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Test your basic knowledge |
Public Relations: PR Basics
Start Test
Study First
Subject
:
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Immediate - like natural disasters or death - Emerging - like sexual harrassment or crime - and Sustained - rumors or down-sizing - scandals
types of crises
guidelines to writing useful problem statements
newsworthy event criteria
places where one could obtain secondary research
2. Know the cost of what you propose - base budget on goals and objectives - use a spreadsheet to manage costs
instrumental newspaper reader
budgeting tips
communist media
What to do
3. They save time/money - they don't have a bias - it is convenient BUT they have no control over who responds - low responses - may not be an accurate sample population
instrumental newspaper reader
components of the circular PR Management Process
weaknesses and opportinities strategies
mailed surveys
4. What percent of media relations is Preparation?
80%
internal factors of a situation analysis
the PR process
western media
5. With uncontrolled media these people control if it is reported/what - when how - etc?
components of the SWOT analysis
embargoed news
media Gatekeepers
strategic thinking
6. The media are subordinate to the state - which controls the press and restricts coverage. Example: Iraq under Hussein
multiplier effect
authoritarian International media
PR efficiency
ways a company can use budgeting for PR
7. Failure of employers to include the PR practitioner in decisions - perception of PR as 'communication support' - absence of 'agreed-upon' objectives - inadequate time - frustrations and delays
putting news on a wire or syndicate
main obstacles in planning
80%
PR efficiency
8. What aspect of PR undergirds every step of the process?
Management by objectives
developmental media
research
strategic planning
9. In-person surveys - telephone surveys - self-administered surveys - mailed surveys
guidelines to writing useful problem statements
types of surveys
formal research
ego-booster newspaper reader
10. How much do people use information in the problem situation? What kinds of information do people seek? How do people use information? What predicts information use?
nonpublic
additional questions that must be answered through research
guidelines for working with medi
multiplier effect
11. Media that tried to push against restrictions made by the State. Examples: undercover websites in China that get shut down
revolutionary media
information center
interactive communication (all about building and maintaining relationships with the public)
newsworthy event criteria
12. Research that has already been conducted
14%
tread-panel surveys
Examples of traditional media
secondary research
13. Media over which you have no direct role in decisions about media content
stakeholder analysis?
strategic thinking
uncontrolled media
stages of crisis management
14. Reach older demographics - opinion leaders tend to read the newspaper - impressive breadth in audience - has a large impact on public issues
common mistakes in handling crises
advantages of getting a story in print
publice service announcement
internal factors of a situation analysis
15. Shoot squarely (be honest) - Give Service (give them what they want) - Do not beg for a story - Do not ask for 'kills' (suppressing a story) - Do not Flood the media (stick to what is news only)
main obstacles in planning
Management by objectives
guidelines for Good Media Relations
guidelines on giving the media the news they want
16. News media are free to report on whatever they wish - as long as they balance it with social responsibility Example: America
results of long-range planning
situation analysis
western media
strengths and opportunities strategies
17. Evaluation done after the program has finished-- 'how did we do?'
common mistakes in handling crises
putting news on a wire or syndicate
summative evaluation
guidelines for writing a program objective
18. How much money/time did it take to reach those goals
10%
pleasure newspaper reader
additional questions that must be answered through research
PR efficiency
19. You have a say in what is said - how it is said - when it is said and to some extent to whom it is said
The PR practitioners
primary research
controlled media
SMART decisions
20. Hesitation - Obfuscation - Retaliation - Being Ambiguous - To be Pompous - Confrontation - and Litigations
the PR process
common mistakes in handling crises
publice service announcement
situation analysis
21. Number of people exposed to your program messages
multiplier effect
ego-booster newspaper reader
main obstacles in planning
potential audience
22. They read for varied reasons that don't belong in any other category
budgeting tips
common mistakes in handling crises
methods to measure TV/radio audiences
scanner newspaper reader
23. Diary - meter - people-meter - and telephone interview
methods to measure TV/radio audiences
to build a relationship with the media
results of long-range planning
external factors of a situation analysis?
