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Test your basic knowledge |
Management
Start Test
Study First
Subject
:
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Part-time temporary and contract workers who are available for hire on an as-needed basis
Environmental uncertainty
Innovation and risk taking
Contingent workforce
Transnational (border less) organization
2. A structural arrangement for global organizations that eliminates artificial geographical barries
Global corporation
Transnational (border less) organization
The Persuasive Style
Efficency
3. Employees - customers - unions - social and political action groups - shareholders - competitors - communities - Trade and industry associations - Suppliers - governments - media.
Ethics
Decisional roles
Technology
Organization stakeholders
4. View that says ethical decisions are made solely on the basis of their outcomes or consequences
Utilitarian view of ethics
Political skills
Dimensions of organizational culture
Informational roles
5. Attention to detail - innovation and risk taking - stability - aggressiveness - team orientation - people orientation - outcome orientation.
Race
Outcome orientation
Utilitarian view of ethics
Dimensions of organizational culture
6. Involving collecting receiving and disseminating information
Agressiveness
Scientific management
Four Management Functions
Informational roles
7. A business firms intention beyond its legal and economic obligations to do the right things act in ways that are good for society
Leading
Outcome orientation
Utilitarian view of ethics
Social responsibility (corporate social responsibility or CSR)
8. A systematic arrangement of people brought together to accomplish some specific purpose
Controlling
Organization
Importing
Decisional roles
9. Degree to which employees are aggressive and competitive rather than cooperative
Controlling
Middle Managers
Agressiveness
Management levels
10. The manager makes all decisions alone - with centralised authority and one-way communication.
Family-friendly benifits
The Autocratic Style
Interpersonal skills
Scientific management
11. An independent business having fewer than 500 employees that doesn't necessarily engage in any new or innovative practices and has relatively little impact on its industry
Multinational corporation (MNC)
Family-friendly benifits
The Persuasive Style
Small Business
12. Specific categories of managerial behavior often grouped around interpersonal relationships information transfer and decision making
Licensing
Managerial roles
Decisional roles
Informational roles
13. An agreement in which an organization gives other organization the right for a fee to use its name and operating methods
Management levels
Decisions roles
Family-friendly benifits
Franchising
14. Ways in which people in a workforce are similar and different from one another in terms of gender age race sexual orientation ethnicity cultural background and physical abilities and dissablities
How organizations go global
Decisions roles
Multinational corporation (MNC)
Workforce diveristy
15. Figurehead - leader - liaison
Management Styles
Interpersonal roles
Employee Engagement
Organization
16. When employees are connected to satisfied with and enthusiastic about their jobs
Joint venture
Planning
Global sourcing
Employee Engagement
17. When a business firm engages in social actions because of its obligation to meet certain economic and legal responsibilities
Social obligation
Organizing
Rights view of ethics
Top managers
18. A managers ability to analyze and diagnose complex situations
Management levels
Conceptual skills
Code of ethics
The Laissez-Faire Style
19. Degree to which organizational decisions and actions emphasize maintaining the status quo
Stability
Non managerial employees
Ethics
Workforce diveristy
20. People who work directly on a job or task and have no responsibility for overseeing the work of others
Theory of justice view of ethics
How organizations go global
Non managerial employees
Interpersonal roles
21. Whether to impose external controls or allow employees to control their own actions - What criteria should be emphasized in employee performance evaluations - What repercussions will occur from exceeding ones budget
Importing
Planning
People orientation
Controlling
22. Includes monitoring performance comparing it with goals and correcting any significant deviations
Interpersonal skills
Controlling
Employee Engagement
Decisions roles
23. Autocratic - Persuasive - Consultative - Participative - Laissez-Faire
Technical skills
Management Styles
Exporting
Social obligation
24. Any constituencies in an organizations environment that are affected by that organizations decisions and actions
Outcome orientation
Planning
Social responsibility (corporate social responsibility or CSR)
Stakeholders
25. A formal document that states an organizations primary values and the ethical rules its expects managers and non managerial employees to follow
Code of ethics
Organization stakeholders
Family-friendly benifits
Four Management Functions
26. Degree to which management decision take into account the effects on people in the organization
Franchising
People orientation
Organization
Global sourcing
27. The view that managers are directly responsible for an organizations success or failure
Omnipotent view of management
External factors
Management
Scientific management
28. Includes defining goals establishing strategy and developing plans to coordinate activites
Middle Managers
Controlling
Contingent workforce
Planning
29. An agreement in which an organization gives another the right for a fee to make or sell its products using its technology or product specifications
Licensing
Interpersonal roles
Race
Joint venture
30. Mentor - dissemination - spokesperson
The Persuasive Style
Top managers
Management levels
Informational roles
31. The shared values principles traditions and ways of doing things that influence the way organizational members act
The Consultative Style
Social responsivness
Organizational culture
Interpersonal skills
32. The manager encourages employees to become actively involved in the decision-making process; authority is decentralised and communication is a two way process.
The Participative Style
Middle Managers
Agressiveness
Decisions roles
33. A companys ability to achieve its business goals and increase long-term shareholder value by integrating economic - environmental and social opportunities into its business strategies
The Persuasive Style
The Participative Style
Innovation and risk taking
Sustainability
34. A partnership between an organization and a foreign company partners in which both share resources and knowledge in developing new products of building production facilities.
Global sourcing
Global stategic alliance
Organization
Managerial roles
35. A set of rules or principles that defines right and wrong conduct
Employee Engagement
Small Business
Parochiallism
Ethics
36. A boundary less world where goods and services are produced and marketed worlwide
Global Village
Strong cultures
Planning
The Consultative Style
37. Purchasing materials or labor from around the world wherever it is cheapest
Decisions roles
Four Management Functions
Global sourcing
Theory of justice view of ethics
38. A managers ability to build a power base and establish the right connections
Political skills
Leading
Omnipotent view of management
Licensing
39. 1st Top Managers 2nd Middle managers 3rd First-Line Managers 4th Non managerial employees.
Global stategic alliance
Sustainability
Conceptual skills
Management levels
40. A direct investment in a foreign country that involves setting up a separate and independent facility or office
Foreign subsidary
Sustainability
Informational roles
Effectiveness
41. Acquiring products made abroad and selling them domestically
Organization
Importing
Planning
Social obligation
42. The process of getting things done effectively efficiently through and with other people
Technical skills
Leading
Exporting
Management
43. Includes determining what tasks are to be done who is to do them how the tasks are to be grouped whop reports to whom and who will make decisions
Workforce diveristy
Environmental complexity
Organizing
Leading
44. When a business firm engages in social actions in response to some popular social need
Decisions roles
Social responsibility (corporate social responsibility or CSR)
Controlling
Social responsivness
45. Degree to which employees are encouraged to be innovative and take risks
Social obligation
Innovation and risk taking
Organizing
Scientific management
46. Factors forces situations and events outside the organization that affect its performance
Social responsibility (corporate social responsibility or CSR)
External factors
Ethics
Workforce diveristy
47. Doing the right things or completing activities so that organizational goals are attained
Utilitarian view of ethics
Workforce diveristy
Effectiveness
Environmental complexity
48. The use of scientific methods to define the "one best way" for a job to be done - Frederick Winslow Taylor.
Managers
Scientific management
Social responsibility (corporate social responsibility or CSR)
External factors
49. How much autonomy should be designed into employees jobs - Whether task should be done by individuals or in teams - The degree to which department managers interact with each other
Organizing
The Laissez-Faire Style
Controlling
Technical skills
50. Entailing making decisions or choices
Decisional roles
Scientific management
Interpersonal skills
Employee Engagement