Test your basic knowledge |

Meeting Management

Instructions:

Answer 23 questions in 15 minutes.
If you are not ready to take this test, you can study here.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.

1. Create a follow-up memo/minutes
Offers ideas and information
Drafts meeting minutes
Clarify shared visions - goals - roles - establish norms that empower individuals to contribute when working on their own
Review key points and decisions - Itemize action items for next meeting(s) - Propose date of next meeting

2. It's better not to hold a meeting if...

3. Meetings are destructive when...
Ambiguity fosters frustration - conflict - withdrawl - poor performance
Need entire group to provide information - Want participation in decision making - Are dealing with problems that need input
You don't have time to prepare - A phone call or email work as well - The issue has already been decided
Drafts meeting minutes

4. Contributor
Creating and aligning visions - goals - roles - proposals
Offers ideas and information
Exercising influence
Review key points and decisions - Itemize action items for next meeting(s) - Propose date of next meeting

5. Determine People to Invite: Key considerations: are...
People are late or leave early - People dominate the discussion - The group gets stuck - The group falls silent or is distracted - Participants are avoiding key issues - The group keeps repeating itself - Conflicts arise
Leader - Facilitator - Scribe - Contributor - Expert
Drafts meeting minutes
Need for: diverse perspectives - diverse knowledge - skills and abilities - diverse representation (ligitimacy) necessary to impliment solutions - authority and influence OR Need

6. Clarify Decisions Rights
Clarify shared visions - goals - roles - establish norms that empower individuals to contribute when working on their own
A decision by the group: Voting by majority - Group consensus - A decision by the leader: Gathers input individually - Calls meeting for input
Purpose and objectives of the meeting - Topics for discussion - Discussion leader for each topic - Time allotment for each topic - Necessary atendee preparations
Email notification and reminder

7. Facilitator
Contributes specialized knowledge
Review key points and decisions - Itemize action items for next meeting(s) - Propose date of next meeting
Guides group processes
Drafts meeting minutes

8. Create a Plan (agenda): Also send...
Creating and aligning visions - goals - roles - proposals
Exercising influence
People are late or leave early - People dominate the discussion - The group gets stuck - The group falls silent or is distracted - Participants are avoiding key issues - The group keeps repeating itself - Conflicts arise
Email notification and reminder

9. Plan the Place

10. Determine Roles People Play
Leader - Facilitator - Scribe - Contributor - Expert
Ambiguity fosters frustration - conflict - withdrawl - poor performance
Summarize key points and decisions - Clarify action items
Responsible for follow-up

11. Meetings are a context for...
Guides group processes
Room location: Consider 'ownership' and convenience - Room size - Seating arrangement - Necessary equipment
Leader - Facilitator - Scribe - Contributor - Expert
Exercising influence

12. Clarify Meeting Processes

13. Meetings are valuable when they...
People are late or leave early - People dominate the discussion - The group gets stuck - The group falls silent or is distracted - Participants are avoiding key issues - The group keeps repeating itself - Conflicts arise
Need entire group to provide information - Want participation in decision making - Are dealing with problems that need input
Summarize key points and decisions - Clarify action items
Clarify shared visions - goals - roles - establish norms that empower individuals to contribute when working on their own

14. Leader
Need for: diverse perspectives - diverse knowledge - skills and abilities - diverse representation (ligitimacy) necessary to impliment solutions - authority and influence OR Need
Review key points and decisions - Itemize action items for next meeting(s) - Propose date of next meeting
Room location: Consider 'ownership' and convenience - Room size - Seating arrangement - Necessary equipment
Responsible for follow-up

15. Create a Plan (agenda) - An outline of the meeting includes...
Need for: diverse perspectives - diverse knowledge - skills and abilities - diverse representation (ligitimacy) necessary to impliment solutions - authority and influence OR Need
You don't have time to prepare - A phone call or email work as well - The issue has already been decided
What needs to be done - by whom - and by when
Purpose and objectives of the meeting - Topics for discussion - Discussion leader for each topic - Time allotment for each topic - Necessary atendee preparations

16. Develop an action and communication plan
What needs to be done - by whom - and by when
Responsible for follow-up
Review key points and decisions - Itemize action items for next meeting(s) - Propose date of next meeting
Offers ideas and information

17. Steps in preparing for a meeting
Purpose and objectives of the meeting - Topics for discussion - Discussion leader for each topic - Time allotment for each topic - Necessary atendee preparations
Create a plan - Determine people to invite - Plan the place - Clarify the meeting processes - Assign responsibility and progress
Offers ideas and information
What needs to be done - by whom - and by when

18. Scribe
Drafts meeting minutes
Summarize key points and decisions - Clarify action items
Begin on time - Allow time for introductions - Hold a brief introductory discussion - Clarify agenda - objectives and outcomes - Est. ground rules - Follow the agenda - Encourage participation - 'substantive conflict' - 'roundrobin process'.
Ambiguity fosters frustration - conflict - withdrawl - poor performance

19. Expert
Guides group processes
Contributes specialized knowledge
Begin on time - Allow time for introductions - Hold a brief introductory discussion - Clarify agenda - objectives and outcomes - Est. ground rules - Follow the agenda - Encourage participation - 'substantive conflict' - 'roundrobin process'.
Room location: Consider 'ownership' and convenience - Room size - Seating arrangement - Necessary equipment

20. Call a meeting when you...
Need entire group to provide information - Want participation in decision making - Are dealing with problems that need input
Exercising influence
Offers ideas and information
Clarify shared visions - goals - roles - establish norms that empower individuals to contribute when working on their own

21. Assign Responsibility for Progress at the end of the meeting
Offers ideas and information
Summarize key points and decisions - Clarify action items
You don't have time to prepare - A phone call or email work as well - The issue has already been decided
Clarify shared visions - goals - roles - establish norms that empower individuals to contribute when working on their own

22. When BAD things happen to good meetings
You don't have time to prepare - A phone call or email work as well - The issue has already been decided
Summarize key points and decisions - Clarify action items
People are late or leave early - People dominate the discussion - The group gets stuck - The group falls silent or is distracted - Participants are avoiding key issues - The group keeps repeating itself - Conflicts arise
Ambiguity fosters frustration - conflict - withdrawl - poor performance

23. Meetings are important settings for...
Begin on time - Allow time for introductions - Hold a brief introductory discussion - Clarify agenda - objectives and outcomes - Est. ground rules - Follow the agenda - Encourage participation - 'substantive conflict' - 'roundrobin process'.
Need entire group to provide information - Want participation in decision making - Are dealing with problems that need input
Exercising influence
Creating and aligning visions - goals - roles - proposals