SUBJECTS
|
BROWSE
|
CAREER CENTER
|
POPULAR
|
JOIN
|
LOGIN
Business Skills
|
Soft Skills
|
Basic Literacy
|
Certifications
About
|
Help
|
Privacy
|
Terms
|
Email
Search
Test your basic knowledge |
Marketing Skills Exam
Start Test
Study First
Subject
:
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Which printed media is found in 98 percent of American homes?
Directory
Familiar saying with a twist
Rack jobber
Air
2. During what stage of selling should you educate a customer about the special care or special instructions an item requires?
Departure
Rack jobber
Extended product feature
Loyalty
3. Brigette works for Rising Bakery Company. She manages the bakery's inventory at 25 supermarkets by refilling stock and maintaining the stores' Rising Bakery displays. What is Brigette?
Ignore the interruption
Rack jobber
Promotional
Trucking
4. What is the easiest and most effective method of suggestion selling?
Offering related merchandise
Promotional
Publicity
By placing the money on the cash drawer ledge
5. Brigette works for Rising Bakery Company. She manages the bakery's inventory at 25 supermarkets by refilling stock and maintaining the stores' Rising Bakery displays. What is Brigette?
Stock shortage
Standing room only close
Water
Rack jobber
6. Employee morale is very low at the I Was Frames art supplies company. Employees are unhappy because vacant management positions are always filled by people from outside the company. Turnover at the production and supervisory levels is high. What do e
Creativity
Now - free - new
The width of the store's aisles
Loyalty
7. lettuce farmer in California sends a carload of produce east to Ohio on Monday night. On Tuesday morning - the farmer finds a buyer for the lettuce in Albuquerque - New Mexico. What railroad service can be use to arrange for the lettuce to go to New
Extended product feature
Determining needs
Diversion-in-transit
Acknowledge
8. What do many store use to mark the price on a dress or suit?
UPC code
24 percent
$13.50
Sales revenue
9. Businesses that advertise in newspapers can target their ads to people wit particular interests or to those living in a particular region. Why can businesses do this targeting?
Cross-examined
Newspapers circulation is documented and verifiable
It always identifies the name of the business of individual that paid for it
$13.50
10. What is loss-leader pricing a part of?
Psychological pricing
Seasonal discount
Cross-examined
Promotional
11. What should the salesperson do when a customer is having difficulty making a buying decision?
Standing room only close
Stop showing additional merchandise
Shake hands firmly and bow
Consumers will buy only a limited amount of a product no matter how low its price
12. What is the first step in the procedure for determining an item's retail price when we know the item's cost and the customary markup on retail?
Encourage the customer to make a purchase
Determine what percentage of the retail price is equal to cost
Determining needs
Standing room only close
13. What does the law of diminishing marginal utility state?
Research service
Publicity
Consumers will buy only a limited amount of a product no matter how low its price
Coins in front - bills in back - $2 bills places under $1 bills
14. Petite Boutique buys its blouses from Too Sweet blouse manufacturers. Too Sweet offers a 12 percent discounts on orders of $3000 or more. Petite Boutique ordered $4 -200 worth of merchandise and insistred on terms of 4/10 net 30. If the store takes a
Promotional
Now - free - new
$3 -548.16
Formal training
15. What is the checking method that is susceptible to errors if receivers do not physically count the total number of items in shipment?
Direct check
Curved
Top Management
$50.04
16. What is loss-leader pricing a part of?
$50.04
Psychological pricing
Sales promotion
Discount pricing
17. What industry was adversely affected by price wars?
Offering related merchandise
$3 -548.16
Newspaper
The home scanner industry
18. Who are those who assign work duties and supervise employees?
Integrated
Ignore the interruption
Supervisors
Loyalty
19. Anna sells upscale casual wear at Northeastern Adventures. Just before she writes up a customer's order - Anna shows the customer the store's newest merchandise - particularly those items that coordinate with the customer's purchases. What method is
Stock shortage
Diversion-in-transit
The customers
Offering related merchandise
20. River Tam owns and operate River Tam's Textiles Which manufactures fabric used by furniture makers for covering sofas and chairs. River Tam's business is too small to afford its own sales force. What is the distribution channel that River Tam would m
Trucking
$58.83
The salesperson's prior relationship with the customer
Manufacturer hires agent who represents him or her in selling to industrial user
21. The sales close that should be used infrequently because it can be viewed by the customer as a pressure tactic is the...
