Test your basic knowledge |

Medical Office Management

Subject : business-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. An amount the insured must pay before policy benefits begin is called....






2. The Peter Principle






3. Money owed to the physician from the patient






4. Verifies that the account has enough money to cover the amount of the check






5. Guaranteed by the third party






6. When scheduling numerous return appointments for a patient - the MAA/MA must do what?






7. What are the four goals of a supervisor?






8. The theory about the importance of having and achieving a goal.






9. Name four management styles?






10. Insurance that is meant to offset medical expenses resulting from a catastrophic illness is called....






11. A rider added to a policy to provide additional benefits for certain conditions is called...






12. A doctor who agrees to accept an insurance companies pre-established free as the maximum amount to be collected is called...






13. The order to prepare an office to open.






14. Attached with a stub that explains payment activity

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15. List of all financial transactions on a ledger






16. A patient's financial statement






17. Numbers read in a specific order






18. What are the types of commitment as it applies to employees?






19. Set appointment times






20. When a bill is being paid in more than 4 installments - a written disclosure must be completed. This Act is known as...






21. One who belongs to a group insurance plan is called...






22. A type of insurance whereby the insured pays a specific amount per unit of service and the insurer pays the rest of the cost is called...






23. What type of endorsement is used when a check is stamped: 'For Deposit Only?'






24. Benefits that are made in the form of cash payments are known as...






25. An interval after a payment is due to the insurance company in which the policyholder may make payments - and still the policy remains in effect is called...






26. An appointment book is considered what kind of document?






27. The original chart belongs to the...






28. When talking to a patient & a second line rings - what must the MAA/MA do before placing a person on hold?






29. A form of insurance paid by the employer providing cash benefits to workers injured or disabled in the course of employment is called...






30. Form you fill out when hired






31. To prevent the insured form receiving a duplicate payment for losses under more than one insurance policy is called...






32. Chapter ___ Bankruptcy: Relieves you of all your debt (except student loans or if you owe federal - state - or city governments)






33. Consists of all the costs to run an office






34. A civilian health and medical program of the uniform services is called...






35. Found on an Encounter form






36. What is a release of information form?






37. In the Learned Needs theory - what are the 3 core needs?






38. GiGo






39. Pareto's Law- ( 80/20) rule






40. The steps that must be taken when a medical office staff needs to correct a handwritten entry in a medical record.






41. Health insurance that provides protection against the high cost of treating severe or lengthy illnesses or disabilities is called.....






42. Patient that leaves no forwarding address






43. A patient receiving ambulatory care at a hospital or other health facility without being admitted as a bed patient is called a...






44. A recap sheet that accompanies a Medicare or Medicaid check - showing breakdown and explanation of payment on a claim is called...






45. Times physicians aren't available






46. The steps used in petty cash (in order).






47. When should a physician handle calls from patients?






48. Name four ways to control costs in a medical practice?






49. What are the five levels of Abraham Maslow's Hierarchy of needs






50. An unexpected event which may cause injury is called...






Can you answer 50 questions in 15 minutes?



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