Test your basic knowledge |

Medical Office Management

Subject : business-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. The steps that must be taken when a medical office staff needs to correct a handwritten entry in a medical record.






2. A person who represents either party of an insurance claim is the____






3. Chapter ___ Bankruptcy: Debt re-payment plan (requires and attorney)






4. An interval after a payment is due to the insurance company in which the policyholder may make payments - and still the policy remains in effect is called...






5. Change in a posted account






6. Employer identification #






7. In insurance - greater coverage of diseases or an accident - and greater indemnity payment in comparison with a limited clause is called...






8. Consists of all the costs to run an office






9. Form you fill out when hired






10. What are the five levels of Abraham Maslow's Hierarchy of needs






11. Money that's paid out






12. An unexpected event which may cause injury is called...






13. When scheduling numerous return appointments for a patient - the MAA/MA must do what?






14. The information in the chart belongs to the...






15. A previous injury - disease or physical condition that existed before the health insurance policy was issued is called...






16. When should a physician handle calls from patients?






17. The HIPAA Act concerns ___________ of a pat.






18. The original chart belongs to the...






19. How often are bank deposits made in a medical office?






20. Cash that's used for small purchases in an office






21. When a bill is being paid in more than 4 installments - a written disclosure must be completed. This Act is known as...






22. An appointment book is considered what kind of document?






23. Application for a Social Security card






24. One who belongs to a group insurance plan is called...






25. Insurance that protects you from loss






26. What is a release of information form?






27. Set appointment times






28. A patient's financial statement






29. A bed patient in a hospital is called a...






30. The steps used in petty cash (in order).






31. Name six types of supervisors






32. What are the four goals of a supervisor?






33. Insurance that is meant to offset medical expenses resulting from a catastrophic illness is called....






34. A type of insurance whereby the insured pays a specific amount per unit of service and the insurer pays the rest of the cost is called...






35. An amount the insured must pay before policy benefits begin is called....






36. Miles Law






37. Name four types of common imparities






38. When talking to a patient & a second line rings - what must the MAA/MA do before placing a person on hold?






39. A person or institution that gives medical care is a...






40. The Peter Principle






41. A request for payment under an insurance contractor bond is called a(an)...






42. Anything that's owned






43. Pareto's Law- ( 80/20) rule






44. Guaranteed by the third party






45. Health insurance that provides protection against the high cost of treating severe or lengthy illnesses or disabilities is called.....






46. Money by the physician to the vendor






47. Duties of a compliance officer






48. In the Learned Needs theory - what are the 3 core needs?






49. The theory about the importance of having and achieving a goal.






50. Found in a Bank statement