Test your basic knowledge |

Guest Services And Personal Grooming In The Beauty Industry

Subjects : business-skills, industries

Instructions:

Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can study here.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.

1. Motivation
The science of how a workplace can best be designed for comfort - safety - efficiency & productivity
Golden rules of human relations teach that every action brings about a reaction
That which propels you to do something is...
Material safety data sheet

2. Proffesional image
Chains of amino acid molecules used in all cell functions & body growth
Impression projected by a person engaged in any profesion consisting of outward appearance & conduct exhibited in the work place
Best method when dealing with difficult clients is to agree with them and
Qualities

3. Ergonomics
Your attitude is a reflection of?
Engineering science that studies the relation between workers & their environment
Best method when dealing with difficult clients is to agree with them and
The best way to understand others is to begin with a firm understanding of

4. Carbohydrates
The inability to cope with a threat - real or imagined - to our well being - which results in a series of responses and adaptations by our minds & bodies; tension caused by a situation
Physical exercise has many positive effects on our bodie.
Compounds that breakdown the basic chemical sugars & supply energy for the body - 45 to 65% of all calories
Words - voice inflections & facial expresions

5. Word of mouth
You can help create a stress - free environment by focusing on...
Being fully attentive to what the other person is saying
Recommended dietary allowances; the recommended nutrient intake required to meet the known nutrient needs of the healthy individual
Most effective form of advertising

6. Sensitivity
The science that deals with healthful living
A fundamental factor in human relations has to do with how ______ we are feeling:
Smile - shake hands firmly and direct eye contact and introduce yourself
Combination of understanding - empathy & acceptance

7. Personal hygiene
Impression projected by a person engaged in any profesion consisting of outward appearance & conduct exhibited in the work place
Maintaining cleanliness & healthfulness every day
Not sharing your personal problems with clients or repeating personal information clients have shared with you is...
An effective way to stay calm when under stress

8. Gather some basic information about the client
Steps taken by the government to preserve health
The key to a happy and productive life.
A condition that numbs and weakens the hands & can eventually affect the ability to work
Primary purpose of the consultation form

9. Ergonomics
The science of how a workplace can best be designed for comfort - safety - efficiency & productivity
Interested in other people - responsive to the feelings of other people and responsive to the opinions of other people
Combination of understanding - empathy & acceptance
Moral principles we live and work by

10. Take deep breaths
Range from 15-30%
A fundamental factor in human relations has to do with how ______ we are feeling:
Good - nutritious food has many effects
An effective way to stay calm when under stress

11. Protein requirements
Care taken by the individual to preserve health
Range from 15-30%
A well developed attitude
As an esthetician you are percieved as a kind of caregivers so it is important to?

12. Human relations
Skills - such as active listening - that help you share feelings - thoughts - and information with others
That which propels you to do something is...
Ability to understand people
Interested in other people - responsive to the feelings of other people and responsive to the opinions of other people

13. Take care of yourself
Art of effectively sharing information between 2 or more people
As an esthetician you are percieved as a kind of caregivers so it is important to?
The key to a happy and productive life.
Calories

14. Secure
Good - nutritious food has many effects
As an esthetician spending a great deal of time on your feet - proper foot care
A fundamental factor in human relations has to do with how ______ we are feeling:
Listening to a client & then repeating in your own words what you think the client is telling you

15. Offer to remedy the situation
Maintaining healthy teeth & keeping breath sweet
Skills - such as active listening - that help you share feelings - thoughts - and information with others
Best method when dealing with difficult clients is to agree with them and
The best way to understand others is to begin with a firm understanding of

16. Hygiene
Art of effectively sharing information between 2 or more people
The science that deals with healthful living
Not sharing your personal problems with clients or repeating personal information clients have shared with you is...
The key to a happy and productive life.

17. Everything we do (good or bad) elicits a response from others
Golden rules of human relations teach that every action brings about a reaction
Being fully attentive to what the other person is saying
Physical exercise has many positive effects on our bodie.
Not likely to cause strong disagreement

18. Personal hygiene
We have satisfied when we feel self-love & acceptance
Calories
Daily maintance of cleanliness by practicing good sanitizing habits
Most effective form of advertising

19. Controversial
Primary purpose of the consultation form
Likely to cause strong disagreement
As an esthetician you are percieved as a kind of caregivers so it is important to?
How often should a client consultation be done before a service:

20. RDA
Not sharing your personal problems with clients or repeating personal information clients have shared with you is...
Your attitude is a reflection of?
You can help create a stress - free environment by focusing on...
Recommended dietary allowances; the recommended nutrient intake required to meet the known nutrient needs of the healthy individual

21. Professional image
Characteristics - such as size of the container - aroma or specific ingredients
As an esthetician - consist of outward appearance & conduct
Physical exercise has many positive effects on our bodie.
Interested in other people - responsive to the feelings of other people and responsive to the opinions of other people

22. Helpful in reducing stress
As an esthetician you are percieved as a kind of caregivers so it is important to?
Establishing a routine for sleep - meals - & other daily requirements
Interested in other people - responsive to the feelings of other people and responsive to the opinions of other people
Compounds that breakdown the basic chemical sugars & supply energy for the body - 45 to 65% of all calories

23. What you believe and think
Decline service
Being fully attentive to what the other person is saying
Not likely to cause strong disagreement
Your attitude is a reflection of?

