Test your basic knowledge |

Guest Services And Personal Grooming In The Beauty Industry

Subjects : business-skills, industries

Instructions:

Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can study here.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.

1. Team work
As an esthetician - consist of outward appearance & conduct
You can help create a stress - free environment by focusing on...
Calories
Combination of understanding - empathy & acceptance

2. Express emotions appropriately
An effective way to stay calm when under stress
How often should a client consultation be done before a service:
Emotional stability allows us to?
Maintaining cleanliness & healthfulness every day

3. When you are receptive - you are...
Art of effectively sharing information between 2 or more people
Best method when dealing with difficult clients is to agree with them and
Interested in other people - responsive to the feelings of other people and responsive to the opinions of other people
Care taken by the individual to preserve health

4. Everything we do (good or bad) elicits a response from others
Not likely to cause strong disagreement
Golden rules of human relations teach that every action brings about a reaction
Principles of good character
Art of effectively sharing information between 2 or more people

5. Is vital to succcess
Principles of good character
Engineering science that studies the relation between workers & their environment
Building self-esteem is important
Material safety data sheet

6. Ergonomics
Skills - such as active listening - that help you share feelings - thoughts - and information with others
Words - voice inflections & facial expresions
As an esthetician - consist of outward appearance & conduct
Engineering science that studies the relation between workers & their environment

7. Attributes
Likely to cause strong disagreement
Qualities
If we understand the needs and motives of others - we are better able to?
Chains of amino acid molecules used in all cell functions & body growth

8. Hygiene
Chains of amino acid molecules used in all cell functions & body growth
The science that deals with healthful living
Maintaining cleanliness & healthfulness every day
Daily maintance of cleanliness by practicing good sanitizing habits

9. Oral Hygiene
Building self-esteem is important
Maintaining healthy teeth & keeping breath sweet
Golden rules of human relations teach that every action brings about a reaction
The key to a happy and productive life.

10. Gather some basic information about the client
Holding your shoulders level & relaxed
The key to a happy and productive life.
Primary purpose of the consultation form
Maintaining cleanliness & healthfulness every day

11. Ethics
Your attitude is a reflection of?
Principles of good character - proper conduct & moral judgement - expressed through personality - human relations & professional image
The inability to cope with a threat - real or imagined - to our well being - which results in a series of responses and adaptations by our minds & bodies; tension caused by a situation
As an esthetician - consist of outward appearance & conduct

12. Non-controversial
Range from 15-30%
Best method when dealing with difficult clients is to agree with them and
That which propels you to do something is...
Not likely to cause strong disagreement

13. Protein requirements
Physical exercise has many positive effects on our bodie.
Range from 15-30%
Art of effectively sharing information between 2 or more people
Listening to a client & then repeating in your own words what you think the client is telling you

14. RDA
Recommended dietary allowances; the recommended nutrient intake required to meet the known nutrient needs of the healthy individual
Measure of heat units; measures food energy for the body
Material safety data sheet
Characteristics - such as size of the container - aroma or specific ingredients

15. Ethics
Principles of good character
A fundamental factor in human relations has to do with how ______ we are feeling:
In order to feel refreshed and eager to face the workda
You can help create a stress - free environment by focusing on...

16. Proteins
Maintaining healthy teeth & keeping breath sweet
Chains of amino acid molecules used in all cell functions & body growth
The key to a happy and productive life.
We have satisfied when we feel self-love & acceptance

17. Personal Hygiene
As an esthetician spending a great deal of time on your feet - proper foot care
Most effective form of advertising
Principles of good character - proper conduct & moral judgement - expressed through personality - human relations & professional image
Care taken by the individual to preserve health

18. Word of mouth
Art of effectively sharing information between 2 or more people
Qualities
A fundamental factor in human relations has to do with how ______ we are feeling:
Most effective form of advertising

19. Human relations
Ability to understand people
A condition that numbs and weakens the hands & can eventually affect the ability to work
Principles of good character - proper conduct & moral judgement - expressed through personality - human relations & professional image
Building self-esteem is important

20. Rebooking
The science that deals with healthful living
Asking a cient to make a future appointment before leaving the skin care center
Daily maintance of cleanliness by practicing good sanitizing habits
In order to feel refreshed and eager to face the workda

21. Carbohydrates
The inability to cope with a threat - real or imagined - to our well being - which results in a series of responses and adaptations by our minds & bodies; tension caused by a situation
Compounds that breakdown the basic chemical sugars & supply energy for the body - 45 to 65% of all calories
Maintaining cleanliness & healthfulness every day
Not likely to cause strong disagreement

22. Offer to remedy the situation
Care taken by the individual to preserve health
The best way to understand others is to begin with a firm understanding of
Steps taken by the government to preserve health
Best method when dealing with difficult clients is to agree with them and

23. Preventing a variety of illnesses
Good - nutritious food has many effects
Interested in other people - responsive to the feelings of other people and responsive to the opinions of other people
The inability to cope with a threat - real or imagined - to our well being - which results in a series of responses and adaptations by our minds & bodies; tension caused by a situation
Compounds that breakdown the basic chemical sugars & supply energy for the body - 45 to 65% of all calories

24. Maintain good posture
Maintaining healthy teeth & keeping breath sweet
As an esthetician spending a great deal of time on your feet - proper foot care
Engineering science that studies the relation between workers & their environment
Building self-esteem is important

25. Personal hygiene
Engineering science that studies the relation between workers & their environment
Another name for public hygiene
Maintaining healthy teeth & keeping breath sweet
Daily maintance of cleanliness by practicing good sanitizing habits

