Test your basic knowledge |

Guest Services And Personal Grooming In The Beauty Industry

Subjects : business-skills, industries

Instructions:

Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can study here.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.

1. Proper functioning of organs
Chains of amino acid molecules used in all cell functions & body growth
Physical exercise has many positive effects on our bodie.
Calories
Likely to cause strong disagreement

2. Every time
Steps taken by the government to preserve health
How often should a client consultation be done before a service:
Establishing a routine for sleep - meals - & other daily requirements
As an esthetician you are percieved as a kind of caregivers so it is important to?

3. Communication Skills
Interested in other people - responsive to the feelings of other people and responsive to the opinions of other people
Skills - such as active listening - that help you share feelings - thoughts - and information with others
Being tactful means being straightfoward but not too...
The science that deals with healthful living

4. Controversial
We have satisfied when we feel self-love & acceptance
Daily maintance of cleanliness by practicing good sanitizing habits
Likely to cause strong disagreement
Combination of understanding - empathy & acceptance

5. Good posture
Establishing a routine for sleep - meals - & other daily requirements
Building self-esteem is important
Golden rules of human relations teach that every action brings about a reaction
Holding your shoulders level & relaxed

6. Reflective listening
Qualities
Listening to a client & then repeating in your own words what you think the client is telling you
Measure of heat units; measures food energy for the body
Decline service

7. Communication
Art of effectively sharing information between 2 or more people
Emotional stability allows us to?
You can help create a stress - free environment by focusing on...
Another name for public hygiene

8. Carpal Tunnel Syndrome
Not sharing your personal problems with clients or repeating personal information clients have shared with you is...
The science of how a workplace can best be designed for comfort - safety - efficiency & productivity
A condition that numbs and weakens the hands & can eventually affect the ability to work
As an esthetician - consist of outward appearance & conduct

9. Take care of yourself
Principles of good character - proper conduct & moral judgement - expressed through personality - human relations & professional image
The science that deals with healthful living
As an esthetician you are percieved as a kind of caregivers so it is important to?
Listening to a client & then repeating in your own words what you think the client is telling you

10. Express emotions appropriately
Emotional stability allows us to?
The science of how a workplace can best be designed for comfort - safety - efficiency & productivity
Combination of understanding - empathy & acceptance
In order to feel refreshed and eager to face the workda

11. Act professionally
If we understand the needs and motives of others - we are better able to?
Principles of good character
Building self-esteem is important
Listening to a client & then repeating in your own words what you think the client is telling you

12. Personal hygiene
The inability to cope with a threat - real or imagined - to our well being - which results in a series of responses and adaptations by our minds & bodies; tension caused by a situation
Daily maintance of cleanliness by practicing good sanitizing habits
Being tactful means being straightfoward but not too...
The best way to understand others is to begin with a firm understanding of

13. Critical
Being tactful means being straightfoward but not too...
Your attitude is a reflection of?
Calories
Smile - shake hands firmly and direct eye contact and introduce yourself

14. Calories
You can help create a stress - free environment by focusing on...
Principles of good character - proper conduct & moral judgement - expressed through personality - human relations & professional image
Measure of heat units; measures food energy for the body
Best method when dealing with difficult clients is to agree with them and

15. Preventing a variety of illnesses
Not likely to cause strong disagreement
Holding your shoulders level & relaxed
Good - nutritious food has many effects
Golden rules of human relations teach that every action brings about a reaction

16. Public Hygiene
Qualities
Steps taken by the government to preserve health
Another name for public hygiene
Words - voice inflections & facial expresions

17. Stress
A well developed attitude
The key to a happy and productive life.
Decline service
The inability to cope with a threat - real or imagined - to our well being - which results in a series of responses and adaptations by our minds & bodies; tension caused by a situation

18. Team work
Your attitude is a reflection of?
Good - nutritious food has many effects
You can help create a stress - free environment by focusing on...
Emotional stability allows us to?

19. Sanitation
An effective way to stay calm when under stress
Golden rules of human relations teach that every action brings about a reaction
Another name for public hygiene
Combination of understanding - empathy & acceptance

20. When you are receptive - you are...
Being tactful means being straightfoward but not too...
As an esthetician - consist of outward appearance & conduct
Interested in other people - responsive to the feelings of other people and responsive to the opinions of other people
Measure of heat units; measures food energy for the body

21. Ergonomics
Calories
Physical exercise has many positive effects on our bodie.
As an esthetician you are percieved as a kind of caregivers so it is important to?
Engineering science that studies the relation between workers & their environment

22. What you believe and think
An effective way to stay calm when under stress
Your attitude is a reflection of?
Maintaining cleanliness & healthfulness every day
As an esthetician spending a great deal of time on your feet - proper foot care

23. Emotional needs
Daily maintance of cleanliness by practicing good sanitizing habits
We have satisfied when we feel self-love & acceptance
Good - nutritious food has many effects
Golden rules of human relations teach that every action brings about a reaction

24. Non-controversial
Primary purpose of the consultation form
The science of how a workplace can best be designed for comfort - safety - efficiency & productivity
Not likely to cause strong disagreement
Principles of good character - proper conduct & moral judgement - expressed through personality - human relations & professional image

25. Proteins
Range from 15-30%
Chains of amino acid molecules used in all cell functions & body growth
As an esthetician you are percieved as a kind of caregivers so it is important to?
A well developed attitude

