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Test your basic knowledge |
Public Relations: PR Basics
Start Test
Study First
Subject
:
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. How much money/time did it take to reach those goals
Examples of traditional media
guidelines for Good Media Relations
PR efficiency
Management by objectives
2. Build on organizational strengths to take advantage of opportunities in the external environment
strengths and opportunities strategies
big wires in the U.S
ego-booster newspaper reader
the PR process
3. Use present tense - describe situation in measurable terms - do not imply solution or blame for problem - Step 1: Define the Problem. What question do we ask? What is happening now?
information center
guidelines for writing a program objective
strengths and threats strategies
guidelines to writing useful problem statements
4. They save time/money - they don't have a bias - it is convenient BUT they have no control over who responds - low responses - may not be an accurate sample population
Examples of traditional media
guidelines to writing useful problem statements
nonpublic
mailed surveys
5. Product recall - fatal accidents - natural disasters - sexual harrassment
scanner newspaper reader
80%
examples of crises
television
6. Shoot squarely (be honest) - Give Service (give them what they want) - Do not beg for a story - Do not ask for 'kills' (suppressing a story) - Do not Flood the media (stick to what is news only)
kinds of Informal/Explorative research?
guidelines for Good Media Relations
results of long-range planning
putting news on a wire or syndicate
7. What percent of media relations is Preparation?
80%
external factors of a situation analysis?
guidelines for handling a PR crises
colors associated with different crises
8. Policies - procedures - and actions related to the problem
common mistakes in handling crises
The PR practitioners
internal factors of a situation analysis
mailed surveys
9. Whose job is it to educate and train executives to deal with the press?
The PR practitioners
world's largest international news agency
problem statement
western media
10. Geographics - Demographics - Lifestyle/Pyshcological - Covert Power - Position - Reputation - Membership - Role in decsions - Communication behavior
things that define stakeholders
media Gatekeepers
formal research
AVE (Advertising value equivalency)
11. Attempt to minimize both organizational weaknesses and external threats
western media
weakness and threats strategies
summative evaluation
examples of crises
12. Identify thinsg that can go wrong and become highly visible - assign priorities - draft questions answers and solutions - focus on what do to and what to say - and develop a strategy to contain and counteract (not react and respond)
results of long-range planning
forms of analysis used when informal methods of research aren't enough
guidelines for handling a PR crises
colors associated with different crises
13. Failure of employers to include the PR practitioner in decisions - perception of PR as 'communication support' - absence of 'agreed-upon' objectives - inadequate time - frustrations and delays
nonpublic
main obstacles in planning
SMART decisions
active public
14. Know the cost of what you propose - base budget on goals and objectives - use a spreadsheet to manage costs
potential audience
opinion maker newspaper reader
examples of crises
budgeting tips
15. They read for varied reasons that don't belong in any other category
scanner newspaper reader
mailed surveys
advantages of getting a story in print
colors associated with different crises
16. People who recognize that they are involved but have not communicated it
problem statement
communication audit?
guidelines for handling a PR crises
aware public
17. Specific - measurable - achievable - realistic - and time-bound decisions
SMART decisions
problem definition
instrumental newspaper reader
components of the SWOT analysis
18. What aspect of PR undergirds every step of the process?
advertising
tread-panel surveys
possible responses to crises
research
19. When people communicate and organize to do something about the situation they are involved in
kinds of Informal/Explorative research?
qualitative research methods
opinion maker newspaper reader
active public
20. News media are free to report on whatever they wish - as long as they balance it with social responsibility Example: America
types of surveys
strategic planning
western media
active public
21. Talk from the viewpoint of the publics interest - make the news easy to read - do not make a comment you don't want quoted - state the most important facts at the start - do not argue or lose your cool - you may rephrase a question you do not like -
guidelines for working with medi
possible responses to crises
examples of crises
information center
22. Evaluation done after the program has finished-- 'how did we do?'
quantitative research methods
outcomes of a program
communication audit?
summative evaluation
23. Media over which you have no direct role in decisions about media content
uncontrolled media
components of a budget
revolutionary media
the PR process
24. People who are unaware of their connections with others due to an issue
attentive audience
research
latent public
14%
25. Original research
western media
stakeholder analysis?
