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Test your basic knowledge |
Management
Start Test
Study First
Subject
:
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. When a business firm engages in social actions because of its obligation to meet certain economic and legal responsibilities
Social obligation
Exporting
Decisions roles
The Participative Style
2. The degree to which managers are concerned with increasing employee job satisfaction - What leadership styles are appropriate - Whether all disagreements--even constructive ones--should be eliminated
Workforce diveristy
Leading
Management
Organizational culture
3. Whether to impose external controls or allow employees to control their own actions - What criteria should be emphasized in employee performance evaluations - What repercussions will occur from exceeding ones budget
Family-friendly benifits
Planning
Controlling
Multi domestic corporation
4. How much autonomy should be designed into employees jobs - Whether task should be done by individuals or in teams - The degree to which department managers interact with each other
Middle Managers
Foreign subsidary
Management levels
Organizing
5. A managers ability to analyze and diagnose complex situations
Conceptual skills
Scientific management
Technical skills
Omnipotent view of management
6. The degree of risk that plans should contain - Whether plans should be developed by individuals or teams - The degree of environmental scanning in which management will engage
Planning
Parochiallism
Technology
Organizational culture
7. A boundary less world where goods and services are produced and marketed worlwide
Multinational corporation (MNC)
Global Village
First-line managers
Global stategic alliance
8. Cultures in which the key values are deeply held and widely shared
Code of ethics
Importing
Strong cultures
The Laissez-Faire Style
9. Includes monitoring performance comparing it with goals and correcting any significant deviations
Controlling
Planning
Organization stakeholders
Franchising
10. Includes defining goals establishing strategy and developing plans to coordinate activites
The Participative Style
Organizational culture
Planning
Interpersonal roles
11. Degree to which managers focus on results or outcomes rather than on how these outcomes are achived
Outcome orientation
Efficency
Management Styles
Non managerial employees
12. When a business firm engages in social actions in response to some popular social need
Demographics
Social responsivness
Small Business
Family-friendly benifits
13. Individuals in an organization who direct the activities of others
Interpersonal roles
Symbolic view of management
Informational roles
Managers
14. Job-specific knowledge and techniques needed to perform work tasks
Technical skills
Environmental complexity
Managerial roles
Interpersonal roles
15. Supervisors responsible for directing the day to day activities of non managerial employees
Theory of justice view of ethics
Outcome orientation
First-line managers
Four Management Functions
16. Purchasing materials or labor from around the world wherever it is cheapest
Organization
Components of the External Environment
Global sourcing
Technology
17. Includes motivating employees directing the activites of other selecting the most effective communication channel and resolving conflicts
Leading
Non managerial employees
Strong cultures
Effectiveness
18. The number of components in an organizations environment and the extent of knowledge that the organizations has about those components
Top managers
Environmental complexity
Three Characteristics of Organizations
Transnational (border less) organization
19. Any equipment tools or operating methods that are designed to make work more efficient
Ethics
Controlling
Licensing
Technology
20. The use of scientific methods to define the "one best way" for a job to be done - Frederick Winslow Taylor.
Code of ethics
Scientific management
Managerial roles
Ethics
21. Autocratic - Persuasive - Consultative - Participative - Laissez-Faire
Environmental uncertainty
Top managers
Leading
Management Styles
22. A specific type of strategic alliance in which the partners agree to form a separate independent organization for some business purpose.
