Test your basic knowledge |

Medical Office Management

Instructions:

Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can study here.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.

1. A previous injury - disease or physical condition that existed before the health insurance policy was issued is called...
A skip
preexisting condition
Co-payment
Workers compensation

2. Verifies that the account has enough money to cover the amount of the check
Reinforcement theory - expectancy theory -theory X and theory Y - Hierarchy needs - two factors theory - learned needs theory.
Certified checks
Garbage in Garbage out
preexisting condition

3. What does the Americans with Disabilities Act prevent?
Prevents discrimination for people with disabilties
premium
provider
Grace period

4. A type of insurance whereby the insured pays a specific amount per unit of service and the insurer pays the rest of the cost is called...
Co-payment
Physiologic - safety - love belonging - self- esteem - self- actualization
Usual Customary Reasonable
Deductible

5. The original chart belongs to the...
A skip
Prevents discrimination for people with disabilties
Physician or facility
Reinforcement theory - expectancy theory -theory X and theory Y - Hierarchy needs - two factors theory - learned needs theory.

6. Must be signed when purchased

Warning: Invalid argument supplied for foreach() in /var/www/html/basicversity.com/show_quiz.php on line 183

7. Employer identification #
Posting
7
SS-4
Non-Sufficient Funds - no money in their account

8. List of all financial transactions on a ledger
Prevents discrimination for people with disabilties
Ask permission to put them on hold & wait for a response
Posting
Date & time of call - Who the message is for - The action to be taken - A number the patient can be reached at - Short description of caller's concern - Name of the caller - Your initials

9. Benefits that are made in the form of cash payments are known as...
Subjective - Objective - Assessment - Plan
Asset
Financial analysis report of went on that day
indemnities

10. If 3 patients are scheduled at 1:00 pm and they are seen according to their arrival - this type of scheduling is called...
Health maintenance organization
benefits
Wave
indemnities

11. A civilian health and medical program of the uniform services is called...
indemnities
Reinforcement theory - expectancy theory -theory X and theory Y - Hierarchy needs - two factors theory - learned needs theory.
Tri-care
outpatient

12. A injury that prevents a worker from performing one or more of the regular functions of his job would be known as a ...
Voucher's checks
Nonconsecutive filing
partial disabilities
People tend to be promoted until they reach a level beyond their competence.

13. The steps that must be taken when a medical office staff needs to correct a handwritten entry in a medical record.
Draw red line through the mistake - Make the correction - Date & initial
Prevents discrimination for people with disabilties
partial disabilities
Explains the policies of the office in great details - identifies what is expected from the employee -updated on a regular basis -avoid acronyms and abreviations in the manual -should include a listing of employment laws that are followed by the prac

14. Found on an Encounter form
Account # - Date of service - ICD-9 - Balance
preexisting condition
W-2
Behaviors immediately reward increase in frecuency - and behaviors immediately punished decrease in frecuency.

15. Numbers read in a specific order
Daily
Nonconsecutive filing
Voucher's checks
Draw red line through the mistake - Make the correction - Date & initial

16. List the steps that must be taken when a medical office staff needs to correct a computerized entry in a medical record.
Petty Cash
Coordination of benefits
Non-Sufficient Funds - no money in their account
Draw and electronic line through it - Make the correction - Date & initial

17. The law of effect
Behaviors immediately reward increase in frecuency - and behaviors immediately punished decrease in frecuency.
Patient
Catastrophic
Coordination of benefits

18. An appointment book is considered what kind of document?
explanation of benefits
Financial analysis report of went on that day
Garbage in Garbage out
Legal

19. The order to prepare an office to open.
1. Check supplies 2. Check charts 3. Check answering machine & retrieve messages
Participating - Non-participating - Limiting charge
Accident
People tend to be promoted until they reach a level beyond their competence.

