Test your basic knowledge |

Guest Services And Personal Grooming In The Beauty Industry

Subjects : business-skills, industries

Instructions:

Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can study here.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.

1. Ergonomics
Best method when dealing with difficult clients is to agree with them and
Words - voice inflections & facial expresions
Care taken by the individual to preserve health
Engineering science that studies the relation between workers & their environment

2. You can communicate through...
Words - voice inflections & facial expresions
Decline service
Steps taken by the government to preserve health
Characteristics - such as size of the container - aroma or specific ingredients

3. Word of mouth
Combination of understanding - empathy & acceptance
Most effective form of advertising
Another name for public hygiene
Physical exercise has many positive effects on our bodie.

4. Personal hygiene
Good - nutritious food has many effects
Maintaining cleanliness & healthfulness every day
The science of how a workplace can best be designed for comfort - safety - efficiency & productivity
Building self-esteem is important

5. Communication
Likely to cause strong disagreement
Art of effectively sharing information between 2 or more people
Interested in other people - responsive to the feelings of other people and responsive to the opinions of other people
Impression projected by a person engaged in any profesion consisting of outward appearance & conduct exhibited in the work place

6. Proper functioning of organs
Physical exercise has many positive effects on our bodie.
Building self-esteem is important
The science that deals with healthful living
In order to feel refreshed and eager to face the workda

7. Professional image
Compounds that breakdown the basic chemical sugars & supply energy for the body - 45 to 65% of all calories
Golden rules of human relations teach that every action brings about a reaction
Calories
As an esthetician - consist of outward appearance & conduct

8. Communication Skills
Art of effectively sharing information between 2 or more people
You can help create a stress - free environment by focusing on...
Qualities
Skills - such as active listening - that help you share feelings - thoughts - and information with others

9. When you meet a new client for the first time - you should...
Listening to a client & then repeating in your own words what you think the client is telling you
Moral principles we live and work by
Physical exercise has many positive effects on our bodie.
Smile - shake hands firmly and direct eye contact and introduce yourself

10. Ethics
Principles of good character
Best method when dealing with difficult clients is to agree with them and
A condition that numbs and weakens the hands & can eventually affect the ability to work
Steps taken by the government to preserve health

11. Rebooking
Measure of heat units; measures food energy for the body
Asking a cient to make a future appointment before leaving the skin care center
A fundamental factor in human relations has to do with how ______ we are feeling:
Combination of understanding - empathy & acceptance

12. Maintain good posture
Impression projected by a person engaged in any profesion consisting of outward appearance & conduct exhibited in the work place
The science that deals with healthful living
Range from 15-30%
As an esthetician spending a great deal of time on your feet - proper foot care

13. Being a good listener
Good - nutritious food has many effects
The key to a happy and productive life.
Chains of amino acid molecules used in all cell functions & body growth
Being fully attentive to what the other person is saying

14. Public Hygiene
Best method when dealing with difficult clients is to agree with them and
The science of how a workplace can best be designed for comfort - safety - efficiency & productivity
Steps taken by the government to preserve health
If we understand the needs and motives of others - we are better able to?

15. Personal hygiene
Listening to a client & then repeating in your own words what you think the client is telling you
Daily maintance of cleanliness by practicing good sanitizing habits
Range from 15-30%
Care taken by the individual to preserve health

16. Carbohydrates
Being fully attentive to what the other person is saying
You can help create a stress - free environment by focusing on...
The science of how a workplace can best be designed for comfort - safety - efficiency & productivity
Compounds that breakdown the basic chemical sugars & supply energy for the body - 45 to 65% of all calories

17. Sanitation
Good - nutritious food has many effects
Another name for public hygiene
A well developed attitude
Physical exercise has many positive effects on our bodie.

18. Secure
Asking a cient to make a future appointment before leaving the skin care center
A well developed attitude
In order to feel refreshed and eager to face the workda
A fundamental factor in human relations has to do with how ______ we are feeling:

19. When you are receptive - you are...
Golden rules of human relations teach that every action brings about a reaction
Interested in other people - responsive to the feelings of other people and responsive to the opinions of other people
Recommended dietary allowances; the recommended nutrient intake required to meet the known nutrient needs of the healthy individual
Engineering science that studies the relation between workers & their environment

20. Yourself
Likely to cause strong disagreement
The best way to understand others is to begin with a firm understanding of
Holding your shoulders level & relaxed
That which propels you to do something is...

21. What you believe and think
Compounds that breakdown the basic chemical sugars & supply energy for the body - 45 to 65% of all calories
Your attitude is a reflection of?
Emotional stability allows us to?
Another name for public hygiene

22. Preventing a variety of illnesses
Most effective form of advertising
Being tactful means being straightfoward but not too...
Good - nutritious food has many effects
If we understand the needs and motives of others - we are better able to?

23. Express emotions appropriately
Physical exercise has many positive effects on our bodie.
Moral principles we live and work by
Likely to cause strong disagreement
Emotional stability allows us to?

