Test your basic knowledge |

Guest Services And Personal Grooming In The Beauty Industry

Subjects : business-skills, industries

Instructions:

Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can study here.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.

1. Ergonomics
Another name for public hygiene
A well developed attitude
Smile - shake hands firmly and direct eye contact and introduce yourself
Engineering science that studies the relation between workers & their environment

2. You can communicate through...
Words - voice inflections & facial expresions
Not likely to cause strong disagreement
Being tactful means being straightfoward but not too...
Recommended dietary allowances; the recommended nutrient intake required to meet the known nutrient needs of the healthy individual

3. Non-controversial
Words - voice inflections & facial expresions
In order to feel refreshed and eager to face the workda
Your attitude is a reflection of?
Not likely to cause strong disagreement

4. RDA
The inability to cope with a threat - real or imagined - to our well being - which results in a series of responses and adaptations by our minds & bodies; tension caused by a situation
Chains of amino acid molecules used in all cell functions & body growth
Range from 15-30%
Recommended dietary allowances; the recommended nutrient intake required to meet the known nutrient needs of the healthy individual

5. MSDS stands for...
The best way to understand others is to begin with a firm understanding of
The inability to cope with a threat - real or imagined - to our well being - which results in a series of responses and adaptations by our minds & bodies; tension caused by a situation
Material safety data sheet
Principles of good character

6. Renew yourself with relaxation
Physical exercise has many positive effects on our bodie.
If we understand the needs and motives of others - we are better able to?
In order to feel refreshed and eager to face the workda
Qualities

7. Energy in food is measured by...
Golden rules of human relations teach that every action brings about a reaction
Skills - such as active listening - that help you share feelings - thoughts - and information with others
Calories
Listening to a client & then repeating in your own words what you think the client is telling you

8. Discretion
Not sharing your personal problems with clients or repeating personal information clients have shared with you is...
The science of how a workplace can best be designed for comfort - safety - efficiency & productivity
A fundamental factor in human relations has to do with how ______ we are feeling:
Steps taken by the government to preserve health

9. Sanitation
Another name for public hygiene
In order to feel refreshed and eager to face the workda
As an esthetician you are percieved as a kind of caregivers so it is important to?
Likely to cause strong disagreement

10. Preventing a variety of illnesses
As an esthetician you are percieved as a kind of caregivers so it is important to?
You can help create a stress - free environment by focusing on...
Decline service
Good - nutritious food has many effects

11. Professional image
As an esthetician - consist of outward appearance & conduct
Ability to understand people
Range from 15-30%
Words - voice inflections & facial expresions

12. Human relations
Daily maintance of cleanliness by practicing good sanitizing habits
Ability to understand people
Compounds that breakdown the basic chemical sugars & supply energy for the body - 45 to 65% of all calories
Most effective form of advertising

13. Communication
Asking a cient to make a future appointment before leaving the skin care center
Moral principles we live and work by
Art of effectively sharing information between 2 or more people
Engineering science that studies the relation between workers & their environment

14. Word of mouth
Most effective form of advertising
Material safety data sheet
Daily maintance of cleanliness by practicing good sanitizing habits
How often should a client consultation be done before a service:

15. Secure
A fundamental factor in human relations has to do with how ______ we are feeling:
The key to a happy and productive life.
Listening to a client & then repeating in your own words what you think the client is telling you
Holding your shoulders level & relaxed

16. Every time
If we understand the needs and motives of others - we are better able to?
How often should a client consultation be done before a service:
Combination of understanding - empathy & acceptance
Maintaining cleanliness & healthfulness every day

17. Ethics
Being tactful means being straightfoward but not too...
Principles of good character
How often should a client consultation be done before a service:
Most effective form of advertising

18. Oral Hygiene
Building self-esteem is important
Holding your shoulders level & relaxed
Art of effectively sharing information between 2 or more people
Maintaining healthy teeth & keeping breath sweet

19. Take deep breaths
An effective way to stay calm when under stress
Most effective form of advertising
Good - nutritious food has many effects
Interested in other people - responsive to the feelings of other people and responsive to the opinions of other people

20. Having values & goals
Most effective form of advertising
Maintaining cleanliness & healthfulness every day
An effective way to stay calm when under stress
A well developed attitude

21. Ethics
Principles of good character - proper conduct & moral judgement - expressed through personality - human relations & professional image
As an esthetician you are percieved as a kind of caregivers so it is important to?
As an esthetician spending a great deal of time on your feet - proper foot care
Smile - shake hands firmly and direct eye contact and introduce yourself

22. Yourself
The best way to understand others is to begin with a firm understanding of
Likely to cause strong disagreement
Material safety data sheet
The science that deals with healthful living

23. Protein requirements
The inability to cope with a threat - real or imagined - to our well being - which results in a series of responses and adaptations by our minds & bodies; tension caused by a situation
Good - nutritious food has many effects
An effective way to stay calm when under stress
Range from 15-30%

24. Motivation
That which propels you to do something is...
The best way to understand others is to begin with a firm understanding of
Smile - shake hands firmly and direct eye contact and introduce yourself
The key to a happy and productive life.

25. Sensitivity
Recommended dietary allowances; the recommended nutrient intake required to meet the known nutrient needs of the healthy individual
Establishing a routine for sleep - meals - & other daily requirements
Combination of understanding - empathy & acceptance
Listening to a client & then repeating in your own words what you think the client is telling you

26. Helpful in reducing stress
Not sharing your personal problems with clients or repeating personal information clients have shared with you is...
Establishing a routine for sleep - meals - & other daily requirements
Engineering science that studies the relation between workers & their environment
As an esthetician spending a great deal of time on your feet - proper foot care

27. Ethics
A condition that numbs and weakens the hands & can eventually affect the ability to work
Material safety data sheet
Qualities
Moral principles we live and work by

28. Critical
Daily maintance of cleanliness by practicing good sanitizing habits
Art of effectively sharing information between 2 or more people
Steps taken by the government to preserve health
Being tactful means being straightfoward but not too...

