SUBJECTS
|
BROWSE
|
CAREER CENTER
|
POPULAR
|
JOIN
|
LOGIN
Business Skills
|
Soft Skills
|
Basic Literacy
|
Certifications
About
|
Help
|
Privacy
|
Terms
|
Email
Search
Test your basic knowledge |
Market Research
Start Test
Study First
Subject
:
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Studies that manipulate independent variables relative to dependent variables in a contrived setting.
Laboratory Studies
Obtrusive Observation
Skip Question
Primary Research
2. An interrogative (question) statement that helps to guide the research process.
Research Problem
Double-Barreled Questions
Obtrusive Observation
Service Quality Research
3. Respondents are asked for the names and identities of other like themselves who might qualify to take part in the survey. Members of the population who are less well-known - disliked - or whose opinions conflict with the selected respondents' have
Product Test
Systematic Sampling
Behavioral core
Referral Sampling
4. Data that is collected and assembled by a research for a specific research problem; controlled data collection.
Reversals of Endpoints
Warm-up Questions
Primary Research
Concept Test
5. A summary in rows and columns of two discrete variables analyzed simultaneously. [Chi Square]
Third-Person Technique
Role-Playing
Two-way Frequency Distribution
Symptoms
6. A type of study that witnesses behaviors and subject are aware that they are being watched.
Universal Questions
Unprobed Open Ended Format
Obtrusive Observation
Prompters
7. Has only two response options such as "yes" or "no"
Obtrusive Observation
Mode
Descriptive Research
Dual Choice or Dichotomous Categorical Question
8. Facts recorded in non-numeric fashion
Normal Distribution
Purposive Sampling
Qualitative
Probed Open Ended Format
9. Systematic gathering of information from a sample of respondents to gain inferences of a population of interest.
Survey Research
Field Studies
Behavioral core
Question Flow
10. One to which the answer affects what will be asked next
Primary Research
Unobtrusive Observation
Referral Sampling
Skip Question
11. The systematic process of witnessing and recording behaviors without questioning a subject.
Unobtrusive Observation
Observation
Qualitative Research
Structured Measurement
12. A method for testing hypotheses of differences between two means when continuous data is the measurement. (n>30)
Relationship Marketing
Dual Choice or Dichotomous Categorical Question
Z Test
ANOVA
13. Estimating the level of customer demand and the reasons for that demand for a given product or service.
Warm-up Questions
Mall Intercept Survey
Demand analysis
Survey Research
14. If there are more than two options for the response
Judgement/expert sample
Multiple Response Categorical Question
Concept Test
Referral Sampling
15. Historical research that has been previously collected by someone other than the research and for another purpose.
Normal Distribution
Mall Intercept Survey
Concept Testing
Secondary Research
16. A bell shaped distribution that exists when the mean - median - and mode are equal; theoretical data distribution; t-Distribution.
Observation
Unprobed Open Ended Format
Normal Distribution
Scale Validity
17. A method for testing hypotheses of relationships when discrete data is the measurement.
Reversals of Endpoints
Chi Squared
Overstated Questions
Product Testing
18. Measuring the degree to which an organization conforms to the quality level expected by customers.
Service Quality Research
Skip Question
Open Ended Question
Quantitative Research
19. A controlled field study conducted for gaining information on the performance of marketing mix factors.
ANOVA
Loaded Question
Test Marketing
Continuous Data
20. Nonprobability sampling resulting when sampling units do not have an known chance of being included.
Census
Service Quality Research
Convenience Sampling
Causal data
21. Studies that seek to measure the differences between expected and real outcomes of services - products - and programs.
