Test your basic knowledge |

Guest Services And Personal Grooming In The Beauty Industry

Subjects : business-skills, industries

Instructions:

Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can study here.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.

1. Word of mouth
Most effective form of advertising
Skills - such as active listening - that help you share feelings - thoughts - and information with others
If we understand the needs and motives of others - we are better able to?
Care taken by the individual to preserve health

2. Attributes
Maintaining cleanliness & healthfulness every day
Physical exercise has many positive effects on our bodie.
Qualities
Most effective form of advertising

3. Being a good listener
As an esthetician you are percieved as a kind of caregivers so it is important to?
The best way to understand others is to begin with a firm understanding of
Being fully attentive to what the other person is saying
How often should a client consultation be done before a service:

4. Rebooking
Listening to a client & then repeating in your own words what you think the client is telling you
Moral principles we live and work by
Asking a cient to make a future appointment before leaving the skin care center
Decline service

5. Act professionally
Principles of good character - proper conduct & moral judgement - expressed through personality - human relations & professional image
Skills - such as active listening - that help you share feelings - thoughts - and information with others
Qualities
If we understand the needs and motives of others - we are better able to?

6. Ethics
Moral principles we live and work by
Not sharing your personal problems with clients or repeating personal information clients have shared with you is...
You can help create a stress - free environment by focusing on...
Being tactful means being straightfoward but not too...

7. Secure
Care taken by the individual to preserve health
Recommended dietary allowances; the recommended nutrient intake required to meet the known nutrient needs of the healthy individual
Measure of heat units; measures food energy for the body
A fundamental factor in human relations has to do with how ______ we are feeling:

8. Protein requirements
Range from 15-30%
The science of how a workplace can best be designed for comfort - safety - efficiency & productivity
Skills - such as active listening - that help you share feelings - thoughts - and information with others
Impression projected by a person engaged in any profesion consisting of outward appearance & conduct exhibited in the work place

9. You can communicate through...
Qualities
Art of effectively sharing information between 2 or more people
Words - voice inflections & facial expresions
A fundamental factor in human relations has to do with how ______ we are feeling:

10. Discretion
Not sharing your personal problems with clients or repeating personal information clients have shared with you is...
In order to feel refreshed and eager to face the workda
Qualities
Engineering science that studies the relation between workers & their environment

11. Calories
Interested in other people - responsive to the feelings of other people and responsive to the opinions of other people
Measure of heat units; measures food energy for the body
We have satisfied when we feel self-love & acceptance
The science of how a workplace can best be designed for comfort - safety - efficiency & productivity

12. Sanitation
Principles of good character
Another name for public hygiene
Maintaining healthy teeth & keeping breath sweet
Physical exercise has many positive effects on our bodie.

13. Personal hygiene
Being tactful means being straightfoward but not too...
Moral principles we live and work by
Maintaining cleanliness & healthfulness every day
Daily maintance of cleanliness by practicing good sanitizing habits

14. Oral Hygiene
We have satisfied when we feel self-love & acceptance
Maintaining healthy teeth & keeping breath sweet
Likely to cause strong disagreement
Another name for public hygiene

15. Carbohydrates
Compounds that breakdown the basic chemical sugars & supply energy for the body - 45 to 65% of all calories
Golden rules of human relations teach that every action brings about a reaction
The science of how a workplace can best be designed for comfort - safety - efficiency & productivity
Maintaining cleanliness & healthfulness every day

16. When you are receptive - you are...
Your attitude is a reflection of?
Steps taken by the government to preserve health
Interested in other people - responsive to the feelings of other people and responsive to the opinions of other people
Not likely to cause strong disagreement

17. Helpful in reducing stress
An effective way to stay calm when under stress
Likely to cause strong disagreement
Skills - such as active listening - that help you share feelings - thoughts - and information with others
Establishing a routine for sleep - meals - & other daily requirements

18. Product feature
Physical exercise has many positive effects on our bodie.
If we understand the needs and motives of others - we are better able to?
Building self-esteem is important
Characteristics - such as size of the container - aroma or specific ingredients

19. Hygiene
Being fully attentive to what the other person is saying
Principles of good character - proper conduct & moral judgement - expressed through personality - human relations & professional image
Impression projected by a person engaged in any profesion consisting of outward appearance & conduct exhibited in the work place
The science that deals with healthful living

20. Public Hygiene
The science of how a workplace can best be designed for comfort - safety - efficiency & productivity
Steps taken by the government to preserve health
Smile - shake hands firmly and direct eye contact and introduce yourself
Principles of good character

21. What you believe and think
Decline service
Most effective form of advertising
The inability to cope with a threat - real or imagined - to our well being - which results in a series of responses and adaptations by our minds & bodies; tension caused by a situation
Your attitude is a reflection of?

22. Critical
Range from 15-30%
Golden rules of human relations teach that every action brings about a reaction
Being tactful means being straightfoward but not too...
In order to feel refreshed and eager to face the workda

23. Good posture
Ability to understand people
Building self-esteem is important
Calories
Holding your shoulders level & relaxed

24. Having values & goals
Art of effectively sharing information between 2 or more people
Care taken by the individual to preserve health
The science that deals with healthful living
A well developed attitude

25. Take care of yourself
That which propels you to do something is...
Being fully attentive to what the other person is saying
As an esthetician you are percieved as a kind of caregivers so it is important to?
As an esthetician spending a great deal of time on your feet - proper foot care

26. Communication Skills
Skills - such as active listening - that help you share feelings - thoughts - and information with others
Qualities
Chains of amino acid molecules used in all cell functions & body growth
Physical exercise has many positive effects on our bodie.

