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Test your basic knowledge |
Market Research
Start Test
Study First
Subject
:
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. A management philosophy that focuses on building long-term - interactive - and loyal customer outcomes.
Skip Question
Relationship Marketing
Prompters
Open Ended Question
2. A method for testing hypothesis for differences in two or more means when continuous data is the measurement.
Product Testing
ANOVA
Simple Random Sampling
Non-probability sample
3. Scales that offer on two alternatives; true-false; yes-no.
Dichotomous Scales
Z Test
Systematic Sampling
Unprobed Open Ended Format
4. Bipolar adjectives that seek to measure object on multiple attributes that may be used to describe the object.
Hypothesis
Mean
Semantic Differential
Data basics
5. The degree to which a scale measures what it is supposed to measure.
Simple Random Sampling
Classification Questions
t-Test
Scale Validity
6. Keep it focused on a single topic - Keep it brief - Keep it grammatically simple - Keep it crystal
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7. Using a sample frame that lists members of the population - the researcher selects a random starting point for the first sample member. A constant "skip interval - " calculated by dividing the number of population members in the sample frame by the
Systematic Sampling
Awareness
Double-Barreled Questions
Likert-Type Scales
8. A type of bias that is attributable to mistakes made by choosing a sample rather than a census.
Mall Intercept Survey
Quantitative Research
Sample Error
Service Quality Research
9. Studies that seek to measure the differences between expected and real outcomes of services - products - and programs.
Customer Satisfaction Studies
Structured Measurement
Hypothesis
Role-Playing
10. Really two different questions posed in one question
Product Testing
Awareness
Data basics
Double-Barreled Questions
11. One to which the answer affects what will be asked next
Overstated Questions
Skip Question
Secondary Research
Sampling
12. A type of bias that occurs in a research study regardless of whether a census or sample was gathered.
Derived
Scaled Response Question
Product Test
Nonsampling Error
13. A method for testing hypotheses of relationships when discrete data is the measurement.
Observation
Cluster Sampling
Chi Squared
Data basics
14. The process of organizing data into structures and applying assessment techniques to the structures to test hypotheses.
Unprobed Open Ended Format
Purposive Sampling
Data Analysis
Reversals of Endpoints
15. A bell shaped distribution that exists when the mean - median - and mode are equal; theoretical data distribution; t-Distribution.
Continuous Data
Symptoms
Chi Squared
Normal Distribution
16. A sample based upon judgement or knowledge and where the chance of being selected for a sample is not known.
Causal data
Screening Questions
Median
Non-probability sample
17. A type of study that witnesses behaviors and subject are aware that they are being watched.
Obtrusive Observation
Probed Open Ended Format
Exploratory Research
Scale Validity
18. A summary in rows and columns of two discrete variables analyzed simultaneously. [Chi Square]
Two-way Frequency Distribution
Four Do Not's of Question Wording
Scale Validity
Open Ended Question
19. Instead of directly quizzing the respondent - the question can be couched in terms of a third person who is similar to the respondent
Mall Intercept Survey
Quota Sample
Behavioral data
Third-Person Technique
20. That data observation that splits a distribution of data at its midpoint.
Data basics
Median
Experimentation
One Way Frequency Distribution
21. Type vs. content
Convenience Sampling
Overstated Questions
Data basics
Discrete Data
22. Selected by an informed reserch who feels that a subject possesses characterisitcs qualifying them as a subject for a study.
