Test your basic knowledge |

Guest Services And Personal Grooming In The Beauty Industry

Subjects : business-skills, industries

Instructions:

Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can study here.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.

1. Ethics
Being tactful means being straightfoward but not too...
Emotional stability allows us to?
Principles of good character - proper conduct & moral judgement - expressed through personality - human relations & professional image
Impression projected by a person engaged in any profesion consisting of outward appearance & conduct exhibited in the work place

2. RDA
Decline service
Maintaining cleanliness & healthfulness every day
Physical exercise has many positive effects on our bodie.
Recommended dietary allowances; the recommended nutrient intake required to meet the known nutrient needs of the healthy individual

3. Personal hygiene
Being fully attentive to what the other person is saying
How often should a client consultation be done before a service:
Maintaining cleanliness & healthfulness every day
The best way to understand others is to begin with a firm understanding of

4. MSDS stands for...
The key to a happy and productive life.
The science that deals with healthful living
Material safety data sheet
The inability to cope with a threat - real or imagined - to our well being - which results in a series of responses and adaptations by our minds & bodies; tension caused by a situation

5. Carpal Tunnel Syndrome
Not likely to cause strong disagreement
A condition that numbs and weakens the hands & can eventually affect the ability to work
That which propels you to do something is...
Moral principles we live and work by

6. Helpful in reducing stress
How often should a client consultation be done before a service:
Principles of good character
Establishing a routine for sleep - meals - & other daily requirements
Likely to cause strong disagreement

7. Offer to remedy the situation
Not likely to cause strong disagreement
As an esthetician - consist of outward appearance & conduct
Primary purpose of the consultation form
Best method when dealing with difficult clients is to agree with them and

8. Motivation
Measure of heat units; measures food energy for the body
Compounds that breakdown the basic chemical sugars & supply energy for the body - 45 to 65% of all calories
That which propels you to do something is...
Ability to understand people

9. Sensitivity
As an esthetician you are percieved as a kind of caregivers so it is important to?
Combination of understanding - empathy & acceptance
The best way to understand others is to begin with a firm understanding of
Golden rules of human relations teach that every action brings about a reaction

10. Controversial
Your attitude is a reflection of?
Likely to cause strong disagreement
Building self-esteem is important
As an esthetician you are percieved as a kind of caregivers so it is important to?

11. Being a good listener
The science that deals with healthful living
A fundamental factor in human relations has to do with how ______ we are feeling:
Being fully attentive to what the other person is saying
Compounds that breakdown the basic chemical sugars & supply energy for the body - 45 to 65% of all calories

12. Preventing a variety of illnesses
Establishing a routine for sleep - meals - & other daily requirements
You can help create a stress - free environment by focusing on...
Good - nutritious food has many effects
Best method when dealing with difficult clients is to agree with them and

13. Personal Hygiene
Care taken by the individual to preserve health
Engineering science that studies the relation between workers & their environment
Impression projected by a person engaged in any profesion consisting of outward appearance & conduct exhibited in the work place
Decline service

14. Ethics
Your attitude is a reflection of?
Another name for public hygiene
Moral principles we live and work by
As an esthetician you are percieved as a kind of caregivers so it is important to?

15. Attributes
Qualities
Asking a cient to make a future appointment before leaving the skin care center
Being tactful means being straightfoward but not too...
As an esthetician - consist of outward appearance & conduct

16. Carbohydrates
Compounds that breakdown the basic chemical sugars & supply energy for the body - 45 to 65% of all calories
Material safety data sheet
Decline service
The science of how a workplace can best be designed for comfort - safety - efficiency & productivity

17. Ergonomics
Physical exercise has many positive effects on our bodie.
The science of how a workplace can best be designed for comfort - safety - efficiency & productivity
Being fully attentive to what the other person is saying
Listening to a client & then repeating in your own words what you think the client is telling you

18. Good posture
If we understand the needs and motives of others - we are better able to?
You can help create a stress - free environment by focusing on...
Holding your shoulders level & relaxed
A fundamental factor in human relations has to do with how ______ we are feeling:

19. When you meet a new client for the first time - you should...
Most effective form of advertising
Listening to a client & then repeating in your own words what you think the client is telling you
Smile - shake hands firmly and direct eye contact and introduce yourself
Compounds that breakdown the basic chemical sugars & supply energy for the body - 45 to 65% of all calories

20. Public Hygiene
Another name for public hygiene
Steps taken by the government to preserve health
Qualities
Combination of understanding - empathy & acceptance

21. What should you do if a client has an infection?
Decline service
Qualities
In order to feel refreshed and eager to face the workda
Holding your shoulders level & relaxed

22. Having values & goals
Characteristics - such as size of the container - aroma or specific ingredients
A well developed attitude
Maintaining healthy teeth & keeping breath sweet
Material safety data sheet

23. Calories
Characteristics - such as size of the container - aroma or specific ingredients
We have satisfied when we feel self-love & acceptance
Measure of heat units; measures food energy for the body
Likely to cause strong disagreement

24. Hygiene
The science that deals with healthful living
Primary purpose of the consultation form
Maintaining cleanliness & healthfulness every day
Principles of good character

25. Sanitation
In order to feel refreshed and eager to face the workda
Daily maintance of cleanliness by practicing good sanitizing habits
Another name for public hygiene
Chains of amino acid molecules used in all cell functions & body growth

26. Achieving balance
The key to a happy and productive life.
Decline service
That which propels you to do something is...
Ability to understand people

27. Team work
Your attitude is a reflection of?
Maintaining healthy teeth & keeping breath sweet
We have satisfied when we feel self-love & acceptance
You can help create a stress - free environment by focusing on...

