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Test your basic knowledge |
Public Relations: PR Basics
Start Test
Study First
Subject
:
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Audience reach - Placement - Prominence - Share of Voice - Message Analysis - Visuals
formal research
problem statement
the PR process
ways to analyze media coverage
2. Secondary analysis - content analysis (whats in the media) and surveys
3. They make decisions to either minimize negative forces or maximize positive forces - that is always their focus
media Gatekeepers
results of long-range planning
78%
force field analysis
4. Whether or not your reached your goals
PR effectivness
14%
secondary research
The PR practitioners
5. Defining the Problem (Or Opportunity) - Planning and Programming - Taking Action and Communication - and Evaluating the program
SMART decisions
interactive communication (all about building and maintaining relationships with the public)
things that define stakeholders
components of the circular PR Management Process
6. Denial - Excuse - Justfication - Corrective Action - Apology (but with no change of action)
instrumental newspaper reader
world's largest international news agency
possible responses to crises
stakeholder analysis?
7. In-person surveys - telephone surveys - self-administered surveys - mailed surveys
the PR process
types of surveys
guidelines to writing useful problem statements
putting news on a wire or syndicate
8. What percentage of a PR campaign SHOULD be used for research??
kinds of Informal/Explorative research?
components of the circular PR Management Process
strengths and threats strategies
10%
9. Total income or funds available - competitive necessity - Task or goal driven (least preferable) - Profit
14%
ways a company can use budgeting for PR
media Gatekeepers
external factors of a situation analysis?
10. Media that tried to push against restrictions made by the State. Examples: undercover websites in China that get shut down
revolutionary media
methods to measure TV/radio audiences
Management by Objectives and Results
results of long-range planning
11. Making decisions about program goals and objectives - identifying key publics - setting policies or rules to guide selection of strategies - and determining those strategies
problem definition
developmental media
strategic planning
tactics
12. Research that has already been conducted
situation analysis
secondary research
ways to analyze media coverage
opinion maker newspaper reader
13. Detection - Prevention/Preparation - Containment - Recovery - Learning
mailed surveys
uncontrolled media
guidelines on giving the media the news they want
stages of crisis management
14. The process of identifying who is involved and affected by the situation
information center
media Gatekeepers
things that define stakeholders
stakeholder analysis?
15. ualitative and Quantitative research
common mistakes in handling crises
strengths and opportunities strategies
formal research
qualitative research methods
16. Personal contacts - Key informants - community forums - advisory boards - monitor social media
to build a relationship with the media
strengths and threats strategies
What to do
kinds of Informal/Explorative research?
17. The key for public relations is that the new technology promotes what?
guidelines to writing useful problem statements
listening
common mistakes in handling crises
interactive communication (all about building and maintaining relationships with the public)
18. Hesitation - Obfuscation - Retaliation - Being Ambiguous - To be Pompous - Confrontation - and Litigations
multiplier effect
PR efficiency
common mistakes in handling crises
guidelines for working with medi
19. What financially supports cable television?
latent public
guidelines to writing useful problem statements
advertising
opinion maker newspaper reader
20. They read because they see it as a source of enjoyment and a habit
scanner newspaper reader
pleasure newspaper reader
78%
PR efficiency
21. Conducted to measure one single point in time
big wires in the U.S
communist media
cross sectional surveys
qualitative research methods
22. Conducted over a long period of time
guidelines to writing useful problem statements
PR effectivness
media Gatekeepers
tread-panel surveys
23. Build on organizational strengths to take advantage of opportunities in the external environment
situation Analysis( Internal and External)
colors associated with different crises
strengths and opportunities strategies
steps to creating an evaluation program at your organization
24. RACE AND ROPE Research - Action - Communication - Evaluation AND Research - Objectives - Programming - Evaluation
problem definition
world's largest international news agency
the PR process
80%
25. The State controls the media and requires it to promote only what they think Example: Media in China and Cuba
communist media
information center
advantages of getting a story in print
potential audience
26. History of the situation - study of who is involved/affected/gathering information about stakeholders
common mistakes in handling crises
ways to analyze media coverage
external factors of a situation analysis?
