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Test your basic knowledge |
Market Research
Start Test
Study First
Subject
:
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Bipolar adjectives that seek to measure object on multiple attributes that may be used to describe the object.
Question Flow
Systematic Sampling
Semantic Differential
Dual Choice or Dichotomous Categorical Question
2. Measuring the degree to which an organization conforms to the quality level expected by customers.
Test Marketing
Causal Research
Editing
Service Quality Research
3. If the population is believed to have a skewed distribution for one or more of its distinguishing factors (e.g. income or product usage) - the researcher identifies subpopulations in the sample frame called strata. A simple random sample is then tak
Stratified Sampling
Convenience Sampling
Semantic Differential
Root
4. A type of bias that occurs in a research study regardless of whether a census or sample was gathered.
Random Sampling
Nonsampling Error
Skip Question
Prompters
5. A sample where each member of a populations has an equal - non-zero chance of being included in a sample.
Stratified Sampling
Customer Satisfaction Studies
Simple random sample
Data types
6. A type of study that witnesses behaviors and subjects are not aware that they are being watched.
Positioning
Concept Test
Data content
Unobtrusive Observation
7. Keep it focused on a single topic - Keep it brief - Keep it grammatically simple - Keep it crystal
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8. Statements or questions used to let the respondent know that changes in question topic or format are forthcoming
Qualitative Research
Concept Test
Transitions
Causal Research
9. An informed opinion; a possible solution; useful in guiding research investigations.
Mean
Concept Test
Behavioral data
Hypothesis
10. Who - What - Where - Where - Why - and How questions.
Referral Sampling
Universal Questions
Dual Choice or Dichotomous Categorical Question
Qualitative Research
11. Nonprobability sampling resulting when sampling units do not have an known chance of being included.
Service Quality Research
Exhaustive
Convenience Sampling
Sampling
12. An informal process of analyzing past - present - and future conditions that affect a firm's success and completive position.
Systematic Sampling
Situation Analysis
Judgement/expert sample
Secondary Research
13. An interviewing technique in which mall patrons are stopped and asked for feedback.
Causal data
Observation
Mall Intercept Survey
Situation Analysis
14. Don't ask leading questions - Don't ask loaded questions - Don't ask double-barreled questions - Don't use overstated questions
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15. A method for testing hypotheses of relationships when discrete data is the measurement.
Chi Squared
Simple Random Sampling
One Way Frequency Distribution
Likert-Type Scales
16. If there are more than two options for the response
Third-Person Technique
Convenience Sampling
Non-probability sample
Multiple Response Categorical Question
17. Linear data that possesses quality of naming - order - and equal intervals like distance - wealth - etc.
Continuous Data
Universal Questions
Multiple Response Categorical Question
Transitions
18. Data that is collected and assembled by a research for a specific research problem; controlled data collection.
Primary Research
Screening Questions
Test Marketing
Quota Sampling
19. Purchases - promotional responses - online/web activities
Dual Choice or Dichotomous Categorical Question
Data types
Cluster Sampling
Behavioral data
20. Research useful for identifying - determining - and describing existing characteristics of a subject matter.
Four Do's of Question Wording
Descriptive Research
Transitions
Data content
21. The systematic process of witnessing and recording behaviors without questioning a subject.
Median
Observation
Stratified random sample
Situation Analysis
22. Respondents are asked for the names and identities of other like themselves who might qualify to take part in the survey. Members of the population who are less well-known - disliked - or whose opinions conflict with the selected respondents' have
Root
Simple Random Sampling
Referral Sampling
Four Do's of Question Wording
23. The use of numbers associated with question response options to facilitate data analysis after the survey has been conducted; Primary objective is to represent each possible response with a unique number because numbers are easier and faster to use i
Z Test
Coding Questions
Quota Sampling
Skip Question
24. One that places undue emphasis on some aspect of the topic
Stratified Sampling
Purposive Sampling
Convenience Sampling
Overstated Questions
25. A method for testing hypotheses of differences between two means when continuous data is the measurement. (n<30)
t-Test
Third-Person Technique
Reversals of Endpoints
Probed Open Ended Format
26. Studies that seek to measure the differences between expected and real outcomes of services - products - and programs.
