Test your basic knowledge |

Medical Office Management

Subject : business-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. A sum of money provided in a insurance policy - payable for covered services is called...






2. What are the five levels of Abraham Maslow's Hierarchy of needs






3. Insurance plans that pay a physician's full charge if it does not exceed his normal charge or does not exceed the amount normally charged for the services for the service is called....






4. Numbers read in a specific order






5. Guaranteed by the third party






6. Name four ways to control costs in a medical practice?






7. Name the priority of order in which patients should be seen starting with the most important to the least important.






8. Must be signed when purchased


9. The Pygmalion Effect






10. Drawn against the issuing bank


11. List of all financial transactions on a ledger






12. Money by the physician to the vendor






13. If a person is seen at the physicians office on a first come-first serve basis - this type of scheduling is called...






14. Found in a Bank statement






15. A person who represents either party of an insurance claim is the____






16. The steps used in petty cash (in order).






17. What does the Americans with Disabilities Act prevent?






18. A patient's financial statement






19. If 3 patients are scheduled at 1:00 pm and they are seen according to their arrival - this type of scheduling is called...






20. The HIPAA Act concerns ___________ of a pat.






21. Verifies that the account has enough money to cover the amount of the check






22. A injury that prevents a worker from performing one or more of the regular functions of his job would be known as a ...






23. In the Learned Needs theory - what are the 3 core needs?






24. Name the 3 columns used in conjunction with the Medicare fee schedule.






25. Chapter ___ Bankruptcy: Relieves you of all your debt (except student loans or if you owe federal - state - or city governments)






26. A health program for people age 65 and older under social security is called...






27. Parkinson's Law






28. Miles Law






29. Set appointment times






30. A recap sheet that accompanies a Medicare or Medicaid check - showing breakdown and explanation of payment on a claim is called...






31. Change in a posted account






32. A notice of insurance claim or proof of loss must be filed within designated ___-or it can be denied.






33. The steps that must be taken when a medical office staff needs to correct a handwritten entry in a medical record.






34. A doctor who agrees to accept an insurance companies pre-established free as the maximum amount to be collected is called...






35. What does SOAP stand for?






36. When scheduling numerous return appointments for a patient - the MAA/MA must do what?






37. A civilian health and medical program of the uniform services is called...






38. List six motivational theories






39. Filed with income taxes






40. The most common disease of the impaired physician.






41. A compilation of average fees paid over time






42. Health insurance that provides protection against the high cost of treating severe or lengthy illnesses or disabilities is called.....






43. To prevent the insured form receiving a duplicate payment for losses under more than one insurance policy is called...






44. What is contained in a Policy and Procedral Manual for a medical office?






45. What type of endorsement is used when a check is stamped: 'For Deposit Only?'






46. List the steps that must be taken when a medical office staff needs to correct a computerized entry in a medical record.






47. What is a day-end summary?






48. Money that's paid out






49. The Peter Principle






50. How often are bank deposits made in a medical office?