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Guest Services And Personal Grooming In The Beauty Industry

Subjects : business-skills, industries

Instructions:

Answer 50 questions in 15 minutes.
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Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.

1. Secure
We have satisfied when we feel self-love & acceptance
A fundamental factor in human relations has to do with how ______ we are feeling:
Asking a cient to make a future appointment before leaving the skin care center
An effective way to stay calm when under stress

2. Maintain good posture
Chains of amino acid molecules used in all cell functions & body growth
As an esthetician spending a great deal of time on your feet - proper foot care
Decline service
Ability to understand people

3. Attributes
Qualities
Skills - such as active listening - that help you share feelings - thoughts - and information with others
The best way to understand others is to begin with a firm understanding of
Asking a cient to make a future appointment before leaving the skin care center

4. Product feature
In order to feel refreshed and eager to face the workda
Characteristics - such as size of the container - aroma or specific ingredients
Maintaining cleanliness & healthfulness every day
Engineering science that studies the relation between workers & their environment

5. Public Hygiene
Smile - shake hands firmly and direct eye contact and introduce yourself
Interested in other people - responsive to the feelings of other people and responsive to the opinions of other people
Maintaining healthy teeth & keeping breath sweet
Steps taken by the government to preserve health

6. Ergonomics
Maintaining healthy teeth & keeping breath sweet
Emotional stability allows us to?
The science of how a workplace can best be designed for comfort - safety - efficiency & productivity
Holding your shoulders level & relaxed

7. Personal hygiene
Not sharing your personal problems with clients or repeating personal information clients have shared with you is...
Daily maintance of cleanliness by practicing good sanitizing habits
An effective way to stay calm when under stress
Range from 15-30%

8. Proteins
Not likely to cause strong disagreement
A well developed attitude
Chains of amino acid molecules used in all cell functions & body growth
Emotional stability allows us to?

9. Proper functioning of organs
Building self-esteem is important
Physical exercise has many positive effects on our bodie.
Most effective form of advertising
Smile - shake hands firmly and direct eye contact and introduce yourself

10. Being a good listener
Being fully attentive to what the other person is saying
Principles of good character
Interested in other people - responsive to the feelings of other people and responsive to the opinions of other people
Principles of good character - proper conduct & moral judgement - expressed through personality - human relations & professional image

11. Take care of yourself
As an esthetician you are percieved as a kind of caregivers so it is important to?
Golden rules of human relations teach that every action brings about a reaction
Your attitude is a reflection of?
Decline service

12. Achieving balance
The key to a happy and productive life.
Calories
Building self-esteem is important
Primary purpose of the consultation form

13. Energy in food is measured by...
Maintaining healthy teeth & keeping breath sweet
Care taken by the individual to preserve health
Calories
Measure of heat units; measures food energy for the body

14. Controversial
The best way to understand others is to begin with a firm understanding of
Likely to cause strong disagreement
Ability to understand people
Not likely to cause strong disagreement

15. Emotional needs
We have satisfied when we feel self-love & acceptance
That which propels you to do something is...
Moral principles we live and work by
Best method when dealing with difficult clients is to agree with them and

16. Carpal Tunnel Syndrome
Decline service
Calories
A condition that numbs and weakens the hands & can eventually affect the ability to work
Skills - such as active listening - that help you share feelings - thoughts - and information with others

17. Carbohydrates
Compounds that breakdown the basic chemical sugars & supply energy for the body - 45 to 65% of all calories
Decline service
A fundamental factor in human relations has to do with how ______ we are feeling:
Golden rules of human relations teach that every action brings about a reaction

18. Communication Skills
Maintaining healthy teeth & keeping breath sweet
Likely to cause strong disagreement
Recommended dietary allowances; the recommended nutrient intake required to meet the known nutrient needs of the healthy individual
Skills - such as active listening - that help you share feelings - thoughts - and information with others

19. Helpful in reducing stress
Engineering science that studies the relation between workers & their environment
How often should a client consultation be done before a service:
Establishing a routine for sleep - meals - & other daily requirements
Daily maintance of cleanliness by practicing good sanitizing habits

20. What should you do if a client has an infection?
An effective way to stay calm when under stress
Decline service
Listening to a client & then repeating in your own words what you think the client is telling you
A well developed attitude

21. Non-controversial
Not likely to cause strong disagreement
The best way to understand others is to begin with a firm understanding of
Your attitude is a reflection of?
Building self-esteem is important

22. Renew yourself with relaxation
In order to feel refreshed and eager to face the workda
Another name for public hygiene
Steps taken by the government to preserve health
Likely to cause strong disagreement

23. Stress
As an esthetician you are percieved as a kind of caregivers so it is important to?
The inability to cope with a threat - real or imagined - to our well being - which results in a series of responses and adaptations by our minds & bodies; tension caused by a situation
Good - nutritious food has many effects
Golden rules of human relations teach that every action brings about a reaction

24. When you are receptive - you are...
As an esthetician spending a great deal of time on your feet - proper foot care
Maintaining cleanliness & healthfulness every day
Interested in other people - responsive to the feelings of other people and responsive to the opinions of other people
Principles of good character - proper conduct & moral judgement - expressed through personality - human relations & professional image

25. Take deep breaths
Principles of good character - proper conduct & moral judgement - expressed through personality - human relations & professional image
An effective way to stay calm when under stress
The key to a happy and productive life.
Calories

