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Test your basic knowledge |
Market Research
Start Test
Study First
Subject
:
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. A type of bias that is attributable to mistakes made by choosing a sample rather than a census.
Customer Relationship Management [CRM]
Judgement/expert sample
Sample Error
Double-Barreled Questions
2. A method for testing hypotheses of differences between two means when continuous data is the measurement. (n>30)
Z Test
Qualitative
Leading Question
Symptoms
3. The process whereby interviews or survey instruments are checked for mistakes and corrected before analysis.
Role-Playing
Customer Satisfaction Studies
Primary Research
Editing
4. The systematic process of witnessing and recording behaviors without questioning a subject.
Observation
Relationship Marketing
Structured Measurement
Two-way Frequency Distribution
5. The respondents are instructed to respond in their own words and the response depends on a topic
Simple random sample
Open Ended Question
Referral Sampling
Continuous Data
6. If there are more than two options for the response
Multiple Response Categorical Question
Qualitative
Observation
Behavioral data
7. Samples drawn at the convenience of the interviewer and they may misrepresent the population - Mall intercepts are convenience samples
Demand analysis
Simple random sample
Convenience Sampling
Positioning
8. A formal presentation of the analysis of data - providing a summary of findings - and drawing conclusions of research.
Project Presentation
Reversals of Endpoints
Sample Error
Four Do Not's of Question Wording
9. The process of selecting a small group of population elements for the purposes of imitating the population. Snapshot.
Simple random sample
Survey Research
Data basics
Sampling
10. Emphasizes the use of structured interviewing and gathering of empirical data.
Unprobed Open Ended Format
Quantitative Research
Primary Research
Role-Playing
11. Includes follow-up question(s) instructing the interviewer to ask for additional information
Causal Research
Probed Open Ended Format
Simple random sample
Root
12. Bipolar adjectives that seek to measure object on multiple attributes that may be used to describe the object.
Transitions
Semantic Differential
Qualitative Research
One Way Frequency Distribution
13. Dry runs or dress rehearsals of the questionnaire with the supervisor or some other interviewer playing the respondent's role
Role-Playing
Random Sampling
Product Testing
Sampling
14. One to which the answer affects what will be asked next
Skip Question
Nonsampling Error
Scaled Response Question
Probability Sample
15. The sample frame is divided into groups called clusters - each of which must be considered very similar to the others. The researcher can then randomly select a few clusters and perform a census of each one (one stage). Alternatively - the research
Quantitative Research
Cluster Sampling
ANOVA
Concept Test
16. Don't ask leading questions - Don't ask loaded questions - Don't ask double-barreled questions - Don't use overstated questions
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17. A management philosophy that focuses on building long-term - interactive - and loyal customer outcomes.
Relationship Marketing
Demand analysis
Secondary Research
Service Quality Research
18. A sample based upon judgement or knowledge and where the chance of being selected for a sample is not known.
Simple Random Sampling
Non-probability sample
Third-Person Technique
Convenience Sampling
19. A type of bias that occurs in a research study regardless of whether a census or sample was gathered.
Quantitative
Coding Questions
Nonsampling Error
Categorical or Close-ended Question
20. Studies that manipulate independent variables relative to dependent variables in a natural setting.
Field Studies
Convenience Sampling
Awareness
Stratified Sampling
21. A research condition whereby independent variables are manipulated an artificial environment (lab). Controlled.
Experimentation
Convenience Sampling
ANOVA
Behavioral data
22. A method for testing hypothesis for differences in two or more means when continuous data is the measurement.
Obtrusive Observation
Quantitative Research
ANOVA
Prompters
23. Facts recorded in non-numeric fashion
Quota Sample
Discrete Data
Qualitative
Cluster Sampling
24. Selected by an informed reserch who feels that a subject possesses characterisitcs qualifying them as a subject for a study.
