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Meeting Management

Instructions:

Answer 23 questions in 15 minutes.
If you are not ready to take this test, you can study here.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.

1. When BAD things happen to good meetings
People are late or leave early - People dominate the discussion - The group gets stuck - The group falls silent or is distracted - Participants are avoiding key issues - The group keeps repeating itself - Conflicts arise
Ambiguity fosters frustration - conflict - withdrawl - poor performance
Guides group processes
Creating and aligning visions - goals - roles - proposals

2. Create a follow-up memo/minutes
Need entire group to provide information - Want participation in decision making - Are dealing with problems that need input
Ambiguity fosters frustration - conflict - withdrawl - poor performance
Review key points and decisions - Itemize action items for next meeting(s) - Propose date of next meeting
Begin on time - Allow time for introductions - Hold a brief introductory discussion - Clarify agenda - objectives and outcomes - Est. ground rules - Follow the agenda - Encourage participation - 'substantive conflict' - 'roundrobin process'.

3. Develop an action and communication plan
Purpose and objectives of the meeting - Topics for discussion - Discussion leader for each topic - Time allotment for each topic - Necessary atendee preparations
What needs to be done - by whom - and by when
Drafts meeting minutes
Review key points and decisions - Itemize action items for next meeting(s) - Propose date of next meeting

4. Leader
Leader - Facilitator - Scribe - Contributor - Expert
Need for: diverse perspectives - diverse knowledge - skills and abilities - diverse representation (ligitimacy) necessary to impliment solutions - authority and influence OR Need
Responsible for follow-up
Guides group processes

5. Contributor
Summarize key points and decisions - Clarify action items
Offers ideas and information
Email notification and reminder
Purpose and objectives of the meeting - Topics for discussion - Discussion leader for each topic - Time allotment for each topic - Necessary atendee preparations

6. It's better not to hold a meeting if...

7. Facilitator
Guides group processes
Need for: diverse perspectives - diverse knowledge - skills and abilities - diverse representation (ligitimacy) necessary to impliment solutions - authority and influence OR Need
What needs to be done - by whom - and by when
Need entire group to provide information - Want participation in decision making - Are dealing with problems that need input

8. Create a Plan (agenda) - An outline of the meeting includes...
You don't have time to prepare - A phone call or email work as well - The issue has already been decided
People are late or leave early - People dominate the discussion - The group gets stuck - The group falls silent or is distracted - Participants are avoiding key issues - The group keeps repeating itself - Conflicts arise
Contributes specialized knowledge
Purpose and objectives of the meeting - Topics for discussion - Discussion leader for each topic - Time allotment for each topic - Necessary atendee preparations

9. Meetings are destructive when...
Ambiguity fosters frustration - conflict - withdrawl - poor performance
What needs to be done - by whom - and by when
Drafts meeting minutes
Purpose and objectives of the meeting - Topics for discussion - Discussion leader for each topic - Time allotment for each topic - Necessary atendee preparations

10. Clarify Meeting Processes

11. Create a Plan (agenda): Also send...
Guides group processes
You don't have time to prepare - A phone call or email work as well - The issue has already been decided
A decision by the group: Voting by majority - Group consensus - A decision by the leader: Gathers input individually - Calls meeting for input
Email notification and reminder

12. Plan the Place

13. Meetings are valuable when they...
Leader - Facilitator - Scribe - Contributor - Expert
Clarify shared visions - goals - roles - establish norms that empower individuals to contribute when working on their own
Responsible for follow-up
Contributes specialized knowledge

14. Steps in preparing for a meeting
Offers ideas and information
Leader - Facilitator - Scribe - Contributor - Expert
Create a plan - Determine people to invite - Plan the place - Clarify the meeting processes - Assign responsibility and progress
Creating and aligning visions - goals - roles - proposals

15. Determine Roles People Play
Create a plan - Determine people to invite - Plan the place - Clarify the meeting processes - Assign responsibility and progress
Clarify shared visions - goals - roles - establish norms that empower individuals to contribute when working on their own
Leader - Facilitator - Scribe - Contributor - Expert
Need entire group to provide information - Want participation in decision making - Are dealing with problems that need input

16. Assign Responsibility for Progress at the end of the meeting
Ambiguity fosters frustration - conflict - withdrawl - poor performance
Email notification and reminder
Summarize key points and decisions - Clarify action items
Need for: diverse perspectives - diverse knowledge - skills and abilities - diverse representation (ligitimacy) necessary to impliment solutions - authority and influence OR Need

17. Expert
People are late or leave early - People dominate the discussion - The group gets stuck - The group falls silent or is distracted - Participants are avoiding key issues - The group keeps repeating itself - Conflicts arise
Need entire group to provide information - Want participation in decision making - Are dealing with problems that need input
Contributes specialized knowledge
Purpose and objectives of the meeting - Topics for discussion - Discussion leader for each topic - Time allotment for each topic - Necessary atendee preparations

18. Call a meeting when you...
Email notification and reminder
Ambiguity fosters frustration - conflict - withdrawl - poor performance
People are late or leave early - People dominate the discussion - The group gets stuck - The group falls silent or is distracted - Participants are avoiding key issues - The group keeps repeating itself - Conflicts arise
Need entire group to provide information - Want participation in decision making - Are dealing with problems that need input

19. Meetings are a context for...
Responsible for follow-up
Need entire group to provide information - Want participation in decision making - Are dealing with problems that need input
Contributes specialized knowledge
Exercising influence

20. Determine People to Invite: Key considerations: are...
You don't have time to prepare - A phone call or email work as well - The issue has already been decided
Need for: diverse perspectives - diverse knowledge - skills and abilities - diverse representation (ligitimacy) necessary to impliment solutions - authority and influence OR Need
Guides group processes
Leader - Facilitator - Scribe - Contributor - Expert

21. Meetings are important settings for...
Responsible for follow-up
Creating and aligning visions - goals - roles - proposals
Summarize key points and decisions - Clarify action items
Ambiguity fosters frustration - conflict - withdrawl - poor performance

22. Clarify Decisions Rights
You don't have time to prepare - A phone call or email work as well - The issue has already been decided
Leader - Facilitator - Scribe - Contributor - Expert
What needs to be done - by whom - and by when
A decision by the group: Voting by majority - Group consensus - A decision by the leader: Gathers input individually - Calls meeting for input

23. Scribe
Drafts meeting minutes
You don't have time to prepare - A phone call or email work as well - The issue has already been decided
Review key points and decisions - Itemize action items for next meeting(s) - Propose date of next meeting
People are late or leave early - People dominate the discussion - The group gets stuck - The group falls silent or is distracted - Participants are avoiding key issues - The group keeps repeating itself - Conflicts arise