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Guest Services And Personal Grooming In The Beauty Industry

Subjects : business-skills, industries

Instructions:

Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can study here.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.

1. Take care of yourself
We have satisfied when we feel self-love & acceptance
As an esthetician you are percieved as a kind of caregivers so it is important to?
Combination of understanding - empathy & acceptance
Range from 15-30%

2. Emotional needs
Maintaining healthy teeth & keeping breath sweet
We have satisfied when we feel self-love & acceptance
Most effective form of advertising
Decline service

3. Word of mouth
Most effective form of advertising
Words - voice inflections & facial expresions
Physical exercise has many positive effects on our bodie.
Qualities

4. Renew yourself with relaxation
Principles of good character
Ability to understand people
Best method when dealing with difficult clients is to agree with them and
In order to feel refreshed and eager to face the workda

5. What you believe and think
As an esthetician - consist of outward appearance & conduct
That which propels you to do something is...
Recommended dietary allowances; the recommended nutrient intake required to meet the known nutrient needs of the healthy individual
Your attitude is a reflection of?

6. Secure
A fundamental factor in human relations has to do with how ______ we are feeling:
Being fully attentive to what the other person is saying
Listening to a client & then repeating in your own words what you think the client is telling you
In order to feel refreshed and eager to face the workda

7. Discretion
The inability to cope with a threat - real or imagined - to our well being - which results in a series of responses and adaptations by our minds & bodies; tension caused by a situation
Not sharing your personal problems with clients or repeating personal information clients have shared with you is...
Characteristics - such as size of the container - aroma or specific ingredients
If we understand the needs and motives of others - we are better able to?

8. Ergonomics
The best way to understand others is to begin with a firm understanding of
Likely to cause strong disagreement
Engineering science that studies the relation between workers & their environment
Decline service

9. Personal hygiene
Establishing a routine for sleep - meals - & other daily requirements
As an esthetician you are percieved as a kind of caregivers so it is important to?
Daily maintance of cleanliness by practicing good sanitizing habits
Recommended dietary allowances; the recommended nutrient intake required to meet the known nutrient needs of the healthy individual

10. Having values & goals
Steps taken by the government to preserve health
A well developed attitude
The key to a happy and productive life.
Maintaining healthy teeth & keeping breath sweet

11. What should you do if a client has an infection?
Characteristics - such as size of the container - aroma or specific ingredients
Being tactful means being straightfoward but not too...
Decline service
Measure of heat units; measures food energy for the body

12. Reflective listening
In order to feel refreshed and eager to face the workda
An effective way to stay calm when under stress
Words - voice inflections & facial expresions
Listening to a client & then repeating in your own words what you think the client is telling you

13. Sanitation
Combination of understanding - empathy & acceptance
Range from 15-30%
You can help create a stress - free environment by focusing on...
Another name for public hygiene

14. Yourself
Impression projected by a person engaged in any profesion consisting of outward appearance & conduct exhibited in the work place
The best way to understand others is to begin with a firm understanding of
The key to a happy and productive life.
You can help create a stress - free environment by focusing on...

15. Being a good listener
Principles of good character
Steps taken by the government to preserve health
Being fully attentive to what the other person is saying
Most effective form of advertising

16. Maintain good posture
Good - nutritious food has many effects
Smile - shake hands firmly and direct eye contact and introduce yourself
As an esthetician spending a great deal of time on your feet - proper foot care
Measure of heat units; measures food energy for the body

17. RDA
Asking a cient to make a future appointment before leaving the skin care center
Not likely to cause strong disagreement
Building self-esteem is important
Recommended dietary allowances; the recommended nutrient intake required to meet the known nutrient needs of the healthy individual

18. Act professionally
As an esthetician you are percieved as a kind of caregivers so it is important to?
Interested in other people - responsive to the feelings of other people and responsive to the opinions of other people
If we understand the needs and motives of others - we are better able to?
Listening to a client & then repeating in your own words what you think the client is telling you

19. Carpal Tunnel Syndrome
A condition that numbs and weakens the hands & can eventually affect the ability to work
The best way to understand others is to begin with a firm understanding of
Most effective form of advertising
Decline service

20. Professional image
As an esthetician - consist of outward appearance & conduct
We have satisfied when we feel self-love & acceptance
Compounds that breakdown the basic chemical sugars & supply energy for the body - 45 to 65% of all calories
The science that deals with healthful living

21. Communication
Engineering science that studies the relation between workers & their environment
Calories
Being tactful means being straightfoward but not too...
Art of effectively sharing information between 2 or more people

22. Non-controversial
Your attitude is a reflection of?
Qualities
Not likely to cause strong disagreement
Principles of good character - proper conduct & moral judgement - expressed through personality - human relations & professional image

23. Rebooking
Building self-esteem is important
Asking a cient to make a future appointment before leaving the skin care center
Daily maintance of cleanliness by practicing good sanitizing habits
How often should a client consultation be done before a service:

24. Ergonomics
Smile - shake hands firmly and direct eye contact and introduce yourself
Compounds that breakdown the basic chemical sugars & supply energy for the body - 45 to 65% of all calories
The science of how a workplace can best be designed for comfort - safety - efficiency & productivity
We have satisfied when we feel self-love & acceptance

25. Protein requirements
Calories
In order to feel refreshed and eager to face the workda
How often should a client consultation be done before a service:
Range from 15-30%

26. Ethics
Moral principles we live and work by
A well developed attitude
Emotional stability allows us to?
Building self-esteem is important

27. Offer to remedy the situation
Golden rules of human relations teach that every action brings about a reaction
Ability to understand people
Best method when dealing with difficult clients is to agree with them and
Listening to a client & then repeating in your own words what you think the client is telling you

28. Carbohydrates
Interested in other people - responsive to the feelings of other people and responsive to the opinions of other people
Compounds that breakdown the basic chemical sugars & supply energy for the body - 45 to 65% of all calories
Establishing a routine for sleep - meals - & other daily requirements
Moral principles we live and work by

29. Proper functioning of organs
Measure of heat units; measures food energy for the body
That which propels you to do something is...
A condition that numbs and weakens the hands & can eventually affect the ability to work
Physical exercise has many positive effects on our bodie.

