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Test your basic knowledge |
Marketing Skills Exam
Start Test
Study First
Subject
:
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. lettuce farmer in California sends a carload of produce east to Ohio on Monday night. On Tuesday morning - the farmer finds a buyer for the lettuce in Albuquerque - New Mexico. What railroad service can be use to arrange for the lettuce to go to New
Manufacturer to wholesaler to retailer to consumer
Diversion-in-transit
Production planning
$3 -548.16
2. Something's Cooking sells a variety of cooking and serving utensils. Each November the promotion staff creates an elaborate display of all he utensils and cooking pans a cook could possibly need to cook a big Thanksgiving meal. What type of display w
$58.83
Related merchandise dislpay
$58.83
Straight-rebury
3. Richard bought bath towels for his new apartment. The original price for the towels was $21.95 each - but they had been marked down by 33 percent. What was the total cost to Richard - excluding tax - for four towels.
The width of the store's aisles
$58.83
Realistic
2
4. What is electronic data interchange used for?
Purchase order
Pipeline
Offering related merchandise
To transact purchase orders between businesses
5. What is the easiest and most effective method of suggestion selling?
Offering related merchandise
Top Management
UPC code
To transact purchase orders between businesses
6. River Tam owns and operate River Tam's Textiles Which manufactures fabric used by furniture makers for covering sofas and chairs. River Tam's business is too small to afford its own sales force. What is the distribution channel that River Tam would m
Research service
Water
Manufacturer hires agent who represents him or her in selling to industrial user
Limited
7. During what stage of selling should you educate a customer about the special care or special instructions an item requires?
Offering related merchandise
Direct check
$3 -548.16
Departure
8. The Frisinas take a vacation every spring. Working with a travel agent to gather info. about possible destinations - they have planned and taken trips to resort locations throughout the U.S. What type 0f decision making will the Frisinas use to selec
Straight-rebury
Maturity
Limited
Ignore the interruption
9. The Baker and Roberti 29 Flavors ice cream company sells its ice cream and frozen yogurt only in its company-owned retail stores. What is this particular kind of distribution called?
Loyalty
Extended product feature
Integrated
Sales revenue
10. What is the transportation system with the best safety record?
Pipeline
Creativity
Newspapers circulation is documented and verifiable
Ignore the interruption
11. What type of transportation is convenient and helps reduce both packaging and inventory costs?
Purchase order
Cross-examined
Indirect
Trucking
12. What is a special price discount that is given as an incentive to wholesalers and retailers?
Buying allowance
Limited
Sales promotion
Offering related merchandise
13. In what product lifecycle state is a product in when a product in when a product's marketers are looking for new market segments?
The home scanner industry
The width of the store's aisles
Maturity
Offering related merchandise
14. A company's commitment to maintaining a good health and benefits package for its workers will directly affect its
Production planning
Employee relations
Determine what percentage of the retail price is equal to cost
Need
15. In which type of print medium is an advertisement's life the shortest?
Indirect
To transact purchase orders between businesses
Air
Newspaper
16. What is the one visual merchandising element that influences customer behavior more directly than any other?
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17. According to Marketing Essentials - how does a customer feel when you ask several questions in a row?
Cross-examined
The home scanner industry
Stop showing additional merchandise
2
18. What is the purpose of an illustration in an ad?
Encourage the customer to make a purchase
Determine what percentage of the retail price is equal to cost
Creativity
Directory
19. What is the contract term 3/10 net 30 extra 60 an example of?
Discount pricing
Sherman Antitrust Act
Diversion-in-transit
Standing room only close
20. What is a typical cash register arrangement?
Coins in front - bills in back - $2 bills places under $1 bills
Cold canvassing
It always identifies the name of the business of individual that paid for it
Illustration sight lines lead the reader to the copy
21. How does most price planning begin?
Cost and expense analysis
Cross-examined
$58.83
Planned sales
22. Determine the maintained markup percentage for a refrigerator that costs an retailer $365 to stock and that sells for $690; the store wants to mark down the refrigerator 30 percent.
Offering related merchandise
Top Management
$50.04
24 percent
23. The Natural Place is a gift store selling items that focus on the environment and ecological concerns. Chris coordinates all of the physical elements in The Natural Place so that the store projects the right image to its customers. What is Chris dire
Proportion
The customers
Manufacturer to wholesaler to retailer to consumer
Sales promotion
24. When used in headlines - what words attract most readers' attention?
Now - free - new
The salesperson's prior relationship with the customer
Cold canvassing
Employee relations
25. In an advertising agency - some people study demographic data in order to determine the type of message that will appeal to a particular market segment. In what department do such agency employees usually work?
