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Medical Office Management

Subject : business-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. The Peter Principle






2. When scheduling numerous return appointments for a patient - the MAA/MA must do what?






3. A sum of money provided in a insurance policy - payable for covered services is called...






4. Verifies that the account has enough money to cover the amount of the check






5. What does SOAP stand for?






6. A doctor who agrees to accept an insurance companies pre-established free as the maximum amount to be collected is called...






7. If 3 patients are scheduled at 1:00 pm and they are seen according to their arrival - this type of scheduling is called...






8. Consists of all the costs to run an office






9. A person or institution that gives medical care is a...






10. Miles Law






11. Money by the physician to the vendor






12. When a bill is being paid in more than 4 installments - a written disclosure must be completed. This Act is known as...






13. A patient's financial statement






14. In insurance - greater coverage of diseases or an accident - and greater indemnity payment in comparison with a limited clause is called...






15. When should a physician handle calls from patients?






16. Change in a posted account






17. Name four ways to control costs in a medical practice?






18. An amount the insured must pay before policy benefits begin is called....






19. The law of effect






20. To prevent the insured form receiving a duplicate payment for losses under more than one insurance policy is called...






21. One who belongs to a group insurance plan is called...






22. Found in a Bank statement






23. What does the Americans with Disabilities Act prevent?






24. When talking to a patient & a second line rings - what must the MAA/MA do before placing a person on hold?






25. When a patient has health insurance - the percentage of covered services that is the responsibility of the patient to pay is known as...






26. Pareto's Law- ( 80/20) rule






27. What is a release of information form?






28. A civilian health and medical program of the uniform services is called...






29. Chapter ___ Bankruptcy: Relieves you of all your debt (except student loans or if you owe federal - state - or city governments)






30. Money that's paid out






31. Set appointment times






32. If a person is seen at the physicians office on a first come-first serve basis - this type of scheduling is called...






33. What is contained in a Policy and Procedral Manual for a medical office?






34. Money owed to the physician from the patient






35. A rider added to a policy to provide additional benefits for certain conditions is called...






36. Name the 3 columns used in conjunction with the Medicare fee schedule.






37. An unexpected event which may cause injury is called...






38. Anything that's owned






39. How often are bank deposits made in a medical office?






40. A previous injury - disease or physical condition that existed before the health insurance policy was issued is called...






41. Numbers read in a specific order






42. The order to prepare an office to open.






43. Name the priority of order in which patients should be seen starting with the most important to the least important.






44. An organization that offers health insurance at a fixed monthly premium with little or no deductible and works through a primary care provider is called a(n).....






45. List six motivational theories






46. The information that must be collected when taking a phone message

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47. Times physicians aren't available






48. The Pygmalion Effect






49. An interval after a payment is due to the insurance company in which the policyholder may make payments - and still the policy remains in effect is called...






50. Form you fill out when hired






Can you answer 50 questions in 15 minutes?



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