24. Get to know the reporters and editors - understand the constraints under which they operate - and build trust with them--every interaction counts
common mistakes in handling crises
problem definition
PR effectivness
to build a relationship with the media
25. Predicting or establishing a desired future goal state - determining what forces will help or hinder movement toward te goal - and formulating a plan for achieving the desired state
world's largest international news agency
strategic thinking
western media
information center
26. Original research
controlled media
AVE (Advertising value equivalency)
primary research
weakness and threats strategies
27. ualitative and Quantitative research
formal research
research
problem statement
controlled media
28. Whether or not your reached your goals
PR effectivness
guidelines for Good Media Relations
examples of crises
revolutionary media
29. Any announcement that promotes programs and services of the government and voluntary agencies--no payment is made to the station for broadcasting it
publice service announcement
latent public
newsworthy event criteria
guidelines for handling a PR crises
30. Reuters (based in London)
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31. People who recognize that they are involved but have not communicated it
steps to creating an evaluation program at your organization
14%
aware public
tips to writing a Program Outcome
32. Media is relatively free - as long as it supports national goals and heads toward development Example: India
developmental media
reification
common mistakes in handling crises
world's largest international news agency
33. Policies - procedures - and actions related to the problem
formal research
summative evaluation
Examples of traditional media
internal factors of a situation analysis
34. Calculates how much money an org would have to pay to secure the same amount of space/time in the media as paid advertising
interactive communication (all about building and maintaining relationships with the public)
pleasure newspaper reader
AVE (Advertising value equivalency)
guidelines for working with medi
35. It ensures that the message will be transmitted immediately to a wide spread audience - very influential
possible responses to crises
guidelines for working with medi
research
putting news on a wire or syndicate
36. Use present tense - describe situation in measurable terms - do not imply solution or blame for problem - Step 1: Define the Problem. What question do we ask? What is happening now?
additional questions that must be answered through research
guidelines to writing useful problem statements
possible responses to crises
80%
37. They read to get information they think will be useful in daily living
instrumental newspaper reader
The PR practitioners
attentive audience
guidelines for writing a program objective
38. Attempt to minimize both organizational weaknesses and external threats
formative evaluation
television
tread-panel surveys
weakness and threats strategies
39. The State controls the media and requires it to promote only what they think Example: Media in China and Cuba
the PR process
weakness and threats strategies
western media
communist media
40. A collection of all that is known about the situation
latent public
78%
situation analysis
publice service announcement
41. The process of receiving - constructing meaning from - and responding to messages - Effective PR starts with this
components of the circular PR Management Process
listening
authoritarian International media
stages of crisis management
42. They read because they see it as a source of enjoyment and a habit
pleasure newspaper reader
problem definition
reification
AVE (Advertising value equivalency)
43. Starts with someone making a value judgement that something is wrong - could be wrong - or could be better
aware public
guidelines for working with medi
ways to analyze media coverage
problem definition
44. Making decisions about program goals and objectives - identifying key publics - setting policies or rules to guide selection of strategies - and determining those strategies
western media
secondary research
strengths and threats strategies
strategic planning
45. Geographics - Demographics - Lifestyle/Pyshcological - Covert Power - Position - Reputation - Membership - Role in decsions - Communication behavior
research
potential audience
things that define stakeholders
tips to writing a Program Outcome
46. Personal contacts - Key informants - community forums - advisory boards - monitor social media
forms of analysis used when informal methods of research aren't enough
strategic thinking
secondary research
kinds of Informal/Explorative research?
47. Conducted over a long period of time
radio
internal factors of a situation analysis
common mistakes in handling crises
tread-panel surveys
48. _____ has the advantage of interactive conversation with its publics - and it has a personal appeal becuase it is the spoken word
PR effectivness
radio
pleasure newspaper reader
places where one could obtain secondary research
49. Their level of involvement is very low - they dont have any impact in the org. and vice versa
PR efficiency
nonpublic
opinion maker newspaper reader
authoritarian International media
50. They read to enhance their self-image and status with others
quantitative research methods
ego-booster newspaper reader
The PR practitioners
nonpublic