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Meeting Management

Instructions:

Answer 23 questions in 15 minutes.
If you are not ready to take this test, you can study here.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.

1. Meetings are important settings for...
Begin on time - Allow time for introductions - Hold a brief introductory discussion - Clarify agenda - objectives and outcomes - Est. ground rules - Follow the agenda - Encourage participation - 'substantive conflict' - 'roundrobin process'.
A decision by the group: Voting by majority - Group consensus - A decision by the leader: Gathers input individually - Calls meeting for input
Creating and aligning visions - goals - roles - proposals
Email notification and reminder

2. Clarify Decisions Rights
Leader - Facilitator - Scribe - Contributor - Expert
A decision by the group: Voting by majority - Group consensus - A decision by the leader: Gathers input individually - Calls meeting for input
Begin on time - Allow time for introductions - Hold a brief introductory discussion - Clarify agenda - objectives and outcomes - Est. ground rules - Follow the agenda - Encourage participation - 'substantive conflict' - 'roundrobin process'.
Exercising influence

3. When BAD things happen to good meetings
People are late or leave early - People dominate the discussion - The group gets stuck - The group falls silent or is distracted - Participants are avoiding key issues - The group keeps repeating itself - Conflicts arise
Exercising influence
Contributes specialized knowledge
Guides group processes

4. Develop an action and communication plan
Drafts meeting minutes
What needs to be done - by whom - and by when
You don't have time to prepare - A phone call or email work as well - The issue has already been decided
Creating and aligning visions - goals - roles - proposals

5. Create a Plan (agenda): Also send...
Email notification and reminder
Contributes specialized knowledge
Need entire group to provide information - Want participation in decision making - Are dealing with problems that need input
What needs to be done - by whom - and by when

6. Meetings are destructive when...
Leader - Facilitator - Scribe - Contributor - Expert
Ambiguity fosters frustration - conflict - withdrawl - poor performance
You don't have time to prepare - A phone call or email work as well - The issue has already been decided
Email notification and reminder

7. Clarify Meeting Processes

8. Contributor
Offers ideas and information
Responsible for follow-up
A decision by the group: Voting by majority - Group consensus - A decision by the leader: Gathers input individually - Calls meeting for input
Need entire group to provide information - Want participation in decision making - Are dealing with problems that need input

9. Expert
Contributes specialized knowledge
A decision by the group: Voting by majority - Group consensus - A decision by the leader: Gathers input individually - Calls meeting for input
Need entire group to provide information - Want participation in decision making - Are dealing with problems that need input
Begin on time - Allow time for introductions - Hold a brief introductory discussion - Clarify agenda - objectives and outcomes - Est. ground rules - Follow the agenda - Encourage participation - 'substantive conflict' - 'roundrobin process'.

10. Steps in preparing for a meeting
You don't have time to prepare - A phone call or email work as well - The issue has already been decided
What needs to be done - by whom - and by when
Guides group processes
Create a plan - Determine people to invite - Plan the place - Clarify the meeting processes - Assign responsibility and progress

11. Assign Responsibility for Progress at the end of the meeting
Purpose and objectives of the meeting - Topics for discussion - Discussion leader for each topic - Time allotment for each topic - Necessary atendee preparations
Need entire group to provide information - Want participation in decision making - Are dealing with problems that need input
Room location: Consider 'ownership' and convenience - Room size - Seating arrangement - Necessary equipment
Summarize key points and decisions - Clarify action items

12. Create a Plan (agenda) - An outline of the meeting includes...
Clarify shared visions - goals - roles - establish norms that empower individuals to contribute when working on their own
Leader - Facilitator - Scribe - Contributor - Expert
Summarize key points and decisions - Clarify action items
Purpose and objectives of the meeting - Topics for discussion - Discussion leader for each topic - Time allotment for each topic - Necessary atendee preparations

13. Leader
Begin on time - Allow time for introductions - Hold a brief introductory discussion - Clarify agenda - objectives and outcomes - Est. ground rules - Follow the agenda - Encourage participation - 'substantive conflict' - 'roundrobin process'.
Responsible for follow-up
Leader - Facilitator - Scribe - Contributor - Expert
You don't have time to prepare - A phone call or email work as well - The issue has already been decided

14. Scribe
Clarify shared visions - goals - roles - establish norms that empower individuals to contribute when working on their own
Ambiguity fosters frustration - conflict - withdrawl - poor performance
Summarize key points and decisions - Clarify action items
Drafts meeting minutes

15. Meetings are a context for...
Exercising influence
Clarify shared visions - goals - roles - establish norms that empower individuals to contribute when working on their own
Begin on time - Allow time for introductions - Hold a brief introductory discussion - Clarify agenda - objectives and outcomes - Est. ground rules - Follow the agenda - Encourage participation - 'substantive conflict' - 'roundrobin process'.
Responsible for follow-up

16. Meetings are valuable when they...
Email notification and reminder
Offers ideas and information
Clarify shared visions - goals - roles - establish norms that empower individuals to contribute when working on their own
You don't have time to prepare - A phone call or email work as well - The issue has already been decided

17. Determine Roles People Play
Leader - Facilitator - Scribe - Contributor - Expert
Email notification and reminder
Contributes specialized knowledge
Offers ideas and information

18. Call a meeting when you...
Need entire group to provide information - Want participation in decision making - Are dealing with problems that need input
Guides group processes
What needs to be done - by whom - and by when
Offers ideas and information

19. Create a follow-up memo/minutes
Review key points and decisions - Itemize action items for next meeting(s) - Propose date of next meeting
What needs to be done - by whom - and by when
You don't have time to prepare - A phone call or email work as well - The issue has already been decided
Responsible for follow-up

20. Facilitator
Clarify shared visions - goals - roles - establish norms that empower individuals to contribute when working on their own
Guides group processes
Email notification and reminder
Need for: diverse perspectives - diverse knowledge - skills and abilities - diverse representation (ligitimacy) necessary to impliment solutions - authority and influence OR Need

21. Determine People to Invite: Key considerations: are...
Need for: diverse perspectives - diverse knowledge - skills and abilities - diverse representation (ligitimacy) necessary to impliment solutions - authority and influence OR Need
Ambiguity fosters frustration - conflict - withdrawl - poor performance
Guides group processes
Responsible for follow-up

22. Plan the Place

23. It's better not to hold a meeting if...