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Test your basic knowledge |
Public Relations: PR Basics
Start Test
Study First
Subject
:
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Start with 'To' then use an accomplishment verb - Specify a key outcome to be achieved - State the outcome in quantitative terms - Set a target date for acheiving - Put it in writing and refer to it often
ways a company can use budgeting for PR
guidelines for writing a program objective
nonpublic
guidelines for Good Media Relations
2. Evaluation done after the program has finished-- 'how did we do?'
summative evaluation
news
external factors of a situation analysis?
opinion maker newspaper reader
3. Calculates how much money an org would have to pay to secure the same amount of space/time in the media as paid advertising
AVE (Advertising value equivalency)
kinds of Informal/Explorative research?
guidelines for working with medi
stakeholder analysis?
4. Failure of employers to include the PR practitioner in decisions - perception of PR as 'communication support' - absence of 'agreed-upon' objectives - inadequate time - frustrations and delays
strategic thinking
television
main obstacles in planning
authoritarian International media
5. Timeliness - Impact - Proximity - Unusualness - Conflict/Controversy (TIPUC)
mailed surveys
guidelines for working with medi
additional questions that must be answered through research
newsworthy event criteria
6. Conducted over a long period of time
controlled media
What to do
tread-panel surveys
stages of crisis management
7. Hesitation - Obfuscation - Retaliation - Being Ambiguous - To be Pompous - Confrontation - and Litigations
internal factors of a situation analysis
The PR practitioners
common mistakes in handling crises
aware public
8. Evening TV news - major network news - local newspaper
ways a company can use budgeting for PR
weaknesses and opportinities strategies
Examples of traditional media
attentive audience
9. Number of people exposed to your program messages
potential audience
attentive audience
force field analysis
components of a budget
10. Media over which you have no direct role in decisions about media content
uncontrolled media
potential audience
guidelines on giving the media the news they want
secondary research
11. PR now tells an org how to say - what to say and...
What to do
guidelines to writing useful problem statements
Management by objectives
interactive communication (all about building and maintaining relationships with the public)
12. Integrated program with definite plans towards goals - increased management participation - emphasis thats positive - not defensive - and careful deliberation when making choices
external factors of a situation analysis?
components of the SWOT analysis
results of long-range planning
types of crises
13. The State controls the media and requires it to promote only what they think Example: Media in China and Cuba
communist media
What to do
summative evaluation
forms of analysis used when informal methods of research aren't enough
14. Get to know the reporters and editors - understand the constraints under which they operate - and build trust with them--every interaction counts
controlled media
situation analysis
Management by objectives
to build a relationship with the media
15. They read because they see it as a source of enjoyment and a habit
scanner newspaper reader
pleasure newspaper reader
embargoed news
steps to creating an evaluation program at your organization
16. Reuters (based in London)
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183
17. What percent of media relations is Preparation?
research
80%
qualitative research methods
places where one could obtain secondary research
18. When a company uses AVE's to save money and look more credible
external factors of a situation analysis?
Management by Objectives and Results
multiplier effect
latent public
19. History of the situation - study of who is involved/affected/gathering information about stakeholders
weakness and threats strategies
kinds of Informal/Explorative research?
external factors of a situation analysis?
to build a relationship with the media
20. What aspect of PR undergirds every step of the process?
media Gatekeepers
guidelines for Good Media Relations
research
stages of crisis management
21. The key for public relations is that the new technology promotes what?
interactive communication (all about building and maintaining relationships with the public)
