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Test your basic knowledge |
Public Relations: PR Basics
Start Test
Study First
Subject
:
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Build on organizational strengths to take advantage of opportunities in the external environment
common mistakes in handling crises
formal research
Examples of traditional media
strengths and opportunities strategies
2. AP (Associated Press) and The United Press International
forms of analysis used when informal methods of research aren't enough
formative evaluation
big wires in the U.S
situation Analysis( Internal and External)
3. When people communicate and organize to do something about the situation they are involved in
big wires in the U.S
tactics
active public
developmental media
4. What financially supports cable television?
advertising
10%
research
big wires in the U.S
5. PR now tells an org how to say - what to say and...
80%
potential audience
What to do
opinion maker newspaper reader
6. You have a say in what is said - how it is said - when it is said and to some extent to whom it is said
information center
controlled media
methods to measure TV/radio audiences
stages of crisis management
7. Information must be newsworthy - It must be up to the standards of that media - Must be a timely report of the issue - Must be the right definition of news (you would need to research that company/organization)
stakeholder analysis?
guidelines on giving the media the news they want
components of the circular PR Management Process
PR effectivness
8. Talk from the viewpoint of the publics interest - make the news easy to read - do not make a comment you don't want quoted - state the most important facts at the start - do not argue or lose your cool - you may rephrase a question you do not like -
Examples of traditional media
potential audience
instrumental newspaper reader
guidelines for working with medi
9. It ensures that the message will be transmitted immediately to a wide spread audience - very influential
putting news on a wire or syndicate
radio
possible responses to crises
multiplier effect
10. Product recall - fatal accidents - natural disasters - sexual harrassment
publice service announcement
aware public
latent public
examples of crises
11. What percentage of crises are 'smoldering?' (building over time)
Examples of traditional media
newsworthy event criteria
pleasure newspaper reader
78%
12. How much do people use information in the problem situation? What kinds of information do people seek? How do people use information? What predicts information use?
summative evaluation
additional questions that must be answered through research
advertising
10%
13. Get to know the reporters and editors - understand the constraints under which they operate - and build trust with them--every interaction counts
news
colors associated with different crises
to build a relationship with the media
What to do
14. Treating an abstraction as if it exists as a concrete material entity
problem definition
reification
potential audience
Management by objectives
15. Conducted to measure one single point in time
ways a company can use budgeting for PR
cross sectional surveys
PR efficiency
guidelines for handling a PR crises
16. Secondary analysis - content analysis (whats in the media) and surveys
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17. Problem statement - purpose statement - audience analysis - recommendation plans - time frame - projected costs - and evaluation design
What to do
controlled media
components of a budget
developmental media
18. Original research
secondary research
multiplier effect
communication audit?
primary research
19. Detection - Prevention/Preparation - Containment - Recovery - Learning
weakness and threats strategies
stages of crisis management
reification
forms of analysis used when informal methods of research aren't enough
20. Know the cost of what you propose - base budget on goals and objectives - use a spreadsheet to manage costs
budgeting tips
scanner newspaper reader
main obstacles in planning
instrumental newspaper reader
21. Integrated program with definite plans towards goals - increased management participation - emphasis thats positive - not defensive - and careful deliberation when making choices
latent public
results of long-range planning
weakness and threats strategies
nonpublic
22. Shoot squarely (be honest) - Give Service (give them what they want) - Do not beg for a story - Do not ask for 'kills' (suppressing a story) - Do not Flood the media (stick to what is news only)
big wires in the U.S
kinds of Informal/Explorative research?
guidelines for Good Media Relations
western media
23. Defining the Problem (Or Opportunity) - Planning and Programming - Taking Action and Communication - and Evaluating the program
components of the circular PR Management Process
kinds of Informal/Explorative research?
