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Test your basic knowledge |
Management
Start Test
Study First
Subject
:
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. The characteristics of a population used for purposes of social stuidies
Informational roles
Management Styles
Demographics
Controlling
2. A business firms intention beyond its legal and economic obligations to do the right things act in ways that are good for society
Parochiallism
Leading
Social responsibility (corporate social responsibility or CSR)
The Participative Style
3. Minimal Global investment - Global sourcing- exporting and importing - licensing - franchising - strategic alliance - joint venture - foreign subsidiary. - Significant global investment
Organization stakeholders
Political skills
Strong cultures
How organizations go global
4. Managers allow employees to take full responsibility for decisions within their areas; authority is decentralised.
Organizing
The Laissez-Faire Style
Licensing
Decisional roles
5. Job-specific knowledge and techniques needed to perform work tasks
Technical skills
Employee Engagement
Team orientation
Technology
6. An agreement in which an organization gives another the right for a fee to make or sell its products using its technology or product specifications
Non managerial employees
Interpersonal roles
Employee Engagement
Licensing
7. The degree of change and complexity in an organizations enviroment
Organization stakeholders
Social responsibility (corporate social responsibility or CSR)
Environmental uncertainty
Informational roles
8. The process of getting things done effectively efficiently through and with other people
The Consultative Style
Scientific management
Global sourcing
Management
9. View that says ethical decisions are made in order to enforce rules fairly and impartially
Contingent workforce
Informational roles
Theory of justice view of ethics
Social responsibility (corporate social responsibility or CSR)
10. The view that managers are directly responsible for an organizations success or failure
Race
Decisions roles
Omnipotent view of management
Demographics
11. Doing the right things or completing activities so that organizational goals are attained
Environmental complexity
Demographics
Effectiveness
Controlling
12. Acquiring products made abroad and selling them domestically
Importing
Franchising
Race
Family-friendly benifits
13. An independent business having fewer than 500 employees that doesn't necessarily engage in any new or innovative practices and has relatively little impact on its industry
Small Business
Multi domestic corporation
Multinational corporation (MNC)
Global Village
14. Includes defining goals establishing strategy and developing plans to coordinate activites
Multinational corporation (MNC)
Planning
Workforce diveristy
The Persuasive Style
15. View that says ethical decisions are made in order to respect and protect individual liberties and privileges
Social responsivness
Rights view of ethics
Components of the External Environment
Demographics
16. An MNC that centralizes management and other decisions in the home country
Planning
Rights view of ethics
Global corporation
Decisional roles
17. Includes monitoring performance comparing it with goals and correcting any significant deviations
Innovation and risk taking
Controlling
Workforce diveristy
Interpersonal roles
18. Degree to which managers focus on results or outcomes rather than on how these outcomes are achived
Interpersonal roles
Decisions roles
Environmental complexity
Outcome orientation
19. Supervisors responsible for directing the day to day activities of non managerial employees
Stability
First-line managers
Team orientation
Controlling
20. Degree to which employees are aggressive and competitive rather than cooperative
Management
Omnipotent view of management
Agressiveness
Interpersonal skills
21. Involving collecting receiving and disseminating information
Informational roles
Managers
Leading
Environmental complexity
22. Goals - People and Structure
Managerial roles
Global Village
Joint venture
Three Characteristics of Organizations
23. Any constituencies in an organizations environment that are affected by that organizations decisions and actions
How organizations go global
Stakeholders
Environmental uncertainty
Decisions roles
24. The degree to which managers are concerned with increasing employee job satisfaction - What leadership styles are appropriate - Whether all disagreements--even constructive ones--should be eliminated
Leading
Small Business
Workforce diveristy
Planning
25. The manager makes the final decision after gaining feedback from stakeholders; authority is still somewhat centralised; communication is a two way process.
Global sourcing
Conceptual skills
The Consultative Style
Decisions roles
26. Figurehead - leader - liaison
Agressiveness
The Persuasive Style
External factors
Interpersonal roles
27. Individuals in an organization who direct the activities of others
Environmental uncertainty
Managers
The Consultative Style
Organization
28. Entailing making decisions or choices
Top managers
Importing
Interpersonal roles
Decisional roles
29. Autocratic - Persuasive - Consultative - Participative - Laissez-Faire
Demographics
Stakeholders
Stability
Management Styles
30. The biological heritage (including physical characteristics such as ones skin color and associated traits that people use to identify themselves
Race
Scientific management
Agressiveness
Top managers
31. Economic - Global - Political/Legal - Socio cultural - Technological - demographics. In the middle THE ORGANIZATION`
Code of ethics
Components of the External Environment
Managers
Attention to detial
32. An MNC that decentralizes management and other decisions to the local country where its doing business
Interpersonal roles
Multi domestic corporation
Controlling
Non managerial employees
33. The shared values principles traditions and ways of doing things that influence the way organizational members act
Decisions roles
Race
Middle Managers
Organizational culture
34. When a business firm engages in social actions in response to some popular social need
Informational roles
Social responsivness
Small Business
Organization stakeholders
35. A companys ability to achieve its business goals and increase long-term shareholder value by integrating economic - environmental and social opportunities into its business strategies
Utilitarian view of ethics
Employee Engagement
Controlling
Sustainability
36. Ways in which people in a workforce are similar and different from one another in terms of gender age race sexual orientation ethnicity cultural background and physical abilities and dissablities
Strong cultures
Workforce diveristy
Components of the External Environment
Utilitarian view of ethics
37. Degree to which employees are expected to exhibit precision analysis and attention to detial
Technology
The Laissez-Faire Style
Attention to detial
Organization
38. Cultures in which the key values are deeply held and widely shared
Strong cultures
Parochiallism
Managerial roles
First-line managers
39. The view that much of an organizations success or failure is due to external forces outside managers control
Licensing
Transnational (border less) organization
People orientation
Symbolic view of management
40. The number of components in an organizations environment and the extent of knowledge that the organizations has about those components
Decisional roles
Environmental complexity
Organization stakeholders
Four Management Functions
41. Benefits that provide a wide range of scheduling options and allow employees more flexibility at work accommodating their needs for work-life balance
Family-friendly benifits
Effectiveness
Decisional roles
Global stategic alliance
42. When employees are connected to satisfied with and enthusiastic about their jobs
The Persuasive Style
Innovation and risk taking
Social responsibility (corporate social responsibility or CSR)
Employee Engagement
43. Specific categories of managerial behavior often grouped around interpersonal relationships information transfer and decision making
Strong cultures
Scientific management
Joint venture
Managerial roles
44. Social traits such as ones cultural background or allegiance that are shared by a human population
Ethinicity
Contingent workforce
The Persuasive Style
Top managers
45. A direct investment in a foreign country that involves setting up a separate and independent facility or office
Foreign subsidary
Managerial roles
Contingent workforce
Middle Managers
46. Attention to detail - innovation and risk taking - stability - aggressiveness - team orientation - people orientation - outcome orientation.
Franchising
Dimensions of organizational culture
Transnational (border less) organization
Ethinicity
47. A partnership between an organization and a foreign company partners in which both share resources and knowledge in developing new products of building production facilities.
Global stategic alliance
Team orientation
Innovation and risk taking
Informational roles
48. Factors forces situations and events outside the organization that affect its performance
Conceptual skills
Controlling
The Autocratic Style
External factors
49. Making products domestically and selling them abroad
Informational roles
Exporting
Conceptual skills
Social responsivness
50. Any equipment tools or operating methods that are designed to make work more efficient
Effectiveness
Technology
Licensing
Planning