Test your basic knowledge |

Medical Office Management

Subject : business-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Name six types of supervisors






2. A form of insurance paid by the employer providing cash benefits to workers injured or disabled in the course of employment is called...






3. A person or institution that gives medical care is a...






4. Cash that's used for small purchases in an office






5. Anything that's owned






6. Name the priority of order in which patients should be seen starting with the most important to the least important.






7. What are the types of commitment as it applies to employees?






8. To prevent the insured form receiving a duplicate payment for losses under more than one insurance policy is called...






9. A notice of insurance claim or proof of loss must be filed within designated ___-or it can be denied.






10. Found in a Bank statement






11. A doctor who agrees to accept an insurance companies pre-established free as the maximum amount to be collected is called...






12. Found on an Encounter form






13. NSF






14. Copy of a transaction






15. Filed with income taxes






16. Money owed to the physician from the patient






17. Times physicians aren't available






18. Name four management styles?






19. The Pygmalion Effect






20. A person who represents either party of an insurance claim is the____






21. A patient receiving ambulatory care at a hospital or other health facility without being admitted as a bed patient is called a...






22. Name four ways to control costs in a medical practice?






23. Attached with a stub that explains payment activity

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24. The steps that must be taken when a medical office staff needs to correct a handwritten entry in a medical record.






25. A rider added to a policy to provide additional benefits for certain conditions is called...






26. Numbers read in a specific order






27. GiGo






28. The most common disease of the impaired physician.






29. When talking to a patient & a second line rings - what must the MAA/MA do before placing a person on hold?






30. Put all the patients with similar symptoms/problems together






31. When should a physician handle calls from patients?






32. Must be signed when purchased

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33. A sum of money provided in a insurance policy - payable for covered services is called...






34. A injury that prevents a worker from performing one or more of the regular functions of his job would be known as a ...






35. When a patient has health insurance - the percentage of covered services that is the responsibility of the patient to pay is known as...






36. The information that must be collected when taking a phone message

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37. Duties of a compliance officer






38. What is a release of information form?






39. Verifies that the account has enough money to cover the amount of the check






40. Consists of all the costs to run an office






41. How often are bank deposits made in a medical office?






42. The information in the chart belongs to the...






43. Payment made periodically to keep and insurance policy in force is called...






44. Form you fill out when hired






45. Money that's paid out






46. List of all financial transactions on a ledger






47. An amount the insured must pay before policy benefits begin is called....






48. An organization that offers health insurance at a fixed monthly premium with little or no deductible and works through a primary care provider is called a(n).....






49. A civilian health and medical program of the uniform services is called...






50. Parkinson's Law