Test your basic knowledge |

Medical Office Management

Subject : business-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. A injury that prevents a worker from performing one or more of the regular functions of his job would be known as a ...






2. Found on an Encounter form






3. Drawn against the issuing bank

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4. Put all the patients with similar symptoms/problems together






5. List the steps that must be taken when a medical office staff needs to correct a computerized entry in a medical record.






6. To prevent the insured form receiving a duplicate payment for losses under more than one insurance policy is called...






7. A request for payment under an insurance contractor bond is called a(an)...






8. Found in a Bank statement






9. The information in the chart belongs to the...






10. A patient receiving ambulatory care at a hospital or other health facility without being admitted as a bed patient is called a...






11. If 3 patients are scheduled at 1:00 pm and they are seen according to their arrival - this type of scheduling is called...






12. Anything that's owned






13. What are the five levels of Abraham Maslow's Hierarchy of needs






14. The steps used in petty cash (in order).






15. Chapter ___ Bankruptcy: Relieves you of all your debt (except student loans or if you owe federal - state - or city governments)






16. Name the priority of order in which patients should be seen starting with the most important to the least important.






17. The theory about the importance of having and achieving a goal.






18. Must be signed when purchased

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19. What are five signs of a great supervisor?






20. Consists of all the costs to run an office






21. An amount the insured must pay before policy benefits begin is called....






22. Parkinson's Law






23. What is a day-end summary?






24. What are the four goals of a supervisor?






25. When talking to a patient & a second line rings - what must the MAA/MA do before placing a person on hold?






26. The Pygmalion Effect






27. Insurance plans that pay a physician's full charge if it does not exceed his normal charge or does not exceed the amount normally charged for the services for the service is called....






28. Numbers read in a specific order






29. Cash that's used for small purchases in an office






30. When should a physician handle calls from patients?






31. An unexpected event which may cause injury is called...






32. GiGo






33. A person or institution that gives medical care is a...






34. When a bill is being paid in more than 4 installments - a written disclosure must be completed. This Act is known as...






35. What does the Americans with Disabilities Act prevent?






36. A patient's financial statement






37. A recap sheet that accompanies a Medicare or Medicaid check - showing breakdown and explanation of payment on a claim is called...






38. When a patient has health insurance - the percentage of covered services that is the responsibility of the patient to pay is known as...






39. Application for a Social Security card






40. Verifies that the account has enough money to cover the amount of the check






41. A form of insurance paid by the employer providing cash benefits to workers injured or disabled in the course of employment is called...






42. Benefits that are made in the form of cash payments are known as...






43. A doctor who agrees to accept an insurance companies pre-established free as the maximum amount to be collected is called...






44. A rider added to a policy to provide additional benefits for certain conditions is called...






45. Employer identification #






46. A bed patient in a hospital is called a...






47. Name four types of common imparities






48. List of all financial transactions on a ledger






49. Name four management styles?






50. Duties of a compliance officer