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Test your basic knowledge |
Management 101: Motivation
Start Test
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Subject
:
business-skills
Instructions:
Answer 48 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. The number of different tasks required in a job and the frequency with which those tasks are repeated
Job scope
Core job dimensions in JCM
Social needs
Distributive justice
2. The process by which a person's efforts are energized - directed - and sustained toward attaining a goal
Herzberg's Two-Factor Theory
Motivation
Theory X
Skill variety
3. Variable compensation plans that pay employees on the basis of some performance measure
Pay-for-performance
Expectancy (effort-performance linkage)
Autonomy
Valence (attractiveness of reward)
4. The degree to which a job requires completion of a whole and identifiable piece of work
Hygiene factors
Task identity
Job design
Maslow's Hierarchy of Needs Theory
5. A person's needs for internal factors such as self-respect - autonomy - and achievement - and external factors such as status - recognition - and attention
Theory X
Esteem needs
Expectancy Theory
Self-efficacy
6. A framework for analyzing and designing jobs that identifies five primary core job dimensions - their interrelationships - and their impact on outcomes
Expectancy (effort-performance linkage)
Expectancy Theory
Job Characteristics Model (JCM)
Early theories of motivation
7. The assumption that employees dislike work - are lazy - avoid responsibility - and must be coerced to perform
Hygiene factors
Need for affiliation (nAff)
Motivation
Theory X
8. A person's needs for security and protection from physical and emotional harm
Proactive perspective of work design
Safety needs
Physiological needs
Task identity
9. The degree to which a job has a substantial impact on the lives or work of other people
Equity theory
Social needs
Task identity
Task significance
10. An individual's belief that he or she is capable of performing a task
Task identity
Self-efficacy
Physiological needs
Motivation
11. The theory that behavior is a function of its consequences
Reinforcement Theory
Pay-for-performance
Procedural justice
Job Characteristics Model (JCM)
12. The desire for friendly and close interpersonal relationships
Reinforcers
Hygiene factors
Instrumentality (performance-reward linkage)
Need for affiliation (nAff)
13. The theory that an employee compares his or her job's input-outcome ratio with that of relevant others and then corrects any inequity
Autonomy
Equity theory
Open-book management
High-involvement work practices
14. Perceived fairness of the amount and allocation of rewards among individuals
Self-actualization needs
Contemporary theories of motivation
Valence (attractiveness of reward)
Distributive justice
15. The proposition that specific goals increase performance and that difficult goals - when accepted - result in higher performance than do easy goals
Early theories of motivation
Job scope
Goal-Setting Theory
Procedural justice
16. Perceived fairness of the process used to determine the distribution of rewards
Expectancy (effort-performance linkage)
Reinforcers
Procedural justice
Hygiene factors
17. The degree to which a job requires a variety of activities so that an employee can use a number of different skills and talents
Relational perspective of work design
Instrumentality (performance-reward linkage)
Expectancy (effort-performance linkage)
Skill variety
18. The vertical expansion of a job by adding planning and evaluating responsibilities
Theory Y
Instrumentality (performance-reward linkage)
Motivators
Job enrichment
19. A person's needs for food - drink - shelter - sexual satisfaction - and other physical needs
Safety needs
Relational perspective of work design
Physiological needs
Task significance
20. Goal-Setting Theory; Reinforcement Theory; Designing Motivating Jobs; Equity Theory; Expectancy Theory
Contemporary theories of motivation
Valence (attractiveness of reward)
Reinforcers
Theory Y
21. Maslow's Hierarchy of Needs Theory; McGregor's Theory X and Theory Y; Herzberg's Two-Factor Theory; Three-Needs Theory
Hygiene factors
High-involvement work practices
Pay-for-performance
Early theories of motivation
22. A motivational approach in which an organization's financial statements (the 'books') are shared with all employees
Physiological needs
Procedural justice
Herzberg's Two-Factor Theory
Open-book management
23. Consequences immediately following a behavior - which increase the probability that the behavior will be repeated
Safety needs
Goal-Setting Theory
Open-book management
Reinforcers
