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Test your basic knowledge |
Public Relations: PR Basics
Start Test
Study First
Subject
:
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Conducted to measure one single point in time
western media
cross sectional surveys
types of crises
world's largest international news agency
2. What percentage of crises are unexpected?
advantages of getting a story in print
potential audience
14%
multiplier effect
3. Media over which you have no direct role in decisions about media content
uncontrolled media
external factors of a situation analysis?
research
media Gatekeepers
4. Policies - procedures - and actions related to the problem
opinion maker newspaper reader
western media
internal factors of a situation analysis
research
5. Secondary analysis - content analysis (whats in the media) and surveys
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6. The process of identifying who is involved and affected by the situation
stakeholder analysis?
opinion maker newspaper reader
mailed surveys
newsworthy event criteria
7. Denial - Excuse - Justfication - Corrective Action - Apology (but with no change of action)
ways to analyze media coverage
budgeting tips
situation analysis
possible responses to crises
8. Diary - meter - people-meter - and telephone interview
putting news on a wire or syndicate
methods to measure TV/radio audiences
situation analysis
guidelines for working with medi
9. History of the situation - study of who is involved/affected/gathering information about stakeholders
external factors of a situation analysis?
14%
additional questions that must be answered through research
budgeting tips
10. What questions do we ask? What is involved/affected? What positive and negative forces are operating?
possible responses to crises
primary research
80%
situation Analysis( Internal and External)
11. Number of people who attend to messages and attend events--measured by Readership - listenership - and viewership
guidelines for writing a program objective
attentive audience
guidelines for Good Media Relations
listening
12. When a company uses AVE's to save money and look more credible
mailed surveys
primary research
14%
multiplier effect
13. Problem statement - purpose statement - audience analysis - recommendation plans - time frame - projected costs - and evaluation design
components of a budget
scanner newspaper reader
force field analysis
SMART decisions
14. People who are unaware of their connections with others due to an issue
PR effectivness
colors associated with different crises
big wires in the U.S
latent public
15. Talk from the viewpoint of the publics interest - make the news easy to read - do not make a comment you don't want quoted - state the most important facts at the start - do not argue or lose your cool - you may rephrase a question you do not like -
uncontrolled media
aware public
What to do
guidelines for working with medi
16. Number of people exposed to your program messages
potential audience
additional questions that must be answered through research
advantages of getting a story in print
television
17. Specific activties that relate to strategies - have direct action - result from strategies
tactics
information center
kinds of Informal/Explorative research?
Management by Objectives and Results
18. They save time/money - they don't have a bias - it is convenient BUT they have no control over who responds - low responses - may not be an accurate sample population
mailed surveys
Management by Objectives and Results
main obstacles in planning
pleasure newspaper reader
19. Hesitation - Obfuscation - Retaliation - Being Ambiguous - To be Pompous - Confrontation - and Litigations
Examples of traditional media
possible responses to crises
common mistakes in handling crises
steps to creating an evaluation program at your organization
20. Shoot squarely (be honest) - Give Service (give them what they want) - Do not beg for a story - Do not ask for 'kills' (suppressing a story) - Do not Flood the media (stick to what is news only)
components of the SWOT analysis
examples of crises
quantitative research methods
guidelines for Good Media Relations
21. Libraries - databases - Internet - Publications - websites - etcs.
pleasure newspaper reader
types of surveys
secondary research
places where one could obtain secondary research
22. You have a say in what is said - how it is said - when it is said and to some extent to whom it is said
external factors of a situation analysis?
