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Test your basic knowledge |
Market Research
Start Test
Study First
Subject
:
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. A sample based upon judgement or knowledge and where the chance of being selected for a sample is not known.
Awareness
Structured Measurement
Non-probability sample
Research Problem
2. A bell shaped distribution that exists when the mean - median - and mode are equal; theoretical data distribution; t-Distribution.
Categorical or Close-ended Question
Normal Distribution
Coding Questions
Observation
3. The respondents are instructed to respond in their own words and the response depends on a topic
Open Ended Question
Simple random sample
Obtrusive Observation
Leading Question
4. An interviewing technique in which mall patrons are stopped and asked for feedback.
Relationship Marketing
Mall Intercept Survey
Transitions
Overstated Questions
5. A condition whereby all possible groupings of units or data have been included for consideration.
Exhaustive
Convenience Sampling
Customer Relationship Management [CRM]
Mall Intercept Survey
6. Summary facts - typically representing aggregates of root data
Universal Questions
Customer Satisfaction Studies
Normal Distribution
Derived
7. The most frequently encountered observation.
F Statistic
Scale Reliability
Mode
Referral Sampling
8. Studies that seek to measure the differences between expected and real outcomes of services - products - and programs.
Causal data
Unobtrusive Observation
Customer Satisfaction Studies
Continuous Data
9. A type of study that witnesses behaviors and subjects are not aware that they are being watched.
Four Do's of Question Wording
Qualitative
Relationship Marketing
Unobtrusive Observation
10. A measurement process whereby possible answers are predetermined.
Coding Questions
Scale Validity
Structured Measurement
Exploratory Research
11. A type of bias that is attributable to mistakes made by choosing a sample rather than a census.
Sample Error
ANOVA
Four Do Not's of Question Wording
Normal Distribution
12. Research that attempts to assess new products prior to enacting the introduction.
Concept Test
Customer Relationship Management [CRM]
Simple random sample
Symptoms
13. A management philosophy that focuses on building long-term - interactive - and loyal customer outcomes.
Loaded Question
Purposive Sampling
Relationship Marketing
Project Presentation
14. Statements or questions used to let the respondent know that changes in question topic or format are forthcoming
Mutually Exclusive
Derived
Data content
Transitions
15. The statistic test for testing a hypothesis with ANOVA.
F Statistic
Behavioral data
Universal Questions
Secondary Research
16. Data that is collected and assembled by a research for a specific research problem; controlled data collection.
Discrete Data
Project Presentation
Primary Research
Probed Open Ended Format
17. Don't ask leading questions - Don't ask loaded questions - Don't ask double-barreled questions - Don't use overstated questions
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18. Transactions
Quantitative
Median
Behavioral core
Relationship Marketing
19. A sample where ech member of a population has a known - non-zero chance of being included in a sample.
Likert-Type Scales
Open Ended Question
Scale Reliability
Probability Sample
20. The use of numbers associated with question response options to facilitate data analysis after the survey has been conducted; Primary objective is to represent each possible response with a unique number because numbers are easier and faster to use i
Customer Satisfaction Studies
Demographic data
Coding Questions
One Way Frequency Distribution
21. The desired perception that a company wants to be associated with its target market relative to competing brands.
Causal Research
Awareness
Positioning
Scale Reliability
22. Utilizes a continuum chosen by the researcher to measure the attributes of some construct under study
Qualitative
Test Marketing
Field Studies
Scaled Response Question
23. Systematic gathering of information from a sample of respondents to gain inferences of a population of interest.
Experimentation
Unobtrusive Observation
Survey Research
Qualitative
24. Individual difference variables - geo-demographics
Discrete Data
Stratified Sampling
Derived
Demographic data
25. Using a sample frame that lists members of the population - the researcher selects a random starting point for the first sample member. A constant "skip interval - " calculated by dividing the number of population members in the sample frame by the
