Test your basic knowledge |

Medical Office Management

Subject : business-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. The original chart belongs to the...






2. What are the five levels of Abraham Maslow's Hierarchy of needs






3. What is a day-end summary?






4. A recap sheet that accompanies a Medicare or Medicaid check - showing breakdown and explanation of payment on a claim is called...






5. Money owed to the physician from the patient






6. Benefits that are made in the form of cash payments are known as...






7. Application for a Social Security card






8. Name four ways to control costs in a medical practice?






9. Name four management styles?






10. Chapter ___ Bankruptcy: Debt re-payment plan (requires and attorney)






11. The Pygmalion Effect






12. Insurance that protects you from loss






13. An appointment book is considered what kind of document?






14. Cash that's used for small purchases in an office






15. Parkinson's Law






16. The theory about the importance of having and achieving a goal.






17. Pareto's Law- ( 80/20) rule






18. A doctor who agrees to accept an insurance companies pre-established free as the maximum amount to be collected is called...






19. What type of endorsement is used when a check is stamped: 'For Deposit Only?'






20. Insurance plans that pay a physician's full charge if it does not exceed his normal charge or does not exceed the amount normally charged for the services for the service is called....






21. When talking to a patient & a second line rings - what must the MAA/MA do before placing a person on hold?






22. What is a release of information form?






23. Money that's paid out






24. Money by the physician to the vendor






25. When a bill is being paid in more than 4 installments - a written disclosure must be completed. This Act is known as...






26. Set appointment times






27. The steps used in petty cash (in order).






28. Anything that's owned






29. To prevent the insured form receiving a duplicate payment for losses under more than one insurance policy is called...






30. The information that must be collected when taking a phone message

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31. What does SOAP stand for?






32. Employer identification #






33. What does UCR stand for?






34. Duties of a compliance officer






35. Verifies that the account has enough money to cover the amount of the check






36. Health insurance that provides protection against the high cost of treating severe or lengthy illnesses or disabilities is called.....






37. List the steps that must be taken when a medical office staff needs to correct a computerized entry in a medical record.






38. Put all the patients with similar symptoms/problems together






39. NSF






40. Must be signed when purchased

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41. A request for payment under an insurance contractor bond is called a(an)...






42. The steps that must be taken when a medical office staff needs to correct a handwritten entry in a medical record.






43. GiGo






44. Numbers read in a specific order






45. List six motivational theories






46. An amount the insured must pay before policy benefits begin is called....






47. A person who represents either party of an insurance claim is the____






48. A notice of insurance claim or proof of loss must be filed within designated ___-or it can be denied.






49. A injury that prevents a worker from performing one or more of the regular functions of his job would be known as a ...






50. The law of effect