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Test your basic knowledge |
Management 101: Motivation
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Subject
:
business-skills
Instructions:
Answer 48 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. The process by which a person's efforts are energized - directed - and sustained toward attaining a goal
Motivation
Reinforcers
Contemporary theories of motivation
Pay-for-performance
2. The degree of control employees have over their work
Self-actualization needs
Job depth
Expectancy (effort-performance linkage)
Self-efficacy
3. The degree to which carrying out work activities required by a job results in the individual's obtaining direct and clear information about his or her performance effectiveness
Job design
Core job dimensions in JCM
Feedback
Need for affiliation (nAff)
4. Work practices designed to elicit greater input of involvement from workers
High-involvement work practices
Referents
Skill variety
Autonomy
5. The degree to which a job requires completion of a whole and identifiable piece of work
Task identity
Job scope
Job enrichment
Relational perspective of work design
6. The drive to succeed and excel in relation to a set of standards
Equity theory
Self-efficacy
Need for achievement (nAch)
Reinforcement Theory
7. A person's needs for internal factors such as self-respect - autonomy - and achievement - and external factors such as status - recognition - and attention
Esteem needs
Job scope
Expectancy (effort-performance linkage)
Safety needs
8. An approach to job design that focuses on how people's tasks and jobs are increasingly based on social relationships
Relational perspective of work design
Self-actualization needs
Expectancy Theory
Social needs
9. Consequences immediately following a behavior - which increase the probability that the behavior will be repeated
Reinforcers
Self-efficacy
Job enlargement
Theory X
10. Maslow's theory that human needs - physiological - safety - social - esteem - and self-actualization - form a sort of hierarchy
11. A motivational approach in which an organization's financial statements (the 'books') are shared with all employees
High-involvement work practices
Social needs
Job depth
Open-book management
12. The way tasks are combined to form complete jobs
Distributive justice
Reinforcement Theory
Job design
Job enrichment
13. The importance that the individual places on the potential outcome or reward that can be achieved on the job
Task significance
Reinforcement Theory
Valence (attractiveness of reward)
Need for achievement (nAch)
14. Personal attention and expressing interest - approval - and appreciation for a job well done
Job depth
Employee recognition programs
Safety needs
Task significance
15. The degree to which a job requires a variety of activities so that an employee can use a number of different skills and talents
Job design
Expectancy Theory
Open-book management
Skill variety
16. The degree to which the individual believes that performing at a particular level is instrumental in attaining the desired outcome
Equity theory
Instrumentality (performance-reward linkage)
Job scope
Motivation
17. The desire for friendly and close interpersonal relationships
Task identity
Employee recognition programs
Need for affiliation (nAff)
Herzberg's Two-Factor Theory
18. The assumption that employees are creative - enjoy work - seek responsibility - and can exercise self-direction
Theory Y
Valence (attractiveness of reward)
Three-Needs Theory
Self-actualization needs
19. A person's needs for affection - belongingness - acceptance - and friendship
Esteem needs
Social needs
Need for affiliation (nAff)
Task identity
20. Skill variety; Task identity; Task significance; Autonomy; Feedback
Core job dimensions in JCM
High-involvement work practices
Self-actualization needs
Equity theory
21. The persons - systems - or selves against which individuals compare themselves to assess equity
Referents
High-involvement work practices
Job depth
Open-book management
22. Factors that eliminate job dissatisfaction but don't motivate
Referents
Contemporary theories of motivation
Hygiene factors
Motivators
23. A person's needs for food - drink - shelter - sexual satisfaction - and other physical needs
Physiological needs
Self-actualization needs
Theory X
Core job dimensions in JCM
24. The number of different tasks required in a job and the frequency with which those tasks are repeated
Referents
Job scope
Physiological needs
Distributive justice
25. The motivation theory that intrinsic factors are related to job satisfaction and motivation - whereas extrinsic factors are associated with job dissatisfaction
