Test your basic knowledge |

Guest Services And Personal Grooming In The Beauty Industry

Subjects : business-skills, industries

Instructions:

Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can study here.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.

1. Emotional needs
Being tactful means being straightfoward but not too...
We have satisfied when we feel self-love & acceptance
The key to a happy and productive life.
Characteristics - such as size of the container - aroma or specific ingredients

2. What should you do if a client has an infection?
A well developed attitude
Decline service
A fundamental factor in human relations has to do with how ______ we are feeling:
How often should a client consultation be done before a service:

3. Public Hygiene
Steps taken by the government to preserve health
Principles of good character - proper conduct & moral judgement - expressed through personality - human relations & professional image
Establishing a routine for sleep - meals - & other daily requirements
Most effective form of advertising

4. Gather some basic information about the client
Primary purpose of the consultation form
We have satisfied when we feel self-love & acceptance
Golden rules of human relations teach that every action brings about a reaction
Another name for public hygiene

5. Ethics
An effective way to stay calm when under stress
Building self-esteem is important
Maintaining cleanliness & healthfulness every day
Principles of good character - proper conduct & moral judgement - expressed through personality - human relations & professional image

6. Personal hygiene
We have satisfied when we feel self-love & acceptance
Characteristics - such as size of the container - aroma or specific ingredients
Daily maintance of cleanliness by practicing good sanitizing habits
Not likely to cause strong disagreement

7. RDA
A fundamental factor in human relations has to do with how ______ we are feeling:
As an esthetician - consist of outward appearance & conduct
Recommended dietary allowances; the recommended nutrient intake required to meet the known nutrient needs of the healthy individual
If we understand the needs and motives of others - we are better able to?

8. Energy in food is measured by...
Qualities
As an esthetician you are percieved as a kind of caregivers so it is important to?
Compounds that breakdown the basic chemical sugars & supply energy for the body - 45 to 65% of all calories
Calories

9. Personal Hygiene
A condition that numbs and weakens the hands & can eventually affect the ability to work
Care taken by the individual to preserve health
Combination of understanding - empathy & acceptance
Another name for public hygiene

10. Professional image
As an esthetician - consist of outward appearance & conduct
Being fully attentive to what the other person is saying
In order to feel refreshed and eager to face the workda
Emotional stability allows us to?

11. Yourself
The best way to understand others is to begin with a firm understanding of
As an esthetician spending a great deal of time on your feet - proper foot care
A condition that numbs and weakens the hands & can eventually affect the ability to work
Decline service

12. Take care of yourself
Daily maintance of cleanliness by practicing good sanitizing habits
Qualities
As an esthetician you are percieved as a kind of caregivers so it is important to?
Moral principles we live and work by

13. Hygiene
The science that deals with healthful living
The inability to cope with a threat - real or imagined - to our well being - which results in a series of responses and adaptations by our minds & bodies; tension caused by a situation
Listening to a client & then repeating in your own words what you think the client is telling you
A condition that numbs and weakens the hands & can eventually affect the ability to work

14. Reflective listening
If we understand the needs and motives of others - we are better able to?
Listening to a client & then repeating in your own words what you think the client is telling you
Range from 15-30%
Care taken by the individual to preserve health

15. Secure
Recommended dietary allowances; the recommended nutrient intake required to meet the known nutrient needs of the healthy individual
A fundamental factor in human relations has to do with how ______ we are feeling:
Golden rules of human relations teach that every action brings about a reaction
Ability to understand people

16. Express emotions appropriately
Emotional stability allows us to?
Recommended dietary allowances; the recommended nutrient intake required to meet the known nutrient needs of the healthy individual
Not sharing your personal problems with clients or repeating personal information clients have shared with you is...
If we understand the needs and motives of others - we are better able to?

17. Communication Skills
Characteristics - such as size of the container - aroma or specific ingredients
Skills - such as active listening - that help you share feelings - thoughts - and information with others
Decline service
As an esthetician you are percieved as a kind of caregivers so it is important to?

18. When you are receptive - you are...
Care taken by the individual to preserve health
Interested in other people - responsive to the feelings of other people and responsive to the opinions of other people
As an esthetician - consist of outward appearance & conduct
A condition that numbs and weakens the hands & can eventually affect the ability to work

19. When you meet a new client for the first time - you should...
Listening to a client & then repeating in your own words what you think the client is telling you
As an esthetician you are percieved as a kind of caregivers so it is important to?
An effective way to stay calm when under stress
Smile - shake hands firmly and direct eye contact and introduce yourself

20. Ethics
Skills - such as active listening - that help you share feelings - thoughts - and information with others
Decline service
Principles of good character
Physical exercise has many positive effects on our bodie.

21. Proper functioning of organs
The key to a happy and productive life.
Physical exercise has many positive effects on our bodie.
Golden rules of human relations teach that every action brings about a reaction
A condition that numbs and weakens the hands & can eventually affect the ability to work

22. Discretion
Not sharing your personal problems with clients or repeating personal information clients have shared with you is...
Measure of heat units; measures food energy for the body
The best way to understand others is to begin with a firm understanding of
A well developed attitude

23. Ethics
Being fully attentive to what the other person is saying
Moral principles we live and work by
Another name for public hygiene
Interested in other people - responsive to the feelings of other people and responsive to the opinions of other people

24. Take deep breaths
Words - voice inflections & facial expresions
Qualities
An effective way to stay calm when under stress
If we understand the needs and motives of others - we are better able to?

