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Test your basic knowledge |
Public Relations: PR Basics
Start Test
Study First
Subject
:
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Uses printed word - spoken word - pictures in motion - color - animation - and sound effects...the most powerful medium
television
14%
Management by objectives
qualitative research methods
2. Reach older demographics - opinion leaders tend to read the newspaper - impressive breadth in audience - has a large impact on public issues
colors associated with different crises
advantages of getting a story in print
additional questions that must be answered through research
mailed surveys
3. Talk from the viewpoint of the publics interest - make the news easy to read - do not make a comment you don't want quoted - state the most important facts at the start - do not argue or lose your cool - you may rephrase a question you do not like -
guidelines for working with medi
tips to writing a Program Outcome
communist media
situation analysis
4. They read newspapers to receive advice and guidance for forming and validating an opinion
opinion maker newspaper reader
big wires in the U.S
controlled media
Management by objectives
5. Problem statement - purpose statement - audience analysis - recommendation plans - time frame - projected costs - and evaluation design
news
places where one could obtain secondary research
components of a budget
Management by Objectives and Results
6. Knowledge outcome - Predisposition (Opinion/attitude) outcome - and behavioral outcome
advertising
strengths and threats strategies
listening
outcomes of a program
7. People who are unaware of their connections with others due to an issue
types of crises
to build a relationship with the media
advantages of getting a story in print
latent public
8. How much do people use information in the problem situation? What kinds of information do people seek? How do people use information? What predicts information use?
multiplier effect
strengths and opportunities strategies
guidelines for handling a PR crises
additional questions that must be answered through research
9. Any announcement that promotes programs and services of the government and voluntary agencies--no payment is made to the station for broadcasting it
quantitative research methods
authoritarian International media
strategic planning
publice service announcement
10. When people communicate and organize to do something about the situation they are involved in
ego-booster newspaper reader
active public
multiplier effect
results of long-range planning
11. Failure of employers to include the PR practitioner in decisions - perception of PR as 'communication support' - absence of 'agreed-upon' objectives - inadequate time - frustrations and delays
main obstacles in planning
places where one could obtain secondary research
publice service announcement
internal factors of a situation analysis
12. Start with 'To' then use an accomplishment verb - Specify a key outcome to be achieved - State the outcome in quantitative terms - Set a target date for acheiving - Put it in writing and refer to it often
kinds of Informal/Explorative research?
guidelines for writing a program objective
situation Analysis( Internal and External)
embargoed news
13. Number of people who attend to messages and attend events--measured by Readership - listenership - and viewership
guidelines for working with medi
attentive audience
forms of analysis used when informal methods of research aren't enough
guidelines to writing useful problem statements
14. Practitioners speak in terms of publicity - but media wants...?
authoritarian International media
guidelines to writing useful problem statements
aware public
news
15. Geographics - Demographics - Lifestyle/Pyshcological - Covert Power - Position - Reputation - Membership - Role in decsions - Communication behavior
Management by Objectives and Results
results of long-range planning
secondary research
things that define stakeholders
16. They read to get information they think will be useful in daily living
instrumental newspaper reader
controlled media
publice service announcement
cross sectional surveys
17. ualitative and Quantitative research
formal research
14%
10%
mailed surveys
18. A collection of all that is known about the situation
situation analysis
nonpublic
14%
tactics
19. News media are free to report on whatever they wish - as long as they balance it with social responsibility Example: America
primary research
kinds of Informal/Explorative research?
possible responses to crises
western media
20. Conducted to measure one single point in time
communication audit?