PR efficiency
primary research
26. Reach older demographics - opinion leaders tend to read the newspaper - impressive breadth in audience - has a large impact on public issues
advantages of getting a story in print
secondary research
radio
to build a relationship with the media
27. The State controls the media and requires it to promote only what they think Example: Media in China and Cuba
weakness and threats strategies
80%
communist media
advertising
28. Build on org strengths to counter threats in external environments
tread-panel surveys
strengths and threats strategies
80%
PR effectivness
29. What percentage of a PR campaign SHOULD be used for research??
10%
television
pleasure newspaper reader
active public
30. A collection of all that is known about the situation
opinion maker newspaper reader
main obstacles in planning
situation analysis
strengths and threats strategies
31. Integrated program with definite plans towards goals - increased management participation - emphasis thats positive - not defensive - and careful deliberation when making choices
guidelines for Good Media Relations
news
results of long-range planning
potential audience
32. Predicting or establishing a desired future goal state - determining what forces will help or hinder movement toward te goal - and formulating a plan for achieving the desired state
Management by Objectives and Results
strategic thinking
tactics
cross sectional surveys
33. Information shared with journalists who are not to share it on a wide scale until given permission
problem definition
embargoed news
potential audience
components of the SWOT analysis
34. On-going evaluation in-progress during the program-- 'How are we doing?'
formative evaluation
SMART decisions
situation Analysis( Internal and External)
guidelines for Good Media Relations
35. ualitative and Quantitative research
PR effectivness
formal research
Management by objectives
scanner newspaper reader
36. Uses printed word - spoken word - pictures in motion - color - animation - and sound effects...the most powerful medium
components of a budget
strengths and opportunities strategies
television
information center
37. History of the situation - study of who is involved/affected/gathering information about stakeholders
listening
external factors of a situation analysis?
ways to analyze media coverage
advantages of getting a story in print
38. Practitioners speak in terms of publicity - but media wants...?
aware public
guidelines for handling a PR crises
news
tactics
39. Calculates how much money an org would have to pay to secure the same amount of space/time in the media as paid advertising
AVE (Advertising value equivalency)
formative evaluation
forms of analysis used when informal methods of research aren't enough
outcomes of a program
40. Personal contacts - Key informants - community forums - advisory boards - monitor social media
force field analysis
Management by objectives
formal research
kinds of Informal/Explorative research?
41. They read to enhance their self-image and status with others
news
ego-booster newspaper reader
strengths and opportunities strategies
guidelines for working with medi
42. Number of people who attend to messages and attend events--measured by Readership - listenership - and viewership
places where one could obtain secondary research
SMART decisions
embargoed news
attentive audience
43. Give focus/direction - provide guidance/motivation - spell out the outcome criteria to be evaluated
authoritarian International media
tips to writing a Program Outcome
nonpublic
news
44. Best for counting - predicting and analyzing. Methods include content analysis and survey research
Examples of traditional media
examples of crises
quantitative research methods
embargoed news
45. Detection - Prevention/Preparation - Containment - Recovery - Learning
budgeting tips
problem definition
results of long-range planning
stages of crisis management
46. Define your objectives/mission - Define audience/what motivated them - Define metrics/critera to use - Compare yourself with the competition - Pick your measurement tool - Analyze results and make this a regular occurence
steps to creating an evaluation program at your organization
active public
Management by Objectives and Results
types of surveys
47. Conducted to measure one single point in time
aware public
common mistakes in handling crises
tactics
cross sectional surveys
48. Conducted over a long period of time
guidelines to writing useful problem statements
newsworthy event criteria
tread-panel surveys
to build a relationship with the media
49. What percentage of crises are 'smoldering?' (building over time)
78%
research
multiplier effect
communication audit?
50. Number of people exposed to your program messages
examples of crises
potential audience
television
primary research