Test your basic knowledge |

Guest Services And Personal Grooming In The Beauty Industry

Subjects : business-skills, industries

Instructions:

Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can study here.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.

1. When you are receptive - you are...
Interested in other people - responsive to the feelings of other people and responsive to the opinions of other people
Daily maintance of cleanliness by practicing good sanitizing habits
Principles of good character
Being fully attentive to what the other person is saying

2. Ethics
Interested in other people - responsive to the feelings of other people and responsive to the opinions of other people
How often should a client consultation be done before a service:
A fundamental factor in human relations has to do with how ______ we are feeling:
Moral principles we live and work by

3. Ethics
An effective way to stay calm when under stress
Principles of good character
Primary purpose of the consultation form
Decline service

4. You can communicate through...
Impression projected by a person engaged in any profesion consisting of outward appearance & conduct exhibited in the work place
Words - voice inflections & facial expresions
Maintaining cleanliness & healthfulness every day
Ability to understand people

5. Sanitation
We have satisfied when we feel self-love & acceptance
Another name for public hygiene
Daily maintance of cleanliness by practicing good sanitizing habits
Range from 15-30%

6. Calories
Chains of amino acid molecules used in all cell functions & body growth
A fundamental factor in human relations has to do with how ______ we are feeling:
Skills - such as active listening - that help you share feelings - thoughts - and information with others
Measure of heat units; measures food energy for the body

7. Oral Hygiene
Range from 15-30%
Maintaining healthy teeth & keeping breath sweet
Daily maintance of cleanliness by practicing good sanitizing habits
The inability to cope with a threat - real or imagined - to our well being - which results in a series of responses and adaptations by our minds & bodies; tension caused by a situation

8. Stress
Maintaining healthy teeth & keeping breath sweet
Holding your shoulders level & relaxed
Qualities
The inability to cope with a threat - real or imagined - to our well being - which results in a series of responses and adaptations by our minds & bodies; tension caused by a situation

9. Sensitivity
Ability to understand people
Compounds that breakdown the basic chemical sugars & supply energy for the body - 45 to 65% of all calories
Combination of understanding - empathy & acceptance
In order to feel refreshed and eager to face the workda

10. Protein requirements
Most effective form of advertising
Range from 15-30%
As an esthetician spending a great deal of time on your feet - proper foot care
You can help create a stress - free environment by focusing on...

11. Gather some basic information about the client
We have satisfied when we feel self-love & acceptance
Primary purpose of the consultation form
Physical exercise has many positive effects on our bodie.
Good - nutritious food has many effects

12. Public Hygiene
Best method when dealing with difficult clients is to agree with them and
Calories
Being tactful means being straightfoward but not too...
Steps taken by the government to preserve health

13. Communication
Art of effectively sharing information between 2 or more people
That which propels you to do something is...
As an esthetician - consist of outward appearance & conduct
Asking a cient to make a future appointment before leaving the skin care center

14. Express emotions appropriately
We have satisfied when we feel self-love & acceptance
Your attitude is a reflection of?
Emotional stability allows us to?
Holding your shoulders level & relaxed

15. Achieving balance
A well developed attitude
Care taken by the individual to preserve health
Impression projected by a person engaged in any profesion consisting of outward appearance & conduct exhibited in the work place
The key to a happy and productive life.

16. Having values & goals
Emotional stability allows us to?
Interested in other people - responsive to the feelings of other people and responsive to the opinions of other people
A condition that numbs and weakens the hands & can eventually affect the ability to work
A well developed attitude

17. RDA
Compounds that breakdown the basic chemical sugars & supply energy for the body - 45 to 65% of all calories
Impression projected by a person engaged in any profesion consisting of outward appearance & conduct exhibited in the work place
Recommended dietary allowances; the recommended nutrient intake required to meet the known nutrient needs of the healthy individual
The science that deals with healthful living

18. When you meet a new client for the first time - you should...
How often should a client consultation be done before a service:
Smile - shake hands firmly and direct eye contact and introduce yourself
You can help create a stress - free environment by focusing on...
A well developed attitude

19. Human relations
Interested in other people - responsive to the feelings of other people and responsive to the opinions of other people
Ability to understand people
Chains of amino acid molecules used in all cell functions & body growth
Another name for public hygiene

20. Act professionally
Primary purpose of the consultation form
Decline service
If we understand the needs and motives of others - we are better able to?
Range from 15-30%

21. Take care of yourself
Establishing a routine for sleep - meals - & other daily requirements
Best method when dealing with difficult clients is to agree with them and
Compounds that breakdown the basic chemical sugars & supply energy for the body - 45 to 65% of all calories
As an esthetician you are percieved as a kind of caregivers so it is important to?

22. Maintain good posture
Maintaining cleanliness & healthfulness every day
The key to a happy and productive life.
As an esthetician spending a great deal of time on your feet - proper foot care
That which propels you to do something is...

23. Renew yourself with relaxation
Most effective form of advertising
In order to feel refreshed and eager to face the workda
Words - voice inflections & facial expresions
Not sharing your personal problems with clients or repeating personal information clients have shared with you is...

