Test your basic knowledge |

Medical Office Management

Instructions:

Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can study here.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.

1. How often are bank deposits made in a medical office?
Claim
Daily
Our expectations for others condition our behavior toward them - which in turn affects how they behave.
Subscriber

2. Insurance that is meant to offset medical expenses resulting from a catastrophic illness is called....
Tri-care
Account # - Date of service - ICD-9 - Balance
Payables
Major medical

3. Health insurance that provides protection against the high cost of treating severe or lengthy illnesses or disabilities is called.....
Catastrophic
Dread disease rider
Certified checks
Medicare

4. Pareto's Law- ( 80/20) rule
benefits
Adjustments
W-4
The significant elements in any group usually constitute only a small portion of that group.

5. List the steps that must be taken when a medical office staff needs to correct a computerized entry in a medical record.
Dread disease rider
Draw and electronic line through it - Make the correction - Date & initial
Dual choice
Deep commitment - personal commitment - concerned but limited sense of power(CLSP) - formal commitment - retired on the job - alienated - actively hostile.

6. Name four types of common imparities
Certified checks
Clustering
Alcohol abuse - drug abuse - psychiatric disorders - behavioral disorders.
Cashier's checks

7. List six motivational theories
Coordination of benefits
Reinforcement theory - expectancy theory -theory X and theory Y - Hierarchy needs - two factors theory - learned needs theory.
Consumer Protection Act
Draw red line through the mistake - Make the correction - Date & initial

8. Insurance plans that pay a physician's full charge if it does not exceed his normal charge or does not exceed the amount normally charged for the services for the service is called....
Wave
confidentiality
Dual choice
Draw red line through the mistake - Make the correction - Date & initial

9. The steps used in petty cash (in order).
Clustering
1. Establish a petty cash fund 2. Keep track of the money 3. Write out vouchers & receipts 4. Balances
Petty Cash
Grace period

10. Put all the patients with similar symptoms/problems together
Co-payment
Fee profile
Clustering
Date & time of call - Who the message is for - The action to be taken - A number the patient can be reached at - Short description of caller's concern - Name of the caller - Your initials

11. When scheduling numerous return appointments for a patient - the MAA/MA must do what?
Schedule same time & day for every week
Patient
Consumer Protection Act
Power - achievement - affiliation

12. Name six types of supervisors
Cashier's checks
Problem supervisors - novice supervisors - the whimp - the task master - the phantom - the intimidator.
Pay income tax estimates on time - turn off utilities when not in use -purchase stock when it is on sale - maintain proper maintenance and cleaning of equipment.
partial disabilities

13. Name four ways to control costs in a medical practice?
Pay income tax estimates on time - turn off utilities when not in use -purchase stock when it is on sale - maintain proper maintenance and cleaning of equipment.
premium
W-2
Claim

14. Found on an Encounter form
Date & time of call - Who the message is for - The action to be taken - A number the patient can be reached at - Short description of caller's concern - Name of the caller - Your initials
Physiologic - safety - love belonging - self- esteem - self- actualization
Account # - Date of service - ICD-9 - Balance
Coinsurance

15. An unexpected event which may cause injury is called...
Have intergrity - refuse to pick favorites -dont tolerate slackers -communicate openly and honestly -avoid gossip -give and receive feedback on projects and ideas.
Claim
Draw red line through the mistake - Make the correction - Date & initial
Accident

16. Money owed to the physician from the patient
Consumer Protection Act
Receivables
Catastrophic
Accident

17. A rider added to a policy to provide additional benefits for certain conditions is called...
Explains the policies of the office in great details - identifies what is expected from the employee -updated on a regular basis -avoid acronyms and abreviations in the manual -should include a listing of employment laws that are followed by the prac
Blanket bonding
explanation of benefits
Dread disease rider

18. The most common disease of the impaired physician.
Alcoholism
Date & time of call - Who the message is for - The action to be taken - A number the patient can be reached at - Short description of caller's concern - Name of the caller - Your initials
Accident
The balance - checks paid - withdraws - deposits - any information not posted on last statement

