Test your basic knowledge |

Medical Office Management

Instructions:

Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can study here.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.

1. Insurance plans that pay a physician's full charge if it does not exceed his normal charge or does not exceed the amount normally charged for the services for the service is called....
Cashier's checks
provider
A matrix
Dual choice

2. Attached with a stub that explains payment activity

Warning: Invalid argument supplied for foreach() in /var/www/html/basicversity.com/show_quiz.php on line 183

3. A bed patient in a hospital is called a...
Payables
Subjective - Objective - Assessment - Plan
Receivables
inpatient

4. A previous injury - disease or physical condition that existed before the health insurance policy was issued is called...
Nonconsecutive filing
Where you stand depends on where you sit.
preexisting condition
Major medical

5. Money that's paid out
Directing - coaching - supporting - delegating
Payables
Disbursement
Draw red line through the mistake - Make the correction - Date & initial

6. What does UCR stand for?
Usual Customary Reasonable
Posting
Subjective - Objective - Assessment - Plan
Petty Cash

7. Must be signed when purchased

Warning: Invalid argument supplied for foreach() in /var/www/html/basicversity.com/show_quiz.php on line 183

8. Drawn against the issuing bank

Warning: Invalid argument supplied for foreach() in /var/www/html/basicversity.com/show_quiz.php on line 183

9. Money owed to the physician from the patient
Receivables
Workers compensation
Wave
When they get unsatisfactory lab or progress reports

10. Employer identification #
Clustering
Financial analysis report of went on that day
SS-4
Receivables

11. Anything that's owned
Non-Sufficient Funds - no money in their account
Accident
Asset
Deductible

12. To prevent the insured form receiving a duplicate payment for losses under more than one insurance policy is called...
Medicare
Dread disease rider
Coordination of benefits
Subjective - Objective - Assessment - Plan

13. Name the priority of order in which patients should be seen starting with the most important to the least important.
Account
1. Emergency 2. Non emergency 3. Angry or irate patients 4. Scheduled appointments
Where you stand depends on where you sit.
Receivables

14. When should a physician handle calls from patients?
Alcoholism
Health maintenance organization
When they get unsatisfactory lab or progress reports
W-4

15. A health program for people age 65 and older under social security is called...
Medicare
Major medical
Physiologic - safety - love belonging - self- esteem - self- actualization
Patient giving permission to release their medical information.

16. The theory about the importance of having and achieving a goal.
Receivables
Non-Sufficient Funds - no money in their account
expectancy theory
Financial analysis report of went on that day

17. Times physicians aren't available
outpatient
confidentiality
A matrix
Coinsurance

18. If a person is seen at the physicians office on a first come-first serve basis - this type of scheduling is called...
Open-office hours
Have intergrity - refuse to pick favorites -dont tolerate slackers -communicate openly and honestly -avoid gossip -give and receive feedback on projects and ideas.
Coinsurance
Money Order

19. Copy of a transaction
Receipts
Prevents discrimination for people with disabilties
Date & time of call - Who the message is for - The action to be taken - A number the patient can be reached at - Short description of caller's concern - Name of the caller - Your initials
Subjective - Objective - Assessment - Plan

20. Parkinson's Law
Adjuster
1. Emergency 2. Non emergency 3. Angry or irate patients 4. Scheduled appointments
The significant elements in any group usually constitute only a small portion of that group.
An activity expands to fill the time allotted to it.

21. A doctor who agrees to accept an insurance companies pre-established free as the maximum amount to be collected is called...
Deep commitment - personal commitment - concerned but limited sense of power(CLSP) - formal commitment - retired on the job - alienated - actively hostile.
participating physician
Voucher's checks
People tend to be promoted until they reach a level beyond their competence.

22. One who belongs to a group insurance plan is called...
Subscriber
Account # - Date of service - ICD-9 - Balance
7
W-4

23. A person or institution that gives medical care is a...
Open-office hours
provider
Traveler's checks
W-2

24. Miles Law
Where you stand depends on where you sit.
Reinforcement theory - expectancy theory -theory X and theory Y - Hierarchy needs - two factors theory - learned needs theory.
Accident
Workers compensation

25. The Peter Principle
Catastrophic
An activity expands to fill the time allotted to it.
People tend to be promoted until they reach a level beyond their competence.
Schedule same time & day for every week

26. Application for a Social Security card
Disbursement
Time limit
Schedule same time & day for every week
SS-5

27. How often are bank deposits made in a medical office?
Daily
Physiologic - safety - love belonging - self- esteem - self- actualization
The balance - checks paid - withdraws - deposits - any information not posted on last statement
Petty Cash

28. An amount the insured must pay before policy benefits begin is called....
Health maintenance organization
Deductible
Pay income tax estimates on time - turn off utilities when not in use -purchase stock when it is on sale - maintain proper maintenance and cleaning of equipment.
W-4

29. NSF
The balance - checks paid - withdraws - deposits - any information not posted on last statement
Non-Sufficient Funds - no money in their account
provider
Patients quality of care - happy employees -achievment of goals -proficient and profitable.

