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Test your basic knowledge |
Management 101: Motivation
Start Test
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Subject
:
business-skills
Instructions:
Answer 48 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. The degree to which carrying out work activities required by a job results in the individual's obtaining direct and clear information about his or her performance effectiveness
Feedback
Reinforcers
Pay-for-performance
Proactive perspective of work design
2. An individual's belief that he or she is capable of performing a task
Self-efficacy
Autonomy
Open-book management
Task significance
3. The degree to which a job provides substantial freedom - independence - and discretion to the individual in scheduling work and determining the procedures to be used in carrying it out
Three-Needs Theory
Open-book management
Autonomy
Equity theory
4. The horizontal expansion of a job by increasing job scope
Theory X
Hygiene factors
Contemporary theories of motivation
Job enlargement
5. The vertical expansion of a job by adding planning and evaluating responsibilities
Distributive justice
Need for affiliation (nAff)
Expectancy Theory
Job enrichment
6. Factors that eliminate job dissatisfaction but don't motivate
Maslow's Hierarchy of Needs Theory
Hygiene factors
Distributive justice
Theory Y
7. The importance that the individual places on the potential outcome or reward that can be achieved on the job
Valence (attractiveness of reward)
Core job dimensions in JCM
Hygiene factors
Equity theory
8. The desire for friendly and close interpersonal relationships
Need for affiliation (nAff)
Motivators
Reinforcement Theory
Job Characteristics Model (JCM)
9. A person's needs for food - drink - shelter - sexual satisfaction - and other physical needs
High-involvement work practices
Goal-Setting Theory
Expectancy (effort-performance linkage)
Physiological needs
10. The theory that an individual tends to act in a certain way based on the expectation that the act will be followed by a given outcome and on the attractiveness of that outcome to the individual
Expectancy Theory
Instrumentality (performance-reward linkage)
Job Characteristics Model (JCM)
Safety needs
11. The assumption that employees are creative - enjoy work - seek responsibility - and can exercise self-direction
Three-Needs Theory
Goal-Setting Theory
Theory Y
Self-efficacy
12. The degree of control employees have over their work
Job depth
Contemporary theories of motivation
Motivators
Job scope
13. Skill variety; Task identity; Task significance; Autonomy; Feedback
High-involvement work practices
Job design
Core job dimensions in JCM
Theory X
14. A person's needs for affection - belongingness - acceptance - and friendship
Expectancy Theory
Core job dimensions in JCM
Social needs
Physiological needs
15. The theory that behavior is a function of its consequences
Self-efficacy
Expectancy (effort-performance linkage)
Reinforcement Theory
Job scope
16. The assumption that employees dislike work - are lazy - avoid responsibility - and must be coerced to perform
Core job dimensions in JCM
Job Characteristics Model (JCM)
Skill variety
Theory X
17. The drive to succeed and excel in relation to a set of standards
Autonomy
Distributive justice
Need for achievement (nAch)
Expectancy Theory
18. The number of different tasks required in a job and the frequency with which those tasks are repeated
Motivation
Job design
Task identity
Job scope
19. The degree to which a job has a substantial impact on the lives or work of other people
Social needs
Task significance
Job enrichment
Feedback
20. Maslow's Hierarchy of Needs Theory; McGregor's Theory X and Theory Y; Herzberg's Two-Factor Theory; Three-Needs Theory
Reinforcers
Procedural justice
Autonomy
Early theories of motivation
21. Work practices designed to elicit greater input of involvement from workers
Job scope
Skill variety
Reinforcement Theory
High-involvement work practices
22. A person's needs to become what he or she is capable of becoming
Job scope
Job depth
Theory X
Self-actualization needs
23. Personal attention and expressing interest - approval - and appreciation for a job well done
Task identity
Expectancy (effort-performance linkage)
Employee recognition programs
Job enlargement
24. Consequences immediately following a behavior - which increase the probability that the behavior will be repeated
Safety needs
Reinforcers
Physiological needs
High-involvement work practices
25. Factors that increase job satisfaction and motivation
Hygiene factors
