Test your basic knowledge |

Guest Services And Personal Grooming In The Beauty Industry

Subjects : business-skills, industries

Instructions:

Answer 50 questions in 15 minutes.
If you are not ready to take this test, you can study here.
Match each statement with the correct term.
Don't refresh. All questions and answers are randomly picked and ordered every time you load a test.

This is a study tool. The 3 wrong answers for each question are randomly chosen from answers to other questions. So, you might find at times the answers obvious, but you will see it re-enforces your understanding as you take the test each time.

1. Being a good listener
Compounds that breakdown the basic chemical sugars & supply energy for the body - 45 to 65% of all calories
Holding your shoulders level & relaxed
Range from 15-30%
Being fully attentive to what the other person is saying

2. Hygiene
The science that deals with healthful living
We have satisfied when we feel self-love & acceptance
Engineering science that studies the relation between workers & their environment
A well developed attitude

3. Critical
Building self-esteem is important
Being tactful means being straightfoward but not too...
Ability to understand people
If we understand the needs and motives of others - we are better able to?

4. Carpal Tunnel Syndrome
Care taken by the individual to preserve health
A condition that numbs and weakens the hands & can eventually affect the ability to work
Measure of heat units; measures food energy for the body
Chains of amino acid molecules used in all cell functions & body growth

5. Having values & goals
Impression projected by a person engaged in any profesion consisting of outward appearance & conduct exhibited in the work place
Best method when dealing with difficult clients is to agree with them and
In order to feel refreshed and eager to face the workda
A well developed attitude

6. Proteins
Another name for public hygiene
Impression projected by a person engaged in any profesion consisting of outward appearance & conduct exhibited in the work place
Chains of amino acid molecules used in all cell functions & body growth
Maintaining healthy teeth & keeping breath sweet

7. Carbohydrates
Compounds that breakdown the basic chemical sugars & supply energy for the body - 45 to 65% of all calories
Establishing a routine for sleep - meals - & other daily requirements
We have satisfied when we feel self-love & acceptance
Not sharing your personal problems with clients or repeating personal information clients have shared with you is...

8. Sensitivity
Combination of understanding - empathy & acceptance
Principles of good character
A condition that numbs and weakens the hands & can eventually affect the ability to work
Skills - such as active listening - that help you share feelings - thoughts - and information with others

9. Preventing a variety of illnesses
Most effective form of advertising
Good - nutritious food has many effects
As an esthetician you are percieved as a kind of caregivers so it is important to?
The inability to cope with a threat - real or imagined - to our well being - which results in a series of responses and adaptations by our minds & bodies; tension caused by a situation

10. Controversial
Daily maintance of cleanliness by practicing good sanitizing habits
Moral principles we live and work by
Likely to cause strong disagreement
Decline service

11. Personal Hygiene
How often should a client consultation be done before a service:
Daily maintance of cleanliness by practicing good sanitizing habits
Another name for public hygiene
Care taken by the individual to preserve health

12. Personal hygiene
Daily maintance of cleanliness by practicing good sanitizing habits
Principles of good character
Decline service
Moral principles we live and work by

13. Express emotions appropriately
Another name for public hygiene
Principles of good character
How often should a client consultation be done before a service:
Emotional stability allows us to?

14. Emotional needs
Steps taken by the government to preserve health
We have satisfied when we feel self-love & acceptance
The science that deals with healthful living
Golden rules of human relations teach that every action brings about a reaction

15. Proffesional image
Establishing a routine for sleep - meals - & other daily requirements
Maintaining cleanliness & healthfulness every day
Impression projected by a person engaged in any profesion consisting of outward appearance & conduct exhibited in the work place
Not likely to cause strong disagreement

16. Team work
You can help create a stress - free environment by focusing on...
Art of effectively sharing information between 2 or more people
Moral principles we live and work by
Emotional stability allows us to?

17. Take deep breaths
Principles of good character - proper conduct & moral judgement - expressed through personality - human relations & professional image
An effective way to stay calm when under stress
The science of how a workplace can best be designed for comfort - safety - efficiency & productivity
Compounds that breakdown the basic chemical sugars & supply energy for the body - 45 to 65% of all calories

18. Protein requirements
A well developed attitude
Best method when dealing with difficult clients is to agree with them and
Not likely to cause strong disagreement
Range from 15-30%

19. Achieving balance
Being tactful means being straightfoward but not too...
That which propels you to do something is...
Steps taken by the government to preserve health
The key to a happy and productive life.

20. Communication
Art of effectively sharing information between 2 or more people
Words - voice inflections & facial expresions
The inability to cope with a threat - real or imagined - to our well being - which results in a series of responses and adaptations by our minds & bodies; tension caused by a situation
That which propels you to do something is...

21. Ethics
Moral principles we live and work by
Good - nutritious food has many effects
Decline service
The best way to understand others is to begin with a firm understanding of

22. Non-controversial
Physical exercise has many positive effects on our bodie.
Range from 15-30%
Building self-esteem is important
Not likely to cause strong disagreement

23. Is vital to succcess
Not likely to cause strong disagreement
Building self-esteem is important
As an esthetician you are percieved as a kind of caregivers so it is important to?
Chains of amino acid molecules used in all cell functions & body growth

24. Product feature
Measure of heat units; measures food energy for the body
Characteristics - such as size of the container - aroma or specific ingredients
Compounds that breakdown the basic chemical sugars & supply energy for the body - 45 to 65% of all calories
Interested in other people - responsive to the feelings of other people and responsive to the opinions of other people

25. When you are receptive - you are...
Not likely to cause strong disagreement
Physical exercise has many positive effects on our bodie.
Interested in other people - responsive to the feelings of other people and responsive to the opinions of other people
How often should a client consultation be done before a service:

26. Reflective listening
Listening to a client & then repeating in your own words what you think the client is telling you
As an esthetician you are percieved as a kind of caregivers so it is important to?
Smile - shake hands firmly and direct eye contact and introduce yourself
The key to a happy and productive life.

