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Test your basic knowledge |
Market Research
Start Test
Study First
Subject
:
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. An interrogative (question) statement that helps to guide the research process.
Project Presentation
Normal Distribution
Research Problem
Test Marketing
2. A statement that seeks to determine precisely what problem management wishes to solve; information suggestive.
Problem Definition
Reversals of Endpoints
Mutually Exclusive
Positioning
3. Utilizes a continuum chosen by the researcher to measure the attributes of some construct under study
Scale Validity
Scaled Response Question
Discrete Data
Stratified random sample
4. Research that allows the statement of cause and effect relationships among data or events.
Data content
Laboratory Studies
Causal Research
Field Studies
5. Scales that offer several alternative levels of agreement for respondents.
Mean
Quantitative Research
Likert-Type Scales
Judgement/expert sample
6. Research useful for identifying - determining - and describing existing characteristics of a subject matter.
Descriptive Research
Editing
Semantic Differential
Systematic Sampling
7. Behavioral core - causal data
Transitions
Experimentation
Data content
Systematic Sampling
8. A method for testing hypothesis for differences in two or more means when continuous data is the measurement.
ANOVA
Situation Analysis
Exploratory Research
Scale Reliability
9. Includes follow-up question(s) instructing the interviewer to ask for additional information
Leading Question
Probed Open Ended Format
Experimentation
Data basics
10. A attempt to test elements of products or product innovations prior to presenting the product or innovation to the marketplace.
Product Testing
Exhaustive
Service Quality Research
Double-Barreled Questions
11. Pertains to the sequencing of questions or blocks of questions - including any instructions - on the questionnaire
Two-way Frequency Distribution
Mall Intercept Survey
Question Flow
F Statistic
12. A summary of how many times each possible raw response was selected by a set of respondents.
One Way Frequency Distribution
Normal Distribution
Quota Sampling
Warm-up Questions
13. A research condition whereby independent variables are manipulated an artificial environment (lab). Controlled.
Loaded Question
Survey Research
Role-Playing
Experimentation
14. Respondents are asked for the names and identities of other like themselves who might qualify to take part in the survey. Members of the population who are less well-known - disliked - or whose opinions conflict with the selected respondents' have
Demographic data
Z Test
Purposive Sampling
Referral Sampling
15. The process of selecting a small group of population elements for the purposes of imitating the population. Snapshot.
Behavioral data
Skip Question
Sampling
Laboratory Studies
16. Has only two response options such as "yes" or "no"
Dual Choice or Dichotomous Categorical Question
Data basics
Screening Questions
Quantitative Research
17. Gives the respondent a strong cue or expectation as to how to answer
Stratified Sampling
t-Test
Leading Question
Warm-up Questions
18. Don't ask leading questions - Don't ask loaded questions - Don't ask double-barreled questions - Don't use overstated questions
19. A sample based upon judgement or knowledge and where the chance of being selected for a sample is not known.
Non-probability sample
Census
Situation Analysis
ANOVA
20. Research that attempts to assess product improvements prior to enacting product modifications.
Customer Relationship Management [CRM]
Overstated Questions
Product Test
Skip Question
21. Used to screen out respondents who do not meet the qualifications necessary to take part in the research study
Situation Analysis
Data types
Screening Questions
Causal Research
22. Instead of directly quizzing the respondent - the question can be couched in terms of a third person who is similar to the respondent
Median
Data types
Third-Person Technique
Data content
23. Studies that manipulate independent variables relative to dependent variables in a contrived setting.
Judgement/expert sample
Survey Research
Data content
Laboratory Studies
24. Purchases - promotional responses - online/web activities
Behavioral data
Question Flow
Positioning
Unobtrusive Observation
25. An informed opinion; a possible solution; useful in guiding research investigations.
Hypothesis
Data basics
Leading Question
Dual Choice or Dichotomous Categorical Question
26. Buried in its wording elements that make reference to universal beliefs or rules of behavior
Four Do's of Question Wording
Loaded Question
Classification Questions
Semantic Differential
27. Measuring the degree to which an organization conforms to the quality level expected by customers.
Customer Relationship Management [CRM]
Service Quality Research
Non-probability sample
Transitions
28. Bipolar adjectives that seek to measure object on multiple attributes that may be used to describe the object.
F Statistic
Causal data
Sample Error
Semantic Differential
29. The researcher uses personal judgment or that of some other knowledgeable person to identify who will be in the sample. Subjectively and convenience enter in here; consequently - certain members of the population will have a smaller chance of select
Unstructured Measurement
Purposive Sampling
Exhaustive
Dichotomous Scales
30. Estimating the level of customer demand and the reasons for that demand for a given product or service.
Referral Sampling
Exhaustive
Qualitative Research
Demand analysis
31. Summary facts - typically representing aggregates of root data
Demand analysis
One Way Frequency Distribution
Derived
Customer Satisfaction Studies
32. Studies that manipulate independent variables relative to dependent variables in a natural setting.
Research Problem
Field Studies
Screening Questions
Data content
33. If there are more than two options for the response
Concept Testing
Sampling
Multiple Response Categorical Question
Referral Sampling
34. Who - What - Where - Where - Why - and How questions.
Universal Questions
Random Sampling
Descriptive Research
Warm-up Questions
35. A study that includes every member of a population of interest; nearly impossible to achieve.
Service Quality Research
Census
Survey Research
Judgement/expert sample
36. Studies that seek to measure the differences between expected and real outcomes of services - products - and programs.
Customer Satisfaction Studies
Census
Sampling
Systematic Sampling
37. The respondents are instructed to respond in their own words and the response depends on a topic
Open Ended Question
Scaled Response Question
Probed Open Ended Format
Causal data
38. Historical research that has been previously collected by someone other than the research and for another purpose.
F Statistic
Survey Research
Secondary Research
Exhaustive
39. Managing customer relationships by integrating customer information throughout the business.
Simple random sample
Root
Customer Relationship Management [CRM]
Concept Test
40. One that places undue emphasis on some aspect of the topic
Mode
Overstated Questions
Skip Question
Field Studies
41. The systematic process of witnessing and recording behaviors without questioning a subject.
Relationship Marketing
Observation
Root
Normal Distribution
42. The extent to which the measurements taken with a particular instrument are repeatable.
Scale Reliability
Quantitative
Demand analysis
Warm-up Questions
43. Scales that offer on two alternatives; true-false; yes-no.
t-Test
Dichotomous Scales
Universal Questions
Double-Barreled Questions
44. An attempt to test new product or product innovation ideas prior to producing and marketing the product idea.
Judgement/expert sample
Concept Testing
Service Quality Research
Mean
45. A sample that is chosen by subdividing a population into subgroups and then randomly selecting subject from each subgroup.
Stratified random sample
Probed Open Ended Format
Quantitative Research
Experimentation
46. Selected by an informed reserch who feels that a subject possesses characterisitcs qualifying them as a subject for a study.
Two-way Frequency Distribution
Judgement/expert sample
Mutually Exclusive
Categorical or Close-ended Question
47. Samples drawn at the convenience of the interviewer and they may misrepresent the population - Mall intercepts are convenience samples
Qualitative
Prompters
Convenience Sampling
Transitions
48. An interviewing technique in which mall patrons are stopped and asked for feedback.
Data Analysis
Question Flow
Mall Intercept Survey
Z Test
49. Transactions
Symptoms
Sampling
Universal Questions
Behavioral core
50. A controlled field study conducted for gaining information on the performance of marketing mix factors.
Concept Test
Structured Measurement
Data types
Test Marketing