Test your basic knowledge |

Organizational Behavior

Subject : business-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. A person's understanding of and sensitivity to the feelings - thoughts - and situation of others.






2. How many employees can a manager efficiently and effectively direct? Wider spans reduce effectiveness.






3. Occur in early stages of team development and focus on preparation for future work






4. Withdraw from situation. When to do: don't think issue is important - when potential disruption out weighs the benefits of resolution.






5. Ask each person to give a little






6. How job tasks are formally divided - grouped - and coordinated- How the work flows






7. Activities emphasize maintaining the status quo in contrast to growth and change






8. Misunderstandings - insufficient exchange of information - don't communicate enough - sometimes we'd rather not communicate (easiest to resolve)






9. More administrative - managing complexity of organization - structure things - have plans






10. Relates to how work gets done (how its organized)- OK if functional






11. The tendency to falsely believe after an event has already occurred - that it could have been accurately predicted beforehand.






12. The adjustment of one's behavior to align with the norms of the group. Asch Experiments.






13. A theory of leadership that suggests that in many situations - whatever action the leader exhibits are irrelevant. Certain individual - job - and organizational variables can act as substitutes for leadership or neutralization






14. I make logical arguments. Hope the people see the logic. Lay it out. (MOST EFFECTIVE)






15. Reluctant agreement requiring subsequent prodding to satisfy minimum requirements (change in behaviors - but not attitudes)






16. Learning that occurs before joining the organization






17. Forming - Storming - Norming - Performing - and Adjourning


18. Degree to which completion of a piece of work is required






19. The ability to monitor our own and others' feelings and emotions - to discriminate between them and to use this information to guide our thinking and actions. (REVIEW)






20. Functional and dysfunctional solutions






21. To what extent do team members believe in the collective (as a whole) ability of the team.






22. Heuristics are shortcuts that people make in decision making to reduce info processing.






23. Emphasizes common interest and downplay points of conflict;ignore issues that may cause division or hurt feelings- put conflict aside






24. A theroy stating the more we interact with someone - the less predjudiced or perceptually bioased we will be against that person






25. Occurs when employees are given more responsibility for scheduling - coordinating and planning their own work.






26. Stimulate followers to rethink old ways of doing things






27. What are the different departmentalization strategies? The basis by which jobs are grouped together.






28. Tendency to consistently evaluate other people or objects in a positive/average/negative fashion.






29. Higher quality - marked by especially strong levels of mutual respect/obligation and followers trust in leaders






30. Differentiate leaders from non-leaders by focusing on personal qualities and characteristics-Big 5






31. Don't remain static. Internet - baby boomers are beginning to retire - and consumers are increasingly doing their shopping at "big-box" retailers and online






32. A term that reflects the different types of activities - and interactions that occur within teams that contribute to their ultimate goal.






33. A specific case of selective perception: decision makers seek to affirm data that confirms their solution but ignore and criticize data that contradicts their solution.






34. Means that your personality traits include a general propensity to trust others.






35. Employees encouraged to be innovative and take risks






36. Get together with our groups - power in numbers






37. Know each other - know how to do task - work well together






38. A person's general belief about the amount of control he or she has over personal life events.






39. Inspire followers to transcend their own self-interests






40. How I feel about it - how to handle. Five different individual styles-Avoiding - Competing - Compromising - Accommodating - and Collaborating. People differ in the degree to which they generally rely on these strategies but the approach will als






41. Staying with a decision even when there is clear evidence that it is wrong- in business don't abandon quick enough.






42. First impressions/most recent information dominates our perceptions.






43. You do this or else (LEAST EFFECTIVE)






44. Employees are aggressive and competitive






45. Associated with charisma - go along with me because of my charisma- respect the person. (Personal)






46. Acceptable Standards - informal rules that govern behavior and interaction- often not articulated






47. You do this for me - I'll do this for you






48. How much discretion does A have to make decisions regarding the resource?






49. Division of labor - describes the degree to which activities in the organization are subdivided into separate jobs. Less time is spent and the employee skills are performing a task successfully increase through repetition.






50. Most frequently occurs downward (managers influencing employees) but can also be lateral (peers influencing peers) or upward (employees influencing managers.)