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Test your basic knowledge |
Public Relations: PR Basics
Start Test
Study First
Subject
:
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Conducted over a long period of time
PR efficiency
active public
guidelines for writing a program objective
tread-panel surveys
2. You have a say in what is said - how it is said - when it is said and to some extent to whom it is said
results of long-range planning
formal research
controlled media
guidelines for working with medi
3. The process of identifying who is involved and affected by the situation
types of crises
primary research
secondary research
stakeholder analysis?
4. Failure of employers to include the PR practitioner in decisions - perception of PR as 'communication support' - absence of 'agreed-upon' objectives - inadequate time - frustrations and delays
secondary research
main obstacles in planning
the PR process
kinds of Informal/Explorative research?
5. Making decisions about program goals and objectives - identifying key publics - setting policies or rules to guide selection of strategies - and determining those strategies
radio
internal factors of a situation analysis
strategic planning
pleasure newspaper reader
6. Treating an abstraction as if it exists as a concrete material entity
communist media
the PR process
interactive communication (all about building and maintaining relationships with the public)
reification
7. Reuters (based in London)
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8. Best for counting - predicting and analyzing. Methods include content analysis and survey research
big wires in the U.S
interactive communication (all about building and maintaining relationships with the public)
quantitative research methods
developmental media
9. Diary - meter - people-meter - and telephone interview
secondary research
mailed surveys
methods to measure TV/radio audiences
scanner newspaper reader
10. With uncontrolled media these people control if it is reported/what - when how - etc?
latent public
media Gatekeepers
kinds of Informal/Explorative research?
weaknesses and opportinities strategies
11. What percent of media relations is Preparation?
80%
internal factors of a situation analysis
western media
pleasure newspaper reader
12. History of the situation - study of who is involved/affected/gathering information about stakeholders
components of the SWOT analysis
news
weaknesses and opportinities strategies
external factors of a situation analysis?
13. Problem statement - purpose statement - audience analysis - recommendation plans - time frame - projected costs - and evaluation design
problem definition
advertising
The PR practitioners
components of a budget
14. Conducted to measure one single point in time
embargoed news
cross sectional surveys
forms of analysis used when informal methods of research aren't enough
methods to measure TV/radio audiences
15. Original research
interactive communication (all about building and maintaining relationships with the public)
television
primary research
advertising
16. What percentage of a PR campaign SHOULD be used for research??
tread-panel surveys
publice service announcement
10%
scanner newspaper reader
17. Attempt to minimize organizational weaknesses by taking advantages of external opportunities
media Gatekeepers
possible responses to crises
guidelines on giving the media the news they want
weaknesses and opportinities strategies
18. What percentage of crises are unexpected?
the PR process
10%
scanner newspaper reader
14%
19. Use present tense - describe situation in measurable terms - do not imply solution or blame for problem - Step 1: Define the Problem. What question do we ask? What is happening now?
guidelines to writing useful problem statements
ways to analyze media coverage
problem statement
instrumental newspaper reader
20. An information line during a crisis - has 2 parts: one that deals directly with the public - one that obtains the information - and needs to be credible before crisis
newsworthy event criteria
guidelines to writing useful problem statements
force field analysis
information center
21. What percentage of crises are 'smoldering?' (building over time)
things that define stakeholders
attentive audience
78%
types of surveys
22. Policies - procedures - and actions related to the problem
internal factors of a situation analysis
communication audit?
