Test your basic knowledge |

Guest Services And Personal Grooming In The Beauty Industry

Subjects : business-skills, industries

Instructions:

Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can study here.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.

1. You can communicate through...
Primary purpose of the consultation form
Another name for public hygiene
Compounds that breakdown the basic chemical sugars & supply energy for the body - 45 to 65% of all calories
Words - voice inflections & facial expresions

2. Carbohydrates
Compounds that breakdown the basic chemical sugars & supply energy for the body - 45 to 65% of all calories
Material safety data sheet
Chains of amino acid molecules used in all cell functions & body growth
Building self-esteem is important

3. Motivation
As an esthetician you are percieved as a kind of caregivers so it is important to?
That which propels you to do something is...
Calories
Principles of good character - proper conduct & moral judgement - expressed through personality - human relations & professional image

4. Personal hygiene
Maintaining cleanliness & healthfulness every day
Calories
Asking a cient to make a future appointment before leaving the skin care center
Most effective form of advertising

5. Is vital to succcess
Establishing a routine for sleep - meals - & other daily requirements
The inability to cope with a threat - real or imagined - to our well being - which results in a series of responses and adaptations by our minds & bodies; tension caused by a situation
Building self-esteem is important
Chains of amino acid molecules used in all cell functions & body growth

6. Communication
Art of effectively sharing information between 2 or more people
Not sharing your personal problems with clients or repeating personal information clients have shared with you is...
Engineering science that studies the relation between workers & their environment
Golden rules of human relations teach that every action brings about a reaction

7. When you are receptive - you are...
Ability to understand people
Interested in other people - responsive to the feelings of other people and responsive to the opinions of other people
Material safety data sheet
Most effective form of advertising

8. Proteins
The science that deals with healthful living
As an esthetician - consist of outward appearance & conduct
As an esthetician spending a great deal of time on your feet - proper foot care
Chains of amino acid molecules used in all cell functions & body growth

9. Ergonomics
Engineering science that studies the relation between workers & their environment
If we understand the needs and motives of others - we are better able to?
Principles of good character - proper conduct & moral judgement - expressed through personality - human relations & professional image
Likely to cause strong disagreement

10. Every time
Engineering science that studies the relation between workers & their environment
How often should a client consultation be done before a service:
Range from 15-30%
Good - nutritious food has many effects

11. Ethics
You can help create a stress - free environment by focusing on...
Recommended dietary allowances; the recommended nutrient intake required to meet the known nutrient needs of the healthy individual
Moral principles we live and work by
The key to a happy and productive life.

12. Stress
Not likely to cause strong disagreement
In order to feel refreshed and eager to face the workda
Smile - shake hands firmly and direct eye contact and introduce yourself
The inability to cope with a threat - real or imagined - to our well being - which results in a series of responses and adaptations by our minds & bodies; tension caused by a situation

13. Critical
Smile - shake hands firmly and direct eye contact and introduce yourself
Not sharing your personal problems with clients or repeating personal information clients have shared with you is...
Measure of heat units; measures food energy for the body
Being tactful means being straightfoward but not too...

14. Yourself
As an esthetician you are percieved as a kind of caregivers so it is important to?
Best method when dealing with difficult clients is to agree with them and
The best way to understand others is to begin with a firm understanding of
Not sharing your personal problems with clients or repeating personal information clients have shared with you is...

15. RDA
Ability to understand people
Engineering science that studies the relation between workers & their environment
Recommended dietary allowances; the recommended nutrient intake required to meet the known nutrient needs of the healthy individual
Likely to cause strong disagreement

16. Word of mouth
Holding your shoulders level & relaxed
Likely to cause strong disagreement
Most effective form of advertising
Recommended dietary allowances; the recommended nutrient intake required to meet the known nutrient needs of the healthy individual

17. Proper functioning of organs
Physical exercise has many positive effects on our bodie.
Ability to understand people
As an esthetician spending a great deal of time on your feet - proper foot care
Skills - such as active listening - that help you share feelings - thoughts - and information with others

18. Ethics
That which propels you to do something is...
Principles of good character - proper conduct & moral judgement - expressed through personality - human relations & professional image
The science of how a workplace can best be designed for comfort - safety - efficiency & productivity
Qualities

19. Proffesional image
Not sharing your personal problems with clients or repeating personal information clients have shared with you is...
Recommended dietary allowances; the recommended nutrient intake required to meet the known nutrient needs of the healthy individual
Best method when dealing with difficult clients is to agree with them and
Impression projected by a person engaged in any profesion consisting of outward appearance & conduct exhibited in the work place

20. Energy in food is measured by...
The inability to cope with a threat - real or imagined - to our well being - which results in a series of responses and adaptations by our minds & bodies; tension caused by a situation
Calories
Daily maintance of cleanliness by practicing good sanitizing habits
Measure of heat units; measures food energy for the body

21. When you meet a new client for the first time - you should...
A condition that numbs and weakens the hands & can eventually affect the ability to work
Skills - such as active listening - that help you share feelings - thoughts - and information with others
Being fully attentive to what the other person is saying
Smile - shake hands firmly and direct eye contact and introduce yourself

22. Oral Hygiene
Skills - such as active listening - that help you share feelings - thoughts - and information with others
Material safety data sheet
Characteristics - such as size of the container - aroma or specific ingredients
Maintaining healthy teeth & keeping breath sweet

23. Reflective listening
Calories
Listening to a client & then repeating in your own words what you think the client is telling you
Steps taken by the government to preserve health
Good - nutritious food has many effects

24. Calories
Best method when dealing with difficult clients is to agree with them and
As an esthetician you are percieved as a kind of caregivers so it is important to?
A fundamental factor in human relations has to do with how ______ we are feeling:
Measure of heat units; measures food energy for the body

