Test your basic knowledge |

Meeting Management

Instructions:

Answer 23 questions in 15 minutes.
If you are not ready to take this test, you can study here.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.

1. Meetings are important settings for...
Clarify shared visions - goals - roles - establish norms that empower individuals to contribute when working on their own
Creating and aligning visions - goals - roles - proposals
People are late or leave early - People dominate the discussion - The group gets stuck - The group falls silent or is distracted - Participants are avoiding key issues - The group keeps repeating itself - Conflicts arise
A decision by the group: Voting by majority - Group consensus - A decision by the leader: Gathers input individually - Calls meeting for input

2. Develop an action and communication plan
You don't have time to prepare - A phone call or email work as well - The issue has already been decided
What needs to be done - by whom - and by when
Review key points and decisions - Itemize action items for next meeting(s) - Propose date of next meeting
Drafts meeting minutes

3. Meetings are valuable when they...
Summarize key points and decisions - Clarify action items
Clarify shared visions - goals - roles - establish norms that empower individuals to contribute when working on their own
Leader - Facilitator - Scribe - Contributor - Expert
Create a plan - Determine people to invite - Plan the place - Clarify the meeting processes - Assign responsibility and progress

4. Plan the Place

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5. Meetings are a context for...
Contributes specialized knowledge
Summarize key points and decisions - Clarify action items
Begin on time - Allow time for introductions - Hold a brief introductory discussion - Clarify agenda - objectives and outcomes - Est. ground rules - Follow the agenda - Encourage participation - 'substantive conflict' - 'roundrobin process'.
Exercising influence

6. Expert
A decision by the group: Voting by majority - Group consensus - A decision by the leader: Gathers input individually - Calls meeting for input
Create a plan - Determine people to invite - Plan the place - Clarify the meeting processes - Assign responsibility and progress
Clarify shared visions - goals - roles - establish norms that empower individuals to contribute when working on their own
Contributes specialized knowledge

7. Meetings are destructive when...
Exercising influence
Drafts meeting minutes
Ambiguity fosters frustration - conflict - withdrawl - poor performance
Offers ideas and information

8. Create a Plan (agenda) - An outline of the meeting includes...
Create a plan - Determine people to invite - Plan the place - Clarify the meeting processes - Assign responsibility and progress
Purpose and objectives of the meeting - Topics for discussion - Discussion leader for each topic - Time allotment for each topic - Necessary atendee preparations
Room location: Consider 'ownership' and convenience - Room size - Seating arrangement - Necessary equipment
Clarify shared visions - goals - roles - establish norms that empower individuals to contribute when working on their own

9. Determine Roles People Play
Need for: diverse perspectives - diverse knowledge - skills and abilities - diverse representation (ligitimacy) necessary to impliment solutions - authority and influence OR Need
Purpose and objectives of the meeting - Topics for discussion - Discussion leader for each topic - Time allotment for each topic - Necessary atendee preparations
Leader - Facilitator - Scribe - Contributor - Expert
Email notification and reminder

10. Clarify Decisions Rights
A decision by the group: Voting by majority - Group consensus - A decision by the leader: Gathers input individually - Calls meeting for input
Create a plan - Determine people to invite - Plan the place - Clarify the meeting processes - Assign responsibility and progress
Clarify shared visions - goals - roles - establish norms that empower individuals to contribute when working on their own
Begin on time - Allow time for introductions - Hold a brief introductory discussion - Clarify agenda - objectives and outcomes - Est. ground rules - Follow the agenda - Encourage participation - 'substantive conflict' - 'roundrobin process'.

11. Determine People to Invite: Key considerations: are...
Room location: Consider 'ownership' and convenience - Room size - Seating arrangement - Necessary equipment
Email notification and reminder
Need for: diverse perspectives - diverse knowledge - skills and abilities - diverse representation (ligitimacy) necessary to impliment solutions - authority and influence OR Need
Leader - Facilitator - Scribe - Contributor - Expert

12. Facilitator
Leader - Facilitator - Scribe - Contributor - Expert
Need entire group to provide information - Want participation in decision making - Are dealing with problems that need input
Guides group processes
Drafts meeting minutes

13. Contributor
What needs to be done - by whom - and by when
Offers ideas and information
Summarize key points and decisions - Clarify action items
Email notification and reminder

14. Clarify Meeting Processes

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15. Steps in preparing for a meeting
Need for: diverse perspectives - diverse knowledge - skills and abilities - diverse representation (ligitimacy) necessary to impliment solutions - authority and influence OR Need
Need entire group to provide information - Want participation in decision making - Are dealing with problems that need input
Room location: Consider 'ownership' and convenience - Room size - Seating arrangement - Necessary equipment
Create a plan - Determine people to invite - Plan the place - Clarify the meeting processes - Assign responsibility and progress

16. Create a follow-up memo/minutes
Guides group processes
Clarify shared visions - goals - roles - establish norms that empower individuals to contribute when working on their own
Creating and aligning visions - goals - roles - proposals
Review key points and decisions - Itemize action items for next meeting(s) - Propose date of next meeting

17. Assign Responsibility for Progress at the end of the meeting
Responsible for follow-up
Summarize key points and decisions - Clarify action items
Purpose and objectives of the meeting - Topics for discussion - Discussion leader for each topic - Time allotment for each topic - Necessary atendee preparations
What needs to be done - by whom - and by when

18. Leader
Begin on time - Allow time for introductions - Hold a brief introductory discussion - Clarify agenda - objectives and outcomes - Est. ground rules - Follow the agenda - Encourage participation - 'substantive conflict' - 'roundrobin process'.
What needs to be done - by whom - and by when
Need entire group to provide information - Want participation in decision making - Are dealing with problems that need input
Responsible for follow-up

19. When BAD things happen to good meetings
Leader - Facilitator - Scribe - Contributor - Expert
People are late or leave early - People dominate the discussion - The group gets stuck - The group falls silent or is distracted - Participants are avoiding key issues - The group keeps repeating itself - Conflicts arise
Purpose and objectives of the meeting - Topics for discussion - Discussion leader for each topic - Time allotment for each topic - Necessary atendee preparations
What needs to be done - by whom - and by when

20. Create a Plan (agenda): Also send...
People are late or leave early - People dominate the discussion - The group gets stuck - The group falls silent or is distracted - Participants are avoiding key issues - The group keeps repeating itself - Conflicts arise
Contributes specialized knowledge
Summarize key points and decisions - Clarify action items
Email notification and reminder

21. It's better not to hold a meeting if...

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22. Scribe
Ambiguity fosters frustration - conflict - withdrawl - poor performance
Responsible for follow-up
Email notification and reminder
Drafts meeting minutes

23. Call a meeting when you...
Need entire group to provide information - Want participation in decision making - Are dealing with problems that need input
Clarify shared visions - goals - roles - establish norms that empower individuals to contribute when working on their own
Contributes specialized knowledge
A decision by the group: Voting by majority - Group consensus - A decision by the leader: Gathers input individually - Calls meeting for input