SUBJECTS
|
BROWSE
|
CAREER CENTER
|
POPULAR
|
JOIN
|
LOGIN
Business Skills
|
Soft Skills
|
Basic Literacy
|
Certifications
About
|
Help
|
Privacy
|
Terms
|
Email
Search
Test your basic knowledge |
Verbal Communication
Start Test
Study First
Subject
:
soft-skills
Instructions:
Answer 31 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Brief preface to a feedback statement - intendet to communicate that you don't want your listener to take your message in an overly critical way
2. Describing and evaluating what we observe in extremes - such as good or bad - old or new - beautiful or ugly
thoughts
extended 'I' language
denotative meaning
polarization
3. The restrictive or literal meaning of a word (???????????????? ??? ?????????? ????????)
dialogue
restricted code
denotative meaning
defensive communication
4. A vocabularity of vords that have particular meaning to a person - group or culture
referents
malapropism
dialogue
restricted code
5. 1.Descriptive 2.problem-oriented 3.spontaneously genuine 4.empathic 5.flexible 6.equal
world picture
supportive communication
restricted code
world view
6. A culturally acquired perspective for interpreting experiences
world view
agressiveness
linguistic determinism
indexing
7. A way of avoiding allness statements by separating one situation - person - or example from others
indexing
static evaluation
agressive
denotative meaning
8. Confusion of one word or phrase for another that sounds similar to it
agressiveness
malapropism
static evaluation
linguistic relativity
9. Explicit admission of an error - along with a request for forgiveness
apology
world view
dialogue
static evaluation
10. The things that a simbol represents
referents
jargon
agressive
restricted code
11. Express your interest and denies the rights of others - evaluates the other people - is self-oriented
indexing
dialogue
agressiveness
thoughts
12. Express your interest without denying the rights of others - describes what you want - is other-oriented
polarization
thoughts
byrassing
assertiveness
13. Miscommunicating because of different understanding of the same words
byrassing
jargon
agressiveness
agressive
14. The tendency to use language to make unqualified - often untrue generalizations
allness
linguistic determinism
symbolic interaction
agressiveness
15. Expressing one's interest while denying the rights of others by blaming - judging - and evaluating other people
referents
denotative meaning
agressive
jargon
16. Based on the principles of linguistic determinism and inguistic relativity - the hypothesis that language shapes our thoughts and culture - and our culture and our thoughts affect the language we use to describe our world
indexing
agressiveness
denotative meaning
Sapir-Whorf hypothesis
17. 1.The goal is to seek common ground and agreement 2.seek common understanding 3.value the truth in what others say 4. together you can find the best solution
referents
denotative meaning
symbolic interaction
dialogue
18. 1.The goal is to win 2.prove that you are right and the other person is wrong 3.search for weakness and errors in other positions 4.defend your views 5. there is only one right answer - and you have it
static evaluation
debate
byrassing
agressive
19. The personal and subjective meaning of a word
denotative meaning
connotative meaning
agressiveness
indexing
20. 1.Describe 2.disclose 3.identify effects 4.be silent 5.paraphrase
symbols
agressive
allness
behaving assertive
21. Able to pursue one's own best interst without denying the rights of one's communication partner
linguistic determinism
assertive
agressive
jargon
22. A theory that suggests societies are bound together through the common use of symbols
malapropism
symbolic interaction
jargon
world view
23. A theory that describes how use of language determines or influences thoughts and perceptions
agressiveness
linguistic determinism
polarization
connotative meaning
24. The mental process og creating a category - idea - or image triggered by a referent or symbol
agressiveness
indexing
thoughts
world view
25. The theory that each language includes some unique features that are not found in other languages
thoughts
linguistic relativity
debate
jargon
26. Pronouncing judgement on something without taking changes into consideration
agressiveness
static evaluation
polarization
world view
27. 1.Evaluate 2.controlling 3.manipulative 4.neutrally detached 5.certian 6.superior
world picture
indexing
defensive communication
assertive
28. Using many words and warious ways of describing an idea or concept to communicate its meaning
jargon
connotative meaning
world picture
elaborated code
29. A word - sound - or visual device that represents a thought - concepts - or object
assertive
symbols
extended 'I' language
byrassing
30. Another name for restricted code - specialized terms or abbreviations the meanings of which are known only to members of a specific group
static evaluation
restricted code
world picture
jargon
31. Short statement or story that illustrates or describes an emotions; word pictures often use a smile to clarify the image
world picture
restricted code
dialogue
jargon