Test your basic knowledge |

Guest Services And Personal Grooming In The Beauty Industry

Subjects : business-skills, industries

Instructions:

Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can study here.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.

1. Hygiene
Golden rules of human relations teach that every action brings about a reaction
Words - voice inflections & facial expresions
Skills - such as active listening - that help you share feelings - thoughts - and information with others
The science that deals with healthful living

2. Non-controversial
The best way to understand others is to begin with a firm understanding of
The science that deals with healthful living
Not likely to cause strong disagreement
Golden rules of human relations teach that every action brings about a reaction

3. Personal Hygiene
Care taken by the individual to preserve health
Maintaining cleanliness & healthfulness every day
Most effective form of advertising
Art of effectively sharing information between 2 or more people

4. Express emotions appropriately
Recommended dietary allowances; the recommended nutrient intake required to meet the known nutrient needs of the healthy individual
Emotional stability allows us to?
The inability to cope with a threat - real or imagined - to our well being - which results in a series of responses and adaptations by our minds & bodies; tension caused by a situation
As an esthetician spending a great deal of time on your feet - proper foot care

5. Take deep breaths
An effective way to stay calm when under stress
Daily maintance of cleanliness by practicing good sanitizing habits
You can help create a stress - free environment by focusing on...
Physical exercise has many positive effects on our bodie.

6. Reflective listening
Skills - such as active listening - that help you share feelings - thoughts - and information with others
As an esthetician you are percieved as a kind of caregivers so it is important to?
Listening to a client & then repeating in your own words what you think the client is telling you
Ability to understand people

7. MSDS stands for...
Compounds that breakdown the basic chemical sugars & supply energy for the body - 45 to 65% of all calories
Material safety data sheet
Asking a cient to make a future appointment before leaving the skin care center
Not likely to cause strong disagreement

8. Stress
Asking a cient to make a future appointment before leaving the skin care center
The inability to cope with a threat - real or imagined - to our well being - which results in a series of responses and adaptations by our minds & bodies; tension caused by a situation
Principles of good character - proper conduct & moral judgement - expressed through personality - human relations & professional image
Golden rules of human relations teach that every action brings about a reaction

9. Emotional needs
Maintaining cleanliness & healthfulness every day
We have satisfied when we feel self-love & acceptance
Listening to a client & then repeating in your own words what you think the client is telling you
If we understand the needs and motives of others - we are better able to?

10. When you meet a new client for the first time - you should...
Chains of amino acid molecules used in all cell functions & body growth
Smile - shake hands firmly and direct eye contact and introduce yourself
The key to a happy and productive life.
The best way to understand others is to begin with a firm understanding of

11. What should you do if a client has an infection?
Good - nutritious food has many effects
Impression projected by a person engaged in any profesion consisting of outward appearance & conduct exhibited in the work place
Decline service
Steps taken by the government to preserve health

12. Good posture
The inability to cope with a threat - real or imagined - to our well being - which results in a series of responses and adaptations by our minds & bodies; tension caused by a situation
Range from 15-30%
Holding your shoulders level & relaxed
How often should a client consultation be done before a service:

13. Public Hygiene
Characteristics - such as size of the container - aroma or specific ingredients
Steps taken by the government to preserve health
The inability to cope with a threat - real or imagined - to our well being - which results in a series of responses and adaptations by our minds & bodies; tension caused by a situation
Engineering science that studies the relation between workers & their environment

14. Rebooking
A well developed attitude
Asking a cient to make a future appointment before leaving the skin care center
Words - voice inflections & facial expresions
Skills - such as active listening - that help you share feelings - thoughts - and information with others

15. Motivation
Compounds that breakdown the basic chemical sugars & supply energy for the body - 45 to 65% of all calories
A well developed attitude
That which propels you to do something is...
Emotional stability allows us to?

16. Proffesional image
A fundamental factor in human relations has to do with how ______ we are feeling:
Care taken by the individual to preserve health
Golden rules of human relations teach that every action brings about a reaction
Impression projected by a person engaged in any profesion consisting of outward appearance & conduct exhibited in the work place

17. Every time
Maintaining healthy teeth & keeping breath sweet
How often should a client consultation be done before a service:
Material safety data sheet
Being fully attentive to what the other person is saying

18. Oral Hygiene
The science of how a workplace can best be designed for comfort - safety - efficiency & productivity
Maintaining healthy teeth & keeping breath sweet
A condition that numbs and weakens the hands & can eventually affect the ability to work
The inability to cope with a threat - real or imagined - to our well being - which results in a series of responses and adaptations by our minds & bodies; tension caused by a situation

19. Discretion
Qualities
Holding your shoulders level & relaxed
Not sharing your personal problems with clients or repeating personal information clients have shared with you is...
A well developed attitude

20. Take care of yourself
Building self-esteem is important
As an esthetician you are percieved as a kind of caregivers so it is important to?
Steps taken by the government to preserve health
How often should a client consultation be done before a service:

21. When you are receptive - you are...
Interested in other people - responsive to the feelings of other people and responsive to the opinions of other people
Holding your shoulders level & relaxed
Maintaining healthy teeth & keeping breath sweet
Building self-esteem is important

22. Communication Skills
Maintaining cleanliness & healthfulness every day
A condition that numbs and weakens the hands & can eventually affect the ability to work
Skills - such as active listening - that help you share feelings - thoughts - and information with others
Compounds that breakdown the basic chemical sugars & supply energy for the body - 45 to 65% of all calories

23. Energy in food is measured by...
Compounds that breakdown the basic chemical sugars & supply energy for the body - 45 to 65% of all calories
Not likely to cause strong disagreement
Moral principles we live and work by
Calories

