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Test your basic knowledge |
Public Relations: PR Basics
Start Test
Study First
Subject
:
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Denial - Excuse - Justfication - Corrective Action - Apology (but with no change of action)
force field analysis
interactive communication (all about building and maintaining relationships with the public)
possible responses to crises
The PR practitioners
2. What financially supports cable television?
situation Analysis( Internal and External)
stages of crisis management
advertising
guidelines for writing a program objective
3. Research that has already been conducted
secondary research
steps to creating an evaluation program at your organization
nonpublic
force field analysis
4. Reuters (based in London)
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5. Build on organizational strengths to take advantage of opportunities in the external environment
ego-booster newspaper reader
strengths and opportunities strategies
aware public
communication audit?
6. Start with 'To' then use an accomplishment verb - Specify a key outcome to be achieved - State the outcome in quantitative terms - Set a target date for acheiving - Put it in writing and refer to it often
guidelines for writing a program objective
scanner newspaper reader
attentive audience
quantitative research methods
7. What questions do we ask? What is involved/affected? What positive and negative forces are operating?
strategic planning
ego-booster newspaper reader
strategic thinking
situation Analysis( Internal and External)
8. Audience reach - Placement - Prominence - Share of Voice - Message Analysis - Visuals
10%
communication audit?
budgeting tips
ways to analyze media coverage
9. Specific - measurable - achievable - realistic - and time-bound decisions
steps to creating an evaluation program at your organization
listening
SMART decisions
formal research
10. AP (Associated Press) and The United Press International
strengths and opportunities strategies
big wires in the U.S
ways to analyze media coverage
multiplier effect
11. A concise desciption of the situation
components of the circular PR Management Process
Management by objectives
problem statement
situation Analysis( Internal and External)
12. ualitative and Quantitative research
stakeholder analysis?
formal research
types of surveys
newsworthy event criteria
13. Hesitation - Obfuscation - Retaliation - Being Ambiguous - To be Pompous - Confrontation - and Litigations
common mistakes in handling crises
the PR process
publice service announcement
guidelines on giving the media the news they want
14. Knowledge outcome - Predisposition (Opinion/attitude) outcome - and behavioral outcome
communication audit?
stages of crisis management
weaknesses and opportinities strategies
outcomes of a program
15. People who are unaware of their connections with others due to an issue
latent public
possible responses to crises
guidelines for working with medi
communication audit?
16. Calculates how much money an org would have to pay to secure the same amount of space/time in the media as paid advertising
components of a budget
AVE (Advertising value equivalency)
types of crises
publice service announcement
17. Reach older demographics - opinion leaders tend to read the newspaper - impressive breadth in audience - has a large impact on public issues
advantages of getting a story in print
latent public
possible responses to crises
formative evaluation
18. The process of receiving - constructing meaning from - and responding to messages - Effective PR starts with this
listening
components of a budget
external factors of a situation analysis?
strengths and threats strategies
19. The key for public relations is that the new technology promotes what?
interactive communication (all about building and maintaining relationships with the public)
weaknesses and opportinities strategies
authoritarian International media
to build a relationship with the media
20. Media that tried to push against restrictions made by the State. Examples: undercover websites in China that get shut down
internal factors of a situation analysis
situation Analysis( Internal and External)
strategic planning
revolutionary media
21. Documentation of an organizations efforts for the purpose of understanding how it communicates with its publics
multiplier effect
communist media
communication audit?
summative evaluation
22. The State controls the media and requires it to promote only what they think Example: Media in China and Cuba
communication audit?
multiplier effect
communist media
internal factors of a situation analysis
23. When a company uses AVE's to save money and look more credible
ego-booster newspaper reader
guidelines for Good Media Relations
80%
multiplier effect
24. Immediate - like natural disasters or death - Emerging - like sexual harrassment or crime - and Sustained - rumors or down-sizing - scandals
types of crises
communication audit?
possible responses to crises
strengths and opportunities strategies
25. Diary - meter - people-meter - and telephone interview
putting news on a wire or syndicate
methods to measure TV/radio audiences
situation analysis
Management by objectives
26. Whether or not your reached your goals
components of the SWOT analysis
active public
PR effectivness
situation analysis
27. Strengths (internal) Weaknesses (Internal) Opportunities (external) and Threats (external)
reification
formative evaluation
developmental media
components of the SWOT analysis
28. News media are free to report on whatever they wish - as long as they balance it with social responsibility Example: America
Examples of traditional media
examples of crises
big wires in the U.S
western media
29. How much do people use information in the problem situation? What kinds of information do people seek? How do people use information? What predicts information use?