controlled media
primary research
23. Specific - measurable - achievable - realistic - and time-bound decisions
publice service announcement
internal factors of a situation analysis
SMART decisions
PR effectivness
24. Strengths (internal) Weaknesses (Internal) Opportunities (external) and Threats (external)
strategic planning
authoritarian International media
components of the SWOT analysis
guidelines for writing a program objective
25. Denial - Excuse - Justfication - Corrective Action - Apology (but with no change of action)
possible responses to crises
strengths and threats strategies
guidelines for Good Media Relations
tips to writing a Program Outcome
26. MBO emphasizes goals and objectives
mailed surveys
ways a company can use budgeting for PR
Management by objectives
instrumental newspaper reader
27. Uses printed word - spoken word - pictures in motion - color - animation - and sound effects...the most powerful medium
problem statement
opinion maker newspaper reader
mailed surveys
television
28. A concise desciption of the situation
scanner newspaper reader
active public
problem statement
strategic thinking
29. Evening TV news - major network news - local newspaper
the PR process
Management by objectives
Examples of traditional media
advertising
30. Total income or funds available - competitive necessity - Task or goal driven (least preferable) - Profit
strengths and threats strategies
ways a company can use budgeting for PR
common mistakes in handling crises
developmental media
31. Information shared with journalists who are not to share it on a wide scale until given permission
embargoed news
stakeholder analysis?
force field analysis
ego-booster newspaper reader
32. _____ has the advantage of interactive conversation with its publics - and it has a personal appeal becuase it is the spoken word
external factors of a situation analysis?
AVE (Advertising value equivalency)
Management by Objectives and Results
radio
33. Libraries - databases - Internet - Publications - websites - etcs.
components of a budget
places where one could obtain secondary research
additional questions that must be answered through research
primary research
34. Audience reach - Placement - Prominence - Share of Voice - Message Analysis - Visuals
components of the SWOT analysis
quantitative research methods
10%
ways to analyze media coverage
35. On-going evaluation in-progress during the program-- 'How are we doing?'
latent public
strengths and threats strategies
What to do
formative evaluation
36. What financially supports cable television?
to build a relationship with the media
controlled media
advertising
guidelines for handling a PR crises
37. Number of people who attend to messages and attend events--measured by Readership - listenership - and viewership
qualitative research methods
active public
attentive audience
things that define stakeholders
38. The State controls the media and requires it to promote only what they think Example: Media in China and Cuba
communist media
PR efficiency
strengths and opportunities strategies
10%
39. Secondary analysis - content analysis (whats in the media) and surveys
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40. Build on org strengths to counter threats in external environments
strengths and threats strategies
uncontrolled media
advertising
information center
41. Research that has already been conducted
PR efficiency
secondary research
examples of crises
information center
42. Their level of involvement is very low - they dont have any impact in the org. and vice versa
nonpublic
formal research
ego-booster newspaper reader
examples of crises
43. They read for varied reasons that don't belong in any other category
strategic planning
radio
scanner newspaper reader
strengths and opportunities strategies
44. Get to know the reporters and editors - understand the constraints under which they operate - and build trust with them--every interaction counts
guidelines for Good Media Relations
to build a relationship with the media
types of crises
problem statement
45. Detection - Prevention/Preparation - Containment - Recovery - Learning
stages of crisis management
kinds of Informal/Explorative research?
media Gatekeepers
controlled media
46. Immediate - like natural disasters or death - Emerging - like sexual harrassment or crime - and Sustained - rumors or down-sizing - scandals
opinion maker newspaper reader
types of crises
methods to measure TV/radio audiences
communist media
47. Personal contacts - Key informants - community forums - advisory boards - monitor social media
internal factors of a situation analysis
putting news on a wire or syndicate
kinds of Informal/Explorative research?
main obstacles in planning
48. They read to enhance their self-image and status with others
primary research
things that define stakeholders
ego-booster newspaper reader
opinion maker newspaper reader
49. Knowledge outcome - Predisposition (Opinion/attitude) outcome - and behavioral outcome
PR efficiency
outcomes of a program
SMART decisions
to build a relationship with the media
50. Start with 'To' then use an accomplishment verb - Specify a key outcome to be achieved - State the outcome in quantitative terms - Set a target date for acheiving - Put it in writing and refer to it often
guidelines for writing a program objective
PR effectivness
situation analysis
strategic planning