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Test your basic knowledge |
Management
Start Test
Study First
Subject
:
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Includes monitoring performance comparing it with goals and correcting any significant deviations
Controlling
Licensing
Franchising
Innovation and risk taking
2. A narrow focus in which managers see thing only through their own eyes and from their own perspective
Stakeholders
Team orientation
Workforce diveristy
Parochiallism
3. Goals - People and Structure
Ethinicity
Rights view of ethics
Three Characteristics of Organizations
Innovation and risk taking
4. Supervisors responsible for directing the day to day activities of non managerial employees
Small Business
First-line managers
Stability
How organizations go global
5. A boundary less world where goods and services are produced and marketed worlwide
Global Village
Theory of justice view of ethics
Global stategic alliance
Outcome orientation
6. Degree to which management decision take into account the effects on people in the organization
Components of the External Environment
The Laissez-Faire Style
People orientation
Strong cultures
7. How much autonomy should be designed into employees jobs - Whether task should be done by individuals or in teams - The degree to which department managers interact with each other
Organizing
Code of ethics
Planning
Social obligation
8. Cultures in which the key values are deeply held and widely shared
Managerial roles
Planning
Strong cultures
Demographics
9. Purchasing materials or labor from around the world wherever it is cheapest
People orientation
Sustainability
Environmental complexity
Global sourcing
10. The manager makes the final decision after gaining feedback from stakeholders; authority is still somewhat centralised; communication is a two way process.
Utilitarian view of ethics
The Consultative Style
Foreign subsidary
Organizing
11. 1st Top Managers 2nd Middle managers 3rd First-Line Managers 4th Non managerial employees.
Environmental complexity
Utilitarian view of ethics
Management levels
Top managers
12. A managers ability to build a power base and establish the right connections
Organization
Top managers
Franchising
Political skills
13. Part-time temporary and contract workers who are available for hire on an as-needed basis
Contingent workforce
Importing
Demographics
Social obligation
14. The manager encourages employees to become actively involved in the decision-making process; authority is decentralised and communication is a two way process.
Scientific management
Technology
The Participative Style
Social responsibility (corporate social responsibility or CSR)
15. A structural arrangement for global organizations that eliminates artificial geographical barries
First-line managers
Joint venture
Transnational (border less) organization
Foreign subsidary
16. An MNC that centralizes management and other decisions in the home country
Global corporation
Effectiveness
Utilitarian view of ethics
Agressiveness
17. When a business firm engages in social actions in response to some popular social need
Management levels
Leading
Social responsivness
The Laissez-Faire Style
18. A companys ability to achieve its business goals and increase long-term shareholder value by integrating economic - environmental and social opportunities into its business strategies
Organization stakeholders
Sustainability
Contingent workforce
Managers
19. Figurehead - leader - liaison
Team orientation
Interpersonal roles
Stability
Transnational (border less) organization
20. Involving people (subordinates and persons outside the organization) and other duties that are ceremonial and symbolic in nature
Agressiveness
Contingent workforce
Interpersonal roles
Informational roles
21. Individuals who are typically responsible for translating goals set by top managers into specific details that lower-level managers wills see get done
Middle Managers
Workforce diveristy
Interpersonal roles
Scientific management
22. The shared values principles traditions and ways of doing things that influence the way organizational members act
Team orientation
The Persuasive Style
Environmental uncertainty
Organizational culture
23. Any equipment tools or operating methods that are designed to make work more efficient
Decisions roles
Conceptual skills
Interpersonal skills
Technology
24. Attention to detail - innovation and risk taking - stability - aggressiveness - team orientation - people orientation - outcome orientation.
Four Management Functions
Dimensions of organizational culture
Management Styles
The Consultative Style
25. Individuals in an organization who direct the activities of others
Managers
Global sourcing
Contingent workforce
People orientation
26. When a business firm engages in social actions because of its obligation to meet certain economic and legal responsibilities
Sustainability
Social obligation
Organizing
Controlling
27. Acquiring products made abroad and selling them domestically
Importing
Joint venture
Race
Theory of justice view of ethics
28. View that says ethical decisions are made in order to respect and protect individual liberties and privileges
Interpersonal roles
Organization stakeholders
The Participative Style
Rights view of ethics
29. View that says ethical decisions are made solely on the basis of their outcomes or consequences
Utilitarian view of ethics
Franchising
Attention to detial
Political skills
30. Employees - customers - unions - social and political action groups - shareholders - competitors - communities - Trade and industry associations - Suppliers - governments - media.
Employee Engagement
Planning
Organizing
Organization stakeholders
31. Minimal Global investment - Global sourcing- exporting and importing - licensing - franchising - strategic alliance - joint venture - foreign subsidiary. - Significant global investment
How organizations go global
The Persuasive Style
Ethics
Global Village
32. Doing things right or getting the most output from the least amount of inputs
Efficency
Leading
Technical skills
Decisional roles
33. Social traits such as ones cultural background or allegiance that are shared by a human population
Ethinicity
Franchising
Technology
Joint venture
34. Job-specific knowledge and techniques needed to perform work tasks
Leading
Efficency
Technical skills
Small Business
35. A set of rules or principles that defines right and wrong conduct
Transnational (border less) organization
Importing
Ethics
Agressiveness
36. Any constituencies in an organizations environment that are affected by that organizations decisions and actions
Technical skills
Decisions roles
Global Village
Stakeholders
37. Managers allow employees to take full responsibility for decisions within their areas; authority is decentralised.
The Consultative Style
Outcome orientation
Informational roles
The Laissez-Faire Style
38. Mentor - dissemination - spokesperson
Planning
Efficency
Informational roles
Environmental uncertainty
39. A formal document that states an organizations primary values and the ethical rules its expects managers and non managerial employees to follow
The Persuasive Style
Controlling
How organizations go global
Code of ethics
40. Benefits that provide a wide range of scheduling options and allow employees more flexibility at work accommodating their needs for work-life balance
Global sourcing
Parochiallism
Family-friendly benifits
Informational roles
41. View that says ethical decisions are made in order to enforce rules fairly and impartially
Stability
Outcome orientation
Theory of justice view of ethics
Efficency
42. Entrepreneur - Disturbance handler - resource allocator - negortiator
Decisions roles
The Autocratic Style
Managers
Stability
43. Autocratic - Persuasive - Consultative - Participative - Laissez-Faire
Family-friendly benifits
Planning
Interpersonal skills
Management Styles
44. The degree of change and complexity in an organizations enviroment
Code of ethics
Four Management Functions
Environmental uncertainty
Demographics
45. Involving collecting receiving and disseminating information
Organizing
Global sourcing
Stability
Informational roles
46. Degree to which employees are aggressive and competitive rather than cooperative
Team orientation
Global corporation
The Participative Style
Agressiveness
47. The degree of risk that plans should contain - Whether plans should be developed by individuals or teams - The degree of environmental scanning in which management will engage
Foreign subsidary
The Laissez-Faire Style
Dimensions of organizational culture
Planning
48. The manager makes decisions alone - but explains the reasons to employees; authority is centralised and communication is one way.
Managers
Social responsibility (corporate social responsibility or CSR)
The Persuasive Style
Interpersonal skills
49. Making products domestically and selling them abroad
Agressiveness
Management levels
Exporting
Conceptual skills
50. Factors forces situations and events outside the organization that affect its performance
Organization
Attention to detial
Team orientation
External factors
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