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Test your basic knowledge |
Public Relations: PR Basics
Start Test
Study First
Subject
:
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Knowledge outcome - Predisposition (Opinion/attitude) outcome - and behavioral outcome
problem statement
listening
communication audit?
outcomes of a program
2. How much money/time did it take to reach those goals
additional questions that must be answered through research
information center
types of crises
PR efficiency
3. Define your objectives/mission - Define audience/what motivated them - Define metrics/critera to use - Compare yourself with the competition - Pick your measurement tool - Analyze results and make this a regular occurence
guidelines for Good Media Relations
steps to creating an evaluation program at your organization
budgeting tips
components of the SWOT analysis
4. The State controls the media and requires it to promote only what they think Example: Media in China and Cuba
communist media
ego-booster newspaper reader
publice service announcement
to build a relationship with the media
5. The key for public relations is that the new technology promotes what?
guidelines for Good Media Relations
scanner newspaper reader
interactive communication (all about building and maintaining relationships with the public)
ways a company can use budgeting for PR
6. In-person surveys - telephone surveys - self-administered surveys - mailed surveys
types of surveys
force field analysis
problem statement
controlled media
7. Number of people who attend to messages and attend events--measured by Readership - listenership - and viewership
AVE (Advertising value equivalency)
problem definition
attentive audience
strategic planning
8. Talk from the viewpoint of the publics interest - make the news easy to read - do not make a comment you don't want quoted - state the most important facts at the start - do not argue or lose your cool - you may rephrase a question you do not like -
guidelines for working with medi
attentive audience
things that define stakeholders
advantages of getting a story in print
9. Identify thinsg that can go wrong and become highly visible - assign priorities - draft questions answers and solutions - focus on what do to and what to say - and develop a strategy to contain and counteract (not react and respond)
aware public
guidelines for handling a PR crises
information center
cross sectional surveys
10. Secondary analysis - content analysis (whats in the media) and surveys
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11. Research that has already been conducted
secondary research
78%
reification
listening
12. Give focus/direction - provide guidance/motivation - spell out the outcome criteria to be evaluated
listening
radio
tips to writing a Program Outcome
western media
13. Failure of employers to include the PR practitioner in decisions - perception of PR as 'communication support' - absence of 'agreed-upon' objectives - inadequate time - frustrations and delays
strategic planning
main obstacles in planning
cross sectional surveys
AVE (Advertising value equivalency)
14. People who are unaware of their connections with others due to an issue
guidelines on giving the media the news they want
latent public
external factors of a situation analysis?
secondary research
15. Strengths (internal) Weaknesses (Internal) Opportunities (external) and Threats (external)
components of the SWOT analysis
types of surveys
uncontrolled media
television
16. Denial - Excuse - Justfication - Corrective Action - Apology (but with no change of action)
communication audit?
possible responses to crises
authoritarian International media
SMART decisions
17. What percentage of crises are unexpected?
14%
secondary research
additional questions that must be answered through research
situation analysis
18. Personal contacts - Key informants - community forums - advisory boards - monitor social media
weaknesses and opportinities strategies
additional questions that must be answered through research
kinds of Informal/Explorative research?
weakness and threats strategies
19. A collection of all that is known about the situation
instrumental newspaper reader
situation analysis
strategic planning
research
20. They read to get information they think will be useful in daily living
instrumental newspaper reader
guidelines for writing a program objective
latent public
controlled media
21. Media over which you have no direct role in decisions about media content
common mistakes in handling crises
uncontrolled media
strategic thinking
secondary research
22. They make decisions to either minimize negative forces or maximize positive forces - that is always their focus
force field analysis
potential audience
SMART decisions
instrumental newspaper reader
23. How much do people use information in the problem situation? What kinds of information do people seek? How do people use information? What predicts information use?
additional questions that must be answered through research
communication audit?
