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Test your basic knowledge |
Meeting Management
Start Test
Study First
Subject
:
business-skills
Instructions:
Answer 23 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Meetings are a context for...
Offers ideas and information
Exercising influence
Responsible for follow-up
Guides group processes
2. Meetings are valuable when they...
Email notification and reminder
Summarize key points and decisions - Clarify action items
Responsible for follow-up
Clarify shared visions - goals - roles - establish norms that empower individuals to contribute when working on their own
3. It's better not to hold a meeting if...
4. Clarify Decisions Rights
Creating and aligning visions - goals - roles - proposals
A decision by the group: Voting by majority - Group consensus - A decision by the leader: Gathers input individually - Calls meeting for input
Purpose and objectives of the meeting - Topics for discussion - Discussion leader for each topic - Time allotment for each topic - Necessary atendee preparations
Create a plan - Determine people to invite - Plan the place - Clarify the meeting processes - Assign responsibility and progress
5. Create a Plan (agenda): Also send...
Exercising influence
Email notification and reminder
What needs to be done - by whom - and by when
Need for: diverse perspectives - diverse knowledge - skills and abilities - diverse representation (ligitimacy) necessary to impliment solutions - authority and influence OR Need
6. When BAD things happen to good meetings
Creating and aligning visions - goals - roles - proposals
Leader - Facilitator - Scribe - Contributor - Expert
Begin on time - Allow time for introductions - Hold a brief introductory discussion - Clarify agenda - objectives and outcomes - Est. ground rules - Follow the agenda - Encourage participation - 'substantive conflict' - 'roundrobin process'.
People are late or leave early - People dominate the discussion - The group gets stuck - The group falls silent or is distracted - Participants are avoiding key issues - The group keeps repeating itself - Conflicts arise
7. Contributor
Offers ideas and information
A decision by the group: Voting by majority - Group consensus - A decision by the leader: Gathers input individually - Calls meeting for input
Responsible for follow-up
Clarify shared visions - goals - roles - establish norms that empower individuals to contribute when working on their own
8. Meetings are destructive when...
Ambiguity fosters frustration - conflict - withdrawl - poor performance
Begin on time - Allow time for introductions - Hold a brief introductory discussion - Clarify agenda - objectives and outcomes - Est. ground rules - Follow the agenda - Encourage participation - 'substantive conflict' - 'roundrobin process'.
Drafts meeting minutes
Responsible for follow-up
9. Steps in preparing for a meeting
Email notification and reminder
Create a plan - Determine people to invite - Plan the place - Clarify the meeting processes - Assign responsibility and progress
Need for: diverse perspectives - diverse knowledge - skills and abilities - diverse representation (ligitimacy) necessary to impliment solutions - authority and influence OR Need
A decision by the group: Voting by majority - Group consensus - A decision by the leader: Gathers input individually - Calls meeting for input
10. Facilitator
Creating and aligning visions - goals - roles - proposals
What needs to be done - by whom - and by when
People are late or leave early - People dominate the discussion - The group gets stuck - The group falls silent or is distracted - Participants are avoiding key issues - The group keeps repeating itself - Conflicts arise
Guides group processes
11. Assign Responsibility for Progress at the end of the meeting
Summarize key points and decisions - Clarify action items
Review key points and decisions - Itemize action items for next meeting(s) - Propose date of next meeting
Clarify shared visions - goals - roles - establish norms that empower individuals to contribute when working on their own
People are late or leave early - People dominate the discussion - The group gets stuck - The group falls silent or is distracted - Participants are avoiding key issues - The group keeps repeating itself - Conflicts arise
12. Clarify Meeting Processes
13. Create a Plan (agenda) - An outline of the meeting includes...
Email notification and reminder
A decision by the group: Voting by majority - Group consensus - A decision by the leader: Gathers input individually - Calls meeting for input
Purpose and objectives of the meeting - Topics for discussion - Discussion leader for each topic - Time allotment for each topic - Necessary atendee preparations
You don't have time to prepare - A phone call or email work as well - The issue has already been decided
14. Scribe
Responsible for follow-up
Need entire group to provide information - Want participation in decision making - Are dealing with problems that need input
Drafts meeting minutes
Offers ideas and information
15. Leader
Begin on time - Allow time for introductions - Hold a brief introductory discussion - Clarify agenda - objectives and outcomes - Est. ground rules - Follow the agenda - Encourage participation - 'substantive conflict' - 'roundrobin process'.
Summarize key points and decisions - Clarify action items
Create a plan - Determine people to invite - Plan the place - Clarify the meeting processes - Assign responsibility and progress
Responsible for follow-up
16. Determine People to Invite: Key considerations: are...
Need for: diverse perspectives - diverse knowledge - skills and abilities - diverse representation (ligitimacy) necessary to impliment solutions - authority and influence OR Need
Exercising influence
What needs to be done - by whom - and by when
Guides group processes
17. Expert
People are late or leave early - People dominate the discussion - The group gets stuck - The group falls silent or is distracted - Participants are avoiding key issues - The group keeps repeating itself - Conflicts arise
Review key points and decisions - Itemize action items for next meeting(s) - Propose date of next meeting
Contributes specialized knowledge
Room location: Consider 'ownership' and convenience - Room size - Seating arrangement - Necessary equipment
18. Develop an action and communication plan
Purpose and objectives of the meeting - Topics for discussion - Discussion leader for each topic - Time allotment for each topic - Necessary atendee preparations
Need for: diverse perspectives - diverse knowledge - skills and abilities - diverse representation (ligitimacy) necessary to impliment solutions - authority and influence OR Need
Guides group processes
What needs to be done - by whom - and by when
19. Create a follow-up memo/minutes
Clarify shared visions - goals - roles - establish norms that empower individuals to contribute when working on their own
Review key points and decisions - Itemize action items for next meeting(s) - Propose date of next meeting
Responsible for follow-up
You don't have time to prepare - A phone call or email work as well - The issue has already been decided
20. Meetings are important settings for...
Creating and aligning visions - goals - roles - proposals
Room location: Consider 'ownership' and convenience - Room size - Seating arrangement - Necessary equipment
Create a plan - Determine people to invite - Plan the place - Clarify the meeting processes - Assign responsibility and progress
Responsible for follow-up
21. Call a meeting when you...
Need entire group to provide information - Want participation in decision making - Are dealing with problems that need input
Creating and aligning visions - goals - roles - proposals
Contributes specialized knowledge
Drafts meeting minutes
22. Plan the Place
23. Determine Roles People Play
Need entire group to provide information - Want participation in decision making - Are dealing with problems that need input
Contributes specialized knowledge
Drafts meeting minutes
Leader - Facilitator - Scribe - Contributor - Expert