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Test your basic knowledge |
Public Relations: PR Basics
Start Test
Study First
Subject
:
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Detection - Prevention/Preparation - Containment - Recovery - Learning
components of the circular PR Management Process
stages of crisis management
newsworthy event criteria
strategic thinking
2. Identify thinsg that can go wrong and become highly visible - assign priorities - draft questions answers and solutions - focus on what do to and what to say - and develop a strategy to contain and counteract (not react and respond)
guidelines for handling a PR crises
main obstacles in planning
world's largest international news agency
78%
3. Hesitation - Obfuscation - Retaliation - Being Ambiguous - To be Pompous - Confrontation - and Litigations
common mistakes in handling crises
guidelines for writing a program objective
colors associated with different crises
Examples of traditional media
4. Personal contacts - Key informants - community forums - advisory boards - monitor social media
kinds of Informal/Explorative research?
guidelines for handling a PR crises
14%
common mistakes in handling crises
5. What's going on here and why? Methods include in depth interviewing - focus groups - ethnogrpahy
information center
summative evaluation
formative evaluation
qualitative research methods
6. You have a say in what is said - how it is said - when it is said and to some extent to whom it is said
guidelines to writing useful problem statements
controlled media
the PR process
potential audience
7. Diary - meter - people-meter - and telephone interview
methods to measure TV/radio audiences
news
ways to analyze media coverage
cross sectional surveys
8. Denial - Excuse - Justfication - Corrective Action - Apology (but with no change of action)
instrumental newspaper reader
budgeting tips
ways to analyze media coverage
possible responses to crises
9. In-person surveys - telephone surveys - self-administered surveys - mailed surveys
weaknesses and opportinities strategies
quantitative research methods
types of surveys
stakeholder analysis?
10. They read because they see it as a source of enjoyment and a habit
pleasure newspaper reader
quantitative research methods
cross sectional surveys
interactive communication (all about building and maintaining relationships with the public)
11. Media over which you have no direct role in decisions about media content
external factors of a situation analysis?
big wires in the U.S
advantages of getting a story in print
uncontrolled media
12. They make decisions to either minimize negative forces or maximize positive forces - that is always their focus
force field analysis
Examples of traditional media
situation Analysis( Internal and External)
nonpublic
13. Evening TV news - major network news - local newspaper
western media
Examples of traditional media
qualitative research methods
What to do
14. Product recall - fatal accidents - natural disasters - sexual harrassment
Examples of traditional media
instrumental newspaper reader
examples of crises
guidelines on giving the media the news they want
15. Calculates how much money an org would have to pay to secure the same amount of space/time in the media as paid advertising
reification
kinds of Informal/Explorative research?
AVE (Advertising value equivalency)
aware public
16. Number of people exposed to your program messages
potential audience
14%
multiplier effect
strengths and threats strategies
17. Specific - measurable - achievable - realistic - and time-bound decisions
authoritarian International media
opinion maker newspaper reader
SMART decisions
internal factors of a situation analysis
18. Defining the Problem (Or Opportunity) - Planning and Programming - Taking Action and Communication - and Evaluating the program
components of the circular PR Management Process
components of a budget
the PR process
ways a company can use budgeting for PR
19. Any announcement that promotes programs and services of the government and voluntary agencies--no payment is made to the station for broadcasting it
potential audience
qualitative research methods
publice service announcement
news
20. The process of receiving - constructing meaning from - and responding to messages - Effective PR starts with this
to build a relationship with the media
listening
formative evaluation
qualitative research methods
21. They read to enhance their self-image and status with others
14%
mailed surveys
possible responses to crises
ego-booster newspaper reader
22. Audience reach - Placement - Prominence - Share of Voice - Message Analysis - Visuals
components of the SWOT analysis
ways to analyze media coverage
10%
80%
23. Reach older demographics - opinion leaders tend to read the newspaper - impressive breadth in audience - has a large impact on public issues
outcomes of a program
steps to creating an evaluation program at your organization
mailed surveys
advantages of getting a story in print
24. Geographics - Demographics - Lifestyle/Pyshcological - Covert Power - Position - Reputation - Membership - Role in decsions - Communication behavior
guidelines for working with medi
things that define stakeholders
qualitative research methods
latent public
25. News media are free to report on whatever they wish - as long as they balance it with social responsibility Example: America
