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Supervisor Basics

Subject : business-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. The process by which leaders measure - evaluate - and compare results to goals and standards previously agreed upon - such as performance standards - and take corrective actin when necessary to stay on course






2. A second philosophy of motivation is to combine fear with incentive reward for good performance - punishment for bad






3. Discrimination in all human resource activities based on race - color - gender - religion - or national origin; established Equal Employment Opportunity Commission to administer the law. Companies with 15 or more employees.






4. Making an off-the-cut decision






5. Leadership that motivates workers by appealing to their self-interest.






6. 7-25 feet






7. A program under which employees suggest to others that they apply for a job in their company. If a person referred gets a job - the employee often receives recompense.






8. How people interpret things (situations - events - people etc) We all see things differently inside and outside of a situation. It is how people interpret - or perceive - a situation that determines whether or not a conflict will arise






9. Never quite making up one's mind






10. Where most qualified people come from






11. Don't do anything when you're angry






12. A specific group of tasks prescribed as a unit of work






13. Employees - typically managerial personnel - who are not covered by the wag3e and hour laws and therefore do not earn overtime pay. Employee must spend 50% or more of time managing - supervises two or more employees - and is pad $250 or more per






14. The person who - by virtue of having the support of the employees - is in charge.






15. Adding more work to a job without increasing interest - challenge or reward






16. Was established in 1978 as a central authority - responsible for leading and coordinating the efforts of federal departments and agencies to enforce all laws relating to equal employment opportunity without regard to race - color - religion - sex






17. Generating ideas without considering their drawbacks - limitations - or consequences (typically a group activity)






18. A worker's obligation to a supervisor to carry out the responsibilities delegated and to produce the results expected






19. Insurance paid by the employer that gives medical car - income continuation - and rehabilitation expenses for people who sustain job-related injuries or sickness

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20. A process sued to help employees who are performing poorly because of personal problems such as substance abuse






21. A type of sexual harassment in which comments or innuendos of a sexual nature - or physical contact - are considered a violation when they interfere with an employee's work performance or create an intimidating - hostile or offensive working envir






22. Necessary when workers are not measuring up to standards - when a new method or menu or piece of equipment is introduced - or when a worker asks for it. It takes place whenever it is needed






23. 1)Define the problem 2)Analyze the problem 3)Develop alternative solutions 4)Decide on the best solution 5)Convert the decision into action 6)Follow up






24. A written statement of the duties performed and responsibilities for a given position - and used to provide opportunity for achievement - recognition - learning and growth.






25. Employees have the opportunity to meet with managers to discuss issues






26. On-the-scene recruiting where job seekers are - such as at schools and colleges.






27. The name of a job - such as a cook or housekeeper






28. 1) Never steal one of their suggestions and use it as your own 2) If you cannot use a suggestion - explain why you can't - and express your appreciation






29. Unwelcome advances - requests for sexual favors and other verbal or physical conduct of a sexual nature when compliance with nay of these acts is a conditions of employment - or when comments or physical contact create an intimidating - hostile -






30. Making decisions that feel right






31. Sprains/strains (most often involving the back)






32. A neutral third party person or team from outside the organization examines the facts of the complaint and presents them in a report






33. Best when precise figures or a lot of detail is involved






34. 1)Choice Among Alternatives 2)Specific Purpose 3)Course of Action






35. A list of the qualifications needed to perform a given job






36. Possessing the rights and powers needed to make the decisions and take requisite actions to get a job done.






37. Prohibits companies from paying different wags or salaries to men and women for jobs that require the same skills - efforts or responsibilities - and working conditions






38. Money is the only thing that people work for. Fredrick Taylor was the most influential advocate






39. A counseling program available to employees to provide confidential and professional counseling and referral






40. Making a deliberate stepwise process to make decisions






41. 4-7 feet






42. To plan






43. As a manger you need to be able to recognize and confront.






44. Arbitrations is the last step






45. Shifting the way things are done so as to provide more responsibility for one's own work and more opportunity for achievement - for recognizing - for learning - and for growth






46. Gives managers more time to manage






47. Leadership that motivates workers by appealing to their higher-order needs - such as providing workers with meaningful - interesting and challenging jobs - and acting as a coach and mentor.






48. A procedure by which employees evaluate their own performance - usually as part of a performance appraisal process






49. Gives financial support to employees who are laid off for reasons they cannot control






50. A panel of employees - or employees and managers - work together to resolve the employee complaints







Sorry!:) No result found.

Can you answer 50 questions in 15 minutes?


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