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Medical Office Management

Subject : business-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. The Pygmalion Effect






2. Copy of a transaction






3. Insurance plans that pay a physician's full charge if it does not exceed his normal charge or does not exceed the amount normally charged for the services for the service is called....






4. The information in the chart belongs to the...






5. A injury that prevents a worker from performing one or more of the regular functions of his job would be known as a ...






6. What are the five levels of Abraham Maslow's Hierarchy of needs






7. If a person is seen at the physicians office on a first come-first serve basis - this type of scheduling is called...






8. A doctor who agrees to accept an insurance companies pre-established free as the maximum amount to be collected is called...






9. Parkinson's Law






10. If 3 patients are scheduled at 1:00 pm and they are seen according to their arrival - this type of scheduling is called...






11. Anything that's owned






12. To prevent the insured form receiving a duplicate payment for losses under more than one insurance policy is called...






13. When a patient has health insurance - the percentage of covered services that is the responsibility of the patient to pay is known as...






14. Money owed to the physician from the patient






15. When talking to a patient & a second line rings - what must the MAA/MA do before placing a person on hold?






16. Found on an Encounter form






17. The theory about the importance of having and achieving a goal.






18. A person who represents either party of an insurance claim is the____






19. Guaranteed by the third party






20. A bed patient in a hospital is called a...






21. The order to prepare an office to open.






22. Name four management styles?






23. An amount the insured must pay before policy benefits begin is called....






24. The information that must be collected when taking a phone message

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25. Health insurance that provides protection against the high cost of treating severe or lengthy illnesses or disabilities is called.....






26. Money by the physician to the vendor






27. A request for payment under an insurance contractor bond is called a(an)...






28. Employer identification #






29. Insurance that is meant to offset medical expenses resulting from a catastrophic illness is called....






30. When should a physician handle calls from patients?






31. What are the four goals of a supervisor?






32. Numbers read in a specific order






33. Times physicians aren't available






34. Verifies that the account has enough money to cover the amount of the check






35. How often are bank deposits made in a medical office?






36. Pareto's Law- ( 80/20) rule






37. Change in a posted account






38. Cash that's used for small purchases in an office






39. A person or institution that gives medical care is a...






40. What is a day-end summary?






41. Filed with income taxes






42. An organization that offers health insurance at a fixed monthly premium with little or no deductible and works through a primary care provider is called a(n).....






43. Attached with a stub that explains payment activity

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44. An appointment book is considered what kind of document?






45. A previous injury - disease or physical condition that existed before the health insurance policy was issued is called...






46. A civilian health and medical program of the uniform services is called...






47. Application for a Social Security card






48. Insurance that protects you from loss






49. The most common disease of the impaired physician.






50. List of all financial transactions on a ledger







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