Test your basic knowledge |

Meeting Management

Instructions:

Answer 23 questions in 15 minutes.
If you are not ready to take this test, you can study here.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.

1. Scribe
Offers ideas and information
Summarize key points and decisions - Clarify action items
Drafts meeting minutes
People are late or leave early - People dominate the discussion - The group gets stuck - The group falls silent or is distracted - Participants are avoiding key issues - The group keeps repeating itself - Conflicts arise

2. Contributor
Offers ideas and information
Clarify shared visions - goals - roles - establish norms that empower individuals to contribute when working on their own
Guides group processes
Begin on time - Allow time for introductions - Hold a brief introductory discussion - Clarify agenda - objectives and outcomes - Est. ground rules - Follow the agenda - Encourage participation - 'substantive conflict' - 'roundrobin process'.

3. Expert
Purpose and objectives of the meeting - Topics for discussion - Discussion leader for each topic - Time allotment for each topic - Necessary atendee preparations
Need for: diverse perspectives - diverse knowledge - skills and abilities - diverse representation (ligitimacy) necessary to impliment solutions - authority and influence OR Need
Clarify shared visions - goals - roles - establish norms that empower individuals to contribute when working on their own
Contributes specialized knowledge

4. Determine Roles People Play
Clarify shared visions - goals - roles - establish norms that empower individuals to contribute when working on their own
Review key points and decisions - Itemize action items for next meeting(s) - Propose date of next meeting
Ambiguity fosters frustration - conflict - withdrawl - poor performance
Leader - Facilitator - Scribe - Contributor - Expert

5. Clarify Meeting Processes

6. When BAD things happen to good meetings
Need for: diverse perspectives - diverse knowledge - skills and abilities - diverse representation (ligitimacy) necessary to impliment solutions - authority and influence OR Need
Leader - Facilitator - Scribe - Contributor - Expert
Summarize key points and decisions - Clarify action items
People are late or leave early - People dominate the discussion - The group gets stuck - The group falls silent or is distracted - Participants are avoiding key issues - The group keeps repeating itself - Conflicts arise

7. Create a Plan (agenda) - An outline of the meeting includes...
Room location: Consider 'ownership' and convenience - Room size - Seating arrangement - Necessary equipment
Email notification and reminder
Clarify shared visions - goals - roles - establish norms that empower individuals to contribute when working on their own
Purpose and objectives of the meeting - Topics for discussion - Discussion leader for each topic - Time allotment for each topic - Necessary atendee preparations

8. Plan the Place

9. It's better not to hold a meeting if...

10. Call a meeting when you...
Need entire group to provide information - Want participation in decision making - Are dealing with problems that need input
Email notification and reminder
Responsible for follow-up
Clarify shared visions - goals - roles - establish norms that empower individuals to contribute when working on their own

11. Assign Responsibility for Progress at the end of the meeting
Offers ideas and information
Summarize key points and decisions - Clarify action items
Clarify shared visions - goals - roles - establish norms that empower individuals to contribute when working on their own
Responsible for follow-up

12. Steps in preparing for a meeting
Review key points and decisions - Itemize action items for next meeting(s) - Propose date of next meeting
Create a plan - Determine people to invite - Plan the place - Clarify the meeting processes - Assign responsibility and progress
Ambiguity fosters frustration - conflict - withdrawl - poor performance
Need entire group to provide information - Want participation in decision making - Are dealing with problems that need input

13. Create a Plan (agenda): Also send...
Review key points and decisions - Itemize action items for next meeting(s) - Propose date of next meeting
Clarify shared visions - goals - roles - establish norms that empower individuals to contribute when working on their own
Email notification and reminder
Contributes specialized knowledge

14. Meetings are destructive when...
Need entire group to provide information - Want participation in decision making - Are dealing with problems that need input
Room location: Consider 'ownership' and convenience - Room size - Seating arrangement - Necessary equipment
Begin on time - Allow time for introductions - Hold a brief introductory discussion - Clarify agenda - objectives and outcomes - Est. ground rules - Follow the agenda - Encourage participation - 'substantive conflict' - 'roundrobin process'.
Ambiguity fosters frustration - conflict - withdrawl - poor performance

15. Meetings are a context for...
Need for: diverse perspectives - diverse knowledge - skills and abilities - diverse representation (ligitimacy) necessary to impliment solutions - authority and influence OR Need
Responsible for follow-up
Begin on time - Allow time for introductions - Hold a brief introductory discussion - Clarify agenda - objectives and outcomes - Est. ground rules - Follow the agenda - Encourage participation - 'substantive conflict' - 'roundrobin process'.
Exercising influence

16. Develop an action and communication plan
Create a plan - Determine people to invite - Plan the place - Clarify the meeting processes - Assign responsibility and progress
Room location: Consider 'ownership' and convenience - Room size - Seating arrangement - Necessary equipment
What needs to be done - by whom - and by when
Review key points and decisions - Itemize action items for next meeting(s) - Propose date of next meeting

17. Facilitator
Leader - Facilitator - Scribe - Contributor - Expert
Guides group processes
Email notification and reminder
A decision by the group: Voting by majority - Group consensus - A decision by the leader: Gathers input individually - Calls meeting for input

18. Clarify Decisions Rights
Summarize key points and decisions - Clarify action items
Review key points and decisions - Itemize action items for next meeting(s) - Propose date of next meeting
Drafts meeting minutes
A decision by the group: Voting by majority - Group consensus - A decision by the leader: Gathers input individually - Calls meeting for input

19. Leader
Begin on time - Allow time for introductions - Hold a brief introductory discussion - Clarify agenda - objectives and outcomes - Est. ground rules - Follow the agenda - Encourage participation - 'substantive conflict' - 'roundrobin process'.
Responsible for follow-up
Purpose and objectives of the meeting - Topics for discussion - Discussion leader for each topic - Time allotment for each topic - Necessary atendee preparations
Offers ideas and information

20. Meetings are important settings for...
People are late or leave early - People dominate the discussion - The group gets stuck - The group falls silent or is distracted - Participants are avoiding key issues - The group keeps repeating itself - Conflicts arise
Leader - Facilitator - Scribe - Contributor - Expert
Responsible for follow-up
Creating and aligning visions - goals - roles - proposals

21. Determine People to Invite: Key considerations: are...
You don't have time to prepare - A phone call or email work as well - The issue has already been decided
Purpose and objectives of the meeting - Topics for discussion - Discussion leader for each topic - Time allotment for each topic - Necessary atendee preparations
Drafts meeting minutes
Need for: diverse perspectives - diverse knowledge - skills and abilities - diverse representation (ligitimacy) necessary to impliment solutions - authority and influence OR Need

22. Meetings are valuable when they...
Guides group processes
Clarify shared visions - goals - roles - establish norms that empower individuals to contribute when working on their own
Review key points and decisions - Itemize action items for next meeting(s) - Propose date of next meeting
Contributes specialized knowledge

23. Create a follow-up memo/minutes
People are late or leave early - People dominate the discussion - The group gets stuck - The group falls silent or is distracted - Participants are avoiding key issues - The group keeps repeating itself - Conflicts arise
Review key points and decisions - Itemize action items for next meeting(s) - Propose date of next meeting
Offers ideas and information
Exercising influence