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Test your basic knowledge |
Public Relations: PR Basics
Start Test
Study First
Subject
:
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. They read for varied reasons that don't belong in any other category
scanner newspaper reader
AVE (Advertising value equivalency)
primary research
developmental media
2. A concise desciption of the situation
radio
problem statement
publice service announcement
formative evaluation
3. Hesitation - Obfuscation - Retaliation - Being Ambiguous - To be Pompous - Confrontation - and Litigations
common mistakes in handling crises
reification
weakness and threats strategies
strategic planning
4. Use present tense - describe situation in measurable terms - do not imply solution or blame for problem - Step 1: Define the Problem. What question do we ask? What is happening now?
guidelines for Good Media Relations
guidelines to writing useful problem statements
potential audience
PR efficiency
5. Denial - Excuse - Justfication - Corrective Action - Apology (but with no change of action)
examples of crises
communist media
mailed surveys
possible responses to crises
6. Timeliness - Impact - Proximity - Unusualness - Conflict/Controversy (TIPUC)
things that define stakeholders
primary research
newsworthy event criteria
common mistakes in handling crises
7. Reach older demographics - opinion leaders tend to read the newspaper - impressive breadth in audience - has a large impact on public issues
advantages of getting a story in print
big wires in the U.S
forms of analysis used when informal methods of research aren't enough
controlled media
8. Defining the Problem (Or Opportunity) - Planning and Programming - Taking Action and Communication - and Evaluating the program
components of the circular PR Management Process
AVE (Advertising value equivalency)
radio
formative evaluation
9. Number of people exposed to your program messages
forms of analysis used when informal methods of research aren't enough
tips to writing a Program Outcome
potential audience
80%
10. Conducted over a long period of time
tread-panel surveys
outcomes of a program
scanner newspaper reader
methods to measure TV/radio audiences
11. Libraries - databases - Internet - Publications - websites - etcs.
places where one could obtain secondary research
What to do
the PR process
AVE (Advertising value equivalency)
12. Attempt to minimize organizational weaknesses by taking advantages of external opportunities
ego-booster newspaper reader
weaknesses and opportinities strategies
secondary research
possible responses to crises
13. Attempt to minimize both organizational weaknesses and external threats
methods to measure TV/radio audiences
tread-panel surveys
putting news on a wire or syndicate
weakness and threats strategies
14. They save time/money - they don't have a bias - it is convenient BUT they have no control over who responds - low responses - may not be an accurate sample population
communication audit?
mailed surveys
strengths and opportunities strategies
situation analysis
15. In-person surveys - telephone surveys - self-administered surveys - mailed surveys
weaknesses and opportinities strategies
active public
types of surveys
primary research
16. They read to enhance their self-image and status with others
nonpublic
controlled media
guidelines for working with medi
ego-booster newspaper reader
17. Get to know the reporters and editors - understand the constraints under which they operate - and build trust with them--every interaction counts
stakeholder analysis?
14%
Examples of traditional media
to build a relationship with the media
18. MOR
additional questions that must be answered through research
Management by Objectives and Results
guidelines for Good Media Relations
guidelines for writing a program objective
19. Policies - procedures - and actions related to the problem
80%
newsworthy event criteria
internal factors of a situation analysis
ways a company can use budgeting for PR
20. History of the situation - study of who is involved/affected/gathering information about stakeholders
radio
components of the SWOT analysis
active public
external factors of a situation analysis?
21. Total income or funds available - competitive necessity - Task or goal driven (least preferable) - Profit
ways a company can use budgeting for PR
strategic planning
big wires in the U.S
to build a relationship with the media
22. RACE AND ROPE Research - Action - Communication - Evaluation AND Research - Objectives - Programming - Evaluation
summative evaluation
the PR process
television
tips to writing a Program Outcome
23. _____ has the advantage of interactive conversation with its publics - and it has a personal appeal becuase it is the spoken word
