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Test your basic knowledge |
Market Research
Start Test
Study First
Subject
:
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. The researcher uses random numbers from a computer - random digit dialing - or some other random selection procedure that guarantees each member of the population in the sample frame has an identical chance of being selected into the sample.
Simple Random Sampling
Experimentation
Mall Intercept Survey
Two-way Frequency Distribution
2. A measurement process whereby possible answers are predetermined.
Categorical or Close-ended Question
Continuous Data
Structured Measurement
Overstated Questions
3. The researcher identifies quota characteristics such as demographic or product use factors and uses these to set up quotas for each class of respondent. The sizes of the quotas are determined by the researcher's belief about the relative size of each
Quota Sampling
Derived
Warm-up Questions
Customer Relationship Management [CRM]
4. Scales that offer on two alternatives; true-false; yes-no.
Multiple Response Categorical Question
Concept Test
Dichotomous Scales
Purposive Sampling
5. Who - What - Where - Where - Why - and How questions.
Unobtrusive Observation
Experimentation
Multiple Response Categorical Question
Universal Questions
6. Linear data that possesses quality of naming - order - and equal intervals like distance - wealth - etc.
Positioning
Transitions
Universal Questions
Continuous Data
7. A type of study that witnesses behaviors and subject are aware that they are being watched.
Scale Validity
Obtrusive Observation
Semantic Differential
Double-Barreled Questions
8. Summary facts - typically representing aggregates of root data
Survey Research
Derived
Judgement/expert sample
Unprobed Open Ended Format
9. One that places undue emphasis on some aspect of the topic
Census
Overstated Questions
Categorical or Close-ended Question
Laboratory Studies
10. A type of bias that is attributable to mistakes made by choosing a sample rather than a census.
Sample Error
Categorical or Close-ended Question
Normal Distribution
Referral Sampling
11. Dry runs or dress rehearsals of the questionnaire with the supervisor or some other interviewer playing the respondent's role
Role-Playing
Project Presentation
Likert-Type Scales
Prompters
12. The respondents are instructed to respond in their own words and the response depends on a topic
Quantitative Research
Normal Distribution
Open Ended Question
Chi Squared
13. The percentage of the market having heard of a message - product - or brand.
Awareness
Structured Measurement
Two-way Frequency Distribution
Semantic Differential
14. The statistic test for testing a hypothesis with ANOVA.
Exploratory Research
Quota Sample
Dichotomous Scales
F Statistic
15. General condition indicators of broader problems/opportunities that influence management's thinking
Reversals of Endpoints
Prompters
Median
Symptoms
16. Emphasizes the use of structured interviewing and gathering of empirical data.
Data basics
Product Test
Unobtrusive Observation
Quantitative Research
17. The use of numbers associated with question response options to facilitate data analysis after the survey has been conducted; Primary objective is to represent each possible response with a unique number because numbers are easier and faster to use i
Quota Sampling
Coding Questions
Semantic Differential
Behavioral data
18. Managing customer relationships by integrating customer information throughout the business.
Customer Relationship Management [CRM]
Quota Sample
Nonsampling Error
Data Analysis
19. A bell shaped distribution that exists when the mean - median - and mode are equal; theoretical data distribution; t-Distribution.
Normal Distribution
Random Sampling
Research Problem
Experimentation
20. A sample that is chosen by subdividing a population into subgroups and then randomly selecting subject from each subgroup.
Scale Reliability
Qualitative Research
Service Quality Research
Stratified random sample
21. The extent to which the measurements taken with a particular instrument are repeatable.
Non-probability sample
Stratified Sampling
Scale Reliability
Stratified random sample
22. The sample frame is divided into groups called clusters - each of which must be considered very similar to the others. The researcher can then randomly select a few clusters and perform a census of each one (one stage). Alternatively - the research