guidelines for handling a PR crises
quantitative research methods
24. Immediate - like natural disasters or death - Emerging - like sexual harrassment or crime - and Sustained - rumors or down-sizing - scandals
types of crises
cross sectional surveys
situation analysis
possible responses to crises
25. A concise desciption of the situation
research
formative evaluation
communist media
problem statement
26. People who are unaware of their connections with others due to an issue
SMART decisions
latent public
guidelines to writing useful problem statements
embargoed news
27. They read to get information they think will be useful in daily living
instrumental newspaper reader
Examples of traditional media
PR effectivness
places where one could obtain secondary research
28. Geographics - Demographics - Lifestyle/Pyshcological - Covert Power - Position - Reputation - Membership - Role in decsions - Communication behavior
attentive audience
things that define stakeholders
publice service announcement
types of crises
29. When a company uses AVE's to save money and look more credible
common mistakes in handling crises
multiplier effect
television
Examples of traditional media
30. Number of people who attend to messages and attend events--measured by Readership - listenership - and viewership
internal factors of a situation analysis
primary research
reification
attentive audience
31. Evening TV news - major network news - local newspaper
types of crises
media Gatekeepers
radio
Examples of traditional media
32. A collection of all that is known about the situation
situation analysis
weaknesses and opportinities strategies
common mistakes in handling crises
mailed surveys
33. The media are subordinate to the state - which controls the press and restricts coverage. Example: Iraq under Hussein
ways to analyze media coverage
tread-panel surveys
advertising
authoritarian International media
34. An information line during a crisis - has 2 parts: one that deals directly with the public - one that obtains the information - and needs to be credible before crisis
force field analysis
information center
external factors of a situation analysis?
guidelines to writing useful problem statements
35. They read because they see it as a source of enjoyment and a habit
ego-booster newspaper reader
budgeting tips
tread-panel surveys
pleasure newspaper reader
36. Attempt to minimize both organizational weaknesses and external threats
80%
weakness and threats strategies
communist media
ego-booster newspaper reader
37. Specific - measurable - achievable - realistic - and time-bound decisions
secondary research
SMART decisions
guidelines for handling a PR crises
AVE (Advertising value equivalency)
38. Research that has already been conducted
mailed surveys
secondary research
methods to measure TV/radio audiences
Management by objectives
39. Personal contacts - Key informants - community forums - advisory boards - monitor social media
primary research
newsworthy event criteria
big wires in the U.S
kinds of Informal/Explorative research?
40. In-person surveys - telephone surveys - self-administered surveys - mailed surveys
types of surveys
places where one could obtain secondary research
results of long-range planning
communication audit?
41. They read newspapers to receive advice and guidance for forming and validating an opinion
opinion maker newspaper reader
places where one could obtain secondary research
latent public
primary research
42. History of the situation - study of who is involved/affected/gathering information about stakeholders
SMART decisions
forms of analysis used when informal methods of research aren't enough
ego-booster newspaper reader
external factors of a situation analysis?
43. Strengths (internal) Weaknesses (Internal) Opportunities (external) and Threats (external)
aware public
components of the SWOT analysis
controlled media
outcomes of a program
44. Knowledge outcome - Predisposition (Opinion/attitude) outcome - and behavioral outcome
10%
newsworthy event criteria
situation Analysis( Internal and External)
outcomes of a program
45. They make decisions to either minimize negative forces or maximize positive forces - that is always their focus
qualitative research methods
external factors of a situation analysis?
guidelines on giving the media the news they want
force field analysis
46. With uncontrolled media these people control if it is reported/what - when how - etc?
media Gatekeepers
possible responses to crises
types of surveys
advertising
47. Media is relatively free - as long as it supports national goals and heads toward development Example: India
developmental media
summative evaluation
listening
results of long-range planning
48. What's going on here and why? Methods include in depth interviewing - focus groups - ethnogrpahy
strategic thinking
qualitative research methods
14%
communist media
49. Timeliness - Impact - Proximity - Unusualness - Conflict/Controversy (TIPUC)
quantitative research methods
external factors of a situation analysis?
Management by Objectives and Results
newsworthy event criteria
50. What percentage of crises are unexpected?
weaknesses and opportinities strategies
television
14%
PR efficiency