Test your basic knowledge |

Guest Services And Personal Grooming In The Beauty Industry

Subjects : business-skills, industries

Instructions:

Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can study here.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.

1. Carbohydrates
Care taken by the individual to preserve health
Primary purpose of the consultation form
Skills - such as active listening - that help you share feelings - thoughts - and information with others
Compounds that breakdown the basic chemical sugars & supply energy for the body - 45 to 65% of all calories

2. Personal hygiene
Daily maintance of cleanliness by practicing good sanitizing habits
Chains of amino acid molecules used in all cell functions & body growth
Not likely to cause strong disagreement
Smile - shake hands firmly and direct eye contact and introduce yourself

3. Calories
Another name for public hygiene
Building self-esteem is important
Not sharing your personal problems with clients or repeating personal information clients have shared with you is...
Measure of heat units; measures food energy for the body

4. Non-controversial
Not likely to cause strong disagreement
Moral principles we live and work by
As an esthetician spending a great deal of time on your feet - proper foot care
Art of effectively sharing information between 2 or more people

5. Motivation
That which propels you to do something is...
Interested in other people - responsive to the feelings of other people and responsive to the opinions of other people
Impression projected by a person engaged in any profesion consisting of outward appearance & conduct exhibited in the work place
Art of effectively sharing information between 2 or more people

6. Good posture
Another name for public hygiene
Holding your shoulders level & relaxed
As an esthetician you are percieved as a kind of caregivers so it is important to?
Measure of heat units; measures food energy for the body

7. Maintain good posture
As an esthetician spending a great deal of time on your feet - proper foot care
Recommended dietary allowances; the recommended nutrient intake required to meet the known nutrient needs of the healthy individual
Qualities
A well developed attitude

8. Helpful in reducing stress
Establishing a routine for sleep - meals - & other daily requirements
You can help create a stress - free environment by focusing on...
Good - nutritious food has many effects
Being fully attentive to what the other person is saying

9. Professional image
Your attitude is a reflection of?
Maintaining healthy teeth & keeping breath sweet
Listening to a client & then repeating in your own words what you think the client is telling you
As an esthetician - consist of outward appearance & conduct

10. Discretion
Measure of heat units; measures food energy for the body
Not sharing your personal problems with clients or repeating personal information clients have shared with you is...
A condition that numbs and weakens the hands & can eventually affect the ability to work
Asking a cient to make a future appointment before leaving the skin care center

11. Achieving balance
You can help create a stress - free environment by focusing on...
Most effective form of advertising
The key to a happy and productive life.
The best way to understand others is to begin with a firm understanding of

12. Oral Hygiene
Maintaining healthy teeth & keeping breath sweet
In order to feel refreshed and eager to face the workda
Qualities
Measure of heat units; measures food energy for the body

13. RDA
Impression projected by a person engaged in any profesion consisting of outward appearance & conduct exhibited in the work place
Most effective form of advertising
Recommended dietary allowances; the recommended nutrient intake required to meet the known nutrient needs of the healthy individual
Daily maintance of cleanliness by practicing good sanitizing habits

14. Reflective listening
Calories
We have satisfied when we feel self-love & acceptance
Maintaining cleanliness & healthfulness every day
Listening to a client & then repeating in your own words what you think the client is telling you

15. Ethics
Engineering science that studies the relation between workers & their environment
Compounds that breakdown the basic chemical sugars & supply energy for the body - 45 to 65% of all calories
Emotional stability allows us to?
Moral principles we live and work by

16. Renew yourself with relaxation
The best way to understand others is to begin with a firm understanding of
In order to feel refreshed and eager to face the workda
Compounds that breakdown the basic chemical sugars & supply energy for the body - 45 to 65% of all calories
Likely to cause strong disagreement

17. Team work
You can help create a stress - free environment by focusing on...
Maintaining healthy teeth & keeping breath sweet
A well developed attitude
The inability to cope with a threat - real or imagined - to our well being - which results in a series of responses and adaptations by our minds & bodies; tension caused by a situation

18. Personal hygiene
Range from 15-30%
Building self-esteem is important
Maintaining cleanliness & healthfulness every day
The science that deals with healthful living

19. Take care of yourself
As an esthetician you are percieved as a kind of caregivers so it is important to?
Being fully attentive to what the other person is saying
Maintaining healthy teeth & keeping breath sweet
Another name for public hygiene

20. Secure
Golden rules of human relations teach that every action brings about a reaction
The best way to understand others is to begin with a firm understanding of
A fundamental factor in human relations has to do with how ______ we are feeling:
Care taken by the individual to preserve health

21. Act professionally
If we understand the needs and motives of others - we are better able to?
Characteristics - such as size of the container - aroma or specific ingredients
Principles of good character
Words - voice inflections & facial expresions

22. Ethics
Listening to a client & then repeating in your own words what you think the client is telling you
Recommended dietary allowances; the recommended nutrient intake required to meet the known nutrient needs of the healthy individual
Principles of good character - proper conduct & moral judgement - expressed through personality - human relations & professional image
Asking a cient to make a future appointment before leaving the skin care center

23. Everything we do (good or bad) elicits a response from others
Characteristics - such as size of the container - aroma or specific ingredients
Ability to understand people
Golden rules of human relations teach that every action brings about a reaction
Holding your shoulders level & relaxed

24. Carpal Tunnel Syndrome
Maintaining cleanliness & healthfulness every day
A condition that numbs and weakens the hands & can eventually affect the ability to work
Most effective form of advertising
Compounds that breakdown the basic chemical sugars & supply energy for the body - 45 to 65% of all calories

