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Test your basic knowledge |
Market Research
Start Test
Study First
Subject
:
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. The degree to which a scale measures what it is supposed to measure.
Scale Validity
Four Do's of Question Wording
Leading Question
Sample Error
2. Data that is collected and assembled by a research for a specific research problem; controlled data collection.
Probed Open Ended Format
Systematic Sampling
Overstated Questions
Primary Research
3. Managing customer relationships by integrating customer information throughout the business.
Probability Sample
Open Ended Question
Concept Test
Customer Relationship Management [CRM]
4. Lists response options on the questionnaire that can be answered quickly and easily
Test Marketing
Categorical or Close-ended Question
Simple Random Sampling
Demand analysis
5. Gives the respondent a strong cue or expectation as to how to answer
Data types
Laboratory Studies
Leading Question
Mall Intercept Survey
6. Less formal in procedural methods - this research seeks insight into problems rather than testing hypotheses.
Exploratory Research
Descriptive Research
One Way Frequency Distribution
Overstated Questions
7. A sample where each member of a populations has an equal - non-zero chance of being included in a sample.
Exhaustive
Qualitative
Simple random sample
Exploratory Research
8. The researcher identifies quota characteristics such as demographic or product use factors and uses these to set up quotas for each class of respondent. The sizes of the quotas are determined by the researcher's belief about the relative size of each
Quota Sampling
Question Flow
Mean
Unobtrusive Observation
9. A sample based upon judgement or knowledge and where the chance of being selected for a sample is not known.
Customer Relationship Management [CRM]
Prompters
Causal data
Non-probability sample
10. A type of study that witnesses behaviors and subjects are not aware that they are being watched.
Unobtrusive Observation
Field Studies
Sample Error
Convenience Sampling
11. An attempt to test new product or product innovation ideas prior to producing and marketing the product idea.
Concept Testing
Coding Questions
Mutually Exclusive
Awareness
12. Linear data that possesses quality of naming - order - and equal intervals like distance - wealth - etc.
Exhaustive
Structured Measurement
Convenience Sampling
Continuous Data
13. Research that attempts to assess new products prior to enacting the introduction.
Concept Test
Skip Question
Descriptive Research
Unprobed Open Ended Format
14. Transactions
Third-Person Technique
Behavioral core
Causal Research
Chi Squared
15. A summary of how many times each possible raw response was selected by a set of respondents.
Service Quality Research
Open Ended Question
Four Do's of Question Wording
One Way Frequency Distribution
16. Keep it focused on a single topic - Keep it brief - Keep it grammatically simple - Keep it crystal
17. A statement that seeks to determine precisely what problem management wishes to solve; information suggestive.
Project Presentation
Causal data
Leading Question
Problem Definition
18. The process of selecting a small group of population elements for the purposes of imitating the population. Snapshot.
Data basics
Stratified Sampling
Skip Question
Sampling
19. Type vs. content
Z Test
Data basics
Hypothesis
Probability Sample
20. A type of bias that is attributable to mistakes made by choosing a sample rather than a census.
Stratified random sample
Dichotomous Scales
Sample Error
Root
21. Historical research that has been previously collected by someone other than the research and for another purpose.
Random Sampling
Product Test
Secondary Research
Problem Definition
22. Scales that offer several alternative levels of agreement for respondents.
Likert-Type Scales
Third-Person Technique
Coding Questions
One Way Frequency Distribution
23. A summary in rows and columns of two discrete variables analyzed simultaneously. [Chi Square]
Mean
Problem Definition
Quota Sampling
Two-way Frequency Distribution
24. Instead of directly quizzing the respondent - the question can be couched in terms of a third person who is similar to the respondent
