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Test your basic knowledge |
Public Relations: PR Basics
Start Test
Study First
Subject
:
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. The process of receiving - constructing meaning from - and responding to messages - Effective PR starts with this
multiplier effect
components of the SWOT analysis
media Gatekeepers
listening
2. Whose job is it to educate and train executives to deal with the press?
stages of crisis management
radio
Examples of traditional media
The PR practitioners
3. Original research
primary research
What to do
attentive audience
communist media
4. Documentation of an organizations efforts for the purpose of understanding how it communicates with its publics
communication audit?
guidelines for writing a program objective
kinds of Informal/Explorative research?
14%
5. How much money/time did it take to reach those goals
potential audience
newsworthy event criteria
PR efficiency
qualitative research methods
6. Treating an abstraction as if it exists as a concrete material entity
SMART decisions
reification
communication audit?
qualitative research methods
7. Predicting or establishing a desired future goal state - determining what forces will help or hinder movement toward te goal - and formulating a plan for achieving the desired state
research
strategic thinking
tips to writing a Program Outcome
information center
8. Reach older demographics - opinion leaders tend to read the newspaper - impressive breadth in audience - has a large impact on public issues
advantages of getting a story in print
attentive audience
Management by Objectives and Results
forms of analysis used when informal methods of research aren't enough
9. Timeliness - Impact - Proximity - Unusualness - Conflict/Controversy (TIPUC)
additional questions that must be answered through research
force field analysis
newsworthy event criteria
tread-panel surveys
10. People who are unaware of their connections with others due to an issue
weaknesses and opportinities strategies
opinion maker newspaper reader
things that define stakeholders
latent public
11. The process of identifying who is involved and affected by the situation
components of the SWOT analysis
stakeholder analysis?
results of long-range planning
summative evaluation
12. What percentage of crises are unexpected?
communication audit?
news
newsworthy event criteria
14%
13. Hesitation - Obfuscation - Retaliation - Being Ambiguous - To be Pompous - Confrontation - and Litigations
common mistakes in handling crises
problem definition
guidelines to writing useful problem statements
methods to measure TV/radio audiences
14. Research that has already been conducted
embargoed news
guidelines for writing a program objective
listening
secondary research
15. Shoot squarely (be honest) - Give Service (give them what they want) - Do not beg for a story - Do not ask for 'kills' (suppressing a story) - Do not Flood the media (stick to what is news only)
ego-booster newspaper reader
potential audience
uncontrolled media
guidelines for Good Media Relations
16. Build on org strengths to counter threats in external environments
ways to analyze media coverage
problem statement
secondary research
strengths and threats strategies
17. Audience reach - Placement - Prominence - Share of Voice - Message Analysis - Visuals
strengths and opportunities strategies
ways to analyze media coverage
big wires in the U.S
news
18. On-going evaluation in-progress during the program-- 'How are we doing?'
examples of crises
publice service announcement
ways to analyze media coverage
formative evaluation
19. The State controls the media and requires it to promote only what they think Example: Media in China and Cuba
internal factors of a situation analysis
guidelines for handling a PR crises
communist media
ways to analyze media coverage
20. With uncontrolled media these people control if it is reported/what - when how - etc?
media Gatekeepers
information center
guidelines to writing useful problem statements
PR efficiency
21. Conducted to measure one single point in time
external factors of a situation analysis?
things that define stakeholders
cross sectional surveys
communist media
22. Making decisions about program goals and objectives - identifying key publics - setting policies or rules to guide selection of strategies - and determining those strategies
80%
strengths and threats strategies
strategic planning
authoritarian International media
23. PR now tells an org how to say - what to say and...
places where one could obtain secondary research
nonpublic
What to do
AVE (Advertising value equivalency)
24. What questions do we ask? What is involved/affected? What positive and negative forces are operating?
Management by Objectives and Results
10%
cross sectional surveys
situation Analysis( Internal and External)
25. Immediate - like natural disasters or death - Emerging - like sexual harrassment or crime - and Sustained - rumors or down-sizing - scandals
results of long-range planning
types of crises
communist media
80%
26. What's going on here and why? Methods include in depth interviewing - focus groups - ethnogrpahy
AVE (Advertising value equivalency)
steps to creating an evaluation program at your organization
big wires in the U.S
qualitative research methods
27. How much do people use information in the problem situation? What kinds of information do people seek? How do people use information? What predicts information use?
