SUBJECTS
|
BROWSE
|
CAREER CENTER
|
POPULAR
|
JOIN
|
LOGIN
Business Skills
|
Soft Skills
|
Basic Literacy
|
Certifications
About
|
Help
|
Privacy
|
Terms
|
Email
Search
Test your basic knowledge |
Management
Start Test
Study First
Subject
:
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. A direct investment in a foreign country that involves setting up a separate and independent facility or office
Foreign subsidary
Race
Environmental uncertainty
Social responsibility (corporate social responsibility or CSR)
2. The use of scientific methods to define the "one best way" for a job to be done - Frederick Winslow Taylor.
First-line managers
Four Management Functions
Scientific management
Social responsivness
3. A companys ability to achieve its business goals and increase long-term shareholder value by integrating economic - environmental and social opportunities into its business strategies
Organizational culture
Stability
Multi domestic corporation
Sustainability
4. Individuals in an organization who direct the activities of others
Interpersonal skills
Management
Managers
Managerial roles
5. Supervisors responsible for directing the day to day activities of non managerial employees
Top managers
The Persuasive Style
First-line managers
Omnipotent view of management
6. Doing the right things or completing activities so that organizational goals are attained
Effectiveness
Sustainability
Technical skills
Transnational (border less) organization
7. Degree to which employees are expected to exhibit precision analysis and attention to detial
Sustainability
Interpersonal skills
Attention to detial
Leading
8. Degree to which work is organized around team rather than individuals
Team orientation
Employee Engagement
Management
Attention to detial
9. The view that managers are directly responsible for an organizations success or failure
Informational roles
Global sourcing
Joint venture
Omnipotent view of management
10. Autocratic - Persuasive - Consultative - Participative - Laissez-Faire
Political skills
Global sourcing
Managers
Management Styles
11. The number of components in an organizations environment and the extent of knowledge that the organizations has about those components
Environmental complexity
Team orientation
Organizational culture
Planning
12. View that says ethical decisions are made solely on the basis of their outcomes or consequences
Utilitarian view of ethics
Stability
Social responsivness
External factors
13. Degree to which employees are encouraged to be innovative and take risks
Importing
Utilitarian view of ethics
Social responsivness
Innovation and risk taking
14. A formal document that states an organizations primary values and the ethical rules its expects managers and non managerial employees to follow
Multi domestic corporation
Code of ethics
Organizing
Omnipotent view of management
15. A business firms intention beyond its legal and economic obligations to do the right things act in ways that are good for society
Global stategic alliance
Informational roles
Family-friendly benifits
Social responsibility (corporate social responsibility or CSR)
16. When a business firm engages in social actions in response to some popular social need
Social responsivness
Non managerial employees
Three Characteristics of Organizations
Informational roles
17. A narrow focus in which managers see thing only through their own eyes and from their own perspective
Managers
Social obligation
Contingent workforce
Parochiallism
18. The view that much of an organizations success or failure is due to external forces outside managers control
Theory of justice view of ethics
Symbolic view of management
Leading
Technical skills
19. Figurehead - leader - liaison
Components of the External Environment
Interpersonal roles
Small Business
Race
20. Includes determining what tasks are to be done who is to do them how the tasks are to be grouped whop reports to whom and who will make decisions
Outcome orientation
Organizing
Global corporation
Multinational corporation (MNC)
21. Includes monitoring performance comparing it with goals and correcting any significant deviations
Joint venture
Informational roles
Controlling
Informational roles
22. The manager encourages employees to become actively involved in the decision-making process; authority is decentralised and communication is a two way process.
Ethinicity
Multi domestic corporation
Non managerial employees
The Participative Style
23. A boundary less world where goods and services are produced and marketed worlwide
Global sourcing
Global Village
Utilitarian view of ethics
Non managerial employees
24. When employees are connected to satisfied with and enthusiastic about their jobs
Four Management Functions
Symbolic view of management
Employee Engagement
Top managers
25. The shared values principles traditions and ways of doing things that influence the way organizational members act
Organizational culture
Symbolic view of management
Agressiveness
Top managers
26. The manager makes decisions alone - but explains the reasons to employees; authority is centralised and communication is one way.
