Test your basic knowledge |

Organizational Behavior

Subject : business-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. The degree that people value independence and personal uniqueness; prefer to act as individuals rather than as members of groups






2. People and social concerns and high tolerance for ambiguity. Talk to everyone. Idea that takes everyone's concerns






3. Uncertain about task - beginning to learn about each other - testing out the waters- ends when members think of themselves as a team.






4. Comes from position relative to the person being influenced; Legitimate power - Reward Power - Coercive Power






5. Focus on high expectations and on intrinsic higher level needs (self-actualization)






6. Ability to control rewards others value and remove negative sanctions. (Formal)






7. How many employees can a manager efficiently and effectively direct? Wider spans reduce effectiveness.






8. Technological challenges and opportunities






9. Get together with our groups - power in numbers






10. A mode of thinking (blind conformity) that people engage in when they are deeply involved in a cohesive in-group - when the members' strivings for unanimity override their motivation to realistically appraise alternative courses of action.






11. Self-censorship; direct pressure to members who disagree (e.g. scorn ridicule); protect the group from alternative views (mindguarding); illusion of unanimity






12. Know each other - know how to do task - work well together






13. Higher Levels of motivation - productivity - commitment and job satisfaction: lower turnover - stress - and burnout.






14. Researched the behaviors of specific leaders-can train people- provides the basis of design for training programs.






15. Comes from job description - general acceptance that people in certain roles can make requests of others. (Formal)






16. People accept an unequal distribution of power in society; there is a belief that social status determines power and acceptance of hierarchical structures - "Boss is always right"






17. Adjusting to a multicultural environment. Demographic changes - immigration - and outsourcing have also transformed the nature of the workforce.






18. 1) Conscientiousness 2) Agreeableness 3) Neuroticism 4) Openess to experience 5) Extroversion






19. Misunderstandings - insufficient exchange of information - don't communicate enough - sometimes we'd rather not communicate (easiest to resolve)






20. A motivation theory of needs arranged in a hierarchy - whereby people are motivated to fulfill a higher need as a lower one becomes gratified. 5) Self Actualization 4) Esteem 3) Belongingness 2) Safety 1) Physiological


21. Functional and dysfunctional solutions






22. People are attracted to and selected by organizations that match their personalities - and they leave organizations that are not compatible with their personalities.






23. Extent to which a person has a high need for structure or control in his/her life






24. Make it impossible for a leaders behavior to make any difference to followers outcomes. They negate the leaders influence.






25. Lets work together for the best policy






26. Paying attention to each follower's needs and treating each follower with respect






27. Don't remain static. Internet - baby boomers are beginning to retire - and consumers are increasingly doing their shopping at "big-box" retailers and online






28. Creativity and Acceptance






29. Inspire followers in the direction of established goals by clarifying role and task requirement






30. Best alternative to negotiated agreement - determines the lowest value acceptable to you for a negotiated agreement






31. 1) Antecdents (what happened before) 2) Behavior (what is said and done) 3) Consequences (what happens after behavior) (REVIEW)


32. Assumes that people are information processing machines without external constraints.






33. Relates to content and goals of work-OK if functional






34. Activities are organized around teams and collaboration in teams is a critical component of how work gets done






35. The result of division of labor in which each job includes a subset of the tasks required to complete the product or service.






36. Close relationships form - settle into a pattern- ends when everyone's on the same page






37. Learning that occurs before joining the organization






38. Newcomers come to learn the content areas of socialization and internalize the norms and expected behaviors of the organization.






39. Capacity that A has to influence B - so that B acts in accordance with A's wishes. Power does not require goal compatibility - merely dependence.






40. Speed/Efficiency






41. Person-oriented behaviors; degree of trust - friendship - respect - and warmth that the leader extended to subordinates; attending to things that matter to people-pay and working conditions.






42. Reflects the extent to which and individual focuses on either the task and technical concerns or people and social concerns when making decisions






43. The time at which we see an object or event can influence attention - as can location - light - or any number of situational factors






44. Relate to the manner in which team members manage their relationships throughout the life cycle of the team.






45. When an individual looks at a target and attempts to interpret what he or she sees - that interpretation is heavily influenced by the personal characteristics of the individual perceiver.






46. Ask each person to give a little






47. A process by which individuals organize and interpret their impressions to give meaning to their environments






48. As human beings we have limited capabilities - and wanted short cuts- People are influenced by emotions and other motivations - and are under external constraints when making decisions






49. The effort - planning - and control needed to express organizationally desired emotions during interpersonal transactions. E.g.: - concealing frustrtions - displaying compassion toward an ill person - hide boredom in long meeting w/sr. mgmt






50. Teams the collaborate primarily using technology- mediated communication.