Test your basic knowledge |

Supervisor Basics

Subject : business-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. 1)Choice Among Alternatives 2)Specific Purpose 3)Course of Action






2. 2-3 feet






3. At about $4 - 000 for an hourly paid employee and about $8 - 000 for a middle management position and $12 - 000 for a management position






4. Employees who are paid by the hour and are not exempt from federal and state wage and hour laws.






5. Adding more work to a job without increasing interest - challenge or reward






6. 4-7 feet






7. The organizational principle that teach person should have only one boss.






8. A lack of direct - properly handled conflict. Communication is key.






9. Generating ideas without considering their drawbacks - limitations - or consequences (typically a group activity)






10. Showing and telling the trainee what to do and how to do it - and having the trainee actually do it and do it right in a given operation






11. Sprains/strains (most often involving the back)






12. Determination of the content of a given job by breaking it down into units (work sequences) and identifying the tasks that makes up each unit.






13. The name of a job - such as a cook or housekeeper






14. A process sued to help employees who are performing poorly because of personal problems such as substance abuse






15. Should be organized as a series of written training plans - each representing a learnable - teachable segment of the job.






16. Top-recruiting method






17. The result of low concern for your own interests or the interest of your group - which produces a lose-win outcome. The opposing party is allowed to satisfy their interest - while one's own interests are neglected






18. Involves a customer or client and an employee






19. A counseling program available to employees to provide confidential and professional counseling and referral






20. Groupings of a similar nature and value to the company. Makes it easier to create job titles.






21. Tests - which are designed to measure an applicant's propensity toward undesirable behaviors such as lying - stealing and taking drugs or abusing alcohol.






22. The groups of Americans from age 29 through 43 - born between the late 1960s and 1980






23. Employees have the opportunity to meet with managers to discuss issues






24. To be influenced by one or more characteristics and extend them into an overall impression of a person.






25. Tests that measure intelligence






26. A detailed plan for carrying out employe training for a unit of work






27. 7-25 feet






28. A panel of employees - or employees and managers - work together to resolve the employee complaints






29. A process involving observation of employee performance and conversation on job performance between the manager and the employee






30. Searching for job applicants from within an operation






31. Money is the only thing that people work for. Fredrick Taylor was the most influential advocate






32. 1)Define the problem 2)Analyze the problem 3)Develop alternative solutions 4)Decide on the best solution 5)Convert the decision into action 6)Follow up






33. The number of employees that a manger supervises directly.






34. Medical groups of doctors and hospitals are contracted at a lower fee due to the larger number of patients

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35. Gives managers more time to manage






36. Work is natural; people do not inherently dislike work. People will work at their own accord toward objectives. People become committed and figure out and solve the problem without management having to tell them.






37. Making a deliberate stepwise process to make decisions






38. The why of behavior; the energizer that makes people behave as they do. It comes from within. Find out what each individual responds to.






39. Employees - typically managerial personnel - who are not covered by the wag3e and hour laws and therefore do not earn overtime pay. Employee must spend 50% or more of time managing - supervises two or more employees - and is pad $250 or more per






40. Work groups established by the company. Include committees - group meetings - work teams and task forces






41. Don't do anything when you're angry






42. Traditional plans offered by insurance companies that act as an intermediary between the patient and the healthcare provider. An example is Blue Cross which has a plan that pays for 80% of most medical expenses






43. A list of the qualifications needed to perform a given job






44. A theory which states that satisfying the needs of workers is the key to productivity






45. A specific group of tasks prescribed as a unit of work






46. Leadership that motivates workers by appealing to their self-interest.






47. Was established in 1978 as a central authority - responsible for leading and coordinating the efforts of federal departments and agencies to enforce all laws relating to equal employment opportunity without regard to race - color - religion - sex






48. Communication without words - as with signs - gestures - facial expressions - or body language






49. An employee can "select" the parts of a plan that they want






50. Making decisions that feel right






Can you answer 50 questions in 15 minutes?



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