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Test your basic knowledge |
Management
Start Test
Study First
Subject
:
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Includes motivating employees directing the activites of other selecting the most effective communication channel and resolving conflicts
Organization stakeholders
Leading
Components of the External Environment
Environmental uncertainty
2. An independent business having fewer than 500 employees that doesn't necessarily engage in any new or innovative practices and has relatively little impact on its industry
Small Business
Interpersonal roles
The Laissez-Faire Style
Agressiveness
3. The manager makes all decisions alone - with centralised authority and one-way communication.
Organizational culture
Rights view of ethics
The Autocratic Style
Global sourcing
4. An MNC that decentralizes management and other decisions to the local country where its doing business
Interpersonal roles
Multi domestic corporation
Race
Joint venture
5. A managers ability to build a power base and establish the right connections
Global corporation
The Laissez-Faire Style
Political skills
The Participative Style
6. Involving people (subordinates and persons outside the organization) and other duties that are ceremonial and symbolic in nature
Decisions roles
Leading
Organizing
Interpersonal roles
7. When a business firm engages in social actions in response to some popular social need
Organization stakeholders
Team orientation
Stability
Social responsivness
8. A formal document that states an organizations primary values and the ethical rules its expects managers and non managerial employees to follow
Contingent workforce
Code of ethics
Planning
Environmental uncertainty
9. Job-specific knowledge and techniques needed to perform work tasks
Planning
Interpersonal roles
Technical skills
Managers
10. The degree to which managers are concerned with increasing employee job satisfaction - What leadership styles are appropriate - Whether all disagreements--even constructive ones--should be eliminated
Code of ethics
Scientific management
Leading
Strong cultures
11. Ways in which people in a workforce are similar and different from one another in terms of gender age race sexual orientation ethnicity cultural background and physical abilities and dissablities
Interpersonal skills
Workforce diveristy
Components of the External Environment
Interpersonal roles
12. Degree to which employees are encouraged to be innovative and take risks
Technical skills
The Autocratic Style
Innovation and risk taking
Political skills
13. View that says ethical decisions are made in order to enforce rules fairly and impartially
Theory of justice view of ethics
Global corporation
Small Business
Joint venture
14. How much autonomy should be designed into employees jobs - Whether task should be done by individuals or in teams - The degree to which department managers interact with each other
Organizing
Small Business
Multinational corporation (MNC)
Employee Engagement
15. The shared values principles traditions and ways of doing things that influence the way organizational members act
Organizational culture
Top managers
Environmental complexity
Planning
16. The characteristics of a population used for purposes of social stuidies
Political skills
Social obligation
Demographics
Family-friendly benifits
17. View that says ethical decisions are made in order to respect and protect individual liberties and privileges
Managers
Rights view of ethics
Team orientation
Controlling
18. Whether to impose external controls or allow employees to control their own actions - What criteria should be emphasized in employee performance evaluations - What repercussions will occur from exceeding ones budget
Interpersonal skills
Interpersonal roles
People orientation
Controlling
19. When employees are connected to satisfied with and enthusiastic about their jobs
Parochiallism
Efficency
The Persuasive Style
Employee Engagement
20. Doing things right or getting the most output from the least amount of inputs
The Autocratic Style
Efficency
Conceptual skills
Attention to detial
21. Part-time temporary and contract workers who are available for hire on an as-needed basis
Decisional roles
Environmental complexity
Contingent workforce
Stability
22. The manager encourages employees to become actively involved in the decision-making process; authority is decentralised and communication is a two way process.
