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Test your basic knowledge |
Public Relations: PR Basics
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Subject
:
business-skills
Instructions:
Answer 50 questions in 15 minutes.
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Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Any announcement that promotes programs and services of the government and voluntary agencies--no payment is made to the station for broadcasting it
examples of crises
latent public
tactics
publice service announcement
2. What financially supports cable television?
Management by Objectives and Results
tread-panel surveys
advertising
to build a relationship with the media
3. What percentage of crises are 'smoldering?' (building over time)
78%
potential audience
primary research
uncontrolled media
4. History of the situation - study of who is involved/affected/gathering information about stakeholders
scanner newspaper reader
problem statement
newsworthy event criteria
external factors of a situation analysis?
5. People who are unaware of their connections with others due to an issue
guidelines on giving the media the news they want
guidelines for handling a PR crises
tips to writing a Program Outcome
latent public
6. Timeliness - Impact - Proximity - Unusualness - Conflict/Controversy (TIPUC)
publice service announcement
What to do
media Gatekeepers
newsworthy event criteria
7. Denial - Excuse - Justfication - Corrective Action - Apology (but with no change of action)
active public
possible responses to crises
big wires in the U.S
mailed surveys
8. On-going evaluation in-progress during the program-- 'How are we doing?'
information center
authoritarian International media
possible responses to crises
formative evaluation
9. Give focus/direction - provide guidance/motivation - spell out the outcome criteria to be evaluated
news
tactics
tips to writing a Program Outcome
attentive audience
10. Calculates how much money an org would have to pay to secure the same amount of space/time in the media as paid advertising
world's largest international news agency
communication audit?
tread-panel surveys
AVE (Advertising value equivalency)
11. In-person surveys - telephone surveys - self-administered surveys - mailed surveys
problem statement
ego-booster newspaper reader
types of surveys
putting news on a wire or syndicate
12. Yellow = current crises - Green = emerging crises - Brown = old crises
What to do
western media
stakeholder analysis?
colors associated with different crises
13. Immediate - like natural disasters or death - Emerging - like sexual harrassment or crime - and Sustained - rumors or down-sizing - scandals
types of crises
tactics
force field analysis
colors associated with different crises
14. Reuters (based in London)
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15. Attempt to minimize both organizational weaknesses and external threats
embargoed news
weakness and threats strategies
active public
formal research
16. Evening TV news - major network news - local newspaper
Examples of traditional media
Management by objectives
ego-booster newspaper reader
primary research
17. The key for public relations is that the new technology promotes what?
outcomes of a program
interactive communication (all about building and maintaining relationships with the public)
formative evaluation
advertising
18. They read to get information they think will be useful in daily living
components of the SWOT analysis
instrumental newspaper reader
newsworthy event criteria
summative evaluation
19. Failure of employers to include the PR practitioner in decisions - perception of PR as 'communication support' - absence of 'agreed-upon' objectives - inadequate time - frustrations and delays
putting news on a wire or syndicate
main obstacles in planning
publice service announcement
methods to measure TV/radio audiences
20. Know the cost of what you propose - base budget on goals and objectives - use a spreadsheet to manage costs
examples of crises
places where one could obtain secondary research
tread-panel surveys
budgeting tips
21. Their level of involvement is very low - they dont have any impact in the org. and vice versa
examples of crises
types of crises
scanner newspaper reader
nonpublic
22. Shoot squarely (be honest) - Give Service (give them what they want) - Do not beg for a story - Do not ask for 'kills' (suppressing a story) - Do not Flood the media (stick to what is news only)
kinds of Informal/Explorative research?
