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Guest Services And Personal Grooming In The Beauty Industry

Subjects : business-skills, industries

Instructions:

Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can study here.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.

1. Personal hygiene
Maintaining cleanliness & healthfulness every day
Characteristics - such as size of the container - aroma or specific ingredients
As an esthetician you are percieved as a kind of caregivers so it is important to?
Good - nutritious food has many effects

2. Take care of yourself
Establishing a routine for sleep - meals - & other daily requirements
Range from 15-30%
If we understand the needs and motives of others - we are better able to?
As an esthetician you are percieved as a kind of caregivers so it is important to?

3. What should you do if a client has an infection?
We have satisfied when we feel self-love & acceptance
Most effective form of advertising
Decline service
Another name for public hygiene

4. Take deep breaths
Not sharing your personal problems with clients or repeating personal information clients have shared with you is...
Words - voice inflections & facial expresions
An effective way to stay calm when under stress
Holding your shoulders level & relaxed

5. Express emotions appropriately
Emotional stability allows us to?
Primary purpose of the consultation form
Maintaining cleanliness & healthfulness every day
Physical exercise has many positive effects on our bodie.

6. Good posture
Holding your shoulders level & relaxed
Your attitude is a reflection of?
Qualities
Primary purpose of the consultation form

7. Calories
Ability to understand people
Holding your shoulders level & relaxed
The science that deals with healthful living
Measure of heat units; measures food energy for the body

8. Personal hygiene
The science of how a workplace can best be designed for comfort - safety - efficiency & productivity
Daily maintance of cleanliness by practicing good sanitizing habits
Maintaining cleanliness & healthfulness every day
Establishing a routine for sleep - meals - & other daily requirements

9. Human relations
Principles of good character
Skills - such as active listening - that help you share feelings - thoughts - and information with others
Impression projected by a person engaged in any profesion consisting of outward appearance & conduct exhibited in the work place
Ability to understand people

10. RDA
Establishing a routine for sleep - meals - & other daily requirements
Words - voice inflections & facial expresions
Best method when dealing with difficult clients is to agree with them and
Recommended dietary allowances; the recommended nutrient intake required to meet the known nutrient needs of the healthy individual

11. Ethics
Daily maintance of cleanliness by practicing good sanitizing habits
Measure of heat units; measures food energy for the body
Principles of good character
A well developed attitude

12. Ethics
In order to feel refreshed and eager to face the workda
We have satisfied when we feel self-love & acceptance
Smile - shake hands firmly and direct eye contact and introduce yourself
Principles of good character - proper conduct & moral judgement - expressed through personality - human relations & professional image

13. Ethics
Moral principles we live and work by
Compounds that breakdown the basic chemical sugars & supply energy for the body - 45 to 65% of all calories
How often should a client consultation be done before a service:
Being fully attentive to what the other person is saying

14. Sensitivity
Combination of understanding - empathy & acceptance
Establishing a routine for sleep - meals - & other daily requirements
Maintaining cleanliness & healthfulness every day
How often should a client consultation be done before a service:

15. Proper functioning of organs
As an esthetician - consist of outward appearance & conduct
A condition that numbs and weakens the hands & can eventually affect the ability to work
Physical exercise has many positive effects on our bodie.
Your attitude is a reflection of?

16. Reflective listening
Listening to a client & then repeating in your own words what you think the client is telling you
Establishing a routine for sleep - meals - & other daily requirements
You can help create a stress - free environment by focusing on...
Principles of good character - proper conduct & moral judgement - expressed through personality - human relations & professional image

17. Critical
Another name for public hygiene
Being tactful means being straightfoward but not too...
Principles of good character
Smile - shake hands firmly and direct eye contact and introduce yourself

18. Yourself
The best way to understand others is to begin with a firm understanding of
Art of effectively sharing information between 2 or more people
As an esthetician spending a great deal of time on your feet - proper foot care
Qualities

19. Rebooking
Interested in other people - responsive to the feelings of other people and responsive to the opinions of other people
Establishing a routine for sleep - meals - & other daily requirements
Asking a cient to make a future appointment before leaving the skin care center
The science that deals with healthful living

20. Everything we do (good or bad) elicits a response from others
Maintaining healthy teeth & keeping breath sweet
The key to a happy and productive life.
Golden rules of human relations teach that every action brings about a reaction
Steps taken by the government to preserve health

21. Team work
Range from 15-30%
You can help create a stress - free environment by focusing on...
Primary purpose of the consultation form
Care taken by the individual to preserve health

22. When you are receptive - you are...
Care taken by the individual to preserve health
Building self-esteem is important
That which propels you to do something is...
Interested in other people - responsive to the feelings of other people and responsive to the opinions of other people

23. Proteins
Your attitude is a reflection of?
In order to feel refreshed and eager to face the workda
Care taken by the individual to preserve health
Chains of amino acid molecules used in all cell functions & body growth

24. Communication
That which propels you to do something is...
Golden rules of human relations teach that every action brings about a reaction
Art of effectively sharing information between 2 or more people
Not likely to cause strong disagreement

25. Ergonomics
The science of how a workplace can best be designed for comfort - safety - efficiency & productivity
Maintaining healthy teeth & keeping breath sweet
Likely to cause strong disagreement
Skills - such as active listening - that help you share feelings - thoughts - and information with others

26. Motivation
That which propels you to do something is...
Good - nutritious food has many effects
Best method when dealing with difficult clients is to agree with them and
Art of effectively sharing information between 2 or more people

