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Test your basic knowledge |
Public Relations: PR Basics
Start Test
Study First
Subject
:
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Build on organizational strengths to take advantage of opportunities in the external environment
formal research
research
strengths and opportunities strategies
potential audience
2. History of the situation - study of who is involved/affected/gathering information about stakeholders
outcomes of a program
ways to analyze media coverage
components of the circular PR Management Process
external factors of a situation analysis?
3. Starts with someone making a value judgement that something is wrong - could be wrong - or could be better
strengths and opportunities strategies
uncontrolled media
components of a budget
problem definition
4. Talk from the viewpoint of the publics interest - make the news easy to read - do not make a comment you don't want quoted - state the most important facts at the start - do not argue or lose your cool - you may rephrase a question you do not like -
western media
examples of crises
guidelines for working with medi
cross sectional surveys
5. With uncontrolled media these people control if it is reported/what - when how - etc?
media Gatekeepers
to build a relationship with the media
steps to creating an evaluation program at your organization
weaknesses and opportinities strategies
6. Any announcement that promotes programs and services of the government and voluntary agencies--no payment is made to the station for broadcasting it
10%
ego-booster newspaper reader
external factors of a situation analysis?
publice service announcement
7. MOR
guidelines for writing a program objective
Management by Objectives and Results
to build a relationship with the media
nonpublic
8. Conducted over a long period of time
78%
tread-panel surveys
the PR process
ways a company can use budgeting for PR
9. News media are free to report on whatever they wish - as long as they balance it with social responsibility Example: America
western media
components of the circular PR Management Process
outcomes of a program
opinion maker newspaper reader
10. A concise desciption of the situation
developmental media
nonpublic
problem statement
guidelines for working with medi
11. Attempt to minimize organizational weaknesses by taking advantages of external opportunities
embargoed news
weaknesses and opportinities strategies
problem definition
strengths and threats strategies
12. Best for counting - predicting and analyzing. Methods include content analysis and survey research
quantitative research methods
ego-booster newspaper reader
tips to writing a Program Outcome
research
13. What questions do we ask? What is involved/affected? What positive and negative forces are operating?
AVE (Advertising value equivalency)
advantages of getting a story in print
situation Analysis( Internal and External)
weaknesses and opportinities strategies
14. On-going evaluation in-progress during the program-- 'How are we doing?'
common mistakes in handling crises
formative evaluation
components of the SWOT analysis
world's largest international news agency
15. The media are subordinate to the state - which controls the press and restricts coverage. Example: Iraq under Hussein
authoritarian International media
revolutionary media
steps to creating an evaluation program at your organization
qualitative research methods
16. Practitioners speak in terms of publicity - but media wants...?
guidelines for handling a PR crises
things that define stakeholders
stakeholder analysis?
news
17. In-person surveys - telephone surveys - self-administered surveys - mailed surveys
force field analysis
listening
kinds of Informal/Explorative research?
types of surveys
18. Number of people exposed to your program messages
things that define stakeholders
potential audience
scanner newspaper reader
situation Analysis( Internal and External)
19. Media is relatively free - as long as it supports national goals and heads toward development Example: India
communist media
news
developmental media
advertising
20. _____ has the advantage of interactive conversation with its publics - and it has a personal appeal becuase it is the spoken word
radio
78%
tactics
attentive audience
21. Making decisions about program goals and objectives - identifying key publics - setting policies or rules to guide selection of strategies - and determining those strategies
outcomes of a program
components of a budget
problem statement
strategic planning
22. Evening TV news - major network news - local newspaper
big wires in the U.S
Examples of traditional media
summative evaluation
guidelines for handling a PR crises
23. Reach older demographics - opinion leaders tend to read the newspaper - impressive breadth in audience - has a large impact on public issues
