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Test your basic knowledge |
Public Relations: PR Basics
Start Test
Study First
Subject
:
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. What aspect of PR undergirds every step of the process?
research
14%
aware public
Management by Objectives and Results
2. They read for varied reasons that don't belong in any other category
guidelines for writing a program objective
aware public
scanner newspaper reader
communist media
3. Evening TV news - major network news - local newspaper
scanner newspaper reader
tread-panel surveys
Examples of traditional media
media Gatekeepers
4. Reuters (based in London)
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5. Information must be newsworthy - It must be up to the standards of that media - Must be a timely report of the issue - Must be the right definition of news (you would need to research that company/organization)
places where one could obtain secondary research
guidelines on giving the media the news they want
78%
reification
6. What percentage of crises are unexpected?
newsworthy event criteria
television
14%
multiplier effect
7. Problem statement - purpose statement - audience analysis - recommendation plans - time frame - projected costs - and evaluation design
instrumental newspaper reader
components of a budget
examples of crises
primary research
8. Specific activties that relate to strategies - have direct action - result from strategies
places where one could obtain secondary research
the PR process
tactics
ways a company can use budgeting for PR
9. Detection - Prevention/Preparation - Containment - Recovery - Learning
multiplier effect
potential audience
guidelines for handling a PR crises
stages of crisis management
10. Original research
main obstacles in planning
pleasure newspaper reader
kinds of Informal/Explorative research?
primary research
11. Number of people who attend to messages and attend events--measured by Readership - listenership - and viewership
instrumental newspaper reader
formal research
attentive audience
nonpublic
12. ualitative and Quantitative research
reification
listening
budgeting tips
formal research
13. Give focus/direction - provide guidance/motivation - spell out the outcome criteria to be evaluated
14%
embargoed news
summative evaluation
tips to writing a Program Outcome
14. On-going evaluation in-progress during the program-- 'How are we doing?'
results of long-range planning
places where one could obtain secondary research
PR efficiency
formative evaluation
15. People who recognize that they are involved but have not communicated it
common mistakes in handling crises
aware public
situation analysis
types of surveys
16. Whether or not your reached your goals
PR effectivness
advantages of getting a story in print
information center
mailed surveys
17. Integrated program with definite plans towards goals - increased management participation - emphasis thats positive - not defensive - and careful deliberation when making choices
multiplier effect
television
guidelines for Good Media Relations
results of long-range planning
18. Defining the Problem (Or Opportunity) - Planning and Programming - Taking Action and Communication - and Evaluating the program
components of the circular PR Management Process
budgeting tips
PR efficiency
newsworthy event criteria
19. Identify thinsg that can go wrong and become highly visible - assign priorities - draft questions answers and solutions - focus on what do to and what to say - and develop a strategy to contain and counteract (not react and respond)
guidelines for handling a PR crises
television
common mistakes in handling crises
media Gatekeepers
20. You have a say in what is said - how it is said - when it is said and to some extent to whom it is said
controlled media
reification
opinion maker newspaper reader
authoritarian International media
21. A concise desciption of the situation
kinds of Informal/Explorative research?
types of crises
problem statement
guidelines for writing a program objective
22. Secondary analysis - content analysis (whats in the media) and surveys
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23. Build on org strengths to counter threats in external environments
PR efficiency
nonpublic
communist media
strengths and threats strategies
24. Personal contacts - Key informants - community forums - advisory boards - monitor social media
kinds of Informal/Explorative research?
The PR practitioners
stakeholder analysis?
force field analysis
25. Number of people exposed to your program messages
potential audience
10%
colors associated with different crises
embargoed news
26. Any announcement that promotes programs and services of the government and voluntary agencies--no payment is made to the station for broadcasting it
publice service announcement
scanner newspaper reader
nonpublic
world's largest international news agency
27. Strengths (internal) Weaknesses (Internal) Opportunities (external) and Threats (external)
newsworthy event criteria
scanner newspaper reader
types of crises
components of the SWOT analysis
28. It ensures that the message will be transmitted immediately to a wide spread audience - very influential
putting news on a wire or syndicate
strategic thinking
quantitative research methods
guidelines to writing useful problem statements
29. Research that has already been conducted
secondary research
types of crises
guidelines to writing useful problem statements
14%
30. Know the cost of what you propose - base budget on goals and objectives - use a spreadsheet to manage costs
budgeting tips
steps to creating an evaluation program at your organization
SMART decisions
media Gatekeepers
31. Their level of involvement is very low - they dont have any impact in the org. and vice versa
outcomes of a program
nonpublic
formative evaluation
scanner newspaper reader
32. Get to know the reporters and editors - understand the constraints under which they operate - and build trust with them--every interaction counts
advertising
to build a relationship with the media
reification
listening
33. In-person surveys - telephone surveys - self-administered surveys - mailed surveys
stages of crisis management
types of surveys
methods to measure TV/radio audiences
cross sectional surveys
34. With uncontrolled media these people control if it is reported/what - when how - etc?
embargoed news
uncontrolled media
media Gatekeepers
formative evaluation
35. Denial - Excuse - Justfication - Corrective Action - Apology (but with no change of action)
primary research
tips to writing a Program Outcome
publice service announcement
possible responses to crises
36. Policies - procedures - and actions related to the problem
guidelines for Good Media Relations
tips to writing a Program Outcome
kinds of Informal/Explorative research?
internal factors of a situation analysis
37. What percent of media relations is Preparation?
pleasure newspaper reader
problem statement
ways a company can use budgeting for PR
80%
38. The key for public relations is that the new technology promotes what?
ways a company can use budgeting for PR
quantitative research methods
developmental media
interactive communication (all about building and maintaining relationships with the public)
39. PR now tells an org how to say - what to say and...
embargoed news
What to do
Management by objectives
additional questions that must be answered through research
40. MOR
problem statement
PR effectivness
Management by Objectives and Results
attentive audience
41. Predicting or establishing a desired future goal state - determining what forces will help or hinder movement toward te goal - and formulating a plan for achieving the desired state
instrumental newspaper reader
embargoed news
formative evaluation
strategic thinking
42. Knowledge outcome - Predisposition (Opinion/attitude) outcome - and behavioral outcome
world's largest international news agency
outcomes of a program
interactive communication (all about building and maintaining relationships with the public)
newsworthy event criteria
43. What financially supports cable television?
advertising
strategic thinking
problem statement
advantages of getting a story in print
44. Start with 'To' then use an accomplishment verb - Specify a key outcome to be achieved - State the outcome in quantitative terms - Set a target date for acheiving - Put it in writing and refer to it often
problem definition
nonpublic
aware public
guidelines for writing a program objective
45. An information line during a crisis - has 2 parts: one that deals directly with the public - one that obtains the information - and needs to be credible before crisis
information center
examples of crises
78%
revolutionary media
46. Libraries - databases - Internet - Publications - websites - etcs.
additional questions that must be answered through research
places where one could obtain secondary research
methods to measure TV/radio audiences
problem definition
47. What percentage of a PR campaign SHOULD be used for research??
potential audience
additional questions that must be answered through research
10%
uncontrolled media
48. Documentation of an organizations efforts for the purpose of understanding how it communicates with its publics
communication audit?
Management by objectives
things that define stakeholders
mailed surveys
49. Conducted over a long period of time
80%
guidelines on giving the media the news they want
tread-panel surveys
reification
50. Product recall - fatal accidents - natural disasters - sexual harrassment
forms of analysis used when informal methods of research aren't enough
information center
examples of crises
Management by objectives