28. What you believe and think
Compounds that breakdown the basic chemical sugars & supply energy for the body - 45 to 65% of all calories
Emotional stability allows us to?
A well developed attitude
Your attitude is a reflection of?

29. Act professionally
Material safety data sheet
As an esthetician - consist of outward appearance & conduct
If we understand the needs and motives of others - we are better able to?
Best method when dealing with difficult clients is to agree with them and

30. Communication
Art of effectively sharing information between 2 or more people
A well developed attitude
As an esthetician - consist of outward appearance & conduct
The best way to understand others is to begin with a firm understanding of

31. Word of mouth
The best way to understand others is to begin with a firm understanding of
Most effective form of advertising
That which propels you to do something is...
Your attitude is a reflection of?

32. Yourself
The best way to understand others is to begin with a firm understanding of
Maintaining healthy teeth & keeping breath sweet
A fundamental factor in human relations has to do with how ______ we are feeling:
Another name for public hygiene

33. Ergonomics
Principles of good character - proper conduct & moral judgement - expressed through personality - human relations & professional image
Golden rules of human relations teach that every action brings about a reaction
Engineering science that studies the relation between workers & their environment
Most effective form of advertising

34. Oral Hygiene
Another name for public hygiene
Maintaining healthy teeth & keeping breath sweet
That which propels you to do something is...
Principles of good character

35. Product feature
Characteristics - such as size of the container - aroma or specific ingredients
A condition that numbs and weakens the hands & can eventually affect the ability to work
Combination of understanding - empathy & acceptance
Building self-esteem is important

36. Emotional needs
We have satisfied when we feel self-love & acceptance
The key to a happy and productive life.
Chains of amino acid molecules used in all cell functions & body growth
Best method when dealing with difficult clients is to agree with them and

37. Proper functioning of organs
Being fully attentive to what the other person is saying
Likely to cause strong disagreement
Physical exercise has many positive effects on our bodie.
If we understand the needs and motives of others - we are better able to?

38. Express emotions appropriately
Another name for public hygiene
How often should a client consultation be done before a service:
Measure of heat units; measures food energy for the body
Emotional stability allows us to?

39. Human relations
The best way to understand others is to begin with a firm understanding of
Building self-esteem is important
Good - nutritious food has many effects
Ability to understand people

40. Reflective listening
Engineering science that studies the relation between workers & their environment
Combination of understanding - empathy & acceptance
Characteristics - such as size of the container - aroma or specific ingredients
Listening to a client & then repeating in your own words what you think the client is telling you

41. Renew yourself with relaxation
Establishing a routine for sleep - meals - & other daily requirements
Qualities
In order to feel refreshed and eager to face the workda
Building self-esteem is important

42. Take care of yourself
As an esthetician you are percieved as a kind of caregivers so it is important to?
Skills - such as active listening - that help you share feelings - thoughts - and information with others
As an esthetician spending a great deal of time on your feet - proper foot care
A condition that numbs and weakens the hands & can eventually affect the ability to work

43. Stress
The inability to cope with a threat - real or imagined - to our well being - which results in a series of responses and adaptations by our minds & bodies; tension caused by a situation
Interested in other people - responsive to the feelings of other people and responsive to the opinions of other people
We have satisfied when we feel self-love & acceptance
Most effective form of advertising

44. Personal hygiene
Daily maintance of cleanliness by practicing good sanitizing habits
Impression projected by a person engaged in any profesion consisting of outward appearance & conduct exhibited in the work place
Measure of heat units; measures food energy for the body
Qualities

45. Proteins
Compounds that breakdown the basic chemical sugars & supply energy for the body - 45 to 65% of all calories
That which propels you to do something is...
Steps taken by the government to preserve health
Chains of amino acid molecules used in all cell functions & body growth

46. Rebooking
Asking a cient to make a future appointment before leaving the skin care center
Qualities
Building self-esteem is important
Holding your shoulders level & relaxed

47. Professional image
As an esthetician - consist of outward appearance & conduct
That which propels you to do something is...
Skills - such as active listening - that help you share feelings - thoughts - and information with others
Golden rules of human relations teach that every action brings about a reaction

48. Every time
How often should a client consultation be done before a service:
Characteristics - such as size of the container - aroma or specific ingredients
As an esthetician spending a great deal of time on your feet - proper foot care
An effective way to stay calm when under stress

49. Ethics
Principles of good character
Establishing a routine for sleep - meals - & other daily requirements
Moral principles we live and work by
Another name for public hygiene

50. Secure
Maintaining healthy teeth & keeping breath sweet
Smile - shake hands firmly and direct eye contact and introduce yourself
A fundamental factor in human relations has to do with how ______ we are feeling:
Building self-esteem is important