media Gatekeepers
Examples of traditional media
authoritarian International media
advantages of getting a story in print
24. Policies - procedures - and actions related to the problem
internal factors of a situation analysis
summative evaluation
components of the SWOT analysis
western media
25. What aspect of PR undergirds every step of the process?
secondary research
research
controlled media
authoritarian International media
26. Treating an abstraction as if it exists as a concrete material entity
news
reification
world's largest international news agency
scanner newspaper reader
27. How much money/time did it take to reach those goals
advantages of getting a story in print
PR efficiency
to build a relationship with the media
world's largest international news agency
28. Failure of employers to include the PR practitioner in decisions - perception of PR as 'communication support' - absence of 'agreed-upon' objectives - inadequate time - frustrations and delays
internal factors of a situation analysis
main obstacles in planning
budgeting tips
guidelines to writing useful problem statements
29. They read newspapers to receive advice and guidance for forming and validating an opinion
guidelines on giving the media the news they want
additional questions that must be answered through research
strengths and threats strategies
opinion maker newspaper reader
30. Build on org strengths to counter threats in external environments
types of surveys
ways to analyze media coverage
formative evaluation
strengths and threats strategies
31. What percentage of a PR campaign SHOULD be used for research??
opinion maker newspaper reader
nonpublic
controlled media
10%
32. AP (Associated Press) and The United Press International
kinds of Informal/Explorative research?
big wires in the U.S
information center
attentive audience
33. Specific - measurable - achievable - realistic - and time-bound decisions
SMART decisions
strengths and threats strategies
steps to creating an evaluation program at your organization
14%
34. Timeliness - Impact - Proximity - Unusualness - Conflict/Controversy (TIPUC)
instrumental newspaper reader
guidelines for Good Media Relations
newsworthy event criteria
situation analysis
35. When a company uses AVE's to save money and look more credible
kinds of Informal/Explorative research?
multiplier effect
AVE (Advertising value equivalency)
scanner newspaper reader
36. A collection of all that is known about the situation
primary research
weaknesses and opportinities strategies
situation analysis
uncontrolled media
37. How much do people use information in the problem situation? What kinds of information do people seek? How do people use information? What predicts information use?
additional questions that must be answered through research
forms of analysis used when informal methods of research aren't enough
advantages of getting a story in print
PR efficiency
38. Denial - Excuse - Justfication - Corrective Action - Apology (but with no change of action)
strengths and threats strategies
tread-panel surveys
possible responses to crises
advantages of getting a story in print
39. RACE AND ROPE Research - Action - Communication - Evaluation AND Research - Objectives - Programming - Evaluation
guidelines for Good Media Relations
the PR process
aware public
ways to analyze media coverage
40. They make decisions to either minimize negative forces or maximize positive forces - that is always their focus
summative evaluation
force field analysis
guidelines for working with medi
attentive audience
41. Total income or funds available - competitive necessity - Task or goal driven (least preferable) - Profit
force field analysis
What to do
tread-panel surveys
ways a company can use budgeting for PR
42. ualitative and Quantitative research
methods to measure TV/radio audiences
formal research
revolutionary media
components of the SWOT analysis
43. The process of receiving - constructing meaning from - and responding to messages - Effective PR starts with this
possible responses to crises
listening
instrumental newspaper reader
14%
44. Geographics - Demographics - Lifestyle/Pyshcological - Covert Power - Position - Reputation - Membership - Role in decsions - Communication behavior
listening
qualitative research methods
things that define stakeholders
results of long-range planning
45. Reuters (based in London)
46. Detection - Prevention/Preparation - Containment - Recovery - Learning
radio
budgeting tips
strategic planning
stages of crisis management
47. An information line during a crisis - has 2 parts: one that deals directly with the public - one that obtains the information - and needs to be credible before crisis
pleasure newspaper reader
components of the SWOT analysis
information center
AVE (Advertising value equivalency)
48. Media that tried to push against restrictions made by the State. Examples: undercover websites in China that get shut down
The PR practitioners
budgeting tips
revolutionary media
formal research
49. Original research
qualitative research methods
primary research
Management by Objectives and Results
advertising
50. Specific activties that relate to strategies - have direct action - result from strategies
main obstacles in planning
What to do
tactics
listening