Test your basic knowledge |

Supervisor Basics

Subject : business-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Discrimination in all human resource activities based on race - color - gender - religion - or national origin; established Equal Employment Opportunity Commission to administer the law. Companies with 15 or more employees.






2. Reacts to the situation as they arise.






3. Arbitrations is the last step






4. The result of low concern for your own interests or the interest of your group - which produces a lose-win outcome. The opposing party is allowed to satisfy their interest - while one's own interests are neglected






5. Mandates 12 workweeks of leave in a consecutive year - for husband or wife upon birth or adoption of a child or sickness in the family. Companies with 50 or more employees.






6. areer growth - learning and development






7. Prohibits companies from paying different wags or salaries to men and women for jobs that require the same skills - efforts or responsibilities - and working conditions






8. Making an off-the-cut decision






9. To follow-up






10. People are counter productive - dislike and avoid work and must be coerced - controlled - directed - threatened with punishment.






11. Should be organized as a series of written training plans - each representing a learnable - teachable segment of the job.






12. Employees who are paid by the hour and are not exempt from federal and state wage and hour laws.






13. Gives managers more time to manage






14. 1) Preparing for evaluation 2) Making the evaluation 3) Sharing it with the worker 4) Providing follow-up






15. Sprains/strains (most often involving the back)






16. Best suited to simple tasks






17. The process by which leaders measure - evaluate - and compare results to goals and standards previously agreed upon - such as performance standards - and take corrective actin when necessary to stay on course






18. Offer full service medical services to employees and their families. Are the most cost-effective and more popular

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19. A worker's obligation to a supervisor to carry out the responsibilities delegated and to produce the results expected






20. Traditional plans offered by insurance companies that act as an intermediary between the patient and the healthcare provider. An example is Blue Cross which has a plan that pays for 80% of most medical expenses






21. The organizational principle that teach person should have only one boss.






22. Never quite making up one's mind






23. Tests - which are designed to measure an applicant's propensity toward undesirable behaviors such as lying - stealing and taking drugs or abusing alcohol.






24. At about $4 - 000 for an hourly paid employee and about $8 - 000 for a middle management position and $12 - 000 for a management position






25. Gives financial support to employees who are laid off for reasons they cannot control






26. A reduction in motivation. Avoiding termination by making an employee want to leave - often by withdrawing work or suggesting that the person look elsewhere for a job






27. Necessary when workers are not measuring up to standards - when a new method or menu or piece of equipment is introduced - or when a worker asks for it. It takes place whenever it is needed






28. Medical groups of doctors and hospitals are contracted at a lower fee due to the larger number of patients

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29. An information sheet put out by the manufacturer of a hazardous product that explains what a product is - why it is hazardous - and how it can be used safely






30. Unwelcome advances - requests for sexual favors and other verbal or physical conduct of a sexual nature when compliance with nay of these acts is a conditions of employment - or when comments or physical contact create an intimidating - hostile -






31. 1)Choice Among Alternatives 2)Specific Purpose 3)Course of Action






32. A panel of employees - or employees and managers - work together to resolve the employee complaints






33. Gives financial support to retirees and their survivors if they have paid into the system for 10 years or more






34. Work is natural; people do not inherently dislike work. People will work at their own accord toward objectives. People become committed and figure out and solve the problem without management having to tell them.






35. A type of sexual harassment in which comments or innuendos of a sexual nature - or physical contact - are considered a violation when they interfere with an employee's work performance or create an intimidating - hostile or offensive working envir






36. 1) Never steal one of their suggestions and use it as your own 2) If you cannot use a suggestion - explain why you can't - and express your appreciation






37. The person who - by virtue of having the support of the employees - is in charge.






38. A process sued to help employees who are performing poorly because of personal problems such as substance abuse






39. Adding more work to a job without increasing interest - challenge or reward






40. Making a deliberate stepwise process to make decisions






41. The group of Americans born in the 1980s and 1990s






42. Is so much more than just Culture - ethnic group - race - religion - language - age - gender - physical abilities and qualities and sexual orientation.






43. The number of employees that a manger supervises directly.






44. Searching for job applicants from within an operation






45. 4-7 feet






46. 1)Define the problem 2)Analyze the problem 3)Develop alternative solutions 4)Decide on the best solution 5)Convert the decision into action 6)Follow up






47. A written statement of the duties performed and responsibilities for a given position - and used to provide opportunity for achievement - recognition - learning and growth.






48. A neutral third party - from inside or outside the organization - confidently investigates complaints and proposes resolutions






49. Insurance paid by the employer that gives medical car - income continuation - and rehabilitation expenses for people who sustain job-related injuries or sickness

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50. Employees have the opportunity to meet with managers to discuss issues







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Can you answer 50 questions in 15 minutes?


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