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Guest Services And Personal Grooming In The Beauty Industry

Subjects : business-skills, industries

Instructions:

Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can study here.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.

1. Good posture
Chains of amino acid molecules used in all cell functions & body growth
Skills - such as active listening - that help you share feelings - thoughts - and information with others
Holding your shoulders level & relaxed
As an esthetician you are percieved as a kind of caregivers so it is important to?

2. Personal Hygiene
You can help create a stress - free environment by focusing on...
That which propels you to do something is...
Care taken by the individual to preserve health
Combination of understanding - empathy & acceptance

3. What should you do if a client has an infection?
Your attitude is a reflection of?
Range from 15-30%
Another name for public hygiene
Decline service

4. Discretion
Not sharing your personal problems with clients or repeating personal information clients have shared with you is...
Emotional stability allows us to?
Holding your shoulders level & relaxed
The key to a happy and productive life.

5. Having values & goals
Principles of good character
Recommended dietary allowances; the recommended nutrient intake required to meet the known nutrient needs of the healthy individual
A well developed attitude
A condition that numbs and weakens the hands & can eventually affect the ability to work

6. Calories
A fundamental factor in human relations has to do with how ______ we are feeling:
Your attitude is a reflection of?
Decline service
Measure of heat units; measures food energy for the body

7. Emotional needs
We have satisfied when we feel self-love & acceptance
Most effective form of advertising
Range from 15-30%
Principles of good character - proper conduct & moral judgement - expressed through personality - human relations & professional image

8. Express emotions appropriately
An effective way to stay calm when under stress
Being fully attentive to what the other person is saying
Asking a cient to make a future appointment before leaving the skin care center
Emotional stability allows us to?

9. Proteins
Emotional stability allows us to?
Most effective form of advertising
Listening to a client & then repeating in your own words what you think the client is telling you
Chains of amino acid molecules used in all cell functions & body growth

10. Hygiene
The science that deals with healthful living
Listening to a client & then repeating in your own words what you think the client is telling you
Art of effectively sharing information between 2 or more people
A fundamental factor in human relations has to do with how ______ we are feeling:

11. Product feature
That which propels you to do something is...
Characteristics - such as size of the container - aroma or specific ingredients
Holding your shoulders level & relaxed
Qualities

12. Oral Hygiene
Qualities
Decline service
Maintaining healthy teeth & keeping breath sweet
Care taken by the individual to preserve health

13. Human relations
A condition that numbs and weakens the hands & can eventually affect the ability to work
Another name for public hygiene
Ability to understand people
Being fully attentive to what the other person is saying

14. What you believe and think
Your attitude is a reflection of?
A fundamental factor in human relations has to do with how ______ we are feeling:
Building self-esteem is important
Art of effectively sharing information between 2 or more people

15. You can communicate through...
In order to feel refreshed and eager to face the workda
Recommended dietary allowances; the recommended nutrient intake required to meet the known nutrient needs of the healthy individual
Words - voice inflections & facial expresions
Principles of good character - proper conduct & moral judgement - expressed through personality - human relations & professional image

16. Reflective listening
Good - nutritious food has many effects
Best method when dealing with difficult clients is to agree with them and
Listening to a client & then repeating in your own words what you think the client is telling you
Interested in other people - responsive to the feelings of other people and responsive to the opinions of other people

17. Ergonomics
Ability to understand people
Decline service
The science of how a workplace can best be designed for comfort - safety - efficiency & productivity
An effective way to stay calm when under stress

18. Being a good listener
Being fully attentive to what the other person is saying
Listening to a client & then repeating in your own words what you think the client is telling you
Maintaining cleanliness & healthfulness every day
The science that deals with healthful living

19. Offer to remedy the situation
Listening to a client & then repeating in your own words what you think the client is telling you
Your attitude is a reflection of?
Best method when dealing with difficult clients is to agree with them and
That which propels you to do something is...

20. Non-controversial
Not likely to cause strong disagreement
Asking a cient to make a future appointment before leaving the skin care center
Decline service
Establishing a routine for sleep - meals - & other daily requirements

21. Motivation
That which propels you to do something is...
Listening to a client & then repeating in your own words what you think the client is telling you
Words - voice inflections & facial expresions
Impression projected by a person engaged in any profesion consisting of outward appearance & conduct exhibited in the work place

22. MSDS stands for...
The science that deals with healthful living
Material safety data sheet
As an esthetician - consist of outward appearance & conduct
The key to a happy and productive life.

23. Rebooking
Asking a cient to make a future appointment before leaving the skin care center
Impression projected by a person engaged in any profesion consisting of outward appearance & conduct exhibited in the work place
We have satisfied when we feel self-love & acceptance
In order to feel refreshed and eager to face the workda

24. Professional image
Asking a cient to make a future appointment before leaving the skin care center
The key to a happy and productive life.
Principles of good character
As an esthetician - consist of outward appearance & conduct

25. When you meet a new client for the first time - you should...
Smile - shake hands firmly and direct eye contact and introduce yourself
Asking a cient to make a future appointment before leaving the skin care center
The best way to understand others is to begin with a firm understanding of
Not sharing your personal problems with clients or repeating personal information clients have shared with you is...

