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Test your basic knowledge |
Public Relations: PR Basics
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Study First
Subject
:
business-skills
Instructions:
Answer 50 questions in 15 minutes.
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study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. What questions do we ask? What is involved/affected? What positive and negative forces are operating?
situation Analysis( Internal and External)
methods to measure TV/radio audiences
steps to creating an evaluation program at your organization
results of long-range planning
2. Use present tense - describe situation in measurable terms - do not imply solution or blame for problem - Step 1: Define the Problem. What question do we ask? What is happening now?
guidelines to writing useful problem statements
Examples of traditional media
The PR practitioners
PR efficiency
3. It ensures that the message will be transmitted immediately to a wide spread audience - very influential
putting news on a wire or syndicate
The PR practitioners
stakeholder analysis?
guidelines to writing useful problem statements
4. Information shared with journalists who are not to share it on a wide scale until given permission
cross sectional surveys
quantitative research methods
revolutionary media
embargoed news
5. RACE AND ROPE Research - Action - Communication - Evaluation AND Research - Objectives - Programming - Evaluation
the PR process
advertising
tread-panel surveys
nonpublic
6. What percentage of crises are 'smoldering?' (building over time)
strategic thinking
78%
pleasure newspaper reader
strengths and opportunities strategies
7. They read to enhance their self-image and status with others
opinion maker newspaper reader
guidelines for writing a program objective
ego-booster newspaper reader
14%
8. Secondary analysis - content analysis (whats in the media) and surveys
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9. Give focus/direction - provide guidance/motivation - spell out the outcome criteria to be evaluated
multiplier effect
cross sectional surveys
tips to writing a Program Outcome
components of the circular PR Management Process
10. Making decisions about program goals and objectives - identifying key publics - setting policies or rules to guide selection of strategies - and determining those strategies
What to do
strategic planning
ways a company can use budgeting for PR
components of the SWOT analysis
11. Geographics - Demographics - Lifestyle/Pyshcological - Covert Power - Position - Reputation - Membership - Role in decsions - Communication behavior
weakness and threats strategies
pleasure newspaper reader
things that define stakeholders
forms of analysis used when informal methods of research aren't enough
12. Know the cost of what you propose - base budget on goals and objectives - use a spreadsheet to manage costs
common mistakes in handling crises
media Gatekeepers
world's largest international news agency
budgeting tips
13. Reach older demographics - opinion leaders tend to read the newspaper - impressive breadth in audience - has a large impact on public issues
communication audit?
publice service announcement
outcomes of a program
advantages of getting a story in print
14. Total income or funds available - competitive necessity - Task or goal driven (least preferable) - Profit
news
ways a company can use budgeting for PR
situation analysis
scanner newspaper reader
15. History of the situation - study of who is involved/affected/gathering information about stakeholders
external factors of a situation analysis?
formative evaluation
controlled media
nonpublic
16. When people communicate and organize to do something about the situation they are involved in
aware public
opinion maker newspaper reader
active public
results of long-range planning
17. What percentage of a PR campaign SHOULD be used for research??
summative evaluation
listening
world's largest international news agency
10%
18. They read because they see it as a source of enjoyment and a habit
news
The PR practitioners
types of surveys
pleasure newspaper reader
19. Start with 'To' then use an accomplishment verb - Specify a key outcome to be achieved - State the outcome in quantitative terms - Set a target date for acheiving - Put it in writing and refer to it often
force field analysis
media Gatekeepers
guidelines for writing a program objective
Management by objectives
20. Policies - procedures - and actions related to the problem
78%
tactics
cross sectional surveys
internal factors of a situation analysis
21. Attempt to minimize organizational weaknesses by taking advantages of external opportunities
colors associated with different crises
weaknesses and opportinities strategies
common mistakes in handling crises
What to do
22. In-person surveys - telephone surveys - self-administered surveys - mailed surveys
types of surveys
results of long-range planning
problem definition
controlled media
23. Problem statement - purpose statement - audience analysis - recommendation plans - time frame - projected costs - and evaluation design
kinds of Informal/Explorative research?
Management by objectives
components of a budget
developmental media
24. MOR
main obstacles in planning
Management by Objectives and Results
listening
stakeholder analysis?
