SUBJECTS
|
BROWSE
|
CAREER CENTER
|
POPULAR
|
JOIN
|
LOGIN
Business Skills
|
Soft Skills
|
Basic Literacy
|
Certifications
About
|
Help
|
Privacy
|
Terms
|
Email
Search
Test your basic knowledge |
Meeting Management
Start Test
Study First
Subject
:
business-skills
Instructions:
Answer 23 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Steps in preparing for a meeting
Create a plan - Determine people to invite - Plan the place - Clarify the meeting processes - Assign responsibility and progress
Offers ideas and information
Drafts meeting minutes
Clarify shared visions - goals - roles - establish norms that empower individuals to contribute when working on their own
2. Contributor
Offers ideas and information
Create a plan - Determine people to invite - Plan the place - Clarify the meeting processes - Assign responsibility and progress
Ambiguity fosters frustration - conflict - withdrawl - poor performance
You don't have time to prepare - A phone call or email work as well - The issue has already been decided
3. Scribe
Summarize key points and decisions - Clarify action items
Purpose and objectives of the meeting - Topics for discussion - Discussion leader for each topic - Time allotment for each topic - Necessary atendee preparations
Drafts meeting minutes
Room location: Consider 'ownership' and convenience - Room size - Seating arrangement - Necessary equipment
4. Meetings are valuable when they...
Offers ideas and information
Need entire group to provide information - Want participation in decision making - Are dealing with problems that need input
Clarify shared visions - goals - roles - establish norms that empower individuals to contribute when working on their own
People are late or leave early - People dominate the discussion - The group gets stuck - The group falls silent or is distracted - Participants are avoiding key issues - The group keeps repeating itself - Conflicts arise
5. Call a meeting when you...
Email notification and reminder
Clarify shared visions - goals - roles - establish norms that empower individuals to contribute when working on their own
Ambiguity fosters frustration - conflict - withdrawl - poor performance
Need entire group to provide information - Want participation in decision making - Are dealing with problems that need input
6. Leader
Responsible for follow-up
Review key points and decisions - Itemize action items for next meeting(s) - Propose date of next meeting
Ambiguity fosters frustration - conflict - withdrawl - poor performance
Create a plan - Determine people to invite - Plan the place - Clarify the meeting processes - Assign responsibility and progress
7. It's better not to hold a meeting if...
Warning
: Invalid argument supplied for foreach() in
/var/www/html/basicversity.com/show_quiz.php
on line
183
8. Facilitator
Responsible for follow-up
You don't have time to prepare - A phone call or email work as well - The issue has already been decided
Guides group processes
Summarize key points and decisions - Clarify action items
9. When BAD things happen to good meetings
Need for: diverse perspectives - diverse knowledge - skills and abilities - diverse representation (ligitimacy) necessary to impliment solutions - authority and influence OR Need
Guides group processes
Ambiguity fosters frustration - conflict - withdrawl - poor performance
People are late or leave early - People dominate the discussion - The group gets stuck - The group falls silent or is distracted - Participants are avoiding key issues - The group keeps repeating itself - Conflicts arise
10. Determine People to Invite: Key considerations: are...
A decision by the group: Voting by majority - Group consensus - A decision by the leader: Gathers input individually - Calls meeting for input
Summarize key points and decisions - Clarify action items
Need for: diverse perspectives - diverse knowledge - skills and abilities - diverse representation (ligitimacy) necessary to impliment solutions - authority and influence OR Need
Create a plan - Determine people to invite - Plan the place - Clarify the meeting processes - Assign responsibility and progress
11. Clarify Decisions Rights
Begin on time - Allow time for introductions - Hold a brief introductory discussion - Clarify agenda - objectives and outcomes - Est. ground rules - Follow the agenda - Encourage participation - 'substantive conflict' - 'roundrobin process'.
Contributes specialized knowledge
Need for: diverse perspectives - diverse knowledge - skills and abilities - diverse representation (ligitimacy) necessary to impliment solutions - authority and influence OR Need
A decision by the group: Voting by majority - Group consensus - A decision by the leader: Gathers input individually - Calls meeting for input
12. Create a Plan (agenda): Also send...
Email notification and reminder
Leader - Facilitator - Scribe - Contributor - Expert
Need entire group to provide information - Want participation in decision making - Are dealing with problems that need input
Contributes specialized knowledge
13. Plan the Place
Warning
: Invalid argument supplied for foreach() in
/var/www/html/basicversity.com/show_quiz.php
on line
183
14. Meetings are destructive when...
Create a plan - Determine people to invite - Plan the place - Clarify the meeting processes - Assign responsibility and progress
People are late or leave early - People dominate the discussion - The group gets stuck - The group falls silent or is distracted - Participants are avoiding key issues - The group keeps repeating itself - Conflicts arise
Email notification and reminder
Ambiguity fosters frustration - conflict - withdrawl - poor performance
15. Develop an action and communication plan
Creating and aligning visions - goals - roles - proposals
A decision by the group: Voting by majority - Group consensus - A decision by the leader: Gathers input individually - Calls meeting for input
Clarify shared visions - goals - roles - establish norms that empower individuals to contribute when working on their own
What needs to be done - by whom - and by when
16. Clarify Meeting Processes
Warning
: Invalid argument supplied for foreach() in
/var/www/html/basicversity.com/show_quiz.php
on line
183
17. Determine Roles People Play
You don't have time to prepare - A phone call or email work as well - The issue has already been decided
Guides group processes
Creating and aligning visions - goals - roles - proposals
Leader - Facilitator - Scribe - Contributor - Expert
18. Meetings are important settings for...
Ambiguity fosters frustration - conflict - withdrawl - poor performance
Creating and aligning visions - goals - roles - proposals
Exercising influence
Leader - Facilitator - Scribe - Contributor - Expert
19. Assign Responsibility for Progress at the end of the meeting
Summarize key points and decisions - Clarify action items
Create a plan - Determine people to invite - Plan the place - Clarify the meeting processes - Assign responsibility and progress
Leader - Facilitator - Scribe - Contributor - Expert
Contributes specialized knowledge
20. Create a follow-up memo/minutes
Leader - Facilitator - Scribe - Contributor - Expert
Contributes specialized knowledge
Review key points and decisions - Itemize action items for next meeting(s) - Propose date of next meeting
Exercising influence
21. Create a Plan (agenda) - An outline of the meeting includes...
Creating and aligning visions - goals - roles - proposals
Purpose and objectives of the meeting - Topics for discussion - Discussion leader for each topic - Time allotment for each topic - Necessary atendee preparations
What needs to be done - by whom - and by when
Begin on time - Allow time for introductions - Hold a brief introductory discussion - Clarify agenda - objectives and outcomes - Est. ground rules - Follow the agenda - Encourage participation - 'substantive conflict' - 'roundrobin process'.
22. Expert
Clarify shared visions - goals - roles - establish norms that empower individuals to contribute when working on their own
Contributes specialized knowledge
What needs to be done - by whom - and by when
Need entire group to provide information - Want participation in decision making - Are dealing with problems that need input
23. Meetings are a context for...
Summarize key points and decisions - Clarify action items
Email notification and reminder
Exercising influence
Offers ideas and information