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Test your basic knowledge |
Public Relations: PR Basics
Start Test
Study First
Subject
:
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Talk from the viewpoint of the publics interest - make the news easy to read - do not make a comment you don't want quoted - state the most important facts at the start - do not argue or lose your cool - you may rephrase a question you do not like -
scanner newspaper reader
guidelines for working with medi
weakness and threats strategies
components of a budget
2. They read for varied reasons that don't belong in any other category
qualitative research methods
scanner newspaper reader
ego-booster newspaper reader
colors associated with different crises
3. When people communicate and organize to do something about the situation they are involved in
components of the circular PR Management Process
active public
tread-panel surveys
results of long-range planning
4. AP (Associated Press) and The United Press International
colors associated with different crises
outcomes of a program
big wires in the U.S
additional questions that must be answered through research
5. Problem statement - purpose statement - audience analysis - recommendation plans - time frame - projected costs - and evaluation design
weaknesses and opportinities strategies
things that define stakeholders
components of a budget
television
6. MOR
results of long-range planning
Examples of traditional media
nonpublic
Management by Objectives and Results
7. Diary - meter - people-meter - and telephone interview
forms of analysis used when informal methods of research aren't enough
methods to measure TV/radio audiences
attentive audience
media Gatekeepers
8. Evaluation done after the program has finished-- 'how did we do?'
78%
summative evaluation
10%
additional questions that must be answered through research
9. An information line during a crisis - has 2 parts: one that deals directly with the public - one that obtains the information - and needs to be credible before crisis
advertising
methods to measure TV/radio audiences
PR efficiency
information center
10. Treating an abstraction as if it exists as a concrete material entity
AVE (Advertising value equivalency)
situation Analysis( Internal and External)
problem statement
reification
11. Failure of employers to include the PR practitioner in decisions - perception of PR as 'communication support' - absence of 'agreed-upon' objectives - inadequate time - frustrations and delays
ways a company can use budgeting for PR
western media
PR effectivness
main obstacles in planning
12. Evening TV news - major network news - local newspaper
nonpublic
forms of analysis used when informal methods of research aren't enough
guidelines to writing useful problem statements
Examples of traditional media
13. A concise desciption of the situation
situation Analysis( Internal and External)
communication audit?
problem statement
components of a budget
14. Calculates how much money an org would have to pay to secure the same amount of space/time in the media as paid advertising
Management by Objectives and Results
budgeting tips
authoritarian International media
AVE (Advertising value equivalency)
15. Know the cost of what you propose - base budget on goals and objectives - use a spreadsheet to manage costs
guidelines to writing useful problem statements
budgeting tips
information center
weakness and threats strategies
16. On-going evaluation in-progress during the program-- 'How are we doing?'
Management by Objectives and Results
78%
formative evaluation
force field analysis
17. Conducted over a long period of time
newsworthy event criteria
tread-panel surveys
components of a budget
Management by objectives
18. Yellow = current crises - Green = emerging crises - Brown = old crises
SMART decisions
kinds of Informal/Explorative research?
forms of analysis used when informal methods of research aren't enough
colors associated with different crises
19. PR now tells an org how to say - what to say and...
What to do
budgeting tips
things that define stakeholders
80%
20. Use present tense - describe situation in measurable terms - do not imply solution or blame for problem - Step 1: Define the Problem. What question do we ask? What is happening now?
instrumental newspaper reader
guidelines for Good Media Relations
tread-panel surveys
guidelines to writing useful problem statements
21. You have a say in what is said - how it is said - when it is said and to some extent to whom it is said
potential audience
multiplier effect
stakeholder analysis?
controlled media
22. Detection - Prevention/Preparation - Containment - Recovery - Learning
stages of crisis management
interactive communication (all about building and maintaining relationships with the public)
What to do
cross sectional surveys
23. Best for counting - predicting and analyzing. Methods include content analysis and survey research
quantitative research methods
problem statement
tread-panel surveys
problem definition
24. The process of receiving - constructing meaning from - and responding to messages - Effective PR starts with this
places where one could obtain secondary research
weakness and threats strategies
guidelines for working with medi
listening
25. Personal contacts - Key informants - community forums - advisory boards - monitor social media
guidelines to writing useful problem statements
What to do
advertising
kinds of Informal/Explorative research?
