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Test your basic knowledge |
Market Research
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Study First
Subject
:
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Data that is collected and assembled by a research for a specific research problem; controlled data collection.
Classification Questions
Mutually Exclusive
Primary Research
Scaled Response Question
2. A type of study that witnesses behaviors and subject are aware that they are being watched.
Primary Research
F Statistic
Data content
Obtrusive Observation
3. The statistic test for testing a hypothesis with ANOVA.
Exhaustive
Qualitative Research
F Statistic
Scale Validity
4. Allow you to split out groups of respondents to look for differences among those groups
Likert-Type Scales
Classification Questions
Dichotomous Scales
Customer Relationship Management [CRM]
5. A sample that is chosen by subdividing a population into subgroups and then randomly selecting subject from each subgroup.
Service Quality Research
Causal Research
Unstructured Measurement
Stratified random sample
6. Estimating the level of customer demand and the reasons for that demand for a given product or service.
Demand analysis
Symptoms
Quantitative
Four Do Not's of Question Wording
7. The most frequently encountered observation.
Stratified random sample
Stratified Sampling
Mode
Two-way Frequency Distribution
8. A condition whereby all possible groupings of units or data have been included for consideration.
Data content
Probed Open Ended Format
Exhaustive
Stratified Sampling
9. A type of bias that occurs in a research study regardless of whether a census or sample was gathered.
Derived
Nonsampling Error
Secondary Research
Reversals of Endpoints
10. A management philosophy that focuses on building long-term - interactive - and loyal customer outcomes.
Field Studies
Loaded Question
Relationship Marketing
Probed Open Ended Format
11. The sample frame is divided into groups called clusters - each of which must be considered very similar to the others. The researcher can then randomly select a few clusters and perform a census of each one (one stage). Alternatively - the research
Demand analysis
Continuous Data
Cluster Sampling
Field Studies
12. The extent to which the measurements taken with a particular instrument are repeatable.
Awareness
Data content
Continuous Data
Scale Reliability
13. A sample where each member of a populations has an equal - non-zero chance of being included in a sample.
Simple random sample
Reversals of Endpoints
Categorical or Close-ended Question
Situation Analysis
14. Respondents are asked for the names and identities of other like themselves who might qualify to take part in the survey. Members of the population who are less well-known - disliked - or whose opinions conflict with the selected respondents' have
F Statistic
Prompters
Referral Sampling
Field Studies
15. Simple and easy-to-answer that are used to get the respondents' interest and to demonstrate the ease of responding to the research request
Warm-up Questions
Loaded Question
Concept Testing
Transitions
16. A sampling process where each sample units has a known chance of being selected.
Awareness
Categorical or Close-ended Question
Random Sampling
Service Quality Research
17. Transactions
Project Presentation
Simple random sample
Behavioral core
Reversals of Endpoints
18. Has only two response options such as "yes" or "no"
Dual Choice or Dichotomous Categorical Question
Data Analysis
Nonsampling Error
Primary Research
19. Emphasizes the use of structured interviewing and gathering of empirical data.
Chi Squared
Double-Barreled Questions
ANOVA
Quantitative Research
20. Research that allows the statement of cause and effect relationships among data or events.
Continuous Data
Unobtrusive Observation
Causal Research
Quota Sample
21. A attempt to test elements of products or product innovations prior to presenting the product or innovation to the marketplace.
Cluster Sampling
Experimentation
Product Testing
Concept Test
22. A condition whereby units of observation may exist in one and only one grouping.
Data content
Categorical or Close-ended Question
Mutually Exclusive
Editing
23. The process whereby interviews or survey instruments are checked for mistakes and corrected before analysis.
Laboratory Studies
Editing
Test Marketing
Experimentation
24. If there are more than two options for the response
Four Do's of Question Wording
Multiple Response Categorical Question
Service Quality Research
Cluster Sampling
25. A study that includes every member of a population of interest; nearly impossible to achieve.
Situation Analysis
Mean
Hypothesis
Census
26. A bell shaped distribution that exists when the mean - median - and mode are equal; theoretical data distribution; t-Distribution.
Normal Distribution
Service Quality Research
Secondary Research
Random Sampling
27. Don't ask leading questions - Don't ask loaded questions - Don't ask double-barreled questions - Don't use overstated questions
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28. Statements or questions used to let the respondent know that changes in question topic or format are forthcoming
Causal Research
Transitions
Universal Questions
Simple random sample
29. Keep it focused on a single topic - Keep it brief - Keep it grammatically simple - Keep it crystal
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30. Nonprobability sampling resulting when sampling units do not have an known chance of being included.
Nonsampling Error
Quota Sampling
Convenience Sampling
Sample Error
31. Really two different questions posed in one question
Census
Coding Questions
Double-Barreled Questions
Behavioral core
32. Selected by an informed reserch who feels that a subject possesses characterisitcs qualifying them as a subject for a study.
Double-Barreled Questions
Mean
Awareness
Judgement/expert sample
33. Facts recorded in numeric fashion
Leading Question
Quantitative
Multiple Response Categorical Question
Root
34. Gives the respondent a strong cue or expectation as to how to answer
Question Flow
Leading Question
Convenience Sampling
Third-Person Technique
35. Linear data that possesses quality of naming - order - and equal intervals like distance - wealth - etc.
Continuous Data
Data Analysis
Demand analysis
Service Quality Research
36. Behavioral core - causal data
Data content
Qualitative
Behavioral data
Dichotomous Scales
37. A method for testing hypothesis for differences in two or more means when continuous data is the measurement.
Transitions
ANOVA
Research Problem
Secondary Research
38. Managing customer relationships by integrating customer information throughout the business.
Secondary Research
Customer Relationship Management [CRM]
Multiple Response Categorical Question
Data basics
39. A type of study that witnesses behaviors and subjects are not aware that they are being watched.
Demand analysis
Unobtrusive Observation
Editing
Simple random sample
40. Measuring the degree to which an organization conforms to the quality level expected by customers.
Loaded Question
Convenience Sampling
Root
Service Quality Research
41. Research that attempts to assess product improvements prior to enacting product modifications.
Data types
Product Test
Screening Questions
Exploratory Research
42. A method for testing hypotheses of differences between two means when continuous data is the measurement. (n<30)
Dichotomous Scales
t-Test
Scale Validity
Causal data
43. That data observation that splits a distribution of data at its midpoint.
Problem Definition
Question Flow
Descriptive Research
Median
44. Includes follow-up question(s) instructing the interviewer to ask for additional information
Experimentation
Convenience Sampling
Probed Open Ended Format
Simple Random Sampling
45. Utilizes a continuum chosen by the researcher to measure the attributes of some construct under study
Scaled Response Question
Exhaustive
Field Studies
Obtrusive Observation
46. An informed opinion; a possible solution; useful in guiding research investigations.
Secondary Research
Data Analysis
Cluster Sampling
Hypothesis
47. Purchases - promotional responses - online/web activities
Hypothesis
Demand analysis
Behavioral data
Research Problem
48. Summary facts - typically representing aggregates of root data
Leading Question
Survey Research
Awareness
Derived
49. Research that attempts to assess new products prior to enacting the introduction.
Qualitative Research
Relationship Marketing
Concept Test
Causal Research
50. An informal process of analyzing past - present - and future conditions that affect a firm's success and completive position.
Coding Questions
Transitions
Situation Analysis
Sample Error
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