secondary research
types of surveys
guidelines for Good Media Relations
23. RACE AND ROPE Research - Action - Communication - Evaluation AND Research - Objectives - Programming - Evaluation
budgeting tips
the PR process
guidelines to writing useful problem statements
world's largest international news agency
24. How much money/time did it take to reach those goals
potential audience
budgeting tips
outcomes of a program
PR efficiency
25. Define your objectives/mission - Define audience/what motivated them - Define metrics/critera to use - Compare yourself with the competition - Pick your measurement tool - Analyze results and make this a regular occurence
force field analysis
ego-booster newspaper reader
the PR process
steps to creating an evaluation program at your organization
26. Total income or funds available - competitive necessity - Task or goal driven (least preferable) - Profit
qualitative research methods
quantitative research methods
controlled media
ways a company can use budgeting for PR
27. What percent of media relations is Preparation?
colors associated with different crises
force field analysis
communist media
80%
28. Reach older demographics - opinion leaders tend to read the newspaper - impressive breadth in audience - has a large impact on public issues
cross sectional surveys
advantages of getting a story in print
The PR practitioners
problem definition
29. What percentage of a PR campaign SHOULD be used for research??
10%
radio
places where one could obtain secondary research
putting news on a wire or syndicate
30. The State controls the media and requires it to promote only what they think Example: Media in China and Cuba
communist media
media Gatekeepers
components of the SWOT analysis
stages of crisis management
31. Problem statement - purpose statement - audience analysis - recommendation plans - time frame - projected costs - and evaluation design
research
results of long-range planning
components of a budget
newsworthy event criteria
32. When people communicate and organize to do something about the situation they are involved in
guidelines for handling a PR crises
aware public
active public
secondary research
33. Making decisions about program goals and objectives - identifying key publics - setting policies or rules to guide selection of strategies - and determining those strategies
strategic planning
budgeting tips
uncontrolled media
latent public
34. They save time/money - they don't have a bias - it is convenient BUT they have no control over who responds - low responses - may not be an accurate sample population
the PR process
Management by objectives
stakeholder analysis?
mailed surveys
35. MOR
budgeting tips
reification
Management by Objectives and Results
14%
36. Conducted to measure one single point in time
cross sectional surveys
AVE (Advertising value equivalency)
situation analysis
tactics
37. Use present tense - describe situation in measurable terms - do not imply solution or blame for problem - Step 1: Define the Problem. What question do we ask? What is happening now?
tread-panel surveys
guidelines to writing useful problem statements
media Gatekeepers
scanner newspaper reader
38. Build on organizational strengths to take advantage of opportunities in the external environment
strengths and opportunities strategies
scanner newspaper reader
active public
components of the SWOT analysis
39. Treating an abstraction as if it exists as a concrete material entity
scanner newspaper reader
reification
instrumental newspaper reader
attentive audience
40. Product recall - fatal accidents - natural disasters - sexual harrassment
developmental media
controlled media
examples of crises
components of the SWOT analysis
41. When a company uses AVE's to save money and look more credible
What to do
steps to creating an evaluation program at your organization
problem statement
multiplier effect
42. Geographics - Demographics - Lifestyle/Pyshcological - Covert Power - Position - Reputation - Membership - Role in decsions - Communication behavior
places where one could obtain secondary research
publice service announcement
things that define stakeholders
guidelines for handling a PR crises
43. Hesitation - Obfuscation - Retaliation - Being Ambiguous - To be Pompous - Confrontation - and Litigations
common mistakes in handling crises
strategic planning
tips to writing a Program Outcome
14%
44. Documentation of an organizations efforts for the purpose of understanding how it communicates with its publics
advertising
communication audit?
cross sectional surveys
situation analysis
45. They read newspapers to receive advice and guidance for forming and validating an opinion
opinion maker newspaper reader
formal research
active public
situation Analysis( Internal and External)
46. An information line during a crisis - has 2 parts: one that deals directly with the public - one that obtains the information - and needs to be credible before crisis
mailed surveys
information center
attentive audience
formative evaluation
47. Research that has already been conducted
secondary research
aware public
instrumental newspaper reader
Management by Objectives and Results
48. Audience reach - Placement - Prominence - Share of Voice - Message Analysis - Visuals
main obstacles in planning
ways to analyze media coverage
additional questions that must be answered through research
external factors of a situation analysis?
49. Media is relatively free - as long as it supports national goals and heads toward development Example: India
kinds of Informal/Explorative research?
AVE (Advertising value equivalency)
western media
developmental media
50. They read to enhance their self-image and status with others
strategic thinking
listening
putting news on a wire or syndicate
ego-booster newspaper reader
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