Test your basic knowledge |


Subject : soft-skills
  • Answer 36 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Be positive - Exercise gratitude - Don't have a conversation when you're angry - Be explicit about expectations - Avoid contempt (sarcasm and snarkiness) - Pick a neutral spot!

2. Think before you speak - Start by remembering what's good - Speak from your own POV - Talk about your feelings - Ask for what you want - Avoid trigger words - Be specific

3. A persona can unilaterally determine what will happen next E.g. parent-child relationship

4. Speak hesitantly - Higher pitch - Grammatical errors - Blink more often - Mismatch b/w facial expression and tone of voice - Know the person well

5. Positivity - Openness - Assurances - Social network - Sharing tasks - Sharing activities - Support - Conflict management - Avoidance - Humor

6. Hurtful actions by people we trust - Involves relational devaluation - Most intense hurt from people we love - Loyalty to multiple people (sometimes occur when people have the best intentions)

7. High social skills - Not much to lose - An unattractive target

8. A decision to give up your perceived or actual right to get even with or hold in debt someone who has wronged you - Secure attachments are more likely to forgive

9. Even if you make the most of daily decisions - if someone can overturn them - you don't really have that much power

10. The degree to which others consider their relationships with us to be valuable

11. Giving a boost to one's self-esteem by doing something nice for oneself and thinking about one's good qualities

12. Response to a realistic danger in past - present or future

13. It is reproductively advantageous to keep outsiders from the relationship

14. The ability to influence the behavior of others and to resist their influence on us

15. When people lie to others - they perceive the recipient to be less trustworthy over time -'Everyone is like me - so you must be lying too.'

16. From a susrvey on causes of breakups - Autonomy 37% Similarity 30% Supportiveness 27% Openness 22% Fidelity 17% Togetherness 16% Equity 12%

17. 'If you don't do what I want - I will punish you by X.'

18. 1. Direct - ask for what you want (more satisfied people/men) 2. Indirect - hinting or pouting (not as satisfied/women) 3. Unilateral - work alone (less powerful/women) 4. Bilateral - work together (more powerful/men)

19. Listen in a way that shows strong interest - Become the other person - Repeat the other person's partner's thoughts - feelings and concerns - Accept and make changes graciously

20. 'If you do what I want - I will give you X.'

21. 1. Criticism - demanding; derogatory as far as recipient is concerned 2. Illegitimate demands - unjust demands - 3. Rebuffs - one person appeals for a desired reaction but the other person does nothing - 4. Cumulative annoyances - builds up over time

22. Occurs when someone's motives - goals - beliefs - opinions or behavior interfere with those of another - Preventing someone from doing/getting what they want

23. Acting constructively in the face of attack - Involves direct and indirect approaches as well

24. 'You have a reasonable right to tell me what to do and I feel compelled to do it.'

25. Involves efforts to 'stay cool' and avoid feeling angry or embarrassed by refusing to dwell on the unfairness of the situation

26. Sincere apology and empathy from victim

27. Being ignored; cold shoulder - Used to avoid confrontation or calm down after conflict - threatens need to belong - leaves people angry and in the dark

28. Apparent decreases in others' regard for us

29. 'I love you - so I will do what you ask of me.'

30. Control of valuable resources - having a resource if other people want it - Principle of lesser interest (i.e. showing you have no interest) - You can get what you want elsewhere too

31. Liars tend to view their deception as less serious than the recipient - Self-serving bias

32. We fluctuate in our pursuit of different goals (opposing motivations) Examples include: Autonomy vs. connection (wanting to be alone but want to be close) - Openness vs. closeness - Stability vs. change - Integration vs. separation

33. Say your side and work toward a common solution - Involves direct and indirect approaches as well

34. Fighting over whose account of an incident is right and whose is wrong

35. 'You have info that I need or want - so I will do what you ask of me.'

36. By changing your own behavior - you can influence the behavior of a partner E.g. romantic relationship