Test your basic knowledge |

Medical Office Management

Subject : business-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Employer identification #






2. When scheduling numerous return appointments for a patient - the MAA/MA must do what?






3. An organization that offers health insurance at a fixed monthly premium with little or no deductible and works through a primary care provider is called a(n).....






4. If a person is seen at the physicians office on a first come-first serve basis - this type of scheduling is called...






5. Copy of a transaction






6. Attached with a stub that explains payment activity

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7. Name four ways to control costs in a medical practice?






8. The HIPAA Act concerns ___________ of a pat.






9. Insurance that protects you from loss






10. In the Learned Needs theory - what are the 3 core needs?






11. NSF






12. The information in the chart belongs to the...






13. When a patient has health insurance - the percentage of covered services that is the responsibility of the patient to pay is known as...






14. A injury that prevents a worker from performing one or more of the regular functions of his job would be known as a ...






15. List of all financial transactions on a ledger






16. The law of effect






17. Consists of all the costs to run an office






18. Must be signed when purchased

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19. What are the four goals of a supervisor?






20. Numbers read in a specific order






21. Application for a Social Security card






22. List the steps that must be taken when a medical office staff needs to correct a computerized entry in a medical record.






23. Name four types of common imparities






24. Cash that's used for small purchases in an office






25. What does UCR stand for?






26. What is a day-end summary?






27. Money that's paid out






28. A doctor who agrees to accept an insurance companies pre-established free as the maximum amount to be collected is called...






29. Chapter ___ Bankruptcy: Debt re-payment plan (requires and attorney)






30. The steps that must be taken when a medical office staff needs to correct a handwritten entry in a medical record.






31. A health program for people age 65 and older under social security is called...






32. Insurance plans that pay a physician's full charge if it does not exceed his normal charge or does not exceed the amount normally charged for the services for the service is called....






33. What does SOAP stand for?






34. Anything that's owned






35. What type of endorsement is used when a check is stamped: 'For Deposit Only?'






36. Name six types of supervisors






37. A recap sheet that accompanies a Medicare or Medicaid check - showing breakdown and explanation of payment on a claim is called...






38. What are five signs of a great supervisor?






39. How often are bank deposits made in a medical office?






40. To prevent the insured form receiving a duplicate payment for losses under more than one insurance policy is called...






41. An appointment book is considered what kind of document?






42. A type of insurance whereby the insured pays a specific amount per unit of service and the insurer pays the rest of the cost is called...






43. Found on an Encounter form






44. Insurance that is meant to offset medical expenses resulting from a catastrophic illness is called....






45. An amount the insured must pay before policy benefits begin is called....






46. Verifies that the account has enough money to cover the amount of the check






47. The steps used in petty cash (in order).






48. When talking to a patient & a second line rings - what must the MAA/MA do before placing a person on hold?






49. A patient's financial statement






50. Change in a posted account