Test your basic knowledge |

Guest Services And Personal Grooming In The Beauty Industry

Subjects : business-skills, industries

Instructions:

Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can study here.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.

1. Communication
Another name for public hygiene
A condition that numbs and weakens the hands & can eventually affect the ability to work
An effective way to stay calm when under stress
Art of effectively sharing information between 2 or more people

2. Renew yourself with relaxation
That which propels you to do something is...
The best way to understand others is to begin with a firm understanding of
In order to feel refreshed and eager to face the workda
Daily maintance of cleanliness by practicing good sanitizing habits

3. Ergonomics
A well developed attitude
Engineering science that studies the relation between workers & their environment
Building self-esteem is important
How often should a client consultation be done before a service:

4. Hygiene
Holding your shoulders level & relaxed
Your attitude is a reflection of?
The science that deals with healthful living
A condition that numbs and weakens the hands & can eventually affect the ability to work

5. Every time
Care taken by the individual to preserve health
Decline service
As an esthetician - consist of outward appearance & conduct
How often should a client consultation be done before a service:

6. Proteins
Combination of understanding - empathy & acceptance
Chains of amino acid molecules used in all cell functions & body growth
As an esthetician spending a great deal of time on your feet - proper foot care
The inability to cope with a threat - real or imagined - to our well being - which results in a series of responses and adaptations by our minds & bodies; tension caused by a situation

7. You can communicate through...
Likely to cause strong disagreement
Building self-esteem is important
That which propels you to do something is...
Words - voice inflections & facial expresions

8. Ethics
Smile - shake hands firmly and direct eye contact and introduce yourself
Moral principles we live and work by
In order to feel refreshed and eager to face the workda
Skills - such as active listening - that help you share feelings - thoughts - and information with others

9. Having values & goals
Chains of amino acid molecules used in all cell functions & body growth
Emotional stability allows us to?
A well developed attitude
Skills - such as active listening - that help you share feelings - thoughts - and information with others

10. What should you do if a client has an infection?
As an esthetician you are percieved as a kind of caregivers so it is important to?
Compounds that breakdown the basic chemical sugars & supply energy for the body - 45 to 65% of all calories
An effective way to stay calm when under stress
Decline service

11. Carpal Tunnel Syndrome
Maintaining healthy teeth & keeping breath sweet
Asking a cient to make a future appointment before leaving the skin care center
A condition that numbs and weakens the hands & can eventually affect the ability to work
Care taken by the individual to preserve health

12. Discretion
A well developed attitude
An effective way to stay calm when under stress
Physical exercise has many positive effects on our bodie.
Not sharing your personal problems with clients or repeating personal information clients have shared with you is...

13. RDA
Interested in other people - responsive to the feelings of other people and responsive to the opinions of other people
Building self-esteem is important
Care taken by the individual to preserve health
Recommended dietary allowances; the recommended nutrient intake required to meet the known nutrient needs of the healthy individual

14. Sanitation
Establishing a routine for sleep - meals - & other daily requirements
Moral principles we live and work by
An effective way to stay calm when under stress
Another name for public hygiene

15. Communication Skills
Impression projected by a person engaged in any profesion consisting of outward appearance & conduct exhibited in the work place
Compounds that breakdown the basic chemical sugars & supply energy for the body - 45 to 65% of all calories
Engineering science that studies the relation between workers & their environment
Skills - such as active listening - that help you share feelings - thoughts - and information with others

16. Team work
Words - voice inflections & facial expresions
An effective way to stay calm when under stress
Art of effectively sharing information between 2 or more people
You can help create a stress - free environment by focusing on...

17. When you are receptive - you are...
Best method when dealing with difficult clients is to agree with them and
Another name for public hygiene
Principles of good character
Interested in other people - responsive to the feelings of other people and responsive to the opinions of other people

18. Good posture
How often should a client consultation be done before a service:
Not likely to cause strong disagreement
Recommended dietary allowances; the recommended nutrient intake required to meet the known nutrient needs of the healthy individual
Holding your shoulders level & relaxed

19. Express emotions appropriately
Most effective form of advertising
Emotional stability allows us to?
Decline service
Golden rules of human relations teach that every action brings about a reaction

20. When you meet a new client for the first time - you should...
Another name for public hygiene
Range from 15-30%
If we understand the needs and motives of others - we are better able to?
Smile - shake hands firmly and direct eye contact and introduce yourself

21. Oral Hygiene
Smile - shake hands firmly and direct eye contact and introduce yourself
Not likely to cause strong disagreement
Establishing a routine for sleep - meals - & other daily requirements
Maintaining healthy teeth & keeping breath sweet

22. Critical
Being tactful means being straightfoward but not too...
Primary purpose of the consultation form
Chains of amino acid molecules used in all cell functions & body growth
Physical exercise has many positive effects on our bodie.

23. Proffesional image
Skills - such as active listening - that help you share feelings - thoughts - and information with others
Decline service
Most effective form of advertising
Impression projected by a person engaged in any profesion consisting of outward appearance & conduct exhibited in the work place

24. Proper functioning of organs
Steps taken by the government to preserve health
Emotional stability allows us to?
Physical exercise has many positive effects on our bodie.
Care taken by the individual to preserve health

25. Achieving balance
Not sharing your personal problems with clients or repeating personal information clients have shared with you is...
If we understand the needs and motives of others - we are better able to?
Range from 15-30%
The key to a happy and productive life.

