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Test your basic knowledge |
Meeting Management
Start Test
Study First
Subject
:
business-skills
Instructions:
Answer 23 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Develop an action and communication plan
You don't have time to prepare - A phone call or email work as well - The issue has already been decided
Summarize key points and decisions - Clarify action items
What needs to be done - by whom - and by when
Email notification and reminder
2. Meetings are important settings for...
Creating and aligning visions - goals - roles - proposals
Contributes specialized knowledge
Ambiguity fosters frustration - conflict - withdrawl - poor performance
Exercising influence
3. Facilitator
Drafts meeting minutes
Create a plan - Determine people to invite - Plan the place - Clarify the meeting processes - Assign responsibility and progress
Creating and aligning visions - goals - roles - proposals
Guides group processes
4. Meetings are a context for...
Exercising influence
Clarify shared visions - goals - roles - establish norms that empower individuals to contribute when working on their own
Purpose and objectives of the meeting - Topics for discussion - Discussion leader for each topic - Time allotment for each topic - Necessary atendee preparations
Create a plan - Determine people to invite - Plan the place - Clarify the meeting processes - Assign responsibility and progress
5. Clarify Decisions Rights
A decision by the group: Voting by majority - Group consensus - A decision by the leader: Gathers input individually - Calls meeting for input
Creating and aligning visions - goals - roles - proposals
People are late or leave early - People dominate the discussion - The group gets stuck - The group falls silent or is distracted - Participants are avoiding key issues - The group keeps repeating itself - Conflicts arise
Leader - Facilitator - Scribe - Contributor - Expert
6. It's better not to hold a meeting if...
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7. Meetings are valuable when they...
Clarify shared visions - goals - roles - establish norms that empower individuals to contribute when working on their own
Summarize key points and decisions - Clarify action items
Purpose and objectives of the meeting - Topics for discussion - Discussion leader for each topic - Time allotment for each topic - Necessary atendee preparations
What needs to be done - by whom - and by when
8. Leader
Email notification and reminder
Review key points and decisions - Itemize action items for next meeting(s) - Propose date of next meeting
Responsible for follow-up
Leader - Facilitator - Scribe - Contributor - Expert
9. Create a Plan (agenda): Also send...
Summarize key points and decisions - Clarify action items
Begin on time - Allow time for introductions - Hold a brief introductory discussion - Clarify agenda - objectives and outcomes - Est. ground rules - Follow the agenda - Encourage participation - 'substantive conflict' - 'roundrobin process'.
Email notification and reminder
Offers ideas and information
10. Assign Responsibility for Progress at the end of the meeting
You don't have time to prepare - A phone call or email work as well - The issue has already been decided
Need entire group to provide information - Want participation in decision making - Are dealing with problems that need input
Summarize key points and decisions - Clarify action items
Guides group processes
11. Plan the Place
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12. Call a meeting when you...
Review key points and decisions - Itemize action items for next meeting(s) - Propose date of next meeting
Summarize key points and decisions - Clarify action items
Need entire group to provide information - Want participation in decision making - Are dealing with problems that need input
Responsible for follow-up
13. Determine Roles People Play
Leader - Facilitator - Scribe - Contributor - Expert
Contributes specialized knowledge
A decision by the group: Voting by majority - Group consensus - A decision by the leader: Gathers input individually - Calls meeting for input
Create a plan - Determine people to invite - Plan the place - Clarify the meeting processes - Assign responsibility and progress
14. Create a follow-up memo/minutes
Review key points and decisions - Itemize action items for next meeting(s) - Propose date of next meeting
You don't have time to prepare - A phone call or email work as well - The issue has already been decided
Clarify shared visions - goals - roles - establish norms that empower individuals to contribute when working on their own
Contributes specialized knowledge
15. Expert
Creating and aligning visions - goals - roles - proposals
Summarize key points and decisions - Clarify action items
Contributes specialized knowledge
Need entire group to provide information - Want participation in decision making - Are dealing with problems that need input
16. Clarify Meeting Processes
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17. Create a Plan (agenda) - An outline of the meeting includes...
Leader - Facilitator - Scribe - Contributor - Expert
Responsible for follow-up
Email notification and reminder
Purpose and objectives of the meeting - Topics for discussion - Discussion leader for each topic - Time allotment for each topic - Necessary atendee preparations
18. When BAD things happen to good meetings
A decision by the group: Voting by majority - Group consensus - A decision by the leader: Gathers input individually - Calls meeting for input
People are late or leave early - People dominate the discussion - The group gets stuck - The group falls silent or is distracted - Participants are avoiding key issues - The group keeps repeating itself - Conflicts arise
Offers ideas and information
Ambiguity fosters frustration - conflict - withdrawl - poor performance
19. Scribe
Guides group processes
What needs to be done - by whom - and by when
Drafts meeting minutes
Need for: diverse perspectives - diverse knowledge - skills and abilities - diverse representation (ligitimacy) necessary to impliment solutions - authority and influence OR Need
20. Meetings are destructive when...
Email notification and reminder
Summarize key points and decisions - Clarify action items
Ambiguity fosters frustration - conflict - withdrawl - poor performance
Responsible for follow-up
21. Determine People to Invite: Key considerations: are...
Need for: diverse perspectives - diverse knowledge - skills and abilities - diverse representation (ligitimacy) necessary to impliment solutions - authority and influence OR Need
Review key points and decisions - Itemize action items for next meeting(s) - Propose date of next meeting
Offers ideas and information
A decision by the group: Voting by majority - Group consensus - A decision by the leader: Gathers input individually - Calls meeting for input
22. Contributor
Review key points and decisions - Itemize action items for next meeting(s) - Propose date of next meeting
Clarify shared visions - goals - roles - establish norms that empower individuals to contribute when working on their own
Responsible for follow-up
Offers ideas and information
23. Steps in preparing for a meeting
Leader - Facilitator - Scribe - Contributor - Expert
Creating and aligning visions - goals - roles - proposals
Responsible for follow-up
Create a plan - Determine people to invite - Plan the place - Clarify the meeting processes - Assign responsibility and progress