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Market Research
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Study First
Subject
:
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. The average of observed data.
Mean
Non-probability sample
Z Test
Reversals of Endpoints
2. Historical research that has been previously collected by someone other than the research and for another purpose.
Likert-Type Scales
Positioning
Secondary Research
Z Test
3. Studies that seek to measure the differences between expected and real outcomes of services - products - and programs.
Purposive Sampling
Customer Satisfaction Studies
Data Analysis
Field Studies
4. An interviewing technique in which mall patrons are stopped and asked for feedback.
Experimentation
Mall Intercept Survey
Qualitative
Field Studies
5. Don't ask leading questions - Don't ask loaded questions - Don't ask double-barreled questions - Don't use overstated questions
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6. The degree to which a scale measures what it is supposed to measure.
Quota Sample
Scale Validity
Nonsampling Error
Situation Analysis
7. Research that allows the statement of cause and effect relationships among data or events.
Product Testing
Causal Research
Convenience Sampling
Unstructured Measurement
8. A method for testing hypotheses of differences between two means when continuous data is the measurement. (n>30)
Data types
Descriptive Research
Z Test
Chi Squared
9. Who - What - Where - Where - Why - and How questions.
Coding Questions
Universal Questions
Question Flow
Hypothesis
10. Behavioral core - causal data
Situation Analysis
Mall Intercept Survey
Stratified Sampling
Data content
11. A sampling process where each sample units has a known chance of being selected.
F Statistic
Primary Research
Stratified random sample
Random Sampling
12. Emphasizes the use of structured interviewing and gathering of empirical data.
Sample Error
Data Analysis
Causal data
Quantitative Research
13. Facts stored in the most disaggregate form - e.g. - product-level UPC scanner data
Simple random sample
Editing
Root
Probability Sample
14. The extent to which the measurements taken with a particular instrument are repeatable.
Transitions
Customer Satisfaction Studies
Judgement/expert sample
Scale Reliability
15. A controlled field study conducted for gaining information on the performance of marketing mix factors.
Laboratory Studies
Four Do Not's of Question Wording
Test Marketing
Semantic Differential
16. The researcher uses personal judgment or that of some other knowledgeable person to identify who will be in the sample. Subjectively and convenience enter in here; consequently - certain members of the population will have a smaller chance of select
Purposive Sampling
Simple random sample
Quota Sample
Stratified Sampling
17. Selected by an informed reserch who feels that a subject possesses characterisitcs qualifying them as a subject for a study.
Judgement/expert sample
Warm-up Questions
Concept Testing
Third-Person Technique
18. Pertains to the sequencing of questions or blocks of questions - including any instructions - on the questionnaire
Behavioral data
Sampling
ANOVA
Question Flow
19. A sample where ech member of a population has a known - non-zero chance of being included in a sample.
Question Flow
Probability Sample
Causal Research
Semantic Differential
20. The statistic test for testing a hypothesis with ANOVA.
Discrete Data
Mutually Exclusive
Demographic data
F Statistic
21. Used to screen out respondents who do not meet the qualifications necessary to take part in the research study
Cluster Sampling
Screening Questions
Probability Sample
Open Ended Question
22. Dry runs or dress rehearsals of the questionnaire with the supervisor or some other interviewer playing the respondent's role
Cluster Sampling
Likert-Type Scales
Obtrusive Observation
Role-Playing
23. Studies that manipulate independent variables relative to dependent variables in a contrived setting.
Laboratory Studies
Four Do Not's of Question Wording
Skip Question
Symptoms
24. A sample where each member of a populations has an equal - non-zero chance of being included in a sample.
Double-Barreled Questions
Leading Question
Simple random sample
F Statistic
25. The process of selecting a small group of population elements for the purposes of imitating the population. Snapshot.
