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Guest Services And Personal Grooming In The Beauty Industry

Subjects : business-skills, industries

Instructions:

Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can study here.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.

1. Attributes
Your attitude is a reflection of?
Qualities
Daily maintance of cleanliness by practicing good sanitizing habits
Not sharing your personal problems with clients or repeating personal information clients have shared with you is...

2. Ergonomics
Being tactful means being straightfoward but not too...
Moral principles we live and work by
Not likely to cause strong disagreement
The science of how a workplace can best be designed for comfort - safety - efficiency & productivity

3. Rebooking
Calories
Measure of heat units; measures food energy for the body
Asking a cient to make a future appointment before leaving the skin care center
Decline service

4. Gather some basic information about the client
Primary purpose of the consultation form
Best method when dealing with difficult clients is to agree with them and
The science of how a workplace can best be designed for comfort - safety - efficiency & productivity
Steps taken by the government to preserve health

5. When you are receptive - you are...
A fundamental factor in human relations has to do with how ______ we are feeling:
Material safety data sheet
Range from 15-30%
Interested in other people - responsive to the feelings of other people and responsive to the opinions of other people

6. Human relations
That which propels you to do something is...
An effective way to stay calm when under stress
As an esthetician spending a great deal of time on your feet - proper foot care
Ability to understand people

7. Communication Skills
Emotional stability allows us to?
Skills - such as active listening - that help you share feelings - thoughts - and information with others
Engineering science that studies the relation between workers & their environment
Your attitude is a reflection of?

8. Sensitivity
Compounds that breakdown the basic chemical sugars & supply energy for the body - 45 to 65% of all calories
Combination of understanding - empathy & acceptance
Ability to understand people
Skills - such as active listening - that help you share feelings - thoughts - and information with others

9. MSDS stands for...
Material safety data sheet
Care taken by the individual to preserve health
As an esthetician - consist of outward appearance & conduct
Being tactful means being straightfoward but not too...

10. Proffesional image
Golden rules of human relations teach that every action brings about a reaction
Maintaining healthy teeth & keeping breath sweet
Engineering science that studies the relation between workers & their environment
Impression projected by a person engaged in any profesion consisting of outward appearance & conduct exhibited in the work place

11. Product feature
Being tactful means being straightfoward but not too...
Characteristics - such as size of the container - aroma or specific ingredients
Physical exercise has many positive effects on our bodie.
The science of how a workplace can best be designed for comfort - safety - efficiency & productivity

12. Express emotions appropriately
Emotional stability allows us to?
Decline service
Moral principles we live and work by
Range from 15-30%

13. Personal hygiene
Golden rules of human relations teach that every action brings about a reaction
Listening to a client & then repeating in your own words what you think the client is telling you
Daily maintance of cleanliness by practicing good sanitizing habits
Best method when dealing with difficult clients is to agree with them and

14. Critical
Recommended dietary allowances; the recommended nutrient intake required to meet the known nutrient needs of the healthy individual
Being tactful means being straightfoward but not too...
Daily maintance of cleanliness by practicing good sanitizing habits
The key to a happy and productive life.

15. Non-controversial
Combination of understanding - empathy & acceptance
Not likely to cause strong disagreement
Chains of amino acid molecules used in all cell functions & body growth
That which propels you to do something is...

16. Motivation
If we understand the needs and motives of others - we are better able to?
Building self-esteem is important
That which propels you to do something is...
Characteristics - such as size of the container - aroma or specific ingredients

17. Public Hygiene
Being fully attentive to what the other person is saying
Steps taken by the government to preserve health
How often should a client consultation be done before a service:
Interested in other people - responsive to the feelings of other people and responsive to the opinions of other people

18. Secure
Holding your shoulders level & relaxed
Combination of understanding - empathy & acceptance
A fundamental factor in human relations has to do with how ______ we are feeling:
Principles of good character - proper conduct & moral judgement - expressed through personality - human relations & professional image

19. Protein requirements
Combination of understanding - empathy & acceptance
Interested in other people - responsive to the feelings of other people and responsive to the opinions of other people
Range from 15-30%
Maintaining healthy teeth & keeping breath sweet

20. Everything we do (good or bad) elicits a response from others
Interested in other people - responsive to the feelings of other people and responsive to the opinions of other people
The key to a happy and productive life.
The inability to cope with a threat - real or imagined - to our well being - which results in a series of responses and adaptations by our minds & bodies; tension caused by a situation
Golden rules of human relations teach that every action brings about a reaction

21. Having values & goals
We have satisfied when we feel self-love & acceptance
The science of how a workplace can best be designed for comfort - safety - efficiency & productivity
A fundamental factor in human relations has to do with how ______ we are feeling:
A well developed attitude

22. Being a good listener
Maintaining cleanliness & healthfulness every day
Being fully attentive to what the other person is saying
The science that deals with healthful living
Care taken by the individual to preserve health

23. Take deep breaths
Principles of good character
That which propels you to do something is...
An effective way to stay calm when under stress
Good - nutritious food has many effects

24. Maintain good posture
As an esthetician you are percieved as a kind of caregivers so it is important to?
Likely to cause strong disagreement
Moral principles we live and work by
As an esthetician spending a great deal of time on your feet - proper foot care

25. Team work
Measure of heat units; measures food energy for the body
A condition that numbs and weakens the hands & can eventually affect the ability to work
You can help create a stress - free environment by focusing on...
Decline service

26. Is vital to succcess
Building self-esteem is important
Steps taken by the government to preserve health
Compounds that breakdown the basic chemical sugars & supply energy for the body - 45 to 65% of all calories
As an esthetician spending a great deal of time on your feet - proper foot care