26. Reflective listening
Engineering science that studies the relation between workers & their environment
Listening to a client & then repeating in your own words what you think the client is telling you
You can help create a stress - free environment by focusing on...
How often should a client consultation be done before a service:

27. Maintain good posture
The key to a happy and productive life.
Not likely to cause strong disagreement
As an esthetician spending a great deal of time on your feet - proper foot care
A well developed attitude

28. Protein requirements
Golden rules of human relations teach that every action brings about a reaction
Most effective form of advertising
Range from 15-30%
Likely to cause strong disagreement

29. Public Hygiene
Holding your shoulders level & relaxed
An effective way to stay calm when under stress
Interested in other people - responsive to the feelings of other people and responsive to the opinions of other people
Steps taken by the government to preserve health

30. Product feature
Characteristics - such as size of the container - aroma or specific ingredients
Chains of amino acid molecules used in all cell functions & body growth
The key to a happy and productive life.
A well developed attitude

31. Take care of yourself
Good - nutritious food has many effects
As an esthetician you are percieved as a kind of caregivers so it is important to?
Being fully attentive to what the other person is saying
Maintaining cleanliness & healthfulness every day

32. Gather some basic information about the client
Primary purpose of the consultation form
Daily maintance of cleanliness by practicing good sanitizing habits
Words - voice inflections & facial expresions
Skills - such as active listening - that help you share feelings - thoughts - and information with others

33. Attributes
Qualities
Impression projected by a person engaged in any profesion consisting of outward appearance & conduct exhibited in the work place
Maintaining healthy teeth & keeping breath sweet
Being tactful means being straightfoward but not too...

34. Controversial
Best method when dealing with difficult clients is to agree with them and
Most effective form of advertising
Likely to cause strong disagreement
Recommended dietary allowances; the recommended nutrient intake required to meet the known nutrient needs of the healthy individual

35. Act professionally
Interested in other people - responsive to the feelings of other people and responsive to the opinions of other people
If we understand the needs and motives of others - we are better able to?
Impression projected by a person engaged in any profesion consisting of outward appearance & conduct exhibited in the work place
The science of how a workplace can best be designed for comfort - safety - efficiency & productivity

36. Being a good listener
Skills - such as active listening - that help you share feelings - thoughts - and information with others
Engineering science that studies the relation between workers & their environment
The science that deals with healthful living
Being fully attentive to what the other person is saying

37. Rebooking
Asking a cient to make a future appointment before leaving the skin care center
Not likely to cause strong disagreement
Golden rules of human relations teach that every action brings about a reaction
Measure of heat units; measures food energy for the body

38. MSDS stands for...
Principles of good character
Not sharing your personal problems with clients or repeating personal information clients have shared with you is...
Words - voice inflections & facial expresions
Material safety data sheet

39. Helpful in reducing stress
Daily maintance of cleanliness by practicing good sanitizing habits
Skills - such as active listening - that help you share feelings - thoughts - and information with others
Establishing a routine for sleep - meals - & other daily requirements
Decline service

40. Non-controversial
You can help create a stress - free environment by focusing on...
Interested in other people - responsive to the feelings of other people and responsive to the opinions of other people
Not likely to cause strong disagreement
Art of effectively sharing information between 2 or more people

41. Carbohydrates
Ability to understand people
Good - nutritious food has many effects
The inability to cope with a threat - real or imagined - to our well being - which results in a series of responses and adaptations by our minds & bodies; tension caused by a situation
Compounds that breakdown the basic chemical sugars & supply energy for the body - 45 to 65% of all calories

42. Professional image
Principles of good character - proper conduct & moral judgement - expressed through personality - human relations & professional image
Compounds that breakdown the basic chemical sugars & supply energy for the body - 45 to 65% of all calories
Steps taken by the government to preserve health
As an esthetician - consist of outward appearance & conduct

43. Calories
Measure of heat units; measures food energy for the body
Your attitude is a reflection of?
Not likely to cause strong disagreement
Art of effectively sharing information between 2 or more people

44. Energy in food is measured by...
The key to a happy and productive life.
Compounds that breakdown the basic chemical sugars & supply energy for the body - 45 to 65% of all calories
Calories
Recommended dietary allowances; the recommended nutrient intake required to meet the known nutrient needs of the healthy individual

45. Emotional needs
That which propels you to do something is...
Maintaining cleanliness & healthfulness every day
We have satisfied when we feel self-love & acceptance
A well developed attitude

46. Personal hygiene
Daily maintance of cleanliness by practicing good sanitizing habits
An effective way to stay calm when under stress
Chains of amino acid molecules used in all cell functions & body growth
Being tactful means being straightfoward but not too...

47. Personal hygiene
A fundamental factor in human relations has to do with how ______ we are feeling:
Asking a cient to make a future appointment before leaving the skin care center
As an esthetician - consist of outward appearance & conduct
Maintaining cleanliness & healthfulness every day

48. Motivation
That which propels you to do something is...
Engineering science that studies the relation between workers & their environment
Recommended dietary allowances; the recommended nutrient intake required to meet the known nutrient needs of the healthy individual
The key to a happy and productive life.

49. Personal Hygiene
Most effective form of advertising
Art of effectively sharing information between 2 or more people
Care taken by the individual to preserve health
Engineering science that studies the relation between workers & their environment

50. Word of mouth
Physical exercise has many positive effects on our bodie.
Most effective form of advertising
Listening to a client & then repeating in your own words what you think the client is telling you
Chains of amino acid molecules used in all cell functions & body growth