26. RDA
Calories
Being fully attentive to what the other person is saying
Recommended dietary allowances; the recommended nutrient intake required to meet the known nutrient needs of the healthy individual
The inability to cope with a threat - real or imagined - to our well being - which results in a series of responses and adaptations by our minds & bodies; tension caused by a situation

27. Personal Hygiene
A well developed attitude
As an esthetician - consist of outward appearance & conduct
Care taken by the individual to preserve health
Not likely to cause strong disagreement

28. Offer to remedy the situation
The best way to understand others is to begin with a firm understanding of
Establishing a routine for sleep - meals - & other daily requirements
Best method when dealing with difficult clients is to agree with them and
Likely to cause strong disagreement

29. Protein requirements
Art of effectively sharing information between 2 or more people
Range from 15-30%
Combination of understanding - empathy & acceptance
Not likely to cause strong disagreement

30. Reflective listening
Words - voice inflections & facial expresions
Characteristics - such as size of the container - aroma or specific ingredients
Decline service
Listening to a client & then repeating in your own words what you think the client is telling you

31. What you believe and think
Maintaining healthy teeth & keeping breath sweet
Your attitude is a reflection of?
Characteristics - such as size of the container - aroma or specific ingredients
Likely to cause strong disagreement

32. Proffesional image
Chains of amino acid molecules used in all cell functions & body growth
Recommended dietary allowances; the recommended nutrient intake required to meet the known nutrient needs of the healthy individual
Impression projected by a person engaged in any profesion consisting of outward appearance & conduct exhibited in the work place
A well developed attitude

33. Express emotions appropriately
Being fully attentive to what the other person is saying
We have satisfied when we feel self-love & acceptance
Golden rules of human relations teach that every action brings about a reaction
Emotional stability allows us to?

34. Team work
As an esthetician spending a great deal of time on your feet - proper foot care
You can help create a stress - free environment by focusing on...
A condition that numbs and weakens the hands & can eventually affect the ability to work
Asking a cient to make a future appointment before leaving the skin care center

35. Gather some basic information about the client
Art of effectively sharing information between 2 or more people
Primary purpose of the consultation form
A fundamental factor in human relations has to do with how ______ we are feeling:
Establishing a routine for sleep - meals - & other daily requirements

36. Personal hygiene
A fundamental factor in human relations has to do with how ______ we are feeling:
Maintaining cleanliness & healthfulness every day
Care taken by the individual to preserve health
Good - nutritious food has many effects

37. Ergonomics
Holding your shoulders level & relaxed
Best method when dealing with difficult clients is to agree with them and
Decline service
Engineering science that studies the relation between workers & their environment

38. You can communicate through...
Likely to cause strong disagreement
Measure of heat units; measures food energy for the body
Recommended dietary allowances; the recommended nutrient intake required to meet the known nutrient needs of the healthy individual
Words - voice inflections & facial expresions

39. Human relations
Qualities
Being fully attentive to what the other person is saying
Maintaining healthy teeth & keeping breath sweet
Ability to understand people

40. Ethics
Not sharing your personal problems with clients or repeating personal information clients have shared with you is...
Primary purpose of the consultation form
A well developed attitude
Moral principles we live and work by

41. When you meet a new client for the first time - you should...
Most effective form of advertising
Steps taken by the government to preserve health
As an esthetician you are percieved as a kind of caregivers so it is important to?
Smile - shake hands firmly and direct eye contact and introduce yourself

42. Sensitivity
Maintaining healthy teeth & keeping breath sweet
Compounds that breakdown the basic chemical sugars & supply energy for the body - 45 to 65% of all calories
Emotional stability allows us to?
Combination of understanding - empathy & acceptance

43. Everything we do (good or bad) elicits a response from others
Characteristics - such as size of the container - aroma or specific ingredients
Golden rules of human relations teach that every action brings about a reaction
If we understand the needs and motives of others - we are better able to?
Most effective form of advertising

44. Ethics
Being tactful means being straightfoward but not too...
The science of how a workplace can best be designed for comfort - safety - efficiency & productivity
As an esthetician - consist of outward appearance & conduct
Principles of good character

45. Act professionally
Moral principles we live and work by
Another name for public hygiene
If we understand the needs and motives of others - we are better able to?
How often should a client consultation be done before a service:

46. Rebooking
Golden rules of human relations teach that every action brings about a reaction
Building self-esteem is important
Asking a cient to make a future appointment before leaving the skin care center
You can help create a stress - free environment by focusing on...

47. Critical
Material safety data sheet
Care taken by the individual to preserve health
Principles of good character - proper conduct & moral judgement - expressed through personality - human relations & professional image
Being tactful means being straightfoward but not too...

48. Having values & goals
A condition that numbs and weakens the hands & can eventually affect the ability to work
A well developed attitude
Calories
In order to feel refreshed and eager to face the workda

49. Preventing a variety of illnesses
Care taken by the individual to preserve health
Physical exercise has many positive effects on our bodie.
Chains of amino acid molecules used in all cell functions & body growth
Good - nutritious food has many effects

50. MSDS stands for...
Material safety data sheet
You can help create a stress - free environment by focusing on...
As an esthetician you are percieved as a kind of caregivers so it is important to?
That which propels you to do something is...

Test your basic knowledge |

Guest Services And Personal Grooming In The Beauty Industry

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