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Test your basic knowledge |
Market Research
Start Test
Study First
Subject
:
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. A measurement process whereby possible answers are predetermined.
Transitions
Dual Choice or Dichotomous Categorical Question
Obtrusive Observation
Structured Measurement
2. One to which the answer affects what will be asked next
Z Test
Situation Analysis
Survey Research
Skip Question
3. Summary facts - typically representing aggregates of root data
Chi Squared
Derived
Non-probability sample
Dichotomous Scales
4. A statement that seeks to determine precisely what problem management wishes to solve; information suggestive.
Unobtrusive Observation
Primary Research
Problem Definition
Universal Questions
5. Research that attempts to assess product improvements prior to enacting product modifications.
Likert-Type Scales
Project Presentation
Product Test
Symptoms
6. Individual difference variables - geo-demographics
Random Sampling
Symptoms
Demographic data
Double-Barreled Questions
7. An informed opinion; a possible solution; useful in guiding research investigations.
Convenience Sampling
Project Presentation
Hypothesis
Question Flow
8. The respondents are instructed to respond in their own words and the response depends on a topic
Structured Measurement
Open Ended Question
Census
Unstructured Measurement
9. Keep it focused on a single topic - Keep it brief - Keep it grammatically simple - Keep it crystal
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10. A sample that is chosen by subdividing a population into subgroups and then randomly selecting subject from each subgroup.
Dichotomous Scales
Stratified random sample
Chi Squared
Product Testing
11. Data that is collected and assembled by a research for a specific research problem; controlled data collection.
Primary Research
Leading Question
Service Quality Research
Situation Analysis
12. A summary in rows and columns of two discrete variables analyzed simultaneously. [Chi Square]
Four Do's of Question Wording
Stratified random sample
Discrete Data
Two-way Frequency Distribution
13. A measurement process that seeks an open-end response from study subject.
Concept Testing
Unstructured Measurement
Transitions
Continuous Data
14. A type of study that witnesses behaviors and subjects are not aware that they are being watched.
Dichotomous Scales
Unobtrusive Observation
Mean
Demand analysis
15. An informal process of analyzing past - present - and future conditions that affect a firm's success and completive position.
Scaled Response Question
Situation Analysis
Data content
Unstructured Measurement
16. Pertains to the sequencing of questions or blocks of questions - including any instructions - on the questionnaire
Mutually Exclusive
Simple Random Sampling
Random Sampling
Question Flow
17. Seeks no additional information from the respondent
Unprobed Open Ended Format
Universal Questions
Screening Questions
Random Sampling
18. A research condition whereby independent variables are manipulated an artificial environment (lab). Controlled.
Experimentation
Judgement/expert sample
Quota Sample
Prompters
19. Buried in its wording elements that make reference to universal beliefs or rules of behavior
Descriptive Research
Secondary Research
Semantic Differential
Loaded Question
20. That data observation that splits a distribution of data at its midpoint.
Median
Stratified Sampling
Situation Analysis
Obtrusive Observation
21. A condition whereby all possible groupings of units or data have been included for consideration.
Exhaustive
Open Ended Question
Third-Person Technique
Unstructured Measurement
22. A attempt to test elements of products or product innovations prior to presenting the product or innovation to the marketplace.
Data content
Obtrusive Observation
Convenience Sampling
Product Testing
23. A type of bias that occurs in a research study regardless of whether a census or sample was gathered.
Editing
Nonsampling Error
Leading Question
Relationship Marketing
24. A management philosophy that focuses on building long-term - interactive - and loyal customer outcomes.
Simple Random Sampling
Unprobed Open Ended Format
Concept Test
Relationship Marketing
25. The process of selecting a small group of population elements for the purposes of imitating the population. Snapshot.
