Test your basic knowledge |

Meeting Management

Instructions:

Answer 23 questions in 15 minutes.
If you are not ready to take this test, you can study here.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.

1. Meetings are destructive when...
Need entire group to provide information - Want participation in decision making - Are dealing with problems that need input
Ambiguity fosters frustration - conflict - withdrawl - poor performance
Contributes specialized knowledge
Exercising influence

2. Meetings are a context for...
You don't have time to prepare - A phone call or email work as well - The issue has already been decided
Create a plan - Determine people to invite - Plan the place - Clarify the meeting processes - Assign responsibility and progress
Creating and aligning visions - goals - roles - proposals
Exercising influence

3. Contributor
Offers ideas and information
Contributes specialized knowledge
Email notification and reminder
You don't have time to prepare - A phone call or email work as well - The issue has already been decided

4. Create a follow-up memo/minutes
Room location: Consider 'ownership' and convenience - Room size - Seating arrangement - Necessary equipment
Guides group processes
Purpose and objectives of the meeting - Topics for discussion - Discussion leader for each topic - Time allotment for each topic - Necessary atendee preparations
Review key points and decisions - Itemize action items for next meeting(s) - Propose date of next meeting

5. It's better not to hold a meeting if...

6. Create a Plan (agenda) - An outline of the meeting includes...
Begin on time - Allow time for introductions - Hold a brief introductory discussion - Clarify agenda - objectives and outcomes - Est. ground rules - Follow the agenda - Encourage participation - 'substantive conflict' - 'roundrobin process'.
Contributes specialized knowledge
Create a plan - Determine people to invite - Plan the place - Clarify the meeting processes - Assign responsibility and progress
Purpose and objectives of the meeting - Topics for discussion - Discussion leader for each topic - Time allotment for each topic - Necessary atendee preparations

7. Create a Plan (agenda): Also send...
Email notification and reminder
Responsible for follow-up
Create a plan - Determine people to invite - Plan the place - Clarify the meeting processes - Assign responsibility and progress
People are late or leave early - People dominate the discussion - The group gets stuck - The group falls silent or is distracted - Participants are avoiding key issues - The group keeps repeating itself - Conflicts arise

8. Determine Roles People Play
Leader - Facilitator - Scribe - Contributor - Expert
What needs to be done - by whom - and by when
Room location: Consider 'ownership' and convenience - Room size - Seating arrangement - Necessary equipment
Responsible for follow-up

9. Steps in preparing for a meeting
Ambiguity fosters frustration - conflict - withdrawl - poor performance
Create a plan - Determine people to invite - Plan the place - Clarify the meeting processes - Assign responsibility and progress
Responsible for follow-up
Review key points and decisions - Itemize action items for next meeting(s) - Propose date of next meeting

10. Plan the Place

11. When BAD things happen to good meetings
Ambiguity fosters frustration - conflict - withdrawl - poor performance
Drafts meeting minutes
People are late or leave early - People dominate the discussion - The group gets stuck - The group falls silent or is distracted - Participants are avoiding key issues - The group keeps repeating itself - Conflicts arise
Creating and aligning visions - goals - roles - proposals

12. Clarify Decisions Rights
A decision by the group: Voting by majority - Group consensus - A decision by the leader: Gathers input individually - Calls meeting for input
Email notification and reminder
Guides group processes
Room location: Consider 'ownership' and convenience - Room size - Seating arrangement - Necessary equipment

13. Facilitator
People are late or leave early - People dominate the discussion - The group gets stuck - The group falls silent or is distracted - Participants are avoiding key issues - The group keeps repeating itself - Conflicts arise
Drafts meeting minutes
Guides group processes
Ambiguity fosters frustration - conflict - withdrawl - poor performance

14. Call a meeting when you...
Responsible for follow-up
Need entire group to provide information - Want participation in decision making - Are dealing with problems that need input
What needs to be done - by whom - and by when
Offers ideas and information

15. Determine People to Invite: Key considerations: are...
Need for: diverse perspectives - diverse knowledge - skills and abilities - diverse representation (ligitimacy) necessary to impliment solutions - authority and influence OR Need
Create a plan - Determine people to invite - Plan the place - Clarify the meeting processes - Assign responsibility and progress
Offers ideas and information
Drafts meeting minutes

16. Assign Responsibility for Progress at the end of the meeting
Summarize key points and decisions - Clarify action items
A decision by the group: Voting by majority - Group consensus - A decision by the leader: Gathers input individually - Calls meeting for input
You don't have time to prepare - A phone call or email work as well - The issue has already been decided
Review key points and decisions - Itemize action items for next meeting(s) - Propose date of next meeting

17. Expert
Contributes specialized knowledge
A decision by the group: Voting by majority - Group consensus - A decision by the leader: Gathers input individually - Calls meeting for input
Begin on time - Allow time for introductions - Hold a brief introductory discussion - Clarify agenda - objectives and outcomes - Est. ground rules - Follow the agenda - Encourage participation - 'substantive conflict' - 'roundrobin process'.
Guides group processes

18. Meetings are important settings for...
Creating and aligning visions - goals - roles - proposals
Purpose and objectives of the meeting - Topics for discussion - Discussion leader for each topic - Time allotment for each topic - Necessary atendee preparations
Summarize key points and decisions - Clarify action items
Create a plan - Determine people to invite - Plan the place - Clarify the meeting processes - Assign responsibility and progress

19. Meetings are valuable when they...
Clarify shared visions - goals - roles - establish norms that empower individuals to contribute when working on their own
Room location: Consider 'ownership' and convenience - Room size - Seating arrangement - Necessary equipment
You don't have time to prepare - A phone call or email work as well - The issue has already been decided
Email notification and reminder

20. Develop an action and communication plan
Drafts meeting minutes
Clarify shared visions - goals - roles - establish norms that empower individuals to contribute when working on their own
What needs to be done - by whom - and by when
You don't have time to prepare - A phone call or email work as well - The issue has already been decided

21. Leader
What needs to be done - by whom - and by when
Purpose and objectives of the meeting - Topics for discussion - Discussion leader for each topic - Time allotment for each topic - Necessary atendee preparations
Responsible for follow-up
Begin on time - Allow time for introductions - Hold a brief introductory discussion - Clarify agenda - objectives and outcomes - Est. ground rules - Follow the agenda - Encourage participation - 'substantive conflict' - 'roundrobin process'.

22. Scribe
Offers ideas and information
Review key points and decisions - Itemize action items for next meeting(s) - Propose date of next meeting
Drafts meeting minutes
Leader - Facilitator - Scribe - Contributor - Expert

23. Clarify Meeting Processes