SUBJECTS
|
BROWSE
|
CAREER CENTER
|
POPULAR
|
JOIN
|
LOGIN
Business Skills
|
Soft Skills
|
Basic Literacy
|
Certifications
About
|
Help
|
Privacy
|
Terms
|
Email
Search
Test your basic knowledge |
Public Relations: PR Basics
Start Test
Study First
Subject
:
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. What's going on here and why? Methods include in depth interviewing - focus groups - ethnogrpahy
active public
uncontrolled media
qualitative research methods
nonpublic
2. What percent of media relations is Preparation?
summative evaluation
The PR practitioners
tips to writing a Program Outcome
80%
3. Media over which you have no direct role in decisions about media content
potential audience
nonpublic
pleasure newspaper reader
uncontrolled media
4. Policies - procedures - and actions related to the problem
latent public
tactics
internal factors of a situation analysis
stages of crisis management
5. Their level of involvement is very low - they dont have any impact in the org. and vice versa
mailed surveys
quantitative research methods
information center
nonpublic
6. Attempt to minimize organizational weaknesses by taking advantages of external opportunities
weaknesses and opportinities strategies
stakeholder analysis?
authoritarian International media
news
7. Yellow = current crises - Green = emerging crises - Brown = old crises
formative evaluation
colors associated with different crises
budgeting tips
stakeholder analysis?
8. Knowledge outcome - Predisposition (Opinion/attitude) outcome - and behavioral outcome
AVE (Advertising value equivalency)
attentive audience
outcomes of a program
results of long-range planning
9. How much do people use information in the problem situation? What kinds of information do people seek? How do people use information? What predicts information use?
guidelines for handling a PR crises
additional questions that must be answered through research
Management by objectives
situation analysis
10. Defining the Problem (Or Opportunity) - Planning and Programming - Taking Action and Communication - and Evaluating the program
78%
quantitative research methods
embargoed news
components of the circular PR Management Process
11. They read to enhance their self-image and status with others
publice service announcement
78%
ego-booster newspaper reader
advantages of getting a story in print
12. They read for varied reasons that don't belong in any other category
scanner newspaper reader
tips to writing a Program Outcome
communication audit?
things that define stakeholders
13. Evaluation done after the program has finished-- 'how did we do?'
western media
summative evaluation
reification
outcomes of a program
14. PR now tells an org how to say - what to say and...
strengths and threats strategies
latent public
What to do
authoritarian International media
15. Specific activties that relate to strategies - have direct action - result from strategies
tactics
strategic thinking
putting news on a wire or syndicate
media Gatekeepers
16. They read because they see it as a source of enjoyment and a habit
active public
television
tread-panel surveys
pleasure newspaper reader
17. Immediate - like natural disasters or death - Emerging - like sexual harrassment or crime - and Sustained - rumors or down-sizing - scandals
media Gatekeepers
qualitative research methods
types of crises
strategic planning
18. Start with 'To' then use an accomplishment verb - Specify a key outcome to be achieved - State the outcome in quantitative terms - Set a target date for acheiving - Put it in writing and refer to it often
types of crises
common mistakes in handling crises
news
guidelines for writing a program objective
19. Total income or funds available - competitive necessity - Task or goal driven (least preferable) - Profit
types of crises
active public
guidelines for Good Media Relations
ways a company can use budgeting for PR
20. Whether or not your reached your goals
ways a company can use budgeting for PR
components of the SWOT analysis
PR effectivness
10%
21. They read newspapers to receive advice and guidance for forming and validating an opinion
main obstacles in planning
opinion maker newspaper reader
components of a budget
stakeholder analysis?
22. Reach older demographics - opinion leaders tend to read the newspaper - impressive breadth in audience - has a large impact on public issues
methods to measure TV/radio audiences
uncontrolled media
components of the circular PR Management Process
advantages of getting a story in print
23. A concise desciption of the situation
pleasure newspaper reader
outcomes of a program
guidelines for writing a program objective
problem statement
24. It ensures that the message will be transmitted immediately to a wide spread audience - very influential
80%
components of the circular PR Management Process
putting news on a wire or syndicate
communication audit?
25. Detection - Prevention/Preparation - Containment - Recovery - Learning
publice service announcement
stages of crisis management
mailed surveys
external factors of a situation analysis?
