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Test your basic knowledge |
Marketing Skills Exam
Start Test
Study First
Subject
:
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. What does the law of diminishing marginal utility state?
$58.83
Consumers will buy only a limited amount of a product no matter how low its price
The accuracy of the mailing list
Promotional
2. Anna sells upscale casual wear at Northeastern Adventures. Just before she writes up a customer's order - Anna shows the customer the store's newest merchandise - particularly those items that coordinate with the customer's purchases. What method is
Offering related merchandise
To transact purchase orders between businesses
Related merchandise dislpay
Greeting approach
3. A visual merchandising specialist is creating a display for a new walking shoe. The shoe store owner wants to emphasize the comfort and freedom of movement the shoes give the wearer. To created this effect - the visual merchandising specialist should
Need
Newspapers circulation is documented and verifiable
UPC code
Curved
4. Sometimes a home owner who wishes to sell his or her house will but a home warranty. This means that the buyer of the house will not have to pay for particular house repairs that become necessary during the first year after the house is sold. In this
Blind check method
Air
Standing room only close
Extended product feature
5. As the chief financial officer of NewVillage Bookstores - Incorporated - Buffy monitors the company's financial status. She also meets with other company officers to decide the direction the company will take to meet customer needs and increase profi
Top Management
$790.50
$58.83
Ignore the interruption
6. Arabesque Danceware store had $67 -500 in sales during January and its BOM stock inventory was $135000. What was its stock-to-sales ratio?
Supervisors
Purchase order
$50.04
2
7. The business often has the least control over which type of promotion?
It always identifies the name of the business of individual that paid for it
Seasonal discount
Trucking
Publicity
8. The Baker and Roberti 29 Flavors ice cream company sells its ice cream and frozen yogurt only in its company-owned retail stores. What is this particular kind of distribution called?
During the preapproach
Trucking
Integrated
To transact purchase orders between businesses
9. In which situation is using the latest jargon acceptable?
Beds and dressers to hotel managers
Shake hands firmly and bow
Air
Air
10. What is the checking method that is susceptible to errors if receivers do not physically count the total number of items in shipment?
Cost and expense analysis
Straight-rebury
Direct check
Incentives
11. What is the source of direction for the company in horizontally organized companies
Encourage the customer to make a purchase
Discount pricing
Purchase order
The customers
12. What is the name f a legal contract between a buyer and a supplier that lists the characteristics - price - and shipping instructions of the items the supplier will provide?
Offering related merchandise
Encourage the customer to make a purchase
Question
Purchase order
13. Pet World wants to reduce its planned reductions by 7 percent from last year's figure of $850. Therefore - what would be Pet World's planned reduction amount for this year?
Water
The salesperson's prior relationship with the customer
Rack jobber
$790.50
14. What is one characteristic of advertising?
Offering related merchandise
The customers
It always identifies the name of the business of individual that paid for it
Maturity
15. Anna sells upscale casual wear at Northeastern Adventures. Just before she writes up a customer's order - Anna shows the customer the store's newest merchandise - particularly those items that coordinate with the customer's purchases. What method is
2
Offering related merchandise
Newspaper
Familiar saying with a twist
16. In business-to-business selling - What is the key factor in determining the kinds of preapproach activities a salesperson should do?
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17. When used in headlines - what words attract most readers' attention?
Offering related merchandise
During the preapproach
Now - free - new
Determine what percentage of the retail price is equal to cost
18. What is the name f a legal contract between a buyer and a supplier that lists the characteristics - price - and shipping instructions of the items the supplier will provide?
To transact purchase orders between businesses
Purchase order
Direct check
Blind check method
19. What is the one visual merchandising element that influences customer behavior more directly than any other?
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20. What type of transportation accounts for the smallest percentage of total ton-miles of freight shipped?
Familiar saying with a twist
Straight-rebury
Air
Publicity
21. Something's Cooking sells a variety of cooking and serving utensils. Each November the promotion staff creates an elaborate display of all he utensils and cooking pans a cook could possibly need to cook a big Thanksgiving meal. What type of display w
24 percent
Creativity
Greeting approach
Related merchandise dislpay
22. How does most price planning begin?
24 percent
Cost and expense analysis
Shake hands firmly and bow
Need
23. lettuce farmer in California sends a carload of produce east to Ohio on Monday night. On Tuesday morning - the farmer finds a buyer for the lettuce in Albuquerque - New Mexico. What railroad service can be use to arrange for the lettuce to go to New
During the preapproach
Diversion-in-transit
2
The salesperson's prior relationship with the customer
24. Employee morale is very low at the I Was Frames art supplies company. Employees are unhappy because vacant management positions are always filled by people from outside the company. Turnover at the production and supervisory levels is high. What do e
Straight-rebury
During the preapproach
Water
Loyalty
25. In which situation is using the latest jargon acceptable?
Beds and dressers to hotel managers
Departure
It always identifies the name of the business of individual that paid for it
Cross-examined
26. 'My spouse and I would love to take this trip to Hawaii that you've described - but we have to repaint our house and we really should replace out refrigerator.' What us such an objection based on?
