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Test your basic knowledge |
Public Relations: PR Basics
Start Test
Study First
Subject
:
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. They read for varied reasons that don't belong in any other category
scanner newspaper reader
forms of analysis used when informal methods of research aren't enough
places where one could obtain secondary research
ways to analyze media coverage
2. Give focus/direction - provide guidance/motivation - spell out the outcome criteria to be evaluated
stakeholder analysis?
tips to writing a Program Outcome
The PR practitioners
outcomes of a program
3. Uses printed word - spoken word - pictures in motion - color - animation - and sound effects...the most powerful medium
embargoed news
television
mailed surveys
qualitative research methods
4. Build on organizational strengths to take advantage of opportunities in the external environment
stakeholder analysis?
instrumental newspaper reader
strengths and opportunities strategies
formal research
5. Reach older demographics - opinion leaders tend to read the newspaper - impressive breadth in audience - has a large impact on public issues
types of crises
advantages of getting a story in print
tread-panel surveys
forms of analysis used when informal methods of research aren't enough
6. Hesitation - Obfuscation - Retaliation - Being Ambiguous - To be Pompous - Confrontation - and Litigations
The PR practitioners
common mistakes in handling crises
attentive audience
cross sectional surveys
7. MBO emphasizes goals and objectives
Management by objectives
publice service announcement
putting news on a wire or syndicate
steps to creating an evaluation program at your organization
8. ualitative and Quantitative research
formal research
Management by objectives
pleasure newspaper reader
multiplier effect
9. They read newspapers to receive advice and guidance for forming and validating an opinion
10%
78%
weaknesses and opportinities strategies
opinion maker newspaper reader
10. Detection - Prevention/Preparation - Containment - Recovery - Learning
stages of crisis management
information center
10%
radio
11. Predicting or establishing a desired future goal state - determining what forces will help or hinder movement toward te goal - and formulating a plan for achieving the desired state
results of long-range planning
strategic thinking
force field analysis
guidelines for handling a PR crises
12. Specific activties that relate to strategies - have direct action - result from strategies
Examples of traditional media
qualitative research methods
tactics
the PR process
13. How much do people use information in the problem situation? What kinds of information do people seek? How do people use information? What predicts information use?
formative evaluation
ego-booster newspaper reader
additional questions that must be answered through research
tactics
14. Audience reach - Placement - Prominence - Share of Voice - Message Analysis - Visuals
ways to analyze media coverage
advantages of getting a story in print
outcomes of a program
14%
15. They save time/money - they don't have a bias - it is convenient BUT they have no control over who responds - low responses - may not be an accurate sample population
mailed surveys
internal factors of a situation analysis
AVE (Advertising value equivalency)
ways a company can use budgeting for PR
16. Total income or funds available - competitive necessity - Task or goal driven (least preferable) - Profit
western media
the PR process
ways a company can use budgeting for PR
kinds of Informal/Explorative research?
17. Secondary analysis - content analysis (whats in the media) and surveys
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18. What percentage of crises are unexpected?
communication audit?
television
results of long-range planning
14%
19. What questions do we ask? What is involved/affected? What positive and negative forces are operating?
situation Analysis( Internal and External)
radio
ways a company can use budgeting for PR
outcomes of a program
20. Yellow = current crises - Green = emerging crises - Brown = old crises
colors associated with different crises
tips to writing a Program Outcome
developmental media
components of the SWOT analysis
21. People who recognize that they are involved but have not communicated it
scanner newspaper reader
strengths and threats strategies
revolutionary media
aware public
22. Product recall - fatal accidents - natural disasters - sexual harrassment
examples of crises
formative evaluation
the PR process
listening
23. They read to get information they think will be useful in daily living
weakness and threats strategies
force field analysis
instrumental newspaper reader
10%
24. Failure of employers to include the PR practitioner in decisions - perception of PR as 'communication support' - absence of 'agreed-upon' objectives - inadequate time - frustrations and delays
types of crises
components of a budget
guidelines for writing a program objective
main obstacles in planning
25. RACE AND ROPE Research - Action - Communication - Evaluation AND Research - Objectives - Programming - Evaluation
the PR process
information center
components of a budget
tread-panel surveys
26. Define your objectives/mission - Define audience/what motivated them - Define metrics/critera to use - Compare yourself with the competition - Pick your measurement tool - Analyze results and make this a regular occurence
to build a relationship with the media
advantages of getting a story in print
steps to creating an evaluation program at your organization
force field analysis
27. News media are free to report on whatever they wish - as long as they balance it with social responsibility Example: America
western media
components of the SWOT analysis
possible responses to crises
attentive audience
28. Making decisions about program goals and objectives - identifying key publics - setting policies or rules to guide selection of strategies - and determining those strategies
strategic planning
opinion maker newspaper reader
types of surveys
reification
29. Any announcement that promotes programs and services of the government and voluntary agencies--no payment is made to the station for broadcasting it
