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Test your basic knowledge |
Public Relations: PR Basics
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Subject
:
business-skills
Instructions:
Answer 50 questions in 15 minutes.
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Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Immediate - like natural disasters or death - Emerging - like sexual harrassment or crime - and Sustained - rumors or down-sizing - scandals
uncontrolled media
types of crises
guidelines for writing a program objective
qualitative research methods
2. Strengths (internal) Weaknesses (Internal) Opportunities (external) and Threats (external)
multiplier effect
problem definition
components of the SWOT analysis
outcomes of a program
3. What percentage of crises are unexpected?
developmental media
14%
reification
attentive audience
4. In-person surveys - telephone surveys - self-administered surveys - mailed surveys
PR efficiency
the PR process
types of surveys
pleasure newspaper reader
5. Diary - meter - people-meter - and telephone interview
problem statement
secondary research
methods to measure TV/radio audiences
ego-booster newspaper reader
6. Product recall - fatal accidents - natural disasters - sexual harrassment
examples of crises
revolutionary media
ways a company can use budgeting for PR
formal research
7. Best for counting - predicting and analyzing. Methods include content analysis and survey research
quantitative research methods
tips to writing a Program Outcome
tactics
10%
8. History of the situation - study of who is involved/affected/gathering information about stakeholders
developmental media
controlled media
main obstacles in planning
external factors of a situation analysis?
9. Hesitation - Obfuscation - Retaliation - Being Ambiguous - To be Pompous - Confrontation - and Litigations
guidelines for writing a program objective
potential audience
guidelines for Good Media Relations
common mistakes in handling crises
10. Documentation of an organizations efforts for the purpose of understanding how it communicates with its publics
force field analysis
What to do
communication audit?
Examples of traditional media
11. Media over which you have no direct role in decisions about media content
ego-booster newspaper reader
components of the circular PR Management Process
television
uncontrolled media
12. The key for public relations is that the new technology promotes what?
budgeting tips
media Gatekeepers
interactive communication (all about building and maintaining relationships with the public)
television
13. Any announcement that promotes programs and services of the government and voluntary agencies--no payment is made to the station for broadcasting it
ways a company can use budgeting for PR
publice service announcement
ways to analyze media coverage
examples of crises
14. Calculates how much money an org would have to pay to secure the same amount of space/time in the media as paid advertising
examples of crises
AVE (Advertising value equivalency)
formative evaluation
14%
15. Know the cost of what you propose - base budget on goals and objectives - use a spreadsheet to manage costs
tips to writing a Program Outcome
big wires in the U.S
formative evaluation
budgeting tips
16. The process of identifying who is involved and affected by the situation
news
stakeholder analysis?
colors associated with different crises
strengths and opportunities strategies
17. You have a say in what is said - how it is said - when it is said and to some extent to whom it is said
controlled media
pleasure newspaper reader
formative evaluation
putting news on a wire or syndicate
18. What aspect of PR undergirds every step of the process?
weaknesses and opportinities strategies
research
stakeholder analysis?
situation Analysis( Internal and External)
19. Reach older demographics - opinion leaders tend to read the newspaper - impressive breadth in audience - has a large impact on public issues
quantitative research methods
Management by objectives
media Gatekeepers
advantages of getting a story in print
20. MOR
kinds of Informal/Explorative research?
the PR process
Management by Objectives and Results
main obstacles in planning
21. Making decisions about program goals and objectives - identifying key publics - setting policies or rules to guide selection of strategies - and determining those strategies
kinds of Informal/Explorative research?
strategic planning
possible responses to crises
latent public
22. Uses printed word - spoken word - pictures in motion - color - animation - and sound effects...the most powerful medium
opinion maker newspaper reader
mailed surveys
television
guidelines for Good Media Relations
23. Denial - Excuse - Justfication - Corrective Action - Apology (but with no change of action)
interactive communication (all about building and maintaining relationships with the public)
things that define stakeholders
types of crises
possible responses to crises
24. Number of people who attend to messages and attend events--measured by Readership - listenership - and viewership
attentive audience
authoritarian International media
additional questions that must be answered through research
potential audience
25. Media that tried to push against restrictions made by the State. Examples: undercover websites in China that get shut down
publice service announcement
revolutionary media
strengths and threats strategies
stakeholder analysis?