26. Gather some basic information about the client
Being tactful means being straightfoward but not too...
Most effective form of advertising
Primary purpose of the consultation form
Maintaining healthy teeth & keeping breath sweet

27. Achieving balance
Daily maintance of cleanliness by practicing good sanitizing habits
The key to a happy and productive life.
Listening to a client & then repeating in your own words what you think the client is telling you
Principles of good character - proper conduct & moral judgement - expressed through personality - human relations & professional image

28. MSDS stands for...
Building self-esteem is important
Another name for public hygiene
Calories
Material safety data sheet

29. Secure
The science that deals with healthful living
A fundamental factor in human relations has to do with how ______ we are feeling:
An effective way to stay calm when under stress
As an esthetician you are percieved as a kind of caregivers so it is important to?

30. Human relations
Combination of understanding - empathy & acceptance
Ability to understand people
Establishing a routine for sleep - meals - & other daily requirements
You can help create a stress - free environment by focusing on...

31. Sensitivity
Measure of heat units; measures food energy for the body
Combination of understanding - empathy & acceptance
Your attitude is a reflection of?
Words - voice inflections & facial expresions

32. Ergonomics
You can help create a stress - free environment by focusing on...
The science of how a workplace can best be designed for comfort - safety - efficiency & productivity
Steps taken by the government to preserve health
Likely to cause strong disagreement

33. Personal hygiene
As an esthetician you are percieved as a kind of caregivers so it is important to?
Range from 15-30%
Maintaining cleanliness & healthfulness every day
As an esthetician spending a great deal of time on your feet - proper foot care

34. When you meet a new client for the first time - you should...
Impression projected by a person engaged in any profesion consisting of outward appearance & conduct exhibited in the work place
Smile - shake hands firmly and direct eye contact and introduce yourself
Building self-esteem is important
Combination of understanding - empathy & acceptance

35. Everything we do (good or bad) elicits a response from others
Golden rules of human relations teach that every action brings about a reaction
The science that deals with healthful living
Ability to understand people
Principles of good character

36. Motivation
The best way to understand others is to begin with a firm understanding of
Ability to understand people
As an esthetician you are percieved as a kind of caregivers so it is important to?
That which propels you to do something is...

37. Hygiene
Art of effectively sharing information between 2 or more people
If we understand the needs and motives of others - we are better able to?
The science that deals with healthful living
Best method when dealing with difficult clients is to agree with them and

38. You can communicate through...
Chains of amino acid molecules used in all cell functions & body growth
Recommended dietary allowances; the recommended nutrient intake required to meet the known nutrient needs of the healthy individual
Establishing a routine for sleep - meals - & other daily requirements
Words - voice inflections & facial expresions

39. Professional image
Maintaining healthy teeth & keeping breath sweet
Daily maintance of cleanliness by practicing good sanitizing habits
As an esthetician - consist of outward appearance & conduct
Best method when dealing with difficult clients is to agree with them and

40. Oral Hygiene
Maintaining healthy teeth & keeping breath sweet
Decline service
Principles of good character - proper conduct & moral judgement - expressed through personality - human relations & professional image
The best way to understand others is to begin with a firm understanding of

41. Offer to remedy the situation
Characteristics - such as size of the container - aroma or specific ingredients
Impression projected by a person engaged in any profesion consisting of outward appearance & conduct exhibited in the work place
In order to feel refreshed and eager to face the workda
Best method when dealing with difficult clients is to agree with them and

42. Take deep breaths
An effective way to stay calm when under stress
Moral principles we live and work by
Maintaining cleanliness & healthfulness every day
Listening to a client & then repeating in your own words what you think the client is telling you

43. Carbohydrates
Compounds that breakdown the basic chemical sugars & supply energy for the body - 45 to 65% of all calories
Measure of heat units; measures food energy for the body
The best way to understand others is to begin with a firm understanding of
Chains of amino acid molecules used in all cell functions & body growth

44. Rebooking
Asking a cient to make a future appointment before leaving the skin care center
Holding your shoulders level & relaxed
Range from 15-30%
If we understand the needs and motives of others - we are better able to?

45. Having values & goals
Building self-esteem is important
A well developed attitude
Combination of understanding - empathy & acceptance
Emotional stability allows us to?

46. Energy in food is measured by...
Calories
Establishing a routine for sleep - meals - & other daily requirements
That which propels you to do something is...
The key to a happy and productive life.

47. RDA
Recommended dietary allowances; the recommended nutrient intake required to meet the known nutrient needs of the healthy individual
You can help create a stress - free environment by focusing on...
Being tactful means being straightfoward but not too...
Principles of good character

48. Helpful in reducing stress
A fundamental factor in human relations has to do with how ______ we are feeling:
Establishing a routine for sleep - meals - & other daily requirements
Characteristics - such as size of the container - aroma or specific ingredients
You can help create a stress - free environment by focusing on...

49. Is vital to succcess
Most effective form of advertising
Good - nutritious food has many effects
Being fully attentive to what the other person is saying
Building self-esteem is important

50. What should you do if a client has an infection?
If we understand the needs and motives of others - we are better able to?
Being fully attentive to what the other person is saying
Holding your shoulders level & relaxed
Decline service