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Test your basic knowledge |
Management
Start Test
Study First
Subject
:
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. A managers ability to analyze and diagnose complex situations
Conceptual skills
Non managerial employees
Three Characteristics of Organizations
Global corporation
2. When a business firm engages in social actions because of its obligation to meet certain economic and legal responsibilities
People orientation
Social obligation
Exporting
The Persuasive Style
3. Employees - customers - unions - social and political action groups - shareholders - competitors - communities - Trade and industry associations - Suppliers - governments - media.
Four Management Functions
Multi domestic corporation
Organizing
Organization stakeholders
4. Includes motivating employees directing the activites of other selecting the most effective communication channel and resolving conflicts
Leading
Sustainability
Social responsivness
Ethics
5. Cultures in which the key values are deeply held and widely shared
Contingent workforce
People orientation
Global sourcing
Strong cultures
6. Degree to which employees are aggressive and competitive rather than cooperative
Organizational culture
Theory of justice view of ethics
Agressiveness
Conceptual skills
7. Degree to which employees are expected to exhibit precision analysis and attention to detial
How organizations go global
Attention to detial
Non managerial employees
Informational roles
8. Managers allow employees to take full responsibility for decisions within their areas; authority is decentralised.
Decisions roles
The Laissez-Faire Style
Sustainability
Organization stakeholders
9. 1st Top Managers 2nd Middle managers 3rd First-Line Managers 4th Non managerial employees.
Management levels
Rights view of ethics
Omnipotent view of management
Decisional roles
10. A set of rules or principles that defines right and wrong conduct
Interpersonal skills
Ethics
Technical skills
Social obligation
11. Economic - Global - Political/Legal - Socio cultural - Technological - demographics. In the middle THE ORGANIZATION`
Outcome orientation
Components of the External Environment
Sustainability
The Laissez-Faire Style
12. Individuals who are responsible for making decisions about the direction of the organization and establishing policies that affect all organizational memebers
Top managers
The Persuasive Style
Global corporation
Planning
13. Supervisors responsible for directing the day to day activities of non managerial employees
First-line managers
Scientific management
Interpersonal roles
Innovation and risk taking
14. How much autonomy should be designed into employees jobs - Whether task should be done by individuals or in teams - The degree to which department managers interact with each other
Managers
Social obligation
Organizing
Decisional roles
15. A narrow focus in which managers see thing only through their own eyes and from their own perspective
Parochiallism
Social obligation
Franchising
People orientation
16. The manager makes all decisions alone - with centralised authority and one-way communication.
The Autocratic Style
Multinational corporation (MNC)
Managers
Code of ethics
17. Any constituencies in an organizations environment that are affected by that organizations decisions and actions
Stakeholders
Components of the External Environment
Employee Engagement
Innovation and risk taking
18. Degree to which organizational decisions and actions emphasize maintaining the status quo
Stability
Ethics
Workforce diveristy
Agressiveness
19. An agreement in which an organization gives another the right for a fee to make or sell its products using its technology or product specifications
Family-friendly benifits
Social responsibility (corporate social responsibility or CSR)
Licensing
Three Characteristics of Organizations
20. A specific type of strategic alliance in which the partners agree to form a separate independent organization for some business purpose.
Joint venture
Four Management Functions
Symbolic view of management
Controlling
21. View that says ethical decisions are made in order to respect and protect individual liberties and privileges
Informational roles
Organization stakeholders
Global stategic alliance
Rights view of ethics
22. The manager makes decisions alone - but explains the reasons to employees; authority is centralised and communication is one way.