Normal Distribution
Judgement/expert sample
Structured Measurement
Semantic Differential
23. Studies that manipulate independent variables relative to dependent variables in a contrived setting.
Transitions
Mutually Exclusive
Customer Relationship Management [CRM]
Laboratory Studies
24. A type of study that witnesses behaviors and subjects are not aware that they are being watched.
Quantitative Research
Unobtrusive Observation
Cluster Sampling
Skip Question
25. A condition whereby units of observation may exist in one and only one grouping.
Mutually Exclusive
Research Problem
Customer Relationship Management [CRM]
Overstated Questions
26. Samples drawn at the convenience of the interviewer and they may misrepresent the population - Mall intercepts are convenience samples
Convenience Sampling
Open Ended Question
Data Analysis
Cluster Sampling
27. The respondents are instructed to respond in their own words and the response depends on a topic
Probability Sample
Open Ended Question
Quota Sampling
Systematic Sampling
28. Statements or questions used to let the respondent know that changes in question topic or format are forthcoming
Demographic data
Transitions
Semantic Differential
Simple random sample
29. Linear data that possesses quality of naming - order - and equal intervals like distance - wealth - etc.
Four Do Not's of Question Wording
Continuous Data
Product Test
Test Marketing
30. A sample where ech member of a population has a known - non-zero chance of being included in a sample.
Two-way Frequency Distribution
Demand analysis
Probability Sample
Overstated Questions
31. A method for testing hypotheses of differences between two means when continuous data is the measurement. (n>30)
Four Do's of Question Wording
Convenience Sampling
Survey Research
Z Test
32. A formal presentation of the analysis of data - providing a summary of findings - and drawing conclusions of research.
Demographic data
Two-way Frequency Distribution
Unstructured Measurement
Project Presentation
33. Research that allows the statement of cause and effect relationships among data or events.
Warm-up Questions
Coding Questions
Continuous Data
Causal Research
34. A sample where each member of a populations has an equal - non-zero chance of being included in a sample.
Role-Playing
Simple random sample
Hypothesis
Relationship Marketing
35. Studies that manipulate independent variables relative to dependent variables in a natural setting.
Customer Relationship Management [CRM]
Survey Research
Field Studies
Structured Measurement
36. Lists response options on the questionnaire that can be answered quickly and easily
Categorical or Close-ended Question
Unobtrusive Observation
Field Studies
Role-Playing
37. Measuring the degree to which an organization conforms to the quality level expected by customers.
Quantitative Research
Service Quality Research
Multiple Response Categorical Question
Exploratory Research
38. Gives the respondent a strong cue or expectation as to how to answer
Survey Research
Data basics
Leading Question
ANOVA
39. The systematic process of witnessing and recording behaviors without questioning a subject.
Quantitative Research
Warm-up Questions
Obtrusive Observation
Observation
40. A condition whereby all possible groupings of units or data have been included for consideration.
Four Do's of Question Wording
Two-way Frequency Distribution
Exhaustive
Probed Open Ended Format
41. If there are more than two options for the response
Service Quality Research
Overstated Questions
Laboratory Studies
Multiple Response Categorical Question
42. A measurement process that seeks an open-end response from study subject.
Service Quality Research
Quota Sampling
Unstructured Measurement
Semantic Differential
43. Utilizes a continuum chosen by the researcher to measure the attributes of some construct under study
Unobtrusive Observation
Simple Random Sampling
Random Sampling
Scaled Response Question
44. Research that attempts to assess product improvements prior to enacting product modifications.
Question Flow
Quota Sample
Survey Research
Product Test
45. Simple and easy-to-answer that are used to get the respondents' interest and to demonstrate the ease of responding to the research request
Causal data
Warm-up Questions
Behavioral core
Scale Reliability
46. The process whereby interviews or survey instruments are checked for mistakes and corrected before analysis.
Leading Question
Mode
Cluster Sampling
Editing
47. A sample that is chosen by subdividing a population into subgroups and then randomly selecting subject from each subgroup.
Positioning
Multiple Response Categorical Question
ANOVA
Stratified random sample
48. Individual difference variables - geo-demographics
Scaled Response Question
Purposive Sampling
Demographic data
Third-Person Technique
49. An interviewing technique in which mall patrons are stopped and asked for feedback.
Quantitative
Mall Intercept Survey
Mutually Exclusive
Project Presentation
50. Transactions
Random Sampling
Continuous Data
Behavioral core
Relationship Marketing
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