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Test your basic knowledge |
Public Relations: PR Basics
Start Test
Study First
Subject
:
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Their level of involvement is very low - they dont have any impact in the org. and vice versa
80%
tread-panel surveys
media Gatekeepers
nonpublic
2. Shoot squarely (be honest) - Give Service (give them what they want) - Do not beg for a story - Do not ask for 'kills' (suppressing a story) - Do not Flood the media (stick to what is news only)
components of the SWOT analysis
possible responses to crises
guidelines for Good Media Relations
instrumental newspaper reader
3. Start with 'To' then use an accomplishment verb - Specify a key outcome to be achieved - State the outcome in quantitative terms - Set a target date for acheiving - Put it in writing and refer to it often
guidelines for writing a program objective
uncontrolled media
Examples of traditional media
putting news on a wire or syndicate
4. Defining the Problem (Or Opportunity) - Planning and Programming - Taking Action and Communication - and Evaluating the program
strengths and threats strategies
components of the circular PR Management Process
listening
cross sectional surveys
5. What percent of media relations is Preparation?
14%
guidelines for working with medi
80%
attentive audience
6. Calculates how much money an org would have to pay to secure the same amount of space/time in the media as paid advertising
controlled media
advertising
formative evaluation
AVE (Advertising value equivalency)
7. When people communicate and organize to do something about the situation they are involved in
newsworthy event criteria
active public
putting news on a wire or syndicate
the PR process
8. What percentage of crises are 'smoldering?' (building over time)
the PR process
78%
weakness and threats strategies
colors associated with different crises
9. The State controls the media and requires it to promote only what they think Example: Media in China and Cuba
attentive audience
external factors of a situation analysis?
publice service announcement
communist media
10. What's going on here and why? Methods include in depth interviewing - focus groups - ethnogrpahy
strengths and opportunities strategies
SMART decisions
qualitative research methods
quantitative research methods
11. Define your objectives/mission - Define audience/what motivated them - Define metrics/critera to use - Compare yourself with the competition - Pick your measurement tool - Analyze results and make this a regular occurence
main obstacles in planning
quantitative research methods
AVE (Advertising value equivalency)
steps to creating an evaluation program at your organization
12. Use present tense - describe situation in measurable terms - do not imply solution or blame for problem - Step 1: Define the Problem. What question do we ask? What is happening now?
research
guidelines to writing useful problem statements
problem definition
interactive communication (all about building and maintaining relationships with the public)
13. Evaluation done after the program has finished-- 'how did we do?'
tips to writing a Program Outcome
summative evaluation
situation Analysis( Internal and External)
pleasure newspaper reader
14. Uses printed word - spoken word - pictures in motion - color - animation - and sound effects...the most powerful medium
world's largest international news agency
television
multiplier effect
forms of analysis used when informal methods of research aren't enough
15. On-going evaluation in-progress during the program-- 'How are we doing?'
force field analysis
formative evaluation
things that define stakeholders
situation Analysis( Internal and External)
16. An information line during a crisis - has 2 parts: one that deals directly with the public - one that obtains the information - and needs to be credible before crisis
guidelines for working with medi
revolutionary media
information center
secondary research
17. Media over which you have no direct role in decisions about media content
uncontrolled media
weakness and threats strategies
authoritarian International media
guidelines for writing a program objective
18. _____ has the advantage of interactive conversation with its publics - and it has a personal appeal becuase it is the spoken word
guidelines for writing a program objective
PR effectivness
communication audit?
radio
19. What financially supports cable television?
guidelines for Good Media Relations
attentive audience
components of a budget
advertising
20. You have a say in what is said - how it is said - when it is said and to some extent to whom it is said
information center
controlled media
situation analysis
strategic planning
21. RACE AND ROPE Research - Action - Communication - Evaluation AND Research - Objectives - Programming - Evaluation
the PR process
What to do
multiplier effect
kinds of Informal/Explorative research?
