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Medical Office Management

Subject : business-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. What are the four goals of a supervisor?






2. Application for a Social Security card






3. Pareto's Law- ( 80/20) rule






4. An interval after a payment is due to the insurance company in which the policyholder may make payments - and still the policy remains in effect is called...






5. A civilian health and medical program of the uniform services is called...






6. List the steps that must be taken when a medical office staff needs to correct a computerized entry in a medical record.






7. The steps that must be taken when a medical office staff needs to correct a handwritten entry in a medical record.






8. Verifies that the account has enough money to cover the amount of the check






9. The theory about the importance of having and achieving a goal.






10. The HIPAA Act concerns ___________ of a pat.






11. A person who represents either party of an insurance claim is the____






12. A request for payment under an insurance contractor bond is called a(an)...






13. Name the 3 columns used in conjunction with the Medicare fee schedule.






14. A doctor who agrees to accept an insurance companies pre-established free as the maximum amount to be collected is called...






15. An unexpected event which may cause injury is called...






16. Form you fill out when hired






17. A health program for people age 65 and older under social security is called...






18. One who belongs to a group insurance plan is called...






19. Attached with a stub that explains payment activity

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20. What are five signs of a great supervisor?






21. Name four types of common imparities






22. When should a physician handle calls from patients?






23. Insurance plans that pay a physician's full charge if it does not exceed his normal charge or does not exceed the amount normally charged for the services for the service is called....






24. Name six types of supervisors






25. Cash that's used for small purchases in an office






26. Must be signed when purchased

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27. Name four management styles?






28. Payment made periodically to keep and insurance policy in force is called...






29. How often are bank deposits made in a medical office?






30. To prevent the insured form receiving a duplicate payment for losses under more than one insurance policy is called...






31. Found in a Bank statement






32. When scheduling numerous return appointments for a patient - the MAA/MA must do what?






33. Filed with income taxes






34. In the Learned Needs theory - what are the 3 core needs?






35. NSF






36. What is a release of information form?






37. Employer identification #






38. When a patient has health insurance - the percentage of covered services that is the responsibility of the patient to pay is known as...






39. A patient's financial statement






40. Parkinson's Law






41. The steps used in petty cash (in order).






42. What does SOAP stand for?






43. Copy of a transaction






44. Patient that leaves no forwarding address






45. The Pygmalion Effect






46. A patient receiving ambulatory care at a hospital or other health facility without being admitted as a bed patient is called a...






47. A injury that prevents a worker from performing one or more of the regular functions of his job would be known as a ...






48. The law of effect






49. The information that must be collected when taking a phone message

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50. GiGo







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