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Test your basic knowledge |
Public Relations: PR Basics
Start Test
Study First
Subject
:
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Evaluation done after the program has finished-- 'how did we do?'
opinion maker newspaper reader
summative evaluation
communication audit?
putting news on a wire or syndicate
2. Whose job is it to educate and train executives to deal with the press?
The PR practitioners
methods to measure TV/radio audiences
stages of crisis management
listening
3. Get to know the reporters and editors - understand the constraints under which they operate - and build trust with them--every interaction counts
latent public
to build a relationship with the media
tread-panel surveys
results of long-range planning
4. Reach older demographics - opinion leaders tend to read the newspaper - impressive breadth in audience - has a large impact on public issues
big wires in the U.S
attentive audience
research
advantages of getting a story in print
5. The key for public relations is that the new technology promotes what?
nonpublic
common mistakes in handling crises
interactive communication (all about building and maintaining relationships with the public)
The PR practitioners
6. The process of identifying who is involved and affected by the situation
television
stakeholder analysis?
stages of crisis management
potential audience
7. Best for counting - predicting and analyzing. Methods include content analysis and survey research
PR effectivness
quantitative research methods
ways to analyze media coverage
Management by objectives
8. An information line during a crisis - has 2 parts: one that deals directly with the public - one that obtains the information - and needs to be credible before crisis
information center
guidelines for handling a PR crises
primary research
embargoed news
9. Talk from the viewpoint of the publics interest - make the news easy to read - do not make a comment you don't want quoted - state the most important facts at the start - do not argue or lose your cool - you may rephrase a question you do not like -
big wires in the U.S
attentive audience
guidelines for working with medi
colors associated with different crises
10. RACE AND ROPE Research - Action - Communication - Evaluation AND Research - Objectives - Programming - Evaluation
stages of crisis management
steps to creating an evaluation program at your organization
the PR process
listening
11. What percentage of crises are unexpected?
14%
AVE (Advertising value equivalency)
the PR process
embargoed news
12. MOR
Management by Objectives and Results
television
formative evaluation
formal research
13. Problem statement - purpose statement - audience analysis - recommendation plans - time frame - projected costs - and evaluation design
controlled media
PR efficiency
interactive communication (all about building and maintaining relationships with the public)
components of a budget
14. What's going on here and why? Methods include in depth interviewing - focus groups - ethnogrpahy
qualitative research methods
AVE (Advertising value equivalency)
nonpublic
problem statement
15. They read newspapers to receive advice and guidance for forming and validating an opinion
strategic planning
places where one could obtain secondary research
opinion maker newspaper reader
outcomes of a program
16. Their level of involvement is very low - they dont have any impact in the org. and vice versa
quantitative research methods
formative evaluation
nonpublic
communist media
17. Documentation of an organizations efforts for the purpose of understanding how it communicates with its publics
communication audit?
pleasure newspaper reader
potential audience
nonpublic
18. They read to enhance their self-image and status with others
pleasure newspaper reader
ego-booster newspaper reader
authoritarian International media
news
19. Practitioners speak in terms of publicity - but media wants...?
strategic thinking
situation Analysis( Internal and External)
news
active public
20. With uncontrolled media these people control if it is reported/what - when how - etc?
communication audit?
media Gatekeepers
PR effectivness
common mistakes in handling crises
21. Secondary analysis - content analysis (whats in the media) and surveys
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22. News media are free to report on whatever they wish - as long as they balance it with social responsibility Example: America
western media
putting news on a wire or syndicate
ways a company can use budgeting for PR
opinion maker newspaper reader
23. The State controls the media and requires it to promote only what they think Example: Media in China and Cuba
colors associated with different crises
communist media
steps to creating an evaluation program at your organization
active public
24. Treating an abstraction as if it exists as a concrete material entity
western media
multiplier effect
reification
uncontrolled media
25. Yellow = current crises - Green = emerging crises - Brown = old crises
stakeholder analysis?
