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Test your basic knowledge |
Public Relations: PR Basics
Start Test
Study First
Subject
:
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Immediate - like natural disasters or death - Emerging - like sexual harrassment or crime - and Sustained - rumors or down-sizing - scandals
types of crises
western media
formal research
latent public
2. What percentage of crises are unexpected?
What to do
The PR practitioners
forms of analysis used when informal methods of research aren't enough
14%
3. How much do people use information in the problem situation? What kinds of information do people seek? How do people use information? What predicts information use?
additional questions that must be answered through research
aware public
80%
guidelines for handling a PR crises
4. Total income or funds available - competitive necessity - Task or goal driven (least preferable) - Profit
ways a company can use budgeting for PR
78%
steps to creating an evaluation program at your organization
opinion maker newspaper reader
5. Research that has already been conducted
cross sectional surveys
10%
secondary research
weakness and threats strategies
6. Strengths (internal) Weaknesses (Internal) Opportunities (external) and Threats (external)
components of the SWOT analysis
tips to writing a Program Outcome
active public
interactive communication (all about building and maintaining relationships with the public)
7. Specific activties that relate to strategies - have direct action - result from strategies
tactics
information center
80%
weaknesses and opportinities strategies
8. Start with 'To' then use an accomplishment verb - Specify a key outcome to be achieved - State the outcome in quantitative terms - Set a target date for acheiving - Put it in writing and refer to it often
guidelines for writing a program objective
active public
strengths and opportunities strategies
Management by objectives
9. Reach older demographics - opinion leaders tend to read the newspaper - impressive breadth in audience - has a large impact on public issues
advantages of getting a story in print
authoritarian International media
formal research
guidelines for handling a PR crises
10. Identify thinsg that can go wrong and become highly visible - assign priorities - draft questions answers and solutions - focus on what do to and what to say - and develop a strategy to contain and counteract (not react and respond)
situation analysis
possible responses to crises
guidelines on giving the media the news they want
guidelines for handling a PR crises
11. A collection of all that is known about the situation
embargoed news
advantages of getting a story in print
situation analysis
publice service announcement
12. On-going evaluation in-progress during the program-- 'How are we doing?'
guidelines on giving the media the news they want
big wires in the U.S
weaknesses and opportinities strategies
formative evaluation
13. Diary - meter - people-meter - and telephone interview
strategic planning
quantitative research methods
methods to measure TV/radio audiences
to build a relationship with the media
14. The State controls the media and requires it to promote only what they think Example: Media in China and Cuba
communist media
to build a relationship with the media
strengths and threats strategies
newsworthy event criteria
15. Secondary analysis - content analysis (whats in the media) and surveys
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16. Knowledge outcome - Predisposition (Opinion/attitude) outcome - and behavioral outcome
outcomes of a program
problem statement
research
forms of analysis used when informal methods of research aren't enough
17. Failure of employers to include the PR practitioner in decisions - perception of PR as 'communication support' - absence of 'agreed-upon' objectives - inadequate time - frustrations and delays
components of the SWOT analysis
potential audience
main obstacles in planning
pleasure newspaper reader
18. Libraries - databases - Internet - Publications - websites - etcs.
strengths and opportunities strategies
places where one could obtain secondary research
stakeholder analysis?
communist media
19. Audience reach - Placement - Prominence - Share of Voice - Message Analysis - Visuals
ways to analyze media coverage
force field analysis
SMART decisions
stages of crisis management
20. Reuters (based in London)
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21. Get to know the reporters and editors - understand the constraints under which they operate - and build trust with them--every interaction counts
to build a relationship with the media
attentive audience
stages of crisis management
latent public
22. It ensures that the message will be transmitted immediately to a wide spread audience - very influential
putting news on a wire or syndicate
main obstacles in planning
research
kinds of Informal/Explorative research?