19. The information in the chart belongs to the...
Patient
participating physician
Claim
Dread disease rider

20. The original chart belongs to the...
Physician or facility
A skip
Subjective - Objective - Assessment - Plan
Non-Sufficient Funds - no money in their account

21. Application for a Social Security card
A matrix
Patient giving permission to release their medical information.
SS-5
inpatient

22. A request for payment under an insurance contractor bond is called a(an)...
Tri-care
preexisting condition
Physician or facility
Claim

23. A type of insurance whereby the insured pays a specific amount per unit of service and the insurer pays the rest of the cost is called...
1. Establish a petty cash fund 2. Keep track of the money 3. Write out vouchers & receipts 4. Balances
Co-payment
13
benefits

24. What does SOAP stand for?
Subjective - Objective - Assessment - Plan
Comprehensive
Usual Customary Reasonable
confidentiality

25. A health program for people age 65 and older under social security is called...
Usual Customary Reasonable
Medicare
indemnities
outpatient

26. Found in a Bank statement
indemnities
The balance - checks paid - withdraws - deposits - any information not posted on last statement
Draw red line through the mistake - Make the correction - Date & initial
Nonconsecutive filing

27. Drawn against the issuing bank

Warning: Invalid argument supplied for foreach() in /var/www/html/basicversity.com/show_quiz.php on line 183

28. The information that must be collected when taking a phone message

Warning: Invalid argument supplied for foreach() in /var/www/html/basicversity.com/show_quiz.php on line 183

29. The law of effect
Draw and electronic line through it - Make the correction - Date & initial
A matrix
Account
Behaviors immediately reward increase in frecuency - and behaviors immediately punished decrease in frecuency.

30. Filed with income taxes
Streaming
SS-5
When they get unsatisfactory lab or progress reports
W-2

31. To prevent the insured form receiving a duplicate payment for losses under more than one insurance policy is called...
Pay income tax estimates on time - turn off utilities when not in use -purchase stock when it is on sale - maintain proper maintenance and cleaning of equipment.
Non-Sufficient Funds - no money in their account
Adjustments
Coordination of benefits

32. A civilian health and medical program of the uniform services is called...
Tri-care
Major medical
Account
Cashier's checks

33. Name the 3 columns used in conjunction with the Medicare fee schedule.
Participating - Non-participating - Limiting charge
Cashier's checks
Catastrophic
People tend to be promoted until they reach a level beyond their competence.

34. A notice of insurance claim or proof of loss must be filed within designated ___-or it can be denied.
Date & time of call - Who the message is for - The action to be taken - A number the patient can be reached at - Short description of caller's concern - Name of the caller - Your initials
Patient giving permission to release their medical information.
Time limit
Overseeing and implementing and compliance program - establish efficiently practice

35. The steps that must be taken when a medical office staff needs to correct a handwritten entry in a medical record.
participating physician
Directing - coaching - supporting - delegating
Draw red line through the mistake - Make the correction - Date & initial
Health maintenance organization

36. Duties of a compliance officer
Fee profile
Overseeing and implementing and compliance program - establish efficiently practice
premium
Have intergrity - refuse to pick favorites -dont tolerate slackers -communicate openly and honestly -avoid gossip -give and receive feedback on projects and ideas.

37. The HIPAA Act concerns ___________ of a pat.
1. Emergency 2. Non emergency 3. Angry or irate patients 4. Scheduled appointments
confidentiality
1. Check supplies 2. Check charts 3. Check answering machine & retrieve messages
Patient giving permission to release their medical information.

38. In insurance - greater coverage of diseases or an accident - and greater indemnity payment in comparison with a limited clause is called...
Traveler's checks
Posting
Certified checks
Comprehensive

39. What are five signs of a great supervisor?
Subjective - Objective - Assessment - Plan
Receipts
outpatient
Have intergrity - refuse to pick favorites -dont tolerate slackers -communicate openly and honestly -avoid gossip -give and receive feedback on projects and ideas.

