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Test your basic knowledge |
Public Relations: PR Basics
Start Test
Study First
Subject
:
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. People who are unaware of their connections with others due to an issue
formal research
stages of crisis management
news
latent public
2. What financially supports cable television?
latent public
communication audit?
advertising
scanner newspaper reader
3. Know the cost of what you propose - base budget on goals and objectives - use a spreadsheet to manage costs
budgeting tips
outcomes of a program
cross sectional surveys
mailed surveys
4. Policies - procedures - and actions related to the problem
methods to measure TV/radio audiences
internal factors of a situation analysis
nonpublic
opinion maker newspaper reader
5. Specific activties that relate to strategies - have direct action - result from strategies
guidelines to writing useful problem statements
news
tactics
authoritarian International media
6. Hesitation - Obfuscation - Retaliation - Being Ambiguous - To be Pompous - Confrontation - and Litigations
common mistakes in handling crises
external factors of a situation analysis?
weakness and threats strategies
potential audience
7. Defining the Problem (Or Opportunity) - Planning and Programming - Taking Action and Communication - and Evaluating the program
tactics
communication audit?
components of the circular PR Management Process
attentive audience
8. How much money/time did it take to reach those goals
14%
PR effectivness
guidelines for handling a PR crises
PR efficiency
9. Information shared with journalists who are not to share it on a wide scale until given permission
the PR process
examples of crises
80%
embargoed news
10. They save time/money - they don't have a bias - it is convenient BUT they have no control over who responds - low responses - may not be an accurate sample population
instrumental newspaper reader
mailed surveys
ways a company can use budgeting for PR
tread-panel surveys
11. Secondary analysis - content analysis (whats in the media) and surveys
12. Get to know the reporters and editors - understand the constraints under which they operate - and build trust with them--every interaction counts
instrumental newspaper reader
advantages of getting a story in print
to build a relationship with the media
components of the circular PR Management Process
13. Shoot squarely (be honest) - Give Service (give them what they want) - Do not beg for a story - Do not ask for 'kills' (suppressing a story) - Do not Flood the media (stick to what is news only)
interactive communication (all about building and maintaining relationships with the public)
primary research
guidelines for Good Media Relations
guidelines on giving the media the news they want
14. Build on organizational strengths to take advantage of opportunities in the external environment
strengths and opportunities strategies
external factors of a situation analysis?
forms of analysis used when informal methods of research aren't enough
summative evaluation
15. They make decisions to either minimize negative forces or maximize positive forces - that is always their focus
force field analysis
Management by Objectives and Results
colors associated with different crises
PR effectivness
16. Identify thinsg that can go wrong and become highly visible - assign priorities - draft questions answers and solutions - focus on what do to and what to say - and develop a strategy to contain and counteract (not react and respond)
What to do
guidelines for handling a PR crises
force field analysis
nonpublic
17. Libraries - databases - Internet - Publications - websites - etcs.
SMART decisions
guidelines for handling a PR crises
interactive communication (all about building and maintaining relationships with the public)
places where one could obtain secondary research
18. Denial - Excuse - Justfication - Corrective Action - Apology (but with no change of action)
possible responses to crises
guidelines for working with medi
guidelines on giving the media the news they want
results of long-range planning
19. When a company uses AVE's to save money and look more credible
multiplier effect
tread-panel surveys
methods to measure TV/radio audiences
results of long-range planning
20. Audience reach - Placement - Prominence - Share of Voice - Message Analysis - Visuals
ways to analyze media coverage
nonpublic
80%
outcomes of a program
21. ualitative and Quantitative research
force field analysis
78%
formal research
aware public
22. Define your objectives/mission - Define audience/what motivated them - Define metrics/critera to use - Compare yourself with the competition - Pick your measurement tool - Analyze results and make this a regular occurence
steps to creating an evaluation program at your organization
uncontrolled media
guidelines for working with medi
scanner newspaper reader
23. Media is relatively free - as long as it supports national goals and heads toward development Example: India
developmental media
kinds of Informal/Explorative research?
common mistakes in handling crises
revolutionary media
24. The media are subordinate to the state - which controls the press and restricts coverage. Example: Iraq under Hussein
newsworthy event criteria
authoritarian International media
The PR practitioners
quantitative research methods
25. It ensures that the message will be transmitted immediately to a wide spread audience - very influential
putting news on a wire or syndicate
guidelines for writing a program objective
force field analysis
guidelines for Good Media Relations
26. Documentation of an organizations efforts for the purpose of understanding how it communicates with its publics
research
interactive communication (all about building and maintaining relationships with the public)
Management by objectives
communication audit?
