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Test your basic knowledge |
Management
Start Test
Study First
Subject
:
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Any constituencies in an organizations environment that are affected by that organizations decisions and actions
Interpersonal skills
Stakeholders
Informational roles
Foreign subsidary
2. Mentor - dissemination - spokesperson
Managers
Attention to detial
Franchising
Informational roles
3. An agreement in which an organization gives other organization the right for a fee to use its name and operating methods
Franchising
Global corporation
Informational roles
Effectiveness
4. The degree of risk that plans should contain - Whether plans should be developed by individuals or teams - The degree of environmental scanning in which management will engage
Non managerial employees
Management levels
Planning
Rights view of ethics
5. View that says ethical decisions are made solely on the basis of their outcomes or consequences
Political skills
Rights view of ethics
How organizations go global
Utilitarian view of ethics
6. Managers allow employees to take full responsibility for decisions within their areas; authority is decentralised.
Planning
The Laissez-Faire Style
Political skills
Informational roles
7. 1st Top Managers 2nd Middle managers 3rd First-Line Managers 4th Non managerial employees.
Decisional roles
Management levels
First-line managers
Environmental uncertainty
8. A formal document that states an organizations primary values and the ethical rules its expects managers and non managerial employees to follow
Symbolic view of management
Code of ethics
Middle Managers
Outcome orientation
9. Specific categories of managerial behavior often grouped around interpersonal relationships information transfer and decision making
Middle Managers
Social obligation
Leading
Managerial roles
10. The use of scientific methods to define the "one best way" for a job to be done - Frederick Winslow Taylor.
Technology
Scientific management
Managerial roles
Licensing
11. A specific type of strategic alliance in which the partners agree to form a separate independent organization for some business purpose.
Social responsibility (corporate social responsibility or CSR)
Foreign subsidary
Race
Joint venture
12. The process of getting things done effectively efficiently through and with other people
Management
Planning
Scientific management
Race
13. An independent business having fewer than 500 employees that doesn't necessarily engage in any new or innovative practices and has relatively little impact on its industry
Small Business
Components of the External Environment
Management levels
Global Village
14. Involving people (subordinates and persons outside the organization) and other duties that are ceremonial and symbolic in nature
Social responsivness
Family-friendly benifits
Controlling
Interpersonal roles
15. Includes determining what tasks are to be done who is to do them how the tasks are to be grouped whop reports to whom and who will make decisions
Demographics
Multinational corporation (MNC)
Transnational (border less) organization
Organizing
16. Entrepreneur - Disturbance handler - resource allocator - negortiator
Decisions roles
Leading
Ethinicity
Outcome orientation
17. An MNC that decentralizes management and other decisions to the local country where its doing business
Three Characteristics of Organizations
Multi domestic corporation
Team orientation
Decisions roles
18. Individuals in an organization who direct the activities of others
Managers
Non managerial employees
Global stategic alliance
Multinational corporation (MNC)
19. Individuals who are typically responsible for translating goals set by top managers into specific details that lower-level managers wills see get done
Outcome orientation
The Participative Style
Workforce diveristy
Middle Managers
20. A partnership between an organization and a foreign company partners in which both share resources and knowledge in developing new products of building production facilities.
External factors
Components of the External Environment
Global stategic alliance
The Participative Style
21. Degree to which employees are aggressive and competitive rather than cooperative
Demographics
Controlling
Agressiveness
How organizations go global
22. A companys ability to achieve its business goals and increase long-term shareholder value by integrating economic - environmental and social opportunities into its business strategies
Parochiallism
Sustainability
How organizations go global
Planning
23. Degree to which work is organized around team rather than individuals
Foreign subsidary
Effectiveness
Team orientation
Sustainability
24. Employees - customers - unions - social and political action groups - shareholders - competitors - communities - Trade and industry associations - Suppliers - governments - media.
