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Test your basic knowledge |
Public Relations: PR Basics
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Subject
:
business-skills
Instructions:
Answer 50 questions in 15 minutes.
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Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Documentation of an organizations efforts for the purpose of understanding how it communicates with its publics
research
authoritarian International media
communication audit?
ways to analyze media coverage
2. The State controls the media and requires it to promote only what they think Example: Media in China and Cuba
active public
instrumental newspaper reader
embargoed news
communist media
3. A collection of all that is known about the situation
scanner newspaper reader
budgeting tips
situation analysis
communist media
4. Denial - Excuse - Justfication - Corrective Action - Apology (but with no change of action)
strengths and opportunities strategies
possible responses to crises
budgeting tips
big wires in the U.S
5. Uses printed word - spoken word - pictures in motion - color - animation - and sound effects...the most powerful medium
television
components of a budget
types of crises
controlled media
6. Detection - Prevention/Preparation - Containment - Recovery - Learning
stages of crisis management
to build a relationship with the media
developmental media
instrumental newspaper reader
7. Get to know the reporters and editors - understand the constraints under which they operate - and build trust with them--every interaction counts
guidelines for working with medi
big wires in the U.S
to build a relationship with the media
weakness and threats strategies
8. What percentage of crises are 'smoldering?' (building over time)
radio
embargoed news
78%
communication audit?
9. The process of receiving - constructing meaning from - and responding to messages - Effective PR starts with this
pleasure newspaper reader
controlled media
listening
force field analysis
10. How much do people use information in the problem situation? What kinds of information do people seek? How do people use information? What predicts information use?
Examples of traditional media
budgeting tips
additional questions that must be answered through research
developmental media
11. PR now tells an org how to say - what to say and...
summative evaluation
results of long-range planning
What to do
latent public
12. It ensures that the message will be transmitted immediately to a wide spread audience - very influential
14%
the PR process
putting news on a wire or syndicate
television
13. What percentage of crises are unexpected?
developmental media
formal research
situation Analysis( Internal and External)
14%
14. Calculates how much money an org would have to pay to secure the same amount of space/time in the media as paid advertising
strategic thinking
AVE (Advertising value equivalency)
strengths and threats strategies
stakeholder analysis?
15. Whose job is it to educate and train executives to deal with the press?
PR effectivness
The PR practitioners
summative evaluation
guidelines for writing a program objective
16. Specific - measurable - achievable - realistic - and time-bound decisions
SMART decisions
components of the SWOT analysis
guidelines for working with medi
strategic thinking
17. Secondary analysis - content analysis (whats in the media) and surveys
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18. They read to get information they think will be useful in daily living
components of a budget
world's largest international news agency
instrumental newspaper reader
cross sectional surveys
19. Making decisions about program goals and objectives - identifying key publics - setting policies or rules to guide selection of strategies - and determining those strategies
strategic planning
guidelines for handling a PR crises
the PR process
types of crises
20. Number of people exposed to your program messages
reification
strengths and opportunities strategies
potential audience
external factors of a situation analysis?
21. What questions do we ask? What is involved/affected? What positive and negative forces are operating?
tips to writing a Program Outcome
outcomes of a program
situation Analysis( Internal and External)
colors associated with different crises
22. The media are subordinate to the state - which controls the press and restricts coverage. Example: Iraq under Hussein
authoritarian International media
Examples of traditional media
summative evaluation
ego-booster newspaper reader
23. Best for counting - predicting and analyzing. Methods include content analysis and survey research
quantitative research methods
news
guidelines for Good Media Relations
media Gatekeepers
24. Total income or funds available - competitive necessity - Task or goal driven (least preferable) - Profit
possible responses to crises
ways a company can use budgeting for PR
attentive audience
examples of crises
25. The process of identifying who is involved and affected by the situation
stakeholder analysis?
ways a company can use budgeting for PR
revolutionary media
cross sectional surveys
26. Personal contacts - Key informants - community forums - advisory boards - monitor social media
interactive communication (all about building and maintaining relationships with the public)
The PR practitioners
embargoed news
kinds of Informal/Explorative research?
