Test your basic knowledge |

Supervisor Basics

Subject : business-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Allows employees to make decisions within specified limits.






2. 1) Preparing for evaluation 2) Making the evaluation 3) Sharing it with the worker 4) Providing follow-up






3. Showing and telling the trainee what to do and how to do it - and having the trainee actually do it and do it right in a given operation






4. Prohibits companies from paying different wags or salaries to men and women for jobs that require the same skills - efforts or responsibilities - and working conditions






5. Offer full service medical services to employees and their families. Are the most cost-effective and more popular


6. Leadership that motivates workers by appealing to their higher-order needs - such as providing workers with meaningful - interesting and challenging jobs - and acting as a coach and mentor.






7. Shifting the way things are done so as to provide more responsibility for one's own work and more opportunity for achievement - for recognizing - for learning - and for growth






8. 1) Never steal one of their suggestions and use it as your own 2) If you cannot use a suggestion - explain why you can't - and express your appreciation






9. The authority that employees grant a supervisor to make the necessary decisions and carry them out.






10. How people interpret things (situations - events - people etc) We all see things differently inside and outside of a situation. It is how people interpret - or perceive - a situation that determines whether or not a conflict will arise






11. Communication without words - as with signs - gestures - facial expressions - or body language






12. A panel of employees - or employees and managers - work together to resolve the employee complaints






13. To plan






14. Best when precise figures or a lot of detail is involved






15. A simple rule to follow is if it's not job related - don't ask.






16. A detailed plan for carrying out employe training for a unit of work






17. The actions of two or more people to achieve outcomes that each is individually incapable of achieving






18. Mandates 12 workweeks of leave in a consecutive year - for husband or wife upon birth or adoption of a child or sickness in the family. Companies with 50 or more employees.






19. Is so much more than just Culture - ethnic group - race - religion - language - age - gender - physical abilities and qualities and sexual orientation.






20. A program under which employees suggest to others that they apply for a job in their company. If a person referred gets a job - the employee often receives recompense.






21. Possessing the rights and powers needed to make the decisions and take requisite actions to get a job done.






22. Reacts to the situation as they arise.






23. Tests that measure intelligence






24. Work is natural; people do not inherently dislike work. People will work at their own accord toward objectives. People become committed and figure out and solve the problem without management having to tell them.






25. An information sheet put out by the manufacturer of a hazardous product that explains what a product is - why it is hazardous - and how it can be used safely






26. A second philosophy of motivation is to combine fear with incentive reward for good performance - punishment for bad






27. Gives managers more time to manage






28. The person who - by virtue of having the support of the employees - is in charge.






29. 7-25 feet






30. Sprains/strains (most often involving the back)






31. Searching for job applicants from within an operation






32. A type of sexual harassment in which comments or innuendos of a sexual nature - or physical contact - are considered a violation when they interfere with an employee's work performance or create an intimidating - hostile or offensive working envir






33. Should be organized as a series of written training plans - each representing a learnable - teachable segment of the job.






34. Best suited to simple tasks






35. Employees have the opportunity to meet with managers to discuss issues






36. The group of Americans born in the 1980s and 1990s






37. 4-7 feet






38. To be influenced by one or more characteristics and extend them into an overall impression of a person.






39. At about $4 - 000 for an hourly paid employee and about $8 - 000 for a middle management position and $12 - 000 for a management position






40. Gives financial support to employees who are laid off for reasons they cannot control






41. Employees who are paid by the hour and are not exempt from federal and state wage and hour laws.






42. Duties and responsibilities performed by an employee






43. A specific group of tasks prescribed as a unit of work






44. A worker's obligation to a supervisor to carry out the responsibilities delegated and to produce the results expected






45. Tests - which are designed to measure an applicant's propensity toward undesirable behaviors such as lying - stealing and taking drugs or abusing alcohol.






46. Adding more work to a job without increasing interest - challenge or reward






47. Generating ideas without considering their drawbacks - limitations - or consequences (typically a group activity)






48. To follow-up






49. Unwelcome advances - requests for sexual favors and other verbal or physical conduct of a sexual nature when compliance with nay of these acts is a conditions of employment - or when comments or physical contact create an intimidating - hostile -






50. The groups of Americans from age 29 through 43 - born between the late 1960s and 1980