Test your basic knowledge |

Guest Services And Personal Grooming In The Beauty Industry

Subjects : business-skills, industries

Instructions:

Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can study here.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.

1. Having values & goals
Material safety data sheet
Characteristics - such as size of the container - aroma or specific ingredients
A well developed attitude
Your attitude is a reflection of?

2. Rebooking
Asking a cient to make a future appointment before leaving the skin care center
Interested in other people - responsive to the feelings of other people and responsive to the opinions of other people
An effective way to stay calm when under stress
The science of how a workplace can best be designed for comfort - safety - efficiency & productivity

3. Ethics
Best method when dealing with difficult clients is to agree with them and
Maintaining cleanliness & healthfulness every day
Material safety data sheet
Principles of good character - proper conduct & moral judgement - expressed through personality - human relations & professional image

4. Renew yourself with relaxation
If we understand the needs and motives of others - we are better able to?
We have satisfied when we feel self-love & acceptance
In order to feel refreshed and eager to face the workda
Primary purpose of the consultation form

5. Achieving balance
The key to a happy and productive life.
Emotional stability allows us to?
Primary purpose of the consultation form
Listening to a client & then repeating in your own words what you think the client is telling you

6. Take care of yourself
As an esthetician you are percieved as a kind of caregivers so it is important to?
Likely to cause strong disagreement
Measure of heat units; measures food energy for the body
Interested in other people - responsive to the feelings of other people and responsive to the opinions of other people

7. Stress
Listening to a client & then repeating in your own words what you think the client is telling you
The inability to cope with a threat - real or imagined - to our well being - which results in a series of responses and adaptations by our minds & bodies; tension caused by a situation
Care taken by the individual to preserve health
If we understand the needs and motives of others - we are better able to?

8. Hygiene
Maintaining cleanliness & healthfulness every day
The science that deals with healthful living
Likely to cause strong disagreement
That which propels you to do something is...

9. Critical
Being tactful means being straightfoward but not too...
Impression projected by a person engaged in any profesion consisting of outward appearance & conduct exhibited in the work place
Chains of amino acid molecules used in all cell functions & body growth
Physical exercise has many positive effects on our bodie.

10. Maintain good posture
Recommended dietary allowances; the recommended nutrient intake required to meet the known nutrient needs of the healthy individual
Being fully attentive to what the other person is saying
Principles of good character
As an esthetician spending a great deal of time on your feet - proper foot care

11. Proper functioning of organs
Compounds that breakdown the basic chemical sugars & supply energy for the body - 45 to 65% of all calories
Physical exercise has many positive effects on our bodie.
Good - nutritious food has many effects
Range from 15-30%

12. Gather some basic information about the client
Art of effectively sharing information between 2 or more people
Care taken by the individual to preserve health
Words - voice inflections & facial expresions
Primary purpose of the consultation form

13. Public Hygiene
The best way to understand others is to begin with a firm understanding of
Steps taken by the government to preserve health
As an esthetician you are percieved as a kind of caregivers so it is important to?
Physical exercise has many positive effects on our bodie.

14. Oral Hygiene
Maintaining healthy teeth & keeping breath sweet
A fundamental factor in human relations has to do with how ______ we are feeling:
Compounds that breakdown the basic chemical sugars & supply energy for the body - 45 to 65% of all calories
Range from 15-30%

15. Preventing a variety of illnesses
Being fully attentive to what the other person is saying
Good - nutritious food has many effects
As an esthetician - consist of outward appearance & conduct
Your attitude is a reflection of?

16. Word of mouth
Most effective form of advertising
The best way to understand others is to begin with a firm understanding of
Emotional stability allows us to?
Maintaining cleanliness & healthfulness every day

17. Team work
The inability to cope with a threat - real or imagined - to our well being - which results in a series of responses and adaptations by our minds & bodies; tension caused by a situation
We have satisfied when we feel self-love & acceptance
Primary purpose of the consultation form
You can help create a stress - free environment by focusing on...

18. Sensitivity
Interested in other people - responsive to the feelings of other people and responsive to the opinions of other people
Being fully attentive to what the other person is saying
Not likely to cause strong disagreement
Combination of understanding - empathy & acceptance

19. Ethics
Principles of good character
The best way to understand others is to begin with a firm understanding of
Combination of understanding - empathy & acceptance
Skills - such as active listening - that help you share feelings - thoughts - and information with others

20. Ergonomics
Engineering science that studies the relation between workers & their environment
As an esthetician spending a great deal of time on your feet - proper foot care
The inability to cope with a threat - real or imagined - to our well being - which results in a series of responses and adaptations by our minds & bodies; tension caused by a situation
As an esthetician - consist of outward appearance & conduct

21. Proteins
In order to feel refreshed and eager to face the workda
Chains of amino acid molecules used in all cell functions & body growth
Most effective form of advertising
Measure of heat units; measures food energy for the body

22. Express emotions appropriately
Emotional stability allows us to?
Primary purpose of the consultation form
Being tactful means being straightfoward but not too...
Smile - shake hands firmly and direct eye contact and introduce yourself

23. Being a good listener
Being fully attentive to what the other person is saying
As an esthetician - consist of outward appearance & conduct
Qualities
Not sharing your personal problems with clients or repeating personal information clients have shared with you is...