Symptoms
Third-Person Technique
Dichotomous Scales
Obtrusive Observation
25. Nonprobability sampling resulting when sampling units do not have an known chance of being included.
Laboratory Studies
Service Quality Research
Convenience Sampling
Test Marketing
26. A condition whereby all possible groupings of units or data have been included for consideration.
Test Marketing
Skip Question
Exhaustive
Mall Intercept Survey
27. Behavioral core - causal data
Data content
Causal data
Median
Product Test
28. Samples drawn at the convenience of the interviewer and they may misrepresent the population - Mall intercepts are convenience samples
Classification Questions
Convenience Sampling
Unobtrusive Observation
Exploratory Research
29. The extent to which the measurements taken with a particular instrument are repeatable.
Scale Reliability
Quantitative Research
Hypothesis
Behavioral data
30. One that places undue emphasis on some aspect of the topic
Descriptive Research
Overstated Questions
Normal Distribution
Sampling
31. Facts stored in the most disaggregate form - e.g. - product-level UPC scanner data
Reversals of Endpoints
Root
Cluster Sampling
Stratified Sampling
32. A measurement process whereby possible answers are predetermined.
Data types
Structured Measurement
Multiple Response Categorical Question
Chi Squared
33. Research that allows the statement of cause and effect relationships among data or events.
Causal Research
Experimentation
Exploratory Research
Open Ended Question
34. If the population is believed to have a skewed distribution for one or more of its distinguishing factors (e.g. income or product usage) - the researcher identifies subpopulations in the sample frame called strata. A simple random sample is then tak
Concept Testing
Survey Research
t-Test
Stratified Sampling
35. Who - What - Where - Where - Why - and How questions.
Leading Question
Systematic Sampling
Universal Questions
Dual Choice or Dichotomous Categorical Question
36. The respondents are instructed to respond in their own words and the response depends on a topic
Descriptive Research
Probed Open Ended Format
Customer Satisfaction Studies
Open Ended Question
37. Pertains to the sequencing of questions or blocks of questions - including any instructions - on the questionnaire
Question Flow
Obtrusive Observation
Stratified Sampling
Research Problem
38. Emphasizes the use of structured interviewing and gathering of empirical data.
Sampling
Quota Sample
Quantitative Research
Quota Sampling
39. Studies that seek to measure the differences between expected and real outcomes of services - products - and programs.
Reversals of Endpoints
Quantitative Research
Customer Satisfaction Studies
Demand analysis
40. A measurement process that seeks an open-end response from study subject.
Unstructured Measurement
Multiple Response Categorical Question
Scale Validity
Nonsampling Error
41. Purchases - promotional responses - online/web activities
Referral Sampling
Stratified Sampling
Behavioral data
Nonsampling Error
42. A type of bias that occurs in a research study regardless of whether a census or sample was gathered.
Nonsampling Error
Prompters
Probed Open Ended Format
Qualitative
43. The most frequently encountered observation.
Test Marketing
Mode
Skip Question
Z Test
44. Statements or questions used to let the respondent know that changes in question topic or format are forthcoming
Experimentation
Chi Squared
Judgement/expert sample
Transitions
45. A formal presentation of the analysis of data - providing a summary of findings - and drawing conclusions of research.
Overstated Questions
Project Presentation
Stratified Sampling
Quantitative Research
46. The use of numbers associated with question response options to facilitate data analysis after the survey has been conducted; Primary objective is to represent each possible response with a unique number because numbers are easier and faster to use i
Discrete Data
Double-Barreled Questions
Coding Questions
Sample Error
47. Summary facts - typically representing aggregates of root data
Continuous Data
Sampling
Categorical or Close-ended Question
Derived
48. The sample frame is divided into groups called clusters - each of which must be considered very similar to the others. The researcher can then randomly select a few clusters and perform a census of each one (one stage). Alternatively - the research
Demand analysis
Screening Questions
ANOVA
Cluster Sampling
49. Utilizes a continuum chosen by the researcher to measure the attributes of some construct under study
Descriptive Research
Scaled Response Question
Z Test
Relationship Marketing
50. The researcher uses personal judgment or that of some other knowledgeable person to identify who will be in the sample. Subjectively and convenience enter in here; consequently - certain members of the population will have a smaller chance of select
Data Analysis
Median
Purposive Sampling
Quantitative Research