What to do
components of a budget
colors associated with different crises
26. They read for varied reasons that don't belong in any other category
communication audit?
scanner newspaper reader
quantitative research methods
78%
27. Shoot squarely (be honest) - Give Service (give them what they want) - Do not beg for a story - Do not ask for 'kills' (suppressing a story) - Do not Flood the media (stick to what is news only)
steps to creating an evaluation program at your organization
strategic thinking
cross sectional surveys
guidelines for Good Media Relations
28. Start with 'To' then use an accomplishment verb - Specify a key outcome to be achieved - State the outcome in quantitative terms - Set a target date for acheiving - Put it in writing and refer to it often
guidelines for writing a program objective
active public
developmental media
ego-booster newspaper reader
29. Specific activties that relate to strategies - have direct action - result from strategies
outcomes of a program
strategic thinking
guidelines for Good Media Relations
tactics
30. Media over which you have no direct role in decisions about media content
communication audit?
communist media
formative evaluation
uncontrolled media
31. What aspect of PR undergirds every step of the process?
components of the circular PR Management Process
guidelines for handling a PR crises
research
putting news on a wire or syndicate
32. Failure of employers to include the PR practitioner in decisions - perception of PR as 'communication support' - absence of 'agreed-upon' objectives - inadequate time - frustrations and delays
outcomes of a program
controlled media
strategic thinking
main obstacles in planning
33. Conducted to measure one single point in time
cross sectional surveys
types of crises
potential audience
tips to writing a Program Outcome
34. PR now tells an org how to say - what to say and...
What to do
additional questions that must be answered through research
external factors of a situation analysis?
steps to creating an evaluation program at your organization
35. Information must be newsworthy - It must be up to the standards of that media - Must be a timely report of the issue - Must be the right definition of news (you would need to research that company/organization)
latent public
guidelines on giving the media the news they want
Management by Objectives and Results
outcomes of a program
36. Attempt to minimize organizational weaknesses by taking advantages of external opportunities
weaknesses and opportinities strategies
guidelines for writing a program objective
types of surveys
Management by Objectives and Results
37. Integrated program with definite plans towards goals - increased management participation - emphasis thats positive - not defensive - and careful deliberation when making choices
developmental media
guidelines for working with medi
results of long-range planning
nonpublic
38. You have a say in what is said - how it is said - when it is said and to some extent to whom it is said
guidelines on giving the media the news they want
interactive communication (all about building and maintaining relationships with the public)
primary research
controlled media
39. They read to get information they think will be useful in daily living
communication audit?
instrumental newspaper reader
developmental media
stages of crisis management
40. Specific - measurable - achievable - realistic - and time-bound decisions
active public
western media
SMART decisions
forms of analysis used when informal methods of research aren't enough
41. People who recognize that they are involved but have not communicated it
SMART decisions
attentive audience
internal factors of a situation analysis
aware public
42. They make decisions to either minimize negative forces or maximize positive forces - that is always their focus
places where one could obtain secondary research
force field analysis
guidelines for Good Media Relations
authoritarian International media
43. Media that tried to push against restrictions made by the State. Examples: undercover websites in China that get shut down
revolutionary media
10%
force field analysis
guidelines for Good Media Relations
44. Number of people exposed to your program messages
tactics
potential audience
multiplier effect
budgeting tips
45. Hesitation - Obfuscation - Retaliation - Being Ambiguous - To be Pompous - Confrontation - and Litigations
newsworthy event criteria
The PR practitioners
common mistakes in handling crises
summative evaluation
46. MBO emphasizes goals and objectives
Management by objectives
Examples of traditional media
active public
strategic thinking
47. Number of people who attend to messages and attend events--measured by Readership - listenership - and viewership
qualitative research methods
attentive audience
steps to creating an evaluation program at your organization
research
48. Uses printed word - spoken word - pictures in motion - color - animation - and sound effects...the most powerful medium
situation analysis
PR effectivness
AVE (Advertising value equivalency)
television
49. Audience reach - Placement - Prominence - Share of Voice - Message Analysis - Visuals
things that define stakeholders
ways to analyze media coverage
stakeholder analysis?
guidelines for working with medi
50. Libraries - databases - Internet - Publications - websites - etcs.
tips to writing a Program Outcome
media Gatekeepers
ways a company can use budgeting for PR
places where one could obtain secondary research