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Test your basic knowledge |
Performance Appraisal
Start Test
Study First
Subject
:
business-skills
Instructions:
Answer 40 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Proximity errors - Contrast effects
Performance Management
Response biases in performance appraisal
Protean Career Management
Performance Appraisal
2. EXLPORATION: >30 years who seeks to identify one's interests and skills and the job that fits with them ESTABLISHMENT: 30-45 years seeking growth and development MAINTENANCE: 45-60 years seeking to hold onto accomplishments and update skills DISENGAG
Life-cycle model of career highlights
Management by Objectives (MBO)
Response biases in performance appraisal
Paired comparisons
3. An appraisal that is too open to interpretation.
Performance Management Definition
Common sources of error in performance appraisal
Life-cycle model of career highlights
Unclear Standards
4. The listing and analysis of incidents relating to ineffective job-performance with a view to assessing the worth of a job and/or the performance of an employee. It is emplyed in job-analysis as well as PA.
Critical incidents method
Performance Appraisal
Career Management
Developing BARS
5. Similar to grading on a curve; predetermined percentages of ratees are placed in various performance categories.
Forced Distribution Method
Paired Comparison Method
Critical incidents method
Unclear Standards
6. Common sources of error in performance evaluation - Response biases - Low reliability across raters
Protean Career Management
Common sources of error in performance appraisal
Effective PA systems
Performance Evaluation Error-Based Approach
7. An appraisal technique where a superior is required to compare each employee with every other employee in pairs and compute each one's overall rank based on the aggregating the ranks received in pairs.
Strictness/Leniency
Alternation Ranking Method
Forced Distribution Method
Paired comparisons
8. Ranking employees from best to worst on a particular trait - choosing highest - then lowest - until all are ranked.
Performance Evaluation Error-Based Approach
Forced Distribution Method
Paired comparisons
Alternation Ranking Method
9. Results-oriented appraisal system which sets specific goals and key result areas (KRA's) for each employee based on the overall goals of the organisation - and evaluates the employee's performance against such KRA's so that the evaluation is based o
Strictness/Leniency
Alternation Ranking Method
Management by Objectives (MBO)
Unclear Standards
10. Having supervisors electronically monitor the amount of computerized data an employee is processing per day - and thereby his or her performance.
Career Management
Developing BARS
Electronic Performance Monitoring (EPM)
Bias
11. Job related and based on JA - Properly administered (formal - standardized and straightforward)- Properly documented (PA ratings - interviews & goals) - Specific feedback (goal setting - T and D - Milestones) - Focus on behaviours rather than tra
Life-cycle model of career highlights
Low reliability across raters
Bias
Effective PA systems
12. Evaluating an employee's current and/or past performance relative to his or her performance standards.
Protean Career Management
Appraisal Interview
Life-cycle model of career highlights
Performance Appraisal
13. The continuous process of identifying - measuring - and developing the performance of individuals and teams and aligning their performance with the organization's goals.
Halo Effect
Performance Management
Critical Incident Method
Critical incidents method
14. The assessment of employees on a set of behaviours identified as being related to job-performance. Leads to long-term employee perspectives. Many methods.
Performance Management Definition
Performance Appraisal
Behaviour-oriented rating method
Alternation Ranking Method
15. A system of ensuring the expected performance from employees through a process of - Clarifying expectations - Setting goals - Evaluating individual performance - Giving feedback and rewards
Life-cycle model of career highlights
Employee Comparisons of Appraisal Methods
Performance Management Definition
Central Tendency
16. An appraisal technique that attempts to eliminate the severity - leniency and/or central tendency errors on the part of the rater by requiring the rater to place the ratees on a normal curve where a specified small percentage are rated as 'excellent
Bias
Forced distribution
Performance Management
Three groups of appraisal methods
17. 1.) Examples of effective and ineffective behaviour related to the job are collected by SME's 2.) These data are then converted into performance dimensions by: - grouping behaviours into groups of 'like' - defining that group of behaviours 3.) SME's
Effective PA systems
Performance Appraisal
Performance Management
Developing BARS
18. The tendency to allow individual differences such as age - race and sex to affect the appraisal ratings employees receive.
