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Test your basic knowledge |
Management
Start Test
Study First
Subject
:
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. A managers ability to work with understand mentor and motivate other both individually and in groups
Decisional roles
Scientific management
Interpersonal skills
External factors
2. Individuals who are typically responsible for translating goals set by top managers into specific details that lower-level managers wills see get done
Dimensions of organizational culture
First-line managers
Innovation and risk taking
Middle Managers
3. Involving collecting receiving and disseminating information
Informational roles
Organization stakeholders
Attention to detial
Organization
4. When employees are connected to satisfied with and enthusiastic about their jobs
Managerial roles
Informational roles
Employee Engagement
Ethinicity
5. Includes defining goals establishing strategy and developing plans to coordinate activites
Contingent workforce
Four Management Functions
Planning
Importing
6. The view that much of an organizations success or failure is due to external forces outside managers control
Symbolic view of management
Organization stakeholders
Controlling
Rights view of ethics
7. Figurehead - leader - liaison
Interpersonal roles
Licensing
Social responsibility (corporate social responsibility or CSR)
Management levels
8. Supervisors responsible for directing the day to day activities of non managerial employees
Organizational culture
Middle Managers
First-line managers
The Persuasive Style
9. Economic - Global - Political/Legal - Socio cultural - Technological - demographics. In the middle THE ORGANIZATION`
External factors
Components of the External Environment
Interpersonal roles
Licensing
10. View that says ethical decisions are made in order to enforce rules fairly and impartially
Workforce diveristy
Multi domestic corporation
Foreign subsidary
Theory of justice view of ethics
11. Cultures in which the key values are deeply held and widely shared
Strong cultures
Organizing
Ethinicity
Management Styles
12. Job-specific knowledge and techniques needed to perform work tasks
Leading
Technical skills
Utilitarian view of ethics
Franchising
13. The shared values principles traditions and ways of doing things that influence the way organizational members act
Organizational culture
The Persuasive Style
Interpersonal skills
How organizations go global
14. An MNC that centralizes management and other decisions in the home country
Global stategic alliance
Scientific management
Family-friendly benifits
Global corporation
15. A partnership between an organization and a foreign company partners in which both share resources and knowledge in developing new products of building production facilities.
Three Characteristics of Organizations
Global stategic alliance
Team orientation
The Participative Style
16. A business firms intention beyond its legal and economic obligations to do the right things act in ways that are good for society
Family-friendly benifits
The Consultative Style
Race
Social responsibility (corporate social responsibility or CSR)
17. A companys ability to achieve its business goals and increase long-term shareholder value by integrating economic - environmental and social opportunities into its business strategies
Team orientation
Sustainability
Social responsivness
Dimensions of organizational culture
18. Doing things right or getting the most output from the least amount of inputs
Non managerial employees
Efficency
Interpersonal roles
Code of ethics
19. Degree to which work is organized around team rather than individuals
Management Styles
Interpersonal roles
Team orientation
Family-friendly benifits
20. The manager makes decisions alone - but explains the reasons to employees; authority is centralised and communication is one way.
The Consultative Style
External factors
The Persuasive Style
Controlling
21. Individuals in an organization who direct the activities of others
Franchising
Managers
Organizational culture
Multi domestic corporation
22. Employees - customers - unions - social and political action groups - shareholders - competitors - communities - Trade and industry associations - Suppliers - governments - media.
Top managers
Organization stakeholders
Contingent workforce
Licensing
23. The manager makes all decisions alone - with centralised authority and one-way communication.
Demographics
People orientation
Sustainability
The Autocratic Style
24. A set of rules or principles that defines right and wrong conduct
Organizing
Theory of justice view of ethics
Ethics
Controlling
25. Includes monitoring performance comparing it with goals and correcting any significant deviations
Symbolic view of management
Controlling
Multinational corporation (MNC)
Team orientation
26. Acquiring products made abroad and selling them domestically
Importing
Four Management Functions
Global Village
Innovation and risk taking
27. The process of getting things done effectively efficiently through and with other people
Utilitarian view of ethics
Strong cultures
Management
The Consultative Style
28. An agreement in which an organization gives another the right for a fee to make or sell its products using its technology or product specifications
Ethics
Components of the External Environment
Interpersonal roles
Licensing
29. Any type of international company that maintains operations in multiple countries
Multinational corporation (MNC)
Four Management Functions
Strong cultures
Organization
30. Autocratic - Persuasive - Consultative - Participative - Laissez-Faire
Utilitarian view of ethics
Management Styles
Informational roles
Interpersonal roles
31. Specific categories of managerial behavior often grouped around interpersonal relationships information transfer and decision making
Innovation and risk taking
Environmental uncertainty
Managerial roles
Joint venture
32. The manager makes the final decision after gaining feedback from stakeholders; authority is still somewhat centralised; communication is a two way process.
Franchising
The Consultative Style
Ethics
People orientation
33. Individuals who are responsible for making decisions about the direction of the organization and establishing policies that affect all organizational memebers
Race
Parochiallism
Top managers
How organizations go global
34. Goals - People and Structure
Interpersonal roles
Three Characteristics of Organizations
Innovation and risk taking
Planning
35. Whether to impose external controls or allow employees to control their own actions - What criteria should be emphasized in employee performance evaluations - What repercussions will occur from exceeding ones budget
Controlling
Informational roles
Multi domestic corporation
Race
36. The degree of risk that plans should contain - Whether plans should be developed by individuals or teams - The degree of environmental scanning in which management will engage
Organizational culture
Planning
First-line managers
Effectiveness
37. Degree to which employees are expected to exhibit precision analysis and attention to detial
Stakeholders
Efficency
Attention to detial
Leading
38. The degree to which managers are concerned with increasing employee job satisfaction - What leadership styles are appropriate - Whether all disagreements--even constructive ones--should be eliminated
Organizing
Leading
Organization stakeholders
Effectiveness
39. Degree to which managers focus on results or outcomes rather than on how these outcomes are achived
Planning
Outcome orientation
Middle Managers
Interpersonal skills
40. Purchasing materials or labor from around the world wherever it is cheapest
Controlling
Organizational culture
Global sourcing
Middle Managers
41. The use of scientific methods to define the "one best way" for a job to be done - Frederick Winslow Taylor.
Innovation and risk taking
Effectiveness
Rights view of ethics
Scientific management
42. An MNC that decentralizes management and other decisions to the local country where its doing business
Multi domestic corporation
Innovation and risk taking
Symbolic view of management
Organizing
43. A structural arrangement for global organizations that eliminates artificial geographical barries
Social responsivness
Stakeholders
Transnational (border less) organization
Agressiveness
44. Degree to which employees are aggressive and competitive rather than cooperative
Leading
Agressiveness
Global Village
Interpersonal roles
45. A systematic arrangement of people brought together to accomplish some specific purpose
Interpersonal roles
Organization
Parochiallism
Management Styles
46. A managers ability to build a power base and establish the right connections
Non managerial employees
Political skills
Contingent workforce
Informational roles
47. Benefits that provide a wide range of scheduling options and allow employees more flexibility at work accommodating their needs for work-life balance
The Participative Style
First-line managers
Social responsivness
Family-friendly benifits
48. How much autonomy should be designed into employees jobs - Whether task should be done by individuals or in teams - The degree to which department managers interact with each other
Organizing
Organization stakeholders
Controlling
The Consultative Style
49. The degree of change and complexity in an organizations enviroment
Franchising
Managerial roles
Environmental uncertainty
Global stategic alliance
50. When a business firm engages in social actions in response to some popular social need
People orientation
Management
Global corporation
Social responsivness