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Test your basic knowledge |
Marketing Skills Exam
Start Test
Study First
Subject
:
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Businesses that advertise in newspapers can target their ads to people wit particular interests or to those living in a particular region. Why can businesses do this targeting?
Newspapers circulation is documented and verifiable
Loyalty
Creativity
Standing room only close
2. Materials requirement planning is part of what overall business activity?
Now - free - new
Diversion-in-transit
Planned sales
Production planning
3. The business often has the least control over which type of promotion?
Incentives
24 percent
Publicity
Blind check method
4. Arabesque Danceware store had $67 -500 in sales during January and its BOM stock inventory was $135000. What was its stock-to-sales ratio?
Manufacturer to wholesaler to retailer to consumer
Question
It always identifies the name of the business of individual that paid for it
2
5. What is the transportation system with the best safety record?
Discount pricing
Sherman Antitrust Act
Pipeline
Employee relations
6. What industry was adversely affected by price wars?
Buying allowance
Manufacturer hires agent who represents him or her in selling to industrial user
The customers
The home scanner industry
7. In an advertising agency - some people study demographic data in order to determine the type of message that will appeal to a particular market segment. In what department do such agency employees usually work?
Cross-examined
$13.50
By placing the money on the cash drawer ledge
Research service
8. How can you - as a salesperson - best avoid disagreements with a customer about the amount of money the customer gave you as payment?
$790.50
Integrated
By placing the money on the cash drawer ledge
Familiar saying with a twist
9. A visual merchandising specialist is creating a display for a new walking shoe. The shoe store owner wants to emphasize the comfort and freedom of movement the shoes give the wearer. To created this effect - the visual merchandising specialist should
Acknowledge
Curved
Directory
Question
10. What is the law which prohibits companies from engaging in price fixing?
Formal training
Straight-rebury
Familiar saying with a twist
Sherman Antitrust Act
11. What is the most temporary of the psychological pricing techniques?
To transact purchase orders between businesses
Blind check method
Promotional
Stop showing additional merchandise
12. As Inara opened a new box of tissue - she noticed a card inside listing prizes she could win if she wrote her name and address on a pice of paper and mailed it to the tissue manufacturer - who would pull 10000 names of winners out of an enormous coll
Seasonal discount
Realistic
Creativity
Incentives
13. Who are those who assign work duties and supervise employees?
Supervisors
By placing the money on the cash drawer ledge
The customers
Now - free - new
14. What is the easiest and most effective method of suggestion selling?
Indirect
Extended product feature
$50.04
Offering related merchandise
15. Petite Boutique buys its blouses from Too Sweet blouse manufacturers. Too Sweet offers a 12 percent discounts on orders of $3000 or more. Petite Boutique ordered $4 -200 worth of merchandise and insistred on terms of 4/10 net 30. If the store takes a
$3 -548.16
Employee relations
Manufacturer to wholesaler to retailer to consumer
Greeting approach
16. In business-to-business selling - What is the key factor in determining the kinds of preapproach activities a salesperson should do?
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17. Ordering staple goods from a familiar vendor is what type of purchasing situation?
The customers
Straight-rebury
Blind check method
Purchase order
18. The owner of Furry Friends pet store holds weekly informal meetings to keep employees aware of new products in the store. How are the pet shop employees getting product information?
Cost and expense analysis
Formal training
Familiar saying with a twist
The width of the store's aisles
19. What is the transportation system with the best safety record?
Pipeline
Indirect
Planned sales
Acknowledge
20. What do many store use to mark the price on a dress or suit?
Encourage the customer to make a purchase
Proportion
UPC code
The customers
21. Petite Boutique buys its blouses from Too Sweet blouse manufacturers. Too Sweet offers a 12 percent discounts on orders of $3000 or more. Petite Boutique ordered $4 -200 worth of merchandise and insistred on terms of 4/10 net 30. If the store takes a
$13.50
Water
$3 -548.16
The accuracy of the mailing list
22. Who are those who assign work duties and supervise employees?
Publicity
Supervisors
Stop showing additional merchandise
Cold canvassing
23. What is the name f a legal contract between a buyer and a supplier that lists the characteristics - price - and shipping instructions of the items the supplier will provide?
Indirect
Realistic
Production planning
Purchase order
24. In ads - What are line of force?
Proportion
Sales promotion
Psychological pricing
Illustration sight lines lead the reader to the copy
25. What type of transportation accounts for the smallest percentage of total ton-miles of freight shipped?
Psychological pricing
Air
Manufacturer hires agent who represents him or her in selling to industrial user
Proportion
26. Which printed media is found in 98 percent of American homes?
Incentives
Illustration sight lines lead the reader to the copy
Realistic
Directory
27. What is the name f a legal contract between a buyer and a supplier that lists the characteristics - price - and shipping instructions of the items the supplier will provide?
