Test your basic knowledge |

Guest Services And Personal Grooming In The Beauty Industry

Subjects : business-skills, industries

Instructions:

Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can study here.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.

1. Proffesional image
Impression projected by a person engaged in any profesion consisting of outward appearance & conduct exhibited in the work place
Primary purpose of the consultation form
Principles of good character - proper conduct & moral judgement - expressed through personality - human relations & professional image
Calories

2. Having values & goals
A well developed attitude
A condition that numbs and weakens the hands & can eventually affect the ability to work
You can help create a stress - free environment by focusing on...
Characteristics - such as size of the container - aroma or specific ingredients

3. Gather some basic information about the client
Not sharing your personal problems with clients or repeating personal information clients have shared with you is...
That which propels you to do something is...
Material safety data sheet
Primary purpose of the consultation form

4. Ergonomics
Range from 15-30%
A well developed attitude
The science of how a workplace can best be designed for comfort - safety - efficiency & productivity
An effective way to stay calm when under stress

5. Public Hygiene
The inability to cope with a threat - real or imagined - to our well being - which results in a series of responses and adaptations by our minds & bodies; tension caused by a situation
Characteristics - such as size of the container - aroma or specific ingredients
Steps taken by the government to preserve health
An effective way to stay calm when under stress

6. Sensitivity
Combination of understanding - empathy & acceptance
An effective way to stay calm when under stress
Skills - such as active listening - that help you share feelings - thoughts - and information with others
Steps taken by the government to preserve health

7. Express emotions appropriately
Emotional stability allows us to?
Good - nutritious food has many effects
Maintaining cleanliness & healthfulness every day
A well developed attitude

8. Carpal Tunnel Syndrome
You can help create a stress - free environment by focusing on...
Emotional stability allows us to?
Best method when dealing with difficult clients is to agree with them and
A condition that numbs and weakens the hands & can eventually affect the ability to work

9. Take deep breaths
Most effective form of advertising
The science that deals with healthful living
An effective way to stay calm when under stress
Another name for public hygiene

10. Ethics
Calories
Skills - such as active listening - that help you share feelings - thoughts - and information with others
Engineering science that studies the relation between workers & their environment
Moral principles we live and work by

11. Non-controversial
Not likely to cause strong disagreement
Combination of understanding - empathy & acceptance
Physical exercise has many positive effects on our bodie.
Skills - such as active listening - that help you share feelings - thoughts - and information with others

12. Renew yourself with relaxation
Principles of good character
Care taken by the individual to preserve health
Being tactful means being straightfoward but not too...
In order to feel refreshed and eager to face the workda

13. Achieving balance
A well developed attitude
The key to a happy and productive life.
Holding your shoulders level & relaxed
Most effective form of advertising

14. Communication
Combination of understanding - empathy & acceptance
Interested in other people - responsive to the feelings of other people and responsive to the opinions of other people
That which propels you to do something is...
Art of effectively sharing information between 2 or more people

15. Emotional needs
We have satisfied when we feel self-love & acceptance
In order to feel refreshed and eager to face the workda
The key to a happy and productive life.
Recommended dietary allowances; the recommended nutrient intake required to meet the known nutrient needs of the healthy individual

16. Act professionally
Another name for public hygiene
If we understand the needs and motives of others - we are better able to?
Calories
We have satisfied when we feel self-love & acceptance

17. Good posture
We have satisfied when we feel self-love & acceptance
Establishing a routine for sleep - meals - & other daily requirements
Your attitude is a reflection of?
Holding your shoulders level & relaxed

18. Proper functioning of organs
Physical exercise has many positive effects on our bodie.
The science of how a workplace can best be designed for comfort - safety - efficiency & productivity
Engineering science that studies the relation between workers & their environment
Emotional stability allows us to?

19. Team work
You can help create a stress - free environment by focusing on...
A fundamental factor in human relations has to do with how ______ we are feeling:
A well developed attitude
That which propels you to do something is...

20. Personal hygiene
The key to a happy and productive life.
Holding your shoulders level & relaxed
Impression projected by a person engaged in any profesion consisting of outward appearance & conduct exhibited in the work place
Daily maintance of cleanliness by practicing good sanitizing habits

21. Word of mouth
You can help create a stress - free environment by focusing on...
Most effective form of advertising
Steps taken by the government to preserve health
An effective way to stay calm when under stress

22. RDA
Range from 15-30%
That which propels you to do something is...
Engineering science that studies the relation between workers & their environment
Recommended dietary allowances; the recommended nutrient intake required to meet the known nutrient needs of the healthy individual

23. Helpful in reducing stress
Not likely to cause strong disagreement
Establishing a routine for sleep - meals - & other daily requirements
Listening to a client & then repeating in your own words what you think the client is telling you
Chains of amino acid molecules used in all cell functions & body growth

24. Maintain good posture
Being tactful means being straightfoward but not too...
Chains of amino acid molecules used in all cell functions & body growth
As an esthetician spending a great deal of time on your feet - proper foot care
Compounds that breakdown the basic chemical sugars & supply energy for the body - 45 to 65% of all calories

25. Product feature
Chains of amino acid molecules used in all cell functions & body growth
Another name for public hygiene
The key to a happy and productive life.
Characteristics - such as size of the container - aroma or specific ingredients

26. You can communicate through...
A condition that numbs and weakens the hands & can eventually affect the ability to work
Primary purpose of the consultation form
Words - voice inflections & facial expresions
Compounds that breakdown the basic chemical sugars & supply energy for the body - 45 to 65% of all calories

27. When you are receptive - you are...
Measure of heat units; measures food energy for the body
Care taken by the individual to preserve health
Interested in other people - responsive to the feelings of other people and responsive to the opinions of other people
The key to a happy and productive life.

