Test your basic knowledge |

Medical Office Management

Instructions:

Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can study here.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.

1. List the steps that must be taken when a medical office staff needs to correct a computerized entry in a medical record.
Draw and electronic line through it - Make the correction - Date & initial
W-2
Date & time of call - Who the message is for - The action to be taken - A number the patient can be reached at - Short description of caller's concern - Name of the caller - Your initials
When they get unsatisfactory lab or progress reports

2. Payment made periodically to keep and insurance policy in force is called...
Account
confidentiality
premium
Have intergrity - refuse to pick favorites -dont tolerate slackers -communicate openly and honestly -avoid gossip -give and receive feedback on projects and ideas.

3. A type of insurance whereby the insured pays a specific amount per unit of service and the insurer pays the rest of the cost is called...
Dual choice
Patient giving permission to release their medical information.
The significant elements in any group usually constitute only a small portion of that group.
Co-payment

4. Form you fill out when hired
Restrictive
premium
W-4
Daily

5. When a bill is being paid in more than 4 installments - a written disclosure must be completed. This Act is known as...
Money Order
benefits
Consumer Protection Act
Our expectations for others condition our behavior toward them - which in turn affects how they behave.

6. Duties of a compliance officer
Dual choice
1. Check supplies 2. Check charts 3. Check answering machine & retrieve messages
Overseeing and implementing and compliance program - establish efficiently practice
provider

7. Name the priority of order in which patients should be seen starting with the most important to the least important.
Ask permission to put them on hold & wait for a response
1. Emergency 2. Non emergency 3. Angry or irate patients 4. Scheduled appointments
Account # - Date of service - ICD-9 - Balance
Nonconsecutive filing

8. A civilian health and medical program of the uniform services is called...
Tri-care
Patient
Coinsurance
inpatient

9. Application for a Social Security card
Coinsurance
Pay income tax estimates on time - turn off utilities when not in use -purchase stock when it is on sale - maintain proper maintenance and cleaning of equipment.
preexisting condition
SS-5

10. What does the Americans with Disabilities Act prevent?
Prevents discrimination for people with disabilties
Garbage in Garbage out
Accident
Usual Customary Reasonable

11. A doctor who agrees to accept an insurance companies pre-established free as the maximum amount to be collected is called...
Ask permission to put them on hold & wait for a response
Subjective - Objective - Assessment - Plan
participating physician
partial disabilities

12. An appointment book is considered what kind of document?
Power - achievement - affiliation
Time limit
Legal
Our expectations for others condition our behavior toward them - which in turn affects how they behave.

13. Insurance that is meant to offset medical expenses resulting from a catastrophic illness is called....
W-4
Major medical
1. Check supplies 2. Check charts 3. Check answering machine & retrieve messages
Draw and electronic line through it - Make the correction - Date & initial

14. When talking to a patient & a second line rings - what must the MAA/MA do before placing a person on hold?
Ask permission to put them on hold & wait for a response
Subjective - Objective - Assessment - Plan
Operating budget
Voucher's checks

15. Change in a posted account
Adjustments
Garbage in Garbage out
Directing - coaching - supporting - delegating
Claim

16. A person or institution that gives medical care is a...
Streaming
provider
Overseeing and implementing and compliance program - establish efficiently practice
Deep commitment - personal commitment - concerned but limited sense of power(CLSP) - formal commitment - retired on the job - alienated - actively hostile.

17. The information that must be collected when taking a phone message

Warning: Invalid argument supplied for foreach() in /var/www/html/basicversity.com/show_quiz.php on line 183

18. The theory about the importance of having and achieving a goal.
confidentiality
expectancy theory
Restrictive
Asset

19. What is a release of information form?
W-4
expectancy theory
Reinforcement theory - expectancy theory -theory X and theory Y - Hierarchy needs - two factors theory - learned needs theory.
Patient giving permission to release their medical information.

20. When a patient has health insurance - the percentage of covered services that is the responsibility of the patient to pay is known as...
Blanket bonding
Coinsurance
Draw red line through the mistake - Make the correction - Date & initial
When they get unsatisfactory lab or progress reports

21. Name the 3 columns used in conjunction with the Medicare fee schedule.
provider
Participating - Non-participating - Limiting charge
Disbursement
Asset

22. Parkinson's Law
Financial analysis report of went on that day
An activity expands to fill the time allotted to it.
Petty Cash
premium

23. Found in a Bank statement
The balance - checks paid - withdraws - deposits - any information not posted on last statement
Behaviors immediately reward increase in frecuency - and behaviors immediately punished decrease in frecuency.
Catastrophic
partial disabilities

24. Name four types of common imparities
Restrictive
Alcohol abuse - drug abuse - psychiatric disorders - behavioral disorders.
Explains the policies of the office in great details - identifies what is expected from the employee -updated on a regular basis -avoid acronyms and abreviations in the manual -should include a listing of employment laws that are followed by the prac
Health maintenance organization

25. GiGo
Account
Medicare
SS-4
Garbage in Garbage out

26. A form of insurance paid by the employer providing cash benefits to workers injured or disabled in the course of employment is called...
Voucher's checks
Workers compensation
Financial analysis report of went on that day
SS-5

27. Set appointment times
Streaming
inpatient
Patient
Clustering

28. A request for payment under an insurance contractor bond is called a(an)...
1. Check supplies 2. Check charts 3. Check answering machine & retrieve messages
Fee profile
Claim
Physician or facility

29. Health insurance that provides protection against the high cost of treating severe or lengthy illnesses or disabilities is called.....
Tri-care
Catastrophic
Problem supervisors - novice supervisors - the whimp - the task master - the phantom - the intimidator.
Certified checks

30. What does UCR stand for?
Voucher's checks
Usual Customary Reasonable
Restrictive
13

31. A patient receiving ambulatory care at a hospital or other health facility without being admitted as a bed patient is called a...
Subjective - Objective - Assessment - Plan
outpatient
Patient giving permission to release their medical information.
Patients quality of care - happy employees -achievment of goals -proficient and profitable.

