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Test your basic knowledge |
Management
Start Test
Study First
Subject
:
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Involving people (subordinates and persons outside the organization) and other duties that are ceremonial and symbolic in nature
Employee Engagement
Interpersonal roles
Efficency
Leading
2. The manager encourages employees to become actively involved in the decision-making process; authority is decentralised and communication is a two way process.
External factors
Social responsivness
The Participative Style
Top managers
3. A set of rules or principles that defines right and wrong conduct
Scientific management
Global stategic alliance
The Persuasive Style
Ethics
4. Minimal Global investment - Global sourcing- exporting and importing - licensing - franchising - strategic alliance - joint venture - foreign subsidiary. - Significant global investment
Four Management Functions
How organizations go global
Contingent workforce
Planning
5. A managers ability to work with understand mentor and motivate other both individually and in groups
Interpersonal skills
Race
Omnipotent view of management
Contingent workforce
6. The biological heritage (including physical characteristics such as ones skin color and associated traits that people use to identify themselves
Decisional roles
Scientific management
Race
Management levels
7. The number of components in an organizations environment and the extent of knowledge that the organizations has about those components
Environmental complexity
Code of ethics
Joint venture
Top managers
8. Purchasing materials or labor from around the world wherever it is cheapest
Attention to detial
Environmental complexity
Global sourcing
Organizing
9. Individuals who are responsible for making decisions about the direction of the organization and establishing policies that affect all organizational memebers
Dimensions of organizational culture
Leading
Demographics
Top managers
10. View that says ethical decisions are made in order to enforce rules fairly and impartially
Global stategic alliance
Theory of justice view of ethics
Managerial roles
The Consultative Style
11. Includes monitoring performance comparing it with goals and correcting any significant deviations
Controlling
Transnational (border less) organization
Planning
Effectiveness
12. Mentor - dissemination - spokesperson
Informational roles
Efficency
Transnational (border less) organization
The Participative Style
13. When a business firm engages in social actions in response to some popular social need
Social responsivness
Parochiallism
Innovation and risk taking
Organization stakeholders
14. A direct investment in a foreign country that involves setting up a separate and independent facility or office
Ethics
Demographics
Strong cultures
Foreign subsidary
15. Acquiring products made abroad and selling them domestically
Organizing
Importing
Conceptual skills
Interpersonal skills
16. When employees are connected to satisfied with and enthusiastic about their jobs
Organizing
Employee Engagement
Informational roles
Code of ethics
17. Whether to impose external controls or allow employees to control their own actions - What criteria should be emphasized in employee performance evaluations - What repercussions will occur from exceeding ones budget
Agressiveness
Management Styles
Code of ethics
Controlling
18. The view that managers are directly responsible for an organizations success or failure
The Consultative Style
External factors
Omnipotent view of management
Ethics
19. Any constituencies in an organizations environment that are affected by that organizations decisions and actions
Stakeholders
Informational roles
Global corporation
Controlling
20. An independent business having fewer than 500 employees that doesn't necessarily engage in any new or innovative practices and has relatively little impact on its industry
Social obligation
Global sourcing
Omnipotent view of management
Small Business
21. Doing the right things or completing activities so that organizational goals are attained
Importing
Franchising
Effectiveness
Licensing
22. Factors forces situations and events outside the organization that affect its performance
External factors
Social responsibility (corporate social responsibility or CSR)
Controlling
Efficency
23. Figurehead - leader - liaison
Interpersonal roles
Informational roles
Workforce diveristy
Innovation and risk taking
24. A formal document that states an organizations primary values and the ethical rules its expects managers and non managerial employees to follow
Leading
Code of ethics
Joint venture
Controlling
25. A managers ability to analyze and diagnose complex situations
Race
The Autocratic Style
Conceptual skills
The Persuasive Style
26. Degree to which work is organized around team rather than individuals
Stakeholders
Team orientation
Multinational corporation (MNC)
Controlling
27. The process of getting things done effectively efficiently through and with other people
Three Characteristics of Organizations
Management
The Consultative Style
Exporting
28. Social traits such as ones cultural background or allegiance that are shared by a human population
Managerial roles
Ethinicity
Innovation and risk taking
Exporting
29. The view that much of an organizations success or failure is due to external forces outside managers control
Demographics
Effectiveness
Symbolic view of management
Team orientation
30. Job-specific knowledge and techniques needed to perform work tasks
Global Village
Technical skills
The Consultative Style
Theory of justice view of ethics
31. An MNC that decentralizes management and other decisions to the local country where its doing business
Multi domestic corporation
Efficency
Management levels
Small Business
32. The use of scientific methods to define the "one best way" for a job to be done - Frederick Winslow Taylor.
Small Business
Team orientation
Scientific management
Controlling
33. A systematic arrangement of people brought together to accomplish some specific purpose
Social obligation
Non managerial employees
Organization
Innovation and risk taking
34. Individuals in an organization who direct the activities of others
Managers
How organizations go global
Social responsivness
Symbolic view of management
35. Benefits that provide a wide range of scheduling options and allow employees more flexibility at work accommodating their needs for work-life balance
Ethinicity
Technology
Family-friendly benifits
Workforce diveristy
36. When a business firm engages in social actions because of its obligation to meet certain economic and legal responsibilities
The Participative Style
Innovation and risk taking
The Persuasive Style
Social obligation
37. A partnership between an organization and a foreign company partners in which both share resources and knowledge in developing new products of building production facilities.
Organizing
Foreign subsidary
Global stategic alliance
Exporting
38. Includes motivating employees directing the activites of other selecting the most effective communication channel and resolving conflicts
External factors
Components of the External Environment
Leading
Theory of justice view of ethics
39. Planning - Organizing - Leading - Controlling Middle ACHIEVING THE ORGANIZATIONS STATES PURPOSE.
Informational roles
Stability
Four Management Functions
Organizing
40. A managers ability to build a power base and establish the right connections
Parochiallism
The Consultative Style
Multi domestic corporation
Political skills
41. A boundary less world where goods and services are produced and marketed worlwide
The Autocratic Style
Decisions roles
The Participative Style
Global Village
42. Any equipment tools or operating methods that are designed to make work more efficient
Technology
Race
Management
Conceptual skills
43. An agreement in which an organization gives another the right for a fee to make or sell its products using its technology or product specifications
The Autocratic Style
Licensing
Interpersonal roles
Outcome orientation
44. Autocratic - Persuasive - Consultative - Participative - Laissez-Faire
Organizational culture
Transnational (border less) organization
Planning
Management Styles
45. Specific categories of managerial behavior often grouped around interpersonal relationships information transfer and decision making
Organization stakeholders
Technology
Managerial roles
Stability
46. Degree to which employees are encouraged to be innovative and take risks
Importing
Organization stakeholders
Innovation and risk taking
The Consultative Style
47. Making products domestically and selling them abroad
Organizational culture
Components of the External Environment
Foreign subsidary
Exporting
48. Any type of international company that maintains operations in multiple countries
First-line managers
Multinational corporation (MNC)
External factors
Interpersonal roles
49. The degree of risk that plans should contain - Whether plans should be developed by individuals or teams - The degree of environmental scanning in which management will engage
Importing
The Laissez-Faire Style
Planning
Non managerial employees
50. The degree to which managers are concerned with increasing employee job satisfaction - What leadership styles are appropriate - Whether all disagreements--even constructive ones--should be eliminated
Global stategic alliance
Leading
Team orientation
Managers