Test your basic knowledge |

Medical Office Management

Subject : business-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. A patient receiving ambulatory care at a hospital or other health facility without being admitted as a bed patient is called a...






2. Pareto's Law- ( 80/20) rule






3. When a patient has health insurance - the percentage of covered services that is the responsibility of the patient to pay is known as...






4. If 3 patients are scheduled at 1:00 pm and they are seen according to their arrival - this type of scheduling is called...






5. Chapter ___ Bankruptcy: Relieves you of all your debt (except student loans or if you owe federal - state - or city governments)






6. Guaranteed by the third party






7. A patient's financial statement






8. In the Learned Needs theory - what are the 3 core needs?






9. The most common disease of the impaired physician.






10. NSF






11. Put all the patients with similar symptoms/problems together






12. List six motivational theories






13. What are five signs of a great supervisor?






14. Form you fill out when hired






15. List the steps that must be taken when a medical office staff needs to correct a computerized entry in a medical record.






16. A compilation of average fees paid over time






17. Found on an Encounter form






18. Set appointment times






19. The information that must be collected when taking a phone message

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20. The HIPAA Act concerns ___________ of a pat.






21. A health program for people age 65 and older under social security is called...






22. Name four types of common imparities






23. A bed patient in a hospital is called a...






24. Chapter ___ Bankruptcy: Debt re-payment plan (requires and attorney)






25. Insurance that protects you from loss






26. Duties of a compliance officer






27. Insurance plans that pay a physician's full charge if it does not exceed his normal charge or does not exceed the amount normally charged for the services for the service is called....






28. Health insurance that provides protection against the high cost of treating severe or lengthy illnesses or disabilities is called.....






29. Change in a posted account






30. A person who represents either party of an insurance claim is the____






31. One who belongs to a group insurance plan is called...






32. An appointment book is considered what kind of document?






33. Name four management styles?






34. The Pygmalion Effect






35. What are the types of commitment as it applies to employees?






36. Money by the physician to the vendor






37. Benefits that are made in the form of cash payments are known as...






38. Insurance that is meant to offset medical expenses resulting from a catastrophic illness is called....






39. Application for a Social Security card






40. An organization that offers health insurance at a fixed monthly premium with little or no deductible and works through a primary care provider is called a(n).....






41. A injury that prevents a worker from performing one or more of the regular functions of his job would be known as a ...






42. Parkinson's Law






43. Drawn against the issuing bank

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44. What are the four goals of a supervisor?






45. The original chart belongs to the...






46. A rider added to a policy to provide additional benefits for certain conditions is called...






47. Money that's paid out






48. Anything that's owned






49. How often are bank deposits made in a medical office?






50. If a person is seen at the physicians office on a first come-first serve basis - this type of scheduling is called...







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