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Test your basic knowledge |
Market Research
Start Test
Study First
Subject
:
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Demographics - attitudes - preferences
Causal data
Dual Choice or Dichotomous Categorical Question
Customer Relationship Management [CRM]
Quota Sampling
2. If the population is believed to have a skewed distribution for one or more of its distinguishing factors (e.g. income or product usage) - the researcher identifies subpopulations in the sample frame called strata. A simple random sample is then tak
One Way Frequency Distribution
Systematic Sampling
Stratified random sample
Stratified Sampling
3. Studies that manipulate independent variables relative to dependent variables in a contrived setting.
Discrete Data
Unprobed Open Ended Format
Laboratory Studies
Screening Questions
4. Bipolar adjectives that seek to measure object on multiple attributes that may be used to describe the object.
Structured Measurement
Role-Playing
Semantic Differential
Behavioral data
5. The extent to which the measurements taken with a particular instrument are repeatable.
Service Quality Research
Relationship Marketing
Scale Reliability
Exploratory Research
6. One that places undue emphasis on some aspect of the topic
Obtrusive Observation
Classification Questions
Overstated Questions
Stratified random sample
7. The researcher uses personal judgment or that of some other knowledgeable person to identify who will be in the sample. Subjectively and convenience enter in here; consequently - certain members of the population will have a smaller chance of select
Data Analysis
Data content
Editing
Purposive Sampling
8. The percentage of the market having heard of a message - product - or brand.
Awareness
Data content
Two-way Frequency Distribution
Coding Questions
9. Dry runs or dress rehearsals of the questionnaire with the supervisor or some other interviewer playing the respondent's role
Open Ended Question
Scaled Response Question
Role-Playing
Median
10. Who - What - Where - Where - Why - and How questions.
Discrete Data
Data basics
Universal Questions
Descriptive Research
11. Estimating the level of customer demand and the reasons for that demand for a given product or service.
Two-way Frequency Distribution
Purposive Sampling
Customer Satisfaction Studies
Demand analysis
12. A controlled field study conducted for gaining information on the performance of marketing mix factors.
Observation
Product Test
Test Marketing
Probed Open Ended Format
13. Facts recorded in numeric fashion
Obtrusive Observation
Survey Research
Quantitative
Demographic data
14. An interrogative (question) statement that helps to guide the research process.
Descriptive Research
Research Problem
Exhaustive
Positioning
15. The process whereby interviews or survey instruments are checked for mistakes and corrected before analysis.
Demand analysis
Chi Squared
Editing
Probed Open Ended Format
16. A sample that is chosen by subdividing a population into subgroups and then randomly selecting subject from each subgroup.
Median
Sample Error
Stratified random sample
Dual Choice or Dichotomous Categorical Question
17. Individual difference variables - geo-demographics
Prompters
Laboratory Studies
Unprobed Open Ended Format
Demographic data
18. Using a sample frame that lists members of the population - the researcher selects a random starting point for the first sample member. A constant "skip interval - " calculated by dividing the number of population members in the sample frame by the