Bias
Alternation Ranking Method
Appraisal Interview
Career Management
19. Provide feedback on various performance criteria (poorly conducted it might lead to low morale and perceived equity) - Providing legal and formal justification for organisations to make employment decisions - Identifying developmetal needs of employe
Purposes of PA Systems
Forced distribution
Results-oriented rating method
Career Management
20. Rank order - Paired comparisons - Forced distribution
Forced Distribution Method
Graphic Rating Scale
Employee Comparisons of Appraisal Methods
Developing BARS
21. Be aware of their interests - skills and values - Build on their strengths and weaknesses - Identify career goals and job opportunities
Performance Management Definition
Purpose of Career management
Common sources of error in performance appraisal
Three groups of appraisal methods
22. An interview in which the supervisor and subordinate review the appraisal and make plans to remedy deficiencies and reinforce strengths.
Appraisal Interview
Performance Management
Developing BARS
Unclear Standards
23. Personal biases/standards - Observation context - Observation timing - Cognitive processing (e.g emotions)
Developing BARS
Low reliability across raters
Protean Career Management
Management by Objectives (MBO)
24. Who conducts performance appraisals?
Performance Evaluation Error-Based Approach
Upper management - Direct supervisor - Peers - Subordinates - External client - Self
Employee Comparisons of Appraisal Methods
Protean Career Management
25. a.) Preparation: self-appraisal received by supervisor and supervisor reviews relevant documentation b.) Interview: Superviser and supervisee share their views re supervisee's performance. Current-to-expected performance gaps identified and T&D needs
Performance appraisal interview process
Bias
Life-cycle model of career highlights
Halo Effect
26. A scale that lists a number of traits and a range of performance for each. The employee is then rated by identifying the score that best describes his or level of performance for each trait.
Types of behaviour appraisals
Graphic Rating Scale
Traits-oriented rating method
Traditional View of Career Management
27. The assessment of employees on a few personality traits identified as being related to job performance. Least popular due to inconsistent correlations (except moderate one for conscientiousness)
Central Tendency
Traits-oriented rating method
Behaviour-oriented rating method
Career Management
28. In performance appraisal - the problem that occurs when a supervisor's rating of a subordinate on one trait biases the rating of that person on other traits.
Unclear Standards
Critical incidents method
Halo Effect
Forced distribution
29. Keeping a record of uncommonly good or undesirable examples of an employee's work-related behaviour and reviewing it with the employee at predetermined times.
Purpose of Career management
Critical Incident Method
Alternation Ranking Method
Traits-oriented rating method
30. The assessment of employees on the extent to which the expected results have been achieved. Leads to short-term employee perspectives.
Management by Objectives (MBO)
Upper management - Direct supervisor - Peers - Subordinates - External client - Self
Common sources of error in performance appraisal
Results-oriented rating method
31. Behaviour checklist - Graphic rating scales - Behaviourally anchored rating scales (BARS) - Critical incidents method - Ranking of employees - Paired comparisons - Forced distribution
Forced Distribution Method
Types of behaviour appraisals
Life-cycle model of career highlights
Appraisal Interview
32. Traits-oriented rating method - Behaviour-oriented rating method - Results-oriented rating method
Three groups of appraisal methods
Upper management - Direct supervisor - Peers - Subordinates - External client - Self
Developing BARS
Electronic Performance Monitoring (EPM)
33. The problem that occurs when a supervisor tends to rate all subordinates either high or low.
Alternation Ranking Method
Strictness/Leniency
Performance appraisal interview process
Traits-oriented rating method
34. Halo and Horn effects - Leniency and severity - Central tendency
Paired comparisons
Results-oriented rating method
Halo Effect
Common sources of error in performance appraisal
35. The process by which employees acheive their career goals with assistance from the organisation through various activities to clarify one's strengths - weaknesses - interests - competencies and values. The desired outcome of training and performan
Career Management
Performance Management
Types of behaviour appraisals
Life-cycle model of career highlights
36. Ranking employees by making a chart of all possible pairs of the employees for each trait and indicating which is the better employee of the pair.
Protean Career Management
Behaviour-oriented rating method
Performance appraisal interview process
Paired Comparison Method
37. Progress was by vertical - upward movements in the same company for the high-performing employees.
Forced Distribution Method
Traditional View of Career Management
Results-oriented rating method
Life-cycle model of career highlights
38. The management of one's career with reference to one's life-goals rather than work goals - where the primary responsibility for managing career is with the individual not the organisation.
Paired comparisons
Purpose of Career management
Protean Career Management
Performance Management Definition
39. A tendency to rate all employees the same way - such as rating them all average.
Critical Incident Method
Halo Effect
Central Tendency
Common sources of error in performance appraisal
40. Graphic scales with different points on the scale which are behaviourally defined based on a prior analysis of critical incidents of the job.
Performance Appraisal
Behaviourally anchored rating scales (BARS)
Purposes of PA Systems
Response biases in performance appraisal