Test your basic knowledge |

Medical Office Management

Subject : business-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Form you fill out when hired






2. Must be signed when purchased

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3. Insurance plans that pay a physician's full charge if it does not exceed his normal charge or does not exceed the amount normally charged for the services for the service is called....






4. What are the five levels of Abraham Maslow's Hierarchy of needs






5. What are the four goals of a supervisor?






6. Set appointment times






7. Payment made periodically to keep and insurance policy in force is called...






8. Copy of a transaction






9. Verifies that the account has enough money to cover the amount of the check






10. Put all the patients with similar symptoms/problems together






11. What does SOAP stand for?






12. A doctor who agrees to accept an insurance companies pre-established free as the maximum amount to be collected is called...






13. Drawn against the issuing bank

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14. Miles Law






15. Duties of a compliance officer






16. A bed patient in a hospital is called a...






17. If a person is seen at the physicians office on a first come-first serve basis - this type of scheduling is called...






18. Application for a Social Security card






19. An unexpected event which may cause injury is called...






20. When scheduling numerous return appointments for a patient - the MAA/MA must do what?






21. What are the types of commitment as it applies to employees?






22. A recap sheet that accompanies a Medicare or Medicaid check - showing breakdown and explanation of payment on a claim is called...






23. The information that must be collected when taking a phone message

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24. An amount the insured must pay before policy benefits begin is called....






25. To prevent the insured form receiving a duplicate payment for losses under more than one insurance policy is called...






26. A type of insurance whereby the insured pays a specific amount per unit of service and the insurer pays the rest of the cost is called...






27. A request for payment under an insurance contractor bond is called a(an)...






28. When a patient has health insurance - the percentage of covered services that is the responsibility of the patient to pay is known as...






29. What is contained in a Policy and Procedral Manual for a medical office?






30. In the Learned Needs theory - what are the 3 core needs?






31. The theory about the importance of having and achieving a goal.






32. The order to prepare an office to open.






33. Name the priority of order in which patients should be seen starting with the most important to the least important.






34. When should a physician handle calls from patients?






35. The most common disease of the impaired physician.






36. GiGo






37. Anything that's owned






38. A person who represents either party of an insurance claim is the____






39. Health insurance that provides protection against the high cost of treating severe or lengthy illnesses or disabilities is called.....






40. What is a day-end summary?






41. Patient that leaves no forwarding address






42. Cash that's used for small purchases in an office






43. NSF






44. The steps that must be taken when a medical office staff needs to correct a handwritten entry in a medical record.






45. Times physicians aren't available






46. In insurance - greater coverage of diseases or an accident - and greater indemnity payment in comparison with a limited clause is called...






47. Change in a posted account






48. Consists of all the costs to run an office






49. Filed with income taxes






50. How often are bank deposits made in a medical office?