27. Media over which you have no direct role in decisions about media content
types of crises
uncontrolled media
components of the SWOT analysis
weaknesses and opportinities strategies
28. They read because they see it as a source of enjoyment and a habit
pleasure newspaper reader
big wires in the U.S
advantages of getting a story in print
primary research
29. They read for varied reasons that don't belong in any other category
information center
mailed surveys
scanner newspaper reader
tread-panel surveys
30. In-person surveys - telephone surveys - self-administered surveys - mailed surveys
advertising
types of surveys
ways a company can use budgeting for PR
multiplier effect
31. What aspect of PR undergirds every step of the process?
strategic planning
components of a budget
research
PR effectivness
32. MBO emphasizes goals and objectives
outcomes of a program
Management by objectives
advantages of getting a story in print
10%
33. They read newspapers to receive advice and guidance for forming and validating an opinion
big wires in the U.S
communist media
advantages of getting a story in print
opinion maker newspaper reader
34. Predicting or establishing a desired future goal state - determining what forces will help or hinder movement toward te goal - and formulating a plan for achieving the desired state
strategic thinking
authoritarian International media
scanner newspaper reader
newsworthy event criteria
35. Talk from the viewpoint of the publics interest - make the news easy to read - do not make a comment you don't want quoted - state the most important facts at the start - do not argue or lose your cool - you may rephrase a question you do not like -
guidelines for working with medi
publice service announcement
interactive communication (all about building and maintaining relationships with the public)
situation Analysis( Internal and External)
36. What percent of media relations is Preparation?
80%
tips to writing a Program Outcome
aware public
active public
37. People who recognize that they are involved but have not communicated it
aware public
developmental media
research
additional questions that must be answered through research
38. Conducted over a long period of time
kinds of Informal/Explorative research?
media Gatekeepers
tread-panel surveys
SMART decisions
39. What percentage of crises are 'smoldering?' (building over time)
strategic planning
developmental media
78%
components of the circular PR Management Process
40. Total income or funds available - competitive necessity - Task or goal driven (least preferable) - Profit
developmental media
putting news on a wire or syndicate
scanner newspaper reader
ways a company can use budgeting for PR
41. Specific - measurable - achievable - realistic - and time-bound decisions
guidelines for writing a program objective
controlled media
SMART decisions
advertising
42. What questions do we ask? What is involved/affected? What positive and negative forces are operating?
80%
problem definition
situation Analysis( Internal and External)
opinion maker newspaper reader
43. They read to enhance their self-image and status with others
steps to creating an evaluation program at your organization
Management by Objectives and Results
ego-booster newspaper reader
big wires in the U.S
44. Calculates how much money an org would have to pay to secure the same amount of space/time in the media as paid advertising
tread-panel surveys
The PR practitioners
cross sectional surveys
AVE (Advertising value equivalency)
45. Media that tried to push against restrictions made by the State. Examples: undercover websites in China that get shut down
ways to analyze media coverage
revolutionary media
authoritarian International media
big wires in the U.S
46. AP (Associated Press) and The United Press International
mailed surveys
scanner newspaper reader
big wires in the U.S
places where one could obtain secondary research
47. Information must be newsworthy - It must be up to the standards of that media - Must be a timely report of the issue - Must be the right definition of news (you would need to research that company/organization)
communist media
secondary research
guidelines for writing a program objective
guidelines on giving the media the news they want
48. Reuters (based in London)
49. Number of people who attend to messages and attend events--measured by Readership - listenership - and viewership
attentive audience
opinion maker newspaper reader
steps to creating an evaluation program at your organization
reification
50. Use present tense - describe situation in measurable terms - do not imply solution or blame for problem - Step 1: Define the Problem. What question do we ask? What is happening now?
mailed surveys
guidelines to writing useful problem statements
AVE (Advertising value equivalency)
The PR practitioners