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Test your basic knowledge |
Marketing Skills Exam
Start Test
Study First
Subject
:
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. During a presentation - What is the maximum number of items a salesperson should show a customer at one time?
Three
Incentives
Buying allowance
Promotional
2. The Natural Place is a gift store selling items that focus on the environment and ecological concerns. Chris coordinates all of the physical elements in The Natural Place so that the store projects the right image to its customers. What is Chris dire
Sales promotion
The accuracy of the mailing list
$50.04
Maturity
3. Price x Quantity Sold = what?
Research service
Sales revenue
Three
Research service
4. Businesses that advertise in newspapers can target their ads to people wit particular interests or to those living in a particular region. Why can businesses do this targeting?
Newspapers circulation is documented and verifiable
Loyalty
Proportion
Acknowledge
5. What is the transportation system with the best safety record?
Pipeline
Extended product feature
Three
Acknowledge
6. Score Sporting Goods store always has a display with mannequins engaged in season-appropriate sports. The store uses many props to make customers feel as if they could almost join the fun going on in the displays. How would you describe the settings
2
Newspaper
Standing room only close
Realistic
7. A tape recorder that cost Plugged In electronics store $18 and that originally sold for $42 is marked down 25 percent. What is the maintained markup in dollars for the recorder?
Sales promotion
$13.50
Cross-examined
Top Management
8. In ads - What are line of force?
Illustration sight lines lead the reader to the copy
Water
Standing room only close
Offering related merchandise
9. Which printed media is found in 98 percent of American homes?
Encourage the customer to make a purchase
Need
Sales promotion
Directory
10. When are the customers' needs usually determined in a business-to-business sales situation?
Buying allowance
Pipeline
Illustration sight lines lead the reader to the copy
During the preapproach
11. What is electronic data interchange used for?
2
Offering related merchandise
To transact purchase orders between businesses
Integrated
12. What is a special price discount that is given as an incentive to wholesalers and retailers?
Sales promotion
Buying allowance
The home scanner industry
$3 -548.16
13. What do many store use to mark the price on a dress or suit?
Newspapers circulation is documented and verifiable
UPC code
The salesperson's prior relationship with the customer
Maturity
14. Sometimes a home owner who wishes to sell his or her house will but a home warranty. This means that the buyer of the house will not have to pay for particular house repairs that become necessary during the first year after the house is sold. In this
Extended product feature
Manufacturer hires agent who represents him or her in selling to industrial user
Realistic
Shake hands firmly and bow
15. Who are those who assign work duties and supervise employees?
Cold canvassing
Employee relations
Supervisors
$58.83
16. River Tam owns and operate River Tam's Textiles Which manufactures fabric used by furniture makers for covering sofas and chairs. River Tam's business is too small to afford its own sales force. What is the distribution channel that River Tam would m
Manufacturer hires agent who represents him or her in selling to industrial user
Psychological pricing
Determine what percentage of the retail price is equal to cost
$13.50
17. What is one characteristic of advertising?
Proportion
It always identifies the name of the business of individual that paid for it
The accuracy of the mailing list
Maturity
18. What is a typical cash register arrangement?
Pipeline
The width of the store's aisles
Coins in front - bills in back - $2 bills places under $1 bills
Planned sales
19. What is the transportation system with the best safety record?
Planned sales
Pipeline
Related merchandise dislpay
$790.50
20. What is the easiest and most effective method of suggestion selling?
Stop showing additional merchandise
Offering related merchandise
Straight-rebury
Formal training
21. According to Marketing Essentials - how does a customer feel when you ask several questions in a row?
$58.83
Consumers will buy only a limited amount of a product no matter how low its price
Cross-examined
Offering related merchandise
22. Arabesque Danceware store had $67 -500 in sales during January and its BOM stock inventory was $135000. What was its stock-to-sales ratio?
2
Sales revenue
To transact purchase orders between businesses
Encourage the customer to make a purchase
23. What type of transportation is convenient and helps reduce both packaging and inventory costs?
By placing the money on the cash drawer ledge
Trucking
Pipeline
Sales revenue
24. Price x Quantity Sold = what?
Sales revenue
Determine what percentage of the retail price is equal to cost
Determining needs
Direct check
25. Employee morale is very low at the I Was Frames art supplies company. Employees are unhappy because vacant management positions are always filled by people from outside the company. Turnover at the production and supervisory levels is high. What do e
Loyalty
Consumers will buy only a limited amount of a product no matter how low its price
Coins in front - bills in back - $2 bills places under $1 bills
Sales revenue
26. When used in headlines - what words attract most readers' attention?
Psychological pricing
Now - free - new
Ignore the interruption
Need
27. What industry was adversely affected by price wars?
$13.50
Maturity
Sales promotion
The home scanner industry
28. What is the first step in the procedure for determining an item's retail price when we know the item's cost and the customary markup on retail?
