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Test your basic knowledge |
Public Relations: PR Basics
Start Test
Study First
Subject
:
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Integrated program with definite plans towards goals - increased management participation - emphasis thats positive - not defensive - and careful deliberation when making choices
common mistakes in handling crises
10%
SMART decisions
results of long-range planning
2. Hesitation - Obfuscation - Retaliation - Being Ambiguous - To be Pompous - Confrontation - and Litigations
forms of analysis used when informal methods of research aren't enough
revolutionary media
common mistakes in handling crises
guidelines on giving the media the news they want
3. How much money/time did it take to reach those goals
results of long-range planning
attentive audience
PR efficiency
guidelines on giving the media the news they want
4. Get to know the reporters and editors - understand the constraints under which they operate - and build trust with them--every interaction counts
opinion maker newspaper reader
to build a relationship with the media
guidelines for handling a PR crises
information center
5. MOR
80%
quantitative research methods
authoritarian International media
Management by Objectives and Results
6. Build on org strengths to counter threats in external environments
colors associated with different crises
possible responses to crises
strengths and opportunities strategies
strengths and threats strategies
7. What financially supports cable television?
strengths and opportunities strategies
formative evaluation
advertising
secondary research
8. Number of people who attend to messages and attend events--measured by Readership - listenership - and viewership
strategic thinking
attentive audience
components of the SWOT analysis
Management by objectives
9. They read for varied reasons that don't belong in any other category
scanner newspaper reader
mailed surveys
examples of crises
pleasure newspaper reader
10. Detection - Prevention/Preparation - Containment - Recovery - Learning
formal research
budgeting tips
stages of crisis management
tactics
11. What's going on here and why? Methods include in depth interviewing - focus groups - ethnogrpahy
stakeholder analysis?
instrumental newspaper reader
weaknesses and opportinities strategies
qualitative research methods
12. Know the cost of what you propose - base budget on goals and objectives - use a spreadsheet to manage costs
components of the circular PR Management Process
budgeting tips
SMART decisions
strengths and opportunities strategies
13. Build on organizational strengths to take advantage of opportunities in the external environment
outcomes of a program
strengths and opportunities strategies
instrumental newspaper reader
components of the circular PR Management Process
14. Number of people exposed to your program messages
results of long-range planning
world's largest international news agency
potential audience
controlled media
15. Predicting or establishing a desired future goal state - determining what forces will help or hinder movement toward te goal - and formulating a plan for achieving the desired state
components of the circular PR Management Process
possible responses to crises
strategic thinking
AVE (Advertising value equivalency)
16. It ensures that the message will be transmitted immediately to a wide spread audience - very influential
putting news on a wire or syndicate
components of the SWOT analysis
advantages of getting a story in print
qualitative research methods
17. You have a say in what is said - how it is said - when it is said and to some extent to whom it is said
stakeholder analysis?
controlled media
internal factors of a situation analysis
qualitative research methods
18. MBO emphasizes goals and objectives
Management by objectives
ways a company can use budgeting for PR
strengths and threats strategies
What to do
19. News media are free to report on whatever they wish - as long as they balance it with social responsibility Example: America
common mistakes in handling crises
western media
external factors of a situation analysis?
mailed surveys
20. ualitative and Quantitative research
78%
uncontrolled media
formal research
types of crises
21. What percentage of crises are 'smoldering?' (building over time)
78%
strategic thinking
authoritarian International media
Management by objectives
22. History of the situation - study of who is involved/affected/gathering information about stakeholders
components of the SWOT analysis
quantitative research methods
situation analysis
external factors of a situation analysis?
23. Evening TV news - major network news - local newspaper
news
components of the SWOT analysis
Examples of traditional media
putting news on a wire or syndicate
24. Making decisions about program goals and objectives - identifying key publics - setting policies or rules to guide selection of strategies - and determining those strategies
strategic planning
pleasure newspaper reader
tactics
listening
25. Knowledge outcome - Predisposition (Opinion/attitude) outcome - and behavioral outcome
common mistakes in handling crises
mailed surveys
stakeholder analysis?