The Persuasive Style
Scientific management
Strong cultures
Leading
27. Degree to which management decision take into account the effects on people in the organization
Managerial roles
Symbolic view of management
People orientation
Controlling
28. The manager makes all decisions alone - with centralised authority and one-way communication.
The Autocratic Style
Environmental complexity
Global corporation
Family-friendly benifits
29. Degree to which employees are aggressive and competitive rather than cooperative
Conceptual skills
Social obligation
Agressiveness
Interpersonal roles
30. A managers ability to work with understand mentor and motivate other both individually and in groups
People orientation
Controlling
Attention to detial
Interpersonal skills
31. Cultures in which the key values are deeply held and widely shared
Interpersonal skills
Transnational (border less) organization
Components of the External Environment
Strong cultures
32. The degree of risk that plans should contain - Whether plans should be developed by individuals or teams - The degree of environmental scanning in which management will engage
Management Styles
Social responsivness
Leading
Planning
33. When a business firm engages in social actions because of its obligation to meet certain economic and legal responsibilities
Social obligation
Controlling
Conceptual skills
Environmental complexity
34. An agreement in which an organization gives another the right for a fee to make or sell its products using its technology or product specifications
Efficency
Conceptual skills
Organization stakeholders
Licensing
35. The degree of change and complexity in an organizations enviroment
Environmental uncertainty
Technology
Demographics
Environmental complexity
36. The biological heritage (including physical characteristics such as ones skin color and associated traits that people use to identify themselves
Team orientation
Global Village
Race
Multi domestic corporation
37. Employees - customers - unions - social and political action groups - shareholders - competitors - communities - Trade and industry associations - Suppliers - governments - media.
Informational roles
Organization stakeholders
People orientation
Outcome orientation
38. Attention to detail - innovation and risk taking - stability - aggressiveness - team orientation - people orientation - outcome orientation.
Interpersonal roles
Interpersonal roles
Dimensions of organizational culture
The Autocratic Style
39. A systematic arrangement of people brought together to accomplish some specific purpose
Global corporation
Organization stakeholders
Organization
The Laissez-Faire Style
40. View that says ethical decisions are made in order to respect and protect individual liberties and privileges
Organization stakeholders
Rights view of ethics
Code of ethics
Workforce diveristy
41. Managers allow employees to take full responsibility for decisions within their areas; authority is decentralised.
Political skills
Omnipotent view of management
The Consultative Style
The Laissez-Faire Style
42. A set of rules or principles that defines right and wrong conduct
Ethics
Social responsibility (corporate social responsibility or CSR)
Middle Managers
Team orientation
43. People who work directly on a job or task and have no responsibility for overseeing the work of others
Non managerial employees
Controlling
Global Village
Attention to detial
44. Mentor - dissemination - spokesperson
Small Business
Agressiveness
Strong cultures
Informational roles
45. Entailing making decisions or choices
The Persuasive Style
Decisional roles
The Consultative Style
Stakeholders
46. Degree to which managers focus on results or outcomes rather than on how these outcomes are achived
Rights view of ethics
Outcome orientation
Foreign subsidary
Informational roles
47. 1st Top Managers 2nd Middle managers 3rd First-Line Managers 4th Non managerial employees.
Outcome orientation
Management levels
Effectiveness
Managers
48. A structural arrangement for global organizations that eliminates artificial geographical barries
Global Village
The Autocratic Style
Transnational (border less) organization
Joint venture
49. Entrepreneur - Disturbance handler - resource allocator - negortiator
Management levels
Strong cultures
Decisions roles
Technical skills
50. Job-specific knowledge and techniques needed to perform work tasks
Management levels
Technical skills
Effectiveness
Family-friendly benifits