Test your basic knowledge |

Medical Office Management

Subject : business-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Times physicians aren't available






2. A compilation of average fees paid over time






3. Insurance plans that pay a physician's full charge if it does not exceed his normal charge or does not exceed the amount normally charged for the services for the service is called....






4. An amount the insured must pay before policy benefits begin is called....






5. The law of effect






6. What are the five levels of Abraham Maslow's Hierarchy of needs






7. Form you fill out when hired






8. What are the four goals of a supervisor?






9. The most common disease of the impaired physician.






10. What does the Americans with Disabilities Act prevent?






11. Money owed to the physician from the patient






12. Name the priority of order in which patients should be seen starting with the most important to the least important.






13. What is a release of information form?






14. The HIPAA Act concerns ___________ of a pat.






15. Set appointment times






16. When a patient has health insurance - the percentage of covered services that is the responsibility of the patient to pay is known as...






17. What is a day-end summary?






18. Change in a posted account






19. A health program for people age 65 and older under social security is called...






20. When scheduling numerous return appointments for a patient - the MAA/MA must do what?






21. An organization that offers health insurance at a fixed monthly premium with little or no deductible and works through a primary care provider is called a(n).....






22. Found in a Bank statement






23. Pareto's Law- ( 80/20) rule






24. Patient that leaves no forwarding address






25. Insurance that is meant to offset medical expenses resulting from a catastrophic illness is called....






26. A civilian health and medical program of the uniform services is called...






27. Drawn against the issuing bank


28. When talking to a patient & a second line rings - what must the MAA/MA do before placing a person on hold?






29. Payment made periodically to keep and insurance policy in force is called...






30. Money by the physician to the vendor






31. A injury that prevents a worker from performing one or more of the regular functions of his job would be known as a ...






32. An interval after a payment is due to the insurance company in which the policyholder may make payments - and still the policy remains in effect is called...






33. A bed patient in a hospital is called a...






34. List of all financial transactions on a ledger






35. What are the types of commitment as it applies to employees?






36. What does SOAP stand for?






37. When should a physician handle calls from patients?






38. Name four types of common imparities






39. How often are bank deposits made in a medical office?






40. Name six types of supervisors






41. A sum of money provided in a insurance policy - payable for covered services is called...






42. A rider added to a policy to provide additional benefits for certain conditions is called...






43. The information that must be collected when taking a phone message


44. NSF






45. The Peter Principle






46. Verifies that the account has enough money to cover the amount of the check






47. To prevent the insured form receiving a duplicate payment for losses under more than one insurance policy is called...






48. A request for payment under an insurance contractor bond is called a(an)...






49. A patient's financial statement






50. A type of insurance whereby the insured pays a specific amount per unit of service and the insurer pays the rest of the cost is called...