Test your basic knowledge |

Medical Office Management

Instructions:

Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can study here.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.

1. The Pygmalion Effect
Our expectations for others condition our behavior toward them - which in turn affects how they behave.
Blanket bonding
Time limit
1. Establish a petty cash fund 2. Keep track of the money 3. Write out vouchers & receipts 4. Balances

2. Attached with a stub that explains payment activity

3. What are five signs of a great supervisor?
Usual Customary Reasonable
Have intergrity - refuse to pick favorites -dont tolerate slackers -communicate openly and honestly -avoid gossip -give and receive feedback on projects and ideas.
Coordination of benefits
Clustering

4. If 3 patients are scheduled at 1:00 pm and they are seen according to their arrival - this type of scheduling is called...
W-4
Coordination of benefits
Blanket bonding
Wave

5. GiGo
Deductible
Accident
Garbage in Garbage out
inpatient

6. Insurance that protects you from loss
When they get unsatisfactory lab or progress reports
Coinsurance
Blanket bonding
Traveler's checks

7. Copy of a transaction
SS-5
Daily
Accident
Receipts

8. An amount the insured must pay before policy benefits begin is called....
Physiologic - safety - love belonging - self- esteem - self- actualization
Draw and electronic line through it - Make the correction - Date & initial
Deductible
provider

9. When a patient has health insurance - the percentage of covered services that is the responsibility of the patient to pay is known as...
Draw red line through the mistake - Make the correction - Date & initial
Cashier's checks
Coinsurance
Blanket bonding

10. A person who represents either party of an insurance claim is the____
Catastrophic
The significant elements in any group usually constitute only a small portion of that group.
Adjuster
Alcoholism

11. Found on an Encounter form
Behaviors immediately reward increase in frecuency - and behaviors immediately punished decrease in frecuency.
Tri-care
inpatient
Account # - Date of service - ICD-9 - Balance

12. A patient's financial statement
The significant elements in any group usually constitute only a small portion of that group.
Time limit
Account
Restrictive

13. Payment made periodically to keep and insurance policy in force is called...
Traveler's checks
Receivables
1. Establish a petty cash fund 2. Keep track of the money 3. Write out vouchers & receipts 4. Balances
premium

14. The HIPAA Act concerns ___________ of a pat.
Account
confidentiality
Dread disease rider
Posting

15. Duties of a compliance officer
Overseeing and implementing and compliance program - establish efficiently practice
Receivables
SS-5
benefits

16. Application for a Social Security card
Grace period
Co-payment
Where you stand depends on where you sit.
SS-5

17. Miles Law
Where you stand depends on where you sit.
provider
Adjustments
partial disabilities

18. The original chart belongs to the...
Nonconsecutive filing
Adjuster
Physician or facility
W-4

19. A previous injury - disease or physical condition that existed before the health insurance policy was issued is called...
When they get unsatisfactory lab or progress reports
The balance - checks paid - withdraws - deposits - any information not posted on last statement
preexisting condition
Major medical

20. What are the five levels of Abraham Maslow's Hierarchy of needs
confidentiality
Physiologic - safety - love belonging - self- esteem - self- actualization
Comprehensive
Directing - coaching - supporting - delegating

21. What does UCR stand for?
Overseeing and implementing and compliance program - establish efficiently practice
Dual choice
Clustering
Usual Customary Reasonable

22. Money by the physician to the vendor
Subscriber
Account
confidentiality
Payables

23. Chapter ___ Bankruptcy: Relieves you of all your debt (except student loans or if you owe federal - state - or city governments)
1. Check supplies 2. Check charts 3. Check answering machine & retrieve messages
7
Restrictive
Major medical

24. A doctor who agrees to accept an insurance companies pre-established free as the maximum amount to be collected is called...
Nonconsecutive filing
Account # - Date of service - ICD-9 - Balance
participating physician
Wave

25. Numbers read in a specific order
13
Nonconsecutive filing
Payables
Money Order

26. Money owed to the physician from the patient
Draw and electronic line through it - Make the correction - Date & initial
Have intergrity - refuse to pick favorites -dont tolerate slackers -communicate openly and honestly -avoid gossip -give and receive feedback on projects and ideas.
Traveler's checks
Receivables

27. What is a day-end summary?
Traveler's checks
Financial analysis report of went on that day
Open-office hours
Deep commitment - personal commitment - concerned but limited sense of power(CLSP) - formal commitment - retired on the job - alienated - actively hostile.

