Test your basic knowledge |

Restaurant General Training

Instructions:

Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can study here.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.

1. build s garden salad in order
F -Feel - L -Look - A -Ask - G -Give back
Red
Cooked to order - black on outside
Lettuce (3oz.) dressing (1oz.) carrots (1/2oz.) cabbage (1/2oz.) tomato (1 wedge) croutons (5-6)

2. for coffee we serve _______ creamers on a ___________ plate.
.50
Ribeye
Cut from end of prime rib - usually fully cooked -
2 - 6''

3. high noon feast includes the beverages choices of...?
Soda - lemonade - ice or hot tea - coffe and milk
Orange juice - cranberry - pineapple - grapefruit - tomato
One minute - and four minutes
Midwestern - Corn-fed - U.S.D.A. - Black Angus choice beef.

4. For checking identification - What is the F.L.A.G. system?
1) place one tea bag in coffee mug 2) pour hot water over tea bag 3) let steep for 5 min. Always bring a new tea bag when refilling
Jack
The choice method is suggesting between two high end items
F -Feel - L -Look - A -Ask - G -Give back

5. When is it against the law to serve alcohol?
When a guest is underage - when a guest is visibly intoxicated
Maximum of 3 plates
Well marbled(fat) tender juicy. most flavorful steak - 12oz - 16 oz
Think drink - dinner menu - outsert

6. What is the maximum plates a server is allowed to carry?
Hot - fully cooked throughout
3.6oz. lobster tail - 4 prawns - 3 steaks for the steak/seafood roundups
Hot - fully cooked throughout
Maximum of 3 plates

7. fire grilled prawns comes with How many shrimp?
Eight
60 minutes
Hawaiian avalanche - strawberry delight - bottled water - fountain beverages - raspberry strawberry lemonade - mango raspberry ice tea - ruby red limeade - blackberry ginger ale - root beer float
Top sirloin

8. chicken avocado come with How many oz. of meat
6oz.
New york strip
Midwestern - Corn-fed - U.S.D.A. - Black Angus choice beef.
F -Feel - L -Look - A -Ask - G -Give back

9. five steps of dinner guest service pace
Filet mignon
1) greet and welcome 2) drink/bread/appetizer order 3)entree order/appetizer drop 4)entree drop 5)dessert/payment
45 minutes
Raw and cooked food separate - never stack glass dishes - hold utensils by handles - never touch food with bare hands

10. 2 sizes of the ribeye
Naturally lean and firm with a BOLD meaty flavor - 8oz - 11oz
Midwestern - Corn-fed - U.S.D.A. - Black Angus choice beef.
Orange juice - cranberry - pineapple - grapefruit - tomato
12-16oz.

11. your hair must be restrained when?
Red
It is longer than shoulder length
6oz.
Above 140 degrees

12. all of our beef is aged at....
Below 40 degrees
A minimum of 21 days
Looks under the age of 30
Hawaiian avalanche - strawberry delight - bottled water - fountain beverages - raspberry strawberry lemonade - mango raspberry ice tea - ruby red limeade - blackberry ginger ale - root beer float

13. recommended steak for hearty and robust
Soda - lemonade - ice or hot tea - coffe and milk
New york strip
A minimum of 21 days
2 - 6''

14. broken glass is thrown in what color bucket?
Red
Well marbled(fat) tender juicy. most flavorful steak - 12oz - 16 oz
Re-fires and Remakes.
7oz. - 3oz. of mushrooms

15. #1 priority in the restaurant?
As soon as possible - 2 minutes at most
Seasoned - seared - and slow roasted
Re-fires and Remakes.
6oz.

16. recommended steak for flavor/ well marbled
Cheddar
Ribeye
Warm Center - Red throughout
6oz.

17. 3 steps to guest ready preparation
1) prepare yourself 2) prepare your area 3) prepare your information
Greet guest - beverage/bread - appetizer delivery - entree order - app drop - entree delivery - dessert - check drop
Green: good mood - not drinking fast - GO Yellow: drinking fast but not drunk - USE CAUTION Red: angry - clearly intoxicated - STOP
HOT FOOD HOT!