Systematic Sampling
Quota Sampling
Mean
Sample Error
26. Emphasizes the use of unstructured interviewing techniques; ethnographic research.
Loaded Question
Probability Sample
Qualitative Research
Editing
27. A method for testing hypotheses of differences between two means when continuous data is the measurement. (n<30)
Discrete Data
t-Test
Service Quality Research
Hypothesis
28. A sample where each member of a populations has an equal - non-zero chance of being included in a sample.
Data basics
Probability Sample
Simple random sample
Discrete Data
29. The systematic process of witnessing and recording behaviors without questioning a subject.
Likert-Type Scales
Customer Satisfaction Studies
Observation
Symptoms
30. Measuring the degree to which an organization conforms to the quality level expected by customers.
Convenience Sampling
Service Quality Research
Experimentation
Structured Measurement
31. The researcher identifies quota characteristics such as demographic or product use factors and uses these to set up quotas for each class of respondent. The sizes of the quotas are determined by the researcher's belief about the relative size of each
Skip Question
Double-Barreled Questions
ANOVA
Quota Sampling
32. A type of study that witnesses behaviors and subject are aware that they are being watched.
Obtrusive Observation
Data types
ANOVA
Qualitative Research
33. Facts recorded in numeric fashion
Normal Distribution
Role-Playing
Quantitative
Customer Relationship Management [CRM]
34. The sample frame is divided into groups called clusters - each of which must be considered very similar to the others. The researcher can then randomly select a few clusters and perform a census of each one (one stage). Alternatively - the research
Cluster Sampling
Overstated Questions
One Way Frequency Distribution
Quantitative
35. Studies that manipulate independent variables relative to dependent variables in a contrived setting.
Overstated Questions
Four Do's of Question Wording
Sampling
Laboratory Studies
36. Research that attempts to assess product improvements prior to enacting product modifications.
Product Test
Likert-Type Scales
Hypothesis
Product Testing
37. The percentage of the market having heard of a message - product - or brand.
Awareness
Median
Project Presentation
Exploratory Research
38. Research useful for identifying - determining - and describing existing characteristics of a subject matter.
Descriptive Research
Double-Barreled Questions
Scale Validity
Demographic data
39. The process of selecting a small group of population elements for the purposes of imitating the population. Snapshot.
Cluster Sampling
Mutually Exclusive
F Statistic
Sampling
40. A statement that seeks to determine precisely what problem management wishes to solve; information suggestive.
Chi Squared
Dichotomous Scales
Problem Definition
F Statistic
41. Pertains to the sequencing of questions or blocks of questions - including any instructions - on the questionnaire
Observation
Multiple Response Categorical Question
Third-Person Technique
Question Flow
42. A measurement process that seeks an open-end response from study subject.
Mutually Exclusive
Laboratory Studies
Unstructured Measurement
Relationship Marketing
43. Scales that offer several alternative levels of agreement for respondents.
Likert-Type Scales
Referral Sampling
Project Presentation
Derived
44. Selected by an informed reserch who feels that a subject possesses characterisitcs qualifying them as a subject for a study.
Judgement/expert sample
Project Presentation
Test Marketing
Behavioral data
45. Really two different questions posed in one question
Multiple Response Categorical Question
Screening Questions
Scaled Response Question
Double-Barreled Questions
46. The process of organizing data into structures and applying assessment techniques to the structures to test hypotheses.
Scale Validity
ANOVA
Qualitative
Data Analysis
47. Demographics - attitudes - preferences
Semantic Differential
Mode
Scale Validity
Causal data
48. Gives the respondent a strong cue or expectation as to how to answer
Probability Sample
Leading Question
Test Marketing
Demand analysis
49. Behavioral core - causal data
Double-Barreled Questions
Unobtrusive Observation
t-Test
Data content
50. A method for testing hypotheses of relationships when discrete data is the measurement.
Editing
Two-way Frequency Distribution
Field Studies
Chi Squared
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