Test your basic knowledge |

Medical Office Management

Subject : business-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. A recap sheet that accompanies a Medicare or Medicaid check - showing breakdown and explanation of payment on a claim is called...






2. A request for payment under an insurance contractor bond is called a(an)...






3. Benefits that are made in the form of cash payments are known as...






4. Times physicians aren't available






5. Set appointment times






6. To prevent the insured form receiving a duplicate payment for losses under more than one insurance policy is called...






7. When a patient has health insurance - the percentage of covered services that is the responsibility of the patient to pay is known as...






8. Anything that's owned






9. The most common disease of the impaired physician.






10. Name four ways to control costs in a medical practice?






11. An appointment book is considered what kind of document?






12. The Peter Principle






13. A type of insurance whereby the insured pays a specific amount per unit of service and the insurer pays the rest of the cost is called...






14. Found in a Bank statement






15. When scheduling numerous return appointments for a patient - the MAA/MA must do what?






16. In the Learned Needs theory - what are the 3 core needs?






17. Insurance that is meant to offset medical expenses resulting from a catastrophic illness is called....






18. Name the priority of order in which patients should be seen starting with the most important to the least important.






19. List of all financial transactions on a ledger






20. If a person is seen at the physicians office on a first come-first serve basis - this type of scheduling is called...






21. Money owed to the physician from the patient






22. An amount the insured must pay before policy benefits begin is called....






23. The HIPAA Act concerns ___________ of a pat.






24. What does UCR stand for?






25. Parkinson's Law






26. Money by the physician to the vendor






27. The order to prepare an office to open.






28. What are the five levels of Abraham Maslow's Hierarchy of needs






29. The theory about the importance of having and achieving a goal.






30. Payment made periodically to keep and insurance policy in force is called...






31. Guaranteed by the third party






32. Chapter ___ Bankruptcy: Relieves you of all your debt (except student loans or if you owe federal - state - or city governments)






33. A bed patient in a hospital is called a...






34. If 3 patients are scheduled at 1:00 pm and they are seen according to their arrival - this type of scheduling is called...






35. Drawn against the issuing bank


36. Name the 3 columns used in conjunction with the Medicare fee schedule.






37. Chapter ___ Bankruptcy: Debt re-payment plan (requires and attorney)






38. Must be signed when purchased


39. A person or institution that gives medical care is a...






40. What type of endorsement is used when a check is stamped: 'For Deposit Only?'






41. Name four management styles?






42. The steps that must be taken when a medical office staff needs to correct a handwritten entry in a medical record.






43. Money that's paid out






44. What is a release of information form?






45. A rider added to a policy to provide additional benefits for certain conditions is called...






46. When should a physician handle calls from patients?






47. Name six types of supervisors






48. List the steps that must be taken when a medical office staff needs to correct a computerized entry in a medical record.






49. Attached with a stub that explains payment activity


50. A doctor who agrees to accept an insurance companies pre-established free as the maximum amount to be collected is called...