Test your basic knowledge |

Guest Services And Personal Grooming In The Beauty Industry

Subjects : business-skills, industries

Instructions:

Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can study here.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.

1. Ergonomics
Listening to a client & then repeating in your own words what you think the client is telling you
Maintaining cleanliness & healthfulness every day
The science of how a workplace can best be designed for comfort - safety - efficiency & productivity
Likely to cause strong disagreement

2. Renew yourself with relaxation
Being tactful means being straightfoward but not too...
In order to feel refreshed and eager to face the workda
Art of effectively sharing information between 2 or more people
Maintaining cleanliness & healthfulness every day

3. Communication Skills
You can help create a stress - free environment by focusing on...
As an esthetician spending a great deal of time on your feet - proper foot care
Skills - such as active listening - that help you share feelings - thoughts - and information with others
As an esthetician you are percieved as a kind of caregivers so it is important to?

4. Protein requirements
Asking a cient to make a future appointment before leaving the skin care center
The inability to cope with a threat - real or imagined - to our well being - which results in a series of responses and adaptations by our minds & bodies; tension caused by a situation
Physical exercise has many positive effects on our bodie.
Range from 15-30%

5. Public Hygiene
A fundamental factor in human relations has to do with how ______ we are feeling:
Steps taken by the government to preserve health
As an esthetician you are percieved as a kind of caregivers so it is important to?
Calories

6. Ethics
Principles of good character
A condition that numbs and weakens the hands & can eventually affect the ability to work
As an esthetician - consist of outward appearance & conduct
Ability to understand people

7. Good posture
Holding your shoulders level & relaxed
Not sharing your personal problems with clients or repeating personal information clients have shared with you is...
Care taken by the individual to preserve health
Being fully attentive to what the other person is saying

8. Gather some basic information about the client
Smile - shake hands firmly and direct eye contact and introduce yourself
Range from 15-30%
If we understand the needs and motives of others - we are better able to?
Primary purpose of the consultation form

9. Secure
A fundamental factor in human relations has to do with how ______ we are feeling:
The key to a happy and productive life.
Asking a cient to make a future appointment before leaving the skin care center
As an esthetician - consist of outward appearance & conduct

10. Oral Hygiene
A fundamental factor in human relations has to do with how ______ we are feeling:
Principles of good character - proper conduct & moral judgement - expressed through personality - human relations & professional image
Words - voice inflections & facial expresions
Maintaining healthy teeth & keeping breath sweet

11. Personal hygiene
Smile - shake hands firmly and direct eye contact and introduce yourself
Combination of understanding - empathy & acceptance
Chains of amino acid molecules used in all cell functions & body growth
Maintaining cleanliness & healthfulness every day

12. Is vital to succcess
Art of effectively sharing information between 2 or more people
Good - nutritious food has many effects
Establishing a routine for sleep - meals - & other daily requirements
Building self-esteem is important

13. Rebooking
Skills - such as active listening - that help you share feelings - thoughts - and information with others
Chains of amino acid molecules used in all cell functions & body growth
Asking a cient to make a future appointment before leaving the skin care center
Holding your shoulders level & relaxed

14. Express emotions appropriately
Listening to a client & then repeating in your own words what you think the client is telling you
Emotional stability allows us to?
A condition that numbs and weakens the hands & can eventually affect the ability to work
Most effective form of advertising

15. Stress
Impression projected by a person engaged in any profesion consisting of outward appearance & conduct exhibited in the work place
The inability to cope with a threat - real or imagined - to our well being - which results in a series of responses and adaptations by our minds & bodies; tension caused by a situation
Interested in other people - responsive to the feelings of other people and responsive to the opinions of other people
We have satisfied when we feel self-love & acceptance

16. Take deep breaths
Engineering science that studies the relation between workers & their environment
An effective way to stay calm when under stress
Range from 15-30%
Calories

17. Personal hygiene
Range from 15-30%
Daily maintance of cleanliness by practicing good sanitizing habits
Engineering science that studies the relation between workers & their environment
Impression projected by a person engaged in any profesion consisting of outward appearance & conduct exhibited in the work place

18. Communication
Best method when dealing with difficult clients is to agree with them and
Art of effectively sharing information between 2 or more people
Interested in other people - responsive to the feelings of other people and responsive to the opinions of other people
Qualities

19. What should you do if a client has an infection?
The science of how a workplace can best be designed for comfort - safety - efficiency & productivity
Decline service
A well developed attitude
Principles of good character - proper conduct & moral judgement - expressed through personality - human relations & professional image

20. Sensitivity
Combination of understanding - empathy & acceptance
Not likely to cause strong disagreement
Primary purpose of the consultation form
Moral principles we live and work by

21. Preventing a variety of illnesses
Chains of amino acid molecules used in all cell functions & body growth
Good - nutritious food has many effects
Most effective form of advertising
Interested in other people - responsive to the feelings of other people and responsive to the opinions of other people

22. Helpful in reducing stress
Maintaining healthy teeth & keeping breath sweet
Good - nutritious food has many effects
Range from 15-30%
Establishing a routine for sleep - meals - & other daily requirements

23. Emotional needs
We have satisfied when we feel self-love & acceptance
Smile - shake hands firmly and direct eye contact and introduce yourself
Range from 15-30%
Building self-esteem is important

24. Product feature
Maintaining healthy teeth & keeping breath sweet
Measure of heat units; measures food energy for the body
That which propels you to do something is...
Characteristics - such as size of the container - aroma or specific ingredients

25. Word of mouth
Physical exercise has many positive effects on our bodie.
Measure of heat units; measures food energy for the body
Most effective form of advertising
Building self-esteem is important

