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Test your basic knowledge |
Medical Office Management
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Study First
Subject
:
business-skills
Instructions:
Answer 50 questions in 15 minutes.
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study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. A previous injury - disease or physical condition that existed before the health insurance policy was issued is called...
preexisting condition
Receipts
Blanket bonding
The significant elements in any group usually constitute only a small portion of that group.
2. An amount the insured must pay before policy benefits begin is called....
Posting
Blanket bonding
Deductible
indemnities
3. If a person is seen at the physicians office on a first come-first serve basis - this type of scheduling is called...
Clustering
Time limit
Open-office hours
The significant elements in any group usually constitute only a small portion of that group.
4. What type of endorsement is used when a check is stamped: 'For Deposit Only?'
Restrictive
Account # - Date of service - ICD-9 - Balance
benefits
Dread disease rider
5. Miles Law
Subscriber
Blanket bonding
expectancy theory
Where you stand depends on where you sit.
6. What are the four goals of a supervisor?
Catastrophic
Draw red line through the mistake - Make the correction - Date & initial
Patients quality of care - happy employees -achievment of goals -proficient and profitable.
Claim
7. Filed with income taxes
W-2
Health maintenance organization
premium
Fee profile
8. Name six types of supervisors
outpatient
Directing - coaching - supporting - delegating
expectancy theory
Problem supervisors - novice supervisors - the whimp - the task master - the phantom - the intimidator.
9. Name four types of common imparities
Alcohol abuse - drug abuse - psychiatric disorders - behavioral disorders.
Our expectations for others condition our behavior toward them - which in turn affects how they behave.
Patient
An activity expands to fill the time allotted to it.
10. Health insurance that provides protection against the high cost of treating severe or lengthy illnesses or disabilities is called.....
Medicare
Power - achievement - affiliation
Catastrophic
Tri-care
11. Employer identification #
Co-payment
SS-4
Time limit
Patient
12. The Peter Principle
People tend to be promoted until they reach a level beyond their competence.
Coinsurance
When they get unsatisfactory lab or progress reports
Pay income tax estimates on time - turn off utilities when not in use -purchase stock when it is on sale - maintain proper maintenance and cleaning of equipment.
13. The Pygmalion Effect
Our expectations for others condition our behavior toward them - which in turn affects how they behave.
partial disabilities
Legal
Alcoholism
14. A doctor who agrees to accept an insurance companies pre-established free as the maximum amount to be collected is called...
participating physician
Participating - Non-participating - Limiting charge
premium
Our expectations for others condition our behavior toward them - which in turn affects how they behave.
15. A form of insurance paid by the employer providing cash benefits to workers injured or disabled in the course of employment is called...
Patient
Date & time of call - Who the message is for - The action to be taken - A number the patient can be reached at - Short description of caller's concern - Name of the caller - Your initials
Garbage in Garbage out
Workers compensation
16. Money by the physician to the vendor
confidentiality
Workers compensation
Payables
Where you stand depends on where you sit.
17. The information that must be collected when taking a phone message
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18. The most common disease of the impaired physician.
Alcoholism
Pay income tax estimates on time - turn off utilities when not in use -purchase stock when it is on sale - maintain proper maintenance and cleaning of equipment.
premium
Overseeing and implementing and compliance program - establish efficiently practice
19. In insurance - greater coverage of diseases or an accident - and greater indemnity payment in comparison with a limited clause is called...
Schedule same time & day for every week
Voucher's checks
SS-4
Comprehensive
20. Payment made periodically to keep and insurance policy in force is called...
13
partial disabilities
Schedule same time & day for every week
premium
21. Put all the patients with similar symptoms/problems together
Catastrophic
Schedule same time & day for every week
Cashier's checks
Clustering
22. Form you fill out when hired
Major medical
Non-Sufficient Funds - no money in their account
Have intergrity - refuse to pick favorites -dont tolerate slackers -communicate openly and honestly -avoid gossip -give and receive feedback on projects and ideas.
W-4
23. Insurance that is meant to offset medical expenses resulting from a catastrophic illness is called....
Major medical
Physician or facility
Petty Cash
outpatient
24. A patient receiving ambulatory care at a hospital or other health facility without being admitted as a bed patient is called a...
Wave
Posting
outpatient
Physician or facility
25. How often are bank deposits made in a medical office?
Daily
Financial analysis report of went on that day
Where you stand depends on where you sit.
Voucher's checks
26. Benefits that are made in the form of cash payments are known as...
Grace period
Voucher's checks
Participating - Non-participating - Limiting charge
indemnities
27. A bed patient in a hospital is called a...
Blanket bonding
inpatient
Coinsurance
Dread disease rider
28. Verifies that the account has enough money to cover the amount of the check
Directing - coaching - supporting - delegating
Certified checks
outpatient
Our expectations for others condition our behavior toward them - which in turn affects how they behave.