Four Do Not's of Question Wording
Open Ended Question
Sampling
Probed Open Ended Format
26. Emphasizes the use of unstructured interviewing techniques; ethnographic research.
ANOVA
Loaded Question
Obtrusive Observation
Qualitative Research
27. A sample based upon judgement or knowledge and where the chance of being selected for a sample is not known.
Symptoms
Prompters
Non-probability sample
Skip Question
28. The researcher identifies quota characteristics such as demographic or product use factors and uses these to set up quotas for each class of respondent. The sizes of the quotas are determined by the researcher's belief about the relative size of each
Demand analysis
Quota Sampling
Concept Test
Role-Playing
29. The sample frame is divided into groups called clusters - each of which must be considered very similar to the others. The researcher can then randomly select a few clusters and perform a census of each one (one stage). Alternatively - the research
Census
Structured Measurement
Universal Questions
Cluster Sampling
30. Respondents are asked for the names and identities of other like themselves who might qualify to take part in the survey. Members of the population who are less well-known - disliked - or whose opinions conflict with the selected respondents' have
Warm-up Questions
Referral Sampling
Dual Choice or Dichotomous Categorical Question
Test Marketing
31. Don't ask leading questions - Don't ask loaded questions - Don't ask double-barreled questions - Don't use overstated questions
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32. Less formal in procedural methods - this research seeks insight into problems rather than testing hypotheses.
Quota Sample
Exploratory Research
Z Test
Customer Relationship Management [CRM]
33. A method for testing hypothesis for differences in two or more means when continuous data is the measurement.
Relationship Marketing
Multiple Response Categorical Question
ANOVA
Laboratory Studies
34. Bipolar adjectives that seek to measure object on multiple attributes that may be used to describe the object.
Descriptive Research
Simple Random Sampling
Probability Sample
Semantic Differential
35. Estimating the level of customer demand and the reasons for that demand for a given product or service.
Data content
Demand analysis
Four Do Not's of Question Wording
Simple Random Sampling
36. Managing customer relationships by integrating customer information throughout the business.
Awareness
Warm-up Questions
Probed Open Ended Format
Customer Relationship Management [CRM]
37. A bell shaped distribution that exists when the mean - median - and mode are equal; theoretical data distribution; t-Distribution.
Normal Distribution
One Way Frequency Distribution
Double-Barreled Questions
Four Do's of Question Wording
38. Nonprobability sampling resulting when sampling units do not have an known chance of being included.
Awareness
Convenience Sampling
Scaled Response Question
Scale Validity
39. Lists response options on the questionnaire that can be answered quickly and easily
Normal Distribution
t-Test
Continuous Data
Categorical or Close-ended Question
40. Utilizes a continuum chosen by the researcher to measure the attributes of some construct under study
Scaled Response Question
Normal Distribution
Root
Data types
41. Dry runs or dress rehearsals of the questionnaire with the supervisor or some other interviewer playing the respondent's role
Causal data
Simple Random Sampling
Role-Playing
Nonsampling Error
42. Demographics - attitudes - preferences
Root
Causal data
Sampling
Mean
43. Behavioral core - causal data
Awareness
Question Flow
Exhaustive
Data content
44. The percentage of the market having heard of a message - product - or brand.
F Statistic
Awareness
Service Quality Research
Random Sampling
45. Facts recorded in non-numeric fashion
Qualitative
Prompters
Z Test
Warm-up Questions
46. If there are more than two options for the response
F Statistic
Multiple Response Categorical Question
Continuous Data
Mean
47. Allow you to split out groups of respondents to look for differences among those groups
Awareness
Discrete Data
Probability Sample
Classification Questions
48. The average of observed data.
Dual Choice or Dichotomous Categorical Question
Demographic data
Customer Relationship Management [CRM]
Mean
49. Research that attempts to assess new products prior to enacting the introduction.
Classification Questions
Concept Test
Problem Definition
Mode
50. An interrogative (question) statement that helps to guide the research process.
Research Problem
Unstructured Measurement
Concept Testing
Behavioral core