SUBJECTS
|
BROWSE
|
CAREER CENTER
|
POPULAR
|
JOIN
|
LOGIN
Business Skills
|
Soft Skills
|
Basic Literacy
|
Certifications
About
|
Help
|
Privacy
|
Terms
|
Email
Search
Test your basic knowledge |
Public Relations: PR Basics
Start Test
Study First
Subject
:
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. They read for varied reasons that don't belong in any other category
scanner newspaper reader
opinion maker newspaper reader
information center
newsworthy event criteria
2. What questions do we ask? What is involved/affected? What positive and negative forces are operating?
guidelines to writing useful problem statements
problem statement
situation Analysis( Internal and External)
places where one could obtain secondary research
3. How much do people use information in the problem situation? What kinds of information do people seek? How do people use information? What predicts information use?
guidelines for handling a PR crises
stakeholder analysis?
additional questions that must be answered through research
communist media
4. Geographics - Demographics - Lifestyle/Pyshcological - Covert Power - Position - Reputation - Membership - Role in decsions - Communication behavior
summative evaluation
problem statement
weaknesses and opportinities strategies
things that define stakeholders
5. Hesitation - Obfuscation - Retaliation - Being Ambiguous - To be Pompous - Confrontation - and Litigations
interactive communication (all about building and maintaining relationships with the public)
situation Analysis( Internal and External)
common mistakes in handling crises
PR efficiency
6. Information must be newsworthy - It must be up to the standards of that media - Must be a timely report of the issue - Must be the right definition of news (you would need to research that company/organization)
main obstacles in planning
advertising
television
guidelines on giving the media the news they want
7. _____ has the advantage of interactive conversation with its publics - and it has a personal appeal becuase it is the spoken word
radio
cross sectional surveys
PR efficiency
information center
8. You have a say in what is said - how it is said - when it is said and to some extent to whom it is said
ego-booster newspaper reader
controlled media
active public
ways a company can use budgeting for PR
9. They read to enhance their self-image and status with others
main obstacles in planning
ego-booster newspaper reader
information center
active public
10. The State controls the media and requires it to promote only what they think Example: Media in China and Cuba
results of long-range planning
guidelines for working with medi
strengths and threats strategies
communist media
11. Calculates how much money an org would have to pay to secure the same amount of space/time in the media as paid advertising
forms of analysis used when informal methods of research aren't enough
AVE (Advertising value equivalency)
steps to creating an evaluation program at your organization
nonpublic
12. Best for counting - predicting and analyzing. Methods include content analysis and survey research
formal research
situation analysis
quantitative research methods
possible responses to crises
13. Immediate - like natural disasters or death - Emerging - like sexual harrassment or crime - and Sustained - rumors or down-sizing - scandals
strengths and opportunities strategies
guidelines to writing useful problem statements
tactics
types of crises
14. Media over which you have no direct role in decisions about media content
SMART decisions
instrumental newspaper reader
tread-panel surveys
uncontrolled media
15. They read to get information they think will be useful in daily living
multiplier effect
instrumental newspaper reader
information center
ways to analyze media coverage
16. Media that tried to push against restrictions made by the State. Examples: undercover websites in China that get shut down
revolutionary media
uncontrolled media
types of crises
things that define stakeholders
17. Give focus/direction - provide guidance/motivation - spell out the outcome criteria to be evaluated
tips to writing a Program Outcome
components of the SWOT analysis
mailed surveys
weakness and threats strategies
18. What aspect of PR undergirds every step of the process?
communication audit?
research
nonpublic
places where one could obtain secondary research
19. The process of identifying who is involved and affected by the situation
outcomes of a program
steps to creating an evaluation program at your organization
multiplier effect
stakeholder analysis?
20. RACE AND ROPE Research - Action - Communication - Evaluation AND Research - Objectives - Programming - Evaluation
big wires in the U.S
strategic planning
radio
the PR process
21. Total income or funds available - competitive necessity - Task or goal driven (least preferable) - Profit
communist media
tactics
formal research
ways a company can use budgeting for PR
22. PR now tells an org how to say - what to say and...
to build a relationship with the media
What to do
places where one could obtain secondary research
problem statement
23. Number of people exposed to your program messages
Management by objectives
potential audience
embargoed news
steps to creating an evaluation program at your organization
24. Define your objectives/mission - Define audience/what motivated them - Define metrics/critera to use - Compare yourself with the competition - Pick your measurement tool - Analyze results and make this a regular occurence
western media
nonpublic
media Gatekeepers
steps to creating an evaluation program at your organization
25. Know the cost of what you propose - base budget on goals and objectives - use a spreadsheet to manage costs
embargoed news
forms of analysis used when informal methods of research aren't enough
budgeting tips
external factors of a situation analysis?
