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Test your basic knowledge |
Management
Start Test
Study First
Subject
:
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. 1st Top Managers 2nd Middle managers 3rd First-Line Managers 4th Non managerial employees.
Management levels
Managers
Organization stakeholders
Informational roles
2. Cultures in which the key values are deeply held and widely shared
Effectiveness
Small Business
Social responsibility (corporate social responsibility or CSR)
Strong cultures
3. Involving people (subordinates and persons outside the organization) and other duties that are ceremonial and symbolic in nature
Interpersonal roles
Franchising
Non managerial employees
Environmental uncertainty
4. Whether to impose external controls or allow employees to control their own actions - What criteria should be emphasized in employee performance evaluations - What repercussions will occur from exceeding ones budget
Three Characteristics of Organizations
Decisional roles
Controlling
Innovation and risk taking
5. The degree to which managers are concerned with increasing employee job satisfaction - What leadership styles are appropriate - Whether all disagreements--even constructive ones--should be eliminated
Social obligation
Rights view of ethics
Stakeholders
Leading
6. How much autonomy should be designed into employees jobs - Whether task should be done by individuals or in teams - The degree to which department managers interact with each other
Organizing
Planning
Team orientation
Attention to detial
7. The view that much of an organizations success or failure is due to external forces outside managers control
External factors
Stability
Symbolic view of management
Management levels
8. Specific categories of managerial behavior often grouped around interpersonal relationships information transfer and decision making
Top managers
Interpersonal roles
Agressiveness
Managerial roles
9. An agreement in which an organization gives another the right for a fee to make or sell its products using its technology or product specifications
Organizational culture
Organization stakeholders
Licensing
Social responsibility (corporate social responsibility or CSR)
10. A boundary less world where goods and services are produced and marketed worlwide
Importing
Technology
Global Village
Management
11. View that says ethical decisions are made solely on the basis of their outcomes or consequences
People orientation
First-line managers
Utilitarian view of ethics
How organizations go global
12. When a business firm engages in social actions because of its obligation to meet certain economic and legal responsibilities
Employee Engagement
Managers
Exporting
Social obligation
13. Includes monitoring performance comparing it with goals and correcting any significant deviations
Global stategic alliance
Organization
Parochiallism
Controlling
14. A formal document that states an organizations primary values and the ethical rules its expects managers and non managerial employees to follow
Code of ethics
Global corporation
Decisional roles
Controlling
15. Making products domestically and selling them abroad
External factors
Exporting
Small Business
Ethinicity
16. Figurehead - leader - liaison
Interpersonal roles
Workforce diveristy
Management
Technology
17. An independent business having fewer than 500 employees that doesn't necessarily engage in any new or innovative practices and has relatively little impact on its industry
Small Business
Non managerial employees
Controlling
Effectiveness
18. An MNC that centralizes management and other decisions in the home country
Controlling
Global corporation
Sustainability
Social responsibility (corporate social responsibility or CSR)
19. People who work directly on a job or task and have no responsibility for overseeing the work of others
Strong cultures
Attention to detial
Non managerial employees
Political skills
20. Individuals who are typically responsible for translating goals set by top managers into specific details that lower-level managers wills see get done
Interpersonal roles
Middle Managers
Three Characteristics of Organizations
Code of ethics
21. Includes motivating employees directing the activites of other selecting the most effective communication channel and resolving conflicts
Stakeholders
Leading
Licensing
The Laissez-Faire Style
22. Individuals who are responsible for making decisions about the direction of the organization and establishing policies that affect all organizational memebers
Top managers
Stakeholders
Attention to detial
Middle Managers
23. Any equipment tools or operating methods that are designed to make work more efficient
Outcome orientation
Transnational (border less) organization
Organization
Technology
24. Degree to which employees are expected to exhibit precision analysis and attention to detial
Attention to detial
Informational roles
The Laissez-Faire Style
Controlling
25. Ways in which people in a workforce are similar and different from one another in terms of gender age race sexual orientation ethnicity cultural background and physical abilities and dissablities
Technical skills
Multinational corporation (MNC)
Stakeholders
Workforce diveristy
26. Benefits that provide a wide range of scheduling options and allow employees more flexibility at work accommodating their needs for work-life balance
Family-friendly benifits
Employee Engagement
Strong cultures
Ethics
27. Factors forces situations and events outside the organization that affect its performance
Organization stakeholders
Utilitarian view of ethics
External factors
Informational roles
28. Supervisors responsible for directing the day to day activities of non managerial employees
Utilitarian view of ethics
Employee Engagement
Franchising
First-line managers
29. Acquiring products made abroad and selling them domestically
Importing
Exporting
Race
Stakeholders
30. Any type of international company that maintains operations in multiple countries
Exporting
Innovation and risk taking
Multinational corporation (MNC)
External factors
31. Mentor - dissemination - spokesperson
Sustainability
Informational roles
Joint venture
Agressiveness
32. A specific type of strategic alliance in which the partners agree to form a separate independent organization for some business purpose.