23. Specific - measurable - achievable - realistic - and time-bound decisions
problem statement
SMART decisions
problem definition
western media
24. Information shared with journalists who are not to share it on a wide scale until given permission
pleasure newspaper reader
guidelines for handling a PR crises
embargoed news
primary research
25. They read newspapers to receive advice and guidance for forming and validating an opinion
active public
components of the SWOT analysis
78%
opinion maker newspaper reader
26. The process of receiving - constructing meaning from - and responding to messages - Effective PR starts with this
uncontrolled media
active public
colors associated with different crises
listening
27. A concise desciption of the situation
problem statement
qualitative research methods
Management by Objectives and Results
controlled media
28. Their level of involvement is very low - they dont have any impact in the org. and vice versa
qualitative research methods
active public
nonpublic
primary research
29. They read to enhance their self-image and status with others
guidelines for handling a PR crises
outcomes of a program
14%
ego-booster newspaper reader
30. Defining the Problem (Or Opportunity) - Planning and Programming - Taking Action and Communication - and Evaluating the program
external factors of a situation analysis?
components of the circular PR Management Process
attentive audience
guidelines on giving the media the news they want
31. They make decisions to either minimize negative forces or maximize positive forces - that is always their focus
internal factors of a situation analysis
revolutionary media
external factors of a situation analysis?
force field analysis
32. People who are unaware of their connections with others due to an issue
external factors of a situation analysis?
strengths and opportunities strategies
latent public
situation Analysis( Internal and External)
33. Evaluation done after the program has finished-- 'how did we do?'
summative evaluation
14%
problem statement
interactive communication (all about building and maintaining relationships with the public)
34. Best for counting - predicting and analyzing. Methods include content analysis and survey research
results of long-range planning
tips to writing a Program Outcome
quantitative research methods
opinion maker newspaper reader
35. Build on organizational strengths to take advantage of opportunities in the external environment
strengths and opportunities strategies
ego-booster newspaper reader
The PR practitioners
78%
36. Treating an abstraction as if it exists as a concrete material entity
reification
common mistakes in handling crises
methods to measure TV/radio audiences
components of the SWOT analysis
37. What percent of media relations is Preparation?
internal factors of a situation analysis
primary research
80%
news
38. Media over which you have no direct role in decisions about media content
aware public
uncontrolled media
interactive communication (all about building and maintaining relationships with the public)
primary research
39. Starts with someone making a value judgement that something is wrong - could be wrong - or could be better
possible responses to crises
problem definition
to build a relationship with the media
internal factors of a situation analysis
40. They read for varied reasons that don't belong in any other category
scanner newspaper reader
tips to writing a Program Outcome
multiplier effect
types of crises
41. What percentage of a PR campaign SHOULD be used for research??
guidelines for working with medi
main obstacles in planning
force field analysis
10%
42. News media are free to report on whatever they wish - as long as they balance it with social responsibility Example: America
western media
embargoed news
advantages of getting a story in print
information center
43. Whether or not your reached your goals
PR effectivness
instrumental newspaper reader
advertising
80%
44. Evening TV news - major network news - local newspaper
western media
Examples of traditional media
publice service announcement
AVE (Advertising value equivalency)
45. Yellow = current crises - Green = emerging crises - Brown = old crises
common mistakes in handling crises
attentive audience
colors associated with different crises
outcomes of a program
46. Information must be newsworthy - It must be up to the standards of that media - Must be a timely report of the issue - Must be the right definition of news (you would need to research that company/organization)
guidelines on giving the media the news they want
active public
weaknesses and opportinities strategies
kinds of Informal/Explorative research?
47. RACE AND ROPE Research - Action - Communication - Evaluation AND Research - Objectives - Programming - Evaluation
interactive communication (all about building and maintaining relationships with the public)
secondary research
situation analysis
the PR process
48. Media is relatively free - as long as it supports national goals and heads toward development Example: India
developmental media
publice service announcement
secondary research
outcomes of a program
49. Calculates how much money an org would have to pay to secure the same amount of space/time in the media as paid advertising
AVE (Advertising value equivalency)
Management by objectives
tactics
secondary research
50. Predicting or establishing a desired future goal state - determining what forces will help or hinder movement toward te goal - and formulating a plan for achieving the desired state
problem statement
additional questions that must be answered through research
strategic thinking
advantages of getting a story in print