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Test your basic knowledge |
Management
Start Test
Study First
Subject
:
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. View that says ethical decisions are made in order to respect and protect individual liberties and privileges
Demographics
Management
Rights view of ethics
Informational roles
2. A formal document that states an organizations primary values and the ethical rules its expects managers and non managerial employees to follow
Leading
Environmental complexity
Informational roles
Code of ethics
3. A managers ability to work with understand mentor and motivate other both individually and in groups
Global stategic alliance
How organizations go global
Components of the External Environment
Interpersonal skills
4. Autocratic - Persuasive - Consultative - Participative - Laissez-Faire
Family-friendly benifits
Management Styles
Political skills
The Consultative Style
5. Economic - Global - Political/Legal - Socio cultural - Technological - demographics. In the middle THE ORGANIZATION`
Joint venture
Symbolic view of management
Components of the External Environment
Theory of justice view of ethics
6. Involving collecting receiving and disseminating information
Informational roles
Licensing
Management Styles
Non managerial employees
7. Includes determining what tasks are to be done who is to do them how the tasks are to be grouped whop reports to whom and who will make decisions
Top managers
Organizing
The Persuasive Style
Contingent workforce
8. The biological heritage (including physical characteristics such as ones skin color and associated traits that people use to identify themselves
The Autocratic Style
Social responsivness
Utilitarian view of ethics
Race
9. Attention to detail - innovation and risk taking - stability - aggressiveness - team orientation - people orientation - outcome orientation.
Theory of justice view of ethics
Scientific management
Dimensions of organizational culture
Interpersonal roles
10. A business firms intention beyond its legal and economic obligations to do the right things act in ways that are good for society
Franchising
Social responsibility (corporate social responsibility or CSR)
People orientation
Global sourcing
11. The degree to which managers are concerned with increasing employee job satisfaction - What leadership styles are appropriate - Whether all disagreements--even constructive ones--should be eliminated
Top managers
Rights view of ethics
Leading
Organizational culture
12. Factors forces situations and events outside the organization that affect its performance
Technical skills
Demographics
Informational roles
External factors
13. Cultures in which the key values are deeply held and widely shared
Strong cultures
Managers
How organizations go global
Organization
14. When employees are connected to satisfied with and enthusiastic about their jobs
Effectiveness
Employee Engagement
Rights view of ethics
Interpersonal skills
15. An MNC that decentralizes management and other decisions to the local country where its doing business
Multi domestic corporation
Informational roles
Foreign subsidary
Outcome orientation
16. The view that much of an organizations success or failure is due to external forces outside managers control
Technical skills
Symbolic view of management
Omnipotent view of management
Interpersonal roles
17. Purchasing materials or labor from around the world wherever it is cheapest
Three Characteristics of Organizations
Global sourcing
Multi domestic corporation
Symbolic view of management
18. View that says ethical decisions are made solely on the basis of their outcomes or consequences
Utilitarian view of ethics
Interpersonal roles
Small Business
Importing
19. Minimal Global investment - Global sourcing- exporting and importing - licensing - franchising - strategic alliance - joint venture - foreign subsidiary. - Significant global investment
Managerial roles
How organizations go global
Organization stakeholders
Planning
20. Individuals in an organization who direct the activities of others
Innovation and risk taking
Management Styles
Race
Managers
21. Benefits that provide a wide range of scheduling options and allow employees more flexibility at work accommodating their needs for work-life balance
Family-friendly benifits
Attention to detial
Rights view of ethics
Foreign subsidary
22. The number of components in an organizations environment and the extent of knowledge that the organizations has about those components
Environmental complexity
Informational roles
Strong cultures
Conceptual skills
23. Degree to which management decision take into account the effects on people in the organization
Organizing
People orientation
Managers
Four Management Functions
24. Includes defining goals establishing strategy and developing plans to coordinate activites
Planning
Parochiallism
Importing
Global corporation
25. Doing the right things or completing activities so that organizational goals are attained
Environmental complexity
Agressiveness
Effectiveness
Technical skills
26. How much autonomy should be designed into employees jobs - Whether task should be done by individuals or in teams - The degree to which department managers interact with each other
Organizing
Dimensions of organizational culture
Managers
Efficency
27. The manager makes decisions alone - but explains the reasons to employees; authority is centralised and communication is one way.
Symbolic view of management
Small Business
Controlling
The Persuasive Style
28. When a business firm engages in social actions in response to some popular social need
Political skills
Decisional roles
Strong cultures
Social responsivness
29. The process of getting things done effectively efficiently through and with other people
Management
Foreign subsidary
The Persuasive Style
Organizing
30. Any equipment tools or operating methods that are designed to make work more efficient
Social responsivness
Technology
Organizing
Sustainability
31. Making products domestically and selling them abroad
Parochiallism
Social obligation
Omnipotent view of management
Exporting
32. Figurehead - leader - liaison
Scientific management
Interpersonal roles
Global stategic alliance
People orientation
33. Individuals who are responsible for making decisions about the direction of the organization and establishing policies that affect all organizational memebers
Top managers
Joint venture
The Laissez-Faire Style
Ethics
34. A set of rules or principles that defines right and wrong conduct
Political skills
Rights view of ethics
Ethics
Environmental complexity
35. A boundary less world where goods and services are produced and marketed worlwide
Organization
Top managers
Global Village
Exporting
36. The characteristics of a population used for purposes of social stuidies
Franchising
Demographics
Social responsivness
Technical skills
37. A direct investment in a foreign country that involves setting up a separate and independent facility or office
Code of ethics
Importing
Foreign subsidary
Employee Engagement
38. 1st Top Managers 2nd Middle managers 3rd First-Line Managers 4th Non managerial employees.
Top managers
Workforce diveristy
Planning
Management levels
39. View that says ethical decisions are made in order to enforce rules fairly and impartially
Theory of justice view of ethics
Stability
Strong cultures
Technology
40. The use of scientific methods to define the "one best way" for a job to be done - Frederick Winslow Taylor.
Environmental uncertainty
The Consultative Style
Scientific management
Organizing
41. Involving people (subordinates and persons outside the organization) and other duties that are ceremonial and symbolic in nature
Multi domestic corporation
Interpersonal roles
Symbolic view of management
Attention to detial
42. Degree to which work is organized around team rather than individuals
Ethics
Team orientation
Scientific management
Controlling
43. The degree of change and complexity in an organizations enviroment
Environmental uncertainty
Foreign subsidary
Symbolic view of management
Effectiveness
44. Degree to which organizational decisions and actions emphasize maintaining the status quo
Interpersonal roles
Stability
Informational roles
Decisional roles
45. The manager makes all decisions alone - with centralised authority and one-way communication.
Contingent workforce
Organization
The Autocratic Style
Franchising
46. A partnership between an organization and a foreign company partners in which both share resources and knowledge in developing new products of building production facilities.
Management Styles
Organizational culture
Global stategic alliance
Interpersonal skills
47. When a business firm engages in social actions because of its obligation to meet certain economic and legal responsibilities
Social obligation
Controlling
Strong cultures
The Autocratic Style
48. Includes monitoring performance comparing it with goals and correcting any significant deviations
Management Styles
Organizing
Controlling
Importing
49. The shared values principles traditions and ways of doing things that influence the way organizational members act
Technology
Attention to detial
Organizational culture
Informational roles
50. Includes motivating employees directing the activites of other selecting the most effective communication channel and resolving conflicts
Agressiveness
Utilitarian view of ethics
Controlling
Leading