Test your basic knowledge |

Supervisor Basics

Subject : business-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. The name of a job - such as a cook or housekeeper






2. Gives financial support to employees who are laid off for reasons they cannot control






3. Sprains/strains (most often involving the back)






4. Traditional plans offered by insurance companies that act as an intermediary between the patient and the healthcare provider. An example is Blue Cross which has a plan that pays for 80% of most medical expenses






5. Possessing the rights and powers needed to make the decisions and take requisite actions to get a job done.






6. Generating ideas without considering their drawbacks - limitations - or consequences (typically a group activity)






7. Employees have the opportunity to meet with managers to discuss issues






8. Searching for job applicants from within an operation






9. Best suited to simple tasks






10. Discrimination in all human resource activities based on race - color - gender - religion - or national origin; established Equal Employment Opportunity Commission to administer the law. Companies with 15 or more employees.






11. Offer full service medical services to employees and their families. Are the most cost-effective and more popular

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12. On-the-scene recruiting where job seekers are - such as at schools and colleges.






13. People are counter productive - dislike and avoid work and must be coerced - controlled - directed - threatened with punishment.






14. Determination of the content of a given job by breaking it down into units (work sequences) and identifying the tasks that makes up each unit.






15. A procedure by which employees evaluate their own performance - usually as part of a performance appraisal process






16. To be influenced by one or more characteristics and extend them into an overall impression of a person.






17. 4-7 feet






18. The authority granted by virtue of a person's position within an organization






19. Insurance paid by the employer that gives medical car - income continuation - and rehabilitation expenses for people who sustain job-related injuries or sickness

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20. A neutral third party person or team from outside the organization examines the facts of the complaint and presents them in a report






21. A panel of employees - or employees and managers - work together to resolve the employee complaints






22. Arbitrations is the last step






23. The number of employees that a manger supervises directly.






24. The why of behavior; the energizer that makes people behave as they do. It comes from within. Find out what each individual responds to.






25. A counseling program available to employees to provide confidential and professional counseling and referral






26. Is so much more than just Culture - ethnic group - race - religion - language - age - gender - physical abilities and qualities and sexual orientation.






27. Unwelcome advances - requests for sexual favors and other verbal or physical conduct of a sexual nature when compliance with nay of these acts is a conditions of employment - or when comments or physical contact create an intimidating - hostile -






28. Making an off-the-cut decision






29. Allows employees to make decisions within specified limits.






30. Adding more work to a job without increasing interest - challenge or reward






31. A list of the qualifications needed to perform a given job






32. A voluntary and confidential process in which a neutral third-party facilitator trained in techniques negotiates a mutually acceptable settlement. The steps in the process are gathering information - framing the issues - developing options - negot






33. At about $4 - 000 for an hourly paid employee and about $8 - 000 for a middle management position and $12 - 000 for a management position






34. Employees - typically managerial personnel - who are not covered by the wag3e and hour laws and therefore do not earn overtime pay. Employee must spend 50% or more of time managing - supervises two or more employees - and is pad $250 or more per






35. Employees who are paid by the hour and are not exempt from federal and state wage and hour laws.






36. The group of Americans born in the 1980s and 1990s






37. Tests that measure intelligence






38. Medical groups of doctors and hospitals are contracted at a lower fee due to the larger number of patients

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39. 1)Define the problem 2)Analyze the problem 3)Develop alternative solutions 4)Decide on the best solution 5)Convert the decision into action 6)Follow up






40. How people interpret things (situations - events - people etc) We all see things differently inside and outside of a situation. It is how people interpret - or perceive - a situation that determines whether or not a conflict will arise






41. Top-recruiting method






42. A program under which employees suggest to others that they apply for a job in their company. If a person referred gets a job - the employee often receives recompense.






43. The result of low concern for your own interests or the interest of your group - which produces a lose-win outcome. The opposing party is allowed to satisfy their interest - while one's own interests are neglected






44. People train themselves






45. A worker's obligation to a supervisor to carry out the responsibilities delegated and to produce the results expected






46. Reacts to the situation as they arise.






47. 1)Choice Among Alternatives 2)Specific Purpose 3)Course of Action






48. The actions of two or more people to achieve outcomes that each is individually incapable of achieving






49. Money is the only thing that people work for. Fredrick Taylor was the most influential advocate






50. A specific group of tasks prescribed as a unit of work