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Test your basic knowledge |
Market Research
Start Test
Study First
Subject
:
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Used to keep respondents on task and alert
Prompters
Scale Reliability
Overstated Questions
Screening Questions
2. A method for testing hypotheses of differences between two means when continuous data is the measurement. (n<30)
t-Test
Referral Sampling
Universal Questions
Quantitative Research
3. Measuring the degree to which an organization conforms to the quality level expected by customers.
One Way Frequency Distribution
Service Quality Research
Quota Sample
Root
4. Individual difference variables - geo-demographics
Demographic data
Quota Sampling
Unstructured Measurement
Problem Definition
5. A type of bias that is attributable to mistakes made by choosing a sample rather than a census.
Continuous Data
Sample Error
Descriptive Research
Scale Validity
6. A summary of how many times each possible raw response was selected by a set of respondents.
Systematic Sampling
Qualitative Research
One Way Frequency Distribution
Unprobed Open Ended Format
7. Samples drawn at the convenience of the interviewer and they may misrepresent the population - Mall intercepts are convenience samples
Hypothesis
Semantic Differential
Convenience Sampling
Test Marketing
8. A measurement process that seeks an open-end response from study subject.
Mode
Stratified Sampling
Unstructured Measurement
Skip Question
9. An interviewing technique in which mall patrons are stopped and asked for feedback.
Mall Intercept Survey
Data Analysis
Customer Relationship Management [CRM]
Data types
10. Instead of directly quizzing the respondent - the question can be couched in terms of a third person who is similar to the respondent
Probed Open Ended Format
Third-Person Technique
Quantitative Research
Service Quality Research
11. An interrogative (question) statement that helps to guide the research process.
Judgement/expert sample
Quota Sample
Research Problem
Probability Sample
12. Transactions
Behavioral core
Double-Barreled Questions
Unstructured Measurement
Likert-Type Scales
13. Selected by an informed reserch who feels that a subject possesses characterisitcs qualifying them as a subject for a study.
Demographic data
Product Test
Four Do Not's of Question Wording
Judgement/expert sample
14. Utilizes a continuum chosen by the researcher to measure the attributes of some construct under study
Convenience Sampling
Scaled Response Question
Concept Testing
Prompters
15. Research that attempts to assess new products prior to enacting the introduction.
Concept Test
Discrete Data
Unprobed Open Ended Format
Reversals of Endpoints
16. If there are more than two options for the response
Multiple Response Categorical Question
Stratified random sample
Causal Research
Demand analysis
17. Research that attempts to assess product improvements prior to enacting product modifications.
Product Test
Census
Median
Scaled Response Question
18. A sample that is chosen by subdividing a population into subgroups and then randomly selecting subject from each subgroup.
F Statistic
Universal Questions
Stratified random sample
Unprobed Open Ended Format
19. Who - What - Where - Where - Why - and How questions.
Non-probability sample
Continuous Data
Universal Questions
Open Ended Question
20. The researcher uses random numbers from a computer - random digit dialing - or some other random selection procedure that guarantees each member of the population in the sample frame has an identical chance of being selected into the sample.
Simple Random Sampling
Scale Reliability
Quota Sampling
Research Problem
21. If the population is believed to have a skewed distribution for one or more of its distinguishing factors (e.g. income or product usage) - the researcher identifies subpopulations in the sample frame called strata. A simple random sample is then tak
Stratified Sampling
Z Test
Third-Person Technique
Qualitative Research
22. A management philosophy that focuses on building long-term - interactive - and loyal customer outcomes.
Purposive Sampling
Stratified random sample
Relationship Marketing
Primary Research
23. That data observation that splits a distribution of data at its midpoint.
Concept Testing
Median
Probability Sample
Classification Questions
24. A measurement process whereby possible answers are predetermined.
Quantitative
Structured Measurement
Mode
Question Flow
25. One that places undue emphasis on some aspect of the topic
Coding Questions
Problem Definition
Overstated Questions
t-Test
26. A method for testing hypotheses of relationships when discrete data is the measurement.
Categorical or Close-ended Question
Quantitative
Chi Squared
Exploratory Research
27. The extent to which the measurements taken with a particular instrument are repeatable.
Mutually Exclusive
t-Test
Quota Sampling
Scale Reliability
28. Used to screen out respondents who do not meet the qualifications necessary to take part in the research study
Categorical or Close-ended Question
Exploratory Research
Screening Questions
Observation
29. A condition whereby all possible groupings of units or data have been included for consideration.
Editing
Exhaustive
Relationship Marketing
Test Marketing
30. Purchases - promotional responses - online/web activities
Concept Testing
Convenience Sampling
F Statistic
Behavioral data
31. A sampling process where each sample units has a known chance of being selected.
Scale Reliability
Descriptive Research
Causal data
Random Sampling
32. Bipolar adjectives that seek to measure object on multiple attributes that may be used to describe the object.
Semantic Differential
Observation
Test Marketing
Situation Analysis
33. One to which the answer affects what will be asked next
Observation
Dichotomous Scales
Skip Question
Simple random sample
34. Behavioral core - causal data
Unobtrusive Observation
Data content
Positioning
Quantitative Research
35. A research condition whereby independent variables are manipulated an artificial environment (lab). Controlled.
Normal Distribution
Experimentation
Four Do's of Question Wording
Quantitative
36. Categorical data like gender - age groups - marital status - etc.
Discrete Data
Project Presentation
Obtrusive Observation
Product Test
37. A type of study that witnesses behaviors and subjects are not aware that they are being watched.
Stratified Sampling
Awareness
Unobtrusive Observation
Primary Research
38. Selecting subject based upon specific ratios of characteristics among sample members.
Obtrusive Observation
Categorical or Close-ended Question
Dual Choice or Dichotomous Categorical Question
Quota Sample
39. A formal presentation of the analysis of data - providing a summary of findings - and drawing conclusions of research.
Referral Sampling
Convenience Sampling
Normal Distribution
Project Presentation
40. A attempt to test elements of products or product innovations prior to presenting the product or innovation to the marketplace.
Awareness
Product Testing
Test Marketing
Quantitative Research
41. Really two different questions posed in one question
Experimentation
Probability Sample
Obtrusive Observation
Double-Barreled Questions
42. A sample where each member of a populations has an equal - non-zero chance of being included in a sample.
Qualitative
Qualitative Research
Simple random sample
Laboratory Studies
43. A study that includes every member of a population of interest; nearly impossible to achieve.
Census
ANOVA
Probability Sample
t-Test
44. Summary facts - typically representing aggregates of root data
Semantic Differential
Prompters
Derived
F Statistic
45. Managing customer relationships by integrating customer information throughout the business.
Customer Relationship Management [CRM]
Demand analysis
Stratified Sampling
Relationship Marketing
46. The percentage of the market having heard of a message - product - or brand.
Warm-up Questions
Coding Questions
Awareness
Nonsampling Error
47. Statements or questions used to let the respondent know that changes in question topic or format are forthcoming
Descriptive Research
Semantic Differential
Stratified random sample
Transitions
48. A statement that seeks to determine precisely what problem management wishes to solve; information suggestive.
Leading Question
Problem Definition
Project Presentation
ANOVA
49. The degree to which a scale measures what it is supposed to measure.
Dichotomous Scales
Scale Validity
Question Flow
Role-Playing
50. Systematic gathering of information from a sample of respondents to gain inferences of a population of interest.
Discrete Data
Survey Research
Sampling
Two-way Frequency Distribution