28. Attributes
Qualities
Care taken by the individual to preserve health
Words - voice inflections & facial expresions
Impression projected by a person engaged in any profesion consisting of outward appearance & conduct exhibited in the work place

29. Preventing a variety of illnesses
Most effective form of advertising
The inability to cope with a threat - real or imagined - to our well being - which results in a series of responses and adaptations by our minds & bodies; tension caused by a situation
As an esthetician you are percieved as a kind of caregivers so it is important to?
Good - nutritious food has many effects

30. Stress
The inability to cope with a threat - real or imagined - to our well being - which results in a series of responses and adaptations by our minds & bodies; tension caused by a situation
A fundamental factor in human relations has to do with how ______ we are feeling:
Moral principles we live and work by
You can help create a stress - free environment by focusing on...

31. Personal hygiene
Principles of good character
Maintaining healthy teeth & keeping breath sweet
Maintaining cleanliness & healthfulness every day
Good - nutritious food has many effects

32. Every time
Measure of heat units; measures food energy for the body
How often should a client consultation be done before a service:
That which propels you to do something is...
A condition that numbs and weakens the hands & can eventually affect the ability to work

33. Proteins
Chains of amino acid molecules used in all cell functions & body growth
Compounds that breakdown the basic chemical sugars & supply energy for the body - 45 to 65% of all calories
Combination of understanding - empathy & acceptance
Primary purpose of the consultation form

34. Offer to remedy the situation
Range from 15-30%
Best method when dealing with difficult clients is to agree with them and
Words - voice inflections & facial expresions
Measure of heat units; measures food energy for the body

35. Sanitation
Golden rules of human relations teach that every action brings about a reaction
The key to a happy and productive life.
Another name for public hygiene
Your attitude is a reflection of?

36. Ethics
A well developed attitude
Being fully attentive to what the other person is saying
Principles of good character - proper conduct & moral judgement - expressed through personality - human relations & professional image
Chains of amino acid molecules used in all cell functions & body growth

37. What should you do if a client has an infection?
Decline service
Range from 15-30%
Good - nutritious food has many effects
Chains of amino acid molecules used in all cell functions & body growth

38. Rebooking
Asking a cient to make a future appointment before leaving the skin care center
Being tactful means being straightfoward but not too...
Physical exercise has many positive effects on our bodie.
Holding your shoulders level & relaxed

39. Protein requirements
Range from 15-30%
Being fully attentive to what the other person is saying
Asking a cient to make a future appointment before leaving the skin care center
Not likely to cause strong disagreement

40. Everything we do (good or bad) elicits a response from others
Holding your shoulders level & relaxed
Golden rules of human relations teach that every action brings about a reaction
You can help create a stress - free environment by focusing on...
Calories

41. Take care of yourself
Good - nutritious food has many effects
Recommended dietary allowances; the recommended nutrient intake required to meet the known nutrient needs of the healthy individual
As an esthetician you are percieved as a kind of caregivers so it is important to?
Material safety data sheet

42. Discretion
Principles of good character
Interested in other people - responsive to the feelings of other people and responsive to the opinions of other people
Not sharing your personal problems with clients or repeating personal information clients have shared with you is...
In order to feel refreshed and eager to face the workda

43. Calories
An effective way to stay calm when under stress
Physical exercise has many positive effects on our bodie.
As an esthetician you are percieved as a kind of caregivers so it is important to?
Measure of heat units; measures food energy for the body

44. Personal Hygiene
Establishing a routine for sleep - meals - & other daily requirements
Care taken by the individual to preserve health
Maintaining cleanliness & healthfulness every day
Listening to a client & then repeating in your own words what you think the client is telling you

45. Carbohydrates
Engineering science that studies the relation between workers & their environment
As an esthetician you are percieved as a kind of caregivers so it is important to?
Measure of heat units; measures food energy for the body
Compounds that breakdown the basic chemical sugars & supply energy for the body - 45 to 65% of all calories

46. MSDS stands for...
Daily maintance of cleanliness by practicing good sanitizing habits
Not likely to cause strong disagreement
Material safety data sheet
Holding your shoulders level & relaxed

47. Ethics
Being tactful means being straightfoward but not too...
Recommended dietary allowances; the recommended nutrient intake required to meet the known nutrient needs of the healthy individual
Principles of good character
Decline service

48. Controversial
Likely to cause strong disagreement
Smile - shake hands firmly and direct eye contact and introduce yourself
Establishing a routine for sleep - meals - & other daily requirements
Being tactful means being straightfoward but not too...

49. Communication Skills
Skills - such as active listening - that help you share feelings - thoughts - and information with others
As an esthetician - consist of outward appearance & conduct
Holding your shoulders level & relaxed
Being fully attentive to what the other person is saying

50. Professional image
As an esthetician - consist of outward appearance & conduct
Daily maintance of cleanliness by practicing good sanitizing habits
Range from 15-30%
Combination of understanding - empathy & acceptance