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Test your basic knowledge |
Public Relations: PR Basics
Start Test
Study First
Subject
:
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Integrated program with definite plans towards goals - increased management participation - emphasis thats positive - not defensive - and careful deliberation when making choices
results of long-range planning
research
guidelines on giving the media the news they want
tread-panel surveys
2. Define your objectives/mission - Define audience/what motivated them - Define metrics/critera to use - Compare yourself with the competition - Pick your measurement tool - Analyze results and make this a regular occurence
situation analysis
78%
uncontrolled media
steps to creating an evaluation program at your organization
3. Media is relatively free - as long as it supports national goals and heads toward development Example: India
developmental media
Examples of traditional media
news
80%
4. Yellow = current crises - Green = emerging crises - Brown = old crises
authoritarian International media
Examples of traditional media
colors associated with different crises
aware public
5. Media that tried to push against restrictions made by the State. Examples: undercover websites in China that get shut down
Management by objectives
interactive communication (all about building and maintaining relationships with the public)
revolutionary media
additional questions that must be answered through research
6. Specific activties that relate to strategies - have direct action - result from strategies
tactics
The PR practitioners
research
opinion maker newspaper reader
7. Conducted over a long period of time
nonpublic
western media
SMART decisions
tread-panel surveys
8. Identify thinsg that can go wrong and become highly visible - assign priorities - draft questions answers and solutions - focus on what do to and what to say - and develop a strategy to contain and counteract (not react and respond)
strategic thinking
tread-panel surveys
formal research
guidelines for handling a PR crises
9. AP (Associated Press) and The United Press International
radio
big wires in the U.S
weaknesses and opportinities strategies
tread-panel surveys
10. How much do people use information in the problem situation? What kinds of information do people seek? How do people use information? What predicts information use?
authoritarian International media
ego-booster newspaper reader
additional questions that must be answered through research
publice service announcement
11. They make decisions to either minimize negative forces or maximize positive forces - that is always their focus
communist media
guidelines on giving the media the news they want
types of surveys
force field analysis
12. Whose job is it to educate and train executives to deal with the press?
forms of analysis used when informal methods of research aren't enough
components of a budget
main obstacles in planning
The PR practitioners
13. An information line during a crisis - has 2 parts: one that deals directly with the public - one that obtains the information - and needs to be credible before crisis
information center
pleasure newspaper reader
main obstacles in planning
outcomes of a program
14. Whether or not your reached your goals
opinion maker newspaper reader
external factors of a situation analysis?
PR effectivness
to build a relationship with the media
15. Shoot squarely (be honest) - Give Service (give them what they want) - Do not beg for a story - Do not ask for 'kills' (suppressing a story) - Do not Flood the media (stick to what is news only)
media Gatekeepers
guidelines for Good Media Relations
situation analysis
information center
16. Specific - measurable - achievable - realistic - and time-bound decisions
SMART decisions
ways a company can use budgeting for PR
force field analysis
pleasure newspaper reader
17. Secondary analysis - content analysis (whats in the media) and surveys
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18. Making decisions about program goals and objectives - identifying key publics - setting policies or rules to guide selection of strategies - and determining those strategies
ways a company can use budgeting for PR
research
forms of analysis used when informal methods of research aren't enough
strategic planning
19. Get to know the reporters and editors - understand the constraints under which they operate - and build trust with them--every interaction counts
tread-panel surveys
interactive communication (all about building and maintaining relationships with the public)
to build a relationship with the media
media Gatekeepers
20. Starts with someone making a value judgement that something is wrong - could be wrong - or could be better
problem definition
developmental media
steps to creating an evaluation program at your organization
tips to writing a Program Outcome
21. Research that has already been conducted
the PR process
secondary research
qualitative research methods
media Gatekeepers
22. Product recall - fatal accidents - natural disasters - sexual harrassment
external factors of a situation analysis?