26. Reflective listening
Measure of heat units; measures food energy for the body
As an esthetician - consist of outward appearance & conduct
Listening to a client & then repeating in your own words what you think the client is telling you
Skills - such as active listening - that help you share feelings - thoughts - and information with others

27. Ethics
Emotional stability allows us to?
Moral principles we live and work by
The inability to cope with a threat - real or imagined - to our well being - which results in a series of responses and adaptations by our minds & bodies; tension caused by a situation
Smile - shake hands firmly and direct eye contact and introduce yourself

28. Human relations
Ability to understand people
Being fully attentive to what the other person is saying
Likely to cause strong disagreement
Recommended dietary allowances; the recommended nutrient intake required to meet the known nutrient needs of the healthy individual

29. Personal Hygiene
Care taken by the individual to preserve health
Most effective form of advertising
Good - nutritious food has many effects
As an esthetician - consist of outward appearance & conduct

30. Team work
You can help create a stress - free environment by focusing on...
Being fully attentive to what the other person is saying
Maintaining cleanliness & healthfulness every day
Range from 15-30%

31. Take care of yourself
Compounds that breakdown the basic chemical sugars & supply energy for the body - 45 to 65% of all calories
Combination of understanding - empathy & acceptance
As an esthetician you are percieved as a kind of caregivers so it is important to?
The best way to understand others is to begin with a firm understanding of

32. When you meet a new client for the first time - you should...
Being tactful means being straightfoward but not too...
Smile - shake hands firmly and direct eye contact and introduce yourself
Not likely to cause strong disagreement
Range from 15-30%

33. Being a good listener
Being fully attentive to what the other person is saying
Calories
Holding your shoulders level & relaxed
A condition that numbs and weakens the hands & can eventually affect the ability to work

34. Carbohydrates
Compounds that breakdown the basic chemical sugars & supply energy for the body - 45 to 65% of all calories
The science of how a workplace can best be designed for comfort - safety - efficiency & productivity
Maintaining healthy teeth & keeping breath sweet
Principles of good character

35. Attributes
Another name for public hygiene
Recommended dietary allowances; the recommended nutrient intake required to meet the known nutrient needs of the healthy individual
Care taken by the individual to preserve health
Qualities

36. You can communicate through...
Words - voice inflections & facial expresions
Best method when dealing with difficult clients is to agree with them and
Maintaining healthy teeth & keeping breath sweet
Compounds that breakdown the basic chemical sugars & supply energy for the body - 45 to 65% of all calories

37. Everything we do (good or bad) elicits a response from others
Golden rules of human relations teach that every action brings about a reaction
Chains of amino acid molecules used in all cell functions & body growth
Maintaining cleanliness & healthfulness every day
Building self-esteem is important

38. Yourself
Primary purpose of the consultation form
An effective way to stay calm when under stress
Measure of heat units; measures food energy for the body
The best way to understand others is to begin with a firm understanding of

39. Proffesional image
Impression projected by a person engaged in any profesion consisting of outward appearance & conduct exhibited in the work place
Ability to understand people
Qualities
Not sharing your personal problems with clients or repeating personal information clients have shared with you is...

40. MSDS stands for...
Material safety data sheet
Calories
Skills - such as active listening - that help you share feelings - thoughts - and information with others
Interested in other people - responsive to the feelings of other people and responsive to the opinions of other people

41. Controversial
Steps taken by the government to preserve health
Likely to cause strong disagreement
Another name for public hygiene
A condition that numbs and weakens the hands & can eventually affect the ability to work

42. Sanitation
As an esthetician spending a great deal of time on your feet - proper foot care
Another name for public hygiene
The key to a happy and productive life.
Your attitude is a reflection of?

43. Ethics
Most effective form of advertising
Principles of good character
Chains of amino acid molecules used in all cell functions & body growth
Principles of good character - proper conduct & moral judgement - expressed through personality - human relations & professional image

44. Maintain good posture
Impression projected by a person engaged in any profesion consisting of outward appearance & conduct exhibited in the work place
Care taken by the individual to preserve health
Not likely to cause strong disagreement
As an esthetician spending a great deal of time on your feet - proper foot care

45. Proteins
Primary purpose of the consultation form
Chains of amino acid molecules used in all cell functions & body growth
Most effective form of advertising
A condition that numbs and weakens the hands & can eventually affect the ability to work

46. Calories
In order to feel refreshed and eager to face the workda
Measure of heat units; measures food energy for the body
Smile - shake hands firmly and direct eye contact and introduce yourself
A condition that numbs and weakens the hands & can eventually affect the ability to work

47. Critical
The key to a happy and productive life.
Impression projected by a person engaged in any profesion consisting of outward appearance & conduct exhibited in the work place
Being tactful means being straightfoward but not too...
Not sharing your personal problems with clients or repeating personal information clients have shared with you is...

48. Proper functioning of organs
Decline service
As an esthetician - consist of outward appearance & conduct
Recommended dietary allowances; the recommended nutrient intake required to meet the known nutrient needs of the healthy individual
Physical exercise has many positive effects on our bodie.

49. Energy in food is measured by...
As an esthetician you are percieved as a kind of caregivers so it is important to?
Skills - such as active listening - that help you share feelings - thoughts - and information with others
An effective way to stay calm when under stress
Calories

50. Non-controversial
Being tactful means being straightfoward but not too...
Characteristics - such as size of the container - aroma or specific ingredients
A fundamental factor in human relations has to do with how ______ we are feeling:
Not likely to cause strong disagreement