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Test your basic knowledge |
Marketing Skills Exam
Start Test
Study First
Subject
:
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. What is a special price discount that is given as an incentive to wholesalers and retailers?
UPC code
24 percent
Determining needs
Buying allowance
2. What is the difference between recorded sales and inventory based on a physical count?
Stock shortage
Indirect
Sales promotion
The salesperson's prior relationship with the customer
3. A tape recorder that cost Plugged In electronics store $18 and that originally sold for $42 is marked down 25 percent. What is the maintained markup in dollars for the recorder?
Trucking
Sherman Antitrust Act
Newspapers circulation is documented and verifiable
$13.50
4. Score Sporting Goods store always has a display with mannequins engaged in season-appropriate sports. The store uses many props to make customers feel as if they could almost join the fun going on in the displays. How would you describe the settings
Newspapers circulation is documented and verifiable
Manufacturer to wholesaler to retailer to consumer
Research service
Realistic
5. Ordering staple goods from a familiar vendor is what type of purchasing situation?
Top Management
Diversion-in-transit
Manufacturer hires agent who represents him or her in selling to industrial user
Straight-rebury
6. Jayne works in the mens clothing department of a large department store. Yesterday - he noticed a customer inspecting an elegant suit. Approaching the customer - Jayne said - 'Good morning - Mr. Phelps. May I put that suit in a dressing room for you?
To transact purchase orders between businesses
Incentives
Greeting approach
Cross-examined
7. What type of transportation is convenient and helps reduce both packaging and inventory costs?
Beds and dressers to hotel managers
Publicity
Trucking
Sales revenue
8. Who are those who assign work duties and supervise employees?
Blind check method
Supervisors
$50.04
Manufacturer hires agent who represents him or her in selling to industrial user
9. A print ad includes a photo of a woman dressed in pre-Revolutionary War attire and cooking over an open-air fire. The woman is clearly an employee of Williamsburg - the Virginia town in which daily life in 18th century America is re-enacted. The ad's
Familiar saying with a twist
During the preapproach
Manufacturer hires agent who represents him or her in selling to industrial user
Proportion
10. In what product lifecycle state is a product in when a product in when a product's marketers are looking for new market segments?
During the preapproach
Blind check method
Departure
Maturity
11. What is a typical cash register arrangement?
Discount pricing
Coins in front - bills in back - $2 bills places under $1 bills
Water
Offering related merchandise
12. What is electronic data interchange used for?
It always identifies the name of the business of individual that paid for it
To transact purchase orders between businesses
Need
Maturity
13. Materials requirement planning is part of what overall business activity?
Production planning
$790.50
Illustration sight lines lead the reader to the copy
Planned sales
14. What is the most temporary of the psychological pricing techniques?
Determine what percentage of the retail price is equal to cost
Promotional
Stock shortage
Three
15. What is the law which prohibits companies from engaging in price fixing?
The home scanner industry
Planned sales
Departure
Sherman Antitrust Act
16. The Natural Place is a gift store selling items that focus on the environment and ecological concerns. Chris coordinates all of the physical elements in The Natural Place so that the store projects the right image to its customers. What is Chris dire
Realistic
Acknowledge
Offering related merchandise
Sales promotion
17. On what figure are all other sales projection figures in a merchandise plan based?
Determining needs
Planned sales
Proportion
Curved
18. As the chief financial officer of NewVillage Bookstores - Incorporated - Buffy monitors the company's financial status. She also meets with other company officers to decide the direction the company will take to meet customer needs and increase profi
Standing room only close
Top Management
The home scanner industry
During the preapproach
19. Brigette works for Rising Bakery Company. She manages the bakery's inventory at 25 supermarkets by refilling stock and maintaining the stores' Rising Bakery displays. What is Brigette?
Determine what percentage of the retail price is equal to cost
Newspapers circulation is documented and verifiable
Rack jobber
Proportion
20. What is the easiest and most effective method of suggestion selling?
Acknowledge
The customers
Psychological pricing
Offering related merchandise
21. Price x Quantity Sold = what?
Employee relations
Sales revenue
Newspapers circulation is documented and verifiable
$3 -548.16
22. Price x Quantity Sold = what?
Realistic
24 percent
Supervisors
Sales revenue
23. A tape recorder that cost Plugged In electronics store $18 and that originally sold for $42 is marked down 25 percent. What is the maintained markup in dollars for the recorder?
During the preapproach
Determining needs
Stock shortage
$13.50
24. What is the one visual merchandising element that influences customer behavior more directly than any other?
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25. Claire check merchandise shipments for a large electronics store. Recently - a shipment containing a variety of computer monitors and disk drivers arrived at the store later than expected and without an invoice. The salespeople needed the merchandise
Illustration sight lines lead the reader to the copy
Direct check
Offering related merchandise
Blind check method
26. What is loss-leader pricing a part of?
Psychological pricing
Limited
Familiar saying with a twist
Cost and expense analysis
27. Richard bought bath towels for his new apartment. The original price for the towels was $21.95 each - but they had been marked down by 33 percent. What was the total cost to Richard - excluding tax - for four towels.
