Test your basic knowledge |

Medical Office Management

Subject : business-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. What are the four goals of a supervisor?






2. A rider added to a policy to provide additional benefits for certain conditions is called...






3. Times physicians aren't available






4. When a patient has health insurance - the percentage of covered services that is the responsibility of the patient to pay is known as...






5. GiGo






6. List six motivational theories






7. The theory about the importance of having and achieving a goal.






8. When a bill is being paid in more than 4 installments - a written disclosure must be completed. This Act is known as...






9. A notice of insurance claim or proof of loss must be filed within designated ___-or it can be denied.






10. One who belongs to a group insurance plan is called...






11. An interval after a payment is due to the insurance company in which the policyholder may make payments - and still the policy remains in effect is called...






12. The original chart belongs to the...






13. Pareto's Law- ( 80/20) rule






14. A civilian health and medical program of the uniform services is called...






15. A patient receiving ambulatory care at a hospital or other health facility without being admitted as a bed patient is called a...






16. NSF






17. Parkinson's Law






18. Form you fill out when hired






19. Must be signed when purchased

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20. What is a day-end summary?






21. Found in a Bank statement






22. When talking to a patient & a second line rings - what must the MAA/MA do before placing a person on hold?






23. Put all the patients with similar symptoms/problems together






24. Money that's paid out






25. Anything that's owned






26. Found on an Encounter form






27. An amount the insured must pay before policy benefits begin is called....






28. Benefits that are made in the form of cash payments are known as...






29. In insurance - greater coverage of diseases or an accident - and greater indemnity payment in comparison with a limited clause is called...






30. Chapter ___ Bankruptcy: Relieves you of all your debt (except student loans or if you owe federal - state - or city governments)






31. What does UCR stand for?






32. Numbers read in a specific order






33. How often are bank deposits made in a medical office?






34. The information in the chart belongs to the...






35. A person or institution that gives medical care is a...






36. List the steps that must be taken when a medical office staff needs to correct a computerized entry in a medical record.






37. If 3 patients are scheduled at 1:00 pm and they are seen according to their arrival - this type of scheduling is called...






38. What are five signs of a great supervisor?






39. A patient's financial statement






40. Filed with income taxes






41. Guaranteed by the third party






42. In the Learned Needs theory - what are the 3 core needs?






43. Name four management styles?






44. Name the 3 columns used in conjunction with the Medicare fee schedule.






45. If a person is seen at the physicians office on a first come-first serve basis - this type of scheduling is called...






46. Name four ways to control costs in a medical practice?






47. An organization that offers health insurance at a fixed monthly premium with little or no deductible and works through a primary care provider is called a(n).....






48. The steps that must be taken when a medical office staff needs to correct a handwritten entry in a medical record.






49. Attached with a stub that explains payment activity

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50. Verifies that the account has enough money to cover the amount of the check