Importing
Technology
Four Management Functions
The Persuasive Style
23. Doing things right or getting the most output from the least amount of inputs
Attention to detial
Decisions roles
Organizing
Efficency
24. A formal document that states an organizations primary values and the ethical rules its expects managers and non managerial employees to follow
Effectiveness
Code of ethics
Decisions roles
Ethinicity
25. Entrepreneur - Disturbance handler - resource allocator - negortiator
Decisions roles
Scientific management
Exporting
The Persuasive Style
26. An MNC that decentralizes management and other decisions to the local country where its doing business
Demographics
The Participative Style
Scientific management
Multi domestic corporation
27. When employees are connected to satisfied with and enthusiastic about their jobs
Global stategic alliance
Employee Engagement
Multinational corporation (MNC)
Global sourcing
28. A systematic arrangement of people brought together to accomplish some specific purpose
Small Business
Organization
Theory of justice view of ethics
Four Management Functions
29. When a business firm engages in social actions in response to some popular social need
Social responsivness
Global Village
The Consultative Style
Team orientation
30. The biological heritage (including physical characteristics such as ones skin color and associated traits that people use to identify themselves
Controlling
Interpersonal roles
Decisions roles
Race
31. Involving people (subordinates and persons outside the organization) and other duties that are ceremonial and symbolic in nature
Omnipotent view of management
Organizational culture
Multinational corporation (MNC)
Interpersonal roles
32. The use of scientific methods to define the "one best way" for a job to be done - Frederick Winslow Taylor.
Scientific management
Managers
Leading
Attention to detial
33. Involving collecting receiving and disseminating information
Controlling
Informational roles
Contingent workforce
Conceptual skills
34. A structural arrangement for global organizations that eliminates artificial geographical barries
Code of ethics
Transnational (border less) organization
Contingent workforce
The Consultative Style
35. Whether to impose external controls or allow employees to control their own actions - What criteria should be emphasized in employee performance evaluations - What repercussions will occur from exceeding ones budget
Transnational (border less) organization
Controlling
Global stategic alliance
Environmental complexity
36. The characteristics of a population used for purposes of social stuidies
Demographics
Leading
Efficency
Dimensions of organizational culture
37. The view that much of an organizations success or failure is due to external forces outside managers control
Global stategic alliance
Transnational (border less) organization
Team orientation
Symbolic view of management
38. Figurehead - leader - liaison
Global stategic alliance
Interpersonal roles
Technology
Social responsibility (corporate social responsibility or CSR)
39. An agreement in which an organization gives other organization the right for a fee to use its name and operating methods
Theory of justice view of ethics
Stakeholders
Informational roles
Franchising
40. An MNC that centralizes management and other decisions in the home country
Attention to detial
Leading
Franchising
Global corporation
41. Making products domestically and selling them abroad
Management Styles
Decisional roles
Exporting
Strong cultures
42. Specific categories of managerial behavior often grouped around interpersonal relationships information transfer and decision making
Managerial roles
Management Styles
Informational roles
Utilitarian view of ethics
43. The shared values principles traditions and ways of doing things that influence the way organizational members act
Symbolic view of management
Attention to detial
External factors
Organizational culture
44. Attention to detail - innovation and risk taking - stability - aggressiveness - team orientation - people orientation - outcome orientation.
Dimensions of organizational culture
Stability
Code of ethics
Global sourcing
45. Benefits that provide a wide range of scheduling options and allow employees more flexibility at work accommodating their needs for work-life balance
Outcome orientation
Management levels
Importing
Family-friendly benifits
46. Autocratic - Persuasive - Consultative - Participative - Laissez-Faire
Management Styles
Informational roles
Stakeholders
Race
47. Acquiring products made abroad and selling them domestically
Exporting
Conceptual skills
Efficency
Importing
48. Planning - Organizing - Leading - Controlling Middle ACHIEVING THE ORGANIZATIONS STATES PURPOSE.
Organizational culture
Four Management Functions
Stability
Global sourcing
49. A managers ability to work with understand mentor and motivate other both individually and in groups
Decisional roles
Interpersonal skills
Four Management Functions
Environmental complexity
50. An independent business having fewer than 500 employees that doesn't necessarily engage in any new or innovative practices and has relatively little impact on its industry
Organizing
Small Business
Efficency
Dimensions of organizational culture