Test your basic knowledge |

Guest Services And Personal Grooming In The Beauty Industry

Subjects : business-skills, industries

Instructions:

Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can study here.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.

1. Proffesional image
Impression projected by a person engaged in any profesion consisting of outward appearance & conduct exhibited in the work place
Your attitude is a reflection of?
Smile - shake hands firmly and direct eye contact and introduce yourself
In order to feel refreshed and eager to face the workda

2. Controversial
Maintaining cleanliness & healthfulness every day
The key to a happy and productive life.
Likely to cause strong disagreement
The best way to understand others is to begin with a firm understanding of

3. Ergonomics
Being fully attentive to what the other person is saying
Art of effectively sharing information between 2 or more people
Engineering science that studies the relation between workers & their environment
Establishing a routine for sleep - meals - & other daily requirements

4. Critical
Likely to cause strong disagreement
Being tactful means being straightfoward but not too...
The best way to understand others is to begin with a firm understanding of
A condition that numbs and weakens the hands & can eventually affect the ability to work

5. Oral Hygiene
If we understand the needs and motives of others - we are better able to?
The inability to cope with a threat - real or imagined - to our well being - which results in a series of responses and adaptations by our minds & bodies; tension caused by a situation
Maintaining healthy teeth & keeping breath sweet
Interested in other people - responsive to the feelings of other people and responsive to the opinions of other people

6. Ethics
Impression projected by a person engaged in any profesion consisting of outward appearance & conduct exhibited in the work place
Material safety data sheet
Principles of good character
Words - voice inflections & facial expresions

7. Attributes
Calories
Qualities
As an esthetician - consist of outward appearance & conduct
Emotional stability allows us to?

8. When you meet a new client for the first time - you should...
Smile - shake hands firmly and direct eye contact and introduce yourself
Art of effectively sharing information between 2 or more people
Emotional stability allows us to?
A condition that numbs and weakens the hands & can eventually affect the ability to work

9. Calories
Engineering science that studies the relation between workers & their environment
Measure of heat units; measures food energy for the body
Combination of understanding - empathy & acceptance
As an esthetician you are percieved as a kind of caregivers so it is important to?

10. Motivation
That which propels you to do something is...
Maintaining healthy teeth & keeping breath sweet
Being fully attentive to what the other person is saying
A fundamental factor in human relations has to do with how ______ we are feeling:

11. RDA
Range from 15-30%
Recommended dietary allowances; the recommended nutrient intake required to meet the known nutrient needs of the healthy individual
Establishing a routine for sleep - meals - & other daily requirements
Combination of understanding - empathy & acceptance

12. Secure
A fundamental factor in human relations has to do with how ______ we are feeling:
Interested in other people - responsive to the feelings of other people and responsive to the opinions of other people
As an esthetician spending a great deal of time on your feet - proper foot care
Being tactful means being straightfoward but not too...

13. Carbohydrates
Compounds that breakdown the basic chemical sugars & supply energy for the body - 45 to 65% of all calories
Moral principles we live and work by
Steps taken by the government to preserve health
The key to a happy and productive life.

14. Team work
Being fully attentive to what the other person is saying
You can help create a stress - free environment by focusing on...
Qualities
The science of how a workplace can best be designed for comfort - safety - efficiency & productivity

15. Communication
Good - nutritious food has many effects
Ability to understand people
Art of effectively sharing information between 2 or more people
You can help create a stress - free environment by focusing on...

16. Ergonomics
A fundamental factor in human relations has to do with how ______ we are feeling:
Being fully attentive to what the other person is saying
Principles of good character - proper conduct & moral judgement - expressed through personality - human relations & professional image
The science of how a workplace can best be designed for comfort - safety - efficiency & productivity

17. What you believe and think
That which propels you to do something is...
Ability to understand people
Your attitude is a reflection of?
Decline service

18. Act professionally
Maintaining cleanliness & healthfulness every day
If we understand the needs and motives of others - we are better able to?
Not sharing your personal problems with clients or repeating personal information clients have shared with you is...
Best method when dealing with difficult clients is to agree with them and

19. Achieving balance
Material safety data sheet
Art of effectively sharing information between 2 or more people
Chains of amino acid molecules used in all cell functions & body growth
The key to a happy and productive life.

20. Stress
The inability to cope with a threat - real or imagined - to our well being - which results in a series of responses and adaptations by our minds & bodies; tension caused by a situation
Maintaining cleanliness & healthfulness every day
Care taken by the individual to preserve health
Smile - shake hands firmly and direct eye contact and introduce yourself

21. Gather some basic information about the client
A fundamental factor in human relations has to do with how ______ we are feeling:
Moral principles we live and work by
If we understand the needs and motives of others - we are better able to?
Primary purpose of the consultation form

22. Sanitation
The science that deals with healthful living
Chains of amino acid molecules used in all cell functions & body growth
Combination of understanding - empathy & acceptance
Another name for public hygiene

23. Take deep breaths
You can help create a stress - free environment by focusing on...
An effective way to stay calm when under stress
Smile - shake hands firmly and direct eye contact and introduce yourself
We have satisfied when we feel self-love & acceptance

24. Proper functioning of organs
You can help create a stress - free environment by focusing on...
Physical exercise has many positive effects on our bodie.
Range from 15-30%
The inability to cope with a threat - real or imagined - to our well being - which results in a series of responses and adaptations by our minds & bodies; tension caused by a situation

