SUBJECTS
|
BROWSE
|
CAREER CENTER
|
POPULAR
|
JOIN
|
LOGIN
Business Skills
|
Soft Skills
|
Basic Literacy
|
Certifications
About
|
Help
|
Privacy
|
Terms
|
Email
Search
Test your basic knowledge |
Management
Start Test
Study First
Subject
:
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. A boundary less world where goods and services are produced and marketed worlwide
Global Village
Effectiveness
External factors
Dimensions of organizational culture
2. A specific type of strategic alliance in which the partners agree to form a separate independent organization for some business purpose.
The Participative Style
External factors
Leading
Joint venture
3. View that says ethical decisions are made solely on the basis of their outcomes or consequences
Theory of justice view of ethics
Global Village
Rights view of ethics
Utilitarian view of ethics
4. People who work directly on a job or task and have no responsibility for overseeing the work of others
Non managerial employees
Environmental uncertainty
Components of the External Environment
Licensing
5. The number of components in an organizations environment and the extent of knowledge that the organizations has about those components
Environmental complexity
Planning
Rights view of ethics
The Participative Style
6. 1st Top Managers 2nd Middle managers 3rd First-Line Managers 4th Non managerial employees.
Technical skills
Rights view of ethics
Managerial roles
Management levels
7. Includes motivating employees directing the activites of other selecting the most effective communication channel and resolving conflicts
Leading
Dimensions of organizational culture
Planning
Demographics
8. Ways in which people in a workforce are similar and different from one another in terms of gender age race sexual orientation ethnicity cultural background and physical abilities and dissablities
Workforce diveristy
Omnipotent view of management
Organizing
External factors
9. Degree to which employees are encouraged to be innovative and take risks
Innovation and risk taking
Three Characteristics of Organizations
Exporting
Team orientation
10. Any equipment tools or operating methods that are designed to make work more efficient
Social responsibility (corporate social responsibility or CSR)
Small Business
Code of ethics
Technology
11. A set of rules or principles that defines right and wrong conduct
Ethics
The Consultative Style
Planning
Dimensions of organizational culture
12. An independent business having fewer than 500 employees that doesn't necessarily engage in any new or innovative practices and has relatively little impact on its industry
Four Management Functions
Theory of justice view of ethics
Interpersonal roles
Small Business
13. Autocratic - Persuasive - Consultative - Participative - Laissez-Faire
Management Styles
Transnational (border less) organization
Omnipotent view of management
Small Business
14. Employees - customers - unions - social and political action groups - shareholders - competitors - communities - Trade and industry associations - Suppliers - governments - media.
Ethinicity
Organization stakeholders
Employee Engagement
Global stategic alliance
15. A companys ability to achieve its business goals and increase long-term shareholder value by integrating economic - environmental and social opportunities into its business strategies
Four Management Functions
Sustainability
Rights view of ethics
The Persuasive Style
16. How much autonomy should be designed into employees jobs - Whether task should be done by individuals or in teams - The degree to which department managers interact with each other
Attention to detial
Joint venture
Organizing
Global sourcing
17. The characteristics of a population used for purposes of social stuidies
Environmental complexity
Small Business
Informational roles
Demographics
18. Any type of international company that maintains operations in multiple countries
Licensing
Leading
Managers
Multinational corporation (MNC)
19. When a business firm engages in social actions because of its obligation to meet certain economic and legal responsibilities
Social obligation
Informational roles
Employee Engagement
Leading
20. Part-time temporary and contract workers who are available for hire on an as-needed basis
Interpersonal skills
Contingent workforce
Small Business
Controlling
21. A formal document that states an organizations primary values and the ethical rules its expects managers and non managerial employees to follow
Social obligation
Code of ethics
The Persuasive Style
Technology
22. Acquiring products made abroad and selling them domestically
Controlling
Organizational culture
Importing
Multi domestic corporation
23. Supervisors responsible for directing the day to day activities of non managerial employees
Social responsibility (corporate social responsibility or CSR)
Decisional roles
First-line managers
Organizing
24. Individuals in an organization who direct the activities of others
