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Test your basic knowledge |
Public Relations: PR Basics
Start Test
Study First
Subject
:
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Attempt to minimize both organizational weaknesses and external threats
listening
types of crises
weakness and threats strategies
world's largest international news agency
2. It ensures that the message will be transmitted immediately to a wide spread audience - very influential
world's largest international news agency
14%
putting news on a wire or syndicate
PR efficiency
3. A concise desciption of the situation
problem statement
budgeting tips
problem definition
stakeholder analysis?
4. How much do people use information in the problem situation? What kinds of information do people seek? How do people use information? What predicts information use?
components of the circular PR Management Process
newsworthy event criteria
budgeting tips
additional questions that must be answered through research
5. Policies - procedures - and actions related to the problem
guidelines on giving the media the news they want
strategic planning
aware public
internal factors of a situation analysis
6. Treating an abstraction as if it exists as a concrete material entity
advantages of getting a story in print
formative evaluation
guidelines to writing useful problem statements
reification
7. They read newspapers to receive advice and guidance for forming and validating an opinion
opinion maker newspaper reader
internal factors of a situation analysis
PR effectivness
things that define stakeholders
8. Define your objectives/mission - Define audience/what motivated them - Define metrics/critera to use - Compare yourself with the competition - Pick your measurement tool - Analyze results and make this a regular occurence
steps to creating an evaluation program at your organization
information center
Management by objectives
advertising
9. Information must be newsworthy - It must be up to the standards of that media - Must be a timely report of the issue - Must be the right definition of news (you would need to research that company/organization)
opinion maker newspaper reader
budgeting tips
guidelines on giving the media the news they want
strategic thinking
10. They save time/money - they don't have a bias - it is convenient BUT they have no control over who responds - low responses - may not be an accurate sample population
mailed surveys
78%
strategic thinking
developmental media
11. Starts with someone making a value judgement that something is wrong - could be wrong - or could be better
the PR process
advantages of getting a story in print
problem definition
newsworthy event criteria
12. Predicting or establishing a desired future goal state - determining what forces will help or hinder movement toward te goal - and formulating a plan for achieving the desired state
strategic thinking
problem definition
What to do
components of the circular PR Management Process
13. Media is relatively free - as long as it supports national goals and heads toward development Example: India
primary research
78%
guidelines for Good Media Relations
developmental media
14. Conducted over a long period of time
nonpublic
secondary research
78%
tread-panel surveys
15. Immediate - like natural disasters or death - Emerging - like sexual harrassment or crime - and Sustained - rumors or down-sizing - scandals
communication audit?
examples of crises
formative evaluation
types of crises
16. Media over which you have no direct role in decisions about media content
communication audit?
uncontrolled media
summative evaluation
situation Analysis( Internal and External)
17. Information shared with journalists who are not to share it on a wide scale until given permission
newsworthy event criteria
embargoed news
instrumental newspaper reader
types of crises
18. What questions do we ask? What is involved/affected? What positive and negative forces are operating?
situation Analysis( Internal and External)
uncontrolled media
radio
newsworthy event criteria
19. Specific activties that relate to strategies - have direct action - result from strategies
situation analysis
authoritarian International media
the PR process
tactics
20. What aspect of PR undergirds every step of the process?
guidelines for working with medi
additional questions that must be answered through research
research
PR efficiency
21. Practitioners speak in terms of publicity - but media wants...?
What to do
forms of analysis used when informal methods of research aren't enough
methods to measure TV/radio audiences
news
22. MOR
types of crises
communist media
qualitative research methods
Management by Objectives and Results
23. Integrated program with definite plans towards goals - increased management participation - emphasis thats positive - not defensive - and careful deliberation when making choices
results of long-range planning
14%
instrumental newspaper reader
external factors of a situation analysis?
