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Medical Office Management

Subject : business-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Name four management styles?






2. The order to prepare an office to open.






3. When should a physician handle calls from patients?






4. List the steps that must be taken when a medical office staff needs to correct a computerized entry in a medical record.






5. Chapter ___ Bankruptcy: Relieves you of all your debt (except student loans or if you owe federal - state - or city governments)






6. List of all financial transactions on a ledger






7. In insurance - greater coverage of diseases or an accident - and greater indemnity payment in comparison with a limited clause is called...






8. The most common disease of the impaired physician.






9. A health program for people age 65 and older under social security is called...






10. A person who represents either party of an insurance claim is the____






11. Parkinson's Law






12. An amount the insured must pay before policy benefits begin is called....






13. What are five signs of a great supervisor?






14. The law of effect






15. What does the Americans with Disabilities Act prevent?






16. The information that must be collected when taking a phone message

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17. The theory about the importance of having and achieving a goal.






18. When talking to a patient & a second line rings - what must the MAA/MA do before placing a person on hold?






19. Employer identification #






20. The steps that must be taken when a medical office staff needs to correct a handwritten entry in a medical record.






21. A compilation of average fees paid over time






22. Attached with a stub that explains payment activity

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23. Must be signed when purchased

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24. Name four ways to control costs in a medical practice?






25. Insurance that protects you from loss






26. A request for payment under an insurance contractor bond is called a(an)...






27. What are the five levels of Abraham Maslow's Hierarchy of needs






28. The Pygmalion Effect






29. Application for a Social Security card






30. When scheduling numerous return appointments for a patient - the MAA/MA must do what?






31. When a bill is being paid in more than 4 installments - a written disclosure must be completed. This Act is known as...






32. What are the types of commitment as it applies to employees?






33. Name the 3 columns used in conjunction with the Medicare fee schedule.






34. Copy of a transaction






35. Health insurance that provides protection against the high cost of treating severe or lengthy illnesses or disabilities is called.....






36. NSF






37. An organization that offers health insurance at a fixed monthly premium with little or no deductible and works through a primary care provider is called a(n).....






38. Form you fill out when hired






39. A sum of money provided in a insurance policy - payable for covered services is called...






40. Times physicians aren't available






41. A bed patient in a hospital is called a...






42. Pareto's Law- ( 80/20) rule






43. A previous injury - disease or physical condition that existed before the health insurance policy was issued is called...






44. Money that's paid out






45. Guaranteed by the third party






46. Verifies that the account has enough money to cover the amount of the check






47. An interval after a payment is due to the insurance company in which the policyholder may make payments - and still the policy remains in effect is called...






48. The steps used in petty cash (in order).






49. How often are bank deposits made in a medical office?






50. What is contained in a Policy and Procedral Manual for a medical office?







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