Test your basic knowledge |

Medical Office Management

Instructions:

Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can study here.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.

1. Cash that's used for small purchases in an office
Money Order
Petty Cash
Disbursement
Adjuster

2. How often are bank deposits made in a medical office?
The balance - checks paid - withdraws - deposits - any information not posted on last statement
Schedule same time & day for every week
Subscriber
Daily

3. Found on an Encounter form
Wave
benefits
Payables
Account # - Date of service - ICD-9 - Balance

4. What are the five levels of Abraham Maslow's Hierarchy of needs
premium
Physiologic - safety - love belonging - self- esteem - self- actualization
Catastrophic
13

5. Money owed to the physician from the patient
Receivables
Overseeing and implementing and compliance program - establish efficiently practice
Cashier's checks
benefits

6. The information that must be collected when taking a phone message

Warning: Invalid argument supplied for foreach() in /var/www/html/basicversity.com/show_quiz.php on line 183

7. The Pygmalion Effect
Power - achievement - affiliation
Wave
Our expectations for others condition our behavior toward them - which in turn affects how they behave.
provider

8. Put all the patients with similar symptoms/problems together
An activity expands to fill the time allotted to it.
Cashier's checks
Clustering
Financial analysis report of went on that day

9. Found in a Bank statement
An activity expands to fill the time allotted to it.
The balance - checks paid - withdraws - deposits - any information not posted on last statement
Coordination of benefits
Draw red line through the mistake - Make the correction - Date & initial

10. Name four management styles?
premium
Adjustments
Tri-care
Directing - coaching - supporting - delegating

11. Health insurance that provides protection against the high cost of treating severe or lengthy illnesses or disabilities is called.....
Deep commitment - personal commitment - concerned but limited sense of power(CLSP) - formal commitment - retired on the job - alienated - actively hostile.
1. Emergency 2. Non emergency 3. Angry or irate patients 4. Scheduled appointments
Consumer Protection Act
Catastrophic

12. A person or institution that gives medical care is a...
Deep commitment - personal commitment - concerned but limited sense of power(CLSP) - formal commitment - retired on the job - alienated - actively hostile.
provider
A skip
People tend to be promoted until they reach a level beyond their competence.

13. Set appointment times
The balance - checks paid - withdraws - deposits - any information not posted on last statement
Streaming
Directing - coaching - supporting - delegating
13

14. Miles Law
1. Establish a petty cash fund 2. Keep track of the money 3. Write out vouchers & receipts 4. Balances
People tend to be promoted until they reach a level beyond their competence.
Garbage in Garbage out
Where you stand depends on where you sit.

15. What are the four goals of a supervisor?
Patients quality of care - happy employees -achievment of goals -proficient and profitable.
Cashier's checks
Disbursement
Operating budget

16. Copy of a transaction
Adjustments
Receipts
SS-4
Health maintenance organization

17. Name six types of supervisors
Adjuster
Legal
Draw red line through the mistake - Make the correction - Date & initial
Problem supervisors - novice supervisors - the whimp - the task master - the phantom - the intimidator.

18. The most common disease of the impaired physician.
Time limit
Explains the policies of the office in great details - identifies what is expected from the employee -updated on a regular basis -avoid acronyms and abreviations in the manual -should include a listing of employment laws that are followed by the prac
Voucher's checks
Alcoholism

19. What are five signs of a great supervisor?
Non-Sufficient Funds - no money in their account
Participating - Non-participating - Limiting charge
Have intergrity - refuse to pick favorites -dont tolerate slackers -communicate openly and honestly -avoid gossip -give and receive feedback on projects and ideas.
Account

20. Application for a Social Security card
Have intergrity - refuse to pick favorites -dont tolerate slackers -communicate openly and honestly -avoid gossip -give and receive feedback on projects and ideas.
SS-5
Posting
Prevents discrimination for people with disabilties

21. Insurance that protects you from loss
Usual Customary Reasonable
1. Check supplies 2. Check charts 3. Check answering machine & retrieve messages
Blanket bonding
Wave

22. The theory about the importance of having and achieving a goal.
explanation of benefits
expectancy theory
Patient
partial disabilities

23. Money by the physician to the vendor
Nonconsecutive filing
A skip
Grace period
Payables

24. Employer identification #
SS-4
Reinforcement theory - expectancy theory -theory X and theory Y - Hierarchy needs - two factors theory - learned needs theory.
Tri-care
Subscriber

25. A recap sheet that accompanies a Medicare or Medicaid check - showing breakdown and explanation of payment on a claim is called...
Ask permission to put them on hold & wait for a response
Restrictive
explanation of benefits
Coinsurance

26. Parkinson's Law
People tend to be promoted until they reach a level beyond their competence.
The balance - checks paid - withdraws - deposits - any information not posted on last statement
Petty Cash
An activity expands to fill the time allotted to it.

