Test your basic knowledge |

Verbal Communication

Subject : soft-skills
Instructions:
  • Answer 31 questions in 15 minutes.
  • If you are not ready to take this test, you can study here.
  • Match each statement with the correct term.
  • Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Brief preface to a feedback statement - intendet to communicate that you don't want your listener to take your message in an overly critical way


2. Short statement or story that illustrates or describes an emotions; word pictures often use a smile to clarify the image






3. Express your interest without denying the rights of others - describes what you want - is other-oriented






4. 1.Descriptive 2.problem-oriented 3.spontaneously genuine 4.empathic 5.flexible 6.equal






5. Express your interest and denies the rights of others - evaluates the other people - is self-oriented






6. Expressing one's interest while denying the rights of others by blaming - judging - and evaluating other people






7. A theory that suggests societies are bound together through the common use of symbols






8. Another name for restricted code - specialized terms or abbreviations the meanings of which are known only to members of a specific group






9. The restrictive or literal meaning of a word (???????????????? ??? ?????????? ????????)






10. The things that a simbol represents






11. 1.Evaluate 2.controlling 3.manipulative 4.neutrally detached 5.certian 6.superior






12. Confusion of one word or phrase for another that sounds similar to it






13. Describing and evaluating what we observe in extremes - such as good or bad - old or new - beautiful or ugly






14. 1.The goal is to seek common ground and agreement 2.seek common understanding 3.value the truth in what others say 4. together you can find the best solution






15. A vocabularity of vords that have particular meaning to a person - group or culture






16. A way of avoiding allness statements by separating one situation - person - or example from others






17. A culturally acquired perspective for interpreting experiences






18. A theory that describes how use of language determines or influences thoughts and perceptions






19. Explicit admission of an error - along with a request for forgiveness






20. 1.Describe 2.disclose 3.identify effects 4.be silent 5.paraphrase






21. Using many words and warious ways of describing an idea or concept to communicate its meaning






22. The mental process og creating a category - idea - or image triggered by a referent or symbol






23. The personal and subjective meaning of a word






24. The theory that each language includes some unique features that are not found in other languages






25. Miscommunicating because of different understanding of the same words






26. The tendency to use language to make unqualified - often untrue generalizations






27. 1.The goal is to win 2.prove that you are right and the other person is wrong 3.search for weakness and errors in other positions 4.defend your views 5. there is only one right answer - and you have it






28. Based on the principles of linguistic determinism and inguistic relativity - the hypothesis that language shapes our thoughts and culture - and our culture and our thoughts affect the language we use to describe our world






29. A word - sound - or visual device that represents a thought - concepts - or object






30. Able to pursue one's own best interst without denying the rights of one's communication partner






31. Pronouncing judgement on something without taking changes into consideration