Test your basic knowledge |

Guest Services And Personal Grooming In The Beauty Industry

Subjects : business-skills, industries

Instructions:

Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can study here.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.

1. Energy in food is measured by...
Words - voice inflections & facial expresions
Being tactful means being straightfoward but not too...
The best way to understand others is to begin with a firm understanding of
Calories

2. Every time
Emotional stability allows us to?
Skills - such as active listening - that help you share feelings - thoughts - and information with others
How often should a client consultation be done before a service:
Daily maintance of cleanliness by practicing good sanitizing habits

3. Human relations
Ability to understand people
We have satisfied when we feel self-love & acceptance
Maintaining healthy teeth & keeping breath sweet
Steps taken by the government to preserve health

4. Ethics
Art of effectively sharing information between 2 or more people
Impression projected by a person engaged in any profesion consisting of outward appearance & conduct exhibited in the work place
Moral principles we live and work by
Not likely to cause strong disagreement

5. RDA
If we understand the needs and motives of others - we are better able to?
As an esthetician spending a great deal of time on your feet - proper foot care
Recommended dietary allowances; the recommended nutrient intake required to meet the known nutrient needs of the healthy individual
Being fully attentive to what the other person is saying

6. Offer to remedy the situation
Best method when dealing with difficult clients is to agree with them and
Being fully attentive to what the other person is saying
Steps taken by the government to preserve health
Impression projected by a person engaged in any profesion consisting of outward appearance & conduct exhibited in the work place

7. Renew yourself with relaxation
We have satisfied when we feel self-love & acceptance
Words - voice inflections & facial expresions
In order to feel refreshed and eager to face the workda
Not likely to cause strong disagreement

8. Carpal Tunnel Syndrome
A condition that numbs and weakens the hands & can eventually affect the ability to work
The science that deals with healthful living
Establishing a routine for sleep - meals - & other daily requirements
Being fully attentive to what the other person is saying

9. MSDS stands for...
Material safety data sheet
Being tactful means being straightfoward but not too...
Maintaining healthy teeth & keeping breath sweet
Principles of good character - proper conduct & moral judgement - expressed through personality - human relations & professional image

10. Carbohydrates
A fundamental factor in human relations has to do with how ______ we are feeling:
The best way to understand others is to begin with a firm understanding of
Compounds that breakdown the basic chemical sugars & supply energy for the body - 45 to 65% of all calories
Art of effectively sharing information between 2 or more people

11. Communication
A well developed attitude
The science of how a workplace can best be designed for comfort - safety - efficiency & productivity
Interested in other people - responsive to the feelings of other people and responsive to the opinions of other people
Art of effectively sharing information between 2 or more people

12. Take care of yourself
As an esthetician you are percieved as a kind of caregivers so it is important to?
Compounds that breakdown the basic chemical sugars & supply energy for the body - 45 to 65% of all calories
Ability to understand people
Golden rules of human relations teach that every action brings about a reaction

13. Helpful in reducing stress
Establishing a routine for sleep - meals - & other daily requirements
Another name for public hygiene
The inability to cope with a threat - real or imagined - to our well being - which results in a series of responses and adaptations by our minds & bodies; tension caused by a situation
Principles of good character

14. Sensitivity
The best way to understand others is to begin with a firm understanding of
Steps taken by the government to preserve health
Interested in other people - responsive to the feelings of other people and responsive to the opinions of other people
Combination of understanding - empathy & acceptance

15. Personal hygiene
Best method when dealing with difficult clients is to agree with them and
Range from 15-30%
Listening to a client & then repeating in your own words what you think the client is telling you
Maintaining cleanliness & healthfulness every day

16. Preventing a variety of illnesses
Engineering science that studies the relation between workers & their environment
Impression projected by a person engaged in any profesion consisting of outward appearance & conduct exhibited in the work place
Good - nutritious food has many effects
Building self-esteem is important

17. Sanitation
Listening to a client & then repeating in your own words what you think the client is telling you
Material safety data sheet
Another name for public hygiene
An effective way to stay calm when under stress

18. Professional image
Moral principles we live and work by
Most effective form of advertising
We have satisfied when we feel self-love & acceptance
As an esthetician - consist of outward appearance & conduct

19. Calories
Not sharing your personal problems with clients or repeating personal information clients have shared with you is...
Care taken by the individual to preserve health
Building self-esteem is important
Measure of heat units; measures food energy for the body

20. Take deep breaths
As an esthetician spending a great deal of time on your feet - proper foot care
A condition that numbs and weakens the hands & can eventually affect the ability to work
Art of effectively sharing information between 2 or more people
An effective way to stay calm when under stress

21. Maintain good posture
Principles of good character - proper conduct & moral judgement - expressed through personality - human relations & professional image
As an esthetician spending a great deal of time on your feet - proper foot care
Measure of heat units; measures food energy for the body
Engineering science that studies the relation between workers & their environment

22. Being a good listener
If we understand the needs and motives of others - we are better able to?
Asking a cient to make a future appointment before leaving the skin care center
Skills - such as active listening - that help you share feelings - thoughts - and information with others
Being fully attentive to what the other person is saying

23. Word of mouth
Skills - such as active listening - that help you share feelings - thoughts - and information with others
Engineering science that studies the relation between workers & their environment
Art of effectively sharing information between 2 or more people
Most effective form of advertising

24. Proffesional image
Golden rules of human relations teach that every action brings about a reaction
Art of effectively sharing information between 2 or more people
As an esthetician - consist of outward appearance & conduct
Impression projected by a person engaged in any profesion consisting of outward appearance & conduct exhibited in the work place

