SUBJECTS
|
BROWSE
|
CAREER CENTER
|
POPULAR
|
JOIN
|
LOGIN
Business Skills
|
Soft Skills
|
Basic Literacy
|
Certifications
About
|
Help
|
Privacy
|
Terms
|
Email
Search
Test your basic knowledge |
Management
Start Test
Study First
Subject
:
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Employees - customers - unions - social and political action groups - shareholders - competitors - communities - Trade and industry associations - Suppliers - governments - media.
Small Business
Contingent workforce
Organization stakeholders
Multi domestic corporation
2. Any equipment tools or operating methods that are designed to make work more efficient
Middle Managers
First-line managers
Leading
Technology
3. The degree of change and complexity in an organizations enviroment
Management levels
Environmental uncertainty
Controlling
Environmental complexity
4. Doing things right or getting the most output from the least amount of inputs
Parochiallism
Stakeholders
Efficency
Organization
5. Degree to which work is organized around team rather than individuals
Team orientation
Dimensions of organizational culture
Family-friendly benifits
Decisions roles
6. The use of scientific methods to define the "one best way" for a job to be done - Frederick Winslow Taylor.
Social responsivness
Interpersonal roles
Scientific management
Social obligation
7. Attention to detail - innovation and risk taking - stability - aggressiveness - team orientation - people orientation - outcome orientation.
Dimensions of organizational culture
Environmental uncertainty
Outcome orientation
Leading
8. Entailing making decisions or choices
Decisional roles
Organizing
Franchising
Global corporation
9. Whether to impose external controls or allow employees to control their own actions - What criteria should be emphasized in employee performance evaluations - What repercussions will occur from exceeding ones budget
Organization stakeholders
Controlling
First-line managers
The Persuasive Style
10. The number of components in an organizations environment and the extent of knowledge that the organizations has about those components
Conceptual skills
Environmental complexity
Leading
Rights view of ethics
11. View that says ethical decisions are made in order to respect and protect individual liberties and privileges
Rights view of ethics
Scientific management
Organizational culture
How organizations go global
12. A set of rules or principles that defines right and wrong conduct
Global stategic alliance
External factors
Ethics
Demographics
13. Individuals who are responsible for making decisions about the direction of the organization and establishing policies that affect all organizational memebers
Multinational corporation (MNC)
External factors
Top managers
Controlling
14. Ways in which people in a workforce are similar and different from one another in terms of gender age race sexual orientation ethnicity cultural background and physical abilities and dissablities
Four Management Functions
Attention to detial
Innovation and risk taking
Workforce diveristy
15. Includes determining what tasks are to be done who is to do them how the tasks are to be grouped whop reports to whom and who will make decisions
Organizing
Small Business
Top managers
Multi domestic corporation
16. A formal document that states an organizations primary values and the ethical rules its expects managers and non managerial employees to follow
Licensing
Components of the External Environment
Code of ethics
Organization
17. A partnership between an organization and a foreign company partners in which both share resources and knowledge in developing new products of building production facilities.
Dimensions of organizational culture
Interpersonal roles
Joint venture
Global stategic alliance
18. A boundary less world where goods and services are produced and marketed worlwide
Global Village
Components of the External Environment
Ethinicity
Stakeholders
19. The manager encourages employees to become actively involved in the decision-making process; authority is decentralised and communication is a two way process.
Attention to detial
Interpersonal roles
The Participative Style
Technical skills
20. The biological heritage (including physical characteristics such as ones skin color and associated traits that people use to identify themselves
Organizational culture
Strong cultures
Race
Three Characteristics of Organizations
21. An independent business having fewer than 500 employees that doesn't necessarily engage in any new or innovative practices and has relatively little impact on its industry
Symbolic view of management
Small Business
Social obligation
Interpersonal skills
22. Managers allow employees to take full responsibility for decisions within their areas; authority is decentralised.
Leading
Organizational culture
The Laissez-Faire Style
Interpersonal roles
23. The view that much of an organizations success or failure is due to external forces outside managers control
Efficency
Planning
Informational roles
Symbolic view of management
24. Includes monitoring performance comparing it with goals and correcting any significant deviations
Licensing
Effectiveness
Controlling
Management Styles
25. A structural arrangement for global organizations that eliminates artificial geographical barries
Parochiallism
Attention to detial
Agressiveness
Transnational (border less) organization
26. A specific type of strategic alliance in which the partners agree to form a separate independent organization for some business purpose.
