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Test your basic knowledge |
Meeting Management
Start Test
Study First
Subject
:
business-skills
Instructions:
Answer 23 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Expert
People are late or leave early - People dominate the discussion - The group gets stuck - The group falls silent or is distracted - Participants are avoiding key issues - The group keeps repeating itself - Conflicts arise
Room location: Consider 'ownership' and convenience - Room size - Seating arrangement - Necessary equipment
Contributes specialized knowledge
Ambiguity fosters frustration - conflict - withdrawl - poor performance
2. Create a Plan (agenda): Also send...
Email notification and reminder
What needs to be done - by whom - and by when
Room location: Consider 'ownership' and convenience - Room size - Seating arrangement - Necessary equipment
Leader - Facilitator - Scribe - Contributor - Expert
3. Facilitator
Contributes specialized knowledge
Begin on time - Allow time for introductions - Hold a brief introductory discussion - Clarify agenda - objectives and outcomes - Est. ground rules - Follow the agenda - Encourage participation - 'substantive conflict' - 'roundrobin process'.
You don't have time to prepare - A phone call or email work as well - The issue has already been decided
Guides group processes
4. Call a meeting when you...
Ambiguity fosters frustration - conflict - withdrawl - poor performance
Need entire group to provide information - Want participation in decision making - Are dealing with problems that need input
Clarify shared visions - goals - roles - establish norms that empower individuals to contribute when working on their own
Drafts meeting minutes
5. Assign Responsibility for Progress at the end of the meeting
Drafts meeting minutes
Summarize key points and decisions - Clarify action items
Offers ideas and information
Leader - Facilitator - Scribe - Contributor - Expert
6. Contributor
Ambiguity fosters frustration - conflict - withdrawl - poor performance
Offers ideas and information
Need entire group to provide information - Want participation in decision making - Are dealing with problems that need input
Exercising influence
7. Meetings are important settings for...
Creating and aligning visions - goals - roles - proposals
Offers ideas and information
Purpose and objectives of the meeting - Topics for discussion - Discussion leader for each topic - Time allotment for each topic - Necessary atendee preparations
Room location: Consider 'ownership' and convenience - Room size - Seating arrangement - Necessary equipment
8. Meetings are destructive when...
Exercising influence
Ambiguity fosters frustration - conflict - withdrawl - poor performance
Creating and aligning visions - goals - roles - proposals
Offers ideas and information
9. It's better not to hold a meeting if...
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10. When BAD things happen to good meetings
People are late or leave early - People dominate the discussion - The group gets stuck - The group falls silent or is distracted - Participants are avoiding key issues - The group keeps repeating itself - Conflicts arise
A decision by the group: Voting by majority - Group consensus - A decision by the leader: Gathers input individually - Calls meeting for input
Clarify shared visions - goals - roles - establish norms that empower individuals to contribute when working on their own
Contributes specialized knowledge
11. Meetings are valuable when they...
Clarify shared visions - goals - roles - establish norms that empower individuals to contribute when working on their own
Email notification and reminder
Room location: Consider 'ownership' and convenience - Room size - Seating arrangement - Necessary equipment
Review key points and decisions - Itemize action items for next meeting(s) - Propose date of next meeting
12. Develop an action and communication plan
Begin on time - Allow time for introductions - Hold a brief introductory discussion - Clarify agenda - objectives and outcomes - Est. ground rules - Follow the agenda - Encourage participation - 'substantive conflict' - 'roundrobin process'.
Clarify shared visions - goals - roles - establish norms that empower individuals to contribute when working on their own
A decision by the group: Voting by majority - Group consensus - A decision by the leader: Gathers input individually - Calls meeting for input
What needs to be done - by whom - and by when
13. Create a Plan (agenda) - An outline of the meeting includes...
Purpose and objectives of the meeting - Topics for discussion - Discussion leader for each topic - Time allotment for each topic - Necessary atendee preparations
Guides group processes
People are late or leave early - People dominate the discussion - The group gets stuck - The group falls silent or is distracted - Participants are avoiding key issues - The group keeps repeating itself - Conflicts arise
Summarize key points and decisions - Clarify action items
14. Create a follow-up memo/minutes
Exercising influence
Review key points and decisions - Itemize action items for next meeting(s) - Propose date of next meeting
Leader - Facilitator - Scribe - Contributor - Expert
Guides group processes
15. Leader
Email notification and reminder
Responsible for follow-up
Clarify shared visions - goals - roles - establish norms that empower individuals to contribute when working on their own
Room location: Consider 'ownership' and convenience - Room size - Seating arrangement - Necessary equipment
16. Steps in preparing for a meeting
Purpose and objectives of the meeting - Topics for discussion - Discussion leader for each topic - Time allotment for each topic - Necessary atendee preparations
Create a plan - Determine people to invite - Plan the place - Clarify the meeting processes - Assign responsibility and progress
A decision by the group: Voting by majority - Group consensus - A decision by the leader: Gathers input individually - Calls meeting for input
Clarify shared visions - goals - roles - establish norms that empower individuals to contribute when working on their own
17. Clarify Decisions Rights
Leader - Facilitator - Scribe - Contributor - Expert
A decision by the group: Voting by majority - Group consensus - A decision by the leader: Gathers input individually - Calls meeting for input
Clarify shared visions - goals - roles - establish norms that empower individuals to contribute when working on their own
People are late or leave early - People dominate the discussion - The group gets stuck - The group falls silent or is distracted - Participants are avoiding key issues - The group keeps repeating itself - Conflicts arise
18. Scribe
Email notification and reminder
Contributes specialized knowledge
Drafts meeting minutes
Clarify shared visions - goals - roles - establish norms that empower individuals to contribute when working on their own
19. Meetings are a context for...
Drafts meeting minutes
Need for: diverse perspectives - diverse knowledge - skills and abilities - diverse representation (ligitimacy) necessary to impliment solutions - authority and influence OR Need
Offers ideas and information
Exercising influence
20. Determine Roles People Play
Leader - Facilitator - Scribe - Contributor - Expert
Purpose and objectives of the meeting - Topics for discussion - Discussion leader for each topic - Time allotment for each topic - Necessary atendee preparations
Need entire group to provide information - Want participation in decision making - Are dealing with problems that need input
Offers ideas and information
21. Clarify Meeting Processes
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22. Plan the Place
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23. Determine People to Invite: Key considerations: are...
Need for: diverse perspectives - diverse knowledge - skills and abilities - diverse representation (ligitimacy) necessary to impliment solutions - authority and influence OR Need
Email notification and reminder
Contributes specialized knowledge
Guides group processes