Test your basic knowledge |

Supervisor Basics

Subject : business-skills
Instructions:
  • Answer 50 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. A periodic review and assessment of each employee's performance during a given period.






2. The organizational principle that teach person should have only one boss.






3. The why of behavior; the energizer that makes people behave as they do. It comes from within. Find out what each individual responds to.






4. A program under which employees suggest to others that they apply for a job in their company. If a person referred gets a job - the employee often receives recompense.






5. A panel of employees - or employees and managers - work together to resolve the employee complaints






6. The process by which leaders measure - evaluate - and compare results to goals and standards previously agreed upon - such as performance standards - and take corrective actin when necessary to stay on course






7. Where most qualified people come from






8. Belongs under social needs. Places human needs in a pyramid. As one's needs at the bottom of the pyramid are met - higher-level needs are encountered on several levels up through the top of the pyramid






9. At about $4 - 000 for an hourly paid employee and about $8 - 000 for a middle management position and $12 - 000 for a management position






10. Possessing the rights and powers needed to make the decisions and take requisite actions to get a job done.






11. To be influenced by one or more characteristics and extend them into an overall impression of a person.






12. Shifting the way things are done so as to provide more responsibility for one's own work and more opportunity for achievement - for recognizing - for learning - and for growth






13. 1) Preparing for evaluation 2) Making the evaluation 3) Sharing it with the worker 4) Providing follow-up






14. A process involving observation of employee performance and conversation on job performance between the manager and the employee






15. Making decisions that feel right






16. Necessary when workers are not measuring up to standards - when a new method or menu or piece of equipment is introduced - or when a worker asks for it. It takes place whenever it is needed






17. Start off with a bit of small talk - Encourage them to comment on your judgement






18. Should be organized as a series of written training plans - each representing a learnable - teachable segment of the job.






19. A worker's obligation to a supervisor to carry out the responsibilities delegated and to produce the results expected






20. The group of Americans born in the 1980s and 1990s






21. Generating ideas without considering their drawbacks - limitations - or consequences (typically a group activity)






22. The actions of two or more people to achieve outcomes that each is individually incapable of achieving






23. Don't do anything when you're angry






24. Groupings of a similar nature and value to the company. Makes it easier to create job titles.






25. Prohibits companies from paying different wags or salaries to men and women for jobs that require the same skills - efforts or responsibilities - and working conditions






26. 1)Choice Among Alternatives 2)Specific Purpose 3)Course of Action






27. Offer full service medical services to employees and their families. Are the most cost-effective and more popular

Warning: Invalid argument supplied for foreach() in /var/www/html/basicversity.com/show_quiz.php on line 183


28. Is so much more than just Culture - ethnic group - race - religion - language - age - gender - physical abilities and qualities and sexual orientation.






29. A detailed plan for carrying out employe training for a unit of work






30. Insurance paid by the employer that gives medical car - income continuation - and rehabilitation expenses for people who sustain job-related injuries or sickness

Warning: Invalid argument supplied for foreach() in /var/www/html/basicversity.com/show_quiz.php on line 183


31. To follow-up






32. 1)Define the problem 2)Analyze the problem 3)Develop alternative solutions 4)Decide on the best solution 5)Convert the decision into action 6)Follow up






33. A type of sexual harassment in which comments or innuendos of a sexual nature - or physical contact - are considered a violation when they interfere with an employee's work performance or create an intimidating - hostile or offensive working envir






34. Gives financial support to employees who are laid off for reasons they cannot control






35. Making an off-the-cut decision






36. The number of employees that a manger supervises directly.






37. A second philosophy of motivation is to combine fear with incentive reward for good performance - punishment for bad






38. A voluntary and confidential process in which a neutral third-party facilitator trained in techniques negotiates a mutually acceptable settlement. The steps in the process are gathering information - framing the issues - developing options - negot






39. An employee can "select" the parts of a plan that they want






40. Age discrimination against those 40 years of age or older. Companies with 20 or more employees.






41. Was established in 1978 as a central authority - responsible for leading and coordinating the efforts of federal departments and agencies to enforce all laws relating to equal employment opportunity without regard to race - color - religion - sex






42. 4-7 feet






43. Never quite making up one's mind






44. Making a deliberate stepwise process to make decisions






45. People train themselves






46. Medical groups of doctors and hospitals are contracted at a lower fee due to the larger number of patients

Warning: Invalid argument supplied for foreach() in /var/www/html/basicversity.com/show_quiz.php on line 183


47. Reacts to the situation as they arise.






48. The person who - by virtue of having the support of the employees - is in charge.






49. 2-3 feet






50. Best suited to simple tasks