SUBJECTS
|
BROWSE
|
CAREER CENTER
|
POPULAR
|
JOIN
|
LOGIN
Business Skills
|
Soft Skills
|
Basic Literacy
|
Certifications
About
|
Help
|
Privacy
|
Terms
|
Email
Search
Test your basic knowledge |
Public Relations: PR Basics
Start Test
Study First
Subject
:
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. AP (Associated Press) and The United Press International
outcomes of a program
additional questions that must be answered through research
big wires in the U.S
PR effectivness
2. An information line during a crisis - has 2 parts: one that deals directly with the public - one that obtains the information - and needs to be credible before crisis
common mistakes in handling crises
controlled media
information center
putting news on a wire or syndicate
3. Libraries - databases - Internet - Publications - websites - etcs.
western media
places where one could obtain secondary research
developmental media
SMART decisions
4. Original research
primary research
big wires in the U.S
authoritarian International media
television
5. Geographics - Demographics - Lifestyle/Pyshcological - Covert Power - Position - Reputation - Membership - Role in decsions - Communication behavior
big wires in the U.S
forms of analysis used when informal methods of research aren't enough
things that define stakeholders
listening
6. Secondary analysis - content analysis (whats in the media) and surveys
Warning
: Invalid argument supplied for foreach() in
/var/www/html/basicversity.com/show_quiz.php
on line
183
7. They read newspapers to receive advice and guidance for forming and validating an opinion
opinion maker newspaper reader
possible responses to crises
Management by objectives
communication audit?
8. Treating an abstraction as if it exists as a concrete material entity
problem statement
PR effectivness
reification
summative evaluation
9. MOR
revolutionary media
Examples of traditional media
colors associated with different crises
Management by Objectives and Results
10. Know the cost of what you propose - base budget on goals and objectives - use a spreadsheet to manage costs
budgeting tips
weaknesses and opportinities strategies
possible responses to crises
media Gatekeepers
11. _____ has the advantage of interactive conversation with its publics - and it has a personal appeal becuase it is the spoken word
radio
qualitative research methods
Management by Objectives and Results
advertising
12. Making decisions about program goals and objectives - identifying key publics - setting policies or rules to guide selection of strategies - and determining those strategies
possible responses to crises
SMART decisions
strategic planning
advantages of getting a story in print
13. Attempt to minimize both organizational weaknesses and external threats
guidelines for handling a PR crises
internal factors of a situation analysis
weakness and threats strategies
strategic planning
14. What percent of media relations is Preparation?
communist media
80%
attentive audience
tread-panel surveys
15. Failure of employers to include the PR practitioner in decisions - perception of PR as 'communication support' - absence of 'agreed-upon' objectives - inadequate time - frustrations and delays
advertising
budgeting tips
potential audience
main obstacles in planning
16. They read because they see it as a source of enjoyment and a habit
pleasure newspaper reader
latent public
What to do
Management by objectives
17. How much money/time did it take to reach those goals
PR efficiency
places where one could obtain secondary research
advertising
examples of crises
18. Timeliness - Impact - Proximity - Unusualness - Conflict/Controversy (TIPUC)
problem statement
western media
newsworthy event criteria
Management by objectives
19. Get to know the reporters and editors - understand the constraints under which they operate - and build trust with them--every interaction counts
formal research
tread-panel surveys
to build a relationship with the media
budgeting tips
20. Practitioners speak in terms of publicity - but media wants...?
revolutionary media
news
television
examples of crises
21. Identify thinsg that can go wrong and become highly visible - assign priorities - draft questions answers and solutions - focus on what do to and what to say - and develop a strategy to contain and counteract (not react and respond)
strategic thinking
latent public
situation Analysis( Internal and External)
