SUBJECTS
|
BROWSE
|
CAREER CENTER
|
POPULAR
|
JOIN
|
LOGIN
Business Skills
|
Soft Skills
|
Basic Literacy
|
Certifications
About
|
Help
|
Privacy
|
Terms
|
Email
Search
Test your basic knowledge |
Market Research
Start Test
Study First
Subject
:
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. A management philosophy that focuses on building long-term - interactive - and loyal customer outcomes.
Qualitative Research
Scale Validity
Relationship Marketing
Qualitative
2. Lists response options on the questionnaire that can be answered quickly and easily
Categorical or Close-ended Question
Stratified Sampling
Warm-up Questions
Normal Distribution
3. The percentage of the market having heard of a message - product - or brand.
Scaled Response Question
Awareness
Product Test
Question Flow
4. Includes follow-up question(s) instructing the interviewer to ask for additional information
Laboratory Studies
Probed Open Ended Format
Multiple Response Categorical Question
Problem Definition
5. The process of selecting a small group of population elements for the purposes of imitating the population. Snapshot.
Relationship Marketing
Sampling
Chi Squared
Secondary Research
6. Demographics - attitudes - preferences
Non-probability sample
Causal data
Qualitative
Editing
7. Research that attempts to assess product improvements prior to enacting product modifications.
Causal Research
Product Test
Warm-up Questions
Stratified random sample
8. A research condition whereby independent variables are manipulated an artificial environment (lab). Controlled.
Scaled Response Question
Qualitative Research
Experimentation
Four Do's of Question Wording
9. Samples drawn at the convenience of the interviewer and they may misrepresent the population - Mall intercepts are convenience samples
Convenience Sampling
Open Ended Question
Simple Random Sampling
Project Presentation
10. Respondents are asked for the names and identities of other like themselves who might qualify to take part in the survey. Members of the population who are less well-known - disliked - or whose opinions conflict with the selected respondents' have
Census
Positioning
Sample Error
Referral Sampling
11. Managing customer relationships by integrating customer information throughout the business.
Universal Questions
Customer Relationship Management [CRM]
Structured Measurement
Product Testing
12. Emphasizes the use of structured interviewing and gathering of empirical data.
Data content
Quantitative Research
Hypothesis
Demographic data
13. An informed opinion; a possible solution; useful in guiding research investigations.
t-Test
Prompters
Hypothesis
Median
14. Who - What - Where - Where - Why - and How questions.
Project Presentation
Quota Sample
Universal Questions
Non-probability sample
15. A condition whereby all possible groupings of units or data have been included for consideration.
Exhaustive
Mean
Two-way Frequency Distribution
Question Flow
16. The average of observed data.
Mean
Quantitative Research
Survey Research
Convenience Sampling
17. A sampling process where each sample units has a known chance of being selected.
Unobtrusive Observation
Hypothesis
Median
Random Sampling
18. Facts recorded in non-numeric fashion
Qualitative
Root
Survey Research
Service Quality Research
19. Research that attempts to assess new products prior to enacting the introduction.
Exhaustive
Customer Satisfaction Studies
ANOVA
Concept Test
20. Gives the respondent a strong cue or expectation as to how to answer
Leading Question
Data Analysis
t-Test
Obtrusive Observation
21. A type of study that witnesses behaviors and subjects are not aware that they are being watched.
Behavioral data
Unobtrusive Observation
Qualitative Research
Editing
22. A sample that is chosen by subdividing a population into subgroups and then randomly selecting subject from each subgroup.
