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Test your basic knowledge |
Management 101: Motivation
Start Test
Study First
Subject
:
business-skills
Instructions:
Answer 48 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. A person's needs for internal factors such as self-respect - autonomy - and achievement - and external factors such as status - recognition - and attention
Job enlargement
Skill variety
Esteem needs
Self-efficacy
2. The persons - systems - or selves against which individuals compare themselves to assess equity
Motivators
Maslow's Hierarchy of Needs Theory
Task identity
Referents
3. A person's needs for affection - belongingness - acceptance - and friendship
Social needs
Reinforcers
Job enlargement
High-involvement work practices
4. A motivational approach in which an organization's financial statements (the 'books') are shared with all employees
Maslow's Hierarchy of Needs Theory
Instrumentality (performance-reward linkage)
Esteem needs
Open-book management
5. The need to make others behave in a way that they would not have behaved otherwise
Expectancy Theory
Need for power (nPow)
Instrumentality (performance-reward linkage)
Employee recognition programs
6. An individual's belief that he or she is capable of performing a task
Self-efficacy
Maslow's Hierarchy of Needs Theory
Skill variety
Theory Y
7. Maslow's theory that human needs - physiological - safety - social - esteem - and self-actualization - form a sort of hierarchy
8. Perceived fairness of the process used to determine the distribution of rewards
Procedural justice
Need for affiliation (nAff)
Hygiene factors
Job enlargement
9. An approach to job design in which employees take the initiative to change how their work is determined
Expectancy Theory
Core job dimensions in JCM
Motivators
Proactive perspective of work design
10. The theory that an employee compares his or her job's input-outcome ratio with that of relevant others and then corrects any inequity
Job depth
Physiological needs
Distributive justice
Equity theory
11. The vertical expansion of a job by adding planning and evaluating responsibilities
Referents
Reinforcement Theory
Job enrichment
Safety needs
12. The degree to which the individual believes that performing at a particular level is instrumental in attaining the desired outcome
Motivators
Instrumentality (performance-reward linkage)
Expectancy Theory
Proactive perspective of work design
13. A framework for analyzing and designing jobs that identifies five primary core job dimensions - their interrelationships - and their impact on outcomes
Job Characteristics Model (JCM)
Early theories of motivation
Relational perspective of work design
Job enlargement
14. The proposition that specific goals increase performance and that difficult goals - when accepted - result in higher performance than do easy goals
Goal-Setting Theory
Distributive justice
Three-Needs Theory
Theory X
15. Factors that increase job satisfaction and motivation
Motivators
Need for achievement (nAch)
Job Characteristics Model (JCM)
Self-actualization needs
16. The process by which a person's efforts are energized - directed - and sustained toward attaining a goal
Reinforcers
Motivation
Equity theory
Self-actualization needs
17. The degree to which a job requires completion of a whole and identifiable piece of work
Task identity
Goal-Setting Theory
Core job dimensions in JCM
Job depth
18. A person's needs for food - drink - shelter - sexual satisfaction - and other physical needs
Physiological needs
Equity theory
Theory Y
Self-actualization needs
19. Maslow's Hierarchy of Needs Theory; McGregor's Theory X and Theory Y; Herzberg's Two-Factor Theory; Three-Needs Theory
Autonomy
Early theories of motivation
Pay-for-performance
Equity theory
20. Goal-Setting Theory; Reinforcement Theory; Designing Motivating Jobs; Equity Theory; Expectancy Theory
Valence (attractiveness of reward)
Contemporary theories of motivation
Hygiene factors
Job depth
21. A person's needs for security and protection from physical and emotional harm
Proactive perspective of work design
Safety needs
Three-Needs Theory
Physiological needs
22. The motivation theory that says three acquired (not innate) needs - achievement - power - and affiliation - are major motives in work
Employee recognition programs
Three-Needs Theory
High-involvement work practices
Task identity
23. Variable compensation plans that pay employees on the basis of some performance measure
Herzberg's Two-Factor Theory
Maslow's Hierarchy of Needs Theory
