Test your basic knowledge |

Guest Services And Personal Grooming In The Beauty Industry

Subjects : business-skills, industries

Instructions:

Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can study here.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.

1. Personal Hygiene
Care taken by the individual to preserve health
Steps taken by the government to preserve health
Range from 15-30%
As an esthetician - consist of outward appearance & conduct

2. Gather some basic information about the client
Primary purpose of the consultation form
How often should a client consultation be done before a service:
Care taken by the individual to preserve health
An effective way to stay calm when under stress

3. Carpal Tunnel Syndrome
A condition that numbs and weakens the hands & can eventually affect the ability to work
As an esthetician you are percieved as a kind of caregivers so it is important to?
Moral principles we live and work by
Holding your shoulders level & relaxed

4. Take care of yourself
That which propels you to do something is...
Emotional stability allows us to?
As an esthetician you are percieved as a kind of caregivers so it is important to?
Asking a cient to make a future appointment before leaving the skin care center

5. When you are receptive - you are...
Interested in other people - responsive to the feelings of other people and responsive to the opinions of other people
Likely to cause strong disagreement
Building self-esteem is important
Recommended dietary allowances; the recommended nutrient intake required to meet the known nutrient needs of the healthy individual

6. MSDS stands for...
Material safety data sheet
Asking a cient to make a future appointment before leaving the skin care center
We have satisfied when we feel self-love & acceptance
Likely to cause strong disagreement

7. Rebooking
Being fully attentive to what the other person is saying
Being tactful means being straightfoward but not too...
Asking a cient to make a future appointment before leaving the skin care center
Listening to a client & then repeating in your own words what you think the client is telling you

8. Secure
A fundamental factor in human relations has to do with how ______ we are feeling:
Measure of heat units; measures food energy for the body
Not sharing your personal problems with clients or repeating personal information clients have shared with you is...
Most effective form of advertising

9. Personal hygiene
Physical exercise has many positive effects on our bodie.
Daily maintance of cleanliness by practicing good sanitizing habits
Smile - shake hands firmly and direct eye contact and introduce yourself
Qualities

10. Ergonomics
You can help create a stress - free environment by focusing on...
Likely to cause strong disagreement
Art of effectively sharing information between 2 or more people
Engineering science that studies the relation between workers & their environment

11. Human relations
Ability to understand people
We have satisfied when we feel self-love & acceptance
Good - nutritious food has many effects
Decline service

12. Good posture
Principles of good character
Measure of heat units; measures food energy for the body
Best method when dealing with difficult clients is to agree with them and
Holding your shoulders level & relaxed

13. Emotional needs
The inability to cope with a threat - real or imagined - to our well being - which results in a series of responses and adaptations by our minds & bodies; tension caused by a situation
We have satisfied when we feel self-love & acceptance
That which propels you to do something is...
Most effective form of advertising

14. Oral Hygiene
Smile - shake hands firmly and direct eye contact and introduce yourself
The science that deals with healthful living
Maintaining healthy teeth & keeping breath sweet
Most effective form of advertising

15. Product feature
Compounds that breakdown the basic chemical sugars & supply energy for the body - 45 to 65% of all calories
Characteristics - such as size of the container - aroma or specific ingredients
Emotional stability allows us to?
Moral principles we live and work by

16. Non-controversial
Not likely to cause strong disagreement
As an esthetician you are percieved as a kind of caregivers so it is important to?
Principles of good character - proper conduct & moral judgement - expressed through personality - human relations & professional image
Interested in other people - responsive to the feelings of other people and responsive to the opinions of other people

17. Professional image
As an esthetician - consist of outward appearance & conduct
Most effective form of advertising
Physical exercise has many positive effects on our bodie.
Calories

18. RDA
Recommended dietary allowances; the recommended nutrient intake required to meet the known nutrient needs of the healthy individual
Principles of good character
Another name for public hygiene
Characteristics - such as size of the container - aroma or specific ingredients

19. Hygiene
Engineering science that studies the relation between workers & their environment
The science that deals with healthful living
Recommended dietary allowances; the recommended nutrient intake required to meet the known nutrient needs of the healthy individual
Impression projected by a person engaged in any profesion consisting of outward appearance & conduct exhibited in the work place

20. Is vital to succcess
Not likely to cause strong disagreement
Qualities
Best method when dealing with difficult clients is to agree with them and
Building self-esteem is important

21. Act professionally
If we understand the needs and motives of others - we are better able to?
An effective way to stay calm when under stress
Material safety data sheet
Smile - shake hands firmly and direct eye contact and introduce yourself

22. Offer to remedy the situation
Primary purpose of the consultation form
Material safety data sheet
Best method when dealing with difficult clients is to agree with them and
Principles of good character - proper conduct & moral judgement - expressed through personality - human relations & professional image

23. Controversial
Moral principles we live and work by
Interested in other people - responsive to the feelings of other people and responsive to the opinions of other people
Likely to cause strong disagreement
Another name for public hygiene

24. What you believe and think
Being fully attentive to what the other person is saying
Principles of good character - proper conduct & moral judgement - expressed through personality - human relations & professional image
Being tactful means being straightfoward but not too...
Your attitude is a reflection of?

