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Test your basic knowledge |
Meeting Management
Start Test
Study First
Subject
:
business-skills
Instructions:
Answer 23 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Meetings are important settings for...
Responsible for follow-up
Guides group processes
Summarize key points and decisions - Clarify action items
Creating and aligning visions - goals - roles - proposals
2. When BAD things happen to good meetings
You don't have time to prepare - A phone call or email work as well - The issue has already been decided
Summarize key points and decisions - Clarify action items
People are late or leave early - People dominate the discussion - The group gets stuck - The group falls silent or is distracted - Participants are avoiding key issues - The group keeps repeating itself - Conflicts arise
Exercising influence
3. Create a Plan (agenda) - An outline of the meeting includes...
Purpose and objectives of the meeting - Topics for discussion - Discussion leader for each topic - Time allotment for each topic - Necessary atendee preparations
Contributes specialized knowledge
Begin on time - Allow time for introductions - Hold a brief introductory discussion - Clarify agenda - objectives and outcomes - Est. ground rules - Follow the agenda - Encourage participation - 'substantive conflict' - 'roundrobin process'.
Creating and aligning visions - goals - roles - proposals
4. Create a Plan (agenda): Also send...
Email notification and reminder
People are late or leave early - People dominate the discussion - The group gets stuck - The group falls silent or is distracted - Participants are avoiding key issues - The group keeps repeating itself - Conflicts arise
Creating and aligning visions - goals - roles - proposals
Drafts meeting minutes
5. Leader
Responsible for follow-up
Contributes specialized knowledge
You don't have time to prepare - A phone call or email work as well - The issue has already been decided
Clarify shared visions - goals - roles - establish norms that empower individuals to contribute when working on their own
6. Meetings are destructive when...
Summarize key points and decisions - Clarify action items
A decision by the group: Voting by majority - Group consensus - A decision by the leader: Gathers input individually - Calls meeting for input
Offers ideas and information
Ambiguity fosters frustration - conflict - withdrawl - poor performance
7. Develop an action and communication plan
Clarify shared visions - goals - roles - establish norms that empower individuals to contribute when working on their own
Offers ideas and information
What needs to be done - by whom - and by when
Creating and aligning visions - goals - roles - proposals
8. Meetings are valuable when they...
Responsible for follow-up
Email notification and reminder
Offers ideas and information
Clarify shared visions - goals - roles - establish norms that empower individuals to contribute when working on their own
9. Clarify Meeting Processes
10. Contributor
Need entire group to provide information - Want participation in decision making - Are dealing with problems that need input
Offers ideas and information
A decision by the group: Voting by majority - Group consensus - A decision by the leader: Gathers input individually - Calls meeting for input
Email notification and reminder
11. Meetings are a context for...
Exercising influence
Contributes specialized knowledge
Responsible for follow-up
Review key points and decisions - Itemize action items for next meeting(s) - Propose date of next meeting
12. Call a meeting when you...
Need entire group to provide information - Want participation in decision making - Are dealing with problems that need input
Begin on time - Allow time for introductions - Hold a brief introductory discussion - Clarify agenda - objectives and outcomes - Est. ground rules - Follow the agenda - Encourage participation - 'substantive conflict' - 'roundrobin process'.
Purpose and objectives of the meeting - Topics for discussion - Discussion leader for each topic - Time allotment for each topic - Necessary atendee preparations
Room location: Consider 'ownership' and convenience - Room size - Seating arrangement - Necessary equipment
13. Expert
Email notification and reminder
What needs to be done - by whom - and by when
Contributes specialized knowledge
Need entire group to provide information - Want participation in decision making - Are dealing with problems that need input
14. Determine People to Invite: Key considerations: are...
Email notification and reminder
Need for: diverse perspectives - diverse knowledge - skills and abilities - diverse representation (ligitimacy) necessary to impliment solutions - authority and influence OR Need
Ambiguity fosters frustration - conflict - withdrawl - poor performance
People are late or leave early - People dominate the discussion - The group gets stuck - The group falls silent or is distracted - Participants are avoiding key issues - The group keeps repeating itself - Conflicts arise
15. Assign Responsibility for Progress at the end of the meeting
Need entire group to provide information - Want participation in decision making - Are dealing with problems that need input
Summarize key points and decisions - Clarify action items
You don't have time to prepare - A phone call or email work as well - The issue has already been decided
Create a plan - Determine people to invite - Plan the place - Clarify the meeting processes - Assign responsibility and progress
16. Determine Roles People Play
Leader - Facilitator - Scribe - Contributor - Expert
Review key points and decisions - Itemize action items for next meeting(s) - Propose date of next meeting
Offers ideas and information
Begin on time - Allow time for introductions - Hold a brief introductory discussion - Clarify agenda - objectives and outcomes - Est. ground rules - Follow the agenda - Encourage participation - 'substantive conflict' - 'roundrobin process'.
17. Facilitator
Offers ideas and information
Exercising influence
What needs to be done - by whom - and by when
Guides group processes
18. Clarify Decisions Rights
What needs to be done - by whom - and by when
A decision by the group: Voting by majority - Group consensus - A decision by the leader: Gathers input individually - Calls meeting for input
Exercising influence
People are late or leave early - People dominate the discussion - The group gets stuck - The group falls silent or is distracted - Participants are avoiding key issues - The group keeps repeating itself - Conflicts arise
19. Create a follow-up memo/minutes
Review key points and decisions - Itemize action items for next meeting(s) - Propose date of next meeting
Begin on time - Allow time for introductions - Hold a brief introductory discussion - Clarify agenda - objectives and outcomes - Est. ground rules - Follow the agenda - Encourage participation - 'substantive conflict' - 'roundrobin process'.
Responsible for follow-up
Room location: Consider 'ownership' and convenience - Room size - Seating arrangement - Necessary equipment
20. Steps in preparing for a meeting
Guides group processes
Create a plan - Determine people to invite - Plan the place - Clarify the meeting processes - Assign responsibility and progress
Need for: diverse perspectives - diverse knowledge - skills and abilities - diverse representation (ligitimacy) necessary to impliment solutions - authority and influence OR Need
Drafts meeting minutes
21. Plan the Place
22. It's better not to hold a meeting if...
23. Scribe
Drafts meeting minutes
A decision by the group: Voting by majority - Group consensus - A decision by the leader: Gathers input individually - Calls meeting for input
Email notification and reminder
Summarize key points and decisions - Clarify action items