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Test your basic knowledge |
Management
Start Test
Study First
Subject
:
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. A business firms intention beyond its legal and economic obligations to do the right things act in ways that are good for society
Dimensions of organizational culture
Social responsibility (corporate social responsibility or CSR)
Controlling
Team orientation
2. Involving people (subordinates and persons outside the organization) and other duties that are ceremonial and symbolic in nature
Importing
Interpersonal roles
Technology
Controlling
3. Specific categories of managerial behavior often grouped around interpersonal relationships information transfer and decision making
Managerial roles
Informational roles
Four Management Functions
Theory of justice view of ethics
4. Involving collecting receiving and disseminating information
Managerial roles
Management levels
Franchising
Informational roles
5. Mentor - dissemination - spokesperson
Informational roles
Omnipotent view of management
Exporting
Political skills
6. When a business firm engages in social actions because of its obligation to meet certain economic and legal responsibilities
Race
Middle Managers
First-line managers
Social obligation
7. Part-time temporary and contract workers who are available for hire on an as-needed basis
Code of ethics
Managers
The Consultative Style
Contingent workforce
8. Making products domestically and selling them abroad
Leading
Small Business
Exporting
Theory of justice view of ethics
9. Entailing making decisions or choices
Stakeholders
Race
Stability
Decisional roles
10. How much autonomy should be designed into employees jobs - Whether task should be done by individuals or in teams - The degree to which department managers interact with each other
Demographics
External factors
Organizing
Managerial roles
11. Doing things right or getting the most output from the least amount of inputs
Technology
Organizational culture
Symbolic view of management
Efficency
12. Individuals who are typically responsible for translating goals set by top managers into specific details that lower-level managers wills see get done
Team orientation
Top managers
Middle Managers
The Participative Style
13. 1st Top Managers 2nd Middle managers 3rd First-Line Managers 4th Non managerial employees.
Management levels
Top managers
Multinational corporation (MNC)
Planning
14. Doing the right things or completing activities so that organizational goals are attained
Organizing
Foreign subsidary
Effectiveness
Sustainability
15. When a business firm engages in social actions in response to some popular social need
The Persuasive Style
Omnipotent view of management
Multi domestic corporation
Social responsivness
16. The shared values principles traditions and ways of doing things that influence the way organizational members act
Leading
Organizational culture
Interpersonal skills
First-line managers
17. Benefits that provide a wide range of scheduling options and allow employees more flexibility at work accommodating their needs for work-life balance
Family-friendly benifits
Organization
Management levels
Informational roles
18. Cultures in which the key values are deeply held and widely shared
Strong cultures
Importing
People orientation
Effectiveness
19. Degree to which managers focus on results or outcomes rather than on how these outcomes are achived
Environmental complexity
The Persuasive Style
Outcome orientation
Dimensions of organizational culture
20. Employees - customers - unions - social and political action groups - shareholders - competitors - communities - Trade and industry associations - Suppliers - governments - media.
Organizing
Organization stakeholders
The Autocratic Style
Interpersonal skills
21. Planning - Organizing - Leading - Controlling Middle ACHIEVING THE ORGANIZATIONS STATES PURPOSE.
Four Management Functions
Sustainability
Planning
Planning
22. Includes determining what tasks are to be done who is to do them how the tasks are to be grouped whop reports to whom and who will make decisions
Sustainability
Organizing
Effectiveness
Contingent workforce
23. The manager makes decisions alone - but explains the reasons to employees; authority is centralised and communication is one way.
Informational roles
Stakeholders
The Persuasive Style
Conceptual skills
24. A managers ability to analyze and diagnose complex situations
Employee Engagement
Stability
Symbolic view of management
Conceptual skills
25. Attention to detail - innovation and risk taking - stability - aggressiveness - team orientation - people orientation - outcome orientation.
Workforce diveristy
Organization stakeholders
Licensing
Dimensions of organizational culture
26. The manager encourages employees to become actively involved in the decision-making process; authority is decentralised and communication is a two way process.
Global Village
Three Characteristics of Organizations
The Participative Style
Transnational (border less) organization
27. The biological heritage (including physical characteristics such as ones skin color and associated traits that people use to identify themselves
Race
Non managerial employees
Decisions roles
The Consultative Style
28. Any constituencies in an organizations environment that are affected by that organizations decisions and actions
Technology
Stakeholders
Theory of justice view of ethics
Efficency
29. The view that managers are directly responsible for an organizations success or failure
Omnipotent view of management
Global corporation
External factors
The Participative Style
30. A partnership between an organization and a foreign company partners in which both share resources and knowledge in developing new products of building production facilities.
Global stategic alliance
Environmental complexity
Agressiveness
Four Management Functions
31. Degree to which employees are aggressive and competitive rather than cooperative
Controlling
Interpersonal skills
Franchising
Agressiveness
32. The degree of risk that plans should contain - Whether plans should be developed by individuals or teams - The degree of environmental scanning in which management will engage
Global corporation
Effectiveness
Small Business
Planning
33. Supervisors responsible for directing the day to day activities of non managerial employees
First-line managers
Planning
Organizational culture
Decisions roles
34. Degree to which employees are encouraged to be innovative and take risks
Importing
Team orientation
Innovation and risk taking
Organization
35. The degree to which managers are concerned with increasing employee job satisfaction - What leadership styles are appropriate - Whether all disagreements--even constructive ones--should be eliminated
Team orientation
Organization stakeholders
Informational roles
Leading
36. A narrow focus in which managers see thing only through their own eyes and from their own perspective
Parochiallism
Sustainability
Management
Decisions roles
37. Individuals who are responsible for making decisions about the direction of the organization and establishing policies that affect all organizational memebers
Top managers
Utilitarian view of ethics
How organizations go global
Planning
38. People who work directly on a job or task and have no responsibility for overseeing the work of others
Joint venture
Non managerial employees
Team orientation
Social responsibility (corporate social responsibility or CSR)
39. View that says ethical decisions are made solely on the basis of their outcomes or consequences
Omnipotent view of management
Global stategic alliance
Utilitarian view of ethics
Planning
40. Includes monitoring performance comparing it with goals and correcting any significant deviations
Global stategic alliance
Social obligation
Controlling
Demographics
41. The use of scientific methods to define the "one best way" for a job to be done - Frederick Winslow Taylor.
Scientific management
Demographics
Technology
Foreign subsidary
42. Goals - People and Structure
Foreign subsidary
Decisions roles
Three Characteristics of Organizations
Multinational corporation (MNC)
43. The degree of change and complexity in an organizations enviroment
Team orientation
Environmental uncertainty
How organizations go global
Workforce diveristy
44. The process of getting things done effectively efficiently through and with other people
Management
Managers
Effectiveness
Environmental uncertainty
45. A boundary less world where goods and services are produced and marketed worlwide
Ethics
Decisions roles
Global Village
Environmental complexity
46. Acquiring products made abroad and selling them domestically
Importing
Controlling
People orientation
External factors
47. Factors forces situations and events outside the organization that affect its performance
Agressiveness
Technical skills
People orientation
External factors
48. Includes defining goals establishing strategy and developing plans to coordinate activites
Utilitarian view of ethics
Transnational (border less) organization
Planning
Foreign subsidary
49. Managers allow employees to take full responsibility for decisions within their areas; authority is decentralised.
Global corporation
Middle Managers
External factors
The Laissez-Faire Style
50. The manager makes all decisions alone - with centralised authority and one-way communication.
The Autocratic Style
Conceptual skills
Global corporation
Global stategic alliance