Test your basic knowledge |

Organizational Behavior

Subject : business-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Let the other side do it their way: other party is more powerful - issue is less important to you - and/or can build relationship and maintain Harmony






2. What I want






3. The adjustment of one's behavior to align with the norms of the group. Asch Experiments.






4. Repetitive and routine - use decision and rules






5. When we make judgments about the behavior of others - we tend to underestimate external influence and overestimate internal influence- b/c I don't have insight about what going on in your personal life






6. Employees quit or are forced out when their values oppose company values






7. The process of motivating employees and clarifying their role perceptions by establishing performance objectives.






8. What a company considers to respect as worthy - excellent - useful






9. Can exist w/out dependence on an external environment






10. Withdraw from the conflict; let the conflict continue






11. Personal Compatibility - Subordinate competence - and/or extroverted personality






12. Management decisions take into account the effects of outcomes on people in the organization






13. Adjusting to a multicultural environment. Demographic changes - immigration - and outsourcing have also transformed the nature of the workforce.






14. Process of the group breaking apart






15. The use of an actual behavior that causes behavioral or attitudinal changes in others. (Using power sources to change the behavior and attitudes of others)






16. A person's general belief about the amount of control he or she has over personal life events.






17. The result of division of labor in which each job includes a subset of the tasks required to complete the product or service.






18. When an individual looks at a target and attempts to interpret what he or she sees - that interpretation is heavily influenced by the personal characteristics of the individual perceiver.






19. Make a leader's influence not only impossible but also unnecessary. They act as a replacement for the leader's influence.






20. Ability to control rewards others value and remove negative sanctions. (Formal)






21. People accept an unequal distribution of power in society; there is a belief that social status determines power and acceptance of hierarchical structures - "Boss is always right"






22. Differentiate leaders from non-leaders by focusing on personal qualities and characteristics-Big 5






23. How critical is the resource to B? How many others are affected if the resource is not available? How quickly will that affect happen?






24. Tendency to consistently evaluate other people or objects in a positive/average/negative fashion.






25. First impressions/most recent information dominates our perceptions.






26. Low tolerance for ambiguity and people and social concerns: quick decisions. Talk to people then rely on intuition






27. Uncertain about task - beginning to learn about each other - testing out the waters- ends when members think of themselves as a team.






28. Self-censorship; direct pressure to members who disagree (e.g. scorn ridicule); protect the group from alternative views (mindguarding); illusion of unanimity






29. Relates to content and goals of work-OK if functional






30. Absolute power of the "influencer" and "influencee" isn't as important as the disparity between them.






31. Judging someone on the basis of the group to which he or she belongs






32. Employees encouraged to be innovative and take risks






33. Helps followers develop important competencies to complete work tasks - and support their efforts






34. The effort - planning - and control needed to express organizationally desired emotions during interpersonal transactions. E.g.: - concealing frustrtions - displaying compassion toward an ill person - hide boredom in long meeting w/sr. mgmt






35. Where I'd walk away






36. Best alternative to negotiated agreement - determines the lowest value acceptable to you for a negotiated agreement






37. The ability to monitor our own and others' feelings and emotions - to discriminate between them and to use this information to guide our thinking and actions. (REVIEW)






38. Organizing people and objects into preconceived categories that are stored in our long-term memory. (REVIEW)






39. A theory of leadership that suggests that in many situations - whatever action the leader exhibits are irrelevant. Certain individual - job - and organizational variables can act as substitutes for leadership or neutralization






40. A motivation theory of needs arranged in a hierarchy - whereby people are motivated to fulfill a higher need as a lower one becomes gratified. 5) Self Actualization 4) Esteem 3) Belongingness 2) Safety 1) Physiological


41. Both concerns are covered and looked at: issues are complex - time to share info - interests are not perfectly opposing - and/or parties have trust/openness






42. The tendency to attribute others behaviors to internal factors






43. A specific case of selective perception: decision makers seek to affirm data that confirms their solution but ignore and criticize data that contradicts their solution.






44. Functional and dysfunctional solutions






45. Very focused on Data - low tolerance for ambiguity - want to make decision quickly - authoritative






46. I make logical arguments. Hope the people see the logic. Lay it out. (MOST EFFECTIVE)






47. The ability to Influence a group toward achievement of a vision or set of goals- about a common vision - influencing - and making changes.






48. Sometimes also called the network - or modular organization; typically small - core organization that outsources major business functions.






49. Respected others - and lead by example






50. The four ways - as indicated in the name - that employees respond to job dissatisfaction.