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Test your basic knowledge |
Management
Start Test
Study First
Subject
:
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Goals - People and Structure
Three Characteristics of Organizations
Franchising
The Consultative Style
Organization stakeholders
2. The use of scientific methods to define the "one best way" for a job to be done - Frederick Winslow Taylor.
Scientific management
Joint venture
Social responsivness
Political skills
3. Includes motivating employees directing the activites of other selecting the most effective communication channel and resolving conflicts
Contingent workforce
Leading
Non managerial employees
Transnational (border less) organization
4. Entailing making decisions or choices
Efficency
Decisional roles
Global stategic alliance
Code of ethics
5. Part-time temporary and contract workers who are available for hire on an as-needed basis
Outcome orientation
Team orientation
Contingent workforce
Dimensions of organizational culture
6. Ways in which people in a workforce are similar and different from one another in terms of gender age race sexual orientation ethnicity cultural background and physical abilities and dissablities
Strong cultures
Decisions roles
Scientific management
Workforce diveristy
7. Degree to which organizational decisions and actions emphasize maintaining the status quo
Organizing
Organization stakeholders
Stability
Foreign subsidary
8. Minimal Global investment - Global sourcing- exporting and importing - licensing - franchising - strategic alliance - joint venture - foreign subsidiary. - Significant global investment
Efficency
How organizations go global
Symbolic view of management
Managers
9. Involving people (subordinates and persons outside the organization) and other duties that are ceremonial and symbolic in nature
Leading
Theory of justice view of ethics
Management levels
Interpersonal roles
10. Figurehead - leader - liaison
External factors
Joint venture
Interpersonal roles
Top managers
11. An agreement in which an organization gives other organization the right for a fee to use its name and operating methods
Symbolic view of management
Decisions roles
Outcome orientation
Franchising
12. Individuals who are responsible for making decisions about the direction of the organization and establishing policies that affect all organizational memebers
Top managers
Effectiveness
Social obligation
Organizing
13. Degree to which employees are encouraged to be innovative and take risks
Innovation and risk taking
Global stategic alliance
Decisions roles
Parochiallism
14. A specific type of strategic alliance in which the partners agree to form a separate independent organization for some business purpose.
Technology
Joint venture
Franchising
Utilitarian view of ethics
15. A direct investment in a foreign country that involves setting up a separate and independent facility or office
Social obligation
Race
Controlling
Foreign subsidary
16. View that says ethical decisions are made solely on the basis of their outcomes or consequences
Omnipotent view of management
Utilitarian view of ethics
Global corporation
Multi domestic corporation
17. Social traits such as ones cultural background or allegiance that are shared by a human population
Ethinicity
The Persuasive Style
Exporting
Informational roles
18. Individuals who are typically responsible for translating goals set by top managers into specific details that lower-level managers wills see get done
Organization
Middle Managers
Foreign subsidary
The Laissez-Faire Style
19. Degree to which managers focus on results or outcomes rather than on how these outcomes are achived
Outcome orientation
Parochiallism
Scientific management
Rights view of ethics
20. The degree of risk that plans should contain - Whether plans should be developed by individuals or teams - The degree of environmental scanning in which management will engage
Utilitarian view of ethics
Foreign subsidary
Organization stakeholders
Planning
21. Autocratic - Persuasive - Consultative - Participative - Laissez-Faire
Management Styles
Management levels
Code of ethics
Interpersonal skills
22. Any equipment tools or operating methods that are designed to make work more efficient
Conceptual skills
Components of the External Environment
Technology
Management levels
23. A managers ability to work with understand mentor and motivate other both individually and in groups
Leading
Political skills
Interpersonal skills
Decisional roles
24. Job-specific knowledge and techniques needed to perform work tasks
Workforce diveristy
Technical skills
Decisions roles
Ethinicity
25. The manager encourages employees to become actively involved in the decision-making process; authority is decentralised and communication is a two way process.
Technology
Rights view of ethics
The Participative Style
Interpersonal skills
26. The manager makes the final decision after gaining feedback from stakeholders; authority is still somewhat centralised; communication is a two way process.
Global Village
Social responsivness
Technical skills
The Consultative Style
27. The view that much of an organizations success or failure is due to external forces outside managers control
Interpersonal roles
Political skills
Symbolic view of management
Parochiallism
28. A narrow focus in which managers see thing only through their own eyes and from their own perspective
Parochiallism
Components of the External Environment
Leading
Environmental complexity
29. When a business firm engages in social actions because of its obligation to meet certain economic and legal responsibilities
Joint venture
Global stategic alliance
The Participative Style
Social obligation
30. Any constituencies in an organizations environment that are affected by that organizations decisions and actions
People orientation
Social responsibility (corporate social responsibility or CSR)
Global Village
Stakeholders
31. Degree to which management decision take into account the effects on people in the organization
People orientation
Ethics
Environmental complexity
Leading
32. A companys ability to achieve its business goals and increase long-term shareholder value by integrating economic - environmental and social opportunities into its business strategies
Sustainability
Agressiveness
The Autocratic Style
Joint venture
33. When employees are connected to satisfied with and enthusiastic about their jobs
Efficency
Employee Engagement
Theory of justice view of ethics
Licensing
34. Acquiring products made abroad and selling them domestically
Rights view of ethics
Interpersonal skills
Importing
Management
35. A boundary less world where goods and services are produced and marketed worlwide
Effectiveness
Global Village
Leading
Ethinicity
36. 1st Top Managers 2nd Middle managers 3rd First-Line Managers 4th Non managerial employees.
Global stategic alliance
External factors
Management levels
Social responsibility (corporate social responsibility or CSR)
37. Factors forces situations and events outside the organization that affect its performance
External factors
Controlling
Social obligation
Organization
38. Includes defining goals establishing strategy and developing plans to coordinate activites
Social responsivness
Organizing
Controlling
Planning
39. Whether to impose external controls or allow employees to control their own actions - What criteria should be emphasized in employee performance evaluations - What repercussions will occur from exceeding ones budget
Controlling
Decisional roles
Stability
Joint venture
40. Includes monitoring performance comparing it with goals and correcting any significant deviations
People orientation
Decisional roles
Dimensions of organizational culture
Controlling
41. The characteristics of a population used for purposes of social stuidies
Political skills
Demographics
Non managerial employees
Managerial roles
42. Supervisors responsible for directing the day to day activities of non managerial employees
Global corporation
First-line managers
Attention to detial
Ethinicity
43. Entrepreneur - Disturbance handler - resource allocator - negortiator
Innovation and risk taking
Multinational corporation (MNC)
Joint venture
Decisions roles
44. Degree to which work is organized around team rather than individuals
Exporting
Team orientation
The Persuasive Style
Small Business
45. Managers allow employees to take full responsibility for decisions within their areas; authority is decentralised.
Demographics
Global corporation
The Laissez-Faire Style
Contingent workforce
46. The process of getting things done effectively efficiently through and with other people
Interpersonal roles
Management
Dimensions of organizational culture
Managerial roles
47. A systematic arrangement of people brought together to accomplish some specific purpose
Symbolic view of management
Organization
Team orientation
The Consultative Style
48. Involving collecting receiving and disseminating information
Demographics
Top managers
Organizing
Informational roles
49. The degree to which managers are concerned with increasing employee job satisfaction - What leadership styles are appropriate - Whether all disagreements--even constructive ones--should be eliminated
The Consultative Style
Symbolic view of management
Leading
Stakeholders
50. An MNC that centralizes management and other decisions in the home country
Social obligation
Social responsivness
Environmental complexity
Global corporation