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Test your basic knowledge |
Management
Start Test
Study First
Subject
:
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. People who work directly on a job or task and have no responsibility for overseeing the work of others
Parochiallism
Stakeholders
Non managerial employees
Organizational culture
2. A business firms intention beyond its legal and economic obligations to do the right things act in ways that are good for society
Social obligation
Social responsibility (corporate social responsibility or CSR)
Exporting
First-line managers
3. Involving people (subordinates and persons outside the organization) and other duties that are ceremonial and symbolic in nature
Omnipotent view of management
Interpersonal roles
Theory of justice view of ethics
Three Characteristics of Organizations
4. The shared values principles traditions and ways of doing things that influence the way organizational members act
Global stategic alliance
The Persuasive Style
Organizational culture
Strong cultures
5. Factors forces situations and events outside the organization that affect its performance
Global Village
People orientation
Interpersonal roles
External factors
6. Involving collecting receiving and disseminating information
Theory of justice view of ethics
Informational roles
Effectiveness
Contingent workforce
7. Goals - People and Structure
Three Characteristics of Organizations
Environmental complexity
Global sourcing
Multi domestic corporation
8. A managers ability to analyze and diagnose complex situations
Employee Engagement
People orientation
Omnipotent view of management
Conceptual skills
9. The manager makes the final decision after gaining feedback from stakeholders; authority is still somewhat centralised; communication is a two way process.
Social responsibility (corporate social responsibility or CSR)
Multi domestic corporation
Global corporation
The Consultative Style
10. Degree to which employees are expected to exhibit precision analysis and attention to detial
Managers
Joint venture
Attention to detial
Informational roles
11. A specific type of strategic alliance in which the partners agree to form a separate independent organization for some business purpose.
Family-friendly benifits
Technical skills
Workforce diveristy
Joint venture
12. Making products domestically and selling them abroad
Exporting
Top managers
Components of the External Environment
Stakeholders
13. Benefits that provide a wide range of scheduling options and allow employees more flexibility at work accommodating their needs for work-life balance
Social responsibility (corporate social responsibility or CSR)
Ethics
Family-friendly benifits
Small Business
14. A managers ability to build a power base and establish the right connections
Political skills
The Autocratic Style
Organizational culture
Organizing
15. Includes determining what tasks are to be done who is to do them how the tasks are to be grouped whop reports to whom and who will make decisions
Importing
Efficency
Organizing
Non managerial employees
16. Any equipment tools or operating methods that are designed to make work more efficient
Informational roles
Workforce diveristy
Technology
Planning
17. A formal document that states an organizations primary values and the ethical rules its expects managers and non managerial employees to follow
Code of ethics
Social responsibility (corporate social responsibility or CSR)
Sustainability
Organization stakeholders
18. Entrepreneur - Disturbance handler - resource allocator - negortiator
Outcome orientation
Attention to detial
Franchising
Decisions roles
19. Minimal Global investment - Global sourcing- exporting and importing - licensing - franchising - strategic alliance - joint venture - foreign subsidiary. - Significant global investment
Stability
Social obligation
How organizations go global
Employee Engagement
20. Figurehead - leader - liaison
Management Styles
Family-friendly benifits
Interpersonal roles
Attention to detial
21. View that says ethical decisions are made solely on the basis of their outcomes or consequences
Utilitarian view of ethics
Stakeholders
The Autocratic Style
Leading
22. Entailing making decisions or choices
Innovation and risk taking
Leading
Decisional roles
Management Styles
23. Employees - customers - unions - social and political action groups - shareholders - competitors - communities - Trade and industry associations - Suppliers - governments - media.