26. Their level of involvement is very low - they dont have any impact in the org. and vice versa
media Gatekeepers
reification
mailed surveys
nonpublic
27. Audience reach - Placement - Prominence - Share of Voice - Message Analysis - Visuals
research
interactive communication (all about building and maintaining relationships with the public)
weaknesses and opportinities strategies
ways to analyze media coverage
28. Specific activties that relate to strategies - have direct action - result from strategies
interactive communication (all about building and maintaining relationships with the public)
tactics
news
qualitative research methods
29. Libraries - databases - Internet - Publications - websites - etcs.
guidelines for writing a program objective
strengths and threats strategies
places where one could obtain secondary research
nonpublic
30. People who recognize that they are involved but have not communicated it
The PR practitioners
types of crises
aware public
components of the SWOT analysis
31. Shoot squarely (be honest) - Give Service (give them what they want) - Do not beg for a story - Do not ask for 'kills' (suppressing a story) - Do not Flood the media (stick to what is news only)
publice service announcement
formative evaluation
examples of crises
guidelines for Good Media Relations
32. What percentage of a PR campaign SHOULD be used for research??
types of crises
PR effectivness
10%
scanner newspaper reader
33. What financially supports cable television?
guidelines for working with medi
qualitative research methods
advertising
force field analysis
34. When a company uses AVE's to save money and look more credible
multiplier effect
colors associated with different crises
primary research
revolutionary media
35. Whether or not your reached your goals
PR effectivness
weakness and threats strategies
strengths and threats strategies
cross sectional surveys
36. Build on organizational strengths to take advantage of opportunities in the external environment
What to do
embargoed news
strengths and opportunities strategies
the PR process
37. What's going on here and why? Methods include in depth interviewing - focus groups - ethnogrpahy
ways to analyze media coverage
scanner newspaper reader
qualitative research methods
multiplier effect
38. Evaluation done after the program has finished-- 'how did we do?'
strengths and opportunities strategies
possible responses to crises
summative evaluation
ways a company can use budgeting for PR
39. They save time/money - they don't have a bias - it is convenient BUT they have no control over who responds - low responses - may not be an accurate sample population
situation Analysis( Internal and External)
primary research
mailed surveys
guidelines on giving the media the news they want
40. Evening TV news - major network news - local newspaper
Examples of traditional media
78%
listening
additional questions that must be answered through research
41. Predicting or establishing a desired future goal state - determining what forces will help or hinder movement toward te goal - and formulating a plan for achieving the desired state
strategic thinking
uncontrolled media
tactics
external factors of a situation analysis?
42. The media are subordinate to the state - which controls the press and restricts coverage. Example: Iraq under Hussein
ways a company can use budgeting for PR
communist media
authoritarian International media
components of the SWOT analysis
43. Information shared with journalists who are not to share it on a wide scale until given permission
SMART decisions
developmental media
embargoed news
places where one could obtain secondary research
44. A collection of all that is known about the situation
situation analysis
latent public
outcomes of a program
colors associated with different crises
45. What percentage of crises are 'smoldering?' (building over time)
problem statement
ways a company can use budgeting for PR
78%
guidelines on giving the media the news they want
46. Start with 'To' then use an accomplishment verb - Specify a key outcome to be achieved - State the outcome in quantitative terms - Set a target date for acheiving - Put it in writing and refer to it often
guidelines for writing a program objective
methods to measure TV/radio audiences
authoritarian International media
stakeholder analysis?
47. In-person surveys - telephone surveys - self-administered surveys - mailed surveys
guidelines on giving the media the news they want
types of surveys
guidelines to writing useful problem statements
outcomes of a program
48. History of the situation - study of who is involved/affected/gathering information about stakeholders
common mistakes in handling crises
forms of analysis used when informal methods of research aren't enough
external factors of a situation analysis?
putting news on a wire or syndicate
49. Making decisions about program goals and objectives - identifying key publics - setting policies or rules to guide selection of strategies - and determining those strategies
world's largest international news agency
components of a budget
Management by Objectives and Results
strategic planning
50. Knowledge outcome - Predisposition (Opinion/attitude) outcome - and behavioral outcome
components of a budget
outcomes of a program
cross sectional surveys
Management by objectives