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Test your basic knowledge |
Public Relations: PR Basics
Start Test
Study First
Subject
:
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. RACE AND ROPE Research - Action - Communication - Evaluation AND Research - Objectives - Programming - Evaluation
tips to writing a Program Outcome
pleasure newspaper reader
the PR process
PR efficiency
2. Diary - meter - people-meter - and telephone interview
primary research
10%
the PR process
methods to measure TV/radio audiences
3. When a company uses AVE's to save money and look more credible
situation analysis
multiplier effect
problem statement
western media
4. Shoot squarely (be honest) - Give Service (give them what they want) - Do not beg for a story - Do not ask for 'kills' (suppressing a story) - Do not Flood the media (stick to what is news only)
main obstacles in planning
guidelines for handling a PR crises
guidelines for Good Media Relations
primary research
5. Product recall - fatal accidents - natural disasters - sexual harrassment
examples of crises
strengths and opportunities strategies
research
developmental media
6. Policies - procedures - and actions related to the problem
methods to measure TV/radio audiences
force field analysis
internal factors of a situation analysis
guidelines for handling a PR crises
7. People who are unaware of their connections with others due to an issue
latent public
potential audience
mailed surveys
PR efficiency
8. Any announcement that promotes programs and services of the government and voluntary agencies--no payment is made to the station for broadcasting it
publice service announcement
types of surveys
14%
weaknesses and opportinities strategies
9. Whether or not your reached your goals
PR effectivness
ways to analyze media coverage
multiplier effect
problem statement
10. Immediate - like natural disasters or death - Emerging - like sexual harrassment or crime - and Sustained - rumors or down-sizing - scandals
news
publice service announcement
primary research
types of crises
11. Give focus/direction - provide guidance/motivation - spell out the outcome criteria to be evaluated
pleasure newspaper reader
tips to writing a Program Outcome
types of crises
guidelines for handling a PR crises
12. Calculates how much money an org would have to pay to secure the same amount of space/time in the media as paid advertising
AVE (Advertising value equivalency)
situation analysis
situation Analysis( Internal and External)
weaknesses and opportinities strategies
13. Personal contacts - Key informants - community forums - advisory boards - monitor social media
situation analysis
kinds of Informal/Explorative research?
cross sectional surveys
potential audience
14. What aspect of PR undergirds every step of the process?
nonpublic
developmental media
opinion maker newspaper reader
research
15. Define your objectives/mission - Define audience/what motivated them - Define metrics/critera to use - Compare yourself with the competition - Pick your measurement tool - Analyze results and make this a regular occurence
cross sectional surveys
steps to creating an evaluation program at your organization
reification
strategic planning
16. Treating an abstraction as if it exists as a concrete material entity
types of surveys
main obstacles in planning
kinds of Informal/Explorative research?
reification
17. What percent of media relations is Preparation?
advantages of getting a story in print
80%
nonpublic
guidelines for writing a program objective
18. They save time/money - they don't have a bias - it is convenient BUT they have no control over who responds - low responses - may not be an accurate sample population
ways a company can use budgeting for PR
problem statement
media Gatekeepers
mailed surveys
19. Specific - measurable - achievable - realistic - and time-bound decisions
colors associated with different crises
additional questions that must be answered through research
SMART decisions
outcomes of a program
20. They make decisions to either minimize negative forces or maximize positive forces - that is always their focus
revolutionary media
primary research
kinds of Informal/Explorative research?
force field analysis
21. Best for counting - predicting and analyzing. Methods include content analysis and survey research
components of a budget
guidelines on giving the media the news they want
10%
quantitative research methods
22. Predicting or establishing a desired future goal state - determining what forces will help or hinder movement toward te goal - and formulating a plan for achieving the desired state
strategic thinking
primary research
situation analysis
information center
23. Original research
formal research
qualitative research methods
interactive communication (all about building and maintaining relationships with the public)
primary research
24. They read to enhance their self-image and status with others
ego-booster newspaper reader
Management by objectives
guidelines to writing useful problem statements
internal factors of a situation analysis
25. Starts with someone making a value judgement that something is wrong - could be wrong - or could be better
tips to writing a Program Outcome
budgeting tips
problem definition
steps to creating an evaluation program at your organization
26. _____ has the advantage of interactive conversation with its publics - and it has a personal appeal becuase it is the spoken word
secondary research
reification
radio
western media
27. How much money/time did it take to reach those goals
communication audit?