First-line managers
Environmental complexity
Joint venture
Strong cultures
23. Figurehead - leader - liaison
How organizations go global
Utilitarian view of ethics
Interpersonal roles
Organization
24. Any type of international company that maintains operations in multiple countries
Sustainability
Multinational corporation (MNC)
Global Village
External factors
25. A formal document that states an organizations primary values and the ethical rules its expects managers and non managerial employees to follow
Employee Engagement
Code of ethics
Leading
Ethics
26. Factors forces situations and events outside the organization that affect its performance
Stability
Global corporation
Informational roles
External factors
27. A managers ability to work with understand mentor and motivate other both individually and in groups
Decisional roles
Interpersonal skills
External factors
Technology
28. Individuals who are typically responsible for translating goals set by top managers into specific details that lower-level managers wills see get done
Middle Managers
Foreign subsidary
Global corporation
Strong cultures
29. People who work directly on a job or task and have no responsibility for overseeing the work of others
Conceptual skills
Interpersonal skills
Non managerial employees
Global corporation
30. Involving people (subordinates and persons outside the organization) and other duties that are ceremonial and symbolic in nature
Licensing
Ethinicity
Interpersonal roles
Three Characteristics of Organizations
31. A direct investment in a foreign country that involves setting up a separate and independent facility or office
Symbolic view of management
Multi domestic corporation
Foreign subsidary
Technology
32. Entailing making decisions or choices
Family-friendly benifits
People orientation
Social obligation
Decisional roles
33. The manager encourages employees to become actively involved in the decision-making process; authority is decentralised and communication is a two way process.
Decisions roles
The Participative Style
Planning
Management levels
34. The degree of change and complexity in an organizations enviroment
Organizational culture
Scientific management
Interpersonal skills
Environmental uncertainty
35. View that says ethical decisions are made in order to respect and protect individual liberties and privileges
Transnational (border less) organization
Interpersonal roles
Rights view of ethics
Interpersonal skills
36. Benefits that provide a wide range of scheduling options and allow employees more flexibility at work accommodating their needs for work-life balance
Family-friendly benifits
Interpersonal roles
Global corporation
Demographics
37. The manager makes decisions alone - but explains the reasons to employees; authority is centralised and communication is one way.
The Persuasive Style
The Consultative Style
Omnipotent view of management
Licensing
38. Attention to detail - innovation and risk taking - stability - aggressiveness - team orientation - people orientation - outcome orientation.
Dimensions of organizational culture
Decisions roles
Theory of justice view of ethics
Social responsibility (corporate social responsibility or CSR)
39. The manager makes all decisions alone - with centralised authority and one-way communication.
Franchising
Technology
The Autocratic Style
Omnipotent view of management
40. A systematic arrangement of people brought together to accomplish some specific purpose
Social obligation
Team orientation
Decisions roles
Organization
41. The shared values principles traditions and ways of doing things that influence the way organizational members act
Controlling
Organizational culture
Rights view of ethics
Team orientation
42. A structural arrangement for global organizations that eliminates artificial geographical barries
The Consultative Style
Transnational (border less) organization
Exporting
Non managerial employees
43. Degree to which employees are aggressive and competitive rather than cooperative
Agressiveness
Demographics
Middle Managers
Non managerial employees
44. View that says ethical decisions are made solely on the basis of their outcomes or consequences
Utilitarian view of ethics
Ethics
Race
Political skills
45. A companys ability to achieve its business goals and increase long-term shareholder value by integrating economic - environmental and social opportunities into its business strategies
Global stategic alliance
Theory of justice view of ethics
Effectiveness
Sustainability
46. The view that managers are directly responsible for an organizations success or failure
Strong cultures
Employee Engagement
Social responsibility (corporate social responsibility or CSR)
Omnipotent view of management
47. View that says ethical decisions are made in order to enforce rules fairly and impartially
Leading
Scientific management
Theory of justice view of ethics
Attention to detial
48. The characteristics of a population used for purposes of social stuidies
Demographics
Omnipotent view of management
Rights view of ethics
Global Village
49. A partnership between an organization and a foreign company partners in which both share resources and knowledge in developing new products of building production facilities.
Contingent workforce
The Participative Style
Managers
Global stategic alliance
50. Managers allow employees to take full responsibility for decisions within their areas; authority is decentralised.
The Laissez-Faire Style
Management
Organizational culture
The Participative Style