weaknesses and opportinities strategies
outcomes of a program
reification
radio
24. Whose job is it to educate and train executives to deal with the press?
The PR practitioners
ego-booster newspaper reader
television
authoritarian International media
25. Talk from the viewpoint of the publics interest - make the news easy to read - do not make a comment you don't want quoted - state the most important facts at the start - do not argue or lose your cool - you may rephrase a question you do not like -
guidelines for working with medi
steps to creating an evaluation program at your organization
places where one could obtain secondary research
ways a company can use budgeting for PR
26. People who recognize that they are involved but have not communicated it
listening
potential audience
aware public
opinion maker newspaper reader
27. Secondary analysis - content analysis (whats in the media) and surveys
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28. A collection of all that is known about the situation
stages of crisis management
formative evaluation
instrumental newspaper reader
situation analysis
29. The process of receiving - constructing meaning from - and responding to messages - Effective PR starts with this
outcomes of a program
14%
listening
methods to measure TV/radio audiences
30. When people communicate and organize to do something about the situation they are involved in
Management by Objectives and Results
research
guidelines on giving the media the news they want
active public
31. Personal contacts - Key informants - community forums - advisory boards - monitor social media
internal factors of a situation analysis
communist media
SMART decisions
kinds of Informal/Explorative research?
32. Uses printed word - spoken word - pictures in motion - color - animation - and sound effects...the most powerful medium
problem definition
putting news on a wire or syndicate
television
media Gatekeepers
33. You have a say in what is said - how it is said - when it is said and to some extent to whom it is said
controlled media
PR effectivness
Management by Objectives and Results
78%
34. People who are unaware of their connections with others due to an issue
latent public
active public
mailed surveys
components of a budget
35. They read because they see it as a source of enjoyment and a habit
pleasure newspaper reader
components of the SWOT analysis
methods to measure TV/radio audiences
types of crises
36. Making decisions about program goals and objectives - identifying key publics - setting policies or rules to guide selection of strategies - and determining those strategies
The PR practitioners
What to do
AVE (Advertising value equivalency)
strategic planning
37. Knowledge outcome - Predisposition (Opinion/attitude) outcome - and behavioral outcome
outcomes of a program
stakeholder analysis?
multiplier effect
things that define stakeholders
38. Conducted to measure one single point in time
guidelines for working with medi
nonpublic
cross sectional surveys
guidelines for writing a program objective
39. Identify thinsg that can go wrong and become highly visible - assign priorities - draft questions answers and solutions - focus on what do to and what to say - and develop a strategy to contain and counteract (not react and respond)
ways a company can use budgeting for PR
guidelines for handling a PR crises
stages of crisis management
problem definition
40. The process of identifying who is involved and affected by the situation
common mistakes in handling crises
stakeholder analysis?
advertising
primary research
41. They make decisions to either minimize negative forces or maximize positive forces - that is always their focus
AVE (Advertising value equivalency)
western media
force field analysis
developmental media
42. How much money/time did it take to reach those goals
components of the SWOT analysis
additional questions that must be answered through research
examples of crises
PR efficiency
43. Documentation of an organizations efforts for the purpose of understanding how it communicates with its publics
communication audit?
authoritarian International media
14%
instrumental newspaper reader
44. What's going on here and why? Methods include in depth interviewing - focus groups - ethnogrpahy
communist media
formative evaluation
qualitative research methods
things that define stakeholders
45. Their level of involvement is very low - they dont have any impact in the org. and vice versa
types of surveys
The PR practitioners
nonpublic
guidelines for Good Media Relations
46. Information must be newsworthy - It must be up to the standards of that media - Must be a timely report of the issue - Must be the right definition of news (you would need to research that company/organization)
strategic planning
guidelines on giving the media the news they want
examples of crises
possible responses to crises
47. What percentage of crises are 'smoldering?' (building over time)
advertising
radio
78%
ways a company can use budgeting for PR
48. Failure of employers to include the PR practitioner in decisions - perception of PR as 'communication support' - absence of 'agreed-upon' objectives - inadequate time - frustrations and delays
formative evaluation
qualitative research methods
main obstacles in planning
publice service announcement
49. Specific activties that relate to strategies - have direct action - result from strategies
reification
quantitative research methods
tactics
tips to writing a Program Outcome
50. Best for counting - predicting and analyzing. Methods include content analysis and survey research
pleasure newspaper reader
quantitative research methods
latent public
components of a budget