28. An unexpected event which may cause injury is called...
Our expectations for others condition our behavior toward them - which in turn affects how they behave.
Accident
Money Order
Physician or facility

29. When a bill is being paid in more than 4 installments - a written disclosure must be completed. This Act is known as...
Consumer Protection Act
The balance - checks paid - withdraws - deposits - any information not posted on last statement
Clustering
Workers compensation

30. Cash that's used for small purchases in an office
The significant elements in any group usually constitute only a small portion of that group.
People tend to be promoted until they reach a level beyond their competence.
Our expectations for others condition our behavior toward them - which in turn affects how they behave.
Petty Cash

31. A sum of money provided in a insurance policy - payable for covered services is called...
benefits
Deep commitment - personal commitment - concerned but limited sense of power(CLSP) - formal commitment - retired on the job - alienated - actively hostile.
Power - achievement - affiliation
Adjuster

32. Insurance that is meant to offset medical expenses resulting from a catastrophic illness is called....
Subjective - Objective - Assessment - Plan
1. Check supplies 2. Check charts 3. Check answering machine & retrieve messages
Major medical
Petty Cash

33. An interval after a payment is due to the insurance company in which the policyholder may make payments - and still the policy remains in effect is called...
Physician or facility
Where you stand depends on where you sit.
Grace period
1. Emergency 2. Non emergency 3. Angry or irate patients 4. Scheduled appointments

34. The steps that must be taken when a medical office staff needs to correct a handwritten entry in a medical record.
Draw red line through the mistake - Make the correction - Date & initial
Receipts
Posting
Payables

35. If a person is seen at the physicians office on a first come-first serve basis - this type of scheduling is called...
Financial analysis report of went on that day
Alcohol abuse - drug abuse - psychiatric disorders - behavioral disorders.
participating physician
Open-office hours

36. Filed with income taxes
Accident
W-2
Operating budget
explanation of benefits

37. The theory about the importance of having and achieving a goal.
Receivables
Voucher's checks
Schedule same time & day for every week
expectancy theory

38. What does the Americans with Disabilities Act prevent?
Prevents discrimination for people with disabilties
Grace period
Medicare
premium

39. A injury that prevents a worker from performing one or more of the regular functions of his job would be known as a ...
Clustering
Garbage in Garbage out
partial disabilities
preexisting condition

40. In insurance - greater coverage of diseases or an accident - and greater indemnity payment in comparison with a limited clause is called...
Pay income tax estimates on time - turn off utilities when not in use -purchase stock when it is on sale - maintain proper maintenance and cleaning of equipment.
Comprehensive
Operating budget
Voucher's checks

41. Anything that's owned
Petty Cash
Subscriber
The balance - checks paid - withdraws - deposits - any information not posted on last statement
Asset

42. A notice of insurance claim or proof of loss must be filed within designated ___-or it can be denied.
Fee profile
Consumer Protection Act
Time limit
Directing - coaching - supporting - delegating

43. Benefits that are made in the form of cash payments are known as...
expectancy theory
premium
indemnities
Draw red line through the mistake - Make the correction - Date & initial

44. Name four management styles?
partial disabilities
Deductible
Accident
Directing - coaching - supporting - delegating

45. A compilation of average fees paid over time
Alcoholism
Fee profile
Deep commitment - personal commitment - concerned but limited sense of power(CLSP) - formal commitment - retired on the job - alienated - actively hostile.
Schedule same time & day for every week

46. Put all the patients with similar symptoms/problems together
Workers compensation
Clustering
Accident
Money Order

47. An organization that offers health insurance at a fixed monthly premium with little or no deductible and works through a primary care provider is called a(n).....
1. Establish a petty cash fund 2. Keep track of the money 3. Write out vouchers & receipts 4. Balances
Deep commitment - personal commitment - concerned but limited sense of power(CLSP) - formal commitment - retired on the job - alienated - actively hostile.
Clustering
Health maintenance organization

48. To prevent the insured form receiving a duplicate payment for losses under more than one insurance policy is called...
Money Order
Coordination of benefits
Ask permission to put them on hold & wait for a response
Certified checks

49. The information in the chart belongs to the...
Open-office hours
Patient
A skip
Blanket bonding

50. Consists of all the costs to run an office
Account # - Date of service - ICD-9 - Balance
Restrictive
Operating budget
premium