Test your basic knowledge |

Guest Services And Personal Grooming In The Beauty Industry

Subjects : business-skills, industries

Instructions:

Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can study here.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.

1. Everything we do (good or bad) elicits a response from others
You can help create a stress - free environment by focusing on...
Golden rules of human relations teach that every action brings about a reaction
Building self-esteem is important
Calories

2. Rebooking
Asking a cient to make a future appointment before leaving the skin care center
Primary purpose of the consultation form
Qualities
Not likely to cause strong disagreement

3. Preventing a variety of illnesses
Building self-esteem is important
Good - nutritious food has many effects
Combination of understanding - empathy & acceptance
In order to feel refreshed and eager to face the workda

4. Ergonomics
You can help create a stress - free environment by focusing on...
The science of how a workplace can best be designed for comfort - safety - efficiency & productivity
The inability to cope with a threat - real or imagined - to our well being - which results in a series of responses and adaptations by our minds & bodies; tension caused by a situation
Maintaining healthy teeth & keeping breath sweet

5. Having values & goals
Best method when dealing with difficult clients is to agree with them and
That which propels you to do something is...
A well developed attitude
Material safety data sheet

6. RDA
You can help create a stress - free environment by focusing on...
Chains of amino acid molecules used in all cell functions & body growth
Recommended dietary allowances; the recommended nutrient intake required to meet the known nutrient needs of the healthy individual
How often should a client consultation be done before a service:

7. Personal hygiene
Measure of heat units; measures food energy for the body
Physical exercise has many positive effects on our bodie.
Best method when dealing with difficult clients is to agree with them and
Daily maintance of cleanliness by practicing good sanitizing habits

8. Motivation
Being tactful means being straightfoward but not too...
That which propels you to do something is...
Being fully attentive to what the other person is saying
Your attitude is a reflection of?

9. Proffesional image
The science of how a workplace can best be designed for comfort - safety - efficiency & productivity
Impression projected by a person engaged in any profesion consisting of outward appearance & conduct exhibited in the work place
Recommended dietary allowances; the recommended nutrient intake required to meet the known nutrient needs of the healthy individual
Good - nutritious food has many effects

10. Protein requirements
Daily maintance of cleanliness by practicing good sanitizing habits
Range from 15-30%
Asking a cient to make a future appointment before leaving the skin care center
Moral principles we live and work by

11. Discretion
If we understand the needs and motives of others - we are better able to?
Measure of heat units; measures food energy for the body
Moral principles we live and work by
Not sharing your personal problems with clients or repeating personal information clients have shared with you is...

12. Oral Hygiene
We have satisfied when we feel self-love & acceptance
Maintaining healthy teeth & keeping breath sweet
The science that deals with healthful living
Being tactful means being straightfoward but not too...

13. Maintain good posture
As an esthetician spending a great deal of time on your feet - proper foot care
Range from 15-30%
Measure of heat units; measures food energy for the body
Being tactful means being straightfoward but not too...

14. Communication
Impression projected by a person engaged in any profesion consisting of outward appearance & conduct exhibited in the work place
Compounds that breakdown the basic chemical sugars & supply energy for the body - 45 to 65% of all calories
Art of effectively sharing information between 2 or more people
How often should a client consultation be done before a service:

15. Stress
A fundamental factor in human relations has to do with how ______ we are feeling:
Being tactful means being straightfoward but not too...
Impression projected by a person engaged in any profesion consisting of outward appearance & conduct exhibited in the work place
The inability to cope with a threat - real or imagined - to our well being - which results in a series of responses and adaptations by our minds & bodies; tension caused by a situation

16. Sensitivity
As an esthetician spending a great deal of time on your feet - proper foot care
The inability to cope with a threat - real or imagined - to our well being - which results in a series of responses and adaptations by our minds & bodies; tension caused by a situation
A fundamental factor in human relations has to do with how ______ we are feeling:
Combination of understanding - empathy & acceptance

17. Achieving balance
The key to a happy and productive life.
Being tactful means being straightfoward but not too...
Interested in other people - responsive to the feelings of other people and responsive to the opinions of other people
A well developed attitude

18. Take deep breaths
If we understand the needs and motives of others - we are better able to?
An effective way to stay calm when under stress
Chains of amino acid molecules used in all cell functions & body growth
You can help create a stress - free environment by focusing on...

19. Every time
Another name for public hygiene
Not likely to cause strong disagreement
Words - voice inflections & facial expresions
How often should a client consultation be done before a service:

20. Controversial
Likely to cause strong disagreement
Another name for public hygiene
Being tactful means being straightfoward but not too...
The science of how a workplace can best be designed for comfort - safety - efficiency & productivity

21. Reflective listening
Chains of amino acid molecules used in all cell functions & body growth
How often should a client consultation be done before a service:
A condition that numbs and weakens the hands & can eventually affect the ability to work
Listening to a client & then repeating in your own words what you think the client is telling you

22. Offer to remedy the situation
Steps taken by the government to preserve health
Best method when dealing with difficult clients is to agree with them and
Good - nutritious food has many effects
Listening to a client & then repeating in your own words what you think the client is telling you

23. Personal Hygiene
Care taken by the individual to preserve health
Ability to understand people
As an esthetician you are percieved as a kind of caregivers so it is important to?
Golden rules of human relations teach that every action brings about a reaction

24. Express emotions appropriately
Emotional stability allows us to?
You can help create a stress - free environment by focusing on...
Calories
As an esthetician you are percieved as a kind of caregivers so it is important to?