information center
Management by objectives
examples of crises
22. What financially supports cable television?
communist media
advertising
results of long-range planning
formative evaluation
23. They make decisions to either minimize negative forces or maximize positive forces - that is always their focus
force field analysis
pleasure newspaper reader
AVE (Advertising value equivalency)
components of a budget
24. Number of people who attend to messages and attend events--measured by Readership - listenership - and viewership
the PR process
attentive audience
The PR practitioners
common mistakes in handling crises
25. Starts with someone making a value judgement that something is wrong - could be wrong - or could be better
developmental media
guidelines for handling a PR crises
problem definition
weakness and threats strategies
26. RACE AND ROPE Research - Action - Communication - Evaluation AND Research - Objectives - Programming - Evaluation
big wires in the U.S
western media
the PR process
tread-panel surveys
27. Product recall - fatal accidents - natural disasters - sexual harrassment
examples of crises
components of the SWOT analysis
outcomes of a program
78%
28. They save time/money - they don't have a bias - it is convenient BUT they have no control over who responds - low responses - may not be an accurate sample population
problem definition
primary research
mailed surveys
guidelines for Good Media Relations
29. ualitative and Quantitative research
advertising
formal research
information center
cross sectional surveys
30. In-person surveys - telephone surveys - self-administered surveys - mailed surveys
situation Analysis( Internal and External)
interactive communication (all about building and maintaining relationships with the public)
types of surveys
budgeting tips
31. They read to get information they think will be useful in daily living
big wires in the U.S
14%
instrumental newspaper reader
force field analysis
32. Practitioners speak in terms of publicity - but media wants...?
mailed surveys
components of a budget
news
summative evaluation
33. Total income or funds available - competitive necessity - Task or goal driven (least preferable) - Profit
developmental media
ways a company can use budgeting for PR
common mistakes in handling crises
external factors of a situation analysis?
34. Shoot squarely (be honest) - Give Service (give them what they want) - Do not beg for a story - Do not ask for 'kills' (suppressing a story) - Do not Flood the media (stick to what is news only)
strengths and opportunities strategies
steps to creating an evaluation program at your organization
guidelines for Good Media Relations
main obstacles in planning
35. With uncontrolled media these people control if it is reported/what - when how - etc?
advantages of getting a story in print
summative evaluation
advertising
media Gatekeepers
36. Immediate - like natural disasters or death - Emerging - like sexual harrassment or crime - and Sustained - rumors or down-sizing - scandals
radio
guidelines for working with medi
types of crises
strategic planning
37. Identify thinsg that can go wrong and become highly visible - assign priorities - draft questions answers and solutions - focus on what do to and what to say - and develop a strategy to contain and counteract (not react and respond)
guidelines for handling a PR crises
media Gatekeepers
situation analysis
10%
38. Attempt to minimize both organizational weaknesses and external threats
advantages of getting a story in print
problem statement
weakness and threats strategies
internal factors of a situation analysis
39. The media are subordinate to the state - which controls the press and restricts coverage. Example: Iraq under Hussein
78%
tactics
embargoed news
authoritarian International media
40. Conducted to measure one single point in time
instrumental newspaper reader
What to do
cross sectional surveys
tread-panel surveys
41. Give focus/direction - provide guidance/motivation - spell out the outcome criteria to be evaluated
tips to writing a Program Outcome
media Gatekeepers
problem definition
publice service announcement
42. Specific - measurable - achievable - realistic - and time-bound decisions
SMART decisions
guidelines to writing useful problem statements
Management by objectives
AVE (Advertising value equivalency)
43. Information must be newsworthy - It must be up to the standards of that media - Must be a timely report of the issue - Must be the right definition of news (you would need to research that company/organization)
tips to writing a Program Outcome
strategic planning
80%
guidelines on giving the media the news they want
44. When people communicate and organize to do something about the situation they are involved in
ego-booster newspaper reader
active public
common mistakes in handling crises
types of surveys
45. An information line during a crisis - has 2 parts: one that deals directly with the public - one that obtains the information - and needs to be credible before crisis
potential audience
secondary research
information center
television
46. Media that tried to push against restrictions made by the State. Examples: undercover websites in China that get shut down
nonpublic
revolutionary media
78%
potential audience
47. Personal contacts - Key informants - community forums - advisory boards - monitor social media
78%
mailed surveys
kinds of Informal/Explorative research?
guidelines for writing a program objective
48. What percentage of crises are 'smoldering?' (building over time)
78%
reification
radio
research
49. _____ has the advantage of interactive conversation with its publics - and it has a personal appeal becuase it is the spoken word
reification
problem statement
ego-booster newspaper reader
radio
50. Predicting or establishing a desired future goal state - determining what forces will help or hinder movement toward te goal - and formulating a plan for achieving the desired state
budgeting tips
tips to writing a Program Outcome
strategic thinking
things that define stakeholders