formal research
western media
ways to analyze media coverage
active public
26. With uncontrolled media these people control if it is reported/what - when how - etc?
force field analysis
media Gatekeepers
guidelines for working with medi
uncontrolled media
27. Information must be newsworthy - It must be up to the standards of that media - Must be a timely report of the issue - Must be the right definition of news (you would need to research that company/organization)
strategic thinking
guidelines on giving the media the news they want
opinion maker newspaper reader
strengths and threats strategies
28. _____ has the advantage of interactive conversation with its publics - and it has a personal appeal becuase it is the spoken word
additional questions that must be answered through research
radio
guidelines for Good Media Relations
communication audit?
29. Define your objectives/mission - Define audience/what motivated them - Define metrics/critera to use - Compare yourself with the competition - Pick your measurement tool - Analyze results and make this a regular occurence
secondary research
ego-booster newspaper reader
steps to creating an evaluation program at your organization
colors associated with different crises
30. Their level of involvement is very low - they dont have any impact in the org. and vice versa
secondary research
nonpublic
types of surveys
aware public
31. What financially supports cable television?
strategic thinking
communication audit?
pleasure newspaper reader
advertising
32. Media is relatively free - as long as it supports national goals and heads toward development Example: India
revolutionary media
What to do
components of the SWOT analysis
developmental media
33. Best for counting - predicting and analyzing. Methods include content analysis and survey research
components of the SWOT analysis
components of the circular PR Management Process
weaknesses and opportinities strategies
quantitative research methods
34. Number of people who attend to messages and attend events--measured by Readership - listenership - and viewership
force field analysis
attentive audience
revolutionary media
news
35. Build on organizational strengths to take advantage of opportunities in the external environment
strengths and opportunities strategies
formal research
AVE (Advertising value equivalency)
The PR practitioners
36. They save time/money - they don't have a bias - it is convenient BUT they have no control over who responds - low responses - may not be an accurate sample population
mailed surveys
big wires in the U.S
radio
newsworthy event criteria
37. Conducted to measure one single point in time
ego-booster newspaper reader
to build a relationship with the media
guidelines to writing useful problem statements
cross sectional surveys
38. Original research
primary research
main obstacles in planning
strengths and threats strategies
methods to measure TV/radio audiences
39. Documentation of an organizations efforts for the purpose of understanding how it communicates with its publics
What to do
media Gatekeepers
SMART decisions
communication audit?
40. A concise desciption of the situation
guidelines for Good Media Relations
budgeting tips
problem statement
ego-booster newspaper reader
41. The process of identifying who is involved and affected by the situation
weakness and threats strategies
multiplier effect
stakeholder analysis?
Examples of traditional media
42. What percent of media relations is Preparation?
the PR process
ways to analyze media coverage
80%
uncontrolled media
43. Starts with someone making a value judgement that something is wrong - could be wrong - or could be better
scanner newspaper reader
possible responses to crises
internal factors of a situation analysis
problem definition
44. AP (Associated Press) and The United Press International
problem definition
the PR process
big wires in the U.S
SMART decisions
45. They read newspapers to receive advice and guidance for forming and validating an opinion
opinion maker newspaper reader
newsworthy event criteria
cross sectional surveys
types of crises
46. When a company uses AVE's to save money and look more credible
revolutionary media
ways a company can use budgeting for PR
formal research
multiplier effect
47. PR now tells an org how to say - what to say and...
What to do
attentive audience
quantitative research methods
communication audit?
48. Specific activties that relate to strategies - have direct action - result from strategies
formative evaluation
tactics
strategic planning
formal research
49. History of the situation - study of who is involved/affected/gathering information about stakeholders
external factors of a situation analysis?
world's largest international news agency
controlled media
developmental media
50. How much money/time did it take to reach those goals
guidelines for Good Media Relations
PR efficiency
the PR process
pleasure newspaper reader