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Test your basic knowledge |
Public Relations: PR Basics
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Subject
:
business-skills
Instructions:
Answer 50 questions in 15 minutes.
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Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. They make decisions to either minimize negative forces or maximize positive forces - that is always their focus
problem definition
force field analysis
revolutionary media
formative evaluation
2. Practitioners speak in terms of publicity - but media wants...?
western media
news
What to do
types of crises
3. Define your objectives/mission - Define audience/what motivated them - Define metrics/critera to use - Compare yourself with the competition - Pick your measurement tool - Analyze results and make this a regular occurence
results of long-range planning
western media
steps to creating an evaluation program at your organization
ways to analyze media coverage
4. Media is relatively free - as long as it supports national goals and heads toward development Example: India
active public
reification
guidelines for handling a PR crises
developmental media
5. Problem statement - purpose statement - audience analysis - recommendation plans - time frame - projected costs - and evaluation design
components of a budget
problem statement
types of crises
active public
6. Hesitation - Obfuscation - Retaliation - Being Ambiguous - To be Pompous - Confrontation - and Litigations
tread-panel surveys
radio
guidelines on giving the media the news they want
common mistakes in handling crises
7. Defining the Problem (Or Opportunity) - Planning and Programming - Taking Action and Communication - and Evaluating the program
authoritarian International media
components of the circular PR Management Process
common mistakes in handling crises
external factors of a situation analysis?
8. People who are unaware of their connections with others due to an issue
tips to writing a Program Outcome
latent public
formative evaluation
aware public
9. What questions do we ask? What is involved/affected? What positive and negative forces are operating?
situation Analysis( Internal and External)
weakness and threats strategies
stages of crisis management
strategic planning
10. History of the situation - study of who is involved/affected/gathering information about stakeholders
The PR practitioners
multiplier effect
external factors of a situation analysis?
reification
11. Talk from the viewpoint of the publics interest - make the news easy to read - do not make a comment you don't want quoted - state the most important facts at the start - do not argue or lose your cool - you may rephrase a question you do not like -
guidelines for working with medi
main obstacles in planning
news
Examples of traditional media
12. Information shared with journalists who are not to share it on a wide scale until given permission
embargoed news
PR effectivness
multiplier effect
world's largest international news agency
13. When a company uses AVE's to save money and look more credible
instrumental newspaper reader
PR efficiency
multiplier effect
colors associated with different crises
14. With uncontrolled media these people control if it is reported/what - when how - etc?
problem statement
colors associated with different crises
stakeholder analysis?
media Gatekeepers
15. A collection of all that is known about the situation
world's largest international news agency
situation analysis
nonpublic
types of surveys
16. Making decisions about program goals and objectives - identifying key publics - setting policies or rules to guide selection of strategies - and determining those strategies
strategic planning
additional questions that must be answered through research
components of the circular PR Management Process
quantitative research methods
17. What aspect of PR undergirds every step of the process?
strategic thinking
research
cross sectional surveys
guidelines for Good Media Relations
18. Starts with someone making a value judgement that something is wrong - could be wrong - or could be better
problem definition
controlled media
cross sectional surveys
force field analysis
19. Build on organizational strengths to take advantage of opportunities in the external environment
10%
controlled media
types of crises
strengths and opportunities strategies
20. On-going evaluation in-progress during the program-- 'How are we doing?'
interactive communication (all about building and maintaining relationships with the public)
formative evaluation
weakness and threats strategies
Examples of traditional media
21. Knowledge outcome - Predisposition (Opinion/attitude) outcome - and behavioral outcome
outcomes of a program
tips to writing a Program Outcome
external factors of a situation analysis?
to build a relationship with the media
22. How much do people use information in the problem situation? What kinds of information do people seek? How do people use information? What predicts information use?
components of the circular PR Management Process
communist media
PR efficiency
additional questions that must be answered through research
23. When people communicate and organize to do something about the situation they are involved in
active public
external factors of a situation analysis?
