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Test your basic knowledge |
Guest Services And Personal Grooming In The Beauty Industry
Start Test
Study First
Subjects
:
business-skills
,
industries
Instructions:
Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can
study here
.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.
This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.
1. Having values & goals
Care taken by the individual to preserve health
Smile - shake hands firmly and direct eye contact and introduce yourself
A well developed attitude
Not sharing your personal problems with clients or repeating personal information clients have shared with you is...
2. Ethics
Engineering science that studies the relation between workers & their environment
Primary purpose of the consultation form
Principles of good character - proper conduct & moral judgement - expressed through personality - human relations & professional image
Maintaining cleanliness & healthfulness every day
3. Personal hygiene
Maintaining cleanliness & healthfulness every day
Holding your shoulders level & relaxed
Smile - shake hands firmly and direct eye contact and introduce yourself
Care taken by the individual to preserve health
4. When you meet a new client for the first time - you should...
Emotional stability allows us to?
Smile - shake hands firmly and direct eye contact and introduce yourself
Art of effectively sharing information between 2 or more people
Words - voice inflections & facial expresions
5. Sensitivity
Combination of understanding - empathy & acceptance
Likely to cause strong disagreement
Principles of good character
Not sharing your personal problems with clients or repeating personal information clients have shared with you is...
6. Gather some basic information about the client
Range from 15-30%
Primary purpose of the consultation form
Another name for public hygiene
Steps taken by the government to preserve health
7. Hygiene
You can help create a stress - free environment by focusing on...
Chains of amino acid molecules used in all cell functions & body growth
Range from 15-30%
The science that deals with healthful living
8. Oral Hygiene
Principles of good character
Holding your shoulders level & relaxed
Art of effectively sharing information between 2 or more people
Maintaining healthy teeth & keeping breath sweet
9. RDA
Recommended dietary allowances; the recommended nutrient intake required to meet the known nutrient needs of the healthy individual
Principles of good character
Primary purpose of the consultation form
Not sharing your personal problems with clients or repeating personal information clients have shared with you is...
10. Express emotions appropriately
Principles of good character
Words - voice inflections & facial expresions
Ability to understand people
Emotional stability allows us to?
11. Preventing a variety of illnesses
Decline service
Good - nutritious food has many effects
Principles of good character
Compounds that breakdown the basic chemical sugars & supply energy for the body - 45 to 65% of all calories
12. Emotional needs
Not likely to cause strong disagreement
The best way to understand others is to begin with a firm understanding of
We have satisfied when we feel self-love & acceptance
Physical exercise has many positive effects on our bodie.
13. Carbohydrates
The key to a happy and productive life.
Impression projected by a person engaged in any profesion consisting of outward appearance & conduct exhibited in the work place
Compounds that breakdown the basic chemical sugars & supply energy for the body - 45 to 65% of all calories
Interested in other people - responsive to the feelings of other people and responsive to the opinions of other people
14. Sanitation
Daily maintance of cleanliness by practicing good sanitizing habits
Another name for public hygiene
That which propels you to do something is...
Physical exercise has many positive effects on our bodie.
15. Proper functioning of organs
Not likely to cause strong disagreement
Physical exercise has many positive effects on our bodie.
Holding your shoulders level & relaxed
Maintaining healthy teeth & keeping breath sweet
16. Stress
The inability to cope with a threat - real or imagined - to our well being - which results in a series of responses and adaptations by our minds & bodies; tension caused by a situation
A fundamental factor in human relations has to do with how ______ we are feeling:
The key to a happy and productive life.
Being fully attentive to what the other person is saying
17. Secure
A fundamental factor in human relations has to do with how ______ we are feeling:
As an esthetician you are percieved as a kind of caregivers so it is important to?
Listening to a client & then repeating in your own words what you think the client is telling you
If we understand the needs and motives of others - we are better able to?
18. Proteins
Golden rules of human relations teach that every action brings about a reaction
If we understand the needs and motives of others - we are better able to?
Characteristics - such as size of the container - aroma or specific ingredients
Chains of amino acid molecules used in all cell functions & body growth
19. Calories
Listening to a client & then repeating in your own words what you think the client is telling you
Measure of heat units; measures food energy for the body
The science that deals with healthful living
As an esthetician you are percieved as a kind of caregivers so it is important to?
20. Discretion
Daily maintance of cleanliness by practicing good sanitizing habits
Care taken by the individual to preserve health
Qualities
Not sharing your personal problems with clients or repeating personal information clients have shared with you is...
21. Motivation
That which propels you to do something is...
Best method when dealing with difficult clients is to agree with them and
Ability to understand people
Principles of good character
22. Communication Skills
A well developed attitude
Skills - such as active listening - that help you share feelings - thoughts - and information with others
Building self-esteem is important
Primary purpose of the consultation form
23. Ergonomics
The science of how a workplace can best be designed for comfort - safety - efficiency & productivity
Not sharing your personal problems with clients or repeating personal information clients have shared with you is...
Establishing a routine for sleep - meals - & other daily requirements
Physical exercise has many positive effects on our bodie.
24. Attributes
Being tactful means being straightfoward but not too...
Ability to understand people
Qualities
Being fully attentive to what the other person is saying
25. Non-controversial
Not likely to cause strong disagreement
Being tactful means being straightfoward but not too...
