SUBJECTS
|
BROWSE
|
CAREER CENTER
|
POPULAR
|
JOIN
|
LOGIN
Business Skills
|
Soft Skills
|
Basic Literacy
|
Certifications
About
|
Help
|
Privacy
|
Terms
|
Email
Search
Test your basic knowledge |
Public Relations: PR Basics
Start Test
Study First
Subject
:
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. News media are free to report on whatever they wish - as long as they balance it with social responsibility Example: America
The PR practitioners
western media
ways to analyze media coverage
reification
2. Audience reach - Placement - Prominence - Share of Voice - Message Analysis - Visuals
formal research
ways to analyze media coverage
ways a company can use budgeting for PR
television
3. It ensures that the message will be transmitted immediately to a wide spread audience - very influential
ways a company can use budgeting for PR
reification
putting news on a wire or syndicate
stakeholder analysis?
4. They read newspapers to receive advice and guidance for forming and validating an opinion
opinion maker newspaper reader
controlled media
results of long-range planning
strategic thinking
5. What percent of media relations is Preparation?
strategic thinking
80%
budgeting tips
possible responses to crises
6. Predicting or establishing a desired future goal state - determining what forces will help or hinder movement toward te goal - and formulating a plan for achieving the desired state
authoritarian International media
newsworthy event criteria
colors associated with different crises
strategic thinking
7. Uses printed word - spoken word - pictures in motion - color - animation - and sound effects...the most powerful medium
outcomes of a program
newsworthy event criteria
television
problem statement
8. Number of people exposed to your program messages
budgeting tips
authoritarian International media
problem statement
potential audience
9. Evening TV news - major network news - local newspaper
main obstacles in planning
newsworthy event criteria
external factors of a situation analysis?
Examples of traditional media
10. Evaluation done after the program has finished-- 'how did we do?'
examples of crises
components of a budget
ways a company can use budgeting for PR
summative evaluation
11. Build on org strengths to counter threats in external environments
types of surveys
strengths and threats strategies
guidelines for writing a program objective
listening
12. What financially supports cable television?
guidelines for working with medi
advertising
aware public
strategic thinking
13. What percentage of crises are unexpected?
14%
internal factors of a situation analysis
guidelines for working with medi
examples of crises
14. They read because they see it as a source of enjoyment and a habit
tactics
pleasure newspaper reader
ways to analyze media coverage
Management by objectives
15. Specific - measurable - achievable - realistic - and time-bound decisions
guidelines for handling a PR crises
controlled media
SMART decisions
news
16. What questions do we ask? What is involved/affected? What positive and negative forces are operating?
results of long-range planning
situation Analysis( Internal and External)
controlled media
10%
17. Detection - Prevention/Preparation - Containment - Recovery - Learning
formal research
research
budgeting tips
stages of crisis management
18. Build on organizational strengths to take advantage of opportunities in the external environment
opinion maker newspaper reader
results of long-range planning
strengths and opportunities strategies
authoritarian International media
19. Product recall - fatal accidents - natural disasters - sexual harrassment
listening
information center
examples of crises
PR efficiency
20. History of the situation - study of who is involved/affected/gathering information about stakeholders
external factors of a situation analysis?
things that define stakeholders
78%
The PR practitioners
21. On-going evaluation in-progress during the program-- 'How are we doing?'
ways to analyze media coverage
AVE (Advertising value equivalency)
force field analysis
formative evaluation
22. How much money/time did it take to reach those goals
PR efficiency
tactics
components of the circular PR Management Process
revolutionary media
23. What aspect of PR undergirds every step of the process?
strengths and threats strategies
kinds of Informal/Explorative research?
communication audit?
research
24. Talk from the viewpoint of the publics interest - make the news easy to read - do not make a comment you don't want quoted - state the most important facts at the start - do not argue or lose your cool - you may rephrase a question you do not like -
guidelines for working with medi
media Gatekeepers
cross sectional surveys
strengths and opportunities strategies
25. What's going on here and why? Methods include in depth interviewing - focus groups - ethnogrpahy
qualitative research methods
components of the SWOT analysis
stages of crisis management
interactive communication (all about building and maintaining relationships with the public)
26. Hesitation - Obfuscation - Retaliation - Being Ambiguous - To be Pompous - Confrontation - and Litigations
common mistakes in handling crises
stages of crisis management
big wires in the U.S
newsworthy event criteria
27. Denial - Excuse - Justfication - Corrective Action - Apology (but with no change of action)
possible responses to crises
tips to writing a Program Outcome
strengths and opportunities strategies
AVE (Advertising value equivalency)
28. MBO emphasizes goals and objectives
latent public
strengths and opportunities strategies
kinds of Informal/Explorative research?