32. Times physicians aren't available
Dread disease rider
Non-Sufficient Funds - no money in their account
A matrix
Deductible

33. Insurance plans that pay a physician's full charge if it does not exceed his normal charge or does not exceed the amount normally charged for the services for the service is called....
Dual choice
An activity expands to fill the time allotted to it.
Explains the policies of the office in great details - identifies what is expected from the employee -updated on a regular basis -avoid acronyms and abreviations in the manual -should include a listing of employment laws that are followed by the prac
Certified checks

34. Name four management styles?
Clustering
Coordination of benefits
Directing - coaching - supporting - delegating
Medicare

35. A recap sheet that accompanies a Medicare or Medicaid check - showing breakdown and explanation of payment on a claim is called...
explanation of benefits
Legal
Subjective - Objective - Assessment - Plan
Cashier's checks

36. Consists of all the costs to run an office
outpatient
Subjective - Objective - Assessment - Plan
Power - achievement - affiliation
Operating budget

37. The information in the chart belongs to the...
Behaviors immediately reward increase in frecuency - and behaviors immediately punished decrease in frecuency.
Patient
Legal
Directing - coaching - supporting - delegating

38. When should a physician handle calls from patients?
When they get unsatisfactory lab or progress reports
Operating budget
Co-payment
The significant elements in any group usually constitute only a small portion of that group.

39. An interval after a payment is due to the insurance company in which the policyholder may make payments - and still the policy remains in effect is called...
Grace period
Clustering
Deductible
People tend to be promoted until they reach a level beyond their competence.

40. Chapter ___ Bankruptcy: Debt re-payment plan (requires and attorney)
inpatient
Clustering
Payables
13

41. Name six types of supervisors
Petty Cash
Problem supervisors - novice supervisors - the whimp - the task master - the phantom - the intimidator.
Nonconsecutive filing
Subscriber

42. Pareto's Law- ( 80/20) rule
The significant elements in any group usually constitute only a small portion of that group.
Asset
Cashier's checks
Non-Sufficient Funds - no money in their account

43. The steps that must be taken when a medical office staff needs to correct a handwritten entry in a medical record.
Draw red line through the mistake - Make the correction - Date & initial
A matrix
Patient
Date & time of call - Who the message is for - The action to be taken - A number the patient can be reached at - Short description of caller's concern - Name of the caller - Your initials

44. What is contained in a Policy and Procedral Manual for a medical office?
13
A matrix
Explains the policies of the office in great details - identifies what is expected from the employee -updated on a regular basis -avoid acronyms and abreviations in the manual -should include a listing of employment laws that are followed by the prac
Reinforcement theory - expectancy theory -theory X and theory Y - Hierarchy needs - two factors theory - learned needs theory.

45. What type of endorsement is used when a check is stamped: 'For Deposit Only?'
Medicare
Time limit
Restrictive
13

46. Employer identification #
Nonconsecutive filing
SS-4
Physician or facility
Patient giving permission to release their medical information.

47. Money owed to the physician from the patient
A matrix
premium
Draw red line through the mistake - Make the correction - Date & initial
Receivables

48. Numbers read in a specific order
Nonconsecutive filing
Where you stand depends on where you sit.
preexisting condition
Co-payment

49. The Peter Principle
Voucher's checks
Major medical
People tend to be promoted until they reach a level beyond their competence.
Deductible

50. An amount the insured must pay before policy benefits begin is called....
Blanket bonding
inpatient
Deductible
Accident

Sorry!:) No result found.

Can you answer 50 questions in 15 minutes?

Major Subjects
Tests & Exams AP CLEP DSST GRE SAT GMAT	Certifications CISSP go to https://www.isc2.org/ PMP ITIL RHCE MCTS More...	IT Skills Android Programming Data Modeling Objective C Programming Basic Python Programming Adobe Illustrator More...	Business Skills Advertising Techniques Business Accounting Basics Business Strategy Human Resource Management Marketing Basics More...
Soft Skills Body Language People Skills Public Speaking Persuasion Job Hunting And Resumes More...	Vocabulary GRE Vocab SAT Vocab TOEFL Essential Vocab Basic English Words For All Global Words You Should Know Business English More...	Languages AP German Vocab AP Latin Vocab SAT Subject Test: French Italian Survival Norwegian Survival More...	Engineering Audio Engineering Computer Science Engineering Aerospace Engineering Chemical Engineering Structural Engineering More...
Health Sciences Basic Nursing Skills Health Science Language Fundamentals Veterinary Technology Medical Language Cardiology Clinical Surgery More...	English Grammar Fundamentals Literary And Rhetorical Vocab Elements Of Style Vocab Introduction To English Major Complete Advanced Sentences Literature Homonyms More...	Math Algebra Formulas Basic Arithmetic: Measurements Metric Conversions Geometric Properties Important Math Facts Number Sense Vocab Business Math More...	Other Major Subjects Science Economics History Law Performing-arts Cooking Logic & Reasoning Trivia

Test your basic knowledge |

Medical Office Management

Sorry!:) No result found.

Can you answer 50 questions in 15 minutes?

Let me suggest you:

Browse all subjects

Browse all tests

Most popular tests

Major Subjects

Tests & Exams

Certifications

IT Skills

Business Skills

Soft Skills

Vocabulary

Languages

Engineering

Health Sciences

English

Math

Other Major Subjects

Browse all subjects

Browse all tests

Most popular tests