SUBJECTS
|
BROWSE
|
CAREER CENTER
|
POPULAR
|
JOIN
|
LOGIN
Business Skills
|
Soft Skills
|
Basic Literacy
|
Certifications
About
|
Help
|
Privacy
|
Terms
|
Email
Search
Test your basic knowledge |
Supervisor Basics
Start Test
Study First
Subject
:
business-skills
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Mandates 12 workweeks of leave in a consecutive year - for husband or wife upon birth or adoption of a child or sickness in the family. Companies with 50 or more employees.
Social Distance
Family and Medical leave Act of 1993
Turnover and Retention Dollar Amounts
First Step in Delegation?
2. Making decisions that feel right
Peer Review
Fact Finding
Intuitive Approach
First Step in Delegation?
3. A list of the qualifications needed to perform a given job
Job Specification
Job Fares
Job Analysis
Controlling
4. The why of behavior; the energizer that makes people behave as they do. It comes from within. Find out what each individual responds to.
Equal Pay Act of 1963
Motivation
How to Make Good Decisions
Flexible Empowerment
5. How people interpret things (situations - events - people etc) We all see things differently inside and outside of a situation. It is how people interpret - or perceive - a situation that determines whether or not a conflict will arise
In-House Job Referral
Retraining
Transformational Leadership
Perceptions
6. To follow-up
Diversity
Last Step in Delegation?
Flexible Empowerment
Public Distance
7. Determination of the content of a given job by breaking it down into units (work sequences) and identifying the tasks that makes up each unit.
Job Analysis
Herarchy of Needs
Accountability
Age/Discrimination in Employment Act of 1967
8. A process involving observation of employee performance and conversation on job performance between the manager and the employee
Coaching
Oral Order
Cafeteria Plans
Counseling
9. Shifting the way things are done so as to provide more responsibility for one's own work and more opportunity for achievement - for recognizing - for learning - and for growth
Job Instruction Training (JIT)
Job Enrichment
Third-Party Sexual Harassment
Cognitive Ability Test
10. The authority that employees grant a supervisor to make the necessary decisions and carry them out.
Job Titles
Logical Approaches
Economic Person Theory
Real/Conferred Authority
11. Necessary when workers are not measuring up to standards - when a new method or menu or piece of equipment is introduced - or when a worker asks for it. It takes place whenever it is needed
Open Door Policy
Family and Medical leave Act of 1993
Personal Space
Retraining
12. The groups of Americans from age 29 through 43 - born between the late 1960s and 1980
Job Titles
Generation X
Job Description
EEOC (Equal Employment Opportunity Commission)
13. The person who - by virtue of having the support of the employees - is in charge.
Non-Exempt Employees
Informal Authority
Human Relations Theory
Honesty/Integrity Test
14. A detailed plan for carrying out employe training for a unit of work
In-House Job Referral
Direct Recruiting
Public Distance
Training Plan
15. Gives managers more time to manage
Training Program
Third-Paty Investigations
Benefits of Training
Interviewing
16. A neutral third party - from inside or outside the organization - confidently investigates complaints and proposes resolutions
Transformational Leadership
Indecisive Approach
Accountability
Third-Paty Investigations
17. Should be organized as a series of written training plans - each representing a learnable - teachable segment of the job.
Generation X
Environmental Sexual Harassment
Training Program
Most Common Occupational Injuries
18. To plan
Worker's Compensation
Transactional Leadership
Cardinal Rules
First Step in Delegation?
19. Don't do anything when you're angry
Worker's Compensation
Mistakes to Avoid
Transactional Leadership
Written Instructions
20. Adding more work to a job without increasing interest - challenge or reward
Dissatisfier
Job Loading
Worker's Compensation
Confliction Prevention Root
21. Start off with a bit of small talk - Encourage them to comment on your judgement
Brainstorming
Open Door Policy
Conducting the Interview
Theory X
22. Leadership that motivates workers by appealing to their higher-order needs - such as providing workers with meaningful - interesting and challenging jobs - and acting as a coach and mentor.
Impulsive Approach
Cafeteria Plans
Transformational Leadership
Diversity
23. Employees - typically managerial personnel - who are not covered by the wag3e and hour laws and therefore do not earn overtime pay. Employee must spend 50% or more of time managing - supervises two or more employees - and is pad $250 or more per
Cafeteria Plans
Generation X
Exempt Employees
Informal Authority
24. Prohibits companies from paying different wags or salaries to men and women for jobs that require the same skills - efforts or responsibilities - and working conditions
Training Plan
Third-Paty Investigations
Equal Pay Act of 1963
Coaching
25. A neutral third party person or team from outside the organization examines the facts of the complaint and presents them in a report
Logical Approaches
Benefits of Training
Fact Finding
Flexible Empowerment
26. Offer full service medical services to employees and their families. Are the most cost-effective and more popular
Warning
: Invalid argument supplied for foreach() in
/var/www/html/basicversity.com/show_quiz.php
on line
183
27. Tests that measure intelligence
Age/Discrimination in Employment Act of 1967
Cognitive Ability Test
Magic Apron Approach
Confliction Prevention Root
28. A worker's obligation to a supervisor to carry out the responsibilities delegated and to produce the results expected
Mistakes to Avoid
Dehiring
First Step in Delegation?