27. Ethics
In order to feel refreshed and eager to face the workda
As an esthetician spending a great deal of time on your feet - proper foot care
Being tactful means being straightfoward but not too...
Principles of good character - proper conduct & moral judgement - expressed through personality - human relations & professional image

28. Ergonomics
You can help create a stress - free environment by focusing on...
Ability to understand people
We have satisfied when we feel self-love & acceptance
Engineering science that studies the relation between workers & their environment

29. Renew yourself with relaxation
Being fully attentive to what the other person is saying
Art of effectively sharing information between 2 or more people
As an esthetician you are percieved as a kind of caregivers so it is important to?
In order to feel refreshed and eager to face the workda

30. Stress
Best method when dealing with difficult clients is to agree with them and
Your attitude is a reflection of?
The inability to cope with a threat - real or imagined - to our well being - which results in a series of responses and adaptations by our minds & bodies; tension caused by a situation
As an esthetician spending a great deal of time on your feet - proper foot care

31. Proper functioning of organs
Building self-esteem is important
As an esthetician you are percieved as a kind of caregivers so it is important to?
Another name for public hygiene
Physical exercise has many positive effects on our bodie.

32. RDA
Measure of heat units; measures food energy for the body
The inability to cope with a threat - real or imagined - to our well being - which results in a series of responses and adaptations by our minds & bodies; tension caused by a situation
The best way to understand others is to begin with a firm understanding of
Recommended dietary allowances; the recommended nutrient intake required to meet the known nutrient needs of the healthy individual

33. What should you do if a client has an infection?
That which propels you to do something is...
Decline service
As an esthetician you are percieved as a kind of caregivers so it is important to?
Range from 15-30%

34. When you meet a new client for the first time - you should...
A well developed attitude
Recommended dietary allowances; the recommended nutrient intake required to meet the known nutrient needs of the healthy individual
Smile - shake hands firmly and direct eye contact and introduce yourself
Compounds that breakdown the basic chemical sugars & supply energy for the body - 45 to 65% of all calories

35. Good posture
Another name for public hygiene
Holding your shoulders level & relaxed
Steps taken by the government to preserve health
Decline service

36. Emotional needs
Maintaining cleanliness & healthfulness every day
We have satisfied when we feel self-love & acceptance
Good - nutritious food has many effects
Principles of good character

37. Take care of yourself
Establishing a routine for sleep - meals - & other daily requirements
Interested in other people - responsive to the feelings of other people and responsive to the opinions of other people
As an esthetician you are percieved as a kind of caregivers so it is important to?
That which propels you to do something is...

38. You can communicate through...
Smile - shake hands firmly and direct eye contact and introduce yourself
Engineering science that studies the relation between workers & their environment
Words - voice inflections & facial expresions
A condition that numbs and weakens the hands & can eventually affect the ability to work

39. Oral Hygiene
Measure of heat units; measures food energy for the body
Maintaining healthy teeth & keeping breath sweet
Ability to understand people
Another name for public hygiene

40. Achieving balance
As an esthetician you are percieved as a kind of caregivers so it is important to?
The key to a happy and productive life.
The science of how a workplace can best be designed for comfort - safety - efficiency & productivity
Primary purpose of the consultation form

41. Sanitation
Material safety data sheet
Most effective form of advertising
Another name for public hygiene
Chains of amino acid molecules used in all cell functions & body growth

42. Calories
Measure of heat units; measures food energy for the body
You can help create a stress - free environment by focusing on...
The science that deals with healthful living
An effective way to stay calm when under stress

43. Personal Hygiene
Care taken by the individual to preserve health
Measure of heat units; measures food energy for the body
Chains of amino acid molecules used in all cell functions & body growth
Compounds that breakdown the basic chemical sugars & supply energy for the body - 45 to 65% of all calories

44. Professional image
Another name for public hygiene
As an esthetician - consist of outward appearance & conduct
That which propels you to do something is...
Chains of amino acid molecules used in all cell functions & body growth

45. Act professionally
If we understand the needs and motives of others - we are better able to?
Impression projected by a person engaged in any profesion consisting of outward appearance & conduct exhibited in the work place
The key to a happy and productive life.
That which propels you to do something is...

46. Energy in food is measured by...
Calories
You can help create a stress - free environment by focusing on...
Art of effectively sharing information between 2 or more people
Range from 15-30%

47. Offer to remedy the situation
Establishing a routine for sleep - meals - & other daily requirements
Calories
Best method when dealing with difficult clients is to agree with them and
Not sharing your personal problems with clients or repeating personal information clients have shared with you is...

48. Proteins
Range from 15-30%
Impression projected by a person engaged in any profesion consisting of outward appearance & conduct exhibited in the work place
How often should a client consultation be done before a service:
Chains of amino acid molecules used in all cell functions & body growth

49. Carbohydrates
Listening to a client & then repeating in your own words what you think the client is telling you
Compounds that breakdown the basic chemical sugars & supply energy for the body - 45 to 65% of all calories
Decline service
Holding your shoulders level & relaxed

50. Word of mouth
Most effective form of advertising
Range from 15-30%
Asking a cient to make a future appointment before leaving the skin care center
As an esthetician you are percieved as a kind of caregivers so it is important to?

Test your basic knowledge |

Guest Services And Personal Grooming In The Beauty Industry

Communication skills, Self help skills, Self improvement skills, Productivity skills, Writing skills, Business skills, Thinking skills & More...

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