Test your basic knowledge |

Organizational Behavior

Subject : business-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Stalling - unproductive arguing - or outright rejection (LEAST EFFECTIVE)






2. Promote a collaborative approach in which both parties needs are addressed. (Only one that solves conflict)






3. A set of expected behavior patterns for specific context-expected behavior in which individuals engage in a team.






4. A specific case of selective perception: decision makers seek to affirm data that confirms their solution but ignore and criticize data that contradicts their solution.






5. A model of mutual understanding that encourages disclosure and feedback to increase our own open area and reduce the blind - hidden - and unknown areas.






6. You have my best interests at heart - eventually having a tipping point






7. Repetitive and routine - use decision and rules






8. Concern for the goals of others






9. We tend to attribute our own successes to internal factors and but the blame for failure on external factors.






10. You do this for me - I'll do this for you






11. As soon as disagreements arise and question your motives-can't handle a lot of low trust






12. Stimulate followers to rethink old ways of doing things






13. New .com businesses and low interest rates. But when these turn over = disaster






14. The mental filtering of incoming stimuli to reduce it to a manageable level. The filters can be based on interests - background - experience - and attitudes-so much going on - we can't take in everything at the same time.






15. Differentiate leaders from non-leaders by focusing on personal qualities and characteristics-Big 5






16. Make it impossible for a leaders behavior to make any difference to followers outcomes. They negate the leaders influence.






17. Relates to how work gets done (how its organized)- OK if functional






18. Efforts to destroy the other party: Aggressive physical attacks - threats and ultimatums - assertive verbal attacks - overt questioning or challenging of others - minor disagreements or misunderstandings






19. Helps followers develop important competencies to complete work tasks - and support their efforts






20. A term that reflects the different types of activities - and interactions that occur within teams that contribute to their ultimate goal.






21. Means that trust is rooted in a rational assessment of the others trustworthiness - based on his or her integrity - competence - and benevolence.






22. Higher Levels of motivation - productivity - commitment and job satisfaction: lower turnover - stress - and burnout.






23. When Competing: dividing fixed pie - win-loose - focused on power position - perceived incompatible goals.






24. Relates to content and goals of work-OK if functional






25. Different Political times






26. Assumes that leader style is fixed-either task motivated style or relationship style






27. Most frequently occurs downward (managers influencing employees) but can also be lateral (peers influencing peers) or upward (employees influencing managers.)






28. A motivation theory of needs arranged in a hierarchy - whereby people are motivated to fulfill a higher need as a lower one becomes gratified. 5) Self Actualization 4) Esteem 3) Belongingness 2) Safety 1) Physiological

Warning: Invalid argument supplied for foreach() in /var/www/html/basicversity.com/show_quiz.php on line 183


29. The ability to Influence a group toward achievement of a vision or set of goals- about a common vision - influencing - and making changes.






30. A state in which team members have a common understanding of the capabilities that members bring to the team and the best way to work together on the task.






31. Appeal to friendship and relationship and loyalty






32. How much discretion does A have to make decisions regarding the resource?






33. I have the power






34. Higher Quality products - Faster to market - higher profits






35. Ability to control rewards others value and remove negative sanctions. (Formal)






36. The four ways - as indicated in the name - that employees respond to job dissatisfaction.






37. Activities are organized around teams and collaboration in teams is a critical component of how work gets done






38. A state in which members of teams develop strong emotional bonds to other members of their team and to the team itself. The tendency of the team to "stick together."






39. Teams made up of employees from about the same hierarchical level but from different work areas - who come together to accomplish a task- takes time to build teams with different backgrounds.






40. A theory that explains how people develop perceptions of fairness in the distribution and exchange of resources.






41. A theory of leadership that suggests that in many situations - whatever action the leader exhibits are irrelevant. Certain individual - job - and organizational variables can act as substitutes for leadership or neutralization






42. Activities emphasize maintaining the status quo in contrast to growth and change






43. Drawing a general impression based on a single exemplary/poor area of performance - and spreading that impression to all other aspects of that person






44. The process of identifying and choosing alternative courses of action to meet the demands of a situation.






45. The effort - planning - and control needed to express organizationally desired emotions during interpersonal transactions. E.g.: - concealing frustrtions - displaying compassion toward an ill person - hide boredom in long meeting w/sr. mgmt






46. Global Competitors - heightened competition






47. Like military - many layers - narrows span of control- STABLE AND CERTAIN ENVIRONMENT






48. Sometimes also called the network - or modular organization; typically small - core organization that outsources major business functions.






49. Occurs when employees are given more responsibility for scheduling - coordinating and planning their own work.






50. Division of labor - describes the degree to which activities in the organization are subdivided into separate jobs. Less time is spent and the employee skills are performing a task successfully increase through repetition.