25. Ethics
Maintaining healthy teeth & keeping breath sweet
Being fully attentive to what the other person is saying
How often should a client consultation be done before a service:
Principles of good character - proper conduct & moral judgement - expressed through personality - human relations & professional image

26. Gather some basic information about the client
If we understand the needs and motives of others - we are better able to?
Primary purpose of the consultation form
Qualities
Holding your shoulders level & relaxed

27. Act professionally
Not likely to cause strong disagreement
A condition that numbs and weakens the hands & can eventually affect the ability to work
If we understand the needs and motives of others - we are better able to?
Asking a cient to make a future appointment before leaving the skin care center

28. Yourself
Interested in other people - responsive to the feelings of other people and responsive to the opinions of other people
The best way to understand others is to begin with a firm understanding of
Another name for public hygiene
Moral principles we live and work by

29. You can communicate through...
Words - voice inflections & facial expresions
Calories
In order to feel refreshed and eager to face the workda
Recommended dietary allowances; the recommended nutrient intake required to meet the known nutrient needs of the healthy individual

30. Rebooking
Asking a cient to make a future appointment before leaving the skin care center
Words - voice inflections & facial expresions
Likely to cause strong disagreement
Not likely to cause strong disagreement

31. Secure
Measure of heat units; measures food energy for the body
A fundamental factor in human relations has to do with how ______ we are feeling:
A condition that numbs and weakens the hands & can eventually affect the ability to work
Being fully attentive to what the other person is saying

32. Proper functioning of organs
Best method when dealing with difficult clients is to agree with them and
Ability to understand people
Physical exercise has many positive effects on our bodie.
Daily maintance of cleanliness by practicing good sanitizing habits

33. Having values & goals
Another name for public hygiene
Moral principles we live and work by
A well developed attitude
Ability to understand people

34. Team work
You can help create a stress - free environment by focusing on...
Most effective form of advertising
Qualities
Listening to a client & then repeating in your own words what you think the client is telling you

35. Oral Hygiene
Compounds that breakdown the basic chemical sugars & supply energy for the body - 45 to 65% of all calories
Moral principles we live and work by
How often should a client consultation be done before a service:
Maintaining healthy teeth & keeping breath sweet

36. When you meet a new client for the first time - you should...
Likely to cause strong disagreement
Being tactful means being straightfoward but not too...
Smile - shake hands firmly and direct eye contact and introduce yourself
Principles of good character

37. What you believe and think
Your attitude is a reflection of?
Likely to cause strong disagreement
Qualities
Emotional stability allows us to?

38. When you are receptive - you are...
That which propels you to do something is...
Interested in other people - responsive to the feelings of other people and responsive to the opinions of other people
As an esthetician spending a great deal of time on your feet - proper foot care
Your attitude is a reflection of?

39. Critical
Engineering science that studies the relation between workers & their environment
Moral principles we live and work by
Measure of heat units; measures food energy for the body
Being tactful means being straightfoward but not too...

40. What should you do if a client has an infection?
A condition that numbs and weakens the hands & can eventually affect the ability to work
Most effective form of advertising
Listening to a client & then repeating in your own words what you think the client is telling you
Decline service

41. Protein requirements
Daily maintance of cleanliness by practicing good sanitizing habits
An effective way to stay calm when under stress
Range from 15-30%
A condition that numbs and weakens the hands & can eventually affect the ability to work

42. Emotional needs
Good - nutritious food has many effects
Decline service
Smile - shake hands firmly and direct eye contact and introduce yourself
We have satisfied when we feel self-love & acceptance

43. Attributes
That which propels you to do something is...
The key to a happy and productive life.
Material safety data sheet
Qualities

44. Stress
The inability to cope with a threat - real or imagined - to our well being - which results in a series of responses and adaptations by our minds & bodies; tension caused by a situation
Holding your shoulders level & relaxed
Establishing a routine for sleep - meals - & other daily requirements
Recommended dietary allowances; the recommended nutrient intake required to meet the known nutrient needs of the healthy individual

45. Discretion
Maintaining healthy teeth & keeping breath sweet
Not likely to cause strong disagreement
Golden rules of human relations teach that every action brings about a reaction
Not sharing your personal problems with clients or repeating personal information clients have shared with you is...

46. Public Hygiene
Qualities
Steps taken by the government to preserve health
Building self-esteem is important
Principles of good character - proper conduct & moral judgement - expressed through personality - human relations & professional image

47. Controversial
Likely to cause strong disagreement
Smile - shake hands firmly and direct eye contact and introduce yourself
Not likely to cause strong disagreement
We have satisfied when we feel self-love & acceptance

48. Proteins
Best method when dealing with difficult clients is to agree with them and
Combination of understanding - empathy & acceptance
Chains of amino acid molecules used in all cell functions & body growth
A condition that numbs and weakens the hands & can eventually affect the ability to work

49. Ergonomics
Combination of understanding - empathy & acceptance
Interested in other people - responsive to the feelings of other people and responsive to the opinions of other people
The science of how a workplace can best be designed for comfort - safety - efficiency & productivity
Asking a cient to make a future appointment before leaving the skin care center

50. Is vital to succcess
Principles of good character - proper conduct & moral judgement - expressed through personality - human relations & professional image
Holding your shoulders level & relaxed
Building self-esteem is important
Chains of amino acid molecules used in all cell functions & body growth

Test your basic knowledge |

Guest Services And Personal Grooming In The Beauty Industry

Link to This Test

Related Subjects