24. An approach to job design in which employees take the initiative to change how their work is determined
Proactive perspective of work design
Motivation
Three-Needs Theory
Task significance
25. The way tasks are combined to form complete jobs
Feedback
Job design
Social needs
Reinforcement Theory
26. Factors that eliminate job dissatisfaction but don't motivate
Need for affiliation (nAff)
Core job dimensions in JCM
Hygiene factors
Instrumentality (performance-reward linkage)
27. A person's needs for affection - belongingness - acceptance - and friendship
Hygiene factors
Social needs
Need for power (nPow)
Task significance
28. Skill variety; Task identity; Task significance; Autonomy; Feedback
Core job dimensions in JCM
Pay-for-performance
Three-Needs Theory
Maslow's Hierarchy of Needs Theory
29. The need to make others behave in a way that they would not have behaved otherwise
Motivation
Need for power (nPow)
Theory X
Job scope
30. The motivation theory that says three acquired (not innate) needs - achievement - power - and affiliation - are major motives in work
Three-Needs Theory
Open-book management
Autonomy
Physiological needs
31. The degree of control employees have over their work
Job depth
Task identity
Job design
Need for power (nPow)
32. Personal attention and expressing interest - approval - and appreciation for a job well done
Distributive justice
Valence (attractiveness of reward)
Employee recognition programs
Job Characteristics Model (JCM)
33. The horizontal expansion of a job by increasing job scope
Self-actualization needs
Theory Y
Job enlargement
Early theories of motivation
34. Work practices designed to elicit greater input of involvement from workers
Core job dimensions in JCM
Goal-Setting Theory
Reinforcers
High-involvement work practices
35. The theory that an individual tends to act in a certain way based on the expectation that the act will be followed by a given outcome and on the attractiveness of that outcome to the individual
Valence (attractiveness of reward)
Three-Needs Theory
Expectancy Theory
Relational perspective of work design
36. The motivation theory that intrinsic factors are related to job satisfaction and motivation - whereas extrinsic factors are associated with job dissatisfaction
37. The importance that the individual places on the potential outcome or reward that can be achieved on the job
Job depth
Job scope
Valence (attractiveness of reward)
Physiological needs
38. The assumption that employees are creative - enjoy work - seek responsibility - and can exercise self-direction
Physiological needs
High-involvement work practices
Theory Y
Self-actualization needs
39. The probability perceived by the individual that exerting a given amount of effort will lead to a certain level of performance
Hygiene factors
Need for achievement (nAch)
Job Characteristics Model (JCM)
Expectancy (effort-performance linkage)
40. An approach to job design that focuses on how people's tasks and jobs are increasingly based on social relationships
Job Characteristics Model (JCM)
Relational perspective of work design
Pay-for-performance
Theory Y
41. The degree to which the individual believes that performing at a particular level is instrumental in attaining the desired outcome
Relational perspective of work design
Task identity
Procedural justice
Instrumentality (performance-reward linkage)
42. The drive to succeed and excel in relation to a set of standards
Need for achievement (nAch)
Esteem needs
Physiological needs
Proactive perspective of work design
43. A person's needs to become what he or she is capable of becoming
Job enrichment
Hygiene factors
Self-actualization needs
Expectancy (effort-performance linkage)
44. The degree to which a job provides substantial freedom - independence - and discretion to the individual in scheduling work and determining the procedures to be used in carrying it out
Job enlargement
Autonomy
High-involvement work practices
Task significance
45. Maslow's theory that human needs - physiological - safety - social - esteem - and self-actualization - form a sort of hierarchy
46. The degree to which carrying out work activities required by a job results in the individual's obtaining direct and clear information about his or her performance effectiveness
High-involvement work practices
Feedback
Goal-Setting Theory
Safety needs
47. The persons - systems - or selves against which individuals compare themselves to assess equity
Referents
Instrumentality (performance-reward linkage)
High-involvement work practices
Reinforcement Theory
48. Factors that increase job satisfaction and motivation
Goal-Setting Theory
Motivators
Distributive justice
Task significance