Causal Research
Semantic Differential
Sampling
Purposive Sampling
26. Keep it focused on a single topic - Keep it brief - Keep it grammatically simple - Keep it crystal
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27. The sample frame is divided into groups called clusters - each of which must be considered very similar to the others. The researcher can then randomly select a few clusters and perform a census of each one (one stage). Alternatively - the research
Cluster Sampling
Data Analysis
Exploratory Research
Symptoms
28. Linear data that possesses quality of naming - order - and equal intervals like distance - wealth - etc.
Four Do Not's of Question Wording
Continuous Data
Field Studies
Nonsampling Error
29. Simple and easy-to-answer that are used to get the respondents' interest and to demonstrate the ease of responding to the research request
Z Test
Unprobed Open Ended Format
Warm-up Questions
Quantitative
30. Using a sample frame that lists members of the population - the researcher selects a random starting point for the first sample member. A constant "skip interval - " calculated by dividing the number of population members in the sample frame by the
Systematic Sampling
Open Ended Question
Universal Questions
Research Problem
31. The researcher identifies quota characteristics such as demographic or product use factors and uses these to set up quotas for each class of respondent. The sizes of the quotas are determined by the researcher's belief about the relative size of each
Screening Questions
Quota Sampling
Data Analysis
Likert-Type Scales
32. An informal process of analyzing past - present - and future conditions that affect a firm's success and completive position.
Prompters
Situation Analysis
Census
Quota Sample
33. Purchases - promotional responses - online/web activities
Primary Research
Quota Sampling
Symptoms
Behavioral data
34. The percentage of the market having heard of a message - product - or brand.
Random Sampling
Concept Test
Awareness
Loaded Question
35. Individual difference variables - geo-demographics
Demographic data
Situation Analysis
Chi Squared
Four Do's of Question Wording
36. Used to keep respondents on task and alert
Prompters
Mall Intercept Survey
t-Test
Qualitative
37. A research condition whereby independent variables are manipulated an artificial environment (lab). Controlled.
Experimentation
Demand analysis
Judgement/expert sample
Customer Satisfaction Studies
38. Emphasizes the use of unstructured interviewing techniques; ethnographic research.
Project Presentation
Scale Reliability
Qualitative Research
Chi Squared
39. Utilizes a continuum chosen by the researcher to measure the attributes of some construct under study
Causal Research
Scaled Response Question
Data basics
Loaded Question
40. A attempt to test elements of products or product innovations prior to presenting the product or innovation to the marketplace.
Causal data
Product Testing
Unprobed Open Ended Format
Z Test
41. One that places undue emphasis on some aspect of the topic
ANOVA
Customer Relationship Management [CRM]
Data types
Overstated Questions
42. A type of bias that occurs in a research study regardless of whether a census or sample was gathered.
Secondary Research
Reversals of Endpoints
Nonsampling Error
Discrete Data
43. One to which the answer affects what will be asked next
Concept Test
Skip Question
Scaled Response Question
Census
44. Instead of directly quizzing the respondent - the question can be couched in terms of a third person who is similar to the respondent
Convenience Sampling
Third-Person Technique
Service Quality Research
Scaled Response Question
45. A type of study that witnesses behaviors and subjects are not aware that they are being watched.
Scale Validity
Unobtrusive Observation
Causal data
Role-Playing
46. The researcher uses random numbers from a computer - random digit dialing - or some other random selection procedure that guarantees each member of the population in the sample frame has an identical chance of being selected into the sample.
Obtrusive Observation
Symptoms
Simple Random Sampling
Qualitative Research
47. Demographics - attitudes - preferences
Data content
Purposive Sampling
Product Testing
Causal data
48. Nonprobability sampling resulting when sampling units do not have an known chance of being included.
Screening Questions
Causal Research
Convenience Sampling
Stratified random sample
49. Type vs. content
Service Quality Research
Data basics
Hypothesis
Systematic Sampling
50. Managing customer relationships by integrating customer information throughout the business.
Scaled Response Question
Customer Relationship Management [CRM]
Mall Intercept Survey
Judgement/expert sample
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