Systematic Sampling
Referral Sampling
Convenience Sampling
Awareness
19. Buried in its wording elements that make reference to universal beliefs or rules of behavior
Loaded Question
Scale Reliability
One Way Frequency Distribution
Editing
20. A method for testing hypotheses of differences between two means when continuous data is the measurement. (n>30)
Demand analysis
Field Studies
Z Test
Prompters
21. The average of observed data.
Data content
Dichotomous Scales
Mean
Z Test
22. Gives the respondent a strong cue or expectation as to how to answer
Unstructured Measurement
Laboratory Studies
Qualitative
Leading Question
23. A method for testing hypotheses of differences between two means when continuous data is the measurement. (n<30)
Census
Hypothesis
t-Test
Overstated Questions
24. The degree to which a scale measures what it is supposed to measure.
Unobtrusive Observation
Causal data
Scale Validity
Cluster Sampling
25. Lists response options on the questionnaire that can be answered quickly and easily
Nonsampling Error
Demand analysis
Non-probability sample
Categorical or Close-ended Question
26. The use of numbers associated with question response options to facilitate data analysis after the survey has been conducted; Primary objective is to represent each possible response with a unique number because numbers are easier and faster to use i
Laboratory Studies
Mall Intercept Survey
Scale Validity
Coding Questions
27. Keep it focused on a single topic - Keep it brief - Keep it grammatically simple - Keep it crystal
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28. Pertains to the sequencing of questions or blocks of questions - including any instructions - on the questionnaire
Open Ended Question
Likert-Type Scales
Question Flow
Reversals of Endpoints
29. Selected by an informed reserch who feels that a subject possesses characterisitcs qualifying them as a subject for a study.
Transitions
Judgement/expert sample
Obtrusive Observation
Two-way Frequency Distribution
30. A attempt to test elements of products or product innovations prior to presenting the product or innovation to the marketplace.
Warm-up Questions
Scaled Response Question
Product Testing
Awareness
31. Nonprobability sampling resulting when sampling units do not have an known chance of being included.
Exploratory Research
Skip Question
Stratified random sample
Convenience Sampling
32. Emphasizes the use of unstructured interviewing techniques; ethnographic research.
Experimentation
Qualitative Research
Judgement/expert sample
Behavioral data
33. A condition whereby all possible groupings of units or data have been included for consideration.
Exhaustive
Referral Sampling
Continuous Data
Likert-Type Scales
34. Linear data that possesses quality of naming - order - and equal intervals like distance - wealth - etc.
Primary Research
Continuous Data
Data Analysis
Nonsampling Error
35. Really two different questions posed in one question
Coding Questions
Research Problem
Transitions
Double-Barreled Questions
36. An interviewing technique in which mall patrons are stopped and asked for feedback.
Sample Error
Mall Intercept Survey
Census
Skip Question
37. A summary of how many times each possible raw response was selected by a set of respondents.
Chi Squared
Demand analysis
Primary Research
One Way Frequency Distribution
38. Managing customer relationships by integrating customer information throughout the business.
Probability Sample
Unobtrusive Observation
Scale Reliability
Customer Relationship Management [CRM]
39. The respondents are instructed to respond in their own words and the response depends on a topic
Mode
Skip Question
Customer Satisfaction Studies
Open Ended Question
40. If there are more than two options for the response
Non-probability sample
Categorical or Close-ended Question
Screening Questions
Multiple Response Categorical Question
41. A type of bias that occurs in a research study regardless of whether a census or sample was gathered.
Nonsampling Error
Convenience Sampling
Hypothesis
Laboratory Studies
42. Instead of putting all the negative adjectives on one side and all the positive ones on the other side - a researcher will switch the positions of a few items
Loaded Question
Reversals of Endpoints
Data types
Quota Sampling
43. The desired perception that a company wants to be associated with its target market relative to competing brands.
Non-probability sample
Random Sampling
Positioning
Warm-up Questions
44. Measuring the degree to which an organization conforms to the quality level expected by customers.
Data types
Probability Sample
Service Quality Research
Symptoms
45. Has only two response options such as "yes" or "no"
Dual Choice or Dichotomous Categorical Question
Continuous Data
Customer Satisfaction Studies
Project Presentation
46. Respondents are asked for the names and identities of other like themselves who might qualify to take part in the survey. Members of the population who are less well-known - disliked - or whose opinions conflict with the selected respondents' have
Service Quality Research
Referral Sampling
Quota Sample
Obtrusive Observation
47. A type of bias that is attributable to mistakes made by choosing a sample rather than a census.
Sample Error
Four Do Not's of Question Wording
Experimentation
Secondary Research
48. A management philosophy that focuses on building long-term - interactive - and loyal customer outcomes.
Probed Open Ended Format
Qualitative Research
Relationship Marketing
Third-Person Technique
49. A study that includes every member of a population of interest; nearly impossible to achieve.
ANOVA
Product Testing
Awareness
Census
50. An attempt to test new product or product innovation ideas prior to producing and marketing the product idea.
Screening Questions
Convenience Sampling
Symptoms
Concept Testing