Valence (attractiveness of reward)
Contemporary theories of motivation
Motivators
26. The way tasks are combined to form complete jobs
Job design
Open-book management
High-involvement work practices
Expectancy (effort-performance linkage)
27. The degree to which a job requires completion of a whole and identifiable piece of work
Pay-for-performance
Need for achievement (nAch)
Job enrichment
Task identity
28. The proposition that specific goals increase performance and that difficult goals - when accepted - result in higher performance than do easy goals
Relational perspective of work design
Need for power (nPow)
Goal-Setting Theory
Herzberg's Two-Factor Theory
29. Variable compensation plans that pay employees on the basis of some performance measure
Pay-for-performance
Social needs
Core job dimensions in JCM
Job enlargement
30. The motivation theory that says three acquired (not innate) needs - achievement - power - and affiliation - are major motives in work
Three-Needs Theory
Autonomy
Procedural justice
Feedback
31. The theory that an employee compares his or her job's input-outcome ratio with that of relevant others and then corrects any inequity
Reinforcers
Skill variety
Hygiene factors
Equity theory
32. The probability perceived by the individual that exerting a given amount of effort will lead to a certain level of performance
Expectancy (effort-performance linkage)
High-involvement work practices
Autonomy
Goal-Setting Theory
33. A person's needs for internal factors such as self-respect - autonomy - and achievement - and external factors such as status - recognition - and attention
Need for achievement (nAch)
Reinforcers
Esteem needs
High-involvement work practices
34. Perceived fairness of the process used to determine the distribution of rewards
Herzberg's Two-Factor Theory
Expectancy Theory
Procedural justice
Self-actualization needs
35. The persons - systems - or selves against which individuals compare themselves to assess equity
Referents
Goal-Setting Theory
Equity theory
Valence (attractiveness of reward)
36. The process by which a person's efforts are energized - directed - and sustained toward attaining a goal
Esteem needs
Motivation
Job enrichment
Job enlargement
37. A framework for analyzing and designing jobs that identifies five primary core job dimensions - their interrelationships - and their impact on outcomes
Contemporary theories of motivation
Self-efficacy
Valence (attractiveness of reward)
Job Characteristics Model (JCM)
38. Perceived fairness of the amount and allocation of rewards among individuals
Physiological needs
Distributive justice
Goal-Setting Theory
Theory X
39. The degree to which the individual believes that performing at a particular level is instrumental in attaining the desired outcome
Procedural justice
Instrumentality (performance-reward linkage)
Expectancy (effort-performance linkage)
Esteem needs
40. The need to make others behave in a way that they would not have behaved otherwise
Core job dimensions in JCM
Need for power (nPow)
Skill variety
Feedback
41. The degree to which a job requires a variety of activities so that an employee can use a number of different skills and talents
Job Characteristics Model (JCM)
High-involvement work practices
Skill variety
Task significance
42. An approach to job design in which employees take the initiative to change how their work is determined
Valence (attractiveness of reward)
Task identity
Proactive perspective of work design
Theory X
43. Maslow's theory that human needs - physiological - safety - social - esteem - and self-actualization - form a sort of hierarchy
44. The motivation theory that intrinsic factors are related to job satisfaction and motivation - whereas extrinsic factors are associated with job dissatisfaction
45. A person's needs for security and protection from physical and emotional harm
Safety needs
Theory X
Distributive justice
Job scope
46. A motivational approach in which an organization's financial statements (the 'books') are shared with all employees
Open-book management
Social needs
Job enrichment
High-involvement work practices
47. Goal-Setting Theory; Reinforcement Theory; Designing Motivating Jobs; Equity Theory; Expectancy Theory
Esteem needs
Contemporary theories of motivation
Physiological needs
Distributive justice
48. An approach to job design that focuses on how people's tasks and jobs are increasingly based on social relationships
Instrumentality (performance-reward linkage)
Three-Needs Theory
Relational perspective of work design
Contemporary theories of motivation