29. Reflective listening
Listening to a client & then repeating in your own words what you think the client is telling you
Good - nutritious food has many effects
Maintaining cleanliness & healthfulness every day
Primary purpose of the consultation form

30. Is vital to succcess
As an esthetician - consist of outward appearance & conduct
Characteristics - such as size of the container - aroma or specific ingredients
Smile - shake hands firmly and direct eye contact and introduce yourself
Building self-esteem is important

31. Attributes
Qualities
Primary purpose of the consultation form
The best way to understand others is to begin with a firm understanding of
Asking a cient to make a future appointment before leaving the skin care center

32. Rebooking
Asking a cient to make a future appointment before leaving the skin care center
Principles of good character - proper conduct & moral judgement - expressed through personality - human relations & professional image
A condition that numbs and weakens the hands & can eventually affect the ability to work
The key to a happy and productive life.

33. Good posture
In order to feel refreshed and eager to face the workda
Material safety data sheet
Range from 15-30%
Holding your shoulders level & relaxed

34. Ergonomics
As an esthetician you are percieved as a kind of caregivers so it is important to?
The science of how a workplace can best be designed for comfort - safety - efficiency & productivity
Recommended dietary allowances; the recommended nutrient intake required to meet the known nutrient needs of the healthy individual
Most effective form of advertising

35. Proteins
Range from 15-30%
Chains of amino acid molecules used in all cell functions & body growth
Holding your shoulders level & relaxed
As an esthetician - consist of outward appearance & conduct

36. When you meet a new client for the first time - you should...
Decline service
Primary purpose of the consultation form
That which propels you to do something is...
Smile - shake hands firmly and direct eye contact and introduce yourself

37. Offer to remedy the situation
Building self-esteem is important
Recommended dietary allowances; the recommended nutrient intake required to meet the known nutrient needs of the healthy individual
Best method when dealing with difficult clients is to agree with them and
A well developed attitude

38. Product feature
Building self-esteem is important
A condition that numbs and weakens the hands & can eventually affect the ability to work
Characteristics - such as size of the container - aroma or specific ingredients
Not sharing your personal problems with clients or repeating personal information clients have shared with you is...

39. Gather some basic information about the client
Primary purpose of the consultation form
Likely to cause strong disagreement
Not sharing your personal problems with clients or repeating personal information clients have shared with you is...
Maintaining healthy teeth & keeping breath sweet

40. Personal hygiene
Being tactful means being straightfoward but not too...
Material safety data sheet
Compounds that breakdown the basic chemical sugars & supply energy for the body - 45 to 65% of all calories
Maintaining cleanliness & healthfulness every day

41. Achieving balance
Maintaining healthy teeth & keeping breath sweet
Establishing a routine for sleep - meals - & other daily requirements
Care taken by the individual to preserve health
The key to a happy and productive life.

42. Everything we do (good or bad) elicits a response from others
That which propels you to do something is...
Golden rules of human relations teach that every action brings about a reaction
Interested in other people - responsive to the feelings of other people and responsive to the opinions of other people
Not sharing your personal problems with clients or repeating personal information clients have shared with you is...

43. Proper functioning of organs
Words - voice inflections & facial expresions
Being fully attentive to what the other person is saying
Physical exercise has many positive effects on our bodie.
Recommended dietary allowances; the recommended nutrient intake required to meet the known nutrient needs of the healthy individual

44. Communication Skills
Likely to cause strong disagreement
Skills - such as active listening - that help you share feelings - thoughts - and information with others
Impression projected by a person engaged in any profesion consisting of outward appearance & conduct exhibited in the work place
Your attitude is a reflection of?

45. Controversial
Material safety data sheet
The inability to cope with a threat - real or imagined - to our well being - which results in a series of responses and adaptations by our minds & bodies; tension caused by a situation
Art of effectively sharing information between 2 or more people
Likely to cause strong disagreement

46. Personal hygiene
Decline service
Daily maintance of cleanliness by practicing good sanitizing habits
The science of how a workplace can best be designed for comfort - safety - efficiency & productivity
Engineering science that studies the relation between workers & their environment

47. Stress
Principles of good character
The inability to cope with a threat - real or imagined - to our well being - which results in a series of responses and adaptations by our minds & bodies; tension caused by a situation
We have satisfied when we feel self-love & acceptance
Most effective form of advertising

48. Being a good listener
Daily maintance of cleanliness by practicing good sanitizing habits
Being fully attentive to what the other person is saying
As an esthetician - consist of outward appearance & conduct
The science of how a workplace can best be designed for comfort - safety - efficiency & productivity

49. Public Hygiene
You can help create a stress - free environment by focusing on...
Steps taken by the government to preserve health
Decline service
The inability to cope with a threat - real or imagined - to our well being - which results in a series of responses and adaptations by our minds & bodies; tension caused by a situation

50. Maintain good posture
Good - nutritious food has many effects
The science of how a workplace can best be designed for comfort - safety - efficiency & productivity
Not likely to cause strong disagreement
As an esthetician spending a great deal of time on your feet - proper foot care

Test your basic knowledge |

Guest Services And Personal Grooming In The Beauty Industry

Link to This Test

Related Subjects