outcomes of a program
26. Attempt to minimize both organizational weaknesses and external threats
quantitative research methods
internal factors of a situation analysis
weakness and threats strategies
results of long-range planning
27. Timeliness - Impact - Proximity - Unusualness - Conflict/Controversy (TIPUC)
newsworthy event criteria
world's largest international news agency
methods to measure TV/radio audiences
potential audience
28. They read to get information they think will be useful in daily living
uncontrolled media
additional questions that must be answered through research
guidelines for handling a PR crises
instrumental newspaper reader
29. Reuters (based in London)
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183
30. Evaluation done after the program has finished-- 'how did we do?'
summative evaluation
reification
AVE (Advertising value equivalency)
78%
31. Strengths (internal) Weaknesses (Internal) Opportunities (external) and Threats (external)
secondary research
types of crises
tread-panel surveys
components of the SWOT analysis
32. In-person surveys - telephone surveys - self-administered surveys - mailed surveys
strengths and threats strategies
Management by objectives
formal research
types of surveys
33. Define your objectives/mission - Define audience/what motivated them - Define metrics/critera to use - Compare yourself with the competition - Pick your measurement tool - Analyze results and make this a regular occurence
steps to creating an evaluation program at your organization
active public
internal factors of a situation analysis
things that define stakeholders
34. Failure of employers to include the PR practitioner in decisions - perception of PR as 'communication support' - absence of 'agreed-upon' objectives - inadequate time - frustrations and delays
interactive communication (all about building and maintaining relationships with the public)
world's largest international news agency
main obstacles in planning
ways to analyze media coverage
35. Talk from the viewpoint of the publics interest - make the news easy to read - do not make a comment you don't want quoted - state the most important facts at the start - do not argue or lose your cool - you may rephrase a question you do not like -
steps to creating an evaluation program at your organization
formative evaluation
components of the circular PR Management Process
guidelines for working with medi
36. When people communicate and organize to do something about the situation they are involved in
Management by objectives
14%
the PR process
active public
37. Uses printed word - spoken word - pictures in motion - color - animation - and sound effects...the most powerful medium
external factors of a situation analysis?
outcomes of a program
television
big wires in the U.S
38. Use present tense - describe situation in measurable terms - do not imply solution or blame for problem - Step 1: Define the Problem. What question do we ask? What is happening now?
places where one could obtain secondary research
cross sectional surveys
ways a company can use budgeting for PR
guidelines to writing useful problem statements
39. Problem statement - purpose statement - audience analysis - recommendation plans - time frame - projected costs - and evaluation design
components of a budget
authoritarian International media
situation Analysis( Internal and External)
guidelines for writing a program objective
40. The media are subordinate to the state - which controls the press and restricts coverage. Example: Iraq under Hussein
aware public
controlled media
newsworthy event criteria
authoritarian International media
41. Identify thinsg that can go wrong and become highly visible - assign priorities - draft questions answers and solutions - focus on what do to and what to say - and develop a strategy to contain and counteract (not react and respond)
strategic planning
guidelines on giving the media the news they want
reification
guidelines for handling a PR crises
42. Defining the Problem (Or Opportunity) - Planning and Programming - Taking Action and Communication - and Evaluating the program
information center
internal factors of a situation analysis
communication audit?
components of the circular PR Management Process
43. What aspect of PR undergirds every step of the process?
revolutionary media
primary research
additional questions that must be answered through research
research
44. A collection of all that is known about the situation
internal factors of a situation analysis
situation analysis
active public
Management by objectives
45. What percent of media relations is Preparation?
authoritarian International media
80%
television
pleasure newspaper reader
46. A concise desciption of the situation
forms of analysis used when informal methods of research aren't enough
PR effectivness
guidelines for handling a PR crises
problem statement
47. The process of identifying who is involved and affected by the situation
AVE (Advertising value equivalency)
types of crises
information center
stakeholder analysis?
48. Treating an abstraction as if it exists as a concrete material entity
world's largest international news agency
latent public
internal factors of a situation analysis
reification
49. An information line during a crisis - has 2 parts: one that deals directly with the public - one that obtains the information - and needs to be credible before crisis
potential audience
strategic planning
research
information center
50. Total income or funds available - competitive necessity - Task or goal driven (least preferable) - Profit
places where one could obtain secondary research
kinds of Informal/Explorative research?
formative evaluation
ways a company can use budgeting for PR