Decline service
Another name for public hygiene
26. Act professionally
Recommended dietary allowances; the recommended nutrient intake required to meet the known nutrient needs of the healthy individual
Physical exercise has many positive effects on our bodie.
An effective way to stay calm when under stress
If we understand the needs and motives of others - we are better able to?
27. Ethics
We have satisfied when we feel self-love & acceptance
Good - nutritious food has many effects
Moral principles we live and work by
Engineering science that studies the relation between workers & their environment
28. What should you do if a client has an infection?
Care taken by the individual to preserve health
Decline service
Most effective form of advertising
Moral principles we live and work by
29. When you are receptive - you are...
Golden rules of human relations teach that every action brings about a reaction
Interested in other people - responsive to the feelings of other people and responsive to the opinions of other people
Maintaining cleanliness & healthfulness every day
Care taken by the individual to preserve health
30. Renew yourself with relaxation
In order to feel refreshed and eager to face the workda
As an esthetician you are percieved as a kind of caregivers so it is important to?
Good - nutritious food has many effects
We have satisfied when we feel self-love & acceptance
31. Personal Hygiene
Care taken by the individual to preserve health
Not sharing your personal problems with clients or repeating personal information clients have shared with you is...
Not likely to cause strong disagreement
Golden rules of human relations teach that every action brings about a reaction
32. Ethics
Chains of amino acid molecules used in all cell functions & body growth
Principles of good character
Steps taken by the government to preserve health
As an esthetician you are percieved as a kind of caregivers so it is important to?
33. Personal hygiene
Chains of amino acid molecules used in all cell functions & body growth
Establishing a routine for sleep - meals - & other daily requirements
Impression projected by a person engaged in any profesion consisting of outward appearance & conduct exhibited in the work place
Daily maintance of cleanliness by practicing good sanitizing habits
34. Take care of yourself
Maintaining cleanliness & healthfulness every day
As an esthetician you are percieved as a kind of caregivers so it is important to?
We have satisfied when we feel self-love & acceptance
Words - voice inflections & facial expresions
35. Protein requirements
Range from 15-30%
That which propels you to do something is...
In order to feel refreshed and eager to face the workda
Chains of amino acid molecules used in all cell functions & body growth
36. Team work
As an esthetician - consist of outward appearance & conduct
Recommended dietary allowances; the recommended nutrient intake required to meet the known nutrient needs of the healthy individual
You can help create a stress - free environment by focusing on...
Art of effectively sharing information between 2 or more people
37. Human relations
Building self-esteem is important
Ability to understand people
Your attitude is a reflection of?
In order to feel refreshed and eager to face the workda
38. Every time
How often should a client consultation be done before a service:
Decline service
Ability to understand people
Art of effectively sharing information between 2 or more people
39. What you believe and think
Best method when dealing with difficult clients is to agree with them and
How often should a client consultation be done before a service:
Your attitude is a reflection of?
A condition that numbs and weakens the hands & can eventually affect the ability to work
40. Achieving balance
Golden rules of human relations teach that every action brings about a reaction
The key to a happy and productive life.
If we understand the needs and motives of others - we are better able to?
A condition that numbs and weakens the hands & can eventually affect the ability to work
41. Good posture
How often should a client consultation be done before a service:
Words - voice inflections & facial expresions
Not likely to cause strong disagreement
Holding your shoulders level & relaxed
42. MSDS stands for...
Physical exercise has many positive effects on our bodie.
The science of how a workplace can best be designed for comfort - safety - efficiency & productivity
Material safety data sheet
Interested in other people - responsive to the feelings of other people and responsive to the opinions of other people
43. Critical
Range from 15-30%
The science that deals with healthful living
How often should a client consultation be done before a service:
Being tactful means being straightfoward but not too...
44. Everything we do (good or bad) elicits a response from others
Physical exercise has many positive effects on our bodie.
Golden rules of human relations teach that every action brings about a reaction
Material safety data sheet
Smile - shake hands firmly and direct eye contact and introduce yourself
45. Reflective listening
Best method when dealing with difficult clients is to agree with them and
Listening to a client & then repeating in your own words what you think the client is telling you
Being fully attentive to what the other person is saying
Material safety data sheet
46. Professional image
As an esthetician - consist of outward appearance & conduct
Material safety data sheet
Range from 15-30%
Listening to a client & then repeating in your own words what you think the client is telling you
47. Energy in food is measured by...
Calories
Maintaining healthy teeth & keeping breath sweet
Listening to a client & then repeating in your own words what you think the client is telling you
Principles of good character
48. Word of mouth
Most effective form of advertising
Impression projected by a person engaged in any profesion consisting of outward appearance & conduct exhibited in the work place
A well developed attitude
Holding your shoulders level & relaxed
49. You can communicate through...
Good - nutritious food has many effects
Words - voice inflections & facial expresions
Maintaining healthy teeth & keeping breath sweet
The key to a happy and productive life.
50. Proffesional image
The best way to understand others is to begin with a firm understanding of
Impression projected by a person engaged in any profesion consisting of outward appearance & conduct exhibited in the work place
The inability to cope with a threat - real or imagined - to our well being - which results in a series of responses and adaptations by our minds & bodies; tension caused by a situation
Most effective form of advertising