Now - free - new
Diversion-in-transit
Purchase order
Standing room only close
22. Determine the maintained markup percentage for a refrigerator that costs an retailer $365 to stock and that sells for $690; the store wants to mark down the refrigerator 30 percent.
Now - free - new
Departure
Limited
24 percent
23. What is the law which prohibits companies from engaging in price fixing?
Determine what percentage of the retail price is equal to cost
Sherman Antitrust Act
The home scanner industry
Blind check method
24. What is the source of direction for the company in horizontally organized companies
The customers
Three
$790.50
Production planning
25. During what stage of selling should you educate a customer about the special care or special instructions an item requires?
Need
Question
Production planning
Departure
26. Something's Cooking sells a variety of cooking and serving utensils. Each November the promotion staff creates an elaborate display of all he utensils and cooking pans a cook could possibly need to cook a big Thanksgiving meal. What type of display w
Newspapers circulation is documented and verifiable
The salesperson's prior relationship with the customer
Publicity
Related merchandise dislpay
27. The sales close that should be used infrequently because it can be viewed by the customer as a pressure tactic is the...
Standing room only close
$790.50
Buying allowance
Stock shortage
28. According to the text - What is one of the most important consideration in direct mail advertising?
The accuracy of the mailing list
Indirect
Direct check
Sales revenue
29. Score Sporting Goods store always has a display with mannequins engaged in season-appropriate sports. The store uses many props to make customers feel as if they could almost join the fun going on in the displays. How would you describe the settings
$790.50
Newspaper
Discount pricing
Realistic
30. A customer in a computer store tells the salesperson - 'I cant buy this software program. I dont understand the directions.' The salesperson's reply is - 'Let's read over the directions together. What is the first direction you find confusing?' What
Question
Coins in front - bills in back - $2 bills places under $1 bills
$13.50
Extended product feature
31. How can you - as a salesperson - best avoid disagreements with a customer about the amount of money the customer gave you as payment?
Ignore the interruption
Creativity
By placing the money on the cash drawer ledge
It always identifies the name of the business of individual that paid for it
32. A mortgage broker arranges for a lending institution (such as a bank or savings and loan association) to provide a mortgage for a consumer of business. In this case - What is the channel for distribution of services?
Ignore the interruption
During the preapproach
Indirect
Straight-rebury
33. Employee morale is very low at the I Was Frames art supplies company. Employees are unhappy because vacant management positions are always filled by people from outside the company. Turnover at the production and supervisory levels is high. What do e
2
Top Management
Loyalty
Coins in front - bills in back - $2 bills places under $1 bills
34. How should a salesperson greet a customer in Japan?
Straight-rebury
To transact purchase orders between businesses
Shake hands firmly and bow
Stock shortage
35. Jayne works in the mens clothing department of a large department store. Yesterday - he noticed a customer inspecting an elegant suit. Approaching the customer - Jayne said - 'Good morning - Mr. Phelps. May I put that suit in a dressing room for you?
Departure
Cold canvassing
The width of the store's aisles
Greeting approach
36. A stationary and gift store has a sale on July 5th of all small American flags and of red - white - and blue paper goods. Customers are given 50 percent off the price of the goods. What is this an example of?