Data types
Stratified random sample
Behavioral core
Data content
23. A measurement process whereby possible answers are predetermined.
Scale Validity
Classification Questions
Demand analysis
Structured Measurement
24. The process whereby interviews or survey instruments are checked for mistakes and corrected before analysis.
Two-way Frequency Distribution
Stratified random sample
Editing
Non-probability sample
25. The researcher uses personal judgment or that of some other knowledgeable person to identify who will be in the sample. Subjectively and convenience enter in here; consequently - certain members of the population will have a smaller chance of select
ANOVA
Random Sampling
Field Studies
Purposive Sampling
26. A sample where ech member of a population has a known - non-zero chance of being included in a sample.
Screening Questions
Multiple Response Categorical Question
Scaled Response Question
Probability Sample
27. The most frequently encountered observation.
Mode
Warm-up Questions
Project Presentation
Concept Testing
28. A type of bias that is attributable to mistakes made by choosing a sample rather than a census.
Four Do's of Question Wording
Data content
Sample Error
Four Do Not's of Question Wording
29. The researcher uses random numbers from a computer - random digit dialing - or some other random selection procedure that guarantees each member of the population in the sample frame has an identical chance of being selected into the sample.
Unprobed Open Ended Format
Simple Random Sampling
Loaded Question
Exhaustive
30. Selecting subject based upon specific ratios of characteristics among sample members.
Continuous Data
Scaled Response Question
Quota Sample
Data Analysis
31. The extent to which the measurements taken with a particular instrument are repeatable.
Leading Question
Customer Relationship Management [CRM]
Convenience Sampling
Scale Reliability
32. Scales that offer several alternative levels of agreement for respondents.
Derived
Likert-Type Scales
Experimentation
Scale Reliability
33. Purchases - promotional responses - online/web activities
Derived
Secondary Research
Data content
Behavioral data
34. A sample where each member of a populations has an equal - non-zero chance of being included in a sample.
Continuous Data
Qualitative
Simple random sample
Sampling
35. Statements or questions used to let the respondent know that changes in question topic or format are forthcoming
Continuous Data
Stratified random sample
Probability Sample
Transitions
36. A attempt to test elements of products or product innovations prior to presenting the product or innovation to the marketplace.
Unprobed Open Ended Format
Product Testing
Skip Question
Simple random sample
37. Categorical data like gender - age groups - marital status - etc.
Quota Sampling
Probed Open Ended Format
Discrete Data
Quota Sample
38. Research useful for identifying - determining - and describing existing characteristics of a subject matter.
Semantic Differential
Secondary Research
Descriptive Research
Systematic Sampling
39. Simple and easy-to-answer that are used to get the respondents' interest and to demonstrate the ease of responding to the research request
Descriptive Research
Warm-up Questions
Unobtrusive Observation
Probed Open Ended Format
40. Data that is collected and assembled by a research for a specific research problem; controlled data collection.
Third-Person Technique
Convenience Sampling
Primary Research
Screening Questions
41. Type vs. content
Classification Questions
Z Test
Data basics
Data Analysis
42. An interrogative (question) statement that helps to guide the research process.
Secondary Research
Causal data
Awareness
Research Problem
43. Individual difference variables - geo-demographics
Coding Questions
Demographic data
Categorical or Close-ended Question
Exploratory Research
44. The sample frame is divided into groups called clusters - each of which must be considered very similar to the others. The researcher can then randomly select a few clusters and perform a census of each one (one stage). Alternatively - the research
Sample Error
Cluster Sampling
Two-way Frequency Distribution
Causal data
45. Historical research that has been previously collected by someone other than the research and for another purpose.
Continuous Data
Loaded Question
Secondary Research
Stratified Sampling
46. An attempt to test new product or product innovation ideas prior to producing and marketing the product idea.
Problem Definition
Concept Testing
One Way Frequency Distribution
Derived
47. Systematic gathering of information from a sample of respondents to gain inferences of a population of interest.
Survey Research
Data content
Categorical or Close-ended Question
Judgement/expert sample
48. A bell shaped distribution that exists when the mean - median - and mode are equal; theoretical data distribution; t-Distribution.
Census
Skip Question
Dual Choice or Dichotomous Categorical Question
Normal Distribution
49. The degree to which a scale measures what it is supposed to measure.
Scale Validity
Descriptive Research
Referral Sampling
Concept Testing
50. Nonprobability sampling resulting when sampling units do not have an known chance of being included.
Derived
Scaled Response Question
Convenience Sampling
Transitions