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Test your basic knowledge |
Public Relations: PR Basics
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Subject
:
business-skills
Instructions:
Answer 50 questions in 15 minutes.
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study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Documentation of an organizations efforts for the purpose of understanding how it communicates with its publics
communication audit?
uncontrolled media
secondary research
methods to measure TV/radio audiences
2. The key for public relations is that the new technology promotes what?
places where one could obtain secondary research
nonpublic
advertising
interactive communication (all about building and maintaining relationships with the public)
3. Shoot squarely (be honest) - Give Service (give them what they want) - Do not beg for a story - Do not ask for 'kills' (suppressing a story) - Do not Flood the media (stick to what is news only)
forms of analysis used when informal methods of research aren't enough
guidelines for Good Media Relations
strengths and threats strategies
world's largest international news agency
4. What aspect of PR undergirds every step of the process?
research
controlled media
components of the circular PR Management Process
western media
5. The media are subordinate to the state - which controls the press and restricts coverage. Example: Iraq under Hussein
to build a relationship with the media
common mistakes in handling crises
uncontrolled media
authoritarian International media
6. People who are unaware of their connections with others due to an issue
steps to creating an evaluation program at your organization
instrumental newspaper reader
colors associated with different crises
latent public
7. They read newspapers to receive advice and guidance for forming and validating an opinion
nonpublic
aware public
opinion maker newspaper reader
components of a budget
8. You have a say in what is said - how it is said - when it is said and to some extent to whom it is said
controlled media
summative evaluation
uncontrolled media
stages of crisis management
9. Number of people who attend to messages and attend events--measured by Readership - listenership - and viewership
multiplier effect
components of the circular PR Management Process
research
attentive audience
10. ualitative and Quantitative research
embargoed news
guidelines to writing useful problem statements
potential audience
formal research
11. What's going on here and why? Methods include in depth interviewing - focus groups - ethnogrpahy
uncontrolled media
controlled media
qualitative research methods
types of surveys
12. The process of receiving - constructing meaning from - and responding to messages - Effective PR starts with this
listening
pleasure newspaper reader
common mistakes in handling crises
The PR practitioners
13. Talk from the viewpoint of the publics interest - make the news easy to read - do not make a comment you don't want quoted - state the most important facts at the start - do not argue or lose your cool - you may rephrase a question you do not like -
guidelines for writing a program objective
mailed surveys
active public
guidelines for working with medi
14. They make decisions to either minimize negative forces or maximize positive forces - that is always their focus
television
force field analysis
communication audit?
authoritarian International media
15. Specific - measurable - achievable - realistic - and time-bound decisions
places where one could obtain secondary research
PR effectivness
SMART decisions
world's largest international news agency
16. Detection - Prevention/Preparation - Containment - Recovery - Learning
media Gatekeepers
PR efficiency
stages of crisis management
force field analysis
17. The State controls the media and requires it to promote only what they think Example: Media in China and Cuba
communist media
things that define stakeholders
mailed surveys
formal research
18. They read to get information they think will be useful in daily living
colors associated with different crises
The PR practitioners
instrumental newspaper reader
big wires in the U.S
19. A collection of all that is known about the situation
situation analysis
internal factors of a situation analysis
types of surveys
guidelines for writing a program objective
20. AP (Associated Press) and The United Press International
big wires in the U.S
revolutionary media
strategic thinking
world's largest international news agency
21. When a company uses AVE's to save money and look more credible
things that define stakeholders
multiplier effect
external factors of a situation analysis?
steps to creating an evaluation program at your organization
22. Best for counting - predicting and analyzing. Methods include content analysis and survey research
to build a relationship with the media
opinion maker newspaper reader
quantitative research methods
latent public
23. Knowledge outcome - Predisposition (Opinion/attitude) outcome - and behavioral outcome
publice service announcement
PR effectivness
problem statement
outcomes of a program
24. What percent of media relations is Preparation?
80%
internal factors of a situation analysis
controlled media
strategic planning
25. When people communicate and organize to do something about the situation they are involved in
aware public
problem definition
active public
qualitative research methods
26. Geographics - Demographics - Lifestyle/Pyshcological - Covert Power - Position - Reputation - Membership - Role in decsions - Communication behavior
force field analysis
things that define stakeholders
situation Analysis( Internal and External)
uncontrolled media
27. Conducted over a long period of time
scanner newspaper reader
results of long-range planning
tread-panel surveys
potential audience
28. How much do people use information in the problem situation? What kinds of information do people seek? How do people use information? What predicts information use?