26. Maslow's Hierarchy of Needs Theory; McGregor's Theory X and Theory Y; Herzberg's Two-Factor Theory; Three-Needs Theory
Task identity
Early theories of motivation
Referents
Distributive justice
27. An individual's belief that he or she is capable of performing a task
Self-efficacy
Pay-for-performance
Equity theory
Herzberg's Two-Factor Theory
28. Goal-Setting Theory; Reinforcement Theory; Designing Motivating Jobs; Equity Theory; Expectancy Theory
Job Characteristics Model (JCM)
Job design
Contemporary theories of motivation
Goal-Setting Theory
29. A framework for analyzing and designing jobs that identifies five primary core job dimensions - their interrelationships - and their impact on outcomes
Hygiene factors
Job Characteristics Model (JCM)
Pay-for-performance
Valence (attractiveness of reward)
30. The theory that behavior is a function of its consequences
Equity theory
Skill variety
Motivators
Reinforcement Theory
31. An approach to job design in which employees take the initiative to change how their work is determined
Proactive perspective of work design
Open-book management
Safety needs
Expectancy (effort-performance linkage)
32. A person's needs for security and protection from physical and emotional harm
Need for achievement (nAch)
Job design
Motivation
Safety needs
33. Factors that increase job satisfaction and motivation
Motivators
Need for achievement (nAch)
Task significance
Safety needs
34. The vertical expansion of a job by adding planning and evaluating responsibilities
Job enrichment
Maslow's Hierarchy of Needs Theory
Job design
Need for affiliation (nAff)
35. The motivation theory that says three acquired (not innate) needs - achievement - power - and affiliation - are major motives in work
Three-Needs Theory
Task identity
Maslow's Hierarchy of Needs Theory
Contemporary theories of motivation
36. The horizontal expansion of a job by increasing job scope
Expectancy (effort-performance linkage)
Job enlargement
Maslow's Hierarchy of Needs Theory
Employee recognition programs
37. The proposition that specific goals increase performance and that difficult goals - when accepted - result in higher performance than do easy goals
Physiological needs
Equity theory
Self-actualization needs
Goal-Setting Theory
38. A person's needs to become what he or she is capable of becoming
Task significance
Need for affiliation (nAff)
Self-actualization needs
Job enlargement
39. The assumption that employees dislike work - are lazy - avoid responsibility - and must be coerced to perform
Reinforcers
Theory X
Goal-Setting Theory
Referents
40. Variable compensation plans that pay employees on the basis of some performance measure
Referents
Pay-for-performance
Maslow's Hierarchy of Needs Theory
Need for achievement (nAch)
41. The probability perceived by the individual that exerting a given amount of effort will lead to a certain level of performance
Contemporary theories of motivation
Employee recognition programs
Need for affiliation (nAff)
Expectancy (effort-performance linkage)
42. The degree to which a job provides substantial freedom - independence - and discretion to the individual in scheduling work and determining the procedures to be used in carrying it out
Maslow's Hierarchy of Needs Theory
Hygiene factors
Goal-Setting Theory
Autonomy
43. The theory that an individual tends to act in a certain way based on the expectation that the act will be followed by a given outcome and on the attractiveness of that outcome to the individual
Valence (attractiveness of reward)
Expectancy Theory
Reinforcement Theory
Self-actualization needs
44. The degree to which a job has a substantial impact on the lives or work of other people
Task significance
Reinforcement Theory
Hygiene factors
Job enlargement
45. The need to make others behave in a way that they would not have behaved otherwise
Expectancy Theory
Esteem needs
Need for power (nPow)
Pay-for-performance
46. The theory that an employee compares his or her job's input-outcome ratio with that of relevant others and then corrects any inequity
Equity theory
Social needs
Herzberg's Two-Factor Theory
Job design
47. Perceived fairness of the process used to determine the distribution of rewards
Job Characteristics Model (JCM)
Expectancy Theory
Proactive perspective of work design
Procedural justice
48. Perceived fairness of the amount and allocation of rewards among individuals
Valence (attractiveness of reward)
Expectancy (effort-performance linkage)
Herzberg's Two-Factor Theory
Distributive justice