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Test your basic knowledge |
Public Relations: PR Basics
Start Test
Study First
Subject
:
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Timeliness - Impact - Proximity - Unusualness - Conflict/Controversy (TIPUC)
tactics
opinion maker newspaper reader
steps to creating an evaluation program at your organization
newsworthy event criteria
2. Denial - Excuse - Justfication - Corrective Action - Apology (but with no change of action)
places where one could obtain secondary research
communist media
possible responses to crises
situation Analysis( Internal and External)
3. They read to get information they think will be useful in daily living
PR efficiency
instrumental newspaper reader
formative evaluation
forms of analysis used when informal methods of research aren't enough
4. When a company uses AVE's to save money and look more credible
78%
multiplier effect
What to do
instrumental newspaper reader
5. The process of identifying who is involved and affected by the situation
stakeholder analysis?
tactics
situation Analysis( Internal and External)
summative evaluation
6. Uses printed word - spoken word - pictures in motion - color - animation - and sound effects...the most powerful medium
things that define stakeholders
putting news on a wire or syndicate
television
interactive communication (all about building and maintaining relationships with the public)
7. What percentage of crises are 'smoldering?' (building over time)
Management by Objectives and Results
Examples of traditional media
possible responses to crises
78%
8. You have a say in what is said - how it is said - when it is said and to some extent to whom it is said
active public
controlled media
steps to creating an evaluation program at your organization
advertising
9. What questions do we ask? What is involved/affected? What positive and negative forces are operating?
world's largest international news agency
situation Analysis( Internal and External)
guidelines for handling a PR crises
embargoed news
10. MOR
embargoed news
big wires in the U.S
forms of analysis used when informal methods of research aren't enough
Management by Objectives and Results
11. How much money/time did it take to reach those goals
PR efficiency
putting news on a wire or syndicate
qualitative research methods
guidelines to writing useful problem statements
12. The process of receiving - constructing meaning from - and responding to messages - Effective PR starts with this
listening
guidelines for working with medi
putting news on a wire or syndicate
kinds of Informal/Explorative research?
13. On-going evaluation in-progress during the program-- 'How are we doing?'
weakness and threats strategies
external factors of a situation analysis?
formative evaluation
radio
14. Evening TV news - major network news - local newspaper
putting news on a wire or syndicate
weakness and threats strategies
secondary research
Examples of traditional media
15. Reach older demographics - opinion leaders tend to read the newspaper - impressive breadth in audience - has a large impact on public issues
western media
What to do
television
advantages of getting a story in print
16. When people communicate and organize to do something about the situation they are involved in
tips to writing a Program Outcome
places where one could obtain secondary research
10%
active public
17. Geographics - Demographics - Lifestyle/Pyshcological - Covert Power - Position - Reputation - Membership - Role in decsions - Communication behavior
AVE (Advertising value equivalency)
things that define stakeholders
mailed surveys
western media
18. Strengths (internal) Weaknesses (Internal) Opportunities (external) and Threats (external)
components of the SWOT analysis
revolutionary media
weakness and threats strategies
stages of crisis management
19. _____ has the advantage of interactive conversation with its publics - and it has a personal appeal becuase it is the spoken word
78%
radio
newsworthy event criteria
ways a company can use budgeting for PR
20. Integrated program with definite plans towards goals - increased management participation - emphasis thats positive - not defensive - and careful deliberation when making choices
attentive audience
results of long-range planning
steps to creating an evaluation program at your organization
SMART decisions
21. They make decisions to either minimize negative forces or maximize positive forces - that is always their focus
radio
force field analysis
steps to creating an evaluation program at your organization
tread-panel surveys
22. AP (Associated Press) and The United Press International
Management by objectives
big wires in the U.S
methods to measure TV/radio audiences
things that define stakeholders
23. Specific activties that relate to strategies - have direct action - result from strategies
Management by objectives
nonpublic
strengths and threats strategies
tactics
24. Whether or not your reached your goals
ego-booster newspaper reader
cross sectional surveys
big wires in the U.S
PR effectivness
25. The key for public relations is that the new technology promotes what?
mailed surveys
communication audit?