20. Name four management styles?
Deep commitment - personal commitment - concerned but limited sense of power(CLSP) - formal commitment - retired on the job - alienated - actively hostile.
Accident
Receivables
Directing - coaching - supporting - delegating

21. A patient receiving ambulatory care at a hospital or other health facility without being admitted as a bed patient is called a...
Cashier's checks
outpatient
Posting
Our expectations for others condition our behavior toward them - which in turn affects how they behave.

22. The theory about the importance of having and achieving a goal.
An activity expands to fill the time allotted to it.
13
partial disabilities
expectancy theory

23. Insurance that is meant to offset medical expenses resulting from a catastrophic illness is called....
premium
A skip
Major medical
Patients quality of care - happy employees -achievment of goals -proficient and profitable.

24. What is a day-end summary?
Legal
Financial analysis report of went on that day
Receipts
provider

25. Chapter ___ Bankruptcy: Relieves you of all your debt (except student loans or if you owe federal - state - or city governments)
Tri-care
Workers compensation
7
explanation of benefits

26. An interval after a payment is due to the insurance company in which the policyholder may make payments - and still the policy remains in effect is called...
The balance - checks paid - withdraws - deposits - any information not posted on last statement
Grace period
Non-Sufficient Funds - no money in their account
Account

27. The steps used in petty cash (in order).
Daily
1. Establish a petty cash fund 2. Keep track of the money 3. Write out vouchers & receipts 4. Balances
Disbursement
A skip

28. Pareto's Law- ( 80/20) rule
Draw red line through the mistake - Make the correction - Date & initial
Date & time of call - Who the message is for - The action to be taken - A number the patient can be reached at - Short description of caller's concern - Name of the caller - Your initials
The significant elements in any group usually constitute only a small portion of that group.
Dread disease rider

29. Duties of a compliance officer
Traveler's checks
Streaming
partial disabilities
Overseeing and implementing and compliance program - establish efficiently practice

30. When talking to a patient & a second line rings - what must the MAA/MA do before placing a person on hold?
Receipts
Dual choice
Traveler's checks
Ask permission to put them on hold & wait for a response

31. An unexpected event which may cause injury is called...
Accident
Our expectations for others condition our behavior toward them - which in turn affects how they behave.
Prevents discrimination for people with disabilties
SS-4

32. Health insurance that provides protection against the high cost of treating severe or lengthy illnesses or disabilities is called.....
Catastrophic
Restrictive
Draw and electronic line through it - Make the correction - Date & initial
Usual Customary Reasonable

33. Application for a Social Security card
Operating budget
Patient giving permission to release their medical information.
SS-5
Asset

34. A bed patient in a hospital is called a...
inpatient
When they get unsatisfactory lab or progress reports
Grace period
Behaviors immediately reward increase in frecuency - and behaviors immediately punished decrease in frecuency.

35. What are the five levels of Abraham Maslow's Hierarchy of needs
Physiologic - safety - love belonging - self- esteem - self- actualization
1. Check supplies 2. Check charts 3. Check answering machine & retrieve messages
Patient
Problem supervisors - novice supervisors - the whimp - the task master - the phantom - the intimidator.

36. Found in a Bank statement
The balance - checks paid - withdraws - deposits - any information not posted on last statement
Overseeing and implementing and compliance program - establish efficiently practice
Operating budget
Non-Sufficient Funds - no money in their account

37. Times physicians aren't available
A matrix
Nonconsecutive filing
Alcoholism
Adjuster

38. A health program for people age 65 and older under social security is called...
Have intergrity - refuse to pick favorites -dont tolerate slackers -communicate openly and honestly -avoid gossip -give and receive feedback on projects and ideas.
Usual Customary Reasonable
Medicare
A matrix

39. If a person is seen at the physicians office on a first come-first serve basis - this type of scheduling is called...
Usual Customary Reasonable
Open-office hours
Dread disease rider
benefits

