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Medical Office Management

Subject : business-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Money owed to the physician from the patient






2. The Pygmalion Effect






3. A type of insurance whereby the insured pays a specific amount per unit of service and the insurer pays the rest of the cost is called...






4. A form of insurance paid by the employer providing cash benefits to workers injured or disabled in the course of employment is called...






5. A compilation of average fees paid over time






6. A injury that prevents a worker from performing one or more of the regular functions of his job would be known as a ...






7. If a person is seen at the physicians office on a first come-first serve basis - this type of scheduling is called...






8. When should a physician handle calls from patients?






9. Health insurance that provides protection against the high cost of treating severe or lengthy illnesses or disabilities is called.....






10. What are five signs of a great supervisor?






11. Name four management styles?






12. The steps used in petty cash (in order).






13. Numbers read in a specific order






14. The most common disease of the impaired physician.






15. What is a day-end summary?






16. A notice of insurance claim or proof of loss must be filed within designated ___-or it can be denied.






17. When talking to a patient & a second line rings - what must the MAA/MA do before placing a person on hold?






18. What is contained in a Policy and Procedral Manual for a medical office?






19. The original chart belongs to the...






20. Copy of a transaction






21. When a patient has health insurance - the percentage of covered services that is the responsibility of the patient to pay is known as...






22. The Peter Principle






23. Chapter ___ Bankruptcy: Relieves you of all your debt (except student loans or if you owe federal - state - or city governments)






24. Verifies that the account has enough money to cover the amount of the check






25. A patient's financial statement






26. A patient receiving ambulatory care at a hospital or other health facility without being admitted as a bed patient is called a...






27. The law of effect






28. The information in the chart belongs to the...






29. One who belongs to a group insurance plan is called...






30. What are the types of commitment as it applies to employees?






31. The information that must be collected when taking a phone message

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32. Form you fill out when hired






33. Pareto's Law- ( 80/20) rule






34. Money that's paid out






35. Consists of all the costs to run an office






36. A rider added to a policy to provide additional benefits for certain conditions is called...






37. GiGo






38. In the Learned Needs theory - what are the 3 core needs?






39. List six motivational theories






40. Name four ways to control costs in a medical practice?






41. Must be signed when purchased

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42. Times physicians aren't available






43. Guaranteed by the third party






44. What type of endorsement is used when a check is stamped: 'For Deposit Only?'






45. A person or institution that gives medical care is a...






46. Found on an Encounter form






47. Duties of a compliance officer






48. A previous injury - disease or physical condition that existed before the health insurance policy was issued is called...






49. A bed patient in a hospital is called a...






50. What are the five levels of Abraham Maslow's Hierarchy of needs







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