Test your basic knowledge |

Medical Office Management

Subject : business-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Name the priority of order in which patients should be seen starting with the most important to the least important.






2. The Peter Principle






3. How often are bank deposits made in a medical office?






4. What is a day-end summary?






5. Must be signed when purchased


6. Application for a Social Security card






7. The theory about the importance of having and achieving a goal.






8. What are the four goals of a supervisor?






9. What is contained in a Policy and Procedral Manual for a medical office?






10. What does UCR stand for?






11. Attached with a stub that explains payment activity


12. When should a physician handle calls from patients?






13. A civilian health and medical program of the uniform services is called...






14. List the steps that must be taken when a medical office staff needs to correct a computerized entry in a medical record.






15. An appointment book is considered what kind of document?






16. The steps used in petty cash (in order).






17. Duties of a compliance officer






18. One who belongs to a group insurance plan is called...






19. A doctor who agrees to accept an insurance companies pre-established free as the maximum amount to be collected is called...






20. A person or institution that gives medical care is a...






21. In insurance - greater coverage of diseases or an accident - and greater indemnity payment in comparison with a limited clause is called...






22. Put all the patients with similar symptoms/problems together






23. The Pygmalion Effect






24. A type of insurance whereby the insured pays a specific amount per unit of service and the insurer pays the rest of the cost is called...






25. Name four types of common imparities






26. Health insurance that provides protection against the high cost of treating severe or lengthy illnesses or disabilities is called.....






27. Set appointment times






28. If a person is seen at the physicians office on a first come-first serve basis - this type of scheduling is called...






29. What are the types of commitment as it applies to employees?






30. What are the five levels of Abraham Maslow's Hierarchy of needs






31. A patient's financial statement






32. The most common disease of the impaired physician.






33. The HIPAA Act concerns ___________ of a pat.






34. A rider added to a policy to provide additional benefits for certain conditions is called...






35. A previous injury - disease or physical condition that existed before the health insurance policy was issued is called...






36. Insurance plans that pay a physician's full charge if it does not exceed his normal charge or does not exceed the amount normally charged for the services for the service is called....






37. If 3 patients are scheduled at 1:00 pm and they are seen according to their arrival - this type of scheduling is called...






38. Insurance that is meant to offset medical expenses resulting from a catastrophic illness is called....






39. Name four management styles?






40. Filed with income taxes






41. GiGo






42. Payment made periodically to keep and insurance policy in force is called...






43. The law of effect






44. When talking to a patient & a second line rings - what must the MAA/MA do before placing a person on hold?






45. Consists of all the costs to run an office






46. A injury that prevents a worker from performing one or more of the regular functions of his job would be known as a ...






47. Parkinson's Law






48. A form of insurance paid by the employer providing cash benefits to workers injured or disabled in the course of employment is called...






49. An organization that offers health insurance at a fixed monthly premium with little or no deductible and works through a primary care provider is called a(n).....






50. Patient that leaves no forwarding address






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