25. Energy in food is measured by...
As an esthetician you are percieved as a kind of caregivers so it is important to?
Calories
Golden rules of human relations teach that every action brings about a reaction
Combination of understanding - empathy & acceptance

26. Communication Skills
Skills - such as active listening - that help you share feelings - thoughts - and information with others
Golden rules of human relations teach that every action brings about a reaction
Steps taken by the government to preserve health
An effective way to stay calm when under stress

27. Attributes
If we understand the needs and motives of others - we are better able to?
The science that deals with healthful living
Establishing a routine for sleep - meals - & other daily requirements
Qualities

28. Ethics
Steps taken by the government to preserve health
Establishing a routine for sleep - meals - & other daily requirements
Principles of good character - proper conduct & moral judgement - expressed through personality - human relations & professional image
The key to a happy and productive life.

29. Public Hygiene
Steps taken by the government to preserve health
Ability to understand people
Engineering science that studies the relation between workers & their environment
Maintaining healthy teeth & keeping breath sweet

30. Proper functioning of organs
Maintaining healthy teeth & keeping breath sweet
Physical exercise has many positive effects on our bodie.
Best method when dealing with difficult clients is to agree with them and
Care taken by the individual to preserve health

31. Everything we do (good or bad) elicits a response from others
Primary purpose of the consultation form
Characteristics - such as size of the container - aroma or specific ingredients
Emotional stability allows us to?
Golden rules of human relations teach that every action brings about a reaction

32. Discretion
Not sharing your personal problems with clients or repeating personal information clients have shared with you is...
Building self-esteem is important
A condition that numbs and weakens the hands & can eventually affect the ability to work
You can help create a stress - free environment by focusing on...

33. Ethics
Engineering science that studies the relation between workers & their environment
Moral principles we live and work by
Emotional stability allows us to?
Good - nutritious food has many effects

34. Communication
Engineering science that studies the relation between workers & their environment
If we understand the needs and motives of others - we are better able to?
Art of effectively sharing information between 2 or more people
Characteristics - such as size of the container - aroma or specific ingredients

35. Ergonomics
The science of how a workplace can best be designed for comfort - safety - efficiency & productivity
The science that deals with healthful living
The inability to cope with a threat - real or imagined - to our well being - which results in a series of responses and adaptations by our minds & bodies; tension caused by a situation
Daily maintance of cleanliness by practicing good sanitizing habits

36. Stress
Primary purpose of the consultation form
Being tactful means being straightfoward but not too...
The inability to cope with a threat - real or imagined - to our well being - which results in a series of responses and adaptations by our minds & bodies; tension caused by a situation
Daily maintance of cleanliness by practicing good sanitizing habits

37. Every time
Steps taken by the government to preserve health
Principles of good character
How often should a client consultation be done before a service:
Range from 15-30%

38. Proteins
Not sharing your personal problems with clients or repeating personal information clients have shared with you is...
Characteristics - such as size of the container - aroma or specific ingredients
As an esthetician - consist of outward appearance & conduct
Chains of amino acid molecules used in all cell functions & body growth

39. Proffesional image
We have satisfied when we feel self-love & acceptance
That which propels you to do something is...
Impression projected by a person engaged in any profesion consisting of outward appearance & conduct exhibited in the work place
As an esthetician - consist of outward appearance & conduct

40. Preventing a variety of illnesses
Good - nutritious food has many effects
The science of how a workplace can best be designed for comfort - safety - efficiency & productivity
Range from 15-30%
Most effective form of advertising

41. Renew yourself with relaxation
In order to feel refreshed and eager to face the workda
Asking a cient to make a future appointment before leaving the skin care center
Holding your shoulders level & relaxed
Principles of good character - proper conduct & moral judgement - expressed through personality - human relations & professional image

42. Personal hygiene
Maintaining cleanliness & healthfulness every day
Maintaining healthy teeth & keeping breath sweet
Skills - such as active listening - that help you share feelings - thoughts - and information with others
Chains of amino acid molecules used in all cell functions & body growth

43. Maintain good posture
Impression projected by a person engaged in any profesion consisting of outward appearance & conduct exhibited in the work place
As an esthetician spending a great deal of time on your feet - proper foot care
Not likely to cause strong disagreement
Measure of heat units; measures food energy for the body

44. Calories
Measure of heat units; measures food energy for the body
Daily maintance of cleanliness by practicing good sanitizing habits
Compounds that breakdown the basic chemical sugars & supply energy for the body - 45 to 65% of all calories
Your attitude is a reflection of?

45. Critical
Being tactful means being straightfoward but not too...
Establishing a routine for sleep - meals - & other daily requirements
Building self-esteem is important
Decline service

46. Word of mouth
An effective way to stay calm when under stress
The science of how a workplace can best be designed for comfort - safety - efficiency & productivity
Interested in other people - responsive to the feelings of other people and responsive to the opinions of other people
Most effective form of advertising

47. Motivation
Holding your shoulders level & relaxed
That which propels you to do something is...
Maintaining cleanliness & healthfulness every day
Combination of understanding - empathy & acceptance

48. Having values & goals
A well developed attitude
Primary purpose of the consultation form
The best way to understand others is to begin with a firm understanding of
Best method when dealing with difficult clients is to agree with them and

49. You can communicate through...
Another name for public hygiene
We have satisfied when we feel self-love & acceptance
Words - voice inflections & facial expresions
Range from 15-30%

50. Carbohydrates
As an esthetician you are percieved as a kind of caregivers so it is important to?
Recommended dietary allowances; the recommended nutrient intake required to meet the known nutrient needs of the healthy individual
As an esthetician spending a great deal of time on your feet - proper foot care
Compounds that breakdown the basic chemical sugars & supply energy for the body - 45 to 65% of all calories