. Making products domestically and selling them abroad
External factors
Rights view of ethics
Conceptual skills
Exporting
44. Factors forces situations and events outside the organization that affect its performance
Controlling
Exporting
Agressiveness
External factors
45. Includes defining goals establishing strategy and developing plans to coordinate activites
The Consultative Style
Planning
Utilitarian view of ethics
Technology
46. The manager makes the final decision after gaining feedback from stakeholders; authority is still somewhat centralised; communication is a two way process.
The Consultative Style
Strong cultures
People orientation
Global Village
47. Includes motivating employees directing the activites of other selecting the most effective communication channel and resolving conflicts
Leading
Political skills
The Persuasive Style
Conceptual skills
48. The biological heritage (including physical characteristics such as ones skin color and associated traits that people use to identify themselves
Race
Attention to detial
Non managerial employees
Social responsibility (corporate social responsibility or CSR)
49. Individuals who are typically responsible for translating goals set by top managers into specific details that lower-level managers wills see get done
Agressiveness
Organizing
Demographics
Middle Managers
50. Doing things right or getting the most output from the least amount of inputs
Leading
Leading
Middle Managers
Efficency