What to do
Management by Objectives and Results
advertising
additional questions that must be answered through research
28. Uses printed word - spoken word - pictures in motion - color - animation - and sound effects...the most powerful medium
stages of crisis management
forms of analysis used when informal methods of research aren't enough
situation Analysis( Internal and External)
television
29. Personal contacts - Key informants - community forums - advisory boards - monitor social media
advertising
attentive audience
kinds of Informal/Explorative research?
Management by Objectives and Results
30. They read for varied reasons that don't belong in any other category
scanner newspaper reader
colors associated with different crises
summative evaluation
developmental media
31. Product recall - fatal accidents - natural disasters - sexual harrassment
the PR process
The PR practitioners
examples of crises
interactive communication (all about building and maintaining relationships with the public)
32. Evening TV news - major network news - local newspaper
Examples of traditional media
ways a company can use budgeting for PR
news
possible responses to crises
33. Libraries - databases - Internet - Publications - websites - etcs.
embargoed news
guidelines on giving the media the news they want
strategic planning
places where one could obtain secondary research
34. An information line during a crisis - has 2 parts: one that deals directly with the public - one that obtains the information - and needs to be credible before crisis
budgeting tips
information center
78%
multiplier effect
35. Number of people exposed to your program messages
potential audience
additional questions that must be answered through research
situation Analysis( Internal and External)
ego-booster newspaper reader
36. MBO emphasizes goals and objectives
Management by objectives
the PR process
stages of crisis management
ego-booster newspaper reader
37. Knowledge outcome - Predisposition (Opinion/attitude) outcome - and behavioral outcome
outcomes of a program
things that define stakeholders
primary research
additional questions that must be answered through research
38. Failure of employers to include the PR practitioner in decisions - perception of PR as 'communication support' - absence of 'agreed-upon' objectives - inadequate time - frustrations and delays
situation Analysis( Internal and External)
main obstacles in planning
guidelines on giving the media the news they want
common mistakes in handling crises
39. People who recognize that they are involved but have not communicated it
components of the SWOT analysis
summative evaluation
aware public
80%
40. ualitative and Quantitative research
formal research
colors associated with different crises
mailed surveys
television
41. Evaluation done after the program has finished-- 'how did we do?'
instrumental newspaper reader
summative evaluation
communication audit?
secondary research
42. Any announcement that promotes programs and services of the government and voluntary agencies--no payment is made to the station for broadcasting it
situation Analysis( Internal and External)
publice service announcement
latent public
reification
43. What percentage of a PR campaign SHOULD be used for research??
television
10%
advantages of getting a story in print
attentive audience
44. Media over which you have no direct role in decisions about media content
advertising
uncontrolled media
secondary research
PR effectivness
45. What percent of media relations is Preparation?
80%
additional questions that must be answered through research
colors associated with different crises
problem statement
46. Defining the Problem (Or Opportunity) - Planning and Programming - Taking Action and Communication - and Evaluating the program
qualitative research methods
components of the circular PR Management Process
opinion maker newspaper reader
places where one could obtain secondary research
47. Detection - Prevention/Preparation - Containment - Recovery - Learning
developmental media
stages of crisis management
components of the circular PR Management Process
force field analysis
48. Total income or funds available - competitive necessity - Task or goal driven (least preferable) - Profit
ways a company can use budgeting for PR
situation analysis
pleasure newspaper reader
AVE (Advertising value equivalency)
49. Practitioners speak in terms of publicity - but media wants...?
78%
components of the SWOT analysis
news
things that define stakeholders
50. Strengths (internal) Weaknesses (Internal) Opportunities (external) and Threats (external)
budgeting tips
summative evaluation
steps to creating an evaluation program at your organization
components of the SWOT analysis