22. Talk from the viewpoint of the publics interest - make the news easy to read - do not make a comment you don't want quoted - state the most important facts at the start - do not argue or lose your cool - you may rephrase a question you do not like -
nonpublic
authoritarian International media
guidelines for working with medi
secondary research
23. Identify thinsg that can go wrong and become highly visible - assign priorities - draft questions answers and solutions - focus on what do to and what to say - and develop a strategy to contain and counteract (not react and respond)
multiplier effect
problem statement
radio
guidelines for handling a PR crises
24. In-person surveys - telephone surveys - self-administered surveys - mailed surveys
potential audience
radio
types of surveys
controlled media
25. With uncontrolled media these people control if it is reported/what - when how - etc?
80%
radio
media Gatekeepers
outcomes of a program
26. They save time/money - they don't have a bias - it is convenient BUT they have no control over who responds - low responses - may not be an accurate sample population
mailed surveys
radio
colors associated with different crises
budgeting tips
27. Treating an abstraction as if it exists as a concrete material entity
80%
PR effectivness
colors associated with different crises
reification
28. Specific activties that relate to strategies - have direct action - result from strategies
What to do
uncontrolled media
tactics
strategic planning
29. Reach older demographics - opinion leaders tend to read the newspaper - impressive breadth in audience - has a large impact on public issues
advantages of getting a story in print
active public
10%
controlled media
30. Timeliness - Impact - Proximity - Unusualness - Conflict/Controversy (TIPUC)
tactics
problem statement
reification
newsworthy event criteria
31. How much money/time did it take to reach those goals
active public
tactics
revolutionary media
PR efficiency
32. What percentage of a PR campaign SHOULD be used for research??
problem statement
PR efficiency
10%
active public
33. MBO emphasizes goals and objectives
Management by objectives
stages of crisis management
radio
multiplier effect
34. Number of people exposed to your program messages
potential audience
10%
steps to creating an evaluation program at your organization
developmental media
35. PR now tells an org how to say - what to say and...
force field analysis
What to do
quantitative research methods
guidelines on giving the media the news they want
36. Know the cost of what you propose - base budget on goals and objectives - use a spreadsheet to manage costs
budgeting tips
multiplier effect
reification
ego-booster newspaper reader
37. A collection of all that is known about the situation
situation analysis
strengths and threats strategies
communication audit?
advertising
38. Number of people who attend to messages and attend events--measured by Readership - listenership - and viewership
potential audience
secondary research
interactive communication (all about building and maintaining relationships with the public)
attentive audience
39. Specific - measurable - achievable - realistic - and time-bound decisions
SMART decisions
common mistakes in handling crises
PR effectivness
radio
40. What aspect of PR undergirds every step of the process?
weaknesses and opportinities strategies
cross sectional surveys
PR effectivness
research
41. Failure of employers to include the PR practitioner in decisions - perception of PR as 'communication support' - absence of 'agreed-upon' objectives - inadequate time - frustrations and delays
quantitative research methods
Management by Objectives and Results
ways to analyze media coverage
main obstacles in planning
42. Whether or not your reached your goals
formal research
strengths and threats strategies
revolutionary media
PR effectivness
43. Get to know the reporters and editors - understand the constraints under which they operate - and build trust with them--every interaction counts
to build a relationship with the media
places where one could obtain secondary research
Management by objectives
common mistakes in handling crises
44. Conducted over a long period of time
authoritarian International media
tread-panel surveys
main obstacles in planning
types of crises
45. It ensures that the message will be transmitted immediately to a wide spread audience - very influential
formal research
types of crises
examples of crises
putting news on a wire or syndicate
46. Policies - procedures - and actions related to the problem
steps to creating an evaluation program at your organization
SMART decisions
ways to analyze media coverage
internal factors of a situation analysis
47. They read for varied reasons that don't belong in any other category
interactive communication (all about building and maintaining relationships with the public)
guidelines for Good Media Relations
scanner newspaper reader
strengths and threats strategies
48. Detection - Prevention/Preparation - Containment - Recovery - Learning
situation analysis
western media
stages of crisis management
places where one could obtain secondary research
49. Knowledge outcome - Predisposition (Opinion/attitude) outcome - and behavioral outcome
mailed surveys
uncontrolled media
strengths and opportunities strategies
outcomes of a program
50. The key for public relations is that the new technology promotes what?
interactive communication (all about building and maintaining relationships with the public)
putting news on a wire or syndicate
possible responses to crises
What to do