Efficency
The Participative Style
Management Styles
Planning
23. Any equipment tools or operating methods that are designed to make work more efficient
Top managers
Team orientation
Technology
How organizations go global
24. Individuals who are responsible for making decisions about the direction of the organization and establishing policies that affect all organizational memebers
Global stategic alliance
Family-friendly benifits
Top managers
Ethinicity
25. A set of rules or principles that defines right and wrong conduct
Employee Engagement
Licensing
Social obligation
Ethics
26. A narrow focus in which managers see thing only through their own eyes and from their own perspective
How organizations go global
Parochiallism
Ethinicity
Race
27. A companys ability to achieve its business goals and increase long-term shareholder value by integrating economic - environmental and social opportunities into its business strategies
Management Styles
Small Business
Organizing
Sustainability
28. Social traits such as ones cultural background or allegiance that are shared by a human population
Interpersonal skills
Employee Engagement
Effectiveness
Ethinicity
29. The biological heritage (including physical characteristics such as ones skin color and associated traits that people use to identify themselves
The Laissez-Faire Style
Efficency
Race
Parochiallism
30. Planning - Organizing - Leading - Controlling Middle ACHIEVING THE ORGANIZATIONS STATES PURPOSE.
Four Management Functions
Management Styles
Planning
Decisional roles
31. Autocratic - Persuasive - Consultative - Participative - Laissez-Faire
Sustainability
Management Styles
Technology
Informational roles
32. A direct investment in a foreign country that involves setting up a separate and independent facility or office
Decisions roles
The Participative Style
Dimensions of organizational culture
Foreign subsidary
33. Minimal Global investment - Global sourcing- exporting and importing - licensing - franchising - strategic alliance - joint venture - foreign subsidiary. - Significant global investment
Management Styles
How organizations go global
First-line managers
Interpersonal roles
34. Entrepreneur - Disturbance handler - resource allocator - negortiator
Decisions roles
Controlling
Components of the External Environment
Symbolic view of management
35. Employees - customers - unions - social and political action groups - shareholders - competitors - communities - Trade and industry associations - Suppliers - governments - media.
Organization stakeholders
Ethinicity
Organization
Global stategic alliance
36. Attention to detail - innovation and risk taking - stability - aggressiveness - team orientation - people orientation - outcome orientation.
Employee Engagement
Agressiveness
Dimensions of organizational culture
Interpersonal skills
37. A managers ability to analyze and diagnose complex situations
Dimensions of organizational culture
Conceptual skills
Licensing
Organization stakeholders
38. A specific type of strategic alliance in which the partners agree to form a separate independent organization for some business purpose.
Exporting
Organization stakeholders
Joint venture
Informational roles
39. Individuals who are typically responsible for translating goals set by top managers into specific details that lower-level managers wills see get done
Political skills
Interpersonal skills
Managerial roles
Middle Managers
40. A managers ability to work with understand mentor and motivate other both individually and in groups
Technology
Global stategic alliance
Interpersonal skills
Leading
41. Degree to which employees are aggressive and competitive rather than cooperative
Agressiveness
Management levels
Family-friendly benifits
Conceptual skills
42. A business firms intention beyond its legal and economic obligations to do the right things act in ways that are good for society
Social responsibility (corporate social responsibility or CSR)
Environmental uncertainty
Franchising
Strong cultures
43. The degree of risk that plans should contain - Whether plans should be developed by individuals or teams - The degree of environmental scanning in which management will engage
Managerial roles
Planning
Components of the External Environment
The Consultative Style
44. People who work directly on a job or task and have no responsibility for overseeing the work of others
Environmental complexity
Informational roles
Non managerial employees
Employee Engagement
45. Includes defining goals establishing strategy and developing plans to coordinate activites
Organization stakeholders
Planning
Components of the External Environment
How organizations go global
46. A systematic arrangement of people brought together to accomplish some specific purpose
Organization
Code of ethics
Parochiallism
Technology
47. Involving collecting receiving and disseminating information
Informational roles
Foreign subsidary
Symbolic view of management
Planning
48. Degree to which managers focus on results or outcomes rather than on how these outcomes are achived
Omnipotent view of management
Outcome orientation
Technical skills
Interpersonal roles
49. View that says ethical decisions are made solely on the basis of their outcomes or consequences
Global stategic alliance
Utilitarian view of ethics
Organization stakeholders
Organization
50. Mentor - dissemination - spokesperson
Outcome orientation
Social responsivness
Informational roles
Organizing