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Test your basic knowledge |
Management
Start Test
Study First
Subject
:
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Doing the right things or completing activities so that organizational goals are attained
Demographics
Environmental uncertainty
Organization stakeholders
Effectiveness
2. Economic - Global - Political/Legal - Socio cultural - Technological - demographics. In the middle THE ORGANIZATION`
Symbolic view of management
Ethinicity
Parochiallism
Components of the External Environment
3. A structural arrangement for global organizations that eliminates artificial geographical barries
Effectiveness
Transnational (border less) organization
Technology
The Participative Style
4. Degree to which work is organized around team rather than individuals
Environmental complexity
Team orientation
Stability
Exporting
5. A narrow focus in which managers see thing only through their own eyes and from their own perspective
Employee Engagement
Organization stakeholders
Political skills
Parochiallism
6. The degree of change and complexity in an organizations enviroment
Environmental uncertainty
Utilitarian view of ethics
Global stategic alliance
Employee Engagement
7. View that says ethical decisions are made solely on the basis of their outcomes or consequences
Agressiveness
Employee Engagement
Utilitarian view of ethics
The Laissez-Faire Style
8. The characteristics of a population used for purposes of social stuidies
Global corporation
Team orientation
Demographics
How organizations go global
9. A business firms intention beyond its legal and economic obligations to do the right things act in ways that are good for society
Global Village
Informational roles
Social responsibility (corporate social responsibility or CSR)
Rights view of ethics
10. Managers allow employees to take full responsibility for decisions within their areas; authority is decentralised.
Technical skills
The Laissez-Faire Style
Franchising
Team orientation
11. Includes motivating employees directing the activites of other selecting the most effective communication channel and resolving conflicts
Leading
Interpersonal roles
Top managers
Management levels
12. Entrepreneur - Disturbance handler - resource allocator - negortiator
Effectiveness
Leading
Interpersonal skills
Decisions roles
13. An agreement in which an organization gives other organization the right for a fee to use its name and operating methods
The Participative Style
Franchising
Environmental uncertainty
Transnational (border less) organization
14. Purchasing materials or labor from around the world wherever it is cheapest
How organizations go global
Global corporation
Global sourcing
Utilitarian view of ethics
15. The manager makes decisions alone - but explains the reasons to employees; authority is centralised and communication is one way.
Decisions roles
Controlling
Planning
The Persuasive Style
16. A specific type of strategic alliance in which the partners agree to form a separate independent organization for some business purpose.
Organization
Outcome orientation
Leading
Joint venture
17. Involving collecting receiving and disseminating information
Organizing
Team orientation
Informational roles
Technology
18. Degree to which employees are aggressive and competitive rather than cooperative
Management levels
Agressiveness
The Participative Style
Technical skills
19. An MNC that centralizes management and other decisions in the home country
Managerial roles
Strong cultures
Global corporation
Decisional roles
20. A boundary less world where goods and services are produced and marketed worlwide
Controlling
Informational roles
Team orientation
Global Village
21. Supervisors responsible for directing the day to day activities of non managerial employees
Foreign subsidary
Parochiallism
First-line managers
Stability
22. A formal document that states an organizations primary values and the ethical rules its expects managers and non managerial employees to follow
Code of ethics
Components of the External Environment
Sustainability
How organizations go global
23. Figurehead - leader - liaison
Interpersonal skills
Ethics
Middle Managers
Interpersonal roles
24. The degree to which managers are concerned with increasing employee job satisfaction - What leadership styles are appropriate - Whether all disagreements--even constructive ones--should be eliminated
Theory of justice view of ethics
Leading
Top managers
Environmental uncertainty
25. Degree to which employees are encouraged to be innovative and take risks
Innovation and risk taking
Controlling
Licensing
Global Village
26. A managers ability to build a power base and establish the right connections
Dimensions of organizational culture
Planning
Environmental complexity
Political skills
27. The degree of risk that plans should contain - Whether plans should be developed by individuals or teams - The degree of environmental scanning in which management will engage
Controlling
Franchising
Planning
First-line managers
28. A set of rules or principles that defines right and wrong conduct
Stability
The Persuasive Style
Ethics
Social obligation
29. The manager encourages employees to become actively involved in the decision-making process; authority is decentralised and communication is a two way process.
Dimensions of organizational culture
Interpersonal roles
Effectiveness
The Participative Style
30. When employees are connected to satisfied with and enthusiastic about their jobs
Three Characteristics of Organizations
Stakeholders
Employee Engagement
Organizational culture
31. Doing things right or getting the most output from the least amount of inputs
Efficency
People orientation
How organizations go global
Middle Managers
32. Acquiring products made abroad and selling them domestically
Managers
Utilitarian view of ethics
Efficency
Importing
33. Degree to which managers focus on results or outcomes rather than on how these outcomes are achived
Scientific management
Organizational culture
Outcome orientation
Technology
34. Entailing making decisions or choices
Planning
Transnational (border less) organization
Decisional roles
Race
35. Includes determining what tasks are to be done who is to do them how the tasks are to be grouped whop reports to whom and who will make decisions
Social responsivness
Stakeholders
Organizational culture
Organizing
36. When a business firm engages in social actions because of its obligation to meet certain economic and legal responsibilities
External factors
Social obligation
Scientific management
Middle Managers
37. A managers ability to work with understand mentor and motivate other both individually and in groups
Outcome orientation
Interpersonal skills
Social obligation
Dimensions of organizational culture
38. Factors forces situations and events outside the organization that affect its performance
Innovation and risk taking
Components of the External Environment
External factors
Effectiveness
39. View that says ethical decisions are made in order to respect and protect individual liberties and privileges
Exporting
Rights view of ethics
Environmental complexity
Licensing
40. Includes monitoring performance comparing it with goals and correcting any significant deviations
Multinational corporation (MNC)
Decisions roles
Race
Controlling
41. Ways in which people in a workforce are similar and different from one another in terms of gender age race sexual orientation ethnicity cultural background and physical abilities and dissablities
Workforce diveristy
Symbolic view of management
Licensing
Ethinicity
42. Involving people (subordinates and persons outside the organization) and other duties that are ceremonial and symbolic in nature
Strong cultures
Outcome orientation
Middle Managers
Interpersonal roles
43. Employees - customers - unions - social and political action groups - shareholders - competitors - communities - Trade and industry associations - Suppliers - governments - media.
Organization stakeholders
Transnational (border less) organization
Social obligation
Decisions roles
44. People who work directly on a job or task and have no responsibility for overseeing the work of others
Efficency
Non managerial employees
Symbolic view of management
First-line managers
45. Job-specific knowledge and techniques needed to perform work tasks
Social obligation
Organizational culture
Technical skills
Small Business
46. A companys ability to achieve its business goals and increase long-term shareholder value by integrating economic - environmental and social opportunities into its business strategies
The Participative Style
Sustainability
Technical skills
Political skills
47. A managers ability to analyze and diagnose complex situations
Environmental complexity
Leading
Stability
Conceptual skills
48. Any constituencies in an organizations environment that are affected by that organizations decisions and actions
Franchising
Management levels
Multi domestic corporation
Stakeholders
49. The manager makes the final decision after gaining feedback from stakeholders; authority is still somewhat centralised; communication is a two way process.
Three Characteristics of Organizations
Global stategic alliance
Omnipotent view of management
The Consultative Style
50. The process of getting things done effectively efficiently through and with other people
Foreign subsidary
Top managers
Management
Social responsivness