Test your basic knowledge |

Guest Services And Personal Grooming In The Beauty Industry

Subjects : business-skills, industries

Instructions:

Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can study here.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.

1. Calories
Measure of heat units; measures food energy for the body
Ability to understand people
Good - nutritious food has many effects
Principles of good character - proper conduct & moral judgement - expressed through personality - human relations & professional image

2. Gather some basic information about the client
Listening to a client & then repeating in your own words what you think the client is telling you
Holding your shoulders level & relaxed
Combination of understanding - empathy & acceptance
Primary purpose of the consultation form

3. Personal hygiene
How often should a client consultation be done before a service:
As an esthetician - consist of outward appearance & conduct
An effective way to stay calm when under stress
Daily maintance of cleanliness by practicing good sanitizing habits

4. Rebooking
You can help create a stress - free environment by focusing on...
The science of how a workplace can best be designed for comfort - safety - efficiency & productivity
Asking a cient to make a future appointment before leaving the skin care center
That which propels you to do something is...

5. Attributes
Not likely to cause strong disagreement
Qualities
Daily maintance of cleanliness by practicing good sanitizing habits
A fundamental factor in human relations has to do with how ______ we are feeling:

6. Ergonomics
The best way to understand others is to begin with a firm understanding of
The science of how a workplace can best be designed for comfort - safety - efficiency & productivity
Recommended dietary allowances; the recommended nutrient intake required to meet the known nutrient needs of the healthy individual
Steps taken by the government to preserve health

7. Team work
The inability to cope with a threat - real or imagined - to our well being - which results in a series of responses and adaptations by our minds & bodies; tension caused by a situation
You can help create a stress - free environment by focusing on...
Skills - such as active listening - that help you share feelings - thoughts - and information with others
Most effective form of advertising

8. Professional image
Skills - such as active listening - that help you share feelings - thoughts - and information with others
Art of effectively sharing information between 2 or more people
As an esthetician - consist of outward appearance & conduct
How often should a client consultation be done before a service:

9. When you meet a new client for the first time - you should...
Smile - shake hands firmly and direct eye contact and introduce yourself
In order to feel refreshed and eager to face the workda
Art of effectively sharing information between 2 or more people
The key to a happy and productive life.

10. Motivation
Most effective form of advertising
The best way to understand others is to begin with a firm understanding of
Chains of amino acid molecules used in all cell functions & body growth
That which propels you to do something is...

11. Good posture
A condition that numbs and weakens the hands & can eventually affect the ability to work
As an esthetician spending a great deal of time on your feet - proper foot care
As an esthetician - consist of outward appearance & conduct
Holding your shoulders level & relaxed

12. Ethics
Moral principles we live and work by
Another name for public hygiene
Measure of heat units; measures food energy for the body
The best way to understand others is to begin with a firm understanding of

13. RDA
Recommended dietary allowances; the recommended nutrient intake required to meet the known nutrient needs of the healthy individual
In order to feel refreshed and eager to face the workda
Steps taken by the government to preserve health
If we understand the needs and motives of others - we are better able to?

14. Carpal Tunnel Syndrome
A condition that numbs and weakens the hands & can eventually affect the ability to work
Recommended dietary allowances; the recommended nutrient intake required to meet the known nutrient needs of the healthy individual
Maintaining healthy teeth & keeping breath sweet
Care taken by the individual to preserve health

15. Controversial
Likely to cause strong disagreement
Most effective form of advertising
Being tactful means being straightfoward but not too...
Recommended dietary allowances; the recommended nutrient intake required to meet the known nutrient needs of the healthy individual

16. Express emotions appropriately
Emotional stability allows us to?
Interested in other people - responsive to the feelings of other people and responsive to the opinions of other people
As an esthetician spending a great deal of time on your feet - proper foot care
Most effective form of advertising

17. Public Hygiene
Another name for public hygiene
Steps taken by the government to preserve health
Primary purpose of the consultation form
The best way to understand others is to begin with a firm understanding of

18. Stress
The inability to cope with a threat - real or imagined - to our well being - which results in a series of responses and adaptations by our minds & bodies; tension caused by a situation
Physical exercise has many positive effects on our bodie.
Another name for public hygiene
Art of effectively sharing information between 2 or more people

19. Personal Hygiene
Care taken by the individual to preserve health
Being fully attentive to what the other person is saying
We have satisfied when we feel self-love & acceptance
Measure of heat units; measures food energy for the body

20. What you believe and think
Your attitude is a reflection of?
Establishing a routine for sleep - meals - & other daily requirements
Art of effectively sharing information between 2 or more people
A fundamental factor in human relations has to do with how ______ we are feeling:

21. Proffesional image
Good - nutritious food has many effects
Qualities
Impression projected by a person engaged in any profesion consisting of outward appearance & conduct exhibited in the work place
Care taken by the individual to preserve health

22. Protein requirements
Interested in other people - responsive to the feelings of other people and responsive to the opinions of other people
Compounds that breakdown the basic chemical sugars & supply energy for the body - 45 to 65% of all calories
Maintaining cleanliness & healthfulness every day
Range from 15-30%

23. Word of mouth
Art of effectively sharing information between 2 or more people
Most effective form of advertising
As an esthetician - consist of outward appearance & conduct
Range from 15-30%

24. Carbohydrates
Compounds that breakdown the basic chemical sugars & supply energy for the body - 45 to 65% of all calories
As an esthetician you are percieved as a kind of caregivers so it is important to?
Building self-esteem is important
Being fully attentive to what the other person is saying

25. When you are receptive - you are...
Not likely to cause strong disagreement
Principles of good character
Interested in other people - responsive to the feelings of other people and responsive to the opinions of other people
Physical exercise has many positive effects on our bodie.