to build a relationship with the media
mailed surveys
publice service announcement
listening
30. What percentage of crises are 'smoldering?' (building over time)
78%
problem statement
guidelines on giving the media the news they want
reification
31. The key for public relations is that the new technology promotes what?
colors associated with different crises
interactive communication (all about building and maintaining relationships with the public)
mailed surveys
nonpublic
32. Attempt to minimize both organizational weaknesses and external threats
weakness and threats strategies
mailed surveys
to build a relationship with the media
strengths and opportunities strategies
33. History of the situation - study of who is involved/affected/gathering information about stakeholders
external factors of a situation analysis?
television
common mistakes in handling crises
authoritarian International media
34. What aspect of PR undergirds every step of the process?
revolutionary media
situation Analysis( Internal and External)
research
attentive audience
35. A concise desciption of the situation
components of a budget
problem statement
to build a relationship with the media
force field analysis
36. Information must be newsworthy - It must be up to the standards of that media - Must be a timely report of the issue - Must be the right definition of news (you would need to research that company/organization)
guidelines on giving the media the news they want
strategic planning
PR efficiency
components of a budget
37. Calculates how much money an org would have to pay to secure the same amount of space/time in the media as paid advertising
formative evaluation
AVE (Advertising value equivalency)
Management by objectives
guidelines for handling a PR crises
38. An information line during a crisis - has 2 parts: one that deals directly with the public - one that obtains the information - and needs to be credible before crisis
secondary research
strategic planning
stakeholder analysis?
information center
39. Documentation of an organizations efforts for the purpose of understanding how it communicates with its publics
developmental media
communication audit?
aware public
to build a relationship with the media
40. Use present tense - describe situation in measurable terms - do not imply solution or blame for problem - Step 1: Define the Problem. What question do we ask? What is happening now?
news
media Gatekeepers
colors associated with different crises
guidelines to writing useful problem statements
41. Number of people who attend to messages and attend events--measured by Readership - listenership - and viewership
ego-booster newspaper reader
latent public
strategic planning
attentive audience
42. Geographics - Demographics - Lifestyle/Pyshcological - Covert Power - Position - Reputation - Membership - Role in decsions - Communication behavior
things that define stakeholders
communication audit?
potential audience
uncontrolled media
43. People who are unaware of their connections with others due to an issue
latent public
qualitative research methods
potential audience
research
44. What percentage of a PR campaign SHOULD be used for research??
10%
examples of crises
publice service announcement
guidelines for working with medi
45. Know the cost of what you propose - base budget on goals and objectives - use a spreadsheet to manage costs
research
tips to writing a Program Outcome
media Gatekeepers
budgeting tips
46. Practitioners speak in terms of publicity - but media wants...?
the PR process
research
strategic thinking
news
47. Start with 'To' then use an accomplishment verb - Specify a key outcome to be achieved - State the outcome in quantitative terms - Set a target date for acheiving - Put it in writing and refer to it often
situation Analysis( Internal and External)
results of long-range planning
guidelines for writing a program objective
AVE (Advertising value equivalency)
48. Research that has already been conducted
situation Analysis( Internal and External)
secondary research
14%
news
49. Shoot squarely (be honest) - Give Service (give them what they want) - Do not beg for a story - Do not ask for 'kills' (suppressing a story) - Do not Flood the media (stick to what is news only)
guidelines for Good Media Relations
tread-panel surveys
news
methods to measure TV/radio audiences
50. The process of receiving - constructing meaning from - and responding to messages - Effective PR starts with this
listening
world's largest international news agency
Management by Objectives and Results
tips to writing a Program Outcome