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Test your basic knowledge |
Management
Start Test
Study First
Subject
:
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Supervisors responsible for directing the day to day activities of non managerial employees
Non managerial employees
Political skills
Race
First-line managers
2. Autocratic - Persuasive - Consultative - Participative - Laissez-Faire
Transnational (border less) organization
External factors
Informational roles
Management Styles
3. Employees - customers - unions - social and political action groups - shareholders - competitors - communities - Trade and industry associations - Suppliers - governments - media.
Controlling
Contingent workforce
Organization stakeholders
Sustainability
4. Mentor - dissemination - spokesperson
Outcome orientation
Rights view of ethics
Dimensions of organizational culture
Informational roles
5. The degree of risk that plans should contain - Whether plans should be developed by individuals or teams - The degree of environmental scanning in which management will engage
The Persuasive Style
Rights view of ethics
Planning
Global Village
6. People who work directly on a job or task and have no responsibility for overseeing the work of others
Managers
Race
Interpersonal roles
Non managerial employees
7. Part-time temporary and contract workers who are available for hire on an as-needed basis
Political skills
Contingent workforce
Three Characteristics of Organizations
Small Business
8. Acquiring products made abroad and selling them domestically
Social responsivness
Decisional roles
Organization
Importing
9. Degree to which organizational decisions and actions emphasize maintaining the status quo
Management levels
Stability
Importing
Employee Engagement
10. The manager makes decisions alone - but explains the reasons to employees; authority is centralised and communication is one way.
Social obligation
Interpersonal skills
Leading
The Persuasive Style
11. Cultures in which the key values are deeply held and widely shared
Dimensions of organizational culture
Leading
Organizing
Strong cultures
12. The characteristics of a population used for purposes of social stuidies
Management levels
Demographics
Environmental complexity
Multinational corporation (MNC)
13. Any constituencies in an organizations environment that are affected by that organizations decisions and actions
Licensing
Importing
Management
Stakeholders
14. The manager makes the final decision after gaining feedback from stakeholders; authority is still somewhat centralised; communication is a two way process.
Social obligation
Global stategic alliance
The Consultative Style
Social responsivness
15. The degree to which managers are concerned with increasing employee job satisfaction - What leadership styles are appropriate - Whether all disagreements--even constructive ones--should be eliminated
Franchising
Leading
Planning
The Persuasive Style
16. When employees are connected to satisfied with and enthusiastic about their jobs
Ethinicity
Management Styles
Controlling
Employee Engagement
17. An independent business having fewer than 500 employees that doesn't necessarily engage in any new or innovative practices and has relatively little impact on its industry
Small Business
Managers
First-line managers
Dimensions of organizational culture
18. A managers ability to analyze and diagnose complex situations
Conceptual skills
Race
Managerial roles
Outcome orientation
19. An agreement in which an organization gives other organization the right for a fee to use its name and operating methods
Leading
Demographics
Franchising
Importing
20. An MNC that centralizes management and other decisions in the home country
Global corporation
Team orientation
Organization
Strong cultures
21. Ways in which people in a workforce are similar and different from one another in terms of gender age race sexual orientation ethnicity cultural background and physical abilities and dissablities
Utilitarian view of ethics
Organizational culture
The Laissez-Faire Style
Workforce diveristy
22. Purchasing materials or labor from around the world wherever it is cheapest
Organizing
Global sourcing
Technology
Interpersonal roles
23. Minimal Global investment - Global sourcing- exporting and importing - licensing - franchising - strategic alliance - joint venture - foreign subsidiary. - Significant global investment
Symbolic view of management
How organizations go global
Components of the External Environment
Organizing
24. A set of rules or principles that defines right and wrong conduct
Race
Symbolic view of management
Ethics
Ethinicity
25. The biological heritage (including physical characteristics such as ones skin color and associated traits that people use to identify themselves