26. History of the situation - study of who is involved/affected/gathering information about stakeholders
common mistakes in handling crises
SMART decisions
external factors of a situation analysis?
interactive communication (all about building and maintaining relationships with the public)
27. Documentation of an organizations efforts for the purpose of understanding how it communicates with its publics
ways to analyze media coverage
AVE (Advertising value equivalency)
communication audit?
situation analysis
28. Whose job is it to educate and train executives to deal with the press?
ways to analyze media coverage
western media
The PR practitioners
SMART decisions
29. The State controls the media and requires it to promote only what they think Example: Media in China and Cuba
forms of analysis used when informal methods of research aren't enough
strategic thinking
communist media
multiplier effect
30. They read newspapers to receive advice and guidance for forming and validating an opinion
results of long-range planning
force field analysis
tips to writing a Program Outcome
opinion maker newspaper reader
31. Making decisions about program goals and objectives - identifying key publics - setting policies or rules to guide selection of strategies - and determining those strategies
kinds of Informal/Explorative research?
research
newsworthy event criteria
strategic planning
32. Timeliness - Impact - Proximity - Unusualness - Conflict/Controversy (TIPUC)
budgeting tips
newsworthy event criteria
forms of analysis used when informal methods of research aren't enough
ego-booster newspaper reader
33. Information shared with journalists who are not to share it on a wide scale until given permission
additional questions that must be answered through research
tips to writing a Program Outcome
multiplier effect
embargoed news
34. Starts with someone making a value judgement that something is wrong - could be wrong - or could be better
problem definition
ways to analyze media coverage
The PR practitioners
78%
35. Policies - procedures - and actions related to the problem
television
internal factors of a situation analysis
weakness and threats strategies
components of the circular PR Management Process
36. News media are free to report on whatever they wish - as long as they balance it with social responsibility Example: America
examples of crises
Management by Objectives and Results
communist media
western media
37. Product recall - fatal accidents - natural disasters - sexual harrassment
common mistakes in handling crises
reification
examples of crises
embargoed news
38. Predicting or establishing a desired future goal state - determining what forces will help or hinder movement toward te goal - and formulating a plan for achieving the desired state
10%
western media
strategic thinking
external factors of a situation analysis?
39. RACE AND ROPE Research - Action - Communication - Evaluation AND Research - Objectives - Programming - Evaluation
big wires in the U.S
the PR process
strengths and opportunities strategies
possible responses to crises
40. Immediate - like natural disasters or death - Emerging - like sexual harrassment or crime - and Sustained - rumors or down-sizing - scandals
types of crises
developmental media
situation analysis
aware public
41. Attempt to minimize organizational weaknesses by taking advantages of external opportunities
examples of crises
world's largest international news agency
communication audit?
weaknesses and opportinities strategies
42. Audience reach - Placement - Prominence - Share of Voice - Message Analysis - Visuals
nonpublic
Examples of traditional media
developmental media
ways to analyze media coverage
43. Practitioners speak in terms of publicity - but media wants...?
Management by Objectives and Results
scanner newspaper reader
guidelines for writing a program objective
news
44. Media is relatively free - as long as it supports national goals and heads toward development Example: India
developmental media
ways a company can use budgeting for PR
possible responses to crises
aware public
45. Denial - Excuse - Justfication - Corrective Action - Apology (but with no change of action)
strengths and threats strategies
Management by objectives
possible responses to crises
main obstacles in planning
46. Whether or not your reached your goals
stakeholder analysis?
embargoed news
components of a budget
PR effectivness
47. What aspect of PR undergirds every step of the process?
weakness and threats strategies
internal factors of a situation analysis
research
10%
48. How much do people use information in the problem situation? What kinds of information do people seek? How do people use information? What predicts information use?
scanner newspaper reader
advertising
additional questions that must be answered through research
forms of analysis used when informal methods of research aren't enough
49. Any announcement that promotes programs and services of the government and voluntary agencies--no payment is made to the station for broadcasting it
publice service announcement
pleasure newspaper reader
types of surveys
multiplier effect
50. Conducted to measure one single point in time
cross sectional surveys
communication audit?
guidelines for handling a PR crises
strengths and threats strategies