40. Anything that's owned
outpatient
Coordination of benefits
When they get unsatisfactory lab or progress reports
Asset

41. Copy of a transaction
Payables
confidentiality
Receipts
Blanket bonding

42. What are the types of commitment as it applies to employees?
Deep commitment - personal commitment - concerned but limited sense of power(CLSP) - formal commitment - retired on the job - alienated - actively hostile.
1. Check supplies 2. Check charts 3. Check answering machine & retrieve messages
Schedule same time & day for every week
Subjective - Objective - Assessment - Plan

43. Name the priority of order in which patients should be seen starting with the most important to the least important.
1. Emergency 2. Non emergency 3. Angry or irate patients 4. Scheduled appointments
Reinforcement theory - expectancy theory -theory X and theory Y - Hierarchy needs - two factors theory - learned needs theory.
confidentiality
SS-4

44. A patient's financial statement
Restrictive
Prevents discrimination for people with disabilties
Account
Certified checks

45. Money owed to the physician from the patient
benefits
Cashier's checks
Receivables
Accident

46. Set appointment times
Cashier's checks
Draw red line through the mistake - Make the correction - Date & initial
Streaming
Workers compensation

47. A form of insurance paid by the employer providing cash benefits to workers injured or disabled in the course of employment is called...
Health maintenance organization
Payables
Medicare
Workers compensation

48. What is contained in a Policy and Procedral Manual for a medical office?
Posting
Accident
Explains the policies of the office in great details - identifies what is expected from the employee -updated on a regular basis -avoid acronyms and abreviations in the manual -should include a listing of employment laws that are followed by the prac
Comprehensive

49. A request for payment under an insurance contractor bond is called a(an)...
Claim
Explains the policies of the office in great details - identifies what is expected from the employee -updated on a regular basis -avoid acronyms and abreviations in the manual -should include a listing of employment laws that are followed by the prac
Daily
Patients quality of care - happy employees -achievment of goals -proficient and profitable.

50. The HIPAA Act concerns ___________ of a pat.
inpatient
Physiologic - safety - love belonging - self- esteem - self- actualization
confidentiality
1. Check supplies 2. Check charts 3. Check answering machine & retrieve messages

Sorry!:) No result found.

Can you answer 50 questions in 15 minutes?

Major Subjects
Tests & Exams AP CLEP DSST GRE SAT GMAT	Certifications CISSP go to https://www.isc2.org/ PMP ITIL RHCE MCTS More...	IT Skills Android Programming Data Modeling Objective C Programming Basic Python Programming Adobe Illustrator More...	Business Skills Advertising Techniques Business Accounting Basics Business Strategy Human Resource Management Marketing Basics More...
Soft Skills Body Language People Skills Public Speaking Persuasion Job Hunting And Resumes More...	Vocabulary GRE Vocab SAT Vocab TOEFL Essential Vocab Basic English Words For All Global Words You Should Know Business English More...	Languages AP German Vocab AP Latin Vocab SAT Subject Test: French Italian Survival Norwegian Survival More...	Engineering Audio Engineering Computer Science Engineering Aerospace Engineering Chemical Engineering Structural Engineering More...
Health Sciences Basic Nursing Skills Health Science Language Fundamentals Veterinary Technology Medical Language Cardiology Clinical Surgery More...	English Grammar Fundamentals Literary And Rhetorical Vocab Elements Of Style Vocab Introduction To English Major Complete Advanced Sentences Literature Homonyms More...	Math Algebra Formulas Basic Arithmetic: Measurements Metric Conversions Geometric Properties Important Math Facts Number Sense Vocab Business Math More...	Other Major Subjects Science Economics History Law Performing-arts Cooking Logic & Reasoning Trivia

Test your basic knowledge |

Medical Office Management

Sorry!:) No result found.

Can you answer 50 questions in 15 minutes?

Let me suggest you:

Browse all subjects

Browse all tests

Most popular tests

Major Subjects

Tests & Exams

Certifications

IT Skills

Business Skills

Soft Skills

Vocabulary

Languages

Engineering

Health Sciences

English

Math

Other Major Subjects

Browse all subjects

Browse all tests

Most popular tests