27. Insurance that is meant to offset medical expenses resulting from a catastrophic illness is called....
Major medical
Adjuster
Non-Sufficient Funds - no money in their account
Medicare

28. The law of effect
Medicare
Certified checks
Subscriber
Behaviors immediately reward increase in frecuency - and behaviors immediately punished decrease in frecuency.

29. If 3 patients are scheduled at 1:00 pm and they are seen according to their arrival - this type of scheduling is called...
Wave
Participating - Non-participating - Limiting charge
Problem supervisors - novice supervisors - the whimp - the task master - the phantom - the intimidator.
inpatient

30. Insurance plans that pay a physician's full charge if it does not exceed his normal charge or does not exceed the amount normally charged for the services for the service is called....
Consumer Protection Act
Dual choice
Medicare
Explains the policies of the office in great details - identifies what is expected from the employee -updated on a regular basis -avoid acronyms and abreviations in the manual -should include a listing of employment laws that are followed by the prac

31. Name four types of common imparities
Nonconsecutive filing
Blanket bonding
The significant elements in any group usually constitute only a small portion of that group.
Alcohol abuse - drug abuse - psychiatric disorders - behavioral disorders.

32. Form you fill out when hired
The significant elements in any group usually constitute only a small portion of that group.
preexisting condition
W-4
Non-Sufficient Funds - no money in their account

33. What does the Americans with Disabilities Act prevent?
Directing - coaching - supporting - delegating
Prevents discrimination for people with disabilties
Health maintenance organization
Participating - Non-participating - Limiting charge

34. A doctor who agrees to accept an insurance companies pre-established free as the maximum amount to be collected is called...
participating physician
Grace period
Co-payment
Draw and electronic line through it - Make the correction - Date & initial

35. Name four ways to control costs in a medical practice?
Voucher's checks
Alcoholism
Pay income tax estimates on time - turn off utilities when not in use -purchase stock when it is on sale - maintain proper maintenance and cleaning of equipment.
Grace period

36. A type of insurance whereby the insured pays a specific amount per unit of service and the insurer pays the rest of the cost is called...
13
Co-payment
Asset
indemnities

37. Attached with a stub that explains payment activity

Warning: Invalid argument supplied for foreach() in /var/www/html/basicversity.com/show_quiz.php on line 183

38. Payment made periodically to keep and insurance policy in force is called...
premium
W-2
expectancy theory
Physician or facility

39. Chapter ___ Bankruptcy: Relieves you of all your debt (except student loans or if you owe federal - state - or city governments)
Overseeing and implementing and compliance program - establish efficiently practice
A skip
7
The significant elements in any group usually constitute only a small portion of that group.

40. What type of endorsement is used when a check is stamped: 'For Deposit Only?'
Account # - Date of service - ICD-9 - Balance
Restrictive
Dual choice
Co-payment

41. A sum of money provided in a insurance policy - payable for covered services is called...
benefits
Schedule same time & day for every week
7
Coinsurance

42. Filed with income taxes
Reinforcement theory - expectancy theory -theory X and theory Y - Hierarchy needs - two factors theory - learned needs theory.
W-2
Participating - Non-participating - Limiting charge
Adjuster

43. What is a day-end summary?
Patients quality of care - happy employees -achievment of goals -proficient and profitable.
Financial analysis report of went on that day
Physician or facility
Have intergrity - refuse to pick favorites -dont tolerate slackers -communicate openly and honestly -avoid gossip -give and receive feedback on projects and ideas.

44. Must be signed when purchased

Warning: Invalid argument supplied for foreach() in /var/www/html/basicversity.com/show_quiz.php on line 183

45. A person who represents either party of an insurance claim is the____
Adjuster
Clustering
Alcoholism
Physiologic - safety - love belonging - self- esteem - self- actualization

46. An unexpected event which may cause injury is called...
Financial analysis report of went on that day
Dread disease rider
Alcoholism
Accident

47. The original chart belongs to the...
Behaviors immediately reward increase in frecuency - and behaviors immediately punished decrease in frecuency.
Daily
Physician or facility
Co-payment

48. A rider added to a policy to provide additional benefits for certain conditions is called...
Dread disease rider
Where you stand depends on where you sit.
Our expectations for others condition our behavior toward them - which in turn affects how they behave.
Usual Customary Reasonable

49. A health program for people age 65 and older under social security is called...
Medicare
confidentiality
Comprehensive
Streaming

50. A notice of insurance claim or proof of loss must be filed within designated ___-or it can be denied.
Disbursement
premium
confidentiality
Time limit