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Test your basic knowledge |
Management
Start Test
Study First
Subject
:
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Whether to impose external controls or allow employees to control their own actions - What criteria should be emphasized in employee performance evaluations - What repercussions will occur from exceeding ones budget
Controlling
Non managerial employees
Management
Organization
2. Doing the right things or completing activities so that organizational goals are attained
Effectiveness
Managerial roles
Team orientation
Non managerial employees
3. Part-time temporary and contract workers who are available for hire on an as-needed basis
Multinational corporation (MNC)
Leading
The Laissez-Faire Style
Contingent workforce
4. The manager makes the final decision after gaining feedback from stakeholders; authority is still somewhat centralised; communication is a two way process.
Interpersonal roles
The Consultative Style
Technical skills
Demographics
5. When employees are connected to satisfied with and enthusiastic about their jobs
Three Characteristics of Organizations
Interpersonal skills
Employee Engagement
Family-friendly benifits
6. An independent business having fewer than 500 employees that doesn't necessarily engage in any new or innovative practices and has relatively little impact on its industry
Foreign subsidary
Small Business
Joint venture
Social responsibility (corporate social responsibility or CSR)
7. Managers allow employees to take full responsibility for decisions within their areas; authority is decentralised.
Small Business
Social responsivness
The Laissez-Faire Style
Environmental uncertainty
8. Entailing making decisions or choices
Decisional roles
Outcome orientation
Leading
First-line managers
9. Cultures in which the key values are deeply held and widely shared
Planning
Employee Engagement
Strong cultures
The Autocratic Style
10. People who work directly on a job or task and have no responsibility for overseeing the work of others
Non managerial employees
Exporting
Franchising
Organizing
11. Economic - Global - Political/Legal - Socio cultural - Technological - demographics. In the middle THE ORGANIZATION`
Components of the External Environment
Stability
Multi domestic corporation
Stakeholders
12. The shared values principles traditions and ways of doing things that influence the way organizational members act
Organizational culture
How organizations go global
Multi domestic corporation
Middle Managers
13. A managers ability to build a power base and establish the right connections
Theory of justice view of ethics
Political skills
Organization stakeholders
Conceptual skills
14. A narrow focus in which managers see thing only through their own eyes and from their own perspective
Licensing
Sustainability
Dimensions of organizational culture
Parochiallism
15. An agreement in which an organization gives another the right for a fee to make or sell its products using its technology or product specifications
Licensing
Team orientation
Joint venture
Innovation and risk taking
16. The process of getting things done effectively efficiently through and with other people
The Consultative Style
Management
Interpersonal skills
Employee Engagement
17. Acquiring products made abroad and selling them domestically
Organization
Importing
Management Styles
Strong cultures
18. The degree to which managers are concerned with increasing employee job satisfaction - What leadership styles are appropriate - Whether all disagreements--even constructive ones--should be eliminated
Leading
Political skills
Decisional roles
Social obligation
19. Benefits that provide a wide range of scheduling options and allow employees more flexibility at work accommodating their needs for work-life balance
Licensing
Stakeholders
Family-friendly benifits
Management
20. Includes monitoring performance comparing it with goals and correcting any significant deviations
Controlling
Organization stakeholders
Interpersonal roles
Global stategic alliance
21. Involving people (subordinates and persons outside the organization) and other duties that are ceremonial and symbolic in nature
Interpersonal roles
Code of ethics
Family-friendly benifits
Employee Engagement
22. The view that managers are directly responsible for an organizations success or failure
Omnipotent view of management
Strong cultures
Stakeholders
Conceptual skills
23. A companys ability to achieve its business goals and increase long-term shareholder value by integrating economic - environmental and social opportunities into its business strategies
The Participative Style
Sustainability
Exporting
Omnipotent view of management
24. Any equipment tools or operating methods that are designed to make work more efficient
Social responsibility (corporate social responsibility or CSR)
Contingent workforce
Technology
Conceptual skills
25. An agreement in which an organization gives other organization the right for a fee to use its name and operating methods
Franchising
Licensing
Sustainability
Interpersonal roles
26. The number of components in an organizations environment and the extent of knowledge that the organizations has about those components
Environmental complexity
Interpersonal roles
Workforce diveristy
Ethics
27. View that says ethical decisions are made solely on the basis of their outcomes or consequences
Social responsibility (corporate social responsibility or CSR)
Franchising
Leading
Utilitarian view of ethics
28. Social traits such as ones cultural background or allegiance that are shared by a human population
Stability
Ethinicity
Agressiveness
How organizations go global
29. Degree to which employees are expected to exhibit precision analysis and attention to detial
Four Management Functions
Controlling
Attention to detial
Importing
30. An MNC that decentralizes management and other decisions to the local country where its doing business
Multi domestic corporation
Ethinicity
Organization
Components of the External Environment
31. Involving collecting receiving and disseminating information
Global Village
Outcome orientation
Organizing
Informational roles
32. A managers ability to analyze and diagnose complex situations
Conceptual skills
Demographics
First-line managers
Controlling
33. Includes determining what tasks are to be done who is to do them how the tasks are to be grouped whop reports to whom and who will make decisions
Organizing
Foreign subsidary
Ethics
Leading
34. Degree to which employees are encouraged to be innovative and take risks
Innovation and risk taking
Informational roles
Management levels
Political skills
35. The manager encourages employees to become actively involved in the decision-making process; authority is decentralised and communication is a two way process.
The Participative Style
Environmental complexity
Global corporation
Transnational (border less) organization
36. Factors forces situations and events outside the organization that affect its performance
Small Business
Four Management Functions
Components of the External Environment
External factors
37. A structural arrangement for global organizations that eliminates artificial geographical barries
Organization stakeholders
Global Village
Transnational (border less) organization
Organizing
38. Includes motivating employees directing the activites of other selecting the most effective communication channel and resolving conflicts
Political skills
Leading
Interpersonal skills
First-line managers
39. The manager makes all decisions alone - with centralised authority and one-way communication.
Global Village
Ethinicity
The Autocratic Style
Franchising
40. Degree to which managers focus on results or outcomes rather than on how these outcomes are achived
Race
Outcome orientation
Informational roles
The Laissez-Faire Style
41. Doing things right or getting the most output from the least amount of inputs
Family-friendly benifits
Managerial roles
Environmental complexity
Efficency
42. Autocratic - Persuasive - Consultative - Participative - Laissez-Faire
Planning
Non managerial employees
Management Styles
Joint venture
43. A managers ability to work with understand mentor and motivate other both individually and in groups
Licensing
Utilitarian view of ethics
Interpersonal skills
Organizational culture
44. A boundary less world where goods and services are produced and marketed worlwide
Leading
Global Village
Family-friendly benifits
Licensing
45. Job-specific knowledge and techniques needed to perform work tasks
Organizing
How organizations go global
Race
Technical skills
46. Ways in which people in a workforce are similar and different from one another in terms of gender age race sexual orientation ethnicity cultural background and physical abilities and dissablities
Workforce diveristy
Code of ethics
Foreign subsidary
Non managerial employees
47. View that says ethical decisions are made in order to enforce rules fairly and impartially
Environmental uncertainty
Theory of justice view of ethics
Dimensions of organizational culture
Utilitarian view of ethics
48. When a business firm engages in social actions in response to some popular social need
Middle Managers
Licensing
Social responsivness
Stability
49. Specific categories of managerial behavior often grouped around interpersonal relationships information transfer and decision making
Managerial roles
Agressiveness
Ethics
Race
50. Any constituencies in an organizations environment that are affected by that organizations decisions and actions
Leading
Management
Decisional roles
Stakeholders