27. Act professionally
If we understand the needs and motives of others - we are better able to?
Asking a cient to make a future appointment before leaving the skin care center
Care taken by the individual to preserve health
Maintaining healthy teeth & keeping breath sweet

28. Professional image
The best way to understand others is to begin with a firm understanding of
As an esthetician - consist of outward appearance & conduct
Likely to cause strong disagreement
Principles of good character - proper conduct & moral judgement - expressed through personality - human relations & professional image

29. You can communicate through...
Primary purpose of the consultation form
Likely to cause strong disagreement
Words - voice inflections & facial expresions
Your attitude is a reflection of?

30. Attributes
Being tactful means being straightfoward but not too...
Qualities
Likely to cause strong disagreement
Good - nutritious food has many effects

31. Renew yourself with relaxation
Physical exercise has many positive effects on our bodie.
Principles of good character - proper conduct & moral judgement - expressed through personality - human relations & professional image
In order to feel refreshed and eager to face the workda
Holding your shoulders level & relaxed

32. Communication Skills
Golden rules of human relations teach that every action brings about a reaction
Skills - such as active listening - that help you share feelings - thoughts - and information with others
Most effective form of advertising
Your attitude is a reflection of?

33. Calories
Measure of heat units; measures food energy for the body
Daily maintance of cleanliness by practicing good sanitizing habits
The science of how a workplace can best be designed for comfort - safety - efficiency & productivity
Another name for public hygiene

34. Ergonomics
Calories
Engineering science that studies the relation between workers & their environment
How often should a client consultation be done before a service:
You can help create a stress - free environment by focusing on...

35. Motivation
Interested in other people - responsive to the feelings of other people and responsive to the opinions of other people
That which propels you to do something is...
Maintaining cleanliness & healthfulness every day
Measure of heat units; measures food energy for the body

36. Everything we do (good or bad) elicits a response from others
Best method when dealing with difficult clients is to agree with them and
Emotional stability allows us to?
A well developed attitude
Golden rules of human relations teach that every action brings about a reaction

37. Sanitation
A condition that numbs and weakens the hands & can eventually affect the ability to work
That which propels you to do something is...
Another name for public hygiene
If we understand the needs and motives of others - we are better able to?

38. Human relations
Art of effectively sharing information between 2 or more people
Ability to understand people
Being tactful means being straightfoward but not too...
Daily maintance of cleanliness by practicing good sanitizing habits

39. Helpful in reducing stress
How often should a client consultation be done before a service:
Establishing a routine for sleep - meals - & other daily requirements
Qualities
Your attitude is a reflection of?

40. Offer to remedy the situation
Characteristics - such as size of the container - aroma or specific ingredients
Best method when dealing with difficult clients is to agree with them and
A well developed attitude
Calories

41. Stress
Recommended dietary allowances; the recommended nutrient intake required to meet the known nutrient needs of the healthy individual
The inability to cope with a threat - real or imagined - to our well being - which results in a series of responses and adaptations by our minds & bodies; tension caused by a situation
Emotional stability allows us to?
We have satisfied when we feel self-love & acceptance

42. Ergonomics
Most effective form of advertising
Best method when dealing with difficult clients is to agree with them and
We have satisfied when we feel self-love & acceptance
The science of how a workplace can best be designed for comfort - safety - efficiency & productivity

43. Maintain good posture
Material safety data sheet
Best method when dealing with difficult clients is to agree with them and
As an esthetician spending a great deal of time on your feet - proper foot care
Most effective form of advertising

44. What should you do if a client has an infection?
Best method when dealing with difficult clients is to agree with them and
Smile - shake hands firmly and direct eye contact and introduce yourself
Physical exercise has many positive effects on our bodie.
Decline service

45. Every time
Establishing a routine for sleep - meals - & other daily requirements
As an esthetician spending a great deal of time on your feet - proper foot care
Golden rules of human relations teach that every action brings about a reaction
How often should a client consultation be done before a service:

46. When you meet a new client for the first time - you should...
Smile - shake hands firmly and direct eye contact and introduce yourself
An effective way to stay calm when under stress
Your attitude is a reflection of?
Compounds that breakdown the basic chemical sugars & supply energy for the body - 45 to 65% of all calories

47. Take care of yourself
As an esthetician you are percieved as a kind of caregivers so it is important to?
If we understand the needs and motives of others - we are better able to?
Holding your shoulders level & relaxed
Ability to understand people

48. Ethics
Principles of good character - proper conduct & moral judgement - expressed through personality - human relations & professional image
Your attitude is a reflection of?
Moral principles we live and work by
Maintaining cleanliness & healthfulness every day

49. Energy in food is measured by...
Calories
The inability to cope with a threat - real or imagined - to our well being - which results in a series of responses and adaptations by our minds & bodies; tension caused by a situation
Being tactful means being straightfoward but not too...
Likely to cause strong disagreement

50. Public Hygiene
Steps taken by the government to preserve health
Smile - shake hands firmly and direct eye contact and introduce yourself
Calories
The best way to understand others is to begin with a firm understanding of