29. What are the types of commitment as it applies to employees?
Wave
A skip
Coordination of benefits
Deep commitment - personal commitment - concerned but limited sense of power(CLSP) - formal commitment - retired on the job - alienated - actively hostile.
30. A sum of money provided in a insurance policy - payable for covered services is called...
benefits
SS-5
Traveler's checks
Draw red line through the mistake - Make the correction - Date & initial
31. What does SOAP stand for?
Subjective - Objective - Assessment - Plan
People tend to be promoted until they reach a level beyond their competence.
Deep commitment - personal commitment - concerned but limited sense of power(CLSP) - formal commitment - retired on the job - alienated - actively hostile.
Medicare
32. Name four ways to control costs in a medical practice?
Major medical
Pay income tax estimates on time - turn off utilities when not in use -purchase stock when it is on sale - maintain proper maintenance and cleaning of equipment.
Accident
Overseeing and implementing and compliance program - establish efficiently practice
33. Found on an Encounter form
Consumer Protection Act
Account # - Date of service - ICD-9 - Balance
Open-office hours
Patient giving permission to release their medical information.
34. Chapter ___ Bankruptcy: Debt re-payment plan (requires and attorney)
Account # - Date of service - ICD-9 - Balance
13
expectancy theory
Restrictive
35. Name the priority of order in which patients should be seen starting with the most important to the least important.
Co-payment
Alcohol abuse - drug abuse - psychiatric disorders - behavioral disorders.
1. Emergency 2. Non emergency 3. Angry or irate patients 4. Scheduled appointments
Deductible
36. List the steps that must be taken when a medical office staff needs to correct a computerized entry in a medical record.
Coordination of benefits
Draw and electronic line through it - Make the correction - Date & initial
Draw red line through the mistake - Make the correction - Date & initial
Daily
37. Numbers read in a specific order
Nonconsecutive filing
Fee profile
Voucher's checks
Deep commitment - personal commitment - concerned but limited sense of power(CLSP) - formal commitment - retired on the job - alienated - actively hostile.
38. An unexpected event which may cause injury is called...
Cashier's checks
Certified checks
Accident
1. Establish a petty cash fund 2. Keep track of the money 3. Write out vouchers & receipts 4. Balances
39. A person or institution that gives medical care is a...
provider
Pay income tax estimates on time - turn off utilities when not in use -purchase stock when it is on sale - maintain proper maintenance and cleaning of equipment.
Patients quality of care - happy employees -achievment of goals -proficient and profitable.
Subjective - Objective - Assessment - Plan
40. Patient that leaves no forwarding address
Physician or facility
1. Check supplies 2. Check charts 3. Check answering machine & retrieve messages
premium
A skip
41. When talking to a patient & a second line rings - what must the MAA/MA do before placing a person on hold?
Alcoholism
benefits
Claim
Ask permission to put them on hold & wait for a response
42. Change in a posted account
Physiologic - safety - love belonging - self- esteem - self- actualization
Certified checks
Adjustments
Prevents discrimination for people with disabilties
43. What are five signs of a great supervisor?
Blanket bonding
premium
A matrix
Have intergrity - refuse to pick favorites -dont tolerate slackers -communicate openly and honestly -avoid gossip -give and receive feedback on projects and ideas.
44. A patient's financial statement
Account
Non-Sufficient Funds - no money in their account
Major medical
SS-5
45. An organization that offers health insurance at a fixed monthly premium with little or no deductible and works through a primary care provider is called a(n).....
When they get unsatisfactory lab or progress reports
Nonconsecutive filing
7
Health maintenance organization
46. An interval after a payment is due to the insurance company in which the policyholder may make payments - and still the policy remains in effect is called...
An activity expands to fill the time allotted to it.
Account
Disbursement
Grace period
47. The order to prepare an office to open.
Cashier's checks
Accident
When they get unsatisfactory lab or progress reports
1. Check supplies 2. Check charts 3. Check answering machine & retrieve messages
48. List of all financial transactions on a ledger
Problem supervisors - novice supervisors - the whimp - the task master - the phantom - the intimidator.
Patient
Posting
Clustering
49. What does the Americans with Disabilities Act prevent?
Prevents discrimination for people with disabilties
indemnities
Major medical
inpatient
50. Chapter ___ Bankruptcy: Relieves you of all your debt (except student loans or if you owe federal - state - or city governments)
Coordination of benefits
partial disabilities
7
Comprehensive
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