nonpublic
14%
additional questions that must be answered through research
budgeting tips
29. Whether or not your reached your goals
PR effectivness
pleasure newspaper reader
nonpublic
results of long-range planning
30. Specific activties that relate to strategies - have direct action - result from strategies
tactics
scanner newspaper reader
tread-panel surveys
western media
31. Define your objectives/mission - Define audience/what motivated them - Define metrics/critera to use - Compare yourself with the competition - Pick your measurement tool - Analyze results and make this a regular occurence
developmental media
steps to creating an evaluation program at your organization
possible responses to crises
PR efficiency
32. Any announcement that promotes programs and services of the government and voluntary agencies--no payment is made to the station for broadcasting it
communication audit?
weakness and threats strategies
PR efficiency
publice service announcement
33. What percentage of crises are unexpected?
14%
AVE (Advertising value equivalency)
internal factors of a situation analysis
Examples of traditional media
34. Diary - meter - people-meter - and telephone interview
78%
steps to creating an evaluation program at your organization
strategic thinking
methods to measure TV/radio audiences
35. Hesitation - Obfuscation - Retaliation - Being Ambiguous - To be Pompous - Confrontation - and Litigations
PR efficiency
The PR practitioners
common mistakes in handling crises
secondary research
36. Total income or funds available - competitive necessity - Task or goal driven (least preferable) - Profit
components of a budget
main obstacles in planning
steps to creating an evaluation program at your organization
ways a company can use budgeting for PR
37. Immediate - like natural disasters or death - Emerging - like sexual harrassment or crime - and Sustained - rumors or down-sizing - scandals
big wires in the U.S
strengths and threats strategies
formative evaluation
types of crises
38. MOR
authoritarian International media
ways to analyze media coverage
Management by Objectives and Results
tips to writing a Program Outcome
39. Information shared with journalists who are not to share it on a wide scale until given permission
embargoed news
aware public
nonpublic
big wires in the U.S
40. Failure of employers to include the PR practitioner in decisions - perception of PR as 'communication support' - absence of 'agreed-upon' objectives - inadequate time - frustrations and delays
formative evaluation
things that define stakeholders
main obstacles in planning
attentive audience
41. What financially supports cable television?
ways a company can use budgeting for PR
advertising
stages of crisis management
television
42. Predicting or establishing a desired future goal state - determining what forces will help or hinder movement toward te goal - and formulating a plan for achieving the desired state
strategic thinking
cross sectional surveys
information center
listening
43. Number of people exposed to your program messages
potential audience
AVE (Advertising value equivalency)
PR effectivness
embargoed news
44. Secondary analysis - content analysis (whats in the media) and surveys
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45. In-person surveys - telephone surveys - self-administered surveys - mailed surveys
components of the circular PR Management Process
tips to writing a Program Outcome
types of surveys
problem statement
46. Making decisions about program goals and objectives - identifying key publics - setting policies or rules to guide selection of strategies - and determining those strategies
guidelines on giving the media the news they want
strategic planning
the PR process
formative evaluation
47. Timeliness - Impact - Proximity - Unusualness - Conflict/Controversy (TIPUC)
10%
newsworthy event criteria
the PR process
PR efficiency
48. They read for varied reasons that don't belong in any other category
uncontrolled media
world's largest international news agency
scanner newspaper reader
publice service announcement
49. Audience reach - Placement - Prominence - Share of Voice - Message Analysis - Visuals
ego-booster newspaper reader
ways to analyze media coverage
to build a relationship with the media
news
50. History of the situation - study of who is involved/affected/gathering information about stakeholders
weakness and threats strategies
putting news on a wire or syndicate
multiplier effect
external factors of a situation analysis?
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