24. MSDS stands for...
Material safety data sheet
Calories
The best way to understand others is to begin with a firm understanding of
Range from 15-30%

25. RDA
Primary purpose of the consultation form
Being tactful means being straightfoward but not too...
Recommended dietary allowances; the recommended nutrient intake required to meet the known nutrient needs of the healthy individual
Material safety data sheet

26. Is vital to succcess
Primary purpose of the consultation form
Recommended dietary allowances; the recommended nutrient intake required to meet the known nutrient needs of the healthy individual
Building self-esteem is important
Ability to understand people

27. Reflective listening
Listening to a client & then repeating in your own words what you think the client is telling you
Decline service
That which propels you to do something is...
Chains of amino acid molecules used in all cell functions & body growth

28. Achieving balance
Material safety data sheet
Your attitude is a reflection of?
The key to a happy and productive life.
Emotional stability allows us to?

29. Energy in food is measured by...
An effective way to stay calm when under stress
Not likely to cause strong disagreement
Range from 15-30%
Calories

30. Ethics
The best way to understand others is to begin with a firm understanding of
In order to feel refreshed and eager to face the workda
Words - voice inflections & facial expresions
Principles of good character - proper conduct & moral judgement - expressed through personality - human relations & professional image

31. Proteins
Not likely to cause strong disagreement
Chains of amino acid molecules used in all cell functions & body growth
Establishing a routine for sleep - meals - & other daily requirements
Engineering science that studies the relation between workers & their environment

32. Motivation
Moral principles we live and work by
That which propels you to do something is...
Impression projected by a person engaged in any profesion consisting of outward appearance & conduct exhibited in the work place
Engineering science that studies the relation between workers & their environment

33. Sensitivity
Maintaining healthy teeth & keeping breath sweet
Combination of understanding - empathy & acceptance
Words - voice inflections & facial expresions
Asking a cient to make a future appointment before leaving the skin care center

34. What should you do if a client has an infection?
Establishing a routine for sleep - meals - & other daily requirements
Decline service
A fundamental factor in human relations has to do with how ______ we are feeling:
Maintaining cleanliness & healthfulness every day

35. Protein requirements
Good - nutritious food has many effects
Range from 15-30%
Principles of good character - proper conduct & moral judgement - expressed through personality - human relations & professional image
Not likely to cause strong disagreement

36. Ethics
Emotional stability allows us to?
Material safety data sheet
Moral principles we live and work by
Good - nutritious food has many effects

37. Human relations
Ability to understand people
Art of effectively sharing information between 2 or more people
Recommended dietary allowances; the recommended nutrient intake required to meet the known nutrient needs of the healthy individual
Smile - shake hands firmly and direct eye contact and introduce yourself

38. Every time
Skills - such as active listening - that help you share feelings - thoughts - and information with others
Recommended dietary allowances; the recommended nutrient intake required to meet the known nutrient needs of the healthy individual
How often should a client consultation be done before a service:
Another name for public hygiene

39. Critical
How often should a client consultation be done before a service:
Primary purpose of the consultation form
Being tactful means being straightfoward but not too...
Likely to cause strong disagreement

40. Take care of yourself
An effective way to stay calm when under stress
As an esthetician you are percieved as a kind of caregivers so it is important to?
Building self-esteem is important
Calories

41. Carpal Tunnel Syndrome
Most effective form of advertising
Not sharing your personal problems with clients or repeating personal information clients have shared with you is...
A condition that numbs and weakens the hands & can eventually affect the ability to work
A fundamental factor in human relations has to do with how ______ we are feeling:

42. Product feature
Listening to a client & then repeating in your own words what you think the client is telling you
Characteristics - such as size of the container - aroma or specific ingredients
Care taken by the individual to preserve health
Physical exercise has many positive effects on our bodie.

43. Stress
You can help create a stress - free environment by focusing on...
The key to a happy and productive life.
The inability to cope with a threat - real or imagined - to our well being - which results in a series of responses and adaptations by our minds & bodies; tension caused by a situation
A condition that numbs and weakens the hands & can eventually affect the ability to work

44. Good posture
Maintaining healthy teeth & keeping breath sweet
Holding your shoulders level & relaxed
We have satisfied when we feel self-love & acceptance
Range from 15-30%

45. Attributes
Engineering science that studies the relation between workers & their environment
Material safety data sheet
Qualities
As an esthetician - consist of outward appearance & conduct

46. Everything we do (good or bad) elicits a response from others
Measure of heat units; measures food energy for the body
Principles of good character
Establishing a routine for sleep - meals - & other daily requirements
Golden rules of human relations teach that every action brings about a reaction

47. Controversial
The best way to understand others is to begin with a firm understanding of
Likely to cause strong disagreement
That which propels you to do something is...
Skills - such as active listening - that help you share feelings - thoughts - and information with others

48. Renew yourself with relaxation
Qualities
Building self-esteem is important
In order to feel refreshed and eager to face the workda
If we understand the needs and motives of others - we are better able to?

49. Act professionally
If we understand the needs and motives of others - we are better able to?
Good - nutritious food has many effects
You can help create a stress - free environment by focusing on...
Establishing a routine for sleep - meals - & other daily requirements

50. Hygiene
Steps taken by the government to preserve health
Qualities
The science that deals with healthful living
Recommended dietary allowances; the recommended nutrient intake required to meet the known nutrient needs of the healthy individual