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Test your basic knowledge |
Public Relations: PR Basics
Start Test
Study First
Subject
:
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Attempt to minimize both organizational weaknesses and external threats
uncontrolled media
weakness and threats strategies
possible responses to crises
embargoed news
2. Evening TV news - major network news - local newspaper
interactive communication (all about building and maintaining relationships with the public)
external factors of a situation analysis?
AVE (Advertising value equivalency)
Examples of traditional media
3. They read for varied reasons that don't belong in any other category
examples of crises
common mistakes in handling crises
scanner newspaper reader
communication audit?
4. Diary - meter - people-meter - and telephone interview
qualitative research methods
methods to measure TV/radio audiences
strengths and opportunities strategies
budgeting tips
5. People who are unaware of their connections with others due to an issue
information center
formative evaluation
quantitative research methods
latent public
6. Best for counting - predicting and analyzing. Methods include content analysis and survey research
guidelines to writing useful problem statements
colors associated with different crises
secondary research
quantitative research methods
7. Libraries - databases - Internet - Publications - websites - etcs.
examples of crises
stakeholder analysis?
strategic planning
places where one could obtain secondary research
8. Information must be newsworthy - It must be up to the standards of that media - Must be a timely report of the issue - Must be the right definition of news (you would need to research that company/organization)
latent public
guidelines on giving the media the news they want
problem definition
colors associated with different crises
9. Practitioners speak in terms of publicity - but media wants...?
guidelines for writing a program objective
news
guidelines for handling a PR crises
problem definition
10. What aspect of PR undergirds every step of the process?
The PR practitioners
research
strategic planning
controlled media
11. The process of identifying who is involved and affected by the situation
strategic thinking
guidelines for handling a PR crises
stakeholder analysis?
strengths and opportunities strategies
12. Original research
advantages of getting a story in print
primary research
putting news on a wire or syndicate
interactive communication (all about building and maintaining relationships with the public)
13. Build on org strengths to counter threats in external environments
strengths and threats strategies
outcomes of a program
western media
mailed surveys
14. Talk from the viewpoint of the publics interest - make the news easy to read - do not make a comment you don't want quoted - state the most important facts at the start - do not argue or lose your cool - you may rephrase a question you do not like -
the PR process
advertising
research
guidelines for working with medi
15. With uncontrolled media these people control if it is reported/what - when how - etc?
media Gatekeepers
world's largest international news agency
research
pleasure newspaper reader
16. Media that tried to push against restrictions made by the State. Examples: undercover websites in China that get shut down
news
secondary research
pleasure newspaper reader
revolutionary media
17. Detection - Prevention/Preparation - Containment - Recovery - Learning
the PR process
problem statement
western media
stages of crisis management
18. They read because they see it as a source of enjoyment and a habit
pleasure newspaper reader
developmental media
The PR practitioners
ways to analyze media coverage
19. Timeliness - Impact - Proximity - Unusualness - Conflict/Controversy (TIPUC)
nonpublic
reification
newsworthy event criteria
formal research
20. Media over which you have no direct role in decisions about media content
guidelines for Good Media Relations
uncontrolled media
embargoed news
force field analysis
21. When people communicate and organize to do something about the situation they are involved in
strategic thinking
guidelines for handling a PR crises
reification
active public
22. Specific - measurable - achievable - realistic - and time-bound decisions
listening
guidelines for working with medi
controlled media
SMART decisions
23. People who recognize that they are involved but have not communicated it
forms of analysis used when informal methods of research aren't enough
aware public
to build a relationship with the media
uncontrolled media
24. Conducted over a long period of time
tread-panel surveys
ego-booster newspaper reader
communist media
The PR practitioners
25. Treating an abstraction as if it exists as a concrete material entity
common mistakes in handling crises
additional questions that must be answered through research
10%
reification
26. Media is relatively free - as long as it supports national goals and heads toward development Example: India
