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Test your basic knowledge |
Public Relations: PR Basics
Start Test
Study First
Subject
:
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Build on organizational strengths to take advantage of opportunities in the external environment
strengths and opportunities strategies
newsworthy event criteria
news
advantages of getting a story in print
2. Information must be newsworthy - It must be up to the standards of that media - Must be a timely report of the issue - Must be the right definition of news (you would need to research that company/organization)
common mistakes in handling crises
PR effectivness
guidelines on giving the media the news they want
things that define stakeholders
3. Product recall - fatal accidents - natural disasters - sexual harrassment
big wires in the U.S
examples of crises
additional questions that must be answered through research
reification
4. Predicting or establishing a desired future goal state - determining what forces will help or hinder movement toward te goal - and formulating a plan for achieving the desired state
AVE (Advertising value equivalency)
nonpublic
strategic thinking
guidelines for handling a PR crises
5. In-person surveys - telephone surveys - self-administered surveys - mailed surveys
western media
listening
types of surveys
formative evaluation
6. Documentation of an organizations efforts for the purpose of understanding how it communicates with its publics
PR effectivness
communication audit?
mailed surveys
strengths and opportunities strategies
7. What percentage of crises are unexpected?
14%
interactive communication (all about building and maintaining relationships with the public)
outcomes of a program
western media
8. The process of identifying who is involved and affected by the situation
PR effectivness
stakeholder analysis?
situation Analysis( Internal and External)
uncontrolled media
9. Calculates how much money an org would have to pay to secure the same amount of space/time in the media as paid advertising
AVE (Advertising value equivalency)
newsworthy event criteria
cross sectional surveys
components of a budget
10. Total income or funds available - competitive necessity - Task or goal driven (least preferable) - Profit
ways a company can use budgeting for PR
80%
uncontrolled media
main obstacles in planning
11. RACE AND ROPE Research - Action - Communication - Evaluation AND Research - Objectives - Programming - Evaluation
communication audit?
ways a company can use budgeting for PR
the PR process
situation Analysis( Internal and External)
12. What questions do we ask? What is involved/affected? What positive and negative forces are operating?
SMART decisions
Management by objectives
situation Analysis( Internal and External)
listening
13. Diary - meter - people-meter - and telephone interview
colors associated with different crises
methods to measure TV/radio audiences
guidelines for writing a program objective
problem definition
14. A concise desciption of the situation
results of long-range planning
types of surveys
80%
problem statement
15. Yellow = current crises - Green = emerging crises - Brown = old crises
strategic thinking
colors associated with different crises
radio
qualitative research methods
16. What percentage of a PR campaign SHOULD be used for research??
10%
14%
problem statement
types of crises
17. They read to enhance their self-image and status with others
communication audit?
problem statement
force field analysis
ego-booster newspaper reader
18. Get to know the reporters and editors - understand the constraints under which they operate - and build trust with them--every interaction counts
communication audit?
Management by objectives
components of a budget
to build a relationship with the media
19. An information line during a crisis - has 2 parts: one that deals directly with the public - one that obtains the information - and needs to be credible before crisis
components of a budget
tips to writing a Program Outcome
places where one could obtain secondary research
information center
20. Their level of involvement is very low - they dont have any impact in the org. and vice versa
The PR practitioners
nonpublic
aware public
attentive audience
21. Hesitation - Obfuscation - Retaliation - Being Ambiguous - To be Pompous - Confrontation - and Litigations
putting news on a wire or syndicate
internal factors of a situation analysis
scanner newspaper reader
common mistakes in handling crises
22. AP (Associated Press) and The United Press International
big wires in the U.S
components of the circular PR Management Process
qualitative research methods
Management by objectives
23. Making decisions about program goals and objectives - identifying key publics - setting policies or rules to guide selection of strategies - and determining those strategies
qualitative research methods
instrumental newspaper reader
strategic planning
places where one could obtain secondary research
24. Build on org strengths to counter threats in external environments
situation Analysis( Internal and External)
opinion maker newspaper reader
strategic planning
strengths and threats strategies
25. How much do people use information in the problem situation? What kinds of information do people seek? How do people use information? What predicts information use?
