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Test your basic knowledge |
Management
Start Test
Study First
Subject
:
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. A companys ability to achieve its business goals and increase long-term shareholder value by integrating economic - environmental and social opportunities into its business strategies
Managerial roles
Theory of justice view of ethics
Rights view of ethics
Sustainability
2. The manager makes the final decision after gaining feedback from stakeholders; authority is still somewhat centralised; communication is a two way process.
Controlling
Theory of justice view of ethics
Organizing
The Consultative Style
3. Entrepreneur - Disturbance handler - resource allocator - negortiator
Symbolic view of management
Team orientation
Decisions roles
Small Business
4. The manager encourages employees to become actively involved in the decision-making process; authority is decentralised and communication is a two way process.
The Participative Style
Interpersonal skills
Social responsivness
Rights view of ethics
5. Goals - People and Structure
Three Characteristics of Organizations
Controlling
Leading
Employee Engagement
6. Factors forces situations and events outside the organization that affect its performance
Small Business
Top managers
External factors
Social responsibility (corporate social responsibility or CSR)
7. An MNC that decentralizes management and other decisions to the local country where its doing business
Environmental complexity
Management
Multi domestic corporation
Code of ethics
8. People who work directly on a job or task and have no responsibility for overseeing the work of others
First-line managers
Strong cultures
Environmental uncertainty
Non managerial employees
9. A formal document that states an organizations primary values and the ethical rules its expects managers and non managerial employees to follow
External factors
Joint venture
Three Characteristics of Organizations
Code of ethics
10. The biological heritage (including physical characteristics such as ones skin color and associated traits that people use to identify themselves
Organizational culture
Ethics
Leading
Race
11. Includes motivating employees directing the activites of other selecting the most effective communication channel and resolving conflicts
Leading
Joint venture
Importing
Multinational corporation (MNC)
12. Any type of international company that maintains operations in multiple countries
Organizational culture
Social responsibility (corporate social responsibility or CSR)
Foreign subsidary
Multinational corporation (MNC)
13. Purchasing materials or labor from around the world wherever it is cheapest
Technical skills
Components of the External Environment
Multinational corporation (MNC)
Global sourcing
14. Planning - Organizing - Leading - Controlling Middle ACHIEVING THE ORGANIZATIONS STATES PURPOSE.
Environmental uncertainty
Four Management Functions
The Autocratic Style
Ethinicity
15. Managers allow employees to take full responsibility for decisions within their areas; authority is decentralised.
The Laissez-Faire Style
Multinational corporation (MNC)
Employee Engagement
Leading
16. Degree to which work is organized around team rather than individuals
Top managers
Interpersonal skills
Team orientation
Licensing
17. When employees are connected to satisfied with and enthusiastic about their jobs
People orientation
Employee Engagement
Components of the External Environment
The Consultative Style
18. A structural arrangement for global organizations that eliminates artificial geographical barries
Code of ethics
Employee Engagement
Three Characteristics of Organizations
Transnational (border less) organization
19. Job-specific knowledge and techniques needed to perform work tasks
Attention to detial
Team orientation
Transnational (border less) organization
Technical skills
20. A boundary less world where goods and services are produced and marketed worlwide
Foreign subsidary
Global Village
Organizational culture
Interpersonal roles
21. Making products domestically and selling them abroad
Multinational corporation (MNC)
Planning
Interpersonal skills
Exporting
22. Ways in which people in a workforce are similar and different from one another in terms of gender age race sexual orientation ethnicity cultural background and physical abilities and dissablities
Workforce diveristy
Employee Engagement
The Participative Style
Transnational (border less) organization
23. The degree of change and complexity in an organizations enviroment
Environmental uncertainty
Informational roles
Managers
Symbolic view of management
24. View that says ethical decisions are made in order to respect and protect individual liberties and privileges
People orientation
Rights view of ethics
The Autocratic Style
Components of the External Environment
25. Doing things right or getting the most output from the least amount of inputs
Demographics
Franchising
Employee Engagement
Efficency
26. Includes determining what tasks are to be done who is to do them how the tasks are to be grouped whop reports to whom and who will make decisions
Effectiveness
Parochiallism
External factors
Organizing
27. The view that much of an organizations success or failure is due to external forces outside managers control
Employee Engagement
The Autocratic Style
Technical skills
Symbolic view of management
28. Individuals who are responsible for making decisions about the direction of the organization and establishing policies that affect all organizational memebers
Top managers
Informational roles
Utilitarian view of ethics
Social responsibility (corporate social responsibility or CSR)
29. The characteristics of a population used for purposes of social stuidies
Small Business
Organizing
Demographics
Managerial roles
30. Attention to detail - innovation and risk taking - stability - aggressiveness - team orientation - people orientation - outcome orientation.