Instrumentality (performance-reward linkage)
Pay-for-performance
24. The drive to succeed and excel in relation to a set of standards
Job design
Task significance
Need for achievement (nAch)
Job enlargement
25. The way tasks are combined to form complete jobs
Job design
Distributive justice
Hygiene factors
Theory X
26. The assumption that employees dislike work - are lazy - avoid responsibility - and must be coerced to perform
Need for power (nPow)
Theory X
Motivators
Job enlargement
27. The probability perceived by the individual that exerting a given amount of effort will lead to a certain level of performance
Task significance
Motivators
Expectancy (effort-performance linkage)
Social needs
28. The degree to which carrying out work activities required by a job results in the individual's obtaining direct and clear information about his or her performance effectiveness
Feedback
Motivators
Goal-Setting Theory
Job enrichment
29. The importance that the individual places on the potential outcome or reward that can be achieved on the job
Valence (attractiveness of reward)
Safety needs
Relational perspective of work design
Theory Y
30. The degree to which a job requires a variety of activities so that an employee can use a number of different skills and talents
Job enrichment
Skill variety
Self-actualization needs
Proactive perspective of work design
31. The theory that behavior is a function of its consequences
Reinforcement Theory
Maslow's Hierarchy of Needs Theory
Job depth
Skill variety
32. The motivation theory that intrinsic factors are related to job satisfaction and motivation - whereas extrinsic factors are associated with job dissatisfaction
33. Factors that eliminate job dissatisfaction but don't motivate
Hygiene factors
Job enlargement
Job Characteristics Model (JCM)
Goal-Setting Theory
34. Perceived fairness of the amount and allocation of rewards among individuals
Feedback
Referents
Distributive justice
Three-Needs Theory
35. Personal attention and expressing interest - approval - and appreciation for a job well done
Employee recognition programs
High-involvement work practices
Pay-for-performance
Equity theory
36. The horizontal expansion of a job by increasing job scope
Job enlargement
Theory Y
Task identity
Core job dimensions in JCM
37. The degree of control employees have over their work
Task identity
Expectancy Theory
Core job dimensions in JCM
Job depth
38. The theory that an individual tends to act in a certain way based on the expectation that the act will be followed by a given outcome and on the attractiveness of that outcome to the individual
Expectancy Theory
Herzberg's Two-Factor Theory
Job enrichment
Job design
39. The assumption that employees are creative - enjoy work - seek responsibility - and can exercise self-direction
Three-Needs Theory
Need for affiliation (nAff)
Theory Y
Job design
40. The number of different tasks required in a job and the frequency with which those tasks are repeated
Proactive perspective of work design
Job enlargement
Job scope
Motivators
41. Skill variety; Task identity; Task significance; Autonomy; Feedback
Core job dimensions in JCM
Procedural justice
Proactive perspective of work design
Feedback
42. Consequences immediately following a behavior - which increase the probability that the behavior will be repeated
Skill variety
Reinforcers
Theory Y
Need for power (nPow)
43. The degree to which a job provides substantial freedom - independence - and discretion to the individual in scheduling work and determining the procedures to be used in carrying it out
Relational perspective of work design
Autonomy
Reinforcers
Self-efficacy
44. A person's needs to become what he or she is capable of becoming
Herzberg's Two-Factor Theory
Self-actualization needs
Goal-Setting Theory
Job enrichment
45. Work practices designed to elicit greater input of involvement from workers
Hygiene factors
High-involvement work practices
Referents
Motivation
46. The desire for friendly and close interpersonal relationships
Need for affiliation (nAff)
Referents
Reinforcers
Instrumentality (performance-reward linkage)
47. An approach to job design that focuses on how people's tasks and jobs are increasingly based on social relationships
Reinforcement Theory
Equity theory
Relational perspective of work design
Instrumentality (performance-reward linkage)
48. The degree to which a job has a substantial impact on the lives or work of other people
Task significance
Maslow's Hierarchy of Needs Theory
Pay-for-performance
Proactive perspective of work design