additional questions that must be answered through research
tread-panel surveys
main obstacles in planning
weakness and threats strategies
26. Attempt to minimize organizational weaknesses by taking advantages of external opportunities
attentive audience
strengths and threats strategies
weaknesses and opportinities strategies
ways to analyze media coverage
27. The process of receiving - constructing meaning from - and responding to messages - Effective PR starts with this
authoritarian International media
guidelines to writing useful problem statements
latent public
listening
28. Reuters (based in London)
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29. Start with 'To' then use an accomplishment verb - Specify a key outcome to be achieved - State the outcome in quantitative terms - Set a target date for acheiving - Put it in writing and refer to it often
steps to creating an evaluation program at your organization
tactics
Management by Objectives and Results
guidelines for writing a program objective
30. It ensures that the message will be transmitted immediately to a wide spread audience - very influential
research
putting news on a wire or syndicate
stakeholder analysis?
news
31. Best for counting - predicting and analyzing. Methods include content analysis and survey research
nonpublic
quantitative research methods
budgeting tips
things that define stakeholders
32. Whose job is it to educate and train executives to deal with the press?
authoritarian International media
embargoed news
The PR practitioners
steps to creating an evaluation program at your organization
33. Policies - procedures - and actions related to the problem
PR effectivness
latent public
embargoed news
internal factors of a situation analysis
34. The State controls the media and requires it to promote only what they think Example: Media in China and Cuba
examples of crises
communist media
qualitative research methods
strengths and opportunities strategies
35. What percentage of crises are 'smoldering?' (building over time)
78%
PR efficiency
problem definition
AVE (Advertising value equivalency)
36. Number of people exposed to your program messages
embargoed news
controlled media
potential audience
Management by objectives
37. What percent of media relations is Preparation?
reification
additional questions that must be answered through research
80%
nonpublic
38. They save time/money - they don't have a bias - it is convenient BUT they have no control over who responds - low responses - may not be an accurate sample population
mailed surveys
newsworthy event criteria
reification
places where one could obtain secondary research
39. Identify thinsg that can go wrong and become highly visible - assign priorities - draft questions answers and solutions - focus on what do to and what to say - and develop a strategy to contain and counteract (not react and respond)
Examples of traditional media
latent public
guidelines for handling a PR crises
developmental media
40. PR now tells an org how to say - what to say and...
weakness and threats strategies
guidelines for writing a program objective
active public
What to do
41. When a company uses AVE's to save money and look more credible
big wires in the U.S
multiplier effect
methods to measure TV/radio audiences
strategic planning
42. When people communicate and organize to do something about the situation they are involved in
78%
tips to writing a Program Outcome
active public
formal research
43. They read to get information they think will be useful in daily living
instrumental newspaper reader
budgeting tips
aware public
methods to measure TV/radio audiences
44. History of the situation - study of who is involved/affected/gathering information about stakeholders
strengths and opportunities strategies
aware public
external factors of a situation analysis?
components of the circular PR Management Process
45. Evening TV news - major network news - local newspaper
Examples of traditional media
PR efficiency
formative evaluation
budgeting tips
46. Media is relatively free - as long as it supports national goals and heads toward development Example: India
tactics
reification
developmental media
types of crises
47. Number of people who attend to messages and attend events--measured by Readership - listenership - and viewership
attentive audience
weaknesses and opportinities strategies
radio
budgeting tips
48. Original research
AVE (Advertising value equivalency)
primary research
tips to writing a Program Outcome
formative evaluation
49. Defining the Problem (Or Opportunity) - Planning and Programming - Taking Action and Communication - and Evaluating the program
possible responses to crises
components of the circular PR Management Process
interactive communication (all about building and maintaining relationships with the public)
embargoed news
50. Practitioners speak in terms of publicity - but media wants...?
kinds of Informal/Explorative research?
ways a company can use budgeting for PR
14%
news