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Test your basic knowledge |
Management
Start Test
Study First
Subject
:
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. The degree to which managers are concerned with increasing employee job satisfaction - What leadership styles are appropriate - Whether all disagreements--even constructive ones--should be eliminated
Components of the External Environment
Leading
Licensing
Theory of justice view of ethics
2. Autocratic - Persuasive - Consultative - Participative - Laissez-Faire
Management Styles
Multi domestic corporation
Organization stakeholders
Three Characteristics of Organizations
3. Includes determining what tasks are to be done who is to do them how the tasks are to be grouped whop reports to whom and who will make decisions
Organizing
Global stategic alliance
Leading
Transnational (border less) organization
4. Any constituencies in an organizations environment that are affected by that organizations decisions and actions
Stakeholders
Exporting
Interpersonal roles
Transnational (border less) organization
5. Doing things right or getting the most output from the least amount of inputs
Components of the External Environment
Leading
Efficency
Innovation and risk taking
6. A set of rules or principles that defines right and wrong conduct
Ethics
Managerial roles
Informational roles
Franchising
7. Cultures in which the key values are deeply held and widely shared
Strong cultures
Controlling
Foreign subsidary
Environmental complexity
8. View that says ethical decisions are made in order to enforce rules fairly and impartially
Employee Engagement
Interpersonal roles
Small Business
Theory of justice view of ethics
9. A specific type of strategic alliance in which the partners agree to form a separate independent organization for some business purpose.
Joint venture
Management levels
Foreign subsidary
Components of the External Environment
10. The number of components in an organizations environment and the extent of knowledge that the organizations has about those components
Environmental complexity
Innovation and risk taking
Efficency
Organization
11. The use of scientific methods to define the "one best way" for a job to be done - Frederick Winslow Taylor.
Scientific management
Leading
The Participative Style
Top managers
12. A business firms intention beyond its legal and economic obligations to do the right things act in ways that are good for society
People orientation
Symbolic view of management
Social obligation
Social responsibility (corporate social responsibility or CSR)
13. Individuals in an organization who direct the activities of others
People orientation
Global sourcing
Managers
Rights view of ethics
14. Economic - Global - Political/Legal - Socio cultural - Technological - demographics. In the middle THE ORGANIZATION`
Components of the External Environment
Effectiveness
Management levels
Interpersonal roles
15. 1st Top Managers 2nd Middle managers 3rd First-Line Managers 4th Non managerial employees.
Organizing
Three Characteristics of Organizations
The Laissez-Faire Style
Management levels
16. Includes monitoring performance comparing it with goals and correcting any significant deviations
Controlling
Leading
Demographics
Interpersonal skills
17. Purchasing materials or labor from around the world wherever it is cheapest
Managers
Global sourcing
Conceptual skills
Organizational culture
18. The process of getting things done effectively efficiently through and with other people
Team orientation
Strong cultures
First-line managers
Management
19. View that says ethical decisions are made solely on the basis of their outcomes or consequences
Four Management Functions
Utilitarian view of ethics
Components of the External Environment
Agressiveness
20. Involving collecting receiving and disseminating information
Political skills
Joint venture
Informational roles
Workforce diveristy
21. Specific categories of managerial behavior often grouped around interpersonal relationships information transfer and decision making
Controlling
Non managerial employees
Managerial roles
The Laissez-Faire Style
22. Benefits that provide a wide range of scheduling options and allow employees more flexibility at work accommodating their needs for work-life balance
Organizational culture
Components of the External Environment
Non managerial employees
Family-friendly benifits
23. Includes motivating employees directing the activites of other selecting the most effective communication channel and resolving conflicts
Leading
Exporting
First-line managers
Controlling
24. Degree to which employees are aggressive and competitive rather than cooperative
Organizing
Organization stakeholders
Agressiveness
Multinational corporation (MNC)
25. An MNC that centralizes management and other decisions in the home country
Global corporation
Controlling
Decisional roles
External factors
26. Figurehead - leader - liaison
Foreign subsidary
Workforce diveristy
Interpersonal roles
Strong cultures
27. Includes defining goals establishing strategy and developing plans to coordinate activites
Planning
Global corporation
Ethinicity
Agressiveness
28. A managers ability to work with understand mentor and motivate other both individually and in groups
Social responsivness
Interpersonal skills
Political skills
Workforce diveristy
29. The biological heritage (including physical characteristics such as ones skin color and associated traits that people use to identify themselves
The Persuasive Style
Informational roles
Race
Small Business
30. A managers ability to analyze and diagnose complex situations
Conceptual skills
Transnational (border less) organization
Managers
Planning
31. Factors forces situations and events outside the organization that affect its performance
The Participative Style
Global sourcing
Management Styles
External factors
32. Making products domestically and selling them abroad
Exporting
Family-friendly benifits
How organizations go global
Informational roles
33. Part-time temporary and contract workers who are available for hire on an as-needed basis
Informational roles
Small Business
Attention to detial
Contingent workforce
34. The manager encourages employees to become actively involved in the decision-making process; authority is decentralised and communication is a two way process.
Planning
Attention to detial
The Participative Style
Technology
35. Supervisors responsible for directing the day to day activities of non managerial employees
First-line managers
Informational roles
Decisional roles
Rights view of ethics
36. A narrow focus in which managers see thing only through their own eyes and from their own perspective
Utilitarian view of ethics
Ethinicity
Parochiallism
Organizing
37. The manager makes the final decision after gaining feedback from stakeholders; authority is still somewhat centralised; communication is a two way process.
Licensing
Agressiveness
Ethinicity
The Consultative Style
38. A systematic arrangement of people brought together to accomplish some specific purpose
Controlling
Organization
Organizational culture
Stakeholders
39. Entailing making decisions or choices
Interpersonal roles
Theory of justice view of ethics
Decisional roles
Environmental complexity
40. The view that much of an organizations success or failure is due to external forces outside managers control
Components of the External Environment
Symbolic view of management
Interpersonal roles
The Consultative Style
41. When a business firm engages in social actions because of its obligation to meet certain economic and legal responsibilities
First-line managers
Middle Managers
Outcome orientation
Social obligation
42. Doing the right things or completing activities so that organizational goals are attained
Components of the External Environment
Management levels
Effectiveness
The Laissez-Faire Style
43. An agreement in which an organization gives other organization the right for a fee to use its name and operating methods
Dimensions of organizational culture
Franchising
Social responsivness
Organizing
44. The degree of change and complexity in an organizations enviroment
Transnational (border less) organization
Environmental uncertainty
The Consultative Style
Contingent workforce
45. Job-specific knowledge and techniques needed to perform work tasks
Global stategic alliance
The Persuasive Style
Social responsivness
Technical skills
46. A partnership between an organization and a foreign company partners in which both share resources and knowledge in developing new products of building production facilities.
Three Characteristics of Organizations
Social responsibility (corporate social responsibility or CSR)
Political skills
Global stategic alliance
47. Mentor - dissemination - spokesperson
Informational roles
Conceptual skills
Management
The Participative Style
48. Minimal Global investment - Global sourcing- exporting and importing - licensing - franchising - strategic alliance - joint venture - foreign subsidiary. - Significant global investment
Social obligation
Race
Interpersonal skills
How organizations go global
49. A formal document that states an organizations primary values and the ethical rules its expects managers and non managerial employees to follow
Top managers
Controlling
Code of ethics
Team orientation
50. Goals - People and Structure
Three Characteristics of Organizations
Interpersonal skills
Non managerial employees
Foreign subsidary