Overstated Questions
Behavioral data
Judgement/expert sample
Field Studies
25. A measurement process whereby possible answers are predetermined.
Transitions
Structured Measurement
Survey Research
Root
26. A method for testing hypotheses of differences between two means when continuous data is the measurement. (n<30)
t-Test
Non-probability sample
Editing
Causal data
27. A sample that is chosen by subdividing a population into subgroups and then randomly selecting subject from each subgroup.
Stratified random sample
Mode
Dichotomous Scales
Causal Research
28. Linear data that possesses quality of naming - order - and equal intervals like distance - wealth - etc.
Continuous Data
Dual Choice or Dichotomous Categorical Question
Discrete Data
Reversals of Endpoints
29. Systematic gathering of information from a sample of respondents to gain inferences of a population of interest.
Behavioral data
Survey Research
Probed Open Ended Format
Unobtrusive Observation
30. Facts stored in the most disaggregate form - e.g. - product-level UPC scanner data
Probability Sample
Test Marketing
Double-Barreled Questions
Root
31. Categorical data like gender - age groups - marital status - etc.
Customer Satisfaction Studies
Discrete Data
Convenience Sampling
Quantitative Research
32. Simple and easy-to-answer that are used to get the respondents' interest and to demonstrate the ease of responding to the research request
Overstated Questions
Non-probability sample
Warm-up Questions
Demand analysis
33. An informal process of analyzing past - present - and future conditions that affect a firm's success and completive position.
Root
Situation Analysis
Systematic Sampling
Quota Sampling
34. Measuring the degree to which an organization conforms to the quality level expected by customers.
Service Quality Research
Hypothesis
Skip Question
Dual Choice or Dichotomous Categorical Question
35. Seeks no additional information from the respondent
Semantic Differential
Unprobed Open Ended Format
Mall Intercept Survey
Convenience Sampling
36. The degree to which a scale measures what it is supposed to measure.
Screening Questions
Scale Validity
Census
Primary Research
37. If the population is believed to have a skewed distribution for one or more of its distinguishing factors (e.g. income or product usage) - the researcher identifies subpopulations in the sample frame called strata. A simple random sample is then tak
Behavioral core
Stratified Sampling
Random Sampling
Z Test
38. A bell shaped distribution that exists when the mean - median - and mode are equal; theoretical data distribution; t-Distribution.
Customer Satisfaction Studies
Normal Distribution
Systematic Sampling
t-Test
39. Data that is collected and assembled by a research for a specific research problem; controlled data collection.
Quantitative Research
One Way Frequency Distribution
Unobtrusive Observation
Primary Research
40. The extent to which the measurements taken with a particular instrument are repeatable.
Overstated Questions
Scale Reliability
Laboratory Studies
Probability Sample
41. Less formal in procedural methods - this research seeks insight into problems rather than testing hypotheses.
Primary Research
Exploratory Research
Leading Question
Scale Reliability
42. A controlled field study conducted for gaining information on the performance of marketing mix factors.
Dichotomous Scales
Test Marketing
Quota Sampling
Research Problem
43. A type of study that witnesses behaviors and subject are aware that they are being watched.
Obtrusive Observation
Data types
Qualitative Research
Concept Testing
44. One that places undue emphasis on some aspect of the topic
Overstated Questions
Referral Sampling
Demand analysis
Two-way Frequency Distribution
45. A study that includes every member of a population of interest; nearly impossible to achieve.
Situation Analysis
Hypothesis
Census
Systematic Sampling
46. Research that attempts to assess product improvements prior to enacting product modifications.
Chi Squared
Product Test
Service Quality Research
Customer Relationship Management [CRM]
47. Research that allows the statement of cause and effect relationships among data or events.
Stratified Sampling
Causal Research
Quota Sampling
F Statistic
48. Studies that seek to measure the differences between expected and real outcomes of services - products - and programs.
Test Marketing
Customer Satisfaction Studies
Third-Person Technique
One Way Frequency Distribution
49. Type vs. content
Quantitative
Continuous Data
Leading Question
Data basics
50. Purchases - promotional responses - online/web activities
Causal data
Behavioral data
Census
Convenience Sampling