27. Renew yourself with relaxation
Likely to cause strong disagreement
As an esthetician - consist of outward appearance & conduct
Material safety data sheet
In order to feel refreshed and eager to face the workda

28. Ergonomics
Engineering science that studies the relation between workers & their environment
Steps taken by the government to preserve health
In order to feel refreshed and eager to face the workda
Principles of good character - proper conduct & moral judgement - expressed through personality - human relations & professional image

29. Maintain good posture
Art of effectively sharing information between 2 or more people
You can help create a stress - free environment by focusing on...
As an esthetician spending a great deal of time on your feet - proper foot care
Building self-esteem is important

30. Attributes
Your attitude is a reflection of?
Qualities
How often should a client consultation be done before a service:
Range from 15-30%

31. Achieving balance
The key to a happy and productive life.
An effective way to stay calm when under stress
If we understand the needs and motives of others - we are better able to?
Words - voice inflections & facial expresions

32. Public Hygiene
Steps taken by the government to preserve health
Qualities
Decline service
An effective way to stay calm when under stress

33. What you believe and think
The best way to understand others is to begin with a firm understanding of
Measure of heat units; measures food energy for the body
Characteristics - such as size of the container - aroma or specific ingredients
Your attitude is a reflection of?

34. MSDS stands for...
Emotional stability allows us to?
Material safety data sheet
Compounds that breakdown the basic chemical sugars & supply energy for the body - 45 to 65% of all calories
Building self-esteem is important

35. Product feature
Characteristics - such as size of the container - aroma or specific ingredients
A condition that numbs and weakens the hands & can eventually affect the ability to work
Measure of heat units; measures food energy for the body
Another name for public hygiene

36. Proffesional image
Smile - shake hands firmly and direct eye contact and introduce yourself
Qualities
Impression projected by a person engaged in any profesion consisting of outward appearance & conduct exhibited in the work place
Not sharing your personal problems with clients or repeating personal information clients have shared with you is...

37. Helpful in reducing stress
Material safety data sheet
Primary purpose of the consultation form
Establishing a routine for sleep - meals - & other daily requirements
As an esthetician spending a great deal of time on your feet - proper foot care

38. Offer to remedy the situation
Best method when dealing with difficult clients is to agree with them and
An effective way to stay calm when under stress
As an esthetician spending a great deal of time on your feet - proper foot care
Interested in other people - responsive to the feelings of other people and responsive to the opinions of other people

39. Sanitation
An effective way to stay calm when under stress
Compounds that breakdown the basic chemical sugars & supply energy for the body - 45 to 65% of all calories
Another name for public hygiene
The best way to understand others is to begin with a firm understanding of

40. Preventing a variety of illnesses
A condition that numbs and weakens the hands & can eventually affect the ability to work
Good - nutritious food has many effects
Asking a cient to make a future appointment before leaving the skin care center
Characteristics - such as size of the container - aroma or specific ingredients

41. Communication Skills
Skills - such as active listening - that help you share feelings - thoughts - and information with others
Steps taken by the government to preserve health
Daily maintance of cleanliness by practicing good sanitizing habits
As an esthetician - consist of outward appearance & conduct

42. Hygiene
Steps taken by the government to preserve health
The inability to cope with a threat - real or imagined - to our well being - which results in a series of responses and adaptations by our minds & bodies; tension caused by a situation
The science that deals with healthful living
Being fully attentive to what the other person is saying

43. Word of mouth
The inability to cope with a threat - real or imagined - to our well being - which results in a series of responses and adaptations by our minds & bodies; tension caused by a situation
As an esthetician spending a great deal of time on your feet - proper foot care
Likely to cause strong disagreement
Most effective form of advertising

44. Non-controversial
An effective way to stay calm when under stress
Smile - shake hands firmly and direct eye contact and introduce yourself
Not likely to cause strong disagreement
A well developed attitude

45. Discretion
Not sharing your personal problems with clients or repeating personal information clients have shared with you is...
As an esthetician - consist of outward appearance & conduct
Interested in other people - responsive to the feelings of other people and responsive to the opinions of other people
A well developed attitude

46. Act professionally
If we understand the needs and motives of others - we are better able to?
Not sharing your personal problems with clients or repeating personal information clients have shared with you is...
Daily maintance of cleanliness by practicing good sanitizing habits
Care taken by the individual to preserve health

47. Stress
Art of effectively sharing information between 2 or more people
Material safety data sheet
Asking a cient to make a future appointment before leaving the skin care center
The inability to cope with a threat - real or imagined - to our well being - which results in a series of responses and adaptations by our minds & bodies; tension caused by a situation

48. Controversial
Skills - such as active listening - that help you share feelings - thoughts - and information with others
Likely to cause strong disagreement
Maintaining healthy teeth & keeping breath sweet
We have satisfied when we feel self-love & acceptance

49. Oral Hygiene
Not sharing your personal problems with clients or repeating personal information clients have shared with you is...
Maintaining healthy teeth & keeping breath sweet
Material safety data sheet
The best way to understand others is to begin with a firm understanding of

50. Is vital to succcess
Maintaining cleanliness & healthfulness every day
A fundamental factor in human relations has to do with how ______ we are feeling:
Asking a cient to make a future appointment before leaving the skin care center
Building self-esteem is important

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Guest Services And Personal Grooming In The Beauty Industry

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