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Test your basic knowledge |
Management
Start Test
Study First
Subject
:
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. The manager makes the final decision after gaining feedback from stakeholders; authority is still somewhat centralised; communication is a two way process.
Non managerial employees
Organizing
The Consultative Style
People orientation
2. Specific categories of managerial behavior often grouped around interpersonal relationships information transfer and decision making
Managerial roles
Stakeholders
The Laissez-Faire Style
Agressiveness
3. Economic - Global - Political/Legal - Socio cultural - Technological - demographics. In the middle THE ORGANIZATION`
Components of the External Environment
Rights view of ethics
Technical skills
Sustainability
4. The manager encourages employees to become actively involved in the decision-making process; authority is decentralised and communication is a two way process.
Technology
Components of the External Environment
The Participative Style
Management levels
5. Any equipment tools or operating methods that are designed to make work more efficient
Attention to detial
Technology
Sustainability
Interpersonal roles
6. People who work directly on a job or task and have no responsibility for overseeing the work of others
Non managerial employees
Top managers
Exporting
Franchising
7. Includes defining goals establishing strategy and developing plans to coordinate activites
Managers
Symbolic view of management
Ethics
Planning
8. When employees are connected to satisfied with and enthusiastic about their jobs
Outcome orientation
Employee Engagement
Technical skills
Social obligation
9. Degree to which management decision take into account the effects on people in the organization
Social responsivness
Global Village
People orientation
Organization
10. 1st Top Managers 2nd Middle managers 3rd First-Line Managers 4th Non managerial employees.
Global sourcing
Management levels
Environmental complexity
Parochiallism
11. When a business firm engages in social actions in response to some popular social need
Demographics
Planning
Managerial roles
Social responsivness
12. A managers ability to work with understand mentor and motivate other both individually and in groups
Innovation and risk taking
Interpersonal skills
Organization stakeholders
Code of ethics
13. The biological heritage (including physical characteristics such as ones skin color and associated traits that people use to identify themselves
Employee Engagement
Race
Efficency
Managers
14. Part-time temporary and contract workers who are available for hire on an as-needed basis
Effectiveness
Social responsibility (corporate social responsibility or CSR)
Contingent workforce
Organizing
15. The manager makes all decisions alone - with centralised authority and one-way communication.
The Participative Style
Strong cultures
Middle Managers
The Autocratic Style
16. Any type of international company that maintains operations in multiple countries
Multinational corporation (MNC)
Planning
Foreign subsidary
Components of the External Environment
17. Employees - customers - unions - social and political action groups - shareholders - competitors - communities - Trade and industry associations - Suppliers - governments - media.
Organization stakeholders
The Participative Style
Race
The Persuasive Style
18. The shared values principles traditions and ways of doing things that influence the way organizational members act
Exporting
Organizational culture
Joint venture
Non managerial employees
19. Involving collecting receiving and disseminating information
Informational roles
Conceptual skills
Multinational corporation (MNC)
Transnational (border less) organization
20. Degree to which employees are aggressive and competitive rather than cooperative
Contingent workforce
Organizational culture
Theory of justice view of ethics
Agressiveness
21. Social traits such as ones cultural background or allegiance that are shared by a human population
Components of the External Environment
Global stategic alliance
Ethinicity
Race
22. Whether to impose external controls or allow employees to control their own actions - What criteria should be emphasized in employee performance evaluations - What repercussions will occur from exceeding ones budget
Organizing
Contingent workforce
Interpersonal roles
Controlling
23. The use of scientific methods to define the "one best way" for a job to be done - Frederick Winslow Taylor.
Interpersonal skills
Scientific management
How organizations go global
Franchising
24. Any constituencies in an organizations environment that are affected by that organizations decisions and actions
Workforce diveristy
Small Business
Stakeholders
Four Management Functions
25. View that says ethical decisions are made solely on the basis of their outcomes or consequences
Utilitarian view of ethics
Top managers
Symbolic view of management
Employee Engagement
26. The manager makes decisions alone - but explains the reasons to employees; authority is centralised and communication is one way.
