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Test your basic knowledge |
Management
Start Test
Study First
Subject
:
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. A companys ability to achieve its business goals and increase long-term shareholder value by integrating economic - environmental and social opportunities into its business strategies
Effectiveness
Importing
Sustainability
Controlling
2. When employees are connected to satisfied with and enthusiastic about their jobs
Organizing
Employee Engagement
Demographics
Global sourcing
3. A managers ability to work with understand mentor and motivate other both individually and in groups
Multinational corporation (MNC)
Workforce diveristy
Rights view of ethics
Interpersonal skills
4. Any equipment tools or operating methods that are designed to make work more efficient
Technology
Social obligation
Management
Importing
5. 1st Top Managers 2nd Middle managers 3rd First-Line Managers 4th Non managerial employees.
Management levels
Utilitarian view of ethics
Social responsivness
Attention to detial
6. Individuals who are responsible for making decisions about the direction of the organization and establishing policies that affect all organizational memebers
Demographics
Top managers
External factors
People orientation
7. Involving collecting receiving and disseminating information
Managerial roles
The Participative Style
Efficency
Informational roles
8. An MNC that centralizes management and other decisions in the home country
The Consultative Style
Transnational (border less) organization
Exporting
Global corporation
9. Degree to which employees are expected to exhibit precision analysis and attention to detial
The Consultative Style
Managers
Licensing
Attention to detial
10. Includes defining goals establishing strategy and developing plans to coordinate activites
Controlling
Managerial roles
Planning
Organizational culture
11. Doing the right things or completing activities so that organizational goals are attained
Workforce diveristy
Informational roles
Franchising
Effectiveness
12. Mentor - dissemination - spokesperson
Interpersonal roles
Efficency
Informational roles
Planning
13. Figurehead - leader - liaison
Stakeholders
Interpersonal roles
Small Business
First-line managers
14. Includes determining what tasks are to be done who is to do them how the tasks are to be grouped whop reports to whom and who will make decisions
Agressiveness
Conceptual skills
Strong cultures
Organizing
15. Factors forces situations and events outside the organization that affect its performance
External factors
Technology
Interpersonal roles
Dimensions of organizational culture
16. Specific categories of managerial behavior often grouped around interpersonal relationships information transfer and decision making
Family-friendly benifits
The Laissez-Faire Style
Ethics
Managerial roles
17. The shared values principles traditions and ways of doing things that influence the way organizational members act
Leading
Organizational culture
Global stategic alliance
Omnipotent view of management
18. The degree to which managers are concerned with increasing employee job satisfaction - What leadership styles are appropriate - Whether all disagreements--even constructive ones--should be eliminated
Leading
Informational roles
The Persuasive Style
Theory of justice view of ethics
19. A structural arrangement for global organizations that eliminates artificial geographical barries
Transnational (border less) organization
Management Styles
Interpersonal skills
Organizational culture
20. A managers ability to build a power base and establish the right connections
Political skills
Managerial roles
Scientific management
Multinational corporation (MNC)
21. Entrepreneur - Disturbance handler - resource allocator - negortiator
Decisions roles
The Laissez-Faire Style
Social responsivness
Stability
22. Ways in which people in a workforce are similar and different from one another in terms of gender age race sexual orientation ethnicity cultural background and physical abilities and dissablities
Franchising
Informational roles
Scientific management
Workforce diveristy
23. The degree of change and complexity in an organizations enviroment
The Consultative Style
Effectiveness
Three Characteristics of Organizations
Environmental uncertainty
24. Whether to impose external controls or allow employees to control their own actions - What criteria should be emphasized in employee performance evaluations - What repercussions will occur from exceeding ones budget
Agressiveness
Controlling
Environmental uncertainty
Importing
25. The number of components in an organizations environment and the extent of knowledge that the organizations has about those components
Informational roles
Global stategic alliance
Environmental complexity
The Autocratic Style
26. The manager encourages employees to become actively involved in the decision-making process; authority is decentralised and communication is a two way process.
Exporting
Race
How organizations go global
The Participative Style
27. The characteristics of a population used for purposes of social stuidies
Political skills
Decisional roles
Organizing
Demographics
28. Purchasing materials or labor from around the world wherever it is cheapest
Efficency
Employee Engagement
Global sourcing
Controlling
29. Making products domestically and selling them abroad
Exporting
Multinational corporation (MNC)
Conceptual skills
Environmental uncertainty
30. A direct investment in a foreign country that involves setting up a separate and independent facility or office
Planning
Social responsibility (corporate social responsibility or CSR)
Foreign subsidary
Global Village
31. Degree to which employees are encouraged to be innovative and take risks
Innovation and risk taking
Four Management Functions
Sustainability
Organization stakeholders
32. People who work directly on a job or task and have no responsibility for overseeing the work of others
Effectiveness
Environmental complexity
Non managerial employees
Informational roles
33. Any type of international company that maintains operations in multiple countries
Multinational corporation (MNC)
Technical skills
Scientific management
Decisional roles
34. Autocratic - Persuasive - Consultative - Participative - Laissez-Faire
First-line managers
People orientation
Management Styles
The Laissez-Faire Style
35. Includes motivating employees directing the activites of other selecting the most effective communication channel and resolving conflicts
Managerial roles
Attention to detial
Leading
Family-friendly benifits
36. Employees - customers - unions - social and political action groups - shareholders - competitors - communities - Trade and industry associations - Suppliers - governments - media.
Organization stakeholders
Licensing
Decisional roles
Symbolic view of management
37. A managers ability to analyze and diagnose complex situations
Conceptual skills
Interpersonal roles
Parochiallism
Top managers
38. An MNC that decentralizes management and other decisions to the local country where its doing business
Global Village
Multi domestic corporation
Interpersonal roles
People orientation
39. When a business firm engages in social actions in response to some popular social need
Top managers
Exporting
Multi domestic corporation
Social responsivness
40. Supervisors responsible for directing the day to day activities of non managerial employees
Management Styles
Utilitarian view of ethics
Organizational culture
First-line managers
41. The use of scientific methods to define the "one best way" for a job to be done - Frederick Winslow Taylor.
Informational roles
Scientific management
Informational roles
Dimensions of organizational culture
42. A business firms intention beyond its legal and economic obligations to do the right things act in ways that are good for society
Social responsibility (corporate social responsibility or CSR)
Code of ethics
Dimensions of organizational culture
Global sourcing
43. A partnership between an organization and a foreign company partners in which both share resources and knowledge in developing new products of building production facilities.
Managerial roles
Global stategic alliance
Innovation and risk taking
Social responsivness
44. Degree to which managers focus on results or outcomes rather than on how these outcomes are achived
Ethinicity
Organizational culture
Four Management Functions
Outcome orientation
45. Individuals who are typically responsible for translating goals set by top managers into specific details that lower-level managers wills see get done
Middle Managers
External factors
How organizations go global
Code of ethics
46. The view that much of an organizations success or failure is due to external forces outside managers control
Symbolic view of management
Non managerial employees
Managers
Efficency
47. A formal document that states an organizations primary values and the ethical rules its expects managers and non managerial employees to follow
Non managerial employees
Conceptual skills
Ethinicity
Code of ethics
48. A set of rules or principles that defines right and wrong conduct
Interpersonal roles
Top managers
Ethics
Workforce diveristy
49. The manager makes all decisions alone - with centralised authority and one-way communication.
The Autocratic Style
Franchising
Planning
Non managerial employees
50. An agreement in which an organization gives another the right for a fee to make or sell its products using its technology or product specifications
Stability
Planning
Licensing
The Consultative Style