24. Team work
Establishing a routine for sleep - meals - & other daily requirements
Building self-esteem is important
You can help create a stress - free environment by focusing on...
Chains of amino acid molecules used in all cell functions & body growth

25. Communication Skills
Impression projected by a person engaged in any profesion consisting of outward appearance & conduct exhibited in the work place
Your attitude is a reflection of?
Skills - such as active listening - that help you share feelings - thoughts - and information with others
Not sharing your personal problems with clients or repeating personal information clients have shared with you is...

26. Having values & goals
A well developed attitude
Establishing a routine for sleep - meals - & other daily requirements
Qualities
Likely to cause strong disagreement

27. Critical
Being tactful means being straightfoward but not too...
As an esthetician you are percieved as a kind of caregivers so it is important to?
The best way to understand others is to begin with a firm understanding of
The key to a happy and productive life.

28. Oral Hygiene
If we understand the needs and motives of others - we are better able to?
Maintaining healthy teeth & keeping breath sweet
Emotional stability allows us to?
That which propels you to do something is...

29. Energy in food is measured by...
Good - nutritious food has many effects
Calories
Words - voice inflections & facial expresions
Care taken by the individual to preserve health

30. When you meet a new client for the first time - you should...
Range from 15-30%
Smile - shake hands firmly and direct eye contact and introduce yourself
Another name for public hygiene
That which propels you to do something is...

31. Proteins
Chains of amino acid molecules used in all cell functions & body growth
Engineering science that studies the relation between workers & their environment
Characteristics - such as size of the container - aroma or specific ingredients
Listening to a client & then repeating in your own words what you think the client is telling you

32. You can communicate through...
Words - voice inflections & facial expresions
Engineering science that studies the relation between workers & their environment
Steps taken by the government to preserve health
Characteristics - such as size of the container - aroma or specific ingredients

33. Non-controversial
Another name for public hygiene
The key to a happy and productive life.
Primary purpose of the consultation form
Not likely to cause strong disagreement

34. Every time
Moral principles we live and work by
How often should a client consultation be done before a service:
An effective way to stay calm when under stress
Measure of heat units; measures food energy for the body

35. When you are receptive - you are...
Steps taken by the government to preserve health
Compounds that breakdown the basic chemical sugars & supply energy for the body - 45 to 65% of all calories
Calories
Interested in other people - responsive to the feelings of other people and responsive to the opinions of other people

36. Maintain good posture
Care taken by the individual to preserve health
As an esthetician spending a great deal of time on your feet - proper foot care
Engineering science that studies the relation between workers & their environment
A well developed attitude

37. Express emotions appropriately
Engineering science that studies the relation between workers & their environment
Emotional stability allows us to?
Asking a cient to make a future appointment before leaving the skin care center
Another name for public hygiene

38. Preventing a variety of illnesses
Establishing a routine for sleep - meals - & other daily requirements
Good - nutritious food has many effects
Care taken by the individual to preserve health
Most effective form of advertising

39. Carpal Tunnel Syndrome
Compounds that breakdown the basic chemical sugars & supply energy for the body - 45 to 65% of all calories
That which propels you to do something is...
The science of how a workplace can best be designed for comfort - safety - efficiency & productivity
A condition that numbs and weakens the hands & can eventually affect the ability to work

40. Attributes
As an esthetician you are percieved as a kind of caregivers so it is important to?
Decline service
Qualities
Moral principles we live and work by

41. Product feature
Listening to a client & then repeating in your own words what you think the client is telling you
Smile - shake hands firmly and direct eye contact and introduce yourself
That which propels you to do something is...
Characteristics - such as size of the container - aroma or specific ingredients

42. Good posture
Moral principles we live and work by
Establishing a routine for sleep - meals - & other daily requirements
Holding your shoulders level & relaxed
Qualities

43. Renew yourself with relaxation
Interested in other people - responsive to the feelings of other people and responsive to the opinions of other people
As an esthetician you are percieved as a kind of caregivers so it is important to?
In order to feel refreshed and eager to face the workda
A condition that numbs and weakens the hands & can eventually affect the ability to work

44. Sanitation
Holding your shoulders level & relaxed
Words - voice inflections & facial expresions
Another name for public hygiene
Range from 15-30%

45. Ethics
The science that deals with healthful living
Maintaining cleanliness & healthfulness every day
Smile - shake hands firmly and direct eye contact and introduce yourself
Principles of good character

46. Proper functioning of organs
Physical exercise has many positive effects on our bodie.
Calories
Being tactful means being straightfoward but not too...
Daily maintance of cleanliness by practicing good sanitizing habits

47. Rebooking
Calories
You can help create a stress - free environment by focusing on...
Material safety data sheet
Asking a cient to make a future appointment before leaving the skin care center

48. Being a good listener
Measure of heat units; measures food energy for the body
Being fully attentive to what the other person is saying
You can help create a stress - free environment by focusing on...
The science of how a workplace can best be designed for comfort - safety - efficiency & productivity

49. Achieving balance
Emotional stability allows us to?
The key to a happy and productive life.
Building self-esteem is important
In order to feel refreshed and eager to face the workda

50. Ethics
Moral principles we live and work by
Range from 15-30%
Asking a cient to make a future appointment before leaving the skin care center
A condition that numbs and weakens the hands & can eventually affect the ability to work