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Test your basic knowledge |
Public Relations: PR Basics
Start Test
Study First
Subject
:
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Knowledge outcome - Predisposition (Opinion/attitude) outcome - and behavioral outcome
outcomes of a program
ego-booster newspaper reader
listening
10%
2. They read to enhance their self-image and status with others
types of surveys
PR effectivness
stages of crisis management
ego-booster newspaper reader
3. The key for public relations is that the new technology promotes what?
interactive communication (all about building and maintaining relationships with the public)
ways a company can use budgeting for PR
communist media
tread-panel surveys
4. Policies - procedures - and actions related to the problem
budgeting tips
colors associated with different crises
latent public
internal factors of a situation analysis
5. Diary - meter - people-meter - and telephone interview
10%
quantitative research methods
aware public
methods to measure TV/radio audiences
6. What's going on here and why? Methods include in depth interviewing - focus groups - ethnogrpahy
embargoed news
qualitative research methods
active public
big wires in the U.S
7. Libraries - databases - Internet - Publications - websites - etcs.
situation Analysis( Internal and External)
places where one could obtain secondary research
14%
potential audience
8. Number of people exposed to your program messages
Management by objectives
potential audience
quantitative research methods
colors associated with different crises
9. Define your objectives/mission - Define audience/what motivated them - Define metrics/critera to use - Compare yourself with the competition - Pick your measurement tool - Analyze results and make this a regular occurence
stakeholder analysis?
steps to creating an evaluation program at your organization
situation Analysis( Internal and External)
secondary research
10. Evening TV news - major network news - local newspaper
Examples of traditional media
stakeholder analysis?
qualitative research methods
putting news on a wire or syndicate
11. Build on organizational strengths to take advantage of opportunities in the external environment
research
guidelines for Good Media Relations
The PR practitioners
strengths and opportunities strategies
12. Total income or funds available - competitive necessity - Task or goal driven (least preferable) - Profit
stakeholder analysis?
guidelines for handling a PR crises
situation Analysis( Internal and External)
ways a company can use budgeting for PR
13. Get to know the reporters and editors - understand the constraints under which they operate - and build trust with them--every interaction counts
embargoed news
to build a relationship with the media
mailed surveys
publice service announcement
14. Use present tense - describe situation in measurable terms - do not imply solution or blame for problem - Step 1: Define the Problem. What question do we ask? What is happening now?
guidelines to writing useful problem statements
components of the SWOT analysis
SMART decisions
14%
15. PR now tells an org how to say - what to say and...
possible responses to crises
communication audit?
What to do
components of a budget
16. Defining the Problem (Or Opportunity) - Planning and Programming - Taking Action and Communication - and Evaluating the program
primary research
10%
components of the circular PR Management Process
types of surveys
17. They read for varied reasons that don't belong in any other category
10%
PR effectivness
scanner newspaper reader
quantitative research methods
18. Reach older demographics - opinion leaders tend to read the newspaper - impressive breadth in audience - has a large impact on public issues
internal factors of a situation analysis
guidelines for handling a PR crises
common mistakes in handling crises
advantages of getting a story in print
19. AP (Associated Press) and The United Press International
What to do
research
big wires in the U.S
colors associated with different crises
20. Uses printed word - spoken word - pictures in motion - color - animation - and sound effects...the most powerful medium
ways to analyze media coverage
listening
weaknesses and opportinities strategies
television
21. Reuters (based in London)
22. They make decisions to either minimize negative forces or maximize positive forces - that is always their focus
guidelines to writing useful problem statements
things that define stakeholders
force field analysis
communist media
23. Media is relatively free - as long as it supports national goals and heads toward development Example: India
What to do
quantitative research methods
developmental media
media Gatekeepers
24. The process of receiving - constructing meaning from - and responding to messages - Effective PR starts with this
guidelines for writing a program objective
embargoed news
listening
research
25. Best for counting - predicting and analyzing. Methods include content analysis and survey research
advertising
instrumental newspaper reader
quantitative research methods
possible responses to crises
26. The media are subordinate to the state - which controls the press and restricts coverage. Example: Iraq under Hussein
