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Medical Office Management

Subject : business-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. A person who represents either party of an insurance claim is the____






2. An amount the insured must pay before policy benefits begin is called....






3. A doctor who agrees to accept an insurance companies pre-established free as the maximum amount to be collected is called...






4. Insurance that protects you from loss






5. A recap sheet that accompanies a Medicare or Medicaid check - showing breakdown and explanation of payment on a claim is called...






6. If a person is seen at the physicians office on a first come-first serve basis - this type of scheduling is called...






7. A civilian health and medical program of the uniform services is called...






8. The steps used in petty cash (in order).






9. Miles Law






10. What are the four goals of a supervisor?






11. A patient's financial statement






12. The HIPAA Act concerns ___________ of a pat.






13. Employer identification #






14. Times physicians aren't available






15. A compilation of average fees paid over time






16. What type of endorsement is used when a check is stamped: 'For Deposit Only?'






17. Parkinson's Law






18. Name the priority of order in which patients should be seen starting with the most important to the least important.






19. A patient receiving ambulatory care at a hospital or other health facility without being admitted as a bed patient is called a...






20. A health program for people age 65 and older under social security is called...






21. Benefits that are made in the form of cash payments are known as...






22. To prevent the insured form receiving a duplicate payment for losses under more than one insurance policy is called...






23. Duties of a compliance officer






24. Insurance plans that pay a physician's full charge if it does not exceed his normal charge or does not exceed the amount normally charged for the services for the service is called....






25. Put all the patients with similar symptoms/problems together






26. The steps that must be taken when a medical office staff needs to correct a handwritten entry in a medical record.






27. If 3 patients are scheduled at 1:00 pm and they are seen according to their arrival - this type of scheduling is called...






28. Patient that leaves no forwarding address






29. When should a physician handle calls from patients?






30. When a bill is being paid in more than 4 installments - a written disclosure must be completed. This Act is known as...






31. The law of effect






32. An organization that offers health insurance at a fixed monthly premium with little or no deductible and works through a primary care provider is called a(n).....






33. A type of insurance whereby the insured pays a specific amount per unit of service and the insurer pays the rest of the cost is called...






34. The information that must be collected when taking a phone message

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35. The order to prepare an office to open.






36. How often are bank deposits made in a medical office?






37. Consists of all the costs to run an office






38. A notice of insurance claim or proof of loss must be filed within designated ___-or it can be denied.






39. Numbers read in a specific order






40. Must be signed when purchased

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41. Chapter ___ Bankruptcy: Relieves you of all your debt (except student loans or if you owe federal - state - or city governments)






42. Cash that's used for small purchases in an office






43. The Pygmalion Effect






44. What is contained in a Policy and Procedral Manual for a medical office?






45. What are five signs of a great supervisor?






46. Name the 3 columns used in conjunction with the Medicare fee schedule.






47. Found on an Encounter form






48. Set appointment times






49. One who belongs to a group insurance plan is called...






50. What are the types of commitment as it applies to employees?







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