Test your basic knowledge |

Medical Office Management

Subject : business-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. NSF






2. What are five signs of a great supervisor?






3. The most common disease of the impaired physician.






4. An interval after a payment is due to the insurance company in which the policyholder may make payments - and still the policy remains in effect is called...






5. A previous injury - disease or physical condition that existed before the health insurance policy was issued is called...






6. A health program for people age 65 and older under social security is called...






7. A doctor who agrees to accept an insurance companies pre-established free as the maximum amount to be collected is called...






8. In the Learned Needs theory - what are the 3 core needs?






9. Chapter ___ Bankruptcy: Relieves you of all your debt (except student loans or if you owe federal - state - or city governments)






10. GiGo






11. An amount the insured must pay before policy benefits begin is called....






12. A compilation of average fees paid over time






13. Insurance plans that pay a physician's full charge if it does not exceed his normal charge or does not exceed the amount normally charged for the services for the service is called....






14. Put all the patients with similar symptoms/problems together






15. Times physicians aren't available






16. Money by the physician to the vendor






17. Filed with income taxes






18. Attached with a stub that explains payment activity


19. In insurance - greater coverage of diseases or an accident - and greater indemnity payment in comparison with a limited clause is called...






20. A patient receiving ambulatory care at a hospital or other health facility without being admitted as a bed patient is called a...






21. Found in a Bank statement






22. Guaranteed by the third party






23. Parkinson's Law






24. Name the 3 columns used in conjunction with the Medicare fee schedule.






25. What type of endorsement is used when a check is stamped: 'For Deposit Only?'






26. Found on an Encounter form






27. What is a release of information form?






28. When talking to a patient & a second line rings - what must the MAA/MA do before placing a person on hold?






29. Money owed to the physician from the patient






30. The steps that must be taken when a medical office staff needs to correct a handwritten entry in a medical record.






31. A person or institution that gives medical care is a...






32. The HIPAA Act concerns ___________ of a pat.






33. Form you fill out when hired






34. The steps used in petty cash (in order).






35. A rider added to a policy to provide additional benefits for certain conditions is called...






36. Verifies that the account has enough money to cover the amount of the check






37. How often are bank deposits made in a medical office?






38. Pareto's Law- ( 80/20) rule






39. The information that must be collected when taking a phone message


40. An organization that offers health insurance at a fixed monthly premium with little or no deductible and works through a primary care provider is called a(n).....






41. A recap sheet that accompanies a Medicare or Medicaid check - showing breakdown and explanation of payment on a claim is called...






42. What are the four goals of a supervisor?






43. An appointment book is considered what kind of document?






44. Benefits that are made in the form of cash payments are known as...






45. Money that's paid out






46. Set appointment times






47. What are the types of commitment as it applies to employees?






48. List six motivational theories






49. Health insurance that provides protection against the high cost of treating severe or lengthy illnesses or disabilities is called.....






50. What is a day-end summary?