30. Every time
Chains of amino acid molecules used in all cell functions & body growth
Smile - shake hands firmly and direct eye contact and introduce yourself
How often should a client consultation be done before a service:
Steps taken by the government to preserve health

31. Personal Hygiene
Care taken by the individual to preserve health
Holding your shoulders level & relaxed
The key to a happy and productive life.
Art of effectively sharing information between 2 or more people

32. When you are receptive - you are...
Best method when dealing with difficult clients is to agree with them and
How often should a client consultation be done before a service:
Interested in other people - responsive to the feelings of other people and responsive to the opinions of other people
Most effective form of advertising

33. Helpful in reducing stress
Establishing a routine for sleep - meals - & other daily requirements
Art of effectively sharing information between 2 or more people
How often should a client consultation be done before a service:
Characteristics - such as size of the container - aroma or specific ingredients

34. Public Hygiene
Characteristics - such as size of the container - aroma or specific ingredients
Decline service
Physical exercise has many positive effects on our bodie.
Steps taken by the government to preserve health

35. Proteins
Qualities
The best way to understand others is to begin with a firm understanding of
Chains of amino acid molecules used in all cell functions & body growth
Maintaining healthy teeth & keeping breath sweet

36. Good posture
Emotional stability allows us to?
As an esthetician - consist of outward appearance & conduct
A condition that numbs and weakens the hands & can eventually affect the ability to work
Holding your shoulders level & relaxed

37. Calories
Likely to cause strong disagreement
Not sharing your personal problems with clients or repeating personal information clients have shared with you is...
Measure of heat units; measures food energy for the body
Compounds that breakdown the basic chemical sugars & supply energy for the body - 45 to 65% of all calories

38. Gather some basic information about the client
Primary purpose of the consultation form
Care taken by the individual to preserve health
Smile - shake hands firmly and direct eye contact and introduce yourself
Compounds that breakdown the basic chemical sugars & supply energy for the body - 45 to 65% of all calories

39. Attributes
Listening to a client & then repeating in your own words what you think the client is telling you
Recommended dietary allowances; the recommended nutrient intake required to meet the known nutrient needs of the healthy individual
Qualities
An effective way to stay calm when under stress

40. When you meet a new client for the first time - you should...
Primary purpose of the consultation form
Smile - shake hands firmly and direct eye contact and introduce yourself
Recommended dietary allowances; the recommended nutrient intake required to meet the known nutrient needs of the healthy individual
Engineering science that studies the relation between workers & their environment

41. Hygiene
The science that deals with healthful living
Recommended dietary allowances; the recommended nutrient intake required to meet the known nutrient needs of the healthy individual
As an esthetician you are percieved as a kind of caregivers so it is important to?
Being tactful means being straightfoward but not too...

42. Team work
You can help create a stress - free environment by focusing on...
A condition that numbs and weakens the hands & can eventually affect the ability to work
The best way to understand others is to begin with a firm understanding of
Measure of heat units; measures food energy for the body

43. Proffesional image
Impression projected by a person engaged in any profesion consisting of outward appearance & conduct exhibited in the work place
Not sharing your personal problems with clients or repeating personal information clients have shared with you is...
Maintaining healthy teeth & keeping breath sweet
We have satisfied when we feel self-love & acceptance

44. Stress
Maintaining cleanliness & healthfulness every day
Asking a cient to make a future appointment before leaving the skin care center
A well developed attitude
The inability to cope with a threat - real or imagined - to our well being - which results in a series of responses and adaptations by our minds & bodies; tension caused by a situation

45. Motivation
Measure of heat units; measures food energy for the body
Building self-esteem is important
That which propels you to do something is...
You can help create a stress - free environment by focusing on...

46. MSDS stands for...
Material safety data sheet
Likely to cause strong disagreement
Principles of good character - proper conduct & moral judgement - expressed through personality - human relations & professional image
Ability to understand people

47. Ethics
Care taken by the individual to preserve health
Principles of good character - proper conduct & moral judgement - expressed through personality - human relations & professional image
Listening to a client & then repeating in your own words what you think the client is telling you
Combination of understanding - empathy & acceptance

48. Communication Skills
Skills - such as active listening - that help you share feelings - thoughts - and information with others
Steps taken by the government to preserve health
Your attitude is a reflection of?
Words - voice inflections & facial expresions

49. Preventing a variety of illnesses
Best method when dealing with difficult clients is to agree with them and
Smile - shake hands firmly and direct eye contact and introduce yourself
Good - nutritious food has many effects
A condition that numbs and weakens the hands & can eventually affect the ability to work

50. Express emotions appropriately
Care taken by the individual to preserve health
The best way to understand others is to begin with a firm understanding of
Interested in other people - responsive to the feelings of other people and responsive to the opinions of other people
Emotional stability allows us to?

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Guest Services And Personal Grooming In The Beauty Industry

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