Test your basic knowledge |

Medical Office Management

Instructions:

Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can study here.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.

1. Payment made periodically to keep and insurance policy in force is called...
Where you stand depends on where you sit.
premium
Voucher's checks
Nonconsecutive filing

2. An organization that offers health insurance at a fixed monthly premium with little or no deductible and works through a primary care provider is called a(n).....
Payables
Ask permission to put them on hold & wait for a response
Draw and electronic line through it - Make the correction - Date & initial
Health maintenance organization

3. Found in a Bank statement
The balance - checks paid - withdraws - deposits - any information not posted on last statement
Draw red line through the mistake - Make the correction - Date & initial
Comprehensive
Dread disease rider

4. What are the four goals of a supervisor?
Ask permission to put them on hold & wait for a response
The balance - checks paid - withdraws - deposits - any information not posted on last statement
Overseeing and implementing and compliance program - establish efficiently practice
Patients quality of care - happy employees -achievment of goals -proficient and profitable.

5. A civilian health and medical program of the uniform services is called...
Participating - Non-participating - Limiting charge
Tri-care
Accident
Open-office hours

6. What does SOAP stand for?
Subjective - Objective - Assessment - Plan
Have intergrity - refuse to pick favorites -dont tolerate slackers -communicate openly and honestly -avoid gossip -give and receive feedback on projects and ideas.
outpatient
1. Establish a petty cash fund 2. Keep track of the money 3. Write out vouchers & receipts 4. Balances

7. Insurance that protects you from loss
Patient
Posting
Blanket bonding
Where you stand depends on where you sit.

8. Change in a posted account
1. Establish a petty cash fund 2. Keep track of the money 3. Write out vouchers & receipts 4. Balances
Fee profile
Coinsurance
Adjustments

9. Times physicians aren't available
A matrix
Usual Customary Reasonable
Traveler's checks
1. Establish a petty cash fund 2. Keep track of the money 3. Write out vouchers & receipts 4. Balances

10. Miles Law
Where you stand depends on where you sit.
1. Emergency 2. Non emergency 3. Angry or irate patients 4. Scheduled appointments
Financial analysis report of went on that day
Physician or facility

11. An appointment book is considered what kind of document?
Legal
Overseeing and implementing and compliance program - establish efficiently practice
confidentiality
W-4

12. A previous injury - disease or physical condition that existed before the health insurance policy was issued is called...
indemnities
preexisting condition
Workers compensation
Overseeing and implementing and compliance program - establish efficiently practice

13. A type of insurance whereby the insured pays a specific amount per unit of service and the insurer pays the rest of the cost is called...
Subscriber
Co-payment
7
Nonconsecutive filing

14. The law of effect
Draw and electronic line through it - Make the correction - Date & initial
Behaviors immediately reward increase in frecuency - and behaviors immediately punished decrease in frecuency.
expectancy theory
Tri-care

15. Chapter ___ Bankruptcy: Debt re-payment plan (requires and attorney)
Voucher's checks
Adjustments
13
Payables

16. A person or institution that gives medical care is a...
W-2
Major medical
provider
Alcohol abuse - drug abuse - psychiatric disorders - behavioral disorders.

17. Put all the patients with similar symptoms/problems together
Comprehensive
Claim
Clustering
Receivables

18. Insurance plans that pay a physician's full charge if it does not exceed his normal charge or does not exceed the amount normally charged for the services for the service is called....
Catastrophic
partial disabilities
Pay income tax estimates on time - turn off utilities when not in use -purchase stock when it is on sale - maintain proper maintenance and cleaning of equipment.
Dual choice

19. The theory about the importance of having and achieving a goal.
Asset
Workers compensation
Where you stand depends on where you sit.
expectancy theory

20. GiGo
Garbage in Garbage out
Petty Cash
explanation of benefits
Physiologic - safety - love belonging - self- esteem - self- actualization

21. What are the five levels of Abraham Maslow's Hierarchy of needs
Clustering
Patients quality of care - happy employees -achievment of goals -proficient and profitable.
Physiologic - safety - love belonging - self- esteem - self- actualization
Nonconsecutive filing

22. What does UCR stand for?
Usual Customary Reasonable
Certified checks
Pay income tax estimates on time - turn off utilities when not in use -purchase stock when it is on sale - maintain proper maintenance and cleaning of equipment.
Streaming

23. Set appointment times
Major medical
Streaming
Patient
Traveler's checks

24. Guaranteed by the third party
Usual Customary Reasonable
Money Order
Subscriber
Dread disease rider

25. When a bill is being paid in more than 4 installments - a written disclosure must be completed. This Act is known as...
premium
Consumer Protection Act
Payables
Ask permission to put them on hold & wait for a response

26. Name the priority of order in which patients should be seen starting with the most important to the least important.
1. Emergency 2. Non emergency 3. Angry or irate patients 4. Scheduled appointments
When they get unsatisfactory lab or progress reports
Draw and electronic line through it - Make the correction - Date & initial
confidentiality