PR efficiency
tips to writing a Program Outcome
newsworthy event criteria
28. The process of identifying who is involved and affected by the situation
stakeholder analysis?
tips to writing a Program Outcome
types of surveys
newsworthy event criteria
29. They read because they see it as a source of enjoyment and a habit
publice service announcement
pleasure newspaper reader
Examples of traditional media
14%
30. Denial - Excuse - Justfication - Corrective Action - Apology (but with no change of action)
strengths and opportunities strategies
opinion maker newspaper reader
possible responses to crises
guidelines for working with medi
31. Integrated program with definite plans towards goals - increased management participation - emphasis thats positive - not defensive - and careful deliberation when making choices
information center
weaknesses and opportinities strategies
results of long-range planning
tips to writing a Program Outcome
32. Build on org strengths to counter threats in external environments
problem definition
strengths and threats strategies
colors associated with different crises
components of the SWOT analysis
33. People who recognize that they are involved but have not communicated it
components of the circular PR Management Process
aware public
colors associated with different crises
quantitative research methods
34. Build on organizational strengths to take advantage of opportunities in the external environment
tread-panel surveys
strengths and opportunities strategies
developmental media
scanner newspaper reader
35. Attempt to minimize both organizational weaknesses and external threats
Management by objectives
examples of crises
weakness and threats strategies
SMART decisions
36. They read to get information they think will be useful in daily living
methods to measure TV/radio audiences
controlled media
authoritarian International media
instrumental newspaper reader
37. They read for varied reasons that don't belong in any other category
stakeholder analysis?
What to do
strategic planning
scanner newspaper reader
38. News media are free to report on whatever they wish - as long as they balance it with social responsibility Example: America
additional questions that must be answered through research
western media
scanner newspaper reader
pleasure newspaper reader
39. Use present tense - describe situation in measurable terms - do not imply solution or blame for problem - Step 1: Define the Problem. What question do we ask? What is happening now?
latent public
components of the SWOT analysis
guidelines to writing useful problem statements
10%
40. Yellow = current crises - Green = emerging crises - Brown = old crises
stages of crisis management
colors associated with different crises
kinds of Informal/Explorative research?
weaknesses and opportinities strategies
41. Whose job is it to educate and train executives to deal with the press?
research
secondary research
additional questions that must be answered through research
The PR practitioners
42. Specific activties that relate to strategies - have direct action - result from strategies
tips to writing a Program Outcome
components of the SWOT analysis
tactics
Examples of traditional media
43. Documentation of an organizations efforts for the purpose of understanding how it communicates with its publics
ways a company can use budgeting for PR
communication audit?
additional questions that must be answered through research
kinds of Informal/Explorative research?
44. Start with 'To' then use an accomplishment verb - Specify a key outcome to be achieved - State the outcome in quantitative terms - Set a target date for acheiving - Put it in writing and refer to it often
scanner newspaper reader
guidelines for writing a program objective
advantages of getting a story in print
tactics
45. Number of people who attend to messages and attend events--measured by Readership - listenership - and viewership
problem statement
attentive audience
Management by objectives
PR effectivness
46. Hesitation - Obfuscation - Retaliation - Being Ambiguous - To be Pompous - Confrontation - and Litigations
common mistakes in handling crises
The PR practitioners
formative evaluation
communication audit?
47. Conducted to measure one single point in time
examples of crises
guidelines to writing useful problem statements
cross sectional surveys
listening
48. Evaluation done after the program has finished-- 'how did we do?'
summative evaluation
stages of crisis management
research
Management by objectives
49. Attempt to minimize organizational weaknesses by taking advantages of external opportunities
weaknesses and opportinities strategies
guidelines for working with medi
80%
Examples of traditional media
50. With uncontrolled media these people control if it is reported/what - when how - etc?
qualitative research methods
outcomes of a program
media Gatekeepers
stages of crisis management