Experimentation
Data content
Customer Satisfaction Studies
Exhaustive
22. Qualitative - quantitative - root - derived
Census
Data types
Leading Question
Transitions
23. Used to keep respondents on task and alert
Prompters
Quantitative
Mean
Editing
24. Dry runs or dress rehearsals of the questionnaire with the supervisor or some other interviewer playing the respondent's role
Mutually Exclusive
One Way Frequency Distribution
Experimentation
Role-Playing
25. Gives the respondent a strong cue or expectation as to how to answer
Leading Question
Data content
Product Test
Test Marketing
26. A sample where each member of a populations has an equal - non-zero chance of being included in a sample.
Unobtrusive Observation
Simple random sample
Quota Sample
Customer Satisfaction Studies
27. One that places undue emphasis on some aspect of the topic
Transitions
Four Do's of Question Wording
Overstated Questions
Convenience Sampling
28. Emphasizes the use of unstructured interviewing techniques; ethnographic research.
Probability Sample
Awareness
Qualitative Research
F Statistic
29. The respondents are instructed to respond in their own words and the response depends on a topic
Third-Person Technique
Open Ended Question
Service Quality Research
Cluster Sampling
30. Summary facts - typically representing aggregates of root data
Derived
Unprobed Open Ended Format
Customer Satisfaction Studies
Symptoms
31. The process of selecting a small group of population elements for the purposes of imitating the population. Snapshot.
Median
Non-probability sample
Sampling
Probed Open Ended Format
32. The researcher identifies quota characteristics such as demographic or product use factors and uses these to set up quotas for each class of respondent. The sizes of the quotas are determined by the researcher's belief about the relative size of each
Continuous Data
Reversals of Endpoints
Quota Sampling
Primary Research
33. A type of bias that is attributable to mistakes made by choosing a sample rather than a census.
Data basics
Qualitative
Sample Error
Stratified Sampling
34. Individual difference variables - geo-demographics
Demographic data
Simple Random Sampling
Classification Questions
Referral Sampling
35. Less formal in procedural methods - this research seeks insight into problems rather than testing hypotheses.
Exploratory Research
Behavioral core
Continuous Data
Relationship Marketing
36. Facts stored in the most disaggregate form - e.g. - product-level UPC scanner data
Sample Error
Root
One Way Frequency Distribution
Warm-up Questions
37. Research that attempts to assess product improvements prior to enacting product modifications.
Product Test
Project Presentation
Z Test
Causal Research
38. General condition indicators of broader problems/opportunities that influence management's thinking
Convenience Sampling
Quota Sample
Symptoms
Derived
39. The researcher uses personal judgment or that of some other knowledgeable person to identify who will be in the sample. Subjectively and convenience enter in here; consequently - certain members of the population will have a smaller chance of select
Field Studies
Purposive Sampling
Test Marketing
Qualitative
40. A sampling process where each sample units has a known chance of being selected.
Demographic data
Systematic Sampling
Random Sampling
Behavioral core
41. Statements or questions used to let the respondent know that changes in question topic or format are forthcoming
Scale Validity
Quota Sample
Transitions
Chi Squared
42. Pertains to the sequencing of questions or blocks of questions - including any instructions - on the questionnaire
Problem Definition
Question Flow
Prompters
Obtrusive Observation
43. Managing customer relationships by integrating customer information throughout the business.
Customer Relationship Management [CRM]
Sample Error
Data types
Categorical or Close-ended Question
44. A measurement process whereby possible answers are predetermined.
Mean
Structured Measurement
Median
Universal Questions
45. Selecting subject based upon specific ratios of characteristics among sample members.
Data content
Quota Sample
Simple random sample
Prompters
46. Instead of directly quizzing the respondent - the question can be couched in terms of a third person who is similar to the respondent
Third-Person Technique
Quota Sampling
Sampling
Judgement/expert sample
47. A method for testing hypothesis for differences in two or more means when continuous data is the measurement.
Problem Definition
Relationship Marketing
Editing
ANOVA
48. Using a sample frame that lists members of the population - the researcher selects a random starting point for the first sample member. A constant "skip interval - " calculated by dividing the number of population members in the sample frame by the
Behavioral core
Systematic Sampling
Exploratory Research
Unobtrusive Observation
49. A type of study that witnesses behaviors and subjects are not aware that they are being watched.
Demand analysis
Purposive Sampling
Data content
Unobtrusive Observation
50. Allow you to split out groups of respondents to look for differences among those groups
Census
Classification Questions
Data basics
Overstated Questions