26. Maintain good posture
Chains of amino acid molecules used in all cell functions & body growth
Being tactful means being straightfoward but not too...
Your attitude is a reflection of?
As an esthetician spending a great deal of time on your feet - proper foot care

27. Secure
You can help create a stress - free environment by focusing on...
Golden rules of human relations teach that every action brings about a reaction
Interested in other people - responsive to the feelings of other people and responsive to the opinions of other people
A fundamental factor in human relations has to do with how ______ we are feeling:

28. Communication Skills
Skills - such as active listening - that help you share feelings - thoughts - and information with others
Holding your shoulders level & relaxed
Steps taken by the government to preserve health
Physical exercise has many positive effects on our bodie.

29. Ergonomics
You can help create a stress - free environment by focusing on...
We have satisfied when we feel self-love & acceptance
Chains of amino acid molecules used in all cell functions & body growth
Engineering science that studies the relation between workers & their environment

30. Stress
Principles of good character - proper conduct & moral judgement - expressed through personality - human relations & professional image
The best way to understand others is to begin with a firm understanding of
The inability to cope with a threat - real or imagined - to our well being - which results in a series of responses and adaptations by our minds & bodies; tension caused by a situation
Emotional stability allows us to?

31. Communication
Good - nutritious food has many effects
You can help create a stress - free environment by focusing on...
Most effective form of advertising
Art of effectively sharing information between 2 or more people

32. Is vital to succcess
Building self-esteem is important
Daily maintance of cleanliness by practicing good sanitizing habits
In order to feel refreshed and eager to face the workda
That which propels you to do something is...

33. Proffesional image
Material safety data sheet
Golden rules of human relations teach that every action brings about a reaction
Asking a cient to make a future appointment before leaving the skin care center
Impression projected by a person engaged in any profesion consisting of outward appearance & conduct exhibited in the work place

34. Controversial
The science that deals with healthful living
Engineering science that studies the relation between workers & their environment
Likely to cause strong disagreement
Interested in other people - responsive to the feelings of other people and responsive to the opinions of other people

35. Public Hygiene
Steps taken by the government to preserve health
Calories
Emotional stability allows us to?
Range from 15-30%

36. Critical
Calories
Likely to cause strong disagreement
Chains of amino acid molecules used in all cell functions & body growth
Being tactful means being straightfoward but not too...

37. Attributes
Qualities
Building self-esteem is important
Establishing a routine for sleep - meals - & other daily requirements
As an esthetician spending a great deal of time on your feet - proper foot care

38. Ethics
Holding your shoulders level & relaxed
Moral principles we live and work by
As an esthetician you are percieved as a kind of caregivers so it is important to?
Decline service

39. Carpal Tunnel Syndrome
A condition that numbs and weakens the hands & can eventually affect the ability to work
Impression projected by a person engaged in any profesion consisting of outward appearance & conduct exhibited in the work place
A well developed attitude
Calories

40. RDA
You can help create a stress - free environment by focusing on...
Range from 15-30%
A well developed attitude
Recommended dietary allowances; the recommended nutrient intake required to meet the known nutrient needs of the healthy individual

41. When you are receptive - you are...
Holding your shoulders level & relaxed
How often should a client consultation be done before a service:
Interested in other people - responsive to the feelings of other people and responsive to the opinions of other people
As an esthetician you are percieved as a kind of caregivers so it is important to?

42. Carbohydrates
The science that deals with healthful living
Compounds that breakdown the basic chemical sugars & supply energy for the body - 45 to 65% of all calories
Maintaining cleanliness & healthfulness every day
Range from 15-30%

43. Gather some basic information about the client
Maintaining cleanliness & healthfulness every day
Primary purpose of the consultation form
Not sharing your personal problems with clients or repeating personal information clients have shared with you is...
Your attitude is a reflection of?

44. Act professionally
You can help create a stress - free environment by focusing on...
Good - nutritious food has many effects
Qualities
If we understand the needs and motives of others - we are better able to?

45. Personal hygiene
Not sharing your personal problems with clients or repeating personal information clients have shared with you is...
Interested in other people - responsive to the feelings of other people and responsive to the opinions of other people
Material safety data sheet
Daily maintance of cleanliness by practicing good sanitizing habits

46. Word of mouth
Care taken by the individual to preserve health
Chains of amino acid molecules used in all cell functions & body growth
Most effective form of advertising
As an esthetician spending a great deal of time on your feet - proper foot care

47. Protein requirements
Emotional stability allows us to?
The science that deals with healthful living
Best method when dealing with difficult clients is to agree with them and
Range from 15-30%

48. Every time
Skills - such as active listening - that help you share feelings - thoughts - and information with others
Being fully attentive to what the other person is saying
How often should a client consultation be done before a service:
Another name for public hygiene

49. Personal hygiene
Likely to cause strong disagreement
Interested in other people - responsive to the feelings of other people and responsive to the opinions of other people
Maintaining cleanliness & healthfulness every day
A fundamental factor in human relations has to do with how ______ we are feeling:

50. Take care of yourself
Qualities
As an esthetician you are percieved as a kind of caregivers so it is important to?
Golden rules of human relations teach that every action brings about a reaction
The best way to understand others is to begin with a firm understanding of

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Guest Services And Personal Grooming In The Beauty Industry

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