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Test your basic knowledge |
Public Relations: PR Basics
Start Test
Study First
Subject
:
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Build on organizational strengths to take advantage of opportunities in the external environment
interactive communication (all about building and maintaining relationships with the public)
weaknesses and opportinities strategies
strengths and opportunities strategies
mailed surveys
2. Personal contacts - Key informants - community forums - advisory boards - monitor social media
methods to measure TV/radio audiences
results of long-range planning
western media
kinds of Informal/Explorative research?
3. They make decisions to either minimize negative forces or maximize positive forces - that is always their focus
force field analysis
cross sectional surveys
outcomes of a program
western media
4. Knowledge outcome - Predisposition (Opinion/attitude) outcome - and behavioral outcome
outcomes of a program
radio
newsworthy event criteria
types of surveys
5. Libraries - databases - Internet - Publications - websites - etcs.
78%
ways to analyze media coverage
AVE (Advertising value equivalency)
places where one could obtain secondary research
6. What financially supports cable television?
formal research
secondary research
advertising
pleasure newspaper reader
7. Any announcement that promotes programs and services of the government and voluntary agencies--no payment is made to the station for broadcasting it
The PR practitioners
publice service announcement
additional questions that must be answered through research
the PR process
8. Evening TV news - major network news - local newspaper
Examples of traditional media
types of crises
strategic thinking
potential audience
9. History of the situation - study of who is involved/affected/gathering information about stakeholders
components of the SWOT analysis
situation analysis
external factors of a situation analysis?
guidelines for Good Media Relations
10. How much do people use information in the problem situation? What kinds of information do people seek? How do people use information? What predicts information use?
main obstacles in planning
aware public
additional questions that must be answered through research
tread-panel surveys
11. Yellow = current crises - Green = emerging crises - Brown = old crises
primary research
AVE (Advertising value equivalency)
Management by Objectives and Results
colors associated with different crises
12. Attempt to minimize organizational weaknesses by taking advantages of external opportunities
weakness and threats strategies
advertising
weaknesses and opportinities strategies
nonpublic
13. When people communicate and organize to do something about the situation they are involved in
budgeting tips
active public
main obstacles in planning
PR efficiency
14. PR now tells an org how to say - what to say and...
What to do
main obstacles in planning
stakeholder analysis?
to build a relationship with the media
15. Hesitation - Obfuscation - Retaliation - Being Ambiguous - To be Pompous - Confrontation - and Litigations
components of the circular PR Management Process
places where one could obtain secondary research
common mistakes in handling crises
colors associated with different crises
16. The key for public relations is that the new technology promotes what?
interactive communication (all about building and maintaining relationships with the public)
formal research
results of long-range planning
listening
17. What questions do we ask? What is involved/affected? What positive and negative forces are operating?
outcomes of a program
situation Analysis( Internal and External)
communist media
SMART decisions
18. Whether or not your reached your goals
qualitative research methods
types of surveys
PR effectivness
interactive communication (all about building and maintaining relationships with the public)
19. They save time/money - they don't have a bias - it is convenient BUT they have no control over who responds - low responses - may not be an accurate sample population
components of a budget
mailed surveys
outcomes of a program
opinion maker newspaper reader
20. Treating an abstraction as if it exists as a concrete material entity
embargoed news
reification
The PR practitioners
guidelines for writing a program objective
21. Problem statement - purpose statement - audience analysis - recommendation plans - time frame - projected costs - and evaluation design
components of a budget
problem statement
research
communication audit?
22. Policies - procedures - and actions related to the problem
publice service announcement
ways a company can use budgeting for PR
components of the SWOT analysis
internal factors of a situation analysis
23. They read newspapers to receive advice and guidance for forming and validating an opinion
multiplier effect
opinion maker newspaper reader
guidelines on giving the media the news they want
10%
24. Diary - meter - people-meter - and telephone interview
methods to measure TV/radio audiences
strategic planning
authoritarian International media
stakeholder analysis?
