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Test your basic knowledge |
Market Research
Start Test
Study First
Subject
:
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. General condition indicators of broader problems/opportunities that influence management's thinking
Editing
Unprobed Open Ended Format
Symptoms
Demographic data
2. Allow you to split out groups of respondents to look for differences among those groups
Classification Questions
Service Quality Research
Product Testing
Continuous Data
3. A condition whereby units of observation may exist in one and only one grouping.
Third-Person Technique
Non-probability sample
Stratified Sampling
Mutually Exclusive
4. A management philosophy that focuses on building long-term - interactive - and loyal customer outcomes.
Unprobed Open Ended Format
Behavioral data
Systematic Sampling
Relationship Marketing
5. Transactions
Behavioral core
Screening Questions
Test Marketing
Project Presentation
6. Studies that manipulate independent variables relative to dependent variables in a contrived setting.
Customer Satisfaction Studies
Experimentation
Laboratory Studies
Scaled Response Question
7. Emphasizes the use of structured interviewing and gathering of empirical data.
Dual Choice or Dichotomous Categorical Question
Referral Sampling
Non-probability sample
Quantitative Research
8. A type of bias that is attributable to mistakes made by choosing a sample rather than a census.
Likert-Type Scales
Data content
F Statistic
Sample Error
9. If there are more than two options for the response
Cluster Sampling
Multiple Response Categorical Question
F Statistic
Convenience Sampling
10. Purchases - promotional responses - online/web activities
Mode
Secondary Research
Behavioral data
Product Test
11. A attempt to test elements of products or product innovations prior to presenting the product or innovation to the marketplace.
Normal Distribution
Convenience Sampling
Census
Product Testing
12. Statements or questions used to let the respondent know that changes in question topic or format are forthcoming
Scale Validity
Transitions
t-Test
Test Marketing
13. A sample that is chosen by subdividing a population into subgroups and then randomly selecting subject from each subgroup.
Project Presentation
Stratified random sample
Sample Error
Qualitative
14. Dry runs or dress rehearsals of the questionnaire with the supervisor or some other interviewer playing the respondent's role
Dual Choice or Dichotomous Categorical Question
Double-Barreled Questions
Role-Playing
Transitions
15. Research useful for identifying - determining - and describing existing characteristics of a subject matter.
Scaled Response Question
Descriptive Research
Systematic Sampling
Convenience Sampling
16. Used to screen out respondents who do not meet the qualifications necessary to take part in the research study
Non-probability sample
Mall Intercept Survey
Sample Error
Screening Questions
17. Research that attempts to assess new products prior to enacting the introduction.
Problem Definition
Concept Test
Situation Analysis
Quantitative
18. Facts recorded in numeric fashion
Quantitative
Observation
Four Do Not's of Question Wording
Purposive Sampling
19. Samples drawn at the convenience of the interviewer and they may misrepresent the population - Mall intercepts are convenience samples
Project Presentation
Coding Questions
F Statistic
Convenience Sampling
20. A statement that seeks to determine precisely what problem management wishes to solve; information suggestive.
Derived
Mall Intercept Survey
Problem Definition
Causal data
21. A type of study that witnesses behaviors and subject are aware that they are being watched.
Customer Relationship Management [CRM]
Obtrusive Observation
Unprobed Open Ended Format
Observation
22. Pertains to the sequencing of questions or blocks of questions - including any instructions - on the questionnaire
Convenience Sampling
Data basics
Z Test
Question Flow
23. An attempt to test new product or product innovation ideas prior to producing and marketing the product idea.
Concept Testing
Positioning
Non-probability sample
Obtrusive Observation
24. Seeks no additional information from the respondent
Purposive Sampling
Unobtrusive Observation
Unprobed Open Ended Format
Quantitative Research
25. The researcher uses personal judgment or that of some other knowledgeable person to identify who will be in the sample. Subjectively and convenience enter in here; consequently - certain members of the population will have a smaller chance of select
Problem Definition
Purposive Sampling
Primary Research
Probability Sample
26. Demographics - attitudes - preferences
Role-Playing
Stratified Sampling
Demand analysis
Causal data
27. Qualitative - quantitative - root - derived
Chi Squared
Demand analysis
Probed Open Ended Format
Data types
28. A bell shaped distribution that exists when the mean - median - and mode are equal; theoretical data distribution; t-Distribution.