26. Evaluation done after the program has finished-- 'how did we do?'
internal factors of a situation analysis
news
developmental media
summative evaluation
27. Secondary analysis - content analysis (whats in the media) and surveys
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28. People who are unaware of their connections with others due to an issue
latent public
radio
multiplier effect
components of a budget
29. What percent of media relations is Preparation?
types of crises
80%
Management by Objectives and Results
tips to writing a Program Outcome
30. They read to get information they think will be useful in daily living
active public
instrumental newspaper reader
big wires in the U.S
PR effectivness
31. The State controls the media and requires it to promote only what they think Example: Media in China and Cuba
communist media
strengths and threats strategies
ways to analyze media coverage
force field analysis
32. Timeliness - Impact - Proximity - Unusualness - Conflict/Controversy (TIPUC)
strengths and opportunities strategies
Management by objectives
newsworthy event criteria
types of surveys
33. Give focus/direction - provide guidance/motivation - spell out the outcome criteria to be evaluated
tips to writing a Program Outcome
instrumental newspaper reader
80%
to build a relationship with the media
34. They save time/money - they don't have a bias - it is convenient BUT they have no control over who responds - low responses - may not be an accurate sample population
mailed surveys
steps to creating an evaluation program at your organization
media Gatekeepers
types of surveys
35. Specific - measurable - achievable - realistic - and time-bound decisions
formative evaluation
types of surveys
kinds of Informal/Explorative research?
SMART decisions
36. Media is relatively free - as long as it supports national goals and heads toward development Example: India
budgeting tips
primary research
developmental media
possible responses to crises
37. Identify thinsg that can go wrong and become highly visible - assign priorities - draft questions answers and solutions - focus on what do to and what to say - and develop a strategy to contain and counteract (not react and respond)
situation Analysis( Internal and External)
ways a company can use budgeting for PR
guidelines for handling a PR crises
the PR process
38. People who recognize that they are involved but have not communicated it
aware public
14%
force field analysis
cross sectional surveys
39. Information shared with journalists who are not to share it on a wide scale until given permission
ways to analyze media coverage
reification
possible responses to crises
embargoed news
40. Treating an abstraction as if it exists as a concrete material entity
external factors of a situation analysis?
reification
putting news on a wire or syndicate
weaknesses and opportinities strategies
41. Predicting or establishing a desired future goal state - determining what forces will help or hinder movement toward te goal - and formulating a plan for achieving the desired state
listening
strategic thinking
television
communication audit?
42. PR now tells an org how to say - what to say and...
common mistakes in handling crises
What to do
advertising
guidelines on giving the media the news they want
43. When a company uses AVE's to save money and look more credible
developmental media
multiplier effect
stages of crisis management
components of the SWOT analysis
44. News media are free to report on whatever they wish - as long as they balance it with social responsibility Example: America
things that define stakeholders
revolutionary media
western media
additional questions that must be answered through research
45. Policies - procedures - and actions related to the problem
Management by Objectives and Results
interactive communication (all about building and maintaining relationships with the public)
internal factors of a situation analysis
SMART decisions
46. ualitative and Quantitative research
common mistakes in handling crises
formal research
strategic thinking
methods to measure TV/radio audiences
47. An information line during a crisis - has 2 parts: one that deals directly with the public - one that obtains the information - and needs to be credible before crisis
SMART decisions
tactics
nonpublic
information center
48. Get to know the reporters and editors - understand the constraints under which they operate - and build trust with them--every interaction counts
force field analysis
cross sectional surveys
kinds of Informal/Explorative research?
to build a relationship with the media
49. How much money/time did it take to reach those goals
newsworthy event criteria
colors associated with different crises
PR efficiency
common mistakes in handling crises
50. Failure of employers to include the PR practitioner in decisions - perception of PR as 'communication support' - absence of 'agreed-upon' objectives - inadequate time - frustrations and delays
ways a company can use budgeting for PR
main obstacles in planning
internal factors of a situation analysis
interactive communication (all about building and maintaining relationships with the public)
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