Test your basic knowledge |

Medical Office Management

Subject : business-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Set appointment times






2. Consists of all the costs to run an office






3. A sum of money provided in a insurance policy - payable for covered services is called...






4. What type of endorsement is used when a check is stamped: 'For Deposit Only?'






5. The information in the chart belongs to the...






6. The HIPAA Act concerns ___________ of a pat.






7. What is a day-end summary?






8. Payment made periodically to keep and insurance policy in force is called...






9. When scheduling numerous return appointments for a patient - the MAA/MA must do what?






10. The Peter Principle






11. Pareto's Law- ( 80/20) rule






12. What does the Americans with Disabilities Act prevent?






13. Filed with income taxes






14. Drawn against the issuing bank


15. A health program for people age 65 and older under social security is called...






16. Name four types of common imparities






17. Insurance that is meant to offset medical expenses resulting from a catastrophic illness is called....






18. Times physicians aren't available






19. The Pygmalion Effect






20. Numbers read in a specific order






21. Verifies that the account has enough money to cover the amount of the check






22. In the Learned Needs theory - what are the 3 core needs?






23. A request for payment under an insurance contractor bond is called a(an)...






24. A compilation of average fees paid over time






25. NSF






26. A recap sheet that accompanies a Medicare or Medicaid check - showing breakdown and explanation of payment on a claim is called...






27. Found in a Bank statement






28. The steps used in petty cash (in order).






29. A rider added to a policy to provide additional benefits for certain conditions is called...






30. The information that must be collected when taking a phone message


31. A type of insurance whereby the insured pays a specific amount per unit of service and the insurer pays the rest of the cost is called...






32. Duties of a compliance officer






33. If a person is seen at the physicians office on a first come-first serve basis - this type of scheduling is called...






34. A person who represents either party of an insurance claim is the____






35. Name the priority of order in which patients should be seen starting with the most important to the least important.






36. A form of insurance paid by the employer providing cash benefits to workers injured or disabled in the course of employment is called...






37. Copy of a transaction






38. When a bill is being paid in more than 4 installments - a written disclosure must be completed. This Act is known as...






39. To prevent the insured form receiving a duplicate payment for losses under more than one insurance policy is called...






40. What are the four goals of a supervisor?






41. What does SOAP stand for?






42. What are five signs of a great supervisor?






43. An interval after a payment is due to the insurance company in which the policyholder may make payments - and still the policy remains in effect is called...






44. A bed patient in a hospital is called a...






45. The original chart belongs to the...






46. An appointment book is considered what kind of document?






47. Money that's paid out






48. What is contained in a Policy and Procedral Manual for a medical office?






49. Name the 3 columns used in conjunction with the Medicare fee schedule.






50. Money by the physician to the vendor