Informational roles
Demographics
People orientation
Organization stakeholders
24. Degree to which employees are aggressive and competitive rather than cooperative
Organizing
Agressiveness
Dimensions of organizational culture
Small Business
25. Individuals who are responsible for making decisions about the direction of the organization and establishing policies that affect all organizational memebers
Top managers
People orientation
Attention to detial
The Laissez-Faire Style
26. When employees are connected to satisfied with and enthusiastic about their jobs
Stakeholders
Innovation and risk taking
Employee Engagement
Technology
27. Includes monitoring performance comparing it with goals and correcting any significant deviations
Importing
Innovation and risk taking
Controlling
Demographics
28. The manager encourages employees to become actively involved in the decision-making process; authority is decentralised and communication is a two way process.
Franchising
The Participative Style
First-line managers
Code of ethics
29. Social traits such as ones cultural background or allegiance that are shared by a human population
Ethinicity
Foreign subsidary
Team orientation
Strong cultures
30. Economic - Global - Political/Legal - Socio cultural - Technological - demographics. In the middle THE ORGANIZATION`
Components of the External Environment
Transnational (border less) organization
How organizations go global
Environmental complexity
31. Purchasing materials or labor from around the world wherever it is cheapest
Global sourcing
Effectiveness
Environmental uncertainty
Parochiallism
32. Managers allow employees to take full responsibility for decisions within their areas; authority is decentralised.
The Laissez-Faire Style
Environmental uncertainty
Ethinicity
Licensing
33. The view that much of an organizations success or failure is due to external forces outside managers control
Agressiveness
People orientation
Management levels
Symbolic view of management
34. When a business firm engages in social actions in response to some popular social need
Contingent workforce
Social responsivness
Leading
Multi domestic corporation
35. Includes defining goals establishing strategy and developing plans to coordinate activites
Planning
Global sourcing
Components of the External Environment
First-line managers
36. An agreement in which an organization gives another the right for a fee to make or sell its products using its technology or product specifications
Informational roles
Licensing
Controlling
Three Characteristics of Organizations
37. Job-specific knowledge and techniques needed to perform work tasks
Joint venture
People orientation
Technical skills
Components of the External Environment
38. Specific categories of managerial behavior often grouped around interpersonal relationships information transfer and decision making
Managerial roles
Ethics
Dimensions of organizational culture
Organizing
39. View that says ethical decisions are made in order to enforce rules fairly and impartially
Joint venture
Social responsivness
Leading
Theory of justice view of ethics
40. The manager makes all decisions alone - with centralised authority and one-way communication.
Scientific management
Stability
Foreign subsidary
The Autocratic Style
41. Degree to which employees are encouraged to be innovative and take risks
Social responsivness
People orientation
Innovation and risk taking
Managerial roles
42. The degree of change and complexity in an organizations enviroment
Environmental uncertainty
How organizations go global
Attention to detial
Decisions roles
43. Degree to which management decision take into account the effects on people in the organization
Social responsivness
Strong cultures
Controlling
People orientation
44. The process of getting things done effectively efficiently through and with other people
Transnational (border less) organization
Management
Controlling
Informational roles
45. 1st Top Managers 2nd Middle managers 3rd First-Line Managers 4th Non managerial employees.
Components of the External Environment
Global stategic alliance
Three Characteristics of Organizations
Management levels
46. A partnership between an organization and a foreign company partners in which both share resources and knowledge in developing new products of building production facilities.
Four Management Functions
Franchising
Multi domestic corporation
Global stategic alliance
47. Attention to detail - innovation and risk taking - stability - aggressiveness - team orientation - people orientation - outcome orientation.
Organizational culture
Environmental uncertainty
Social responsibility (corporate social responsibility or CSR)
Dimensions of organizational culture
48. A direct investment in a foreign country that involves setting up a separate and independent facility or office
Omnipotent view of management
Contingent workforce
The Participative Style
Foreign subsidary
49. Degree to which work is organized around team rather than individuals
Planning
Management Styles
Stakeholders
Team orientation
50. An MNC that decentralizes management and other decisions to the local country where its doing business
Multi domestic corporation
Organization stakeholders
Theory of justice view of ethics
Informational roles