24. Ergonomics
Maintaining cleanliness & healthfulness every day
Another name for public hygiene
Decline service
Engineering science that studies the relation between workers & their environment

25. Renew yourself with relaxation
Not sharing your personal problems with clients or repeating personal information clients have shared with you is...
Emotional stability allows us to?
The inability to cope with a threat - real or imagined - to our well being - which results in a series of responses and adaptations by our minds & bodies; tension caused by a situation
In order to feel refreshed and eager to face the workda

26. Having values & goals
Listening to a client & then repeating in your own words what you think the client is telling you
A well developed attitude
As an esthetician spending a great deal of time on your feet - proper foot care
Likely to cause strong disagreement

27. Is vital to succcess
Building self-esteem is important
Qualities
The science that deals with healthful living
Care taken by the individual to preserve health

28. Controversial
Likely to cause strong disagreement
Smile - shake hands firmly and direct eye contact and introduce yourself
Ability to understand people
An effective way to stay calm when under stress

29. Product feature
Characteristics - such as size of the container - aroma or specific ingredients
Principles of good character
A well developed attitude
Being tactful means being straightfoward but not too...

30. Personal hygiene
Combination of understanding - empathy & acceptance
Maintaining cleanliness & healthfulness every day
Holding your shoulders level & relaxed
Recommended dietary allowances; the recommended nutrient intake required to meet the known nutrient needs of the healthy individual

31. Being a good listener
Being fully attentive to what the other person is saying
Principles of good character
Maintaining healthy teeth & keeping breath sweet
Steps taken by the government to preserve health

32. Sensitivity
Establishing a routine for sleep - meals - & other daily requirements
As an esthetician spending a great deal of time on your feet - proper foot care
Decline service
Combination of understanding - empathy & acceptance

33. Act professionally
Not sharing your personal problems with clients or repeating personal information clients have shared with you is...
Care taken by the individual to preserve health
If we understand the needs and motives of others - we are better able to?
An effective way to stay calm when under stress

34. Sanitation
Another name for public hygiene
Decline service
That which propels you to do something is...
As an esthetician you are percieved as a kind of caregivers so it is important to?

35. Word of mouth
The science of how a workplace can best be designed for comfort - safety - efficiency & productivity
Principles of good character
Physical exercise has many positive effects on our bodie.
Most effective form of advertising

36. Yourself
The best way to understand others is to begin with a firm understanding of
Not sharing your personal problems with clients or repeating personal information clients have shared with you is...
The science of how a workplace can best be designed for comfort - safety - efficiency & productivity
Listening to a client & then repeating in your own words what you think the client is telling you

37. Team work
You can help create a stress - free environment by focusing on...
Physical exercise has many positive effects on our bodie.
Care taken by the individual to preserve health
Not likely to cause strong disagreement

38. Achieving balance
How often should a client consultation be done before a service:
Emotional stability allows us to?
Steps taken by the government to preserve health
The key to a happy and productive life.

39. Maintain good posture
A condition that numbs and weakens the hands & can eventually affect the ability to work
Impression projected by a person engaged in any profesion consisting of outward appearance & conduct exhibited in the work place
Range from 15-30%
As an esthetician spending a great deal of time on your feet - proper foot care

40. Calories
Measure of heat units; measures food energy for the body
Steps taken by the government to preserve health
A well developed attitude
You can help create a stress - free environment by focusing on...

41. Helpful in reducing stress
Range from 15-30%
Establishing a routine for sleep - meals - & other daily requirements
Impression projected by a person engaged in any profesion consisting of outward appearance & conduct exhibited in the work place
Material safety data sheet

42. Protein requirements
In order to feel refreshed and eager to face the workda
Characteristics - such as size of the container - aroma or specific ingredients
Art of effectively sharing information between 2 or more people
Range from 15-30%

43. Personal hygiene
As an esthetician you are percieved as a kind of caregivers so it is important to?
A condition that numbs and weakens the hands & can eventually affect the ability to work
Daily maintance of cleanliness by practicing good sanitizing habits
We have satisfied when we feel self-love & acceptance

44. Ethics
Maintaining cleanliness & healthfulness every day
Golden rules of human relations teach that every action brings about a reaction
Principles of good character - proper conduct & moral judgement - expressed through personality - human relations & professional image
Establishing a routine for sleep - meals - & other daily requirements

45. Carbohydrates
Compounds that breakdown the basic chemical sugars & supply energy for the body - 45 to 65% of all calories
Ability to understand people
Asking a cient to make a future appointment before leaving the skin care center
A condition that numbs and weakens the hands & can eventually affect the ability to work

46. Secure
Emotional stability allows us to?
Listening to a client & then repeating in your own words what you think the client is telling you
Not likely to cause strong disagreement
A fundamental factor in human relations has to do with how ______ we are feeling:

47. Ethics
Principles of good character
Being fully attentive to what the other person is saying
Not likely to cause strong disagreement
A well developed attitude

48. Preventing a variety of illnesses
Physical exercise has many positive effects on our bodie.
Good - nutritious food has many effects
Being fully attentive to what the other person is saying
Compounds that breakdown the basic chemical sugars & supply energy for the body - 45 to 65% of all calories

49. Proper functioning of organs
Combination of understanding - empathy & acceptance
Golden rules of human relations teach that every action brings about a reaction
A condition that numbs and weakens the hands & can eventually affect the ability to work
Physical exercise has many positive effects on our bodie.

50. Proteins
Range from 15-30%
As an esthetician spending a great deal of time on your feet - proper foot care
Care taken by the individual to preserve health
Chains of amino acid molecules used in all cell functions & body growth