24. Personal hygiene
Moral principles we live and work by
The science of how a workplace can best be designed for comfort - safety - efficiency & productivity
Maintaining cleanliness & healthfulness every day
Interested in other people - responsive to the feelings of other people and responsive to the opinions of other people

25. Professional image
As an esthetician - consist of outward appearance & conduct
Daily maintance of cleanliness by practicing good sanitizing habits
Building self-esteem is important
Recommended dietary allowances; the recommended nutrient intake required to meet the known nutrient needs of the healthy individual

26. Yourself
The best way to understand others is to begin with a firm understanding of
As an esthetician - consist of outward appearance & conduct
Another name for public hygiene
Principles of good character - proper conduct & moral judgement - expressed through personality - human relations & professional image

27. Communication
Art of effectively sharing information between 2 or more people
That which propels you to do something is...
In order to feel refreshed and eager to face the workda
Building self-esteem is important

28. Energy in food is measured by...
Words - voice inflections & facial expresions
Calories
Building self-esteem is important
Principles of good character

29. Every time
Chains of amino acid molecules used in all cell functions & body growth
How often should a client consultation be done before a service:
Moral principles we live and work by
Recommended dietary allowances; the recommended nutrient intake required to meet the known nutrient needs of the healthy individual

30. Carpal Tunnel Syndrome
A condition that numbs and weakens the hands & can eventually affect the ability to work
Being tactful means being straightfoward but not too...
Primary purpose of the consultation form
Likely to cause strong disagreement

31. Reflective listening
As an esthetician - consist of outward appearance & conduct
Measure of heat units; measures food energy for the body
Listening to a client & then repeating in your own words what you think the client is telling you
You can help create a stress - free environment by focusing on...

32. Carbohydrates
Words - voice inflections & facial expresions
Moral principles we live and work by
Interested in other people - responsive to the feelings of other people and responsive to the opinions of other people
Compounds that breakdown the basic chemical sugars & supply energy for the body - 45 to 65% of all calories

33. MSDS stands for...
As an esthetician spending a great deal of time on your feet - proper foot care
A well developed attitude
Material safety data sheet
The inability to cope with a threat - real or imagined - to our well being - which results in a series of responses and adaptations by our minds & bodies; tension caused by a situation

34. When you meet a new client for the first time - you should...
Recommended dietary allowances; the recommended nutrient intake required to meet the known nutrient needs of the healthy individual
The inability to cope with a threat - real or imagined - to our well being - which results in a series of responses and adaptations by our minds & bodies; tension caused by a situation
Smile - shake hands firmly and direct eye contact and introduce yourself
Measure of heat units; measures food energy for the body

35. When you are receptive - you are...
Decline service
If we understand the needs and motives of others - we are better able to?
Interested in other people - responsive to the feelings of other people and responsive to the opinions of other people
As an esthetician you are percieved as a kind of caregivers so it is important to?

36. Communication Skills
Not sharing your personal problems with clients or repeating personal information clients have shared with you is...
We have satisfied when we feel self-love & acceptance
Asking a cient to make a future appointment before leaving the skin care center
Skills - such as active listening - that help you share feelings - thoughts - and information with others

37. Non-controversial
Recommended dietary allowances; the recommended nutrient intake required to meet the known nutrient needs of the healthy individual
Not likely to cause strong disagreement
Art of effectively sharing information between 2 or more people
Measure of heat units; measures food energy for the body

38. Human relations
Golden rules of human relations teach that every action brings about a reaction
That which propels you to do something is...
Ability to understand people
Listening to a client & then repeating in your own words what you think the client is telling you

39. Personal hygiene
An effective way to stay calm when under stress
Maintaining cleanliness & healthfulness every day
Maintaining healthy teeth & keeping breath sweet
Daily maintance of cleanliness by practicing good sanitizing habits

40. What should you do if a client has an infection?
The science that deals with healthful living
Art of effectively sharing information between 2 or more people
Being fully attentive to what the other person is saying
Decline service

41. What you believe and think
Smile - shake hands firmly and direct eye contact and introduce yourself
Moral principles we live and work by
Combination of understanding - empathy & acceptance
Your attitude is a reflection of?

42. Act professionally
If we understand the needs and motives of others - we are better able to?
Primary purpose of the consultation form
Recommended dietary allowances; the recommended nutrient intake required to meet the known nutrient needs of the healthy individual
Your attitude is a reflection of?

43. Helpful in reducing stress
A well developed attitude
Asking a cient to make a future appointment before leaving the skin care center
Establishing a routine for sleep - meals - & other daily requirements
An effective way to stay calm when under stress

44. Good posture
Smile - shake hands firmly and direct eye contact and introduce yourself
As an esthetician - consist of outward appearance & conduct
Holding your shoulders level & relaxed
Emotional stability allows us to?

45. Sanitation
Golden rules of human relations teach that every action brings about a reaction
Another name for public hygiene
The science of how a workplace can best be designed for comfort - safety - efficiency & productivity
Building self-esteem is important

46. Proffesional image
An effective way to stay calm when under stress
Impression projected by a person engaged in any profesion consisting of outward appearance & conduct exhibited in the work place
Smile - shake hands firmly and direct eye contact and introduce yourself
Interested in other people - responsive to the feelings of other people and responsive to the opinions of other people

47. Personal Hygiene
Care taken by the individual to preserve health
Primary purpose of the consultation form
Characteristics - such as size of the container - aroma or specific ingredients
A condition that numbs and weakens the hands & can eventually affect the ability to work

48. Offer to remedy the situation
Measure of heat units; measures food energy for the body
Establishing a routine for sleep - meals - & other daily requirements
An effective way to stay calm when under stress
Best method when dealing with difficult clients is to agree with them and

49. Emotional needs
The science that deals with healthful living
Being fully attentive to what the other person is saying
We have satisfied when we feel self-love & acceptance
The science of how a workplace can best be designed for comfort - safety - efficiency & productivity

50. Calories
Measure of heat units; measures food energy for the body
The inability to cope with a threat - real or imagined - to our well being - which results in a series of responses and adaptations by our minds & bodies; tension caused by a situation
Smile - shake hands firmly and direct eye contact and introduce yourself
As an esthetician you are percieved as a kind of caregivers so it is important to?