30. Guaranteed by the third party
Financial analysis report of went on that day
Money Order
Tri-care
Non-Sufficient Funds - no money in their account

31. A rider added to a policy to provide additional benefits for certain conditions is called...
Draw and electronic line through it - Make the correction - Date & initial
Dread disease rider
Non-Sufficient Funds - no money in their account
outpatient

32. What are the types of commitment as it applies to employees?
SS-5
Payables
Deep commitment - personal commitment - concerned but limited sense of power(CLSP) - formal commitment - retired on the job - alienated - actively hostile.
1. Check supplies 2. Check charts 3. Check answering machine & retrieve messages

33. The law of effect
W-2
Behaviors immediately reward increase in frecuency - and behaviors immediately punished decrease in frecuency.
Receipts
Problem supervisors - novice supervisors - the whimp - the task master - the phantom - the intimidator.

34. Pareto's Law- ( 80/20) rule
Power - achievement - affiliation
Pay income tax estimates on time - turn off utilities when not in use -purchase stock when it is on sale - maintain proper maintenance and cleaning of equipment.
Fee profile
The significant elements in any group usually constitute only a small portion of that group.

35. What are the four goals of a supervisor?
Daily
Legal
Patients quality of care - happy employees -achievment of goals -proficient and profitable.
Deductible

36. A compilation of average fees paid over time
A skip
Alcohol abuse - drug abuse - psychiatric disorders - behavioral disorders.
Fee profile
W-2

37. The original chart belongs to the...
Voucher's checks
Physician or facility
The significant elements in any group usually constitute only a small portion of that group.
Financial analysis report of went on that day

38. Numbers read in a specific order
provider
Power - achievement - affiliation
Nonconsecutive filing
Open-office hours

39. When scheduling numerous return appointments for a patient - the MAA/MA must do what?
Schedule same time & day for every week
13
Draw and electronic line through it - Make the correction - Date & initial
Receivables

40. An appointment book is considered what kind of document?
Prevents discrimination for people with disabilties
Legal
Certified checks
Directing - coaching - supporting - delegating

41. Chapter ___ Bankruptcy: Relieves you of all your debt (except student loans or if you owe federal - state - or city governments)
The balance - checks paid - withdraws - deposits - any information not posted on last statement
Posting
7
Claim

42. Duties of a compliance officer
Subjective - Objective - Assessment - Plan
W-2
expectancy theory
Overseeing and implementing and compliance program - establish efficiently practice

43. The information that must be collected when taking a phone message

Warning: Invalid argument supplied for foreach() in /var/www/html/basicversity.com/show_quiz.php on line 183

44. GiGo
Overseeing and implementing and compliance program - establish efficiently practice
indemnities
Deductible
Garbage in Garbage out

45. A type of insurance whereby the insured pays a specific amount per unit of service and the insurer pays the rest of the cost is called...
SS-5
Co-payment
Adjuster
Problem supervisors - novice supervisors - the whimp - the task master - the phantom - the intimidator.

46. Insurance that is meant to offset medical expenses resulting from a catastrophic illness is called....
Money Order
1. Establish a petty cash fund 2. Keep track of the money 3. Write out vouchers & receipts 4. Balances
Dread disease rider
Major medical

47. Name four ways to control costs in a medical practice?
Pay income tax estimates on time - turn off utilities when not in use -purchase stock when it is on sale - maintain proper maintenance and cleaning of equipment.
Posting
7
Power - achievement - affiliation

48. A patient receiving ambulatory care at a hospital or other health facility without being admitted as a bed patient is called a...
outpatient
Payables
The significant elements in any group usually constitute only a small portion of that group.
preexisting condition

49. What type of endorsement is used when a check is stamped: 'For Deposit Only?'
Restrictive
Open-office hours
Cashier's checks
Directing - coaching - supporting - delegating

50. Chapter ___ Bankruptcy: Debt re-payment plan (requires and attorney)
When they get unsatisfactory lab or progress reports
Adjustments
13
Garbage in Garbage out