Managerial roles
Managers
Interpersonal roles
Organization stakeholders
25. The view that managers are directly responsible for an organizations success or failure
Omnipotent view of management
Planning
Informational roles
Controlling
26. Individuals who are typically responsible for translating goals set by top managers into specific details that lower-level managers wills see get done
Organization
Management Styles
Middle Managers
Omnipotent view of management
27. An MNC that centralizes management and other decisions in the home country
Global corporation
Innovation and risk taking
Dimensions of organizational culture
Attention to detial
28. Figurehead - leader - liaison
Management Styles
Managers
Components of the External Environment
Interpersonal roles
29. Benefits that provide a wide range of scheduling options and allow employees more flexibility at work accommodating their needs for work-life balance
Exporting
Multi domestic corporation
Family-friendly benifits
External factors
30. Degree to which managers focus on results or outcomes rather than on how these outcomes are achived
Interpersonal roles
Three Characteristics of Organizations
Outcome orientation
Exporting
31. An agreement in which an organization gives another the right for a fee to make or sell its products using its technology or product specifications
Licensing
Organization stakeholders
Organizing
Employee Engagement
32. Purchasing materials or labor from around the world wherever it is cheapest
Management Styles
Management levels
Global sourcing
Race
33. View that says ethical decisions are made in order to enforce rules fairly and impartially
Multi domestic corporation
Global corporation
Decisional roles
Theory of justice view of ethics
34. Job-specific knowledge and techniques needed to perform work tasks
Social responsivness
Technical skills
Organization stakeholders
Conceptual skills
35. Degree to which employees are aggressive and competitive rather than cooperative
People orientation
Social responsivness
Agressiveness
Stakeholders
36. Attention to detail - innovation and risk taking - stability - aggressiveness - team orientation - people orientation - outcome orientation.
Interpersonal skills
Dimensions of organizational culture
Technical skills
Family-friendly benifits
37. Includes determining what tasks are to be done who is to do them how the tasks are to be grouped whop reports to whom and who will make decisions
Sustainability
Organizing
Small Business
Family-friendly benifits
38. Individuals who are responsible for making decisions about the direction of the organization and establishing policies that affect all organizational memebers
Leading
Agressiveness
Top managers
Parochiallism
39. The manager encourages employees to become actively involved in the decision-making process; authority is decentralised and communication is a two way process.
The Participative Style
Social responsivness
Three Characteristics of Organizations
Importing
40. Goals - People and Structure
The Autocratic Style
Small Business
Informational roles
Three Characteristics of Organizations
41. A business firms intention beyond its legal and economic obligations to do the right things act in ways that are good for society
Leading
Middle Managers
The Autocratic Style
Social responsibility (corporate social responsibility or CSR)
42. The process of getting things done effectively efficiently through and with other people
Efficency
Small Business
Management
Licensing
43. When a business firm engages in social actions in response to some popular social need
Innovation and risk taking
Interpersonal roles
Social responsivness
Controlling
44. A managers ability to analyze and diagnose complex situations
Decisional roles
People orientation
Conceptual skills
Organization
45. Involving collecting receiving and disseminating information
Organization stakeholders
People orientation
Informational roles
Political skills
46. The biological heritage (including physical characteristics such as ones skin color and associated traits that people use to identify themselves
Exporting
Managerial roles
Dimensions of organizational culture
Race
47. The view that much of an organizations success or failure is due to external forces outside managers control
Planning
Symbolic view of management
Interpersonal roles
Managerial roles
48. A systematic arrangement of people brought together to accomplish some specific purpose
Organization
Environmental complexity
Social obligation
Multi domestic corporation
49. Economic - Global - Political/Legal - Socio cultural - Technological - demographics. In the middle THE ORGANIZATION`
Workforce diveristy
Symbolic view of management
Components of the External Environment
Transnational (border less) organization
50. Any constituencies in an organizations environment that are affected by that organizations decisions and actions
Stakeholders
Planning
Conceptual skills
Organization