18. high noon feast includes the beverages choices of...?
Prime rib - filet mignon - salmon - new york 10oz. - top and prawns - top and lob.
Hawaiian avalanche - strawberry delight - bottled water - fountain beverages - raspberry strawberry lemonade - mango raspberry ice tea - ruby red limeade - blackberry ginger ale - root beer float
4 minutes - 10 minutes
Soda - lemonade - ice or hot tea - coffe and milk

19. At what temperature should hot food be kept?
3.6oz. lobster tail - 4 prawns - 3 steaks for the steak/seafood roundups
Cheese - (2 tablespoons) - sour cream - (1#1000 scoop) - bacon - (1 tablespoon) - chives - (1/2 teaspoon)
2 potato skins - 3 cocktail shrimp - 6 garlic zucchini - 3-4 chicken tenders
Above 140 degrees

20. Black Angus Cattle are matured from what ages?
The suggestive nod is nodding your head up and down while suggesting an item
Well marbled(fat) tender juicy. most flavorful steak - 12oz - 16 oz
Orange juice - cranberry - pineapple - grapefruit - tomato
18 to 24 months

21. Well
20 seconds.
45 minutes
Soda - lemonade - ice or hot tea - coffe and milk
Hot - fully cooked throughout

22. 5 juices we carry
Orange juice - cranberry - pineapple - grapefruit - tomato
Top sirloin
Prime rib - filet mignon - salmon - new york 10oz. - top and prawns - top and lob.
Looks under the age of 30

23. beverage and bread should be delivered within ___________ appetizers delivered within __________
4 minutes - 10 minutes
6oz.
When a guest is underage - when a guest is visibly intoxicated
Red

24. 60 minute dinner pace in 5 steps are?
Greet guest - beverage/bread - appetizer delivery - entree order - app drop - entree delivery - dessert - check drop
A minimum of 21 days
9 shrimp with one sidekick
6oz.

25. garnishes for potato soup in order
60 minutes
$2.09
Cheese - (2 tablespoons) - sour cream - (1#1000 scoop) - bacon - (1 tablespoon) - chives - (1/2 teaspoon)
Hearty and robust - perfect balance of flavor - texture and tenderness - 12oz - 14 oz

26. target dinner turn times
6oz.
Hot - fully cooked throughout
Orange juice - cranberry - pineapple - grapefruit - tomato
60 minutes

27. what kind of past is served with the baked chicken pasta - with what kind of sauce
4 minutes - 10 minutes
6oz.
9oz.-11oz. lobster - 1 1/2oz. butter
Penne - 3 cheese Alfredo

28. broken glass is thrown in what color bucket?
F -Feel - L -Look - A -Ask - G -Give back
Red
2 - 6''
Naturally lean and firm with a BOLD meaty flavor - 8oz - 11oz

29. what cheese comes on the bacon burger
Hot - fully cooked throughout
Cheddar
Re-fires and Remakes.
1) clear tables 2) reset tables 3) take dirty dishes 4) stock bus stations 5) maintain clean dinning floor

30. three cheese garlic bread comes with How many oz. of meat
12-16oz.
6oz.
1) prepare yourself 2) prepare your area 3) prepare your information
Flour - three

31. Medium
New york strip
Hawaiian avalanche - strawberry delight - bottled water - fountain beverages - raspberry strawberry lemonade - mango raspberry ice tea - ruby red limeade - blackberry ginger ale - root beer float
9 shrimp with one sidekick
Warm - Pink Center

32. 6 entrees included in the high noon feast
2 - 6''
Prime rib - filet mignon - salmon - new york 10oz. - top and prawns - top and lob.
F -Feel - L -Look - A -Ask - G -Give back
Think drink - dinner menu - outsert

33. At minimum - how far can food be stored close to the ground?
5 oz of tenderloin - on a baguette - with chipotle mayo - topped with cheddar cheese - red peppers and onions
Ribeye
Maximum of 3 plates
All food must be stored 6 inches above ground level.

34. three cheese garlic bread comes with How many oz. of meat
Jack
9oz.-11oz. lobster - 1 1/2oz. butter
The choice method is suggesting between two high end items
6oz.

