Test your basic knowledge |

Guest Services And Personal Grooming In The Beauty Industry

Subjects : business-skills, industries

Instructions:

Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can study here.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.

1. RDA
Asking a cient to make a future appointment before leaving the skin care center
Steps taken by the government to preserve health
Daily maintance of cleanliness by practicing good sanitizing habits
Recommended dietary allowances; the recommended nutrient intake required to meet the known nutrient needs of the healthy individual

2. Public Hygiene
Steps taken by the government to preserve health
Characteristics - such as size of the container - aroma or specific ingredients
Establishing a routine for sleep - meals - & other daily requirements
Not sharing your personal problems with clients or repeating personal information clients have shared with you is...

3. When you meet a new client for the first time - you should...
As an esthetician you are percieved as a kind of caregivers so it is important to?
Smile - shake hands firmly and direct eye contact and introduce yourself
Chains of amino acid molecules used in all cell functions & body growth
The inability to cope with a threat - real or imagined - to our well being - which results in a series of responses and adaptations by our minds & bodies; tension caused by a situation

4. Rebooking
Asking a cient to make a future appointment before leaving the skin care center
The science of how a workplace can best be designed for comfort - safety - efficiency & productivity
A well developed attitude
Maintaining healthy teeth & keeping breath sweet

5. Ethics
Being fully attentive to what the other person is saying
Principles of good character - proper conduct & moral judgement - expressed through personality - human relations & professional image
Establishing a routine for sleep - meals - & other daily requirements
If we understand the needs and motives of others - we are better able to?

6. Being a good listener
Golden rules of human relations teach that every action brings about a reaction
Being fully attentive to what the other person is saying
Establishing a routine for sleep - meals - & other daily requirements
A condition that numbs and weakens the hands & can eventually affect the ability to work

7. Attributes
Care taken by the individual to preserve health
Qualities
Listening to a client & then repeating in your own words what you think the client is telling you
Decline service

8. Gather some basic information about the client
Words - voice inflections & facial expresions
Skills - such as active listening - that help you share feelings - thoughts - and information with others
You can help create a stress - free environment by focusing on...
Primary purpose of the consultation form

9. Ethics
Moral principles we live and work by
Measure of heat units; measures food energy for the body
Range from 15-30%
Maintaining healthy teeth & keeping breath sweet

10. Act professionally
An effective way to stay calm when under stress
Not likely to cause strong disagreement
If we understand the needs and motives of others - we are better able to?
The science that deals with healthful living

11. Critical
Holding your shoulders level & relaxed
Not sharing your personal problems with clients or repeating personal information clients have shared with you is...
Daily maintance of cleanliness by practicing good sanitizing habits
Being tactful means being straightfoward but not too...

12. Yourself
As an esthetician spending a great deal of time on your feet - proper foot care
As an esthetician you are percieved as a kind of caregivers so it is important to?
Smile - shake hands firmly and direct eye contact and introduce yourself
The best way to understand others is to begin with a firm understanding of

13. Helpful in reducing stress
Measure of heat units; measures food energy for the body
Establishing a routine for sleep - meals - & other daily requirements
You can help create a stress - free environment by focusing on...
An effective way to stay calm when under stress

14. Express emotions appropriately
Being fully attentive to what the other person is saying
Emotional stability allows us to?
Holding your shoulders level & relaxed
As an esthetician - consist of outward appearance & conduct

15. Everything we do (good or bad) elicits a response from others
That which propels you to do something is...
As an esthetician you are percieved as a kind of caregivers so it is important to?
Interested in other people - responsive to the feelings of other people and responsive to the opinions of other people
Golden rules of human relations teach that every action brings about a reaction

16. Maintain good posture
As an esthetician spending a great deal of time on your feet - proper foot care
Chains of amino acid molecules used in all cell functions & body growth
Recommended dietary allowances; the recommended nutrient intake required to meet the known nutrient needs of the healthy individual
Physical exercise has many positive effects on our bodie.

17. Word of mouth
If we understand the needs and motives of others - we are better able to?
Ability to understand people
Most effective form of advertising
Not likely to cause strong disagreement

18. Team work
Principles of good character
Calories
The key to a happy and productive life.
You can help create a stress - free environment by focusing on...

19. Sensitivity
Holding your shoulders level & relaxed
Combination of understanding - empathy & acceptance
Best method when dealing with difficult clients is to agree with them and
Engineering science that studies the relation between workers & their environment

20. MSDS stands for...
Words - voice inflections & facial expresions
We have satisfied when we feel self-love & acceptance
Material safety data sheet
Listening to a client & then repeating in your own words what you think the client is telling you

21. Hygiene
Impression projected by a person engaged in any profesion consisting of outward appearance & conduct exhibited in the work place
Recommended dietary allowances; the recommended nutrient intake required to meet the known nutrient needs of the healthy individual
The science that deals with healthful living
Principles of good character

22. Proper functioning of organs
Qualities
Physical exercise has many positive effects on our bodie.
Building self-esteem is important
Listening to a client & then repeating in your own words what you think the client is telling you

23. Energy in food is measured by...
Most effective form of advertising
Your attitude is a reflection of?
Golden rules of human relations teach that every action brings about a reaction
Calories

24. Having values & goals
Combination of understanding - empathy & acceptance
Not likely to cause strong disagreement
Emotional stability allows us to?
A well developed attitude

25. Carpal Tunnel Syndrome
You can help create a stress - free environment by focusing on...
Another name for public hygiene
A condition that numbs and weakens the hands & can eventually affect the ability to work
The science of how a workplace can best be designed for comfort - safety - efficiency & productivity