25. Documentation of an organizations efforts for the purpose of understanding how it communicates with its publics
budgeting tips
communication audit?
big wires in the U.S
embargoed news
26. ualitative and Quantitative research
methods to measure TV/radio audiences
components of the SWOT analysis
reification
formal research
27. People who recognize that they are involved but have not communicated it
summative evaluation
force field analysis
aware public
components of the circular PR Management Process
28. PR now tells an org how to say - what to say and...
ways to analyze media coverage
results of long-range planning
SMART decisions
What to do
29. Media over which you have no direct role in decisions about media content
opinion maker newspaper reader
Management by Objectives and Results
uncontrolled media
formal research
30. A concise desciption of the situation
problem statement
types of surveys
What to do
Management by Objectives and Results
31. Failure of employers to include the PR practitioner in decisions - perception of PR as 'communication support' - absence of 'agreed-upon' objectives - inadequate time - frustrations and delays
external factors of a situation analysis?
examples of crises
main obstacles in planning
AVE (Advertising value equivalency)
32. Specific - measurable - achievable - realistic - and time-bound decisions
guidelines for handling a PR crises
latent public
examples of crises
SMART decisions
33. Number of people who attend to messages and attend events--measured by Readership - listenership - and viewership
aware public
attentive audience
common mistakes in handling crises
ways to analyze media coverage
34. An information line during a crisis - has 2 parts: one that deals directly with the public - one that obtains the information - and needs to be credible before crisis
examples of crises
80%
information center
communist media
35. When a company uses AVE's to save money and look more credible
secondary research
potential audience
multiplier effect
problem statement
36. How much money/time did it take to reach those goals
PR efficiency
ways a company can use budgeting for PR
communication audit?
authoritarian International media
37. Define your objectives/mission - Define audience/what motivated them - Define metrics/critera to use - Compare yourself with the competition - Pick your measurement tool - Analyze results and make this a regular occurence
steps to creating an evaluation program at your organization
internal factors of a situation analysis
radio
active public
38. You have a say in what is said - how it is said - when it is said and to some extent to whom it is said
television
controlled media
possible responses to crises
interactive communication (all about building and maintaining relationships with the public)
39. Build on organizational strengths to take advantage of opportunities in the external environment
revolutionary media
weakness and threats strategies
strengths and opportunities strategies
advantages of getting a story in print
40. Immediate - like natural disasters or death - Emerging - like sexual harrassment or crime - and Sustained - rumors or down-sizing - scandals
AVE (Advertising value equivalency)
types of crises
components of the SWOT analysis
nonpublic
41. Reuters (based in London)
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42. Evening TV news - major network news - local newspaper
Examples of traditional media
strategic planning
media Gatekeepers
possible responses to crises
43. Yellow = current crises - Green = emerging crises - Brown = old crises
common mistakes in handling crises
forms of analysis used when informal methods of research aren't enough
colors associated with different crises
western media
44. Predicting or establishing a desired future goal state - determining what forces will help or hinder movement toward te goal - and formulating a plan for achieving the desired state
instrumental newspaper reader
pleasure newspaper reader
strategic thinking
methods to measure TV/radio audiences
45. How much do people use information in the problem situation? What kinds of information do people seek? How do people use information? What predicts information use?
external factors of a situation analysis?
television
summative evaluation
additional questions that must be answered through research
46. The key for public relations is that the new technology promotes what?
communication audit?
interactive communication (all about building and maintaining relationships with the public)
situation Analysis( Internal and External)
primary research
47. Conducted over a long period of time
components of the circular PR Management Process
guidelines on giving the media the news they want
tread-panel surveys
external factors of a situation analysis?
48. The media are subordinate to the state - which controls the press and restricts coverage. Example: Iraq under Hussein
ego-booster newspaper reader
situation Analysis( Internal and External)
authoritarian International media
embargoed news
49. Audience reach - Placement - Prominence - Share of Voice - Message Analysis - Visuals
strategic thinking
ways to analyze media coverage
guidelines for working with medi
potential audience
50. Identify thinsg that can go wrong and become highly visible - assign priorities - draft questions answers and solutions - focus on what do to and what to say - and develop a strategy to contain and counteract (not react and respond)
authoritarian International media
guidelines for handling a PR crises
additional questions that must be answered through research
outcomes of a program
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