multiplier effect
revolutionary media
controlled media
23. Failure of employers to include the PR practitioner in decisions - perception of PR as 'communication support' - absence of 'agreed-upon' objectives - inadequate time - frustrations and delays
attentive audience
main obstacles in planning
multiplier effect
reification
24. Calculates how much money an org would have to pay to secure the same amount of space/time in the media as paid advertising
guidelines for handling a PR crises
AVE (Advertising value equivalency)
world's largest international news agency
newsworthy event criteria
25. How much money/time did it take to reach those goals
guidelines for handling a PR crises
PR efficiency
situation Analysis( Internal and External)
strengths and threats strategies
26. Geographics - Demographics - Lifestyle/Pyshcological - Covert Power - Position - Reputation - Membership - Role in decsions - Communication behavior
to build a relationship with the media
internal factors of a situation analysis
things that define stakeholders
tactics
27. MBO emphasizes goals and objectives
colors associated with different crises
Management by objectives
problem statement
possible responses to crises
28. Reach older demographics - opinion leaders tend to read the newspaper - impressive breadth in audience - has a large impact on public issues
advantages of getting a story in print
instrumental newspaper reader
guidelines for writing a program objective
scanner newspaper reader
29. Documentation of an organizations efforts for the purpose of understanding how it communicates with its publics
qualitative research methods
media Gatekeepers
communication audit?
additional questions that must be answered through research
30. In-person surveys - telephone surveys - self-administered surveys - mailed surveys
communication audit?
listening
types of surveys
to build a relationship with the media
31. Specific - measurable - achievable - realistic - and time-bound decisions
SMART decisions
14%
attentive audience
guidelines for writing a program objective
32. They read to enhance their self-image and status with others
potential audience
ego-booster newspaper reader
weakness and threats strategies
aware public
33. Information shared with journalists who are not to share it on a wide scale until given permission
advantages of getting a story in print
weaknesses and opportinities strategies
world's largest international news agency
embargoed news
34. Media is relatively free - as long as it supports national goals and heads toward development Example: India
problem statement
developmental media
guidelines for writing a program objective
budgeting tips
35. Whether or not your reached your goals
PR effectivness
Management by Objectives and Results
research
components of the circular PR Management Process
36. What percentage of crises are 'smoldering?' (building over time)
78%
guidelines for working with medi
10%
strengths and opportunities strategies
37. Build on org strengths to counter threats in external environments
situation Analysis( Internal and External)
strengths and threats strategies
secondary research
multiplier effect
38. Yellow = current crises - Green = emerging crises - Brown = old crises
10%
colors associated with different crises
main obstacles in planning
The PR practitioners
39. Starts with someone making a value judgement that something is wrong - could be wrong - or could be better
interactive communication (all about building and maintaining relationships with the public)
possible responses to crises
media Gatekeepers
problem definition
40. They read newspapers to receive advice and guidance for forming and validating an opinion
10%
internal factors of a situation analysis
aware public
opinion maker newspaper reader
41. What's going on here and why? Methods include in depth interviewing - focus groups - ethnogrpahy
14%
qualitative research methods
nonpublic
ego-booster newspaper reader
42. It ensures that the message will be transmitted immediately to a wide spread audience - very influential
internal factors of a situation analysis
types of surveys
budgeting tips
putting news on a wire or syndicate
43. The process of receiving - constructing meaning from - and responding to messages - Effective PR starts with this
strengths and opportunities strategies
listening
television
external factors of a situation analysis?
44. AP (Associated Press) and The United Press International
additional questions that must be answered through research
main obstacles in planning
big wires in the U.S
latent public
45. _____ has the advantage of interactive conversation with its publics - and it has a personal appeal becuase it is the spoken word
developmental media
PR effectivness
guidelines for writing a program objective
radio
46. Identify thinsg that can go wrong and become highly visible - assign priorities - draft questions answers and solutions - focus on what do to and what to say - and develop a strategy to contain and counteract (not react and respond)
problem statement
types of crises
guidelines for handling a PR crises
budgeting tips
47. An information line during a crisis - has 2 parts: one that deals directly with the public - one that obtains the information - and needs to be credible before crisis
information center
The PR practitioners
places where one could obtain secondary research
strengths and opportunities strategies
48. What aspect of PR undergirds every step of the process?
putting news on a wire or syndicate
research
tread-panel surveys
weakness and threats strategies
49. News media are free to report on whatever they wish - as long as they balance it with social responsibility Example: America
latent public
active public
western media
results of long-range planning
50. Treating an abstraction as if it exists as a concrete material entity
outcomes of a program
cross sectional surveys
strengths and opportunities strategies
reification