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Test your basic knowledge |
Public Relations: PR Basics
Start Test
Study First
Subject
:
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Denial - Excuse - Justfication - Corrective Action - Apology (but with no change of action)
14%
possible responses to crises
reification
kinds of Informal/Explorative research?
2. A concise desciption of the situation
world's largest international news agency
problem statement
PR effectivness
embargoed news
3. Attempt to minimize organizational weaknesses by taking advantages of external opportunities
tips to writing a Program Outcome
AVE (Advertising value equivalency)
to build a relationship with the media
weaknesses and opportinities strategies
4. Audience reach - Placement - Prominence - Share of Voice - Message Analysis - Visuals
ways to analyze media coverage
problem statement
advertising
reification
5. Know the cost of what you propose - base budget on goals and objectives - use a spreadsheet to manage costs
formative evaluation
budgeting tips
forms of analysis used when informal methods of research aren't enough
80%
6. What aspect of PR undergirds every step of the process?
80%
research
kinds of Informal/Explorative research?
14%
7. Get to know the reporters and editors - understand the constraints under which they operate - and build trust with them--every interaction counts
to build a relationship with the media
tips to writing a Program Outcome
publice service announcement
main obstacles in planning
8. Making decisions about program goals and objectives - identifying key publics - setting policies or rules to guide selection of strategies - and determining those strategies
Management by objectives
strategic planning
scanner newspaper reader
communication audit?
9. In-person surveys - telephone surveys - self-administered surveys - mailed surveys
types of surveys
internal factors of a situation analysis
communist media
guidelines for Good Media Relations
10. You have a say in what is said - how it is said - when it is said and to some extent to whom it is said
PR effectivness
secondary research
controlled media
developmental media
11. Give focus/direction - provide guidance/motivation - spell out the outcome criteria to be evaluated
tips to writing a Program Outcome
putting news on a wire or syndicate
examples of crises
controlled media
12. MOR
weakness and threats strategies
examples of crises
main obstacles in planning
Management by Objectives and Results
13. The key for public relations is that the new technology promotes what?
situation Analysis( Internal and External)
forms of analysis used when informal methods of research aren't enough
interactive communication (all about building and maintaining relationships with the public)
television
14. ualitative and Quantitative research
guidelines for handling a PR crises
mailed surveys
active public
formal research
15. They read because they see it as a source of enjoyment and a habit
advantages of getting a story in print
pleasure newspaper reader
communist media
strengths and opportunities strategies
16. Build on org strengths to counter threats in external environments
external factors of a situation analysis?
strengths and threats strategies
80%
active public
17. Failure of employers to include the PR practitioner in decisions - perception of PR as 'communication support' - absence of 'agreed-upon' objectives - inadequate time - frustrations and delays
guidelines for Good Media Relations
tread-panel surveys
latent public
main obstacles in planning
18. Geographics - Demographics - Lifestyle/Pyshcological - Covert Power - Position - Reputation - Membership - Role in decsions - Communication behavior
scanner newspaper reader
things that define stakeholders
weaknesses and opportinities strategies
components of the SWOT analysis
19. Number of people who attend to messages and attend events--measured by Readership - listenership - and viewership
situation Analysis( Internal and External)
attentive audience
radio
reification
20. _____ has the advantage of interactive conversation with its publics - and it has a personal appeal becuase it is the spoken word
guidelines for handling a PR crises
publice service announcement
radio
western media
21. Treating an abstraction as if it exists as a concrete material entity
ego-booster newspaper reader
reification
components of the circular PR Management Process
Management by Objectives and Results
22. Knowledge outcome - Predisposition (Opinion/attitude) outcome - and behavioral outcome
television
outcomes of a program
multiplier effect
problem definition
23. Whether or not your reached your goals
controlled media
PR effectivness
outcomes of a program
common mistakes in handling crises
24. Talk from the viewpoint of the publics interest - make the news easy to read - do not make a comment you don't want quoted - state the most important facts at the start - do not argue or lose your cool - you may rephrase a question you do not like -
guidelines for working with medi
mailed surveys
kinds of Informal/Explorative research?
types of crises
25. The process of identifying who is involved and affected by the situation
80%
aware public
television
stakeholder analysis?
