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Test your basic knowledge |
Marketing Skills Exam
Start Test
Study First
Subject
:
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Arabesque Danceware store had $67 -500 in sales during January and its BOM stock inventory was $135000. What was its stock-to-sales ratio?
To transact purchase orders between businesses
2
Offering related merchandise
Incentives
2. What is the contract term 3/10 net 30 extra 60 an example of?
Three
Indirect
Discount pricing
The width of the store's aisles
3. As Inara opened a new box of tissue - she noticed a card inside listing prizes she could win if she wrote her name and address on a pice of paper and mailed it to the tissue manufacturer - who would pull 10000 names of winners out of an enormous coll
Sherman Antitrust Act
Need
Incentives
Rack jobber
4. Which printed media is found in 98 percent of American homes?
$58.83
Directory
Curved
Formal training
5. What should the salesperson do when a customer is having difficulty making a buying decision?
Stop showing additional merchandise
Now - free - new
Pipeline
Beds and dressers to hotel managers
6. What is one characteristic of advertising?
Cold canvassing
Related merchandise dislpay
It always identifies the name of the business of individual that paid for it
Cross-examined
7. What industry was adversely affected by price wars?
Seasonal discount
Integrated
Standing room only close
The home scanner industry
8. What is the transportation system with the best safety record?
Stock shortage
Publicity
Pipeline
To transact purchase orders between businesses
9. A stationary and gift store has a sale on July 5th of all small American flags and of red - white - and blue paper goods. Customers are given 50 percent off the price of the goods. What is this an example of?
Formal training
24 percent
Seasonal discount
Psychological pricing
10. What is the checking method that is susceptible to errors if receivers do not physically count the total number of items in shipment?
Diversion-in-transit
Direct check
Directory
Production planning
11. What is the law which prohibits companies from engaging in price fixing?
Sherman Antitrust Act
Psychological pricing
Seasonal discount
Maturity
12. What is the checking method that is susceptible to errors if receivers do not physically count the total number of items in shipment?
Trucking
$790.50
Direct check
The accuracy of the mailing list
13. Brigette works for Rising Bakery Company. She manages the bakery's inventory at 25 supermarkets by refilling stock and maintaining the stores' Rising Bakery displays. What is Brigette?
Determine what percentage of the retail price is equal to cost
Rack jobber
Newspapers circulation is documented and verifiable
Newspaper
14. According to the text - What is one of the most important consideration in direct mail advertising?
The accuracy of the mailing list
Purchase order
Need
Illustration sight lines lead the reader to the copy
15. lettuce farmer in California sends a carload of produce east to Ohio on Monday night. On Tuesday morning - the farmer finds a buyer for the lettuce in Albuquerque - New Mexico. What railroad service can be use to arrange for the lettuce to go to New
Research service
Diversion-in-transit
Supervisors
24 percent
16. Petite Boutique buys its blouses from Too Sweet blouse manufacturers. Too Sweet offers a 12 percent discounts on orders of $3000 or more. Petite Boutique ordered $4 -200 worth of merchandise and insistred on terms of 4/10 net 30. If the store takes a
Diversion-in-transit
Top Management
$3 -548.16
Cold canvassing
17. Brigette works for Rising Bakery Company. She manages the bakery's inventory at 25 supermarkets by refilling stock and maintaining the stores' Rising Bakery displays. What is Brigette?
$790.50
Rack jobber
Indirect
Cross-examined
18. Anna sells upscale casual wear at Northeastern Adventures. Just before she writes up a customer's order - Anna shows the customer the store's newest merchandise - particularly those items that coordinate with the customer's purchases. What method is
Pipeline
Maturity
Offering related merchandise
Acknowledge
19. As the chief financial officer of NewVillage Bookstores - Incorporated - Buffy monitors the company's financial status. She also meets with other company officers to decide the direction the company will take to meet customer needs and increase profi
Buying allowance
Top Management
$790.50
Familiar saying with a twist
20. The owner of Furry Friends pet store holds weekly informal meetings to keep employees aware of new products in the store. How are the pet shop employees getting product information?
Formal training
Stop showing additional merchandise
The home scanner industry
Familiar saying with a twist
21. The Natural Place is a gift store selling items that focus on the environment and ecological concerns. Chris coordinates all of the physical elements in The Natural Place so that the store projects the right image to its customers. What is Chris dire
Cost and expense analysis
Sales promotion
Newspaper
Need
22. What is loss-leader pricing a part of?
Psychological pricing
Offering related merchandise
Extended product feature
$790.50
23. A tape recorder that cost Plugged In electronics store $18 and that originally sold for $42 is marked down 25 percent. What is the maintained markup in dollars for the recorder?
