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Test your basic knowledge |
Public Relations: PR Basics
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Subject
:
business-skills
Instructions:
Answer 50 questions in 15 minutes.
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Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Libraries - databases - Internet - Publications - websites - etcs.
quantitative research methods
ego-booster newspaper reader
summative evaluation
places where one could obtain secondary research
2. Detection - Prevention/Preparation - Containment - Recovery - Learning
putting news on a wire or syndicate
stages of crisis management
weakness and threats strategies
radio
3. When people communicate and organize to do something about the situation they are involved in
interactive communication (all about building and maintaining relationships with the public)
Management by Objectives and Results
active public
stakeholder analysis?
4. The media are subordinate to the state - which controls the press and restricts coverage. Example: Iraq under Hussein
steps to creating an evaluation program at your organization
AVE (Advertising value equivalency)
the PR process
authoritarian International media
5. They save time/money - they don't have a bias - it is convenient BUT they have no control over who responds - low responses - may not be an accurate sample population
ego-booster newspaper reader
10%
mailed surveys
80%
6. The process of receiving - constructing meaning from - and responding to messages - Effective PR starts with this
strategic planning
information center
listening
summative evaluation
7. Attempt to minimize organizational weaknesses by taking advantages of external opportunities
weaknesses and opportinities strategies
television
steps to creating an evaluation program at your organization
secondary research
8. Secondary analysis - content analysis (whats in the media) and surveys
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9. When a company uses AVE's to save money and look more credible
potential audience
multiplier effect
media Gatekeepers
advantages of getting a story in print
10. Predicting or establishing a desired future goal state - determining what forces will help or hinder movement toward te goal - and formulating a plan for achieving the desired state
things that define stakeholders
SMART decisions
forms of analysis used when informal methods of research aren't enough
strategic thinking
11. Shoot squarely (be honest) - Give Service (give them what they want) - Do not beg for a story - Do not ask for 'kills' (suppressing a story) - Do not Flood the media (stick to what is news only)
guidelines for Good Media Relations
types of surveys
secondary research
world's largest international news agency
12. Build on org strengths to counter threats in external environments
embargoed news
strengths and threats strategies
places where one could obtain secondary research
guidelines on giving the media the news they want
13. Calculates how much money an org would have to pay to secure the same amount of space/time in the media as paid advertising
AVE (Advertising value equivalency)
force field analysis
things that define stakeholders
world's largest international news agency
14. Practitioners speak in terms of publicity - but media wants...?
external factors of a situation analysis?
uncontrolled media
news
PR effectivness
15. What aspect of PR undergirds every step of the process?
SMART decisions
research
budgeting tips
opinion maker newspaper reader
16. The key for public relations is that the new technology promotes what?
instrumental newspaper reader
interactive communication (all about building and maintaining relationships with the public)
information center
The PR practitioners
17. Documentation of an organizations efforts for the purpose of understanding how it communicates with its publics
weakness and threats strategies
pleasure newspaper reader
communication audit?
qualitative research methods
18. Audience reach - Placement - Prominence - Share of Voice - Message Analysis - Visuals
communication audit?
ways to analyze media coverage
multiplier effect
instrumental newspaper reader
19. Define your objectives/mission - Define audience/what motivated them - Define metrics/critera to use - Compare yourself with the competition - Pick your measurement tool - Analyze results and make this a regular occurence
external factors of a situation analysis?
guidelines for working with medi
steps to creating an evaluation program at your organization
mailed surveys
20. Conducted over a long period of time
Management by objectives
tread-panel surveys
primary research
advertising
21. Build on organizational strengths to take advantage of opportunities in the external environment
outcomes of a program
opinion maker newspaper reader
strengths and opportunities strategies
scanner newspaper reader
22. Number of people who attend to messages and attend events--measured by Readership - listenership - and viewership
latent public
attentive audience
80%
qualitative research methods
23. Timeliness - Impact - Proximity - Unusualness - Conflict/Controversy (TIPUC)
news
stages of crisis management
newsworthy event criteria
components of a budget
24. Yellow = current crises - Green = emerging crises - Brown = old crises
television
world's largest international news agency
colors associated with different crises
guidelines to writing useful problem statements
25. In-person surveys - telephone surveys - self-administered surveys - mailed surveys
types of surveys
the PR process
research
potential audience
26. What percentage of a PR campaign SHOULD be used for research??
weaknesses and opportinities strategies
formative evaluation
10%
components of the circular PR Management Process
27. Talk from the viewpoint of the publics interest - make the news easy to read - do not make a comment you don't want quoted - state the most important facts at the start - do not argue or lose your cool - you may rephrase a question you do not like -
guidelines for working with medi
stakeholder analysis?