25. Maintain good posture
As an esthetician spending a great deal of time on your feet - proper foot care
Likely to cause strong disagreement
The key to a happy and productive life.
Primary purpose of the consultation form

26. Proteins
Chains of amino acid molecules used in all cell functions & body growth
In order to feel refreshed and eager to face the workda
Smile - shake hands firmly and direct eye contact and introduce yourself
Golden rules of human relations teach that every action brings about a reaction

27. Rebooking
How often should a client consultation be done before a service:
Asking a cient to make a future appointment before leaving the skin care center
That which propels you to do something is...
Building self-esteem is important

28. Act professionally
Ability to understand people
Being fully attentive to what the other person is saying
If we understand the needs and motives of others - we are better able to?
The science that deals with healthful living

29. Communication
Smile - shake hands firmly and direct eye contact and introduce yourself
Another name for public hygiene
Art of effectively sharing information between 2 or more people
Maintaining cleanliness & healthfulness every day

30. Attributes
Good - nutritious food has many effects
How often should a client consultation be done before a service:
Qualities
Chains of amino acid molecules used in all cell functions & body growth

31. Carpal Tunnel Syndrome
The key to a happy and productive life.
Impression projected by a person engaged in any profesion consisting of outward appearance & conduct exhibited in the work place
In order to feel refreshed and eager to face the workda
A condition that numbs and weakens the hands & can eventually affect the ability to work

32. Calories
Range from 15-30%
How often should a client consultation be done before a service:
Measure of heat units; measures food energy for the body
Most effective form of advertising

33. Preventing a variety of illnesses
Being fully attentive to what the other person is saying
As an esthetician spending a great deal of time on your feet - proper foot care
Good - nutritious food has many effects
Calories

34. MSDS stands for...
Chains of amino acid molecules used in all cell functions & body growth
As an esthetician you are percieved as a kind of caregivers so it is important to?
We have satisfied when we feel self-love & acceptance
Material safety data sheet

35. Everything we do (good or bad) elicits a response from others
Being fully attentive to what the other person is saying
Characteristics - such as size of the container - aroma or specific ingredients
Golden rules of human relations teach that every action brings about a reaction
An effective way to stay calm when under stress

36. Ergonomics
Engineering science that studies the relation between workers & their environment
The science of how a workplace can best be designed for comfort - safety - efficiency & productivity
If we understand the needs and motives of others - we are better able to?
Another name for public hygiene

37. Protein requirements
The inability to cope with a threat - real or imagined - to our well being - which results in a series of responses and adaptations by our minds & bodies; tension caused by a situation
Chains of amino acid molecules used in all cell functions & body growth
Not likely to cause strong disagreement
Range from 15-30%

38. Ergonomics
The science of how a workplace can best be designed for comfort - safety - efficiency & productivity
The science that deals with healthful living
Words - voice inflections & facial expresions
Engineering science that studies the relation between workers & their environment

39. Personal hygiene
Maintaining cleanliness & healthfulness every day
Your attitude is a reflection of?
In order to feel refreshed and eager to face the workda
Combination of understanding - empathy & acceptance

40. Sanitation
Another name for public hygiene
Care taken by the individual to preserve health
Skills - such as active listening - that help you share feelings - thoughts - and information with others
Recommended dietary allowances; the recommended nutrient intake required to meet the known nutrient needs of the healthy individual

41. Is vital to succcess
You can help create a stress - free environment by focusing on...
In order to feel refreshed and eager to face the workda
Ability to understand people
Building self-esteem is important

42. Team work
You can help create a stress - free environment by focusing on...
Primary purpose of the consultation form
Characteristics - such as size of the container - aroma or specific ingredients
Range from 15-30%

43. You can communicate through...
Physical exercise has many positive effects on our bodie.
Compounds that breakdown the basic chemical sugars & supply energy for the body - 45 to 65% of all calories
Words - voice inflections & facial expresions
Art of effectively sharing information between 2 or more people

44. Every time
How often should a client consultation be done before a service:
Qualities
Maintaining healthy teeth & keeping breath sweet
The key to a happy and productive life.

45. Achieving balance
Material safety data sheet
Skills - such as active listening - that help you share feelings - thoughts - and information with others
The key to a happy and productive life.
Compounds that breakdown the basic chemical sugars & supply energy for the body - 45 to 65% of all calories

46. Word of mouth
Most effective form of advertising
A condition that numbs and weakens the hands & can eventually affect the ability to work
A well developed attitude
Principles of good character - proper conduct & moral judgement - expressed through personality - human relations & professional image

47. Good posture
Art of effectively sharing information between 2 or more people
Not likely to cause strong disagreement
Holding your shoulders level & relaxed
Golden rules of human relations teach that every action brings about a reaction

48. Sensitivity
Best method when dealing with difficult clients is to agree with them and
Building self-esteem is important
Combination of understanding - empathy & acceptance
Establishing a routine for sleep - meals - & other daily requirements

49. Controversial
Measure of heat units; measures food energy for the body
Art of effectively sharing information between 2 or more people
Likely to cause strong disagreement
Chains of amino acid molecules used in all cell functions & body growth

50. What you believe and think
Steps taken by the government to preserve health
Good - nutritious food has many effects
As an esthetician spending a great deal of time on your feet - proper foot care
Your attitude is a reflection of?