Supervisors
Sales promotion
Psychological pricing
Purchase order
28. The Natural Place is a gift store selling items that focus on the environment and ecological concerns. Chris coordinates all of the physical elements in The Natural Place so that the store projects the right image to its customers. What is Chris dire
UPC code
Sales promotion
Stop showing additional merchandise
Manufacturer hires agent who represents him or her in selling to industrial user
29. Employee morale is very low at the I Was Frames art supplies company. Employees are unhappy because vacant management positions are always filled by people from outside the company. Turnover at the production and supervisory levels is high. What do e
Familiar saying with a twist
Buying allowance
Loyalty
Newspapers circulation is documented and verifiable
30. Determine the maintained markup percentage for a refrigerator that costs an retailer $365 to stock and that sells for $690; the store wants to mark down the refrigerator 30 percent.
The accuracy of the mailing list
24 percent
Encourage the customer to make a purchase
Extended product feature
31. What is the contract term 3/10 net 30 extra 60 an example of?
Discount pricing
The salesperson's prior relationship with the customer
Rack jobber
2
32. A stationary and gift store has a sale on July 5th of all small American flags and of red - white - and blue paper goods. Customers are given 50 percent off the price of the goods. What is this an example of?
Seasonal discount
Discount pricing
Promotional
Buying allowance
33. What industry was adversely affected by price wars?
Publicity
Incentives
Cold canvassing
The home scanner industry
34. Dana needed to stock up on office supplies. She bought three packages of multi-colored file folders at $4.25 per package - six boses of felt-tip markers at $3.68 per box - and two staplers at $6.19 apiece. Assuming a tax rate of 6 percent - What was
Top Management
The accuracy of the mailing list
$50.04
Formal training
35. Sometimes a home owner who wishes to sell his or her house will but a home warranty. This means that the buyer of the house will not have to pay for particular house repairs that become necessary during the first year after the house is sold. In this
Cost and expense analysis
Seasonal discount
Extended product feature
Departure
36. The sales close that should be used infrequently because it can be viewed by the customer as a pressure tactic is the...
Discount pricing
Directory
It always identifies the name of the business of individual that paid for it
Standing room only close
37. What is a special price discount that is given as an incentive to wholesalers and retailers?
Cold canvassing
Employee relations
Limited
Buying allowance
38. During what stage of selling should you educate a customer about the special care or special instructions an item requires?
Planned sales
Departure
UPC code
Determining needs
39. Pet World wants to reduce its planned reductions by 7 percent from last year's figure of $850. Therefore - what would be Pet World's planned reduction amount for this year?
Extended product feature
Consumers will buy only a limited amount of a product no matter how low its price
$790.50
Employee relations
40. 'My spouse and I would love to take this trip to Hawaii that you've described - but we have to repaint our house and we really should replace out refrigerator.' What us such an objection based on?
Determine what percentage of the retail price is equal to cost
$790.50
Need
Offering related merchandise
41. Faro illustrated children's books for a large publishing house. Her illustrations were original and charming - but very different from the types of drawings the company preferred. Eventually - Faro left the company for a job with another publishing f
Creativity
Familiar saying with a twist
Encourage the customer to make a purchase
Blind check method
42. A customer in a computer store tells the salesperson - 'I cant buy this software program. I dont understand the directions.' The salesperson's reply is - 'Let's read over the directions together. What is the first direction you find confusing?' What
Need
Related merchandise dislpay
Question
By placing the money on the cash drawer ledge
43. What is the purpose of an illustration in an ad?
Newspaper
Encourage the customer to make a purchase
Illustration sight lines lead the reader to the copy
Offering related merchandise
44. What is the first step in the procedure for determining an item's retail price when we know the item's cost and the customary markup on retail?
Sherman Antitrust Act
$3 -548.16
Question
Determine what percentage of the retail price is equal to cost
45. What is a typical cash register arrangement?
Top Management
$790.50
Coins in front - bills in back - $2 bills places under $1 bills
Stock shortage
46. What is the law which prohibits companies from engaging in price fixing?
Sherman Antitrust Act
Ignore the interruption
Limited
UPC code
47. On what figure are all other sales projection figures in a merchandise plan based?
Planned sales
$50.04
Directory
Offering related merchandise
48. What is electronic data interchange used for?
Creativity
Proportion
To transact purchase orders between businesses
Rack jobber
49. A print ad includes a photo of a woman dressed in pre-Revolutionary War attire and cooking over an open-air fire. The woman is clearly an employee of Williamsburg - the Virginia town in which daily life in 18th century America is re-enacted. The ad's
Coins in front - bills in back - $2 bills places under $1 bills
24 percent
Straight-rebury
Familiar saying with a twist
50. According to Marketing Essentials - how does a customer feel when you ask several questions in a row?
During the preapproach
$58.83
Creativity
Cross-examined