25. You can communicate through...
The science that deals with healthful living
Words - voice inflections & facial expresions
Principles of good character - proper conduct & moral judgement - expressed through personality - human relations & professional image
The inability to cope with a threat - real or imagined - to our well being - which results in a series of responses and adaptations by our minds & bodies; tension caused by a situation

26. Being a good listener
If we understand the needs and motives of others - we are better able to?
A well developed attitude
Being fully attentive to what the other person is saying
An effective way to stay calm when under stress

27. Human relations
Ability to understand people
As an esthetician - consist of outward appearance & conduct
Qualities
Not likely to cause strong disagreement

28. Ergonomics
The key to a happy and productive life.
Care taken by the individual to preserve health
Characteristics - such as size of the container - aroma or specific ingredients
Engineering science that studies the relation between workers & their environment

29. Carpal Tunnel Syndrome
A condition that numbs and weakens the hands & can eventually affect the ability to work
Measure of heat units; measures food energy for the body
Daily maintance of cleanliness by practicing good sanitizing habits
In order to feel refreshed and eager to face the workda

30. Non-controversial
The inability to cope with a threat - real or imagined - to our well being - which results in a series of responses and adaptations by our minds & bodies; tension caused by a situation
An effective way to stay calm when under stress
Qualities
Not likely to cause strong disagreement

31. Team work
Recommended dietary allowances; the recommended nutrient intake required to meet the known nutrient needs of the healthy individual
Engineering science that studies the relation between workers & their environment
You can help create a stress - free environment by focusing on...
A well developed attitude

32. Act professionally
The science of how a workplace can best be designed for comfort - safety - efficiency & productivity
As an esthetician you are percieved as a kind of caregivers so it is important to?
Establishing a routine for sleep - meals - & other daily requirements
If we understand the needs and motives of others - we are better able to?

33. Word of mouth
Chains of amino acid molecules used in all cell functions & body growth
Most effective form of advertising
Decline service
Material safety data sheet

34. Ethics
Another name for public hygiene
Moral principles we live and work by
Ability to understand people
Recommended dietary allowances; the recommended nutrient intake required to meet the known nutrient needs of the healthy individual

35. When you are receptive - you are...
Likely to cause strong disagreement
Interested in other people - responsive to the feelings of other people and responsive to the opinions of other people
Material safety data sheet
Range from 15-30%

36. What you believe and think
How often should a client consultation be done before a service:
Steps taken by the government to preserve health
An effective way to stay calm when under stress
Your attitude is a reflection of?

37. Public Hygiene
In order to feel refreshed and eager to face the workda
Your attitude is a reflection of?
Impression projected by a person engaged in any profesion consisting of outward appearance & conduct exhibited in the work place
Steps taken by the government to preserve health

38. Secure
Establishing a routine for sleep - meals - & other daily requirements
A fundamental factor in human relations has to do with how ______ we are feeling:
Skills - such as active listening - that help you share feelings - thoughts - and information with others
As an esthetician you are percieved as a kind of caregivers so it is important to?

39. Critical
Care taken by the individual to preserve health
Interested in other people - responsive to the feelings of other people and responsive to the opinions of other people
Being tactful means being straightfoward but not too...
Combination of understanding - empathy & acceptance

40. MSDS stands for...
Material safety data sheet
If we understand the needs and motives of others - we are better able to?
Your attitude is a reflection of?
Moral principles we live and work by

41. Communication Skills
Skills - such as active listening - that help you share feelings - thoughts - and information with others
Asking a cient to make a future appointment before leaving the skin care center
Combination of understanding - empathy & acceptance
Building self-esteem is important

42. Personal hygiene
Maintaining cleanliness & healthfulness every day
As an esthetician spending a great deal of time on your feet - proper foot care
A condition that numbs and weakens the hands & can eventually affect the ability to work
Smile - shake hands firmly and direct eye contact and introduce yourself

43. Take care of yourself
As an esthetician you are percieved as a kind of caregivers so it is important to?
Chains of amino acid molecules used in all cell functions & body growth
Care taken by the individual to preserve health
Your attitude is a reflection of?

44. Energy in food is measured by...
Calories
Combination of understanding - empathy & acceptance
Establishing a routine for sleep - meals - & other daily requirements
Words - voice inflections & facial expresions

45. What should you do if a client has an infection?
The inability to cope with a threat - real or imagined - to our well being - which results in a series of responses and adaptations by our minds & bodies; tension caused by a situation
Decline service
As an esthetician - consist of outward appearance & conduct
Art of effectively sharing information between 2 or more people

46. Sanitation
You can help create a stress - free environment by focusing on...
Another name for public hygiene
A fundamental factor in human relations has to do with how ______ we are feeling:
Combination of understanding - empathy & acceptance

47. Calories
Measure of heat units; measures food energy for the body
Care taken by the individual to preserve health
A fundamental factor in human relations has to do with how ______ we are feeling:
The science that deals with healthful living

48. Ethics
Principles of good character - proper conduct & moral judgement - expressed through personality - human relations & professional image
Not likely to cause strong disagreement
Holding your shoulders level & relaxed
Principles of good character

49. Hygiene
Good - nutritious food has many effects
Not likely to cause strong disagreement
The science that deals with healthful living
Holding your shoulders level & relaxed

50. Good posture
An effective way to stay calm when under stress
Measure of heat units; measures food energy for the body
Engineering science that studies the relation between workers & their environment
Holding your shoulders level & relaxed