types of crises
27. Any announcement that promotes programs and services of the government and voluntary agencies--no payment is made to the station for broadcasting it
publice service announcement
guidelines for writing a program objective
potential audience
television
28. Start with 'To' then use an accomplishment verb - Specify a key outcome to be achieved - State the outcome in quantitative terms - Set a target date for acheiving - Put it in writing and refer to it often
guidelines for writing a program objective
mailed surveys
communication audit?
advertising
29. Build on org strengths to counter threats in external environments
places where one could obtain secondary research
components of the circular PR Management Process
developmental media
strengths and threats strategies
30. Define your objectives/mission - Define audience/what motivated them - Define metrics/critera to use - Compare yourself with the competition - Pick your measurement tool - Analyze results and make this a regular occurence
interactive communication (all about building and maintaining relationships with the public)
ways to analyze media coverage
steps to creating an evaluation program at your organization
pleasure newspaper reader
31. Starts with someone making a value judgement that something is wrong - could be wrong - or could be better
summative evaluation
The PR practitioners
results of long-range planning
problem definition
32. Uses printed word - spoken word - pictures in motion - color - animation - and sound effects...the most powerful medium
mailed surveys
common mistakes in handling crises
television
ways a company can use budgeting for PR
33. They save time/money - they don't have a bias - it is convenient BUT they have no control over who responds - low responses - may not be an accurate sample population
force field analysis
qualitative research methods
main obstacles in planning
mailed surveys
34. Talk from the viewpoint of the publics interest - make the news easy to read - do not make a comment you don't want quoted - state the most important facts at the start - do not argue or lose your cool - you may rephrase a question you do not like -
PR effectivness
guidelines for working with medi
SMART decisions
components of the circular PR Management Process
35. Diary - meter - people-meter - and telephone interview
methods to measure TV/radio audiences
strengths and opportunities strategies
components of the circular PR Management Process
situation Analysis( Internal and External)
36. What aspect of PR undergirds every step of the process?
research
guidelines for Good Media Relations
advantages of getting a story in print
big wires in the U.S
37. Specific - measurable - achievable - realistic - and time-bound decisions
situation analysis
force field analysis
strategic planning
SMART decisions
38. Best for counting - predicting and analyzing. Methods include content analysis and survey research
quantitative research methods
mailed surveys
embargoed news
PR efficiency
39. The media are subordinate to the state - which controls the press and restricts coverage. Example: Iraq under Hussein
controlled media
possible responses to crises
strengths and threats strategies
authoritarian International media
40. Attempt to minimize both organizational weaknesses and external threats
cross sectional surveys
western media
methods to measure TV/radio audiences
weakness and threats strategies
41. What's going on here and why? Methods include in depth interviewing - focus groups - ethnogrpahy
PR efficiency
common mistakes in handling crises
developmental media
qualitative research methods
42. _____ has the advantage of interactive conversation with its publics - and it has a personal appeal becuase it is the spoken word
weakness and threats strategies
television
radio
possible responses to crises
43. With uncontrolled media these people control if it is reported/what - when how - etc?
media Gatekeepers
tread-panel surveys
quantitative research methods
78%
44. Policies - procedures - and actions related to the problem
components of the SWOT analysis
big wires in the U.S
things that define stakeholders
internal factors of a situation analysis
45. Practitioners speak in terms of publicity - but media wants...?
news
main obstacles in planning
summative evaluation
pleasure newspaper reader
46. Whose job is it to educate and train executives to deal with the press?
The PR practitioners
scanner newspaper reader
steps to creating an evaluation program at your organization
tips to writing a Program Outcome
47. Product recall - fatal accidents - natural disasters - sexual harrassment
newsworthy event criteria
types of crises
examples of crises
weakness and threats strategies
48. Shoot squarely (be honest) - Give Service (give them what they want) - Do not beg for a story - Do not ask for 'kills' (suppressing a story) - Do not Flood the media (stick to what is news only)
What to do
primary research
opinion maker newspaper reader
guidelines for Good Media Relations
49. They read to get information they think will be useful in daily living
ways to analyze media coverage
stages of crisis management
instrumental newspaper reader
qualitative research methods
50. People who are unaware of their connections with others due to an issue
AVE (Advertising value equivalency)
latent public
types of surveys
tactics