Creativity
Incentives
To transact purchase orders between businesses
$13.50
24. What is the easiest and most effective method of suggestion selling?
Curved
Diversion-in-transit
Offering related merchandise
Incentives
25. Pet World wants to reduce its planned reductions by 7 percent from last year's figure of $850. Therefore - what would be Pet World's planned reduction amount for this year?
$790.50
The customers
Water
Consumers will buy only a limited amount of a product no matter how low its price
26. According to Marketing Essentials - how does a customer feel when you ask several questions in a row?
Direct check
Extended product feature
The home scanner industry
Cross-examined
27. Dana needed to stock up on office supplies. She bought three packages of multi-colored file folders at $4.25 per package - six boses of felt-tip markers at $3.68 per box - and two staplers at $6.19 apiece. Assuming a tax rate of 6 percent - What was
Loyalty
Research service
$50.04
$13.50
28. Materials requirement planning is part of what overall business activity?
Beds and dressers to hotel managers
Sales promotion
Production planning
$790.50
29. Which printed media is found in 98 percent of American homes?
Need
Seasonal discount
Directory
The home scanner industry
30. When used in headlines - what words attract most readers' attention?
Now - free - new
The accuracy of the mailing list
Newspapers circulation is documented and verifiable
Integrated
31. A music store's display of compact discs by a popular country-western singer was unsuccessful. Huge posters of the singer completely overshadowed the CDs. Once the display was removed - sales of the CDs improved. What is the artistic element that mos
Integrated
Proportion
The salesperson's prior relationship with the customer
Greeting approach
32. Score Sporting Goods store always has a display with mannequins engaged in season-appropriate sports. The store uses many props to make customers feel as if they could almost join the fun going on in the displays. How would you describe the settings
Manufacturer to wholesaler to retailer to consumer
Realistic
During the preapproach
Limited
33. A salesperson says to a customer - 'I've has many customers express the same concern you've just stated.' What step of the basic strategy for handling objections does the preceding comment exemplify?
Sales promotion
Acknowledge
Directory
Cost and expense analysis
34. According to Marketing Essentials - how does a customer feel when you ask several questions in a row?
Directory
$790.50
Cross-examined
Research service
35. In which situation is using the latest jargon acceptable?
Beds and dressers to hotel managers
Encourage the customer to make a purchase
Air
Curved
36. What is the source of direction for the company in horizontally organized companies
Rack jobber
Realistic
The customers
Familiar saying with a twist
37. What is a special price discount that is given as an incentive to wholesalers and retailers?
Supervisors
Buying allowance
Shake hands firmly and bow
Research service
38. Price x Quantity Sold = what?
Encourage the customer to make a purchase
Sales revenue
Sales promotion
Maturity
39. Determine the maintained markup percentage for a refrigerator that costs an retailer $365 to stock and that sells for $690; the store wants to mark down the refrigerator 30 percent.
Extended product feature
24 percent
Manufacturer hires agent who represents him or her in selling to industrial user
Blind check method
40. What do many store use to mark the price on a dress or suit?
Formal training
UPC code
Manufacturer to wholesaler to retailer to consumer
Beds and dressers to hotel managers
41. In which step of the sale should you learn what the retail customer is looking for in a good or service?
Determining needs
$790.50
By placing the money on the cash drawer ledge
Sherman Antitrust Act
42. What type of transportation accounts for the smallest percentage of total ton-miles of freight shipped?
Discount pricing
Planned sales
Air
The width of the store's aisles
43. During a presentation - What is the maximum number of items a salesperson should show a customer at one time?
Stop showing additional merchandise
Three
Maturity
Cold canvassing
44. The owner of Furry Friends pet store holds weekly informal meetings to keep employees aware of new products in the store. How are the pet shop employees getting product information?
Maturity
Formal training
Incentives
Psychological pricing
45. On what figure are all other sales projection figures in a merchandise plan based?
Standing room only close
Planned sales
Beds and dressers to hotel managers
Sales revenue
46. A customer in a computer store tells the salesperson - 'I cant buy this software program. I dont understand the directions.' The salesperson's reply is - 'Let's read over the directions together. What is the first direction you find confusing?' What
Question
Newspapers circulation is documented and verifiable
Pipeline
Realistic
47. In which type of print medium is an advertisement's life the shortest?
Directory
Newspaper
Sales promotion
Determining needs
48. What is the source of direction for the company in horizontally organized companies
24 percent
Buying allowance
Greeting approach
The customers
49. In ads - What are line of force?
Top Management
Illustration sight lines lead the reader to the copy
Formal training
Trucking
50. How does most price planning begin?
Publicity
Research service
Cost and expense analysis
Top Management