Test your basic knowledge |

Medical Office Management

Subject : business-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. The most common disease of the impaired physician.






2. What are five signs of a great supervisor?






3. A doctor who agrees to accept an insurance companies pre-established free as the maximum amount to be collected is called...






4. What does the Americans with Disabilities Act prevent?






5. Change in a posted account






6. Payment made periodically to keep and insurance policy in force is called...






7. If 3 patients are scheduled at 1:00 pm and they are seen according to their arrival - this type of scheduling is called...






8. What are the four goals of a supervisor?






9. In the Learned Needs theory - what are the 3 core needs?






10. Form you fill out when hired






11. An interval after a payment is due to the insurance company in which the policyholder may make payments - and still the policy remains in effect is called...






12. List six motivational theories






13. A health program for people age 65 and older under social security is called...






14. A person who represents either party of an insurance claim is the____






15. A bed patient in a hospital is called a...






16. The information that must be collected when taking a phone message

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17. Insurance plans that pay a physician's full charge if it does not exceed his normal charge or does not exceed the amount normally charged for the services for the service is called....






18. If a person is seen at the physicians office on a first come-first serve basis - this type of scheduling is called...






19. Cash that's used for small purchases in an office






20. Name the 3 columns used in conjunction with the Medicare fee schedule.






21. Chapter ___ Bankruptcy: Relieves you of all your debt (except student loans or if you owe federal - state - or city governments)






22. Insurance that is meant to offset medical expenses resulting from a catastrophic illness is called....






23. Money that's paid out






24. Copy of a transaction






25. A form of insurance paid by the employer providing cash benefits to workers injured or disabled in the course of employment is called...






26. What does UCR stand for?






27. Found on an Encounter form






28. A patient receiving ambulatory care at a hospital or other health facility without being admitted as a bed patient is called a...






29. A compilation of average fees paid over time






30. What does SOAP stand for?






31. Guaranteed by the third party






32. An organization that offers health insurance at a fixed monthly premium with little or no deductible and works through a primary care provider is called a(n).....






33. List the steps that must be taken when a medical office staff needs to correct a computerized entry in a medical record.






34. Name six types of supervisors






35. A request for payment under an insurance contractor bond is called a(an)...






36. The Pygmalion Effect






37. Miles Law






38. The HIPAA Act concerns ___________ of a pat.






39. What type of endorsement is used when a check is stamped: 'For Deposit Only?'






40. Parkinson's Law






41. Drawn against the issuing bank

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42. An unexpected event which may cause injury is called...






43. Anything that's owned






44. Filed with income taxes






45. A type of insurance whereby the insured pays a specific amount per unit of service and the insurer pays the rest of the cost is called...






46. Employer identification #






47. A previous injury - disease or physical condition that existed before the health insurance policy was issued is called...






48. Name the priority of order in which patients should be seen starting with the most important to the least important.






49. When talking to a patient & a second line rings - what must the MAA/MA do before placing a person on hold?






50. Money owed to the physician from the patient