Controlling
Controlling
How organizations go global
Race
26. The use of scientific methods to define the "one best way" for a job to be done - Frederick Winslow Taylor.
Scientific management
The Participative Style
Organizing
Workforce diveristy
27. Job-specific knowledge and techniques needed to perform work tasks
Technical skills
Organizational culture
Ethinicity
Controlling
28. Degree to which employees are aggressive and competitive rather than cooperative
Demographics
Management
Agressiveness
Global stategic alliance
29. When a business firm engages in social actions in response to some popular social need
Organization stakeholders
Components of the External Environment
Ethinicity
Social responsivness
30. Degree to which work is organized around team rather than individuals
Global sourcing
Utilitarian view of ethics
Parochiallism
Team orientation
31. Degree to which employees are expected to exhibit precision analysis and attention to detial
Multi domestic corporation
Global corporation
Parochiallism
Attention to detial
32. Includes motivating employees directing the activites of other selecting the most effective communication channel and resolving conflicts
Ethinicity
Leading
Political skills
Global corporation
33. Managers allow employees to take full responsibility for decisions within their areas; authority is decentralised.
Sustainability
Theory of justice view of ethics
The Laissez-Faire Style
Managers
34. A structural arrangement for global organizations that eliminates artificial geographical barries
Transnational (border less) organization
Symbolic view of management
Licensing
Omnipotent view of management
35. A managers ability to work with understand mentor and motivate other both individually and in groups
Ethinicity
The Participative Style
Social responsivness
Interpersonal skills
36. A business firms intention beyond its legal and economic obligations to do the right things act in ways that are good for society
Franchising
Interpersonal skills
Symbolic view of management
Social responsibility (corporate social responsibility or CSR)
37. Whether to impose external controls or allow employees to control their own actions - What criteria should be emphasized in employee performance evaluations - What repercussions will occur from exceeding ones budget
Efficency
Controlling
Global Village
Organization stakeholders
38. A managers ability to build a power base and establish the right connections
Demographics
Non managerial employees
Multi domestic corporation
Political skills
39. Degree to which employees are encouraged to be innovative and take risks
Effectiveness
Innovation and risk taking
Ethics
Leading
40. A partnership between an organization and a foreign company partners in which both share resources and knowledge in developing new products of building production facilities.
Social responsivness
Planning
Demographics
Global stategic alliance
41. Entrepreneur - Disturbance handler - resource allocator - negortiator
Decisions roles
Code of ethics
Family-friendly benifits
Management levels
42. A narrow focus in which managers see thing only through their own eyes and from their own perspective
Outcome orientation
Planning
Franchising
Parochiallism
43. The view that much of an organizations success or failure is due to external forces outside managers control
Transnational (border less) organization
Sustainability
Symbolic view of management
Stability
44. Any equipment tools or operating methods that are designed to make work more efficient
Conceptual skills
Workforce diveristy
Scientific management
Technology
45. Includes determining what tasks are to be done who is to do them how the tasks are to be grouped whop reports to whom and who will make decisions
Organizing
The Autocratic Style
Parochiallism
Organizational culture
46. Involving people (subordinates and persons outside the organization) and other duties that are ceremonial and symbolic in nature
Decisions roles
Interpersonal roles
Agressiveness
Attention to detial
47. View that says ethical decisions are made solely on the basis of their outcomes or consequences
Global Village
Utilitarian view of ethics
Organizational culture
Managerial roles
48. Attention to detail - innovation and risk taking - stability - aggressiveness - team orientation - people orientation - outcome orientation.
Informational roles
Middle Managers
Dimensions of organizational culture
Components of the External Environment
49. Any type of international company that maintains operations in multiple countries
Interpersonal roles
Three Characteristics of Organizations
Components of the External Environment
Multinational corporation (MNC)
50. Planning - Organizing - Leading - Controlling Middle ACHIEVING THE ORGANIZATIONS STATES PURPOSE.
Innovation and risk taking
Four Management Functions
Components of the External Environment
Ethics