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Test your basic knowledge |
Management 101: Motivation
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Subject
:
business-skills
Instructions:
Answer 48 questions in 15 minutes.
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Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Maslow's theory that human needs - physiological - safety - social - esteem - and self-actualization - form a sort of hierarchy
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2. The theory that an employee compares his or her job's input-outcome ratio with that of relevant others and then corrects any inequity
Distributive justice
Three-Needs Theory
Instrumentality (performance-reward linkage)
Equity theory
3. The degree to which a job requires completion of a whole and identifiable piece of work
Procedural justice
Self-efficacy
Referents
Task identity
4. The theory that behavior is a function of its consequences
Expectancy (effort-performance linkage)
Expectancy Theory
Early theories of motivation
Reinforcement Theory
5. The importance that the individual places on the potential outcome or reward that can be achieved on the job
Feedback
Reinforcers
Valence (attractiveness of reward)
Task identity
6. Consequences immediately following a behavior - which increase the probability that the behavior will be repeated
Distributive justice
Reinforcers
Goal-Setting Theory
Expectancy (effort-performance linkage)
7. The process by which a person's efforts are energized - directed - and sustained toward attaining a goal
Motivation
Job enlargement
Proactive perspective of work design
Physiological needs
8. A person's needs for internal factors such as self-respect - autonomy - and achievement - and external factors such as status - recognition - and attention
Contemporary theories of motivation
Esteem needs
Equity theory
High-involvement work practices
9. A person's needs to become what he or she is capable of becoming
Self-actualization needs
Employee recognition programs
Reinforcement Theory
Job scope
10. An approach to job design in which employees take the initiative to change how their work is determined
High-involvement work practices
Proactive perspective of work design
Procedural justice
Expectancy Theory
11. Factors that increase job satisfaction and motivation
Need for achievement (nAch)
Proactive perspective of work design
Motivators
Expectancy Theory
12. Factors that eliminate job dissatisfaction but don't motivate
Motivators
Three-Needs Theory
Hygiene factors
Relational perspective of work design
13. The probability perceived by the individual that exerting a given amount of effort will lead to a certain level of performance
Expectancy (effort-performance linkage)
Motivators
Reinforcers
Three-Needs Theory
14. Maslow's Hierarchy of Needs Theory; McGregor's Theory X and Theory Y; Herzberg's Two-Factor Theory; Three-Needs Theory
Early theories of motivation
Contemporary theories of motivation
Proactive perspective of work design
Distributive justice
15. A person's needs for food - drink - shelter - sexual satisfaction - and other physical needs
Core job dimensions in JCM
Reinforcement Theory
Physiological needs
Expectancy Theory
16. The motivation theory that says three acquired (not innate) needs - achievement - power - and affiliation - are major motives in work
Job scope
Social needs
Three-Needs Theory
Early theories of motivation
17. An approach to job design that focuses on how people's tasks and jobs are increasingly based on social relationships
Open-book management
Self-actualization needs
Relational perspective of work design
Expectancy Theory
18. A person's needs for security and protection from physical and emotional harm
Reinforcers
Self-efficacy
Job depth
Safety needs
19. The degree to which a job has a substantial impact on the lives or work of other people
Task significance
Reinforcers
Self-actualization needs
Contemporary theories of motivation
20. The assumption that employees are creative - enjoy work - seek responsibility - and can exercise self-direction
Theory Y
Theory X
Proactive perspective of work design
Self-actualization needs
21. The assumption that employees dislike work - are lazy - avoid responsibility - and must be coerced to perform
Herzberg's Two-Factor Theory
Self-actualization needs
Theory X
Theory Y
22. An individual's belief that he or she is capable of performing a task
Open-book management
Employee recognition programs
Self-efficacy
Task significance
23. The persons - systems - or selves against which individuals compare themselves to assess equity
Referents
Hygiene factors
Expectancy Theory
Pay-for-performance
24. The way tasks are combined to form complete jobs