guidelines for handling a PR crises
22. Conducted over a long period of time
outcomes of a program
revolutionary media
tread-panel surveys
weakness and threats strategies
23. ualitative and Quantitative research
formal research
situation analysis
publice service announcement
force field analysis
24. Number of people exposed to your program messages
potential audience
advertising
cross sectional surveys
ways to analyze media coverage
25. What financially supports cable television?
Management by Objectives and Results
advertising
multiplier effect
types of surveys
26. A concise desciption of the situation
problem statement
authoritarian International media
television
instrumental newspaper reader
27. What questions do we ask? What is involved/affected? What positive and negative forces are operating?
television
PR efficiency
active public
situation Analysis( Internal and External)
28. Diary - meter - people-meter - and telephone interview
guidelines on giving the media the news they want
methods to measure TV/radio audiences
guidelines for working with medi
additional questions that must be answered through research
29. What aspect of PR undergirds every step of the process?
research
internal factors of a situation analysis
10%
guidelines for Good Media Relations
30. MBO emphasizes goals and objectives
Management by objectives
Management by Objectives and Results
active public
stakeholder analysis?
31. History of the situation - study of who is involved/affected/gathering information about stakeholders
reification
external factors of a situation analysis?
attentive audience
problem definition
32. Defining the Problem (Or Opportunity) - Planning and Programming - Taking Action and Communication - and Evaluating the program
components of the circular PR Management Process
the PR process
qualitative research methods
cross sectional surveys
33. How much do people use information in the problem situation? What kinds of information do people seek? How do people use information? What predicts information use?
stakeholder analysis?
additional questions that must be answered through research
information center
force field analysis
34. People who are unaware of their connections with others due to an issue
interactive communication (all about building and maintaining relationships with the public)
guidelines for Good Media Relations
latent public
strengths and threats strategies
35. Shoot squarely (be honest) - Give Service (give them what they want) - Do not beg for a story - Do not ask for 'kills' (suppressing a story) - Do not Flood the media (stick to what is news only)
potential audience
strategic planning
interactive communication (all about building and maintaining relationships with the public)
guidelines for Good Media Relations
36. Media over which you have no direct role in decisions about media content
78%
uncontrolled media
force field analysis
mailed surveys
37. The process of identifying who is involved and affected by the situation
methods to measure TV/radio audiences
stakeholder analysis?
uncontrolled media
types of surveys
38. Problem statement - purpose statement - audience analysis - recommendation plans - time frame - projected costs - and evaluation design
components of a budget
instrumental newspaper reader
results of long-range planning
nonpublic
39. Total income or funds available - competitive necessity - Task or goal driven (least preferable) - Profit
mailed surveys
ways a company can use budgeting for PR
guidelines to writing useful problem statements
guidelines for working with medi
40. Conducted to measure one single point in time
embargoed news
cross sectional surveys
pleasure newspaper reader
components of a budget
41. Reuters (based in London)
Warning
: Invalid argument supplied for foreach() in
/var/www/html/basicversity.com/show_quiz.php
on line
183
42. What percentage of crises are unexpected?
embargoed news
latent public
14%
PR effectivness
43. News media are free to report on whatever they wish - as long as they balance it with social responsibility Example: America
controlled media
attentive audience
western media
tips to writing a Program Outcome
44. What percentage of a PR campaign SHOULD be used for research??
10%
ways to analyze media coverage
places where one could obtain secondary research
quantitative research methods
45. Strengths (internal) Weaknesses (Internal) Opportunities (external) and Threats (external)
components of the SWOT analysis
to build a relationship with the media
instrumental newspaper reader
listening
46. Denial - Excuse - Justfication - Corrective Action - Apology (but with no change of action)
tactics
forms of analysis used when informal methods of research aren't enough
possible responses to crises
summative evaluation
47. You have a say in what is said - how it is said - when it is said and to some extent to whom it is said
strengths and threats strategies
formal research
controlled media
additional questions that must be answered through research
48. When people communicate and organize to do something about the situation they are involved in
stakeholder analysis?
big wires in the U.S
possible responses to crises
active public
49. Integrated program with definite plans towards goals - increased management participation - emphasis thats positive - not defensive - and careful deliberation when making choices
summative evaluation
kinds of Informal/Explorative research?
SMART decisions
results of long-range planning
50. Define your objectives/mission - Define audience/what motivated them - Define metrics/critera to use - Compare yourself with the competition - Pick your measurement tool - Analyze results and make this a regular occurence
ways to analyze media coverage
radio
strategic planning
steps to creating an evaluation program at your organization