Joint venture
Multinational corporation (MNC)
Scientific management
Employee Engagement
33. Degree to which employees are aggressive and competitive rather than cooperative
Interpersonal roles
Agressiveness
Contingent workforce
Utilitarian view of ethics
34. Autocratic - Persuasive - Consultative - Participative - Laissez-Faire
Ethinicity
Global sourcing
The Participative Style
Management Styles
35. Any constituencies in an organizations environment that are affected by that organizations decisions and actions
Stakeholders
Agressiveness
Social responsivness
Social responsibility (corporate social responsibility or CSR)
36. Entrepreneur - Disturbance handler - resource allocator - negortiator
Decisions roles
Planning
Licensing
Franchising
37. A structural arrangement for global organizations that eliminates artificial geographical barries
Technical skills
The Persuasive Style
Theory of justice view of ethics
Transnational (border less) organization
38. The degree of risk that plans should contain - Whether plans should be developed by individuals or teams - The degree of environmental scanning in which management will engage
Workforce diveristy
Planning
Technology
Utilitarian view of ethics
39. An MNC that decentralizes management and other decisions to the local country where its doing business
Multinational corporation (MNC)
Race
Multi domestic corporation
Leading
40. Planning - Organizing - Leading - Controlling Middle ACHIEVING THE ORGANIZATIONS STATES PURPOSE.
Scientific management
Planning
Contingent workforce
Four Management Functions
41. The number of components in an organizations environment and the extent of knowledge that the organizations has about those components
Environmental complexity
Efficency
Effectiveness
Workforce diveristy
42. Includes defining goals establishing strategy and developing plans to coordinate activites
Workforce diveristy
Planning
Small Business
Stability
43. Doing things right or getting the most output from the least amount of inputs
Organizing
Transnational (border less) organization
Efficency
Race
44. The characteristics of a population used for purposes of social stuidies
Informational roles
Demographics
Conceptual skills
Strong cultures
45. Degree to which management decision take into account the effects on people in the organization
Ethinicity
Small Business
People orientation
Informational roles
46. Degree to which employees are encouraged to be innovative and take risks
Innovation and risk taking
Components of the External Environment
Ethinicity
Theory of justice view of ethics
47. The manager encourages employees to become actively involved in the decision-making process; authority is decentralised and communication is a two way process.
Social responsibility (corporate social responsibility or CSR)
Dimensions of organizational culture
The Participative Style
Planning
48. Degree to which work is organized around team rather than individuals
Utilitarian view of ethics
Demographics
Team orientation
Conceptual skills
49. A managers ability to analyze and diagnose complex situations
People orientation
Environmental uncertainty
Conceptual skills
Informational roles
50. Social traits such as ones cultural background or allegiance that are shared by a human population
Ethinicity
Multinational corporation (MNC)
Global sourcing
Utilitarian view of ethics