35. filet mignon
Green: good mood - not drinking fast - GO Yellow: drinking fast but not drunk - USE CAUTION Red: angry - clearly intoxicated - STOP
Lean and naturally tender - with a mild flavor and fine grained texture. (most tender steak) - 6oz - 8 oz
8oz. prime - 6oz. filet - 8oz. top - 9-11oz. lobster - 5 fried shrimp - 4grilled shrimp
Think drink - dinner menu - outsert

36. adding a sidekick cost an extra?
$2.09
6oz.
6oz.
Hawaiian avalanche - strawberry delight - bottled water - fountain beverages - raspberry strawberry lemonade - mango raspberry ice tea - ruby red limeade - blackberry ginger ale - root beer float

37. steak quesadilla comes with a _________ tortilla - _________green onions
12-16oz.
Flour - three
Penne - 3 cheese Alfredo
Greet guest - beverage/bread - appetizer delivery - entree order - app drop - entree delivery - dessert - check drop

38. garnishes for potato soup in order
60 minutes
45 minutes
6oz.
Cheese - (2 tablespoons) - sour cream - (1#1000 scoop) - bacon - (1 tablespoon) - chives - (1/2 teaspoon)

39. chicken and filet cobb come with How many oz. of meat?
Red
Naturally lean and firm with a BOLD meaty flavor - 8oz - 11oz
6oz.
As soon as possible - 2 minutes at most

40. guest should be greeted
Well marbled(fat) tender juicy. most flavorful steak - 12oz - 16 oz
One minute - and four minutes
As soon as possible - 2 minutes at most
1) greet and welcome 2) drink/bread/appetizer order 3)entree order/appetizer drop 4)entree drop 5)dessert/payment

41. 5 main busser duties
Hearty and robust - perfect balance of flavor - texture and tenderness - 12oz - 14 oz
1) clear tables 2) reset tables 3) take dirty dishes 4) stock bus stations 5) maintain clean dinning floor
9 shrimp with one sidekick
6oz.

42. recommended steak for lean firm bold meaty flavor
Cheddar
Looks under the age of 30
Top sirloin
Arrowhead and Pierre

43. steak quesadilla comes with a _________ tortilla - _________green onions
Cooked to order - black on outside
2 - 6oz. chicken breast
Soda - lemonade - ice or hot tea - coffe and milk
Flour - three

44. what kind of past is served with the baked chicken pasta - with what kind of sauce
3.6oz. lobster tail - 4 prawns - 3 steaks for the steak/seafood roundups
Think drink - dinner menu - outsert
Penne - 3 cheese Alfredo
2 - 6oz. chicken breast

45. when food is dropped server should check back in __________ and ___________after the first check up
6oz.
One minute - and four minutes
Jack
Filet mignon

46. new york strip
Hearty and robust - perfect balance of flavor - texture and tenderness - 12oz - 14 oz
Jack
Midwestern - Corn-fed - U.S.D.A. - Black Angus choice beef.
1) clear tables 2) reset tables 3) take dirty dishes 4) stock bus stations 5) maintain clean dinning floor

47. you should do an entree check back within _________
45 minutes
2 bites
4 minutes
1) place one tea bag in coffee mug 2) pour hot water over tea bag 3) let steep for 5 min. Always bring a new tea bag when refilling

48. What is the suggestive nod method for up selling
Hand - OPEN FLAME
1) greet and welcome 2) drink/bread/appetizer order 3)entree order/appetizer drop 4)entree drop 5)dessert/payment
The suggestive nod is nodding your head up and down while suggesting an item
20 seconds.

49. What is the traffic light system?
7oz. - 3oz. of mushrooms
2 potato skins - 3 cocktail shrimp - 6 garlic zucchini - 3-4 chicken tenders
1) clear tables 2) reset tables 3) take dirty dishes 4) stock bus stations 5) maintain clean dinning floor
A way to monitor guest behavior in order to withhold responsible alcohol services.

50. how much extra to add hot fudge to an ice cream dessert?
.50
Below 40 degrees
One minute - and four minutes
6oz.