strengths and opportunities strategies
interactive communication (all about building and maintaining relationships with the public)
26. Any announcement that promotes programs and services of the government and voluntary agencies--no payment is made to the station for broadcasting it
examples of crises
Management by Objectives and Results
results of long-range planning
publice service announcement
27. Media is relatively free - as long as it supports national goals and heads toward development Example: India
80%
developmental media
SMART decisions
the PR process
28. The media are subordinate to the state - which controls the press and restricts coverage. Example: Iraq under Hussein
media Gatekeepers
budgeting tips
advertising
authoritarian International media
29. What's going on here and why? Methods include in depth interviewing - focus groups - ethnogrpahy
tactics
ways to analyze media coverage
media Gatekeepers
qualitative research methods
30. Yellow = current crises - Green = emerging crises - Brown = old crises
instrumental newspaper reader
colors associated with different crises
potential audience
world's largest international news agency
31. Conducted to measure one single point in time
strengths and threats strategies
cross sectional surveys
situation Analysis( Internal and External)
ways to analyze media coverage
32. Defining the Problem (Or Opportunity) - Planning and Programming - Taking Action and Communication - and Evaluating the program
to build a relationship with the media
components of the circular PR Management Process
summative evaluation
outcomes of a program
33. Immediate - like natural disasters or death - Emerging - like sexual harrassment or crime - and Sustained - rumors or down-sizing - scandals
guidelines for handling a PR crises
external factors of a situation analysis?
types of crises
14%
34. They read because they see it as a source of enjoyment and a habit
pleasure newspaper reader
revolutionary media
ways to analyze media coverage
80%
35. Use present tense - describe situation in measurable terms - do not imply solution or blame for problem - Step 1: Define the Problem. What question do we ask? What is happening now?
controlled media
formative evaluation
guidelines to writing useful problem statements
developmental media
36. An information line during a crisis - has 2 parts: one that deals directly with the public - one that obtains the information - and needs to be credible before crisis
nonpublic
putting news on a wire or syndicate
information center
examples of crises
37. Reuters (based in London)
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38. Number of people who attend to messages and attend events--measured by Readership - listenership - and viewership
attentive audience
world's largest international news agency
stages of crisis management
78%
39. They read for varied reasons that don't belong in any other category
stages of crisis management
multiplier effect
scanner newspaper reader
problem definition
40. Number of people exposed to your program messages
potential audience
ways a company can use budgeting for PR
force field analysis
formative evaluation
41. Know the cost of what you propose - base budget on goals and objectives - use a spreadsheet to manage costs
primary research
methods to measure TV/radio audiences
guidelines to writing useful problem statements
budgeting tips
42. Give focus/direction - provide guidance/motivation - spell out the outcome criteria to be evaluated
tips to writing a Program Outcome
nonpublic
types of crises
guidelines for working with medi
43. Practitioners speak in terms of publicity - but media wants...?
news
summative evaluation
latent public
places where one could obtain secondary research
44. Build on organizational strengths to take advantage of opportunities in the external environment
revolutionary media
stages of crisis management
guidelines for writing a program objective
strengths and opportunities strategies
45. MBO emphasizes goals and objectives
weaknesses and opportinities strategies
Management by objectives
main obstacles in planning
pleasure newspaper reader
46. Product recall - fatal accidents - natural disasters - sexual harrassment
research
summative evaluation
examples of crises
embargoed news
47. How much do people use information in the problem situation? What kinds of information do people seek? How do people use information? What predicts information use?
additional questions that must be answered through research
attentive audience
internal factors of a situation analysis
qualitative research methods
48. What percentage of crises are unexpected?
additional questions that must be answered through research
14%
colors associated with different crises
scanner newspaper reader
49. The State controls the media and requires it to promote only what they think Example: Media in China and Cuba
tread-panel surveys
internal factors of a situation analysis
communist media
Management by objectives
50. With uncontrolled media these people control if it is reported/what - when how - etc?
media Gatekeepers
78%
kinds of Informal/Explorative research?
interactive communication (all about building and maintaining relationships with the public)