Accountability
29. Involves a customer or client and an employee
Third-Party Sexual Harassment
Direct Recruiting
Human Relations Theory
Accommodation
30. Work groups established by the company. Include committees - group meetings - work teams and task forces
Formal Groups
Retraining
Perceptions
Job Instruction Training (JIT)
31. A procedure by which employees evaluate their own performance - usually as part of a performance appraisal process
Magic Apron Approach
Employee Self-Appraisal
Real/Conferred Authority
Structured Empowerment
32. Possessing the rights and powers needed to make the decisions and take requisite actions to get a job done.
Last Step in Delegation?
Motivation
Third-Paty Investigations
Authority
33. On-the-scene recruiting where job seekers are - such as at schools and colleges.
Preferred Provider Organizations (PPO's)
Direct Recruiting
Health Maintenance Organizations (HMO's)
Dissatisfier
34. Discrimination in all human resource activities based on race - color - gender - religion - or national origin; established Equal Employment Opportunity Commission to administer the law. Companies with 15 or more employees.
Training Plan
Employee Referral Program
Title VII - Civil Rights Act
Carrot and Stick Method
35. A reduction in motivation. Avoiding termination by making an employee want to leave - often by withdrawing work or suggesting that the person look elsewhere for a job
Dehiring
Conducting the Interview
Unity of Command
Unemployment Insurance
36. Tests - which are designed to measure an applicant's propensity toward undesirable behaviors such as lying - stealing and taking drugs or abusing alcohol.
Honesty/Integrity Test
Job Fares
Formal Groups
Non-Exempt Employees
37. As a manger you need to be able to recognize and confront.
Human Relations Theory
Managers and Sexual Harassement
Third-Party Sexual Harassment
Job Analysis
38. Where most qualified people come from
Title VII - Civil Rights Act
Sexual Harassement
In-House Job Referral
Economic Person Theory
39. Duties and responsibilities performed by an employee
Job Loading
Position
Equal Pay Act of 1963
Top Retention Factor
40. Sprains/strains (most often involving the back)
Authority
Dissatisfier
Most Common Occupational Injuries
Coaching
41. Communication without words - as with signs - gestures - facial expressions - or body language
Logical Approaches
Conducting the Interview
Nonverbal Communication
Employee Referral Program
42. Money is the only thing that people work for. Fredrick Taylor was the most influential advocate
Economic Person Theory
In-House Job Referral
Theory Y
Alternative Dispute Resolution
43. People are counter productive - dislike and avoid work and must be coerced - controlled - directed - threatened with punishment.
Training Plan
Theory X
Generation Y
Job Analysis
44. Age discrimination against those 40 years of age or older. Companies with 20 or more employees.
Turnover and Retention Dollar Amounts
Job Titles
Open Door Policy
Age/Discrimination in Employment Act of 1967
45. Making an off-the-cut decision
Fee-for-Service Plan
Impulsive Approach
Synergy
Human Relations Theory
46. Is so much more than just Culture - ethnic group - race - religion - language - age - gender - physical abilities and qualities and sexual orientation.
Diversity
Oral Order
Internal Recruiting
Carrot and Stick Method
47. The result of low concern for your own interests or the interest of your group - which produces a lose-win outcome. The opposing party is allowed to satisfy their interest - while one's own interests are neglected
Dehiring
Third-Party Sexual Harassment
Transformational Leadership
Accommodation
48. 1) Preparing for evaluation 2) Making the evaluation 3) Sharing it with the worker 4) Providing follow-up
Counseling
Steps in the Evaluation Process
Generation Y
Equal Pay Act of 1963
49. A theory which states that satisfying the needs of workers is the key to productivity
Formal Groups
Job Enrichment
Human Relations Theory
Environmental Sexual Harassment
50. To be influenced by one or more characteristics and extend them into an overall impression of a person.
Dissatisfier
Halo Effect
Health Maintenance Organizations (HMO's)
Synergy
Sorry!:) No result found.
Can you answer 50 questions in 15 minutes?
Let me suggest you:
Browse all subjects
Browse all tests
Most popular tests
Major Subjects
Tests & Exams
AP
CLEP
DSST
GRE
SAT
GMAT
Certifications
CISSP go to https://www.isc2.org/
PMP
ITIL
RHCE
MCTS
More...
IT Skills
Android Programming
Data Modeling
Objective C Programming
Basic Python Programming
Adobe Illustrator
More...
Business Skills
Advertising Techniques
Business Accounting Basics
Business Strategy
Human Resource Management
Marketing Basics
More...
Soft Skills
Body Language
People Skills
Public Speaking
Persuasion
Job Hunting And Resumes
More...
Vocabulary
GRE Vocab
SAT Vocab
TOEFL Essential Vocab
Basic English Words For All
Global Words You Should Know
Business English
More...
Languages
AP German Vocab
AP Latin Vocab
SAT Subject Test: French
Italian Survival
Norwegian Survival
More...
Engineering
Audio Engineering
Computer Science Engineering
Aerospace Engineering
Chemical Engineering
Structural Engineering
More...
Health Sciences
Basic Nursing Skills
Health Science Language Fundamentals
Veterinary Technology Medical Language
Cardiology
Clinical Surgery
More...
English
Grammar Fundamentals
Literary And Rhetorical Vocab
Elements Of Style Vocab
Introduction To English Major
Complete Advanced Sentences
Literature
Homonyms
More...
Math
Algebra Formulas
Basic Arithmetic: Measurements
Metric Conversions
Geometric Properties
Important Math Facts
Number Sense Vocab
Business Math
More...
Other Major Subjects
Science
Economics
History
Law
Performing-arts
Cooking
Logic & Reasoning
Trivia
Browse all subjects
Browse all tests
Most popular tests