SUBJECTS
|
BROWSE
|
CAREER CENTER
|
POPULAR
|
JOIN
|
LOGIN
Business Skills
|
Soft Skills
|
Basic Literacy
|
Certifications
About
|
Help
|
Privacy
|
Terms
|
Email
Search
Test your basic knowledge |
Management
Start Test
Study First
Subject
:
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Entailing making decisions or choices
Environmental uncertainty
Technology
Attention to detial
Decisional roles
2. Degree to which organizational decisions and actions emphasize maintaining the status quo
Global corporation
Stability
Contingent workforce
Multinational corporation (MNC)
3. The degree of risk that plans should contain - Whether plans should be developed by individuals or teams - The degree of environmental scanning in which management will engage
Workforce diveristy
Innovation and risk taking
Planning
First-line managers
4. Whether to impose external controls or allow employees to control their own actions - What criteria should be emphasized in employee performance evaluations - What repercussions will occur from exceeding ones budget
Effectiveness
Controlling
Political skills
Components of the External Environment
5. Includes defining goals establishing strategy and developing plans to coordinate activites
Organization stakeholders
Team orientation
Planning
Technology
6. Job-specific knowledge and techniques needed to perform work tasks
Organization
The Persuasive Style
Components of the External Environment
Technical skills
7. A narrow focus in which managers see thing only through their own eyes and from their own perspective
Scientific management
Technical skills
Parochiallism
Innovation and risk taking
8. The use of scientific methods to define the "one best way" for a job to be done - Frederick Winslow Taylor.
Three Characteristics of Organizations
Effectiveness
Organizing
Scientific management
9. Autocratic - Persuasive - Consultative - Participative - Laissez-Faire
People orientation
Franchising
Management Styles
Global stategic alliance
10. Employees - customers - unions - social and political action groups - shareholders - competitors - communities - Trade and industry associations - Suppliers - governments - media.
Organization stakeholders
Middle Managers
Technology
Top managers
11. A managers ability to build a power base and establish the right connections
Theory of justice view of ethics
Political skills
Dimensions of organizational culture
Controlling
12. The view that managers are directly responsible for an organizations success or failure
Demographics
Omnipotent view of management
Decisions roles
Managers
13. Degree to which employees are aggressive and competitive rather than cooperative
Omnipotent view of management
Agressiveness
Management
Multi domestic corporation
14. Individuals who are typically responsible for translating goals set by top managers into specific details that lower-level managers wills see get done
Components of the External Environment
Middle Managers
Multinational corporation (MNC)
Attention to detial
15. Supervisors responsible for directing the day to day activities of non managerial employees
People orientation
Effectiveness
Stability
First-line managers
16. Factors forces situations and events outside the organization that affect its performance
External factors
The Laissez-Faire Style
First-line managers
Sustainability
17. Purchasing materials or labor from around the world wherever it is cheapest
Conceptual skills
Global sourcing
Managerial roles
Global Village
18. Includes monitoring performance comparing it with goals and correcting any significant deviations
The Persuasive Style
Agressiveness
Controlling
Management
19. Minimal Global investment - Global sourcing- exporting and importing - licensing - franchising - strategic alliance - joint venture - foreign subsidiary. - Significant global investment
People orientation
Effectiveness
How organizations go global
Management
20. Involving people (subordinates and persons outside the organization) and other duties that are ceremonial and symbolic in nature
Dimensions of organizational culture
Ethics
Global Village
Interpersonal roles
21. Degree to which managers focus on results or outcomes rather than on how these outcomes are achived
Global Village
Outcome orientation
Licensing
Organizational culture
22. Part-time temporary and contract workers who are available for hire on an as-needed basis
First-line managers
Symbolic view of management
Technology
Contingent workforce
23. Goals - People and Structure
Ethinicity
Technical skills
Social obligation
Three Characteristics of Organizations
24. The process of getting things done effectively efficiently through and with other people
Management
Strong cultures
Global stategic alliance
Social responsivness
25. Making products domestically and selling them abroad
Code of ethics
Management levels
Importing
Exporting
26. A managers ability to analyze and diagnose complex situations
The Consultative Style
Social obligation
Joint venture
Conceptual skills
27. The manager makes decisions alone - but explains the reasons to employees; authority is centralised and communication is one way.