Sales revenue
Familiar saying with a twist
Seasonal discount
Cold canvassing
37. On what figure are all other sales projection figures in a merchandise plan based?
Offering related merchandise
Realistic
Planned sales
Limited
38. The Natural Place is a gift store selling items that focus on the environment and ecological concerns. Chris coordinates all of the physical elements in The Natural Place so that the store projects the right image to its customers. What is Chris dire
Buying allowance
$50.04
Sales promotion
During the preapproach
39. Dana needed to stock up on office supplies. She bought three packages of multi-colored file folders at $4.25 per package - six boses of felt-tip markers at $3.68 per box - and two staplers at $6.19 apiece. Assuming a tax rate of 6 percent - What was
Familiar saying with a twist
Rack jobber
$50.04
Directory
40. What should the salesperson do when a customer is having difficulty making a buying decision?
Stop showing additional merchandise
Determine what percentage of the retail price is equal to cost
The customers
Seasonal discount
41. What is the transportation system with the best safety record?
Encourage the customer to make a purchase
Blind check method
The home scanner industry
Pipeline
42. Materials requirement planning is part of what overall business activity?
Maturity
Loyalty
Production planning
Water
43. What type of transportation is convenient and helps reduce both packaging and inventory costs?
Familiar saying with a twist
Supervisors
Trucking
The salesperson's prior relationship with the customer
44. Businesses that advertise in newspapers can target their ads to people wit particular interests or to those living in a particular region. Why can businesses do this targeting?
The customers
Discount pricing
Newspapers circulation is documented and verifiable
Cold canvassing
45. The Baker and Roberti 29 Flavors ice cream company sells its ice cream and frozen yogurt only in its company-owned retail stores. What is this particular kind of distribution called?
Integrated
Related merchandise dislpay
Cost and expense analysis
$790.50
46. How can you - as a salesperson - best avoid disagreements with a customer about the amount of money the customer gave you as payment?
Limited
Rack jobber
Newspaper
By placing the money on the cash drawer ledge
47. What is the one visual merchandising element that influences customer behavior more directly than any other?
Warning
: Invalid argument supplied for foreach() in
/var/www/html/basicversity.com/show_quiz.php
on line
183
48. Jayne works in the mens clothing department of a large department store. Yesterday - he noticed a customer inspecting an elegant suit. Approaching the customer - Jayne said - 'Good morning - Mr. Phelps. May I put that suit in a dressing room for you?
Proportion
Greeting approach
The width of the store's aisles
The salesperson's prior relationship with the customer
49. In which step of the sale should you learn what the retail customer is looking for in a good or service?
Supervisors
Determining needs
$50.04
Manufacturer to wholesaler to retailer to consumer
50. Price x Quantity Sold = what?
$50.04
Buying allowance
Discount pricing
Sales revenue
Sorry!:) No result found.
Can you answer 50 questions in 15 minutes?
Let me suggest you:
Browse all subjects
Browse all tests
Most popular tests
Major Subjects
Tests & Exams
AP
CLEP
DSST
GRE
SAT
GMAT
Certifications
CISSP go to https://www.isc2.org/
PMP
ITIL
RHCE
MCTS
More...
IT Skills
Android Programming
Data Modeling
Objective C Programming
Basic Python Programming
Adobe Illustrator
More...
Business Skills
Advertising Techniques
Business Accounting Basics
Business Strategy
Human Resource Management
Marketing Basics
More...
Soft Skills
Body Language
People Skills
Public Speaking
Persuasion
Job Hunting And Resumes
More...
Vocabulary
GRE Vocab
SAT Vocab
TOEFL Essential Vocab
Basic English Words For All
Global Words You Should Know
Business English
More...
Languages
AP German Vocab
AP Latin Vocab
SAT Subject Test: French
Italian Survival
Norwegian Survival
More...
Engineering
Audio Engineering
Computer Science Engineering
Aerospace Engineering
Chemical Engineering
Structural Engineering
More...
Health Sciences
Basic Nursing Skills
Health Science Language Fundamentals
Veterinary Technology Medical Language
Cardiology
Clinical Surgery
More...
English
Grammar Fundamentals
Literary And Rhetorical Vocab
Elements Of Style Vocab
Introduction To English Major
Complete Advanced Sentences
Literature
Homonyms
More...
Math
Algebra Formulas
Basic Arithmetic: Measurements
Metric Conversions
Geometric Properties
Important Math Facts
Number Sense Vocab
Business Math
More...
Other Major Subjects
Science
Economics
History
Law
Performing-arts
Cooking
Logic & Reasoning
Trivia
Browse all subjects
Browse all tests
Most popular tests