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Test your basic knowledge |
Marketing Skills Exam
Start Test
Study First
Subject
:
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. What is the law which prohibits companies from engaging in price fixing?
Buying allowance
Sales revenue
Sherman Antitrust Act
Trucking
2. Businesses that advertise in newspapers can target their ads to people wit particular interests or to those living in a particular region. Why can businesses do this targeting?
Water
Newspapers circulation is documented and verifiable
Promotional
Pipeline
3. In ads - What are line of force?
Production planning
Maturity
$13.50
Illustration sight lines lead the reader to the copy
4. What is the first step in the procedure for determining an item's retail price when we know the item's cost and the customary markup on retail?
Cost and expense analysis
Limited
Promotional
Determine what percentage of the retail price is equal to cost
5. During a presentation - What is the maximum number of items a salesperson should show a customer at one time?
Manufacturer to wholesaler to retailer to consumer
2
Limited
Three
6. What is the source of direction for the company in horizontally organized companies
The customers
Now - free - new
Three
The width of the store's aisles
7. Pet World wants to reduce its planned reductions by 7 percent from last year's figure of $850. Therefore - what would be Pet World's planned reduction amount for this year?
Employee relations
$790.50
Pipeline
Cold canvassing
8. What industry was adversely affected by price wars?
Stock shortage
Consumers will buy only a limited amount of a product no matter how low its price
The home scanner industry
Loyalty
9. In which type of print medium is an advertisement's life the shortest?
Newspaper
To transact purchase orders between businesses
Trucking
Determining needs
10. What is the most likely distribution channel for manufacturer of laundry products - candy - and flowers desined for consumers use?
Standing room only close
By placing the money on the cash drawer ledge
Manufacturer to wholesaler to retailer to consumer
Formal training
11. The business often has the least control over which type of promotion?
Sherman Antitrust Act
Integrated
Publicity
Integrated
12. Which printed media is found in 98 percent of American homes?
During the preapproach
Sherman Antitrust Act
Directory
Standing room only close
13. Determine the maintained markup percentage for a refrigerator that costs an retailer $365 to stock and that sells for $690; the store wants to mark down the refrigerator 30 percent.
$50.04
Acknowledge
Maturity
24 percent
14. A customer in a computer store tells the salesperson - 'I cant buy this software program. I dont understand the directions.' The salesperson's reply is - 'Let's read over the directions together. What is the first direction you find confusing?' What
Newspapers circulation is documented and verifiable
Question
$13.50
Curved
15. Dana needed to stock up on office supplies. She bought three packages of multi-colored file folders at $4.25 per package - six boses of felt-tip markers at $3.68 per box - and two staplers at $6.19 apiece. Assuming a tax rate of 6 percent - What was
Seasonal discount
Sales revenue
$50.04
Limited
16. Something's Cooking sells a variety of cooking and serving utensils. Each November the promotion staff creates an elaborate display of all he utensils and cooking pans a cook could possibly need to cook a big Thanksgiving meal. What type of display w
Determine what percentage of the retail price is equal to cost
The home scanner industry
Production planning
Related merchandise dislpay
17. What is one characteristic of advertising?
It always identifies the name of the business of individual that paid for it
The salesperson's prior relationship with the customer
Pipeline
Related merchandise dislpay
18. A print ad includes a photo of a woman dressed in pre-Revolutionary War attire and cooking over an open-air fire. The woman is clearly an employee of Williamsburg - the Virginia town in which daily life in 18th century America is re-enacted. The ad's
Familiar saying with a twist
Offering related merchandise
UPC code
Air
19. Sometimes a home owner who wishes to sell his or her house will but a home warranty. This means that the buyer of the house will not have to pay for particular house repairs that become necessary during the first year after the house is sold. In this
Air
Extended product feature
Publicity
Planned sales
20. In which type of print medium is an advertisement's life the shortest?
Purchase order
Offering related merchandise
Limited
Newspaper
21. As Inara opened a new box of tissue - she noticed a card inside listing prizes she could win if she wrote her name and address on a pice of paper and mailed it to the tissue manufacturer - who would pull 10000 names of winners out of an enormous coll
Question
Incentives
Blind check method
Creativity
22. Price x Quantity Sold = what?
Cold canvassing
Related merchandise dislpay
Encourage the customer to make a purchase
Sales revenue
23. Ordering staple goods from a familiar vendor is what type of purchasing situation?
Cost and expense analysis
Standing room only close
Shake hands firmly and bow
Straight-rebury
24. What is loss-leader pricing a part of?
It always identifies the name of the business of individual that paid for it
Cost and expense analysis
Research service
Psychological pricing
25. What is the law which prohibits companies from engaging in price fixing?
Question
Sherman Antitrust Act
Straight-rebury
Air
26. What is the checking method that is susceptible to errors if receivers do not physically count the total number of items in shipment?