27. Know the cost of what you propose - base budget on goals and objectives - use a spreadsheet to manage costs
secondary research
AVE (Advertising value equivalency)
budgeting tips
guidelines for handling a PR crises
28. They read to enhance their self-image and status with others
to build a relationship with the media
formal research
ego-booster newspaper reader
uncontrolled media
29. They read because they see it as a source of enjoyment and a habit
10%
pleasure newspaper reader
guidelines to writing useful problem statements
strategic planning
30. Policies - procedures - and actions related to the problem
western media
internal factors of a situation analysis
80%
situation Analysis( Internal and External)
31. Build on org strengths to counter threats in external environments
interactive communication (all about building and maintaining relationships with the public)
multiplier effect
strengths and threats strategies
developmental media
32. Evening TV news - major network news - local newspaper
kinds of Informal/Explorative research?
guidelines to writing useful problem statements
Examples of traditional media
PR effectivness
33. When people communicate and organize to do something about the situation they are involved in
guidelines for Good Media Relations
reification
situation Analysis( Internal and External)
active public
34. Knowledge outcome - Predisposition (Opinion/attitude) outcome - and behavioral outcome
revolutionary media
television
outcomes of a program
kinds of Informal/Explorative research?
35. Media is relatively free - as long as it supports national goals and heads toward development Example: India
newsworthy event criteria
developmental media
problem statement
pleasure newspaper reader
36. What financially supports cable television?
10%
problem statement
advertising
stages of crisis management
37. MOR
external factors of a situation analysis?
Examples of traditional media
Management by Objectives and Results
uncontrolled media
38. News media are free to report on whatever they wish - as long as they balance it with social responsibility Example: America
Management by objectives
western media
80%
guidelines for writing a program objective
39. An information line during a crisis - has 2 parts: one that deals directly with the public - one that obtains the information - and needs to be credible before crisis
14%
putting news on a wire or syndicate
information center
types of surveys
40. Treating an abstraction as if it exists as a concrete material entity
strengths and threats strategies
reification
force field analysis
controlled media
41. Immediate - like natural disasters or death - Emerging - like sexual harrassment or crime - and Sustained - rumors or down-sizing - scandals
types of crises
PR efficiency
force field analysis
14%
42. Shoot squarely (be honest) - Give Service (give them what they want) - Do not beg for a story - Do not ask for 'kills' (suppressing a story) - Do not Flood the media (stick to what is news only)
guidelines for Good Media Relations
strategic thinking
to build a relationship with the media
reification
43. They make decisions to either minimize negative forces or maximize positive forces - that is always their focus
guidelines for working with medi
types of surveys
stages of crisis management
force field analysis
44. Reach older demographics - opinion leaders tend to read the newspaper - impressive breadth in audience - has a large impact on public issues
guidelines for writing a program objective
advantages of getting a story in print
stakeholder analysis?
big wires in the U.S
45. Strengths (internal) Weaknesses (Internal) Opportunities (external) and Threats (external)
cross sectional surveys
components of the SWOT analysis
communication audit?
main obstacles in planning
46. Number of people who attend to messages and attend events--measured by Readership - listenership - and viewership
guidelines for working with medi
attentive audience
kinds of Informal/Explorative research?
outcomes of a program
47. Defining the Problem (Or Opportunity) - Planning and Programming - Taking Action and Communication - and Evaluating the program
television
tips to writing a Program Outcome
components of the circular PR Management Process
weaknesses and opportinities strategies
48. Media that tried to push against restrictions made by the State. Examples: undercover websites in China that get shut down
western media
revolutionary media
interactive communication (all about building and maintaining relationships with the public)
weakness and threats strategies
49. Failure of employers to include the PR practitioner in decisions - perception of PR as 'communication support' - absence of 'agreed-upon' objectives - inadequate time - frustrations and delays
controlled media
main obstacles in planning
scanner newspaper reader
information center
50. They save time/money - they don't have a bias - it is convenient BUT they have no control over who responds - low responses - may not be an accurate sample population
mailed surveys
strengths and opportunities strategies
advertising
formal research
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