27. NSF
partial disabilities
Petty Cash
Dread disease rider
Non-Sufficient Funds - no money in their account

28. The steps used in petty cash (in order).
1. Establish a petty cash fund 2. Keep track of the money 3. Write out vouchers & receipts 4. Balances
Daily
Asset
Co-payment

29. A bed patient in a hospital is called a...
Nonconsecutive filing
SS-5
inpatient
confidentiality

30. Name four types of common imparities
Wave
Have intergrity - refuse to pick favorites -dont tolerate slackers -communicate openly and honestly -avoid gossip -give and receive feedback on projects and ideas.
Alcohol abuse - drug abuse - psychiatric disorders - behavioral disorders.
benefits

31. A sum of money provided in a insurance policy - payable for covered services is called...
The significant elements in any group usually constitute only a small portion of that group.
benefits
Reinforcement theory - expectancy theory -theory X and theory Y - Hierarchy needs - two factors theory - learned needs theory.
inpatient

32. Parkinson's Law
Operating budget
An activity expands to fill the time allotted to it.
Co-payment
Account

33. Pareto's Law- ( 80/20) rule
The significant elements in any group usually constitute only a small portion of that group.
A skip
Alcoholism
Coordination of benefits

34. Consists of all the costs to run an office
Alcohol abuse - drug abuse - psychiatric disorders - behavioral disorders.
Coinsurance
Physician or facility
Operating budget

35. An interval after a payment is due to the insurance company in which the policyholder may make payments - and still the policy remains in effect is called...
Grace period
expectancy theory
Schedule same time & day for every week
W-2

36. A request for payment under an insurance contractor bond is called a(an)...
Where you stand depends on where you sit.
Blanket bonding
confidentiality
Claim

37. When should a physician handle calls from patients?
When they get unsatisfactory lab or progress reports
Cashier's checks
Deductible
Voucher's checks

38. Verifies that the account has enough money to cover the amount of the check
Certified checks
partial disabilities
preexisting condition
Subscriber

39. A recap sheet that accompanies a Medicare or Medicaid check - showing breakdown and explanation of payment on a claim is called...
Power - achievement - affiliation
explanation of benefits
inpatient
Certified checks

40. What are the types of commitment as it applies to employees?
confidentiality
Deep commitment - personal commitment - concerned but limited sense of power(CLSP) - formal commitment - retired on the job - alienated - actively hostile.
Pay income tax estimates on time - turn off utilities when not in use -purchase stock when it is on sale - maintain proper maintenance and cleaning of equipment.
Restrictive

41. The information that must be collected when taking a phone message

Warning: Invalid argument supplied for foreach() in /var/www/html/basicversity.com/show_quiz.php on line 183

42. Employer identification #
Grace period
Claim
Co-payment
SS-4

43. What are five signs of a great supervisor?
Have intergrity - refuse to pick favorites -dont tolerate slackers -communicate openly and honestly -avoid gossip -give and receive feedback on projects and ideas.
Non-Sufficient Funds - no money in their account
Legal
Behaviors immediately reward increase in frecuency - and behaviors immediately punished decrease in frecuency.

44. A patient receiving ambulatory care at a hospital or other health facility without being admitted as a bed patient is called a...
The balance - checks paid - withdraws - deposits - any information not posted on last statement
outpatient
Garbage in Garbage out
Date & time of call - Who the message is for - The action to be taken - A number the patient can be reached at - Short description of caller's concern - Name of the caller - Your initials

45. A rider added to a policy to provide additional benefits for certain conditions is called...
Behaviors immediately reward increase in frecuency - and behaviors immediately punished decrease in frecuency.
Dread disease rider
Cashier's checks
Time limit

46. Cash that's used for small purchases in an office
Power - achievement - affiliation
Have intergrity - refuse to pick favorites -dont tolerate slackers -communicate openly and honestly -avoid gossip -give and receive feedback on projects and ideas.
Petty Cash
partial disabilities

47. Copy of a transaction
Deep commitment - personal commitment - concerned but limited sense of power(CLSP) - formal commitment - retired on the job - alienated - actively hostile.
Operating budget
Receipts
Problem supervisors - novice supervisors - the whimp - the task master - the phantom - the intimidator.

48. A doctor who agrees to accept an insurance companies pre-established free as the maximum amount to be collected is called...
Claim
Draw and electronic line through it - Make the correction - Date & initial
participating physician
partial disabilities

49. Application for a Social Security card
SS-5
Coordination of benefits
Certified checks
Our expectations for others condition our behavior toward them - which in turn affects how they behave.

50. Chapter ___ Bankruptcy: Relieves you of all your debt (except student loans or if you owe federal - state - or city governments)
Major medical
7
Our expectations for others condition our behavior toward them - which in turn affects how they behave.
Medicare