26. AP (Associated Press) and The United Press International
10%
components of a budget
guidelines for handling a PR crises
big wires in the U.S
27. Predicting or establishing a desired future goal state - determining what forces will help or hinder movement toward te goal - and formulating a plan for achieving the desired state
ways to analyze media coverage
embargoed news
qualitative research methods
strategic thinking
28. Build on organizational strengths to take advantage of opportunities in the external environment
world's largest international news agency
internal factors of a situation analysis
authoritarian International media
strengths and opportunities strategies
29. Documentation of an organizations efforts for the purpose of understanding how it communicates with its publics
advantages of getting a story in print
communication audit?
active public
common mistakes in handling crises
30. Media that tried to push against restrictions made by the State. Examples: undercover websites in China that get shut down
revolutionary media
advertising
PR effectivness
possible responses to crises
31. What financially supports cable television?
advertising
What to do
scanner newspaper reader
places where one could obtain secondary research
32. Libraries - databases - Internet - Publications - websites - etcs.
primary research
publice service announcement
reification
places where one could obtain secondary research
33. Evening TV news - major network news - local newspaper
Examples of traditional media
external factors of a situation analysis?
situation Analysis( Internal and External)
additional questions that must be answered through research
34. Best for counting - predicting and analyzing. Methods include content analysis and survey research
quantitative research methods
active public
television
research
35. Product recall - fatal accidents - natural disasters - sexual harrassment
active public
internal factors of a situation analysis
examples of crises
nonpublic
36. They read newspapers to receive advice and guidance for forming and validating an opinion
opinion maker newspaper reader
AVE (Advertising value equivalency)
Examples of traditional media
What to do
37. What percentage of crises are unexpected?
colors associated with different crises
potential audience
developmental media
14%
38. Research that has already been conducted
secondary research
big wires in the U.S
tread-panel surveys
potential audience
39. An information line during a crisis - has 2 parts: one that deals directly with the public - one that obtains the information - and needs to be credible before crisis
guidelines to writing useful problem statements
What to do
places where one could obtain secondary research
information center
40. A collection of all that is known about the situation
aware public
situation analysis
What to do
scanner newspaper reader
41. How much money/time did it take to reach those goals
strategic planning
PR effectivness
colors associated with different crises
PR efficiency
42. Integrated program with definite plans towards goals - increased management participation - emphasis thats positive - not defensive - and careful deliberation when making choices
qualitative research methods
opinion maker newspaper reader
results of long-range planning
kinds of Informal/Explorative research?
43. They make decisions to either minimize negative forces or maximize positive forces - that is always their focus
Management by Objectives and Results
force field analysis
Examples of traditional media
revolutionary media
44. Calculates how much money an org would have to pay to secure the same amount of space/time in the media as paid advertising
publice service announcement
tips to writing a Program Outcome
AVE (Advertising value equivalency)
latent public
45. How much do people use information in the problem situation? What kinds of information do people seek? How do people use information? What predicts information use?
colors associated with different crises
budgeting tips
additional questions that must be answered through research
guidelines for writing a program objective
46. Personal contacts - Key informants - community forums - advisory boards - monitor social media
aware public
kinds of Informal/Explorative research?
problem statement
78%
47. People who recognize that they are involved but have not communicated it
aware public
instrumental newspaper reader
guidelines for writing a program objective
kinds of Informal/Explorative research?
48. Their level of involvement is very low - they dont have any impact in the org. and vice versa
types of surveys
nonpublic
qualitative research methods
problem definition
49. They read for varied reasons that don't belong in any other category
What to do
scanner newspaper reader
outcomes of a program
PR effectivness
50. Media over which you have no direct role in decisions about media content
radio
uncontrolled media
strategic planning
types of crises