25. What you believe and think
Your attitude is a reflection of?
As an esthetician - consist of outward appearance & conduct
Ability to understand people
Characteristics - such as size of the container - aroma or specific ingredients

26. Sensitivity
As an esthetician spending a great deal of time on your feet - proper foot care
Decline service
Combination of understanding - empathy & acceptance
Ability to understand people

27. Preventing a variety of illnesses
Measure of heat units; measures food energy for the body
Building self-esteem is important
Your attitude is a reflection of?
Good - nutritious food has many effects

28. Express emotions appropriately
Holding your shoulders level & relaxed
Maintaining healthy teeth & keeping breath sweet
Emotional stability allows us to?
As an esthetician spending a great deal of time on your feet - proper foot care

29. Controversial
Material safety data sheet
A condition that numbs and weakens the hands & can eventually affect the ability to work
Likely to cause strong disagreement
Maintaining healthy teeth & keeping breath sweet

30. MSDS stands for...
Material safety data sheet
As an esthetician you are percieved as a kind of caregivers so it is important to?
Primary purpose of the consultation form
Calories

31. Team work
If we understand the needs and motives of others - we are better able to?
You can help create a stress - free environment by focusing on...
Chains of amino acid molecules used in all cell functions & body growth
Principles of good character - proper conduct & moral judgement - expressed through personality - human relations & professional image

32. Non-controversial
Combination of understanding - empathy & acceptance
Not likely to cause strong disagreement
Moral principles we live and work by
Art of effectively sharing information between 2 or more people

33. Ergonomics
The science of how a workplace can best be designed for comfort - safety - efficiency & productivity
Moral principles we live and work by
As an esthetician you are percieved as a kind of caregivers so it is important to?
You can help create a stress - free environment by focusing on...

34. Personal hygiene
Moral principles we live and work by
Smile - shake hands firmly and direct eye contact and introduce yourself
Asking a cient to make a future appointment before leaving the skin care center
Daily maintance of cleanliness by practicing good sanitizing habits

35. Protein requirements
Chains of amino acid molecules used in all cell functions & body growth
Asking a cient to make a future appointment before leaving the skin care center
Principles of good character - proper conduct & moral judgement - expressed through personality - human relations & professional image
Range from 15-30%

36. Having values & goals
As an esthetician - consist of outward appearance & conduct
Maintaining cleanliness & healthfulness every day
Being fully attentive to what the other person is saying
A well developed attitude

37. Public Hygiene
Not sharing your personal problems with clients or repeating personal information clients have shared with you is...
Steps taken by the government to preserve health
Best method when dealing with difficult clients is to agree with them and
Listening to a client & then repeating in your own words what you think the client is telling you

38. Renew yourself with relaxation
Primary purpose of the consultation form
As an esthetician - consist of outward appearance & conduct
In order to feel refreshed and eager to face the workda
As an esthetician spending a great deal of time on your feet - proper foot care

39. Helpful in reducing stress
Range from 15-30%
Best method when dealing with difficult clients is to agree with them and
Steps taken by the government to preserve health
Establishing a routine for sleep - meals - & other daily requirements

40. Emotional needs
Listening to a client & then repeating in your own words what you think the client is telling you
We have satisfied when we feel self-love & acceptance
Being tactful means being straightfoward but not too...
Principles of good character - proper conduct & moral judgement - expressed through personality - human relations & professional image

41. What should you do if a client has an infection?
Your attitude is a reflection of?
Decline service
Not likely to cause strong disagreement
Art of effectively sharing information between 2 or more people

42. Communication Skills
Steps taken by the government to preserve health
Likely to cause strong disagreement
Establishing a routine for sleep - meals - & other daily requirements
Skills - such as active listening - that help you share feelings - thoughts - and information with others

43. Rebooking
Interested in other people - responsive to the feelings of other people and responsive to the opinions of other people
Good - nutritious food has many effects
Smile - shake hands firmly and direct eye contact and introduce yourself
Asking a cient to make a future appointment before leaving the skin care center

44. Human relations
Interested in other people - responsive to the feelings of other people and responsive to the opinions of other people
Another name for public hygiene
Compounds that breakdown the basic chemical sugars & supply energy for the body - 45 to 65% of all calories
Ability to understand people

45. Take deep breaths
If we understand the needs and motives of others - we are better able to?
Steps taken by the government to preserve health
A fundamental factor in human relations has to do with how ______ we are feeling:
An effective way to stay calm when under stress

46. Good posture
Impression projected by a person engaged in any profesion consisting of outward appearance & conduct exhibited in the work place
The inability to cope with a threat - real or imagined - to our well being - which results in a series of responses and adaptations by our minds & bodies; tension caused by a situation
Holding your shoulders level & relaxed
The science that deals with healthful living

47. Secure
In order to feel refreshed and eager to face the workda
Not sharing your personal problems with clients or repeating personal information clients have shared with you is...
Likely to cause strong disagreement
A fundamental factor in human relations has to do with how ______ we are feeling:

48. Gather some basic information about the client
As an esthetician - consist of outward appearance & conduct
Primary purpose of the consultation form
Characteristics - such as size of the container - aroma or specific ingredients
As an esthetician spending a great deal of time on your feet - proper foot care

49. Take care of yourself
Not likely to cause strong disagreement
As an esthetician you are percieved as a kind of caregivers so it is important to?
Engineering science that studies the relation between workers & their environment
You can help create a stress - free environment by focusing on...

50. Carpal Tunnel Syndrome
Recommended dietary allowances; the recommended nutrient intake required to meet the known nutrient needs of the healthy individual
How often should a client consultation be done before a service:
A condition that numbs and weakens the hands & can eventually affect the ability to work
Ability to understand people