25. Public Hygiene
Daily maintance of cleanliness by practicing good sanitizing habits
If we understand the needs and motives of others - we are better able to?
Steps taken by the government to preserve health
A fundamental factor in human relations has to do with how ______ we are feeling:

26. When you meet a new client for the first time - you should...
The science of how a workplace can best be designed for comfort - safety - efficiency & productivity
Smile - shake hands firmly and direct eye contact and introduce yourself
If we understand the needs and motives of others - we are better able to?
Building self-esteem is important

27. Ergonomics
Engineering science that studies the relation between workers & their environment
The key to a happy and productive life.
Interested in other people - responsive to the feelings of other people and responsive to the opinions of other people
Care taken by the individual to preserve health

28. What should you do if a client has an infection?
Most effective form of advertising
The science of how a workplace can best be designed for comfort - safety - efficiency & productivity
Decline service
The science that deals with healthful living

29. Proper functioning of organs
Maintaining healthy teeth & keeping breath sweet
A condition that numbs and weakens the hands & can eventually affect the ability to work
Physical exercise has many positive effects on our bodie.
Qualities

30. Product feature
Establishing a routine for sleep - meals - & other daily requirements
The key to a happy and productive life.
A condition that numbs and weakens the hands & can eventually affect the ability to work
Characteristics - such as size of the container - aroma or specific ingredients

31. Ergonomics
Qualities
The science of how a workplace can best be designed for comfort - safety - efficiency & productivity
Another name for public hygiene
The inability to cope with a threat - real or imagined - to our well being - which results in a series of responses and adaptations by our minds & bodies; tension caused by a situation

32. Personal Hygiene
Care taken by the individual to preserve health
The science that deals with healthful living
As an esthetician spending a great deal of time on your feet - proper foot care
Characteristics - such as size of the container - aroma or specific ingredients

33. Critical
Being tactful means being straightfoward but not too...
The inability to cope with a threat - real or imagined - to our well being - which results in a series of responses and adaptations by our minds & bodies; tension caused by a situation
Moral principles we live and work by
Being fully attentive to what the other person is saying

34. MSDS stands for...
Engineering science that studies the relation between workers & their environment
Material safety data sheet
Golden rules of human relations teach that every action brings about a reaction
Chains of amino acid molecules used in all cell functions & body growth

35. When you are receptive - you are...
Principles of good character - proper conduct & moral judgement - expressed through personality - human relations & professional image
Decline service
Interested in other people - responsive to the feelings of other people and responsive to the opinions of other people
Ability to understand people

36. Attributes
Being tactful means being straightfoward but not too...
If we understand the needs and motives of others - we are better able to?
Material safety data sheet
Qualities

37. Emotional needs
We have satisfied when we feel self-love & acceptance
How often should a client consultation be done before a service:
That which propels you to do something is...
Primary purpose of the consultation form

38. Word of mouth
Most effective form of advertising
Words - voice inflections & facial expresions
Establishing a routine for sleep - meals - & other daily requirements
Good - nutritious food has many effects

39. What you believe and think
Smile - shake hands firmly and direct eye contact and introduce yourself
Your attitude is a reflection of?
A fundamental factor in human relations has to do with how ______ we are feeling:
Recommended dietary allowances; the recommended nutrient intake required to meet the known nutrient needs of the healthy individual

40. Communication Skills
Skills - such as active listening - that help you share feelings - thoughts - and information with others
We have satisfied when we feel self-love & acceptance
An effective way to stay calm when under stress
A fundamental factor in human relations has to do with how ______ we are feeling:

41. Offer to remedy the situation
As an esthetician you are percieved as a kind of caregivers so it is important to?
Care taken by the individual to preserve health
Best method when dealing with difficult clients is to agree with them and
Not likely to cause strong disagreement

42. Take deep breaths
Golden rules of human relations teach that every action brings about a reaction
Characteristics - such as size of the container - aroma or specific ingredients
An effective way to stay calm when under stress
Asking a cient to make a future appointment before leaving the skin care center

43. You can communicate through...
Words - voice inflections & facial expresions
Ability to understand people
Care taken by the individual to preserve health
The science that deals with healthful living

44. Controversial
Likely to cause strong disagreement
As an esthetician spending a great deal of time on your feet - proper foot care
Being tactful means being straightfoward but not too...
We have satisfied when we feel self-love & acceptance

45. Having values & goals
A well developed attitude
Physical exercise has many positive effects on our bodie.
Asking a cient to make a future appointment before leaving the skin care center
Good - nutritious food has many effects

46. Is vital to succcess
Building self-esteem is important
Holding your shoulders level & relaxed
Material safety data sheet
In order to feel refreshed and eager to face the workda

47. Hygiene
The science that deals with healthful living
Another name for public hygiene
Recommended dietary allowances; the recommended nutrient intake required to meet the known nutrient needs of the healthy individual
Physical exercise has many positive effects on our bodie.

48. Communication
Chains of amino acid molecules used in all cell functions & body growth
Art of effectively sharing information between 2 or more people
Primary purpose of the consultation form
Range from 15-30%

49. Energy in food is measured by...
The key to a happy and productive life.
Principles of good character
A condition that numbs and weakens the hands & can eventually affect the ability to work
Calories

50. Preventing a variety of illnesses
Good - nutritious food has many effects
Words - voice inflections & facial expresions
If we understand the needs and motives of others - we are better able to?
Calories