Organization stakeholders
Scientific management
Multi domestic corporation
Managerial roles
25. The shared values principles traditions and ways of doing things that influence the way organizational members act
Management levels
Multinational corporation (MNC)
Interpersonal roles
Organizational culture
26. How much autonomy should be designed into employees jobs - Whether task should be done by individuals or in teams - The degree to which department managers interact with each other
Social responsibility (corporate social responsibility or CSR)
Organizing
Joint venture
Stability
27. A structural arrangement for global organizations that eliminates artificial geographical barries
Management levels
Environmental uncertainty
Top managers
Transnational (border less) organization
28. Making products domestically and selling them abroad
Exporting
Decisions roles
Environmental complexity
Theory of justice view of ethics
29. The degree to which managers are concerned with increasing employee job satisfaction - What leadership styles are appropriate - Whether all disagreements--even constructive ones--should be eliminated
Leading
Interpersonal roles
Global corporation
The Participative Style
30. Minimal Global investment - Global sourcing- exporting and importing - licensing - franchising - strategic alliance - joint venture - foreign subsidiary. - Significant global investment
Ethinicity
Multi domestic corporation
Global stategic alliance
How organizations go global
31. Goals - People and Structure
Components of the External Environment
People orientation
Three Characteristics of Organizations
Theory of justice view of ethics
32. The biological heritage (including physical characteristics such as ones skin color and associated traits that people use to identify themselves
People orientation
Theory of justice view of ethics
Race
Scientific management
33. Degree to which organizational decisions and actions emphasize maintaining the status quo
Stability
Family-friendly benifits
Three Characteristics of Organizations
Ethics
34. The manager makes decisions alone - but explains the reasons to employees; authority is centralised and communication is one way.
First-line managers
The Persuasive Style
Omnipotent view of management
Workforce diveristy
35. Supervisors responsible for directing the day to day activities of non managerial employees
The Consultative Style
Non managerial employees
Outcome orientation
First-line managers
36. Planning - Organizing - Leading - Controlling Middle ACHIEVING THE ORGANIZATIONS STATES PURPOSE.
Efficency
Utilitarian view of ethics
Four Management Functions
Workforce diveristy
37. A boundary less world where goods and services are produced and marketed worlwide
Organizational culture
Technology
Global Village
External factors
38. An MNC that centralizes management and other decisions in the home country
Interpersonal skills
Sustainability
Non managerial employees
Global corporation
39. A managers ability to analyze and diagnose complex situations
People orientation
Conceptual skills
Planning
Stakeholders
40. A systematic arrangement of people brought together to accomplish some specific purpose
Transnational (border less) organization
Political skills
Non managerial employees
Organization
41. Job-specific knowledge and techniques needed to perform work tasks
Symbolic view of management
Joint venture
Components of the External Environment
Technical skills
42. People who work directly on a job or task and have no responsibility for overseeing the work of others
Social responsibility (corporate social responsibility or CSR)
Social obligation
First-line managers
Non managerial employees
43. Part-time temporary and contract workers who are available for hire on an as-needed basis
Contingent workforce
Global Village
Middle Managers
Informational roles
44. A managers ability to build a power base and establish the right connections
Controlling
Political skills
Multi domestic corporation
Efficency
45. Social traits such as ones cultural background or allegiance that are shared by a human population
Ethinicity
Multinational corporation (MNC)
Joint venture
Dimensions of organizational culture
46. View that says ethical decisions are made in order to enforce rules fairly and impartially
Licensing
Employee Engagement
Theory of justice view of ethics
Stakeholders
47. View that says ethical decisions are made in order to respect and protect individual liberties and privileges
Rights view of ethics
The Consultative Style
The Autocratic Style
Global Village
48. Attention to detail - innovation and risk taking - stability - aggressiveness - team orientation - people orientation - outcome orientation.
Dimensions of organizational culture
Leading
Rights view of ethics
Social responsibility (corporate social responsibility or CSR)
49. Degree to which management decision take into account the effects on people in the organization
Middle Managers
Agressiveness
Family-friendly benifits
People orientation
50. Any equipment tools or operating methods that are designed to make work more efficient
Ethinicity
Omnipotent view of management
Sustainability
Technology