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Test your basic knowledge |
Management
Start Test
Study First
Subject
:
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Any constituencies in an organizations environment that are affected by that organizations decisions and actions
Stakeholders
Outcome orientation
Utilitarian view of ethics
Interpersonal roles
2. Cultures in which the key values are deeply held and widely shared
Management Styles
Franchising
Strong cultures
Ethics
3. A companys ability to achieve its business goals and increase long-term shareholder value by integrating economic - environmental and social opportunities into its business strategies
Sustainability
Ethinicity
Decisional roles
Components of the External Environment
4. A partnership between an organization and a foreign company partners in which both share resources and knowledge in developing new products of building production facilities.
Three Characteristics of Organizations
Global stategic alliance
Outcome orientation
Leading
5. The degree to which managers are concerned with increasing employee job satisfaction - What leadership styles are appropriate - Whether all disagreements--even constructive ones--should be eliminated
Leading
Environmental complexity
Exporting
Attention to detial
6. Degree to which employees are expected to exhibit precision analysis and attention to detial
Attention to detial
Leading
Stakeholders
Management Styles
7. A managers ability to analyze and diagnose complex situations
Global corporation
Workforce diveristy
Conceptual skills
Four Management Functions
8. The view that managers are directly responsible for an organizations success or failure
Organizing
Non managerial employees
Omnipotent view of management
Environmental uncertainty
9. View that says ethical decisions are made in order to respect and protect individual liberties and privileges
The Consultative Style
Franchising
Symbolic view of management
Rights view of ethics
10. Goals - People and Structure
Organization stakeholders
Exporting
Three Characteristics of Organizations
Organizational culture
11. Involving collecting receiving and disseminating information
Licensing
Three Characteristics of Organizations
Informational roles
Interpersonal roles
12. An agreement in which an organization gives other organization the right for a fee to use its name and operating methods
External factors
Planning
Franchising
Ethics
13. Ways in which people in a workforce are similar and different from one another in terms of gender age race sexual orientation ethnicity cultural background and physical abilities and dissablities
Four Management Functions
Managers
Workforce diveristy
Organization stakeholders
14. Economic - Global - Political/Legal - Socio cultural - Technological - demographics. In the middle THE ORGANIZATION`
The Consultative Style
Managerial roles
Decisions roles
Components of the External Environment
15. People who work directly on a job or task and have no responsibility for overseeing the work of others
Technical skills
Stakeholders
Middle Managers
Non managerial employees
16. A boundary less world where goods and services are produced and marketed worlwide
External factors
Technology
Global Village
Controlling
17. Making products domestically and selling them abroad
Franchising
Strong cultures
Exporting
Efficency
18. Degree to which managers focus on results or outcomes rather than on how these outcomes are achived
Sustainability
Top managers
The Persuasive Style
Outcome orientation
19. Individuals who are typically responsible for translating goals set by top managers into specific details that lower-level managers wills see get done
Middle Managers
Stability
Demographics
Social obligation
20. A business firms intention beyond its legal and economic obligations to do the right things act in ways that are good for society
Social responsibility (corporate social responsibility or CSR)
Scientific management
Demographics
Efficency
21. Factors forces situations and events outside the organization that affect its performance
Race
Franchising
Leading
External factors
22. Minimal Global investment - Global sourcing- exporting and importing - licensing - franchising - strategic alliance - joint venture - foreign subsidiary. - Significant global investment
How organizations go global
First-line managers
Foreign subsidary
External factors
23. Planning - Organizing - Leading - Controlling Middle ACHIEVING THE ORGANIZATIONS STATES PURPOSE.
Omnipotent view of management
Theory of justice view of ethics
Four Management Functions
Controlling
24. How much autonomy should be designed into employees jobs - Whether task should be done by individuals or in teams - The degree to which department managers interact with each other