Management by objectives
29. How much do people use information in the problem situation? What kinds of information do people seek? How do people use information? What predicts information use?
force field analysis
forms of analysis used when informal methods of research aren't enough
to build a relationship with the media
additional questions that must be answered through research
30. Conducted over a long period of time
big wires in the U.S
potential audience
common mistakes in handling crises
tread-panel surveys
31. The key for public relations is that the new technology promotes what?
qualitative research methods
interactive communication (all about building and maintaining relationships with the public)
potential audience
primary research
32. In-person surveys - telephone surveys - self-administered surveys - mailed surveys
budgeting tips
latent public
research
types of surveys
33. The media are subordinate to the state - which controls the press and restricts coverage. Example: Iraq under Hussein
guidelines for Good Media Relations
ways to analyze media coverage
authoritarian International media
external factors of a situation analysis?
34. Shoot squarely (be honest) - Give Service (give them what they want) - Do not beg for a story - Do not ask for 'kills' (suppressing a story) - Do not Flood the media (stick to what is news only)
communist media
formative evaluation
external factors of a situation analysis?
guidelines for Good Media Relations
35. Specific activties that relate to strategies - have direct action - result from strategies
tactics
guidelines for writing a program objective
ways a company can use budgeting for PR
western media
36. Starts with someone making a value judgement that something is wrong - could be wrong - or could be better
The PR practitioners
components of the circular PR Management Process
secondary research
problem definition
37. Timeliness - Impact - Proximity - Unusualness - Conflict/Controversy (TIPUC)
newsworthy event criteria
qualitative research methods
strategic thinking
budgeting tips
38. MOR
developmental media
Management by Objectives and Results
stages of crisis management
ways a company can use budgeting for PR
39. They make decisions to either minimize negative forces or maximize positive forces - that is always their focus
problem definition
PR efficiency
strategic thinking
force field analysis
40. Media that tried to push against restrictions made by the State. Examples: undercover websites in China that get shut down
potential audience
kinds of Informal/Explorative research?
revolutionary media
to build a relationship with the media
41. Use present tense - describe situation in measurable terms - do not imply solution or blame for problem - Step 1: Define the Problem. What question do we ask? What is happening now?
guidelines to writing useful problem statements
forms of analysis used when informal methods of research aren't enough
places where one could obtain secondary research
possible responses to crises
42. Integrated program with definite plans towards goals - increased management participation - emphasis thats positive - not defensive - and careful deliberation when making choices
results of long-range planning
aware public
PR effectivness
attentive audience
43. Give focus/direction - provide guidance/motivation - spell out the outcome criteria to be evaluated
developmental media
places where one could obtain secondary research
guidelines for working with medi
tips to writing a Program Outcome
44. Defining the Problem (Or Opportunity) - Planning and Programming - Taking Action and Communication - and Evaluating the program
PR effectivness
instrumental newspaper reader
television
components of the circular PR Management Process
45. Problem statement - purpose statement - audience analysis - recommendation plans - time frame - projected costs - and evaluation design
components of a budget
components of the SWOT analysis
formal research
scanner newspaper reader
46. A collection of all that is known about the situation
tread-panel surveys
communist media
situation analysis
common mistakes in handling crises
47. Personal contacts - Key informants - community forums - advisory boards - monitor social media
guidelines to writing useful problem statements
communist media
qualitative research methods
kinds of Informal/Explorative research?
48. Identify thinsg that can go wrong and become highly visible - assign priorities - draft questions answers and solutions - focus on what do to and what to say - and develop a strategy to contain and counteract (not react and respond)
revolutionary media
guidelines for handling a PR crises
communist media
kinds of Informal/Explorative research?
49. Practitioners speak in terms of publicity - but media wants...?
SMART decisions
communist media
news
reification
50. Best for counting - predicting and analyzing. Methods include content analysis and survey research
cross sectional surveys
scanner newspaper reader
communist media
quantitative research methods