Now - free - new
Sales promotion
Need
Discount pricing
27. During a presentation - What is the maximum number of items a salesperson should show a customer at one time?
Integrated
Production planning
Three
Acknowledge
28. A stationary and gift store has a sale on July 5th of all small American flags and of red - white - and blue paper goods. Customers are given 50 percent off the price of the goods. What is this an example of?
Integrated
Sherman Antitrust Act
Consumers will buy only a limited amount of a product no matter how low its price
Seasonal discount
29. Materials requirement planning is part of what overall business activity?
Realistic
Indirect
Acknowledge
Production planning
30. Frank owns a gardening service. Every few months - he leaves flyers detailing his services on the doorsteps of houses in local neighborhoods. What method is Frank using to find new customers?
Related merchandise dislpay
Standing room only close
Cost and expense analysis
Cold canvassing
31. Richard bought bath towels for his new apartment. The original price for the towels was $21.95 each - but they had been marked down by 33 percent. What was the total cost to Richard - excluding tax - for four towels.
Greeting approach
The home scanner industry
Publicity
$58.83
32. What is one characteristic of advertising?
It always identifies the name of the business of individual that paid for it
Cold canvassing
Blind check method
Buying allowance
33. Something's Cooking sells a variety of cooking and serving utensils. Each November the promotion staff creates an elaborate display of all he utensils and cooking pans a cook could possibly need to cook a big Thanksgiving meal. What type of display w
Top Management
Related merchandise dislpay
Production planning
Maturity
34. In which type of print medium is an advertisement's life the shortest?
Supervisors
The accuracy of the mailing list
Newspaper
Need
35. In which type of print medium is an advertisement's life the shortest?
Newspaper
Stock shortage
Supervisors
$58.83
36. On what figure are all other sales projection figures in a merchandise plan based?
Supervisors
Top Management
Production planning
Planned sales
37. Faro illustrated children's books for a large publishing house. Her illustrations were original and charming - but very different from the types of drawings the company preferred. Eventually - Faro left the company for a job with another publishing f
During the preapproach
Creativity
Coins in front - bills in back - $2 bills places under $1 bills
Purchase order
38. What type of transportation is convenient and helps reduce both packaging and inventory costs?
Trucking
Manufacturer to wholesaler to retailer to consumer
Direct check
Top Management
39. Pet World wants to reduce its planned reductions by 7 percent from last year's figure of $850. Therefore - what would be Pet World's planned reduction amount for this year?
Sales revenue
$790.50
Pipeline
Psychological pricing
40. Who are those who assign work duties and supervise employees?
Discount pricing
Supervisors
Sherman Antitrust Act
Question
41. A stationary and gift store has a sale on July 5th of all small American flags and of red - white - and blue paper goods. Customers are given 50 percent off the price of the goods. What is this an example of?
It always identifies the name of the business of individual that paid for it
Seasonal discount
Beds and dressers to hotel managers
Determining needs
42. Materials requirement planning is part of what overall business activity?
Familiar saying with a twist
The home scanner industry
$50.04
Production planning
43. How can you - as a salesperson - best avoid disagreements with a customer about the amount of money the customer gave you as payment?
Curved
Supervisors
By placing the money on the cash drawer ledge
Direct check
44. Jayne works in the mens clothing department of a large department store. Yesterday - he noticed a customer inspecting an elegant suit. Approaching the customer - Jayne said - 'Good morning - Mr. Phelps. May I put that suit in a dressing room for you?
Blind check method
Water
Rack jobber
Greeting approach
45. A company's commitment to maintaining a good health and benefits package for its workers will directly affect its
Employee relations
Creativity
Discount pricing
$3 -548.16
46. Price x Quantity Sold = what?
$790.50
Newspapers circulation is documented and verifiable
Sales revenue
Trucking
47. What is the purpose of an illustration in an ad?
Diversion-in-transit
Cross-examined
Encourage the customer to make a purchase
Limited
48. The sales close that should be used infrequently because it can be viewed by the customer as a pressure tactic is the...
Realistic
Need
Standing room only close
Diversion-in-transit
49. A mortgage broker arranges for a lending institution (such as a bank or savings and loan association) to provide a mortgage for a consumer of business. In this case - What is the channel for distribution of services?
$790.50
Three
Coins in front - bills in back - $2 bills places under $1 bills
Indirect
50. In what product lifecycle state is a product in when a product in when a product's marketers are looking for new market segments?
Integrated
The customers
Maturity
Purchase order