formal research
guidelines for Good Media Relations
28. Specific activties that relate to strategies - have direct action - result from strategies
results of long-range planning
guidelines for handling a PR crises
Management by objectives
tactics
29. Start with 'To' then use an accomplishment verb - Specify a key outcome to be achieved - State the outcome in quantitative terms - Set a target date for acheiving - Put it in writing and refer to it often
situation Analysis( Internal and External)
guidelines for writing a program objective
stages of crisis management
cross sectional surveys
30. A concise desciption of the situation
authoritarian International media
80%
embargoed news
problem statement
31. How much do people use information in the problem situation? What kinds of information do people seek? How do people use information? What predicts information use?
results of long-range planning
communist media
guidelines for writing a program objective
additional questions that must be answered through research
32. What percentage of crises are unexpected?
secondary research
latent public
14%
external factors of a situation analysis?
33. Whose job is it to educate and train executives to deal with the press?
strengths and opportunities strategies
The PR practitioners
guidelines on giving the media the news they want
types of surveys
34. Strengths (internal) Weaknesses (Internal) Opportunities (external) and Threats (external)
components of the SWOT analysis
situation Analysis( Internal and External)
guidelines on giving the media the news they want
Examples of traditional media
35. Specific - measurable - achievable - realistic - and time-bound decisions
reification
putting news on a wire or syndicate
SMART decisions
developmental media
36. A collection of all that is known about the situation
situation analysis
developmental media
uncontrolled media
components of the circular PR Management Process
37. Problem statement - purpose statement - audience analysis - recommendation plans - time frame - projected costs - and evaluation design
interactive communication (all about building and maintaining relationships with the public)
components of a budget
weaknesses and opportinities strategies
strengths and opportunities strategies
38. On-going evaluation in-progress during the program-- 'How are we doing?'
newsworthy event criteria
authoritarian International media
formative evaluation
ways a company can use budgeting for PR
39. They make decisions to either minimize negative forces or maximize positive forces - that is always their focus
radio
78%
force field analysis
cross sectional surveys
40. History of the situation - study of who is involved/affected/gathering information about stakeholders
external factors of a situation analysis?
big wires in the U.S
information center
80%
41. Media that tried to push against restrictions made by the State. Examples: undercover websites in China that get shut down
guidelines for working with medi
SMART decisions
revolutionary media
interactive communication (all about building and maintaining relationships with the public)
42. Integrated program with definite plans towards goals - increased management participation - emphasis thats positive - not defensive - and careful deliberation when making choices
radio
results of long-range planning
external factors of a situation analysis?
situation analysis
43. Hesitation - Obfuscation - Retaliation - Being Ambiguous - To be Pompous - Confrontation - and Litigations
strategic thinking
uncontrolled media
common mistakes in handling crises
communist media
44. They read for varied reasons that don't belong in any other category
scanner newspaper reader
steps to creating an evaluation program at your organization
problem definition
instrumental newspaper reader
45. AP (Associated Press) and The United Press International
big wires in the U.S
aware public
strategic planning
controlled media
46. Conducted to measure one single point in time
force field analysis
Management by objectives
cross sectional surveys
guidelines for handling a PR crises
47. How much money/time did it take to reach those goals
news
PR efficiency
reification
78%
48. They read because they see it as a source of enjoyment and a habit
pleasure newspaper reader
situation Analysis( Internal and External)
stages of crisis management
strengths and threats strategies
49. Research that has already been conducted
secondary research
ways a company can use budgeting for PR
communist media
results of long-range planning
50. Uses printed word - spoken word - pictures in motion - color - animation - and sound effects...the most powerful medium
stakeholder analysis?
television
budgeting tips
80%
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