Dimensions of organizational culture
Global Village
Exporting
Attention to detial
31. The use of scientific methods to define the "one best way" for a job to be done - Frederick Winslow Taylor.
Small Business
Agressiveness
Social responsivness
Scientific management
32. A specific type of strategic alliance in which the partners agree to form a separate independent organization for some business purpose.
Efficency
Top managers
Joint venture
External factors
33. Part-time temporary and contract workers who are available for hire on an as-needed basis
Foreign subsidary
Non managerial employees
Environmental complexity
Contingent workforce
34. The shared values principles traditions and ways of doing things that influence the way organizational members act
Organizing
Environmental complexity
Leading
Organizational culture
35. An agreement in which an organization gives another the right for a fee to make or sell its products using its technology or product specifications
Licensing
Team orientation
Multi domestic corporation
Informational roles
36. Degree to which management decision take into account the effects on people in the organization
Management
Family-friendly benifits
The Laissez-Faire Style
People orientation
37. A managers ability to build a power base and establish the right connections
Political skills
Middle Managers
Interpersonal roles
Technology
38. Figurehead - leader - liaison
Small Business
Interpersonal roles
Global corporation
Stakeholders
39. Entailing making decisions or choices
Licensing
Leading
Theory of justice view of ethics
Decisional roles
40. An independent business having fewer than 500 employees that doesn't necessarily engage in any new or innovative practices and has relatively little impact on its industry
Stakeholders
Sustainability
Small Business
Interpersonal roles
41. The degree to which managers are concerned with increasing employee job satisfaction - What leadership styles are appropriate - Whether all disagreements--even constructive ones--should be eliminated
Leading
Small Business
The Participative Style
Ethics
42. Cultures in which the key values are deeply held and widely shared
Top managers
Informational roles
Transnational (border less) organization
Strong cultures
43. When a business firm engages in social actions because of its obligation to meet certain economic and legal responsibilities
Social responsibility (corporate social responsibility or CSR)
Team orientation
Social obligation
Franchising
44. Includes defining goals establishing strategy and developing plans to coordinate activites
Decisional roles
Components of the External Environment
Planning
Foreign subsidary
45. Supervisors responsible for directing the day to day activities of non managerial employees
Multi domestic corporation
First-line managers
Global Village
Parochiallism
46. Degree to which managers focus on results or outcomes rather than on how these outcomes are achived
Outcome orientation
First-line managers
Controlling
Stakeholders
47. Degree to which employees are aggressive and competitive rather than cooperative
Demographics
The Consultative Style
Agressiveness
Efficency
48. How much autonomy should be designed into employees jobs - Whether task should be done by individuals or in teams - The degree to which department managers interact with each other
Innovation and risk taking
Organizing
Effectiveness
Team orientation
49. Minimal Global investment - Global sourcing- exporting and importing - licensing - franchising - strategic alliance - joint venture - foreign subsidiary. - Significant global investment
Environmental complexity
Contingent workforce
How organizations go global
Outcome orientation
50. Economic - Global - Political/Legal - Socio cultural - Technological - demographics. In the middle THE ORGANIZATION`
Code of ethics
Demographics
Joint venture
Components of the External Environment