24. The State controls the media and requires it to promote only what they think Example: Media in China and Cuba
authoritarian International media
big wires in the U.S
colors associated with different crises
communist media
25. Research that has already been conducted
secondary research
aware public
embargoed news
The PR practitioners
26. Know the cost of what you propose - base budget on goals and objectives - use a spreadsheet to manage costs
revolutionary media
types of surveys
situation analysis
budgeting tips
27. Media that tried to push against restrictions made by the State. Examples: undercover websites in China that get shut down
authoritarian International media
revolutionary media
instrumental newspaper reader
research
28. Secondary analysis - content analysis (whats in the media) and surveys
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29. Number of people exposed to your program messages
news
advantages of getting a story in print
types of crises
potential audience
30. Number of people who attend to messages and attend events--measured by Readership - listenership - and viewership
components of the SWOT analysis
ways a company can use budgeting for PR
AVE (Advertising value equivalency)
attentive audience
31. On-going evaluation in-progress during the program-- 'How are we doing?'
publice service announcement
formative evaluation
quantitative research methods
opinion maker newspaper reader
32. With uncontrolled media these people control if it is reported/what - when how - etc?
guidelines on giving the media the news they want
internal factors of a situation analysis
media Gatekeepers
PR efficiency
33. Strengths (internal) Weaknesses (Internal) Opportunities (external) and Threats (external)
advertising
aware public
guidelines for Good Media Relations
components of the SWOT analysis
34. Defining the Problem (Or Opportunity) - Planning and Programming - Taking Action and Communication - and Evaluating the program
guidelines for handling a PR crises
interactive communication (all about building and maintaining relationships with the public)
components of the circular PR Management Process
embargoed news
35. Talk from the viewpoint of the publics interest - make the news easy to read - do not make a comment you don't want quoted - state the most important facts at the start - do not argue or lose your cool - you may rephrase a question you do not like -
guidelines for working with medi
media Gatekeepers
ways to analyze media coverage
Examples of traditional media
36. Hesitation - Obfuscation - Retaliation - Being Ambiguous - To be Pompous - Confrontation - and Litigations
common mistakes in handling crises
14%
qualitative research methods
television
37. _____ has the advantage of interactive conversation with its publics - and it has a personal appeal becuase it is the spoken word
multiplier effect
television
radio
research
38. Identify thinsg that can go wrong and become highly visible - assign priorities - draft questions answers and solutions - focus on what do to and what to say - and develop a strategy to contain and counteract (not react and respond)
guidelines for handling a PR crises
stages of crisis management
steps to creating an evaluation program at your organization
weaknesses and opportinities strategies
39. When a company uses AVE's to save money and look more credible
communist media
putting news on a wire or syndicate
multiplier effect
communication audit?
40. Shoot squarely (be honest) - Give Service (give them what they want) - Do not beg for a story - Do not ask for 'kills' (suppressing a story) - Do not Flood the media (stick to what is news only)
80%
putting news on a wire or syndicate
big wires in the U.S
guidelines for Good Media Relations
41. Knowledge outcome - Predisposition (Opinion/attitude) outcome - and behavioral outcome
components of a budget
examples of crises
advertising
outcomes of a program
42. They read to get information they think will be useful in daily living
potential audience
instrumental newspaper reader
big wires in the U.S
tread-panel surveys
43. Any announcement that promotes programs and services of the government and voluntary agencies--no payment is made to the station for broadcasting it
kinds of Informal/Explorative research?
publice service announcement
strategic planning
guidelines for working with medi
44. Attempt to minimize organizational weaknesses by taking advantages of external opportunities
publice service announcement
tips to writing a Program Outcome
weaknesses and opportinities strategies
things that define stakeholders
45. The process of identifying who is involved and affected by the situation
stakeholder analysis?
nonpublic
primary research
possible responses to crises
46. Yellow = current crises - Green = emerging crises - Brown = old crises
components of a budget
colors associated with different crises
to build a relationship with the media
communication audit?
47. RACE AND ROPE Research - Action - Communication - Evaluation AND Research - Objectives - Programming - Evaluation
cross sectional surveys
pleasure newspaper reader
the PR process
weakness and threats strategies
48. Use present tense - describe situation in measurable terms - do not imply solution or blame for problem - Step 1: Define the Problem. What question do we ask? What is happening now?
guidelines to writing useful problem statements
Examples of traditional media
big wires in the U.S
types of surveys
49. Whose job is it to educate and train executives to deal with the press?
colors associated with different crises
scanner newspaper reader
summative evaluation
The PR practitioners
50. Specific - measurable - achievable - realistic - and time-bound decisions
types of crises
budgeting tips
primary research
SMART decisions