Test your basic knowledge |

Supervisor Basics

Subject : business-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Best suited to simple tasks






2. Shifting the way things are done so as to provide more responsibility for one's own work and more opportunity for achievement - for recognizing - for learning - and for growth






3. To follow-up






4. A second philosophy of motivation is to combine fear with incentive reward for good performance - punishment for bad






5. People are counter productive - dislike and avoid work and must be coerced - controlled - directed - threatened with punishment.






6. The why of behavior; the energizer that makes people behave as they do. It comes from within. Find out what each individual responds to.






7. A list of the qualifications needed to perform a given job






8. The groups of Americans from age 29 through 43 - born between the late 1960s and 1980






9. Tests that measure intelligence






10. As a manger you need to be able to recognize and confront.






11. 4-7 feet






12. The person who - by virtue of having the support of the employees - is in charge.






13. A process involving observation of employee performance and conversation on job performance between the manager and the employee






14. Sprains/strains (most often involving the back)






15. Adding more work to a job without increasing interest - challenge or reward






16. The authority that employees grant a supervisor to make the necessary decisions and carry them out.






17. The group of Americans born in the 1980s and 1990s






18. A written statement of the duties performed and responsibilities for a given position - and used to provide opportunity for achievement - recognition - learning and growth.






19. A panel of employees - or employees and managers - work together to resolve the employee complaints






20. Is so much more than just Culture - ethnic group - race - religion - language - age - gender - physical abilities and qualities and sexual orientation.






21. 7-25 feet






22. The result of low concern for your own interests or the interest of your group - which produces a lose-win outcome. The opposing party is allowed to satisfy their interest - while one's own interests are neglected






23. Possessing the rights and powers needed to make the decisions and take requisite actions to get a job done.






24. Making decisions that feel right






25. To plan






26. 1)Choice Among Alternatives 2)Specific Purpose 3)Course of Action






27. Determination of the content of a given job by breaking it down into units (work sequences) and identifying the tasks that makes up each unit.






28. Employees - typically managerial personnel - who are not covered by the wag3e and hour laws and therefore do not earn overtime pay. Employee must spend 50% or more of time managing - supervises two or more employees - and is pad $250 or more per






29. Best when precise figures or a lot of detail is involved






30. Making a deliberate stepwise process to make decisions






31. Tests - which are designed to measure an applicant's propensity toward undesirable behaviors such as lying - stealing and taking drugs or abusing alcohol.






32. A lack of direct - properly handled conflict. Communication is key.






33. A periodic review and assessment of each employee's performance during a given period.






34. A neutral third party - from inside or outside the organization - confidently investigates complaints and proposes resolutions






35. Work groups established by the company. Include committees - group meetings - work teams and task forces






36. Mandates 12 workweeks of leave in a consecutive year - for husband or wife upon birth or adoption of a child or sickness in the family. Companies with 50 or more employees.






37. Searching for job applicants from within an operation






38. Reacts to the situation as they arise.






39. A reduction in motivation. Avoiding termination by making an employee want to leave - often by withdrawing work or suggesting that the person look elsewhere for a job






40. An employee can "select" the parts of a plan that they want






41. The number of employees that a manger supervises directly.






42. A counseling program available to employees to provide confidential and professional counseling and referral






43. Employees have the opportunity to meet with managers to discuss issues






44. 2-3 feet






45. People train themselves






46. A detailed plan for carrying out employe training for a unit of work






47. A neutral third party person or team from outside the organization examines the facts of the complaint and presents them in a report






48. Never quite making up one's mind






49. Duties and responsibilities performed by an employee






50. A procedure by which employees evaluate their own performance - usually as part of a performance appraisal process