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Test your basic knowledge |
Meeting Management
Start Test
Study First
Subject
:
business-skills
Instructions:
Answer 23 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Call a meeting when you...
Need entire group to provide information - Want participation in decision making - Are dealing with problems that need input
Exercising influence
Create a plan - Determine people to invite - Plan the place - Clarify the meeting processes - Assign responsibility and progress
Offers ideas and information
2. Scribe
Offers ideas and information
Drafts meeting minutes
What needs to be done - by whom - and by when
A decision by the group: Voting by majority - Group consensus - A decision by the leader: Gathers input individually - Calls meeting for input
3. Facilitator
Leader - Facilitator - Scribe - Contributor - Expert
Need for: diverse perspectives - diverse knowledge - skills and abilities - diverse representation (ligitimacy) necessary to impliment solutions - authority and influence OR Need
Summarize key points and decisions - Clarify action items
Guides group processes
4. Contributor
Offers ideas and information
Exercising influence
Contributes specialized knowledge
Purpose and objectives of the meeting - Topics for discussion - Discussion leader for each topic - Time allotment for each topic - Necessary atendee preparations
5. Clarify Meeting Processes
6. Expert
Need entire group to provide information - Want participation in decision making - Are dealing with problems that need input
Leader - Facilitator - Scribe - Contributor - Expert
Contributes specialized knowledge
Ambiguity fosters frustration - conflict - withdrawl - poor performance
7. Meetings are destructive when...
A decision by the group: Voting by majority - Group consensus - A decision by the leader: Gathers input individually - Calls meeting for input
Creating and aligning visions - goals - roles - proposals
Leader - Facilitator - Scribe - Contributor - Expert
Ambiguity fosters frustration - conflict - withdrawl - poor performance
8. Plan the Place
9. Create a Plan (agenda): Also send...
Responsible for follow-up
Summarize key points and decisions - Clarify action items
Begin on time - Allow time for introductions - Hold a brief introductory discussion - Clarify agenda - objectives and outcomes - Est. ground rules - Follow the agenda - Encourage participation - 'substantive conflict' - 'roundrobin process'.
Email notification and reminder
10. Assign Responsibility for Progress at the end of the meeting
Clarify shared visions - goals - roles - establish norms that empower individuals to contribute when working on their own
Room location: Consider 'ownership' and convenience - Room size - Seating arrangement - Necessary equipment
Contributes specialized knowledge
Summarize key points and decisions - Clarify action items
11. Determine Roles People Play
Leader - Facilitator - Scribe - Contributor - Expert
Begin on time - Allow time for introductions - Hold a brief introductory discussion - Clarify agenda - objectives and outcomes - Est. ground rules - Follow the agenda - Encourage participation - 'substantive conflict' - 'roundrobin process'.
Create a plan - Determine people to invite - Plan the place - Clarify the meeting processes - Assign responsibility and progress
Clarify shared visions - goals - roles - establish norms that empower individuals to contribute when working on their own
12. Clarify Decisions Rights
Guides group processes
Room location: Consider 'ownership' and convenience - Room size - Seating arrangement - Necessary equipment
A decision by the group: Voting by majority - Group consensus - A decision by the leader: Gathers input individually - Calls meeting for input
Begin on time - Allow time for introductions - Hold a brief introductory discussion - Clarify agenda - objectives and outcomes - Est. ground rules - Follow the agenda - Encourage participation - 'substantive conflict' - 'roundrobin process'.
13. Meetings are important settings for...
Need for: diverse perspectives - diverse knowledge - skills and abilities - diverse representation (ligitimacy) necessary to impliment solutions - authority and influence OR Need
Drafts meeting minutes
What needs to be done - by whom - and by when
Creating and aligning visions - goals - roles - proposals
14. Steps in preparing for a meeting
Exercising influence
What needs to be done - by whom - and by when
Create a plan - Determine people to invite - Plan the place - Clarify the meeting processes - Assign responsibility and progress
Leader - Facilitator - Scribe - Contributor - Expert
15. Create a Plan (agenda) - An outline of the meeting includes...
Purpose and objectives of the meeting - Topics for discussion - Discussion leader for each topic - Time allotment for each topic - Necessary atendee preparations
A decision by the group: Voting by majority - Group consensus - A decision by the leader: Gathers input individually - Calls meeting for input
Create a plan - Determine people to invite - Plan the place - Clarify the meeting processes - Assign responsibility and progress
Need for: diverse perspectives - diverse knowledge - skills and abilities - diverse representation (ligitimacy) necessary to impliment solutions - authority and influence OR Need
16. Develop an action and communication plan
Contributes specialized knowledge
What needs to be done - by whom - and by when
Clarify shared visions - goals - roles - establish norms that empower individuals to contribute when working on their own
Create a plan - Determine people to invite - Plan the place - Clarify the meeting processes - Assign responsibility and progress
17. Leader
Clarify shared visions - goals - roles - establish norms that empower individuals to contribute when working on their own
Create a plan - Determine people to invite - Plan the place - Clarify the meeting processes - Assign responsibility and progress
Leader - Facilitator - Scribe - Contributor - Expert
Responsible for follow-up
18. Meetings are a context for...
Exercising influence
Offers ideas and information
People are late or leave early - People dominate the discussion - The group gets stuck - The group falls silent or is distracted - Participants are avoiding key issues - The group keeps repeating itself - Conflicts arise
Responsible for follow-up
19. It's better not to hold a meeting if...
20. Meetings are valuable when they...
A decision by the group: Voting by majority - Group consensus - A decision by the leader: Gathers input individually - Calls meeting for input
Need for: diverse perspectives - diverse knowledge - skills and abilities - diverse representation (ligitimacy) necessary to impliment solutions - authority and influence OR Need
Offers ideas and information
Clarify shared visions - goals - roles - establish norms that empower individuals to contribute when working on their own
21. When BAD things happen to good meetings
Summarize key points and decisions - Clarify action items
People are late or leave early - People dominate the discussion - The group gets stuck - The group falls silent or is distracted - Participants are avoiding key issues - The group keeps repeating itself - Conflicts arise
Need entire group to provide information - Want participation in decision making - Are dealing with problems that need input
Creating and aligning visions - goals - roles - proposals
22. Determine People to Invite: Key considerations: are...
Exercising influence
Need for: diverse perspectives - diverse knowledge - skills and abilities - diverse representation (ligitimacy) necessary to impliment solutions - authority and influence OR Need
Drafts meeting minutes
Room location: Consider 'ownership' and convenience - Room size - Seating arrangement - Necessary equipment
23. Create a follow-up memo/minutes
Offers ideas and information
Review key points and decisions - Itemize action items for next meeting(s) - Propose date of next meeting
Guides group processes
Ambiguity fosters frustration - conflict - withdrawl - poor performance