Leading Question
Causal Research
Sample Error
Cluster Sampling
23. Lists response options on the questionnaire that can be answered quickly and easily
Descriptive Research
Customer Satisfaction Studies
Categorical or Close-ended Question
Chi Squared
24. A summary of how many times each possible raw response was selected by a set of respondents.
Primary Research
One Way Frequency Distribution
Demand analysis
Role-Playing
25. Historical research that has been previously collected by someone other than the research and for another purpose.
Screening Questions
Secondary Research
Mean
Editing
26. Statements or questions used to let the respondent know that changes in question topic or format are forthcoming
One Way Frequency Distribution
Product Testing
Random Sampling
Transitions
27. A measurement process that seeks an open-end response from study subject.
Qualitative Research
Unstructured Measurement
Experimentation
Product Testing
28. Measuring the degree to which an organization conforms to the quality level expected by customers.
Service Quality Research
Multiple Response Categorical Question
Problem Definition
Leading Question
29. The most frequently encountered observation.
Laboratory Studies
Exploratory Research
Mode
Exhaustive
30. One to which the answer affects what will be asked next
Skip Question
Test Marketing
Question Flow
Awareness
31. Emphasizes the use of unstructured interviewing techniques; ethnographic research.
Symptoms
Skip Question
Judgement/expert sample
Qualitative Research
32. A summary in rows and columns of two discrete variables analyzed simultaneously. [Chi Square]
Two-way Frequency Distribution
Unobtrusive Observation
F Statistic
Quantitative Research
33. A sample where each member of a populations has an equal - non-zero chance of being included in a sample.
Simple random sample
Two-way Frequency Distribution
Field Studies
Project Presentation
34. Demographics - attitudes - preferences
Causal data
Discrete Data
Sample Error
Dual Choice or Dichotomous Categorical Question
35. Transactions
Random Sampling
Non-probability sample
F Statistic
Behavioral core
36. The process whereby interviews or survey instruments are checked for mistakes and corrected before analysis.
Laboratory Studies
Data content
Editing
F Statistic
37. Don't ask leading questions - Don't ask loaded questions - Don't ask double-barreled questions - Don't use overstated questions
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38. A statement that seeks to determine precisely what problem management wishes to solve; information suggestive.
Derived
Open Ended Question
Problem Definition
Scale Reliability
39. A sampling process where each sample units has a known chance of being selected.
Dichotomous Scales
Purposive Sampling
ANOVA
Random Sampling
40. Gives the respondent a strong cue or expectation as to how to answer
F Statistic
Secondary Research
Leading Question
Dichotomous Scales
41. Research that attempts to assess product improvements prior to enacting product modifications.
Double-Barreled Questions
Quantitative
Product Test
Secondary Research
42. The degree to which a scale measures what it is supposed to measure.
Scale Validity
Dichotomous Scales
Nonsampling Error
Unstructured Measurement
43. Respondents are asked for the names and identities of other like themselves who might qualify to take part in the survey. Members of the population who are less well-known - disliked - or whose opinions conflict with the selected respondents' have
Referral Sampling
Simple random sample
Stratified random sample
Test Marketing
44. Studies that manipulate independent variables relative to dependent variables in a contrived setting.
Project Presentation
Laboratory Studies
Sample Error
Service Quality Research
45. A type of bias that occurs in a research study regardless of whether a census or sample was gathered.
Probed Open Ended Format
Nonsampling Error
Four Do Not's of Question Wording
Data content
46. Seeks no additional information from the respondent
Unprobed Open Ended Format
Survey Research
Test Marketing
One Way Frequency Distribution
47. Studies that seek to measure the differences between expected and real outcomes of services - products - and programs.
Coding Questions
Question Flow
One Way Frequency Distribution
Customer Satisfaction Studies
48. The process of organizing data into structures and applying assessment techniques to the structures to test hypotheses.
Data Analysis
Referral Sampling
Third-Person Technique
Descriptive Research
49. Instead of putting all the negative adjectives on one side and all the positive ones on the other side - a researcher will switch the positions of a few items
Reversals of Endpoints
Situation Analysis
Semantic Differential
Prompters
50. Keep it focused on a single topic - Keep it brief - Keep it grammatically simple - Keep it crystal
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