The Persuasive Style
Agressiveness
Management
Organizing
25. The manager makes all decisions alone - with centralised authority and one-way communication.
Organizational culture
Technology
The Autocratic Style
Code of ethics
26. A structural arrangement for global organizations that eliminates artificial geographical barries
Demographics
Multi domestic corporation
Decisional roles
Transnational (border less) organization
27. A systematic arrangement of people brought together to accomplish some specific purpose
Organization
Planning
Controlling
Code of ethics
28. Degree to which management decision take into account the effects on people in the organization
People orientation
Technology
Team orientation
Transnational (border less) organization
29. Degree to which employees are encouraged to be innovative and take risks
Environmental uncertainty
Innovation and risk taking
Social responsibility (corporate social responsibility or CSR)
Decisional roles
30. View that says ethical decisions are made solely on the basis of their outcomes or consequences
The Autocratic Style
Informational roles
Management
Utilitarian view of ethics
31. The characteristics of a population used for purposes of social stuidies
Demographics
Global sourcing
Scientific management
Environmental uncertainty
32. Attention to detail - innovation and risk taking - stability - aggressiveness - team orientation - people orientation - outcome orientation.
Rights view of ethics
Dimensions of organizational culture
Three Characteristics of Organizations
Contingent workforce
33. The process of getting things done effectively efficiently through and with other people
Innovation and risk taking
Management
Management levels
Theory of justice view of ethics
34. Employees - customers - unions - social and political action groups - shareholders - competitors - communities - Trade and industry associations - Suppliers - governments - media.
Organization stakeholders
Organizational culture
Technical skills
Environmental uncertainty
35. Degree to which employees are aggressive and competitive rather than cooperative
Agressiveness
How organizations go global
Symbolic view of management
Outcome orientation
36. Purchasing materials or labor from around the world wherever it is cheapest
Global sourcing
Theory of justice view of ethics
Employee Engagement
Contingent workforce
37. Doing things right or getting the most output from the least amount of inputs
Employee Engagement
Foreign subsidary
Decisional roles
Efficency
38. Entrepreneur - Disturbance handler - resource allocator - negortiator
Social responsibility (corporate social responsibility or CSR)
Decisions roles
Global sourcing
Innovation and risk taking
39. View that says ethical decisions are made in order to enforce rules fairly and impartially
Managers
Stakeholders
Employee Engagement
Theory of justice view of ethics
40. A narrow focus in which managers see thing only through their own eyes and from their own perspective
Non managerial employees
Multi domestic corporation
Parochiallism
Symbolic view of management
41. Specific categories of managerial behavior often grouped around interpersonal relationships information transfer and decision making
Sustainability
Managerial roles
Technical skills
Planning
42. The degree of risk that plans should contain - Whether plans should be developed by individuals or teams - The degree of environmental scanning in which management will engage
Planning
Global stategic alliance
Small Business
Agressiveness
43. Includes monitoring performance comparing it with goals and correcting any significant deviations
Dimensions of organizational culture
Environmental uncertainty
Controlling
Agressiveness
44. Any type of international company that maintains operations in multiple countries
Technology
Interpersonal roles
Multinational corporation (MNC)
Contingent workforce
45. Managers allow employees to take full responsibility for decisions within their areas; authority is decentralised.
Technology
The Laissez-Faire Style
Organization stakeholders
Outcome orientation
46. Whether to impose external controls or allow employees to control their own actions - What criteria should be emphasized in employee performance evaluations - What repercussions will occur from exceeding ones budget
Four Management Functions
Controlling
Contingent workforce
Symbolic view of management
47. Degree to which organizational decisions and actions emphasize maintaining the status quo
Organizing
Planning
Family-friendly benifits
Stability
48. The manager makes the final decision after gaining feedback from stakeholders; authority is still somewhat centralised; communication is a two way process.
Organizing
Social obligation
The Consultative Style
Conceptual skills
49. Mentor - dissemination - spokesperson
Informational roles
Omnipotent view of management
Global stategic alliance
Global sourcing
50. The use of scientific methods to define the "one best way" for a job to be done - Frederick Winslow Taylor.
Organizing
Agressiveness
Franchising
Scientific management