Rack jobber
Illustration sight lines lead the reader to the copy
Determine what percentage of the retail price is equal to cost
Beds and dressers to hotel managers
29. What is the most likely distribution channel for manufacturer of laundry products - candy - and flowers desined for consumers use?
Manufacturer to wholesaler to retailer to consumer
Creativity
Psychological pricing
Determine what percentage of the retail price is equal to cost
30. How does most price planning begin?
It always identifies the name of the business of individual that paid for it
Cost and expense analysis
Purchase order
Pipeline
31. What is the law which prohibits companies from engaging in price fixing?
Integrated
Buying allowance
Psychological pricing
Sherman Antitrust Act
32. According to the text - What is one of the most important consideration in direct mail advertising?
Cold canvassing
Ignore the interruption
The accuracy of the mailing list
Production planning
33. A visual merchandising specialist is creating a display for a new walking shoe. The shoe store owner wants to emphasize the comfort and freedom of movement the shoes give the wearer. To created this effect - the visual merchandising specialist should
Now - free - new
Manufacturer hires agent who represents him or her in selling to industrial user
Curved
Maturity
34. 'My spouse and I would love to take this trip to Hawaii that you've described - but we have to repaint our house and we really should replace out refrigerator.' What us such an objection based on?
It always identifies the name of the business of individual that paid for it
Straight-rebury
Need
During the preapproach
35. In what product lifecycle state is a product in when a product in when a product's marketers are looking for new market segments?
Greeting approach
Water
Maturity
By placing the money on the cash drawer ledge
36. What is the easiest and most effective method of suggestion selling?
Rack jobber
UPC code
Offering related merchandise
The home scanner industry
37. The Baker and Roberti 29 Flavors ice cream company sells its ice cream and frozen yogurt only in its company-owned retail stores. What is this particular kind of distribution called?
Loyalty
It always identifies the name of the business of individual that paid for it
Sales revenue
Integrated
38. A company's commitment to maintaining a good health and benefits package for its workers will directly affect its
Related merchandise dislpay
$13.50
Encourage the customer to make a purchase
Employee relations
39. Arabesque Danceware store had $67 -500 in sales during January and its BOM stock inventory was $135000. What was its stock-to-sales ratio?
Proportion
Familiar saying with a twist
By placing the money on the cash drawer ledge
2
40. What is loss-leader pricing a part of?
The width of the store's aisles
Psychological pricing
Cold canvassing
Ignore the interruption
41. In which situation is using the latest jargon acceptable?
Three
Blind check method
Beds and dressers to hotel managers
Blind check method
42. Pet World wants to reduce its planned reductions by 7 percent from last year's figure of $850. Therefore - what would be Pet World's planned reduction amount for this year?
Newspaper
Manufacturer hires agent who represents him or her in selling to industrial user
Purchase order
$790.50
43. In which type of print medium is an advertisement's life the shortest?
Newspaper
2
Illustration sight lines lead the reader to the copy
24 percent
44. Materials requirement planning is part of what overall business activity?
Production planning
Sales promotion
Discount pricing
Blind check method
45. A music store's display of compact discs by a popular country-western singer was unsuccessful. Huge posters of the singer completely overshadowed the CDs. Once the display was removed - sales of the CDs improved. What is the artistic element that mos
Buying allowance
Stock shortage
Proportion
Air
46. What is the least expensive means of product transportation?
Direct check
Water
By placing the money on the cash drawer ledge
Three
47. What is the purpose of an illustration in an ad?
Acknowledge
Incentives
Offering related merchandise
Encourage the customer to make a purchase
48. Jayne works in the mens clothing department of a large department store. Yesterday - he noticed a customer inspecting an elegant suit. Approaching the customer - Jayne said - 'Good morning - Mr. Phelps. May I put that suit in a dressing room for you?
Greeting approach
Employee relations
Familiar saying with a twist
Research service
49. Richard bought bath towels for his new apartment. The original price for the towels was $21.95 each - but they had been marked down by 33 percent. What was the total cost to Richard - excluding tax - for four towels.
During the preapproach
$58.83
Sherman Antitrust Act
Extended product feature
50. On what figure are all other sales projection figures in a merchandise plan based?
Direct check
The width of the store's aisles
Planned sales
Pipeline