Normal Distribution
Reversals of Endpoints
Four Do Not's of Question Wording
Convenience Sampling
29. Using a sample frame that lists members of the population - the researcher selects a random starting point for the first sample member. A constant "skip interval - " calculated by dividing the number of population members in the sample frame by the
Systematic Sampling
Four Do Not's of Question Wording
Unobtrusive Observation
Coding Questions
30. Selected by an informed reserch who feels that a subject possesses characterisitcs qualifying them as a subject for a study.
Probed Open Ended Format
Third-Person Technique
Customer Relationship Management [CRM]
Judgement/expert sample
31. A measurement process that seeks an open-end response from study subject.
Unstructured Measurement
Purposive Sampling
Experimentation
Z Test
32. Research that attempts to assess product improvements prior to enacting product modifications.
Skip Question
Product Test
Relationship Marketing
Exhaustive
33. Managing customer relationships by integrating customer information throughout the business.
Observation
Customer Relationship Management [CRM]
Loaded Question
Normal Distribution
34. An informal process of analyzing past - present - and future conditions that affect a firm's success and completive position.
Quantitative
Customer Satisfaction Studies
Data basics
Situation Analysis
35. Type vs. content
Continuous Data
Data basics
Chi Squared
Stratified random sample
36. A method for testing hypothesis for differences in two or more means when continuous data is the measurement.
Semantic Differential
Data content
ANOVA
Test Marketing
37. Behavioral core - causal data
Continuous Data
Data content
Question Flow
Probability Sample
38. A sample based upon judgement or knowledge and where the chance of being selected for a sample is not known.
Systematic Sampling
Non-probability sample
Multiple Response Categorical Question
Exploratory Research
39. Scales that offer several alternative levels of agreement for respondents.
Sample Error
Experimentation
Mall Intercept Survey
Likert-Type Scales
40. The desired perception that a company wants to be associated with its target market relative to competing brands.
Positioning
Overstated Questions
Data basics
Sample Error
41. The degree to which a scale measures what it is supposed to measure.
Scale Validity
F Statistic
Relationship Marketing
Double-Barreled Questions
42. Data that is collected and assembled by a research for a specific research problem; controlled data collection.
Unstructured Measurement
Problem Definition
Concept Testing
Primary Research
43. A summary in rows and columns of two discrete variables analyzed simultaneously. [Chi Square]
Editing
Two-way Frequency Distribution
Four Do Not's of Question Wording
Data content
44. The process whereby interviews or survey instruments are checked for mistakes and corrected before analysis.
Qualitative
Sample Error
Editing
Positioning
45. Facts recorded in non-numeric fashion
Demographic data
Sample Error
Qualitative
Quantitative Research
46. The systematic process of witnessing and recording behaviors without questioning a subject.
Project Presentation
Convenience Sampling
Observation
Mall Intercept Survey
47. A type of study that witnesses behaviors and subjects are not aware that they are being watched.
Reversals of Endpoints
Systematic Sampling
Scale Validity
Unobtrusive Observation
48. A formal presentation of the analysis of data - providing a summary of findings - and drawing conclusions of research.
Likert-Type Scales
Dual Choice or Dichotomous Categorical Question
Project Presentation
Convenience Sampling
49. A sampling process where each sample units has a known chance of being selected.
Random Sampling
Mall Intercept Survey
Cluster Sampling
ANOVA
50. Scales that offer on two alternatives; true-false; yes-no.
Categorical or Close-ended Question
Qualitative
Dichotomous Scales
Reversals of Endpoints