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Test your basic knowledge |
Management
Start Test
Study First
Subject
:
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Includes motivating employees directing the activites of other selecting the most effective communication channel and resolving conflicts
How organizations go global
Planning
Sustainability
Leading
2. The manager makes decisions alone - but explains the reasons to employees; authority is centralised and communication is one way.
Family-friendly benifits
Ethinicity
Decisional roles
The Persuasive Style
3. An independent business having fewer than 500 employees that doesn't necessarily engage in any new or innovative practices and has relatively little impact on its industry
Small Business
Organizing
Joint venture
Managers
4. A managers ability to build a power base and establish the right connections
Political skills
How organizations go global
Utilitarian view of ethics
Leading
5. The manager encourages employees to become actively involved in the decision-making process; authority is decentralised and communication is a two way process.
Dimensions of organizational culture
Sustainability
Technical skills
The Participative Style
6. An agreement in which an organization gives another the right for a fee to make or sell its products using its technology or product specifications
Theory of justice view of ethics
Licensing
People orientation
Exporting
7. Includes defining goals establishing strategy and developing plans to coordinate activites
Scientific management
Contingent workforce
Theory of justice view of ethics
Planning
8. Goals - People and Structure
Contingent workforce
Four Management Functions
Three Characteristics of Organizations
Stability
9. Factors forces situations and events outside the organization that affect its performance
External factors
Organizing
Global Village
Workforce diveristy
10. When employees are connected to satisfied with and enthusiastic about their jobs
Foreign subsidary
Environmental complexity
Organization stakeholders
Employee Engagement
11. An MNC that centralizes management and other decisions in the home country
Environmental complexity
The Participative Style
Sustainability
Global corporation
12. Any equipment tools or operating methods that are designed to make work more efficient
Technology
The Persuasive Style
Managers
Leading
13. A systematic arrangement of people brought together to accomplish some specific purpose
External factors
Interpersonal skills
Managerial roles
Organization
14. Entrepreneur - Disturbance handler - resource allocator - negortiator
Interpersonal skills
Managerial roles
Decisions roles
Environmental uncertainty
15. Degree to which employees are aggressive and competitive rather than cooperative
Workforce diveristy
The Participative Style
Three Characteristics of Organizations
Agressiveness
16. A boundary less world where goods and services are produced and marketed worlwide
Organizing
Global Village
Social obligation
Exporting
17. Mentor - dissemination - spokesperson
Small Business
Informational roles
Leading
Exporting
18. Economic - Global - Political/Legal - Socio cultural - Technological - demographics. In the middle THE ORGANIZATION`
Political skills
Components of the External Environment
Planning
Social responsibility (corporate social responsibility or CSR)
19. A managers ability to analyze and diagnose complex situations
Conceptual skills
Controlling
Planning
Multinational corporation (MNC)
20. The number of components in an organizations environment and the extent of knowledge that the organizations has about those components
Code of ethics
Stability
Managers
Environmental complexity
21. A companys ability to achieve its business goals and increase long-term shareholder value by integrating economic - environmental and social opportunities into its business strategies
Political skills
Sustainability
Interpersonal roles
Interpersonal skills
22. Ways in which people in a workforce are similar and different from one another in terms of gender age race sexual orientation ethnicity cultural background and physical abilities and dissablities
Workforce diveristy
The Persuasive Style
Leading
Organizing
23. Figurehead - leader - liaison
Innovation and risk taking
Interpersonal roles
Technical skills
Theory of justice view of ethics
24. 1st Top Managers 2nd Middle managers 3rd First-Line Managers 4th Non managerial employees.
Management levels
People orientation
Interpersonal roles
Dimensions of organizational culture
25. Individuals who are responsible for making decisions about the direction of the organization and establishing policies that affect all organizational memebers
Top managers
Demographics
Sustainability
Management Styles
26. An agreement in which an organization gives other organization the right for a fee to use its name and operating methods
Franchising
The Participative Style
Licensing
Organization stakeholders
27. The characteristics of a population used for purposes of social stuidies
Environmental complexity
Small Business
Rights view of ethics
Demographics
28. Degree to which work is organized around team rather than individuals
Team orientation
Global stategic alliance
Managers
Global corporation
29. A direct investment in a foreign country that involves setting up a separate and independent facility or office
Omnipotent view of management
Foreign subsidary
Social responsibility (corporate social responsibility or CSR)
Stability
30. Degree to which employees are encouraged to be innovative and take risks
Management Styles
Decisional roles
Innovation and risk taking
Multinational corporation (MNC)
31. People who work directly on a job or task and have no responsibility for overseeing the work of others
Franchising
The Laissez-Faire Style
Non managerial employees
Managerial roles
32. The view that much of an organizations success or failure is due to external forces outside managers control
Symbolic view of management
Social responsivness
Utilitarian view of ethics
Multinational corporation (MNC)
33. Doing things right or getting the most output from the least amount of inputs
Political skills
Global sourcing
Efficency
Code of ethics
34. Attention to detail - innovation and risk taking - stability - aggressiveness - team orientation - people orientation - outcome orientation.
Parochiallism
The Laissez-Faire Style
Dimensions of organizational culture
Outcome orientation
35. The use of scientific methods to define the "one best way" for a job to be done - Frederick Winslow Taylor.
Stakeholders
Organization
Innovation and risk taking
Scientific management
36. Degree to which managers focus on results or outcomes rather than on how these outcomes are achived
Transnational (border less) organization
Outcome orientation
Franchising
Family-friendly benifits
37. When a business firm engages in social actions because of its obligation to meet certain economic and legal responsibilities
Ethics
Informational roles
Top managers
Social obligation
38. Employees - customers - unions - social and political action groups - shareholders - competitors - communities - Trade and industry associations - Suppliers - governments - media.
Rights view of ethics
How organizations go global
Organization stakeholders
Employee Engagement
39. The process of getting things done effectively efficiently through and with other people
Interpersonal roles
Global stategic alliance
Management
Planning
40. The view that managers are directly responsible for an organizations success or failure
Three Characteristics of Organizations
Utilitarian view of ethics
Outcome orientation
Omnipotent view of management
41. A business firms intention beyond its legal and economic obligations to do the right things act in ways that are good for society
Decisional roles
Social responsibility (corporate social responsibility or CSR)
Environmental complexity
Innovation and risk taking
42. A structural arrangement for global organizations that eliminates artificial geographical barries
The Laissez-Faire Style
Transnational (border less) organization
Global corporation
People orientation
43. Whether to impose external controls or allow employees to control their own actions - What criteria should be emphasized in employee performance evaluations - What repercussions will occur from exceeding ones budget
Importing
Controlling
Organizing
Ethinicity
44. A set of rules or principles that defines right and wrong conduct
Employee Engagement
Innovation and risk taking
Ethics
Organizational culture
45. Job-specific knowledge and techniques needed to perform work tasks
Rights view of ethics
Technical skills
Demographics
Race
46. A specific type of strategic alliance in which the partners agree to form a separate independent organization for some business purpose.
Interpersonal roles
Joint venture
Social responsivness
Attention to detial
47. Involving collecting receiving and disseminating information
Franchising
Organization
Joint venture
Informational roles
48. Any type of international company that maintains operations in multiple countries
Small Business
How organizations go global
Multinational corporation (MNC)
Sustainability
49. The degree of risk that plans should contain - Whether plans should be developed by individuals or teams - The degree of environmental scanning in which management will engage
Planning
The Consultative Style
Managerial roles
Top managers
50. When a business firm engages in social actions in response to some popular social need
Social responsibility (corporate social responsibility or CSR)
Managers
Middle Managers
Social responsivness