Test your basic knowledge |

Medical Office Management

Instructions:

Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can study here.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.

1. If 3 patients are scheduled at 1:00 pm and they are seen according to their arrival - this type of scheduling is called...
Asset
Consumer Protection Act
Wave
Where you stand depends on where you sit.

2. Benefits that are made in the form of cash payments are known as...
Nonconsecutive filing
explanation of benefits
indemnities
1. Establish a petty cash fund 2. Keep track of the money 3. Write out vouchers & receipts 4. Balances

3. The most common disease of the impaired physician.
Alcoholism
Receivables
When they get unsatisfactory lab or progress reports
Health maintenance organization

4. A injury that prevents a worker from performing one or more of the regular functions of his job would be known as a ...
Receipts
confidentiality
partial disabilities
Participating - Non-participating - Limiting charge

5. Change in a posted account
preexisting condition
Subscriber
Adjustments
1. Establish a petty cash fund 2. Keep track of the money 3. Write out vouchers & receipts 4. Balances

6. A person or institution that gives medical care is a...
Ask permission to put them on hold & wait for a response
provider
13
Restrictive

7. What type of endorsement is used when a check is stamped: 'For Deposit Only?'
partial disabilities
Restrictive
Garbage in Garbage out
Tri-care

8. The Peter Principle
Asset
Receivables
People tend to be promoted until they reach a level beyond their competence.
Coordination of benefits

9. Money that's paid out
Posting
A skip
Disbursement
Pay income tax estimates on time - turn off utilities when not in use -purchase stock when it is on sale - maintain proper maintenance and cleaning of equipment.

10. A patient's financial statement
Cashier's checks
Account
Adjustments
Payables

11. A health program for people age 65 and older under social security is called...
outpatient
Ask permission to put them on hold & wait for a response
Medicare
Claim

12. Found on an Encounter form
Account # - Date of service - ICD-9 - Balance
Major medical
Restrictive
Non-Sufficient Funds - no money in their account

13. Name the priority of order in which patients should be seen starting with the most important to the least important.
Alcoholism
Major medical
Directing - coaching - supporting - delegating
1. Emergency 2. Non emergency 3. Angry or irate patients 4. Scheduled appointments

14. What are the types of commitment as it applies to employees?
Subscriber
Deep commitment - personal commitment - concerned but limited sense of power(CLSP) - formal commitment - retired on the job - alienated - actively hostile.
Nonconsecutive filing
Daily

15. A form of insurance paid by the employer providing cash benefits to workers injured or disabled in the course of employment is called...
The balance - checks paid - withdraws - deposits - any information not posted on last statement
Time limit
Physician or facility
Workers compensation

16. Money by the physician to the vendor
Payables
Adjustments
Subjective - Objective - Assessment - Plan
Tri-care

17. The original chart belongs to the...
An activity expands to fill the time allotted to it.
Physician or facility
Blanket bonding
Disbursement

18. Employer identification #
SS-4
1. Check supplies 2. Check charts 3. Check answering machine & retrieve messages
provider
Account # - Date of service - ICD-9 - Balance

19. A sum of money provided in a insurance policy - payable for covered services is called...
Workers compensation
partial disabilities
W-4
benefits

20. Duties of a compliance officer
Pay income tax estimates on time - turn off utilities when not in use -purchase stock when it is on sale - maintain proper maintenance and cleaning of equipment.
13
Grace period
Overseeing and implementing and compliance program - establish efficiently practice

21. A person who represents either party of an insurance claim is the____
Physician or facility
1. Establish a petty cash fund 2. Keep track of the money 3. Write out vouchers & receipts 4. Balances
Problem supervisors - novice supervisors - the whimp - the task master - the phantom - the intimidator.
Adjuster

22. Money owed to the physician from the patient
Health maintenance organization
Receivables
Ask permission to put them on hold & wait for a response
Participating - Non-participating - Limiting charge

23. In insurance - greater coverage of diseases or an accident - and greater indemnity payment in comparison with a limited clause is called...
A skip
Comprehensive
Reinforcement theory - expectancy theory -theory X and theory Y - Hierarchy needs - two factors theory - learned needs theory.
Deep commitment - personal commitment - concerned but limited sense of power(CLSP) - formal commitment - retired on the job - alienated - actively hostile.