26. You can communicate through...
The science that deals with healthful living
Words - voice inflections & facial expresions
Not sharing your personal problems with clients or repeating personal information clients have shared with you is...
Interested in other people - responsive to the feelings of other people and responsive to the opinions of other people

27. Product feature
Steps taken by the government to preserve health
The inability to cope with a threat - real or imagined - to our well being - which results in a series of responses and adaptations by our minds & bodies; tension caused by a situation
Principles of good character - proper conduct & moral judgement - expressed through personality - human relations & professional image
Characteristics - such as size of the container - aroma or specific ingredients

28. Good posture
A fundamental factor in human relations has to do with how ______ we are feeling:
In order to feel refreshed and eager to face the workda
Daily maintance of cleanliness by practicing good sanitizing habits
Holding your shoulders level & relaxed

29. Motivation
As an esthetician spending a great deal of time on your feet - proper foot care
Establishing a routine for sleep - meals - & other daily requirements
That which propels you to do something is...
Range from 15-30%

30. Stress
Not sharing your personal problems with clients or repeating personal information clients have shared with you is...
A fundamental factor in human relations has to do with how ______ we are feeling:
The inability to cope with a threat - real or imagined - to our well being - which results in a series of responses and adaptations by our minds & bodies; tension caused by a situation
Calories

31. What you believe and think
Your attitude is a reflection of?
Golden rules of human relations teach that every action brings about a reaction
Good - nutritious food has many effects
Ability to understand people

32. Take care of yourself
Range from 15-30%
As an esthetician you are percieved as a kind of caregivers so it is important to?
As an esthetician - consist of outward appearance & conduct
Most effective form of advertising

33. Proper functioning of organs
Material safety data sheet
Physical exercise has many positive effects on our bodie.
We have satisfied when we feel self-love & acceptance
The inability to cope with a threat - real or imagined - to our well being - which results in a series of responses and adaptations by our minds & bodies; tension caused by a situation

34. Having values & goals
As an esthetician you are percieved as a kind of caregivers so it is important to?
Steps taken by the government to preserve health
You can help create a stress - free environment by focusing on...
A well developed attitude

35. Ergonomics
Primary purpose of the consultation form
The science of how a workplace can best be designed for comfort - safety - efficiency & productivity
Not likely to cause strong disagreement
An effective way to stay calm when under stress

36. Ethics
Moral principles we live and work by
Combination of understanding - empathy & acceptance
Your attitude is a reflection of?
Engineering science that studies the relation between workers & their environment

37. Emotional needs
Building self-esteem is important
We have satisfied when we feel self-love & acceptance
Recommended dietary allowances; the recommended nutrient intake required to meet the known nutrient needs of the healthy individual
As an esthetician you are percieved as a kind of caregivers so it is important to?

38. Every time
An effective way to stay calm when under stress
Asking a cient to make a future appointment before leaving the skin care center
How often should a client consultation be done before a service:
A well developed attitude

39. Renew yourself with relaxation
Compounds that breakdown the basic chemical sugars & supply energy for the body - 45 to 65% of all calories
Golden rules of human relations teach that every action brings about a reaction
In order to feel refreshed and eager to face the workda
Establishing a routine for sleep - meals - & other daily requirements

40. Discretion
Steps taken by the government to preserve health
That which propels you to do something is...
Recommended dietary allowances; the recommended nutrient intake required to meet the known nutrient needs of the healthy individual
Not sharing your personal problems with clients or repeating personal information clients have shared with you is...

41. Communication
You can help create a stress - free environment by focusing on...
The science that deals with healthful living
Art of effectively sharing information between 2 or more people
In order to feel refreshed and eager to face the workda

42. Helpful in reducing stress
We have satisfied when we feel self-love & acceptance
Smile - shake hands firmly and direct eye contact and introduce yourself
Range from 15-30%
Establishing a routine for sleep - meals - & other daily requirements

43. Public Hygiene
A condition that numbs and weakens the hands & can eventually affect the ability to work
Steps taken by the government to preserve health
Characteristics - such as size of the container - aroma or specific ingredients
Not likely to cause strong disagreement

44. Yourself
Calories
Combination of understanding - empathy & acceptance
The inability to cope with a threat - real or imagined - to our well being - which results in a series of responses and adaptations by our minds & bodies; tension caused by a situation
The best way to understand others is to begin with a firm understanding of

45. Personal hygiene
Maintaining cleanliness & healthfulness every day
The best way to understand others is to begin with a firm understanding of
Smile - shake hands firmly and direct eye contact and introduce yourself
Primary purpose of the consultation form

46. Calories
Measure of heat units; measures food energy for the body
Asking a cient to make a future appointment before leaving the skin care center
Golden rules of human relations teach that every action brings about a reaction
Building self-esteem is important

47. Take deep breaths
Art of effectively sharing information between 2 or more people
An effective way to stay calm when under stress
Engineering science that studies the relation between workers & their environment
Range from 15-30%

48. What should you do if a client has an infection?
Decline service
Good - nutritious food has many effects
An effective way to stay calm when under stress
The key to a happy and productive life.

49. Secure
Being fully attentive to what the other person is saying
A fundamental factor in human relations has to do with how ______ we are feeling:
Daily maintance of cleanliness by practicing good sanitizing habits
Interested in other people - responsive to the feelings of other people and responsive to the opinions of other people

50. Sanitation
Care taken by the individual to preserve health
The best way to understand others is to begin with a firm understanding of
Best method when dealing with difficult clients is to agree with them and
Another name for public hygiene