Test your basic knowledge |

Organizational Behavior

Subject : business-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. How much discretion does A have to make decisions regarding the resource?






2. Helps followers develop important competencies to complete work tasks - and support their efforts






3. This exists when an organization's core values are both intensely held and widely shared. The greater the number of members who accept the core values and the greater their commitment to these values - the stronger the culture is.






4. Do whatever it takes to maximize your own interest and care less of the other side: if you doubt the other side's motives - or if you have the power and need a quick solution.






5. Provides followers input into decision making that affects the organization






6. A term that reflects the different types of activities - and interactions that occur within teams that contribute to their ultimate goal.






7. Stimulate followers to rethink old ways of doing things






8. The result of division of labor in which each job includes a subset of the tasks required to complete the product or service.






9. Different Political times






10. The process of identifying and choosing alternative courses of action to meet the demands of a situation.






11. More about the customers needs - don't have many layers - more teams - report together - more autonomy - more creative/innovated - quicker to detect changes in environment - quicker response to change.






12. People and social concerns and high tolerance for ambiguity. Talk to everyone. Idea that takes everyone's concerns






13. I have the power






14. Higher Quality products - Faster to market - higher profits






15. Base decisions on information that is easier to recall from memory. Judging situations based primarily on readily available data that stands out in our minds (e.g. emotional - vivid and recent events.)






16. Increased group performance- Improves the quality of decisions - stimulates creativity and innovation - encourages interest and curiosity among group members - provides the medium through which problems can be aired and tensions relates and foster






17. Lets work together for the best policy






18. Constructive forms of conflict






19. Organizations attract - select - and retain people with values and personality characteristics consistent with the organization's character - resulting in a more homogeneous organization and a stronger culture.






20. Comes from a person's unique characteristics; Expert Power - Referent Power/ Personal power sources are more effective in terms of the reaction it gets.






21. Don't remain static. Internet - baby boomers are beginning to retire - and consumers are increasingly doing their shopping at "big-box" retailers and online






22. Personal Compatibility - Subordinate competence - and/or extroverted personality






23. Assumes that people are information processing machines without external constraints.






24. Speed/Efficiency






25. Tendency to consistently evaluate other people or objects in a positive/average/negative fashion.






26. Focuses on interpersonal relationships- almost always dysfunctional






27. A process by which individuals organize and interpret their impressions to give meaning to their environments






28. The process through which newcomers are adopted to the organization's culture; three stages include - Prearrival - Encounter - Metamorphosis.






29. A person's understanding of and sensitivity to the feelings - thoughts - and situation of others.






30. I have a lot of info you find valuable and respect; Expertise and skill. (Personal)






31. Brown Nosing. Flatter them






32. Appeal to friendship and relationship and loyalty






33. Close relationships form - settle into a pattern- ends when everyone's on the same page






34. A specific case of selective perception: decision makers seek to affirm data that confirms their solution but ignore and criticize data that contradicts their solution.






35. You have my best interests at heart - eventually having a tipping point






36. Employees are aggressive and competitive






37. Tendency to evaluate people or objects by comparing them with characteristics of recently observed people or objects.






38. Where I'd walk away






39. The process of screening out information that is contrary to our values and asumptions






40. When we make judgments about the behavior of others - we tend to underestimate external influence and overestimate internal influence- b/c I don't have insight about what going on in your personal life






41. Misunderstandings - insufficient exchange of information - don't communicate enough - sometimes we'd rather not communicate (easiest to resolve)






42. Focus on high expectations and on intrinsic higher level needs (self-actualization)






43. People accept an unequal distribution of power in society; there is a belief that social status determines power and acceptance of hierarchical structures - "Boss is always right"






44. The ability to Influence a group toward achievement of a vision or set of goals- about a common vision - influencing - and making changes.






45. Reluctant agreement requiring subsequent prodding to satisfy minimum requirements (change in behaviors - but not attitudes)






46. Repetitive and routine - use decision and rules






47. Staying with a decision even when there is clear evidence that it is wrong- in business don't abandon quick enough.






48. Comes from position relative to the person being influenced; Legitimate power - Reward Power - Coercive Power






49. Are groups of employees (typically 10-15) who perform highly related or interdependent jobs and take on many responsibilities of their former supervisors.






50. Concern for your goals