Test your basic knowledge |

Meeting Management

Instructions:

Answer 23 questions in 15 minutes.
If you are not ready to take this test, you can study here.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.

1. Steps in preparing for a meeting
Create a plan - Determine people to invite - Plan the place - Clarify the meeting processes - Assign responsibility and progress
What needs to be done - by whom - and by when
Begin on time - Allow time for introductions - Hold a brief introductory discussion - Clarify agenda - objectives and outcomes - Est. ground rules - Follow the agenda - Encourage participation - 'substantive conflict' - 'roundrobin process'.
Guides group processes

2. Determine Roles People Play
Room location: Consider 'ownership' and convenience - Room size - Seating arrangement - Necessary equipment
Leader - Facilitator - Scribe - Contributor - Expert
Guides group processes
Exercising influence

3. Leader
Drafts meeting minutes
You don't have time to prepare - A phone call or email work as well - The issue has already been decided
Responsible for follow-up
Email notification and reminder

4. Plan the Place

5. Create a follow-up memo/minutes
Exercising influence
Responsible for follow-up
Review key points and decisions - Itemize action items for next meeting(s) - Propose date of next meeting
You don't have time to prepare - A phone call or email work as well - The issue has already been decided

6. Meetings are important settings for...
Creating and aligning visions - goals - roles - proposals
Summarize key points and decisions - Clarify action items
Create a plan - Determine people to invite - Plan the place - Clarify the meeting processes - Assign responsibility and progress
Review key points and decisions - Itemize action items for next meeting(s) - Propose date of next meeting

7. Contributor
Responsible for follow-up
Exercising influence
Offers ideas and information
People are late or leave early - People dominate the discussion - The group gets stuck - The group falls silent or is distracted - Participants are avoiding key issues - The group keeps repeating itself - Conflicts arise

8. Meetings are a context for...
Begin on time - Allow time for introductions - Hold a brief introductory discussion - Clarify agenda - objectives and outcomes - Est. ground rules - Follow the agenda - Encourage participation - 'substantive conflict' - 'roundrobin process'.
Responsible for follow-up
Purpose and objectives of the meeting - Topics for discussion - Discussion leader for each topic - Time allotment for each topic - Necessary atendee preparations
Exercising influence

9. It's better not to hold a meeting if...

10. Create a Plan (agenda) - An outline of the meeting includes...
Drafts meeting minutes
Purpose and objectives of the meeting - Topics for discussion - Discussion leader for each topic - Time allotment for each topic - Necessary atendee preparations
Summarize key points and decisions - Clarify action items
Email notification and reminder

11. Clarify Decisions Rights
Guides group processes
Exercising influence
A decision by the group: Voting by majority - Group consensus - A decision by the leader: Gathers input individually - Calls meeting for input
Begin on time - Allow time for introductions - Hold a brief introductory discussion - Clarify agenda - objectives and outcomes - Est. ground rules - Follow the agenda - Encourage participation - 'substantive conflict' - 'roundrobin process'.

12. Assign Responsibility for Progress at the end of the meeting
Guides group processes
Responsible for follow-up
Summarize key points and decisions - Clarify action items
Review key points and decisions - Itemize action items for next meeting(s) - Propose date of next meeting

13. Expert
Begin on time - Allow time for introductions - Hold a brief introductory discussion - Clarify agenda - objectives and outcomes - Est. ground rules - Follow the agenda - Encourage participation - 'substantive conflict' - 'roundrobin process'.
Responsible for follow-up
Contributes specialized knowledge
Create a plan - Determine people to invite - Plan the place - Clarify the meeting processes - Assign responsibility and progress

14. When BAD things happen to good meetings
People are late or leave early - People dominate the discussion - The group gets stuck - The group falls silent or is distracted - Participants are avoiding key issues - The group keeps repeating itself - Conflicts arise
Guides group processes
Contributes specialized knowledge
Begin on time - Allow time for introductions - Hold a brief introductory discussion - Clarify agenda - objectives and outcomes - Est. ground rules - Follow the agenda - Encourage participation - 'substantive conflict' - 'roundrobin process'.

15. Call a meeting when you...
Clarify shared visions - goals - roles - establish norms that empower individuals to contribute when working on their own
Need entire group to provide information - Want participation in decision making - Are dealing with problems that need input
Guides group processes
Responsible for follow-up

16. Create a Plan (agenda): Also send...
Room location: Consider 'ownership' and convenience - Room size - Seating arrangement - Necessary equipment
You don't have time to prepare - A phone call or email work as well - The issue has already been decided
Email notification and reminder
Responsible for follow-up

17. Scribe
Room location: Consider 'ownership' and convenience - Room size - Seating arrangement - Necessary equipment
Responsible for follow-up
Create a plan - Determine people to invite - Plan the place - Clarify the meeting processes - Assign responsibility and progress
Drafts meeting minutes

18. Facilitator
Contributes specialized knowledge
Guides group processes
Email notification and reminder
Leader - Facilitator - Scribe - Contributor - Expert

19. Meetings are valuable when they...
Review key points and decisions - Itemize action items for next meeting(s) - Propose date of next meeting
Responsible for follow-up
Clarify shared visions - goals - roles - establish norms that empower individuals to contribute when working on their own
Offers ideas and information

20. Meetings are destructive when...
You don't have time to prepare - A phone call or email work as well - The issue has already been decided
Guides group processes
Exercising influence
Ambiguity fosters frustration - conflict - withdrawl - poor performance

21. Determine People to Invite: Key considerations: are...
Need for: diverse perspectives - diverse knowledge - skills and abilities - diverse representation (ligitimacy) necessary to impliment solutions - authority and influence OR Need
Email notification and reminder
Creating and aligning visions - goals - roles - proposals
Review key points and decisions - Itemize action items for next meeting(s) - Propose date of next meeting

22. Clarify Meeting Processes

23. Develop an action and communication plan
What needs to be done - by whom - and by when
Contributes specialized knowledge
Offers ideas and information
Summarize key points and decisions - Clarify action items