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Medical Office Management

Subject : business-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Insurance that protects you from loss






2. What does UCR stand for?






3. Form you fill out when hired






4. A sum of money provided in a insurance policy - payable for covered services is called...






5. Insurance that is meant to offset medical expenses resulting from a catastrophic illness is called....






6. The steps that must be taken when a medical office staff needs to correct a handwritten entry in a medical record.






7. Drawn against the issuing bank

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8. Name the 3 columns used in conjunction with the Medicare fee schedule.






9. Health insurance that provides protection against the high cost of treating severe or lengthy illnesses or disabilities is called.....






10. Name four ways to control costs in a medical practice?






11. If 3 patients are scheduled at 1:00 pm and they are seen according to their arrival - this type of scheduling is called...






12. The steps used in petty cash (in order).






13. Chapter ___ Bankruptcy: Relieves you of all your debt (except student loans or if you owe federal - state - or city governments)






14. The information that must be collected when taking a phone message

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15. Copy of a transaction






16. Name four types of common imparities






17. When talking to a patient & a second line rings - what must the MAA/MA do before placing a person on hold?






18. Insurance plans that pay a physician's full charge if it does not exceed his normal charge or does not exceed the amount normally charged for the services for the service is called....






19. An interval after a payment is due to the insurance company in which the policyholder may make payments - and still the policy remains in effect is called...






20. A person or institution that gives medical care is a...






21. When scheduling numerous return appointments for a patient - the MAA/MA must do what?






22. If a person is seen at the physicians office on a first come-first serve basis - this type of scheduling is called...






23. What does SOAP stand for?






24. The theory about the importance of having and achieving a goal.






25. What is a release of information form?






26. Cash that's used for small purchases in an office






27. Money that's paid out






28. A request for payment under an insurance contractor bond is called a(an)...






29. Guaranteed by the third party






30. Times physicians aren't available






31. Change in a posted account






32. Numbers read in a specific order






33. A type of insurance whereby the insured pays a specific amount per unit of service and the insurer pays the rest of the cost is called...






34. A compilation of average fees paid over time






35. A injury that prevents a worker from performing one or more of the regular functions of his job would be known as a ...






36. Filed with income taxes






37. List six motivational theories






38. Pareto's Law- ( 80/20) rule






39. A notice of insurance claim or proof of loss must be filed within designated ___-or it can be denied.






40. Patient that leaves no forwarding address






41. In the Learned Needs theory - what are the 3 core needs?






42. A civilian health and medical program of the uniform services is called...






43. What is contained in a Policy and Procedral Manual for a medical office?






44. Must be signed when purchased

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45. Employer identification #






46. The law of effect






47. Name four management styles?






48. What is a day-end summary?






49. An organization that offers health insurance at a fixed monthly premium with little or no deductible and works through a primary care provider is called a(n).....






50. Found in a Bank statement







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