27. Personal hygiene
Maintaining cleanliness & healthfulness every day
Maintaining healthy teeth & keeping breath sweet
Daily maintance of cleanliness by practicing good sanitizing habits
Being fully attentive to what the other person is saying

28. Personal Hygiene
Care taken by the individual to preserve health
Maintaining healthy teeth & keeping breath sweet
Not sharing your personal problems with clients or repeating personal information clients have shared with you is...
Qualities

29. Sensitivity
You can help create a stress - free environment by focusing on...
Impression projected by a person engaged in any profesion consisting of outward appearance & conduct exhibited in the work place
Combination of understanding - empathy & acceptance
Not sharing your personal problems with clients or repeating personal information clients have shared with you is...

30. Communication
Art of effectively sharing information between 2 or more people
Maintaining cleanliness & healthfulness every day
The inability to cope with a threat - real or imagined - to our well being - which results in a series of responses and adaptations by our minds & bodies; tension caused by a situation
How often should a client consultation be done before a service:

31. Team work
That which propels you to do something is...
Daily maintance of cleanliness by practicing good sanitizing habits
You can help create a stress - free environment by focusing on...
Range from 15-30%

32. Yourself
Care taken by the individual to preserve health
Calories
Skills - such as active listening - that help you share feelings - thoughts - and information with others
The best way to understand others is to begin with a firm understanding of

33. Stress
Characteristics - such as size of the container - aroma or specific ingredients
The inability to cope with a threat - real or imagined - to our well being - which results in a series of responses and adaptations by our minds & bodies; tension caused by a situation
Measure of heat units; measures food energy for the body
Being tactful means being straightfoward but not too...

34. Take deep breaths
Ability to understand people
An effective way to stay calm when under stress
As an esthetician you are percieved as a kind of caregivers so it is important to?
The science that deals with healthful living

35. Ergonomics
We have satisfied when we feel self-love & acceptance
The science of how a workplace can best be designed for comfort - safety - efficiency & productivity
Daily maintance of cleanliness by practicing good sanitizing habits
Impression projected by a person engaged in any profesion consisting of outward appearance & conduct exhibited in the work place

36. Offer to remedy the situation
The best way to understand others is to begin with a firm understanding of
Moral principles we live and work by
Principles of good character
Best method when dealing with difficult clients is to agree with them and

37. Proteins
Range from 15-30%
Principles of good character - proper conduct & moral judgement - expressed through personality - human relations & professional image
Chains of amino acid molecules used in all cell functions & body growth
We have satisfied when we feel self-love & acceptance

38. Professional image
As an esthetician - consist of outward appearance & conduct
Skills - such as active listening - that help you share feelings - thoughts - and information with others
Impression projected by a person engaged in any profesion consisting of outward appearance & conduct exhibited in the work place
Maintaining healthy teeth & keeping breath sweet

39. Human relations
A well developed attitude
Ability to understand people
Being tactful means being straightfoward but not too...
Maintaining healthy teeth & keeping breath sweet

40. Ergonomics
Best method when dealing with difficult clients is to agree with them and
Your attitude is a reflection of?
Engineering science that studies the relation between workers & their environment
Impression projected by a person engaged in any profesion consisting of outward appearance & conduct exhibited in the work place

41. Ethics
As an esthetician - consist of outward appearance & conduct
Engineering science that studies the relation between workers & their environment
Principles of good character
The inability to cope with a threat - real or imagined - to our well being - which results in a series of responses and adaptations by our minds & bodies; tension caused by a situation

42. Proffesional image
As an esthetician spending a great deal of time on your feet - proper foot care
Impression projected by a person engaged in any profesion consisting of outward appearance & conduct exhibited in the work place
Good - nutritious food has many effects
A fundamental factor in human relations has to do with how ______ we are feeling:

43. Carpal Tunnel Syndrome
If we understand the needs and motives of others - we are better able to?
The science that deals with healthful living
A condition that numbs and weakens the hands & can eventually affect the ability to work
Listening to a client & then repeating in your own words what you think the client is telling you

44. Achieving balance
Golden rules of human relations teach that every action brings about a reaction
The key to a happy and productive life.
Art of effectively sharing information between 2 or more people
Listening to a client & then repeating in your own words what you think the client is telling you

45. Express emotions appropriately
Maintaining healthy teeth & keeping breath sweet
Emotional stability allows us to?
A condition that numbs and weakens the hands & can eventually affect the ability to work
If we understand the needs and motives of others - we are better able to?

46. What should you do if a client has an infection?
The inability to cope with a threat - real or imagined - to our well being - which results in a series of responses and adaptations by our minds & bodies; tension caused by a situation
Range from 15-30%
Decline service
Golden rules of human relations teach that every action brings about a reaction

47. Renew yourself with relaxation
In order to feel refreshed and eager to face the workda
Holding your shoulders level & relaxed
Good - nutritious food has many effects
Interested in other people - responsive to the feelings of other people and responsive to the opinions of other people

48. Energy in food is measured by...
Best method when dealing with difficult clients is to agree with them and
Calories
Likely to cause strong disagreement
Listening to a client & then repeating in your own words what you think the client is telling you

49. When you meet a new client for the first time - you should...
Being tactful means being straightfoward but not too...
Smile - shake hands firmly and direct eye contact and introduce yourself
Skills - such as active listening - that help you share feelings - thoughts - and information with others
As an esthetician spending a great deal of time on your feet - proper foot care

50. Every time
The inability to cope with a threat - real or imagined - to our well being - which results in a series of responses and adaptations by our minds & bodies; tension caused by a situation
The science that deals with healthful living
Being fully attentive to what the other person is saying
How often should a client consultation be done before a service:

Test your basic knowledge |

Guest Services And Personal Grooming In The Beauty Industry

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