80%
guidelines on giving the media the news they want
components of the SWOT analysis
additional questions that must be answered through research
30. They save time/money - they don't have a bias - it is convenient BUT they have no control over who responds - low responses - may not be an accurate sample population
mailed surveys
stakeholder analysis?
places where one could obtain secondary research
embargoed news
31. A collection of all that is known about the situation
embargoed news
situation analysis
putting news on a wire or syndicate
aware public
32. Number of people who attend to messages and attend events--measured by Readership - listenership - and viewership
attentive audience
strategic thinking
guidelines for handling a PR crises
AVE (Advertising value equivalency)
33. Evaluation done after the program has finished-- 'how did we do?'
communist media
listening
formative evaluation
summative evaluation
34. Get to know the reporters and editors - understand the constraints under which they operate - and build trust with them--every interaction counts
attentive audience
interactive communication (all about building and maintaining relationships with the public)
to build a relationship with the media
revolutionary media
35. What percentage of crises are unexpected?
ego-booster newspaper reader
cross sectional surveys
14%
quantitative research methods
36. Practitioners speak in terms of publicity - but media wants...?
news
guidelines for Good Media Relations
guidelines for handling a PR crises
problem statement
37. What percentage of a PR campaign SHOULD be used for research??
information center
10%
controlled media
examples of crises
38. Defining the Problem (Or Opportunity) - Planning and Programming - Taking Action and Communication - and Evaluating the program
communication audit?
components of the circular PR Management Process
scanner newspaper reader
tips to writing a Program Outcome
39. Specific activties that relate to strategies - have direct action - result from strategies
steps to creating an evaluation program at your organization
guidelines for working with medi
tactics
problem statement
40. Number of people exposed to your program messages
ego-booster newspaper reader
quantitative research methods
nonpublic
potential audience
41. The process of identifying who is involved and affected by the situation
communist media
newsworthy event criteria
qualitative research methods
stakeholder analysis?
42. Problem statement - purpose statement - audience analysis - recommendation plans - time frame - projected costs - and evaluation design
components of a budget
latent public
television
embargoed news
43. You have a say in what is said - how it is said - when it is said and to some extent to whom it is said
revolutionary media
controlled media
multiplier effect
situation Analysis( Internal and External)
44. They read to enhance their self-image and status with others
ego-booster newspaper reader
AVE (Advertising value equivalency)
newsworthy event criteria
types of crises
45. What's going on here and why? Methods include in depth interviewing - focus groups - ethnogrpahy
multiplier effect
qualitative research methods
problem statement
Management by Objectives and Results
46. Uses printed word - spoken word - pictures in motion - color - animation - and sound effects...the most powerful medium
television
world's largest international news agency
common mistakes in handling crises
problem definition
47. Whose job is it to educate and train executives to deal with the press?
communication audit?
The PR practitioners
possible responses to crises
internal factors of a situation analysis
48. Shoot squarely (be honest) - Give Service (give them what they want) - Do not beg for a story - Do not ask for 'kills' (suppressing a story) - Do not Flood the media (stick to what is news only)
steps to creating an evaluation program at your organization
budgeting tips
developmental media
guidelines for Good Media Relations
49. Predicting or establishing a desired future goal state - determining what forces will help or hinder movement toward te goal - and formulating a plan for achieving the desired state
guidelines on giving the media the news they want
strategic thinking
tips to writing a Program Outcome
10%
50. Total income or funds available - competitive necessity - Task or goal driven (least preferable) - Profit
budgeting tips
cross sectional surveys
outcomes of a program
ways a company can use budgeting for PR