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Test your basic knowledge |
Public Relations: PR Basics
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Subject
:
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Conducted to measure one single point in time
communication audit?
cross sectional surveys
to build a relationship with the media
mailed surveys
2. Total income or funds available - competitive necessity - Task or goal driven (least preferable) - Profit
guidelines for handling a PR crises
14%
situation Analysis( Internal and External)
ways a company can use budgeting for PR
3. An information line during a crisis - has 2 parts: one that deals directly with the public - one that obtains the information - and needs to be credible before crisis
information center
colors associated with different crises
reification
types of crises
4. Failure of employers to include the PR practitioner in decisions - perception of PR as 'communication support' - absence of 'agreed-upon' objectives - inadequate time - frustrations and delays
main obstacles in planning
formative evaluation
listening
external factors of a situation analysis?
5. A concise desciption of the situation
problem statement
multiplier effect
formal research
to build a relationship with the media
6. Build on org strengths to counter threats in external environments
strengths and threats strategies
primary research
components of the SWOT analysis
additional questions that must be answered through research
7. The process of identifying who is involved and affected by the situation
stakeholder analysis?
uncontrolled media
mailed surveys
summative evaluation
8. They read for varied reasons that don't belong in any other category
nonpublic
scanner newspaper reader
controlled media
research
9. Detection - Prevention/Preparation - Containment - Recovery - Learning
multiplier effect
to build a relationship with the media
stages of crisis management
potential audience
10. Libraries - databases - Internet - Publications - websites - etcs.
ways a company can use budgeting for PR
places where one could obtain secondary research
pleasure newspaper reader
publice service announcement
11. A collection of all that is known about the situation
additional questions that must be answered through research
types of surveys
guidelines for Good Media Relations
situation analysis
12. Know the cost of what you propose - base budget on goals and objectives - use a spreadsheet to manage costs
active public
budgeting tips
situation Analysis( Internal and External)
SMART decisions
13. Give focus/direction - provide guidance/motivation - spell out the outcome criteria to be evaluated
communication audit?
tips to writing a Program Outcome
instrumental newspaper reader
14%
14. MOR
examples of crises
results of long-range planning
Management by Objectives and Results
research
15. Product recall - fatal accidents - natural disasters - sexual harrassment
controlled media
formative evaluation
external factors of a situation analysis?
examples of crises
16. The process of receiving - constructing meaning from - and responding to messages - Effective PR starts with this
attentive audience
SMART decisions
listening
tactics
17. _____ has the advantage of interactive conversation with its publics - and it has a personal appeal becuase it is the spoken word
What to do
advantages of getting a story in print
kinds of Informal/Explorative research?
radio
18. Denial - Excuse - Justfication - Corrective Action - Apology (but with no change of action)
strengths and opportunities strategies
television
possible responses to crises
strengths and threats strategies
19. News media are free to report on whatever they wish - as long as they balance it with social responsibility Example: America
SMART decisions
western media
14%
things that define stakeholders
20. Whether or not your reached your goals
ways to analyze media coverage
strengths and opportunities strategies
components of a budget
PR effectivness
21. Number of people exposed to your program messages
potential audience
guidelines for handling a PR crises
internal factors of a situation analysis
strengths and opportunities strategies
22. Audience reach - Placement - Prominence - Share of Voice - Message Analysis - Visuals
aware public
places where one could obtain secondary research
guidelines on giving the media the news they want
ways to analyze media coverage
23. Research that has already been conducted
strategic planning
budgeting tips
possible responses to crises
secondary research
24. AP (Associated Press) and The United Press International
revolutionary media
common mistakes in handling crises
controlled media
big wires in the U.S
25. People who are unaware of their connections with others due to an issue
external factors of a situation analysis?
latent public
tactics
types of crises
26. How much do people use information in the problem situation? What kinds of information do people seek? How do people use information? What predicts information use?
main obstacles in planning
mailed surveys
additional questions that must be answered through research
guidelines for Good Media Relations
27. Specific - measurable - achievable - realistic - and time-bound decisions
cross sectional surveys
80%
information center
SMART decisions
28. The key for public relations is that the new technology promotes what?
AVE (Advertising value equivalency)
possible responses to crises
Management by objectives
interactive communication (all about building and maintaining relationships with the public)
29. PR now tells an org how to say - what to say and...
weaknesses and opportinities strategies
What to do
PR efficiency
news
30. Reach older demographics - opinion leaders tend to read the newspaper - impressive breadth in audience - has a large impact on public issues
kinds of Informal/Explorative research?
colors associated with different crises
Examples of traditional media
advantages of getting a story in print
31. Number of people who attend to messages and attend events--measured by Readership - listenership - and viewership
78%
internal factors of a situation analysis
primary research
attentive audience
32. ualitative and Quantitative research
10%
80%
formal research
embargoed news
33. What percentage of a PR campaign SHOULD be used for research??
summative evaluation
strengths and threats strategies
10%
The PR practitioners
34. What financially supports cable television?
types of crises
primary research
news
advertising
35. Secondary analysis - content analysis (whats in the media) and surveys
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36. When a company uses AVE's to save money and look more credible
types of crises
multiplier effect
force field analysis
uncontrolled media
37. The State controls the media and requires it to promote only what they think Example: Media in China and Cuba
information center
communist media
Management by Objectives and Results
formative evaluation
38. They read to get information they think will be useful in daily living
problem definition
guidelines for handling a PR crises
attentive audience
instrumental newspaper reader
39. Information must be newsworthy - It must be up to the standards of that media - Must be a timely report of the issue - Must be the right definition of news (you would need to research that company/organization)
methods to measure TV/radio audiences
guidelines on giving the media the news they want
secondary research
mailed surveys
40. What percentage of crises are unexpected?
listening
quantitative research methods
Examples of traditional media
14%
41. They save time/money - they don't have a bias - it is convenient BUT they have no control over who responds - low responses - may not be an accurate sample population
advertising
communication audit?
mailed surveys
SMART decisions
42. Evening TV news - major network news - local newspaper
common mistakes in handling crises
authoritarian International media
news
Examples of traditional media
43. Defining the Problem (Or Opportunity) - Planning and Programming - Taking Action and Communication - and Evaluating the program
components of the circular PR Management Process
Examples of traditional media
Management by Objectives and Results
tips to writing a Program Outcome
44. Documentation of an organizations efforts for the purpose of understanding how it communicates with its publics
western media
problem definition
reification
communication audit?
45. The media are subordinate to the state - which controls the press and restricts coverage. Example: Iraq under Hussein
authoritarian International media
steps to creating an evaluation program at your organization
78%
nonpublic
46. Identify thinsg that can go wrong and become highly visible - assign priorities - draft questions answers and solutions - focus on what do to and what to say - and develop a strategy to contain and counteract (not react and respond)
guidelines for handling a PR crises
ways a company can use budgeting for PR
budgeting tips
kinds of Informal/Explorative research?
47. Media that tried to push against restrictions made by the State. Examples: undercover websites in China that get shut down
revolutionary media
internal factors of a situation analysis
potential audience
common mistakes in handling crises
48. What percentage of crises are 'smoldering?' (building over time)
uncontrolled media
AVE (Advertising value equivalency)
78%
10%
49. Reuters (based in London)
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50. Integrated program with definite plans towards goals - increased management participation - emphasis thats positive - not defensive - and careful deliberation when making choices
results of long-range planning
force field analysis
ways to analyze media coverage
primary research
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