examples of crises
components of the SWOT analysis
quantitative research methods
23. Denial - Excuse - Justfication - Corrective Action - Apology (but with no change of action)
secondary research
possible responses to crises
communist media
ways to analyze media coverage
24. News media are free to report on whatever they wish - as long as they balance it with social responsibility Example: America
western media
embargoed news
SMART decisions
10%
25. Detection - Prevention/Preparation - Containment - Recovery - Learning
places where one could obtain secondary research
advertising
stages of crisis management
to build a relationship with the media
26. Calculates how much money an org would have to pay to secure the same amount of space/time in the media as paid advertising
reification
AVE (Advertising value equivalency)
PR efficiency
summative evaluation
27. They read to get information they think will be useful in daily living
instrumental newspaper reader
80%
guidelines to writing useful problem statements
components of the circular PR Management Process
28. ualitative and Quantitative research
reification
formal research
information center
big wires in the U.S
29. What percent of media relations is Preparation?
western media
80%
world's largest international news agency
ego-booster newspaper reader
30. History of the situation - study of who is involved/affected/gathering information about stakeholders
external factors of a situation analysis?
stakeholder analysis?
ways a company can use budgeting for PR
big wires in the U.S
31. Policies - procedures - and actions related to the problem
internal factors of a situation analysis
secondary research
steps to creating an evaluation program at your organization
types of crises
32. Know the cost of what you propose - base budget on goals and objectives - use a spreadsheet to manage costs
budgeting tips
big wires in the U.S
AVE (Advertising value equivalency)
newsworthy event criteria
33. Predicting or establishing a desired future goal state - determining what forces will help or hinder movement toward te goal - and formulating a plan for achieving the desired state
tactics
strategic thinking
scanner newspaper reader
components of the circular PR Management Process
34. What percentage of crises are 'smoldering?' (building over time)
the PR process
78%
interactive communication (all about building and maintaining relationships with the public)
tips to writing a Program Outcome
35. The State controls the media and requires it to promote only what they think Example: Media in China and Cuba
communist media
developmental media
examples of crises
problem statement
36. When people communicate and organize to do something about the situation they are involved in
active public
stages of crisis management
additional questions that must be answered through research
world's largest international news agency
37. _____ has the advantage of interactive conversation with its publics - and it has a personal appeal becuase it is the spoken word
tread-panel surveys
putting news on a wire or syndicate
listening
radio
38. Reach older demographics - opinion leaders tend to read the newspaper - impressive breadth in audience - has a large impact on public issues
research
stakeholder analysis?
advantages of getting a story in print
advertising
39. The key for public relations is that the new technology promotes what?
developmental media
interactive communication (all about building and maintaining relationships with the public)
strengths and opportunities strategies
10%
40. Practitioners speak in terms of publicity - but media wants...?
news
results of long-range planning
stakeholder analysis?
examples of crises
41. Evaluation done after the program has finished-- 'how did we do?'
tips to writing a Program Outcome
summative evaluation
components of the circular PR Management Process
PR efficiency
42. Conducted to measure one single point in time
methods to measure TV/radio audiences
world's largest international news agency
cross sectional surveys
guidelines for Good Media Relations
43. They read for varied reasons that don't belong in any other category
the PR process
scanner newspaper reader
uncontrolled media
strategic planning
44. Geographics - Demographics - Lifestyle/Pyshcological - Covert Power - Position - Reputation - Membership - Role in decsions - Communication behavior
components of the circular PR Management Process
places where one could obtain secondary research
world's largest international news agency
things that define stakeholders
45. A concise desciption of the situation
SMART decisions
listening
problem statement
kinds of Informal/Explorative research?
46. Reuters (based in London)
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47. Information shared with journalists who are not to share it on a wide scale until given permission
Management by objectives
The PR practitioners
controlled media
embargoed news
48. Attempt to minimize both organizational weaknesses and external threats
putting news on a wire or syndicate
tactics
embargoed news
weakness and threats strategies
49. The process of receiving - constructing meaning from - and responding to messages - Effective PR starts with this
SMART decisions
primary research
listening
ways a company can use budgeting for PR
50. Start with 'To' then use an accomplishment verb - Specify a key outcome to be achieved - State the outcome in quantitative terms - Set a target date for acheiving - Put it in writing and refer to it often
colors associated with different crises
guidelines for writing a program objective
guidelines for working with medi
the PR process