26. Is vital to succcess
In order to feel refreshed and eager to face the workda
Decline service
Not sharing your personal problems with clients or repeating personal information clients have shared with you is...
Building self-esteem is important

27. Good posture
As an esthetician you are percieved as a kind of caregivers so it is important to?
Recommended dietary allowances; the recommended nutrient intake required to meet the known nutrient needs of the healthy individual
Holding your shoulders level & relaxed
A condition that numbs and weakens the hands & can eventually affect the ability to work

28. Every time
Moral principles we live and work by
Words - voice inflections & facial expresions
Chains of amino acid molecules used in all cell functions & body growth
How often should a client consultation be done before a service:

29. What should you do if a client has an infection?
Moral principles we live and work by
Smile - shake hands firmly and direct eye contact and introduce yourself
The best way to understand others is to begin with a firm understanding of
Decline service

30. Carbohydrates
Listening to a client & then repeating in your own words what you think the client is telling you
Compounds that breakdown the basic chemical sugars & supply energy for the body - 45 to 65% of all calories
Being fully attentive to what the other person is saying
Most effective form of advertising

31. Personal hygiene
Daily maintance of cleanliness by practicing good sanitizing habits
As an esthetician spending a great deal of time on your feet - proper foot care
Combination of understanding - empathy & acceptance
You can help create a stress - free environment by focusing on...

32. Emotional needs
We have satisfied when we feel self-love & acceptance
Listening to a client & then repeating in your own words what you think the client is telling you
A condition that numbs and weakens the hands & can eventually affect the ability to work
The key to a happy and productive life.

33. Non-controversial
Combination of understanding - empathy & acceptance
Not likely to cause strong disagreement
Golden rules of human relations teach that every action brings about a reaction
Characteristics - such as size of the container - aroma or specific ingredients

34. Ergonomics
A fundamental factor in human relations has to do with how ______ we are feeling:
Primary purpose of the consultation form
Engineering science that studies the relation between workers & their environment
That which propels you to do something is...

35. Communication
Decline service
Art of effectively sharing information between 2 or more people
A condition that numbs and weakens the hands & can eventually affect the ability to work
Good - nutritious food has many effects

36. When you are receptive - you are...
Principles of good character - proper conduct & moral judgement - expressed through personality - human relations & professional image
We have satisfied when we feel self-love & acceptance
Most effective form of advertising
Interested in other people - responsive to the feelings of other people and responsive to the opinions of other people

37. Discretion
The science of how a workplace can best be designed for comfort - safety - efficiency & productivity
Golden rules of human relations teach that every action brings about a reaction
Not sharing your personal problems with clients or repeating personal information clients have shared with you is...
Principles of good character - proper conduct & moral judgement - expressed through personality - human relations & professional image

38. Offer to remedy the situation
Characteristics - such as size of the container - aroma or specific ingredients
Best method when dealing with difficult clients is to agree with them and
Art of effectively sharing information between 2 or more people
Interested in other people - responsive to the feelings of other people and responsive to the opinions of other people

39. Sanitation
Building self-esteem is important
We have satisfied when we feel self-love & acceptance
Skills - such as active listening - that help you share feelings - thoughts - and information with others
Another name for public hygiene

40. Personal hygiene
Maintaining cleanliness & healthfulness every day
Material safety data sheet
You can help create a stress - free environment by focusing on...
Good - nutritious food has many effects

41. Stress
The inability to cope with a threat - real or imagined - to our well being - which results in a series of responses and adaptations by our minds & bodies; tension caused by a situation
As an esthetician - consist of outward appearance & conduct
The key to a happy and productive life.
Interested in other people - responsive to the feelings of other people and responsive to the opinions of other people

42. Motivation
Daily maintance of cleanliness by practicing good sanitizing habits
That which propels you to do something is...
Steps taken by the government to preserve health
The key to a happy and productive life.

43. Controversial
Best method when dealing with difficult clients is to agree with them and
Likely to cause strong disagreement
Engineering science that studies the relation between workers & their environment
Words - voice inflections & facial expresions

44. Professional image
Moral principles we live and work by
Building self-esteem is important
Skills - such as active listening - that help you share feelings - thoughts - and information with others
As an esthetician - consist of outward appearance & conduct

45. Ethics
Skills - such as active listening - that help you share feelings - thoughts - and information with others
Principles of good character
Not sharing your personal problems with clients or repeating personal information clients have shared with you is...
Asking a cient to make a future appointment before leaving the skin care center

46. What you believe and think
Chains of amino acid molecules used in all cell functions & body growth
Characteristics - such as size of the container - aroma or specific ingredients
Listening to a client & then repeating in your own words what you think the client is telling you
Your attitude is a reflection of?

47. Renew yourself with relaxation
In order to feel refreshed and eager to face the workda
The best way to understand others is to begin with a firm understanding of
Daily maintance of cleanliness by practicing good sanitizing habits
Qualities

48. Protein requirements
Material safety data sheet
Range from 15-30%
Ability to understand people
You can help create a stress - free environment by focusing on...

49. You can communicate through...
Art of effectively sharing information between 2 or more people
That which propels you to do something is...
Holding your shoulders level & relaxed
Words - voice inflections & facial expresions

50. Communication Skills
Range from 15-30%
Skills - such as active listening - that help you share feelings - thoughts - and information with others
A condition that numbs and weakens the hands & can eventually affect the ability to work
Golden rules of human relations teach that every action brings about a reaction