components of the circular PR Management Process
SMART decisions
24. Uses printed word - spoken word - pictures in motion - color - animation - and sound effects...the most powerful medium
14%
putting news on a wire or syndicate
latent public
television
25. When people communicate and organize to do something about the situation they are involved in
active public
information center
additional questions that must be answered through research
Examples of traditional media
26. Defining the Problem (Or Opportunity) - Planning and Programming - Taking Action and Communication - and Evaluating the program
embargoed news
problem statement
components of the circular PR Management Process
formal research
27. Information must be newsworthy - It must be up to the standards of that media - Must be a timely report of the issue - Must be the right definition of news (you would need to research that company/organization)
weakness and threats strategies
budgeting tips
guidelines on giving the media the news they want
tips to writing a Program Outcome
28. What's going on here and why? Methods include in depth interviewing - focus groups - ethnogrpahy
qualitative research methods
quantitative research methods
putting news on a wire or syndicate
information center
29. What percentage of a PR campaign SHOULD be used for research??
10%
14%
stages of crisis management
problem definition
30. They read newspapers to receive advice and guidance for forming and validating an opinion
opinion maker newspaper reader
ego-booster newspaper reader
components of a budget
uncontrolled media
31. Media that tried to push against restrictions made by the State. Examples: undercover websites in China that get shut down
budgeting tips
strategic thinking
revolutionary media
14%
32. Attempt to minimize both organizational weaknesses and external threats
weakness and threats strategies
scanner newspaper reader
embargoed news
potential audience
33. Use present tense - describe situation in measurable terms - do not imply solution or blame for problem - Step 1: Define the Problem. What question do we ask? What is happening now?
guidelines to writing useful problem statements
Management by Objectives and Results
stages of crisis management
Management by objectives
34. Libraries - databases - Internet - Publications - websites - etcs.
summative evaluation
places where one could obtain secondary research
14%
results of long-range planning
35. News media are free to report on whatever they wish - as long as they balance it with social responsibility Example: America
television
the PR process
nonpublic
western media
36. Immediate - like natural disasters or death - Emerging - like sexual harrassment or crime - and Sustained - rumors or down-sizing - scandals
types of crises
AVE (Advertising value equivalency)
formative evaluation
main obstacles in planning
37. Evaluation done after the program has finished-- 'how did we do?'
The PR practitioners
methods to measure TV/radio audiences
Management by Objectives and Results
summative evaluation
38. Audience reach - Placement - Prominence - Share of Voice - Message Analysis - Visuals
cross sectional surveys
the PR process
problem definition
ways to analyze media coverage
39. People who recognize that they are involved but have not communicated it
formative evaluation
aware public
guidelines for working with medi
pleasure newspaper reader
40. They read for varied reasons that don't belong in any other category
guidelines for handling a PR crises
scanner newspaper reader
strategic thinking
publice service announcement
41. They read to enhance their self-image and status with others
multiplier effect
ego-booster newspaper reader
controlled media
television
42. What aspect of PR undergirds every step of the process?
research
potential audience
quantitative research methods
formal research
43. What percentage of crises are 'smoldering?' (building over time)
things that define stakeholders
qualitative research methods
78%
radio
44. Diary - meter - people-meter - and telephone interview
summative evaluation
methods to measure TV/radio audiences
10%
opinion maker newspaper reader
45. Integrated program with definite plans towards goals - increased management participation - emphasis thats positive - not defensive - and careful deliberation when making choices
main obstacles in planning
results of long-range planning
tread-panel surveys
secondary research
46. Geographics - Demographics - Lifestyle/Pyshcological - Covert Power - Position - Reputation - Membership - Role in decsions - Communication behavior
What to do
things that define stakeholders
ways a company can use budgeting for PR
force field analysis
47. Total income or funds available - competitive necessity - Task or goal driven (least preferable) - Profit
ways a company can use budgeting for PR
research
qualitative research methods
formal research
48. Treating an abstraction as if it exists as a concrete material entity
strengths and threats strategies
reification
developmental media
examples of crises
49. You have a say in what is said - how it is said - when it is said and to some extent to whom it is said
ego-booster newspaper reader
big wires in the U.S
advantages of getting a story in print
controlled media
50. On-going evaluation in-progress during the program-- 'How are we doing?'
guidelines for working with medi
qualitative research methods
formative evaluation
14%