SUBJECTS
|
BROWSE
|
CAREER CENTER
|
POPULAR
|
JOIN
|
LOGIN
Business Skills
|
Soft Skills
|
Basic Literacy
|
Certifications
About
|
Help
|
Privacy
|
Terms
|
Email
Search
Test your basic knowledge |
Relationships
Start Test
Study First
Subject
:
soft-skills
Instructions:
Answer 36 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Be positive - Exercise gratitude - Don't have a conversation when you're angry - Be explicit about expectations - Avoid contempt (sarcasm and snarkiness) - Pick a neutral spot!
Relational evaluation
Self-reliance
Conflict skills & tips
Informational power
2. Speak hesitantly - Higher pitch - Grammatical errors - Blink more often - Mismatch b/w facial expression and tone of voice - Know the person well
Catching a liar
Fate control
Reactive jealousy
Relationship maintenance strategies
3. Occurs when someone's motives - goals - beliefs - opinions or behavior interfere with those of another - Preventing someone from doing/getting what they want
Relationship maintenance strategies
Relational evaluation
Showing understanding skill
Conflict
4. It is reproductively advantageous to keep outsiders from the relationship
Reasons for being jealous
Key ingredients of forgiveness
Relationship maintenance strategies
Catching a liar
5. Liars tend to view their deception as less serious than the recipient - Self-serving bias
Reactive jealousy
Expression skill
Mismatch
Good liars
6. 'If you do what I want - I will give you X.'
Informational power
Reactive jealousy
Reward power
Coercive power
7. Hurtful actions by people we trust - Involves relational devaluation - Most intense hurt from people we love - Loyalty to multiple people (sometimes occur when people have the best intentions)
Betrayal
Causes of breakups
Legitimate power
Key ingredients of forgiveness
8. 1. Criticism - demanding; derogatory as far as recipient is concerned 2. Illegitimate demands - unjust demands - 3. Rebuffs - one person appeals for a desired reaction but the other person does nothing - 4. Cumulative annoyances - builds up over time
Causes of breakups
Deceiver's distrust
Instigating conflict
Key ingredients of forgiveness
9. Apparent decreases in others' regard for us
Relational devaluation
Behavior control
Causes of breakups
Reasons for being jealous
10. 'If you don't do what I want - I will punish you by X.'
Self-bolstering
Legitimate power
Betrayal
Coercive power
11. Response to a realistic danger in past - present or future
Ostracism
Reward power
Reactive jealousy
Conflict
12. Positivity - Openness - Assurances - Social network - Sharing tasks - Sharing activities - Support - Conflict management - Avoidance - Humor
Dialects
Sources of Power
Relationship maintenance strategies
Attributional conflict
13. From a susrvey on causes of breakups - Autonomy 37% Similarity 30% Supportiveness 27% Openness 22% Fidelity 17% Togetherness 16% Equity 12%
Causes of breakups
Self-bolstering
Conflict
Good liars
14. We fluctuate in our pursuit of different goals (opposing motivations) Examples include: Autonomy vs. connection (wanting to be alone but want to be close) - Openness vs. closeness - Stability vs. change - Integration vs. separation
Relationship maintenance strategies
Forgiveness
Dialects
Betrayal
15. 'You have info that I need or want - so I will do what you ask of me.'
Fate control
Informational power
Relational evaluation
Key ingredients of forgiveness
16. The degree to which others consider their relationships with us to be valuable
Relational evaluation
Social power
Fate control
Self-reliance
17. Sincere apology and empathy from victim
Negotiation
Good liars
Referent power
Key ingredients of forgiveness
18. The ability to influence the behavior of others and to resist their influence on us
Forgiveness
Ostracism
Attributional conflict
Social power
19. A persona can unilaterally determine what will happen next E.g. parent-child relationship
Behavior control
Fate control
Reactive jealousy
Self-reliance
20. By changing your own behavior - you can influence the behavior of a partner E.g. romantic relationship
Accommodation
Reward power
Behavior control
Mismatch
21. Even if you make the most of daily decisions - if someone can overturn them - you don't really have that much power
Ostracism
Conflict
Self-reliance
Veto power
22. 'You have a reasonable right to tell me what to do and I feel compelled to do it.'
Legitimate power
Coercive power
Reward power
Catching a liar
23. Control of valuable resources - having a resource if other people want it - Principle of lesser interest (i.e. showing you have no interest) - You can get what you want elsewhere too
Dialects
Key ingredients of forgiveness
Power strategies
Sources of Power
24. 1. Direct - ask for what you want (more satisfied people/men) 2. Indirect - hinting or pouting (not as satisfied/women) 3. Unilateral - work alone (less powerful/women) 4. Bilateral - work together (more powerful/men)
Veto power
Relationship maintenance strategies
Coercive power
Power strategies
25. A decision to give up your perceived or actual right to get even with or hold in debt someone who has wronged you - Secure attachments are more likely to forgive
Conflict
Self-bolstering
Power strategies
Forgiveness
26. Think before you speak - Start by remembering what's good - Speak from your own POV - Talk about your feelings - Ask for what you want - Avoid trigger words - Be specific
Reactive jealousy
Catching a liar
Power strategies
Expression skill
27. High social skills - Not much to lose - An unattractive target
Behavior control
Legitimate power
Instigating conflict
Good liars
28. Listen in a way that shows strong interest - Become the other person - Repeat the other person's partner's thoughts - feelings and concerns - Accept and make changes graciously
Attributional conflict
Showing understanding skill
Accommodation
Negotiation
29. Acting constructively in the face of attack - Involves direct and indirect approaches as well
Accommodation
Legitimate power
Social power
Expression skill
30. Involves efforts to 'stay cool' and avoid feeling angry or embarrassed by refusing to dwell on the unfairness of the situation
Deceiver's distrust
Betrayal
Conflict skills & tips
Self-reliance
31. Fighting over whose account of an incident is right and whose is wrong
Good liars
Attributional conflict
Sources of Power
Power strategies
32. Say your side and work toward a common solution - Involves direct and indirect approaches as well
Showing understanding skill
Attributional conflict
Negotiation
Conflict
33. Giving a boost to one's self-esteem by doing something nice for oneself and thinking about one's good qualities
Showing understanding skill
Reasons for being jealous
Reactive jealousy
Self-bolstering
34. Being ignored; cold shoulder - Used to avoid confrontation or calm down after conflict - threatens need to belong - leaves people angry and in the dark
Catching a liar
Expression skill
Ostracism
Coercive power
35. 'I love you - so I will do what you ask of me.'
Good liars
Referent power
Deceiver's distrust
Expression skill
36. When people lie to others - they perceive the recipient to be less trustworthy over time -'Everyone is like me - so you must be lying too.'