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Test your basic knowledge |
Management
Start Test
Study First
Subject
:
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Includes motivating employees directing the activites of other selecting the most effective communication channel and resolving conflicts
Family-friendly benifits
Global corporation
Leading
People orientation
2. Economic - Global - Political/Legal - Socio cultural - Technological - demographics. In the middle THE ORGANIZATION`
Transnational (border less) organization
Decisional roles
Multi domestic corporation
Components of the External Environment
3. View that says ethical decisions are made solely on the basis of their outcomes or consequences
Top managers
Dimensions of organizational culture
Utilitarian view of ethics
Environmental complexity
4. Social traits such as ones cultural background or allegiance that are shared by a human population
The Autocratic Style
The Consultative Style
Outcome orientation
Ethinicity
5. Ways in which people in a workforce are similar and different from one another in terms of gender age race sexual orientation ethnicity cultural background and physical abilities and dissablities
Attention to detial
Employee Engagement
Stakeholders
Workforce diveristy
6. Any constituencies in an organizations environment that are affected by that organizations decisions and actions
Three Characteristics of Organizations
Stakeholders
Political skills
Scientific management
7. Doing things right or getting the most output from the least amount of inputs
Utilitarian view of ethics
Efficency
Ethics
The Consultative Style
8. Purchasing materials or labor from around the world wherever it is cheapest
Joint venture
Effectiveness
Global sourcing
Political skills
9. A managers ability to build a power base and establish the right connections
Employee Engagement
Workforce diveristy
Political skills
Innovation and risk taking
10. Figurehead - leader - liaison
Non managerial employees
Ethinicity
The Consultative Style
Interpersonal roles
11. The degree of risk that plans should contain - Whether plans should be developed by individuals or teams - The degree of environmental scanning in which management will engage
Environmental complexity
Franchising
Planning
Global Village
12. Planning - Organizing - Leading - Controlling Middle ACHIEVING THE ORGANIZATIONS STATES PURPOSE.
Global sourcing
Four Management Functions
Social responsivness
People orientation
13. Any type of international company that maintains operations in multiple countries
Multinational corporation (MNC)
Controlling
Middle Managers
Efficency
14. Includes determining what tasks are to be done who is to do them how the tasks are to be grouped whop reports to whom and who will make decisions
Organizing
Contingent workforce
Managerial roles
The Autocratic Style
15. An MNC that centralizes management and other decisions in the home country
Strong cultures
Management
Interpersonal skills
Global corporation
16. A set of rules or principles that defines right and wrong conduct
Global corporation
Ethics
Middle Managers
Four Management Functions
17. An agreement in which an organization gives another the right for a fee to make or sell its products using its technology or product specifications
Efficency
Controlling
Attention to detial
Licensing
18. Mentor - dissemination - spokesperson
Informational roles
Transnational (border less) organization
Strong cultures
Multi domestic corporation
19. The use of scientific methods to define the "one best way" for a job to be done - Frederick Winslow Taylor.
Four Management Functions
Informational roles
Scientific management
Interpersonal roles
20. The number of components in an organizations environment and the extent of knowledge that the organizations has about those components
Decisional roles
Multi domestic corporation
Environmental complexity
How organizations go global
21. The biological heritage (including physical characteristics such as ones skin color and associated traits that people use to identify themselves
Foreign subsidary
Workforce diveristy
Race
Multi domestic corporation
22. Factors forces situations and events outside the organization that affect its performance
Managerial roles
First-line managers
External factors
Global Village
23. The degree to which managers are concerned with increasing employee job satisfaction - What leadership styles are appropriate - Whether all disagreements--even constructive ones--should be eliminated
Global stategic alliance
Leading
Multi domestic corporation
How organizations go global
24. Cultures in which the key values are deeply held and widely shared
Strong cultures
Management
Informational roles
Joint venture
25. Involving people (subordinates and persons outside the organization) and other duties that are ceremonial and symbolic in nature
Interpersonal roles
Small Business
Components of the External Environment
Global sourcing
26. Job-specific knowledge and techniques needed to perform work tasks
Transnational (border less) organization
The Consultative Style
Global stategic alliance
Technical skills
27. The view that managers are directly responsible for an organizations success or failure
Omnipotent view of management
Ethics
Middle Managers
Agressiveness
28. An MNC that decentralizes management and other decisions to the local country where its doing business
Foreign subsidary
External factors
Ethinicity
Multi domestic corporation
29. Specific categories of managerial behavior often grouped around interpersonal relationships information transfer and decision making
Transnational (border less) organization
Managerial roles
Environmental complexity
Organizational culture
30. A formal document that states an organizations primary values and the ethical rules its expects managers and non managerial employees to follow
Three Characteristics of Organizations
The Persuasive Style
Code of ethics
Parochiallism
31. The manager makes all decisions alone - with centralised authority and one-way communication.
Planning
The Laissez-Faire Style
Conceptual skills
The Autocratic Style
32. The shared values principles traditions and ways of doing things that influence the way organizational members act
Planning
Organizational culture
Ethics
Controlling
33. Degree to which managers focus on results or outcomes rather than on how these outcomes are achived
Outcome orientation
Middle Managers
Omnipotent view of management
Components of the External Environment
34. Degree to which employees are encouraged to be innovative and take risks
Foreign subsidary
Innovation and risk taking
Team orientation
Political skills
35. Benefits that provide a wide range of scheduling options and allow employees more flexibility at work accommodating their needs for work-life balance
Licensing
Family-friendly benifits
Social obligation
The Participative Style
36. When employees are connected to satisfied with and enthusiastic about their jobs
The Participative Style
Utilitarian view of ethics
Management
Employee Engagement
37. An agreement in which an organization gives other organization the right for a fee to use its name and operating methods
Informational roles
The Consultative Style
Franchising
Demographics
38. Degree to which organizational decisions and actions emphasize maintaining the status quo
Social responsivness
Global corporation
Stability
Licensing
39. Autocratic - Persuasive - Consultative - Participative - Laissez-Faire
Management Styles
Organization
Non managerial employees
Planning
40. Any equipment tools or operating methods that are designed to make work more efficient
Informational roles
Technology
Multi domestic corporation
Ethics
41. A systematic arrangement of people brought together to accomplish some specific purpose
Organization
Outcome orientation
The Autocratic Style
Scientific management
42. Goals - People and Structure
Three Characteristics of Organizations
Middle Managers
Technology
The Persuasive Style
43. Individuals who are responsible for making decisions about the direction of the organization and establishing policies that affect all organizational memebers
Importing
Small Business
Multinational corporation (MNC)
Top managers
44. Whether to impose external controls or allow employees to control their own actions - What criteria should be emphasized in employee performance evaluations - What repercussions will occur from exceeding ones budget
Controlling
Three Characteristics of Organizations
Planning
Middle Managers
45. Individuals in an organization who direct the activities of others
Contingent workforce
Managers
Importing
Social responsivness
46. A managers ability to work with understand mentor and motivate other both individually and in groups
Ethics
Interpersonal skills
Decisions roles
Interpersonal roles
47. Includes monitoring performance comparing it with goals and correcting any significant deviations
Controlling
Global corporation
Organization stakeholders
Social responsivness
48. Degree to which work is organized around team rather than individuals
Ethics
Team orientation
Outcome orientation
Managers
49. Managers allow employees to take full responsibility for decisions within their areas; authority is decentralised.
Joint venture
Planning
The Laissez-Faire Style
Three Characteristics of Organizations
50. A boundary less world where goods and services are produced and marketed worlwide
Leading
Strong cultures
Global Village
Code of ethics