Test your basic knowledge |

Medical Office Management

Subject : business-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. The order to prepare an office to open.






2. What is a release of information form?






3. When a patient has health insurance - the percentage of covered services that is the responsibility of the patient to pay is known as...






4. Money by the physician to the vendor






5. GiGo






6. An appointment book is considered what kind of document?






7. A notice of insurance claim or proof of loss must be filed within designated ___-or it can be denied.






8. List of all financial transactions on a ledger






9. A type of insurance whereby the insured pays a specific amount per unit of service and the insurer pays the rest of the cost is called...






10. Guaranteed by the third party






11. Name four management styles?






12. A health program for people age 65 and older under social security is called...






13. Parkinson's Law






14. Name four ways to control costs in a medical practice?






15. If a person is seen at the physicians office on a first come-first serve basis - this type of scheduling is called...






16. An interval after a payment is due to the insurance company in which the policyholder may make payments - and still the policy remains in effect is called...






17. When scheduling numerous return appointments for a patient - the MAA/MA must do what?






18. An organization that offers health insurance at a fixed monthly premium with little or no deductible and works through a primary care provider is called a(n).....






19. A recap sheet that accompanies a Medicare or Medicaid check - showing breakdown and explanation of payment on a claim is called...






20. Numbers read in a specific order






21. Patient that leaves no forwarding address






22. What are the five levels of Abraham Maslow's Hierarchy of needs






23. How often are bank deposits made in a medical office?






24. Duties of a compliance officer






25. A injury that prevents a worker from performing one or more of the regular functions of his job would be known as a ...






26. Found on an Encounter form






27. Name the priority of order in which patients should be seen starting with the most important to the least important.






28. Attached with a stub that explains payment activity


29. Change in a posted account






30. In the Learned Needs theory - what are the 3 core needs?






31. The theory about the importance of having and achieving a goal.






32. A bed patient in a hospital is called a...






33. Money owed to the physician from the patient






34. When should a physician handle calls from patients?






35. Times physicians aren't available






36. What does SOAP stand for?






37. The steps that must be taken when a medical office staff needs to correct a handwritten entry in a medical record.






38. Name the 3 columns used in conjunction with the Medicare fee schedule.






39. Pareto's Law- ( 80/20) rule






40. Verifies that the account has enough money to cover the amount of the check






41. A patient receiving ambulatory care at a hospital or other health facility without being admitted as a bed patient is called a...






42. NSF






43. Insurance that is meant to offset medical expenses resulting from a catastrophic illness is called....






44. An amount the insured must pay before policy benefits begin is called....






45. What is contained in a Policy and Procedral Manual for a medical office?






46. What is a day-end summary?






47. A person or institution that gives medical care is a...






48. A civilian health and medical program of the uniform services is called...






49. A sum of money provided in a insurance policy - payable for covered services is called...






50. A compilation of average fees paid over time