Test your basic knowledge |

Medical Office Management

Subject : business-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Name four management styles?






2. Found on an Encounter form






3. In the Learned Needs theory - what are the 3 core needs?






4. A notice of insurance claim or proof of loss must be filed within designated ___-or it can be denied.






5. An unexpected event which may cause injury is called...






6. What are the types of commitment as it applies to employees?






7. Pareto's Law- ( 80/20) rule






8. The steps used in petty cash (in order).






9. Money by the physician to the vendor






10. Payment made periodically to keep and insurance policy in force is called...






11. If 3 patients are scheduled at 1:00 pm and they are seen according to their arrival - this type of scheduling is called...






12. Parkinson's Law






13. The information in the chart belongs to the...






14. A sum of money provided in a insurance policy - payable for covered services is called...






15. A bed patient in a hospital is called a...






16. What is a release of information form?






17. An amount the insured must pay before policy benefits begin is called....






18. When a bill is being paid in more than 4 installments - a written disclosure must be completed. This Act is known as...






19. In insurance - greater coverage of diseases or an accident - and greater indemnity payment in comparison with a limited clause is called...






20. The Peter Principle






21. What are five signs of a great supervisor?






22. If a person is seen at the physicians office on a first come-first serve basis - this type of scheduling is called...






23. The information that must be collected when taking a phone message


24. Money that's paid out






25. Cash that's used for small purchases in an office






26. Filed with income taxes






27. What does SOAP stand for?






28. List six motivational theories






29. Attached with a stub that explains payment activity


30. Insurance that protects you from loss






31. The law of effect






32. Duties of a compliance officer






33. The original chart belongs to the...






34. Patient that leaves no forwarding address






35. A recap sheet that accompanies a Medicare or Medicaid check - showing breakdown and explanation of payment on a claim is called...






36. A doctor who agrees to accept an insurance companies pre-established free as the maximum amount to be collected is called...






37. Employer identification #






38. Verifies that the account has enough money to cover the amount of the check






39. Health insurance that provides protection against the high cost of treating severe or lengthy illnesses or disabilities is called.....






40. How often are bank deposits made in a medical office?






41. Must be signed when purchased


42. An organization that offers health insurance at a fixed monthly premium with little or no deductible and works through a primary care provider is called a(n).....






43. What are the five levels of Abraham Maslow's Hierarchy of needs






44. A person or institution that gives medical care is a...






45. List the steps that must be taken when a medical office staff needs to correct a computerized entry in a medical record.






46. The order to prepare an office to open.






47. Chapter ___ Bankruptcy: Debt re-payment plan (requires and attorney)






48. When a patient has health insurance - the percentage of covered services that is the responsibility of the patient to pay is known as...






49. An interval after a payment is due to the insurance company in which the policyholder may make payments - and still the policy remains in effect is called...






50. Insurance plans that pay a physician's full charge if it does not exceed his normal charge or does not exceed the amount normally charged for the services for the service is called....