Test your basic knowledge |

Medical Office Management

Instructions:

Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can study here.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.

1. A request for payment under an insurance contractor bond is called a(an)...
An activity expands to fill the time allotted to it.
Claim
Wave
confidentiality

2. The most common disease of the impaired physician.
13
Tri-care
Coinsurance
Alcoholism

3. Must be signed when purchased

Warning: Invalid argument supplied for foreach() in /var/www/html/basicversity.com/show_quiz.php on line 183

4. Name six types of supervisors
Problem supervisors - novice supervisors - the whimp - the task master - the phantom - the intimidator.
When they get unsatisfactory lab or progress reports
Alcoholism
Where you stand depends on where you sit.

5. Cash that's used for small purchases in an office
Streaming
Petty Cash
Draw and electronic line through it - Make the correction - Date & initial
Date & time of call - Who the message is for - The action to be taken - A number the patient can be reached at - Short description of caller's concern - Name of the caller - Your initials

6. What are five signs of a great supervisor?
Ask permission to put them on hold & wait for a response
Receivables
Have intergrity - refuse to pick favorites -dont tolerate slackers -communicate openly and honestly -avoid gossip -give and receive feedback on projects and ideas.
The balance - checks paid - withdraws - deposits - any information not posted on last statement

7. Employer identification #
SS-4
inpatient
The balance - checks paid - withdraws - deposits - any information not posted on last statement
Subscriber

8. GiGo
Garbage in Garbage out
Posting
13
A skip

9. Name the priority of order in which patients should be seen starting with the most important to the least important.
Financial analysis report of went on that day
1. Emergency 2. Non emergency 3. Angry or irate patients 4. Scheduled appointments
Legal
Directing - coaching - supporting - delegating

10. What does UCR stand for?
When they get unsatisfactory lab or progress reports
SS-4
Alcoholism
Usual Customary Reasonable

11. What is a day-end summary?
Financial analysis report of went on that day
outpatient
People tend to be promoted until they reach a level beyond their competence.
Comprehensive

12. Found on an Encounter form
Account # - Date of service - ICD-9 - Balance
Reinforcement theory - expectancy theory -theory X and theory Y - Hierarchy needs - two factors theory - learned needs theory.
Grace period
provider

13. Name the 3 columns used in conjunction with the Medicare fee schedule.
Where you stand depends on where you sit.
Account
Participating - Non-participating - Limiting charge
Wave

14. A civilian health and medical program of the uniform services is called...
Tri-care
Date & time of call - Who the message is for - The action to be taken - A number the patient can be reached at - Short description of caller's concern - Name of the caller - Your initials
benefits
Fee profile

15. The order to prepare an office to open.
Coordination of benefits
Subjective - Objective - Assessment - Plan
Coinsurance
1. Check supplies 2. Check charts 3. Check answering machine & retrieve messages

16. When should a physician handle calls from patients?
Draw and electronic line through it - Make the correction - Date & initial
Financial analysis report of went on that day
When they get unsatisfactory lab or progress reports
partial disabilities

17. Duties of a compliance officer
Time limit
A matrix
Deductible
Overseeing and implementing and compliance program - establish efficiently practice

18. A person who represents either party of an insurance claim is the____
Fee profile
Adjuster
Asset
Draw and electronic line through it - Make the correction - Date & initial

19. A patient's financial statement
1. Check supplies 2. Check charts 3. Check answering machine & retrieve messages
Account
W-4
Non-Sufficient Funds - no money in their account

20. A injury that prevents a worker from performing one or more of the regular functions of his job would be known as a ...
Schedule same time & day for every week
Time limit
Receivables
partial disabilities

21. Times physicians aren't available
Ask permission to put them on hold & wait for a response
Blanket bonding
1. Check supplies 2. Check charts 3. Check answering machine & retrieve messages
A matrix

22. Attached with a stub that explains payment activity

Warning: Invalid argument supplied for foreach() in /var/www/html/basicversity.com/show_quiz.php on line 183

23. What does the Americans with Disabilities Act prevent?
Prevents discrimination for people with disabilties
Payables
preexisting condition
Nonconsecutive filing

24. Insurance plans that pay a physician's full charge if it does not exceed his normal charge or does not exceed the amount normally charged for the services for the service is called....
Dread disease rider
Dual choice
Reinforcement theory - expectancy theory -theory X and theory Y - Hierarchy needs - two factors theory - learned needs theory.
Problem supervisors - novice supervisors - the whimp - the task master - the phantom - the intimidator.

25. Chapter ___ Bankruptcy: Debt re-payment plan (requires and attorney)
inpatient
Date & time of call - Who the message is for - The action to be taken - A number the patient can be reached at - Short description of caller's concern - Name of the caller - Your initials
13
Physiologic - safety - love belonging - self- esteem - self- actualization

26. Consists of all the costs to run an office
Operating budget
Catastrophic
A matrix
Our expectations for others condition our behavior toward them - which in turn affects how they behave.

