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Test your basic knowledge |
Management
Start Test
Study First
Subject
:
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Factors forces situations and events outside the organization that affect its performance
The Autocratic Style
External factors
Leading
Organization stakeholders
2. Includes monitoring performance comparing it with goals and correcting any significant deviations
Controlling
Decisional roles
The Laissez-Faire Style
The Persuasive Style
3. Degree to which employees are encouraged to be innovative and take risks
Environmental complexity
Innovation and risk taking
How organizations go global
Political skills
4. A formal document that states an organizations primary values and the ethical rules its expects managers and non managerial employees to follow
Decisional roles
Outcome orientation
Dimensions of organizational culture
Code of ethics
5. Degree to which work is organized around team rather than individuals
Team orientation
Workforce diveristy
Managerial roles
Social responsibility (corporate social responsibility or CSR)
6. Entailing making decisions or choices
Decisional roles
Demographics
Race
Global sourcing
7. Job-specific knowledge and techniques needed to perform work tasks
Interpersonal roles
Sustainability
Technical skills
Efficency
8. How much autonomy should be designed into employees jobs - Whether task should be done by individuals or in teams - The degree to which department managers interact with each other
Dimensions of organizational culture
Organizing
The Consultative Style
Small Business
9. Economic - Global - Political/Legal - Socio cultural - Technological - demographics. In the middle THE ORGANIZATION`
Components of the External Environment
Decisional roles
Political skills
Managerial roles
10. A managers ability to analyze and diagnose complex situations
Conceptual skills
Attention to detial
Middle Managers
Workforce diveristy
11. The manager makes decisions alone - but explains the reasons to employees; authority is centralised and communication is one way.
Ethinicity
The Persuasive Style
Environmental complexity
Technology
12. Employees - customers - unions - social and political action groups - shareholders - competitors - communities - Trade and industry associations - Suppliers - governments - media.
Utilitarian view of ethics
Organization stakeholders
Symbolic view of management
Technology
13. Benefits that provide a wide range of scheduling options and allow employees more flexibility at work accommodating their needs for work-life balance
Non managerial employees
Family-friendly benifits
Management levels
Franchising
14. The manager encourages employees to become actively involved in the decision-making process; authority is decentralised and communication is a two way process.
The Participative Style
Controlling
Planning
Interpersonal roles
15. A specific type of strategic alliance in which the partners agree to form a separate independent organization for some business purpose.
Innovation and risk taking
Global corporation
Informational roles
Joint venture
16. A business firms intention beyond its legal and economic obligations to do the right things act in ways that are good for society
Sustainability
Code of ethics
Social responsibility (corporate social responsibility or CSR)
Political skills
17. Any type of international company that maintains operations in multiple countries
Conceptual skills
Importing
Multinational corporation (MNC)
Small Business
18. Individuals who are typically responsible for translating goals set by top managers into specific details that lower-level managers wills see get done
Race
Symbolic view of management
Decisional roles
Middle Managers
19. Supervisors responsible for directing the day to day activities of non managerial employees
Management
First-line managers
Political skills
Leading
20. The degree of change and complexity in an organizations enviroment
Environmental uncertainty
Foreign subsidary
Global Village
Informational roles
21. Part-time temporary and contract workers who are available for hire on an as-needed basis
Transnational (border less) organization
Contingent workforce
External factors
Multi domestic corporation
22. An agreement in which an organization gives other organization the right for a fee to use its name and operating methods
Stakeholders
Managerial roles
Franchising
Small Business
23. A managers ability to work with understand mentor and motivate other both individually and in groups
Interpersonal skills
Organization
Demographics
Social obligation
24. Mentor - dissemination - spokesperson
Organizational culture
Multi domestic corporation
Informational roles
Parochiallism
25. Goals - People and Structure
The Persuasive Style
Top managers
Managers
Three Characteristics of Organizations
26. Whether to impose external controls or allow employees to control their own actions - What criteria should be emphasized in employee performance evaluations - What repercussions will occur from exceeding ones budget
Team orientation
Controlling
Organizational culture
Multi domestic corporation
27. Making products domestically and selling them abroad
Management
Global stategic alliance
Exporting
The Autocratic Style
28. Doing things right or getting the most output from the least amount of inputs
Efficency
Strong cultures
Workforce diveristy
Rights view of ethics
29. A narrow focus in which managers see thing only through their own eyes and from their own perspective
Parochiallism
Top managers
Innovation and risk taking
Exporting
30. A partnership between an organization and a foreign company partners in which both share resources and knowledge in developing new products of building production facilities.
Global stategic alliance
Environmental uncertainty
Outcome orientation
How organizations go global
31. The process of getting things done effectively efficiently through and with other people
Management
Organization
Workforce diveristy
Joint venture
32. Any constituencies in an organizations environment that are affected by that organizations decisions and actions
Strong cultures
Stakeholders
Non managerial employees
Technical skills
33. People who work directly on a job or task and have no responsibility for overseeing the work of others
Decisions roles
Agressiveness
Non managerial employees
Utilitarian view of ethics
34. Degree to which organizational decisions and actions emphasize maintaining the status quo
Theory of justice view of ethics
Exporting
Race
Stability
35. Degree to which managers focus on results or outcomes rather than on how these outcomes are achived
Top managers
People orientation
Organization stakeholders
Outcome orientation
36. The biological heritage (including physical characteristics such as ones skin color and associated traits that people use to identify themselves
Environmental uncertainty
Organization
Family-friendly benifits
Race
37. Individuals in an organization who direct the activities of others
The Autocratic Style
Managers
Foreign subsidary
Licensing
38. Involving collecting receiving and disseminating information
Symbolic view of management
Informational roles
Employee Engagement
Small Business
39. A boundary less world where goods and services are produced and marketed worlwide
Planning
Technical skills
Global Village
Political skills
40. The view that managers are directly responsible for an organizations success or failure
Employee Engagement
The Laissez-Faire Style
Informational roles
Omnipotent view of management
41. The shared values principles traditions and ways of doing things that influence the way organizational members act
Management
Exporting
Organization stakeholders
Organizational culture
42. Any equipment tools or operating methods that are designed to make work more efficient
Technology
Informational roles
Interpersonal roles
Outcome orientation
43. Social traits such as ones cultural background or allegiance that are shared by a human population
Multinational corporation (MNC)
Interpersonal roles
Managerial roles
Ethinicity
44. A systematic arrangement of people brought together to accomplish some specific purpose
Licensing
Environmental uncertainty
Organization
Organizing
45. An MNC that decentralizes management and other decisions to the local country where its doing business
Organizational culture
Leading
Multi domestic corporation
Conceptual skills
46. Minimal Global investment - Global sourcing- exporting and importing - licensing - franchising - strategic alliance - joint venture - foreign subsidiary. - Significant global investment
Leading
Attention to detial
The Participative Style
How organizations go global
47. A structural arrangement for global organizations that eliminates artificial geographical barries
Political skills
Transnational (border less) organization
Theory of justice view of ethics
Multi domestic corporation
48. Ways in which people in a workforce are similar and different from one another in terms of gender age race sexual orientation ethnicity cultural background and physical abilities and dissablities
Informational roles
Multi domestic corporation
Interpersonal roles
Workforce diveristy
49. Includes determining what tasks are to be done who is to do them how the tasks are to be grouped whop reports to whom and who will make decisions
Strong cultures
Employee Engagement
Organizing
Theory of justice view of ethics
50. Managers allow employees to take full responsibility for decisions within their areas; authority is decentralised.
Code of ethics
Global corporation
The Laissez-Faire Style
The Persuasive Style