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Test your basic knowledge |
Management
Start Test
Study First
Subject
:
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. A direct investment in a foreign country that involves setting up a separate and independent facility or office
Managerial roles
Code of ethics
Technology
Foreign subsidary
2. Employees - customers - unions - social and political action groups - shareholders - competitors - communities - Trade and industry associations - Suppliers - governments - media.
Small Business
Utilitarian view of ethics
Organization stakeholders
Family-friendly benifits
3. A formal document that states an organizations primary values and the ethical rules its expects managers and non managerial employees to follow
Code of ethics
Dimensions of organizational culture
Global sourcing
Decisions roles
4. 1st Top Managers 2nd Middle managers 3rd First-Line Managers 4th Non managerial employees.
Organizing
Agressiveness
Management levels
Transnational (border less) organization
5. A companys ability to achieve its business goals and increase long-term shareholder value by integrating economic - environmental and social opportunities into its business strategies
Environmental complexity
Sustainability
Joint venture
Dimensions of organizational culture
6. The view that managers are directly responsible for an organizations success or failure
Planning
The Consultative Style
Omnipotent view of management
Interpersonal skills
7. Minimal Global investment - Global sourcing- exporting and importing - licensing - franchising - strategic alliance - joint venture - foreign subsidiary. - Significant global investment
Agressiveness
Leading
How organizations go global
Rights view of ethics
8. Economic - Global - Political/Legal - Socio cultural - Technological - demographics. In the middle THE ORGANIZATION`
People orientation
Foreign subsidary
Efficency
Components of the External Environment
9. Cultures in which the key values are deeply held and widely shared
External factors
Components of the External Environment
Planning
Strong cultures
10. View that says ethical decisions are made in order to enforce rules fairly and impartially
The Consultative Style
First-line managers
Strong cultures
Theory of justice view of ethics
11. Social traits such as ones cultural background or allegiance that are shared by a human population
Leading
Managerial roles
Ethinicity
Multinational corporation (MNC)
12. Supervisors responsible for directing the day to day activities of non managerial employees
Rights view of ethics
The Consultative Style
Environmental complexity
First-line managers
13. When a business firm engages in social actions because of its obligation to meet certain economic and legal responsibilities
Stakeholders
Innovation and risk taking
Top managers
Social obligation
14. Individuals who are responsible for making decisions about the direction of the organization and establishing policies that affect all organizational memebers
Top managers
Contingent workforce
Management
Planning
15. Figurehead - leader - liaison
Managers
Three Characteristics of Organizations
Employee Engagement
Interpersonal roles
16. The view that much of an organizations success or failure is due to external forces outside managers control
Symbolic view of management
How organizations go global
Interpersonal skills
Stability
17. A narrow focus in which managers see thing only through their own eyes and from their own perspective
Organizing
Parochiallism
Components of the External Environment
Code of ethics
18. The manager makes decisions alone - but explains the reasons to employees; authority is centralised and communication is one way.
The Persuasive Style
Decisional roles
Conceptual skills
Ethics
19. The manager makes the final decision after gaining feedback from stakeholders; authority is still somewhat centralised; communication is a two way process.