Technology
Organizing
The Persuasive Style
How organizations go global
27. Degree to which employees are encouraged to be innovative and take risks
The Autocratic Style
The Laissez-Faire Style
Innovation and risk taking
Omnipotent view of management
28. View that says ethical decisions are made in order to respect and protect individual liberties and privileges
Components of the External Environment
Dimensions of organizational culture
Rights view of ethics
Leading
29. Individuals who are responsible for making decisions about the direction of the organization and establishing policies that affect all organizational memebers
Workforce diveristy
Top managers
The Laissez-Faire Style
Sustainability
30. An independent business having fewer than 500 employees that doesn't necessarily engage in any new or innovative practices and has relatively little impact on its industry
Small Business
The Persuasive Style
Multinational corporation (MNC)
Conceptual skills
31. Degree to which work is organized around team rather than individuals
Interpersonal roles
First-line managers
Team orientation
Environmental complexity
32. A set of rules or principles that defines right and wrong conduct
Four Management Functions
Ethics
Social obligation
Licensing
33. A managers ability to analyze and diagnose complex situations
Agressiveness
Rights view of ethics
Conceptual skills
Ethics
34. When a business firm engages in social actions because of its obligation to meet certain economic and legal responsibilities
Small Business
Transnational (border less) organization
Social obligation
Code of ethics
35. Managers allow employees to take full responsibility for decisions within their areas; authority is decentralised.
Planning
Conceptual skills
The Laissez-Faire Style
Technical skills
36. The number of components in an organizations environment and the extent of knowledge that the organizations has about those components
Management levels
Environmental complexity
Agressiveness
Top managers
37. A managers ability to build a power base and establish the right connections
Components of the External Environment
The Participative Style
Political skills
Theory of justice view of ethics
38. Figurehead - leader - liaison
The Laissez-Faire Style
Rights view of ethics
Interpersonal roles
Managers
39. Doing the right things or completing activities so that organizational goals are attained
Effectiveness
Agressiveness
Top managers
Leading
40. A direct investment in a foreign country that involves setting up a separate and independent facility or office
Global sourcing
Stability
Foreign subsidary
Strong cultures
41. A narrow focus in which managers see thing only through their own eyes and from their own perspective
Informational roles
Parochiallism
External factors
The Persuasive Style
42. Minimal Global investment - Global sourcing- exporting and importing - licensing - franchising - strategic alliance - joint venture - foreign subsidiary. - Significant global investment
Managers
Stakeholders
How organizations go global
Efficency
43. The process of getting things done effectively efficiently through and with other people
Social obligation
Franchising
Stakeholders
Management
44. A structural arrangement for global organizations that eliminates artificial geographical barries
The Laissez-Faire Style
Non managerial employees
Technical skills
Transnational (border less) organization
45. Cultures in which the key values are deeply held and widely shared
Technical skills
Parochiallism
Strong cultures
Environmental uncertainty
46. A formal document that states an organizations primary values and the ethical rules its expects managers and non managerial employees to follow
Organization
Code of ethics
Innovation and risk taking
Environmental complexity
47. Attention to detail - innovation and risk taking - stability - aggressiveness - team orientation - people orientation - outcome orientation.
Planning
Agressiveness
Stability
Dimensions of organizational culture
48. Autocratic - Persuasive - Consultative - Participative - Laissez-Faire
Planning
People orientation
Team orientation
Management Styles
49. Ways in which people in a workforce are similar and different from one another in terms of gender age race sexual orientation ethnicity cultural background and physical abilities and dissablities
Organization stakeholders
Controlling
Scientific management
Workforce diveristy
50. The view that managers are directly responsible for an organizations success or failure
Transnational (border less) organization
Omnipotent view of management
The Participative Style
Informational roles