Test your basic knowledge |

Medical Office Management

Subject : business-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. List the steps that must be taken when a medical office staff needs to correct a computerized entry in a medical record.






2. Payment made periodically to keep and insurance policy in force is called...






3. A type of insurance whereby the insured pays a specific amount per unit of service and the insurer pays the rest of the cost is called...






4. Form you fill out when hired






5. When a bill is being paid in more than 4 installments - a written disclosure must be completed. This Act is known as...






6. Duties of a compliance officer






7. Name the priority of order in which patients should be seen starting with the most important to the least important.






8. A civilian health and medical program of the uniform services is called...






9. Application for a Social Security card






10. What does the Americans with Disabilities Act prevent?






11. A doctor who agrees to accept an insurance companies pre-established free as the maximum amount to be collected is called...






12. An appointment book is considered what kind of document?






13. Insurance that is meant to offset medical expenses resulting from a catastrophic illness is called....






14. When talking to a patient & a second line rings - what must the MAA/MA do before placing a person on hold?






15. Change in a posted account






16. A person or institution that gives medical care is a...






17. The information that must be collected when taking a phone message

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18. The theory about the importance of having and achieving a goal.






19. What is a release of information form?






20. When a patient has health insurance - the percentage of covered services that is the responsibility of the patient to pay is known as...






21. Name the 3 columns used in conjunction with the Medicare fee schedule.






22. Parkinson's Law






23. Found in a Bank statement






24. Name four types of common imparities






25. GiGo






26. A form of insurance paid by the employer providing cash benefits to workers injured or disabled in the course of employment is called...






27. Set appointment times






28. A request for payment under an insurance contractor bond is called a(an)...






29. Health insurance that provides protection against the high cost of treating severe or lengthy illnesses or disabilities is called.....






30. What does UCR stand for?






31. A patient receiving ambulatory care at a hospital or other health facility without being admitted as a bed patient is called a...






32. Times physicians aren't available






33. Insurance plans that pay a physician's full charge if it does not exceed his normal charge or does not exceed the amount normally charged for the services for the service is called....






34. Name four management styles?






35. A recap sheet that accompanies a Medicare or Medicaid check - showing breakdown and explanation of payment on a claim is called...






36. Consists of all the costs to run an office






37. The information in the chart belongs to the...






38. When should a physician handle calls from patients?






39. An interval after a payment is due to the insurance company in which the policyholder may make payments - and still the policy remains in effect is called...






40. Chapter ___ Bankruptcy: Debt re-payment plan (requires and attorney)






41. Name six types of supervisors






42. Pareto's Law- ( 80/20) rule






43. The steps that must be taken when a medical office staff needs to correct a handwritten entry in a medical record.






44. What is contained in a Policy and Procedral Manual for a medical office?






45. What type of endorsement is used when a check is stamped: 'For Deposit Only?'






46. Employer identification #






47. Money owed to the physician from the patient






48. Numbers read in a specific order






49. The Peter Principle






50. An amount the insured must pay before policy benefits begin is called....







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