24. Ethics
Most effective form of advertising
As an esthetician spending a great deal of time on your feet - proper foot care
Principles of good character - proper conduct & moral judgement - expressed through personality - human relations & professional image
Interested in other people - responsive to the feelings of other people and responsive to the opinions of other people

25. What should you do if a client has an infection?
Interested in other people - responsive to the feelings of other people and responsive to the opinions of other people
Decline service
Maintaining healthy teeth & keeping breath sweet
Skills - such as active listening - that help you share feelings - thoughts - and information with others

26. Preventing a variety of illnesses
An effective way to stay calm when under stress
Good - nutritious food has many effects
A condition that numbs and weakens the hands & can eventually affect the ability to work
Principles of good character - proper conduct & moral judgement - expressed through personality - human relations & professional image

27. Motivation
Combination of understanding - empathy & acceptance
That which propels you to do something is...
Chains of amino acid molecules used in all cell functions & body growth
You can help create a stress - free environment by focusing on...

28. Hygiene
A well developed attitude
The science that deals with healthful living
Measure of heat units; measures food energy for the body
Material safety data sheet

29. What you believe and think
Being fully attentive to what the other person is saying
Your attitude is a reflection of?
Material safety data sheet
Being tactful means being straightfoward but not too...

30. Carbohydrates
In order to feel refreshed and eager to face the workda
Impression projected by a person engaged in any profesion consisting of outward appearance & conduct exhibited in the work place
The science that deals with healthful living
Compounds that breakdown the basic chemical sugars & supply energy for the body - 45 to 65% of all calories

31. Helpful in reducing stress
The science of how a workplace can best be designed for comfort - safety - efficiency & productivity
Not sharing your personal problems with clients or repeating personal information clients have shared with you is...
Establishing a routine for sleep - meals - & other daily requirements
Maintaining cleanliness & healthfulness every day

32. Being a good listener
Steps taken by the government to preserve health
If we understand the needs and motives of others - we are better able to?
Skills - such as active listening - that help you share feelings - thoughts - and information with others
Being fully attentive to what the other person is saying

33. Every time
We have satisfied when we feel self-love & acceptance
The best way to understand others is to begin with a firm understanding of
How often should a client consultation be done before a service:
Characteristics - such as size of the container - aroma or specific ingredients

34. Non-controversial
Compounds that breakdown the basic chemical sugars & supply energy for the body - 45 to 65% of all calories
If we understand the needs and motives of others - we are better able to?
Not likely to cause strong disagreement
Steps taken by the government to preserve health

35. Is vital to succcess
Skills - such as active listening - that help you share feelings - thoughts - and information with others
How often should a client consultation be done before a service:
Building self-esteem is important
Holding your shoulders level & relaxed

36. Good posture
Listening to a client & then repeating in your own words what you think the client is telling you
Care taken by the individual to preserve health
Holding your shoulders level & relaxed
Skills - such as active listening - that help you share feelings - thoughts - and information with others

37. Controversial
Not sharing your personal problems with clients or repeating personal information clients have shared with you is...
Ability to understand people
Daily maintance of cleanliness by practicing good sanitizing habits
Likely to cause strong disagreement

38. Proffesional image
Steps taken by the government to preserve health
In order to feel refreshed and eager to face the workda
Impression projected by a person engaged in any profesion consisting of outward appearance & conduct exhibited in the work place
Holding your shoulders level & relaxed

39. Energy in food is measured by...
Moral principles we live and work by
Not likely to cause strong disagreement
Calories
Characteristics - such as size of the container - aroma or specific ingredients

40. Secure
Building self-esteem is important
Asking a cient to make a future appointment before leaving the skin care center
A fundamental factor in human relations has to do with how ______ we are feeling:
Principles of good character

41. Everything we do (good or bad) elicits a response from others
If we understand the needs and motives of others - we are better able to?
Golden rules of human relations teach that every action brings about a reaction
Listening to a client & then repeating in your own words what you think the client is telling you
Best method when dealing with difficult clients is to agree with them and

42. Communication Skills
Skills - such as active listening - that help you share feelings - thoughts - and information with others
Interested in other people - responsive to the feelings of other people and responsive to the opinions of other people
Ability to understand people
Primary purpose of the consultation form

43. Yourself
The best way to understand others is to begin with a firm understanding of
Most effective form of advertising
As an esthetician - consist of outward appearance & conduct
In order to feel refreshed and eager to face the workda

44. Personal hygiene
Maintaining cleanliness & healthfulness every day
Material safety data sheet
The best way to understand others is to begin with a firm understanding of
Care taken by the individual to preserve health

45. Ergonomics
The science of how a workplace can best be designed for comfort - safety - efficiency & productivity
Calories
Care taken by the individual to preserve health
Primary purpose of the consultation form

46. Critical
The science that deals with healthful living
A fundamental factor in human relations has to do with how ______ we are feeling:
Being tactful means being straightfoward but not too...
Primary purpose of the consultation form

47. Team work
A well developed attitude
A fundamental factor in human relations has to do with how ______ we are feeling:
You can help create a stress - free environment by focusing on...
Decline service

48. Proper functioning of organs
Physical exercise has many positive effects on our bodie.
Golden rules of human relations teach that every action brings about a reaction
Art of effectively sharing information between 2 or more people
Being tactful means being straightfoward but not too...

49. Personal Hygiene
Range from 15-30%
Ability to understand people
Care taken by the individual to preserve health
Not sharing your personal problems with clients or repeating personal information clients have shared with you is...

50. Product feature
Characteristics - such as size of the container - aroma or specific ingredients
Golden rules of human relations teach that every action brings about a reaction
Listening to a client & then repeating in your own words what you think the client is telling you
Your attitude is a reflection of?