Social obligation
Family-friendly benifits
How organizations go global
The Consultative Style
20. A managers ability to work with understand mentor and motivate other both individually and in groups
Race
The Laissez-Faire Style
Interpersonal skills
Outcome orientation
21. Any type of international company that maintains operations in multiple countries
Multinational corporation (MNC)
How organizations go global
First-line managers
Sustainability
22. The degree to which managers are concerned with increasing employee job satisfaction - What leadership styles are appropriate - Whether all disagreements--even constructive ones--should be eliminated
Controlling
Innovation and risk taking
Franchising
Leading
23. The degree of change and complexity in an organizations enviroment
Environmental uncertainty
Small Business
Employee Engagement
Stakeholders
24. Individuals who are typically responsible for translating goals set by top managers into specific details that lower-level managers wills see get done
Omnipotent view of management
Controlling
Middle Managers
Franchising
25. People who work directly on a job or task and have no responsibility for overseeing the work of others
Middle Managers
Non managerial employees
Theory of justice view of ethics
Small Business
26. Purchasing materials or labor from around the world wherever it is cheapest
Global sourcing
Planning
Environmental uncertainty
Sustainability
27. Degree to which managers focus on results or outcomes rather than on how these outcomes are achived
Three Characteristics of Organizations
Family-friendly benifits
Outcome orientation
People orientation
28. Whether to impose external controls or allow employees to control their own actions - What criteria should be emphasized in employee performance evaluations - What repercussions will occur from exceeding ones budget
Global corporation
Controlling
Strong cultures
Family-friendly benifits
29. The number of components in an organizations environment and the extent of knowledge that the organizations has about those components
Licensing
Middle Managers
Effectiveness
Environmental complexity
30. Attention to detail - innovation and risk taking - stability - aggressiveness - team orientation - people orientation - outcome orientation.
Planning
Dimensions of organizational culture
Global Village
Workforce diveristy
31. Part-time temporary and contract workers who are available for hire on an as-needed basis
The Laissez-Faire Style
Decisional roles
Contingent workforce
Informational roles
32. Making products domestically and selling them abroad
Exporting
Conceptual skills
Stakeholders
Technology
33. Doing things right or getting the most output from the least amount of inputs
Efficency
External factors
Leading
Four Management Functions
34. How much autonomy should be designed into employees jobs - Whether task should be done by individuals or in teams - The degree to which department managers interact with each other
Technical skills
Managerial roles
Organizing
The Participative Style
35. A managers ability to analyze and diagnose complex situations
Outcome orientation
Management Styles
Four Management Functions
Conceptual skills
36. View that says ethical decisions are made solely on the basis of their outcomes or consequences
People orientation
The Persuasive Style
Race
Utilitarian view of ethics
37. Any equipment tools or operating methods that are designed to make work more efficient
Technology
Exporting
Multi domestic corporation
Decisional roles
38. The manager encourages employees to become actively involved in the decision-making process; authority is decentralised and communication is a two way process.
Management
Parochiallism
The Participative Style
Conceptual skills
39. Degree to which employees are aggressive and competitive rather than cooperative
Agressiveness
Informational roles
Three Characteristics of Organizations
Environmental uncertainty
40. Goals - People and Structure
Management Styles
Leading
Three Characteristics of Organizations
Foreign subsidary
41. An MNC that centralizes management and other decisions in the home country
Foreign subsidary
Contingent workforce
Environmental complexity
Global corporation
42. Involving collecting receiving and disseminating information
Management levels
Organizational culture
The Consultative Style
Informational roles
43. Includes determining what tasks are to be done who is to do them how the tasks are to be grouped whop reports to whom and who will make decisions
Interpersonal skills
Global sourcing
Management levels
Organizing
44. The degree of risk that plans should contain - Whether plans should be developed by individuals or teams - The degree of environmental scanning in which management will engage
Theory of justice view of ethics
Stability
Race
Planning
45. Degree to which employees are encouraged to be innovative and take risks
First-line managers
Theory of justice view of ethics
The Laissez-Faire Style
Innovation and risk taking
46. Doing the right things or completing activities so that organizational goals are attained
Informational roles
Effectiveness
Environmental uncertainty
Scientific management
47. The characteristics of a population used for purposes of social stuidies
Organizing
Demographics
Global stategic alliance
Managers
48. The manager makes all decisions alone - with centralised authority and one-way communication.
The Autocratic Style
Team orientation
Components of the External Environment
Agressiveness
49. Entailing making decisions or choices
People orientation
Employee Engagement
Licensing
Decisional roles
50. Managers allow employees to take full responsibility for decisions within their areas; authority is decentralised.
Leading
Three Characteristics of Organizations
Environmental complexity
The Laissez-Faire Style