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Test your basic knowledge |
Management
Start Test
Study First
Subject
:
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Whether to impose external controls or allow employees to control their own actions - What criteria should be emphasized in employee performance evaluations - What repercussions will occur from exceeding ones budget
Demographics
Management
How organizations go global
Controlling
2. Benefits that provide a wide range of scheduling options and allow employees more flexibility at work accommodating their needs for work-life balance
Ethics
Multi domestic corporation
Family-friendly benifits
People orientation
3. Any equipment tools or operating methods that are designed to make work more efficient
Multi domestic corporation
Organizational culture
Technology
Environmental complexity
4. Cultures in which the key values are deeply held and widely shared
Leading
Omnipotent view of management
Strong cultures
Parochiallism
5. A managers ability to build a power base and establish the right connections
Joint venture
Global sourcing
Licensing
Political skills
6. The degree of change and complexity in an organizations enviroment
Attention to detial
Environmental uncertainty
Management levels
Stakeholders
7. An MNC that centralizes management and other decisions in the home country
Foreign subsidary
Team orientation
External factors
Global corporation
8. The process of getting things done effectively efficiently through and with other people
First-line managers
Foreign subsidary
Management
Stability
9. A narrow focus in which managers see thing only through their own eyes and from their own perspective
Dimensions of organizational culture
Theory of justice view of ethics
Parochiallism
Managers
10. Planning - Organizing - Leading - Controlling Middle ACHIEVING THE ORGANIZATIONS STATES PURPOSE.
Four Management Functions
Social obligation
Transnational (border less) organization
Family-friendly benifits
11. Any type of international company that maintains operations in multiple countries
Multinational corporation (MNC)
First-line managers
Franchising
Planning
12. Supervisors responsible for directing the day to day activities of non managerial employees
Theory of justice view of ethics
Organizing
Environmental uncertainty
First-line managers
13. The degree to which managers are concerned with increasing employee job satisfaction - What leadership styles are appropriate - Whether all disagreements--even constructive ones--should be eliminated
Social responsibility (corporate social responsibility or CSR)
Leading
Controlling
Dimensions of organizational culture
14. Individuals in an organization who direct the activities of others
Informational roles
Informational roles
Managers
Organization stakeholders
15. When employees are connected to satisfied with and enthusiastic about their jobs
Employee Engagement
Organizational culture
Organization stakeholders
Dimensions of organizational culture
16. The view that much of an organizations success or failure is due to external forces outside managers control
Interpersonal skills
Symbolic view of management
Technology
Three Characteristics of Organizations
17. The number of components in an organizations environment and the extent of knowledge that the organizations has about those components
Franchising
Environmental complexity
Social responsivness
Multi domestic corporation
18. Managers allow employees to take full responsibility for decisions within their areas; authority is decentralised.
The Laissez-Faire Style
People orientation
Management Styles
Franchising
19. Degree to which managers focus on results or outcomes rather than on how these outcomes are achived
Controlling
Four Management Functions
Technology
Outcome orientation
20. Specific categories of managerial behavior often grouped around interpersonal relationships information transfer and decision making
Effectiveness
Managerial roles
Workforce diveristy
Technical skills
21. Includes motivating employees directing the activites of other selecting the most effective communication channel and resolving conflicts
The Autocratic Style
Decisional roles
Parochiallism
Leading
22. Individuals who are typically responsible for translating goals set by top managers into specific details that lower-level managers wills see get done
Controlling
Middle Managers
Dimensions of organizational culture
Code of ethics
23. Includes determining what tasks are to be done who is to do them how the tasks are to be grouped whop reports to whom and who will make decisions
Organizing
Middle Managers
Management Styles
Environmental complexity
24. Factors forces situations and events outside the organization that affect its performance
External factors
Agressiveness
Decisions roles
Ethinicity
25. The manager makes decisions alone - but explains the reasons to employees; authority is centralised and communication is one way.
Agressiveness
The Persuasive Style
Demographics
First-line managers
26. The biological heritage (including physical characteristics such as ones skin color and associated traits that people use to identify themselves
Four Management Functions
Environmental uncertainty
Interpersonal roles
Race
27. Degree to which employees are aggressive and competitive rather than cooperative
Middle Managers
Employee Engagement
Agressiveness
Licensing
28. How much autonomy should be designed into employees jobs - Whether task should be done by individuals or in teams - The degree to which department managers interact with each other
Outcome orientation
Innovation and risk taking
Organizing
Technology
29. The shared values principles traditions and ways of doing things that influence the way organizational members act
Top managers
Interpersonal roles
Organizational culture
Dimensions of organizational culture
30. Includes defining goals establishing strategy and developing plans to coordinate activites
Technology
Controlling
Planning
Innovation and risk taking
31. Minimal Global investment - Global sourcing- exporting and importing - licensing - franchising - strategic alliance - joint venture - foreign subsidiary. - Significant global investment
Top managers
Employee Engagement
How organizations go global
Parochiallism
32. A structural arrangement for global organizations that eliminates artificial geographical barries
Utilitarian view of ethics
Transnational (border less) organization
Top managers
Interpersonal roles
33. Making products domestically and selling them abroad
Strong cultures
Exporting
Ethics
Decisional roles
34. A systematic arrangement of people brought together to accomplish some specific purpose
Ethinicity
The Consultative Style
Organization
Interpersonal roles
35. A set of rules or principles that defines right and wrong conduct
Ethics
Leading
Global corporation
Exporting
36. Acquiring products made abroad and selling them domestically
Utilitarian view of ethics
Scientific management
Importing
Organizing
37. Includes monitoring performance comparing it with goals and correcting any significant deviations
Environmental uncertainty
Decisions roles
Ethinicity
Controlling
38. Part-time temporary and contract workers who are available for hire on an as-needed basis
Four Management Functions
Management levels
Organizational culture
Contingent workforce
39. Entailing making decisions or choices
Decisional roles
Controlling
Top managers
Omnipotent view of management
40. Purchasing materials or labor from around the world wherever it is cheapest
Global sourcing
Contingent workforce
Decisional roles
Strong cultures
41. Economic - Global - Political/Legal - Socio cultural - Technological - demographics. In the middle THE ORGANIZATION`
Components of the External Environment
Stakeholders
Top managers
Transnational (border less) organization
42. When a business firm engages in social actions because of its obligation to meet certain economic and legal responsibilities
External factors
Social obligation
Workforce diveristy
Controlling
43. A partnership between an organization and a foreign company partners in which both share resources and knowledge in developing new products of building production facilities.
The Consultative Style
Informational roles
Global stategic alliance
Theory of justice view of ethics
44. An agreement in which an organization gives other organization the right for a fee to use its name and operating methods
Organizing
Managerial roles
Global stategic alliance
Franchising
45. Degree to which work is organized around team rather than individuals
Managerial roles
Strong cultures
Team orientation
Three Characteristics of Organizations
46. Degree to which employees are expected to exhibit precision analysis and attention to detial
Organizational culture
Middle Managers
Global sourcing
Attention to detial
47. A business firms intention beyond its legal and economic obligations to do the right things act in ways that are good for society
Organization
Social obligation
Political skills
Social responsibility (corporate social responsibility or CSR)
48. A companys ability to achieve its business goals and increase long-term shareholder value by integrating economic - environmental and social opportunities into its business strategies
Managerial roles
Sustainability
Social responsivness
Innovation and risk taking
49. Goals - People and Structure
Three Characteristics of Organizations
Foreign subsidary
Sustainability
Exporting
50. Figurehead - leader - liaison
Interpersonal roles
Family-friendly benifits
Controlling
Leading