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Test your basic knowledge |
Market Research
Start Test
Study First
Subject
:
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Used to screen out respondents who do not meet the qualifications necessary to take part in the research study
Screening Questions
Behavioral core
Awareness
Field Studies
2. Allow you to split out groups of respondents to look for differences among those groups
Classification Questions
Data basics
Symptoms
Nonsampling Error
3. One to which the answer affects what will be asked next
Mall Intercept Survey
Mode
Structured Measurement
Skip Question
4. A study that includes every member of a population of interest; nearly impossible to achieve.
Data Analysis
Purposive Sampling
Causal data
Census
5. A method for testing hypotheses of differences between two means when continuous data is the measurement. (n>30)
Scaled Response Question
Laboratory Studies
Qualitative Research
Z Test
6. Managing customer relationships by integrating customer information throughout the business.
Customer Relationship Management [CRM]
Referral Sampling
Continuous Data
Scale Reliability
7. A research condition whereby independent variables are manipulated an artificial environment (lab). Controlled.
Exploratory Research
Descriptive Research
Experimentation
Research Problem
8. Don't ask leading questions - Don't ask loaded questions - Don't ask double-barreled questions - Don't use overstated questions
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9. Seeks no additional information from the respondent
Quantitative
Unprobed Open Ended Format
Chi Squared
Concept Testing
10. A formal presentation of the analysis of data - providing a summary of findings - and drawing conclusions of research.
Project Presentation
Stratified Sampling
Median
Exhaustive
11. Includes follow-up question(s) instructing the interviewer to ask for additional information
Transitions
Screening Questions
Scale Reliability
Probed Open Ended Format
12. If the population is believed to have a skewed distribution for one or more of its distinguishing factors (e.g. income or product usage) - the researcher identifies subpopulations in the sample frame called strata. A simple random sample is then tak
Causal data
Quantitative
Stratified Sampling
Situation Analysis
13. Purchases - promotional responses - online/web activities
Laboratory Studies
Mode
Behavioral data
Nonsampling Error
14. A condition whereby units of observation may exist in one and only one grouping.
Scaled Response Question
Systematic Sampling
Mutually Exclusive
Root
15. A controlled field study conducted for gaining information on the performance of marketing mix factors.
Concept Test
Data types
Quota Sampling
Test Marketing
16. Research that attempts to assess product improvements prior to enacting product modifications.
Relationship Marketing
Z Test
Root
Product Test
17. Research that attempts to assess new products prior to enacting the introduction.
Concept Test
Loaded Question
ANOVA
Data basics
18. Studies that seek to measure the differences between expected and real outcomes of services - products - and programs.
Probed Open Ended Format
Customer Satisfaction Studies
Universal Questions
Observation
19. A method for testing hypotheses of relationships when discrete data is the measurement.
Root
Primary Research
Product Test
Chi Squared
20. Systematic gathering of information from a sample of respondents to gain inferences of a population of interest.
Survey Research
Dual Choice or Dichotomous Categorical Question
Customer Satisfaction Studies
Quantitative
21. Utilizes a continuum chosen by the researcher to measure the attributes of some construct under study
Reversals of Endpoints
Scaled Response Question
Probed Open Ended Format
Semantic Differential
22. Transactions
Judgement/expert sample
Behavioral core
Exhaustive
Four Do Not's of Question Wording
23. Lists response options on the questionnaire that can be answered quickly and easily
Concept Test
Situation Analysis
Categorical or Close-ended Question
Third-Person Technique
24. Less formal in procedural methods - this research seeks insight into problems rather than testing hypotheses.
Universal Questions
Median
Exploratory Research
Product Testing
25. A type of bias that occurs in a research study regardless of whether a census or sample was gathered.
Project Presentation
Sample Error
Mall Intercept Survey
Nonsampling Error
26. The process of selecting a small group of population elements for the purposes of imitating the population. Snapshot.
Sampling
Scaled Response Question
Demographic data
Quota Sample
27. A management philosophy that focuses on building long-term - interactive - and loyal customer outcomes.
Leading Question
Relationship Marketing
Customer Relationship Management [CRM]
Problem Definition
28. A sample that is chosen by subdividing a population into subgroups and then randomly selecting subject from each subgroup.
Stratified random sample
Derived
Primary Research
Hypothesis
29. A type of study that witnesses behaviors and subject are aware that they are being watched.
Obtrusive Observation
Dual Choice or Dichotomous Categorical Question
Scaled Response Question
Skip Question
30. Who - What - Where - Where - Why - and How questions.
Research Problem
Survey Research
Universal Questions
Customer Relationship Management [CRM]
31. A summary of how many times each possible raw response was selected by a set of respondents.
Customer Satisfaction Studies
Normal Distribution
One Way Frequency Distribution
Skip Question
32. Linear data that possesses quality of naming - order - and equal intervals like distance - wealth - etc.
Continuous Data
Leading Question
Semantic Differential
Stratified Sampling
33. Studies that manipulate independent variables relative to dependent variables in a contrived setting.
Transitions
Simple random sample
Role-Playing
Laboratory Studies
34. Statements or questions used to let the respondent know that changes in question topic or format are forthcoming
Transitions
Quantitative Research
Simple Random Sampling
Semantic Differential
35. Really two different questions posed in one question
Convenience Sampling
Editing
Double-Barreled Questions
Symptoms
36. The statistic test for testing a hypothesis with ANOVA.
Two-way Frequency Distribution
F Statistic
Prompters
Hypothesis
37. The degree to which a scale measures what it is supposed to measure.
Product Testing
Z Test
Nonsampling Error
Scale Validity
38. Used to keep respondents on task and alert
Demand analysis
Relationship Marketing
Service Quality Research
Prompters
39. Bipolar adjectives that seek to measure object on multiple attributes that may be used to describe the object.
Positioning
Dual Choice or Dichotomous Categorical Question
Sampling
Semantic Differential
40. The extent to which the measurements taken with a particular instrument are repeatable.
Scaled Response Question
Median
Causal data
Scale Reliability
41. A sampling process where each sample units has a known chance of being selected.
Median
Z Test
Concept Testing
Random Sampling
42. Data that is collected and assembled by a research for a specific research problem; controlled data collection.
Primary Research
Cluster Sampling
Scaled Response Question
Data content
43. A sample where ech member of a population has a known - non-zero chance of being included in a sample.
Probability Sample
Problem Definition
Obtrusive Observation
Situation Analysis
44. Emphasizes the use of structured interviewing and gathering of empirical data.
Test Marketing
Unprobed Open Ended Format
Unstructured Measurement
Quantitative Research
45. A method for testing hypotheses of differences between two means when continuous data is the measurement. (n<30)
Categorical or Close-ended Question
t-Test
Mall Intercept Survey
Convenience Sampling
46. An informal process of analyzing past - present - and future conditions that affect a firm's success and completive position.
Scale Validity
Situation Analysis
Stratified random sample
Data content
47. A method for testing hypothesis for differences in two or more means when continuous data is the measurement.
Four Do's of Question Wording
Non-probability sample
Role-Playing
ANOVA
48. A sample based upon judgement or knowledge and where the chance of being selected for a sample is not known.
Non-probability sample
Experimentation
Exploratory Research
Laboratory Studies
49. A bell shaped distribution that exists when the mean - median - and mode are equal; theoretical data distribution; t-Distribution.
Probed Open Ended Format
Normal Distribution
Exploratory Research
Primary Research
50. General condition indicators of broader problems/opportunities that influence management's thinking
Relationship Marketing
Judgement/expert sample
Hypothesis
Symptoms