Judgement/expert sample
Unprobed Open Ended Format
Customer Satisfaction Studies
Research Problem
27. Scales that offer several alternative levels of agreement for respondents.
Likert-Type Scales
Customer Satisfaction Studies
Demand analysis
Descriptive Research
28. An attempt to test new product or product innovation ideas prior to producing and marketing the product idea.
Survey Research
Concept Testing
Service Quality Research
Unprobed Open Ended Format
29. A summary of how many times each possible raw response was selected by a set of respondents.
Customer Relationship Management [CRM]
Scale Validity
Descriptive Research
One Way Frequency Distribution
30. The researcher uses random numbers from a computer - random digit dialing - or some other random selection procedure that guarantees each member of the population in the sample frame has an identical chance of being selected into the sample.
Screening Questions
Project Presentation
Simple Random Sampling
Role-Playing
31. A formal presentation of the analysis of data - providing a summary of findings - and drawing conclusions of research.
Problem Definition
Data types
t-Test
Project Presentation
32. Systematic gathering of information from a sample of respondents to gain inferences of a population of interest.
Simple random sample
Survey Research
Skip Question
Probed Open Ended Format
33. The percentage of the market having heard of a message - product - or brand.
Unobtrusive Observation
Dichotomous Scales
Awareness
Dual Choice or Dichotomous Categorical Question
34. Seeks no additional information from the respondent
Double-Barreled Questions
Cluster Sampling
Quota Sample
Unprobed Open Ended Format
35. Buried in its wording elements that make reference to universal beliefs or rules of behavior
Customer Satisfaction Studies
Exploratory Research
Universal Questions
Loaded Question
36. Facts recorded in numeric fashion
Third-Person Technique
Quantitative
Experimentation
Prompters
37. Has only two response options such as "yes" or "no"
Observation
Dual Choice or Dichotomous Categorical Question
Dichotomous Scales
Data basics
38. Emphasizes the use of structured interviewing and gathering of empirical data.
Experimentation
Problem Definition
Scale Validity
Quantitative Research
39. Demographics - attitudes - preferences
Normal Distribution
Dual Choice or Dichotomous Categorical Question
Leading Question
Causal data
40. Instead of putting all the negative adjectives on one side and all the positive ones on the other side - a researcher will switch the positions of a few items
Quantitative
Reversals of Endpoints
Overstated Questions
Quantitative Research
41. Selecting subject based upon specific ratios of characteristics among sample members.
Quota Sample
Skip Question
Experimentation
Research Problem
42. A sample that is chosen by subdividing a population into subgroups and then randomly selecting subject from each subgroup.
Survey Research
Judgement/expert sample
Test Marketing
Stratified random sample
43. A method for testing hypotheses of differences between two means when continuous data is the measurement. (n>30)
Z Test
Open Ended Question
Loaded Question
Observation
44. Research that attempts to assess new products prior to enacting the introduction.
Overstated Questions
Scale Reliability
Concept Test
Editing
45. Studies that manipulate independent variables relative to dependent variables in a contrived setting.
Skip Question
Laboratory Studies
Non-probability sample
Mutually Exclusive
46. The desired perception that a company wants to be associated with its target market relative to competing brands.
Positioning
Stratified random sample
Screening Questions
Relationship Marketing
47. Instead of directly quizzing the respondent - the question can be couched in terms of a third person who is similar to the respondent
Third-Person Technique
Research Problem
Two-way Frequency Distribution
Four Do Not's of Question Wording
48. Emphasizes the use of unstructured interviewing techniques; ethnographic research.
Symptoms
Chi Squared
Qualitative Research
Stratified Sampling
49. Dry runs or dress rehearsals of the questionnaire with the supervisor or some other interviewer playing the respondent's role
Obtrusive Observation
Situation Analysis
Role-Playing
Coding Questions
50. The degree to which a scale measures what it is supposed to measure.
Demographic data
Chi Squared
Scale Validity
Editing