Test your basic knowledge |

Medical Office Management

Subject : business-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. A recap sheet that accompanies a Medicare or Medicaid check - showing breakdown and explanation of payment on a claim is called...






2. Health insurance that provides protection against the high cost of treating severe or lengthy illnesses or disabilities is called.....






3. An appointment book is considered what kind of document?






4. An organization that offers health insurance at a fixed monthly premium with little or no deductible and works through a primary care provider is called a(n).....






5. A type of insurance whereby the insured pays a specific amount per unit of service and the insurer pays the rest of the cost is called...






6. Verifies that the account has enough money to cover the amount of the check






7. An amount the insured must pay before policy benefits begin is called....






8. What does UCR stand for?






9. When a patient has health insurance - the percentage of covered services that is the responsibility of the patient to pay is known as...






10. A bed patient in a hospital is called a...






11. Patient that leaves no forwarding address






12. Payment made periodically to keep and insurance policy in force is called...






13. The Peter Principle






14. What is contained in a Policy and Procedral Manual for a medical office?






15. The steps used in petty cash (in order).






16. In the Learned Needs theory - what are the 3 core needs?






17. Found in a Bank statement






18. List six motivational theories






19. What are the four goals of a supervisor?






20. In insurance - greater coverage of diseases or an accident - and greater indemnity payment in comparison with a limited clause is called...






21. Change in a posted account






22. An interval after a payment is due to the insurance company in which the policyholder may make payments - and still the policy remains in effect is called...






23. Form you fill out when hired






24. To prevent the insured form receiving a duplicate payment for losses under more than one insurance policy is called...






25. What does SOAP stand for?






26. When a bill is being paid in more than 4 installments - a written disclosure must be completed. This Act is known as...






27. The information that must be collected when taking a phone message


28. NSF






29. If a person is seen at the physicians office on a first come-first serve basis - this type of scheduling is called...






30. What are the five levels of Abraham Maslow's Hierarchy of needs






31. Set appointment times






32. Application for a Social Security card






33. Name four management styles?






34. A compilation of average fees paid over time






35. Must be signed when purchased


36. When talking to a patient & a second line rings - what must the MAA/MA do before placing a person on hold?






37. A person or institution that gives medical care is a...






38. Guaranteed by the third party






39. The order to prepare an office to open.






40. Money that's paid out






41. Name four ways to control costs in a medical practice?






42. A health program for people age 65 and older under social security is called...






43. Numbers read in a specific order






44. How often are bank deposits made in a medical office?






45. A patient's financial statement






46. Name four types of common imparities






47. Miles Law






48. Benefits that are made in the form of cash payments are known as...






49. A sum of money provided in a insurance policy - payable for covered services is called...






50. A injury that prevents a worker from performing one or more of the regular functions of his job would be known as a ...