Test your basic knowledge |

Guest Services And Personal Grooming In The Beauty Industry

Subjects : business-skills, industries

Instructions:

Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can study here.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.

1. Discretion
The science of how a workplace can best be designed for comfort - safety - efficiency & productivity
Building self-esteem is important
Maintaining healthy teeth & keeping breath sweet
Not sharing your personal problems with clients or repeating personal information clients have shared with you is...

2. Energy in food is measured by...
Interested in other people - responsive to the feelings of other people and responsive to the opinions of other people
Not sharing your personal problems with clients or repeating personal information clients have shared with you is...
Physical exercise has many positive effects on our bodie.
Calories

3. Human relations
Holding your shoulders level & relaxed
Range from 15-30%
Ability to understand people
The science that deals with healthful living

4. Public Hygiene
Holding your shoulders level & relaxed
Steps taken by the government to preserve health
Skills - such as active listening - that help you share feelings - thoughts - and information with others
Range from 15-30%

5. Being a good listener
You can help create a stress - free environment by focusing on...
Being fully attentive to what the other person is saying
In order to feel refreshed and eager to face the workda
Combination of understanding - empathy & acceptance

6. Everything we do (good or bad) elicits a response from others
Combination of understanding - empathy & acceptance
Material safety data sheet
Primary purpose of the consultation form
Golden rules of human relations teach that every action brings about a reaction

7. Critical
The science of how a workplace can best be designed for comfort - safety - efficiency & productivity
Being tactful means being straightfoward but not too...
Another name for public hygiene
As an esthetician - consist of outward appearance & conduct

8. Renew yourself with relaxation
Compounds that breakdown the basic chemical sugars & supply energy for the body - 45 to 65% of all calories
Principles of good character
That which propels you to do something is...
In order to feel refreshed and eager to face the workda

9. What you believe and think
Material safety data sheet
Your attitude is a reflection of?
Establishing a routine for sleep - meals - & other daily requirements
Not likely to cause strong disagreement

10. RDA
Golden rules of human relations teach that every action brings about a reaction
Chains of amino acid molecules used in all cell functions & body growth
A fundamental factor in human relations has to do with how ______ we are feeling:
Recommended dietary allowances; the recommended nutrient intake required to meet the known nutrient needs of the healthy individual

11. Personal hygiene
Characteristics - such as size of the container - aroma or specific ingredients
Maintaining cleanliness & healthfulness every day
The best way to understand others is to begin with a firm understanding of
Daily maintance of cleanliness by practicing good sanitizing habits

12. Personal Hygiene
Principles of good character
Care taken by the individual to preserve health
Being fully attentive to what the other person is saying
As an esthetician you are percieved as a kind of caregivers so it is important to?

13. Having values & goals
Decline service
Physical exercise has many positive effects on our bodie.
A well developed attitude
Daily maintance of cleanliness by practicing good sanitizing habits

14. Ergonomics
Physical exercise has many positive effects on our bodie.
Engineering science that studies the relation between workers & their environment
Daily maintance of cleanliness by practicing good sanitizing habits
Not likely to cause strong disagreement

15. Emotional needs
Asking a cient to make a future appointment before leaving the skin care center
Ability to understand people
Principles of good character
We have satisfied when we feel self-love & acceptance

16. Ergonomics
As an esthetician spending a great deal of time on your feet - proper foot care
Most effective form of advertising
A fundamental factor in human relations has to do with how ______ we are feeling:
The science of how a workplace can best be designed for comfort - safety - efficiency & productivity

17. Calories
Measure of heat units; measures food energy for the body
The science that deals with healthful living
An effective way to stay calm when under stress
The science of how a workplace can best be designed for comfort - safety - efficiency & productivity

18. Helpful in reducing stress
Combination of understanding - empathy & acceptance
Establishing a routine for sleep - meals - & other daily requirements
Decline service
Another name for public hygiene

19. Hygiene
The science that deals with healthful living
Smile - shake hands firmly and direct eye contact and introduce yourself
Material safety data sheet
How often should a client consultation be done before a service:

20. Ethics
Emotional stability allows us to?
Moral principles we live and work by
Engineering science that studies the relation between workers & their environment
Most effective form of advertising

21. Stress
How often should a client consultation be done before a service:
That which propels you to do something is...
The inability to cope with a threat - real or imagined - to our well being - which results in a series of responses and adaptations by our minds & bodies; tension caused by a situation
Not sharing your personal problems with clients or repeating personal information clients have shared with you is...

22. Yourself
The best way to understand others is to begin with a firm understanding of
Words - voice inflections & facial expresions
Establishing a routine for sleep - meals - & other daily requirements
Interested in other people - responsive to the feelings of other people and responsive to the opinions of other people

23. Carpal Tunnel Syndrome
A condition that numbs and weakens the hands & can eventually affect the ability to work
As an esthetician - consist of outward appearance & conduct
Impression projected by a person engaged in any profesion consisting of outward appearance & conduct exhibited in the work place
Primary purpose of the consultation form

24. Proteins
Chains of amino acid molecules used in all cell functions & body growth
Principles of good character - proper conduct & moral judgement - expressed through personality - human relations & professional image
Decline service
Characteristics - such as size of the container - aroma or specific ingredients

25. Proper functioning of organs
Chains of amino acid molecules used in all cell functions & body growth
Physical exercise has many positive effects on our bodie.
The science of how a workplace can best be designed for comfort - safety - efficiency & productivity
Not sharing your personal problems with clients or repeating personal information clients have shared with you is...