Joint venture
Top managers
Global stategic alliance
How organizations go global
27. When a business firm engages in social actions because of its obligation to meet certain economic and legal responsibilities
Interpersonal roles
Top managers
Social obligation
Informational roles
28. Includes motivating employees directing the activites of other selecting the most effective communication channel and resolving conflicts
Small Business
Organizing
Leading
Technology
29. Specific categories of managerial behavior often grouped around interpersonal relationships information transfer and decision making
Managerial roles
Agressiveness
Decisional roles
Political skills
30. The characteristics of a population used for purposes of social stuidies
Demographics
Efficency
Omnipotent view of management
Social responsibility (corporate social responsibility or CSR)
31. Individuals who are typically responsible for translating goals set by top managers into specific details that lower-level managers wills see get done
Dimensions of organizational culture
Middle Managers
Controlling
Leading
32. Figurehead - leader - liaison
Scientific management
Exporting
Non managerial employees
Interpersonal roles
33. The manager makes all decisions alone - with centralised authority and one-way communication.
Informational roles
Utilitarian view of ethics
Management levels
The Autocratic Style
34. The manager makes decisions alone - but explains the reasons to employees; authority is centralised and communication is one way.
Attention to detial
Informational roles
Leading
The Persuasive Style
35. Individuals in an organization who direct the activities of others
Managers
Symbolic view of management
Outcome orientation
Informational roles
36. Degree to which managers focus on results or outcomes rather than on how these outcomes are achived
Components of the External Environment
Management Styles
Controlling
Outcome orientation
37. Job-specific knowledge and techniques needed to perform work tasks
Organizing
Technical skills
Global corporation
Demographics
38. Any constituencies in an organizations environment that are affected by that organizations decisions and actions
Leading
Global Village
Stakeholders
Scientific management
39. An MNC that decentralizes management and other decisions to the local country where its doing business
The Autocratic Style
Management
Multi domestic corporation
Sustainability
40. Includes defining goals establishing strategy and developing plans to coordinate activites
Planning
People orientation
Technology
Managers
41. Purchasing materials or labor from around the world wherever it is cheapest
Dimensions of organizational culture
Global sourcing
Technology
Transnational (border less) organization
42. Degree to which organizational decisions and actions emphasize maintaining the status quo
Ethics
Stability
The Persuasive Style
Omnipotent view of management
43. Benefits that provide a wide range of scheduling options and allow employees more flexibility at work accommodating their needs for work-life balance
Environmental uncertainty
Family-friendly benifits
The Persuasive Style
Conceptual skills
44. Degree to which management decision take into account the effects on people in the organization
Management Styles
People orientation
How organizations go global
External factors
45. Goals - People and Structure
Three Characteristics of Organizations
Planning
Organizing
Team orientation
46. The process of getting things done effectively efficiently through and with other people
Employee Engagement
Middle Managers
Management
Management Styles
47. Supervisors responsible for directing the day to day activities of non managerial employees
First-line managers
Stakeholders
Social responsivness
Global sourcing
48. An MNC that centralizes management and other decisions in the home country
Licensing
Social responsibility (corporate social responsibility or CSR)
Global corporation
Efficency
49. An agreement in which an organization gives other organization the right for a fee to use its name and operating methods
Franchising
Multinational corporation (MNC)
Controlling
Attention to detial
50. Involving collecting receiving and disseminating information
Informational roles
Interpersonal roles
Non managerial employees
The Consultative Style