40. Chapter ___ Bankruptcy: Relieves you of all your debt (except student loans or if you owe federal - state - or city governments)
Accident
Health maintenance organization
SS-5
7

41. Chapter ___ Bankruptcy: Debt re-payment plan (requires and attorney)
A matrix
premium
13
1. Check supplies 2. Check charts 3. Check answering machine & retrieve messages

42. What are the four goals of a supervisor?
benefits
Patients quality of care - happy employees -achievment of goals -proficient and profitable.
indemnities
provider

43. If 3 patients are scheduled at 1:00 pm and they are seen according to their arrival - this type of scheduling is called...
1. Emergency 2. Non emergency 3. Angry or irate patients 4. Scheduled appointments
Deductible
Open-office hours
Wave

44. List of all financial transactions on a ledger
Grace period
Voucher's checks
Posting
Blanket bonding

45. Change in a posted account
Physiologic - safety - love belonging - self- esteem - self- actualization
Workers compensation
Adjustments
Open-office hours

46. Parkinson's Law
Deep commitment - personal commitment - concerned but limited sense of power(CLSP) - formal commitment - retired on the job - alienated - actively hostile.
Coordination of benefits
Voucher's checks
An activity expands to fill the time allotted to it.

47. Benefits that are made in the form of cash payments are known as...
Adjustments
Receipts
indemnities
Open-office hours

48. What is a day-end summary?
Patient giving permission to release their medical information.
Non-Sufficient Funds - no money in their account
Financial analysis report of went on that day
Date & time of call - Who the message is for - The action to be taken - A number the patient can be reached at - Short description of caller's concern - Name of the caller - Your initials

49. Insurance that protects you from loss
Blanket bonding
Disbursement
Wave
expectancy theory

50. GiGo
Operating budget
Draw red line through the mistake - Make the correction - Date & initial
Garbage in Garbage out
Account # - Date of service - ICD-9 - Balance

Sorry!:) No result found.

Can you answer 50 questions in 15 minutes?

Major Subjects
Tests & Exams AP CLEP DSST GRE SAT GMAT	Certifications CISSP go to https://www.isc2.org/ PMP ITIL RHCE MCTS More...	IT Skills Android Programming Data Modeling Objective C Programming Basic Python Programming Adobe Illustrator More...	Business Skills Advertising Techniques Business Accounting Basics Business Strategy Human Resource Management Marketing Basics More...
Soft Skills Body Language People Skills Public Speaking Persuasion Job Hunting And Resumes More...	Vocabulary GRE Vocab SAT Vocab TOEFL Essential Vocab Basic English Words For All Global Words You Should Know Business English More...	Languages AP German Vocab AP Latin Vocab SAT Subject Test: French Italian Survival Norwegian Survival More...	Engineering Audio Engineering Computer Science Engineering Aerospace Engineering Chemical Engineering Structural Engineering More...
Health Sciences Basic Nursing Skills Health Science Language Fundamentals Veterinary Technology Medical Language Cardiology Clinical Surgery More...	English Grammar Fundamentals Literary And Rhetorical Vocab Elements Of Style Vocab Introduction To English Major Complete Advanced Sentences Literature Homonyms More...	Math Algebra Formulas Basic Arithmetic: Measurements Metric Conversions Geometric Properties Important Math Facts Number Sense Vocab Business Math More...	Other Major Subjects Science Economics History Law Performing-arts Cooking Logic & Reasoning Trivia

Test your basic knowledge |

Medical Office Management

Sorry!:) No result found.

Can you answer 50 questions in 15 minutes?

Let me suggest you:

Browse all subjects

Browse all tests

Most popular tests

Major Subjects

Tests & Exams

Certifications

IT Skills

Business Skills

Soft Skills

Vocabulary

Languages

Engineering

Health Sciences

English

Math

Other Major Subjects

Browse all subjects

Browse all tests

Most popular tests