26. Product feature
Art of effectively sharing information between 2 or more people
Principles of good character
Characteristics - such as size of the container - aroma or specific ingredients
Emotional stability allows us to?

27. Achieving balance
The key to a happy and productive life.
Being fully attentive to what the other person is saying
Care taken by the individual to preserve health
Material safety data sheet

28. Take care of yourself
As an esthetician you are percieved as a kind of caregivers so it is important to?
Most effective form of advertising
How often should a client consultation be done before a service:
We have satisfied when we feel self-love & acceptance

29. Protein requirements
Being tactful means being straightfoward but not too...
Another name for public hygiene
Range from 15-30%
Care taken by the individual to preserve health

30. When you meet a new client for the first time - you should...
Range from 15-30%
Asking a cient to make a future appointment before leaving the skin care center
Ability to understand people
Smile - shake hands firmly and direct eye contact and introduce yourself

31. Motivation
That which propels you to do something is...
How often should a client consultation be done before a service:
Impression projected by a person engaged in any profesion consisting of outward appearance & conduct exhibited in the work place
Listening to a client & then repeating in your own words what you think the client is telling you

32. Ethics
Interested in other people - responsive to the feelings of other people and responsive to the opinions of other people
Maintaining cleanliness & healthfulness every day
Smile - shake hands firmly and direct eye contact and introduce yourself
Principles of good character

33. Sanitation
Being fully attentive to what the other person is saying
Primary purpose of the consultation form
Moral principles we live and work by
Another name for public hygiene

34. What should you do if a client has an infection?
Decline service
In order to feel refreshed and eager to face the workda
The science of how a workplace can best be designed for comfort - safety - efficiency & productivity
Your attitude is a reflection of?

35. Secure
Care taken by the individual to preserve health
Impression projected by a person engaged in any profesion consisting of outward appearance & conduct exhibited in the work place
Recommended dietary allowances; the recommended nutrient intake required to meet the known nutrient needs of the healthy individual
A fundamental factor in human relations has to do with how ______ we are feeling:

36. Every time
Building self-esteem is important
Daily maintance of cleanliness by practicing good sanitizing habits
That which propels you to do something is...
How often should a client consultation be done before a service:

37. Attributes
Building self-esteem is important
Qualities
Measure of heat units; measures food energy for the body
Calories

38. Personal hygiene
Maintaining cleanliness & healthfulness every day
Principles of good character - proper conduct & moral judgement - expressed through personality - human relations & professional image
Chains of amino acid molecules used in all cell functions & body growth
Moral principles we live and work by

39. Sensitivity
Being fully attentive to what the other person is saying
Combination of understanding - empathy & acceptance
Establishing a routine for sleep - meals - & other daily requirements
Likely to cause strong disagreement

40. Take deep breaths
If we understand the needs and motives of others - we are better able to?
An effective way to stay calm when under stress
Chains of amino acid molecules used in all cell functions & body growth
The science that deals with healthful living

41. Gather some basic information about the client
Asking a cient to make a future appointment before leaving the skin care center
We have satisfied when we feel self-love & acceptance
In order to feel refreshed and eager to face the workda
Primary purpose of the consultation form

42. Word of mouth
As an esthetician you are percieved as a kind of caregivers so it is important to?
Compounds that breakdown the basic chemical sugars & supply energy for the body - 45 to 65% of all calories
Impression projected by a person engaged in any profesion consisting of outward appearance & conduct exhibited in the work place
Most effective form of advertising

43. Good posture
Holding your shoulders level & relaxed
In order to feel refreshed and eager to face the workda
You can help create a stress - free environment by focusing on...
Range from 15-30%

44. Communication
Likely to cause strong disagreement
As an esthetician - consist of outward appearance & conduct
Good - nutritious food has many effects
Art of effectively sharing information between 2 or more people

45. Controversial
In order to feel refreshed and eager to face the workda
Combination of understanding - empathy & acceptance
Care taken by the individual to preserve health
Likely to cause strong disagreement

46. When you are receptive - you are...
Asking a cient to make a future appointment before leaving the skin care center
Interested in other people - responsive to the feelings of other people and responsive to the opinions of other people
Emotional stability allows us to?
A fundamental factor in human relations has to do with how ______ we are feeling:

47. Offer to remedy the situation
Impression projected by a person engaged in any profesion consisting of outward appearance & conduct exhibited in the work place
Combination of understanding - empathy & acceptance
Range from 15-30%
Best method when dealing with difficult clients is to agree with them and

48. Reflective listening
Listening to a client & then repeating in your own words what you think the client is telling you
Care taken by the individual to preserve health
Being fully attentive to what the other person is saying
Being tactful means being straightfoward but not too...

49. Communication Skills
The science of how a workplace can best be designed for comfort - safety - efficiency & productivity
Recommended dietary allowances; the recommended nutrient intake required to meet the known nutrient needs of the healthy individual
The science that deals with healthful living
Skills - such as active listening - that help you share feelings - thoughts - and information with others

50. Oral Hygiene
Being fully attentive to what the other person is saying
Maintaining healthy teeth & keeping breath sweet
Most effective form of advertising
An effective way to stay calm when under stress

Test your basic knowledge |

Guest Services And Personal Grooming In The Beauty Industry

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