26. Act professionally
Care taken by the individual to preserve health
Range from 15-30%
If we understand the needs and motives of others - we are better able to?
Not likely to cause strong disagreement

27. Proper functioning of organs
If we understand the needs and motives of others - we are better able to?
Ability to understand people
You can help create a stress - free environment by focusing on...
Physical exercise has many positive effects on our bodie.

28. Secure
A fundamental factor in human relations has to do with how ______ we are feeling:
Daily maintance of cleanliness by practicing good sanitizing habits
As an esthetician spending a great deal of time on your feet - proper foot care
Ability to understand people

29. Achieving balance
Being tactful means being straightfoward but not too...
The key to a happy and productive life.
Likely to cause strong disagreement
Measure of heat units; measures food energy for the body

30. MSDS stands for...
As an esthetician you are percieved as a kind of caregivers so it is important to?
Material safety data sheet
Moral principles we live and work by
Combination of understanding - empathy & acceptance

31. Oral Hygiene
Maintaining healthy teeth & keeping breath sweet
Recommended dietary allowances; the recommended nutrient intake required to meet the known nutrient needs of the healthy individual
Interested in other people - responsive to the feelings of other people and responsive to the opinions of other people
Not sharing your personal problems with clients or repeating personal information clients have shared with you is...

32. Ergonomics
Chains of amino acid molecules used in all cell functions & body growth
Steps taken by the government to preserve health
Engineering science that studies the relation between workers & their environment
Calories

33. Critical
Words - voice inflections & facial expresions
Being tactful means being straightfoward but not too...
Principles of good character - proper conduct & moral judgement - expressed through personality - human relations & professional image
Range from 15-30%

34. Ethics
Skills - such as active listening - that help you share feelings - thoughts - and information with others
Primary purpose of the consultation form
Principles of good character
Impression projected by a person engaged in any profesion consisting of outward appearance & conduct exhibited in the work place

35. Discretion
Daily maintance of cleanliness by practicing good sanitizing habits
Not sharing your personal problems with clients or repeating personal information clients have shared with you is...
As an esthetician spending a great deal of time on your feet - proper foot care
Principles of good character - proper conduct & moral judgement - expressed through personality - human relations & professional image

36. Take deep breaths
Decline service
An effective way to stay calm when under stress
Characteristics - such as size of the container - aroma or specific ingredients
Another name for public hygiene

37. Preventing a variety of illnesses
Principles of good character - proper conduct & moral judgement - expressed through personality - human relations & professional image
Compounds that breakdown the basic chemical sugars & supply energy for the body - 45 to 65% of all calories
Good - nutritious food has many effects
Principles of good character

38. Emotional needs
We have satisfied when we feel self-love & acceptance
Holding your shoulders level & relaxed
Care taken by the individual to preserve health
Golden rules of human relations teach that every action brings about a reaction

39. Sanitation
As an esthetician spending a great deal of time on your feet - proper foot care
The inability to cope with a threat - real or imagined - to our well being - which results in a series of responses and adaptations by our minds & bodies; tension caused by a situation
Ability to understand people
Another name for public hygiene

40. Communication
Art of effectively sharing information between 2 or more people
Not likely to cause strong disagreement
Recommended dietary allowances; the recommended nutrient intake required to meet the known nutrient needs of the healthy individual
Establishing a routine for sleep - meals - & other daily requirements

41. Non-controversial
Not likely to cause strong disagreement
The science of how a workplace can best be designed for comfort - safety - efficiency & productivity
Impression projected by a person engaged in any profesion consisting of outward appearance & conduct exhibited in the work place
Range from 15-30%

42. Human relations
Calories
A fundamental factor in human relations has to do with how ______ we are feeling:
Best method when dealing with difficult clients is to agree with them and
Ability to understand people

43. Sensitivity
Engineering science that studies the relation between workers & their environment
Care taken by the individual to preserve health
Combination of understanding - empathy & acceptance
Qualities

44. Everything we do (good or bad) elicits a response from others
Material safety data sheet
Golden rules of human relations teach that every action brings about a reaction
Compounds that breakdown the basic chemical sugars & supply energy for the body - 45 to 65% of all calories
How often should a client consultation be done before a service:

45. Product feature
As an esthetician you are percieved as a kind of caregivers so it is important to?
Principles of good character
Not sharing your personal problems with clients or repeating personal information clients have shared with you is...
Characteristics - such as size of the container - aroma or specific ingredients

46. Take care of yourself
As an esthetician - consist of outward appearance & conduct
As an esthetician you are percieved as a kind of caregivers so it is important to?
Holding your shoulders level & relaxed
Listening to a client & then repeating in your own words what you think the client is telling you

47. Hygiene
We have satisfied when we feel self-love & acceptance
In order to feel refreshed and eager to face the workda
Your attitude is a reflection of?
The science that deals with healthful living

48. Is vital to succcess
An effective way to stay calm when under stress
Recommended dietary allowances; the recommended nutrient intake required to meet the known nutrient needs of the healthy individual
Building self-esteem is important
The key to a happy and productive life.

49. Yourself
The best way to understand others is to begin with a firm understanding of
The science of how a workplace can best be designed for comfort - safety - efficiency & productivity
Holding your shoulders level & relaxed
As an esthetician spending a great deal of time on your feet - proper foot care

50. Helpful in reducing stress
Smile - shake hands firmly and direct eye contact and introduce yourself
Establishing a routine for sleep - meals - & other daily requirements
That which propels you to do something is...
Calories