Ignore the interruption
Formal training
Direct check
Water
27. What is the one visual merchandising element that influences customer behavior more directly than any other?
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28. The Natural Place is a gift store selling items that focus on the environment and ecological concerns. Chris coordinates all of the physical elements in The Natural Place so that the store projects the right image to its customers. What is Chris dire
Question
Cold canvassing
Trucking
Sales promotion
29. What type of transportation accounts for the smallest percentage of total ton-miles of freight shipped?
Directory
Loyalty
UPC code
Air
30. What is the least expensive means of product transportation?
Water
Acknowledge
Creativity
Related merchandise dislpay
31. A customer in a computer store tells the salesperson - 'I cant buy this software program. I dont understand the directions.' The salesperson's reply is - 'Let's read over the directions together. What is the first direction you find confusing?' What
Production planning
Question
Proportion
2
32. Pet World wants to reduce its planned reductions by 7 percent from last year's figure of $850. Therefore - what would be Pet World's planned reduction amount for this year?
$790.50
Consumers will buy only a limited amount of a product no matter how low its price
Air
$50.04
33. Arabesque Danceware store had $67 -500 in sales during January and its BOM stock inventory was $135000. What was its stock-to-sales ratio?
Seasonal discount
2
During the preapproach
Indirect
34. When used in headlines - what words attract most readers' attention?
Realistic
Now - free - new
Sales revenue
Three
35. According to Marketing Essentials - how does a customer feel when you ask several questions in a row?
Psychological pricing
Cross-examined
Purchase order
Cost and expense analysis
36. A mortgage broker arranges for a lending institution (such as a bank or savings and loan association) to provide a mortgage for a consumer of business. In this case - What is the channel for distribution of services?
Indirect
Standing room only close
Determining needs
Planned sales
37. Petite Boutique buys its blouses from Too Sweet blouse manufacturers. Too Sweet offers a 12 percent discounts on orders of $3000 or more. Petite Boutique ordered $4 -200 worth of merchandise and insistred on terms of 4/10 net 30. If the store takes a
$58.83
Encourage the customer to make a purchase
$3 -548.16
Rack jobber
38. Arabesque Danceware store had $67 -500 in sales during January and its BOM stock inventory was $135000. What was its stock-to-sales ratio?
$58.83
Formal training
Research service
2
39. What is one characteristic of advertising?
Realistic
During the preapproach
It always identifies the name of the business of individual that paid for it
Proportion
40. Richard bought bath towels for his new apartment. The original price for the towels was $21.95 each - but they had been marked down by 33 percent. What was the total cost to Richard - excluding tax - for four towels.
Need
$58.83
Discount pricing
It always identifies the name of the business of individual that paid for it
41. The Frisinas take a vacation every spring. Working with a travel agent to gather info. about possible destinations - they have planned and taken trips to resort locations throughout the U.S. What type 0f decision making will the Frisinas use to selec
Blind check method
UPC code
Limited
Purchase order
42. Brigette works for Rising Bakery Company. She manages the bakery's inventory at 25 supermarkets by refilling stock and maintaining the stores' Rising Bakery displays. What is Brigette?
Direct check
Standing room only close
Rack jobber
Top Management
43. How does most price planning begin?
Ignore the interruption
Cost and expense analysis
Purchase order
Diversion-in-transit
44. In an advertising agency - some people study demographic data in order to determine the type of message that will appeal to a particular market segment. In what department do such agency employees usually work?
Research service
Sherman Antitrust Act
Familiar saying with a twist
Purchase order
45. Anna sells upscale casual wear at Northeastern Adventures. Just before she writes up a customer's order - Anna shows the customer the store's newest merchandise - particularly those items that coordinate with the customer's purchases. What method is
Greeting approach
UPC code
Offering related merchandise
Supervisors
46. In which step of the sale should you learn what the retail customer is looking for in a good or service?
Determining needs
Sales promotion
Consumers will buy only a limited amount of a product no matter how low its price
Consumers will buy only a limited amount of a product no matter how low its price
47. What should you do when a customer interrupts you with a question while you are making change?
Ignore the interruption
Stop showing additional merchandise
Offering related merchandise
Need
48. What is the name f a legal contract between a buyer and a supplier that lists the characteristics - price - and shipping instructions of the items the supplier will provide?
Purchase order
It always identifies the name of the business of individual that paid for it
Air
Consumers will buy only a limited amount of a product no matter how low its price
49. What is the least expensive means of product transportation?
Shake hands firmly and bow
$50.04
Water
Greeting approach
50. What is the name f a legal contract between a buyer and a supplier that lists the characteristics - price - and shipping instructions of the items the supplier will provide?
Encourage the customer to make a purchase
Determine what percentage of the retail price is equal to cost
Purchase order
Coins in front - bills in back - $2 bills places under $1 bills