Test your basic knowledge |

Guest Services And Personal Grooming In The Beauty Industry

Subjects : business-skills, industries

Instructions:

Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can study here.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.

1. Gather some basic information about the client
Principles of good character
Likely to cause strong disagreement
The science of how a workplace can best be designed for comfort - safety - efficiency & productivity
Primary purpose of the consultation form

2. Controversial
Being fully attentive to what the other person is saying
Principles of good character - proper conduct & moral judgement - expressed through personality - human relations & professional image
Likely to cause strong disagreement
Art of effectively sharing information between 2 or more people

3. Calories
Impression projected by a person engaged in any profesion consisting of outward appearance & conduct exhibited in the work place
Measure of heat units; measures food energy for the body
Listening to a client & then repeating in your own words what you think the client is telling you
Decline service

4. Motivation
Compounds that breakdown the basic chemical sugars & supply energy for the body - 45 to 65% of all calories
Best method when dealing with difficult clients is to agree with them and
That which propels you to do something is...
Interested in other people - responsive to the feelings of other people and responsive to the opinions of other people

5. Stress
In order to feel refreshed and eager to face the workda
Characteristics - such as size of the container - aroma or specific ingredients
The inability to cope with a threat - real or imagined - to our well being - which results in a series of responses and adaptations by our minds & bodies; tension caused by a situation
That which propels you to do something is...

6. Human relations
Maintaining healthy teeth & keeping breath sweet
Moral principles we live and work by
If we understand the needs and motives of others - we are better able to?
Ability to understand people

7. Protein requirements
Building self-esteem is important
Likely to cause strong disagreement
Establishing a routine for sleep - meals - & other daily requirements
Range from 15-30%

8. Ethics
Primary purpose of the consultation form
A condition that numbs and weakens the hands & can eventually affect the ability to work
Moral principles we live and work by
Engineering science that studies the relation between workers & their environment

9. Oral Hygiene
Another name for public hygiene
Your attitude is a reflection of?
Maintaining healthy teeth & keeping breath sweet
How often should a client consultation be done before a service:

10. Public Hygiene
Steps taken by the government to preserve health
In order to feel refreshed and eager to face the workda
How often should a client consultation be done before a service:
Being tactful means being straightfoward but not too...

11. Emotional needs
We have satisfied when we feel self-love & acceptance
Establishing a routine for sleep - meals - & other daily requirements
As an esthetician you are percieved as a kind of caregivers so it is important to?
Engineering science that studies the relation between workers & their environment

12. Maintain good posture
How often should a client consultation be done before a service:
Being fully attentive to what the other person is saying
Physical exercise has many positive effects on our bodie.
As an esthetician spending a great deal of time on your feet - proper foot care

13. Proteins
As an esthetician spending a great deal of time on your feet - proper foot care
Chains of amino acid molecules used in all cell functions & body growth
Steps taken by the government to preserve health
Words - voice inflections & facial expresions

14. Helpful in reducing stress
The science of how a workplace can best be designed for comfort - safety - efficiency & productivity
Characteristics - such as size of the container - aroma or specific ingredients
Establishing a routine for sleep - meals - & other daily requirements
Art of effectively sharing information between 2 or more people

15. When you are receptive - you are...
Material safety data sheet
An effective way to stay calm when under stress
Interested in other people - responsive to the feelings of other people and responsive to the opinions of other people
Daily maintance of cleanliness by practicing good sanitizing habits

16. Proper functioning of organs
Interested in other people - responsive to the feelings of other people and responsive to the opinions of other people
Physical exercise has many positive effects on our bodie.
That which propels you to do something is...
Steps taken by the government to preserve health

17. Personal hygiene
Maintaining cleanliness & healthfulness every day
In order to feel refreshed and eager to face the workda
Range from 15-30%
Principles of good character

18. Having values & goals
Best method when dealing with difficult clients is to agree with them and
A well developed attitude
A fundamental factor in human relations has to do with how ______ we are feeling:
Compounds that breakdown the basic chemical sugars & supply energy for the body - 45 to 65% of all calories

19. Achieving balance
Care taken by the individual to preserve health
The key to a happy and productive life.
Measure of heat units; measures food energy for the body
Range from 15-30%

20. Ethics
Not likely to cause strong disagreement
Principles of good character
Holding your shoulders level & relaxed
Measure of heat units; measures food energy for the body

21. Reflective listening
Moral principles we live and work by
Listening to a client & then repeating in your own words what you think the client is telling you
Material safety data sheet
Not likely to cause strong disagreement

22. RDA
Principles of good character
The inability to cope with a threat - real or imagined - to our well being - which results in a series of responses and adaptations by our minds & bodies; tension caused by a situation
Maintaining healthy teeth & keeping breath sweet
Recommended dietary allowances; the recommended nutrient intake required to meet the known nutrient needs of the healthy individual

23. Offer to remedy the situation
Engineering science that studies the relation between workers & their environment
Asking a cient to make a future appointment before leaving the skin care center
Best method when dealing with difficult clients is to agree with them and
You can help create a stress - free environment by focusing on...

