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Medical Office Management

Subject : business-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. To prevent the insured form receiving a duplicate payment for losses under more than one insurance policy is called...






2. A request for payment under an insurance contractor bond is called a(an)...






3. A patient's financial statement






4. What does the Americans with Disabilities Act prevent?






5. Change in a posted account






6. A person who represents either party of an insurance claim is the____






7. An appointment book is considered what kind of document?






8. A type of insurance whereby the insured pays a specific amount per unit of service and the insurer pays the rest of the cost is called...






9. Pareto's Law- ( 80/20) rule






10. A bed patient in a hospital is called a...






11. A rider added to a policy to provide additional benefits for certain conditions is called...






12. Miles Law






13. The steps used in petty cash (in order).






14. What type of endorsement is used when a check is stamped: 'For Deposit Only?'






15. Name the 3 columns used in conjunction with the Medicare fee schedule.






16. What does SOAP stand for?






17. Anything that's owned






18. Name six types of supervisors






19. A injury that prevents a worker from performing one or more of the regular functions of his job would be known as a ...






20. What does UCR stand for?






21. An unexpected event which may cause injury is called...






22. List the steps that must be taken when a medical office staff needs to correct a computerized entry in a medical record.






23. How often are bank deposits made in a medical office?






24. Must be signed when purchased

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25. Copy of a transaction






26. Name four management styles?






27. The law of effect






28. A form of insurance paid by the employer providing cash benefits to workers injured or disabled in the course of employment is called...






29. An organization that offers health insurance at a fixed monthly premium with little or no deductible and works through a primary care provider is called a(n).....






30. Consists of all the costs to run an office






31. Verifies that the account has enough money to cover the amount of the check






32. Name four ways to control costs in a medical practice?






33. A patient receiving ambulatory care at a hospital or other health facility without being admitted as a bed patient is called a...






34. An amount the insured must pay before policy benefits begin is called....






35. If 3 patients are scheduled at 1:00 pm and they are seen according to their arrival - this type of scheduling is called...






36. Drawn against the issuing bank

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37. In the Learned Needs theory - what are the 3 core needs?






38. One who belongs to a group insurance plan is called...






39. The Pygmalion Effect






40. Insurance plans that pay a physician's full charge if it does not exceed his normal charge or does not exceed the amount normally charged for the services for the service is called....






41. When talking to a patient & a second line rings - what must the MAA/MA do before placing a person on hold?






42. Put all the patients with similar symptoms/problems together






43. When a patient has health insurance - the percentage of covered services that is the responsibility of the patient to pay is known as...






44. The Peter Principle






45. Set appointment times






46. Numbers read in a specific order






47. Name four types of common imparities






48. A health program for people age 65 and older under social security is called...






49. Guaranteed by the third party






50. Benefits that are made in the form of cash payments are known as...







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