What to do
places where one could obtain secondary research
24. Use present tense - describe situation in measurable terms - do not imply solution or blame for problem - Step 1: Define the Problem. What question do we ask? What is happening now?
interactive communication (all about building and maintaining relationships with the public)
guidelines to writing useful problem statements
AVE (Advertising value equivalency)
stages of crisis management
25. Audience reach - Placement - Prominence - Share of Voice - Message Analysis - Visuals
secondary research
methods to measure TV/radio audiences
ways to analyze media coverage
tread-panel surveys
26. Timeliness - Impact - Proximity - Unusualness - Conflict/Controversy (TIPUC)
newsworthy event criteria
authoritarian International media
communist media
guidelines for writing a program objective
27. _____ has the advantage of interactive conversation with its publics - and it has a personal appeal becuase it is the spoken word
uncontrolled media
guidelines to writing useful problem statements
radio
strategic planning
28. They read newspapers to receive advice and guidance for forming and validating an opinion
tips to writing a Program Outcome
western media
opinion maker newspaper reader
examples of crises
29. They save time/money - they don't have a bias - it is convenient BUT they have no control over who responds - low responses - may not be an accurate sample population
opinion maker newspaper reader
mailed surveys
guidelines for writing a program objective
Management by objectives
30. Specific - measurable - achievable - realistic - and time-bound decisions
SMART decisions
types of crises
communist media
interactive communication (all about building and maintaining relationships with the public)
31. Diary - meter - people-meter - and telephone interview
methods to measure TV/radio audiences
14%
newsworthy event criteria
AVE (Advertising value equivalency)
32. Geographics - Demographics - Lifestyle/Pyshcological - Covert Power - Position - Reputation - Membership - Role in decsions - Communication behavior
places where one could obtain secondary research
things that define stakeholders
components of the circular PR Management Process
tips to writing a Program Outcome
33. In-person surveys - telephone surveys - self-administered surveys - mailed surveys
stages of crisis management
strengths and threats strategies
What to do
types of surveys
34. A concise desciption of the situation
problem statement
situation Analysis( Internal and External)
secondary research
authoritarian International media
35. News media are free to report on whatever they wish - as long as they balance it with social responsibility Example: America
radio
western media
methods to measure TV/radio audiences
controlled media
36. Predicting or establishing a desired future goal state - determining what forces will help or hinder movement toward te goal - and formulating a plan for achieving the desired state
reification
communication audit?
strategic thinking
methods to measure TV/radio audiences
37. Documentation of an organizations efforts for the purpose of understanding how it communicates with its publics
big wires in the U.S
force field analysis
things that define stakeholders
communication audit?
38. MBO emphasizes goals and objectives
Management by objectives
problem statement
types of crises
summative evaluation
39. The key for public relations is that the new technology promotes what?
embargoed news
14%
ego-booster newspaper reader
interactive communication (all about building and maintaining relationships with the public)
40. Failure of employers to include the PR practitioner in decisions - perception of PR as 'communication support' - absence of 'agreed-upon' objectives - inadequate time - frustrations and delays
weaknesses and opportinities strategies
communication audit?
main obstacles in planning
qualitative research methods
41. Attempt to minimize organizational weaknesses by taking advantages of external opportunities
stages of crisis management
tactics
embargoed news
weaknesses and opportinities strategies
42. Build on org strengths to counter threats in external environments
big wires in the U.S
developmental media
authoritarian International media
strengths and threats strategies
43. Know the cost of what you propose - base budget on goals and objectives - use a spreadsheet to manage costs
budgeting tips
western media
primary research
reification
44. Yellow = current crises - Green = emerging crises - Brown = old crises
guidelines to writing useful problem statements
common mistakes in handling crises
things that define stakeholders
colors associated with different crises
45. Secondary analysis - content analysis (whats in the media) and surveys
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46. Immediate - like natural disasters or death - Emerging - like sexual harrassment or crime - and Sustained - rumors or down-sizing - scandals
types of crises
guidelines to writing useful problem statements
Management by objectives
10%
47. What financially supports cable television?
advertising
strengths and threats strategies
active public
situation analysis
48. Get to know the reporters and editors - understand the constraints under which they operate - and build trust with them--every interaction counts
guidelines for Good Media Relations
developmental media
to build a relationship with the media
components of a budget
49. Number of people who attend to messages and attend events--measured by Readership - listenership - and viewership
tips to writing a Program Outcome
attentive audience
potential audience
television
50. Conducted to measure one single point in time
80%
communist media
cross sectional surveys
western media
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