newsworthy event criteria
developmental media
guidelines for Good Media Relations
publice service announcement
27. Product recall - fatal accidents - natural disasters - sexual harrassment
potential audience
examples of crises
information center
colors associated with different crises
28. AP (Associated Press) and The United Press International
news
big wires in the U.S
putting news on a wire or syndicate
common mistakes in handling crises
29. Research that has already been conducted
The PR practitioners
ego-booster newspaper reader
authoritarian International media
secondary research
30. Audience reach - Placement - Prominence - Share of Voice - Message Analysis - Visuals
tactics
newsworthy event criteria
problem statement
ways to analyze media coverage
31. Information shared with journalists who are not to share it on a wide scale until given permission
force field analysis
formal research
multiplier effect
embargoed news
32. Uses printed word - spoken word - pictures in motion - color - animation - and sound effects...the most powerful medium
active public
SMART decisions
formative evaluation
television
33. They make decisions to either minimize negative forces or maximize positive forces - that is always their focus
force field analysis
The PR practitioners
colors associated with different crises
10%
34. Failure of employers to include the PR practitioner in decisions - perception of PR as 'communication support' - absence of 'agreed-upon' objectives - inadequate time - frustrations and delays
pleasure newspaper reader
putting news on a wire or syndicate
main obstacles in planning
western media
35. Calculates how much money an org would have to pay to secure the same amount of space/time in the media as paid advertising
summative evaluation
reification
AVE (Advertising value equivalency)
formative evaluation
36. In-person surveys - telephone surveys - self-administered surveys - mailed surveys
types of surveys
stages of crisis management
ways a company can use budgeting for PR
Management by objectives
37. How much money/time did it take to reach those goals
PR efficiency
advantages of getting a story in print
multiplier effect
outcomes of a program
38. What questions do we ask? What is involved/affected? What positive and negative forces are operating?
authoritarian International media
situation Analysis( Internal and External)
methods to measure TV/radio audiences
to build a relationship with the media
39. News media are free to report on whatever they wish - as long as they balance it with social responsibility Example: America
communist media
western media
authoritarian International media
weakness and threats strategies
40. MOR
What to do
internal factors of a situation analysis
Management by Objectives and Results
controlled media
41. Reach older demographics - opinion leaders tend to read the newspaper - impressive breadth in audience - has a large impact on public issues
strategic planning
advantages of getting a story in print
newsworthy event criteria
AVE (Advertising value equivalency)
42. Integrated program with definite plans towards goals - increased management participation - emphasis thats positive - not defensive - and careful deliberation when making choices
potential audience
to build a relationship with the media
tactics
results of long-range planning
43. Policies - procedures - and actions related to the problem
guidelines on giving the media the news they want
publice service announcement
uncontrolled media
internal factors of a situation analysis
44. Knowledge outcome - Predisposition (Opinion/attitude) outcome - and behavioral outcome
listening
tactics
guidelines to writing useful problem statements
outcomes of a program
45. Give focus/direction - provide guidance/motivation - spell out the outcome criteria to be evaluated
SMART decisions
78%
tips to writing a Program Outcome
possible responses to crises
46. Making decisions about program goals and objectives - identifying key publics - setting policies or rules to guide selection of strategies - and determining those strategies
types of surveys
active public
multiplier effect
strategic planning
47. What percentage of crises are 'smoldering?' (building over time)
78%
steps to creating an evaluation program at your organization
putting news on a wire or syndicate
types of surveys
48. Define your objectives/mission - Define audience/what motivated them - Define metrics/critera to use - Compare yourself with the competition - Pick your measurement tool - Analyze results and make this a regular occurence
weaknesses and opportinities strategies
formative evaluation
steps to creating an evaluation program at your organization
tread-panel surveys
49. MBO emphasizes goals and objectives
AVE (Advertising value equivalency)
guidelines on giving the media the news they want
Management by objectives
advertising
50. PR now tells an org how to say - what to say and...
guidelines for Good Media Relations
What to do
world's largest international news agency
guidelines for handling a PR crises