guidelines for writing a program objective
qualitative research methods
authoritarian International media
uncontrolled media
27. They read because they see it as a source of enjoyment and a habit
80%
pleasure newspaper reader
guidelines for writing a program objective
formal research
28. What percentage of a PR campaign SHOULD be used for research??
interactive communication (all about building and maintaining relationships with the public)
publice service announcement
active public
10%
29. The process of identifying who is involved and affected by the situation
forms of analysis used when informal methods of research aren't enough
active public
guidelines for Good Media Relations
stakeholder analysis?
30. Predicting or establishing a desired future goal state - determining what forces will help or hinder movement toward te goal - and formulating a plan for achieving the desired state
strategic thinking
What to do
colors associated with different crises
guidelines to writing useful problem statements
31. Evaluation done after the program has finished-- 'how did we do?'
SMART decisions
guidelines for handling a PR crises
summative evaluation
reification
32. Information must be newsworthy - It must be up to the standards of that media - Must be a timely report of the issue - Must be the right definition of news (you would need to research that company/organization)
The PR practitioners
guidelines on giving the media the news they want
aware public
tactics
33. Practitioners speak in terms of publicity - but media wants...?
colors associated with different crises
to build a relationship with the media
multiplier effect
news
34. RACE AND ROPE Research - Action - Communication - Evaluation AND Research - Objectives - Programming - Evaluation
outcomes of a program
the PR process
things that define stakeholders
PR effectivness
35. Documentation of an organizations efforts for the purpose of understanding how it communicates with its publics
media Gatekeepers
components of the SWOT analysis
secondary research
communication audit?
36. Integrated program with definite plans towards goals - increased management participation - emphasis thats positive - not defensive - and careful deliberation when making choices
stages of crisis management
latent public
methods to measure TV/radio audiences
results of long-range planning
37. They read to get information they think will be useful in daily living
ways to analyze media coverage
forms of analysis used when informal methods of research aren't enough
instrumental newspaper reader
strategic thinking
38. The State controls the media and requires it to promote only what they think Example: Media in China and Cuba
main obstacles in planning
communist media
ego-booster newspaper reader
strategic planning
39. People who recognize that they are involved but have not communicated it
aware public
problem definition
PR efficiency
places where one could obtain secondary research
40. Detection - Prevention/Preparation - Containment - Recovery - Learning
media Gatekeepers
AVE (Advertising value equivalency)
stages of crisis management
problem statement
41. MBO emphasizes goals and objectives
strategic thinking
tread-panel surveys
colors associated with different crises
Management by objectives
42. An information line during a crisis - has 2 parts: one that deals directly with the public - one that obtains the information - and needs to be credible before crisis
information center
formal research
common mistakes in handling crises
ways to analyze media coverage
43. How much do people use information in the problem situation? What kinds of information do people seek? How do people use information? What predicts information use?
stakeholder analysis?
authoritarian International media
tread-panel surveys
additional questions that must be answered through research
44. They save time/money - they don't have a bias - it is convenient BUT they have no control over who responds - low responses - may not be an accurate sample population
news
research
mailed surveys
instrumental newspaper reader
45. Whether or not your reached your goals
revolutionary media
14%
PR effectivness
big wires in the U.S
46. Build on org strengths to counter threats in external environments
communist media
reification
10%
strengths and threats strategies
47. What aspect of PR undergirds every step of the process?
research
pleasure newspaper reader
AVE (Advertising value equivalency)
examples of crises
48. Original research
primary research
guidelines for writing a program objective
The PR practitioners
quantitative research methods
49. What percentage of crises are 'smoldering?' (building over time)
active public
stakeholder analysis?
78%
opinion maker newspaper reader
50. Immediate - like natural disasters or death - Emerging - like sexual harrassment or crime - and Sustained - rumors or down-sizing - scandals
types of crises
80%
stakeholder analysis?
additional questions that must be answered through research