25. What should you do if a client has an infection?
Maintaining healthy teeth & keeping breath sweet
Decline service
Recommended dietary allowances; the recommended nutrient intake required to meet the known nutrient needs of the healthy individual
Combination of understanding - empathy & acceptance

26. You can communicate through...
Building self-esteem is important
Range from 15-30%
Daily maintance of cleanliness by practicing good sanitizing habits
Words - voice inflections & facial expresions

27. Sensitivity
Combination of understanding - empathy & acceptance
How often should a client consultation be done before a service:
You can help create a stress - free environment by focusing on...
Smile - shake hands firmly and direct eye contact and introduce yourself

28. Yourself
The best way to understand others is to begin with a firm understanding of
Best method when dealing with difficult clients is to agree with them and
Physical exercise has many positive effects on our bodie.
In order to feel refreshed and eager to face the workda

29. Rebooking
Establishing a routine for sleep - meals - & other daily requirements
Characteristics - such as size of the container - aroma or specific ingredients
Maintaining healthy teeth & keeping breath sweet
Asking a cient to make a future appointment before leaving the skin care center

30. Protein requirements
Skills - such as active listening - that help you share feelings - thoughts - and information with others
The key to a happy and productive life.
Building self-esteem is important
Range from 15-30%

31. Having values & goals
Material safety data sheet
A well developed attitude
Building self-esteem is important
Principles of good character - proper conduct & moral judgement - expressed through personality - human relations & professional image

32. Proteins
Chains of amino acid molecules used in all cell functions & body growth
Golden rules of human relations teach that every action brings about a reaction
A fundamental factor in human relations has to do with how ______ we are feeling:
Emotional stability allows us to?

33. Good posture
Principles of good character
Holding your shoulders level & relaxed
Compounds that breakdown the basic chemical sugars & supply energy for the body - 45 to 65% of all calories
Measure of heat units; measures food energy for the body

34. Professional image
Principles of good character
As an esthetician - consist of outward appearance & conduct
Smile - shake hands firmly and direct eye contact and introduce yourself
In order to feel refreshed and eager to face the workda

35. Energy in food is measured by...
Material safety data sheet
The key to a happy and productive life.
Calories
Physical exercise has many positive effects on our bodie.

36. Discretion
Holding your shoulders level & relaxed
If we understand the needs and motives of others - we are better able to?
Not sharing your personal problems with clients or repeating personal information clients have shared with you is...
The science of how a workplace can best be designed for comfort - safety - efficiency & productivity

37. When you are receptive - you are...
Interested in other people - responsive to the feelings of other people and responsive to the opinions of other people
Combination of understanding - empathy & acceptance
Impression projected by a person engaged in any profesion consisting of outward appearance & conduct exhibited in the work place
Building self-esteem is important

38. MSDS stands for...
Compounds that breakdown the basic chemical sugars & supply energy for the body - 45 to 65% of all calories
Material safety data sheet
If we understand the needs and motives of others - we are better able to?
Maintaining cleanliness & healthfulness every day

39. Communication Skills
Material safety data sheet
Skills - such as active listening - that help you share feelings - thoughts - and information with others
As an esthetician spending a great deal of time on your feet - proper foot care
Not sharing your personal problems with clients or repeating personal information clients have shared with you is...

40. Is vital to succcess
Ability to understand people
Building self-esteem is important
Being tactful means being straightfoward but not too...
That which propels you to do something is...

41. Carpal Tunnel Syndrome
Combination of understanding - empathy & acceptance
A condition that numbs and weakens the hands & can eventually affect the ability to work
Listening to a client & then repeating in your own words what you think the client is telling you
Good - nutritious food has many effects

42. Personal hygiene
Calories
Measure of heat units; measures food energy for the body
Likely to cause strong disagreement
Daily maintance of cleanliness by practicing good sanitizing habits

43. Human relations
Ability to understand people
Compounds that breakdown the basic chemical sugars & supply energy for the body - 45 to 65% of all calories
Steps taken by the government to preserve health
Interested in other people - responsive to the feelings of other people and responsive to the opinions of other people

44. Personal hygiene
Maintaining healthy teeth & keeping breath sweet
Maintaining cleanliness & healthfulness every day
The key to a happy and productive life.
Skills - such as active listening - that help you share feelings - thoughts - and information with others

45. Offer to remedy the situation
The best way to understand others is to begin with a firm understanding of
Calories
Moral principles we live and work by
Best method when dealing with difficult clients is to agree with them and

46. Preventing a variety of illnesses
Most effective form of advertising
Principles of good character - proper conduct & moral judgement - expressed through personality - human relations & professional image
Good - nutritious food has many effects
Range from 15-30%

47. Ethics
Being tactful means being straightfoward but not too...
Steps taken by the government to preserve health
Moral principles we live and work by
You can help create a stress - free environment by focusing on...

48. Express emotions appropriately
Daily maintance of cleanliness by practicing good sanitizing habits
Principles of good character - proper conduct & moral judgement - expressed through personality - human relations & professional image
In order to feel refreshed and eager to face the workda
Emotional stability allows us to?

49. Helpful in reducing stress
Being fully attentive to what the other person is saying
Establishing a routine for sleep - meals - & other daily requirements
Not likely to cause strong disagreement
Combination of understanding - empathy & acceptance

50. Reflective listening
Listening to a client & then repeating in your own words what you think the client is telling you
Decline service
Holding your shoulders level & relaxed
Impression projected by a person engaged in any profesion consisting of outward appearance & conduct exhibited in the work place