Discount pricing
Indirect
Research service
Stock shortage
26. Which printed media is found in 98 percent of American homes?
To transact purchase orders between businesses
Cost and expense analysis
$58.83
Directory
27. What is the transportation system with the best safety record?
Pipeline
The width of the store's aisles
Offering related merchandise
Cross-examined
28. When are the customers' needs usually determined in a business-to-business sales situation?
Consumers will buy only a limited amount of a product no matter how low its price
$790.50
During the preapproach
By placing the money on the cash drawer ledge
29. According to the text - What is one of the most important consideration in direct mail advertising?
Encourage the customer to make a purchase
The accuracy of the mailing list
Rack jobber
Publicity
30. Arabesque Danceware store had $67 -500 in sales during January and its BOM stock inventory was $135000. What was its stock-to-sales ratio?
Cross-examined
Determining needs
2
Employee relations
31. What is a typical cash register arrangement?
Need
Coins in front - bills in back - $2 bills places under $1 bills
Newspaper
Incentives
32. In which step of the sale should you learn what the retail customer is looking for in a good or service?
The home scanner industry
$3 -548.16
Determining needs
Top Management
33. Richard bought bath towels for his new apartment. The original price for the towels was $21.95 each - but they had been marked down by 33 percent. What was the total cost to Richard - excluding tax - for four towels.
Creativity
Employee relations
Curved
$58.83
34. What is the checking method that is susceptible to errors if receivers do not physically count the total number of items in shipment?
Maturity
Illustration sight lines lead the reader to the copy
Direct check
Determine what percentage of the retail price is equal to cost
35. Faro illustrated children's books for a large publishing house. Her illustrations were original and charming - but very different from the types of drawings the company preferred. Eventually - Faro left the company for a job with another publishing f
Manufacturer to wholesaler to retailer to consumer
Top Management
Air
Creativity
36. Jayne works in the mens clothing department of a large department store. Yesterday - he noticed a customer inspecting an elegant suit. Approaching the customer - Jayne said - 'Good morning - Mr. Phelps. May I put that suit in a dressing room for you?
$58.83
Curved
Greeting approach
To transact purchase orders between businesses
37. Score Sporting Goods store always has a display with mannequins engaged in season-appropriate sports. The store uses many props to make customers feel as if they could almost join the fun going on in the displays. How would you describe the settings
24 percent
Realistic
UPC code
Familiar saying with a twist
38. River Tam owns and operate River Tam's Textiles Which manufactures fabric used by furniture makers for covering sofas and chairs. River Tam's business is too small to afford its own sales force. What is the distribution channel that River Tam would m
Manufacturer hires agent who represents him or her in selling to industrial user
Newspapers circulation is documented and verifiable
The salesperson's prior relationship with the customer
The customers
39. What is the most likely distribution channel for manufacturer of laundry products - candy - and flowers desined for consumers use?
Illustration sight lines lead the reader to the copy
Manufacturer to wholesaler to retailer to consumer
$790.50
Coins in front - bills in back - $2 bills places under $1 bills
40. What is the most temporary of the psychological pricing techniques?
Promotional
Departure
Standing room only close
Determine what percentage of the retail price is equal to cost
41. A visual merchandising specialist is creating a display for a new walking shoe. The shoe store owner wants to emphasize the comfort and freedom of movement the shoes give the wearer. To created this effect - the visual merchandising specialist should
Curved
Seasonal discount
$790.50
Proportion
42. A company's commitment to maintaining a good health and benefits package for its workers will directly affect its
Acknowledge
Employee relations
The accuracy of the mailing list
Determining needs
43. According to Marketing Essentials - how does a customer feel when you ask several questions in a row?
Related merchandise dislpay
Cross-examined
Now - free - new
Blind check method
44. What do many store use to mark the price on a dress or suit?
UPC code
$790.50
Three
Offering related merchandise
45. A tape recorder that cost Plugged In electronics store $18 and that originally sold for $42 is marked down 25 percent. What is the maintained markup in dollars for the recorder?
Integrated
To transact purchase orders between businesses
$13.50
Shake hands firmly and bow
46. The Frisinas take a vacation every spring. Working with a travel agent to gather info. about possible destinations - they have planned and taken trips to resort locations throughout the U.S. What type 0f decision making will the Frisinas use to selec
Limited
Diversion-in-transit
2
Determine what percentage of the retail price is equal to cost
47. 'My spouse and I would love to take this trip to Hawaii that you've described - but we have to repaint our house and we really should replace out refrigerator.' What us such an objection based on?
Psychological pricing
Water
Need
$13.50
48. A tape recorder that cost Plugged In electronics store $18 and that originally sold for $42 is marked down 25 percent. What is the maintained markup in dollars for the recorder?
$13.50
Newspaper
Integrated
Limited
49. The business often has the least control over which type of promotion?
Publicity
Purchase order
Now - free - new
Top Management
50. Businesses that advertise in newspapers can target their ads to people wit particular interests or to those living in a particular region. Why can businesses do this targeting?
Ignore the interruption
Top Management
Encourage the customer to make a purchase
Newspapers circulation is documented and verifiable