The Persuasive Style
Workforce diveristy
Leading
Managers
28. Mentor - dissemination - spokesperson
Informational roles
Exporting
Global Village
Attention to detial
29. 1st Top Managers 2nd Middle managers 3rd First-Line Managers 4th Non managerial employees.
Management levels
Rights view of ethics
Race
Organizational culture
30. The manager makes the final decision after gaining feedback from stakeholders; authority is still somewhat centralised; communication is a two way process.
Sustainability
Multinational corporation (MNC)
Interpersonal roles
The Consultative Style
31. An independent business having fewer than 500 employees that doesn't necessarily engage in any new or innovative practices and has relatively little impact on its industry
Small Business
Top managers
Organization stakeholders
Family-friendly benifits
32. The shared values principles traditions and ways of doing things that influence the way organizational members act
Symbolic view of management
Managers
Technical skills
Organizational culture
33. A boundary less world where goods and services are produced and marketed worlwide
Theory of justice view of ethics
Political skills
Informational roles
Global Village
34. Specific categories of managerial behavior often grouped around interpersonal relationships information transfer and decision making
Decisional roles
Managerial roles
Environmental uncertainty
People orientation
35. Attention to detail - innovation and risk taking - stability - aggressiveness - team orientation - people orientation - outcome orientation.
Ethics
Dimensions of organizational culture
Family-friendly benifits
Exporting
36. How much autonomy should be designed into employees jobs - Whether task should be done by individuals or in teams - The degree to which department managers interact with each other
First-line managers
Organizing
People orientation
Controlling
37. Managers allow employees to take full responsibility for decisions within their areas; authority is decentralised.
Components of the External Environment
Family-friendly benifits
Interpersonal skills
The Laissez-Faire Style
38. Benefits that provide a wide range of scheduling options and allow employees more flexibility at work accommodating their needs for work-life balance
Family-friendly benifits
Organization
Four Management Functions
Global sourcing
39. A specific type of strategic alliance in which the partners agree to form a separate independent organization for some business purpose.
Omnipotent view of management
Organizational culture
Joint venture
Informational roles
40. Any constituencies in an organizations environment that are affected by that organizations decisions and actions
Multi domestic corporation
Decisional roles
Stakeholders
The Autocratic Style
41. Degree to which management decision take into account the effects on people in the organization
Organization stakeholders
The Laissez-Faire Style
Informational roles
People orientation
42. A companys ability to achieve its business goals and increase long-term shareholder value by integrating economic - environmental and social opportunities into its business strategies
Stakeholders
The Autocratic Style
Scientific management
Sustainability
43. A managers ability to work with understand mentor and motivate other both individually and in groups
Interpersonal skills
Effectiveness
People orientation
Joint venture
44. A direct investment in a foreign country that involves setting up a separate and independent facility or office
Multi domestic corporation
Organizational culture
Planning
Foreign subsidary
45. A set of rules or principles that defines right and wrong conduct
Foreign subsidary
Transnational (border less) organization
Ethics
The Laissez-Faire Style
46. The view that much of an organizations success or failure is due to external forces outside managers control
Symbolic view of management
Management levels
Interpersonal roles
Contingent workforce
47. When a business firm engages in social actions in response to some popular social need
Conceptual skills
Social responsivness
Parochiallism
Organizing
48. An agreement in which an organization gives another the right for a fee to make or sell its products using its technology or product specifications
Planning
Licensing
Environmental complexity
Social responsivness
49. Any type of international company that maintains operations in multiple countries
Multinational corporation (MNC)
The Persuasive Style
Controlling
Parochiallism
50. Degree to which work is organized around team rather than individuals
Foreign subsidary
Dimensions of organizational culture
Team orientation
Symbolic view of management