Job design
Referents
Goal-Setting Theory
Equity theory
25. The vertical expansion of a job by adding planning and evaluating responsibilities
Three-Needs Theory
Proactive perspective of work design
Safety needs
Job enrichment
26. The need to make others behave in a way that they would not have behaved otherwise
Safety needs
Job Characteristics Model (JCM)
Herzberg's Two-Factor Theory
Need for power (nPow)
27. The degree to which a job provides substantial freedom - independence - and discretion to the individual in scheduling work and determining the procedures to be used in carrying it out
Autonomy
Safety needs
Hygiene factors
Job Characteristics Model (JCM)
28. The number of different tasks required in a job and the frequency with which those tasks are repeated
Relational perspective of work design
Reinforcers
Task identity
Job scope
29. A motivational approach in which an organization's financial statements (the 'books') are shared with all employees
Open-book management
Pay-for-performance
Equity theory
Self-efficacy
30. The degree to which a job requires a variety of activities so that an employee can use a number of different skills and talents
Task identity
Theory Y
Skill variety
Reinforcement Theory
31. The desire for friendly and close interpersonal relationships
Expectancy Theory
Maslow's Hierarchy of Needs Theory
Feedback
Need for affiliation (nAff)
32. The degree of control employees have over their work
Theory Y
Skill variety
Expectancy Theory
Job depth
33. The motivation theory that intrinsic factors are related to job satisfaction and motivation - whereas extrinsic factors are associated with job dissatisfaction
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34. Skill variety; Task identity; Task significance; Autonomy; Feedback
Open-book management
Equity theory
Core job dimensions in JCM
Social needs
35. The theory that an individual tends to act in a certain way based on the expectation that the act will be followed by a given outcome and on the attractiveness of that outcome to the individual
Three-Needs Theory
Theory X
Expectancy Theory
Safety needs
36. Personal attention and expressing interest - approval - and appreciation for a job well done
Theory X
Self-actualization needs
Employee recognition programs
Motivation
37. Goal-Setting Theory; Reinforcement Theory; Designing Motivating Jobs; Equity Theory; Expectancy Theory
Distributive justice
Self-actualization needs
Motivators
Contemporary theories of motivation
38. Perceived fairness of the amount and allocation of rewards among individuals
Task identity
Distributive justice
Esteem needs
Job depth
39. The degree to which carrying out work activities required by a job results in the individual's obtaining direct and clear information about his or her performance effectiveness
Relational perspective of work design
Feedback
Distributive justice
Need for affiliation (nAff)
40. Perceived fairness of the process used to determine the distribution of rewards
Valence (attractiveness of reward)
Procedural justice
Job design
Referents
41. A person's needs for affection - belongingness - acceptance - and friendship
Social needs
Self-efficacy
Job enrichment
Job scope
42. The horizontal expansion of a job by increasing job scope
Herzberg's Two-Factor Theory
Need for power (nPow)
Safety needs
Job enlargement
43. The drive to succeed and excel in relation to a set of standards
High-involvement work practices
Safety needs
Need for achievement (nAch)
Expectancy (effort-performance linkage)
44. Work practices designed to elicit greater input of involvement from workers
Job depth
High-involvement work practices
Reinforcers
Contemporary theories of motivation
45. Variable compensation plans that pay employees on the basis of some performance measure
Pay-for-performance
Need for power (nPow)
Motivators
Need for affiliation (nAff)
46. A framework for analyzing and designing jobs that identifies five primary core job dimensions - their interrelationships - and their impact on outcomes
Proactive perspective of work design
Job Characteristics Model (JCM)
Herzberg's Two-Factor Theory
Relational perspective of work design
47. The proposition that specific goals increase performance and that difficult goals - when accepted - result in higher performance than do easy goals
Theory Y
Hygiene factors
Goal-Setting Theory
Need for achievement (nAch)
48. The degree to which the individual believes that performing at a particular level is instrumental in attaining the desired outcome
Open-book management
Need for affiliation (nAff)
Valence (attractiveness of reward)
Instrumentality (performance-reward linkage)
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