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Test your basic knowledge |
Verbal Communication
Start Test
Study First
Subject
:
soft-skills
Instructions:
Answer 31 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. A vocabularity of vords that have particular meaning to a person - group or culture
restricted code
byrassing
thoughts
world picture
2. Expressing one's interest while denying the rights of others by blaming - judging - and evaluating other people
agressive
supportive communication
allness
referents
3. Another name for restricted code - specialized terms or abbreviations the meanings of which are known only to members of a specific group
elaborated code
indexing
jargon
agressive
4. Miscommunicating because of different understanding of the same words
elaborated code
Sapir-Whorf hypothesis
byrassing
extended 'I' language
5. Explicit admission of an error - along with a request for forgiveness
agressive
agressiveness
apology
assertiveness
6. 1.Descriptive 2.problem-oriented 3.spontaneously genuine 4.empathic 5.flexible 6.equal
supportive communication
behaving assertive
thoughts
world view
7. Express your interest and denies the rights of others - evaluates the other people - is self-oriented
agressive
assertiveness
agressiveness
dialogue
8. Express your interest without denying the rights of others - describes what you want - is other-oriented
assertiveness
malapropism
behaving assertive
agressiveness
9. A theory that describes how use of language determines or influences thoughts and perceptions
linguistic determinism
polarization
assertiveness
jargon
10. Based on the principles of linguistic determinism and inguistic relativity - the hypothesis that language shapes our thoughts and culture - and our culture and our thoughts affect the language we use to describe our world
symbols
Sapir-Whorf hypothesis
polarization
restricted code
11. 1.The goal is to seek common ground and agreement 2.seek common understanding 3.value the truth in what others say 4. together you can find the best solution
assertiveness
world view
denotative meaning
dialogue
12. A word - sound - or visual device that represents a thought - concepts - or object
assertive
referents
static evaluation
symbols
13. Describing and evaluating what we observe in extremes - such as good or bad - old or new - beautiful or ugly
defensive communication
elaborated code
polarization
supportive communication
14. A culturally acquired perspective for interpreting experiences
supportive communication
world view
allness
elaborated code
15. Short statement or story that illustrates or describes an emotions; word pictures often use a smile to clarify the image
defensive communication
dialogue
allness
world picture
16. A way of avoiding allness statements by separating one situation - person - or example from others
world view
byrassing
Sapir-Whorf hypothesis
indexing
17. The theory that each language includes some unique features that are not found in other languages
symbolic interaction
linguistic relativity
malapropism
debate
18. 1.Evaluate 2.controlling 3.manipulative 4.neutrally detached 5.certian 6.superior
assertive
restricted code
supportive communication
defensive communication
19. Using many words and warious ways of describing an idea or concept to communicate its meaning
referents
linguistic relativity
symbolic interaction
elaborated code
20. The tendency to use language to make unqualified - often untrue generalizations
agressiveness
allness
indexing
world view
21. The things that a simbol represents
defensive communication
referents
polarization
supportive communication
22. The restrictive or literal meaning of a word (???????????????? ??? ?????????? ????????)
jargon
connotative meaning
denotative meaning
symbols
23. 1.Describe 2.disclose 3.identify effects 4.be silent 5.paraphrase
indexing
linguistic relativity
denotative meaning
behaving assertive
24. The mental process og creating a category - idea - or image triggered by a referent or symbol
symbolic interaction
jargon
byrassing
thoughts
25. A theory that suggests societies are bound together through the common use of symbols
world picture
apology
symbolic interaction
thoughts
26. Confusion of one word or phrase for another that sounds similar to it
thoughts
malapropism
restricted code
polarization
27. Able to pursue one's own best interst without denying the rights of one's communication partner
defensive communication
assertive
restricted code
linguistic relativity
28. Pronouncing judgement on something without taking changes into consideration
assertive
malapropism
Sapir-Whorf hypothesis
static evaluation
29. 1.The goal is to win 2.prove that you are right and the other person is wrong 3.search for weakness and errors in other positions 4.defend your views 5. there is only one right answer - and you have it
polarization
dialogue
connotative meaning
debate
30. The personal and subjective meaning of a word
connotative meaning
agressive
dialogue
indexing
31. Brief preface to a feedback statement - intendet to communicate that you don't want your listener to take your message in an overly critical way