Loyalty
The home scanner industry
The accuracy of the mailing list
$58.83
28. A print ad includes a photo of a woman dressed in pre-Revolutionary War attire and cooking over an open-air fire. The woman is clearly an employee of Williamsburg - the Virginia town in which daily life in 18th century America is re-enacted. The ad's
Familiar saying with a twist
Top Management
Formal training
Extended product feature
29. What is the purpose of an illustration in an ad?
Maturity
Determining needs
Encourage the customer to make a purchase
Discount pricing
30. The Baker and Roberti 29 Flavors ice cream company sells its ice cream and frozen yogurt only in its company-owned retail stores. What is this particular kind of distribution called?
Straight-rebury
$58.83
The width of the store's aisles
Integrated
31. What is the easiest and most effective method of suggestion selling?
Stock shortage
Offering related merchandise
Promotional
Air
32. A stationary and gift store has a sale on July 5th of all small American flags and of red - white - and blue paper goods. Customers are given 50 percent off the price of the goods. What is this an example of?
Related merchandise dislpay
Seasonal discount
Psychological pricing
Shake hands firmly and bow
33. The Frisinas take a vacation every spring. Working with a travel agent to gather info. about possible destinations - they have planned and taken trips to resort locations throughout the U.S. What type 0f decision making will the Frisinas use to selec
Newspaper
Newspapers circulation is documented and verifiable
Limited
Proportion
34. What is the one visual merchandising element that influences customer behavior more directly than any other?
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35. According to the text - What is one of the most important consideration in direct mail advertising?
The accuracy of the mailing list
Psychological pricing
Water
Determining needs
36. A customer in a computer store tells the salesperson - 'I cant buy this software program. I dont understand the directions.' The salesperson's reply is - 'Let's read over the directions together. What is the first direction you find confusing?' What
Now - free - new
Promotional
Question
Buying allowance
37. In business-to-business selling - What is the key factor in determining the kinds of preapproach activities a salesperson should do?
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38. On what figure are all other sales projection figures in a merchandise plan based?
Standing room only close
Planned sales
Promotional
Offering related merchandise
39. River Tam owns and operate River Tam's Textiles Which manufactures fabric used by furniture makers for covering sofas and chairs. River Tam's business is too small to afford its own sales force. What is the distribution channel that River Tam would m
Stop showing additional merchandise
2
Manufacturer hires agent who represents him or her in selling to industrial user
Supervisors
40. The Baker and Roberti 29 Flavors ice cream company sells its ice cream and frozen yogurt only in its company-owned retail stores. What is this particular kind of distribution called?
$50.04
Integrated
It always identifies the name of the business of individual that paid for it
Determining needs
41. Businesses that advertise in newspapers can target their ads to people wit particular interests or to those living in a particular region. Why can businesses do this targeting?
Discount pricing
Newspapers circulation is documented and verifiable
Beds and dressers to hotel managers
Production planning
42. What industry was adversely affected by price wars?
Sales revenue
Directory
The home scanner industry
Air
43. In ads - What are line of force?
The salesperson's prior relationship with the customer
Illustration sight lines lead the reader to the copy
Consumers will buy only a limited amount of a product no matter how low its price
Stop showing additional merchandise
44. What is loss-leader pricing a part of?
Psychological pricing
Cost and expense analysis
Offering related merchandise
Maturity
45. 'My spouse and I would love to take this trip to Hawaii that you've described - but we have to repaint our house and we really should replace out refrigerator.' What us such an objection based on?
Seasonal discount
Pipeline
Need
Standing room only close
46. Score Sporting Goods store always has a display with mannequins engaged in season-appropriate sports. The store uses many props to make customers feel as if they could almost join the fun going on in the displays. How would you describe the settings
Blind check method
Realistic
Sales promotion
Determining needs
47. What is the most likely distribution channel for manufacturer of laundry products - candy - and flowers desined for consumers use?
Manufacturer to wholesaler to retailer to consumer
$50.04
Greeting approach
Seasonal discount
48. What is the contract term 3/10 net 30 extra 60 an example of?
Sales promotion
Beds and dressers to hotel managers
$790.50
Discount pricing
49. Anna sells upscale casual wear at Northeastern Adventures. Just before she writes up a customer's order - Anna shows the customer the store's newest merchandise - particularly those items that coordinate with the customer's purchases. What method is
Offering related merchandise
Top Management
Buying allowance
Maturity
50. Frank owns a gardening service. Every few months - he leaves flyers detailing his services on the doorsteps of houses in local neighborhoods. What method is Frank using to find new customers?
The salesperson's prior relationship with the customer
Cold canvassing
Maturity
Stock shortage