Test your basic knowledge |

Medical Office Management

Subject : business-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. What does UCR stand for?






2. A patient receiving ambulatory care at a hospital or other health facility without being admitted as a bed patient is called a...






3. Patient that leaves no forwarding address






4. Found in a Bank statement






5. Name four management styles?






6. The Peter Principle






7. A health program for people age 65 and older under social security is called...






8. The Pygmalion Effect






9. A recap sheet that accompanies a Medicare or Medicaid check - showing breakdown and explanation of payment on a claim is called...






10. Consists of all the costs to run an office






11. The steps that must be taken when a medical office staff needs to correct a handwritten entry in a medical record.






12. NSF






13. Filed with income taxes






14. To prevent the insured form receiving a duplicate payment for losses under more than one insurance policy is called...






15. Numbers read in a specific order






16. A notice of insurance claim or proof of loss must be filed within designated ___-or it can be denied.






17. A injury that prevents a worker from performing one or more of the regular functions of his job would be known as a ...






18. Name the 3 columns used in conjunction with the Medicare fee schedule.






19. The order to prepare an office to open.






20. An organization that offers health insurance at a fixed monthly premium with little or no deductible and works through a primary care provider is called a(n).....






21. What are the types of commitment as it applies to employees?






22. Name four types of common imparities






23. The original chart belongs to the...






24. Change in a posted account






25. Drawn against the issuing bank

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26. An unexpected event which may cause injury is called...






27. What are the four goals of a supervisor?






28. Chapter ___ Bankruptcy: Relieves you of all your debt (except student loans or if you owe federal - state - or city governments)






29. What is contained in a Policy and Procedral Manual for a medical office?






30. Health insurance that provides protection against the high cost of treating severe or lengthy illnesses or disabilities is called.....






31. What are the five levels of Abraham Maslow's Hierarchy of needs






32. Insurance that protects you from loss






33. A person who represents either party of an insurance claim is the____






34. A type of insurance whereby the insured pays a specific amount per unit of service and the insurer pays the rest of the cost is called...






35. Form you fill out when hired






36. The information that must be collected when taking a phone message

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37. Cash that's used for small purchases in an office






38. Benefits that are made in the form of cash payments are known as...






39. A form of insurance paid by the employer providing cash benefits to workers injured or disabled in the course of employment is called...






40. In insurance - greater coverage of diseases or an accident - and greater indemnity payment in comparison with a limited clause is called...






41. A request for payment under an insurance contractor bond is called a(an)...






42. An interval after a payment is due to the insurance company in which the policyholder may make payments - and still the policy remains in effect is called...






43. An appointment book is considered what kind of document?






44. Put all the patients with similar symptoms/problems together






45. When scheduling numerous return appointments for a patient - the MAA/MA must do what?






46. Name the priority of order in which patients should be seen starting with the most important to the least important.






47. Pareto's Law- ( 80/20) rule






48. Duties of a compliance officer






49. Times physicians aren't available






50. If a person is seen at the physicians office on a first come-first serve basis - this type of scheduling is called...