25. Shoot squarely (be honest) - Give Service (give them what they want) - Do not beg for a story - Do not ask for 'kills' (suppressing a story) - Do not Flood the media (stick to what is news only)
guidelines for Good Media Relations
revolutionary media
ego-booster newspaper reader
problem statement
26. News media are free to report on whatever they wish - as long as they balance it with social responsibility Example: America
problem statement
aware public
Examples of traditional media
western media
27. Information must be newsworthy - It must be up to the standards of that media - Must be a timely report of the issue - Must be the right definition of news (you would need to research that company/organization)
What to do
results of long-range planning
instrumental newspaper reader
guidelines on giving the media the news they want
28. You have a say in what is said - how it is said - when it is said and to some extent to whom it is said
forms of analysis used when informal methods of research aren't enough
strengths and opportunities strategies
controlled media
big wires in the U.S
29. _____ has the advantage of interactive conversation with its publics - and it has a personal appeal becuase it is the spoken word
formal research
tactics
radio
guidelines to writing useful problem statements
30. Get to know the reporters and editors - understand the constraints under which they operate - and build trust with them--every interaction counts
to build a relationship with the media
results of long-range planning
qualitative research methods
latent public
31. Total income or funds available - competitive necessity - Task or goal driven (least preferable) - Profit
research
multiplier effect
examples of crises
ways a company can use budgeting for PR
32. Starts with someone making a value judgement that something is wrong - could be wrong - or could be better
problem definition
problem statement
AVE (Advertising value equivalency)
cross sectional surveys
33. What percentage of crises are unexpected?
cross sectional surveys
stages of crisis management
budgeting tips
14%
34. Media that tried to push against restrictions made by the State. Examples: undercover websites in China that get shut down
places where one could obtain secondary research
revolutionary media
secondary research
guidelines for writing a program objective
35. Build on org strengths to counter threats in external environments
tactics
main obstacles in planning
strengths and threats strategies
PR effectivness
36. What percentage of crises are 'smoldering?' (building over time)
the PR process
potential audience
types of surveys
78%
37. Predicting or establishing a desired future goal state - determining what forces will help or hinder movement toward te goal - and formulating a plan for achieving the desired state
formal research
strategic thinking
guidelines for handling a PR crises
places where one could obtain secondary research
38. Uses printed word - spoken word - pictures in motion - color - animation - and sound effects...the most powerful medium
opinion maker newspaper reader
television
places where one could obtain secondary research
guidelines for handling a PR crises
39. Information shared with journalists who are not to share it on a wide scale until given permission
newsworthy event criteria
interactive communication (all about building and maintaining relationships with the public)
situation Analysis( Internal and External)
embargoed news
40. They read for varied reasons that don't belong in any other category
media Gatekeepers
formative evaluation
problem statement
scanner newspaper reader
41. Number of people exposed to your program messages
potential audience
additional questions that must be answered through research
budgeting tips
mailed surveys
42. Audience reach - Placement - Prominence - Share of Voice - Message Analysis - Visuals
ways to analyze media coverage
latent public
newsworthy event criteria
secondary research
43. Conducted to measure one single point in time
results of long-range planning
cross sectional surveys
SMART decisions
examples of crises
44. Media is relatively free - as long as it supports national goals and heads toward development Example: India
developmental media
aware public
additional questions that must be answered through research
Management by Objectives and Results
45. Denial - Excuse - Justfication - Corrective Action - Apology (but with no change of action)
methods to measure TV/radio audiences
types of surveys
possible responses to crises
force field analysis
46. With uncontrolled media these people control if it is reported/what - when how - etc?
force field analysis
budgeting tips
primary research
media Gatekeepers
47. Media over which you have no direct role in decisions about media content
authoritarian International media
examples of crises
uncontrolled media
PR effectivness
48. Failure of employers to include the PR practitioner in decisions - perception of PR as 'communication support' - absence of 'agreed-upon' objectives - inadequate time - frustrations and delays
scanner newspaper reader
guidelines for handling a PR crises
main obstacles in planning
formal research
49. RACE AND ROPE Research - Action - Communication - Evaluation AND Research - Objectives - Programming - Evaluation
the PR process
common mistakes in handling crises
results of long-range planning
guidelines for Good Media Relations
50. People who are unaware of their connections with others due to an issue
internal factors of a situation analysis
components of a budget
latent public
authoritarian International media