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Test your basic knowledge |
Public Relations: PR Basics
Start Test
Study First
Subject
:
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Making decisions about program goals and objectives - identifying key publics - setting policies or rules to guide selection of strategies - and determining those strategies
weakness and threats strategies
strategic planning
latent public
tread-panel surveys
2. The State controls the media and requires it to promote only what they think Example: Media in China and Cuba
attentive audience
communist media
stages of crisis management
guidelines for working with medi
3. Specific - measurable - achievable - realistic - and time-bound decisions
secondary research
results of long-range planning
weakness and threats strategies
SMART decisions
4. Denial - Excuse - Justfication - Corrective Action - Apology (but with no change of action)
strategic thinking
80%
places where one could obtain secondary research
possible responses to crises
5. It ensures that the message will be transmitted immediately to a wide spread audience - very influential
strategic thinking
potential audience
putting news on a wire or syndicate
revolutionary media
6. They read to get information they think will be useful in daily living
authoritarian International media
tread-panel surveys
to build a relationship with the media
instrumental newspaper reader
7. Failure of employers to include the PR practitioner in decisions - perception of PR as 'communication support' - absence of 'agreed-upon' objectives - inadequate time - frustrations and delays
main obstacles in planning
Examples of traditional media
potential audience
ego-booster newspaper reader
8. Research that has already been conducted
guidelines for handling a PR crises
situation Analysis( Internal and External)
secondary research
world's largest international news agency
9. AP (Associated Press) and The United Press International
weakness and threats strategies
PR efficiency
big wires in the U.S
types of crises
10. Shoot squarely (be honest) - Give Service (give them what they want) - Do not beg for a story - Do not ask for 'kills' (suppressing a story) - Do not Flood the media (stick to what is news only)
summative evaluation
guidelines for Good Media Relations
revolutionary media
ways a company can use budgeting for PR
11. _____ has the advantage of interactive conversation with its publics - and it has a personal appeal becuase it is the spoken word
tactics
SMART decisions
to build a relationship with the media
radio
12. Know the cost of what you propose - base budget on goals and objectives - use a spreadsheet to manage costs
guidelines for working with medi
SMART decisions
budgeting tips
big wires in the U.S
13. They read because they see it as a source of enjoyment and a habit
Management by Objectives and Results
situation analysis
stakeholder analysis?
pleasure newspaper reader
14. Use present tense - describe situation in measurable terms - do not imply solution or blame for problem - Step 1: Define the Problem. What question do we ask? What is happening now?
PR effectivness
weakness and threats strategies
forms of analysis used when informal methods of research aren't enough
guidelines to writing useful problem statements
15. What percent of media relations is Preparation?
80%
tips to writing a Program Outcome
internal factors of a situation analysis
guidelines for Good Media Relations
16. When people communicate and organize to do something about the situation they are involved in
ways a company can use budgeting for PR
main obstacles in planning
active public
outcomes of a program
17. Give focus/direction - provide guidance/motivation - spell out the outcome criteria to be evaluated
tactics
tips to writing a Program Outcome
places where one could obtain secondary research
problem statement
18. Predicting or establishing a desired future goal state - determining what forces will help or hinder movement toward te goal - and formulating a plan for achieving the desired state
strategic thinking
media Gatekeepers
secondary research
western media
19. MBO emphasizes goals and objectives
Management by objectives
formative evaluation
What to do
14%
20. History of the situation - study of who is involved/affected/gathering information about stakeholders
uncontrolled media
media Gatekeepers
external factors of a situation analysis?
stages of crisis management
21. Media over which you have no direct role in decisions about media content
components of the SWOT analysis
communication audit?
tips to writing a Program Outcome
uncontrolled media
22. Reuters (based in London)
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23. Secondary analysis - content analysis (whats in the media) and surveys
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24. Audience reach - Placement - Prominence - Share of Voice - Message Analysis - Visuals
ways to analyze media coverage
situation analysis
media Gatekeepers
external factors of a situation analysis?