27. What is a release of information form?
Reinforcement theory - expectancy theory -theory X and theory Y - Hierarchy needs - two factors theory - learned needs theory.
Patient giving permission to release their medical information.
Time limit
Have intergrity - refuse to pick favorites -dont tolerate slackers -communicate openly and honestly -avoid gossip -give and receive feedback on projects and ideas.

28. Filed with income taxes
W-2
Accident
Receivables
Major medical

29. Name four types of common imparities
Time limit
Garbage in Garbage out
Alcohol abuse - drug abuse - psychiatric disorders - behavioral disorders.
Legal

30. An appointment book is considered what kind of document?
Legal
Account # - Date of service - ICD-9 - Balance
Co-payment
Tri-care

31. Copy of a transaction
Patient
Alcoholism
explanation of benefits
Receipts

32. Patient that leaves no forwarding address
Deductible
Certified checks
A skip
Schedule same time & day for every week

33. If 3 patients are scheduled at 1:00 pm and they are seen according to their arrival - this type of scheduling is called...
Asset
Where you stand depends on where you sit.
Account
Wave

34. An unexpected event which may cause injury is called...
Medicare
Subscriber
People tend to be promoted until they reach a level beyond their competence.
Accident

35. Money by the physician to the vendor
1. Check supplies 2. Check charts 3. Check answering machine & retrieve messages
Payables
Our expectations for others condition our behavior toward them - which in turn affects how they behave.
Where you stand depends on where you sit.

36. The HIPAA Act concerns ___________ of a pat.
confidentiality
Grace period
Overseeing and implementing and compliance program - establish efficiently practice
Disbursement

37. A recap sheet that accompanies a Medicare or Medicaid check - showing breakdown and explanation of payment on a claim is called...
Financial analysis report of went on that day
Account
explanation of benefits
Explains the policies of the office in great details - identifies what is expected from the employee -updated on a regular basis -avoid acronyms and abreviations in the manual -should include a listing of employment laws that are followed by the prac

38. Miles Law
Where you stand depends on where you sit.
Claim
Traveler's checks
partial disabilities

39. Verifies that the account has enough money to cover the amount of the check
inpatient
Adjustments
Certified checks
explanation of benefits

40. What is contained in a Policy and Procedral Manual for a medical office?
Receipts
Explains the policies of the office in great details - identifies what is expected from the employee -updated on a regular basis -avoid acronyms and abreviations in the manual -should include a listing of employment laws that are followed by the prac
Patient
Physician or facility

41. Health insurance that provides protection against the high cost of treating severe or lengthy illnesses or disabilities is called.....
Participating - Non-participating - Limiting charge
Adjuster
Subscriber
Catastrophic

42. To prevent the insured form receiving a duplicate payment for losses under more than one insurance policy is called...
partial disabilities
Disbursement
Coordination of benefits
Blanket bonding

43. The law of effect
Dread disease rider
Behaviors immediately reward increase in frecuency - and behaviors immediately punished decrease in frecuency.
Alcoholism
Tri-care

44. An interval after a payment is due to the insurance company in which the policyholder may make payments - and still the policy remains in effect is called...
Grace period
Open-office hours
Ask permission to put them on hold & wait for a response
The significant elements in any group usually constitute only a small portion of that group.

45. Numbers read in a specific order
Wave
Major medical
Nonconsecutive filing
1. Establish a petty cash fund 2. Keep track of the money 3. Write out vouchers & receipts 4. Balances

46. The information in the chart belongs to the...
People tend to be promoted until they reach a level beyond their competence.
Deep commitment - personal commitment - concerned but limited sense of power(CLSP) - formal commitment - retired on the job - alienated - actively hostile.
Patient
Adjuster

47. In insurance - greater coverage of diseases or an accident - and greater indemnity payment in comparison with a limited clause is called...
W-4
Reinforcement theory - expectancy theory -theory X and theory Y - Hierarchy needs - two factors theory - learned needs theory.
Asset
Comprehensive

48. A patient receiving ambulatory care at a hospital or other health facility without being admitted as a bed patient is called a...
Usual Customary Reasonable
outpatient
Catastrophic
Participating - Non-participating - Limiting charge

49. A previous injury - disease or physical condition that existed before the health insurance policy was issued is called...
Physician or facility
Explains the policies of the office in great details - identifies what is expected from the employee -updated on a regular basis -avoid acronyms and abreviations in the manual -should include a listing of employment laws that are followed by the prac
Time limit
preexisting condition

50. Application for a Social Security card
The balance - checks paid - withdraws - deposits - any information not posted on last statement
Open-office hours
W-4
SS-5