24. Non-controversial
Not likely to cause strong disagreement
If we understand the needs and motives of others - we are better able to?
Physical exercise has many positive effects on our bodie.
Words - voice inflections & facial expresions

25. Hygiene
Not likely to cause strong disagreement
The science that deals with healthful living
Principles of good character
Holding your shoulders level & relaxed

26. Preventing a variety of illnesses
Being tactful means being straightfoward but not too...
Decline service
Your attitude is a reflection of?
Good - nutritious food has many effects

27. Attributes
The key to a happy and productive life.
Maintaining healthy teeth & keeping breath sweet
A condition that numbs and weakens the hands & can eventually affect the ability to work
Qualities

28. Is vital to succcess
As an esthetician you are percieved as a kind of caregivers so it is important to?
An effective way to stay calm when under stress
Interested in other people - responsive to the feelings of other people and responsive to the opinions of other people
Building self-esteem is important

29. Carbohydrates
Ability to understand people
Compounds that breakdown the basic chemical sugars & supply energy for the body - 45 to 65% of all calories
Care taken by the individual to preserve health
Calories

30. Ergonomics
Building self-esteem is important
Primary purpose of the consultation form
The science of how a workplace can best be designed for comfort - safety - efficiency & productivity
A well developed attitude

31. Critical
Art of effectively sharing information between 2 or more people
Being tactful means being straightfoward but not too...
Chains of amino acid molecules used in all cell functions & body growth
Combination of understanding - empathy & acceptance

32. You can communicate through...
Words - voice inflections & facial expresions
That which propels you to do something is...
In order to feel refreshed and eager to face the workda
Another name for public hygiene

33. Being a good listener
Principles of good character
Daily maintance of cleanliness by practicing good sanitizing habits
Smile - shake hands firmly and direct eye contact and introduce yourself
Being fully attentive to what the other person is saying

34. Every time
How often should a client consultation be done before a service:
Compounds that breakdown the basic chemical sugars & supply energy for the body - 45 to 65% of all calories
Another name for public hygiene
Principles of good character

35. What should you do if a client has an infection?
Listening to a client & then repeating in your own words what you think the client is telling you
Not sharing your personal problems with clients or repeating personal information clients have shared with you is...
An effective way to stay calm when under stress
Decline service

36. Rebooking
Asking a cient to make a future appointment before leaving the skin care center
As an esthetician - consist of outward appearance & conduct
Decline service
Being fully attentive to what the other person is saying

37. Everything we do (good or bad) elicits a response from others
Art of effectively sharing information between 2 or more people
Another name for public hygiene
Golden rules of human relations teach that every action brings about a reaction
The key to a happy and productive life.

38. MSDS stands for...
Establishing a routine for sleep - meals - & other daily requirements
As an esthetician - consist of outward appearance & conduct
Material safety data sheet
Physical exercise has many positive effects on our bodie.

39. Carpal Tunnel Syndrome
Decline service
Golden rules of human relations teach that every action brings about a reaction
Engineering science that studies the relation between workers & their environment
A condition that numbs and weakens the hands & can eventually affect the ability to work

40. What you believe and think
Decline service
Your attitude is a reflection of?
Not sharing your personal problems with clients or repeating personal information clients have shared with you is...
Range from 15-30%

41. Word of mouth
Principles of good character - proper conduct & moral judgement - expressed through personality - human relations & professional image
Recommended dietary allowances; the recommended nutrient intake required to meet the known nutrient needs of the healthy individual
Most effective form of advertising
Being fully attentive to what the other person is saying

42. Secure
We have satisfied when we feel self-love & acceptance
An effective way to stay calm when under stress
Steps taken by the government to preserve health
A fundamental factor in human relations has to do with how ______ we are feeling:

43. Take care of yourself
Characteristics - such as size of the container - aroma or specific ingredients
Most effective form of advertising
As an esthetician you are percieved as a kind of caregivers so it is important to?
The key to a happy and productive life.

44. Proffesional image
Decline service
Smile - shake hands firmly and direct eye contact and introduce yourself
Impression projected by a person engaged in any profesion consisting of outward appearance & conduct exhibited in the work place
Primary purpose of the consultation form

45. Yourself
Skills - such as active listening - that help you share feelings - thoughts - and information with others
Being fully attentive to what the other person is saying
Calories
The best way to understand others is to begin with a firm understanding of

46. Personal Hygiene
Compounds that breakdown the basic chemical sugars & supply energy for the body - 45 to 65% of all calories
Care taken by the individual to preserve health
Primary purpose of the consultation form
In order to feel refreshed and eager to face the workda

47. When you meet a new client for the first time - you should...
Care taken by the individual to preserve health
Best method when dealing with difficult clients is to agree with them and
Smile - shake hands firmly and direct eye contact and introduce yourself
Impression projected by a person engaged in any profesion consisting of outward appearance & conduct exhibited in the work place

48. Communication Skills
Care taken by the individual to preserve health
Skills - such as active listening - that help you share feelings - thoughts - and information with others
Not likely to cause strong disagreement
Best method when dealing with difficult clients is to agree with them and

49. Communication
Golden rules of human relations teach that every action brings about a reaction
Building self-esteem is important
Art of effectively sharing information between 2 or more people
As an esthetician - consist of outward appearance & conduct

50. Sanitation
Range from 15-30%
Another name for public hygiene
An effective way to stay calm when under stress
Combination of understanding - empathy & acceptance