25. Original research
main obstacles in planning
primary research
Management by Objectives and Results
steps to creating an evaluation program at your organization
26. They read newspapers to receive advice and guidance for forming and validating an opinion
tips to writing a Program Outcome
possible responses to crises
guidelines for Good Media Relations
opinion maker newspaper reader
27. What percentage of a PR campaign SHOULD be used for research??
weakness and threats strategies
mailed surveys
additional questions that must be answered through research
10%
28. ualitative and Quantitative research
formal research
additional questions that must be answered through research
advertising
tactics
29. Evaluation done after the program has finished-- 'how did we do?'
summative evaluation
communist media
budgeting tips
radio
30. A concise desciption of the situation
summative evaluation
problem statement
tread-panel surveys
The PR practitioners
31. Immediate - like natural disasters or death - Emerging - like sexual harrassment or crime - and Sustained - rumors or down-sizing - scandals
places where one could obtain secondary research
steps to creating an evaluation program at your organization
SMART decisions
types of crises
32. Number of people who attend to messages and attend events--measured by Readership - listenership - and viewership
80%
qualitative research methods
attentive audience
additional questions that must be answered through research
33. Their level of involvement is very low - they dont have any impact in the org. and vice versa
examples of crises
nonpublic
problem definition
guidelines for working with medi
34. With uncontrolled media these people control if it is reported/what - when how - etc?
guidelines on giving the media the news they want
steps to creating an evaluation program at your organization
problem definition
media Gatekeepers
35. What percentage of crises are 'smoldering?' (building over time)
revolutionary media
opinion maker newspaper reader
78%
advertising
36. The process of receiving - constructing meaning from - and responding to messages - Effective PR starts with this
What to do
weakness and threats strategies
stages of crisis management
listening
37. The media are subordinate to the state - which controls the press and restricts coverage. Example: Iraq under Hussein
authoritarian International media
nonpublic
cross sectional surveys
media Gatekeepers
38. Hesitation - Obfuscation - Retaliation - Being Ambiguous - To be Pompous - Confrontation - and Litigations
developmental media
common mistakes in handling crises
instrumental newspaper reader
guidelines for Good Media Relations
39. Defining the Problem (Or Opportunity) - Planning and Programming - Taking Action and Communication - and Evaluating the program
pleasure newspaper reader
Management by Objectives and Results
embargoed news
components of the circular PR Management Process
40. They read for varied reasons that don't belong in any other category
western media
10%
scanner newspaper reader
guidelines for writing a program objective
41. Calculates how much money an org would have to pay to secure the same amount of space/time in the media as paid advertising
AVE (Advertising value equivalency)
80%
summative evaluation
latent public
42. Define your objectives/mission - Define audience/what motivated them - Define metrics/critera to use - Compare yourself with the competition - Pick your measurement tool - Analyze results and make this a regular occurence
uncontrolled media
steps to creating an evaluation program at your organization
ways a company can use budgeting for PR
advertising
43. Timeliness - Impact - Proximity - Unusualness - Conflict/Controversy (TIPUC)
steps to creating an evaluation program at your organization
components of the SWOT analysis
problem definition
newsworthy event criteria
44. Talk from the viewpoint of the publics interest - make the news easy to read - do not make a comment you don't want quoted - state the most important facts at the start - do not argue or lose your cool - you may rephrase a question you do not like -
types of crises
types of surveys
guidelines for working with medi
western media
45. PR now tells an org how to say - what to say and...
cross sectional surveys
What to do
publice service announcement
external factors of a situation analysis?
46. RACE AND ROPE Research - Action - Communication - Evaluation AND Research - Objectives - Programming - Evaluation
advantages of getting a story in print
the PR process
steps to creating an evaluation program at your organization
latent public
47. What financially supports cable television?
problem statement
situation Analysis( Internal and External)
quantitative research methods
advertising
48. What questions do we ask? What is involved/affected? What positive and negative forces are operating?
revolutionary media
situation Analysis( Internal and External)
80%
newsworthy event criteria
49. Knowledge outcome - Predisposition (Opinion/attitude) outcome - and behavioral outcome
methods to measure TV/radio audiences
colors associated with different crises
outcomes of a program
scanner newspaper reader
50. The process of identifying who is involved and affected by the situation
world's largest international news agency
guidelines on giving the media the news they want
stakeholder analysis?
results of long-range planning