24. Parkinson's Law
Subscriber
Disbursement
An activity expands to fill the time allotted to it.
Date & time of call - Who the message is for - The action to be taken - A number the patient can be reached at - Short description of caller's concern - Name of the caller - Your initials

25. A rider added to a policy to provide additional benefits for certain conditions is called...
participating physician
Asset
premium
Dread disease rider

26. Insurance that is meant to offset medical expenses resulting from a catastrophic illness is called....
Reinforcement theory - expectancy theory -theory X and theory Y - Hierarchy needs - two factors theory - learned needs theory.
Physiologic - safety - love belonging - self- esteem - self- actualization
Major medical
Operating budget

27. Name six types of supervisors
Physiologic - safety - love belonging - self- esteem - self- actualization
Prevents discrimination for people with disabilties
Problem supervisors - novice supervisors - the whimp - the task master - the phantom - the intimidator.
Co-payment

28. Guaranteed by the third party
participating physician
Disbursement
Money Order
Receivables

29. Name four ways to control costs in a medical practice?
Traveler's checks
Blanket bonding
Pay income tax estimates on time - turn off utilities when not in use -purchase stock when it is on sale - maintain proper maintenance and cleaning of equipment.
Behaviors immediately reward increase in frecuency - and behaviors immediately punished decrease in frecuency.

30. The law of effect
Behaviors immediately reward increase in frecuency - and behaviors immediately punished decrease in frecuency.
Schedule same time & day for every week
Streaming
Garbage in Garbage out

31. A civilian health and medical program of the uniform services is called...
Pay income tax estimates on time - turn off utilities when not in use -purchase stock when it is on sale - maintain proper maintenance and cleaning of equipment.
outpatient
Tri-care
13

32. How often are bank deposits made in a medical office?
Daily
partial disabilities
Fee profile
Patient

33. What does SOAP stand for?
Subjective - Objective - Assessment - Plan
partial disabilities
Nonconsecutive filing
An activity expands to fill the time allotted to it.

34. Chapter ___ Bankruptcy: Debt re-payment plan (requires and attorney)
Garbage in Garbage out
Patient giving permission to release their medical information.
Power - achievement - affiliation
13

35. What are the four goals of a supervisor?
Clustering
indemnities
Adjuster
Patients quality of care - happy employees -achievment of goals -proficient and profitable.

36. A doctor who agrees to accept an insurance companies pre-established free as the maximum amount to be collected is called...
benefits
participating physician
Where you stand depends on where you sit.
W-2

37. When a bill is being paid in more than 4 installments - a written disclosure must be completed. This Act is known as...
Consumer Protection Act
Date & time of call - Who the message is for - The action to be taken - A number the patient can be reached at - Short description of caller's concern - Name of the caller - Your initials
partial disabilities
Ask permission to put them on hold & wait for a response

38. Copy of a transaction
Co-payment
Receipts
Consumer Protection Act
Patient giving permission to release their medical information.

39. Times physicians aren't available
A matrix
Subscriber
Our expectations for others condition our behavior toward them - which in turn affects how they behave.
Adjuster

40. Name the 3 columns used in conjunction with the Medicare fee schedule.
participating physician
Participating - Non-participating - Limiting charge
SS-5
Receivables

41. Set appointment times
indemnities
Streaming
Problem supervisors - novice supervisors - the whimp - the task master - the phantom - the intimidator.
Nonconsecutive filing

42. A request for payment under an insurance contractor bond is called a(an)...
Patient
Claim
7
provider

43. An unexpected event which may cause injury is called...
expectancy theory
Dual choice
An activity expands to fill the time allotted to it.
Accident

44. Anything that's owned
Asset
confidentiality
Account # - Date of service - ICD-9 - Balance
Pay income tax estimates on time - turn off utilities when not in use -purchase stock when it is on sale - maintain proper maintenance and cleaning of equipment.

45. What does UCR stand for?
Prevents discrimination for people with disabilties
Blanket bonding
Usual Customary Reasonable
Wave

46. What is a day-end summary?
Restrictive
Directing - coaching - supporting - delegating
13
Financial analysis report of went on that day

47. The HIPAA Act concerns ___________ of a pat.
Schedule same time & day for every week
Dual choice
partial disabilities
confidentiality

48. What are five signs of a great supervisor?
Overseeing and implementing and compliance program - establish efficiently practice
Alcohol abuse - drug abuse - psychiatric disorders - behavioral disorders.
Have intergrity - refuse to pick favorites -dont tolerate slackers -communicate openly and honestly -avoid gossip -give and receive feedback on projects and ideas.
Receivables

49. Insurance that protects you from loss
Posting
Blanket bonding
Subjective - Objective - Assessment - Plan
participating physician

50. Miles Law
Where you stand depends on where you sit.
provider
Grace period
Alcoholism