26. MOR
putting news on a wire or syndicate
SMART decisions
uncontrolled media
Management by Objectives and Results
27. Number of people exposed to your program messages
media Gatekeepers
Management by Objectives and Results
colors associated with different crises
potential audience
28. Diary - meter - people-meter - and telephone interview
interactive communication (all about building and maintaining relationships with the public)
methods to measure TV/radio audiences
forms of analysis used when informal methods of research aren't enough
Examples of traditional media
29. When people communicate and organize to do something about the situation they are involved in
communist media
active public
summative evaluation
research
30. Define your objectives/mission - Define audience/what motivated them - Define metrics/critera to use - Compare yourself with the competition - Pick your measurement tool - Analyze results and make this a regular occurence
tips to writing a Program Outcome
steps to creating an evaluation program at your organization
guidelines to writing useful problem statements
communication audit?
31. Best for counting - predicting and analyzing. Methods include content analysis and survey research
to build a relationship with the media
aware public
quantitative research methods
mailed surveys
32. Product recall - fatal accidents - natural disasters - sexual harrassment
interactive communication (all about building and maintaining relationships with the public)
The PR practitioners
weaknesses and opportinities strategies
examples of crises
33. Problem statement - purpose statement - audience analysis - recommendation plans - time frame - projected costs - and evaluation design
budgeting tips
Management by Objectives and Results
components of a budget
types of crises
34. Integrated program with definite plans towards goals - increased management participation - emphasis thats positive - not defensive - and careful deliberation when making choices
results of long-range planning
situation analysis
stakeholder analysis?
things that define stakeholders
35. ualitative and Quantitative research
The PR practitioners
guidelines for handling a PR crises
tactics
formal research
36. Uses printed word - spoken word - pictures in motion - color - animation - and sound effects...the most powerful medium
problem definition
formal research
examples of crises
television
37. Audience reach - Placement - Prominence - Share of Voice - Message Analysis - Visuals
things that define stakeholders
ways to analyze media coverage
scanner newspaper reader
advertising
38. Know the cost of what you propose - base budget on goals and objectives - use a spreadsheet to manage costs
tips to writing a Program Outcome
budgeting tips
Management by Objectives and Results
PR efficiency
39. The process of identifying who is involved and affected by the situation
stakeholder analysis?
guidelines for working with medi
strengths and opportunities strategies
components of the circular PR Management Process
40. Attempt to minimize both organizational weaknesses and external threats
weakness and threats strategies
forms of analysis used when informal methods of research aren't enough
qualitative research methods
PR efficiency
41. The State controls the media and requires it to promote only what they think Example: Media in China and Cuba
SMART decisions
pleasure newspaper reader
tread-panel surveys
communist media
42. Number of people who attend to messages and attend events--measured by Readership - listenership - and viewership
tread-panel surveys
attentive audience
budgeting tips
controlled media
43. Build on organizational strengths to take advantage of opportunities in the external environment
strengths and opportunities strategies
radio
force field analysis
western media
44. Hesitation - Obfuscation - Retaliation - Being Ambiguous - To be Pompous - Confrontation - and Litigations
SMART decisions
communication audit?
common mistakes in handling crises
quantitative research methods
45. News media are free to report on whatever they wish - as long as they balance it with social responsibility Example: America
80%
ego-booster newspaper reader
situation analysis
western media
46. Use present tense - describe situation in measurable terms - do not imply solution or blame for problem - Step 1: Define the Problem. What question do we ask? What is happening now?
guidelines to writing useful problem statements
big wires in the U.S
common mistakes in handling crises
main obstacles in planning
47. Starts with someone making a value judgement that something is wrong - could be wrong - or could be better
information center
possible responses to crises
types of crises
problem definition
48. What questions do we ask? What is involved/affected? What positive and negative forces are operating?
outcomes of a program
situation Analysis( Internal and External)
television
secondary research
49. Making decisions about program goals and objectives - identifying key publics - setting policies or rules to guide selection of strategies - and determining those strategies
14%
situation analysis
strategic planning
nonpublic
50. What percentage of crises are 'smoldering?' (building over time)
internal factors of a situation analysis
ways to analyze media coverage
78%
uncontrolled media