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Test your basic knowledge |
Market Research
Start Test
Study First
Subject
:
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. A type of bias that is attributable to mistakes made by choosing a sample rather than a census.
Sample Error
Product Testing
Overstated Questions
Causal Research
2. A measurement process that seeks an open-end response from study subject.
Sampling
Behavioral core
Unstructured Measurement
Purposive Sampling
3. A statement that seeks to determine precisely what problem management wishes to solve; information suggestive.
Reversals of Endpoints
Causal data
Problem Definition
Sampling
4. An interviewing technique in which mall patrons are stopped and asked for feedback.
Customer Satisfaction Studies
Mall Intercept Survey
F Statistic
ANOVA
5. Don't ask leading questions - Don't ask loaded questions - Don't ask double-barreled questions - Don't use overstated questions
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6. Lists response options on the questionnaire that can be answered quickly and easily
Demand analysis
Experimentation
ANOVA
Categorical or Close-ended Question
7. A research condition whereby independent variables are manipulated an artificial environment (lab). Controlled.
Experimentation
Loaded Question
Census
Quota Sampling
8. A bell shaped distribution that exists when the mean - median - and mode are equal; theoretical data distribution; t-Distribution.
Stratified random sample
Normal Distribution
Derived
Two-way Frequency Distribution
9. Selecting subject based upon specific ratios of characteristics among sample members.
Quota Sample
Qualitative Research
Systematic Sampling
Product Testing
10. The degree to which a scale measures what it is supposed to measure.
Reversals of Endpoints
Qualitative
Scale Validity
Likert-Type Scales
11. A management philosophy that focuses on building long-term - interactive - and loyal customer outcomes.
Coding Questions
Mean
Concept Test
Relationship Marketing
12. Summary facts - typically representing aggregates of root data
Project Presentation
Derived
Purposive Sampling
Exhaustive
13. Demographics - attitudes - preferences
Systematic Sampling
Exploratory Research
Causal data
Concept Test
14. Used to screen out respondents who do not meet the qualifications necessary to take part in the research study
t-Test
Obtrusive Observation
Quantitative
Screening Questions
15. Respondents are asked for the names and identities of other like themselves who might qualify to take part in the survey. Members of the population who are less well-known - disliked - or whose opinions conflict with the selected respondents' have
Project Presentation
Structured Measurement
Scale Validity
Referral Sampling
16. Scales that offer several alternative levels of agreement for respondents.
Likert-Type Scales
Secondary Research
Scale Validity
Four Do Not's of Question Wording
17. Emphasizes the use of structured interviewing and gathering of empirical data.
Quantitative Research
Probability Sample
Awareness
Demand analysis
18. A measurement process whereby possible answers are predetermined.
Categorical or Close-ended Question
Structured Measurement
Open Ended Question
Field Studies
19. Instead of putting all the negative adjectives on one side and all the positive ones on the other side - a researcher will switch the positions of a few items
Reversals of Endpoints
Two-way Frequency Distribution
t-Test
Categorical or Close-ended Question
20. That data observation that splits a distribution of data at its midpoint.
Median
Warm-up Questions
Classification Questions
Prompters
21. Linear data that possesses quality of naming - order - and equal intervals like distance - wealth - etc.
Continuous Data
Concept Test
t-Test
Probability Sample
22. Type vs. content
Hypothesis
Double-Barreled Questions
Secondary Research
Data basics
23. Really two different questions posed in one question
Mall Intercept Survey
Mode
Observation
Double-Barreled Questions
24. A condition whereby units of observation may exist in one and only one grouping.
Hypothesis
t-Test
Observation
Mutually Exclusive
25. A summary of how many times each possible raw response was selected by a set of respondents.
Primary Research
Mean
Mall Intercept Survey
One Way Frequency Distribution
26. Used to keep respondents on task and alert
Prompters
Multiple Response Categorical Question
Loaded Question
Demographic data
27. Managing customer relationships by integrating customer information throughout the business.
Customer Relationship Management [CRM]
Demographic data
Open Ended Question
Obtrusive Observation
28. Systematic gathering of information from a sample of respondents to gain inferences of a population of interest.
Continuous Data
Laboratory Studies
Question Flow
Survey Research
29. A sample based upon judgement or knowledge and where the chance of being selected for a sample is not known.
Warm-up Questions
Behavioral core
Non-probability sample
Customer Satisfaction Studies
30. Dry runs or dress rehearsals of the questionnaire with the supervisor or some other interviewer playing the respondent's role
Concept Test
Role-Playing
Qualitative
Editing
31. A formal presentation of the analysis of data - providing a summary of findings - and drawing conclusions of research.
Project Presentation
Symptoms
Warm-up Questions
Awareness
32. A summary in rows and columns of two discrete variables analyzed simultaneously. [Chi Square]
Non-probability sample
Probed Open Ended Format
Two-way Frequency Distribution
Four Do's of Question Wording
33. Bipolar adjectives that seek to measure object on multiple attributes that may be used to describe the object.
Demand analysis
Data Analysis
Descriptive Research
Semantic Differential
34. The extent to which the measurements taken with a particular instrument are repeatable.
Transitions
Scale Reliability
Product Testing
Role-Playing
35. A condition whereby all possible groupings of units or data have been included for consideration.
Prompters
Unprobed Open Ended Format
Derived
Exhaustive
36. Who - What - Where - Where - Why - and How questions.
Census
Cluster Sampling
Hypothesis
Universal Questions
37. Individual difference variables - geo-demographics
Demographic data
Four Do's of Question Wording
Awareness
Customer Satisfaction Studies
38. Purchases - promotional responses - online/web activities
Sample Error
Behavioral data
Customer Relationship Management [CRM]
Probed Open Ended Format
39. Allow you to split out groups of respondents to look for differences among those groups
Dichotomous Scales
Classification Questions
Causal Research
Semantic Differential
40. Behavioral core - causal data
Data content
Project Presentation
Data types
Transitions
41. Less formal in procedural methods - this research seeks insight into problems rather than testing hypotheses.
Third-Person Technique
Customer Relationship Management [CRM]
Project Presentation
Exploratory Research
42. An informed opinion; a possible solution; useful in guiding research investigations.
Descriptive Research
Hypothesis
Demand analysis
Systematic Sampling
43. A sample where each member of a populations has an equal - non-zero chance of being included in a sample.
Experimentation
Cluster Sampling
Simple random sample
Secondary Research
44. Has only two response options such as "yes" or "no"
Dual Choice or Dichotomous Categorical Question
Convenience Sampling
Customer Relationship Management [CRM]
Third-Person Technique
45. Research that attempts to assess product improvements prior to enacting product modifications.
Sample Error
Universal Questions
Positioning
Product Test
46. Gives the respondent a strong cue or expectation as to how to answer
Scale Reliability
Open Ended Question
Leading Question
Service Quality Research
47. An informal process of analyzing past - present - and future conditions that affect a firm's success and completive position.
Unprobed Open Ended Format
Data basics
Situation Analysis
Four Do's of Question Wording
48. Samples drawn at the convenience of the interviewer and they may misrepresent the population - Mall intercepts are convenience samples
Scaled Response Question
Leading Question
Convenience Sampling
Sample Error
49. One that places undue emphasis on some aspect of the topic
Quota Sample
Convenience Sampling
Overstated Questions
Concept Testing
50. The statistic test for testing a hypothesis with ANOVA.
Descriptive Research
Hypothesis
Exhaustive
F Statistic