steps to creating an evaluation program at your organization
cross sectional surveys
radio
21. Specific activties that relate to strategies - have direct action - result from strategies
controlled media
tactics
weaknesses and opportinities strategies
publice service announcement
22. Build on organizational strengths to take advantage of opportunities in the external environment
examples of crises
additional questions that must be answered through research
attentive audience
strengths and opportunities strategies
23. Get to know the reporters and editors - understand the constraints under which they operate - and build trust with them--every interaction counts
qualitative research methods
world's largest international news agency
weakness and threats strategies
to build a relationship with the media
24. How much money/time did it take to reach those goals
things that define stakeholders
PR efficiency
tips to writing a Program Outcome
cross sectional surveys
25. Their level of involvement is very low - they dont have any impact in the org. and vice versa
nonpublic
Management by Objectives and Results
instrumental newspaper reader
outcomes of a program
26. MOR
television
Management by Objectives and Results
78%
ego-booster newspaper reader
27. Reuters (based in London)
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183
28. An information line during a crisis - has 2 parts: one that deals directly with the public - one that obtains the information - and needs to be credible before crisis
information center
radio
forms of analysis used when informal methods of research aren't enough
SMART decisions
29. RACE AND ROPE Research - Action - Communication - Evaluation AND Research - Objectives - Programming - Evaluation
instrumental newspaper reader
qualitative research methods
media Gatekeepers
the PR process
30. Whether or not your reached your goals
PR effectivness
tactics
reification
guidelines for handling a PR crises
31. Identify thinsg that can go wrong and become highly visible - assign priorities - draft questions answers and solutions - focus on what do to and what to say - and develop a strategy to contain and counteract (not react and respond)
guidelines for handling a PR crises
budgeting tips
PR effectivness
primary research
32. What's going on here and why? Methods include in depth interviewing - focus groups - ethnogrpahy
latent public
types of crises
qualitative research methods
PR efficiency
33. Defining the Problem (Or Opportunity) - Planning and Programming - Taking Action and Communication - and Evaluating the program
PR efficiency
cross sectional surveys
components of the circular PR Management Process
force field analysis
34. Evaluation done after the program has finished-- 'how did we do?'
world's largest international news agency
What to do
steps to creating an evaluation program at your organization
summative evaluation
35. In-person surveys - telephone surveys - self-administered surveys - mailed surveys
components of the SWOT analysis
types of surveys
developmental media
reification
36. Detection - Prevention/Preparation - Containment - Recovery - Learning
results of long-range planning
78%
stages of crisis management
advertising
37. Specific - measurable - achievable - realistic - and time-bound decisions
formative evaluation
media Gatekeepers
SMART decisions
results of long-range planning
38. Secondary analysis - content analysis (whats in the media) and surveys
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39. The process of receiving - constructing meaning from - and responding to messages - Effective PR starts with this
budgeting tips
listening
quantitative research methods
kinds of Informal/Explorative research?
40. A concise desciption of the situation
western media
opinion maker newspaper reader
problem statement
main obstacles in planning
41. Hesitation - Obfuscation - Retaliation - Being Ambiguous - To be Pompous - Confrontation - and Litigations
guidelines for working with medi
common mistakes in handling crises
the PR process
steps to creating an evaluation program at your organization
42. Media that tried to push against restrictions made by the State. Examples: undercover websites in China that get shut down
publice service announcement
revolutionary media
things that define stakeholders
secondary research
43. When a company uses AVE's to save money and look more credible
main obstacles in planning
multiplier effect
guidelines on giving the media the news they want
radio
44. Strengths (internal) Weaknesses (Internal) Opportunities (external) and Threats (external)
additional questions that must be answered through research
components of the SWOT analysis
western media
kinds of Informal/Explorative research?
45. Timeliness - Impact - Proximity - Unusualness - Conflict/Controversy (TIPUC)
radio
mailed surveys
communist media
newsworthy event criteria
46. Media over which you have no direct role in decisions about media content
secondary research
10%
formative evaluation
uncontrolled media
47. Research that has already been conducted
secondary research
attentive audience
aware public
big wires in the U.S
48. Total income or funds available - competitive necessity - Task or goal driven (least preferable) - Profit
places where one could obtain secondary research
advantages of getting a story in print
stages of crisis management
ways a company can use budgeting for PR
49. Information shared with journalists who are not to share it on a wide scale until given permission
steps to creating an evaluation program at your organization
secondary research
interactive communication (all about building and maintaining relationships with the public)
embargoed news
50. They read to enhance their self-image and status with others
uncontrolled media
possible responses to crises
SMART decisions
ego-booster newspaper reader