Test your basic knowledge |

Supervisor Basics

Subject : business-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Where most qualified people come from






2. Should be organized as a series of written training plans - each representing a learnable - teachable segment of the job.






3. 2-3 feet






4. To be influenced by one or more characteristics and extend them into an overall impression of a person.






5. A panel of employees - or employees and managers - work together to resolve the employee complaints






6. Showing and telling the trainee what to do and how to do it - and having the trainee actually do it and do it right in a given operation






7. Tests - which are designed to measure an applicant's propensity toward undesirable behaviors such as lying - stealing and taking drugs or abusing alcohol.






8. Determination of the content of a given job by breaking it down into units (work sequences) and identifying the tasks that makes up each unit.






9. Employees have the opportunity to meet with managers to discuss issues






10. A periodic review and assessment of each employee's performance during a given period.






11. Leadership that motivates workers by appealing to their self-interest.






12. People train themselves






13. Making decisions that feel right






14. Duties and responsibilities performed by an employee






15. The authority that employees grant a supervisor to make the necessary decisions and carry them out.






16. A simple rule to follow is if it's not job related - don't ask.






17. Making an off-the-cut decision






18. A counseling program available to employees to provide confidential and professional counseling and referral






19. The group of Americans born in the 1980s and 1990s






20. 1)Choice Among Alternatives 2)Specific Purpose 3)Course of Action






21. Unwelcome advances - requests for sexual favors and other verbal or physical conduct of a sexual nature when compliance with nay of these acts is a conditions of employment - or when comments or physical contact create an intimidating - hostile -






22. To follow-up






23. Sprains/strains (most often involving the back)






24. 7-25 feet






25. The why of behavior; the energizer that makes people behave as they do. It comes from within. Find out what each individual responds to.






26. Employees - typically managerial personnel - who are not covered by the wag3e and hour laws and therefore do not earn overtime pay. Employee must spend 50% or more of time managing - supervises two or more employees - and is pad $250 or more per






27. Work groups established by the company. Include committees - group meetings - work teams and task forces






28. Prohibits companies from paying different wags or salaries to men and women for jobs that require the same skills - efforts or responsibilities - and working conditions






29. Tests that measure intelligence






30. Groupings of a similar nature and value to the company. Makes it easier to create job titles.






31. A worker's obligation to a supervisor to carry out the responsibilities delegated and to produce the results expected






32. 1) Preparing for evaluation 2) Making the evaluation 3) Sharing it with the worker 4) Providing follow-up






33. A lack of direct - properly handled conflict. Communication is key.






34. 4-7 feet






35. People are counter productive - dislike and avoid work and must be coerced - controlled - directed - threatened with punishment.






36. A process sued to help employees who are performing poorly because of personal problems such as substance abuse






37. Top-recruiting method






38. Money is the only thing that people work for. Fredrick Taylor was the most influential advocate






39. The result of low concern for your own interests or the interest of your group - which produces a lose-win outcome. The opposing party is allowed to satisfy their interest - while one's own interests are neglected






40. On-the-scene recruiting where job seekers are - such as at schools and colleges.






41. Mandates 12 workweeks of leave in a consecutive year - for husband or wife upon birth or adoption of a child or sickness in the family. Companies with 50 or more employees.






42. At about $4 - 000 for an hourly paid employee and about $8 - 000 for a middle management position and $12 - 000 for a management position






43. Traditional plans offered by insurance companies that act as an intermediary between the patient and the healthcare provider. An example is Blue Cross which has a plan that pays for 80% of most medical expenses






44. Making a deliberate stepwise process to make decisions






45. An employee can "select" the parts of a plan that they want






46. Insurance paid by the employer that gives medical car - income continuation - and rehabilitation expenses for people who sustain job-related injuries or sickness

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47. 1) Never steal one of their suggestions and use it as your own 2) If you cannot use a suggestion - explain why you can't - and express your appreciation






48. The process by which leaders measure - evaluate - and compare results to goals and standards previously agreed upon - such as performance standards - and take corrective actin when necessary to stay on course






49. Reacts to the situation as they arise.






50. The name of a job - such as a cook or housekeeper