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Test your basic knowledge |
Verbal Communication
Start Test
Study First
Subject
:
soft-skills
Instructions:
Answer 31 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Express your interest and denies the rights of others - evaluates the other people - is self-oriented
agressiveness
behaving assertive
referents
polarization
2. The mental process og creating a category - idea - or image triggered by a referent or symbol
apology
world picture
thoughts
behaving assertive
3. Explicit admission of an error - along with a request for forgiveness
jargon
indexing
allness
apology
4. A way of avoiding allness statements by separating one situation - person - or example from others
behaving assertive
indexing
dialogue
extended 'I' language
5. 1.The goal is to seek common ground and agreement 2.seek common understanding 3.value the truth in what others say 4. together you can find the best solution
agressive
behaving assertive
dialogue
allness
6. A word - sound - or visual device that represents a thought - concepts - or object
symbols
malapropism
dialogue
assertiveness
7. A theory that suggests societies are bound together through the common use of symbols
symbolic interaction
assertive
jargon
world view
8. Brief preface to a feedback statement - intendet to communicate that you don't want your listener to take your message in an overly critical way
9. Describing and evaluating what we observe in extremes - such as good or bad - old or new - beautiful or ugly
world view
dialogue
malapropism
polarization
10. 1.Describe 2.disclose 3.identify effects 4.be silent 5.paraphrase
defensive communication
behaving assertive
assertive
dialogue
11. The tendency to use language to make unqualified - often untrue generalizations
referents
behaving assertive
allness
supportive communication
12. A culturally acquired perspective for interpreting experiences
extended 'I' language
world view
agressive
denotative meaning
13. 1.Evaluate 2.controlling 3.manipulative 4.neutrally detached 5.certian 6.superior
agressiveness
allness
defensive communication
static evaluation
14. A vocabularity of vords that have particular meaning to a person - group or culture
behaving assertive
symbolic interaction
restricted code
agressiveness
15. 1.The goal is to win 2.prove that you are right and the other person is wrong 3.search for weakness and errors in other positions 4.defend your views 5. there is only one right answer - and you have it
jargon
symbols
defensive communication
debate
16. 1.Descriptive 2.problem-oriented 3.spontaneously genuine 4.empathic 5.flexible 6.equal
supportive communication
restricted code
debate
referents
17. Short statement or story that illustrates or describes an emotions; word pictures often use a smile to clarify the image
assertiveness
jargon
world picture
referents
18. Using many words and warious ways of describing an idea or concept to communicate its meaning
world picture
elaborated code
Sapir-Whorf hypothesis
connotative meaning
19. Another name for restricted code - specialized terms or abbreviations the meanings of which are known only to members of a specific group
dialogue
behaving assertive
restricted code
jargon
20. Expressing one's interest while denying the rights of others by blaming - judging - and evaluating other people
denotative meaning
static evaluation
agressive
linguistic relativity
21. Miscommunicating because of different understanding of the same words
extended 'I' language
referents
static evaluation
byrassing
22. A theory that describes how use of language determines or influences thoughts and perceptions
apology
linguistic determinism
Sapir-Whorf hypothesis
connotative meaning
23. Based on the principles of linguistic determinism and inguistic relativity - the hypothesis that language shapes our thoughts and culture - and our culture and our thoughts affect the language we use to describe our world
polarization
connotative meaning
byrassing
Sapir-Whorf hypothesis
24. The things that a simbol represents
connotative meaning
byrassing
symbolic interaction
referents
25. Pronouncing judgement on something without taking changes into consideration
static evaluation
denotative meaning
agressiveness
thoughts
26. The theory that each language includes some unique features that are not found in other languages
allness
apology
restricted code
linguistic relativity
27. Confusion of one word or phrase for another that sounds similar to it
malapropism
denotative meaning
static evaluation
jargon
28. The personal and subjective meaning of a word
connotative meaning
supportive communication
symbols
polarization
29. The restrictive or literal meaning of a word (???????????????? ??? ?????????? ????????)
defensive communication
supportive communication
denotative meaning
allness
30. Express your interest without denying the rights of others - describes what you want - is other-oriented
assertive
static evaluation
assertiveness
jargon
31. Able to pursue one's own best interst without denying the rights of one's communication partner
static evaluation
Sapir-Whorf hypothesis
assertive
allness