Test your basic knowledge |

Meeting Management

Instructions:

Answer 23 questions in 15 minutes.
If you are not ready to take this test, you can study here.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.

1. It's better not to hold a meeting if...

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2. Create a Plan (agenda) - An outline of the meeting includes...
Email notification and reminder
Leader - Facilitator - Scribe - Contributor - Expert
Purpose and objectives of the meeting - Topics for discussion - Discussion leader for each topic - Time allotment for each topic - Necessary atendee preparations
What needs to be done - by whom - and by when

3. Clarify Meeting Processes

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4. Scribe
Ambiguity fosters frustration - conflict - withdrawl - poor performance
A decision by the group: Voting by majority - Group consensus - A decision by the leader: Gathers input individually - Calls meeting for input
Drafts meeting minutes
Email notification and reminder

5. Develop an action and communication plan
Leader - Facilitator - Scribe - Contributor - Expert
Clarify shared visions - goals - roles - establish norms that empower individuals to contribute when working on their own
Offers ideas and information
What needs to be done - by whom - and by when

6. Meetings are a context for...
A decision by the group: Voting by majority - Group consensus - A decision by the leader: Gathers input individually - Calls meeting for input
Exercising influence
Clarify shared visions - goals - roles - establish norms that empower individuals to contribute when working on their own
Room location: Consider 'ownership' and convenience - Room size - Seating arrangement - Necessary equipment

7. Determine Roles People Play
Begin on time - Allow time for introductions - Hold a brief introductory discussion - Clarify agenda - objectives and outcomes - Est. ground rules - Follow the agenda - Encourage participation - 'substantive conflict' - 'roundrobin process'.
Need for: diverse perspectives - diverse knowledge - skills and abilities - diverse representation (ligitimacy) necessary to impliment solutions - authority and influence OR Need
Drafts meeting minutes
Leader - Facilitator - Scribe - Contributor - Expert

8. Expert
Room location: Consider 'ownership' and convenience - Room size - Seating arrangement - Necessary equipment
Need entire group to provide information - Want participation in decision making - Are dealing with problems that need input
Review key points and decisions - Itemize action items for next meeting(s) - Propose date of next meeting
Contributes specialized knowledge

9. Clarify Decisions Rights
Need entire group to provide information - Want participation in decision making - Are dealing with problems that need input
A decision by the group: Voting by majority - Group consensus - A decision by the leader: Gathers input individually - Calls meeting for input
Leader - Facilitator - Scribe - Contributor - Expert
Room location: Consider 'ownership' and convenience - Room size - Seating arrangement - Necessary equipment

10. Create a follow-up memo/minutes
Review key points and decisions - Itemize action items for next meeting(s) - Propose date of next meeting
Guides group processes
Purpose and objectives of the meeting - Topics for discussion - Discussion leader for each topic - Time allotment for each topic - Necessary atendee preparations
What needs to be done - by whom - and by when

11. Steps in preparing for a meeting
A decision by the group: Voting by majority - Group consensus - A decision by the leader: Gathers input individually - Calls meeting for input
Create a plan - Determine people to invite - Plan the place - Clarify the meeting processes - Assign responsibility and progress
Email notification and reminder
People are late or leave early - People dominate the discussion - The group gets stuck - The group falls silent or is distracted - Participants are avoiding key issues - The group keeps repeating itself - Conflicts arise

12. When BAD things happen to good meetings
Ambiguity fosters frustration - conflict - withdrawl - poor performance
Drafts meeting minutes
Creating and aligning visions - goals - roles - proposals
People are late or leave early - People dominate the discussion - The group gets stuck - The group falls silent or is distracted - Participants are avoiding key issues - The group keeps repeating itself - Conflicts arise

13. Meetings are valuable when they...
Exercising influence
Leader - Facilitator - Scribe - Contributor - Expert
People are late or leave early - People dominate the discussion - The group gets stuck - The group falls silent or is distracted - Participants are avoiding key issues - The group keeps repeating itself - Conflicts arise
Clarify shared visions - goals - roles - establish norms that empower individuals to contribute when working on their own

14. Call a meeting when you...
Leader - Facilitator - Scribe - Contributor - Expert
Need entire group to provide information - Want participation in decision making - Are dealing with problems that need input
What needs to be done - by whom - and by when
Exercising influence

15. Meetings are destructive when...
Summarize key points and decisions - Clarify action items
People are late or leave early - People dominate the discussion - The group gets stuck - The group falls silent or is distracted - Participants are avoiding key issues - The group keeps repeating itself - Conflicts arise
Need for: diverse perspectives - diverse knowledge - skills and abilities - diverse representation (ligitimacy) necessary to impliment solutions - authority and influence OR Need
Ambiguity fosters frustration - conflict - withdrawl - poor performance

16. Meetings are important settings for...
Creating and aligning visions - goals - roles - proposals
Begin on time - Allow time for introductions - Hold a brief introductory discussion - Clarify agenda - objectives and outcomes - Est. ground rules - Follow the agenda - Encourage participation - 'substantive conflict' - 'roundrobin process'.
Drafts meeting minutes
Clarify shared visions - goals - roles - establish norms that empower individuals to contribute when working on their own

17. Plan the Place

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18. Determine People to Invite: Key considerations: are...
Guides group processes
Responsible for follow-up
Need for: diverse perspectives - diverse knowledge - skills and abilities - diverse representation (ligitimacy) necessary to impliment solutions - authority and influence OR Need
Drafts meeting minutes

19. Contributor
Need entire group to provide information - Want participation in decision making - Are dealing with problems that need input
Begin on time - Allow time for introductions - Hold a brief introductory discussion - Clarify agenda - objectives and outcomes - Est. ground rules - Follow the agenda - Encourage participation - 'substantive conflict' - 'roundrobin process'.
Creating and aligning visions - goals - roles - proposals
Offers ideas and information

20. Leader
Exercising influence
Need entire group to provide information - Want participation in decision making - Are dealing with problems that need input
Responsible for follow-up
Begin on time - Allow time for introductions - Hold a brief introductory discussion - Clarify agenda - objectives and outcomes - Est. ground rules - Follow the agenda - Encourage participation - 'substantive conflict' - 'roundrobin process'.

21. Facilitator
A decision by the group: Voting by majority - Group consensus - A decision by the leader: Gathers input individually - Calls meeting for input
Need entire group to provide information - Want participation in decision making - Are dealing with problems that need input
Guides group processes
Room location: Consider 'ownership' and convenience - Room size - Seating arrangement - Necessary equipment

22. Assign Responsibility for Progress at the end of the meeting
Review key points and decisions - Itemize action items for next meeting(s) - Propose date of next meeting
Need entire group to provide information - Want participation in decision making - Are dealing with problems that need input
Responsible for follow-up
Summarize key points and decisions - Clarify action items

23. Create a Plan (agenda): Also send...
Leader - Facilitator - Scribe - Contributor - Expert
Room location: Consider 'ownership' and convenience - Room size - Seating arrangement - Necessary equipment
Email notification and reminder
Purpose and objectives of the meeting - Topics for discussion - Discussion leader for each topic - Time allotment for each topic - Necessary atendee preparations